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Best Western Hotel Cavalieri Della Corona, Cardano Al Campo

3.5/5  - basé sur 724 notations.
Via Baroldo, 12, 21010, Cardano Al Campo, Italy - See map

The Best Western Hotel Cavalieri Della Corona is an elegant hotel close to Malpensa Airport. It is the ideal place to combine refinement and class with your travel and work needs in a warm atmosphere. Amenities of the property include restaurant, meeting center for up to 160 guests, an American Bar, fitness center, outdoor swimming pool and ATM. We look forward to accommodating your travel needs. Enjoy your stay.

Best Western

Hotel Cavalieri Della Corona

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 722 guest reviews
NOTE ISSUED
Excellent
161
Very Good
317
Average
161
Poor
56
Terrible
27
REFER TO NOTICE
Business Business
176
Couples Couples
210
Family Family
209
Friends getaway Friends getaway
49
Solo travel Solo travel
41
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"An effective hotel for before/after a flight, not more"

3
20/09/2018

Very close to the airport (less than ten minutes by car). Spacious room for 4 people, however quite outdated (only one electric outlet in the entire room?!) and with inefficient air conditioning. The bathroom was spacious too however basic and with low-quality soap dispensers. Unpleasant smell of cigarettes in the corridors. Checking in and out were very quick. Effective email communication before check-in.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Itay A, first of all, thank you for taking time to post your review. We are really sorry about your impression about our Hotel and we inform you that several environments are already under renovation. We hope to see you again at our Hotel and we will be very happy to surpise you. We wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"A High Grade Airport-Accessible Hotel With a Great Restaurant"

5
13/09/2018

Hotel Cavalieri Della Corona is well-located for travel in and out of Milano's Malpensa Airport (less than 10 minutes by hotel shuttle); it has a pleasant outdoor swimming pool for summertime use; its rooms and especially its suites are reasonably and competitively priced, and comfortable; and most important, its restaurant is one of the best hotel-based restaurants anywhere (try the risotto!).

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear spqr1903, we would like to thank you for your review, our Guest's experience is essential to improve our service. We are glad you appreciated our free shuttle, our relax area, our guestroom and our restaurant: all our food is fresh and local. Thank you again for your review, your comments allow us to provide a better experience and customer service. We hope to see you soon here and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Stranded and happy!"

5
12/09/2018

We came here in tears, stranded after a day of unfortunate events. We have been in Italy for 5 weeks staying at 5 star properties - castles, villas, super high end lodging and were displaced here near the airport for two days because of unforeseen circumstances. Amanda calmed us down, got us into a room, helped us with our unsavory taxi driver situation and was so kind and comforting. The room was exactly what we needed, so comfortable and clean, but it was really how she handled us that has earned us loyalty not only towards this hotel but to Best Western as a brand. Amanda has a clear talent for dealing with people in hard situations and knows how to handle them with care - honestly, she should be managing this hotel as far as we are concerned. The highest praises for this hotel - I hope they realize what a talent they have on board!

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear FlaneuseSF, we wolud like to thank you so much for your so gratifying review. We are glad to read such good words from you, it means that we are going in the right direction. We are happy you appreciated our guestroom and our Staff (we are so proud of it). Your review is very important to us to improve our service and our Guest's satisfaction. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Excellent choice near Malpensa with jacuzzi and restaurant!"

5
01/09/2018

Our family (from 9 to 80 years) chose this hotel to be close to Malpensa for a flight at 6:35am. Wow, what a great choice: free shuttle to/from airport (call reception and by the time you arrive at Porta 10, so will the shuttle) Easy, fast check-in (including room ready early) Comfortable beds with lovely sheets in a very clean room Start your vacation early: bar for drinks, restaurant with good food and pool and jacuzzi ! And, the price is right. Excellent find.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear viaggiatrice23, we are glad to read such good words from you, It means that we are going in the right direction. We are happy you appreciated our free shuttle, our guestroom, our Staff and our restaurant (all our food is fresh and local). Your review is very important to us to improve our service and our Guest's satisfaction. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"The best choice..... "

5
28/08/2018

We have chosen to book a room in extreme urgent time at 2.30 am! The night porter was very professional and customer oriented.... We appreciated the soundproofing of the room and the cleaning too. Thanks.....

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Stefano, we wolud like to thank you so much for your review. We are glad you appreciated our amenities, It means that we are going in the right direction. We hope to see you soon in our hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Best for late or early fights from Malpensa Airport but NO USB ports"

4
21/08/2018

Solid stay. comfortable beds. Staff is great and speak english. AC was not a cool as it could be in very hot weather. No USB port outlets and limited power outlets - ask for an adapter at the reception (but it was limited to UK to Italian so if USA bring one from US to UK) Quiet location and has a free shuttle to / from the airport. However, call the hotel and specifically ask where the pick up point is (number, e.g., 10 at terminal 1 for us) for your terminal or you end up calling multiple times and waiting. Good reasonably priced breakfast. We had a late arrival and stayed there before heading to Lake Como and renting a car. the shuttle driver dropped us close to the walkway to the rental cars!

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear W5379ROelizabeths, we thank you very much you took some of your time to post your review. We are pleased you appreciated our amenities, Guest's satisfaction is our daily goal. We are sorry for your reports, we inform you that several environments are already under renovation. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"A good option for travelers with early departure from MXP"

4
18/08/2018

We chose this hotel due to its proximity to Malpensa airport and free shuttle offered. The room was comfortable and pretty much what we expected. We really enjoyed the hot whirlpool. The staff was professional and the breakfast was good.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Jakub_MT, we thank you very much you took some of your time to post your review. We are pleased you appreciated our location, our guestroom, our Staff, and our breakfast service: Guest's satisfaction is our daily goal. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Unbelievable bad reception service"

2
15/08/2018

This could be a nice hotel in a good location near to Malpensa airport. Unfortunately the reception service was unbelievably bad. When I got there, there was a problem with the booking made with ryanairrooms. The problem was not the hotel's and I told them I would pay for a room and sort it out later. However they left me waiting and completely ignored me while they were "waiting" for a manager. Despite my repeated request to register, pay and sort the money later, they were just rude and treated me as if I was trying to cheat them. It was really dreadful and so unprofessional for a hotel reception. This was not just one person but 2 separate receptionist behaved the same. Perhaps they are used to getting people trying to cheat with bookings, but I was genuine and they treated me so badly. I would never stay there again, even though the location suits me.

"Marvellous stay, great staff, rooms, food and indoor & outdoor Pool/Jacuzzi"

5
31/07/2018

A really late arrival for us but we were well looked after by amazing staff. The breakfast was really tasty, the kids loved the amazing pool the whole morning, there is a hot jacuzzi too. The pool roof is open when hot but closed when not so good all year around. This Hotel is very close to Malpensa Airport so the have free shuttle at set times during the day/night. I was the first Hotel on our 10 day tour of Italy and was certainly there at the top for price, value and quality. We will visit here on our next trip. Amazing

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Davidcamm, we wolud like to thank you so much for your so gratifying review. We are glad to read such good words from you, it means that we are going in the right direction. We are happy you appreciated our excellent Staff, our location, our shuttle, our relax area and our breakfast service (all our food is fresh and local). Your review is very important to us to improve our service and our Guest's satisfaction. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Perfect stopover from Milan Malpensa airport"

4
28/07/2018

During my stay here with my mum, I thought that it would be a good idea to book this hotel for our Italian holiday because of its proximity to Milan Malpensa airport and the province of Varese, where some relatives from my mum's side of the family live. The downside of this hotel is that it is surrounded by a lot of dangerous roads, as we all know the roads in Italy are a killer, and no bus stop down the road either. However, this hotel does have its advantages. A special shuttle bus operated by the hotel transports guests arriving from the airport or leaving the hotel. Milan Malpensa airport has good bus and rail connections to the city of Milan, however, if you wish to visit for day trip. Negative points: I don't like the hanging hairdryer in the bathroom, I would have preferred a hand held one that I could have plugged in. The swimming pool was too deep for me, as a non swimmer I would have liked it if it was a bit shallower. Coffee and tea were provided, but my mum couldn't stand the choice of herbal teas on offer. More English breakfast tea is needed please, because not everyone likes herbal teas. With complimentary sachets of milk if possible. The TV not only received Italian channels RAI 1/2/3 and Mediaset (Rete 4, Canale 5, Italia 1), but I could also get British, German, French, Russian, Chinese and the CNN channels via satellite. The mini bar was a cool feature and it was well stocked every day with beer, wine, Coca-Cola, Fanta, water and fruit juice as well as nuts and Loacker wafer biscuit s. The bathroom was beautiful, spotlessly clean. Only problem was the shower didn't work, though I had a lovely bath. Didn't see the point of the bidet though, they seem to be a thing in Italian bathrooms. Shampoo and shower gel, vanity kits and shoe shine sponges were also provided. In particular, the cotton buds were useful for applying my new Kiko Milan eyeshadow because an applicator wasn't provided with the compact. Beds were nice and comfortable to sleep in and the air conditioning made things a bit more bearable during humid nights. Breakfast was served on the second floor continental-style with hot beverages, pastries, meats, cheeses, etc. I can't comment on the gym because I didn't get to use it during my stay. Restaurant meal prices were moderate, with culinary specialties like penne all'arrabbiata and risotto milanese on the menu. Best of all was the fridge freezer selling Sammontana Italian ice cream, which you could buy from €2.50. The bar also has a nice lounge where you can order a drink and watch TV. Internet use on the computer and printing is free to use. Staff were very helpful when I asked for information about local attractions and they fixed my door card twice when it failed to work. Special shout out goes to Fabrizio the shuttle bus driver and Armando the bar man - hai ben fatto lavoro durante nostra resta!

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear colourgirl7, we wolud like to thank you so much for your so gratifying review. We are glad to read such good words from you, it means that we are going in the right direction. We are happy you appreciated our excellent wifi, our guestroom, our shuttle, our Staff and our restaurant (all our food is fresh and local). Anyway thank you for your reports, they are very important to us to improve our service and our Guest's satisfaction. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"If you stay here overnight, do try it's Restaurant"

5
21/07/2018

We had to catch the next day noon flight from Milan to Toronto to LA. This is a logic place for an overnight stay. Since there are not many restaurants Around Malpensa to pick from, we decide to eat at the restaurant with no rxpection of a great meal. WAS I WRONG! We ordered Minestrone which came in great portion and deep flavor. We ordered Osso Buco with Risotto which covered the entire plate big enough for two. The neighboring table ordered lamb chops. He said it is his standard to order wherever he is in town. So if you are staying here for your morning flight, do dine at its restaurant , you will be pleasantly Satisfied .

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Joycesin, we wolud like to thank you so much for your so gratifying review. We are glad to read such good words from you, it means that we are going in the right direction. We are happy you appreciated our restaurant (all our food is fresh and local). Your review is very important to us to improve our service and our Guest's satisfaction. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"End of Vacation overnight Layover For MXP Airport."

4
18/07/2018

Clean nice sized Rooms, Very Friendly helpful staff Shuttle bus to airport. very convenient location with a couple other hotels close by. Nice restaurant.** Extra Bonus is a delicious Ristorante Pizzeria called "Nel Buco del Mulo" ask, or look up this Translation ;) in back of hotel down a dusty road.Very short walk, Food was Delicious, Good wine, nice atmosphere** I had to give this extra bonus a shout out.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Nilda, we would like to thank you for taking time to post your review and for your positive review. Guest's maximum satisfaction is the goal we are trying to reach in everyday working and your opinion rewards our effort . Thanking you again, we invite you to come back here in Best West Western Hotel Cavalieri della Corona for a new stay experience. Best Regards, Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Close to the airport"

4
02/07/2018

We had a 6am flight from Milan so we stayed at this hotel the night before. We arrived around noon and our room was ready and we were able to check in. The front desk staff were nice and helpful. They also called and made arrangements for a taxi to pick us up at 4am. Our room was spacious for European standards and the bed was comfortable. The room was hot so we turned the air conditioning on and it took all afternoon to cool down but it was never as cool as we would have liked. I don't know if this is normal or it wasn't working properly but we were able to sleep and didn't complain to the hotel. When we arrived at the Malpensa Express terminal station, we called the hotel but made the mistake of not telling them we were at the train station for Terminal 1. The shuttle will pick you up very near the Terminal 1 train station but it is a different pick up location if you come in on a flight. Because of that, we ended up taking a cab to the hotel which cost around 17 euros. We ate dinner in the hotel restaurant which was okay. We both had pasta dishes and they tasted good but, even though they brought bread to us, there was no bread plate, olive oil to eat with the bread. The next morning when we came down our taxi wasn't there so the front desk called and got us another taxi and we made it to the airport in plenty of time.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear DiverBob_7, first of all thank you for the review and to have chosen Best Western Hotel Cavalieri della Corona for your stay. We are pleased you appreciated our amenities! We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Decent stay"

3
29/06/2018

The hotel is a simple average hotel. Clean rooms but simple. The staff is really friendly. The rest is average. The surroundings are not attractive too. It is a good place to stay if you want to fly from Malpensa airport.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Calaican, first of all thank you for the review and to have chosen Best Western Hotel Cavalieri della Corona for your stay. We are happy you enjoy our amenities and thank you for your reports, that helps us to improve our services. We'll wait to see you here again and we will be very happy to surprise you, hoping to received an highest rating next time. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Close to MXP airport but that's about all.........Meh rating"

3
14/06/2018

Following the Good, Meh, Suck rating system, this is a solid "MEH". The good- close to MXP so one does not need to wait in traffic or leave at some ungodly hour to get to MXP. The free shuttle is a bonus but it only leaves at the top and bottom of the hour and is 10-15 minutes depending on the drop off at Terminal 1 and then Terminal 2. The bad- the room was hot, temperature hot. The a/c did not work at all. I hate the thermostats that do not show the temperature and only have a +/- 3. All week in italy, I dealt with non-existent a/c at hotels. The bed was super firm and not comfortable at all. My room had a plush chair right in the way to the bathroom so I could run into it in the night (I moved it in front of the door so as not to get hurt if I had to use the bathroom at night). No shampoo, only shower gel (minor but annoying). Wi-fi was terrible. Other than that, you get what you pay for. Will I stay there again? No. Would I say "stay away"? No. As I said, it was "meh". Good luck!

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Misplaced_Childhood, we thank you very much you took some of your time to describe your experience in our Hotel. Guests satisfaction is our daily goal and even the negative reports help us to improve our efforts. We hope to see you again at our Hotel and we will be very happy to surpise you. We wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Nice hotel a bit noisy"

4
13/06/2018

Our flight was cancelled and we were put up in this hotel. The front desk guy couldn't find our reservation. He was very snippy and slow as a sloth, granted it was 1am. The room was spacious, very comfy bed. Bathroom amenities nice. Breakfast is HUGE cold meats, cheese, eggs, hot meats, eggs. Cereal fruit, bread rolls, muffins. Nice lounge area. Wifi is good. You can hear airplanes so if you are s light sleeper may not be the place for you.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear txfunmom, first of all thank you for spending your time to write your impression about Best Western Hotel Cavalieri Della Corona. We are pleased you appreciated our excellent WiFi, our guestroom, and our breakfast service: all our food is fresh and local. We are sorry for your impression about our Staff (usually very appreciated) but thank you for your report, It will be a source of reflection. We hope to see you soon here and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Never again"

1
08/06/2018

Bad location, far from everything. No restaurants at a walking distance. Hotel restaurant was not open all day, only at night. We had to take the shuttle bus back to the MXP airport just to have lunch and then come back to the hotel. Room was not clean, there was a dirty carpet smell all over the hotel and a LIVE SPIDER ON THE BED in the morning. Never again!

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear BEJOSE, first of all, thank you for taking time to post your review. We are really sorry about your negative impression about our hotel. We inform you that we have a snack lunch bar provided with hot and cold dishes, alternatively there's another restaurant about 200 mt. from our Structure. We are sorry for the spider accident (probably due to the open window) but thank you again for your report, that helps us to improve our services. We hope to see you again here and we will be very happy to surprise you, in a good way next time. Our best regards, Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Great option to stay near Malpensa Airport"

4
16/05/2018

Very comfortable and clean room. It's for sure, a great option if you need to be near the airport for a early flight. Hotel offers free shuttle to Malpensa, which is a "big help", since the chance you are going to get stolen by cab drivers from the airport is huge (they charge whatever they want!)! Staff is friendly and helpful! Good internet. Recommend it for sure!

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear GiLuca, In the first place thank you for choosing our Hotel for your stay. We are pleased you appreciated our amenities, guest's satisfaction is our daily goal! We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Nice room, 5 mins to airport but nothing else close"

4
16/05/2018

Lovely king size bed, good reading lights, water pressure ok. Pricing was very good. Shuttle bus drove fast to be exactly 5 mins from airport. Breakfast was €5 if not included in your booking. It was ok - lots of variety even if somethings had run out. Restaurant for dinner was surprisingly good.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Terry, first of all thank you for the review and to have chosen Best Western Hotel Cavalieri della Corona for your stay. We are pleased you appreciated our shuttle service and our restaurant (all of our food is local and fresh). We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"About 15 minutes to airport"

4
07/04/2018

Free shuttle, it was a perfect hotel for an early morning flight. Our room was clean, had three beds - 1 gigantic king, and 1 cot for three people. The cot was put up against the wall next to the bathroom, making the night trips to use the toilet difficult. Had a restaurant on site, with OK lasagna, small salad bar, and good wine. Upon entering the hotel, there is a small bar to the left. Room was too hot, we had to ask for the heat to be turned off as the thermostat was not working. Once off, it was perfect. For one night, this hotel was perfect.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Guest, thank you for the review and to have chosen Best Western Hotel Cavalieri della Corona for your stay. We are glad you appreciate our shuttle service and our guestroom. We are sorry for the thermostat problem but thank you again for your review, your comments allow us to provide a better experience and customer service. We hope to see you soon here and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"OK stay near the airport - bad customer service at restaurant"

3
21/03/2018

Good location in proximity to the airport, with decent basic amenities - WiFi, breakfast, shuttle service, toiletries, mini bar, and free parking (except in the underground garage). Check in went smoothly, even though I think the staff were quite busy due to a lot of cancelled flights and bookings. The front desk staff is generally pleasant, I guess. They did put us in a smoking room without letting us know, which was odd since we're not smokers. At this point, we could care less - just needed a room for a couple of nights until we could get on our flight. My main complaint is about the restaurant service. We just had dinner there and the food was okay for a Best Western and I think the prices were average. However, we had a terrible experience due to one particular staff person - I think he was the restaurant manager or something. He demanded that we "pay now" or "pay here" at least 3 times - when we sat down, when we ordered, and when we were done with dinner. Never asked us if we wanted anything to drink, desserts, etc. Just kept insisting that we pay immediately. He didn't even bother to drop a check on our table - just yelled at us to come to the front to pay. Rude. BTW, we saw him drop checks on other tables. Maybe he thought we looked broke or something? If I had to stay here again, I'd avoid the restaurant.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Nicole, first of all thank you for the review and to have chosen Best Western Hotel Cavalieri della Corona for your stay. We are pleased you appreciated our amenities. We are really sorry for your negative impression about our Staff. We ensure the high level of our staff training and we are proud of it. Thanking for your review, that helps us to improve our services, we wish you best regards. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Ok hotel"

3
02/02/2018

For an airport hotel, this is not the best. The hotel is tired and dated and requires attention. The staff were helpful and the rooms clean. The rooms do require modernisation. The cleaner kept knocking on the door in the morning (08.00) trying to clean my room. I would most likely stay at another hotel next time.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Paul, first of all, thank you for taking time to post your review. We are happy you enjoy our Staff, but we are really sorry about your negative impression about our hotel and we inform you that several environments are already under renovation, that's why maybe you had this "tired and dated" feeling. Thank you again for your review, that helps us to improve our services. We wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Very convenient airport hotel"

5
10/01/2018

I stayed a couple of nights at the Cavalieri Della Corona, the staff were really friendly, the hotel is a little bit tired but still comfortable. The WiFi is excellent! Free, available throughout the hotel and fast enough to stream video with no problem. The shuttle to the airport is frequent and quick. Breakfast is reasonable for the price you pay. The hotel is a bit remote but as it's aimed at people who are on layovers before or after flights I'd have expected nothing less. Thanks for a good stay.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Flyingenglishman562, thank you for your positive review! We are enjoy you appreciated our amenities, specially our excellent WiFi and our free shuttle. Thank you again for spending your time to write your impression. We hope to see you soon and we wish you best regards. Customer care Best Western hotel Cavalieri della Corona.

"RIP OFF, RIP OFF"

1
16/12/2017

Book this hotel at your peril. Stayed here in August 2017 and have been charged for 2 rooms when we only had ONE. Just posted this review as after four and a half months of complaints to the hotel and Best Western they have decided to keep my money. We booked a room but they told us the credit card did not go through and if payment was not received then the booking would be cancelled. To avoid any confusion (or so we thought) we re booked after a couple of days in my partners name. Open arrival they mysteriously resurrected the "cancelled" booking that we had not reserved and had an email from them telling us so. The really bad part is we where not told and only on finding that the payment had been taken did we realize what had happened. The reception team are totally clueless and the management and Best Western have said tough luck even though we have email proof from them informing us the reservation will be cancelled. Take this as a warning do not book.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Helen, first of all, thank you for taking time to post your review. We are really sorry about your negative impression about our hotel. During second booking, obviously we couldn't know that you were the same person, so a room went into "no-show" and you were charged for it. We ensure you everything had done correctly! Central Best Western office had approved our work and didn't reimburse you. We hope to see you again here and we will be very happy to surpise you, in a good way next time. Thanking you for your review, that helps us to improve our services, we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Good stay"

3
09/12/2017

The hotel was great for my one night stay there. The only down sides was I couldn't get the door to lock, took me a few tries and I booked a single room but they put me in a room with three single beds so it was a bit strange. Main purpose of booking here was the shuttle service to and from the airport!

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Brooke, we would like to thank you for your review, our guest's experience is essential to improve our service. We are happy you enjoy our amenities. Guest's satisfaction is the goal we are trying to reach in everyday working. With the hope to see you soon, we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Good location near Malpensa"

4
21/10/2017

We chose this place exclusively for it's proximity to Malpensa. We weren't expecting much, but it is better than that. The rooms are quite large, the bed is huge, and it has a desk to work on. Bathroom is large and clean. It's doing exactly what we needed it to do, and a little bit more. The area and town it is in is not touristy at all, but again, it doesn't need to be.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Roger, we would like to thank you for your review, our guest's experience is essential to improve our service. We are happy you enjoy our guestroom. Guest's satisfaction is the goal we are trying to reach in everyday working. We invite you to taste our restaurant inside the Hotel, all our food is fresh and local. With the hope to see you soon, we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"A really bad experience!"

1
06/10/2017

Just the restaurante, Brazilian people isn't well attended. We are so disappointed that we do not recommend it to any Brazilian. Watch out!!! We waited for over an hour and a half for the ordering dish. We lost our patience and went to the cashier to pay the bill. When we did that, the waiter fought with us for not expecting it. Wait for it !!! After he fought with us, we were disappointed we only paid the due and went away frustrated and with a bad restaurant experience. Brazilians, be careful when you go there!:( The barman is a very very cool guy! All the other staff treated us very well.

"Good airport hotel and shuttle"

4
02/10/2017

We stayed in this hotel twice on our vacation and both times it was very good. The rooms are a reasonable size, clean, and comfortable. The shuttle service was very well managed. In the morning, you reserve to go to the airport, so you know you have a time and a seat. The rest of the day, the shuttle runs when requested. We used the shuttle a lot to go to the train station to go into Milan. It was very convenient and nice. The shuttle always showed up a few minutes after we called. The hotel was a great value.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear JerseyGirl, firstly thank you for choosing our Hotel everytime you flight to Malpensa. Our staff is glad you appreciated our amenities, especially our free shuttle service (we are very proud of it). Your review is very important to us to improve our guest's satisfaction and our service. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Good stay for an overnight. "

3
27/09/2017

We reserved for an overnight. Airport shuttle is free, BUT, you cannot pre arrange the pickup. You have to call the hotel after you get your luggage (you do have international minutes on your phone right?). Very inconvenient and ridiculous. Not everyone can make that call. The shuttle arrived in about 15-20 minutes Check in was friendly. When we got to the room, it was stuffy. We turned on the A/C and went downstairs for coffee. After about an hour, we went back to the room, and the room was still hot. When we inquired at the front desk, they said there was no A/C in the entire building! What?? No A/C for the rest of the year? (it is Sept). NOT ACCEPTABLE. They were able to open a window which made it bearable. Buyer beware if you are a A/C freak. Morning checkout was easy. We took the free shuttle to the airport.

"Don't believe them"

1
19/09/2017

I made reservations months in advance, based on proximity to Malpensa Airport. Free shuttle was well staffed and arrived promptly when called. Hotel web site is touted "free" breakfast, but at checkout they charged another €5 for breakfast.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Cinemaverita, we thank you very much you took some of your time to briefly describe your experience in our hotel. Guests satisfaction is our daily goal and even the negative reports help us to improve our efforts. As for breakfast, we have made a check and we fear you have made a reservation without breakfast. That's the reason why we wait for you once again in the hope to surpise you. Our best regards, Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"It was good offer from last minute,but ...."

3
15/09/2017

I booked this hotel just day before my business trip. When I arrived the hotel, a Korean group was checking in, It was so noisy. Finally, It was my time for check in, a reception lady was a bit unsociable, so l was not good impression. But, The hotel gave me a large room. That was a good point. And I was expecting to use the fitness and swimming pool, it was already closed at 9:00pm.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Guest, first of all thank you for spending your time to write your impression about Best Western Hotel Cavalieri Della Corona and to have chosen our Hotel for your business trip. We are pleased you appreciated our amenities, but we are sorry about your complaint our Staff. We ensure the high level of our staff training and we are proud of it. . However, your complaint will be a source of reflection. Thank you again for your review, that helps us to improve our services. We hope to see you soon here and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Food good, atmospere and service could be better"

4
12/09/2017

After reading comments on tripadvisor expectations were not high. But the food was really good. The atmosphere in the restaurant though is not good. Service could really be better. All in all between average and good but due to the good food the judgment is towards good.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Guest, first of all, thank you for taking time to post your review. We are pleased you appreciate our restaurant: all our food is fresh and local and we are proud of it. However, thank you again for your review, that helps us to improve our services. We hope to see you again at our Hotel and we will be very happy to surpise you. We wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Perfect position"

3
10/09/2017

Nice room for family, bed is large and good. Perfect parking in garage for a good price. Restaurant not optimal, but quick service. Very nice to be picked up free at the airport, driver always very gently.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Jonny, we would like to thank you for your review, our guest's experience is essential to improve our service. We are happy you enjoy our amenities. Guest's satisfaction is the goal we are trying to reach in everyday working. With the hope to see you soon, we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Convenient airport hotel"

4
09/09/2017

Family suite - excellent facilities in the room including free Wi-fi and English language TV. Bathroom clean and spacious. The restaurant was good with a varied menu. Breakfast also good, with a wide selection of hot and cold food. Very handy for the airport and easy access to motorway.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Michael, we wolud like to thank you so much for your gratifying review. We are glad to read such good words from you, it means that we are going in the right direction. We are happy you appreciate our excellent wifi, our guestroom, our shuttle and our restaurant (all our food is fresh and local). Your review is very important to us to improve our service and our guest's satisfaction. We hope to see you soon in our hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Not like the Best Westerns we know "

3
07/09/2017

Chose the hotel because of its vicinity to Malpensa Airport and Lago Maggiore. Having stayed in various Best Westerns all over Italy and France, we hoped this one would provide the same quality. We know that hotels near the airports don't offer much, but this one was a bit disappointing. The hotel looked very worn out and smelly. Our triple room was quite spacious and clean, nothing to complain there. The reception staff were kind and helpful. However the breakfast itself and its staff were really disappointing. We never had such a breakfast in any of the Best Westerns we stayed so far. The place looked so bad kept and unappealing. The breads, the muffins were so stale, so impossible to eat. I wish they wouldn't advertise the tasty muffins they provide in breakfast in the elevator bulletin boards. The breakfast staff seemed very stressed about closing the service as it hit 09.30?! We felt like we had to rush and leave before it was 10 am, the staff was so unhappy to see some tables sitting.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Melek, first of all, thank you for taking time to post your review. We are really happy you appreciate our guestroom and our staff, we are proud of it. As for the breakfast, we are really sorry about your negative impression. We inform you that the closure of the hall will take place at 10am and our food is homemade. However, thank you again for your review, that helps us to improve our services. We hope to see you again at our Hotel and we will be very happy to surpise you. We wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Fantastic"

5
31/08/2017

We stayed in the family suite (2 adults and 2 children). I was very impressed with the hotel, friendly staff, good sized clean room, complimentary mini-bar and pool for the children. There was free wifi and a great breakfast in the morning too. We can't comment on the evening meal (although it did smell nice) as we ate at the pizzeria in the woods, which is about a 5 minute walk away. The only thing that we didn't realise was that the pool was the same depth (1.5 metres I think), it wasn't an issue, it just meant one of us had to be in the pool with my 9 year old daughter at all times as I didn't feel comfortable sitting at the side observing. The shuttle bus was fantastic and ran smoothly. If we need a stopover at the airport again, we will certainly stay here!

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Cutlern, in the first place thank you for choosing our Hotel. Our staff is glad you and your family appreciated our amenities. Your review is very important to us to improve our service and our guest's satisfaction. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona

"Good hotel near MXP"

4
29/08/2017

Spend 4 nights there on business trip visiting the Fiera RHO(Milano). Hotel itself is old but clean, rooms and bathrooms are large. Wi-Fi all over the place, free shuttle to the airport both on every 30 min and upon request in normal hours( not sure during the night) There was also free shuttle bus to Fiera Rho twice a day which i booked it. Breakfast was more than enough and staff was very helpful in the restaurant, lobby bar and front desk. Free parking as well.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear GeorgiP, we would like to thank you for your review, our guest's experience is essential to improve our service. We are happy you enjoy our excellent WiFi, our free shuttle, our staff and our guestroom. Guest's satisfaction is the goal we are trying to reach in everyday working. We invite you to taste our restaurant inside the Hotel, all our food is fresh and local. with the hope to see you soon, we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Hotel close to Malpensa Airport"

3
17/08/2017

The hotel is close to Malpensa Airport Terminal 2. We chose it because of the free shuttle, but the way to reserve it is a little bit complicated and totally outdated. Even if you communicate your time of arrival by e-mail and the shuttle has a fixed time schedule, you have to call the hotel after you collect your luggage. We had to do it even if we had a foreign telephone and I asked to be spared of the call. When I called the hotel the shuttle was already on its way to the terminal, so the call was indeed superfluous. Moreover, the driver didn't have a list of people to collect and didn't check our names. We needed the shuttle also the next morning to go to Terminal 1. I tried to reserve the places by e-mail the day before, but no, you can do it only at the reception! We arrived at the hotel after midnight, so of course all the places at the time we needed the next morning were taken and we had to ask for a taxi which costed 23 euros. Good insonorization. The room and the bathroom were large even if the furnishing is very old style. There was only one electric plug, not even close to the bed, which is not enough in this era of mobile phones and tablets, etc! If you cannot install more plugs in the walls, at least you could provide one of those portable plastic ones where you can plug in 3 or 4 devices at the same time, so we shouldn't flip a coin to decide who will be so "lucky" to recharge the phone if you are two people in the same room!! I saw in the reviews that another guest complained about this and you haven't done anything to improve... Only two months ago I've been in an hotel at the airport of Amsterdam and it looked like a different planet. Ah! Very strangely I booked through booking.com but I cannot write my review there...

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Mariagrazia, thank you for taking time to post your write up of our hotel. Your opinion is very important to us: our guest's experience is essential to improve our service. Thanking you again, we hope to see you soon in our Hotel and we will be very happy to surpise you. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Not amazing boy terrible just okay "

3
15/08/2017

Hotel was okay just a shame it's in the middle of the motorway no shops around. Used their free shuttle bus to get to the airport and took bus everywhere instead of train. Staff are friendly especially the cleaners. Staff was friendly except the one that was at the restaurant was abit rude and just looking at talking in Italian about us. The staff at foh & drivers from shuttle bus was lovely when directing us to places. Would come back if it was central but wouldn't come back just because of the area its based.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Tempzy, first of all, thank you for taking time to post your review. We are pleased you appreciated our excellent Staff, our guestroom and our shuttle (we are proud of it), but we are sorry you don't like our location. However, thank you again for your review, that helps us to improve our services. We hope to see you again at our Hotel and we will be very happy to surpise you. We wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Good option near Malpensa"

4
13/08/2017

Good hotel near Malpensa, convenient free shuttle to and from the airport. Restaurant is not bad at all, just the service is very slow. Buona soluzione per notte in transito alla Malpensa. Pulmino gratuito da e per l'aeroporto. Il ristorante non e' male, il servizio molto lento.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Guest, we would like to thank you for your review, our guest's experience is essential to improve our service. We are glad you appreciate our shuttle, we are very proud of it. Thank you again for your review, your comments allow us to provide a better experience and customer service. We hope to see you soon here and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"One Night in Milan"

4
08/08/2017

Friendly Staff. Clean rooms, not a newer room but still nice. We had two rooms both doubles with seating areas. And great shower & bathroom area. Shuttle to and from airport Pool also, we didn't use it but some were enjoying the water.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Rezz, first of all thank you for the review and to have chosen Best Western Hotel Cavalieri della Corona for your stay. We are pleased you appreciate our amenities. We hope to see you soon in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Fantastic"

5
08/08/2017

We (3 girls) arrived to Milan at Midnight, and the hostel I booked on Booking.com just did't returned my phone calls, then switched off the phone, although they'd had to pick us up at the airport, and provide a shuttle to the hostel.So we were left at the airport without a place to sleep until our connecting flight in the morning. We were devastated, and tried to find a place elsewhere than the airport. We went to the Moxy Hotel, near the airport, but the receptionist told us that they's fully booked. I told him our tragic story, and he tried to help us with a note Cardano el Campo Cavalieri Della Corona. I googled this hotel, found the phone number, and talked to "somebody". Yes, they had a room for 3. We were saved! Then we met Massimiliano at the front desk. <3 Thank you very much for everything. The free shuttle was also a life-saver, because we did't have any euros left. I'm sure, that all of us would like to return here, to those comfy beds, and try the free breakfast too.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Dominika, we would like to thank you for taking time to post your write-up and for your positive judjement. Guest's maximum satisfaction is the goal we are trying to reach in everyday working and your opinion rewards our effort . Thanking you again, we invite you to come back here in Best West Western Hotel Cavalieri della Corona for a new stay experience. Best Regards, Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Worst Hotel I'ver ever stayed"

1
06/08/2017

I booked this hotel because it was closer to the Malpensa airport and good for short hours of stay. However, I was so disappointed with my expectations because when we checked in they wouldn't let us stay because I booked for two adults and there are three of us. I was traveling alone with my 13yr old twin boys because my husband couldn't come. I never expected that they don't check in like that. In the US I always booked for 2 adults and the children are free. What kind of hotel that does this to family, to make the mother separate from her children. I pleaded if we can be in the same room the three of us but the from desk staff and manager were so mean and rude. In order for them to check us in is for me to book another room for myself and have the boys stay the room for two that I booked. It was passed midnight and we were so tired from long flight from the US so I decided to pay another room for €95 euros. The rooms where in the same floor but very far from each other. My boys didn't want me to leave them so I stayed with them the entire 6hrs we stayed in this terrible hotel. I paid the other room for nothing as it was never used. Another thing their website stated that there is a complimentary breakfast however when we get to the breakfast room they asked for our room number and get charged. It was totally a nightmare!!

"Breakfast staff lacks courtesy"

3
30/07/2017

Shuttle was great, check in was easy, dinner was reasonable, enjoyed the pool and cold hot tub. Room was clean and spacious. However, breakfast was another issue all together, breakfast ended at 10 yet we and quite a few others were still eating, I didn't mind them beginning to clean up but it was exceptionally rude to turn off the lights. On top of that my daughter was still eating her yogurt on the way out and one of the servers physically stopped her from leaving and yelled at her to not leave with the yogurt. Yes I said yelled at her, blocked the exit with her arm. I was appalled by this behavior. 14 days traveling all over the country and never encountered this type of rude and malevolent behavior. This could have been handled much better. Don't turn out the lights on the diners. Don't yell at children for leaving with their yogurt. And please keep your hands off my child.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Guest, firstly, thank you for taking time to post your review. We are pleased you appreciated our guestroom, our restaurant, our pool and our shuttle, we are proud of it. As for the breakfast, we inform you the lights are regularly switched off 15 minutes after the closing time (10:00 am). In addition, food and drink consumption is permitted only in the breakfast room and the export of products is not allowed. However, thank you again for your review, that helps us to improve our services. We hope to see you again in our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"the hotel was ideal for us as free shuttle from airport to hotel savin us taxi fee."

4
24/07/2017

hotel was clean staff friendly ideal location for airport if have early or late flight as hotel provide shuttle. Breakfast ok but if your expecting a full English than sorry your not going to get one, however variety to chose from

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Susannorris01, Thank you for the precious time to write your impressions about Best Western Hotel Cavalieri Della Corona, that will prompt us to offer always better services. We're happy that you have chosen our Hotel for your journey and we wait for you soon for a new stay experience. Best Regards, Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Good Business Hotel"

4
13/07/2017

Clean, Modern, Beautifull Hotel nearby Malpensa Airport, easy to reach and well confortable. Large room with big twin bed. Continetal breakfast good for everyone. I stayed only 1 night but I'll come back if I'll return in this area

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Guest, thank you for the review and to have chosen Best Western Hotel Cavalieri della Corona for your stay. We are glad you appreciate our guestroom and our location.Thank you again for your review, your comments allow us to provide a better experience and customer service. We hope to see you soon here and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Nice hotel with very accomodating staff."

4
02/07/2017

We stayed at this hotel twice, once when we arrived and again when we left Milan. We had a nice room, free WiFi, and a decent if not spectacular breakfast. The staff helped us in every way possible to make our trip enjoyable. They helped print our plane tickets, and explained how to get into Milan for the day. Great service! The restaurant foor we good though not exceptional.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear George, in the first place thank you for choosing our Hotel everytime you flight to Malpensa. Our staff is glad you appreciate our hotel's amenities. Your review is very important to us to improve our service and our guest's satisfaction. We hope to see you soon at our Hotel and we wish you best regards. Customer Care BEST WESTERN Cavalieri Della Corona

"Friendly staff"

4
28/06/2017

We had an early flight home and decided to stay at this hotel because of its proximity to the airport. I emailed the hotel prior to staying to enquire about the shuttle to the airport. They promptly replied giving me all the information I required. On arrival, reception staff greeted us warmly and offered a room upgrade for slightly higher rate than we had booked. We were extremely happy with the upgrade - large bedroom, clean modern bathroom and a sitting room. We enjoyed our meal in the restaurant. Breakfast was extremely busy with guests from a couple of bus tours needing to eat at the same time. Hotel staff did their best with the rush, keeping up with food and utensils. The shuttle to the airport was on time. We would recommend this hotel.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear LynCollins, Thank you so much for your so gratifying review. We are glad to read such good words from you, it means that we are going in the right direction. Your review is very important to us to improve our service and our guest's satisfaction. With the hope to see you soon at our Hotel, we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Extremely convenient"

5
18/06/2017

This hotel prompted me to sign up with Trip Advisor to leave a review (as we'd benefited from reading reviews tremendously in planning our trip). Airline changed our departure time to nearly an hour EARLIER. To decrease stress of worrying about making it to Malpensa airport in time for our early international flight, we decided to check out a day early from our place in Milan and book two rooms at this place for the last night. The early 4:30 AM start free shuttle to airport and 5Euro breakfast (starts at 5:30AM) made us pick this vs. the other airport hotels nearby. We were glad we did, for we then heard that Italian transportation was going on strike. We learned it would be impossible to get Taxi then, not to mention it would cost us 95Euro for each taxi ride to airport anyway in the morning, and we would hit traffic for sure. We used our Return ticket on Malpensa Express to get to Malpensa the evening before our departure. Once arriving at Terminal 2, we called the hotel and asked for the shuttle service. Probably because it was noisy and we didn't hear the instruction properly, we walked a short 3 min walk from Train stop to front of Farmacia sign at Departure area and waited for shuttle. 40 minutes later and shuttle still hasn't shown up, we called again and learned that we were supposed to call for shuttle once we reached the Farmacia waiting area. Shuttle showed up no more than 5 minutes later. An 7 passengers very comfortable van for the 5 of us. Check in was easy, and the receptionist was very friendly and helpful. Spoke English better than any Italian we knew. (We were glad we booked 2 rooms for 5 of us. Would have been hard to sneak in that 3rd kid since we had to book the return shuttle to airport next day for 5 anyway). Definitely reserve shuttle for next day, as shuttle leaves on the hour and half hour. Not sure what they would do if more than 7 people wanted to leave at the same time. Rooms were humongous. (1 family room and one King sized room with small suit) and very clean and comfortable. A bonus was the pool and hot tub which we took advantage of immediately to help our aching traveler-bodies. There was a restaurant which seemed full, but having read lukewarm reviews about the expensive lackluster food, we'd made sure to eat dinner before we arrived. We used the hotel computer and printer to print our boarding passes--definitely cutting down our time standing in line at airport next day. Breakfast was the best 5Euro price to be had in our whole trip. There were fresh scrambled eggs, bacons, warm boiled eggs, ham, turkey, yogurt, warm croissants and bread, muffins and many more items. Coffee and juice. Check out was literally 2 minutes with another friendly receptionist. Right on the dot of our scheduled shuttle ride, the driver showed up and helped us with our luggages. He dropped us off right in front of our airline's check-in gate. Though it was an added expense, our last night stay at this airport hotel made the trip home so much more bearable and less stressful. We were very glad we did this.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Cat L, We would like to thank you for your review, our guest's experience is essential to improve our service. We are happy you enjoy our staff, our guestroom and our shuttle. Guest's satisfaction is the goal we are trying to reach in everyday working. We invite you to taste our restaurant inside the Hotel, all our food is fresh and local. with the hope to see you soon, we wish you best regards. Customer Care BEST WESTERN Cavalieri Della Corona.

"Comfortable stay near Milan Malpensa"

4
07/06/2017

We booked this hotel due to it's location near MXP airport since we had to be at the airport in the morning. The room was spacious (king and two singles) and clean, the staff very welcoming, and the restaurant, surprisingly good. We enjoyed a very nice dinner and the breakfast buffet was great (only 5 euros per person). A great stay at a great price.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear BdgtTravel305, we would like to thank you for your review, your comments allow us to provide a better experience and customer service. Guest's satisfaction is the goal we are trying to reach in everyday working. We are glad you appreciate our guestroom, our breakfast and our restaurant, all our food is fresh and local. With the hope to see you soon, we wish you best regards. Customer Care BEST WESTERN Cavalieri Della Corona.

"Good stay, great food"

4
01/06/2017

We stayed one night recently at the end of a long holiday. The hotel was clean, room was really big, staff were friendly and the food in the restaurant was surprisingly good. I usually avoid restaurants in airport hotels because the food is often basic and not very appetising, however the restaurant here was excellent.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Danielle, first of all thank you for spending your time to write your impression about Best Western Hotel Cavalieri Della Corona and to have chosen our Hotel for your journey. We are pleased that you appreciate our excellent restaurant, our staff and our amenities. We hope to see you soon here and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Excellent !"

5
29/05/2017

I have no complains for this place, it was worth every penny! The room was big and clean, and the staff was incredibly helpful. They speak fluent English, give you advices, and even gave free toothbrushes and paste for my friend and I. Another great reason to stay here, is that they offer you free shuttles to the train station and to the airport. We could not ask for anything better.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Mariana, thank you for the review and to have chosen Best Western Hotel Cavalieri della Corona for your stay. We are glad you appreciate our amenities. Thank you again for your review, your comments allow us to provide a better experience and customer service. I hope to see you soon here and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Great location and hotel--wonderful staff!"

5
25/05/2017

The location was just great and the room was very nice--spacious with a very comfortable bed. The young lady at the front desk was a sweetheart and very helpful to us. The hotel transfer from and to the airport was wonderful.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Benquini, we would like to thank you for your review, our guest's experience is essential to improve our service. We are happy you enjoy our amenities, expecially our staff. Guest's satisfaction is the goal we are trying to reach in everyday working. We invite you to taste our restaurant inside the Hotel, all our food is fresh and local. With the hope to see you soon, we wish you best regards. Customer Care BEST WESTERN Cavalieri Della Corona.

"Nice stay"

4
23/05/2017

Stayed at the best western cavalieri della corona hotel in milan. It was clean, pleasant. Most of the staff were polite and helpful. Loved the free shuttle bus to and from the airport. 10 minutes away from Melpensa airport. Even though it was so close to the airport there was no noise at all. Peaceful and quiet. Breakfast was good not lots of variety but decent enough. Room was a good size clean and comfortable. Needs more electric sockets though. We had 1 in our room and the switch on that was not working properly. NEED MORE ELECTRIC SOCKETS. No facilities near by the hotel, however due to the shuttle bus service that's not a problem. The iron facility was good too. MY DISAPPOINTMENT I had informed staff that we were staying for hubby's birthday. I was told by some staff that complimentary gift would be provided however this did not happen. This was a big disappointment. As I made further inquiries about this and was told that I had been misinformed. This upset me a lot. To many mixed messages from staff. Guest should be made to feel welcome with some kind gestures. On the whole it's a good hotel for a short stay to visit milan. I would stay again.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Cloud9smiles, Thank you for spending your time writing this review. We are pleased you appreciate our amenities, expecially our shuttle and our guestroom. We apologise for misunderstanding about complimentary gift. We hope to see you again at our Hotel and we will be very happy to surpise you. Thanking you for your review, that helps us to improve our services, we wish you best regards. Customer Care BEST WESTERN Cavalieri Della Corona.

"Not bad..."

4
17/05/2017

This was the only hotel available in close proximity to airport for the night we needed that had met my requirements : free parking and pool... guess what, pool was out of order... even if it was in working condition, they MUST show pictures, disclosing that its not really Indoor, its an outdoor pool with a TENT above it, in November... Room was good, very clean, 1 king and 2 single beds, we even were provided with a bottle of champagne for inconvenience.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear margusea_zvezda, we would like to thank you for your review, our guest's experience is essential to improve our service. We are happy you enjoy our amenities. Guest's satisfaction is the goal we are trying to reach in everyday working. With the hope to see you soon, we wish you best regards. Customer Care BEST WESTERN Cavalieri Della Corona.

"Perfect Location ex MXP"

4
09/05/2017

We needed a hotel close to the airport and chose Best Western by chance. We were overall satisfied and friendly welcomed by the staff. Clean room, wide bathroom, nice bar, good restaurant, not to forget the swimming pool. Surely, recommended.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Riccardo, Thanks for taking time to post your positive review of our hotel. We are happy you enjoy our amenities. Thank you again for your review, our guest's experience is essential to improve our service. We wish you best regards. Customer Care BEST WESTERN Cavalieri Della Corona.

"BEWARE Pre authorisation of booking charged 2 weeks before arrival"

1
07/05/2017

Myself and 5 friends are staying in this hotel in two weeks time. I booked the 5 rooms on their behalf and guaranteed them on their behalf. However I have discovered they have charged my credit card with the full amount for the 5 rooms, claiming they reserve the right to pre-authorise my credit card. This is ridiculous 2 weeks out. Now my credit card has little left on it to use prior to arriving. I am not happy. I have tried to communicate my concerns but I am just receiving a generic reply. I need to be assured the this charge will be reversed once we arrive when my friends will pay for their rooms separately.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Travelfreak2112, It's international practice to hold the amount of the card as a guarantee for the hotel in case of no-show, so the amount has not been charged, but only committed. When checking out, you will be charged the cost of your stay in the most convenient way, with paper or cash. We remain available for any clarification. We wish you best regards. Customer Care BEST WESTERN Cavalieri Della Corona.

"Excellent Value - No more Sheraton for me!"

4
25/04/2017

Nice bar, excellent restaurant, wonderful breakfast for 4€. What's not to love? My room was spotless and nicely furnished, the shower had great water pressure. The shuttle bus will pick you up at Malpensa - you do have to call the hotel to arrange pick up, so you need a cell phone that will work internationally - or use Skype as I did. When you check in, reserve your seat on the shuttle bus back to the airport for the next morning. Since I was traveling on United, the bus driver dropped me off at the last door at Malpensa - that saved me a lot of walking through the terminal! This is now my "Go To" hotel.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Lynda, first of all thank you for the review and to have chosen Best Western Hotel Cavalieri della Corona for your stay. We are pleased that you appreciate our amenities. We hope to see you soon at our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Nice and comfrotable for Malpensa flights"

4
16/04/2017

Rooms are not large but comfortable. The airport shuttle operates until 11:30. Our flight was delayed and we wandered for a long time at the airport to get a taxi (expensive). The reception process was quick and pleasant, but, in the morning, we had to wait 45 minutes for a ride to the airport, since the receptionist did not bother to inform us that we had to reserve places for transportation the following morning.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Inamarom, thank you so much for your review. We are glad that you appreciate our amenities and we are sorry for the misunderstanding about shuttle's booking. We hope to see you soon in our hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Excellent for Layover in Milan Malpensa"

4
01/04/2017

We arrived in Milan Malpensa Airport last March 6,2017 at 8pm. I called the hotel for the complimentary shuttle van and the person who answered was friendly and accommodating. We waited at the designated pick up area and the driver arrived within 8-10mins. He was nice to help us with our heavy luggage. The hotel was only 5minutes drive from airport. Upon check-in, we were greeted by the hotel staff and asked us if we needed anything. They arranged our transfers for the next morning as we were flying out from Malpensa. Service was excellent. Our room was clean and we were provided with toiletries. We had a wonderful stay at this hotel and we will definitely book BW Cavalieri if we are in Milan.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear BinLim, Thank you so much for your so gratifying review. We are glad to hear such good words from you, it means that we are going in the right direction. With the hope to see you soon at our Hotel, we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"A very good option for early/late Malpensa flights- good price and quality ratio"

3
03/03/2017

The hotel is about 5 min drive from Malpensa Terminal 2, several more to Terminal 1. It has a comfortable shuttle service till late evening - when I arrived, I arranged it by phone and it only took them several minutes to pick me up. The morning the shuttle service was pre-arranged the night before. The double room was comfortable, with an enormously large bed (I think a family of 4 could have slept there ;). The bathroom was also big, with standard Best Western toiletries and plenty of white soft towels. The hairdryer worked fine. Wi-Fi was also working well, including the room. The hotel bar had several hot snack choices (including the piadina!) and the breakfast was ok. Breakfast was not included in my room price and it was really nothing special, but the price of 4EUR is quite fair for what's on offer. Cappuccino came from the bar and that is good enough already. I think I will book again when I have to take super early/late Milan flights.

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear a_erre_a, First of all thank you for the review and to have chosen Best Western Hotel Cavalieri della Corona for your stay. We are pleased that you appreciate our amenities. We hope to see you soon at our Hotel and we wish you best regards. Customer Care BEST WESTERN Hotel Cavalieri Della Corona.

"Great value hotel"

5
15/02/2017

We have stayed here 3 or 4 times as a family flying out of Malpensa. 2 adults and 2 kids in the quadruple family room (Not the family suite) on the second floor is spacious with a massive double bed, I mean big enough for 4 people easy, plus 2 single beds. Warm, clean, big room, big bathroom and very handy for the airport. I think the hotel run a shuttle bus to the airport. We drive to a local restaurant for dinner 10 minutes away Quinto Elemento which has never let us down. Free parking, nice restaurant for breakfast

Malpensa, Responsabile relazioni con la clientela at Best Western Hotel Cavalieri Della Corona, responded to this review
Dear Tartanfeet, In the first place thank you for choosing our Hotel everytime you flight to Malpensa. Our staff is glad that you and your family appreciate our hotel's services. Your review is very important to us to improve our service and our guest's satisfaction. We hope to see you soon at our Hotel, and we wish you best regards. Customer Care BEST WESTERN Cavalieri Della Corona

"Good Airport Proximity"

4
20/01/2017

Traveling as 4 people is always difficult in Italy, but you cannot go wrong when booking a Best Western hotel. The room was spacious, clean, the mattresses comfortable, with many good, usable amenities. The dining on the premises looked good, is open late, but we opted to taxi into the nearby town for dinner. Breakfast was generous with a good selection of very good breakfast foods. Make sure to reserve space for the airport shuttle as it is quite busy. The shuttle is great and makes things so much easier. Would definitely stay again when leaving out of Malpensa!

"Nice"

4
17/01/2017

Hotel is near airport. Has free parking and fast internet. Rooms are not very big but comfortable and clean, has some problems with soundproof. Breakfast was nice. Staff is helpful. Good for a stop over.

"Vacation in Italy "

5
27/11/2016

Rooms are clean, and with a lot of space. The dinner stay open pretty long and breakfast was great. If you are flying into Milan they have a shuttle to pick you or drop you off. I wouldn't hesitate to book this hotel again.

"Ideal for Malpensa access"

5
14/11/2016

Spacious clean room with tea/coffee facilities and all toiletries. Shuttle to and from Malpensa Airport starting earlier than from other hotels around (4:30am). To be picked up in the airport just call the hotel. Early breakfast possible Great value for money Very recommendable

"Breakfast and sleep.5 star."

5
09/11/2016

Hi ,i stayed the night of USA election.unlike other italian hotels, this one had bbctv one a d two.not that am tv buff.but like to know thats happening .?.the sleep was 5 star.breakfast after 9 infloor 2 was also tops.attentive staff.after i checked in ,i booked on line via agent.this went ahead without delay.large numbers arrived after me on busses.this seemed to be swift.i was having coffee at bar and noticed.if you like great sleeps and great brekkie ,get yourself to this hotel.

"Nice hotel but issues with the heating and bad breakfast"

4
27/10/2016

Since my colleague was flying into Malpensa we stayed at the Best Western Cavalieri Della Corona for one night. I was upgraded to suite 141 which was a large, modern apartment with living room and bed room. I paid 120 EUR for the night. What I liked + Very nice welcome by the service staff although a bus of Asian visitors arrived at the same time (with the usual loud noise and problems) + Good restaurant with friendly and fast service + VERY fast internet + Free parking (also covered available) + large room with modern setup What I did not like + The isolation of the room was awful so I had problems to keep the room warm. Heating is only forced air (air conditioning) and it is not sufficient to warm up the room. So I was actually freezing at night. + Breakfast was a disappointment. Not only is the atmosphere rather like a train station with cheap tables but also really low quality food. The juice is mainly water with some color, the cheese had already dry edges and the coffee was not drinkable. + Power plugs in this hotel are still on the old Italian standard so typical European plugs will not work! I can recommend the hotel but expect not to have a eatable breakfast.

"Excellent for Airport Access"

5
03/10/2016

Excellent property, well maintained; my 2nd stay, staff always helpful & courteous & friendly. Shuttle service to and from airport was prompt and timely. The room and amenities were great. The dinner & breakfast were very good.

ivano d, Direttore vendite at BEST WESTERN Cavalieri Della Corona, responded to this review
Good morning dear Sundance3012, we thank you very much and honored to receive such nice words about your overnight stay in our hotel. Especially when you mention our food and beverage department where we concentrated our latest efforts to renovate quality and philosophy. We hope we will you aour guest again and take the occsion to send you our best regards. Ivano Damiano - Sales Manager- BW Cavalieri della Corona

"Some v helpful staff, some not so much!"

4
26/09/2016

Staff at the hotel were really nice and helpful, offering the free shuttle service to and from the airport when we needed it. Found one of the shuttle men really rude which wasn't a nice welcome to the hotel at all. Nice rooms but we were on the ground floor and it was FREEZING!! Not sure what happened there!

ivano d, Direttore vendite at BEST WESTERN Cavalieri Della Corona, responded to this review
Good morning dear Lish C, we thank you so much for your description of your experience in our hotel even if some relieves are not very grateful. We will investigate on the driver behaviour as he must be informed on what to do in all. Anyway we found one not completely well educated and we changed him as he didn't like the job so much. Un fortunately September is a very complicated period for weather north of Italy so Everchanging Temperature within a day, too. Thanks anyway and we hope to have you our guest in the future to let you check that was just an episode. Thanks so much and kind regards Ivano Damiano-BW Cavalieri Della Corona

"Good for airport stop over"

3
25/09/2016

If you're arriving late in Milan Malpensa and would want to spend the night nearby, then this hotel is a good choice, as it's just about 2 - 3 kilometers from the airport (about 5 - 8 minutes by car). The hotel also provides free shuttle to and from the airport, which could save you additional taxi costs. The only thing is, you have to call the hotel once you arrive at Milan Malpensa, and then wait for a minimum 30 minutes for the shuttle bus to arrive. Anyhow, in our case, we still appreciated it, especially when they happily brought us back to the airport the next day. The driver was very friendly and accommodating, even guiding us where to buy train tickets to the city and where to board the train. By the way, if you need to use the shuttle bus in going back to the airport the next day, you have to inform the staff at the reception when you check-in so that they can schedule the shuttle bus for you. The hotel is situated in a quiet area, good for a relaxing night after a long travel. The restaurant is opened until 11:30 PM, and the food, although not excellent, is not that bad. I think this hotel is popular for group tours, as we arrived together with a busload of tourists; it's a good thing we arrived a few minutes earlier than them, otherwise, it would have taken longer for us to check-in. The check-out was quick; staff are very friendly. The room is average: on the small side, but clean, with basic amenities. One thing we really appreciated is the very fast wifi. Overall, the quiet, relaxing sleep cannot be beat, although the price is a little more expensive compared to similar hotels.

ivano d, Direttore vendite at BEST WESTERN Cavalieri Della Corona, responded to this review
Dear Rolando JR , thanks so very much for your precise description of your experience in our hotel and thank you for your patience to wait a little bit more of the ordinary time in malpensa for the shuttle. Rarely it happen when more rides accumulate together. We hope we can see each othe again in the future and take the occasion to send you our best regards. Ivano Damiano-BW Cavalieri della Corona

"1 Night stop over"

4
20/09/2016

Stayed here after arriving late in Milan for 1 night - Free shuttle took ages to come and I wasn't aware they offered it to be honest until a genuine honest taxi driver rang up the hotel and requested it - took an hour to come which wasn't the best at 11pm at night! Also don't ask the hotel to book a taxi for you.. 20 Euros to go 2 miles clearly a premium taxi firm.

"Very good value for price but they charge for baby crib"

4
19/09/2016

This is quite ok for the price and is what you would expect from an airport hotel. Rooms are ok and quiet. Breakfast was ok and staff attentive. Parking at premises is free. Checking in and out was quick. The only downside is that we were charged for a baby crib, something that surprised us because it never happened before in a hotel.

"Stop Over in Milan"

4
14/09/2016

5 minute drive from the airport, with this hotel's free shuttle. Quiet, clean, and with friendly staff. If you walk to the main road, turn left, then right at the roundabout, there is a beautiful, green, peaceful forest with good walkways. Especially good after sitting in a plane for hours. My one regret, sadly, was our experience in the restaurant in the hotel. We ordered Cabernet Sauvignon, but they brought a Sauvignon blanc, and insisted that that was what I ordered. Obviously, because Sauvignon was in the name. Not wishing to make a scene in the quiet restaurant, I acquiesced meekly. My husband's meal was swordfish steak with crispy vegetables. No crispy vegetables. When the waiter later asked how everything was, my husband replied "don't ask". So the waiter walked away. The whopper was tbe bill €70 for 2 meals that were average to say the least, cold bread rolls, no butter or oil, water and the WHITE not red, wine. There was also a cover charge for each of us. Not a nice way to end our beautiful holiday.

"Well run hotel close to airport"

5
09/09/2016

We arrived to Milan Malpensa airport by train at 11:30 pm, gave them a call and were picked up by their shuttle in 10 minutes. Practically instant check-in helped a lot. The room was nice, the bed - extra large and pillows - very soft. We stayed for one night and left at 7:30 in the morning to the airport by their shuttle (make a reservation in advance). Included breakfast had a variety to choose from. Hotel is conveniently located within 10 minutes from airport. Nice, clean and modern. Highly recommended.

"High quality airport hotel"

4
30/08/2016

Cavalieri della Corona is located 10 minutes' drive from Milan's Malpensa International Airport. The hotel provides a shuttle bus service to and from both of its terminals and railway station. The shuttle bus leaves every half hour so be sure to check its schedule with Reception if you have a tight connection. Reception is very welcoming and helpful. The hotel's restaurant serves international food with an emphasis on Italian cooking, naturally. We had a great room for our one night stay. It was very large with a spacious, well-appointed bathroom. Would certainly stay here again.

"Nice hotel and helpful staff... BUT"

3
22/08/2016

Everything went well... Hotel rooms a little smaller than expected but very clean which was great. Reception staff were all lovely and helpful. The staff who are in the breakfast area are the worssst. I asked for a fried egg cause I don't eat microwaved scrambled eggs... I had no issue paying extra until the lady told me it is €10 for one fried egg.. So I asked for the menu to confirm this price. She basically thought she could rob me. And I thought that act is disgusting within itself. It's not the money it's the principal

Malpensa, Manager at BEST WESTERN Cavalieri Della Corona, responded to this review
Dear Sir/Madam, First of all I want to apologize for your experience. While I want to point out the scrambled eggs are made fresh every day and thus not microwaved, I can assure you we don't want to "rob" our guests. In this day and age it is not a practice that would be very productive, as customers have the powerful tool of online reviews. Any economic benefit would be quickly offset by the resultant reputation hit the business would take. The problem was we didn't have a written menu and the staff member involved improvised. As the manager I take responsibility for this mistake. Extra items are very seldom requested thus there was no written menu. Again I apologize for your experience and hope you will give us the chance to exceed your expectations on your next stay. Kind regards, Frederick Venturi

"Great room, lacks care"

2
12/08/2016

Great room for 2 adults and 2 toddlers. But the food side is not child friendly, no children's menu, no offer to accommodate our children and the food menu is not suitable for toddlers. Bar service during the afternoon is dreadful and breakfast is basic but ok for the rate. Pool was a little cold, but the hot tub was fantastic. I would return for the quality of the room and the bed if I was on my own, but not with my family. Very big and very comfortable bed, which enabled a good sleep. But the very poor service for evening food is a major issue. What made us smile was that the hotel information in the room said they were child friendly! When we asked about smaller portions or a child's menu, the answer was simply no! Very close to airport.

ivano d, Direttore vendite at BEST WESTERN Cavalieri Della Corona, responded to this review
Dear Ben R., some hotel managers hate tripadvisor some love it. We love it because through the constructive criticism we can check wether we have some weakness in our guest's care, and take ideas to improve our services. Infact we understood we had a lack inot having any children's menù, and reading your critics we idealized one for all children's age. So, we hope you return to our hotel, again with your family! to show you our improvement in dealing this. Thanks very much and kind regards, Ivano Damiano-Sales Manager

"Ok, but I expected more"

3
11/08/2016

Very convenient if you are in transit in Malpensa airport, with very efficient shuttle from and to the airport. Very good food, clean and quiet room. However, the room was pretty sad and old-style. I expect something more from a 4-star hotel.

ivano d, Direttore vendite at BEST WESTERN Cavalieri Della Corona, responded to this review
Good morning dear mfCostigliole, we appreciate that you took some time to describe your experience you had in our hotel. We also thank you so very much for the nice words you used to describe what it was nice for you. We have a great news for you and for all our guests! we just finished to renovate our model room, with new walls and floors. The carpet era is going to an end, and we begin the parquet ceramic era! We're looking forward we finish a wing of the hotel to publish the new fotos to show them in the internet. Thanks so much and kind regards Ivano Damiano-Sales Manager

"The BEST"

5
27/07/2016

Very friendly and helpful staff, delicious and plentiful breakfast, good location, free transfer between airport and hotel, clean room and bathroom. I recommend everybody this hotel, good value for money.

ivano d, Direttore vendite at BEST WESTERN Cavalieri Della Corona, responded to this review
Thanks so very much dear Jozsefsarosi, for the nice words you chose to describe your experience in our hotel. We are proud of ourselves and of our daily work when we receive such a satisfactory feedback from our guests. We hope we'll see each other again in the future and send you our best regards, Ivano Damiano-BW Cavalieri della Corona

"40mins from Milan Centre, 10mins from Airport"

4
25/07/2016

Good points: Free Shuttle Bus, Cheap breakfast and good base. Stayed in the hotel during a weekend in July and found it clean tidy and basic. Initially we were skeptical due to the TA reviews and how far away it is from Milan Centre, however it did its job. Everything is a little dated, however it's a cheaper hotel and you're likely to spend most of your time outside it anyway. The bed was a little hard but this could be the standard double room setup so an upgrade may mean a better bed. There is a fridge in the room and was useful for midnight snacks. Breakfast was €4 each for a decent buffet selection and you couldn't complain at the quality. Would recommend for convenience. We didn't eat in the restaurants however they were looking quite full both nights we were there. Room service was the same as the restaurant menu however the vegetarian options were lacking a little. Make use of the shuttle bus. When you arrive at the airport, call the hotel number and they'll pick you up - even before you've checked in. Then every time you need it just ask at reception or call from the airport. (We used a pay phone at the airport and it costs €0.40) Staff were very helpful and helped us with flight times, taxi and train options when our flight was cancelled last minute. Train from Malpensa airport into Milan was €18 and you save a little if you get a round trip ticket and head towards Cardona instead of Milan Centre. This takes you near the Castle and fountain.

"Comfortable and a good base.."

4
21/07/2016

We stayed at this hotel for 2 nights as a last minute deal to visit Milan. It is quite a way from Milan, 25 minutes on the train from Malpensa Airport and costs 18 Euros for a return per person. The hotel is in the middle of nowhere, it is about 10minutes from Malpensa Airport. The hotel run a free shuttle service, so make good use of this as we got ripped off by a taxi driver when we arrived! There is nothing around the hotel but we went into Milan on both days and had a lovely lunch and dinner out and just came back to the hotel in the evenings to sleep. We had breakfast one day and for 4 euros per person I can't complain. There was lots of selection including meats, egg, yoghurt, fruit, pastries, bread etc. You can have as much or as little as you like and I would recommend this for ease and value. It was perfect for visiting central Milan as the friendly shuttle drivers took us to and from the train station for free and we hopped on the train to Cadona Station and we were in the centre of Milan! They also picked us up when we called from the train station and were there within minutes. When we left they also took us to the airport for no fee and it was only 5-10minutes making the journey very easy for us. I would recommend staying here for visiting Milan but be prepared that there is no restaurants, bars etc outside of this hotel as it is off the motorway in an industrial estate. However for what we paid we had a fantastic time and the staff were incredibly helpful and friendly and the hotel was very clean.

"Good place if you need to spend a night before a flight"

4
19/07/2016

I had to spend another night in Italy after a week in Milan. This is a good choice from a number of hotels near Malpensa Airport. I took the train to the airport then caught the free shuttle to the hotel. You do need a phone to call the shuttle! The shuttle back to the airport was so convenient. The rooms are basic, and comfortable. The breakfast was very good. The only problem is that it's not close to any other restaurants. I chose the buffet for dinner and much of it was inedible though I came early in the evening the mussels and chicken were just too overcooked. There were other items to choose from and water, wine and dessert were included.

"Good for overnight stay after late landing"

4
17/07/2016

The hotel is adjacent to Milan's airport(7 minutes drive) it's exactly what I needed landing with my family at midnight, before a long day of driving to the Italian Alps. it's a Good hotel for overnight stay after late landing.

ivano d, Direttore vendite at BEST WESTERN Cavalieri Della Corona, responded to this review
Thanks you so very much dear Tal A, for you to describe your impressions about your overnight with us, and also thank you for the nice words you used to describe it. We always work to make any guest's need a pleasure to satisfy especially for flight needs considerations. Your words mean we are on the sunny side of the street! Best regard and hope we'll see each othe again. Ivano Damiano-Sales Manager

"Deserted Italian Faulty Towers"

2
21/06/2016

Ok for a night, nothing more. I had a very sad afternoon at the hotel. Basically I sat at an empty, freezing swimming pool with no towels or sign of any other human life. I then decided lunch may perk me up. I was wrong. The empty 'American Bar' (which more resembles a hospital waiting area from the 70's) didn't really have the ambience to entertain me for an hour as I waited for anyone to order water and lunch from. I did ask the reception staff several times if anyone was working in the bar. I was told with much distatse that someone would be there soon and was beginning to feel I had offended the staff by swimming in the deserted pool and trying to order a Gin and Tonic. Anyway - I finally got my lasagne, which tasted like a microwave meal and it was 19 euros. Brilliant. Pretty depressing place and not this best introduction to Italy - but hey it is an airport hotel, it's close to the airport with a free shuttle service. So if thats what you need, it will certainly suffice.

ivano d, Direttore vendite at BEST WESTERN Cavalieri Della Corona, responded to this review
Good morning dear Alexandra, thanks for your useful description of your experience in our hotel. About the afternoon time in the hotel as you can imagine being in a corporate and airport hotel during the week, life is not very animated as 80% of our arrivals are booked after 6pm, and the 90% of our departures are before 10 am. so we can share with you your loneliness feeling. But the cost of a Lasagna is € 9,00 not € 19,00. Thanks anyway for your suggestion to renovate we are working on it. Best regards, IVANO DAMIANO Sales manager

"Clean, simple, excellent FREE shuttle to airport"

5
09/06/2016

Flying often very early I have stayed i several hotels in Malpensa area. I may say I have chosen this one as my favorite as up to date and next time I have an early or late flight I will surely stay there again. My reasons . Room even very simple was clean, comfortable beds ,perfeclt white towells, adecuate size. Flat Tv screen . very very profesional,helpfut and gentle staff. We had decided to park our car at the airport, but we were adviced that for a very reasonable price we could leave our car at thier parking and shuttle started early enough to take us on time cor our early flight. Unlike other hotels, they start this service al 4:30 am and they would leave you at the entrance you need. ( may I say other hotel shuttle left me on a prefixed point that was too far from my checking counter and rushing with heavy bags was not very easy) Deiver was very polite and helpful. I saved a good amount taking this free service instead of parking at the airport. Other convinience was that you arrive relaxed not having to look for a free space at airport parking . At our return we only have to call them and in 10 minutes they will pick you up. Restaurant had a good menu and dishes were well cooked. Pasta as well as osobucco were perfect. I was almost fortetting, there is a big scale to weight your luggage before leading to the airport. This can sabe you a lot of money and a headache Thank you for making us depart relaxed and on time

Malpensa, Direttore at BEST WESTERN Cavalieri Della Corona, responded to this review
Dear Cecilia Castelli, thank you for the review. We are very happy you appreciated our park & fly service, that alloes guests to park the car at our Hotel and pick it up again after their trip. Our staff is dedicated to providing a superior experience and we are always pleased with positive reviews as they let us know we are on the right track. Thank you again and we look forward to your next stay at the Best Western Hotel Cavalieri della Corona! Best Regards Frederick

"Great spot"

4
28/05/2016

This is the 4th time we have stayed here and it is a great position for flying in and out of Malpensa. The staff are friendly and helpful. The rooms are very comfortable and clean. A bonus is the hotel shuttle at no charge, to and from the airport. Would I recommend it, the answer is yes I would.

"Good location but disappointing stay"

3
01/04/2016

Overall, the room was a good size and bed comfortable and the hotel very clean. The major issue we had was that there was no provision to provide air conditioning as it was not time. We stayed at the end of March and it just happened to be particularly warm. We asked for a fan in the room but this was not one available. The only option we had was to open the windows and this was noisy - we found the stay uncomfortable because of this. The other inconvenience was that there was a complete lack of power sockets in the room. Good points were: the airport shuttle, the bed was comfortable, location was good and staff were very helpful within there remit. We would not stay here again.

ivano d, Direttore vendite at BEST WESTERN Cavalieri Della Corona, responded to this review
Good morning dear Jeanette, we thank you very much for your description of your stay in our hotel. About air conditions system in the room our local law impose us to turn it on on a certain date per energy savings considerations. Unfortunately March in north of Italy is like England... see the sun but don't forget the umbrella... About power socket is due to the fact that when the hotel was built the device technology was different, poorer. But we are working on it planning to implement new plugs in our rooms. Thanks for you time dedicated to describe your stay and we send you our best regards. Ivano Damiano- Sales Manager

"Good overnight"

4
20/03/2016

Stayed at the hotel awaiting flight back home after tour of Italy. There were several people checking in so there was a wait since there were only two people manning the front desk. The room was nice sized as was the bathroom. The bed was comfortable but we could not figure out the thermostat. We ate at the hotel restaurant. The food was okay, it took quite a while for someone to come take our order. The breakfast was typical of those we experienced in Italy. Assortment of breads, cakes, some whole fruit, cereal, eggs and bacon. Coffee, tea, juice and water were also available. We used the shuttle to go to the airport, made a reservation the night before. Shuttle runs for a limited time so make your reservation early.

Malpensa, Manager at BEST WESTERN Cavalieri Della Corona, responded to this review
Dear Trina, thank you for your feedback. I'm glad you appreciated our rooms and services. I'm happy to say our free shuttle service to and from the airport is very much appreciated by our guests, especally if they have a rental car to drop at the airport the night before leaving. All of us at the BEST WESTERN Hotel Cavalieri della Corona look forward to your next stay! Thank you again for choosing us, Frederick Vice Director

"second time here! still great!"

5
11/02/2016

big and comfortable rooms, friendly staff. free shuttle to and from the airport this is for sure my favorite airport hotel. came here since I went from here to Venice to the Carnival. the shuttle helps also to go and rent a car in the morning

"Not bad for the Price."

3
25/01/2016

The good and the bad. The Good: The Food. The restaurant serves a great dinner and the breakfast is also good and a value! The staff are very friendly and helpful and the rooms are what you would come to expect for a European Best Western. The Bad: My main complaint was the room temperatures. HOT!! Sauna Hot. When I opened the door to my room for the first time I was overwhelmed by how hot the room was. I soon realized the only way to remedy this issue was to shut the heat off entirely and then open up the window. This was the only way to sleep at night was with the window open (the temp outside where well below freezing). The other complaint is the facility says it has a workout area, but this is almost laughable as it is in the basement of the property and the workout equipment looks to have come from the 70's. Overall, not a bad hotel for the price and certainly for being near the MXP Airport.

ivano d, Director of Sales at BEST WESTERN Cavalieri Della Corona, responded to this review
Dear Prespilot68, we thank you so much for you to describe your experiece in our hotel. Thanks also for the content ver illuminant. We apologize for the hot temperature in the room. We must be more careful as it is also not convenient for us to keep such an high temperature in the room. About workout area, unfortunately there is not any other space available in the hotel. We hope we'll see you here in the future. Many thanks and kind regards, Ivano Damiano Sales Manager

"Comfortable overnight option"

3
10/01/2016

This hotel served our purpose of an overnight stay en-route to Livigno, but was a little disappointing. There are very few restaurants in walking distance, and the "indoor pool" is not heated in winter. The room however was a nice size for a family of 4, did offer coffee-making facilities and the breakfast was of a good quality.

"Great value, convenient to Malpensa airport"

4
11/12/2015

Clean, comfortable, excellent location for Milan's Malpensa Airport. Shuttle service, early coffee prior to breakfast time, helpful staff. Bed was comfortable. Only shortfall is that I did not receive the requested 5 am wake-up call, or, perhaps, the phone was not working.

"Good Airport Hotel"

4
10/12/2015

Good breakfast and quiet rooms. Close to the airport and very friendly staff. I recommend this hotel as it is so close to the airport. They also offer room and parking packages which are very reasonable.

"Airport hotel"

4
08/12/2015

We have used this hotel on several occasions on route to Sardinia from the UK , the hotel pick you up from the terminal then drop you off the following day , we normally just phone them when we land , the reception staff are efficient , they also speak very good English if you can't speak Italian the rooms are clean and warm , we don't tend to eat here due to flight times ( 11pm) but normally manage a quick drink in the bar before it closes . This is not the fanciest hotel (nor most expensive ) but for an overnight between flights it's ideal .It does have a pool which is a bit long in the tooth but my kids didn't seem to mind as they splashed about , we were the only ones there

"Very good choice for o/n before morning flight"

5
02/12/2015

I called to the reception after arriving to the a/p, and shuttle arrived in 10 minutes. Morning shuttle was precisely at 5.00. Service was quick and effective, the big enough room has the cattle with good tea - what more do you want from the a/p hotel?!

"Good choice for transits"

4
28/11/2015

We stay one night because we had a flight the next day,they pick up us from the airport with the hotel shuttle bus,when you arrive is need to call because they dont receive mail request to pick you up by appointment and you will get cold waiting,also the night driver is not laughing!!! The location is 10 minutes from Terminal 1. The check in was fast and the room was very very clean and confortable.Wifi was fast in the room. Is need to give more choice for late travellers with low budget price dinner or a standard snack,especially if you have children. Next morning we make check out and they get us back to terminal 1.The driver very proffesional and gentleman. I will suggested and next time i will choose it,also in the same neibourghood is another hotel,maybe they serve dinner or room service 24hours.

ivano d, Director of Sales at BEST WESTERN Cavalieri Della Corona, responded to this review
Good morning dear Leftispap, we thank you so very much for you to describe your experience you had in our hotel, and also to state our daily effords to let our guest feel like to be home. We try to prevent any voyager's need to be comfortable before to catch a fly, in order not to have any bad experience. So we are grateful you took your time to let other people know your good experiece and we hope to have you our guest again sometime. Best regards, Ivano Damiano Sales Manager Best Western Cavalieri della Corona

"Comfortable and convenient with an excellent buffet breakfast."

4
23/11/2015

We stayed one night on a stop over between Edinburgh and Brindisi. I telephoned the hotel when we landed at Malpensa and we were promptly collected by their minibus.The reception staff were very friendly and the room was spacious, quiet and comfortable. However,the tea/coffee making facilities were inadequate with not enough coffee and no milk or whitener - minor gripe. The restaurant was too expensive for tired budget travellers like ourselves so we walked 500m to a pizzeria.The hotel should do a simple low cost option for dinner for those not on an expense account. Breakfast on the other hand was splendid and excellent value for money at four euros per head. Scrambled eggs done to perfection! We would certainly stay again.

"Functional and efficient"

3
20/11/2015

The Best Western hotel chain has acquired some interesting properties of historical merit across Europe and operates them as hotels. The Cavalieri della Corona ("Knight of the Crown") hotel, a half dozen kilometers from Malpensa airport, is not one of them. It is, instead, just what you would expect of a Best Western in the United States: a bland, characterless mid-range accommodation that gives you a decent place to sleep. Everything about the Cavalieri della Corona cries out functionality: the cookie-cutter design and the identical rooms and furnishings, all seemingly from Santa's Ikea workshop. Everything in the room works, just as it ought to: the lights, the bed, the Wi-Fi, the bath. The breakfast spread on the 2nd floor is ample; the à la carte dinner in the ground-floor dining room is decent if not always inspired. Most important, the Cavalieri della Corona delivers on why you're there: quick access to nearby Malpensa airport. A van leaves every half-hour to deposit guests at the terminal door for their onward flight. If you're arriving at Malpensa, call when you've picked up your luggage and the van will glide into the terminal for you in just ten minutes—no extra charge. So if you're coming into Lombardy late at night and don't feel up to the hassle of making your way to your real destination that night, the Cavalieri are ready to ride to your rescue. Or if you're leaving from Malpensa early in the morning and don't want to have to wake up at 4 AM in Milan or Como to get to the airport, the Cavalieri are at your service. It is, essentially, an affordable airport hotel a half-dozen kilometers from the airport—a hotel of countless one-night stands. It does its job very, very well.

"Bring your Prozac"

2
15/11/2015

This hotel has all the charm of a sine wave. The staff struggle mightily to make you feel welcome, but its an uphill struggle against aggressively cold lobbies, broken heating systems, and mediocre food. At least the bar is close. If you have to stay at the airport, I'd suggest checking other options

"Good value"

4
14/11/2015

We stayed here the night before our flight home from Italy to be close to the airport. This was our second time to stay here under the same circumstances and we would again. We were not disappointed. The courtesy van service was excellent. Our dinner at the restaurant was fine and a typical hotel meal.

"Convenient, Quiet, Accommodating"

5
11/11/2015

Amazingly quiet locale, convenient to Malpensa Airport. Regular and on-demand FREE shuttle. My room was clean and modern, with very comfortable bed. From shuttle driver Ricardo to the restaurant staff, all were helpful and friendly. The breakfast buffet is the best value for €4. I highly recommend this hotel for value and service!

Malpensa, Manager at BEST WESTERN Cavalieri Della Corona, responded to this review
Dear Cinemaverità, thank you for your review! I shared it with our team and everyone was very happy for you kind comments. I'm gald you appreciated our free shuttle service, it is one of the things our guests have come to love about our hotel. Thank you for your review, I look forward to welcoming you back at the BEST WESTERN Hotel Cavalieri dela Corona! Kind regards, Frederick Venturi Vice Director

"Close to the Malpensa Airport with Shuttle"

5
06/11/2015

Stayed here on my last day out after visiting Expo Milan 2015. Nice hotel and they pick you up from the airport and drop you back. Restaurant was reasonable. Will stay here. I had a room on the 3rd floor overlooking the entrance nevertheless did not find it noise.

Malpensa, Manager at BEST WESTERN Cavalieri Della Corona, responded to this review
Dear Jay, thank you for your review, I'm very happy you appreciated the soundproofing of our rooms and our free shuttle service to and from the airport! I really look forward to your next stay! Thank you again for the wonderful review Frederick Venturi Vice Director

"Adequate"

3
01/11/2015

For a q quick stay its Ok, would not spend any significant amount of time. Bed was uncomfortable, food was marginal especially the dinner buffet. Breakfast was Ok, not spectacular. Shuttle to airport was quick and they were responsive.

"Average airport hotel"

3
30/10/2015

This is a relatively new hotel with clean and comfortable rooms near Malpensa Airport. Although for various reason MXP has failed to be a major air transport hub, the distance from Milan, and the traffic, has resulted in the mushrooming of many hotels. Only two are located on the terminals and all the others, including this, about 3 miles away. There are no or limited amenities at a walking distance from this hotel and taxi are very expensive in the airport area. As a consequence you have to use the restaurant and the facilities of the hotel which are limited and overall not great. The hotel offers a free shuttle service every 30 min(except for several hours after midnight) which in my case it was oversubscribed and I had to wait for the next (probably my fault as I didn't book in advance). The positive is that the hotel is new and the rooms are cleans and everything is in good working conditions. The negatives are many: it is a cooky jar building with no real design and cheap material, the soundproofing of the rooms is substandard and so was the food. When I was there the hotel was full and the staff was trying their best but was insufficient and overwhelmed. As for many airport hotels, the price of the room and the quality of services varies with the number of guests, which can be unpredictable based upon flight cancellations. Although this is better than similar nearby hotel, I will not stay here in the future. If I have a short layover, I will book one of the hotel on each terminal. If the layover is longer I will go by train to one of the hotel on Porta Garibaldi, an area with many hotels and exciting restaurants and things to do

"Confortable"

4
27/10/2015

Nice, clean, very confortable if you need to travel from Malpensa. Rooms are big, bathroom also, but I would prefer movable shower, not the one fixed. Breakfast was standard, the value money –price was very good. Staff is helpful.

"Nice located hotel, near Milan Malpensa."

4
26/10/2015

Hotel near Malpensa airport, offers free shuttle. Conveniently located near the highway, free parking and wifi available. Outside Pool offers refreshing end of the day, on-site restaurant, but also near good and affordable Pizza restaurant, within walking distance.

"OK but noisy"

3
10/10/2015

Average business hotel close to the airport. OK and clean room but hard bed. Too much noise, not only from aircrafts flying, but also from the next door room and the corridor. Service was not the best, I think the staff wasn't used to handle 140 Norwegians at once. This also led to a bit chaos during breakfast giving problems with seating - not enough space - and the fact that a lot of the food in the not so big buffet was never replaced. Not impressed.

"Not remarkable"

3
05/10/2015

This hotel has good amenities, but truly lacking work force. Check in and out takes time. There is not enough workers in bar/lounge and everything takes time. Also, lack of workers creates irritation in reception and workers mainly take time in telephones and in computers. Restaurant is good, although there seems to be buffet and food quality is suffering due to that. So, if You order ala carte, You can expect somewhat a disappointment. Hotel has one good thing, it is very close to Malpensa airport. But if it were close to some city or village, You could have a good culinary choices.

"Very nice Airport Hotel"

4
30/09/2015

Stayed 1 night at hotel before flying out next morning. The hotel is clean and had spacious rooms and bathrooms with nice shower/tub. Internet was included and good. The restaurant had good food and a varied menu. The shuttle to airport ran every half hour. Most importanly, had a good night sleep before flying.

"Just OK - wouldn't go out of my way to return. Restaurant not good"

3
28/09/2015

We booked this hotel because of proximity to the airport, free shuttle and price. The rooms were large, but seating limited - other than the bed. One person at reception was helpful, but others were very curt. Shuttle was good, very close to airport. I appreciate that there was food onsite - but the restaurant was a mess - understaffed, overpriced, limited menu.

ivano d, Director of Sales at BEST WESTERN Cavalieri Della Corona, responded to this review
Good Morning dear Mary Ann, we thank you very much to spend a little of your time to express your opinion about your experience in our hotel. We are glad about what you think it is positive and we'll do the most we can to reach the level of guests satisfaction in were we are failing. About the crowd in the restaurant we have enough personel for the whole dining room, but sometimes the request is umpredictable, about 50% more then the usual standards, and we finished a little stocked. Food is good anyway and our prices are in pair with all the other restaurants nearby. Our menu respect out typical regional cuisine od Lombary, and normally is very appreciated by our guests. We hope to have you aour guests in the future to assigned a privileged table to you. Thanks again and kind regards, Ivano Damiano/Sales Manager

"Bets Hotel at Malpensa"

5
21/09/2015

Arriving in Malpensa earlier than expected on a colds rainy morning, we were pleasantly surprised when, after calling the hotel (as instructed) to arrange for the courtesy shuttle we were told that the bus would be sent immediately. Indeed about 10 minutes later we were on our way to the hotel … all of this was at 06.30a.m. Fifteen minutes later we were in the hotel foyer fully expecting that the check-in rule would be applied … not so, the staff busied themselves to find us a room and shortly afterwards we were snugly settled and invited to have breakfast, a pleasant surprise after a 22 hours flight from Perth (Australia). The front desk staff spoke good English and, more importantly, all were sporting a broad, welcoming and genuine smile … something rarely encountered at hotels front desks these days. We had booked the hotel for a two night stay and we have to say the choice of hotel was mainly due to the fact that we have always received good reception at Best Western establishments, although this time we felt that this being an ‘airport hotel' the rooms may be small and perhaps a bit noisy, this was not the case; room was spacious and absolutely soundproof; bed comfortable and bathroom super clean. Breakfast was a relaxed and excellent affair; likewise the evening dinner in the hotel dining room was well above expectation. Here too, the staffs were attentive and genuinely keen to please. The coffee lounge (ever so important on cold and rainy days) was staffed by staff and, as the place was not super busy, the bartender was more than happy to chat which made the one or two glasses of wine even more pleasurable. The hotel is located not far from the airport in the small town of Cardano al Campo. Don't let this put you off booking into this hotel if planning a short visit to Milan. The combination of the regular hotel airport shuttle and an excellent rail service from Malpensa to Milan makes Milan historic centre; the Expo grounds and Milan fashionable via Montenapoleone readily accessible. If you board the Cadorna train from Malpensa, the historic centre, La Scala, il Duomo etc are all at a pleasant walking distance or by Metro. Similarly from this station you can visit the Castello and Parco Sempione. If you happened to board the wrong train, fear not. From Centrale you can reach all of Milan finest by public transport, but the Metro is probably best. If, from the hotel, you make your way across to Gallarate, you can also catch regular trains to Lago Maggiore and on occasions into the Ticino area of Switzerland. In short if you are planning an overnight stay in Milan and want to be near the airport for an early departure, you can't go past the Cavalieri della Corona in Cardano (Malpensa).

"Loyalty not rewarded"

2
20/09/2015

Hotel overall is ok rooms are ok, ac works, all that you would expect from a BW.. However dont make the mistake of booking this hotel through another site because it is between 10-20 euro cheaper per night than the BW app or the BW site directly, and then expect a welcome back to our gold card loyal members! Upon arrival my card and status is simply ignored and when finally the third time asking / mentioning i got told off that i will not get loyalty points for this stay as i booked on a cheaper site! I did not ask for the points, simply recognition that i am a loyal customer and a welcome back sir?!.. maybe my penalty for changing a date due to an error from me could be waived?? But no not to be. So because of this snotty attitude i refused to book a second stay at this hotel, so booked at the hilton for cheaper and much better quality for three days later and booked at the hilton in venice too. For the remainder of my holiday of two weeks in Italy i refuse to even look at the BW! And will throw away my loyalty card as loyalty is expensive and not even acknowledged. The hotel managers answer is for me to stay there again so they can show me better service. A free night at the hotel will not even make up for this as it is deeply insulting to me and an embarrassment to me in front of my traveling companion. I travel often and only stay on hotels so your loss! Ciao!