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Best Western Hotel Carlsbad by the Sea, Carlsbad

751 Macadamia Drive, 92011-3205, Carlsbad, United States - See on a map
Best Western Carlsbad by the Sea - Exterior The Best Western Carlsbad by the Sea is ideally located in the center of Carlsbad. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Carlsbad by the Sea hotel near LEGOLAND offers a great location off I-5 just 35 miles north of San Diego. Enjoy easy access to Camp Pendleton, Carlsbad Beach, Carlsbad Village, and Del Mar Fairgrounds & Racetrack. Our convenient location is also near local corporate headquarters such as Callaway Golf Company, ViaSat, TaylorMade, Adidas Golf and No Fear apparel. The Carlsbad Premium Outlets is just one mile away.

Best Western

Hotel Carlsbad by the Sea




Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 1207 guest reviews
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Sleep Quality

"best western"

carsenkuciver33, Oceanside, California 14/06/2021

great hotel. Staff is very nice. People staying here are quite. Very comfortable beds. The rooms feels and looks clean. The showers are nice and clean. They gave a lot of TV channels. Fast internet. Staying here is pleasant.

"Easy Stay with Kids by the Beach"

jclaireva, Charlottesville, Virginia 03/06/2021

We checked in for two nights on our way south to San Diego. The staff was awesome and helpful and held packages for me and gave us great food tips. The hotel was in an easy location right by the beach and the village and parking was a breeze even in our huge SUV. We could walk to the Village and the boardwalk. It was a perfect spot.

"Not clean"

User 31/05/2021

The room was not clean I spent an hour wiping down everything with disinfectant wipes I brought and then to top it off they had mold on the ceiling. My child has asthma so we had to leave for her safety.

Hector becerra, General Manager at Best Western Carlsbad by the Sea, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Roaches in the room."

rubenlopez88, Bloomington, California 02/05/2021

Checked in and first room smelled like an ash tray. Moved to second room and came across two roaches during the night. Some spots were missed by housekeeping from the previous guest. Doors to bedroom and bathrooms did not align well and had trouble open and closing them.

Hector becerra, General Manager at Best Western Carlsbad by the Sea, responded to this review
Dear Mr. Lopoez, I have responded thru BW Medallia.

"Stay Somewhere Else"

User 19/04/2021

We stayed at the Carlsbad Best Western due to the proximity to Legoland. Our experience was not good here. There was a lot of cigarette and marijuana smoke from other guests that permeated into our room. We asked for room deodorizer and housekeeping was off work. The smoke detector went off in our room at 7 am. in the morning. There was no remote in the room. The room phone didn't work because the cord was missing. The sofa was dirty and hard bus bench quality. I wish I could say something nice, but I really can't about this hotel. I will not be staying here ever again.

Hector becerra, General Manager at Best Western Carlsbad by the Sea, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Our hotel values your feedback and aims to provide our guests with a safe and comfortable stay. While COVID-19 has caused us to make amendments to our hotel's services and offerings for your safety and wellbeing, our hotel continues to look for ways to improve our guests' stay. We appreciate you providing insight on what we can do to better meet your needs going forward. Please know that the health and safety of our guests remain paramount, and as such, we were among the first in the industry to roll out standards and best practices to enhance our cleaning protocols at the start of COVID-19. Our hotel prides itself on embracing BWH Hotel Group's We Care Clean™ initiative, and our trained staff are committed to ensuring the highest cleanliness standards recommended by the Centers for Disease Control. Thank you, Hector Becerra GM

"Pretty run down"

Kariekrouse, Claremont, California 13/04/2021

Property is pretty run down. Bathroom door would not close, completely visible while in the restroom. Couch was heavily soiled. Permanent residents living there, looked like prostitution & drugs. Only 1 roll of toilet paper & 2 towels for 3 people staying 2 days. I'd pay more for something nicer.

Hector Becerra, General Manager at Best Western Carlsbad by the Sea, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me via email Thank you, Hector Becerra GM

"Comfortable Family Time"

trinahaynes, Phoenix, Arizona 05/04/2021

This hotel stay was just what my family and I needed! There was plenty of room for everyone and very comfortable. Also, it was close enough to everything so we did not have to spend too much time in the car to get to the attractions.

Hector Becerra, General Manager at Best Western Carlsbad by the Sea, responded to this review
Thank you and come again. Be safe! Hector Becerra GM

"Good dollar value, service & room cleanliness lacking"

User 02/04/2021

Room rate was a good value for the area. Comfortable bed and linens. Hotel lobby, breakfast grab & go station, and pool area were sparkling clean. But room itself had stained carpet, smudges on window, residue on TV console, and a hair in the sink. I didn't report this on-site, due to blase responses from employees about issues regarding guest communication and customer service. Need better way to monitor guests using the pool, rather than leaving one gate open and simply having time slots assigned (due to COVID/social distancing), as various people were randomly coming in to use the pool who didn't sign up. Had to ask for pool towels twice. Didn't see instructions for using breakfast area, had to wait for someone to come out to serve the food. Overall, customer service was lacking, and communication to guests about some basic issues/amenities was missing. Seemed like management didn't care much about guest service, unapologetic when issues were mentioned. This is not the experience I'm used to when staying at Best Western.

Hector Becerra, General Manager at Best Western Carlsbad by the Sea, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. At Best Western we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Please consider staying with us again so that we can have another chance to provide you with superior service. You can reach me directly at Thank you, Hector Becerra

"Great location, nice sized room"

ariannaames, Buckeye, Arizona 16/03/2021

For the price this hotel was great! I've stayed in much pricier hotels that aren't this large. I had a king/kitchenette room. Having the sink, microwave and large fridge/freezer when traveling with kids is amazing. We didn't feel cramped in this room since the bedroom is separate from the living/kitchen area. I also appreciated the large lighted mirror area outside of the bathroom. This allowed me to do face/hair while someone utilized the bathroom for showers or tooth brushing. Grab and go breakfast isn't the best after being used to a hot breakfast buffet, but I really appreciate them still offering quite a few options. This saves a lot of money rather than having to purchase breakfast at a restaurant every morning. Would recommend this hotel for budget minded families for sure

Hector becerra, General Manager at Best Western Carlsbad by the Sea, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Good hotel if you need a hotel"

IrrigationRoom, Vista, California 07/02/2021

I don't know how to phrase this properly: this is a good hotel--just good. We stayed in a King room. The room was small, but very clean. Even though our room faced the pool, and not the freeway, we could clearly here the freeway in our room. It didn't bother us, we thought of it as white noise--but I could see it bothering others. There's nothing special here, but nothing amiss. Our rate was fantastic--$71 for a Saturday night.

"Comfy and quiet!"

User 02/12/2020

We have stayed at this location many times before. During this covid era they had to reduce their breakfast selection. However you still get a good variety of cereals, juices, milk and breakfast sandwiches. As always the staff is very friendly and accommodating. This location is within walking distance to shopping and beach.


runitpelmore, Island of Hawaii, Hawaii 30/11/2020

This was a amazing experience with a amazing front desk staff. She was very helpful with acknowledging the Covid-19 process and the open amenities on site and the process of using them. She was amazing. However the room was not cleaned No clean towels trash was in the trash can and the refrigerator had some type of soda spill

"Yucky Bugs!"

Sheryl B, Los Angeles, California 18/11/2020

We had a two bedroom suite and little roach bugs were everywhere in the kitchen and some in the bathrooms. We had washed the counters before going to sleep but they appeared once the lights were off. The rooms were way to small, one bedroom door couldn't even open fully. Rooms were dingy and the one narrow uncomfortable sofa was stained. We wouldn't sit on it until we covered it with the bedspread.

"Nothing worked and no follow up"

742denisel, Mexicali, Mexico 07/11/2020

Phone had no cord, no place to plug in the coffee maker, no directions to how to turn on the shower--you had to pull down on the water spigot. All that after moving rooms due to a smoke detector that could not be fixed.

"Very good stay that could be imporved"

QueenofJamaica, Baltimore, Maryland 01/11/2020

I really was impressed with the knowledge and courteous manner of the Front Desk Staff when I called ahead to make the reservation. They gave me the correct information about their incidental policy and what amenities were closed due to COVID. The suite was quite spacious and I enjoyed being able to cook. I would like to suggest that glasses or ceramic mugs are included in the dish set and that the housekeeping staff changed the sheets as mine were not. I washed themself as I was too tired to switch rooms. The second area that can be improved is to have security as I observed any homeless people in the parking lot camping out and their kids running around the halls. To be fair, this seems to be an issue with majority of the hotels in California due to COVID. I would most certainly come again as this property has great potential and offers an amazing value for business travelers such as myself.

"More of a downgrade motel than a hotel"

friedmango, Los Angeles, California 11/10/2020

Looking for a nice hotel near the beach, I thought this fit the bill. But after we checked in we noticed the elevator did not work. We went to the stairs and had to step over vomit. The rooms have outdoor hallways and are small and nondescript. The only nice thing about it was it had a mini fridge. The TV was difficult to operate. Channels had to be input as a two digit number, followed by a hypen, then a three digit number. Took me forever to figure this out. Several "long term" residents (read homeless) that wander the property. One corner of the front parking lot is where the trash is...and there's alot of trash. Couches, dumpsters, and other furniture fill that section of the parking lot. The hotel clerks were very cordial and polite and a couple of blocks south is a nice shopping center with plenty of restaurants and groceries.

"Checking in"

User 10/10/2020

The f is wrong with this place. Seriously. We get there and get a nonsmoking room. What do u expect smells like smoke. And me and my bro get fleas all over us and our stuff my legs are coverd in bites. The jacuzzi has dead bugs and a coke can in there the colors a brownish blueish. The pools full of leaves and other crap. Room 309 is ours. Only there for 30 min max. This place is garbage. The other rooms were nice but smelt like smoke. DONT GO HERE ITS HOT STEAMING GARBAGE!!!!

"Will not return"

garzarichard75, Fontana, California 21/09/2020

platinum members never once had a problem . But the best western by the sea was not good they let a family of a lot of people live there and they had the whole complex dirty . Partying outside no respect

"Steer clear of this sketchy dump"

User 06/09/2020

Made a big mistake staying here before reading the reviews. The rooms are disgusting, there is trash everywhere and it's FAR from the beach. It's also very sketchy and It appears half the staff actually lives there and chain smokes even though it's advertised as a smoke free hotel. Also other families are living there long term. But if you're looking for quality this is not it.

"So sketchy!"

917casscass, Los Angeles, California 01/09/2020

My husband, dog and I tried to take a quick impromptu covid escape to the beach, definitely learned my lesson! We initially were trying to stay at a different Best Western location that Google said accepted pets. We were diverted here by reception. I wished we had taken more time to look at reviews, but we were excited to get out of the house. The hotel is definitely run down and acts as a long term residence for many folks. There's trash all through the parking lot and hallways. Our room had a musty smell that was made worse by the AC. The walls are very thin, you can hear the sound of the freeway and people yelling all night. The worst part is our room had fleas! I can't believe we actually paid money to stay here!!

"The worst weekend"

User 13/07/2020

We always stay at best western hotels and have even stayed at this location before the epidemic but this stay was beyond one of the worst 2 nights we originally got a room that had broken window screens and as soon as you open the door the strong smell of cat urine and cigarettes hit you to the point of feeling sick. It was horrible. I walked back to reception and complained they gave me a different room that didn't have the smell of cat urine but still had a strong odor of cigarettes and mildew, they offered me another room which smelled just as bad I had no choice but to stay since we had no other choice. during the middle of the night people were outside drinking and being loud. I usually dont mind people having fun but the type of people who were walking around like zombies were also hitting the window where we slept. This stay by far is really making me second guess staying at another Best Western again. I feel like I paid way to much to experience such a horrible stay.

"Good hotel, awful room."

User 25/05/2020

Everything is good with this hotel except that the room we ended up with reeked of smoke (and this was supposed to be a non-smoking room). All our clothes (including unused ones in bags) reeked of smoke once we left the hotel. This had been a great stay if it hadn't been for the smoke issue.

"By the sea?"

realbossVic, Temecula, California 24/05/2020

The name is misleading. This is more inland than “by the sea”, really. There's another Best Western that's really across from the beach and really facing the ocean and that's the one that should be named “by the sea” lol. This BW should remove the “by the sea” from its name. This was the old Ramada hotel and got rebranded as BW when they got bought by the conglomerate, obviously. Rooms were renovated back in October 2019 according to their website and the 1-bedroom suite with a kitchenette and separate bedroom with a king-size bed along with the 55” TVs on the wall in the bedroom and in the living room are a nice touch. There were no kitchenware available though so that defeats the purpose of the kitchenette unless, of course, if you brought your own pots and pans lol. Overall, it's worth checking out. The beach is less than 5mi away.

"Relaxing stay.."

User 08/04/2020

I had the opportunity to spend 3 nights with my points, locally, due to my hours being cut & being way too close to my family for a litttttleee too long! I needed a quick break so I decided to give here a shot! I thought both ladies at check in 4/6 and check out 4/8 were great! Very approachable and accommodating. I had to call the front desk at 12AM because of my rowdy neighbors and the gentlemen on 4/8 took great care of it! I did move rooms for tonight. The pool was closed, gym was closed, food was limited, ALL to be expected with the current times but just to note, they DO have all of that which is great! And laundry, vending machines, MAPS of the place so you know where your going!! and just cozy rooms. I think the best way to start off a getaway is to enjoy the staff. And I did! Thanks!

"Lok at front desk."

janiesgotagun805, Nipomo, California 04/03/2020

I'm gonna start off by saying, Angelica at the front desk is great. Super good experience checking in and all. Room is alright, super noisy by the freeway.. but that's not my only complaint unfortunately. After 7 hours at LEGOLAND with my 5 year old, all she wanted to do was go to the pool and swim... she's a little fish so she LOVES the water... well, there's only a couple towels in the room and no pool towels available that were of convenience.. so when we got back to our room to shower from the pool, cold and wet... I thought “oh I should call the front desk and see if they can bring some towels bc we had to use the towels for the pool”... I call and ask if we can get some more towels please and the lady on the other end says “yeah you can come get them at the front desk, they are Up here” in a RUDE as hell tone.... yeah well, guess what.. I've worked in hotels for about 4 years. From the motel 6 to a 4 star by the beach in pismo... that's NEVER OK! I can understand if there was no other staff to bring them and if that's the case, that's fine... but what she SHOULD of said instead was “yes ma'am, I am the only staff on duty right now and I am unable to leave the desk, would you mind coming up here and getting some?” That would of been fine... but when I say “uh, ok, I guess we can go get some” and she says “yeah bye.” That's NOT ok. I was going to be staying here at the hotel every LEGOLAND trip which will be about twice a month but you lost a customer. She sucks. And ruined it. Her name is weird and starts with Lok. Didn't get the rest. When I went in to get towels, there was a man there talking to her and it seemed to be a personal visitor of hers. I'm NOT happy. Best western, she's NOT an asset to your hotel. Lost a costumer, and if I could check out now and go next door, I WOULD!

BestWesternHotels, Corporate at Best Western Carlsbad by the Sea, responded to this review
On behalf of our entire team, I'd like to apologize for not exceeding your expectations. Your satisfaction is important to us and we thank you for providing feedback. We hope you give us another chance and stay with us again. -Best Western Hotels & Resorts

"Happy in Carlsbad"

karusso56, Burbank, California 18/02/2020

A very nice well kept surprise location. The breakfast and pool areas were what one would expect to find at a much more expensive facility. Looking forward to coming back over the years to come. Thank you


User 18/02/2020

My stay was enjoyable and comfortable. The first morning for breakfast was extremely crowded, but I think that is to be expected for a Sunday morning. There is noise from the freeway at nighttime, but that didn't keep me awake at all. I did notice the rooms that are closest to the freeway have double windows. My room, I think, was the third room in from the side closest to the freeway. .

"Great value a short walk from the ocean."

tlee720, Tulsa, Oklahoma 03/02/2020

Extremely friendly and welcoming service, close to the beach but also close to the highway. Recently renovated with clean rooms and good hot breakfast. For the price, it's really hard to beat. Only real cons were some road noise (we had a room on the outside wall) and limited food choices within walking distance. The benefits of price and pretty comfortable beds more than made up for it though. We will likely stay here again on return trips.

"Seaside vacation"

Linda L, Vernon, Canada 02/02/2020

Great value by the sea. Wonderful breakfast room And staff. Walking distance to village. Lots of lovely restaurants and easy coaster train to San Diego. Has pool and hot tub but ocean across the road. Could use bathroom renovations but clean and tidy. Second visit but will go again.

"Great location and newly renovated"

H3338UJdavidc, Mesa, Arizona 01/02/2020

Stayed in suite which was recently renovated. Marble/marble like counter tops everywhere. Great tile all over. Very clean. Suite has fold out sofa bed in living room. Kitchen has regular size fridge/freezer, microwave, kitchen storage for your own dishes. Even has a dishwasher and garbage disposal. 2 very comfortable beds in separate room, 2 tv's, and spacious bathroom. Great location as close to ocean and Carlsbad, Oceanside, Encinitas, La Jolla, etc. Freeway access very close. Great price for all of this. Breakfast room has same high quality renovations, spacious and wonderful selections of great food.

"Exceeded Expectations"

Malcolm S, Hatillo, Puerto Rico 27/01/2020

The hotel was very affordable. I had a 2 bedroom suite to accommodate the kids as well. Televisions in all of the rooms that had regular basic cable. We should have packed our Apple TV as the internet was very good. Very comfortable beds ad pillows. . Breakfast was the highlight. More than the continental breakfast, we had bacon, sausage, eggs, and potatoes as well as a huge variety of pastries and fresh to eat waffles. I would recommend this hotel any day of the week.

"Few problems, but staff handled everything very well"

JoAnne48713, Syracuse, New York 26/01/2020

We needed a large suite, sine we planned for eight of us to visit LEGOLAND together. For the price, this was an excellent choice. The breakfast was served in a spacious, clean room, and the buffet included every breakfast item you can name. The swimming pool and hot tub were in an attractive, well-maintained enclosed area, and were a perfect size. Staff was very helpful, and every effort was made to make us comfortable.

"Renovated poorly"

Ambul, Tucson, Arizona 13/01/2020

This property had terrible ratings under Ramada. After years long restoration, and rebranding, I expected a wonderful experience from Best Western. Yet the heat didn't work in the room I was assigned, the 2nd room wreaked of smoke, and theb3rd room had dangerous loose carpeting.

"Expensive famine"

DebbieonDawson, Portland, Oregon 01/01/2020

This is a large, well designed facility with multiple buildings and spacious contemporary rooms. It made a good first impression, but it was a frustrating failure for us due to insufficient staff and supplies. As we checked in, the reception was annoyed snd overwhelmed, with only one person handling both check in, phones, and requests from guests. Our first morning we were pleased with the extended buffet breakfast including hot and cold items serviced by an attentive staff person. But the second morning, most of the food ran out, and there was no seating left, and so we left and came back a half hour later, thinking we could take food to our suite. But, no one had replenished, so even less food available. No evidence that anyone cared. Hot food steamtrays empty. Only one kind of cereal left but only two tiny cartons of chocolate milk. Ling line trying to make waffles. Very disappointing for the dozen or more people standing around needing breakfast. When our hungry group of 8 checked out to go find a breakfast restaurant, there was still a line of other hungry people extending out of the breakfast area milling like cattle. We had chosen this hotel partly because of the economics and time saving of breakfast being provided. Instead we spent over $50 to feed our group of 8 elsewhere. I feel like sending the hotel our breakfast bill! What was even more irreplaceable was the time wasted. This beautiful facility deserves better management.

"Moving isn't fun"

User 28/12/2019

It was our last night in California and we had to sleep in a hotel before leaving on our next journey in life. Beds were comfortable and staff was pleasant. It was nice way to leave the place we called home

"Great location and price"

ecs007, Phoenix, Arizona 21/12/2019

My friend arrived after seeing a concert at the Belly-Up. We were greeted warmly by the nighttime desk manager. Check-in was easy. The room was huge, clean, and comfortable. It is right next to the beach. There is merely a two block walk for beach access. The breakfast was above average for a continental breakfast. All of the staff was helpful. The only issue was that maintenance men were making a lot of noise around 7 AM. I believe they were setting up a new sign, but they were oblivious to hotel guests' sleep. That could have bee

"No Frills with Great Value"

User 18/12/2019

If you're looking for a simple, no frills stay at an excellent price, this is the place for you. However, be aware that the rooms are small and also be aware that this property is right next to the 5 freeway, so if freeway noise bothers you, ask for any available rooms away from the freeway. The staff will be happy to oblige. The breakfast was decent and staff was friendly. The cook took the time to say hello to each guest in the dining room and asked about how the food and service was. Happy travels.

"Beautiful suite but not beautiful being woken up by construction"

User 13/10/2019

I love the newly updated suites. They are nice especially for the price. What bothered me was being awakened by jackhammers and hammering on the wall as well as having to listen to the construction workers conversing loudly using profanities. I complained to the front desk and they did nothing.

"Two Days in Carlsbad"

HolMax, Sherwood Park, Canada 05/10/2019

This Hotel is in the middle of a huge reno and will become a Best Western once they are done. The price we got through PriceLine was very good so we can put up with some inconveniences. The pool area has still not been done but except for the furniture it is ok. There is a lot of construction noise during the day. You have to go across the street to another hotel for the breakfast and boy is it busy with huge lineups. I think once they are done it will be a very nice place but the price will also reflect that.

"Legoland trip"

User 04/10/2019

We enjoyed our stay...staff was so nice and especially house keeping..we stayed in the 2brm family was clean and inviting and we had a small kitchen and were offered cook use during our stay..we'll difinally be going back..

"Nice Place"

User 05/09/2019

Stayed here over Labor Day weekend. It is a beautiful hotel. Still needs to be finished remodeled so that the parking spaces are available and so that you dont have to trek across the street for breakfast and a workout. But other than that it was a great stay.

"Legoland visit"

User 03/09/2019

Room was spacious and beds were very comfortable. Kitchen was very and it was very nice having a full size fridge and freezer. Breakfast was very good but a little inconvenient with little kids across the street. Very convenient and comfortable stay to go to the beach and Legoland

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