We booked this hotel as it is close to Malpensa airport, and for one night it is ok for somewhere to stay before your flight. We arrived in the afternoon, the receptionist wasn't overly enthusiastic about his job, and it felt like we were annoying him when asking questions. The room was small, but it had everything you needed for an overnight stay, although the AC was rubbish. We had it on the coolest setting, and the highest fan speed for about 5 hours before we went to bed, and it was still roasting in the room. There was nowhere in the hotel to eat dinner, so we asked the receptionist (who, again seemed like it was a chore answering our questions) where we could eat dinner. He told us that there was only one restaurant open that night, and gave us brief directions to it. Expecting the worst, we actually had one of the best meals we have ever had in Italy, cheap, authentic food, and welcoming staff (Grotta Azzurra is the name of the place) The pool at the hotel is pleasant, albeit cold, but the surrounding area they have made an effort with, and provided shaded seating, within a nice garden area. Watch out for the mosquitoes though, there are thousands! Breakfast was substantial, and the selection of food was good. The receptionist in the morning was much friendlier and more polite. The hotel shuttle was prompt and we got to the airport in plenty of time. All in all, an ok stay for what we needed it for, highlight was dinner at the local restaurant.