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Best Western Plus Hotel Las Vegas South Henderson, Henderson

4.5/5  - basé sur 1006 notations.
3041 Saint Rose Pkwy, 89052-3839, Henderson, United States - See map

Located just off of I-215 and Eastern, the Best Western Plus Las Vegas South Henderson sits in the middle of prestigious Seven Hills, Anthem and Silverado Ranch neighborhoods. Our neighbors include the highly acclaimed St Rose Hospital and brand new office buildings, occupied by the areas best doctors, lawyers, bankers and developers to name just a few. Due to its prime location in Henderson, the guests at the Best Western Plus Las Vegas South Henderson enjoy a variety of delicious restaurants and entertainment. Surrounded by both quick style and more formal dining as well as movie theaters and gaming locations, guest will find plenty of dining, shopping and entertainment options a short drive away. Enjoy your stay.

Best Western Plus

Hotel Las Vegas South Henderson

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1006 guest reviews
NOTE ISSUED
Excellent
582
Very Good
296
Average
79
Poor
39
Terrible
10
REFER TO NOTICE
Business Business
249
Couples Couples
258
Family Family
359
Friends getaway Friends getaway
56
Solo travel Solo travel
78
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Home shopping trip"

3
19/06/2018

Location of the facility is in an area where we are home shopping. There is a bar & grill, gas station and mini mart a few yards away. It is far away from the strip, but that wasn't the reason we stayed there. The 215 freeway is close by and there are a few large casinos nearby. Green Valley Ranch, South Pointe and the M. The shuttle does not go to the strip. It has a 6 mile radius but we didn't need it. Parking can be limited due to the bar & grill being open 24/7. I probably won't stay there again even though I'm a Best Western Diamond member.

"Well worth your consideration"

5
31/05/2018

Very enjoyable 5 night stay while in the Henderson area. Hotel was well located for our leisure stay purposes although only one eating possibility within short walking distance. Hotel is nicely furnished and very clean - rooms are spacious and well appointed. Complimentary breakfast was adequate, but not exceptional. Will certainly consider staying there again on our next visit to Henderson.

"Atmosphere like any Elegant Hotel--"

5
28/05/2018

We walked into a superbly decorated & open greeting area that would rival any Luxury hotel, with clerks that were more than welcoming. The clerk seeing we'd stayed at other BW hotels shared their point value system with us. We reached our room & it to was clean & bed comfortable, more comforts than home. We had a quiet room, as this BW was close to roads but apparently built to keep out noise. The Clerk shared in exact directions how to get to other places, one being the South point Casino, we'd heard so much about--so went there for dinner. Got up & enjoyed their more than ample dishes for breakfast & was on our way. Very relaxing place, just south of Las Vegas. Highly recommend.

"Fantastic value and perfect for biz travel"

4
25/05/2018

This hotel exceeded my expectations. Most of the amenities rivaled more luxury hotels I've stayed in. The staff is friendly and the facility is spotless. I loved the free wifi and the abundant outlets, even in the breakfast room, which also made it a nice co-working space once breakfast was over. The bed was very comfortable, and there was a nice big desk and a seating area so the room was almost like a suite. I had a little trouble wrangling the shower and could only get a scalding or freezing shower, but frankly I was so happy with everything else, I sucked it up and forgot to report it, took a bath instead :-) This was a compromise when I was unable to get a room at the host hotel for my conference, about 5 min away. in the end I'm happy it worked out this way because I saved over $100 a night staying here and was very happy. With what I saved, I don't feel so bad having lost a little at the blackjack table! Will definitely return to this hotel if i have business in Henderson again.

"A comfortable relaxing stay."

5
13/05/2018

We really enjoy this hotel, it is clean, bright and airy. We like to book a king size suite for comfort and room to move around. Housekeeping to a great job, our room was perfect each day. The breakfast room was very busy, however the items were continually replenished.

"Visiting Henderson"

5
04/05/2018

When I heard I was coming to Henderson on business I did some research to figure out where I wanted to stay, I don't like the strip so that wasn't an option. I found out they have a airport shuttle and I was sold, it only took about 15 minutes to get to the airport from the hotel and there was a little bit of traffic on the way. Once I got to the hotel I was surprised because the pictures didn't do it justice, it was very nicely laid out with an open breakfast layout just like some of the bigger name hotels I have stayed at. Two elevators which is nice, they said they were busy but you couldn't tell it by how they acted or noise in the area. My room looked over the city and it was beautiful at night, very relaxing in the evening. Be was comfortable and I loved that the five pillows on my bed were different so if one was too soft I just grabbed another one and it was a little firmer. Check in and out was smooth and the clerks were very helpful with suggestions of where to eat and what to do in the area. This is a gem in the midst of a lot of bigger name hotels, I will be back for sure

"excellent stay and location"

5
30/04/2018

We did not want to stay on the strip so I booked this hotel. We went middle of April and the weather was just right for us. We are in our seventies and could not fault this hotel for service, food selection at breakfast. room was excellent with wonderful views of Vegas and the mountains in background. We stayed on the top fourth floor in room 425 all odd numbers seem to be on the front of the hotel so best book one of those and top floor if poss. They have a good lift service so no problem for us.. We hired a car at the airport, in advance, which is a must if you want to see more of Vegas and surrounding areas. Took a US sat nav with us which was a god send. So this hotel is in a wonderful location for that reason. Also no resort fees. Overall could not fault our stay in this hotel, very high standards. Vegas just 20 minutes drive away. Must have car for transport otherwise stay in one of the strip hotels. We chose this hotel for being a bit quieter and Best Western have a good reputation. This was our first visit to the USA an this hotel made our stay very pleasant. Remember you need a front room and top floor if poss.

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Hi Mike D, WOW! Thank you for a such of detailed review. We are excited that you were able to experience the service that we provide. We hope that you come back and see us in the near future. All the best, Maya F.

"Nice place for a short visit"

4
25/04/2018

We were welcomed and registered without any problems. The rooms were clean and the breakfast was good. We had a early trip scheduled and gone before breakfast began. We did partake the next morning and was very satisfied. The staff were accommodating. The only thing I did not like was there was no exhaust in the bathroom or window. I feel you need to have one or the other. Enjoyed.

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Hello 257donnak, Thanks so much for providing a wonderful review on your stay. We are thrilled that you were able to partake on the breakfast experience during your stay. We are looking into your concern regarding the exhaust. Thanks for providing your feedback. It's greatly appreciated. All the best, Maya (GM)

"Just a average hotel"

2
14/04/2018

Stayed 2 nights 4/9 and 4/10. Room was dark and lightening not the greatest. We were in room 420 which was a King suite. The pillows were terrible, worn out and not fluffy at all. Towels were also thin. Seems like time to get new towels and bed linen. The safe did not work upon entering the room. Did have maintenance come and reset it. Also the bathroom sink faucet leaked a lot. Did tell the front desk about this. Seems these items should of been caught by the cleaning personnel. The room itself was clean and the TV's worked well. It is just an outdated hotel with outdated furniture. Breakfast not that great. In fact skipped it the 2nd day. Would we stay there again. Probably not. If Best Western had a satisfaction guarantee we would of requested a partial refund.

Maya F, Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Greetings TwoFromColumbus, First let me apologize that you had a poor experience at our property. We strive to provide an excellent experience for all of our guest, and I apologize if we dropped the ball during your stay. I will be following up with my team to address your concerns. Again, we are sorry you had a unpleasant stay. All the best, Maya (GM)

"Clean and quiet"

5
10/04/2018

Room was comfortable and clean. Hotel was quiet. Appreciated the many choices at breakfast. We have some children with dietary restrictions and it was great to have almond milk and other things available they could eat.

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Hi craigfM3014UH, Thanks so much for giving us an amazing review. We strive to provide an great experience for all of our guests. I am so happy that we succeeded with your stay. We hope you decide to see visit us again in the near future. All the best! Maya F. GM

"Vegas Vacation"

5
07/04/2018

The hotel was awesome, we ended up needing to stay an extra night. The lady at the front desk moved some things around so we could. That is service, give her a raise and thank you all for a wonderful stay!!!!

"Good Place to Stay"

3
31/03/2018

We enjoyed our time at this hotel. We stayed on the back side of the hotel and in the mornings you can hear the local truck drivers using the side streets behind the hotel to deliver their freight. The noise did not bother us too much, but you know it's there. The breakfast surprised me, the eggs were round processed pucks, not like the hot cooked eggs at the Costa Mesa hotel we stayed at. The hotel room was nice.

"One night in Vagas"

4
27/03/2018

Late flight into Vegas and I stayed one night only. I was leaving the next day for hiking trip. I normally stay at BW hotels because I like the cleanness, bed comfort and breakfast in the morning. This BW is close to airport, without hearing the plans takeoff and landing and as always it was a perfect night's sleep. I would defiantly recommend this hotel. I will be staying there again the night before I leave because I have an early flight out the next morning. Thanks BW for another good stay!

"Thomas manning"

2
24/03/2018

I'm a best western diamond member I live in the uk and visit US often.I have stayed in this hotel many times,I booked a suite in January which they said was available, however when we arrived on 8th March they had given our room away and stuck us in a room at the back of the hotel with trucks revving their engines at 4-00 am.I complained and they moved us,when I checked out they promised us a suite on our return ,again they gave it away,rang their regional manager on her cell phone didn't even have courtesy to reply,customer service is appalling,NEVER,NEVER ,have I been treated like this in any other best western. WONT BE STOPPING HERE AGAIN APPALLING.this is a pity as the hotel has a high standard of cleanliness.

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Greetings Mr. Manning, My name is Maya Flanagan, and I am the General Manager at the Best Western Plus Las Vegas South Henderson. Let me first thank you for providing with the details of your current experience. I do have your email address and will be responding to your concerns shortly. I would like to apologize for the misunderstanding. The business card I believe you took at my front desk is not of our regional manager. She is our Area Director of Sales for the Las Vegas market. We are both out of the office on the weekends, and we return all messages our next Business Day. All the best!

"Great Place, Excellent Service!"

5
22/03/2018

Super friendly staff. Nice and clean with everything I needed. I have and will continue to recommend this hotel to my friends, family and co-workers. It is always super clean and staff make everything from check-in to check-out a breeze.

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Hi pbarchus, WOW! Thank you so much for this outstanding review. We definitely try to make every experience enjoyable, and we are thrilled that we succeeded. We hope to see you again! Have a wonderful weekend.

"BW/Hotels & Resorts Excellent Value"

5
11/03/2018

We had never experienced Best Western in Las Vegas so we gave it a try allowing our pooch to stay also. We arrived much earlier than check-in and Lora went to all efforts to get us a room before check-in so we could do errands on servicing our car. Our suite was awesome comparable to any on the strip great amenities and no resort fees!!!

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Hi Gary S, Thanks so much for the five star review. We are thrilled that your family, and the pooch had such an amazing stay. I certainly that you hope to see us again in the near future. Thanks again!

"Our Home Base in Las Vegas"

4
05/03/2018

The location of this hotel is about 15 mins drive from the Las Vegas Strip. I chose this hotel because it away from the crowd, no resort fees, free parking, breakfast. Rental car can take you any point of interest. The room we stayed in has view of the back side/swimming pool. We got the room with 2 queen and it is spacious. Comfy bed, very clean, make up room everyday, coffee is available anytime. Front desk are very friendly, Eileen and David. Our flight was in the evening so we requested for late check out. Fitness center and heated swimming pool are available. Will stay in this hotel again when in Vegas

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Greetings from BW Plus Las Vegas South, Thanks so much Junix19 for the great review. We try to make our guest members of the family, and there home away from home. We look forward to seeing you again! All the best!

"Needs work"

2
05/03/2018

After reading the reviews, I was expecting much more. While the room itself was adequate, we were next to the elevator. Every time the elevator went by, it shook the room and woke us up. In addition, the heater/A/C would not work. When I mentioned these issues to the desk clerk, she said, “Yeah, we've had some problems.” The room also could have been cleaner. Finally, you could hear people running up and down the hall in the middle of the night. Sadly, I won't be returning.

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Hi DeniUtah, Thanks so much for your feedback. I am so sorry to hear that you will not be returning to our property. We strive to provide exceptional service to our guests and I am sorry we have failed. I hope that you reconsider to give us another opportunity to WOW you with our dedication to our guests. All the best!

"Average Hotel"

3
26/02/2018

I saw a lot of the reviews giving 5 stars for this property I stay in a lot of hotels , most are major brands like Marriott / Hilton / Sheraton .. so I may be spoiled ... but I have to say my recent experience was not at that level. ..The hotel is pretty loud from room to room, you can hear phone conversation thru the walls .. the finishes are a little warn ( time for a remodel?) . The included breakfast was pretty average.. .This hotel was booked thru a sports travel company and they certainly did not negotiate a great rate .. I see better rates on internet .. but for what we paid is did not meet expectations.

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Hello TravlnDad, I am sorry that you had a poor experience at our property. We do have sales departments that coordinator groups rates. If you ever pass thru again feel free to contact the property direct. I will be happy to negotiate something for the team. All the best!

"Superb One Night Stay at Best Western - St. Rose Parkway"

5
23/02/2018

I stayed for one night at the Best Western St. Rose Parkway. The Best Western is very nice and modern. There is a nice swimming pool and jacuzzi. Parking is free. The staff is super nice. The breakfast in the morning is good. I liked the king size room. It was quiet. Bed was comfortable. There was also a very nice seating area with couch and comfortable chair. There was a desk area with free internet. Its about 2 miles away from Green Valley Ranch Casino if one wants to enjoy some of the Las Vegas action close by. I stayed there as I had a free night being a Best Western member. I liked it enough though that I would consider staying there again. Overall, its a superb Best Western.

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Mini, Thanks so much for providing such wonderful feedback to our property. We are thrilled that you had an amazing experience. Make sure you visit us again! All the best!

"Another one night stand"

5
21/02/2018

We stopped for one night at the Best Western and were very happy with our stay. The front desk staff were friendly and very helpful, the rooms were quiet and clean. This is a newer building so it is in nice shape. The only downer was the breakfast which could have had something other than Mexican food to go along with their great waffles. Everyone I saw that selected then spicier options, dumped it. I would definitely go there again. There is a nice restaurant 50 yards away, with good food and prices.

"Good stop on way out of LV"

4
11/02/2018

We stayed here after a late flight in and before continuing on to Arizona. It's close to the airport, good price (February), free parking, and close to lots of amenities and stores. Would definitely stay again if back in the area.

"Great hotel"

5
08/02/2018

I had a great stay at this hotel. The rooms were great and clean. Close to a lot of restaurants. Great amenities. The included brekafast was good. The pool and hotub area were nice and clean. The lobby was very clean. Lots of parking.

"We had a few issues"

3
16/01/2018

We really wanted to like this place and it came close to 4 stars but we had several issues that in total meant only a 3 star rating from us (I would do 3.5 if I could). The staff was nice and friendly, the room fairly clean and the bed was very comfortable along with a ton of TV channels to watch more so than almost any other hotel we have ever been in. Our main issue was the breakfast which is highly touted by the hotel. Breakfast runs from 6 to 9 so when we got there at 8 most of the good proteins were gone, eggs etc. Either the hotel doesn't provide enough food for each morning or the bunch there that morning were pigs and ate it all up, we don't know which it was. We had to stop and pick up some breakfast when we left and that is not what a Best Western Plus hotel is about, it's about a complete meal and it's in the room price! Buy more food.

"Best Western Plus- Small Hotel"

5
16/01/2018

Great Hotel to stay with the family and they have Great Breakfast too! We received excellent service and the place and room is very clean. Staff were friendly and provided great service during our stay.

"Best hotel in Henderson"

5
15/01/2018

Very pleasant stay at the hotel. Staff was excellent and breakfast was great ... they had a variety of food as well. Their gym is also open 24 hours! Pool and hot tub was very clean. Would stay again!!

"Stayed 2 nights "

4
09/01/2018

On our way to Arizona we overnighted two nights to break up the trip for ourselves and our pup. Got a suite with a king bed for a fair price, since all their dog friendly double queens were taken. This place was very adequate breaky was fine place was clean, bed was good nothing spectacular but all in all good. We would stay here again. Being dog friendly is very good.

"Overall good trip"

4
09/01/2018

Good trip location. Very comfortable and quiet. Loved the fact that they had frozen dinners and snacks for sale near lobby as we were too tired to go out for dinner. Lighting in room was a little dim.

"Good stay after a 16 hr drive"

5
09/01/2018

Drove from Nebraska to this hotel. It was a very satisfying location to take a break from my drive. It is safe, in a good location, is staffed by nice people, and has a clean, inviting appearance. I would stay here again.

"Dirty and Broken"

1
08/01/2018

Stay anywhere else, very dirty, holes in walls, would never stay here again. Breakfast was alright, but limited hours. Never enough towels to registered guests, despite repeated requests. Bathroom not workable for a single person, with 4 people it was impossible.

"Great off the strip property."

4
05/01/2018

Great place to stay if you want some place a bit quieter in Vegas. We had our children, so didn't want to be right on the strip. Clean, friendly staff. Even had dairy and gluten free options for breakfast.

"Bad Guest service"

4
31/12/2017

Went to get change me and my 2 year old daughter had to rate about 8 minutes so the Female at the front desk could finish her online shopping, she she was rude to me because i made her hurry just for change

"GREAT HOTEL / LOCATION"

5
29/12/2017

Beautiful hotel, great breakfast, AMAZING staff. From check in the staff were all smiles and very friendly. Very helpful when asking for directions. Rooms were beautiful, beds were very comfortable. Very Clean and the housekeepers did a wonderful job. Pool was great!

"My stay in Vegas"

5
29/12/2017

Over all, great stay. 2nd time staying in this hotel, and will be back again. Staff was friendly, and over all stay was great. Was close to family, and far away from the strip, which is perfect. I would recommend this hotel.

"VERY NICE HOTEL"

5
28/12/2017

We stayed over Christmas eve and Christmas day. The breakfast was minimal because they gave the employees the day off, but that was a nice thing on their part. The room was very clean and well designed. I would recommend this hotel while in Henderson, Nev.

"Great Place...!"

5
24/12/2017

We had a 3 - room suite on the bottom floor. Was a great room, with 2 TVs, gorgeous shower (big enough for two).., and very comfortable beds....plus QUIETE. Highly recommend, especially if you are traveling with a dog.

"REALLY NICE BEST WESTERN"

5
21/12/2017

I like places where everything seems to work as you would expect. Doesn't have to be exceptional but if it checks all or most of the boxes that's a good thing. Many people go to Vegas to spend some crazy time in the big Casino's. This Best Western is not that type of place. It's in a great location, super clean, and presents a great value for your money. I don't have any skin in the game but if you get their credit card you will receive 50,000 points towards free rooms. For instance, I have stayed in a number of places using my points and have loved it. If you have a high status with another program they will match it. To me, it's a wonderful program. Try it, you just might like it. BTW - if I added just an ounce of goodness to this review please consider giving me a helpful vote. Santa says I need one more vote to get on the good list. Thanks

"Dirty Rooms"

2
18/12/2017

Overall the hotel wsas nice but Air conditionor was broken and the rooms were not clean. Found hair in the bed. The bed wasnt clean at all. I would not recoomend this hotel for anyone. Need to hire someone to inpect the rooms

"Clean, Comfortable & reasonably priced"

5
18/12/2017

Great service front desk & service staff. Rooms are spacious & comfortable. I consider the rates very reasonable for the area. My only complaint was the lighting in the room & bath was rather dim. I was more or less shaving blind

"Very accommodating staff. Great experience yet again!"

5
13/12/2017

Very consistent. Always clean, efficient and accommodating. Great value. Only wish they would still offer complimentary airport transportation. Very centrally located. Have stayed here several times. Never disappointed.

"easy Henderson"

4
10/12/2017

Convenient place to stay while checking out Henderson, NV. We were looking at new houses with the idea of possibly purchasing in the next 12 months. The hotel was easy to get to off the I15 and there was a nice selection of restaurants in the area.

"Pleasantly surprised "

5
04/12/2017

Had a one night stay at this St Rose property and I must say I was pleasantly surprised. Everything was perfect. Clean room, comfortable bed , and courteous staff. It is my new ATF. Also the breakfast was very well put together with lots of choices. I will make this my only hotel I use in the Vegas area .

"Excellent Facility"

5
04/12/2017

Excellent Facility. Comfortable beds, clean sheets, and great customer service. Breakfast was great and the facility is very nice and clean overall. The snack section also has an assortment to choose from... I will definitely stay there again and again...

"Very nice and off the strip"

5
04/12/2017

I was very pleased and surprised at the quality of this hotel. Comfy, clean bed, clean bathroom, nice breakfast, and I do appreciate having a refrigerator. I am getting fatigued with having to pay exorbitant resort fees-

"Househunting"

5
03/12/2017

Stayed there with rental car to look at houses . Very easy to find & very comfortable to stay ! Love Best western breakfast! Staff very caring & accommodating to me ! I would stay again! And will have to because I didn't find a house!

"A Nice Place to Stay When In Town!"

5
02/12/2017

My stay at this hotel was very pleasant. The hotel staff was professional & friendly, the bed was amazingly comfortable, the coffee & breakfast was good, the lobby & rooms were new and super clean, the price was great. Definitely I would stay there again.

"Great stay"

4
23/11/2017

Great stay. Layover spot to our final destination. It was away from the craziness of the strip but not far from delicious eating establishment as well as basic shopping. Breakfast wad pretty good considering a continental breakfast.

"Great stay in a nice part of town"

5
20/11/2017

The hotel is in a nice part of town that is convenient to services and the freeways. The staff was friendly and helpful. The room was clean and had space to stretch out. I stayed for a total of three nights. The breakfast was good and had a nice selection of items.

"Very comfortable and well-managed"

5
18/11/2017

Very clean and comfortable. Price was reasonable. Beautiful design. The breakfast was free unlike other hotels close. It was a great place to stop without going into the heart of Las Vegas, but still had access to anything you need.

"Very convenient"

5
17/11/2017

We usually stay at South Point but for a Saturday night it was too expensive and I don't like the "resort fee" at all. This was only 15 minutes away as we do like the casino and restaurants. Easy in and out. Very good size room and the eggs were the best we have ever had at a Best Western.

"Business stay"

5
14/11/2017

My stays are of the business nature interviewing, hiring and training for openings in the Las Vegas and surrounding areas. This location has been exceptional with providing my needs for extra room accommodations, to boardrooms for training far more reasonable than if I were to book with Regis day office or board room settings.

"Best Stay!"

5
13/11/2017

The employees at this hotel went way out of their way to make our stay enjoyable! If I am ever in vegas, I WILL be staying here. The room and cleanliness of the hotel was way above standards and it was so pleasant! Best best western I have stayed at!

"Great for Henderson Stays!"

5
12/11/2017

Very nice location and amenities. Beds were very comfortable and staff was helpful and efficient. Very family friendly as when I stayed there was a large group getting ready for a sporting event. WiFi and TV in the room. Easy access around the hotel. The pool and spa area was undergoing cleaning. Close access to food and Henderson.

"my stay"

4
09/11/2017

the hotel was nice clean here are my issues if I ever stay the pillow's in the room are not even usable - I am a small person they should have soft comfortable pillows I lost 3 hrs sleep because of the hard - large pillow you offer the breakfast buffet ran out of many items - coffee, bagels,etc

"Above expectations"

5
09/11/2017

I stayed at this hotel as it was the closest to my family, whom I was visiting. Having never stayed at a Best Western I did not have high expectations but was very pleasantly surprised by the over all experience. Good value, excellent service, very quiet room, comfortable bed. If I ever go back there I will stay there again.

"Pleasant Stay"

5
06/11/2017

This property provides very comfortable accommodations with excellent service in a convenient location. The staff is pleasant, responsive, and helpful. The breakfast is well-presented, generous, and convenient.

"Great hotel"

5
06/11/2017

Stayed using points and was upgraded to two room suite. Very clean. Everything in good working order. Reported the ice machine not working and it was fixed within the hour. Copper Keg restaurant, located in the same parking lot, is nothing special but had pretty good burgers. Nice to no have to drive anywhere for dinner. Breakfast at hotel was very good, eggs, bacon, etc.

"Quick getaway"

5
05/11/2017

I was in Las Vegas for a short stay to see friends. Not wanting to deal with the Las Vegas tourist traffic on the morning I left I decided to stay about as fa south as I could. As it turned out one of the friends I traveled to see lived just a few miles away. Plan worked great.

"comfortable stay"

4
01/11/2017

This hotel is rather nice the only drawl back was they were working on the pool and hot tub while I was there 2 weeks and I really wanted to use this. The beds could be a little better. All in all this place is a nice stay.

"A Rose By Any Other Name"

5
01/11/2017

St. Rose Parkway is in Henderson but it is minutes and freeways away from Las Vegas. And this hotel property is a real rose. Well managed and staffed with above average rooms and below average prices. My nearly monthly trips to the Valley now include the Best Western Plus on St. Rose no matter where my appointments might be in the Metro area.

"Would recommend"

4
28/10/2017

Nicer than average. Good breakfast. Comfortable and clean rooms. Only rated a 4 because we called the week before to inquire about the pool hours and availability, only to find the pool closed when we got there....for our entire stay. That was very disappointing.

"Excellent Hotel"

5
16/10/2017

My room was clean, quiet, well appointed, and comfortable. The staff were courteous and helpful. I will definitely choose this hotel again for future trips. I would gladly recommend this hotel to a friend.

"Business stay"

4
16/10/2017

Business conference. I stayed for two nights and commuting to Green Valley Ranch every day. So, I do not have more experience with the hotel itself. I want to use a swimming pool but I did not have time for it.

"Excellent hotel!!!"

5
15/10/2017

Big Clean Rooms, great breakfast, value for your money if booked in advance and direct from their website. Excellent location to enjoy Las Vegas Strip without the noise and close enough to freeways to visit the beautiful surrounding areas.

"Great service, good value"

4
14/10/2017

24 hour coffee & tea service was the BOMB! Breakfast was a great added value. The fitness room, pool and jacuzzi also added the perfect extras for us during our stay to help keep us focused and alert for our conference.

"Very nice!"

5
13/10/2017

Very nice in room appointments. The bed was very comfortable. For the rate I was able to pay it was a great deal. the room was very spacious, quiet and comfortable. I would definitely stay here again.

"The Beds are great"

4
10/10/2017

No food places close by. If you like taverns and beer, you will fare well. Any diet concerns, you will need to drive to find something. People are great service is great. Just no food. The place is clean and they do allow dogs as I recall. Non smoking which is good for us.

"Would stay here again"

4
09/10/2017

Was here for family reunion. The room rate was less than I would have expected. The property is well kept. The room was clean and quite large and had a safe. The bed was comfortable. The hotel was quiet. Complimentary breakfast was very convenient. The staff were professional, courteous and helpful - above average. I would not hesitate to stay here again.

"Great Stay"

4
07/10/2017

Check in was quick with very friendly staff. Room was very clean with comfortable beds. Only complaint on the room was an over powering scent from the a/c heater. Hot breakfast was offered with a number of cereal options as well. Right off the Saint Rose Parkway.

"Best Property for your stay"

5
06/10/2017

The only slight irritant to the BW is that coming from the east, there is no direct entry into the property. You have to make a U turn and then turn into the property between the hotel and another business. If you miss that entry you have to go around again. The front desk personnel is as helpful as can be. We checked in a little early and was given a choice of floors. I asked for directions to a business out of the area and Aillen gave me a printout! Fabulous! The room smelled clean, appeared maticulously in place, and proved very comfortable and quiet. Nothing more to ask for! And you couldn't have gotten a better breakfast at a restaurant.

"Great pet friendly hotel!"

4
04/10/2017

Had a nice king suite on the 4th floor. Very spacious and clean. Checked out the spa and it has awesome jets. Located away from the strip but still close to restaurants, casinos, and shopping. Nice sized property and very well maintained.

"Great room, good location"

5
02/10/2017

This hotel was outside of the Vegas Strip, but only 10-15 minutes away. The cost, however, made the short trip well worth it. The rooms were very nice, breakfast was great and for a fraction of the cost.

"Quick night off the strip"

4
01/10/2017

Hotel is clean and newer. This is our second stay in just over a year. The staff is very friendly, the hotel is updated and clean. We find this the perfect stop for a quick night stay as we continue our trip to Southern California from Northern Utah.

"Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, Henderson, NEVADA"

5
27/09/2017

Good customer service; Hotel looked clean and new facility, clean room; bed sheets were changed everyday; price included breakfast and wi-fi, no fee parking; no additional fee/ booking charge; fast food, bar & grill, gas station located near by this hotel.

"Great location and friendly staff!!!"

5
25/09/2017

This was a great location with easy access to my family reunion! It was great to be close to the strip but away from it! Great freeway access! Friendly staff! Great breakfast! Quiet pool area to relax and read!

"Great BW!"

5
25/09/2017

Really nice property. Close to Las Vegas activities and attractions. Kopper Keg restaurant and bar right across front lot. Property has off-site room service option but it was nice to have a decent restaurant so close.

"Friendly and efficient"

4
20/09/2017

The hotel is very easily found, just off St Rose Parkway on the edge if Henderson. It's in what is very much a medical neighbourhood, full of hospitals and clinics and opposite a US Post Office Depot. As a result the neighbourhood is very quiet in the evening. The hotel is very clean and the rooms are comfortable and the suites are huge. There are restaurants nearby, but I would avoid the one in the parking lot as the food is not very good. Better is Remedy's, a block away but there are many on Eastern Avenue.

"Great Stay"

5
19/09/2017

There was nothing wrong with this hotel. Great staff and rooms. They made us feel like the most important guests; nothing short of excellent service by the persons at the front desk. I would definitely stay here again and refer anyone I know coming to the area to stay here.

"Awesome"

5
17/09/2017

Very nice and clean place,the staff was very friendly,they always ask me if we need something else,pool and lobby clean and organized, delicious breakfast,checkin and check out take me less than 5 minutes Thanks

"Best Western Henderson"

5
17/09/2017

We loved this hotel. Only stayed one night, but would have stayed more if our trip allowed. We usually stay in Best Westerns if we can as we love their motels and love the Breakfast. Also very nice pool

"My stay at Best Western."

5
11/09/2017

It was excellent I will come back again. Staff was great and professional!!! Since I walked in the workers were courteous and very knowledgeable about their location. I will definitely come back in the future.

"Very good hotel"

4
10/09/2017

All was very good with our stay. Only issue was the in room air conditioner was noisy and rattling. Hotel is only 1 mile from grandkids and I will be staying here from now on when I get out to see them.

"Comfortable and convenient"

4
09/09/2017

Best Western St. Rose Pkwy offers great value in the Las Vegas area. The hotel is conveniently located on the outskirts of Las Vegas and a 15 minute drive from the McCarran International Airport. The location of the hotel is nothing special, but there is a restaurant next door as well as a gas station to fill up your rental car before returning it to the airport. The room is comfortable, spacious and clean and there is full breakfast in the morning.

"Will stay again"

5
06/09/2017

Beautiful one bedroom suite with balcony. It has a "kitchen" counter with stools but be advised it is not a kitchenette so you might choose to bring a few plastic cups for your beverages and anything else to make your relaxing or entertaining more user friendly. Full size refrigerator and microwave, too. Since it is such a relaxing room it's nice to be able to "stay in" if you so choose. There's a nice little restaurant across the parking lot so if you want to take it back to your room make sure you have utensils to eat with. We have family in the area and stayed at another hotel and this was far superior.

"Clean people beware....."

2
21/08/2017

I've stayed at Best Western Plus in St. George multiple times and loved it so I decided to give this one a try....wish I hadn't. Upon arrival they told me they had to upgrade my room so I now had a room with a kitchenette. Whatever, it was one night and not a big deal to me. The manager then left to go make sure our new 'upgrade' was cleaned and ready. After being in the room a bit I noticed my bags and papers sticking to the kitchen counter. I looked for a towel or washrag to wipe whatever it was....none to be found. There is a full fridge, small sink and microwave so you should really have the things you might need in there. I grabbed a bath washrag and wiped down the entire counter.....gross!! Later that evening as we were getting the sofa bed out for our kids we noticed hair, and punch all over the sheets. Not punch stains but actual hard dried punch of some kind. I thought maybe I would just try to pull up the sheet and try to make due but it had been kicked down to the end of the bed....obviously slept in and not made....never mind that! I called the front desk and was told they could bring me a new set of bedding but didn't know what else to due as housekeeping was gone for the night. When the manager arrived I showed her all the things I just explained and she was disgusted then watched as I stripped and began making up the bed. She said since I was only there one night to just leave all the dirty sheets in the corner and they'd get them in the morning when we left. I then showed her the towel from the 'kitchen' counters and she again seemed very disgusted. She said she didn't think that was right and was going to look into who cleaned the room and make sure they do better next time. I heard and saw nothing more, even when I checked out and paid cash for our dirty room the next morning. Our breakfast was the best part of our stay which was a nice surprise, if not for that I would've rated it less. I do like the décor and layout but not enough to clean my own hotel room that I'm paying $140/night for.

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Hi 38Angie3, Let me first apologize for this horrible experience that you have had at our property. We take pride in making sure our property is clean for our guest, and I am so sorry that you didn't have that experience. Please feel free to contact me directly with specifics so this can be addressed properly. My email address: [email protected] com Sincerely, Maya Flanagan General Manager

"wonderful stay"

5
19/08/2017

wonderful stay, clean, neat hotel with exceptional staff who are friendly, helpful and courteous. we were there for a month of training, everyone was helpful, the pool is clean and refreshing, rooms comfortable and thank you all!

"A Plus"

5
18/08/2017

very satisfied here. nice room. nice staff, nice pool, nice breakfast. i would definitely stay here again. enjoyed being out of the hectic strip hotels and this is a nice option . close enough to airport. we rented a car

"Airport shuttle, super clean, great breakfast!"

5
12/08/2017

Such a nice Surprise! Off the strip. We received so much information about the area. Free hot breakfasts and very good. Nice start to the day. Quiet nights sleep after a long flight. There were restaurants within walking distance.

"Great place"

5
11/08/2017

I liked this location since its away from the hustle and bustle of Vegas. Large room and great staff! Even though my room was near the elevator I couldnt hear any noise from it. Staff helpful with getting utensils that the delivery man forgot in my order.

"Best at BWP St. Rose Pkwy"

4
09/08/2017

When I first found this place several years ago, I knew that this would be my choice for the future. I had previously stayed in casino hotels in my annual visits, but the add'l resort fees and bustle of the Strip drove me to this peaceful and affordable hotel. I love this place!

"Business stay"

5
08/08/2017

If you are in the Las Vegas area on business I would highly recommend the Best Western Plus St. Rose Pkwy. The staff are very accommodating from arranging areas such as board rooms at a very good price to hold meetings or interviews. There is free parking, internet, and a good breakfast to start your day.

"No complaints"

5
04/08/2017

We stayed in a king room. We were surprised at the cleanliness of the room and hotel in general. The staff was very friendly. We didn't have any problems with the reservations. The room that we got was a great value for the price that we paid. The continental breakfast was fantastic.I would recommend to anyone passing through the area.

"Refreshing!"

5
03/08/2017

We stayed here for 5 days. Our room was very clean and the beds were very comfortable. The breakfast was fresh and hot, and all of the staff were friendly and helpful. The walls are thick, which made the room very quiet. Our only suggestion would be to adjust the stairwell doors and room doors so that they don't slam when people go in and out. Other than that, we slept soundly and were refreshed. We definitely would stay there again!

"Great hotel!!"

5
01/08/2017

The staff was amazing, the breakfast was Great, the rooms were Great. This hotel gets a 10 from us!! Everyone had a smile on their face and they were so willing to help with anything we needed! I will definately stay at Best Westerns from now on! I hope they are all like this one!!

"Good location for Grand Canyon"

4
29/07/2017

The staff here could not have been any better, when we had some problems they were so helpful, especially the reception staff and manager. The room was huge with a lounge, small kitchen, bedroom and bathroom. A little dated and lacking in colour all through the hotel but clean. Breakfast was free and adequate. Pool small and very shaded in the afternoon which suited us.

"If you pay more than 45 dollars for a room, you've paid too much."

2
29/07/2017

I booked this visit through Priceline, and did so because of the excellent reviews it received on Priceline and on Trip Advisor. The reviews said it was a clean and quiet hotel. Reality: it is anything but those two things. Let me start by saying the front desk staff was courteous and seemed to care about my concerns, but they also seemed like they get constant complaints about the noise. I suppose there is no amount of customer service that can do anything about poor construction. I am currently on floor 3 of a 4 floor hotel, and the people above me were clearly up until after 11am and got up at 6 and I could hear every single step they took, drawer they opened, and plumbing they used. I don't think they were intentionally being rude, its just the floors are extremely thin… which now makes me nervous to walk around and disturb the people below me. What *can* be affected by humans at this point is the cleanliness of the hotel. First thing I noticed is all the staining (toothpaste drops? Lotion?) on the front of the sink/vanity. I clean mine at home… shouldn't I expect a hotel to have a clean one, and not one covered in mystery drops/stains? The WORST though, was pulling back my sheets last night to be greeted by a big long black hair. Are you kidding me? I almost puked. I was also way too tired at that point to deal with it and I had already called front desk about the noise. I hate to think that I was sleeping on sheets that I got to share with the stranger who was in the room before me. Oh goodie. I talked to the front desk clerk this morning and she seemed embarrassed (I would be too) and said she would get me a new room, and one on the 4th floor (and she then said a lot of people complain about the noise). I told her I wanted her to make sure the room was CLEANED. She agreed to that. I don't understand what goes on in the hospitality industry that these simple things are missed so badly. I cannot recommend this hotel to anyone based on the noisiness alone… but to then add filthiness to it is a bridge too far. I wrote to corporate thinking they should be made aware of the situation here. Hopefully my next 4 nights won't be as bad as this first, and hopefully they will actually put clean sheets on the bed and clean the bathroom. I gave it 2 stars instead of just 1 because the front desk staff has been very nice to me and it's not their fault this place is what it is.

"Quite Area"

3
28/07/2017

Decided to stay here based on the reviews and the price seemed good as well. For us it was out of the way for our needs, but the price was what pulled us in. The room seemed to be falling apart, along with it being dirty. The wallpaper was torn, lining in the tub was peeling and sharp, curtain was torn, tub didn't drain, plenty of nicks and dings in the furniture. The sweet lady at breakfast struggled to keep breakfast items stocked, but in her defense it was constantly busy and she is only one person. Breakfast is the standard make your own waffles, powdered eggs, sausage, dry oatmeal, yogurt. Overall not an awful place to stay but not one I would stay at again.

"Hotel stay at Best Western"

4
24/07/2017

The bed was too soft. If you don't have a strong stomach stay away from the Egg with Cheese. The room was clean. They do allow dogs in the hotel. Hopefully only certain rooms allow this. Also the hotel is a none smoking hotel

"Great place to stay"

5
19/07/2017

We were here for 6 nights while visiting family in Henderson. We were upgraded to a king suite which was just perfect. Room was spacious bright and clean. Wifi worked very well. Breakfast was just fine. All staff were extremely pleasant. Taua at the front desk was really great.

"Very nice and NOT on the "Strip""

5
16/07/2017

Very nice place Excellent price and value. (Deluxe King room) Lots of places close to eat. And Best of all NOT on the strip with all the drunks ! Easy to get to Hoover Dam plenty of parking (FREE Parking) AND no Resort Fee !!

"Really Nice"

4
15/07/2017

This was a really nice place to stay Clean room Loved the microwave and small refrigerator Bed was good Staff very friendly Pool was ok, had little green bugs on the side of the it Will stay here again

"The only good thing that accept pets. The rooms are extremely dirty and heavily perfumed."

2
11/07/2017

The rooms are heavily perfumed with air fresheners you get migraine headaches. I stayed there are so many occasions and all the time it's same team. The rooms are dirty and housekeeping manager with the bad attitude she will argue with you pushing her own statement without fixing the issue you having there. Last time I stayed there the bed was full of hair. The bed-sheet was never been changed. I have all the pictures that I took to post it in their Facebook page. It was the most disgusting experience that I ever had. They only give me 20% discount for all the inconvenience and disgusting experience that I had. The only reason I go there because the accept pets and free of charges. I recommend you take your own pillow and bed sheets when you planning to stay there

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Hi 775liliad, Thank you so much for all the feedback your have provided during your stay. We were able to resolve your issue when your brought it to our attention. My apologies the staff member was rude. I have spoken to all parties involved, and used your specific details on training the staff to be more detailed in there cleanliness. Our goal here is superior customer service, and definitely not to have a guest walk away with a horrible experience. Again, thanks for all of your feedback. Maya Flanagan General Manager

"Good Value"

4
11/07/2017

The hotel was in great condition with all the amenities and cleanliness I would expect. The housekeeping staff was friendly and helpful. The location to Vegas, Hoover Dam, and shopping is very convenient. I would say that the hotel front office staff is not well trained in hospitality but the housekeeping staff made up for their shortcomings.

Maya F, General Manager at Best Western Plus St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Hi Miriamf656, Thanks for allowing us to host you during your short stay. I am sorry to hear that your experience wasn't the five star. Please don't hesitate to contact me directly with any additional feedback that you'd like to provide. Maya Flanagan General Manager

"Good value & a comfortable bed"

4
11/07/2017

Good value as a base of operations for visiting national parks and the Vegas Strip. Bed was comfortable. Internet ran a little slow with a few hiccups along the way but the staff was good in response to those issues. Bed was comfortable. Breakfast buffet was adequate.

"Our wonderful Stay At Bestwestern Henderson, NV"

5
10/07/2017

Our trip to Vegas was a wonderful experience thanks to the Best Western Plus hotel in Henderson, NV. We knew we didn't want to spend a lot of money on our trip to Las Vegas and wanted to stay away from the business of the city at night; so, we planned ahead and booked our stay in Henderson, NV, which is about 10 minutes from the Strip. Well, that was the best decision ever. The entire staff treated us with smiles. At our arrival, we were met with a FREE appreciation bag of goodies. I have never experienced such wonderful gesture. From then on, the personnel and room, made our trip a delight. I extremely recommend everyone to come stay at the Best Western Plus hotel in Henderson, NV (just a few miles away south of Las Vegas).

"Family Visit"

4
08/07/2017

When visiting the Las Vegas area, I prefer to stay where there is no smoking. This hotel is very clean and smoke free. I try to book this location whenever I visit because of the value for the price paid. The rooms are clean and they offer a decent breakfast. If you are interested in the breakfast and staying multiple nights, make sure you ask about the times from day to day. I was told 10 am end-time when I checked in, but it changed to 9 on the third day, so I missed it.

"Good service and high quiet hotel with all comfort"

4
06/07/2017

Hotel has a nice staff and is very good to rest after travelling the whole day. Is away from the Las Vegas strip and gives you time to rest and prepare for the Las Vegas activities. Take into account the shuttle bus stops after 2100 at night.

"Management needs to stay on top of staff"

2
04/07/2017

Housekeeping was one of the worst I've had in a while. Not sure where you hire your employees, but make sure they are trained! The room was horrible. Everyday there was a problem; didn't leave coffee, didn't leave towels, didn't replace empty tissue box, didn't vacuum, etc... Had to call the front desk down everyday, they came and saw, but it still happened.

"Visiting our Daughter"

4
04/07/2017

The hotel is convenient to her place of residence and makes it ideal for a visit. Off the Vegas strip and quiet. Great breakfast selection. Nice pool and hot tube. This was our second stay and it was great.

"The great escape"

5
01/07/2017

This location includes an excellent and friendly staff. The beds were comfy and rooms were very clean. To start the day, breakfast was simple yet nice and filling. A locally owned restaurant is close and it is great! This location is convenient to the St. Rose Sienna hospital, many restaurants and stores.

"Excellent Option"

5
30/06/2017

We visited Vegas and even though it was not on the strip and further out by 20 minutes, we had an excellent time there! Room was clean, beds comfortable, pool was fun for the kids, and the breakfast area and food was good! We will stay again next time!

"Great hotel just outside Las Vegas"

5
29/06/2017

My wife and I stayed here the last night we were in Las Vegas. This Best Western is in Henderson, a short little drive from the strip in Las Vegas. The area this hotel is in is quiet, well kept and safe. The hotel staff is extremely friendly and welcoming. The rooms were absolutely amazing. Clean, comfortable beds and very very quiet. The breakfast buffet was just ok. Not the best selection but not the worst either. The breakfast area however was one of the most accommodating/spacious I've seen for a best western. There's an In and Out Burger right up the road along with a bunch of other places to eat in the area if your looking something to eat while in the area. It's a great place to stay if you're looking to stay away from the lights and sounds of vegas. We will most definitely be returning to this hotel.

"Nice Hotel"

5
27/06/2017

Nice hotel out of the crowds. Nice staff, clean rooms and nice view of Las Vegas lights. The breakfast was also sufficient. We will be staying at this hotel again when I conduct business in Henderson.

"Very nice hotel "

5
26/06/2017

Beautiful hotel with free breakfast and wifi! Tastefully decorated with very clean rooms. Friendly staff and located close enough to the Vegas strip! Great safe area for parking with nice pool And restaurants close by. Highly recommended this hotel

"Very nice place"

5
25/06/2017

The decor and comfort was great value for the price we paid. Nice pool on the east side of property. Well maintained. We missed the included breakfast as we had a late night. They have a nice large space for it. We will be back

"Best stay ever !"

5
22/06/2017

Hotel was clean and staff was friendly . They had a great breakfast with a lot of items to choose from . The hotel was quiet and we slept really well . The beds were so comfortable . We would stay again .

"Pet friendly & clean!"

4
15/06/2017

My husband & I stay here often. It's close to where family members live. And though it is close to a hospital, it has always been quiet and fairly clean. We have a 35 lb dog that travels with us often, and is always welcome.

"Lay over "

5
07/06/2017

Very friendly and helpful staff. I was impressed with the staff. There was a full breakfast, and it was good! Clean room. Just a nice place. When we're in the area again we will stay here. Close to the Strip but quiet at night.

"Best WesternSt Rose Henderson, NV"

5
06/06/2017

Clean pet friendly hotel with great friendly knowledgable staff. well located, good amenities, great towels, fresh clean room with super bed for good rest, self parking lot front, easy check out. Will be back

"Las Vegas "

5
02/06/2017

Very clean hotel nice rooms very friendly and helpful staff excellent breakfast for what we needed laundry area was a plus only 10 minute drive to the strip which was nice to come back to hotel for quiet night sleep had a really pleasant stay here

"Dance national"

5
29/05/2017

Our stay was overall pretty good we had a hard time finding places in Henderson nevada to eat that family friendly with decent prices, it would of been nice to have a place to go bowling or arcade games or something similar!

"Nice place close to McCarran International Airport"

5
28/05/2017

Stayed at this hotel in early May (2017). Our room was very roomy, comfortable and clean. If you're looking for a decent hotel close to McCarran, this place would suit your needs. It was nice that the breakfast area was open at 6 a.m., because we had an early flight to catch and it was nice to have something to eat before we checked out. The staff that we encountered were all pleasant and very helpful. I would stay at this hotel again if I were ever in the Henderson area.

"Pleasant Surprise"

5
25/05/2017

Really nice and quiet. A very pleasant surprise in this part of the world. Great breakfast well presented and helplful staff. The view of downtown was morepleasant than being there. Easy to locate and get in and out of.

"Great experience"

5
21/05/2017

Convenient, really nice room and near multiple restaurants. Very helpful and friendly staff. Had a couple of pets on my floor and never heard a peep. Good breakfast offered. Very quiet. Not too far from vegas - just an uber ride away.

"Bad"

1
18/05/2017

Didn't enjoy my stay wanted to relax in the heated tun and couldn't due to the jets being dirty with hair in it and black stuff coming out of it. It was a waste of my points. Very disappointed. It was my wife and I honeymoon and we didn't even have a good time the tv didn't work when we first got there.

"Close to Airport"

4
18/05/2017

We needed a one night stay near McCarran Airport and this was a perfect location. The room was very clean and the free breakfast was better than most hotels. The staff were very accommodating with every request that we made.

"Excellent choice"

5
18/05/2017

The hotel seemed brand new. Staff was professional and accommodating. Room rate was reasonable. Hotel room was extremely spacious and well surpassed my expectations. Location was very close to a number of restaurants and to public transportation.

"twice in one week"

3
16/05/2017

typical Best Western property, clean, hot breakfast, nice staff, reliable brand, no frills, good central location for Henderson business, quiet, small pool, easy check in and out, I would return again

"tired"

3
14/05/2017

Nice location but lackluster rooms. A bit in need of an update or at least better maintenance. The bed was very comfortable and the room was spotlessly clean but the 2 chairs in the room were uncomfortable and the shower faucet was loose. The furnishings showed that they had seen many a guest. Breakfast was ok and the staff was wonderfull - and I mean everyone. but the food was so so even for this type of food. They had a icie clear vessel of ice water but could not be bothered (unlike most hotels) to put any fruit in it. Coffee was good.

"Great place to stay at!"

5
09/05/2017

I came to this hotel as a spurs of the moment deal. Upon walking into the hotel I that this is a Very clean hotel! Along with the Amazing service I received. Made me feel welcomed. I would definitely come back!

"Quiet with easy airport access"

4
08/05/2017

Our room was quiet, large, and attractive with a comfortable bed. The pillows were a bit lumpy. We stayed there overnight to catch a plane in the morning as it was only a short drive to the airport. The hotel has a strong wifi signal though I had trouble logging in. The folks at the front desk were very friendly and helpful and they quickly contacted their IT guy who was able to get me in. The flat screen TVs are full HD.They brag about a "deluxe breakfast buffet" but the breakfast selection was very ordinary.

"Excellent Hotel"

5
08/05/2017

Breakfast was very good. Room was clean. Wi-fi worked great. Staff was very friendly. Excellent experience. Excellent location. I would definitely stay here again with my family next time I visit Las Vegas.

"Alternative for Las Vegas visitors with a car, tasteful decor"

5
07/05/2017

Top First time we did not stay at a Strip hotel. Just great. Plus: + Fast and friendly check-in. + My request for a quiet room away from Hwy 146 was honored + Great value (mid-week) + Very spacious. We had a King suite with balcony. One of the rooms that deserve the name „suite“. Large bathroom. The kind of room that you just like to stay in. + Very clean + Tasteful, modern decor of rooms and public areas + Nicely landscaped outdoor pool area, shape of pool away from the ordinary + Very quiet We did not eat breakfast at the hotel, cannot say anything about choice or presentation. Breakfast area seems to have enough tables. Minus: - Two towels of each size. Three is more standard to my experience - Insufficient lighting in bathroom - Pool not heated - Poor signage (access to hotel) A sign that clearly marks how to drive up to hotel entrance at least driving eastbound on Hwy 146/St. Rose Parkway (i.e. make a right immediately after gas station) would be helpful. We had a view of an empty lot, which did not bother us at all, but could be an issue for other guests. Actually, we don't need a view, since a hotel should be a great place to sleep. Friendliness of staff, value, comfort and condition of rooms are more important to us than a view. Overall a more than satisfactory experience. I enjoyed appearance of hotel and suite and the quiet location so much, I'm not sure, if I would book a Strip hotel again.

"BW St. Rose review"

4
07/05/2017

Great location of the hotel, well maintained. Room was one of the better ones I have stayed at with best western. Customer service was lacking for both checking in and out. Because of the customer service I may not return. This is the third time I have been to this property.

"Nice place!"

5
02/05/2017

We had a later night flight and wanted to stay fairly close to the airport. Nice hotel, comfy bedding and quiet. Great breakfast included. This was also convenient to the airport, without seeming to be in direct flight path.

"Best Western Plus St .Rose Pkwy Review"

5
02/05/2017

This hotel was excellent! Super close to the airport, easy to get to, convenient parking and friendly staff. We stayed here while waiting to tour the national parks and arrived late at night- when we arrived our room was ready immediately and all the amenities worked perfectly and our room was nice and clean. I'd definitely stay here again.

"Business"

5
01/05/2017

If you are traveling for business this is a perfect place to interview and conduct business. Accommodating staff eager to help you set up a meeting in their board room. A complete breakfast to get your day started.

"short and sweet stay"

4
01/05/2017

We needed a hotel for only one night for a family event. This hotel was very close by and had a very good rate. The room was quite large with a king bed. The bed was very comfortable. Large bathroom with lots of counter space. Amenities are the basics-lotion and shower cap would be nice. Towels were decent. Internet connection was good. We enjoyed the included breakfast. Lots of choices and plenty of places available to sit . There is an individual cup coffee maker in the room as well. Check in was easy and there was free parking.

"Great hotel in a great area very close to Vegas"

5
23/04/2017

Spent 2 nights at the Best Western Plus in Henderson. Rooms clean and a very comfortable bed! The Staff was courteous and friendly. It is located in a very safe area near a medical college. A short 10 min drive to the strip. Restaurants all around and a convience store next door. Price a fraction of staying on the strip. We used Lyft and left the driving to them.

"Great place!"

5
21/04/2017

Great hotel, one of the best we've used in our "budget" travels around the country. We used it as our base to do local hiking (Death Valley, Lake Mead, Valley of Fire, Red Rock Canyon), site-seeing, and birdwatching (and spent about 3 hours on The Strip and in old Vegas >> just to say we'd been there). Comfortable, clean room and beds. The HVAC allowed great control, including allowing the fan to run constantly without AC, just for the white noise. The window could be opened for some fresh air, which made it nice on the cool April evenings. Shower was in good shape and with plenty of pressure. Staff were very friendly and helpful regarding our questions and requests. Breakfast had a good combination of hot and cold options, but pretty much the same thing every morning. Plenty of room in the dining/lounge area. Coffee & hot water available 24/7. TV and wifi worked well. Good location, convenient to many local restaurants, shopping, and services. Although there's no cross street to get to the hotel directly from the southwest-bound lanes of St. Rose Parkway, nearby cross streets and the relatively light traffic in the area still made travel to and from the hotel easy. Great view toward Vegas and the mountains on the parking lot side of the hotel. This side also has the traffic and the next door pub, but not a lot of noise.

"good value in a great location"

4
20/04/2017

This hotel was our last stay during a multi-generational trip touring Northern AZ. The rooms were clean, well-appointed, & surprisingly spacious! Our previous hotel (a BW Premiere) had many problems & was rather small, so it was refreshing to have this quality lodging as a great place to "unwind" at the conclusion of our trip. Breakfast was superb w/ the waffle maker & scrambled eggs & sausage. Kept us filled up until we got to eat a late lunch at a spot in the Bay Area (flew out of McCarran right before lunchtime). Only problems that I had were minor as my room had a slow-draining sink & the walls between the rooms are pretty thin. I heard the next room's alarm clock go off at 5:45am blaring mariachi music! Luckily, I had to be up at 6am anyways. All in all, I would recommend to friends & family.

"Positives & Negatives"

4
16/04/2017

Recently when we visit Las Vegas, we stay in Henderson because the hotels are more easily accessible and affordable. So we are trying different properties to see if we can identify a clear favorite. This Best Western has some ups & downs. The room we stayed in -- a King suite -- was fabulous. Separate bedroom, large bathroom, two TVs, small refrigerator, all at an extremely affordable price. The problem was perhaps the most important aspect of any hotel stay--- our ability to get a good night's sleep. The hotel itself is quiet, but the street noise in a room facing out the front of the hotel was relentless. So I vehemently disagree with the reviewer who suggested the "Strip view" was preferable to a room looking over the construction site behind the property. That's assuming sleep is more important than the view to you. Also, the lights of the bar, and the massive parking lot lights, shone directly into our room, in spite of our best efforts to close the window coverings. The hotel could easily fix this problem by installing some effective blackout curtains. The traffic noise will be a harder fix. The staff is extremely nice and efficient. Ample free parking. Convenient location. A very mediocre breakfast, the coffee was not good at all. Anyway, not half-bad but I wouldn't say we found our favorite property in Henderson.

"personal"

5
15/04/2017

Very good hotel. Price was good and the place was very clean and staff was very helpful. The breakfast was a good surprise It said they had a free breakfast but I thought it would be coffee and a bagel. It was a full breakfast. They had eggs,sausage,and waffles, coffee, milk, orange juice and toast. Very good surprise. I will come back often.

"Newer Hotel in Growing Area"

4
12/04/2017

We stayed here a Saturday night since we paid $125 here vs. the $450 our hotel in Las Vegas wanted for that night. The hotel is just 10-15 minutes south of the airport. It was worth staying here one night and moving to our Vegas hotel Sunday for the rest of our stay! This is a newer hotel in a new, growing area of the Las Vegas area. There is a lot of construction in the area! The hotel is 4 stories with an elevator, new and clean. The room size is above average. We had 2 queen beds, a sofa chair without an Ottoman, desk, refrigerator and a sofa. We slept well. The towels were pretty standard. The Wi-Fi worked very well. The TV was 40-43 inches and was HD. I liked the thermostat since you can adjust it digitally by 1/2 degree-and it responded to the inputted temperature very well. The sink in the bathroom was a little high and there was no pull-out magnifying mirror.The pop by the elevators was $1.50 for 20 oz. The breakfast was a very good standard hotel breakfast. It consisted of waffles, cereal, scrambled eggs, rolls, coffee, and juice. Overall, the hotel was very well-run and a very good value. I'd stay here again.

"Great Price, Great Rooms, Friendly Staff"

5
11/04/2017

Interacted with Aileen at the front desk and she couldn't have been more helpful or friendly. Our room was clean and spacious and very comfortable. Would stay there again. Beautiful property. Great location for locals visiting Henderson area.

"One of the best places I have stayed"

5
11/04/2017

This experience was fantastic. What fantastic service, clean rooms and friendly staff. I wish we would've stayed here for our entire trip. We flew in for a volleyball tournament. We got in pretty early and called to see if we could possibly check in early, they were so accommodating. Our room was wonderful, very clean and fresh. The following morning the breakfast was delicious. We checked out, but loved it so much we wanted to stay there again our last night before we flew home. Once again our checkin on Sunday was wonderful, and we told them we were going to have to check out by 5:30am the following morning and when we did they had breakfast bags waiting for us. What a great place!!!!

"Enjoy our visit away from Las Vegas"

4
07/04/2017

We really liked our suite but were frustrated by the too-tall bathroom counter top. Best Western is following an all-to-familiar trend in updating bathrooms with these annoyingly tall vanities. There is too much stress put on the lower back. Otherwise, I would be glad to book again.

"Good stay"

5
03/04/2017

Everything was great the staff was nice and respectful stay with smiles on their faces ans always apoke. Only 2 things they only serve pork products for breakfast and housekeeing didnt leave enough towels and wash clothes. I will stay again

"Highly recommend."

5
20/11/2016

Lovely new decor. Clean. Great service...helpful friendly. Very comfortable beds. Breakfast included....coffee available in lobby at any time. Reasonable priced shuttle service available. Good restaurant just across the parking lot.

"Best in Vegas"

5
14/11/2016

If you are staying in Vegas and want great service and a good night sleep after hitting the town this is the place. It is easy to find and you can get around town and to the strip easy. 2 blocks away resteraunts, shops, anything you need. I travel over 100 nights a year and this is in my top 3

"Great hotel"

5
13/11/2016

Stayed here for business. Rooms were clean, staff was friendly, shuttle was on time and breakfast was decent. Our return flight was scheduled for later in the day and the hotel staff held our luggage for us.

"Central location, great price."

5
08/11/2016

The hotel looks a little out of the way on the map but the strip was not really the center-point of my visit to Las Vegas so this worked out very nicely and at $90 a night was also easy on the pocketbook, especially since it included a full breakfast with those make your own waffle waffle irons. Also, 8 pillows. How nice is that? Eight pillows, standard issue. That's a pillow fort level pillow allotment. Nothing says vacation like a fluffy pillow fort. Overall, the room was clean and shiny and it smelled like lemons. The microwave was super clean. My only beef is hotels that have that annoying stick-your-key-in-the-outlet-to-have-power-in-the-room. I get it that they want to save and empty rooms don't need to be cooled or heated, but this also means you can't leave batteries and phones charging if you're not in the room too and I go through batteries like candy. It was not a problem here because I had two keys and the spare stayed behind but if two people are using the room, maybe ask for a third key. Oh, FYI, the fitness center is tiny and dark. There's quite a bit of electrical tape holding the handles of the elliptical in place. I let them know at checkout that it looks kinda shfity, but honestly, how often does that room get used?

"Beautiful, clean hotel"

5
07/11/2016

We stayed here one night before flying home. This hotel is beautiful and a great price for the area. The rooms are clean and well arranged. It's nice to be off the strip a little ways, but still close to amenities if needed. The hotel wasn't as close to the airport as I thought it was, but that was more my fault for reading the map wrong when booking the hotel. Overall I recommend this for those who don't mind driving a few minutes into the city.

"Nice area outside of Vegas Strip"

4
07/11/2016

This is a nice place to stay if you want quiet at night after visiting the strip. The rooms were clean although there was no vent in the bathrooms (odd), so odors tended to stay in room. The breakfast was good although they served the same selection the whole 7 days I stayed. Overall, it is nice, worth money and will stay again if I go back to Vegas. The location is good. Lots of shopping and eating places on Eastern. Hotel does provide free shuttle service every hour within 6 miles radius. Vegas Strip about 8 miles out.

"Great place to stay for visit to the area"

5
01/11/2016

We were visiting Vegas, Grand Canyon and just driving into California for a day in each area. This hotel was very centrally located with easy access, but still relatively quiet. The room was great and a great value. Super nice and helpful staff. I would highly recommend this hotel.

"Beautiful suite for two nights on a weekend"

4
01/11/2016

My husband had a suite for a business trip so we took advantage of the opportunity to enjoy a large sitting room, the kitchen, and a moderately sized bedroom with a king size bed in it. Breakfast, included, in the morning was good / very good with many choices including eggs sausage, waffles, fruit, hot cereal juice coffee etc. The only reason I gave this four stars is because the Jacuzzi wasn't hot enough to use outside. Otherwise the service was fine.

"Nice Hotel just outside Las Vegas"

4
01/11/2016

My wife and I landed in Las Vegas pretty late in the evening. The location for this hotel was perfect -- not too far from the airport, but in the right direction for our travel toward the Hoover Dam and the Grand Canyon the next morning. The staff at the hotel was courteous and professional. The hotel was well maintained and comfortable, and represented a good value for the price. In short, everything we would expect from a Best Western Plus.

"Very nice hotel with a very comfortable bed"

5
31/10/2016

We usually always stay at Best Western hotels and this hotel was a favorite of ours! The room was very spacious and the bed was one of the best we've ever slept in! Very comfortable and relaxing. Will stay here again when in town.

"Perfect Hotel"

5
30/10/2016

This Hotel is Awesome. Everything is brand new. Spacious clean room. Good breakfast. The location is perfect. The Best stories around and downtown Las Vegas with good distance. The price for this service-Excellent!!!!

"AWESOME."

4
29/10/2016

Great bed, comfy pillows, nice people and staff. Breakfast was standard hotel fare. The price was great and the shuttle gets you anywhere you need to be. MOST OUTSTANDING is the staff. really, they make this place great. Sulu (oh geez is that her name?) went way above and beyond in caring for me. Everyone was good, the room super clean and comfy.Recommended.

"Perfect Choice!"

5
29/10/2016

Great Best Western! Great Choice in Vegas, too. Spacious clean rooms, very good breakfast with wafflemaker, very, very nice staff. We definitly will come back. Windows Open, of you like fresh Air. It is very quiet.

"Please pay more attention to details"

2
27/10/2016

I had a half roll of toilet paper in my room for a 4 night stay. I had to request another roll. The family with a dog in the room located above me was extremely disruptive and loud. The dog barked and ran across the room for hours. I had only2 towels in my room for a 4 night stay. The wake up call did not work, good thing I set my cell phone alarm. I requested the 1st floor for a good reason. Upon check in they told me it wasn't available. If I had know that, I would have cancelled my reservation and selected another hotel.

"Right outside Las Vegas"

4
26/10/2016

We stayed here for one night, after three days on the Strip. Mainly because the prices at the casinos more than triples in the weekend and its only 10 minuts away in car. The frontdesk was very friendly and the included breakfast was nice and well done.

"Memorial service"

4
25/10/2016

I was not there for pleasure or business. Family gathered for my granddaughter's memorial service. I was impressed by the quality of the Best Western it was better than any other BW I've stayed occupied. The biggest problem was the lack of internet.

"I always enjoy my stay"

5
23/10/2016

This is my fifth time staying at this hotel. It's always a pleasure to stay here. Clean hotel, nice & professional staff, reasonable prices, and great location for when I come into town. The breakfast and coffee provided is a nice gesture, although basic most hotels do not offer continental breakfast with room purchase.

"Great Hotel"

5
20/10/2016

Super Clean! and comfortable we love to stay here =) and free hot Breakfast the kids really Enjoy staying here, Pool and spa are always Nice and Clean and is only like 15 min. Away from Downtown, not bad at all.

"Up scale"

5
17/10/2016

Very nice hotel with nice rooms and extra comfortable beds! Pool spa and fitness all top notch. The complimentary breakfast has it all. Staff are all friendly and very helpful, we will be booking here again soon

"Great Value, Great Experience"

5
15/10/2016

We were only in Las Vegas one night. We found this hotel to be a cut above other Best Western's we've stayed at. For under $200, we had a nice, large, comfy suite. (When making the reservation, I thought we were getting a standard room for that price.) Looks like the place has been updated throughout. Place was clean. Staff was friendly. Parking free. Complimentary breakfast was more than ample. Easy access to freeways. Would definitely stay there again.

"One night stay"

5
12/10/2016

We stayed here for the first night of our holiday. We arrived from the UK at 9pm and although it was only a short journey from MCarren airport it took a long time to locate. I had the directions printed from Google an also a GPS, It probably didn't help being dark, but the GPS took us in the wrong direction. The lady on duty was very friendly and said other people have commented on the location being difficult to find. The hotel is very clean, the bed was very comfortable and we recovered from our long journey. Complimentary breakfast the next morning was good and set us up for our journey.

"Recommended Stay in Henderson, NV"

5
07/10/2016

Very good experience. Staff is very customer oriented, Room was attractive, large and clean. Very attractive common areas with all the amenities, e.g., work out room, business area and nice pool area. Good bed. The location was much preferred compared to the BW Plus in Henderson where we stayed last time. Very reasonable rates.

"Worth the $$"

4
06/10/2016

Preferred not to stay on strip.No complaints with room.Micro,frig,coffeepot.Beds comfortable,a/c quiet.Ask for quiet room on 4th floor ,got all except pool view.Breakfast good.Staff friendly.Only complaint is---very little within walking distance.Restaurant in parking lot + gas station next door.We had to depend on others for transportation.Could use drug store or Dollar Store.

"Clean, Basic Accomodation"

3
04/10/2016

We wanted an off the strip hotel for a few nights that was reasonably close to the shops and restaurants in Green Valley so choose this one for its high ratings. It was clean and basic - like any of the the places along this parkway all offering a bed, breakfast and in quiet locations. There was nothing special about it - staff here were friendly but something that is the norm anywhere. We did not like the pillows and were surprised at how uncomfortable they were - nor the bed linen. Bed linen was not pressed even smoothed out giving it a "was just used" look and feel. Breakfast is the standard fare provide at Best Western Plus anywhere. Lots of parking.

"Road trip 2016"

4
03/10/2016

Was happy to check in after leaving Death Valley and see our lovely suite. But it was right next to the laundry facility. After calling front desk they told us they would close at 11:00. Took long shower and could still hear machine in laundry. Decided to turn on TV to drown out noise but it didn't work. Then went into bedroom same thing. Ugh, had to change rooms. Front desk did reduce the rate.

"This Best Western earns its "plus""

4
29/09/2016

We have come to expect a quality stay at a reasonable price with BW plus and this house is no exception.Like many houses in LV this is a good value and has a small outdoor pool and spa. Check in was friendly and efficient. The rooms are large with a smaller bath. The furnishings are modern with lots of good quality art. The internet is complementary and the large flat screen tv has lots of channels. Each room has a microwave, refer, very good coffee and an in room safe. Ice and soda on every floor. The bath had limited toiletries and average towels. The bed was very good with average linens. Towels and linens are an area for improvement. The complementary breakfast was good with eggs, sausage, fruit and the usual continental breakfast items- some variety would be nice. The HVAC was quiet and the rooms had good blackout curtains. Check in was just as good as check out. As expected- good job.

"vacation"

4
28/09/2016

hotel would have received excellent if it had a clean carpet. carpet was very stained. Breakfast was one of the best we have had at any of the Best Western hotels and staff helpful and friendly.Would stay here again but would stress we would like a room with a recently shampooed carpet.

"Nice clean motel"

4
27/09/2016

I haven't stayed in a Best Western in quite some time but was impressed with their Plus version. Felt like I was staying in a Marriot type of motel. Very very clean- shower had great pressure- plenty of clean towels and decent coffee maker. Nice quite location away from the strip. Only drawback was its located in kind of an industrial location without much to walk to eat. Will for sure stay again.

"Smith Center stay"

4
26/09/2016

We have reserved a room at the Best Western Plus on St. Rose Pkwy at least once a month to coincide with our Smith Center season tickets. We have switched from a Marriot property becasue we felt that the quality of that particuliar property has decreased substationally. My hope is that the Best Western Plus on St. Rose Pkwy does not let the property become dilapidated.

"One of their Best!"

4
19/09/2016

I stayed here, on my own, for one night only last month on leisure/business trip. If I'm paying the bill, I tend to use Best Westerns a lot (typically good general standard and value for money) and this is one of the best. It's a large hotel, well suited to hosting conferences, in the suburb of Henderson about 6 miles from McCarran International and the south end of the Strip. If you don't want or need to be in the center of all the Vegas action, it's a very good option. I didn't have time to explore the immediate area, but there are restaurants within walking distance and I enjoyed a great evening meal at the Kopper Keg, just across the car park. My room was excellent. Large, clean, plenty of cupboard space, a huge king size bed, great bathroom with plenty of toiletries and the usual safe and multi-channel TV. My first thought was that I should have booked more than one night at this close-to-five-star-experience. The only issue was, in common with so many hotels, the WiFi. It was free, which is a big plus, of course, but I couldn't get it to work properly even when I took my ipad down to the lobby area. A robust WiFi connection is becoming an increasingly important requirement for both business and leisure travellers so the sooner the large hotel chains sort this out, the happier their customers will be. I didn't use any of the hotel's leisure or conference facilities, but the small swimming pool and Jacuzzi just to the rear of the hotel looked very nice and seemed to be open 24/7. A hot buffet breakfast is served in the lobby area and it's typical Best Western fare - cereals, pastries, fruit, hot bacon, eggs and sausages and tea and coffee. More than adequate, but nothing spectacular. The cost of a room including breakfast, at around $100 per night, is unbelievable value for this standard of accommodation. I can highly recommend this hotel and I will have no hesitation at all in returning. Particularly if they fix that WiFi!

"My Vegas Home Away from Home"

5
17/09/2016

I've stayed at this BW Plus for a month in 2015, and a month on 2016 for a business training being held there. My entire experience has been positive on both occasions. There is a shuttle to and from the airport, and within a six mile radius of the hotel. The rooms are clean and well-kept. Breakfast is included, with more variety than many hotel's versions of a "continental breakfast." I especially appreciated eggs, yogurt and a variety of fruit every morning. The location is excellent, surrounded by malls, a number of good restaurants, inc. convenient lunch and dinner venues. (And the shuttle will take you to them with 24 hour notice) There is a good (basic) diner-type restaurant in the parking lot. There is a pool, jacuzzi, a small work out room and a washer/drier. I used all of these amenities to great satisfaction. Now the staff. I was pleasantly surprised to find many of the same employees there from one year to the next. There were about 60 of us attending this conference, and I was amazed at the attentiveness they gave us. A special shout out to Rose, Sulu, Taua, Rachel and Lora. They went FAR above and beyond customer service I've seen at 4 and 5 star hotels. So if you're reading this, you probably aren't planning staying on the strip. If that's in your plans, its a 10 minute Uber / Taxi ride away. This is an excellent choice to stay if you're passing through for business or family oriented activities.

"Nice Place but now over priced."

4
13/09/2016

Stayed for 2 nights and really enjoyed stay. The place is very clean and outside is safe. Newer area, lots of conveniences fairly local. Gas station right as you pull in. Somewhat close to freeway . Very quiet nice area, Would stay again but price has went up way too much. We stayed at 98.00 now rate is over 130.00

"The nicest Best Western I have stayed at"

4
08/09/2016

This Best Western was by far the nicest Best Western I have stayed at. The rooms were light and airy and everything was crisp and clean. The decor was well done and the staff were friendly and helpful. The free breakfast here is your standard Best Western fare; Fruit, cereal, yogurt, scrambled eggs, sausage patties and etc. The shower and the massage shower head was probably my favorite thing after our long drive to get there. My wife and I were not in Henderson to vacation in Las Vegas, so I cant comment on how the drive into Vegas is from the hotel... but you could see the strip off in the distance from the window. They have laundry facilities, but there is only one washer and dryer. We didn't have a problem getting our clothes washed, but it seemed strange that such a large hotel would only have a single washer and dryer. The biggest negative for me was that we were able to hear the people in the next room talking in the morning and also hear their TV. I'm surprised that this would be an issue in such a new looking hotel. Some other reviewers mentioned that the air conditioning couldn't be set lower than 78. We were able to set it lower. You have to use your door card to activate the air conditioning in the room before you can change the temperature.

"They permit early and late check in checkout"

5
03/09/2016

Staff Very helpful and courteous; helped us with holding a parcel for a pickup. Good breakfast, but is GONE at the dot of 9 am. So eat early. Spacious room, comfy bed. Business center w/ computers and printer, also lounge in lobby w/ coffee 24/7. VERY convenient. They have airport shuttle, wh/ makes it handy for friends to drop you off.

"Outstanding in every way."

5
28/08/2016

Immaculate and comfortable room. Friendly and helpful staff. Reasonable prices. Skip the drama of a big hotel and casino and stay here. Strip and airport close enough to easily uber but far enough away that you will not be awoken by drinks at 4 am.

"Fantastic service from check in to check out "

5
28/08/2016

We got a suite on the 4th floor. The service from check in to check out was fabulous. Our room was nice, bed was comfy, and the staff was fantastic. The price was great. The breakfast was nice. They even had a shuttle which took us to the local casino. This is a great place to stay for those who don't want to deal with the drama of the strip.

"Nice change from the strip"

4
28/08/2016

The strip was just too smoky, expensive, loud, crowded, etc for our family. We ditched our hotel there and came down to the Best Western in Henderson and loved it. The kids swam while we enjoyed the hot tub and we enjoyed the lack of noise and smoke. Nice breakfast in the morning. No complaints.

"Nice, clean and great location"

5
27/08/2016

I really enjoyed this hotel. It was in a great location with easy access to the things we needed like grocery stores, gas stations, shops, restaurants and freeways. The hotel and room were very clean, spacious and up-kept. The breakfast was delicious. I specially loved the hot eggs and sausage.

"Nice motel"

4
22/08/2016

The room was clean and the bed was comfortable. It's a nice place to stay outside of the busy strip in Las Vegas. Very convenient on your way to the Grand Canyon. The staff was nice and the breakfast was the typical fare.

"Excellent and Pet Friendly"

5
06/08/2016

Very nice motel! We have a small dog and pet friendly is so important to us when traveling! It's so nice to find a clean and comfortable motel that allows pets! There is also a great restaurant across the parking lot !

"Should have been great !"

3
04/08/2016

Good looking hotel with big rooms and decent facilities but grumpy staff,dirty carpets and too much noise left us desperate to leave. Breakfast staff stopped topping up the buffet a full half hour before end of service. Reception staff ignored guests entering or leaving the hotel. Breakfast choice was the worst of 6 hotels we stayed in over a 3 week period.......worst Best Western we have stayed in. A seminar was on during our stay and they were allowed to take over the hotel and make noise to late at night and into the wee hours.

"A real "Hot Spot" in a hot spot!"

5
03/08/2016

Went to Vegas and didn't want to stay in the mayhem. Couldn't have picked a better place for peace and quiet! Clean! Great girls at the front desk! Safe. Easy to find. Nothing but great things to say, don't mark this one off your list! The homemade Chocolate Cookies are a finishing touch!

"Excellent stay"

5
28/07/2016

We stayed one night here as a stopover before flying home. This hotel is great on almost all accounts. It is very nice, very clean, very modern. The rooms were spotless and comfortable. Microwave and fridge in the rooms were very convenient. Business center was adequate for my purposes. The location is also good. In a nice area that did not seem congested the day that we were there (Friday/Saturday). It is on a major highway that connects easily to I-215. Very easy to get to from the airport. Also a short drive form the Vegas strip too. Very convenient gas station next door. Restaurant in front (though we did not eat there). The only criticism is that the wi-fi was terrible. Everything else was great.

"Very clean, good breakfast"

4
27/07/2016

Highly capable staff. Figured out a snafu with my reservation quickly. OK pool. Good breakfast. Clean room. Nothing bad to say at all. The beds were very comfortable. Business center was great to print boarding passes on in the am. No one there.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank you for taking the time to write a review regarding your stay with us, it is always great to see when we have impressed our guest. We are glad you enjoyed our pillow-top mattress. Again thank you and we hope to see you again in the future.

"The people make the difference"

5
26/07/2016

We had great service the front desk solved our issues quick with the business center. Yenceys was just a delight to see in the morning and she took great care of our food needs. The staff was very accommodating and kind the facility was new and well maintained

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank you for your kind review. We will be sure to share your comments with our Front Desk and Breakfast staff. We hope to see you again on your next trip to Las Vegas.

"Stay here!"

5
26/07/2016

Friendly, helpful staff. Nice big rooms. Shuttle service. Good value. Free wifi, breakfast. Laundry room on every floor. Nice pool & hot tub, good fitness room. Very happy here for 2 weeks. I definitely recommend this Best Western Plus.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank you for taking the time to offer feedback about your stay with us. We do have a very caring and friendly staff that works to make each stay a comfortable and memorable one. We hope we have the opportunity to welcome you as our guest once again.

"Business"

5
19/07/2016

This property is ideal for business meetings. They provide board rooms which are less expensive than alternative options plus a reasonable room rate that includes breakfast, free parking, and high speed internet. Their excellent management and staff are eager to accommodate your every need.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank you so much for taking the time to share your experience. We are glad you found our meeting rooms helpful for your business. We hope you use our Boardroom or the larger Ballroom again very soon. Again thank you for your positive review.

"Great Hotel with Exceptional Service."

5
11/07/2016

I stayed at this hotel for months while doing some training. During the time I was there I found the entire staff to work really hard to accommodate my request, especially Laura, Tella and Maggie. I have been on the road for 15 years staying at hotels. I can difinitely say that this hotel is a good one and they have comfortable beds.

"Very nice, comfortable hotel"

4
10/07/2016

I have stayed at this hotel many time in the past year, while visiting family. The hotel is attractive and clean with a very good breakfast, small but nice outdoor pool and hot tub. The staff are pleasant and helpful. I will stay here again.

"housekeeping is inadequate"

3
08/07/2016

The check-in associate was very helpful, courteous, and professional. The first room we were given was found to have dog hair ALL over one of the beds. How could this not have been caught during the routine cleaning. We were then given a second room - upgraded to a suite due to our first-room experience. The second room was a bit better - but the coffee maker still had the previous guest's coffee grounds. In addition, only one regular coffee pack was in the room - but 3 decaf. This sounds minor, but as we do not drink decaf, we had to share the single regular pack. We found carpets both in the rooms and the halls very much in need of cleaning. My wife commented on this before we even entered our first room. Walls were marred from baggage. This appears to be a fairly new property. However, because of the lack of competent housekeeping, it appears quite "used".

"GREAT, CLEAN, ROOMY"

5
08/07/2016

we choose because we had our dog. our first trip with him and Best Western allowed him with us. the room with one king bed was very roomy. allowed him and us some leg room. it was very clean and the breakfast each morning was awesome. were coming back here with or with our dog. very very nice place. across the parking lot from Chevron and a 24 bar and grill so don't need to travel far to eat or something for room. only negative was the mattress was a too soft for us. would have liked a bit more firm

"Quiet hotel away from the strip"

5
08/07/2016

We spent one night at this Best Western and enjoyed it very much. We were travelling with our cat and he was very satisfied too. The room was spacious and very clean. We ate both the complimentary dinner and breakfast and enjoyed both. We would stay here again.

"Comfortable hotel not far from airport and away from strip"

5
07/07/2016

I stayed here for one night before beginning a road trip to National Parks after flying into McCarren airport. Hotel is convenient to the airport, away from the strip and its traffic. King room had a designated sleeping area separated by pocket doors from the rest of the suite. Great for family traveling together. Living area included sofa bed, table and chairs, desk and kitchenette with fridge, microwave and coffee maker. Bathroom had two entrances, one from bedroom and one from living area. Staff was very accommodating and rate included an ample breakfast. Overall, hotel provided great value. There were restaurants within walking distance. I would highly recommend this property.

"Exceptional"

5
28/06/2016

This is the first BW property in a long time that automatically gave an upgrade for a Diamond Rewards member. THANK YOU!!!!!! The room was great, the service was great, and the staff were all friendly and professional. NOTE - There IS a pool, not mentioned in their web page. I'll come back to this property next time I'm in Vegas.

"Will stay at this Best Western again when I'm back in the Vegas area."

4
27/06/2016

Title pretty much says it all. Stayed three nights. The suite we had was large, clean and comfortable. Ours had a balcony that was smaller (narrower) than I expected, but it provided a nice view of the city. Staff was friendly and helpful. Hotel breakfast was nice too. There's also a good bar & grill type restaurant a short walk from the hotel that we ate at a couple of times for lunch (their BLTs are great). Overall had a nice stay at this Best Western, St Rose Pkwy, location.

"Far from Las Vegas but still on a busy road."

5
26/06/2016

The hotel is set back off of St. Rose Parkway which really helps with any road noise. The paring lot is manageable but on the small side for such a nice place. The rooms were very nice and the staff very pleasant. The breakfast buffet was typical of hotel food. I like that the Green Ranch Casino & Resort was just down the road. All in all I would highly recommend this Hotel.

"Nice place to stay in Henderson, VN"

4
25/06/2016

Great stop in Henderson to put on your list. Staff very helpful upon check in & check out. We had a nice King room with lounge chair and desk if you need to get some work done. Breakfast better than most. Good cheesy eggs, sausage, waffles & more. Enjoy this Best Western with business or pleasure.

"Loved this hotel!"

5
23/06/2016

I chose this Best Western because of its very good reviews (especially for service) combined with its reasonably-priced rooms, even though it was not as close to our Henderson destination as were a few other hotels. We were not disappointed: The hotel is very nice and modern, the room was spacious and clean, the bed and pillows were comfortable, the hotel staff—from check-in to breakfast to cleaning staff—were super nice and accommodating, the included breakfast was quite good with both hot and cold entrees (and great coffee), the fitness room was small but had everything I needed, and the free wifi in the room worked. We didn't have a chance to use the pool but it did look pretty nice. I think my only comment to the hotel would be to put some sort of bath mats in the bath tubs, as the tub in our room was quite slippery when the shower was running. The location of the hotel also is nice; it's not crowded but there's lots of shopping areas nearby. It's right on a major highway so it's easy to get to the strip if one wants to do that. It's only about 10-15 minutes from the airport, and has a free airport shuttle. The hotel doesn't have a restaurant (though they do have a breakfast room) but there is a fairly extensive room service menu; we didn't use it so can't comment on either the food or service. Also, there is a nice "Kopper Keg" restaurant just across the parking lot—it's kind of half sports bar and half restaurant, and serves pretty good and reasonably-priced meals. There also is a gas station with mini-mart across the parking lot, which carries a variety of items. We were very pleased with our stay overall, especially as this hotel incorporated and did not add on a daily “resort fee” as so many other hotels are now doing to cover what they advertise as “free” breakfast, wifi, pool, fitness equipment, etc. Of course any facility incurs and must cover the cost of such things, but why don't they all just raise the room price to include the costs instead of tacking them on top as though they comprised some sort of obligatory and deceptive tip, especially as everyone is charged this extra daily fee whether or not they use any of those “free” facilities. Overall, I would highly recommend this hotel and definitely will stay there again on our next trip to the area. Thanks to all the staff who made our stay so nice!

"OK stay."

3
23/06/2016

I have stayed at several hotels in the area since I come to visit family often. This hotel looks nice, and check-in went well. Employees were friendly and helpful. The room was clean, but had a funny smell. The smell got worse when a/c was on. We had to crack open a window, and it was 108 outside! The bed was not comfortable, and the requested roll away bed (additional charge) was not even close to being usable for sleep (just springs and no cushioning- I couldn't have my child sleep in it at all!). The ironing board was so cheap that it was unsafe, falling over. The pool was nice. Breakfast and coffee were ok, not horrible. For the price that this hotel charges, I was expecting a little better. I've had better experiences at nearby hotels for same price. I may stay here again if the price was right!

"awesome"

5
23/06/2016

the staff is why I stay there. The fitness room is below average and the breakfast is below average. I get great service and I get internet so I like to work at the hotel. I will stay at this hotel all the time because I always get a room at my corporate rate so it is a great value. I also use the pool when I have my son stay with me so he and I have a great time using the pool facilities.

"Stay in Las Vegas"

5
23/06/2016

We enjoyed staying a this property. It was fairly new, was clean, easy access to the freeway. The temperature in Las Vegas was 110 and once we got to the room and got the air conditioning going it was very nice. There was a restaurant next door which made it convenient for dinner.

"Clean and quiet"

4
21/06/2016

This is a pet friendly facility. Therefore, it isn't as pretty as other Best Westerns I have stayed. The amenities are not as gracious. My suspicion is that they don't want amenity investments damaged by pets. However, the hotel is clean and quiet. It is located near to a variety of chain restaurants, and is not far from "the strip" or the freeway. My only complaint has to do with the front desk staff. To be clear my complaint is not about the individual persons working the desk. Both ladies I dealt with - one at 2000 hours the other at 0530 hours were polite, friendly ladies who did their best to help. The problem was they wore to many hats and were trying to do the tasks of housekeeping, hospitality, maintenance and the front desk. I saw one poor girl running from desk to elevator to room back to front desk. Management PLEASE - just because the hour is late or early one person cannot effectively do the work of three or four - HIRE more help so guests are not left standing at the front desk while your overworked employee tried to accommodate everyone. I waited 20 minutes to check in - I thought the poor girl was going to cry by the time she could get to me. I would stay here again and recommend the hotel - just know if you're left waiting at the front desk - she isn't ignoring you - she is racing around taking care of others/

"Great hotel away from the Vegas crowd"

4
21/06/2016

We just needed a place to stay one night on our way to San Diego. We avoid Las Vegas at all costs, and North Las Vegas was too pricey. I expanded the search to Henderson and found this gem. Although it was hard to find, once we were there, everything was wonderful. The room was spacious and comfortable. Everything was clean and in working order. There was plenty of hot water for a long shower. Breakfast was standard fare, with no complaints there. The staff was helpful and friendly. Highly recommended and a great price.

"Great Hotel and Superior Staff"

4
21/06/2016

Like most Best Westerns, this property has great facilities, but the staff really stand out and make the stay worth it. I will definitely be back. I made a mistake and reserved a room on a different date than when I showed up. Maggie at the front desk found a fantastic room for me at a discounted price. It could have been a much bigger hassle than it was. One less hiccup on my trip!!

"Quiet, clean and priced right."

4
20/06/2016

Spent one night and we were very happy with our stay. Location is near the airport but you never know it. Nice selection for breakfast. Met all expectations. Trip Advisor wants 200 characters so here they are.

"very good value"

5
18/06/2016

This BW is close to everything, but not right in the Strip area, which is good since there is a chance to relax. There is a long, convenient walking/biking trail in front and the pool is comfortable. It is close to the new M Casino, also.

"Great Stay"

4
16/06/2016

Hotel was very clean and nice. Location was excellent for us as central to family we were visiting. Breakfast was ample but not exceptional (powdered eggs). Fitness center was adequate. We will stay again in future visits to family.

"Pleasurable Stay"

4
16/06/2016

The staff was friendly and there was obviously much thought put into the set up of the room for anyone doing business. I had plenty of space to get work done and it was easy for me to totally step away and enjoy my sleeping quarters. I also took advantage of the balcony which was an unexpected pleasure. I highly recommend this hotel and look forward to staying here upon my return

"Nice Surprise in Vegas"

5
15/06/2016

We booked this hotel because it had good reviews in our price range. We were so surprised to find this nice a hotel named Best Western (no insult intended). The hotel was very new, clean, and roomy. From the lobby to the room everything was very up-class. The bed was very comfy. The towels were the fluffiest I've had at a hotel in a long time - even from more expensive ones. I waited every day to see if I got a bad towel, but they were all just right. Keep that up Best Western St. Rose! The staff was friendly and helpful. We found a lot of nice restaurants within a few minutes drive and the proximity to the Vegas strip was good too. We're thinking to just stay here when we visit Vegas and drive to the strip when we want the craziness or to see a show.

"Quiet Location near Las Vegas Strip"

5
13/06/2016

Very clean and modern facility. Nice breakfast included. Very close to a major outlet mall and Las Vegas Blvd. Easy to find and very easy access to major highways I-15 or I-215. I highly recommend this location if you have family with you. Plenty of food joints all around in this "off the strip" area to choose from. Again, very family friendly.

"Great Stay Near in Henderson"

5
12/06/2016

We ended our vacation with 2 nights at the Best Western Plus in Henderson, NV. Rose was great at check in and even recommended a local restaurant which we enjoyed during our first evening in town. Our room was clean and comfortable. The breakfast was hearty and we enjoyed the pool. We were able to easily drive to the Las Vegas Strip and get to the airport from this location. We would definitely stay here again.

"vacation stay"

5
10/06/2016

excellent stay all around. Room was very comfortable clean and cozy. Good place to relax. I plan to use Best Western in all my travels. We have a pet and their policies regarding pets are very fair. The staff was very friendly and helpful. The breakfast could not been better, they had a wide range of food for any pallet. The pool area was lovely and the rooms were very clean...I give this an excellent plus.

"Clean, comfortable, friendly"

5
06/06/2016

Very pleased with entire stay. The hotel was clean, beds were comfortable, room was very nice Staff was professional and friendly. Enjoyed the chocolate chip cookies that were set out for guests as we returned one of the evenings of our stay.

"Great Value off the strip near Las Vegas on a 2 room suite"

5
02/06/2016

We stayed here for a week while visiting Las Vegas. We loved the location. The breakfast was great, the pool was very relaxing. They have an awesome barbecue grill near the pool that we used to make our dinners, which helped us save a lot of money, instead of going out every night. We sat out by the pool eating our dinner and relaxing after going to places like Red Rock, Hoover Dam, etc. then would go out to the Strip and Freemont street at night. The airport and Car Rentals are very near, making this the perfect location. Our room was a 2 bedroom suite with a balcony. We had a nice kitchen, that had a refrigerator, microwave, small sink, and a nice counter top sitting area. There was also a combined living room area with a sofa sleeper. The 2 bedrooms each had their own bathrooms, one with a shower, the other with a combination shower/Jacuzzi tub. The room could easily sleep 6 people. The staff were very friendly. We would definitely stay here if we were to visit Las Vegas again.

"on the road"

5
01/06/2016

We were on our way from Denver to Orange County CA, and this seemed like a good stopping place. Not in Las Vegas for gambling or shows this trip. We can always count on Best Western Plus to be convenient, comfortable, reasonably priced, friendly staff, good pool, good breakfast.

"These Guys Rock"

5
31/05/2016

Rosa, Rachel and the front desk make this place great. Much nicer than a typical Best Western. Breakfast is good. Just bored with hotel breakfast. Not far from the strip.... Great staff, clean pool...

"Good location, meh hotel"

3
28/05/2016

While planning a road trip from Calgary to San Diego, my wife found this hotel in Henderson for my second stop. The price was right and the location wasn't too far off the main interstate. The hotel itself is starting to show its age. The room was OK. Nothing bad, but like I said, starting to show its age. The air conditioner was very noisy. Not enough to keep me awake, but your mileage may vary. With so many other, newer hotels to choose from, I would probably not stay here again. It wasn't a bad experience, just not great.

"Great Place to Stay"

5
26/05/2016

Room are very clean and quite.TV, Ironing Board with the iron was nice to have in the room along with the hair dryer and the shampoo and conditioner. Staff are very friendly and very helpful.. I was having surgery then was going home after my surgery, but my surgery was cancelled till the next day. We called to see if we could get our same room back so we could stay another night and we did get to stay but they gave us a different room that was already clean and ready to go. We also got a discount on the price due to having surgery in the hospital that was on their list. How great was that!! Thank you Best Western Plus!!

"Good property but low key service and no perks....."

3
25/05/2016

Front desk, nice but low energy...No perks offered at check in. As a Platinum member would expect more. Charged me $2.00 for a bottle of water? Breakfast was good but again, low energy employees and average breakfast. Property is designed in very dark colors and dismal and depressing decor. Clean and fresh but probably will not stay here again.

"Three night stay"

5
25/05/2016

Another pretty new hotel with very helpful and friendly staff. Very large suite with fridge, microwave etc and very clean. Breakfast was good and constantly renewed. Not far from the strip but without all the hustle and bustle. Numerous eateries nearby.

"Great Place to relax away from busy-ness of The Strip"

5
25/05/2016

My wife and I stayed here the night before we each had separate flights out of Las Vegas. Getting to the airport from this hotel is incredibly easy, so if you want a comfortable place to stay that's convenient to the airport, this is a good choice. I think they have a shuttle, but we didn't use it. The bed was comfortable, but the pillows weren't really up to the BW standard I've come to expect. Still, I was able to sleep fairly well and woke rested early in the morning. We really like the lemon water available in the lobby as well as the coffee. Overall, it gets a good recommendation from me.

"Close to airport car rental return."

5
22/05/2016

Inexpensive, clean, new property, close (15 min., 6 miles) to LAS car rental facility. Friendly staff. Good breakfast. Gasoline station right in front, convenient for filling up before returning rental car.

"great stay"

5
16/05/2016

we had a party of 14 guest and not one complaint. we had a great time at the pool . we will be going back , the free breakfast they have is excellent .the staff they have there are very friendly and they go out of they're way to make your stay comfortable.

"Review"

5
16/05/2016

It was a pleasurable night. Everything was good. I would stay here again if I was in the area again. The breakfast was very good. A lot to choose from. We had a dog with us and they have a place for them to potty.

"Great Place - CLEAN, NICE AREA"

5
10/05/2016

This BW is the best, clean, friendly, great service, great location outside of Vegas. The only one little thing is you hear the footsteps coming from the room above you and voices from your neighbors. If you could live with that you GOT to stay here - breakfast was good, waffles, fruit, OJ, Apple Juice, tea, coffee, bagels, etc. GREAT PLACE.

"Best Western Plus Henderson, NV"

5
09/05/2016

Hotel was clean and quiet. Continental breakfast was filling and had plenty of selection. Good location off of St. Rose Parkway. Not too far from the Las Vegas Strip if that is your destination. Also, not too far from the Las Vegas Airport.

"Consistently Excellent Customer Service"

5
08/05/2016

The friendly, thoughtful, attentive staff makes this hotel a home away from home for me. The clean, quiet rooms, the excellent breakfast, the freshly baked cookies, there are many great qualities about this property. I have stayed at it since it first opened and consistency is important to me....I know what to expect and this hotel always meets my expectations.

"Excellent stay - once again!"

5
07/05/2016

I've stayed here on 3 occasions now when I've been in Henderson for business. This is not a flashy 5 star hotel but it is absolutely perfect for business trips when you just need a clean, friendly place to stay with all the amenities you'd want - a fitness centre, pool, free wifi, great range of breakfast etc I'll certainly stay here again next time I'm in town.

"Overnight Stay"

4
05/05/2016

Stayed one night on our way through to Arizona. The hotel was clean, bed was comfortable, nice staff and the food was hot and plentiful for breakfast. The hot tub was a nice break after traveling. Located conveniently to the highway and airport, but not to close for noise issues. The price was comparable to other hotels in the area. If you are looking for a deal you are better off staying at a Casino as the rates seem to be better but you will have to deal with the noise and smoking. Overall a nice hotel for an overnight visit.

"Staff excellent"

5
29/04/2016

The staff at this hotel are quick and ready to help in anyway possible, I had a problem and they were on it and corrected it quickly. Only bad part internet and the breakfast 2 of the 3 days cold, not good

"Avoid Vegas noise and traffic for a pleasant stay."

4
27/04/2016

Located on easy access at St. Rose Pkwy, 4 floors, huge hotel but very quiet and very clean. Well thought of decor in the breakfast room with plentiful hot and cold breakfast. Bed was comfortable, with ample lighting. Microwave and refrigerator are a plus if you're staying longer than a day.

"VERY helpful staff"

3
25/04/2016

The staff was great. Air conditioning unit was very noisy. Could use a good vacuum around the edges of the room. We had a handicap room, but the shower floor wasn't slanted enough and the water went all over the floor. Shower heads were positioned very poorly. Toilet kept plugging up.

"Good affordable Hotel"

5
19/04/2016

Great value for the price. The room was clean and a good size. The bed was very comfortable. I usually cannot sleep well the first night in a hotel but with this one I slept very well. Breakfast was well stocked and a nice start to the day.

"Good place to stay!!!"

5
17/04/2016

a "no-problem" stay. Clean, nice, friendly. Good stay for the money. Safe parking too. And these are all the words necessary to meet the stupid requirement to have 200 letters in this space, as it an intelligent person could not say what is necessary in less.

"not bad for vegas"

4
13/04/2016

not a lot of eating options within walking distance. decent hotel and all but kind of expensive for vegas. many others have hidden 'resort' fees that bring up the price. this hotel offered what we needed for not a lot of cash.

"Good value, convenient to the Henderson area"

4
09/04/2016

Stayed for 2 nights while visiting family in Henderson. I wanted to be close to their residence and didn't have any need for a strip or off-strip casino atmosphere. This is a convenient, clean, well-maintained hotel. Nothing fancy, the usual mid-price chain breakfast, but easy parking, easy access to highways, and generally quiet. Recommended if you're just looking for a good place to stay, instead of a full-bore Vegas experience.

"Good Location and Best Western Plus Does Not Disappoint"

4
01/04/2016

Stayed here for 3 nights in March to visit a relative in Seven Hills (Henderson). We are not gamblers and appreciated the nonsmoking establishment. Room was well appointed with microwave and refrigerator. Staff was friendly and accommodating. Breakfast was above average with serving both hot and cold items. Three breakfasts had different options each day (scrambled eggs, biscuits and gravy, premade omelets) along with a breakfast meat. Waffles always an option. Always had water with lemon available in the lobby along with hot cookies in the evening. Convenient to I-215 for a quick trip to LAS or The Strip (10 minutes non rush hour). Plenty of options for food/drink/shopping at Eastern and St. Rose Parkway. Closest restaurant to hotel is The Kopper Keg; stopped there for a drink after a long day and the bar was smoky and overpriced. Yeah I get the smoky bar but this old rundown establishment has no justification for their drink prices, unless of course we looked like tourists and went in for the kill. And the restaurant was dead, so we bypassed eating there. Not trying to mix the Keg in to this review except to say go elsewhere to eat if you are staying at this property. One negative was Wi-Fi which we had to be resolved through the front desk. As we only use Wi-Fi, it was a bit of an issue which others may just resort to their own service. The matter was quickly resolved, again showing their attentiveness to the customer. Repeatedly we are finding Best Western properties solid as they are independently owned and clearly treat the customer like family.

"Nice hotel and friendly staff"

5
29/03/2016

I saw a couple reviews saying the staff was not friendly and rude, but had just the opposite experience, staff was very friendly and helpful. Hotel was clean and comfortable. Rooms seemed to be recently updated. Hotel is close enough to the Las Vegas strip and has plenty of restaurants near by.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank you so much for your time and comments. We always appreciate hearing that our staff is friendly and helpful. Thanks again and we hope you come and stay with us again very soon.

"Great place to stay"

5
21/03/2016

We were very comfortable the people made the difference, friendly and kind. Everyone spoke to us and the staff was so accommodating we felt like we made friends. Terra the mgr and Chris took great care and the breakfast staff were awesome. Made for a great home away from home. I was in town for a intensive training class and we worked very long days. The hotel staff took such great care of us we began to feel like it was home. There was nothing they seemed not able to do to make our stay comfortable. The people make the hotel..... Thanks for a great stay, Facility is close to downtown Las Vegas but within walking distance to stores and restaurants. The hotel shuttle is available for convenience.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank you for taking the time to offer feedback about your stay with us. We will pass on you positive comments to our team. We are glad you had a great stay and felt very much at home. We love hearing about our guest's positive experience.

"Good location and comfortable"

4
18/03/2016

We stayed for 9 days in late Feb., 2016. We asked for a room on the 4th floor because we didn't want to hear people above us. We got in late at night (almost midnight) and they had held our room. (Note: we found out we had to pay for the full day as a result) Room was quiet, overall, but the walls seemed thin, since our neighbors could be heard talking (a couple of times), and their TV was audible. However, that turned out to be a minor inconvenience. Room was spacious, with 2 queen beds, desk for working, fridge, microwave, coffee maker, wired or wireless internet, safe for valuables, and fairly large flat panel TV. Breakfast is free, plain but free. It was never crowded in the breakfast area, which was a bonus. Plenty of available seating. Location of the hotel is very good, as it is near plenty of shopping, strip malls and a nice casino. We had issues with billing, as the first statement we viewed had an inaccurate check in time, almost two hours before we actually checked in. We had been so tired at the time, we hadn't noticed the discrepancy. Plus we had cancelled our Expedia reservation, and booked directly through the hotel, but their records didn't show it, so we wound up paying a bit more. However, the desk personnel were very helpful and gave us available discounts to help lower the cost. The only real complaint we had was with housekeeping. They didn't visit our room the first day, and didn't vacuum unless we asked. Overall, the positives outweighed the negatives, and we'd stay there again.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank your for taking the time to write a review regarding your stay. We are glad you found our hotel comfortable. Our apologies you had issues with housekeeping and will review your comments with our Executive Housekeeper. We welcome you to be our guest again the next time you are in the Las Vegas area.

"Our stay in Henderson NV"

5
15/03/2016

Hotel was very nice and clean, staff was very helpful. Over all I would recommend this hotel. I've stayed at quite a few BW's, this one by far has been the best. Had the family with me, and they also liked the hotel, they felt like it was luxury in appearance and feel.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
We are thrilled you enjoyed your stay with us. Thank you for your kind review and recommendations. Please come and stay with again soon.

"Very happy"

5
07/03/2016

This place was great! Comfy, clean, and great service all around. You will not be disappointed. Breakfast was great, fast check-in, close by to everything. Rooms are very spacious and even has a fridge and microwave. The beds were very comfortable as well.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
We are thrilled to hear you were very happy with your stay. Thank you for taking the time to share your experience. We are glad you found the beds and our rooms comfortable. We look forward to you visiting us again.

"Great Location & Restful"

5
06/03/2016

Delighted to find a large, clean modern room on the ground floor. We brought our cycle in and had lots of room to spare. The small micro/fridge set up was adequate and well located. The air conditioning was quiet and efficient. Staff friendly and welcoming and the breakfast fresh and delicious. Will be staying here on our next trip through Vegas.

"Effecient Stay"

5
03/03/2016

We were in Henderson to view homes. This was close to several areas for us and the value was excellent. We don't like staying at casinos so this was ideal. Summerlin was 35 minutes away but Cadence, Tuscany and Lake Las Vegas were all close.

"Great location and nice hotel"

4
29/02/2016

Except for the view of the construction area out back -- which I assume is temporary -- the hotel is a great location away from the strip traffic. You can easily go to the strip, eat at any of the restaurants in Henderson or nearby (Green Valley Resort, for example), and sightsee (Death Valley, Red Rock, Lake Mead, etc.) without having to deal with the traffic on the Las Vegas strip. The hotel is very nice and clean, and we slept great. Service at the hotel was excellent.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
We are very glad you enjoyed your stay with us during your trip to Las Vegas. We do hope your positive experience encourages you to stay with us again on your next trip. Thank you for sharing your experiences at our hotel.

"Glad I picked this one!"

5
26/02/2016

Excellent hotel. Clean and friendly staff. Enjoyed the breakfast and loved the outside pool. We didn't want to stay on the strip but not too far away and this was perfect. Going back again this year in May and will certainly be staying at this hotel again.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank you so much for your kind words. I will be sure to pass them on to our team. We are glad you enjoyed our breakfast and pool. We do hope to see you again in May.

"Convenient and beautiful views"

5
22/02/2016

I know where I'll be staying when visiting Las Vegas/Henderson from now on. I liked the small convenient location, the service and the views. This hotel was close to family, airport and the strip wasn't that far away. This was a great, quiet place and very comfortable.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank you very much for such a nice comment and positive feedback! We are glad you enjoyed the convenience and attractive view. It was a pleasure to have you as a guest. We hope we have the opportunity to welcome you as our guest again.

"Not real balconies and very noisy"

3
18/02/2016

The hotel is very nice and clean. The breakfast was good and hot. I booked the room because it claimed it had a balcony. What I found was a door in the bedroom that opened to an 8 ft long and 30" wide slab of cement. There is no room for furniture and the door does not stay opened unless you prop it open with a chair. It is more of a step out balcony and not usable for relaxing. The room also has paper thin floors. We were on the 3rd floor and could hear every foot step from people on the floor above. This was a 1 bedroom suite. The bedroom was separated from the living area by 2 very noisy pocket doors.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank you for taking the time to offer feedback about your stay with us. We are glad you found the hotel nice and clean. I will pass on you positive comments about the breakfast to our staff. Again thank you, and we hope to see you again in the future

"Mediocre"

4
18/02/2016

Staffs attitude was less than happy. Down right depressing. They had a hard time letting me look in the lost and found to look for a pair of swimming trunks I left there on my last stay. Added another day to my itinerary and felt like I was interrupting the desk clerk's busy day. Only staff member with some positive spunk was the Red Haired Asian Young Women. Not too many smiles from the others.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Naturally we are disappointed to hear that your stay was not what you had hoped for. I feel confident in saying that this is not the norm for our hotel. We will share your comments with our team to improve our consistency in providing excellent customer service to all guest. I do hope you would consider giving us another try if you are in the area again.

"Nice to stay if you want to stay off the main Las Vegas Strip."

3
17/02/2016

This hotel is very nice, nothing overly special. We arrived and found out our room was not cleaned very well. We told management and did a good job cleaning the room. The carpet should be shampooed, but they explained it to us is could not be done because we were in the room and it takes a while to dry. They did give us a discounted rate for our convenience.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
We apologize that you experienced an obvious "overlook" within our housekeeping inspections. I reviewed your comments with our Executive Housekeeper so we can make any necessary improvements in this area. Thank you for taking the time to share your experience with us. We wish you the best.

"Hotel accomodations"

5
15/02/2016

The "Park and Fly" program and rate offered is the best deal! The hotel is very quiet & clean, and the staff are polite and helpful. The remodel that was done a year ago, was a very nice addition. The fact there is no casino, is a major plus! The complimentary breakfast is very good & well stocked. I will continue to stay every time I fly in & out of Las Vegas, as long as they continue the "Park and Fly", & the rate stays the same.

Laurel G, General Manager at BEST WESTERN PLUS St. Rose Pkwy/Las Vegas South Hotel, responded to this review
Thank you for taking the time to write a review regarding your stay with us, it is always great to see when we have impressed our guests. I will be sure to share your comments with our breakfast and catering staff. Again, thank you and we hope to see you in the future.

"Very Pleasant Stay"

5
10/02/2016

I was looking for a beautiful, relaxing hotel with all the amenities I need. The Best Western Plus fit the bill perfectly. The staff was pleasant & professional. Extremely helpful without being overly friendly I would highly recommend this hotel to anyone looking for a beautifully clean hotel.

"FINALLY A QUALITY PARK N FLY WITH 30 DAYS PARKING"

5
08/02/2016

This is not a 2nd rate hotel using Park N Fly as a crutch. It fares well with other great Best Western Hotels and adds airport round trip shuttle for just $10 per person. 15 minutes from McCarran Airport. Good breakfast and wonderful service.

"New and Fresh"

4
25/01/2016

I don't usually stay at Best Western Hotels. More typically I stay at Hampton Inns, Marriotts and other similar hotels on business trips. I was pleased by this Best Western Plus location especially because it was a new property. It was much like a Hampton Inn in terms of its décor and comfort. The staff was great and everything was clean and fresh. The primary drawbacks are thin walls and noisy plumbing. I could hear the showers running in every room near me. I would stay again.

"Nice hotel, but walls are thin"

4
18/01/2016

I stayed in this hotel because I thought it would be quieter than one on the Strip. Unfortunately, I could hear neighboring guests' TVs right through the walls. The people in the room next to me were obviously watching some kind of action movie. I had to turn the fan on high in order to sleep. Also, there was a lot of noise and slamming doors in the hallway outside my room. Other than the thin walls, this was a nice hotel and I would recommend it. There isn't a restaurant in this hotel, but there is a bar right next door that has good food.

"Terrific & Comfortable"

5
14/01/2016

The rooms were always clean and very comfortable! The staff was excellent. The food was terrific! We are always worried bout the beds, but the beds were very comfortable. We had a family group that was staying and all were very pleased.

"Stay overnight on Jan 1, 2016"

5
05/01/2016

Accommodations were excellent. Very clean. Amazing decor. Breakfast was perfect. One stop along the way to Lake Havasu City, close to restaurant.. Staff were very helpful when minor corrections were quickly resolved. Would highly recommend

"Excellent Hotel"

5
04/01/2016

Spent one night in Vegas and one night in Henderson for little family vacation. This Best Western should be 4 maybe 5 star Hotel. Got 2 bedroom suite, it was very clean, internet was fast, breakfast was good and staff was excellent. Will definitely stay again.

"Great no casino, no smoking, quiet but convenient place to stay in Henderson."

5
31/12/2015

I stayed here for a week while visiting family nearby. My husband and I had stayed there for nearly two weeks during past visits. Since I was going solo, I stayed in a lovely one bedroom suite which was spacious, clean and quiet. The breakfast here is very generous in a pleasant space to begin your day. A shuttle to the airport is included, as well as to a local casino if you don't have a car. The hotel is geared to business travelers, but certainly a good fit if you don't want to be in a casino, and to enjoy a no smoking environment for families. Convenient to major roads around Las Vegas, shopping nearby in a suburban atmosphere, and Green Valley Ranch area.

"Quiet building, LOUD room amenities"

3
19/12/2015

This hotel is very clean and aesthetically pleasing to look at. The interior and exterior are very well maintained. The staff was courteous and always easily accessible. HOWEVER- the in room amenities are VERY loud If your room is getting a bit too hot or too cold, the AC unit will let alert everyone near your room that you've just turned your AC unit on. Want to take a shower? The bathtub faucet needs a cough drop cause it's just as loud as the AC unit. This was the case with most rooms near mine because I could hear them, I've unfortunately stayed at Motel 6s, La Quintas, and Sleep Inns and that had quieter running in room amenities. The walls also are bit thin, but maybe I just had loud neighbors. The first two issues prevented me from giving this hotel 4/5 stars.

"Above Average Accomadations at a Great Value"

5
11/12/2015

This hotel has above average accomadations at a great value for the area. With a free airport shuttle, free on-site parking for 30 days for stay and fly customers, a free hot breakfast and free internet it's hard to beat their price. Their King suite for $99.00 including tax is a great room for very little money. It was more like a condominium than a hotel room. Try it and you will like it.

"Nice Quiet Comfortable"

5
06/12/2015

I stay here every trip to LAs Vegas. Usually very quiet. Fourth floor is better as there is no one stomping around above you. Comfortable rooms. No gaming in the hotel. Great Restaurants close by Rachael at the Front Desk was great. Very helpful nice girl. Always greeted me by name.

"RESTFUL NIGHT"

4
21/11/2015

The hotel was very clean. The staff was extremely helpful. Location was very accessable. The bathrooms were in great shape. The breakfast was warm, and very well presented. This hotel was near all types, of shopping, restaurants.

"If location is not the 'most' important"

5
16/11/2015

Great hotel for the money! Very clean site; helpful and 'happy' staff - from front desk to housekeeping and breakfast server - with plenty of parking. And you will 'need' a car to get around. Somewhat 'in the middle of nowhere' - yet super value and quality for the money.

"Excellent place to stay outside of strip"

5
15/11/2015

Very nice hotel, we were upgraded to a suit, which was a pleasant surprise. Far enough away, yet close to strip. Lots to do around this area, Easy access to 215, the strip, Henderson, Las Vegas and Summerlin. This is our go to place whenever we are going to the Vegas area. I highly recommend this hotel

"Get what you pay for."

5
14/11/2015

The room was worth the price I paid. It was a last minute trip with my family and BW did me justice with great rates. The room was great and the complimentary breakfast was delicious. I would stay here again.

"Outstanding Hotel"

5
13/11/2015

Well kept property and immaculate hotel. Clean, standard rooms with excellent TV and reception, microwave, refrigerator and comfortable bed. Quiet. Full complimentary breakfast including fruit, waffles, sausage,eggs, yogurt, toast, and coffee and tea. Freshly baked chocolate chip cookies are offered in the afternoon. This hotel is a best kept secret.

"No surprises"

4
06/11/2015

This was a stopover on a road trip, was conveniently located, with clean facilities and capable staff. No complaints. I would go back there again, and recommend this hotel to other travelers. We generally prefer Best Westerns for just such reasons

"Average type hotel"

3
05/11/2015

Room was clean and neat. Hospitality and front desk staff friendly. Amenities were great except the pool and Jacuzzi was closed during our 6 day stay. My husband would have loved to sit in the Jacuzzi. Breakfast included...not bad...it would have been nice to have a change in breakfast meat each day. It was a nice, quiet, stay. We did enjoy it!

"henderson hotel"

3
05/11/2015

not enough hot water, showers were lukewarm to cool and at different times of the day even in the afternoon/evening no hot water, other than that the rooms were nice, staff very friendly and location good with lots of restaurants nearby

"excellent room"

4
03/11/2015

we stayed at this hotel nov-01-2015.. as we were just driving through Las Vegas we didn't want to deal with the strip traffic, so choose St Rose BW as location was excellent for getting in & out of vegas quickly. bed was excellent (very comfy) and the suite was very spacious. Great room for the price. breakfast was okay.. although they only had grape jelly, which i do not like. Restaurant staff next door at Kopper Kitchen were very friendly and food was good value.

"NASTY DIRTY ROOM"

2
02/11/2015

Make sure if you check in early that the cleaning people actually clean your room. My was so gross and obviously half assed. They seemed upset we wanted to check in at noon so we got nastiness that we did not see right away because we just brought our stuff in and went out... Its Vegas

"Clean and quiet"

5
31/10/2015

Booked my parents a room here because other places were too expensive, this hotel was still close and in a convenient location. Close to shops and away from the craziness of the strip, great for a business trip or for someone visiting someone at the St. Rose Hospital.

"Unresponsive Manager"

1
31/10/2015

Sleep--what we all want in a hotel--thiat was pretty good--and so was the breakfast. I was awakened at 6:30 a.m. with noise from one of the rooms, however. I knew this was a nice hotel, as I had been in it about five years ago. It is away from the strip and also has a convenient back way to get to the downtown area. I drove about 400 miles for my Vegas vacation, which was due to last four nights; I stayed only two nights and absorbed the loss. The room included an advertised pool and there was also a Jacuzzi and BBQ. On the marque, it even advertised "heated pool". I planned this over a month in advance and read reviews of all the hotels & casino hotels. One of the features that I came for was to use the pool and Jacuzzi; it was broken and closed off the entire time I was there. I would say, that would have been half of my vacation since I just came for a concert. It was very upsetting to me to not have this available. If parts were needed and a business advertises online that they have certain selling points, then the manager should have over-nighted the parts to avoid this expensive disappointment. But, what this hotel needs to consider is the fact that there is construction going on directly behind the pool/Jacuzzi and a road is directly next to the pool. Anyone could drive by and watch you and your family. There will need to be a wall built to block out whatever business is going up. I also pulled back the sheets upon my arrival and they were not fresh--very wrinkled and scrunched. As a former maid in Aspen, I can say that my manager would never let that happen. The sheets were not even pulled down to cover the box springs--just barely on, but very uncomfortably messy. One bed was slightly better than the other, but it was pretty creepy. There were large stains on the rug; they just needed cleaning. Two holes in one wall of the bathroom where a rack use to be made it look "unfinished". There was a sour smell coming from the shower curtain--like it needed to be soaked in bleach to get rid of old bacteria. Under the sink, it was dusty with debris (pieces of plastic and fuzz). The toilet did not have a paper across it, but I am not sure what their policy is after cleaning--if they cleaned it (?). The wall from the bathroom to the sleeping area was dirty and/or needed re-painting. The rugs in the hall had ground in dirt, but gave the illusion of cleanliness with the daily vacuuming; the machine does not clean the edges in the halls or rooms. The elevator needed a thorough cleaning and not just a mopping with a dirty mop & dirty water. The tracks, as you step into the elevator, had debris in the sliding door strip. The entire two elevators needed to be polished and cleaned. This detailed analysis is due, in part, to the lack of response by the manager when I left her a letter detailing my disappointment over the lack of the pool. The note on the desk says to contact at any time that they don't meet your expectations. She assumed I would just leave soon, but what she didn't expect was this review. The young people and maids working there are just doing as they have been trained. The score of "one" is just due to not addressing a customer's concerns regarding clean sheets and no pool. She could have easily addressed this with me while I was there by sending up clean sheets and offering a discount. What could have been a four star hotel fell short due to the lack of respect of my time and money.

"Great New Place to Stay"

5
25/10/2015

This is a great new hotel. Wonderful ambiance, great location. Loved the art work and design of this building. Wonderful staff! Everyone was very helpful. Breakfast was amazing! Loved our stay and will stay again soon.

"Best Western Las Vegas"

4
22/10/2015

A good value and reasonably convenient to the city without being in the middle of traffic. A good choice for a business trip. We were upgraded to King Suites that I would highly recommend if you need a small room for a business meeting that is separate from the bedroom

"Wonderful and friendly stay at Best Western Plus"

5
22/10/2015

Rooms were fantastic, lots of room and price was right! Couldn't have asked for friendlier service. Went out of their way to help their guests. Breakfast was great also. Location was perfect. Will definitely stay again.

"Best Western Plus is a great hotel for Park Sleep & Fly"

5
20/10/2015

I stayed at the Hotel using the Park Sleep & Fly package for business, and it was very nice and clean. The beds are great and the fee breakfast in the morning is great. The staff was friendly and courteous and I had an enjoyable stay.

"Great hotel"

5
19/10/2015

If you are not into gambling then I would highly recommend this hotel. my wife and I have stayed at this hotel many times in the past and will continue staying here in the future, The location is great and very quite.

"REVIEW 32"

5
19/10/2015

this is an excellent hotel, and I would recommend highly - get a suite if you can; you'll feel at home ! very helpful front desk staff and manager who worked to allow me to stay in suite, even though close to fully booked - when I wanted to extend my stay, I am very grateful to them.

"Great stay"

5
18/10/2015

Our top requests are a quiet room and a good breakfast - scored well on both these. The rooms are new and perfect for every need, including a refrigerator. The lobby/cafe is divided into areas to eat or chat or watch the big flat screen. There is a great paved walking trail right outside the hotel for my early morning walk.

"Family Visit"

5
14/10/2015

Stayed 3 nights at this well off the strip BW. We have family that live close by to this hotel so location was key. Still, a drive to the strip was approximately 15 short minutes. They have a very nice breakfast in the morning, and have a cute pool in the back. Staff was very minimal but all so pleasant to talk to. Our room was very clean and quiet. Got a king room with a sofa. Plenty of space. No smoking and no casino.

"Great Stay"

5
14/10/2015

We had a large group stay at this hotel while visiting family. 4 rooms booked total. Each room was a nice size, very comfortable and clean. The management and staff were all very friendly and helpful. Continental breakfast was good with several choices. Swimming pool and hot tub were nice and clean. Hotel is located about 20 minutes from the strip but it was an easy drive to get back and forth. W

"NOT ON THE STRIP BUT CLOSE ENOUGH"

4
12/10/2015

Pros: Very good location away from the craziness of Las Vegas Blvd (15 – 20 minutes from the strip). Room was clean and nicely decorated. Front desk staff was very helpful and courteous. Cleaning crew did a great job to keep our room smelling fresh and tidy. Room window opens slightly, nice feature that lets fresh air in. Plenty of parking spaces available. Cons: Our 4th floor room had a constant noise from roof mounted air conditioner units. Very soft beds.

"Very Close to St. Rose Dominican Hospital in Henderson, NV"

4
05/10/2015

Attractive well kept property and good sized room which was nicely decorated. Had a challenge here using our Best Western points as desk person misunderstood and advised us they could be used. Came to find out later they do not book with points and you must call Best Western Customer Service if you want to use yours. They later debited our points but only after we paid for the room with our card. Lobby was prettier than most and afforded seating in the dining area so it wasn't crowded when people were checking in. Rooms were average but sizeable and beds comfortable. This property is very close to St. Rose Dominican Hospital in Henderson, NV. If you must visit someone there this is a very convenient location to stay, within one mile. They offer complimentary breakfast in their café area and have a business center

"Great place"

5
05/10/2015

Had a great stay there for a weekend visit. The hotel was clean, the bed was comfy, the breakfast was a real breakfast not just cereal and toast. Check in process was smooth. It was a great price for a really big room.

"great place to stay"

4
04/10/2015

the staff was great, and the rooms were clean. the breakfast should have other meat options other than pork for breakfast. the shuttle service was a plus and ran very professionaly. the bed was soooooo! comfortable and the location of the hotel was very close to the venue of the concert we attended.

"Best Western St Rose-Henderson"

5
03/10/2015

Overall a great value for the price. I will stay there again when I go back to Henderson NV next month. I will also recommend it to our friends who live in Henderson and have guests arriving from time to time.

"Pleasant stay"

5
29/09/2015

Booked this hotel as a stopover between Bryce Canyon and LA ,all staff and amenities were brilliant and would stay here again for sure. Have tried others between LA - San Francisco- Yosemite and Bryce Canyon on a round trip and none have exceeded Best Western.