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SureStay Hotel by Best Western San Rafael, San Rafael

865 Francisco Boulevard E, 94901-4759, San Rafael, United States - See on a map
SureStay Hotel by Best Western San Rafael - SureStay Hotel by Best Western San Rafael The SureStay Hotel by Best Western San Rafael is ideally located in the center of San Rafael. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the SureStay Hotel by Best Western San Rafael in beautiful Marin County! The SureStay Hotel by Best Western San Rafael is ready to make your stay a memorable one! We are minutes away from downtown San Rafael and ideally located just six miles north of scenic Sausalito and 11 miles away from the excitement of San Francisco, we are the perfect place to stay in Marin County. Featuring well-appointed guest rooms and a friendly staff, this contemporary hotel offers all the quiet luxuries you will need for a wonderful stay. Check out everything the area has to offer like Pt. Reyes National Seashore, Golden Gate National Recreation Area, the Golden Gate Bridge, Sausalito, San Rafael and Mt. Tamalpais and the Muir Woods. Explore your way whether it's hiking or on a mountain bike. Ready for relaxation, an unbeatable value and a memorable stay? Make a reservation at the SureStay Hotel by Best Western San Rafael today and save!

SureStay

Hotel by Best Western San Rafael

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Hotel advantages

  • Complimentary continental breakfast
    Complimentary continental breakfast
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 11 guest reviews
NOTE ISSUED
Excellent
5
Very Good
0
Average
1
Poor
3
Terrible
2
REFER TO NOTICE
Business Business
4
Couples Couples
0
Family Family
0
Friends getaway Friends getaway
0
Solo travel Solo travel
0
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Nice garden for relaxing"

5
User 11/05/2022

The place is a little oasis. There is a small well kept garden with humming bird feeder and birds that play. Very relaxing. The staff is nice and friendly. And the place is conveniently located. Good value for the money.

"Updated rooms"

5
User 02/05/2022

The rooms are newly done and everything seems updated. The bed is very comfortable. We slept very well. This is not the first time that we have stopped here and it has become our go to place when we come to the area. The staff is very friendly and family like.

"Nice little place conveniently located"

5
User 24/04/2022

We were skeptical at first because the place is in an industrial location but were pleasantly surprised. This place is a great value. It is conveniently located and close to town. The rooms are clean and the bed is very comfortable and the staff is very friendly. This is a no nonsense place that is good on the pocketbook and convenient for everything we had to do. Location is in industrial part of town but safe.

"Helpful staff"

5
User 09/02/2022

I think her name is Demecia - was excellent in her cleaning - we arrived early and needed two rooms, the staff at the front desk worked with Demecia to get both rooms ready before check in time. That helped us soo much in what we had to do. They said they can do it when they are early check outs. Very helpful staff.

"Slept very well"

5
User 03/01/2022

Was looking for a place late night after New Year party. Found this place. Slept very well. Clean, convenient and no fuss. Highly recommend to anyone looking for a good bed, easy to get to location, nice no fuss staff.

"Short visit to see friends and family."

5
User 17/12/2021

This hotel is conveniently located with easy access to freeways and places of interest. The rooms are clean and newly remodeled. The bed was very comfortable. Breakfast is no frills but served my needs. All in all excellent value.

"Weekend visit to North Bay"

5
sd2021a, San Rafael, California 27/10/2021

The hotel was conveniently located for what we had to do. The room was clean and had all amenities that we needed. The internet worked well. It is good value and met all our requirements. Will definitely return.

"Find another Hotel"

1
User 25/10/2021

This hotel is not in the best section of town. The room wasn't amazing. I walk into the bathroom only to find a wad of hair on the towels. When we went to turn the heater on an odor came out of it. Then at about 2:30 am a rude ass guest was walking around outside being hella loud and making so much noise that went on for about 30 mins So that was annoying. Why Best Western is associated with this hotel I have no idea. Overall don't recommend so somewhere else.

"Comfortable beds but needs some TLC"

3
User 26/09/2021

Bed was very comfortable. Towels were course and exterior hallway was in poor condition. The hotel is an older property that needs some updating . For the price I expected a better breakfast offering .

"BED BUGS!?! SERIOUSLY AFTER AND STILL IN A PANDEMIC? OBVIOUS THOROUGH CLEANING NOT PRACTICED"

1
User 03/08/2021

I stayed at this specific property a few times before COVID. I expected the room to be clean, sanitized due to State/County health guidelines. I DID NOT EXPECT TO COME HOME WITH BED BUG BITES!!! I DID NOT NOTICE THE DOZEN OF BITES UNTIL I RETURNED HOME LATE SUNDAY EVENING. I had my Husband take photos of the BITES as proof

"Okay stay for one night"

2
JoeA336, Norwalk, California 06/07/2021

We stayed in a 2 queen room suite for $140.00. The pros and cons: Pros: Close to the freeway, Value, clean inside, coffee maker, and fridge. Cons: Small parking lot and had to ask to park near the dumpster; otherwise, I would have had to park on the street. The front office provided packaged pastries, coffee, and juice. THE SCRATCHING OF RATS INSIDE THE WALLS WAS DISTURBING.

"Not worth the money"

2
SusuBeatriz, Santa Rosa, California 10/06/2021

The parking lot is small, front desk staff barely acknowledged my presence while checking in and no one was around at check out. The room was clean but the bed squeaked every time I turned. The small hotel is next to an auto shop/dealership and the bright lights from the shop are on all night shining through the bathroom window of every room. Definitely worth checking out other hotels on the block that do not have all the rooms with windows facing auto repair shops

"Excellent Staff, Very clean."

5
JasonChallenger, San Anselmo, California 18/03/2021

The staff here are very kind and the rooms are kept very well. Management will check you in quickly and we have no complaints. Great price for a great stay. I highly recommend it. Maybe not the best neighborhood, only because there tends to be some homeless people strolling around aimlessly from time to time, but no problems or anything to worry about,..they keep to themselves. 5-Star rating for the staff here, excellent service to all of their guests.

"Ugh"

2
joancL1112BV, Reserve, New Mexico 23/01/2021

By far the dirtiest lodging in which we have stayed in at least a year. The surly desk clerk was obviously inconvenienced by us checking in on our prepaid reservation. No mask Black hair in the sink and shower. The floor beneath the carpet was lumpy. Kind of unsettling. It was quiet and the bed was comfortable. A security guard patrols the property all night, so a vehicle in the lot is fairly safe. Man, keep driving even if you are exhausted. Must be a BW transition property.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.