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Best Western Kennewick Tri-Cities Center Hotel, Kennewick

602 N Young Street, 99336-7736, Kennewick, United States - See on a map
Best Western Kennewick Tri-Cities Center Hotel - Best Western Kennewick Tri-Cities Center Hotel The Best Western Kennewick Tri-Cities Center Hotel is ideally located in the center of Kennewick. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Treat yourself to a stay at the Best Western Kennewick Tri-Cities Center. We are newly renovated to provide you the most comfortable option in Tri-Cities, WA. Our guest rooms and suites are cozy and spacious. With every stay you'll enjoy a complimentary full hot breakfast each morning, a newly renovated fitness center, indoor pool, complementary high-speed Wi-Fi and outstanding service. This Best Western is located one block from Tri-Cities convention center as well as moments away from the shopping district. Coming for business or leisure, the Best Western Kennewick Tri-Cities Center is the place for you.

Best Western

Kennewick Tri-Cities Center Hotel

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Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 10 guest reviews
NOTE ISSUED
Excellent
6
Very Good
2
Average
1
Poor
0
Terrible
1
REFER TO NOTICE
Business Business
2
Couples Couples
0
Family Family
0
Friends getaway Friends getaway
0
Solo travel Solo travel
0
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Great Value"

5
th0mcrf, Port Angeles, Washington 05/02/2021

We really like this location because it is in a quiet area. We stay here every chance we get. Excellent service and a comfortable place to stay. This is a newer hotel and feels like a safe and upgrade facility.

"Should be a Best Western Plus!"

5
User 29/01/2021

Staff are top notch! Made me feel like the elite member that I am because of my loyalty to the brand. Staff allow you to order breakfast the night before! Over all very very pleased with my stay! 2 days later stayed at a Best Western plus in the same area and was so very disappointed because this hotel set the bar so high. They have over come all the challenges of covid. I give the staff at this location my highest rating! 5 stars

Tristan Renz, General Manager at Best Western Kennewick Tri-Cities Center Hotel, responded to this review
We could not be more pleased to receive this review, Heath. Thank you for your positive feedback regarding your recent stay with us here at the Best Western Kennewick Tri-Cities Center Hotel. Our entire team will be so excited to read this feedback that reaffirms all of their hard work every day in order to ensure a safe, comfortable space for all of our guests to enjoy. We sincerely hope that you come visit us again the next time your travel plans bring you to Kennewick.

"Much better"

5
pers0nalview, Joseph, Oregon 05/01/2021

I had stayed here during the construction and was displeased. I was very pleased this time as the construction is done, they now have limited hot items on the grab n go breakfast. I thought it was a good deal for the price and the staff was much more accommodating this time too.

Tristan Renz, General Manager at Best Western Kennewick Tri-Cities Center Hotel, responded to this review
Thank you for coming back to stay with us again here at the Best Western Kennewick Tri-Cities Center after we have finished construction, and for leaving us a review based upon the improvements you have seen firsthand. We here at the hotel are very excited with the continued investments into our property which is only possible because of our amazing guests. We appreciate your business and loyalty and look forward to welcoming you back the next time your travel plans bring you to Kennewick.

"Small and convenient hotel"

5
BoiseTravelerBOI, Boise, Idaho 01/01/2021

We have stayed at this property multiple times and have always enjoyed our stay. The hotel is very clean, quiet, and conveniently located. COVID protocols were excellent. Staff were friendly and helpful.

Tristan Renz, General Manager at Best Western Kennewick Tri-Cities Center Hotel, responded to this review
We are so happy to hear that you have enjoyed your previous stays with us here at the Best Western Kennewick Tri-Cities Center. During times of hardship, it is our frequent guests like yourself who help keep our spirits up. Thank you on behalf of our entire time for taking time to provide feedback. We look forward to your next stay.

"Great place to stay!"

5
User 10/11/2020

Staff was friendly, hotel/facilities were beautiful! Room was very clean and comfortable. Breakfast, though modified because of COVID, was not bad and contained a lot of food! I would definitely stay here again, and recommend it to anyone traveling in the area.

Tristan Renz, General Manager at Best Western Kennewick Tri-Cities Center Hotel, responded to this review
On behalf of our entire team, we are so glad that you enjoyed your stay and felt we deserved a 5/5 review. We value feedback from our guests as it helps us focus on what we are doing well and items we need to work on in order to provide a service that exceeds the expectations of all who enter our building. We really hope that you come join us again when your travel plans bring you back to Kennewick. Thank you again for your feedback.

"Good stay except for breakfast"

4
pers0nalview, Joseph, Oregon 01/10/2020

It is a good location and the rooms are nice. The overall layout is good. My only complaint is the breakfast which is very poor. They say due to Covid but all the other Best Westerns are going back to a hot breakfast.

Tristan Renz, General Manager at Best Western Kennewick Tri-Cities Center, responded to this review
Thank you for taking the time to provide feedback on your stay. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We are excited that we now increased our options for grab and go breakfast to accommodate a wider variety of needs for breakfast. We hope that you come back to join us the next time you are in Kennewick.

"Very poor customer service"

1
User 20/09/2020

Was there on business trip and had to stay longer due to the Covid situation. The evening Front Desk Manager was extremely rude and short. No hospitality or customer service. It was very upsetting and unwelcoming being that I couldn't get home and was stuck there.

"Great Affordable Hotel"

3
User 05/09/2020

The Hotel was pretty average. Mostly clean in the rooms..just a good cleaning of furniture was needed. Would stay here again! Staff was amazing! We must have had a giant staying in the room above us..we could hear every foot step they took..great location. unfortunatley the pool and fitness area was closed due to covid restrictions.

Jill Ward, General Manager at Best Western Kennewick Tri-Cities Center, responded to this review
Thank you for taking the time to let us know how your recent stay was with us. I appreciate the kind words you expressed about the staff and hotel. We are always striving to make sure each guests has a positive and memorable experience while staying with us. We can't wait for the reopening of our newly renovated pool and fitness center. Hoping COVID-19 restrictions are lifted soon so we can share these new updates with our guests. We look forward to seeing you the next time you are in town. Take care and safe travels to you!

"Fishing 2020"

5
User 06/08/2020

Great hotel. Although during the Covid pandemic...they had a great place to stay. Their bag breakfast was the best of all the places I stayed. Hopefully the next time I come here they will have the spa and pool open.

Jill Ward, General Manager at Best Western Kennewick Tri-Cities Center, responded to this review
We are so pleased you enjoyed your stay with us! We really appreciate you mentioning the grab and go breakfast! We are hoping the COVID 19 pandemic ends soon so we can reopen our pool so that our guests can enjoy it. We just finished renovating our pool area and it turned out amazing! Hope you enjoyed your fishing trip. We look forward to seeing you the next time you are in town. Take care and safe travels to you!

"Overall a good stay"

4
pers0nalview, Joseph, Oregon 09/06/2020

When I stayed the lobby and signage was under construction and the breakfast was still limited because of state restrictions. The rooms were nice and the location was good. I had no complaint of noise or amenities. I think once the construction is completed it will be a great place to stay.

Jill Ward, General Manager at Best Western Kennewick Tri-Cities Center, responded to this review
Thank you so much for the fantastic review! We are so pleased you enjoyed your stay with us. I am also happy to report that our renovations in the lobby and the signage is all complete. You will have to come back and see us the next time you are in town and see the improvements. I believe you will be pleased. Take care and safe travels to you!

"General manager, Jill and to all her staff....superb servce!!"

5
User 24/04/2020

Booked a room here last minute and was greeted by the new general manager of the property, Jill. She was amazing and knew her stuff when it came to the area. With COVID-19 in effect, she was thorough on all the new policies and amentites that were offered. Best sleep I have had in a long time, room and bed were extremly comfy. Was greeted the next morning by Val and she checked us out with no issues. All staff members that I came into contact with were all very kind and we really appreciated the their hard work and putting themselves at risk with the virus outbreak. We will be back! Thanks Jill and staff!

Vacation13572810854, General Manager at Best Western Kennewick Convention Center Hotel, responded to this review
Wow, what an amazing review of our property and your experience while staying with us. We appreciate you taking the time to send us a review on TripAdvisor as well. I am so pleased to hear that the staff gave superb service and that you found the bed in your room to be comfy. We are always striving to make sure every guests has a positive and memorable experience. We hope the time spent with your grandkids was enjoyable and funfilled! We look forward to seeing you the next time you are in town. Take care and safe travels to you!

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.