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Best Western Plus Henderson Hotel

4.5 / 5
1152 Avis Tripadvisor
1553 N Boulder Highway, Henderson, 89011-4131 Etats-Unis  Copy !
PHONE : (702) 564-9200
My research

Hotel advantages


Swimming pool

Hotel services

Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Multilingual staff
Restaurant on site or nearby

Room services

Hair dryer
Iron and ironing board
Safe deposit box
The strong points


Swimming pool

Hotel services

Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Multilingual staff
Restaurant on site or nearby

Room services

Hair dryer
Iron and ironing board
Safe deposit box


The Las Vegas metropolis is well known for its nightlife, world-class dining, great shopping, incredible live shows, and some of the best golf courses in the United States. There are five golf courses within eight miles of our hotel, the majority of shopping malls within 12 miles, and various attractions, within 25 miles, that the entire family can enjoy. We are committed to providing our guests with deluxe accommodations and superior amenities. You will like the new look of our recently completed remodel from the lobby to the guestrooms with new furniture, carpets, and bedding. Each of our 114 guest rooms and suites includes a 42-inch flat panel television, microwave, and mini-refrigerator. Adjoining rooms provide perfect lodging for families and groups. Our business traveler will enjoy the convenience of in-room Wi-Fi (up to 10Gb), desk space, and free local phone calls. We are conveniently located, just minutes from the strip or Las Vegas International airport. Whether you are a business or leisure traveler, our friendly, courteous staff will strive to accommodate all your travel needs here at the Best Western Plus Henderson Hotel.


Customer reviews

based on 1152 guest reviews
Very Good
Sleep Quality
"A Wonderful Stay"
dropsofhopeandrea, 16 Mai 2024

This place was amazing. Breakfast was delicious. The hot espresso machine was an amazing touch. We didn't get a chance to swim but it looked beautiful. We had some trouble with our room keys (user error) but maintenance and the front desk were extremely helpful. The rooms were clean, smelled good, bathrooms even had vents to dehumidify. The heating/cooling system was efficient and not terribly noisy. The beds were comfy. The pillows were firm and supportive. A wonderful stay!

"Overall good"
Alexa L, 13 Mai 2024

Location is great and room was great. If you get a late check, double check the day before checkout to ensure you are not disturbed.

"Great place to stay"
Shauna A, 06 Mai 2024

This hotel is a great choice for those wanting to stay off the Las Vegas strip. Clean, neat, well managed and the employees are friendly and attentive.

"Awesome stay"
yazpe, 01 Mai 2024

Best hotel we've stayed at in a long time. Everything from cleanliness to breakfast and service. Awesome!! We will make this our favorite place

"Great hotel"
Shanda A, 28 Avril 2024

The beds were comfy the whole place was nice and clean and the breakfast was great everyone was so friendly and helpful will definitely stay again

"Excellent Henderson lodging"
730titam, 28 Avril 2024

We have never visited Hendersom so chose this Best Western as our home base for two nights. This is a very comfortable, well run hotel and we were one hundred percent satisfied with our entire stay. From checkin to checkouet, very relaxing, pleasant and welcoming staff; we'd definitely recommend this hotel for any traveler; even with pets..

"The place to stay."
William C, 26 Avril 2024

Great room and services. CLEAN INSIDE AND OUT. Recommend,and I'll be staying wherever I'm in town. Thank you all. Bill .........

"BEST BW EVER!!! A++++++"
Denise H, 18 Avril 2024

The staff is INCREDIBLE!!! Very welcoming and the cleanliness is TOP NOTCH!!! Customer service is WONDERFUL!!! This hotel is an EXCELLENT VALUE!!!

"Great stay on the Boulder WHY BW!"
Granmary1953, 13 Avril 2024

The front desk kids went out of their way to make my sister and me feel welcomed. Our room was clean and pleasant. We had trouble with the volume on our TV and a very nice young man helped us TWICE … and did so with a smile. We loved our stay! Henderson has changed A LOT since we used to visit our grandmother and cousins in the early 60's. Thank you!

"Great value and hospitality"
Driver55, 28 Mars 2024

Excellent service and attention from all staff. Well kept property at a great rate. Far enough away to be peaceful but close enough to get to the town center in Las Vegas and very close to the lake if that is your destination. I needed to have documents printed and reception executed flawlessly

"Wonderful staff"
Angela D, 24 Mars 2024

The hotel staff overall was incredibly friendly and helpful. Every staff member I encountered was smiling and kind. It's very rare to find that all staff understands customer service and the clients can feel like they are all enjoying thier jobs. Also the hotel was so clean!!! Every room, every common area, the restrooms and pool area, all were impressively clean.

"Best hotel stay in a long time!!!"
Leah T, 22 Mars 2024

Hotel is so clean it smells good! Bed was comfy, pillows were too! Front desk girls were soooo nice. Pleasant nice people are hard to find in customer service now, so this was amazing. Breakfast was the best we've had in a long time. Chorizo potatoes, egg and cheese omelet, fresh fruit, and specialty coffee. Can I just say yummm??? If we are in that area, we will stay at the Best Western!!!

"Wonderful place to stay."
Patrick C, 20 Mars 2024

The Best Western Henderson Nevada is a great choice when you are looking for a place to stay. The staff is friendly, helpful and just plain nice to be around. The rooms are spacious, the breakfast is great and their internet is the best. You cannot go wrong by choosing Best Western Henderson Nv.

"Good stay"
drwatson32, 19 Mars 2024

We didn't want to be in the chaos of Las Vegas, so this was a good option right outside of town. The room was a good size for a family of four with luggage. Breakfast options included waffles, omelets and sausage. The dining area was very large. They do have an outdoor pool that was open in March, but we didn't check it out. We really enjoyed the coffee bar.

"A nice place to stay!"
172rayk, 05 Mars 2024

The staff was very friendly. The hotel is very nice and clean. The breakfast service was well done. Great for a small family or even a large family in multiple rooms. The location is at the edge of Henderson, a little out of the way, but we would stay there again.

"Relaxing with family"
TRUE TRANSPAREN... D, 29 Février 2024

Great place to stay very quiet! The rooms were very clean! They had a great variety for their breakfast and the breakfast was awesome! The bed was comfortable! The shower was one of my favorite things about the hotel the water was very hot and I love a hot shower!

"Clean, comfortable."
M. Sue D, 28 Février 2024

The hotel was clean and comfortable. Check in was easy. Breakfast was good. Good selection of items. Every worker we encountered was friendly and helpful. Room clean and comfortable. Only thing that I can say that is a little negative is it is in kind of an industrial area.

"Go somewhere else"
jas0nbclark, 26 Février 2024

this is an old run down hotel. AC doesn't work. Staff told me I don't need AC, its Hot in Vegas!! Then they charged my credit card for $2500, in 6 separate charges, on top of the $550 room fee and refused to credit it back.

"My stay"
ivedog729, 19 Février 2024

Friendly check in. Knowledgeable about area. Coffee available all day. Clean workout facilities and nice pool. Handicap room was large and made using the shower very nice. Breakfast was fresh and good.

"Thee best Best Western!"
Kelly D, 08 Février 2024

Best Best Western I've stayed in! A few specific details put this above a standard hotel stay. The breakfast actually had fresh cut fruit. There was an espresso machine available at any time and it made pretty good lattes. The gym had way more equipment than a standard hotel gym. The parking was ample and free. Everything was really clean and comfortable. And the staff were so friendly and helpful at all hours!

"Overnight in Henderson"
Barbara R, 02 Février 2024

The BW Henderson was a great experience. Fresh and clean with friendly staff, the rooms are large and very well appointed. The breakfast room is exceptional and the variety of food was nice to see. All very fresh anddelicious.

zheng c, 31 Janvier 2024

Very gooooood experience!first time visit henderson traveling with my dog AKia was really Nice and professional !room is clean beds are comfortable ,they serve good breakfast as complimentary ! Highly recommend stay here! definitely will come back again!

"Awesome place."
709darrylj, 30 Janvier 2024

Really nice hotel, staff were really great. We arrived in the area really early than we expected. The manager was manning the front desk and found a room for us. Would I use this hotel again? You can bet your bottom dollar we would. Oh Ruby who manages the front desk is really helpful and personable.

"Great value for our 3 night stay"
Thatgeekdad, 21 Janvier 2024

The ladies of the front desk were wonderful. So professional but hospitable at the same time. Travel a lot for business and with my family and they were always saying good morning, hello, good evening as we were going to dinner or leaving for the morning. Very attentive and accommodating as well. I think the only criticism I have is the breakfast spread. There was hot and cold which was wonderful and a fresh water station and coffee station. But it was missing something. Can't put my finger on it but felt like maybe something else to add variety. There was waffles, bread, bagels, toaster, etc as well as eggs and meat choice. Sorry I can't come up with a solution but it felt empty even though I always left full. Oh the chorizo was excellent in the morning! There isn't much around but it is only a 10 min drive from a lot in Henderson but it felt safe.

"Must Stay At"
douglas2911, 28 Septembre 2023

Excellent room,great breakfast, and good location. Will book again. Friendly staff. I enjoyed the the fact there is a hotel that care about people and how they present themselves. Will alway book there.

"good hotel"
chuongho, 26 Septembre 2023

it is good hotel for business trip and family vacation. it is good location to go Hoover Dam and the Las Vegas Park way to enjoy the casino. the hotel is very clean and the breakfast is good . the price of the hotel is reasonable.

"Very nice place to stay."
hamlin11, 24 Septembre 2023

Good: Prices, clean rooms and dining area, quiet, great staff, good food served at the correct temperatures. Has a small gym and laundry room. Good location if you don't want the hassles of the strip. Some museums, parks and attractions close by. Bad: Nothing during my two stays. Just note: close parking lot is small and outer parking lot isn't visible from the street or hotel so don't bring the Porsche. Ask for a room on the back side away from Boulder Hwy to avoid road noises and delivery trucks. No jacuzzi.

"Well managed, very clean and well kept! Warm and friendly staff and the best housekeeping, definitely above average. "
Lena T, 20 Septembre 2023

This place is well managed with great staff/team-members. This hotel was Very clean and well kept, from the front entrance to the pool area in the back. Immaculately clean! Housekeeping was absolutely the best, definitely above average. Friendly staff, great service. Thank you Crystal for all your help during our stay!

"Fantastic experience"
kladue, 11 Septembre 2023

Highly recommend! Our 45 teenage boys (two hockey teams) were well taken care of for three nights/four days. The lovely staff was so kind and helpful from logistics to meals--it could not have been improved!

"Will not return to this location"
clshope, 05 Septembre 2023

Overall, the staff was helpful. However, the heck in and pricing seemed to vary substantially. The breakfast, as in most budge hotels, was poor with mushy oatmeal, bad fruit, cold eggs, meat, and potatoes. The pool was small and dirty and it is overlooked by the parking lot. Smallest hotel pool I have seen. Nobody goes in it. I saw several possible drug deals in the parking lot. During the day while swimming, I saw multiple cars arrive, somebody walk up from storage area behind hotel or even in hotel, chat for a minute, and then leave from car. Throughout evening to early morning saw several more instances of questionable activities while walking dog. They do allow dogs, which is nice. There is limited walking in the area, as mostly industrial. No nearby food options in walking distance. Not a great location.

"Very satisfied stay"
rhuang82, 27 Août 2023

It was a very late arrival. Front desk was very polite, check-in only took several minutes. The room was very spacious, sleep was quiet and comfortable. The breakfast was excellent, not only hot but also plenty fresh fruits. A wonderful stay with all satisfied!

"Great business trip and great hotel accommodations"
Oscar D, 18 Août 2023

Bed & pillows are so comfortable Room very well kept Excellent breakfast Great location Great staff and the snack and drinks by front desk is a little store for hotel customers Overall great stay

"Superior Customer Service"
Rachel S, 11 Août 2023

I recently stayed at Best Western Plus in Henderson NV where I accidentally left a small black bag with my house keys, garage door openers, hearing aid batteries and a phone with chargers. It was the first time I've left something at a hotel in a lifetime of travel and was grateful beyond belief how wonderful the hotel staff and management was in getting these things back to me. It really struck me how honest, helpful, and accommodating people were in what was a dreadful situation for me. It was superior customer service."

"Great hotel experience!"
Jeannine C, 31 Juillet 2023

Great customer service. The front desk responded immediately to my needs and were very friendly. When I needed a hair dryer or ice for, the response was courteous and helpful. The room was clean. I would stay here again.

"Absolutely great experience"
Ron H, 30 Juillet 2023

We travel around the world a lot and visit family in Henderson quite a bit. This particular hotel was incredible, the price, the breakfast, and the employees are what makes this place great, especially the employees who went completely out of their way helping with anything and checked up. No resort fees, not that far from the strip and great rooms why wouldn't you go here!

"Five stars! "
beelieveit, 29 Juillet 2023

Great location, attentive staff, clean room, great fitness center and a nice pool area. The breakfast was very good too. It's just minutes to Las Vegas and the strip, it's a great option if you don't want to stay in a casino.

"Free, full, hot breakfast. Good in-room amenity."
韋豪 彭, 22 Juillet 2023

Full hot breakfast option 6AM - 930AM. Always plently of variety to choose from. The kitchen staff is courteous, very attentive and will quickly replenish what had been consumed the most. Great Service! Room was also great: mini frige, microwave, coffeemaker, and even a TV that connects to Netflix and Youtube. Truly amazing experience during my stay at BW Plus Henderson.

"Nice property in a mediocre location"
209joec916, 19 Juillet 2023

A nice, modern property in a shady corner of town, making the limited parking in view of the front desk a worry. We had a nice, large room, unfortunately with an adjoining door and loud neighbors. The room could use blackout curtains, particularly on the sunrise side. The roll down shades didn't quite cut the light. Bed: A, Pillows C (typical of BWs), HVAC: A+ (central air unit), Shower: A, Towels: B (also typical BW). Breakfast: A, offerings were of better quality than typical BW offerings.

"Excellent service, very friendly, efficient and helpful."
debbypease, 18 Juillet 2023

A trip through 7 States visiting family. This was by far the best hotel and best price for the whole trip. Very clean, comfortable, friendly staff and wonderful service. Pet friendly and great amenities.

Visits4me, 17 Juillet 2023

If you want peace and quiet this is the place to stay. The staff is very friendly and accommodating if you need anything. You can sit in the room and just enjoy time or lay on the bed and watch television. There is plenty of places to visit around the area or even lounge in the pool area.

"Good for the money"
hdr4707, 13 Juillet 2023

We have used this stop when visiting friends and business in Henderson and Las Vegas. Staff are there for you. The cleaning staff are friendly and helpful. Nice Breakfast area and plenty of food choices to fill up on.

"Not A Great Stay"
DontStopExploring, 10 Juillet 2023

We recently stayed at this hotel for 2 nights. The rooms and beds were nice. Lots of hot water and soft towels. When we put items in our fridge for the night they were rock solid frozen in the morning and had to be thrown out. There are no gluten-free items except the eggs and on our last morning all the hot food was cold. We won't be staying again.

"Close to the freeway"
normajeane928, 08 Février 2023

Coming from Arizona I didn't realize how easy it was to get to the hotel in fine services very convenient for me or just over the Dam in Henderson to see my friends and the people at the hotel were very accommodating

"Family short vacation"
ossmant2023, 23 Janvier 2023

Overall great experience. Very courteous personal. The manager handle great my petition and change in my reservation. Cleaness and tightness in room and breakfast area were according of expectation. Great family- friendly to consider when staying in Vegas!

"Great hotel!"
Expedition82788, 23 Janvier 2023

I'd definitely recommend this hotel. Clean rooms, friendly and helpful staff, decent breakfast that's well stocked and maintained. We loved the quiet location. Will stay here again if ever in the area.

"Best western Henderson NV"
bryan63706, 22 Janvier 2023

This hotel is great and far less expensive than anything close to the Las Vegas strip. Rooms are clean and staff is professional it's only about 15 minutes to the Vegas strip. There are some casinos within walking distance

"Cleaning staff steal items left behind"
Victoria B, 21 Janvier 2023

I left my ski jacket in the closet and called the same day after checking out and the next day. The cleaning staff could not be reached and the jacket could not be found in lost and found. I have stayed here before and never had a problem but the honesty and quality of service has depreciated over the last four years and I strongly recommend staying anywhere but at the Best Western Henderson.

"Great Location, Friendly Staff"
WSB_2023, 16 Janvier 2023

Perfectly located for quick access to Arizona and southern Nevada, as well as natural areas around Henderson. Friendly staff, clean facilities, healthy breakfast options without sugar. Fitness facilities and swimming pool as well as free parking definite plusses.

"Can't figure out what the 'Plus' in the name infers"
stevesO2041BB, 16 Janvier 2023

It was an average hotel, nothing plus about it. Whom-ever designed these rooms must have gotten a D- 1) doors open into each other - probably can't be fixed 2) have to be an acrobat to reach the toilet paper. - remount 3) No nightstands or electrical outlets for guest sleeping on outer side of bed. - add nightstands with electric 4) TV has blah channels. - add some premium channels 5) TV does not swivel. - remount 6) I don't like mapping my internet access to name/room - I don't want to be tracked. - log in to captive portal with generic hotel password 7) 'Premium' internet is a farce, either offer internet or don't. - offer one speed 8) Wanting to charge extra for 3+ guests is understandable, but you don't offer discount for 1 traveler. - you are discouraging families from using your hotel. 9) Windows don't open, took a full day to get the cleaning stink out

WickedCakes, 10 Janvier 2023

My mom and I got together in Vegas area to celebrate my birthday. Originally going to stay at the BW in Boulder City, but I was coming in late (for EST), so we looked at Henderson. Saw this location which is outside so much but on a quiet area. Yes, the area may seem sketchy because there's not a lot around, but never had an issue. We also got our room upgraded to a suite for some reason (requested 2 bed), but the suite had a good size king bed and the suite was huge! It was about the size of the house I'm renting without all the walls (and minus a basement)… just wow! The front desk was always nice and helpful. I hope they keep this place up and not let it get run down to bad.

"Get away from the noise"
jbishop0504, 09 Janvier 2023

If you want a quiet comfortable room off the strip this is the place. Lyft was reasonable to take to and from the strip when being responsible adults and do not want to drink and drive or just want to avoid the hassle of finding parking on the strip

"BW Henderson"
FredMunn1115, 07 Janvier 2023

Great facility. Good clean place, offering great value. A great option for passing thru Vegas. We landed in Vegas and were headed south. Henderson was located perfectly for a quick exit the next morning.

"Friendly and helpful staff"
rivagewalker, 28 Décembre 2022

The front desk employees were great! Most notably Tiffany on the early morning shift. She was very pleasant and helpful! The rooms were very clean and the breakfast had a good selection of grab-n-go options.

"Budget stop"
Katherine S, 26 Décembre 2022

Pro: cheap alternative vs Vegas hotel room. Room was spotless, great to have bathroom amenities (shampoo etc). New and plentiful bath towels. Very friendly staff, from check in/out to breakfast service (and very buzy). Cons: Noisy fridge and heating unit. Unplugged the fridge and turned off the heating cooling unit (got down to 50F inside the room overnight - cold snap early December). Breakfast was pretty sad: obviously fake eggs, tiniest yogurt containers (1 flavour only), cold cereals were all sugary sweet stuff. Parking lot was really full - overflow in adjacdent paved parking. Not sure if there is any security or monitoring overnight. Hotel is located in industrial area. Backs onto some kind of small plant, low rumbling is audible. Cheap gas near by however! Tons of families and kids seem to be main guests (just pre holiday season).

"Great place for a rest"
AkebmaK, 21 Décembre 2022

Stopped here for a night during an emergency road trip and would absolutely recommend the hotel. Kathy was working the front desk when I arrived and was amazing and welcoming after a long drive. She was efficient and quickly checked me in. The hotel & rooms were very clean (aside from a couple of stains on the carpet), and breakfast was included with the stay.

"Friendly staff"
MCS28565, 14 Décembre 2022

We stayed at the Best Western for a youth hockey tournament and we're very pleased with our stay. The hotel staff was very accommodating and friendly. It was a convenient location to get to and from the rinks. And the complimentary breakfast in the morning is always a nice addition.

"Henderson hotel horror ble"
LaVerne G, 09 Décembre 2022

Dangerous place to stay. Lock your room at night because keys are given out like candy for Halloween Booked three nights for an event. Given a room above a generator. Noisy. Went outside to smoke and no one manning the front desk. Strange, angry man in the halls and elevator. Given a new room with a couple in bed. Finally have one night of sleep on the final night. Tried resolving this issue, but management doesn't respond to my emails or phone calls. CEO will be receiving a detailed email real soon.

"Wendy, AZ"
wkAZ, 02 Décembre 2022

Very clean room and bathroom. Bedding is very comfortable. Good free breakfast (hot, cold, fruit, etc). Free coffee 24 hours. Free WiFi easy login. Nice reception area with sofa and tables. I booked many BW in the past but this BW plus hotel is the most satisfied.

"Great Stay"
AndyKansasCity, 30 Novembre 2022

We wanted to stay away from the noise and bustle of the strip and this was perfect. It appears to be a new hotel. It was very clean, comfortable, and up- to-date. The desk clerk was friendly and helpful, breakfast was good, and the price was reasonable. Would definitely stay here again.

"Hurry and reserve your room, it WILL fill up fast. Because this is as good as it gets for the price."
Sadie M, 22 Novembre 2022

I've stayed at many hotels, and this is THEE best! Quiet. VERY clean, smells like citrus. Kathy at the front desk was a lifesaver. They promptly gave me extra blankets when I requested them. The rooms were clean and comfortable. Staff was great. Breakfast was great. Rooms were insulated enough to not hear the family of screaming kids once we were in our room. I almost hated to leave it!

"Quick little get away for a great price!"
Taylor H, 21 Novembre 2022

Great hotel! Staff is very friendly. The room with a king bed was perfect for our 3 day stay. Included a mini fridge and microwave. The breakfast every morning was nice as well! Great food options. The area may seem a little sketch but it's just the old part of Henderson and we didn't have any issues at all! Would definitely stay here again!

"Great stay"
ada11s, 15 Novembre 2022

We chose this hotel for location and price and chain. We were pleasantly surprised at the quality. The desk clerk was very pleasant. The hotel was clean, comfortable, rooms were spacious and there were plenty of outlets to charge our devices. Breakfast was great. Lots to choose from, well laid so I didn't have to search for things, and someone on duty to clean up and refill. I'd stay here again.

"Great stop"
Robert C, 12 Novembre 2022

We were passing through so only stayed one night. The room was clean and comfortable. Staff were excellent. Breakfast was good, glad to have the hot breakfast back. It would be nice to have a restaurant on site as services in the area are not up to BW standard.

"Great staff"
Deanne P, 08 Novembre 2022

The two staff that we dealt with were the best we have encountered in years. Kathy, who checked us in on the evening of 11/6 and the lady (I didn't catch her name) that checked us out on the early morning of 11/7 were friendly and helpful.

"Pleasantly Surprised"
clevetraveler2017, 02 Novembre 2022

I stayed here for one night because I had a flight to catch in the morning and didn't want to go anywhere near the strip. When I pulled into the parking lot I thought "Oh no, what did I get myself into." The surrounding area didn't look too promising. My GPS had me go down an alley to get there through the back area. Anyway, check in is at was about 1. The woman at the desk was so very nice. She had a room available and allowed me to check in early. The lobby is bright and clean. When I got to my room, it was perfect. I had a King room, it was large, clean, and had a desk, and a reading chair and footstool. Did I say the room was clean???? It was. The bathroom had the regular amenities and a hairdryer. The bed was comfy and I had a good night's sleep. I will say the dog across the hall did wake me up with his barking. The breakfast the next morning was plentiful. They had eggs, ham, potatoes, oatmeal, waffles, pastries, cold cereal, toast etc. If you couldn't find something to eat, it's on you. The gentleman working the breakfast was hustling to refill the coffee and food stations. The tables were clean and it was inviting. There is nothing within walking distance to this hotel, but a short drive away there are casino's, restaurants, and a shopping mall. It was an easy drive to return my rental car the next day......I didn't even need to get on the highway.

"Good location, safe, clean with great service."
cgifford11, 30 Octobre 2022

This is a great location with amazing service! it was extremely clean and nice size room's. I would definitely recommend staying here if you don't want to be in the Las Vegas area, but close enough by car.

"Stay in Best Western Plus - Henderson Las Vegas"
Ralph S, 28 Octobre 2022

Nice clean hotel away from the madness of the strip, but still close enough to go there. Breakfast is very good and the personnel is present to make sure everything is available at the breakfast. Our room had a door connection the next room, which led to some more noises from the neighbouring guests. But luckily thet went to sleep early. So I had a good nap. Will visit again.

"Perfect place to stay & prepare for a wedding"
kelseycauley, 24 Octobre 2022

We stayed here for our wedding weekend. The staff was amazing. The hotel was clean and it was the perfect place to get ready for our big day! Thank you Ann P for all of your assistance in booking our room block for our guests!!

"Good Price / OK Location"
knappbra, 22 Octobre 2022

This was a very nice hotel for the price. The location is not super close to the strip but it was about a 20 minute drive each night to and from the hotel. I will say, the location leaves something to be desired. You feel like your car will get broken into but we had no issues. It is not in the nicest of places but we never had any issues. The staff is very nice and the hotel is updated. The bed was more on the firmer side and the pillows sucked but that is about the only complaint I have.

"It was a wonderful hotel, and I felt safe being there. Thank you again"
Go57339871396, 19 Octobre 2022

The bed was so comfortable, it felt a slow you male right into the mattress. The rooms were very clean, and in wonderful condition. The staff was exceptional, especially at check-in, it happy to be only her second day and she was in training. Thank you again for a lovely stay at Best Western.

"Excellent stay"
Expedition786706, 10 Octobre 2022

Excellent stay. Stayed for 4 days and 3 nights. The hotel was clean and very quiet. The beds were comfortable. The breakfast was excellent. The dining area felt like I was in a restaurant, plenty of tables and space. The staff were polite. I even received a text on day two asking if we needed anything. Best hotel service I've EVER had.

"Clean rooms, friendly staff"
DianeS1636, 25 Septembre 2022

The rooms were cleaned and the staff was friendly and helpful. The free breakfast has a lot of choices and was kept stocked and the attendant was helpful. The location was easy to get to and local to all the places were were going.

"Very nice property and they are pet friendly."
K8805HUheatherm, 20 Août 2022

This property is very clean. They are pet friendly which is a big deal for us. There is lots of space to walk them around the hotel as well as a designated area. We were able to check in easily and the staff was very friendly.

"Nice Hotel"
kaypo99, 03 Août 2022

The hotel and lobby, as well as the room and service and breakfast is great. The location is not the best and no restaurants nearby. The pet relief area is very small and little opportunity to walk the dog.

"Ideal for Business Travel"
LaToya J, 27 Juillet 2022

Every employee that I encountered, was very friendly and welcoming! I appreciate the complimentary hot breakfast every morning (there was a variety of items, that were all tasty)! The room was comfortable and clean! Lastly, although the front desk informed me that house keeping only comes by every 3rd day, I stayed here for 4 nights and my room was cleaned every day! Daily cleaning is rare with hotels in 2022, so having this service was SO appreciated! I was in town on business, mostly in the Henderson area. This hotel is about a 15 minute drive from every place I needed to visit and is very close to grocery stores, restaurants and other shops. I definitely plan to stay again during my next visit!

"Great place to stay"
miguelchefpalma, 15 Juillet 2022

Great place to stay awesome king beds extremely clean rooms and everything else hot breakfast for free just a great place to call home for weekend the staff was extremely nice and helpful hard to find such a great staff like they have in these tough days employees where great even at 3am they where extremely professional and courteous have to say the staff really made a bad situation turn out to be not so bad just by there kindness and help

"The Best Stay Plus More"
Sauntee T, 11 Juillet 2022

Cathy welcomed me with a wonderful smile, infectious personality, and great customer service. She greeted me as i came and went while visiting as Ms. Tate. She was very professional & personable. The hotel was nice and clean. I enjoyed the newness of the hotel. It was a little nosey due to the construction. But overall it was the Best stay!

"Great place to stay in Henderson, NV"
Diana S, 10 Juillet 2022

We were surprised to find a nearly new hotel off of Boulder Hwy. Neat, clean and very friendly staff. They had everything we could ask for in a hotel! From the WiFi to the large breakfast room we were very comfortable. We only stayed one night this trip but the next time will stay longer!

"Travel stop located close to Las Vegas entertainment strip, but far enough away for privacy."
Jk T, 07 Juin 2022

Stayed 3 nights. Quiet restful sleep. Didn't appear super clean. The breakfast rating between 1 - 10, was a 4. Had a section selling sundries. The room had a coffee maker but NO creamer and sugar. The wifi kept on going off occasionally. The approximately 15 meter long pool is mostly in the shade. A jacuzzi is off to the side.

"BW cares about their customers"
CNolan, 18 Octobre 2021

When a plumbing incident (water main break) made it necessary to change last minut reservation, Ann Parsons (BW) took care of getting us (and others affected) into another hotel and got our great rates matched. Thanks to Ann and the staff at the BW, everything went smoothly. A few months ago, we had a similar issue with a sewage issue at a Red Roof. Instead of the great BW care (even calls from their coportate res to be sure we were ok), Red Roof called on a late Fri afternoon and said "sorrykiddo, your prepaid res won't be honored.... too bad for you.... " they literally left us on the street. We are long time fans of Best Western for their caring, cleanliness and overall quality, and our loygaly will continue . We used to also like most (denitely not all) RR, but will never stay with them again. Our fairth in BW and their people has been well justified. Thank youBW!!

"Wonderful place to stay"
Donna P, 09 Octobre 2021

Hotel was very clean. Staff was friendly and helpful. Rooms were large and beds were very comfortable. Many breakfast choices - eggs, sausages, hot and cold cereals, muffins, danish, waffles, fruits and more!

"Short two nighter"
Terry98765432, 07 Octobre 2021

Hotel was nice and secure, even in Henderson, NV. Internet was horribly slow. Amazing in itself, in that other reviews had the same complaint. You can opt for "Highspeed" Internet at $11/day. Guests should not have to do such in modern times

"Ok, but not the greatest location "
lindafF6586BD, 18 Septembre 2021

The room was clean and quiet, but had a horrible a view of construction site.The area where the hotel was located was somewhat industrial. Parking was adequate, but not the easiest to maneuver. Masks were required inside and we found this to be true almost every where in Nevada. There was a buffet breakfast, which had an adequate selection. The road was very busy, but we did not hear traffic noise in the room. Good for a one or two night stay if you need to be on this side of Las Vegas.

"Very clean and friendly"
Cheryl H, 10 Septembre 2021

The atmosphere here is very friendly. From the front desk to the breakfast bar. A nice selection for breakfast. Coffee was fresh and hot. Plenty of room for everyone to not be crowded at the tables. Parking was very close.

"Wedding Trip 2021"
mjhnjh2021, 09 Septembre 2021

I had one of the best experiences staying in this hotel; it was easy to get to and close to everywhere I needed to be during my 4-day stay. I have traveled a lot over the years and this hotel exceeded my expectations!

"You'll Be Satisfied"
Suzanne M, 29 Août 2021

Very efficient, friendly check-in service. Organized lobby, appealing exterior and clean, comfortable room. Conveniently located in the heart of the business district and a nice option to staying in Henderson or Las Vegas. Walking distance to restaurants, a few blocks from Starbucks and grocery store. Complimentary breakfast menu at restaurant across street for motel guests or $5 off non-motel guest selections.

"Nice hotel in Industrial area"
mainstreetservices, 07 Août 2021

Second time staying at this facility. Great location in the Henderson Area with easy access to Airport and other service locations in the area. My only complaints would be the noise on the Air Conditioning system kicking on and off and the truck yard to the rear of the hotel in the early morning.

"Best breakfast ever!"
SharonLeeinPA, 31 Juillet 2021

Enjoyed our stay! Only issues were that vending machine was sold out of drinks so had to go to local convenient store instead, and for our final night, we were only given 1 bath towel. We could have called the front desk to ask for more towels but we made it work.

"Very Clean and Comfortable"
NannyT247, 26 Juillet 2021

My husband and I thought this was one of the more comfortable Best Western's we have stayed at. Price was very good, too! We were a sort drive to any restaurant or store that we wanted to go to. Would definitely recommend this place!

"Great stay"
jessiejoycem, 05 Juillet 2021

I've stayed here many times because it's quiet, offers great choices for breakfast, the staff have always been helpful and very friendly.. the rooms are clean and comfortable. Beds sleep great and room is good size.

"Awesome hotel"
kgalaudet, 02 Juillet 2021

The entire staff is very friendly and welcoming. Rooms were nice and clean. Our stay included breakfast which was a nice bonus. Even without the free breakfast we will stay here again just because of the exceptional customer service.

"Truck driver"
michaeldolezal88, 26 Juin 2021

Was my very first time ever and the best experience wit a hotel as a truck driver. Scenery, pool, room, staff, everything was outstandingly great! And I will be back with friends knowing about this hotel and what it has to offer. It's simply the best stay I've ever had in my life

2wksayr, 07 Juin 2021

The service, food and rooms at this hotel are top notch. You will be pleasantly surprised. My room seemed new and everything worked well. The staff was extremely competent and caring. I definitely would book here again.

"Best Western"
Joyce T, 07 Juin 2021

Spacious rooms, Excellent handicapped bathroom layout, comfortable beds and pillows, ample parking. A very long hall to reach elevators. Check to make sure curtains will actually block light before nightfall. Ample room in breakfast area to social distance.

"Clean, comfortable, welcoming."
Martha V, 06 Juin 2021

The hotel is clean and comfortable. The staff were professional, courteous, and warm. The bed was comfortable, the room was immaculate. It is a pet friendly hotel, I would stay here again. All of the rooms are non-smoking you can smell marijuana throughout the hallways, which bothered my allergies.

"Nice Hotel with a Very Good Location"
M5Express, 04 Juin 2021

This is a nice hotel with very friendly and helpful employees. We stayed two nights and found our stay very enjoyable. The rooms were clean, the beds were comfortable, and the location was very convenient. We visited Hoover Dam and the trip was very easy from the hotel.

"Pleasant Surprise"
Al W, 24 Mai 2021

The hotel was recently remodeled and basically looks new in the interior. Lots of options nearby for food. Staff is exceptionally friendly and breakfast was very good even with Covid conditions. Mattresses are very comfortable as well and TV Channel selections are very good. Very nice facility.

"Friendly Clean Helpful"
Chrissy B, 21 Avril 2021

After a frustrating day of driving, I was welcomed with a smile and a happy attitude. She easily and quickly registered me and my dog for a room. After a good night's sleep, I was ready to spend another day driving. On this week long trip with a different hotel every night, this was, by far, the best hotel I stayed in.

"First trip to vegas"
916luisnavarro, 16 Avril 2021

Got offeted a job opportunity in vegas so the employer booked me a room so i could come work with them for a week. When i arrived i was told the person booking the room for me had to be present. I was told they needed to physically swipe the card the reservation was made with. Please remember that part because you will see why it is important later in my review. The person that booked the room for me was out of town that day and could not come to the hotel to complete the check-in process for me. So i had to pull out my card and pay for it myself. No big deal the employer reimbursed me for it. When i get to the room finally there are pre-existing stains on the carpet. My initial thought was that they are pet friendly so they cant throughly clean the carpet after every check out. Its not like they can steam clean and shampoo every carpet in between visits so no big deal. Well upon further inspection my wife finds clipped toe nails at the foot of the bed. At this point i had just completed a 10 hour straight drive from california and did not have the energy to deal with it.We immediately call the front desk and have them bring a vacuum so we could just clean it up ourselves we did not want the maid coming in because of covid. The part that upset me the most is that although they were made aware the room was not 100% clean when we checked in we got no type of apology the lady at the front desk replied "umm do you want us to come vacuum" To make matters worse, 2 days after i check out the my employer is asking me if i really paid for the room because he was still charged for it! After i was told they needed him to be there at check in to swipe the card to be able to charge it! How do they still charge his card when it was never swiped! They delayed my entire check in process after a 10 hour drive for what! I honestly will probably never visit this hotel ever again and will think twice before looking at anything with the name Best Western considering the fact i was supposed to be staying at a best Western "plus"

"Very clean and wonderful staff."
Fearless45800279826, 29 Mars 2021

Check in was very fast. Front desk clerks were super friendly. The room was extremely clean. We travel a lot with sports and this one of the cleanest hotel we have stayed at. The bed was comfy. Breakfast was good. They tried to move the line as fast as they could for the restrictions they had. Definitely would stay again.

"Safe & Very Comfortable Stop-over"
BarbaraMY1, 22 Mars 2021

We were more than pleased with this hotel. We were a bit concerned about starting to travel again during Covid times but we were reassured immediately upon arrival. The lobby was spotless & the reception area was protected by a large plexi screen. Check-in was simple, quick, and helpful with explanations and recommendations. All the staff were masked, professional, and friendly. There were plenty of alcohol sanitizing stations throughout the hotel and around the elevators. Our room was immaculate and all unnecessary decorations had been removed to simplify cleaning and reducing possible cross-infections. The bed and pillows were extremely comfortable ....we had a great stay and highly recommend this hotel.

"Henderson Best Wester Plus is super Plus!"
rbigwheel2021, 15 Mars 2021

Excellent customer service, very clean, great room. We were in town for a Ice Hockey Tournament. The hotel is very close to the Lifeguard Arena. We stayed in the King suite and it was very comfortable and so clean! We will stay here again.

"Great Staff"
beachbuzz2021, 01 Mars 2021

The Staff, and hotel exceeded my expectations. The only thing I would ask if that they please get Wifi better connected. I would have stayed longer but could not connect phone nor laptop. Had family staying at same time different floors same thing with them as well. I may have overlooked whether wifi was free or not. Either way great place would stay again.

"I will be there again."
sunderlandthomas48, 25 Février 2021

Clean rooms, great personnel at the reception and the breakfast bar. When I come into town again I will be checking for room availability. Worth a try, I believe you will be happy that you stayed at this Hotel.

"Great Place to Stay!"
Sightsee18974715263, 25 Février 2021

We love staying at the Best Western Plus in Henderson on the Boulder Highway! We are not gamblers and it is so much nicer and less expensive than Casino Hotels that are noisy, smoky and crowded. Our room had a Microwaves, Fridge and Coffee Maker which is very important to us as well as the great breakfasts they provide (even during a pandemic).

"Clean and friendly staff"
dianemarieschultz, 25 Février 2021

If you are needing a place to stay in Henderson but worried about Covid-19 I highly recommend the Best Western Plus in Henderson. The staff are friendly and efficient and the breakfast in the morning is tasty and varied.

"Good Hotel, Surrounding area not so much."
robbobs1987, 25 Février 2021

Hotel lobby and rooms were clean and smelled fresh. Following Covid-19 procedures. Area was less than desirable. Older part of Henderson that was mainly industrial and it's right next to car wash that's open 24 hours. Wouldn't feel safe walking around during the day or after dark . Hotel is a great price though. We did have to call the front desk to come up to our room at 3 a.m. since the HVAC system started beeping and had to be shut off manually behind a locked door. Didn't wake up our two kids but disrupted our sleep for sure. Was told if it started again to just go and shut it off. Thankfully it didn't. Overall I would stay at this hotel again if it was located in a different location.

"Great Hotel in a suburb of Vegas!"
Heather T, 08 Février 2021

It was clean and friendly and overall a great place to stay in Vegas but not IN Vegas! The hotel staff is wonderful and everything was very clean! Felt safe staying here in the middle of a pandemic. And they even made breakfast work despite the challenges. Would stay here again!

"Very beautiful place"
kool2mom, 21 Janvier 2021

The lobby is very inviting and our room very spacious. We didn't have to crawl around the bed as it was a big room. Very surprised by breakfast being served. We were at the end of our vacation and it felt good to just relax and not go anywhere for awhile.

"Great hotel!"
Larryscollectibles, 19 Janvier 2021

Great hotel with great service, everyone was so pleasant, very clean with no issues, will stay here ever time we come into town. Due to covid breakfast was limited but still had everything offered so no big deal.

"nice place"
lauriedavis82, 17 Janvier 2021

Arrived and was greeted promptly. Check in was quick. Room was clean and did not reek of smoke. View was of storage business but I keep curtains closed. No nearby restaurants but Albertsons is near by. Fridge worked well.

"Christmas time with family"
Samlee459, 25 Décembre 2020

Drove from Elko Nevada to Henderson Nevada and stayed at the hotel... Then my son and I picked up granddaughter and her mom and all drove to Hemet California to see the whole family for Christmas for a week .. Then drove back to Henderson stayed the night at the hotel.The next day dropped off granddaughter and her mom and drove back home to Elko Nevada

"Excellent stay"
pcwright95, 15 Novembre 2020

We were passing through Henderson on our way to the Grand Canyon. We were greeted with a very warm welcome when we checked in. The hotel was very clean and taking necessary pandemic procedures. We were very glad they are still serving hot breakfast in a controlled way.

"Quiet and Relaxing"
Katy1021, 12 Novembre 2020

Very comfortable bed. We were able to use our Netflix account on the inroom tv, which was a bonus. The free hot breakfast was very good and a pleasant surprise. My only complaint with the room is that the entry door, bathroom door and closet door all banged into each other, so I think the closet door should be removed. I was happy to find a guest laundry available to wash some clothes.

"A pleasant surprise"
Blabbott, 10 Novembre 2020

The location made we wonder if I had made a mistake when I pulled up (the hotel is between a self service car wash and a storage facility), but I was pleasantly surprised. The room was clean and comfortable and the service was efficient and friendly. The car wash was also handy as I needed to clean my rental car before taking it back (there is also a gas station next to the car wash that was convenient for filling up the rental car).

"Wonderful Location"
RVAdventure-USA, 05 Novembre 2020

Such a warm friendly place; staff very gracious; rooms super clean. Housekeeping said 'hi' as you walked by. Beds very very comfy. Breakfast was better than at other hotel chains. Loved our visit and will be back.

"Great stay!"
susiebull0ck, 29 Octobre 2020

No major issues. Breakfast staff was over the top pleasant, efficient, and welcoming. Hotel very conveniently located on Highway with good, safe parking. Very clean lobby area and rooms. Pleasant stay.

"Don't let there area worry you"
John K, 12 Octobre 2020

Before booking this hotel I reviewed several reviews. Some were not flattering based on the location. But, this hotel is like a shining star in the area. The well lighted parking lot, the clean lobby, and friendly staff were just more good points. The room is very well appointed, clean, and well maintained. A real breakfast was just the thing to start our days. Close enough to some of the major attractions but away enough so that the nights are quiet.

"Last minute trip"
Tracey0317, 11 Octobre 2020

First impression of the hotel was decent. The employee at that worked tonight was really friendly. The parking lot was full so that was downside especially since I had small kids and needed to walk further with them. When we got to our room it was a nice size and clean. Unfortunately the beds are extremely uncomfortable! I can feel the springs. That alone will cause me to never stay again. When one pays for a room after driving all day I expect a comfortable bed at least.

"Zion trip"
azmommyof4, 01 Octobre 2020

We didn't want to stay on the strip so we decided on this hotel , the beds are extremely hard , it's in a older industrial area the car wash in the parking lot was noisy off and on . The breakfast was the best part of the hotel and the staff in there were very helpful and attentive. Over all it was clean . And parking was included.

"Great option in Henderson"
MrsD11432, 27 Août 2020

Not the first time here and it never disappoints. (We usually stay here on weekends when strip hotels triple their rates) Even during covid all services were open, even full hot breakfast which was served but still all you can eat. Pool was open and small fitness room. Quiet hotel, plenty of parking and refrigerator and microwave in room. Nothing much is walking distance but by car plenty to see/eat/shop at in 5 min away. Only about 10-15 min drive to strip.

"Great staff, mask rules not enforced however"
Dreamer60293727759, 16 Août 2020

+Staff was awesome. +Beds comfy +Good sound proofing +Good hot water +Breakfast: waffles, pastries, cereal, coffee, juice, oranges, yogurt +Located about a 10 min drive from the strip +30 mins from Red Rocks. There are multiple signs requiring use of masks but several guests did not have them on, and hotel staff did not enforce the rule. About 30% of infections are caused by people who have COVID but don't know it (either asymptomatic or the virus is incubating before exhibiting symptoms). Everyone needs to wear a mask to prevent their own aerosolized droplets from spreading elsewhere. Me wearing a mask only catches so many of those droplets and protects me so much - it's about wearing a mask to protect other people from you, if you don't know you have COVID.

"Best Place Ever"
Scenic41208932312, 13 Juillet 2020

I love staying at the Best Western plus on Boulder Highway in Henderson, the staff is friendly, rooms are always clean, the pool is great. close and convenient to everything. Best breakfast and friendly with my spoiled dog that travels with us

"Great Stay"
mrst2wns, 06 Juillet 2020

Went to Vegas for fireworks. It was a last minute decision. The Best Western Plus was reasonably priced. The room was clean and spacious. The staff, especially Edward was amazing. The breakfast hit the spot as well. We had a great stay and this will be our spot whenever we go back to Vegas!

"Friendly and Professional Staff, very clean Hotel"
U128OLdenised, 01 Juillet 2020

The cleaning steps taken were obvious at this hotel. The lobby, hallways, and rooms smelled of disinfectant which was reassuring. Guests are required to wear masks and hand sanitizer was available almost everywhere. The staff was very helpful and friendly.

"Helpful & friendly staff made our stay a pleasure."
skaphataria, 28 Juin 2020

All of the staff was super friendly and helpful, but the best thing about our stay was the breakfast host. She took extra steps to make our daughter smile, and introduced her to whipped cream on waffles! The room was well appointed and clean. The beds were very comfortable, and the HDMI hookup was a nice bonus, allowing us to hook up our PS4 and Switch. We initially chose this hotel due to its close proximity to our home. When our air conditioning went out at our apartment, we needed someplace close by at the last minute. There were several fast food restaurants and convenience stores nearby, and it was easy to order in from DoorDash. We were SO happy the pool was open! The only complaint we had was that there was a puddle of something that had spilled on one of the vinyl benches in the hallway, and it wasn't cleaned up for 2 days.

"Bad customer service"
kandywandy, 01 Avril 2020

Took nearly two hours to check in and two different reservations. Booked a king spa suite receptionist didnt go over my reservations wrong room went back down said that's the room I reserved showed email said couldnt do anything lied and said none available looked online and called 800 number after 2 hours and arguing finally got correct room

"Lovely personnel"
MBB66066, 28 Mars 2020

Nice room, what I really appreciated about this hotel was that there was no noisy heating/AC unit below the window like in so many hotels. Makes for a much better nights sleep. Parking lot is awkward, full of U-hauls and trucks, making it hard for an older person to park near the door. The morning breakfast was good as well. We would return.

"Decent room but too crowded breakfast hall"
Lingang, 22 Mars 2020

Large building, large breakfast hall, and large rooms. Staff is nice but too many guests crowded in the breakfast hall seems not very safe under current virus situation. It should be of if not under current virus situation

"Great overnight spot"
Lee M, 21 Mars 2020

Nice updated decor, generous size rooms. Only downside is restaurant closed re covid so bagged breakfast. Not great, had cold egg sandwich. Couldn't find any coffee. Large screen tv. Restaurants mostly farther than a mile away but free delivery.

"highly ecommend!"
37jillw, 05 Mars 2020

Very nice large room. As B/W members we were given both points and snacks. It is nice to be appreciated. Bed was comfortable. Breakfast was great with a larger selection then other B/W we have stayed at. I especially liked the fresh cut up fruit. 24 hour coffee in lobby and afternoon cookies were als features we liked

"Great Hotel"
wixmar, 04 Mars 2020

Super friendly staff, very clean hotel, comfy beds, Breakfast is good, lots of choices. This is our go to Hotel when we visit Family in Henderson, we have stayed there 6 different times in the past year

"Good quality"
siren711, 27 Février 2020

Breakfast had a nice variety of items and area was very clean. Staff was very friendly and helpful. Especially Rosa and Crystal. Room decor was new and very clean. The pool was dirty and freezing cold and could not use.

"Great New Hotel"
dgbodega, 26 Février 2020

Best stay I've had in Las Vegas off the Strip. Highly recommend for high quality and very reasonable price. Room was comfortable and A/C Heat worked well. Very good breakfast in quality and variety.. I will stay there again.

"Great place to stay"
bluecollargirl15, 23 Février 2020

This location was very clean and close to shopping and restaurants. On a busier street, but didn't notice any street noise at night. Very friendly staff. Beds were very comfortable, and the room was spacious.

"Best Place Ever"
Scenic41208932312, 10 Février 2020

i love staying at the Best Western in Henderson, Staff is super friendly, rooms are always clean, i can take my dog, its quiet and the breakfast is the best. When its warm out my kids enjoy the pool and we love using the fitness room

"Convenient to shopping and restaurants"
HankCalifornia, 01 Février 2020

The hotel is close to the freeway and several restaurants. My wife and I stayed one night while house hunting in Henderson. Nice comfortable hotel. Good shower. Thin walls though. Free breakfast. No bottled water in room. Wifi extremely weak. When we first checked in we noticed ruffled pillows and blanket in bed, and some hairs. Someone else obviously laid on the bed. We called the front desk. The lady came up with a key for another room. No apology, acted as though we were making it up.

"Always solid"
Karen M J, 29 Janvier 2020

We have stayed at this property many times over the past 10 years. They work hard to keep it up-to-date. The location is good for us as we like to bird the area. My only complaint are the pillows, but that is a general complaint across all BWPlus properties. The breakfast is typically better than average. They serve bacon several times a week which is a winner!

"One of the Best Best Westerns"
carol m, 21 Janvier 2020

This was a great Best Western. The hotel was very clean and so was our room. The breakfast was fantastic. There was always coffee, tea or water available. The fitness room was well equipped and clean.The beds were very comfortable and all the staff was very friendly and courteous. Location was perfect for our purpose (soccer tournament).

"Clean and convenient"
chrismc621, 20 Janvier 2020

We were in Vegas for a baseball tournament. We were traveling with our dog. The room we received when we first got there had a really bad smell, but the guy at the front desk was very understanding and got us a new room right away. The second room was very clean and comfortable. The breakfast was very good. Lots of choices of all types of breakfast food.

"One bad apple"
Adrian B, 15 Janvier 2020

We have stayed at this property a number of times, even before it was a BW. Our stay was fine, breakfast ladies were great as always and it was a pleasure to see staff cleaning and taking care of the building. The receptionist at chekout was a disgrace, she told me i was lucky to avoid late checkout fees and her attitude stunk, we checked out at 11:35. I'd been ill all week so everything took a little longer than normal. As a diamond for life you don't get much with BW, all we got this time was hostility. When she realised there was nothing to pay she told me "i could go". This is the first time i've experienced this and it'll be the last, we won't return, there are many other choices for my hard earned cash.

"Pet friendly, clean and away from the Strip"
scottishlad108, 14 Janvier 2020

Not everyone wants to stop in the Las Vegas area to play on the Strip. If you are like I was, needing a reasonably priced room when traveling through the area I'd say give this hotel a try. Especially if you are traveling with your 4 legged companion and don't want to get stuck with excessive pet fees. Spacious room, clean, quiet, food nearby and even a small casino within walking distance should the urge to bet a hand or two hit. Easy access to and from the freeway but not so close to be annoyed by the traffic. Friendly accommodating staff along with the standard hotel breakfast at no charge - Travlin Matt

2020CES, 11 Janvier 2020

Stayed for four nights during a trade show in Las Vegas. The place is nicely appointed, clean and well cared for. The staff, to a person, could not be nicer. The breakfast room is spacious with plenty of tables and booths. Food offerings at breakfast are plentiful and good. The week I was there they also provided a light dinner on two nights out of the four free of charge.

"Inexpensive upgraded mid level hotel"
barryfitzgerald2020, 11 Janvier 2020

I stay here every year for CES and the place was completely renovated over the past year and very nicely shows it. Rooms have granite bathrooms, better services and very comfy beds. The help was very very welcoming.

"Great Family Trip"
mayco520, 01 Janvier 2020

We liked the rooms, The room enough space for my family and excellent beds, Delicious Breakfast and great attention by hostess making you feel at home, Very good attention by personal at the front desk and breakfast area, excellent gym, free parking area, Hotel well located,

"Vegas trip"
silviaarias123018, 31 Décembre 2019

This trip was planned a couple of months ahead. We were greeted by the staff in a friendly demeanor. We will be back because the rooms are clean, the value is great and overall we are treated with respect and great customer service.

"Family Christmas"
nicolamF7755IQ, 30 Décembre 2019

when we first arrive the receptionist girl was friendly and Kind very accomodating on our arrival as we got there 10:00 am. she found us a room which was on the ground floor as we have service dogs. Our room was comfortable clean and very sound proof which is quite nice.

"Nice, clean and spacious "
CynG_CO, 29 Décembre 2019

Our family of 4 didn't want the expense of staying on the strip, smelling smoke in the lobby or in a hotel with a resort fee so we opted to stay in Henderson. This location is great and the hotel is clean and new. About a 15 minute drive from the Bellagio and 12 minutes to the airport. Microwave and small fridge in room. An extra chair with an ottoman and desk chair. Two comfy queen beds and a nice TV. Lots of counter space in the bathroom. Easy check in. Free breakfast and free parking. Yay. Thank you!

"Best Western really PLUS"
Alexander v, 22 Décembre 2019

Excellent new hotel for staying in Las Vegas; nice rooms; real value for money WITHOUT any resort fee. It is on the outskirts of Las Vegas, so a car is a must. Free parking. Reaonable goio breakfast included in the price. We coming back when we are in Las Vegas

"A nice change from the Casinos"
Steven S, 17 Décembre 2019

There are a few things that set this Hotel apart from a Casino Hotel. No Gambling, a free breakfast and most important of all no resort fees. An honest price and a good value the hotel is quiet and clean.

"great value"
Anthony C, 14 Décembre 2019

You can not beat the value of this hotel! From the minute you walk in, the staff will greet you with a warm and welcome hello and a fast check in! They have a great continental breakfast! They leave out cookies everyday and keep the coffee running! The rooms are clean and if you have any issues which I had a small TV problem five minutes later two staff members were at my room and fixed it! That's top notch!

"December 2019 stay"
mwickham2019, 11 Décembre 2019

Biggest complaint was poor water pressure in the shower! It couldn't get the other end of the tub wet! The cleanliness was just ok, nothing special. Bed was good, room was somewhat expensive, $100+ for its location. Breakfast buffet was good. Good food and good choices.

"Good stop during Thanksgiving week"
Joyce V, 28 Novembre 2019

We checked in on Wed of Thanksgiving week and we had a very comfortable room on the 3rd floor. The bathroom was as clean as we have ever encountered and the staff at check in was super! Our TV wasn't working, but maintenance came up immediately to fix it. This hotel is new and a few things in the room would make it more enjoyable: A luggage rack, an easy chair in the room, and a room safe. The TV channel selections/remote control are awful to use. We would stay here again, and Maria in housekeeping was very nice and helpful.

"Great Hotel"
Acowsar, 26 Novembre 2019

Really nice hotel and the staff was awesome breakfast was great especially the coffee. Room was nice and comfortable. Had no issues at all during my stay here. Was conveniently located near a shopping and casinos.

"Fantastic Place for Groups"
687GaryW, 25 Novembre 2019

Our soccer club just completed a three-night stay where we had six full teams plus a staff of 20 people. Everything from the organization at check-in to the end of our stay was outstanding. The breakfast crew with our hostess Dawn was amazing. We had at least one team at the 6:00 am opening each morning and we were greeted with a smiling face and energetic staff each day. We were able to use the breakfast room as our personal team banquet room for other meals and the hotel had a staff member there at all times to assist us with our many catered meals. I would highly recommend this property for anything from an individual to a large group stay.

"Excellent BW, easy access to all freeway in south Henderson."
124dennisa, 25 Novembre 2019

Absolute the best in service, pool, fitness and sleep quality. Just off of the major freeways and close in to many casinos. Newer BW with great and helpful personnel. Rate this highest of high and great value for hotel offering.

"Excellent Hotel, Staff, and Breakfast"
RLSamples, 21 Novembre 2019

We stayed in the Henderson, NV Best Western Plus for almost a full week during our vacation. This facility is like new in every way. Our room was exceptionally clean and large, with a very comfortable king-sized bed. The staff was professional, pleasant, and helpful in answering all of our questions about the area, restaurants, etc. The breakfast foods and service were spectacular. We travel constantly, over 200 days this year, and the breakfast at this hotel surpasses most by leaps and bounds. Because of our experience with this Best Western, we are booking more Best Western hotels for our future travels.

"Swim meet"
jenhearn, 12 Novembre 2019

Hotel was nicely located about 10 min from the aquatics complex we were attending for our daughters swim meet. I questioned my choice as we encountered police activity on the streets on our driving to the hotel. However, hotel service was excellent and rooms room clean which made up for the neighborhood.

"Highly recommend"
Humaira A, 08 Novembre 2019

Great value. Clean, spacious rooms. Staff was friendly and professional. Breakfast was above average and well-run. Room was also quiet- no noise from roads or other guests even though hotel was full. All this at a rate much lower than similar hotels in the area

"Unfriendly check-in, room did not match reservation, somewhat seedy area of town"
Slo-Lju, 05 Novembre 2019

The check-in process was very unfriendly. The front desk clerk was not welcoming and barely spoke, he behaved as if he was doing me a personal favor to let me stay at this hotel. He never acknowledged my status with the chain, offered any welcome gifts (I saw other guests receiving packages of water), maybe even an upgrade. In the last few years the BW chain has been giving a lot of emphasis on the benefits and treatment you were suppose to receive once you reach Diamond Select level, but it seems this does not reflect in practice when staying at the hotels. My reservation was for a "handicap accessible" 2 queen room. I was traveling with a family member who had recently undergone a leg surgery and was still on clutches, so I figuered the handicapped room would be wider and give them some extra space. Well, the assigned room was not what I had reserved. It was a regular 2-queen. Luckily, it was spacious and wide enough, so I didn't have to return to the front desk to interact with the unfriendly employee another time. The hotel and the room were very nice, everything appeared very new/recently renovated, the decor was also lovely and stylish. In Vegas area cleanliness can be a problem, since hotels are large and there are many late check-outs, so the housekeeping is always rushed. However, this was not the case here, everything was very clean. I was somewhat disappointed with the pool, it is small, without any appealing landscaping, adjacent to the large parking lot south of the building. Usually pools in Vegas (where swimming seasonal is literally year-round), even in chain hotels, are larger and nicer. Returning to the hotel at around 11pm there were no more parking spaces left around it, so I had to utilize the southern parking lot. I found it somewhat unsafe as there were homeless people in the bushes bordering the gas station, who immediately started asking for money. Not a pleasant experience. Breakfast in the morning was nice, the breakfast room resembled a diner, with private booths. The breakfast receptionist was lovely, sweet and she (the breakfast receptionist!!!) even acknowledged my chain status and thanked me for my loyalty. They had a policy of dine-in only, which was, in my opinion, not very user-friendly. I do understand they wouldn't allow guests to take breakfast to their rooms, since then things get spilled and it's a mess. But to not allow a guest in a hurry to grab a few food items and be on the go is wrong. Usually hotels even provide bags for "grab and go" needs. A few days after my stay I received a questionnaire from BW. After filling it out the GM responded. To his credit, he apologized and promised they would look into the inappropriate attitude of the check-in clerk. I hope those were not just "PR words".

"Short weekend vacation"
joseph p, 04 Novembre 2019

This was our first stay at Best Western Henderson. Hotel was upgraded and some areas were still in progress. It did not effect anything. They have really done a great job on the upgrades. The room was very roomy and very nice. The breakfast crew may have been the best I have seen. The kept on top of everything and always offered to help and had a smile doing it. Great Job Ladies!!

GLADYS A, 04 Novembre 2019

Great Experience staying here. Price was totally worth our stay. Beds were comfortable, rooms were very clean. Hotel was actually nice & quiet. Staff was very Nice and Attentive. Many Breakfast items to choose from.

"Great stay"
alphatdelta, 02 Novembre 2019

I was on business and needed quick access to North Las Vega, Arizona, Jean and Primm. This was perfect as I wanted to be off the strip. Got a room with a king bed and the best nights sleep, while traveling, because of how quite the room was. I was very bright outside at night but the blackout curtains worked perfect. Would stay again. Keep up the great work.

"Almost 5 Star"
Donna B, 30 Octobre 2019

The hotel itself is definitely a 5 star. Our only objection is the area in which it is located. Didn't feel comfortable walking after dark and there are not places close by to eat except for an older casino.

"Happy in Henderson"
rkdstock, 27 Octobre 2019

My wife and I enjoyed our three-night stay at the Best Western Plus Henderson. The staff was friendly and helpful, especially the breakfast hostess. Room was clean and beds comfortable. I thought that the room needed a reading chair in addition to the desk chair, which was the only one in the room. We brought our little dog, who was treated like the princess she is. I just wish there was a park nearby for a better dog-walking experience.

"Best Western Plus Henderson"
GLRCalgary, 25 Octobre 2019

We always book Best Western when possible as these hotels are consistent with their standards (excellent)....never any unexpected “surprises”. In the years we have stayed at Best Western Hotels we never been disappointed.

"Just average and overpriced. "
110diverdan, 18 Octobre 2019

Stayed 3 nights here in bed hard enough to feel like sleeping on a slab. Back aches each morning and no hot tub to help with that. The “pool” was barely larger than a swim spa, not heated and dirty. Big disappointment considering the lack of other amenities. Hotel was clean if sparse in amenities. It is in an industrial type area with local restaurants we found within 10+ miles. I had to have friendly staff reset TV twice so remote would work. When TV came on it was full blast and with no ability to select one of the few channels available. Breakfast was the usual fare with low quality pastries, cold cereal, diced potatoes, scrambled eggs, meat of the day, fruit and juices. No bar, contrary to ad. But a small collection of snacks and drinks available. Staff was unfamiliar with prices. Staff was friendly but seemed to be marginally familiar with facilities but friendly. Way over-rated and over priced. Would not stay here again.

"Great stay for the price"
Donna C, 15 Octobre 2019

this was one of the nicest Best Western hotels i have stayed at. given the price for a room it was an excellent deal. the staff was GREAT!!! the room clean and comfortable. convenient parking. overall perfect.

Layna56, 14 Octobre 2019

Very comfy stay. Short easy drive to stadium. Would be a five but microwave didn't work and was never fixed. Breakfast was very good and express checkout was better. Rooms were clean and fitness room was nice

"Hospitality & comfort clean"
Tracie D, 07 Octobre 2019

Very clean, great location not far from downtown away from busy roads & quiet location. Hotel extreme clean, updated, professional kind workers, breakfast is simple but fresh & will definitely come again !!

Storyteller322151, 03 Octobre 2019

This hotel was clean, tidy and had wonderful people working there. The night clerks on all three nights went out of there way to be helpful. The rooms were very quiet. If you are going there for the Vegas experience, it is not there, as there is no sign of Vegas in this hotel, which suited me fine. The Vegas experience was not the reason for my trip.

"Great Value"
Jeffrey T, 02 Octobre 2019

First stay at this property was in 2017 when we visited the area on vacation. Then we were so impressed that we decided to stay again this year while attending the Barret Jackson event. The staff is genuinely friendly and efficient, attentive to the needs and concerns of their guests. The property has been redesigned and refreshed since our first visit and makes a good appearance. The room was expectedly clean, as were the stairwells and hallways and all amenities worked as designed. WIFI was very good. The bed was comfy, room-darkening blinds worked great and bath towels large. Plenty of HOT water. Very good coffee available 24/7. Plenty of parking. So very quiet that we didn't even realize there were other guests on our floor. Far enough from the Strip that the commotion of that area is not an issue, but close enough so as to be readily accessible for those so desiring. Convenient location has bus stop right in front so traffic- hassle-free jaunt to "down town" is available at a modest fare and without the concern for finding a parking spot. Walmart is nearby as are food stores, shopping and eateries. All in all, this is a nice property, well managed, conveniently located and offering great value. The best review a hotel can receive is return business and this one has earned ours.

"Hendeson Visit"
kennethlD6313GD, 01 Octobre 2019

Friendly staff and great accommodations. Staff went above and beyond to ensure our room was ready prior to normal check-in time. The grounds were clean and the renovation of the hotel is fresh and inviting. Look forward to our next visit.

"Good location if you're going to the east side of Henderson, Lake Mead, or Boulder City."
J933FLterryl, 28 Septembre 2019

This is a newer facility that's clean and well maintained. Staff are mostly friendly, if not exactly helpful (though that might change a bit based on my email exchange with the manager after my review on the hotel's website). ROOM: Room 305 is a "shower only" king bed room. A bit bigger than standard size. Very clean. Newer furniture in good condition, though top drawer of the 'dresser" was too shallow for clothes. One sitting chair & 1 desk chair. Closet has hotel hangers which are permanently attached to the rod. It's on the top floor near the front of the building, faces Corn St. and can see Boulder Highway. WINDOWS: Don't open! ROOM NOISE: There IS some highway noise in Rm 305, especially late at night when there's less competing noise to drown it out. You can also hear airplanes approaching McCarran Airport. They arrive 24/7, about 2 minutes apart. Maybe you wouldn't hear them if you weren't on the top floor, but in 305 you definitely hear the rumble of engines every time. It's not loud, but it's there! There's also a connecting door with a LARGE GAP at the bottom. One night we had to stuff the shower mat & a towel under the door to block loud noise transmission from the next room. BATHROOM: Good amount of counter space. Shower had a low lip (about 3 inches) and shower curtain on curved rod. Nice easy access, but curtain had a tendency to leak a bit onto floor. Hot water arrived quickly. Shower head water pressure was strong enough to get you clean while being gentle on sensitive skin. (Really nice!) AIR CONDITIONING: Central air conditioning is quiet, works very well (MUCH better than any window a/c I've ever encountered at a hotel), and the control is intuitive and easy to use. TV: 32" flat screen TV mounted on wall above dresser/desk, directly opposite the bed. NOT great to watch TV. Had to move chairs around the bed and angle the TV to watch. The computer chair is NOT comfortable for watching more than a few minutes of TV. REFRIGERATOR & MICROWAVE: There's a small fridge with a freezer section just large enough to hold 3-4 small blue ice freezer packs. It kept a few water bottles cold and froze the blue ice O.K. The microwave worked too. INTERNET: WiFi worked. It wasn't fast enough to stream video, but worked well for email and simple web browsing. It was the easiest hotel login I've experienced to date. RECYCLING: None anywhere in the hotel. HOUYSEKEEPING: They have a VERY strange housekeeping policy. You either get everything or nothing. You have the daily option of no housekeeping at all in exchange for 500 Best Western points. Or you get all of your sheets and towels changed and trash emptied each day. No options for partial service (like trash emptied, replacement towels for ones left on the floor, and bed made but sheets not changed when you leave a small card on the bed.) I didn't appreciate their "all or nothing" approach to room service. PARKING: Is free, mostly close to the entrance, and visible from many of the rooms. Unfortunately the entrance is quite far from the elevators. There IS a door adjacent to both the parking lot and the elevators, but that door is available to hotel staff only! You can access the parking lot from both directions of travel on Boulder Highway. CHECK-IN (& OUT): Was easy, and they acknowledged my member status. Unfortunately the gift bag had 1 water, 1 soda, and 2 cookies. When I returned the soda and asked for a second water, the clerk moved on to the next guest. They had several luggage carts which could be taken into the parking lot to load/unload luggage. ELEVATORS: There are 2 elevators at the back of the hotel. You never had to wait long, but you had to walk from your car to the front of the hotel to enter, to the back of the hotel where the elevators are located, and then down a long hall to your room. It's a LONG walk if you have mobility issues. LOCATION: Great if you're visiting the EAST side of Henderson, the industrial zones, Lake Mead, or Boulder City. Otherwise, it's a looong drive to the nearest shopping center, the strip is 30-45 minutes away, and the South or West side of Las Vegas or Henderson is 45-60 minutes depending on traffic. PROXIMITY TO GAS & FOOD: There's a reasonably priced gas station at the far end of the parking lot. There are two smaller casinos with restaurants within 2-3 blocks, but blocks on this part of Boulder Highway can be 1/4 mile long. (Still, their pricing is 'old Vegas' style, advertising steak and shrimp for $7.77 and a cheeseburger and fries for $2.98.) Fast food or grocery stores are a couple of miles away. Regular restaurants or shopping are on the other side of the 515 fwy, 15-20 minutes by car. BREAKFAST: DINE IN ONLY, though that's NOT mentioned on their website! Per the manager, they'll try to ensure that guests know they can get a "to go" plate, too. But this is what happened to us during our recent stay. While included in your room rate and served from 6am - 9am, this hotel has a DINE-IN ONLY policy. Two mornings we skipped breakfast to get an early start on our outdoor activities, walking right by the breakfast room and the guard/attendant. She called out "have a great day" and waived as we walked by. The hotel wasn't too busy, and we have a distinctive look - - I'm sure she realized that we hadn't eaten, yet she never offered to help us partake on our way out. On the third morning we stopped to eat before leaving Henderson. As mentioned above, the breakfast was terrific, with biscuits, french toast, sausage, bacon, potato bites, cereal, oatmeal, pastries, muffins, etc. When I checked out, I told the clerk that I wouldn't be back based on their dine-in only policy, which wasn't mentioned on their website or reservation confirmation. At that point I was told that, had I asked, they'd have been willing to make a 'to go' plate for me! I don't want anyone to choose what I have for breakfast, thanks very much. When I left this comment on the hotel's review website, the manager contact me via email to clarify that the clerks comment meant that I could have made a plate of food myself and they'd have ensured that I covered it with another plate so nothing would spill. But no one at the hotel ever said anything to us about this, even as we walked by the dining room each morning! I stay at many hotels that include breakfast each morning and I know to take my own tray and enough paper plates to hold & cover my food on the way to the car. In our email exchange the manager was very nice, and said he'd instruct the breakfast staff to pro-actively offer a 'to go' option to guests leaving without breakfast. I appreciate the manager's flexibility, and willingness to tweak their policy so others can participate in breakfast. Bottom line: I don't know if I'll try this establishment again. I appreciate the manager's attitude about my suggestion. But the elevators are still inconveniently located from the parking lot, the windows don't open, there are several sources of noise within the rooms, they have an "all or nothing" approach to housekeeping, and it takes a looong time to get anywhere else in town.

"Good location for excursions outside of Las Vegas"
Richard S, 26 Septembre 2019

Hotel provided good access to highways leading away from Las Vegas. Rooms were large and clean. Breakfast was ample and provided a wide variety of items. Staff, notably, Dawn, Marcy and Renee, were always pleasant and helpful. We enjoyed the pool on our return to the hotel each day.

"Frequent Guest"
Jim F, 24 Septembre 2019

I always stay at this Property when going to Las Vegas. Away from the traffic and hustle bustle of the strip, but close enough that it's convienient. Nice clean Hotel, always satisfied. They always recognize me as an Elite member.

"Left Wing Ownership/Management"
809douglasl, 14 Septembre 2019

This is a left wing bastion hotel. There was no Fox News option to watch on the room TVs. MSNBC was playing on a huge TV screen in the breakfast area. Stay here only if you like the world according to Karl Marx. I hope you read George Orwell's 1984 before you stay in this hotel.

"Our first Best Western Plus experience"
Traveler23899987948, 10 Septembre 2019

This was our first time staying at a Best Western Plus. First of all all of the staff from the front desk, the housekeeping, anyone that we encountered was very professional, polite, and courteous. The handicap rooms for a very very good size I was able to maneuver with my wheelchair in the bathroom, between the beds, throughout the whole room, even at the desk that was in the room. The rooms are very clean and had a nice Decor also a good size flat screen TV. I also love the fact of that hair dryers, full size arning boards and iron as well as a mini refrigerator microwave and coffee maker or already in your room. We have already recommended Best Western Plus, we will continue to recommend it. We will also be staying at Best Western Plus facilities in the future. And on our next trip to Las Vegas we will stay at this property again.

"Very nice"
wakayaker59, 25 Août 2019

Best Western is always a place that I can stay and know what I can expect for my money. This time, the front desk clerk was very friendly and told me about where I could get dinner. The hotel was very clean I the room was very comfortable. I will stay here again the next time I am in the area!

"Everything I needed!"
jetajeff, 21 Août 2019

Wanted low cost but with no resort fees, free internet and free parking for a work van. This place was perfect! Good layout and desk, good lighting, fairly fast internet... Staff was wonderful and took good care of me! Free Breakfast was good also. All ice machines worked well and parking was always available.

"Nice stay, pleasant staff, quiet hotel"
katherinehF6893GC, 20 Août 2019

We had such a pleasant stay. The staff was very helpful and friendly. The hotel was very clean and comfortable. Breakfast was excellent. Will be staying here in the future, we frequent the area and usually stay elsewhere but decided to give this place a shot and we won big.

"Great clean Hotel."
Sandy W, 13 Août 2019

Very clean hotel, with comfortable bed. When staying in any hotel, we always request a room on top floor away from road so location of ours at this hotel, was perfect. We had very noisy neighbours (two different lots) on both nights, for a short while, but we figured they had got back from a night out - after 11 pm and wound up !! Second lot, were banging the closet doors over and over, but they soon settled down. This was really our only complaint. The front desk staff (Lincoln and red-haired lady with glasses) were very helpful, as were the breakfast area staff. Good breakfast, plenty of choice, and great coffee. We were a little surprised that there were no brochures or information booklets (apart from 1 small one on the table in the foyer) about Henderson, and surrounding areas, restaurants etc. Also there was no folder with hotel information in the room - which one usually finds in a drawer or on a desk. Location of hotel close enough to LV and instead of driving there we used the local bus - the stop is directly opposite hotel. We had to change buses, but that was no effort and worked well for us.

"Nice Hotel with no surprises"
Steven S, 08 Août 2019

Nice clean hotel. Comfortable beds, quiet. No resort fees like the casino hotels. The biggest rip off in Vegas in my opinion. The fitness center is nice. The pool is cean but no spa. Breakfast is good. I will be back.

"Nice hotel off the strip"
603doloresp, 07 Août 2019

Hotel is about a 20 min drive to the strip. Front desk staff, breakfast attendant and housekeeping was all wonderful. Breakfast was great! Plenty of options for the whole family. Rooms are a nice size. Comfortable beds and cold AC. Not many food options in walking distance. But plenty options within a 5 min drive. Hotel, rooms and common areas was clean. Wi-Fi was not great. Didn't use after 1st day. Would stay again!

"Short stay in Henderson, NV"
Patrcia L, 04 Août 2019

The staff was great, the hotel was clean, and the beds were comfortable. We had a little trouble with the TV control in the room and someone came right away to help us. We wanted to stay somewhere the traffic was less hectic and this was perfect. It's close enough but far away enough from the freeway and the Strip. My only complaint was that the Breakfast Room was too cold and our food got cold really fast.

"Really nice place to stay in Henderson!"
JillB400, 04 Août 2019

Everything looked clean, newly-done, neat, and modern. This motel had the absolutely nicest breakfast area we have ever seen! And they kept it well stocked with 4 types of juice, scrambled eggs, warm biscuits, muffins, and different sorts of sausage and meats each morning. There was 24-hour coffee and cookies in the afternoon. We had a refrigerator with freezer and a microwave. The air conditioning worked great (even in the 110+ heat) and there were lots of outlets. In addition, all of the staff was wonderful! Edward took care of some initial problems quickly and professionally. Renee, Dawn, and Stephanie (and others whose names I did not get) were all wonderful, always smiling and always asking if they could help us. As people have said, the location was “industrial”, but that was no problem, and we were close to restaurants and the highway to wherever we needed to go. I would definitely stay here again and highly recommend this Best Western to everyone.

"Good 4 night stay"
kansas_traveler38815, 31 Juillet 2019

We had a good night sleep at this hotel and did not encounter any loud noises that would impact our night of rest. There was plenty of breakfast food and plenty areas to sit after getting our meal. The breakfast food was tasty.

"Great parking, great location, clean property inside and out."
SMoake, 29 Juillet 2019

Right next to a gas station and close to other food. Convenient parking. The room smelled and felt fresh. They were very accommodating towards our need for a pet friendly room. Service was great. We frequent this hotel while traveling, and will continue to do so.

"Clean, but very noisy"
Renee S, 15 Juillet 2019

Hotel lacks soundproofing, we've stayed in many hotels and this was just plain noisy. We could hear kids *above us) running in the room, up and down the halls day/night, stopped around 10:30ish. We could hear loud motorcycles all hours of the night outside, so loud it woke me up. Hotel was very empty and in the adjoining room to us they put a family of 9, yes NINE people in one room - it was as if they were in our room, we could hear children screaming.

"Quick 2 night stay"
mzmiszi72, 14 Juillet 2019

I stayed on the strip for a conference that ended July 3rd. I didn't want to travel home on the 4th of July so we booked here. The hotel is further from the strip and in an industrial area. The hotel was very clean. The breakfast buffet was great. The staff in there are so nice.

"Pleasant stay"
204nancys, 09 Juillet 2019

I love great service! She ran upstairs and found a cart for our luggage. Very friendly and helpful. Super clean place. Huge room for the free breakfast and well attended. Our hotel room was very comfortable with fridge, microwave and coffee maker. The hotel is near an industrial area, but not too far from the freeway. But we easily found places to eat and shop. Very family-friendly.

"Excellent facility!"
ThomasJ2003, 27 Juin 2019

Best Western Plus in Henderson is a very nice facility. Rooms are awesome, fitness center is great with a large selection of equipment and they have a good quality breakfast. What more can you ask for?

"Excellent Surprise"
Cruiser45441960932, 17 Juin 2019

We took a chance booking this hotel as our family had recommended a different casino/hotel. We don't gamble so we prefer not to stay at a casino. This hotel was clean pet friendly and breakfast was great

"Good rooms, good staff"
2thesun, 16 Juin 2019

We stayed one night on our way to Phoenix and then decided to stay again on our way back. Clean rooms, nice staff. The rooms have both a microwave and a nice fridge and coffee maker. The first night we had a double queen room and on our second stay we had a king room. As a couple, we preferred the single king but they were both nice and clean. There is a swimming pool which would be great for kids but we did not use it. On one side we had a view of mountains above a self-service car wash. On the other night we had a view of some sort of an industrial area. Neither presented a problem. Other than the occasional hall way noise and air conditioner hum, it was peaceful. The beds were good. The breakfast room was generously sized and very comfortable. They had so many choices including many hot breakfast choices it was amazing. That is literally why we chose to go back there on our return stay! A bit noisy and active but the hostess was just an amazing person; helpful and a good person. There is a nearby casino which we enjoyed.

"Best breakfast and host dawn is great The hotel is pet friendly and everybody seem to like animals who works there"
Thurston B, 15 Juin 2019

Everybody there likes animals, and people love pets friendly hotels are you going charge me for my one little girl dog which I thought was fantastic I just wish the owner would get safes in the room and jacuzzi at the pool

"Quiet hotel close enough for most Las Vegas purposes"
Richard J K, 10 Juin 2019

Hotel is situated in industrial area that is very quiet at night. Parking is tight near hotel entrance. There are no resort fees charged at this hotel, and the amenities are very nice including a full hot breakfast. Staff and rooms were all more than adequate. I would recommend this hotel.

"Great place to stay!"
jessiejoycem, 19 Mai 2019

I've now stayed at this particular location and have been extremely happy with the helpfulness of the staff and there professionalism. The rooms are clean and quiet. I appreciated the Gideon Bible !!!!! Breakfast was full of choices from waffles to hot cereal to cold cereal. 4 types of juice, muffins and danish, fresh fruit to yogurt to toast. Scrambled eggs with potatoes and meat and biscuit. The shower worked well. We appreciated the warm cookies in the late afternoon/ early evening. Edward checked us in and was so patient while I finally got my right info and later helped us find the restaurant chain location closest to our hotel

"Best 3 star hotel we have stayed in"
Leoni H, 16 Mai 2019

At the end of our holiday, we were looking for a mid-range priced place to stay as we journeyed from Arizona to LA Airport. The room we had was the best of all the budget priced accommodation we had in 3 weeks and better than a 4 star we had in Phoenix.. Very clean, crisp white sheets and covers on the bed, great and roomy bathroom, good TV and channels. We ate at a casino just a 10 minute walk up the road. Nice food and cheap.

"Quick overnight"
kdpbball, 16 Mai 2019

We spent one night here on our way east. Renee was very pleasant and welcoming. We had a two queen room which was clean and comfortable. The hotel was very quiet. There was plenty of hot water. For whatever reason, the WiFi was very slow. It is a good location near stores and restaurants. It is about eleven miles from downtown Las Vegas, about fifteen minute drive.

"Experts in hospitality!"
739pamelak, 12 Mai 2019

I found this Best Western to be clean, properly functioning, generous with amenities, and top of the line in service! I stay here at least once a year when I come to the Las Vegas area and I highly recommend it to all!

"Spring Break 2019"
josmanmay, 08 Mai 2019

This location gets a 3 stars because they have a good breakfast but the location is a little seculded and I didn't like it that there is a sign on the parking area saying that the hotel is not responsible if someone breaks in your vehicle. Two nights in a row our key didn't work on the side of the building and also did not work on our room. It is frustrating when you have to go back to the front desk to fix your key. So the lady mentioned that I didn't have to go back the front desk for the key to get fix and all I have to do is call from the outside of my room so I did that the second time it happened but nobody picked up the phone so end going back to front desk the second night. Although the room is clean but I won't be coming back to this location.

"It was pretty good."
S5146TXadamm, 07 Mai 2019

The man at the front desk wasn't very friendly when I checked in, but the entry itself was clean and nice. I had a king bed on the ground floor. It looked nice, but had a gross smell.The air conditioner didn't work great and didn't cool my room down until about 5am. I didn't have time to eat break, but it looked nice. Checkout was easy.

"The very best of the Best West"
geminiw400, 03 Mai 2019

There is nothing bad to say about this location! From cleanliness to the "gourmet continental" breakfast. This Best Western you can not go wrong. Service was top notch, great tasting breakfast and evening snacks. 100% satisfied with this visit!

"Very nice & quiet place to stay! "
Sid k, 25 Avril 2019

This hotel is a newer property on Boulder Highway in Henderson. The rooms are super spacious and clean and offer a nice restful bed! They include breakfast in the morning and have all the usual favorites! There's plenty of parking and it's right off the street so it's easy to get to. The only "knock" I can give this place is that I checked in on Easter and the guy at the front desk could have been a bit more friendlier...a smile is just a frown turned upside down!

"Bowling Trip"
Roam48210645418, 23 Avril 2019

Wanted a quite place to stay that was close to South Point but was not on the strip. We got there an hour early and was able to check in right away (Thank you). I had a national bowling tourney at 7 am so we asked to check out at 1pm. Thank you for understanding our time restrictions and being so accommodating. Breakfast and the lady greeting us was great. my only thought would be when you serve bacon try to have another breakfast meat. The front desk was also great. Our room was very clean. We will recommend and be back. Thank you Tom

"Family trip"
Navigator19785766196, 22 Avril 2019

I don't usually write reviews but I our stay was amazing! The Hostess at breakfast made our stay great! Positive energy and great breakfast full basic breakfast. The room was great, beds a bit firm but all around a great stay for the price! We had 3 adults and one child, they gave us a 3rd bed and a bigger room.

"Just passing thru town...."
TwoTeaTotalers, 18 Avril 2019

We were on our way home from a 2 week vacation in Arizona. The Las Vegas area seems to be a good stopping point for the night. We are not into the casinos or night life , just a friendly, quiet place to rest our heads. This Best Western fit the criteria as it is in the outskirts called Henderson. The immediate area where it is located is not so great. But the hotel itself is super nice. The front desk check-in ladies were over the top friendly and welcomed us and our Yellow Lab. The breakfast the next morning had a check-in hostess who kept tabs of each person that came to eat. ( guessing it's a security issue because it's a bigger city) The breakfast room was quite large in size. There were tasty extra items not usually seen in these hotel complimentary breakfasts. Like a southwestern hash made of cubed ham, black beans, corn, peppers, onions, etc. And It was great spooned over real scrambled eggs, and I had 2 helpings. Also there was a cut fruit salad of very good quality, with lots of melons, strawberries, grapes, etc. all very fresh. This must be the "Plus" part of "Best Western Plus " Our particular room was in a very quiet location, the window faced the front of the building and I was thinking they must have some pretty heavy duty insulation for it to be this quiet. Plenty of people were using the pool and it looked cool and inviting. I would recommend a stay here at this Hotel. But don't walk down the street to Skyline Casino for dinner. Its smokey, food was sub-par. A regular old school Casino for sure. We did.And wished we hadn't. (It was the only place to eat within walking distance)

"Beautiful hotel with great breakfast. Newly renovated, convenient location for passing through Vegas."
Navigate64534610357, 12 Avril 2019

Very nice hotel with a very good breakfast. Newly renovated so lobby looked classy and rooms were very nice. Staff were superb. Good location if travelling through Vegas and don't want to stop at the strip. Manager was very friendly and accommodating. Would definitely stay there again and would recommend it.

"Good and Bad"
Voyage40101486025, 11 Avril 2019

We stayed for four nights for a junior tennis tournament. The location was close to the venue only reason for us to stay there. The location itself is out of the way and not in "the best part of town". Transients walking through the property, sleeping behind the trash cans in the parking lot. Very loud on Monday morning from the business behind the hotel, numerous large trucks coming and going starting at 5am. The hotel itself is very nice, clean exterior and lobby. Almost all of the staff were excellent, the breakfast was above average. The breakfast hostess, Dawn, was outstanding, very friendly and outgoing. The General Manager stepped in and did a great job taking care of an issue with our reservation. The first night when we pulled out the sleeper sofa, the sheets were dirty, popcorn kernels and unknown stains. I spoke to the night front desk clerk asking for new sheets and was met with an indifferent attitude, like I was putting him out. The rest of the stay was good. We had to check out Sunday not knowing if we were going to continue playing in the tournament. After winning in the afternoon, we checked back in Sunday evening for one additional night. After arriving in our new room, we found it to be disgusting. Hair everywhere on both window sills, hair all over the window coverings and black hairs in the sink. I again spoke with the same night clerk and the same attitude, "What do you want me to do about it". He said he would contact housecleaning in the morning but since he was the only one working he couldn't do anything. I emailed the General Manager Monday morning including pictures and have still not received a response.

"Get Away"
Companion323797, 05 Avril 2019

Parking free and plentiful. Luggage carts had solid wheels. Checkin was smooth and clerk was friendly. If you need bathroom before the room. Down the hallway. Mens and women's bathroom that holds multiple peps. Breakfast area gas space. Not crammed in for food in morning. Pool nice. Gym was great and had water in cooler to drink. Room was really nice. Wheel chair setup worked great. Shower setup properly. Stayed two years ago and quality still outstanding. If you have service dog. Alleyway great walking area to potty time. Bring bags. No resort fees. Short drive to strip or hover dam. Military discount was over the top excellent. Love love love this place.

"Very clean and nice"
Paradise57789933842, 03 Avril 2019

I needed an ADA room for my Mother who was coming into town for my brother's wedding. The staff went above and beyond to ensure that her stay was pleasant. Thank you so much! Totally recommend staying here!

"Great Stay In Henderson"
Excursion24281042793, 01 Avril 2019

Got a great room at the BWPlus Henderson. Very easy to get to and from. We have 2 dogs and they were very accomodating for them, Got a room near an exit of ground floor like we asked for. Breakfast was one of the best we have had at a BW. Very cheery and engaging staff. Top notch service.

"Nice place to stay"
rkgsmac, 19 Mars 2019

Good experience. Staff was friendly and very helpful. The hotel was very clean and nice. Location was good in Henderson. Easy to go to Boulder and Las Vegas. The breakfast was really good. The surrounding area is kind of industrial but not bad. Would go there again.

"Nice Hotel with no surprises"
Steven S, 19 Mars 2019

Newly remodeled with competitive prices and a good free breakfast. The good part to me is no resort fees. The pool could use a spa. The fitness room has a good selection of equipment. A good value with no unpleasant surprises

"Highly recommended"
Jonathan L, 18 Mars 2019

Front desk staff is very friendly. Great breakfast included. Newly renovated. The rooms are clean. Occasional evenings where people smoke pot... the only distasteful issue. I have to make this 200 characters so here I go!

"Great Hotel - Not So great Neighborhood"
mellymelferralez, 18 Mars 2019

The only reason this hotel will not get 5 stars from me, is due to the Neighborhood it is in. The hotel itself was extremely clean, staff was kind and courteous, breakfast had several options every day and the rooms/hotel was nicely decorated. The neighborhood is another story - several homeless in the area, it's in an industrial type neighborhood and from what the locals told us, it is a high crime/drug area. However, I did not experience any of that on hotel property - just a crazy old homeless woman at the 7-11 down the street. Not a place to stay with children. Nothing around the immediate vicinity for kids - if you drive a few miles there is a mall and restaurants. The Skyline Casino next door is a mediocre, older casino that does have a mediocre restaurant. That's all there is, nothing in walking distance.

"Basically clean, great staff, good location."
6530bx4, 18 Mars 2019

Not a perfect place but basically it is clean with a welcoming staff and a good location. I will ding them for not having a free airport shuttle. Clearly OK for a couple of nights. I would stay here again.

"Best western hotel"
Escape57493299633, 06 Mars 2019

This hotel is the best. employees are friendly when ever you need any thing they are always there to help you swimming pull is heated too, the hotel was just beautiful nice view. Planning a tip out here again

"Clean and Comfortable"
stdette, 23 Février 2019

The hotel lobby and 1st floor were under renovation when we stayed but the front staff did their best to work around it. Found the room furnishings a bit modernistic and minimal but still comfortable and very clean. There are no restaurants within walking distance so bit disappointed with that. The breakfast offered a broad variety of options and the dining area clean and comfortable.

"Loved it!"
Trail14260839685, 22 Février 2019

I would definitely stay here again. We had a last minute trip to Vegas, for a meeting and needed to take our dog along. I was a little wary of the cleanliness of a hotel allowing pets. I was pleasantly surprised. The rooms was one of the cleanest I've seen. The staff was very friendly.

"Would recommend this hotel"
Trip61444046634, 21 Février 2019

Front hotel lady was very friendly at check-in. Made me feel good we choose this hotel. Breakfast was good. Had a nice variety. Check-in lady for breakfast nice and polite. Recognized us and chatted each day. Rooms were clean. Did find 1wrapper when we first checked in. Daily maid service was good. Didnt like the shampoo or conditioner. Think they should use a different brand. Over all very happy with our stay.

"Warm and Friendly"
Valeree K, 18 Février 2019

We were in Henderson to visit family and tour the area. This BW Plus was centrally located and easy access to all our destinations. The staff was AMAZING! The food choices were plentiful! The room was clean, airy, and beds were like clouds! We definitely would stay here again!

"Excellent hotel"
Daydream33669209247, 16 Février 2019

Hesitant at first to book the hotel because it's 3 stars but this hotel in my opinion is similar to a 4 star. Very pretty decor and great rooms. The location is good if you don't want to be on the strip and yet be close it's about relatively 20 mins away from the strip. I always liked best western plus breakfast and service was great as well.

"Excellant stay, good value!"
Connector33819211157, 16 Février 2019

One of the best sight unseen hotels we have been to for a while. Clean, quiet and very comfortable rooms. Breakfast was great and we really appreciated the helpful staff. We will definitely use this Best Western again!

H6116OWmichellec, 15 Février 2019

The room was clean and nicely decorated. The breakfast was great -- cheesy not-fake eggs and bacon, waffles, yogurt, fruit, chocolate milk -- we loved it. Service was fantastic. They were very gracious about allowing us to check in very early at no additional cost. Easily accessible location in a safe area. My only complaint was the heater/air conditioner unit in our room wasn't working. I'm sure they would have made it right, but we were too tired to complain about it by the time we realized it wasn't working.

Scenic41208932312, 11 Février 2019

Beautiful inside and out, Very Quiet, Very Clean, My kids love it there. great location for our family and friends to visit., the Staff was very polite, and made sure we had everything we needed to have a great stay,

Gregory B, 09 Février 2019

We stopped in Vegas to visit some of our family, this property is fairly new and very nice, it will have a lounge, but is not open yet, rooms are very nice and comfortable, the only problem was the tv, the system was new and didn't have a chsnnch guide yet, I would definitely recommend staying here

"Great stay and friendly staff"
Guide36181210031, 31 Janvier 2019

This was a great stay for a reasonable price. The staff was very friendly, the room was comfortable, and the breakfast was delicious. Would definitely stay here again and would recommend to anyone staying in the area.

"Nice Clean Average"
ManyRoadsTraveled, 15 Janvier 2019

Once I found it the customer service was great. The room is average, no carpeting, small TV and bathroom. It was very clean and I got a good nights sleep. My navigation system had a problem getting there since the new interstate opened however, once I figured out kind of where I want to go and got on to the 2 lane highway it picked it up right away. Breakfast was just a grab and go muffin and coffee. Not like most of the BW's I have stayed in. The room rate was good and the hotel lot was well lighted so felt secure. I had a ground floor room so parked right outside my door which I like. Would stay here again.

"Good front desk staff"
AuJusCo, 06 Janvier 2019

Great service here. Our room's TV didn't work and the young man at the front desk came immediately. He couldn't fix it so he moved us to another room on the same floor and offered me points for my trouble. I appreciate his proactive customer service. This is a newer hotel with big rooms and good breakfast selections. The neighborhood and the surrounding area is not ideal as there aren't any restaurants within walking distance. I think all guests here come in their own cars so that should not be an issue.

"Poor Experience Compared to Prior Stay"
B M, 01 Janvier 2019

Prior stay was very nice. This one was unacceptable. The hotel provided no heads up on ongoing renovations ahead of guest arrival. They need to understand that only 30 minutes notice ahead of water shutoff is unacceptable (especially on a weekend day). Construction noise before 8 am on a weekend day (in room on floor above) is unacceptable. Overall, the lack of concern for guest experience with this whole renovation process is wholly unacceptable. Note that I have stayed at this hotel previously, and, as a result, even recommended it to a family member who stayed at the same time we did. They also had a very poor experience, so I also did not appreciate looking like an idiot to that family member (had to switch rooms due to the no notice water shutoff). Would like to know what concrete steps are being done to fix this. Seemed to me that there was no management ownership of this whole debacle as only interactions I had were with front desk staff - not a single heads up or apology from management. Just checked the Best Western website and STILL no info on the ongoing renovation and affected items: room noise, water, laundry room closure, etc.

"They made it right!"
Navigator401792, 30 Décembre 2018

I love to stay at Best Westerns, but my experience at this one took a turn when on my 2nd of a 3-day stay, I got a call from the front desk that the water in the hotel would be turned off for 2 hours - in 30 minutes! They are renovating rooms. There was no warning about that when I booked, and the water thing - kind of unacceptable. I was able to scramble to rearrange my plans with friends and family, but I'm sure some guests were really stuck, ie with weddings or funerals, etc. So I talked with Martin, the general manager. I asked him what he could do to help compensate me for the inconvenience, if anything - thinking I'd write a review depending on how this situation was resolved. He offered right then to move me to a newly renovated room that did actually have water, and gave me a 50% discount off my full bill. Martin made it right. I recommend this BW in the desert!

"Clean & Welcoming"
Mobile02858076039, 28 Décembre 2018

The staff was top notch. Great value and easy location. Highly recommend. Every staff memember we encountered took that extra minute to address our sons (2.5 y & 4 y) and treat them like they matter. That's just amazing.

"Great Location"
Jim H, 26 Novembre 2018

For our purposes this location was perfect. We have no need to be in Las Vegas proper. Being seniors we also had special needs which the hotel accommodated us perfectly. The staff was very friendly, the lobby area looked like it had been renovated. As far as the room for a non-suite room it was spacious. It looks like it too was renovated. I noticed there were no pictures on the wall. The bathroom was adequate for two people. Beds were comfortable (we bring our own pillows), I liked the way the desk area was set up so if someone was at the desk another person could get around it. My only suggestion is to add another chair to the room. Wi-fi worked without any problems. As far as the breakfast set up, they offered a do-it-yourself egg/sausage sandwich plus the usual other fare one would find at most other places. The breakfast area was clean & the food was hot. There are some of the local small casinos a few blocks away, but if you want the more traditional larger casino there are some near the 515 freeway Would we stay there again? The answer is most likely.

"Wonderful stay!!!!"
JRome101, 24 Novembre 2018

Excellent stay. As soon I entered the lobby I was impressed with the decor and especially the great smell of cleanliness. Great breakfast with alot of options. Room was clean and bed was comfortable. Staff was extremely friendly.

"Brief Business Stay"
Resort41061740121, 22 Novembre 2018

Great hotel. Clean, comfortable, quiet. The breakfasts are delicious and leave you wanting for nothing. There was plenty of parking and the parking area is well lit. The fitness center is spacious and provides for all types of workouts.

"Great Sleep, Good Beds, Okay breakfast"
_joshikamal, 19 Novembre 2018

It was a good check-in experience with great beds and an express checkout. The breakfast was very poor in terms of quality and freshness. The presentation and the helpfulness of thestaff could be improved upon.

"Nice hotel (currently being partly renovated)"
Sightsee52173394393, 01 Novembre 2018

Nice hotel with big comfy rooms; third floor and public restrooms are currently being renovated which obviously causes some noise. Staff is friendly. Parking and internet are free (especially parking often costs extra in Vegas). AC is a bit loud and the bathroom is even a tad cooler than the room itself, but as hearing & temperature-sensitivity differ, others might not even notice.

"Decent Stay"
Kris E, 31 Octobre 2018

Based on the majority of + reviews, we booked this while attending a wedding at the M down the street as the M was sold out. The hotel is clean and the staff was friendly. Our kids swam in the pool and it was satisfactory. We usually stay at chains that offer free breakfast and I felt a bit underwhelmed by the options here. The breakfast attendant was super sweet but couldn't keep up with the demand. Kept running out of things(bagels, then Danish, then eggs). Both days we were there, the trash cans were overflowing so you had no way to help bus your own table because there was nowhere to dispose of your trash. It was an ok breakfast, but there are several hotel chains that I feel do a better job with it. There were four of us in our room, but only two bath towels. We had to get some from housekeeping. The property is in a safe area which seems a little off the beaten path now, but there is a Costco being built and lots of construction in the area, so it won't be for long. Overall it was a decent stay. Didn't knock my socks off, but didn't come up short either.

"LonMar Kelowna, BC"
LonMar1991, 23 Octobre 2018

Ideal location for us as we were passing through Las Vegas on our way to Phoenix. Best breakfast we have ever had staying at a Best Western. Staff very friendly, beds comfortable and rooms extremely clean.

Steven S, 23 Octobre 2018

I have stayed at this hotel dozens of times over a few years. I have watched them cheapen things up as the months have passed. The toiletries, the TV service, the loyalty reward. It is a decent hotel but what turned me against them is not honoring our corporate rate. If they want to increase it, fine, let us know. Instead they raised the rate after the rooms were booked. Very unprofessional and shows how determined they are to grab every dime.

"Great Locals Hotel"
V6430SZroberth, 21 Octobre 2018

Great hotel. This would be a find, near jokers wild casino, clean, efficient, friendly, breakfast buffet well organized, very accommodating staff. I will return to this hotel. Beds werr good quality, allowed late checkout, great shopping mall close driving distance

"Great Price for Fun Vegas Trip"
mirandahall4786, 16 Octobre 2018

I would 100% recommend this hotel for your next Vegas trip. Extremely satisfied with the comfort and amenities of this hotel! Great place for families and couples! Not far from the action! Close to the strip, Sam Boyd stadium, airport, and easy access to great places to eat and enjoy life!

"Henderson is not Vegas"
Michael K, 14 Octobre 2018

Th hotel is about what you would expect and the staff were friendly and helpful. It was great for an overnight stop with a pet on a multiple day trip but the immediate neighborhood is not appealing. I like to skip the chaos of entering downtown Vegas and Henderson provides the ability to skip that and then a relaxed drive down into eastern California via 95 Just pick up your dinner somewhere or be prepared to drive to a restaurant. Their breakfast bar was again, great for a quick meal and then hitting the road.l

"Great place to stay away from Central Vegas"
SupremeUK, 25 Septembre 2018

We stayed for 4 nights. The room was comfortable, clean and quiet at night (room 343). The one annoying element that I should note is that the air conditioning would switch it self off if no movement was in the room for some time. This meant that we came back from our day trip to a hot hotel room, and this also occurred at night while sleeping. There is enough parking on the property, you can park at the back near the pool. There was a lot of renovation work being done, however this did not disturb us. The receptionist was very helpful when we asked questions. The breakfast is ok, nothing to shout about.

Nancy C, 20 Septembre 2018

Our stay here was very comfortable. Check in was easy but check out was a bit complicated when we wanted a receipt. Breakfast was good. Room was comfy, quiet and clean. I would definitely stay again. The complex is dog friendly.

"They never fail"
Robert D, 19 Septembre 2018

I had to spend 7 days in Vegas for a medical procedure and spend my postop days in the hotel .I was asked if I was ok ,if I needed anything ..Checked on me to make sure post-op I was ok or in need of anything every day .The hotel is going through a remodel and look forward to seeing the transformation when I return in Feb for another surgery .

"Oky to Stay"
Yves R. K, 17 Septembre 2018

We was there for a few day during the Nascar weekend. Bad things: No shuttle to the Las Vegas Strip. One side of the hotel is on the border to a workinghood and its loud at the morning. The furniture is not up to date. No many sockets in the room. Free wifi is slow and the tv Stopps during the Programm. Good things: No resort fee Near to the strip (17min). Warm breakfast buffet. A shop is behind the hotel. Silent in the night, no crime. Friendly Staff. If you have the silent side of the hotel is great to stay. It was ok over there. I recommend it.

"One night stay was great!!!"
3sell, 10 Septembre 2018

I happened to be in Vegas just passing through with my family just for one night and this was a perfect pick in Henderson. Check in process was easy and friendly staff. The rooms were very nice, no noise and slept great. I'm not sure if the bathrooms were remodeled or if they just keep them super clean but either way A+. One of the better breakfast lay out I've seen at a BW Plus. I also used points for my stay and they acknowledged my points which some BW forget to do but not this one. A+ to the staff all around including housekeeping how were friendly!

"Clean rooms and comfortable beds"
Ejayer, 15 Août 2018

Driving home to Sun City West, AZ after attending the Summer Citizens Program at Utah State University in Logan, UT for the past 12 weeks we chose this hotel for the night. It was a good choice. The room was very well kept and the breakfast buffet was very good. The only real drawback is the hotel is located in a rather seedy part of town. Outside of that everything was A-OK.

disfan79, 07 Août 2018

We stayed here last month prior to visiting Hoover Dam. The location is a bit off the beating path, but we felt safe and it was quiet. The room was clean and comfortable. Breakfast was great. Front desk gave us a great recommendations for ordering in our dinner. We were in an accessable room (not sure why) but it was HUGE. Pool was nice.

"Excellent Hotel"
Businesstraveler2277, 07 Août 2018

The hotel had very clean rooms. Great breakfast, with lots of choices. Great, comfortable beds! Fantastic value! Highly recommend! Just outside of Las Vegas. Stay here and drive to the strip for a little peace and quiet but still close to the fun!

"Nice Suburban Hotel"
Ola S, 06 Août 2018

The Best Western in Henderson was a great mid-range hotel. The amenities were great, staff was friendly, and it was very clean. The included breakfast was fantastic, it included waffles, eggs, sausage, veggies, biscuits, gravy, cereal, oatmeal, yogurt etc. The one complaint I really have is that they boasted about their recyclable cutlery which produces less waste, however didn't offer any recycling bins in which to recycle them. The location is a bit out of the way, there isn't really anything around it in terms of restaurants and such, but I would stay here again.

"Positive effort leads to positive outcome for all."
William W, 31 Juillet 2018

Voucher pulled from BW account online and offered to desk at Check in. System had me checked in on 26th, actual check in was 27th. Staff found the error, made correction, and applied appropriate discount to my stay. Thanks!!

"Nice place to stay."
Jim F, 18 Juillet 2018

I've stayed at this property many time over the past 10 years or so, and I always have a pleasant experience.The breakfast is one of the better free breakfasts I've had at any Hotel, including other Best Westerns.

"hot on the outside but cool on the inside"
852pennyj, 16 Juillet 2018

Edward checked us in with a smile after we had driven from Provo, Utah, with ice water and cookies at the front desk. Once we got to the room, it was like stepping into a nice cool shower after you've worked in a garden and are hot and sweaty and feel like dirty rag. The room was HUGE, cool, beautifully decorated and my two little dogs ran around like they were in a dog park. We spent 10 days at this Hotel and every day with Edward, Caroline, Jessica and Housekeeping was like being with your best neighbor chit chatting and just having fun in making you feel like the most important guest in their HOUSE.

"Great Place to stay..."
TheSandyCrab, 08 Juillet 2018

Friendly staff, nice and clean rooms, great breakfast. Pool was nice and clean with pool towels provided. When we arrived, we were a little nervous about the industrial style area of the adjacent neighborhoods, but once inside enjoying our room and pool, we settled in and felt very safe. We actually ended up staying there all three days of our vacation and will return soon.

"Good stay, not much nearby however."
MunichEricJ, 30 Juin 2018

The staff were friendly as they checked me in to Room 215. The hotel is either pretty new or kept in great condition. The room was a classic Best Western room, neutral tones and good enough quality, but you were aware that at their prices, they could not spend a lot on furnishings. There were two king beds, a mini- fridge, microwave and coffee service. There were no loud sounds from the other rooms and it was fully booked, so the soundproofing seems to be doing its job well at this property. Breakfast is good for a free breakfast, though not fancy. The staff kept the breakfast area neat and clean. Overall, the hotel is a good deal. There's not much around the hotel and a rental car is a must if you fly in.

jenhorne95, 19 Juin 2018

Clean, quiet, comfortable, roomy, cool and away from the Las Vegas strip - just what two road-weary travellers needed! The Henderson neighbourhood is not so pretty, but perfectly located for an early start the next day. The breakfast buffet was tasty and varied.

"Great Place to Stay"
cmdrsonny, 03 Juin 2018

Front desk people re helpful and thoughtful. Room was clean, well appointed and QUIET! The buffet was tasty and the buffet area was set up like a small cozy restaurant. can't say enough about the whole experience!

"Great place to stay."
enkidu22018, 17 Mai 2018

Clean rooms, comfortable beds, and friendly staff. Conveniently located on Bolder Hwy between Sunset and Warm Springs. Ample parking. Everything I've come to expect from the Best Western brand, even better.

"Nice suburban hotel"
Mir2001, 13 Mai 2018

Las Vegas-Henderson can be a crazy place to visit, and this hotel is a great combination of safety and elegance. We were close to family in friends, away from the Strip, the freeways, the noise. The breakfast buffet was especially nice, complete with eggs and bacon.

"Decent place!"
lbugzee, 11 Mai 2018

Pretty far off the main area of Henderson but seemed ok. It was clean and taken care of. Breakfast was great, many options. Beds are typical beds, everything was just good! Not sure on value since I usually stay in Vegas.

"Road trip"
r0sej0n, 02 Mai 2018

Nice hotel with a friendly staff. Comfortable room. Quiet air conditioner. Reasonable internet service. Clear television, working clock radio. Good but usual Best Western Breckfast. Easy checkout and clean hotel

"Clean and friendly "
amcg101, 19 Avril 2018

Even though I had made a mistake in our booking, the man at the desk was friendly and accommodating. I made a rookie travel mistake and didn't check the confirmation date in the email confirmation. We got a room anyway and he even looked up some info I needed about the mistaken booking. Room was comfortable, quiet and breakfast was sufficient.

"Great Hotel"
blackcoffee3az, 16 Avril 2018

The hotel was extremely clean. You could smell the cleaning products when you walked in. The beds were comfy. The free breakfast was fantastic with hot and cold food. You can make your own waffle. Excellent value. It is a bit of a drive to attractions but I am a

"Quet place wawy from strip"
firemarshal2018, 12 Avril 2018

This place is quite away from Las Vegas. Nice newer hotel. The beds had the mattress protectors that you heard every time you turned in bed. And the beds are more like trampolines then beds. The breakfast was decent nd overall was mostly a good value for your money.

"Hotel was great, neighborhood not so much"
Jonathan S, 02 Avril 2018

We booked this on priceline on a Friday driving home to Utah, so we weren't sure what we were getting. Pulling in, the area it's located in is pretty sketchy, though I will say that nothing happened while we were here. Once we got inside, however, it was really nice, especially for a Best Western. All the amenities were nice, especially for a Best Western. The breakfast was great and the service was really good the entire time. I would not want to stay in the area again, but I would stay at this property.

"Surprisingly Great Hotel; neighborhood is so so"
Laurie Y, 29 Mars 2018

Pros: I was very impressed with the quality of the room and the rest of the hotel. Both were immaculate. The staff truly went above and beyond with a level of courtesy I would expect at a Ritz or Four Seasons. Cons: A bunch of teenagers staying for some sort of tournament that were pretty noisy. Not a great neighborhood. Parking seemed quite limited Not close to the strip; you must have a vehicle if you stay here. No comment on the breakfast; it was full of teens and I did not eat.

"Nice quiet hotel with no resort fees"
Steven S, 27 Mars 2018

Clean and comfortable with a good free breakfast in the morning. Several channels of HBO and best of all no resort fees, which are the biggest rip off in Vegas in my opinion. The location might not be the best for many, but it is for me. No slot machines which makes it a quite location.

"Nice Hotel.....Not so nice area"
24heidib, 26 Mars 2018

Chose this hotel as it appeared closest to Sam Boyd Stadium. The hotel itself was clean and met our needs. The water pressure and temperature were great. The AC was VERY noisy but it didn't bother us. The towels are small so be prepared if you are a curvy person and like to be completely covered when getting out of the shower. The downside... It is a lovely hotel in a sketchy area with no walkable stores, restaurants, etc. and we noticed several "colorful" people milling around the property. The hotel is located between a car wash and a very small used car lot with a storage facility at the rear. You must have a car to get anywhere. Check in was meh. She didn't mention our Best Western status or seemed to care. The gentleman at the desk was great!! The housekeeping was great!!. My husband did enjoy the breakfast and commented it was more than enough to get him ready for the day. Unfortunately, the area will keep us from staying again.

"Okay for one night"
longball44, 14 Mars 2018

We did a one night stay, Nice staff with a comfortable king bed. The heater/ AC was very noisy. The room was clean but Housekeeping had missed cleaning one of the two smaller ledges in the shower. It had about 1/4" of soap scum and someone else's clear plastic razor guard sitting on it. Breakfast was good but not great. The main choice was scrambled eggs and some kind of Tex-Mex hash with potatoes, veggies and very little meat in it. The usual cereals, breads and pastries plus yogurt. Juice and milk were available.

"Hotel Hell"
romypantea, 14 Mars 2018

Unless Best Western Plus rectifies the horrible treatment or lack thereof housekeeping provided I will never use your brand again. From my experience it is clear that you only care about getting paid not providing quality service or good service

"A Trip Fave on Drive from Seattle to Green Valley"
webcam13, 08 Mars 2018

After reading some of the previous TA reviews, I'm wondering if I stayed at the same!! But perhaps our experiences were impacted by the previous stay in Beatty, NV...because this Best Western was definitely our trip favorite! The building appeared to have been newly renovated, it was as if the contractor had just pulled out of driveway! And Edward (the manager when we checked in) deserved the Hospitality-of-the-Year- Award!! He exhibited the 'patience of Job' in dealing with our multiple visits but especially when there was some confusion as to our Priceline room reservation....but he made it all right! (Loved this guy!) PRO's: loved the cleanliness; the helpful/friendly staff; the linens, room amenities; the breakfast and the nice clean laundry facilities when we did a load of wash! The only "heads-up" I would provide is the location of this particular Best Western. Don't get me wrong, while it felt quiet and safe enough and reasonably proximate to the freeway, there are not a lot of "walkable-restaurants" in the surrounding area. But no worries.....we simply walked to Boxer's Pizza (they love Boxer dogs, as do I) grabbed a delish pizza/to-go salad and had a picnic in the room! FYI: there's a convenience store on the way for those not toting the appropriate beverages :) Great one-night stay, and would definitely stay here again!

"Okay. But please switch air freshener"
JRp56utah, 20 Février 2018

We came in town for a baseball tournament. When we checked in they got all of our rooms under one guys name and couldn't change it back. Everything was okay and the price was good. What is with the smell? They pump so much crappy smelling air freshener it makes you gag!!!!

"Terrible "
Cindy A, 18 Février 2018

We walked into this place and it smelled like febreeze. They were trying to mask the stench of the rest off the place. The lobby was nice but the farther you got into the building the more it smelled. The bathroom lights didn't work in the first room we went in to. The second room was not much better. The ac unit went on every 15 minutes and sounded like a freight train. The beds felt like you were sleeping on a cement slab. We tossed and turned all night long. We don't feel rested. We are so disappointed. If I could give this place less than one star I would. Parking is a nightmare there too. Bad bad bad.

"Didn't follow thru"
Michael K, 16 Février 2018

Asked for a change in billing to a different card at the front desk, was assured they would change it, then they billed on the original card anyway. Changed the default station on the TV away from a news channel I do not watch, but they reverted it back every time. Not a good customer service experience. Will not stay here again.

"Great staff, wonderful rooms"
Raylene B, 07 Février 2018

We had a wonderful time an the staff were really friendly. Location was perfect an outside lighting was abundant. We will definitely start staying at best westerns in the future because its was really nice.

"Amazing value!"
adamsF6620DU, 05 Février 2018

Huge rooms, friendly staff, wide selection of breakfast items, highly recommended! This says I need to write more before I can submit it. If you need a place to stay around here, try this one. It's great

"Serves it's purpose"
Diane W, 02 Février 2018

The location was convenient for a weekend event we were attending. Rooms were acceptable and clean. Beds were comfortable. The heating system was very quiet (definite plus!). Breakfast choices did include hot / cold options and fresh fruit. Parking and wi-fi were free.

"Happy With Our Choice"
CacheOn, 30 Janvier 2018

I was shopping around among several Best Westerns in the Henderson/Boulder City area and chose this one even though it was significantly more expensive because I felt (according to reviews) that it would give me the best chance at a good experience. I imagine something was going on in the area (convention?) since the price varied each night escalating between Monday and Wednesday evenings. There was a little snafu in the beginning when I was sent to a room different than I booked on BW's website but the front desk staff quickly and efficiently rectified the situation. From there on out the stay was awesome in every respect. The room was clean, comfortable, spacious, quiet (even though next to the elevator). The breakfast room was large (accommodates 60), the breakfast fare was decent, the items kept well-stocked. The lobby was nicely done. All in all we had a very nice stay and would return.

"O.K. hotel but exorbitant price for the convention week"
caro089, 14 Janvier 2018

It,s an o.k. best western but almost tripling prices for the convention week ,,,,,,,but they almost all do it. It's a sad reality of Vegas. Breakfast was also very basic and although we had requested and paid for a double bed room we got a king side bed and 1 single towel for the shower.

"Perfectly placed hotel for stop-off on way to Vegas from Grand Canyon National Park"
Jo M, 12 Janvier 2018

We were looking at a near 4-4.5 hour drive from near the Grand Canyon south rim to Vegas, and decided to book somewhere just outside Vegas strip, to acclimatise after nine days of exploring national parks. The Henderson was great for that. An under 4 hour drive to the hotel from near the south rim, via Williams and Kingman (via I-40 W and US-93 N), placed us 10 miles from the Strip for an easy drive in the following morning. We also took in the Hoover Dam on our journey up to this hotel. The hotel itself did exactly what it said on the tin. Decent room, large but nothing fancy. Fine for the price. Nice breakfast. Good for the price. I'd definitely use this as a hotel to pause in before venturing into Vegas again, or even as an alternative to the hurley-burley of the Strip.

"Excellent transformation"
Sp435, 12 Janvier 2018

BW has transformed drastically. Liked everything about the newly remodeled hotel. Breakfast was one the best I ever had. However, the pillows were very uncomfortable. Overall, good experience and would recommend it.

"A Night in Henderson"
antonh643, 07 Janvier 2018

What a pleasant surprise to stay at such a well appointed Best Western property. Every aspect of our stay at the hotel was truly upscale, AND very affordable. We have stayed at Best Western properties before, but none were as plush and "bright." All said, it's a place we will likely return to.

"Good place to stay"
Raymond Y, 06 Janvier 2018

We have stayed here twice in the last two years. We found it to be a nice place out of the hubbub of Las Vegas. Rooms are nice and service good. They have on site breakfast with nice facilities and clean layout.

"good and clean"
Katherine K, 05 Janvier 2018

Good hotel, small pool, nice breakfast variety, staff not very willing to help out at front desk with late check out - various policies stated by different personnel. Good location - easy to get in and out of - microwave, fridge in room - all clean

"A clean, quiet hotel with an excellent staff for an affordable price!"
angelagY9672CE, 02 Janvier 2018

We will continue to come back because it's such a great value! We also enjoy the hot breakfast in the morning. Our room is clean at the end of the day & the front desk aims to please. Our daughter lives in Vegas and works at the University. This gives us a terrific place to stay that isn't too far from her. We are treated exceptionally well. Ready to book our next stay!

"They make you feel like home"
CATHY R, 02 Janvier 2018

We have stayed at this property several times and the staff and manager make you feel like home. Very caring and pleasant stay along with a great breakfast and the newspaper. You can't go wrong a this hotel if you are looking for a quite place away from the Vegas gaming industry.

"Pet Friendly on Road Trip"
Elizabeth S, 30 Décembre 2017

Perfect hotel for Travels with Jodie, the GSP, Great beds, quiet and clean rooms/facility, and hot breakfast. We would stay here again and recommend it for couples, singles, business, or families who don't want the Casino environment.

"Henderson Overnight"
chrisrvtrip, 29 Décembre 2017

During our trip south for winter, we always make Henderson, Nevada for at least one overnight stay at the Best Western. The hotel has always been an excellent place to stay after a long drive or with a big soccer team group.

"Very nice, out-of-the-way, hotel in Henderson"
SueRoesner, 28 Décembre 2017

We have stayed here before, and intend to stay here again when we visit family in Henderson. Good breakfast, clean and comfortable room. Friendly, helpful staff. Freshly baked cookies during the day. Coffee available in the lobby. Quiet location.

"Average stay, but could use some improvement."
L710HCmarks, 27 Décembre 2017

The breakfast was OK, but not very satisfying - rubbery eggs, greasy sausage, hard-to-open milk containers. The ottoman was filthy, and the chair was not in good shape either. However, staff was friendly and accommodating. When charging as much, the care should be a higher end type of attention to detail.

"Holiday travel"
deanbJ7851XJ, 27 Décembre 2017

Friendly staff. Clean and fresh appearance throughout. Very good breakfast with many choices to keep everyone happy. Breakfast area was very clean. Everything was clean and orderly. Hotel was in quite area and easy to get to.

"Great Hotel except for the STRONG POT SMELL in Hallways"
Charles W, 19 Décembre 2017

Loved this hotel up until the point when some potheads decided to make the entire floor smell like Marijuana. The front desk got several complaints before we talked to them but claimed they couldnt do anything about it because the guest claimed to not be smoking it. Yeah Right! Other than this we were happy with everything else. Too bad potsmokers get higher regard at this hotel than non-smokers!

"Good value with no hidden extras"
Steven S, 19 Décembre 2017

This is a nice hotel with a quality staff. Comfortable rooms, nicely decorated. Not perfect, but very nice. Microwave, refrigerator, HBO. The breakfast is also well done and served in a spacious area. When you take into account the lack of resort fees and a free breakfast the value is obvious.

"Great hotel, everything was great. Very clean"
JESUS M, 18 Décembre 2017

Breakfast was excellent, great location. The staff was great, bed was very comfortable. Will stay at this hotel again and will recommend to friends and family. The property was very clean. Had a great night

"Excellent facility"
Chargers2013, 16 Décembre 2017

I was surprised when I learned this was not a new facility. It looks and feels that way. Roomy lobby area, excellent room. Good breakfast. It was refreshing. A great price, too. The staff was helpful, too.

"Would stay again"
BreakingBad5, 12 Décembre 2017

Clean and comfortable stay; all that I expect from Best Western. About a 2 mile drive away are many restaurant choices, I generally like choices within walking distance but this would not keep me from staying here again.

"Hotel near Hoover dam"
Hbg47, 07 Décembre 2017

A great place to stay. All very friendly and helpful. Close to a great restaurant---Skyline and close to Hoover Dam--our main goal for the trip. rooms clean, a nice breakfast and all staff very friendly and helpful

"Great hotel for a relaxing and comfortable say with reasonable price"
Bernd E, 30 Novembre 2017

The hotel is extremely well kept, the rooms were exceptionally clean and polished. Beds are very comfy. Rooms are not fancy but very cozy. Coffeemaker, fridge, microwave all available and very clean. The parking lot was brightly lit and the area around the hotel was well maintained. No resort fee (which we really appreciated) and free breakfast which offered a wide selection of food including warm stuff like potatoes, gravy, eggs, bacon, sausage...Also different sorts of bread, bagels, fresh fruit, yoghurt, cheese...We loved our stay and will reside here again on future trips to Vegas. By the way it took us about 20 min to get to the center of the Strip.

"A great choice"
Di B, 29 Novembre 2017

This is a clean, quiet hotel. It has nice grounds and common areas. Wifi worked well. The staff is friendly and helpful. They have a very nice pet policy. Everything was in working order. The breakfast was good enough, I have had better, but also much worse. I made reservations months before my trip and then checked priced from time to time. Within a week of going the price dropped $50 and I rebooked. It is worthwhile to be a member of the rewards program.

"Good Value; Very Good Breakfast!"
jbmmasters, 29 Novembre 2017

This was our second stay here in less than 2 years...Because of Value! In our opinion, best value in the Vegas Valley! Close to Sunset Station, Super Walmart, and Fast Food. Super comfy Bed, Laundry, Very Good Breakfast; and 3 luggage trolleys!

"Nice place"
Y4766KHjamesl, 27 Novembre 2017

Above average stay and no problems. Breakfast was above average and the fact that their dog policy was very accommodating help us the most. Location was kind of out of the way, but prices and experience while staying at the hotel was above average.

"Last night on the road one of our favorites"
Patricia S, 26 Novembre 2017

We have slept in such a variety of hotels in the last 14 days and this was one of our favorites. It just seemed a bit finer, nicer details----very clean and fresh and a warm, friendly staff. We had to pay a small fee to have our dog included but because our room was reasonably priced, it was okay. We appreciated finding fat free milk and yoghurts when we went down for breakfast. While breakfasts all seem pretty much the same, here there was a wider variety and the dining area was large so you didn't feel hurried. Just a real enjoyable stay with easy highway access but quiet.

"Nice hotel for the price"
Vicki K, 19 Novembre 2017

We thought this hotel was a good value or the money. Nice bedding, large room, we had two queen beds, nice lobby, convenient parking, not too far from the highway, very clean, great breakfast! The only negative was the location if you need food or entertainment. There is a casino about half a block away but other than that there is birthing in the immediate area. The front desk gave us menus for local restaurants that delivered which we utilized and the food was excellent. The delivery took about 45 minutes so not sure how far away they were but it worked out fine for us.

"Clean, quiet room"
Sharon S, 09 Novembre 2017

I stayed at the Best Western on Boulder in Henderson NV to be close to medical appointments. The room, halls and lobby were very clean, they smelled nice, the room was big and there was a micro plus refrigerator. A very good value and away from the craziness of Las Vegas. I really liked the "edge of town" location. Definitely will stay here again.

"Very clean"
ritahib, 06 Novembre 2017

This hotel is very clean, staff are friendly and helpful. Breakfast was plentiful. Did not care for location. Not much around. Its right off the highway. Rooms had coffee maker which to me was pretty important.

"We have stayed here before!"
Joe F, 05 Novembre 2017

This hotel is minutes away from the Las Vegas Strip and because of that it is fantastic. The room is always nice and we enjoy the BW breakfast. The key is the cost, much below the Strip hotels and, more importantly, the crazy traffic. My wife sees a medical specialist in Henderson so we appreciate the calmer drive and we can still enjoy Las Vegas if we want to.

"Excellent - Will use again"
mikesF1977LB, 05 Novembre 2017

Facility and staff were excellent, Self serve breakfast is extensive and Very Good for what it is. I checked in after mid-night and check in was fast, friendly and efficient. Free parking and internet are a plus!

"A nice change"
pauls92509, 04 Novembre 2017

I had just checked out of a supposedly nice hotel on the strip and into the BW Henderson. The ‘luxury' hotel was completely lacking in basic amenities. I went from a small, dark, stuffy, over priced room to a light, open, inviting room at Best Western. There was a stocked coffee maker, nice size fridge, a microwave, a desk with convenient power outlets, fast wifi and a fantastic included breakfast bar (self serve belgian waffle maker, trays of eggs, sausage, biscuits & gravy, oatmeal, pastries, juices, etc.). I will skip the chaos and stay at BW in comfort from now on!

"Some shortcomings"
MesaMac, 02 Novembre 2017

We stayed on Halloween night 2017. Impressive lobby. We had a quiet room on he 3rd floor with all the amenities including a very comfortable king bed. The room was pretty standard for a BW and nothing really stood out so I will focus on why this is not a 5 star rating. Breakfast was disappointing. This was the only BW Plus on our trip, so far, that uses paper plates and coffee cups and plastic cutlery; not appealing. Beyond that the potatoes were cold and the pre-formed cheese omelette, that used to be standard in many BWs, was unappetizing. The other thing that can present an issue is the confusing access to this property. There is no direct entry point off of North Boulder Highway. Depending on your direction of travel you have to access the parking lot from a short, dead-end street that abuts the property to the north (W Corn Street) or make a U turn and enter through the car wash next door or go down to the lights on Barrett St.(just after the 7-11) This could be extremely frustrating after a long day of travel or if you arrive after dark. Do your self a HUGE favour and do a Google satellite search and plan your arrival well in advance.

"Pleasant stay outside Vegas."
rosemariep302, 28 Octobre 2017

The quiet, close proximity to the hurly burly of Vegas was great. Nice clean room. Comfortable bed and courteous staff made our stay enjoyable. So close to the airport too. An easy ride from the airport.

"Best Hotel while Birding Henderson"
Linda G, 20 Octobre 2017

This hotel is just minutes away from Henderson Bird Viewing Preserve and Clark County Wetlands Park. Comfy and clean room. Plentiful and delicious breakfast. Staff is always friendly and professional. Easy trip from airport and car rental return. Also easy access to interstate to travel to Corn Creek and Mt. Charleston.

"Noisy Hotel But Clean"
davidgJ246YH, 20 Octobre 2017

We did not realized pets are allowed at this hotel! Bad enough we listened to barking dogs off and on, every time someone opened or closed a door we could hear it in our room. Every time someone turned on a faucet or flushed a toilet we could hear it in our room. Periodically guests would converse in the hallway and talk and you could hear their entire conversation. They were replacing the roof when we were there! Noisy!

"Best Western Henderson"
cynthiahY3872SY, 16 Octobre 2017

Very nice, pet friendly. Quiet rooms. NIce breakfast. Would stay there again. The area is a little odd, but no issues at the hotel. Access to small local casinos, restaurants etc. Staff was outstanding.

"Best place outside of Vegas"
Tracy S, 16 Octobre 2017

Love that this place has NO casino so its very quiet. The rooms are always clean and ready when we arrive. Close to the freeways so there inst the traffic The staff is amazing and really do remember us from year to year

"Perfect for Grand Canyon"
dahbeed, 15 Octobre 2017

I booked this room based on a pretty good rating and good reviews when planning for a place to stay that was reasonably priced and reasonably close to the Grand Canyon. I did not expect this hotel to be so nice. We had just spent 2 nights in El Paso in a well thought of chain and to me the BW was a nicer place for what I wanted. It actually caused me to use BW for a night in Nevada and two nights in California. The breakfast alone is a nice money saver when you're on the road. The rooms at this place were recently redone and are very, very nice. Another thing I noticed about BW rooms is they seem to be huge compared to some other chains. I noticed this in my subsequent stays. Very good bedding as well.

"Extended motorcycle trip"
Jeffrey T, 15 Octobre 2017

Stayed five nights at this property and enjoyed every minute. So far in the past 12 months, we've spent 60 nights on the road as a result of leisure travel and have experienced a variety of Best Western properties with varying amenities, room decors, breakfasts, etc. This property is among the best we have encountered in all categories from cleanliness of rooms, friendliness of staff, completeness of breakfast offerings, etc. to value. About the best comment any property could receive is " I would stay here again" and I have no hesitation in saying that about this property.

"Lovely room!"
Bonnie_E271, 12 Octobre 2017

Very nice room, clean, comfortable bed and large walk in shower that we requested. The best part for me, as a woman, was the mirror to view the back of my hair! No other hotel that we have stayed in has that and I really appreciate it. My husband doesn't need to hold a mirror for me to curl the back of my hair, he loves it! Such an easy fix, all hotels should install them. Thanks Best Western Plus!

"Cleanest Pet Friendly Hotel !!"
Rodney V, 12 Octobre 2017

Super clean hotel we always go back for are long stays , very friendly employees large parking area just a wonderful place to stay with your pets ,we travel all over and this best western is one of are favs.

"Henderson, NV"
dianabelle2015, 11 Octobre 2017

Room was marginal at best. Had a dog room due to the fact I have a dog and it smelled of urine. The bed had a few black hairs on the sheets and a stain on the top sheet. Yuck. Overall the hotel was maintained well and breakfast was really good!! The employees were very nice and check in/out was a breeze.. I didn't complain while there because it was late when I went to bed and I was exhausted from my drive.

"Noise dogs barking"
X5929EIsteven, 10 Octobre 2017

Nice hotel, but dogs barking and rude guests and management did not inform that this hotel was dog friendly. Management did not solve the noise problem and then was unable to refund because I bookied online via priceline.

"Lovely hotel but not very welcoming."
poppycottage19HH, 03 Octobre 2017

The breakfast area closed bang on 9.30am with lights switched off and the area cordoned off, not something I have ever experienced before in a Best Western Hotel. The hotel was very comfortable and beautifully clean. I would recommend it for its location and comfort but it lacked that friendly feel..

"I would come back anytime!"
josephf145, 30 Septembre 2017

This hotel is very close to major highways around Denver. The stores and restaurants within 5 minutes are numerous. Easy to find and beautiful interior. Check in process was very quick and checkout also. The breakfast server was attentive.

"Great overnight prior to departure"
GlennKVI, 29 Septembre 2017

We had just completed 3 weeks of travel through 20+ parks and needed a quiet, comfortable place to overnight in Las Vegas prior to an early morning flight home. This hotel provided exactly what we needed.

"New Logo Same Great Hotel"
Jan1955ABC, 28 Septembre 2017

Stayed at the Best Western Plus Hotel Henderson many times, I have never had any reason to complain, Clean Rooms, Great Breakfast, Good Internet Connection, Pleasant Staff. Would not hesitate to reccomend this hotel.

"Nice Surprise for such a bush area"
T7381ZDruthb, 26 Septembre 2017

The hotel was a breathe of fresh air after a long day of driving. Checking in all of us got a fresh baked cookie and hot tea. The staff was friendly and professional. The hotel had a very comfortable bed and a great breakfast the next morning.

"A Gem in Henderson, NV"
Harvey C, 24 Septembre 2017

Great place to spend the night when traveling through Las Vegas if you want to avoid the casinos and traffic. The neighborhood is a little sketchy but we felt safe and enjoyed a very quiet room with a great bed and towels. Breakfast was just what you would expect.

"Worth the stay"
Jonathan L, 20 Septembre 2017

The Best Western is a hotel worth staying at every time you are in this part of Henderson. It is a smoke free facility with a free hot breakfast that is really good. Other than the location being a little out of the city, you're within minutes from activity!

"Great Value!"
Abraham A, 19 Septembre 2017

Great quality facility with excellent service! Better than some resort style hotels in the area Friendly staff. It also accommodates cars with alternative fuels which need to be charged. I strongly recommend it!

"Clean comfortable and affordable"
Mudturtle, 16 Septembre 2017

Stayed here after arriving late into Las Vegas on a road trip. The hotel is in an area outside of the strip, somewhat eclectic mix of businesses (car wash/storage/car parts) and residential area. There is a 7/11 within walking but no restaurants close, we drove 5 minutes to a Walmart to get out supplies and a cooler, and there was an In n out burger place along with a large shopping area. The breakfast was typical premade hot eggs sausages hash browns biscuits and gravy waffles fresh whole fruit and cereal and muffins. It was perfect for a one night stopover.

"Pleasant Hotel"
01mobynabba, 15 Septembre 2017

I am weary of staying in Best Westerns because they are not all equal it can be a real hit or miss. However, my experience was pleasant. Check in was easy and the staff were very friendly the lobby smelled clean. The room was very clean and I couldn't find a spot they hadn't cleaned. Yes, I am weird I check for dust or grime in all the places that a housekeeping would miss if they rush. They serve a breakfast in the morning and it was very good equivalent to that of a Marriott breakfast at the Residence Inn. I had no time to go to the pool or gym so I can't speak of that. I would definitely stay again.

"Last minute book !!great time!"
N R R, 15 Septembre 2017

It was about midnight tired after a long day of work our company forgot to book us a hotel. We were calling different places in town every one was booked and we were tired and frustrated with no results!finally we called this place best western plus in Henderson this place is awesome very clean reasonable price the stuff very friendly they serve breakfast and it was great I will come back it's about 30 miles from vegas it's a great place to be away from the city ! The name of the young lady who helped us her name is aurora From the time we made the reservation she helped us and was very friendly and very informative about places to eat around the hotel !!

"Great Stay"
647dierdreb, 13 Septembre 2017

My husband and I needed a last minute room on our vacation and chose the Best Western for its affordability. The hotel staff was very friendly and accommodating when we checked in. The room was clean and comfortable, and check out was quick and painless! Would definitely stay here again.

P396QDstevend, 12 Septembre 2017

moved to Henderson from North Dakota. Stayed there for a couple of nights while looking for an apartment lovely hotel and really nice staff super helpful pointing out good places to eat and shop i would recommend if you want some place reasonably priced

"Comfortable,Clean, Great Price"
Suesan L, 10 Septembre 2017

This hotel was a very clean, comfortable and very well priced. It included a full breakfast, refrigerator, microwave and coffee in the room. The rooms were clean and large and the beds comfortable. This hotel is about 30 minutes from the Las Vegas Strip.

"Nice Stay for the price"
nikij57, 09 Septembre 2017

The staff at this staff was very friendly and professional. The room was clean but the carpet in the hallways were dirty. The Best Western I usually stay at in Henderson was booked so I selected this location. This hotel was cheaper but does not have the same appeal and ambiance as the other location in Henderson. This hotel is not in the best location and is not closely surrounded by shopping and dining. My stay was okay, no major complaint besides the dirty halls and carpet but I do not plan on returning this location.

"a place to stay with family ,bussness or just want a place to rest"
jesusmP6109IC, 09 Septembre 2017

a great place to stay with clean room and a staff that will make every effort to make your stay easy for us , our grandkids meet us in our room the staff made sure that we had everything that we need it chairs , extra glasses ice trays , for food that we brought in thank you I cannot put into words what great place to stay

"Great Service, Clean Room"
rodb44, 04 Septembre 2017

Hotel host went out of his way to make our stay good. Staff here - excellent and friendly. Room was clean, bed was nice, TV good size, hallways were kept clean, kitchen area was clean, breakfast was good. The hotel is a great quite place to stay close to Vegas but not in the hustle and bustle of downtown.

"No Wifi. Overflow hotel..."
wkrik, 04 Septembre 2017

Being in IT, not having Wifi drove me crazy while staying here, trying to get multiple types of devices working. They outsource the connection and don't want to be bothered. When I informed them, they apologized and just graciously smiled. They want you to work with the 3rd party company directly, as it is stated on the desk in the room. I'm on vacation and have better things to do than sit on the he phone with a vendor. I can do that at work or home. Staff was friendly, the hotel room was clean, and beds were comfortable so it did the job. Welcome cookies are always a plus! Breakfast was eh. It was typical for what you get in BW+ and this type of hotel that offers it. Waffle maker, fruit, juice, breads,etc...they closed off the space and there are too many people to fit. They need to open it up or spread it out. They have a bar just completely wasting space (cause no liquor license) they could maybe turn into a buffet.

"A Great Best Western Hotel in Henderson NV"
jonu155, 30 Août 2017

We have stayed at this hotel many times over the past 5+ years. Initially because we needed a pet friendly place. We continue to stay here each time we pass through as it is roughly the half way point between Salt Lake City, UT and Maricopa, AZ. Highly recommended!

"Real Value in the Vegas area"
Steven S, 29 Août 2017

Nice comfortable Hotel with a caring staff. The rooms are nothing fancy, but nicely furnished with comfortable beds and free HBO. When you consider there are no resort fees (the biggest rip off in Vegas) and a good quality free breakfast, this place is hard to beat. You won't find any slot machines, but if you are looking for a quiet hotel with good value you should consider it.

"Loved this hotel"
Suzette M, 20 Août 2017

Excellent location - quieter and cheaper then staying in the heart of Las Vegas but only a short car ride away from "The Strip" and all its attractions Great bed. Lots of pillows. Good lighting - plenty of lamps and power points for charging all your electronic equipment. Room had it's own fridge, iron & ironing board Excellent shower. Good water pressure and plenty of hot water. Loved the magnifying mirror in the bathroom. Handy and very workable coin laundry. Excellent breakfast. Staff friendly, helpful & very efficient. Did not have to wait at reception to check out. They slid the bill under our door before 6am. Would definitely stay again

"Satisfying Stay"
NTR2012, 16 Août 2017

I stayed one night and it was pleasant. There's nothing extra special about the hotel - it's clean, free breakfast, and the staff were friendly. Well one thing…there are a LOT of TV channels! I enjoyed the variety and flipping through the all channels. The city of Henderson is a great place to stay in general if you are not interested in the hustle and bustle of the Vega Strip, and enjoy the mountain view. I would not hesitate to return to the hotel for a night or two.

"Comfort and Coolness in the middle of a Hades-Like Hot spell."
favoriteunclenormie, 08 Août 2017

By far one of the most comfortable and enjoyable motels I've ever been in.It is comparable with the Carmel Inn in Thibodaux ,LA. Everything is fresh and clean. The beds were outstanding with plenty of really nice pillows.The air conditioning left nothing to be desired.(It was 110-115 degrees outside.) The food area was restaurant quality and the menu full and great tasting.It is not close to fancy casinos( a couple of lesser casinos are around).It is located on Boulder Hwy in a somewhat industrial area.I felt we got $200 /night service for $89. The pool is somewhat small. We didn't use it ,because at 110 degrees,it is a waste of good air conditioning time.

"Worth the under $100 a night"
eridanampora, 07 Août 2017

Pretty legit place for the price near Vegas, and including taxes it was around $90 dollars. The first thing you'll notice about the rooms is that they're absurdly big. Like wow, there's an entire two beds worth of blank floor space, and the bathroom's super huge, so if you're claustrophobic, this is your place. Beds were comfortable, and the couch/foot rest are comfy enough to sleep on if your heterosexuality is threatened enough to not want to share a queen-sized bed with your bro. Literally the only problem with the place is the location, as the neighborhood seems kinda sketchy, but it's not like the hotel can really pick up their building and relocate it. I didn't get a chance to go down to the complimentary breakfast, but the muffin my friends brought me was legit and they said the waffles were pretty awesome.

"A wonderful property slightly off the beaten path!"
Italycathy1, 06 Août 2017

Tremendously friendly staff and wonderfully clean rooms and general dining and bar areas. I chose this property because it is a BW Plus and was not disappointed! Our King rooms were very clean with comfortable beds and sitting areas. Full breakfast the next morning with waiting newspapers. Would definitely stay here again if my travels bring me to the Las Vegas/Henderson NV area.

"Not worth the $300 a night"
Kevin C, 01 Août 2017

I am a Best Western Rewards member, adn I enjoy my Hotel stays. I did not enjoy this one. The breakfast was poor, the security around the premise was in question. vagrants living in adjacent parking lot and the area as a whole is not famil y friendly. No restaurant on premise. Staff fine friendly. I was looking to save some money and did not want to be ripped off on the strip, but at least I would have been somewhere closer to evertything and plenty of security everytwhere.

"Great Value for the Money"
richardeU6933YD, 29 Juillet 2017

Recommended. Hotel and Front Desk staff above average. Beds not very comfortable. Breakfast was the best of various hotels brands we visited, with the exception of Embassy Suites, which cooks to order, but you pay for it! Room was very quiet, even though the hotel was fully booked with many children. Mattresses and pillows could be replaced. Several suggestions: Have a hand sanitizer station posted at the beginning of the restaurant. Breakfast is self serve, and there were thousands of hands touching breakfast serveware! Toaster needs replacing. Increase the number of Handicap parking spaces. Thank you.

"Friendly staff"
Karen M J, 28 Juillet 2017

Nice quiet hotel with friendly staff. Close to Henderson birding sites. Not the typical LAS experience... they serve bacon every other day for breakfast. AND, the air conditioning works well! Much needed in summer in LAS.

"Excellent value for the $"
karlr293, 16 Juillet 2017

Beyond excellent value & service..highly recommended to anyone looking for a clean comfortable hotel to stay at for a low to moderate price. Received a complimentary suite upgrade for being a Best Western rewards Platinum member

"Clean Room, Nice Staff, Good Breakfast "
Lisa T, 15 Juillet 2017

Stayed in Henderson on our stop over in Las Vegas. Came in late, personnel expedited our check in and was able to honor my request for a 1st floor room. The location is not terribly far away from the strip or shopping, with significantly better prices. Breakfast was good, they had biscuits and gravy, in addition to the other normal breakfast items. Pool was a little small and the property is pet friendly but you would never know that pets are there. Housekeeping does a good job cleaning.

drifterdon, 15 Juillet 2017

This is a good hotel at a reasonable price. The location is in a semi industrial area with not much to do close by. The breakfast room and the quality of the breakfast was very good. If you are looking for a good place to stop overnight this fits.

"Best Western Oasis"
larrymK4063QR, 15 Juillet 2017

A reasonable, comfortable place when we needed it. After our A/C broke, we had nowhere to go and Best Western was there and the prices were very reasonable. The pillows were top notch and would go back in a heart beat. We're going to see family in NJ next summer and will be using Best Western for a place to stay.

"Good Night's Sleep Here!"
PropellerJourney, 14 Juillet 2017

We were on a road trip from Arizona to Glacier National Park, then to WA, OR, NV & return to Arizona in late June 2017. This was our last hotel going home! Our room had two queen sized beds, microwave & refrigerator. Got a good night's sleep as this hotel was quiet when we stayed there. They do have one public use washer & dryer. As to the free breakfast, it is what it is--bad--people roaming around.trying to toast bread, etc. Usually we by-pass that. Parking was not an issue. We recommend this hotel to all.

"Best stop over"
Jody W, 11 Juillet 2017

Clean and promt service bedroom was amazing for the price..booked through booking. Com .. Breakfast wasn't that great and pool was fabulous especially in summer . Parking good and on the way out free coffee or tea . Good location.

"Cousins 60th Family Birthday"
CATHY R, 10 Juillet 2017

Just love this Hotel. Aurora was so friendly and professional at the front desk. She was able to upgraded our room to a mini suite. She is a true asset to hotel . We were on the third floor and the maintenance gentlemen were working by the elevator and welcomed us along with a smile and said we had a great room and if we needed anything to please contact the front desk. Wow, how often do you get such great serviced in the first 10 min at a hotel. Room was great, breakfast was good and service was excellent.

"Very Nice Hotel Great Staff"
Kevin H, 10 Juillet 2017

Great Hotel, Great Staff, very nice stay We stayed in the suite and it was like a small apartment. It was very comfortable and very clean. Breakfast was good as usual. I recommend this hotel. Nice Pool

"Very Nice Property"
Rey P, 06 Juillet 2017

Property and Staff are really good, professional and welcoming! I would say that the property is a good. The fitness center is really one of the best I have seen at a hotel. Just that the handicap setup is still very challenging for a handicapped person unless you are tall.

"Great stay"
oliviasU5644WQ, 06 Juillet 2017

This place was very nice for a one night stay. I enjoyed every bit of my trip to Henderson. The town was nice, the stores around the area were familiar and so were the eateries. The property it self was very nice, quiet and comfortable. I highly recommend it.

"If you're not staying on the Strip"
Peter A, 05 Juillet 2017

Located less than half an hour to the Las Vegas strip and with easy access to Hoover Dam and highways to other attractions. Disregard the location next to a storage facility and cement truck depot. Not much for views, but you'll get that elsewhere and the room was very quiet. Hot breakfast included adds to the value.

"Great breakfast, very comfortable, close to Cowabunga Bay"
Kate G, 28 Juin 2017

My 3-year-old daughter and I were on a 6-night roadtrip across AZ, Utah and NV. This was by far our favorite hotel. We chose this hotel because of lack of resort fee, breakfast included (delicious) and close to Cowabunga Bay water park. I highly recommend staying here.

"Clean & comfy"
mmeclavie, 25 Juin 2017

Stayed at this BW for a quick night. Didn't get to try the pool or fitness room but the hotel room was clean and comfortable. The breakfast was nice, though my 8 year old was not impressed with the "BW" in the middle of the waffle that interfered with his syrup! lol Would definitely stay there again.

"Amazing Staff - Especially Josh and Aurora"
jschlutz, 24 Juin 2017

Stayed at this hotel for 8 nights due to severe heat in Las Vegas. Not only did we get a great rate through online booking, but the staff was most accommodating. No matter what we needed they jumped to help. On the last 2 days, we had to move to a different room and they found a room right down the hall from the old room and had it ready immediately so we could move as quickly and easily as possible. Josh and Aurora helped us make the last 2 days better than the first 6 nights and I did not think that was possible. The breakfast is amazing, free papers and the overall treatment from everyone, even the housecleaning staff was just amazing. If we ever have to escape the heat again or need a place when we visit Las Vegas after we move, we will book this hotel for sure....

"Excellent motel"
126alisonn, 21 Juin 2017

Booked online and check in was great. Highly recommend this motel, its in a great location to drive to the strip and Hoover dam. The rooms were excellent and offered full breakfast. It was too hot out during our stay to use the pool, but very nice pool.

"Best Western Henderson Nevada"
Laurie D, 19 Juin 2017

Large room and large bathroom too. Good breakfast with many hot and cold selections. Restaurant in walking distance and many within 5 miles of driving. Easy access to highway and 20 minutes from Las Vegas airport. Some casinos in immediate vicinity. Friendly and courteous staff as always.

"Fail to Pay Attention to Details"
Donald J, 15 Juin 2017

This was the second time we've spent in the past 5 days staying at this hotel. Our stay last week went quite well and earned a 4-star rating. However, on this trip, the hotel staff failed to pay attention to the details which resulted in considerable annoyance on my part. First, they failed to recognize I was a Platinum member, which in itself was okay since I'm used to telling the front desk staff what gift I want as a Platinum member. The first problem I encountered was the TV not working. When I called the front desk, there was no answer. I waited another 3-5 minutes and finally someone answered. When I explained the problem the desk clerk told me that there was either a problem and advised I should unplug the tv and plug it back in. After failing to solve the problem the clerk then told me that hopefully the problem would go away in the afternoon. I felt like I was expected to solve the problem on my own. I also tried calling the front desk two other times and no one answered. I had to walk down from the 3rd floor to ask the front desk at 5:15 pm to have someone come and clean my room. The staff promptly arrived and cleaned my room. The other issue I had was at check-in time. I had checked with the front desk before departing on my last visit (4 days) if they had me on the ground floor as requested. The clerk confirmed I was on the ground floor when I returned in 4 days. However, I was told there were no rooms available on the first floor. Throughout this entire stay I felt as though the staff was continually failing to pay attention to the details of their job. I do not think I will stay here again when I pass through.

"Very nic BW"
tajikbernie, 15 Juin 2017

This is the third time I've stayed there. It is always clean, with good breakfast choices and decent Net speed. Nice pool and close enough to the Strip/Downtown that you can get there in only a few moments.

"Great stay!"
MrLandos14, 11 Juin 2017

Our stay was perfect. The hotel was very clean and had everything we needed. Very nice room and the staff was pleasant when we had interactions with them. We would stay again and recommend to anyone. Keep up the great work.

"Clean with Nice Lobby"
busymom11, 10 Juin 2017

I was traveling with my son and two young family members to and from CA. I wanted to stay somewhere off the Las Vegas Strip. This is an average hotel. The lobby is very nice and the gals at the front desk were perfect. The rooms were average. We had a good night's sleep and ate a decent breakfast. We didn't swim in the outdoor pool. It was average also. There was free parking.

"Hard bed Hotel"
Myron H, 08 Juin 2017

Hotel was good but the Beds were to Hard. The service was great the rooms were clean and the staff was great. The breakfast was great and the location was great in Henderson Nevada. Will would not stay at this hotel again because the beds were to hard and we could not sleep. The next day we were really tired from not sleeping.

"Comfortable and convenient hotel near Las Vegas"
llagonne66, 05 Juin 2017

A bit away from the fury of Sin City, this Best Western offers an interesting starting point for visiting Lake Mead NRA or going to the Strip for the evening. Access to the I-15 is also very easy. The property appears to have been renovated recently so our two nights stay was very comfortable. Decent breakfast (for this type of hotels), efficient staff, good value for money : we are satisfied by our choice.

"Clean stop hotel"
Elvis N, 05 Juin 2017

My hotel when I come back on both area in always here and the staff is amazing hotel is great rate always affordable and the parking excellent and both safe.cant beat Reg quality here especially for the area

"Late night stop over"
Alisha F, 05 Juin 2017

After driving all day I just couldn't drive two more hours to my reserved hotel. Boulder City was fully booked so I backtracked to the nearest BW. While it was nice and clean with a good breakfast, arriving at 10pm was uncomfortable as a woman traveling solo. Had to use the back lot to park, sort of dark, people sleeping in cars and sketchy guy wandering around. Pot smoker by the pool put it out in the pool. My hall smelled very strong of pot which lingered into the morning.

"Great Stay at Henderson Hotel BW Plus"
Vanessa R, 05 Juin 2017

HUGE fitness center that was very nice with free weights and open 24/7. It was also nice and empty so that was great! Rooms were very clean and nice and the bed is the most comfortable we have stayed in for a long time. Breakfast was super delicious with biscuits and gravy and a whole ton of options. I would have loved to see freshly cut fruit instead of just bananas, apples, and oranges. But there was a wide selection of foods to choose from and it was great. Staff were all very kind and helpful and let us store ice packs in the freezer. They let us have a late checkout even though they were very busy the next night. It was a great stay and we were glad we chose this hotel. It was nice to be away from all the traffic and buzz of town but still about a twenty minute or so drive away from town. ... ... .. .. .. ... .. .. .. .. .. .. .. .. .. .. .. ... .... ... ... .... .. ... ... ... .... ... ... .. .. ... .. . . . .. .. .. ... ... ....

"Excellent Hotel!!"
Morgan W, 29 Mai 2017

Friendly staff and clean facility! The only complaint is location. The neighborhood seems a little scary but we didn't have any issues at all. Loved the beds and the breakfast! The staff was extremely friendly!

"great place to avoid "the strip""
davenliane, 29 Mai 2017

This property stands out in a plain area of Las Vegas; right off the Boulder Highway. It's a very high quality establishment; one of the best breakfasts we've had at a hotel recently. The location was perfect for our journey and, because it was not in a packed, glitzy area, was very quiet.

"Comfortable stay"
prahaladv2017, 26 Mai 2017

Stayed here for 2 nights. Check in was quick. Stay here was comfortable and enjoyable. Room was very spacious and clean. Quite location. Liked their pool. Breakfast was sumptuous and good. Staff were polite and prompt. Nice decor. Good location to visit lake mead and hoover dam.

"Wonderful stay at this Best Western"
prunetree, 20 Mai 2017

Everything was great. Check in a breeze, room was just what I requested. Nice mini-fridge with freezer area. Good area near it and the micro to place items. Beds were good, could use firmer pillows. Breakfast was very good. Great selection. Dining area good size, even with booths. Coffee and tea available 27/7 in lobby. Good business center also. All the staff were nice and friendly. Great location. Will be back!

"Good hotel for the price"
Jennifer H, 18 Mai 2017

This is your typical Best Western hotel. The room was on the smaller side but the bed was comfy! The hotel is dog friendly for a small fee. Nice breakfast included. Friendly staff. I wouldn't recommend staying here if you want to make multiple trips to the strip.

"quiet hotel"
Nick H, 17 Mai 2017

I enjoyed a quiet one night stay on an 8 day business trip. There are not many food options for dining near the restaurant, but it is in quiet location at night which I appreciate for a good night's sleep. Morning breakfast was good at the hotel, as was the room. The floors of the hallways, elevator, main areas, etc., could have been vacuumed more frequently as there was a fair amount of loose dirt, but this could also been a timing factor of my arrival/departure and general area cleaning times. Not my top pick for a Best Western, but far from the low end.

"Great Value"
Paul G, 17 Mai 2017

A very nice BW hotel at a reasonable price. Only negative I noted was the surrounding area was more on lower end that I would prefer. I was travelling between states and I did not want to unload all the contents of my vehicle. Once I parked in a well-lit spot, I did not want to give it up so I settled for cup of noodles because there was nothing more than fast food within walking distance. PS: My car was fine overnight.

"Definitely not a BW Plus as stated"
GlendaZ, 16 Mai 2017

We asked for a pet free room which we got. We were in a room the farthest away from everything - 3rd floor end of the hall. It was a long hike to go anywhere. The room was comfortable with the exception of extra high beds. The tevlevision did pixel out a few times. Breakfast was good with hot items and plenty of seating in the breakfast room. This hotel is in an industrial and old closed casino area. Be sure to lock your car. Not a great area to be in.

"Nice room, no window view"
Tom T, 15 Mai 2017

This was a nice large room, not a 2 person jacuzzi tub though. That is the downfall of the room. Breakfast isn't as good as some of the Best Western's I have stayed at, but still good. Staff is very nice and friendly. If you like a window view there isn't one from this room.

"Nice staff and reasonable room rate"
Louise S, 11 Mai 2017

This hotel is very reasonable as far a cost. It is located in an area that possibly isn't as desirable but I have never had any security issues with my vehicle and I won't hesitate to stay at this hotel again.

"Good place to stay and avoid the Strip"
Sandi N, 06 Mai 2017

It took a little longer than it should to get checked in, but that was due to the guests in front of me and not necessarily the front desk staff. The breakfast is definitely better than is available at most hotels of this rating. The room was clean and quiet and we slept well. I would recommend this hotel to avoid the horrors of the Strip.

"Best in Class"
gardog, 04 Mai 2017

For a Best Western, mid-range chain hotel, this is above average. The rooms are very comfortable, bedding very good, microwave and fridge in each room. Service is excellent. Breakfast is above average for this type of hotel. Outdoor pool is small but adequate. The location is the only potential drawback for some. It is not really intended for people going to the Strip but for people who have dealings in Henderson. Boulder Highway has some seedy areas (as does much of Las Vegas!) and this hotel is in my opinion on the border of a nice and not so desirable neighborhood. Parking is well lit. Short drive to casinos such as Fiesta Henderson, Sunset Station, Eastside Cannery and Sam's Town. Quiet neighborhood!

"Enjoyed the hotel very much"
edwardrC9484GQ, 04 Mai 2017

We booked the room with our Rewards Card and was so surprised to be staying in a beautiful Suite. We were only expecting a standard room. The breakfast was outstanding. It had just about everything we could desire. A very nice stay.

"Friendly and Clean on a Budget"
vpsocal, 02 Mai 2017

Very good accommodation, especially for the price. Friendly staff. They provided us with a list of restaurants, some of which delivered. Really clean and quiet. Good breakfast. Comfortable bed. Stayed one night, as I was on my way to St. George to visit Zion and Bryce National Parks.

"Clean and Safe"
Michael P, 02 Mai 2017

This an excellent hotel well off the strip. The rooms are clean and it is quite. The free breakfast is very good. Great stay for business or for vacation. Since it is well off the strip, you would need you own transportation to the strip or you could Uber/Lyft.

guf57, 29 Avril 2017

This hotel is very easy to find. The staff was very friendly. The rooms were clean and smelled fresh. The pool area was small but nice. The pool is not heated and was chilly! The breakfast in the morning was great. They have almond milk!! Would recommend and return again.

"A wonderful stay"
RDW_657, 20 Avril 2017

An exceptional stay at this BW Plus during our family trip to the Southwest. A one night booking turned into four as this hotel was great base for us to climb, hike and explore in the desert. While this particular area of Henderson is kind of industrial, the location is still accessible and close to freeways. Amazing staff, very nice breakfast, dining room, and pool. Would definitely return!

"Friendly and Clean"
Ken L, 18 Avril 2017

We were very satisfied with this location.The entire facility was very clean and well maintained. The outdoor pool is kind of small. Beds and pillows were comfortable. The staff was professional and friendly. Would stay here again.

"A cut above"
Steven S, 18 Avril 2017

A very nice hotel. It just seems to be a little better than you would expect. I have stayed in other BW Hotels, but this one is just a little nicer. Better breakfast and even nicer toiletries than other hotels in this price range.

"Very Clean Very Modern"
Misty K, 17 Avril 2017

Upon arrival I was disappointed by the area, but with in 3 miles, Freeway, Restaurants, Galleria Mall Lots of stuff to do. Inside the hotel was very clean, Very Modern and comfortable. Breakfast was great! Staff was great! Best of All NO RESORT FEE! Definitely coming back!

"safe clean good price"
Barbara C, 13 Avril 2017

I felt safe here and felt I was given a fair rate, it is located a bit out of the way but I felt the lower price made up for that. there is nowhere walkable near by. it was a typical Best WEstern property that you can always rely on.

"Excellent option away from the Strip"
Christine C, 12 Avril 2017

Sometimes you want to go....away from the bright lights of Las Vegas but still be close enough to get there in about a half-hour. This Best Western Plus property is just the answer. We wanted to get away from the glitz and glamour of the Strip but not be too far away from all the excitement, and this fit the bill perfectly. With free WiFi, nice and clean rooms, a great free breakfast and a friendly staff, there's a lot to like here. It is a little remote, so be sure to map it out just so you're not surprised by the distance from the Strip. But it's not so far away that you'll wish you stayed closer. We were impressed by the cleanliness of the hotel and the small touches, like the cookies at the front desk. We were wishing the housekeeping staff was a little quieter outside our room before 9 a.m., but that's a minor quibble. The front-desk staff was very pleasant throughout our stay and there is plenty of space to sit down and enjoy breakfast (which isn't always the case). If you're looking for a great value in Henderson, we'd put this near the top of the list.

"Vegas South"
Albert D, 09 Avril 2017

Best location, least amount of traffic, pleasant experience, clean friendly, modern, easy access to nearby Henderson Casinos, restaurants, Wal-mart, Harbour Freight, Target, and others. Most important was returning to Rental Car Agencys just take Warm Spring Road , travel west as you pass by the many gas stations before returning the car rental and taking the shuttle back to airport. E.Z.

"Adequate sums it up. "
natebertasso, 08 Avril 2017

Disclosure: My wife and I stopped in Vegas on the way to California and wanted a place off the strip to stay for one night. We booked this as an Express Deal on Priceline. Priceline had this listed as a 3 1/2-Star joint. I've stayed at Best Western hotels that earn all three and that half ... this isn't one of them. As the title says, it was adequate. Adequately clean: I didn't find and hairs, stains or bugs to speak of which is a compliment to the hotel. Adequately updated: All of the fixtures, furniture and appliances seem to be from the last 10 or 15 years, so nice enough. Adequately working: There was nothing that seemed to be in great need or repair. Adequately accommodating: The service in most cases was at or above par. Staff was generally friendly and seemed to enjoy their work. We asked for a king bed but got two doubles. And small doubles at that, not too ideal for couples. We each took a bed and called it a night. I don't know if they couldn't accommodate because there wasn't a king or because we got that second-rate service you usually get when you book through a third party. Unfortunately, the place wasn't ade-QUIET. In terms of quiet level, this one falls below the mark. I don't know if anyone (staff or guest) were loud, it just may be a construction thing. The doors and walls are mighty thin. For the price, there is pretty good value. There is a breakfast. Nothing fancy, but the area is clean and had great, restaurant-style seating in the eat-in area. The workout room was clean and well equipped with weights, cardio, TVs,towels and cold water. The rooms have a fridge and microwave which are a nice bonus.

"BW Henderson vacation"
jasonlO6853AJ, 08 Avril 2017

Was a great location for nice hikes in the Henderson/Las Vegas area. The Bird sanctuary of Henderson was about 5 minute away. Also did a hike in the Wetlands area. Excellent places to go when not hitting the casinos. Would stay here again when visiting the area

"Great, clean hotel"
stefaniew207, 03 Avril 2017

Hotel was a little off the beaten path, but it was gorgeous inside. Room was perfect, staff was very friendly. Breakfast hours are a little short and the pool was a little cold, but those were my only complaints. I would definitly stay here again

"Clean, quiet, friendly staff and gluten free!"
Terri M, 02 Avril 2017

We're on our way to Zion Natl Park and stopped here for the night. Front reception very helpful and gave us list of restaurants. Room was clean, beds comfortable, free wifi and it was everything we needed. But in the morning, it was even better. Huge buffet options of breakfast foods. I must be gluten free and they had separate gluten free cereal options and the staff pointed me to other gluten free options, even voluntarily showing me the containers showing me the ingredients. Very friendly and helpful. I also really appreciate Best Western's efforts at being environmentally friendly. Thank you!!!! I/we appreciate it!!!!

"Quiet & Relaxation"
smallie27, 27 Novembre 2016

Wonderful, clean, quiet and out of the way. A great travel motel destination only minutes from the chaos of Henderson, Nevada. The staff at the motel are very courteous, friendly and helpful. We will return.

"Very Clean (Non-Smoking) Hotel"
Robert D, 18 Novembre 2016

I chose this hotel after searching for non-smoking hotels close to Vegas. This one was super clean! And the reservation came with a hot breakfast. The staff I met were exceptional. And the price was reasonable. The Vegas Strip is a 20 minute ride. There is sufficient parking, though you might have to walk a bit if the spaces in front are full. I will definitely stay here on future trips!

"A good place to stay away just that bit away from Las Vegas"
Trevor A, 18 Novembre 2016

A clean, quiet and comfortable place to stay. Good access and nice rooms. Easy access to Las Vegas & convenient for Lake Mead, Hoover Dam, etc. Good breakfast but don't expect it to be up to the standard of a high quality British B&B. If you're interested in guns & USA culture, go to the filling station next door & talk to the guy behind the counter!

"Alarms constantly going off"
Danielle G, 18 Novembre 2016

Have stayed at this hotel twice, and both times alarms went off. The first was the fire alarm, for no reason. The second was the air conditioning vent/filter alarm which due to inadequate staff was unable to turn off.

"Pleasantly surprised "
Janice B, 09 Novembre 2016

This is a great place to stay. The reception area is very clean. Check in person very nice and knowledgeable....she helped me with my newly remodeled....very clean....and nice. We highly recommend this Best Western .

"Nice hotel"
Beverly G, 06 Novembre 2016

We stayed at Best Western Plus Henderson while attending a baseball camp in Vegas. Area is old but the hotel was great. The room was very clean the breakfast was good with bacon,waffles with topping, potatoes, eggs, oatmeal etc.. Niomi at the front desk was very nice and helpful. Greeting guest as you came in. This hotel is a little ways out but well worth the 10 mins from downtown or strip. Why pay resort fees. We would stay here again. Also Walmart and a Costco are near by.

"Small room"
MesaMac, 06 Novembre 2016

At check-in, we asked for and received a quiet room on the 3rd floor. The only thing that stops me from giving this a 5 is the fact that the room was quite tight e.g. if I sat at the computer desk my wife had to almost climb on the bed to get by. It didn't help that the chair did not roll properly on the carpet. The bathroom door opened out into the room and blocked the closet door. The sink, toilet and shower were all in the same room-not always the most convenient arrangement. But: great lobby; fantastic bed; strong wi-fi; good breakfast; clean; friendly staff; close to the Hoover Dam and an easy exit from Vegas if you are heading to the Grand Canyon or Phoenix. More of a 41/2 star.

"Very nice hotel"
jabaang, 02 Novembre 2016

Lovely hotel. Nice lobby, great front desk service, nice sized room with plenty of drawers, m/w and fridge, and very clean and comfortable. We stayed here as we did not want to stay in "vegas" proper, and enjoyed it very much. Convenient to lots of eateries and stores. Highly recommend this BW Plus.

"Lovely hotel in quiet arra"
Sharon W, 31 Octobre 2016

We stayed here the last day of our trip for easy access to the airport. It's actually a bit of a way out and the transit doesn't start till 8am so we had to get $30 taxis each way - our fault we should have planned better. The hotel itself is really nice with big well decorated rooms with super comfy beds. There's a bar and restaurant over the road for easy dinner. Very good.

"Industrial Area, Very Good Stay"
David D, 30 Octobre 2016

Drove non-stop expect for fuel from Denver to Las Vegas and booked a room here on the internet from Mesquite, NV. First thing you need to know is that this hotel sits in an industrial area on all sides. You will not be walking the neighborhood at all unless you know someone at the trailer park across the street. There is a Chevron gas station a few blocks away, and a Casino and Walmart and other stores approx. 1.5-2 miles away so you have good services nearby. If this hotel was in a better area, it would cost 25-50% more to stay because it's clean and well run. The Complementary Breakfast was very good only missing one key thing: Egg Whites or a Hard Boiled Egg. The attendant kept things very clean and organized near the food. My room was very clean and neat and so were the hallways. Bed very comfortable, not as comfortable as the Mandalay Bay Hotel, but much much better than a Motel 6. Interestingly, the Best Western Soaps and Shampoos are much better quality than Mandalay Bay--go figure, however they are made in China. Staff contact was very good. Nice folks. Parking is outside in the hotel lot. It is not secured, so don't leave anything valuable showing in your car. If you stay here-you are between the Vegas strip and Lake Mead/Hoover Dam so check them out. Lake Mead has a 30 mile walking/biking path along the lake--I went--it's beautiful. I would stay here again for a night if the price was right. Guests staying here included girlfriend get together, business people, day travelers, people who just moved looking for jobs, and construction workers I saw. Great place to stay if you want to be totally "off the radar." I don't think anyone would find you here.

"Surprisingly Nice - Super Comfy Bed"
DeAunderia, 29 Octobre 2016

Let me start by saying that I am not one that usually picks a Best Western to stay in even for a night. My husband and I were arriving into Vegas after midnight and would be driving down into Arizona early the next day so it made sense to find something closer to the airport. Priceline gave me a great deal on this hotel and then when I called to inform them that we wouldn't be arriving until after midnight, they noted an arrival of 2-3am and gave us a late checkout of 12:30pm. The room was nicely appointed with a microwave (we never use them), a nice-sized mini fridge, serious channel overload cable, and good smelling soap with exfoliant for the shower. The thing I liked most was the blackout shades and the most comfortable bed I've had at a hotel in a very long while. I really wish we could have stayed another day and I honestly would not have left that bed! PS - saw the new manager/asst manager on my way out handle a disgruntled customer with care, concern and professionalism. I was impressed because this is not what usually happens at front desks lately. I would stay here again!

"Super time again"
bigwhite, 29 Octobre 2016

Nice well run hotel.....great condition, rooms super and well appointed, breakfast room large and nice food choices....would stay here again.....had room on 2nd floor facing out back..not much of a view as a truck had a door to another room....not my favorite but lucked out as nobody was in be aware they have adjoining rooms....

"best western henderson"
eacano1, 26 Octobre 2016

It was a great hotel. It had a great breakfast. It represented a great value. The rooms were clean nice rooms with comfortable beds. Best of all it had an electric vehicle charging station so I could recharge my hybrid electric vehicle.

"Even has a ChargePoint Station!"
jbmmasters, 26 Octobre 2016

The Manager and Staff were great. Our only negative was that we feel that the bed was too firm. This is a problem that is difficult to make decisions about, but either a hotel makes all their beds the same, or they offer an assortment of firmness's. Otherwise, we truly liked this property and value for the night's stay.

"Best plce for non gamblers"
Tracy S, 21 Octobre 2016

This BW is well off the strip and away from the stumbling drunks Very Quiet Pet friendly and always a welcome sight after traveling for 6 days . The staff has always gone out of there wayto help with the crazy situation we are always having. Love it

"Great find, best complimentary breakfast."
DiRider, 18 Octobre 2016

Note: My husband and I travel often, usually staying in hotels. Sometimes we are luxury travelers, sometimes budget. I review hotels/restaurants at a relative level, not comparing a $100 room to a $400 room. To be fair, I adjust my level of scrutiny accordingly. This location was our 18th night on the trip. We normally book through AAA, which offers the most attractive room rates. We have found that the hotel sites offer the same low rates, sometimes better. For this stay, we booked on the Best Western site. We checked into the BW Plus Henderson Hotel after a long day on the road. The room was well beyond expectation for the price. Comfortable King bed with down pillows and nice linens. Plenty of towels for 3. Soaps, shampoo, conditioner. Roomy accessible bathroom, with 0 entry shower with bench, big enough for 2. Iron and ironing board, hairdryer, free wireless and hardwired Internet, Our room was HUGE, with desk, microwave, refrigerator, In room coffee, 2 armchairs with ottomans (see pics) and 24-hour guest laundry and business center. Electric car charging for guests. Also complimentary airport transportation. At the end of a 3 week road trip, we were hungry and tired, arriving at our hotel after 6:00 pm. The front desk recommended Albertson's, when I asked for a grocery store, 4.8m down the road. We are not junk food eaters or casino people and were ready for some rest and dining in the room, so off to Albertson's we went. Deli fried chicken, some inari sushi and lemon pasta, a 6 pack of 805 and we were back in our room in ½ an hour for relaxed diningg in front of the TV (see pics). Better than usual breakfast in a nice room with TV and a very efficient hostess, clean and well stocked. Cheese omelets, bacon, biscuits, gravy, fresh fruits, yogurt, milk, 4 juice selections, coffee and BONUS, 2 Belgian Waffle makers plus an International Delights iced coffee maker. Don't pass this hotel up, it's a bargain and very easy to get to location. Great staff and lovely housekeepers.

"An overnighter to remember"
one4ch, 16 Octobre 2016

My wife and I stayed here and it was awesome. Rooms are super clean and the staff is amazing. It is off the strip but we also didn't want to pay the ridiculous rates on the strip for a one night stay. Well worth the rate and we will be coming back.

"Was delighted with our stay"
Linda N, 14 Octobre 2016

Was concerned that the regular hallway and adjoining room noise would cause our small dog to bark nonstop. We only heard a small amount of noise a couple of time and our dog only barked twice. Room was great size and the staff was great. Will definitely choose Best Western for our next stay.

"Comfortable,Clean and Quiet"
patricklN3477HL, 08 Octobre 2016

Great place to rest on your way to Arizona. Very clean,quiet and comfortable. It is on the correct side of Vegas so no traffic to deal with in the morning heading out to Arizona. Easy access high speed internet and enjoy a good complimentary breakfast before you hit the road.

Steve D, 05 Octobre 2016

Good position close to LV, Hoover Dam and GC and way cheaper. Not too busy when we were there (mid week). Really good breakfast - not busy and good choice. We booked disabled room for 3 of us and was massive. Easy parking. 7-11 and pizza place 2mins walk away. Coffee at breakfast and reception really good too. ??. Nice helpful staff Only down was no safe.

"Very accommodating "
bardburt, 05 Octobre 2016

I was traveling with an extended family of 8 (5 adults, 3 kids). My brother has mobility issues, so we requested an ADA room. The cost was the same reasonable price it was for the other rooms, and the room was spacious with a seating area and a large bathroom. It was just what we needed, and the delicious breakfast was perfect fuel in the morning.

"Road Trip"
mrsnourse, 04 Octobre 2016

I must say that most of the BW we stayed at need their rooms aired out or carpets cleaned. The lobby of every hotel was very nice but the rooms not so great. In one of the BW we stayed at the sheet had a big stain on it. We checked to see if the stain was from a dirty sheet (if it went through to the mattress pad) but it was just a stained sheet. I am sure the sheet was bleached but it should have been replaced. The same BW had grey towels, I noticed that the desk clerk and the laudry person were the same. Thus grey towels and stained sheet. I was also told when checking in that the $25.00 deduction for staying at two BW during the same month would be automatically deducted. That is not the case.

"Decent stay"
Candace L, 04 Octobre 2016

Easy check in. Beautiful facilities. Good breakfast. Nice people. My only complaint is the parking lot. The entrance is not in front. Required turning around because we expected to be able to enter at the front. There's also not a lot of parking close to the doors. As 2 ladies traveling alone, arriving about midnight, and carrying luggage, we felt a little u safe walking as far as we had to to get inside the building

"Nice hotel"
Scooter914, 03 Octobre 2016

We had a very pleasant stay here. The rooms were quiet and very clean. Staff friendly. The complimentary breakfast was very good. We were just in town to visit family so we did not stay but a couple days during the week days. While it was along a major highway and area that is more industrial/area in transition, we didn't hear the traffic thanks to thick Windows. Parking lot seems small to me and we wanted to keep our car in view, which wasn't a problem thankfully. No issues--would stay again.

"Beautiful facility"
53Frosty53, 02 Octobre 2016

This was a beautiful facility. I think personally that the area is changing around the Best Western. Everyone was very nice. The breakfast was good. The bed was comfortable. The sheets felt good and like new. They had fruit water upon check in and coffee. Also, fresh fruit.

"Very nice place."
DrivingZiggy, 30 Septembre 2016

Nice location, nice aesthetics. Got to my room and it was nice, too. Breakfast was nice. Seems to be in a good location as I "felt safe" for my stay. Lots of places to eat and shop nearby. Close to the Hoover Dam.

"Recommend this location"
Kathy T, 28 Septembre 2016

Our room was very clean and the bed was quite comfortable, so no complaints on that. One annoyance was the loud AC unit. When it cycled on, it was very loud, but the noise did decrease as it ran. We just turned up the temp so it did not run so often. The continental breakfast was absolutely the BEST we have had in our travels, lots of choices. There were muffins, bagels, Danish galore; all the usual fare, oatmeal, dry cereals, fruits and waffles. The hot foods consisted of small cheese omelets, sausage, potatoes, biscuits and gravy. There were 4 kinds of juices + more items. No one could go away hungry from this one!

"Best that I've seen for a long time"
Mary H, 27 Septembre 2016

Best employees, cleanliness, breakfast, they allowed our puppy! Loved it! All employees were pleasant and helpful, always busy doing their jobs. We were so impressed with the property even though it was not in the best area of Las Vegas/Henderson. We will definitely stay here the next time we visit our kids!

"Good Hotel"
Sherry H, 26 Septembre 2016

My stay was nice. Although the hotel was busy, I did not hear any noise while I was inside my room. Front Desk Staff were very friendly and accommodating; allowed me to check in several hours early. Breakfast was wonderful - great selections.

"Wonderful Experience"
Pamela B, 26 Septembre 2016

The front desk staff was very pleasant and friendly. The rooms were clean and had everything I needed and the breakfasts were wonderful. There was a great amount of variety to choose from and definitely worth the stay!!

"Thomas Manning "
Thomas M, 22 Septembre 2016

Stayed at this hotel for 4 nights staff really friendly and breakfast every morning,the rates are really good and hotel is spotless clean and big plus NO RESORT FEES.HIGHLY RECOMMENDED.only 20 mins front strip SAVE YOUR MONEY AND STAY HERE

"Poor business ethics and honesty"
Porter S, 21 Septembre 2016

I was extremely disturbed that my Charges jumped up over $ 40.00 a nite on Saturday & Sunday. I was not informed of that when I made the reservations a week prior.. What disturbed me the most was the Caviler attitude the desk clerk had when I discovered the charge increase on Saturday nite. (You are Lucky you were not charged $200.00 a nite) The then replied that this is not good customer service and this is not how you treat a Diamond preferred or any other repeat customer they have the uncanny ability to go some where else and her reply was " Oh Well ". Therefore I will stay at a different hotel even if its a house of repute before I spend another nickel at this hotel. Also I have notified my employer of the service and lack of value and I suspect that there will be no one form the Wanzel Group staying here again.

"Great... except for the pot"
AZGreeners, 19 Septembre 2016

Great hotel. Nice staff. Nice rooms. Great bed. Great location. Parking a little tricky at night. Only problem was room smelled like Cheech & Chong had been the previous occupants. WOWZA! Talk about contact high;-]

"Good price, location ok"
letsgonow3, 18 Septembre 2016

We got a good rate on this hotel. We drove to the strip, taking Warm Springs road over to the strip, as it was the easiest route. The hotel has a great free breakfast that has a lot of extras like pastries and several juice choices. The whole staff was nice and they let us in early at 12 noon because we got in early from the Grand Canyon area. No complaints on this one. The only thing we saw was that the size and location of the pool wasn't great, but we didn't plan on swimming.

"Very nice, clean hotel, great staff & good breakfast."
Lois M, 18 Septembre 2016

The Best Western Plus Henderson is modern and very nice inside and outside. It was very clean, the bed was comfortable and the breakfast was good. It is located in an industrial district but there are stores and restaurants close by. Good place to stay if you don't want to stay in a casino.

debrah340, 15 Septembre 2016

The check in was very accommodating, having another hotel give away our room. Breakfast buffet was wonderful, and the room was not crowded. Our automated check out was fast and did not have to wait around for anyone to do the check out.

"A Very Nice Hotel"
117chucka, 14 Septembre 2016

Road Trip Home from CA. Stayed a nite at the Best Western. Everything was 1 st class: Staff, Room, amenities ( Hair Dryer, Flat Screen TV, Shampoo Iron & Ironing Board, Plush bedding, Wi-Fi, etc.). All of this came at a cost higher than I liked to see when travelling ( $ 156 inc Tax ). This would be fine if I was staying in Vegas a few Days. I know that other Vegas Hotels are a lot costlier,

"Great Service!"
Scouseusa, 13 Septembre 2016

I recently stayed overnight here on my way to visit my daughter in Texas and forgot my iPad in the room. Before I even got to the next hotel and realized that I had left it the hotel desk called to let me know. They asked questions to make sure it was mine and then very kindly mailed it to my daughter's house. The employees were so friendly and helpful.

"Nice, clean place to stay"
Stryker22, 07 Septembre 2016

Basic, but clean hotel. Free breakfast is mostly good. Good variety with something for everyone. Fresh instead of powdered eggs would have made it so much better. Their gravy is really good. Extra outlets near the beds would have been nice.

"A convenient place to stay when visiting Las Vegas"
My02CentsWorth, 06 Septembre 2016

On our last trip to Las Vegas, we lucked onto this property and were pleased with the good value and nice location. It's still very nice. It's about 5-6 miles from the Strip so only a few minute's drive, and there are plenty of restaurants--and casinos--within a mile of the motel. Nicely decorated lobby, excellent rooms, comfy beds and a very comprehensive breakfast. And its location in Henderson makes it a good jumping off place if you're going to visit Hoover Dam.

"Great view, with a patio"
wildbilybob, 06 Septembre 2016

Had a great view of lake Powell and the city lights, with a nice grass patio on the 1st floor. Breakfast was great, nice clean, hotel, with a great gift shop. Restaurants are walking distance, as well as the tourist center. Staff is very helpful on tourist info and area adventures.

"Comfy and easy access"
aladdin_mp, 05 Septembre 2016

Hotel has good location, and all the mod cons. Breakfast is over promplty at 9 am, so must rise early enough to get there by 845 or it's slim pickings. Good restaurant/bar near by Plenty of parking if friends visit.

Sheng L, 31 Août 2016

Everything was good at the hotel except for one. Some people were playing loud music and drinking in the parking lot. It was scary for me. I found broken glasses in the parking lot the next morning. If this kind of problem can be eliminated, everything would be great.

"Loved it"
Rodolfo J, 29 Août 2016

This property is excellent. The breakfast was incredible. It is very clean and spacious. I enjoyed my stay. The location is a bit far from the strip but if that is what you are looking for, then this is your place. Excellent customer service

"best best western"
Leticia M, 29 Août 2016

excellent hotel loved the breakfast, Carolyn excellent customer services she was very helpful. i will definitely go back to this hotel. bedrooms very comfortable. and has a bar at night. i will recommend this hotel

"Would stay again"
shock43, 28 Août 2016

We picked this hotel because the location made it easier for us to get out of town the next morning and the senior rate was decent for a Friday night around LV. Our room on the 3rd floor was comfortable, the bathroom was very nice. Towels could have been thicker for a BW Plus. There were some minor housekeeping issues that we mentioned at check-out. One of the check-in clerks could have been more helpful, the other one made up for that, though. Breakfast was very good with lots of choices and a lot of tables. We would have liked to use their pool, but it was too windy.

"Nice place but keep in mind it is a no smoking property"
George F, 27 Août 2016

Room was nice, bathroom door was not plumb so it always opened up and slammed into the wall.I folded up some of the brochures they had in the lobby to wedge it half open. The coffee maker was missing enough parts so it would not work, we brought our on so we were fine. This is a NO SMOKING and NO VAPING property. If their sensors, designed by NASA detect any carbon monoxide they ding you with a $250 fine and no recourse for you. Parking: They don't have enough. We went there for a wedding and got back right before midnight 30 and had to wedge our mini suv between a light pole and where some knucklehead parked his Dodge truck and boat trailer that took up 4 parking spaces. Lots of homeless people in the area, so if you go out nite for a smoke carry one of those 4 cell Mag Lites that can bash someones skull just in case you need too. Their continental breakfast is a joke. Omelets are not real, chemistry was involved for sure. Bacon? never saw it. They had some type of sausage and I don't like to bite on hard stuff when I'm eating sausage. I chewed it and my wife who will eat almost anything took her plate to the trash and dumped it. Pool: Heated? Not at all. It was 78 on August 26 and had leaves in it. Staff: No knowledge of any local places to eat They know nothing. I chose this place because I have lived in Las Vegas 20 years ago and didn't want to be on that circus on the strip. Would I stay there again? No.

"Nice hotel with all the comforts of home"
Linda B, 22 Août 2016

The hotel was nice with friendly, helpful staff. Pleasant exterior, lobby & hallways and much bigger inside than it looks! Our king room was a nice size with adequate furnishings, microwave & roomy refrig. The bathroom had ample room with nice amenities and the bed was very comfortable. My only complaint would be the carpeting which had several stains on it and the slight unpleasant odor noticed every now & then which I assume was from dirty carpeting. The breakfast area and buffet presentation was very nice. The food itself was pretty standard for a buffet with several hot items and a variety of beverages to chose from. A nice perk & very good added value to the stay. Despite issues with the carpet, it was a great value and we enjoyed our stay. We would definitely return.

"Nice Hotel, Nice Staff, Great In Room Book Of Area"
Donna P, 22 Août 2016

This hotel is a nice alternative to casinos. The staff was nice and very accommodating to my request for a room that was close (due to my difficulty walking). The room was clean and in good working order and it was very quiet during our weekend visit. The in room book of the hotel and surrounding area was the most extensive I've ever seen. We travel to the Las Vegas area fairly often and yet the book listed things I was unaware of until the stay.

"Shame On House Keeping"
Shivon M, 17 Août 2016

The house keeping was horrendous. The drinking glasses were filthy. The appliances were greasy. The room smelled like fried chicken. The blanket for the pull-out sofa was gross. It didn'the smell fresh and had hair on it. During my 5 day stay I was finally given a clean blanket on day 3 and it didn't smell fresh. My furry son was able to stay with us. House keeping was my only issue.

"Very clean and bed was awesome"
Aj H, 16 Août 2016

Room was very clean and updated. Had all that we needed. Disappointed that the place where the dogs go pee was on rocks which were hot in summer time. Also Pit bulls are let out in the morning on the street behind and Best Western told us it would be better to walk them on the other side which also was rocks.

"Great Stay"
Donna F, 15 Août 2016

Conveniently located for a quick drive into Las Vegas. Perfect place for a quiet stay. Clean rooms, comfortable bed and refreshing pool. Breakfast was awesome! Hot continental with plenty of options. Outside company that provides "room service" was a life saver after a late night but was pricey and took a little longer than desired. Not a lot of close, late night food options close to the hotel.

"Comfortable and clean"
deborah6774, 13 Août 2016

My husband and I stayed two night in August 2015 in a room on the second floor. The room was clean and comfortable. We had two queen beds. I liked that the whole hotel was non-smoking and did not know it was also pet friendly until I got into the elevator with a bull dog! Breakfast was decent and what one expects from the Best Western. Staff was friendly and helpful. My only complaint and it isn't really a complaint is the location. It appears to be in the business district with lots of automotive garages and car shops nearby. Restaurants were a short drive away. Overall a good place.

"Very nice, comfortable room"
Barbara V, 12 Août 2016

The room was spotlessly clean, and the breakfast was great. It's a bit hard to get into--I was trapped in the car wash next door for a while. But that's my fault. I like that they don't have slot machines in the lobby, too.

H783VTritag, 08 Août 2016

This hotel and its employees is a beautiful experience away from home. The greeting one receives upon arrival is such a warm, sincere welcome. The room is quite clean and smells fresh. The beds are HEAVENLY~!!! Such a serene lil' bit of Heaven. I would definitely recommend this hotel as its staff made one feel right at home.

"Hotel was great - Breakfast was cold"
The2Goods, 04 Août 2016

The hotel itself was very nice with a friendly and helpful front desk, clean rooms and comfortable beds. Our grandson enjoyed the pool. Everything was very nice, except for the breakfast. There was quite a nice variety of items and everything looked so good, but it was all on the cool side. Do try the hotel. Probably just an off day with the breakfast.

"Very Pleasant Experience! Great Hotel!"
kxt03, 02 Août 2016

We were pleasantly surprised that this hotel was accommodating, clean, well kept, friendly, quiet, and comfortable! The beds and linens were soft and clean and smelled clean.....the carpet, furniture, and bathroom were all very clean......the hotel in general was clean and very well kept......... the staff was friendly and competent.............Fabulous place, great price, would definitely stay here again!!

"Very Good for the price !"
tguest771, 01 Août 2016

Comparing to the same price range hotels, this hotel is very reasonable and worth for the price paid. Clean and quite rooms. Staff was friendly and curtsy. Decent complementary breakfast. Fast free WiFi and cold AC. It was great to have microwave oven and mini refrigerator in the room. I would recommend this hotel to my friends and family.

"Excellent Value!"
Aletha E, 28 Juillet 2016

I needed a hotel on my trip from Minden to Phoenix, and decided I did not want to stay in Las Vegas. The AAA Tour Book recommended this hotel, and I am glad they did! I will be staying there on my return trip as well. Staff was friendly and courteous as well as helpful. The hotel was exquisitely clean and quiet. It was a pleasure to stay there.

"Very pleasant trip to Henderson"
John L, 27 Juillet 2016

We enjoyed our stay very much. The facility is clean and modern, the staff is friendly and accommodating. Would have loved to take advantage of the breakfast, but it is over by 9:30 a.m. every day - suggest possibly letting it run until 10:30 on the weekends.

"Good value with no hidden extras"
Steven S, 27 Juillet 2016

No resort fees, free breakfast, HBO. You don't get these extras at a Casino Hotel. Well maintained facility and a fair price. It is nice to have an honest price instead of a low price and a silly "resort fee" that makes the real price not such a good deal

"Everything is great, location is sketchy"
annafaulds, 23 Juillet 2016

We had a great stay, staff were friendly and helpful. Plenty of parking, and wifi was decent i think. Breakfast was typical, but we're not expecting 5-star, so we're grateful to be fed, kids were happy with their fruit-loops since they don't get that at home ;o) Our only con was the location. Just don't be expecting to be able to have a nice evening walk around the neighborhood. Which we didn't, and all's good.

"Friendly staff, clean hotel"
Jonathan L, 21 Juillet 2016

This hotel was very friendly and safe considering the great price. About 20 mins from the strip and quiet at night. We will certainly be back. Caroline is the manager and does a great job at forming a business relationship with those who are looking for a permanent hotel to work with.

"Nice hotel bad location"
Gina G, 16 Juillet 2016

The Staff was friendly and helpful. The hotel itself was good and the breakfast was great. Our room was clean and the bed were comfortable. It was somewhat small. We had very load neighbors above and to the side of us that made sleep hard. The location was very poor. We were not happy with the neighborhood it was in.

"Cleanand modern"
Ron S, 15 Juillet 2016

Very nice hotel outside of Las Vegas. Clean and modern. Price was very good for the amenities. Easy in and out, easy to find with lots of restaurants and stores nearby. Good stop on our trip thru the area

"I would stay here again "
see3132, 11 Juillet 2016

The hotel is nice and quiet. I stayed with my husband and two kids. The building is nice as are the rooms. The rooms are average sized. Not huge but not too small. The kids were disappointed at first that the maximum depth of the pool is 4'5", but they still managed to have fun. Every store and restaurant you'll ever need is within blocks. Nice to stay near Vegas but be much more laid back. Room was clean. I have no complaints.

"Just so-so"
lauramX4242TD, 11 Juillet 2016

Although easy to get to, the room smelled of cigarettes and was overpowering. The refrigerator sounded like a quacking duck all night. The bed needs to be upgraded so it doesn't feel like an earthquake when the other person rolls over.

"Wonderful Hotel"
Webb91, 07 Juillet 2016

I reserved a standard king room and was upgraded to a suite that was wonderful. Overall, the hotel was clean and quiet. The staff was very professional and friendly. Breakfast was very good, a little above average for a Best Western. Internet was very good. I would recommend this hotel and would stay here again.

"Come & see"
Fredrick R, 07 Juillet 2016

This was one of the best hotels I've ever stayed in. The breakfast buffet was awesome. The room was clean and well supplied. Will use them again. When traveling we look for a place that is close to restaurants and freeway accessability and this hotel was all that. But away from the excess of Las Vegas.

Agop G, 03 Juillet 2016

Great place to stay. Away from the strip (no traffic) EXCELLENT BREAKFAST EXCELLENT PRICE I would recommend this hotel to everyone. Pleasant atmosphere I would go again without hesitation I like the quietness of the location, away from the strip and crowd. I do what I need to do during the day, and when I want to relax at the hotel, at least I can. Enjoyed this place especially for the price

"great stay"
204tomh, 03 Juillet 2016

helpful staff and clean roomsI - had left my jacket in the room and did not realize it for two days. When I called the hotel -theyre had it put it away for me and I was able to return to pick it up after three days. great service. would absolutely stay here again

"very disappointing"
eva1500, 26 Juin 2016

Hotel is located at the Boulder Highway but there really is nothing around it - no shops, no restaurants, no nothing. You have to drive quite a bit to get to Shopping Centers and food. Rooms are nice but either overlooking a yard of a construction company (?) where trucks are driving around in the morning ( room 327) or a car wash. WIFI did not work. Entry hall and reception area floor was renovated/cleaned during my stay - this has to be done sometime so ok, but the restaurant and bar was also closed and that was not mentioned at the time of booking (few days before arrival). If known I would not have stayed there at all.

"Highly recommended if you don't need to be on the Strip"
StarSailor101, 25 Juin 2016

This hotel is about 10 miles of the Vegas Strip and looks brand new It has a large, inviting, lobby with comfortable seats, free coffee, newspapers,... Check-in was friendly and efficient. The room was spacious and clean, with two very very comfortable queen beds. Nice fridge, drip coffeemaker (one cup at a time), big screen HD TV and good WiFi. Bathroom was clean, shower was great. The breakfast room was nice and clean, they had cereal, fresh fruit, omelets, biscuits & gravy, sausage and more. They have no gambling machines and no smokers. And no resort fee... Highly recommended.

Bronwyn G, 24 Juin 2016

We stayed here the night before we left USA, much quieter than The Strip, a last minute decision to drive from Arizona the day before. Very handy if you have a car, lots of choices for eating out, but no restaurant in the hotel. Rooms were good, roomy, very nice bed and a roomy bathroom. A free breakfast was included, but, don't bother. If you have the time, eat out. It was a buffet, of sorts, plastic everything, we ended up just having toast and a piece of fruit. Eating at the airport is better, and that's saying something! No staff on duty in the breakfast area, so tables not cleared, but with everything paper and plastic, just throw it all in the bin. Would stay again overnight, give breakfast a miss, but wouldn't stay here long term. Car parking is available on site, grab a luggage cart yourself and head to your room. I have rated this hotel four stars for its rooms but not for breakfast, would rate that a one star just for the effort...

"Great place to stay outside busy city"
mbrodys, 22 Juin 2016

Had a wonderful experience here with a helpful staff, fantastic continental breakfast (with many choices and fast service when something was empty or they ran out of any items) and clean and spacious rooms. Would definitely recommend staying here especially if you're exploring Las Vegas for just one day.

"Excellent hotel"
Bev C, 20 Juin 2016

This is one of the best Best Western's we've stayed in, and we've stayed in many. The lobby is very large and well-appointed and offered a rather luxurious welcome, a very pleasant first impression, an impression that continued! The staff was courteous and friendly; our room was spacious, clean and inviting; the air conditioner was extremely efficient and very quiet. The queen beds were nicely made and very comfortable (lots of soft pillows!). Also the room had two comfortable "reading" chairs, much appreciated. We were impressed that the fridge actually froze our Blue Ice, as often the freezers in these little refrigerators are not cold enough to freeze anything. (The fridge was quiet, too, another welcomed & unusual thing.) Coffee w/make-a-cup drip machine was provided; there was a microwave,too, and an excellent HD TV. WiFi worked well. The room was quiet with a very nice bathroom & a great shower. The breakfast room was very nice and the food offered was good. (We appreciated the non-dairy milk & the bananas, which it seems are often not offered at many BWs anymore.) There was a large casino 4 or 5 miles' drive away and many, many restaurants in the same area as the casino. Highly recommend this hotel.

"Great two nights"
Sean M, 20 Juin 2016

This is the third time in 5 years we have stayed here. We were upgraded at no cost to the junior suite. It was fantastic. A California King bed, fridge, microwave, Jacuzzi tub, double sink vanity. We had a wonderful stay!!

"Who knew BW could be amazing?"
tunkerbell10, 14 Juin 2016

I am overly sure this is a brand new hotel. That being said, it's still super nice! And super clean! And basically I wish I was staying here longer than a day. Let's lay it out for you, you're not on the strip and there no machines in this place. What does that mean, you can pay a little less and have a cleaner hotel! No smokers or random people just walking around your lobby. But, you're close enough to the strip and the madness of it all! Also there's a breakfast buffet. They had omelets, biscuits and gravy, sausage, and the trusty waffles. Of course they also had cereal, fruit, breads, and yogurts. This was a clean breakfast area too!

"Good deal on a nice room"
Steven S, 13 Juin 2016

Not the biggest room, but very nice and the bed was great. Unlike most of the other rip-off hotels in the Vegas area there were no resort fees, so the price you are quoted is the price, + taxes. Had all the HBO stations too, another benefit you never see in a Casino Hotel.

"A Good Night in the Las Vegas Area"
LGallentine, 12 Juin 2016

We spent a night in Henderson on the way to Grand Canyon West and the South Rim. The stay at Best Western Plus in Henderson, NV was an excellent choice. The motel is an excellent property and we were happy with our stay there. The motel offers a complete hot breakfast, which was a good start to the day. The desk clerk had pads of maps for the area States and we took a couple. Overall, a good experience.

"Great Value - Great Venue"
618dawnal, 11 Juin 2016

Everything is great about this hotel, kind of off the beat path with little glitter for Las Vegas, but everything you need is close, food entertainment. The free breakfast is one the better ones offered.

"Gone to the dogs"
DarleneQ, 09 Juin 2016

We booked at this Best Western as the other one in Henderson (the one that DOESN'T) allow pets) was already full at 2:30 pm on the day we were passing through. We had a long day of travel and hoped to catch a nap. However, the room next to us had two "yip" dogs that were lefu unattended in the room and were barking non-stop. We called the front desk and the Clerk said she could call the pet guardians, but there was no telling of when fido's owners would return. Since this Best Western was also sold out, and we were unpacked and tired we stayed. But there went our plans to get a needed nap in. We went to dinner and when we returned the dog owners apparently had too. Now THEY were the loud ones. The walls between rooms at this place are paper-thin! What a great deal where people without pets have to suffer when the pet owners don't control their pets. We got 0 sleep last night! Additionally, be aware that this is another hotel that liberally sprays scents in rooms/corridors. So if you have allergies-continue up the road. (We were specifically told by the front desk clerk when we checked in that they have "fragrance diffusers" in their lobby and in their rooms.) When we checked out-not even a courtesy question of "how was your stay." As paying customers our needs were given less concern than the dogs next door - I give this a low value in my rating. If you have pets or can sleep with constant barking/noise only a few feet from where you lay your head at night-go for it!

"Top Value in Las Vegas Area"
Robert K, 07 Juin 2016

This BW is a great value in the Las Vegas area. It is within 10 miles of the Las Vegas strip and its attractions. The freeway system is close by for business travel. The facility looks brand-new, with ample rooms and a well-presented breakfast area.

"Met our needs, after mix-up at check-in"
Lloyd B, 02 Juin 2016

We needed a place to sleep while transporting my wife's aging parents from Arizona to Utah. A motel in Henderson seemed like a quieter choice than something in the bustle of Las Vegas. Upon arrival, the receptionist found the reservation for the older couple quickly and my wife helped them to their room, but the receptionist insisted that my wife and I did not have a reservation. I showed her the confirmation on my phone, and she searched for several minutes, all the while acting like I was mistaken or scamming her or something. Finally she called Expedia reservations and found that we were "in the system" for another date, even though I had the confirmation email. So she finally assigned us a room, after a wait of about 30 minutes. No apology, no offer of any special compensation. The room itself was comfortable, breakfast OK.

"Hotel unwilling to accommodate after Expedia booking error."
James W, 31 Mai 2016

This review pertains to Best Western's refusal to help us after Expedia booked us for the wrong nights at this property. We booked the nights of March 17, 2016, departing March 20 through When we arrived, the hotel had no reservation for us. Upon checking, they discovered Expedia had booked us on March 13 for 3 nights. Expedia never sent me an email confirmation, and hence all I had was a screen print from Expedia that gave the reservation confirmation number. I explained to the hotel that Expedia made an error and would they (the hotel) please honor the reservation for the 17th for 3 nights. The clerk stated she could not do that. I asked for the manager, Martin Oceguera, and explained the situation. Martin stated that Expedia had paid them $271.32 for the room for the nights of March 13, 14 and 15 and we did not show up. Therefore, Best Western would make no adjustment or accommodation whatsoever. I asked the manager if he could find a room there for us for the nights we needed, stating that I would deal with Expedia later. We checked the usual online sources, but since Las Vegas was sold out for the days we needed (17th - 20th) due to March Madness, the Monster Truck rally and a huge western states soccer tournament, we decided we would just drive back to California, thereby missing our granddaughter's 3 days of soccer tournaments. My wife was heartbroken. She decided to approach the manager (in tears) and stated our plight. He reneged and stated that, after all, they do have a room, but it would be $170 for the first night and $95 for the other 2 nights. I have never stayed in a motel where they were unwilling to accommodate the guest. I believe the manager should have been much more accommodating. The net was that we paid $728 for 3 nights in a Best Western.

"Excellent location for McCarran Aircraft Spotters"
oldjailer, 31 Mai 2016

This location is right near the approaches for runway 25 at McCarran Airport, Las Vegas. Staff members were very helpful in suggesting locations for food and places where we could get closer to the airport for pictures. VERY VERY Helpful. Great breakfast also

"A great stop-over"
Don P, 24 Mai 2016

The staff were friendly, yet professional at all times. We found the location easily and had a great night's sleep. Although the area is not altogether suited to a vacation, as there are few restaurants or other facilities around, the warmth and helpfulness of the staff overcame all our problems.

"a very nice place to stay and rest up"
tobiasonp, 23 Mai 2016

very clean and helpful staff. Wi-Fi was very important plus microwave and frig. spacious bathroom. recycling at all. This was a disappointment. Best Western should show more leadership on this point. I did send my comments to hotel manager. "My wife and I arrived on 22.May.2016. Our room (211) was really nice and we got well rested and had a nice breakfast the following morning. I would, however, like to suggest that your hotel attempt some sort of recycling. I had an empty aluminum can but the front desk could offer no alternative to the "trash can". On-line I found that a great many items in Nevada can be recycled and thus avoid a landfill or incineration. The Henderson contact is: Henderson / Las Vegas : 655 W. SUNSET RD. HENDERON,NV.89011 Phone : (702) 856-0866 I know I can't solve the world's problems alone. But by bringing my concern to your attention I'm at least doing something. We are all responsible for what we do to the earth.

"Good Bed"
Robert C, 19 Mai 2016

The bed at this hotel is perfect for me. It is not too soft, although I prefer harder bed. The breakfast is good and adequate for my need. The hotel is located in a safe location.It is nice to have the baggage cart ready and available to be used at the front door.

"Really nice"
11moog-o, 16 Mai 2016

Great hotel if you don't want to be near The Strip. We just needed a place to stay and this was perfect. Not in walking distance of anything, but easy access to the freeway. Plenty of options at breakfast. Very clean.

"A hidden treasure..."
17jeannettem, 13 Mai 2016

What a nice hotel, off the beaten path. The rooms are very comfortable. The staff was super nice and very helpful for restaurant suggestions. The absolutely the best breakfast at a hotel. The dinning area was very large and spacious. I will definitely recommend this hotel.

"Great Overnight While Traveling"
Linda A, 12 Mai 2016

I stopped overnight with my small dog, traveling from Tucson to Southern Utah. There was a floor renovation going on in the lobby, but no big deal. The desk person was very helpful and friendly. I noticed a big bowl of fresh fruit along with coffee and cookies at the desk! Nice touch. The room was perfectly located for taking my pet out for a walk, first floor near an outside door (accessible by room key only). The room itself was spotless and the bed so comfortable and welcome after a long drive. Lots of television channels available. The breakfast was great. All of the stuff you expect and more! Will use again.

"Great and cheap"
Carol S, 05 Mai 2016

Lovely room, so clean and comfortable! Bed was fabulous. Breakfast- just perfect! And with taxes, etc, less than $100! Toiletries are very nice and nice lighting throughout the room. Third floor had beautiful sunrise view and was quiet. ????

"Very good experience"
Sandi N, 03 Mai 2016

The room was on the small side, but quiet and clean. The breakfast was great except for the lack of fresh fruit (bananas, berries, etc) for use with cereal. The neighborhood seemed iffy but we had no problems. All of the staff were friendly and professional. I recommend this hotel.

"Worth the Money"
V9392QGwilliamp, 01 Mai 2016

Based on experiences during the past year, Best Western has become my hotel of choice. They try harder. They achieve the results I am looking for. They make it easier for me to travel. I was looking for a reasonably priced hotel in Henderson, Nevada, and this one fit the bill. It was my second Best Western location in the same week, and both were equally satisfactory.

"Room smells of smoke"
19meimo52, 29 Avril 2016

we have booked a non smoking room. The room we have smells of smoke. At the desk they say that the whole hotel is non smoking. They have no other king bed room available so we have to stay in the smelly room. The refrigerator did not work. when we looked it seems that someone has onplugged it. We have removed the cabinet where it was in for ourselves and plugged it in. So I think it is normally a fine hotel but we had some bad luck.

"Great value"
Brooke F, 29 Avril 2016

This hotel on Boulder Hwy is within a short drive of the hustle and bustle, but far enough away to be quiet and accesible. Super clean rooms and common areas, friendly and accomodating staff, hot breakfast included with stay. We were on the third floor, and while we saw folks downstairs with pets, we heard no barking. Great two day stay. No complaints at all.

Rachel R, 28 Avril 2016

Nice comfortable room and clean interior. If you need extra lighting, use your cell phone flashlight. It is poorly lit. Other than that, you get what you paid for. If we weren't in a rush to leave in the morning, we would have stayed for the reasonable breakfast buffet. Staff service was helpful and friendly.

"Two-night stay at BW Plus, Henderson, NV April 17-18"
Eye-on-ocean, 20 Avril 2016

Hotel is a bit off the beaten path in a semi-industrial neighborhood on the Boulder Hwy. our room was on the top floor (3) and was clean, quiet and comfortable with two queen beds plus fridge and microwave. Bath had decent lighting and was very functional. Bedding was of fair quality but the desk/table was on the small side. Breakfast was very good with a nice selection of both hot and cold fare, fruit, waffles, yogurts with some healthy choices available. Flatware had a dispenser which improves hygiene for the guests. Eating area was spacious and uncrowned and appears to have been used as a restaurant at one time. Staff at front desk as well as housekeepers were very attentive and professional. A good value for those staying in the SE quadrant of the metro area. Parking here is a bit scarce for the number of rooms.

"Barking Dogs"
WIHibiscus, 19 Avril 2016

This is the second time I have stayed at this location. Overall, I think they do a great job. The room is clean and comfortable and the breakfast is outstanding. Unfortunately for this stay, we were in the middle of "dog central". If we had realized this when we checked in, we would have asked for a different room. We arrived after midnight on our first night and we had no dog issues. The next day we ran/hiked a total of 13 miles and we went to bed early. That's when the barking started. I called the front desk, let them know my room number and that there was a dog barking in what I thought was the next room. I needed it to stop. The girl at the desk said she would talk to the other guest. The barking didn't end. I called again and I heard people talking in the hall about "not my dog" and "there are lots of dogs barking". In the morning I was told that the first floor is where they allow pets. The lady asked me why we didn't move to a different room and I said we had a long day, we were already in bed and didn't have the energy to pack up and move. She did tell me they would get me more Best Western "points" for the inconvenience. All in all, I would stay here again but I would make sure to ask for a room that is away from the pet area.

"Very impressive"
Melvin F, 04 Avril 2016

The staff is very courteous, the room was spotless and it's dog-friendly. Very pleasant experience. The location is convenient and I was impressed with the extensive breakfast offered. Definitely felt like a more luxurious hotel than I paid for.

"Best in the West!!!"
Leah A, 03 Avril 2016

This hotel was great. It felt safe, clean, and the staff were very friendly. The room size was amazing. They are located near food spots, and are off the strip, which is great. I would recommend this hotel. Best in the West!!!

"Alright... Not great"
Kelly L, 27 Mars 2016

The area surrounding the hotel is a run-down industrial district. This hotel is probably the only new thing in this neighborhood. The pool is tiny and outdoors. The room was musty like they had tried to cover up pet odors & cigarette smoke. The walls seemed very thin also. We pass through the Vegas area two or three times a year for the past 10+ years. I don't plan on returning to this particular hotel again. On the upside, breakfast was decent and included. I gave an extra star for the breakfast presentation and the friendly staff.

"Good alternative to Vegas Strip"
kenkadish, 25 Mars 2016

Nice affordable motel away from the Strip. Clean and decent breakfast with some warm items such as waffles and eggs and bacon.We stayed there twice, once at the beginning and once at the end of our trip. Easy, free parking.

"Great place to stay near lake for races"
socalgirl824, 24 Mars 2016

Needed a place to stay for a night before a race at Lake Las Vegas, and Best Western was a perfect solution. It saved us from a 40 minute drive from the strip, or options closer to the Lake that are about 1.5 times the price. Basic Necessities: - Clean and comfortable bed: check! - Hot shower: check! Cherry on top: - Free wifi (though I did have problems connecting with one device) - Free hot breakfast (get there early before the line) - Microwave and fridge inside room

"Worst Night in a BW but refer only to this location"
B2493MRmichaelm, 22 Mars 2016

My health and safety placed in danger. Room had no air, temps over 90 degrees all night and had to leave door open to get some cool air. met with GM next day and told me this hotel may not be for you. While other staff said sorry a few time this GM could not say it once.

"Monster Jam World Final 2016"
MzHazel, 21 Mars 2016

Excellent hotel, conveniently located near Sam Boyd Stadium to watch the Monster Jam World Final 2016. Family friendly environment, excellent hot breakfast, and great service. We met other Monster Jam fans and shared our experiences with them and vice versa.

"Comfy beds!"
Norma W, 19 Mars 2016

Friendly staff, large lobby, nice rooms, comfortable beds. Don't believe any of the rooms have a view - our room faced the street. Typical full breakfast fare - coffee not very good. Cramped area for selecting food. Bar area closed. Quiet area south of Vegas.

"Great Place to Stay"
sncfisk, 16 Mars 2016

If you are looking for a nice place to stay away from the Strip, this is it. Very clean and comfortable hotel with easy access to the freeway. The room was very clean and the breakfast was adequate. Would definitely stay there again.

"Rooms sting of cigarette smoke"
Stephen C, 09 Mars 2016

This hotel is supposed to be a cigarette smoke-free hotel, but the room we were put into smelled strongly of cigarette smoke. We requested a room change and the new room also smelled of cigarette smoke, though not as badly. I checked several of the rooms while they were being cleaned and they all smelled of cigarette smoke. This must be fixed or we will never stay here again.

"The Hotel is okay but the area is sketchy!"
canada134, 03 Mars 2016

I looked at all the photos before choosing this hotel... and honestly I was VERY disappointed in the area... there were homeless people mulling about... and lots of run down buildings right beside this hotel. This hotel is Not NEW it has been renovated nicely. The room we had seemed half renovated. The bed was comfortable, however I found it very hard to sleep with my car out in the parking lot with signs all over indicating the hotel was not responsible for any damage to the vehicles parked on its property. It is common sense to lock your cars, but I felt like a sitting target with out of state plates on my car. I have stayed all over the Las Vegas area and I would never stay at this hotel again. I was nervous walking out to the car to get luggage alone! The hotel also locks its lobby at 9PM to any outside traffic! (due to the area I am sure) The pool is outside and it was not warm enough to use it in December. (which we expected) Next time I will stay at the Best Western Rose Parkway (nicer area and the price is on par with this one)

"Loved our stay! "
Lhenman, 02 Mars 2016

We stopped at the Best Western PLUS on our way from Utah to California. After being in a car for 6 hours, we were exhausted. When we arrived around 2:15 am the receptionist was so sweet. She came out and offered to help us get the kids to the room and situated. Every staff member we interacted with was sweet and genuine. Breakfast buffet was nice and had a variety of choices. The room was basic, which is what we needed. We will be stopping by here on our next trip that way.

"New Nice motel"
Justme122, 02 Mars 2016

Stayed here for weekend. It was a new motel, nicely furnished, smaller rooms and bathroom. Horrible area but the price was very good. Nice breakfast buffet but crowded due to the great room price. We even worried that our car might get stolen. Great helpful employees.

"Warmly Welcomed after a Long Road Trip"
19gouge46, 29 Février 2016

I was delighted to find this BW PLUS after a long 14 hour drive that day. I didn't have a reservation, but quickly got checked in to a room, bought two light beers and peanuts from a vending machine and settled in for a quiet time followed by a restful sleep.

"Cross Country"
873guestg, 29 Février 2016

Best Westerns are a good value-clean, right price and have some amenities. We enjoyed the stay at each Best Western. They had the hotels in the cities we passed through, had a decent breakfast, coffee was good, pools and hot tubs, which were important after a day of driving

"one night"
russell r, 28 Février 2016

Very clean, had cookies and a paper on the counter at checkin. Staff greets you as soon as you walk thru the door. They have the best breakfast I've experienced ever, for a room at $100 or less. Eggs, sausage, cheese, salsa, biscuits, gravy. Stayed Friday night and the am breakfast was packed and the staff kept everything in stock for the crowd.

"Great Hotel"
Barbara F, 14 Février 2016

We spent 5 nights and hotel staff was incredibly friendly, helpful and courteous with any request we had. We chose Best Western Plus specifically for their pet policy. We plan on snow birding every year and would definitely consider a long term stay here instead of an RV park.

"Great visit"
Danny D M, 12 Février 2016

The Best Western Plus in Henderson is clean, parking is easy, the morning breakfast is tasty, the room was clean and the water hot. We had a quiet night, easy check in and out. The employees at this location were kind, helpful and friendly. It was well worth the time and expenditure. We also found out that we could have brought our dog with us.

"Feb 2016 Trip South"
Larry M, 12 Février 2016

Great place to stop out of the noise of Las Vegas. I was heading south and wanted to get through Las Vegas for a better start in the morning. Much quieter area than downtown Las Vegas unless that is what you are looking for. Great lobby and check-in area. Rooms are very roomy. Easy to get back on the freeway to go north or south.

"Very Nice Hotel"
SmileQueen, 10 Février 2016

This newer hotel has a nice location with two small casinos approx. 1/2 mile either north or south for coffee shop dining and/or gaming. A very short walk to two convenience stores; one with fuel. Very quiet even on former highway (freeway by-pass takes all the traffic). All indoor corridors--something to note if travelling with a dog. My canine had no issue with the short walk through the lobby and out to the well lit desert landscaped dog walk areas. Breakfast area is very nice. The $109.00 per night with dog fee was most reasonable for the quality. All staff members were friendly and helpful.

"Nice hotel for pet lovers"
Jim_ID_Golfer, 21 Janvier 2016

Although the pet charge is $10 per animal, the staff is very accommodating if you have a pet. There isn't a specified area for pet poo, it isn't too far of a walk to grass. Pet owners have to remember that dog pee on sidewalks isn't being very 'people friendly'.

"Best Western Review"
Earl K, 18 Janvier 2016

This Best Western had a pleasant atmosphere and presented very nice. It had a modern appearance both inside and out as well as nice touches like coffee and cookies in the afternoon. It was a bit far from the highway, but an otherwise pleasant stay.

Z1740LFlouises, 16 Janvier 2016

Nicely set up with professional atmosphere. Clean room with comfortable bed Breakfast was very clean and inviting. Food was delirious and plenty of it. Variety of entries where very well selected and prepared.

"Don't even bother to stay here"
Margo L, 14 Janvier 2016

There is no place to walk, the area is industrial. It's not near anything. The room smelled. The maid skipped us the first night. The breakfast was really average. Really there was no redeeming qualities for this location or space. Skip it.

"Best Western Plus on Boulder Highway"
Noah L, 07 Janvier 2016

Stayed in this hotel for 1st time after Christmas for two nights. We usually stayed at Henderson which is better place for family with young kids than Stripe. The hotel including our room is clean, the staff is very friendly and helpful, we got our room quickly even though we arrived late due to traffic. The room was cozy & comfortable with microwave & mini-fridge. The free breakfast in the morning had usual choices, good but nothing significant. There two two parking lots. The location is OK, a little further from main highways, but there are some stores, such as Target nearby. Will stay again if the price is right.

"Best Western Plus @ Henderson NV"
Jackie W, 05 Janvier 2016

The room we stayed in was clean, the hotel staff is friendly. There are sufficient amenities such as laundry and an exercise room (needless to say there is a pool). The location is good and easy to find. I was impressed by the free hot breakfast.

"My favorite hotel in the Las Vegas area"
CATHY R, 02 Janvier 2016

We come and visit family in the Henderson area for New Years every year and for other family functions. In the past we have stayed at several hotels in Boulder City and were disappointed. This hotel is are favorite. The staff is wonderful and the hotel is very clean and nice.

"comfortable and like home"
Daniel U, 02 Janvier 2016

Very good clean and staff great every one was help full knowledgeable nice. I would stay again I come out a few days a year.i will be back soon.i have stayed at Hilton no more it will a Best Western the next times thankyou.

"Very enjoyable stay"
Coliptt, 29 Décembre 2015

A very nice, clean hotel. This was our second stay at this hotel. Our daughter and her family moved to Henderson, NV four years ago and we visit every 3 months. Previously we had been staying at another hotel but we decided on a quick visit and couldn't get reservations there. We decided to try this hotel. It exceeded all our expectations and we have now made this our hotel for our visits. For various reasons we cannot stay with our daughter and her family. Very comfortable rooms, good beds and very good breakfast. It can be crowded during holidays but everyone was accommodating and courteous. The staff was friendly and when we needed an extra light they found one quickly. We don't watch TV and needed another reading light. A very good experience again.

lizdwhiz, 26 Décembre 2015

This facility is conveniently located between Henderson and Las Vegas - you can get to and around in either city easily. The front desk staff was friendly and the facility welcoming and very clean. Our room was on the first floor since we travel with 2 dogs. Our room was clean and didn't have that pet room stink at all. Rooms include WiFi, cable TV, fridge (good size!) and a well stocked coffee station. The complimentary breakfast was ample with plenty of variety. I would stay here again - this facility improved my view of Best Western!

"4.5 would be a better option"
yyyzzz_utah, 21 Décembre 2015

The good: Large room and clean. Good staff and many breakfast options. The bad: A bit strange location; wifi down for a period; swimming pool is not well heated in winter. no hot tubs near the pool. . Slightly dated facility, but well maintained. 4.5 ...More

"An Excellent stay in Henderson. Close to Vegas, but away from the crowds."
PhlegmMaster, 18 Décembre 2015

My wife and I enjoyed our short stay here. We were just stopping over for one night on our way to Utah. Front staff was super nice, and we obtained our room quickly! The room was cozy & comfortable. It even had a microwave & a mini-fridge. The free breakfast in the morning had plenty of choices. The hot items were well-prepared, at a good temperature, and the cold items were fresh. It was pretty crowded in the breakfast area, but we were able to get a table. We'd definitely come here again!

"Phenomenal Hotel"
mzona18, 10 Décembre 2015

I am the Regional Manager of Hospitality for the Southwest. This hotel is not one of my properties but I stay here every visit to Vegas. The property is in a great part of town for those traveling alone. The hotel itself is beautiful and very clean. The staff is accomodating and friendly. Ashlee is the front desk associate who always takes care of me and is wonderful! She remembers me by profession. Love this hotel and it's staff. I highly recommend this hotel to everyone.

"Great stopover hotel in and out of Vegas"
Susan M, 03 Décembre 2015

We arrived late at night after a long flight from Canada. Linda at the Front Desk was so helpful and friendly and had us checked up within minutes. The room was clean, the beds comfortable, and the breakfast was actually quite good. Better than most free breakfasts. They were easily able to accommodate our request for a second night and were very easy about a late checkout, though in the end we left quite early. The location is not the best. It's in a kind of industrial area and there is nothing within walking distance but we had a car and were happy to drive. As a result, we found a fantastic Thai restaurant called Penn's Thai House a five minute drive away. Would never have found the place if we hadn't been staying in Henderson so nearby. (Seriously, great Thai food.) The Best Western was non-smoking and had no casino attached, which was just great. (And a rarity in that part of the world we learned.) It was reasonably priced and I'd stay there again on my way to the National Parks.

"Perfectly adequate nothing more"
gordons737, 02 Décembre 2015

Breakfast was included which was a good thing cause I certainly wouldn't pay for it. Bed was less than comfortable but not uncomfortable. Pillows? the pillows were horrible. It was less expensive than the rest but not worth the discount

Steven E, 23 Novembre 2015

This is our "go to" hotel in the Vegas/Henderson area. We have stayed at many different hotels. For price, quality, cleanliness and friendly staff it a 10. We have been staying there for two years ones or twice a month! Book early for a weekend!

"Great Place to Stay"
Marilyn B, 18 Novembre 2015

If you don't want to stay at a casino hotel, this is the place to go. Loved the smoke-free environment. The free breakfast was great and actually served to make the price of the night's stay less than what we had previously payed at a local casino hotel plus breakfast at a restaurant. The chocolate chip cookies we got at check-in were a nice touch too. We also appreciated having use of valet carts to move our things to and from our room. We will return for future stays.

"stopped for the night"
jasalmons, 18 Novembre 2015

This best western hotel is a very nice hotel, although the area is not that great. I would give this hotel a 10 , if it were in a different location, room was great, breakfast was great, bed could have been a bit more comfortable, employees very helpful and friendly.

"A very nice hotel"
Kayanne S, 16 Novembre 2015

This was a very nice hotel. The room was great. The refrigerator had a small freezer, but it was large enough to freeze our freeze packs for our ice chest each night, which has not been available in other hotels. The breakfast was great but it could have been open until 10 on weekends to allow people to sleep in. The pool was a very comfortable temperature, which was nice to find in November, but there was no hot tub. The price was great for the amenities. We will stay here again.

"Huge rooms, economical, location less than ideal"
gata p, 14 Novembre 2015

Huge rooms, bigger than I have seen at any mid- range hotel. Economical, cost me less than $100 for family of 4 with free and nice breakfast. 20 min away from the strip. Location less than ideal but it is on highway and seemed safe.

"Quick trip"
rachel t, 11 Novembre 2015

To be honest, I was trying to avoid this area since I've read review on Yelp saying it was sketchy but everything else was sold out and this is we got and we were so surprised! First off, our room was ready at 10:30AM! That's the sign of a good start! Not to mention the front desk staff member named Courtney really is top notch! She's so friendly and makes sure your happy and taken care of! I left a candle on accidentally in the room and had already hit the road but I called the front desk and they sent someone to blow it out for me! The perks here are great, free WiFi, free parking and free breakfast! The free breakfast feels like a sitdown restaurant, tons of space and room with a great spread of food to pick from! Only thing that I didn't like was the far walk to get to the elevator, especially with all your luggage. The service and the room is up to par with no complaints! I'd highly recommend this hotel!

"Thoughtful and welcoming staff"
Janice G, 09 Novembre 2015

We had a short stay, but Linda, the late evening receptionist was extremely helpful and thoughtful. She checked us in quickly, and because we were leaving very early, she offered a lovely breakfast to go bag. So thoughtful. We will stay here again because of her customer service.

"Great hotel."
Philip G. J, 08 Novembre 2015

Several of the staff remembered us from a stay 5 years prior. Very friendly and attentive. The room was nice and the price very reasonable. The breakfast was better than most of the free breakfasts at other hotels on our trip.

"Was there for a Football Game"
Shelly G, 08 Novembre 2015

Hotel very clean, nice rooms, comfortable bed. No Casino noise. It about a 5 min. drive to the nearest Casino. Staff was courteous and professional.The breakfast was OK. Same as other hotels I've stayed with. I would definitely stay there again.

"Very Good Hotel poor A/C control"
Scott H, 05 Novembre 2015

This was a very good hotel with a great full breakfast. It was clean and affordable. If you don't mind getting up in the middle of the night to activate the motion sensor on the A/C then overall this will work. I wasn't there for the hot part of the year thankfully but the management needs to include an interlock operated from inside the room to ensure energy savings and comfort for the guests.

"2015 las vegas trip"
894andrewc894, 31 Octobre 2015

I had never stayed at this hotel before. It was fairly close to some places I wanted to go to. The hotel was very clean and quiet. The room was clean and comfortable. Breakfast was very good. There were good choices of hot/cold foods. It was a little crowded around the food area but there was enough chairs/tables. The only problem was not enough parking around the front of the hotel. There was more near the back and side but there was a walk. There was only one door to get in but it was ok.

"A good alternative to Las Vegas overpriced hotels"
YVR111, 31 Octobre 2015

This is a good BW hotel 20 minutes from Las Vegas and with a very good room price. Rooms are good standard BW, quiet and clean. Good breakfast. Pleasant check in/check out. Ample parking. Definitively the alternative if you don't want to spend $200 + on the Las Vegas strip.

"Nice place to stay"
ctx1215, 28 Octobre 2015

Room was clean and hotel was quiet. Breakfast was great and buffet style. The hotel was away from the Strip, if that is what you are looking for. There were plenty of places to eat, shop, gamble, etc a little up Boulder Hwy and just about anything else you might like. The only thing I didn't not like was that they charged my card the morning of, hours before check in. This wasn't the card I wanted to use, but didn't want the hassle of waiting for a refund and using another card. I hadn't had this happen before. I had a room on a special for $55 near the strip at a nice hotel/casino, and knew that I went out to a best western I would not be disappointed by staying here. The rooms are always clean at every best western I have stayed at. requested a higher room, but got the second floor.

"Great place"
Teiko R, 27 Octobre 2015

Very clean and pleasing place to stay. Would stay here again. Much better than the prices being charged on the strip. Area is a bit out of the way, but if you have transportation it is a bargain. Best Western Plus has figured it out!

"Best Motel ever"
John R, 25 Octobre 2015

Excellent experience. Got up to late for breakfast. Clean, quiet, wonderful staff. Easy access to freeway. Courtney was the best! Will stay there frequently. I travel to Las Vegas every month. It's the only place I will consider when staying in Las Vegas.

"great for night before return flight"
mackymac23, 23 Octobre 2015

I was only in Vegas for the airport, it being the best priced option to get to Utah's Zion National Park. I stayed here the night before my return flight and would recommend it certainly for that. It is smoke free, fairly new, has a small but functional pool, very full hot breakfast, and really nice front desk staff (Courtney was super friendly and helpful, in particular). I was not interested in going into the strip, but I think you could get there in 20 minutes or so. The best part was it was really easy to get to the rental car return from this hotel -- two right turns and then off at the exit. There are some casinos within a mile or so as well, although that was not of interest to me. Night before the return flight -- perfect option.

"good value and location for snowbirds"
mamajean14, 22 Octobre 2015

Good clean and quiet hotel, great bed. Staff was helpful and friendly. As a senior single female traveller I appreciated the safety of only lobby entrance and the visible presence of security in and around building. The breakfast was good with a fresh fruit option that was very nice, did not like the fact that I could not eat it in my room as I dislike eating by myself in a room full of couples and families. The room was pleasant and quiet and I appreciated being on the ground floor as I travel with my dog. The bed was excellent and I slept well except for the noisy air conditioner. The only complaint was the fact that the clock did not work..

"Good place to stay in a quite area"
tosbaga, 18 Octobre 2015

We stayed here for a night in our road-trip. It was a busy time in Vegas due to an international expo, and hotel prices were rocket high whereas this hotel offered us a very good price. Front-desk was kind and helpful, we had an early check in with no problem. Our room was clean, sleep quality was very good. The hotel is outside of Vegas and strip but not too far away, you can access everywhere with a short drive; just make sure you have a car. The hotel has enough free parking spot, so parking is not a problem. We also enjoyed their free breakfast in the morning, you have many choices. If you have a car, I believe this is an ideal accommodation outside of crowded noisy touristic locations.

"Wonderful Place"
Alice S, 15 Octobre 2015

Stayed here while I was in town for surgery and they was great with getting me to my appointments. The staff was super nice and very caring. The breakfast had plenty of juices to choose from and the food looked good but I was unable to eat solid food so I do not know how the taste was.Would stay there again and the rooms was very nice and clean.

"Very Nice. Would recommend."
Lynne D, 14 Octobre 2015

Staff is very nice and friendly. Rooms are very clean and spacious. Breakfast had many choices. Everything very accommodating. The pool looked inviting, although we did not use it. Laundry room was convenient. Parking was good.

"just far enough from vegas and worth it"
Sandy H, 13 Octobre 2015

We've stayed here in the past and now look for rooms here when heading for lost wages. We don't care for the casino scene at all. The place is not a far drive from whatever you need. It's quiet and comfortable, very nice staff, good wifi. We have the same complain about all of the 'free' breakfasts and this property is no different, had expected that a BW Plus would have an upscale menu. Alas, it wasn't. It's ok for a quick grab and go but little for a diabetic, even the yogurt has sugary stuff in it. However, the waffles are tasty if you can safely eat them, if you like bacon it's cooked nicely without being crunchy. Coffee is excellent. It's a distance from glitter gulch or the strip but not too far to drive. There is a lot of good shopping in Henderson, especially at the galleria mall.

"Definitely will stay again."
Paul Y, 13 Octobre 2015

This is a great place to stay. The room was clean, everything worked. Small refrigerator and microwave in there room. The staff was super friendly. The breakfast is top notch. If you can't find something you like for breakfast your to picky. We had a rental car to we're could travel pretty much anywhere. The hotel is close to a couple of casinos but we're drive down to the Freemont downtown.

"Boulder Highway"
Ruth C, 08 Octobre 2015

The staff were all very nice. The hotel was very clean. The location was quiet. Breakfast offered a variety of foods. Not far from the highway 95. Galleria Mall, which was a short drive away, has great shopping. Costco is also near the Galleria. Target is in the same area.

"Nice hotel south of Las Vegas"
Mary P, 30 Septembre 2015

We chose this hotel for a lower cost than downtown Las Vegas and the fact it was on the way to Boulder Dam. Only takes a about 15 minutes to get into downtown or the new strip from this hotel. The rooms are nice and breakfast is good.

"Superb Stay"
Nancy H, 30 Septembre 2015

I picked this hotel based on reviews on Trip Advisor. Great price and perfect location for us leaving town the next day. Very nice room and property. Clean and quiet. Good breakfast. We use accessible rooms in order to get safety bars in the bathrooms. This room was so large and great safety appliances. It was 107 when we reached town and we didn't want to go out so we used, for the first time, the 1-800 menu for dining in. That worked terrifically! We will use it again.

"Very good choice - if you want to be away from the Las Vegas "action""
bk9net, 29 Septembre 2015

I was on a personal trip driving through the Southwest and needed to make an overnight stop in the Las Vegas area. However, I wanted to be away from "The Strip", and this was a very good choice. The parking, check-in, room, breakfast and other amenities were all just fine and I would recommend this hotel/motel. People should be aware, though, that the neighborhood is rather industrial. It wasn't a problem for me, but anyone expecting to stroll around the nearby area might want to think twice (not that the area is "bad"). It is, however, very convenient to stores and restaurants, and about 5 mins from one the main Interstates (I-515).

"Couldn't get into our usual hotel"
Coliptt, 29 Septembre 2015

We visit family in Henderson 3-4 times a year and usually stay at a hotel about 2 miles from their house. This time the hotel was full so we tried the Best Western Plus on Boulder Hwy. What a nice hotel. Plenty of parking and good amenities. Even though it was after 3 pm when we checked in our room wasn't quite ready. We waited about 20 minutes for it. Because of that they took 10% off our first nights stay. Totally unexpected. The room was nice, not too cold (sometimes when it's HOT out the room temp is set too cold.) and just what we wanted. They were able to honor our request for a first floor room. As you know, these types of request are honored if available. The breakfast room is very spacious, clean and inviting. Lots of table and booths so there was always a place to sit whenever you arrived. The food was good, with cheese omelettes, sausage, potatoes, biscuits and gravy. (Other days they had scrambled eggs and bacon or sausage.) Plus cereals, breads, sweet rolls and waffles. Everyone loves the waffles and they had two waffle irons. My only complaint was the coffee wasn't strong enough. But then I have that problem wherever I go so I bring Starbucks VIA to add to the coffee. All in all a very great experience with the hotel. It's only 4 tenths of a mile farther than we were before so we plan to stay here when we visit Henderson instead of our "old" hotel.

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