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Best Western Plus Nashville Airport Hotel

911 Airport Center Drive, Nashville, 37214-3765 Etats-Unis
Contact the hotel
Contact the hotel
Contact the hotel
PHONE : (615) 872-0109
4.5 / 5
1931 Avis Tripadvisor
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Hotel advantages

Activities

Swimming pool

Hotel services

Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Elevator
Fitness center
Complimentary breakfast
Free Parking
Indoor pool
Multilingual staff

Room services

Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators
The strong points

Activities

Swimming pool

Hotel services

Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Elevator
Fitness center
Complimentary breakfast
Free Parking
Indoor pool
Multilingual staff

Room services

Coffee maker
Hair dryer
Iron and ironing board
Microwave
Refrigerators

Description

More guests choose the Best Western Plus Nashville Airport Hotel for our excellent service and Southern Hospitality. Enjoy close proximity to the BNA/Nashville International Airport with free shuttle service. We are convenient to most Music City attractions, such as the Grand Ole Opry, Ryman Auditorium, Opry Mills Mall, Country Music Hall of Fame, Nashville Zoo and the Nissan Stadium home of the Tennessee Titans. We are a short drive from Geodis Park, Home of The Nashville Soccer Club. We surpass hotels near the Nashville Airport in on-site service as well. Amenities include free wireless internet, a complimentary full hot breakfast, a fitness center, and a guest laundry. Enjoy our heated indoor pool open year-round connected to our seasonal outdoor pool! Our newly renovated property has large work areas, expanded cable channels, luxury bedding and, king suites are equipped with microwaves, mini-fridges, and flat-screen TVs. At the Best Western Plus Nashville Airport Hotel you are our #1 priority. We promise you will be satisfied. That is our commitment to you. Minimum check-in age is 21 years old with ID.

Activités

Customer reviews

4.5
based on 1931 guest reviews
Excellent
1576
Very Good
234
Average
62
Poor
25
Terrible
35
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Amazing"
Karley D, 02 Octobre 2024

the BEST hotel i have ever stayed in! such sweet and helpful staff!!❤️❤️ Came down to Nashville from Kentucky to stay for a night, flew out the next morning to Miami. There was a point i was so relaxed here, i thought about vacationing here and forgetting about Miami! Loved it!

"Adelina is the best"
wellnessvillageo2021, 01 Octobre 2024

Adelina made the breakfast the best start of the day! Not just one day but every day. She served as though you were in a restaurant.mr Patel was onsite himself as well to make sure we were taken care of. Don't have more mwords but this thing won't close so I will keep typing because I want the review posted

"Great"
Connie F, 30 Septembre 2024

The hotel was quiet and clean. We were concerned about people coming back late and being loud but it was great. Shuttle to the hotel was easy and quick. Adelita in the breakfast area was amazing! The breakfast area was kept stocked had a good variety and VERY clean. Thank you Adelita for giving us a great start to our day

"Thanks Adelita !"
Jodi C, 30 Septembre 2024

Very clean rooms, hotel in very good condition, quick and easy check in, great counter service and a good clean breakfast area. Adelita kept the hospitality area very tidy and well stocked!! Shuttle service on time and arrived when expected.

"Great from the start"
Cherice S, 27 Septembre 2024

The service was great before we even arrived… we missed our flight so we had to stay the night in Nashville… they allowed us to check in early… the room was nice and clean. The front desk staff was friendly and Adelita was wonderful at breakfast very accommodating I would definitely recommend and I would stay here again

"Adelita is the bomb!"
M_Fitt, 27 Septembre 2024

Adelita, who works the breakfast, went above and beyond. She was very friendly and even went in the back to find me a banana when only apples and oranges were put out that particular morning. She even stopped by our table when we were finished to take our plates! Above and beyond!

"Customer beware"
Patrice M, 26 Septembre 2024

The facility is clean and comfortable. Beware of the wording on website about the Stay/Park/Ride option. It states to stay one night and leave your car up to seven days. Nowhere does it indicate there is an additional charge equivalent to airport parking for this service . There is a $20 surcharge per hour for early check-in. We were unable to check in until 5:00 and no credit given for inability for them to access the computer.

"The Best Stay of Our Cross Country Trip"
SDBMB, 26 Septembre 2024

This was one of the best hotels we experienced as we traveled cross country. Very clean, accommodating, and updated. Large smart tvs are in the rooms with comfortable beds. Special recognitions go to ADELITA, who took care of the breakfast area, making sure everything was spotless and the food provided was always full.

"Carol and Rich"
richard h, 25 Septembre 2024

Rooms were clean and staff was friendly and helpful. The motel served a very nice breakfast.The motel was located in a good area with restaurants within walking distance. It was a 15 dollar to Broadway in the downtown area. If I ever go back to Nashville I would stay there again.

"Clean!"
Mary H, 14 Septembre 2024

Our stay was July 30 and Aug 5-7. The same gentleman checked us in both times. He was pleasant and knew how to get his job done quickly. Both times we stayed in room 105. Cleaned very well, sheets were white and crisp. I wish I knew who cleaned the room. They did such an amazing job. The door handles were clean! (I'm OCD about hotel cleanliness) Breakfast was good. Adelita kept the food and eating areas picked up and cleaned. She was very helpful and happy to be there. Nothing was out of stock; had normal choices. A few things could be improved: the towels were alright for hotel quality; a little scratchy. The water did come out of the roll in shower which was hazardous; made half of bathroom floor slick.

"Best hotel we have ever stayed at. Everything was amazing. The staff, the food, the BEDS☁️ and Pillows. Very clean hotel"
Daydream26867456930, 12 Septembre 2024

This was the best hotel I have ever stayed at. The bed and pillows were like sleeping on a cloud and the breakfast was the best I've ever had at any hotel. PLEASE DO NOT CHANGE ANYTHING. My family will be back along with other family members and friends. Can't wait, wish it was right now.

"Great Service"
Explorer45130401343, 12 Septembre 2024

Adelita served an amazing breakfast and was very helpful. The room we stayed in was clean and put together. The people working the front desk were also kind and helpful. Great service all around and we will definitely be staying here again in the future!

"The place is nice."
Willow D, 11 Septembre 2024

The bed was a little hard and the bathroom was a tad dirty but the pillows, tv, pool, and breakfast were all nice. The food at the breakfast was nice and warm and the hot chocolate option on the coffee machine was really cool. The Apple danishes were really good. The sausage was really good too. The hot chocolate was really good.

"Good and Clean Place to Stay"
Steve9825, 11 Septembre 2024

Adelith does a great job with the breakfast area. There is a good variety at the breakfast area.The hotel is very clean. Front desk staff is friendly and informative on local places to eat. While we were out for the day our room was freshened up with clean towels, bed made, and coffee station replenished.

"Great for the busy traveler"
scotthG857EF, 10 Septembre 2024

I was in town for business and need quiet and easy access. This met both of the requirements and then some. Close to airport and restaurants. The free breakfast was available by 6AM and was perfect for a busy schedule. Adelita ran the breakfast area and she was amazing. Extremely helpful, courteous and forgave my spillage with a smile. Perfect place to stay for no nonsense and busy stays.

"Great while visiting downtown Nashville."
saugattr, 06 Septembre 2024

I had a wonderful stay at this hotel. The room was spacious, clean, and well-maintained, providing a comfortable and relaxing environment throughout my visit. The breakfast spread was impressive, offering everything you'd expect from a continental breakfast, including fresh fruits, pastries, cereals, and a variety of hot options. It was a great way to start the day. One of the highlights of my stay was the staff, especially Adelita, who was incredibly accommodating and attentive. She went out of her way to ensure that my needs were met and made me feel very welcome, which added a personal touch to the overall experience. The hotel's location is also ideal, not too far from downtown Nashville. This made it convenient to explore the city and visit popular attractions without the hassle of being too far away. The proximity to downtown made getting around easy and efficient, which was a huge plus during my trip. Overall, I highly recommend this hotel for anyone visiting Nashville. The combination of a clean and comfortable room, excellent breakfast, and friendly staff made for a memorable and enjoyable stay. I will definitely be returning on my next visit to the area.

"Great Breakfast Attendant"
Josh L, 06 Septembre 2024

The Breakfast was great! Our attendant Adelcita was amazing and so sweet; she was very friendly and served us very well! The breakfast had different options and could accommodate most dietary needs. Very spacious area and had a great coffee machine that is open 24/7!

"Overall a great stay, we would definitely stay here again!"
Priscilla B, 04 Septembre 2024

The service was great, room was clean and the bed was comfortable. There was a good selection for breakfast and the food was good. The location was very convenient for the airport. We did not take the shuttle back to the airport in the morning, but the shuttle driver was waiting for anyone needing to take it and he was very friendly and energetic, especially for it being 4:00am.

"Great place!!!"
Daniel W, 02 Septembre 2024

Clean room, comfortable beds, friendly staff. Great breakfast, very clean breakfast area, with a super hero Adelita! We will return! For the price you get a great stay, 15min drive from the downtown. I can recommend this location to everyone!

"Great staff"
Angela E, 31 Août 2024

We had a great experience. Ana was super professional, friendly and helpful. She went above and beyond to make us feel welcome. Definitely recommend this hotel and the friendly staff. We will return when we travel here in the future……………..

"In the way to Little Rock"
Debra E, 28 Août 2024

This Best Western was fabulous. Very clean and the staff was very friendly. The breakfast was one off the best I have ever had in a hotel. The king suite was a great value and very roomy. The bed was very comfortable. I would definitely recommend the hotel if you're looking for a great hotel in Nashville.

"Really nice stay"
ArtC979, 26 Août 2024

Very clean and close to airport and downtown Check in and check out were quick and very easy. Showed ID and we're given our room keys Adelita makes a great breakfast. Very nice selection: eggs, bacon, sausage, biscuits and gravy, waffles, cereal, milk and juices.

"Adelina was great!"
Kasey m, 23 Août 2024

Adelita was great, very helpful and made sure the kids had everything they wanted at breakfast. Food was hot and well prepared at the complimentary breakfast and the entire area was clean. My wife and I, along with our kids would be happy to come here again.

"Adelita went above and beyond"
FarAway65321995794, 22 Août 2024

We arrived late from WA state and slept in so we didn't get to the lobby until 9:08 am. Although breakfast was over at 9 am Adelita was so gracious to me and brought out some pastries and loaned me a tray to get two plates and two cups of coffee back up to my room. She was so friendly and accommodating! Great employee! Looking forward to seeing her on our return trip.

"Great hotel"
Christian A, 22 Août 2024

This hotel has great service and friendly staff. The woman at the front desk checked us out quickly and was very friendly and welcoming. Adelita who runs breakfast was very kind and cheerful. The rooms were very clean stocked with fresh towels and extra toilet paper.

"Great Breakfast!"
D D, 21 Août 2024

Nice, clean place… comfortable beds, nice pillows and linens. The staff is friendly and helpful. The breakfast is wonderfully prepared with a great hostess Adelita. It was quiet here at night and I was able to get a good night's sleep. Best Western is mine and my family's favorite and I would definitely come back.

"Comfortable and Enjoyable Place to Stay"
Sightseer02538859420, 21 Août 2024

The staff at the Best Western is exceptional. We came down for breakfast to a friendly welcome from Adelita. She made sure that all the guests enjoyed their breakfast and even took our plates away. We wanted to enjoy an extra cup of coffee before we left. I highly recommend staying at this hotel.

"A great experience"
Audra M, 15 Août 2024

Adelina Breakfast was amazing and the hotel was beautiful and rooms were clean. Customer service was amazing. Front desk was nice and polite and professional. We will return on our next trip. In the coffee machine was new touchscreen with all the options

"Amazing hotel"
Robert T, 15 Août 2024

The hotel was really nice, the staff was extremely friendly and helpful with any issues or questions we had, the check in process was easy and quick, and the free breakfast was amazing. Also Adelita did a great job keeping the breakfast area clean and even threw my plate away for me. Amazing stay and amazing hotel!!!

"Great place !"
Anthony W, 15 Août 2024

always a great place to go, especially went it's right next to the airport, makes it easy to pick up and drop off friends and family, Adelita was very helpful for morning breakfast, made sure there's was enough food left and kept the place clean, totally recommend and coming back because of her !

"5 star"
Angel P, 11 Août 2024

Great service , Monica is great ! Would recommend to anyone to come by and stay here. Has pool , food near by easy access out of parking lot and in , 5 star 5 star 5 star 5 star 5 star 5 star 5 star 5 star 5 star 5 star 5 star 5 star 5 star 5 star 5 star 5 star 5 star

"Good experience"
Shafieh K, 08 Août 2024

We stayed there one night with my husband. Every thing was great. Adelita was very welcoming and amazing. There are no complaints at all. The breakfast was also better than other hotels at the same range of prices. Highly recommend for staying.

"Great place to stay"
Wayne M, 07 Août 2024

Friendly and efficient staff on reception, great breakfast - Adelita was quick to clean up the spill I made - thank you. The rooms are clean and beds comfortable. Shuttle pick up works well, just call them from the airport. There are also 2 pools. We enjoyed our stay and will come back next time we're in Nashville.

"Good experience"
Beth C, 05 Août 2024

Check in was smooth (we checked in at 3am due to flight delays). Room was clean. Bed was comfy. Water pressure in shower was amazing. Breakfast was great with a large selection of waffles, bacon, cereal, pastries, eggs, etc. The breakfast hostess Adelita was super friendly.

"Wonderful visit"
Teresa S, 05 Août 2024

Breakfast area was very clean and food was hot and delicious. Thank you Adelina for a great breakfast. Will definitely come back for another visit. The room was very clean and the beds very very comfortable. Everyone was very friendly, hotel was nice and clean.

"Great weekend stay!"
Happiness06525030326, 04 Août 2024

We enjoyed our weekend stay. The hotel was nice, the staff was friendly, and breakfast was great. We give Adelita five stars who was working at the breakfast bar. She was attentive and helpful. Next time we are in town, we will definitely stay here again.

"Decent hotel"
840gautamj, 03 Août 2024

Decent hotel, nothing fancy. Basic facility. Staff was mostly friendly. Breakfast could have been little better. Should add some healthy options in the menu. Coffee machines were good. Breakfast service area person Adelita was very friendly and nice.

"Best Western Plus Nashville Airport Hotel (Breakfast)"
Lucy B, 02 Août 2024

Breakfast was great! They had waffles grits and a wide variety of baked goods. They had bacon, eggs, breakfast potatoes, biscuits and gravy. But most of all Mrs.Adelita was a great breakfast host! So kind, so welcoming, and such a valuable worker when it got busy. Her hard work and dedication to hospitality was obvious.

"Great Time"
Anthony W, 02 Août 2024

had to find a place to stay to pick a friend up from the airport, great place and service, breakfast in the morning was great, was very quiet and a nice to place to stay, and Adelita was amazing and did such a great job making sure there was enough food and that everyone needed anything, would recommend!

"Feeling like family."
Leonel P, 01 Août 2024

Overall a great stay but what took it over the top... is the heartwarming lady who serves breakfast. Adelita is truly a ray of sunshine and she makes this entire experience go from just a nice hotel stay to feeling like you're visiting family. It's the little things that matter most. She went above and beyond to help me get food to my family back in our rooms when she saw me struggling trying to juggle multiple plates and she was so kind and helpful about it like being that thoughtful and amazing is just part of the process here. Everyone should be recognized because everything was clean, decently maintained, and the rooms were well stocked and CLEAN. We'll definitely be coming back and though everything was great it's entirely because Adelita's kindness and attentive service. To Adelita: gracias de nuevo amiga. Te deseamos todo lo mejor. Hasta la proxima! Los Picun

"It was very relaxing after a long day of driving."
Daydream17109277992, 01 Août 2024

Continental breakfast was great and the attendant Adelina was very attentive and kept the food stocked at all times and it was very busy. The room was very clean and the bedding and pillows were very comfy. And the pool was great to jump in since it the weather was baking hot. Will stay here again.

"Awesome experience"
Debbie P, 01 Août 2024

We had a great stay. The hotel was so clean and the staff so helpful. Adelina, that helped with breakfast, was exceptional! One of the sweetest people I've ever met! I give this place 5 stars and Adelina 6! I would definitely recommend this place.

"A nice retreat from downtown Nashville."
Angela L, 26 Juillet 2024

Clean rooms, approachable and attentive front desk staff, and great breakfast options. Adelita, who managed the breakfast and kitchen did an excellent job, made us happy, and was on hand when another guest spilled something on the floor.

"It was a great experience ‼️"
Candi A, 26 Juillet 2024

Very clean hotel over all, and breakfast with Adelina was amazing!! Adelina was very prompt, clean and attentive to all the guests.. I would highly recommend staying at Best Western Plus and having breakfast with Adelina. A very special thank you to her for her great service.

"Best Western Plus Airport - the best place to stay."
Rebecca P, 25 Juillet 2024

Very clean. Bed was so comfortable. Breakfast food very good especially the egg omelettes. I have stayed at this hotel over 6 years and highly recommend it. Close to the airport and downtown Nashville. Personnel excellent and so welcoming.

"Amazing experience"
Ahmya A, 24 Juillet 2024

Everything was great staff is amazing! Adeleta at the breakfast bar is wonderful kept everything stocked up❤️❤️! Will be back soon! ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️ ! Amazing! Everything was clean! All staff is friendly! Rooms was very clean!

"Best Breakfast Hostess"
Darlene S, 24 Juillet 2024

Breakfast hostess Adelita is friendly, professional and efficient! She monitored and refilled all items quickly as needed. I personally witnessed as she replaced orange juice in the juice machine. I am delighted with Adelita's service!

"Adelita"
Wendi M, 15 Juillet 2024

Adelita was great with serving breakfast!! She was kind, helpful and quick. Room was also clean and large. Very pleased with overall stay. Staff was also helpful. Elevator was out and staff helped carry luggage to 4th floor. Thank you. Thank you.

"Poor customer seevice"
Michelle K, 14 Juillet 2024

We went for our kids to have a little vacation before going back to school. We chose this hotel because of the pool. When we went to the pool we found a light floating in the pool, connected to wires. We immediately told the front desk clerk. She came in and told us it was fine. My husband told her that it was not safe and that if it disconnected that the people in the pool would be electrocuted. She proceeded to yell at him in front of other guests and roll her eyes at him as she stormed off. We tried to leave and move to a sister property and were told that because we'd already been to our room that we could not leave. We have filed several complaints.

"Satisfied"
Martha Magnolia H, 12 Juillet 2024

The hotel room was clean, the food was very hearty and delicious, Adelita was a great host. She's very helpful and accomodating. Keep up the good work, Adelita. I will definitely recommend this place to family and friends. Thanks for everything!

"Great service"
Jon L, 12 Juillet 2024

Adelita was the perfect host for breakfast preparation and help. She has a big heart and cares to help people have a great experience. I would recommend Adelita to any positions involving services. She is a delight with a positive outlook. July 12/24

"It was an alright experience."
David W, 12 Juillet 2024

The location needs maintenance and a few well mannered people, however I will mention that the breakfast was astonishingly amazing it left my taste buds aroused. There's also a lovely lady Adelita, her service is impeccable she will make your wellbeing more enjoyable!

"I would recommend!!"
Heather N, 12 Juillet 2024

The staff was very friendly. The room was very clean. The breakfast was delicious and I enjoyed the extra seating they offered. The locations was nice and easy to find. The only annoyance was the construction but that isn't there fault. Adelita, who managed the breakfast was very pleasant and helpful.

"Good"
JasonKY1, 11 Juillet 2024

We've stayed here before and were able to book again the other night. We got good service from the front desk and settled in. The room was comfortable and everything was and in good working order. We slept reasonably well, although the temperature seemed to fluctuate throughout the night. We're in this area often, and we'll return, Shatner willing.

"Serviceable, but too many small annoyances"
salatzke, 05 Juillet 2024

Shower handle hard to turn. Shower curtain bar had to be pushed back up to prevent curtain from sliding to the middle. Bathroom exhaust very loud and no light in shower. Top drawer of dresser very hard to pull in and out. Room temp could not be regulated (too cold at 69 and wouldn't run at 70). Hallways and breakfast area hot and muggy. Card reader for exterior doors did not work. Hot breakfast was decent. Eggs, potatoes, biscuit and gravy, bacon, sausage, waffles, cereal, pastries, juice, coffee. Service was good.

"Great - minus pool experience"
Tiffany M, 05 Juillet 2024

The room was clean. The food was amazing. Adelita was very helpful and kind helping me get breakfast for myself and my child. My only complaint was the pool - there were people in it who were not staying in the hotel and jumping and diving into the water. We ended up using the indoor pool which as my 5 yr was swimming they jumped in without looking and almost hit him! I brought to the night persons attention and her response was “they're having fun on a holiday”

"5 star"
Sonia S, 05 Juillet 2024

Rooms very clean, breakfast was excellent, guest services very friendly, adelita was helpful friendly nice, highly recommend! They have a shuttle service that takes you to the airport at no cost, close to restraunts. Clean and nice lobby and bathrooms

"Ac in room took 7hr to cool down at check in the front desk lady didn't take know how to take my resavation from my comp"
Joe W, 05 Juillet 2024

Ac took 7hr to cool my room down breakfast was amazing the lady at check in didn't know how to take my resavation from dollar general I even asked for a new room nope I have stayed at multiple hotels and never had a issue with changing rooms if ac don't work right

"Great breakfast attendant!!"
J_Staley11, 04 Juillet 2024

Adelita was a great breakfast waitress. Adelita was very attentive to everyone. Always checking to see if anyone needs anything. Adelita walked around to everyone asking if anyone would like a fresh banana. I will definitely eat at the breakfast again!

"Great customer service"
Aditi G, 28 Juin 2024

Adelita, the breakfast attendant was very sweet. The shuttles to and from the airport were on time. Conveniently located for catching a plane from BNA. Pools were great too, one outdoor and indoor. They let us extend our check out time to noon without any issues.

"Good"
jaysM596SX, 27 Juin 2024

Great stay. Adelita was awesome. Hotel was great. Easy access to airport and downtown. Sunny at front desk was great too. Steered us to a great dinner restaurant. Beds were comfortable and room was clean. Hot shower and good towels. Would recommend again. .........

"Sleep Tight!!"
H9465HMkeiths, 27 Juin 2024

Great room everything was clean and in order. Super comfy beds and clean baths. The shuttle driver was funny and accommodating and offered help and tips on some Nashville questions we had. Adelita was awesome at breakfast and so nice 👍🏾👍🏾

"Excellent stay"
Julie F, 26 Juin 2024

Great welcome from receptionist and a free upgrade! Comfy bed and very quiet room 🙏 Adelita was excellent server for breakfast. The food was good and easy to access. Several restaurants very close by we had a great dinner as well. so close to the airport 😊

"Comfy room, good breakfast"
Fearless21825537035, 25 Juin 2024

Room was clean and comfortable. Although we checked in late (at midnight) we were allowed to check in. Adelita served us breakfast which was okay and very kind and informative! The breakfast that was served was scrambled eggs and boiled eggs, beacon, gravy, biscuits, diy waffles

"THE GROOVIES LOVE BEST WESTERN!"
Apostolic C, 20 Juin 2024

We love Adelita & Norma!!!! They are such sweet and helpful ladies! They deserve the highest paid jobs here for their beautiful personalities alone!!!!! We loved the breakfast! Tons of delicious options! Warm breakfast! Good coffee!!!!!!

"Great hotel"
Roseann Z, 20 Juin 2024

Great hotel with a full breakfast. Adelita does a great job of keeping everything cleaned and stocked and making sure you have what you need. The pools are also great. I am an early riser so I had my coffee outside by the pool each morning. Definitely recommend this if you need to stay close to the airport.

"Good hotel"
Rrmckeown, 19 Juin 2024

Appreciate the shuttle to and from the airport. Room was updated and clean. Bedding and pillows were nice. Good variety at breakfast and Adelita went above and beyond to help us at breakfast. She even got me water and coffee in to go cups as our shuttle was early.

"Great Stay"
Arbias B, 19 Juin 2024

Hotel is in good shape, no late night noises whatsoever, bed was fine, parking kind of limited to find a spot after 10pm or so. Breakfast was good i did enjoy thei coffe machine in the am , Adelita was kind and made great breakfast so overall was a good stay.

"Enjoyed our stay."
zahnpj, 19 Juin 2024

Excellent stay. Room was clean, plenty of towels, comfortable beds. Great breakfast buffet. Friendly staff especially Adelita who managed the dining room and was helpful, pleasant and efficient. I would recommend the Best Western to friends and family!

"AR"
AudreeRose R, 14 Juin 2024

The breakfast was great, Adelita did an amazing job! The lady working the front desk at night was also amazing and super friendly. We overall felt very welcomed and taken care of. The only complaint is the tiny shampoo and conditioner was not enough to share for a one time use, so you definitely need to ask for extra.

"Amazing customer service"
Alexis j, 14 Juin 2024

The service here was amazing!! All of the workers were fantastic! Tahjmoy was very patient and helped us with some issues checking in. She never got hateful and was very understanding!! Adelita made a fantastic breakfast and was very friendly!

"Nice hotel!"
Mobile25486746616, 13 Juin 2024

Great hotel to spend a night or two while traveling through Nashville. My friends and I booked last minute and had no problems checking in or out. Good price, room was very clean and the breakfast was well worth it. Adelita was extremely helpful and kind! Would stay here again.

"Comfortable night sleep"
518channac, 13 Juin 2024

Sleep was comfortable and breakfast was delicious.. Room was clean.. Lot's of restaurants nearby.. Located next to the airport.. Far enough from downtown Nashville.. Highly recommend if you're on vacation.. Family really enjoyed the stay..

"Great stay"
Anna C, 13 Juin 2024

Adelita was a great help, friendly and a very welcoming smile. Trying to make waffles and she gave me a good crash course!!! Would have been a disaster otherwise 🤣. Good breakfast too! The room was clean, smelled good and fresh. This was a good stay

"Great experience"
Laura M, 07 Juin 2024

The hotel was very clean and nice. I visited for 4 days and the service was very consistent. Adelita was a very sweet and friendly breakfast host and the food was great. The pool is very nice for families. Overall we had a great experience staying here.

"Very friendly staff, Adelita who's responsible for the breakfast is very helpful and professional, thank you"
Dimitre M, 07 Juin 2024

Good size room, nice and clean, very quiet place. Close to the airport ,easy for travellers,free car park and free shuttle bus, friendly staff at the reception, for the money you pay is worth it, The cleaner is cleaning the room every day and cheng the towels if you request, Thanks

"Amazing Home away from Home"
Kristen M, 06 Juin 2024

Adelita was the nicest person. Very helpful and sweet. Will most definitely come back. Even after breakfast was over she let me get a plate before she got everything put away. She even brought the food back out. Five out of five stay. Best, Best Western I have ever stayed at.

"Adalita was the best!"
Brendon M, 06 Juin 2024

The food was great, the beds were excellent and Ms. Adalita really made the difference in being so welcoming and helpful! I will absolutely recommend going to this hotel to my friends and business partners. There was a great selection of food!

"We are coming back"
Freedom53320241498, 04 Juin 2024

The hotel was great. The room is big and clean, the bathroom was as well clean and was working. The breakfast was very good, the coffee machine is great. Adelita did a professional job taking care of my family. Definitely we are coming back next time we are on the area.

"Summer Visit to Nashville"
mikehZ943FV, 31 Mai 2024

Great location near the airport and rooms are very comfortable. Staff are friendly/welcoming and very helpful with our questions. Breakfast items were delicious and fully stocked by Adelina! Great assortment of breakfast items! On our next visit to Nashville, we plan to stay at the Best Western Plus Nashville Airport. Thank you for a great stay!

"Amazing breakfast staff"
Duc N, 31 Mai 2024

Adelita was awesome during breakfast! She helped us clean up and offered extra items. She was very accomodating. I appreciate her welcoming and attention to detail. I will definitely recommend this place to my other friends because of this.

"Great hotel"
Kym A, 31 Mai 2024

My family had an excellent stay at this hotel in Nashville! Our check in was seamless and breakfast was excellent. Our server for the dine-in area was Adelita and she was so attentive! Our room was next to the elevator and I was worried it would be loud, but I slept great and didn't hear any loud noises!

"Great Breakfast"
donnabL323SA, 31 Mai 2024

Adelilta provided a wonderful breakfast experience! She was so kind. The dining area and food area were immaculate! It got really busy and she just made everyone feel so welcome. The area was also well designed for many people ,and her smile was precious .Thank you so much!

"Clean convenient comfortable"
PAULR7005, 30 Mai 2024

Room was clean and bed was comfortable. Breakfast was great and Hdelita was a wonderful host, making breakfast even more enjoyable. Kuerig in room is a nice touch. Pool looked clean and lobby area was welcoming. Check in was a snap. Airport shuttle available.

"Great"
CLETTWOOD T, 24 Mai 2024

Breakfast was outstanding because of Adelita. Everything was hot and delicious. Had everything you would want for breakfast. Very clean and polite. Hotel was clean and workers were pleasant. Would come back. Close to airport and many restaurants around within walking distance.

"Wonderful"
Hermes V, 17 Mai 2024

I enjoy the hotel, it's located in a very beautiful and peaceful environment, near the Nashville International Airport, convenient to our travel. The room is clean, the stuffs are kind and interesting, we have happy time. And thanks for the lady who served us for the breakfast, thanks for her.

"Great stay"
David L, 16 Mai 2024

Great stay! Was only there at the hotel for a few hours Sunny at the front desk was amazing check in was quick and sunny offered me the free shuttle service and gave me a personal wake up call as well! The beds were a bit high but very comfortable, would definitely recommend staying here

"Great breakfast!"
Crystal D, 16 Mai 2024

The breakfast has been wonderful every day! We are here with a high school group and the variety and cleanliness has been appreciated. The attendant's name is Adelita. She has been friendly and kept the area well-stocked and clean. The staff everywhere has been professional and courteous.

"Perfect breakfast and visit"
Filip-Bogdan S, 15 Mai 2024

Adelita was absolutely amazing! She truly went above and beyond to make our experience unforgettable. From the moment we arrived, she made us feel like royalty. Her attention to detail was impeccable, and she anticipated our every need. The service she provided was exceptional, and it was evident that she genuinely cared about our satisfaction. Adelita's warm and friendly demeanor created a welcoming atmosphere, and she made sure that every aspect of our visit was perfect. Her professionalism and dedication were evident in everything she did, from the way she greeted us to the personalized touches she added throughout our stay. She made us feel special and valued, and her efforts did not go unnoticed. It's rare to find someone who goes the extra mile with such enthusiasm and grace. Because of Adelita, our experience was not just good but extraordinary. We felt pampered and appreciated, and it made our time there truly memorable. I will definitely come back, and I highly recommend that others do the same. Adelita is a gem, and she made our visit an experience we will cherish. Thank you, Adelita, for making us feel like kings and queens!

"Great breakfast by Adelita!"
Gene T, 10 Mai 2024

Five stars to Adelita for the expansive breakfast with more choices than I usually get to enjoy. But I had to limit myself! Next visit will try other hot breakfast items! And for offering to pickup my plate, though I was trained to put away my own dishes and table ware. How does she get up so early, work, and keep a smile on her face for all the patrons? I'm sure she has to endure some grumpy one! Not enough people tip her, but yet they leave their dirty dishes. Hope she and her family stays healthy and safe.

"Excellent"
isonjohnd, 10 Mai 2024

Great! Everything about the hotel was good. The staff and and all the services that were available was great.

"Breakfast boss"
Hazel S, 10 Mai 2024

Adelita was the best. Top notch. Supreme. The best in the city. She cooked the best meal. She is the best. She deserves to OWN the kitchen. She was so cool. She is the best. She puts the others to the test. Nobody there can match up with her boss making kitchen moves. She's really the best.

"Great overnight place"
Bill G, 09 Mai 2024

Hotel was as expected, efficient and convenient. Carpet was a little dirty in our room, but better that than carpetfresh! Breakfast buffet was exceptional. Adelita made sure all food stayed in stock and fresh. Everything stayed sparking clean

"Nashville Overnight"
Laurie B, 09 Mai 2024

Great place to stay, Flew in late. Don't take a taxi!! use Uber or Lyft!! Room was very clean and quiet. Breakfast was good, Adelita was such a friendly person and helped me out. Staff was able to get us back to the airport in the AM, on short notice. THAT is customer service!!

"Amazing stay"
Amber K, 03 Mai 2024

We had a fabulous stay and Adelita at the brunch service was so nice and sweet. She was so helpful and asking us if we needed anything. She made our morning! The hotel was clean and looked new the front desk was also helpful with getting us into our room earlier.

"GREAT BREAKFAST"
Mary W, 02 Mai 2024

ADELITA was a gem in handling the very nice and delicious breakfast..She cares about BW customers and besides handling her regular duties, she actually came to our table to check on us, remove our finished dishes, and inquired if there was anything she could bring us to make our breakfast better!BW needs to have more employees like her!

"Salazar Family"
sammycometabj, 01 Mai 2024

The Whole Staff from front desk the kitchen crew the cleaning crew the Manager were all Amazing.Thanks, Sam Salazar

"Clean, spacious rooms!"
darbydew, 30 Avril 2024

Elevator was slow! Pool was kind of dirty at the time. Wait times at the front desk was very slow at times. All that being said, I would stay here again! We didn't need the pool, we got used to the elevator, and ultimately felt bad for the front desk staff because they were so nice but obviously very overwhelmed because they were the only one working. The management should make sure there's 2 on shift during busy times. We had an issue with our AC and they moved us to a new room with no problems. The rooms were very clean which was number one for me. They also had plenty of space! Breakfast was good. Loved the coffee machine though!!

"STAY HERE!"
Sarah P, 30 Avril 2024

Tanjmoy was fabulous! We had a situation when we tried to check in, long story short, southwest booking messed something up. We were in the lobby for an hour trying to figure it out. Tanjmoy was a huge help, we cannot thank her enough! Would recommend staying here, rooms are clean and breakfast was great too!

"Great Experience"
derekw470, 24 Avril 2024

Must say staff outstanding, clean rooms. However met this wonderful, friendly staff member doing breakfast duties, she greeted everyone with a smile and friendly manner. Adelita, from your friends from Nov Scotia, Canada a great big thanks.

"Breakfast"
Demetrius B, 22 Avril 2024

I would like to write this review to show some great appreciation from the service of Mrs. Adelita during breakfast hour. She is very nice and welcoming. She deserves 5 stars. Thank you, again Mrs. Adelita. I will also say the hotel is nice as well

"Wonderful evening was and all around good experience if your coming to Nashville stop and stay it was worth the money. E"
Loren S, 20 Avril 2024

The room was very comfortable the staywas nice pillows were awesome just a great experience, we came with a group of people matter of fact it was a bus tour,we all thought it was great everyone said thier room was good, only down side was the bus driver had problems getting In and out for drop off. Other then that very nice stay.

"Good employees, good review"
Betty P, 20 Avril 2024

We had trouble with our cell phone trying to collecting our rewards credits and the lady at the front desk, Tahjonoy, was very helpful and patient and got us checked in correctly. The room was clean and the hotel was quiet. The free breakfast was good.

"Breakfast"
Denise J, 18 Avril 2024

Breakfast was awesome! Adelina made sure everything was delicious, spotless, and she took very good care of the guests.

"Would stay again"
202helenn, 15 Avril 2024

Great room and amenities! The included breakfast was both hot and cold with a good selection and was very good!! I got to chat with the weekday breakfast attendant and the weekend attendant. Ana went out of her way to get me a banana and then brought one personally to me the next morning. 5 Stars to all in the breakfast area.

"Great staff"
S L, 15 Avril 2024

The breakfast lady she was fantastic. She had real pride and kept everything organize her name was. Adelita, I believe we all need employees like this she made this simple place better. The girl in the front desk was also really good. She accommodate me late at night.

"Above average breakfast"
Adam H, 15 Avril 2024

This hotel is clean and comfortable. Adelita at the breakfast bar is great! The Bed was as very comfortable. The AC worked great. The service staff was very attentive. This will be my go to when in the Nashville area! There are many to choose from in the neighborhood but Best Westerns usually stand out as this one does.

"Quick stop before flying home"
Voyage85305, 14 Avril 2024

We stayed here at the end of a trip. It was a nice ending to a great time. Clean, comfortable and great service. Mounica, at the front desk, was quite helpful and kind. She was patient at helping us figure some things out. The cleaning staff were friendly & gracious.. The Hotel is conveniently located and quiet. Only improvement would be brighter lights in the vanity over the sink.

"Best Western"
LightPacker107972, 12 Avril 2024

Hotel was fine and clean and the breakfast was great!!!! Adelina was working that area and she is wonderful!!!!! She had a great variety of items available to eat !! The coffee selection was great with two machines available for people to chose from!!!

"Great location near the airport"
pilatesinspired, 10 Avril 2024

Front desk staff was courteous and friendly. Stayed one night before taking a flight to Mexico and stayed one night upon my return. The shuttle service was great and timely. Beds and pillows were very comfortable. Breakfast was also served. Nice variety.

"Delicious Complimentary Breakfast"
Allin M, 10 Avril 2024

Adelita in the complimentary breakfast area is phenomenal! I have never been big on breakfast, but when it's done with love, you can taste it!!!!! Her friendliness was so great it made me want to extend my stay for another few days ! Give her a raise !!!!!

"A great hotel at a reasonable price."
Journey58294430426, 09 Avril 2024

Hotel was clean and comfortable. Easy access from the highway. Breakfast was good. Check-In and check out was quick and efficient. We checked into the hotel before arrival via the Internet so minimum time was spent at the front counter. Adelita in the breakfast room was very helpful and kept the area clean. I would definitely stay at this hotel again.

"Good Staff, Great Location!"
Joyce R, 08 Avril 2024

Very quiet and clean. Shuttle to airport. Easy access downtown or to Opry. Noise doesn't carry through the walls. Beds are so comfy! Breakfast was excellent and Adelita went way “above and beyond” to make sure we enjoyed a complete and generous breakfast. High praise for her.

"Adelita saves the day"
Lauren O, 05 Avril 2024

Unfortunately I didn't check when breakfast closed. I came down with my friends and realized it had just closed. My friends and I didn't have much time to find other food because we had to leave soon to continue our band tour. Adelita saw us walk into the breakfast area as she was putting the food away. She quickly got everything back out and she even made me a waffle. She was so kind and sweet and saved our group!

"Great place to stay"
Grady N, 05 Avril 2024

The hotel was very neat, both in the rooms and out. The decorations inside the hotel are very nice and create a very pleasant environment, and the rooms were very neat and clean. The breakfast was great, and the chef, Adelita, was a very nice woman

"Breakfast with Adelita was the best"
Rachel R, 05 Avril 2024

Great breakfast hosted by Adelita! She was friendly and the food was very good. She made our morning. Hotel was clean and convenient to get to broadway and all the attractions. We were hesitant to be outside of downtown, but turned out excellent! Ubers were easy to find and affordable.

"Best breakfast and staff!"
Luke M, 05 Avril 2024

The breakfast was phenomenal!!! Adelite is an amazing cook with an amazing heart for what she does, also those coffee machines were nice. The room quality was very pleasing and comfortable beds! The staff were very respectful and made sure our stay was high quality

"Great!"
Kae S, 04 Avril 2024

Mounica was so pleasant!! She was very helpful! Our room was clean and comfortable. Breakfast was great with lots of choices. The swimming pool (indoor) was too cool so we were unable to use it. Overall our stay was great! Shuttle service is awesome! Thank you!

"Staff makes this place."
Jorge B, 29 Mars 2024

Not only was everything very affordable them from the moment of walking in customer service to walk into the room. What absolutely completed the experience was the complementary breakfast and the sweetest attendant “Adelita” just put a smile on my face. How just attended and made everybody happy in a moments time it was impressive. Any facility can decorate a room and get comfortable pillows, but staff puts the icing on the cake.

"Amazing stay."
Flyer621985, 29 Mars 2024

Check in was very friendly. Room price is excellent with free breakfast!!! Room was really clean and comfortable, breakfast selection was very good. The breakfast lady, Adelita, took to another level. We could tell she was happy to be helping everyone. She was very friendly and nice.Great place!! 2 miles from the airport.

"Best Western Nashville Airport"
Sammi O, 28 Mars 2024

The area was good, next to the airport. This Best Western had Great service, cleanliness was good, Adelita was giving good customer, during breakfast time. It was a great selection to pick from. Will be coming back. Overall staff was nice helpful.

"Great Breakfast Service"
Dreamer30851428102, 28 Mars 2024

Breakfast was wonderful. Adelita was the best!She was very attentive and kept everything stocked and clean. Full menu of options to choose from each morning. Fresh Coffee and cappuccino from the automatic machine made fresh with each cup was very nice.

"Adelita was were sweet"
Tim L, 27 Mars 2024

Everything was good. Second time we have stayed at this location. Both times have been a great experience. Adelita was super nice at breakfast. She had everything out on time and greeted us with a smile. Will definitely stay at this location next time in Nashville

"Great Experience"
Kristyn C, 22 Mars 2024

Comfortable bed and pillows. Very clean room and shower. Was so happy to finally see a full breakfast at a Best Western and the lady keeping everything stocked was very nice. We needed a late check out time and there were no problems at all. Thank you for a great stay.

"Clean, comfy, and affordable"
T8051LCtarap, 15 Mars 2024

We loved our stay! We have just finished a cross country move that included over 3 wks in hotels as we waited on our home to be ready. We have stayed at 4 diff large chains and have this stay has been by far the best. The beds are comfy, the pillows are fluffy, the staff is very friendly and helpful, it's CLEAN, and the breakfast is one of the best free hotel breakfasts we have ever had. Adelita was a pleasure and made sure we left full and happy. A great stay and start to our final journey picking up our kiddos from their grandparents and headed to our new home!

"My time at Best Western"
Jayden M, 15 Mars 2024

The breakfast service was awesome and breakfast attended Adelita was attentive and courteous. It was one of the best complimentary breakfast I have ever had at a hotel. The room was clean and the beds were comfy. The front desk clerks were nice and helpful.

"Great Experience!!!"
Kenji M, 14 Mars 2024

Reshma who checked me in was a breath of fresh air for my week she was super helpful and got me squared away nicely room was clean and smelled good I think that this the best Beat western I stayed in thus Far will absolutely come Again and stay here if I am back in Nashville

"Unsafe"
ourf2017, 14 Mars 2024

Unsafe!!!! 12-15 cars had windows smashed in, I called front desk they called cops 30 min later cops arrived and criminals left 5 min before!!! If there continues to be no security there to not stay there it's been a constant problem for the hotel, wondering if they have inside informant to let criminals know when police are coming, odd they missed them by 3-5 min

"Good hotel"
Indira D, 14 Mars 2024

5 stars for hotel. Adelita served well in the hotel canteen. Breakfast is substantial. I liked here very much. It is clean. The rooms are cosy. We had a good rest there. There is a nice pool there. Children liked to swim there. There was also a gym.

"Clean, Quiet and Comfortable"
richardjhindley, 08 Mars 2024

This hotel was everything I wanted for my trip to Nashville. The staff were all reall friendly, and nothing was too much trouble. My room was clean, quiet and comfortable. I don't always sleep very well when I'm away from home, but I slept soundly here! The breakfast is pretty standard and perfectly acceptable. I didn't use the gym or he pool, but they looked clean and well kept, and I saw plenty of other guests using them. It's not downtown, but it's easy to get there and not too expensive. I would definitely recommend this place!

"Excellent Customer Service"
ramerena, 08 Mars 2024

Adeleta who assisted us and everyone else in the breakfast area at breakfast with great easy and provided us 5 Star service. The breakfast area was very busy and she handled it like a pro. Best western is lucky to have such a wonderful employee working for the hotel

"Awesome!!"
Leah R, 08 Mars 2024

Adelita gave great service, the food was delicious and the beds were very neat. Paintings/decoration is so pretty and cool. Whenever there's a mess, staff cleans it up almost immediately and thoroughly. Although the pool isn't too deep, it's still very refreshing to relax in! Would come here again!!

"it was very relaxing, the beds were super comfy the rooms weren't too hot or too cold, the pool was amazing too"
Courtney A, 08 Mars 2024

the sheets smelt and felt clean, great service when it came to needing assistance, the room smelt fresh, we had plenty of towels and things to keep clean with, and the snacks at the front desk were very easy to access when we needed something to snack on or having something to get right there instead of the store.

"Breakfast"
Fernando F, 06 Mars 2024

Adelita, had everything nice and clean, everything looked and tasted fresh. Adelita was very attentive, the time I was there she was always willing to help and answer any questions, always with a great attitude and big smile. Great customer service!

"Adelita is the best!"
tyargent, 29 Février 2024

Adelita, the breakfast host is amazing! Very helpful and accommodating. Check in was easy and they had warm cookies waiting for us. My room was nice and clean. Very roomy. I love that they have a cappuccino/latte machine in the lobby. Bed was very comfortable.

"Adelita the breakfast toast was terrific. She was so caring. She came up to our table and offered us drinks love it here"
Edwin B, 29 Février 2024

I arrived at the hotel and the hotel room was so clean and so nice. My towels were folded in the swans and then I got cookies from the front desk and they were so warm. They tasted like my moms nice desk worker gave us good information on where to eat that night, but the absolute best was Adelita the breakfast host she was the best

"1 night stay using parking and airport shuttle."
kse8387, 29 Février 2024

We stayed here the night before an early morning flight and used the Airport shuttle and hotel parking. Staff was friendly and welcoming. The shuttle service was prompt with no issues. Rooms were clean. No complaints. Would stay and use the shuttle/parking service again. Tahjmoy at he front desk was very friendly!

"Great Visit"
Robert R, 28 Février 2024

This hotel was great! This the 4th BW (the third BW Plus) we've stayed at during our trip and it was by far the best. The staff was friendly. The hotel and our room were very clean. The breakfast was very good, and Adelita and her staff were very attentive and helpful. It is obvious they take pride in their work. Thanks mucho!

"Comfortable and Clean"
Mackenzie B, 27 Février 2024

Room was clean and breakfast was great! Lots of options. Looks to be newly renovated. Great distance from the hotel and they offer airport parking/shuttle services. A staff member by the name Adelita was exceptionally friendly. I will be back.

"Wonderful breakfast"
McKenna L, 23 Février 2024

Adelita is a wonderful breakfast hostess. Her helpfulness and hospitality made our stay very pleasant. This is the second time we have enjoyed our breakfast experience with Adelita, and we look forward th the next time. She is very warm and welcoming.

"Great place to stay"
Mark N, 23 Février 2024

This is the a very convenient hotel to the airport! They have parking and a shuttle. Relatively quiet! Indoor pool. Very clean. Nice hotel! Good breakfast! Lots of choices. Adelita is terrific! Very friendly! I have had only positive and relaxing stays every time I'm here!

"Great experience!!"
antonyio a, 21 Février 2024

I'm Antonyio, Great Hotel! I have stayed there a lot, and it's great place, the staff is wonderful and courteous, especially the front desk Reshma and Ms. Shirl are the best and the entire staff! Clean rooms, great breakfast, nice pool, Great place!

"Great Room Great Location Great Service"
David H, 19 Février 2024

A clean room that is quiet. Tahjmoy checked us in, we explained our day and she made sure we were away from the chaos. She was friendly and gave exceptional service. The room is clean and affordable in a great location for our event. Thank you so much!

"Breakfast...Ana was AWESOME"
sharoncE6623GM, 19 Février 2024

Love staying at Best Western. Ana was so sweet..very friendly n did a wonderful job with the breakfast buffet. Looking forward to returning next year but not on FRONTIER! We are driving home to Jersey after numerous delays. Mark n Sharon Chew

"Amazing staff"
Love O, 16 Février 2024

The staff was really nice especially the beautiful morning hostess. She signed me up for a Best western membership and gave me and my wife a king size bed. I also have to mention the sweetest person I meet in Nashville Adelita. She made sure that every person eating breakfast was well taken care of and made turkey sausage for me when it wasn't even on the schedule. My wife and I had an amazing experience and we are going to visit another Best Western this evening because this one was so amazing. Thank you ladies. God bless.

"Good experience"
daniel b, 16 Février 2024

Adelita did a great job on breakfast and was very friendly. I had waffles, bacon, and eggs.i also really like the coffee machines that also do hot chocolate. I slept really good the night before and felt refreshed. I would say this hotel exceeded my expectations.

"Great hotel, improvements needed with breakfast attendant."
andochry, 15 Février 2024

Pros: Phenomenal front desk, very helpful and friendly. Clean hotel and room was clean and comfortable as well. We had a top floor room, so quiet. Airport shuttle was great. I would definitely stay here again. Cons: breakfast attendant, very friendly when she wasn't on her cell phone. Foods mislabeled, no biggie but before getting on your phone, talking and texting. Make sure the food is labeled correctly. Then gives me a trip advisor card with her name on it asking for a 5 star review. You will never get a five star review from me when you are on your phone 90% of the time. Place wasn't overly busy but there is no excuse needing to be in your personal phone that much. Breakfast was only open for 3 hours, if phone use is that important, keep it and yourself in the kitchen area so hotel guests don't see you on it so much. Sorry Adelita, no 5 star review for you. Luckily the other staff members made up for your mistake.

"Breakfast"
Debbie R, 03 Octobre 2023

Adelita does a great job with the hot breakfast! The breakfast area is clean and the food is fresh. We always look for an indoor pool and continental breakfast when booking a hotel room. The pool is nice and warm!

"Unprofessional Front Desk Clerk"
ts5162023, 02 Octobre 2023

Front desk clerk unprofessional and dressed unprofessional, not all amenities were in the room, floor sticky, asked for a low floor got the top floor. Elevator out of service and had to go up and down 4 flights with luggage

"Great Stay "
Perception, 02 Octobre 2023

The room was very clean and had everything you would need (apart from a safe, sadly). The bed and pillows were great – extremely comfortable. The breakfast was spot on – Adelito did an outstanding job, making sure you were warmly welcomed and everything was well stocked. The staff, in general, are very warm and welcoming. A shout out to the housekeeping manager and her staff who work tirelessly, and are very friendly. The area has a range of options for food in easy reach – from pizza at Roma to dine-in at Darfons.

"Best Western Plus, Nashville"
Sam M, 27 Septembre 2023

The room was perfect, very clean and updated. The bed and pillows were great! They served a wonderful breakfast, from cereal to hot breakfast food. The staff was very friendly and accommidating. I would definetly go back if we are ever in that area again.

"Will stay here again. "
patricksH7102MD, 26 Septembre 2023

Room was comfortable and clean. Check out is 12:00 noon (a little later than most hotels). Couldn't get the coffee maker to work, but good coffee at breakfast. And Adelita, the breakfast stuff was amazing!

"Adelita is Awesome"
Rebeccalynn82, 22 Septembre 2023

Adelita made breakfast and she was wonderful. My husband spilled juice on the floor and she was kind enough to clean it up quickly. She was very friendly. The sausage was great. This hotel is a good value for Nashville and not far from downtown.

"Great Experience,great breakfast,super friendly "
mlgore25, 15 Septembre 2023

Very nice hotel. Perfect for what we needed. Had a really good breakfast,which you don't see anymore. Adelita ran breakfast and was super friendly and kept everything running well and made sure we had everything we neeeded and that we were done before closing. She was great. Frint desk also super friendly. Overall great experience,we'll be back.

"Good "
A3689YScaroled, 15 Septembre 2023

Nice hotel, clean great breakfast. Staff very nice and friendly. Adelita at the breakfast bar was very helpful.,abd pleasant. We did have a couple weaks in the tub and the sink in our bathroom, but they were there to take care of it.

"Great Experience"
Joseph B, 13 Septembre 2023

The people working at this hotel are amazing. Thank you to everyone for the amazing experience. Adelita did amazing with breakfast and the rest of the staff was very welcoming. The only concern we had was that our AC was leaking condensation and creating a mildew smell in our room. Hopefully that is addressed for the next guest.

"Conveniently located new BNA airport"
iGoer, 10 Septembre 2023

Conveniently located near BNA airport. Staff was friendly, Breakfast is basic but nice. Beds had very tall mattresses. So may be challenge for short people. They have indoor pool, which we did not have time at hand to use.

"A Room away from home."
Patricia K, 08 Septembre 2023

The hotel staff are very hospitable and accommodating. Breakfast area was well stocked and fresh. I loved the waffles with peanut butter! Hotel near the Airport and it wasn't noisy at all. They have an indoor/outdoor pool but I was too busy to enjoy. Maybe next time!

"OUR FAVORITE PLACE TO STAY IN NASHVILLE "
PRISCILLA101110, 08 Septembre 2023

We love this hotel for many reasons. Short distance to Broadway, free airport shuttle, complimentary breakfast, clean rooms and friendly, helpful staff, Adelita, Reshma Nadar, Sheryll, and Tiffany H.

"Amazing attetion"
Maria T, 08 Septembre 2023

After 5 hours waiting at the airport, and our flight being cancelled, Best Western was our rest after a horrible day. The attention was great since we arrived, the night receptionist spoke spanish, and was really kind to us. All the bedroom was clean; the bathroom clean, and beds were comfortable. The breakfast was amazing, Miss Adela was the nicest person ever, she was very kind and pending if we wanted something else. At the time of the check out, the morning receptionist was also very nice. Everything was good.

"Comfortable room and GREAT employees!"
KCoggins53, 06 Septembre 2023

The room was clean and well stocked. The bed was very comfortable. We arrived after midnight and Jason was VERY pleasant while checking us in. When we got to the room I found we had a Keurig coffee maker for morning coffee (hooray) but all the coffee pods were decaf (boo). Jason searched and found us enough to get us thru the morning (hooray!!). I felt he went above and beyond (many people would just have said-sorry we're out). I will definitely stay here again when traveling thru Nashville!

"Wonderful Start for the Day"
Sonya W, 06 Septembre 2023

Breakfast was delicious. Plenty to choose from between hot and cold options. The best part was Adelita! She was always quick to help, even anticipate, our needs. It was a wonderful way to start the day.

"Nice"
duckpotatoe, 06 Septembre 2023

Adelita made the best breakfast! Room was clean. Desk staff very nice. Shower leaked. I would come back. I don't like this minimum of 200 characters because I don't have anything else to say it but here I am talking so it will let me move on.

"Amazing!"
Rafael F, 01 Septembre 2023

Nice and clean hotel. Well located and accommodate. The breakfast is really good with a lot of options. Also the employees are so kind, helpful, specially Adelita. She helps with everything we need. Thanks!

"great service"
J9221HBkrisn, 27 Août 2023

I researched over 50 hotels when looking for a place to stay in Nashville. In our price range, across the board, Best Western had the best reviews for cleanliness and service. This hotel didn't disappoint. The room was beautiful and very clean. The bathroom toiletries were a nice touch as was the in-room Keurig machine and pods. The beds were a bit firm for our taste, but the sheets were soft and the pillows comfortable. An additional blanket would have been nice. The only negative is that the towels were quite scratchy. The room was quiet, we did not notice the airplane traffic or noise in the halls. We ate the complimentary breakfast both days we stayed. There was a nice variety of items to choose from including Belgian waffles, scrambled eggs, two types of sausage (and one day bacon), FRESH fruit, yogurt, a variety of pastries and breads and juices to choose from. The lady who was in charge of the area (I think her name was Rosie) was very friendly, greeting every person with a smile. She did a wonderful job keeping the area stocked and clean and even offered to take dirty dishes when people were done eating. She showed a lot of pride in her job. The different people working the front desk were always friendly and attentive. My son enjoyed swimming in the pool (Indoor/outdoor) and it was nice that towels were provided. The location of the hotel was convenient to both the airport and getting on the freeways to travel to the various attractions. We would definitely stay in this location again.

"Love Best Western"
xavierjones04, 27 Août 2023

Love staying at Best Westerns they are always on point. Had a wonderful trip and stay here. I'm glad to be apart of this organization. Thanks a lot for good customer service and housekeeping. Blessings to you all

"Awesome time in Nashville"
Debby H, 25 Août 2023

Enjoyed our stay at the Best Western Plus Nashville Airport. From check in being so easy and the friendliness of the staff. Adelito prepared an awesome breakfast, with anything that anyone would want for breakfast. Thanks for a great time in Nashville.

"Great Stay, Easy Access to Opry Land Attractions and Downtown"
jabojones, 25 Août 2023

Quick drive to Opry and General Jackson. Easy drive to Broadway and all the great honkytonks. Staff was great upgraded to king suite, real comfortable. Used the fitness room and pool, both were nice. Will stay here again on our next trip to Nashville. Oh, only two minutes from BNA.

"I enjoyed my stay and can't wait to come back."
JayBee B, 25 Août 2023

Everything was organized and sanitary. All the amenities were provided. The staff was A+. Adelita provided excellent service. We were provided with an ample amount towels. The TV remote control was on low battery, outside of that, everyone that arrived here with me was very pleased with the hotel and the layout of the rooms. The location of the hotel put you in close proximity to everything to make your stay even better.

"Stayed at this Hotel for 2 nights"
Welly C, 25 Août 2023

Very great and warm welcome by staff upon checking in. During our stay the staff at the desk on duty were all very friendly including the manager on duty. They all made our stay very enjoyable and comfortable especially when my family were recognized when we passed the front desk. The staff in the restaurant (although only for guests' continental breakfast) was very attentive and ensured that the food provided were always continuously replenish. Rooms were very clean, tidy and spacious great supply of linens. Beddings were very plush and pillows also. Although we did not use the pool but did visit the area quite a few time with out grandson, who enjoyed the few tours, I must indicate that with both an indoor and outdoor connected pool - that was truly a plus for the hotel. The only somewhat issue my wife has was that the beds were a bit too high although she is 5'+, I would also have to agree with her concern. I am not sure if Best Western and and will attempt to address this matter, since I am sure this is not the first and last concern that guests has expressed about.

"We came to Nashville on family business."
TheresaA411, 24 Août 2023

Our stay at Best Western Plus was fantastic! Everyone has been delightful! I love breakfast, and Adelita is the BEST breakfast hostess ever! We will definately choose Best Western Plus in the future!!

"A pleasant surprise"
melissandme, 18 Août 2023

I called to get specific directions, as I have an eighteen wheel long car carrier and Sheryl was excellent and precise on direction and parking, when I checked in and thanked her for being exact she was very humble and said it is her job , she is a very valuable employee , check in was smooth and efficient, Thankyou

"Great service, great hotel!"
Navigator01701037653, 17 Août 2023

We had a great stay at this hotel! Our room was nice and clean. Adelita was absolutely fantastic and very attentive during breakfast every morning. Next time we visit Nashville we will be staying at this hotel again!

"Black mold and window casing falling down, hotel will not discount or refund for inconvenience"
NorthStar15486362210, 17 Août 2023

Best Western Plus Nashville Airport is refusing to compensate us for the inconvenience of moving our room, loosing a whole day of vacation due to this situation with black mold! And contaminating our belongings by putting a fan on the mold without ventilating the room. If you have issues with this hotel they will not refund or discount your stay!

"Wonderful stay"
Gloria U, 17 Août 2023

Our stay was wonderful. Adelita was so helpful and went above and beyond to make sure we had everything we needed. The outside pool area was very hot and some umbrellas would be wonderful in the area.

"Lovely, clean place to stay with friendly staff"
India T, 11 Août 2023

Lovely, clean place to stay. My daughter and I stayed here on a trip to see Beyonce. The price was reasonable enough for what was going on and the location. They provided shuttle service to & from the airport, which was a determining factor in where we stayed. In the 2 nights we were there, every staff member we encountered was friendly and helpful. Standard hotel breafast choices, and we loved the mini waffle-maker as opposed to the standard one. My daughter and I were able to split to save time instead of waiting around for 2 separate waffles that we probably wouldn't finish. We will definitely stay here again.

"Good Service in a world of poor service."
tripplej93, 09 Août 2023

In a travel world where I have gotten used to bad experience, it was nice to stay somewhere where the staff actually tried to make the stay a good one. Room was cleaned every day, breakfast was good and Adelita kept the area clean, and the front desk staff was always friendly. A rare experience these days, so thank you for a nice stay. Overall rooms were fine, nothing special. They did supply more towels than I am used to lately, thank you for this. Again, standard hotel made much better than average by a great staff and management.

"Your car windows will be smashed in the matter of seconds. This is been a problem for over two years."
ourf2017, 08 Août 2023

Nearly search before stand. Here they have break-ins often your car window will be smashed before you know it! They posted a sign, and that's all they will do. There is absolutely no security and one night auditor to is in no way, shape or form like security. We stayed here and there was 12 to 15 cars windows smashed out, and they did this in the matter of seconds. It takes too long for the police to get there. It's impossible to catch the juveniles doing this. They are driving a white car. I repeat do not stay here. It is not worth not gettingsleep to watch your car!! Unsafe!!!!!

"Great breakfast, great service friendly faces"
Nate E, 07 Août 2023

Alrita and Sheryl both went above and beyond for me at my stay. Nothing with breakfast after my flight was delayed but they cut me a great deal after everything unfortunate happenedGreat breakfast, great service

"Clean, Friendly and Great Location!"
Kelly M, 07 Août 2023

The staff was so welcoming...literally everyone we encountered from housekeeping, the front desk and Adelita at the breakfast bar. The rooms were immaculate to the point that we actually stayed an extra night because the experience was so good. I loved the unique indoor/outdoor pool and the Nashville decor. The rooms are thoroughly cleaned each day and I loved the equipment in the small but useful fitness center. We will stay here again!

"Not Best Western, but more like Okay Western."
AtlantaDrummer, 01 Août 2023

This hotel was a bit less than expected for Best Western Plus. This was the last stay on a 14 day 6100 mile road trip and compared to other BW+ we stayed at on this trip, this location is good, but definitely not great. Pros - separate sink and mirror from toilet and tub/shower, spacious clean room, bathroom vent Cons - not enough parking (had to park next door in school parking lot), small TV, somewhat impersonal desk staff, uncomfortable and very high bed, uncomfortable pillows, light blocking shades let in too much light, breakfast was hardly acceptable with few choices

"Great place to stay!"
Colleen L, 29 Juillet 2023

We have stayed at this location several times when we were flying out of Nashville. The staff are very friendly and helpful. They know the area and gave us tips on good restaurants which we went to and enjoyed. The rooms are clean and comfortable. They are an excellent place to stay. We used the park and fly service which was also very good!!

"Best place to stay by the airport"
coachstubaseball73, 24 Juillet 2023

Hotel was awesome. Staff was all smiles. Great place to stay. Close to a ton of restaurants and airport. Shuttle was awesome. All staff members were 1st class. The mrg. Was very helpful with making we were on the 5 am shuttle to airport, the drive was awesome and very upbeat.

"Reservation"
Trail727011, 24 Juillet 2023

I used the 800 reservation # to book our room. The room was booked for the incorrect date in which I was charged. I called to get this corrected. They listened to the phone conversation where they said it was my fault. I asked to hear the recording which I was told I could not. I also brought this to the attention of the General Manager for the property, Amy. She said she would do what she could and call me back which she did not. Very dissatisfied with my experience with your 800 #. The hotel was fine.

"CMA trip"
ubtru2u, 22 Juillet 2023

Clean hotel with comfy beds and clean room, good breakfast and clean eating area, the breakfast hostess was really sweet, front desk staff was accommodating with questions, we felt safe parking at this hotel, easy access to the interstate

"Great hotel experience/Excellent stay!"
Terry M, 17 Juillet 2023

The room was very clean. The staff was extremely courteous and very professional. The stay was great. I came to Nashville for my daughter's wedding,and the staff was very helpful in helping me prepare. I would highly recommend this hotel as a place to stay when visiting this area.

"Uncaring staff"
Robert Z, 14 Juillet 2023

After checking in and parking my car I was walking down the sloped sidewalk and my feet slipped out from under me and I landed hard on my right side and back .( I am 70 years old) There was a gentleman nearby talking on the phone and he saw me fall and came over and helped me up. We then noticed the sidewalk was recently painted with what appeared to be gray floor paint. The walk was like a sheet of ice since it was wet from rain. Both the gentleman and I were surprised how slippery it was. I went and talked to the manager at check in (I was dripping wet from my shirt to my pants). I told her what happened and all she said was "I'll talk to the maintenance man." Not once did she ask if I was ok or if I needed any help. I requested to have it recorded and she gave me an incident form to fill out. I reported this on the hotel's web site and received the "form letter" response. The condition of the sidewalk was upsetting enough but the attitude and uncaring response by the manager was very dehumanizing.

"Great place to stay if you're in nashville"
Curious52944226575, 14 Juillet 2023

The hotel was very clean, including the rooms we stayed in. The beds here were definitely very nice. Adelita was also very kind and helpful, being very accommodating, including letting us know she was going to close the breakfast and asking if we wanted anything.

"Slow check in"
jcbirm66, 13 Juillet 2023

Room is fine. Nice bed. Clean and fresh looking. Check in was excessively slow. Desk clerk was alone and several people were trying to check in. Waited 15 minutes to get to me. Took another 10 to get checked in even though I had a reservation. Then had to register car to stay parked for 2 weeks; took another 5 minutes. A lady behind me took 25 minutes to get checked in. Hotel should have more staff on duty at peak times. Not acceptable.

"Good Place"
IronTalon, 03 Juillet 2023

We've stayed here a couple of times now, because the rate was right and it was close to the airport. Both times first day was pleasant enough and room comfortable enough. The first time the woman who arranges for the transportation was extremely rude. Trying to get back from the airport. The second time the shower curtain rod was broken in the shower. Water went all over the floor. Everything else was very nice and we would stay here again.

"Excellent Staff"
JoanW1073, 07 Février 2023

This hotel is in a great location near the airport and near our son's family, so it works out perfectly for us. The shuttle service is great and the drivers are kind and efficient. Autumn , at the front desk, was very helpful and pleasant.

"Nice stay"
Marie P, 01 Février 2023

Comfortable, clean and convenient to airport. Super nice staff. Autumn at front desk was especially pleasant and helpful. Refrigerator in room and full breakfast were nice perks. Will be staying here again.

"Smooth checkin "
Nomad37463756924, 31 Janvier 2023

Smooth check in process. Showed up early and Autumn at the front counter made sure everything was as painless as possible to get me into my room. If you need a place close to the airport I would recommend.

"Autumn at the front desk"
malorym2023, 31 Janvier 2023

Autumn at the front dest was so sweet and helpful! Our flight got canceled and she told us all about the shuttle and made sure we were all comfortable for our stay! Would definitely recommend this place and autumn

"Best place to stay when visiting Nashville"
davidgZ194AL, 31 Janvier 2023

We always stay here when we visit Nashville. The hotel is not far from Broadway. The hotel is very clean, nicely furnished rooms and a complimentary breakfast each morning. Also coffee maker in the room. Upon arrival we were greeted by Autumn at the front desk and we appreciated the quick check-in process she provided us. We found the room rates to be the best around the area and we will continue to stay here when visiting Nashville.

"Another Great Stay at Best Western Plus Nashville Airport Hotel"
PRISCILLA101110, 31 Janvier 2023

We highly recommend this hotel for anyone visiting Nashville. Hotel is not far from Broadway and the room rates are very reasonable compared to others in the area. We always stay here when visiting Nashville. Clean rooms, complimentary breakfast and friendly staff. Upon arrival we were greeted with a smile by Autumn as she completed our check-in

"Lovely stay"
B2777EMdeannap, 26 Janvier 2023

I had stayed one night qt this hotel. The check-in & check-out was friendly & quick and Autumn especially was helpful & professional. The room was tidy & perfect for my needs. I would gladly stay here again.

"Great get-away"
Steve L, 22 Janvier 2023

This was our second time in Nashville staying at Best Western. The King suites are excellent, comfortable beds, and pillows and all the amenities you'll ever need. The staff is exceptional, especially Autumn at the front desk. We had a delicious breakfast all three mornings we were there, thanks guys. It's a great place to take a get-away and just hit the reset, you won't be sorry…

"Personable Staff"
Yakelinee H, 22 Janvier 2023

Autumn and all the staff is the reason our experience was great. Very friendly, helpful, and efficient! Thank you for helping us with a smile on your face. The portable cribs were a huge help and the kids really enjoyed the pool.

"Autumn's extremely helpful assistance"
Y921ZNannap, 18 Janvier 2023

His flight was delayed. He booked the reservation in his name only. One call by him to Autumn and the problem was solved. After arrival and showing proper ID, in the room super fast. Autumn also assisted me with some printer issues at the Lobby Business Center. We will 100% stay here on our return trip. Thank you, Autumn!

"My hotel stay at BestwesternHotel Nashville Airport."
Timothy D, 18 Janvier 2023

My visit was very nice. Clean, comfortable, nice rooms, good breakfast. The staff is very friendly and helpful, Autumn at the front desk was very friendly speedy check in with our any problems, and very pleasant person to meet. I would recommend staying here.

"Amazing value!"
stores2023, 18 Janvier 2023

Super clean rooms. Excellent breakfast! Friendly staff. We've stayed here now twice and the service and cleanliness were top notch both stays. We chose this location for it's reviews and proximity to the Nashville airport. We'll be back!

"Great for family"
McKenzie W, 15 Janvier 2023

Autumn at the front desk was very polite and helpful i had a very smooth check in. The rooms were very clean and the pool was also very nice. I would recommend staying here again to family and friends .

"Great customer service"
531melindah, 05 Janvier 2023

I was very impressed with Autumn at the front desk! She was very accomdating in getting me checked in early, instead of me having to sit in the lobby all afternoon waiting for the normal check in time.

"Excellent Hotel"
TheDWH, 31 Décembre 2022

Great customer service, rooms were satisfactory, Autumn is freaking amazing. We drove in from KY & were hoping to get checked in a bit earlier. Autumn made it happen, no problem, no questions asked. Would definitely recommend!

"Clean hotel"
Magik58, 31 Décembre 2022

This hotel was exceptionally clean and offered a very good breakfast. I booked it twice once in November and again in December. However, I have given it an average as staff we encountered (apart from the breakfast lady and gentleman who checked us in in December) came across as uninterested and at times unhelpful. The blond lady on reception we saw numerous times going outside the foyer for a cigarette, she checked us out while having a personal conversation on her mobile. The young gentleman who checked us in late one night in November spoke literally only two words, "Name" and "Sign here." We were given no information on breakfast times, booking the shuttle, information on where our room was. It is a shame as again it is a very clean hotel.

"Very accommodating"
Ashley M, 23 Décembre 2022

The customer service from Amber was on point! Our flight was delayed because of storm Elliot and staff allowed us to check out later to help with the delay in flight. We will definitely be staying here again.

"AUTUMN"
W4779TTmatthewr, 21 Décembre 2022

I would like to give 5+ Stars to Autumn. She went above and beyond during my check in. Made me feel very comfortable and in good hands going through the process. If she hasn't had a raise in a while I suggest she gets an Xtra bucks an hr. That is if she goes above and beyond on her other duties here at the Best Western. Thank you Matt

"Breakfast"
317bettes, 16 Décembre 2022

Was very pleased with comp breakfast. It was hat and well stocked. Everything was very clean including dining area. Adelita who was the attendant was very friendly and helpful. Very nice experience thanks to her hard work.

"Terrible customer service. Much better options."
Michael F, 13 Décembre 2022

Terrible customer service. Front desk was left unattended (seen returning in his vehicle) for over 30 minutes. Nobody answering the phone for airport shuttle service. Fire alarm set off at approx. 11:30 pm, building evacuated while waiting for the fire department...all because a weed party on floor 2. (These individuals came in the side doors while the front desk person was away...no additional staff or security.) No apology from any hotel staff. Spoke with someone who is supposedly in management (not sure he really was)...no apology, just additional rude service. Actually questioned my "times" to see if I was accurate...lol. There are better options available if you are looking for security and good customer service.

"Very nice"
Trail19013957599, 12 Décembre 2022

Super comfortable beds, great shower, good full breakfast and this is a very convenient location. Autumn at the front desk was very friendly and great with check in and helping us find things. Very nice stay.

"Christmas time Vacation"
mistys752, 09 Décembre 2022

We have really enjoyed our time at this hotel. It is very clean, has spacious rooms and my son was very proud to see they had an indoor pool. Autumn was so nice at check in and made it super easy to register and was very welcoming. I highly recommend this hotel that is only a short drive away from Broadway, Icee at Opryland and the airport. This is our first time here, but would come here again.

"Does not disappoint "
Ben T, 04 Décembre 2022

I needed to check in early and Autumn at the front desk was extremely helpful in getting me a room right away. As usual with Best Western, this hotel was very clean and the bed was comfortable. I'll definitely be staying here again on my next trip to Nashville.

"Wedding"
Seaside744283, 03 Décembre 2022

Autumn was very attentive to our needs at check in which wasvquock,easy. Room clean, very stocked with exception of microwave. We used the one in the breakfast area (lobby). Location great for early morning flight plus they have a shuttle.

"Hospitality"
Shaunna N, 02 Décembre 2022

The Lady at the front desk named Autum was very helpful. I called the hotel for directions and she guided me in. She even made sure my room was ready when I got to the hotel after I explained how tired I was from the flight. The hotel was clean and the beds are comfortable. Thanks Autum!!

"Great customer service"
OnAir255871, 01 Décembre 2022

I am a member and the service was good from the moment we walked in the door and got greeted by Autum at the front desk she explained how The hotel was close to downtown area and a lot of places to eat.

"Happy Happy Happy"
TAMRA B, 30 Novembre 2022

My entire experience with Best Western Plus Nashville Airport was absolutely perfect. Every staff member that I spoke to were very professional and pleasant; willing to go the extra mile, and that is very rare. The front desk agent, Autumn was outstanding; not only did she know how to do her job, and do it proficiently; she had a great attitude. I don't know what I would've done without her; she went above and beyond and made me feel like we were old friends reuniting after many years. This hotel is unique and needs to be the standard everywhere. Thank you for the exceptional attitude and overall professionalism with a little bit of personality thrown in for fun. T.B.

"Comfortable - highly recommended!"
gwattya, 28 Novembre 2022

My husband and I enjoyed our stay here. It is a three star hotel worth a five star review for great service, clean and comfortable rooms and amenities, accessible location ( walking distance to quick service joints such as Wendy's, McDonalds, Panera etc and an uber drive (6km) to Opry Mills Shopping Mall. Our hotel booking was inclusive of breakfast - was a hot one with bacon, fluffy scrambled egg, waffles, sausage, fruits, coffee etc - breakfast was tasty! There was a mini-gym, a pool, and laundromat within the hotel, great to use when passing the time. We have travelled in many US cities and no one beats the friendly and warm service of employees in Tennessee hotels like Best Western Plus. Highly recommended.

"Another nice stay"
mark88keys, 27 Novembre 2022

My company always put me up at the Best Western and just had another great stay there. Many thanks to Autumn and Alysha on the front desk for being so helpful. The breakfast with its waffle maker and nice assortment of eggs and sausages etc is very welcome every time and city I stay in with BW+

"Fast Check In"
Roxanne H, 25 Novembre 2022

Fast and easy check in. Front desk staff Autumn was extremely helpful and very fast. We had traveled all night from Minnesota so her fast service was appreciated. Room and bathroom were clean. Showers could use an upgrade. Good hotel and great customer service. Will stay here again.

"T-day visit"
Bdyestudios24, 25 Novembre 2022

I would give this hotel five stars. Expedia messed up my booking but autumn did a great job of getting everything worked out. I had an excellent visit, 5 stars to autumn. I believe she is a manager Bret Dye 11/25/02

"Clean, budget-friendly stay"
Anna W, 22 Novembre 2022

Very clean room and excellent service! It's not a far drive from downtown Nashville, so it's a great way to save money. The room was a bit noisy but there's not much to do about that. Breakfast was good for continental. Only complaint was that Room Service knocked four different times in the morning, including while we were asleep. My husband had to finish up some work in the room in the morning, so the staff were very nice about giving us late checkout.

"Great stay!"
Sarah S, 19 Novembre 2022

Best Western is a great place to stay. Super clean hotel, comfy bed, good breakfast and amenities. Autumn was so friendly and went above and beyond expectations. Autumn is the best! She was always helpful and kind.

"Night in nashville"
164oweni, 19 Novembre 2022

The rooms were a little dated but very comfy and accommodating. The elevator seemed really old but it got us up and down!Autumn at the front desk was very friendly and helpful.The breakfast had good selection but the waffles needed more toppings!Over all it was a good place to stay!

"More that we expected!"
John M, 15 Novembre 2022

A really nice motel with the right amount of amenities that you would expect for a 3 star rated motel. Very convenient to the airport and Opryland. Autumn at the desk was very helpful. 5 stars for her!

"I love this hotel"
Sharada C, 12 Novembre 2022

Great service, yummy free breakfast in the morning. Free coffee in the lobby, indoor pool and outdoor pool, homey lobby. My friend and I had a great visit! Wonderful customer service! I love southern hospitality!

"Great hotel and staff"
95christyw, 09 Novembre 2022

Our stay didn't start off well as our reservation had been canceled the night before our arrival. Thankfully autumn was able to figure out the issue and was able to restore our reservation at the same rate. The rest of the staff was also very nice. Pool setup was unique with the indoor/outdoor connection that we enjoyed.

"Wonderful breakfast."
Kchae7, 09 Novembre 2022

The staff was friendly. The room was adequate. The facilities good. The room was not bad. It was small and the toilet was slow to flush. The beds were wonderful! Very comfortable and nice bedding. It was also nice to have a Keurig in the room. The breakfast was wonderful! The lady servicing the breakfast area was super sweet and helpful. This room was booked for us by our health insurance since this was a medical visit.

"Accommodations were clean, spacious and reasonable. The breakfast was top notch in variety and quality. Staff helpful"
Clark C, 08 Novembre 2022

Staff was helpful & friendly. Great breakfast and accommodations. Reasonable rates for the area. Comfortable beds and bedding. Fitness equipment was adequate and could use updating. Would recommend this hotel to friends and family. Very convenient to downtown

"Wonderful! "
karrah f, 04 Novembre 2022

the bed was super comfy, room was big and cozy as soon as we walked inside. the workers at the front were incredible, especially autumn she did wonderfully at even just checking out. definitely will stay again!

"Great value and location"
Michael M, 03 Novembre 2022

Turns out that the attractions we wanted were in northeast Nashville and the hotel is in east Nashville. Thus travel time was minimized. The breakfast bar was expansive and kept fresh. Also the breakfast attendant was SUPER conscientious, polite and friendly (BIG tip!)! Room was quiet and neat. Mattress was a tad firm for my preferences.

"Would stay again"
thmarine, 03 Novembre 2022

This hotel was close to the Nashville airport within a 2 - 3 minute drive. Quiet location, and easy to find. Front desk staff was polite and helpful on check in. Room was clean, beds comfortable. Would recommend this hotel if traveling to Nashville. Free hot breakfast included.

"Good value, clean and comfortable"
Moira B, 02 Novembre 2022

Breakfast was very good and exceeded our expectations with sausage, bacon, eggs, fruit as well as pastries. Beds are comfortable and the room was very clean. Great value for money for our one night stay

"Great for the price"
Corbin G, 31 Octobre 2022

If you're looking for a clean place to stay with a complimentary parking, and breakfast. With a pool and a gym. Then you probably aren't going to find a better value than this hotel. Convenient distance to basically everything you'd want to do in Nashville.

"Birthday trip"
benitof830, 28 Octobre 2022

Best service people are so nice I give it 5 stars I'm staying in Nashville and if your looking for a great hotel great price amazing service and clean close to downtown you should definitely check this place out

"Courteous check in!!"
SonjaH1359, 21 Octobre 2022

Awesome easy early check in accommodations with Autumn!! What a sweetheart!!!! Got us rooms on the same floor across the hall. Great location and clean beautiful ground! Will definitely be back for another visit.

"Good value, good location."
ClickerM, 19 Octobre 2022

The location for our trip was very convenient. We were not flying, we drove into Nashville, but we spend alot of time around the Opry. Easy off and on I-40 to get everywhere else we needed to go. I was disappointed with a few things. I thought the place needed some generic cleaning attention...door handles, floors swept, baggage carriers wiped down. You can tell when things are not routinely cleaned off. We did not try the free breakfast...we just don't do buffet type food any more. I'm a gold member and presented my gold member card at check-in, but no acknowledgment by front desk staff of my gold member status. An average stay, just needed a place to bed down while we were in town and we typically stat at BW of HI...and due to a good price, we chose this BW. I would recommend this property...but suggest they clean and sweep more often.

"Family visit"
TortugaQueen, 16 Octobre 2022

Stayed here for a family wedding in the area. First touchpoint was the shuttle service drone the airy. I called for the shuttle once we had our bag and it was waiting for us by the time we got to the pick up location! Very kind, helpful driver. Check in went smoothly. The room was clean and the air conditioning was very effective. We opted out of housekeeping so I can't speak to that service. Breakfast was very good! Waffle maker, scrambled eggs, biscuits, home fries, 2 kinds of sausage and gravy were the hot items. Variety of pastries, cereal, bagels, yogurt, oatmeal packets, boiled eggs rounded out the meal. The brightest part of breakfast was Anna, the young lady running the breakfast room on weekends. She worked very hard keeping everything stocked and cleaned up even on very busy mornings. She is an asset to the hotel and I hope they realize her value! The only reason I didn't give 5 stars is that ice machine on the 2nd floor needs a good cleaning. There were bits of dirt in the bucket as the ice melted. Aside from that, things were great!

"Autumn is our favorite season AND employee"
jessegabrielj, 05 Octobre 2022

tbh great food. waffles, oatmeal, toppings, grits, fruit, bagels, breads, muffins, toaster, scrambled eggs, bisuits, gravy, sausage, bacon, boiled eggs, cream cheese , cheddar cheese, butter, orange juice, apple juice, cranberry juice, watwr, coffees, teas. great! Autumn was amazing. please give her the recognition she duly deserves such as a raise, promotion, and/or pizza party. she told us she was employee of yhe year, but she should employee of a lifetime. God bless her, God bless nashville, God bless Best Western. the BEST!

"Adelita Hospitality"
msfoxjt, 03 Octobre 2022

I want to give Adelita a huge thank you! She was the sweetest to me at the hotel. The breakfast set up was superb, she was accommodating, helpful, very informative and a sweetheart. I want to thank her for her wonderful hospitality

"Front desk"
ssfiris, 30 Septembre 2022

Autumn was fabulous! She was able to get us a last minute hotel room. She also offered us to become Best Western members to get a reduced rate. She informed us of the Airport shuttle and downtown shuttle times.

"Amazing stay at this hotel"
JaeMarie M, 30 Septembre 2022

The concierge was so friendly, accommodating and efficient. Her name is Autumn and we adored her. We would definitely stay here again. The breakfast service was amazing and our room was great. We love the indoor outdoor pool. We are so grateful we found this place. We got stuck in Nashville on our way home to fort Myers with hurricane Ian

"Thank you Autumn!!!"
jessiet0921, 30 Septembre 2022

This hotel is so nicely located right between downtown Nashville and the airport! The shuttle service is amazing and helps make for a stress free experience getting around the city and the airport. The front desk staff, Autumn, made our whole experience so much better, we had a super early flight and she helped us with getting an early check in. The free breakfast is pretty good too! Will for sure be using this hotel for any future visits to Nashville.

"Great customer service"
Iamchrissy, 30 Septembre 2022

Autumn was so nice and helpful. Everytime I called she was polite and always helped me find my answer to what I was looking for! Then when I checked in she was the same kind helpful person! I appreciate her being kind in a world that so many are not!

"Amazing Service"
FaithT403, 30 Septembre 2022

I stayed here for three days and the front desk receptionist,Autumn, was the nicest lady ever. She helped me with all the questions I had and was very sweet,helpful, and understanding! The hotel was very nice.

"Hotel stay while working at BNA"
michaelrM91LV, 23 Septembre 2022

Me and my co-workers do contract work for BNA from time to time. We normally stay at another local hotel but it was booked for our dates. I chose Best Western Plus due to its location and newly renovated status. We were not disappointed. The hotel was great and freshly renovated. It is close to all sorts of fast food, sit down restaurants and the airport. It has shuttle service also. The king rooms were very spacious, comfortable, updated, and clean. Adelita handles the breakfast area and she is Amazing! Her friendly smiling personality will help start your morning off great. There is a great selection for breakfast of hot and cold items to satisfy any picky eater. (Very fresh and delicious) Overall we have found a new hotel to stay while working at BNA.

"Excellence in service and hospitality"
K1912AEstevend, 23 Septembre 2022

Staying at Best Western Plus Nashville Airport Hotel will give an experience you want. From a warm welcome with a smile from Autumn to a stay in a comfortable bed and clean room from housekeeping………..

"First time visit was excellent, will stay again!"
TrvlLuv, 22 Septembre 2022

I appreciated the responsiveness and patience of Autumn at the front desk for my requests during my stay! Being treated so well has won my loyalty and I will choose this hotel for my upcoming stays. The parking lot, outside entrance, lobby, hallways, elevator and rooms were very clean, and I consistently saw housekeeping cleaning the property with a pleasant greeting as I walked by them. I was not able to enjoy the breakfast but it smelled wonderful as I walked by the lobby. Very close to the airport, but quiet, as it does not seem to be on popular flight paths - I did not hear aircraft flying overhead or nearby during my stay. Within a 1-2 minute drive of several food choices, gas stations, and good proximity to major roadways. Very easy to navigate to downtown and other surrounding similar areas for excellent dining and shopping experiences.

"Great stay at Best Western Plus ‘at Nashville Airport!!"
Roving54501803787, 21 Septembre 2022

Lovely Hotel! Autumn at the Front Desk was terrific! Great I location close to the airport and downtown. Very clean spacious room and bathroom. We needed a mobility shower and it was bright and spacious. Breakfast was filling and service quick.

"Vacation In Nashville"
tenaciousladyeve, 21 Septembre 2022

Front desk clerk Autumn was very pleasant and very accommodating. Rooms were clean and spacious location was great short commute to airport. Free parking which was definitely a plus. Definitely will be back.

"Pearl Jam Nashville"
Ekpark1975, 16 Septembre 2022

Autumn at the front desk was so nice and accommodating . Really great and smooth check in. She left me check in early and arranged my shuttle to the airport for the next day. Good value . Clean hotel. Good WiFi. Would stay here again for sure . ⭐️⭐️⭐️⭐️⭐️ For Autumn and the Best Western Plus !

"Clean and convenient "
alishanicole2332, 16 Septembre 2022

This hotel was very clean. Convenient location to the airport and not to far from downtown Nashville. Spent 2 days here for business. This was my first time staying in a Best Western Plus hotel. Autumn at the front desk was friendly and very helpful in getting my stay added to my new rewards number. There is also free breakfast in the mornings and a shuttle to and from the airport.

"Elegance, grace, and soul."
NotoriousABG, 16 Septembre 2022

Tired after a 5 hour drive, I was immediately greeted by the ever helpful Autumn who graciously and effortlessly got us checked in and up to our wonderfully modern and chic rooms! Will be back for all future Nashville shenanigans!

"Affordable and gets the job done, and no this isn't a review for a Panasonic TV."
BowmerII, 16 Septembre 2022

The rooms are very clean and Autumn at the front desk was incredibly helpful and nice! Highly recommend a stay here at Best Western Plus if you're visiting Nashville. Can't beat a solid mini fridge, Panasonic TV, and a nice desk to work from after a night on the town.

"Absolutely terrible front desk experience"
jacksgg, 16 Septembre 2022

Upon check in I had to wait while Autumn finished texting something on her phone. Then when I did get her attention she unapologetically could have cared less if I had any questions about the area or hotel amenities. I asked about the times for breakfast and her answer was it's on the wall....I asked if she had any recommendations for downtown Nashville and she said whatever you want to do. There was what appeared to be blood splatter on the ceiling...check room 224. I asked for coins for the laundry and they said they don't do that and that the laundry facility is handled by a third party. I would have to walk to walgreens...so I did. Then as I was walking back through the front doors the guy with a bank bag was dishing out quarters for the laundry. So baffled by the whole experience.

"Great stay!"
MCihon25, 09 Septembre 2022

Loved that we were able check in early! Autumn was great checking us in. Hotel was was very clean and smelled great. Pool was a great size and my kids loved it. Great stop on our 16 hour drive to the beach!

"Great service"
robertwZ9798NS, 09 Septembre 2022

Autumn did a great job on taking car of me during my stays here at best western plus Nashville airport she deserves 5 stars for customer service she is very great with customers I recommend everyone to stay here

"Great Place To Stay in Nashville"
Departure604727, 07 Septembre 2022

When we travel to Nashville to visit Broadway, we choose this hotel! Great rates, complimentary transportation to and from airport, very good complimentary breakfast, clean rooms and just a short trip to Broadway. Everyone is always extremely friendly and helpful. This visit we were greeted with a smile by Autumn at the front desk. She got us all checked in for our stay. Highly recommend this hotel.

"Good Stay"
lukeh181, 06 Septembre 2022

This was a very nice hotel and Autum was helpful. I was very pleased with the room. It was clean and nice. They allowed me to park my car here during my trip since I was leaving the next day from the airport. The charge was 10 dollars per day and cheaper than the airport lot I was going to stay in.

"10/10"
ElninoJon24, 06 Septembre 2022

Autumn was great! Great customer skills. Helped us get a place in a matter a 2 minutes. The place was clean and the people were nice. We will definitely stay here again. 10 out of 10 recommend. Easy accessible

"Great place to stay, love the pool!"
Y307GJalexn, 02 Septembre 2022

Our family came to Nashville to see my wife perform at the Grand Ol Opery. We arrived late and stayed here. It was clean and affordable. The employee Autumn is awesome! We love the pool that is indoor and outdoor. Thanks

"Great Value"
Marge M, 02 Septembre 2022

This hotel is not fancy but perfect for a night near the airport. It is very clean; Breakfast was very good. They have a shuttle from and to the Airport. I was new to Uber and did not know what I was doing. Autumn on the front desk was vey helpful.

"PROFESSIONALISM"
chrisfJ3484BJ, 20 Août 2022

Autumn provided me with the highest quality of customer service beginning with my initial call. She was very knowledgeable as well as friendly she basically answered every question that I had before I could even ask. My check in time was very prompt and because of her professionalism I will definitely be returning for many more stays throughout my business tenure… Thanks Autumn ❤️

"Amazing"
48phyllisy, 19 Août 2022

Stephanie was very understanding of my needs and took very good care of me. She is amazing. This hotel is very nice. Need a little work on their breakfast. But they do have breakfast. All the staff was great!

"Hotel review"
362bayanb, 18 Août 2022

Best customer service (Autum) really clean and comfortable hotel food was great clean and warm inside/outside pool looking forward to re stay hotel located nearby airport convenient and nearby many food places .

"Good choice"
bexlj, 16 Août 2022

Autumn was very accommodating at check-in, really neat indoor-outdoor pool, very good breakfast, comfortable beds and the shower had great water pressure - no water pressure is as frustrating as an uncomfortable bed at a hotel IMO. I would definitely stay at this hotel again.

"Autumn is customer service extraordinaire"
melissakZ978QI, 09 Août 2022

We had a large group visiting the BW in Nashville. Autumn rolled with every request and handled our group with ease. She welcomed our rowdy gang to enjoy the pool. We had a great afternoon because of her.

"Park and fly"
Odyssey66881984959, 09 Août 2022

Several of the hotels in the airport area are less than appealing. This hotel was beautiful, clean, and I felt very confident leaving my car for the park and fly option. It was very well lit, you could park your car anywhere in the parking lot so we parked by the front door, and we had no issues at all. I will definitely stay here again!

"Pa commonwealth manager"
Mnoble76, 09 Août 2022

Our pool was down at the Quality inn, so we spent the day at the Best Westerns, Autumn at the front desk was absolutely phenomenal! Top notch customer service! This hotel and pool were clean and neat!

"Distressed passengers turned away"
Compass16569466166, 08 Août 2022

Southwest canceled our flight at 2am. We booked a room on the 1-800 number and confirmed it with a CC. When we got to the hotel they said they did not have of reservation and had already closed the books on the day so they could not rent us a room. We were turned out and had to walk the streets looking for a room.

"August 6"
Kaylamarie025, 07 Août 2022

We had fun! Autumn who checked us in was so nice! The room was clean. The pool was a little crowded in the evening. But In the morning we were the only ones in there, which was nice. Would book again.

"Great Staff."
gregoryn949, 03 Août 2022

Visited the hotel for a workshop so my lodging was prearranged. A person would not think that a stamp would be so hard to find when traveling. A young lady named Autum was a life saver offering me one from her personal inventory so that I could get my mail sent out. Thank you so much.

"mold/mildew smell"
ecarson85, 03 Août 2022

Will never stay here again! The smell of mold/mildew was awful- could not even fall asleep. All of our stuff the next day smelled like mold/mildew when we left. Told the front desk about it and she apologized and then in the same sentence asked me to give them a 5 star review because she is trying to be employee of the year. Never again!

"Mr"
LoveTravel815634, 29 Juillet 2022

Autumn at the front desk was great! Treated us like royalty : ) We are really really grateful For the service and the surprise upgrade. Looking forward to the rest of our stay here and exploring Nashville

"Clean, Reasonable, and good service"
249matthewg, 28 Juillet 2022

I was traveling to Nashville for a conference and needed a motel at my state's government rate. Best Western Plus Nashville Airport was the ticket. The room was very clean and well appointed. Good refrigerator, accurate thermostat and a nice bathroom. The motel has a pool that is both indoor and outdoor. Parking is free and plentiful. The free breakfast is a good standard Best Western breakfast (eggs, potatoes, sausage, biscuits and gravy, cereal bar, hard boiled egg, bagels and bread, yogurt, juice and coffee and more). The kids will love the waffle maker. For those who need to use Uber or Lyft there are plenty and quick. Nashville is easy to get around and not that big. It is a quick ride to Broadway or Percy Priest lake. The Grand Ole Opry is a 10-15 minute drive. Complementary airport shuttle. The staff are wonderful - front desk and housekeeping.

"Okay property, horrible bed, poor customer service"
Tour201936, 25 Juillet 2022

Check in was fine but check out person gave zero concern about our input. Asked for a receipt, she said it would get generated when I put our cards in the bowl. Did not show listening skills at all. Loud party in the parking lot until 2-3a.

"Incredible Customer Service"
Cole212, 21 Juillet 2022

I was absolutely blown away by the impeccable customer service I received at check in from Anthony at the front desk. Breakfast was impressive, as well. Rooms were clean and comfortable. We shall return!

"Great hotel with nice location"
Espight, 18 Juillet 2022

My family and I had a nice stay here. The location was great, rooms were comfortable and clean. The breakfast was good. Stephanie, the hotel front desk was very nice and friendly. My family and l would definitely return and l would recommend Best Western Plus Nashville Airport Hotel to anyone traveling.

"Great hotel "
Sharon M, 15 Juillet 2022

My daughter and myself have been staying at the hotel for the past week. The hotel is lovely and clean, beds are very comfy, rooms are clean and very nice. The staff are all helpful and friendly. The breakfasts are really good , the food is very nice with plenty of choice and fresh. The staff looking after the breakfasts are very good , Ade and Anna are very friendly and pleasant . We have really enjoyed our time here.

"Good experience"
j_ssicaa13, 09 Juillet 2022

When I first got at the hotel, the front desk lady Autum was very nice and helpful. If I come back to visit Nashville, I'll stay at the same hotel for sure. The hotel offers a free shuttle to the airport.

"Autumn"
P6609CZtaylors, 09 Juillet 2022

Autumn was amazing and very helpful she was able to answer any questions we had and made sure we were all set up for our room. The room was clean and we could Always call the front desk if we had any questions or needed any assistance

"Excellent hotel and staff"
669travellady26, 06 Juillet 2022

This hotel was clean and the staff were all very friendly. The breakfast was very good. The front desk person was very helpful and friendly. Five stars to Autumn at the front desk, always there and helpful. We will stay here again.

"Our Nashville Stay Jul 2"
patriciacY571VY, 02 Juillet 2022

The location, staff and food items were above other locations. The lady, Autumn at the front desk was very helpful and provided us with a room upgrade for being recent repeat customers. We had stayed at this location as it was close to the airport and a BW Elite rewards member.

"Autumn at front desk is awesome"
niknik3085, 02 Juillet 2022

We booked two rooms so our family could take a trip to Nashville with my parents. My dad has stage four lung cancer and after one day the elevator was down for repairs and he wasn't going to be able to access the room due to stairs having to be climbed. Autumn was awesome and was able to find the last room downstairs so we could still stay at this hotel. I am sure she was super busy fielding calls and front desk visits but she was polite, efficient and smiling the whole time. She is fantastic. Will come back for sure!

"Vacation"
willfM7691SD, 27 Juin 2022

Very close to the airport an Autumn at the front was great. Close to dining options and a very nice indoor and out door pool. Very reasonable price for a nice stay and very clean I give it 10 stars. Airport shuttle to.

"Nashville"
Golfpudge, 25 Juin 2022

Nice hotel, close to a lot of stuff. Autumn was helpful and friendly. Breakfast was okay, good coffee. Everything was clean, spacious parking lot, well stocked mini grocery, (drinks and chips). We would stay here again.

"Mostly had an enjoyable time here"
VegasFan1984, 23 Juin 2022

I had I great 3 night stay here from 6/18/2022–6/21/2022. I booked this hotel through Priceline. Autumn and all the rest of the front desk ladies were excellent and helpful in answering my questions that I asked them

"Great service"
msL8070PJ, 22 Juin 2022

The gentleman letted us early check in after our overnight flight. Sheryl helped us find shuttle bus to HOSA event. Everyone is super friendly and helpful here. We are very happy with our stay. We recommend this hotel.

"Great service"
RypePotato, 22 Juin 2022

Came here for the HOSA conference, and since the Gaylord Portland resort was booked full, we came here. Such a great coincidence. Sheryl was extremely friendly and allowed us the check in early, and when we had problems with transportation to and from the HOSA convention, Sheryl helped us sort it out. Very good experience overall.

"Amazing experience"
W1400EBemilyt, 20 Juin 2022

Autum was kind and always greeted us at the door when coming and going. The hotel was very clean and had coffee 24/7 and the breakfast was absolutely amazing. Everyone on staff was extremely helpful and friendly, they were always ready to help anyone who needed.

"Over and beyond"
Molz0k, 18 Juin 2022

Autumn at the front desk was cheerful and quick to respond with anything we asked. She went above and beyond when I had left my phone charger at the last hotel, she let me use her personal charger. Can't say enough good about her.

"Absolutely amazing service."
forestm919, 25 Mai 2022

The customer service from Autumn was amazing. Clean rooms, good breakfast buffet, all the employees were polite and professional. The only negative is the slowest elevator ever. Other than that both stays here were great.

"Clean, comfortable friendly stay"
gladstone2018, 21 Mai 2022

Hotel, though dated, was spotlessly clean. Mattresses were exceptionally comfortable, appeared like new. Staff was friendly, helpful and accommodating, made us feel welcome and our business appreciated. Complimentary breakfast was good.

"Good Stay But...."
luv2travel72, 19 Mai 2022

Good Stay! Only stayed one day. They provided a good complimentary hot breakfast and free shuttle to & from airport. They also provide a shuttle downtown for $10 round trip per person. Staff was great. The only complaint I have is that the room smelt musty and old from the carpet. They need to be replaced. I couldn't stay any longer due to the smell and checked out.

"Very comfortable"
H1128ACjeanettea, 15 Mai 2022

The hotel was very clean and updated. The staff were friendly, professional and personable. Very accommodating. Spacious room. Breakfast dining area was spacious and clean. Great location. Accessible to I40. If we're in the area again, we will stay there again!

"Clean, Comfortable and Excellent Service"
I1508WYtomp, 14 Mai 2022

great location, clean rooms. A big shout out to Autumn at the front desk, as our flight was cancelled twice she has been very supportive and helped get us situated in the stressful time of dealing with cancelled flights. She went above and beyond for us to ensure we had a room and were comfortable.

"Thank you!"
Ashlee C, 14 Mai 2022

Autumn at the front desk was very helpful and polite. She was able to accommodate us after some trouble with a booking service. After driving 2 and a half hours on a bike we are very thankful. Will definitely be visiting again.

"Breakfast review"
lorenzovillaz, 14 Mai 2022

I was visiting Nashville for a weekend and I stayed at this hotel with my family. Breakfast was very good and Otilia was very welcoming. She offered to make me a waffle and it was very delicious. Otilia also keeps everything very clean and nice.

"Great place to rest"
Eyeou, 13 Mai 2022

I stayed here on the front end of a girls trip to Nashville. 3 of us were arriving on different flights. I called and spoke to Autumn, who added the first traveller to arrive to my reservation so that she could check in before me. She arrived much earlier than me, and was able to check in (earlier than check in time) and have a needed nap after a 4am start to her day! Autumn had told me that she wasn't certain if this would happen, but that my guest could chill in the lobby or by the pool while waiting for the room! The pool looked nicer than expected for an airport hotel. The gym also looked adequate. The breakfast was just what we needed to start our day. I was thrilled to see biscuits and gravy (but the gravy was a gelatinous, flavourless, meatless disappointment). Thankfully there were other options…waffles! The rooms were nice with comfy beds, blackout curtains, a fridge, and a spacious bathroom. The hotel suites our needs well!

"Clean & comfortable"
mthweatt1, 12 Mai 2022

The location is clean and comfortable for our stay. Staff was polite and helpful. Our only complaints were the very loud exhaust fans in both our room and the one next to it as we heard theirs also, and so much breakfast was served with a low number of guests dining that some food was cold. We stayed only to sleep as we were traveling for family business and left town immediately there after, but I would recommend this hotel for a stay in Nashville!

"Excellent hospitality."
811robynr, 12 Mai 2022

The hotel is clean and all of the staff are so friendly and helpful. Thank you Ms. Jacquelyn for going above and beyond in hospitality, your amazing. We really enjoyed the complimentary breakfast and the morning staff. Very nice stay.

"House Hunting"
mgoddard1, 11 Mai 2022

Hotel is very clean and well maintained. Staff is professional and helpful, great job on getting the airport shuttles there on time. Shuttle drives are great and friendly. Breakfast was very fresh and well stocked with everything you needed.

"friendly staff."
bonnieg59, 09 Mai 2022

The great staff is the only positive I can say for this hotel. It is old and not so clean and not in such great condition. I think I would honestly say the worst Best Western I have ever stayed in. Sad

"Clean, comfortable and Friendly!!"
michellerB6099OP, 06 Mai 2022

All the staff we dealt with were helpful and friendly!! We talked with 4 different front desk staff and all of them were great. Including the famous Autumn who shows up on all the great reviews. Loved the breakfast with the waffles with add-ins and toppings. I wish I could remember the name of the sweet lady that ran the breakfast room. She was wonderful.

"Great 5 day stay"
ksmom22, 05 Mai 2022

Autumn and Maurice at the Front desk are very nice and helpful and always ready with a smile. My room with 2 queen beds was spotless clean. Bed and pillows were comfortable. I like there was a separate desk space to use. The bathroom counter space was outside of the room with the toilet and shower - which is nice if you have more than one person trying to get ready for the day. The shower spray was nice and strong - not weak. I enjoyed the green tea k-cups supplied in the room with the Keurig. It was great having the small refrigerator - having my own sodas and oj right in the room was good. Did not partake in the breakfast - was in town visiting friends who I had breakfast with. The coffee was good - it was folgers. The maid staff were very nice and helpful if anything was needed for the room - soap, shampoo, tissues, more green tea k-cups. I enjoyed my stay and will return next time I am in Nashville. I chose to stay outside of town to save $. The hotel does have an airport shuttle and there is a shuttle service that will take you downtown. There is only 1 elevator and it is very slow - be prepared for a wait.

"Good place to stay with near the airport!"
349tommyj, 04 Mai 2022

Nice room with queensize beds. Clean and quiet. Breakfast is OK! Poolarea has a potential to be better but it`s OK! Reception was very helpful, thanks to Jaquelyn ! Restaurants is 10m walking away! I can truly rekommend this hotel.

"Best Western Plus Nashville Airport"
MikeAndLaurie64, 03 Mai 2022

The Best Western Plus Nashville Airport Hotel was definitely a bright spot on our long Nashville weekend! Our flight got cancelled and the airline was offering vouchers for this hotel. I was ready for disappointment but was so pleasantly surprised! The place was clean, modern and well kept, with a nice warm pool and very good buffet breakfast. The star of the stay was the hospitality extended to us by the staff, Jacquelyn in particular was so kind! After our flight got bumped later than expected, Jacquelyn offered us a later checkout and we relaxed in the lobby sipping coffee while we waited for our airport shuttle. I would definitely recommend this hotel and will not hesitate to stay again!

"David"
davidlJ6039BC, 25 Avril 2022

Thank you Autumn for great customer service! Very helpful, kind and easy to work with. Would recommend if staying near Nashville and need a quick ride to the airport. Really fun stay and easy way to end it!

"Great hotel near airport"
DievenTravel, 24 Avril 2022

Great spot near the airport! Great pool! Had our own little pool party. Staff was so helpful especially Autumn! For got a wine key and she helped me get my bottle open! Everyone was so friendly and helpful

"Nashville Stay"
964chelseyw, 24 Avril 2022

Very clean rooms with perfect service! About 15 minutes away from down town Nashville. Close to the airport and had a good bit of restaurants and bars within a mile of the hotel if you didn't want to get into the crowd. Autumn was a great help!

"Great stay"
stephb997, 24 Avril 2022

We stayed Friday - Sunday. The hotel was clean and well kept up. The gym was small but nice - I got a great workout in on the cable machine. Autumn at the front desk was super helpful. It took us only 15ish minutes to get into downtown Nashville depending on traffic. It's a great place to stay if you want to see Nashville but not be in the middle of all the crowds and traffic.

"Hotel can use some repairs."
8angieb, 22 Avril 2022

Hotel is tired and can use some upgrades. Check in and lobby were good. Staff were nice. The hotel has a nice warm indoor/outdoor pool (but the window dividing was sagging and needed repair). We had reserved a king bedroom which had a pecular dividing barrier between the sitting area and the bed area. This partition was a nuisance to walk around and divided the space unnecessarily. The sofa in the room was uncomfortably saggy. The lighting in the room had a bluish/grey hue and made the room and the bathroom very dim. Our bathroom sink was cracked. The hairdryer was horribly dirty with old hair in it.

"Thumbs up Nashville!"
U5305GUjimc, 18 Avril 2022

The overall experience was very good. We would return again if we go back to Nashville. The overall service was outstanding. The room was very clean and week maintained. The hotel has been updated. I rated this 4 stars because of the continental breakfast. The waffle maker didn't fully cook the waffle. The waffle was uncooked on the inside. It may have been the waffle mix being too thin. The turkey sausage was very dried out and the scrambled eggs were runny.

"VERY GOOD HOTEL"
scmichener, 12 Avril 2022

The hotel was very clean and the staff was very accommodating. Autumn from the front desk was very helpful when we were checking in and offered us some helpful suggestions. The hotel was exactly what we needed. The room was clean and the while we didn't need our room cleaned while we were there, we were easily able to get clean towels to swap out. The only down sides to the hotel is that they only have one elevator and it's very slow. The free breakfast was good with plenty of selections. The one minor complaint would be to add a second waffle maker. With a 2 minute cook time, there was often a line of people waiting to use it.

"Music City"
rebeccapT2648MP, 11 Avril 2022

I have been staying at the Best Western Plus Nashville Airport Hotel numerous times in the past three years. I would give this hotel the highest rating plus some because of how clean the rooms are, how nice and professional the employees are and the ease and fast check in and check out by front desk personnel. I especially want to mention that Autumn is the nicest check out person I have ever done business with. I have dealt with her several times and highly praise her and her job performance. The breakfast has a variety of foods and is very delicious. Looking to staying again in a couple of weeks.

"Best Breakfast Service- Nashville Best Western"
GoodTravelingTimes, 10 Avril 2022

This Best Western Plus has a real advantage over other motels. At this Best Western, Otilia is attending to all the guests breakfast needs. She works really hard cleaning tables and making sure food is prepared appropriately.

"Great stay"
Tobijo127, 08 Avril 2022

Ww stayed here before a trip. Loved the pool, it was heated and indoor/ outdoor. Had a grrat stay. Autumn was very knowledgeable and helped out with any questions we had. The room was clean and spacious.

"5 Star Service"
amycJ7814CF, 05 Avril 2022

Autumn was amazing! I called after the airlines instructed us to go to the hotel due to a canceled flight. She was very accommodating and was able to get us checked into a room first thing in the morning! She made sure we were taken care of. It really helped turn our stressful situation around.

"Early check in"
sabrinasM97, 03 Avril 2022

After my flight canceled I needed a hotel . Autumn was very helpful with getting me in earlier so I didn't have to sit in the airport all day. I definitely appreciate that kind of service. The hotel is clean and convenient with a hotel shuttle service.

"Great experience"
jaredp534, 03 Avril 2022

We had a great experience at the best western in Nashville. The breakfast was good and the staff were very kind and Autumn at the front desk was very helpful.overall we had a good experience and stay.

"Autumn rocks"
Connor D, 03 Avril 2022

The staff was extremely helpful after a stressful day of travel and Autumn went out of her way to accommodate us and our needs! The beds were clean and comfy very close to the air port and they even have a down town shuttle. There breakfast was great.

"Great experience!"
1shayleem, 03 Avril 2022

Autumn was great and helped us with keeping our bags while we were stuck in Nashville. All of the staff was very kind and helped make us less stressed through the craziness of our flight being missed.

"Autum"
28melinda, 01 Avril 2022

I have had a great stay ,the pool so lovely. I went for breakfast and first time I sat down to eat it just felt like home and everything was perfect. I will be back it's clean and I'm having a great stay.

"Our saving grace!"
122blairp, 31 Mars 2022

The whole staffed worked so speedy to help us out on what would be a very stressful morning. Not only did Autumn send the shuttle to come grab us but she was super friendly and very welcoming. The whole team here at the best western plus were lifesavers.

"Autumn"
949kirac, 31 Mars 2022

Autumn was the most friendly and heplfull front end staff ever. She quiclky arranged for the shuttle bus to pick us up at the airport. She alos arrganed for an early check in as well as offered to hold our bags until the room was ready. Really made the day after having mix up at the airport

"Great customer service"
brionnac135, 28 Mars 2022

There was a hiccup with miscommunication from their call center when I called about the shuttle picking us up from the airport after a late flight. Jacquelyn helped smooth over the situation. She was very friendly and helpful. Great customer service!

"One of the better places to stay."
francesaj0nes, 25 Mars 2022

This is my first time staying at the BW plus. I normally stay at another hotel in the area while traveling. I would definitely consider staying here again. Other than a few things I would recommend to others,

"My stay and check in"
neseyb, 22 Mars 2022

Had a pleasant check in. Autumn who works at the front desk was very welcoming and helpful. Pleasant person for customer service. I give her a 5 star rating because she was very helpful and friendly, I would stay here again simply because of the warming experience.

"Great hotel!"
C4512CGlindan, 22 Mars 2022

Thank you to Autumn for jumping in and accommodating a large group from our flight cancellation! Hotel was incredibly clean and comfortable. Friendly staff. Great breakfast. One mile from the airport and shuttle on the hour. They even have a shuttle into downtown! It's a great way to see Nashville! Will come again!

"Vacation"
H4981PVstacyw, 20 Mars 2022

Check in and all questions answered by the amazing front desk Autumn. She went above and beyond! She made our stay the best. I will recommend to ally friends and family.. Definitely will stay again!!!

"Accommodating and pleasant stay"
adamwL994VR, 20 Mars 2022

The beds and pillows were comfortable. The ac was efficient, perhaps too efficient. Breakfast was excellent as well with a plethora of high quality options. The staff was polite and helpful. Autumn in particular was a blessing.

"Great Place to Stay"
whynotnow777, 17 Mars 2022

We had a few self inflicted problems and Autumn came to our rescue! The staff is friendly and professional. The rooms are clean the the beds are comfortable and the towels are fluffy. Everyone treated us like we matter! The shuttle was very convenient and Willie was so much help to us! Thank you everyone!!

"Best western plus at Nashville airport"
Salsedo0193, 14 Mars 2022

My stay at this location was overwhelming great. Very clean rooms, good breakfast, and amazing staff. Front receptionist named Autumn was wonderful, made our stressed out situation a lot better by allowing us to book in early at last minute. She is very nice, sweet, and caring. Overall location, rooms, food, service, and staff was beyond great. I truly recommend it.

"2 day stay"
Tom C, 14 Mars 2022

The staff including the general manager were always available and visiting with guests. Very helpful when looking for tourist activities in Nashville. Clean and comfortable. The lady in charge of breakfast was friendly and served a very good breakfast with many options. The pool was a bit chilly.

"Nice hotel right outside of Nashville"
Cdt50, 12 Mars 2022

No negative things to say. Solid hotel. Autumn helped us check in early since we were coming all the way from Boston and things went perfectly. We hit a little bit of snowy weather so being able to check in right away with no problems was great.

"Spring break"
Jleduc416, 12 Mars 2022

Awesome room with awesome assistance from Autumn!! She was very friendly over the phone and even better in person. She was very helpful and gave us all details for fun stuff to do and Nashville!! Made it well worth the 16 hour drive haha

"Front desk staff"
sharoncE6623GM, 07 Mars 2022

Shout out to Autumn....front desk staff member. Super helpful and extremely pleasant. Second time we've stayed at a Best Western in Nashville. We will definitely come again. Mark & Sharon Chew New Jersey

"Amazing experience!"
CJGonzo99, 06 Mars 2022

I was greeted and serviced by Autumn! Super friendly, helpful, and professional! We NEED to see more people in this field like her! I'd give more stars if I could. I was checked in and given a room sooner than expected, and the overall experience of the hotel and room was top notch.

"Autumn was so helpful!!!"
F5781IXstephaniel, 05 Mars 2022

Nice hotel, clean rooms and excellent location! Free shuttle to abs from airport is a bonus!! Autumn was most helpful with early check-in and answering questions. Much appreciated!! Highly recommend!!

"Great Trip"
Katielp48, 03 Mars 2022

I very much enjoyed my stay here. Autumn checked me in and was very polite and friendly. She answered all of my questions. The room was clean and comfortable and the convenience center, ice machine, and vending go machines were great and easy to access! I would definitely recommend staying here if you are looking for somewhere in the area.

"Easy to find…friendly staff"
justforkickzohio, 01 Mars 2022

The staff was all very friendly during our stay helping when we asked. Breakfast was very good with lots of options each morning. We were able to use the breakfast room to meet as a group since we were there with our youth on a mission trip. Definitely would stay here again!

"Clean & Smells Nice"
Erica H, 26 Février 2022

Absolutely love this hotel. Surprisingly I booked the hotel across the street however mistakenly called Best Western Plus & Tatiyana on night shift convinced me to book a room at their facility. Let me tell you I'm very happy I did so. The vibe at night is very safe & homey. Night staff was more than welcoming & was very considerate of our very late checkin. Also an extremely nice full hot breakfast in the morning. Although they're a bit more expensive, weekend prices are definitely worth it .

"Clean rooms, comfortable beds, and helpful friendly staff!"
billyh640, 25 Février 2022

This is our favorite place to stay in Nashville while in town on business, and Autumn at the front desk is so friendly and helpful! The rooms have always been clean and beds are comfortable. The location is very convenient to the airport and a short Uber ride to downtown. Also there are several good restaurants within walking distance.

"Warm room and hot shower"
Karen_D680, 25 Février 2022

Th room was clean and the room temperature was good. The bed was comfortable. The only problem we had was the temperature in the shower. It ran hot and had to be adjusted multiple times. The front desk staff was nice and helpful. We would stay here again. It's a tub shower.

"No frills stay"
abbysmyth95, 21 Février 2022

The hotel was clean and offered everything we needed. Pool was warm. Breakfast was typical hotel food but good. Good distance from broadway and opry. The sounds from the planes might bother you if you're a light sleeper but we had no issues.

"A night in Nashville"
490pegb, 20 Février 2022

The room was comfortable and clean, and the beds were great! We appreciated Autumn's friendly welcome when we checked in, and Otilia's cheerful attitude as she served in the breakfast area. She let everyone know that she would help them however she could.

"Nice, clean, comfortable with great service"
Msfreemis, 19 Février 2022

The room was clean and comfortable. The location was super convenient, the hotel offered lots of perks, and Autumn at the front desk took good care of me. I can always count on Best Western for a pleasant stay.

"Great Hotel!"
jasonbV8142NT, 19 Février 2022

What an excellent hotel - and near our favorite Nashville-area restaurant! Our check in was fast, friendly, and efficient thanks to Autumn! :-) The room was great and the hotel looked like it had been recently updated.

"Great Service. Great Value."
CamelSpiderJackson, 17 Février 2022

I was pleased with the service from the hotel staff from the time I made the reservation until I arrived. The shuttle drive was professional, courteous, and an excellent driver in bad weather conditions. Autumn was very helpful on the phone, as well as in person. She was helpful and professional. Kudos to all of the staff.

"Clean room and nice staff!"
JesseJames_cc, 12 Février 2022

The room was cleaned! I was surprised stayed in a lot of 3 star hotels for a job. The stay was great an they even accommodate my late check in at 2:30am. By giving me a late checkout at 12. Very nice after driving 12 hours! Thanks night crew and Autumn!

"Very clean and great hotel"
K8373AYlisat, 10 Février 2022

Hotel was very clean, they had friendly staff (shout out to Autumn), and they had a nice breakfast. I would definitely stay here again!!!! We arrived very late and didn't get to stay long but would have liked to stay longer to enjoy the pool.

"Great Customer Service"
Sharee36, 06 Février 2022

Autumn and another lady behind the desk were Great! I had a very rough morning, and they were very friendly and accommodating. Autumn suggested a nice place to eat nearby. Autumn is an Asset to your Company, and it was a pleasure to stay at this hotel. Everyone was very nice, it was very clean, and enjoyed the pool. Thank you!

"Great Customer Service"
LucMoose75, 30 Janvier 2022

After leaving a hotel late in the night because it was not what it said it was online, we came across this hotel. We were immediately welcome with a smile. No questions asked. We received our room keys immediately. The rooms were very clean. Spacious. Even though it's close to the airport, it was very quiet. Peaceful. The breakfast was good. There was a variety of choices. Online it says check out is at noon, but when we called the front desk they said it was at 11. We did ask for 30 more minutes and they gave us until noon. Autumn is the one that was gracious enough to give us an extra hour to get ready to continue our trip. She also made my granddaughters day by giving her a treat. Thank you for a great experience!

"Visit"
jaslashea, 30 Janvier 2022

Autumn was great! we had a wonderful stay. rooms was very clean, not far from broadway! We will definitely be staying again! I forgot about the free breakfast but it smelled amazing when we was checking out

"Customer Service"
Inspiration778275, 28 Janvier 2022

We had the best customer service. The lady's name was Autumn. She was great with us. She was extremely nice! I recommend staying at this hotel if you come to Nashville. It is only 4 minutes from the airport. Very convenient.

"We are from Chattanooga. We stayed for New Years Eve and then came again 1/22 for a Preds Hockey game"
Trip568618, 23 Janvier 2022

This was a clean place to stay. Autumn has taken care of us both visits. She's helpful and easy to work with. She was able to help us with shuttles and early checkin. We can't wait to come back! We love that we can take a shuttle to and from downtown. Overall awesome experience

"5 stars"
Ashleyrita, 23 Janvier 2022

My friends and I planned a visit last minute to Tennessee, Autumn helped us as soon as we walked into the hotel with a warm greeting!! She made sure we had everything that we needed and still checked up on us the next day! We will be back!

"Best trip ever!"
katlynnl2022, 23 Janvier 2022

We chose best Western after having a horrible experience with a different hotel. Autumn was extremely friendly with us and made checkin smooth and easy. We will definitely be back Thank you autumn your the best

"Hotel Stay"
41paigeb, 22 Janvier 2022

Autumn at the front desk was great!!! She was efficient and got us situated quickly. Super friendly too!! She had everything set up and ready to go. She also welcomed us with a warming smile and a pleasant hello!

"Excellent service for travelers"
876autumnf, 08 Janvier 2022

We come to this hotel after our flight is cancelled due to snow. In the cold winter night, they told us that they have breakfast style dinner for free, which is a life saver considering that we have spent a long day at airport. My son had an online class that evening and cannot came to get food. They said it is totally fine to take the food to the room. Our next day flight is at 6 AM and the shuttle came before 4 AM. The staff are very friendly and helpful. Excellent service.

"Best Western Plus Nashville Airport Hotel"
B5759DUjoset, 07 Janvier 2022

The hotel you cam get for an excellent price, their shuttle service is continuous and a very good price, the hotel and the rooms are clean, they have good breakfast and super customer service, especially Carrie

"So Accommodating!"
N4863PQmargaret, 07 Janvier 2022

After 7 delays and 3 cancelled flights because of a snowstorm we realized we had to stay in Nashville. We needed an airport shuttle (for a 6am flight) and this hotel had one-booked! They picked us up within 10minutes of calling and it was a quick trip to the hotel. Quick check in into very clean, nice, updated, lovely rooms. We decided to order pizza after being in the airport all day, the front desk gave us several pamphlets for good delivery options (with coupons!). Unfortunately, every restauraunt that delivered was closed because of the storm, then we called every restauraunt we could walk to but those were also closed(even McDonalds). Frustrated we walked downstairs to grab a few things from the grab and go, but to our suprise the hotel staff opened up the wonderful continental breakfast for everyone because we all were in the same boat. It was wonderful, warm, filling and a very lovely accommodation for all of us stuck in Nashville. We even got to jump into the warm pool after supper to relax before heading to bed for an early flight.

"This will be our Go-To for traveling to airport!"
Tina W, 02 Janvier 2022

My son had a very late flight this week. I live about 2-1/2 hours away from the airport, so we decided to stay here overnight. I am thrilled with the stay. The staff at night and in the morning were excellent. I received free bottles of water since I was a member. Room was exceptionally quiet and clean. It was literally a 3 minute drive to the airport. Excellent, excellent, excellent. I will be back!

"Staff very helpful"
Karla G, 02 Janvier 2022

Very nice hotel.Beds we're soft and comfy,towels r good,very clean,inside pool nice,best is how helpful Autumn at front desk was.She was very helpful and did her best to accommodate me and she smiled while she did it.Very nice very helpful.

"Fun"
Tyler S, 01 Janvier 2022

The hotel was clean the pool was nice the front desk lady autumn was super nice. Breakfast was good. Bed was comfortable, hot chocolate was good. Elevators where Clean bathrooms where nice and clean shower was good. My room was clean also.!!

"Great Hotel"
bolden2734, 28 Décembre 2021

The hotel was clean and the decor was nice. There were a lot of breakfast options and the staff, including the airport shuttle driver, were awesome. I would highly recommend this hotel. You will not be disappointed!!

"Comfortable Nashville Stay"
Mackat26, 27 Décembre 2021

As we were coming and going along I-40 we stayed in this hotel twice. I am a regular BW Hotel patron and I have to say this is one of the best I have been to. Great location, friendly customer service, great holiday spirit, and updated rooms were clean and comfortable. Add to that the ability to order food and have it delivered directly to the room was an added plus. I highly recommend this hotel for those that want a comfortable and pleasant nights rest.

"Friendly Front Desk Service"
not2shabby05, 20 Décembre 2021

Upon our arrival we were greeted by our friendly shuttle bus driver. He brought us to the hotel and was knowledgeable. Kristen and her colleague were friendly and helpful. The hotel room was clean, comfortable and quite. We had a hot complimentary breakfast. We recommend stating here when in Nashville.

"Beautiful hotel!"
Tangi R, 15 Décembre 2021

Very nice property located near airport., very efficient staff…indoor pool and fitness center available. While heading out of town during a move, we decided to stay here in hopes of finding a nice place to stay with comfortable beds as we were tired. The beds were…AMAZING! Extremely comfortable. Hot breakfast served with ample choices .

"Great place!"
Basman3388, 07 Décembre 2021

Great room and staff. Super clean facility. Friendly staff. Autumn was super friendly at the front desk. Highly recommend this hotel. Breakfast was good for a continental breakfast, and was clean as well.

"Night before a morning flight"
davidsQ2978EA, 07 Décembre 2021

Room was very nice and bed was comfortable. New employees at front desk had a few issues taking a BW gift card for part of my stay, but worked hard to get it all resolved before I left. Nice shuttle to the airport. Common areas could use an updating, but that's the case for most hotels in the Covid times. Price was right versus the downtown hotel prices and just needed a bed and a ride to the airport in the AM.

"Friendly service and large clean room"
kimsinton, 05 Décembre 2021

All the front desk staff and cleaning staff where very friendly. The room was big and quiet and well cleaned. The cleaning staff and Autumn at the front desk where particularly friendly. Breakfast was included and was actually pretty good.

"Business travel"
Sightseer738731, 04 Décembre 2021

Hotel did well on check in and staff was friendly, only problem was no wakeup call when requested. Room was clean and very quiet for sleeping. Beds were very comfortable. Breakfast had avery good selection of items. Potatoes were a bit over seasoned but overall very good breakfast.

"Comfortable, reasonable and great breakfast"
Melody K, 04 Décembre 2021

I stay at this hotel about 8 times a year. The hotel is well maintained, and has a great breakfast. Staff is always friendly and accommodating. I am a single female traveling alone and I often return to my room late at night. I always feel safe here. Well lighted parking lot. Also, good selection of restaurants close by. Easy access to downtown and attractions. Autumn was very welcoming and friendly. She made me feel like the regular guest that I am.

"Autumn"
Meg1300, 03 Décembre 2021

Just wanted to say Thankyou to Autumn. She went out of her way to best serve us on our trip. She answered all of our questions and had nothing but an amazing attitude. She made our stay remember-able and amazing. I wish all hotels had an Autumn. Thankyou so much!!

"Autumn"
alyssaf650, 02 Décembre 2021

Autumn was absolutely amazing. She has a kind heart and is working hard. She gave me the best service and had the best attitude. It was definitely someone I would want to wake up to in the morning checking me out of a hotel. Such a bright personality.

"Dr."
395maggier, 02 Décembre 2021

Autumn was very kind and professional. She made you feel at home. The service was great and she was very kind. The evening staff was also kind and professional. I recommend this hotel and it is close to the airport

"Great Stay"
chiquitajones65, 18 Novembre 2021

Nice room. Great breakfast. Quiet area. My stay was great overall. I booked for 1 night and extended my stay for 2 extra nights. Rooms are clean and staff is very nice. Great hot breakfast and pool hr service.

"Fantastic!!!"
Michelle C, 12 Novembre 2021

New Hotel Super friendly staff very helpful when we asked about good places to dine. Hotel & room were immaculate. Everything is brand new. Breakfast was great Large selection to choose from. Room was spacious I will most definitely stay there again

"Friendly, clean and convenient"
Lwanker, 08 Novembre 2021

Our stay started with a friendly greeting from Carrie, the front desk clerk. She made us feel welcome and efficiently checked us in and recommended places to eat. The room was clean, large and had sitting space. The shuttle starts early and again had friendly and efficient service.

"Nice Room, Poor Amenities"
lorid678, 05 Novembre 2021

Office staff is not on the ball. We had to get another key to get into our room on the afternoon of our second day. On a scale of 1-10, I would rate their breakfast a 2. Waffles and tastless scrambled eggs, toasted bagels, and cold cereal. Our room was clean and we liked the firm foam mattress. The best part of our stay is that this Best Western was located close to the airport. Shuttle service was excellent.

"Kindness"
kevinformerguest, 04 Novembre 2021

Thank you so much BW for having Ms Tiffany Wigmaker on staff as breakfast attendant. After a turbulent business trip Tiffany was extremely easy to smile , very attentive and cordial. She not only blest my day with an amazing smile but she catered to all guest as if they were her family. Thank you so much for lending to a 5 star stay while there a few weeks ago. Sincerely, Kevin

"Exceptional Customer Service"
I7351AOka, 04 Novembre 2021

Tori Johnson is definitely the face of the Brand. She is very kind and helpful. The check in process was stress free. I highly recommend this hotel. Very convenient food and restaurants nearby, right by the airport with a shuttle service. Thank you Tori! You have my business.

"Highly Recommend"
Esther E, 29 Octobre 2021

This hotel is very close to Nashville Airport and has shuttle service available. Rooms are nice, a little small but neat and clean. Front desk clerk, Carrie, was very helpful in so many ways. Friendly and dedicated employee as was another lady that helped with Breakfast. Breakfast was good with choices of homemade waffles, eggs, bisquits and gravry, etc. Nice stay.

"Decent in a pinch"
archiphoto, 28 Octobre 2021

Older property that seems pretty well maintained. A little run down but the rooms are in great shape. Front desk is very talkative, but friendly. Very good location near airport and highway. Internet is serviceable, not terribly fast but not slow either. No microwave in the rooms, but there's one that can be used in the kitchen area. Would go in a pinch due to the price and cleanliness.

"Saved!"
karentimian, 27 Octobre 2021

Carrie at the front desk notified us that my husband had forgotten his insulin and Ipen in the room refrigerator. We had already returned the rental car and were at our gate at the airport with the flight leaving in 30 minutes. The shuttle driver was out so she drove her car to the airport and met me outside with his medication. Service beyond expectations! Lifesaver! The rooms were very nice, the food and bar offerings were great.

"Great stay & great customer service!"
CaitlinM1568, 27 Octobre 2021

We had a error occur with our check in/booking. When I arrived at the front desk the next AM, Carrie was already informed of the situation, and resolved the issue immediately with kindness and understanding. Thank you, Carrie!

"Excellent Front Desk"
kb1online, 24 Octobre 2021

Carrie at the front desk was excellent. It was our first time visiting the south and her hospitality and charm was one of the first experiences we had. I chose this location because it was close to everything we wanted to do in the 3 days we had there in Nashville. Broadway and the Honky Tonks and The Grand Ol Opry were on on list of must do's. On our second night my wife lost her phone and Carrie called Nashville PD to see if they could help. To us that was above the call of duty and we really appreciated it. In the end the person that had her phone gave it back to us. After traveling on to South Carolina our return flight home was our of Nashville so again we stayed at this location. Excellent room and friendly staff.

"Nice breakfast buffet & friendly people"
Jana S, 21 Octobre 2021

KK did a fabulous job running the breakfast buffet! So often since Covid began, hotel breakfasts have either been shut down or minimized to cold cereal and stale pastries but not the case here. This felt like pre-Covid, which was very refreshing. Plenty of hot breakfast choices served with smiles and laughs from KK :). The room was fine, about as expected at a hotel in this price range. Location was perfect for us passing through Nashville for a night.

"Great airport location, comfortable rooms and bed, terrible breakfast."
tonybL9568US, 21 Octobre 2021

This is a relatively new hotel, clean and staff were all very accomadating, helpful and seemed happy to be there. Checked into our room, right above the pool. The room smelled musty moldy and the toilet was plugged. We asked for a new room and were given one immediately, no hassle. The room was nice and clean and bed was very comfortable. Plenty of free parking. The breakfast is horrible. Eggs out of a carton, low grade sausages, coffee out of a machine. Just pass on the breakfast it has about a zero nutritional content unless you want to eat a mealy and wrinkeled apple.

"Great customer service"
carlmZ3943GA, 20 Octobre 2021

Carrie at the front is amazing! Very polite and accommodating. I came in very late from travel and I was worried I wouldn't be able to get a room but Carrie took great care of me. I travel a lot on business and rarely do I find the customer service to be at this level. Thank you!

"Take your bathing suit"
SharonE896, 20 Octobre 2021

The hotel was wonderful. Location was great with plenty of places to eat with in a mile. Free parking, great full breakfast, We did the shuttle to and from the hotel. They were on time, took care of our bags, great service. Carrie at the front desk went above and beyond to make our stay great. Thanks Carrie and Best Western. Enjoyed the hotel so much came back at the end of our trip. Checked in at 3pm with Carrie at the desk and got up the next morning to see her at the front desk ! Busy lady. The next time I will pack my swim suit, their indoor/outdoor pool looked so fun and inviting.

"Stay Here! Fabulous Property!"
Tera M, 18 Octobre 2021

This is a fabulous property. They are conveniently located to the airport without the airport noise. They have the friendliest personnel working at this hotel. We loved the gal running the breakfast. She was so helpful and engaging. The front desk staff makes you feel like you are welcomed and was very helpful. The rooms are big. The value is fabulous. Loved the pool. Just such a good experience here.

"Visiting friends"
Inspiration463220, 14 Octobre 2021

The hotel staff starting with Carrie and Sara the receptionist were friendly, helpful and cheerful. Great little breakfast with a very sweet young lady keeping everything supplied and spotless. Hotel and rooms were spotless. I would stay there again.

"Convenient to the airport"
peg503, 11 Octobre 2021

Had an early flight out of Nashville and spent the night at the Best Western. It was clean, comfortable, and convenient. The front desk staff was friendly and Carrie in the kitchen kept the buffet breakfast full and the dining room tidy. There is a free shuttle to and from the airport but it helps to sign up at the desk to ensure you get picked up at the time you need rather than wait for the shuttle to come around.

"Hotel"
sherrypP1299UE, 11 Octobre 2021

We were very happy with our stay at this hotel. It was very clean and had a great breakfast daily. They had daily maid service which none of the other hotels we stayed at in the area had during the Covid pandemic. The receptionist Carrie Watters was very helpful and friendly. I would definitely stay there again.

"Clean, comfortable hotel. Wouldn't hesitate to stay there again!"
Lenore S, 11 Octobre 2021

Our room was exceptionally clean and fresh! Extremely comfy beds. Fantastic complimentary breakfast every morning, waffles, scrambled eggs, sausage, gravy and biscuits, coffee, juice, yogurt, muffins....amazing! Carrie was fabulos to us! Too bad all hotels weren't like this one along with Carrie! Thank you for the wonderful hospitality.

"KK"
921nicholec, 11 Octobre 2021

Kk was very accommodating and friendly. She is a great person and cleared the table for us. She even asked my friends kids if they wanted anymore food and offered to get them a drink. She was always doing something and is a outstanding employee and person.

"Carrie"
E8685DPcarlosr, 08 Octobre 2021

The best customer service experience. Made me feel like I was at home. Very family friendly environment that I would love to come back for sure. I really recommend to all my family and friends to stay here. Love it

"AWESOME CUSTOMER SERVICE!!!"
S9909IGcherylp, 07 Octobre 2021

We stayed at the Best Western Plus Airport in Nashville and CARRIE at the front desk was AWESOME!!! She went above and beyond! In this day and age of little customer service, Carrie hit it out of the park with her helpfulness and friendliness! SARA was also so very helpful and friendly assisting us with ordering a cab/Uber to go downtown to an area where the shuttle didn't go. THANK YOU, LADIES!!!!

"Mr"
19bettyweger15, 07 Octobre 2021

During my check out I received extremely great care and attention to my needs.Carrie definitely went above and beyond 5***** I'm very happy that they went back too the normal breakfast menu. It was a very leisurely morning enjoying my coffee, pleasure service

"Best western for the win!!!"
J5128VVmichaels, 27 Septembre 2021

This was our first time in nashville and it did not disappoint! Our room was very spacious and the hospitality was amazing!! Huge thank you too Carrie for being so helpful to me and my girlfriend! We will definitely stay here again!

"Fantastic stay"
Donald C, 25 Septembre 2021

Great staff, very comfortable room and a delicious breakfast. Add the free airport shuttle and the shuttle to downtown for $10 per person round trip, you have a great experience. Can't wait to return!

"Review for the front Desk"
IE28, 25 Septembre 2021

We had such a wonderful time great hotel room was amazing service was incredible Carrie yes at the front Dess was amazing so welcome in and offered her help always thank you will see you guys when we get back

"Excellent service, great breakfast!"
Willard1980, 25 Septembre 2021

The beds are comfortable and rooms were clean (we had a large group traveling together and everyone had a good room.) The award for excellence goes to KK and Carrie. They are a fantastic team, saw to all of our needs, and were wonderfully friendly and attentive. We sure hope everyone in Nashville is as friendly as they are! Thanks for making the start of our big family vacation great! Will definitely stay here again when in Nashville!

"Best Western Plus Nashville Airport location review"
eestwick, 25 Septembre 2021

A wonderful place to stay beautiful rooms we had the king bed suite amazingly comfortable the breakfast is awesome great selection and KK keep everyone. Full and the place clean Carrie does a great job at the front desk amazingly knowledgeable about the area and of course the leaders of it all Karen and Dan are amazing well experienced love this place and let me not leave out housekeeping they did an amazing job and love the pool it's an indoor outdoor wonderfully kept pool I'll be back as the famous words are said

"Carrie was amazing"
MazenAziz, 23 Septembre 2021

We are a flight crew that come in regularly. Timing is very important to us due to test requirements. Every time we come in, Carrie at the reception has been nothing but professional, quick, efficient and super nice. Hotel is great and clean and with carries smile and warm welcoming every time, makes the experience even better

"So so, and unfortunately, no no"
margot426, 22 Septembre 2021

If you are looking for a basic room, this hotel will suffice. This is a no-frills hotel. It was clean. I felt that the bed and the restroom were clean. On the negative side, there was no microwave in my room, which I needed. Also, I couldn't sleep most of the night because of the loud drumming sound hitting the vent in the restroom from the rain, somehow. They really need to fix that. Also, I missed my nightly news that I really wanted to see because the batteries in the remote were effectively dead. I couldn't pull up the channel guide until the next morning when I was 6 inches from the TV and realized that I just needed to be that close to get the guide to show up. Disappointed.

"Carrie is a five star employee."
60judyv, 22 Septembre 2021

Carrie greeted us by name upon our arrival at 1:30 AM. Got us checked in promptly. When we had a question she answered it immediately. She gave us suggestions that only made our trip better. Carrie is hard working and knowledgeable. She is a Five star employee. Thanks Carrie!

"Carrie was great and very helpfull and very friendly."
931twylam, 22 Septembre 2021

Everything was great. The staff was very friendly and helpful The rooms were very clean. I will stay there next year when I make my next trip. I will recommend Best Western Plus to all my friends and family. Carrie was the best!

"Conference"
X4449BHrobbiec, 22 Septembre 2021

Upon our arrival we were greeted with a smile.. Customer service was excellent from Ms. Carrie. We enjoyed our stay and all of its amenities. We will most definitely visit again in the very near future.

"Southern Hospitality At Its Finest"
Tourist149413, 17 Septembre 2021

The entire hotel was clean and the staff kind and friendly. Carrie was courteous and helpful. I liked where the hotel was located because it was right down the street from the airport and interstates. It was not far from major attractions in the area. I found shopping centers and malls located within 15 minutes of the hotel. I would surely stay at Best Western Plus the next time that I visit Nashville, Tennessee.

"Girls Get away"
sscindy, 15 Septembre 2021

Had an awesome time in Nashville, stayed at Best Western Plus by the airport. Highly recommend.. Carrie at the desk was great, very helpful in getting us advises an directions around town.. Would stay again next time in Tennessee!

"Excellent Hotel near Airport"
IndyLiz2013, 13 Septembre 2021

I stayed four nights over Labor Day weekend at this hotel while visiting my adult grand children who live in Nashville. The hotel location was very convenient to their apartment , it was clean, quiet, comfortable and service was excellent. The complimentary breakfast was quite satisfying. I have stayed here previously and plan to stay again the next time I visit them. I could not have asked for a better hotel experience...

"My stay at Best Western Plus Nashville!"
CindyC946, 10 Septembre 2021

Spent a few days at Best Western Plus Nashville Airport, The entire stay was nice. Carrie at the front desk was very helpful! Very informative. Little mishap with the A/C but not any fault of the staff. Will def be back time next time I come to Visit Nashville!!!

"Great stay"
Savy49A, 09 Septembre 2021

This place was really nice-somewhat pricey but other than that we had a great stay. Pool was great and so was the breakfast. Mariama in the breakfast room was very friendly and helpful. Businesses need more people like her.

"Vacation Stay"
elifJ7908JQ, 07 Septembre 2021

The ladies at the front desk were very helpful and kind. I enjoyed my stay thoroughly. Room cleaning came every morning at the same time. The beds were comfortable and the pool was large but only deepened to four and a half feet.

"Mini vacation"
kimberlywB1906NX, 06 Septembre 2021

The staff was very friendly and Carrie was the best. The free breakfast was great the rooms were very clean and the pool area was awesome my kids loved it. It made our trip more memorable and made our trip great

"Best place to stay in Nashville!!!"
Tour29164586601, 05 Septembre 2021

Excellent customer service!! Ms. Carrie was awesome! I had flowers and wine delivered for our anniversary. Ms. Carrie took the delivery to our room and set the AC for us. 100 star service! The breakfast was amazing as well! Hot, fresh and plenty of it!

"Happy front desk people."
Dawna w, 04 Septembre 2021

The front desk people were very friendly and accommodating. The beds were good and same with location. Some issues were with the televisions and house phone. Good breakfast. It is close to some restsurants which is good, Shoneys across the street.

"Awesome front desk attendant"
721denetraa, 02 Septembre 2021

Carrie went above and beyond to make sure me and my mom had everything we needed. Even came back up to are room to make sure everything was ok! We will definitely come back here when we visit the family.

"Excellent Customer Service"
melbrad2021, 02 Septembre 2021

I would just like to say how much we're really enjoying our stay. Carrie your host was exceptional at attending to our needs to help make our stay enjoyable. She informed us of all your wonderful amenities and there times of service. We will most definitely be back and pray Carrie is there to greet us!

"Excellent breakfast bar service"
nancykE5796SI, 21 Août 2021

We were so impressed with the service and care from the breakfast bar attendant, Mariama. She was so welcoming and kind and did a tip notch job of keeping the bar stocked and clean. She also cleared our tables for us, and treated us like royalty. BW is lucky to have her!!

"Comfortable, clean and affordable"
B9837DAnicoleb, 21 Août 2021

We needed to book an extra night at a hotel. This hotel was comfortable, clean and affordable! The staff, especially Marianna, was very attentive and helpful. The shuttle from the airport was a great convenience.

"Great Service"
chrissya468, 21 Août 2021

Great service. Marianna was so helpful and welcoming during breakfast hour! Also presented a clean breakfast bar for guests to enjoy. Overall, I would recommend if you need a quick and relaxing stay! :)

"What a pleasure"
sndyjb, 19 Août 2021

We were pleasantly surprised at how great this hotel was. From the location to the rooms to the free breakfast, it was nearly perfect. Marianna kept the breakfast bar stocked and fresh. Waffle maker (really good!), biscuits and gravy, bagels with a toaster that actually toasted, cereal, yogurt , 2 kinds of sausage and eggs (scrambled and hard boiled)-a real spread! We were going to try somewhere in town but this was so good that we ate here again.

"Nice, clean stay"
Jiwei S, 16 Août 2021

I stayed for 1 night after a cancelled flight. Clean room and bathroom, no issues at all. Only small thing was no airport shuttle after 11PM until 4AM, which some of the other hotels had. Otherwise, had a comfortable stay with fast wifi. Keke prepared an excellent breakfast and opened at 6AM on the dot.

"Great stay"
MicheleJ39, 15 Août 2021

We chose this hotel based on TripAdvisor reviews. I must say, the lovely breakfast hostess lived up to the hype! I am also not used to getting housekeeping service on a stay overs these days, but the sweet lady on our floor came by and insisted on swapping our towels out and leaving fresh amenities. Great, convenient stay.

"Great value and friendly hostess!"
Mattheweray, 09 Août 2021

I stayed in this hotel 3 nights for a conference. Rooms were clean, housekeeping was detailed, and breakfast was a nice full buffet (thanks for bringing it back!). Bacon was the best hotel bacon I've ever had. Mariami was our hostess at breakfast and she was friendly and helpful! I would stay here again.

"Great Service"
Munchi_Hanza, 09 Août 2021

The hotel had great service and rooms! Mariama, the breakfast attendant, was friendly, very helpful, and made sure we had a great breakfast!!! Overall, we didn't have a problem staying at this hotel!!

"Clean Rooms, Great Service and Awesome Breakfast!"
JazzEJay5, 07 Août 2021

The rooms were beyond expectations. The executive suite actually has two tvs! The continental breakfast was also great. Mariama from the kitchen greeted us warmly and checked on us throughout breakfast as well! Altogether, awesome staff!

"Smelly and Outdated"
Lorroth1, 02 Août 2021

The ONLY reason we chose this hotel was the proximity of the airport. Should we ever travel to Nashville Airport we will NEVER stay in this hotel again. Our room smelled like a combo of sweat and dirt. There was about a foot long rip/tear/hole in the carpet as you walked in. The staff looks VERY unprofessional wearing Rugrats Hoodie and casual summer dresses. There was nothing to show they were actual employees (no name tags, no uniforms, NOTHING professional) I couldn't wait to check out of the hotel...it was nasty

"Full breakfast"
Tory M, 02 Août 2021

Mariama, the weekend breakfast hostess was amazing. She was very attentive and knowledgeable about surrounding attractions. She took great pride in her work and it shows. She is a treasure that deserves a raise!

"Perfect for a family"
ElusiveDream_524, 29 Juillet 2021

Great place for families. Pool area is very nice and unique. Inside and outside pool all in one. Nice breakfast. Comfortable beds, rooms were nice and clean. Coffee available in the lobby. Quick trip to get into Nashville. Plenty of restaurants nearby. We really enjoyed our stay.

"Beyond expectations"
jdpapabear52, 28 Juillet 2021

From the front desk clerk to the people who cleaned the rooms…everyone was courteous and professional…went out of there way to make sure we were comfortable. Always asking if there was anything else they could do for us…

"Awesome Stay!!!!"
LindaC5469, 27 Juillet 2021

We stated two nights at the Best Western Plus near the airport in Nashville! Wow! The room was super clean, beds were soft and cozy, and the hot breakfast buffet was incredible!! What a selection!! You can make your own waffles, have scrambled eggs, sausage, muffins, toast, bagels, yogurt, cereal, potatoes, fresh fruit, and more! A huge thank you to KK for the exceptional breakfast, and first class service!! We will definitely stay here next time we visit Nashville!!

"My First Time Here...."
eddielP2733JX, 27 Juillet 2021

During the time I spoke with the lady in reservations, I inquired about a microwave and refrigerator being in the room. She assured me that both were in the room. Upon my arrival at check-in the front desk personnel was friendly. I got to my room and found out there was not a microwave as I had been told initially. I called the front desk and spoke with a young lady that said I am not sure why reservations told that, but the suites have both (microwave and refrigerator) in them. However, she was willing to upgrade me but I was pretty tired from my drive and being in traffic, I opted not to relocate to another room. Then when I picked up the remote to turn the television on I noticed that there was no battery cover. So I called the front desk once more because I did not want to get charged for a damaged remote. Once again the lady at the front desk was very kind about the matter and asked if the remote worked. I replied, yes! She stated that she would put a note in the system about the remote so other employees would know upon my checking out and I would be able to get my incidental fee of $100. back. There is only one elevator and it is very slow. I noticed on the last day of my stay more people were using the stairs. The grounds are well maintained and the hotel is pretty clean. Not sure if I will be staying at this hotel again during my next visit to Nashville. The breakfast area was kept clean and K.K. and the other lady were very pleasant, kind, courteous and helpful in getting guests items we needed or pointing us in the direction of various breakfast items. So I applaud the breakfast team. Enjoyed having a hot breakfast and so did my one year old grandson who I got chance to spend time with during my visit.

"Tedra (Loving Spirit)"
Anthony P, 17 Juillet 2021

My son is a talker! Even at 5:45 am she took the time to hear him ramble. That is service and dedication for all members of our family even at those hours of the day...lol. Tedra also took the time to chase us down food before 6 so we could catch an early shuttle for our flight...Exceptional service!

"Nashville Trip"
tylerg908, 16 Juillet 2021

As we were coming through Nashville for the day we decided to stay here at the Best Western near the Airport. Check-in was painless, however, we did get charged an additional $40 for early check-in (We had 2 rooms booked under the same individual, same card, same price, etc). The staff was training someone new during check-in which was completely fine and explained that it would be a $20 fee per room for early check-in, which we accepted. It wasn't a deal breaker but it's certainly something that I wanted to make others aware of. The rooms were clean, hotel was clean, breakfast was awesome (thanks for being awesome as well, K.K.), and you're near plenty of restaurants and stores. The pool had a very green tint to it and the elevator pretty slow moving. We would stay here again.

"Highly Recommend!"
429tawneyd, 10 Juillet 2021

We had a large group of 20 people and the hotel staff accommodated us wonderfully! They were able to get us rooms together, we loved that! The hotel staff is amazing! Mariama in house keeping was the best!!! Thank you to everyone!

"Hotel was nice but beware of vehicle break ins"
B3860TNjamier, 06 Juillet 2021

I hate to give this hotel a bad review because honestly the hotel itself was clean and I can't complain about our room. They had vehicle break ins in the parking lot and besides calling the police there was no help or resolve from the hotel. Parking lot security is definitely and issue and seems like something should be done by the hotel to improve this. Very sad to pay $400 for a 2 night hotel stay and then turn around and pay $400 out of pocket to fix vehicle damage. Please be aware of this potential of vehicle break ins before you stay.

"Nashville visit"
Dagmawi Tilahun B, 06 Juillet 2021

She is wonderful! Tedra is Very helpful & professional! I had a late check in and was having some problems with checking in overnight and she put my mind at ease and handled everything professionally. My stay was great and i will be returning.

"Vehicles WILL get broken into!!!"
403karleem, 05 Juillet 2021

Overall the hotel was alright. The reason I am giving it 1 star is because the staff needs to be more alert on what is going on outside in the parking lot at night. My brand new truck was broken into, along with SEVERAL others!! Truck is ALWAYS locked at ALL times and the thief's busted the passenger rear door window(side where my 4 year old sits!!). Thankfully I am smart and take the valuables out.. If it wasn't for a friend who was outside in the daylight and saw it, the cops would have left and not even notify me!!! The cops in this town is a JOKE. According to a cop, supposedly my truck was the “only one on camera”. This area in town needs more cops patrolling, especially at night! The hotel staff didn't have a care in the world and didn't help me or the others. When things like this happens on there property the hotel needs to be held responsible, especially when they can be watching the camera to see who comes in and out. I will be ESCALATING the incident to get my money back for what I've lost!!

"Very accommodating"
OnAir368720, 29 Juin 2021

The T.V. didn't work in our regular room so the hotel clerk gave us a King Luxury suite. She was very nice and accommodating . Mariama in the Breakfast room was very nice and helpful. Our room was very nice and clean the bed slept very well and comfortable. I would stay again. Easy and quick to down town.

"Very Clean and Nice Layout!"
triviniah, 28 Juin 2021

Very clean, free breakfast, about 15 minutes from Downtown which is great for family trips. Downtown a little noisy so I appreciate not being too close. Friendly staff, rooms cleaned daily, free coffee in lobby 24/7. spacious rooms, has fridge, would have appreciated a microwave but its not a deal breaker.

"Great breakfast"
go4more, 27 Juin 2021

Finally!! A Post covid breakfast that is worthwhile! Sure appreciated the warm smiles and friendly attitude of Mariama and helpfulness of Jenny at the front desk. Warm southern hospitality appreciated!

"Great stay at a resonsable price!"
P8619ZBcrystalw, 23 Juin 2021

The stay was fantastic. The room was clean and breakfast on Sunday morning was outstanding thanks to Mariama! We came to town for a race south of town and wanted to take in the Opry. the location was center of our two destinations which worked perfectly.

"Ups and Downs"
cassiep954, 20 Juin 2021

Stayed here for 3 nights. Check in took way longer than hotels I've stayed at previously but it sounded like they were having computer issues. The first night, we went out to dinner, came back to the room and got ready for bed and the toilet would not flush. It wasn't clogged but the actual handle was broken. Called the front desk, the lady was very nice and came up to our room. She said maintenance couldn't take a look until the morning, and before I could say anything, she offered to move us to a new room, which was an upgrade (the king suite) from our normal king size room. It was annoying to have to move but the new room was much nicer. The new room had a couch and tv area as well as a microwave, which the basic room does not have. The air conditioning unit right next to the bed had a very annoying high pitched squeaking sound all night. The hotel elevator was very slow and scary at times. Enjoyed the indoor pool and breakfast was amazing! The lady working on the weekend breakfast (Makima) definitely took pride in her work and was lovely. Hotel seemed in a quiet, safe area with restaurants nearby- loved the Shoney's! It was only a $12 Uber ride to get to Broadway downtown. Overall, the hotel was very clean but seemed a little outdated in certain spaces. I'm not so sure I would stay here again, but might consider it if the price was right. I got a good deal from a 3rd party website and I know I wouldn't pay the full price the hotel normally charges to stay there again.

"Good rooms, great staff"
D8196LHwendym, 20 Juin 2021

The room was good, the hotel overall is very clean, and the breakfast was Excellent! Specifically the service at breakfast each morning by Mariama. She was a delight, very friendly and kept the food full and hot. Also all tables and area was kept very clean.

"Mariarna - A friendly face on vacation!"
91maegand, 20 Juin 2021

We stayed here the night before our flight and it was great! Just far enough from downtown, we had a great night sleep in a clean room! You can't beat the location to the airport but what was truly fantastic was Mariarna! She is the cook and was the friendliest lady we had encountered our whole trip. Just wanted to leave her a shout out because she really made our day!

"Great Place to Stay"
JWPET, 20 Juin 2021

Clean hotel! Indoor/outdoor pool!! Updated and nice cold a/c! Breakfast was one of the best. Many choices! Clean, always filled and Mariama who runs breakfast is so pleasant! Beautiful smile and hospitality waiting for us each morning!! Great work Mariama!! This hotel gets five stars from us!! We will definitely stay here again when going to Nashville!!

"Solid Bet At BNA"
majellin, 17 Juin 2021

This property was clean and very quiet despite being very close to the airport. The staff were all friendly and personable and my room preferences were easily accommodated. There's a good number of eating options very close by (fast food mostly) and I saved the airport car rental fees by going through the off-airport Enterprise location which is within walking distance. I used the hotel shuttle to get picked up from BNA and walked to the car rental office the next morning, saving a lot of money. Very good experience at this Best Western location!

"Great Experience"
HappyTrails4life, 17 Juin 2021

Very good experience. All staff were friendly especially Jayne who served breakfast. Very quiet in the rooms even with a baby next door. Front desk staff were very helpful! Close to airport but not much airline noise. Plenty of restaurants close. Easy drive to music city hall and other attractions. We would definitely book here again.

"Excellent Service"
83Honey, 17 Juin 2021

The hotel was clean, the staff was very friendly and the breakfast great. Jayne had such a beautiful personality while keeping the breakfast area stocked and cleaned. Carrie, the receptionist was also sweet and helpful.

"Excellent Service"
Victory2008, 17 Juin 2021

The hotel was extremely clean and the service was 5 star..... they had free breakfast and the staff was awesome but there was a lady by the name of Jayne who ran the breakfast department and she was amazing bubbly and full of energy::... she checked on the guest with so much compassion and seemed to love her job... and also there was a guy named willlie who ran the shuttle and his personality was above expectation.... I will visit this hotel every time I visit Nashville ... thanks for the GREAT SERVICE

"Post Covid REAL BREAKFAST!"
These6Texans, 13 Juin 2021

The hotel was welcoming and everything is exceptionally clean. Comfy beds!! They have a FULL BREAKFAST again. The sweet breakfast host, Mariama, kept the food stocked and the area clean. They had some of the best bacon I've ever had at a hotel! Thanks for bringing the full breakfast back. The only downside was that the airport shuttle we were depending on stopped running at 11, and our plane was delayed until 11:20! So, we had to Lyft to the hotel, which mean another $20 out of our pockets.

"Good Service"
V2911FOchelseas, 11 Juin 2021

Our stay has been good. The front desk has been helpful and the Breakfast was great. The breakfast attendant was very attentive and nice. Her name is Mariama. We will definitely come back to this hotel if we are in Nashville again. Good work and thank you for making our stay pleasant.

"Hospitality was horrible"
Lethajo, 08 Juin 2021

I always choose to stay in Best Westerns. But I will never stay in Nashville again. Cheryl was beyond rude when I went to check in. She acted like I was interrupting her time. There aren't any microwaves in the room and I thought that was pretty standard. The hotel was very nice but the service makes it horrible. If you want clean and pretty with bad service I suggest staying here.

"Nice stay"
944laurak, 04 Juin 2021

Comfy beds, clean room, awesome breakfast just named Mariana. First hotel hot breakfast I've had in a long time! Less than 5 minutes from the airport without getting on the highway. I will stay again.

"Great place to stay close to airport"
AJCMT, 26 Mai 2021

Clean room, two open swimming pools, rides to and from Airport saved me for my early morning flight. Even though I had to catch a flight before the breakfast was open, we were still able to grab some breakfast to-go items and coffee. The drivers were very kind, funny and respectful. We were in great hands there.

"Best Breakfast!"
Roving61406916514, 23 Mai 2021

The hotel was very clean, staff very polite and helpful. They have an indoor pool which is nice for rainy or chilly days. The Breakfast was awesome, lots of variety and it tasted great too. Their Chef is best. Chef Mariama we thank you!!!!!!!!

"Great place to stay"
hill5219, 21 Mai 2021

Had a great stay. We stayed here prior to flying out of Nashville airport and we used the park and fly option. It worked out great would highly recommend utilizing this feature. It is $10 per day and they drop you off and pick you up at the airport.

"Breakfast was good and the hotel was clean."
RA0683, 19 Mai 2021

They serve a great hot breakfast with a lot of choices and variety. The area was also very clean. The hotel, itself and the room we stayed in were also tidy and clean. The breakfast manger, Mariana is a super nice lady and was extremely attentive. I also have to say the bacon served there for breakfast was amazing - thin and crispy and not greasy at all.

"Seeing Nashville"
erwinpresley, 15 Mai 2021

Hotel was clean good place to stay, food and stores close by near the airport. Bed was comfortable bathrooms clean I would stay here again. Staff very good check in and out with no issue. All in all I would stay here again.

"Clean & budget Friendly"
69tinah, 29 Mars 2021

Hotel was clean, staff were all very friendly. It was the first weekend for the hot buffet since the pandemic has started and the cook did a great job. It is about 15 minutes from downtown so not too bad.

"Not as great as we hoped"
williesarah, 14 Mars 2021

The room was clean and the staff were friendly and helpful. Sadly the pool was closed for maintenance and the grab and go breakfast had very few options - yogurts, nutribars, juice, coffee and fruit. We had to resort to getting curbside from the IHOP about 10 minutes away.

"Clean and super comfortable"
Jen S, 04 Février 2021

Rooms are clean and comfortable. That's all I want from a short stay and even from a long one. We did not get to have breakfast because we weren't told the times but its okay. The front desk receptionist was not wearing a mask. I get it, its not a law. Still it always gives me a sense of safety when I see the staff wearing a mask. All in all it was good stay.

"Better than expected"
ladydrago2007, 03 Février 2021

Very nice managers, very clean rooms and felt safe here, would recommend for anyone needing a clean safe place moderately priced. Staff was very nice for the exception of one older lady who worked nights

"Great hotel to stay at"
324anne2019, 29 Janvier 2021

Speedy check in and check out. Rooms very spacious, bed was comfortable, could get coffee anytime and always seemed fresh. Hotel looked and smelled very clean. I liked there was an indoor pool but wished had a microwave. (when you have food delivered alot of the time comes cold)

"Excellent stay"
sunandfun31, 08 Janvier 2021

This was a very nice updated hotel. We came here for a quick two night New Year's Eve getaway. The rooms were spacious and clean. The kids enjoyed the pool which was highly chlorinated. COVID precautions were taken and most guests were respectful of each other by maintaining distance as well as taking turns and letting one family use the elevator at a time. The breakfast set up looks to be very nice during non-pandemic times but only packaged pastries and yogurt was available this time. Shoney's is right down the street so that met our need. The location is great, very close to the airport and only a short drive up to Opryland. We used to go to Nashville at least once a year but over the last decade, Nashville has become a hot spot and hotel rates have gone way up. We got a great rate and used this opportunity to come back and visit. We hope to come back post pandemic and check out the things we couldn't do this time around.

"Outstanding"
U6702DSmikep, 03 Janvier 2021

I spent the night at this hotel and it was very clean, easy check in and exceptional service. The young lady named Ritu at the front desk went way above and beyond to make sure guests had what they need and gave outstanding service, and answered any questions I had. Awesome

"Great hotel!"
alexrae142020, 08 Décembre 2020

My friend and I came for a quick weekend getaway and we chose this hotel because of the price, it was very affordable especially for being so close to downtown (about 10-15 mins). It's right next the airport, there's a couple food places and convenience stores around. The hotel was very clean and nice, we were very pleased with our stay. Employees were friendly, check in/check out was quick. We had no issues at all during our stay. Parking was easy, we left our car there and took an Uber downtown each day. Due to COVID, they did not have any breakfast (which doesn't matter to me) but they did give you a discount to the Shoney's down the street which was a good option. We will be staying here again when we come back!

"Work Trip"
tcrowe2020, 30 Septembre 2020

overall good experience rooms were clean and neat. Staff was friendly and knowledgeable. My only negative issue was, and it was not the fault of the hotel was that the breakfast bar was closed due to Covid 19. Again not their fault.

"Incredibly comfortable and clean room!"
LarryMorgan740, 26 Septembre 2020

The room was incredibly comfortable and spacious. Very clean and quiet. Host was professional and business-like. Very close to Nashville sites and locales. Conveniently located. I loved the bed, firm and comfortable. May I recommend adding king size pillows for a king size bed? Other than that I would stay here again!

"Over night traveling. "
cmanis01, 25 Septembre 2020

The property was easy to find and 5 mins from airport. Check in was quick amd staff great. Two queen bed room was nice, beds comfortable, Keurig for coffee and tea. Only complaint was mold in shower that was easily removed. Things like this make me wonder what I didn't notice that wasn't cleaned.

"Nice Hotel"
N6820IQrobb, 06 Août 2020

We stay here 1 time a year on way to Florida. Rooms are very spacious and clean. Beds are comfortable. Lots of dining options in the area. Staff is always very friendly and helpful. Will continue to stay at this hotel! A very nice Best Western Plus. The one in Rockridge that we stayed in on way home was terrible! Will drive the 2 hours next year to stay here on way home also

"Pretty good considering COVID rules."
gturay, 02 Août 2020

We stayed here on our way to Wisconsin from Florida and were satisfied with the cleanliness and sanitization of the property. The air handling system is typical of a mid priced hotel. The thermostat was the controls of the unit which is under the window of the room. A bit noisier than a higher priced room such as Hilton or embassy. The shower had plenty of hot water and the towels were large and fluffy. Wash sink was outsid of the tub and toilet which was convenient. The grab and go breakfast was somewhat inadequate, but COVID messes up a lot of travel benefits. We had to stop at a restaurant down the road to have a full food choice. The property was kept up nice and checking in gal was masked and pleasant

"Poor service"
lizsanders2020, 10 Juillet 2020

There was a bunch of people drinking in the pool area and smoking, where my kids were trying to swim. So we left the pool to go upstairs to put the kids in the shower to clean off, there was no cold water so we had to get them out. They had to breakfast options breakfast bars there was three total breakfast claws there was two. Just terrible service service

"Clean, quiet, and courteous. "
truthin, 07 Juillet 2020

Stayed for one night and I needed to use the business conference room the morning of checkout to meet with a client. No problem! Close to the airport but a block off the busy roadway of Donelson so it was nice and quiet. Nice stay!

"Dirty Room"
mlfranklin1, 02 Juillet 2020

We traveled for a one night stay. The check in was average. The room was terrible with dirty floors and a dirty bed. The room had an odor and the bathroom fan was noisy. The bed was hard and we started to check out but it was late. We would not recommend this hotel to anyone.

"Excellent Stay! Sweetest lady working breakfast"
amosier, 25 Mai 2020

The staff was so friendly! I was especially blessed by the lady working during breakfast. Here name was Mariama and she was so kind and helpful. She always asked me how my night was and treated me with such love. I will definitely stay here again. It was a delight.

"Clean and best food anywhere!"
Z4183GKmatthewt, 26 Avril 2020

This hotel is excellent. The rooms were spotless and the food was amazing. Mariana was especially friendly in the mornings! We went for runs around the hotel every morning and felt very safe. Convenient to everything.

"Great trip"
Sandy C, 15 Mars 2020

Hotel was clean. Staff was friendly. Breakfast lady Mariama was very nice, kept the area clean, never rushed us, was very polite. The beds were a little high for this short person. We never made it to the pool though.

"Staff was great!"
3Zsmama, 08 Mars 2020

This hotel had everything we needed for our quick one night stay during travels. The kids loved the pool, rooms were clean, and staff was nice. We loved Mariama in the breakfast area. We even joked about taking her on to our Mountain trio with us! A kind smile goes a long way and she was fantastic.

"Hotel like home"
538earlm, 06 Mars 2020

Ana and her team are great and I look forward to staying at this location. Everyone there is always pleasant and very helpful. Gabby at front desk check in is always very pleasant and cheerful. I look forward to my next visit there.

"Practical, clean and new!"
Anaferreiratristao, 04 Mars 2020

The hotel is very near to the airport. The shuttle service was pretty good! Good breakfast and such a nice reception in the morning from Mariama!!! Loved it! The price is good, the hotel is very new. I recommend it!

"Great overnight stay"
DeborahAnneW, 03 Mars 2020

We were flying into Nashville and then driving to Alabama to see our sons compete in track, so this was just a one night stop over. We typically always stay at another hotel chain, but decided to give this hotel a try, based on price and good reviews. We were not disappointed and we will definitely be considering Best Western properties for our future travels.

"Very convenient to airport"
lovetotravel649, 03 Mars 2020

I had to shuttle to the airport at 4:00am so I was hopeful that the shuttle would be there for me. It was! My hotel room was quiet and clean. The shuttle driver was very friendly. The staff at the hotel for check in and check out were very pleasant and informative regarding places to eat dinner, etc.

"Nice stay"
AnnaSmith1012, 29 Février 2020

Rooms are clean and breakfast is good. Breakfast is more than just pastries and includes waffles, biscuits, eggs, and more. Mariana in the breakfast area was very friendly and kind. We will definitely stay at this hotel when we come back to Nashville.

"Great visit"
amychristinel, 28 Février 2020

Our stay was great! We actually moved from another hotel to this one and we're so glad we did. Mariama was our breakfast hostess and she is amazing! She is warm, helpful and does a great job! You won't be disappointed.

"Great hotel near airport"
Arkansas72404, 25 Février 2020

We stayed here for a few nights when a couple of our kids had meetings in Nashville. It is only 5 minutes from the airport, and near quite a few nice restaurants. Thoroughly enjoyed our stay. There is an indoor pool, and the breakfast was quite good. Mariama was really sweet as our breakfast hostess--very attentive and friendly. The rooms are quiet and comfortable. Overall, we would most definitely stay here again.

"Great stay!"
merandah2018, 23 Février 2020

Staying here this week has been great. Clean room, friendly staff, good location. Best part has been seeing Mariama each morning at breakfast, she is a treasure! Close to airport and short drive to Vanderbilt hospital.

"Hotel like home"
Sunshine776609, 23 Février 2020

Ana and her team are the best anywhere. I look forward to staying at this location, because I know I will always be taken care of. Gabby is always very prompt during check in and check out. Ana is the best manager of all the hotels where I stay. I know this hotel and staff are the best there is. You all are awesome!!!

"What an excellent experience from check in to check out!"
imagoinghome, 18 Février 2020

I read other reviews of this hotel before arriving and was genuinely skeptical of the rave reviews, well let me tell you - this hotel is worth raving about and I am happy to join in and encourage others who may be considering lodging here to absolutely make the reservation. The location is convenient to downtown and there are great restaurants a short drive away. Steve was the first person I made contact with at the hotel because I made a mistake on the room reservation and he was pleasant and patient in helping me get our reservation right. We went from a king room (found out there are no roll away beds at this hotel and the executive king suites were are reserved) to a double queen room which worked perfectly for our family. Although the hotel is conveniently located near the airport it was barely noticeable in the room which was on the third floor. The refrigerator in the room kept the food well chilled and having access to the microwave located in the hotel lobby area made it possible to reheat food. A shout out to Laura for having the room and bathroom super clean it was noticed and appreciated! All the public spaces, lobby/business center, breakfast area, restrooms, laundry, pool and exercise rooms were very clean and smelled nice. What it really comes down to receiving exceptional customer service and there is not a shortage at this hotel - Sheryl did our check-in on the 13th and greeted us with a welcoming smile even though we arrived quite late - she made sure we knew she was available to assist if we needed anything - that was reassuring. Andrea did the check out on the 17th and wanted to make sure we had a good visit. Love the caring by the staff which brings me to Marianna and Jayne who prepared the breakfast spread each morning. We had the pleasure of being "hosted" by Marianna on Friday, Saturday and Sunday mornings - she greeted everyone coming into the breakfast area and then checked up on folks to make sure the meal was good and asked if they needed anything else. Honestly, we felt like family eating breakfast in her house and it doesn't get much better than that! Monday we had Jayne who is also very attentive and she prepared a wonderful selection of food as well and kept the entire breakfast area cleaned throughout the meal. We thoroughly enjoyed our visit to Nashville and will certainly stay at this hotel for future visits to Nashville. Thanks to everyone!

"Happy :)"
S7419DEtiffanyb, 16 Février 2020

We visited Nashville in celebration of my Birthday and valentine's Day and our entire stay was nice, but the nicest part of it all was meeting and talking to Marianna. She is the sweetest lady ever. She made sure everyone in the breakfast area was good at all times. Please know that good help is hard to find and Best Western found a jewel when they found Marianna. We will definitely stay here on our next trip and I expect to see her when I get here.

"Very Nice Place to Stay with Excellent Staff"
G3317PWtonyc, 11 Février 2020

My wife and I stayed at this hotel on January 8th before flying out on our cruise the next morning. The hotel was in excellent condition and the rooms were roomy and equipped with very comfortable beds. I have to say the best part of our stay was dealing with the staff. My wife and I both work for the hospitality industry and you can truly tell when someone loves their job vs. someone who is there just for a paycheck. On the morning of our departure to the airport we had the most terrific time with our front desk agent while waiting for our shuttle to the airport. I can honestly say she was the most friendliest person I've ever met at a hotel and it was a pleasure to meet someone who truly loves her job. You just don't see that anymore with most people which is the reason she stood out as one of the best (especially at 4:00 am). We gave her the name of the Resort we both work at and invited her to look us up when she makes it over to East Tennessee. Best Western should be grateful they have such an awesome employee and she is the reason that my wife and I will stay here again the next time we fly out of Nashville.

"Great Stay for Great Price"
Farmgirl90, 09 Février 2020

We enjoyed staying at the Best Western near airport in Nashville. The location is very convenient. The room was clean. The breakfast was great and Marianna was so nice and accomodating to you during breakfast! She was very welcoming! I would stay here again if we came to Nashville!

"This hotel was great. The service was great and Marianna was a wonderful host during breakfast."
thornetiaw, 02 Février 2020

The rooms were very clean and I like the fact that we were able to have a late checkout. We stayed for one day, so this gave us time to recover after a long day. During breakfast, Mariana was very helpful.

"Awesome stay"
L2474UGjenniferb, 01 Février 2020

This hotel is great. We would definitely stay here again! The service was great and everyone was so friendly. Mariana was wonderful and made sure we enjoyed our breakfast. She was very kind! We enjoyed meeting her!

"Nice Hotel & Staff!"
michellejH8514AG, 01 Février 2020

I really like this hotel. Gordon who works at the front desk gave us some great suggestions for entertainment and Mariama who works in the breakfast area was amazing! The food was really good and she has a wonderful attitude. Very pleasant... I would definitely recommend this hotel to anyone looking to visit Nashville.

"Great stay at a great price"
Betty J, 28 Janvier 2020

My friend and I had a fun stay here over a long weekend. Brian at the front desk was super helpful, as was Mariama in the breakfast room. We rented a car and it was easy to see the sights of Nashville and beyond as the hotel is close to most things It was quiet and the room was updated.

"Close to Airport."
doylesearcy, 26 Janvier 2020

Fair value. Parked vehicle and shuttled to BNA. Only about 5 minutes to BNA. Better value parking vehicle here and shuttling. Hotel was nice enough and Easy to get to from I40, I24 and I65. I rate it 4 stars instead of five because lady at the Front Desk acted like she didn't care too much.

"Comfort!"
O5878DYdanad, 18 Janvier 2020

My family was very pleased with this location. The hotel was clean and nicely decorated. We enjoyed the breakfast and LOVED Marrianna. She was nice and very accommodating. Thank you so much Best Western!

"Overall stay"
lesial2020, 11 Janvier 2020

This hotel is amazing!!! The staff was so helpful and friendly at check in!!! The breakfast area was fully stocked and Marianna was very friendly!!! She made sure that everything was okay with our breakfast!!! Every time I visit Nashville, this is my hotel of choice!!! ❤❤❤

"Very good service"
546wilsong, 10 Janvier 2020

Our room was very clean, very good service and nice people at front desk. Good variety for breakfast and Marianna the server was very polite!! Very nice location! I booked a room at BWPlus on my journey over Thanks giving day, and they did not disappoint! The accommodations were excellent, staff was nice!!

"Beautiful with Excellent Hospitality!"
565kasir, 08 Janvier 2020

I booked a room at BWPlus on my journey over Christmas Break, and they did not disappoint! The accommodations were excellent, staff was helpful, and the property neat and clean! My favorite part of the entire experience was the breakfast! BWPlus offers great food, and Mariama, the breakfast attendant, is the sweetest lady!!! She was helpful, courteous, and showed excellent service to all patrons! Because of my experience, I again booked BWPlus on my way back through town and will continue to stay with them in the future! For the price, accommodations, and service, you will not find a better value in Nashville!

"Would highly recommend!"
697leannet, 08 Janvier 2020

Our room was very clean with comfortable beds, good variety for breakfast and everyone was very polite. Its very conveniently located with many food choices around. We will be saving this location for when we travel through this area again!

"So impressed!"
lisasQ6610QK, 03 Janvier 2020

My kids and I stayed here for a night after flying into BNA. I was really impressed with this place! The room was very clean and comfortable. The staff was friendly and helpful. We especially enjoyed meeting Marianna in the dining area! I would highly recommend and would definitely stay here again.

"Great hotel"
RobinB3816, 01 Janvier 2020

The hotel was clean and everyone was very accommodating and helpful. There were many choices for breakfast each morning, everything was delicious and Marianna and Jayne were very friendly. I would definitely return if in the area again.

"Good location "
sharonf183, 31 Décembre 2019

Great for the airport and only a 10 minute Uber trip into the downtown area. Clean room, good facilities. Very noisy at night , rooms not very soundproofed from corridors. Lift was out of action some of the time . Breakfast okay but totally disagree with all the plates and cutlery being plastic/ cardboard so all throw away. Not environmental at all .

"Good,clean Value"
Q1618QOkellyh, 29 Décembre 2019

It was nice and clean.The breakfast lady was very sweet Mariaura. She didn't rush us. Everything was clean and good. Pleasant atmosphere! Would stay here again with my family. Everyone was smiling and accommodating.

"Mariana"
Holliwood1128, 29 Décembre 2019

Thank you so much for our amazing stay!!! My son loved the breakfast ! Everything was very tasty! We had a great time swimming in the pool! The rooms where very clean. And staff was very friendly . We will be returning thank you

"Great visit"
kaitlinl508, 28 Décembre 2019

Got in town late at night, our room and the crib for our son was waiting. Room was clean and smelled amazing. In the morning we met Mariana in the morning while getting breakfast. She was great, stayed smiling and playing with our little boy. We usually stay at country inn, but we will be back here!

"Awesome guest service and the BEST hospitality!"
robbyr682, 26 Décembre 2019

First and foremost Jayne is so polite and serves her guest with exceptional service in the complimentary breakfast area. She AWESOME! Rooms are outstanding and super clean! Guest staff including housekeeping and front desk go out of their way when busy to tend to our needs. The ambience is wonderful in the lobby and the entire hotel is very welcoming! Great job Best Western Plus!!! R. Robinson

"Never again!!!"
jennymac999, 25 Décembre 2019

We started here twice as part of a park sleep and fly and both times there were problems. The first time at Thanksgiving, pick up drive was the rudest woman I've ever met. She threw three bags in the car and drove while in her cell phone. TN has a no cell phone law and she did not seem to have a problem breaking it while on the job. The second stay, was just as bad. The morning were were ro fly out, there were a total of 10 people going to the airport, and they had made arrangements for 7. When we arrived back on Christmas Day, we were thrilled to see the van arrive at airport. We had already waited 30 minutes for the van only to be told that we had to wait for some pilots. After ten minutes my husband asked if the driver could come back for them add we still had a 2 hour drive after we retrieved our car. The driver was on the phone with the hotel and they told him that he was not allowed to leave without the pilots. So we had to wait until the pilots got there. That was a total of 30 minutes after the driver got there. NEVER AGAIN!!!

"Nashville Experience"
E6919IJrebeccap, 23 Décembre 2019

I highly recommend that if you are planning a trip to Nashville or surrounding areas, then you need to stay at this BW Plus Airport Hotel. A perfect place to relax and feel at home. Hotel is spotless, food is great and employees make you feel special. This is the only place I will stay when in this area.

"Amazing Family Getaway"
Familyvacaystonashvi, 22 Décembre 2019

The room was clean and temperature was great upon arrival. Kiddo has a great time in the pool, even though it was a little chilly. Marianna was amazing at breakfast and so sweet. The food was hot and kept stocked. Would definitely recommend and will be staying again!

"Wonderful Hotel and Great Staff"
TakeiajAR, 22 Décembre 2019

I cant say enough about this hotel, we were in town for the Titans game, an annual business trip. The front desk member was helpful and Sunday morning for breakfast Mariama went above and beyond to make sure everything met our Expectations. This is the only hotel I stay in when I'm in Nashville.

"Hotel and park and fly"
briano202, 17 Décembre 2019

We chose this hotel for the park and fly option. Not knowing anything about this service we were concerned that our car would be stuck somewhere and we would not be able to retrieve it, as our flight back arrived past midnight. This was not an issue, it was self park. We picked our (well lit) parking spot in the hotel parking lot and kept our keys. We were able to retrieve our car anytime of day or night. No worries about someone having your keys and going through your things or driving your car. The airport shuttle was very Convenient. We Checked a few places with this option ,not all had early/late shuttle service. This hotel was the best option for us because they had early service (starting at 4 AM). Be sure to check the shuttle times before you book anywhere. Rooms were nice and very clean. The price was better than parking at the airport and way way less hassle.... way way less hassle!! Shuttle driver was very nice and took care of our bags. He asked about our flight and dropped us off feet away from our check in location. Breakfast was awesome. Nicer than what you would expect for a room in this price range. There is a dedicated breakfast host. Her name was Mariama. She was very polite and attentive. She kept the food freshed up and warm. I would definitely recommend this hotel, and their park/fly option. I cannot praise their parking, shuttle and breakfast enough! We will stay again anytime we felt from Nashville.

"Excellent customer service!"
Allen_C_AFguy, 16 Décembre 2019

I had a single night stay at this hotel and it was thoroughly enjoyable. The front desk staff was super friendly during check-in and I had an event at the airport that I needed to attend, so she even scheduled me a ride with their shuttle service. The shuttle driver on 6 Dec was great, and we shared some good conversations. Additionally, the hotel itself was very nice. The bed was very comfortable and the breakfast options were very good. In the end, it was a pleasurable stay and I would definitely stay here again.

"Very nice place to stay"
John K, 15 Décembre 2019

The desk staff were nice and helpful. Room was a typical hotel room, but the furnishings were nice and seemed new. Everything was clean. The breakfast was great -- everything you could want and hot items were hot and cold items were cold. Jayne, the breakfast attendant, was wonderful. She was friendly and efficient and kept everything well supplied.

"Breakfast review"
Travelangel1211, 15 Décembre 2019

The breakfast was delicious, but what made it even more special was the great hospitality from the hostess Mariana. She was so helpful and pleasant. I would come back just to see her warm beautiful smile.

"Great hotel"
Bautistatime, 14 Décembre 2019

They upgraded our room for free for our anniversary & ms. Mariana that served breakfast is such a sweetheart! She went out of her way to great everyone and check in their breakfast & talk. Love her! She should be a manager. During breakfast i noticed a tall gray hair man that leaned over the counter playing in his phone the entire time it took us to eat he Didn't great people coming in and out. I find this to be rude and wish more people took the time like ms. Mariana our room was clean and had mints on the bed. The breakfast had plenty of variety. Overall really good hotel.

"Great Breakfast"
DREWSOMEFL, 12 Décembre 2019

Jayne made sure I had a pleasent breakfast, making my trip that much better. Hopefully other people find the same good food and meet Jayne at the Best Western Plus by the airport to start off a great day.

"Weekend Trip"
X1858XTbarbara, 08 Décembre 2019

Marianna provided excellent service during breakfast both days of our stay. There was never a shortage on food and her hospitality is great. She definitely stayed on top of everything from cleaning, taking our plates, and keeping the food supplied. We couldn't have asked for better service.

"Shuttle Service Unreliable"
Wizkid77, 08 Décembre 2019

The staff at the hotel was great. Gordon checked us in and did an exceptional job. We had problems with reservation which he took care of. The young man who checked us out this morning tried to keep us up to date on the shuttle. He kept calling trying to get an ETA. Our room was clean and comfortable. I gave only a rating of 2 because the shuttle service was 30 minutes late. This is the second time I have stayed there and ended up calling an Uber both times.The shuttle finally arrived as our Uber pulled away. The next time I stay there I will just call an Uber start with so I won't take a chance at missing my flight.

"Spent 7 nights here."
lindacA5996BN, 08 Décembre 2019

Everyone in the staff were very friendly and warm. The hotel is a bit older but it is kept clean and comfortable. Conveniently located. The buffet in the morning was great compared to other free buffets. Jayne kept all the dishes fresh and flowing and was constantly keeping the area clean. Not to mention friendly and agreed us with a smile and "good morning" every day. We have stayed here before and will stay again.

"DO NOT rely on shuttle service"
keenedale250, 08 Décembre 2019

The hotel itself was nice as were the employees but i wouldn't recommend using their shuttle service to the airport at all. We were left waiting at the airport for a pickup for over 20 minutes incoming and left the hotel over 30 minutes late going back to the airport. Poor excuses were given for each one and the staff seemed used to giving them. All in all it would have been a nice stay if i hadn't almost missed my flight.

"Tournament"
bethi755, 05 Décembre 2019

Wanted to send a special thanks to Marianna who prepared breakfast for us all every morning with so much grace and kindness. Wonderful service! She got our day off to a great start! Outstanding hostess!

"Breakfast"
Yvang1977, 01 Décembre 2019

The food is amazing and Mariama took care of every detail of breakfast. It's people like her that make hotel stays and breakfast so great. When in Nashville I'm definitely coming here and definitely swinging by the breakfast area.Thank you Mariama. Highly recommended.

"Amazing Breakfast & Hostess"
slaveslave, 29 Novembre 2019

My stay was made amazing with the help of Mrs Mariama. She literally pampered us and assisted us with a HUGE smile on her face and superlative joy and enthusiasm. Thank you Best Western for having her on the team and for an amazing breakfast.

"Great service"
Trexberry, 26 Novembre 2019

When I arrived there was a large group of military men and women who had just arrived, I watched as they took very good care of them, and showed a great deal of respect for them. They handled a difficult check-in and maintained good service. The rooms were clean, and this location had an awesome indoor/outdoor pool. Breakfast was great, and a woman named Marianna took great care of us. She helped several families including mine feel very welcome and comfortable. She made sure we had everything we needed and went above and beyond to show us hospitality. We were here for a wedding over the weekend so we didn't get to spend much time laying around the hotel, but what time we did spend there was quite nice. Thank You! We would definitely love to stay here again.

"Excellent stay"
IndygoLP, 26 Novembre 2019

The location is easily accessible to downtown. The hotel was clean, the beds were very comfortable, and the staff was very friendly. Jayne in the breakfast area was especially friendly and did a great job staffing the breakfast area.

"Amazing quality!"
brooklynnappel, 23 Novembre 2019

Great quality hotel with amazing service! It is in a nice area surrounded by other hotels. The rooms were very nice and clean. Breakfast was great and Mariama provided wonderful customer service for everyone.

"My Appreciation !!!!"
Tiondrea, 22 Novembre 2019

I will like to give a Special THANKS to Mariama the lady was very nice with assisting my family with breakfast which was one of our best experiences at the Best Western Plus Nashville Airport..... Thanks again

"Great service"
Kevin G, 22 Novembre 2019

Really appreciated the service Marianna gave at breakfast every morning. It was such a pleasure to see her every morning. The graciousness and warmth in her smile were spectacular! If I ever get back to Nashville I hope she's there!

"Great stay"
Joey D, 22 Novembre 2019

Stayed here to go to a concert in the Gulch. Rooms were clean and beds were comfortable. Breakfast was hot and tasty with good variety. Marianna was great, offered great assistance and great service she greeted everyone that came into the dining room.

"Wonderful"
1954GOGO, 20 Novembre 2019

We stayed 2 nights at the BWPlus. The service was great. The rooms were clean. The continental breakfast was very good. Mariama, one of the cooks, was so friendly & ensured everything was satisfactory. She was always wiping tables, or having a friendly chat with the patrons. Such a lovely lady. The free shuttle service to the airport was a very nice addition. I would certainly stay here again.

"Good place to stay"
heikkih722, 14 Novembre 2019

Relatively clean rooms. The bed mattress is quite high so some may have problems with it. Weak lights in the washroom. The internet connection is slightly problematic (has worked at other accommodations). Friendly staff and breakfast reasonable.

"Friendly and helpful service"
K444YIdeborahd, 13 Novembre 2019

The front desk personnel, Gordon, suggested places for us to visit and eat. The breakfast servers, Jayne and Mariama, were pleasant and concerned that we enjoyed our food. Our room was excellent. Very clean. We had everything we needed. The shuttle bus brought us from the airport to/from the hotel. The town shuttle was available to take us downtown for a nominal fee.

"Just OK"
Kamabuki, 11 Novembre 2019

Stayed here on business for 10 days and found the executive king suite room to be comfortable although there was a lot of noise from the hallway and from the rooms next door. The bathroom sink area was cramped and the lighting for the mirror was dim. Dark grease stains on the carpeting. TV's screen size was small. The lamp behind the couch had no light bulb. The breakfast was good. I will try another hotel when I am back in town.

"Mrs. Rebel cobb"
Wvrebel74, 08 Novembre 2019

We thoroughly enjoyed our stay. The rooms were clean, staff was friendly and helpful. Miss Jayne in the kitchen serves the best breakfast with the brightest smile and spoke to us like old friends. A++

"Used to be better"
Adventure201572, 08 Novembre 2019

The stay was better in the past with friendly, helpful staff taking care of customer needs. Things seem to be going downhill, and the place hasn't been taken care of very well. This place needs to be cleaned up/updated.

"Say hello to Miriama at Breakfast"
TupperRose, 08 Novembre 2019

Bacon, sausage, eggs, biscuits & gravy were all good. Miriama was a stand out employee...she welcomed us to the breakfast room like friends & kept the area really clean! We were so impressed we tipped her for excellent service & hope more people do the same! Positive way to start our day.

"Rundown, needs updating"
loonsonthelake, 07 Novembre 2019

The pool and deck was a small area located just outside the hotel surrounded by a concrete wall that was too tall to see over. No atmosphere. The internet was so slow it was unusable.Walked the neighborhood and felt it was unsafe nothing to see anyway. I booked this hotel because they offered a free shuttle to the airport at 4AM and they would send a bag breakfast in lieu of the free breakfast. In the morning we were given a bag each and was told this was all he could find. They contained a withered orange and an apple and if we wanted we could have a candy bar, which we took. Shuttle was on time, the driver friendly, and it was appreciated. I would not stay here again.

"Good rooms"
sooryav2018, 06 Novembre 2019

Good rooms. And great breakfast service, thanks Mariama! Would have preferred a better & larger TV in the room for sure. Perfect location though. Very close to the airport and car rental service and it's fairly close to the downtown.

"The easiest check-in ever"
Ambassador691780, 04 Novembre 2019

A huge shout out to Cheryl (sp.) at the Best Western Plus Nashville Airport. Cheryl at the Best Western provided the fastest, easiest and friendliest check-in I have ever had! Thank you for being terrific at your job Cheryl!!!

"Fantastic staff, great location and easy to get Downtown for price"
samanthagK4860HE, 04 Novembre 2019

We were apprehensive about staying near the airport and were worried it would be difficult to get into town. We needent have been worried though. The hotel offers a courtesy shuttle to the airport and from the airport. It also has an agreement with a third party which does shuttle runs to Downtown for $10 return or $15 for a multiple trip day pass. The shuttles run ever hour all day up to 2:30am on the weekends! One day we went to Opry Mills and that was only $11 each way in Uber. Of course it is great to stay city centre but the prices are extremely high so if you are on a budget then this is the hotel for you. We must also mention 2 members of staff who were just brilliant, so friendly and helpful. Mariama (I think that's the spelling!), the waitress at breakfast was lovely and always really chatty and helpful. The gentleman on reception on Saturday 2 November was also really friendly too and told us some good places to go in Downtown and talked to us about his trips to Clarksdale to play Blues (we had recently visited there too). Both exceptional members of staff. Thanks for a great stay!

"Nice Hotel Highly Recommend"
Kilroy5535, 31 Octobre 2019

Clean Rooms - Good Parking - Easy Access - Nice Lobby - Friendly Staff - Decent Rates makes this Best Western a good choice for anyone staying close to Nashville Airport. Nothing negative on this review.

"In search of a room"
babybarbara3, 31 Octobre 2019

We didn't have a reservation but I walked in and asked if they had a room available for the night. We wanted something close to the airport as we had to be up early. Gordon was super helpful. All he had left were king sized beds which was fine with us. I still like sleeping with my husband, lol. He got us checked in. We went up to our room, super clean. No issues with anything in the room. We didn't get to enjoy the breakfast or pool.

"Very Clean, Staff is Friendly"
sarabeara1311, 27 Octobre 2019

This was a nice hotel to stay at! Very quiet, room was clean. Breakfast was delicious for the 2 days we stayed there and Jayne is so friendly! She made sure our breakfast was great and always made sure tables were clean for people to sit at. She even gave us tips and ideas on what to do and where to go in Nashville. We felt very welcomed and cared for with her around. Thank you Jayne!

"Retirement Trip"
SamA0930, 27 Octobre 2019

Our stay at this hotel was a highlight to our trip. The location was convenient to downtown attractions and to other locations. Although we were near the airport there was no noise from incoming or outgoing planes (yay). The room was clean and cozy and we were close to restaurants for a quick bite. The morning breakfast was good and was always hot which is a plus. Jayne maintained a clean environment and greeted everyone with a cheerful hello, she made our daily breakfast something to look forward to.

"Exceeded all expectations"
B1907HKbillb, 26 Octobre 2019

Making our first trip to Nashville we were looking for an affordable yet nice hotel somewhat close to the attractions. The property is new and new in appearance from outside to the rooms. The room had a couch with plenty of area to relax in. For an extended stay it was nice not to have to sit upright in a normal hotel chair or lay in a bed. The Pool was nice set up where you could swim inside or swim right to the outside portion. Early in our stay it did get cold so a barricade was placed that I guess will remain for the cooler season. The staff is awesome. Taking care of all the normal tasks and going above and beyond. They were super friendly and offered much information to be considered while touring. The cost was amazing compared to the downtown options and very reasonable for the surrounding market. It was still close enough that UBER or shuttle was affordable and not a pain.

"Needs improvement"
tjmoore2019, 22 Octobre 2019

Firstly, the tv remote did not work. The front office exchanged our remote. After we returned from the evening out, we found the tv did not work again. We called for help. The young man explained that we were given a wrong remote...a Sharp remote for a LG tv. It took 3 incidents to finally resolve this problem. In the second room that we paid for, the key cards had to be changed 4 times. So frustrating!

"The pleasant staff with a shoutout to Jayne who made mornings in the breakfast room very enjoyable."
Ellen P, 20 Octobre 2019

A few days in Nashville included Darfon's restaurant which is across the street from the hotel. We enjoyed the lamb chops (they were thin: about 1/4 inch) with a delicious mustard sauce. Our stay also included the Redneck Comedy Tour (do it first: they tell you about places to go other than the honky tonks) which was really funny. The Best Western plus near the airport wasn't too far but the parking downtown was expensive at 10-15$ per hour with a minimum of 2 hours. Good experience but Nashville needs to up the food scene.

"Return Customer"
2doglady, 20 Octobre 2019

That title probably says enough... Return customer. If you have a good experience and you return for another stay, that is a great review in itself. We stay here flying out of Nashville... Easy to the airport, eateries nearby. Thanks for another good stay!

"Dining room staff-Marianna"
jenningsma4, 18 Octobre 2019

Marianna who works in the Dining Room is wonderful. She greeted each guests with a BIG SMILE and made sure every one is fine. Afterwards she asked " How was breakfast"? She made guests feel welcome and make sure food is plenty. Her service is phenomenal. We need more people like her.

"Amazing stay"
Randell A, 17 Octobre 2019

Awesome staff everyone was pleasant and welcoming special thanks to Jayne for the special morning meals that I love so much Everything was clean I had everything I could ask for my expectations were topped

"Great place to stay after flight."
cat p, 16 Octobre 2019

This hotel was great! We were three in our party with one coming in before us on a different flight. They checked her in and we followed with not problems at all. Also they were the only Best Western in Nashville who had a hotel shuttle from the air port. So important as our other party member had to use it. They took very good care of her before we got there a few hours later. The food was good in the morning and the room was very clean and comfortable.

"Great first impression "
Rene G, 15 Octobre 2019

Stayed 3 nights. For us we feel it's the people behind the scenes that are invisible that make or break your stay. Check in was great, smooth as glass even with our early unpredicted arrival. Our room was top shelf. We were so pleased we signed up for BW rewards. We never met our chamber maid for room 217. She was/is great. Jayne at breakfast is ultra vigilant with the excellent variety of breakfast options Everything supposed to be hot was hot. Everything supposed to be cold was cold. And foremost when we stepped up for breakfast was always spotless. Another great first impression. Shuttle into town was great. We will certainly visit BW properties in the future. Thanks everyone.

"Family trip to Nashville. Convenient location for attractions."
Wadra M, 14 Octobre 2019

Nice hotel with amazing staff. Front desk, housekeeping, everyone very pleasant. Special thanks to Jayne and Mariama for providing breakfast each morning. Both ladies went out of their way to make sure we all had what we needed. They were gracious and kind. We felt like family!

"Friendly Staff"
davetoto2, 11 Octobre 2019

Gabby Always made sure we had shuttles from and to the airport. Shuttles to and from downtown. Jayne always made sure us and all the others had a good breakfast. The rooms were clean and all the employees treated us like family. The best I've seen at any price point! I read great reviews before we stayed at The Best Western Plus Nashville Airport and they were true. It made coming into town mainly for a concert a fun experience the day before and after the concert.

"Hotel like home"
Sunshine776609, 10 Octobre 2019

I look forward to staying at this hotel. Anna and her staff couldn't be more friendly and helpful. I travel almost every week and would never consider staying any where else. This is the best location in the state.

"Fall Break Vacation"
dthacker1, 09 Octobre 2019

The hotel was clean. The employees were very friendly especially Jayne. She fixed the breakfast and it was excellent. There was popcorn in the afternoon and the hotel is close to all the locations we went. We will be back.

"Breakfast Service"
SHELLEY D, 08 Octobre 2019

Greeted at breakfast by Mariama. Pleasant way to begin our day in Nashville! She takes wonderful care of all guests with conversation and a smile! People like her make a stay memorable! Thank you for making our visit a great one!

"nashville trip"
rjk1229, 08 Octobre 2019

Great hotel - fine visit - hotel lobby was pleasant - front desk was helpful - internet access was resolved - cost was reasonable - breakfast was good although the amount of sitting space was not enough for the number of guests

"Best hotel stay for a group"
staffnotes, 03 Octobre 2019

Aedan, General manager, was most accommodating and helpful with booking the hotel for our group which made our arrival, checking and stay a most pleasant experience. Jayne, the breakfast hostess, is outstanding and her service and care of the guests was outstanding. Very friendly and courteous. Thanks to all the staff for a great stay in Nashville.

"Great Stay"
Hofboss, 03 Octobre 2019

The room was clean (thanks, Laura!) and perfect for a one night stay. Jayne, who ran breakfast, was sweet and took care of my friends and I to ensure everyone got what they needed. The pool area was clean and had good sunlight in the morning for reading by the pool.

"Great hotel"
deemartin2013, 02 Octobre 2019

This is an Excellent hotel. Many Good food choices. Nice amenities in clean, beautifully decorated room. Friendly helpful staff, especially breakfast service. Gorgeous looking pool. Didn't use but others were enjoying.

"Great hotel!"
KerriA0318, 01 Octobre 2019

My husband and I just stayed at this hotel and it was great! The room was very clean and the shower water pressure was perfect. The free breakfast had a lot of options from waffles to eggs to biscuits with gravy. They do offer a free shuttle from the airport and to downtown but they work with a few different hotels so it could take a little while. We used Uber which worked out well. It is about a 15-20 minute drive to downtown Nashville. If you stay here there is a great Irish bar McNamara's not far from the hotel. We went there a couple of times and heard excellent Irish music(especially on Saturday night).

"Nashville"
Hwy30Nightjanitor, 24 Septembre 2019

Had a Excellent Time !!! Will always stay with yall !!!Rooms where amazing ...very Clean !!! Staff was super Friendly and very helpful!!!! Breakfast was amazing ..it was like being at a restaurant in your own kitchen !!! Star Treatment for sure!!!

"Great place"
Don K, 23 Septembre 2019

Nice clean room. Staff that looks out for your well being. Great options for breakfast with friendly staff. Absolutely would stay again. Pool looked amazing but there were storms in the area so not able to use. Comfy beds.

"Amazing Staff"
Mabell1123, 22 Septembre 2019

A group of Brain Aneurysm Survivors traveled to Nashville, TN in September 2019. We stayed at the Best Western Plus Nashville Airport Hotel. It was a fantastic stay for all of us. Special thanks to Aedan Whitaker-Meeker who worked with us to make our hotel choice so perfect. The hotel was affordable and convenient just as he described. Thanks also to two wonderful women who oversee the breakfast Mariana and Jayne. They kept the warmers filled and ready to go. Thank you to all of these employees for making our stay memorable.

"Dear Mariama"
PamelaFerraz89, 20 Septembre 2019

Mariama, A lovely lady with a big smile and sincere eyes gave us a pleasure to enjoy the best hotel breakfast that I had before. Love makes the difference in everything! Ps: I missed bananas! lol Obrigada, from Brazil. Pam

"First but not last stay at Best Western Plus"
Katherine L, 19 Septembre 2019

I had never heard of BW + but I must say I was impressed. The rooms were super clean and the staff was super nice. I spent the prior 3 nights at a Hyatt Place in Austin and this hotel was miles better by every measure. So Hyatt is off my list and BW+ is now on.

"Extremely uncomfortable (hard) beds. Otherwise just fine."
cx-travel, 18 Septembre 2019

This hotel is in a good location convenient to the airport (along with many others), with various eating places and other conveniences nearby. I chose it primarily because the rates were a bit better than my usual preferred places in the area, but it was a mistake. The room I was in had a king bed, and was reasonably well laid out. There was a fridge and a Keurig coffee machine. The bathroom was split with the sink outside the bath+toilet area, which I find less than ideal, but it's pretty common. The main problem I had was the extremely uncomfortable bed: it was unusually hard, not just a bit firm. Not even a soft layer on top of a firm mattress, which would have been fine. I did not sleep well. I'll go to another hotel nearby the next time. If you have inconsiderate neighbors, or families with kids, be prepared for a lot of noise. I ran into both: bawling kids earlier in the evening, and then late-evening social types banging on doors and talking loudly, not worrying about whether someone might want to be sleeping at midnight. The other problems were relatively minor: room lighting was poor, I had trouble shaving over the sink, and there was no light over the coffee counter. The tv was rather small for the room, maybe 32 inches, so not great to watch while lying in bed. I didn't use the wifi, since my phone got a good signal, and I didn't need to connect anything else. Breakfast seemed adequate, but the first morning there was no room to sit, it was packed. They should replace some of the tables with long counters, to accommodate more people at busy time.

"Lived Up to Reviews"
Roving815550, 17 Septembre 2019

I like to pick hotels that have good reviews in my price range. I picked this hotel based on that criteria. I could not have been more satisfied. After having a little difficulty finding it, everything else was close to perfect. Clean,good size rooms,nice amenities,very good breakfast. The staff was very attentive. Very quiet. The only noticeable noise was the air conditioning and an occasional airplane but did not hear any other guests .My room was on the top floor(4). Coffee available in the lobby 24-7 with regular and decaf both with regular and mild choices. The sink was outside the bathroom with a small ledge for your toiletries. I took advantage of the 3rd party shuttle to downtown. $10 round trip or $15 unlimited for the day. Very happy with my choice!

"Friendly staff, nice stay"
Tulumbeach, 15 Septembre 2019

We enjoyed our stay at the best Western plus Nashville airport hotel. Clean and comfortable. In particular, I want to thank Mariana, the very nice woman at breakfast whose big smile lit up the room, and who couldn't have been more accommodating and friendly, among other things for providing us saran wrap to take food back for lunch.

"Great hotel with beautiful rooms"
Lisa D, 12 Septembre 2019

We had a king suite and it was a great room...super clean, modern, quiet. The breakfast was one of the best for a hotel. Marriama was the employee who assisted in the breakfast area. She was super friendly and made sure everything was clean and even took our plates when we finished eating. We would definitely stay at this hotel again.

"Girls Trip"
AdoreTravels, 10 Septembre 2019

Came to Nashville for the first time with a friend. This hotel was modern, comfortable beds with great pillows and linens & very clean. Breakfast area in the morning provided lots of hot food choices, juices & coffee as well as a lovely lady named Jayne, she made each morning start great with her smile and welcoming “Good Morning” & conversation as she worked. Will def stay her again on future visits.

"Great customer service and clean rooms"
cbeaudoin35, 09 Septembre 2019

We stayed two nights. The first night we found the room very humid(think the air wasn't working properly as everything in the room felt wet) so we requested to be moved for the second night. They moved us without any issues. Rooms were very clean and decor was quite nice. I am usually a germaphobe but felt very comfortable and clean. All the staff members were very nice but a shout out to Jayne the breakfast lady and Joe(I think that was his name) the front desk clerk who were extremely nice and helpful. Breakfast was really good with lots of hot and cold options. Beds were very comfortable. Would definitely stay here again.

"Nashville getaway"
Phil H, 09 Septembre 2019

We were pleased with the location near the airport and just minutes from the Grand ole Opry. The staff were very friendly and helpful. All in all I'd stay here again. Clean, organized and close to several places to eat. I recommend this BW to you.

"Great hotel, wonderful staff!"
Shiloh C, 09 Septembre 2019

The woman at the front desk (I forgot to ask her name) was so sweet and very helpful! Jayne's breakfast was absolutely delicious! The rooms were clean and the area was safe and secure. Will definitely stay again!

"Close to airport poor WiFi "
kirstine2013, 06 Septembre 2019

One of many airport hotels this is a good location for Nashville highlights. The reception staff were friendly & room comfortable. However WiFi was inconsistent & since we were on holiday from a few time zones away we would have appreciated if breakfast had continued until 10am & not 9.00am.

"Family reunion"
Notmyoffice, 04 Septembre 2019

The hotel was priced right considering we were 15 minutes from downtown. It was nice but needed some updating. They offered a very convenient shuttle to downtown and back again. Plenty of parking and decent food available early in the morning

"Late Arrival"
Traveler08527, 04 Septembre 2019

Had a 4 hr airport delay so we arrived at 12M. The desk person felt sorry for us since we missed dinner, so he gave us free snacks. Then the first room we were given had not been cleaned so he gave us an upgraded room which was wonderful! Mariana among others went out of their way to be helpful at breakfast the next morning. Thanks for a great experience.

"Great place to stay"
Jason J, 02 Septembre 2019

Friendly staff, good breakfast, clean and close to the opry area. We had no issues with our stay there. The staff was friendly and did not mind helping you. Breakfast was good, coffee was hot, room was cold.

"Great Stay"
michellebrickner, 02 Septembre 2019

We've stayed at this hotel before. We really like the location and convenience. Mariama was a wonderful hostess for breakfast. It didn't feel like we were just additional bodies, but welcomed guests. The rooms were very clean and comfortable.

"guest"
Brianna H, 30 Août 2019

Great service amongst the staff; especially Mariama who consistently went out her way for morning guests attending the continental breakfast. Every single guest was greeted and provided with amazing service!

"My vacation to Nashville"
Judy R, 29 Août 2019

The first night the a/c was leaking all over the carpet. They changed our room as soon as one was available. The beds are hard and the towels are rough. We didn't like that the sink was outside the bathroom. The ice maker on our floor was broken. The best thing about this hotel is that they have the most extensive continental breakfast I have ever seen. The ladies overseeing it are lovely.

"Great Choice"
LFCFAN8, 27 Août 2019

We have been travelling through USA from Australia and we found this hotel to be the best one we stayed at for the price. Spacious rooms,very clean,great location for everywhere we wanted to get to (didn't want to stay downtown) and friendly staff,particularly Jayne who looks after the breakfast room! She looked after all our needs and went above and beyond her duties telling us about the Downtown shuttle and also the Hop On/Off trolley bus. Thanks all for a great stay!

"Great Hotel!"
pkalivoda, 23 Août 2019

Hotel was very CLEAN!! The location was less than 5 minutes from the airport. The breakfast was really good. Marianna was so sweet at breakfast and very friendly. The roundtrip shuttle to Broadway was a great price. The manager Gordon was very friendly and helpful. I am a Travel Agent and will definitely sent clients there. The only complaint I would have is the outdoor pool is very small. Besides that, everything was great. I will always stay there when in Nashville.

"Belmont University Visitors"
E6919IJrebeccap, 22 Août 2019

Hotel extremely clean. Close to Nashville and the college universities. Pool is wonderful. Food is hot and a wide variety of choices. Will definitely stay here every time we visit Nashville. Close to the airport. Lots of eating places close by.

"Highly Recommended"
gjc828, 20 Août 2019

Miriami took care of preparing the breakfast buffet, restocking items, clearing tables and keeping the food area spotless - she was a one woman wrecking crew! For my party of 4 the breakfast alone was worth $35-40 per day.

"Best Breakfast ... Best Western Plus Nashville"
Anna A, 19 Août 2019

Great Place. Friendly and welcoming staff. Clean. Did not see any bugs for the three days we were there. We have been traveling a lot. So that's a big deal to us. Well thought out free breakfast selection which includes waffles, pastries, muffins, eggs, bacon, sausage, fruits, breads and biscuits, juices and milk, yogurts and Philadelphia cream cheeses, etc. They even had Nutella packets, nuts, chocolate chips, cinnamon, powdered sugar, coconut flakes, and Kraft honey for the tea. Marianna was very helpful and was keeping everything well stocked. She offered us whipped cream for our waffles. We made two waffles and in between we put Nutella, nuts, chocolate chips, banana slices and whipped cream. It was like eating a cake for breakfast. People were eyeing my waffles. :) Highly recommend this place.

"Great city, great hotel"
DianeL259, 18 Août 2019

Best western plus near the airport; not one thing wrong. It is close to 5he airport but you hear no airport noise. It might be older but it sure doesn't look that way. Pretty carpeting and very nice distressed wood-like floors. They have a free shuttle to and from the airport. You can get a shuttle to downtown for $10 either one way or round trip (Same price either way). The room was great, very clean and modern with nice towels, comfortable bed which was a little tall. Free breakfast which was the typical fare with eggs, cereal, juice, waffles etc. and very good Folger's special blend coffee. Jane and Mayama were very friendly as breakfast caretakers. The lobby always had free coffee, chocolate chip cookies, popcorn, and most importantly cold fruity or lemon water. Also, bring a bathing suit for the indoor/outdoor pool. There is a small gym also

"A+ for Customer Service"
jeremiedivua, 16 Août 2019

Hotel is clean and staff is friendly. Decent breakfast (extends well beyond the hours advertised). Special recognition to Mariana who was the breakfast attendant on duty. Caring and attentive to guests' needs, Mariana provided the best customer service we have experienced any where in the city over our 2-day visit.

"Very Pleasant Hotel for Family Travel"
Jason W, 13 Août 2019

Very Pleasant stay. I had a lovely family stay with my parets. The breakfast is a standard complimentary breakfast. We were visiting school in Tenesse. Definitely would recommend it for ay one who choose to stay in Nashville.

"Family stay"
JenniferMWoods, 07 Août 2019

I went to TN for a writer's workshop in Franklin. Brought along my best friend, her three year old and my mother for a short vaca in Nashville. This hotel is surrounded by others. Nearby has several restaurants including fast food. It is approx 13 minutes drive from the Opry mills mall which we spent a whole day in and would have gladly spent a second day exploring if we had time. It is also less than a 20 min drive from the Nashville Zoo which is a must see! We didn't go to bars or much nightlife as it isn't our scene. The hotel itself is clean with mostly friendly staff. Our AC was acting up a little but we didn't complain. The pool was a favorite of the 3 yr old with us but it was a little too chilly for a late-evening swim. We got a 2 queen bed room. It ended up coming with a chair. The beds were firm but comfortable and the linens clean. We slept 2 to a bed. I wouldn't go smaller than a queen for 2 people. You could hear some planes and other rooms but overall it wasn't too disturbing. The little one did get a bit loud but we didn't let her yell. We didn't receive any noise complaints. Extensive room service menu but pricey so we didn't order it. Complimentary breakfast was delicious although repetitive when staying multiple days.

"So impressed with this hotel!"
Cheryl B, 07 Août 2019

The Best Western Plus is the best if you're going to Nashville! I didn't have very high expectations for an airport hotel and was very pleasantly impressed! First of all, it didn't have that familiar "hotel smell", kind of like a lot of disinfects. It smelled wonderful, not a strong scent but just very subtle and relaxing. I stayed in one of the executive suites and it was great. The best part was I have fybromyalgia and have a terrible time sleeping in hotel beds. For the first time in memory, I slept so good, starting the minute I laid my tired head down on a wonderful pillow! Gordon at the desk was great, so nice to talk to, very helpful! And the staff, to a person were just great! Especially enjoyed talking Mariama in the dining room, she was wonderful! Going to Nashville? Stay at the Best Western Plus at the airport, you won't be disappointed!

"Great staff!"
JKeiser00, 07 Août 2019

Stayed for a long weekend with my mother recently. Had an accessible room which was perfect. If you do stay here, be sure to get the breakfast - Mariana was the most pleasant person we had met in a long time. Every morning in the kitchen/pantry, we were greeted with a smile - she was incredibly warm and we felt so welcome. She was amazing.

"very nice place to stay"
Camper52289294618, 07 Août 2019

we love this place and it is very clean also. we have stayed here a good bit in the past couple years and would recommend it to anyone that is looking for a very clean place close to downtown and a few minutes away from the Opry Mall and Opryland.

"Great Service"
Dojo4000, 05 Août 2019

We got to our room and the air conditioning was not working, Sheryl who checked us in at the service desk, immediately changed us to a upgraded room!!! She was great!! Definitely stay there again!!!Thank you Sheryl!!!

"marlenesB8217NK"
marlenesB8217NK, 02 Août 2019

Nice and clean. The bathroom is nice, large. The beds are comfortable. Not luxurious but adequate. The breakfast lacked bacon, cheese, and biscuits and gravy. No carts were to be found upon check-in so we used wheelchair for our heavier items. Key cards continually got demagnetized and wouldn't work for our room. Staff is very friendly and helpful.

"Short Trip But Worth It!"
Catherine G, 02 Août 2019

The Best Western Plus Nashville Airport Hotel is a great hotel to stop by when traveling. I had a wonderful rest in rm 403 Mariama at the Breakfast Room was a inspirational! She greeted all guests as they came in. Her beautiful smile caught my attention and made me feel relaxed after a hectic week. Jane was gracefully checking on guests as she restocked the breakfast items. Hotel has a nice scent, beautiful pool and great rooms! Staff are fantastic, Location is fantastic and Hotel is outstanding!

"Excellent"
Pamela L, 01 Août 2019

Was on the fence with doing this 2.5 star hotel or a “mystery” 3.5 star hotel (from Priceline) that was cheaper with more stars. Recently stayed at comfort in in Brentwood and it was misleading as a “motel” and disgusting, dirty and in a gross area. In the end went with this based on reviews and are so happy with the choice. Hotel was in a nice area, very clean and friendly staff. Nice to have cookies when we arrived but they were very over cooked and burned. Popcorn was a great idea but there wasn't much left when we arrived at 6:00. The citrus water was a nice welcome after 14 hours on the road. Our room was updated and nice minus the ac leaking and the carpet wet. By far Jayne in the breakfast area was AWESOME!!! She deserves 5 stars. She greeted us with a warm smile, walked around to make sure everyone was happy and had what they needed. Area was very clean and a great amount of choices for breakfast. We are happy we chose this one, would come again and recommend.

"Great hotel"
Carsoneast, 01 Août 2019

We stayed here for one night while passing through Nashville. and it was great! Hotel rooms were very clean, beds were very comfortable. and breakfast was so good. Jayne worked in the dining room and she was so sweet.

"Needs an Update"
bear2bear, 31 Juillet 2019

We chose this hotel because it offered shuttle service to the airport. An independent contractor is used for the shuttle. We had a mini van ride in a car that was fairly sketchy. The hotel ceiling tiles have water marks on them and during our stay, exposed duct work and a bucket underneath indicated problems with the HVAC. The elevator is extremely slow. We used the stairs to reach our room. Close to the airport, this hotel is a popular choice. The breakfast had great options and the hostess was friendly. Our room was well cleaned each day. The hotel just needs an update as the number of guests are wearing it out.

"Breakfast !!"
Alicia B, 25 Juillet 2019

This hotel is very clean. My hotel room is very nice and comfortable. Jayne made a wonderful breakfast this morning!!!!! There was a lot of options to choose from for breakfast which was really great!!! This hotel has great hospitality!!!!

"Excellent hotel near airport"
Palousegal2017, 23 Juillet 2019

I needed a room close to the airport for an early morning flight and came to this one without a reservation. The front desk clerk was very welcoming and friendly and she gave me excellent advice about a place to eat supper - a great restaurant that was also within walking distance. The room was spotless, speaking to the work of the cleaners. I slept great, even though it is close to the airport it was remarkably quiet. At breakfast Jayne saved my bagel, she noticed that I had set the toaster quite high and came and found me to be sure that I knew that the toaster operated differently from what I thought, it is because of her I had a good bagel! I also noticed that she walked the room asking if everything was ok and kept the breakfast area not only well stocked but clean. Breakfast had lots of good options, including hard boiled eggs which is my preference. The clerk as I checked out was very friendly. There was popcorn available in the evening, a pool that has both an indoor and outdoor area, and an airport shuttle. Overall this hotel has great staff, is very clean, comfortable, easy to get to and convenient to the airport, I would come again if I am in the area.

"If Chick Fil A was a hotel!"
tooshort88, 22 Juillet 2019

Awesome staff, & cozy room! The room felt like a mini apartment. The housekeeper ladies were phenomenal also! The breakfast was awesome, along without the ladies that made it. This will definitely be my stay every time we visit The Ville!

"Well Maintained and Great Breakfast"
Getaway689515, 22 Juillet 2019

Our room was very clean and comfortable. Jayne made the breakfast and she was on her job! She was very friendly and food was great! I was pleased with the service and would definitely stay again. Would recommend they get pillow toppers for the beds... a little stiff .

"Great Breakfast Service and Food! "
ahamilton65, 21 Juillet 2019

Very impressed with the spread that's available at Breakfast! Plus Mariama and the ladies there are very diligent in making sure the breakfast is to your satisfaction! Only stayed one night, but leaving happy! :-)

"Stellar"
Warren W, 19 Juillet 2019

The hotel itself is decorated well with several nice amenities but the most notable thing was the service. Gordon at the front desk went above and beyond from making local recommendations for us to check out to making sure all of our needs were met. He even jump started our car for us after having the battery die in the parking lot. Great place, great guy. Thanks!

"Great location and Great Hotel Staff"
Vee3250, 18 Juillet 2019

Clean Hotel with complimentary airport pickup/drop off. Best rates for the fabulous service. Sheryl at the reception is very humble and polite and accommodates every guest very professionally. Thumbs up for great staff from drivers to hotel staff. Will always stay at this place if in Nashville.

"Gordon Rocks"
Alyssa F, 18 Juillet 2019

Gordon at the front desk really helped us out!! We showed up very early after our flight and he was nice enough to accommodate us early! We were so thankful to be able to walk into our nice, clean room early and have such friendly staff!

"Just okay.."
brittf443, 16 Juillet 2019

Overall cleaniness of the hotel was okay, however during our entire stay our sheets felt damp, and we woke up every morning feeling as if our clothes were wet also. I dont believe this was an issue with the room service staff, but rather, maybe a humidity or ventilation issue within the room. Check in and check out was easy, and they were able to accomodate for us arriving early after a long drive.

"Affordable base."
pandmg, 16 Juillet 2019

Chose this hotel as it was more affordable than others downtown so we were a little apprehensive beforehand. We asked for and were given a quiet room - it was clean, well furnished and equipped with very good a/c which was very welcome given the outside temps. The breakfasts were first class as was the indoor/outdoor pool. The only thing that disappointed us was that we were unable to use the advertised shuttle bus to go downtown as we had a tour booked for 10.00am and the first shuttle doesn't leave until then. That was no problem - we got an Uber but I enquired if we could book to come back on the shuttle and were refused even though I offered to prebook the time. Even when we rang them later in the day from downtown to ask again as we had been trying unsuccessfully for nearly an hour to get an Uber ( turned out to be a problem with our phone), we were still refused. Such a shame as everything else was first class.

"Nice Best Western ........."
Countrydude4444, 11 Juillet 2019

All areas ..... Lobby, Breakfast area ..... and room were very clean. Bed was really great. Had a very slow leak under the sink ...... didnt tell anyone cause we were only staying one night. ALL employees were really just wonderful ( front desk ... maids ... and breakfast lady ) The breakfast was pretty tasty considering what it is. For the money, I would stay here again if in the area.

"Excellent"
SpeakupRalph, 11 Juillet 2019

Considering the prices in Nashville are at the outrageous state... this location is doing an excellent job on making the cost of an overnight - acceptable. Thank you thank you. Also the hotel is in excellent shape, clean, and the manager at the front desk “Akhila” was very nice! Thanks for being very personable and attending to my needs. I would stay again for sure.

"First Trip to Nashville "
munciewills, 02 Juillet 2019

After researching several hotel reviews, we chose Best Western Plus Nashville Airport hotel and were very satisfied. We had an Executive King suite on the third floor. The price was very affordable. The hotel was very clean and offered free full breakfast which included eggs, bacon, sausage, biscuits and gravy, waffles and more. The staff was very friendly and made us feel welcome. We enjoyed the close proximity to the airport. It wasn't too loud and we could see the airplanes as the came into the airport for landing. I had one minor concern but spoke with their customer service representative named Aiden who quickly took care of our issue. I would definitely stay here again and will check out the Best Western hotels on any future vacations in any city.

"Exceptional best western!"
Sightsee46531871618, 02 Juillet 2019

I've stayed in a lot of hotels for business and best western is a common one I stay in. This location was exceptional and really stood out. Breakfast was phenomenal, whomever makes it is a very good cook and makes amazing biscuits. I never like free hotel breakfasts so this was a big deal to me. Oh yea, just don't get a room next to the elevator like I did. That part was not fun- very loud all the time.

"Night before EARLY flight"
nrfb, 02 Juillet 2019

This hotel lived up to its name...BEST. Our room was spacious, cool, and above all...clean. The handicap walk-in shower was just as I had requested when making our reservation. It was clean and perfect. Staff was very accommodating. We even found them at the desk when we checked out at 5:00 the next morning. Will visit again.

"Pretty good overall"
Brian T, 29 Juin 2019

I found this hotel to be a little aged but still in good condition. The free breakfast was very similar to most but a little better than many. Andrea the receptionist was excellent and made us feel very welcome throughout our three day stay. The hotel offers a free 24 hour airport shuttle.

"Really nice hotel!"
Ashley B, 25 Juin 2019

I've stayed at quite a few Best Westerns and this one was BY FAR the nicest! Everything was great - our room was immaculate, and the staff was friendly and helpful. Even the coffee was good! We will definitely stay again on our next trip out this way.

"Excellent hotel!"
Wander08372453238, 25 Juin 2019

From Ontario Canada. We were extremely satisfied witj the hotel. The service was excellent; front desk people were very friendly and helpful. The room and hotel were very clean and comfortable. We will stay here again for sure! Shuttle from the Airport and to downtown were great and friendly drivers.

"Good location"
Tom5671, 24 Juin 2019

Basic hotel . Fantastic location if you have a departing flight in early am hours. 5 min from the airport. AC cooling well but not dehumidifying well enough. It was still humid and dump in the room although the ac unit was running 24 hrs. Cleanness - average , small sticky spots on the carpet , floors need good mopping.

"Attractive Property"
Lucy A, 22 Juin 2019

Another hotel chosen by simply reading TA reviews! I was not disappointed at all with one small caveat. The female Front Desk Employee was extremely pleasant and quickly checked us in. HOWEVER, about two hours after check-in, I found my card had been charged a two nights' stay, almost $300, when I had prepaid it through Expedia! Since it was only 5 PM, I decided to go downstairs and speak to the front desk staff. The young male I spoke to was not helpful; instead, he wanted to get rid of me by saying I had to wait for the morning so that the Manager could address my issue. Thankfully, Ms. Sheryl stepped in, called the Manager, and was able to reverse the charge. But, guess what? The next morning, the same thing happened! The next morning, I spoke to Ms Akila, the Manager; I had to wait while she finished attending and speaking to what sounded like extended family that were staying at the hotel. She apologized for the convenience, stated the problem was probably related to switching of credit card vendors, and posted my payment to the Expedia account. That was the end of my problem. Other than that, I would recommend this property (as long as you're not double charged). The hotel offers shuttle rides, through a third party vendor, to downtown Nashville, for $10 round trip. The WiFi is great, there's a Keurig machine in the room, and a full length mirror which is great for makeup application. Even though this hotel is within close proximity to the airport, you don't hear any airplanes or noise.

"Breakfast - Mariama"
dminter901, 21 Juin 2019

The cook was extremely nice and so pleasant to speak with. She kept the breakfast buffet stocked and when she noticed that my daughter and I were taking food to our room for the rest of the family, she kindly offered two trays. She was absolutely wonderful. Her kindness made this trip a little better. Thank you Mariama, you're a real gem.

"Overall great stay!"
Gail A, 20 Juin 2019

My visit was pleasant and enjoyable. This was my first time to Nashville and I plan to return. Very convenient for travelers. The staff was very friendly and helpful. Really enjoyed staying at a new hotel and can't wait to return.

"Friendly staff"
Odyssey149258, 19 Juin 2019

Overall a great stay. Breakfast was convenient to grab a quick bite before heading out for a day of sightseeing. Sheryl was very helpful and friendly. Great location to easily get around Nashville. We enjoyed our stay and would book here again.

"What a Delightful Stay"
2doglady, 19 Juin 2019

This Best Western near the Nashville airport gave us a great place to stay before our early flight out. You can park and fly with this location although we did not use that option. We left early so we did not eat breakfast but they had some To Go bags out and ready. There is also a McDonalds next door with a 24 hour drive through that we used for breakfast. We fly out of Nashville a good bit and just now found this hotel. We will certainly consider staying here again! The service was very good and the room very quiet and comfortable. The shower was great, too. There are a number of hotels on this street close to the airport but this is one worth considering!

"Excellent Hotel!"
clayheathersloan, 18 Juin 2019

Excellent Hotel! Friendly, professional staff. Accommodated and early check-in. Had warm cookies and popcorn. Fun pool for kids. Really clean room and very comfortable beds!! Great breakfast! GREAT VALUE!!!

"Great location near airport, clean, and good value"
Sam S, 14 Juin 2019

We stayed here since we needed a shuttle to the airport early in the morning. That was right on time and quick. The room was good, clean, and there was an indoor/outdoor pool that me and the kids enjoyed.

"Taun Allman"
Taun A, 13 Juin 2019

The food at the Nashville Airport Best Western Plus was excellent. Jayne did an amazing job with the food and the guests. She was polite, punctual and kept the great food coming. Jayne did an excellent job.

"Excellent hotel!!"
gynthy74, 13 Juin 2019

Came with a group of 60 mainly kids from Minnesota. Accommodation was very good. Clean rooms. Mariaura in the breakfast area in the morning was very helpful and friendly! Would recommend to go back to hotel. Very nice!!

"A week of wonderful mornings"
Menold, 07 Juin 2019

I stayed at the hotel for a week on business. The staff was very helpful and professional. I especially enjoyed the breakfast every morning and talking with Jayne. She did a great job keeping the food fresh and greeted everyone with a cheerful good morning as they walked in. Keep up the great job and customer service! 5/5

"Two-Thumbs Up! Will definitely return!"
DnDfromNC, 05 Juin 2019

My husband and I stayed at this Best Western Plus for 3 nights this week and while we previously stayed at another BW in the area, we will definitely return to this location. Sheryl greeted us upon arrival and did not hesitate to correct our room choice upon request. The room was clean and the linens were fresh. The AC was cold and the hot water was hot. (The tub did drain slowly, but did not bother us - they may need to check into this though.) The breakfast set up was great and Jane, the attendant, greeted you with a smile and asked if everything was OK. Both the indoor and outdoor pools were crystal clear as well. Shuttle to downtown was great, and it's an easy drive to the Opryland area. Highly recommend this Best Western!!

"Very clean"
BONGAGNANT, 05 Juin 2019

We had booked 2 nights and added an extra night, The staff was very pleasant and the hotel was very clean, The breakfast was a hot buffet and the food was very good, the girl looking after the breakfast was very pleasant and efficient. In so far as the location it was only about 8 miles from the the large shopping center Opry Mills shopping Center where the Grand Ole Opry is also located. Also in the shopping Center is Madame Tussauds wax museum. It is also about 9 miles from downtown Nashville and the hotel will take you there and back for $10.00 well worth it.

"Changed prices"
339christaw, 05 Juin 2019

We stayed at this location for one night before flying out to Orlando for a week. I called and confirmed price twice to leave car parked twice and was told it was 5 bucks a night. This was really the decision of our stay along with reviews that rooms were clean. I am a hotel snob but if a chain is clean I am ok with it. The hotel itself was just ok. The beds were ok. The sheets not so good. The lobby was just ok. I like for a lobby to be big and open but we knew for the price paid we weren't getting 5 star. We didn't eat anything there as we left early for airport. The things I didn't appreciate was the price changing after we arrived to leave car parked to 10 bucks. The other issue was tub in room would not drain. We had 4 people taking showers and it was disgusting standing in each other's water. Knowing now what I know.. I would have stayed somewhere with a parking garage and pay 25 a day and loved my room.

"Wonderful Stay!"
Dean D, 04 Juin 2019

First time I ever stayed at a Best Western Plus but it was worth it! Everything was so clean and everyone was so friendly and knowledgeable. We took my daughter to Nashville to catch a plane and instead of having to drive to the airport, the hotel had a shuttle that took her to the airport! That made it so convenient We are going back at the end of June and will definitely be staying there again! It is well worth your money and time!! .

"Can't wait to come back!!"
TMG151, 30 Mai 2019

We stayed for several days on a girls roadtrip! The staff were very friendly, Gordon was awesome and took time each day to give us recommendations and reviews. The amenities were clean and the breakfast options were impressive. We will definitely be returning to this hotel for future vacations!

"Great overnight before my flight"
Michelle V, 29 Mai 2019

I stayed the night prior to my flight the next morning. The front staff was nice and informative. The room was well appointed and WiFi was included. I booked this hotel because of the park and fly and airport shuttle. The hotel allows you to park for $5.00 a night while your on your trip and the free hotel shuttle to and from the airport ran smoothly. My stay exceeded my expectations and I will stay again when in Nashville.

"Stellar service"
jens836, 29 Mai 2019

After being stranded overnight in Nashville due to flight delays, we chose this hotel. They have a fantastic, caring staff that go above and beyond to ensure your stay is perfect. The breakfast was delicious and the staff member in charge of it went around to the tables to check in with everyone. She even asked us later (as we were leaving and she was leavin if we were headed downtown, etc. They offer access to Monarch Transporters for a shuttle downtown,and held our luggage behind the desk for us after we'd checked out. When our flight was delayed again, I called to see if they would hold our luggage another hour and they were happy to do so. Beautiful hotel, clean and fresh. Pool was really nice, too. If we ever went back to Nashville, we would book here in a heartbeat.

"Trip to see my kids"
Meander28399988251, 28 Mai 2019

excellent stay, great staff, Extremely clean and Quiet. I enjoyed my one night there and would stay again. Many dining places near by. the shuttle to the airport was the best thing, was able to return the rental car the night before and be shuttled to the airport the next morning

"Excellent Stay and Wonderfull staff"
rogergrace123, 27 Mai 2019

Had such a great experience at the Best western! Service was great. Rooms were very clean and staff was super helpful and kind. Gordan and Madu were fantastic! So funny, entertaining, and made great conversation .Our Room key care weren't working but madu had courtesy to come with us and unlock the door. Great job Best Western!

"Great stay"
Carol S, 23 Mai 2019

Need to thank the lovely staff at this hotel. Created a nice place to hang out and rejuvenate during a busy visit visit to Nashville. Special thanks to the wonderful Jane who is in charge of your breakfast experience ! She goes above and beyond.

"2nd visit too this hotel"
Michael K, 22 Mai 2019

In this area this is the best hotel. Rooms are clean beds are comfortable. All the staff is great. Gaby at front desk is a great start when you get there. Very easy on your eyes. Plus she is very caring and extremely friendly. Jayne from the breakfast area is a outstanding lady. She treats you like family. The only complaint I have is on there rewards for free nights. I saw free nights at 20,000 24,000, 28,000. I think its alittle high. But other than that this is a great choice to stay. Im staying there in Aug & Sept.

"Everything was fine, except one problem."
Paradise65841524621, 21 Mai 2019

Everything was great with the one exception being that there were no black out curtains or blinds to block out parking lot light or sun from shining right into the room. The room only had a sheer curtain, which for security reasons, I would think you would want to add curtains that closed or blinds. Everyone from the parking area can see thru the sheers.

"Nice hotel close to the airport"
Bob M, 20 Mai 2019

Stayed here on a recent trip - nice place. Staff was helpful, rooms were fine and the breakfast was the usual free fare - nothing wrong with it, but nothing special about it either. It's close to the airport and for the money a good value.

"Clean and quiet"
FranknShawn, 19 Mai 2019

We've stayed at other Best Western hotels, so we knew what to expect. We were not disappointed. The hotel was clean and provided some refreshments in the lobby. There was plenty of information available for "things to do" in the area. Everyone we encountered was extremely polite and kind.

"Great airport option - solid, no complaints"
ArtsnSciences, 16 Mai 2019

Can't beat the location, and front desk staff was very friendly, efficient, and professional. Room was very clean and comfortable. Breakfast was decent: scrambled eggs, bacon, sausage, fruit, cheese & salsa, breads, yogurt, cereals, waffles. Coffee was O.K.

"Thin walls and lack of customer service"
jr0907, 14 Mai 2019

We arrived and asked for the top floor and was given a 3rd floor room. I guess they forgot they have a 4th floor. When walking down the hallways we could hear people talking in their rooms and hear their tv's . All before we even went to bed. We went out and came back by 10:00. No parking except on the back side of the building. We parked near the side entrance but neither one of our keys worked. When we walked around to the front desk, the desk clerk's comment was "you must have kept it by your cellphone." I kept it in the sleeve they gave us 5 hours earlier when we checked in and in a compartment of my purse. My husband kept his card in his wallet. Neither one of us has been told this by any other hotel chain. No apology for the inconvenience.

"review"
Jack J, 14 Mai 2019

stayed here arrived Sunday night room smelled like bleach and shower was full of mold but Sheryl immediately took care by moving us to another room even though it put them a room out of service. Thanks to the professionalism of Sheryl....! My biggest complaint is the walls must be made of cardboard, could hear everyone in the hallway. Woken up at 5am by people moving around hallway banging and clanging...

"No complaints!"
LenaBug24, 13 Mai 2019

Great quality for Nashville, and great service. They have a shuttle to the airport, which was a few minutes late, but no big deal. Rooms were clean and nice! We only stayed one night, but everything was as expected.

"Immaculate room in a convenient airport location"
Companion40390381004, 13 Mai 2019

This is the perfect place to stay if you have an early morning flight from the Nashville Airport. The room was immaculate and the free shuttle to the airport enabled us to turn in our rental car the night before. The room was more reasonably priced than the hotels in downtown or West Nashville.

"Nashville Cats"
jacob2044, 10 Mai 2019

great spot, great location. Timely shuttle goes to airport and downtown. Jayne was the BEST! She had great suggestions about the local area(restaurants, drug stores, liquor stores, etc.). She also gave us some great tips about downtown Nashville. If you stay here, look for Jayne!

"Hair show & NFL draft weekend"
Experience0247, 08 Mai 2019

Ana & Gordon did an amazing job of taking care of me during my stay. I chose to stay near the airport since downtown would be crazy. The room was comfortable, the staff was SO FRIENDLY AND HELPFUL!! I would like to see a larger selection for breakfast but it was free and filled my belly saving me some $$!! I have never stayed at BW before, I will return again :-) thank you BWPlus! Xoxo Cathy

"Life saver!"
PieterM82, 08 Mai 2019

My family and i went to another best Western in Nashville. Outside pool wasnt open there. My 4 year old was in tears. We called THIS best western and spoke to Gordon. He invited us for a free swim at his hotel!! My kid was so happy! Best hotel ever! Very nice people! Next time we will stay here for sure!! Thanks again Gordon!

"Great Visit"
O2918MTamye, 07 Mai 2019

Big thank you to all the staff for making our mini vacation even more enjoyable! From check-in to check-out, all the staff was so nice and very helpful. Wish I had the name of the gentleman that worked the front desk during the day when we were staying but he had so many suggestions of fun things to do in Nashville. Then we were greeted in the breakfast area by Mariama. She really appreciates her job and does it ever show! She made sure every person was extremely happy with their complementary breakfast. She really went above her job duties! All the staff welcomed the guest as if they were family! Thank you again for a great stay away from home. Our mother-daughter vacation was so special and you helped it even more.

"Excellent hotel, outstanding expectations. CLose to airport"
dragonix, 07 Mai 2019

Modern structure, well clean, very big rooms, located close to airport. Bathroom clean and well equippent. Sleeping was quiet. Breakfast offer was very good, high quality food and variety. Personnel was professional, there is plenty of space for parking, check in and check out operations were quick and easy.

"Grande Ole Opre and Nashville in general"
Dreamer27522371174, 02 Mai 2019

Your hotel personnel are as good as I have met. They are friendly, helpful and businesslike.If they overheard us wondering about something they jumped in and offered any knowledge thy had. They made the trip easier.

"Service and politeness"
phillipe1642, 01 Mai 2019

We stayed at this hotel and the politeness and the helpfulness, and not to forget , how seriousness of all the employee's. Jayne, that worked in the breakfast area, is an outstanding employee. She was on the spot to see if you needed anything.

"THANK YOU!"
Tiffany G, 01 Mai 2019

Our Stay was ABSOLUTELY wonderful. The staff extremely pleasant. Our check in and out and every morning greeted by Akhila, and greet beautiful, warm smile. Humor to start our days off. Such a pleasure! As well as the rooms and howl itself, very clean, warm, and comfortable. Every morning the continental breakfast, made by Mrs. Jayne. Delicious and really enjoyed the warm conversations with her to start or days in Nashville. We will stay at this location from now on, anytime we visit Nashville. Such a wonderful experience.

"Pleasant Stay"
Travel45706522880, 22 Avril 2019

Excellent hotel, Friendly staff, clean,nice clean and fresh room. The shuttle was on time and only a 5 minute drive to the airport. Nice breakfast buffet, Many food options to choose from. The coffee selection was far better than any other hotel that I've stayed in!

"The Best of Nashville"
E6919IJrebeccap, 09 Avril 2019

This was my 3rd stay at Best Western Plus Airport, Nashville, Tennessee. Planning a trip in June and August and will definitely stay at this hotel. Close to all events in Nashville. Hotel was the cleanest hotel I have stayed at. Rooms large and very clean. Very quiet with a wonderful breakfast. Everything you would want to eat. Staff very nice and professional. Loved my visits and highly recommend this hotel.

"Awesome!"
Shelldid, 08 Avril 2019

Rooms and amenities are great, and Jalynn is amazing!! So friendly and helpful! The lobby is pretty and has fresh popcorn and chocolate chip cookies. Rooms are large and clean and couches are very comfortable. Soap/shampoo/conditioner smells great.

"Dld"
boopie4525, 04 Avril 2019

Very clean, everything functional, top notch personnel in all departments. Special call out to Jayne, who tended to our breakfast needs. Well done! Additionally, the breakfast choices were great, thank you!

"Nice overnight stay"
Navigate23711109469, 01 Avril 2019

Andrea at the front desk was extremely patient and friendly. Nicely decorated room, clean bathroom, high definition TV. Breakfast buffet was great, a lot of tasty options. Just needs non-dairy milk! We would stay again for sure.

"Thank you"
Bearcat1732, 31 Mars 2019

I wanted to mention if you stay here please look up Mariana and her staff at the breakfast bar! This sweet lady will not let you leave disappointed or hungry! Top level service! Thank you for all you did for my family this weekend!

"Great stay!!"
Charitifisher, 31 Mars 2019

Great stay, clean, enjoyed Dolly Partons picture on the wall, spoke with Mariama at breakfast she was staff and soo sweet professional and it was the best hotel breakfast I ever ate!! I would recommend!!

"Great stay! What a surprise!"
mountainwoman, 29 Mars 2019

I associate Best Westerns with old, rundown motels that I stayed in as a child because they offered a swimming pool. This Best Western Plus had such great recent reviews and reasonable prices that I decided to give it a try. I think they took the previous building down to the studs and refurbished it. It was very clean. No complaints at all. The mattress was very comfortable. The staff was very friendly, particularly Jayne in the breakfast room who came by several times to see if we needed anything. If you haven't tried a Best Western in the past 20 years, try a Plus.

"Unexpected blessings"
Keandrea O, 28 Mars 2019

I was very pleased with my stay. I met an amazing person named Rachel who is God send. I was in need of 2 bd suite but they only had kings. She convinced me to stay in the king suite and to my surprise the stay was well worth it. My kids and I loves Rachel and i woyld recommend this place to anybody. I met a Angel..hope you meet her too! -ke and kids

"Very clean. "
Neptune2moons, 28 Mars 2019

Wonderful staff and very clean hotel. Keirig coffee maker in room. Free parking. Complimentary breakfast was above average, plus the breakfast lady was meticulous about keeping the area clean & well stocked. Nice indoor pool. Free parking. Shuttle bus downtown to Broadway $10pp round trip. Only fast food services close by. Bend your knees when elevator goes up.

"Great room for a great price. Very clean and nice amenities. Within walking distance of restaurants."
Ontheroad1612, 27 Mars 2019

Our room was opposite the elevator, yet we heard nothing. Rooms very quiet. Breakfast was great. Overseen by Jayne, she made sure we had everything we needed. Jayne made us feel like we were family - so friendly and courteous. This is a great place to stay!

"Very Nice Stay in Nashville"
Gordon H, 27 Mars 2019

Great location for Nashville vacation stay. Hourly Shuttle to downtown attractions and venues. Shuttle operated until 2AM. Was busy due toSEC basketball tournament but everything ran without a hitch. Clean rooms, friendly staff and great breakfast.

"Amazing hotel"
Quest62248218884, 22 Mars 2019

This hotel is crazy close to the airport, friendly people from the front desk to the shuttle drivers, food in walking distance. Great breakfast, comfortable and clean beds. Nothing bad to say! They offer a van into the city for $10 round trip per person if you don't have a car. Cheaper than parking!

"Night before flight "
WiseManwhosay, 20 Mars 2019

Nice clean room. Nice comfy beds. Decent price. Free airport shuttle at 0400. $5 a day parking. I mean it was a great experience. will stay here from now on when flying BNA early and when spending the weekend on Nashville

"K.carper"
Voyager522636, 16 Mars 2019

Stayed here on a business trip and the location was great. Room was clean. Noise level was never an issue either. Breakfast was good. Jayne was always very friendly and greeted everyone with a smile..I would recommend this place!

"Breakfast"
morganrnusbaum1, 16 Mars 2019

The breakfast was super good with a wide variety for everyone! Everything was cooked so well and there was enough for everyone. Mariama was an excellent worker during the breakfast hours. She was very helpful and polite. She was always checking to make sure food was good and made sure you had everything you needed! She was amazing!

"Family Visit to Nashville"
dreamer21931588, 15 Mars 2019

Location of this hotel cannot be beat as it is close to everything. The hotel itself is very nice and modern. The breakfast is great too. The beds were very comfortable and the room was clean. The staff was nice and friendly (especially the woman taking care of breakfast). The only complaint I had here was regarding the parking. We stayed Fri-Weds and we were not able to get a spot in the actual hotel lot at any point. While this goes to show how popular of a place it is to stay, I would have preferred parking in the hotel lot versus chancing it parking in the adjacent college parking lot.

"Awesome Staff, Clean Rooms, Great location"
Tyler C, 13 Mars 2019

I am giving a 5 star because we have really enjoyed our stay here. This is our second time staying here while visiting Nashville. Andrea was very helpful with us and our reservations. Staff was great with cleaning our room for us while we were out. They also have a full line of Breakfast foods every morning! Definitely will be back!

"Stayed overnight while catching a flight the next eve"
Lori K, 12 Mars 2019

We stayed one night and was so impressed with each staff person/member, the hotel, and local establishments. Our flight did not leave until the following evening and we spent the entire day after checkout, in the lobby accessing wifi - working remotely and drinking coffee/water. Another perk was parking at the hotel while we went to Florida to celebrate Chinese New Year with family!

"Best Western Nashville Airport"
Davina L, 11 Mars 2019

We have stayed at this facility several times over the years. Its a fantastic place. Very friendly and helpful staff, Andrea was amazing. Highly recommend. Will definately continue to stay as this Best Western again in the future.

"Best Western is upping their game!"
Escape44486587165, 11 Mars 2019

Until about a year ago, I steered clear of Best Westerns only because they had gone downhill. Ownership and branding changed hands so many times. But now, they are one of my top two choices when picking hotels for conferences, conventions, and other stays. This particular Best Western Plus was absolutely amazing. The staff was very friendly and helpful. Andrea at the front desk went out of her way to save us money on the trip to and from downtown Nashville. The breakfast ladies were so sweet and the food was probably some of the best hotel breakfast we have ever had. Everything was fresh and on point. The room was clean and well stocked. The beds were super comfortable and the shower was clean. When we come back next year for the next Supernatural convention (or really, any time we stay in Nashville) this will be our go-to hotel. We couldn't have asked for a better experience all the way around!

"Very Nice Experience"
W1374DFlindap, 10 Mars 2019

Very nice property. Andrea check us on and was very helpful. Room was comfortable. Location was right near the airport so it only took five minutes to get there. The only problem was that I called the front desk to change the time for the shuttle to pick up in the morning and she didn't bother to change it at the desk. I don't like to cut it that close when catching a 6:00 AM flight.

"EXCEPTIONAL SERVICE"
amandapo9, 08 Mars 2019

Best Western Plus Nashville has the kindest staff I've ever had the pleasure of meeting. Marianna was our attendant during our 6:30am breakfast. Even though it was extremely early for us, her warm and lighthearted spirit made sure we were well fed and ready to start the day. It's such a pleasure to be greeted with a smile. I truly feel at home.

"Great service"
maria g, 03 Mars 2019

Stayed here on a girls weekend the staff was very friendly and helpful, the rooms were clean and all the necessities were provided. We truly enjoyed the great breakfast options that was offered. Staff member, Mariama, was exceptional at making sure everything was fresh and hot. She was always super friendly and went above and beyond to make sure all the guests were happy and taken care of. Would definitely recommend.

"Great experience at this hotel"
Garnet35, 01 Mars 2019

This hotel was very clean, felt safe, and the front desk person was EXCELLENT. Andrea was the Best! She was so helpful regarding things to do, restaurants......she helped make this hotel experience a “5”! I would definitely stay here again. The beds were comfortable, and we were within walking distance to restaurants, a Walgreens and walk-in clinic (that my husband had to use....again, Andrea directed us to where we needed to go.).

"One Night Stay"
kimberlymI9636CT, 01 Mars 2019

Overall great experience, the staff was very friendly and helpful. The beds are a little too firm for me. The location was great for airport use and easy drive to town. The breakfast could include more fresh fruit and protein options but was good.

"Nashville"
Jet48048758705, 28 Février 2019

great location to airport 5 min. away. 15 min to downtown. only complaint bed to firm for me, but that won't stop us from coming back. Went to Nashville for Dierks Bentley concert on problem getting to & from Bridgestone arena from this location

"Stay and park"
Global280276, 27 Février 2019

Stayed and parked our cars as we flew out of Nashville. Nice safe neighborhood. Really clean rooms. Good breakfast. Shuttle took us to airport and picked us up after our return flight. Was able to leave my car for a modest fee and was so very convenient. Beds were great! All staff was friendly.

"Long weekend getaway"
Jennifer G, 27 Février 2019

Rooms were very clean. Always had clean towels. Beds were very comfortable. Staff was very friendly. There was a Youth hockey tournament going on in town, so there were a bunch of parents and children staying at the hotel the same time we were. We never heard any noise when we were in our room. Breakfast was amazing always hot and filled. The ladies working the kitchen area were very friendly and courteous and made sure we had whatever we needed. Mariana, Took very good care of us, she went above and beyond being hospitable. When she saw we were done with our plates and cups she would come over and take them to the trash for us, very pleasant woman. I will highly recommend this hotel to everyone who will be staying in Nashville. We will also be staying there again in future trips to Nashville

"Great staff support for a group reservation"
Escambian, 26 Février 2019

I booked a block of 15 rooms at the Best Western Plus for 3 days in February as a base for a tour of youth programs in the Nashville area. We needed a hotel that provided airport shuttle service, breakfast, and parking -- all of which were met flawlessly. Every one of the staff were accommodating, from the first contact with the group reservation coordinator to the desk staff, housekeeping and breakfast room staff. The pleasant attitude of good customer service was greatly appreciated. Our rooms were clean and had the amenities we needed, and the breakfasts provided a good start to our day. I highly recommend this hotel.

"Friendly Staff and cheap parking"
Seth G, 20 Février 2019

The front desk girl was able to give us a good recommendation for dinner (McNamara's, an Irish Pub), and the extended stay parking while we flew out of the Nashville airport was only $5 per day, much cheaper than parking at the airport itself.

"Nice Hotel with Amenities"
Burgerwas42, 13 Février 2019

It was a quick one night stay, but the hotel was very nice and conveniently located near the airport. Breakfast selections were very good and staff extremely helpful. Various amenities like indoor pool and exercise room looked nice if only we had been staying longer.

"Staying at Best Western Plus in Nashville, TNN"
MoabMama, 12 Février 2019

I had an early plane to catch early in the morning, and this place was the perfect setup. They had a free shuttle to the airport at 4:30 a.m., and they gave me an early morning wake-up call, and at the front desk they gave me a bag of fruit snacks to take with me.

"Great option close to Nashville Airport"
ADuran75, 11 Février 2019

I was greatly surprised by this hotel in the Nashville Airport area. Very clean room, very efficient personnel and great service attitude. I couldn't guess if it is a new place or has been recently renovated. I only stayed 1 night but the value/price combination was really good. Congratulations on your cleanness and service!

"So fresh and so clean"
Rebecca C, 10 Février 2019

10/10 would stay again. The room was very clean and the the employees were polite. Breakfast was great! Had lots of options and I loved how I didn't have to be up at the crack of dawn to eat. All in all great visit.

"Great Experience"
ConnorIRaley, 10 Février 2019

Clean rooms, friendly staff, comfortable bed, everything works, and Mariana the lady who works with the breakfast is super sweet and has an amazing work ethic. Not far from a Walgreens and not far from The osprey hill mall or whatever that name was.

"4:17 AM"
JTDAirlines, 06 Février 2019

Andrea was professional and accomodating. Room exceded expectations: modern, well laid out, quiet doors, large mini-fridge, Keurig coffee maker w/ teas to boot...my girls were comfortable! Best Bkfst: turkey sausage avail, waffles, cream cheeses, peanut butter pkts, jelly pkts, real butter, hot eggs, 3 juices, breads, etc. Discreetly offered Lobby popcorn, cookies, teas, java & hot H2O &/or Lemorange H2O throughout the evening hours too[oh btw, this modern coffee dispenser offers not only "Normal coffee" "Strong coffee" but "Normal Decaf" "Strong Decaf"]. Computers & printer 24 hr access in extended lobby. USB charge jacks in room. More than 1 or 2 lamps in room. Highway and Airport nearby were undetectible[audibly]; neighborhood cute, clean, manicured trees/grass/etc., hills. To-go snack bag if your leaving early and free shuttle to the airport...

"Great stay but don't depend on their airport shuttle "
eliwasno, 02 Février 2019

I stayed here prior to a flight and had a great stay. Room was great and breakfast was good. I told them exactly when I needed a ride to the airport and the guy was right on time. However, my return was quite different. I called the hotel on Feb. 1 at 5:13 PM and requested a ride from the airport back to my car at the hotel. When the shuttle never showed, I called the hotel again...5 times until 5:48 PM and no one answered. I finally gave up and took an Uber back to the hotel where...guess what...the hotel shuttle was sitting and the driver was having a cigarette. It was very frustrating as I saw Hilton, Holiday Inn, Marriott, etc. come through multiple times where this one didn't come at all EVEN after I requested it. I'd stay here again, but most certainly would not depend on them to shuttle me.

"Really nuce"
RachelJ906, 02 Février 2019

We stayed here overnight before an early flight. The room was clean and good size. We didn't experience much since we were not there long. Robbie was our shuttle driver to the airport at 4:30am and he was wonderful. He was very pleasant and humorous. I will definitely use this hotel again.

"Front Desk Andrea"
Danrood, 27 Janvier 2019

The front desk lady was so professional, she was the greatest and gave us points for having a small concern. We had a great stay and the room was very clean. Not a bad breakfast, gravy was like water though. Close to the Airport and not too far from down town too. Free shuttle to the airport was convenient.

"Excellent hotel!"
AustinMarge, 22 Janvier 2019

This hotel is near the airport so is easy to get to and has access to major roadways. The breakfast was excellent with helpful personnel. They have a shuttle that goes downtown frequently for an extra cost, but nothing is too far away.

"Nashville BestWestern"
Road68387194090, 20 Janvier 2019

My husband and I have visited 5 hotel chains in Nashville since July 2018 as we are new empty nesters (daughter attending college in Nashville). I must say Best Western has been the most reasonably priced with the best service and amenities. We have recommended Best Western (Airport) to everyone that we know visiting the area and everytime we return, we are always greeted with a friendly "Welcome Back". If there were any complaints that I could share it would be #1 Save some cookies for late arrivals #2 I love soft beds and their beds are firm.

"Outstanding service, spotless rooms"
SPMorgan60, 16 Janvier 2019

Our room was spotless and the bed was incredibly comfortable but what made our stay was the outstanding hospitality. Gordon made checking in easy and made sure we had everything we needed. Jane was friendly and accomodating during our hot breakfast and coffee. Canon made our checkout flawless and fast and made sure we had great parking for our car while we flew out for the week. Impressive, especially with such a reasonable rate on the room. Expectations exceeded! I will be back.

"This hotel had everything!!"
MagicalPR888, 15 Janvier 2019

We had never been to Tennessee so we were afraid we would get the wrong hotel for both safety and location. This hotel was ideal!! We were safe, in a safe location, centrally located. The hotel concierge and front desk were very helpful with business we had to attend to, faxing for us. We used the gym, ate the breakfast. We would definitely stay here again and definitely would try another Best Western Plus in another stage due to our positive experience here. One note, if you are going into town, use the shuttle if possible. We went on the night of a Bruno Mars concert and with downtown Nashville, it was really packed so we should have ditched the car. This is where we didn't plan well.

"Great Place for Flying Out"
henlem02, 15 Janvier 2019

Really good place to stay, park and fly. Good drop off and pick up. Courteous front desk. Excellent breakfast. Looks to be recently remodeled. Clean and comfortable. Not far from restaurants. Very close to airport, about 5 minutes by shuttle.

"Fantastic!"
KaylaIkerd, 14 Janvier 2019

My husband and I recently stayed at the Best Western Plus in Nashville, and we had the absolute best service! Mariama at breakfast was absolutely fantastic! She was super friendly, charismatic, and sweet! I can't express how wonderful she was! She made our stay so wonderful! She is a fantastic and a great contribution to your company.

"Comfortable, exceptionally helpful staff, great breakfast and other amenities."
GeorgeK1880, 08 Janvier 2019

The rooms are large and clean. The staff is exceptionally customer-oriented. The breakfast is very nice and the staff pleasant. This hotel is a great 'bang for the buck." I was much impressed with the desk staff--Andrea and Cannon and Mariama who is personable and works hard to make the breakfast a real unusually good and pleasant. I will be back. It is now my hotel of choice in Nashville!

"Loved it"
vanhun, 08 Janvier 2019

Wonderful Hotel with clean and modern rooms. cordell behind the desk was so nice and jayne in the breakfast area made the morning a great one. I'm returning to nashville later this year on business and will be sure to book this hotel for sure!

"Great staff, and accommodations"
Katrina P, 07 Janvier 2019

Friendly staff at breakfast and reception during all shifts. The indoor pool was refreshing, just the right temperature and clean. My friend and I return to the hotel when we unexpectedly spent an extra day in Nashville because we had such a good experience the first night.

"Great service, Great breakfast, Friendly Staff"
FellowTraveler550557, 06 Janvier 2019

I stayed at this hotel before and after my trip to California. They allowed me to park my car here while I was gone for $5/day and they had a free shuttle to the airport (along with a free wake-up call which I appreciated!). They had delicious chocolate chip cookies upon check-in. The rooms were clean and spacious. My flight was too early to have breakfast during my first stay but I was able to experience breakfast when I stayed over the second time. Mariama was the staff on duty while we had breakfast and she was so kind and welcoming. She made an effort to get to know the guests and ensure they were having a good time. I appreciated the service and we will definitely be staying here the next time we fly out of Nashville.

"Awesome Stay"
AbductingMothman, 04 Janvier 2019

This place is hands down the second best hotel I've ever stayed in, and the very first was a fancy resort type place. Canon and Sheryl were very nice and helpful, very friendly and my my and my parent's stay very welcome. It was a very clean place and offered a variety of amenities, definitely a place I would stay at again.

"Great hotel near the airport"
R1775DYpatriciat, 03 Janvier 2019

This is a very nice hotel located about a mile from the Nashville International Airport. They have a great breakfast buffet and the rooms are very nice. They had a very nice indoor pool but we didn't have time to enjoy it. We will book here again in the future.

"Good Spot to Stay"
purplecat4, 03 Janvier 2019

We were visiting my sister and needed a place to stay. The hotel was fine, but the ladies in the breakfast area were wonderful! Mariana remembered our names and welcomed us each morning. A wonderful way to begin the day!

"Great place to stay"
judy o, 02 Janvier 2019

Clean room. Loved the breakfast by Mariana! Great food. Great service. Easy access to I 40. Lighted parking. Only drawback was that it wasn't real close to downtown but met our needs. Good Cracker Barrel nearby.

"Great place to stay"
mary h, 30 Décembre 2018

Stayed here for our trip to Nashville. And we chose this hotel...and it was awesome! There was not a problem from our check in to check out. The room was clean, the bed was comfortable, and the hot breakfast was a pleasant surprise (they had bacon!). The lady that was doing the breakfast, Mariawa (sorry if not the right spelling) did a great job keeping breakfast stocked, cleaning up, and visiting with guests. We were very happy with the hospitality we received from them. We will love to stay here again when we return. In the morning's we saw the manager and she always asked if everything was ok or if we needed anything (Sheryl).

"Nice convenient place to stay"
Curiosity611880, 30 Décembre 2018

Nice up to date lobby. Small elevator. Small basic clean rooms. No extra tables and chairs in room but this is all that we needed. Breakfast nice... a very nice service. Small Indoor swimming pool. Will stay here again.

"Great Breakfast! Nice hotel"
Jonine J, 27 Décembre 2018

This a very nice hotel. The accommodations were excellent. The rooms were nice and clean. They had a great hot breakfast and Jayne did an excellent job of keeping every stocked and clean. One downfall, we missed have a microwave in the room.

"Excellent"
anitagjones, 23 Décembre 2018

I have been staying at this hotel for the last couple of years anytime I have a flight out of Nashville Airport. It is furnished very well, the beds are so comfortable, they also have a complimentary hot breakfast and a kitchen staff that is phenomenal. They always greet you with a 'good morning' and a smile and what better way to start your day. The night Clerk that I have seen most often and on this last visit is Andrea. She is so friendly, knowledgable, helpful and keeps herself composed at all times. This last visit the couple that checked in prior to me was giving her a very hard time. She kept being friendly, was professional and tried her best to help them. I don't think I would have handled it as well as she did. The housekeeping staff does a wonderful job as the hotel is very clean. You can also leave your vehicles parked there while you are gone on your trip for $5/day and they will provide transfers to and from the airport that is complementary. There are a lot of restaurants in the area and the hotel is located off of the main road so you do not have a lot of traffic noise. This hotel is wonderful in all areas and I would not consider staying anywhere else. So, if you are wondering if you should book this hotel, take it from me you won't be sorry. I would give them an A++.

"New place to stay on day one of two day trip!"
Red D, 22 Décembre 2018

Excellent cleanliness. Decent pool. Comfy beds. Decorated well. Great breakfast. The jewel of this place is a woman named Mariama. Sweet, loving woman who has a feeling about her that makes you feel good after you leave her presence.

"The Best Hotel Anywhere"
Jacqueline M, 19 Décembre 2018

A friend and I were traveling to Florida and back and stayed at the Best Western before we left and upon our return. I got separated from my CPAP machine which helps me breathe at night. Gordon, the front desk manager went so far and above his duty to help me get my CPAP back. He even took it to the FedEx store, boxed it, labeled it sent it back on it's way to me. I say Kudos and more to Gordon at the Best Western Plus in Nashville. You'll be glad you stayed there

"Here's the deal on Best Western Plus"
David A, 18 Décembre 2018

I've stayed here many times and the property is clean, well maintained and they have a really good breakfast. The location is near the airport but a good base for exploring the greater Nashville area. Andrea, who works the swing shift, is great with customers and really goes out of her way to make everyone feel at ease and comfortable.

"Decent"
Stone A, 16 Décembre 2018

Hotel was nice. Friendly staff, rooms were very clean. Airport shuttle was a little outdated and needs repairs, but it got me to the airport on time. Walls were thin, could hear everytime someone else on the floor opened their door or walked through the hallway. Vending machine didn't take credit cards, kind of inconvenience since no one carries cash anymore. Room service tasted good, but took forever to get to the room.

"Clean and Happy"
James B, 14 Décembre 2018

We had an extended stay there since we left our Air BNB after one night and then were forced to stay an extra night because of a snow storm. Great desk people, a clean room, and overall well maintained property. Only drawbacks was the constant smell of chlorine by the elevators, across from the pool and a breakfast that could have been a little hotter. Not in the airport but easy to get to and maybe a couple of miles from the airport.

"Wish we could have stayed"
SandradOrillia, 14 Décembre 2018

We stayed 1 night before an early departure from Nashville. The hotel was clean and well appointed. We had to leave before breakfast but received a small bag of fruit for the ride. Our driver, Robbie, was friendly and really helpful and got us to the airport on time.

"Excellent"
664stacyl, 13 Décembre 2018

Room and common areas were very clean. Nice selection of teas and coffee for Kuerig. Mini fridge was nice. Clean and comfortable beds. Nice indoor/outdoor pool. Very modern. Friendly staff (Thanks Andrea). Enjoyed the breakfast. Breakfast area was kept very neat and tidy and there were nice places to eat. Enjoyed a quiet nights sleep. Will stay here again when I'm in town.

"My night at Best Western Plus"
apea0127, 12 Décembre 2018

I was passing through town on my way to NC and I stopped by BW Plus (Nashville Airport). Gordon (the front desk agent) was extremely friendly and accommodating. He welcomed me with a smile and was kind enough to open the kitchen for me after hours. I will certainly stay here next time I'm in town.

"Awesome stay!"
doreen B, 11 Décembre 2018

We stayed for a week in November celebrating our 25th wedding anniversary. Hotel was very clean, room newly renovated, bed comfortable. Breakfast was delicious with lots of choices with very attentive service by Jayne and Marianne. the young man who was at the front desk was very helpful, as were all the employees at the front desk. The downtown shuttle is so convenient and a great price. The only thing missing is a room safe. I was a bit worried with the hotel being close to the airport but we only heard planes on the first night and after that they didn't bother us. We thoroughly enjoyed our trip and all the wonderful southern hospitality!

"Breakfast"
AliciaP1649, 07 Décembre 2018

Cheak in was easy and quick. Clean accommodations. Staff is helpful and friendly. Breakfast was awesome. Mariama was an awesome host and very helpful. Made our family feel like its only us here. Amazing experience.

"Hockey game"
michaelkarp7, 05 Décembre 2018

1st time staying at this hotel. I figured on trying it since the price was great and alot of reviews I read praised this hotel. Im happy I did. I come 2 Nashville alot. And I stayed at different hotels and this will be my 1st choice in the future. I stayed at 2 other hotels very near by. Staff is wonderful. Front desk Andrea is awesome. Very pleasant, making sure you are happy at the hotel.

"Nashville Rocks!"
Lisa M, 03 Décembre 2018

Had a wonderful vacation in this lovely and lively city! This hotel was immaculately clean. The room was very comfortable and the staff was really nice. I really appreciated the front desk manager, Andrea. Her knowledge of the city, sites, and experiences to be had in Nashville was impressive and she was super friendly. Also, the continental breakfast was delicious! Mariama was so kind, accommodating, and greeted me with a smile every morning. You will love your stay at this hotel.

"Excellent stay thanks to Andrea"
jerryv48, 01 Décembre 2018

This hotel is convenient, clean with amazing customer service! A special mention to Andrea - thanks for making me smile with the popcorn and cookies! If I owned a hotel, she'd be the be the person I'd hire without question. She is a natural and epitomizes customer service! Thank you Andrea! You're the best!

"Clean and friendly!"
Ozzie G, 01 Décembre 2018

Looking for a hotel in Nashville I came across this Best Western Plus because of its reviews and pricing. After staying here 5days, this hotel is clean and super friendly staff. Thank you Andrea and cleaning staff on the 4th floor!! Thank you for a great stay here at this hotel.

"Awesome"
Paige M, 28 Novembre 2018

The staff was very nice and helpful. We were asking about things to do around town and Rachel told us to visit Opryland. It was very beautiful and a great recommendation. Nashville is an amazing place and we were showed great hospitality.

"Very Pleased!"
reastman1370, 27 Novembre 2018

We stayed there the night before our flight to Europe, and the night we came back, leaving our car there while we were gone. Both nights were a very pleasant experience. The staff was friendly and helpful. Andrea helped us the night we came back from Europe, and after a long 24hrs of traveling, it was nice to see a friendly American face! :) The rooms were clean and the hotel was quiet, we will definitely stay here again.

"Very plesent stay and friendly staff"
Trail56076848805, 25 Novembre 2018

Staff was very friendly and welcoming , breaksfast was serve every morning and it was not only continental, it was like a buffet with many options to eat and delicious coffee. Mariana was very friendly and always asking to see if we need it anything else for breakfast. I will definitely stay here again.

"Nice Place to stay"
Todd T, 25 Novembre 2018

Great staff. Clean hotel. Price is right. Mariama, and the front desk staff were wonderful, during a very difficult personal visit. Good close by restaurants. This was my first stay in Nashville. Overall, everyone we have met, has been so nice to us. Typically we stay at Hilton hotels, but I got in late, and went to the first hotel that was reasonably priced, and close to the airport. The rooms are smaller than Hiltons, but every bit as clean.

"Great stay"
Voyage50800226213, 20 Novembre 2018

Very welcomed retreat after a long day of traveling. The rooms were clean, front desk staff was super friendly and our welcome was great. The only disappointment was the gravy at breakfast. Thank you for giving us a great stay.

"Cheer competition"
Carrie D, 20 Novembre 2018

I stayed at the Best Western for a cheer competition on the weekend of November 16th. During check in, I informed the front desk woman Andrea that I would be splitting the cost of the room with another guest, and I would be paying for my part in cash. She told me that she would make a note of that, and it wouldn't be a problem. At check out, she still charged my card. I reminded her that the other guests and I were splitting the cost. Long story short, we were charged for the room twice!! I called to try to get this straightened out, and was not given any answers. At the moment, I'm out almost $300. I am very upset about this and the way it was handled!

"Cheer competition stay"
GrandTour29290345179, 18 Novembre 2018

Our cheer team booked this hotel for our Nashville competition. The staff was so amazing and welcoming. They truly enjoyed having the girls and shared the excitement with other guests. The other guests even got up early this morning to see the girls off and wish them luck! Poor Andrea, we had a large group and she was so accommodating. She helped with towels, pool towels, questions and always had a smile on her face. I truly enjoyed her sunny disposition and wonderful attitude. At breakfast this morning, Jayne and Mariana were so excited to see us. It made my morning. They told me they've been so excited about us coming and were happy to take care of us. Their breakfast was amazing too. They made sure to keep everything stocked and had a smile for the girls. The staff truly made this an enjoyable first competition and I couldn't be happier. The hotel was very nice and I loved the location. It's close to everything but not in the middle of it all so it was easy to get to and get out of daily. The beds were comfy, pool was clean and everything smelled amazing (like citrus). Really good job Best Western! Thank you for a great stay.

"Bill California"
Camper00997823163, 17 Novembre 2018

We stayed at the hotel on our vacation trip to Tennessee. The place was extremely clean. The beds were comfortable. The staff were all friendly and helpful. And, the breakfast was incredible- the best hotel breakfast I've ever had.

"Everything but the beds"
Nicole F, 17 Novembre 2018

People up front are super nice, pool was clean, breakfast was great-especially sweet lady walking around checking on guests. My only issue was the bed. It's is very very firm. Made for uncomfortable stay. I had to pop Nyquil on night 2 so I could sleep through it.

"Girls Trip"
Explore01575940507, 14 Novembre 2018

I love everything about this Best Western. I love the water wall in the lobby it is very pretty. I also like the breakfast. I like how the lady goes around and ask how was everything instead of sitting in the back. The rooms are nice and clean. The front desk girl who helped up she is pregnant I think her name is Raquel or Rachel. She was so sweet and always smiled. I would definitely stay here again.

"Affordable for college tour"
thc0m, 12 Novembre 2018

Very nice and super clean new hotel. While it wasn't close to the more central Nashville college we were looking at, the price was excellent and proximity to the airport was convenient for an early morning flight. The staff was excellent. Extra kudos to our breakfast host, Marianna, for high quality service and attention.

"Weekend get a way"
Flyer20734272107, 11 Novembre 2018

This hotel is awesome! Breakfast was hot and delicious. They also have Monarch Pick up that'll take you to Downtown Nashville for $10 round trip. Room was clean. Highly recommend this hotel. Staff was friendly and accommodating. Breakfast attendant was very polite and kept food bins full. They had waffle maker, eggs, sausage, bacon, apples, banana,oranges, and yogurt. They also had bagels . Food was great! My husband and I went down for a weekend and had a blast!!!We'll be back and will book this hotel again. It is only a 15 minute drive to Grand ol Opry and Opry Mills mall. Mall is very nice. Order tickets early for yours if Grand Ol Opry . Please visit Mission BBQ for great food. They're located inside the mall. Everyday at Noon they play our National Anthem. It's great to see this support for our troops.

"PLUS is the Key Word"
TexanReviewer, 07 Novembre 2018

Our front desk staff was a young lady who was the best! I wish I could recall her name. This Best Western Hotel stands out more than any other Best Western Hotel that we have stayed at. I am assuming that is why it is a PLUS rated property. Parking was included in the nightly rate. The room was spacious, the beds had pillow-top mattresses and the bathroom had a foul odor fan. The pillows were perfect. The hotel has a shuttle that is convenient for guests going to downtown Nashville. I will forever consider staying near an airport in the future if these are the typical amenities.

"Pleasantly Surprised"
Lori M, 07 Novembre 2018

I could not believe how friendly and accommodating the staff were at this hotel! Everybody went out of there way to help us. It is an extremely clean hotel that appears to have all been updated. Not very far from downtown so Uber was fairly cheap! I would recommend staying here oppose to downtown

"Best Breakfast Ever!"
Inspire03586288826, 06 Novembre 2018

Jayne is the woman who cooks and takes care of the breakfast station and she does an amazing job! She's very personable and polite. She made our stay great! Our room door didn't lock when we arrived so we had to wait for maintenance. This was our only negative experience.

"Great place to stay near Nashville airport"
Andrew C, 05 Novembre 2018

Everyone is SO friendly and helpful ... The hotel is very clean and pleasant. And it's very convenient to many Nashville destinations. Thanks especially to Andrea at the front desk and Mariama and Jayne in the dining room.

"Dining"
Nadis N, 04 Novembre 2018

Just want to say a big thank you to Mariama at Best Western Plus in Nashville TN for making our stay very welcoming. She was very friendly and attentive every morning for breakfast. Her service was excellent. I would for sure come back.

"Best Stay"
jamescV73FR, 01 Novembre 2018

We really enjoyed our stay. The room ws very nice and Breakfast was excellent. For breakfast you had a large selection to eat which the food was very good. The lady, Jane, that took care of the food was very nice and kept everything for us to eat. There were also a lot of fast fod and other types of resturants nearby. It was not a long trip to go see the intresting things in Nashville. I would reccomend this hotel to everyone.

"Front Desk Clerk"
Explore10895009833, 30 Octobre 2018

Rachel was really helpful and very sweet and professional. I called and came to the desk a few times during our stay and she was always pleasant each time we spoke. I would my stay and Rachel 5 stars!!!

"Couples Get-a-way!"
catyloo378, 29 Octobre 2018

Perfect for air travel. For $5 per night, you can leave your car while away. You are not required to stay a night at the beginning or end of trip. We did not fly, but we found the beds very comfortable with lots of pillows. Our room was 211 and was near the elevator. The refrigerator was helpful. I thought there was going to be a microwave, but not needing it, I did not miss it. The breakfast is a full breakfast with bacon, sausage, eggs, gravy, biscuits, waffles, bagels, yogurt, juice, etc. It is served by Nariama who makes you feel like you are visiting her home. The desk clerk Andrea also goes the extra mile to make you feel welcome. The room was clean, and the heat was consistent. The shower was just right. The room is especially set up for the business traveler with an emphasis on comfort. Not luxurious but comfortable. There are several restaurants nearby. We ate at Darfons, and the food was excellent. We also ate at the KFC, and the staff was friendly and the food tasty. There also is an indoor/outdoor pool, but while we did not use it, it looked nice. We attended the Country Classic music show at the Grand Ole Opry House near Opry Mills and did a day trip to Cool Springs Mall and Franklin, TN. Interesting but bring a large wallet if you plan to make a purchase in the Franklin shops. Finally we went to the Nashville Flea Market, one of the top ten in the U. S. With all our moving about, it was great to have a quiet, comfortable place to stay that was reasonably near our activities.

"Pleasantly surprised"
tmg209, 28 Octobre 2018

I had done a little bit of research prior to booking this hotel online. Mind you, it was a last-minute booking so I was scrambling but I do pay attention to these reviews. Not only was the value perfect, considering the close location to the downtown area (6-7 miles at best) but the staff and the rooms (updated and clean!) were exceptional. We interacted primarily with Gordon at the front desk, who not only made exceptional suggestions for sight seeing ventures and food, but had exemplary customer service skills. A true gentleman who made us feel right at home and was good natured enough to put up with my spouse's off the cuff teasing!!! Thank you Gordon and to Andrea for having the exceptional managerial skills to hire you ;) All in all, a very pleasant stay at a hotel that I'd be happy to return to!!!

"Highly recommend "
Jos K, 27 Octobre 2018

We had the best stay! We were just here for one night but will remember our experience should we come back through Nashville. The bed was perfectly firm, breakfast was quite an expanse, the room was clean and modern. The staff was awesome, from our check in experience, breakfast staff, & kind housekeeping personnel. Gordon even called us after we had left because we had forgotten a few items in the room! Above and beyond. We are so grateful! Highly recommend!

"Great customer service"
icreate2c, 26 Octobre 2018

Great experience from the time I got there till I left. Rachel helped me get set up with my room and every staff member was polite as well. Def will be back. Room stocked great as well. Food was tasty as well.

"awesome"
Mike M, 24 Octobre 2018

Wonder stay on return from a 5 day trip to DC. Facility is in excellent shape. Staff is friendly and very helpful. Late nite pick-up by shuttle was good, friendly driver. We used Park and Fly to park our car here for the trip so we also used shuttle to take us to airport which worked out well and cheaper than airport parking. Breakfast was good, but normal stuff on it. We are Rewards members so we stay at some BW when we can. This one is top notch. Maybe a little pricey for its location, but not too bad. Will stay here again anytime we fly out of Nashville, which is a nice airport.

"Very impressed"
Jared P, 21 Octobre 2018

The staff was awesome and super friendly. We were helped at a front desk by Andrea that was very accommodating. Breakfast was great and the rooms were very clean. Two thumbs up for these guys. I would definitely stay here again.

"Exceptional service"
jeffreynstruthers, 21 Octobre 2018

Everything about our stay was great! The beds were really comfortable. Andrea at the front desk was awesome! She was super helpful and friendly and gave us great recommendations on things to do. She was also really quick to get us checked in. Highly recommend.

"Top notch all the way."
Frugal44, 19 Octobre 2018

I love the smell of the soap and lotion. Jayne who serves breakfast does a wonderful job and with a smile on her face.The breakfast was delicious. More choices than other Best Westerns. In room kerug coffee. Nice split bathroom with separate room for tub/toilet

"Great staff"
Pamela K, 17 Octobre 2018

From the front desk to the kind lady that took care of the breakfast, to housekeeping everyone was so kind, very helpful. We had a very good stay will definitely go back. The pool was very clean, the fresh baked cookies and popcorn in lobby were a treat. We especially liked how clean everything was. Very close to Airport yet quite. Quick jump on freeway to all the Opry fun spots. Breakfast was very good. Like I said I will go back.

"Great sleep"
GandGTraveler, 16 Octobre 2018

Was just in town for one night to visit friends and tried this hotel near Nashville airport with lots of other hotel choices nearby. Checkin was swift and friendly. The room was modern, clean and quiet. The bed was GREAT, firm with great pillows that allowed for wonderful sleep. The room was opposite the ice machine but everything was quiet except for the occasional plane overhead. Breakfast room was large with different types of seating with adequate food choices that included eggs, cereal, yogurt and fruit. A great option near Nashville Airport.

"Such a perfect stay"
Karen H, 15 Octobre 2018

From the moment we stepped inside we were treated with courtesy and patience. Andrea as well as the night concierge was more than happy to help accommodate our every need. The room was immaculate and had the comforts of home. My room was a king suite with the most comfortable bed big enough for my daughter and me. The layout is too cool! A closet equipped with an ironing board & iron / hangers too with dry cleaning avail if needed separates the bedroom from the sitting area that has a full size couch,desk, and a second TV monitor ,( especially nice since I wake earlier than my child.) My room also had a mini fridge and microwave/ complimentary k-cups and a Keureg brewer. The bathroom is separate and has a full size bath tub .Very cute and spacious room. The housekeeping is always around if you need an extra something and they're happy to oblige. What really impressed me was the breakfast buffet. It was one of the best I've seen. The staff was so efficient at keeping it stocked and was thoughtful enough to make sure we made it in time. Everything was delicious. I'm so happy we chose Best Western Plus Nashville Airport Hotel. I wioulc stay here again and recommend anyone else do the same. Ps. The Halloween decorations are so cute- I had to FaceTime my grandchildren to show them.( bookied our stay in mid October.)

"supper clean and friendly attentive staff"
Phil C, 15 Octobre 2018

The room was spacious and immaculately clean. My experience with the staff was excellent and they were kind, helpful and attentive. Andrea was courteous and assured that we enjoyed our stay while we were in Nashville.

"Nashville for a few days"
Saki1at714, 14 Octobre 2018

Best Western was very nice. Clean, quiet and well situated near the airport. They had a shuttle to and from Downtown Nashville for only $10 per person(Monarch). The woman that checked us in, Andrea was extremely friendly and helpful with what to see in Nashville. We went to Prince's Hot Chicken on her suggestion as opposed to Hattie B's or some other hot chicken place. Well worth the wait. Andrea was there all three day we were here and was always cheerful. Also would recommend the on and off tour to get your bearings and see the city. Being a Johnny Cash fan, we hit the museum. Filled with great stuff and information.

"Exceptional!"
Natalie_Wilhelm_21, 10 Octobre 2018

Friendly and accomodating staff. My family and I were very pleased with the warm and delicious breakfast and the options available, there's something for everyone! Jayne - we appreciate you and your exceptional service!

"To see a concert"
Vtjtn, 09 Octobre 2018

An extremely clean hotel, comfortable beds, appears to be recently updated. Clean carpet! Helpful staff.We were very pleased with accommodation. Used the shuttle to go downtown the price was great for a round trip. This is not a hotel sponsored shuttle, but staff was great to schedule for us. Be sure to ask about this. This hotel provided all we needed especially for the price we paid.

"Very nice hotel"
ertla22, 09 Octobre 2018

The hotel was nice, in a very nice area. There were a lot of restaurant choices but it was kinda far from downtown Nashville and hard to get through the traffic to get there. Still really nice place and I would stay there again

"Great place to stay!!!"
tcatrettmax, 08 Octobre 2018

Beds are extremely comfortable. Location was convenient to anything you needed, used uber to get downtown. ($12/$25) staff was extremely helpful and friendly. Nice overall trip and stay would highly recommend staying here.

"Clean, Friendly, Convenient"
cville_traveler_94, 06 Octobre 2018

Our room and bathroom were clean, the service was friendly and helpful, and it was an easy drive in and out of Nashville for tourist activities. It was definitely worth the short drive to save a lot of money on lodging and parking to stay at this nice hotel.

"Great Decor and be sure to use the shuttle service to/from downtown"
Merl R, 04 Octobre 2018

Stayed here four nights for a wedding celebration. The hotel decor is unique. The staff very friendly and helpful. We used the shuttle ($10 per person) to take use downtown and return. The shuttle really lets you "unwind" downtown while remaining safe. Hotel is within walking distance of fast food places and its location is very near the highway.

"Great Find!"
Tara S, 04 Octobre 2018

We really liked this hotel. It was SO clean and the staff was so helpful. Andrea went above and beyond to make us feel welcome. Jayne was so sweet at breakfast too! We were very pleased. It made for such a nice trip to Nashville. By the way, the pool is neat and the coffee is great!

"Surprisingly good"
RAKMN, 03 Octobre 2018

Located near the Nashville Airport there is also a shuttle back and forth. The hotel is very clean and looks new. Definitely better than all the other hotels nearby. Staff was very friendly and very helpful. The Wi-Fi, the air conditioning walked very well. I did not have breakfast so I cannot comment but it is available free of charge. overall it was very reasonably priced compared to the other hotels near the airport and I would definitely stay here again.

"Enjoyable stay!"
kebass, 02 Octobre 2018

The service at the front desk and valet was excellent as was the location. The shuttle to/from the airport was a bonus. Also they let me leave my car in their lot while I flew out of town for only $5/day! Win! The breakfast was good and the staff there went above and beyond. The rooms were nice but could have used a blanket or two.

"great hotel"
spitfirepip, 01 Octobre 2018

good friendly staff Andrea was particulally helpful with lots of question from us as to what to do in Nashville really useful whistle stop tour to a new and vibrant city old combined with new made it goodInfernal aircon unit though just would not shut down going all night and noisy !!!!

"Great hotel by the airport"
mamachicklet1, 28 Septembre 2018

Had a wonderful stay at this hotel . Close to the airport, and they have a shuttle that runs to Downtown Nashville every hour for a $10 fee. No need to fight the traffic and struggle to find parking.Good breakfast and friendly , helpful staff.

"Music City Visit"
Stone R, 28 Septembre 2018

Wonderful stay so far. Friendly and helpful staff, clean and spacious 2 room accommodation (sitting area w 2nd TV), big beautiful bed so comfortable, frig and microwave, and way above standard complimentary breakfast. Mariama was the breakfast attendant and could not have been more on top of things.... waffles, eggs, bacon, hot biscuits and gravy, yogurt and much more! This was a big plus for us!

"Outstanding "
Douglas S, 27 Septembre 2018

This is one of the finest hotels I have stayed at and I have traveled a number of years for business frequenting many of the major chains. Extremely clean and a very friendly staff. Very spacious room and clean and comfortable as well. This is the 2nd Best Western Plus that I have stayed at and if all of the Plus hotels are similar I will start staying at more of them. Highly recommend this location.

"Grand Ole Opry Visit"
Delma K, 27 Septembre 2018

At the Hotel the desk clerk Andrea was amazing. She was very nice, helpful, well informed, printed us information and gave us directions to all the destinations we were wanting to see. She is a very upbeat person. Definitely an asset to the Hotel. The woman in the Breakfast area, Jayne, was also very personable. She kept the eating and food area spotless. Great cook and very accommodating. I would have no problem staying at this location again if I am in Nashville again. I was pretty well located for what we wanted to visit. Thank you.

"Great Breakfast and Rooms!!!"
Allison S, 25 Septembre 2018

The breakfast was very good and there was a huge selection. The area was very clean and tidy. Mariana was so sweet and made sure everyone was taken care of! The rooms are a nice size and very clean with comfy beds!

"excellent customer service"
Trisha4travel, 20 Septembre 2018

I was greeted as I walked in the door by a super friendly and welcoming front desk attendant. She was so professional, nice, to the point and recognized that I asked for a first floor room and saw that I received one. The hotel and my room was decorated very nicely. My room was very spacious with comfortable beds. I left very early for a flight the next morning, so I did not eat breakfast there. The airport shuttle driver was prompt and ready to leave at 4:45 am! You will hear some planes taking off and landing, so keep that in mind.

"Excellent service."
posionone, 19 Septembre 2018

Room was spacious and comfortable. Front desk staff was very helpful. Very pleasant to chat with. Breakfast was good everyday. Food was hot and there was plenty to choose from. The lady that took care of the breakfast service, was kind and caring. Very helpful and made sure that you had everything you needed. The cleaning staff were great. They gave extra coffee pods for the kerrig. That was great saved several trips down to the lobby. The toiletries were citrus smelling. Towels and bedding were great. I would definitely stay here again.

"Wonderful Place To Stay!!"
Dawn B, 18 Septembre 2018

The hotel was Wonderful! The staff was Kind, Accommodating, and Professional They went above and beyond to make sure my son and I were comfortable. Special thanks to Marianna and Andrea - You guys were the Best!!

"A place to rest"
Mike C, 17 Septembre 2018

We travel about 3 times a year and always try to find a nice as well as safe place.this best Western plus just as it's name safe clean spacious room nice accomadating folks work here willing to help anyway the breakfast more than a continental hot and staffed no stress here easy Access off interstate with elevator wheel chair accessable enjoy your stay

"Really nice place to stay close to the airport"
Wayne W, 17 Septembre 2018

We had an early flight so we decided to spend the night in Nashville instead of driving the almost 3 hours fighting the traffic. Our room was ready when we arrived and the staff was very efficient getting us registered and checked in to our room. We also signed up for the park and shuttle to the airport. They only charge $5 per day and will carry you to the airport and will pick you up when you return from your trip between the hours of 4 am and 11 pm. The breakfast was delicious and something for everyone. They have traditional breakfast food including bacon, scrambled eggs, sausage, gravy, biscuits, etc. Also cereal, yogurt, fruit, oatmeal etc for lighter fare. Of course milk, coffee, juice and water were available as well. The only problem we encountered was our shuttle. We had signed up for the 8 am shuttle and at 8:05 he hadn't showed up. When we inquired about the shuttle, the desk clerk, Andrea, said there wasn't any shuttle scheduled for this morning but she would see what she could do. In just a few minutes Andrea and the manager on duty called an Uber driver and we were on our way in just a matter of minutes without any charge to us. We really appreciated their response. Somehow the afternoon staff of the previous day had not completed the schedule and our shuttle fell through the crack. But all's well that ends well and we would stay again at the Best Western Plus in Nashville near the airport.

"Nashville birthday trip"
Tanille T, 14 Septembre 2018

The hotel looks recently renovated. Nice updated decor and furnishings.The Bedding was very luxe and comfortable. Breakfast was good and Mariama was delightful and very hospitable. Hot biscuits, eggs, sausage and waffles were very good. My travel companion ate it in a matter of seconds. I'm glad I got to try a taste before he wolfed it down... Greedy idiot. Close to airport so take the shuttle so the taxi doesn't charge you $25.

"Amazing!!"
Chey3579, 07 Septembre 2018

Perfect place to stay in Nashville!! I'm extremely picky about cleanliness and this hotel met my high standards. Plus, the staff is very friendly and the breakfast is great! It's a quick Uber or Lyft to downtown, and you get a free shuttle to and from the airport. 100% recommended from expects rooms to be sparkling clean!

"Loved it!"
Taylor J, 31 Août 2018

I loved my stay at best western! I owe it to Jayne at breakfast!! She always made sure I had what I needed and was so nice! She greeted me each morning and always asked me how my breakfast was. The breakfast area was clean at all times! Her service was a blessing!!

"The eggs are great"
joahspaniel, 31 Août 2018

We had to come in for a wedding. It's a great location by the airport, it's very clean, and Jayne's eggs in the morning don't need any salt or pepper because they're pretty dang good. Would recommend this hotel.

"Hidden Gem !"
jeffryewalton, 29 Août 2018

Nothing it was great !!!! Ana and the team was very helpful with anything I needed . Ana made sure that everything I needed was taken care of. Can wait to come back and visit. Anytime I am in Nashville this will be the only place I stay ! Thanks Jeff Walton

"Value and Service Top Notch"
KGH57, 29 Août 2018

My wife and I just returned from Nashville. We decided to stay at the Best Western Plus Nashville Airport and our experience was exceptional. The rate was competitive with other area hotels but half of the downtown rates. A $10 return trip buy shuttle each day was far less then the $9.00 an hour parking rate posted downtown plus do you really want to drive down town anyway? The price at those hotels does not include parking. ($35-40) The Best Western was clean, simple but everything you need, A free hot breakfast, free parking and friendly staff. A special shout out to Andrea at the front desk for her help and infectious energy in helping on every request. Kent and Elaine Nova Scotia Canada

"Good hotel with friendly staff."
trlandon, 29 Août 2018

The hotel maintains the Best Western standard. Staff was very professional and helpful. First time to Nashville so this was one of my first experiences. I guess it is now referenced to Nashvegas. I am from Nevada and wanted to get away from Vegas so not thrilled, but not the fault of the hotel. This hotel did a great job of proving me with a great first impression of Nashville though. Bed was a little firm for my liking.

"Worst stay ever anywhere "
User, 24 Août 2018

I follow trip advisors reviews and ratings and have not YET been let down. Until this hotel. I can not even fathom how anyone could give this hotel a positive review. Too many disappointing things to list them all but a few are Hardest bed I've ever slept on and I've slept on the ground in the Marines. To say the value was poor would be like saying the native Americans got a good deal on manhattan for a handful of beads You have to pay for water in a 180$ room? If this room were 80$ I would still say so so value. Trust me do one of two things either pay the 20-40$ more for a better hotel of which there are plenty or just find the cheapest hotel nearby you'll feel better about what you spent either way

"Wonderful Hotel"
Sara S, 21 Août 2018

My family stayed at Best Western Plus Nashville Airport before flying out the next morning. The location is excellent for easy access to the Nashville airport. The hotel lobby was very clean and well kept. The room was spacious and clean. The beds were very comfortable with extra pillows which is a bonus. The front desk staff was courteous and friendly along with being very knowledgeable and professional. We will definitely stay here again.

"Great place for busy travelers"
EllaBella1208, 20 Août 2018

Great place to stay when flying into/out of Nashville: In proximity to BNA, the hotel shuttle service between 4am-11pm is excellent. After a long trip, there was ice water infused with fresh oranges in the hotel lobby - refreshing to take a swim in the pool (hours 7am to 11pm actually allow busy professionals traveling for business to actually use the pool. Room is nice and neat and inviting, comfy bed, nice new Keurig coffee machine in room... and friendly service at the front desk. Will definitely be back.

"Great Weekend Visit"
711tippyp, 20 Août 2018

This was an excellent trip from check in to check out. I loved how clean the room was. This is probably the cleanest bathroom I've ever had in a hotel. It was a good location for what I was there for. The staff was super friendly and helpful. I didn't catch the name of the lady who checked me in but her and Andrea who checked me out were all very lovely people. I would definitely recommend this hotel to travelers.

"Nicely located"
ronywallach, 20 Août 2018

We enjoyed staing in this hotel. Convinient access to nashville attractions and restaurants. The front desk staff was nice and helpfull. Andrea was nice, helped in any question and request we had. Thanks Andrea! The breakfast was good and the dining room was pleasent.

"Great Hotel"
Joey P, 13 Août 2018

Great hotel. Very clean and staff was over the top helpful. Arranged for shuttles to take us downtown Nashville. Pool area was very clean. Breakfast was fresh and hot daily. Server on site during breakfast to help out with any special needs.

"Nice, clean and comfortable"
amedlen75, 13 Août 2018

Stayed overnight to go the the Opry. Room was clean and comfortable. Water pressure was too low but the room was perfect overall. I always stay Best Western when I can they are pretty consistent and rooms are always good.

"Great hotel! Especially Maggie from the front desk!"
Sheril M, 13 Août 2018

Maggie at the front desk was so amazing! It was a great stay! She was very kind and understanding and really helped us out. It was refreshing to see such great service! Would stay again! The lady who makes the breakfast was also so amazing and kind!

"Lady Truck Driver hotel visit"
Zelda C, 03 Août 2018

My job requires my too stay in hotels. I love this hotel. Rooms are clean, the breakfast is plentyful and Andrea and the staff are really nice. When I come back to Nashville, I know where I am going. Best Western Airport Hotel.

"Staff is always very helpful and always takes great care to so."
Earl M, 03 Août 2018

Anna there always helps me with reservations and always makes sure my stay is excellent there. She as well as Akilla, the general manager, always makes my stay there enjoyable. This location is the best hotel in the whole state!!!! I will continue coming there as often as possible.

"Great Staff and a Great Stay"
Michael R, 02 Août 2018

Awesome Hotel with some amazing staff. Place is clean and rooms are immaculate. From the moment I walked in Ana was professional, polite and provided great local knowledge on places to eat/party. The breakfast was always good and Jayne makes sure you get everything you need. She was fantastic, ensuring a great experience every morning. Chuy was helpful and informative when I had a question about the property. Can't say enough about this place. I definitely recommend it for anyone staying near the airport.

"Great hotel for Value and convenience"
Diane B, 01 Août 2018

Not the fanciest or luxurious but met our needs, excellent staff attention and breakfast meal was very nice. Also, provide a 3rd party shuttle service into downtown for $10 roundtrip which we used quite a bit...very convenient.

"Great experience!"
luvdance98, 30 Juillet 2018

Andrea was very helpful. Great hotel and location for the price. Shuttle service to the airport was good. Amazing hot breakfast. Very clean room. Bed was super comfy. All staff was very friendly and helpful.

"Great Stay and Wonderful Hospitality"
Nick D, 27 Juillet 2018

My family and I stayed for a week while my fiance had work training. We dreaded the "hotel burnout" but that never happened on this trip. The breakfast was always fresh and we felt at home. Jayne always made sure that our breakfast was fully stocked. The pool hours were long and my kids loved it! The beds were comfortable and the fridge in the room was very cold. The only "negative" thing I could say is that I wish there was a microwave in the room, but we made do.

"Wm and Terri Ploof"
Bill P, 25 Juillet 2018

This has been one of the most pleasant hotel stays we have had,ever. The hotel staff,from the front desk to the housekeeping staff,and everyone in between were friendly,courteous and efficient. My wife and I were newcomers to Nashville and the staff helped us with every thing we needed, including how to use the shuttles,how to call for Uber and where to eat. The housekeeping staff were more than friendly and helped us with all of our requests. The breakfast was excellent and the woman supervising it (sorry,forgot her name)was very,very kind and did a great job keeping up with the constant flow of guests eating at her tables. The room was clean,beds were easy to sleep on and,as I said,the housekeeping staff were great. Over all my wife and I give this hotel a definite five stars.

"Love best western nashville airport"
wailuakaipuhaa, 23 Juillet 2018

The staff was EXCELLENT, for two weeks from check in to check out. The front desk girls Maggie and Cherryl and Andrea (Angela?) were were very helpful and friendly every day. Janey made breakfast very enjoyable always asking how your food was how your day was etc. Room service also did an excellent job cleaning the room. I would definitely recommend this hotel to anyone.

"M"
maxsanz, 23 Juillet 2018

Stayed 5 nights. Nice hotel, good value. Nothing fancy, decent breakfast. Easy driving distance to Nashville. Close to airport, assume has airport shuttle but not certain. Quiet, clean, safe. Didn't have microwave in room but one in common area.

"Nice Hotel"
whitetn, 22 Juillet 2018

I was in town on business and decided to stay at this hotel. The location is great as it is right off the expressway. Plus, there are some restaurants within walking distance to the hotel. Also, the hotel has a free shuttle that can pick you up from the hotel. The shuttle drivers were nice. However, we had to wait almost a half hour for a shuttle to take us back to the airport. My room was ready when I arrived which was great. I was pleasantly surprised by the newness and cleanliness of the hotel. It has been newly renovated and has nice size rooms. The room had modern furniture and the bathroom was nice as well. The tv had numerous channels with a channel list which was perfect. I had a peaceful night's rest. The hotel has snacks, such as nice and soft chocolate chip cookies and freshly made popcorn. This was a nice touch. The only downside was the breakfast. They offer a free breakfast which is nice. However, the items that should have been hot were cold and they should not have been cold at 7:45 a.m.. I let the employee know that was working the breakfast and instead of apologizing she was defensive and said the food could not have been cold. Then, she proceeded to check the temperature versus actually testing the food herself which would have been better. I actually ate the food and know it was cold and to argue with a hotel guest is inexcusable and unprofessional. They need someone with a better personality working this area and they should make sure the guests are taken care of and handle complaints in a professional manner. Guests can get sick by eating food that is not the right temperature.

"Hotel Stay"
bigbear0328, 19 Juillet 2018

The overall stay was great, from Ana or Andrea checking me in to the breakfast in the am. The hotel is very clean and the the entire hotel staff is friendly and helpfull. I stay here frequently and have never had a bad stay or problem.

"Convenient for overnight stay"
Edward J, 17 Juillet 2018

Very nice hotel. It was clean and the staff was friendly. We only stayed here for a few hours because we were catching an early flight out the next morning. The breakfast was what you'd expect for a hotel like this but it helped defray the cost of having to go somewhere else.

"Nice hotel"
casaloned, 16 Juillet 2018

We would recommend this hotel and stay there in the future. All of the staff were friendly and helpful...especially Maggie, Anna, Andrea, Akhjila, and Sheryl along with the Breakfast lady staff member. The room was clean and updated. The breakfast was acceptable also. It is near the Airport and around lots of restaurants too, FYI, They offer a shuttle that will transport you to Downtown Nashville for $10. pp. I cannot think of any negatives about this hotel.

"Nearly Flawless Accommodations"
Crushski2, 14 Juillet 2018

The clean, modern decor, comfortable beds and free breakfast buffet were wonderful, but the customer service was the best! Jane made sure that I had non-dairy milk for my cereal (stopped on her way home from work to buy almond milk for the next day). She was friendly to all the guests and added so much to our enjoyment of the meal. If only the management would offer environmentally friendly options like recycling bins for disposable items and reusing sheets and towels to save water and energy during multiple night stays. I hope to see some progress in this area when we return.

"Wonderful customer service "
Lovetotravel43140, 13 Juillet 2018

Very nice hotel. Clean, good breakfast and friendly front desk employees. Had the pleasure of working with Stevi. She was so helpful and accommodating. Another great stay in the Nashville area. Would definitely recommend this hotel.

"Great Accommodations"
ken s, 13 Juillet 2018

Comfy room, friendly staff. The lady who ran the breakfast room is super helpful and provides an excellent breakfast. Oh. Did I mention the chocolate chip cookies in the evening? And the freshly popped popcorn? A nice bonus.

"Very nice property. Convenient to airport"
MJ J, 11 Juillet 2018

Very nice property. Convenient for airport shuttle which is available as early as 4 am when I needed it! Staff pleasant and helpful. Needed feather free pillows. Basic breakfast included.Will return for future trips to the area.

"R.L. Terry"
Nomar T, 11 Juillet 2018

Breakfast was great. Full gym. Inside and out pool. Rooms were clean. Not far from downtown and surrounded by restaurants stores. Davita at the desk went out of her way to give us excellent service and make sure our billing was correct!

"Quick and Professional"
mct0n, 11 Juillet 2018

Quiet rooms with Firm beds. Good hotel overall. The staff was especially pleasant. Cheryl and Maggie at the Front desk for check in were friendly and informative. The two were quick enough to satisfy a line of customers quickly with no complaints. Also Cordell at check out was exceptionally professional with breaking down my bill to me (thought i had been overcharged) while also acting as a go between with the shuttle driver (Who also was very polite, even at 4:30 in the morning. Robbie was his name I think. Although I would advise scheduling a shuttle to the airport a little bit earlier than needed as it seemed there was difficulty keeping on schedule as the shuttle picks up for three different hotels in the area. Overall however, while it was a short stay it I was still impressed and would recommend this hotel to anyone traveling on business as it is very close to the airport.

"Stay during CMA Fest"
andrewnP2781VS, 02 Juillet 2018

We had a wonderful stay during CMA Fest 2018. Transportation wise, there was a shuttle that was operating to take us to and from downtown. Usually, the shuttle is $10 for round trip. During this week, they did a $15 daily shuttle for unlimited rides. We didn't spend much time at all in the hotel as we used it to rest our heads. When leaving, I was told that my taxes would be roughly $40. When I checked my account, I saw a charge for $40 and an additional charge for $25 dollars. I called the hotel and told them how I was originally given a price of taxes for $40 and asked what the additional charge was. I was told that due to my stay being CMA week, taxes were hire. I was talking with an associate, Stevi, who took great care of me. She credited the additional charge and apologized for the inconvenience. The reason I'm giving 5 stars is because the room was nice, the shuttle service was prompt and a great way to travel to and from downtown, and because of how wonderful Stevi was with resolving the billing issues (She resolved it right away too)! I would stay here again without a doubt.

"Friendly staff ,great breakfast"
Alva116, 28 Juin 2018

I was very pleased with my stay at this hotel. The only thing I wasn't happy about is that there was hair in the shower and in the sink ! The breakfast was really good,waffles,eggs,biscuits... very friendly staff and a good airport shuttle service.

"Good place"
David B, 28 Juin 2018

Friendly staff, quiet, clean room with good beds. The location is great for seeing the Opry and The Hermitage. Free breakfast was OK . Lots of parking and space can be rented as off-site airport parking.. No problems with this motel - would stay again.

"Get Away with Wifey"
Eric B, 27 Juin 2018

I was contacted to attend a timeshare presentation and the property that invited us booked a room at BW. It has been a while since I stayed at a BW. I was really pleased. It was clean and comfortable. This hotel was near the airport and I only remember hearing a plane once and the was in the daytime. The front desk was extremely helpful and friendly. The only thing that I thought was a negative is that there are not any service elevators and twice I had to wait for a maid to exit the elevator. I did not mind they were very polite and seemed concerned that they were in the way.

"Clean, comfortable & convenient hotel"
VLFrank, 25 Juin 2018

We had a positive experience at the Best Western Plus in Nashville, from the friendly service at check-in to the breakfast options the next day. The room was extremely clean, comfortable and quiet. The shuttle is a great deal - $10 round-trip to downtown - and both drivers were friendly and helpful. Great stay!

"Decent but nothing special"
Gary F, 21 Juin 2018

The hotel was easy to find and the staff was friendly. The rooms are ok, clean and good size. Price was good. This was just a one night stopover for us on the way to Texas so all we did was sleep and eat breakfast before leaving. But I would stay here again.

"Countyfest Weekend"
itsalyagain, 21 Juin 2018

We booked this hotel for Country Fest as it was just outside of the city. We were welcomed by Ray who was so friendly! He gave also all the info we needed on the places to go and things to see. You might have thought we were lifelong friends by the way he treated us! This hotel has fantastic employees! Additionally, the room was clean and quiet, and the breakfast was an added bonus!

"We stayed three nights and really enjoyed this hotel"
virostek5, 21 Juin 2018

The breakfast was great and the hotel staff were very helpful with questions. We also enjoyed the pool area after a hot day. Although the hotel is close to the airport, the plane noise did not bother us over night.

"First time in Nashville for my daughter's 21st bday celebration!!"
Janeeeeeeeeeee, 20 Juin 2018

My daughter and I had a great time in Nashville and that included our stay at Best Western Plus. From the first impression the lobby smelled fresh and inviting. Then we met Andrea at the reception desk and she was wonderful. Our room was ready early and she checked us right in. The room was very clean and nice just like the pictures. Andrea also gave us some great pointers about where to go. We wanted the best Nashville hot chicken and she said the locals like Prince's Hot Chicken and she wasn't wrong it was delicious! The breakfasts were very good also at the hotel. Lots of good hot and cold choices. Our stay exceeded our expectations in price and value. We will definitely return. With employees like Andrea how could we not!! We were the 305 girls!!

"Airport hotels"
allenjh2018, 20 Juin 2018

Most airport hotels are simple transit centres. The staff here went out of their way to make stay enjoyable. Thanks to Jayne (waitress) who spent twenty minutes helping us plan our visit to Nashville.

"Good airport hotel"
frequent_tripper_9, 14 Juin 2018

Perfectly good airport hotel, friendly & efficient front desk & breakfast staff. Room size , cleanliness & facilities fine. No services besides breakfast, Wi-fi & small indoor pool, but conveniently located.

"Clean and friendly hotel"
567kerrys, 13 Juin 2018

We stayed in Nashville for the Harry Styles concert. This hotel was easy to get to and it was easy to hit the highway to the city. Rooms were very clean and looked pretty new. I would stay there again.

"Great Breakfast and Amenities"
MJ M, 11 Juin 2018

We came and stayed for a few nights and breakfast is included every day and we loved how long breakfast stayed available, too! Normally hotels only leave breakfast open from 7 am to 8 am, the breakfast here is open u til 930 AM. Jayne was great i think she prepares the breakfast and she was cheery every morning and asked if everything is ok. Food is good breakfast food and well stocked.

"In town for the CMA'S"
strohs777, 11 Juin 2018

We had such a lovely stay at this hotel. We were greeted warmly by Jayne having breakfast every morning, Great Food was and unexpected treat. This is one of the cleanest hotels I've ever stayed in. All the staff so nice, comfortable rooms and all around welcomed. We felt secure and safe at all times. Highly recommended the Best Western Plus Nashville Airport Inn , an unexpected welcoming place to stay.

"Another Excellent Stay!"
drewgal, 10 Juin 2018

We just had a 3 night stay, and I will definitely stay here again! Everyone I encountered at the front desk was friendly and helpful. Our room was very comfortable, we had 2 queen beds and plenty of space to spread out. I appreciate the bathroom layout, with the sink being outside of the toilet/shower area, it makes it easier for 2 people to get ready. The breakfast is also great, they have waffles, biscuits, bacon, sausage, eggs and plenty of pastry, cereal and bread options. So glad we tried it this time!

"Holiday "
C3198RWmarkh, 08 Juin 2018

Great place to stay for visiting Nashville, we were here when the CMAfest was on and it was very busy. The hotel has a great location, comfortable and very clean rooms, staff very helpful, and the breakfast was fantastic, especially Jayne who made everyone welcome. Would definitely return to see y'all. Many thanks.

"Great hotel near airport"
aprocell, 03 Juin 2018

Wonderful accommodations, great location, excellent breakfast with good variety of hot and cold food available. Helpful and courteous staff. Want to thank Sheryl at the front desk for making our stay so memorable.

"Hospitality by Rayshawn"
steve u, 03 Juin 2018

We were headed out for the day and at the counter was Rayshawn. My wife and i said hello, He asked what we had planned for the day? We told him and he gave us some of the Tastiest Tennessee suggestions! Rayshawn really helped us experince Nashville! Thank you Rayshawn!

"Great stay. Great Location."
Kwill29, 01 Juin 2018

Great Location. It's 10-15 minutes from grand ole port, shopping and downtown. It's away from all the hustle and bustle and surrounded by other hotels so you don't have to worry about being in a shady neighborhood. Rooms were clean and stocked during our stay. There's 2 pools (1 indoors and 1 outdoors) which makes it great for the family. Breakfast buffet is one of the better ones. The lady was working her butt off to keep it stocked due to regular hotel guest and 2 big groups of high school aged kids and their families. Andrea at the front desk was very sweet and friendly. I would definitely stay there again.

"Clean and quiet with some extras"
dionbundy, 01 Juin 2018

This hotel is clean and well maintained. Having a fridge in the room was great for keeping drinks and food cold. The kids loved the pool. Breakfast was typical Continental fare. Overall great stay with our 2 kids.

"Excellent hotel near Nashville Airport."
swgbgl, 29 Mai 2018

This Best Western Plus is very conveniently located to the Nashville Airport. Plenty of parking with restaurants and fast food nearby. The hotel is of excellent quality with a top notch staff. My room was very comfortable. This will certainly be my hotel when travelling to Nashville.

"Extremely clean and comfortable!"
John C, 29 Mai 2018

We stayed here for 3 nights and this hotel was excellent. It was extremely clean and very comfortable. the breakfast was great and the staff kept things full and clean. It is close to the airport and they have a hotel shuttle. The staff are all very helpful and polite. For multiple nights stays I wish the area had some better regular sit down style restaurants in the area. There are lots of fast food and a Shoney's near by.

"Clean and comfortable"
KsBug79, 27 Mai 2018

This Best Western was a good value for our stay in Nashville. We felt it was easy to get to and from the sites we wanted to see from the Best Western. The staff was friendly. I personally was not real impressed with the breakfast. They offer a lot which was nice. But the hot food was very "industrial". Not really hot nor tasty. I would guess the waffles and cereals were fine. There's something for everyone offered.

"Will stay again!"
4lisabart, 25 Mai 2018

Very nice clean, modern rooms. Wonderful breakfast. Staff is fantastic. They offer a shuttle to and from downtown at $10 per person. Andrea made us feel right at home. This will be our place to stay when visiting Nashville!

"A sensibly priced hotel in Nashville"
rob1959, 21 Mai 2018

The problem with Nashville unless you have an unlimited budget is the downtown hotels are extremely expensive (especially to two Brits on an extended road trip around the Deep South). This hotel provided a sensibly priced option with the convenience of a bus shuttle service from the hotel to get downtown. The shuttle leaves every hour (by prior request with the reception) and takes about 30 mins. to get downtown, again picking up every hour from the same location. The cost is currently $10 per person return, which is still much cheaper than paying for downtown hotels. You are dropped right in the centre of the action, and the shuttle drivers were extremely helpful and friendly. The hotel is just what you would expect from a Best Western clean and modern, a good midrange choice. The area in which it is located is mainly business and commercial so not too much choice locally for going out on foot. But great, if like us, you use it as a base to get downtown using the shuttle.

"Clean and Comfortable"
estanner28, 18 Mai 2018

My husband staying for one night-we live in East TN but had a flight to catch out of Nashville. The hotel was super clean and perfect for our one night stay. The staff were all very friendly. I spoke with Andrea and she was very kind.

"Nice Airport Hotel"
Corihi, 17 Mai 2018

The Best Western Plus is a nice hotel close to the airport. It's located in a quiet hotel complex away from street traffic and appears to be new. The hotel has a free airport shuttle and complimentary breakfast. (We weren't able to take advantage of the breakfast due to our early morning flight.). Our room was clean and comfortable. The only negative was that the bed was a bit too high. I could've used a footstool to get into bed. The front desk staff and shuttle driver were friendly.

"Wonderful Place to Stay In Nashville"
Rileynico, 09 Mai 2018

We are a family of 3 adults who recently stayed on two occasions at this hotel. It is very clean and the rooms are quite comfortable. The breakfast is good but given that our initial stay was for 4 nights we would have appreciated a bit of variety in the breakfast items. The staff are extremely friendly and helpful. Jayne in the breakfast area is wonderful. She was very hospitable and made sure that everyone had what they needed before closing the breakfast room at 9:00 am. The front desk staff were great and had lots of advice re: accessing transportation - the shuttle as well as Uber and Lyft. The shuttle service to downtown Nashville was excellent. $10.00 round trip per person was very reasonable with good drop off and pick up location. We know from previous experience that parking in downtown Nashville generally costs about $30.00 for time period of 3 hours or more. Very expensive. We found Lyft to be about half the price of Uber. $12.00 each way to the Grand Ol Oprey. The rooms were clean and nicely appointed.with a Keurig, microwave and fridge. An easy chair in the room would have been welcome. There was a desk chair which was useful but the only other chair was quite low and had no arm rests. Not very comfortable. Chocolate chip cookies, coffee and popcorn in the lobby were a nice touch. The popcorn was however all gone when we returned most days at 5:00 pm. It would have been nice to have it available in the evening which has been our experience at the Drury. Highly recommend staying here - reasonable cost and about 3 minutes from the airport. Also several restaurants in the area within walking distance.

"Amazing Customer Service!"
385amanda, 09 Mai 2018

Called in to get reservations made for a group at a very busy time when there were not many options. Stevi was absolutely amazing as she was able to get us in and where we needed to be. I am blown away by the fact that Stevi went the extra mile in helping with this and kept on it all week. She was always in communication with myself and her excellent customer service didn't waiver one bit. Thank you to Stevi and all at the BW!

"Easy in and out"
marciabirmingham505, 07 Mai 2018

Chose this hotel because we had to leave early to catch a 5:30 flight. We were there for 3 days. It was conviently located and easy to get off and on the highways around as we went sightseeing. I was really hoping to stay downtown, but there was a big craft beer brewers event was going on and everything was booked. I was pleasantly surprised by the Best Western Plus. Oh and the bed! Very comfortable!

"Stayed a week, would again!"
NancyMacK, 07 Mai 2018

My husband and I were on a bucket list trip to Nashville and stayed here, mostly because of the price of hotels downtown, but worked out great. Place is very clean and quiet. Everyone was very friendly and accommodating, special shout out to Jayne the breakfast lady who kept food topped up and place spotless. Lots of variety in food: waffles, cold cereals, boiled eggs as well as the usual hot breakfast items. Give the front desk a bit of notice for the shuttle downtown. They drop you off near the Ryman and from there it is a short walk to the Bridgestone arena, Broadway and the Country Music Hall of Fame...and yes you should go to it, I am glad we did! They pick you up from hotel near the top of the hour and pick you up from the one location by Ryman on the half hour up until 1:30am. It is $10 per person round trip rather than the $25 via taxi. You can also get the $15 day pass and go as often as you like. We tented a car from Enterprise and it turned out to be about a 5 minute walk away, for a day trip to Franklin area and BelleMeade. All wonderful. We definitely will be coming back to Nashville and certainly will stay here again. HeeHaw.

"Awesome Hotel Stay"
Maleah21, 06 Mai 2018

Stayed over the weekend for Soccer Games. Our son plays soccer and it is an important part of our families activities. We couldn't have booked into a nicer hotel and only 15 minutes from the soccer fields. We were greeted soon as we entered the hotel. There were cookies and fresh popcorn for the guest. The room was really nice and so clean. There are several nice spots around the hotel for photo opportunities. We had the nicest breakfast ever served each morning. It had a lot of hot foods such as biscuits and gravy, scrambled eggs, bacon and sausage. It was clean and well stocked. There was rain in Nashville but still we were at the soccer field and enjoyed ourselves. Looking forward to our next games. Definitely will be booking the Best Western Plus located close to the airport. Quiet and you heard no noise from the airport. Thank you for a wonderful stay.

"Just 4 minutes from the airport"
Marion N, 01 Mai 2018

Chose this hotel as we only had one night and wanted to be nearby to get back to the airport to pick up a rental car the next day, so this was a perfect location. The shuttle service to pick up up from the airport was prompt and we were able to book a return trip for a specific time which was great. The rooms were decent size and a comfy bed, although it was high, as a small person I needed a step ladder to get into it. Breakfast was ok, quite a good choice, but a bit of a busy area. There was an indoor/ outdoor pool if you had time to take advantage of it. Lots of fast food places in easy walking distance. All in all a good place to stop.

"Great place to stay!"
Alice M, 29 Avril 2018

The front desk staff was very friendly and helpful, especially arranging for the shuttle to downtown. The room was modern, spacious, and very clean. We stayed for 3 nights and having breakfast ready whenever we were was a great bonus. Jayne was always smiling, refilling, cleaning tables, and making sure everyone had everything they needed. A very pleasant way to start the day!

"What a great place to stay!!"
Jeni P, 26 Avril 2018

My boyfriend and I were there for a long weekend to celebrate his birthday. The hotel was newly renovated and our room was very clean! The shuttle to and from the airport was a great bonus. We also used the shuttle that takes you downtown every hour. We found this to be super convenient. The best part of our stay had to be the breakfast. Not only was it delicious, the ladies who serve and take care of it were amazing. We had a really great experience with Jayne. She was extremely friendly and welcoming. We will be going back to Nashville soon and can't imagine staying anywhere else!!

"Nice hotel, poor check in employee"
kevin m, 25 Avril 2018

Surly employee seemed irritated that I wanted to check in early she had to leave her back room to come to reception desk, after she dismissed me she quickly returned to back room to hang out with her fellow employees.

"Solid budget hotel near airport"
Adam M, 24 Avril 2018

The hotel advertises a free shuttle to the airport but didn't say you have to call to have them pick you up. After we did call we waited and waited and no shuttle. Finally after almost an hour of waiting we take a cab to the hotel to find our shuttle driver asleep. At least the front desk clerk was very nice in getting us checked in early. The hotel also advertises a $10 shuttle downtown but it stops at other hotels first so good luck getting a seat. We ended up taking uber downtown our whole stay. I would recommend a car if staying here. There is nothing nearby within walking distance restaurant wise. The room was nice enough, a little small, and the beds were firm. The bathroom sink was outside the actual bathroom which is awkward when traveling with friends. The drain in the bathtub was very slow to drain. Stood in standing water a few times to take a shower. They have free breakfast which was appreciated. Our room was on the top floor and was pretty quiet despite a rickety elevator ride up there.

"Highly recommend!"
Teresa H, 24 Avril 2018

VERY clean place with VERY friendly staff. Close to the airport and the free shuttle service was FAST and friendly. Breakfast was excellent as well...with bacon =). I will definitely be back the next time we fly out of BNA.

"Surly employee"
Kevymerry, 23 Avril 2018

After driving hundreds of miles in the pouring rain, we arrived at the hotel around noon, earlier than the standard 3 pm checkin. The front desk attendant, a young woman Davida was congregating with her coworkers in the back room, and was annoyed that someone was at the reception desk. She gave no greeting, but asked what I wanted. I told her I would like to check in, she repeated 3 times that check in is at 3 pm, and she had no rooms available. I left and returned an hour later. Once again she was in back room with her coworkers. I did get a room, and it was very nice and clean. Why is being pleasant so rare among the young?

"CLEAN, CONVENIENT, COMFORTABLE"
RWETHRYT, 18 Avril 2018

This was our first stay at this property and we were thrilled! The decor is funky and fun with all the various textures. There is a bubble wall in the lobby that is a nice relaxing touch. There was popcorn and lemon water when we arrived which was a nice treat. The staff was very attentive and helpful, the rooms comfortable and luxurious. We stayed 2 nights and were late for breakfast both mornings but were accommodated. The attendant just let us work around her and never made us feel rushed. Oh and there is an indoor/outdoor pool that we enjoyed just the indoor part due to the weather.This is our new go to spot in Nashville!!

"Great stay when flight was cancelled"
Yukonjj, 17 Avril 2018

Great basic play to stay. Modern bathroom, spotlessly clean. Good coffee. Friendly service. Shout out to the shuttle driver, so cheerful at 6am! We were booked here by our airline, and I was very happy with this choice.

"awesome"
Jacob R, 16 Avril 2018

awesome staff and hotel. Nothing fancy but clean, comfortable, and a place to stay for your early flight. The front desk goes above and beyond to make sure everything is perfect. I will return next time in nashville.

"Pleasant and comfortable"
dougdowers, 16 Avril 2018

My son and I had a very pleasant 4 night stay. The room was clean, quiet and the staff was very friendly and helpful. They served an excellent full breakfast every morning with several different juices and fresh coffee. Surrounded by restaurants both sit down and fast food and is right down the street from the airport. Great job Best Western Plus, I would easily stay there again.

"Where's the hot water?"
dg0nzale, 16 Avril 2018

Really nice motel but has a hot water problem. Stayed 6 nights and lacked hot shower on 4 mornings. On 2 evenings I was scalded by excessively hot water. Makes for a miserable stay when Nashville gets humid.

"Finally clean, quiet, and Friendly"
Penny S, 10 Avril 2018

This hotel finally met all of our expectations! The room was extremely clean, the staff was outstanding and no noisy elevator to listen to all night! It was comfortable and included a hot breakfast! Middle of the road pricing! Perfect!

"Great Stay at Best Western Plus"
schmittb12, 10 Avril 2018

We had a fantastic experience at this hotel. Breakfast was really good, food was fresh and plentiful, staff checked with us to see if we needed anything else and how we liked the breakfast. Front desk staff was extremely helpful putting us next to our friends. Room was clean and bed was so comfortable. Where can I buy a mattress like that? Keurig in the room instead of the crappy coffee makers normally found. We will definately stay there again.

"Great place"
User, 09 Avril 2018

This was my first time staying at this hotel and the staff member that was on duty that night was amazing on helping us. His name was Fitzgerald and we had a situation where my son locked our door and he made sure and went out of his way to help us and I appreciate that so much. Me and my family are grateful for people like this. I would recommend this place to anyone. Definitely will say again when in town

"Close to Airport"
MNER, 08 Avril 2018

Easy to find just outside of Nashville airport. Rooms very clean, only 1 lift but doesn't have many floors, Breakfast was good but make sure that you are not late. Coffee OK but tea does not taste like tea. If you come from overseas bring your own tea bags. This was a good place to stay without going into Nashville giving a quick get-away the next day.

"Awesome service"
joeplumber, 08 Avril 2018

My kids loved the pool. Also warm cookies and popcorn when we got back everynight. Breakfast each morning was always perfect thanks to Jayne. She always made sure we had everything we needed. Would stay there again for sure. Close enough to Nashville.

"VERT DISSAPPOINTED"
tkdiver1, 04 Avril 2018

We have been staying at this hotel many times a year when we travel. However, tonight the clerk was inattentive and did not recognize us as gold members. Refreshments in the lobby were empty and not attended to. We have never in the past been charged for parking which was why we stay here. However, the clerk insisted there was a charge and has always been a charge. We asked her to check our records which she declined to do. With all the choices in the airport area, next time I will opt for one with the friendly staff who care about customer service. No perks for loyalty here.

"Expensive. But very nice experience."
calebburnette, 04 Avril 2018

It was a very nice hotel. Staff very helpful and friendly. Everything was nice besides the price. I could have found a cheaper hotel if I looked longer. The distance from the hotel was very convenient. So that was a major impact on my decision .

"weekend with my girls"
tmd883, 01 Avril 2018

very friendly staff clean room / extra towels no problem good breakfast! clean eating area , plenty of hot fresh food . free coffee all the time made for an enjoyable stay thank you :) special shout out to Andrea

"Clean Hotel, close to interstate for easy access to all Nashville has to offer."
Wendy S, 15 Mars 2018

Great 4 night stay. Room was clean and cleaned every day for us. Andrea at the front desk was nice and friendly. Breakfast was included each morning, it was great. Fresh waffles, hot eggs, potatoes, bacon, sausage along with cereal, breads, bagels, yogurt and fresh fruit. Jayne kept everything full and hot during breakfast hours.

"Stop over enroute to FLA"
Matthew L, 14 Mars 2018

Booked through airmiles, stop over enroute to FLA. Seamless check in, room on 3rd floor was clean and comfortable. Bed was quite comfortable, room came with bar fridge and kuerig coffee maker. Facility did have a pool but we did not use it. About 10 min drive into Nashville, 2nd and Broadway where most of the nightlife action is. Breakfast buffet in morning was adequate offering eggs, bacon, sausage , homefries, toast, make your own waffle, cereal, coffee, tea, juice (thx Jayne). It did the trick for a quick enjoyable bite and we were able to get on the road again in a timely fashion . Overall pleasant stay would recommend!

"Brief stop in Nashville, TN"
Roderick C, 12 Mars 2018

I had chosen this hotel because of the proximity to the Airport; it is literally 5 minutes from it. The young lady at the front desk (Davida) was so nice and helpful while checking me in; she asked if I had any questions as to the hotel, the area, etc....she was very informative and professional. The next morning before I checked out (I missed breakfast), I met another friendly staff member (Jayne) that worked in the breakfast area. We talked a little bit, and she had noticed that she didn't see me during the breakfast hours (missed it by 10 min); she stated that the she had just put the food up, but if I would like a anything to eat...I could still get something to eat. That was really refreshing for her to do that. Many other hotels I've stayed in never offered any breakfast after it had closed. My wife and I talked to Davida and Jayne while we ate; the conversation was very pleasant. Both of these ladies made us feel right at home - Thank you ladies for making us feel comfortable. Everything about this hotel was great, the outside appearance, the cleanliness of the inside, etc. Our room was very clean from top to bottom (my hat goes off to the cleaning staff for an outstanding job).

"New hotel problems"
Thomas J, 12 Mars 2018

Had no hot water the night we arrive for a shower. The day we checked out we had feral ants running around a nightstand or they had placed the mints. Breakfast was very good. Staff was very friendly. Once they figure out their problems will be a great place to stay

"Great!"
kamero16, 06 Mars 2018

Stayed for four nights while on vacation to Nashville. the front desk receptionist Bethlam was wonderful to work with from booking to departure. She was so friendly and gave us wonderful dinner recommendations! The hotel was clean and accommodating. Complementary airport shuttle was wonderful and at most a $14 uber ride to broadway! We would definitely stay again.

"Nashville trip"
bmiller221, 06 Mars 2018

the hotel is by no means unique other than the fact that I never didn't get a smile from a worker or a friendly hello from the breakfast girl! Bethlehem at the front desk was fabulous always smiling and greeting us like family. The hotel has a shuttle to the downtown Broadway area that costs $10 round trip which I would highly recommend. The property is clean and well maintained with free hot breakfast an exercise room with weights and cardio, indoor outdoor pool. about a half mile from the airport and about 7 miles to downtown. All in all a very nice base for a great Nashville trip!!

"Excellent"
MikeySchoo1, 04 Mars 2018

The room and hotel was very clean and pleseant. We had a very good stay! The morning breakfast was perfect and enjoyable. They even had a free shuttle going to the airport. The use of the social lounge was helpful with our friends.

"Clean, convenient, pleasant staff and free airport shuttle"
TNbeachbum75, 03 Mars 2018

This is a no-frills, modern property very conveniently located near the airport and within a short distance of restaurants, drug store, etc. Rates are very reasonable for the area and great value for the $$$. Breakfast had the typical choices - the breakfast attendant and front desk personnel were very pleasant. Comfortable bed, free parking. Would stay here again.

"More than adequate"
win54, 02 Mars 2018

We stayed here on our travels home. The room was a bit on the small side but very clean and comfortable except for the occasional chair which would have benefited from an ottoman. Staff at the front desk were friendly. The pool looked nice but we didn't use it. Hallways, lobby and room décor were very nice. We enjoyed the breakfast and Jane did a great job of keeping everything well stocked. I would definitely stay here again. We dined a Monell's at the Manor (about 10 minutes away by car) and thoroughly enjoyed it.

"Very Nice Hotel and Caring Staff"
Rochelle B, 28 Février 2018

The hotel is very clean and the rooms are nice. The staff are friendly as well. But beyond that, the staff (including upper management) seem to care about their guests. In my situation, I shared with one of the sales reps that my brother was having surgery the day I was checking in. After a very long and emotionally draining day, I checked in to my room late that evening. There waiting for me were snacks and a personally signed card from the sales rep and all of the staff. They wanted me to know they hoped all went well with my brother's surgery. It honestly put a much needed smile on my tired face. The little things matter.

"What a great hotel!"
Cynthia A, 27 Février 2018

The room was very clean! The staff was very helpful and so professional. They helped accommodate my stay for a longer period because of my flight being canceled during recent winter storms. I highly recommend this hotel! Will stay here again when I am in Nashville. Thank you!!

"Thomas Vayda"
Thomas V, 25 Février 2018

I arrived at 2 am after traveling 30 hours from Manila. Andrea, the front Office desk Clark greeted me, went out of her way to assure I had a good stay. I was so happy, I just booked a follow-on stay in March with this hotel.

"Specializing in large groups for sure!"
524JudyD, 24 Février 2018

We were a party of 14 and I'm happy I booked 3 months in advance of our trip. There were hockey and fencing groups staying there as well. Rooms were extremely clean and accommodating. We had family arriving after driving for 18 hours and were kindly given early check in so they could rest before our fun! Each room had Keurig coffee & tea makers & mini fridges and of course the usual accommodations like iron and blow dryers. The bedding was so comfortable and restful and luckily they arranged for most of our rooms to be close by each other. They do have an indoor/outdoor pool and it is truly indoor/outdoor; only separated by a wall, so due to inclement weather...thunder and lightning it would not be open. That was not the case when we were there, in fact we had snow and ice! It was open, but we did not take advantage of the pool only because we were so busy seeing other attractions and celebrating with each other. A major highlight was their included breakfast buffet. Juice, coffee and the usual fare like pastries and bagels and breads to toast, but waffle the bar was just amazing...coconut, chocolate chips, fresh fruit and whipped cream...like dessert for breakfast. They had sausage and bacon and scrambled eggs along with biscuits and gravy. Much more than any complementary breakfast I have had before. Yes, I am a foodie and was quite impressed! Complimentary shuttle to and from airport (weather permitting...does not run in ice and snow). We had vehicles and were able to run to and from airport (a mile or so away). We went to Gigi's for cupcakes to celebrate at the birthday which we set up right in the breakfast area. Other highlights of our stay included: Grand Ole Opry @ the Ryman, Johnny Cash Museum, The Gaylord Palms hotel (9 acres of indoor gardens and a river boat ride (nominal fee for ride) and they were still stunningly decorated from Christmas, delicious and fun Wild Horse Saloon for lunch, Tootsies and Tin Roof downtown for some entertainment. Wonderful trip!

"Very pleasant"
Matthew F, 23 Février 2018

Andrea was very kind and helpful during my visit, and made me feel welcome after another hotel cancelled my reservation. Truly appreciate her kindness and professionalism. Jane made a great breakfast each morning.

"Nice hotel, great staff !!!"
Nash H, 21 Février 2018

Stayed 2 nights, travel plans changed so I needed to check out on 3rd day. Hotel was gracious enough to not charge me. Betelhem was great at front desk, very helpful and friendly ! I would definitely recommend this hotel when you need to stay in Nashville near the airport.

"We were disappointed that the room we booked along with the rate was not what we received. No manager on duty to help :("
Kaves93, 20 Février 2018

We were disappointed that the room and rate we booked for was not what we received. When we got to our room and realized this is not what we booked we called down. The front desk person was the only one there and said the manager had made the final arrangements for the hotel and no movement was allowed. There was NO manager on duty for a sold out hotel for the entire weekend!?! We were still being charged the higher rate for the original booking of an upgraded room. The front desk was unable to assist in at least changing the price for the downgraded room. Disappointed in Best Western!!

"Quick, last minute trip..."
Ladydiane30, 19 Février 2018

Not knowing in advance if I would be able to travel, I called every hotel we'd stayed at in the past the day before we were scheduled to leave & everything was booked. We'd stayed here several years ago and this trip was incredible... from the check-in, the room, the fitness area & pool, and the Breakfast - our stay was absolutely the BEST !! Clean room & comfy beds .... plus the coffee always being available was HUGE for me !!

"Was on a work trip."
crazylady0909, 19 Février 2018

The staff are mostly all friendly. The best persons I encountered were: Andrea Fletcher - great personality; so friendly and helpful and Jane who works the morning kitchen; greets everyone upon arrival and then walks around asking if the food is great or if there is a problem. We did, however have one bad experience: the elevator broke. The hotel did call for a repairman and it was fixed within two hours which I thought was great since they had to get a part.

"Nice Hotel"
paula m, 18 Février 2018

Very nice hotel. Clean and comfy bed. My only complaint is I couldn't adjust the heat above 74 and i was pretty cold at night. And it took a while for the hot water to come on at the sink. The breakfast was good with a number of decent options. During the evening the lobby has fresh warm cookies and popcorn so that was an added plus.

"Excellent"
Shelley C, 14 Février 2018

My first visit to Nashville. This hotel was well located. Lots of parking, close to everything. The whole process was flawless. The staff were great, the room was clean, and the bed was comfortable. The hotel smelled good which is something I always notice. It was a pleasant experience all around. The had citrus water and a popcorn machine as well as coffee in the lobby. Breakfast was good and it was a really nice atmosphere.

"Great hotel"
Joe E, 07 Février 2018

I am in Nashville for 8 days. This is a very nice clean quite hotel with comfortable beds, Betelhem at reception desk was very helpful and Jayne at the breakfast service area was most helpful. Housekeeping does a great job cleaning the rooms.

"Overall, not bad."
katmcw85, 04 Février 2018

We stayed here on a college visit after a long drive. Here are the good things: comfy beds, nice hot shower, good, clean breakfast area with plenty of options, coffee machine in the lobby with coffee 24 hours/day, Keurig machine and mini fridge in the room. Here are the not-so-good things: very small room without space for sitting (if you have luggage), our commode clogged up and wouldn't flush (without overuse), women's restroom downstairs had a broken door so daughter had to use the men's room when our commode wouldn't flush, AC/heater unit would not switch to AC (the room got too hot). When we checked out, the person at the desk did not seem to care about any of the concerns. Although this was not a terrible stay, I probably would try someplace different next time.

"Great, clean, friendly staff"
emily_carter22, 30 Janvier 2018

This was a very great hotel. The space in a one bed (king) is nicely thought out and worked very well for my fiancé and I?. The room and bathroom were very clean and the staff was very kind! No complaints! Next time we visit Nashville, we will most definitely be staying here!

"Great Stay"
ADKWallace, 29 Janvier 2018

Hotel staff was incredibly friendly and helpful. Room was clean and just what we needed. Pool was a little cool for us, but a great extra! Breakfast was a great way to start each of our days, great selection not just pastry like other hotels offer.

"Good"
kathyparnell, 10 Janvier 2018

We were travelling on the motorcycle & got caught in the weather. We had to stay 2 nights. Our stay was uneventful. The room was clean & the bed comfy. The breakfast was the usual West Western fare. Sadly, the pool area was dirty.

"Never stay at Americas Best in Gainesville Fl. near Shames."
akwetej, 09 Janvier 2018

This was the worst hotel I have ever stayed in. It was freezing cold with the heater on. The window had a space in it with no screen. The remote didn't work and there was no way to turn the t.v.. Tub looked disgusting. The guy at the front desk was rude. This place looked scary to my kids. They had already taken my money and no return. Please people don't waste your money. It doesn't look how it did on Google..

"Excellent Hotel Stay"
angelahE1904GG, 04 Janvier 2018

I would totally recommend this hotel for ANYONE! We are a family of 4 with two young kids, and our stay was wonderful. Our room was nice, although a bit small. The staff was great from top to bottom. The breakfast was really good with lots of choices. We would definitely stay at this hotel again.

"Nice clean place"
F8266TCdonm, 04 Janvier 2018

Everything was very nice. Clean place and friendly staff. Comfy beds breakfast was very nice. Convenient place that allows you to use shuttle to get downtown or to airport. Have stayed here before and will use it again

"Outstanding Hotel Near Airport"
Chelsea33, 01 Janvier 2018

We spent 1 night here during a road trip to TN based on tripadvisor reviews and were impressed. The staff was very welcoming and friendly and the room was spotless and very comfortable. The breakfast was good and the coffee was strong. Plus free popcorn all day. Great value hotel!

"Enjoyed our stay!"
denylh, 01 Janvier 2018

Very clean and friendly staff. Most comfortable pillows I ever slept on in a hotel.Great breakfast! Indoor pool but no hot tub. Shuttle to downtown and back is $10 a person. Can get expensive for a family.

"Overnight before heading to Puerto Rico"
bonita099, 30 Décembre 2017

The Best Western was so easy to find and the staff were so friendly and welcoming when we walked in. Our check-in person was so helpful in recommending a nice restaurant close by for dinner and offering to let us leave our car parked in their lot while we were gone on a cruise! Only $5 a day and a free shuttle to and from the airport, can't beat that. The room was very cozy, clean, quiet and accommodating.

"FANTASTIC PLACE TO RELAX AND ENJOY!"
Cindy G, 24 Décembre 2017

What a great hotel! The staff was amazing, the service was incomparable, and it was a delightful surprise to find this gem so close to the airport and easy access to everything. The room was clean, nicely appointed and spacious and the bed was comfy. Nice amenities including a frig, microwave, built in desk and chair, etc. Front desk staff is really welcoming and very accommodating for questions and help with whatever you need. Enjoy a freshly baked cookie or popcorn in the lobby in addition to breakfast in the morning. Great place to stay!!

"Ryman Visitors from Oregon"
danieljX2257DT, 23 Décembre 2017

Great property, great staff - especially front desk, maintaince and housekeeping and Ms. Jane - breakfast hostess. Loved Kuerig Coffee Makers - nice perk. Very nice location that was close (but notoo close) to BNA airport. Shuttle to downtown very, very nice to visit music shows and avoid the parking nightmare. Would like in room microwave though.

"As nice as many more expensive properties"
N4339SJjudith, 21 Décembre 2017

Have a nice pool that is an indoor/outdoor pool. It could be a bit warmer. Friendly staff. I will stay here again. Breakfast was the expected morning fare. The bacon needed to be cooked a bit more. I only had one complaint. The person that had the room above mine wore high heels and kept walking back and forth a lot, which made quite a bit of noise on the uncarpeted floor. My refrigerator could have been colder also.

"Fun in Nashville "
Margosam1, 20 Décembre 2017

We enjoyed our four night stay at the Best Western. Our room was very clean and our king bed was comfy. Bethlehem, the nice young lady working the front desk took care of our needs during the four days. The location was great for my wife and I. Excellent breakfast and the evening cookies and popcorn located in the lobby was always welcoming. It only took us about 15 minuets to go downtown. “Ryman Bridgestone Arena and Broadway”. I prefer to drive but there was a hotel shuttle for 10$ . We also attended the Diamond Rio Christmas dinner show at the Gaylord Opry Hotel.”Tennessee Ballroom” . It was also about a 15 minute drive. Had a great time going to the Friday Grand Ole Opry and the Garth Brooks concert on Sunday night. Be glad to stay here again. Parking tip! You can park at the public library garage for 8$ after 5pm on weekdays. And all day on the weekend. It's located close to the Ryman Bridgestone Arena and Broadway.

"Exactly what was promised"
bjhager, 17 Décembre 2017

This hotel was great! Great location, the staff was incredible friendly and helpful! They work with another company to do a downtown shuttle, didn't use this time, but plan to in the future! Beds we're incredibly comfortable and a Keurig in every room!

"Accommodating, clean and comfortable."
Laverne C, 15 Décembre 2017

Very friendly staff, Excellent accommodations with comfortable beds and clean room. We stayed for seven consecutive nights and there was never a problem. A good breakfast is offered with a friendly and accommodating breakfast attendant (Jayne). The staff arranged for a third party shuttle to take us downtown during a very busy evening which we appreciated. From our experience, we would highly recommend this hotel as one of the best in the area. The location is great since it is easily accessible to the freeways and in a quiet area.

"Nashville Trip"
Amy M, 11 Décembre 2017

The hotel was clean and well cared for. The room was very comfortable. The staff was very professional and helpful. The hotel lobby area smelled like fresh baked cookies. The water temperature in the pool was a bit on the chilly side.

"Great stay"
rebeccapP1839XP, 11 Décembre 2017

Great experience from check in to check out. Room smelled and looked clean. All of staff was very nice. Breakfast had a great selection and was well stocked. Love this hotel. We stay here whenever we are in Nashville.

"Very clean and comfortable motel!"
Cowgirlmama56, 09 Décembre 2017

Thoroughly enjoyed our stay here. The beds were really comfortable, the room was clean and the breakfast was pretty good!!! The staff was very helpful with what to see while in Nashville. Would definitely recommend this motel!

"Fresh and Clean"
Patricia L, 02 Décembre 2017

We stopped here on our way cross-country. Although it is near the airport, our room was sound proofed and no outside noise disturbed our sleep. The staff was friendly and courteous, the room was clean and fresh, the bathroom and internet worked fine, the beds were comfortable and the breakfast selections covered the full range. What is not to like here! Highly recommend.

"Nice hotel"
Mary Jo L, 29 Novembre 2017

We stayed at this hotel during our quick trip to Nashville to see the Grand Ole Opry at the Ryman Auditorium. The hotel was conveniently located off of Interstate 40. The room was nicely furnished and clean for the most part. There was a "run" on the back of the bathroom door in our room. It looked like the housekeeper had a wet cloth in her hand when she touched the door handle and soapy water ran down the back of the door. I wiped it away so I didn't have to look at it every time I shut the bathroom door. Anyway, we slept well although being near the airport meant we could hear takeoffs now and again. My husband was delighted with breakfast as they served bacon rather than just sausage. For you sausage lovers, they served both patties and links on the morning we were there. The price was better than most hotels of this quality in the area. I'd stay in this hotel again if we travel back to Nashville in the future.

"Very Pleasant Stay"
Nicholas P, 28 Novembre 2017

We stayed in this Hotel for only 2 nights on our way to family for the holiday, but I must say it was a very pleasant stay. My room was nice and comfortable, the staff was very nice and professional and the overall facilities looked good. My god-daughter enjoyed the pool very much too. I would recommend this location if your in the area. Fair prices and easy to get to from the airport.

"Overall very pleased"
521abbyr, 27 Novembre 2017

Staff was very friendly and accommodating. Clean room, awesome breakfast. We didn't use the pool area, it was very small. On the phone we were told this location didn't have a pack and play for our 1 year old, had to improvise with the tall beds!

"Great stay - accomodating staff"
Colleen P, 27 Novembre 2017

Lovely room, great breakfast. I became ill on our trip and the manager, DaVita, was very helpful in locating a nearby Urgent Care for me. I had booked three nights through booking.com and DaVita provided the phone number for me to contact them to see if my reservation dates could be adjusted due to my illness and need to get home. All worked out well and we are so appreciative of DaVita and her staff for their help.

"Great"
Annie M, 25 Novembre 2017

From our welcome at reception to booking out everything was excellent. We initially booked 1 night and ended up staying 4 (we cancelled our other hotel which was closer to our business commitments). The room was nice and bright. Everything was spotlessly clean. The bed was very very comfortable as were the great pillows. The breakfast was exceptional. Great choice from fresh fruit, juices and cereals to hot oats, waffles, biscuit and gravy, choice of meats, eggs, potatoes, breads and pastries. The yogurt selection was of better quality brands. Something for everyone! The ladies who provided breakfastwere efficient, friendly and kept everything clean. The lady on Thanksgiving morning did well to cope on her own as all the tables and reception area were full. We were recommended to a restaurant within walking distance that was a hit with us. Altogether an excellent stay made better by exceptional staff. So nice to see smiling faces from staff.

"Good Experience"
elainetX270EX, 19 Novembre 2017

Just an overnight stay due to an extremely early flight the next day. Very convenient to the airport. Comfortable and quiet. Front desk staff courteous and helpful. Liked the lemon water and freshly baked cookies in the Lobby that evening. Nice touch. I fly in and out of Nashville frequently. Will use this place again.

"Stay before going home"
278terryg, 17 Novembre 2017

Very friendly and helpful staff. They gave us directions for getting on our flight on time and arranged a shuttle to the airport. Wonderful breakfast. Jayne had it ready before we needed to leave at 6:00 am.

"Everything you would expect."
LisaStarLeo, 14 Novembre 2017

This hotel is located just outside of the city and only short drive from the Gaylord Resort making this a budget friendly place to stay. In addition, if you have an early morning flight, your only a hop away from the airport. Shuttle services are available so no need to get up too early and return that rental car. The rooms were clean and the staff was friendly.

"Overpriced for what you get"
Sam B, 13 Novembre 2017

Hair in the bathtub. Uncomfortable pillows. Noise from outside of the room. Disinterested staff. Location was good. The room had fake wood tiles and made it cold, Poor lighting. Overpriced for the value received.

"Great value, Clean Room"
Terry S, 13 Novembre 2017

Travelled on business. Clean rooms, good internet, friendly staff. Would definitely stay here again. Breakfast was standard hot breakfast and was complimentary. Housekeeping did an excellent job cleaning our room each day!

"AWESOME STAY"
ajayp634, 13 Novembre 2017

Hotel was up to date and well maintained. The staff was grerat especially Jamal. I would recommend this hotel to my family and friends when they are in Nashville. The hotel was close to where needed to be during the dya.

"Brilliant Staff"
Ben H, 13 Novembre 2017

I would strongly recommend staying at this hotel. The staff were wonderful and very helpful. special thanks to Yolanda and Jamal who helped recommend the best things to see and do in Nashville. The rooms were nice and clean and the breakfast options were good. Also the hotel provides a shuttle bus to Broadway which was very convenient and affordable.

"Best valued hotel in the area"
sarahmO5030GT, 07 Novembre 2017

This was a very nice hotel and very clean and the staff were very friendly and prompt. Only thing to be improved is the pool as it is a bit dated. But the hotel rooms more than make up for it as they are really nice. The price is good too.

"Great Breakfast and Service"
jenniferpadotcollins, 07 Novembre 2017

We stayed at the Beat Western Plus Airport last night . Clean Rooms and great staff. Jayne, was in charge of Breakfast and she was fantastic, made you feel right at home. Will definitely be back ! Overall great experience !!

"Easy to find and a nice stay"
Tim R, 06 Novembre 2017

Stayed here for one night as I was getting car to drive to alabama in the morning. Easy to find from airport and was a great stay. Good breakfast to get me on my way! I liked the new rooms! nice layout and functional.

"Fantastic "
trippingx3, 04 Novembre 2017

Amazing staff and fantastic rooms, highly recommend this hotel as a base for your stay in Nashville. Good breakfast and great ammenities. The staff couldn't do enough for us, they are a very happy, helpful and friendly! They made these three Aussies feel at home.

"They Value Smokers' Convenience Over Comfort of Other Guests"
Ruth M, 04 Novembre 2017

Stayed here for one night before returning home. My room, 216, was right above the area where smokers congregate practically next to the front entrance, and next to the American flag blowing in the smokey air. I didn't smell smoke, but different groups of smokers were out there talking and laughing into the wee hours, keeping me awake. I finally called the desk at 1:15 am and they said they would ask them to quiet down. The next morning I complained to the person at the desk (I would have liked a partial refund), who said to tell the manager. I called the manager from home. Sympathetic listening and an apology, but no offer of a refund or to change things for future guests. Why can't the smoking area be located away from the windows of guests who are trying to sleep? Otherwise, it was a nice, clean, large room. The popcorn and cookies in the lobby were a nice touch.

"Great Stay in Nashville"
E4678NCcarolw, 01 Novembre 2017

A great hotel in a great location. Shuttle takes you downtown. Good breakfast to start the day. Would definitely stay here again. Yolanda greets you with a smile everyday. Housekeeping does an exceptional job. Relaxing at the pool is a great way to end the day.

"Filthy"
coco550, 31 Octobre 2017

When I walked into the lobby I was shocked at how filthy this hotel appeared. The entry rug was stained and dirty. I inspected my hotel room and it also was filthy with stained rugs. Elevator and hallway rugs dirty. I couldn't escape this hotel fast enough. Complained to manager with no results. Booked through Southwest who uses Booking.com. Also filed a complaint with Health Dept. Denied compensation. My two elderly sisters who arrived early and had gone to bed refused to budge therefore I was charged the full fee. I spent over an hour trying to find a decent hotel. Exhausting. I am a world traveler and this was the most disgusting hotel I have ever experienced.

"Great place"
Angi D, 31 Octobre 2017

One of the cleanest hotels I've been to in a long time. I travel weekly for business all over the south and was pleasantly surprised at the cleanliness and professionalism at this location. Will return!

"Nice Best Western"
richardy243, 31 Octobre 2017

Good location, close to airport and about 10 minutes from downtown Nashville. Clean and relatively budget friendly, maybe just a bit high for the same type of hotel, amenities, and service of other hotels of this level. The breakfast was pretty good and the staff was very nice staff, especially Kenny.