Best Western Plus Music Row

I had such a good experience here! The hotel itself is beautiful with beautiful pictures of the history of country music. Front desk was very polite.

We one had one night, but we throughly enjoyed our stay! The massage chairs were a nice treat. The breakfast was great. The easy walking distance to The Gulch and Broadway was also pretty fantastic.

We had a pleasant experience at this hotel. Stayed 4 nights as we had previously stayed at the hotel 2 years ago. We like the Music Row area and the hotel is a 5 min walk to the Gulch where some fab murals are located along with good shopping and lovely eateries. Broadway is a good 20/25 min walk from the hotel. We would usually walk to Broadway and then Uber home for about $10. Parking per night is $20. The pool area is nice but has strange opening hours 10am-8pm. Breakfast was included which was quite nice but has limited options and I wasn't a fan of plastic cutlery. The omelettes are a lovely choice. Two huge massage chairs are available at reception - we loved spending 20 mins on these. All in all, we had a nice stay but I don't think it was as good as the first stay due to the breakfast.

Not far from Broadway. Was over charged on Credit Card for more then reservation cost. Not adequate space or lighting in bathroom. Nice pool, plenty of Sun to bathe in.

The hotel has a nice downstairs area, but that's about the only positive. It's overpriced, has a strange smell throughout, and the customer service was terrible. To make matters worse, when I raised my concerns, they only offered a 30% refund, which didn't come close to making up for the experience. It felt like they cared more about making money than taking care of their guests.

Location was nice because it was in a quieter area and easily walkable to the Gulch and Broadway. We walked it daily. The rooms are renovated and decorated nicely. Very clean hotel. The breakfast omelets were great. However, there could be more meat options for breakfast. It was sausage every day. Switching it up would be nice. There is fresh complimentary coffee and cool drinks avsilable all day in the lobby. This was great! The pool was so nice to relax in. However, the water was really cold! It would also be nice to put some privacy fencing around the rd above it. Overall we would definitely stay here again!!

The rooms were clean and comfortable. The staff was accommodating, especially the Breakfast Lady. She made it a great way to start the day with a laugh & a smile. Free breakfast WITH an omelet station. It is within walking distance to the Gulch where there are many restaurants (FYI F&B prices at all Nashville eateries are outrageously expensive. You can walk to Music Row, but many studios, labels & talent agencies have moved elsewhere. You will need transportation to get to the museums &/or Broadway where the honky tonk bars are. Even with using Uber/Lyft, the costs still beat out staying in town.

All the staff was very accommodating. Excellent breakfast. Everything was clean. Definitely would stay here again

This hotel is in a very good location by Music Row and The Gulch. Quiet area with great restaurants and away from the chaos of Broadway. The hotel is very clean, and the rooms are pretty basic but nice. The breakfast is very good, and Tina who is in charge of the breakfast is friendly and accommodating. She has been there for 25 years! Nice pool area-water can be a bit cold in the Spring. The hotel is nicely decorated with a country music theme. We will be staying again when we return to Nashville!

Great hotel walking distance to broadway hotel very clean rooms excellent with very comfortable beds Staff very helpful loved everything about this hotel although pool could be warmer

The Best Western Plus Music Row EXCEEDED our expectations. The hotel was nice and clean - the decor was fun - the registration area really nice, and the breakfast room very nice. Our room was clean and SO COMFORTABLE. It was quiet. It was a perfect place to stay while visiting Nashville's Broadway street. The staff - let me talk about the amazing staff! Sebastian, Sophia and Sandy! They took such great care of all of the guests. Sebastian took the time to show us on the map the walking directions from the hotel to Broadway. You'll find everyone walking back and forth that way, and you're all in it for the fun. Coming back each day to the two complimentary massage chairs was HEAVEN! Now let me talk about the breakfast dynamic duo of Jeff "the Chef" - get him to smile - it's easy - what sweetheart - and Tina - who has been working there for 25 years! She takes such good southern care of you, and if you take the time to chat with her, you'll get a dose of southern kindness that will give you a lift. Don't make them strangers. The hot bisquits and gravy each morning, the fresh fruit, cereals, muffins, omelettes that Jeff makes for you, the waffles, ALL OF IT. When I was reading reviews making the decision where to stay, I read some unkind, unfavorable reviews, but I also read some good ones. We threw our hat into the ring, and stayed and we are so glad we did.

First the good - The staff were great, breakfast standard but tasty, room clean. Not a bad walk to Broadway and the honky tonk scene. Close to a trolley stop for the hop on hop off experience. WONDERFUL massage chairs in the lobby. Heaven. Now the not so good - the bed was hard memory foam. We were there 4 nights and it had us hurting after the first one. The other not good was the rain shower head. It was awful. Low pressure, hard to get the soap off. Not the way to relax after full walking days.

Called and booked making clear we needed tax exempt room and was told that was fine, emailed forms to support this, provided tax exempt forms at check in for two rooms. One room was checked out with tax and when brought to their attention, they refuse to correct cause there was “no note,” when the lack of note is a failing on their part.

Location on Division Street was very good for accessing the entertainment district and tourist attractions. It felt safe for a solo woman traveller. Weekend rates are much higher than weekday, so try to avoid Friday and Saturday nights.

I am quite loyal to Best Western and used a rewards night to stay early March 2026, check in went fine, upon going to the room, we noticed a few loose hairs on the bathroom floor and entryway and just ignored it at that time as we had been driving for 8 hours and wanted to go out and eat. The bed was comfortable and we slept well. When we woke up and went to shower is when things went bad, there were hairs (not ours) in the bath tub and shower walls, there was a gross yellow brown liquid on the shower wall and shelf. The shelf above the sink was disgusting with black and brown dirt. We continued looked and noticed the room overall was very dirty. I mentioned this to the front desk upon checkout in the morning and they simply said, sorry we will clean it. I am truly disappointed in Best Western and feel ripped off that I used a rewards night on this room as employees did not show concern for the issue. There are too many hotels out there to stay at this one.

Friendly staff!, Breakfast was great, everything went fine with my stay.

There was no television service due to storm that went through 2 weeks prior to my arrival. I was never informed not even during check in, found out at 9 pm when I went to turn on the TV. And the beds were super hard and uncomfortable.

Great location, helpful staff, breakfast Lady Tina most attentive, good and varied breakfast, charming decoration, comfy beds,

Clean and comfortable room. Made a note of hotel if headed to Nashville again. Very economical for the city. I would recommend.

Broken microwave, broken air conditioner, a total of three of the thinnest blankets on both beds. Did not get sleep well the nights we were there. Incredibly rude staff, complaining to my friend she was in the lobby for too long as she was waiting for her ride, which was me! We booked a two night stay and she waited the last day for me to pick her up within a total of an hour and a half. It was 30° weather in December and they were kicking her outside to wait for her ride because it was our last day. The lobby & check out was empty. Refused to give us her belongings she forgot, all within a 10 minute span of exiting the hotel room due to their impulsive, knocking and forcing to leave the hotel room 6 minutes after our out time. She was very upset and very disturbed the remaining of that day from the what seemed like racist behavior. The staff charged our friend $20 for a parking fee of 20 minutes of him being parked there just to come inside for a few minutes. Absolutely inconvenient and unprofessional behavior. My friend had never been to downtown Nashville and I will never book a stay at this hotel again.

Good location. About a mile walk to Broadway. Clean, comfortable. Free breakfast. Pool. Massage chairs. Would stay here again. We liked our stay at the best western.

Clean tidy rooms, not local to anything. Staff very unhelpful, not rude but abrupt and mostly not very understanding of English. Not many creature comforts, breakfast is minimal. Reception staff are about as much use as an ashtray on a motorbike.

I had a great experience here. The staff was very friendly and they let us check in early. There are free massage chairs in the lobby. There was also beverages available 24 hours. The grounds/gardens were nice with lots of flowers. I did hear about a car break in but maybe it was the same time as the other report. We saw a security guard in the lot during our stay. I felt that it was a safe area. Mostly apartment buildings in the neighborhood but there were walkable restaurants nearby. I think for the price it was a very good location. And the area was quiet except for a hot rod that often went by! Our room was clean and comfortable. The breakfasts were very good including an omelet station. And Tina kept everything stocked and clean.

The hotel looks Nothing like this or is Safe. During our 1 night stay 2 cars got broken into and the staff could have cared less. There is no security or cameras at this hotel, just a sign stating that they are NOT responsible for Damages. $20 for Parking to boot. You are not on Music Row, which is downtown.

Awful experience, Hotel charged over 320$ of unnecessary holds to my acct causing issues with my bank!! Staff was Rude! AND REFUSED TO HELP when they put the holds on there and said they "couldnt release them yet" and Hotel was nasty! DO NOT STAY HERE..

The hotel shows its age, on the outside, but not on the inside! The town is growing so fast I'm afraid it will be overtaken by the expansion going on in this city. This hotel feels like an oasis, on the fringes of what's going on downtown. Easy access from the major highways and just a little off the ever expanding downtown, still there is easy access to downtown with its live music and good food! My room has has a resent make over, and I thought it was nice last year when I stayed. This looks great and feels great. There little electric scooters everywhere, there is a lot of them on the sidewalk just in front of the entrance to the hotel, where you can explore this wonderful city. I'm sorry my stay wasn't long enough to check them out, this time, next time for sure. I want to see what changes have taken since my last 4 day stay. The ongoing construction doesn't affect the hotel, it's just on the fringe of downtown where all the construction is happening.

Overall, this hotel provides decent accommodations. No frills but breakfast is included. It was further away from Broadway and surrounding areas than we'd hoped since we didn't rent a car and had to walk everywhere we went. The Gulch is the closest part of town to this property. If you want to be close to where the action is, this is probably not the best choice.

The staff here is extremely friendly and helpful! The attractions are close by so you won't miss a thing! The beds are extremely comfy and welcoming! We enjoyed ourselves so much that we went ahead and booked a second night! Highly recommend staying here!

Complete rip off and would not recommend any of their hotels or bookings. Customer service is terrible and I will spend the rest of my life telling everyone of the poor service and rip off policies of best western and Expedia.

ABSOLUTELY AWFUL!!! If I could do zero stars that wouldn't even be ok! First room smelled like urine so bad we couldn't even try to stay had to ask for a room change immediately, second room didn't smell like urine BUT the sheets were stained with some sort of bodily fluids!!! The staff refused to refund our money, we weren't even in the establishment for more than 20 minutes! I'm so disgusted and even more disappointed

Lovely hotel, highly recommend. Great location for downtown, easily walkable. Rooms great size, clean and spacious. Plus comfy beds. Brilliant breakfast Super friendly and helpful staff Didn't use the pool as weather a little iffy but looked clean and would have used if weather a bit better.

From the minute we arrived to the minute we left we were treated extremely well by all the staff. When we arrived and checked in we were given a goody bag with water and pretzels. Our room was amazing. Two queen beds , plenty of room and a lovely bathroom. Plenty of lovely fluffy towels and toiletries in the bathroom . There was a safe in the room also and a hairdryer and iron. Breakfast was extremely good with plenty of choice and again we were looked after very well by the staff. There are two massage chairs in the reception which can be used free of charge, this are amazing. Nothing has been to much for the staff and the Hotel has everything you need to have the perfect stay. Towels were provided for the pool also. We would recommend this hotel to anyone travelling to nashville , it's the perfect distance from Broadway also but far enough away that it's quiet. 💯 recommendation from us.

Comfy beds , attractive pricing considering weekend in downtown , polite employees and rooms were spotlessly cleaned . Free breakfast in the morning which you cant miss just parking is additionally charged at check in otherwise all is A + .

This hotel was very clean, and the staff was by daily to make up the room and change towels. There was a coffee maker, refrigerator and microwave in the room. It is definitely walkable for a good walker to get to Ryman Auditorium and the restaurants and bars on Broadway. The breakfast was the usual fare for a hotel except the absence of eggs possibly because of the egg shortage nationwide. The remnant of the omelet station is there so at one point they had eggs. The hostess, Tina, does a wonderful job of keeping all food stations full and tables clean even with a huge crowd. She is also very friendly to patrons. I would recommend a stay here if planning a trip to Nashville.

If you are comming to Nashville I would recomment you look elseware for a hotel. this place needs a lot of help in the management arena and it feel its absolutly wrong that they want to charge $1.00 for a cup of coffee in the lobby for guests. The hot water is at best maybe if you get some and if you do it won't last more then a few minutes. when you complain to management the give you another room but same issue alittle better but not good.

The hotel itself was fine. However, when we looked at our itemized bill, we were charged an excessive amount of taxes and fees. We were double-taxed four times for two nights, which seems ridiculous. I will only take down or amend this review if the property makes this right. It's absolutely ridiculous!

We had a fab time in Nashville and this hotel is in a great spot,within walking distance of Music Row and Downtown but not too close to the bars that it's noisy. It doesn't have its own bar and restaurant but there are plenty of places nearby to eat and drink. The breakfast is quite basic but is fine for what we needed. The room was clean and comfy,staff really nice and the massage chairs in the lobby were a nice touch! I'd recommend this hotel if you're looking for good value for money in a good location.

Has been my home away from home for almost 15 years. Friendly staff, convenient parking and proximity to where I need to go makes this my go-to hotel in Nashville. The breakfast is good, rooms are updated and clean with easily accessable internet.

Excellent Hotel, spacious and clean rooms, the mattresses and pillows were amazing and comfortable and very it is conveniently located in the heart of the music city! Great courteous staff and a wonderful warm breakfast! Loved our stay here!

We had another amazing stay at Best Western Plus Music Row. Felt like returning to our second home for the first time in a few months (good thing though..mom, a liver transplant recipient patient, is continuously getting better!)..and felt like returning to see extended family members again! The staff there is the absolute best ever!!! The only “nit-picky” quirks we have is that the mini fridge didn't have a freezer nook so freezing our blue ice packs was a challenge and for some reason, either the shower water was ice cold, or scalding hot. Couldn't get it to get simply warm. I understand why there were no omelette station or eggs on the breakfast buffet. Sign of the times is to blame..definitely not them. However there were no other breakfast options we really like (no bacon, turkey sausage instead of regular sausage) so we passed on the breakfast this time. And not sure the brand of 2% milk, but did not taste good. Otherwise, we enjoyed our stay very much! Staff is top-notch like they've always been, remembered us like our last stay was yesterday…even though our previous stay was 8 months prior, remembered my late uncle (was going to ask about him but we told him first that he had passed away a few months ago), offered his condolences. We love the atmosphere (as always), hotel is clean (as always), room was clean and very spacious (as always), location is superb (less than 2 miles to Vanderbilt University Medical Center and near to various restaurants), and the price was very reasonable! Would definitely recommend Best Western Plus Music Row to anyone..we have recommended them to others..and we will definitely return again in the not-too-distant future!

The service at the front desk was world-class. I stayed for 5 days, and each time I returned I had a friendly “How was your day” or “Would you like a recommendation or dinner”. My excellent room had fast internet and a work desk and the room was serviced daily, which was a pleasant surprise, too. It was a nice walk into the Nashville downtown, but if you're feeling low-energy the Ubers are reasonably priced at around $8. There is no public transport in this city. However, the live music scene in the downtown area is simply amazing! I will definitely come back to Best Western Music Row for my next visit to Nashville.

This hotel is very clean and is in a great location. The Gulch and Music Row are nearby, and it is a very easy drive downtown. The rooms are nice, the breakfast is good, and the staff is very friendly. They do charge $20 per night to park. We have stayed here several times and will be back next time we visit Nashville.

Good experience at hotel, front desk was friendly, the first floor has ample luggage carts, generous space for breakfast and provides tickets for an omelette station (which is average but nice to have freshly made). Rooms are decent with speedy internet. Bed is decent. Parking is $20/night but during my three nights they never checked on parking tag (I accidentally forgot to leave it on one evening). Would stay again if I needed to get a hotel in the area again.

The bed was a memory foam that was the hardest bed I have ever tried to sleep on. They charge you $20 to park in their lot. Why not just include it in the price of the room. Cold air crept in around the heater when it was in an off cycle. The sheet on my bed had stains on it. On the positive side the room was clean except for the sheet. The breakfast was excellent and the employees were friendly.

This is an excellent hotel. Extremely clean and beautiful rooms. Breakfast was fantastic they even had omelet station. Hotel located conveniently to Broadway. Only a $8.50 Uber ride. Would highly recommend this location clean and priced right

The bed was very comfy the mattress is a memory foam. The location is good if you have a car, not far from the main attractions. The room was a good size and so was the bathroom The two guys at reception weren especially helpfull. Breakfast sucked not much of anything healthy except a fruit, oh and they had an omlette station which i don't think used real egs because they kept coming up all day and that has never happened to me before. needless to say i didn't have it again. The worst part was the parking that you have to pay 20$ a night !!!! it belongs to the hotel though according to them "it is run by a third party and all the hotels do it" as i said to the not helpfull guy at the front desk - that doesn't make it ok !! You can park on the street so i suggest trying that first

Safe, clean, cheap uber to downtown bars, made to order omelettes, newly remodeled, quite, excellent service. Only 15 minute drive to Gaylord resort,,,don't miss that! Easy outdoor parking with 24 hour guard. Foam mattress, not my choice of mattress. Pillows very soft.

A great place to stay, with very comfy beds, clean and quiet rooms, a great location, and well set-up reception. staff are amazing and the breakfast is excellent, including made-to-order omelets. Handy to downtown and a safe area. Excellent value for money. This place would rate number one of 120 plus nights on holiday this year.

Great location. Wonderful staff. Very clean. Very reasonable price too! Quick check in. Quick walk to bars and restaurants on music row.About a 20 minute walk to Broadway, Rymam auditorium, Country Music Hall of Fame. Comfy beds and spacious rooms. Breakfast was good with a made to order omelet station. Cold cereals, yogurt, scrambled eggs and sausage with hot and cold beverages. Excellent housekeeping

We stayed one night at this Best Western, basically because of the price. They personally called the day before to ask if we had questions and confirm our reservation. We arrived at 2:30pm and our room was ready. It was a very nice room and clean. They have a very good free breakfast with made to order omelettes. They give you a card for the omelettes when you check in. They also have waffles you can make. The breakfast area is large and very nice. We took an Uber into downtown Nashville for less than $10 without tip. Our wait for an Uber was 4 minutes! We would definitely stay again!!

Great place to stay close to mid town and a short mile walk to broadway street! The staff was super amazing! Tina did a great job making sure breakfast each morning was prefect. The hotel and room was super clean. We flew in early and out late, the stay allowed us to leave our luggage so we could explore the town before check-in. We'll definitely stay here again when in Nashville.

I joked with the very helpful reception team that I had a great coffee machine in my room but the only electric socket that was safe to use was in the bathroom. They suggested there would be socket behind where the coffee tray was situated but I disagreed. They said they would get the engineer to check. When I returned to my room in the evening, the coffee tray had been relocated to an adjacent cabinet and a new shiny socket was 6 inches away!

Great place to stay! Quiet end of town, but close enough to the action! We were so happy to have chosen this place...Parking was reasonable, amenities were great, breakfast was yummy and to be welcomed back to the hotel in the afternoon with cookies was a fun treat!

So glad I chose Best Western Plus Music Row. I needed a hotel for just one night to attend a podcasters event at the Virgin Hotel which is VERY nearby. Delightful management team. Popcorn in the afternoon! EASY parking for just $18. Traveling by myself, felt very safe. I loved that I could pay $30 for early check in as I was arriving from a red eye from Kauai. Made it much simpler. I am in town to attend the Leading Age conference at Music Center and this would have been just fine for that as well but I am fortunate to be staying at a friend's home for the rest of my trip to Nashville. Love that the hotel is Indian American owned and run. Comfortable bed. I prefer hotels where you can open the window. That was not possible here but I am told that is generally not available in downtown Nashville. The air handling though was pleasant and quiet. Note that if you are looking for full free breakfast, you want a Best Western Plus.

CANADIAN travellers BEWARE! We just completed a stay and our email confirmation from Best Western indicated our cost for the stay at $1105 for three nights was to be in “your currency”. As a Canadian booking this months ahead, we assumed that meant Canadian dollars. Upon arrival we were told that NO THIS stay is in USD. That's a $400 difference!! Head office didn't help - except to admit that we were not the first travellers to face this problem. Front desk didn't help and in fact gave us instructions to call head office - who said it's the local hotel issue. After an hour or more on the phone, nothing was done. This kind of pricing scam needs to be called out and travellers should be aware! The hotel manager said “it's an I.T problem” ..meaning the automated generating email needs to be corrected. To add insult to injury, the food is mediocre, the smell I.in the foyer is awful combination of room fragrance and when luggage is left with the front desk for safe keeping it is left in an UNLOCKED room - another bad practice! STAY elsewhere- at least until this booking pricing problem is fixed and you know what you're paying for!! $500 CAD per night for a Best Western - no way!

We stayed 2 nights, the mattress was terrible, old and worn out both my husband and I had back pain from it the first night and the second night was even worse, also the aircon/heating was terrible very cold and if you tried to increase it the heat came on and no comforter on the bed only a very thin coverlet. We stayed in room 203 king room booked with supposedly a sofa but that did not exist and there was no room for one. Did not care for the breakfast.

Stayed here while visiting Vanderbilt for appts. Room was very clean and front desk was nice and welcoming. Breakfast was a mixed bag (good waffles and decent omelet... but other food was pretty rough). The woman who was working the breakfast area was very grumpy, causing her to be quite rude to the guests. It was pretty uncomfortable. Other than that, the stay was what we needed it to be. We have stayed here before and had a very pleasant experience the whole time, but breakfast was a disappointing experience this time.

We visited the hotel at the beginning of October , had a room in the second floor at the front . No problem with noise , room was large with 2 large beds nice and modern very clean and looked quite new bathroom was very clean and plenty of towels which were changed every day , only little thing was bed was uncomfortable and squeaky , reception was lovely with free tea, coffee and lemonade cookies and popcorn , breakfast was nice limited choice but a great omelet station and make your own pancakes or waffles ! All in all worth the money we paid

We have just returned from 7 Nights in Nashville, from the UK and it must be said, we have been left feeling very much feeling short changed. This hotel's facilities are shockingly below standard and to offer a breakfast as means to compensate their shortfalls is little short of comical. So we arrived at the hotel after flying in from England (18 hour journey approx), ready for our bed and a rest. Only to be told by the reception desk we cant have our room as it is unpaid for (not the hotels fault this by the way), the travel company we had booked with had failed to pay the invoice or something, regardless we were made to sit in the reception area while the hotel and the travel firm agree a payment method. There is no Bar at this hotel, no mini bar in your room so if this is your thing you will be as disappointed as we was. We was on the 4th floor which over looked the swimming pool, no balcony, nor would the windows open. To be fare though the room was equipped with an Air Conditioning unit which was big enough to free stand itself below the window, it sounded like your had a tractor in the room with you, extremely noisey. The room comprised of 2 beds, a coffee maker (that didnt work and did get replaced), an Iron, Hairdryer, over bath shower. Throughout the 7 night stay, housekeeping visited the room once and changed the towels and replaced the toilet paper, no bedding changed, nor was the bin emptied. The breakfast, comprised of Buscuit, traditional american gravy, sausages (that were very much shrivelled up and old tasting), waffle and pancake maker, diced potatoes, a choice of cereal and aged ripe fruit. Hot and cold drinks (Tea, Coffee and fruit juice). The omelette station, oh my days. The lady behind there could do to smile once in a while, she basically glared at you when you handed you ticket in, and when you collected your omelette, I tried on a number of occassions to make conversation it was met coldly and the stern look remained. I gave up in the end. Tina however, made every effort to engage with the guests, she was lovely. The downstairs comprised of a dining area, 2 massage chairs which were free to use, mulitple tv screens, thats about it unless you count a small games area for children or a gift section. The hotel does have a gym and an outside swimming pool. There is no entertainment, no bar no nightlife to be fare, so you will need to make the short 15 min walk onto Broadway for food and drinks and of course live entertainment. The hotel pictures make it look bright and cheerful, I wouldnt describe it that though, but you will see for yourselves, its a very dated hotel that needs plenty of TLC and complete overhawl in its staff, who (apart from Tina at breakfast and the young lady on reception who we found pleasant and helpful), the rest need a complete staff change, found them unhelpful and very much unwelcoming. We will not be back if wild horses tried to drag us there! I cant leave a zero star but I will leave the minimum, this hotel on its own could have ruined what was a trip of lifetime for my fiance and me, who by the way we were celebrating our birthdays. Awful, avoid and look elsewhere its worth paying that bit more for the quality of service and at least a hotel that you can enjoy a night cap before bed. This hotel lacked service, prestige and atmosphere, we are very well travelled and sadly this hotel came bottom of a very long list of places. Sorry but it needed to be said. Highlights of Nashville, the Ryman Auditorium is a small walk away (10-15 mins), The Grand Ole Opry (15-20 mins in taxi), make sure you book the tours, wow amazing. The Pub, great bar serving food and drink until midnight and is about 7 - 10 mins walk from the hotel. Taxi to Grand Ole Opry around 40 - 50 dollars. Ask the hotel to book a cab for you Ayman is the guy that runs the cabs, he is very good and affordable.

Fun play to stay, the room was comfortable and clean. The rooms and bathrooms have been updated it appears and are very modern and roomy. The breakfast was delicious and there was an omelet bar where you could get one cooked the way you want it. Plenty of selection of other items as well. Coffee was always available in the lobby. The hotel is within walking distance to entertainment and good restaurants.

We can always depend on best western hotels for quality and value. The best western music row exceeded are every expectation in addition to being well located with on property parking. It is a very friendly family oriented. Staff one feels like a guest at somebody's home all in all a very good stay.

Bath rooms are redone and nice. Excellent spacious rooms, excellent breakfast with omelette station. Comfortable bed. We were watched over by Elvis while we slept. The elevator is a little shaky though. Xxxxxxxxxxxxxxxxxcccccccccxxx

TINA works so hard at this free breakfast and there is a wide variety to choose from! The pool is nice BUT it's NOT heated luckily for us it was 92 most days so once you get in you kinda get used to it! Our floor was quiet and we slept well. It is about a 15 minute walk to Broadway which isn't bad if the humidity isn't too high. Be SURE to check your bill carefully @ this hotel as we were charged for parking and we DID NOT have a vehicle!

This is our second time staying here and really enjoy the accommodations. The hotel is clean, beds are comfy and the staff are fantastic. We like this place cause its within walking distance to downtown and the Gulch area… the breakfast is also very plentiful.

From checking in, the whole experience was faultless. Great room, well maintained facilities and very friendly and helpful staff. The location is a short cab ride away from Broadway and 30 mins to The Grand Ole Opry. Although no restaurant or bar, there is plenty of choice not far away. The top of the range massage chairs were a real welcome bonus after a day exploring Nashville. Hats off to all the staff. Great job!

Friendly place beautiful pool great breakfast will definitely recommend for anybody with a big family come see them close to a lot of amenities close to downtown I had a great experience here but don't take my word for it come see them you won't be disappointed

My friend and I stayed there for her 40th birthday trip. It was clean, affordable, and relatively close to downtown. We found it easy to get a Lyft and Uber, and it's close to the freeways. They had a good continental breakfast (with a made-to-order omelette bar included) which saved us money on food. They also had a little area to take photos for Christmas. Finally, they held our luggage for us while we explored on our last day before our flight. Overall, it was a great find!

Hotel is at a great location. Nice walk to Broadway St. The popcorn and cookies were a nice touch. Didn't use the massage chairs bu they looked really relaxing. Breakfast was great with the option of a fresh made to order omelet. We would definitely stay here again.

Excellent check-in, friendly staff and wonderful breakfast selections . With secure parking my sister and I felt safe. The building is modern and amenities are excellent. At check-in the clerk was professional, courteous, and accommodated our needs. He added extra cold water bottles.

We had a great time at the Best Western Plus on Music Row. Bedrooms were clean and spacious. Very good access to an outdoor pool. One minor criticism is that the sun loungers are tired and scruffy looking. This is insignificant compared to all the plus points of the hotel - super friendly and helpful staff, excellent breakfast - it literally was amazing, 20 min walk to broadway, 18 $ parking per night, close to Music Row and the Gulch areas. All in all we loved our stay and will definitely visit again.

Great location comparing prices! Plus just a super quick ride to Broadway Street!! Uber varied from $6-$12 depending on the time of day. Typically it was about $8. Great free breakfast too. Nice neighborhood and quiet street at night. Friendly staff.

The locations is great, but the service was not southern hospitality, the breakfast was unflavored, cold and biscuits can be used as hockey pucks. Be prepared to have may drunk people. Be prepared to spend $100 more than the reservation says for parking not listed and fees on that too.

Everything was a pleasure. The staff was polite, knowledgeable about tourists attractions and directions. The front counter is ran by some of the nicest and kind people I have ever met. The smiles are genuine and feel like home. My young children looked forward to saying good morning as we went by.

Amazing hotel where they go above and beyond to think about the little things they can do to make your stay great. Ie. Free lemonade and coffee or hot chocolate machines in lobby. A quick quiz to get you thinking each day.for a.mini chocolate bar. Very engaged team here

Very friendly staff, enjoyed the massage chairs and the omelet bar. The location is walking distance to downtown. Plush bed, quiet location, beautiful pool and patio area. Games and a fun “Photo Booth”.

The bed was not comfortable, the AC was too loud, the pillow was too flat and did not smell good, the blanket was not clean and did not smell good, the towels were not clean. This hotel is not worth $230 a night.

Came for a week of fun in Nashville with girlfriends. The hotel was terrific. Great location - walking distance to most of the top spots. Hotel is clean and well managed. Can't say enough good things about the staff who were so hospitable and friendly. Thanks to Mack at the front desk - what a great guy. Tina in the restaurant and Rebeka (omelet maker extraordinaire) were wonderful at breakfast each morning. Housekeeping staff all had very friendly smiles and were very accommodating. Pool and outdoor seating area were great. Enjoyed sitting outside and playing cards in the evening. Gym was a nice bonus to have. I would highly recommend the hotel.

Staff were excellent!! Mack at the front desk, Tina and Rebecca at the breakfast every morning and Edwin our room attendant offered 5 star service! Complimentary coffee, hot chocolate, ice tea and water 24/7 Close to Broadway, the Gulch and right on Music Row- great location!

I was called a liar by Mack and lady that checked me in. When I showed on app that it said no fee they said well that's the app not website . I said you are correct your app. They then told me I was not welcome at hotel after I had paid and reserved room and the only issue was they was trying to screw me out of more money.

276 usd for a night and 20 usd for parking extra. Charged the room twice on My creditcard and the Bill was on rewards points. Good hotel just not worth the money

I have stayed here before, the staff are amazing, very accommodating and very nice. Rooms spotless everyday. Very modern rooms & hotel. I would also like to give my thanks to Annie & all her colleagues from this hotel too. Absolutely fantastic.

The room itself was okay but the booking experience was not. The BW website and search functions are lacking (at least on mobile). I got more expensive pricing when logged into my member account. Some options I selected apparently didn't go through at the time of booking so I was met with surprise charges upon check-in. The hotel was okay for what it was, but based on principle alone I will probably stay away from BW for awhile, or book through a third-party with better visibility and clarity during the booking process.

Room was large with lots of storage areas. Poor water pressure in shower. Breakfast was ok. Made to order omlette (limited add ins, little flavor), potatos, biscuits & gravy, cereal, mudfins, etc. Staff was friendly and helpful. Easy 25 min walk to Broadway.

We had a great stay at Best Western Music Row! Everyone was very professional and friendly. They gave each of us a free soda or water when we checked in. We came for the Oof Tatata (Jason Momoa's band) concert at Cannery Hall. It's about 20 minutes to walk, but 4 minutes to drive. Very convenient to Broadway as well. The room was beautiful with a mural of the Nashville skyline on the wall. The room was meticulously cleaned, the Wi-Fi was perfect, and we were so cozy we couldn't get up in time for the free hot breakfast. The pool looked very clean and inviting, but we didn't stay long enough to go enjoy it. I highly recommend Best Western Music Row for an affordable rate with exceptional quality and service! Note: The hair dryer is hanging in a bag on the bag of the bathroom door.

We had no issues with our visit at the Nashville (Division St) location. Made a last minute switch from a different location just wanted to be closer to downtown. Everyone was wonderful that we spoke with.

Pleasant staff, comfortable room. Breakfast included made-to-order omelet. Even had cut-out of Taylor Swift and Elvis Presley for fun photo opportunity. Although we didn't take advantage of it, they have massage chairs in lounge available until 10 pm.

Newly upgraded / remodel made this BW Plus a pleasant surprise...everything from rooms to lobby and other public spaces were done with style and efficiency... creating a great Nashville vibe. The fact that staff were friendly and helpful made it even better ! Breakfast choices and made to order omelettes added another bonus !

Good location for us we had our own car. Room was quite and comfortable. Breakfast had omelet made to order. Choice of beacon, cheese, green pepper, onion, or tomato. Any combination or all. Great breakfast.

Spacious hotel with spacious rooms. If I had any criticisms it would be the decaffeinated tea bags at the breakfast bar and lack of tea bags at the coffee station.

Great location in Music Row (with many restaurants and bars close by), easily walkable to downtown nashville where all the action is. Very well decorated, with large rooms with a nice sitting area as well as desk area and good size bathroom. Beds were very comfortable with nice linens. Nice warm breakfast, including coupon for a made to order omelet. We would definitely stay again and recommend to family and friends. We stayed here as we were traveling through to Florida and actually stayed again a month later on our trip back.

I stayed here once before. Staying downtown may be convenient but the prices are too high. This hotel is less expensive a little further up the hill, but it's quiet the stuff is great. And they offer a great breakfast the next morning. I would definitely stay here again. It's not a bad walk to go downtown from the hotel. But they do have taxi or Ubers.

Very nice clean room and staff were very friendly at the front desk. The location was secure and quiet

This is my 3rd time at Best Western Plus in Nashville and I intend to return. Of special note is the breakfast buffet and the friendly and helpful staff. Rebecca at the omelet station and Tina who manages the kitchen are terrific and the quality and variety of the food and coffee are a plus!

The hotel is clean. Close to The Gulch and about a mile to downtown where all the bars are. I want to give a big shout out to TINA who works in the kitchen(breakfast time). Tina made sure I had everything I needed, asked me every morning how I was doing. She lent me a tray so I could bring my food upstairs and eat it in quietness. She seems to care about the customers. Thank you Tina for everything you did. ❤️

The best, Best Western we have stayed in. Great staff great rooms, we love a good strong shower and this definitely ticks that box. Great location a great selection of bars and restaurants 5 min walk away. Good selection for breakfast and the omelettes are a great touch.

Great place to stay for the Grand Ole Opry which is a short drive away. We ate supper at Mission BBQ in the mall next to the Opry which was a short walk away. King room was comfortable and quiet. Free breakfast had Croissants, bacon, eggs, link sausage, toast, bagels, English muffins, yogurt, fruit, small muffins, 2 waffle makers, coffee and juices and more. The further from the Opry you can park the sooner you can leave.

This is a lovely place to stay with very friendly and helpful staff. You're about a 10 minute stroll to the Gulch area where bars restaurants and shops are, also the Gibson Guitar shop. A further 15/20 minutes and you're in the heart of Nashville. The hotel itself is clean and offers excellent facilities, the buffet breakfast allows you a real taste of America and lets you fill up before you start your day. Highly recommended.

We had an outstanding experience at The Best Western Plus Music Row Nashville TN! The Front Desk Staff helpful and friendly . The entire building is very well kept & very clean. Tina at the breakfast room was the most helpful, I need gluten foods & she had some gf bread available & everything tasted great. Tina works efficiently to ensure the breakfast items are always stocked & alwaya has a friendly greeting to guests. A great place to stay! Location is ideal close to everything walkable to a lot!!!! Definitely stay there if I return to Nashville!!

Very clean, modern hotel with excellent staff, and amenities! The location is perfect to walk to all the restaurants, bars, and museums. And the price is amazing! I have been driving across America using Choice Suites hotels and this Best Western convinced me to come back to Best Western!

It was a great place to stay! The staff was very professional, the rooms were so nice and clean and I loved the breakfasts in the morning. It was a great way to start the day. It was within walking distance to downtown Broadway where there were great attractions! I really enjoyed my sister and my stay and will be staying with a Best Western Plus again in the future! Thank you so much for your hospitality!

They front desk staff lies to us then overcharged us. The screwed up our reservation and handled it rudely and unprofessional. Nice hotel good location terrible staff. I would not stay here again after having stayed there more than 10 times.

We had an outstanding experience at The Best Western Plus Music Row Nashville TN! From the Front Desk Staff who were extremely helpful and friendly to cleanliness, ie lobby's, hallways, and rooms were perfect ! A great place to stay! Location is ideal close to everything walkable to a lot!!!! Definitely stay there if returned to Nashville!!

Excellent service, nicely decorated and comfortable rooms. Homemade omlette was a nice touch! Easy walk to the Gulch. The staff is very friendly. The hotel is very festive with Taylor Swift and Elvis cutouts in the lobby. Nice to have parking on site.

We stayed here a 2 nights on our way through Nashville. It is a great place to stay as we could easily walk to the venues that we wanted to stay. The omelets and other breakfast options are delicious and there is something for everyone. All of the staff were very friendly and helpful.

My SIL and I stayed here. It was a wonderful stay. Everyone was courteous and helpful. The breakfast in the morning was delicious. The room were spacious, clean and comfortable!! We will definitely stay here again.

Vacation to see Nashville and perfect location to walk the mile to the heart of the music & restaurants. The hotel is beautifully updated. The temperpedic beds were awesome! Staff are exceptionally kind and helpful!

Over all the hotel was fine. Parking was on site and easy - $18 a night. About a 20 min walk to Broadway - 2 minutes to midtown. if you take an Uber to Broadway it's about $9-13 US dollars one way. The staff was very nice. Our first room smelt of cigarettes and they were quick to change us to another room that smelt better. The mattresses themselves were comfortable, the bedsheets however gave me what felt like rug burn because they were so rough. (bring your own sheets if you can) Also the towels were the same way. Cleanliness was average, its what I would expect at a hotel like this. Tv had a lot of channels available, Free massage chairs in the lobby that was a nice touch. Breakfast was your average continental breakfast. did not use pool or gym. If your not spending much time at the hotel its a decent choice however I won't be back.

It was OK - as we were here for Nashville rather than a hotel as such we got away with it, but I would not choose to stay on Music Row again now I know how far away it is from the action. Parking on site was helpful. No bar in the hotel not helpful. Breakfast better than advertised - plenty to choose from.

All the staff were amazingly helpful and very friendly, you had a sense of a personal feel to a chain hotel, your comfort genuinely mattered to them They sorted out my pillow problem and kindly added guitar pillows as a nice touch for my daughter The omelettes were cooked to perfection and so bespoke the lady always added potatoes to mine I met a lady who returns here often as it's so good and I can see why! If you don't fancy the walk or the Uber there are scooters very close by HIGHLY recommend

This hotel was the best in our whole 3 weeks of travelling USA. Run by lovely staff who were very welcoming. Big, clean & tidy rooms. Communal areas very relaxing and free hot drinks available at any time. Very nice breakfast with omelette station. It is a bit of a walk to Broadway but, had I not had a broken foot at the time, this would not have been an issue! There is also a small strip of restaurants/bars at closer distance just around the corner. All in all, a fantastic stay, thank you.

This hotel was the best choice for a last minute stay. Without knowing the area, we scheduled a two-night stay at another hotel chain for 2 nights away from downtown. When we arrived to check in, the manager wouldn't let my husband use the lobby bathroom even though we had prepaid our reservation. We cancelled and were desperate to make last-minute reservations so I chose Best Western Plus Music Row. Annie at the front desk was so helpful and accommodating. I would describe our stay as refreshing, clean, comfortable and quiet. Breakfast was beyond the usual hot breakfast. We could walk to restaurants and some tourist sights. Thank you front desk employees and Tina the breakfast lady.

front desk staff are not welcoming, acted like i couldnt afford parking charges, leftover food and drink in fridge from last guest, no towels in room and staff was not helpful on fixing these issues..

this property was well staffed. The staff were very responsive and attentive to needs. The breakfast included a made to order omelet that was a nice surprise. There was the added comfort of a well-lit and monitored parking area with added security patrols at night. really added to our comfort level to know we and our belongings were safe.

Our stay was satisfactory, which is what you'd expect. But the best part of this motel was a breakfast attendant who's name is Tina! She was helpful, friendly, and had great customer service. I'd stay there again, just for her! lol!

Stayed for 3 nights, hotel staff was amazing, very professional and courteous. Rooms were clean and very nice, beds were comfortable. The ladies working the breakfast buffet were absolutely the best. The omelet bar was a treat. The pool area was fantastic. We were walking distance to everything. Really enjoyed the bars and music on Demonbreun St just 1 block over. We will defiantly return!!! The power did go out for a while on our 2nd day but the staff was very helpful and accommodating. It was back on in about an hour.

The boys was nice—- BUT. Upon check in, my credit card was taken by the staff, and the information was scanned. There was a lot of confusion while I was checking in “training” a new employee, and general chaos about th experience, so it didn't occur to me until the credit card company reached out with a fraud alert that it had happened. I always use tap to pay or Apple Pay as I've been compromised several times…. And this was a new card. Within 48 hours, my card was compromised with fraudulent charges. I reached out to best western, but they never followed up on the complaint as to why someone would actually physically need to scan the card. No other hotel (I travel a decent amount) has ever had me hand over my card. They have me use the terminal mounted on the counter- which I was also asked to do after the clerk scanned the card. Be cautious if you stay here. Don't give them your credit card.

This a great hotel. It is super clean, all the staff are friendly and helpful and smile and greet you everytime you come in or leave the lobby. The breakfast was very good and the made to order omelettes are such a nice touch.The room was very comfortable and the shower was really nice. We will definitely stay at the Best Western Music Row again.

We stayed at this hotel for 6 days. The hotel exceeded in every way; check-in, cleanliness, quality of linens, pillows, breakfast, friendliness of all staffing personnel. The front desk was always greeting us with a smile and asking what can I do for you. The help with navigating the city, booked tours for us and treated us like best friends. They even have those complete large massage chairs free of charge to use to customers. I highly recommend this hotel. I can't say enough good things about this hotel. Annie at the front desk was such a pleasure to work with.

From the initial contact to the last minute, everything about the staff, amenities, room, and breakfast was such a pleasure. I highly recommend this hotel to anyone interested in staying near downtown Nashville. A great restaurant very close, food delivery fast and hot, and a full breakfast served every morning. Terrific value!

Found a questionable bug in the bed and husband had bites on his leg. Management said it was not a bed bug. Room smelled horrible. I would never stay here again and would advise looking somewhere else.

The check in process was very easy and simple. They do have an extra charge for parking $15 a night. The room was clean and comfortable. The breakfast buffet was very good and had a great variety. Would stay again!

Great stay. Clean rooms and friendly staff. They upgraded my room for free just for being a BW rewards member. Close to everything Nashville has to offer. I would definitely stay at this location again.

Nice hotel. good breakfast and other amenities. Appreciated the welcome and service when checking in and the phone call the night before to confirm I was coming. No complaints about this place. Will stay at this location again.

Just started booking at BW Plus hotels. We usually book with Wyndham. BW Plus hotels are so much nicer. We loved our stays. Their breakfast is amazing! My husband loves the biscuits and gravy. The pools are clean. We enjoyed them. Staff have always been friendly.

Always a great experience at this hotel The location is excellent and the facility is great. Breakfast always good here. The Omelette bar is a nice touch. Very close to some great little music venues that are off of Broadway.

The staff at this hotel were exceptional. They were so friendly, welcoming and helpful. We can not wait to go back here again. The breakfast was awesome, rooms were clean, pool was amazing to have. Best experience at a hotel

Great place to stay. Very clean and great breakfast! This was a great location in Midtown Nashville. Only a 20 minute walk to Broadway. Our room was clean and comfy. Staff was friendly and helpful. We will stay here again.

The hotel is located on Music Row and a 10 minute walk from trendy Gulch neighborhood. The room was clean and spacious with a comfortable bed. The bathroom had a rain shower head. Nice to have a outdoor pool and decent fitness center.

Clean rooms, nice staff, good breakfast, close to downtown activities but recommend driving to city center to park and walk to broadway. We used Uber to get to Nissan stadium for football game which was pretty easy, long wait trying to catch Uber back from the game.

We visited this hotel about 10 years ago. At that time we liked to hotel and chose the same hotel, at we were in town again. My husband and I stayed for 5 Nights this time. Friendly staff at the reception. Nice and clean. We were handed small tickets on arrival. These tickets were used for the breakfast omelettes. We marked what kind if ad-ons we wanted, and within a few minutes our omelettes were finished. They tasted perfect. Also, you could have toast, make your own waffle or pancake. There was yoghurt, Apples, toast, small muffins or cakes, cream cheese, marmelade, different cereals, coffee, juice. All tasted Well Our room was spacious (handicap room with Roll in shower). 2 Queen size beds, very comfortable. Large parking lot - 75$ for 5 days. The hotel is in walking distance to several bars and restaurants. About 2 Miles to downtown attractions. In the lobby you will find 2 complimentary massage chairs. There is a pool behind the hotel (didn't use this). No Dinner restaurant at the hotel.

We had the best time staying here! You walk into excellence. The cleanest room and amenities! A hot breakfast bar The most comfortable beds! We enjoyed the pool and fitness are. We had the best time and will definitely be back!

We travel about and this is the best hotel I have stayed at in a long time. For the affordable price I couldn't say anything bad about this place. It was very clean, beds were comfortable and they replaced towels and made the beds we haven't had that at a hotel since before Covid. I liked the later check out time and the free beverages and the massage chairs the best. And staff were nice and accommodating. Thank you for providing a classy place to stay for an affordable price! We will definitely be returning.

Really enjoying our 2 night stay here. Arrived here after a very long road trip and the staff were so so friendly. They upgraded us and also advised of free hot and cold drinks in the reception area as well as the massage chair in reception. The room was clean, comfortable and we had the best restful night. I'm vegetarian and the lovely reception staff advised on places to order for Indian vegetarian and also what would be available for breakfast next day. The breakfast was great as was able to make my own waffles. The room was serviced after day 1 with clean towels and sheets. There's also a little laundry area just doors away from our room. Overall we had the best stay so far into our 21 day tour of America! We were able to rest and recuperate and the added bonus of fantastic service. Recommend this hotel.

I enjoyed that they offered iced tea as an option other than coffee. Breakfast was awesome everyday. They offer build your own omelet. The place was always clean even the outside. It is a little ways from downtown but we liked that because it was quiet at night.

The hotel is in a great location, it's walking distance to everything that we wanted to do. The rooms were nice, very clean, the beds were comfortable. The staff was great and very helpful. The free breakfast was great but the made to order omelets left a lot to be desired, just get the scrambled eggs. We would definitely stay there again!

Great breakfast.... good location and clean room. Nice hard beds too. The staff was very friendly and helpful. There are a few restaurants nearby that are within walking distance as well. The Mexican restaurant across the street was very good with great Margarita's and lots of food selections. You can also take the trolley tour not too far from the hotel. Walk to the shuttle stop is just 3 or 4 blocks from the hotel.

We arrive to check in and before we can speak to anyone I hear a lady saying my name and the third party group I used to book the reservation. She approaches the desk and says, "no, your reservations been canceled, they should have reached out to you." She demands I pay her an additional $100 dollars after saying the rate was $17 less than what they accept on a regular basis. I offer to pay her the $17 and she said, "no we don't have the money!" Either way, she was very rude and never gave an explanation further than the fact that they didn't have the money but that's understandable as an agreement with 3rd parties usually have a stipulation as to how and when they'll receive the final settlement. Either way, they ruined our trip and took up about an hour of our time basically not explaining much. We ended up going to HAYES STREET HOTEL and met the nicest valet lady, Cecret, and great hotel staff too. Save your sanity, time, and money and do not even try to book at Best Western plus! The staff was rude and ill- informed. They are being investigated by corporate for their demand for money on the spot with little explanation. STAY AT HAYES STREET HOTEL INSTEAD!

You spend very little time in a room except to sleep and we checked out after one night because the beds were uncomfortable. Breakfast is great and the rooms and supplies were good. We travel with a service animal and I was surprised by the amount of items he found on floor. Other than that what you could see was very clean.

Good location to catch the Hop on Hop off bus and for restaurants. The rooms are comfortable equipped with fridge, microwave and coffee maker. The breakfast is really good with the added benefit of an omelet bar done to your specific likes. The staff are courteous and friendly. The only negative I would say is having to pay for parking at this hotel. In spite of that I would highly recommend this hotel .

Overall, our stay was great. Hotel was in a great location just off the interstate close to restaurants and sports arenas. My issue was the $15 a night charge to park in the parking lot. This may be normal, but I have never experienced this.

Was pleasantly surprised at the efficiency of this clean, courteous, greatly located, easy hotel. We stayed during an unusual snow storm during the Christmas holidays and they made our trip so enjoyable considering the circumstances

The staff was very professional and friendly. A+ for cleanliness. Breakfast served daily with options was absolutely delicious. Great location. We walked everyday to the hot spots. Coffee round the clock available.

We stayed here on a recommendation from a friend! Glad we did. It was within a short walking distance to the gulch and Broadway too! The breakfast included was more than we expected! It was a short 10-15 minute drive to the Blue Bird cafe.

Front desk never smiled. Had to request check -in gift. As diamond select member I expected better than "you can wait for your room to be ready or pay $79 early check-in fee for a room that is ready. We will call you when your room is ready". (They never called)

Great hotel. Clean, well maintained. The rooms were spacious and beds very comfortable. Breakfast was very good. Fantastic selection. Enough equipment in fitness room for decent workout and the pool is outside. Used only one morning before the weather turned. Would definitely stay here again. 20 minute walk to Broadway street action.

Very nice, modern hotel. Clean comfortable room. Friendly staff. Made to order omelettes for breakfast. Very reasonably priced parking for the downtown area & security monitoring the parking lot at night. Felt very comfortable there.

nice property. The check in staff were courteous and efficient. The room was a great value. I would recommend to anyone. About a mile or so from downtown but may be still worth it even after considering uber/taxi costs.

This place has it all! Great location - short walk to bars on Broadway, great breakfast - including made to order omelets, great value for the cost - especially when you consider free breakfast as part of overall cost. Rooms were not overly large but were updated, nice decor and very clean.

Typically, the breakfast with Omelette-maker is a highlight. Good, secure location. Staff is nice. Parking cost is relatively inexpensive. The wireless works very well, even for devices such as Roku. Standard amenities.

Spent one night here. Arrived with our truck pulling a boat trailer. We were able to park no problem. Room was great. Clean & well appointed. Took a cab to Broadway street which was nice & close. Enjoyed a few cocktails before heading back for the night. Breakfast in the morning was also great, complete with made to order omelettes!

Our experience was relaxing and fun!!! The hotel was clean very comfort. The location was awesome and I'm walking distance of everything!!!! My husband and I recommend this hotel to those visiting Nashville!!

The BW Music Row is about a mile from the cacophony of Broadway, but easily accessible by car to the Grand Ole Opry, the Ryman, The various museums, Vanderbilt U. as well as smaller venues to catch local acts.

Wow the decoration of these bar is so Beautiful design and Good music qualities are at here. They provide us Best service . All the management team workers are good and moral character. We really high recommended

This hotel is top notch in every sense. Our room was clean, spacious and comfortable. All of the staff were friendly and helpful, including the person who made the omeletts in the morning. The hotel is situated close to great shopping, restaurants and other Nashville attractions. We would definitely book this hotel on our next visit to Nashville.

Hotel is within walking distance to bars and restaurants in The Gulch, and walkable to the Broadway area where the bars are. You'd probably want to Uber back after a night of fun!~ Hotel has been renovated and looks great. Beds were to hard for my liking, but that was it. Great breakfast each morning (except for the potatoes!)

Absolutely one of the worst experiences in my life I'm not sure why the where so rude. Super 8 is much better across the street. It was one of the worst experiences I've ever had and 99.9% of the time is wonderful.

We enjoyed our stay at BW Plus Music Row very much. The staff were very accommodating, friendly and helpful. The rooms were clean with top notch amenities. The location was great since it was close to most of the major attractions.

We stayed two nights....its a best western plus so its a nicer hotel although the beds are hard and had light blankets. Its about a 20 min easy walk to downtown Nashville/Broadway. Cross the street and walk to the parking lot of the Comfort Inn. Take Demonbreun St. towards the downtown area and you will end up Country Music Museum. Broadway runs parallel to this street. It felt safe. You are near Gulch and Music Row...not much to see- some bars. Nice touch is they offer made to order omlete for breakfast. Hotel is clean and well maintained. They also charge $10/day for parking. Why not just include it in the cost of the hotel?

The one thing I will remember is the smell of cleanliness everywhere. Room was comfortable,if a little annoying that people seemed to wander the corridors at night. Location wise perfect for Tailgate brewery or walk on for 30 mins to Broadway downtown. Or left to other pubs and restaurants.

Very Convenient location. The room was nice and the Bed was comfortable the staff was very friendly. The Breakfast with an omelet station was an unexpected bonus. It's a great value for the money. I was having issues with walking and they were thoughtful and our room was close to the elevator which no appreciated.

This hotel is about a 25-30 minute walk to downtown. We would take an Lyft ride downtown and walk home late at night. Hotel was quiet and clean. Beds very comfortable and had a great breakfast with made to order omelettes. Staff friendly and helpful

Great location. Walkable distance to some restaurants. Not a bad distance from Broadway, so uber was only a couple of dollars. Place seemed cleaned and well managed. Good breakfast selection with the omelet option. Quiet

At 2:45 AM the smoke detector low battery warning started chirping. It took me about 10 minutes to figure out what it was. I called someone came up quickly and took the smoke detector out of the room. I felt I should've gotten a significant discount. The hotel manager says it's not the hotels fault The battery running low.

Best Western Music Row has been an oasis under 20 years of music trips to Nashville. Only about 900 meters from the hectic Broadway. My first trip 1999 was the first for new management. It was 1-2 stars. But every year has they develop the hotel and now it´s like a 4-star place. And Latha who met us in reception 20 years ago is now general manager. A guerantee for ongoing development. The hot breakfast buffe include even on demand maked omelettes. And Tina runs the breakfast kitchen completely unsurpassed.

Honestly the prettiest Best Western I've stayed in. Breakfast was great. So close to downtown. The price was great! Wasn't able to use many of the amenities as this was a quick overnight trip for a concert. Our room over looked the pool ( which looked nice) and a pretty park that was lovely! Would definitely stay there again and would definitely recommend

2 couples traveling for fun to Nashville. Thought we had a good price and value. Good location. About 1 mile to Broadway that we walked daily. Staff was nice and attentive. Had made to order omelet every day!

Loved the location. We walked to Vanderbilt and downtown. - Both are a ways away so it is a good mile to both. We are walkers so it wasn't a problem. - It would have been nice if the hotel provided a shuttle (even for a fee). Especially coming back after a long day downtown.

We were so happy we booked this hotel. Super clean, helpful staff and awesome breakfast choices. Within walking distance to The Gulch area (at the most 10 minutes). The pool was clean and very enjoyable. We will definitely book this hotel again when we go back to Nashville!

Had a 1 night stay and walked the 15 minutes down to Broadway…. The Uber ride back was $6.63… enjoyed the stay but we didn't get a chance to use the outdoor pool … highly recommend. Room was clean and service was very good overall

Loved the atmosphere, you will be in the center of the action of what Nashville has to offer, Staff was very professional within their job duties. absolutely loved the cleanliness of the room, and the safe that was installed for added valuables if you needed it...

Great hotel, wonderful staff, perfect location and delicious breakfast included. A 15 minute walk to most of the sites, in a quiet spot for sleep. Would highly recommend for business or pleasure stays.

We have been traveling from AZ to NC and are making our way back to AZ. The Nashville Best Western was the best one so far. 6 different Best Westerns, so far, on this trip and Nashville will definitely be on the list to stay again during our next road trip.

Hands down the best bang for your buck in this location. Really enjoyed the pool, cleanliness, comfortable bed, tv, great shower and service. An easy walk to the main stretch downtown, and a mini fridge for the leftovers. My husband and I were really only looking for a place to sleep at a reasonable price, but this hotel far exceeded our expectations, and we ended up spending a good amount of time relaxing here during our stay. Comparable/even better than other hotels in the area with much heftier price tags. Highly recommend!

This property is located adjacent to downtown, near restaurants shopping and night life. Overall property is ok with decent sized rooms. Great free breakfast nice lobby area with space for meeting or entertaining. Nice office area if u need to print copy or scan. It's okay to stay.

Hotel was clean With friendly staff, rooms were comfortable. But not a close hotel from Boardway (Honky Tonk Hwy) need to take a Uber up & Back which it is $$. Need to be able to walk a lot….but when weather is hot, not good. Hotel should offer shuttle to at least the “Gulch” with has restaurants & shopping. It is only 1 mile away.

1 mile walk to Broadway and all the action, nice breakfast buffet included but restaurant got very crowded on weekend. We encountered some issues with a/c not working ( older hotel) and some poor service from housekeeping, however we've been Best Western customers for years and usually it's reliable clean accommodations for a good price…these issues were the exception to our usual BW experience.

My husband and I enjoyed the hotel/pool/breakfast and location. Walked to restaurants in the Gulch and got an uber for Broadway day drinking. It was perfect location. Pool was clean and refreshing in July.

Unfortunately, the mattress was terrible, very uncomfortable and noisy when moving or rotating. I do not recommend this hotel for the current price point of approximately one hundred fifty dollars plus the overnight parking charge.

Close to the Nashville action downtown. Located in Music Row. You can walk to The Gulch in 10 minutes, Broadway in 20. Lots of restaurants and clubs around. Super clean and updated. Best breakfast I've seen in a Best Western in a long time. Expansive variety of food and custom omelets. Rooms are quiet even though it's on a busy street.

I was n a business trip, decided to stay for the 4th and see the fireworks and concert in the park. Not disappointed at all! Staff was very attentive, respectful and friendly. I travel with my service dog, Nala and they were all super during my entire stay. I felt welcomed and had no issues. Place was immaculately cleaned and the breakfast included had omelet station where a very friendly chef was making them to the requests of guests! An added bonus, they only charge $10 per night for parking, much less than most of the other downtown hotels!

This is a great hotel. Our stay was comfortable and the staff were great. The only complaint I have, it isn't as close to downtown as I thought it was. It made it more difficult to get to the downtown area as we had members in our party that were unable to walk the distance.

Not my first choice ,.though this turned out very well. Blues and Bluegrass were about an 8 minute walk. Parking , a premium here was $10 a day . Free breakfast was very good. Comfort vg , decor vg. No bar .

Great location within reasonable walking distance to Music Row/Broadway for our one night in Nashville. Friendly staff, welcoming lobby and well-decorated rooms. BUT … the floors in our room were filthy. The pergo-like floor in the entrance and bathroom had not been mopped (spilled drink stains and something sticky in bathroom) and the carpet hadn't been recently vacuumed. The bedsheets were decent, but the bed had a foam mattress or topper and was hard/firm. Pillows were square instead of the traditional size and just awkward. The shower head was on the ceiling for what appears to be for the “waterfall” effect - wth. No one wants to feel like they're being water boarded while washing their face. And if you're like me, I wash my hair every 2-3 days; impossible to keep it dry when the water is literally coming straight from the ceiling. To be fair, they offered shower caps, but come on. This also made it very difficult to wash anything below the waist, just not a functional setup. We'd probably stay here again (limited to 1-2 nights) because the price is reasonable for the location and parking is $10/nt versus others at $30-50/nt, but I'd check the cleanliness of the room before unpacking and bring my own shower cap. ;-)

Hotel was in a great location close to everything, easy walk to downtown broadway street and music row was next to the hotel. Hotel was clean and modern and the staff was friendly, the omelette station at breakfast was a nice touch.

The breakfast was phenomenal. Free parking too. The place was clean and inviting. I liked that I could make a reservation with “them” verses an 800 number. We stayed in four different motels over three months and this one was the nicest. Not sure if it had a shuttle to Broadway but that would make it ideal.

If anyone is looking for a reasonably priced place to stay close to Broadway, this is the place. Walking distance or short Lyft or Uber ride. Clean rooms, complimentary breakfast and everyone is polite and helpful. Highly recommend for a Nashville visit.

Hotel was overall in good shape. Quite a lot of noise from the hallways, not due to guests so much as just thin walls/door allowing sound into the room. Bill was wrong upon check-out which I had to call to get corrected - charged for parking even after I told them at check-in I had no vehicle. Very good location - close to restaurants, shopping, tours, etc. Staff did a good job keeping the place clean and breakfast was fantastic.

Conveniently located just a few minute walk to The Gulch neighborhood and a quick Lyft or scooter ride downtown. Our room was very clean and comfortable. With the crazy price of hotels in Nashville right now this was a more affordable option that did not disappoint.

Music Row...about a mile and a half walking distance to downtown Nashville. Full free breakfast....Omelettes pancakes coffee teas juices... very clean, friendly place........ coming again in Sept !!! I work for a major Airline too so I know this place is great !!!

First thing I noticed was a urine smell in the bathroom. Every time I went in it was very strong. When I got ready for bed, the pillow cases had stains on them. There was also a crusty/hard thing on one. Shower water was warm at best. Very uncomfortable shower. Waffle batter machine broken, when pointed out to the person I was told she didn't have time for this and it was my fault for pushing the button back too hard.

Top notch hotel with excellent staff. The entire property was super clean. Great location. The breakfast hours set were good. The omelet bar was good. Tina was very helpful, kept the area super clean and one time I heard her signing in the back, which to me says she really enjoys her job.

Outlets loose Shower fixtures loose Hotel NOT located near Music Row Water turned off while showering. Staff claims calling the room to inform. Did not call cell or email. Should have been informed at check in of “scheduled outage” Omlet ok

We enjoyed the breakfast facilities and the fitness centre. The staff are great and friendly when they understand English. The hotel is about a 20 minutes walk to the down town busy Broadway area with the live music bars and entertainment. The locals go to the cheaper bars located in the west of the city (or just ask a local). Nashville is an expensive city.

Rooms were very clean and large. The breakfast had many options. All day free coffee. It is located 1 mile from Honky Tonk Hwy so it was easily reached by walking. Felt safe walking back in the late evening. Uber was available. Price was very good. Close to the Grand Ole Opry and Paula Deens restaurant.

Music Row Best Western is an amazing hotel. The rooms are tastefully decorated and very clean. There were many options on the buffet, and hot! The hotel is only a short walk to many restaurants and shops.

We booked one night at The Best Western Plus in Nashville on our drive to Savannah. For a Monday night most of the hotels downtown were priced at $400-$800 a night. After reading all the positive reviews on Trip Advisor we decided to book the Best Western Plus Music Row as it was priced well and in close proximity to downtown. The hotel has parking for $10/ night which is great as most hotels were charging $38-$48. The parking lot is an outdoor lot. The staff was friendly and the hotel is clean. The rooms were very nice as they appear to have been recently remodeled. For a $10 Lyft ride we went downtown to have dinner and listen to live music. We did take a taxi cab back to the hotel and the cab said it was a flat rate of $20. The hotel has a workout room and an outdoor pool. There is also a complimentary breakfast that was good. I would highly recommend staying at the Best Western Plus while visiting Nashville.

The Best Western Plus Music Row is a great hotel! The hotel is approximately a 15 minute walk to Broadway Street, local museums, and Assembly Food Hall. As long as you stay on populated streets, it is a safe walk. The rooms are clean; the beds are comfortable; and the shower's water was hot, which I loved! After researching copious hotels, I chose this hotel because it is NOT pet friendly; daily parking rates were reasonable; the overall cost was lower than most surrounding hotels; and based on the website and reviews, the room was nice. Although I elected to pay $10 per night to park, there is plenty of untimed, free street parking (security does not check street parking). Should I visit Nashville again, I will definitely stay here again.

My first experience at a Best Western Plus and it won't be my last. Great location, wonderful room with fridge and microwave, and a fabulously comfortable king-sized bed. Hot breakfast in the AM, too. Lovely staff at the reception desk. They were always so friendly and helpful. Highly recommend. I wouldn't hesitate to stay here again the next time I'm in Nashville.

Our view of a rooftop was a disappointment and the odour of the carpeting in our room was not pleasant. Clean room , lobby and breakfast area were clean, great decor and friendly staff. Location was good; paying $10 per night for outdoor parking meant good security

Great morning atmosphere, pleasant/helpful/wonderful staff (breakfast/front desk/housekeeping). Wonderful omelette bar, biscuits gravy, sausage, fruit, several cereals, yogurt, coffee, juices, waffles, toast, muffins. I am baffled that we saw know one leaving these hard working wonderful people a tip in their tip box.

Stayed at the Best Western in Nashville for two nights. The staff were so friendly and helpful. The free breakfast was piping hot and made-to-order. Great variety of breakfast items. Hotel is conveniently located to the downtown Nashville music scene. We were able to walk to all sites.

We stayed here in 2019 to see a Bama-Vanderbilt football game. The property has been upgraded since we stayed here & we were very pleased with our room. The breakfast offerings were great-especially the omelet bar! Room was spacious & bed was very comfortable. Surprised that our room was serviced during our stay since we were not used to this during COVID-another plus! We didn't have a car, so can't comment on the parking. It isn't a bad walk to the Gulch or Broadway-we would try different routes each day from the hotel-easy Uber ride back to the airport from here.

Best Western Music Row is actually a decent place to stay. The owners try hard to make this a decent place. Its freshly remodeled and is clean. The beds are tempurpedic and awesome, although at first feel very hard. The breakfast is okay, and will make due. Location is decent to the convention center and Broadway. I will suggest a few changes. The cons /feedback: Please stop folding the towels in the bathroom. You do this to make it look nice maybe, but it is not. Also, please get rid of the omelet coupons, this is a joke if you forget one. You are treating guests like high school kids at lunchtime. Increase your breakfast selection, it feels cheap. Also, keep your pricing relevant, its getting high and exceeding what you offer. Please dont charge for parking. This is incredibly cheap on your part. Its not clear when you book, and feels like a predatory charge. Overall I would stay here again and would recommend this to anyone. Just a few quirks, but no big deal.

Great hotel in a safe and good location. We would definitely stay here again. Breakfast was really good and they had a nice selection. They even make your choice of omelets while you wait. The staff is very friendly and helpful.

Do not stay here. We had a large group of athletes on our floor that were unruly and the one desk clerk at night was not able to control them. It cost us 2 nights of sleep! Yes we should have checked out after the first night but we were assured it wouldn't happen again. Shame on us for trusting them. The manager was unsympathetic to the chaos that we dealt with at 2am-4am two nights in a row. VERY DISAPPOINTED IN MANAGEMENT HERE. There's too many other hotels to chose from stay away from here!

The room and hotel were nice. No complaints other than the fraternity that was staying on the same floor for the weekend. I called the front desk multiple times because of the noise. Nothing was done. I even had to tell them twice to keep it down. Not a good way to run a business.

We enjoyed our stay here. The location was good, 10 minute walk to the Gulch 25 minutes to Broadway. We walked, but those who don't want to walk, it is inexpensive to Uber downtown (watch out for surge pricing). Rooms were clean, breakfast was included with a made to order omelette station with plenty of other options, and well stocked. Staff were helpful and friendly as well, no complaints.

Beautiful hotel located close to downtown. Walking distance to were all the action is. Brought an Uber ride back to the hotel during the night for under $9.00. Everything looked new and the hotel was exceptionally clean!!!

Comfortable Hotel a thirty minute walk from Broadway where the action is. The staff were friendly and our double bedded room was clean and tidy. The bathroom and shower were excellent. The bed wasn't the most comfortable I've slept in but was just a minor thing. The help yourself breakfasts were adequate with a great omelette station. Would happily visit again.

Rooms were nice, friendly helpful staff, great location (was able to walk to downtown to the country music hall of fame, Johnny cash museum, escape room, as well as all the bars and restaurants). I would definitely recommend this hotel.

We had a wonderful stay at the Best Western Plus Music Row! The hotel was clean, staff were very helpful and the area could not be beat. The omelet station was also a big plus! Enjoyable stay and would definitely stay here again!!

20 minute walk to Broadway and the Bridgestone Arena. 10 minutes to The Gulch. 15 minutes from the airport. If you are going to The Grand Ole Opry, I would suggest getting an UBER. Overall stay was good. If you are a runner, music row is the better area to run in

Booked this Best Western as we are members. Very nice accommodations and great location. Very clean. Breakfast was plentiful and had an made to order omelet station. Welcoming. Parking on site for $10 a night. We could have walked to Broadway but due to weather drove and parked closer to "Honky tonk row"

Great rooms were very nice and great omelette breakfast. Staff friendly & helpful. Located close to downtown. All in all a great affordable hotel to stay at. Parking $10 nightly but was in walking distance to Music Hall & Broadway St & Ryman Theater where everything is pretty much located.

Great place to stay close to downtown without the craziness or cost of downtown. Traveled in for a long weekend with family. Our room was spotless and felt brand new. Staff was always very friendly. Greatly appreciated the early check-in after a long drive. Breakfast was wonderful and had a good variety - omelet station was a HUGE bonus. We choose this location for the price, proximity to downtown and ability to park. It was a quick 15-20 minute walk to Broadway with plenty to see and do along the way. We walked back late after a show at Bridgestone Arena and felt safe the entire walk. We would definitely stay here again and are already looking forward to our next visit.

The hotel is in a great location. The staff are friendly. The interior is decorated well with modern touches. The rooms are spacious and clean. However, the mattresses were as hard as concrete and the pillows were like trying to lay your head on a bag of gravel. I was unable to get comfortable and sleep for any length of time and got out of bed the next morning with a stiff neck and extremely sore back. If this hotel would invest in new beds, I would consider trying it again. If they aren't planning to improve the sleeping experience, I will not be back. There are LOTS of hotel options in Nashville that have fantastic, comfortable beds, so I am more inclined to pay a little more for a good night's sleep. Had I known the beds were as terrible as they are, I would have stayed somewhere else.

Room was not cleaned thoroughly, dirty plastic ware beside bed headboard. White crumbs on floor by headboard. Bathroom not clean, black hair in tub, bathroom floor not mopped barefoot prints from prior guests on floor. Bedspread stained, bed was not comfortable, sank into bed could not move around easily to get in and out. Room was very noisy, heard outside noises and hallway noises. Cold air coming in around windows and a/c unit. Witness drug use in and sexual activities in parking lot. $10.00 a day to park in parking lot of hotel...

for the price, I was expecting your normal run of the mill, nothing fancy hotel room, were we ever surprised. The lobby is beautiful and the rooms? Very bright, modern, the furniture was very cool, the light fixtures were amazing and the shower was great too! Breakfast in the morning had waffles, made to order omeletes and tons of other options. This hotel is very close to Broadway and other downtown attractions. We came for a concert at Mercy Lounge which was literally 3 minutes away.

I needed a cheap place to stay near Vanderbilt because my husband had emergent open heart surgery. I was impressed that I was able to find a clean, safe hotel in downtown Nashville at such a bargain price! Better than that, though, was the front desk staff. They listened as I chattered nervously the night before surgery, and looked genuinely happy for me when I told them that my husband had made it through. Parking was easy, in an open lot directly in front of the hotel. A huge bonus was that they completely cleaned my room accidentally in between my two nights there because I didn't have any luggage since I came here unexpectedly, and they thought I'd abandoned my room! I loved having a spotless room twice!. The only thing I can't comment on is the breakfast, as I had to be back to the hospital so early each morning. Thank you, all! I really appreciated what you did to help ease my burden.

Great place to stay! Bed was so comfortable, staff was over and above normal, breakfast, especially the custom made omelettes, was awesome!! This motel is within walking distance to many attractions, including Broadway St and the Ryman.

This is my 3rd time staying in the last month. I like that it is close to Vanderbilt and is a very nice clean property. It seems to be a very safe place to stay. I have to come back later this month and I will be staying here.

I always do a check on the beds for well you know those devil bugs some places have & this hotel was very clean & had none so don't worry about bugs. The tv is huge & great. Staff is very friendly let me charge my phone during a bad situation that was personal. They keep this place in tip top shape! Would highly recommend if you know the city or have GPS. Was a perfect stay for the concert I was working at.

I am a semi local and live just west of Nashville. I needed a place to stay due to weather and not terribly expensive. It was January but was able to walk in and get a room. The staff was very friendly. The lobby looked great, breakfast available in the AM. It was clean, nice updated decor. My room was great 2 king beds, tidy. Bathrooms nice and clean. Towels were soft. It was a great experience. I would definitely recommend it to visitors as there are many restaurants and other things to see with in walking distance. There was a small fee for parking, I was very willing to pay it and was made aware of the expense ahead if time. Very courteous instead of finding on my bill at the end.

beds were hard, tv channels only had news and religious channels heater was loud and inconsistent. Kinda bummed out. Was my friends first time in Nashville. Probably won't come back. Also breakfast was garbage

I booked this hotel as a last minute trip, upon arrival I was able to check-in at 11 instead of the 3 o'clock check in. First impression was that it was newly updated and clean. Overall, I was pleased with experience.

We had a good experience at this Best Western Plus. We had requested a room on a high floor and that was what we received. The king room was good size and had unique decor. It was clean and the bed was memory foam which was comfortable. The daily full breakfast was great They made omelets per request. The woman in breakfast area kept all the items stocked and was friendly. The hotel was a 30 minute from the heart of Broadway. We got a nice walk in twice daily. There also was a few bars within a block of the hotel. We enjoyed “Live Oak” which had original songs by singers and songwriters. We would stay at This hotel again.

We were greeted by a friendly front desk agent. We did not see a name tag. Upon entering our room we were surprised with the nice touches. A mural on the wall of Nashville, guitar pillows on the bed, nice modern storage unit, cool lights, beautiful bathroom and no musty smell. We found the mattresses to be to hard. The complimentary hot breakfast was yummy. They offered omelets, waffles, cereal, juice, coffee, yogurt, baked items etc. Sam was operating the Omelet Station. He was very pleasant. There was a nice lady taking care of the breakfast area. She was very friendly and did a great job keeping the area clean, stocked etc. We would definitely recommend this hotel.

My room was only cleaned once during my five day stay. Also, there was a tornado warning barely a mile from the hotel one night at 3 am, and the hotel did literally nothing to keep guest safe. Rooms were not called, no location was offered for guest to shelter in place. I was honestly pretty shocked by the ack of safety measures.

Beautiful property & very clean! Spacious rooms and good breakfast. Absolutely zero complaints! Located in the heart of Downtown Nashville. Lots of things to do and see. Me bed was very comfortable and even though I was next to the elevator, it was very quiet with no problems during my stay.

How good to go to an hotel in this day and age and still to have breakfast included. The breakfast was GREAT - and very welcome, with so much in Nashville being so expensive. The Omelette station was great - but the chef was a concern. He did not smile once or say a word. It made us worry about him - which took the edge off an exceptional breakfast and a tasty omelette.

With just a little more follow through this stay would have been 5 stars. Cost of parking great. Lobby and room decor great. Friendly staff. Room was not nasty but could have been more thorough with the cleanliness of the linens. Wash cloth was very dingy ( white should be white not grayish or discolored). Breakfast was great. Would give this another visit.

Nice clean hotel that is in walking distance (just over a mile) to the classic country pubs on Broadway and the Ryman. The mattress was a memory foam, which was nice, if you like that kind of thing. The breakfast had lots of choices, including an omelet bar.

First and foremost I want to say that Tina "the kitchen lady" is wonderful--she always makes sure that the food is plentiful, she is always making sure that the food area is clean, she is friendly. She is an asset to the establishment and deserves a raise. The free breakfast was very good--food was hot, tasted good and there was a good variety. Even had omelets made to order. I did not feel that the rooms were that comfortable--while the bed had a memory foam mattress it was uncomfortable. There was not much water pressure in the bathroom and it took a long time for the water to get hot. I did not like that the shower head was above my head--it was difficult to wash your lower body and I got a little off balance having to look up to rinse my face. Even when all the lights were on, it was still a little dark in the room. The room did have a lot of storage areas (closet, drawers and dresser drawers). Not much insulation to the windows--could hear just about every car that went past the hotel. The hotel staff was helpful and nice. Can walk to Broadway and the Gulch--a little bit of a hike to Broadway but not too bad. Overall an ok hotel--not the best but middle of the road.

Allow the price to match the rooms. The reason I use this chain is because of its fair price. The rooms on the 5th floor smelled of some type of fuel from the hallway. The lighting is only accessible from the switch on the light and you had to find it. Being next to the street allowed for common traffic noise as early as 6:30AM. To add, at 8am bikers ran Harley's in the parking lot for 30 minutes, I assumed they were guests. $750 for 2 nights is extreme price gauging for the weekend. I guess you do that for location only. This will be my last time at this hotel.

The location of this property is just a few blocks from The Gulch in Nashville, TN. We were able to take a short walk to great restaurants and entertainment. The property was clean, the staff was friendly and the rate was great for the location. Oh, and the memory foam mattress was amazing!

We really liked our hotel, the room and reception area was very clean. Beds were very comfortable, we slept great. The breakfast was good with the omelette bar and the other items provided. I think its silly that we have to pay $10.00 a night to park our car there. We enjoyed ourselves and would stay again.

Close to Vanderbilt hospital . Very clean hotel and friendly staff. We were allowed to hold room till afternoon in case we had to stay at hospital another day. Felt safe walking the streets in the afternoon.

Hotel was very nice, very clean. The beds are great, I slept like a baby! The breakfast is excellent, biscuit and gravy, custom omelets, eggs, waffles, etc. I will stay here on my next trip to Nashville.

Noise in room 302 was awful. You're across from the elevators and maid closet. On top of that the walls are paper thin and we didn't sleep well. The pillows are half the size of normal ones. Not sure I would recommend staying here.

We were on the road for over 2 weeks and this was the last 2 nights away from home. The breakfast selection was the best on our trip. This hotel was clean and convenient to downtown Nashville (approximately 1 mile walking distance) without breaking the bank and quiet for sleeping. Our trip was for leisure visiting Arizona, Memphis, and Nashville. We drove only because of the uncertainty of being able to rent a car once we got to our location and wanting to plan our trip in advance.

Based on my 7 nights here, I would not recommend this hotel to anyone, I came to Nashville for a convention it is obvious they upped their rates for this week. I was charged over $300/night and the regular rate is now down to $144/night. My cost to stay here for a week was over $2200 U.S. and for that, I received no housekeeping except when I asked. The room smelled like sweaty feet. The temperature was difficult to regulate. The water pressure in the bathroom sink was almost NIL resulting in shaving residue, toothpaste etc. in the sink that was impossible to rinse because no water. The soda machine in the lobby, out of order the last few days. Towels only when I asked for them. No clean bedding or bed made. Housekeeping did not understand or speak English. A list that could continue. To top it off, they have a large sign in the lobby encouraging guests to sign up for their rewards program, however, what they fail to tell you is that if you book through Expedia, they will not honour it. I signed up and was advised that my $2200 U.S. stay would not get me any points because of this. I asked them to cancel my membership and was advised that I could not cancel. I was a member for life. It is impossible to cancel your membership once you sign up. IMPOSSIBLE! Nobody in the hotel, except for the front desk staff, wears masks. Guests are wandering around without masks. It seems Best Western is not aware we are in a pandemic. I feel completely disappointed and would recommend to anyone to choose a different hotel when you visit Nashville. There are many in the area that won't gouge you with these prices and expect you to stay in an uncleaned room in a property that is not safe. Best Western had one shot to impress me (and it does not take much to impress me) but I leave here totally disappointed that I spent an equivalent of 2 months of mortgage payments on a room that smells like a locker room. Never again. And now, I'm a member of a rewards program forever that I only signed up for because of the amount of money I spent staying here. I asked the question, "what happens when I die". She responded "your membership goes on forever. Wow.

Very convenient central location, quiet area but walkable to many restaurants, bars and of all of the Nashville attractions, such as Broadway/downtown Nashville, stadiums and Vanderbilt University. The complimentary hot breakfast, which included a build-your-own omelette bar, was superb compared to the typical free breakfast at most American hotels. The hotel employees were very helpful and courteous. At $10/day the parking fee was very reasonable. I would definitely stay at this hotel again!

Great location in Nashville! Walk to the Gulch. Rooms very clean and spacious. Must comment on the awesome towels! I don't typically pay much attentions, but recent stays in other properties the towels are terrible. Not here! Luxurious new ones! Fantastic breakfast. I regret not getting the name of the breakfast attendant. She is a sweet southern lady. We have stayed in other properties all over Nashville, but I will definitely stay here again.

I have zero complaints! Hands down the best hotel we have ever stayed in!!! Very clean, beautiful interior decor, the best breakfast I have ever had that was free at a hotel!!! Comfortable bed and bedding, great shower! Plenty of towels that were nice, thick, plush and soft. Employees are extremely pleasant and helpful. We didn't want to leave!

During reservation and check in the staff was very rude. I work hospitality customer service and this staff was worried about revenue than helping a guest.. very rude when complaint was made to BW. dont recommend this hotel

It was such a pleasure to spend time here! Accomodating, kind, friendly, clean, great location. On our first night the plentiful pillows on the bed were too firm for us. On our way out sightseeing I spoke with the desk clerk inquiring if they had any others. She promised to find out and when we got back all the pillows on our bed were soft!! Suberb service!!

Had an excellent experience for the dollar. To get downtown from this location was a long walk, especially since it rained most of our stay. Tried the electric Scooter and had a mishap. We wished the city had a more reliable bus service. The free breakfast service was fabulous , they go beyond the toast and coffee and offer eggs and sausage ( wish they had bacon )

It was a Descent hotel. Overpriced though. Good complimentary breakfast. Waterfall shower only. Comfortable mattresses. True wet bar area within room including fridge and microwave. Excellent location.

Such a great hotel. We were only staying in Nashville for 1 night, we had never been there before. We weren't sure where to stay and this was a definite great choice. The from was clean, the bed was very comfortable. Nice warm shower. Really enjoyed our stay. We will keep this in our list of good hotels.

The room was nicely done with some nice touches. Overall the property is a basic BW. The breakfast had a lot of options including a fresh made omelette bar. We didn't take advantage of it other than some fruit and yogurt. There is no daily housekeeping (Covid and staffing problems), but you can ask for it if you like. They also had extra towels out on each floor in the morning. Staff was nice enough. Paid parking was plenty and seemed safe. The area is fine. I will say, though, while this place is called "music row" it is a mile+ walk. GPS sent us on path with no sidewalk on a busy street for part of it. Also the mile plus walk goes through some very empty areas with a few homeless and/or panhandlers around (Nashville has lots of them in general). So don't assume based on name you step out of hotel into the Broadway fun. We ended up using taxi/uber/lyft on any trip to/from hotel at night just to be safe. I'd definitely stay here again.

My stay at the Best Western Plus Music Row was very pleasant. My room was very clean and decor was adorable! Staff was extremely helpful. Location was very convenient -- just a mile outside of downtown. Loved the option for Breakfast included.

We had a wonderful experience at the Best Western Plus. The staff was excellent. We met many travelers who all seemed to experience the same. No problems, nice rooms, a clean and safe place to stay. Thank you.

Very good rates compared to other similar hotels this close to major attractions (Music Row, CM Hall of Fame, etc.) Clean, comfortable rooms and a better-than-average breakfast. Front desk was super helpful straightening out an error I made with my reservation dates.

we picked the hotel at the last minute. Great location - walking distance to everything that we wanted to do. Rooms were nice, beds comfortable. Staff was great - in the world of COVID, they put out a great breakfast!

Hotel was easy to find off the highway, parking was no problem & staff were friendly & helpful. Room was very clean. Most tourist destinations (Music Row)/restaurants we wanted to visit were within walking distance. You are a bit on the outskirts so there isn't really a view from the room. We would have appreciated an area outside to sit/balcony in the eventing when we returned. Hotel set up was very good just a feature we would look for in a city hotel next time. Some of the rooms are directly across from the elevator exit but we weren't bothered by any noise as the AC fan created enough background noice. And the BW breakfast is always appreciated for something quick to grab in the morning.

The hotel was spotless. The staff was friendly and helpful. We were pleased that the full breakfast was available. The location is great. You could easily walk to restaurants and bars on Music Row or Broadway. We chose to Uber around town for the most part. Pickup and drop off was always quick and convenient.

we went to the room and found clothes in the dresser. The blanket on the bed was dirty and had big stains on it. If this was the first time I stayed at a Best Western I would stay at another chain of hotels

We enjoyed our stay at the BW Music Row! Staff were friendly and we had no complaints about our room. It was clean and nicely decorated with Nashville inspired decor. Loved that they had a handheld in the shower as well as a ceiling mount shower head. Bed was comfortable and a/c worked great! Would definitely stay again. Very nice hotel for the very reasonable price per night.

If you're a country music fan, this is a great location and the artistic flair in the room is fun and nice. Be prepared to pay for every spot your vehicle takes, and if pulling a trailer you may have to disconnect, as parking is limited. All things considered, I'm really glad we stayed here.

I stayed here 5 years ago for the Firehouse Expo. The hotel need work (updates) aka rooms,staff. This time I pleased to see both!! I was here for fun this time and it was great stay. Last time I was here I was not happy. Smelled of weed in hall ways. That was not there tis time!! Staf was very nice!!

Convenient place to stay. Parking seems to be at a premium downtown. Park at the hotel and you are within walking distance of great shops and great dining. Enjoy the fun atmosphere of the downtown Nashville scene.

Overall, it was a great experience at the BW Plus in Nashville. Upon arrival, the staff was very friendly. Check-in was easy as well. The room was clean and bed was very comfortable. Location was a plus too.

The lobby right when you walked in was beautiful and clean! And when I got up to my room, it was the same great quality. They even had a waterfall shower head! Also, when we asked about leaving our bags before check in, they actually just put us in our room right then and there!

Very clean and happy staff. The only thing wrong was lack of water pressure in the sink. Also no working lights on either side of bed. The room was above average in all other aspects. nice outside appearance and good parking.

This is a recommended location. I have stayed here many times. Walking distance to many restaurants and bars. Very clean. Fan in room was clanky, but tolerable. Good breakfast selection. Nice and helpful staff.

Very clean hotel. Nice location. Got to try Tempur pedic mattres (very nice)& rain showerhead. Biscuit & Gravy advertised in rm papers. None at breakfast. Disappointed. They could've put a sign up. They had waffles tho.

This hotel was a great place for our vacation. It was located about a mile or 10 minutes drive to Broadway. This was perfect for our needs of not wanting to be too close to the noice. The room was clean and the beds comfortable. The hotel was stylish and attractive. The staff at the desk were nice and helpful. It was so refreshing to have the breakfast open. They served most all of their items except eggs and meat. They even had waffles. The price was very reasonable for Nashville. We would stay here again. The only draw back was the parking downtown which we had to use because we drove.

We arrived in our room only to find someone had used it briefly for a “quickie”. Used wet towels, used soap and lotion laying around. Bed was disheveled with pillows strewn about. When I went back to the front desk she said some one had been in there briefly but said it was clean. That's disgusting. We then got a room that smelled of smoke. Couldn't wait to leave. Bad experience.

This hotel is in a great location, which is part of the reason we picked it. However, we were less than pleased with our stay. To start, the front desk staff was unwelcoming. We were also surprised to learn that we had to pay $10 a day for parking in the hotel lot. The lot did not ever seem to run out of spaces, so it just seems like a money grab. In addition, our room had a mildewy smell and soon after we checked in my partner started sneezing uncontrollably and had watery eyes and a runny nose; similar symptoms to an allergic reaction. Our guess was that mold was coming from the AC unit. He does not ordinarily have allergies. In addition, our room was not cleaned during our 2 day stay, so we had to seek out the cleaning crew to request new towels. Finally, this area and hotel are particularly loud; there are partiers yelling outside constantly and you can hear toilets flushing from above/below/next door to your room. Overall, this was a pretty disappointing stay.

A very nice and clean hotel in a good downtown location. Rooms were clean snd comfortable, great shower , breakfast was limited but overall a good experience snd a nice place to stay. Hotel staff very accommodating.

Best Western allows Reservationdesk.com to book which is a shame as BW is a great brand but Reservationdesk.com is a fraud. We were travelling and googled BW Tennessee Music Row and thought we were reserving with the BW reservation desk as Reservationdesk.com used the BW logo. They booked us with the wrong hotel and refused to refund our money. Despite dialing the same number we booked the room with, Reservationdesk.com frequently said we had the wrong number when attempting to voice a complaint. They also added additional fees resulting in the hotel being 30% more than quoted plus an additional booking charge of something like 15$. I googled reviews and found that reservationdesk.com and endless complaints of the same nature and were considered fraudulent. The fact that BW allows a fraudulent 3rd party booking service to rip off customers is why I gave this BW a poor review.

Hotel was close to everything and affordable. Rooms were very clean and comfortable. Staff was friendly and check in/out was very easy. Only downside was not a lot of water pressure, but it would not deter me from staying again or recommending it to someone else.

Hotel in great location room was perfect. Beds were firm but comfy and the pillows was well let's just say my wife was searching the internet to get some for the house. We will definitely use this hotel again in the future

Your website states breakfast is included but due to the pandemic it will be adjusted to a "grab and go " what this hotel offered was coffee a banana a yogurt and a muffin! Wow wow wow, we stayed there so we wouldn't have to go out for breakfast. The site stated a lot more options than that. I don't drink coffee so nothing to drink for me. Had I known we would have to go out for breakfast I would of at least stayed somewhere closer to a restaurant.

The bed felt so good, room was perfect. Bathroom was spotless. I'm do not like having to pay for parking when you only have one vehicle there, if there was more than one I would understand. By doing this it just makes the price go up.

Our opinion of this Best Western establishment is a good one. We liked all the staffs in here. This hotel can improve on front desk personalle making more eye contact with guests. Apart from that, all is fine.

When it comes to hotels...I am a bit picky about cleanliness..this place gets a score of 10..very clean and modern..the location was perfect and very easy to find....I highly recommend this hotel if you are visiting Nashville..

Recommend, good price, good location. Even some restaurants in walking distance. Clean! But of course it was during the virus so only a take and go breakfast. That was fine with us. We were happy the pool was open.

Hotel was in a great location in the Music Row area. Parking was offered on site for a fee and it made travel easy. Check in was simple until I realized the next day that the front desk did not know how to apply room credits and had charged the full amount to my card for the stay without deducting the credits. Still waiting on the charge reversals back to my card. Room had been recently updated and was well designed and decorated. Bathroom needed attending from the housekeeping staff. Towels were dirty (hair and brown stains on 2 towels). New bathroom towels were requested but were replaced with thin pool towels. Not an ideal replacement. Breakfast was simple and easy due to covid. Bananas, yogurt and muffins were easily accessible.

I stayed at this hotel for 4 nights (2 originally planned and decided to extend here rather than try to find alternative accommodations for the duration of my trip). Hallway noise and nose from adjacent rooms was an issue. The bed was great but pillows were not the best. Lots of room and the decor was nice. Some if USB ports were not functioning.

Everything about this hotel was fine until we went to sleep. The beds are ROCK hard. My husband and I both woke up with a headache along back and neck pain due to hardness of the bed and pillows. VERY UNCOMFORTABLE! Definitely not a good fit for us!

We checked in was there for 2 hours and checked out ! After checking in and getting to the room, I noticed the door lock had screws literally sticking out. We settled in and began to notice a few things that were not to our liking: The beds were the hardest beds I've ever been on, there were black scuff marks on the walls, then the refrigerator started making a loud noise. I can deal with most of this but I realized that I absolutely could not sleep on the hard beds and the noise would probably guarantee no sleep. I asked ti see a different room and there were the same beds, we subsequently checked out. And they want to charge me for a half day....

Hotel staff very friendly and helpful. Hotel close enough to main attractions and not noisy. Room was clean and tidy and bathroom was clean with enough amenities. Grab and go breakfast was ok but understand due to Covid not a big variety. Will stay there again

Figured location, location, location....which was good for being close to music row and Broadway street, but that's the end of the good. Was made to pay $10 to park. Given a mirror hanger to put in vehicle as proof I paid and so I wouldn't get fined, towed, or whatever else the signs threatened. I did not see another one hanging on a mirror in the entire lot, and I took the last parking spot when we got back at 9pm. They got me for $10 there. The first room they gave me keys to was being lived in. The key opened the door....to the smell of cigarettes and curry, bed not made, trash everywhere, microwave open and filthy, and more. The breakfast offering was a blueberry muffin wrapped in plastic wrap, like they made them and wrapped them in the first room they gave me keys to, and bananas. Take your own shampoo and conditioner because the ones they provide might wash and condition your your pet mouse. We'll find somewhere else next time.

Great place to stay. Nice rooms, clean, and close to downtown. We have stayed here multiple times and it has been a consistently good experience. Close enough to downtown to walk if you like a nice walk, otherwise it is an inexpensive Uber or Lyft

I made the mistake of not going through the national reservation center. I made the reservation directly with the hotel. I was quoted $65 all inclusive for the night. Tax included. But when I arrived I was charged for Breakfast $25 Cash Only which I was not going to be their for and told them I did not want but it was a standard fee I was told and had to pay Charged for Parking $45 Cash Only told all hotels in Nashville charge for parking When I asked for a receipt they said it would be on my receipt. When I checked out I asked for a printed receipt and they said it would be in my Email. I asked for a printed receipt and they would not provide me with one, in fact they flat out refused and said they were a paperless hotel. Then the towles in the room were dirty and stained, The elevator was a rough ride, The room smelled of cigarette smoke, ABSOLUTELY THE WORST BW I HAVE EVER STAYED IN If you are headed to Nashville DO NOT STAY AT THIS ONE. If I could rate it 0 or negative stars I would give it a negative 10 UPDATE: 12/6/2020 I received a phone call this morning from a very rude lady without giving me her name even after asking her name and commanding me to remove my review or she would file suit against me for slander and defamation of character for leaving my above review. (MY REVIEW STANDS) This just goes to confirm and reinforce, that I will never stay here again. Even though I was given an undisclosed amount of points from BW Corporate to try and make up for experience. PLEASE NOTE: This is a franchised Hotel and not a corporate owned hotel. Regardless it is a Franchised hotel that would be worth BW Corporate taking over and getting it out of the hands of these horrible owners

First and foremost the staff was great. We had a problem with our sheets and they brought a new set right away. The bed was not comfortable and my husband and I both woke up in pain. I had hoped a hot shower would help but I was disappointed since the "rain" shower head sits in the middle of the shower and unless you stand directly under it you will freeze and the lack of water pressure didn't help. For one night just passing through it was fine but I'm not sure I would stay again. Oh and keep the $10 parking fee in mind as we didn't find out about it until check in.

Since the pandemic I've stayed at BW locations in Bourbannais, Il and Music Row Nashville and find them extremely clean and efficient. The beds are amazingly comfortable as well. Prior to that, we stayed at The Tides in Orange Beach, AL and it was world-class.

I never leave reviews. But had a great stay. Super affordable and close to Broadway. Newly remodeled and bed super comfy. Clean and Staff was super sweet. Cheaper to book in person than online. FYI 10$ parking

This is the 5th hotel I have stayed in the Nashville downtown area. This is probably one of my favorites based on location. Also it was so affordable based on how close it is to Broadway and other music venues. Yes, it's only $10 parking, but it's worth the parking based on how close you are to downtown area. It's 10 mins drive to Broadway or just leave car and take an Uber. The area is very safe, but not that many options to shop around. The hotel is superb. The look of the rooms are fitting of Music Row. Very clean and comfortable. The staff is friendly and professional.

I stayed at this hotel for a week while a relative was in the hospital at Vanderbilt. All of my needs were met, the staff was helpful and friendly, and the hotel looks new. Even though they were not servicing rooms due to COVID, the housekeeping staff made sure I had enough towels and anything else I needed. The only problem I had was some loud guests on my floor, but the front desk staff was willing to relocate me to another room.

Very modern, clean hotel. We walked to Broadway from here, about 15 minutes to get there on foot. (we walk all the time). I would suggest an Uber if you aren't able to walk. Area seemed safe, as we walked back from Broadway around 10:00 pm. Room was clean, bed was great, water pressure not so good. Breakfast was just a banana, muffin, coffee. (Covid) Parking was $10.00 a night. (great for the area) Will stay here again on the next visit to Nashville.

Was just passing through town and was very pleasantly surprised. This hotel has a four star feel. Loved the décor, bed super comfy, staff super friendly, Lots of bars and restaurants nearby. I would definitely stay here again. Parking was $10.

Not a bad location for the price, but the room was sub par. There was a hole in the wall in our room which was filled with toilet paper, and we found other guests' hair in the shower. The bed was as hard as plywood, and parking was an additional $10 on top of the room price. Staff at the desk seemed inconvenienced by checking us in. The location is walking distance from the bars on Demonbreun.

Short walk to music row and all of the museums. Staff was most helpful with recommendations and directions. A fabulous breakfast was available every morning. And, most importantly, there is lots of free parking!

This was a nice hotel that was clean and neatly arranged. The beds were comfy, but pillows were not firm enough. The bathroom was clean also. The staff was friendly and provided a quick check in. The breakfast wasn't much to speak of because of an overstated covid 19 issue.

We only stayed here one night and this was the perfect place for a quick trip. The staff is very friendly and it has a convenient location with many restaurants and bars in walking distance. We felt like the rooms could have been cleaned a little better and the water pressure left something to be desired. Overall not bad

Wow! I had no idea what to expect for $80 a night and was absolutely thrilled with our room! It had this big mural of Downtown Tennessee skyline on the wall in front of the beds that were decorated with these cute red guitar throw pillows. There was also this super fun funky light fixture on the wall, very industrial looking made of pipes and bulbs...it was sooooo cool. There was a big free standing closet area and the bathroom shower had the coolest shower head . It hung from the ceiling in the shower and was like rainfall. The downstairs lobby is super funky and fun with plent of room to sprawl out. The hotel is not far at all from Downtown, probably a cheap uber ride away. Not much food nearby at all but you can always have it delivered. We chose a local pizza place and just got salads and pasta. I would absilutely stay here again if I came to Tennessee.

hotel is very clean and modern. They charge you $10 a night to park and give no security. They have nice smoking areas outside. They had a grab n go breakfast due to covid. Beds were hard to sleep on...thin mattresses and I felt the wood beneath me. Also didn't get my points for staying but I would stay again because of the cleanliness

Very nice. Very clean. I always stay here when in the area. They have done some improvements since my last stay. Very convenient to several locations. The management are so nice and helpful. I also feel safe here

Very disappointing one night stay. No hot water for showers and air conditioner was non-functional. Understand food service is limited due to COVID. There were only a few tiny muffins, bananas and tiny yogurts. No bagels, cereal boxes or anything more satisfying to start to your day. No manager on premises.

Room was modern, and very clean. Looked to be newly and thoughtfully renovated. The sheets were soft and the bed was super comfortable. Rain style shower head. Room was quiet. $7 Uber to Broadway. Staff was very pleasant. I recommend this hotel without hesitation.

Great hotel for the money. Within walking distance of downtown and no fee for parking! Rooms were very clean and updated! Beds were comfy also. Wish the pool would have been open but understand why. Would definitely stay again!

Stayed here for two nights because if it's proximity to Music Row. Everything about our stay was first rate. Our room was clean, the staff were all super helpful and the location was spot on. We found much to do in the area that was walkable. We've found a new home in Nashville. Highly Recommended

Nashville is just opening back after COVID. No problem making reservations - staff was all super nice and friendly. Got a great rate because of C19. We were able to add a night with no problem. Everything was clean. Towels well stocked, fridge clean, AC worked well. Very easy to get to and easy to get to Vanderbilt Clinic from hotel. Breakfast was grab and go. See picture. If I had paid regular price I would've we been upset. Majorly upset. Omelet bar is their advertised usual (they did have a grab and go notice on website so they did tell me before hand and clerk reminded at checkin ). My question is that you usually tell an employee what you want, they make it and hand it to you. No different than a drive through, so why stop the best thing going for you? VERY disappointed in breakfast. If I had realized it was this bad I probably would've went somewhere cheaper with no breakfast and went to Sams myself and gotten a flavor of muffin I liked. Several reviews mentioned room decor (see picture) it was — original. Other reviews mentioned renovations - I can't tell anything has been updated. Elevator floor was banged up pretty bad and creaked a lot. For the price it was ok. But if I had paid their normal non pandemic price the review would be a 1 or lower. I expected more/better quality.

Hotel is good location. Close enough to Broadway. Lounge looked really nice but due to covid-19 it was not being used. not the regular breakfast again due to covid-19 was not their regular offerings. Lots of people out walking and walking their dogs. Dogs are everywhere there, it is nice to see.

The hotel was very nice! The staff was very helpful, they made sure you had everything made sure we were comfortable. The rooms were so cute, the beds amazing comfortable! My kids loved the showers. Very lovely hotel!

Not the best option as the hotel is going through construction and some shady guests reside. The rooms are super noisy, add in an old ac unit that will be grinding its bearings and blowing cold air on you in winter as it heats its elements. Good luck with any sleep. Especially when they let pot smokers to stink the whole place.

I picked the hotel for the location what was a win. Room decoration was on point, well done BW. Desk staff where helpful, room was fantastic with a very comfy bed and well themed room. Good bathroom products, fridge, safe, TV and alike. Excellent, hotel would use again.

I stayed here with my father for two nights while interviewing. Stunning hotel! Free parking near downtown. Amazing breakfast with a wide spread and a stellar made-to-order omelet station. The lobby is GREAT! Easy check in and out with extremely friendly and helpful staff. We had a squeaky bathroom door that was fixed immediately and had followup from maintenance and front desk to ensure it was corrected. Rooms are recently renovated and modern. Memory foam mattresses are SO comfortable. The whole stay was top notch! Even with a room near the elevator, no noise issues. Walking distance to downtown and plenty of restaurants only a few minutes walk away. Highly recommend this location!