Best Western Plus Hotel Boettcherhof,  Hambourg

4.5/5  - based on 409 guest reviews.
Woehlerstrasse 2, 22113, Hamburg, Germany - See map
+49 40731870 +49 4073187899

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Dates

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> Room 1

1 adult

 

Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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TripAdvisor Traveler Rating
based on 410 traveler reviews
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The Best Western Plus Hotel Boettcherhof is an officially classified 4-Star hotel. We combine warm atmosphere, individual features, classic styles and modern functionality to create a hotel with character. Our first class hotel is located in the southeast of Hamburg. The distance to harbor, main station and city center is about 7. 5 kilometers. Each of our guest rooms will satisfy with its harmonious color compositions and offers also: flat-screen TV, pay TV, Internet access via W-LAN, air conditioning, laptop safe as well as tea and coffee making facilities. In our restaurant we use fresh and regional products to offer you fine dining that includes international and regional classics as well as our own creations. As an integral part of our restaurant area, our non-smoking hotel bar offers you the enjoyment of delicious cocktails, fresh beer on the tap and snacks to help let the day draw to a close. Savor the aroma of Davidoff cigars and cigarillos in our chez Max Bar & Smokers Lounge. Or relax with a fine whisky or a rich cocktail. For conferences, seminars and presentations there are available 19 conference rooms from 19 to 200 square meters up to 200 persons. Our wellness and fitness is 500 square meters offers a bio-sauna, finnish sauna, steam bath, kneipp´s basins, relax rooms and our fitness center with 13 gymnastics' apparatus are free of charge for accommodation guests. Massage and beauty treatments can be booked for an additional fee. We also offer on request and availability arrangements, weekend rates and shuttle service on weekend and bank holiday.

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Room 1

Guest reviews


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based on 410 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
159
Verygood
 
210
Medium
 
35
Poor
 
5
Horrible
 
1
Business Business 97
Couples Couples 172
Family Family 66
Friends getaway Friends getaway 35
Solo travel Solo travel 30
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Hotel Boettcherhof,Hambourg
  • 4
    « good sleep and excellent food »

    we came back because we missed the hotel restaurant after a long drive from Sweden and have a good night sleep, perfect combination of good sleep and excellent food and now it is non smoking, thank you , that is why we stopped sleeping there before because 2 nd floor was smoking

    1
    « Not worth the price »

    The hotel is expensive, but it's not worth. There is no comfort. The staff also is not active to listen to a request made. Very small spa area. We had a double room: but they gave us two single beds. Very horrible service.

    5
    « Wonderful! »

    An absolute perfect hotel! I think that I had a kind of upgraded room, but it was absolutely perfect. There was fresh fruit an chocolates when I arrived. The room was large, a perfect bed and a lovely shower. The restaurant was just like the hotel: Perfect breakfast and even better dinner. It was a little far from the exhibition venue I had to visited but in my opinion it was totally worth it to drive a little longer. In short, a wonderful stay!

    3
    « It's the little things... »

    Stayed in this hotel for business for 7 days. Pros: -hotel is modern and clean. They have a nice bar downstairs...drinks were good. Bar staff was friendly. -didn't get a chance to go but they do have a gym and sauna. -WiFi is free. -bed was comfortable and the I'm a sucker for rain showers. (Available in superior room) Cons: -I've never had this happen in any hotel before but the front desk would not let us check in without paying our entire stay bill. The whole 7 days up front. I later found out that 50% of my colleagues were required to pay up front and the other 50% paid upon checkout. It's nonsense. I ended up having to provide my credit card multiple times. -this hotel is in the middle of an industrial area. There is nothing in walking distance. Everything requires a 20 min taxi ride. -as thankful as I was for a restaurant in the hotel, the food was mediocre. -this is the first hotel I've stayed at where there are zero toiletries provided. Bring your own. -the tv didn't work 50% of the time. -during my stay there was construction on my floor and as a result I had to walk thru 2 floors with a heavy suitcase just to get to my room. I felt like I was being punished for paying for a more expensive room. I appreciate the modern room but no thanks. Next time I'll stay downtown.

    5
    « Pleasant Stay - Great Staff »

    I book this hotel once a year to visit family in the area. The hotel offers inside parking. Checkin is easy and fast. The hotel has a modern and fresh look. The rooms are well sized and are very clean. The beds are very comfortable. And, the rooms are very quiet. You don't hear any neighbors or noises from the hallway. What I like most about this hotel are the people that work there. Everybody is very friendly and goes out of their way to help you. It seems that everybody enjoys working there. They are also well staffed (even over christmas), so we never had to look for anybody. We had drinks/food in the bar and the bar tender was very attentive to our needs. We had breakfast the next morning. We were told that they cut down on the breakfast buffet because of the Christmas Brunch. We didn't notice as there was plenty to choose from. Everything was fresh and nicely presented. They even offered Champagne. The service again was very attentive.

    5
    « Extraordinary Hotel »

    One of the best best Hotel`s I stayed in in Germany. I enjoyed my stay in every department and can higly recommend it. In particular the cleanness, facility and friendly Hotel staff. The rich breakfast topped up our stay.

    4
    « Very Nice business hotel »

    This hotel clearly suits business needs and tries to offer more. When the hotel would be in an other surrounding it would be a very good hotel for all needs . The inductrial area on a rainy night really brings a unpleasant experience.

    5
    « Lovely »

    Nice Rooms, Great staff, and the food is amazing. The evening meal we had was really nice (not cheap) but worth every penny. We got a taxi to & from the centre and the airport but were prepared to do this for a nice hotel.

    5
    « Perfect »

    Easy to get to by public transport from the main airport, cheap taxi ride to the main train station. I stayed only one night but found the service attentive, food in the restaurant delicious, spa area excellent. I stayed in a slightly mire deluxe roon which faced non street side and for 100euros was amongst the best value I had in a month.

    4
    « Surprisingly nice from inside »

    First time for me in this hotel as I usually try to avoid BestWestern. But amazingly nice interior, nice organized and helpful staff and located in a quite area of Hamburg. Parking s available and you should book it

  • 4
    « Convenient and affordable city hotel »

    The Best Western Plus hotel Böttcherhof lies in Billbrook/Hamburg, in an industrialized area. It is rather close to Hamburg downtown, and accessible by train and taxi. There is also a parking garage attached to the hotel The rooms are clean, however are rather old fashioned. The ones in the upper floors offer nice views. The breakfast buffet they offer is very complete and offers all kinds of food, including a healthy corner. The restaurant offers excellent food for dinner as well. Service was friendly and efficient. Meeting facilities are also available. The hotel is recommendable if you are looking for an affordable hotel not too far away from the city.

    5
    « Great stay.... »

    I stayed just one night with my family but i would stay longer. We loved the cleanness of the Hotel. A bit out of city center but you can get easily with public transportation any where where you want to go except Sunday. Thank you all staff.

    5
    « Business trip »

    I have been staing at this hotel for 1 night during a business trip. Location is very nice, close to the centre. Staff is very kind. Brakfast is very rich and of good quality. Rooms are very clean. Everything really good

    4
    « very nice hotel... if you stay in the area »

    I often stay in this hotel (at least once a year) : it's a good place for me because of my company location. Staff is professionnal and available 24. Rooms are really nice, big enought, wifi is correct. (Rooms which are located on road side can be too noisy for people who are "noise sensitive"). Breakfast is OK, restaurant also but for one or two meals only (few choice). Then you have to go out and you need a car/taxi to go downtown or to the harbour. Bar is open late but it's very quite after 22. They moved fitness and sauna rooms few years ago, it's the best sauna I tried for many years !!! If you like sauna, you can stay in this hotel for it only. It's also possible to run for 8 to 20 km tour from the hotel in East direction (after 2 km you are in the forest).

    4
    « Nice big hotel, quiet rooms »

    The hotelroom was nice, clean and big enough for a travelling couple. Nice bar in the hotel and friendly staff. Hotel is a bit out of route / out of the centre but you know this / can see this when booking.

    5
    « confortable rooms and delicious breakfast »

    The room is very comfortable and the breakfast is very good, I like the smoked fish and the coffee, all kinds of teas are also avalible. Although the location is outside of the city, but you can see very good view nearby the hotel.

    5
    « Great hotel but let down by the location »

    We stayed here for 5 nights. Arriving late, we were pleased to see the bar open with welcoming staff and cold beers. The rooms are all twins; if you want a double, they will push the twins together and put double sheets on which is not really what we wanted but it was OK. The room itself was modern with good wifi. It's probably best to bring your own toiletries as very little is provided with the room, however, I'm sure some could be provided if asked. There is a gym but we didn't darken the door as we were out of the hotel most of the time. The ventilation in the room is not good; our room was on the road and there is a car wrecking yard across from the hotel which was noisy from very early; we tried to switch on the air conditioning and were told that it is only functioning in the summer months, so you may want to ask for a room away from the road if you like some air circulation. The breakfast was excellent, a very good spread with incredible bacon and bakery products. To get to the city, you have to take a bus to the station and from there it is pretty straightforward. It's a shame that the hotel is not walking distance to a station as the location is really not ideal. All in all, a great hotel but be prepared to travel if you want to sightsee.

    4
    « A Recommended Good Quality Hotel »

    The hotel was excellent. There was lots of parking. Both the room and hotel were of high spec and very clean and comfortable. The staff were also helpful. I would definitely stay there again. The hours of the gym were limited. That aside, the quality of the gym was good and I can recommend this as a good hotel when in Hamburg.

    5
    « Great Hotel »

    Comfortable spacious rooms, Excellent choice of hot or cold dishes at breakfast. Staff friendly and helpful. Not in the city centre but very good transport link by bus and metro. Bus stop is at front of hotel. Get a Group Day Ticket from bus driver (11.60 euros) and it covers bus, metro, ferries and the S1 to the airport, for two or more persons. Leave the car at the hotel its not worth the hassle of finding parking in the city centre.

    4
    « Good deal if you have a car »

    A bit remote and not in the center of Hamburg, so I would recommend that you have a car. Big clean rooms, garage for your car on site, good breakfast, big bar and very good prices makes this the perfect business hotel.

  • 3
    « Okeyish »

    Room and breakfast ok, good actually against the weekend price. Service partly only medium to weak quality.I had asked a quiet room, got a first level room near seminar facilities; occasional strong noise started about 5 or 6 am. Very nice.

    5
    « Excellent hotel »

    The hotel staff is the differential they are very helpful and attentive. The rooms are clean, large, comfortable, silent and new. Breakfast is well served with fruits etc... Youcan go to downtown by subway very easy, of if you prefer take a bus is possible too

    4
    « Could not do enough to help you. Lovely People »

    Pleasant hotel on the South side of Hamburg, close to the industrial area. Stayed there for around 10 days. Had some technical problems in getting film television film channel. The staff were really helpful. Food excellent. Good to have plenty of secure parking. The fitness centre was one of the best we have seen/used.

    4
    « Very good hotel in a problematic location »

    Actually, we liked this hotel very much in terms of facilities, cleanness, and staff, however its location is not so good. You can reach to or depart from your hotel during day time easily, however it is a big problem during at nights because bus comes in once in an hour and there is no bus after 23:30. So, you have to take a taxi from the U-Bahn, which costs 8.20€, which is an acceptable price, however, sometimes there is no taxi. So, except the location it is a very good hotel. Room is quite big and bath is perfect. Do not hesitate to book if you can handle the location.

    3
    « Felt let down »

    Stayed 1 night July 30th 2015 The good: The rooms are nice by Best Western standards. Internet speed was Ok. Soft bed, high floor was good. As a Diamond Best Western member I thought the rooms were good compared to the myriad of other Best Western Hotels I have stayed in. The not so good: Location, it's in the boondocks, if you don't have a car, forget it and if you do have a car be prepared to pay €11 for the privilege to park your car. Staff: The less said the better. They are appalling and to keep this polite, I will leave it at that. Simply appalling people. One of them was arguing with me for interrupting her when i tried checking in on my third attempt. As a Diamond, one of the benefits is to receive a welcome pack, usually of water. When I asked for this I was told "Even though we're Best Western, we're not part of that" so was told I could pay €5 for the water in the room. Overview: From the moment I tried to check-in ( they were having a meeting at reception at my first attempt so I left and came back twice ), the attitude of the front desk staff is one of the guests interfering with their mundane lives. I was appalled by them. Clearly this is a hotel that needs a good cleaning out of the staff, the individuals I had to deal with are clearly not suited for the hospitality business. Would I stay again: A massive No. It was awful. Would I recommend: Not to my worst enemy

    5
    « Nice Hotel »

    Great hotel very helpful staff all speak very good english and they do help. I had a smoking room its was very nice and clean not many hotels do that so it was a surprise a shame didn't get a chance to try the breakfast or the bars which they look amazing but had a coffee in the bar before I left great coffee. I would recommend it big time

 

Getting to the hotel ...

All directions
ˇFrom: from the A7 north - at Horster Dreieck take the A1 towards Lübeck - take the HH-Moorfleet exit - follow the signs towards "Zentrum" (city centre) = ring road nr. 2 - continue straiht ahead until you see Best Western Plus Hotel Böttcherhof on your left ˇFrom: from A1 south - take the HH-Stellingen exit - take the B4 towards Elbbrücken via Kieler Strasse, Stresemannstrasse, Willy-Brandt-Strasse - take the tunnel and turn right immediately to cross the elevated bridge onto the B5 towards Bergedorf - take the Horner Rampe exit and turn right at traffic light - you will see Best Western Plus Hotel Böttcherhof about 500m along on the right ˇFrom: from the A1 north - follow the A1 from the n...

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