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Best Western Hoover Dam Hotel, Boulder City

4.5/5  - basé sur 197 notations.
704 Nevada Highway, 89005-2332, Boulder City, United States - See map

Our newly renovated Boulder City Property, located in Historic Boulder City (home to Hoover Dam) offers well-appointed, spacious rooms, friendly service at a great value. The Best Western Hoover Dam Hotel is conveniently located to shopping and dining as well as family attractions. We are minutes from Historic Hoover Dam, Lake Mead Recreational Area and only 30 minutes to the famous Las Vegas Strip. (Depending on traffic) We offer a luxurious indoor pool/spa, fitness center, meeting room, business center, laundry facilities and we are pet-friendly!! The Best Western Hoover Dam Hotel has an on-site restaurant as well as a bar/lounge with stunning views. Bring the family and enjoy what Southern Nevada has to offer.

Best Western

Hoover Dam Hotel

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 199 guest reviews
NOTE ISSUED
Excellent
114
Very Good
62
Average
13
Poor
7
Terrible
3
REFER TO NOTICE
Business Business
9
Couples Couples
83
Family Family
69
Friends getaway Friends getaway
9
Solo travel Solo travel
20
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good hotel, great location...but"

4
19/07/2018

We were on our way to Zion from CA and decided to stay in Boulder to visit the Hoover Dam. The hotel is in a great location, within an easy walk to some nice downtown restaurants, it was clean, good parking and the room was adequate for a short stay. Our only issue (minor but an issue) was the check in staff. The gentleman who checked us in was not overly friendly (it was not busy) and a little argumentative. When we went to our room we noticed that we did not have the password to the wifi...a quick call to the front desk got us the password but also a lecture that it was printed on the sleeve of our card key, trust me it wasn't printed on the sleeve. Because of the attitude that we received we decided to show the clerk that we weren't idiots and that the sleeve did not have the password printed on it as we were leaving to walk to dinner...well that was also a mistake because now we had to listen to him place blame on someone else who made the mistake of not printing the password on the envelope. The only mistake that I saw was a clerk who decided to argue with a customer over nothing. Didn't wreck our stay but a little better staff training in customer service seems appropriate!

"Nice stay"

5
14/07/2018

The structure may be older, but the rooms have been completely updated. It was an unexpected surprise. Very clean and very comfortable beds. They allow pets, so if you need a room that is pet-free, opt for the 2nd or 3rd floor.

"Nice location but not for a long stay"

3
08/07/2018

Hotel is a bit older, the vanity was behind the bathroom door, so another person could not brush teeth or get ready until the other was done. Is a big hotel and elevators are not convenient to most rooms. They have a restaurant, but breakfast is a brown bag with an apple and granola bar.

"Great reception."

5
08/07/2018

Best Western Hoover Dam Hotel, Thanks to Jeff' (not Gee-Off !) and Jean, for the full attention and ease of checking in here, such great people,giving us all the information that we required,the allocated room was great clean and smelling "fresh" free coffee and water were offered at once, the breakfast arrangement is a separate restaurant on site, although if it's your choice a pick up and go snack was freely available at the front desk,Slept soundly in our room. A very large indoor pool was on site. As it happens we left some items behind when we left,Jeff called me the same day,as we had travelled some way he said he would hold them until we returned,which he did,great,we then, even later on,two weeks, we then called and stayed again, great great,great, Thank you very much.

"Perfect Location"

4
07/07/2018

We stayed one night while traveling through Boulder City. This hotel is conveniently located near historic downtown with several restaurants within walking distance (loved the barbecue at Fox Smokehouse). Hoover Dam and hiking trails are a short drive. The hotel rooms open directly to the parking lot. There is an indoor pool that also sits off of the parking lot and a restaurant onsite. No breakfast included, but coffee and tea are available in the lobby and complimentary "to go" bags with bottled water, an apple and granola bar are available at the desk. The room was very clean and the bed was comfortable with a coffee maker, microwave and mini frig. Good Location at a reasonable price.

"Southwestern's best"

4
22/06/2018

What a great experience for a weary family traveling all day. The rooms were fresh, clean, well stocked and free of odors. The staff was cordial and helpful. Ate at the onsite restaurant which was tasty and included local musical entertainment. They sent us off with a care package for the road. Super thoughtful. Will definitely return.

"Convenient Location"

4
21/06/2018

We were traveling to the Grand Canyon and wanted to see Hoover Dam on the way. We did not want to stop in Las Vegas and this was a great option! It was extremely hot the day we arrived so were grateful for the good air conditioning in the room. It was great to have an elevator to take us to our 2nd floor room. A lovely room, very good bed. The restaurant next door was good for dinner and breakfast next morning. No breakfast provided by the hotel. A great stop, easy to get to the Hoover Dam next morning.

"Modern"

4
15/06/2018

My wife, myself, and toy poodle stayed here for one night. After some confusion at check-in, the manager of the hotel straightened things out quickly. Our room was quite nice, spacious, and modern in its decorations. It was clean and was equipped with a king sized bed, a flat screen TV, small fridge, and a microwave. It also had a sleeper sofa and comfortable chair. There was no breakfast included by the hotel but there was a restaurant right next to it. Our poodle cost $30 for the night which I thought was excessive. All in all a pleasant stay.

"Good for Hoover Dam"

4
15/06/2018

We wanted an overnight stay after visiting Hoover Dam and this fits the bill. Big Room but no Breakfast provided, just a grab and go bag consisting of water, an apple and a granola bar! Microwave, Fridge, small T.V. shower/Bath, coffee maker. Pool and Jacuzzi on site. Staff very friendly and no problems with noise or quality of Bed. One of our party was requiring Gluten free cereal so we bought our own but forgot Milk and when we asked if they could help they directed us to the on site separate restaurant who charged us $3.75 for a glass of milk, Ouch!

"Excellent"

5
13/06/2018

Beautifully renovated hotel right in the heart of the historic downtown district. A 10-15 minute drive to the Hoover Dam. Our room was clean, spacious, and updated. Check-in was quick and the lady at the desk was super friendly and offered great suggestions on restaurants in the area. Highly recommend this hotel for long or short stays in Boulder City.

"Decent hotel but be warned..."

4
13/06/2018

Pros Cost - This hotel is very reasonably priced for the location and what you get. Rooms - Rooms are very large and contained serval couches and a large king bed Bathroom - Was large with a separate door for the toilet shower area and the vanity Location - in the heart of Boulder City with many shops and restaurants close by Staff - Very friendly and helpful Cons Keep in mind this is an older hotel that has had a face-lift. So the old bones are still there. They recently renovated all the rooms with new hardwood, beds, tvs, bathroom fixtures etc... so don't be fooled by the photos which make this place look like a 10/10 when in fact its more of an 8/10. Many people complained about the noise and unfortunately it's true. They didn't renovate the walkways outside the room and remain an old tile composition so when you roll over it with your luggage it makes a lot of noise. We arrived at 12am for check-in and felt really bad that we might be waking up people rolling out luggage across the walkway, but we had no choice. This place is more like an inn/motel rather than a hotel. Entrance to your room is accessed from the outside rather than contained on the inside like your typical hotel. Overall a very pleasant stay but just wanted to warn people because the images are deceiving.

"Vacation "

5
12/06/2018

This hotel is nice and clean. It has a very friendly staff that will help you with any questions. They don't offer breakfast but have a restaurant at the front that has VERY GOOD food. It's a lot cheaper to stay a few miles out rather than in town.

"Great Location "

5
07/06/2018

The room was clean and comfortable. They had friendly staff. We loved the location. Even though they didn't provide breakfast they had a snack bag and coffee for us in the office and restaurant located next to the hotel with reasonable prices and decent food. We could walk to historic downtown and restaurants. It was not far from Hoover Dam.

"Good Accommodations"

3
05/06/2018

Room was clean and had the necessary amenities. There was a pool in a separate building. There was no complimentary breakfast offered, but there was a bar called “TAP” in the front of the hotel that offered breakfasts. I was a bit skeptical at first when I walked in, but the breakfast was delicious. A copy of the breakfast menu is available in the hotel lobby. There also looked like there was a restaurant across the street that was serving breakfast.

"Nice Place!"

5
04/06/2018

We were tired from our days travels and we arrived late, but the hotel clerk was waiting for us with a smile. Very nice and friendly. The room was small, but clean with comfortable bed. There was coffee and grab and go bags in the office when I checked out. Very close to Hoover Dam and that was our first planned stop. We had breakfast at The Coffee Shop down the street. It's one of those Diners, Drive Ins and Dives featured on TV. The breakfast was delicious.

"A good place to stop"

4
22/05/2018

After going through the Vegas traffic nightmare, we were quite happy to find this hotel offered a quiet, roomy, comfortable place to rest our weary heads. Only downfall was no type of breakfast amenity. Went to the attached restaurant which did offer breakfast as it was mainly a bar.

"Pleasant stay"

5
09/05/2018

Typical newer, larger Best Western so was as expected. No casinos in Boulder City! Large, quiet, comfortable rooms. Convenient location in downtown and near highway. No breakfast. Would stay again if the price was right.

"Not a great value"

3
30/04/2018

We paid $149.00 for our room maybe because we booked the day of stay. I see their rooms can go for as low as $90.00/n. Our room/stay would have been a good value at that price but at our price it was a bad deal. The young man behind the front desk was less than friendly. No breakfast, which surprised me. Lastly, not very generous with bonus gifts. If you are an elite BW member I'd recommend you stay elsewhere. There are many alternatives in town.

"Large family gathering for funeral"

4
29/04/2018

Clean, updated. Nice beds and bathrooms. Not a lot of in room frills but a great base for going out to enjoy the sights and local restaurants and activities. Historic downtown Boulder City is completely walkable from this location.

"good value"

4
29/04/2018

close to downtown and many restaurants, clean and friendly, good value for a family, we did not use all the amenities but were happy they were there, would have liked a slightly larger conference room

"Convenient to Hoover Dam and Lake Mead"

4
29/04/2018

Great place to stay if you're going to the Hoover Dam or Lake Mead. The staff is friendly, the rooms are clean, and it's conveniently located - all for less than $100! We'd definitely recommend staying here.

"Lodging prior to Hoover Black Canyon Kayak Trip"

5
29/04/2018

I had to meet my group at 6am at Willow Beach for a Hoover Dam drop off. This hotel is around 20 miles to Willow Beach. Quick friendly check in. Tidy comfortable rooms. Also a great value and has fridge microwave and coffee maker. Convenient to downtown Boulder City next to walkable shops and multiple RESTAURANTS. Definitely an option to consider in the area. Also right outside of Henderson so could make a good home base for Hoover and Vegas style action

"Nice location but not this pictured nice location."

4
23/04/2018

This is a good hotel with smallish but contemporary decorated rooms. Not a big fan of doors facing the exterior but that must be a west of Mississippi thing. There are a couple of elevators but mostly stairs and third floor rooms at the end are a haul to wherever your are parked. No complaints but a caveat. This location is more of a downtown area than this photo-shopped picture would lead you to believe. Doesn't affect the amenity but my wife is a stickler for ambiance and wasn't' impressed. Just saying if you judge a book by its cover ..... this is not the same book as pictured to the left.

"Not secure"

3
20/04/2018

The door to our room did not close easily. Even when I oushe dit shut, sometimes it would pop open. Also, couple of times we needed to get our room key rekeyed, and they didn't even ask for identification. Anyone could ask for any room to be rekeyed! We asked for a wake up call one morning and never received it. The restaurant at the hotel was execellent.

"Great overnight stay"

5
15/04/2018

We stayed one night on our way from LasVegas Airport to Grand Canyon South Rim. Hotel was inexpensive and lovely. Newly renovated. Very clean. Room had hardwood floors and good quality beds as well Fridge and Microwave. Staff was very friendly and even printed directions for us for our next 2 destinations. Fresh free coffee and breakfast snack bags were provided in the morning. Down the road is a grocery store that opens at 5 am, as well as 7/11 and MacDonalds if you desire. Hotel had indoor pool but we did not use it. Would definitely recommend if you need an overnight stay in the area.

"It is a Motel"

4
14/04/2018

Stayed 4/4/18 in Room #124. Room was clean and in good repair. bathroom also clean and water pressure very good. We were concerned about noise as there is no carpeting. But we heard no noise from outside or above us. Over-all a pleasant stay. Nice touch was the free bottled water from the office. No breakfast included. But then again the rate was very good for the room. There are a few close by restaurants to get breakfast. Only problem was mine and not the hotels. I left my wedding band on the desk. Called back the next day and a couple of days later, but it was not turned in. Again my fault but after 36 years of wearing it, I hated to lose it this way. This is a nice hotel with friendly staff and the Tap Room has good food and $1 draft beer the evening we were there. Would surely stay here again

"leisure trip"

5
10/04/2018

This motel was a great place to stop and stay at. I was greeted as I walked in the door, checked in efficiently, and tanked for stay with them. The breakfast was enjoyable, the employee was attentive, kept the breakfast area full and clean. I would recommend staying here to anyone.,.

"EV Charging Available"

4
08/04/2018

I stayed overnight on business. The room was an end until so maybe a bit larger than some(?). I liked the clean flooring instead of carpet. Room was remodeled, hotel is remodeled. Walls are thin and you can hear alot if voices and TV into the late night. Room was clean and comfortable with newer furniture. Coffee and fridge in room. There is a bar restaurant attached to hotel. Did not eat. Went across street. Indoor swimming pool was full of delighted kids. Free EV charging which puts this place at the top of my list now for business trips. Will stay again.

"Up on the hill"

4
06/04/2018

The hotel room we stayed in was perfect for our family. 2 small children, under 9 and two adults. We only stayed one night and the children enjoyed being able to use the indoor pool and hot tub. The room was very clean and the renovation was well done.

"Short stay, but hope to come back"

5
03/04/2018

We only stayed one night on our way from flying into Vegas late and heading to the Grand Canyon, but would definitely stay here longer if in the area. Check in was both quick and delightful with the clerk, and the room was clean, spacious and comfortable. Not too far outside the hubbub of the city. If you have a car and want to escape the town, look here first.

"overnight stay"

5
29/03/2018

This is an excellent and very very clean Hotel. The staff were beyond excellent and extremely helpful......The Tap room restaurant and bar are great....the food super. This is the second time we have stayed there and will definitely do so again.

"Not in Vegas"

3
26/03/2018

Boulder City is a clean compact, tidy little town outside Vegas. Unfortunately, the BW is not up to the level I have come to expect from a BW. There is no breakfast area, tho you can get a cup of oatmeal or a grab and go bag in the lobby. The pool while covered is across the parking lot from the rooms. All rooms are accessed from an outside walk and the surface is mimic'd stones so a rolling suitcases rattles along in front of your room. There is also no elevator for 2nd floor rooms. Rooms are on the small size with minimal room to move around in. On the plus side, the rooms were clean, the staff friendly and the price is less than properties with more amenities. The saving grace for travelers is the 'TAP' a micro-brew pub is on the property and serves good food and drinks. Good for a one night stay if you are traveling and only need a bed.

"Reliable"

3
22/03/2018

Perfect room for catching up on sleep but not much more space than that...decor was dark and with a room on the first floor you had to close the blackout curtains so new arrivals weren't watching as they arrived. A bit pricey for what it is.

"Family trip"

5
19/03/2018

Great place for families , especially the indoor pool , the kids loved it! Since it was a very cold weekend . If u don't like the Vegas strip noise and the RESORT fee they impose on the strip , this is the place to be , I didn't mind the 30 min drive :)

"Wonderful Stay"

5
17/03/2018

My wife and I stayed one night at the Best Western Hoover Dam. The room was spacious and clean and the price was very reasonable. The hotel is located 10-15 minutes from the Hoover Dam and the Lake Meade Recreation area. The staff was very friendly.

"For those who don't like sleep"

2
17/03/2018

Gosh.....rooms were nice, bathroom lovely, comfortable beds, but hard to sleep. I could hear every conversation, every footstep, every rolling suitcase outside my door. The hotel is more of a motel with rooms opening to the outside, so noise was a real issue, as was the cigarette smoke wafting into my room from the balcony. Breakfast was a grab and go bag of an apple, water and a granola bar. Not quite up to par with other Best Westerns. Desk Staff was awesome, but unfortunately their kind helpful attitudes and lovely smiles doesn't make up for the lack of sleep.

BestWesternHotels, Corporate at Best Western Hoover Dam Hotel, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Felt like a cheap Motel"

2
11/03/2018

Even though we paid 140$ per room, it felt like we were staying at a cheap motel. Our rooms were on the third floor of a building without elevator, and he had to carry our heavy bags all the way up. Besides, all the rooms are right on top of each other, with paper thin walls. We could even hear our neighbors snoring, walking around and making tea at 6am! The bathrooms were poor as well, with barely tepid water and a very weak stream. We don't recommend it.

"Comfy and convenient to avoid the Vegas crowds en route to AZ"

4
03/03/2018

All the usual comforts and amenities, plus great restaurant attached to hotel. CAn eat and have a beer or two and walk vack. BW bought an older hotel and did a complete makeover in and out. Heated pool. Nice set up for handicapped guests. Coffee in lobby. Courteous desk manager.. Aircon/heater in room 118 was noisy in early March '18. Maybe fixed by now.

"Stay at this new hotel! You'll be glad you did!"

5
03/03/2018

Very clean and comfortable rooms. Try The Tap for a micro-beer, and a meal. Sometimes you can grab a P.B.R. for a buck. Anthony is easy-going and eager to engage in a conversation, as are the rest of the wait staff. It's also an easy walk to restaurants bars and antique stores.

"one night stay while traveling"

5
03/03/2018

Very nice oasis out in the desert, no one was in the pool but it was great. Plenty of parking and room was clean. The lobby was very nice. I plan on staying there again on my next trip through. Having to write over 200 word in this review is a pain.

"Nice surprise...Would book again!"

5
28/02/2018

We had been planning a trip to Las Vegas as 1st time attendees of CES convention which is a 170,000 strong industry only electronics show. All of Las Vegas was plus $500+ a night for the week so we found this hotel in Boulder City that was not price gouging. We could not believe rooms going for $100! A week before the convention we made some calls and the room was not booked right. We reached out to the GM Jeff and over a few emails he got the room style we needed! When we arived we checked in with in minutes and off to the room. It looks like the hotel has gone though a resent remodel so the office was nice places to sit, use wifi, computers if needed small area to buy snacks and drink etc. Room was nice and comfortable and lots of room. Staff was very helpful and most important friendly! They didn't have breakfast but did have a bag to go concept of fruit, energy bar and water which worked for us in a rush due to our shuttle came early so take us in to Las Vegas. Strange day of fog and massive rain so we had a 30 min shuttle ride and its about 30 miles. We got back to our hotel that night and it was really quite neighborhood. Seem safe and residential. The restaurant on property was open and nice place to unwind and have a drink and good menu. Our room was comfortable, great tv channel line up with Cox. Room had a mini frig and microwave, and indoor pool and work out room. If your someone that doesn't want the chaos of Las Vegas a short drive to Boulder City Best Western just might be great alternative!! Plus no ad on parking fees! Would book again! Indoor pool and

"Remodeled new rooms"

5
21/02/2018

Comfortable room with pleasing color choices and hardwood floors. Very comfortable bed and bedding. Pleasant smelling soap and body products. Good quality fitness center and nice large indoor pool. Pleasant staff. Only disappointment this hotel does not provide breakfast.

"Traveling with dogs"

3
10/02/2018

This newly remodeled hotel was in a great location and they accept large dogs which was a plus for us. The front desk staff was efficient and pleasant. The dog area was approximately a 10x10 ft gravel area. However, there is a nice park with poop bags available 1/2 block away. That part was great. However, the new flooring in all of the rooms is a hard surface, no carpet to deaden the noise. It was without a doubt the noisiest hotel we have ever stayed in. You could hear if someone coughed several rooms away and we could hear people talking and arguing all night. Additionally, although the rooms are non smoking, all rooms open to the outside which is nice when you have dogs, but people smoked directly outside their doors. We don't plan to stay there again which is unfortunate because the hotel has lots of positives.

"Needed a room for 1 night"

5
23/01/2018

I live in Boulder City not har from this hotel. Last night when I got home, the lock on my front door was jammed and wouldn't work. After messing with it for about an hour, I decided to just get a room for the night and deal with the lock in the morning. The check-in was quick and easy and the desk clerk was friendly, polite, and professional. I got a room in the 2nd floor with two beds and settled in. The room was nicely appointed, with a flat screen tv, wood flooring, and 2 comfortable beds. Included is a microwave, a nicely tiled tub/shower area and a small desk. Very nice. The room was spotless and well-supplied. Nice!

"First Stop on Twelve Day Road Trip"

4
14/01/2018

The BW Boulder Dam was the first stop on our 12 day road trip. Check in was easy and the staff were friendly and eager to help. Our room was clean, the bed was comfy with lots of pillows to choose from. The dispensers with shampoo and other toiletries were filled, convenient and in good working order. The shower was good with lots of hot water. It was an easy drive from the Las Vegas airport, as well as to the strip and also the Hoover Dam. We knew when we reserved that breakfast was not included, but there are plenty of great options in Boulder City that made up for this. We are Best Western diamond members, and this was one of the better hotels we've used in this chain. I'd love to visit the area again, and if we do, this will be our first choice for lodging.

"Great place to stay"

5
12/01/2018

We found this was a nice olace to stay if you don't want to be a n Vegas but still close to all the attractions. It's very easy to get to Hoover Dam the South Outlet Mall and the airport from here. The best part of the stay here was the staff. They were friendly and helpful. The rooms were nice. And the area at night was pretty, with restaurants in walking distance.

"Convenient good stay"

4
08/01/2018

Good location for Hoover dam, friendly staff, good rooms, no breakfast but grab bag is a good idea. Restaurants nearby, hotel restaurant small but very good food and beer. Easy parking, rooms clean, good value.

"Hope You Aren't a Light Sleeper!"

2
07/01/2018

The room was clean with "modern" décor. No carpet, but nice tile. Shampoo and conditioner was in the shower. But our room on the second floor was near the stairwell and elevator. All rooms had an outside walkway, and were not enclosed. In retrospect, it wasn't even the noise of people clumping up and down stairs, and talking loudly outside. The problem was the concrete walkways were designed to look like cobblestone pavers, with lots of texture. So all of the rolling suitcases and housekeeping carts going buy sounded like a freight train: rumble, rumble, rumble.

BestWesternHotels, Corporate at Best Western Hoover Dam Hotel, responded to this review
Thank you for taking the time to provide feedback of your recent stay, and we are sorry to hear that it did not exceed your expectations. Your satisfaction is important to us and we hope you will give us another chance and stay with us again. -Best Western Hotels & Resort

"Very Clean Nice Rooms"

4
02/01/2018

The room was very nice and the beds were comfortable too. The bathroom has Shampoo, Conditioner and body wash in the bathtub/shower pump containers. On the wall by the sink there is a lotion pump container. It was nice to have the things you would use in the bathroom right there..

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your recent stay with us!! We appreciate the feedback and hope to see you again soon Until then, safe travels Best regards

"Good value and location"

4
01/01/2018

We enjoyed our recent stay at the Best Western Hoover Dam. A room with two queen beds was snug but ultimately quite comfortable for our family of four. The accommodations are nothing fancy but clean and offer extras such as a coffee maker, refrigerator, and reliable free WiFi. Given the price, this was a great value. The location is also quite good - right in the center of Boulder City with all the services one would expect (e.g. supermarket, banks, restaurants) within walking distance. At the same time it's just a few minutes drive to Lake Mead and Hoover Dam. I also give the hotel points for having a small but well equipped fitness room - likewise clean and in good repair. There is also an indoor swimming pool but we didn't use it so can't comment further. The two downsides worth mentioning are: rather thin walls and thus potential for noise from neighbors, and the occasionally slightly worn furnishings. To end on an up note, though, all staff members were very helpful and welcoming.

"Great stay away from the city"

5
30/12/2017

Although we were visiting family in Henderson and Las Vegas, we chose to stay in Boulder City and experience the charm it has to offer. The town was a pleasant contrast to the city. The room price was better than anything I could find closer in to town, so it was a win-win. I love Boulder City.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your recent stay with us!! We are glad you enjoyed it as well as Boulder City!! Hope to see you again soon!! Best regards

"Great Stay!"

5
29/12/2017

We have been on the road for 12 days and this is the best property we've stayed at. We have a large dog so we've been staying at Best Westerns when possible because they allow pets and we know what to expect. This property however, was our favorite. Clean and spacious room, fridge and microwave (not necessities but nice to have) a pool / hot tub, nice fitness facility, ample parking and a restaurant, Tap, on property (the food was great!). Also, Daniel, who checked us in was very kind and helpful, a great way to start our stay! The property is a quick walk to the historic downtown area with lots of cute shops and places to eat. There is a park next to the hotel that was perfect for walking our dog around. Boulder City is a great little town that we enjoyed exploring. I would highly recommend staying here!!

"Ok for a stop over"

3
29/12/2017

Satisfied with the room, checkin and check out process. Internet speed is poor quality. Location is right on main street which makes location hotel easy. Low quality soap, shampoo and connditioner. Overal an ok stay.

"Clean and well maintained."

5
28/12/2017

We stayed for 3 days. Rooms were very clean. They've really did a nice remodel on this property. And it's close to Vegas, if that's what you want. We enjoyed walking downtown Boulder City and eating at the local restaurants. We'll be back. Food was very good!

"A few problems"

3
28/12/2017

There were a few problems. Coffee maker was not plugged in and required them to move the fridge to do so. The coffee was all decaf. The closet was tiny. No free breakfast. Staff was responsive and friendly, but too many little problems.

"It's a Best Western"

4
27/12/2017

It's a Best Western. You know what to expect for you and your family and this property does everything it can to live up to your expectations. Very good value. A much needed faciity in that area, and an choice you can't go wrong.

"room and staff"

5
27/12/2017

Our stay was excellent room was very clean and appearance were great It was xmas eve and day and the staff was so pleasant Would definitely recommend to others and Would come back again for should. Price was great

"Nice clean hotel BUT...."

3
27/12/2017

Beautiful super clean rooms. Hard to recommend however because the walls are paper thin. I had a hard time sleeping, and I NEVER have a hard time sleeping. Seriously, we could hear EVERYTHING from kids coughing to people talking to weights hitting the floor in the gym below us. Also, no hot breakfast.

"Much needed improvement for Boulder City"

4
16/12/2017

This hotel was nicely remodeled in 2017, and is now a 3.5-to-4-star modern hotel in the heart of the city. Small but good restaurant and brew pub attached to premises, and only a few blocks to 2 additional pubs, shops, and many more restaurants. Indoor heated pool with spa & separate workout room. Boulder City is a quiet, non-gaming old-time tourist town, but only 15-30 minutes from all the gaming you need (or don't need).

"Amazing Best Western Experience"

5
12/12/2017

From check in to check out, we had an awesome experience. The beds were very comfortable and the WiFi was high speed! Parking right outside our door, pet park was very close to our room and their pool was heated! Overall, great experience!

"A nice hotel in a nice city."

4
12/12/2017

This property has recently reopened after a multi-year major renovation. With the reopening it is now a Best Western. It is conveniently located in downtown Boulder City and within walking distance of a number of restaurants, etc. It is also convenient to the highway to Boulder Dam and to Las Vegas. Bring your slippers as the refurbished rooms have wood-style floors without carpets.

"Boulder City"

5
11/12/2017

Unfortunately in our situation we could not find a pet sitter, and to our surprise BestWestern allowed us to bring the furry ones along. We were skeptical at first but we had a great experience. Thank you!

"A Great Stay"

4
08/12/2017

I was pleasantly surprised at how nice the rooms were and how clean. The rooms had a coffee pot, small refrigerator, internet and were a very nice size. With a good size sitting area and nicely appointed. There was a pool indoors. The restaurant and bar was clean and really they know how to cook. We will be going back some time in Jan. and we are looking forward to it.

"Wonderful Stay, Fantastic Front Desk Staff"

4
06/12/2017

Very friendly and helpful front desk personnel. Room was comfortable, nice bedding and towels. Convenient location, close to center area of town. Parking is right in front of your room and can be noisy, especially on the ground floor, with other guests talking. There is a restaurant and bar associated with the hotel however, did not use it. The room has a refrigerator which we always use when we travel. Didn't mind staying here at all.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for taking the time to send us your feedback. We strive to provide an exceptional experience and will make every effort to improve Thank you for staying with us and look forward to seeing you again soon Best regards

"Best in Town"

5
05/12/2017

This hotel was awesome and the town was great. Very large room for a very decent price. The restaurant, The Tap, was excellent and right at the hotel. We were close to walking the town and easy to get to our zip line experience from the hotel.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for your kind response. We really appreciate your staying with us and hope to see you again in the future!! Best regards

"Great Place to Stay"

5
29/11/2017

The place was very clean. It was basic room size, but also had a fridge and a microwave. We didn't use the pool, but saw other people enjoying it. The check-in was very easy and we didn't even have to check-out.

"GREAT stay and value!"

5
28/11/2017

What a great value. Clean, quiet and up to date. Minus a few smokers in the parking lot, our stay was excellent. Great gym, pool, service and again, the overall stay was very nice and great deal! I highly recommend this hotel!

"Great Place to Stay"

5
28/11/2017

Very friendly place to stay. Staff are very helpful. Rooms are newly redecorated and very tasteful. The Hotel is located close to down town and close to a lot of dinning places. It also provides an easy drive to Lake Meade and also to Hover Dam

"very nice place to stay"

5
25/11/2017

i recomand this place it was beautifiul the best experince in a long time i give it A +++ you will like it the room was clean it smills nice the staff was wonderfull very nice upgraded rooms and helpfull staff

"Ants"

2
25/11/2017

The room I was given was infested with ants. I reported the problem and was told the manager wouldn't be in until the next day. I was given another room and the person at the desk said she couldn't believe there were ants and would let the manager know. I never received a follow up which I thought was ridiculous.

BestWesternHotels, Corporate at Best Western Hoover Dam Hotel, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Nice Property Like the Split Rates"

5
22/11/2017

I liked how the property had a breakfast rate and non-breakfast rate where you can actually save a little. Property is located in a nice clean neighborhood where you are within walking distance of the downtown area. Also you are not too far off from Hoover Dam which is what you are there to see unless you are just passing through. Don't know about all the other negative reviews. Walked into a nice clean room with decent amenities and that is all I'm pretty much looking for. My wife cares about quality so we are pretty much either a Best Western or Choice Hotel fans or Holiday Inn Express fans. Just depends on your budget but from a solo perspective, I can just as easy stay at a Motel 6 in some parts of the country. You go with what you know. Safe travels to everyone and a Happy Holidays to everyone.

"nice stay"

4
21/11/2017

great place great price will stay again if in area easy access and lots of parking and clean rooms and only issue was it did not have a hair dryer in the room all good we carry one if you are tired and need a good sleep stop in and enjoy

"Great place to stay"

5
21/11/2017

Close to Vegas without the traffic. Easy access to Hoover Dam. Great rooms at a good price. No breakfast but the The Tap restaurant was very good but not if you are on a family budget. Other places are close by.

"We'll stay here from now on!"

5
19/11/2017

When visiting our daughter and granddaughters or even Vegas, we will stay here. Great value. Beautiful room. Quiet, comfortable, clean, convenient to mid town Boulder City. Easy parking. Wonderful pool and gym area.

"Good location"

4
19/11/2017

Great location on a Saturday night when Vegas is expensive and crowded . We needed a place after a 10 hour drive and the room was easy to get to and clean. We got up and went shopping in the unique shops next door.

"Great Stay close to Hoover Dam"

5
16/11/2017

This is a Great Hotel and Great Value for the money.... Very Clean and very friendly staff.... Hotel is located just minutes from the Hoover Dam, and about a 20 minute car ride to the Las Vegas strip.....

"Sufficient For Needs"

4
14/11/2017

Stayed at location during an athletic event at Lake Las Vegas. Price was right. Fine for a night or two stay. Friendly staff, newly refurbished rooms, and far enough away from the busier roads to be quiet.

"Paper thin walls"

2
13/11/2017

The main purpose of being in a hotel room is sleeping and for me, the room needs to be quiet. This was not the case (in room 216) where the walls were the thinnest I have had to put up with. To explain just how thin, when the guy got into bed in the room 217, the wall flexed onto my side of the bed head. At least this couple were happy, as opposed to the couple in 215 who had an argument at 3.30AM and with whom I now share intimate knowledge about their relationship. I would have given 1 star but the rest of the hotel is perfectly good. Nice staff, clean room, good location etc. Shame about the walls, shower curtains would do a similar job.

"Great stay!"

5
12/11/2017

Clean and comfortable! No carpet - which seemed a cleaner way of doing things, but bring some slippers. Ask for a room furthest from the bar/restaurant. Great hotel. The art is charming old pics of Hoover Dam construction - nice. Coffee in the room, and a Starbucks just down the street. Excellent breakfast across the street too.

"Great stay"

5
11/11/2017

Clean and updated. Great service. The Tap restaurant attached was a good place for drinks and snacks. Close to Vegas and Hoover dam. Would recommend staying here over anywhere else we stayed on the strip.

"Vegas - Hover Dam trip"

5
06/11/2017

Best hotel for Hover Dam trip. The hotel is 30mins from Vegas but very close to Lake Mead and Hover Dam. Very spacious room, beautiful bathroom with great shampoo, condition and shower gel. The indoor hot tube with free cool water and hot tube make our trip perfect. We went to Lake Mead and Hover Dam during the day and relax in the hot tube when come back to the hotel. Breakfast is free, basic and could be improved with egg and sauces.

"Worst stay "

1
04/11/2017

I love best western but this one was terrible parking is horrible the tap restaurant I ate at was terrible and the front desk agents were terrible except for a woman named Stephanie she was very very nice helpful and explained everything I needed to know but the next day the other agent Daniel was completely rude and offered no help or assistance I found stuff under the beds the noise is absolutely ridiculous worse stay ever that Daniel needs to get his attitude together because if you hire agents like him then I don't see how you are still in buisness

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
I am so sorry you had a bad experience with us. I hope we can make it up to you.. We truly appreciate your loyalty to Best western

"Great stay"

5
03/11/2017

Great location and staff. Front desk clerks very helpful. Mattress were not the most comfortable but bedding very nice. Girls weekend nd we loved the hotel. New modern rooms, clean, everything you need

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your feedback!! We strive to exceed your expectations and will look to continually improve. Best regards

"Pleasant stay"

5
03/11/2017

Very nice hotel with comfortable rooms. New laminate floors felt much cleaner than carpet found in most hotels. In town and walking distance to many restaurants and shops. Pet friendly but the dog walk area was minimal. There is a bar/restaurant attached to the hotel which had patio seating as well as indoor. I did not spend time there but it was pretty busy so must be pretty good.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your stay with us! We hope we exceeded your expectations and look forward to seeing you again soon!! Best regards,

"Great value"

5
03/11/2017

We stayed overnight in Boulder City after Flying into Las Vegas late in the evening. The drive to the hotel was quick and easy and the room was exceptionally clean and comfortable. We would definitely stop here again. The only disappointment was that there was no included breakfast but the value of the room made up for it.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your recent stay with us and your valuable feedback! We truly appreciate it Best regards

"Beautiful hotel near Hoover Dam"

5
02/11/2017

High end, modern hotel feeling not always seen in chain hotels. Art in room includes photos of Hoover Dam, a nice local touch. This would be a great jumping off point for all types of desert or lake activities, plus only a four hour drive to the Grand Canyon. Staff was great!

"Great Hotel"

5
02/11/2017

We were very impressed with the size of the room and the lack of carpet in the room. I hate dirty carpets. The only problem was that it did not have the HOT breakfast. It is always something that we look for in a hotel.

"Love The Boulder City Best Western"

5
02/11/2017

I loved my stay here it was great I would recommend it to everyone. The staff were great the room was great and the location was great. Also, having a laundry and workout are were used by me and they were great.

"Good"

4
01/11/2017

Good hotel. Nicely located. Walking distance to many cool bars and restaurants. I was in love with the city itself and wish could stay there longer. Hotel was simple but good. Nice staff. Perfect for a short stay in the city.

"Great Place At A Great Price"

4
31/10/2017

Quiet, comfortable, economical, everything was as it should be. Stephanie and Oliver were great. Great restaurant across the street. That is pretty concise, but the reality is that this place is perfect in terms of heading east or coming back to Vegas but not wanting to go into town in the evening.

"There is almost nothing negative to say about this place..."

5
26/10/2017

Seriously, great place. From the wonderful check in..wonderful modern remodeled room on the top floor which had a wonderful wood floor (why don't hotels do this more.. so much cleaner and easier to upkeep and hygienic if kept up). Wonderful welcome bag was given at the check in as a BW member, made me feel so welcome. The breakfast snack, wasn't as impressive but a nice gesture and there are plenty of places to get wonderful breakfasts nearby truly a unique area and great town. The room had everything you could need and was super nice. Best sleep on a week long trip.. very comfy bedding.

"Passing through Boulder City, NV"

5
26/10/2017

My husband and I enjoyed our stay at the Best Western Hoover Dam Hotel. The rooms were clean, bed comfortable, price very good. Because they had a restaurant on site, there was no free full breakfast. We did receive an apple, a granola bar and some water. They also had free coffee and tea. The fitness room was very nice. I noticed a lot of people enjoyed the indoor pool. Their are a lot of cute little shops in the area.

"REALLY BAD EXPERIENCE"

1
25/10/2017

After a long day on the road, I stayed at a room on the ground floor. The people directly above me sounded like a herd of elephants stomping around until late that night! I could also hear them talking, as they weren't making any attempts to be quiet. I was too exhausted to complain and try to move to another room. Please be aware that the floors in the rooms aren't carpeted and apparently, there isn't any insulation to keep down the noise level. This was the worst experience I've had at a Best Western.

"Bypass Vegas and stay here"

4
24/10/2017

If you are heading south this is a way better town option than Henderson or Vegas. The Best Western Hoover Dam is easy to find, doggy friendly and has a great little restaurant/pub right beside it. Boulder City makes me think a bit of Route 66 even though it isn't on it. Hotel itself seems like it was recently refinished but we liked it. Only issue was some very loud half drunk guys outside our door for about an hour after we came back from the restaurant but that wasn't the hotel's fault.

"Exceptionally nice room!"

5
23/10/2017

The layout of the room was different than any we have stayed at, and really liked it. Also liked the vinyl flooring, which is much better than carpet that getts grimy and makes your feet black! Was a bit disappointed that there was no free continental breakfast at this hotel.

"50th class reunion"

5
18/10/2017

Came to town to attend 50th Class reunion. Very helpful front desk staff when television remote would not work... Very clean rooms, pleasant staff. The highlight of my stay was the first morning there. About 20 members of the class converged on the dining room unannounced or prescheduled. The wait staff went OVER and ABOVE to keep us in coffee and bring our breakfast in a timely manner (kudos to the kitchen staff as well!!). We stayed in the room for over 2 1/2 hours -- never a complaint or slow service even though we were keeping them from turning over the tables. Great experience. Thank you!

"Quiet Motel"

4
18/10/2017

Off the beaten Las Vegas path. Quiet and easy access to the Motel property. There was a couple restaurants within walking distance of the Motel. There was no continental breakfast but a breakfast voucher was given that could be used at a restaurant next to the Motel. There was parking for cars and trucks that have trailers.

"Great Hotel!!!!"

5
16/10/2017

The Tap restaurant is a must if you like great food and Beer. Worth the money for dinner and Breakfast. Rooms are clean and they allowed our dog for only $20 per night. Boat parking that is lit and has cameras on it.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your recent stay with us and the kind words. We really appreciate your business and hope to see you again soon! Best regards

"Newly renovated"

4
15/10/2017

Hotel was comfortable. Staff helpful & friendly. It's always refreshing when a hotel offers a place to sit other than the bed & an office chair. Roomy and comfortable. Plenty of parking & easy walk to Boulder City restaurants.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your recent stay with us!! We strive to exceed your expectations and we will continue to improve to do so. Best regards

"Best Hotel In Area"

5
15/10/2017

This is an old hotel that Best Western recently renovated. My room was located on the third floor which I thought might be a problem because I have a dog and would need to go on potty runs. There are stairs and an elevator. It worked out fine. The bed was very comfortable, clean and fresh. Excellent choice replacing the flooring with linoleum instead of carpet. The employees were friendly and helpful.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your kind words. We appreciate you staying with us and hope to see you again soon. Best regards

"BW Boulder, AZ"

5
11/10/2017

Great property. Recently rebuilt. Awesome service and amenities. They have a restaurant on property, so no free breakfast. Staff was helpfull and i did not have any problems. I will return in the future.

"Tourist location"

5
11/10/2017

The staff is very friendly and helpful. This is a perfect location to both Hoover Dam and Las Vegas if you are not a big gambler. Recent remodel makes for a great stay. Very easy walk to many nice shops and restaurants.

"Great hotel"

5
09/10/2017

Nice, newer hotel with close access to restaurants. Bathroom is beautiful with lots of towels. Also a small fridge, microwave and coffee pot (VERY IMPORTANT). Beds are comfortable and wifi is free. Indoor pool and hot tub.

"Awesome"

5
09/10/2017

Was an overall amazing stay great staff great bar the martinis were delicious and the pool was awesome for the kids . Would definitely return in the near future and would suggest this place to anyone who comes through.

"Great Value for the Price and Location"

4
07/10/2017

The owners have redone this Best Western to a very high standard. It was extremely clean and the staff was warm and friendly. However, the on line reservationist (not local) was rather rude and not very informative. Our only complaint was that our room had a King bed (our request) was it was squeezed into a small area with almost no room on the right side of the bed. So, I would recommend that you look at the room before you agree to stay there. Everything else was amazing!

"Value for money"

5
05/10/2017

The rooms are spacious and very clean. There is a desk & chair, and a coffee making machine in the room as well as a micro wave and fridge. For only $69 USD for a double queen what a bargain! They offer free coffee, tea and bottled water all day long in the reception. The indoor swimming pool looks good and the gym very clean, a little small but great for a quick work out. I was shocked at the cleanliness of Boulder City. Take a right out of the hotel and you come across a lot of lovely statues placed on the pathway & cafe's, antique shops etc.... to the left there is also a few Diners etc. great place to stop.

"Best"

5
05/10/2017

Every time we have stayed a Best Western we've have always had clean rooms and excellent service. I love that BW is pet friendly. Thank You. Thank You.Thank You. Thank You. Thank You. Thank You.Thank You. Thank You Thank You. Thank You. Thank You. Thank You

"The perfect place!"

5
03/10/2017

This hotel was one of the best we've ever stayed in. The location is perfect and we had such a good stay. The only thing we could pick at were the beds were a bit too hard. But overall this place is a GEM!! And the people are so nice and accommodating!! We definitely have found our hotel for Las Vegas without ever going!!

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for the kind words!! We are so glad you enjoyed your stay with us and look forward to seeing you again soon. Best regards

"Profiling and Discrimination"

2
03/10/2017

Will charge you $200 for just being a smoker in general even if your room has no odor of smoke at all. Management will not let you know that you are speaking with management until you actually request to speak with a manager, and then at that point they will say they are the manager even though they never mention it once during your five minute complaint on the phone. Make accusations and will tell you to take any legal action necessary to receive your money back unless you ask to speak with that general managers boss. Staff is unfriendly and though room is nice you can expect one of the worst experiences ever if you smoke cigarettes!

"Best stay on our trip"

5
03/10/2017

Super clean rooms, great beds and pillows. Easy parking if you have a trailer or moving truck. They were super accommodating with our room preference. On our whole trip this was the nicest place we stayed at for the cheapest price!!

"Family Vacation"

5
26/09/2017

I'm one of those people that looks at hotel reviews before I book. I looked at tons of hotels and this one was just had so many good reviews that I had to book! The hotel has just been remodeled and is super clean! Rooms look very nice especially because there's no carpet!! Bathrooms are very nice and tubs are big and spacious and the beds are super comfy!! Staff was very friendly and accommodating. The only thing I wish they had is a nice hot breakfast, but regardless I would stay here again!! Thanks for an amazing stay!!

"Noisy neighbor"

4
25/09/2017

This is a clean, comfortable place to stay but the walls are thin and we could hear our joining neighbor and the complete conversation. We had to play music to drowned out the noise. Which took us still a good hour to fall asleep. We learned all about his trip to Las Vegas and knew each of his children by name by the end of the hour long conversation. The Grab and Go breakfast is ok, but nothing to brag about! A hot meal would have been preferable to the cold granola bar and apple. Guess it would be a good option if you needed to but they could still offer a warm breakfast.

"Nice hotel...good value!"

4
20/09/2017

Our room was a pleasant surprise considering the reasonable price. On the small side, but not a big deal if you're not spending a lot of time in the room. Convenient parking, a nice little bar/restaurant adjacent to the property, and a great diner across the street for breakfast. Friendly staff. Would definitely stay here again.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your feedback. We greatly appreciate it and are always looking for ways to exceed your expectations. Thank you for staying with us and look forward to seeing you again soon Best regards

"Great value"

5
20/09/2017

Great value clean and super nice staff. Would return if in the area. Sidewalk a little noise while guess pulled luggage down the side walk. Manager was great and offer free bee. Free bottle water. Super clean place and nice location.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your feedback. We strive to exceed your expectations and will continue to improve to do so. We greatly appreciate your staying with us and hope to see you again soon. Best regards

"Convenient Quiet Stay"

4
20/09/2017

Nice alternative to busy Las Vegas area. Easy access to restaurants and Hoover Dam. Also several interesting museums within a short drive. Great scenery and quaint town. Good price for room, close to stores and a few casinos very close by.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thanks for your recent stay with us!! We always want to exceed your expectations and always strive to improve. Thank you for staying with us and hope to see you again soon. Best regards

"THE place to stay in BC"

5
17/09/2017

My wife and I had planned a date night and in an attempt to surprise her, I was trying to find a place to crash for the night so as not to have to make the drive home after having a few drinks. It was to be a big surprise for her. I had packed a change of clothes for her, gathered all of her make up, like literally, ALL of it. I have no idea what she actually needs, so I grabbed it all. We were supposed to meet after we both got off work, so she was just thinking we'd be headed home for the evening. I was excited to have planned something fun for her. But alas, it seemed everyplace was either sold out or a little overpriced for just a single night. This includes the Best Western Hoover Dam. The website gave a resounding "No rooms available for your dates" message. But, our date night included dinner and drinks at the restaurant on property, The Tap (check out my review of them too), I was hoping to be able to make it a one stop date, so I decided to call the location itself. I'm so glad I did. Jeff answered the phone and was absolutely phenomenal. At first it seemed I was out of luck, but he wouldn't just take the computers word for it. He dug a little deeper and found that they did in fact have a room available. I gave him the rundown of what I had planned and he was genuinely excited that he had the ability to be able to help me out. We had a wonderful conversation. Needless to say, my wife was very excited when we got to The Tap, and I took her to check in at the hotel. Checking in was quick and easy. The lobby is very nice and well laid out. They have "Go Bags" each morning with a water and a light snack for their guests. A really nice touch. My wife said it was just right to get her moving in the morning as she had to attend a meeting straight away. I forget the lady's name who checked us in, but she was absolutely wonderful. The entire hotel has just completed a remodel. The rooms are awesome. Hardwood and tile floors. Flatscreen tv's. Full sized mini fridge, a microwave, AND single serve coffee maker. We had a double queen room. It was vey clean. The AC works great and the light canceling drapes are perfect. The mattress slept very well. There wasn't an extra blanket in the closet, but since we weren't using the other bed, we took one from it. Each bed had four pillows. The clock has an accessory cord attached to it that plugs into your phone. I didn't see any USB plugs, but all of the lamps have electrical plugs so finding places for the phones and iPads was no issue. The is an enclosed pool and jacuzzi on property, and it looks really nice. We may take a dip next time we stay. We had a very good visit and I have found my "spot" when we decide to stay the night in BC in the future. Stay here, you won't be sorry you did. Jeff and Co., you guys are awesome. Keep doing what you're doing.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Mr. Wagner, So glad you enjoyed your stay! We really appreciate the kind words. We strive to exceed your expectations and will continue to look for ways to do so. We thank you for staying with us and look forward to seeing you again soon. Best regards

"Fantastic"

5
16/09/2017

We have been on the road for 6 months and stayed at a number of hotels. This was by far the best hotel experience we have had, extremely friendly staff, rooms were very nice and new, and walking distance to many restaurants in Boulder City. If you want the best hotel away from the hustle of the strip this is it. Still only 25minutes to the casinos. Much more expensive hotels don't come close to this.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for the kind words!! We strive to exceed your expectations and we will continue to improve to do so. Thank you for staying with us and look forward to seeing you again soon. Best regards

"No Smoke - What a Relief !"

5
13/09/2017

We couldn't believe how difficult it is to find a decent, reasonably priced, non-casino hotel anywhere within 30 miles of Las Vegas. We'd just spent a day touring the west rim of the Grand Canyon and refused to spend the night at a smoke filled casino. Unfortunately the vast majority of medium priced, regular hotels in the area have less than stellar reviews on travel websites. Hubby and I were surprised to find a good last minute rate on this hotel, with its very good reviews. Best Western didn't let us down. The buildings and grounds are beautifully maintained, and the hotel is nicely tucked away a few blocks from semi-truck noise of Hwy 93. The location is less than 10 miles from Hoover Dam and Lake Meade Recreation Area. We had a quiet room in the back on the first floor, with parking a few feet from the room. All rooms face outside like a motel, but there is an elevator for rooms on the second and third floors. Our double queen was spacious and very nicely decorated, and I really liked the wood floor compared to dirty carpeting in most hotels. Fixtures and furniture all looked new, and everything was spotless clean. The room was well furnished, with a desk and chair, dresser, night stand, microwave and mini-refridge, plenty of lamps and mirrors. We liked the wall mounted flat screen, which freed up space on the dresser for personal items. And we liked the separate nook for the kitchen appliances. Amenities were typical - iron and board, luggage rack, hair dryer, coffee maker, desk phone, radio alarm, ice bucket. The bathroom had a full size tub and tons of counter space for personal care products. Toiletries provided were above average, including a shower cap and mending kit. We really liked the shower wall dispensers for shampoo, conditioner and body wash. I seriously dislike all the plastic waste of single use toiletry bottles, and wasted single use bar soaps. Towel were thick and plentiful, and there was lots of hot water. The wi-fi worked well, and electrical outlets were adequate for charging electronics. The bed and pillows were very comfy, and blackout curtains facilitated late sleeping. Breakfast wasn't included - irrelevant because we don't eat the overly processed complimentary breakfast foods served at hotel breakfasts rooms. We were surprised though that Best Western provides complimentary "grab and go" bags, which contain a fresh apple, a granola bar, and a bottle of water. That's our kind of breakfast. The restaurant on site serves breakfast, lunch and dinner. The lobby has a small business center with two computers for guest use. The front desk staff was wonderful, both at check-in and check out. The only negative was no evidence of a water-saving 'green' policy. Most hotels now ask guests to help conserve water by reusing towels, changing sheets every third day, etc. I didn't see that at Best Western Hoover Dam.

"Jerry"

4
10/09/2017

Staff and location was very good. Our room however was neglected and not cleaned Friday morning. No towels, coffee, beds not mad, etc. When we notified the front desk they immediately took action to remedy the situation. They took $20.00 off our bill .

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
We apologize for not meeting your expectation's. We strive to provide a excellent experience and will take your feedback to heart to improve We truly appreciate your staying with us and look forward to seeing you again soon. Best reagrds

"The Tap Restaurant at Best Western"

3
08/09/2017

Best Western recently acquired this property out of bankruptcy in Boulder City. As Boulder City locals, my friend and I went to have a lunch at their new restaurant, The Tap, and ate on the patio which was refreshingly tolerable due to the efforts of an excellent misting system. Their cocktails were a bit on the high side, but strong enough to suit us. My friend enjoyed a beef dip with French fries; she raved about the fries and when I stole one, I had to concur. I was delighted to see Crab Louie on the menu (not something Southern Nevada is known for). Unfortunately, the crab was all finely shredded and the Louie dressing wasn't traditional. The salad was fresh and included fresh asparagus. I would not order it again, but it is a matter of taste, so who knows. The service was attentive, if, perhaps, somewhat doting. I would absolutely return and try other items on the menu. The pricing overall is reasonable.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your feedback. We will take your suggestions to heart and make improvements. Best regards

"GREAT STAY, CLEAN ROOMS, NICE STAFF, PERFECT PRICE!"

5
08/09/2017

For around $100 this place was awesome to stay at! The woman that checked us in was extremely helpful and nice. The rooms were very clean and the area around the hotel seemed safe. There is a nice lounge restaurant when you first pull in-this is nice if you want to get out of your room but not have to drive anywhere. The rooms were extremely modern and updated.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for your response! We take all feedback seriously and are glad you enjoyed your stay with us. We hope to see you again soon!! Best regards

"Excellent room"

5
06/09/2017

We only stayed for one night on a moving trip from Denver to LA but are sure we would have stayed longer if we could. The check in was fast and easy. The room was extremely clean, organized and well stocked! We will remember this hotel when staying in the Las Vegas area again!

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
thank you so much for the feedback!! We really appreciate you staying with us and look forward to seeing you again should you be in the area. We hope you are all settled in LA and had a stress-less trip Best regards

"New renovated and clean hotel"

5
05/09/2017

We stayed at this hotel during the labor day weekend. This is a newly renovated Best Western franchise hotel. Lobby is very clean and smells great. Free coffee , tea and bottled water in lobby. We were greeted with a friendly smile , warm welcome , and excellent customer service by Angie P. at the front desk. We enjoyed our clean and renovated room. Great value for the money! Will surely stay at this Best Western hotel again. The hotel is about 30 mins to Las Vegas strip and about 3 hours and 45 mins to Flagstaff Arizona.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
WE appreciate the great feedback!! I will let Angie know you appreciated her customer service. We always strive to exceed your expectations and will continue to hold that standard. Thanks for staying with us and look forwarsd to seeing you again soon. Best regards

"Wonderful place for dogs and owners!"

5
05/09/2017

Well appointed, recently renovated and landscaped hotel. Close to several restaurants, Evan's Grill was fantastic which was recommended to us by the hotel check in person. Rooms are large with ample room for our dogs and crates. Yes, a pet friendly hotel at that! Thank you!

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
thank you so much for your feedback. We take each and every guest response to heart. We strive to exceed your expectations and look to always be improving. Thank you again for staying with us and we look forward to seeing you again soon. Best regards

"very good experience"

5
02/09/2017

Clean room and outside environment. nice swim-pool, accessible to Starbucks and other restaurants. Close to hover dam. twenty-five minutes to strip. good spot if you are making vegas and grand canyon.

"Clean hotel"

5
30/08/2017

We booked two rooms in this hotel. We were there to see the hoover dam, took us 15 mins to get there in the morning so its a great place to stay if you want to see the dam. The rooms were really clean. Great amenities. Will stay again if I am in the area.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for taking the time to give your feedback! We strive to exceed your expectations and will continue to improve to to deliver on our service promise. Thank you for staying with us and we look forward to seeing you again soon. Best regards

"Accommodating staff, Newly renovated, Great price. "

4
27/08/2017

Stayed two nights for a family reunion. The staff was very helpful and went out of their way to put together 3 rooms near each other at a time when the hotel was full. The entire hotel has been newly redone and was very comfortable. The only drawbacks were that since this is an older hotel the rooms are a little small. They aren't cramped, but not as big as newer hotels. Also, they are a little noisy. Nothing major, but we could definitely hear people walking/running overhead. I would gladly stay here again.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
We truly appreciate the detailed feedback. We will make every effort to continually improve to make your stay that much more enjoyable in the future. Thanks again for staying with us!! Best regards

"Newest in the Area"

4
25/08/2017

Fantastic workout room and fine pool!! Rooms are updated and clean. Easy walk to restaurants and elevators for easy access. I love the fridge, micro and coffee maker in each room. Beds are a bit firm for me but they are new and clean.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for the feedback. We strive to exceed your expectations and always look to improve. Thanks for staying with us and we look forward to seeing you again soon! Best regards

"The Place to Stay in Boulder City"

5
22/08/2017

looking for a centrally located to stores, and tourist places that is clean, well decorated functional and well appointed room hotel with a staff from top to bottom with an excellent attitude..then this is your hotel when in Boulder City, NV!

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for the kind words... We are so glad you enjoyed your stay with us. We strive to exceed your expectations and hopefully we have the opportunity to do so again in the future. Best regards,

"great location & wonderful staff in Boulder City"

4
22/08/2017

great place to spend the night before heading to Hoover Dam & the Grand Canyon. My husband especially enjoyed the indoor pool after our flight & drive from Las Vegas. The staff was so nice & accommodating. Despite the pool closing shortly before we checked in, they allowed us to enjoy the pool that evening because of my husbands painful arthritis. The town of Boulder City is cute & just a 7 mile drive to Hoover Dam.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your feedback. We are so glad you enjoyed your stay and we look forward to seeing you again!! Best regards

"nice surprise"

4
19/08/2017

Located in the historic area. Only open a couple of months after a ground up renovation. very reasonable priced. Good off street parking. Pool, spa and good free wifi. attached Restaurant and Pub. Close to dining and shopping.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
We appreciate the kind feedback!! We thank you so much for staying with us and hope to see you again in the future. Until then, safe travels Best regards

"BEST WESTERN-HOOVER DAM"

4
14/08/2017

The bathroom is so small you cannot close the door unless you stand nearly behind the commode. We were in a handicapped room (stall shower) and this was totally unacceptable. The door should swing out rather than into the bathroom. This would alleviate one problem. I do not know why the bathrooms in all the Best Westerns we stayed in are so small. Seems their architect/designer would be more accommodating for handicapped people..

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
We apologize for not meeting your expectations. We will take your feedback and make changes to improve. Best regards

"Great Price and Great Rooms"

5
13/08/2017

The area of town may not have been the cleanest, but the hotel was nice and very clean. The rooms have vinyl flooring, which made them seem cleaner. Definitely worth the price! Ample parking and the rooms are easy to get to.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
We are so glad you enjoyed your stay. We pride ourselves on the quality of product we provide and will continue to ensure we maintain our high standards. Thank you again for staying with us and look forward to seeing you in the future Best regards

"Best Stay in Boulder City Nevada"

5
11/08/2017

Absolutely top notch! Rooms are clean, comfortable and attractive. Great restaurant with outdoor seating, in-door pool and workout room. Employees very customer oriented and a pleasure to deal with. I travel a lot in the Vegas area for business and this property is one of the best by far! I will definitely return!

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
We truly appreciate the great feedback!! We strive to provide a great experience and we will continue to hold our standards to the highest levels. Thank you for staying with us and look forward to seeing you again soon. Best regards,

"Excellent Location"

5
07/08/2017

We were very impressed with the cleanliness and newly renovated rooms!! It's a great location, we used it as a home base to visit the Grand Canyon as well as Hoover Dam. We would highly recommend this hotel!!

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for the kind words and we are so glad you enjoyed your stay!! We strive to exceed your expectations and look to improve all the time. Thank you for staying with us and look forward to seeing you again soon

"Great hotel close to Hoover Dam & Las Vegas."

5
07/08/2017

On a recent road trip, the Best Western Hoover Dam hotel was a great stay, very close to Hoover Dam & not far from Las Vegas. Great aircon in the 110/41 degree heat in July, a really large room, nice King bed, indoor pool on the property, dining option also on the property & supermarket & restaurants close by.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for the great feedback. We strive to exceed your expectations and will continue to improve to do so. Thank you again for staying with us and hope to see you soon. Best regards

"Really Nice Stay"

5
07/08/2017

My daughters and I really enjoyed our stay. The room was clean and thet staff kept our room clean and stocked for our entire stay. Please keep up the good work. Miss Chris and the young lady working with her doing my check in was very polite and friendly.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for the feedback!! We strive to exceed your expectations and will continue to deliver. Thank you again for staying with us and hope to see you soon

"Surprisingly excellent"

5
07/08/2017

Looking for immaculate, new inexpensive hotel with just the right amenities Enjoyed the indoor pool with convenience to room. Also the close location to walk to restaurants. Nice business center area with printer. Daily to go goody bags with fruit and water. Simplicity and convenience and above all inexpensive price for a family.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
We are so glad you enjoyed your stay with us!! We pride ourselves on providing a great experience and hopefully we did. Thank you so much for staying with us and look forward to seeing you again soon

"Great stay"

4
07/08/2017

No hassle, no worry, no problems. Easy booking, easy payment. Friendly and helpful staff. Clean, quiet, comfortable room. Convenient parking, restaurants and service stations close by and easy to find. Would definitely stay there again.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for the nice feedback!! We pride ourselves on exceeding your expectations and hopefully we did!!! Thank you for staying with us and we look forward to seeing you again soon

"Remodeled hotel close to the Hoover Dam"

4
03/08/2017

The room was spacious and clean, only thing was no free breakfast offered, there was a restaurant/bar at the hotel but we did not try it. We stayed there for a few days to see Lake Mead/ Hoover Dam and did not want to drive through Las Vegas we liked the proximity of the hotel, it was also with in walking distance to historic Boulder City.

"Nice getaway from the city"

5
03/08/2017

The staff is great. Chris made my trip great from the time I called her. She knew everything about everything. She allowed me to use there computer lab which is free to use for all guest and is setup professionally. Jeff was great too. I've never seen someone active in every aspects of the hotel from guest, to front desk and the maintenance. This place is lovely and worth the drive. Initially, when we were driving to the location it was a 45 minutes drive from the city. You can see more and more land and less casinos. However, we never knew that would make us love this place even more. We came to Vegas to shop and eat not gamble. The rooms are spacious.While in the city we stayed in a timeshare; The room was so small and no housekeeper, no elevator or even coffee at the counter. Best Western Hoover dam is cooler heat wise than the city too, At night everyone is safety tucked, but the police is always out ensuring this city stays peaceful. Staff, Spacious rooms, Pool is beautiful and Gym is amazing with TVs in front of every machine. here is a restaurant on site, Diner, across the street, CVS, McDonalds, Taco bell, Jack in the box, Pizza Hut and Burger king in the area.

"Great Trip"

5
01/08/2017

This was a hidden gem and we enjoyed it. The staff was great, the room was cozy, and the fitness center was the best. The amenities were updated and we were accessible to the highway. I will recommend the Best Western to my friends

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your feedback about your recent stay. We do truly appreciate you staying with us and hope to see you again soon

"Very nice, updated hotel!"

4
01/08/2017

We stayed here one night while traveling back to Vegas and got a great rate. We usually try to stay at Best Western Hotels and this one had nicer, more updated rooms than most we have experienced. There is a great bar attached to the hotel and I highly recommend the Southwest Cafe, across the street, for breakfast. The front desk staff was friendly and helpful with local info and the lobby even had a book out detailing hiking and mountain biking in the region. One other rare amenity was a nicer than usual fitness center. It was bigger than most, with newer equipment including free weights and a pull up bar. The only downside is that there is no free breakfast like at most Best Westerns. They do have "Grab-and-Go" bags with an apple, granola bar and a bottle of water. You can grab as many as you need for your family, etc. All in all, we would absolutely stay here again.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for your kind words!! We are so appreciate of your loyalty to Best Western and hope to continue to exceed your expectations. Look forward to seeing you again soon

"Amazing!!"

5
01/08/2017

We were extremely satisfied with everything at this Best Western. The pool, fitness center, and room were above expectations for the price. The staff was all very kind and helpful. We had a great stay!

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for the your kind words! We are truly proud that we exceeded your expectations. We look forward to seeing you again soon

"Hotel clean and neat, refurbished room. Excellent for the price. Big property. Many families. Close to Dam"

5
27/07/2017

I picked this instead of the Hoover Dam Lodge. I was glad i did. The room was clean, neat, quiet, had a fridge and micro, and they have coffee in the a.m. in the office. A diner across the street to walk to that was fantastic and good price. We sat outside too. The only negative thing was that the town closed by 10:00 pm. and we couldnt get anything to eat. The Lodge is just around the corner, and isolated with nothing near. It looks nice, and has a big casino, but we liked our Best Western Name and it was perfect. Husband did the weight room in the morning, pool was in a building by itself along the parking lot. I think dogs are OK too. Very easy and enjoyable.

"Very nice hotel"

5
27/07/2017

I would recommend this hotel, however, guests should know that like most Best Westerns, they do NOT include breakfast. Also, if you are using a GPS to navigate to the hotel, it is a problem. When we called the hotel, they did confirm that, and helped us find it. Beautiful room and nice pool

"Clean, neat, newly remodeled, very comfortable"

5
27/07/2017

Everything was clean and new. Air conditioner worked great at 107 degrees outside. Fitness room for hubby was just right he said. Workers were friendly and professional. Place was big but quiet. Convenient location for diner across street for breakfast, and to the Dam...just around the corner.

"Nicest of all the other hotels around..."

4
25/07/2017

I enjoyed staying at this hotel. The room was nice and cool, the beds comfy; there was a fridge, microwave and coffee maker. The bathroom was nicely renovated with lots and lots of towels. There were dispensers of shampoo/conditioner and lotion to prevent waste. The staff is super nice and friendly. The lobby has some amenities like free cold water, apples and free coffee, and you can buy snacks and basic items you might have forgotten. The pool was indoor and not appealing to me. I did take a chair outside and sat in the parking lot for a couple of hours. The hotel did not give me the best rate, I was able to lower the rate they gave me by coming on this Trip Advisor website and saved $30 on my 2 nights stay. When I added a third night, they matched the lower price. There is no restaurant or continental breakfast; either walk to the diner across the street or make your own in your room.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for your feedback! We are glad you enjoyed your stay here and look forward to seeing you again Best Regards

"Newly renovated with friendly staff"

4
20/07/2017

Rooms are clean and everything in the rooms is new. Great to check-in and walk into room with air conditioning already running to keep room cool. Staff is friendly and went out of the way to help bring my box of meeting materials out to the car for me.

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for the feedback! We are so glad you had a pleasant stay with us and look forward to seeing you again

"Better than expected.."

5
20/07/2017

This hotel has recently been remodeled to great success! The staff were awesome, esp. Jeff the general manager. The new restaurant is also awesome! I think I will be going back to the restaurant even if I don't have business activities near the hotel.

"Recently renovated new to the Best Western group"

4
19/07/2017

Nice decor very clean comfortable furnishings. Good size refrigerator for travelers. Easy access to highway.AC is an issue in extreme heat. restaurant and bar on site and convenient to other local restaurants. Good value but no breakfast included.

"Excellent property with amazing prices"

5
16/07/2017

Conveniently located in the center of town, the hotel is very comfortable and the price for your stay is so very good. Rooms are clean, beds great, bathrooms new and appointed with excellent amenities. Plenty of parking. An indoor pool and hot tub are provided but when the temperature is hovering around 105 not sure you're looking for a heated environment!!

Jeff V, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you for your great feedback!! We are so glad you enjoyed your stay. Our indoor pool/spa is subject to the extremely hot weather here in Southern Nevada, however being indoors does protect our gusts from the sweltering temps outside. Thanks again for staying with us and look forward to seeing you again soon

"Great"

5
12/07/2017

Great experience! The town is fun to visit. It is quiet. It was not very to get out of the confusion of Las Vegas yet still have everything we needed. The motel was excellent clean easy to get to and close to restaurants and stores.

, General Manager at Best Western Hoover Dam Hotel, responded to this review
Dear Maria, We are so glad you enjoyed your visit to Boulder City!! We are humbled by your kind words in regards to your stay here at the Best Western - Hoover Dam Hotel Thank you so much for staying with us and we look forward to your next visit. Best Regards

"Great new look"

5
11/07/2017

Loved the new look and cleanliness. Appreciated no carpeting on the floor and the shampoo, conditioner, soap dispensers rather than all the little bottles and small soaps. The total fresh look was appealing.

, General Manager at Best Western Hoover Dam Hotel, responded to this review
Heidi, Thank you so much for the awesome feedback!! We are extremely proud of the property and appreciate that you felt comfortable and liked our new look!!! Happy and safe travels and thank you for staying with us.... look forward to having you back!!

"Nice Hotel"

5
10/07/2017

The hotel was recently renovated. The property was clean, quiet, staff was helpful and friendly. Our room was on the first floor, was clean, nice and roomy. We thought the price was affordable and we enjoyed our stay at this hotel. The only issue we had was the noisy person walking around above us on the second floor.

, General Manager at Best Western Hoover Dam Hotel, responded to this review
We are so glad you enjoyed your stay!! We do apologize for the "upstairs" disturbance and will make every effort to alleviate that in the future Safe and happy travels you!! Best regards Best western - Hoover Dam Hotel

"OVERRATED... False promises, uncaring staff"

1
07/07/2017

Driving west from Austin with 3 other family members. I made a reservation here based on the glowing reviews. Having teens of the opposite sex that can't share a bed I requested a roll away. The central reservationist told me it would be an addition $10 and that she couldn't guarantee it. I then told her we would just book another room since we all needed beds after a 13 hour drive. The agent then told me it wasn't necessary, that although it it was not technically guaranteed, that she would note the reservation, and the hotel staff would borrow one from another property if necessary. Upon check in (11:30pm 99 degrees out) the young man said we didn't have a reservation. After providing the confirmation number, he found it. When I requested they make sure we had bedding for the roll away, he told me they didn't have roll always! I recounted my conversation with the reservationist, he then said they had them, but it was extra. I told him I was aware of the cost. Then the other counter person (who had been answering phones through all this, repeatedly telling callers the whole town was booked) said she had already given them away for the night. I was pretty hot at this point (it takes a lot to get me there) I asked him what was I to do with my extra person, he smirked and asked me if I wanted to cancel my room (knowing we had no other option)! I asked for multiple blankets, since we had to put someone on the floor. The room was hot, so we turned on the AC. We start setting up the room waiting for the cool to kick in, it never did...only hot air. They gave us another room, we had to set up all over. Bottom line: They put lipstick on a pig. Best Western Hoover Dam = a miserable experience.

, General Manager at Best Western Hoover Dam Hotel, responded to this review
We are so sorry for your under-par experience. Our roll-a-ways were not delivered in time and put us in a very bad position. I apologize for the confusion with Central Reservations, they should have booked the extra room for you as a precaution, as they were correct in not guaranteeing the roll-a-way. We strive to provide a pleasurable experience and are deeply regretful yours was not.

"I can truly say this was a very nice hotel"

5
27/06/2017

This is a refresh of a old hotel. The outside of hotel, lobby and guest room look Awesome. The room was totally new with very nice comfy beds. The bathroom was very nice with a hot shower and plenty or pressure to go along. The lobby area was a new modern lobby with a snack pantry and sitting area. Excellent location and accessibility. We would definately stay again if in the area.

, General Manager at Best Western Hoover Dam Hotel, responded to this review
We are humbled by your kind words... We are so glad you enjoyed your stay here and are especially proud of the the 'Refresh" you have so eloquently described. We look forward to your next visit to Boulder City! In the meantime, Safe and Happy travels!! Jeff Van Dusseldorp - General Manager Best Western - Hoover Dam Hotel

"Birthday Week Travel"

5
23/06/2017

First & Foremost, this is our SECOND stay at a BW in 5 days and this one is just as impressive!! I wish I would have gotten the sweet lady that was working the front desk because she is one employee of the Best Western family that is a PERFECT customer service person!! Bright smile, sweet personality and a delightful demeanor. She greeted me with that bright smile the very second that I walked in the door!! I had told her about how impressed we were at our prior BW earlier in the week, she expressed such gratitude for my opinion of the other property that I could feel how proud she was to be a part of BW. She informed that they had just recently reopened with new renovations including the new attached eatery, which there were menus at the front desk check in which I truly appreciated!! Our room is absolutely BRAND NEW!! I don't think that anyone has stayed in this room before us...if there has been other occupants in the past couple week since their renovations, then a HUGE shout out to the housekeeping department!! This room is spotless!! I love the wood floors (carpet can only handle so much foot traffic), I feel they are a lot cleaner than carpet!! These rooms are very large & tastefully decorated, you gotta take a look at the pictures, words really are a disservice to this property!! Anywho, I had to take a ton of pictures so that everyone will see how GORGEOUS Best Western Hoover Dam Hotel is...when traveling around the Vegas area, THIS is your overnight spot!!

, General Manager at Best Western Hoover Dam Hotel, responded to this review
Well belated Happy Birthday! We are so humbled by the terrific feedback! WE are extremely proud of our entire staff and are so thrilled you had a pleasurable stay. The staff member was probably Jeanie and I will most definitely let her know how pleased and welcome you felt. We hope you stop by and visit us again soon and for now safe and happy travels

"Awesome Stay"

5
23/06/2017

Stayed here this past weekend. The hotel is beautifully remodeled. The staff was great. Amazing pool area that is also completely remodeled. Extremely clean and close to all tourist attractions. Would definitely stay here again!

, General Manager at Best Western Hoover Dam Hotel, responded to this review
So glad you enjoyed your stay with us! We are very proud of the transformation the property has undergone and especially proud that you are pleased with it We look forward to seeing you again and in the mean time..... Safe and happy travels

"Wonderful Remodel"

5
23/06/2017

So clean. The rooms were newly renovated so everything was cleaned and brand new. The management was delightful and personable, even took the time to explain the remodel. And the price was great, the other places in town were charging three times as much! Although the staff was new, it was a beautiful renovated property and I will definitely be staying here again.

, General Manager at Best Western Hoover Dam Hotel, responded to this review
Thank you so much for the kind words! We know you have choice of Hotels when traveling, and we so appreciate you choosing Best Western Hotels, especially ours. Look forward to seeing you again soon

"The best and newest hotel in the area "

5
22/06/2017

I went to this hotel for two days. All people around are saying that this hotel just opened and it is always almost full because of the service and the great restaurant bar call TAO. I recommend this hotel because it's very clean and the pool it's perfect. This hotel is the best option in the area.

, General Manager at Best Western Hoover Dam Hotel, responded to this review
We really appreciate your wonderful feedback! The on site Restaurant/Bar - The Tap is excellent and we are glad you enjoyed it. We hope to be your choice for your Hospitality needs for future visits

" Wonderful!!"

5
22/06/2017

Newly remodel hotel just open two weeks ago. Very friendly staff. Clean comfortable and convenient. Large parking lot for RVS. My kids had a wonderful time in the spa area. We would definitely stay here again without question.

"Travel "

5
22/06/2017

Amazing place, totally recommend it to stay here and great deals beautiful rooms and gorgeous indoor pool and hot spa with a really nice fitness center with a brand new mattresses, nice flat screen tv and really nice furniture I totally want to stay here again.

"Disaster - almost stayed there!"

1
01/04/2016

This motel apparently gets tourists in the summer visiting Boulder Dam & area. We were just driving thru Las Vegas, and apparently hit a very busy time, because all the budget motels along the interstate were booked solid. One of them said they got a call from the Boulder Inn, and that rooms were available, so we called and booked a room arriving about an hour later. They said it was in the "historic area of town", really it is the blighted area of town. This is an old, worn out, crappy motel. We stayed about 3 hours. My wife refused to do anything but sit in an upright chair. But, being an optimist, I said "well, at least its clean." That was before I turned back the covers on one of the beds, and found mouse droppings and pieces of tissue brought to the scene by a rodent. Then, I spied something black or brown at the edge of the covers on the other bed, turned back the blanket, and there was a huge roach. I'll just leave it there, and won't get into tattoo man, the property manager. I dropped off the keys, told them why we were leaving, and that would call the manager for a refund. We drove two more hours to Barstow to spend the night. Twice they agreed to credit the amount charged to our CC, and twice they failed to do so. So, I had the credit card company credit us back and apparently the hotel did not object. My recommendation: avoid this place like the plague.

, General Manager at Best Western Hoover Dam Hotel, responded to this review
Welcome to the New Best Western- Hoover Dam Hotel. We have gone through an ownership change and extensive remodel. As of June 16,2017 we are operational and welcome your reservation. We are extremely proud of our new property and look forward to having you as our guest. Safe Travels!!!! **** PLEASE BE ADVISED THAT ANY AND ALL REVIEWS POSTED PRIOR TO JUNE 16,2017 ARE NOT IN ANY WAY, AFFILIATED OR A REPRESENTATION OF BEST WESTERN -HOOVER DAM HOTEL****

"Overcharged"

2
30/10/2015

The room was not clean; there was a toothpick laying on the airconditioner, The furnishings had definitely seen better days and the toilet only flushed one time. They charged $10 more than advertised on Tripadvisor and it's a crime they would charge $99 to stay in this pigsty.

"Clueless"

1
27/10/2015

Just when I thought this hotel was finally getting the stuff together they do this. The young lady Courtney who was working here at hotel was a very nice respectful,caring, and had a lot of love for the property and the guests she went out of her way to make every single guest happy. And I found out this last stay she no longer works there she was fired. Good luck to the hotel me and my business partners and company will never stay there again. She was very good to your hotel our company will never stay again. A lot of us only came to hotel for this young lady huge loss. Aj

"Can't recommend"

2
11/10/2015

Best thing was girl at front desk. Found the room very basic, curtains didn't hang correctly, first room door was difficult to close, changed rooms and curtains again didn't close correctly, lamps didn't all have working bulbs, 2 towels, (there was 3 of us), mattress very basic and tilted slightly downward, very obviously needs TLC, chipped paint everywhere, the list goes on and on. I will say though that the room was clean.

"HEALTH DEPARTMENT SHOULD SHUT THEM DOWN"

1
06/10/2015

terrible customer service, terribly run down and filthy! after not being in the room for more then 30 minutes and unable to shower because pressure was so low the water wouldn't spray threw shower head I went to front desk and asked for a refund because I wasn't staying, I was told they couldn't refund my money. poor run business, rip off,