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We chose this hotel due to proximity to airport and shuttle but found it to be one of our favorite. The bed was very comfortable as well as BW traditional square pillows which are great. Despite being right outside the airport, noise from planes was minimal. The breakfast was amazing. BW always has great breakfast but this one had extras like eggs and chorizo as well as microwaveable sandwiches for someone who had to eat on the way to airport. We will use this property whenever we are flying out of Las Vegas
Our room smelled really bad. Mattress worn out and torn bedding. An employee tried to get in room at 2 am without knocking. Tried to barge in while we were sleeping. Had no water in am for a while. Luckily we had big containers of water to use to wash and flush. Expensive place for a ghetto stay!
After a fourteen hour flight we decided that picking up the hire car upon landing in Vegas was not a good idea. We decided to book the McCarran Inn which is close by the Airport. Upon arrival at the airport at first being sent the wrong way by airport staff we eventually got the right place and was able to pick up the Hotel Shuttle Bus. I have to say the room was very nice and very clean. It was peaceful and the breakfast the next morning was good. We left refreshed not tired out and the shuttle bus took us direct to the Car Rental on Gillespie Road. We thought that was very good by the Hotel. So if you are tired and want to get a good nights sleep before your adventures. I highly recommend this hotel. The staff of the Hotel were very friendly and that tips my star rating to five
My husband and I stayed the night before flying out of Harry Reid Airport. It is a perfect location with easy, close access to the airport. The FREE airport shuttle makes life to much easier than leaving a car at long term parking. Breakfast is included and has many choices. Everything was tasty and the coffee was very good. Staff was friendly and helpful. Room was clean and comfortable.
My family needed a one-night stay near the Las Vegas airport, and this was a great spot to decompress with the kids. The breakfast service space was small, but it was packed with plenty of options that appealed to even our picky eaters. The kids said the pool was quite cold, but our stay was short enough that this wasn't a deal-breaker!
Everything was pretty good, with one exception: the parking lot was very full, we had to cruise around until someone left and jump into that spot. Why so full? Do you not have at least one space for each room? Are employees taking up a lot of the spots? Also, we stayed on the second floor, and could not find the staircase to go downstairs. This could be a major safety hazard in case of fire.
I chose this hotel for the proximity to the LV airport (Mccarran), their shuttle service and the free hot breakfast. (Packaged hard boiled eggs! Great for on the go) I was pleased and felt safe and acknowledged. I did not use any of the amenities. (It was an airline issue and just a quick overnight) The shuttle drivers were courteous and kind. Coming in at night, I didn't feel unsafe. Since I had called about the shuttle, the evening clerk had my key ready and I received my confirmation of my bill when I arrived home. All in all an excellent place for a quick overnighter. **This is NOT close to the strip, but if you have your own car, you'd be fine. *** Also, it wasn't explained but go to baggage and ground transportation. Then take the escalator (not elevator) to the basement (not floor #1). Cross that street and wait for the shuttles there. (There are usually airline crew waiting as well.)
The stay was great! The staff wonderful! Everyone was very friendly and helpful. It felt like home. Beds comfy, pillows comfortable, housekeeping very attentive. No complaints! I was staying there after surgery and everyone was so helpful I couldn't have chosen a better place to stay. Thank you Tracy and staff!!
The staff here was super helpful. Room was clean; had fridge and microwave. The proximity and the shuttle to airport was the reason we chose this hotel; however the breakfast and the frozen meals along with room service options meant we didn't have to leave the hotel. I was concerned that those who parked their cars and took shuttle To airport would not leave room in shuttle for us - but it was not an issue. I was surprised there wasn't a bathroom available in lobby area???
The bed was very comfortable and the lady at the front desk Sharon was very sweet and kind and knowledgeable answered all my questions with grace and poise. Breakfast was very tasty. The room was cozy and nice and cool also very clean. I enjoyed my experience
This hotel does NOT HAVE a 24 hour shuttle to the airport. It does not go after 11 pm, so if your flight is late, forget getting a ride! If you have an early morning flight, they won't go until 7 am. If you arrive mid-afternoon, again you are out- of-luck! Their hotel is LISTED everywhere AS HAVING a 24 hour shuttle. IT IS A LIE. They NEVER have had one according to them. They just REFUSE TO CORRECT the misinformation because they benefit financially from people believing it. Even the hotel cards they give out at the front desk, leave the shuttle hours space blank, making the hours appear unlimited. SHAME on their deceptive profits! I HOPE others COMPLAIN about this too. The manager insisted they aren't ALLOWED to go 24 hours. I guess BW doesn't pay enough to the airport, because LA QUINTA & THE HILTONS are TRULY 24 HOURS! The only LIER is Best Western Inn by the Las Vegas airport. When you can't get a ride, the shortest way is a 1 and 1/3 mile walk, hauling all of your luggage to this deceptive BW hotel. And one nearby place to eat (open 24 hrs btw). Good luck walking in the 100 plus heat!
Pure Absurdity The absurdity of this hotel can hardly be surpassed. It is located on the final approach to the airport and on a road with at least 5 lanes of traffic. The ceilings are as high as in a garage and there are dirty carpets everywhere - even in the room. Everything is worn out and strange and there is a Best Western shuttle bus in front of the house that runs its engine for hours on end. The bathroom is worn out, as is the furniture. In the lobby there is a single long table that is illuminated with 6000 Kelvin light color - like in a butcher's shop and you are supposed to eat and work at it. The pool is a small parking lot next to the car parking spaces and an absurd joke over which jets thunder away every minute. All this would be bearable to bridge the night for the onward flight, but the fact that you are then charged 180 USD for this is a joke. So you could say that any other hotel in crazy Las Vegas is probably better suited. The staff are well aware of this absurdity and the false pictures on the internet.
Get ready to clean your own room /Make sure to bring extra towels you don't get clean ones for a four night stay Only on day one !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!Not all Best Westerns have lousy housekeeping This is the first and last time for us We have stayed here many times
Great stay at the Hotel. Shuttle service was not very convenient, it use to run as need for pickup and drop-off but now only on the hours. We waited 35 minutes and then went out on time and still waited another 35 minutes before taking a cab. Shuttle never did show !!
Horrible experience Rude nasty staff as well the caliber of people that stay at the Best Western McCarran. 5am breakfast was pack with nasty people trying to get something for free. Lol the breakfast was poor at best. Horrible vibe the whole time there. Location is literally on the end of the McCarran airport lol. At check in I stated I wanted to cancel the rest of my days there only to be threatened with 200 dollar penalty. Lol penalty for being mislead by the hotel that's charged you 489 for 3 Horrible days in the worst hotel in Vegas. It's basically four brick walls with airplane, garbage trucks at 6am Sundays and rude people. This place ruined my trip as well .
I want to give this hotel more than five stars my friend and I checked in on July 28 and left on July 1. The hotel is so clean the girls in the front desk and I wish I knew their names were awesome. No one gave us an attitude, I definitely would go back to this hotel. The breakfast was delicious. The shuttle bus to the airport was great! I highly recommend if you don't wanna pay high prices at the Fancy hotels. This is the one to go to shout out to the front desk, girls that were so cool and made us feel at home.
This was a convenient place for my wife and I to stay, as it was literally next door to the airport and wow were able to use the free hotel shuttle upon arriving in LasVegas and departing a few days later. The included breakfast selections were more than I usually see, and the staff here were all quite friendly. The only down side was the elevator in the building stopped working within an hour of our arrival, so we had to climb up and down the stairs for the rest of our trip. Luckily, we were only on the third floor. We would stay here again, no question!
The room was a lot nicer than I expected. The bed was so comfortable. I went right to sleep and slept like a log. The staff was courteous and very helpful. They need a bit more transparency on their pricing. The website rate was lower than what I paid but still manageable
So friendly and supportive! Breakfast was amazing! I even left something behind and they kept it for our return! Helpful advice as well! Love this place! Clean rooms! Will stay again! I really enjoyed my stay! Excellent fridge and microwave!
Very Clean room. Comfy bed, Fridge and microwave. Very close to Harry Reid Int Airport with free shuttle to and from. Excellent hotel and very friendly staff. Very nice hot breakfast included from 5-9AM. snacks and ice cream available in lobby 24-7
I stayed in BW because my flight was cancelled. I was carrying two small children. And I was the only one who spoke English in my family. It was already past 12 am and I was exhausted and booked for the next day by mistake. I was very grateful to the front desk lady who was on duty during the night from May 30 to May 31. She was super nice and efficient. She helped me fix the date and gave me two adjacent rooms very quickly. Her kindness was my only comfort on that terrible night. The front desk lady on duty the next morning was equally friendly. This is my first stay in BW. You surely have the best staff. BW will be my first choice next time I travel. And I would definitely recommend it to all.
Coming from Salt Lake, we spent 1 day and 2 nights in Las Vegas before heading to Montreal. This Best Western was close to the Strip. It had friendly desk staff and the rooms we had were clean and comfortable. The breakfast was fine. We always hope there will be some more naturally gluten free items since we have a family member with Celiac disease, and it's hard to find safe food. The rest of the family was able to have their fill and thought it was ok. We would stay here again.
we where returning form our trip to California to see the National Parks everthing was great even the weather was good
I chose this hotel only because it is close to the airport and I have an early flight at 5am. This is just a quick stay for 1 night, check in was fine and I received a room on the 1st floor on the right after check-in. Cleanliness really need to work on! I found hair in the bathroom and bedroom. Disgusting! The room that I stayed in had BED Bug! It ruins all my plans for the rest of the trip. Need to speak with someone about this!
Very disgusted. Worst hotel I've stayed in ever. The front desk staff was asleep when we walked in. The room that we stayed in had bed bugs. The only good thing was breakfast and the breakfast staff. But since we encountered bed bugs who would want to stay and eat. Place is in need of a serious makeover. And the GM was no where around to speak to.
Staff is exceptional! They were all helpful and pleasant. The beds are nice and comfy. We enjoyed the nice little pool area. We appreciated the snack store. The big fancy hotels are big and fancy, but it is kind of nice to pay a reasonable amount and be able to use the room refrigerator without a fee and have all amenities nearby! Thank you for a nice stay.
We stayed one night at this hotel - A room with 2 Queen beds. Location: (1) Next to the Las Vegas International Airport and the hotel offers a free shuttle between the property and the airport (We didn't use this service though). There may be some typical airport noise, but it did not bother us. (2) About 1.5 miles away from the main strip (Las Vegas Blvd). Room: (1) Clean and spacious (2) Connectivity and speed of WiFi service was good. Breakfast: (1) Nothing really wow but maybe slightly above average of BestWestern breakfast - Egg scrambles, sausage pad, potatoes, waffles, bagels, coffee, juice, fruits, etc ... (2) The dining area is big and clean! You won't need to bring your dishes back to your room because no table is available! Conclusions: If you are in Las Vegas for casinos, food (buffets), and shows, you may want to stay at a hotel on Las Vegas Blvd (main strip). There is actually another Best Western near Mirages hotel (which offers a free parking with no hidden fee BUT no free breakfast). However, if you stay one night in Las Vegas on your way to Utah or California, I will consider this hotel in part to avoid the traffic on Las Vegas Blvd as well as for better service.
The check in process was very easy and simple and professional as well as quick. I was in my room probably in 10 minutes. I was very happy with my stay there at the McCarran in best Western Nevada. very clean very nice professional employees. Everything was great except one little hiccup. Their breakfast is served from 5 AM to 9 AM. Of course we got up a little late for that by about 5 minutes, as we made our way down to the first floor, arriving at the dining area, we had one of the employees who seemed a bit rude, shut the door to the dining area in my in my wife's face saying that there was nothing there for us to Have for breakfast , which made my spouse very upside for the simple fact that we weren't there to have breakfast, and that that employee was under the Sumption that we were coming for Breakfast and had disregard The fact that we were Just passing by the area to get to the parking lot! Everything else for the state was great thank you again best western my membership as a gold member will still be respected
Our stay at the best western mccarran inn for my first time was amazing and the staff were excellent. I would recommend my friends and family to stay there The daily rate was reasonable and I was charged a deposit total billed was $287 by staff Nef I want to know if I'm being reimbursed for my deposit?
Good location close to the strip and the airport. Nice easy breakfast with many choices. Staff were pleasant and the shuttle from the airport was quick and easy to get to and from the hotel. We would stay again when we travel back to Las Vegas in the future.
Very nice. Will return in Fall. Near airport is very convenient . Also near car rental is very good. Did not eat at hotel for breakfast .
Pros: clean, comfortable bed and pillows, good free breakfast and free parking. Cons: outdated Good for one night or two. Near the airport about ten minutes. Near the car rental return if you have a car from the airport. It's close to Las Vegas Strip too.
Very basic best western. Have stayed at much better ones. But this was good location near the LAS airport staff was very good. Rooms a Bit musty. Ice machine on my floor didn't work. Breakfast was basic but ok. Shuttle service not available 2-4 pm so. Heck your schedule to make sure you can go to or from airport
We always stay here when we fly out of McCarran Airport. The free breakfast starts at 5 am. The free airport shuttle is very convenient.
It's clean, beds are comfortable and the staff are friendly. i have stayed here before and would definitely recommend it. I was with my brother and sister this time and they both commented on what a nice hotel it is. The shuttle to the airport is another plus.
Good beds, nice staff, free breakfast my whole stay. If you care about being close to the Vegas Airport, then that's the only bad thing however I wasn't bothered. At most I felt the rumble when the doors were open but again it didn't play a factor in my stay. (Plus some bomb Mexican food next door!)
We stayed for one night this past weekend.The room was very nicely clean. The only exception was the carpet . It's very outdated and dirty . I would suggest wood or laminate flooring. The tv size also was not what we were told the room was going to have . The taco business next door plays their music to loud till the early morning even with the windows closed you can hear it . It's their than that we enjoyed our stay .
Very quiet even though by airport. Very nice clerks. Spacious room. Nice pool but I did not have time to use. Has airport shuttle.
Location was great. Close to airport/ car rental pick up and return. Staff were welcoming and made the check-in process easy and pain free. Lobby/breakfast area was clean and comfortable. Pool/pool area was enticing, cool and inviting. Bed was comfortable. Lots of pillows and
Very friendly staff. Front desk Lady gave me a very warm welcome. Room was emasculate as were the surroundings. Ask for a dinner within walking distance and Front Desk Lady knocked it out of the park with the neighboring taco shop. I highly recommend McCarran BW.
The woman who greeted us at 830 pm was super pleasant and welcoming. The room was clean and tidy. Only complaint was the outlets to charge devices either didn't work, or were too lose to keep charger in to charge. Would recommend to others to stay.
Very friendly staff, great location to Vegas airport, facility is very clean and well taken care of, breakfast variety was excellent and fresh. Short/Long term parking is very convenient to airport. Staff is always helpful and courteous.
The staff were great and very helpful, shuttle service was outstanding, breakfast was delicious, building was clean and safe, enjoyed our stay, close to the airport but noise was not there, have stay before and will go again, just an awesome place and people!
The room was comfortable and the breakfast food was great. The hot water spigot pressure at the sink was poor. Our room was not cleaned one night. The staff was very friendly and professional. The motel was was clean and quiet. The airport shuttle was so helpful! Thank you.
Room was clean and comfortable. It was relatively quiet, considering the very busy area. The front desk people were helpful and accommodating. The breakfast didn't have many options for our unique food needs, (plant based and celiac disease,) but others were enjoying it very much.
I had a great stay, the hotel delivers what's supposed - fair rooms and fair breakfast. The rooms could use so upgrade, but the cost-benefit is very reasonable. We'd like to thank the whole staff; they are the nicest people and were extremely helpful in every situation. The shuttle service is really good and useful, and we'd like to thank Ricardo for picking us up at the very last minute before the break period and Maria for being super nice. Thanks all and keep up the good work.
Thank you so much for helping us last minute when we were stranded at the Las Vegas airport. Last minute reservation was easy and the shuttle back-and-forth from the airport was a bonus! Friendly staff and coffee in the morning starting at 5am. Breakfast too!
An older facility. Not enough parking for guests. Breakfast was meh. Service, front desk and airport shuttle were good. This is a no frills, easy layover place so you can catch your flight the next morning. As I mentioned earlier, this is an older place that is need of sprucing up.
Friendly staff, comfy room and beds. Very convenient location close to the airport. Easy access to everything and worth the price. Clean rooms decent breakfast and they'll call a cab for you which is cheaper than Uber or Lyft if you're just going to the airport.
Quick overnight stay outside of the airport. The hotel offered a convenient shuttle and nice breakfast! Front desk staff and shuttle driver were VERY NICE! However, the hotel room was not very clean. The bathroom had bugs and the ceiling was collapsing! Had it not been almost midnight we would have found another place! Paying for convenience not cleanliness!
close to the strip ,airport and everything else. hard working staff. room is good. carpet in halls need updating but still good. parking is difficult just like everywhere but free. even has charging for my EV. just ask the front desk for the key. only one spot though. charged my tesla all night to capacity for free. the breakfast is excellent
The front desk receptionist Dominique, she gets a whole 5 stars she's amazing. The room was nice and clean, the bed was comfortable. Yes we did hear the planes but what do you expect staying by an airport duh. other than that i liked it, it's a good distance from the strip and food places. I will be staying here again !
Definitely an older property but great location, room was clean, housekeeping had done lots of little extras with towels, tissues, etc making a great presentation. Other than creeky plumbing and first floor lobby noise, no complaints. Shuttle and long stay parking available.
This Best Western was a bit hard to find, off the strip in Las Vegas. Room (and bed) were quite comfortable. Very quiet; made for a good nights sleep on our way back to California. The mexican takeout around the corner is quite good. I recommend the carnitas burrito.
The hotel was clean and quite. The rooms were comfortable and accommodating. The breakfast hours are accommodating if you have early things to get done. The staff was helpful when needed. Would recommend as a great alternative to staying on the strip.
Convenient hotel. 24 hour taco restaurant next door which the food is delicious just a little pricey. You can walk to the strip from the hotel which is definitely a plus. We have stayed at this hotel on two different occasions and plan on staying here again
We traveled with a U15 soccer team, so 17 boys plus us chaperones. The staff was absolutely phenomenal! They were accommodating, friendly and allowed us to pretty much take over the hotel lobby for team meals so the boys could eat some healthy meals while we were out there. Rooms were clean and the shuttle to and from the airport was a life saver
The evening clerk that was on duty 2/20/24 until 10pm was exceptionally nice. This is not a reflection of her good demeanor and attitude. The hotel room I had was probably the worst in the building. Room 124 needs to be turned into a storage room. The room had pergo flooring so walking on it with bare feet, I picked up all the crumbs and debris left behind from a prior occupant. Unfortunately, in the middle of the night, I stepped in a huge puddle of what I hope was water at the foot of the bed. It looked like water was coming up through the flooring. Absolutely unacceptable. The room was on the first floor and had wooden shutters covering the outside window. Directly outside my window was a massive security light that shined into the room, even with the shutters closed, making it seem like daytime in my room. It was very difficult to sleep with this light beaming into the room all night. The television wouldn't work either. The very nice clerk I mentioned showed me how to go behind the television and change the HDMI programming, which had to be done every time I turned it off and on again. The shower handle was so loose, it was difficult to adjust the temperature without going from one extreme to another. The sink handle was the same and actually sprayed water out the back of the fixture. Breakfast was really disappointing, even for this class of hotel. It was an extremely small area to try and get anything. If someone was waiting for toast, everyone behind them was stuck in the “line” until they were done. It was very inadequate for the size of the hotel. The clerk on the morning of 2/21/24 was resting on her elbows and couldn't even stand up straight to greet me when I checked out. She never asked me if everything was ok with my stay. This review gets 2 stars, both of them are for the clerk on 2/21/24. The rest of the hotel gets 0.
First, there is no bathroom in the lobby. After an over 2 hour trip, I wanted to use the bathroom prior to check in. The staff told us that they think it's funny that people run around the lobby looking for a bathroom. They make you check in and then you can go to your room. Ridiculous. Next, I was told thanks for being a platinum rewards member then given a room between the hallway and the laundry with a security light shining in the window all night. The floors were so slanted it was almost difficult to walk to the bathroom. The desk chair was jammed under the desk so hard that we had to simultaneously lower the arms of the chair while we lifted the desk in order to use the only chair in the room. We got up early to catch the 6 am shuttle only to find it was 10 minutes late arriving. We were lucky to get through the very slow security line in time to board our flight. Coming back, we had to wait 45 minutes to be picked up by the shuttle to return to the hotel. I appreciated the fact that breakfast was served at 5 am so we could have something to eat before we left. Otherwise, it was not a positive experience.
My wife and I stayed in room 125. There is an ice machine just outside the door to that room. In the morning I was dumping the ice bucket water out and it was FULL of ground up BUGS!!! I took a video of the ice bucket water with the bug parts floating in it. I was told “we will not be compensating you because you're the only one that has complained about it.” (yes, she actually said that) They refused to compensate us for anything. Disgusting treatment for $200 a night. Won't be back!!
My connecting flight was cancelled at the last minute & I had to spend a night in Las Vegas. I was exhausted after a long day so I searched for a hotel close to the airport & with a complimentary shuttle. This hotel fit the bill & did not disappoint! The staff was great, the room was clean & comfortable, and the breakfast & return shuttle were awesome!
Good value; shuttle to and from airport every 30 minutes is a huge bonus. Really friendly front desk staff and breakfast was pretty good. Rooms were very clean. Only minor complaints is that the common areas (stairwells in particular) had some trash and could've been cleaner and my TV wasn't working, but I'm sure they could've fixed that if I called it in.
Stayed here for a hockey tournament. The staff is so friendly, the rooms are clean and a good size. The breakfast area was clean and offered a decent free breakfast from 5am to 9am. Off the strip, but very close
The hotel was ok just be aware it is quite a walk from the airport and the strip it is nice they have a shuttle to take you back to the airport the constant roar of airplanes going over you may bother some people's sleep
Best Western Maccarran Inn was close to the airport. The room was clean. The bed was comfortable. It is not close to restaurants and the walk to restaurants is not in a great area. Breakfast was good and started early for people that have an early flight. There is a shuttle to the airport if you have a later flight.
Stayed here after a tour before I flew back to New Zealand Complementary airport shuttle was great my room was awesome it was facing the strip so got views of MGM and Mandalay bay at night sure I could hear planes but HELLO it's a airport hotel, free breakfast in the morning and the staff were lovely I'd definitely stay here again
I stayed here after a delayed flight at the airport so it was a very short stay. The staff was very sweet and helpful however the room felt super sketchy. The elevator is broken and according to staff it has been broken for roughly 2 years. The safety lock in the room was barely hanging on which made me extremely nervous as I was traveling alone. It did not feel clean or safe at all. especially for the price paid.
The front desk staff at this hotel is the highlight. The ladies at the front were wonderfully helpfull and patient. The hotel is decent clean and breakfast was good, but the front desk staff we encountered make the hotel!
TV had HGTV so we were set for a night of rest. A liquor store and a taco joint nearby. The breakfast was really pretty great for a place like this. Airport shuttle was convenient. Fridge and microwave in the room. The elevator was out, so I'm glad we were on the first floor because we had big luggage. It was pricey, but I guess that's how Vegas is these days.
Elevator not working. No bathroom available in Lobby since our rooms weren't ready yet. Best people we had contact with were the shuttle bus drivers. they were courteous, knowledgeable, ad helpful Stay on the strip it's not that far from the airport!!!
I love this hotel because of the proximity to the airport and the airport shuttle, but it's the incredible staff that really make this hotel. It is a little older and a little run down, but it's clean, a great price, and really phenomenal customer service. If you're looking for a Vegas hotel off the strip or close to the airport, you can't beat this hotel.
Conveniently next to airport! Charging station for EV car monitored by hotel staff. Free shuttle to airport! Great breakfast. Friendly attentive staff from housekeeping, breakfast staff and front desk. Also front desk knowledgeable about the environs of Las Vegas!
Would stay over and over again no extra fees includes hot cold breakfast free parking minutes from airport we had a late arrival and did not want to drive 2 1/2 hrs home so we booked this last minute loved very clean , free parking great breakfast included
My flight was cancelled and I had to book a room for a night. They helped me right away and gave me the breakdown for pricing before charging me. The room was clean and neat. I tried to place an order online for food delivery and somehow they noticed it and noticed it wasn't working and called my room to let me know they saw what happened and apologized but said they could take the order over the phone which i thought was real nice of them. The staff were awesome.
This property is very close to McCarran. Easy access to airport for early morning flights was what I was looking for. My early trip to the airport went smoothly as planned. I found the right place to stay!
We stayed at this facility on August 10/11 (arrived evening and left EARLY to catch a flight). We were welcomed with smiles and an obvious feeling of "we're glad you are here". The two young ladies were extremely helpful, kind, courteous and accommodating without being "soupy". They helped with not only our room but with Uber set up and info we might need as well as taking money for purchases.
The pillows were nice. Our bed mattress was in need of being replaced. The breakfast was very good. The staff were over and above courteous and kind. We wished we would have had time for the pool. It looked very inviting.
The employees there made our trip the greatest! The night shift guy is a little gruff and parking is hard to get. We needed to use the handicap spot with the wheelchair access and they allowed someone from the air port to park right in the access spot. Needless to say it was way more challenging than it needed to be. We almost went to a different
This was a nice hotel and it was quiet. The hotel was located in a pretty good location. There was no parking spots available when we arrived. We had to drive around in circles in order to find somewhere to park. I would recommend arriving early if possible to make sure can get a parking space!
I stay here often traveling through. Staff is ALWAYS friendly and it's a nice, clean place to stay! I will always stay here in passing and leaving from the airport. Breakfast is typical, but hot and fresh.
Its been an excellent stay! It started off with the comfortable bed. Very comfortable! I travel often and the bed has been the most challenging. But your bed was an excellent sleep. Your continental breakfast was also excellent! There was a young lady by the name if Jamie that was the epitome of professional and very helpful! Her customer service was very good. And lastly, was your jar of peppermints. A nice touch. However, your parking needs work...
The beds were sunken in and the pillows were lumpy and rough. Sleeping every night there was painful. We had no choice but to continue staying there as there were not anymore rooms available for accomodation.
Great off strip location with clean, quiet & comfortable rooms. Breakfast buffet offered plenty of choices, and staff kept everything well stocked. Super easy to get to airport from here. Plus for those without a car, hotel offers free shuttle service.
The hotel staff member was friendly and helpful. The hotel was relatively clean and in fairly decent repair. Our room unfortunately had broken shutters which allowed a tremendous amount of bright light in from a spot light on a plant outside the window. Made it VERY hard to sleep. The bed wasn't too comfortable. The bed and room was clean, but the sink was very slow to drain. The shuttle only runs for specific hours so it was not helpful to us and breakfast doesn't start until 5am. The second floor REAKED of marijuana. It is a good place for a long layover as its close to the airport.
A great place to stay if you want a place away from the bling or casinos. For one thing, I love that Breakfast is free unlike most hotels in Vegas. They have a friendly staff, able to answer any help they can. No resort fees from what i can tell, but they do hold a 200 dollars deposit during your stay (in case if that doesn't sit well for you) In short, It's well worth your money if you want a humble stay in Las Vegas right next to the airport.
Well I would start off by giving Mr.James a big shout out for being a great employee. My family and I stayed overnight due to our flight leaving the next day. Arriving to the hotel we were greeted by Mr.James, check in was smooth and very quick, instructions regarding breakfast, and other commodities were clear. I would recommend Best Western McCarran Inn any time, definitely will be staying here again, oh and it was our first time staying here. Great job Mr.James and great job team that was cleaning the lobby, setting up for breakfast. Omar from Houston Texas.
Room was basic, breakfast at 6 AM was quite poor Receptionist at arrival very kind (asked her to print my boarding pass and I found it at check-out printed) Position for Airport is perfect (just few minutes by car, they have also a transportation if needed)
The staff--especially the breakfast staff--were friendly and helpful. When I had difficulty with the toaster, one of the breakfast staff made toast for me. This is our favorite Best Western in Las Vegas.
The room was very spacious and clean. Front desk friendly and helpful. Very handy to airport and gas to refuel the rental car before drop off. Shuttle to LAS was convenient. The kids enjoyed the pool and the breakfast was adequate. No complaints.
The property is older. Rooms large and clean for a family of 5. Free breakfast was good; many basic items, well prepared. Free shuttle to/from airport. 6 min from airport. 30 min Uber/Lyft ride to the Strip due to Vegas traffic.
While looking for a long-term-parking solution we came across BW McCarran Inn. Their long term parking rate is much better than the airport lot, and they have a shuttle service that runs every half hour on the half hour. The shuttle service was great, and the staff at the hotel were very helpful. Easy to get to, easy to park your car and get to the airport. Great experience all around. Be aware that there are some limitation for the shuttle hours. My flight was delayed and I ended up taking an Uber ($12) from the airport. Still a huge savings compared to airport parking. To make the whole experience even better, I asked the front desk clerk if I could buy some milk there and he actually gave me two small cartons to take home. Saved me from a 2AM stop to find milk. AWESOME.
We were greeted very nicely upon our arrival and the room was exceptional. I specifically chose the hotel because of its daily hot breakfast. The one thing that I would like to see is if there is someway the hot food choices could change every couple of days. We stayed for 5 days , so it would be nice to see some varietyn for long term stays.
Rayleen was amazing! She was very helpful, the property was clean and had the things we needed. We missed our flight so we weren't prepared with anything to stay the night, but we were welcomed and taken care of!
We chose BW for it convenient location; 1) close to the airport (we did not use the shuttle as it starts runs from 6am and we had an early flight), 2) relatively close to TMobile arena (40 min walk or 3 stops by bus). Otherwise, typical BW with all the amenities .
Rooms were nice, although the AC did die in our first room. They shifted us to a different room with no issues. I was concerned about noise since the hotel is so close to the airport, but I was happy to find out that the rooms were quiet. There's a microwave, mini fridge and coffee machine. No resort fees or other BS fees added. Laundry machine prices were reasonable. Has a free shuttle service to/from the airport which is fantastic. Staff were friendly. Breakfast was included which was fine. Cereals, fruits, frozen pancakes that you'd heat in the toaster, eggs and toast. They make minor changes to it everyday. Tea and coffee are always available in the lobby. Pool hadn't been cleaned in a while, and I don't think anyone was using it. A bit off the Strip. Can walk the 1.5 miles or so if you're willing, take a Uber/Lyft, or use the public transport bus that runs once every 30 minutes or so.
To much noise in the hall way by room 113 because the door was way to short to cancel out the morning noise of tile floor versus carpet like the rest of the hallway. The floor is 1 inch lower than the bottom of the door.
The bed was very comfortable after 9 hrs of driving & flying. And as before, the room was clean, neat & had everything I needed. I also love the frozen food case where I can by dinners & snacks without leaving. Also the location to the airport & shuttle service is super easy.
Wonderful service, clean room, easy check out, close to the strip! Recommend for anyone wanting to be close to everything but far enough you have some space. Not to mention it was not outrageously priced for New Years weekend!
The person at front desk (james) doesn't wanted to give us a room at 3 am, so we have to stay in the street calling to do a reservation by phone, then we got the reservation but he doesn't want to do it manually and wanted to charge an additional night without any reason just to do the booking manually, then he just decided to cancell the reservation and leave my family and me in the street for 2 hours with the cold temperatures, then he come out once i had another reservation in another hotel to let us in and accept the reservation just because he doesn't want to explain the complaint to his supervisor. Just for that reason we sleep after 3 hours in that hotel. That's not even a little of respect for the customers. Our flight was canceled night before and that's not the way treat a person with his mom, sister and a child.
Suite was great size. Clean, room, clean linens, Clean refrigerator. Hardly anything in Vegas is free so this felt like a bargain. Quick breakfast which started at 5 am with FREE shuttle to airport starting at 6 am. Staff was friendly and super helpful. Onlything I would change is the lighting. Too dark. With the carpet being dark in color, There wasn't much auxiliary lighting.
The hotel is very close to the airport, you can hear and sometimes feel the planes going over. The strip is like 5mins drive, you could walk if you wanted. The beds are very uncomfortable, we had a 3 queen suite. The hotel is nice in the lobby and breakfast area, during breakfast the fire alarm would go off if the toaster was being used. They need a vent in there so it won't keep going off.
Ricky and Sharon at the front desk and Katrina in the kitchen. Really friendly, professional people, made the stay a pleasure. Breakfast was delicious every morning, with eggs, sausage, potatoes, oatmeal, toast, milk, yogurt, juice, etc. The eggs and sausage were superb. The desk folks seamlessly accommodated my room switch request. The hotel was really nice and clean and in good repair. I enjoyed the stay and next time I need a room in Las Vegas, it'll be right here.
Every employee at this hotel was incredibly friendly and helpful. I travel with my 2 kids, and my kids love this hotel, great snacks and a great breakfast with fresh made food. Shuttle to the airport is super convenient!
It was suppose to be a complete one day stay that turned into a 5 hour stay. While close to the airport and busy roads, the room was extremely quiet. It was very clean as well. Beyond that, I can't say much more. Checked in at midnight, was out by 4:30 am.
The property is very close to McCarren Airport (refuse to call it Harry Reid0, it has great shuttle service and run from 7 am to 9 pm at night.and offers long tern parking at reasonable prices. Althouigh the parking is outdoors, it is reasonably protected against crime ( well lighted) We have used the parking feature abt 8 time sna d stayed at the property 4 night.
The friendliness and helpfulness of the staff was overshadowed by the noise. I would have thought that a hotel close to an international airport would have some sort of sound-proofing. And then when the plane traffic eased off, the noise of the elevator was like having a high speed train rumbling through the wall! It woke us up.
We stayed one night at the McCarran Inn and the service was great. The room was clean and clearly well cared for. Small touches such as single pack makeup wipes on the bathroom counter were very nice. Fridge, microwave, and safe. We came across a housekeeper in the hallway who couldn't had been sweeter and the front desk staff were kind and friendly as well. We had a room with two queen beds and it was an extremely tight fit - the room would've been much better equipped with one bed or for one person. The beds were comfortable but the pillows were stiff and the sheets/comforter were very thin, making for a chilly November night. The hotel is right near the airport and the shutters on one of the windows were broken and we held it up using a room key, but the light still streamed in. The bathroom was clean but very cramped and the sink outside of the toilet and shower room offered no privacy. The breakfast was good, parking was ample and easy, and the employees seemed to care about their work. If I'm traveling alone, I might try the hotel again in the future, but I would definitely try a suite for 2 or more people in the future.
Great location, Comfortable Rooms and friendly service. The breakfast was plentiful and opened early which was great as I had an early morning flight. The airport shuttle was on time and took me to the airport in less than 10 minutes.
The best western McCarran airport in Las Vegas Nevada was a perfect overnight stay for a leisure trip to Las Vegas where I had been staying at a family residence and they had the need to leave town so I booked this room last minute overnight so I could be close to the airport in the early morning for my flight. The staff was prompt professional and attentive however the rooms could use an additional blanket in addition to the one already provided and also additional towels washcloths and hand towels etc. my room only had two towels, wash cloths and two hand towels but it did have an additional blanket which I used to due to the cold weather.
Very competent staff, extremely convenient location. Airport noise was not an issue. Breakfast was fresh and plentiful. Hotel was clean. Many restaurants very nearby. Parking was easy. We would definitely stay again.
This was a fantastic property for convenience to the airport yet close enough to the strip to get their easily. The extra amenities like free breakfast, airport shuttle were great! And free parking. Will use this property in LV everytime.
We were looking for a room near the airport for an early morning flight. This property was the perfect fit. We were even able to return our rental car the night before and use their free shuttle service to get to and from the airport. The room was very comfortable, breakfast with lots of options and staff very helpful. Will definitely stay again when we are in Las Vegas
It was a great stay. The staff were friendly and it was surprisingly quiet. The breakfast was good in the morning with many different options to choose from. Conveniently located near Mccarran airport with shuttle service available.
My husband and I stayed four nights here after a trip to Death Valley National Park. We were greeted with a smile by Raeleen at the front desk who was very helpful with our questions. We were impressed with the housekeeping staff who were consistently cleaning in the public areas of the hotel. The breakfast was good and there was always a staff person replenishing items. It is right by the airport so if one is light sleeper that could be an issue. They have a free airport shuttle but we had a car and didn't utilize it. The parking is free, a rarity for a Las Vegas hotel. Pulling up to the hotel, it didn't look like anything special, but the staff there made it special.
Best Western Mccarran Inn has very friendly staff, great rooms, and decent prices. I stay here monthly for these reasons and will continue to do so. Being close to the airport is also great! Everything is clean and well taken care of.
The staff was very friendly and helpful. The room was nice and the breakfast was good. It was very nice to have the free shuttle to the airport and the driver was also very nice and chatted with us the whole time. It was on time and we didn't have to wait long at all when we phoned for a pick up.
Friendly staff, easy check in and checkout, near airport and also not far from the strip, airport shuttle, clean room, comfortable beds, great breakfast, water, tea, coffee provided 24 hours. Wanted to use the pool but was not clean (bird's feathers in the water). There was a power outage while watching TV at night last about 2 hours.
They are always there to help with any questions. Very easy to deal with and warm/friendly. I would recommend staying here as it's close to the airport and the value for the money is excellent. Easy to get around town.
Elevator didn't work, was not told until after check-in. Elderly couple with multiple bags of luggage to carry to 3rd floor. Rude staff who said they were "too busy" when asked for assistance finding a room at another Best Western for next night since this location was full.
This hotel is in between center and airport with best location. The rooms are big and include all amenities, staff is wonderful and cleaning staff is amazing. The breakfast is workable and shuttle bus is available to reach airport. I recommend this hotel for easy and efficient stay All the best
Stayed one night for our flight out the next day. Very close to the airport but didn't hear the planes at all. Pool area was a nice place to just sit & relax. Bed was very comfortable, very good selection for breakfast and most of all, was very clean.
This IS an airport hotel and you will hear the planes. But the AC has a fan mode that will cover it and we rested very well. Airport shuttle service is only from 6am to 11pm. That was a disappointment to us as we had a 6am flight. The taxis arrived promptly. And were not expensive. The breakfast started at 5am. They had separate sink area from tub/potty room. Beds were comfortable but linens were very thin and worn. Only a thin blanket between 2s sheets for covers. Very nice decor and very CLEAN place.
Not only was the hotel itself very nice but it is extremely convenient to the airport. The rooms were small but lovely, the breakfast plentiful and good and the pool delightful. They even stock foods that you can microwave for lunch or dinner.
Always prefer this Best Western when I visit my son in Las Vegas. Conveniently located near the airport and UNLV campus. It's off the strip so it's quiet, has free breakfast and a shuttle to and from the airport. Perfect!
All the staff was very pleasant including the shuttle drivers, front desk staff, night audit, and breakfast attendant. We did not interact with housekeeping but they did a wonderful job tidying up our room and refreshing our towels. It was easy to get an uber; only cost $10-14 per trip. Located close to the airport and the free shuttle was easy to arrange. Would like to have had more fruit at breakfast but the food that was there was tasty!
We stayed 15 & 16 of Sept 2022, having booked in March. Immediately things got off to a bad start, the male reception simply ignored us on arrival for 5 minutes. A female receptionist from the back of the office was called out who booked us in, the room was on the ground floor at the front. It smelt strongly of smoke, was much smaller than anticipated and very noisy given the garage opposite. After raising with reception the room was sprayed with a deodorant. After 5 minutes the smoke smell overpowered this. We then asked for a room change and were given one on the third floor. This smelt better and was of the size expected. The hotel has no restaurant, so for evening meal offers a room service, which incurs additional cost of transit, service and taxes, roughly another 20$. The hotel has no adjacent restaurants, there is a Mexican take away, which we used. Breakfast is self service to a very limited scope, the hot offering was only chipolatas, scrambled egg, toast or waffles, the cold is flavoured yoghurts, cereals and milk. The breakfast staff were very pleasant borderline apologetic. You must use a taxi or the bus to get to the Strip in central LV. A good tip is to buy for 8$ an all day access to the bus, so you may use it as often as you wish to go up and down the Strip as well as getting away from the hotel. The second evening, the room had no replacement coffee or tea and in the morning there was no hot water, it was stone cold all morning. At breakfast the chipolatas had been changed for very thin burgers, these tasted awful and were inedible. A second tip is to use their shuttle bus from the airport and back, you'll have to call them on arrival. Otherwise nothing to commend staying here
Staff was rude. Room wasn't ready when we arrived an hour past check in. They said 10 minutes max and it took longer than that to finish our room. Receptionist yelled at us. Not worth it. Stay elsewhere
My husband and I stayed one night at this hotel. After a long drive back from Bryce Canyon we arrived and were greeted by the absolutely rudest manager at the front desk. Her name is Tracey Gray. We arrived a little after noon and asked her if she could direct us to the restroom. She said their restrooms were for hotel guests only. We told her we are, indeed, hotel guests, that we were checking in for the night. She said they had no other bathrooms but the one in our room and we could access it by checking in "early" for 25$ fee. We asked her if our room was ready and she said, yes, it is ready, but it is 25$ to get in our room 21/2 hrs early. In my experience, if the room is all ready, there is no fee for early check in. We are talking 2 1/2 hrs early and with no restrooms available in the lobby, we had no choice. She was basically charging us 25$ for the use of a bathroom. Crazy! She was also very rude and kept offering to refund our money if we didn't like their policy. She kept telling us the Best Western on the strip would not let us get into our room early even with a fee. She said if we had to use the restroom and didn't want to pay the 25$ we should just go to a store or a bar. I have never experienced such rudeness and disrespect. And by the way this Tracey Gray is the general manager of the hotel! I told her that I would be contacting the corporate office and she said that they would laugh at us. I am beyond shocked. The only reason I am giving one star is because the lady who came to fix our broken TV was sweet and polite and followed up to make sure it was working. The hotel was in need of updating, had very poor lighting in the rooms and a slight musty smell. All of that could be overlooked, but could not get passed Tracey Gray's behavior and the lack of a bathroom in the lobby esp with a pool, breakfast service in the lobby and a long line at the front desk.
Close to the airport, there is shutter services but not all the time and start at 6 am, must check available to make sure you have a ride to the airport. Room was clean, bed is comfortable but the room I stay in, something wrong with the window shutter and it was not close properly so the light from outside get in. Breakfast was okay. The staffs was attentive and helpful.
The room was comfortable, the front desk staff were very nice and efficient, the breakfast staff were very helpful and the food was perfect for our needs, I love the snack area you can buy dinner to heat in the microwave and candy, chips, ice cream, soda & beer best snack area I have ever seen in a motel! Also it is so convenient to have the shuttle service to the airport. We have stayed here many times over the years and have never had a bad stay.
Stayed here a few weeks ago. Stay wasn't great but I upgraded this time and it was worth it. Bed was sooo comfy. Staff is friendly. Room was clean and breakfast was pretty good. Not super close to the strip but confidently close to the airport.
I booked a room here for tonight, since we fly out of las early in the morning tomorrow. The parking lot was easy to find parking in, and the outside grounds of the hotel were kept clean. I won't lie, when I saw the outside of the hotel it looked a little dated, so my expectations of the inside weren't as high as I originally had based off the listing pictures on the BW app. When we walked inside the hotel I was pleasantly surprised with an extremely well kept, clean and updated hotel. The front desk representative was extremely nice and friendly, she was very thorough while at the same time, keeping the check in process quick and smooth. Our room was on the first floor which was nice since we had a bunch of bags, but didn't feel like we were in the middle of the first floor since it was down a small hallway. The room was nice, clean and already had the air going which is nice since it's hot in Vegas right now. The only downside is their shuttle starts running at 6am, which sucks for people like me who's flights take off at 6:30 am. My Uber ride was less than 5 mins to the airport though, so it wasn't bad. Other than that I can't find a single con of the hotel and would definitely recommend staying here. Overall, I'd definitely stay here again no doubt.
Everyone was very helpful and always acknowledged me when I walked past them. Would definitely stay her again. The only thing that would make it better is if shuttle ran 24 hours. Breakfast was good with lots of selections.
I only stayed six hours. But I have to stay the check in girl was professional and helpful, the room was clean, the internet worked well, and with the hotel being five minutes from the airport with a free shuttle, my stay was very good. I thought the planes would keep me up, but this was not the case. The hotel offered free breakfast which had some grab and go items like fruit and yogurt as well. I would recommend.
Managed to get a good night's sleep, for which I was REALLY grateful b/c of the flight the next day ... but ... see photo ... the paper was a bit curled so had been there for a while ... it kind of captures a lot of what the place was like. But the room was clean & comfortable, the front desk staff was nice. The location is a bit industrial park but the only reason to stay here is proximity to the airport (& the only reason I did, considering also that I'm a gold member of their Rewards club).
This motel is easy to reach and nice to use. Parking is easy. The rooms are nice and the folks at check-in seem to really care about us. The breakfast is really good, a great variety of quality items. Plenty of coffee.
You are at the mercy of the front desk person, if they hear you banging on the door, they'll let you out. If they see you trying to use it from the main floor, they work their magic to get the door to open. This place needs help. Their system kept crashing when people were trying to check in. I would not stay here unless it was a last resort as it was for us, getting delayed in vegas was the only reason we decided to stay there, it was close.
Our flight was canceled, and it was quite late when our family arrived at the Best Western Mccarran Inn. James and the woman he was working with (I'm sorry but I don't remember her name--she was working in the morning on 8/22) were so kind, helpful and welcoming. We were exhausted and homesick, and they helped improve our moods. Our room was fine (our toilet leaked a little at the base), but it was the employees who made the difference in our short stay!
Easy to get hotel shuttle from airport, return shuttle doesn't start until 6 am, offered a decent breakfast, easy check in and check out, clean room, friendly staff. We're very helpful and had a selections of snacks to choose from since it was a late night check in.
Was great. The room was clean and nice. The receptionist at the front desk was super awesome. She went looking for muffins for my daughter during breakfast. I give her 10 stars for being nice kind and answered all our questions and was very helpful. Hotel is close to airport but you can't tell. They did great at sound proofing the building.
Professional and affordable place to stay. Close to the airport. Maneger Tracey Gray made our stay very pleasant. The airport shuttle helped save on money as well. Will return next time we are in Vegas.
Included breakfast, clean rooms and courteous staff. I stay here each time I visit Las Vegas and it never disappoints. I hate smoking and love that they have a no smoking policy. I also received a complimentary snack for being a rewards member.
The room was very clean. People were very nice. Breakfast was a little cold but good. There was a microwave to warm everything. The Inn was very close to the airport, which was very convenient. Check was quick and easy.
The Best Western was in a convenient location, was clean, beds comfy, had a great little food shop, and a yummy breakfast. The best part, however, was the staff, who went out of their way to accommodate our family of five in adjoining rooms. This made our stay so much more enjoyable! Everyone from the maid to the manager were very helpful and friendly. and I highly recommend this Best Western! (The pool looked very inviting, but we couldn't face being out of AC in the July 113 degree Las Vegas heat! I am sure it would be delightful in cooler weather.)
We usually use BW as our short stay for the airport as we have to travel a few hours to get to Las Vegas or return to our home in the desert. This time we had to extend a day due to a break down of our car. The staff was kind and caring arranging our extension of stay and giving us extra of coffee and towels for pool use. The Breakfast has finally returned to a hot and cold offering and had a lady that did great at keeping items stocked as persons came thru to get food. Clean breakfast bar and rooms. The staff is always friendly.
It's a clean hotel. The bed was very comfortable. Close to everywhere I needed to go. The staff was very helpful when I checked in and when I needed a suggestion for outside meals. I enjoyed my stay very much
Room was dirty, reeked of insecticide and woke up covered in bug bites. Mattress were extremely worn and I comfortable, felt every spring and the sides caved in. Booked with a credit card and was charged a deposit anyway.
Enjoy the stay, great customer service the amenities was reasonable but being next to the airport. Lots of turbulence from the fly-by of the planes. Not a whole lot of planes but when it happens you know..
I stay at least two nights a month at the Best Western McCarran! I love staying there, the staff are so pleasant and professional! The rooms are always clean and comfortable. They have free shuttle service to and from the airport, which is about a 5 minute drive, fee breakfast and the list goes on! Been staying here for over a year. I highly recommend this hotel to anyone!!
I liked the remodel of the hotel. Staff was friendly and professional. Price was cheapest I could find at last minute and closest to the airport. Called the hotel for the shuttle to come pick me up at the airport, which was nice. However, I couldn't take advantage of the free shuttle service or free breakfast due to my 06:40 am flight. I thought this was odd since Las Vegas McCarran airport is 24 hours and early morning flights are common. I think they should start shuttle service at 04:00am and offer grab and go breakfast bags. No restaurants nearby, but has a hotel food service company that will deliver to your door. Overall, good stay and served it's purpose. I'd recommend it.
This trip was for my wife to attend a Nail Class, and we were able to enjoy the city with all of its amenities not associated with its world-famous strip. I have stayed in the Aria hotel and resort and would categorize this visit as a more enjoyable experience. I have a better understanding of how to incorporate my children into the next Vegas visit.
There is not sufficient parking so at night you are told to park anywhere you want just so you are not blocking the driveway, people are parked anywhere and everywhere, even 2-3 cars deep against a red curb and in the area marked off for emergency vehicles. When I mentioned this to the person at the counter said they are told it is ok as long as no one blocks entrances and they are private property anyway so they (I guess the fire dept) will not do anything. If they have a valid business license, I would assume there are city ordinances. The breakfast consisted of frozen pancakes you put in the toaster and pre-packaged muffins. There was a few eggs and two sausage and they were not being re-filled, no one was around. When I went to pull the stopper up in the bathtub the entire thing pulled out of the hole. Not a place I would ever stay again, it is a fire hazard and not what a Best Western usually is. .
We stayed only one night and very pleased with whole experience. Rooms had everything you needed although carpet a bit tired. Comfy beds. Great breakdast. Excellent shuttle service. Pleasant helpful reception staff. We would recommend!
Had no problems other than charging my credit card a deposit. I expect better from a BW hotel. But the stay itself was great. Clean and comfy. The only other real issue is that I did not realize this hotel was so close to the airport. I knew every time a plane took off. Not a big deal in the daytime but I never knew there were so many flights in the middle of the night.
Wish we could heap praise on the Best Western – McCarran Inn at 4970 Paradise Rd, Las Vegas, NV. Unfortunately, we cannot! When we arrived we were third in line. Therefore, we were able to watch the front desk staff treat those in line ahead of us with utter rudeness. When it was our turn, the staff started the same, until I pointedly cleared my throat. He chilled immediately. There is nothing about the facilities that warrant positive comment. The cleanliness suffers. The only aspect of this business that makes it seem attractive is an effective park-and-fly program that provides for one-week of parking in their lot for one night's stay at the motel. After this experience, however, we will seek an alternative. We Can NOT recommend the Best Western – McCarran Inn.
Location decent. Room decent. Airplanes didn't affect our sleep. Cons: The shower didn't drain properly. Breakfast food is poor. Main concern was the parking. It is being "resold" to the airport for extended parking. Cars are double and triple parked all around the building. I say "resold" because we paid over $300 for one night and it should include a parking spot! We had to park illegally and hope the car wasn't damaged by others maneuvering between the cars to find their own spot. Very unprofessional. It made the place feel low-class, when the rooms are actually ok. This practice should not be accepted by Best Western. Please look into it. I cannot recommend this site.
We needed a place to rest before flying home and this was great! All staff were accommodating and professional. the Room was very clean! We were close to some great restaurants. There was gas station on the corner to fill rental car and Enterprise was almost next door. Airport shuttle was a great plus!
The hotel was close to the airport. The room was very clean, with easy access for handicap. The grounds were fairly maintained. The area by the handicap rooms outdoors needed to be swept as a lot of trash had blown in and around the door Staff was polite and helpful. I liked that they had a TV screen which showed the flights arriving and departing from the airport.
At 3 a.m., I was awakened by a stranger trying to enter my room. I looked through the peephole, and it was a man who was visibly intoxicated. He swiped a key card multiple times and then tried pushing the door open. I ran to use the hotel room's phone to call the front desk but there was no dial tone. I used my cell phone to call the front desk and no one picked up. I called again, and no one answered. After I shouted through the door that they had the wrong room, the man stood there and then he tried to open the other doors. When I saw that he was loitering, I immediately called the police. After the issue was resolved, I could not go back to sleep. On another note, the breakfast options were very limited and terrible. There was no hot breakfast and guests needed to microwave the food if they wanted something hot. I understand that due to COVID precautions, breakfast had to change. But if that was the case, then why are staff not wearing masks. If COVID precautions are being abandoned, then the hotel amenities that were changed due to COVID, should be back.
I purchased a room for my two daughters. It was a one-night stop before they moved out to the Mid-West. My girls are not seasoned travelers and within an hour of arriving in their room, a couple with their children walked in saying the front desk assigned that room to them. Had it been a man, my daughters would have freaked out. After the couple left, my girls went out for an hour. Upon their return, they couldn't get into the room because the key had to be reset. Having never traveled on their own, being in Las Vegas (of all places), and having the scare of another person walk into their space made them feel so unsafe they didn't want to leave the room to go to the pool, or the hotel to take a drive on the strip to see the lights. They stayed in the room the rest of the evening, defeating the purpose of a stop-over in Vegas. When I brought this to the attention of Tracey, the General Manager, the response was, "Thank you for letting me know. I'll talk with the frost desk." Surely I would have thought a franchise of this caliber would have offered some discount on the room for the inconvenience, but when I addressed this with Tracey, they felt a compensation was not warranted. Really???? My husband and I have stayed in Best Western Inns across the country over the past twenty-five years. We've never come across management like this, nor have we ever had an issue. I'm glad Tracey has the kind of traffic that they do not need to be concerned about customer service or the room safety of young, inexperienced travelers.
Kids were excited to swim in the pool but it was so disgusting and full with garbage I wouldn't let them. For the price we paid we could have stayed on the strip and had more amenities. Don't recommend.
We knew we were arriving very late at night so my sister booked this for our one night late arrival. Very clean, very convenient! Very close to the airport! Seemed very busy and great for a one night stay before or after a few days on the strip!
No security presence at this property. Car window was shattered and broken into. Simple security patrols would have prevented this. Given false security of safe long term parking at this property for its convince to travelers and shuttle to the airport.
The hotel was surprising updated, clean beds were very comfortable along with fresh lemon and a sanitized remote control. Do you take away breakfast was just so so with warm toaster or microwave products. Apparently in order to leave a review you must have at least 200 words which seems kind of ridiculous and you have said I want to say about the place.
It was walking distance to Thomas & Mack Center and all we really did at the hotel was sleep, eat and shower which was all met with great expectations. Friendly, helpful staff, great and quick grab and go breakfast.
Things that went wrong: 1) Check-in clerk refused my Paypal MasterCard because she believed it is a paypal payment, and not an actual credit card. She didn't even bother to examine my card up close before she made the assumption. 2) Check-in clerk didn't not clarify the extra added to the total price was due to the indemnity deposit, and that would not be charged. She was really apprehensive if you asked questions. 3) I made an error of assuming this hotel stay was prepaid because I thought it was booked through priceline but instead of asking more question about how my reservation was booked, she wanted me to show her proof of payment. 4) Due to check-in problem stated above, I couldn't go to the bathroom. There is no bathroom in the lobby and I had to check-in before I can go to the bathroom. Although they do have employee bathroom in the lobby somewhere. 5) Shower curtain was broken. 6)Moldy breakfast pastries. Hot breakfast is heated by microwave. 7)Power went out for 1-2 hours. 8) Overall, all hotel employee are not very personable and unfriendly. You just get a sense that they do not care about their guests. And I am not the only guest that felt that way. Good things: 1) The quality of the interior in lobby and rooms is very good. Beds and furniture are good and clean. The hotel was closed to the airport. I felt safe at this location. You are near Tropicana Ave which the traffic can be nutty at times. Avoid tropicana Ave if you can. Trust your map app because it accounts for bad traffic. I didn't understand why the map was telling me to take the long route until it was too late. Odd things: 1) There were 3 floors but there is only one ice machine to serve the entire hotel. It is on the 1st floor hidden in the backside. 2) To get to the 1st floor's lobby from the 3rd floor, you take the stairs from the 3rd to the 2nd floor, then take the elevator to the lobby. They have "emergency exit" stairs that takes you down reach floor but it exit to the outside of the hotel, not to the lobby. The emergency exits are not truly emergency only because it doesn't set off alarm if you open it.
We had a nice stay here for four days for the BTS concert at Alliegent Stadium. Staff is friendly, they took us seriously when we said we wanted a quiet room away from the elevator. Perfect! Breakfast was basic, and wrapped because of covid, but the coffee was pretty good. Location was also really good. Close to the airport with a free shuttle and not far from Alliegent Stadium for our concert. Just far enough away from the crazies on the strip too. Shout out to Raeanne- who was so kind over the phone and in person!
Power went, broken shower curtain rod that caused slippery tile flooring, won't accept my PayPal issued MasterCard, claiming it's a PayPal payment that they don't accept, moldy pastry item (hard to see but my kids saw it), lobby has no restroom and employee would not allow me to use any restroom unless I check in first, but my check in had problem. Did not clearly explain how the daily deposit was charged which caused misunderstanding of the total charged initially and was very apprehensive when I questioned it. All employees were very uninviting with how they spoke to guests.
Nice and clean place to stay. close to airport and the strip. staff were very responding to any issues. one drawback is the shuttle hours are limited to 6 am to 11 pm. Many estaurants close by. Free parking
The rooms stink and are gross. My shower was clogged passed my ankles and I almost fell. The rooms are dark and look nothing like the website pictures. The sheets were dirty, tv channels didn't work, heating and air conditioning didn't work, bathrooms were gross and dirty, random people were coming in and out of hotel. Really unsafe environment and they also will not refund your money if you don't stay for the amount of days of your reservation. I checked out early because it was so gross and I almost slipped and fell in the tub. I lost out on a lot of money and they won't refund me
O erall it was good however….. Whoever decided that the hard and small sized pillows were comfortable especially for a king size bed needs to rethink that decision. They were the worst pillows I have ever slept on which may explain why I had so much trouble sleeping that night. I also wish that the shuttle service started earlier in the morning but ended up having to take a cab to the airport instead.
Room was average but clean. Breakfast is not a hot breakfast. Not much for healthy options. Breakfast area where food is served is tight and there is no sit down area. Bathroom - they only provide 1 bath towel per person with no back up towels. Hand and face towels the same. Close proximity to the airport
I stayed here for one night as I had to layover in Las Vegas in between flights on my journey home. This was because I could not get a connecting flight from Law Vegas on that day so I decided just to stay overnight and continue the following day. I arrived in Las Vegas and got my luggage from baggage claim. Around 2:30 p.m., I called the hotel for an airport pick-up. I was told that the shuttle was not currently running and that no one could get me until 4:00 when it started to run again. I decided against waiting so I took an Uber to the hotel. When I arrived at the hotel, I was checked-in by the same person I had spoken to on the phone from the airport. He asked me what time my flight was the following morning. After I told him 7:00 a.m., he suggested that I again use Uber or take a taxi to the airport as the first shuttle to the airport was not until 6:00 a.m. Had I known this, I probably would have stayed elsewhere. I have stayed in other Las Vegas hotels previously and all of those had airport shuttles that ran all the time or on demand at certain hours. But, there I was so I proceeded to my room. I was pleased to find a nice room that was clean and had a comfortable bed. The bathroom was a bit small but was fine since it was just me in the room anyway. The staff was fine and everyone I encountered was friendly. The gentleman who checked me in recognized my Best Western Rewards status. He then offered me my choice of two drinks from the small shop in the lobby. There isn't much in terms of restaurants within walking distance of the hotel. I rectified that by finding a British pub I wanted to visit and took Uber there and back. The hotel has breakfast in the lobby. I left too early to take advantage of that but managed to get a cup of coffee to take with me for the Uber ride to the airport at 5:00 a.m. The hotel offered express check out which was very useful since I was leaving the hotel so early in the morning. The hotel is close to the airport and it only took me ten minutes to get there when I left the hotel. This hotel is good for a short stay as I had and the rate was good. Overall, not a bad place to stay if you need to be close to the airport but the airport shuttle did not work out as I had hoped. I am a Platinum Select member with Best Western. As a result, I do my best to say in BW hotels which is why I selected this hotel. If you are staying in Vegas for an extended period, I would stay closer to the strip.
Best Western McCarran was a pretty decent stay. Beds were comfortable, to-go breakfast was surprisingly good with a lot of options, and staff were friendly. It was also quiet. With that being said, the rooms are dated, ours did not feel the cleanest (just minor things like someone's hair in the shower), and the shower was not fully functional (shower would change temperature and we couldn't get all the water to come out of the shower head). Parking is also not the greatest but staff were helpful in accommodating. As a side note this hotel sits on a one-way street which for me was not convenient. I would stay here again though.
We stayed in their handicap accessible room, and the noise level e er morning was unbearable! EVERY conversation in the lobby was heard in our room!! If you stay make sure you have a room at the BACK of the hotel! Or top floor!
Stayed one night before an early morning flight. It was ok. Bed was comfortable. Bathroom was ok. Everything worked. Printer was available in reception to print out some covid forms for international travel so that was a huge help. For departing flights it's very convenient. I would stay again.
We booked online. First room had no hot water and smelled stuffy. Graciously offered another room. That room had hot water but also smelled. Took that room. Woke up with sore throat in the middle of the night from the odors. Got up and slept in the car. Decided not to spend another night there. Asked for refund for second night but was denied because we booked through a third party (Ie hotels.com) hotel would not provide any compensation. Never had a worse experience of stay in all the travels we have done. Plus the breakfast was only packaged foods like bakery items and pancake/waffles etc. And no chairs in breakfast area. Do not recommend.
This hotel is very close to the Airport and is very noisy. The fan on the ventilating system only runs constantly on A/C so in order to counteract the airplane noise, we ran the A/C and were cold all night. The bed covering consists of 2 sheets and a very thin blanket.
We were flying out of Vegas early in the morning and needed a property close to the airport, but also allowed us to leave our car for an extended period at the property while we were gone. You probably can not get any closer to the terminal than this property. The shuttle driver turned left out of the parking lot and we were at the terminal in less than three minutes. Everyone at the property was extremely professional, polite and helpful; Our room was very clean and fully stocked with everything we needed for our short stay. Had no concerns regarding the staff or the room. Our shuttle driver on both ends of our trip was great! It was raining pretty good when we got back, so he dropped us off at the car in the parking lot so we would not get wet which we really appreciated. My only word of caution would be to get a lower level room. While you can not get any closer to the airport, it is pretty close to the airport and the building isn't far from runway 1/19 L&R so when this runway is in use, you will hear some planes. Fortunately, with a lower level room and the a/c fan blowing, it was minimal. Breakfast because of covid was sort of a help yourself affair and the dining area was closed, so you had to take everything back to your room. There was a variety of hot and cold foods and the use of cooking resources for the hot foods. They did a great job under the circumstances. Much better than some of these hotels that give you a prepacked bag in the morning.. We would definitely stay here again and were very happy with our stay.
Located next to the airport, so be ready to get used to constant airplane traffic and noise during the nights. Otherwise, nice clean rooms with nice decor. My fridge did not work but simple fix, and the A/C vent fell off but another simple fix. My only thing is that I kept having internet issues during my stay. Yet, the rooms are clean and nice decor. I would stay again and hopefully the simple fixes are fixed during my next stay. If not, there is a Motel 6, or TraveLodge down the street
It's a basic hotel. It does need a major renovation. The lobby and checkin area are beautiful. But rooms are very run down and old. We were only there for a few hours to sleep. Our flight got canceled so we just needed a place to sleep. Shuttle was great though
Top notched hotel to park and fly on our way to Minnesota at Christmas time. Closest to McCarran Airport. 2 minutes to get there. Only downfall is airplane noise, but is done by 11:00 pm. Staff, rooms and breakfast is fabulous. Have stayed there 3 times and have not been disappointed.
Room was great. Bed was comfortable and shower head was not too high to reach. Shutters did not close all the way though, and no blackout curtains. Also, they do not put bags in their room trashcans. I did report the shutters to the supervisor.
We payed $200 for one night. There was no airport shuttle after 10:30PM, so we had to take a cab. The room and the building is very dated. You can hear the flights taking off and landing in the room, so it's hard to sleep - needs better sound proofing. Definitely not worth $200 per night!
We stayed overnight to catch an early flight. The front desk women advised us to leave at 4:30 am. James was on duty in the morning. I had asked him if coffee was made and he said in 3 minutes. He called a cab for us. I was waiting outside the building when my husband arrived after retrieving our luggage from the car. The hotel doors were locked so we decided to forgo coffee. James came out to tell us the coffee was ready and the cab was 3 minutes out. So we got the coffee and the cab. Great service from BW employees.
Hotel option that is convenient to the LAS airport and Mccaron car rental center. Close to good restaurant options without driving into the Vegas strip. Staff was helpful and friendly. Room was clean.
We booked our hotel through a third party which we booked our flights through as well, SOMEHOW our reservation got cancelled on the day of arrival... After a long day of traveling from Alaska all we wanted to do was lay down and relax but AHHH - CANCELLED?! My family and I were freaking out and not sure what we were going to do. Gary and Sharon were AMAZING, they both were so nice and kept us calm and Sharon went around and found us a room and was able to book us in. Gary was there the next morning as well and was so pleasant, the front desk manager, I didn't catch her name, told us what happened and why she thought it got cancelled. She was also able to help us figure out how to fix and what steps to take next. My family and I were so thankful for their kind presence. THANK YOU!
the room was very comfortable and lots of room we went to the I heart music concert and came back to the hotel late, this hotel was in a good location for us to get back quickly. It was quiet enough so that we could sleep in the next day. staff was very friendly and helpful with directions and fun things to do.
I stay at this hotel a lot, it's close to the McCarren International Airport. Very clean and friendly staff members. I always have a great experience! It's easy to get to with plenty of parking available. I highly recommend this hotel to anyone.
Very efficient check in and check out, friendly front desk staff. Pillow on bed are terrible and way overstuffed. Breakfast options are incredibly unhealthy- would do well to improve those options. Shuttle driver was punctual, knowledgeable, and helpful.
Great place to stay to be close to airport and closer to the strip than I thought it would be. Good restaurants nearby. Great staff. Comfortable room with all amenities. Only stayed one night but highly recommend. This minimum 200 characters is ridiculous
As this hotel was awarded "Traveler's Choice 2021" I thought would be a no brainer on booking this hotel as it was away from the strip thus low noise and needed an actual non-smoking room. I can confirm that the room I stayed in did not smell like smoke. However, the noise was a different story. The hotel seems to be on the flight path of the airport thus there were flights taking off about every 1-3 minutes until 2 or 3 am. if you are a light sleeper, this hotel is not for you as you can complain about bad neighbors but can't stop plane noise. I was very disappointed with the "Traveler's Choice" award.
We stayed one night due to its proximity to airport. Multiple shuttle arrangement is complicated. Best Western desk clerk, Sharon, was very helpful in helping us navigate. She also upgraded our accomodations to a suite.
The room is not updated for price i paid to stay at this BW the faucet leaked, toilet run when flushed and the tub had a stick on non slip thing stuck to the bottom of it. the breakfast was all packaged stuff and microwavable. Other BW at least gave you a sack breakfast and the items were already hot and ready to go. Won't stay here again and it really isn't that close to the airport. For the price I paid I expect more.
Was a good place to stay they are very accommodating And staff is friendly. Neededd to stay an extra night and was able to book the room with no issue. Did not even have to swap rooms so it was very convenient
I stayed one night due to its proximity to airport. Easy to catch the shuttle to and from, and I appreciated the every half-hour timing. The hotel itself is not particularly special. The room was clean and comfortable. I would have liked a bar after a long day of travel, but this hotel seems to be mostly for parking while traveling or like me, a one night stay close to the airport. I also did not read the description well. The breakfast was all pre-packaged, microwaveable offerings. Can't figure out why some hotels have hot meals and others don't in this Covid time. Coffee was good, staff were professional and courteous. Would probably not stay again, tho. I like a few more amenities.
My fiancé and I stayed here for one night before moving onto our stay on the strip. I chose this hotel because it is close the the airport with a shuttle. Our flight into Vegas arrived around 1 am, so the shuttle was not running. The room is "supposed to be non-smoking" and it smelled like an ashtray. The bed, pillows and sheets are the most uncomfortable that I have experienced. Couldn't wait to leave. Would not recommend.
I've stayed at a lot of hotels over the years but this particular Best Western is far and above the others. The staff is always welcoming, friendly and helpful and the rooms are always clean. I appreciate knowing I'll be treated right when. I stay there.
The Best Western McCarran is conveniently located near the airport. The lobby is up to date. The rooms are clean & comfortable. The Bathrooms need updating but function well & are clean. They have a nice To Go breakfast. The Staff we encountered was friendly & helpful. We were only staying one night as we were leaving for a short road trip the next day.
I was checked in by Sharon and I was checked out by Sharon. So my stay was great. I would like to say to anybody reading this call Sharon checks you in and checks you out this way you have no headaches. They serve a decent breakfast post covid but still decent and the rooms is not too noisy. And the icing on the cake they have a refrigerator and a microwave
We use Las Vegas as a jumping off point to the national parks of the southwest. Our last night we stay at the Best Western McCarran inn for its airport location (10 minute drive), shuttle service, and the quiet, off strip feel. It is a clean, modern hotel with the amenities we need, without having to walk through a casino every time we arrive or depart. If you want to see a show or hit a strip restaurant, shuttle service is offered. We are happy to use this hotel and look forward to the next visit.
We were just driving through. We were able to see the strip and take a few pictures. But really needed to just relax and get some sleep for our next travel day. Hotel pool was nice and cool. And very comfortable space. Our room was clean and the beds we nice. All 4 of us slept well. Breakfast was a hit. Even though it was the grab and go style, each on of our needs and wants were met. Many choices. Staff was friendly.
I booked my stay with Best Western because it's the only inn I can absolutely trust. The hotel was clean and comfortable with a very friendly And helpful staff. The Best Western hotel offer many beautiful amenities which are incorporated with your booking.
Non-Las Vegas type hotel. We did not want to be in the midst of the Las Vegas experience.....just needed a place to sleep between connecting flights. It is in the flight pattern from McCarren Airport but the flight activity was not noticeable during the night.
The room was cramped but still comfortable. The only member of the staff that wasn't very friendly was the young lady running the continental breakfast bar. The breakfast ran from 6:30 am to 9 am but when I showed up at 8:50 she was already packing up the food items and asking people to hurry and grab what they wanted and go. I probably won't stay at that Best Western ever again and when I travel I prefer to stay at Best Western hotels wherever I go because of the great value for price you pay.
Location convenient to airport but otherwise location is awful (busy intersections; bad traffic always). Facilities are fine although rooms are tiny. Is quiet. Staff is pleasant. The breakfast is really minimal. They are one of the may hotels still using the virus as an excuse to provide very little breakfast. So, stay here for the airport but otherwise look elsewhere.
Very uncomfortable bed AND pillows. Hair dryer sounded like its guts were trying to explode out and then it started smoking. Breakfast was a grab and go which tasted terrible. Wraps were mushy. Egg bowls needed some kind of flavor but there wasn't even any salt anywhere in the hotel. Complimentary shuttle to and from the airport was great. So was the driver.
From start to finish, the staff was polite, responsive and informative. When we had a question about leaving items in our car, the staff was quick to advise that we bring them to the room. We reconnoitered the area and concluded that it was indeed sketchy. I went to get wine and saw a homeless woman behind the wall behind the hotel. She was changing her clothes, her breasts were bare and I was nervous about all of this so close to the hotel. The staff is great, but the surrounding area is a concern as a customer.
We were just stopping overnight and didn't want to be in a casino, needed to do laundry & wanted free parking. This property fit the bill. The elevator works just fine and makes the normal sounds a hydraulic one would. There are no center stairs down to the 1st floor as they were removed when the breakfast areas were added. There are stairs at the end of the hallways if you don't want to use the elevator. We stayed at the back of the hotel. Be aware there is a tour bus yard there. If they have a charter in the morning you may hear them doing their safety prechecks which involve engine noise, beeping of the horns and airbrake release.(I'm in that industry) I have a hard time with street traffic and the hotel faces the busy road going into the airport which is why we requested a room in the back. We occassionally heard a plane revving to take off as this hotel is just at the beginning of the runway. Parking is free, but the spots are a bit tight, so park on the opposite side where more spots are. Laundry room is on the 2nd floor. $1.50 in quarters to wash & same amount to dry. Bring your own detergent. The breakfast offerings were pretty good for grab & go. There were breakfast sandwiches & burritos to heat up, yogurt, cold cereal, fruit, pastries,etc. For the person who complained about GPS directions, look at a MAP before you head out so you have an idea where you're going. It waasn't noisy, we onlhy heard a jet revving a few times in eafly evening. It is a clean hotel inside. It is a one way street to get to and if you're coming in from the strip it is going to be difficult to move across the lanes to get to, so turn in the street behind the AM/PM and you'll be in the back parking lot by the Airport Cafe.
This BW is quite difficult to find with GPS or a map. It is dirty and very noisy. There is no availability for healthy food options. Use of masking is not encouraged.Staff appear to have no ability to create a comfortable stay. BW did not adjust my bill when I needed to check out early due to these difficulties. I travel a lot. This was a 0.
Great staff but not up to adequate numbers for size of the property. Glitch in online reservation process which we tried to solve by calling and speaking with hotel staff to confirm was partially solved and partially mishandled with 2 (2 Queen beds) of the 5 rooms booked being cancelled when we arrived to check in. Hotel was sold out but a room with 2 Queens and a sofa bed was offered and we were able to make do rather than having part of the group in a different facility at a much greater price for a Friday and Saturday night. We were in Las Vegas primarily to visit relatives but if I had traveled for a vacation experience this property was a disappointment. The lobby and breakfast area were presentable and my room was clean but the hallway to guest rooms and the upper floor carpeting was old and needed to be vacuumed. I get the impression that this is a Best Western that is going to be better as time passes. The retrofitted "kitchen area" suggested because of being in a location that the stairs from the 2nd to 1st floor would have been in came to my attention as I tried to walk down the prominent stairs from the 3rd floor but had to use the elevator to reach the 1st floor from the 2nd. Free parking was great and I felt safe coming back to the property in the evenings.
Really beautiful hotel. Extremely clean and tidy. I actually thought it was brand new. I enjoyed my stay. Best Western is almost always Motorcycle friendly and this property was no exception! I would definitely stay here again!!
The pictures on their website did not match the reality of what I experience at the hotel - they were understaffed, the decorations of the room were outdated and it was hard to believe that there were no stairs as an option to guests...instead everyone had to wait on one elevator that was frightening to ride due to the sound it made as it went up and down the 3 floors.
Great stay as usual with a Best Western! We'll be back for sure. The place was super clean but the best part was the service AND the breakfast. Very good stay. Shuttle service was excellent to the airport to get our rental car the next morning.
Overall, the room was great. In my opinion the mattress could be replaced as it seemed a little wore out, but I still got a good night's rest. I've stayed at this Best Western before and will definitely stay at this Best Western again.
Staff was all great. Even made some copies we needed for our trip at the front desk. Shuttle was convenient and hotel is so close to the airport it was a quick ride. We felt safe leaving our car parked for the week while on on vacation. Room were clean and comfortable.
This isn't the Ritz; however, it's clean, very convenient to the airport, and they provide a decent continental breakfast from five to nine (cereal, microwaveable sausage and egg biscuits and burritos, fruit, juice, water, mini muffins, etc.) The bed was comfortable, and the rate was very good. Bring your own shampoo, etc. because the minis provided are not close to sufficient. While the front desk staff was stressed from being so busy, they assisted us every time we asked. They don't have sufficient luggage carts (We saw one.) so be prepared for that. The elevator is tiny so be prepared to wait your turn if it's busy. They have a nice little snack, drink, and treat area where you can purchase things. Reserve well in advance as they sell out fast!
We had no problem checking in, Anthony was very helpful with all our needs. The tv in our room was not working and Anthony addressed the problem right away. The hotel staff was very helpful, the reason for the average rating was because one of the beds we had in our room was in poor condition, no coffee tray for the packets and tv was not working
overall we were happy with our stay. Very clean room and the front desk was polite. there was great choices for us to take in our to-go breakfast. One very serious issue would be our morning shower as the water temperature would vary without warning and got very hot a couple times. They said they would check it out.
Nice room with a comfortable bed. The front desk agents were kind and courteous. The hallway noise was a bit loud. People should have more respect for others by keeping the noise down. Would stay there again.
Hotel was older. Room was hot. Took it along time to cool down. Room was clean, bed was uncomfortable. Front desk man was very friendly. Kinda high for the price. Maybe update the rooms and take the carpet out of the rooms and replace with tile floor.
Please tell your staff that a service animal is NOT a pet. The rude man that checked me in kept interrupting me to tell me it is a pet and he was going to charge me a pet fee. I was politely trying to tell him that no, my service animal is not a pet. And it's illegal for him to charge me. He then said, “We didn't even want pets here and it's people like you that forced us to!” He was so rude and put us in the “pet” room that smelled like a dog kennel that has never been cleaned. It was disgusting. I will never stay here again. The beds felt like they were made of hay bales. The whole experience was just awful.
This is my first time flying out of Vegas and I was all uptight about having to park in the long-term cover the short-term whatever, I decided to stay here at the Best Westerns because I'm a diamond member, they have a shuttle here they have long-term parking at about 7 or 8 bucks a night, Anthony and Ricardo are really on top of things, it's a great bang for the buck and the rooms are spotless
Very close to airport. 3 mins away. Very convenient hotel shuttle. Evening desk personnel very efficient and friendly and helpful. Even though close to airport and a Sat night, room was very quiet,. Room very clean and attractive.
This property is just East of the Vegas Strip, but has easy access to everything. The property is exceptionally clean, with a staff that is efficient and friendly. The free shuttle to the airport starting at 6:00 a.m. was really convenient. Great grab & go breakfast, and the coffee was hot and delicious.
This hotel provides easy access to the airport. It is clean and comfortable. No frills but very solid for any business traveler who needs a clean bed, dependable Wifi and a free breakfast. From the hotel, you can easily get to other parts of town.
A nicely maintained period hotel off the strip. Basic services. Nothing for kids. A couple minute trip from the airport but noise not an issue. It is a good alternative to more $$$ on the strip. I would most likely go back.
I wish we had stayed at this hotel and used their shuttle back and forth to the strip instead of The Flamingo. That way we could have avoided all the pot smoke that permeates seemingly everything everywhere you go, including the hallways to your room. This property is clean, the staff is friendly and very helpful, and there's restaurants a short drive that charge half what you'd pay on the Strip.
The hotel was great check-in was fast the room was very clean even had a little coffee maker and a fridge and a microwave the bathroom was clean. It even had a little safe inside of it for things that you need to keep in extra locks on the door and the staff was very friendly and helpful.
Everything about this stay was perfect. Staff goes above and beyond in customer service. Price is a good value. Hotel is very clean and upholds safety standards for Covid-19. A special thank you to Anthony. He defines excellence in customer service.
We stayed here for east airport access on the final night of a road trip with our four kids. It was clean, quiet, and the staff was very helpful. Would definitely stay here if we are in the area again!
Hotel desk staff were just awful. No customer service focus, no emotional intelligence, no kindness, no recognition of another human across the counter. I'm a long time BW rewards member & this was the worst Best Western experience ever. Aside from that, the pool was out of service, the plantation shutters in the room wouldn't close (and the hotel sign was just outside the window), and the elevator was broken during our 3rd FL stay.
I think the Best Western is really trying to do well - but I won't stay again. The pick up shuttle from the airport was extremely messed up. I kept calling the front desk - and I kept getting different reasons why no one was showing up. We canceled out reservation for the end of the week - and went to the DoubleTree by the Airport - perfect shuttle service at the DoubleTree! If you are older and traveling across the country you would like to think the advertising on the hotel's site is kind of accurate. The driver that finally picked us up was pleasant and the morning drive to the airport went well. The walls are very thin - I can usually sleep through anything - and I kept waking up from all the noise all night in the hall way
The place was surprisingly well done and very clean. I don't usually stay at the smaller hotels, but had no choice this night. The staff were very friendly and helpful. I would have given it a 5, but the pool wasn't ready yet and our air conditioner went out in the middle of the night. The staff did offer to come look at it or give us another room. I know this is something that can't always be predicted. You also need to keep in mind with how close you are to the airport, so you do hear the airplanes flying overhead. Overall was completely surprised with this location and would stay again.
This hotel is literally right next to the airport and the airplanes take off over the hotel and it is SUPER noisy. We also heard everything from everywhere. The staff was friendly, but it was very noisy. I would never stay here again.
Room was clean but very tiny. The parking is an absolute nightmare, especially when arriving late due to flight times. The staff was courteous helpful, though, with check in and helping with the parking issues.
This best western hotel did not meet my expectations for price paid. The hotel was small and noisy. I have stayed on south end of strip on holiday weekends with better value and experience. Not worth it
This place was dark, dirty, and overall disappointing. I'm not one to leave bad reviews but, don't waste your money here. I booked this place for its proximity to the airport and advertised free airport shuttle. There was no shuttle for us to use in the morning for our flight, it was only available in the afternoon. The room smelled like rotting food and no amount of air freshener (that we purchased) or fresh air ( from the window that only opened 2 inches) would help with the problem. Some of the light fixtures in our room didn't work. Overall just a dark, dingy, hotel. Go elsewhere.
We stayed in the ‘family suite,' I guess. Pros: Woman who checked us in very nice. Tv worked. Toilet worked. Had hot water. Cons: Spots on bedding. Spots on carpet. Spots on couch in separate sitting area. Filthy. Spots, including one that looked like blood, on chair in room with beds. Disgusting. They accept pets but no grass for pets to relieve themselves (unless you consider three foot wide area five feet off busy road). Multiple homeless people sleeping on or immediately off property. Trash everywhere. Are you kidding me? This is the best you can do?
Close to airport. Airplane noise. Clean and friendly service. Breakfast like buying food at a gas station. It's Covid times - what can you do. Front desk staff helpful. Liquor store right around the corner and lots of slow food delivery.
I do not recommend it, in general my room had a leak in the ceiling and the breakfast they offer is very poor, In addition to having waited more than an hour at reception because the boy could not find my reservation, then another person arrived who found my reservation number in 5 minutes
We enjoyed the stay and will return again. Employees are great and very helpful. Free breakfast and a very nice and affordable hotel.Took kods with us and the room was a great soze and very comfortable for the family.
I expected to be in my new home, but due to complications I am in Best Western McCarron Inn, Las Vegas with my kitty. Raylean at the front desk gave me awesome customer service while being professional and friendly. The hotel was clean and mandated masks in common areas. Breakfast was adequate and was packaged for take out. Hotel was in an easy to get to area.
Excellent customer service, option of hot or cold breakfast! No carpet! Accommodations: access to public transportation to the strip, rooms are comfortable with fridge and microwave, clean and housekeeping very friendly!
Clean, comfy rooms. Polite staff. Parking lot is small and fills up fast. Walls are a bit thin. Breakfast 5-9, grab and go style, tasty but same thing every day. Definitely will return as it's worth the price.
Our room was decent. Breakfast didn't have variety d/t covid-19. Wasn't happy big puppy got out of our room on accident. Charged $300 extra fees after and threatened to get kicked out so just left . Not a pet friendly hotel for big dogs. Manager was not helpful. I think would of been ok as a solo trip with no pets. Laquinta is def a better pet option.
Small comfortable rooms. Super close to the airport. Covid style breakfast was okay. Staff was great. Helped us with our shuttle rides to and from airport. Free parking. I think it was located close to the strip....we could see the mgm grand up the road from the parking lot.
Booked a day room through a 3rd party website. The shuttle is running on a weird schedule right now due to covid, double check with front desk. Room was great! Quiet, clean, well equipped (fridge and microwave). RJ was working the front desk when I was there. He was awesome. I had lost my phone on an Uber earlier and he was instrumental in helping me get my phone back. Great customer service!
Clean, comfortable rooms were a bit to small for my taste. Very quiet considering next to a airport. Convenient walking distant to fast food or grocery stores. Blankets were Super thin had to turn on heater to stay warm. complimentary Breakfast disappointing only coffee and pastry.
Clean, comfortable, very close to airport for convenience of catching a morning flight. Staff were friendly and accommodating. Hotel is a bit old and renovations seem to have been done a little hastily. Room was clean, bedding was fresh, microwave, fridge, and coffee maker were much appreciated. Was a little disappointed when I got in the shower and discovered I was provided 2 conditioners and no shampoo...and surprised when I closed the bathroom door and there was a bottle of disinfectant left behind by the housekeeping staff (did they not need it for the other rooms?). Overall, not totally where I would expect the quality of a Best Western to be (I stay in them frequently), but a decent value for a single night stay.
The rooms were a bit dirty and the bed is SO hard. Like sleeping on the floor. Tiny pillows that were flat. The tv and cable didn't work at all. Ok place to shower and sleep I guess although the sleep was terrible. Our backs still hurt.
Last minute booking. Clean, off strip but still close (2.5 miles). There is a gas station next building over for after hour snacks, water. Helpful, friendly staff. Included breakfast is all prepackaged for grab and go.
This is a nice, well maintained property overall, in a convenient location right by McCarren Airport. It's well lit outside, with plenty of parking. I would have felt a bit more comfortable had they had some type of security, especially at night. Nice, friendly staff at front desk. Decent no frills breakfast, but horrible breakfast sandwiches and a lot of carbs/sugary items. I suggested hard boiled eggs as an alternative to all the pastries and sugary muffins. Noise above me on last night's stay, that went on very late, and again very early (asked originally for upper floor room and was told that floor was being left unoccupied). Overall, a good value for the dollar. Clean throughout.
Ricky and staff was amazing ! Amazing customer services! Differently staying again! Rooms where very clean, staff was helpful managers doing great job at this property! Over all loved it and staff keep up the good work!
The hotel was clean I felt safe it away from the strip it was not a whole lot of people in and out of the hotel which was good during this Coronavirus. The hotel had easy access to the highways in Vegas
The gentlemen at the front desk the night I checked in was fantastic! Very knowledge, great sense of humor and fantastic smile (under the mask)! He should be training people all over! Will be back to this hotel because of him!! The room was also very clean and sanitized. Hallways and main areas as well!!
Please do not be fooled by the photos online. I received an adjoining room next to housekeeping. The room was filthy with hair, stains on the sheets and towels and crumbs on the floor near the couch and tv. The main light didn't work and two bulbs were out, one from each lamp so the room had basically no light. The front of the AC kept falling off throughout the night and shower was freezing. I tried calling other hotels nearby because I didn't even want to stay a single night. Unfortunately all the hotel desks were closed and it was past time to be able to obtain a reservation online. I have just made a note to not stay at this location ever again. With COVID going around I felt extremely uncomfortable with the level of cleanliness I experienced in this room. It was unsettling and I did not feel safe. I travel for business and I basically live out of hotels. I am a huge fan of Best Westerns as I have always had a good experience at the other locations (usually the Best Western Plus). Do not boycott a Best Western because of my review, just please be cautious of this specific location.
This is the second time I stayed here.Its right next to the airport.Very clean and convenient.I enjoyed my stay and will stay again.The breakfast was pick up and take back to your room but with the Covid19 rules that's understandable.
We have used many Best Westerns all over the US, this hotel was unfortunately dirty and not well maintained. Broken shower head, I had to put it back together a midnight, sink leaked, the refrigerator did not work, our food spoiled by the next day....I moved the furniture out and plugged it in. When I went to call the front desk, the phone was so filthy I decided to just let it go. Front desk staff were no pleasant or friendly...Front of hotel was clean and breakfast was good
Very convenient to the airport. Not a great location but staff is always very helpful and pleasant and hotel always well maintained. Rooms are small but nice to have refrig and microwave. They have a well stocked convenience store in lobby.
Excellent service, very clean rooms, great staff, and good price! I will stay here again! The breakfast suggestion is to offer bananas and orange juice. It's quiet and relaxing to stay here. They allow you to keep your car there while flying and leaving your car in their parking lot.
I stay at this BW couple of times a year. Easy to drive to. The front desk person, Ricky, is very friendly and makes you feel welcome. Rooms are so-so by BW standards. Reason for the 3 star rating ? Crappy breakfast. Almost non-existent.
The location and functionallity of this property is top notch. The roooms are clean the staff is always friendly. Ricky is the first name that comes to mind. Always smiling and rmembers preferred room location. THe shuttle drivers are polita and always prompt. FYI shuttle hours have been slightly reduced but a cab was there in 2 minutes for my early morning flight.
The Best Western McCarran is a functional no thrills hotel close to the Vegas airport. The one way streets around the location can be a bit of a challenge for driver's unfamiliar with the area. There is a convenience store beside the hotel which was useful. Our room was comfortable although we had a problem with the bathroom. When using the shower the tub was very slow to drain and several of the shower head jets were blocked. Our bag breakfast (because of COVID) consisted of an apple, a fruit bar and a bottle of water which was a little disappointing. Overall an ok place to spend a night because of an early departure or a late arrival at the Vegas airport.
Had awesome customer service! The front desk worker was extremely helpful. Bed was comfortable. Great location near airport! I love the express checkout. I would highly recommend staying at this Best Western!
My friends and I enjoyed our stay the whole weekend.. very pleasant staff and rooms were very clean. Covid procedures were reasonable and they were friendly in their reminders. Breakfast was ok because prepackaged so we didn't get alot of choices
We check in, the following day we noticed an extra charge on our account. We look it up and it was Best Western. They charged us for an extra night, even though we had already paid for three nights at check in, and they did it twice. Long story short, it took us days after we got back home, after our vacation, to access OUR money that was held by hotel for deposit and false charges. Ruined our vacation because they tied up over $600 with their false charges. Staff and manager were not helpful and tried to blame us for their mistakes. Never again.
Switched to this hotel after my original booked hotel made me sick with the overwhelming smell of smoke. BW was nice. Quiet. Nice pool. Found some crumbs and a used shower cap in my room which made me leary of overall cleanliness. But comfy beds and decent room. Good stay overall.
We had a king suite, which was very big and clean and there is a free parking if needed. We managed to enjoy the swimming pool as well. The prices were really attractive too. The staff was very friendly and helpful. The only setback is that the hotel is quite far from the center of the West strip. It is easily a 45min walk to get to the Bellagio / Caesars Palace and it is hard to keep up during summer months when the temperatures are really high -> We had to take Ubers, Lyfts and Taxis to go / come back to / from the center of the West Strip. Plus, because of COVID, there are not much Uber and Lufts drivers, so it is also hard to find a ride. Apart from the location, this place is amazing and I recommend it.
Big thank you to James on the night shift! He got us a taxi in the wee hours of the morning to make a flight! The room was clean and as pictured. Close to the airport and the strip. Good place for a short stay and met my needs nicely. Staff was pleasant and accommodating.
I stayed 7/19 - 21/2020. I requested & received a 3rd floor room with a view of the strip. Their bldg isn't very tall, and it was pretty far away, but I could see The MGM & The Luxor. I stayed in 4 different hotels in Nevada on this vacation, and this was the only hotel that had a refrigerator (The Excalibur, Harrah's, Super 8 N. Strip & Virgin River in Mesquite didn't.) The TV had such brilliant, vivid colors, and THE MOST EXCEPTIONAL channel guide, episode description, list and pictures of actors in the movies. The room had plantation shutters (INSIDE.) The free shampoo, conditioner, bar soap and lotion WERE SUPERIOR. 2 Negatives. I never could find a way to go down to the first floor of the hotel w/o using the elevator (I really didn't want to use because of Covid.) I could walk down 2 the second floor, but had to use the very hot, fire stairway to get to the ground floor, and walk half way around the bldg in the hot sun where my car was! They told me before, that there would be no (regular) free breakfast. I went down on one morning and asked for coffee. The front desk guy said 'we don't do that cuz of Covid." Then he made a big deal about how he had this superior coffee in packets that he would give me. They were just regular coffee packets, nothing special. Indeed, I used them in addition to the packets in the room ! And, yes the room did have a little, little coffee maker (The Excalibur & Harrah's didn't.) From there the front desk guy didn't say anything about their SUBSTITUTE breakfast on the go, and for some reason I felt un-worthy of asking him for my free grab and go breakfast. I just let it go. Because he didn't offer it to me ... after the little back and forth on his coffee situation, I just let it go. I booked 2 nights for free from the bonus of their credit card which worked out nice. Even better than the competing American Airlines frequent flyer program which includes hotel rooms, too. Reason: Both The Excalibur & Harrah's charged me about $25 per night resort fee. It would have been even higher had I not used these things called express comps to get the fee down from about 39.65 per night.
Great staff, easy check in, nice room layout. The air conditioner was a joke! It was 111 degrees outside, the temperature in the room was sweltering, the a/c would cool to 2 ft from the wall mounted unit, the rest of the room was HOT. Needs a/c upgrades through out the hotel. The hotel is well kept in everything else.
I've stayed here a couple times, but I think this will be the last. The staff is always quite friendly and helpful. The free Internet is a bit pokey, but adequate. The rooms all have a coffee maker, microwave and fridge. So, the concept on paper is excellent. My first complaint is the extremely dated wall-mount A/C units. Mine was really, really noisy and there's no way to make it quieter except turn it off. Which I had to do in order to sleep. That leads to issues in the summer, as the room can get quite warm, even at night. My second complaint was the breakfast. I stay here, and similar properties, because I can get a good keto-friendly breakfast. I checked their web site before booking and it said "modified breakfast." Modified? How about non-existent? It consisted of a grab-bag containing a bottle of water, a piece of fruit, and a pastry. Oh, and ZERO coffee availability. Yes, there was coffee in the room, thank God. But we all know the quality of the in-room coffee leaves something to be desired. So, I had to buy stuff the previous evening so that I could make my own breakfast. Of course, the room price didn't seem to reflect the elimination of all the extra amenities.
I booked my reservation through Expedia back in May. I received confirmation emails and all. well the day we went to check in the hotel couldn't find our reservation. It was a hassle because I had to call Expedia and my bank. Somehow the room that I booked wasnt available, so the employee Anthony helped us out by finding us a room at a reasonable price. We had a great experience. ended up booking an extra night. A little disappointed with the price because my bro n his wife stayed at the MGM and paid a lot cheaper for a suite and 4 nights, but overall Best Western is where I would stay again!!!!
This Best Western property is located within a mile of the airport terminal. Large clean rooms, free parking, friendly staff. Not a great grab and go breakfast -- consisted of a bottle of water, a granola bar and a small apple -- they need to bring back the normal breakfast.
This was a very clean place and front desk workers are very kind I would recommend this hotel to anyone you won't regret it. They were very informative about where to get food gas and always smiling and willing to help in any way.
Although this was during the time of the virus outbreak, the hotel was very accommodating. The staff was friendly and helpful. The room was clean when we arrived. Unfortunately they were not doing breakfast because of the virus outbreak.
Stayed here on a trip to see all the states and really enjoyed this hotel. It is a modern hotel with big TVs, big comfy beds, amd friendly staff. I would stay here again for sure and you should too my friend!
We recently stayed at BW McCarran Inn in Las Vegas. Front desk managers from each of the shifts during our stay were very friendly and helpful. This was at the beginning of the Las Vegas hotel casino shutdowns due to covid19 when there were a lot of cancellations and new bookings and confusion -- a rather stressful time for all. Front desk personnel were welcoming and provided us ideas for reasonably priced food that would deliver and while they couldn't serve a breakfast, they quickly adjusted and provided a simple bagged breakfast. We had a 3rd floor suite that was comfortable and quiet. Laundry facilities were small but did the job. The location of the hotel is okay and what one would expect so near the airport but we would have preferred this anyway (we're not casino people). They provided shuttles to and from the airport with friendly drivers that took all passengers where we needed to go. Having the shuttle service was very valuable to us having to return a car rental and get to a very early morning flight. Thank you to the staff and hotel for a good experience during a stressful time for them and for our family.
This is a hotel, not a casino in any way. Like a hotel in every other state. No machine, credits or blinking lights. Just a basic hotel that has a free shuttle to the airport and a shuttle to and from the strip. Situated on Paradise just a short distance from Naked City Pizza and the Lotus of Siam but not the strip.
Friendly staff. Far enough away from airport that flight noise wasn't a problem Would highly recommend. Breakfast attendant was super engaging. Close to the strip. Uber about $6 each way to strip. Lots of parking.
The Best Western on Paradise Rd near the airport in Las Vegas is very welcoming. Super friendly staff with comfortable rooms. Shuttle bus service back to the airport. Options for dinner available for purchase and microwaving in your room. This was a one night stay for as my group left early the next day.
3 min to airport drop off from free shuttle, free shuttle to the strip, free breakfast, comfy bed and pillows, microwave and fridge in room, why stay anywhere else?! Due to my flight time i didnt get to experience the breakfast first hand. If your shuttle first leaves at 5am, why not start breakfast at 4:30am? (can't believe i just asked for breakfast at 4:30am!)
Our flight was delayed overnight, so we were so grateful to get a room here. Free breakfast gave us a lift before catching our flight the next morning. Nothing fancy, but friendly service and a comfortable place to stay for a night.
Spacious room and great rate for our time there for the Mountain West basketball tournament. Super friendly front desk staff and terrific woman ran the breakfast area. The complete breakfast was absolutely delicious!
Very nice hotel. Comfortable and clean room, great breakfast with a wonderful staff. The check in and out process was easy with a friendly presence at the desk and a reliable shuttle to and from the airport.
Great location Good breakfast Room not clean as expected Day time employees are great and give a professional service. The night concierge should learn that many of his customers have long flght with sometimes bad travel experience and delays and need a professional warm welcome.
Easy check in and out. Great breakfast. Could use a bit of maintenance in the rooms but clean and comfortable. Decor inside was fun, the outside was a little drab but it is by the airport after all. We enjoyed the full breakfast served from 6-10. Waffles, sausage, eggs, cereal, bread, yogurt, lots to chose from. Lots of great TV channels for the kids.
I stayed at the Best Western McCarran Inn over President's Day Weekend last month and we enjoyed our stay immensely. I was a chaperone for one of six soccer teams that weekend, and things could not have gone more smoothly. I worried that your lobby would be too busy, especially during breakfast, and was assured by your staff that you have done this many times and it always goes well. That turned out to be quite true. I don't know how it worked out so nicely, but every time our team of 18 players and two coaches and several parents went down there, we had that large central table to ourselves. We ate breakfast there three mornings, lunch there twice, and held a few team meetings there as well. In addition, the parents would frequently hang out there. It's a great space, perfect for our needs. The players also took advantage of your pool area - they didn't do too much swimming other than daring each other to jump in, but it was a perfect spot for them to just "chill" and relax. Our rooms were clean and comfortable, and we appreciated the free breakfast and free parking that is so hard to find on the Strip. But most of all we were highly impressed with your staff. They were knowledgeable, professional, helpful, and friendly. I would like to especially commend RJ at the front desk, he was all of the aforementioned and more. We will be staying at this hotel on future trips to Las Vegas and have already recommended it to our soccer club administration.
Last minute booking due to a faulty plane and cancelled flight; cannot fault the hospitality here at this budget hotel though! Such understanding customer service, clean comfortable room, hot shower, all the free toiletries you could want (we had thrown away ours before airport security, so the freebies were very welcomed!). They even have toothpaste/ deodorant/ wipes etc! Breakfast was great - buffet style with as much as you could eat waffles, eggs, sausage, cereals, toast, fruit, yoghurt, coffee, and served by a super friendly, bubbly lady! Wifi USB ports are available throughout reception, and there's a free transfer shuttle service to the airport every 30 minutes. They also have a full range of reasonably priced snacks/ micro meals (there's a microwave and fridge in the room)!! Would definitely stay again - only negative is the sound of the aircraft as directly under the flight path, and the swimming pool isn't heated, but don't let these things put you off! A little diamond find.
The hotel is nice but the price is very pricey and the outer appearance could be improved. The sitting area for breakfast should be expanded. The hotel is located by the nevada airport and is loud when the planes take off.
I arrived from Cabo and called the hotel after collecting my luggage shuttle showed up at 7:35 pm. They run a great schedule. Ricky checked me in to a room on the first floor very cleans as always. The amenities were fully stocked, The iron and ironing board very much appreciated as I had to go to work in the morning and my work clothes were a bit wrinkly.. The room had a refrigerator, microwave coffee pot and clock. Nothing left to ask for. The breakfast was hot and the coffee good. They do offer a parking package with the free shuttle I do recommend using it . Better deal then airport parking $$$.
** The morning breakfast staff was very helpful and friendly. Letha was very cheerful and helpful and prepared a great breakfast. ** Doug was also very cheerful and friendly in preparing the coffee and keeping the area clean. ** Anthony at the front desk was very helpful and aware of were to go to eat, shop and events going on in town. ** The rest of the staff was very nice to talk to. ** The room was very clean and accommodating.
No clock, no coffee pot, only mirror in bathroom with one light bulb out. They did bring coffee pot when requested. No ice machine or vending machines by rooms but could go to office and request ice. Fairly clean.
This hotel was great. Close to airport. Close to the strip. The hotel staff was great. They printed off stuff that I could take the kids to. The beds were comfortable. The breakfast was good. Great place to stay.
Hotel is clean ..staff are friendly and helpful. Perfect for an overnight stay...cab fare to Strip around $13 to 15..or a 2 mile walk... reasonable price compared to equivalent accomodation downtown. Parking spaces available and accessible. I will be back.
This location had very clean rooms, the front desk clerk was not only helpful but very friendly, as well. The beds we're not terribly comfortable, which is the only reason I give it 4 instead of 5 stars. There is a pool, but no hot tub... Also, the pool is not heated, so if you are visiting during the winter months, you probably don't want to take a dip... The breakfast was fabulous. The lady (An avid Bronco's fan) was so much fun and so very helpful! The eggs were real eggs and the sausages were cooked to perfection! They did not, however, have real butter ☹️... Oh well.
Room was clean - near the elevator so there was some odd noises every time someone used it. Breakfast was good - eggs (scrambled & hard boiled), sausage, the usual cereals, toast, good doughnuts (frozen but decent), fruit. Leatha - who took care of the breakfast area - was awesome. Very sweet and helpful. Sheets were a little rough but we only needed the room one night. Never saw any earplugs but the noise from the airport wasn't any worse than what we experienced at the Wynn.
Excellent stay for the price. I chose the location for a 1 night stopover as they offered shuttle transfer (every 30 minutes), breakfast included and easy access to the strip. Uber share was easy to book at a reasonable cost. Staff on the desk were professional which is always a bonus. I would definitely stay again.
I did a park and stay and felt like the hotel was nice, but was put off a bit by the front desk workers. I had booked online, but they didn't show the parking part. The gentleman was brusk at first, then seemed nicer when he saw that I was a BW frequent traveler. he was able to sort the parking, and it all worked out fine. The shuttle to pick us up on the return took over an hour, so that was not so great.
The staff was helpful and the hotel is safe. Location for airport is great and they have a good shuttle service. The internet WiFi connection is also good. Free parking available. Free poor breakfast, not even basic. The hotel is away from the strip by 2-3 miles (we used Uber instead). Old furniture and too much noise in the room, you can hear from inside every plane departure. Price per night was too high for what you get...
I really don't have anything bad to say for the hotel just that when i reserved online i asked for double queen beds and a sofa and they only got the normal 2 queen beds because they were all booked(party of 7) but we made it worked. Breakfast was good. Especially last day i was there they closed breakfast an hour earlier than weekends and we slept in when we got down was closed but the lady went above and beyond and served us breakfast. Thank you
Not sure how noisy other rooms in the hotel might be but mine was just outside the lobby and it was very noisy. Also, plenty of noise from overhead planes. The room itself was older but clean and the staff was very friendly. I probably won't stay here again.
We stayed here because of the ease of finding and getting to the car rental return. Room was nice. We stayed in room 121 and didn't think the airplane noise was a problem at all. Wish the vanity area was bigger it was cramped trying to share with 2 other people. The breakfast was good. Scrambled eggs, good biscuit's and gravy and the other typical breakfast fare. The shuttle to the strip only goes twice a day so we didn't use that.
Did my annual trip to Vegas for CES and stayed at the same place I have in the past. Previous trips were great, but this year was not so great. Even though the hotel is near the airport's runway, it was not the planes that bothered me. It was the noise inside the hotel. In the past, I was either on the 3rd floor or on the 1st floor down the hall and around the corner away from the lobby. this time, my room was three down from the main lobby and had a gap under the door. Being CES, the hotel was full and plenty of activity. I could hear people moving around all hours of the night. I could even hear people talking in the room next door. At $224/night (incl taxes), I'll probably be looking for somewhere else next year.
This was a great stay for us as it was close and convenient to the airport and away from the noise. The staff were very friendly and helpful and we loved the breakfast buffet. There is only an outdoor pool so don't plan on swimming during the winter months. There is a free shuttle that runs from 5am-11pm so we had to get an Uber when our flight got delayed. Overall good experience!!
Stayed in Las Vegas for a one day lay over. Just needed a place to rest and relax before the red eye to Florida. Our room was clean and the front desk was extremely helpful and attentive. Definitely need a car now in Vegas. Unfortunately, the weather was rainy, so we were. unable to truly walk the strip while we were there. Dr. Merlan
Great stay the room was nice and the staff was excellent, especially the front desk manager. The breakfast lady was just awesome, she was smiling and very helpful. Nothing bad to say about this place.
I arrived in Las Vegas late at night. The motel had a free shuttle, the man at the front desk was friendly and efficient, and everything was at least as good as I had expected (the room was actually nicer than I had expected).
The check-in representatives and breakfast attendant all were extremely nice and helpful; going out of their way to help you and make the stay enjoyable. Airport shuttle available, but just minute drive down entrance so we didn't use. Place was clean and nice. Note, might want to bring ear plugs/white noise due to closeness to airport. Definitely would recommend this hotel.
This BW is nice. Up to date looking, lounge great, breakfast great.The room is nice but no insonorisation. The sound of aircraft is very high level and if the rooms nearby have noisy clients, you hear them all. They charge $25 for early check in even for loyal members. So, add this to $400 for 2 nights, this is too much paid for the value.
Great hotel, shuttles to the strip and airport. Always stay here when flying out in the morning. Never had a bad nights sleep here, the beds are super comfortable. They have an excellent breakfast in the morning.
Cleanliness: Satisfactory - there was some debris on the floor in the bathroom - plastic something. Bed quality: Slept well Reception friendliness/treats: Friendly and efficient. Spin a wheel for a small gift possibility. Furnishing quality: adequate Bathroom: No tub stopper, scratchy surface on bottom of tub. Internet: Very good Charging: Outlets in lamps at bedside - always welcome Elevator: Fast Noise level: Quiet Breakfast: The absolute worst coffee I've ever encountered. It tasted like it had been warmed up from the day before. No excuse for coffee this bad. The rest of breakfast was fine. Cottage cheese and peaches was an unusual offering. Other: Linens smelled odd (perhaps Pine-Sol)? AC fan did not have an auto feature. The only choices were high and low. I hated that thing blowing all night!
This Best Western offers a convenient and affordable Park and Fly program that will make trip hassle-free. We stayed at this BW Christmas Eve to catch an early flight out the following morning. This BW is just minutes from the airport. We will use this proy again!
Very nice hotel that is close to the airport. Thet have a park and fly package with convenient service. Wonderful and friendly staff. Mattress was a bit lumpy. Good hot breakfast. Nice pool area. No restuarant on site.
We used their stay and fly package leaving our vehicle parked while we vacationed. The hotel is minutes away from McCarren. Shuttle bus to and back from the airport, very short wait which we appreciated. The beds were so very comfortable, pillows too. Looks like it may have been renovated recently. No noise from other rooms or from the airport which surprised me! Check is was quick and efficient. Breakfast was scrambled eggs, sausage, waffle maker, rolls & muffins, cereals, juices, yogurt, canned peaches, apples, oranges. I would recommend staying here.
We very much enjoyed our stay! The bed was very comfortable. Our room had a fridge in a microwave which was very nice. The front desk staff was always very helpful. The snacks are way overpriced but you can walk next door to ampm. We will definitely stay here again!
We were within walking of the Thomas and Mack Arena, a big plus for enjoying the NFR. This is a non-casino hotel. We loved the low key environment and hot breakfast. Friendly staff, clean rooms, comfy beds. Airport shuttle a plus. Great value!
Clean, simple, does the job well, staff great, price well for Vegas if not looking for a big resort. Best Western could teach other BS locations the operation for the customer service. Good for business or stay for other purposes over gambling.
Best priced and clean nice room, Staff was very friendly and helpful. Close to airport but noise was very minimal. The breakfast was very nice as well. Had something a little different each morning. The rooms were nice and clean, we were shorted a towel one day, but front desk took care of that immediately. I would defiantly stay there again.
Staying in a hotel more than a week, I expect shampoo should more than enough for two people to stay. But it's not enough for both of my wife and myself to take shower even one time each. So, more shampoo is required.
Great service, traditional BW food. Nice employees. Clean. Definitely will be back. Only draw back no exhaust fan in it small bathroom. Vanity is small. We were close to airport but hardly heard the airplanes. and only few minutes walk from Thomas and Mac, free airport shuttle.( pick up every 30 min.)
Easy, clean, friendly staff, decent breakfast. Walked to rodeo! Did have some plane noise but not too bad over the weekend. Got busy Monday am though. Otherwise, great stay, price, location. Would do it again. Free parking also!
Airport Shuttle service available, hassle free. Clean lobby and Breakfast area. Friendly Front Desk and Breakfast employees. Convenient location, close to the Strip as well ad the Airport. Rooms are small but very clean.
Broken vents in the bathroom that screeched when you turned on the light and no water for 45 min when we tried to shower to go to a show However the staff was very friendly The hote for the price we should have stayed somewhere on the strip that was more than the average BW you can find anywhere in the country
This hotel was great from check in until checkout. Staff was friendly and inviting. Had some down falls with breakfast not open when I needed to leave earlier than the hours and shuttle runs every hour hour which if it gets pack could be hard to get to airport on time. Other than those two things everything was great.
The only difficulty was at check In staff said I had only reserved a room, when in fact I had paid for it thru Pay Pal. I had a copy of my receipt to prove payment. I had stayed at this hotel in May without any issues.
Price to value couldn't be beat. Best location in Las Vegas. Closest motel to the airport. Convenient, clean, and no nonsense. A very smooth operation. Get on the shuttle, and you're at the airport counter in four minutes.
This is where we usually use the park and fly option. It's very comfortable, especially after a long flight. Everyone here has always gone out of their way to make us feel welcome. We've never encountered any problems but feel sure that they would be dealt with. We have left our car here on numerous occasions and felt secure in doing so. This is not the most plush hotel in Vegas, but it's clean, comfortable, the water is hot, and the towels are soft. And the staff is great. This monthe there is pumpkin spice waffles.
Never again will I stay there. The room was not fresh. The water smelled like sewer. The mattress was beyond terrible it's totally worn out. Lying in that bed was like sleeping on a box spring it was terrible
Nice place friendly staff, clean rooms, there is a shuttle to the airport, pool and it's 2 miles from the LV strip st. my family loved the breakfast. We had an issue with our room and they change it for us right away.
Needed a place close to the airport since our flight was cancelled and we didn't want to wait 3 hrs to be assigned a hotel etc. so we booked this place. It was 5 min from the airport. Rooms were adequate. Could use updating of bathrooms etc. Quick trip back to airport at 6 am so it was exactly what we needed.
When we arrived at the hotel we had to wait for a fistfight to be broken up in the entry way before we could enter the lobby. The room smelled dirty. Used shampoo bottles were not replaced in the bathroom.
I didn't want to be on the strip, but needed to be nearby, I also wanted breakfast included and I didn't want to break the bank. This was the perfect spot. You could hear the airplanes, but they provided ear plugs if you wanted them; I didn't need them. Staff was accommodating, courteous and friendly. My room had a bit of hair in the tub drain but overall the room was clean, tidy and welcoming. They breakfast was pretty decent w/a good variety, the eggs were not great, but the rest was fine. I would stay again.
I was recently on a diverted flight connection that required an overnight stay in Las Vegas. I found a last minute rate for the Best Western McCarran Inn via Hotels.com that was only $88. This included a free shuttle bus pick-up from the airport, with a return drop-off the next morning (it's literally a 2 or 3 minute ride from the lobby to Terminal 1). This price also included a free breakfast. The room was nice enough, although with some minor flaws. The front desk staff were very friendly, and I was welcomed as a Best Western rewards member with a bag containing a snack and a couple of bottles of water. The hotel suited my need in the moment perfectly, and for a great price.
Location was great. The breakfast was A+. The staff was super friendly especially the morning breakfast lady who was so cheerful. From the hotel, one can easily go to the strip and there is free parking in a hotel. I forgot the hotel name, but the Best Western staff told us about it.
After my 4 hr. Work day turned into 18 hrs.and a long day late arrival ( early am)the front desk personally went out of his way to find me parking on a busy Vegas weekend and was able to find me a discount as a rewards member on a high dollar weekend.
I chose this hotel because it included a free airport shuttle & buffet breakfast and was located around the corner from the Grand Canyon Tour Company, where I'd be boarding a bus to/from the Grand Canyon South Rim. Everything was good except for the in-room refrigerator, which did not work -- not even after the repairman came to repair it. The hotel is a little over a mile from the end of the Strip by the MGM Hotel and MGM monorail stop.
Used this hotel at the end of our Grand Canyon trip as it is convenient for airport and car rental return ( very well signposted) . Room was smallish but comfortable. Breakfast was better than average.
We chose this hotel because it was waking distance from the Thomas and Mack arena. Also because it included breakfast and an airport shuttle. The front desk staff was very helpful. We arrived early and was able to check in as soon as we arrived. The round trip shuttle to the strip was very convenient and daily breakfast was very good too. The walk to the arena wasn't bad at all. Our room was on the small side, but it was big enough for the two of us.
Parked my vehicle where indicated, next to chain link fence at rear of the property (18 days of parking). Upon arrival at LAS, called, met shuttle, checked in at the hotel, inspected my car, found it had been rifled thru.
Motel was clean, beds very comfortable and staff was helpful. Less than 2 mi from the airport and a great value! will be staying here again and will tell my friends about this place. My ONLY complaint is the rooms need to have a bit more light-perhaps use bulbs with high wattage
The rooms are spacious, clean and the staff is EXTREMELY friendly and helpful. The breakfast is good , my only complaint is the serving area is small and crowded but other that that we had a PERFECT stay
Picture of pool, so not that, it actually is full of palm tree leaves, sand, dirt, bird droppings, and freezing cold,Pool area has not been cleaned in forever. I am a former house keeper, so when I saw its dirty its dirty. Toilet paper holder crooked and disgusting, mirror smudged, rug dirty, shower curtain too short for tub, and mouldy, coffee maker full of dust, coffee packages were coated in I dont know what, the purple thing on end of bed had white stains all over it. they put us next to gym, which we never noticed till 6 am and someone starts running on treadmill, sounded like they were coming through the wall. Too small of a room, and painted a dark color, so drepressing,and painted poorly, I hated the thought of a shower but put my flip flops on and went for it, surprise two conditioners, no shampoo,, petty I know, but this is my point, the attention to detail is not there, the house keeping staff need a refresher course..The Breakfast in the morning was spoilt by watching the girl dump a fresh batch of sausages into a old tray, after wiping it with a napkin, she should be taking tray out and bring in all fresh. They try to make the hotel look fresh and new with the fancy lobby, but what it is, is a old dated hotel that is looking very sad.Had taken our rental car back or we would have gone elsewhere!Had issue with billing and the front desk staff.. I am a diamond member with BW, will be letting head office know...
I booked this hotel to for easy access to LAS. I noticed it had very good reviews which was one of the main reasons booked it. BIG MISTAKE. I arrived by 7:00pm and was given a room close to the center of the hotel (room 214). The hotel has an atrium over the breakfast area. They supply earplugs for a reason. Shortly after midnight, I was awakened by the noise of the guests checking into the room next door. I had my earplugs in my ears and I could hear them walking around and talking. I removed my earplugs just in time to hear the guy lift the toilet seat and pee! It was so loud that for a moment, I thought he might actually be in my room. Fortunately, they went to bed quickly. Then, I was awakened at 6:20am by a group of people singing happy birthday. It turns out the group had gathered for breakfast and took the opportunity to wish one of their companions happy birthday. Unfortunately, I hadn't noticed that the door to the room had a poor seal and was a poor barrier to noise. The earplugs provided little noise reductions.
The room was clean and had lots of amenities but I would never go back to this hotel again! It was the noisiest night I have ever spent in a hotel. The walls were thin enough to hear people just moving around and using the toilet in the room next door. The door was not sealed properly so there was noise coming from the hallway. The worst problem was, though, that the dining/lobby area on the main floor has no ceiling but is open to the floors above. That means that all the noise from below goes right upstairs and down the hallway. (The door to my room was about 10 feet from this opening.) I was awakened at 6:30 a.m. by a group having breakfast and singing Happy Birthday to someone. The front desk response to my complaint about the noise when I checked out was non-existent. This hotel also did not provide for a computer with a printer to print off boarding passes but instead had a tablet on a table.
The staff was friendly and helpful. But unfortunately our car got broken into, our belongings stolen and our car was damaged. I will NEVER stay in that Best Western again. If you do stay there, make sure you take all your belongings, if not, they'll get stolen.
We needed to stay near the Las Vegas airport for an early departure. We chose the best western inn. Great overnight stay. They even have a shuttle to the strip. Comfortable rooms and nice employees. What more could you ask for
The staff were professional and helpful. The room was clean and quiet even though next to the airport. They had many selections for complimentary breakfast. I would recommend if you are traveling to Vegas and have already experienced the big expensive hotels, this off the strip option is worth it.
This was the best hotel that I have been in for value for money. The staff were so helpful and friendly. The breakfast was included and there was plenty of it. Would stay here again, on any further visits to Las Vegas.It was within walking distance to the strip,although a shuttle bus service is provided. There is also a free shuttle bus service to the airport.
This hotel is clean and convenient to the airport. It has a quick and easy shuttle to McCarran Airport. The only drawback was that there is no restaurant in the airport but we were able to have food delivered by a service to our room.
Recent family trip had us flying out of Vegas, booked this room because of the park and fly option. There is no designated parking area when you fly out, where you park your vehicle is where it will stay during your trip good or bad.... We arrived at 4:30 pm and our suite was still needing to be cleaned (annoying) however they did get it cleaned 30 minutes later. The room was a wierd layout and the a/c unit plastic front was broken. The staff was very friendly however and the lobby was nicely updated, wish they would have started updates with the rooms however. An ok stay at best.
Tv didn't work,nothing close by,never suggested cabs are available to strip,in the middle of nowhere,suggested we walk for food,impossible: cars and traffic crazy to walk! One man checking in and coming to try and fix tv!management should have anticipated busy night!Breakfast eggs greasy,no heathy options! Everything full of sugar!!Do not stay Here!
So I tried to check into this hotel and they told me that I have to wait. So I asked if my room isn't ready yet. They said that it is ready but I have to wait. So here I am waiting for 2 hours while my room sit empty because the staff won't check me in. They want me to pay them $25 to go in 2 hours early! Completely ridiculous... don't stay here, don't give them your money. They are terrible human beings... if that.
The hotel and employees were very good. The hum of the a.c. unit helped with airport sounds. Only complaint was that the sleeping area of the room had only one lamp so it was dark when trying to see in your suitcases. Breakfast was great!
The hotel was very clean and the room was comfortable. The air conditioner was very noisy and there was a bit of construction going on around us but really ,....we were close to the airport as well so , it is what it is!! (We chose the hotel because it was close to the airport so some of the sound was expected). Breakfast was surprisingly good. The women on for the morning shift (Leatha) was AWESOME ! Greeted us, asked several times if everything was ok and even sat with us to just say Hi!! She was fantastic!! (Hope she's there tomorrow morning) over all, not bad and Yes, I definitely would stay again!!
Got there in the evening and the unit in the room was set on heat. It was very warm. Turned on the air conditioning & it took very long to cool down. Unit was banging all night long. Husband put a shoe on top to try to stop the rattling. Didn't get a lot of sleep.
I needed to stay one night near the airport to catch an insanely early flight. This was the perfect place. The outside is a little run down looking, but the inside was great - everything was nice and new and clean. The room was very cute and comfortable and quiet. I slept great on the comfy bed. Every staff member I interacted with was friendly and helpful. I would absolutely stay here again.
This hotel was very comfortable and clean, and the staff were very friendly and helpful. In spite of the proximity to the airport, there was no noise, even on the top floor. Food and gas are located two stop lights to the east.
Staff is very friendly and the hotel is clean and comfortable! Our flight canceled and they helped us with last minute booking. Very close to the airport and the shuttle came right away! Breakfast was good !
This property is located next to the airport and is very easy to get in and out of. I hate having to walk hundreds of yards to get to my room. By staying here, I can park and walk no more than a hundred feet to my room door.
We stayed there for 3 nights. The room we got was big and spacious and had two couches which was very nice. The hotel is old and it's apparent in many things, even the bed sheets feel very old and rough when you sleep on them from tons of laundry cycles. The pillows were not comfortable even for hotel standards... The breakfast was nice although on Friday morning they ran out of many things (like cream cheese...). The person in charge or breakfast was nice and friendly but a bit bossy towards guests which made us feel a bit uncomfortable. The pool was nice but you had to take pool towels from the reception which was not so convenient since towels get wet as kids go in and out of the pool several times and you sometimes need more than one towel per person. Overall it was an okay hotel but I don't think we'll come back if we have other options.
All the staff were great. That actually goes a long way. The hotel location is SUPER convenient and reasonably priced, BUT I have a few suggestions. I understand hotels might have roaches, but I should never see them at a Best Western. I saw one in the bathroom when I arrived at the room and took its picture. The room also had an odd odor. Visually it was clean and so were the beds. That's very important. The gym and pool opened too late-9 a.m. for busy, active folks, it should be 6 a.m. It's only accessible by key card, so why the lag time? By 9 a.m., I'm on my third activity for the day... that's afternoon! Finally, I know the eggs are made from liquid; however, the brand that was used did not taste as good as most liquids. I am a Best Western egg connoisseur... they weren't the same. I'll come back at least one more time to see if there's a difference. Thank your friendly staff and the location for that!
Convenient, clean, economical and Comfortable. Was thankful for the free shuttle service to and from the airport. They also offer complementary shuttle service to and from one of the Casinos On the main strip. The lobby was cute, the staff was just great, and the breakfast was OK as complementary breakfasts go. The cost was a great value as well. I will definitely stay there again.
Great customer service from all staff beginning at point of entry. Great variety of breakfast choices for both adults and children. Rooms were very comfortable. Close to the airport. Also close to different stores and restaurants for you to choose from.
The staff at the desk were very nice, but didn't seem to care enough to do anything about our concerns. First, the pullout couch in our room was very badly stained (black). The AC cover kept falling off the wall and we could not get the air to blow cold. The towel bar in the sink area fell off every time we put up a hand towel or took one off. The door handle to get into the room was broken. And the water in the shower was freezing cold, even after running it for 10 minutes. We were also very disappointed that the pool was only open 9am-9pm as our kids wanted to swim prior to leaving in the morning. The breakfast was mediocre. We also were frustrated that the advertised shuttle to the strip (one of the reasons we stayed here) only ran 3 times a day (2:15, 5:15 and 11:15), not sufficient for a family with young kids.
This is the only hotel we stay at in Vegas. Super convenient location and great rooms and service! It is located off the main strip and just outside the airport. We Lyft and Uber wherever we're going and that is always reasonable even to Fremont St. Definitely recommend staying here!
We took a direct flight to Zurich out of Las Vegas and used this Best Western to park our car for 20 nights and stayed at the Inn when we returned. Shuttle service was prompt and the staff at the Best Western were extremely friendly and helpful. The breakfast was very good (and included in the price) and the two ladies that served the breakfast were very cheerful. Rooms are a bit out-dated but clean and the bed was comfortable.
Raylean at the Front Desk was personable, professional and hard working. She seemed to have been very patient when dealing with multiple situations at one time. The lobby and front desk area were very clean and welcoming. The water and lemon water was a nice touch in the lobby. The shuttle was very handy for us to use. I would recommend this hotel to others that are looking for a clean, close to the airport/strip hotel. Thank you again Raylean for the superb service you provided my daughter and I on our 1st visit to Las Vegas.
Room very clean, comfortable bed and pillows. The staff was extremely helpful and friendly. Breakfast was good. We arrived after midnight, and even though the hotel's system was down for check in/reservations, the staff was incredibly friendly and helpful.our room was close to the lobby and it was extremely quiet. Highly recommend.
I have stayed at the Best Western McCarran Inn a number of times over the years and because of that you tend to make good relationships with many of the staff. On this particular trip, the parking lot was being repaved; which meant that one- half of the lot was closed each day. As can be expected, this created some real congestion in the lot. What was real terrific was one of the front desk personnel, Ricky and another gentleman were outside each evening making sure that all the guest's cars got parked (sometimes three deep). In my case, I needed to leave early for my flight so Ricky made sure I had a spot I could easily get out of in the morning. Many thanks to the Best Western McCarran Inn staff for making what could become a real stressful situation very manageable.
I reserved a non-smoking room for my son and I during Spring Break. .He was flying out early the next morning.I live close by. When we checked in we were told that here was a full house that night. He did the credit card business and pay $50 deposit to guarantee we would not smoke in the room. Fine, neither one of us smoke. Somehow we ended up in a smoking room even tho it had non-smoking sign on the door.The hotel said we smoked in the room and would not refund his deposit. I contacted Best Western Hotels about the issue. They said Western McCarren would be the one to do a refund. Also someone would be in contact with me. That never happened. I am a "Preferred Customer" with the hotel chain. Needless to say they have lost my business.
We were in Vegas for 2 nights and i'm so pleased we chose this hotel .Awesome staff .I have a 2 year old terror and when i asked to be moved to the ground floor they didn't hesitate to help me .We got food delivered to the room late at night and they were very nice to let us stay in the lobby to eat .The hotel is very clean ,the only trouble we had was that the floors were dirty all our white socks were black at the end of the stay .
The reception was understaffed - just one man on deck for all things when we arrived. Clean property with inviting lobby. Bizarre single elevator and I'm not certain that their stair situation is up to fire code. We stayed on the third floor and since the elevator up was so lousy we decided to walk down to go to dinner. The staircases just end on the second floor. Where they would have turned around originally, they've been completely removed - probably to make more room downstairs. No accessible stairs at the front half of the hotel from the second to first floors but one industrious son found a stairwell at the back end of the property. Note to owners - if your elevator stinks, make sure your stairwells are accessible. The room was large enough for our family of two adults and 3 teen sons but the a/c was subpar. Walking in the room smelled bad and was very muggy. It took hours to become cool enough. The pull out bed had no pillows and when I went to the desk to ask for pillows for my kiddo, the clerk said that the blankets that were packaged in the dresser were actually blanket/pillows - you can use them as a pillow. Well, technically, you can also use a dead porcupine as a pillow, it doesn't make it a pillow. We had to leave at 4 am so there was no breakfast available. In all, an adequate place to stay with good access to the airport. It's nothing to write home about.
Very clean room and bathroom. Lobby and dining area very clean. Great selection for breakfast food. Very helpful and friendly staff. Our room was very quiet. Tv was in perfect working order. Wifi was very fast. Great for streaming shows.
After checking in and getting settled into our room we were surprised as the room next to us held an impromptu party. The staff at the front desk quickly and without argument moved us to a new floor! Also, my nine-year-old loved watching the planes take off.
The stay was awesome. They had an awesome staff that was so helpful. Anthony was OUTSTANDING. I'll be back next month. The hotel was immaculate. I would refer this hotel to anyone. The shuttle driver picked us up and took us back to the airport with no problem.
The only redeeming quality this hotel had was its proximity to the airport. Otherwise, I felt bad making my family stay here for two nights. Cramped rooms, zero places to park in the parking lot, one slow-small elevator...ice machines only in certain floors, no vending machines. The rooms were dingy and dusty, with terrible ventilation. It took a whole day to finally get the room cool and not musty. Outside the room it was dingy and cheap. Breakfast was barely mediocre. It was a little in the gross side. The worst Best Western we have ever stayed at.
Stayed here one night before flying home. It is very close to the airport and the hotel offers a free shuttle service. The staff is friendly and helpful. They have a pool which is ok. The breakfast is very good with many choices.
The renovations that was done to the property gave it a new look. It draws out a pleasantness of serenity that I always try to seek. It's not rich and elegant but pleasing to the eye and the cleanliness of the environment was also pleasing.
We spent 6 nights at this hotel and from the moment we arrived, we were greeted with a smile and a kind word with every encounter with the staff. The team is amazing from the front desk to housekeeping to maintenance to the awesome breakfast staff! The hotel was clean and bright, has great amenities and is close to the strip. A welcoming hotel for a family with kids of all ages.
Staff are very welcoming to all guests we saw this as one your better best western we stay at in last few years. Outstanding from booking that was easy for once to check out. We needed extra blankets and they found some for us room was large enough for four guests to move around with easy. If you needed anything else you asked and was able to get great help. No TV guide in room and no bible in room. Staff went out there way to get us around to areas of town we had booked visits. Help us to airport,internet service drug store service for flu medication. Over all you couldn't ask for a more pleasant experience than this.
Easy to get to from the freeway, just down Tropicana, and right to the airport. 5 minutes to the Vegas airport. Close parking and a great breakfast make this hotel the best to stay on your way to the airport.
Pillows were hard and made neck hurt. First few days there was no parking. Each day we left to sightsee and came back, we could not find parking. Lot fulls, too many cars. Staff was nice, rooms clean.
Lobby floor was dirty. In the room, there was hair on the pillow and sheets from prior guest. Gross! Room was not vaccuumed, stuff on floor and hair on bathroom floor. Staff was pleasant. Especially the breakfast attendant.
This is by far the best hotel I have ever stayed in the United States, and I've been a few times now. Here's the positives: 1. The staff - Every staff member we met, from the reception staff to the breakfast team and then the house staff, everyone was polite and professional. The young man who checked us in was a very helpful and respectful young man, I think his name is Rick? He was superb! 2. The location - Brilliant, its just outside the airport and just over 1.5 miles to the Strip. 3. Cleanliness and quality of sleep, this was just perfect, there was the odd aircraft noise but it didn't bother us and the bed was super comfy. 4. Breakfast - There was enough variety for every-bodies taste. If I ever come back to Las Vegas this is the hotel for me, first choice!!! Negatives - There weren't any!!!
We stayed here one night to get a good nights sleep after a late flight and before beginning our trip to Utah. We had no problems with service and the breakfast was ok. However, sleep was not good. Noise is loud from the airport and the window blinds do not blackout light.
Friendly staff. Odd hotel. Seems like it used to be apartments. Interior access but odd interior stairways. Directly over flight path of airport. LOUD. Cousin Eddy breakfast, I mean bad. Eggs were like water "sausage" looked like a science experiment. Would not stay again.
We staying overnight between arriving and leaving early the next morning, we didn't go to the strip at all. We booked the 1 bedroom with 2 Queens and 1 sofa bed. There is a lot of floor room for all the luggage, however only 1 bathroom for this many beds in this room. Service was very friendly. They did't provide ear plugs but we didn't have issues with the airport being so close, maybe because we were so exhausted from traveling. The continental breakfast was good, make your own waffles, hash browns and sausage and even real hard boil eggs (in the yogurt fridge), among the other standard items. Ricardo who drove the airport shuttle was amazing and went above and beyond! All the staff were very very friendly!
I always stay at the Best Western McCarran when I need to catch an early flight out of Las Vegas. This hotel is right on the entryway to the airport. The staff are very welcoming and knowledgeable. They have a van which runs to and from the airport every half hour between 5 a.m. and 11 p.m. The van drivers are courteous and knowledgeable. I also am able to leave my car parked at the hotel, for a fee, rather than the airport which saves on costs. The rooms are very nice and comfortable. All have a bar refrigerator. The breakfast offered is in a very inviting setting, and has great options.
Rooms were clean and great size. Staff are amazingly helpful and friendly. Great value for money, would definitely recommend this hotel especially as it is approx 10-15m drive from the strip and they have a great free shuttle service both to the strip and airport.
Jon at the front desk took great care of us with nearby restaurant suggestions when we arrived a bit early and then was able to check us in when we came back! Room was clean, remarkably quiet for being quite near the airport and had all of the expected amenities including a refrigerator. Breakfast selections were quite varied, so that everyone was able to find something that they wanted.. The lady in the breakfast area (sorry I didn't get her name) was super! Warm and welcoming. A very pleasant way to start the day!
We stayed here one night on our recent trip to Las Vegas. We had a late flight in and were leaving the following day for sightseeing in Page, AZ. The hotel is conveniently located near McCarran Airport so we didn't have to deal with too much traffic on arrival. Check in was quick, staff were very pleasant and the lobby and dining area were very well kept. Our room was clean and very comfortable. Breakfast was included and was quite good. The area where the food was being served was a bit cramped when there were several people at a time but despite that, we were pleased with our stay. Would certainly recommend.
Was easy to get to, the staff was very friendly and efficient, and close to the airport, I stayed there to pick up a friend flying in to go on a trip together, rooms were clean and comfortable. Wish they would have had a hot tub but the pool was nice.
I really enjoyed my stay here... It was super close to the airport (right across the street) and the downtown area of Las Vegas. I thought I would be able to hear the airplanes take off but it didn't during my stay. Everything was wonderful ranging from the food to the staff. The staff made everything great, shoutout to Jon, Letha, Ricky and Dawayne. MY stay would not have been possible without their help. The only thing that I did not like was that the room was too dark, it was nice at night but not in the middle of the day, other than that, everything was fabulous
Best Western McCarran Inn is perfectly located for those who are flying in/out of the Las Vegas airport, McCarran International. The airport is no more than five minutes away. “The Strip” is equally close. My room was ready when I arrived. It was clean, comfortable, and there was plenty of hot water. Wi-Fi worked well. Breakfast is included. If your itinerary requires you to miss the hot breakfast, there is a to-go sack breakfast. The hotel's staff are very helpful. It is clear to me each person, from the shuttle driver, the housekeeper, and front-desk staff, understand their mission is hospitality.
We missed the Hoover Dam tour so we decided to stay one night in Vegas since it was close to the dam and not far out of the way. While looking for a hotel there are of course hundreds to choose from and range greatly in price. We decided with the Best Western as it offered breakfast and shuttle service to the strip. Not that we planned to spend a great deal of time on the strip as we were traveling with our 1 year old. We just wanted to go, see it and maybe grab a bite to eat. Sadly the shuttle service only ran three times a day and the next one wasn't until 11pm, but the gentleman who worked at the front desk was amazing. He showed me how to download the uber App and told me the best place to get picked up and dropped off. The hotel itself was also fantastic, pool was open, it was clean, bright, rooms were lovely, bathroom was slightly small when you are followed everywhere by a 1 year old. Breakfast was amazing!! Many options and the lady running it was super friendly and was pre-making/making waffles for you if that's what you were wanting! It was a bit higher on our prices range since you could stay at nice places right on the strip but the great breakfast, free parking and staff made up for the extra as we would have shelled it out else where.
First time staying here. Appreciated the close proximity to airport. Thought plane travel was going to be an issue. Turned out we hardly heard the planes. Insulation of the rooms was great. Continental breakfast was wonderful and provided many options. Front desk service was superb. Thank you Raylean and Ricky. Shuttle service driver was friendly. Thank you Ricardo.
This hotel needs som upgrade and much more noise reduction. The breakfast was ok but not more. The room was nice and big and the bed very comfortable. The staff was amazing. Very friendly and serviceminded. They saved this from beeing a very poor recommandation.
Our flight out of McCarran was at 6am, so we left our friends' house (about 45 min. away) and stayed here our last night -- clean, quiet, great bed, and when we told front desk at check in that we'd be leaving around 4am (shuttle doesn't run until 5) he said if we call when we're ready to go out the door, he'll get a taxi for us and express check out -- all of which happened no problem. Great price with AAA discount! Also was greeted with a small goody bag for being a Best Western rewards member! I'd stay again for quick airport access. Sorry we couldn't eat breakfast!
Breakfast was served up special this morning. Leatha treated us like valued guests and served us in a way that stood out liked she really cared. She personally greeted each person coming out of the elevator. Thanks Best Western, she is a gem!
We stayed two different times during our week in Las Vegas. We stayed at the beginning of our trip March 23, 2019 and added an extra night at the end of our trip March 28 and March 29, 2019. Beds were comfortable, room was clean, breakfast was good (although I don't like the wall you need to go behind because it is too crowded), and front desk staff were very helpful and pleasant.Very convenient for getting to the airport and going down to the strip. Thank you for a great experience!
As we were just passing through Vegas on the way to the red rocks of Utah, this was just a single night stay. We flew in late and stayed the night before picking up a rental car at the airport the following day. The staff here work hard to provide a clean, comfortable atmosphere for their guests. It was much appreciated.
My brother's family and I stayed here on Friday, March 8, 2019. My brother and his family checked in first. We were supposed to have rooms next to each other. My brother and his two small children walked into the first room to see a maintenance man using the restroom with the door open. They changed his room and we were no longer next to each other. My plane arrived at midnight and we were told there was no shuttle from the airport. (that should have been told to us during the reservation) When I got my two children up to the room, it smelled and the bathtub was so dirty that we could not take a shower. I then turned the heat on low and the smell coming out of the heater was disgusting. It was now 1:00 am and my children and I were exhausted. A car alarm was going off directly outside my room and the car noise was so loud that it was difficult to sleep. The next morning, the person at the front desk asked how our stay was. I told him about the problems. He said, "Oh. I'm sorry. Have a nice day." This is unacceptable. I stay at Best Westerns all over Texas and have NEVER been treated like this or been in such a disgusting, filthy hotel room. I was embarrassed to have my two small children there and not even be able to give them a bath after a long flight.
Clean, safe well run hotel. Super easy to get to & from airport. If you are just wanting to get in and out of Las Vegas, this is a great place to stay. It is also quite close to the strip if you want a more affordable option but actually going to the strip.
Not going to find better staff at any hotel. Breakfast is good, nothing special but everything you need. Food store just across the street, pretty much within walking distance to most things one would want.
Satisfied and Jon was extremely helpful and did a great customer service. It was a number one thought to stay with a friendly staff like Jon who provided all service i needed and he did a great job and was very friendly..
My husband and I stayed here one night as we passed through Las Vegas. The location was easy to get to. Being right next to the airport, I was unsure how the noise would be, but I heard more noise from people in the lobby in the middle of the night than I did from the big jets taking off and landing overhead (we were on the main floor). The price seemed fair (about $90 with tax) for a clean accommodation where the furniture wasn't worn out in the room. Breakfast included which was a standard buffet - oatmeal, cereal, yogurt, scrambled “eggs”, meats, waffle maker, juices, coffee, etc. Parking was secure and easy. Was happy with the stay and would stay again if passing through. I've tried the absolute cheapest hotels in Vegas before, and they were filthy, so worth the extra money at the Best Western, even if just for one night.
We only stayed the one night here before heading to the airport the next day. Check in was good, front staff friendly. We were in a room on the ground floor by the ice machine, which ran all night and was so noisy it was hard to sleep. This machine should be in an area away from all rooms. There were ear plugs on the night stand which we assumed were to help with the noise from planes taking off, but I think they were there for the ice machine noise. Breakfast was good with lots of choices.
We missed our connection due to a weather delay and flight was rescheduled for next morning. Best Western offered all the conveniences I needed for this unexpected delay- close to airport, airport shuttle, and good breakfast. Would definitely stay here again.
A two-night stay in between hotels. The staff and the Breakfast were great. Throughout our stay the Breakfast staff in particular were professional, friends, enthusiastic and helpful. Ricky at the Front Desk welcomed us with a smile and provided key help for our stay.
Reasonably priced. Good service. Convenient to airport and away from the crowds on the Strip. Parking was tight since the hotel was fully booked at the time but the staff made sure everybody was able to park on site..You do need a car to get around the city but otherwise, its a nice place to stay.
The staff is friendly and well versed on the property and it's amenities. The rooms are clean and stocked with variety of toiletries. Each room has a refrigerator and microwave. Free breakfast is a great deal. The airport shuttle is the primary reason I stay here direct to terminal and the parking is a bargain. They do have a pool and hot tub. Earplugs come with every room as it is very close to airport. get a room on the north side.
Entrance to the hotel is on a very busy one way street, but overall a great value for the price. University of Las Vegas is within walking distance and you have a gas station right next to the hotel parking lot.
Good and very clean hotel. It's very close to the airport and it has a shuttle to there. I read some reviews about the noise of airplanes being too loud inside the bedroom. It's loud but didn't disturb me at all. The bedroom is clean and comfortable. Staff very friendly. Good breakfast. To go to the Strip, you will need call an Uber.
I have never stayed at a hotel that had such a high level of noise. It came from the Las Vegas International Airport. We were put on the side facing the airport and the noise was consistent til after midnight and picked up around 6am. The continental breakfast was good with a variety of food matching other BW hotels. The staff was friendly, greeting us when we came and went. The price was comparable with other BW hotels. Hotel in need of updating. The hot and cold water was reversed in the bathroom sink which I think was very odd that it hadn't been corrected.
We recently visited Las Vegas as a beginning and end point for a trip to Valley of Fire ( a very amazing Nevada state park) and Zion National Park in Utah. On the night we arrived in Las Vegas we got lost looking for the McCarran Best Western Hotel. This was due in part because all lanes of Paradise Blvd, which is the main street leading to the airport, becomes one way just south of the intersection of Tropicana and Paradise. North of this intersection Paradise is a two way street. The hotel is just south of this intersection. When we called and spoke to the front desk people they were unfamiliar with the street layout and could not help us. Eventually we did get there but it was much more difficult than need be. The hotel is older, worn down but functional. The remainder of the staff on both our initial and second visit were helpful and friendly. My biggest compliment goes to the woman who ran the breakfast bar who engaged every person in a sincere manner.
When registering I asked to use the restroom since I had just traveled 5 hours to get there and was told abruptly that WE DO NOT HAVE A PUBLIC RESTROOM - and was told that I would have to go to the corner gas station. When I explained that I was a customer I was still told I had to go to the corner station. Then I charged an extra $25 for early check in - also abruptly - nothing courteous at all.
Hotel is off strip but close to airport. The was mostly renovated but could still use more sprucing up. Room was certainly sound proof, couldn't hear a thing, not even the airplanes. Certainly a plus. Free airport shuttle. The free breakfast had lots of great choices, even healthy choices.
We booked into the hotel for a stay and got there around Noon. Checkin is at 3 but they were able to accomadate us early based on my sons medical situation. Room is large and beds are awesome. Very clean and great staff. Breakfast is amazing will definately stay here again
The rooms are old and the window shutters do not close properly and they let the outside light in the room so it looks like their is a light on. When they cleaned the room they did not leave any bath towels. During the night their was scratching in the back wall of our bed. It sounded like rats were trying to come through the wall. There was some equipment that would come on & off in our ceiling all night .
This was a great place to stay while attending CES. Rooms were cheaper than strip hotels, no resort fee and you get breakfast every morning. The hotel is across the street from a bus stop and the bus has a stop at the monorail. By using unlimited pass to both, I could get to both the Sands Expo and the Las Vegas Convention Center with no problem. They also have free shuttle to and from the airport!
We needed to stay in a hotel close to the airport in order to catch a 5 am flight from McCarran the next morning. When we first got to our room we noticed the noise from the street was pretty loud so we asked to be moved to a room that didn't face the street. We were moved to another room which was better, except that you could hear the planes taking off and landing very loudly, which was not mentioned when we were moving rooms. Finally, we were able to fall asleep, only to be woken up not that long after am by another guest trying to get into our room. They had been given our room key by the front desk!!! Luckily we had closed the bold latch on the room door, but we were very startled and could not sleep well after and had to leave the hotel at 3:30 am in order to catch our flight anyway. At check out, I raised this very serious problem with the desk agent who informed me that it had been his mistake. When I asked about at least a partial refund, I was told I had to go through Priceline since my reservation was through them. After a lot of back and forth phone calls with priceline and the hotel, I was finally informed that the hotel (which initially had no notes about the incident) declined to give any refund back to us after this terrible experience. I know mistakes happen, but the least you can do is apologize and refund customers who are not able to sleep for fear of their safety and security while in your hotel and as a result of your mistake.
We stayed in Vegas for Christmas and New Years! we didnt want to spend our time on the Strip we had alot of travelling sightseeing to do! this property is close to the Airport with free shuttle to and from the Airport! Ricky was fantastic and very helpful! gave us eating choices, places to go see! Ricardo was also very helpful when i picked up and dropped off our Rental car! Keep up the great work guys very bright spots on our trip! Our Room was clean and tidy and close to the elevator! but far from the Ice! but our room tucked far enough away from the elevator to not be too noisy! after a day we barely even noticed the airplanes coming and going! Hotel was perfectly situated to stand out front and watch the New Years Fireworks over the Las Vegas Strip Hotels! Keep up the Great Work BW McCarren Inn we will stay here again im sure!
The room was clean, and have standard amenities. I was upgraded to a suit as I am a diamond member. I was very disappointed that their airport shuttle works until 11 pm. I reviewed their website before booking and it was not stated the working hours, so I assumed that they do it 24/7. I arrived from my international trip at 10:30 pm and I didn't clear immigration until 11:05 pm. I called the hotel and I was informed that their shuttle was not transporting guests anymore because it was after 11 pm. Their website didn't have any information regarding this and I selected this hotel because of this.
This was our second time staying at this hotel for the NFR, and we will definitely stay again in the future. The location is ideal to the Thomas & Mack Center, a very easy walk even with our 4 year old. Breakfast was wonderful, parking is easy to find, and the staff went above and beyond every day.
this is Vegas best kept secret. they have recently remodeled the hotel and it is clean and attractive. The breakfast is free and delicious. Best Hash browns I have ever eaten. Staff was friendly and helpful. This is our second stay there and will be sure to go back
Have stayed here twice and find the staff always very helpful....the motel has been tastefully updated. So close to the airport and convenient and a safe place in which to park our car for an extended stay.
Nice and clean. Good location for watching the NFR. A little far off of the strip for walking however. Staff was very pleasant and helpful. Ask for a room facing the strip for a bit of a view. We would stay here again. Family friendly
Best Western McCarran is so conveniently located close to the airport. Staff went over and above to make our experience over our expectations... Provided Shuttles for our convenience. Rooms were spacious , clean and comfortable, Staff seemed to really enjoy working there....very knowlegable, friendly and fun to deal with. Staff went out of their way to give us directions, maps and dining suggestions My only suggestion is that management provide coffee, tea in their lobby after hours!
Very convenient and very friendly Continental breakfast was served early and hot. Accommodations very clean. Availability of parking while away was a plus. Keep up the great service. Shuttle driver was also very friendly and competent. A great stay all the way around.
This hotel has been nicely updated. The lobby and breakfast area is very smart and modern with decorative lighting and modern fixtures. The breakfast was more than adequate with a complete selection of popular breakfast items.
The hotel was fine. But two things spoiled it. First, it was too noisy with airplanes flying right above. If you are a sound sleeper, it's not a place for you. Even the ear plugs they provided didn't help much. Secondly, breakfast was extremely poor. We got there at 9:20 am (they served breakfast till 10am), there was nothing left, and when we asked the lady for pancake mix, more eggs and bread, she was not happy and said it was almost time to end breakfast. We didn't argue and left with no breakfast, just had coffee and tea. The best people were the shuttle driver and the reception desk folks.
Nothing really special about this hotel. For a Best Western, it does show some Las Vegas flair, but nothing like a strip or downtown hotel. I stayed hear because I've stayed on the strip and downtown casino hotels in the past and didn't really need the glitz and glamor of a strip or downtown hotel this visit. This stay, I just wanted a clean, safe place to sleep and shower. I saved a ton of cash and avoided those ridiculous resort fees by staying at this BW. The room had a weird odor to it. Just bad enough where I requested an air freshener. The staff was friendly and quick to respond to my request. The fridge also didn't work in my room, and the staff was quick to remedy that problem as well. About a 50min walk to the MGM from the BW. The average uber cost one way from best western to the MGM was $7-$10 depending on time of day. I will consider staying here again on my next visit to Vegas.
Stayed here primarily because of their park and fly program. The airport is very close to the hotel and the free shuttle service to the terminals is convenient. Unfortunately, the night that we stayed was when the wind direction caused the jets to take off very close to the hotel. So, it was not a quiet night for sleeping. The rooms are well maintained and the complimentary free hot breakfast was good.
We stayed in the Best Western for the last night of our stay in Las Vegas because it was close to the airport with a shuttle. We stayed on the strip the prices are inexpensive for the hotels but there's a $37 fee for staying on the Strip plus taxes. Also they do not provide coffee pots and you have to stand in line for a long period of time at the Starbucks or even one of their expensive restaurants. So I felt this Best Western was very very nice place to stay very clean very friendly and only a less than $10 Uber ride to the strip. I highly recommend Uber in Las Vegas very nice people clean cars and very prompt.
Cons,No coffee for guest or shuttles to any casino. Really noisy. Floors in our room were filthy!!!!! Pros, the staff is friendly, close to the airport and shuttle is on time. I probably wouldn't stay there again for that price.
The hotel is convenient, great shuttle, desk staff were nice, rooms were clean and updated somewhat. It is safe. No amenities, room service menu bad, we just ordered pizza from local place. Great place for a quick layover if you are in and out of Vegas and not seeing any attraction.
Had some concerns this last trip with the Best Western. Normally they are very good at customer service until this trip when a shuttle bus driver refused to wait 1 minute for a passenger leaving Las Vegas going back to Chicago forgot his car keys in his room. The driver stated he was instructed by the Best Western manager not to wait for anybody. The only other passengers on the bus were my wife and myself and we both agreed to let the man get his keys and would wait. This is a lack of customer service and makes us rethink to stay at this Best Western in the future.
Best Western at McCarran Inn always a good stay. Second year in a row we've used this hotel on our travels to Washington DC. Will continue to use this hotel. Always convenient for our immediate needs.
We chose the Best Western McCarran Inn to be close to the airport. When we checked in two employees in an adjacent office were having an animated conversation related to a hotel procedure. Not what we were interested in hearing (first impressions). My travelling companion was a Platinum member of Best Western. The staff weren't interested in hearing anything about that because we booked through Expedia. Then, we were given a room that smelled so bad that even opening the windows wouldn't help. We were quickly given an alternative room across the hall. Can't figure out why they gave us the smelly room in the first place; it was that bad. Everything seemed slightly off. The room access key card was finicky to use. The ice machine was broken. The carpet to the hotels were SO filthy; couldn't believe it. Our room it was Best Western predictable without the polish of a Best Western Plus hotel. The free parking and every-half-hour shuttle to the airport was appreciated. The tasty morning breakfast offered lots of alternatives. If you need a reasonably priced hotel close to the airport, this is a fair choice.
Needed a close place for the airport (7am flight) and this was what my search found. What a gem. Older BW but recently updated. Common spaces are clean and uncluttered. Rooms are fresh. bathrooms wear clean - not updated but still very functional. What a nice surprise! They don't have food or adult beverages on site but places will deliver (we got pizza) and there is a liquor store a block behind.
The ladies doing the breakfast were among the friendliest and hardworking hustling crew I've seen. There was a huge group of soccer kids and families and nothing ran out. Can't say enough about them! Ross
My wife and I have stayed at this hotel many times in the past, and it never disappoints M. It is only a few blocks from the strip, so is convenient for us. The room was quiet. The breakfast had many hot and cold items. The pool was small, but great fun. The internet worked very well. The hotel is close to the airport, so you do hear flights taking off. Ear plugs were provided, but we did not need them. The flights seemed to stop overnight.
A funny story: Spent a very short time at this location due to a mistake I made when I looked at my watch.My watch was/is on EDT, three hours difference from LV. I had a 7am flight and by today's rules I needed to be at the Airport by 5am and I had a rental car I needed to return. I planned to leave for the AP by 4am. I dozed off while watching TV and upon awaking I looked at my watch and saw it was 3:30.(12:30). I hurriedly packed my things, checked out, drove to rental return, shuttled to Terminal, walked up to Delta, NO ONE!!! I look around and all I saw was Maintenance folks, cleaning the place. I, jokingly, asked one, "what time do they come to work around here?" The reply was "4". I, again, looked at my watch and it was 4:30(12:30). You now get the idea, In spent the night at the LV's Terminal#1.
The only issue is that the rooms are very small and the toilet clogged. other than that the service is good. kind of expensive hotel for a Friday and for not being near the main street. ( walking distance).
Check in was sooo smooth an overall a great experience . We got a breakfast to go in the morning due to our early departure ...no shuttle but taxi was cheap. Will definitely choose this hotel again upon our return to Las Vegas
Room was nice, location is great. It would be nice if they extended the breakfast hours a little longer as we are late risers. The airport shuttle is great and we did the sleep, park fly option. Airplane noise was not too bad, considering how close it is to the airport.
Rooms were musty. At 12:30 a.m. I was woken up to a loud bang and it turned out to be that someone tried open my room door. Luckily I had both locks. I called front desk and the guy working rudely interrupted me and told me he accidentally gave someone a room key for MY room. This should not happen. Very unsafe and unprofessional.
I called the 800 number for a reservation after being hit by an RV. I was in a lot of pain and told there would be a hot tub in my room. When i got there, there was no such tub, and they would not let me out of my reservation, even though the room was not as promised. I even had the call recorded. The manager said it was not her problem and was rude. She would do nothing to help. Also, my water broke while I was in the room.. If you like the sound of airplanes all night long stay here. If you like things in your room to break, stay here. I stay in a LOT of hotels every year, and this was the worste experience I have ever had.
We were on a road trip from Ontario, Canada to California. We were ahead of schedule so decided to stay in Las Vegas for 3 nights. This Inn was one of the few hotels which did not ding you with a resort fee. Our first night was a nit noisy, apparently because of the weather and the way the planes had to fly over the airport. That was the only time we heard them in 3 days.
My wife and I only stayed here for one night, sadly we arrived later than we bargained for due to being involved in a car crash, but on arrival it was certainly a welcoming and cheerful smile as we checked in for our stay. Alas I did not get the gentleman's name at check in even though he'd worked all night. The room was comfortable and quiet which gave us a nice rest even though it was only just over five hours. Breakfast was included which was continental style. There is a shuttle that we used to return to the airport taking only ten minutes at 7 in the morning. Sadly I can't give any information about getting to the Las Vegas strip as we had a car for the days stay. I would certainly stay here again as it is convenient for the airport and everything else.
This BW is perfect for a stop-over in Las Vegas. The hotel is literally 10 minutes from the Airport/Car Rental. It's clean; breakfast is plentiful; and the employees are pleasant. The room was clean and stocked with all the towels and toilettries needed. When parking appeared to be full, the Desk Clerk was very helpful. I'd definitely recommend this BW if you're stopping over in Vegas for a night or two and don't want to head to the Strip.
We stayed here because it was close to the airport. They have a free shuttle to the airport, free parking, no resort fee, and a refrigerator in the room. The staff were very friendly. Check in was quick and the room was clean and comfortable. The free breakfast was good, with a number of choices . Would definitely stay here again.
The hotel has free parking. The check in was easy and fast. The Inn is near the airport. It is an easy place to stay when flying in to or out of Las Vegas. The rooms were clean and provided ample room to rest. They provided ear plugs for noise but it was quiet during our stay. We got a good night sleep while there. The breakfast was good and service was excellent. Everybody was very friendly. It was an excellent place to stay if you are flying but traffic is very heavy and makes it hard to drive in the downtown area.
One particular staff member made the whole visit when she anticipated my needs and changed our room for a more suitable one on the ground floor due to my husband's needs. We appreciated that. They also let us check in early once a room was clean.
We selected this hotel because of its proximity to the airport. We were very satisfied. The front desk people were helpful, the room was nice, and the breakfast was very good. The breakfast preparers/servers really cared about making our breakfast special.
A relatively cheap off strip hotel with the usual amenities (AC, Wifi, Continental Breakfast), easily drive-able distance to Las Vegas. A few notes: - Some of the items in our room had to be replaced since they were broken - However, the response time on replacing said items was very fast - The staff was ok. When I asked for a "Do Not Disturb" sign (There wasn't one in the room), I was given one spotted with food. I asked for a cleaner one, and was given the same one but given one cursory wipe with a towel. They were in such a hurry to close down breakfast that they rushed some one who was making waffles, and ended up dropping the waffle (though they did help make another one). No major complaints though, overall a decent stay given the budget-friendly price.
Parksleepfly at Best Western McCarran Inn is genius!! Easy booking proses online!! Perfect location!! Very convenient!! On-site parking makes me feel like my vehicle is safe. And, they offer competitive rates for parking and hotel. Recent updating and renovations in the lobby area and rooms are nice. The rooms are updated, clean, and beds are comfortable. Clean pool. The complementary cold and hot breakfast offered in the lobby area is fresh, satisfying, and adequate. I was told that the shuttle ran every half an hour and to be out front 10 minutes prior to the shuttle time I wanted. When I got out there, the shuttle was already there waiting!! The shuttle left right at 6:30AM as the registration desk had explained. However, shuttle service stops running at 11PM, so, when my flight returned to Vegas at 11:30PM I had to take a taxi (which was expected and explained to me by registration upon arrival/check-in and in the online booking info, so, no surprise). I was in terminal 3, so, the taxi was about $14 plus tip. Everything went perfectly, except, when I went to tell the registration desk that I was picking up my vehicle and asked if there was anything I needed to sign. He looked at me like I was an idiot and told me “uh, nope.” Then, I asked him if there was a bathroom I could use because we had a 2 Hour drive home. And he lied to me and told me, “no. Sorry. The only bathrooms are in the rooms.” So, I said to him, “that's funny, when I checked in here two weeks ago for my park sleep and fly, there was a bathroom in the lobby just around one of these corners here.” Of course, I turned around and walked out… Feeling VERY disappointed. Ultimately, I will use the service again when flying out of Vegas.
Located just 5 minutes from the airport, this is a cheaper alternative to the Strip hotels. Bus ride to the convention center is less than 20 mins. Just around 1 mile to the MGM Grand (walked it once). Room is comfortable and clean. Staff is very friendly.
While my room felt a bit old, the public areas in the hotel feel new and modern, and the hotel staff was extremely friendly and helpful. The free shuttle from/to the airport was very convenient and efficient.
Very friendly and helpful staff, willing to go the extra mile to help us enjoy our stay. Wonderful and tasty breakfasts as well. We stayed at the Las Vegas and Paris France locations this time. The Paris France location was humid and the staff wasn't as friendly compared to all of our stays in the USA but that's the European people for ya. When we returned from Europe to Las Vegas hotel the Best Western plus shuttle driver was so helpful and happy it made us feel so thankful to be back in America!
We stayed one night...all the staff from front desk to breakfast were ultra-friendly and helpful. Room was large and very clean. It didn't have that odd smell you so often get. There are plenty of low-cost eateries nearby and you're not far from The Strip! The only downside was noise..not from the planes at nearby McCarran Airport but the air conditioner! It didn't stop us sleeping pretty well..and they DO leave earplugs! Overall good place to stay.
the best western mccarran was our first stop after 30 hours of travelling.The check in staff were ao friendlyWe only needed 1 night in Vegas and this motel was perfect.Not too far from the strip and the free airport shuttle is a major bonuswould definitely recommend to anyone staying in the area.
My spouse and I stayed here after a late flight from the east coast. The hotel is located close to the airport but about 3 miles from the McCarron airport car rental center, which isn't far but a bit of a hassle after a full day of travel. Check-in was fairly quick. Our room was located at the end of a hallway across from an ice machine, the walls are thin, and the airport's proximity made the room pretty noisy, which explains the earplugs we found on the night stand. We didn't need them, though- the drone of the AC was enough to allow decent sleep. That said, the bed was lousy- lumpy and springy. The modest accommodations were clean, though we spotted a few Argentine ants (which are evidently a pervasive pest in Vegas) in the bathroom. The complimentary breakfast was nothing special, and the breakfast room, especially the buffet space, is really cramped. Hats off to the catering staff, who worked hard to keep the scrambled eggs and sausage flowing. Overall, merely acceptable for the price.
We only stayed at the mccarran inn for one night before our flight home. We had a couple issues like our first room not being turned over, the second rooms key card not working to get in, and an unapologetic front desk keeper. We checked in at 9:30pm. Other than visiting the front desk a grand total of three times to get into a clean room, our stay was comfortable and conveniently close to the airport.
I had a complaint with my room upon arrival. There were at least 5 flies in my room and hair all over the shower among other things. I went to the front desk to note my complaint. By the time I checked out the next morning, I still hadn't heard from management. They said sorry and said that I could take a card with her email her to contact her but that was it. I was disappointed by the lack of feedback or resolution by this hotel.
Good room: comfortable bed, quiet, all amenities (like fridge, microwave, safe, iron, etc). Had to swap out a non-working fridge once, but otherwise the rooms here are well maintained, And breakfast is a nice bonus, especially the eggs.
Very close to the airport. Clean facilities. Rooms and bathrooms neat. The room smelled a bit but not too unpleasant. The airport shuttle was on time and the driver was great! If you are looking for a quick overnighter for convenience it's good. If you're looking for a taste of Vegas keep looking.
We arrived on July 27th on a very warm Vegas day and our 1 year old daughter threw up everywhere in the car seat. We drove to the hotel and arrived earlier than check in. The staff saw the predicament we were in and did all they could to help. Mrs. Gracie got my two kids some gatorades and sandwiches from her office. That was a very sweet gesture. They got our room ready for us and we were in our room within 10 minutes of arriving and I got my daughter in the shower. This hotel is family friendly and the shuttle was a great service to have when you don't rent a car in Vegas.
Frontdesk were helpful, the room was nice, good breakfast, nice location. Julie or Julia at the frontdesk's always willing to help, the male frontdesk agent who checked us in, was also very helpful??. Housekeeping staff were friendly as well. Each time I see then in the hallway, they always greet you????
We stayed there with kids. Location is pretty close to Strip and the Hotel ambiance is nice for the families with kids. Breakfast has some good options. Overall, I would say that it is pretty good value for the money you pay for living close to the strip.
Nice quiet clean comfortable room. Very Comfortable room. It is located near the airport. It is not walking distance from any store, restaurant or bar. We need a place to spend the night after a flight. It fit the bill. My only complaint is that we were looking for bottled water. The vending machines were sold out. They should never run out of bottled water or cold drinks, especially since there are no stores that are walking distance nearby. The free breakfast offered many selections and was good.
We needed a room last minute, close to the airport for an early morning flight. The price was good & they had everything we needed. The beds were very comfy w/plenty of extra pillows & blankets. Our room even had extra cell phone chargers. The shuttle to the airport was free & got us there in plenty of time. I would definitely stay here again the next time we need to stay near the airport.
We arrived in LV around 11 pm. The Shuttle was prompt. Make sure you know your terminal number for pickup. Breakfast was good and we liked the "To Go" bags for a quick bite. The room size was small, but overall clean.
Motel was very close to airport and allowed us to return our rental car the night before and take the shuttle to the airport for the early flight. Shuttle driver was very helpful, rooms were larger than expected and a nice pool area. Very easy to get to motel. Was nice to stay off the strip considering we had small children. Not too many eating places close by to walk, but taking a LyFT solved that problem for a small cost, front desk staff was friendly and helpful.
Loved this Hotel. Room you could walk out to pool and bring your food and drinks. I will definately will go back here. Everything at your fingertips. Casino nice, a little older but still nice. Little store there if you need anything.
The only real difficulty comes in the hours that the shuttle runs. So if you go to stay in order to make an early flight, the shuttle doesn't start running until 7am. Too late for any 6am flights. It also ends at 10pm. Again, too early if you are arriving late in the evening.
We were in Vegas for a convention and decided to forego the Official hotel ( and it's cost) in favor of the Best Western. Only a mile or so from the convention we had a great experience there. A friendly staff, breakfast every day and a great clean room made our stay a pleasure
Helpful friendly staff from beginning to End. Enjoyed the stay. Clean, comfortable, close to the airport...a must for people visiting Las Vegas or flying out of the area. Close to everything but far enough from the hubbub.
This airport is right next to the airport. Very convenient. I had to leave super early to catch a flight but since I was so close, I got some extra sleep. There were people wandering the halls that did not appear to be guests. this made me feel a little uncomfortable. They also placed ear plugs on the nightstand. I am guessing to keep the airplane noise out...hopefully, not something else. They don't tell you why they are there.
The process was simple and straightforward the entire way through and the price was very reasonable. We were only there for a brief stayover on our way to another destination. They provided the info we needed to make our stay as enjoyable as possible. The room was clean, the property well-maintained and the amenities were more than adequate. The only downside was that we had a piece of luggage stolen from the breakfast area - we were close by - maybe 10 feet away, but turned our backs on it for just a few seconds and that's all it took for the thief to grab it and run off the premises.
Clean rooms. Great breakfast. Priced right. The property is very well maintained with friendly staff. I would definitely stay again and recommend it to others. Some of the other hotels in Las Vegas skimp on the air conditioning, which makes for an unpleasant sleep. Was cool and comfortable here all night.
The hotel is really close to the airport, yet, it is quiet. I did not hear planes taking off or landing. They have a shuttle that goes to the airport every half hour. We were able to return our rental car to the airport the night before our flight (after dropping our luggage off at the hotel) and have the shuttle pick us up at the airport and return us to the hotel (it operates until 11pm). We the took the shuttle back to the airport early the next morning thus eliminating a potentially time consuming process when time was at a premium. The hotel has stations where you can print out your boarding passes prior to your flight and also has a monitor in the lobby showing departing flight info. My husband enjoyed the hotel pool during our one night stay. We both took advantage of the hot breakfast which was well stocked and offered a decent number of options. The bed was comfortable, but, I would recommend more pillow choices. All six (?) of the pillows on our bed were overstuffed. I woke with a sore neck from sleeping at too much of an angle. Overall, it was a nice stay, and I would recommend it to other travelers wanting to get away from the Strip or be near the airport.
Always the best place to stay when you have a early flight Desk staff very nice. clean rooms. Comfortable beds I stay here at least 4 times a year. Shuttle to and from airport ?????????????????????????? Sandy Colorado
Best Western is always the first choice when I go to US. It makes me feel at home. The employess are very friendly and ready to help us with any demand. The breakfast was also nice and helps to feel at home.
We were looking for a hotel not in a casino and found this one. It has a nice outdoor pool, close to the strip and family friendly. It is a little out dated and the rooms could use more furniture, but all in all a good place to stay for the price. Free breakfast is always a plus while traveling, although they need more seating and a better variety.
I had a need for an overnight before a partner conference at a different property. This hotel was an excellent choice. Even though it is very close to the airport I did not have a problem with any aircraft noise. (full disclosure I spent 4 years at Travis Air Force Base as a flight line fire fighter. I can ignore plane noise) but there are ear plugs provided in the room for those that do not share my air plane filter. First they do have a shuttle from the airport. Get their number when you book or call them when you arrive. If not, its only a 1mile walk, I did it in 25 minutes. Just Do Not Use Google for directions, it directs you to areas of the airport that you are not supposed to be in. (That's why it took me 25 minutes, I had a less than comfortable conversation with security ) The Staff and driver at the hotel were extremely welcoming and helpful. I received my priority member recognition gift and a description of the guest facilities. I was also informed of the surrounding food options and the locations that delivered to the hotel. The room was clean and current with it's décor and layout (hard to use modern in the proper context) the room had a coffee maker Iron and toiletries provided. The pool was I reasonable size and well maintained. The staff was very responsive to any guest needs and always welcoming. The shuttle driver (Tuesday night 5/22/18 was friendly, welcoming, and extremely helpful. She also worked the morning breakfast service. Oh, did I mention the Free breakfast? well it is a Best Western. Breakfast area was attached to the reception area. plenty of seating available. Yes, they did have waffle makers. Also scrambled eggs, sausage and potatoes, Pastries and a fridge full of different yogurt options. Hot oatmeal and different cold cereal options.
They did tell us we couldn't get a refund for early check out. I had two rooms so I lost about $1000. I bet they went ahead a let other people stay there so they made double on the rooms. I don't understand why they don't let people know about early check out and no refund.
We turned in our car the day before our flight departed and Best Western's shuttle picked us up at the airport. Note: The shuttles at this Best Western run from 9am to 11pm. This hotel is older but nicely renovated. The rooms were quiet and comfortable. Breakfast was comparable to other hotels of the same caliber.
Nice Motel in great location. Not too big ! Clean rooms, friendly, helpful staff. Very adequate breakfast, but most of all the LOCATION ! Especially if you are flying in to Vegas and renting a car. Airpot car rental center 8 minutes away with great signage from motel to center. Couldn't be more simple. Would go again!
Long-term parking is a problem at the Las Vegas McCarren Airport. We found an efficient solution. The McCarren Best Western Inn has direct access and is no more than a mile from the terminals. The Inn provides both ST or LT parking. We had previously had a car stolen from inside a large hotel parking garage but found no problem at Best Western. They insisted that they had never lost a car. You can stay at the Inn either before departing or upon your return and park for the duration. The parking is a great idea. The Best Western Inn is a three star - surprisingly quiet for its proximity to the airport and a good breakfast.
This hotel provided a shuttle service from the airport. It was convenient to spend the night there and not have to take a redeye back to the east coast. Clean room with comfortable beds, helpful staff
Pleasant staff, though on arrival we were disappointed that, having asked for a quiet room on the upper floor, we were allocated a room on the ground floor, right next to the hotel swimming pool which was full of kids having a good time (and making a lot of noise). We were told that the hotel was full. We were hoping to sleep during the afternoon having spent more than 24 hours travelling. The room was basic, and in real need of renovation, but all essentials were present. Although equipped with a refrigerator, it wasn't plugged in, so it took a while before we could cool anything. The two queen size beds were comfortable, with good pillows, so once the pool outside finally emptied, sleep was OK. Our breakfast experience wasn't great. I have a gluten allergy so am always pleased to see a sign saying that gluten-free alternatives are available. I asked a member of staff for some bread and was told ‘We don't have bread'. When I drew her attention to the sign she replied ‘We don't have bread, but we do have the sign'. Shortly after that my partner had to draw the attention of a member of staff to the bread cabinet where a bread roll with blue mould growing on it was clearly visible, and was swiftly removed, along with all the other contents of the cabinet. We won't be returning.
Bobbi greeted me warmly and found me a good room at a reasonable rate (unfortunately, it was directly across from the ice machine). I had stayed the night before in a so-called Best Western in Laughlin and I was not as impressed as I am with this hotel near the Las Vegas strip and the airport. As opposed to the previous hotel, although not as spacious, this hotel's furnishings and color combinations make much better sense. I only have minor critiques to offer; the sink array is cramped (with a burned out center light bulb) and a white smear (paint or caulk) where the shower wall meets the tub. The accommodations are cozy but very comfortable and, as expected, immaculately clean. At this competitive price, this is a very good value.
Thankfully this hotel has very reasonable prices. Their staff is very friendly, I was checked in by woman by the name of Bobbi I think. Their breakfast is basic, but very good quality. The only critiques I have was that the pool was a little dirty, it had like paper receipts and bugs floating in it. The gym hours seemed too short. And that our room's bathroom had a very weak fan/ventilator.
The staff are always friendly. The property is clean inside and out, only exception for the outside is when the wind really picks up, but what can you do. The breakfast is hot and the ladies are super nice. The sound of the planes didn't bother us at all.
Our room was upgraded and it was was absolutely lovely - it was a suite with two couches, chairs and luggage stands to hold your suitcases at the foot of the bed. It was very comfortable and inviting. The artwork on the walls was retro Vegas-style and nice. The room had internet, charging stations, microwave, refrigerator, coffee maker, hair dryer, ironing board and iron. The room was very neat and clean. The free breakfast had many selections and was well laid-out. The staff here are very friendly and accomodating - the front desk will call for a cab and they have a shuttle that runs to the airport. This was our third stay here and we highly recommend it.
We have stayed here before on our way to Arizona or Utah so knew what to expect. The hotel offers airport shuttles and a good location for stop overs in or out of Vegas. Rooms are getting dated and a little more upkeep is in order. The hotel is generally clean and the breakfast area is spotless. Staff are friendly and helpful. As far as value for money goes, it us a little on the pricey side.
The hotel is 5 minutes from the airport so it's perfect for a quick stop if you are traveling onto someplace else. The room was clean and quiet. Nice assortment of breakfast items. Staff was very friendly.
The rooms were surprisingly large and confortable. WE found the room to be so quiet while being right next to the airport. Would have liked more space at the bathroom sink to place personal care items wihen two people or more are sharing the room. The front desk staff were so friendly and helpful. We were on our way home after a two week trip through the Utah National parks.
This hotel is located about 5 minutes from the Las Vegas Strip but is well priced and the facilities are all you need. The hotel is clean with friendly staff. Buffet style breakfast was included in the price and the choice was good.
Great service and friendly staff ! Good location near Airport and convenient for travellers . We were in Arizona and flew out from Nevada on a yearly basis now . The people at the Best Western are very helpful and have an outstanding attitude . We were very impressed by how friendly the staff was at the reception when we arrived .
Okay value. The elevator at this location needs replacing. It takes like... forever to go one floor. Why they took the stairs out going from the 2nd floor to the 1st is a mystery, but would be 1000 times faster than waiting for the elevator. Continental breakfast helper... crazy as a crack, and you won't like the reconstituted eggs! YUK!
On April 23rd we arrived at LAS and tried to call for the shuttle, but their local and 1-800 numbers reported "number not in service." We tried at the terminal travel info help desk and they got the same thing. We tried the corporate "Customer Service" numbers and they got the same thing and had no answer as to how to get in touch with this property. We tried their website to see if there was an "Alert" -- nothing. We looked for a posting or message in what we thought would be the shuttle pickup area - nothing. We called the corporate numbers again - nothing. Given that their own website says "you must call and get location and time of pickup", we kept trying -- NOTHING after two hours of good faith effort. Come to find out later they had a "system outage for several hours." They claimed to have had shuttles going during those hours ... but not where we were. They made no effort to inform us by web, call, or posting at the presumed shuttle spot. And then blamed us "for missing the shuttle!" Corporate Customer Service through out was useless at best. The property was not reachable by phone and they made no effort at any of the alternative means of informing us of the system outage and what to do. It may well be a very nice place; we wouldn't know because they were unreachable ... AND STILL EXPECTED TO GET PAID! OUTRAGEOUS!!
After a long drive to fly from home early the next morning from LAS, we selected this motel for its value, proximity to airport and shuttle service. It filled the bill. The bed was comfortable and front desk personnel could not have been friendlier.
The welcome we received from the checkin clerk was second to none. We were rushes as needed to return our rental car. He not only booked us in in under 5 minutes but also gave us directions to the free shuttle back to the hotel. The room was quiet and comfortable but my husband found the bed too hard for a good sleep. Breakfast in the morning was good. Not a huge choice but sausages and eggs with multiple choices of toast, bagels etc and I got to make my own waffle. Fresh fruit was the highlight- something I hadn't had for the preceding 5 days in Las Vegas and the Grand Canyon. Locality was good as it's only about a block down Tropicana to the strip and a 10-15 minute walk down Paradise will take you to a few different eating options. Avoid the overpriced Italian place if you're an Aussie - our waiter repeated everything my husband said in a bad Australian accent. The meal cost A$200 and we only ordered mains and a drink!
Boy, it's tough to find a hotel in Las Vegas. I mean, you can find thousands. But it's hard to know what you'll get. I had a conference to get to and an early bird flight on the day. There are hundreds of services, thousands of locations. But what if you want something close to The Strip, but not on it? I actually booked this hotel third. Two were stabs in the dark, but I made sure they were cancellable, because I wasn't sure they would be suitable. I mean, clean, not old, and preferably with a shuttle to/from the airport. I cancelled the first 2 at the suggestion of of a friend who'd lived in Vegas. For the Best Western, she thought it was "okay," but there might be too much noise from planes taking off and landing. Well, none of that was a problem, at all. The hotel was so convenient for us. To get to the venue of the conference. To get to the strip. To meet someone on Boulder Hwy for breakfast. And it was on the edge of Paradise Road which goes right to the airport. So our early flight home was a cinch, and a 10 minute (max) ride. The hotel is modern. The room was comfortable and spacious. It had charge stations everywhere, and we have 3 devices requiring that. The air/heat unit was efficient, effective and quiet. I loved that the vanity was outside the tub/toilet bathroom. Great for 2 people. There was a refrigerator, great for my bottles of water. And a coffeemaker, which we didn't use. Hotel included breakfast... continental on steroids... good coffee, yogurts, a cereal bar with add-ins you could choose for your oatmeal. Scrambled eggs, crumbled sausage. Wafflemaker. Bread, bagels, toaster. Cold cereal. All in a modern breakfast area. Served every morning 6a-10a. Our room was right off the breakfast area, but it was quiet. No bothersome noise from planes. 10 minute walk to 30 restaurants. We didn't have a car. First time. But between walking and Lyft, and even the city bus, we did great. Oh, the bus: you can get a 24-hour pass. If you get it on Las Vegas Blvd (the Strip), it's more expensive than if you get it where we were. It was only $5 for each of us for the day. Did that one day too. The staff was very friendly and helpful. It so happened that the shuttle was only for airport runs, so if you wanted to go elsewhere, you were on your own. But Lyft and Uber are lightning fast and very reasonable. The hotel did have soft earplugs in the room. I guess, it was for the planes. But we didn't need them at all. I didn't even see them until the night before we left (our third night). This was a great choice for a hotel stay. It was nice to be in a more civilized part of Vegas. Maybe a mile off the Strip but easily negotiable. And perfect for the airport, and where our conference was near the University of Las Vegas.
Very friendly and helpful staff. Rooms clean and just enough for a relaxing and nicely priced weekend in Vegas. Loved the location near the UNLV campus and within a Lyft service ride to the strip. Next time we will utilize the Airport Shuttle and Lyft everywhere. Liked the recent remodel and great breakfast. Overall a great place for the price and location. Thanks.
After a stay in Las Vegas for a conference, I decided to stay at the Best Western McCarran Inn for my last night in town. I had a super early flight out, and I wanted to be close to the airport. This was a near perfect Best Western experience. The only negative thing I can say, is it is directly in the flight path of planes taking off, which makes it loud. Knowing this, the room has earplugs on the table waiting for you. Now on to the good: 1. Clean. Wow, clean! Floors, every surface area, remote control, TV, bathroom, check in, bedding, shower heads...all of it was spotless. This counts BIG for me. 2. Service. Such a warm and friendly staff. eager to help. From teh front desk at check in, to the cleaning lady, to the shuttle driver in te morning, the team was really remarkably nice, and went out of their way to make your stay pleasant. 3. The rooms. Nice size, GREAT price, and really close to teh airport, and not too far from the strip. It was an $11 UBER ride to teh Palms from there- just to give you an idea. Great stay.
This was a very good hotel option for easy access to the airport. The room basic, clean and affordable. The Complimentary breakfast was accompanied by extremely friendly, attentive and helpful staff which was a great way to start the day.
The staff was nice and helpful but the hotel had a strange smell. The bathtub was clogged and slow to drain so you were standing in water. The breakfast room was small and the waffles tasted funny. We had to clean the pool ourselves as it had leaves and debris.
We were flying out at 7 am so we chose to stay near the airport. The staff was helpful providing directions and suggesting local places for dinner. We returned our rental car that evening and shuttled to the airport where the BW shuttle picked us up and took us back the McCarran. The shuttle started at 5 am and got is to the airport quickly. The rooms were clean and the beds comfy. We did laundry that night and came home with some clean clothes. The only downside was the room was a bit small for 2 adults and children ages 14 & 10 but being so close to the airport we would stay there again..
Good service from all the staff. The breakfast food offered was so average though the ladies serving breakfast are above average with their kindness, great attitude and service. They made my morning so enjoyable and I would give them a standing ovation.
This place is convenient, clean, and offers a good breakfast. We've been here before and will continue to use it in the future because of this. One word of advice though. This was the first time I have had a car at the hotel and I was told I had to pay for parking on the web site. When I got there I was told I did not need to pay. Do not pay for parking online and save yourself the money.
Our first time staying here. Room was clean and large. Airport is close but you do not hear the planes. Comfy bed and soft towels. Would stay here again. A little tricking getting to the hotel from the south, we had a GPS which helped.
My stay was pleasant the staff was very helpful and friendly when I come back in June I will be staying here. It's very close to the airport and the strip very comfortable and quiet it has a microwave and refrigerator in the room when I come back I will stock up at the grocery story for water and drinks and things to eat because everything is so expensive to purchase
With the exception of noisy guests slamming doors until early in the morning, we had a very pleasant stay. This is our 2 or 3rd stay at this property. Staff are very friendly and facilities are very nice. Close to the airport and the hotel offers van service to the airport!
Every staff member I met were friendly and very helpful. They work great as a team. They offered shuttle service to and from the airport even after I dropped off my rental car they pick me up from the airport. The only complaint that I would have is that they need a little better Carpet Cleaning Service, as my White socks were dingy after walking on their floor. Other than that it was a great experience.
We didn't really need/want to be on the strip; we were hiking nearby. The hotel is near UNLV and the airport. We like to walk so we could and did walk to the strip one day and to grocery shop. The immediate area is odd with some large stretches of empty lots. We were okay with it, though some folks might find the surrounds less than pleasing. The breakfast was good; the usual variety of cereals, yogurt, eggs and various toasts. The women supervising breakfast was extremely attentive and friendly. There were several kinds of fruit. We liked having a microwave and fridge in the room. While it is very close to the airport we didn't hear planes while in the room; it was pretty quiet.
Free breakfast with many choices; clean and comfortable accommodations. No complaints. I chose this hotel for our last night in Las Vegas after a trip to the Grand Canyon because it was near the airport, so it was very convenient!
Easy check in. Friendly staff. Very clean hotel. Nice rooms. Beds a little stiff but same as most hotels we've stayed at. Good breakfast selection. I highly recommend this hotel! Would stay again! Thank you!
Spacious and clean room, comfort bed, and great hot breakfast! Very satisfied! The only con part is that the hotel is very close to the airport (west side). If you are sensitive to noise, ask the check-in staff to assign you a room on the other (east) side and use the ear bud during sleep.
This hotel is close to the airport with a free shuttle to and from the airport every 30 minutes. Great breakfast and a nice selection. Cold water available in the lobby and free wifi. The staff, (we met Rayleen, Leatha, Rick) are friendly and courteous. We had a late night flight and an late checkout was offered without asking... and they kept our bags in the hotel so we could enjoy our last day. A staff member recommended the Route 91 Harvest Memory Garden at 1015 South Casino Center Boulevard. Visit if you can and see what grassroots ordinary people can do just one week after a horrific tragedy. Stay here if you want a welcoming and relaxing stay.
It was OK for the one night we were there. Not any close restaurants close by and there is no shuttle service to the strip. They did have menus for order in but the place we order from showed a $10 minimun but when called it was a $15 minimum.The one nice thing was the shuttle to and from the airport if you didn't have a car or rent a car
We had a late night flight into Vegas before continuing on with our trip and stayed here in a double room with a pull out bed. The room was clean, roomy and had a good breakfast. The pillows could use up grading, but that would be my only complaint. The breakfast had waffles, eggs, sausage, oatmeal, cottage cheese, breads and fruit. The breakfast attendant was exceptionally friendly and made everyone feel comfortable. We would stay again if we come back through Vegas. I liked that there wasn't any gambling as we were with our children.
This BW is fine for a night's stay if you need easy access to the airport. Rooms are very small. Beds are comfy. Shower has great water pressure. Nice breakfast with hot items. Staff is very friendly. Noise from aircraft is quite noticeable, but hotel provide ear plugs! Nice touch. They also gave us a welcome bag upon check-in with snacks and water bottles. Very thoughtful!
The amentities were great- close to strip & airport. Free parking. Nice breakfast. Pool area was nice, but freezing in March. Hotel room was clean. We had some issues with noise, not even from the airport, just crying kids way too early in the morning! But overall if in the area, I'd return.
This hotel and guest rooms are fine. What is not fine is the noise. The hotel is in the flight path of departing airplanes. This went on until well after 1:00am. Planes taking off every 10 minutes! Forget about relaxing in your room or sleeping. Not always like this according to staff. Who knows??
Professional staff, easy to get to (once you know how), next to airport. Rooms are clean and tidy with little amenities provided. Front desk gave me a gift bag when i arrived which was a nice touch. I am a Gold member and they treat me like it.
Overall, I will not return to nor do I recommend Best Western McCarran Inn. Although there was some recent attempt at renovations, the room still felt dated with the overall atmosphere feeling more like a random motel. The room and beds didn't feel clean. The bathroom sink is right next to the entrance and hardly has any countertop space. The worst part was the toilet had a giant rust (or maybe something else?) that made it looked like there was feces and unclean. It was disgusting to look at and it was uncomfortable using the toilet. The front desk did offer to move us to another room but after a long day of traveling, we really didn't want to have to pack up and move. We didn't eat the breakfast because it looked disgusting and unedible. The gym was very narrow and cramped. Even though you could hear rumbling of planes (we were on top floor), it surprisingly wasn't that bad and not as frequent as I expected. The only good point about this hotel was the location being somewhat close to the strip and airport. That's not enough to return, however.
The facilities are fine, and getting better. There are many improvements in progress. My reservation was for one night stay, and for parking my car in the lot for my trip. The staff is nice and helpful. My issue is simple; my debit card was charged twice for the same stay, and the second charge was for more money. So it wasn't even a duplicate charge. I found this out after I got back in the country. I stopped at the desk, and the helpful people assured me that ‘this happens all the time'. I was also assured that my account would be credited within about four hours. We are in hour twenty, and my account still has not been credited. Watch your transaction histories folks!
We were warmly welcomed by the evening's manager, Ricky, provided an upgrade for our visit, given great instructions on how to navigate the immediate area, and enjoyed a restful night's sleep. Although the inn was not new and going through a bit of remodeling, the friendly staff made up for whatever inconveniences. Leatha (spelling), the breakfast hostess, was very warm and helpful. The breakfast was above average and we really enjoyed the special way she served us. We would stay there again as it is a great first stop when you land later at night in Las Vegas (as we had done), or take advantage of the free shuttle to the airport. Great crew, thanks to all!
Made reservation based on being close to airport in Vegas and my brothers recommendation. I can't say enough great stuff about this hotel. It was under a bit of construction but the room was already updated, clean , and what really made it special was every employee I dealt with. From check-in to check-out each employee I dealt with was super friendly and helpful. I discovered while at my gate at airport I left my jacket in my room. I called front desk and they sent someone to find it. They gave me instructions on how to have it returned to me. As it was my late husbands jacket, there were very personal feelings involved. Can't tell you how much I appreciate their help.
Close to airport, shuttle service, busy getting on and out. Room had a musty smell, however, overall was clean and tidy. Breakfast food area is small, with renovations taking place. Almost a 4 star rating from me.
I cannont express enough gratitude to this hotel and their amazing staff, specifically James who checked me in. I had an incredibly long day of travel and had an exceptionally long layover at the airport and decided to book a room for a just a one night stay, all I really wanted was a place to sleep other than the airport. I had made reservations at on of the resorts on the strip but unfortunately there was an error in my reservation and long story short I could not check in and get my much needed rest and it was already approaching 1 AM. I found this Best Western and took another Uber basically all the way back to the airport after having spent $20 making my way to the strip. I was more than a little frustrated and just wanted to get some rest. I arrived at the hotel and James went above and beyond to ensure I would have a good night's rest and made sure everything would be easy for. Thank you so much!
This is probably THE closest hotel to McCarren Airport in Las Vegas. They have a very convenient airport shuttle which runs every half hour. Airport shuttles are rare in Las Vegas. The staff was pleasant and my room was clean. However, I would probably not stay here again unless I needed to be close to the airport. There are no amenities at this hotel, not even a restaurant within walking distance. The hallways were dim and the carpets had not been vacuumed recently. My room was clean but nothing special.
Stayed the night and left car at hotel for the week I was gone. All was clean and shuttle made it easy. Had an early flight the next morning so this was a good solution for me. Shuttle took 30 minutes to pick me up when I returned so that was my only complaint.
Our stay was fair, price quoted when we reserved room was more when we arrived. Close to airport was nice, nice staff. Shuttle service to airport was outstanding. I recommend you finish your renovation.
Dang, I see the other reviews and my reaction is so totally different from those negative ones. We did not have a car, so that may be a key difference. Also, this hotel is not on the Strip and has no slot machines or other machines for gambling. For me, that is a huge plus for my hotel. Besides, the Strip is less than a 10 minute ride away. I used Lyft for the first time ever and spend less than 50% of what a rental car would have cost, plus had no worries about gas, traffic, and parking! The hotel is quiet, clean (even with renovations occurring), and comfortable. The location is right next to the airport and we never noticed plane noise. We did ask for and received a room on the far side of the hotel from the airport. The complimentary breakfast has a wide selection of foods, from fruit to cereals and oatmeal to eggs to waffles and pancakes. The food was tasty and better than most hotel breakfasts. The staff kept the breakfast area very clean. There is a laundry area for guests (that we did use), a gym (that we didn't use), and an airport shuttle (that we used a couple times). The staff is amazing. Everyone, from desk clerks to the women who worked on the rooms, are helpful and friendly. They work hard and they act like they are happy to be working at this hotel. There were times when they would be singing joyous songs while they worked! The rest of our group had to stay at one of the hotels on the Strip. I got to see a lot of the Strip hotels. Unless there is a clear reason why you have to stay on the Strip, I highly recommend that you stay at the Best Western and travel to the Strip for whatever activities you wish to find.
generally i tend to write reviews to blurt out my emotions when things go wrong... but this is a concoction. my gut feel is not good when i arrived here. parking is lot is more than full and no space left to even park temporarily. when i warily entered the reception, lot of construction and closed areas and the ambiance made me feel like i made a mistake. the person at the check in was fast asked to leave the keys and they would take care of parking and gave me a token to get my keys back. once i am in the room area in 3rd floor it was much better, rooms though dated were clean , quiet and bang for the buck i am paying. microwaves in-room it is 1 mile away from strip or MGM. breakfast is open till 9 am and 10 on weekends which is good. the energy of the lady in the breakfast room is contagious. during day of checkout when i shared my plans of parking luggage with them after checking and return late in evening to take shuttle to airport, they were ok also extended checkout till 2 pm. there is a rtc bus stop close by, where you can return from strip easily. 2$ one way and 5$ 24 hr pass
We stayed one night at this hotel. Arriving we found cars parked 3 and 4 deep and no place for us. We were finally squeezed in at a 5th level deep and were worried they would make a 6th and block us in. Breakfast was in a guest room and what few items they offered were mostly out. The stairs between the first and second level were removed and no posted fire exit directions. I am sure there had to be stairs on the outside somewhere but no directions to find them. Only one person at the front desk trying to check people in, take care of patrons that found issues while trying to squeeze cars onto the property as the owners sold the hotel patron parking to people that had flown out for the holidays. I tried to get a lamp working and found the cord disappeared under the wall baseboard. The cord showed up again and plugged into an octopus behind the TV. 6 items plugged in to one outlet. Only one open plug available to plug in my computer and charge my personal devices. Way over priced for the quality of hotel and even worse taking in the problems imposed on those staying there.
There are multiple issues with this property and the service offered here. 1. The parking lot was beyond full when we arrived, with cars double parked and no space to even temporarily park the car anywhere on the premises just to check in. It seems they offer airport off-site parking, so hotel guests have to look elsewhere if the lot fills up. Would not have chosen to stay here if we knew about the parking situation. 2. We did not get house keeping service in the room for 2 straight days. The first morning, we left at 10 am, expecting the room to be cleaned by the time we returned at 5 pm. It wasn't and so requested service from the housekeeper on the floor. After waiting another half hour, finally called front desk to at least replace towels and empty garbage, which was done. The next morning, specifically told the housekeeper who was on the floor to clean the room as we left at 10 am. When we returned around 11 pm, the room was in the exact condition we left it in - beds not made, bathroom not cleaned, garbage not emptied, no clean towels. Called front desk to complain, but the guy said we would have to talk to morning person and he couldn't really help us. He provided us the towels we requested. 3. Lobby area is under construction, causing some messiness and crowding. Our first morning, breakfast was in a very dark and dingy room. Overall, we experienced extremely poor customer service at this hotel. This has been my worst experience with any hotel and I would not stay at this property again. In fact, this experience has convinced me to avoid Best Western properties in general.
Motel room was clean, close to road so there was road noise, but it was fine, not disruptive. Continental breakfast is a great bonus! Restaurants were nearby. Staff was friendly. View was spectacular.
This Best Western is an excellent location to stay at when flying into or out of Las Vegas. The room is spacious and very clean. I stay here every time I fly out of Vegas. They offer a reasonably priced fly and park package with a shuttle to and from the airport. Their free breakfast offers many choices.
Pool was closed after we called ahead to make sure it was open. Manager on duty said she could not let us go to another motel, we would be charged anyway. Called the manager a few days later and she was unsympathetic, telling us the pool closure was not their fault, and it was "on the website" (but not when we reserved the room). To be fair, the Breakfast was good.
What great value for the dollar. Even though this hotel was under construction during my stay, it was clean and very quiet. The staff were helpful and efficient. I will stay with Best Western again. Ironic this was the cheapest hotel I stayed at while on a business trip and it was the nicest!
Always a great hotel for either a leisure or business stay. The area is extremely safe with restaurants and casinos close by. The hotel offers a wonderful breakfast and the hotel staff is phenomenal. The wifi was fast and the free shuttle to the airport was on time, clean and the driver was very friendly!
Highly recommend staying here for any reason..... Rooms are very clean, very convenient for getting to and from the airport, only 1/2 a mile..... The staff is always very friendly each time I have stayed here.
Due to construction the hotel suite room is below average. But staff was friendly and helpful during my stay so overal experience is okay. I hope the hotel will have been improved, particularly with new room facilities e.g. current air con and fridge were too loud
A.c. was not working. Extremely hot. There was only a fitted sheet and one sheet on top no blanket(not that I needed it because it was hot) room had a strong odor. I called front desk and they told me there was no blankets but I could get an extra sheet.
The hotel staff was very friendly and helpful, from front desk to shuttle drivers. The hotel is very conveniently located near McCarran Airport for a very short shuttle ride to catch a flight. The rooms seemed rather cramped but served the purpose for a night's stay before flying out early the next morning.
I shouldnt have booked this stay at Best Western. My previous experience in the same week with Best Western at Bryce wasnt great but this was worst. Why was nothing mentioned that a heavy construction is going on in the hotel. I was allergic to all the debris and construction powder all over the place. I was sneezing all the time due to this. The foul smell was not only on 1st floor but also on the second floor. The breakfast wasnt great and when I entered the room to heat some of my OWN food, where the breakfast was being brought from I was awestruck. It was hot and so tiny that I feel our food must have been on the floor with germs all around. Didnt seem hygienic. I had not paid my money to have such a bad experience.
This stay did not meet the standard I usually receive from Best Western. While some of the staff were extremely friendly and helpful, most of the lobby was encased in plastic due to construction. The breakfast did not offer any meat choices. 2 of the 3 nights we stayed there were kids running up and down the hall making all kinds of commotion with their mother coming behind them screaming and cursing at them at one in the morning. It was terrible!!
Efficient staff, comfortable room and beds, good shuttle service from the nearby airport. But not near any restaurants so you'll starve unless you have transportation. Hot breakfast has a variety of options and it was very good, with a happy and cheerful attendant. Really awful chemical smell in the hallways and public areas, but may be due to the on-going construction. I was there to attend a funeral, otherwise Las Vegas doesn't appeal to me.
Hotel under runway, so noisiest stay anywhere. Renovation going on and hotel should have been closed as it took up more than 50% of hotel space. If they closed and worked constantly, it would take less time and not inconvience guests. At least guest should know prior to staying or when making reservation.
This hotel is extremely convenient to the airport, however the airplanes fly directly overhead, constantly, making it very loud and difficult to sleep. We had to turn the fan on high just to drown out the airplane noise, and that didn't completely do it. Other than that, the stay was good, the breakfast was good, and the staff was friendly and professional. The best part was being so close to the airport.
This hotel is maybe a 10 minute drive from the airport. When I arrived, the shuttle had already stopped running so I had to take a cab, which was about $15. The only purpose of staying at this hotel was the convenient location near the airport. The room was clean and had a good size with two queen beds. Breakfast was included and it contained the standard fare- pastries, toast, cereal, waffles, etc. The shuttle back to the airport was running frequently in the morning.
Wow where do I begin? We picked this hotel since they have breakfast and you don't have to pay resort fees like on the strip. They are remodeling which is a good thing since the decor looks like the eighties all over again. Smells like stale smoke, sheets so thin you can see through them, keys didn't work when we got to the room housekeeping was nice enough to let us in. Shower curtain didn't fit in the tub so the floor was soaking wet after a shower. People running up and down the halls acting crazy and loud. It's an airport hotel so I can't complain too much about the plane noise, there are earplugs in the room btw! It just felt old and dingy. Definitely didn't want to inspect things too closely we are keeping our fingers crossed there's no bed bug issues. Some of the clientele seemed really scketchy. Stay here at your own risk. The price was better than the strip, I guess it's a trade off vs. high price for a better room.
The heated pool, which I was assured was set @ nearly 80 degrees had obviously NOT functioned for days as it was like ice! No exaggeration! The pillow top mattresses were too soft & there was no option for a firm bed for my bad back. (Made worse by the fact that I Could not swim in a heated pool!)
Overall this Best Western was very good. The pillows were a bit overstuffed for my preference, but the beds were comfortable. Glad to have a mini fridge and microwave, one of the reasons I usually choose a Best Western for any stays out of town I have.
good place to stay, near airport. Shuttle to airport worked really well. Breakfast was ok and served early. Nothing else to say about this stay. I really do not have anything else to say about this hotel!
I decided to try this hotel after seeing its proximity to the Vegas Airport on a previous trip. I arrived late in the evening and just needed a simple place to stay over until my flight the next day. This place was perfect. Reasonably priced, nice room, good free breakfast, and the best thing was the free shuttle. I simply called the hotel, they directed me to pick up and within 25 minutes of getting off the plane I was in the lobby! It is not the Ritz Carlton but definitely worth the price and located close to MGM Grand and Tropicana Ave. Check in was easy, people were great, all in all very satisfied.
I really feel like finding the BW /McCarren Inn close to the airport in Las Vegas is a wonderful discovery. I plan to let our children know about this. We do not like to stay on the "strip", especially since the latest massacre there. This hotel is wonderful.
We were happy with the room at he price we paid. Breakfast was good and the lady taking care of the food was extremely friendly and cheery. It was easy to get to from the airport and close to all activities.
This hotel was great. The staff was very friendly and helpful. The only complaint I had was the bed needed a new mattress, and they only had hard pillows. I would definitely stay with this hotel again
Within minutes of the airport this is a great place to stay whether you are coming or going. The room was comfortable and the staff during breakfast was great! The African-American woman that attended to everyone during breakfast was one of the nicest cheerful people I have ever met. She truly made our stay memorable just by being her. I was so impressed I made sure to tell her the world needed more people like her. I wished I could remember her name as she most certainly deserves the accolades for my review. I would stay here again simply because of her.
Very convenient for airport departure. We chose this hotel because they offer long term parking at a very reasonable price. The room was greT, the staff friendly and efficient. We will definitely stay here again. :-)
My husband and I stayed here for one night in the beginning of November after our long flight from the east coast. We were heading out for a kayaking trip the next morning, then Zion after that, and did not want to stay or pay for a room on the strip. The price is unbeatable, breakfast is included and it's far from the strip traffic. If we were passing through Vegas, we would stay here again.
We stayed for 2 nights and everything was fine. The room was clean, continental breakfast was fresh and the staff was very friendly. The only reason I didn't mark it higher is because the fridge was not working right and would turn off and then completely freeze. For what you pay, it's a great value! When you stay here, don't forget to fluff your pillows because the staff compacts the pillows as much as humanly possible to make them into almost squares. It makes them hard as a rock.
PROS: Beds & pillows very comfortable, good water pressure, breakfast excellent & staff friendly & outgoing. Conveniently located close to strip. Airplane noise not too loud but earplugs provided for those who feel it is. CONS: Breakfast seating too small for number of people using it, water slow to get hot & hotel has an old smell to it. Overall great value and would stay there again
Very average hotel with poor break feast facility's and being close to an airport brings a lot of noise. Check in staff were helpful but this hotel is not for a long stay a couple of days is enough. Would be better to pay a bit more and look for another hotel or casino to stay at.
This is a smart choice to save some money, yet close to action. Airport is literally across the street yet No problem with Noise. Hard Rock is within walking distance AND a Free Shuttle to the Strip. Rooms are Standard but Clean. Best Part... Make your own Waffles for Breakfast... Also Free. We stay here frequently as Locals saving money to hit the town. If your looking for amazing amenities... Pay for them somewhere else. If you just want to have fun and save a few bucks, this is your place
Best Western was a very comfortable stay, very close to the arena where I had my conference; so very convenient for me and also they have a friendly staff and very good breakfast! I would recommend to any one this hotel.
Located across the street from airport with planes taking off overhead, this motel has none of the noise insulating features usually found in motels near airports. Staff denied there was any noise problem, but did supply us with ear plugs (which were ineffective). We left in the morning groggy from sleep deprivation.
This is the Best hotel value in Vegas. You cannot beat all the hotel amenities for the price. Room included microwave, refrigerator, coffee pot, and television with many channels The Friendliest staff in town.
This was the first time I've used this hotel. At first I was a little worried about noise from the airport right in front of us. But as the first flights start at 6am there is no noise during the night. The second night the planes took off in another direction as the night before and we didn't hear anything. The rooms are clean, modern and spacious. Breakfast was ok.
I parked the car caught a flight came back rested and left. Great service and very convenient. The front desk guy was outstanding very friendly and inviting. Everyone that works there that I talked to was great. Very helpful. Will stay there everytime in Vegas catching a flight.
this hotel must be the closest hotel to Vegas airport. the shuttle ride is less the 5 min. clean , great staff. if you are worried about an early flight this hotel is perfect. free parking and pretty good breakfast a plus. check in was super easy and staff more then happy to help answer questions about shuttle and the airport.
It's good to have options in Vegas when you're not a smoker. This hotel has shuttle to airport, hot breakfast and was a great option for my business convention I just attended. They kept our luggage after check out and the staff was friendly.
Clean room, tub had plumbing problems. Breakfast was very poor indeed. They had run out of the basic breakfast foods, and did not appear to be concerned about it, nor did they replenish any of the foods.
Every year for the past 14 years, we have stayed at this hotel on our trip from London UK to Utah where we go hiking. We like this hotel for its convenience, high quality of service, value for money and excellent, friendly staff. I recommend to you as a 5 star hotel off the Strip for where you can relax and enjoy LV.
Looking for a place to drop luggage after a late flight, we settled on BW. Shuttle had already stopped by it's so close to airport that cab ride was inexpensive. Check in was a breeze and the beds were comfortable. No noise at all from aircraft. Next morning, buffet from 6-10 and included hot and cold variety. Close to everything but would need to drive if destination is "the strip"
I'd recommend this hotel if you need/want to be close to the airport. It is very neat and clean, and the staff is excellent. And breakfast is included. You can walk to the strip and to other shops in the area.
The morning staff was great however, know that this is a property that is in sore need of being updated. If for a night it's fine, beyond that I'd find another location. I was surprised to find ear plugs on the night stand, but when the washing machines or heating system started I understand why they were needed!
Initially called Best Western to book a room right on the Airport Grounds. : ) This was perfect as it only took 5 minutes to get there. I settled in, had a good rest, a great breakfast, and then was able to gather myself, get my car rental, and drive to the resort where I was staying for a business convention. I would recommend staying at Best Western as soon as you fly into Vegas....just to rest and gather yourself for the next day. i will be staying with them the night before I fly out too. : )
Great hotel. Been at this hotel a number of times. Internet was a little slow. The only two issues I have with this BW property is the breakfast starts after I have left and it is kinda of a pain to get in if you are not familer with the street it is on.
Had a wonderful stay- staff was friendly, appropriate & efficient. Rooms were clean and everything in working order. For a warm, comfy, clean basic room for traveling thru-this was perfect with timely shuttle service to & from the airport.
Older hotel could use some updating. Lobby and staff were excellent. Room could use updating, but considering location and amenities it was OK. Shuttle service to/from airport was excellent and worth staying at the older hotel.
Very clean. Comfortable beds. I did not hear any airplanes landing or taking off. This hotel is so close to the airport that I was surprised at how quiet it was. We had an early flight so we didn't have their complimentary breakfast, however they do provide a grab and go bag with water, breakfast bar and fruit at no charge. I took an Uber ride to the casinos which cost around $8.00. An older hotel, not much within walking distance as far as food, but convenient. You have to call from the airport if you want the shuttle to pick you up! Morning shuttles leave every half hour beginning at 5 a.m.
Stayed at this hotel on September 2017. Very convenient location to the airport. Check-in and checkout service was excellent. Room was comfortable and all appliances worked fine. Very nice breakfast buffet. The only minor complaint is the airport plane takeoff noise because of its location close to the airport. Hotel Is well maintained and comfortable.
Room was comfortable and clean. Recently renovated. Small but excellent value. Fridge and microwave. Free breakfast was great for the price. The pancake machine is cool. Lots of options including soy milk and gluten free cereal.
I stayed at this property 3 times in a year. I never was displeased. I love the staff. Shuttle drivers were amazing Ricardo was so helpful and always treated us good. Front desk agents were so helpful and friendly. I love this hotel. When I visit Las Vegas again this is my number one place to stay at. thank you staff...
Hotel right at the airport. Parking ample, desk clerk VERY courteous & helpful, room clean with all amenities we needed, coffee, frig, microwave & shuttle service. We left our vehicle parked at the hotel while on vacation & it was perfectly fine when we returned. The shuttle driver was waiting when we arrived at the airport & was very helpful dropping us off at our vehicle so we could load our luggage right away & not drag it around.
While a relatively good "off-the-strip" location the actual facility was marginal and items such as the phone in the room not working seemed beyond the staff's capability of resolving. Staff was un-willing to make any accommodations when plans beyond my control changed...ie, I was charged for a night that I could not use.
This best Western, close to the McCarran airport in Las Vegas, was of the best quality. After spending other days inn busy Vegas hotels this hotel awfully quiet respite with excellent amenities perfect service, shuttle to and from the airport. It had a wonderful breakfast. And was actually very close to downtown Vegas.
Bed sagged badly in the middle, room was outdated and needs to be remodeled, don't know if it was dirty or just seemed dirty because of décor, maybe a little bit of both. will not stay there again or recommend. The only positive was service personnel, average or above surprisingly. We were winding up our trip & needed to stay near the airport sorta put a damper on an otherwise fun vacation.
great customer service the front desk was really nice. the room was clean and the breakfast was excellent. Very good and comfortable stay and quick support from friendly hotel staff. Fantastic stay wish it could have been longer!,A great place to relax, Worth Money and overall very satisfying experience. the airport was near take a uber for 6 dollar.Nice, calm, family type hotel Nice Experience , rather very Nice will visit again. close to the strip. I took a uber only pay 10 dollar.. my wife really like it.
I received a bag of bottled water and snacks at check-in as a welcome gift for being a BW member (not elite member), which is a bit surprise as I've never had the same experience at any other hotel brands unless I'm a elite member. Everything in the guest room is absolutely matching our expectation. Wi-Fi is fast but guests will have to re-log in if stay for more than a single night. Breakfast area is too crowded but there are a variety of options to choose from. Guests from all over the world quickly fill this hotel up at weekend and I don't blame that the hotel doesn't have enough room and flexibility for everyone. Definitely I would recommend BW McCarran to others. The staff did a great job comforting and serving their customers.
Great place to stay if you are flying out of Las Vegas the next day. Friendly and helpful staff. The hotel is practically located at the airport. Very convenient. The breakfast was just OK but there was an attendant there to see that items were replenished. She was cheerful and smiling to get you started on a pleasant day.
Everyone was kind and very helpful The place was clean, very attractive inside. as for me the bed was a little soft, otherwise the room was great! The service to and from the airport was prompt and the drivers was very friendly and courteous.
Friendly service. Near the airport. Room not ready at check-in. Older hotel but maintained ok. Needs new mattresses. Full breakfast, nice but very crowed. Hard to get to the food. Carpets a bit old and dirty other than that the rooms were clean. Upgraded room because room was not available at check-in. Planes taking off from the airport were a bit noisy.
Great rates. Good room. Good bed. Okay breakfast. Outstanding convenience to McCarran. Can't think of a more convenient place to stay if you're flying. There's no such a thing as a free breakfast-- it's included in the price. And as such, it's not bad. Would have preferred bacon or sausage to the ham, but that's my bias. They had added a blueberry/flax seed waffle, which was good. The room is not spacious if you take the two queens option -- $11 less than the King option. Next time, I'll know. The office chair at the desk truly intrudes on the aisle between the beds and the wall of supporting furniture. Makes ingress/egress a bit like a tightrope which makes it a bit dangerous in the middle of night nature calls. The printer in the business center could and should be updated to support AirPrint for those of us with iPhones and iPads who wish to print boarding passes. Not a big deal, but would make life easier. The lamps in the rooms with power outlets make life easier for those of us wishing to charge our phones, etc. Why many hotels don't think of this is beyond me. All in all, this is a really good choice considering the friendly, helpful staff and clean, comfortable rooms. And if you don't have your car with you, the Mercedes Sprinter van runs to the airport on the half hour.
great stay for the value and location. Carpets need to be washed or replaced. Shuttle to the airport in mins. Quiet and comfy. 2 miles walk to MGM and the strip. I wish they would have clean or replace the carpets and maybe paint and upgrade the whole place. good value and good location.
The staff went out of their way to make sure you were well looked after. They were courteous and performed the check-in and check-out without any delay. The location is convenient for connection to the airport, The room was clean and comfortable and all the amenities were working well
I stayed here at the end of a tour because I was flying out early in the morning. The breakfast starts at 6 so I missed it because of my early departure. The interior of the hotel and rooms is dated but has all the amenities of newer hotels. It's on a very busy multi-lane street. I walked to get dinner but would take a taxi or Uber next time.
The staff at this BW were outstanding. I was disabled with crutches, they brought bkfst to my room every day, with an excellent bkfst. Shelley and her kitchen staff were particularly helpful. Also Amberley at the front desk. I had booked the reservation on expedia at a lower rate for 2 nights. When I went to extend the reservation she price matched that rate for another 6 nights. I would stay there again for sure.
We stayed here on the last day of a 9 day trip to 3 National Parks because it was close to the airport (actually right across the street!). It was an oasis on a 108 degree day, and provided welcome relief from our travel. The facilities met all our expectations - clean room, cool AC, nice pool setting, surprisingly good breakfast, etc. But the best feature was the focus on customer service throughout our stay. Front desk staff greeted us warmly on arrival, provided welcome bags with goodies, helped with directions to a restaurant, and were generally and genuinely friendly across the board. Another staffer helped adjust a light in our room, even though she was headed somewhere else. During breakfast, one of the staff members even came out into the dining area and asked if anyone needed anything - that doesn't happen too often. This attitude seems to be pervasive, and makes this hotel a special place to stay.
Direct access to McCarren Airport Terminals 1 and 3 with motel's shuttle service. Slightly distant to the Vegas Strip. Excellent provided breakfast. Minimal outside noise so sleeping is better than usual. No down sides for this traveler!!!
Of course convenient to airport ( right outside entrance) so good for departing or arriving. Clean. Pool area was fine. breakfast was good. Only issue would be the planes arriving almost over the hotel.
Service was awesome at the front desk. Bed was comfortable. Air conditioning was very efficient. Pillows however were those small soft squares, presumably so nobody would want to steal them. Everything was clean. Shuttle to airport wasn't available yet, we had to be to the airport before the shuttle ran. Continental breakfast wasn't being served yet, also due to the time we had to leave, to get to the airport on time. The desk man was very kind and ordered us a cab, which arrived within 3 minutes, and the to-go bags of snacks and water they did provide at the main desk was enough to carry us until we could get to other more substantial food. Nice touch! If the people in the room above us hadn't been playing ball against the wall and hitting their air conditioner, we'd have had a nice quiet night.
In general, the hotel served its purpose. It was a little dated, but it served its purpose. The beds were very comfortable and the staff was kind. My only true area of dissatisfaction was the breakfast. It wasn't good. I'm from the south and a good breakfast is a big deal to some. it was worth the value.
Having never been to Vegas before, I admit I was at first skeptical of the price. But I could not have been more impressed with the hotel! It was very cute and met our needs very well. It felt so comfortable and cozy. We stopped here as part of a road trip as we moved across the country, and this hotel was quiet, clean, and comfortable. It helped us get a good night's rest before the next day, which was just what we needed. Staff was friendly and the hotel was clean. One note: the breakfast nook is a bit narrow and kind of weird. It was hard to navigate and get around other guests to get food. But that is my only real note about this hotel. I'd recommend staying here.
We were able to park our car there for a week before our stay which made our plans go so smoothly. The shuttle was quick to get us to and from the airport. The complimentary breakfast made our stay complete and we were on the road back to San Diego with full tummies. Thank you.
Reserved a room and instead of putting a hold on my card the gentleman actually charged my card but I didn't find this out until I checked in and tried using the business card I was provided and they refused to take it. Worse, two!! Incidental holds got placed on my card. The bed was uncomfortable and folded to the middle. Breakfast was a disaster as everything was gone, including coffee, and there was still plenty of service time left. Complained to the front desk just to get a shoulder shrug and weak apology. I truly expected more from BW.
I stepped into the room and was greeted with awesome decor that ranged from old Las Vegas signs to some classic automobiles. I loved it and felt right at home in the nice comfy chair where I read my book for a while. The shower's water pressure could be a little bit better, but it had a large bath. I also was impressed with the soaps this particular hotel uses; Pantene Pro-V being the shampoo (fancy!) They also provided several make-up remover packets with Vitamin E. It really had some fine touches. The coffee maker was one of those little standard ones and always puts out a great aroma. It was clean and I didn't get a stomach ache as has been my experience in the past from using these little machines. The housekeeping seemed to go over the room with a fine tooth comb all-in-all. The room also has a fridge and a microwave so you can save on some costs. There is an AM/PM market just around the corner and grocery within driving distance. The best part for me was the breakfast and the bed. The breakfast was the best complimentary hot breakfast I have ever had. The sausage was hot, the eggs were fluffy, and they had all kinds of options ranging from pan cakes, cottage cheese and fruit, cereal, juice, milk, whole fruit, toast, jam, butter, and pastries! The bed was extremely comfortable and I barely noticed the ice machine from the outside. It was a great night's rest. Just a tad bit more insalation on the bedroom door would make this an Excellent property for me.
Stopped here for the night traveling between San Diego and Zion National Park. I do not care for Vegas, but the drive was too long without a stop. Our room was OK, check in was easy. There was available on-site parking, a big plus.There was noting special about the breakfast, but there was one. My issue was after checking out and loading the car, I returned to use the restroom. I was told they were for employees only.The associate had just checked me out. She insisted it was against management policy. I mentioned to her management might want to remove the crack heads (3) outside on their bench. I would not stay here again.
We stayed at the Best Western when there was a convention going on in Las Vegas. We were lucky to find a place to stay near the main drag. We were comfortable, free breakfast each morning, good coffee, clean and quick service when we asked for more towels and soap. It was perfect for our stay as we were on a tight budget. Oh and free parking and no extra fees a plus!
We've stayed here a few times as a family just passing through and on another occasion for a week. We like it because it's central to most places - the airport; the strip; UNLV; shops etc. For a family of 5 the rooms are spacious and clean and the price is pretty reasonable. That's why we keep coming back.
I rarely write reviews about hotels but this time I wanted to express my thoughts. First of all, I made an error while booking this business trip and messed up my reservation. Considering that it was my fault I was truly impressed how professional, generous and incredibly helpful the hotel staff was. Everyone starting from the desk ( the lady helping us was Janet) all the way up to managers Robin (not sure what was his last name) and Craig. They truly took their time (and let me tell you, it was a BUSY weekend !!!) to help us out and make sure we got the best accommodations. Needless to say, this team knows how to make their guests special. And they probably saved me from getting fired )))) The hotel was very clean, I loved the pool and the view from the balcony! Great location for a business trip as it is only a few steps away from the convention center. Good food selection inside of the hotel. Highly recommend this place for both business and pleasure trips!
being a tall person would like higher toliets other than that to room was very good and staff was very responsive to our needs. breakfast was good ,room was clean . all in all a very enjoyable experince
I stayed at the Best Western McCarran Inn in Las Vegas, NV. The service was great and it is very close to the airport. The shuttle service was really very good and quick to the airport. Breakfast was handy and available each morning. The water with lemon was very good at any time of the day.
Great value, free hot breakfast, shuttle to the airport, this for us was a perfect place to stay. Now this may not apply to some, but we drove to Vegas to fly from McCarran's. If you stay at the hotel, they only charged less than 1/2 of what the airport parking ramp charges to keep your car there, plus the free shuttle, whats not to like about that? Room was nice & clean, bed comfortable, staff friendly, very pleased with our overnight stay. Also, never heard any plane noise all night.
Room not ready when we arrived at 3:15pm but ready at 4 pm. Had to return rental car and were told shuttle would come pick us up but shuttle went only to airport not car rental place. Finally took taxi back to motel. Motel not surrounded by any facilities including restaurants that is a problem when without a car. But for one night and waiting for plane in am this worked out fine. Place was clean, quiet, etc and served its means very well.. Shuttle to airport in am worked very well. Would stay here next time just work car return better. Give this motel high ratings. Tom from San Francisco
The hotel seems old and the breakfast area is quite small and too crowded but the service here is excellent. It really is exceptional. Rooms are worn but confortable enough.There is a small gym which is good enough for a quick workout. I would stay here again just because of the very friendly staff.
The staff at this hotel are quite helpful, and they do the best they can: Greet guests, help at all hours, keep things clean and tidy, and offer assistance in so many ways. One way you can tell they take pride in their location: There is fresh and clean lemon water in the lobby, and the breakfast is kept well-stocked, even during a rush. The rooms are quite clean, too. These are not large rooms, but they are well-appointed. Fridge and microwave, desk, plenty of plugs. (I know a few more expensive properties that could learn from this.) Breakfast was a full-spread in a little room. It worked, for what it was worth, and we generally enjoyed this in our room. Table space is challenging during the rush. There is a shuttle, should you require a lift, and that is a great thing if you don't have a vehicle. For drivers, the first or second time you pull in or out of this location can be a touch tricky....oncoming traffic and a one-way street require decent timing. We soon got it well enough, and the location suited our needs. Also, the air that remains on all through hot days does slay the noise from the airport - this is airport adjacent - but earplugs always help. Maintenance staff did their best to keep things up - the lights work, etc. However, you could tell that it was a challenge to keep up with the high use the rooms receive. With a gym and laundry, and convenience store adjacent, you are pretty much set. This is not for high rollers, but it beats walking a mile to your room from parking, as you do in large casino hotels. We found this perfectly serviceable.
Stayed here for business for a week. Normally I stay at the Hampton Inn, which is closer to work, but it was full as this trip came together very last minute. Still, this hotel did not disappoint. It was comfortable and clean, service was excellent. Proximity to the airport did not interrupt my sleep at all. Only drawback was that it wasn't as close to the office and I had to deal with airport and Vegas Strip traffic to get to and from work every day, but that's not the hotel's fault! My wife joined me for the weekend and we had a nice stay together before I continued my work travels for another week in another couple of cities. The pool is very refreshing in the summer heat, and the property is entirely non-smoking, which was a big draw card for me over staying in any casino hotel. Would definitely recommend to anyone looking for something clean, quiet and comfortable away from all the craziness of Las Vegas.
Good place to stay close to the airport and away from the Strip. Good breakfast with more choices than most places. Cpmfortable room and bed. Good amenities. Not real convenient for good places to eat, but. . .
I enjoyed pool and room was nice just didn't like noise in morning they need Security to watch things so guest can have quiet night. Some of guests wasn't friendly except one guy we met at pool was friendly name Mike and joe
We have stayed at this particular Best Western on three different occasions in the last two years and each and every time the staff have been helpful in every way including the shuttle service. We would recommend this hotel very highly. Needs abit of upgrade in the facilities just due to the age of the property.
The hotel was in a very convenient location for a quick stop over being only a few minutes away from the airport. Our room was very clean and comfortable but quite noisy at times as we were close to the airport runway with planes taking off and landing every few minutes until about 11pm. The free breakfast was nice and there was a variety of different food options, however, there wasn't enough places to sit, so we had to stand and wait until another couple made space for us to sit at their table.
I stayed here with my kids for 6 nights and after the second night my daughter complained about bug bites as the days went by both my daughters and myself had more and more bites, I search the beds along the edges and found nothing but I felt the bites could not have been from anything else so I pulled the mattress away from the wall and put a hair dryer up to the bed and the bugs started to poor out of the bottom far corner that was next to the wall. I called front desk and she sent housekeeping up to look by this point I had even caught a bug that was the size of a lady bug in a cup , I gave her the bug ( she apparently through it away ) to pass on to her manager and the exterminator. The housekeeper was rude and tried to blame my daughter for having her suitcase on the floor so they couldn't get to the bed to vacuum ( which made me feel that they new the mattress was infested and all they were doing was vacuuming the bugs away , which does not kill them or the eggs ) she said she would vacuum if we moved the suit cases, I said no way I want a new room now, she left to go inform the front desk. Denise from front desk called and said she had a key for a new room , no apology no offer to help move our stuff or even help us to stop taking the bugs to a new room with our luggage which we did ( waking the next morning with new bites) she didn't even bring the key up for the new room we had to go down to get it. As we were moving rooms the housekeeper came and stood in the door and watched us move didn't offer to help just stated rudely to make sure to close the door behind us!!! When I returned the keys from the old room to front desk she was rude didn't apologize or even offer any compensation. The next morning when I checked out Melissa at the front desk had no idea of our situation, she did apologize and said I would have to call manager to see about discount. While waiting a airport I called best western customer service to complain they sent request to manager, she did call to say she was going to get rooms cleaned and would give me a discount for only one night. I then called an expert and ask if we would be ok or if we could take it home with us they told me the way the hotel handled the situation ( not stopping the transfer of the bugs when we moved rooms, they love to travel on our bags and shoes) they advised I should through everything away!! I couldn't do that we had dance costumes and uniforms, so they said the only way was to put all our clothes into garbage bags and seal then shut take clothes and shoes to laundry Matt and wash and dry on the hottest cycle, but all bags must be thrown away. This was a stressful procedure and very costly 5 suitcases three back packs a travel bag purse wallet iPad cases, two of the suit cases where borrowed from a friend that I had to reimburse. I called Best Western customer service back to inform them of the new stress and the funds I had to endure they sent the case back to the general manager Tracey Gully, she didn't even bother to call me back I had to call Best Western myself for them to inform me she would do nothing more, one night was enough of a discount, I have called back to the hotel only to be told she's not there or I get sent to voice mail I left message and got no response. Now I'm am out money have no suit cases and my daughters are having trouble sleeping, worried we brought home the bugs and they are still crawling over them as they sleep. WORST HOTEL STAY EVER !!!!!!!!! I have told everyone I know and will keep telling everyone who asked where to stay in Las Vegas
We picked this hotel to end our vacation because it was close to the airport. That was a good decision. The shuttle to the airport left at 5:00 AM which worked great since our flight was early. The shuttle left a bit early because it was nearly full but I whistled and waved and he circled back for us. The room was comfortable. Unfortunately we could not eat breakfast since it didn't open till 6AM. We love rooms that accommodate 5 people comfortably as Best Western usually does.
Convenient access to the airport, which was our main concern; but I think we would be happy to stay here for an extended visit. Friendly and kind staff. Comfortable room and beds and bath. A fantastic value.
We came in LATE and were greeted warmly after taking the shuttle from the airport. The shuttle guys were really nice, too! Room was quite and clean and comfortable. Breakfast was great and the exercise room was just what we needed. Also, there is a gas station near by for snacks, food, etc. Great place to stay at a great price!
Location at airport with free shuttle, full free breakfast and excellent staff including Alicia and Bianca on desk and helpful shuttle driver. Room had fridge and microwave and comfortable beds. Grand Canyon Travel Agency next door had great deals on trips. Bus stop outside was 10 minutes to the Strip and 10 minutes to Walmart. Really liked this location and value for money.
We spent just one night after a long journey from France. Hotel is near the airport: you have note to drive a long while to go there. Room was confortable and quiet. Breakfast included: delicious pancakes !
Was looking for a place to stay in Las Vegas for a flight layover. This was a poor choice. Entire hotel had a foul order and bed was very hard. Airport shuttle stops running at 11:00 PM I called a 11:05 and no pickup available. Would not stay here again.
The staff was very helpful and the convenience of being able to park my car during my trip was great. The shuttle drivers were excellent. The room was clean. The bed was not the most comfortable but was ok. The wifi did not work, but since I was not traveling for work not a big deal.
We stayed here because we were flying back to the UK from McCarran Airport, via JFK in New York. And we wanted a day to visit the Hoover Dam, so we had 2 nights here. The front desk staff were exceptionally helpful. The room was clean and adequate in size. The bed was comfortable, although a choice of pillow size would have been helpful. Breakfast was limited in choice but OK. The Inn offers a flight 'check-in' facility which is very useful as it lets you print out your boarding pass.
Few grumbles Clean carpets at least once in a while. Find a different setting for the things above the room sink. Things keep falling into the sink every time I pick them. Move the complimentary breakfast into a bigger room or at least move the toasters out of the tiny room. Explain the abbreviations in the bill, such as, airport fee. I like to know what I'm being charged.
We haves stayed here on several occasions and taken advantage of the Park and fly, where you stay for at least one night and can leave your car parked there for 7 days free. They have a convenient shuttle to the airport that is less than 5 minutes awy. The rooms are always clean and comfortable and they have a great breakfast. A big shout out to Melissa who helped us this last visit. Super friendly and very helpful.
Good location, big size room. Unfortunately we spotted few black insects in bathroom and on the bed, harmless, but still.... Good, complimentary breakfast served untill 10 am, so you don't have be up to early in the morning.
We were lucky to find a parking place as the hotel,was full and we arrived on the late side. We have a problem handling luggage and were fortunate to be on the elevator with a staff person who helped us unload the cart and returned it to the lobby for us. Breakfast room was crowded and we had to wait for a table. There was a sign for skim milk, but there wasn't any. Peanut butter was an off brand, bur Cheerios seemed to be the real thing. The food area was narrow and hard to move in.
We needed a night stay near the airport. This hotel was the perfect location. We were able to walk to restaurants and stores. The staff were very helpful and friendly. The bed and room were comfortable. I would certainly recommend this hotel.
When you find something worthwhile, you stick with it. That sums up whey we make sure that we can always get a Best Western Plus hotel whenever we travel. Staff is always helpful and very delightful and professional, making our stay that much more pleasant.
The staff answered all questions and I signed up for rewards. They were quick and accurate. The rooms are good-sized and there was no outside noise, though they do provide ear plugs. They do have a gym and a pool!
Stayed here after being stranded at McCarren. The staff was extremely friendly and there is an airport shuttle which was super convenient. The bed was very comfortable and the room is nice quality for the price.
Out trip to Las Vegas was great. It was great to have an ofordable alternative then the big casinos. It was very nice having a shuttle as well. Even though he had no idea where to drop us off. The staff was all very friendly. But the service guy that tried to fix the Ac was the nicest
They said I smoked in the room. $300! I swear to them that I didn't, but they won't believe me. No one ever answers. I leave messages but the manager won't return my calls. If you smoke outside, let yourself air out because if they smell cigs they will charge you regardless if there's proof. Another best western did this to me before but with weed. I don't even smoke weed. So... I know there's encouragement for the employees to charge your card for your security deposit. Make that money $$ Go somewhere there is no scam in place to steal your money.
Stayed here one night to fly out out of Las Vegas the next morning after a trip visiting the southwest national parks. The room was a decent value for the money but the pool was gross. It had lots of debris and was kind of a bird bath for pigeons.
I like ok forward to sleeping at a Best Western hotel because the quality of the bed, pillows, and cleanliness don't let me down. Not once to I hear an airplane. I was surprised with staying so close to the airport.
I stayed one night here by myself Hotel seeve a free shuttle from airport compliment wonderful breakfast with hot food item friendly and helpfie front desk staff There was no complain Thaks for Best Western
We opted for this BW vs BW Plus, which we are accustomed to, because it was close to the airport and cheaper. Boy were we sorry we had made that choice. We've stayed at other BWs before and they were okay. This one was hard to get to for someone who doesn't know Vegas street layouts. The pillows were so hard that my husband, who can sleep almost anywhere, could not use them at all. We both slept with our heads on the mattress which caused us neck pain through the night and the next day. We had hoped to grab a bite for breakfast in the "included" breakfast bar before our long flight home, but were again disappointed. It was a small, short "hallway" with barely anything to choose from, and I'm not exaggerating. We ended up paying airport restaurant prices for breakfast, which when added on to the cheaper rate of this hotel exceeded what we would have paid for a night at a BW Plus. We would not stay here again.
We arrived early to check in on one of the hottest days they have experienced. The employees were professional, happy and inviting, and very helpful. We were exhausted from the heat and the front desk helped us find places to eat that delivered. This was just a stop over evening while we waited for our flight out of Las Vegas early the next morning. I strongly suggest this hotel. The price was great and the employees very helpful. Room was quality and the property suited our needs.
Great hotel with excellent staff! The front desk staff were friendly and helpful I stayed for business and they helped with faxes and printing. The rooms were good and clean also.it is really close to the strip and just far enough away to avoid all the hustle and bustle.
We booked this hotel because it was cheap and seemed clean. We got all we bargained for and more. The breakfast was surprisingly good (don't have the eggs though) and our room was clean. The showers are weird and tend to get water everywhere so keep that in mind. I will definitely stay here again the next time I'm in Vegas.
Stayed here before traveling to and returning from a cruise. A friendly staff and clean facility. Will stay there again. Transfers to and from airport were very helpful. Breakfast was good and well stocked.
You can't find a better place to stay that is closest to McCarran Airport in Las Vegas. Staff is extremely courteous. Shuttle service is great, providing you leave/arrive during shuttle hours. Breakfast choices were good - both hot and cold choices. Rooms quiet - even though earplugs provided (close to airport).
Great location (close to the airport and a convenient free shuttle), very clean rooms, nice pool, free wifi, complimentary breakfast from 6 to 9, great customer service at all hours, and a handy fitness center.
This best western is located in the heart of Las Vegas,so walking to the main drag of the city, is easy, if you have turned in your car You can see MGM which is one mile away,and grab the monorail to Ballys cross the main drag and people move to New York,New York for far less that paying premium hotel prices. But the best reason is the free shuttle to LAS airport starting at 5am which was my main reason for using this Best Western
Great value- everything as expected - courteous, clean. Close to airport but without the noise. Off the strip but close. Only wish restaurant was closer. Also wish I didn't have to use 200 hundred characters to post a review.
We stayed here for one night before leaving Las Vegas. It is a nice, clean Best Western with spacious rooms and comfortable beds. The breakfast area is a bit small, if you are waiting for your toast other people almost can't get past you. The breakfast staff works hard to keep everything stocked which pays off, very good! Also the front desk employees are very helpfull and friendly. Our room was near the ice machine and a side exit door which made a lot of noise when people made use of it. Other than that: a great stay!
We wanted to be close to the airport for a morning flight and stayed here one night at the end of May. Our stay was good, no problems at check-in, the room was clean and comfortable and the staff friendly. There was a minor maintenance issue in the room but nothing significant. Breakfast was good with scrambled eggs, sausage, cereal, fruit and pastries; seating was adequate. Parking was free and we could be at the airport in a few minutes so overall this hotel was a good choice for us.
At one point I said I would never stay here again. They have totally turned this Hôtel around! Awesome service. FRiendly and courteous check in staff. Accommodation for my special needs was no problem.
We flew into Las Vegas to do a tour of the Grand Canyon. The room was very nice and clean, the staff was friendly, and it was very convenient for us. We ubered to the strip for a late dinner and the fountain show. The price was right too! I would recommend it!
Easy, convenient and was able to leave my car at Best Western with shuttle to and from airport which is less than a mile from the airport. The staff was very professional, the rooms were comfortable and very clean. The rooms were secure, parking had cameras, the lobby was very well played out.
Very helpful staff who were friendly. The room was spacious, clean, good wifi, good air con. Lots to choose from room service and the hotel is close to the airport and a 10/15 min drive from the main strip. Only downside was the breakfast as you had to use paper plates and plastic cutlery
The overall quality of the Best Western McCarran Inn is outstanding. A smile on the staff at check out would help but maybe he had a tough night. The room was clean and neat, the atmosphere was congenial, the location near the airport made departure extremely easy. I would recommend Best Western every time.
We were here just overnight before setting off on a road trip to Utah. Because we were on the red eye, we missed the free shuttle bus from the airport, but it was just a 10 minute taxi ride to the hotel. The reception staff here are superb. Very helpful and knowledgeable. The hotel itself is a standard that you would expect from the Best Western chain. Clean. Comfortable. Standard fre breakfast.
Well located vis a vis the Airport, comfortable beds, excellent desk staff, but needing an updated look.The complimentary breakfast was pleasant enough, but there is an overall odour to the property, likely from the aging carpets.Pool, a welcome amenity in the searing heat of Las Vegas
We were only going to be in Las Vegas one night so we picked this hotel for the closeness to the airport. Shuttle from the hotel was fast and made getting to airport easy. The staff was very friendly and helpful. They recommended taking our rental car back to the airport the night before we left and their shuttle picked us up at the airport. that made things very easy in the morning going back to the airport.
This Hotel is great for someone with breathing issues! They are smoke free, are close enough to the Strip that you can walk or take a taxi, has a free shuttle to the airport which it is located near, has hot breakfast every morning, and the rooms are clean!
The staff was great! Very friendly and helpful!!! They offer free airport shuttle which it was very helpful!!! Breakfast was ok. The rooms could have been better, but if u r just looking for a place to sleep it will do. The water in bathtub didn't drain (maybe clogged or drain was broken), we found a couple hairs in the bed (before we laid down), the room is kind of dark, right before bed, a strong smell of weed (or skank) was all over the hallway and got in to the room. Even tho for a small hotel, they have elevator which helped my older parents. Overall it was fine.
Very neat and clean hotel. It is tucked away in a strip mall area, but not far from the strip. Nice room with amenities such as an indoor pool and free breakfast. There is a small gym area. It is easy to get in with luggage and plenty of parking.
We stayed here mainly for the free shuttle to/from the airport. It is one mile from the "strip". It is walkable but the bus stop is close and it only costs $8 for a 24 hour bus pass. The shuttle is quick from the hotel to the airport. The breakfast was well stocked and the selections were adequate. Since this hotel is so close to the airport earplugs were provided in the room, but we did not have to use them as we hardly noticed the flights. It is a good value for the location and I would stay here again. There is free parking also! The room (2 queens) was clean.
It was a nice clean hotel - breakfast was very busy, but hotel was clean and comfortable beds and Stores are about 1 mile away good place to stop and rest cross country trips or just any trips. Very affordable
Have just left this hotel after a 2 night stay. We didn't expect great things from it but were pleasantly surprised. The shuttle service was faultless in both directions, a five minute trip. We were given a ground floor room looking at the pool, something we would have tried to change, but it had no adjoining room so we stayed put. The pool is only small and during our stay we only saw one person use it, it certainly looked very clean, as was the rest of the hotel. The property is smoke free, however our room did have a slight stale cigarette smell, otherwise it was fine, when we got used to the plumbing that is. For some reason the 2nd floor waste pipe for the room above passed through our bathroom, so when the toilet was flushed a load gush ensued, not good if the people above stay up late or use the bathroom in the night. The shuttle WILL NOT take you to The Strip (goodness knows why not for a small fee??). We walked there in about 15 minutes. A taxi would cost 12 - 15 dollars plus tip so it was worth the effort we thought. All in all if you are just visiting Vegas as a stopover and are on a budget I would recommend, if staying longer look to a hotel in town.
Good value, clean and close to Las Vegas airport. Continental breakfast was good - needed another table or two for adequate seating. Would recommend it for convenience to airport and excellent staff service.
The hotel was easy to locate and not run down looking. Close to the airport 3 minutes! The ac fan in the room worked great to cover airplane noise so not a problem. Rooms were clean and staff efficient and pleasant. Toilet had a tank chain problem which had to be untangled often to keep water from running. Maid was very sweet and cheery for a tough job.
Stayed here our last night of a 2 week trip in and around Las Vegas. It was a great location and a few minutes from the airport and a very good value. A very clean and efficient hotel, with a friendly and helpful staff. The Internet service was excellent. They offer a shuttle to the airport. We were able to take our rental car back to the rental car company the night before the flight and take the Best Western Shuttle back to the hotel. The next morning, the shuttle took us to the airport and dropped us at Southwest curb service.
Bed was comfortable, bathroom was large enough with sink outside bathroom for convenience. We booked this for the proximity to airport. Beware if you have an early flight the breakfast and shuttle are not available, but we were able to get an uber early in the morning within 5 minutes of request since ubers come to airport frequently. Typical Best Western - comfortable for a night of sleep.
This hotel is right next to airport and busy road, so you will hear road and traffic if your room is next to this road and you will hear planes, so ask for a room away from the road. They do provide ear plugs. If you want easy access to casinos, this is not it. You need to drive to casinos. Most hotels in Las Vegas charge steep resort fees, but this hotel does not, so check all hotel costs carefully. Bed was comfortable but bed pillows were very thick and uncomfortable. I had a stiff neck from them and should have brought my own pillow. Very convenient to airport. This is a park and fly hotel (which was important to me).
We wanted a clean hotel near the airport for an early morning flight out of Vegas after attending a wedding in Zion. The staff was friendly and helpful. Our room was clean and breakfast was great. Wish there were more gluten free options
First impression was a big one. The 2 front desk people at checkin were lazy and rude. Made me feel that I was bothering them by checking in. Maid service tried to come into my room 3x when I had do not disturb sign up. Breakfast was in a tiny room with only space for 1-2 people at a time. Breakfast was very poor, not only in quality but also in selection. Room was nice and clean. Bed was comfortable. For the Hotel being next to the airport it was very quite. Guy at checkout was slammed with people but he had a great attitude, very friendly and helped everyone as fast as he could.
Cleanliness not recommen to stay a this hotel but I do recommen best western hotels I had good experience in other best western hotels I had stay in San Francisco Las Vegas and Denver Colorado with very good experiences
We really didn't hear the planes at all. But the window coverings are useless-cute but useless. The staff are very helpful and room was clean, except for the cricket in the bathroom. ??!! Pic is of the window at 630am. Breakfast was typical.
Our flight came in late and we wanted to find a hotel close by to the airport. This hotel worked out great for us! Free airport shuttle with fast pick-up service. Rooms and overall hotel was very clean. Beds were super comfy. Small gym but was perfect for a quick morning work out( nice and cold AC made for a good run on treadmill). Pool area looked nice. The free breakfast provided was good and it was a nice added bonus. For the rate of the room, location of hotel to airport, free shuttle and free breakfast, and available gym I think you can't go wrong staying here. I would return for sure and thank you for a good experience! I wouldn't stay here for my entire Vegas trip because I would want to be on the actually main strip but for a one night stay at the start or end of your trip you won't be disappointed!
Our family of 5 stayed here for one night before flying home. Plus: It's a clean, quiet hotel very close to the airport. The staff were friendly and helpful. We really didn't hear the planes. Minus: It really could use updating. The elevator was ancient and other aspecys very outdated. The breakfast was horrible and the eating area very small and cramped.
The brekfast needs to be improved with some baycon and more fruits and pancakes. Also there is no way to have free water without lemmon. tere is need also to have some butter and not only cream chease .
Old fashioned air conditioners that were 'in room' and noisy. Terrible breakfast and with only 8 small tables to accommodation 100 rooms was ridiculous. We ended up having to go to the strip for breakfast.
Perfect hotel when you need to catch a flight early the next morning. The breakfast was fine and free, so better than getting breakfast at the airport for sure. Most comfortable hotel bed I've had in a while!
The only positive for this place is that it is less than 5 minutes from the airport and the hotel staff is absolutely wonderful. Other than that, it is a complete dump and every aspect of it is outdated. The A/Cs are completely ineffective even considering that they couldn't cool the room even when it was 80 degrees outside. The price is also high compared to other hotels in the area. If you're looking for a comfortable stay, stay someplace else.
The room was very clean and modern. The things we weren't notified in advance was the replacement of the carpet in the hallways and the crew working hours. No cleanup after the work day, ie. remnants on the floor and having to walk around the workers. vacuuming wasn't done the next morning either. There was an apparent child on the floor above us who was running and jumping off the furniture, it seemed. Had to call the front desk around11:18 and again around 1:28 as the noise resumed. As well, the noise started again after 7:30. The next morning I inquired about the noise and the calls made. The person at the desk was apologetic but didn't appear to know anything about the issue. A long night in Vegas
Good value for the price. Check in was easy and the room was nice and bed was comfortable. Could use more items for breakfast but it is complimentary so can't really complain. Staff was nice and friendly
Had this property booked for me. Would not have been my first choice for a quick 2 day business trip to Vegas. Pluses, very close to the airport for early morning flights or late arrivals. The courtesy airport shuttle was prompt both arriving and departing and the staff was very accommodating. The room was also clean and relatively updated, but most importantly . . . clean. The minuses, this is a lower end Best Western. Very basic amenities and breakfast and not in the greatest part of town, but location to the airport and Thomas & Mack is really good. Essentially you get what you pay for and this location was clean, welcoming and convenient.
Room was tiny but clean enough. Loved the open area at hotel center which also served as the breakfast area. The breakfast was the worst of all the Best Western's we stayed at but still fine. Had trouble getting into the pool but did eventually and the kids enjoyed it. I didn't feel that the hotel was completely secure. Doubtful I would stay here again but I enjoyed the night that we did stay.
There was no water when we arrived and we were not told. In the morning we also discovered that there was no hot water . We were not notified. At breakfast we used the juice machine only to discover that the machine was only dispensing syrup which tasted awful. There were numerous guests complaining at the front desk which made the atmosphere unpleasant. While we understand that things can go wrong we were never offered the opportunity to go to a different hotel and were told that we would need to talk to manager about any compensation. Certainly a discount on a future visit or Reward Points could have been offered.
My mom and I had early flights leaving Vegas so we wanted to find a place close to the airport. Our plan was to find a hotel with a shuttle so we could return the rental car early and have one less thing to deal with in the morning. Upon arriving, the hotel doesn't look half bad. It's older but the lobby is nice. Check in took a while but the gentleman working the desk got through everyone quickly and was very friendly. All was well until we got to our "non smoking" room which reeked of stale smoke and pee. The sheets looked clean but the smell of that room made our eyes burn. The whole night was a compromise between suffocating in the stale, warm air or turning on the noisy AC which smelled even worse. The pillows are awkwardly overstuffed, I don't see how anyone besides maybe a giraffe could find these pillows usable. The sink water had an odd, egg-ish smell to it and there was no hot water in the shower; my apologies to whoever sits next to me on the plane, I had every intention of keeping up with personal hygiene but I don't do cold showers! Oh, and before getting your caffeine buzz on, take a peek in the coffee pot. Hopefully yours doesn't contain the same funk ours did. You really do get what you pay for I guess. If you want cheap and close to the airport, this might get the job done. If you value your personal hygiene I would go elsewhere...
We used this hotel as our meeting place for our Arizona and Utah roadtrip. Clean rooms, filling breakfast, helpful staff and they have free shuttle service to the airport. Only thing I wish is that they have a shuttle to the strip. All in all, it's a comfortable stay.
We booked it and one regular room. The deluxe suite was big, but it was insanely noisy. We asked for a change which wasn't possible because of the full hotel. Sleeping was hardly possible and the 30 dollars extra was really not wort that. The other room was ok, kinda outdated but clean and quiet. Next time we will stay at another hotel at the airport. The few bucks we saved at the best western wasn't worth all the hassle...
Stayed here the night before flying out of Vegas airport. Previous week stayed 4 nights at Monte Carlo which was a dump! Then Grand Canyon. Was glad to have a quiet second floor room, hospitable staff and good breakfast. DIdn't use the shuttle but it was free to the airport. Would recommend and consider staying here with a short uber ride to the Strip to have a room with a fridge, microwave and coffee pot.
I have never written a review before because as a Diamond Rewards member we have had excellent service and if there was a problem we received some compensation. We arrived at the hotel in Las Vegas around 4:30 and went to our room to discover there was no water. After a trip to the front desk we were told it would be off until 6 and she apologized for forgetting to tell us. The water came on at 6:30. Imagine our surprise in the morning to discover there was no hot water when I went to take a shower. When we checked out we were told nothing could be done for our inconvenience and that we would need to contact the manager. I'm sure she was overwhelmed with complaints but I think she could compensated us with Rewards Points or something. I'm sure the Heath Department would have shut down the breakfast if they knew there was no hot water and at one point no water at all.
We are extremely pleased staying in this hotel. It exceeded our expectations. The room was very clean and bed was comfortable. All the staff were very caring and professional. Breakfast was great and check in and check out process was very simple and efficient.
The hotel is not sound proof and you can hear all the planes from the airport. The AC in the room is also very noisy. The room is average and not very clean. The plus is the hotel's rate includes breakfast with coffee, waffles, muffins and bread. The choice is also average. The free shuttle from / to the airport is really helpful.
Motel is close to airport with a full hot breakfast. A relaxed atmosphere from the casino accommodation and friendly staff and would recommend a place to stay while visiting Las Vegas. Cleaning staff were very helpful .
Stayed one night after being on the road all day. Left next day for our flight back East. Check-in was easy, room clean, bed comfortable, excellent location. This Best Western offered a complimentary breakfast which was adequate; however, not the best in selection.
We booked this hotel that was very close to the Las Vegas airport because we knew we'd be arriving very late. It was clean, comfortable, convenient and inexpensive. Made it easy to catch an Uber the next morning to take us to our hotel on the strip.
Based on other reviews on this site, we thought we were getting a nice place to stay for a reasonable rate. That's not the case. When I booked an extra night prior to our original reservation due to the debate being across the street from the hotel, the lady said we'd be in the large suite, which was a room partitioned with the sofa / tv in one area, and the beds / tv in another. I was thrilled, since this would help us all get better sleep. When we arrived, my husband checked in, went to the room, and came back furious. He said it wasn't what I told it would be like. I told him that it couldn't be right. I went to the front desk and the nice gentleman said that the 'family suite' that I was referring to was booked through the next day at noon but we could check in the morning to confirm we could switch, and he didn't see why not. No additional charge either. So, I told my husband, we went to the room and slept. Next morning, we checked on the family suite, the lady said, 'oh we were talking about that, we cant do that'. I asked why, she said they were booked. I told her he checked and no one had the room. She said sorry and didn't offer anything else, and because I was leaving my laptop in a security box, I was afraid to argue about it. The first day we had to take out our trash and get our own towels, because arriving back at the hotel after a day on the strip, it was never done. Even after my husband spoke to the maid and asked her to clean our room. The other days it wasn't cleaned until after 2pm. The phone didn't work and they replaced it with another one. The TV was so fuzzy you could barely see the picture and the maintenance guy said it was 'Cox Communications changing things' and he could do nothing about it. The AC cover kept falling off and dropping huge amount of dust and grime on the carpet. Our first night in room 204 we thought that the weird smell was from the room being converted from a smoking room to a non smoking room. It was musty smelling. By the 4th night, the smell was overbearing and coming from the sink right next to the door. I went to the window to open it a few inches (which is all they open in Vegas so people can't jump out the window and kill themselves...) and when I unlocked it, the ENTIRE WINDOW fell out on me! I am petite, and they are lucky I was able to catch it and it didn't fall and shatter. Even more, they're lucky my kids weren't near me when it happened. My husband tried to put it back in the frame, but not luck. The window was wedged barely in the frame, so when it gets locked, the tiny lock "holds" it in place. APPEARING that it's normal and ok. My husband took the window to the front desk in the morning, told the gentleman what happened, and he apologized, said he called the manager and she was going to call him back. When we checked out, he said she was going to fly into Vegas from her conference, come in on her day off and call us about the issues. It never happened. We got home 8 hours later!! And called the front desk. They took a message and said she should call us on Monday and she would be there at 9am. We waited all day. Nothing. Called again. No return call. We called corporate and are still waiting on an answer - it's only day 1, and the very nice corporate lady who answered my call couldn't believe what was going on, also said it could take up to 7 days to get an answer. We will never stay here, and have told all of our family and friends about the horrible experience. We wish they would've remedied the situation. If they ever respond, I will post the outcome.
Our room is comfortable, quiet, clean and the AC just a bit noisy. I think they should change the pillows thickness, they are too thick and bulky. Need tray for soap. The breakfast is ok per continental breakfast.
It's not on the Strip but very near it. It's small therefore no long lines to check in or check out. I arrived almost 2 hours early but they checked me in in about 20 mins when a room became available. There's plenty of parking space and they are just outside the building, as soon as you walk out the door. The inside of the building is older but the rooms are clean and the bed is nice and firm. The sheets are new. The free breakfast is the same as in any other Best Western. I really like my stay in this quiet hotel especially when I went to Bellagio and one other big hotel in the strip to watch a show. The lines are long and people have bags as they snake along the very long lines. It's very much like the lines in the airports.
With a great free breakfast, and a bus close by, this was a great place to stay. It took 30 minutes to walk to the strip, but a short walk and you could take a bus for $2.00. A friendly staff, clean rooms, and a convenience store next door! The pool was not very clean, and that was my only complaint. It was heated and the water quality was good, but it had a lot of debris in it. We would stay here again.
My room was very comfortable, and surprisingly quiet given the location. The packets of ear plugs were a nice touch, but they were not needed. The interior appears recently renovated, and it is both attractive and well-maintained. Biggest downer is the breakfast offering. The variety bordered on acceptable, but the quality was sub-par.
Funny reading reviews by fellow travelers. Yeah, this is no top tier breakfast joint. And AC tends to get overworked in the Mojave Desert. But for the dollars, this place is an absolute great value. Clean rooms. Picked up my wife at McCarran-- was at her baggage carousel in 7 minutes. How cool and convenient is that in the madhouse traffic in Vegas? And the breakfast, not expecting much after "free breakfast" experiences at so many hotels, is significantly above par. I tried to stay here last time in Vegas, but it was sold out. I will book earlier next time.
Beds awful worn out ! air conditioning very noisy. Close to airport not up to our previous best western hotels . Airplanes noise didn't bother us maybe they we're flying in other direction but ear plus were supplied.
This is not a hotel. This is a loud "take out the money off the pocket". The A/C is louder than the take off airplane next to the hotel. The breakfast room is made for 10% of the guests. Waiting for 30 minutes for a table. Overcrowding everywhere. Unbelievable rumble early morning. Toilet flush in the upper floor wakes you up during the night. Never ever again.
My general gripe with BW is the free breakfast, the eggs are terrible. The McCarren BW was nice, good location. If you like to walk you could walk to the Vegas strip, but crossing the main road by hotel might be a little dangerous. The hotel staff was very nice, but the best thing about the stay was the hotel towels believe it or not, they must actually use fabric softener at this hotel. Usually bath towels are pretty rough. If you're in town to work or passing thru would recommend this hotel, but lets face it if you are there for the Vegas experience, you will probably want to stay at one of the resort places. I had a work related stay so basically needed a nice place to sleep after a long day.
This motel is a great place if you are flying out the next morning and need a ride to the airport or just want to be near the airport. The rooms are nice, the staff is helpful, and they do have a good breakfast. I do wish that they would upgrade their security, though we didn't have any problems with undesirables wandering about.
Rating 6/10. We stayed 2 nights. Maybe this hotel has changed hands or has new management in the last 12 months. We have stayed here, happily, many times over the past 5 years but this stay was very disappointing and not up to previous high standard. Room not as clean as usual. Hallways needs a vacuum. Towel rail came apart. Toilet seat was loose. Shower head needed maintenance attention. All these were reported to reception on our departure. Towels were grey (rather than white) and frayed. There is no longer coffee available 24/7 in reception area. Housekeeping did not replenish cups, coffee etc for the 2nd night. No tea bags provided in room or on obvious display in breakfast area after hours. Very disappointing stay. There are so many hotels in Vegas maybe we'll check out one of the (cheaper) off-strip casino's for our next stay.
I stayed in the only suite they had and it was very roomy and clean. It could use an extra light where the closet is because there is no lighting there. Otherwise, it was worth it. Very comfortable beds and breakfast was wonderful. We had plenty to eat and did not really need to eat any lunch. I am glad there was no smoky casino to deal with. You definitely need a car to get to the strip or a store, etc. Still was worth it to me. Thank you for the great service!
Stayed here two nights after a Canyon trip. Close to the airport, free breakfast and wi-fi. Clean and comfortable. Reasonably priced quiet rooms. Short taxi ride to the strip or a 30 minute walk. Pool available but dosent seem to be used too much. Friendly staff. I recommend
120 eur/night for a double for single occupancy would be OK for Vegas during an exhibition week end, in a regular, newly build 3 star. But for this hotel... Everything looks old, dating back to the 80's. Looks like they do not know what sound proof insulation is here. Noisy rooms, airport, a main traffic road, a/c engine buzzing all the time, no way to get a quiet sleep. Poor breakfast. No dry clean service or laundry, only self service, you can imagine if I have time for that on business trip... Got home from dinner at 11.30 pm, no way to buy a bottle of water, sold out in all vending machines, not for sale at the reception desk. Only positive thing, a polite and friendly driver on the complimentary airport shuttle.
My main purpose for my visit was business. The location is close to the hotel and the shuttle service was excellent. Overall for my purpose, everything was great. The hotel staff were also helpful and friendly. I have no complaints about my stay.
We stayed just a night, being between connecting flights. At first the hotel seems a little disappointing, mostly because the design (no large atrium reception) and the decor (lots of brown) hits you first. But get beyond that and you will find comfy clean beds and rooms, good wifi and a really good buffet breakfast. But the big plus are the staff - all welcoming and enthusiastic and make you feel so very well looked after.
The location was very convenient and close to the airport and only about 1 mile south of the strip. Being close to the airport the sound of planes taking off could be heard. The room came furnished with earplugs. The room furnishings were adequate. The picture on the internet was better than the motel looked in real life.
Good location very close to airport. Very friendly check in staff. Large, clean and comfortable room. Breakfast was excellent including scrambled eggs, ham and waffles. Fruit salad and yogurt, as well as cereal and hard boiled eggs. Free wifi worked very well. Not much they could have done better. Definitely will stay here again.
This motel was very comfortable and quieter than I expected since it was so close to the airport. The hot breakfast in the morning was more complete than some are with a wide choice of items. The small pool was nice too.
Let me start off by saying to much money for just one night we paid almost 200.00. The pillows were hard like a rock. The next morning we went down to enjoy a breakfast but no employees were there yet. No coffee or food ready at 6:00 AM They did not have it ready till 6: 20 AM and the food was awful served cold and the milk was warm. In closing this is the first time I did a bad review. In most cases my wife and I always write a AVG or above AVG review but not this time. James Kreiger
First I would stay here again. Our room faced the airport takeoff runway. Believe it or not neither one of us heard a plane after we went to bed. Not sure if it was exhaustion or the a/c unit or a combination. They could do better on room maintenance. Nothing major happened but a leaking faucet and sticky carpet are things that should be addressed. The staff were very helpful and considerate. Breakfast was the usual hotel fair but the dining area is way too small. Every seat filled and food was being taken back to the rooms....maybe that's why my carpet had a big sticky spot! Room was clean. However the hotel overall needs some updated lighting. No matter where you were at in the hotel it seemed a little dim.
Recently, I had occasion to stay at the Best Western McCarran Inn three times within a two week period: 9/18-20; 9/23-24; and 9/26-27. My introduction to this establishment came when I met the hotel's driver, Ricardo, at the airport shuttle lot. He was enthusiastic about those of us visiting Las Vegas and was most courteous. He subsequently took me to the airport on the morning of 9/24 to pick up a rental car and was, again, very professional. The overall staff with whom I came in contact was exemplary. I met Bianca, Ricky, Gina, and Juan on various occasions and was delighted in the attention given to me, whether seeking to store bags for several days, taking the shuttle back to the airport, or concerning other minor issues. In essence, my trip was made all the better with my contact with all personnel at this Inn.
The location is very convenient to airport-roughly a mile. Desk clerk(s) were very helpful and informative. Room was clean, no problems there. However.....due to close proximity to airport, you DO have to listen to jets going overhead. They DO provide earplugs for guests, however, Just remember that you will endure airplane noise in exchange for close proximity.
Wanted to meet relatives in Las Vegas on a Friday night, and this was the only Best Western available. As it turned out, it was a pleasant surprise. Very clean and comfortable room. Friendly staff as well. Being very close to the airport we thought it might be noisy, but that was not the case. Would definitely stay there again.
Breakfast was good. 5 min from airport when using the shuttle. Car return at airport is really far away. Plan an extra 30 min or so. We returned it the night before so we could use the shuttle for a quick , hassle free early morning drop off at the airport.
Very clean rooms, helpful staff, and a delicious breakfast. Easy to find, near car rental and airport. Easy on and off access to the major routes. Would definitely stay there again. They have a PC and printer for your use.
Clean, comfortable beds, friendly service Stored our luggage while we were on a rafting trip in The Grand Canyon Earplugs provided as very near the airport - but were not required. Would have been handy when we stayed right on The Strip!
Everyone was so nice and helpful . The breakfast was very good for being a hotel . I was very happy with how clean the room was . It was not very noise at all . This hotel is only a mile from the strip and I was very happy I didnt have to hear the noise from the strip but it was very close
Noisy because of airport, but that was our choice to be near airport, because we had to return our rental car early in morning, etc. Staff were very courteous and assisted us with directions when needed. I also had trouble connecting to my airlines to print off boarding passes. The desk clerk helped me with that and printed them off for me.
We stayed here one night before an early morning flight. The hotel was able to accommodate an early checkin, and the staff at the front desk were very helpful. The room was large and clean. Because it is so close to the airport, it was noisy, but they provide earplugs. It actually was a lot quieter at night. Maybe there were less flights, but we still slept pretty well. The airport shuttle was great. We used it twice, once to do an early return of our rental car and once to go to the airport in the morning. The front desk staff helped us choose a great restaurant and also told us where on the Strip we could park for free. Can't say enough about how helpful they were! If anything could be improved, it might be to have a 4 AM shuttle for the folks leaving at 6 AM. We left later, so it wasn't a problem for us. The first shuttle leaves at 5 AM. Take this into consideration if you have a very early flight out and don't have a rental car.
The hotel is located very close to the airport, excellent for an early morning flight. The front desk staff was very good on being able to give us updates on the construction around the airport and the best way to get to the rental car return. They also helped us find a local UPS Store to ship things home at the end of our trip. The room was clean and comfortable. We were on the first floor near the side door. We were a bit worried about noise, but it was not a problem, and it turned out it made it easy to move bags from our car to the room and back. Unfortunately we left too early for breakfast service, so can't speak to that.
When we were going to our room there was a sewer smell by the elevator. We had to get tickets to eat breakfast for the next day, which was annoying. The food was not good, eggs hard, no bacon, biscuits or gravy. Hotel needs to be upgraded, the inside was rundown and the smell was horrific! We will never stay at this hotel again!
Well, I suppose all Best Western motel/hotels are pretty much the same (hopefully) . A clean bed, a modest breakfast, an inexpensive stay over with no frills. Having said that, this one, at the Vegas Airport, is somewhat more costly at 130.00 a night but competitive with all the others in the airport. It is also somewhat more modest as Best Westerns go but it does the trick. A decent bed and friendly service. What more can a weary traveler expect.
The hotel was fine. Staff was friendly. Biggest problem was waiting 2 hrs for shuttle driver to pick us up at airport. We had called several times. Nice waiting area with water and tea. Close to airport.
Hotel closely situated to Airport, Room was spacioius and very comfortable and Room cleanliness excellent as was gym facilities. Good breakfast offering and staff very helpful. Highly recommended for Airport stays.
Hotel was very nice. We had a lot of difficulty in getting there because of construction and our GPS kept routing us back to a closed street. It was late at night and we were tired and just wanted to get to the hotel and sleep.
We stayed here the night before flying out of the LAS to return home to New Jersey. The room was comfortable and clean. Sorry we weren't able to have breakfast before we left, but have had good breakfasts at other Best Westerns, so expect it was good.
Excellent all the way around! Kind and helpful staff! Great rooms - everything is outstanding! Love the location - 5 minutes or less to the airport! Close to the strip in Las Vegas! Just love staying here. Shuttle to the airport is GREAT!
The beds were very comfortable, thought we would hear the planes all night, but did not hear any of them. Would stay again. The amount it cost was much better than I expected. It is so close to the strip, and the airport, which we did not use, as were driving, but it was easy getting out of town the next day too. I would highly recommend this hotel, everyone was pleasant, rooms were very clean, and the breakfast was very good. I will surly tell my friends and family about this location. Why pay extra to stay on the strip, when you can have such a good room at a price you can surely afford. The staff was very friendly and accommodating. I was a little concerned when I saw ear plugs on the nightstand, but we did not hear one plane take off until we were up and ready to leave the next morning. I would like to take a moment to compliment the manager of this facility as he or she certainly takes a lot of interest in this establishment and it certainly shows!
A great Inn--the best place to stay when flying in or out of Las Vegas, or visiting the area for a few days (we prefer not to stay in casino hotels). Staff is helpful, service is always great, good breakfast and regular shuttle to the airport.
I generally like everything about Best Western... basic, clean, functional, and practical. Not the Ritz but not Motel-6 either. Check-in was easy, everything worked perfectly in the room, good enough exercise room, decent breakfast, good internet, friendly staff (for most part). Couple of feedback points to consider: - Couldn't find whole milk at breakfast but that may be a Vegas thing - The night person on duty was a little obtuse... but at midnight, the desk person is probably not hired for their charming personality. The desk person in the morning apologized for the charming person of the night duty person. - I was told the exercise room doesn't open until 9am and no exceptions. The posted sign outside the gym said 9am - 7pm. This I do NOT understand. - I usually want a good place to sleep, get my morning exercise, get my breakfast and hit the road. This is not a destination resort where someone wants to lounge around all day and eventually saunter into the exercise room at Noon (if at all). So why impose this schedule? - The exercise room is card-keyed, with no attendant on duty at any time. So why not make it available 24 hours even... or at least allow access at 6am? - It turned out I was able to get in at 8am by using my room key even though posted sign said 9am.
Okay I booked a fairly inexpensive room through Expedia for this hotel and I guess you get what you pay for. I wanted to be close to the airport for an early flight in the morning. It seems like in Vegas it wouldn't be hard to offer a simple inexpensive room. The place does not smell very nice. The front desk people are clueless. The lobby is not tidy and has no comfortable area to wait for the room that is not ready for an hour after promised check-in time. The room itself is sufficient and seems clean.
The hotel was clean and neat. Not near much in terms of places to eat, but with a reasonable walk across several wide well traveled roads you can reach food. Good place if you need airport shuttle. Friendly front desk staff, but they were not knowledgeable about local eateries. Good to know that breakfast was included with room rate.
Excellent Choice for a High School Team. It was youth friendly. Close to the Strip. In walking distance of UNLV and close to stores, eating vendors, etc. It was nice and cozy This was a GREAT experience for us.
Very surprised with the hotel expected bit of a dive but so wrong, very clean and liked the style. Rooms. Easy to get to and easy to drop the hire car back off, the rooms were clean and beds nice and big with air con. Pool was nice we went at 9am thought it would be cold but a nice temp. Breakfast was good with plenty of choice, making your own waffles with the machine fun for the kids. Overall very surprised only downside right near airport good for how close bad for the planes coming over but you don't really notice after the first few. Then again my little boy loved seeing them fly over and so did I. If I do stay over in Vegas again i would there but only for a night as a stop over to travel on.
Good hotel for the location and the price we paid. Particular convenient if you staying one night before going to a trip to any of national parks. Nice to have a good breakfast - as ti was for this type of hotesl
OK place to stay, basic. Nothing fancy small rooms clean. If you plan on staying more than 1-2 nights stay a little further away (noise) but if your near the airport you have to expcet it. After stayinng in Best WEstern Plus's for the past week this is a BIG step down. But again, location to the airport was a major factor for us.
This hotel is comfortable with very convenient parking and very close to the airport. It was quiet, clean and had a decent breakfast. Staff was helpful and polite. I would definitely stay here again. Excellent value.
2 mins from airport, free shuttle , good hot breakfast, fairly clean, honestly for $100 a night I could have stayed at a nicer place in Vegas, but chose this to be near the airport for a 6:00 am flight, that's the only reason to stay here, is 2 mins from the airport.
This is a no-frills, clean hotel just outside the airport gates (no airport noise!). What it lacks in amenities - no casino, no restaurant - it makes up for in convenience. With a 5 minute complementary shuttle and a convenient on-site parking plan, it's worth going elsewhere to eat and play, especially if you have an early flight.
AC went out in my home and needed a place for 2 days. These folks were very accommodating. Thank you Tracey and the staff of BW McCarran Inn. You all made what could have been a horrible time so much easier.
Staff was friendly, rooms were clean. No frills but I had a great night sleep and that is all I was hoping for. I would recommend if you did not plan on spending too much time in the room. It's a nice break from the hot Vegas sun.
Pleasant rooms and comfortable beds. There was a microwave, coffee maker and fridge. We were a family of 6 and had a rooms with an adjoining door. Good selection at breakfast. The only negative was there was a little aircraft noise in the early morning.
This hotel is located fairly close to the strip. You can walk there in 15 mins or take the bus which is only $5 for an all day pass. The best thing about this hotel is the AC works great. The rooms are bla, not dirty but just cheap. Not that I wouldn't expect that for this type of hotel. If I could find the same room rate on the strip, I would stay there over this hotel any day. The service was good and the employees were friendly.
We were surprised how quiet our room was even though the hotel is so close to the airport. Great nights sleep and caught our flight out in time. The continental breakfast was decent...we've had better, but we've had worse.
Didn't realize that the airport is very, very close to the Vegas strip. The Best Western was literally less than a two minute drive from the MGM Grand. Despite our early am fight, I would have much rather stayed on the strip. If you look for last minute accommodations, you can also do better on price on much better places. The only positive thing I can say is that the desk staff was very friendly and welcoming. Rooms were claustrophobic, bathroom tiny and sheets were stained. Would not recommend. ?
very nice room. comfortable and clean. not much of a view from my room but all i have to do is go outside.the refrigerator was a little too cold though, it froze my bottle of water(which you should drink alot of here in Vegas)
This hotel is so close to the airport that it's even closer than my car rental location. It offers free shuttle service to the airport and has a TV showing departures and arrivals. The rooms are in need of refurbishment. It's clean, but not very modern. Generally excellent overall.
We were very disappointed when we checked in. The room was tiny. Two people could not unpack at the same time in this twin room. The sink was in the corridor. I really felt I was in some kind of nightmare. By no means was the rate indicative of such a poor room. The breakfast was inedible. We are not looking for a lavish breakfast. The scrambled eggs seemed to be made of dehydrated eggs. Quite leathery and horrible. There was some white glutinous sauce with bits of sausage floating around. The bread was like cardboard. The atmosphere in the breakfast room was quite depressing. People just ate some milk and cereal and bolted as we did. The tables are so close together and very few so that people are waiting around for a chance to try to eat the stuff they put out. I also left my shoes in the hotel and when I called back an hour later, they were untraceable. We stayed a night and checked into the Marriot. I would warn everyone to be careful when booking this place.
this staff is what the words above and beyond mean. great area to the airport and a wonderful place to park your car when you travel. I have never had any problems at all. I will continue to stay here anytime I travel. I can't thank them enough for all they do to get me from the hotel to the airport and then back again.
It depends what you are looking for. A bedroom in a famous hotel along the strip has a very low cost - everything else is expensive. For example the parking if you las vegas is part of a wider journey. Here you have free car park, a clean room (even though the AC is very noisy), a free wifi, and a free breakfast, which is quite decent and they offer also options for people for food diseases. They have a small pool and a small gym (with kettle-bells). The moquette is a very dirty and i would suggest the manager of the hotel to change it - the impact would be really different. It is extremely convenient if you need to reach the airport (it is just next to the entrance) or if you need to drop-off the car (btw it has a gasoline station just behind to refill the car).
We like this motel because of its proximity to the airport. We've used it four or five times over the last few years. We've always been treated well, the rooms are clean and the beds are comfortable. We've always stayed just one night - we drive down to Vegas and get a bit of sleep before catching a flight somewhere. Most of our stays have been in late October, however this stay was the last week of August. Vegas was115 degrees when we arrived at about 9 pm, but we were able to cool our room quickly to about 70 degrees for sleeping. THAT IS SAYING SOMETHING! I don't know many motels with actual, working thermostats in rooms. This one really worked and we got a good solid night's rest. We were able to park our car in the motel parking lot for two weeks while we traveled to Alaska, a really convenient option for us. It's cheaper than long-term airport parking and the motel shuttle took us right to the airport. They were also very timely picking us back up when we flew back into Vegas two weeks later.
Property is close to the airport with free shuttle or a 20 minute walk. Rooms are clean, breakfast is good and the staff was helpful. I wouldn't stay here if just vacationing in Vegas but it's great for a quick trip close to the airport.
one of the best hotels located near the airport. Great service, breakfast, and comfortable room with free shuttle to the airport. if you like Mexican food, there is a great dinner just one hundred yards toward the airport on the same side of the road. sorry i forgot the name.
It is very convenient to the airport (including a free shuttle), but a little far from the Strip (I think about a mile). The hotel itself is clean, the staff friendly and the included breakfast was quite nice. I was pleased.
Our room was clean, the beds were comfortable, the location to the strip was convenient (less than 10 minutes). It's a great value overall. They have a small but clean pool, and a small fitness room. It's right around the corner from UNLV. The breakfast isn't grad, but not horrible either, For the price of the room, I guess the breakfast is fine.
Just finished a 10 day road trip and this hotel was in a great location. Close to the rental car return and to the airport. The check-in and check-out personnel were very genial and helpful. Great breakfast area and good selection of items.
Hotel is clean, comfortable and is the closest to McCarran Airport. Wonderful customer service too! The continental breakfast is good and has an adequate selection of breakfast foods. The rooms are clean and fresh and very comfortable.
Our travel agent booked our flights one day before and one day after our accommodation had been booked, so we spent the first and last nights of our time in Vegas at the Best Western - and it was 1000% better than the casino "resort" that we didn't the rear of the time at. It is clean, comfortable, staff are friendly and helpful, and the free breakfast is amazing. Plus free shuttle to and from the airport. If I ever come back to Vegas for any reason, I will be spending my whole time here.
This hotel was was much better then hotels on or next to the Vegas Strip and without the added on resort fees. Across the street from the airport, but I never heard one plane or had bright lights through the window. We had the two bed and sofa suite, very large with plenty of floor space for our 16-month old to play and run. Still had time for a trip to the Vegas Strip which was close, but not in the mist of all the craziness. Perfect spot, wonderful staff and great room. My only issue would be the one laundry room with only 2 washers on level 2, not enough washers for a large hotel.
This hotel worked for us. We needed a place to stay close to the LAS airport with a shuttle. The front desk and shuttle driver were very helpful and we were happy with our stay. That being said, this is not a luxury hotel that Las Vegas has on the Strip. It could use some updating. However, it met our needs. We left too early in the morning to have breakfast here on their breakfast buffet. Other meals can be ordered from a menu and the food delivered.
Room was just fine. Complimentary breakfast needs mass improvement. Poor selections, scrambled eggs tasted like the box they came out of. Opened at 6 am, coffee was not ready until 6:15. No coffee in the lobby for guests. Close to the airport and great shuttle service and parking.
Great room! The bed and room was clean and comfortable. The refrigerator and microwave were good also. The staff were kind, courteous, informative, and extremely attentive. The only downside was that I DID NOT ENJOY MAKING MY OWN BREAKFAST!!!!! I would have rather have had the staff pre-make the waffles, etc and I could have selected food I desired. The tight, narrow "kitchen" was too unsanitary for me. Too many hotel guests were hovering over the waffle iron coughing, sputtering, and talking. Too many hands were sampling others food items, even though tongs were provided. The water quality smelled like well water which is the fault of Las Vegas and NOT the hotel. This effected the scambled eggs which smelled like the well water once they were warmed in the microwave. Sorry, I'm spoiled by Lake Michigan filtered water here at home. Would I revisit this hotel? Yes; the only thing I would do differently is to eat all meals outside the hotel.
After completing road trip and dropping off car rental, we stayed here for one night, as it was affordable and near the airport to catch our flight early the next morning. Check-in service was quick and friendly. We then dropped off car rental at airport, however had to take free car rental terminal shuttle back to airport terminal and then call hotel for free shuttle from airport terminal to hotel. But overall I thought the free transportation was a bonus. Hotel room was clean, beds super comfortable and hotel has small outdoor pool. Perfect for relaxing for a couple hours. Next morning, continental breakfast was included, service starting at 6am. Free shuttle from hotel to airport terminal. The location of the hotel seems very convenient to the strip. Straight down the road you arrive to the corner of MGM and Excalibur Hotels. Way too far to walk though, but I'm sure a taxi wouldn't cost too much. Also I heard that there is a city bus that services that same road and stops on the corner of MGM. This hotel definitely exceeded my expectations.
Check in efficient, able to have bag breakfast to go due to early flight; buffet breakfast good also; rooms clean & comfortable; near rental car return Not giving 5 star because it is a little difficult to get to.
Great people,service excellent,the breakfast was cold and really simple but what you expected for the price rooms clean some of the pillows there really hard too sleep but after all rd a good hotel and close to the strip
I have been staying at the Best Western McCarran Inn now for the past few years on my twice yearly trips to Las Vegas. This had to have been one of the BEST stays EVER. I came in a little bit early, not expecting to have my room ready, but the front desk staff assured me that my wait time would be less than a 1/2 hour even though I was way too early for the usual 4:00 p.m. check-in time. I got a great room and of course the breakfast is always wonderful. I also needed to have some ice packs frozen. The in-room refrigerator just wouldn't freeze them solid. The front-desk clerk took them from me and froze them overnight in the hotel freezer. Now that's service!! All I know is that whenever I have friends wanting to come to Las Vegas, I HIGHLY RECOMMEND the Best Western McCarran Inn. The location is amazing (about a 30 minute walk from the strip), the staff is amazing (willing to help whenever they can); which makes for an AMAZING stay!!
Booking, pick-up, clean rooms, breakfast and Service -everything appreciated. For a good Price we had a good stay close tönte Airport before we Fouls picked up our rented RV. The kids really liked the waffles.
Coming in at midnight after a 17 hour flight, the very courteous shuttle driver and hotel staff was much appreciated. The breakfast was in line with other BW hotels and was complete. The breakfast area was on the crowded side, but it was because of multiple sports teams all descending at once. The room was clean, the bed very comfortable, and staff exceptionally courteous and helpful
Stayed here with my husband for a business trip. Front desk is very friendly and helpful. Few minutes away from casinos. This is actually the 2nd time we have stayed here and would stay here again. Breakfast area is really small. Recommend to get there early to get a spot. Overall, great stay!
We always stay here when flying in or out of Las Vegas. It is so very convenient for the airport....their airport shuttle will have you there in less than 5 mins...the shuttle bus also does regular trips into the Strip for your entertainment options
This was a nicely-maintained hotel near the airport. We're no Vegas fans, and just needed a travel stop. This was a great solution: on our way, without the Vegas hassle and mess. Room was very clean, breakfast on the upper end of the basic hotel breakfast. Room came with complimentary earplugs, but it was a very quiet room. No airport noise on our side of the building. Could've used a second clerk at check-in and check-out to get us through quicker.
We chose McCarran Inn for the final stay after a long and demanding trip. Its closeness to McCarran Airport made our last stay easy in terms of returning our renal car and preparing for our flight back to Rhode Island. In addition, the amenities and staff were refreshingly pleasant. One sour note was our shuttle to the airport. Our driver dumped us and our luggage into the middle of a travel lane at the airport. We had to dodge traffic and haul our luggage to check in amid travel lanes.
Nice & friendly! We have a pretty good experience during this stay. Front desk is so friendly to answer your any question or provide anything you need. A little noisy but I think that is because the guest next door. Good choice in LV.
Loved our stay! Beautiful and everyone was very friendly. The manager was very Nice and Helpful. I highly recommend this hotel! Thank you to every one there, keep up the great work. I am so glad that they are updating all the Best Westerns, I wouldn't stay anywhere else for Business.
It is an older hotel, well maintained, very near the airport so very convenient! Staff was helpful and friendly. We left before breakfast so they gave us a "to go" bag with a water, apple and breakfast bar.
I really enjoyed staying at this hotel and getting off the Strip. Its great if you are catching a early flight since their is a complimentary shuttle. Tip the driver! hotel room small but great price. Not reccomended for multiple days since its not next to airport, not strip
I stay at Best Westerns because of the caring,helpful people and for the excellent breakfast. We found the room to be very clean. Again the staff was very helpful with directions, with getting a wheelchair for my wife,with locating us near the elevator. They went out of their way to help us.
The hotel is wonderful. I would come back to your place of business any and every time I visit Vegas. It's in the perfect location and close to restaurants. Love your comp. breakfast. The front dest personnel was so friendly and professional. Thanks for the great service.
If your are looking for a quick restful place enroute to another flight connection...this is the place! Despite its location next to the airport, aircraft noise was not a factor or problem. Delicious hot breakfast and super shuttle drivers...welcoming and knowledgeable.
My son and I entered the room and my son wanted to check out our bathroom like all 5 year olds do. We enter the bathroom and he shuts the door behind us and continue to look around in the bathroom. Once we concluded the tour, we tried to open the door and find that it won't open. The handle moved up and down, but the door was still closed. We tried for the next 10 minutes with no avail until my wife used a credit card to free us from the bathroom. My son still thinks there is always a chance of getting locked in a bathroom. Please be cautious when entering their bathrooms.
Nothing to rave about but comfortable enough and very close to the airport. However, be aware that the shuttle to the airport can only take about 11 people in one go - the morning we took it, there were 12... ;-(
This hotel is very close to the airport, making it very handy if you are only in town for a short visit. We stayed here on two separate occasions over a period of 8 days. The hotel offers a free shuttle to and from the airport, but you do need to let them know when you arrive at the airport so they know to expect you. The staff are friendly and welcoming. Both rooms we had were a good size, with functioning air conditioning, fridge and microwave. Both rooms were clean and the daily housekeeping visits were good at replenishing towels etc. Neither of the rooms had a particular good shower, I appreciate that water pressure in Nevada won't always be great but even getting the shower to stay at a comfortable temperature could be a challenge. It's about a 20 minute walk to the strip, but only about a five minute walk to the Thomas and Mack centre (helpful for us as the event we were in town for was being held there). There are a few restaurants closer than the strip and it's really easy to get a cab if you want to spend more time on the strip but don't fancy the walk. The hotel offers free breakfast but the dining area is quite small. Most mornings there was a crush in the small food serve area and while we were always able to get a table this was not always easy. I didn't use the pool but my partner did and said it was clean and good for a swim.
Our stay in Las Vegas was close to downtown activities and extremely close to airport; friendly staff, nice, refreshing pool made for a very relaxing and comfortable stay. We would stay there again on our next visit to sin city.
Had a good stay in Best Western McCarran . Close to the strip . Breakfast was decent . The bathroom had an issue where the tap was reversed for hot and cold . Apart from that room was clean and with all amenities. We got a good rate and felt it was good value for the money we paid .
We stayed in this hotel purposefully to be close to the airport on our way back from our vacation (flying out of Vegas). If you want to be relatively close to the airport (and just a short drive away from the Strip), this is a good location for that. It wasn't noisy (although our room was towards the back of the hotel), but given that it is right on the road leading into the airport, it was extremely convenient location-wise. We had a rental car to return, and it was very easy to get to the Rental Car Return center (at which then you pick up the shuttle back to the airport). All of that was a piece of cake. As for the hotel... it's dated and extremely busy, but for a 1-2 day stay, it worked fine for us. They were painting the hallways of our floor the day we got there, so that at least told us they do regular maintenance. There aren't really any close restaurants (that we saw), but the hotel offers an extensive room service (it's through a local restaurant that then delivers to your room at the hotel) for food... we were tired from a long drive, so this option worked. The food was so-so, but generous in terms of portions. The front desk was very friendly and helpful every time we asked them a question. The free breakfast was good, but the area gets very crowded, so just plan for that if you are on a tight schedule. The pool area was nice and we used that all afternoon the day we got there (wasn't crowded at all like the hotels at the strip). Again... great location if you want to be close to the airport and/or decent hotel just a little bit off the strip (no resort fees). Some rooms do have views of the Strip (nice at nighttime), the rooms towards the back of the hotel are likely less noisy since not on the street/facing airport. The front of the hotel faces both the airport and the strip (although it's a mile away (+/-)
We flew in to Las Vegas at 10 p.m. We got to the Best Western at 11:30 p.m. The bed was comfortable. We woke up early. The breakfast was good. I thought about taking a morning swum but the pool was down. It was being worked on. If you stay on the strip, they charge at least a $31 resort fee. We just stayed there and headed to California with a rental car in the morning.
This was our last stop before returning to Maryland. A day or so before we arrived, I noticed a cheaper rate on the motel's website for the same type of room I had booked. I called and the woman I spoke to was great! We had originally booked a room with two queen beds for four of us. We thought we would get our two daughters their own room for the last night of the trip. The woman I spoke to was able to get us the original two-queen room for our daughters as well as a king-room for my wife and myself for less than $60 more than what we had originally booked the one room for! We had a great time and the staff couldn't have been nicer.
I was awaiting a response from manager before writing the review. Despite several e-mails it never came. We are pretty experienced travelers all over the word, and choose McCarran since it was close to the airport and presented itself well. I am a contributor to TripAdvisor so understood from the reviews that some rooms have issues, others not, but that staff often was helpful. I mentioned this when ordering, and I called up twice (day before, and same day) to make sure we could have a reasonably quietly room, and was politely handled. I also explained we would be in late, ca 1030pm. Turning up at 1045pm, we got room 307 with a noisy air con outside, the elevator likewise noisy (and used in the middle of the night), the room very warm, the aircon when it got going was difficult to adjust, airplanes going up just outside and very very difficult to sleep (even the kid woke up before 6).Hopefully it was the least attractive room they had. It was totally hopeless to sleep except for a couple of hours when it was a bit more quiet. This was a great disappointment, and clearly internal communication is not working. The front desk man claimed all rooms were booked and no upgrade possible. Also another tips for renovation; the double bed was for too soft. For anyone with a back problem, they would be a problem.
Tried to use pool one morning. Got a towel at the front desk but gave up after arriving at the pool. It was dirty, dirty and dirty. Plastics, papers and birds feathers at the water. Tried myself to clean but gave up. Worst was front desk worker excuse "Sorry sir, it is an outsourced service".... Easy to park and to take luggage to room.
Room well maintained and clean. However, I woke on Wednesday June 8, 2016 and had a "tick" on my leg. Where it came from is any one's guess. I did save it and it has been shipped to the State of Michigan Health services for evaluation.
I've stayed at this property several times in the past few years and the same problem persists, year after year. Every morning at breakfast, guests leave their tables filthy and the staff never once came to clean a table. Instead, the staff gathers in the hallway to talk with their friends, completely ignoring the dirty tables. I watched guests cleaning the tables themselves. This property never seems to have rooms available for upgrade for their top tier Rewards members. I'm not sure if the pool is video monitored, but I watched from my room as children abused pool furniture and were a general nuisance. I'm not talking about toddlers. These were 10-12 year olds.
good overall performance by staff, good room and excellent accomodation only downside was disappointing breakfast facilities. Close to airport with good shuttle service. Some slight distubance from planes but not too noticeable.
This hotel is very convenient for access in and out of the Las Vegas airport. It it is somewhat dated in style and decor, but it is clean, comfortable, and has the key amenities -- breakfast, airport shuttle, wifi, in room fridge. The front desk staff were by far the greatest asset of this hotel. They were efficient and knowledgeable about navigating back and forth to the airport and assisted with details with patience and knowledge.
Clean regular hotel nearby airport and to Las Vegas boulevard is only 20 minutes walk from the hotel. There is nice swiming pool area in hotel's backyard. Lot of free parking places for cars in hotel's parking lot. Rooms are quite tight and the breakfast area in the lobby is too small for visitors. ATM, self service laundry and airport shutle bus are available in the hotel.
Our flight was at midnight, and they let us extend our checkout to 3:30 as well as letting us wait in the comfy chairs in the lobby with free interest. Took us to airport as well. They would have let us go in the pool as well if we wanted. Breakfast was basic but just what you need.
I stay here for work regularly. The Staff is friendly the rooms are always clean, and the Breakfast is always stocked! I would definitely recommend this Best Western Location for anyone doing business in Vegas or anyone vacationing who wants to be close to the Strip, but not stay on it.
This was the third time I'd stayed at this hotel on way in or out of Vegas - continues to provide good value and a good location for my purposes. Good breakfast, accommodating staff - holding our luggage post check out while we went on a Grand Canyon tour.
Excellent customer service all around. Free transportation to and from the airport. We weren't too far from the Strip and one of the Hard Rock Cafes. My sons enjoyed the pool. Good breakfast. Manager was nice enough to provide good places to eat.
Personnel at hotel were very accomodating. Rooms were clean and showers were excellent. Plenty of hot water for cleaning up. We spent some time at pool relaxing. Pool deck was clean and tables were also clean. We had to skim the pool of some leaves. Pool skimmer was readily available.
Hotel staff was excellent, the breakfast area was pretty small. great place to stay. I would definitely recommend this hotel again. I appreciated the quick service and class of the staff that my family experienced. I hope that everyone has the same experience that we had.
Not a fancy hotel, but very quiet near airport. Had difficulties with GPS from rental car site due to road construction. Breakfast was adequate. Check-in and check-out was smooth. The suites are large and accommodating.
My husband and I recently traveled to Yellowstone by way of the Vegas airport (McCarron) with 10 hours between flights. All we needed was a free shuttle, a shower, and a nice bed; we got exactly what we came for and the hotel met our needs quite nicely. It's an older place, but it was very clean and had some updated room features. No complaints about the air traffic noise either. With the air conditioner running, we didn't need the earplugs they provided on the nightstand. Would definitely recommend for a convenient, short stay close to the airport.
I have stayed here twice. This is a very basic hotel. Feels old and not well kept up. Rooms are small. A/C did not work well and room was hot in the PM despite AC blowing full. TV had HDMI ports for hooking up devices to them, but the remote control did not allow for that and there was no way to change input source on the TV. Very frustrating to have the physical ability to do that where apparently the hotel management is preventing it. This hotel is very close to the airport, and we used it for either arriving late before heading out to a different destination (first stay) the next day, or for coming from another destination to stay overnight near the airport for an early morning flight (this stay). It is adequate for that, but would be a poor choice as a base for a Las Vegas or area vacation. I am likely to try a different property the next time I need a single night stay near the airport.
We had great service at the front desk when we arrived. Both the evening and the early morning clerks were friendly and went out of their way to be helpful. The room was clean and just right for our one night stay.
Good option for those who are flying out the next morning. Shuttle drivers are prompt and helpful. Within walking distance of restaurants. Morning breakfast area was attractive and had a well stocked menu.
Great stop for an overnight business trip with early morning departure home. Close to airport. Great value. Clean, Affordable. Only drawback is lack of dining nearby. Good breakfast in morning and quick shuttle to airport for early return flight.
Value for money. Shuttle from the airport is only until 11PM. Hostel is a bit old, but rooms are ok and clean. Breakfast is good, a lot of options. Hotel is close to the airport. A rental car will be an option.
great staff, clean property, convenient location near airport, good breakfast, nice clean rooms ,good internet , all employee where nice , pool was clean, we will back in town this fall. las vegas we had fun
We picked this motel because it was one of the most reasonably priced place not far from the airport. The motel is what you would expect from a fairly small Best Western, adequate, but not elegant. The staff was friendly and helpful. Although the room cleaning was still going on, the desk person was able to get us into a room early which was very helpful for us. A free van provided friendly drivers to take us to and from the airport. The motel is walking distance from the strip but as the temperature was 108 degrees, we had the desk staff arrange a taxi for us that cost us $15-20.
We had a one-night stay at the McCarran Inn. The staff were very friendly and helpful, especially the shuttle drivers and the front-desk worker who enabled us to check in early. The motel is about a $15-$20 cab ride from the Bellagio and other Strip attractions, but it is only about 5 minutes by shuttle from the airport. The breakfast was fine and had nice variety.
Stayed here in October 2015 for 3 day Good place to stay Close to strip easy access to the strip either walking or on the bus which you can pay for 24 hours ticket was cheap buses always clean and regular service also Close to the end of the runway but didn't notice the noise from the planes inside good access for cars when arriving and leaving also getting in and out of the building many access points from car parking area by way of using your room key also really nice staff always helpful and courteous if on a budget I would recommend here also has a free shuttle service to and from the airport but didn't use it
we stayed here on a stop over on our National Parks roadtrip. It is about a mile off the strip and much cheaper than hotels on the strip. the airport is right across the street but we enjoyed seeing the jets take off. Noise level is not bad at night, only during day and early evening. I would have appreciated a shuttle up to the strip, but we ended up taking our vehicle. Room was nicely decorated but the vanity area is very small and difficult for two people to share. Beds are very comfortable. overall, a good value
Convenience, comfort everything you need; Reliable high speed internet, a spacious refrigerator, effective AC, microwave, a clean, comfortable, quiet room; These are all things you take for granted if you do not have them. I missed them at other hotels in Las Vegas.
Nice hotel, clean rooms, convenient location to Strip,Freeway and Bolder Highway & Airport I see other reviews mention airplane noise.....not a problem unless you are an "early to bed" kind of person. Will stay again when our travels take us thru Las Vegas as it does a few times a year.
Clean rooms, everything worked in room, helpful and pleasant staff, free wifi, pool, breakfast buffet. Near airport but was not noisy when I was there on a Friday night. Free shuttle to airport. Long walk or taxi to strip, but you're saving a LOT on the room. Highly recommend!!
We chose this motel for its convenient location close to the airport and reasonable price. The king bed was very comfortable and the staff were pleasant. Breakfast was included and though it was hardly gourmet, at least the choices were pretty extensive. The room was very clean, although it looked a tad worn. Reasonably quiet. Free wifi, decent signal. Would stay here again.
Our issues with the hotel: No tissue in the room No way to get to the strip - have to take a taxi. It would be nice if the van took folks to one place on the strip. and lastly - it is by the airport, so good and bad, great for getting to the airport, bad for sleeping.
We chose this motel because it was close to the airport so we wouldn't have far to drive early the next morning when we flew out. It was very clean. The employees were very helpful and friendly. Noise from the airport wasn't a problem. We only heard one plane taking off before we went to sleep. Ear plugs were provided if we needed them, but we didn't. The price was reasonable. Highly recommended!
We did Walk to the Strip and back. The Roms are nice, breakfast good, seating couldn't take all, maybe because we stayed at a Weekend. Parking is a Great advantage. Didn't Use any of the other facilities.
I go to Best Western mainly for the free breakfast. Gravy was cold, eggs were rubber, fruit tasted bad. I've been to a lot of Best Westerns and this was the worst one by far. Beds were comfortable, price was good.
Good hotel close to the airport. Friendly staff. Good breakfast. Comfortable beds. More so then other nicer hotels we have stayed in before. No complaints. We would stay again. Parking was easy and free.
Perfectly satisfactory. It was a clean hotel room with no frills but was quiet. Several good restaurants are within walking distance, in a mall across from the Hard Rock Cafe. The Indian restaurant was very good. Nice to have options that are not on the strip.
Standard basic motel. Breakfast only for meals. Limited shop but convenience store is nearby. Could not be easier to get to and from the airport (downtown would be a shlep). Staff was courteous, helpful and competent.
Hotel is in a very convenient location when flying out of McCarren Airport in Las Vegas. They offer to watch your vehicle which saves airport parking fees and drop off and pick you up which saves a lot of hassle at the airport. Rooms are somewhat noisy as it is very close to the airport. Time from the hotel to the departure gate is about 5 minutes.
This was the 2nd time we've stayed here on the night before flying out of Las Vegas. It's very close to the airport (they even provide ear plugs because jets go overhead but we didn't need them) and a quick drive to the car rental return early in the morning. The staff was very helpful - the printer in the business center wasn't working and the woman at the desk printed out our boarding passes.
Great location if where you want to be near Airport and UNLV. Breakfast below average compared with other Best Westerns. Staff often cannot keep up with the breakie eating demand. Desk staff good and courteous.
Rooms are small not well maintained, rooms are focused for airport travelers and we were stop over family. Not the really best western style hotels, things does not work at the restrooms and television is terrible.
Everyone one was nice and helpful. Room was good. It was nice to have a good breakfast. Out side noise from the airport was a bit noise,but tolarable. Room was very comfortable and clean. No bar or casino on site, which worked well for us. They had a shuttle to and from they airport. Restaurants were a short driving distance from the hotel.
+ Service, Breakfast as expected, Clean rooms, Friendly personal - Shuttle to the Strip would be fine, Noise (depending of the Aircraft departing direction), Sometimes not enough tables in the breakfast area
Very convenient to Airport and all the action of Las Vegas Strip. Room was comfortable and clean and the breakfast was good. I would stay here again. Price was good with no extra charges. Staff was helpful and courteous.
very nice room. I always stay here when going out of town. I love how they shuttle you to and from the airport. They are always very nice who drives the van. We always give then a tip when driving us to the airport and picking us up.
Went to Utah with family and did not want to stay on strip. Good Beds easy to get to close to airport. Breakfast, free parking, shuttle to airport. Laundry facility and the front desk sells detergent. We were camping and needed to wash cloths. We had a Suite that was spacious and comfortable. Did not hear airplanes going over head. Solid walls, did not hear other guests going through halls.
I was wary, as some reviewers seemed to worry about the aircraft noise, but we were here for two days, and didn't actually hear the planes at all. The pool is little, but perfectly fine, with chairs and sunloungers. Breakfast was a bit crowded, with people having to wait for a table. Ring from the airport, and they send their shuttle to get you. We got a taxi from the hotel to the north end of the strip, and then walked down it, getting a taxi back to the Best Western from the Mandalay at the south end of the strip, and that was how to do Las Vegas in one day! I didn't see another hotel in our price range that I would have wanted to stay at, because this Best Western is quiet, and plain. See that glitz without having to spend the night deep inside it.
It was our first time flying in & out of Las Vegas. This hotel and staff on the money with making it easy. Even with a new computer system coming on board, the staff kept their cool and apologized for any inconveniences. Staff members, Bianca and Raylean were very welcoming and remembered us even after a two week hiatus. On an aside note, maybe management could place dual plane windows to cut down on the airport flight noise.
Surprisingly enough, this hotel, even though it was in Las Vegas, had no slot machines in the lobby. In fact, it looked much like any other hotel in any other city in North America. It was comfortable and clean, the staff was friendly, and no one was solicited even once. All in all, it was a pleasant stay.
We needed a motel close to the airport to stay in overnight till we could check in to The Hilton Resort. We could not have found a better place. Very nice rooms with all the comforts of home. Very clean and newly decorated. The hot breakfast was very good with a helpful dining room staff to see to your every need.
We were very happy with out experience at BW McCarran! The room was spacious and clean. Staff very helpful and accommodating. Great breakfast. Our room was on the first floor - very quiet. They do provide ear plugs which we didn't find necessary. It was the last night of vacation - we were beat - rested very well. Checked rental car in the night before and took motel shuttle to the airport in the morning. Checked bags curbside - they made it SO EASY! Highly recommend.
This is an average Best Western, but the location, perhaps acceptable for one night travellers, is terrible. Located right by the approach to the airport, the noise levels are incredible. They even provide you with ear plugs on your night table!
I was in Vegas for my friend's bachelorette and we stayed at the Mirage. They took off Sunday morning and I was there until Tuesday night. I was not looking to pay an arm and a leg for a room on my own, so I chose the Best Western McCarran Inn based off cost alone. Great hotel close to airport, free shuttle. Interior of hotel and rooms are dated, but great for a quick stay. great way to end my trip.
4 Stars, Hotel was in excellent location. Breakfast and internet was excellent. Service and check our was excellent. Everything was clean, and in place! Nice! When in this area we will again use this hotel.
We use the BW whenever we are flying out of Vegas. In room frige, microwave, and Sleep N' Fly option that you don't find in most Vegas hotels. Staff was great. Now, if they could begin breakfast at 4:30AM for those catching the 5AM shuttle to McCarran, but they do provide a small bagged breakfast with a few items.
I came to Vegas to celebrate my 27th birthday 1 month earlier this year, my friends idea. This hotel was EXTREMELY convenient for our stay. It was literally right next to the airport, on the same street. and 1 mile away from the Strip. I'm not saying the Strip is walking distance cause the streets are long but its literally right there!! Yes you can hear the airplanes but NOT to the extreme. IT doesnt wake you up in the middle of the night like you would think. With that said they have Ear Plugs waiting in the room for your convenience. The hotel isnt newly renovated but its homely which makes up for it. I was 100% comfortable through out my stay. Did not once feel dirty. And being a Best Western Employee I've stayed at many Best Westerns. I can actually say i was comfortable enough to sleep in the sheets and walk in the room bare foot. and believe me that NEVER HAPPENS!! The staff keeps the cleanliness up to the MAX! And James is VERY informative with all your questions. One last thing, if you are scrunching up your change for a cab i HIGHLY SUGGEST getting a rental. We stayed 4 days and 4 nights, took a cab to the strip and back each day, going both ways to and from atleast 2 times each per day. $15-20 each trip to or from the strip to or from the hotel. So if your're on a budge unlike us.. GET A RENTAL!
This hotel is not fancy but a good value and staff is excellent. The shuttle to McCarran is excellent and price for leaving a car there can not be beat. I usually stay here but it does fill up fast so make a reservation right away.
I was looking for a nice place to stay close to the airport and car rental return at LAS. This Best Western was perfect. The hotel staff were very helpful, the room was nice and quiet, the purple neon was fun and the checkout was quick. I was only five minutes from the car rental return. And breakfast was included. The coffee was better than most hotels. I know you appreciate that too.
Pros: • Close to airport - free shuttle. • Friendly, helpful staff. • Nicely remodeled inside. • Breakfast buffet. Cons: • Airplane noise. • Limited dining options within walking distance. I'd read many reviews prior to choosing this hotel. And I did it anyway because of its proximity to McCarran Airport. O.M.G. They were NOT kidding about the noise. When you find complementary earplugs on the nightstand, it's a clue… This is an older building as evidenced by its architecture and smallish rooms, but it's been nicely remodeled with a modern color palette and newer TV, refrigerator, and microwave. My room was very comfortable and clean, and the shuttle drivers and desk staff were pleasant and helpful. The breakfast buffet looked nice, but it opened right when I had to leave, so I missed out. I did notice “to go” breakfast bags at the front desk, though – wasn't aware that was an option. The very thing that drew me to this hotel is, unfortunately, also its major drawback: proximity to the airport. The 6:00 a.m. shuttle took about five minutes to reach Terminal 1 and less than 10 minutes to get to Terminal 3. But that closeness means the sound of jets taking off and landing all. night. long. It's loud enough to drown out the TV at higher-than-normal volume – I don't know if the noise level varies depending on room location in the building. They can't very well pick up the hotel and move it, so you either deal with it or go elsewhere. I can sleep through a lot, the shuttle was quick, and the room was nice, so all in all my stay was fine.
The place is clean enough and the service is good. Our tub drained really slow. There were lots of options for breakfast and it was really good for the price. This didn't bother me but you could hear the jets taking off all night they do provide ear plugs in the room :)
If you value service from employees and a clean room, look elsewhere! The staff is too busy on cellphones to care about you or your needs. What ever happened to concept of people having to do some work, while at work?
The hotel is supper clean and the cleaning and breakfast staff are great workers. But the Check In and Check Out stuff were not helpful. You complain and they just make excuses but do not solve the problem.
I chose this motel specifically because of how close it is to the airport. Having taken taxis from the strip to the airport previously, and knowing how much the ride cost, I wanted to be closer ~ but SURPRISE! This place has a free shuttle! $20 saved! The service could not have been better. As a short line (1 person being helped, 2 including myself, waiting) formed at the reception desk, another clerk came in and helped. When I got to my assigned room, I realized maid service had not been there after the previous guest. Went back to the front desk, no problem - wiithin minutes I was ensconced in another room that was immaculately clean. The room is nothing fancy, but has newer furniture and bedding, flat screen tv, plantation shutters and granite counter on the small bathroom vanity. It also has a hair dryer and iron/ironing board. WIFI is free and works well. There is no restaurant on site but upon checkout you are offered takeout menus and there is also one in the room that for a company that delivers from various local restaurants and includes their menus. The clerks at the front desk were great. They keep the coffee in the lobby going all day and night. Iced lemon water is also available, as well as fruit, oatmeal, hot chocolate. While sipping a glass of the lemon water, I mentioned to the clerk how thirsty I was. 10 second later, she handed me 2 bottles of cold water to take back to my room. I did not hear a plane once, but ear plugs are supplied in the room for those who do. I was also offered a wake up call. There is a nice pool and a small gym, as well. For a relatively inexpensive place, it had all the amenities and was perfect for my stay the night before an early morning flight.
We enjoyed our brief stay here. Suprisingly quiet given the proximity to the airport. The front desk staff was very helpful in directing us to free parking on the strip and advising against taking an unecessary cab ride. Thanks!
I stayed at this hotel only for one night. My morning flight was at 7am, so hotel shuttle bus at 5am was very handy. Takes max.5 minutes to get to the airport. Nice driver, guided me to correct terminal. I couldn't have breakfast at the hotel due to early morning hour, but hotel prepared small bag with water, apple and nutri grain bar. I recommend the hotel to everybody.
This hotel is right at the end of the runway and its very noisy. Perhaps getting a room in the back of the building would help, but in a room up front, using earplugs is not an option. The shuttle was great getting too and from airport, only about 5 min.
I fly into McCarran at least once a year to visit a friend that lives in SW Utah. This year I had an early morning flight home,and did not want to have to get up extra early to drive 4 hours from Utah. So I decided to stay overnight in Vegas. I chose this hotel because it had a free shuttle and I needed to drop off my rental car at the airport. Taxis are so outrageous in Vegas and just not worth the price!! I could not care less about being on the strip and gambling as I've been there so many times in the past, this hotel was perfect ! When I dropped off my rental car I called the hotel and they told me where to meet my shuttle. Ricardo picked me up and he was an absolute gentleman!! The hotel itself looks like it is being remodeled as there was painting going on when I arrived. My room was obviously freshly painted and redecorated. I had a king size bed, a microwave and a mini refrigerator. Yes this hotel is directly below the flight path of the airport however it's not that bad. They even give you earplugs to help you sleep and I didn't hear a thing when I went to bed!! The room was very comfortable and you also get a free breakfast which included waffles, eggs, sausage etc. Everyone I came in contact with was very pleasant and professional. I would definitely stay here again- it was a great value!!
We were furnished with a nice large room with extra seating and easy accessible for two retired seniors. Will certainly plan to stay again when in Las Vegas. The staff and the breakfast was great. Easy to get to the freeway without congestion.