ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Hotel Corte Madera Inn, Corte Madera

4.0/5  - basé sur 935 notations.
56 Madera Boulevard, 94925-1227, Corte Madera, United States - See map

Welcome to the Best Western Corte Madera Inn in beautiful Marin County! The Best Western Corte Madera Inn is ready to make your stay a memorable one! Ideally located just five miles north of scenic Sausalito and just minutes away from the excitement of San Francisco, the Inn is the perfect place to stay in Marin County. We are also within walking distance of three shopping centers. The focal point of the hotel is the spacious 75-foot seasonally heated pool and beautifully landscaped grounds. We also offer an array of exciting on-site activities such as basketball, shuffleboard, ping-pong, putting and picnicking around our BBQ grill. Check out everything the area has to offer like Pt. Reyes National Seashore, Golden Gate National Recreation Area, the Golden Gate Bridge, Sausalito, San Rafael and Mt. Tamalpais. Explore your way whether it's mountain biking or a free shuttle to the Larkspur to San Francisco Bay Ferry. Muir Woods and Sausalito are only a short drive away, and the famous Napa or Sonoma wine valleys are only about 30 minutes away. Reserve your stay at the Best Western Corte Madera Inn and start mapping out your adventure! Enjoy your stay.

Best Western

Hotel Corte Madera Inn

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Massage services
    Massage services
  • Onsite laundry
    Onsite laundry
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Gold
 
based on 936 guest reviews
NOTE ISSUED
Excellent
418
Very Good
353
Average
108
Poor
31
Terrible
26
REFER TO NOTICE
Business Business
167
Couples Couples
264
Family Family
365
Friends getaway Friends getaway
73
Solo travel Solo travel
47
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Another trip to San FRancisco"

5
11/07/2018

We have never stayed at this Hotel before , but noticed it was close to a shopping center and had to go back to San Francisco again the next day. Loved the place , it had all of what someone would want , plus easy access on & off the freeway.

"Cozy and convenient."

3
06/06/2018

This property is conveniently located off southbound Hwy 101, with easy on/off access. It's right off the freeway but is quiet and cozy. Rooms make you feel like you're in a cabin and not minutes away from a major city. Free breakfast in the mornings is a bonus and there's an outdoor shopping mall area within walking distance with restaurants and stores. The Wifi is spotty at best (too many guests using it). Perfect for families since it has a heated outdoor pool and outdoor BBQ and picnic area. I will stay there again.

"Holidays "

4
30/05/2018

Found this Best Western top side of San Francisco as it was Monday Memorial Day weekend traffic was busy. Stayed 2 nights caught the ferry over to S F for the day, hotel has a courtesy bus, drop & pick up. Staff very friendly & helpfull. Rooms are good. Good eateries across the road

"Excellent breakfast and housekeeping"

4
30/05/2018

Bathroom is small with almost no counter space, but the living area has a sink next to the refrigerator/microwave with a large counter and mirror with excellent lighting. The hotel is a couple of hundred yards from the 101 but we weren't bothered by traffic noise. If you're a super light sleeper it might be problematic, but we didn't hear anything from adjacent rooms which were occupied. If I'm worried about noise, I turn the a/c fan to run constantly but the units in the bedroom and living area didn't have a fan only setting. Full breakfast with bacon, sausage and eggs that didn't taste like they were prepared the night before. The property is at least 40 years old but is fairly well maintained and the housekeeping staff is excellent.

"Great and Clean"

5
27/05/2018

This was a great place to stay. The staff was nice the room was clean and larger than a normal hotel. The breakfast was delicious. It was a great visit. Thank you! It would be good for kids... The pool was nice!

"Overall great"

4
26/05/2018

This hotel had great service at the desk. They have a free shuttle that is 5 minutes from the ferry. The breakfast is fabulous and the service was great there too. The rooms were very clean but are outdated. I'd highly recommend staying here.

"Great location!"

5
24/05/2018

We were so pleased with this hotel. It is right off the highway and a short drive to Muer Woods. There is shopping right across the street with lots of choices for dinner as well as a supermarket. We ate at Pacific Catch which was awesome. The room was large with a fridge and wet bar. We didn't have time to use the pool but it looked lovely. Everything was very clean and the staff was welcoming and helpful with local information. And the hot breakfast in the morning was easy with lots of choices.

"Beautiful Hotel"

5
21/05/2018

The hotel is beautiful. The location is excellent. The rooms are clean and comfortable. The pool is amazing. There is a wonderful mall across the street with many restaurants. It is probably one of the nicest hotels in the area.

"Fantastic stay!"

5
19/05/2018

The hotel grounds are absolutely beautiful, I wish I could have stayed longer! The room was clean and comfortable. The lobby was nice, breakfast was really nice in a separate building with lots of selections. There are upscale shopping and several restaurants right across the street. Across the highway is a huge mall. Hotel is close to the ferry taking you to SF. You can take the hotel shuttle there, or it's $2 to park at the ferry. Ferry cost was $11.75 each way. The staff at this hotel were very nice and helpful, I would absolutely come back here.

"Great Place"

5
18/05/2018

Has everything that you and a family would need. Check in was easy, staff friendly, free shuttle to local restaurants. Huge pool. Highly recommended. Convenient to everything. Very clean and comfortable hotel.

"Pleasant Experience"

5
18/05/2018

I was under a lot of stress on this trip and it was very comforting to stay where professionalism is top notch. It became apparent on our first stay that the employees take a great deal of pride in both Best Western Corte Madera Inn and their positions there. That is the reason we return every time we are in the area.

"An absolute gem!"

5
16/05/2018

customer service was amazing and we felt welcomed with extremely helpful staff not only at check in but through out the stay. The grounds give you a resort feeling ,and being able to sit on my little back veranda with a coffee every morning made this feel like a special holiday! Rooms large enough, nicely stocked with coffee, tea , toiletries. Bed was perfect for a good night sleep! Easy drive to do all the San Francisco things, and so accessible to Marin County . EXCELLENT !

"Excellent Staff, Good Location"

4
13/05/2018

Located right off the highway. Shopping and restaurants near by. The lobby is comfortable to relax in while waiting for other guests. Water and coffee are available. The buffet breakfast was just okay. A large variety and plenty of seating. The temperature of the food could certainly been hotter and the room could have been cleaner. The bed was comfortable and the room was large. Pleasant decor. The room smelled of cleaners though. You do get used to it. The staff were all pleasant and very helpful.

"Recent trip"

5
09/05/2018

A location near friends. Had stayed here before and happy to return. Location just right for my trip. Given a room where I preferred and enjoyed the stay. Will stay here next time I'm in the area. Good value.

"Excellent Inn"

5
08/05/2018

This motel is very clean, well maintained. The staff is helpful and cheerful and knowledgeable. Beautiful flowers all around add to a pleasant experience. Maid service is top-notch as best I know. Complementary breakfast is complete with hot well-prepared food. Shuttle service to shopping centers and the ferry terminal is prompt and quite helpful. This place is highly recommended.

"Clean, nice courtyard/pool area, close to a lot of food and retail"

4
29/04/2018

We were here for 3 nights and had few complaints. The room was small but clean, bathroom tiny. It could use more horizontal space. We had one of the rooms with an inset back porch with chairs and a table. Watched the birds in the evening from here. Nice! The breakfast buffet was good and reliable. Front desk was friendly and helpful. Right across the street from Town Center, new retail and food area featuring a very nice Starbucks that we went to each morning. Very convenient and out of the craziness of the Bridge area. Glad we found it.

"Great for groups"

5
17/04/2018

We stayed in a family suite for a wedding. The suite was perfect for our family of 4--a king room and a double room (2 beds) with sliding doors for privacy, plus a shared bathroom. The wedding party had booked a block of rooms, and our extended family were able to get together often in the large courtyard where there were picnic tables, putting green, pool, shuffleboard, and a basketball court. The breakfast room was also large (a former restaurant), so everyone could gather there to eat a large, hot breakfast. A great stay.

"Great staff!"

5
15/04/2018

While the site is clean and comfortable, it is the high quality of the staff that makes this hotel so special. They were friendly, helpful and anticipated my needs. The room was very comfortable. I'll stay here again.

"Love its"

5
04/04/2018

Super yummy every time... love all the choices of authentic Chinese food. Orange chicken is always a good choice. Service with a smile. Have great outdoor seating also. Bring your appetite and be prepared to enjoy.

"Great Stay at Corte Madera Inn"

4
28/03/2018

Helpful and friendly staff, excellent location across from restaurants and mall, easy access to freeway, extremely comfortable bed and nicely appointed room. Breakfast was decent and offered a variety of choices, enough for our party.

"Great stay, close to/1 exit from Sweetwater Music Hall, hot tub, hot breakfast, plenty of parking"

5
25/03/2018

Had a lovely stay. sure it's dated - but the rooms are clean, staff is friendly, includes free breakfast, and pool area is great - with table tennis, basketball area, workout room, and large hot tub. Breakfast served 6:30a-9:30a, eggs, sausage, bacon, waffle machine, nice oatmeal spread, yogurt, danish, breads and fruit - the usual BW spread. Ckout was noon, extending to 1p. Arrived back very late on a Saturday, and there was still plenty of parking. Small mall across the street. 10min ride to Sweetwater Music Hall. Stayed in an executive suite. Fridge, no microwave. A pleasant stay, will be back.

"Best hotel in area"

5
19/03/2018

I love this hotel with its very large executive rooms, good breakfast, caring staff. Check-in is easy. Location is terrific. You can walk easily to the shopping center with great restaurants and shops.

"Good value and close to great opportunities for shopping and dining"

3
16/03/2018

The value of this hotel in the bay area is good. Mattresses need to be updated. Pool and hot tub are nice. The staff is very helpful and kind. This property is located right next to the corte madera center which has anything you could possible need.

"One Night In Corte Madera (Marin Country)"

4
12/03/2018

Just spent one night in Marin County and stayed here at the Best Western. Room was about what I anticipated, although it was a bit older than I realized. The bed was comfortable and room was fine, just not updated, especially the bathroom area. The room was not overly expensive and the breakfast was good. Close to the freeway and within walking distance to a nice shopping center that includes a grocery store, drug store, restaurants, etc.

"Great staff!"

5
09/03/2018

Hotel is good value and great location. Restaurants and shopping within walking distance. Easy access off highway. Clean rooms, great staff, outdoor hot tub was great as well. I will definitely be back to this hotel when I come back to the area.

Isabel F, Front Office Manager at Best Western Corte Madera Inn, responded to this review
Thank you so much for your review. We hope to see you again soon.

"Great staff, easy location, nice facility"

5
03/03/2018

My family and I recently stayed here a 3rd time as it is close to my best friend's house. What makes this most recent visit stand out is that I left a very sentimental gold charm necklace accidentally in the room. Although it took me a week to figure out where I had possibly left it, it only took Christina from the front desk 5 min to call me back and confirm that house keeping had my necklace. I have such great appreciation for the honestly of the hotel's cleaning staff and for the hotel management staff to be so responsive and helpful! Each stay at the hotel has always been very positive as it is a nice hotel that has large and clean rooms with good wifi, but the staff is great and that makes a difference!

Isabel F, Front Office Manager at Best Western Corte Madera Inn, responded to this review
Thank you so much for your review. We hope to see you again soon.

"The salt water pool brings me back"

5
25/02/2018

Corte Madera is a great base camp for the bay area. Close to ferry at Larkspur the crabbing boats for fresh Dungeness and the great restaurants and shopping area at north bay. The hotel is clean and quiet. After a day of walking and sightseeing the salt water pool and large whirlpool can't be beat!

"GREAT Best Western Location"

5
12/02/2018

This is our FAVORITE Best Western for a free shuttle to the Larkspur Ferry into San Francisco! Amazing experience!!! Great service, room quality and breakfast. We love the view from the room balcony! Must visit!

"Needs updating"

3
08/02/2018

My family and I stayed at the Best Western Corte Madera Inn this past weekend in a family suite. We arrived late in the evening on Friday, and there was an employee laying or sleeping on the lobby couch at check in. Check in was quick and easy with my keys already made for me. The family suite is in a separate building at the back of the property. While the suite is spacious (with one space with two full beds and a different space with door with a king sized bed), it was old and in desperate need of renovation. I'm going to attach pictures, but everything was that old yellowy hue, and the carpet was so matted from age and wear. Parts of the shower wall was peeling off, which showed the original tile under the slap on bath renovation. In the morning, breakfast was a delight, though in another building that's older and could use some updating. The breakfast itself was abundant with lots of healthy and unhealthy options. My kiddos were very excited about the Nutella packets! On the walk back to our room, my kiddos played mini golf, and we checked out the outdoor pool (unheated) and basketball court. I also saw they have a laundry room, which would have come in handy if we'd been there longer. We tried calling the Front Desk a couple times; on one phone, the phone wouldn't dial out, and on the other, no one answered. The second morning we were there, we needed a microwave as we had so many leftovers from a delicious family meal the day before. I called the Front Desk to see if I could use a microwave somewhere. Instead, within minutes, they brought us a microwave for our use! So impressed with that kind of service! The hotel is the right price and is close to San Francisco, Muir Woods, and other sights. I just wish it were renovated a little as I really did feel like we stepped into the 1970s. Overall, service was courteous, but the room needs help. We will probably try out other properties before returning here.

"San Francisco Here we come"

3
28/12/2017

We stayed here on the way to SF. The only problem with the hotel is the breakfast area. There really is not one. For such a lovely property and lobby the breakfast area was the size of a small bedroom (10x12) maybe a bit more for the area where the lovely staff prepared the food. Not the best food either as BW's go. Fine for one night, but I would have looked else where if a longer stay was needed.

Gary S, General Manager at Best Western Corte Madera Inn, responded to this review
Thank you for posting your review. It is clear that you have us confused with another property. We are located just 10 miles outside of San Francisco and would not be a place where one would stop on the way to SF. We do have many guests that choose to stay with us to avoid the hustle and bustle of the city. Additionally, our breakfast area is quite large and seats over 100 people. We hope that you will have a chance to stay with us the next time your travels bring you to the Bay Area.

"Great place to stay"

5
26/12/2017

We love the heated salt water pool, and the ping pong table! My husband thinks of it as a resort stay. The grounds are very pleasant. We love having the separate restaurant for the breakfast, and the grandkids love the mini golf/putting green!

"December visit"

5
25/12/2017

I stayed at this hotel with my husband and toddler for leisure purposes. The front desk person, Kyle, was really friendly and helpful and even offered us a complimentary upgrade so our room wasn't so close to the highway. We also asked for an extra blanket during our stay and received it quickly. The room and bed were comfortable. Toddler slept well. The heating system was fast and pretty quiet. No problems with internet. Breakfast was in the building next to the lobby and had lots of options including waffles, eggs, sausage, bacon, yogurt (I was glad to see plain yogurt offered), pastries, cereal, fruit. The breakfast building was a little chilly (I don't think they heat it at night), but we just wore sweatshirts to breakfast and we were fine. The only things I wish we had were a blow dryer in the room and curtains (there were shutters on the windows and they actually did a pretty decent job, I just wore an eye mask and slept fine).

"Clean and comfortable"

5
18/12/2017

I have stayed at this particular Best Western a few times now. I am always greeted by friendly and helpful staff. The rooms are clean and nicely appointed. Breakfast is a nice variety of Eggs. protein (Sausage or bacon, sometime both) , fruit, waffles, pastries, oatmeal, cereal and good coffee, They offer shuttle, if needed. The grounds are well cared for and there are good restaurants within walking distance for dinner.

"Great Marin value"

5
17/12/2017

The staff are the best!!!! I can walk around to the wetlands, eat poke, ribs, burger s, shop at Safeway. The front desk staff are so gracious , helpful and friendly... what more could one want? There's a pool and maybe an owl living in the tree above the bbq... c' Mom it's a great place!!!

"Exceptional value and great service"

4
17/12/2017

My wife and I stayed for one night to visit Muir Woods. This property is a great value. It is not brand new, but very well kept, clean, and inviting. Although it is off the 101 freeway, we could not hear any traffic noise. It is next to an upscale outdoor shopping mall with great casual places to eat. The breakfast included eggs, sausage, hash brown, french toast, fresh apples, bananas, yogurt, bagels, coffee, juice, tea, self-serve waffles, and, in my opinion, worth about $15 per person. This property is an all around great value with an exceptionally friendly staff.

"Best family friendly hotel"

5
10/12/2017

Great hotel and great value. LOTS to do for the kids. I wish we stayed another night just so they could do things around the hotel. Rooms are clean and comfortable. Hot breakfast included and staff was great!

"Nice charming place"

4
08/12/2017

We stayed a few nights and it was nice. The room was small but comfortable. There is a heated pool but we didn't use as outside was too cold. Breakfast is good, enough choices. Check in and check out was efficient and staff was very friendly. Will come back to this place.

"The best Best Western is in Corte Madera."

5
05/12/2017

After two trips across country, staying in Bed Westerns, I can say Corte Madera is my favorite. The rooms all have outdoor entrees in fact my room had two, a front door and a back door leading out to the Superior Courtyard. The pool is fabulous, it's huge and always very well maintained!

"Excellent hotel"

5
01/12/2017

I always stay at the Best Western Corte Madera Inn because it's quiet, clean, comfortable, and the staff is very helpful. The staff go out of their way to be helpful, which I really appreciate. Because of this, I always choose to stay at the Corte Madera Inn.

"I went to rent here on a trip to the San Francisco Airport. I quickly realized they have the worst front desk clerk!"

1
01/12/2017

On the 27th of November I arrived at this Best Western around 11:30 pm. I had been driving many hours. Upon my arrival I went to the temporary lobby setup around back. I asked for a room with 2 queen beds. With much hesitation an older male front desk clerk located some availability. I had to mention that there was vacancy online. He stated a price, and I told him that I had seen it online for less to just give me a five minutes and I would purchase it myself to save. The clerk got so irritated that I wanted to save money that he refused service and told me I belonged at the travel lodge across the street. I was so flabbergasted. I have never experienced a customer service rep of such poor quality! I drove in the opposite direction about 10 miles and stayed at the Novato Best Western instead. I would not recommend this hotel while they have such poor employees representing their establishments!!

Gary S, General Manager at Best Western Corte Madera Inn, responded to this review
Thank you for taking the time to write a review. We apologize that we did not exceed your expectations while you were our guest. Many third party booking sites display rates that are not for the current day. Most display the lowest rate available for the next 14 days. It creates a lot of confusion for our guests and places our staff in an uncomfortable situation. Both our brand and online travel agencies demand parity in displayed rates. Simply put, you will find the same base rate everywhere. You can obtain certain promotional rates, such as AAA or loyalty member rates, on the brand websites. If any traveler ever has a question about rates, please contact us directly at the hotel and we are always happy to help. Again, please accept our apologies for your negative experience and we hope you will give us another chance to serve you in the future.

"Hotel stay in home town"

4
26/11/2017

Very nice old school motel. Rooms dated but ckean an functional. Internet good, location really good in central southern Marin. Downstairs rooms have nice outside patios with chairs. Really nice staff all around. It was interesting to stay at hotel in small town I grew up in.

"Thankgiving stay"

4
25/11/2017

Rooms were clean. Staff very friendly. Great location next to shops. Breakfast was awesome, my kids loved the breakfast and so did we. Price was a little on the high side. It was thanksgiving week, but still rather high for BW.

"Nice quiet hotel"

5
23/11/2017

This is a nice place to stay, beautiful property and grounds, clean rooms, excellent staff. Within a short walk are numerous restaurants and shopping opportunities, and a nice mall just across highway 101.

"Great location not great value"

3
22/11/2017

We picked this location because we saw other reviews that is was a good family place and great for kids. We particularly wanted the experience of the heated pool and the outdoor fire pit or fireplace. Even though the website says there is a heated pool, the pool is not heated. There was a renovation going on in the lobby so it was messy and we could not lounge there near the fireplace. There is no mention on the website of a renovation. The pictures on the website are way better than the place in person. Also you can not use the outside fire pit on a cloudy day! This area has lots of cloudy days! This place did not live up to the reviews we saw. This rooms were clean and a good size. The free breakfast was good but you can get these things lots of other places for less money.

"Great Location and Service"

5
22/11/2017

This property has it all. Great location and service to the Larkspur Ferry for the world traveler, The staff goes above and beyond the name of service. There is world class shopping and dining right out your door. We have visited this property at least once a year....we love it.

"15 minutes drive time to SF VA Medical Center"

5
18/11/2017

Very nice hotel, the front desk people are very helpful and friendly. They go out of their way to honor special request. The beds are amazing, so comfortable. There are places across the street to dine along with a small shopping center.

"Great Value"

4
17/11/2017

I travel to Marin County weekly for work. I have stayed at the Best Western a number of times and will continue to return. The staff is very helpful and professional. The rooms are spacious and comfortable. The property's location with respect to freeway access, proximity to San Francisco, and value cannot be matched.

"Needs to be Refurbished..."

2
14/11/2017

Did not feel safe. The room was clean but dark and dingy and the breakfast was not good. I stayed only one night. There are few options in the area. The location is great as it is near sites and good restaurants nearby. It was not what I expected given the affluence of the area.

"Great spot north of San Francisco"

4
12/11/2017

Easy to get to just off the 101. Nice room, comfortable bed and a generous breakfast buffet made this a perfect stay to make our flight out of SFO the following day painless. Staff at check in was very friendly and helpful, giving us a great recommendation for dinner.

"Most comfortable bed!"

4
08/11/2017

We stayed in the garden building and it was lovely! Probably the most comfortable bed of our 2 week trip to California. The room itself was very nice and spacious with a high ceiling and very nice ambiance. Enjoyed the additional kitchen-like area where there was another sink, fridge and Keurig available to use. Also used the awesome outdoor 25m pool which was great for doing laps - not something you often see at hotels. Breakfast was also a good selection. It was pricey, but seemed to be the going market rate in this area at the time.

"New Location "

4
07/11/2017

On arrival we realised this hotel was a gem. Close to excellent shops and restaurants with courtesy transportation to Larkspur and the San Francisco ferries.The room was clean well equipped and the bed was very comfortable.The staff were courteous really efficient and overall made our stay very enjoyable.Having a heated pool close to the city was a real bonus.

"Great Location"

4
06/11/2017

Hotel was in a great location. The rooms were a little dated though they were clean. Very friendly staff and great breakfast. Meeting room space was very nice and all touch points were guest centered.

"Very nice BW with good location"

4
05/11/2017

We were headed to Santa Rosa after traveling down the Oregon Coast when the wildfires broke out & we had to change plans on short notice. Since we were flying home from Oakland we decided on a Sausalito visit. Found this BW which was a short drive to both & easy to access as it was just off the exit. Room was nice with a second door exiting onto a pretty courtyard with a putting green. Breakfast was much better than any hotel that includes breakfast and the breakfast room was really the size of a restaurant. Beautiful lobby & friendly staff. Definitely a more upscale BW that would be appropriate for a longer stay. Nice pool too. I would definitely stay here again.

"Great Hotel - Excellent Location"

4
04/11/2017

I have stayed at this hotel twice and will continue to do so.The hotel is located across from the Corte Madera Town Center which has great restaurants and shopping. The rooms are clean and well furnished, The staff is great like you would expect from Best Western - this is my go to place when I have business in San Rafael.

"Nice place"

4
01/11/2017

A nice hotel/motel place close to Muir Woods. The rooms were clean and tidy and are mainly all arranged around a central garden area with a large pool and hot tub. The kids loved the pool and the adults loved the hot tub. The hot tub was very hot and open late in the evening which was nice. Breakfast was included in our price and buffet style. The hotel is close to a large shopping area with a large supermarket (Safeway) and restaurants to eat out.

"Average at best"

3
01/11/2017

this facility is dated back to the 1960's. Rooms are in dire need of upgrading, small toilet bowls, old carpeting, noisy hallways, cramped parking stalls. Good location is the only compliment that can be given. Close to shopping and dining.

"Rudeness on the front desk"

1
23/10/2017

The hotel itself was nice but the night desk clerk Michael was unbelievably rude. I had left my key in my room and when I called to get a new one he gave me a hard time. When I complained to him about his attitude he said if I don't like it I can check out. So he was willing to have the hotel he worked at lose 3 nights of business so he wouldn't have to be kind or accommodating. I let him know that I'd file a complaint and his parting words of maturity were, "what are you going to do, call your mommy?" Where do they get these guys?

"An Average Best Western"

3
23/10/2017

My "Deluxe" room had a tiny bathroom with a small stand-up shower in it--no bath tub. The room itself was slightly larger than a typical BW room, so perhaps it was a deluxe, but for $245 at a BW, I would have expected a lot nicer. No liner for the ice bucket and I question if the glass cups provided had been freshly washed. The coffee maker worked fine but the TV remote was glitchy with the volume button. Probably won't stay here again unless I it's about half of what I paid.

"Very pleasent"

5
23/10/2017

The room was large, very clean and the bed was very comfortable. The grounds were well groomed. I would stay here again in the future. The staff was friendly and very helpful. There are great restaurants and a couple of shopping centers close by. Easy access to the freeway.

"Older Hotel - NO Elevator"

4
21/10/2017

This is an older, low-rise property. It is very well-maintained and has nicely landscaped grounds including a pool, basketball court, gas barbeque and an outdoor conversation pit with a gas-firepit. The one thing that needs to be noted is it has two floors and NO ELEVATOR. If it had an elevator I would give it 5 stars.

"Good local hotel"

4
20/10/2017

Convenient, clean, very nice pool, great breakfast. Very good location - across the street from a high end shopping center with restaurants, etc. Movie theatre around the corner; yet quiet. Freeway very close.

"Great place to stay!"

4
19/10/2017

I have nothing but good things to say about this hotel. We had very professional people on staff, had a hot breakfast every morning and a general great overall feel for our stay. The hotel is a little dated in comparing to modern hotels but hey make up for that in excellent service and hospitality. I stayed there for a week with my wife and we both enjoyed that we were close enough that we could go to San Francisco with no issues and still stay in the area for nights when we did not want to run as much. Quality place to stay.

"Relaxing and convenient place to stay"

4
18/10/2017

Stayed at the end of our vacation and a great place to wind down. Got the same room as previous years. Rooms have been updated with new decor and furnishings. Breakfast has improved since our last stay two years ago. Plenty of choice from - fruit, cereals, bacon, scrambled eggs, sausage, French Toast, yoghurt, waffles to make, toast/ bagels, fruit juices, pastries as well as tea/coffee, milk. Kept well stocked right up to closing time. We were there when the wild fires were happening so the hotel filled up. No change to service though. The pool is very nice - a good size, reasonably heated and hot tub plus another hot tub on site and is set in a well-kept garden area with seating areas and games. The pool was quiet when we were there this time. Other years a swimming club has used it so busier then. Easy to get to the interstate and local shopping areas, as well as San Francisco and surrounding areas. Not too much noise from the road. Would definitely stay again if in the area.

"Pleasant Stay"

4
14/10/2017

Hotel services and location was excellent. Staff was attentive and very helpful to 1st California visitors. The breakfast was very good. Location was great for us, short ride to San Fran and convenient for other sites, Napa & Muir Woods

"Unique setting with cozy fire pit "

4
13/10/2017

I was @ the Corte for a business meeting and warmly welcomed by the reception staff. The setting was close to being a resort with large outdoor swimming pool, basketball court, putting green and cozy fire pits. Only meal served was an ok breakfast buffet, but there were several good restraints within walking distance at the nearby town center. Just make sure you stick to the crosswalks as there can be some fast moving traffic nearby...but the drivers respect people in the crosswalks

"Old Fashioned Family Fun!"

5
12/10/2017

This place is AWESOME! LOVE all the fun stuff they have on the grounds: Shuffleboard! Ping Pong! Putting green! Fire pit! Huge pool with a basketball hoop! SO much fun for families! Such a nice change from just watching TV after a day of touring!

"A repeat type of place"

4
07/10/2017

Have been back with family and now with friends multiple times. Has so much to offer - location, amenities- pool, hot tub, outdoor basketball court, picnic tables and more, good breakfast. Plus we get BW rewards!!

"Pleasant location and great staff."

4
06/10/2017

The room had a porch facing the pool and garden. Wicker chairs made it a pleasant place to sit. The room was large with a comfortable bed and good pillows. Seating area with a table and chairs. Ironi and ironing board which I actually used.The room could use some updating to make its brighter space.The bathroom was adequate but with an extremely loud fan (connected with the light) so one mostly used the space in the dark.One other drawback was the thermostat which refused to change the room temperature no matter what I tried so I turned it off.The breakfast was really good - especially the oatmeal and scrambled eggs. The food is served in an adjacent building which obviously had been a restaurant in the past. The good food made up for the rather sparse and odd space. The front desk staff was really great - especially Cristina.

"Good on All Counts"

5
05/10/2017

This hotel is always booked out and now I know why. Excellent check in and service. Room was so clean, bathroom sparkling. The bed was almost too comfortable! Spacious large room with window overlooking the pool area, just a gem. Refrigerator, Keurig, microwave and extra sink make up all of the needed amenities. Wifi was very good. I would definitely stay here again, if I can ever get a room.

"Nice hotel, but the beds are horrible!!!"

3
05/10/2017

The hotel was nice, staff was friendly and it was very convenient being right off the freeway. The bed was absolutely horrible. I maybe slept for about 3 hours. It was way too soft and bouncy. We had booked our room with a king size bed, and when she had “upgraded” our room, it was with a queen size bed.

"Nice Hotel on the other side of the Bay"

4
02/10/2017

A little bit older hotel but nice and kept up very well. Updated Rooms with comfortable beds. Great Free Breakfast. The commute across the Golden Gate Bridge every day to Pier 39 area was not bad at all. My Family and I would stay her again.

"Leisure trip"

4
01/10/2017

A convenient stop for family visits to Marin. Rooms and bathrooms always clean. Cooling and heating system are easy to operate and efficient. Front desk personnnel are helpful, friendly, and offer good recommendations re checkin options.

"Great front desk service"

5
26/09/2017

My husband and I stayed here as part of our move out of state, and were treated like visiting royalty by Nora at the front desk. Very helpful with parking for moving truck. When she heard we would be on the road too early for breakfast, she ordered two go boxes for us to take with us the next morning. The hotel is nicely appointed, cute and spotlessly clean, but it was Nora who warrants the 5 stars.

"Great service and location"

4
23/09/2017

The room was very comfortable. The hotel is conveniently located by the freeway and has a mall within easy walking distance. The mall has lots of restaurants and a Safeway. I requested a microwave because there wasn't one in my room. The free breakfast is ok, but I preferred to stock the room fridge for breakfast and snacks. The front desk staff were very helpful.

"Great Hotel"

4
23/09/2017

There was a man staff who was bad in service and his attitude at the front desk, but the other staff apologized on the next day. The breakfast was delicious but just few items could choose. Overall, I think everything is good.

"Great Value"

4
22/09/2017

Super friendly and professional staff. rooms are clean. good fitness center with an Olympic size swimming pool that is heated. Very close to shopping and dining whether you want to walk across the street or drive five minutes across the freeway

"Older Hotel But Nice"

4
17/09/2017

The service and cleanliness of this hotel were very good. Enjoyed staying here and liked the proximity to San Francisco. The breakfast offerings were good and well prepared. Nice pool and hot tubs, didn't get a chance to use them though.

"Convenient location and nice ambiance"

4
16/09/2017

We were attending a wedding in Ross and this hotel was convenient to both the wedding and reception. The front of the building isn't anything special but the lobby is very nice and would be a great place to sit and read. The room was small but nicely appointed, bed was too soft for us and the bed linens thin and need to be replaced. Most of the rooms have a small outside sitting areas and I wish we had had time to enjoy a cup of coffee out there. The grounds have a lawn area and tall shade trees that make it look peaceful and relaxing despite being able to hear highway noise. For shoppers a large shopping center with both Nordstroms and Macy's are just a short distance away. We though the room rates were high for a weekday.

"Anniversary Getaway"

5
12/09/2017

We stayed at the Best Western Corte Madera Inn and when we walked into the lobby for the first time we were amazed at how nice it was. The staff was courteous, helpful and knowledgeable about great restaurants in the area. We spent our weekend hiking in Muir Woods and other coastal trails and it was nice to return to the hotel where we could lounge by the outdoor fire pit, the pool and out private patio which allowed us unrestricted access to the lush green landscaping.

"Great place to stay outside of San Francisco"

5
10/09/2017

Nice property, great location and nice rooms. We had 5 rooms for our Cross Country Team and it was an excellent place to stay. Close to Shopping and Restaurants. Also close to Marin Headlands and Golden Gate Bridge.

"Great place to stay!"

5
10/09/2017

Easy on -off of the 101...wonderful swimming pool and lovely grounds. Breakfast was very good. Our room was very comfortable and quiet even though it was very close to the 101. Have stayed here two times for a total of 6 days...always a great place.

"Very Nice!!"

4
09/09/2017

We stayed 1 night and were a late arrival and early departure, therefore we weren't able to explore the amenities of this property. Overall we can't wait to come back and stay longer. The pool was huge and had a basketball hoop! It was great to see a large property have a large pool to help avoid overcrowding in the warm months. As for the room it was very clean and decorated nicely. Would prefer a queen bed rather than a double. Loved how the shower had no shower curtain, personally I hate shower curtains. Breakfast was good, but overall would like to see more healthy options offered. The staff was helpful and friendly.

"Pretty good stay "

4
06/09/2017

We travel as two families Two couples with one kid We book this hotel very last minute We had a family suit which is two bedrooms that give us pretty good privacy I am surprised that they have mini golf and two hot tub on site They also have some pool toys and table tennis on site Very good for family with kids The room is a little dated but bed is pretty comfortable

"Lovely stay"

5
05/09/2017

We had a lovely stay at Corte Madera. Lovely clean, quite accommodation. We sadly weren't at the hotel long enough to use many of the facilities, but breakfast was good. The staff on reception were very helpful and provided us with information about the local area and where best to find a place to eat for dinner. I would recommended this hotel.

"Great Stay!"

5
04/09/2017

We were just here for overnight. The staff is friendly, the room is clean, and the experience is good. Although this is not a new hotel, it is a good stop in Northern California. It is located right near the freeway for easy access and near a mall.

"Awesome Stay"

5
04/09/2017

Best Ever. Best Western Rocks!! Nothing even comes close. Mot superb customer service. I will NOT stay at any other place whenever I travel. I ALWAYS receive High Quality Service and Rooms whenever I stay. Love It!!

"good hotel"

4
03/09/2017

convenient place with ample parking and easy access to freeway. Great pool. Should get restaurant back working again. breakfast ok, but would be easy to improve. Staff is very friendly and professional

"Corte Madera Inn (California)"

5
30/08/2017

Excellent all around. Decor is dated but OK. Heat/AC is a bit of a mystery but it does work well. Not enough choice in settings and temp range. Need flashlight to read dial. Near freeway but one hardly hears it during the night, which is rather amazing considering location.

"Relaxing by the Pool in Marin County"

5
26/08/2017

I just stayed here the location is fantastic next to two upscale shopping centers one is across the street the other across the freeway and they will take you there as well as to the Ferry Boat to San Francisco CA in Larkspur. The staff is nice the rooms are clean and there is a fantastic large pool which is heated they have changing facilities and other recreational opportunities also as well as a workout room. The breakfast is included in the price and very nice,too. All in all this was a nice one night getaway for me.

"Had a great time!"

5
21/08/2017

This is the second year we've stayed at this hotel, and we really like it. The outdoor pool is only really comfortable if it's warm outside, but my kids seemed to like it. The room was comfy, all rooms have a terrace and a view, and there were nice amenities in the room. Even a jogging path nearby. Thumbs up for us!

"Excellent hotel for visiting San Francisco"

5
20/08/2017

We have stayed here now on two separate vacations (2011 and 2017) when visiting San Francisco. It is better value than hotels in town, the climate is that bit warmer so they have a nice outdoor pool, and the rooms have balconies or patios and are spacious enough to have two chairs. There is a fridge and coffee maker.

"Wonderful hotel"

5
19/08/2017

I absolutely loved my stay at this hotel. The location was perfect - nice shops, hiking and restaurants within walking distance and an easy ferry ride to San Francisco. The grounds were beautiful and loved the pool, fire pit, mini golf and gorgeous greenery and flowers. The room was spacious, clean and quiet. It was completely sound proof from any outside noise. Also, every staff member was friendly and helpful. I was especially impressed with Kyle at the front desk who was so kind and helpful as I was figuring out a plan for the day. You can tell he truly cares about the guest's experience and takes a lot of pride in his work. I will definitely stay at the Corte Madera Best Western every time I make a trip to No Cal!!

"Great location and grounds; dated rooms for the price"

4
18/08/2017

The best part of this hotel is the beautiful grounds and pool. Also the location. It has a decent hot breakfast. Staff is pleasant and helpful. Individual balconies and patios are nice unless you are on the freeway side. Beds are comfortable, but our room needs updating. The price is high for the quality of the rooms.

"Great location, somewhat rundown"

3
18/08/2017

We stayed here for 5 nights. The location is awesome, convenient to ferry! Hotel is very clean, but needs updating. Staff is awesome and helpful. Breakfast served daily, easy to get in and out quickly. Had a plumbing problem and the room was damp ad smelled like mildew. They were sold out so had to stay in the room and move the next day. Waiting to hear if we will be refunded for that night.

"Needs updating"

3
14/08/2017

Great location for Bay area and Muir Woods visit. Could use updating, I expect more for over $200.00/night. Room larger than average, but smaller beds. Could barely shut bathroom door. Extra activities for children to keep busy.

"best western marin ca"

3
12/08/2017

The swimming pool was great. It had a dedicated lap area and a non lap area. Also had basket ball and putting green plus fitness center. breakfast was good. Bed was not comfortable. could not turn light on in bathroom without the fan staying on which I find annoying. drapes did not close to keep out all the light.

"Badly overpriced - I feel gouged"

3
11/08/2017

Quaint enough, convenient along 101, good breakfast. But WAY overpriced, feeling taken advantage of for traveling on business at vacation time...I'm a Diamond Best Western user and got no break whatsoever.

"overnight stay"

4
11/08/2017

Nice place. It could use a little tic as to condition of upside carpeting. Also in the bathroom there wasn't a regular light. The in room Keurig coffee maker only had a couple of decaf pods and no decaf tea.

"Why go elsewhere?"

4
09/08/2017

We truly enjoyed our summer vacation here. The whole pool area and the pool itself are gorgeous. A very family-friendly place with a nice garden. Breakfast is excellent, too, the only complaint: silverware and porcelain would be nice instead of plastic and cardboard: such a mountain of waste every morning in green California.

"great family spot"

4
08/08/2017

The Corte Madera Inn (Best Western) is clean, safe, and convenient to the freeway for travel. They offer a wonderful breakfast and the grounds have mature trees, green grass, putting green, basketball hoop and a huge pool. The beds are comfortable, and there are generously sized second-story room balconies - porches, really - that overlook the grounds!

"Generally very pleased"

4
08/08/2017

Nice hotel away from bustle of San Francisco. Shuttle provided to/from Larkspur ferry to get into San Fran. Slight problem getting picked up on return but OK. Toilet blocked on last night but managed to clear it (has happened before to us at same hotel in 2011, reception didn't seem surprised. On Sat morning leased breakfast room out for a seminar, breakfast provided in lobby but insufficient tables. Generally small whinges, overall a nice hotel in a quiet area, next to shopping area.

"Great pool are and helpful staff"

5
07/08/2017

We had a great 2 night stay here. A real 25m pool and also a hot tub. Very supportive staff at check-inn. The breakfast was good including both cold and hot eating. Large room. Walking distance to restaurants and mall. Driving into SF city was appr 20 minutes.

"Stopover on trip on Hwy 1"

4
06/08/2017

Great location just northeast of San Francisco over Golden Gate Bridge. Nicely decorated. Friendly and helpful staff. Provides free shuttle to / from the Larkspur Ferry. Took advantage of this service so we wouldn't have to ride our motorcycles back across the GGB.

"Comfortable in Marin"

4
01/08/2017

Nice lodging in a good location in Marin county. Close to San Francisco Golden Gate Bridge. Good restaurants and movie theatre with walking distance to hotel. Great staff! Very pleasant pool and courtyard for relaxing.

"Unexpected treasure"

4
31/07/2017

Lived in the area for many years, never knew what a beautiful property this was till today. Lovely large pool, putting green, basketball court. Great location. Room was clean and it had a small fridge, and table with two chairs. Clean with a nice balcony.

"Vacation"

3
31/07/2017

This Best Western has a basketball court and I was unfortunate enough to be located next to the basketball court. There was there were boys playing basketball constantly in the evening and starting at 7 a.m. in the morning so there was constant bouncing outside my room was not able to enjoy the balcony due to the bouncing. I was already situated in the room before the bouncing started so I did not want to pack up and move to another room.

"Beautiful hotel, fabulous pool, and excellent staff"

5
30/07/2017

This is a beautiful hotel. I always have good luck at a BW in California but this is one of the finest. Excellent staff, and a truly gorgeous pool. Big enough to really swim in ! My room was perfect, and the staff is A+.

"Two nights stay"

2
30/07/2017

No bottled water provided in guest rooms. Breakfast were bad for the price paid. Room numbers are too small, very had to see during the day and impossible to see at nights. The staff at front desk were friendly and helpful.

Isabel F, Front Office Manager at Best Western Corte Madera Inn, responded to this review
Thank you for your review. We apologize if we did not meet your expectations this time around. We have a water dispenser at the lobby instead of water bottles in the rooms to avoid wasting water and to reduce the impact using plastic bottles has on the environment. When it comes to our breakfast, we are always looking for ways to improve it. We assure you that we will continue to look for more options and more quality on our items. We hope you will consider staying with us in the future and thank you again for your feedback.

"Corte Madera"

5
26/07/2017

We stayed here as a quick stopping point, but wished we have been able to enjoy the hotel and take advantage of all the amenities. The pool looked fabulous, and the grounds were nice. The putting green was a nice addition, and the hotel is close to a lot of great places that would be nice for an extended stay.

"Do not stay here"

1
25/07/2017

There is nothing good I can say about this place. The breakfast was awful, the spa had too much chlorine, the bed was old and sagged. The hotel does not live up to the Best Western standard, more like a cheep motel. Really, stay at anther hotel.

"Fantastic"

5
24/07/2017

Don't let the fact that it is close to the freeway deter you.....Once inside the grounds, its like a mini resort. Breakfast was amazing and delicious, the pool was olympic size and the grounds were just beautiful. Best nights sleep I have had in a long time.

"Summer"

3
22/07/2017

Had a nice stay here. Nice location that is near shopping center and right off freeway. Free breakfast was good. Pool was nicely warmed and clean. Rooms looking into courtyard near pools are nice. Would stay again.

"Get your room location in writing"

2
21/07/2017

We were told that we booked a room in the courtyard by the pool 5 months in advance. When we arrived the room was not ready and had to wait 2 hours, which would have been no big deal if it was noon but this was at 4 pm. Finally when checked in and got stuck with a second-floor room in the very back of the hotel with a view of the parking lot.

Isabel F, Front Office Manager at Best Western Corte Madera Inn, responded to this review
Thank you for your review and thank you for taking the time to share your feedback. On behalf of the entire team, I apologize for not exceeding your expectations. Your satisfaction is important to us, so rest assured we will use your comments to improve going forward.

"always a great stay at the Corte Madera Inn"

5
20/07/2017

Always accommodating, clean quiet rooms. One thing we do miss is breakfast brought to the room. The outdoor space around the pool is so peaceful even with the freeway so close. Close to shopping and SF.

"Very nice!"

5
20/07/2017

I recommend this hotel. Very close to San Francisco. I go to UCSF at least 4x's a year and always stay here as it is less expensive than San Francisco and it is about 30 minutes away from the hospital depending on traffic. If you have children they have plenty of activities including the pool, basket ball hoops in pool, regular basket ball hoops, shuffle board, ping pong and mini golf

"We'll keep coming back..."

5
14/07/2017

Wonderful stay...when life is a challenge and you need to have continual medical care with frequent long distance travel to hospitals and doctors it is important to have a comfortable and restful place to lay your head...the "BW Corte Madera Inn" has proved to be the place...

"Great location - close enough to tourists spots without paying SF area prices"

4
13/07/2017

This is an older property but if your looking for the basics at a reasonable price with breakfast included - this is a safe, clean place to stay! Easily drive to Muir Woods or the beach or they will take you to the ferry stop and pick you up for free.

"Charming hotel in a resort like setting."

4
12/07/2017

I used to stay here often when I had business in San Rafael. When I was planing a trip to Point Reyes recently I decided to make this my home for the night. It was nice to return to this property after all these years. The place has character and is located in a resort like setting near the Corte Madera Town Center. Our room had both a front and back door. The back door opened onto a lovely sitting area in a park like setting. During the evening I joined other fellow travelers around a cozy fire pit before turning in for the night. The next morning we enjoyed a complementary hot breakfast in what was once a restaurant located next door. The restaurant now appears to be used for hotel functions such as meetings and the guest breakfast. The place has a large pool, a putting green, a gym and a basket ball court as I recall. The room had a Keurig coffee maker and the WiFi was very reliable. The Best Western Corte Madera Inn is a great place to stay if you are visiting Marin County or nearby San Francisco.

"Best BW stay ever"

5
10/07/2017

I have stayed at too many Best Western to count and they all say they will do what they need to, to make your stay right. That means something will go wrong. I have stayed at the Corta Madera BW once or more times every year, from 2009-2017 and never had a problem. Staff was over helpful, room super clean and everything in the rooms and whole hotel worked. Great place to stay and huge mall right across the street.

"Muir woods"

3
09/07/2017

Check in staff very helpful. Room quality average. Odor in room and beds not very confortable. Location good. On site restaurant only used for breakfast. Have to across busy freeway off ramp to get to the mall for lunch and dinner. Pool is nice size and gated area.

"Great Stay!"

5
06/07/2017

Great stay At Best Western! Loved the service and the rooms. The beds are so so comfy. Clean and welcoming. And let's not forget breakfast. It was So good! And they offered lots of breakfast choices for guests.

"awesome experience at this place"

5
04/07/2017

great place to stay and to explore marin county lush green area forest , heated pool , jacuzy ,morning breakfast , guest rooms , the staff was great, I will come back again to this same hotel , that's a promise to myself and my family ..

"An excellent place to stay"

5
03/07/2017

The hotel is clean, and full of amenities for families - pool, basketball court, putting green, good daily breakfast and well-informed and willing staff. The location is excellent for access to the highway.

"Good Hotel"

4
30/06/2017

Friendly, had warm chocolate chip cookies at front desk. Would stay their again. Swimming pool heated and very clean. Grounds nicely maintained. Breakfast was good parking good. Location very good. Nice

"Excellent Find a bit north of San Francisco"

5
29/06/2017

If you are willing to travel a little out of the city, this hotel is so worth it. I based my booking and stay from reviews here on Trip Advisor. I'm so glad I picked this hotel. It is my preferred place if/when I'm in this area again. ALL of the staff were very helpful and friendly....this includes guest check-in, maid service and restaurant staff. The grounds are as beautiful as they are impeccable. Flowers and foliage planted all around. When we stepped outside to go to breakfast, we enjoyed the breeze, the rising sun and the stroll around the pool to the restaurant. No signs of litter or trash. Just beauty. The rooms are updated and quite roomy. We had 4 people in our room and we all had space to set up our luggage and sprawl out a bit. The bathrooms were spacious as well. I like that they have an extra sink next to the bathroom. That way, one of us could brush our teeth while someone else was showering. They also have a Keurig in this area in case you need your coffee first thing in the morning. Our room was in the back of the property. It was always quiet. I never heard another guest until the morning of checkout. Across the street is a shopping center. We walked there several times for dinner. Great food anywhere we ate. The breakfast offered really did not change from day to day, but it was always good and filling. We plan to take advantage of several great amenities next time; heated pool, hot tubs, BBQ pit, fire pit. This time we just chilled in our room after many busy days of sightseeing, hiking and exploring.

"Loved this hotel!"

5
29/06/2017

The staff, particularly Nora & Eva, were extremely friendly and helpful in getting me a great room at a wonderful value. I was not only impressed with the quality and cleanliness of my room, but also with the huge pool area! I very much enjoyed swimming laps in the heated saline pool, and then relaxing in the spa. I will definitely stay at this hotel again when I'm in the area!

"Corte Madera stay for doctor visits in San Francisco and at Stanford Medical Center."

5
29/06/2017

Wonderful. I will definitely stay again. I go to the Bay area on a regular basis for medical visits. This hotel is close to San Francisco and also close to great shopping. Someday, I may just come down for the shopping!

"Best Western Marin"

4
28/06/2017

This was a very nice, very safe and cozy hotel. The property was easily located off the freeway, and was near several stores and restaurants. The staff was professional, pleasant, and eager to serve. The parking was adequate, even though the hotel was fully booked. I had a nice porch in the back with a couple of chairs overlooking a garden.

"The BEST Best Western"

5
26/06/2017

Best Western is a great hotel chain BUT the BEST Best Western has to be The BW Corte Madera Inn (Corte Madera CA). #1 reason is the staff such as Utshab at check-in. #2 Breakfast every morning - not continental style but a big bonanza of a breakfast, coffee, juice, fruit, eggs, bacon, sausage, french toast, waffles, oatmeal or cold cereal, yougurt, pastries, bagels etc (I had it all every day) #3 location - close to SF city, close to ferry terminal, close to wine country, next to 2 shopping malls - it's smack in the middle of anywhere you want to go in this region. and last but not least #4 the room you sleep in feels like home, well decorated, clean, and room to move around. HIGHLY RECOMMENDED!!!

"Great place near San Francisco"

4
22/06/2017

Comfortable, clean, updated rooms. Many activities for kids including ping pong, basketball, and big, beautiful outdoor pool. Large selection of foods in the complimentary breakfast. Two malls nearby with many restaurant choices. Only 10-15 minutes from San Francisco.

"Corte Madera BW a good value"

5
21/06/2017

Corte Madera BW proved to be an excellent jumping off spot to a San Francisco visit. Free shuttle to ferry made it convent and cheap. Most importantly, staff allowed us to store our vehicle in their lot (where they could keep an eye on it) at not cost- A great relief and convenience.

"A fav hotel when we come to NoCal"

4
19/06/2017

Very convenient when we are in the area to visit family. This trip was a fam reunion BBQ/ softball gathering at the Corte Madera Community Park up on Tamapais. We were out in the heat for 8-9 hours and could come back, shower, go swimming ( sometimes the pool isn't working but glad it was this visit), sit in hot tub at the pool or by our room. We also took advantage of the picnic area to have a smaller family celebration and have cake. It's typically ideal for our visits.

"Corte Madera"

2
19/06/2017

Very expensive for the type of hotel. The room had a weird smell. Right location, very close to Sausalito. The hotel has transfer to the ferry, although the values are not economic, it is a valid option

Isabel F, Front Office Manager at Best Western Corte Madera Inn, responded to this review
Thank you for your review. We apologize if we did not meet your expectations. We hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Amazing pool great atmosphere!"

5
13/06/2017

My husband and I love this hotel! We come down for the Dipsea run in neighboring Mill Valley. It's a super short 15 minute drive to get to the start and lots of great restaurants Mill Valley has to offer. It is also a quick drive to the Golden Gate Bridge and into the city! The hotel has an amazing pool that we swim laps in but families can also enjoy. There is also a fun putting green and basketball court! We can't wait to come back next year with the kids!!

"Great Location and awesome Staff"

5
12/06/2017

Love the location, is close to Larkspur Ferry Station and the hotel will provide you with a ride to and back from the ferry, so you can visit San Francisco and enjoy the ride. Also, close to mall and a variety of restaurant within walking distance. The people who work there it is absolutely adorable, friendly and try to help you solve any need you may have while staying with them.

" Very nice place to stay. "

5
11/06/2017

Very nice setting, friendly and accommodating staff, a great free breakfast every morning, clean and nicely decorated, close to everywhere we needed to go for the weekend. My husband and I really enjoyed our time there.

"Clean, convenient and comfortable"

5
11/06/2017

I've stayed here many times and am never disappointed. The accommodations are comfortable and very clean. The staff is always helpful, and the breakfast has improved over the years. The location is excellent and many good restaurants are within easy walking distance.

"Convenient to SF and Sausalito"

4
09/06/2017

This BW conveniently close to San Francisco and Marin County points of interest, including Sausalito. In a different location (further from the SF Bay Area) I would rate the rooms, below average for a BW Plus, particularly at the nightly rate. The biggest plus to this hotel is the quick shot into the city in the morning (about ten minutes, if not peak of commute), and proximity to many great eating spots in Marin. The room was clean and functional. Although we didn't take advantage of the included full breakfast this trip, we have in the past and were very satisfied with presentation and quality of the items.

"Great find, resort-like hotel in a very convenient area to SF and Marin County"

5
07/06/2017

This hotel was a great find! It was very convenient to where we were going (into San Francisco) and what we wanted to see before getting there (Point Reyes and Marin county). We also really enjoyed the resort-like atmosphere of the place. We arrived on a hot day and used the pool right away which was delightful. It's huge and very well kept. Our room faced the pool and the fire-pit which was lit each night, nice touch! Little putting green in front of room too! Even though it's right next to the freeway (101) it was very quiet. Also right across from big mall where we had an excellent meal at Pacific Catch. Room was very nicely appointed even if a little small. We even had a little deck with chairs and a hanging planter. Nice walk-in shower. Breakfast was in a big comfortable restaurant area and offered a good variety of items. Liked the croissants. Very helpful staff at front desk. Short ride over Golden Gate to SF (15 minutes away) and lots to explore in Marin county (Point Reyes takes up time: it's big and a ways away but very wild), Tiburon and Sausalito really pleasant and picturesque right next door. Mission in San Rafael very pretty from outside.

"Honest Maid Service "

4
06/06/2017

I was a bit apprehensive about staying at a Best Western. My son was getting hitched and they made arrangements at this inn. I had to get a suite because there were 6 adults and a toddler. They said it was two bedrooms with no sitting area, which gave me pause, but it was cheaper than renting two separate rooms so I went for it. When I checked in, I wasn't impressed by the lobby but when I got to the room, I was pleasantly surprised with the layout. The rooms were big enough with privacy doors and there was a little breakfast area with a mirror and a sink with a cupboard underneath. The bed looked lumpy and uncomfortable. But to say that their service delivered is an understatement. Six adults and a toddler made for sustained disarray so I was very impressed when the maids managed to create a semblance of order to the rooms. They were very responsive to our requests and were very honest. I tip daily and told the lady on the first day where the tip money was located. The second day, the maid cleaned and didn't take the tip we left. We didn't see her to tell her before we left. Plus we left jewelry and electronics laying around. Didn't have time to use the safe. We were always rushing to get to the events. But everything was intact. Nothing missing. And the bed that appeared lumpy was quite comfy. The second mirror above the sink was pretty smart with four of us putting on makeup. The pocket doors kept the noise out of the rooms so when my grand-baby was fussing, it diminished the noise. There was a small patio outside of the master bedroom that allowed us to open up and spread a little. The location of the hotel was perfect...pretty close to the freeway entrance...across the street from a mall that had a Safeway so we could buy some groceries...and there was a second mall across the freeway that the hotel shuttle could take you to. The complimentary breakfast was okay. It appeared that they brought food in from elsewhere into the abandoned restaurant space next to the hotel. I hadn't really looked at the reviews prior to going so the big beautiful heated pool was a nice surprise...not that we took advantage of it. But it was beautiful to look at. All in all, we enjoyed our stay there and would stay there again. I don't know how to do .5 stars or I would rate it 4.5 stars with a slight subtraction for the breakfast quality and no sitting room. Nothing truly substantial. Super stay!!!

"Wedding party"

5
05/06/2017

Wonderful place to stay, especially with kids .Great garden area to have a gathering. Fantastic breakfast room. Close to Sausalito, which has terrible parking, so used Uber which worked perfectly. Great shopping across the street.

"Corte Madera Gem!"

5
03/06/2017

Great location and weather! Movie theatre, shops and restaurants all within walking distance! Comfortable, clean rooms and beautiful pool area! Highly recommend! From SF so it's my go to place for a quick getaway!

"Not your typical Best Western"

5
02/06/2017

I always stay at Best Western hotels when I'm traveling. Corte Madera is the best Best Western hotel that I have had the pleasure of staying at. The courtyard, salt water swimming pool, and all the other amenities are great for families. We were able to use the grill and that gave it a home type feeling.

"Corte Madera Inn a Wonderful Surprise"

5
31/05/2017

Corte Madera Inn, a Best Western Hotel, was a stunning surprise and much more than I expected for a favorable price. Right off the freeway, yet you feel like you are in a restful resort. Close to great dining and shopping and convenient to take the ferry to San Francisco. The grounds are beautiful, the staff are extremely pleasant, well trained and helpful. I room was perfect. Breakfast was a nice bonus. I highly recommend the Corte Madera Inn. I will be back.

"Everything was great!"

5
24/05/2017

Outstanding service, great location with a big shopping area right across the street. Huge outdoor pool with 2 hot tubs, area for mini golf and outdoor fire pit. Great choice for couples or falimiles with kids. I would definitely recommend BW Corey Madera Inn!

"stay review"

5
19/05/2017

The hotel was quiet. My room had a fabulous view! It was clean and comfortable. The easy chairs were comfy. The staff was wonderful - so friendly and helpful. The restaurant had a nice view and the food was realy good and service was great. I enjoyed it all and I will recommend it to my friends.

"Spa environment"

5
17/05/2017

Beautiful hotel in all aspects. Grounds are well kept, beautiful pool / spa area. The bed was the most comfortable I have ever slept on. Make sure to ask about the shuttle availability as they may forget to mention it at check in. Location is very convenient as well.

"Very pleasant place to stay in Bay Area"

5
17/05/2017

The Best Western Corte Madera Inn offers a really pleasant place to stay at quite reasonable cost, especially if you book well ahead of your visit to get the best rates. It is quite convenient to San Francisco with a car, only a short ride over the Golden Gate bridge.Rooms are very comfortable, and many open onto a central pool area with little porches and comfortable chairs outside. There's free wifi and a coffeemaker. Breakfast at an adjoining restaurant that now only serves this meal to hotel guests is excellent and included in the room rate. There's a large shopping mall across the street with several good restaurants. The pool is large enough for lap swimming which makes it unusually big for hotel-motel pools. Be sure to be very clear on wake-up calls--I believe I did not get one but they insisted that I had been called and apparently didn't hear the phone ring.

"Review of Best Western in Corte Madera, CA"

5
15/05/2017

Hotel was comfortable. Location of room was good. The room was clean and comfortable. Would definitely stay again. Location is good for where we will visit. Parking is somewhat small for such large hotel.

"Great Hotel in a Great Location"

5
10/05/2017

Wonderful place to stay while visiting San Francisco. Breakfast is outstanding. The staff is very helpful and friendly. Good location for ferry travel. Nice pool and outdoor area. Rooms are clean and comfortable.

"Great place to stay in Marin"

5
05/05/2017

We spent a week here in April while visiting family. It was very convenient to the 101 highway, shopping, and places to eat. Our room was to the back of the facility. It was large and very comfortable. It came with a balcony. Plenty of parking. Beautiful grounds. A large, salt water, heated pool that our grandsons loved. Outstanding breakfast buffet. Staff were friendly and helpful. We will definitely go back.

"Best Place to Stay in Marin"

5
04/05/2017

We stayed here one night, but have stayed here many times in the past. It is a lovely hotel with excellent customer service. This time the courtyard was planted with colorful impatiens and was manicured to perfection. Our room was nicely appointed, clean and spacious. There is a nice pool and attractive lobby. Their breakfast has the regular offers Inks but is several steps above the norm. The location is convenient to Marin, San Francisco, and wine country. The staff was professional and helpful on this visit and every visit in the past

"Comfortable Rooms, Enjoyable Grounds"

4
03/05/2017

We reserved two rooms for four people, one of whom uses a wheel chair and requires a peaceful stay. Our stay was part of a conference, and being able to stay onsite was especially helpful. We required an ADA room, and unfortunately, the only one available at the time we booked was the very last room at the end of the property. The hotel front desk clerk was especially helpful, and checked a number of details at my request. I truly appreciated his friendly and patient assistance. Since there is no wheelchair access in the more pleasant areas of the property (near the pool, lawns and sitting areas, we had to walk along the parking lot from the very back all the way to the front of the property -- that was also the only way to reach the breakfast area in the morning. Check-in and out was easy, and there were no surprises. I have stayed at this hotel in years past, and it seems they have maintained the property well. Despite its age, there is a lovely feel of Marin, and we enjoyed our stay this time. The mall across the street offers easy shopping and dining, and a place to walk, crossing only one busy street near the freeway on/off ramps. I will book a stay there again, and hope their access for mobility impaired guests is improved during future renovations.

"A WARM AND HAPPY HOTEL"

4
02/05/2017

I was in Corte Madera for a conference and the conference was itself in the same hotel. Nearby in the mall were many eating places and if you drive you can get to other interesting restaurants. The staff was friendly and tried to help when we had issue with internet and noice from the road. The TV could be upgraded.

"Great Homey place"

5
01/05/2017

We've come back to the Best Western Corte Madera every year for a dozen years. It's really conveniently located in Marin County with restaurants you can walk to in a beautiful outdoor mall across the street, and easy access to San Francisco, Sausalito, Tiburon, San Rafael, Berkeley, and more. The continental breakfast next door has a wide selection and comfortable tables and booths. We wouldn't change a thing.

"Amazing customer service!!!!"

5
27/04/2017

Nora at the front desk was very helpful on info. Nice, comfortable rooms, love that there were a lot of different ammenaties. Complementary breakfast was very delicious, u make ur own waffles which was pretty cool, and very delicious. Cristina was amazing with her service, just absolutely love her!!!

"Comfortable and convenient. Near great restaurants, shopping and the freeway."

4
26/04/2017

We had a sort of family reunion in the area and wanted to go to a nice restaurant and spend the night in Corte Madera. This hotel was the best option around and we weren't disappointed. The room was on the small side but had high ceilings and a balcony which was so nice. The room was clean and had a good feel. The bed was very comfortable which is the most important thing to me.

"Service needs help"

1
25/04/2017

Just an area in California that needs that extra customer service. Poor quality mattress. Communication needs to be excellent and well thought out. Neither exist at this location. Accommodation should be inviting without excuses and lack of compassion.

Isabel F, Front Office Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your review. We apologize if we did not meet your expectations. We do our best to accommodate all our guest's requests, even though requests are not guaranteed. I understand that we did not have your room ready by 2:00 pm as you had requested. We did ask the housekeeper to clean your room as soon as possible and the room was cleaned by 2:38 pm, over an hour before check in time of 4:00 pm. The reason requests are not guaranteed is because we cannot accommodate everyone's requests but we want to be flexible enough to accommodate as many as we can. This reason is not an excuse or lack of compassion but the opposite of it. We hope you will consider staying with us in the future so that we can have another chance to provide you with a superior experience. Thank you again.

"California visit"

5
25/04/2017

We have stayed here before and that's why we came back. Close to Fisherman's Wharf and convenient on our way north. Great pool and breakfast. The staff was friendly and helpful, gave us a great tip on a local restaurant.

"Great experience in Corte Madera BW"

5
20/04/2017

We were out to explore the SF area, the staff at this hotel were very nice and helpful. The room and amenities were excellent (esp breakfast) location to SF and Muir Woods outstanding, within 20 minutes

Isabel F, Front Office Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you so much for your review. We are glad you enjoyed your stay at the Corte Madera Inn. Please stay with us again soon.

"Was turn off after breakfast"

3
19/04/2017

Sorry we all where eating in the morning as a family and my daughter look up and saw a rat in the restaurant we had just finished eating out appetite was gone ! We made the staff aware right away I don't think they new what to do we left right away .

"Perfect spot"

5
18/04/2017

Loved this place, perfect room layout, breakfast and facilities. We stayed at 7 places on our road trip and this was our favourite. Great location with shopping and food facilities in walking distance. Staff were really helpful :-)

"Comfortable facility, nice pool and hot tub"

5
18/04/2017

We usually stay here when in Marin County. It is a comfortable facility that is well maintained. There is a large outdoor pool and hot tub. A good free breakfast is provided. The hotel is within walking distance of shopping malls, and restaurants. There are running and biking trails nearby.

"Happy customer"

5
17/04/2017

ee stayed here for the handicap facility and they have a great staff, great accommodations and great service. They went above and beyond. They even accommodated us with allowing me to take breakfast, which was great, back for my aunt in the room

"On the Way..."

4
11/04/2017

We primarily stay at the Best Western Corte Madera when coming back from an east coast trip to late for our drive home. Occasionally we stay when we have an appointment in Marin County, an event in Marin..

Isabel F, Front Office Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you so much for your review. We hope to see you again soon.

"Better than the Pictures"

5
05/04/2017

My family of four stayed for 5 nights recently while attending a wedding in Mill Valley. The pictures don't really do the hotel justice. I was afraid everything would be old, but we booked the hotel as it was on the list provided by the bride. In reality, the hotel is in very nice shape, the breakfast was excellent (compared to most other free hotel breakfasts), and the grounds provided some needed diversions for my sons. The rooms were fairly large and all four of us fit nicely, though the closet and dresser space is pretty cramped for a group. The putting green looked tiny in the pictures, but was large enough for us to have some competitive putting matches. The basketball backboard was small, but workable again for some fun one on one or horse games. The pool is huge. The location is a major selling point for the hotel. You can get right on/off the southbound lanes of 101. It took just a bit of practice to learn how to navigate northbound. It's about 15 minutes to the Golden Gate Bridge, so our trip into the city was easy. Marin Headlands and Muir Woods were about 15 minutes away too. The Larkspur ferry is even closer if you don't want to drive into San Francisco. There's a strip mall directly across the street with some restaurants, so you could get by without a car if need be. There's also an upscale mall on the other side of the highway that had many upscale restaurants, but you pretty much need a car to get there. Breakfast is currently served in what looks like an old diner type restaurant. It looks like the building is for sale, so the breakfast situation might change soon.

Isabel F, Front Office Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you so much for your review. We appreciate you taking the time to write about your experience staying with us. We are glad you enjoyed all the amenities we have to offer like our delicious hot buffet breakfast, our swimming pool and the putting green. We agree with you, our location is ideal for shopping, dining, easy on and off from the freeway and the Golden Gate Bridge is only 10 miles away. Thank you so much for staying with us and we hope to see you again soon.

"Review survey"

5
30/03/2017

Please review survey for comments I made. Review dates and locations. Staff great. Points promotion nice. This is starting to take longer than I thought. I do want you to know I like that property and will be sad if it's renovated and won't be able to go there anymore

Isabel F, Front Office Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your review. Plans to renovate have not been approved yet. We hope to see you again soon.

"Great value, essential part of my conference trip"

5
28/03/2017

Excellent value, very friendly staff, well maintained and accessible, having a guest laundry changes the way I can travel (e.g. light) and knowing that the midnight staff is so friendly makes late arrivals a pleasure.

Isabel F, Front Office Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you so much for your review. We hope to see you again soon.

"Great breakfast and breakfast area."

4
26/03/2017

Very happy with the hotel and staff. We were quite happy because this hotel had a two-bedroom suite. Our only problem was that the bathroom in the suite was not suitable for our handicapped member and we had requested a handicapped accessible bathroom. They did not notify us that they could not accommodate that request. We managed to make it work and were very happy with everything else at this hotel. Another key factor that we liked was that there was a large mall across the street from the hotel with nice restaurants.

Isabel F, Front Office Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you so much for your review. We hope to see you again soon.

"Thanksgiving stay"

2
28/11/2016

We have Rapid Rewards & have stayed in many Best Western Motels. We were in San Rafael for a Thanksgiving celebration with a large family & choose this motel for it's location. It was a bad choice due to a very poor mattress & inferior bedding - way past it's use. Also the room had lingering smoke in it.

"Relax at hotel or explore"

5
28/11/2016

I wanted a place for a base camp to explore the Marin Headlands and also a place to relax where we (me and 2 kids) wouldn't go stir crazy. This place was awesome! Very close to the city as well as Golden Gate Rec Area. Quick trip to Marin Headlands, Muir Woods, Marine Mammal Center, Sausalito, etc. Lots to do at the hotel - awesome heated pool, 2 hot tubs, basketball, putting green, ping pong, shuffle board - we did it all. Great breakfast in the morning - eggs, waffles, sausage, oatmeal, pastries, etc. Very helpful and courteous staff. Also bonus, there is a large 1 screen movie theater right next door. The property is a bit older but the room was comfortable, clean and decorated nicely. Beds were super comfortable. Our room had a shower stall only which was fine and water pressure was great. Also I felt like it was a good value.

"Business in Corte Madera"

4
24/11/2016

The area of the hotel felt safe and well lit. The rooms were comfortable and easy access to grocery store, highway and restaurants. Hotel is older but grounds were clean and staff were nice and helpful.

Isabel F, Front Office Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you so much for your review! We really appreciate you taking the time to write about your experience. We hope you come back and stay with us again soon.

"Just fine"

4
31/10/2016

We stayed in this hotel for my husband's high school reunion. Wanted a place that was within distance of various meeting places in the area. Nora checked us in and when we asked for a room away from the noise of the freeway she upgraded us and we were very pleased about it. Room was fine, we slept well. Breakfast is hearty but don't get there late because they run out of things like scrambled eggs and french toast. But lots of other good items are available. All in all, it was a great stay except for the HORRIBLE storm and rain and wind!!

Isabel F, Front Office Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your review. We're glad you had a great stay and we appreciate you taking the time to write a review about your experience at our hotel. I will let Nora know that upgrading you made a difference and you were very pleased by that. We hope to see again soon!

"Avoid staying here if you can - stay in some other location in the general area"

1
28/10/2016

This is one of the worst BW hotels we have ever stayed in - has a '60's look to it - but don't be fooled - it is time to demolish and build anew here - lots of acreage - could be a great location if the building was up to date - rooms are small - very poorly furnished and literally no vanity space - having both a front and and a back entrance does not help - breakfast was OK - but would never want to visit here again - we visited Northern California and stayed at several other BW hotels, all of which were excellent to very good - this was one of the more pricier hotels of the BW hotels we stayed in and certainly a poor value -

Isabel F, Front Office Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to provide feedback on your recent stay with us. We apologize for not exceeding your expectations. The Corte Madera Inn was built in 1956 so it is an older family-owned property. We keep our rooms and our property up to date as best we can but you are right, some of our rooms are bigger than others. Our Courtyard rooms are smaller but preferred by most guests because of their proximity to the pool and the green areas surrounded by trees. Our whole Courtyard green area looks as charming as can be, besides our Olympic size pool, we have two outdoor jacuzzy spas, half a basketball court, a ping pong table, a barbeque grill with picnic tables, and a mini golf putting green area. Our Deluxe level rooms are more spacious than our Superior Courtyard rooms and have bigger vanities and some even have two vanities, one inside and one outside the bathroom. Our Deluxe buildings are not overlooking the pool or the Courtyard area. They are separate from the main buildings. We encourage all of our guests to let us know if their room does not suit their needs. If you are not happy with the room you booked, because the vanity is too small or the furnishing is not to your liking, we will happily find you another room that works for you. We have 14 different types of rooms, including suites. Yes, Marin County is an expensive area for lodging. If you were to shop around, you will see that we represent a great bargain for the area. Again, please accept our apologies for not exceeding your expectations and I hope that you will consider staying with us again.

"Needs update."

3
27/10/2016

Good location however being near freeway makes it noisy. Ridiculous breakfast room with insufficient seating. Mediocre food. My room had a distinct mildew smell in the bathroom. Cheap toilet paper. Stupid WiFi which needs to be logged into every time. Inaccurate thermostat on climate control. Comfortable beds. Low sinks in the bathroom. Oh my back! Hotel needs some serious refurbishing. Other then that I can't complain. After all it is Marin County!

"Excellent location, clean and friendly staff"

5
26/10/2016

The location of this Inn was excellent for our traveling purpose. Easy access to the freeway and shopping nearby. Clean, comfortable room and staff was very friendly. Buffet breakfast was tasty. Pool looked very inviting, but it was raining!

"convenient location"

3
25/10/2016

This Best Western is located next to the freeway and across the street from a shopping center. We ate at Pacific Catch , an Asian fusion restaurant at the shopping center. it was really good. This Best Western is only average. The breakfast is average. They serve it in the lobby and there are not enough tables, however. There are no inside hallways, so this establishment has a "motel' feel to it. There a salt water pool, a fire pit, picnic tables, putting green and a park-like area. The room decor is dated, but ok. Everything was clean, except for our carpet, which needed a good shampooing. Overall, this Best Western is OK, average,

"Quaint Lodging Off Of The 101 and Near The Ferry"

3
25/10/2016

This is sort of a mini-resort with a lap pool. putting green, barbecue area and an interior garden supporting room patios on the lower level. The rooms are nice, the beds quite comfortable. My room had an extra sink as well as a small fridge. There's some vending by the pool office but there's a rather upscale strip mall just across the road which includes a Safeway grocer. And just across the 101 you'll find a larger anchor store type mall. Breakfast is free and the Chronicle newspaper is provided. Wi-Fi works OK. and there are a couple of lobby computers for quicker speeds and printing if necessary. Several times when I returned late afternoon, fresh cookies were available at the reception. You can get here directly from the SFO by Marin Airporter or just take the Larkspur Ferry from the San Francisco terminal. Either way, contact the hotel at the drop off because you'll be up the road a bit and the other side of the 101. Highway planners make it difficult to walk anywhere around here with ease.

"Very Nice!"

5
18/10/2016

This is one of my favorite Best Western Hotels so far. It's to bad we only stayed for a night. The compound has an outdoor pool, garden and if I remember right, there's an where you could have a bonfire. There's also a restaurant where they serve the complimentary breakfast. The staff were very accommodating too! We had a very nice stay.

"Great Room at a Good Price"

5
17/10/2016

Had a great experience. Lovely clean spacious room, comfy beds, nice amenities. Easy to find, right near freeway, very pleasant stay! Warm salt water pool, Jacuzzi, complimentary breakfast. Staff was courteous, friendly, and very helpful. Plenty of parking, so did not have to park far from room.

"Overnight Front Desk Representative"

1
13/10/2016

He repeatedly cursed at my son and his friends, was rude and very condescending. He yelled at the boys and at me. The lady at check out was very pleasant and kind. Pool lights turned off before they were scheduled to.

"Only if you are desperate"

1
10/10/2016

This is a sad Best Western. They have tried to update this place but they just need to tear it down and start all over. The room smells VERY musty, the shower area was gross because of its age, the noise from the freeway makes it hard to sleep and I am always uncomfortable staying in a hotel where your door opens up to an outdoor walkway. There is really nothing good I can say about this place except the people that work there are very nice.

"Passing through"

4
06/10/2016

Each year my wife and myself drive from BC to Southern California. We often will take a different route just to "change it up". Which ever route we decide to take we usually try to stay in a Best Western property. This hotel was the same high quality we are used to. Well done BW Corte Madera.

"Great Stay"

5
03/10/2016

Loved this place. It is slightly dated but we loved our patio courtyard room. The pool is fantastic. We were there for a wedding in Sausalito and this was a great location. The staff were also very helpful in arranging our rooms.

"Our 6th stay at this hotel"

5
30/09/2016

Good location, easy freeway access, great shopping right across the street. Always clean, comfortable rooms, now they have added a nice breakfast buffet. Since this trip was for our 50th anniversary, we splurged on a suite--loved the featherbed! Friendly staff, quiet location--we never consider any other hotel when we go to Marin County!

"Gem"

5
28/09/2016

I stayed here while on business in September of 2016. Hotel staff are very pleasant. Room was clean. Breakfast was awesome. Great pool (saltwater). Will come back and stay again for pleasure this time.

"WONDERFUL PROPERTY"

4
24/09/2016

We have been guests here for over 20 years, some years as many as three times, and the level of service has been maintained; the breakfasts are still very good even though Best Western has insisted on HOT breakfasts which precluded the delivery of the breakfast to the rooms. The furniture and linens have been replaced over the years as has the paint. AND the beautiful grounds with pathways, croquet, and a firepit which is lit in winter only add to the beauty of the very old and beautiful trees.

""Better Than Expected""

3
23/09/2016

When our friends told us they had booked all of our rooms at this Best Western for this night, I was apprehensive as it had been a long time since staying at a Best Western. Upon arrival, the property looked older and I was afraid the rooms would be dated and musty. To my surprise, the rooms were renovated and very nice. The beds were very comfortable and all was clean. The TV's were not HD though and very hard to watch with the old style fuzzy reception. We had decided to go elsewhere for breakfast and the staff was very nice to pack us each a to go bag with bottled water, fruit and a granola bar for later. For the rates charged I do feel they need to fix their TV's, but besides that, this is a nice place to stay and I would stay again!

"Unique Attractive Property"

5
21/09/2016

Best Western Corte Madera Inn is unique for three reasons: (1) its extensive grounds, which include several recreational options and pleasant garden areas for just relaxing; (2) its particularly pleasant and attentive staff members; (3) its great location: though it is immediately adjacent to highway 101 the hotel was quiet; it's also right across the street from a lovely shopping center with excellent and pleasant dining options. The facility is older but is in good shape and very comfortable. The very large pool is heated, which is not always the case in hotel swimming pools and is in a garden setting. There is basketball, shuffleboard, table tennis, and a fitness room. Every member of the hotel staff was genuinely friendly and pleasant. Our stay was a very enjoyable experience.

"Classic Best Western, Older and Nice."

4
13/09/2016

I like the place- nice decks overlooking a central grassy courtyard/pool area, with a lot of space. I don't mind the doors to outside- the climate is pretty nice. The bed in my room was very comfortable, and it seemed things had been renovated in some kind of recent past. Really convenient for access to 101- the on ramp is just immediately left out the front. Good restaurants in a nice smaller shopping center with a grocery store across the street. A great place for access to the north bay area. I'll stay again.

"Close enough to San Francisco"

3
12/09/2016

Grounds look nice, great pool, good location, shuttle to the ferry to San Francisco. Accommodations though are a different story. The property is in dire need of renovation. Our mattress cover was extremely lumpy, the foot of the bed was on an incline and didn't want to bother finding out why. The carpet on the stairs to the second level is disgusting. The staff at the Front Desk was OK but definitely not forward with offering help or information.

"Very nice place to stay."

5
11/09/2016

This is the only place we stay when going to the bay area.. It's right off the freeway and there are lots of shopping and restaurants nearby..The staff is great, the rooms are nice and the bed was really comfortable...

"Great Place to stay for a weekend away"

4
10/09/2016

My daughter and I drove up here to have a quick weekend away to a place we had not been and also to have some fun. The hotel is very close to restaurants and there are a few really nice drives to small bay area parks. The hotel is very comfortable and the staff are great at making recommendations and making a guest feel welcome.

"great location, quiet , nice feel, very nice & helpful front desk people"

4
10/09/2016

This is my second visit & I think great location ,only about 12 minutes north of Golden gate bridge & San Fran . Hotel is fairly quiet . has good home feel to it. front desk people very friendly & helpful . & very,very close to great restaurants & shopping. I will be back again.

"sports competition"

5
06/09/2016

beds where comfortable and breakfast selection was pretty good! Love the waffle maker and always love my oatmeal. We checked in late so unfortunately we did not use the amenities. The swimming pool and Jacuzzi looks so inviting though. Hopefully our next visit we will get the chance to jump in.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to provide feedback on your stay at The Best Western Corte Madera Inn. We recently began using steel cut oats for our build your own oatmeal station. We are happy to hear that you enjoyed our new offerings. We hope you have a chance to visit again sometime soon.

"Old hotel with unpleasant smell in rooms, nice pool and staff"

3
06/09/2016

This is an older hotel. The rooms varied a bit..I looked at a few. They all smelled weird - like bad body odor. I stayed in an executive king which was okay decor-wise and functionally. The pool is fantastic (a key reason I chose this hotel) and the staff were pleasant and nice.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your feedback on your recent stay with us. We are so sorry that your room did not smell fresh. We use a light air freshener in every room upon check out. Perhaps that is what you smelled. Regardless, we will follow up with our staff to make sure they are using the right product in the correct amount. On the positive side we are happy to hear that you were impressed by our staff. They truly embody the word hospitality. Again, we apologize for not exceeding your expectations during your stay and hope that you will choose to give us another chance in the future.

"The basics done well"

4
05/09/2016

This is your basic clean hotel. This is an older property, but has been maintained very well. The staff was very nice. The breakfast was decent. I would stay here again as the location was great (middle of Marin) and the price was very reasonable.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing to stay at The Best Western Corte Madera Inn. We are so happy to hear that you found your guest room comfortable and our staff friendly. We hope to see you again in the near future.

"Two thumbs up"

5
01/09/2016

Lovely place to stay, serving a good breakfast and the Olympic size, heated ,salt water pool and grounds are very nice. (tip: request a room in the rear where it's quite) Good location for visiting Muir woods, San Fran, etc.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the positive comments on your stay at The Best Western Corte Madera Inn. Yes, or location is ideally suited to experiencing all that the Bay Area has to offer. We hope you will come back and see us again sometime soon.

"Escape to Corte Madera"

5
01/09/2016

This is a lovely, expansive property near shopping in Corte Madera. The gorgeous California weather beckons us outside to enjoy the huge pool, ping pong, basketball or even bird watching on the property. The location is close to Sausalito and the Larkspur ferry into San Francisco, and Mt. Tamalpais hiking. Napa and Sonoma are also within an hour's drive.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to provide us feedback on your recent stay. We hope to see you poolside again sometime soon.

"When was the last time you saw a shuffle board court at your hotel?"

4
31/08/2016

This is my FAVORITE type of a Best Western. A well maintained older property built when no 2 B/W's were alike. (Caveat, older properties usually mean smaller rooms).The property has an on site eatery,( currently only used for breakfast but going thru the permitting process to return as a restaurant/bar),a swimming pool large enough to serve as the local swim club,2 hot tubs (though 1 is not beside the pool), basketball hoop, putting green, and a shuffle board court, (the ONLY one I remember outside of Fla). Most (but not all) rooms have a separate balcony or back porch. FOOD? Across Madera Blvd is a small mall with 5 (current) eateries and a Safeway Mkt. Across US101 is another mall with 4 eateries , and 1/2 mi from that is a Nugget Mkt (with FRESH take out food)! The onsite/free breakfast is as good as any in this price range. The ONLY down side to ME is the TV channel choices. The hotel subscribes to a service with for fee movies which apparently uses the tactic of less free channel choice to induce sales ( but with the onsite recreation choices who needs TV)?

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing to stay at The Best Western Corte Madera Inn. It is so great to hear from our guests that were able to enjoy all that we have to offer. I apologize if our channel line up did not exceed your expectations. We have HBO as an alternative to the pay movie stations, however, I realize that at home you have many more choices. We will look into expanding our offerings for future guests. Thanks again for the positive comments and we hope to see you again soon.

"Lovely hotel and reasonably priced "

5
31/08/2016

We stayed here for a family visit and we're very impressed with the friendliness of the staff, cleanliness of the room, and most especially the swimming pool area. Our room had a back door leading on to a little patio with wicker furniture and a hanging basket. The whole area was planted with flowers, there was a small putting green and the pool was pristine. We sat outside with our morning coffee and wished we had a few more days here. We definitely plan to return, and at under $200 a night we can certainly afford to.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for sharing your experience as our guest. We appreciate your kind words about our hotel and staff. I will be sure to share your comments with the team. Thanks again for your encouraging words and we look forward to seeing you again sometime soon.

"Our stay was a pleasure!"

5
31/08/2016

We loved the grounds with mature trees and green lawn, plus saltwater pool, hoops area, putting green, BBQ area, etc. - all viewed from our upstairs room with a deep, covered porch. It just felt like a lovely home away from home, with a yummy, healthy (and complimentary) breakfast served each morning. Daily fresh towels. We chose this hotel for proximity to our adult kids' homes as well as price. So glad we found this place!

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the positive feedback on your stay at The Best Western Corte Madera Inn. We are thrilled that you found us as well. It was a pleasure to serve you. We look forward to your next visit.

"Perfect family experience"

5
31/08/2016

If it was just about the room, this Inn would have been sufficient and well positioned for day trips to both San Francisco, Muir Woods, and north to wine country. But there was also the small putting green, basketball court, an expansive pool, TWO hot tub spas, a fire pit on the poolside patio at night, and a full breakfast on the property, which literally made it hard to leave every morning for sightseeing and tourist activities. Also, reception, service, and maid staffs were efficient and friendly. Actually cancelled a reservation at another location to return to this Inn for the last night of our vacation, if that says anything.

"The ONLY good thing about this hotel is the breakfast."

2
30/08/2016

The rooms are unbelievably TINY!!! Forget about two people in the bathroom at the same time. If I had to estimate the size of the room, I'd say it was 12x14 TOPS. Never again. The location of the property was right off the interstate, which made it convenient. Breakfast was very good also. The staff was very friendly, but our experience with the room completely muddied all of the good things.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the feedback on your recent stay with us. We are so sorry that your guest room did not exceed your expectations. Our standard king guest rooms are 15.5 feet by 13 feet (200 square feet), without considering the closet, bathroom, or private patio. While those rooms work for many guests, we also have deluxe level rooms and suites that are considerably larger. The staff and I apologize that we did not find the right room for you. We encourage any guest that is not satisfied to bring it to our attention as soon as possible. We want to make it right. Thanks again for the review and we hope that you will consider giving us another chance should you return to the area.

"Clean-Less Expensive-Reasonably Close to SF"

3
25/08/2016

My family stayed two nights while visiting San Francisco. The pluses: Above average breakfast, reasonably short drive across the Golden Gate Bridge (We took the fairy - fun!!), well tended grounds, nice pool area, and nice lobby. We had a family suite with a king in one room and two queens in another, which was perfect. It is also WAY less expensive than staying closer to town. Minuses: The rooms are a bit older, the hotel itself is feeling some age. Our mattress was very uncomfortable and needed to be replaced. It isn't a scenic area, basically in a mall. A decent value for the money.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to share your thoughts on your stay at The Best Western Corte Madera Inn. We are thrilled to hear that our family suite, location, and breakfast worked so well for you and your family. We apologize if your bed was not as comfortable as expected. Our maintenance staff will inspect it to ensure it is in good working order. Thanks again for positive feedback and we hope that you will choose to stay with us again.

"The lap pool was very good."

4
25/08/2016

This hotel was clean and the landscaping was nice. The location was near the freeway which was convenient. Our room was a bit old but the bed was comfy. The large lap pool was great! Overall though I felt it overpriced for what we received.

"Good price for an expensive area"

4
20/08/2016

The hotel is in a good location. The property is safe. It is conveniently located next to a large mall with many good dining options. The rooms are clean. The breakfast is the best free hotel breakfast I have seen. There are many extra amenities the hotel offers ( pool, hot tub, mini golf putting, table tennis, outdoor fire pit). The price is high, but competitive for the area.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the kind words about your stay with us. We really appreciate your comments about our breakfast service. We work to provide our guests with a great start to their day. Thanks again and we hope to see you soon.

"Rund down property with poor service"

1
18/08/2016

The property is run down in general. Outside benches too dirty to sit outside. When I walked around on the carpet in my bedroom for 15 minutes before bed, the bottom of my feet were black with dirt. Had to wash them to get in to the bed. Wi-Fi not working and in spite of multiple complaints from multiple guests they just kept insisting it was everyone's computers. I finally called the internet provider myself and they reset the system for the entire property so that we had internet access the last two days of stay. Front desk staff would smile politely at any conversation, tell you they would talk to the manager when they returned (evidently there is rarely a manager actually present) but not one time in three promises was I ever called back. The included breakfast is what you would expect in a $79 per night motel. They charge $200 + per night for this very poor hotel.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to let us know about your stay. We apologize that your time with us did not exceed your expectations. In no way is a dirty carpet acceptable. I have shared your comments with our maintenance and housekeeping staff so that it can be fixed immediately. We have a robust preventative maintenance and deep cleaning program in place that is meant to keep these things from happening. Every carpet is cleaned twice per year, at a minimum. I am sorry that our front desk staff could not get you connected to the internet. In speaking with them, I know they tried on several occasions to help to no avail. Unfortunately, they are not IT professionals so their abilities are fairly limited. That is why we have a toll free tech support line available 24 hours per day to assist our guests. I apologize that you did not enjoy our breakfast buffet. I do not know of many hotels that offer fresh cooked scrambled eggs, assorted breakfast meats, waffles, build your own oatmeal (with steel cut oats), build your own yogurt, fresh fruit salad, whole fresh fruit, assorted breads and pastries, cereal, coffee, and juices. Again, please accept our apologies and we hope that you will choose to give us another chance in the future.

"Fine hotel in a fabulous location"

5
17/08/2016

My wife and I very much enjoyed our time in the Corte Madera area. Each morning we took advantage of the fabulous 25 yard pool followed by a good quality, self-serve breakfast. A great start to the day followed by a day of hiking on Mount Tamalpais or trips to the National Seashore reserve at Point Reyes. We were in paradise for the entire holiday.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the positive review of your stay at The Best Western Corte Madera Inn. We are so pleased to hear that you enjoyed our pool and breakfast. We hope that you will come and stay with us again sometime soon.

"Not worth the cost!"

1
15/08/2016

This hotel would have been acceptable at a rate under $100 but for the price I paid it was terrible. Wi-Fi not usable for most of stay (3 nights) causing me to lose work time. Room outdated furniture, no office chair and dirty,worn carpet. Hooks in bathroom were too high to reach, towels up too high. Fan in bathroom drowned out tv.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to provide feedback on your recent stay with us. We apologize that your stay was not as comfortable as it should have been. In consideration of all the issues you experienced, we gave you double Best Western Rewards points for your stay. We have many different room types here at the Inn, some with desks and others with tables. We encourage all of our guests to let us know if their room does not suit their needs. We will happily find you another room that works for you. Yes, Marin County is an expensive area for lodging. If you were to shop around and you will see we represent a great bargain for the area. Again, please accept our apologies for not exceeding your expectations and I hope that you will consider staying with us again.

"Going Away?"

3
10/08/2016

The location was great, just off the freeway entrance. It is within walking distance of the mall to the south hosting Barnes and Noble and several good restaurants. The rooms were quiet and comfortable. The bathroom was clean and reasonably new. The TV in-room was a little small and far away from the bed, but we didn't come for television. The pool looked nice but it was cool. Breakfast that came as a part of the room price was good and was a good addition.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing to stay at The Best Western Corte Madera Inn. We realize you have many lodging choices in the area and appreciate your business. We hope to see you again in the near future.

"Would not recommend. "

1
09/08/2016

Check-in was at 4 pm; my family and I arrived at 3 and were told our room wasn't ready and to come back at 4. Fair enough, as we arrived early. We came back a little after 4 and were told our room still wasn't ready and to check back 10 min later. 10 min later and it still wasn't ready. We were told "10 minutes" repeatedly. I spoke with the Service Manager and apparently she needs training in customer service, as she could have cared less. The front desk receptionist was nice enough, but obviously had no control over the situation. While i was at the front desk, another guest tried to check in and was told their room wasn't ready, either. This was around 4:30 pm, well after check-in. We were finally able to go to our room around 5 pm. I might have been more understanding about the delay, had the staff cared more and at least offered an apology. But they obviously didn't care- I would never stay here again based off their attitudes. Very poor customer service!!

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for providing such candid feedback of your stay with us. Please accept our apologies that our staff did not provide you with the best service possible. We will use your feedback as a training opportunity for our crew. Rest assured we will do better. Again, we apologize for not exceeding your expectations and we hope that you will choose to give us another shot.

"Great for family and kids"

4
09/08/2016

Even though we're an older couple, we liked the community feel of families with kids of different ages, and the space to engage in different activities, like small range putting, basketball, ping pong, pool, jacuzzi, fitness room. Peaceful cabana atmosphere. We really like this place, but it is a bit pricey and crowded on summer weekends.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to share your experience at The Best Western Corte Madera Inn. Our goal is to provide a relaxing, family friendly atmosphere. With so much to do in the area, the hotel is very busy during the peak summer season. Please visit us during the off season, when our rates and occupancy are much lower. Our pool and other amenities are available year round. Thanks again for your feedback and we hope to see you again.

"Ladies retreat"

4
08/08/2016

Our group of ladies enjoyed the stay, hotel try to accomedate much to our needs as far as opening the middle door to be accessible for two room and an extra pull out bed. Breakfast was awesome with the hot scramble eggs, sausage and toast, etc.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the great review of your stay at The Best Western Corte Madera Inn. We try our very best to accommodate every request. We are so pleased to hear that the staff was able take care of your many needs. Our updated breakfast offerings have been a big hit with our guests this summer. Thank you for your feedback and we hope that you will choose to return should you ever be in the area.

"Excellent North Bay Location/Value"

5
08/08/2016

This is an older but well maintained property. It is minutes from San Francisco, Golden Gate Bridge, Pt Reyes, Mt Tam, Ferrys etc without the hassle of parking etc. in the City. The salt water pool is fabulous for playing or lap swimming (hot tubs could use upgrading, though they did work and were Hot!). Basketball hoop was also a nice diversion. Breakfast was usual basic BW fair but used an entire restaurant facility next to hotel so wasn't crowded like most experiences. Grounds have a resort like feel. Shopping mall with dining options right across the street. This is a popular location and we will definitely book again.

"Sprawling Complex; No Complaints "

4
06/08/2016

The hotel consists of multiple two-story buildings and a breakfast building which used to be a stand alone restaurant. If you are southbound on 101, the exit literally puts you at the hotel's front door. The large pool, shuffleboard, fitness room, putting green and available gas grill make this dated property seem like a resort! The rooms and service and continental breakfast were up to par. Note: The guest laundry is only open 9 to 9 . (I know there are other travelers like us who usually plan on doing laundry late at night or early in the morning.) We would stay again.

"Insects"

3
06/08/2016

Check bed for insects, I had a wierd bug on my sheets, I had to kill it myself. The room size was very nice, other friends that were part of my group had smaller rooms. One of my friends showed up and got to his room and it was not cleaned yet (430 PM) but he was given another room, had to move luggage twice. The windows in my room were open when I arrived and I had a hard time securing the lock. There are lots of good restaurants near by, I went to Marin Joe's which is a local favorite. The is a good mall near by. We were asked to leave the dining room so they could close it while we were having our morning coffee.

"Worth every penny!!!"

5
04/08/2016

Spacious clean room with desk, sofa, chair, flat screen, granite, fridge and we asked for a microwave and they delivered to the room within 10 minutes. The breakfast included everything! They even have a full restaurant to sit in and enjoy your bountiful breakfast! Actually, this place served everything....eggs, meats, waffles, bagels, assorted sweet rolls, oatmeal with granola, dried fruit & nuts, cereals, toast, fresh fruit, yogurt and many assorted drinks. Amazing $15 per person breakfast for FREE!

"Cute and affordable"

5
03/08/2016

I did not have reservations at this hotel but saw it off the highway and decided to stop and see if they had any rooms available AND if I could afford it. Yes and Yes. I was totally surprised at all the amenities they had. An Olympic size - HEATED outdoor swimming pool, several hot tubs, basketball, ping pong, shuffle board not to mention the room was wonderful. I heard they are going to tear it down and build something else. That would be a tragedy. This place is a one of a kind.

"Unsatisfactory Customer Care"

2
01/08/2016

My husband spent two nights here to attend a wedding. Never again. The rooms were nice enough, if you can sleep through the noisy air conditioning unit. I called to see if we could possibly check in earlier. The woman said they could have a second floor room ready and I asked about an elevator. We were told there is an elevator, but when we arrived less than two hours later were told there is no elevator because "this is an old property." So okay, we opt to come back in another hour for a room on the first floor. Walking into the room I tripped on the higher than normal step onto the porch. I banged up my shins and knees pretty badly and almost hit my head on the wall. I called the front desk and asked if they might have ice packs or maybe some bags for ice. The man at the front desk told me where the ice machines are. That was his response - where to find the ice machines. Checking out, one of the women at the desk had accidentally dialed 911 and both of them were trying to stop whatever was going on with the phones and call off the police. Not impressed with this hotel at all. It is in a great location and that must be the selling point.

"Very pleased with this hotel"

5
01/08/2016

My family and I spent four nights at this hotel. Even though this is an older hotel, the room was clean and very comfortable and the continental breakfast was good - included pastries, bagels, muffins, sliced bread, oatmeal, cereal, eggs, waffles, sausage, bacon every other day, and french toast every other day. The staff was always helpful and pleasant. Two things I really enjoyed about this establishment. The grounds around the large pool were very relaxing. Activities besides swimming included ping pong, shuffle board, putting area and a basketball goal(does need a new rim). BBQ gas grill available to the guest. Location - close to Muir woods and Muir beach, not too far from Stinson beach, and a quick drive to the Larkspur ferry which we used to go into the city. Much more relaxing and affordable than staying in San Fran. Even with the ferry cost for a family of four, it was still less expensive than staying in the city. Much more peaceful of a setting compared to staying in San Fran. Grocery store and restaurants within walking distance. I heard there the hotel is looking at making some major changes to the property. I hope the owners do not lose the charm of their lovely pool area. This truly makes the property. Again, I highly recommend this hotel!

"Loved it"

5
29/07/2016

Super pleased with the cleanliness, the look and feel the Comfort level and the staff was awesome great pricing awesome food at their morning Buffet we were overwhelmed and how great it was. It was just overall great

"Wonderful"

5
29/07/2016

The Best Western Corte Madera is and has been a wonderful property to stay. It is near many restaurants and shopping opportunities, as well as being centrally located in the lower Napa/Sonoma area. Staff is extremely conscious of guest needs, and the accommodations are always spotless. This was not the first nor the last time I will visit this property.

"Great location for a lovely hotel"

4
28/07/2016

We stayed for 3 nights and totally enjoyed it. The breaky was nice, the shops were close, the free shuttle was very handy and the pool was great. Fantastic location as a great shopping centre/restaurants were within walking distance.

"Nice hotel. good breakfast"

4
26/07/2016

the breakfast offered was nice at this hotel. Pool was very large and warmed. Two hottubs were great. Other amenities like ping pong table and basketball hoop and putting green made it try to be a resort. But really just a nice hotel. It is old, but they are trying to keep it up.

"Clean comfortable rooms, excellent service"

5
25/07/2016

We stayed here for a weekend and found it very comfortable. Spacious well groomed gardens with handing baskets, a nice pool, and outdoor activities. While we were there the inn was completely full, yet the staff was courteous and prompt. We needed housekeeping for a couple things and they were right on it. The breakfast was good with a lot of menu choices. I would have preferred a coffee mug instead of paper cups, but that's a minor issue. All in all, a good motel, especially for families.

"Our favorite hotel"

5
25/07/2016

This is a beautiful location. They have awesome entertainment for children. A large pool, shuffleboard, table tennis, a putting green, bar-b-q, hot tub, and fire pit were among our favorite features. This was a very family oriented location and our grandchildren loved it. Our room had a porch that overlooked the park like interior courtyard.

"Hidden gem"

4
24/07/2016

Easy check-in process, helpful staff. We had 3 kids with us so stayed in the family suite--1 room with a king, a separate bedroom with 2 queens (or doubles?). Our suite was quiet, comfortable. Kids loved the big pool, one of the biggest I've seen at a chain hotel. 2 hot tubs! Ping pong! Great to unwind after a day in the car. Easy access to Muir Woods (about 25 mins but go very early due to NO parking!). Hotel breakfast was in a weird old western-style restaurant, typical buffet.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the feedback on your stay with us. We aim to provide a family friendly atmosphere for our guests to relax and unwind while also keeping the kids entertained. We are so happy to hear that you were able to enjoy much of what we have to offer. Please come and stay with us again should you ever return to the area.

"Great family resort style motel"

4
21/07/2016

Older resort style motel, Good condition, great pool, extremely friendly staff, great service. Good central location in SF Bay area near ferry restaurants, Muir woods and wine country. Convenient for to making day trips

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing to stay at The Best Western Corte Madera Inn. We appreciate your kind words about our Inn and staff. We hope to see you again in the near future.

"Easy to get to, convenient ammenities"

4
20/07/2016

We stay here when in town to visit family. The motel is conveniently located, easy to get to and has a restaurant on site, pool, etc. It's also very close to a mall if you need anything. The staff has always been helpful when we've stayed. It can sometimes be a little higher priced than others nearby, but there are others that are more expensive and this is a good price for what you get.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for reviewing your stay at The Best Western Corte Madera Inn. We appreciate your loyalty to our hotel. We hope to see you again the next time you visit family in the area.

"What One Would Expect"

3
19/07/2016

A very average Best Western with a room that was nothing special. There was a very attractive swimming pool on the property that we never used. The Best Western serves its purpose by providing a place to sleep, but I think that I would like to try a different place when we return to the area.

"Nice place to stay near Muir Woods "

5
17/07/2016

Our room was clean, comfortable and spacious. Breakfast was generous and in an old restaurant stop there was plenty of seating.It had a great pool and grounds! Seems like a throw-back to older, family retreats but right near shopping and the highway.

"Need improvements"

3
15/07/2016

Just average experience and I was expecting a nice breakfast best on prior reviews but the breakfast was disappointed in the way it was serve with paper plates and in a empty old restaurant that had dirty old paint. I did not like the coffee dishes place on the bathroom sink. If they improved, I may come back otherwise I will not.

"Nice Hotel"

5
06/07/2016

I would definitely stay at this hotel again. The rooms were very clean. The staff was absolutely wonderful and helpful. I loved the pool and hot tubs. My son could shoot hoops, play shuffle board and even do some golf putting. I will definitely be recommending this hotel to the people that do not like to stay directly in San Francisco

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the great review of your stay with us. We truly appreciate you writing about all the various amenities that we have to offer our guests. We are so happy to hear that your family was able to enjoy so many of them. Thanks again for staying with us and we hope to see you again soon.

"Wonderful stay"

4
04/07/2016

Friendly staff, roomy rooms and comfortable beds. Wish we could have taken advantage of the salt water pool. Great location with some excellent eating options nearby. Looks like a great place to spent a couple days and would be terrific place to bike from.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the great review of your stay at The Best Western Corte Madera Inn. Our central location in Marin County allows our guests to conveniently experience all the area has to offer. We hope that you will choose to return in the near future.

"Very relaxing abode"

5
30/06/2016

The Corte Madera Best Western is awesome! It was a little out of our way, so I had to talk my husband into staying here, but it was so awesome we may stay there again. The pool area is the best we've ever seen, with lap lanes and a large hot tub. The ground floor rooms around the courtyard have relaxing chairs outside, and we enjoyed letting our 2-year-old run around in the courtyard freely without worrying about cars. She was able to ride her tricycle there, and we also were able to use the barbecue grill, which was very convenient.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to post a review of your stay at The Best Western Corte Madera Inn. It's always great to hear when our guests enjoyed their time with us. Feedback like yours is what keeps the team motivated to continue providing the best experience possible. We hope to see you again sometime soon.

"Nice & convenient"

4
26/06/2016

Few hotels in Corte Madera. This property is located adjacent to a town center/shopping mall offering numerous quality restaurants and adjacent to US101. I've been staying here for over 15 years while visiting family..

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your loyalty to The Best Western Corte Madera Inn. We truly appreciate all of your business over the years. We look forward to your next stay.

"San Francisco Vacation"

5
26/06/2016

A great location for visiting Napa, Muir Woods, Saulsalito, Point Reyes. Easy access to the highway and plenty of eating establishments within walking distance. Also offers a free shuttle to the Larkspur ferry for a bay ride to San Francisco!

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing to stay at The Best Western Corte Madera Inn. Our ferry service makes it incredibly easy to enjoy a day in San Francisco without the hassle of driving and parking. We hope to see you again in the near future.

"Comfortable Hotel right of 101 South"

4
25/06/2016

This is a typical Best Western, nice rooms, decent continental breakfast and friendly helpful staff. I probably need not say more but its location is worth comment. It is right by US101 about 10 miles north of the Golden Gate but I was not aware of the traffic in my room. It was an ideal location for an evening trip down to Marin Headlands to view San Francisco at sunset, which was part of my plan. It is also good value for this area.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for sharing your thoughts on your stay at The Best Western Corte Madera Inn. Our central location in Marin county allows our guests to enjoy San Francisco, the wine country, Point Reyes, and Muir Woods. We hope to see you again sometime soon.

"Older, Nice and close to San Francisco"

5
23/06/2016

We needed to be close to San Francisco without breaking the bank and we chose this Best Western hotel. It is an older hotel but well kept. We had a 2nd floor room with a balcony overlooking the pool and it was just dandy. We were welcomed with chocolate in the room which is a nice European touch. Breakfast was good as was the bed. An extra perk came from the front desk when I was asked if I was driving a rental car. Seems that there are no longer tool booths on the Golden Gate Brisge and you are charged by a photo on the license plate. If it is a rental car, the fee is jacked up by the rental car agency so she suggested i go online in the Business Center of the hotel and prepay the toll. saved me a bunch!!!

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for reviewing your stay at The Best Western Corte Madera Inn. The staff and I are so pleased to hear that you enjoyed your time with us. We hope to see you again in the near future.

"Beautiful Pool"

4
23/06/2016

Very nice hotel with a large pool and recreation area in the heart of Corte Madera. The location is directly across the street from the shopping center, and next to the 101 fwy. Overall, great stay, but would say rooms are a little overpriced for the property type. Would definitely stay here again.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the feedback on your stay at The Best Western Corte Madera Inn. Yes, hotel accommodations in Marin County are rather pricey, especially during the summer travel season. I am confident that if you shopped our competition, you will find we represent a great value for the area. Thanks again for sharing your thoughts and we look forward to your next visit.

"Hotel close to Muir woods"

4
22/06/2016

We stayed here the night before a trip to Muir woods. The room was very nice and in a very quit location. They have an excellent buffet breakfast that is included in the price. We would definitely stay here again.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the great feedback on your stay at The Best Western Corte Madera Inn. We are so pleased to hear that you enjoyed our newly expanded breakfast offerings. Thanks again for taking the time to leave a review and we look forward to your next stay with us.

"We will return"

5
18/06/2016

Nice settling. Professional, courteous staff members. Rooms were clean and comfortable. Nicely appointed with nice little extras such as a Kuerig coffeemaker and half and half in your room (instead of powdered creamer) and chocolates next to the bed. The grounds are well kept and have basketball, putting green, shuffle board, fire pit, a huge swimming pool and nice hot tub. Breakfast was good both mornings and included scrambled eggs, bacon, sausage, french toast, oatmeal, fresh fruit and an assortment of pastries, Gavalia coffee with an assortment of flavored creamers. Staff kept food fresh and full. The property is well lit in the evening and there are choices of good places to eat within a short walk. They also offer complimentary shuttle service which we took to the Ferry.terminal. Driver was very nice and punctual picking us up on our return trip. Overall, a very enjoyable stay.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the great review of The Best Western Corte Madera Inn. It is great to hear that your party was able to enjoy all the amenities that we have to offer. I will be sure to share your comments with the team. Thanks again for the kind words and we look forward to your next stay.

"Nice Hotel"

4
13/06/2016

This is a very nice hotel. Very close to the Golden Gate Bridge and San Francisco. It's actually very centrally located if you are going to San Francisco and the surrounding vacation spots. If you are going to UCSF it is about 20 minutes from the Parnassus Campus.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to share your thoughts on your stay at The Best Western Corte Madera Inn. We hope that you will choose to stay with us again should your travels bring you back to our area.

"breakfast"

3
13/06/2016

expensive given there isn't any turn down service or anything out of ordinary offered. Breakfast served on paper plates buffet style from a really worn our restaurant an it couldn't be called gourmet unless one had no experience of he world -bit of a wake up call required

"Perfect Stay in Corte Madera"

4
08/06/2016

I was very pleased with my stay at this Hotel. Staff was very friendly and helpful. Grounds were well kept and room was clean and warm. Room had a balcony overlooking the pool but was quiet. A unique mall is a walk across the street with excellent restaurants. When I was there there was a local farmer's market. I will stay again. Only tiny complaint was the heavy perfumed smell in the room.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing to stay at The Best Western Corte Madera Inn. I am so pleased to hear that you enjoyed your guest room and had a positive experience with the staff. We hope you will come back and stay again soon.

"Great stay & location"

4
03/06/2016

I have been to this motel several times and it is consistently good. Right off of Highway 101 in Central Marin. Rooms are clean and comfortable. Price is high but probably market rate for this area. Staff is friendly and service is very good.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the feedback on your recent stay at The Best Western Corte Madera Inn. Our team works hard to provide clean and comfortable guest rooms along with great service. I will be sure to share your comments with the staff. Yes, Marin County is a pricey area for hotel accommodations. I am confident that if you were to shop around, you will find we represent a value for the area. We hope that you will choose to stay with us again should your travels bring you back to Marin County.

"Excellent Location"

4
01/06/2016

Great place to stay while visiting Marin county which has so much to see. Good people, good accommodations, and a great breakfast. Rooms were comfortable and quiet. The restaurants within walking distance were excellent.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the positive review of your stay at The Best Western Corte Madera Inn. We are truly blessed in Marin County to be close to so many different attractions. Please come and stay with us again sometime soon.

"Great place, very reminiscent of a 60's resort!"

4
26/05/2016

Large property, with nice rooms! Huge heated salt water pool, several Jacuzzi. The Staff is really nice, and the property is really clean! There is really nice shopping mall across the street with lots of places to eat, and shop.

"Pool party"

4
23/05/2016

This place reminds me of a time people would be socializing outside together, and not focus on material things. People are by the pool smiling and sunbathing or exercising. I think this is what really makes this location relaxing. A community vibe and enjoying the great outdoors.

"Very good value and convenient to points of interest"

4
23/05/2016

This was a great pick for our family trip; it was conveniently located near the highway (but no highway noise!) so we could travel easily to San Francisco and other interest points in the Bay Area. The hotel is located near an open shopping area with several good dining options and major retail stores within an easy walk from the hotel. Hotel amenities were great for family entertainment (putt-putt golf, saltwater pool). Breakfast offered a consistently tasty variety of food selections.

"So pleased"

5
16/05/2016

Second time at this motel and we're sure to return again! Enjoy ambling along the gardens and relaxing by the wonderful pool. Rooms large, clean, comfortable and light. Especially prefer the upstairs rooms with high ceilings. The establishment has a authentic retro feel about it that captures your attention in a positive way. Staff very accommodating to our room needs; we really appreciated their service and kindness. Breakfast , although typical buffet, is made more enjoyable in the location of the former restaurant.

"BestWestern Corte Madera"

4
16/05/2016

This hotel met our needs perfectly in terms of location, convenience and price. We were in the area for a family function so really depended on the location and convenience to the event. All encounters with the staff members were good ones. They were friendly and attentive. We rate this hotel overall good value for the money.

"Awesome hotel, definitely recommend!"

5
15/05/2016

This hotel really impressed me! Front desk service was fast, efficient and very helpful with everything. We got a free upgrade upon arrival which was a nice surprise as well! The room had a keurig, with a variety of coffee and tea, which is always a nice touch. We didn't use the pool area but there were many who were swimming laps and the area looked clean and well maintained. Breakfast was very good, it was a hot breakfast which not all Best Westerns offer, and had a waffle maker, sausage, bacon, occasionally French toast, scrambled eggs, cereals, oatmeal, fresh fruit, coffee, juice and assorted pastries. The selection varied a little day to day but you get the idea. This is a motel style hotel with the door located on the outside but the area is safe and right across from a plaza with some shopping and restaurants. The hotel offers a shuttle to Larkspur to take the ferry over to San Francisco if you don't feel like fighting the traffic. Depending on the time of day, the shuttle can take less than 10 or more than 20 minutes to get you there with traffic so plan accordingly. Great location, 20 mins from Muir Woods, 15 mins from Sausalito, 20 mins from San Francisco and right next to 101 S. Overall we had a great experience and would definitely recommend this hotel!

"Dated, overpriced and poor desk service"

2
12/05/2016

This property is quite dated and would be a two star $75 motel anywhere else. Unfortunately, Marin hotels/motels are very overpriced. Front desk service is very slow and sometimes incompetent. Restaurants recommended as "excellent and close by" turn out (when you read the reviews) to be a bare step above fast food. We asked for a late checkout, then were locked out of our room when we returned 15 minutes early to pack up and check out. The delay in sorting this out and getting into the room made us late to our next engagement. Rooms are dark and low-ceilinged. Breakfast in "The Porkhouse" was minimalist. A place to crash, but I wouldn't expect more.

"Charming"

5
11/05/2016

The staff was welcoming and attentive to our needs. The hotel was charming. It felt like a vacation spot and not just a hotel. The room was very clean, and smelled fresh. The bed was comfy and we had plenty of nice pillows. Breakfast was hot and fresh, and quite tasty. Overall, a good experience and I would definitely stay again.

"excellent valud"

4
06/05/2016

the hotel staff were courteous and professional. the facility was comfortable and the pool was quite excellent in size and maintenance. the full breakfast was excellent in quality and service. i made my reservation directly with hotel staff and found them to be very engaging and helpful

"Brilliant! Stay here! "

4
03/05/2016

We recently stayed here for 3 nights and this hotel delivered on absolutely everything! Firstly, it is very conveniently located right next to a very large shopping & restaurant complex full of great eating options etc. it is also right beside the ferry to take you across to San Francisco (and the hotel will even take you to the terminal free of charge whenever you like!) Secondly, the amenities at the hotel are great. A very generous recreation area (gym, basketball ring, ping-pong, bbq & pool) along with a nice little open gas-fire pit to enjoy a glass of red wine on a brisk night. Thirdly, the generous cooked breakfast is served in a very large restaurant-style building adjoining the hotel. Heaps of table space & well catered. Finally, the rooms are absolutely fantastic. Well fitted out, spacious, comfortable, great wifi signal etc. lots of parking available. This was one of the best hotels we have stayed at. The staff are very helpful & courteous and a credit to the Best Western Chain. Well done! AAA+++

"A great hotel!"

5
28/04/2016

We booked several rooms for my daughter's wedding in Mill Valley. The hotel was close by, had nice amenities for families, and the staff were very warm and personal. I'd highly recommend this hotel if you are looking for a place for a large group.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing The Best Western Corte Madera Inn as the hotel for your daughter's wedding. It was a pleasure to have you and your family as our guests. We hope to see you again in the near future.

"Professional and Courteous"

4
27/04/2016

Spent two nights there and not only is it very economical for the Bay Area, but the rooms are very large and comfortable. I was very impressed with the professional attitude and the courteous approach of the staff...from the room cleaners to the desk. The location, if you have a car, is ideal for visiting Marin and the City. Very Impressive.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for staying at The Best Western Corte Madera Inn. We appreciate your kind words about the staff. We will be sure to share your feedback with them. We hope to see you again sometime soon.

"Nice place in Marin County, near Mill Valley"

4
27/04/2016

This is an old motel that has had lots of recent updates. Beds are great, coffee in room (Keurig) was better than coffee at breakfast, better than average breakfast with lots of seating for a group since they have taken over an old restaurant. Nice size pool that actually accommodates swimmers, rather than "splashers". Fire pit outside is nice but shuts down at 10. Fire in lobby is also nice for those who want a gathering place after 10. Price was great for our wedding group, especially for this area. Great shopping and restaurants are very close.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for sharing your feedback on your recent stay at The Best Western Corte Madera Inn. We hope that you will choose to return should your travels bring you back to the area.

"Great accommodations & decor-Fabulous breakfast!"

5
26/04/2016

The location could not be easier next to a freeway ramp. The decor of the lobby was wonderful, as was the room. The breakfast was a winner. I did not see an elevator, so if carrying heavy bags, keep it to the first floor.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing to stay at The Best Western Corte Madera Inn. We are happy to hear that you enjoyed your time with us. We have someone on staff 24 hours per day to assist you with your luggage. Please ask the front desk staff and they will arrange that for you. Thank you for your feedback and we hope to see you again soon.

"Excellent choice"

5
16/04/2016

I was really tired and wanted a good night's sleep. I was not disappointed. The receptionists were very friendly and even guided me to the excellent "Brick and Bottles". The room was very clean and spacious. Sleep quality was also very good. The pool looked awesome.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the great feedback on your recent stay. I will be sure to share your comments with the staff. We hope that you will choose to return the next time you are in the area.

"Very nice stay"

4
08/04/2016

The Hotel was in a great location. It was easy to get to from the freeway. Also the disabled rooms where well equipped. The handicapped parking was hard to find. All special items where in the room when we arrived (2 extra pillows and 2 blankets).

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your comments on your stay at The Best Western Corte Madera Inn. Our staff is dedicated to providing the best service possible to each of our guests. We are thrilled to hear that we succeeded. Please come and visit us again should your travels bring your back to the North Bay.

"Excellent value"

5
08/04/2016

Room: Clean, all functions (wi-fi, TV, lights, plumbing) in good working order, nicely arranged. Staff: Courteous, helpful, professional, friendly Beds: THE BEST! Breakfast: Terrific! This is the second time we've stayed here and on both occasions we found it to be an excellent value.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to share your feedback on your stay at The Best Western Corte Madera Inn. We hope to see you again in the near future.

"No pools or jacuzzis as advertised "

2
07/04/2016

I'm a frequent Best Western customer and have stayed at this location on numerous locations. During the last two weeks I've here, booked an expensive room twice and was never informed that the hotel was experiencing a major boiler problem and that their advertised Olympic pool and two jacuzzis were not working and shut down. Also there was significant ongoing construction to the area right next to my room ( drilling and jackhammers starting at 8am). One has to appreciate that the fact that the main reason guests stay at this property is for the quiet and for the pool and spa amenities. I could accept the situation more easily if I had been notified about it or if the rooms were discounted to reflect the situation-- neither was the case. I am a frequent guest here, and when I spoke to the manager about this he knocked the price down $20 and that was about it. No real apology, no concern about the fact that the property is being misrepresented if amenities advertised are not available. This isn't a one or two day thing-- the construction is ongoing, and the broken boiler happened 2 weeks previous to my stay and according to the manager will likely not be fixed for 2 additional weeks. I think that by not mentioning these significant issues to guests BEFORE they book, this hotel is misrepresenting their accommodations. I'm a platinum Best Western rewards member, and this just doesn't cut it in my book.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Trish, Thank you for your candid feedback on your recent stay with us. I do remember speaking with you during your stay. I felt we had a good conversation that morning. I regret if I came off as anything other than apologetic. Our goal as a company, and my goal as the general manager, is to ensure that each and every guest leaves satisfied, regardless if there was an issue during their stay. From your review, I can see we fell short of that goal. For that, please accept our most sincere apologies. We do not advertise our pool as open year round, only as heated. If that was a source of confusion, I apologize. From time to time, we do close the pool for maintenance, or in this case, when major repairs are needed. We try to keep the time closed to a minimum so that our guests are able to enjoy the pool as often as possible. Additionally, I want to apologize if we did not make you aware that the hot tub by the pool was open. We clearly could have better handled the situation. Thank you for mentioning the noise from our maintenance project. They have been asked to refrain from making noise until 9 am so as not to disturb our guests while they may still be resting. I will certainly share your comments with the crew in order to ensure it does not happen again. Again, please accept our apologies for not exceeding your expectations and we hope that you will choose to stay with us again in the future.

"Advertised pool is NOT heated at the present time"

2
25/03/2016

Went to book a room there for this weekend, mostly upon the advertisement of a large heated outdoor pool for my kids to enjoy. Fortunately, I asked the person on the phone before booking the room, who told me that the heater for the pool had broken recently and she didn't know when a replacement would be installed.

"Great"

5
24/03/2016

We stay here with our employees and the location is perfect for them because of surrounding stores and dining. The hotel is kept very clean and the staff is very helpful & friendly. We will be working in the area for the next couple of years and we will continue to stay here.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for sharing your experience at The Best Western Corte Madera Inn. It is comments like yours that keep the staff motivated to continue to provide the best service possible. I will be sure to share your review with them all. Thanks again and we hope to see you again soon.

"Good hotel outside of San Francisco"

4
22/03/2016

This older hotel has been updated and has comfortable, adequate rooms. The rates were very reasonable compared to staying in the city. Very friendly and helpful staff. Hotel was clean and quiet. The breakfast was average, but included in the room price. We usually stay at the Hampton Inn in South San Francisco, but they did not have any rooms available with two beds. I was traveling with my two daughter's and needed 2 beds. This hotel offers rooms with two queens and also a room with a queen and a double. This was not the most amazing hotel that I have ever stayed in, but would definitely consider staying again. Having clean rooms and a friendly, helpful staff are very important to me and this hotel has both.

"A good stay"

4
18/03/2016

Clean and nice decor, good accessibility to freeway and location. Amenities good - nice pool, BB court, sitting area outside room. Very pleasant atmosphere. Bed nice. Not a lot of shelf space in bathroom.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for sharing your feedback on your recent stay at The Best Western Corte Madera Inn. We are so happy to hear that you enjoyed many of the amenities we offer. We hope that you will come back and visit us again soon.

"California Dreaming"

5
06/03/2016

Very friendly staff, very clean rooms and a large very large and inviting pool. The breakfast was not extensive but was enough to get you going in the morning. The location was great and within walking distance to many services.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the positive feedback on your stay at The Best Western Corte Madera Inn. We are so pleased to hear that you enjoyed your time with us. Thank you for taking the time to mention the staff. It's comments like yours that motivates them to provide the best service to every guest. We hope to see you again sometime soon.

"High quality at a great price."

5
03/03/2016

The hotel is very clean and the amenities are exceptional. The only setback I had experienced was having to walk to my room, I was here on business and did not have a vehicle. But this was remedied the next time around when the front desk accommodated my request immediately for a closer room to reception.

"needs updating"

3
27/02/2016

it is old and needs updating, there is no elevator to the second floor and the steps are uneven and hard to climb with the luggage, there are rotted places on the railings, and the toilet kept running every 15 minuets.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your honest comments on your recent stay with us. I apologize that your stay did not exceed your expectations. While we do not have an elevator, we do have someone on staff 24 hours per day to assist you with your luggage. Thank you for pointing out the areas that are in need of repair. We employ four full time maintenance workers as we sit on 5.5 acres. I have alerted them of your feedback and can assure you that we will get it right. I hope that you will give us another chance should your travels bring you back to the area.

"Convenient to the City"

4
26/02/2016

This hotel provides shuttle service to the Larkspur Ferry. Altough an older establishment, the hotel is maintained well, the rooms are comfortable, the staff terrific. We have used this hotel every time we've traveled to San Francisco over the past 35 years and have not been disappointed on any occasion.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to post your feedback on your recent stay at The Best Western Corte Madera Inn. We truly appreciate your loyalty to our hotel. I want to thank you for taking the time to point out our dedicated staff. They are a bunch of great people that work hard to provide each of our guests an outstanding stay. We look forward to your next visit with us.

"Great stay"

5
22/02/2016

Great stay. Thank you. We've stayed before. The location is great. The accomodations are comfortable. Our recent stay did not have a view but the room was appropriate for my husband's disability. We are coming back.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for sharing your experience at The Best Western Corte Madera Inn. We are so happy to hear that you enjoyed your time with us. Thank you for being a loyal guest and we look forward to your next stay.

"Would NOT Recommend"

1
21/02/2016

I have stayed at this hotel numerous times in the last 5 years +. The only good things I can say about it would be the pool (which I have never used) and the breakfast. In every room I have stayed in the beds have been in terrible condition. You can see the huge dip in them. After all this time I can only assume there are no good beds at this hotel. The condition of the hotel needs WORK. It is old old old! After this last visit I will never stay here again. For a small amount of money more you can stay in much nicer properties with nice rooms. This property has an excellent location to shopping and restaurants. They need to tear it down and build something worthy of the money being spent to stay there. They should without doubt be stripped of the Best Western name!

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to provide us feedback on your recent stay. I apologize if your stay was anything less than comfortable. In particular, I was surprised to hear your comments on our beds. We normally get rave reviews, with guests asking where they can purchase the same mattress. We have several upgrades in the works for 2016 that will enhance the guest experience. I am glad to hear that you did enjoy our breakfast service and pool. I hope that you will choose to give us another shot the next time you are in the area.

"Nice location, property needs an update."

3
18/02/2016

The rooms and in-room wi-fi need to be upgraded. Great location allows for you to stay busy, but I likely would not again stay here due to the run down rooms. At $170 for a motel room, that motel room better be really nice. The rooms here look, feel and smell like the 70's.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your candid feedback on your stay with us. Please accept our apologies for not exceeding your expectations. Your satisfaction is important to us and we will be using your feedback to improve our services going forward. Just this past week, we upgraded our WIFI system. We have several in room upgrades planned for this year as well. We hope you will come back and stay again after we have completed the installation process.

"Close to the city"

5
06/02/2016

This motel has continued to be an excellent choice to stay close to San Francisco. We are in the city in 10 mins. The grounds are always well maintained, beautiful pool, excellent breakfast in a very lovely area of Marin.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for sharing your thoughts on your recent stay at The Best Western Corte Madera Inn. We agree that our location is great for exploring San Francisco, Marin, Napa, or Sonoma Counties. We hope to see you again in the near future.

"Had a comfortable stay!"

5
01/02/2016

Staff was excellent! I loved their smiles and friendly demeanor. Room was comfy, wish it wasn't so far because I wanted double beds but other than distance it was fine choice. I wish the light worked right away when I went in because I arrived late night so I immediately spoke to someone about fixing it. And they came the next day.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your comments on your stay at The Best Western Corte Madera Inn. We work hard to make our guests feel welcomed and at home. I am so pleased to hear that the staff made such a great impression on you. We hope to welcome you back with a smile in the near future.

"Pleasant stay."

4
01/02/2016

Rooms are very clean and some what updated. Comfy beds and a decent free breakfast. Fridge in the room is a nice thing to. It just smelled closed up until we opened the windows for some fresh air. Love the location as it's close to a bunch of our regular destinations.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the positive review of your time with us at The Best Western Corte Madera Inn. Please come see us again sometime soon.

"Great Location and easy to find"

4
28/01/2016

Great location for sight seeing San Francisco and surrounding areas, used the ferry to go to Pier 39. Motel staff were very helpful , we didn't use the facilities as we were too busy going out but I thought that the golf and basketball was a great idea. Would go back again if we were in the area again

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the comments on your recent stay at The Best Western Corte Madera Inn. The staff and I are happy to hear that you enjoyed your time with us. Please come back again when you can enjoy all of our amenities, including the junior Olympic size pool, two hot tubs, shuffle board, and fire pit. Thanks again for choosing to stay with us and we hope to see you soon.

"Love staying at Best Western Corte Madera, CA"

5
24/01/2016

Enjoyed out stay at the Best Western Corte Madera, Ca. Everyone is so pleasant, free breakfast, pool and activities. Even in the rain, we all went into the outside hot tub...Fun! Would stay there again.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to review your stay at The Best Western Corte Madera Inn. Please come see us again when the weather is better to take full advantage of all we have to offer. We hope to see you soon.

"Excellent Hotel"

5
22/01/2016

This is a very nice hotel, better than the Marriotts I usually stay at. When I have to be in the bay area I will stay at this hotel. I loved it. The room was beautiful, very clean, the bed and pillows were extremely comfortable. I have no complaints. I was not able to try the breakfast buffet due to my circumstances but it sounded more like real breakfast than continental. If it was a full breakfast buffet then the cost of the room is reasonable. I am a senior veteran with AAA and AARP and I thought I might get a little better rate but the breakfast I could not partake in may have justified the price. This hotel is right off the freeway, easy to get to and VERY quiet. I was very impressed and very satisfied. Good bye Marriott!

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the positive comments on your stay at The Best Western Corte Madera Inn. Yes, we do provide a hot breakfast buffet each morning for our guests. It consists of several rotating hot items (eggs, bacon, sausage, French toast, and waffles), as well as fruit, yogurt, pastries, bread, oatmeal, cereal, juices, coffee, and tea. We hope to see you again the next time your travels bring you to the Bay Area.

"I like it"

5
19/01/2016

I stayed in Best Western last weekend and it was good, excelent people, rooms clean, area clean , close to mall in corte Madera, my daughter school in San Rafael (Dominican University) was perfect choice. I will stay again next month.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing The Best Western Corte Madera Inn. We are so pleased to hear that you enjoyed your time with us. We look forward to seeing you again next month. Thank you for your loyalty to our hotel.

"Comfortable"

4
15/01/2016

I stay here at least once a year and have never been disappointed. The rooms are clean, good sized and have enough furniture for a couple. The bed is comfortable. The breakfast is a hot meal with egg, waffles, sausage/bacon and the usual continental fare. Located across the street from a shopping mall that has several restaurant choices and nearby another large mall.

"Best of the Best (no pun intended)"

5
10/01/2016

This Best Western has a lot going for it. Location and weather. A large outdoor pool and hot tubs throughout the complex and is set up for enjoying the temperate climate of N. California. The rooms are in quiet setting even though it's right off a busy thoroughfare. It's family and single person friendly. And convenient to shopping. We highly recommend it and keep coming back whenever we are in the area.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the glowing review. We appreciate your loyalty to our hotel and will continue to work hard to ensure that each and every stay is memorable. Please come see us again sometime soon.

"Convenient, Comfortable, Congenial"

5
04/01/2016

My partner and I along with two other couples stayed at the Corte Madera Best Western for New Year's Eve. We were attending a party in the area and this was the perfect meeting place for all of us to stay. The staff was friendly and helpful. The rate was very reasonable and I appreciated the fact that it was also very clean and quiet.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the positive feedback on your recent stay at The Best Western Corte Madera Inn. We take pride in providing great service with clean, comfortable accommodations. Please come stay with us again should your travels bring you back to the area.

"Very Nice Experience"

5
02/01/2016

Very reasonably priced and extremely clean and quiet . Excellent location close to San Francisco and wine country. Great shopping at The Village Shopping center and directly across the street...You will not be disappointed.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your feedback on your recent visit to The Best Western Corte Madera Inn. We are so pleased to hear that you enjoyed your time with us. Please come back and stay with us again in the near future.

"In and out stay"

5
30/12/2015

We had to stay one night before a medical procedure at UCSF in San Francisco. This hotel is right next to the freeway with easy access. We always stay at Best Western if possible as their amenities are wonderful and their service exemplary.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the great review of The Best Western Corte Madera Inn. We hope to see you again soon should your travels bring you back to the area.

"Convenient place to visit Marin Co. family"

3
27/12/2015

This is the second time we've stayed at this hotel for our Christmas Eve family gathering. The rooms are adequate and the breakfast this year was much improved over 2 years ago. The heating system was bit noisy during the night but it was cold so we needed to leave it on. There was a fairly large gap where the door closed letting in cold air. Some fresh weatherstripping would probably help.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your comments on your recent stay at The Best Western Corte Madera Inn. Thank you for your loyalty to our hotel. We truly appreciate our repeat guests. We are constantly seeking ways to improve, so I hope that the next time you return, you will be pleasantly surprised again. Thanks again for your business and we hope to see you and your family again next year.

"good stay"

5
23/12/2015

Nice hotel. Excellent service. Professional staff. Would, will, stay again. No real complaints. Can't beat the location relative to my work in San Rafael. Traffic conditions are perfect. We will stay here again. I have recommended to our staff to stay here. Thanks

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the positive review of your stay at The Best Western Corte Madera Inn. We truly appreciate your personal recommendations. We look forward to your next stay with us.

"Great value at a nice hotel"

5
22/12/2015

The staff here is always wonderful. The rooms are always clean and spacious. Very easy access to the 101 freeway, gas, and there is a great barbecue restaurant in the same parking lot. There is lots of great shopping very nearby. I've stayed here for both business and leisure and recommend it for both. The breakfast is good and convenient. Ample parking makes it convenient for coming in and out.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your feedback on your recent stay at The Best Western Corte Madera Inn. Our staff works hard to provide clean and comfortable accommodations. We are so pleased to hear that you enjoyed your time with us. Please come see us again the next time you are in the area.

"A really wonderful experience"

5
13/12/2015

Room was very clean and comfortable, all the fixtures and heating system worked correctly, very close to good restaurants and shopping, grounds and parking very clean and well maintained, very friendly and knowledgeable staff, I dont usually single out staff for comment as i know it is a team effort to service and satisfy a guests stay but definitely special mention must be made of Tamir on the front desk, during my many years as a business traveller rarely have i come across an individual who excels more than he at customer service. Congratulations to the whole team and to the management as well who i am sure are responsible for this high level of customer service. Don Fonceca

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Wow, thank you for the positive feedback on your stay at The Best Western Corte Madera Inn. We pride ourselves in providing a memorable experience for each of our guests. We are so pleased to hear that we succeeded. I will be sure to share your comments with Tamir. Thanks again and we hope to see you should your travels bring you back to Marin County.

"Best Off-Road Hotel"

5
29/11/2015

This off-road hotel is like no other I've stayed t of its type. It's lie a mini-resort. Full size olympic pool, two jacuzzis, basketball court, putting green, fireplace in the lobby, free breakfast buffet (and better than many are restaurants). The staff is very kind and helpful, and the hotel grounds and rooms are clean. We really enjoyed our stay, and plan to make it our place when visiting points north of San Francisco including Muir Woods, and Muir and Stinson Beaches.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for sharing your feedback on your recent stay at The Best Western Corte Madera Inn. We really appreciate your kind words about the Inn and staff. We look forward to your next visit to the area.

"Excellent room, great staff"

5
17/11/2015

Bed was incredibly comfortable. The heater/air conditioner was quieter than any hotel I've ever stayed in. Internet was more dependable than any other hotel I've stayed in. I appreciated having an in-room refrigerator. Everything was clean. Housekeeping staff was friendly and professional. I loved the deck outside my room. The pool temperature was just right.

"Best Western Corte Madera"

1
13/11/2015

Bugs Bugs Bugs, Good news is there is a Safeway across the street where you can buy a bottle of RAID. My suggestions is spray the room at check in go back across the street to the Cheesecake Factory and have dinner then buy some clean sheets, return to the room install sheets and sleep. Next day go to the city and check into a real hotel.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Christopher, Thank you for your honest feedback on your recent stay with us. Please accept our apologies for the issues you experienced while you were our guest. That certainly is not indicative of the level of comfort we wish to provide our guests. We have a robust pest control plan that includes both hotel staff and a professional service. I plan to sit down with both entities to see what we can do to ensure this does not happen again in the future. If you ever choose to stay with us again, please let us know immediately is something is not right. We want to make sure every guest leaves satisfied and will do whatever it takes to make you comfortable. Again, please accept our apologies for falling short of exceeding your expectations. I hope that you will give us another chance to provide you with type of experience all of our guests deserve.

"Lovely hotel"

4
13/11/2015

This is a lovely hotel. Close to shops and restaurants. The grounds are like a little oasis with lots of outdoor space to play or rest. It is close to the freeway on and off ramps with a gas station across the street. The staff was accommodating when I asked to have a microwave put in my room and there is a little refrigerator so I could bring my own food. The room was comfortable and clean and had a great balcony that I could enjoy - which I did! I always enjoy staying at this hotel.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your feedback on your recent stay at The Best Western Corte Madera Inn. We appreciate your loyalty to our hotel. We hope to see you again sometime soon.

"Can I give zero?"

1
10/11/2015

Check in was quick....meaning she didn't say anything beyond hello and here is your key while her "trainer" was there sipping coffee and just staring. We went to our room and left not knowing the bathroom spelt like mold. At this time I am to tired to complain...just shut the bathroom door. Kids screaming in the courtyard. Because I booked through Orbitz (as they owed me a free night) I am not awarded my points. But, as a Diamond member I can now see how you play. Never will be back...will never recommend. Novato Oaks Inn is the way to go. Disgusting. Oh, by the way I dont complain....rather write a review that sticks with people. First time here I loved it.....that's is when I used my Best Western card number to book. It is a shame.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your candid feedback on your recent stay with us. I apologize if we fell short of providing you with a great experience. Please know that we strive to provide every guest with a clean and comfortable stay. If something is an issue, please let us know and we will fix it immediately. Our courtyard rooms surround the pool, basketball court, putting green, and shuffle board court. They are well used, and can at times during the day be a source of noise. We do close all those facilities by 10 pm. Yes, per Best Western policy, we do not issue rewards points to those booking through third party sites, as many already have their own loyalty programs. We do issue 250 bonus points to all elite members regardless of how they book. If we failed to issue your points, please contact us at your convenience at 415-924-1502 so that we can make it right. Again, please accept our apologies and we hope that you will choose to give us another shot should your travels bring you back to our area.

"Good hotel"

4
09/11/2015

only one con... - asked for an accessible room... not only did we not get an accessible room, but we got a second floor one. complimentary breakfast was ok. very nice rooms though! and nice staff, will stay again

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to review your stay at The Best Western Corte Madera Inn. I apologize that you did not receive the type of room you requested. We work diligently to accommodate all of our guests' requests. When we are unable to honor a request, our staff tries to find an alternative to ensure our guests are comfortable and happy. I hope that you will come back and stay with us again so that we can provide you with the type of stay all of our guests deserve.

"Thoroughly enjoyable, updated vintage hotel"

5
07/11/2015

Extremely pleasant stay. Clean, attractive upstairs room had small balcony looking out through shade trees to courtyard/pool. Some might have found it small, but it was completely adequate to my needs. Front desk people were good-humored and helpful getting me straightened out after I had taken the wrong exit. I had a room on the side most distant from the freeway, and slept well there. An excellent seafood restaurant across the street. Very happy to find a Recyclables wastebasket beside the regular one. I'd certainly stay here again.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for providing feedback on your recent stay at The Best Western Corte Madera Inn. It is great to hear that you enjoyed your time with us. Thank you for noticing our green efforts. We are a certified green business by both Marin County and The State of California. We are committed to reducing our environmental footprint while providing clean, comfortable accommodations for our guests. We hope to see you again in the near future.

"Unexpectedly nice!"

5
31/10/2015

I never thought a Best Western would be so nice! Huge pool and lounge area. Check in staff were super friendly. Remarkably good room quality for the money. The location is relatively close to Muir Woods.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the great feedback on your stay at The Best Western Corte Madera Inn. We are so pleased to hear that you enjoyed your time with us. We hope to see you again in the near future.

"watch out for price hike"

4
27/10/2015

this hotel will take advantage of people who need to stay on a weekend when other hotels in the area are filled. We needed to be near Petaluma CA and all B.W. hotels were full due to some event going on in the area. Only available BW hotel within 20mil range was BW Corte Madera. Not any nicer than BW Novato but about $130 more a night. They do not give discounts for military or veterans as most BW do and they take advantage of people's desperation at a later date. This was a good BW when I stayed there over 5yrs. ago but has raised prices on a daily basis are too high for what it is. Rooms are nice but small and it is older than most. People are nice and food is as good as any other BW I stayed in.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to review your recent stay with us. I apologize if you feel like we took advantage of you. That certainly is not the case. All hotels in our immediate area had very high rates for that weekend. October is a busy month and Marin is an expensive area for lodging. I am confident that if you had searched other local hotels, you would have found we were priced competitively. Thank you for the positive comments about our breakfast service and staff. We hope that you will decide to stay with us the next time you are in the area.

"Clean and friendly"

3
25/10/2015

This is an old school hotel that has been updated. The front desk was friendly and welcoming. Our room was clean. The bed was very comfortable with fresh white bedding and a great mattress. We had a small balcony overlooking the huge pool. The breakfast, served at a restaurant next door was included and very well done. The location just off of Rte. 101 was easy to sightsee both north and south.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the feedback on your stay at The Best Western Corte Madera Inn. We are so happy to hear that you enjoyed your time with us. We hope you will think of us if your travels should ever bring you back to Corte Madera.

"Another great stay"

4
24/10/2015

Had stayed here last year and enjoyed. Had the same room again and the stay was just as enjoyable. The Pool is a great asset and the surroundings are very nice. No Interstate noise in my room but very convenient. My room had a balcony and it was very enjoyable to sit out in the evening. Breakfast was improved from last year with a better choice of items which would now suit most tastes. My only negative was I had asked at check-in about using Traveller Cheques to pay for the room & was told they would be accepted. However when I came to check out they would not accept them & I had to find a bank to exchange them which luckily I did near by as I was flying out that morning so any delay was not welcome. All the other Best Westerns I had stayed in that vacation had accepted them.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing to return to The Best Western Corte Madera Inn. I apologize for the confusion surrounding your travelers checks. Yes, we do accept them as a form of payment. We hope to see you again the next time you are in our area.

"wedding group"

4
22/10/2015

We recently used this hotel for a family wedding. It was convenient to our venue and to the city of SF, the staff were very accommodating with room changes, shuttles to ferry, even shuttles to our meet and greet party. Although the rooms are a bit dated, they were clean, and quiet.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to review your recent stay at The Best Western Corte Madera Inn. It was a pleasure to have your wedding group as our guests. I am so pleased to hear that we were able to make your big day a success. We hope to see you again sometime in the near future.

"In Need of Major Renovation"

2
22/10/2015

We stayed at the Best Western Corte Madera Inn during October 2015. This hotel has friendly staff, however the hotel is old and in desperate need of major renovations. I would not recommend hotel. It is extremely overpriced for the value received. Consider staying elsewhere.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the feedback on your recent stay with us. We strive to exceed every guests' expectations. I apologize if we failed to do so while you were our guest. We spend a great deal of time and money maintaining the property so that our guests have a clean, comfortable stay. Yes, Marin County is an expensive area for lodging. I am confident that if you were to shop other hotels in the area, you will find we are very often priced less than the competition. Thank you for the positive comments about our staff. They work very hard to ensure that our guests have a great stay. We hope that you will consider giving us another chance should your travels bring you back to the area.

"good choice in marin"

4
20/10/2015

We find that convenient location nice grounds, make this hotel a good choice in Mari. The rooms could be updated, but the grounds are nice. There is a pond full of a variety of bird, an above average pool, a place to shot hoops, exercise room, etc.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to review your recent stay at The Best Western Corte Madera Inn. We are so pleased to hear that you enjoyed your time with us. We hope to see you again sometime soon.

"Old and Overpriced"

3
19/10/2015

Keep in mind--my company paid for my stay at the Inn so my review is not because I feel like I was cheated out of any money. I would also like to say the staff was extremely kind and courteous. Popcorn ceilings and noisy wall furnace if you run the heat/air. The rooms have actually been updated with carpet, decor, counters, but it is still old. If you are a swimmer they do have a great outdoor pool. They also had a nice outdoor patio by the pool. For the price though, I'm afraid I can't recommend the Inn.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the feedback on your recent stay with us. I apologize if you did not find us an excellent value. It is true that Marin County is an expensive area for lodging. I am confident that if you were to shop rates, you will find we are attractively priced compared to our competition. Thank you for your kind words about our staff. Feedback like yours motivates them to continue to provide the very best service for each and every guest we encounter. I hope that you will give us another chance to provide you with an exceptional stay the next time you are in the area.

"Quaint, older style"

4
14/10/2015

Minor issues, like a small bath and a humming noise 24/7 from the refrigerator. Loved the balcony. Very clean. TV picture wasn't very good, but wasn't there to watch tv. No room in the bath for toiletries.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for taking the time to share your experience with us. Please know that we take your feedback to heart and will be using it to improve our product and services going forward. We hope that you will choose to return should your travels bring you back to our area.

"Clean, but little disappointed."

3
05/10/2015

This best western is very very dated. What made it better was the room we had, has a rear exit door to a large court yard with pool, fire pit, bbq grill, court, miniature putting, ect. Also had a very nice breakfast. Would we stay again, maybe?.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your feedback on your recent stay. Please accept our deepest apologies if your guest room did not exceed your expectations. Please know that we will use your feedback to improve our product going forward. Thank you for your positive comments about our grounds and breakfast. We work hard to provide a clean and comfortable atmosphere for all of our guests. We hope that you will choose to stay with us again on your next trip to the area.

"The Best King Size Bed in a Hotel!"

5
01/10/2015

We stayed 3 nights. Excellent room, pool, breakfast and guest laundry room. Loved it! Very nice people working at this hotel. The whole experience was so wonderful we turned a 2 night stay into a 3 night stay. Would go back if we could. Best Western Rewards Customers!

"Good location to see San Franciso and Marin County"

4
30/09/2015

We stayed at Best Western, Corte Madera for two nights due to its proximity to San Francisco and the sights in Marin County. Check-in was quick and efficient and the staff friendly. Rooms are in several two-story buildings and our room (127) was at the rear of the property. It was quiet, clean, had a nicely-firm queen bed, and was a good size for two travelers. There is a large pool, jacuzzi, and a small guest laundry on the premises. A good buffet breakfast is served in the small BBQ restaurant adjacent to the parking lot. We also ate dinner there and thought the food was very good. Each room has an outdoor seating area and the common areas are full of flowers and nicely kept up. Our room rate ($175 per night) was reasonable for the area and far less than the rates charged over the Golden Gate Bridge in San Francisco. Only negatives were a loud air conditioner in the room that was signaling it was due for service. My wife likened it to a "jet engine" noise. Fortunately, I always travel with ear plugs. Also, the guest laundry area had only two washers and two dryers. They were inexpensive ($1.00 each), but one washer was out of service. If you have a lot of laundry to do you might want to check out one of the laundromats in the area. I reported both problems at check-out and my feeling was that these issues would be addressed promptly.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for your feedback on your recent stay at The Best Western Corte Madera Inn. We are happy to hear that you enjoyed your stay and were able to take advantage on the many amenities that we offer. I apologize for the issues with the A/C unit and washing machine. We repaired both shortly after your departure. Thanks again for choosing to stay with us and we hope that you will come back and visit again sometime soon.

"Corte Madera"

5
28/09/2015

Always stay at this hotel in the Bay Area. I particularly love the lap pool on the property. Staff is always great. Location is perfect for getting on Hwy 101 and doing business in all directions. Many good places to eat and shop in the area.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for choosing to stay at The Best Western Corte Madera Inn. We appreciate your time in providing us feedback on your recent stay. We hope that you will continue to return to the hotel when you are in the area.

"Enjoyable Stay"

4
25/09/2015

We used this hotel as a starting point for a tour of Northern California. The hotel is older but is by no means worn down. Everything was clean, in good repair and the bathroom had a shower that did actually work very well, not your usual leaking thing that puts water all over the place and it had a glass door, too (I hate those curtains). The outside area of the hotel looks nice and features a unusually large pool for a BW hotel. Breakfast is your usual BW dependable self. Nothing special we were missing some more fresh fruits and found the coffee from the "Keurig" machine in our room much better than the one in the breakfast area. Staff is really friendly and helpful. All in all we felt welcome and enjoyed our stay.

Gary S, General Manager at BEST WESTERN Corte Madera Inn, responded to this review
Thank you for the great review of your stay at The Best Western Corte Madera Inn. We are so happy to hear that you had a great experience during your time with us. We hope that you will choose to return should your travels bring you back to the area.