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Best Western Plus Hotel Oceanside Palms, Oceanside

4.5/5  - basé sur 1015 notations.
909 N Coast Highway, 92054-2135, Oceanside, United States - See map
Best Western Plus Oceanside Palms - Exterior The Best Western Plus Oceanside Palms is ideally located in the center of Oceanside. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

When you’re visiting USMC Camp Pendleton, the all-new Best Western Plus Oceanside Palms Hotel in Oceanside, CA salutes guests like you with a convenient location along just a mile away - along with all the amenities that’ll get you ready to Ooh Rah. You’ll appreciate the convenience of free high-speed Internet, not only in your room but in all our public spaces, including our business center and a 35’ x 35’ meeting room - because productivity cannot be contained by your room’s four walls. And as for your complimentary breakfast, this is no chow hall - it’s a spread of over 20 hot and cold dishes including bacon, sausage, eggs, and waffles. This 100% smoke-free, Rider-Friendly® hotel lets you take advantage of the beautiful Southern California weather by splashing down in our outdoor pool or hot tub - or if you’re nostalgic for boot camp, you can work up a sweat in the exercise room. We’re close to much more than just Camp Pendleton. Stay here and you’ll be just half a mile from America’s longest wooden pier at Oceanside Harbor, 5 miles away from discount shopping at the Carlsbad Premium Outlets, and 6 miles from family-friendly adventures at the LEGOLAND® resort and Sea Life Aquarium. When your day is done, you’ll step inside a modern room with sleek décor and thoughtful features like a microwave, refrigerator, and even a single-serve coffeemaker to get you going in the morning. You can even take advantage of our BBQ grill! Make the Best Western Plus Oceanside Palms hotel your choice on your next visit.

Best Western Plus

Hotel Oceanside Palms

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Gold
 
based on 1015 guest reviews
NOTE ISSUED
Excellent
705
Very Good
234
Average
55
Poor
14
Terrible
7
REFER TO NOTICE
Business Business
107
Couples Couples
249
Family Family
496
Friends getaway Friends getaway
68
Solo travel Solo travel
64
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Wonderful Stay"

5
09/11/2018

I went to Oceanside and San Diego to celebrate my daughters birthday. We had a very nice stay. The hotel is very conveniently located. The hotel staff are very courteous and helpful. They also gifted my daughter on her birthday. She was so happy.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Trk53506561091, I am really glad we helped in making your special daughter's day even better!!! Happy belated birthday! Sincerely, Paul

"Excellent place to stay"

5
09/11/2018

The staff was super friendly!! They were all just amazing. Breakfast was good. They had a couple choices that aren't at most places I stay. The rooms were really nice. There was a fire pit outside by some tables so that was nice too

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear nevadah111876, Thank you for staying at the Best Western Plus Oceanside Palms while visiting our city. I am glad you enjoyed your stay and appreciate your excellent review. Sincerely, Paul

"Nice room at a really reasonable rate"

4
06/11/2018

Right on coast highway. Room clean and neat. Good free breakfast. Friendly employees.spent three nights. Could hear noise from a baby but not from room to room. Plenty of free parking. Easy access off freeway

"Bike the Coast 2018"

5
05/11/2018

Friendliest staff, ever!!! 4th time participating in Bike the Coast but 1st time staying at this hotel. I should've booked this place the other 3 times. Clean, comfortable, great breakfast and great staff!!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Jasehaze, The Best Western Plus Oceanside Palms is an avid supporter of the Bike the Coast and as such we house many of the athletes such as yourself so I am thrilled you had a wonderful stay. It sounds like we will most likely see you next year. Sincerely, Paul

"Best Oceanside hotel"

5
31/10/2018

Best Oceanside hotel because staff is very personable and dedicated to customer satisfaction, only a few blocks from the beach, wonderful breakfast, and clean comfortable rooms! From offering to take pictures to finding all the boxes we needed, staff was incredible!

"Never again!!!"

1
28/10/2018

I'll give the room 5 starts the guy from night shift 5 stars now the morning is HORRIBLE I am a VIP member on Expedia since I travel a lot. I usually always get late check out and in all my years traveling never never ever had a problem and an experience like this one well in this hotel manager or housekeepers I don't know has knocked my door 6 times since 11am they even tried to open my door at 11:20 after I TOLD THEM I HAVE A LATE CHECK OUT!! My son was panicking telling me "mommy they're kicking us out" how freaking embarrassing and no is not cheap I paid $162 to stayed in a quiet area in Oceanside BUT IVE LEARNED MY LESSON IM NOT GIVING BEST WESTERN MY BUSINESS ANYMORE. Update*** still after verifying that IN FACT I HAVE A LATE CHECK OUT THEYRE STILL KNOCKING ON MY DOOR 8 times now!!!! What a freaking joke.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Erica, First I like to thank you for choosing the Best Western Plus Oceanside Palms. I am glad the accommodations and staff exceeded your expectations. I also appreciate your feedback on the late check out and the way it was handled. We have a very simple yet efficient late check out policy and it should never had to involve several knocks on the door but rather just one and then a manager would call to politely and professionally determine why the guest hasn't already checked out, in your case a 1pm late check out. I would like to request that you please contact me directly as it is important to understand how such a dramatic departure from my policy has taken place and hopefully have you return to our hotel Sincerely, Paul General Manager

"Nice area, nice hotel"

5
23/10/2018

Stayed 3 nights starting Fri Oct 19, 2018. Room 244 (second floor of a three story hotel with elevator). Beds comfy. Pillows lumpy and like rocks so BYO. Great almost silent A/C. Location is fairly quiet, walkable to beaches, and a trail that leads to nature preserve. Wifi painfully slow. Needs better lighting near second table/end of bed (very dark there). Second floor was VERY noisy with people walking, jumping, and otherwise making a racket upstairs until the wee hours. So maybe ask to be on THIRD floor if you are a light sleeper. TWO desk areas plus 2-person dinette. Bathtub needed non-slip mat as there are no bars to hang onto. Towels are plush-looking but not absorbent (maybe they use fabric softener, which always kills the absorbency of towels). Staff does an excellent job with cleanliness and service. Maintenance needs to be more aware, however - second floor fitness center inside door handle fell apart and trapped me inside; gym tv remotes did not work. Breakfast is great. Pool area small and ok, but no views of anything except a boring wall. Room smelled nice, fresh - and very clean. Kitchenette is well-equipped with plates, cups, etc. In-room coffeemaker is horrid - makes weak watery coffee. So go downstairs to breakfast room for your java. Front desk personnel excellent except at check-out when we requested an additional 1 hr for checkout from the woman at front desk who was a bit surly - she denied us late checkout UNLESS we paid extra money (which of course we did not). She explained, saying that late checkouts were “sold out.” So if you want late checkout, request at check-in or ASAP so you won't have to pay the vig. I am NOT deducting a star because of the woman's bad attitude - although I am tempted. But do specify far in advance if you want late check-out.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear B, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I also wanted to thank you for the detailed and positive review as it helps me understand our customer's expectations and help with improvement. Your comments about cleanliness, service and our complimentary hot and cold breakfast are wonderful. I read your concern about the late check out request, first I like to apologize about the way the staff member handle it. As you correctly pointed out we try to accommodate a number of late "check out" at no charge on a "first come first served" basis... We do offer a 2 pm check out regardless of what time is requested, however there is a fee. I have also addressed the situation with the fitness center. Sincerely, Paul GM

"Loved it!!"

5
21/10/2018

Stayed here on way down to San Diego. So glad we stopped here!! Room very nice and spacious. Breakfast is great. Town is wonderful. So California, with a fun downtown with a market day (first time we ever had Ecuadorian and Filipino food). The Oceanside Pier is worth the time. Views are memorable (go at sunset). Enjoy!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear cwhite8181, Thank you for choosing the Best western Plus Oceanside Palms while visiting Oceanside. We are delighted you had fun in our city and the hotel met your expectations!!! Sincerely, Paul & Staff

"Nice enough hotel"

4
16/10/2018

I had big expectations for this hotel as it was one of the most expensive on our road trip..... I wanted the last three days to be relaxing and enjoyable. We arrived early and luckily there was a room available for us to check in, none of the rooms had very nice views. The room was fine and it had a fridge and microwave. The breakfast room the first morning was very busy and there were no tables available (the breakfast staff worked non stop refreshing the food and cleaning tables etc - so a big thank you to them). The pool was small as was the hot tub. The hotel was not in a bad location and was about a 10 minute walk to both the pier and the harbour. There was a fire pit at the front of the hotel which was nice to sit by and enjoy the evening. I would definitely recommend this hotel but would say it was a little pricey.

"very friendly and comfort environment"

5
15/10/2018

The staffs were very kind and pleasant; they listened well and helped the issues for customers including me. The room was so clean and well equipped. Since I had great time here on my last business trip, I booked again and am staying now. :)

"Contracters fav!"

4
14/10/2018

Close to Camp Pendleton and In and Out is across the street! Rooms are super clean and well appointed! The breakfast is pretty decent and the staff is superb! Parking is kinda tight! It's a bit more pricey then the Best Western south of there but you get what you pay for!

"Just beachy"

5
14/10/2018

We stayed here with our grandkids to go to Legoland and play at the beach. Austin checked us in, gave us a discount coupon to the Oceanside Broiler Restaurant, had a wonderful dinner our first night on vacation! Highly recommend the Red Snapper. Austin was so welcoming, he set the tone for our trip. We really enjoyed our stay. Comfy rooms, great breakfast,friendly staff.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Lori J, Thank you for choosing the Best Western Plus Oceanside while visiting Legoland. I am glad Austin was able to assist with dining suggestions and you enjoyed your stay!! Sincerely, Paul

"Best Best Western experience"

5
05/10/2018

I usually stay in the one in Escondido but from now on I'll be staying here in Oceanside.. The staff was super friendly.. Check in and check out was easy and fast.. The room was nice and clean. The bed was very comfortable, I slept like a baby. The breakfast are was very clean, it had a bit of everything even a waffle maker.. Everything I enjoy for breakfast. The staff was very nice and friendly..

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear siador2424, Thank you for choosing the Best Western Plus Oceanside Palms. I am happy that my staff exceeded your expectations and you found the hotel accommodating, clean and enjoyed the complimentary breakfast....I really appreciate the fact that you slept "like a baby" as this is our goal...a good night's sleep! I hope to see you back soon! Paul Terzis GM

"Nice stay in Oceanside"

4
26/09/2018

This seems to be the best chain hotel in Oceanside.It is in between two marginal hotels,but,..there were not any problems or issues.Check in,staff,room,breakfast,..and check out were all satisfactory.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear stevediorio, Thank you for choosing the Best Western Plus Oceanside Palms! I am sincerely happy everything was satisfactory. Best regards, Paul GM

"Wonderful stay at Best Western Oceanside Palms"

1
22/09/2018

Went to Oceanside for a few days and stayed again at Oceanside Palms. The staff was very courteous and attentive to our needs. The hotel is very clean and I love that it has a microwave and refrigerator in every room. Coffee is available 24 hours a day. Breakfast is served daily. Griselda was great to deal with and an asset to Best Western.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Paw1114, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you enjoyed your stay the amenities and especially the friendly staff such as Griselda. Based on the review I am sure you meant to give one than the one circle. Sincerely,

"the best ,"

5
22/09/2018

best western saved us from motel 6 we didn't know motel 6 had moved but to a really bad place right next door and I wouldn't stay there when it was pacifica either, so thanks to Ashley hes the best front desk ever, and angelica too thanks for their wonderful service they are the best,

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear DeniseM, Thank you for choosing our hotel and I am glad we met your expectations. Sincerely,

"Home away from home!"

5
21/09/2018

we felt welcomed from the moment we arrived.....front desk staff treated us like family....even helped us learn how to use uber for the first time......gave wonderful recommendations for dinner and places to visit that were spot on!!!!! The breakfasts were the best we've ever had at any hotel....! Didn't even have to ask for extra towels....extras already on the shelf in the bathroom....walk in shower was an awesome added bonus! we will be back again!!!!!! special thanks to Angelica and Austin.....but everyone was great to us!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Mark O. Thank you for choosing the BW Plus Oceanside Palms. I am glad we exceeded your expectations and that Angelica and Austin made such a difference! Sincerely, Paul GM

"Great Staff, good location, excellent value"

5
19/09/2018

Looked after well, no surprises, well done!The hotel is situated just off the highway and close to everything you need.The staff was fun and very helpful. The hotel is cute and well maintained.Easy parking and access.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear sheise43, I am so happy you had a great stay at the Best Western Plus Oceanside Palms. Sincerely, Paul

"Room Rates???"

4
12/09/2018

My bill on checkout shows one amount....then on my credit card it was credited....then I was charged higher amount....What happened?? Otherwise this place is great!! This is my second time here, and hopefully not my last!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear tonijohnson2 Thank you for your great review and looking forward to your return. I have asked my accounting to check the accuracy of your bill as the only charge on your account should be the one you personally authorized upon check in. Please let me know if you continue to have this issue. Sincerely, Paul GM

"5 Star Best Western"

5
10/09/2018

Great Hotel, we were able to check into all 3 rooms about 2 hours early. Austin at the front desk was super nice. Unbeatable location and a very nice pool. I left very early so I did not get a chance to use the fitness center or try the breakfast.

"Fantastic"

5
09/09/2018

Fantastic place to stay! The room was very clean and exceeded our expectations. The staff was very professional and helpful. The cost of the room was well worth it! I would highly recommend this hotel.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear joellebewa4, Thank you for staying with us!!! We all appreciate the great review and your willingness to recommend our property!!! Sincerely, Paul

"Great Location and Clean Rooms"

5
08/09/2018

We stayed here over Labour Day long weekend and it was a perfect choice. Read many reviews of this hotel and glad we chose this one. Traffic was just crazy all the way from Anaheim. About a 1km jog to the pier area of the beach accessible via Surfrider Way. Running on the Strand was a great way to start the day. In / Out Burger practically across the street. Pool looked good but didn't get a chance to use it. Saw 2 bbq grills in the pool area too. Loved the fire pit in the front patio and had drinks / snacks there every night. Rooms were very clean. Fast internet although seemed like we had to re authenticate once in the morning. Breakfast had 3 waffle maker stations with all the fixings. Good hot item choices and healthy options too like yogurt and fruit. Staff were very friendly.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Doug, Thank you for choosing the Best Western Plus Oceanside Palms while visiting. The staff and I are glad you enjoyed your stay as well as the many amenities such as the complimentary hot and cold breakfast. We all hope to see you back soon. Sincerely, Paul GM

"Best hospitality in oceanside!!!!"

5
04/09/2018

Shout out to Austin the supervisor at this location. He really knows how to talk to people with respect and went out of his way for my wife and I to accommadate us in such short notice! Also a huge shout out to Holly a receptionist at the front to deal with our bull crap and gave us great knowledgeable information about the area and accommodated us for comforts and anything we asked she was on top of it we didn't even really have to ask you already had it waiting for us thank you guys for a great experience there a Best Western we will recommend it to all of our friends and family you guys are awesome! You don't find Hospitality like this anymore thanks again guys you guys rock!!!

"Hospitality at it's best"

5
04/09/2018

This hotel is amazing. Rooms are big and very clean. The hospitality of the staff is untouched. Austin and Holly went above and beyond for my husband and I on every occasion. Would recommend to all family and friends.

"Oceanside Gem"

5
03/09/2018

Conveniently located within walking distance of the ocean,restaurants, and shops. I highly recommend this location for its overall quality and customer service; it is truly an Oceanside gem! Chris and Amanda at the front desk were very friendly and professional.

"Beach Trip"

5
02/09/2018

We went to oceanside for a family beach day, I'm so happy I booked this hotel great location clean rooms great coffee & the breakfast was the cherry on top! I would recommend this hotel and I'm defenetly coming back!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Griselda1016 We are glad you stayed at the Best Western Plus Oceanside Palms for your family beach day. Our hotel is ideal for beach getaway as it is within walking distance and our parking is free (great savings). Thank you for recommending us and we look forward to your return! Sincerely, Paul & Staff

"Breakfast was surprisingly good"

4
01/09/2018

We walked from the Metrolink station, about 20 minutes. The area is okay. There are lots of other hotels or motels next to each other. Room was spacious and clean. There's a tea/coffee maker and a small refrigerator. AC is quiet but if you book a room with 2 queen beds, one of the beds is pretty close to the AC unit that is located right below the window. It's freezing cold at night and stuffy if you don't turn it on. So the entire night I kept turning it on and off. There were 3 of us in the room. For a couple, it's best to book a room with 1 king bed so the bed won't be so close to the AC unit. Breakfast was surprisingly better than expected from a Best Western chain hotels. The rate is not cheap on weekend (summer). We paid almost $300 for a refundable room.

"Worth it"

4
30/08/2018

We were looking for a hotel in a beach town during our visit to Legoland and this fit. Good place, No complaints. Pros - Good breakfast. included warm break fast options like sausages, scrambled eggs, etc. - Clean rooms everyday - Pool Area Must say that the breakfast staff is doing a great job efficiently restocking the breakfast area. Cons - Location is just OK. While this is close to the beach, would look at some of the hotels AT the beachside next time. It is near the freeway though.

"Nice Lobby and Oudoor Spaces. Indifferent Staff."

3
23/08/2018

This hotel is fairly well located in Oceanside and decent compared to the majority of hotels there. There is nothing particularly terrible or wonderful about it. The bed was comfortable, the pillows were not great. Breakfast was acceptable, but the food was not high quality.

"Friendly Front Desk"

4
22/08/2018

After a long day of driving, we walked into Oceanside Best Western to meet Brandon at the front desk. Hands down, he is the friendliest and most helpful person we've seen this whole trip (consisting of 9 hotels in 5 states). The hotel was clean and comfortable. The breakfast was good with a lot of choices for the family. The area was close to the marina for dinner and beach as well. Overall a great experience, starting with Brandon.

"Best hotel in Oceanside!"

5
22/08/2018

We have been visiting the north county of San Diego for the last four years. We normally read reviews of hotels before we select one in this hotel had really good reviews. The beds were the most comfortable beds we have slept in such a long time and the pillows were big fluffy and wonderful. The location is awesome and the staff is helpful and friendly. I definitely would recommend this hotel to anyone coming to visit the area. The breakfast buffet was fresh and had a lot of different options. The staff is also very helpful in the breakfast room ! The rooms are clean and spacious in the exterior the hotel is very nice with plenty of parking. We would definitely stay here again and recommend it to others!

"Friendliest Staff"

4
17/08/2018

Nice rooms, great breakfast and good location. Every staff member I came in contact with was super friendly. The front desk went above and beyond to make me feel welcome and met my every need. They could not have been more accommodating.

"Best location for North San Diego"

5
17/08/2018

Looking for a great place to stay? Look no further! Great place and best service! I come here every two weeks and it's always clean and professional. Conveniently located to shopping and dining. 10 minute drive to LEGO land.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear rogersison, Thank you for your loyalty to our hotel! I appreciate the excellent review and please stop to say hi next time you come. Paul Terzis GM

"Great place to stay"

5
07/08/2018

We stayed here for 2 days and loved it. At the front desk Brandon and Angelica were wonderful. They were helpful and even suggested some good restaurants upon my request. The rooms are clean and very quiet.

"Just what the doctor ordered!"

5
06/08/2018

I was under a lot of stress and my doctor told me I needed to get away and relax. Drove down and spent 2 nights here. It was wonderful! The pool temp was perfect, the spa temp was just that right sweet combo of being warm and relaxing but not so hot you're ready to jump out in 5 minutes. Friendly staff, surprisingly quiet, even though there were a quite a lot of families with small children.

"Great Hotel"

5
06/08/2018

Came out to the area to visit my son stationed at Camp Pendleton for a few days and wanted something close to the base so he could easily get to and fro from the base. This was a perfect location. The hotel was very clean and within walking distance of beach and pier. So we were able to park the car and not have to deal with finding parking spaces closer to the shore. I think the hotel was at capacity. Staff was very, very friendly and helpful. Breakfast was amazing and the workers who were maintaining/restocking it were very efficient. The breakfast area was completely full with guests (including outside seating) and yet, they maintained all the selections. I was very impressed.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear B M First, thank you and your son for service to our Nation, I am very pleased we played a role in making this visit exceptional and thank you for recognizing our staff while you enjoyed our complimentary breakfast. Hope to see you back soon! Sincerely, Paul GM

"Excellent!"

5
04/08/2018

Stayed here 7/9-7/13/18. Wonderful stay! Excellent accommodations, walking distance to the beach. Plentiful, delicious breakfast offerings. Nice pool, nice hot tub. Room was spacious and clean. Housekeeping was always timely and left the room clean and tidy. Great value. Would DEFINITELY stay here again if we ever found ourselves back in Cali.

"Memorable visit"

4
03/08/2018

Once again we experienced outstanding customer service. From the time we arrived to the time we left. Everyone was welcoming and willing to help. Veronica in the breakfast area, was amazing always offering assistance with a smile. She made everyone feel welcome and at home. Thank you Veronica and the rest of the staff for being such great hosts. We are looking forward to another stay.

"Lauren visit"

5
03/08/2018

We spent three nights here through today and are coming back Sunday night. The location is close to the downtown, Pier and Pendleton, we were here to see out daughter. Rooms were well kept. The breakfast staff is remarkable. We were here 8/1-3. I had a coffee spill Wednesday morning and they were all over it and concerned about me. They were ready to get you anything you needed to make your breakfast a delight. Food was great too. Thank you for making our visit a pleasant one!!

"Great service and nice room, Terrific family location"

5
01/08/2018

The staff at the BW+ were super attentive, our family of 4 stayed for 3 nights in July 2018 and the employees made us feel like friends. They were great about stocking pool towels, answering questions, and the breakfast was a great variety (and they kept it full of options each morning). Location-wise, it's not far from the ocean and plenty of restaurant choices. The pool and hot tub area were popular for families and groups to eat meals and BBQ together. The room itself was good; we did have to move rooms an hour after checking in due to a plugged sink in the first room we were given... but we had no further problems with the second room and we slept well on the 3rd floor. The bathroom had a triangular-shaped shower, which was unusual. We really enjoyed our stay and hope to return someday.

"Family Beach Vacation"

4
31/07/2018

The staff at this property were amazing! Our check in process was quick and easy. My family enjoyed the complimentary breakfast-something for everyone. Our room was comfortable, although I wish I had know there was only a shower and not a tub. Access to the places we wanted to visit in Oceanside and Carlsbad were a quick drive. There were a mix of other travelers staying at the hotel-soccer teams, mission trips, international travelers and family vacationers like ourselves. We had a pleasant stay and would return!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Julie, I like to thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am also happy you enjoyed your vacation and our wonderful free hot and cold extensive breakfast. I will check and see why we did not offer you the option to upgrade to a premium room so to accommodate the need for a tub, our premium rooms feature a tub. I am looking forward to your return. Sincerely,

"No complaints. "

4
19/07/2018

Stayed here for two nights with my family. Ok location, not very far from the beach. Plenty of parking, at least when we stayed there. The room was clean. Guest laundry conveniently located by the elevator. Friendly staff. Would stay here again.

"Vacation Destination Hotel"

4
18/07/2018

We have traveled to Oceanside many times and love staying at the BW+ because of the location and price. It is very conveniently located to the harbor area (walking distance) and the main drag of Oceanside. The staff has always been friendly and accommodating. We will be back again soon.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Shane G, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am glad that we met your expectations and appreciate your loyalty. Sincerely, Paul GM

"Trip away from home"

5
15/07/2018

Great service the man here named Austin was wonderful he made sure we were all comfy and cozy as well as the rest of the workers.. Austin was just the one I had talked to and he was very friendly and very well professional.. Thank you and a big shout out to Best Western Plus Oceanside Palms

"Very pleasant stay"

4
13/07/2018

Very clean rooms. Shower is a little small. Staff at all level are friendly and pleasant. Great breakfast bar included with the stay. The only issue is the super slow internet. Perfect stay if internet works.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear DB1974, Thank you for your review. I have forwarded your comment about the internet speed to both out IT company and the internet provider, Cox. Overall it looks you enjoyed your stay and thank you for complimenting the staff. Sincerely, Paul T

"Fantastic Place to Stay"

5
11/07/2018

Not only is this within walking distance to the beach, it is also a very nice hotel with amazing staff and the breakfast is great! We highly recommend this hotel! The staff was so helpful and very accommodating! Thank you Best Western Plus!!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear slgreen09, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside CA. We are pleased that you enjoyed the complimentary full breakfast and the staff exceeded your expectations. We also appreciate recommending our hotel to those planning coming to our town. Sincerely, Paul GM

"Great place"

5
11/07/2018

We stayed here for a few nights took my family out there , friendly staff. Clean rooms. Short distance to the beach . Easy highway access. Restaurants near by. Would recommend this place, family friendly.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Jennessyhenenessy, My staff and I thank you for choosing the Best Western Plus Oceanside Palms. I am thrilled we met your expectations, you enjoyed what our city has to offer in a very convenient way and recommending us to others. Sincerely, Paul

"Waffles by Tracy"

5
09/07/2018

Well this is a well run clean hotel. Tracy will help you make yummy waffles! And will brighten your morning, the breakfast is better than most hotels. Excellent tv viewing, nice pool, and superb location, close to harbor.

"The most dopest and friendliest staff!"

5
06/07/2018

Angelica, Griselda, Chris, Austin, Holly, Racheal, Adriana, and Gaby all deserve a bonus for their hardwork! They are very professional, funny, and energetic, they never skip a beat! You all keep it up and dont look down! ??????????

"Impressive!"

5
01/07/2018

Impressive! This hotel is on my list of places to stay in Oceanside. The hotel is impeccably clean. They have a friendly and helpful staff. Amenities such as washers and dryers, spa, heated pool, outdoor gas grill at the pool, gym, business center and an outdoor area with tables next to a fire bowl. The breakfast was delicious with a menu that varied every day (we stayed 4 nights). There is also the option to eat breakfast outside on the adjoining patio dining area. The hotel is within walking distance of the beach, shopping and restaurants. It is a great value for the money. The hotel has a very peaceful relaxing vibe. It is a great place for families, business trips and couples.

"Austin went far and beyond !!"

5
25/06/2018

After arriving to Oceanside at 1:30am I discovered my hotel was one of those hotels from hell !!! Left this place at 3am lookinf for a Hotel, arrived to Best Western Plus Oceanside Palms and the front desk attendant "Austin", helped in everyway possible!! He did not have a room for that first night but he took it in his hands to find me and my family a place to stay, he did not only find a place but he found it at a convenient rate, almost 50% less then the rest of the hotels in the area. The following days from there on I stayed in Best Western Plus Oceanside Palms, at a convenient rate, 5 star attention, clean rooms, good breakfast and great staff !! Recommend it 100%

"Short But Sweet"

5
23/06/2018

We checked-in to the hotel pretty late at night and then out again rather early the next day. BUT... our experience was great. The staff was friendly and fast, and the room was comfortable and beautiful. They have great amenities and the breakfast was plentiful and delicious. Thanks to Tracy and her staff for doing such a great job keeping the food fresh and full as well as quickly cleaning tables for the next guest to find a place to enjoy their meal. Thanks to Monica at the front desk for multi-tasking by checking me out of the room while helping fulfill another guest's needs. She was very fast and friendly and ensured I had the best possible stay. Thanks Best Western Plus Oceanside Palms!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Andrea, Thank you for choosing the Best Western Plus Oceanside Palms. I am thrilled you had a wonderful experience and my staff, especially Trace and Monica, offered excellent service. I am also pleased you had the opportunity to enjoy our complimentary full breakfast!. Sincerely,

"comfortable quiet stay"

5
20/06/2018

We only stayed for one day and night but had a very pleasant experience. The room was nice and clean and most importantly it was quiet. Waking up in the morning, I almost forgot I was in a hotel with a bunch of other people all around me in other rooms. Breakfast was decent though I wish they had more healthier and natural options. Cereals were all pretty sugary. A nice surprise was gluten-free and dairy-free options if you ask. I believe her name was Tracey, she was very pleasant, got me some soy milk (Pacific brand, wasn't expecting something that nice) and I heard her chat with other guests and making helpful recommendations about what to do and places to go. There were plenty of condiments and they obviously pay attention to detail, there. Nice natural-leaning toiletries. I'd definitely stay here again.

"Definitely overrated in a bad area"

2
16/06/2018

I walked in here and sat in the lobby less than a half hour to charge my phone so I could check reviews for this hotel and transfer money to my bank account for payment. First of all, the lobby is not much larger than a bathroom with tacky, cheap looking, uncomfortable furniture. The staff were watching the lobby TV and only after 20 minutes did they think to put the remote back so customers can see what they want. They also ignored me when I walked in. When I tried asking about rates/rooms the only person to make eye contact was a small, dishevelled, poorly dressed man with no name tag or anything to indicate he worked there. He was just staring at me relaxing on the customer side of the reception desk. He quoted me over $400 for 2 nights which is frankly ridiculous for a budget hotel chain outside of a major city. I said I wanted to check review sites while charging my phone which was another 10 minutes. With no one else in the lobby and a mostly empty motel, he demanded I leave the premises immediately for sitting in the lounge checking info on it on the internet(consider my time there was less than a half hour). He also refused to show me a room first. This rude character ranks in my bottom 10 ever encountered for business managers at hotels or restaurants. The area is also sketchy with a strip club nearby and fast food across the street=no nice atmosphere compared to a nice hotel on the beach.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Traveltime111, I believe you are reviewing the wrong property. Many of your descriptions do not fit our hotel, the lobby, the staff without uniform, we do not have a lobby TV as our TV's are located in the business center, lounge and dinning room area, we also not a motel as we are a 3 Diamond AAA rated mid scale hotel. I also and sincerely believe that had you stayed at our hotel, it appears you did not stay at the property, your review would be very similar to the 900 other reviews we have received. Sincerely,

"Most AMAZING customer service ever"

5
09/06/2018

From the moment I walked through the doors, I was instantly greeted by two amazing associates. I learned their names were Angel & Monica. They both made me feel extremely welcome, as if they truly wanted me there. They were both extremely helpful in getting checked in and making suggestions for things to do that evening. Every time we walked through the doors, no matter who was there, they would welcome us back with excitement. The morning crew at breakfast was great as well. Best free breakfast EVER!! Easily a $15 buffet, included in the price of the room. Every employee from the General Manager (who I talked to on Saturday morning at checkout) to front desk to breakfast crew, everybody was very friendly and helpful. Room very clean and comfortable beds. Top notch hotel! Great Job to your entire team!! It all starts at the top and flows down. This is a 10 star hotel on a 5 star scale!

"Excellent Customer Service"

5
06/06/2018

My friend and I stayed here two nights ago. They had exceptional customer service, just like the Best Western Inn and Suites in Aurora CO. Everyone was very friendly and educated on the surroundings of the area. We received a little history lesson along with our stay!

"Love this location!!!"

5
31/05/2018

My fiancé and I stay at this hotel at least every month and we have had the option to stay elsewhere yet we still always choose this one. The service is phenomenal!!! Every time we've come, each staff member is so friendly and helpful. Just checked in recently and Monica greeted us with such a friendly smile and even though she was in training, she was doing an excellent job. Very friendly and signed us up for rewards!!! Definitely recommend this location, it's close to the beach, right in the middle of downtown, and the breakfast is delicious!

"Walkable to restaurants and pier"

4
28/05/2018

Good pricing, comfy bed, very clean room (I bring my blacklight flashlight and always check; the room was almost perfect.) Great breakfast. Our foom looked out on a noisy trailer park, so be certain about which side you are booked on. No bathtub at the standard room rate; they wanted more money to switch to a room with a bathtub. Big disappointment.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Pittmas, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad to know that you enjoyed you stay and approved of the cleanliness and hot or cold complimentary breakfast. What is interesting about your comment on bathtubs is that we had them until 2016 when Best Western new directive made us convert to new stylish showers. We do however feature bathtubs in our premium, kitchenette rooms. Sincerely, Paul T

"Great Hotel"

5
22/05/2018

Great hotel and very friendly staff that bent over backwards to help us find deals and a Great Place to Eat, clean and comfortable bed, Great Breakfest only a mile or two to the ocean/beach. Great Resturants near by.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Achie C, Thank you for choosing the Best Western Plus Oceanside Palms. I am really pleased we met your expectations and you had a wonderful stay while visiting Oceanside. Sincerely, Paul Terzis GM

"Excellent Value"

4
22/05/2018

Was impressed that they had reading lights over beds. Also that they had remote in glove that said it was clean and sterile! That was a first that I saw this. Excellent idea to keep remotes cleaned!! Good price for mid week. But the distance to walk from 3rd floor to ice makers and elevator very far and a work out! But all and all a great place to stay!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Vadnais C I am glad you chose to stay at the Best Western Plus Oceanside Palms. Thank you for noticing the little things that make a stay at our hotel a great experience. I am happy to announce that a new elevator was installed on the other side of the building, should be in service soon. Sincerely, Paul GM

"I liked it!"

5
20/05/2018

We visited Oceanside for our kids' birthdays. I looked all over for an affordable room that would accommodate 4 people. For those of you who have teens know that one teen girl and one teen boy does not usually make the kind of combo where they want to share a bed. Now these are my step kids so sharing a bed wasn't super comfortable for me either. We arrived at the hotel and I had searched like crazy for a place with 3 beds OR 2 beds and a sofa bed. I swore that's what I reserved here however when we got here it was a King bed and sofa bed. Oops. The girl at the front desk said they dont have those kinds of rooms so I'm pretty sure I misread. She assisted me with changing it to a room that was larger in size with 2 queen beds. The kids volunteered to share. The room had a kitchen, huge bathroom, dining area, fridge, and microwave. It was actually perfect for us. With my government discount it was $167 which I felt was good. Deposit was $50. The hotel was really nice and had a small gym, pool, jacuzzi, and served a full and complimentary breakfast from 6am to 10 am. To me that was well worth the price considering how much it is to feed 4 in a restaurant and the breakfast was good. ALL of the staff was nice and on top of their game. FYI, the beach and restaurants were all walking distance from the hotel as well. If/when we go back this will more than likely be where we stay again. Enjoy!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Melissa B Thank you for the perfect rating. I am also glad my staff was able to make your stay great by making some adjustments. It is also an enormous compliment that should you return you will again stay at the Best Western Plus Oceanside Palms Sincerely, Paul

"Best Stay/Staff Ever"

5
06/05/2018

This Hotel is clean comfortable and in a great location. Great breakfast as well. But the staff put this Best Western over the top. Every person we encountered went out of there way to be friendly and welcoming. The only regret we had was leaving this awesome hotel one day early to stay at the Hilton Garden inn San Diego. We wanted to visit Little Italy/San Diego bay front and have a short drive to the airport. They did let us check in super early but what a mistake we got an adjoining room which was loud ,A/C kept shutting of making the room hot . The person in the adjoining room left tv on when they left but when they came back at 1:30 am I had to call . They came right up but you can still hear everything. The staff didn't ask at check out if are stay was good and didn't seem to care if it was or wasn't. For twice as much money per night. Next time we will stay at this fantastic Best Western and take the train down(very convenient) to in enjoy Little Italy and the San Diego bay front. If you want to get in right the first time stay here.Thank you Best Western Plus Oceanside Palms! Best Stay/Staff ever!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Paul J First, great name!!!! What an awesome review and I am so happy that we exceeded your expectations....I am very proud of the staff's friendliness. I also appreciate the recommendation as word of mouth is invaluable! Looking forward to welcoming you back. Sincerely, Paul GM

"Great!"

5
05/05/2018

Amazing place to stay. Rooms are comfortable. There's a grill outside next to the pool! Oceanside pier is close by!! Breakfast was always good!! The staff were very helpful. Checking in was fast... check out was easy.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear kbob00890, Thank you for choosing the Best Western Plus Oceanside Palms. It is great to know we met your expectations and you had a great stay! Sincerely, Paul

"A Gem!"

5
02/05/2018

We are so happy we found this place. The staff goes above and beyond to make sure their guests are well taken care of. The full breakfast was fantastic: bacon, eggs, waffles, yogurt, fruit, toast, etc. Registration was simple, the room was nice, the pool serene. Everything was wonderful and we are already booked to return this summer!

"Excellent experience"

5
29/04/2018

Great staff, decent rates, nice room, good free breakfast. We got in late but everything was still great. Loved the room with nice shower (not just the typical tub shower plastic fixtures. ) Breakfast was good and a lot more than just pastries and bagels like at some places.

"Loved the pool"

4
29/04/2018

One of the better pools I have used at a BW. The rooms were nice but not much in the way of views. Parking was catch as catch can. It was a long walk in the rain (yes rain) to the restaurant from our room.

"Refreshing Stay"

5
25/04/2018

Registration was fast and easy. Attendant was very accommodating and informative, providing a room with the best available vantage point and recommendation for dining at the harbor. It was necessary for us to check out early the next morning so we missed the 6 am breakfast. However, the night attendant Ashley was extremely helpful by recognizing this and prepared a very welcomed "sack breakfast of yogurt, fruit and breakfast bars. This was totally unexpected and so much appreciated at such an early hour (3:00 am).

"Oceanside Weekend visit"

3
19/04/2018

Hotel has nice extierier and good location. While breakfast was very good and above average for being included in the price, I felt that the $225+ / night fails to deliver on overall value. Room was big and had a nice fridge, A/C barely worked and pillows were horrible.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear danielrkagan, Thank you for choosing to stay at the Best Western Plus Oceanside Palms. I value our customers feedback both positive and negative so to always improve. We carefully price our product to always offer value with many free amenities such a large breakfast selection with both hot and cold items, free parking, a significant value for a hotel so close to the beach, free Wi-Fi and concierge services. I always encourage our guests to sign up for Best Western rewards and take advantage of discounts and points that add fast for free nights and other offers. I hope to see you back soon. p.s.The A/C was replaced.

"Home Away from Home"

5
07/04/2018

We arrived late in the evening at this hotel after a long day from Legoland and everybody is so exhausted. I thought the check in process is going to be hassle but I was wrong. It was lightning fast and we are in our room in no time. The following morning, we went to the breakfast area, they have a huge selection of food and one of their staff, Stacey is so amazing. She is definitely the person you want to see for you to start a great day. The location of this hotel is great. Everyone is nice.

"Excellent Hotel for Business & Family Stay"

5
04/04/2018

I'm a busy business traveler and chose this hotel online. The photos match the hotel; it is simply outstanding in service, amenities and overall look/feel. It's hard to create a space for both business travelers and families that works for everyone...but this hotel does it. I was really impressed with the service and the upgrades throughout the hotel. Fantastic place!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Michelle B, Thank you for choosing the Best Western Plus Oceanside Palms. I really appreciate your comment and recognition that we offer service and value to both leisure and business travelers. Sincerely, Paul Terzis GM

"Your best option for hotels in Oceanside, CA"

5
03/04/2018

This hotel rocks. I had to stay there for several weeks because of construction at my apartment. The staff were incredibly friendly, offered personalized service, and were attentive to guests' needs. Good location, CLEAN rooms, free breakfast, mini-fridges in every room, across the street from In 'n' Out. I want to list all the staff who helped me while I stayed there but really...EVERYONE employee there is great. Everyone. I didn't meet a single staff member who didn't make me smile or laugh in some way. It's not the least expensive hotel in the area but you can be sure that at this hotel you're getting quality service, clean rooms, and extremely professional staff. Thanks, y'all!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Savannah916, Thank you very much for recognizing my staff, they are a big reason we receive so many positive comments. Sincerely, Paul Terzis

"Great location, great employees"

5
31/03/2018

Great location hotel was really nice. Employees are always smiling great customer service. Will be back for sure. All amenities look great. The lemon water at check in is a nice touch. All areas are pretty clean

"Good place to stay"

4
19/03/2018

My kids and I stayed at this hotel during spring break for 3 nights. I usually book suites but my friend already had a room there. It did not disappoint! They room is small but comfortable and clean. It has a big restroom and shower. Hot breakfast with many options. Staff was very friendly. I definitely recommend. Plus it had a nice, far view of the ocean.

"Very Comfortable, and Convienient!"

5
18/03/2018

This was a business trip, but if I need to be in the area in the future, I will remember to look up Oceanside Palms for a room! I'll be back! I really felt the staff was helpful in selecting a night life spot for a mixed group of co-workers. The suggestion of Masters Kitchen & Cocktails was spot on for dinner! I highly recommend it!

"Great breakfast, wonderful stay!!!"

5
18/03/2018

Great hot breakfast bufffet, laundry mat available and pool and hot tub was great after the ocean. Tracy the breakfast attendant was delightfully friendly and made our morning's great. The hotel lobby was fresh and beautifully decorated.

"Convenient"

5
17/03/2018

Property is convenient to beach, San Luis Rey Trail, and harbor restaurants. All within walking distance. Being able to walk is important since all streets are metered parking. Property is very clean and staff are very professional and helpful.

"Great Service and Value"

5
17/03/2018

Wonderfully pleasant BW Plus. Terrific staff, nice amenities, good rooms, decent breakfast, very clean. Good location and incredible value. Really, there is nothing more than could have improved our stay.

"Solid 3.5, close to beach"

3
15/03/2018

Hotel is nicely appointed. We reserved the room with the kitchenette. The kitchen area is extremely small, but works. The hotel sits on a strange intersection which has visitors crossing the double yellow line most of the time to turn into the parking lot, with traffic behind you wondering what you're doing. Good breakfast in the morning. The rooms were extremely noisy. My suggestion is to stay as far away from the pool as possible. "Close to the beach" means a 10-15 walk. It won't be our first choice in the future, but I wouldn't avoid it.

"Great hotel, clean, comfortable and close to the beach. We would stay here again!"

4
13/03/2018

Great hotel, clean, comfortable and close to the beach. We would stay here again! Oceanside Harbour is nearby which consists of some nice shops and restaurants. The hotel is situated close to the train station for ease of getting into San Diego

"pleasant hotel stay"

5
13/03/2018

This hotel was clean, the staff was very pleasant and helpful. I will stay here again when I return for a visit. Close to Oceanside beach, pier and harbor. Great beach town and close to Camp Pendleton.

"Good value for the location"

3
07/03/2018

Spent two nights in late January for a family event in Oceanside. A little difficult to get to but the room was clean and staff were friendly. The free breakfast offered a wider variety of choices than some other places we have stayed. We would stay again.

"Great/informative front desk"

5
18/02/2018

The front helped my wife and I decided on a place to grab some grub. Angelise even gave us a map. Our tv wasn't working either when we first checked in but they sent up the maintenance guy ceaser he was very friendly talked to us about our trip and he gave us some advice on where to visit here in oceanside while he was trouble shooting whatever box was on the back. Breakfast was delicious and the pool and Jacuzzi helped us relax. Will be coming back for sure.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you so much for staying with us. It's wonderful to hear our team was able to help you out during your visit and make you feel comfortable. We look forward to having you back in the near future. Best Always, The Oceanside Palms Team.

"Great stay, Welcoming facility, terrific staff"

5
12/02/2018

We've stayed at this facility many times. Our stay was made particularly comfortable because of the attention to detail. I would like to mention Angelica in particular for her enthusiastic and welcoming attitude. She is great!

"Close to all the area attractions and beach."

5
08/02/2018

The hotel is well appointed and close to the beach and Oceanside Harbour. Would recommend this area of San Diego for future vacations! The staff were friendly and made every effort to make the guests feel welcomed and relaxed. Breakfast was always a pleasure, they even made sure we were comfortable for our family Super Bowl party ! ( a great game in spite of a Pats loss, congrats to Eagles Pa ).

"Superb"

5
07/02/2018

Where can I start? This is the best place to stay starting with the friendly staff with good morning to the amazing breakfast and fast internet. The location is perfect and the price is perfect. The cleanliness cannot go unnoticed! Thank you for an excellent time!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear maryM4385RX, I like to personally thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am very pleased that we met your expectations and you had a superb stay!!! Sincerely, Paul C Terzis

"Good for business - nice breakfast and easy parking."

4
03/02/2018

Overall the hotel is very good. Super clean and new. Check in was a breeze. Paid $150 per night. Wifi is strong and easy to stream Netflix. Only gripe is the shower pressure. Felt I was taking a shower with a tiny stream of water. Centrally located with access to the freeways. Parking is safe and free. Bathrooms are nice and good sized.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you for choosing to stay with us for your business trip to Oceanside. We're glad to hear you enjoyed your visit with us and hope you can come back again soon. Please reach out to us to let us know which room you were staying in so we can look further into the water pressure in the shower. Best Always, The Oceanside Palms Team.

"Two night stay in Oceanside"

4
03/02/2018

If your looking for something affordable and elegant looking. This is definitely a winner. There complementary breakfast is definitely better then most affordable places. The room comes with a kitchen in case you are wanting to cook yourself. Complete with utensils, pots, pans, and anything else you might need. The pool wasn't all that. But they are very close to the beach. Better off going to the beach. Parking how ever I can't give you a rate on that. I didn't bring a car on this stay. Reason for a good experience there staff during my departure was not friendly and gave me dirty looks. Also when I asked for a bag with please and thank you. I did get a your welcome attitude more of can you please just leave. That is my only reason for not giving them excellent. You should have more caring employees like the perso during my check in. I checked in at night she was alone and had a positive metal attitude. Made my family and feel welcomed. She checks us in, in a timely manner. She was all by herself. The morning person who gave me attitude was with help.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
We're so glad you chose one of our Premium Kitchenette rooms for your stay, it's the perfect option for long term or family visits. We hope we get the pleasure of hosting you again in the near future.

"Nice Hotel"

4
02/02/2018

Liked my stay here. They upgraded my room for a small price. Room was clean and had a nice kitchen area. View was of an old motel adjacent to this property. Lobby clean. Staff helpful and friendly. Breakfast was fantastic with a wonderful staff. Within walking distance to good restaurants and bars. Housekeeping could have been better. Parking is free.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Anthony, Thank you for taking the time to share your review with us. Great to see you enjoyed your stay. Please reach out to us about the housekeeping, we'd love to know where we can improve. Best Always, The Oceanside Palms Team

"Second star because its right near In and Out Burger"

2
31/01/2018

This hotel was clean and near In and Out Burger. For that, it gets two stars. The walls were paper thin. The staff was oblivious. The TVs were from the 1980s. The Alexa didn't work. The breakfast was dry. The coffee was cold.

"Very Pleasant stay at Best Western Plus in Oceanside"

5
31/01/2018

We have been here a few times and are never disappointed. Excellent rooms, clean and spacious... Breakfast is great... simple but good... and the employees are top notch!!! I want to particularly point out Angelica at the front desk.. She was very very helpful and professional in dealing with a minor issue which we caused.... She is fantastic!!!

"Excellent hotel"

5
29/01/2018

The hotel seems new, or newly renovated. The room was beautifully appointed -- sleek and modern. Comfortable bed, large shower, and incredibly soft bath towels. Nice fire pit out front. Robust breakfast (eggs, potatoes, sausage, pastries, DIY waffles, bagels, toast, various cereals, etc.). And the most courteous staff possible -- everyone we met was friendly and helpful. Only downside is that the internet is a little slow -- I had to use my phone as a hotspot to send a few work emails.

"Visiting Family"

5
20/01/2018

My wife's family is nearby and we have stayed here before. It is an excellent localion, very clean, cute, and comfortable. The breakfast is great, with many options, well displayed, and nice setting. It is also a good value for the area.

"Great stay, Super clean and Great value!"

5
20/01/2018

From the moment we walked through the doors, this place was beautiful, the staff very friendly, especially Jessica Duron! We had such an enjoyable stay and could not have been happier with our accommodations here!

"Great stat"

5
20/01/2018

We were able to book a couple of rooms for our family last minute and it was a great stay. Breakfast was good and the rooms were super clean and comfortable. It has a great location close to the base so we can visit our marines :)

"Great value "

5
18/01/2018

Very pleased with my recent stay at this best Western in oceanside. My experience was consistent with the other predominantly positive reviews. My room was clean, quiet, and very comfortable. It had all amenities I needed. The staff were pleasant and helpful. Breakfast was fine -typical hotel breakfast foods but there were a number of options offered. I would not hesitate to stay here again.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Janice, We're so pleased you were happy with your stay. It's great to hear you'd join us again when in Oceanside, we are looking forward to that visit. Best Always, The Oceanside Palms Team.

"Very pleasant stay with great chocolate chip cookies and terrific breakfast!"

5
16/01/2018

Went to Oceanside to visit some old friends and stayed here based on other's recommendations. Everything was just great - very clean room, well-equipped business center, close to everything. What's not to love? We plan future trips to Oceanside and will certainly stay here whenever we're in the area!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Great to see you were happy with your friends recommendations & that you'll be coming back to visit us when in Oceanside. We certainly appreciate you sharing your review with our future guests and look forward to your next visit. Best Always, The Oceanside Palms Team.

"Last minute stay"

5
16/01/2018

We were visiting from Minnesota for our daughter's softball tournament and were supposed to stay with family, but due to a flu breakout in their household, we were scrambling to find a place to stay before flying home. There were so many positive reviews about this hotel, that we decided to give it a shot and we are so glad we did. The staff at this hotel is exceptional! They gave us a room with an oceanview since it was our daughter's first time visiting southern California. The room was spotless and the beds were comfortable. The breakfast in the morning was the best we have had at a hotel. Truly phenomenal! Would definitely stay here again!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Cyndee, We hope your family is feeling better & we're glad to see we were able to host you in a last minute plan change. We're sure the California visit was a nice climate change from Minnesota & we hope to see you out here again soon. Best Always, The Oceanside Palms Team.

"Family enjoyed stay!"

5
15/01/2018

We booked two rooms for our family while in Oceanside. We were very pleased with our choice. Nicely updated rooms with comfortable beds. Family enjoyed the heated outdoor pool and hot tub. Good Breakfast with eggs, bacon, fresh fruit, waffles, juice, muffins, yogurt and cereal. Having Alexa in rooms were fun too!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thanks for taking the time to share your experience, we're definitely happy to see the family enjoyed their visit with us in Oceanside. Especially pleased to see you review our "Alexa" by Amazon personal assistant, we are the first Best Western in the WORLD to have this in all of our rooms. Please visit us again soon, The Oceanside Palms Team

"Nice Hotel, great staff"

5
15/01/2018

We made reservations at this hotel for the week of my sons graduation from USMC Boot Camp. Little did we know that the Hotel was 40 miles from the Marine base in San Diego. The reservations were for 4 days. When I explained the mistake I had made with the reservation, the manager worked with us and let us cancels our stay there so we could get a hotel closer to the base in San Diego. The staff also allowed other family member to cancel their reservation at the same time. The manager and hotel staff went out of their way to assist us and saved the trip from being a disaster. We stayed one night and we found the hotel to be very nice and comfortable. I would recommend this hotel to anyone visiting the area. We could not ask for a nicer or friendlier staff.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you for your families service and welcome to the Marine Corps family! We're glad to see that we were able to get you closer to your son's graduation & hope that you get the chance to visit us again should you plan another visit for the Camp Pendleton area. Best Always, The Oceanside Palms Team.

"Good Quality Room at an Affordable Price"

5
11/01/2018

Located on the north side of Oceanside, this motel offers views of the beach and ocean. Plus, easy access to all the downtown restaurants, shops and bars within Oceanside. Rooms are clean and comfortable. A very good bargain.

"Pleasant People & Nice Stay"

5
09/01/2018

We had a pleasant stay at this hotel. It was a convenient location. All of the staff were nice and helpful. The room was clean and spacious. The breakfast was well stocked and the breakfast area was clean each day.

"Quick trip to Oceanside"

5
07/01/2018

I was able to check out hotel situations on Expedia before leaving home since it was a last minute trip. I booked my hotel on Expedia a few minutes before arrival. Walked right in to find our reservation all set up & was in a room within 5 minutes. Staff was helpful & upbeat for a late night arrival. Quiet hotel with your standard amenities. Breakfast was a nice perk too.

"Great Location, Great Value"

5
05/01/2018

This is our second time at this time of year at the Best Western Plus in Oceanside. Great value for the location. Easy walk to downtown, beach, or harbor. We have been on second floor and first floor. Both were quiet...thanks to quiet neighbors. The Alexa app was a nice touch, but when I tried to use it, she (Alexa) responded that the unit was not authorized or set up. Not a big deal...didn't really need to use it. Clean, updated decor and facilities. Will stay again when we are in Oceanside.

"Hotel is better than this experience"

3
04/01/2018

I think the hotel is overall a good place to stay. The room had a sink, stove, refrigerator microwave and plates, forks.....the sink made the room smell, the air conditioner/heater/fan did not really work. If I wasn't running around so much I would have addressed the issue. The one housekeeping I had come in did not really clean anything. The breakfast was good. I believe the hotel is overall better than my experience.

"Great family hotel"

5
03/01/2018

Great quiet family hotel with nice variety of breakfast items. Short drive to legoland , 8 miles. Updated bathrooms, comfortable bed & very nice staff/ service. Quick & easy check in & out. Met our needs for family trip to Legoland. Short drive to beach which was very nice!

"Soccer team"

5
03/01/2018

Very helpful and always attending any needs. The front desk always had a positive attitude. The hotel looked great on the inside and the outside. I would recommend it to any coaches looking for a quality hotel.

"Friendly, modern, clean, great breakfast!"

5
02/01/2018

We are locals staying over for NYE, and were very pleased with the service, cleanliness, modern rooms, nice refrigerator and microwave, plus a great breakfast! The staff are pleasant and helpful. Great business center, and a firepit to warm you at night. No charge for parking, and very close to Oceanside downtown restaurants.

"Well run hotel"

4
02/01/2018

Clean rooms, nice breakfast, caring staff. Lots of parking. Close to Harbor and Beach, but little view and funky neighborhood. I would stay there again. Would have liked to use Alexa, but didn't know it was an option.

"Half the price"

5
28/12/2017

This hotel is within an easy walking distance to the pier, beach and local shops and restaurants. We called other places closer to beach and they were twice the price and in some instances, required a minimum two night stay. The Best Western is a great place, as you really only sleep there. Why pay more for a room, get some exercise and spend that extra money on food and tours.

"Christmas Travel"

5
27/12/2017

I was impressed with amount of people @ Breakfast. All so ordelly. Made Christmas Day (Morning) put a smile on my face. Oppertunity to stay at this Best Western Plus is suggested. Improve your travel lodging, you will like it.

"Will Always Stay at this Inn"

5
26/12/2017

I couldn't be happier with this Inn. The level of quality exceeded the cost of this Inn so we will stay here again. The staff is exceptional and the physical facility is outstanding. Great location. Good breakfast to start day.

"Quick trip for Christmas"

4
25/12/2017

Was perfect for what we needed on a quick holiday at Legoland. Wish the beds were more comfy, but we had a nice stay. Quick drive to the ocean beach pier! The breakfast was really nice, just a bit busy.

"Would stay again."

5
21/12/2017

I had no complaints and that's the best kind of stay. We booked to go to Lego land and everything was a breeze. Everyone was friendly and helpful. I would recommend others staying here, and I will most likely be staying here in the future.

"Internet Needs Service"

4
18/12/2017

Internet would either kick me off during video calls or not load proper. The staff did what they could but someone other than manager had to access the WIFI room. Overall my experince was good. Close to Beach!!!

"Genuine Empathy + Excellent Customer Service During Stressful Time"

5
15/12/2017

All of the employees delivered excellent customer service, from our first phone call inquiring about availability, through our check in. My husband and I were very impressed that the hotel accepted animals free of charge for evacuees of the recent Lilac Fire; one of which was a 4 month old puppy. We were evacuated, and this eliminated extra stress during a rough time. The front staff was friendly and inviting, and they set us up with a larger room for our little fur babies.The room came equipped with a microwave and fridge, which was also helpful while being evacuated. Thank you for the genuine empathy and hospitality.

"Visit to LegoLand but loved Oceanside Pier!"

4
14/12/2017

This is a great hotel and convenient to LegoLand but also close to other beautiful local spots like the Oceanside Pier. The staff was wonderful. Thank you Alyssa for all your help! Rooms were great except the Alexa recorder. I unplugged it. I don't need Amazon listening to me snore. I wish I had more time to enjoy the breakfast but appreciated being able to take it with me to go as I had a busy day of sightseeing with my nephew planned!

"Very good value"

4
14/12/2017

Very good hotel. Very helpful staff. Good breakfast. Nice pool, spa and fitness room. location is convenient to most attractions and restaurants. Harbor is a 15 min walk away. Would definitely return.

"Worth it"

5
12/12/2017

Though I don't choose on where to stay while working out of town. This place is by far a favorite. To start with the helpful and friendly service from Angelica and Alyssa at the front desk always seem to put ease to the end of a hard days work and always go out of their way to help or do whatever it takes to help your stay go smoothly! The rooms are impeccable. If you have the time sit and get some Breakfast and if not they have a quick togo bags ready to go. I hope to continue my stay here while down here away from home and would definitely recommend if in area.

"BEST HOTEL NEAR OCEANSIDE PIER"

5
11/12/2017

Excellent Hotel , located nearby downtown, pier,harbor,restaurants . The hotel crew are very friendly and welcoming, clean and neat hotel,excellent food,great room amenities ,modern furnishing and comfortable bed,plenty parking lot,definitely coming back with friends.

"Helpful Staff"

5
10/12/2017

When we arrived check-in was easy with our prior room request being met and Isaac and Jesse recommended Venetos Italian Restaurant which was within walking distance and was an excellent experience. Tracy was very good at breakfast.

"Great staff, terrible beds"

4
04/12/2017

The beds we're not up to snuff, they were lumpy and really cheap, definitely not close to new. The outside of the building was good and the breakfast was great. No on demand or rental movies. I would consider staying if the beds were improved.

"Thanksgiving Visit"

5
01/12/2017

Clean facility, friendly helpful staff, complete and wonderful breakfast and convenient extras such as computer center, ice, snacks and restrooms. Very pleasant experience. Only problem was the location making entry difficult from CA 76.

"Great value hotel!"

5
01/12/2017

This is quite a good value hotel with more upscale decor than you typically find with hotels in this price range. The service was excellent and the rooms were clean, modern and well designed. Our 2 queen bed room had a large shower. I would highly recommend this location for anyone staying in Oceanside (easy walk into the main shopping/eating area) or just needing a decent place to stay on the coast. This was my first stay at a BW Plus, but it won't be my last if they all look like this.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Cayce, We're happy to see you found stay so enjoyable and appreciate you recommending us to others. So glad to know you had a great first experience with Best Western Plus, we look forward to having you visit us again on your next trip to Oceanside. Best Always, The Oceanside Palms Team

"I will stay there next visit"

5
01/12/2017

I loved my stay! I was going to stay in San Diego, but after one night at this hotel, and the exceptional customer service, I decided to drive to San Diego, and come back to Oceanside. The room was awesome! I slept well, and walked to the beach to exercise. What a great experience!

"The good and the Bad"

4
30/11/2017

Nice hotel, reasonable good location to downtown by car few miles. room was pretty nice. Problems were on multi day stays you must ( according to the desk )ask for your room to be made up by telling the maid if you can find the right one (UGH!). People at the beach using the hotel will bring their bikes in Except some will RIDE THEIR BIKES THRU THE AUTOMATIC DOORS INTO THE LOBBY quite a hazard and the desk said they did not see it. I almost got hit right in front of the desk. Entrance to property is off the main road and is a driveway steeply downhill and if vehicles come in to fast (as some do) it can be a very scary hazard to folks entering or leaving the hotel on foot ( be careful). Again the desk does not seem to pay attention to this either.

"Fantastic staff and clean hotel"

5
30/11/2017

Staff is professional, helpful, friendly and as good as any I have experienced anyplace I have traveled. The hotel is clean and overall well kept. Breakfast was above expectations. The pool and spa water was clean with the area immaculate. Felt safe and sound.

"Pacific Coast Ride"

5
28/11/2017

riding the PCH had a great time and this was the best for price, food and availability. We had a great time stayed 3 days and location and price was great. We went to San Diego Old Town and visited Julian and San Diego Seaport Village.....all on different days

"Good location, nice but expensive for the quality."

3
27/11/2017

Nice, quiet room. Bed was OK, pillows were lumpy and made of foam. The quality of the sheets could be upgraded to make this a much more comfortable room. The breakfast was a nice benefit and saved on having to go out. They offered a good variety and quality food. The location was great since it was walking distance to the beach and shopping. We would stay there again.

"Great Hotel for a great price!"

5
27/11/2017

Booked through Legoland Vacations, 7 miles from the park. Best hotel in general area and best rate. Really clean and beautiful inside and out. Only complaint is really firm bed which I personally don't like. Free hot breakfast and heated outdoor pool. Really nice, would definitely book again if in the area.

"Nice hotel reasonably priced"

4
22/11/2017

Stayed at the hotel to visit family nearby. Convenient to freeway and not too far of a walk to nearby restaurants. Very friendly and helpful front desk reception. Rooms were clean and comfortable. Breakfast was a bonus.

"Best Hotel"

5
14/11/2017

I'll start by divulging I have worked for Best Western 15 years ago; however, after a dismal stay at the Best Western in San Luis Obispo I refused to support the brand. That being said this review is about the Best Western Plus Oceanside Palm. This is one of the best hotels I have stayed at and not just compared to other Best Westerns but overall. What separates this property from the rest is the fact that they do all the little things right. When you step through the door you are greeted by warm welcoming smiles from the front desk staff. They were very kind and thorough while checking in. My wife needed her bridal dress steamed and one of the associates drove her dress to the cleaner and delivered is the following day to ANOTHER hotel a few miles away, where the bride was staying! Absolutely superb customer service! The lobby is subtly sophisticated with a great business/lounging area. The morning breakfast accommodates the early risers starting a 6am as well those that sleep in by staying open until 10am. Even the breakfast attendants would engage the guest. After breakfast coffee and tea are provided in the business/lounge area. At night, an outdoor seating area outfitted with a glass-llid fireplace offers a serene setting for a quiet relaxing night. We stayed in a standard room with 2 queens which more than supported our group while still having plenty of space to walk around the room. The use of space within the room was ingenious. The housekeeping staff were also friendly and when our keys did not work, one of the housekeepers whom I assume was the lead housekeeper, let us into our room then proceeded to go downstairs to get us new room keys. Although I did not use the pool, this pool provides an outdoor BBQ which I have never seen in other hotels and had we been area would have been a great way to spend one of our nights. A fitness center is also provided. I could go on much longer but I'll finish with a few final thoughts. In my experience it is very rare to engage with the GM's of most hotels. At this property not only did the GM greet us, he conversed with us and was even present on a Sunday! Overall grade: A+. The Best Western Plus Oceanside Palms has renewed my support for the Best Western brand while setting a new bar for my expectations with respect to hospitality and guest experience.

"Best Value of the Week"

5
14/11/2017

I stayed at the Best Western Oceanside Palms while on a multi-day bike ride down the coast of California. The Palms was easily the best value and nicest property I stayed in. The room was nice, including decor. Bed was very comfortable and the bathroom had a great shower! Breakfast was excellent with several options.

"The best have stayed at for some time"

5
13/11/2017

This hotel is blocks from the ocean. My room did not have a view. However the room was neat as a pin. The bed was comfortable, the pillows were scrungable. That is a biggie for me. The minute I walked in I felt a friendly vibe and the smiles from the clerk seemed genuine. The price was pleasantly better than I expectd for a BW Plus. A very Big deal for me is being able to have coffee and a newspaper in the morning. They have an area with lounge chairs fresh coffee and the San Diego newspaper available. The breakfast was amazing. In addition to the standard eggs, meat, wafles etc. they had fixins to make breakfast burritos. Excellent breakfast. When I went to check out I was thanked and asked if I had any other needs? I asked where the post office was and as the clerk was starting to print out directions, she noticed that the post office would not be open for another 1/2 hour. ,then asked what direction I was traveling and offered to get directions to a Post Office up the road aways. The manager happened by and we had a great conversation he seemed sincere when asking how my stay was. I have stayed at hotels that cost much much more and were not as nice as this one.

"Impressive staff!"

5
13/11/2017

From the moment we walked in, every employee greeted us with a smile and “How is your day going?” The ladies running the breakfast area were just as friendly and greeted everyone with a big smile! The rooms were very clean and comfortable. We were impressed that there were laundry facilities available for those that needed it and a small store at the front desk for a quick snack or that forgotten toiletry item. Great Job BW Oceanside Palms!!!!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Wow, thanks for the great shout-out to our team! Our staff has a great time hosting our guests, many who have become an extended part of our family. We really appreciate you taking the time to let us know how well your visit went. We hope it's the first of many. Best Always, The Oceanside Palms Team.

"Beautiful and clean"

5
13/11/2017

Great place to stay! Outdoor gas fire pit. Beautiful clean hotel with comfortable beds and walk in shower. Great breakfast which was very tasty. Close to restaurants, beach and shops. Also close to I5. Will definitely return here again. I down graded our sleep quality as our room was next to the prep kitchen and woke us up early every morning otherwise our stay was awesome!!

"Warn homey feeling, excellent condition"

5
08/11/2017

Room was impeccable, service people very helpful and friendly, always go out of their way to help. Arrange storage needs, accept packages, do whatever it takes to help your stay go smoothly! Breakfast and snacks provided with delicious offerings.

"Best Place Ever"

5
07/11/2017

Convenient to Transportation Center for those traveling with Amtrak. Also convenient to car rental. Clean, well-appointed rooms and beautiful shower/bathrooms. Delicious breakfast with great variety. Staff very friendly and helpful. Vera, an especially friendly employee answered many questions. Alyssa was most helpful with information regarding the location of restaurants, shops, and service providers. Close to the beach and pier for daytime activities and wonderful for evening walks to enjoy the sunsets. Wonderful experience.

"STAY HERE"

5
06/11/2017

Perfect, free parking and walking distance to the beach, restaurants and local business. Great complimentary breakfast and free wifi even in your room. Staff was helpful and attentive. Would recommend...easy!

"Oceanside"

5
06/11/2017

I stayed one night At the Oceanside Best Western when I was in town on Family business. The staff was friendly, everything in the room work as it should. Out of three room keys only one worked. I got locked out of my room in the morning having coffee and had to have the staff reset my room key. Very minor inconvenience since my room was just down the hall from the check-in desk .

"Good hotel for the $$"

5
02/11/2017

Hotel was very clean, near shops, beach and expressway. Camp Pendleton is nearby for those who are visiting our marines. Price is ok and no ocean views. Pool and hot tub were small. Wi-fi ram nicely and breakfasts were great. Highly recommended.

"Great hotel near beach"

4
30/10/2017

My family stayed here for 3 nights in October while going to LEGOLAND. We opted for a room with a full kitchenette, which was impressive and fully loaded, nice having the extra room. While the beds weren't as comfy as home, we all slept fairly well. Kids enjoyed swimming in the pool after a long day, and the complimentary breakfast was a hit with our little ones. The only real complaint was the lighting in the room itself - near the beds was fine, but in the hallway area and kitchenette it was a bit dark. Otherwise, no complaints, great staff, would definitely recommend.

"Great get away"

5
24/10/2017

Super nice staff. Close to restaurants and beach Love this hotel. Highly recommend and will stay here again. The hotel is right off the 5 highway... but not right next to it, so makes for easy access to the freeway with out all the noise. Close to restaurants and the beach

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
We hope you got to spend a lot of time at the beach during your visit, October is absolutely beautiful in Oceanside! We're glad to see everything went so well with your stay and appreciate you sharing your visit with us and our future guests. Best Always, The Oceanside Palms Team

"Wonderul Stay in Oceanside!"

5
24/10/2017

Love love this property! Close to the beach, downtown Oceanside, CLEAN, quiet, updated, friendly staff, and great breakfast! Super value...wouldn't stay anywhere else! Definitely recommend this hotel.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you so much for your loyalty and for the wonderful review, we certainly appreciate you staying with us & hope to see you many more times in the near future. Best Always, The Oceanside Palms Team

"Stay here when able"

5
22/10/2017

Great all around stay, only down side to this place is the cost of items in the vending machines. That says something when your only complaint is price of snacks! If you are going to Camp Pendleton, they also give the government rate and work to keep your business by giving you advice about the surrounding area.

"Best Western Plus, Oceanside Palm"

4
13/10/2017

This hotel is the best place to stay in Oceanside. This was our third trip to the area and we have been pleased each time. The staff is friendly and tries hard to make sure everyone has a great experience.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
The best compliment you can give us is to come back over and over again. We look forward to your next visit. Best Always, The Oceanside Palms Team.

"Trouble-free Hotel Experience"

5
12/10/2017

We stayed for two nights, and enjoyed this hotel very much. Friendly, caring staff, newly redecorated hotel, clean, plenty of towels, comfortable bed. Can't think of anything we lacked at this lovely hotel.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
It's great to hear that you enjoyed everything during your visit. Thank you very much for taking the time to share your experience with us. Best Always, The Team at the Oceanside Palms

"Location, location, location!"

5
12/10/2017

Great friendly staff. Location was walking distance from the beach, and if you can imagine they even had a BBQ for us to use to cut food costs while traveling, Look forward to our next visit to San Diego! Thanks for a clean, safe place to share with my family!

"great value; clean and nice looking"

5
04/10/2017

This hotel looks and feels a grade above its star rating. This is the place to go if your pockets aren't deep. I would not hesitate to stay here again. I cannot find a single complaint with the staff, the rooms or the lobby.

"Short stay"

3
03/10/2017

Decent room for the area and price. Room was pretty clean and in good condition. The Woman at the front desk was very friendly and helpful. Wish there was a bathtub in standard rooms instead of just a shower.

"Rooms Are Small"

2
03/10/2017

If you have kids then this hotel is not for you! The rooms are so small, so if you have kids then find another hotel! The elevator works sometimes and often it will timeout and start alarming when trying to go up or down!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Jae M, I like to thank you for choosing our hotel while visiting Oceanside. I am sincerely sorry we did not meet your expectations. Our rooms comply with the standard size of US non suite hotels* and we have welcomed thousands of families with children and received many compliments on our rooms. Our hotel also offers premium rooms that are larger in size and would have definitely met your expectations. I am also pleased to let you know we are installing a second elevator. Please take a moment to visit our web site and look at the premium rooms as I like to invite you back and enjoy their comfort and space. Regards, Paul C. Terzis * Source: USA Today.

"Best Place to Stay"

5
03/10/2017

This Best Western is my favorite. We have stayed in others that don't add up but this one is class A! We make this trip to California once a year to visit family and we love this hotel. It meets all our needs. They have the best breakfast and the friendliest staff. You couldn't ask for better!

"One night stay"

5
02/10/2017

Everything was outstanding, but after checking in and inquiring about their fresh baked chocolate cookies, I was told "Sorry we are all out!" "We'll have more in the morning". After thinking about the warm fresh baked cookie ALL DAY LONG, I WAS VERY DISAPPOINTED!!!!

"Great place"

5
28/09/2017

Very nice stay! Spent 5 nights there and was not disappointed. Very friendly staff that always went out of their way to be helpful. Very clean and comfortable rooms and common areas. The place to stay in Oceanside!!

"Our new favorite place to stay"

5
27/09/2017

We were only there for a long weekend for my husband's birthday. He had never been to Oceaside at all and I had only been once. Every part of our 4 day long weekend was amazing. This place was very clean and beautiful on the inside and out and the rooms were very comfortable. From our room we had an awesome view of the harbor which my husband and son loved as did I. Very close to the beach and harbor. The breakfast was better than the typical continental breakfast at other places, plus all hours of the day at the front they have complimentary ice cold lemon water and freshly made chocolate chip cookies. The front desk staff was very helpful and informative with various recommendations as where to go when we asked where the best places were to go to see seals on the beach...or best places to eat close by. This place is our new favorite place to stay in anytime we visit California.

"Lovely experience"

5
25/09/2017

My friend and I were so comfortable in this hotel. The room was great, the breakfast was wonderful, and the outside areas to lounge at were fantastic. The full breakfast made our visit so much easier because we didn't have to figure out where else to eat. Coffee and tea all day was a nice feature also. The staff was professional and friendly.

"Comfortable Stay"

5
22/09/2017

Great family friendly hotel. Free parking and breakfast were a huge bonus, and the selection at breakfast was amazing! Staff were friendly and accommodating, and beds comfortable. The hotel was only a 10 min drive to Lego land and about 30 minutes to San Diego so the location was great for us as we had a car. The hotel is also close to the beach and the shops/restaurants of Oceanside which was nice. We would definitely stay again.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Sounds like you had an amazing family visit. Legoland has become such a popular destination for our guests & the California Welcome Center across the street from us offers discounted tickets to Legoland and our other local theme parks. We're so pleased to hear you'll be visiting us again. The Oceanside Palms Team

"Awesome Service"

5
22/09/2017

I stayed at this best western for only a night but I was thoroughly blown away by the amazing customer service. From check in to check out these employees were awesome! The hotel is kept beautifully clean and is a short walk to the beach. 10/10 recommend!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you so much for staying with us and for the 10/10, we can't ask for much more than that. Still wonderful you made time to get down to the beach on your overnight stay; hopefully next time you'll be able to stay with us longer. Best Always, The Oceanside Palms Team.

"Mini vacation"

5
21/09/2017

My husband and I spent 2 nights while meeting up with friends. We loved our room. It was very clean and comfortable. Beautifully decorated as was the rest of the hotel. Great breakfast buffet. The pool and Jacuzzi were very clean. Close to the marina. Would definitely stay there again.

"very nice/friendly/clean"

5
19/09/2017

We were very happy with our stay. The hotel is very conveniently located and so quiet!! We loved it and will definitely visit this hotel again. We were close to the beach and all the shops downtown Oceanside. We enjoyed walking around on Thursday night at the open market. Everyone here was very nice and friendly.

"Great Weekend Getaway"

5
18/09/2017

My wife and I spent the weekend in Oceanside to celebrate our 38th wedding anniversary. We actually were not expecting anything special when checking in to our hotel, having booked on spur of the moment, but we were very pleasantly surprised. The staff were wonderful, friendly, and welcoming, and our room was nice, clean, and even had a bit of ocean view. We enjoyed our weekend and had a great time for our first Oceanside stay.

"worth the money"

4
17/09/2017

the price we paid was acceptional, all of our expectations were met. The only drawback was the front sign for the property is too small and is hidden from clear veiw when traveling off the highway. Elevate and increase the size.

"Perfect for business and liesure"

5
16/09/2017

Newer hotel with modern/upscale decor and reasonable piece. Near Oceanside Beach. Staff is great as well as the atmosphere and breakfast. No parking fee!! Near restaurants and shopping. This hotel was like a breath of fresh air compared to where I was previously

"Wow!"

5
13/09/2017

I have stayed in many hotels but this Best Western in Oceanside tops them all. It was our honeymoon and the hotel was beautiful and the staff excellent. They upgraded our room and made us feel so special. Try them out, you will not be disappointed!

"Outstanding Hotel Stay"

5
11/09/2017

The staff was amazing and caring. They went above and beyond to ensure we had a great experience. Every staff member was very helpful. It was a very enjoyable stay. We would definitely stay here again.

"Our go to hotel in Oceanside"

5
09/09/2017

We love this hotel. It's everything you would want or need in a good night's stay. We have always looked forward to staying at the BW Palms. We will continue to use this hotel in the future! Breakfast is great!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
We love being the "go to" spot! Thank you so much for your continued loyalyty and for taking the time to spread the good word. We look forward to seeing you again very soon. Best Always, The Oceanside Palms Team

"Nice hotel-Nice People"

5
08/09/2017

We stayed at this hotel while visiting our kids and grandkids who live in Oceanside. We enjoyed the cleanliness of the room, the nice free breakfast and the kindness and positive attitudes of the employees that we encountered. I would recommend the hotel and I would stay there again.

"Smells funny"

3
06/09/2017

This hotel doesn't seem to have the best air venting system. There are also wall unit air conditioners in each room. We stayed in a two queen bed room where one of the beds is only a foot away from the air, so anyone sleeping there was absolutely freezing, while the rest of the room was hot and muggy. The hallways were also warm and muggy. The humidity level in the room was very high and it smelled funny. The beds were not comfortable at all and the pillows were horrible! If suffer from allergies, I wouldn't recommend this place. Staff is friendly and breakfast was very good, too bad the comfort level was poor.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Kelly2001_12 Thank you for choosing the Best Western Plus Oceanside Palms while visiting our city. I am thrilled that your experience with our staff and our complimentary full hot and cold breakfast was very positive. I like to address your comments about the air conditioners. Our rooms are equipped with the industry standard 9000 to 12000 BTU units. These units are designed to provide a comfortable climate for spaces up to 600 sq ft and up to 5 people when set at 72 degrees. Lowering the temperature to an extreme level will cause inconvenience. I apologize about the odor and I have shared your comments with the appropriate staff so to eliminate such problem in the future. Please contact me directly, I like to have the opportunity to speak to you as I would hope for you to return and enjoy the great experience so many guests have shared here. Sincerely, Paul C. Terzis

"Clean, comfortable and close to the beach"

4
05/09/2017

The room was clean and looked as it does in the photos. All staff members were polite, especially Jessie B. who was very welcoming and helpful throughout my stay. Oceanside Pier and the surrounding beach is a short and easy walk from the hotel. Breakfast was pretty standard hotel fare and quality. My only gripe was the cost, though you seem to get those high prices all around San Diego County.

"Clean, comfortable night away."

4
03/09/2017

The hotel is nicely updated and close to whatever you might want to see or do in Oceanside. We visited the nearby Mission. Very good service and a decent breakfast. We would stay again. Comfortable, clean and quiet.

"Best stay at a Best Western"

5
02/09/2017

Great location near Lego land, breakfast had great variety of items, food good and served at a good temperature, Welcome cookies at check in. Rooms were clean and comfortable. Pool was small but really a perfect size for our needs there was lots of areas to sit shaded or not based on your preference, they had gas BBQ grills (great that you don't need to buy charcoal and deal with a mess) the grills were clean but we didn't have an opportunity to use them we hope to our next trip. The staff were AMAZING! friendly and welcoming, everyone had a smile on their face to greet you as a Diamond member they recognized my status, at check out we left when it was still dark out and the front desk clerk walked us out with a flashlight to ensure we were at our car safely. (it was not a bad area) very courteous and thoughtful We will definitely be back!

"Birthday Wishes"

5
02/09/2017

Friendly, courteous,professional staff. Close to Harbor restaurants and Pacific Ocean. (paradise location), Clean rooms,quiet and great price for end of summer. Great guest services. Anyone going to Oceanside California, we would highly recommend this Best Western Palms location. Thanks for great Birthday memories!

"Vacation"

5
31/08/2017

My husband and I had never been to San Diego and while working with our travel agent I wanted a place close to the ocean without any resort fees or parking fees. This was the hotel that filled the requirements. We had a wonderful stay, our room was comfortable and we had a great view of the ocean.

"Perfect location"

5
29/08/2017

Friendly, helpful staff. Free parking and WiFi, pool, fitness center,clean rooms, Good hot breakfast buffet and good selection of items, close to beach access. Enjoyed our stay very much. Coffee available in dining room all day. Sarah at the front desk very helpful.

"Another great stay"

5
28/08/2017

Jessie B at the front desk happened to be working both during check in and check out. She looked to see if there were rooms ready yet (we got there around noon) and gave thoughtful consideration to my question "which room would be quieter?" She encouraged me to come back right away if the one I chose was too noisy. Very friendly and helpful and just a pleasure to deal with. We really haven't had a bad experience at this property. While I don't think we have ever had the same front desk person twice, they are almost all uniformly friendly and charismatic. That's really saying something these days. We love the updated rooms and just think the whole property is really nicely done. The only thing I would love to see changed is one of those (granted, ugly!) huge milk dispensers to keep the milk ice cold, since I am weird about having my milk (in the breakfast room) SUPER cold and an insulated jug just won't do it. But nothing of substance needs to be changed!

"Wonderful Experience"

5
28/08/2017

I was very happy with our experience at Best Western Plus Oceanside Palms. The staff was extremely friendly and helpful, the rooms were clean and well maintained. The beds were comfortable and the breakfast was delicious! I was a big fan of their coffee! I would definitely recommend this hotel and will be back.

"Great value - friendly staff "

4
27/08/2017

Hotel has been recently remodeled. Stayed in room 307, very spacious. Bathroom with spacious shower, room with nice beds. Air conditioner excellent, very quiet. The location is excellent, walking distance to restaurants, bars and the nicest beach. The staff is excellent! Everyone was very helpful, polite and had a smile on their faces. We arrived early, around noon and the front desk attendant in a blink of the eye checked us in and we were in our room right away! That was awesome! We were exhausted from our early flight to San Diego. Will be back.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Daniela B, I like to personally thank you for choosing our beautiful hotel. I am also happy to know that we checked you in a room early so you can get some rest. Our goal is to accommodate our guests as soon as our rooms are ready, not having to wait until 3 pm, the standard guaranteed time by all hotels. I promise that we will always smile!!! Sincerely, Paul C Terzis GM

"Great value in Oceanside"

3
24/08/2017

I booked this based on TripAdvisor reviews and a great deal thru Expedia. The hotel has been nicely updated and is very clean. Good value and location for the money. Plenty of free parking and a free breakfast.

"loaned my friend a port for her iPhone"

5
23/08/2017

The friendliest and most helpful and considerate staff! Especially the front desk. Everyone made sure all our needs were met to our satisfaction. So helpful with directions as well. Oh how smiles serve us all sooooooo well! Thank You!

"Awesome experience!!"

5
23/08/2017

We received a Best Western gift card as a wedding gift and used it to visit my husband's family in San Diego. We booked directly with the hotel and it was a smooth process. Checking-in was just as smooth! Jessie B checked me in and explained the process for payment with a gift card and was so welcoming. The facilities were great too. You could tell they'd renovated recently as everything was fresh and modern. The best part about our stay was the hot breakfast that included eggs, waffles, fruit, oatmeal, coffee & juices. We'll definitely be staying at Best Western Oceanside Palms again!!

"Our favorite spot!"

5
23/08/2017

Our family stays at this Hotel every time we travel to Oceanside and we absolutely love it! Alyssa and Jesse are the best employees they have, they make the experience all the better!! Their staff is so helpful and caring. We won't stay anywhere else is Oceanside

"Tracy is T.H.E. B.E.S.T.!!"

5
21/08/2017

Our whole stay was great, especially love the spread at breakfast and the proximity to the beach. But best of all, Tracy in the breakfast area was soooo kind and helpful and sweet with our kids. Love her!!!

"The friendliest,cleanest, excellent hotel in Oceanside!"

5
17/08/2017

My family and I have stayed at numerous places in Oceanside including VRBO homes on the strand where we've paid up to $4000.00 for a short stay and I must say that this hotel beats all my stays anywhere else including San Diego! Check in was smooth and simple and staff made me feel like I was family coming home. The staff is amazing and so friendly and eager to help. We had 2 rooms and they were so clean and modern absolutely amazing. One thing we love is that house keeping makes up the entire room daily beds towels bathroom vacuum and cleans all counters! The breakfast was awesome everything was fresh and plenty of it with a huge variety for both adults and kids. Really loved the 2 living space in the lobby and the huge business center with leather sofas. One thing to remember about Oceanside is that the train goes through the city which you can hear from other locations at this great hotel I slept like a baby never heard the train! Also everything is within walking distance pier,restaurants,shopping etc..... can't wait to come back and stay at this great hotel!

"Couldn't have been better!!"

5
16/08/2017

I had to be in California unexpectedly due to circumstances that were not pleasant. Jessie B not only got me a great last minute room, but also made sure I'd have a room in the future if I needed it. She was incredibly helpful, kind, and compassionate, making a difficult time much less stressful. Sarah was also extremely kind, and both ladies went above and beyond to help. The rooms are beautiful, and breakfast was excellent!!!!

"GREAT PLACE"

5
16/08/2017

Great hotel very friendly staff. very nice breakfast. Pool is heated. walking distance to the beach. Plenty of parking spots. Rooms are nice beds could be more comfortable. If your looking for a great beach/harbor hotel this is the one

"Good Value"

4
16/08/2017

The rate was very good for a clean room and breakfast. One suggestion for breakfast is to get a place to sit first before getting your food. Very crowded. My only concern with this place was the parking. If you can't get a space near the front the parking lot gets more dark and seems less secure than the front.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear SonanFred, I like to thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside as well as for the positive review. It is true that we offer the best value with our free extensive hot and cold breakfast, free Wi-Fi and free parking ( a huge benefit for parking near the beach) and much more... We are looking into options about parking lighting, in the meanwhile we patrol the property at night with great success. Sincerely, Paul C Terzis

"First time at a Best Western and I'm very impressed"

5
14/08/2017

This was the first time I've stayed at a Best Western and I was really impressed. The gentleman at the desk was extremely helpful, professional and polite. The hotel looked well taken care of, the room was clean, as was the bath room and the bed was very comfortable. I would definitely stay at Best Western again!!!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Really great to hear we were your very first Best Western experience and we hope it's the first of many more to come. Your very kind to take the time to share your trip with us and our future guests. We look forward to hosting you again. -The Oceanside Palms Team.

"Pretty good location in Oceanside"

4
10/08/2017

My wife and I decided to spend a few days in Oceanside. We are new to this area and picked the Best Western Plus Oceanside Palms. It is a reasonable location on the main drag. It is walkable to the beach and the harbor, though you will want to drive if you are carting stuff with you. The facility is clean and the rooms are adequate. We found that even though the hotel was packed with families with children, we weren't really bothered by noise. Breakfast was included, but because of the above-mentioned families, the breakfast room was swamped every morning of our stay, so we went elsewhere for our morning coffee/pastry. Hotel staff were uniformly friendly and helpful.

"Excellent hotel"

5
09/08/2017

This is a must stay hotel. This is the second time I have stayed here and it's been amazing both times. From the time I check In to the time I check out, everything is Perfect. I'm talking about cleanliness of hotel (inside&out), housekeeping, staff, hot breakfast bar, AMAZING FRONT DESK. ALYSSA WAS PERFECT! She made me feel important and not just like another guest. She made sure I was comfortable as possible. Also Jessie B. These 2 girls are what front desk customer service is all about. Thanks to BWP Oceanside Staff Chastity Valle, Texas

"Mini Vacation to Oceanside"

4
09/08/2017

The staff was extremely nice, and Sarah was especially accommodating - cheerfully storing our luggage after checkout, so I could take my granddaughter to lunch before departing. We were offered a little later checkout, which was ideal after a long day of local sightseeing!

"thumbs up"

4
09/08/2017

Great for families. Clean, wonderful staff, and as advertised. Free parking and internet a plus. Centrally located and walking distance to pier. First time at a BW+ and was pleasantly surprised. Will book here again.

"Oceanside BestWestern Plus"

5
09/08/2017

Excellent facilities for accessibility. Super comfortable bed and lots of room in bathroom for someone using walker. Also liked the accessible toilet. Close to beach and windows opened so could get an ocean breeze. Great hotel.

"Legoland"

5
03/08/2017

This hotel was a very place to stay close to the beach great breakfast served every morning fresh coffee close to some other nice restaurants overall definitely recommend staying here had a nice lil workout room rooms where very clean and spacious wifi a plus pool was very clean

"A good place to stay"

4
03/08/2017

Nice interiors, clean room and bathroom and comfortable bed. Really good breakfast.The breakfast was really good and I was able to make waffles myself and eat.There is a swimming pool and Jacuzzi, but it is not a big size. Still, playing with children is a good size.

"Finally I got what I paid for!"

5
02/08/2017

Photographs of the hotel in the room has shown on Travelocity, Etc were absolutely accurate! Breakfast was great! Pleasant front-end staff. The entire stay was a success. I upgraded to this more expensive hotel to make sure I got a room I would enjoy and I was successful!

Farah T, Manager at Best Western Plus Oceanside Palms, responded to this review
paulzS8645AC, We are so happy that your stay was a success!! We love to hear success stories! We are hoping you will come back and stay with us again soon. Best Regards, The Best Western Plus Oceanside Palms Team

"We always enjoy our stay at BW!"

5
02/08/2017

We needed a room at the last minute and are BW rewards members and the BW Plus, Oceanside Palms delivered! From the minute that we mad the reservation to the check out time we felt right at home since the staff is so good. Now that we know where this one is located we'll remember to come back should we need a hotel.

Farah T, Manager at Best Western Plus Oceanside Palms, responded to this review
Mrycrks, Feeling right at home is right where we would like you to feel! I am so proud of our staff; they are truly all very passionate about customer service. The rewards program is awesome! We really you hope you come back again to see us soon! Weather is still great, and beach is still close :) Sincerely, The Best Western Plus Oceanside Palms Team

"Great experience"

5
02/08/2017

We enjoyed our stay very much. The staff, the accommodations were excellent. The hotel is a 3 short blocks to the beach for swimming and surfing. The pier at the beach has a cool Coca Cola themed diner at the end. Food was great including a cherry coke with real cherries in it.

Farah T, Manager at Best Western Plus Oceanside Palms, responded to this review
Judithr279, Thank you for the review! Ruby's Diner is a great diner and it is very nostalgic. I am glad to hear you enjoyed your trip to Oceanside and your stay at our hotel. Hopefully you will be able to come back soon! There are so many other great restaurants to try in town. Best Regards, Farah

"Awesome!"

5
27/07/2017

The staff were very friendly and helpful. The hotel is up to date and clean! In a nice part of the neighborhood, close to grocery stores. Perfect location to visit legoland! We had a nice and comfortable stay at this location!

"Fantastic Stay"

5
27/07/2017

This quaint hotel is in the right spot for anyone looking to get away to Oceanside (and not to far from a train station/freeway if you're looking to head to Downtown San Diego). The staff is extremely friendly. Rooms were very accommodating for someone both looking to zip in and out of their rooms and stay in a little longer in the day. Definitely would stay again!

"Vacation stay!"

5
26/07/2017

The hotel was beautiful, great breakfast which was kept stocked to ensure everyone got to eat. The staff was amazing just super friendly! Always saying hi and asking how your day was and telling you to have a great one! Rooms were gorgeous and super clean!

"The place to be"

5
26/07/2017

We stay here every time we visit Oceanside. It's close to the harbor and restaurants. Downtown is just up the street. Shopping is also very close by. You can't go wrong the staff is awesome and the cookies lol

"It was a great experience!"

5
25/07/2017

It was our first time staying in oceanside, and this hotel was awesome! Very neat from the moment i walked in! I was acknowledge immediately and with a welcoming smile form employees. The room was perfect. Everything was very neat and organized. Loved my stay here. :) for the employees whom worked Saturday july 22nd 2017 night shift thank you guys. You were awesome help. :) Will be staying here soon

"Excellent hotel"

5
19/07/2017

Best hotel we have stayed at. The staff were above excellent... We truly recommend this to anyone traveling there...the breakfast was so delicious... Our room was fabulously clean and the staff was very attentive

"Convenient Oceanside location"

4
19/07/2017

This hotel was great for our recent visit to Oceanside, CA. We booked it months in advance through a booking service and got a great rate. It's clean, friendly staff and the breakfast will knock you out. Usually it's the usual cereal, muffins, yogurt, etc. Here there were scrambled eggs, home fried potatoes, waffle makers, for a great start to your day. There is a patio fire pit for evening relaxation and coffee or tea 24 hrs in their media room. Would return.

"Visit to Pendleton"

5
17/07/2017

Second visit to this hotel and will keep coming back. Jessie and the rest of the staff go above and beyond to make sure you have everything you need. The hotel is close to the beach, as well as Pendleton, and close enough to other sightseeing attractions for all families to enjoy the beautiful California coast. The hotel is clean, well staffed and the breakfast is perfect.

"Beach Trip"

5
16/07/2017

I was very pleased with the accommodations and service we received while staying at the Best Western in Oceanside. We were able to check in early and were upgraded to a room with a complete kitchen free of charge. My family and I are planning another stay in the future.

"I would definitely stay again!"

5
16/07/2017

Was very impressed by quality of facility, cleanliness and positive attitude of team members - great job to management and staff! Breakfast was also very good! Pool area very clean - they even have a newer BBQ at pool you can use

"Very professional and helpful"

5
13/07/2017

My husband and I can in late and exhausted to this Best Western. We we're not expecting more than the usual mid range hotel experience. What really stood out at this hotel is the people who work there. Alyssa greeted us so beautifully and kind. We felt a sense of "aah" the minute we checked in. I needed a stamp...which is IMPOSSIBLE to find in Oceanside. Vera gave me one out of her own purse. Just very professional and sweet. Also Sarah, all of them. The breakfast was great. Not just bagels but omelets and bacon. The staff there was kind too. Very nice rooms too and a good manager.

"Great 4 night stay!"

5
12/07/2017

The stay was awesome. Jessi at the front desk was super helpful. She looked after our needs and truly cared for making our experience a great time! The full breakfast was a great way to start each day! Only issue was poor H20 pressure in the room. We're going to be back! Thanks again to Jessi.

"Highly recommend!"

5
11/07/2017

The breakfast was an amazing full spread with waffles omelets Bagels muffins coffee juices oatmeal with all the toppings! All the food was hot and fresh. The room was spotless! Staff was very friendly and very helpful! Easy walking distance to the beach shops and restaurants. I would definitely stay there again and I highly recommend this hotel in Oceanside.

"Stay during 4th of July Week"

3
11/07/2017

The service was great. The people serving breakfast were very professional and happy. Not happy with the room set up. It was very awkwardly set up. The bed was very stiff and uncomfortable. Pillows uncomfortable. I'm used to nice pillows at hotels and was surprised at the quality of pillows. Bring your own pillow if you stay here.

"Reasonably priced, well located, clean and a great breakfast"

5
10/07/2017

Checked out this morning after spending a week here. Staff were very friendly and helpful. Breakfast buffet is tops. Rooms are comfortable and clean. And as for value, absolutely no comparison versus another chain identifying themselves with the number "6" that charges as much and provides far far less. One piece of advice - if you're coming off I5 at the coast highway / 76 exit, the hotel entrance comes up right away after you make the right turn onto coast highway, so be prepared.

"Quick getaway to beat the heat."

5
05/07/2017

We were very pleased with our choice to stay at this hotel. We seem to always have luck at Best Western Hotels and this was no exception. Super nice front desk people. Nice pool and spa. Good hot breakfast. Hotel well kept and room was clean, comfortable and updated. We brought our bikes and they even told us we could keep them in our room. Short bike ride to the pier and strand. We did find the beach a bit too crowded so we went a few miles down to Carlsbad and found a great spot. Free parking and right on the sand. Now, if they only had a wine and cheese reception.....

"Wonderful stay"

5
05/07/2017

Hotel was clean, quiet, nice outside smoking area, nice landscape around the hotel. Complimentary breakfast every morning, lot of variety. Rooms very modern, but the best was the wall to wall shower best I have been in of all the different hotels I've stayed at over the years.

"Lovely but lumpy"

4
05/07/2017

This hotel is in a perfect area very close to the beach. The staff was attentive and professional. Aside from noisy neighbors (who were properly addressed by the staff), the entire stay was great, but the pillows were foam filled and lumpy. Other than that, the room was spectacular.

"Pleasant vacation stay"

5
04/07/2017

Comfortable, friendly staff, good location. Breakfast much appreciated and daily food preparation unexpectedly better than expected, though on a par with previous stays at other BW properties. Nice to find a property also with a full array of amenities for guests.

"Pleasant surprise."

4
03/07/2017

The service at this hotel was excellent. The front-desk staff is very courteous and helpful, making one feel very welcome. It really helps make your stay more enjoyable. The hotel is very clean and well kept. The continental breakfast which is included in the rate is very well served and the staff keep everything looking great. The turn to get into the hotel is a little strange but the location is very good regardless of this. Overall, it's a great value for families as it's close to activities like the beach, pier, Legoland and Outlet shopping.

"We will stay again!!"

5
29/06/2017

We had the pleasure of staying three nights at Best Western Plus Oceanside Palms. I cannot name just one thing that made out trip pleasurable, it was many. From the front desk Jessie, Sarah and everyone ,to the ladies in the breakfast room to the ladies of housekeeping and the maintenance people. Everyone always had a greeting ready. The hotel was immaculate. The pool was literally sparkling. The towels were ALWAYS stocked. Also, something that impressed us tremendously was the fact that the manager was ALWAYS present. Whether he was greeting people to checking the property, he was visible. Unfortunately, nowadays, customer service is a lost art. Not at this property! They have truly brought it back! Congratulations to all of you!

"Great experience"

5
29/06/2017

This is by far the best Best Western hotel I have ever stayed at. My family and I really enjoyed out time here. Tracy from the breakfast area was really nice and the breakfast itself was amazing. The front desk staff were all very polite, Alyssa was very easy to talk to and took the time to answer all of my questions. Paul, the GM, is very hands on and cares about the hotel's upkeep - in fact, on one occasion I saw him cleaning outside. It's nice to know that each and every employee here from top to bottom genuinely make strong efforts to ensure the hotel guests have the best experience. Thank you, Best Western, for making our trip so enjoyable!

"Legoland"

5
28/06/2017

Took my grandson to legoland and this was the motel in one of their packages. Very nice. Would use again if I take other grandchildren The girls at front desk were very personable. Felt safe in the area.

"Clean, accessible, friendly"

5
27/06/2017

Every staff member that we encountered was very friendly. The ladies running the breakfast were very attentive and kept a full variety of food. Close by restaurant and visitor information. 15 min walk to the beach. We would stay here again. Free parking!

"Clean room, great staff, amazing breakfast"

5
26/06/2017

The hotel is close to Legoland and the hotel itself is clean. They had free internet and a flat screen TV. The staff who greeted us during our 9 pm check in were friendly. They have vending machines available and the walk in shower was great and clean. The complimentary breakfast was great: they had waffle makers, oatmeal, cereal, eggs, sausages, etc.--my kids enjoyed it!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Annad, We hope you enjoyed your visit with us and to Legoland. Legoland is one of our leisure guests top destinations when coming to town. We appreciate all of the kind comments and hope you have an opportunity to join us again in the near future. Best Always, The Oceanside Palms Team.

"Clean hotel and Friendly staff"

5
22/06/2017

The front desk was friendly and very helpful. Room was clean. Plenty of parking. Breakfast selection was awesome. Beds were comfy. Every was clean, clean, clean. Highly recommend this location. Great experience overall

"Excellent stay for a weekend to Legoland area"

4
20/06/2017

Great location - very clean - staff is super friendly and helpful. Breakfast was very typical, but always fully stocked and a nice big breakfast area including outside seating. Close proximity to the downtown area and pier which allowed for less driving around town and trying to park. At night they had a nice fire on the front patio if you wanted to put your feet up and socialize with friends. Will stay here again on future trips to this area.

"good value"

5
19/06/2017

The rooms were nice and clean and beds comfortable. The breakfast had more options than some of the more expensive hotels that we stayed at that week. The staff were friendly and helpful. The work out room could have used more options, Over all a very good value.

"Great Hotel"

5
19/06/2017

Had a great time staying at this hotel, good location within walking distance of the pier and surrounding restaurants. Breakfast and rooms exceeded our expectations as we had stayed in many hotels during our travels. The staff were extremely nice and friendly, Vera and Ashley were welcoming and kind we were a little sad to leave. Would definitely recommend to a friend.

"Clean Hotel"

5
18/06/2017

Very nice hotel. I got a great deal on Bookings.com. Nice friendly staff, nice lobby, breakfast good for a buffet. Room very ok. Just a good place to stay, nothing to complain about, except I got a room next to where they were doing drilling and banging, apart from that all ok.

"Very good"

4
13/06/2017

Rooms are newly remodeled, clean, comfortable beds. Friendly helpful staff. Good breakfast. Huge bathroom with walk in shower, although no tub for smaller children. Location had easy access to highway, but surrounding businesses are less desirable.

"Nice Hotel , Great Staff!"

5
12/06/2017

Probably the nicest hotel on the street. Clean, comfortable, pleasant atmosphere. Highly recommend! Nice lobby, dining area and internet room. Laundry room and snack machines right off the elevators. Highly recommend

"Overall great!"

5
05/06/2017

Great check in, room was clean, breakfast was the best I've experienced at a hotel in recent memory, check out was a breeze. Staff was professional and courteous & amenities were in good condition. Location was convenient.

"Lovely Hotel"

5
04/06/2017

The staff at this hotel is excellent. They are friendly, and professional. They remembered me and my room number from day one. Great price, and nice rooms too. Wonderful location, within walking distance to the beach.

"Visit Camp Pendleton Marine"

5
03/06/2017

Stayed 4 nights and glad it was at Oceanside BW Plus. Actually made reservations elsewhere to reduce the expense but decided to bite the bullet & spend the extra money (to stay at nicer place). The room was decorated well and, more importantly, very comfortable & clean. The breakfast was quite good; something to which to look forward. The lobby has seating areas off to side of main entrance; good to sit/read after breakfast. The staff was also friendly, helpful & accommodating. The location was a few blocks from the beach and close to Pendleton base entrances. Oceanside is sufficiently close to San Diego (toured USS Midway). It is only a few minutes from Carlsbad where we visited the Museum of Making Music & walked around the outlet mall. The art museum in Oceanside was pretty good too (checked out the art while Marine & GF had their date night). Lots of good dining options in area too. Having a nice place to stay and return each night made for a very pleasant trip. We were all happy.

"Wonderful overall experience!!"

5
03/06/2017

My daughter and I had an issue with the a/c being too noisy but the manager was very accommodating and gave us a completely new room. Very clean and nice motel!! The breakfast was delicious and had lots to choose from. My daughter and I were very pleased with it. Would return and would highly recommend!!

"Thank you best western Oceanside!"

5
30/05/2017

Had a great stay at this hotel. Who knew a best western could be so nice! We were here over Memorial Day weekend for a soccer tournament at the SoCal soccer complex. Great centralized location for us. The front desk staff was very welcoming and helpful with recommendations. The breakfast was amazing with a huge selection and very well stocked. Loved the lemon infused water at the desk! The rooms were very nice and really liked the walk-in showers. Very quick walk to the beach and the pier. Would definitely recommend staying here...great location and affordable!

"Soccer team trip"

3
30/05/2017

Hotel was noisy at night, people drinking alcohol at night with glass bottles and leaving their empties all over the grounds. Towels all day left on the ground and chairs with no one cleaning them up.

"Very nice hotel"

5
29/05/2017

Hotel is located in a central location. It's still being renovated, but it's not a big deal. The best part about the hotel is comfort and the breakfast. Seriously the breakfast was quite impressive. Keep up the great job!

"Happy Slumber "

5
29/05/2017

This hotel was great. The staff is very friendly and helpful. The hotel is in a great location and very close to the beach. The room was great. Did not hear any noises from other guests while sleeping. The breakfast was delicious. I would stay again.

"Great location & value"

4
27/05/2017

Hotel staff was very professional & helpful. Rooms are very clean and feature microwave/fridge. Convenient to all Oceanside has to offer. This was my second stay at this location and I will stay there again in the future. Overall a very good experience!

"Great customer service!"

5
25/05/2017

My boyfriend and I stayed at this hotel over the course of 3 days or so and the front desk clerk Alyssa was awesome! She guided us with activities and dining that she enjoyed herself around town and everything that she offered was great. If you're ever staying here at this location say what's up to Alyssa!

"Very nice hotel"

4
22/05/2017

This is my second stay at this hotel as I have a daughter stationed at Camp Pendleton. I really like the staff they are friendly, and will help with anything you need. The rooms are clean, and the king bed is comfortable. The breakfast they serve in the morning is better than an continental at other hotels I have stayed at. I would recommend this hotel to anyone who has to stay in this area.

"Didn't get much sleep"

4
22/05/2017

Let me start by saying that this hotel is not in a bad location and the price seemed reasonable. My stay may not be typical, but I feel the need to share. I came for business and had to work at night. I told the person when I checked in that I would be working at night and requested a late check-out. She said the best she could do was a noon check-out. I got back to the hotel at 5 am and quickly went to sleep. At 9:30, I woke up to construction of the room above me. I called the front desk and they said they would have the construction moved and could let me check out at 1 pm. I tried going back to sleep, but within a few minutes, they were vacuuming the room next door. Then the housekeeping staff opened my door, even though the Do Not Disturb sign was in the key slot. When she saw me in bed, she apologized and said she'd be back later. Shortly after that, construction started on the room below me. Needless to say, I didn't get any more sleep. When I checked out, I told them that the construction woke me up and they comped my room. I didn't ask for it, they just did it. What I would have preferred was them being upfront with me from the beginning, telling me that there was construction going on when I checked in. And obviously some communication with housekeeping is needed too.

"Overnight stay for trip"

4
18/05/2017

Hotel is on busy street but the room was soundproof well,hardly heard any noise.California Tourism Infos Center is right across the street,provides good infos for our trips.Room is large but gym is small for a PLUS hotel, used the treadmill (1 broken) for a short time til the teen group show up and use it a chatting room.Kids used end to end rooms' s hallway as a race track,it is annoying cos they carried on for at lease an hour!Morning hour, we smelled cigarette or weed smoke around rooms hallway.Otherwise our stay would be perfect.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Tony, Thank you so much for letting us host your visit. We appreciate you letting us know about the treadmill, we've already made sure that both are operational and ready for those morning workouts. The weekend brought lots of families to town & we apologize for any disturbance that you encountered. We hope that this won't stop you from visiting us again soon. Thanks for taking the time to reach out to us. Best Always, The Oceanside Palms Team

"unfortunate events"

5
16/05/2017

I highly recommend this hotel, We stayed for two weeks due to plumbing problems at our home. Sarah at front desk, Paul Terzis the general manager, Jesse, and all staff greeted us every morning made us feel like family. Extremely accommodating to my elderly mothers needs.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
This is really nice to hear & although it was a "forced" vacation, we're pleased to see that our family was able to make yours feel at home. We hope we get the opportunity to host you again soon. Best Always, The Oceanside Palms Team

"Best Western, Who Knew?"

5
16/05/2017

I had the entire wrong perception of the Best Western Brand and I'm here to set the record straight, this hotel was phenomenal! From the curb appeal at the driveway to the artwork on the walls this hotel was everything that I needed it to be after a terrible experience at a nearby hotel. We booked the last two rooms from our cell phones and headed right over. The front desk attendant actually greeted us by name, still not sure how she knew it was us. But at that very moment, I knew we were in good hands. The hotel is well landscaped and manicured, every little detail is in place as it should be. The hotel was inviting, very well updated, exceptionally clean. I had no idea that the best western's had so much to offer but thanks to the staff and service at the Oceanside Palms, I will be on the lookout for Best Western brand when I travel. We were greeted each and every time we entered or exited the building. We were offered fresh baked cookies and cold water. Someone was always checking to see if we had what we needed and it was awesome. The rooms were very nice, the air worked great, the artwork actually looks like art not just pictures in a room. Everything is exceptionally clean, and I am quite the critic when it comes to clean. Everything was operational, no busted ice machines, no failing gym equipment, The area was safe to take a walk to the pier or to grab some food. I wouldn't hesitate to recommend this hotel.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Elaine, Let us start off by saying thank you for letting us host your stay and for the wonderful review. The hotel was built and designed by our owners with great care taken to ensure our guests enjoy the same experience as you. Reviews are extremely important to let us know when we're on track & we've already passed on your kind words to our team. We loved that we changed your perception & we look forward to your next visit. Best Always, The Oceanside Palms Team.

"Would definitely come back."

5
15/05/2017

I highly recommend this hotel! Our family only stayed one night to visit one of our family members (my nephew) at the Marines base before his deployment. And everyone raved about its cleanliness, comfort, and breakfast. The only negative thing I could say is we couldn't stay longer.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you for your families service to our country. It's always a pleasure to host our men & women in uniform and their families. We hope you are able to stay with us longer on your next visit. Semper Fi, The Oceanside Palms Team

"Had a great time"

5
14/05/2017

I'm a gold member of Best Western. I earned a lot of points from past stays but I never used them. When I called the Rewards department three people tried to figure out how to use my points for a free stay but they couldn't seem to make it work. I got different information from each of them also. I was disappointed and almost gave up until I called Jesse, the front desk manager. Jesse knew exactly what to do so I could use my points. He had such a positive attitude, was willing to help, and made everything work out to my satisfaction.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
This is really great to hear! We're so glad to hear Jesse turned everything around for you in a positive way. We realize you have many hotel options to use your rewards point & we are honored that you chose us for your stay. We look forward to hosting you again in the near future.

"Thanks for a good stay"

5
08/05/2017

An excellent hotel with highly professional and helpful staff. We were relocating to this area and the hotel accommodated all our needs. Staff helped us with room and then told us about all the wonderful activities in the area. Thanks again.

"Great rooms, great price."

4
08/05/2017

Had an enjoyable stay! Wonderful staff, great room size, loved having a kitchenette and access to the beach, stores, etc. I would recommend for families or couples. Will be back. Thank you to the great staff.

"Vera "

5
06/05/2017

We had the best time at this hotel, we were in town for a Marine Corps Reunion, I haven't been here in 13 years and these people like Vera made us fit right in, she answered all our questions and was a super professional would highly recommend. Thank you very much.

"Great find!"

5
05/05/2017

A very nice place to stay. Very clean and updated. The clerk who checked us in, Shawanda, was the sweetest and even came up to our room to help us with our TV later in the evening when we couldn't get it to work. Will definitely come back to enjoy again.

"Best Western is the Best!"

5
04/05/2017

I was pleasantly surprised with The Best Western. It was better than i expected. The room was nice, clean, and big. I loved having a fridge, microwave, sink, stove, plates and utensils. We will definitely be staying here again when in the area.

"Will stay here everytime I visit the area!"

5
02/05/2017

This hotel is so close to everything! Great options for dining in the area. The breakfast was awesome so that helped us save a little money. The pool and hot tub were great and towels right there! The staff was genuinely pleasant and professional. I felt safe and very comfortable here!

"Home away from home"

5
01/05/2017

Our close to home destination- they're always friendly, rooms nice, clean- love the new showers- close to the beach and other attractions- usually can count on Best Western- this is one of our favorites

"Best place to stay in Oceanside"

5
01/05/2017

My experience staying at this Hotel was excellent from reservations to my room and all the staff, the room was as it appeared in the photos, clean and comfortable, the staff professional, courteous and friendly.

"Great place!"

5
29/04/2017

The room was large, clean, and had a full kitchen. The hotel is walking distance to everything which is awesome. Check-in was easy and the staff who checked us in was very friendly and helpful. I just wish I had stayed more than one night!

"Average hotel"

3
27/04/2017

Stayed for a trip to Legoland. I usually avoid Best Westerns because I had bad experience before and prefer Marriott properties, but couldn' t find ones with reasonable price around that area. But, this is a Best Western plus, so I thought it is somewhat better than the regular Best Western. Pros: - Close to Legoland (15-20mins drive) - Wonderful staff, especially the ladies working in the breakfast room, please tip them if you go there. The front desk managers are nice as well. - Pretty clean room - I think the insulation is pretty good. I didn't hear any noise from the neighboring rooms. Now, the cons: - Standard room is really small. If you have more than 2 people, consider getting a room with kitchen (bigger room) even if you don't need the kitchen. - Dirty elevator - Sewer smell from the sink in the bathroom - Shower knob broke, luckily on my last night there - The pictures on tripadvisor look a lot better than the hotel itself Regarding the broken shower, it happened at 9 pm at night when we desperately needed to take shower after a whole day at Legoland. The front desk manager was pretty helpful, he tried his best and ended up lending us a pliers so we can turn the shower knob with the pliers. Not the best outcome, but at least we were able to shower. He gave us some discounts from the final bill. Will I stay here again? No, if I can find others with reasonable price around the area. Little details, like sewer smell, shower knob, elevator cleanliness matter. So, please pay attention to that.

"Pleasant surprise"

5
25/04/2017

My wife were looking at the last minute for a place to stay in Oceanside and found quite a few places already booked. We came upon this hotel and decided to give it a try. We enjoyed our visit starting with Shawanda's smiling face checking us in. The breakfast area was well stocked with multiple choices for hot and cold items. The folks manning the area were great at making sure everything was filled, clean, and were genuinely happy to see everyone. Our room was very clean and house keeping was very responsive to our requests. The hotel was near a highway, but noise was never an issue. We got a good night's sleep every night. We didn't use the pool, but saw families enjoying themselves. We would definitely recommend this hotel to people visiting the area. We'll be back when we're in the area.

"3 nights in Oceanside"

4
24/04/2017

Very good location and facility. Best breakfast buffet I've had in a long time. Each morning the breakfast room was busy and full of patrons, but there was enough room and options for everyone. Clean rooms, fitness room, great front desk staff. I'd recommend this Best Western to travelers looking for a clean, nice place to stay. Easy freeway access, without any freeway noise.

"Best hidden gem in Oceanside"

5
23/04/2017

I stay here every 2 weeks for work and I must say, this is a very cool and clean place. If I had a family, significant other or if I just need to get away I would definitely stay here. Highly recommended and Sarah at the front desk is super friendly and witty when it comes to jokes! Staff is super friendly and professional.

"Can't go wrong with Best Western Plus"

5
23/04/2017

Very nice "newer" hotel with all the amenities. I think they have the best free breakfast in the hotel industry. I also liked the free wifi with a simple login. I will consider Best Western Plus for all my future travel when available.

"1 Nighter"

5
20/04/2017

Just passing through, I drove by the Holiday Inn and it looked cheap and cheesy, I checked TripAdvisor reviews and decided to stay here at the Best Western. It was quiet, clean, and just what I needed. The bed was super comfortable and the room was modern. I don't typically like staying on the first floor usually, but it was surprisingly quiet.

"Great stay, nice hotel & staff!"

5
19/04/2017

Best hotel value in the area. Courteous and nice staff especially Sarah the receptionist. Had a pleasant stay with family. Highly recommended! Hotel is only 15 minutes from Legoland. Breakfast is included

"Comfortable and convenient"

5
18/04/2017

Comfortable room and beds. Great location and great staff. Even when an issue it was resolved without causing an inconvenience to me or my son. Their breakfast was better than other hotels. We will be back.

""Best" Best Western"

5
16/04/2017

Excellent location! Close to Dana point Laguna beach and Carlsbad. There's no charge for parking and that's a huge plus! Staff was extremely courteous. Rooms were very clean with comfortable beds and pillows.

Farah T, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Nataft1, Thank you for taking the time to review our hotel. I am so glad to hear that you enjoyed your stay with us. We are lucky to be is such a beautiful area smack dab in between Laguna Beach and Carlsbad. I am glad you appreciated the free parking, as this is a rarity in Southern California! Hopefully you will come back and visit us soon! The weather is absolutely amazing. Best Wishes, Farah and the Best Western Plus Oceanside Palms Team

"Top Notch Customer Service"

5
16/04/2017

We were at this property (8 of us) for two weeks and I cannot express enough how well we were treated. The staff here went out of their way every day to accommodate us. The food was good, the location was great and the service was fantastic! Looking forward to returning.

Farah T, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Tunkpunk1, Wow! Thank you for choosing our property to literally be your home-away-from-home. Two weeks can feel like a long time away from family, so I'm glad the staff treated you well. Hopefully you were able to stay in one of our premium kitchenette rooms with a stove top, and refrigerator so you were more comfortable during your extended stay. We look forward to your return as well. Sincerely, Farah and the Best Western Plus Oceanside Palms Team

"Around the corner is the harbour, surfing and access to the highways"

5
13/04/2017

This hotel has the friendliest and most helpful staff and we felt like one of the family. We were lucky to get the kitchenette room, which has a view of the surf only a few blocks away. The room was so comfortable we stayed for 10 days!

"Trip to Legoland"

5
12/04/2017

A very pleasant stay at this hotel. We booked late and this was the best value we could find and it turned out to be a great choice. Met some lovely guests in the hot tub of the hotel too. Family friendly place. Staff were great. Clean rooms and comfy beds.

"Best value in Oceanside and Carlsbad!"

5
08/04/2017

Easily the best value out of any hotel in a 25 mile radius from Carlsbad to Dana Point. The quality of Oceanside Palms is closer to a 4 star hotel, while having a better price than most 3 stars. The room was spacious, and had a large bathroom. Breakfast had more than adequate variety and quality. Every member of the staff I interacted with was very friendly, helpful, and exceptionally courteous. Under 5 minutes to the beach, Oceanside Harbor, and the highway ramp to get to nearby cities with ease. If you are planning to go to Carlsbad or Oceanside, don't bother looking anywhere else.

"Good value off the beach"

4
05/04/2017

We stayed three nights the middle of March. Room was comfortable and clean, hallways could have been cleaner which would have made a better impression on arrival. Staff was very friendly and helpful. Pool and hot tub could be greatly improved. Free breakfast could have more variety and be improved upon. Would stay again for a limited time in the future.

"The only place for me!"

5
03/04/2017

My gosh my last review of this place was outstanding I really couldn't find anything wrong. And just when you think it can't get any better it does. All the standard stuff is still perfect the rooms and the breakfast buffet and the great Wi-Fi and all the cable channels all the places that you can sit the fire pit outside which is huge the sitting room off the lobby is huge all the great places you can spend having wonderful conversations with friends or family and the office Center has all you could want if you're there on business. the size of the TV alone in the lobby will make you want to come back for more. But what makes this hotel a five-star hotel and will always make you wanna come back is the best staff by far of any hotel I have stayed in and I have stayed in lots of hotels. The staff will bend over backwards to make your stay the best you can have if you need it they will try to get it for you , if you want to know a great place to go close by they can tell you the best places to go. Managers Farrah and Jesse have something about them that most managers do not have they make you feel wanted and very comfortable. And genuinely happy that you picked their hotel to stay at , I in all my years of staying at hotels have never come across anyone who can compare to these two when it comes to customer service. If you happened to get lucky enough to come across Sarah or Alyssa or shawanda or Vera or Ashley consider yourself lucky. Jesse and Farrah picked out the best people that they could find to make your stay at this hotel the best that you will experience. And for those people who complain about little things like a bagel isn't fresh I hate to break the news to you maybe you got the bad Bagel of the day. this place is not overpriced if you book in advance you get great rates, I have stayed at 500 night hotel rooms and you know how I was treated like a number there was no special treatment from any of the people that work there , but here the employees every time you go will make you feel appreciated don't miss out on this Gem of a hotel. I am booked to go there every month except June and September all the way through March of 2018 I try to go once a month because as I drive away on my way back home I want to turn around and go right back and any place that makes me feel that way is a place that I want to be as often as I can. take it from me I know most the time you go to a hotel you're going somewhere else and it's a place to put your stuff and sleep, take it from me take a little time out and enjoy this hotel you won't be disappointed.

"Queen beds are NOT queens"

4
01/04/2017

Great family hotel. Fun pool and hot tub. Solid breakfast. Great place to stay for Ironman Oceanside. Only gripe, the queen beds are fulls not queens. My feet hang off the end of the bed about 6 inches.

"Amazing stay!!"

5
28/11/2016

Alyssa at the front desk was beyond helpful to me. He helped me get a room in the middle of the night. Made sure that everything was perfect. She was such an amazing help to me that I really hope her customer service is there every time I come down to Oceanside!

"Thank you, Meagan!"

5
27/11/2016

Excellent hotel and service! From the moment we entered, we felt comfortable. Everything was very nice and pleasant. The exceptional quality at this hotel was Meagan at the front desk. Meagan was excellent! She was not only professional but was very much a person with efficiency and heart. When our family needed to change to Best Western Plus at Oceanside, Meagan made accommodations to make our move most comfortable. Our family was under much stress. Meagan made a bright spot in this time of gloom. Thank you...

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
It's so amazing to hear what a positive impact Meagan had on your visit with us, especially under such a challenging time for your family. We will certainly share your kind words with her and our management team. We hope that your next visit with us is under better circumstances, until then our thoughts and best wishes our with you. The Oceanside Palms Family.

"Camp Pendelton Visit"

5
26/11/2016

Very helpful and friendly staff. The hotel as a whole made our stay in Oceanside a pleasant experience. Would stay there again. A great value for anyone traveling with children and great location. Planning another trip to Oceanside for the festival of lights and will stay only at the Best Western!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
We have the pleasure of having many of our guests visiting family and friends at Camp Pendleton, so we are excited to hear your family enjoyed your visit with us. We look forward to your return trip for the Holiday Boat Parade of Lights, it should make for another wonderful weekend. Thank you for going out of your way to share your review with our future guests. Best Wishes, The Oceanside Palms Team.

"Vacation"

3
21/11/2016

Hotel staff was extremely helpful pointing out things of intrest around Oceanside. Easy walking distance to the beach, the pier, downtown and many great restaurants. Within walking distance of the train station take the coaster to San Diego. Great trip. Hope to stay here again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Dave, Great suggestion on the Coaster Train, this is a great way to enjoy an excursion for the day to San Diego's coastal cities and still get back in time to enjoy our beautiful beaches and pier. We look forward to you joining us again in the near future. Best Always, The Oceanside Palms Team.

"Close to the beach"

4
15/11/2016

Close to the beach! Meagan (with a heart ??) was awesome! She was very helpful to us, and anyone else she helped. Room was a suite. Big for our family of four. Full kitchen which was nice and also had a huge walk in closet!!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Thank you for going out of your way to let us know how well your visit went. The premium rooms are a great deal, we hope you were able to utilize the kitchen and barbecues during your visit. We truly appreciate your kind words about our Meagan, she is a great representative of our hotel and we look forward to having her as part of the team for years to come. We all look forward to hosting you again, -The Oceanside Palms Team.

"Good price for accomodations"

4
10/11/2016

We spent four nights here and found the location to be convenient to restaurants, beach and close to the I-5. Rooms were adequate and very clean. The entire hotel was well maintained and the staff most helpful. Having the breakfast included was a bonus. Would definitely stay here again.

"Good solid value"

4
07/11/2016

We stayed here overnight, participating in Oceanside's Bike the Coast/Taste the Coast event. It was a good deal on Hotels.com, significantly less expensive than booking direct with Best Western. The receptionist told us that they had just received the highest BW rating on a recent inspection, and they were obviously very proud. The service was very good on checking in. Though we wanted a late checkout based on the following morning's bike event, they were understandable loathe to grant this but did allow us until 1130. There were numerous bike event participants at the hotel, and they tried to put everyone on the first floor. We were on the third floor, with no major issues except the screaming children in the room next to ours. Apparently, this site hasn't heard of thick walls or soundproofing, but certainly the bratty kids were not the hotel's fault. What was within control of the hotel was the breakfast. Horrid planning and terrible service, especially since they were well aware of the number of bike event participants that would be heading to an early breakfast. They ran out of food, the continental items (yogurt, fruit) were at a premium, and basics like OJ and water were not replenished in a timely manner. It was a horrible free-for-all, when they could easily have stocked up on athlete-friendly items that would have been simple to prep and serve (yogurt and fruit were a nice though but badly executed, and they could/should have had breakfast bars or something equally easy to grab and go). They have a pool and hot tub at the end of the building, and lots of free parking. It's a bit of a challenge to get back on the freeway, crossing the Coast Hwy. All in all, I think a normal slow day would have seen a totally different experience. However, it seems to me that a hotel wants the rush and increased business, and therefore should be prepared to service (and earn) that business.

"Love this place"

4
05/11/2016

Third stay. Same gr8 experience. Love Oceanside. Little disappointed on the increase in room rate when I requested another night's stay. That floating room rate is greedy and disappointing. Other than that this hotel is always a gr8 experience for us.

"Nice value"

5
02/11/2016

This hotel is very clean, modern and well serviced. Very good overall value and close to dining and the harbor. The staff as both friendly and helpful. The breakfast is above average and the breakfast area was very clean. Plus there is some outdoor areas to enjoy.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Thomas, Thank you for taking the time to give us such a nice review. Please join us again.

"Careful of bathtubs as they can be slippery!"

4
27/10/2016

Both my brother and I slipped in the bathtubs in our (separate) rooms. I actually slipped twice. We called the front desk to let them know after the first slip and to see if they had a bath mat, but they didn't. My parents (in their late 70's) were also staying there, so this concerned me a lot. It was very disconcerting. It was odd because sometimes the tubs seemed like there was enough traction, but a minute or two later they are slippery, and vice versa - slippery to begin with, fine as the shower goes on. Should be addressed, IMO. I have stayed at LaQuinta (next door) in the past and will probably stay there next time I am in town. Rooms are larger there and no slippery tubs! I go often as my daughter lives there.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Dear Melanie A. I want to thank you for your review and giving our hotel 4 out of 5, 5 being exceptional. As the General Manager the safety of my guests is the most important responsibillity therefore I am very grateful everything is ok. Our tubs are made of non skid material and we do have special mats should a guest request one. I am investigating to find out why you were told otherwise and in the meanwhile, just to be proactive, ordered more of those mats. We do have rooms as large as the La Quinta's rooms and I invite you to come back and stay and experience those. Contact me directly and I will be happy to reserve one of our premium rooms as well as apologize in person. Sincerely, Paul Terzis

"San Diego Trip"

5
22/10/2016

I stayed here for a week and it was great customer service, I stayed here because i was visiting my sister in law and nieces and newphews in national city, the beach was close by and had a park and had fire pitts so you can camp near the beach, fishing

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
We hope you had a wonderful visit with your family. Thank you for letting us host you during your visit.

"I'm a fan!"

5
22/10/2016

We've stayed at this hotel several times this year and I can honestly say, "I'm a true fan" of this hotel. The service personnel from the front desk,housekeeping, maintenance and breakfast staff were all super friendly and helpful! The rooms are comfortable and clean and the friendly staff makes you feel like part of their family. Truely unique in the hotel industry from my experience.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
We appreciate your kind words & will be sure to pass along your thoughts to our crew. Please come again.

"Great place and wonderful staff! "

5
22/10/2016

My family has got three rooms and they kept us all together. The rooms are clean and updated, but the staff was the best of all. We really appreciated the kindness and professionalism of all, but especially Sarah and Jamie at breakfast! Thank you for the smiles and help. Made our stay that much better.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
What a great review, we look forward to your next visit.

"Perfect"

4
21/10/2016

This was a very easy and comfortable stay while having to deal with Doctors. I would come stay again anytime. Everything was very clean - beds comfortable - breakfast selection great - staff was very kind and extremely helpful.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Doctors are never fun, we're glad to hear everything went well with your stay.

"Very friendly staff, not best location"

4
20/10/2016

We were in King room with kitchen on 3rd floor, far west end, window looking toward ocean. Would not call it Ocean view, but we could see it between buildings, and beyond rooftops. No elevator on that end of hallway, had to go back to front end of building to ride up/down, but stairwell right next to our room which we used when not carrying stuff. Kitchen has bare essentials, but no dishwasher, so not exactly certain how clean any of the serving ware was. And no scrubbing pad/brush to clean stuck on food on pans. Refrigerator nice and clean. AC worked great but quite noisey. Window could have been opened for cool air, but traffic/train noise already bad with it closed. Getting back to freeway from hotel a little confusing, and not super easy...lots of traffic. Hot tub not very hot for our taste, but it was clean. Walk to beach on long side if you are bringing chairs/cooler etc... I would book a room closer to beach if that is your intention for your visit...or even closer to the harbor where there is an underpass to get past the train. Staff super friendly, and always smiling. They found my cell phone that I left in the lobby, and promptly returned it to me before I even knew I lost it!

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Dear swimdesertrat, Thank you for selecting our hotel while in Oceanside. I am pleased the staff met your expectations and retrieved your phone. I am glad you mentioned the elevator for the back of our building. I am pleased to announce that within the next few months an elevator will be installed which will enhance our guests convenience and comfort. The hotel will have two elevators. I am addressing with staff the issue of cleaning supplies in our premium/kitchenette rooms ( our best value rooms) however we will be delighted to "do the dishes" upon request. Please feel free to contact me next time you are planning a visit to Oceanside. Sincerely, Paul Terzis, GM

"Good sleeping"

4
19/10/2016

This is s nice newly renovated hotel. Clean, comfortable bed. Nice bathroom! Good breakfast! Only tricky thing is that the driveway in us kind of tucked away and can be tricky to find the first time. Would stay here again

"Friendly staff, quiet,"

5
18/10/2016

Room was a double queen on 3rd floor. Very quiet and everything worked good, Check in staff and exit staff very nice. Have a wonderful breakfast area with many hot and cold choices. I would stay again in a heartbeat

"Mother of family"

5
17/10/2016

Very clean hotel. Fantastic staff who were very helpful getting directions to Legoland. Good breakfast with a lot of choices. Best coffee I have had at a hotel. My kids used the pool which was clean and well kept. Will stay here again!

"Very nice hotel for the price."

5
17/10/2016

Our room was a decent size, very clean, all new and modern. Better than average free breakfast; great location; nice staff. The only thing missing is it's not really a nice walk on the busy streets to the nearby beach or harbor.

"Pleasant Surprise "

4
16/10/2016

Stayed here when we visited Legoland. Very nice surprise! Staff was very friendly. Hotel has been remodeled and has a nice, transitional decor. The breakfast was ok - a tad salty on the hot items but a nice selection of food. I would stay here again. Close to Oceanside Pier.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Stephanie, Thank you for letting us host your stay. I hope you had a great trip to Legoland, it's definitely one of the most visited spots for our families. Thank you for your feedback on breakfast, we will look into what other options we can offer. Looking forward to your next visit.

"Excellent service"

5
13/10/2016

This hotel offered excellent presentation and service. It was more upscale in appearance than I expected for the price. The staff was always smiling and friendly. Breakfast was great. Manager was running around helping the staff in the morning at breakfast and even picking up trash in the parking lot in his shirt and tie. Very impressive.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Hollie, Thank you for the kind words about our property and team. They definitely take pride in the hotel and helping to ensure our guests enjoy their visit. Looking forward to your next visit.

"Pleasant and Relaxing"

5
13/10/2016

Stayed 4 nights and had a very pleasant experience. The facility is very clean and well maintained. Rooms and lobby are all nicely decorated in a modern contemporary style. Good breakfast in the morning. All staff members are very friendly and helpful, very response to guest needs. Walking distance to beach and harbor. This is my go to hotel in Oceanside.

"Clean, quiet and super friendly! "

5
12/10/2016

The other reviews are not wrong. Right on N Coast Highway 101. Across the street from visitor center and In N Out burger. (yay!) Large rooms. Staying in room 316 and it is great. Comfortable beds. Clean. Nice bathroom. Love the angled bathroom setup which allows for more room in the bathroom itself and the bath shower. Water pressure could be stronger, but this is California afterall. Breakfast is great. Couple waffle stations. Eggs, bacon, sausages, omelets depending on the day. Hot oatmeal, fruit, yogurts for the healthier crowd. Yum! Staff is awesome. Always friendly, from the front desk, to cleaning staff, to the breakfast room attendants. Paid approx 100 usd per night for double Queen room. Free parking. Free WiFi. Fridge and microwave in room. Outdoor pool. To list one 'meh' thing .. Single elevator. 2nd elevator appears out of service. No biggie though. Might just have to wait an extra minute. Would definitely stay again.

"EXCELLENT customer service"

4
11/10/2016

EXCELLENT customer service in every aspect from this Hotel..Front desk!! Cleaning !! and the breakfast employee!!! ALYSSA at the front desk greeted us like we had been friends/family..Once she heard my name on the reservation she commented that she remembered talking to me on the phone..I told her that with all the visitors that come in and out of the hotel, I was surprised that she remembered my info and our conversation. Alyssa smiled and said that she cares about helping all of their visitors..I was MOST impressed with her genuine demeanor and professionalism.

"Homey, comfortable and convenient"

4
11/10/2016

A comfortable spot to visit sights in the San Diego area. The hotel has a homey feel with a lot of comfortable little spots to sit in and outside. Bed was comfortable and room was quiet and could be completely darkened. Pool area was clean and well maintained. Nice, easy walks to the pier and harbour and within walking distance of restaurants. Staff is outstanding, helpful and pleasant.

"Friendly & clean"

3
10/10/2016

We stayed at this hotel for 2 nights with our teenager in a king + double sofa bed room. It was clean, air worked extremely well (hubby likes to freeze me out!). It is located right off the I-5 near the harbor & is very close to Camp Pendleton. The front desk staff were all very friendly as well. They have a little patio area with a gas fire and 2 little seating areas with TVs (one is part of business center). They served the normal hot breakfast of eggs, sausage, etc. but we did not eat there. The only problem was the rock hard bed - we have a sleep number bed at home which my husband & I sleep with the bed set to 35 & 45 respectively. So we tossed & turned ALL night and back muscles were cramping quite a bit. But this is pretty typical of these lower budget hotels. Overall, it is what you expect from a Best Western - I have not stayed at BW Plus before so nothing to compare to from that perspective.

"Nice hotel, friendly staff"

4
10/10/2016

We r having a nice stay at the Oceanside Best Western Plus. We upgraded to a room w/a kitchenette. The mgr said we would have a room w/a view of the ocean but he nelected to tell us that we would be looking over the tops of a trailer court. I thot that was a little deceptive. The breakfast was very good this morning, the attendent did a good job.

"it was ok not to my best western plus standard..."

2
09/10/2016

well I have stayed in 2 hotels in oceanside that I consder about the same type of hotel.. but when i stay in hotels I usually stay in best western plus.. first time I stayed in differnt type of hotel in oceanside and I like it,,, I stay at this best western plus thursday the sixth of october..... well I am mainly comparing to the last stay I had in oceanside at the other hotel.... well I went to check in and it was ok,, the person was friendly but seemed like it was forced friendly which is kiinda fake,,... than I ask if they had complimentry tolitries. like toothpaste and to the othbrsuh and razor and \\shaveing cream cause I usally forget those items, they said yes but I had to buy it,, that was the first time I had to buy stuff like that from a best westerm plus so right after that that was a minus for me for the hotel,,,,,if the hotel has to hold a fee on your card for incendentals rather than takeing your card number thats a minus for me.. Other hotel I stayed in oceansdie did not charge the fee even tho the fee gets reverse when you check,,, the jacuzzi was warm but wish it was a little hotter..the pool did not seemed to be heated... the room was just ok... it was like any other hotel of that qaulity too me ...to me there was nothing really special about the room... they had a mico wave and a fridge. tV and bathroom.. I t had ac .. it worked good but not as wells as I wanted too..the view of the room ,, I think I viewd moble homes... The breakfast was a standard best western plus breafast.. with hot and cold food like eggs sausage cereal and pastiers juices milk and bread,,, yogurt and fruit and the famous waffle makers that most hotels have,,,, breakfest rooom was good size. the bed was ok bbut i have slepont better... it was ok would i stay here again if I was in the area proably not,, I would try a differnt one or stay in the hotel that i like when i first came up here... if they would change some stuff i might give it another try

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Dear AvocadoAdam, Thank you for choosing the Best Western Plus while visiting Oceanside. The staff and I are honored to have received hundreds of very positive reviews about the staff, service, amenities, comfort, location, complimentary breakfast, complimentary Wi-Fi, complimentary parking, welcome freshly baked chocolate chip cookies and value. I read every review as it helps me with my responsibility to always improve and offer every guest an exceptional stay. I sincerely appreciate your feedback and based on your comments we are now offering complimentary generic toiletries as well as brand name for purchase. Our pool is heated all the time. The $50.00 hold on the credit card is a standard in the industry, many hotels and especially car rental companies hold a much larger amount which is immediately reversed upon check out. Please contact me directly so you can tell me what stuff we need to change, I like to earn your confidence and business again. Sincerely, Paul Terzis

"Fantastic hotel"

5
09/10/2016

Spent four days in Oceanside in September. We have been to California severale times, but this was our first time in Oceanside. It will not be our last. We chose to stay at Best Western Plus because of the good reviews. We were not disappointet. From the time we arrived we loved it. Nice, helpful staff, clean rooms and super breakfast. If you ad good location (close to beach and shopping) and lovely weather to that, you get a perfect stay. I will absolutely recommend this hotel. If ever in Oceanside again this is where we will stay. 4 happy norwegians

"Awesome hotel"

5
08/10/2016

Kat was very helpful and accommodating at Check-in. The staff at this hotel was unlike I have ever seen, very helpful and friendly! Keep up the great work! I look forward to staying at this hotel again in the future.

"Will Stay There Again"

5
08/10/2016

Our airline held us up a day and Best Western was excellent to cancel our first night for us without charges and we were able to keep our room for the other three nights that we had scheduled. This alone spoke volumes for this hotel. Everything was wonderful and everyone was so friendly! I will be back! :o)

"Oceanside near harbor"

4
06/10/2016

We chose this hotel because it was a Best Western Plus and I could use reward cards. It was close to Camp Pendleton where we had been with family. The staff is excellent. So friendly and helpful. We were given a room with a kitchen, which I didn't even know I was going to have, It was perfect, as we had a 7 month old and a five year old. There was plenty of room for the stroller and other baby items. It was perfect for our needs.

"Second Home"

5
06/10/2016

We have been coming to this Hotel now for about a year. Every time we come here we receive excellent service. The staff that work here continue to go out of their ways to make sure that our stay is as comfortable and hassle free as possible. The rooms are always very clean and comfortable. The beds are comfortable. The breakfasts are plentiful and you have a good variety of things to choose from. Swimming pool and Jacuzzi are always clean and very well maintained. They also have Barbecues out at the pool area for guests to use. The gym has everything that will give you a good workout. They also have a laundry room. I will continue to stay at this hotel and highly recommend it to anyone that will be visiting Oceanside.

"Good Stay"

5
06/10/2016

We stayed one night here at this hotel. Check in and out was fast and the front desk staff was friendly. The breakfast was good and the breakfast attendant worked very hard keeping everything stocked and clean. We used the laundry and everything worked fine. The beach was not too far of a walk. We felt like this hotel was a good value for what we paid.

"clean, friendly, stylish, great service"

5
04/10/2016

I have already posted a review on Trip Advisor. I can repeat that this hotel is a wonderful space with remarkably friendly and professional staff. Breakfast was varied and fresh. Decor very peaceful and pleasing.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
How great is that, a double-header review! We're thrilled to see your return visit with us went so well. Thank you very much for going out of your way (2x) to share your thoughts with our future guests, we are certainly looking forward to trip #3. Best Always, The Oceanside Palms Team.

"Visit to Oceanside"

5
02/10/2016

My husband and I stayed here on our trip to southern California. He was a Marine stationed at Camp Pendleton from 1970-1972. We chose Oceanside as our "base" because he spent lots of time in town while stationed there. I chose this hotel based on the reviews on Trip Advisor while planning the trip. I was not disappointed one bit. The facility is clean and nicely decorated. There is ice cold fruit flavored water in the lobby, along with cookies in the evening. The room was quiet and comfortable. The staff was friendly and accommodating if needed. Breakfast was pretty normal for a hotel. Hot foods offered each morning. Personally, we would prefer bacon over the sausage offered each day. We would definitely choose this hotel again should we visit the area in the future.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Mary Jo, Thank you for your families service to our country. We really appreciate that you chose us based on our TripAdvisor reviews and that you went out of your way to share one of your own. Thank you for your thoughts on breakfast, we are always looking for ways to step it up for our guests. We're looking forward to your next visit with us. Best Always, The Oceanside Palms Team

"Buffalo Soldiers MC Oceanside Annual"

5
02/10/2016

The hotel was excellent as well as the staff. They ensured our group had was check in was expedited. We reached a warm welcome and the hotel was very helpful for all our needs. They had a bike wash available and reserved parking. It was such an amazing stay and the breakfast was fabulous. Truly enjoyed the 24 access to the fresh coffee and tea. Looking forward to our next stay.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Charlette, Your group was absolutely wonderful to host & we can't wait to host you for your next gathering. Thank you so much for sharing your experience with everyone, we will certainly pass along your kind words to the staff. All Our Best, The Oceanside Palms Team

"Recommended Stay!"

5
29/09/2016

Great hotel, service and price. The location of this hotel was awesome, next to the pier with lots of restaurants and shopping near by. Walking distance to the weekly street fair type farmers' market in the evening. It was a quick trip this time, however, we enjoyed it so much when we return to visit family, we will definitely re-book here.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Tina, You picked a wonderful time to visit, both the prices and weather are wonderful. Great to see you made it to the Sunset Market, it's one of the most popular events & we're fortunate to have it every Thursday year round. We wish you had more time to stay with us, hopefully your next stay can take care of that. Until Next Time, The Oceanside Palms Team.

"Best hotel in Oceanside CA"

5
29/09/2016

Great experience! Hotel offers fruit flavored water in the lobby,a comfortable sitting area with TV,a firepit sitting area outside,a business center with a coffee bar, free wi-fi, great breakfast with hot offerings, exercise room. Guest rooms are large and nicely furnished - beds are very comfortable. Location is great for walking to the Oceanside Harbor or into the downtown area. Would love to stay here again!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Joan, Such a wonderful review! It looks like you thoroughly enjoyed your visit. Great to see you chose to park the car and stroll the town, Oceanside is definitely a walkable beach area with many restaurants and shops. We hope you find the time to join us again soon. All Our Best, The Oceanside Palms Team.

"Very close to the beach and Pier."

4
28/09/2016

We chose the BW Palms because we were looking for a house to purchase in Oceanside or San Marcos, CA and it is right on the Pacific Coast Highway and near all the stores and restaurants in beachfront Oceanside. We had a first floor room (#121) and it was nice enough but it was too far from the handicapped parking for me. My faults with the room were that we had damp towels every day we were there ,which was a week, the bathtub had no safety stickers in the bottom for standing while showering and the maid service was very slow cleaning our room as we never knew when she would show up. The very best thing in the hotel were the drink dispensers in the dining area which were available 24 hours a day. The Nescafe coffee machine made individual cups of the best coffee in town plus the creamer machine and three juice machines all good. The front desk was always friendly and helpful but could not get the damp towel situation fixed. We never ate breakfast there although it was included with our room as we went to the Beach Break café every morning but we did use the coffee and juice machines the whole week. We would stay there again if they gave us a room closer to the handicapped parking lot so all in all it was a pleasant stay.

"Great Anniversary Weekend"

5
26/09/2016

We chose this hotel off the internet because it looked nice, we wanted near the beach and we like Best Western. There was no problem checking in even though we arrived early. We told them we were celebrating our 38th Anniversary, and they offered some discounts for restaurants in the area plus gave us some great recommendations for places to eat. We went to dinner and when we returned to our room there was an Anniversary card on the bed with everyone's signature. That was so nice. We really enjoyed sitting by the fire pit each evening. The staff was so friendly. Every time we came and went we were greeted by the staff. They asked us about our day, how we were doing and thoroughly made us feel like we were special. Breakfast area was very nice. Didn't use the pool. Rooms were nice and clean. Would totally recommend this hotel.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Karen, Happy 38th Anniversary, it sounds like the both of you had a great time. Many of our guests have decided to stay with us based on reviews such as yours, so we sincerely appreciate you taking the time to recommend us to them. We're glad to see we could do a little something extra to make your special day a bit more memorable and we certainly will be here to help you celebrate your 39th. All Our Best, The Oceanside Palms Team

"Great location"

5
26/09/2016

Very nice hotel. Located only a short drive from the beach or downtown; was a great central location. Great seating in the room with a loveseat & ottoman, plus the obligatory desk chair. Would definitely recommend.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
We are so happy to see that you were pleased with your visit. Oceanside is one of the few beach towns that offer free parking for it's visitors, or if you choose we're only a 12 minute stroll down to the water. Thank you for your kind words and recommendation to our future guests, we hope you find the chance to come back soon. Best Always, The Oceanside Palms Team.

"Karl G"

5
25/09/2016

Outstanding. The girl checking us in, Farrah, was great. So polite and accommodating. Gave us great choices for an after dinner tap room. The tap room, called Barrel Republic, is the most unique taproom ever.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Karl, We're so glad our Farrah was able to point you in the right direction for dinner. Barrel Republic is one of the many new craft beer inspired restaurants that have sprouted up around the area, making for a pretty amazing craft beer scene. Thank you for going out of your way to share your experience with our future guests, we look forward to hosting you again soon. Best Always, The Oceanside Palms Team.

"BSMCO 2nd Annual"

5
19/09/2016

The staff is amazing. Always greeted with a smile. Very accommodating with any items we forgot,printing or needed storage. Also accommodated early check-ins and efficiently check in people to their rooms.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Donald, We should be thanking you, your group was definitely a treat to host & we hope all of your members had an equally good experience. Thanks from the whole team for setting aside the time to share your trip with us and our future guests. Looking forward to seeing all of you for the 3rd Annual BSMCO. Best Always, The Oceanside Palms Team.

"Great price/great location"

5
15/09/2016

Needing access to both the beaches and Camp Pendleton, we chose this Best Western Hotel. We were very pleased with this location. Staff was friendly and site was clean. We had trouble with the internet service, but decided we didn't need to use it after all. Someone was always working at the hotel, making improvements, cleaning, painting, etc. It definitely shows that the manager takes pride in this hotel.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Melissa, Wonderful to hear you enjoyed your visit with us. Thank you so much for your kind words about the staff, our team is definitely the heartbeat of the hotel & we appreciate you recognizing them. We appreciate you mentioning your challenge with the internet, please feel free to reach out to me so we can narrow down the location of the deficiency and correct it. We look forward to hosting you again, The Team at the Oceanside Palms.

"Excellent Stay"

5
15/09/2016

The staff is EXTREMELY nice! Always wanting you to be happy and like you're on vacation. They always say hello, have a nice day, do you need anything. I stay in hotels often and this one is on my top 3 for the best!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Jessica, You are extremely kind in taking the time to share your experience with us. Thank you so much for your high praise. Our team reads these reviews frequently, so the kindhearted remarks are much appreciated. We hope you find the opportunity to join us again in the near future. Best Always, The Oceanside Palms Team.

"Great location and walking distance to Sunset Market"

5
09/09/2016

This hotel was Walking distance to the Sunset Market, which I believe is open every Thursday during the summer. It is a very clean hotel with a great breakfast and friendly staff. Would stay here again.

Farah T, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Dlrogel, I hope you enjoyed your time at the Sunset Market. It's such an amazing experience, and so much food!!! Thank you for sharing this tip with other travelers. There is also the Farmer's Market in the morning right across the street from the where the Sunset Market is. Hopefully you will come back to visit us soon and maybe check out the Farmer's Market as well. Sincerely, Farah P.S. Thank you for the compliments of our lovely team. They all really appreciate the acknowledgment.

"Great stay!"

4
07/09/2016

Very pleasant stay at this hotel. I chose this hotel because it's really close to Camp Pendleton (visiting my Marine). It's less than a mile away. It's also really close to the beach, shopping and restaurants. The hotel is quiet, has clean rooms with comfortable beds, daily breakfast with lots of food choices (limited choices if you're vegan) and a very pleasant hotel staff. This was my first time staying at a Best Western and it was just lovely! I'll definitely will stay again when I travel to Oceanside.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
It's great to hear you enjoyed your stay while visiting your Marine! With Camp Pendleton less than 5 minutes away, we get the honor of hosting a large number of military and their families. It's so great that we were your very first Best Western experience, hopefully we will have the pleasure of more visits in the future. We are always looking at more ways to enhance our breakfast selections, so thank you for your suggestion. Please stop by on your next visit, we have two great local options for Vegans & Vegetarians. Thanks again for setting aside the time to share your visit. Until Next Time! The Oceanside Palms Team

"Best place to stay in Oceanside"

5
06/09/2016

The service was really outstanding. Fresh coffee & cookies 24/7, good help at the front desk with directions whenever we needed it. Rooms clean and comfortable. We chose a premium room with a kitchen on the 3rd floor. We'd stay here again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Vicki, Thank you for giving us the opportunity to host your stay while in Oceanside. Service and Hospitality towards our guests is priority one for us, so it's always an extra perk for us when this is mentioned in reviews. Our Premium Kitchenettes are a popular option for our families and guests staying for extended stays, so it's great to see you were able to take advantage of it. Best Always, The Oceanside Palms Team.

"Vacation at Oceanside"

4
04/09/2016

The rooms were clean. Good location in relation to what we wanted to visit. Staff was very efficient and gave excellent service. About a 10 minute walk to the beach. Breakfast was good quality for hotel breakfast bar. The only negative was ants in parking lot that we're all over and in the car when we left.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Anthony, Sounds like you had a great trip to Oceanside. Thank you for complimenting our staff, we all read these reviews on a regular basis & the kind words are definitely appreciated. We will have our service specialists take a look at the parking lot to see if they can offer a solution. We hope you can join us again on your next visit. Best Always, The Oceanside Palms Team.

"Oceanside Retreat"

5
02/09/2016

This was a great hotel choice to stay with in Oceanside. The hotel is in a convienent location. Close to the beach and the pier. We could see the ocean from our room. The room was clean with updated decor. The room we were in had a small kitchen. They even provide some dishes, cookwear and utencils. Breakfast was very good. We will stay at this hotel again!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Jennifer, Thanks a bunch for taking the time to let us know you enjoyed your visit with us. Great to see you were able to stay in one of our Premium Kitchenette rooms, wonderful option to have when staying multiple days or traveling with family...restaurants get a bit pricy. Glad to see you'll be joining us again. Best Always, The Oceanside Palms Team.

"Close enough to the beach"

5
31/08/2016

This is a nice and clean and friendly place to stay. Its not a large hotel. Everything is very petite here. The lobby the sitting area and the business office. The fitness area and pool are also petite. There is a laundry area and a front outside sitting area with a very scenic fire pit. The good news is that many of the guests choose to run along and conduct their business outside of the hotel or head to the beach. All of the amenities are nicely kept and I wish I could have enjoyed every little treat. However with the beach just a few blocks away you will not likely want to miss out on the sand and the sun. The staff was very relaxed and very welcoming. The rooms are a tad small given the two queen beds but its adequate. The rate was in my opinion fair and I was also able to use my AAA to receive a discount. Breakfast in the morning is a plus! I would definitely recommend that others stay here especially if visiting family members nearby and you just need a few nice sleeping beds. Its not a luxury hotel but for business stays and families in town to visit families its definitely a good location and if you have to stay on premise you will have a relaxing day and most likely you will have the run of the entire facility.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Hi Connie, Very nice review & as they say "good things come in small packages". We wish you could of spent more time around the hotel, but when the beach is calling you have to go. We understand that you and all of our guests have many hotel options to choose from, so we greatly appreciate you taking the time to let us know you were happy with your choice. A majority of our guests mention they choose to let us host them because of reviews such as yours, so we'd like to personally thank you and invite you back for another visit. All Our Best, The Oceanside Palms Team

"Good Value"

3
31/08/2016

Good Value for the area,but not close to beach.Good clean room. Breakfast is subpar and has almost same menu everyday. Stayed for a week and maids only cleaned room 3 days. Overall experience and stay, just okay.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Oceanside is a great place to experience for a week & some of it's "beachfront" options can put a dent in the pocketbook during the Summer, so of course we're happy to see you were found value in the price & hope that the 10-12 minute walk to the beach was worth the tradeoff. Thank you for giving us your thoughts on breakfast, we understand that our complimentary breakfast plays a big part in our guests stay & we always welcome suggestions to make it more unique. We use many of our guests reviews to implement changes in our daily operations, so we thank you greatly for doing your part in helping us improve. Best Always, The Oceanside Palms Team

"Wonderful stay, wonderful staff"

4
30/08/2016

My family and I stayed here while visiting my brother before deployment. The hotel was lovely. Comfortable rooms, welcoming staff. Alyssa at the Front Desk was particularly helpful, whether we needed towels or just a quick chat! I would definitely stay here again, if I had the opportunity!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
First and most importantly, let us thank you for you and your families service to our country. Alyssa is a great "chatter", we're lucky to have her and we appreciate the kind words about her, our team and hotel. Hopefully you have the opportunity to join us again when your brother returns from deployment. Best Always, The Oceanside Palms Team

"Birthday Getaway"

5
30/08/2016

The hotel lobby is beautiful, when entering the lobby you are greeted with a friendly smile. Hotel is very neat and clean. My room was clean and the beds were very comfortable. The breakfast was great. Make your own waffles, scrambled eggs, ham and cheese omelets, sausage links, potatoes, bagels, bread for toast, muffins, cereals, yogurts, juices and coffee. The front desk was very helpful with giving directions to the pier, harbor and local restaurants. I would differently stay here again.

"Great price for the buck"

4
28/08/2016

Keep in mind, this is the Best Western PLUS across from In and Out Burger, not the one NON-PLUS a few miles to the south. It seems in the reviews that they are often confused when you read the description. The interior of this one is much different than that one. The staff was very kind. The lobby and the rooms have been updated to a modern look. It's right next to downtown and just a few blocks from the pier. Rooms were clean. Housekeeping was super nice. The only deficits I gave it were related to parking. I also had someone try to come in my room at 5 am when I was the only one with a key (i.e...use the security latch)...and the person at the desk seemed a bit indifferent about it. The walls are a bit thin...but I'm not living here. I had neanderthals that stayed above me. Breakfast was average and seems to be small given the amount of rooms in the hotel. But, for the money, it was a great stay overall.

"halfway stop between san diego and Anaheim"

5
28/08/2016

stopped here on our way up from San Diego to Disneyland. Easy to find and a very nice place. There's an In "n Out Burger place down the street about a block. nice pool and hot tub, also had an outside fire pit up front.

"A great option if you are visiting Oceanside"

5
24/08/2016

This hotel is very convenient to downtown Oceanside. We walked around a lot, went to the beach, etc. We also spent time at the hotel's pool and had a nice breakfast. The room was quiet and the staff was helpful. We would definitely stay here again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for choosing to stay with us and for taking the time to convey your trip to our future guests. Oceanside is a very walkable area, with lots of options for dining, shopping & of course the beach. It's great to hear that you had a peaceful stay with us, we hope have the pleasure of your return visit in the near future. Best Always, The Oceanside Palms Team.

"Exceptional service and beautiful clean warm hotel!"

5
24/08/2016

Great hotel for family or business stay. Warm friendly atmosphere. Staff is kind and always ready to go the extra mile to see that your stay has met all your expectations. Do Not confuse this BW with the BW on Oceanside Blvd.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Our team does our very best to make both our corporate and family guests feel equally welcome during their stay, we're glad that you recognized this. We're glad that your expectations were exceeded, hopefully we can raise the bar for your next visit. Thank you for setting aside the time to convey your kind words, it's always a pleasure to receive them from our guests. Best Always, The Oceanside Palms Team.

"Stay Away"

1
23/08/2016

Hotel is old, outdated and the group areas are small and narrow. Our team and families could not find a place to "hang out - small pool, patio in parking lot and sad area with gentleman's club next door. The photos are misleading. Had a very small room and the staff was clueless. I would never stay here again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
We appreciate you going out of your way to reach out to us regarding your concerns during your visit with your team. Like you, our team takes pride in our work and are always concerned when we don't meet or exceed the expectations of the goals we set; primarily providing comfort, warmth and value to the guests we host. We are always looking out for new ideas and suggestions that will allow us to continue to maintain our #1 Status and Certificate of Excellence that has been awarded to us by our TripAdvisor guests such as yourself that have gone out of their way to share their experience. Don't hesitate to reach out to me should you have any suggestions on how we may improve our service for our future guests. Best Always, Chris Walker & The Team at the Oceanside Palms.

"Great place to stay! Close to the beach!"

5
22/08/2016

Best spot around and very reasonably priced! Close to the beach. Nice pool. The front desk was very helpful and even suggested a great vegan restaurant just 1 mile away Hill Street Cafe. Enjoy! Colleen

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Colleen, Thank you for the high-marks and thoughtful review. Glad to see you discovered Hill Street Cafe, it is a wonderful restaurant set in a historic victorian house. We have lots of unique dining options in Oceanside such as this & your review is extremely helpful in reminding us how important it is to make suggestions that give each of our guests unique options that will help make their stay more memorable. Glad you enjoyed your stay, The Oceanside Palms Team.

"If you want to relax and have a good time this is the hotel for you"

5
19/08/2016

This is a beautiful hotel. The staff is very friendly and they go out of their way to be helpful. The hotel is close to the beach, the Harbor, and shopping. My husband and I like to walk so we walked everywhere. We were there three days and met many staff members but it was Kat that made a lasting impression. She was so attentive and professional. When we needed help getting to locations we wanted to visit she would pull out her map and get us on our way. We also had the same housekeeper for the three days and she made sure our room was picture perfect. I love this hotel

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for staying to help us celebrate our 2 year anniversary. Oceanside is a very walkable town, so we're glad to see you were able to stay parked and enjoy it. So pleased to see Kat made your stay so memorable, she is a great asset to our team. We look forward to hosting you again in the near future. Best Always, The Oceanside Palms Team.

"A very good GEM in the area"

5
18/08/2016

A great hotel for a great price! Pros: 1) Close to the beach and the highway. 2) HOT BREAKFAST!!!! Not waffles, like an actual breakfast! 3) Free popcorn in the evenings in the lobby! Score! 4) Nice modern rooms and lobby, clean! 5) Friendly staff. Cons: None, zip, zero!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Seevert, What a great review! You missed one "con" however....we didn't have the pleasure of having you join us for a longer stay, hopefully we can correct that on your next visit. Thank you again for all of the kind words. Best Always, Oceanside Palms Team.

"Great Stay and Great Location"

5
18/08/2016

This hotel was clean and had a great breakfast that was included in the stay. Also the location of the hotel is near the ocean, which is just a short drive. Also located near Legoland and about a 30 min drive to San Diego. Great price and great location!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Lisa, Wow, thanks for the high-marks. Glad you and yours enjoyed your visit to Oceanside. With Legoland only 10 minutes away, we've been getting more and more families choosing to stay with us. We hope you were able to make great memories on your trip & we look forward to your next venture to the area. Best Always, The Oceanside Palms Team.

"Great stay."

4
18/08/2016

A newly renovated BW property run by a friendly, professional staff. Good value in relation to some of the other options in the area. We very much enjoyed the few days we were there. Beautiful beaches, good shopping, and many great restaurants within a short drive.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Todd, Thanks for going out of your way to share your experience with our future visitors. Oceanside does indeed have many great options, we're glad you found a few to experience. Thank you for staying with us during our 2 Year Anniversary, we hope to see you back soon. -The Oceanside Palms Team.

"Pleasantly Surprised "

4
18/08/2016

Online reviews for this hotel were mixed but I have to say how impressed we were with our stay. First and foremost- every employee we encountered was cheerful and helpful. Secondly- the room was nice and clean and well equipped with pillows and towels. Third - hands down the BEST breakfast we have ever had included with our hotel stay. We ate well and it saved us a lot of money on food while at Legoland. If I had to give a "con" I'd say the water pressure in the shower wasn't great. Also, being so close to the beach I would have loved a self services washer/dryer on site but they do offer laundry services if needed. I can't rave enough about every member of the staff from the front desk all the way to the house keepers. Wonderful folks!

"NICE PLACE BY THE BEACH"

4
16/08/2016

Although this hotel is about .3 miles from the beach and the Oceanside Harbor, we chose to drive around town to see the local sites, including the Oceanside Harbor, a large selection of restaurants and bars, and souvenir shops. The pool and jacuzzi are clean and refreshing, and the staff are friendly and helpful. Rooms are comfortable, clean, quiet, and rates are very reasonable.

"Staff Amazing!"

5
15/08/2016

The staff at this hotel, primarily Megan and Favah, were excellent. They were very accommodating to our needs and even worked to give us an early check-in. The hotel was clean and pleasant. The pool area was nice, as was breakfast.

"Home Away From Home"

5
14/08/2016

Our family decided to take a last minute, first trip to Legoland before school starts. We are 2 1/2 hours away from home and we knew that we were planning to stay in the area. We went online, looked for a last minute deal and took the chance with booking here at Best Western Plus. WE ARE SO GLAD WE DID!! To drive there from Legoland was very easy, when we pulled up the "first impression" was beautiful and amazed, the lobby was so clean and inviting, and the most important thing.....customer service, the receptionist who checked us in was so nice, friendly and very helpful. After a long day at the park, we were eager to get to our room. The room and bathroom was very clean and fully stocked. We all were comfortable and had a great night sleep. Hot Breakfast was excellent and perfect for adults and children. We were lucky enough to have the same receptionist check us out (I feel bad that I forgot his name....he wears glasses), again excellent customer service. We plan on going back to Legoland in the next couple of months AND we plan on staying here again....our home away from home!! (just be careful when pulling into the hotel from the opposite side, this would be the ONLY hiccup that I have to say......no biggie)

"Value for Money"

4
13/08/2016

Overall very pleasant experience. we stayed in a suite for 3 nights. complimentary breakfast was good. it was 10 min drive to legoland park. walk able to downtown and shops. I booked this hotel using my Costco membership and got 10% Discount.

"Family Group Stay, 3-day Legoland"

4
11/08/2016

Good family value with self-serve variety breakfast. Tricky on/off I-5, be alert merging, quick turns, and finding hotel tucked back behind other mid-rise hotels. Questionable advertised walking score. Helpful front desk. 6 night stay, missed 2 day weekend room service even when told no-show on Saturday (not typical?staffing blimp).

"Relaxing Stay"

5
10/08/2016

We love this hotel every time we stay, the staff is very friendly and make us feel welcomed every time. Breakfast was delicious with a wide variety of breakfast foods to choose from. We love it and we would recommend it to anyone wanting to stay in Oceanside!!!

"Worth a look"

5
07/08/2016

Recently stayed here for 4 nights. The employees are amazing. We arrived early (before noon) and had no trouble getting our room. Meagan at the front desk was pleasant at check-in and every time we spoke with her. In fact, the entire front desk staff were great...friendly and helpful. Our room was clean and I have never seen a housekeeping staff work so hard and so long making sure every room and area were clean and stocked. The breakfast room was open every day at 6 AM which is nice for guests who want to get an early start to their day. A nice variety of breakfast food. I'd highly recommend this hotel and will stay again if we are in the area.

"Family Vacation"

5
03/08/2016

Sarah, Alyssa, and Jesse {hotel manager} all have GREAT customer service. Our stay at this location was pleasant, The breakfast was yummy, the room was really nice and comfy. I praise God for our time, our kids had such a great time and they loved the pool in the morning before we checked out! My hubby and I loved the Jacuzzi.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Mrs. Liz, Happy Kids & Happy Hubby...sounds like a great combination. We're so glad your family enjoyed your visit with us. Thank you for taking the time to share your kind words and especially for the shout-out to our team, they are most definitely the heart of the hotel. Until Next Time, The Oceanside Palms Team.

"Truth in advertising"

5
03/08/2016

Everything positive that I considered before I selected this Best Western was true. Great rooms, excellent service and close to all the activities that we went for. I got a lot of exercise just walking the area and going to the beach. Did not need the Fitness Center. Really good selection for breakfast and everything was fresh and easy to prepare.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Karen, We're extremely happy that we were able to live up to your expectations. Oceanside is great for relaxing scenic walks on the beach...even better when your sneaking in a little exercise at the same time. Hospitality, comfort & a great breakfast our among our top priorities, so we're very happy that you found all of these during your visit. We look forward to hosting you again on your next visit. Best Always, The Oceanside Palms Team.

"Good experience overall"

4
02/08/2016

The hotel was pretty nice. The only real problem I had was getting onto the property during peak traffic periods. The room was spacious, kitchenette was equipped nicely, and beds were comfortable. Having the complimentary full hot breakfast was great!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Donna, Oceanside is definitely a popular destination year-round, but especially during the Summer. Hopefully you were able to keep the car parked and walk down to the beach, we are fortunate to also have a great beach train (The Coaster), that will take you down to San Diego and our other coastal neighbors; a perfect way to avoid the roads. Thank you for sharing your kind words with our future guests & we look forward to hosting you again. All our best, The Oceanside Palms Team.

"excellent hotel"

5
01/08/2016

a very good experience, nice staff easy to get to I would highly recommend. doug and gail kaye Just great will recommend to family and friends. the room and location wore great. Staff was excellent. a real gem made our Oceanside vacation special.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Doug & Gail, Thank you for recommending us to your family, friends and our future guests. It's wonderful to see that you enjoyed your stay with us, but especially great to hear that our staff was able to make your visit so memorable. All our best, The Oceanside Palms Team.

"My Business Stay"

5
28/07/2016

I looked up the hotels in Oceanside and decided to stay at Best Western Plus. I asked for the top floor and they were able to give me that. The room was very clean and everything worked well. I was concerned about possibly hearing people in the pool (I was at the end of the bldg), however the windows were so thick, I couldn't hear them. I was very happy with my stay.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Great to here your business trip went so well. We've taken great strides in designing our property to be comfortable for both our corporate and leisure guests. We hope you had a little time to take a break from work to enjoy the beach. Looking forward to your next trip to Oceanside. Best Always, The Oceanside Palms Team.

"Friendly service and quality facilities for a reasonable price in greater San Diego"

5
25/07/2016

We needed an affordable place to stay in the San Diego area and it was Comic-Con weekend, so we were forced to look in the suburbs and we were drawn to BW Plus Oceanside Palms by its favorable reviews. The reviews were right! Staff is especially friendly, helpful and responsive. Lots of nice touches such as free cookies and infused ice water at front desk, affordable and well-stocked vending machines, coin-op laundry, extra waffle makers and plenty of seating in the breakfast room, fruit offered with breakfasts, decent coffee, and appealing contemporary decor--especially the cool water bubble sculpture in the lobby. Pool and spa are basic but kept at a nice temperature and there's a glass fire in the patio adjacent to the attractive lobby area. Our room was slightly tight for 4 of us (we had the king bed with pull-out sofa) but all was so clean, well maintained and comfortable that we were happy. It's a cut above the average motel but without the price gouging of higher-end hotels. Parking and internet were free. The only down side was the long-ish commute into central San Diego, so we'd especially recommend this place if you'll mostly be in the northern suburbs and beach towns. However, even if you're going to central SD, it's do-able from here (just allow extra time for traffic!), and the money you'll save can be spent on some of the city's excellent restaurants. Five stars and a big thumbs up for this well-managed property.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
What a beautiful review & thank you so much for the thumbs up! You mentioned the only downside was the commute to San Diego. Your right, the area is very popular during the summer. Fortunately we have a great solution. The local beach train (The Coaster) is walking distance from the hotel and beach. $13 round trip gets you on a double-decker train that coasts along the beach to downtown San Diego with stops in between. Traffic, Stress, Gas, Parking? No, no, no & no. Hopefully you can come back to visit us again on you next venture to the area. Until Next Time, -The Team at the Oceanside Palms.

"The Best Staff"

5
25/07/2016

We have visited this property twice this summer, and one of the biggest factors is the friendly, caring and competent staff. The hotel location makes it highly walkable to the beach, another real plus.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Sara, Thank you so much for coming back to visit us! We appreciate you giving such a great a shout-out to our team. We know their are many wonderful options in Oceanside, so it very important for us to know that our guests feel welcome enough to return...again and again. The beach has been wonderful this summer (fyi, no bad days at the beach), I hope you can find at least one more time to sneak back here this season. All our best, The Oceanside Palms Team.

"Friendly Staff"

4
21/07/2016

This is my second time to stay at Best Western Plus in Oceanside, CA. They have a very friendly staff. The rooms are clean and comfortable. We will probably stay there if we are ever in Oceanside in the future.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Joy T. Second stay!!!! thank you so much! It is great when folks come and visit again and again....we will always make sure each time is better than the last one. Regards, Paul Terzis GM

"Nice hotel!!"

5
21/07/2016

This is a beautiful Best Western, kind of stuck in between some dumpier motels but the property is well kept, clean and the staff is friendly and quick to respond to your needs. It is has a pool and spa and wonderful breakfast buffet. Very close to beach and Inn n out right down the street. Downtown is a short walk as well as harbor.

Farah T, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Rokeedy, Thank you for taking the time to share your review with other travelers and thank you for the amazing compliments! I can't begin to explain how proud I am of our team and the outstanding job they do; I am glad they were able to positively impact your stay. I am also glad to hear you enjoyed our breakfast buffet as well. We are always trying to improve it, and add more items. Come back and visit us soon! Sincerely, Farah P.S. I couldn't agree more about our location. Close to the beach.... the harbor... and the iconic In 'n Out!! Perfect vacation location!

"5 minute walk to the beach!"

3
21/07/2016

Nice hotel for the value. I initial its booked on Priceline but called the hotel to ask questions. I also asked for rates. They beat price line by $40!! They will match any offer. We were accompanied by our 13 year old grand-daughter. She was comfortable on the sofa bed. But room is a little small when you pull out the bed. Staff was courteous and always glad to answer questions, give directions and dining recommendations. More seasoned adults should choose to stay on the third floor as recommended by the staff. There are a lot of families, teens and young adults...so third floor room minimizes the noise. Breakfast selections were good.

"Helpful and friendly front desk"

4
20/07/2016

The moment we checked in we were given great service. We were given great advise on what to see, where to eat, what to do, and the best advise was to park in a free parking lot by the harbor and walk to the beach. We had a quiet room on the top floor. The breakfast was good. The room was clean. The lounge, fire pit area, and breakfast room were very clean and comfy. Would stay there again.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear BLL1982, Our hotel has become synonymous with great service and like your own review so many others reflect that. I am also glad you enjoyed our extensive hot breakfast, free parking and who can beat a quick walk to the beach. See you again soon. Sincerely, Paul Terzis GM

"Great clean place!!!"

5
19/07/2016

This hotel have an amazing helpful staff, very very clean and comfortable rooms. Walking distance to the beach and to restaurants which is a big plus. For just a few dollars you can ride the train into San Diego and spend the day and come back to Oceanside without the traffic. Will for sure stay here again.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear lisas328, Thank you for staying at the Best Western Plus Oceanside Palms. I am pleased we met your expectations, our friendly staff and clean accommodations offered great value. Your tip about the train to San Diego and back is one of the best deals.... I am looking forward to your return, Sincerely, Paul Terzis GM

"AMAZING service!"

5
16/07/2016

I arrived in Oceanside after a long flight and was exhausted. I stopped at 3 other hotels that were filthy and had less than friendly staff. I came to Best Western and Alyssa met me at the counter. She was so friendly, and welcoming, and made me feel right at home. Each time I saw Alyssa in passing through the lobby during my stay she was warm, and genuinely interested in my stay and reason for my trip. My room was comfortable, and clean, and quiet. I am pretty sure the housekeeping staff are ninjas because other than making my bed each day nothing was disturbed, and they never missed a stop in my room no matter how long I was gone. The breakfast was hot, full of variety and fully stocked. I cannot get over how CLEAN and inviting this hotel is! Friendly! This is not a cheap hotel, and it shows! Your getting more than what you pay for here. I will stay here every time I come back to Oceanside. THANK YOU Alyssa for making me feel so welcome and secure and at home here. I cant say enough good things about this hotel.

Farah T, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Heather K, What an awesome review. Thank you so much for sharing your experience with other travelers. Alyssa is an amazing asset to our team, and we absolutely appreciate the compliments! We pride ourselves on keeping a high standard of cleanliness and making every guest feel like this is their "home-away-from-home." I love the visual "housekeeping staff are ninjas." What a unique way of describing it. I cannot express my gratitude enough for your kind comments. We truly hope you will come back and see us again! Sincerely, Farah

"Excellent stay, Great place, Convenient location!"

5
16/07/2016

The best hotel experience in a very long time! The price was on par with what I'd expect to pay in CA in peak season, but the hotel was nicer than others I've paid about the same for. We weren't trying to pay luxury prices, but wanted a little nicer than the usual 2* hotel, and I feel we got that. The differences in quality were in the details- dark wood trimmed mirrors and shelves in the bathroom, more free channels than avg. on tv, the breakfast room is left open at night in case you want a cup of tea, cocoa or coffee. The lobby has a small lounge and an office area, and they set out a nice glass water dispenser with fresh orange slices in it. There are also a few small outdoor patios to relax with your coffee or a book. One thing we liked was that it was a true Hotel where you have to enter the lobby to get to your room (or one of the alternate entrances that your room key opens). I underestimated the sense of comfort and security this adds. Also very notable, they alternate hot breakfast items (sausage or canadian bacon, scrambled eggs or mini omlets, sometimes potatoes- ooh, and tortillas and salsa in case you want a breakfast burrito) and there was ALWAYS an attendant or 2 making sure everything was clean and stocked. They had 3 waffle makers, and one made 4 mini waffles which was perfect for our family. Hint, they have mix ins that I think are intended for oatmeal, but the cranberries and chocolate chips work great in small amounts in the waffles! Did i mention that the hotel is a 10-15 minute walk to the beach and Thursday night Sunset Market (street fair)? About a 10 minute, drive to Legoland. The train that goes by is hardly noticeable (its very muted) and while i can't firmly state its schedule, i never noticed it after about 9 pm. I slept like a log everynight of our stay. The staff was super friendly and accomodating and went above and beyond to provide good service. We will definitely come back to this Best Western!

"All Star stay"

5
15/07/2016

Stayed 4 nights in July for the MLB All Star Game in San Diego. The Best Western Plus Oceanside was a excellent hotel. New and modern with a great breakfast (waffles, eggs, sausage, pastries). The location is right off the freeway and the beach is only a 10 minute walk from the hotel. I highly recommend it.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Gratzer 8 Thank you for the "All Star" review and recommendation. We constantly work on improving our extensive hot breakfast so your comments are very appreciated. See you next time you're in town! Sincerely, Paul Terzis GM

"Clean & Friendly"

5
15/07/2016

Great place to stay for a pleasurable stay in the area w/ family. Clean, quiet & friendly. Came w/ my son & husband to visit the grand babies in beautiful Oceanside. Helps to be a rewards member for a great discount and a rewards gift card to lower the price helped greatly also to make it more affordable. Best Western made our trip very pleasurable!

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear James M, We are thrilled our hotel was a pleasant and friendly experience while visiting your grand babies!!!!. Thank you for sharing the savings tip about membership in the Best Western loyalty program, it really is a great way to save and earn future free stays. Sincerely, Paul Terzis GM

"A great place to stay"

5
13/07/2016

the best hotel that I have stayed at in the past two years. The entire staff is the best in the business. The pool and exercise room are a great way to unwind at the end of the day. No need to look for any other hotel in the area. Just pick this one and you will enjoy your stay.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Jessie M On behalf of my entire staff I like to thank you for such an amazing review. We are very pleased we met and exceeded your expectations!. Sincerely, Paul Terzis GM

"Great Place"

5
09/07/2016

This hotel is super clean, well staffed and close to the beach. Jess was a great guide and told us about local street fair and points of interests. The hotel had a decent breakfast and coffee. There is a business center and good places to sit. Bathroom is well appointed and clean.

"Great stay!"

4
08/07/2016

It was a great stay at an unexpected place. I wasn't expecting much for a Best Western but it turned out to be a great hotel. The added bonus was the convenient location and the nice hot breakfast in the morning.

"Business and leisure "

5
07/07/2016

This was a great place to stay while on a business/leisure trip. The hotel is close to the beach as well as the harbor. Lots of restaurants to choose from, I recommend the crab shack!!! Chris at the front desk was a great help in getting us settled in and comfortable. We have a lot of grand kids come and visit us at the hotel and Liz with house keeping really went the extra mile. Thank you so much for a great stay.

"Amazing place to stay..."

5
05/07/2016

The staff was amazing!!! Great breakfast @ n/c and yes they had free coffee available all day. The rooms are spacious, very clean and there's a frig and freezer hidden within the TV stand. We grilled steaks by the pool one night and the gas grill looked brand new. They had utensils to grill with along with plates and plastic silverware that was nice. We've stayed in several hotels over the years and the Best Western Plus Oceanside Palms was one of the best ever. It was recently remodeled it was basically brand new. There is another Best Western in town and they have individual owners, be sure and stay at the one on PCH!!! We loved it... The Wilson's

"Great Location, Friendly Staff"

5
02/07/2016

We stayed here for 2 nights at the beginning of our SoCal vacation. Although I was concerned about checking in after midnight, I had no trouble getting our room. The two staff members who checked me in were very friendly and informative. I inquired about getting some extra blankets if needed, and when I came back through with the luggage he had already got me the blankets. The room was nice and clean. There were several options for breakfast, and it was restocked as needed. The hotel was in a terrific location. It was about a 15 minute walk to Oceanside Pier and about a 15 minute drive to Legoland. In and Out Burgers was a 5 minute walk down the street. The outside pool looked nice, but we didn't have time for a swim. As far as the rest of the staff, everyone we encountered was pleasant including the kitchen and maintenance workers. We would stay here again!

"A wonderful clerk"

5
02/07/2016

we had been at Legoland all day and my wife,daughter, and I were very tired when we arrived at the hotel. When I got to the counter Kat helped us get checked in and was so very kind . she gave my daughter an inflatable ball to play with in the pool. .

"We love this hotel"

5
02/07/2016

This was our second time staying at this hotel,and if the Lord allows us a third trip to Oceanside,we will stay here again. The room was cozy and clean,that includes the carpet,Great location easy to get on and off the interstate. We arrive about 11:00 pm and the staff was very friendly.

"Oceanside instead of Solana Beach"

4
01/07/2016

Good standard of hotel, stayed here as the hotels where I wanted to be in Solana Beach were twice the price and it's only $4 each way on the train. Breakfast a bit lame with only two hot items on offer each day but room was very good, well appointed and quiet.

"Very nice hotel and close to everything"

5
30/06/2016

Room was very nice, clean and quiet. Didn't hear any of our neighbors other than the ones walking down the hall. Staff was friendly and helpful and helped us in finding good restaurants nearby. Breakfast was good especially the waffles that you make yourself. Coffee available 24 hrs a day. Relaxing room with computers and TV in the lobby. Beach was very close as were the interstates. Definitely stay there again!

"Staff was above our expectations"

5
27/06/2016

Great location couple blocks to the beach and town town area, the staff was great and went beyond their duty to help, plenty of parking, great restaurants in the same street walking distance, I would recommend to anyone this Hotel

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thanks Lee for the great review. Wonderful to hear the team was able to provide you with memorable visit. We hope you get the chance to join us again soon.

"Ok room, nice lobby, not much else positive to say."

2
23/06/2016

Room was not ready when I arrived at 3:40. After waiting for approximately 20 minutes for it to be cleaned, the smell of cleaning products in the room was strong. The remote didn't work, so it was replaced. The replacement remote only worked if you shook it first. My reason for selecting this hotel was the hot breakfast buffet, which was a disappointment. The line for waffles was longer than we had time for, so what that left us with was only runny/watery eggs and ham sandwich meat that was barely warmed. When exiting the room for breakfast, something was interfering with the door closing all the way. It would close it you pushed on it from the inside, but wouldn't close from the outside. I informed an employee upon checkout and she didn't even acknowledge my complaint about the door.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear CharityG74, Thank you for taking the time to write a review. As the GM of the property I like to offer my sincere apologies for the issues you encountered. These issues are unacceptable. I can assure you that I am addressing every single item you have brought to our attention. Please contact me directly as I like to in person invite you back to our hotel. Best Regards, Paul Terzis

"Very handy to the Interstate"

4
23/06/2016

Arriving very late at night after flight from the UK, this was very easy to find from the Interstate. Clean comfortable hotel. Staff all very friendly and helpful. Breakfast could have had more variety especially in the pastries. There was a chill wind when we were there, so didn't find the swimming pool particularly inviting.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Sheri & Mike, Thank you so much for sharing your experience. We're glad to see everything went so well with your stay; next time we'll see what we can do to provide a little more sunshine on your visit.

"My recent stay. ....."

5
22/06/2016

Hotel was clean, orderly and staff very professional, helpful and courteous. Of particular note the front desk manager named Kat. Her assistance was a plus and much appreciated making my stay most enjoyable. Will definitely be going back.

"They go up and beyond"

5
21/06/2016

They go up and beyond Great customer service super accommodating especially Jesse, he and the rest of the staff really makes sure your stay is wonderful. Thank you so much!! The rooms were clean and nice and they had a decent complimentary breakfast. Would definitely stay here again.

"Legoland"

5
21/06/2016

Excellent hotel, great for family. Even though the hotel was full due to the RAAM Bike race, nothing was lacking. The rooms were clean and comfortable, the pool area was great. We even used the poolside BBQ on one evening. Would definitely stay again.

"Nice Best Western, Walk around corner to Beach"

4
20/06/2016

No beach views, but walk around the corner and there it is. The Property is well managed, clean and comfortable. Very popular so book early. Close by many attractions that are easy to get to. The harbor front is a 2 minute drive and hop on the freeway to Camp Pendelton.

"Visiting family "

4
19/06/2016

My wife and I were visiting family in the area. This was a good value, clean, great location, and good complimentary breakfast. Close to Oceanside pier, restaurants, shopping and events. Would recommend and will stay again if in area.

"GREAT Location"

4
17/06/2016

I was in Carlsbad, CA. for a 5 day business trip and stayed at the "Best Western PLUS". This property is located directly across the street from the beach. The internet service was excellent, bed very comfortable, powerful shower which was perfect for my business stay. I was able to get to the beach 2 days for just an hour each time. Shockingly the front desk offered me for FREE, beach chairs and umbrellas. I used the chair which was great. The hotel is very clean and employees Angela and Prudence are amazing employees.

"Love this hotel!"

5
17/06/2016

Fantastic hotel--comfortable, clean and inviting. The staff is very friendly and helpful. Breakfast is delicious. Everything was great! We will definitely be coming back to this hotel for our future trips to Oceanside!

"Better than some, but not great"

3
16/06/2016

Area was nicer in ads than in person. Fire alarm went off at 5 a.m. and continued throughout the night. Nobody apologized but I threw a fit. They gave me 10% off bill, oh gee, thanks. Bed was awesome but internet sucked.

"Fire Alarm"

3
12/06/2016

The hotel decor was nice, found a hair in the bathtub though. Staff was courtious. Mattress was not awful, but not great. We were evacuated for 30 minutes for a malfunctioning fire alarm at 4:30 AM, only to come back in the room and have the alarm go on and off for another 30 minutes. Best Western only comped us 25%.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Jauna, I like to thank you for choosing the Best Western Plus Oceanside while visiting our city. I also like to sincerely apologize as we did not meet your expectations. You comments are very important to me and I have addressed the hair issue. The alarm did go off and I realize it is an unpleasant event however as the person responsible for the safety of over 300 hundred guests and staff I am very grateful the alarm system functioned and my staff handled the situation in a calm and professional way. Please contact me directly as I like to apologize in person. Sincerely, Paul Terzis

"Highly Recommend"

5
12/06/2016

Excellent hotel. Great location; in walking distance to the beach. Well lit. Modern. Clean and fresh rooms, and friendly staff. Good breakfast selection. Fire alarm went off at 4:30 a.m. due to someone smoking in the hallway. Staff was very apologetic.

"Two Nights"

4
10/06/2016

An all non-smoking venue. Staff very pleasant - smiles all around and friendly greetings. Room was ready, clean, and comfortable. Bathroom was great with an interesting design with a triangular shower/tub arrangement. Water was hot and plentiful. Breakfast was pretty standard, but seemed well presented. Close enough to the pier for a nice walk. Good access to I 5.

"STILL CONSISTENTLY GREAT!"

5
08/06/2016

I make several trips to the area regularly. I have found this hotel to be absolutely wonderful with every visit. Upgrades wanted? Just ask. Nice, considerate and competent people Nice, clean, peaceful and well-maintained grounds. If I ever encounter a problem, they fix it promptly. They've got gluten free food and the breakfast is wonderful. Pool and hot tub are clean and maintained. Even the fitness room and its equipment are cleaned after use.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dennis, Thank you giving us such a great "shout-out"! Great to see you've been taking advantage of the upgrades, we will always upgrade our Diamond & Platinum members at no charge if available. We also have upgrades available to all guests, including our Premium Kitchenette rooms; perfect option for families and our guests that will be joining us for a few days. We are so happy you've been pleased with your visits and for taking the time to share your experience. Until Next Time, The Oceanside Palms Team.

"Oceanside Palms - Best Western Plus"

5
08/06/2016

This is the third time we have stayed at this hotel. Once before renovations, once during renovations and now post renovations. The hotel staff is very friendly and the accommodations were great. We will definitely stay at this hotel again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
3rd times the charm! You are one of the few guests that have stayed with us through all phases of our development & we greatly appreciate your loyalty. We're so glad you chose to keep coming back; we know the 4th time will be fantastic. Best Always, The Oceanside Palms Team

"Very relaxing"

5
07/06/2016

This hotel is the #1 Best Western I have been to. The staff are very friendly and helpful. They all go out of their way to make sure your stay is excellent. The hotel is very modern and well maintained. Rooms are very comfortable. Breakfast buffet is well stock and very good. I tell all my friends that are coming to Oceanside to stay at this hotel.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Our Guests are #1 in our books James! It's wonderful to hear you were so happy with our hotel and team. We've hit our #1 rank on TripAdvisor in no small part to our guests reviews and suggestions, it is such a big factor in letting us know where we are doing well and where we can step things up. A big thanks to you for taking the time to share your reviews with our future guests. We look forward to hosting your next stay, -Your Friends at the Oceanside Palms.

"Marine Graduation May 20, 2016"

5
06/06/2016

This hotel was excellent. The entire staff was outstanding. We arrived a day earlier than expected in San Diego and called Best Western Plus Oceanside Palms to see if they had a room available and explained that we had 3 nights already booked for the next 3 days. They were able to put us into the same room that we would be staying in for those next 3 days. We were able to unload luggage and not have to transfer to another room the next morning. The front desk helped us find restaurants during our stay as well as provided information regarding events that were happening at Oceanside.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
First of all, let us extend our appreciation for your Marine's service to our country, we're sure you enjoyed the graduation. It's great to hear that you were so happy with your stay & able to check-in early. Oceanside has numerous dining options within walking distance, we hope you enjoyed our staffs suggestions. We look forward to hosting your next visit to Oceanside. Semper Fidelis, The Oceanside Palms Team.

"Family vacation"

4
05/06/2016

Very nice hotel.Pretty close to the beach.Staff was very friendly and helpful.Only issue was a slow shower drain,which was takin care of quickly.used the pool.Area was clean.Would definitely stay at this best western again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for the kind words, we look forward to having the pleasure of hosting your next stay in Oceanside. It's great to see that our engineering team was able to get you right back on track. Thanks again for taking the time to share your review. All Our Best, The Oceanside Palms Team.

"Clean and welcoming"

4
02/06/2016

This was perfect. Our room was ready like 2-3 hours early which was great as we had just flown 15 hours to LA and then driven down. I wasn't too sure what to expect as I am usually a little princess when it comes to booking accommodation. I gave booking something with not as many stars as I am used to a go and it really paid off. It was really clean, the staff were so nice and went really out of their way for me. Such a great experience and it wasn't even that expensive! If I ever went back to Oceanside I would definitely stay again. I have stayed at a 5 star place in the town before and it was so expensive. It honestly wasn't worth the price difference. Love it!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
We get several guests that have traveled a long distance and just want to unwind as soon as possible, so it's great to hear you were able to get checked-in early. It's wonderful to hear we exceeded your expectations & hope you do find the time to pay us a visit again soon. Best Always, The Oceanside Palms Team.

"Fabulous!"

5
01/06/2016

In older post it was said that their was a strip club. I want to say my Husband and I walked every morning to the beach never saw the club. As far as the hotel distance to the beach, nice walk without beach items and children in tow. Hotel is immaculate. Staff knows the area, also very friendly. Breakfast: room good size. Very clean with staff to pick up and keep the food area clean and plentiful. Room was clean,roomy and did not here traffic. I would stay there again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Gabbie, You are "Fabulous" for taking the time to share your trip with everyone. Thank you for letting us know that you were pleased with the hotel and the staff. We hope you can find the time to join us again soon. Have a great day! -The Oceanside Palms Team.

"Wonderful stay"

5
31/05/2016

The hotel was very clean and the lobby was welcoming. The staff member who checked us in was pleasant and helpful. Even though it was a late check in, she was energetic and told us about free"hot" breakfast. This was a nice option since we had plans the next morning. They have free coffee available 24 hours. We did not get to use the gym but nice to know they had one. The rooms were recently remodeled , clean, and nice. We had a partial view of ocean. We had a remote for TV that did not work and after calling the front desk, they fixed it right away. The only criticism I would have is the bed was not that comfortable. All in all this is a great find near the beach and I would stay here again.

"Highly recommended hotel in Oceanside, CA"

5
31/05/2016

Me and my husband stayed there for a night on May 27. Being first timer in Oceanside, CA we were assisted by Kat and Jesse on that day. Kat gave us the best customer service we have ever experienced. She was very welcoming and guided us patiently on the best places to see and even followed up with us the following day when we were checking out. Since we have driven for a couple of hours, we requested a 2 beds room instead of the king bed and Jesse without hesitation granted our request, and we really appreciate the assistance. The room was so clean and nothing we can even ask for. The bed was set up is so good that you can see under the bed. The pillows are so soft and smells so good and clean. We are a regular Marriott Hotel guests but since we've seen how Best Western present themselves, we will surely go back and recommend to our friends here in Canada. Also, the location is the best, there is In & Out Burger and Dennys just walking distance away, perfect in everything. Your staff is the best! The breakfast is also the best.

"great stay for cycling"

5
29/05/2016

go north or south from hotel, camp Pendleton worth a ride. need ID to get on base. many miles of good quiet roads on base. PCH OK for cycling in most parts. Carlsbad , la jolla worth exploring. lots of bike shops along the way. lots of coffee shops. approx. 30 miles biking from Oceanside to san diegp

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Your absolutely spot-on, Oceanside is a great cycling destination; in fact we are home to both the Southern California Half Ironman, Race Across America (think Tour de France on steroids), and Bike the Coast. We're glad you were able to explore the area & that you were happy with your stay. Thank you for the great review & suggestions, -The Oceanside Palms Team.

"The Best Best Western I Have Stayed With"

5
28/05/2016

I enjoyed everything about this hotel. The staff were welcoming and helpful. The room was clean and nicely appointed. The TV was HD and with a decent selection of channels. The breakfast items were nice and the staff kept it well stocked. I will stay again at this hotel the next time that I visit southern California. The only elevator is near the front of the hotel and the aisles are very long, so those with difficulty walking should ask for a room near the front.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for letting us know how well your stay went. You'll be happy to know we will be adding a 2nd elevator shortly to the other end of the property to make it more convenient for our guests to access each floor. We look forward to you joining us again on your next visit. All our best, The Oceanside Palms Team.

"Visiting my brother whom I hadn't seen for 23 years"

5
27/05/2016

My sister and I travelled for a May 5-10 visit. From the first time I searched for a place near to where my brother lived in California, I was caught by the intimate pictures on line of this place. Something about the online photos showing the outdoor fire bowl, sold me, so we thought we'd give it a shot. After a very long flight from Boston, and a traffic filled ride up from San Diego, we were met by the friendly folks at the front desk. From the first words spoken by "Kat" until the last words from the night people as we left early early in the morning 5 days later, we were made to feel comfortable and at home. Every employee offered help and a smile and regardless of their job a good natured attitude. It was wonderful to see and spend time with my brother. Travelling is stressful on its on, but I have to say that the folks (all of them) at Best Western Plus Oceanside Palms in Oceanside, CA removed all stress for myself and family and I'd stay there in a minute if I go again. Oh yeah, breakfast every day was easy and convenient and delicious, and the endless supply of coffee helped me deal with the time difference. Thank you all so much, wish Best Western could clone your infectious good nature and hospitality and pass it around.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear BellasBoy69, Your very nice review hit home with me. I hadn't seen my brother for 16 years and when we finally re united it was a very emotional but happy occasion. I am so glad my staff and our hotel played a positive part in your very special trip. I can go on and on but I will simply say.........Thank you and it is good to know your story!!!!! Please come back soon, Sincerely, Paul Terzis

"Best Western Plus Oceanside Palms, Oceanside"

5
25/05/2016

Everything was great on my stay. I would suggest going out to eat rather than eating their breakfast. But, service was great and my room was comfortable and very clean. I would highly recommend this Hotel to everyone that is traveling for personal or business. You will enjoy your stay tremendously. I look forward to returning soon the Best Western.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Sergio, Wonderful to hear you had a great stay & we thank you for recommending us to our future guests. We are constantly using our guests reviews to help us improve our breakfast to meet the needs of all of our guests, so your input is definitely appreciated. Looking forward to your return trip! -The Oceanside Palms Team.

"Our stay at Best Western plus"

5
24/05/2016

This was our first time traveling to California from Illinois. I am so happy we found this best western because it was gorgeous. The staff is amazing. Meagan checked us in and she was genuine and knowledgeable. The breakfast was great. Tracy was always so upbeat. This hotel is modern, and we honestly couldn't have asked for a better experience. Oh I think she was a manager, Farrah we also a delight.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for letting us host your first visit to California and Oceanside. We're so glad to hear you had an amazing experience & will make sure to convey your kind words to Meagan, Tracy (this was her very 1st Trip Advisor review), Farah & the entire team. We appreciate you sharing your experience with others & look forward to your next stay with us. Best Always, The Oceanside Palms Team.

"Great Place to Stay!"

5
23/05/2016

Great place to stay! Hotel staff is super helpful. Sarah was extremely helpful in answering questions upon our arrival, even though it was a late night checkin. Very patient and knowledgeable. Kat and Jesse offered great service working through some of the details of our stay. I would definitely stay here again.

"Nice comfortable lodging"

4
23/05/2016

This hotel is a good value. It was clean, comfortable and the staff was very hospitable. It was close to the beach. We actually had a bit of an ocean view. There is a nice outdoor lounge area with a fire pit type of sculpture. We did not get time to enjoy it, but saw lots of other people sitting outside.

"Clean, affordable hotel"

5
22/05/2016

This hotel is in a great location- an easy walk to the beach and quick freeway access. It is clean and affordable and the employees are helpful and kind. The free wifi is fast and reliable and breakfast is included too.

"Very nice motel near camp pendleton "

5
22/05/2016

We have stayed at The Palms in the past. The staff go out of their way to be accommodating. This is a good choice if you want to have easy access to the beach and harbor as well as Camp Pendleton. The breakfast offers a good selection of hot and cold items.

"Good value, clean and well run"

4
21/05/2016

Very efficient staff, helpful and knowledgable. Breakfast was well presented and a good variety of food items. Good speed on Internet. Easy to get to and ample parking. Lobby nicely done and well furnished.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Nathan, Thank you so much for letting us host your visit & thank you for the wonderful review. We especially appreciate you mentioning the wi-fi speed as we just completed a major upgrade that will allow our guests to seamlessly surf the net. We look forward to hosting you again soon. Best Always, The Oceanside Palms Team.

"Great hotel close to the beach with all the amenities"

5
20/05/2016

Several factors led me to book a room here. One was because of the walkability to the beach/ocean without the beachfront price. Another was the free parking. Another was the free breakfast. And of course, the #1 rating on Trip Advisor in Oceanside. I asked for a room on the third floor facing the south west in order to get a view of the ocean when I booked the room. They were able to accommodate my request and we ended up getting the second to last room at the west end of the third floor. It had a pretty view and it was quiet because there is no elevator at that end of the hotel. We were able to walk to the beach and the pier. We're always thankful for free breakfast but it was the same every morning. Tasted great but it could be improved by having more variety. This is a very nice hotel that has been beautifully updated. The people at the front desk were also nice. We really enjoyed our stay in lovely, little Oceanside. Where you decide to stay plays a major part in that. Wouldn't hesitate to stay here again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for taking the time to share such a great review. We've been very fortunate to have guests such visitors take the time to share their experience on TripAdvisor, so we owe much of our #1 Ranking to our guests such as yourself. Although we are a new property, we've been motivated to make many changes that have been inspired by our guests suggestions. Breakfast of course is very important & we've constantly been upgrading it to meet our guests preferences, so we will certainly look into your recommendation. We look forward to your next visit, The Oceanside Palms Team.

"Always my preference for staying in the area!"

5
19/05/2016

I've stayed at this hotel several times while in the San Diego area for work. I pick this location because of it's quick access to Camp Pendleton and abundance of restaurants of all varieties within walking distance or a few minutes drive. The staff is always helpful and goes out of their way to make the stay enjoyable.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Todd, Thank you for letting us know how great your stays have been going. We certainly appreciate your repeat business and will do everything to exceed your expectations. We get many visitors coming to visit family or for work aboard Camp Pendleton, so we ejoy putting in that extra effort to make their stay more comfortable. Best Always, The Oceanside Palms Team.

"Vacation"

5
18/05/2016

This a real non smoking hotel. First impression was very pleasant. Well kept, clean, elegant and very close to restaurants and shops. The staff very professional and polite. They offer full breakfast from 6-10 during the weekend and 6-9 during the week. Very convenient, specially if you have kids. The room 225 was very clean. No wierd smells. It was perfect for a couple. The only thing that it may be an issue for some guests is the fact of the bathroom door not having a lock. It didn't matter to us, but it may be a privacy issue for others. I think that's something management should take in consideration. Beside that I really like this hotel and I will definitely keep it as one of my first options for my next trip.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
First off, let me convey our appreciation for giving us the opportunity to host your stay; it's always great to hear such a positive response from our guests. I will certainly bring up the suggestion of the bathroom locks in our next weekly meeting. Thank you again for sharing your experience with our future guests. Until Next Time, -The Oceanside Palms Team.

"Great place to stay"

5
17/05/2016

We truly enjoyed our stay at the Best Western Plus. We had the room with a kitchen area and that gave us the extra room that we needed. The Bathroom had a fixture on the wall that allowed everyone to have a place to put their own cosmetics. What a great feature. The breakfast was more than anyone expected and had combinations that I haven't seen at other resorts. Thanks for the great and convenient vacation!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Robin, Thanks for choosing to stay with us and your kind review. Great to see you chose the Premium Room with Kitchenette, always a great choice when needing more room and having the option of not having to go out to town for your meals...of course we'll always take care of breakfast. I hope we have the pleasure of hosting you again in the future. Best Always, The Oceanside Palms Team.

"Great hotel"

5
15/05/2016

Great stay, marred by guests next door to us who were very, very loud. Once you've heard country music played loudly at 3 am it kinda makes you hate the genre! But kudos to the night manager who tried his very best to get them to turn the music down and Meagan who helped us move to another room in the morning. Beds were very nice!

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Philip D Thank you for choosing the Best Western Plus while visiting Oceanside from across the pond. I sincerely apologize for the inconvenience caused by the guests next door and I couldn't agree more about the "hate the genre" comment...I have two young step children. My staff is very aware and trained on a policy as to how to deal with noise and it is good to know that they addressed the issue. I am pleased, however, that everything else met your expectations and Megan made a difference. Best Regards, Paul Terzis

"Awesome Trip!"

5
14/05/2016

This was my very first trip to California. I was there to visit relatives who lived in San Diego and Los Angeles. We decided on Oceanside as a middle point between the two locations and Best Western because we are familiar with price and amenities. We were able to get a hotel package that included a car with our lodging. I was more than satisfied with our accommodations. The room was large enough for the two of us, me and hubby. I love the fact that the bathroom was a completely separate room, not with an exposed wash area. The staff was friendly and knowledgeable of the area. They greeted us each time we left to give us directions or suggestions to help make our stay more enjoyable. We ate breakfast there about half of the time of our stay. There was a large selection of hot and cold foods. However, my husband and I are on a strict heart smart diet, so the addition of turkey bacon/sausage or egg substitutes would have been great! But we made do with the oatmeal and waffle maker as well as the other things to round out our meal. There was also treats available periodically; a popcorn wagon or cookies baked there on site. The cleaning staff was friendly and efficient. Our room was always taken care of. The only negative thing that we both agreed on, was there was not enough bright lighting in our room for us. There was no overhead light at all and the bulbs in the table/wall or floor lamps were not bright enough. I would return to this hotel if I was in the area and definitely recommend to others.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Wow Cheryl, what a wonderful review! We are thrilled you had such a great stay and look forward to your next visit with us. Breakfast as you can imagine is very tricky when it comes to providing options that will appeal to everyone, I'm glad to see you were able to find choices that fit your dietary needs. We are always looking at new ways to enhance our breakfast, so we appreciate you sharing your suggestions. Thank you for taking the time to share your experience & for the kind words. Best Always, The Oceanside Palms Team

"Great stay."

5
13/05/2016

Cat was awesome! She told us all about the place and where to go and eat! I would definitely stay again! Super Friendly staff! The sunsets are beautiful..the farmers market, a trip to LaJolla was beautiful!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Joanne, We're very glad to hear that you enjoyed your stay with us, we are certainly looking forward to have you join us again. We will make sure to convey your kind words to "Cat"...we think she's pretty awesome too! Glad to hear you made it to the farmers market, we are fortunate to have markets walking distance from us every Thursday until 9pm; Great food, music & people watching. Thanks again for sharing your visit, The Oceanside Palms Team.

"So glad I stayed here"

5
13/05/2016

Staff is so friendly! Every single person has been amazing no matter the time of day or night. Walking distance to the beach, free parking, wifi, business center and breakfast! Great value, clean, cozy fire at night and even a pool and jacuzzi. Definitely staying here again!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Billie Jean, Thanks for the great review, it's great to see you enjoyed your getaway with us. Our team reads these reviews daily, so I'm sure they will be excited to see that they had such a positive impact on your visit. We look forward to having you join us again soon. Best Always, The Oceanside Palms Team

"This place had everything a person could need and want."

5
04/05/2016

This resort had everything a person could want or need. We had one of the rooms with the kitchen and we could have stayed for a month and even very happy. Neat and clean with a wonderful staff and the breakfast was delightful. Megan and another young man greeted us when we first checked in no from then on, it was like family. They all couldn't be nicer. The breakfast was more than anyone could ask for. Great variety, clean and displayed well. Lady that was working the breakfast was very pleasant. I would definitely stay here again! Looking forward to the next visit.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Robin, Smart move choosing the Premium room w/kitchenette, can save you a lot of money not having to eat out in town for every meal...of course we'll always take care of breakfast & it's great that you were so happy with it. We'll make sure to share your kind comments to our team. We look forward to your next visit and greatly appreciate you sharing with us and our future guests. Until Next Time, The Oceanside Palms Family

"great place to stay"

4
04/05/2016

I loved my stay close to the beach and restaurants very clean and spacious. nice staff very helpful inexpensive snacks and nice breakfast. Jacuzzi was also nice. Hotel is modern and looks just like the pictures no false advertising.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Sajida, It's wonderful to see we lived up to your expectations. I hope you were able to enjoy of few of those restaurants around us, it's hard to keep up with them as their seems to be a new one every month...definitely an exciting time to visit Oceanside. Hopefully you will let us host you again in the near future. Your wonderful review is much appreciated. Best Always, The Oceanside Palms Team.

"great stay good price"

5
03/05/2016

Nice rooms very modern friendly staff and close to the beach. Walking distance to everything downtown. Clean and spacious with inexpensive snacks. Nice jacuzzi and pool. The would definitely stay again while on vacation

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
What a great review, you've managed to hit all of the high-points we strive to achieve with our guests experience. Thank you so much for sharing with our future guests & we look forward to your next stay with us. Best Always, The Oceanside Palms Team.

"Good location not on the beach but not far. Our room was lovely (no issues)."

5
28/04/2016

All staff was friendly, especially reservation desk,. We enjoyed our 2 nights stay,even tho the weather cloudy cold, the huge waves were amazing. Short drive to Carlsbad Beach which we preferred also good restaurants. Ruby,s at the end of wharf a must visit.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Great review! Even though the weather was a bit gloomy, one of my favorite saying is "there's never a bad day at the beach"; so happy you were able to share it with us. We have so many great dining options within walking distance...56 to be exact. Thank you so much for sharing your kind words about our team, we all look forward to hosting you again. -The Oceanside Palms Team

"Safe"

5
26/04/2016

I choose this location because it is very close to the beach. My map on my phone said it is only 1 mile from hotel to Ruby's dinner at the end of Oceanside Pier. (Very easy walk) The area has a safe feeling about it, and when traveling alone that is a must!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Kyla, We couldn't agree with you more! Most of our visitors are families & we want to provide a safe and friendly experience for them. Great to see you had a great time venturing around Oceanside. We look forward to having you visit us again. Best Always, The Oceanside Palms Team.

"Great stay!"

5
25/04/2016

Enjoyed all about this hotel. Great hotel staff! Super friendly and knowledgeable. Great location, within in walking distance to beach which we walked alot! Breakfast was decent, rooms were very clean and nicely decorated. Rooms were pretty small, but overall experience was great and we would definitely stay again!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Stephanie, It's wonderful to see you had a great visit with us. Most of our guests choose to walk to the beach and marina, one of the advantages of our location is that you can pretty much leave the car parked during your stay...even the local beach train (The Coaster) will take you to all points San Diego should you choose to venture south for the day. We appreciate you taking the time to review & look forward to your next stay with us. -Best Always, The Oceanside Palms Team.

"Quick Trip to See Family"

5
24/04/2016

On our trip home from a week's vacation, we decided to stop by and see our daughter, son in law and grandchildren. As always, the stay at the Best Western Plus Oceanside Palms was spectacular. Comfortable place to sleep, close to the beach and our family. check in and check out staff were friendly and accommodating. Breakfast was a variety, plentiful and delicious.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Peggy, Thanks for staying with us again for your family visit, it's great that we are your "go-to" home away from home in Oceanside. We look forward to hosting you again on your next getaway! We appreciate you sharing the nice comments with our team and future guests. All Our Best, The Oceanside Palms Team.

"Spring Get-Away"

4
23/04/2016

This is a no frills hotel that is perfect for a short family getaway. The service is great. Kat and Griselda were particularly kind and accomodating. There are plenty of places to eat within walking distance of this establishment. The beach is about a mile away and accessible by foot.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Kevin, Thanks you very much for taking the time to share your trip with us. We will make sure to share your kind words to Kat and Griselda. Glad to see you were able to enjoy the beach and dining options in town...56 within walking distance! Hope you find the time to visit us again in the near future. -Best Regards, The Oceanside Palms Team.

"Excellent staff, renovated rooms"

5
22/04/2016

Hotel was clean, well kept. Rooms recently renovated. Staff were always smiling, very uplifting and extremely helpful. Response to maintenance call excellent. Breakfasts were excellent. I would say only very small glitch was coffee not replaced and recyclables not taken out on one morning only, very minor.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Tim, It's wonderful to hear everything went so well with you getaway to Oceanside, hopefully you'll be able to join us again. Thank you for making note of the coffee, we've recently added a second coffee service to our lobby area for those caffeine emergencies. Great to hear such positive comments on our hotel and team-members. We appreciate you going out of your way to share your experience with our future guests. Best Always, The Oceanside Palms Team.

"Great hotel!! Wont be disappointed"

5
16/04/2016

This was our firsr time ever staying at the best Western. It was a great stay all around. Wish we could stay longer. Staff was friendly and hotel was clean. Rooms were clean and bed was very comfortable. Breakfast was also great. They had a hot breakfast. Waffels, bread, sausage, eggs and usual coffee and juice. Everything about our stay was great. No complaints here.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
It's wonderful to hear everything went so great with your stay. Hopefully this won't be your last visit with us. We've recently upgraded our breakfast options, so it's nice to see you were happy with the selections. I appreciate you taking the time to recommend us to our future TripAdvisor Guests. Best Always, The Oceanside Palms Team

"A close walk to Oceanside Beach!"

5
14/04/2016

Great breakfasts, staff who go out of their way to please and are so friendly; again we found ourselves enjoying this accomodation very much. Kitchenettes available as well as poolside BBQ's for those who don't want to eat out every night. Poolside features comfortable lounge chairs, dining sets and umbrellas and handicap pool and hot tub entry. The front features a beautiful private sitting area with a gas fireplace to enjoy in the evening after dark. The beach is a pleasant 8 block walk away where bike rentals are available, a walk down the pier where you can observe angling, surfing, sailing, & catch lunch at Ruby's at the end of the pier. This new up to date hotel is comfortable and clean. One of our favorites!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Debbie-Lynn, Thanks for sharing your experience on TripAdvisor, your last review in 2014 was great...but this one was even better. It's always very nice when our guests come back to visit us, but I hope you won't wait as long next time. I'm glad we're one of your favorites, your review was one of ours. -Best Always, The Oceanside Palms Team.

"Amazing experience"

5
14/04/2016

I stayed at this hotel for 3 nights. I was so impressed by the quality of service. They made my stay and my kids stay so enjoyable. The HOTEL IS SUPER CLEAN. THE STAFF is so friendly, Ashley, the night check in guy was so friendly and funny. He was respectful and efficient. He made sure we are comfortable and di not need any thing with out being given. when you enter the hotel, the lobby is clean and smells fresh. The buffet area was generous with rich quality food and all favorites. My son enjoyed it. The pool and the hot tub are very clean. The beds are very comfy. The pillows are just your taste. you will sleep well . The hotel is very close to the pier and the beach. it is so convenient to many restaurants. Oh the hotel offers pop corn on sundays and pizza dinner on mondays free for all customers. The pizza was so delicious. Enjoy your stay. book this hotel. you ant regret it.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
WOW, what a great review!! You made me want to stay here...and I work here:) I'm super happy that everything went good for you and your family, I will also make sure to pass along your words to Ashley. You are the 1st person to mention our popcorn on TripAdvisor, we just added this very cool popcorn machine on wheels (think Main Street Disneyland), we've had a lot of fun with this & the response has been wonderful. You have definitely went above and beyond in sharing your experience, I hope we can do the same & more for your next visit. -The Oceanside Palms Team.

"Relaxing in Oceanside"

5
13/04/2016

I'd been to this hotel once before, and returned because it had been such a good experience the first time; wasn't disappointed! Breakfast could be a bit better, but still better than most. Wish they wouldn't replace towels every day; unnecessary and bad for the environment. Most hotels don't do that anymore except if requested.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thanks for coming back to stay, we look forward to many more visits. Very good suggestion on the towels, we were just discussing moves to make us more environmentally friendly & I think yours is a great idea. I hope you noticed the changes we've made on our breakfast since your last stay, we have a few more surprises around the corner to make it even better. Thanks for taking the time to convey your experience. Best Always, The Team at the Oceanside Palms

"HOTEL ROOM STAY"

5
12/04/2016

Very nice hotel to spend a few nights. Clean and close to shopping, eating, etc. Good place to stay if visiting local attractions like Legoland. We would stay here again if visiting this area. Very nice and helpful staff.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dolores, Thank you for letting everyone know how you stay with us went. I really hope you get the chance to visit us again soon. Thank you for going out of your way to share your experience. Until next time, The Oceanside Palms Team

"Excellent hotel Clean and Friendly Staff"

5
10/04/2016

Excellent hotel Clean and Friendly Staff, Break fast is good. we visited Lego Land California, 10 to 15 minutes away, we are pleased with all the services.I would recommend others to stay this hotel any any family.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Great to hear you were so happy with us during your visit to Oceanside & Legoland! I greatly appreciate you going out of your way to recommend us to our future guests, we love to know how our guests experience goes & hope you find the time to join us again. Best Always, The Oceanside Palms Team.

"Oceancide, CA"

4
09/04/2016

Like all the Best Western Plus hotels I have stayed at, another GREAT value. Cannot walk to the beach quickly, due to the traffic controls around the train tracks. Not the hotel's fault. Reasonable public parking to beach access. Breakfast was hot and bountiful. Would stay here again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you very much for your review, I'm glad to see that we were a Great value. We look forward to your next visit, give a visit to one of our Team on your next stay & we maybe able to expedite your walk to the beach, harbor and pier. Our breakfast is something we've been working on diligently to be enjoyed by all of our guests...wonderful to hear you were pleased. We look forward to your next visit, -The Oceanside Palms Team.

"Overnight Stay"

5
08/04/2016

I give this Hotel a four star at a three star rate. The things that I was impressed by were the organization, cleanliness and that the rooms were modern the room had good natural light. I stayed on the West end of the Hotel and it was very quiet. I noticed that if you travel with kids they really like the breakfast where they can make waffles at a self service station something for everyone to eat..

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Joan, thank you for sharing your experience. We've been getting great compliments on the breakfast since we've upgraded it, I appreciate you letting us know that it's working well for families. I'm glad your family was happy with everything, we certainly hope you'll all join us again soon! -The Oceanside Palms Team.

"it was so clean"

5
08/04/2016

it was clean and nice would stay again. the people were very nice always asking if we needed anything, rooms are fresh and clean. the breakfast is really good. hot tub and pool very clean.. beach is only a few blocks away

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Bernabe, Thank you very much for sharing your experience. I'm thrilled that you found everything to your liking & that our staff made you feel welcome. Please feel free to visit upon us again. -The Oceanside Palms Team.

"Budget Friendly"

4
07/04/2016

The room rate was very good, close to restaurants, shopping, the beach and major highways. The staff were very friendly and helpful. They even offered pizza night for the guests as an appreciation. I would recommend this hotel.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Neil, Thank you for letting us host your visit from Connecticut, I'm happy to see you were pleased with your stay; I'm sure the SoCal weather was a little warmer than home! Glad you could join us for our Guest Appreciation Night, we've also added a popcorn cart recently to butter-up our guests. Thanks for recommending us, we'd love to have you back for a visit anytime. -The Oceanside Palms Team

"Great Hotel!"

5
03/04/2016

We were looking for a place to stay during the Oceanside Ironman 70.3 event. We chose this hotel because of the location and price. The only down side to this hotel is that there are not any nice restaurants within walking distance.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thanks for the great compliments! The Iron Man/Woman is a great tradition in Oceanside, it's always so much fun to be a part of it & I'm glad you let us host your stay! I only wished I could of spoke with you personally about restaurants! Next time please reach out to myself or our team so we can suggest some unbelievable dining options...within walking distance of course. TBG, Rim Talay, Oceanside Broiler, Swamis, LTH, Tin Fish, 333, Dominic's Italian (for carbing up for the race)...and the list goes on and on. If you promise to visit us again, I promise your culinary needs will be met and exceeded. Until next time, -The Team at the Oceanside Palms.

"Vacation to Ocean side"

5
01/04/2016

Fantastic service, clean modern accommodations. We stayed three nights. The best strength of our stay here is the awesome customer service. Thank you for your excellent service. Located close to downtown ocean side. and easy access to San Diego. Carls Bad. Must see USS Midway.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Carl, Thank you for a wonderful review! We are fortunate to have a team that honestly loves to make sure our guests have a memorable & enjoyable stay. The USS Midway is definitely not to be missed. My Insider Tip: Take the local beach train (The Coaster), which is walking distance to the station, $13 pass gets you a round trip passage to San Diego with access to the trolly for free....The Midway, Gaslamp District, and Old Town SD are all walking distance from stations. Trip takes 45 min, no traffic, no parking fees & no hassle. Give it a shot next time you visit us. Thank you for the positive words on our team & going out of your way to share them. -The Oceanside Palms Team.

"Beach hotel"

3
01/04/2016

The website indicated that hotel was one blocks from ocean, not true, it was more like 4 blocks away- the location of the hotel is on a busy street and noise could be heard if room window was open- Other than the breakfast that was sub-standard and the poor beds, they were uncomfortable-the people that work in the hotel were excellent in customer service, we were well attended and everyone was very friendly, that is always a plus!

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Corrine M, Thank you for choosing our hotel while visiting our city. I was very concerned that a website misled you, I checked our official website and we do not mention any distance ( I have attached the verbiage) however we are researching to make sure the information is correct in any website. ** With LEGOLAND and the beach a short commute away from this Oceanside... More >** If you could contact me directly and let me know what web site you used, I'd really appreciate that. Please accept my sincere apologies and I hope we see you back soon!! Paul C Terzis

"Convenient one night stay"

4
01/04/2016

The BW Plus is located in walking distance to the town center and (a bit further away) pier and marina. So you can leave the car there and don't have to worry for parking fees or having a drink for dinner. The lobby is welcoming and the rooms are new and convenient. The staff was very helpful and friendly. Although the hotel is rather close to a freeway, I did not hear any noise from it. There was a slight smell in the room, which I think was carpet cleaner. But the air condition worked well ventilating fresh air into the room, so that this was gone quickly. The Wifi was a bit shaky in my room. The only really annoying thing was, that after the (one night) stay I got four identical e-mails asking me to take the customer survey and they also signed me up for Best Western newsletter. I cannot remember to having agreed to this (maybe it was hidden on the sign in form). Since they send me the newsletter from their German branch, this probably violates German privacy laws.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Karsten, It sounds like you were able to make the most of your visit to Oceanside, I'm so glad we were able to provide you with great experience. Sorry about the extra emails, there may have been a "receive newsletters" box that was not unchecked when the reservation was made, it's an easy fix though! I've provided both the United States & German free customer care phone numbers below. The team at Best Western can make sure you don't receive any unwanted emails. We wish you a safe and pleasant journey on the rest of your travels. Germany 800-21-25-888 U.S. 800-237-8483

"Wonderful stay with super friendly employees"

5
31/03/2016

First off, the breakfast choices are wonderful with eggs, sausage, waffles, fruit, oatmeal with a variety of toppings (even chocolate chips, much to my kids delight), muffins, hot chocolate or coffee with half and half and vanilla creamers. The people in charge of breakfast were the friendliest we've encountered. The pool was nice, the hot tub very soothing, and the beds and pillows very comfortable. Short run or walk to an awesome beach if you don't want to use their exercise room, free cookies and they were even serving pizza one night! The only negative I encountered were no locks on the bathroom door so our kids intruded a few times. We would stay here again! :-) Great job everyone!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you so much for the rave review! It's great to see you were so happy with the breakfast, we've recently upgraded the options to provide a better variety for everyone...especially the kids. Believe it or not our team reads these reviews daily, it helps let us know where we are doing good and where we can adjust to give all of our guests the best experience, so we appreciate you sharing your kind words. The locks on the bathroom doors will be brought up at our next weekly meeting. We hope you find the time to join us again soon & just to make the kids a little happier, we've recently added a popcorn trolley to our amenities:) Best Always, The Entire Oceanside Palms Team.

"Relaxing by the beach "

5
31/03/2016

This hotel is amazing! It's kept very clean, and I have never seen such a friendly staff! I wanted to stay an extra day because everyone is so nice, and the complimentary breakfast is delicious! Hot chocolate and coffee is available all throughout the day, with free pizza and/or cookies in the evenings. The ocean is just a few blocks away and it makes the vacation so easy. Located right near a freeway entrance, all activities were minimal driving time. I would recommend this to everyone!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Tricia, It's only through reviews such as yours that help us provide the amazing experience you enjoyed. We've been so pleased with the positive reviews on our breakfast since we've stepped it up. Thank you for recommending us to our future guests and the kind words about the hotel and our staff. Come back for a visit soon! All Our Best, The Team at the Oceanside Palms

"Great hospitality"

5
30/03/2016

We were allowed to check in early on our way to Lego land. Just blocks from the beach and 20 minutes to Lego land this was a good location for us. Reasonable prices. Really good breakfast! Comfortable. Good business center. Free wifi for members. Nice fire pit for relaxing in the evening.

"Weekend at Best Western Oceanside Palms"

5
30/03/2016

We spent a weekend at Best Western Oceanside Palms and found it to be an excellent spot on the ocean side of Highway 1. Outstanding service and very clean, quiet room with quick response time for extra towels. All of the linens felt new and freshly cleaned. Plenty of safe parking for me to park my motorcycle trailer and SUV. Convenient continental breakfast in a large, friendly dining room offered a nice way to start the day. Can't say enough about the warm and professional management as well as the entire staff. Oceanside Palms is definitely our choice next time we're in the area!

"Enjoyable stay"

5
30/03/2016

The hotel was great, close to the beach, shopping and some great restaurants, hotel staff sent us down to Rudy's on the beach by the pier, great food!! great taco's. The breakfast at the hotel would match any local restaurant, not your typical free food. The rooms where top notch, quite and clean. We found a place where we will go back quit often.

"Best Western Plus"

5
30/03/2016

Great staff, delicious breakfast with lots of variety, pool and spa were nice. The room was great. Quiet room. Helpful people all around. Avoid the sofa bed but the regular bed was good. Nice to have a fridge and microwave to use.

"Fantastic stay"

5
29/03/2016

My husband and I had the pleasure of spending a couple nights at this beautiful hotel, while in the process of selling our home. The location is great, and I can't say enough about the staff. Their knowledge and professionalism is exemplary in every way! Go see them...you won't be disappointed!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Deanna, You are very kind to take the time to let us know about your stay, I'm very pleased to see that our team exceeded your expectations....they never cease to make us proud. We wish you nothing but the best in your new home, we are always here for you if you wish to come back for a visit. Until next time, Your family at the Oceanside Palms

"Totally Worth It!"

4
29/03/2016

It was a stellar experience. We were comfortable and happy with our stay. The hot tub was a fabulous way to end a long day of walking. The continental breakfast is always a perk for us. It was all quite tasty except for the eggs. The eggs were funky, probably powdered. I could not eat them but there was a variety of other things to eat.

"Good for teams going to tournaments"

4
27/03/2016

We stayed here when I played at the Surf Cup Soccer Tournament last May. It is within walking distance to the beach (about 15 minutes) and close to most highways so it is easy to get to the tournament fields. Rooms were clean and the cookies served daily were great. One problem was that the Wifi in my room was very weak.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
We love hosting our teams & I'm glad you enjoyed staying with us. Glad to see you were able to enjoy the tournament as well as the beach during your stay. We have listened to our guests reviews of our internet speed, and you'll be glad to hear we've have hired a new company that has recently installed a new wi-fi system that will ensure a seamless connection for all of our visitors online needs.

"Excellent Value, clean newly renovated hotel."

5
25/03/2016

We stayed here for 4 nights so that we can go and visit LEGOLAND, San Diego Zoo and Sea world. The manager and staff there were all friendly and kind and every staff had a smile on their face. The frond desk clerk was very kind and he had recommended different restaurants and activities to attend during our stay. He had also given our kids some beach balls to play on the beach. I apologized for not knowing the name. He was a tall, think gentleman with a mustache that really liked Thai food. The room was large enough to fit our family of 5 and the location is walking distance to the beach. Our room had a glimpse of the ocean as well. Breakfast was excellent as it includes patties, sausages, waffle maker, cereal, juice and coffee. The breakfast staff was constantly filling the trays even after the breakfast time. There was an issue mid way during our stay, however, the management solved the situation immediately. We appreciated his sincere apologies even though it was out of his control, however, he rectified the situation without hesitation. our kids loved the heated, outdoor pool and Jacuzzi. There was a nice fire pit during the cooler evenings to sit around and talk. The hotel is very welcoming upon entering. We checked out at 2:30 am to avoid the LA traffic and Ashley was very kind and gave our sleepy head kids a grab and go bag for breakfast. Thank-you Ashley!!! There is free parking and the Wi-Fi is free as well. The price we paid was reasonable and we will definitely consider stay here on our next visit to Oceanside.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Wow, what a great review! It looks like you had a great stay in Oceanside, I'm happy to see you were pleased with everything and that our team was able to provide you with an enjoyable vacation. I will make sure to convey your kind words to Ashley and our team. We look forward to your next visit. The Team at the Oceanside Palms

"Great hotel between SNA & Sea World"

4
25/03/2016

Good hotel w/in walking distance to nice beach & Oceanside restaurants/shopping. Easy in/out & freeway access. Free parking, free breakfast. Less than an hour to Sea World so I chose this hotel so as to be closer to a beach. Room amenities were great, window had screen so could get fresh air. Beds were comfortable. Free breakfast included hot items (eggs, sausage, waffles) plus cereals, fruit, juice, breads, etc. All staff were very helpful; I had occasion to interact w/housekeeping, maintenance (missing light bulb), and front desk staff. Had business computers for printing out boarding passes & free wifi in room. Front desk very helpful with directions to post office & drugstore.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Janet, Thanks for staying with us and taking the time to share your experience with others. I'm pleased to hear that you had a comfortable and enjoyable stay. We all hope you get the opportunity to join us again in the near future. Best Always, The Oceanside Palms Team.

"Great Place to stay"

5
25/03/2016

very nice hotel with a very friendly and polite staff ! heated pool and hot tub was very nice and the rooms were great ! Breakfast could use a little more help ! but we were very happy with our stay !

"A nice place to stay."

4
23/03/2016

Comfortable beds, clean rooms and friendly staff made our stay a pleasure. From the frontdesk staff in their knowledge of local eateries and shops where we could find what we were looking for, to the room staff, to the locality of the hotel, we have no complaints.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Leslie, I'm glad to see you enjoyed your visit. It's great to hear that our staff was able to provide good suggestions of places to visit while in Oceanside...their are so many great options! I hope you will let us host you again when your in town. Thanks again for choosing us & sharing your visit with others. -The Team at the Oceanside Palms.

"Clean Hotel in Good Location"

4
23/03/2016

Spend 3 nights at BW Plus Oceanside Palms - hotel is located closely to the I-5 but still away from the HWY noise. Within walking distance to downtown Oceanside and appx 15 mins walk from Beach. Great location for Legoland - under 15 mins drive. Nice little pool and hot tub and free use of pool towels. Breakfast room one of the larger ones we have experienced. Good value for Money.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
We love getting a great response from our international guests...almost as much as we love having you as our guests. Legoland is one of our more popular family destinations in the area, second only to the beach. I'm glad you were able to enjoy both of them and get good value at the same time. Best Always, The team at the Oceanside Palms.

"Friendly staff with attention to detail"

5
21/03/2016

Friendly staff greated us with fresh baked cookies! Our room was modern and clean. We are seasoned travelers and this place has the best, coldest air conditioner. Good breakfast. A nice walk to the beach, close to good restaurants and movie theater. Fun street fair on Thursdays with amazing food. Easy off and on freeway access. All around great experience!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you so much for letting us stuff you full of our fresh baked cookies. I'm so glad to hear you were able to take in the local sights...especially the Thursday night Sunset Market! Thank you for sharing your experience with our team and future guests. Best Always, The Oceanside Palms Team.

"Very friendly"

5
21/03/2016

This is a great hotel! Everytime you walk in there is always someone there to greet you and make you feel at home. The staff is beyond friendly! They are always smiling and trying to help you with anything you need. I am usually greeted by farah upon arrival for checking in and she checks you in fast and shes super friendly! I would highly recommend staying here.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Akota, We appreciate you going out of your way to let everyone know how your stay has went. Thank you for the kind words towards our team and Farah, they will all be pleased to see you were happy with the service. We look forward to many more visits in the future.

"Vacation"

5
21/03/2016

Very nice staff. Very helpful. Rooms were very clean. We had a great stay. Would definitely stay here again. Beach is close by in walking distance. Shopping close by. Legoland only 6 miles from hotel. Full hot breakfast every morning. We cooked out almost every day on the grill while kids swam was nice and relaxing.There was tables outside. Our room had a fully equipped kitchen which was very convenient for our 9 day stay. I highly recommend this hotel and will definitely stay here again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Amanda, We are so glad to see your family enjoyed their Spring Break trip from New Mexico! I do remember your family & it always seemed that you made the most out of your visit...especially the BBQ grills. I know we will see you again & we look forward to it. -Your Family at the Oceanside Palms.

"better than i expected"

4
20/03/2016

I have never stayed in a best western and steer away from them. However it was #1 in Oceanside so i gave it a shot for 4 days. The room was larger than the Hilton Garden Inn i am at now and the kitchen had full size fridge and a small cooktop. Nothing special, but they cleaned my room well every day and were nice. I would stay here again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Robby, I appreciate your positive review & choosing us for your very first Best Western stay, especially from a top TripAdvisor Reviewer and native of Tennessee...definitely a state that excels in hospitality! With so many great hotel options in Oceanside, we are very appreciative of our #1 TripAdvisor rating that our guests like yourself have helped us maintain. We look forward to your next visit, we have a few surprises in the works to make your stay even better. Thank you sir for your kind words, The Entire Family of the Oceanside Palms.

"A very nice and clean Hotel"

5
17/03/2016

When I arrived I was greeted by the Assistant Manager Farah. She helped me with my check in and it was fast and friendly she made me feel like I was at home . It is a very nice hotel I would recommend it to anybody staff is super friendly

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Nick, The best compliment is always to see that we made our guests feel at home when they are staying with us, so it's great that Farah and our team made you feel like part of our family. Thank you so much for choosing to post your first TripAdvisor review for our property...I hope it won't be your last. We look forward to your next visit! Best Always, Your family at the Oceanside Palms

"More than expected"

5
16/03/2016

The hotel was very nice and clean. The staff was very friendly and the complimentary breakfast was GREAT!! Waffles, eggs, sausage, cereal, toast, juice, tea, coffee....it was amazing!! I'd stay here again for that reason alone!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Tiffany, We're so glad that you chose to stay with us on your visit from Las Vegas! Thank you so much on your compliments on our breakfast, many of the additions we've made to it are based on our guests reviews such as yourself...so it's great to hear that we've exceeded your expectations. Of course we won't rest on our laurels, we will do whatever we can to make your next stay even better! Sincerely, Your Friends at the Oceanside Palms.

"Great Staff/ Nice Place"

5
15/03/2016

Nice place/ great staff. Grounds kept up nicely. Pool and hot tub was nice and opened till 10 PM. Could change up the breakfast menu every other day. Sausage links and eggs get old after a 7 day stay. Would go there again and reccommend

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Peter, Thank you so much for letting us host you during your visit to Oceanside. Your kind words let us know we are on the right track with our guests & your suggestions inspire us to find more ways to make our future visitors stay even more more memorable; for that we are grateful for you taking the time to share your experience. We look forward to seeing you again soon! Sincere Thanks, The Oceanside Palms Team.

"Great Stay"

5
14/03/2016

Would stay at this hotel again. Close walking distance to The Strand. Convenient to restaurants and train station. Staff was friendly and helpful. Decent hot breakfast buffet. Room was clean and had a refrigerator and microwave which we used. Would recommend to others to stay here for the price.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for setting aside the time to share you visit with us and our future guests. We are very fortunate to have a family of staff that enjoys hosting our visitors, so I appreciate you mentioning them in your review. Being able to provide value, hospitality, cleanliness & our your gratitude is what keeps us motivated. We look forward to seeing you again soon. Best Always, The Team at the Oceanside Palms.

"Wonderful in many ways!!"

5
08/03/2016

Needed a nice place to stay the night for work to a Marine Infantry Graduation; this was perfect for those reasons. Even though we saw many children, we did not hear them! Great for the price! Clean! All staff were so very friendly! Thank you Chris!! Breakfast was wonderful, only draw back, they ran out of bacon. Pizza on Monday nights-Papa Johns no less! That was such a nice surprise! Loved the automated concierge! I almost don't want to mention more positives because as it was the place was booked for a Monday night! Would definitely stay again! I know, I know, lots of exclamation marks. All very well deserving!!!!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for all of the exclamation marks!!! Monday Pizza Nights has been a very popular tradition, so I appreciate you mentioning it. The automated touch-screen concierge is a new option we've just added & we have a bunch of new features that will be included shortly. Spring Break has been bigger than ever for us so far, so we've adjusted to make sure we have an abundance of options available. Thank you from the entire Team for taking the time to share your experience.

"Great Hotel"

5
08/03/2016

Room was very clean. Tub could use some grips on the bottom was very slippery. Staff was amazing. Provided great service. Told use about places around and provided coupons! Great breakfast every morning with late hours of service for sleeping in. Very quiet didn't hear people all night or anything! Great place to stay!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
I'm glad to see you enjoyed your stay with us, service and cleanliness are among our highest priorities. Thank you for your suggestion on the tubs, we are on top of this & will be providing a solution for all or our guests. Our sincerest appreciation for taking the time to share your experience. Best Regards, The Oceanside Palms Team.

"Our stay at Best Western,Oceanside, California."

5
07/03/2016

The hotel is very clean, we felt safe and comfortable. The staff are the very best at what they do,friendly and always very kind to us.Housekeeping staff are wonderful!!!! Hard working. I cannot say enough kind things about our stay from March 01/201 to March 07 2016. If I ever get another opportunity to visit Oceanside I will only stay at Best Western. My husband feels the same.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Cynthia, We very much appreciate the kind words regarding our team and the hotel. I couldn't agree more about the housekeepers, they are the heart of the hotel. It's great that you were able to spend so much time with us & we look forward to having you visit us again. Best Always, The Team of the Oceanside Palms.

"Bestest of the Westest"

5
06/03/2016

After a long drive, the check in person was awesome. My son can get super distracted with the items that are on display, and they had cookies to ease that while I checked in. Kid friendly people, kid friendly. This is a huge deal as my son is Autistic and ADHD. Attitude is everything with me as we do not go out often due to people who just do not like regular children in their space forget children with special needs. The room was awesome. Comfortable, great space, bathroom was beautiful, and you could walk to the beach. If you cannot walk parking is affordable and you might catch free parking if you are early. There are plenty of stores, gas stations, and small restaurants at a walking distance as well. If you do not want to leave they have a snack store open to buy some items. Their breakfast is also great.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Your title made me laugh...very clever. It's wonderful that you and your family felt comfortable during your stay with us. Our team here is a family, so nothing is more important to us than making our families stay the best it can be. Oceanside is a great town and getting better, so it's great to hear you were able to enjoy it. Thank you for the high-marks and great review. We look forward to hosting you again. Best Always, The Oceanside Palms Family.

"5 Star Best Western"

5
06/03/2016

Absolutely top shelf very clean with an outstanding staff from the front desk to house keeping , maintenance and breakfast folks Just a few names of the great staff wish I new all there names May, Megan,Sarah, Jesse,Farah,Mcint Demaso,Manuel,Izzy,Lance I would recommend to anyone stayed there for 30 days I was very pleased.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Bill, Thank you for recognizing our staff! It definitely takes a team effort to ensure our guests visit exceeds their expectations. I will make sure you kind words are passed along to everyone here. We appreciate your loyalty and look forward to hosting you each and every time you stay with us. Best Always, Your Best Western Family.

"Love the Location."

5
06/03/2016

We stayed at this hotel from Thursday till Saturday, we had a great time. The room was excellent with a partial view of the ocean. Complimentary breakfast was really good. Walking distance of the gorgeous beach and Pier, we are planning in going back soon.

"Fantastic"

5
05/03/2016

Very pleased. Was in Oceanside for Money and You. And decided to stay here versus the Courtyard which was right by the QLN. I made that decision based on the photos. BW Plus Palms is beautiful. Looks like it was just built and the staff is the best I've ever experienced. The room was huge with a full sized fridge, small stovetop, microwave and sink. Anything you could possibility need to cook a meal was there. There are grills by the pool. Unfortunately I didn't have time to use any of the amenities but it was nice to know they were there if I decide to visit for pleasure later. The continental breakfast was huge. Waffles with chocolate chips and other add ins. Eggs, sausage, breads... It goes on and on. The only thing I could say that wasn't 100% was the neighborhood. I wasn't afraid but one time when I came in in the early morning hours, I felt a little uncomfortable. Oh! And ask for room 239, there is a partial ocean view. Very nice to wake up to. Stay here!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Liz, I'm get so excited every time we get a review from a guest that chooses to travel the few extra minutes from the corporate sector of Oceanside to stay with us. If you have to come for business or conference, why not end your day enjoying the beach. I'm glad to see you chose one of our Premium Kitchenettes, definitely a good move if your here for a few days. Our team has been highly focused on elevating the level of our guests breakfast experience, so we appreciate you letting us know that we are on the right track...it's only going to get better! Oceanside is a wonderful beach town & of course like most coastal cities we do get our share of "Unique" characters in town...I guess thats what they mean by saying a city has "Character":) Good tip on room 239, next time we'll try to get you one floor up in 339 so you can have an Ocean View. Thank you for setting the time aside to share your experience. Until next time, The Team and Management of the Oceanside Palms

"amazing stay i enjoyed my time"

5
05/03/2016

every thing is awesome I recommend it to every one every time I come to Oceanside , CA I will stay in best western plus Oceanside price Is good room is clean employees are amazing and helpful location is perfect free breakfast you will enjoy the free breakfast every day free wifi all you need in one place

"Evening staff review"

5
03/03/2016

I had phone contact with two of the staff members: May and Meagan. I believe they work the front desk. They were a joy to work with. Very pleasant, happy, accommodating. They helped me work out what I needed to take care of. Sometimes people doing customer service definitely should not be doing customer service, but theses two definitely made it a pleasure to do business with Best Western even if I didn't stay there.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
It's so great to hear that when our team gives our guests a great experience, especially before they've had the opportunity to check-in. I couldn't agree with you more, customer service is priority-one in the hospitality industry and especially so with the Best Western Family. Thank you greatly for your kind words and taking the time to share them, we look forward to hosting you on your visit to Oceanside. Best Always, The Team of the Oceanside Palms.

"Non-existent internet"

2
02/03/2016

The hotel is pretty nice overall but awful internet, really substandard for a place that calls itself a plus hotel. Could barely access email, let alone watch movies. I have had far better internet at much more modest places. Otherwise good room and food.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear david5162 Thank you for selecting the Best Western Plus Oceanside Palms while visiting our city. I like to sincerely apologize for the poor internet connection. We recognize the importance and have recently contracted a new IT company that is upgrading and installing new equipment. We are confident this will no longer be an issue. Please contact me directly so I can share all the improvement plans and to apologize in person. Best Regards, Paul Terzis

"Fabulous Hotel"

5
01/03/2016

From the minute we arrived, our stay was exceptional. The staff got us checked in quickly. Room was clean. Staff was attentive and always smiling. If I'm ever back in Oceanside, I would definitely stay here again and I will recommend it to friends and family. Thank you Best Western for helping make my weekend great!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for the great review and for recommending our hotel. I'm very happy to hear your stay went well. Our most important asset is our guests, and to receive such high marks lets our team know we are on the right track. Please join us again soon. Have a wonderful day, Chris

"Home Away from Home."

5
29/02/2016

I stay at this hotel frequently for business, so I have had the opportunity to experience the Best Western Plus Oceanside Palms day in and day out. The staff here provides cheerful service day and night. This afternoon at check in, Farah happily changed my room booking to a location in the hotel I prefer. Shortly afterwards I spilled some of the 24 hr complementary coffee in the dinning area; when i explained to the staff that I had made a mess they giggled and promptly cleaned up after me without a second thought. The rooms themselves are cozy and clean. I can always expect my room to be neat and tidy with fresh towels after I get back from work. There are plenty of vending machines with excellent variety of snacks and drinks, and there are more sections at the front desk. The gym and equipment are in great condition and always clean and stocked with towels and cold water. I hear the outdoor pool and hot tub are nice as well, though I can't say from experience. I haven't needed to use the laundry room yet, but it is nice to know it is there should I ever it need it (detergent available at the front desk for a modest price). The complimentary breakfast in the morning has excellent options, including: sausage & eggs, do it yourself waffles, cereal, several bread varieties and, yogurt and granola as well as fruit/juice and coffee. I look forward to it every morning. Oh and there is free Pizza on Monday evenings, which is a great touch. At the price point The Oceanside Palms is a steal. I would rate this four stars if not for their staff who really push this to a 5 star--they make staying here something to look forward to.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
First of all, let me thank you for choosing to stay with us while on business. Our team thoroughly enjoys making our guests feel comfortable, so I will be sure to convey your thoughts to them in our upcoming team meeting. You have definitely given a great description of the hotel to our future guests, and I appreciate you going out of your way to express your happiness with your stay. We look forward to continuing to be your 2nd home when here on business; we hope we can make it as leisurely as possible. Best Always, The Entire Team at the Oceanside Palms.

"Value for cost"

4
29/02/2016

A nice, clean motel with standard amenities. Away from the freeway, but easy access on and off. Good breakfast selections, including waffles, eggs, and sausage. Our room was a bit on the small side of standard for this type of property, but not enough to impact our stay.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Patti, Thank you for letting us host your visit to Oceanside. We've been working diligently to enhance our breakfast, so it's wonderful to hear it was to your liking. We look forward to your next visit, hopefully you can try out one of our larger Premium Rooms with a full kitchenette. We hope you find the chance to join us again soon, and thanks for taking the time tho share your experience. Have a great day, The Team at the Oceanside Palms

"I love value....I got value "

5
27/02/2016

Well run hotel, excellent value for my money. All the staff I dealt with were helpful, and good at what they did/do! I appreciate the fact that the staff 'owned' their jobs. They showed pride! Thank you! Brendan.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Brendan, I'm glad to hear you got a good deal on your room, thank you as well for mentioning our team; they truly do take pride in the hotel and their work. Thank you for going out our your way to recognize them. We look forward to hosting you again soon. Best Regards, Chris

"Oceanside visit "

5
26/02/2016

The Best Western Plus was perfect for a California get away. It is close to the beach and downtown. It is also close to the train station which made it easy to visit other cities along the CA coast. The staff at the BW were wonderful. Definitely recommend it.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Richard, Glad to hear you had a perfect getaway! Thank you so much for recommending us, we're looking forward to your next visit. Best Regards, Chris

"My hotel for life"

5
26/02/2016

I am planning my next trip to Oceanside primarily for the quality of this hotel. When booking online it is a real gamble well with this hotel I hit the jackpot! I am almost afraid to tell anyone lol afraid I may try to book again and there be no rooms available. The staff looked so spiffy and professional..all positive attitudes. Room excellent. A lot of families there because it is safe.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Flossie, So happy that your gamble payed off! Most of our guests our families and we thrive to offer a safe & friendly environment for them to enjoy. Thank you so much for taking the time to share your adventure, don't hesitate to call me should you ever find us sold out:) Best Regards, Chris

"Beautiful Hotel & Great Breakfast"

5
22/02/2016

This hotel is very nice, friendly, and clean. Hotel is located about seven blocks from beach. Price was great for our conference. Conference room is great but only fits about 35 people. Very please with everything.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for the high-marks and taking the time to share your review. Although our conference room can hold a maximum of 40 persons, we also have options for larger groups in our banquet area. I hope you find the time to visit us again when in Oceanside.

"So Happy We Picked This Amazing Hotel!"

5
21/02/2016

We made our reservations at the last minute, and searched for the right hotel in Oceanside. We were blessed to have picked a clean, comfortable, warm hotel. The staff was kind, food was great and we were able to walk around Oceanside and enjoy the beautiful ocean. The staff went out of their way to make our visit the best. We highly recommend the Best Western PLUS Oceanside Palms and will return again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for staying with us and for taking the time to share your experience. It's great to hear that your last minute plans worked out so well. Thank you for your kind words on our property and team, I hope we get the pleasure of your visit in the near future. Best Regards, Chris

"Manager "

5
15/02/2016

Staff is very friendly and helpful. The rooms are very nice and clean. Farrah is very nice and very helpful. I always stay at this hotel when i come to town every week for work. Close to the beach walking distance. The hotel its self is very clean all around.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Prince, I will make sure to pass on your review to our owner...Farah is who all Managers want to be when they grow up:) Thank you for conveying your kind words, we appreciate your loyalty and repeat business.

"Excellent Hotel"

5
15/02/2016

This hotel is very clean and comfortable. The pics of the room is as describe and shown on their website. We got room 334 (2queen), it is at the end of the building and it was very quiet peaceful as we slept for the night. They have great full breakfast from eggs&sausages, waffles, cereal&milk, bagels muffins etc..everything you need for breakfast. I would definitely stay here again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Jaye, Nothing is better than a good nights sleep followed by a good breakfast to start your day off. I'm glad to see you were able to receive what you expected during your stay. We have much more planned to make your next visit to us even better. Thank you for spreading the word, we look forward to hosting you on your next visit.

"Very Friendly Staff and Good Location"

4
13/02/2016

We went to visit our Marine son that was there from Japan. We enjoyed the service at the desk. Megan who was born in Japan told my son about things to do while stationed in Japan. Megan and Griselda were very helpful on things to do around the area and how to get to the beach. The beach was just a few minutes walk from the hotel. Great restaurants and shopping near by as well. The rooms were clean and accommodating. The breakfast was good and they kept the area cleaned up. I ask for bananas and the girl said they were too ripe, but she could get it for me if I wanted it. I thought that was nice to offer. Overall friendly staff.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Marty, First of all let me thank you for your families service to our country. I will make sure to relay your kind words to our team. Thank you for your high-marks and taking the time to pass along the kind words about our hotel, I hope we get the pleasure of hosting your family in the near future. Semper Fi, Chris

"Perfect location, super clean, and friendly!"

5
11/02/2016

We stayed at the Best Western Plus Oceanside Palms for three days in late January, using it a home base while running two Spartan races in Temecula. This hotel is in a great location for getting to/from Temecula, as highway 76 is literally one turn away from their parking lot, giving us about a 55 minute drive (in minimal weekend traffic) to our race site near Vail Lake. Having stayed at Best Western Plus hotels before, and enjoying them as budget-friendly yet very nice hotels, my wife and I were both impressed with the exceptionally clean facility throughout, the quick and effective approach to check-in, and the super comfortable bed. This isn't a 4 star hotel, and your expectations need to be tempered as such, but the willingness and friendliness of the staff, the condition of the room, and the overall experience will leave you very happy you picked this hotel. And if you happen to be running races that require some mud, the laundry facility was more than adequate for our needs! Located a short walk from several very good restaurant options, and about a half-mile walk from the Oceanside Pier, plus having a liquor store a 5 minute walk away, this hotel is perfectly situated for a weekend stay in this picturesque seaside town. The room, while older, was very well-maintained, the bathrooms were updated, and everything was very clean. We had asked for a quiet location, and our room was on the top floor towards the back, perfect for our stay. We could even see the surf breaking near the Pier from our window (not the greatest view over residential areas, but hey, the ocean!). The breakfast offered each morning is in a large dining area, with plenty of tables, TV, and food that is constantly refreshed. We were up and out of the building before 6:00 AM on two of our mornings, but enjoyed the breakfast on our last morning. Should we find ourselves in this area again, we wouldn't hesitate to book this hotel again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Love your "TripAdvisor" user name...you sound like my kind of people. Thank you for such a comprehensive review, you've been able to describe everything we strive to achieve here; I'm so glad to see we exceeded your expectations. We hit our 1 year anniversary this past August after going through an extensive year and a half renovation. It's due to guest reviews such as yours that help us keep our #1 ranking on TripAdvisor. I hope we get the opportunity to host you again on your next visit to Oceanside. Best Regards, Chris

"Very Accommodating"

4
05/02/2016

This hotel's greatest asset is its staff and the amenities it provides in the room: coffee maker, flat screen TV, microwave, small refrigerator, extra soap, and toiletry items. The breakfast is well planned with just about anything one would want. The rooms are clean and the public areas are well maintained. If I am in Oceanside on business again, I am staying at this hotel.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Clifford, Thank you greatly for setting aside the time to share your review. We try to make sure our amenities are above and beyond what our guests expect, but nothing is better than when our team has such a positive impact on their stay. We appreciate your business and hope you join us again soon.

"The 'best' Best Western"

5
04/02/2016

You won't regret staying here, from its comfortable beds, to its good breakfast, to its very helpful and courteous staff, the whole stay was wonderful. Nice touches with the cookies at the desk and a warm fire at night. This is close enough to the beach for either walking or driving. The price is right also. I would go back again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
You've managed to hit all of the most things that get reviewed on hotels....beds, breakfast and service. I'm so happy to see you were please with them all. You are correct though, there is nothing better than fresh cookies fireside. I appreciate you going out of your way to share your experience with our future guests, I'll make sure to save a few cookies for your next visit.

"Wedding Stay."

5
31/01/2016

Wife and I spent two days while attending a wedding in nearby Carlsbad. Close proximity to beach and pier roughly 10 minute walk. Excellent staff with always smiles on their face. Will return if ever in the area.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you so much for choosing to stay with us and your kind words regarding our team, they read these reviews regularly and it's always appreciated when our guest notice the effort. I hope you have the chance to join us again soon.

"stay with my husband"

5
28/01/2016

Our rooms were very clean and the beds were comfortable. Megan at the front desk was very helpful and a joy to talk to you. My husband and I stayed here for over a week and everyone was so nice and very accommodating. Thank you!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Jill, Great review, thank you for the high marks. I'm so pleased to see your getaway with the husband went so well, I will make sure to to express our appreciation to Megan for making your stay more enjoyable. I hope we have the pleasure of hosting you both again.

"Weekly stay"

5
28/01/2016

Our company stays at this fine establishment every week. Not only are the rooms great to come back to after a long day of hard work but the staff is extraordinary! Always helpful and welcoming. Especially Megan at the front desk. She's awesome! Thanks for taking care of us each week.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for the great review & for the kind words about Megan...we think she's pretty great too. We always appreciate our corporate guests loyalty to our hotel & look forward to a continued friendship for the years to come. Thank you for going out of your way to share experience.

"Cute and Friendly Hotel"

5
27/01/2016

I stayed here for two days on a family weekend trip to Sea World and LEGOLAND. When I checked in that day, I called them that I would arrive late and when I got there they were very friendly and very accomidating. The rooms and the whole hotel looks fairly new and remodeled and looked like a hotel worth more than a Best Western. Top it off, it was quite, which I like. The breakfast in the morning, could use a little help but what continental breakfast doesn't. I wish they had just a little more variety. I'm a sucker for cleanliness, so when I came back to my room, it was quite spotless. Overall, it's a cute place. Worth the money.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Majajing, I'm so pleased that you chose to stay with us during your trip to San Diego. We have recently celebrated our 1st year anniversary with the Best Western Family, so I'm especially pleased to see that we've exceeded your expectations. Thank you too for your suggestions on our breakfast, we've taken reviews such as yours into mind and have added extra items to our menu to give our guests more variety; we look forward to your next visit to experience these options. Thank you greatly for sharing your reviews with our future guests.

"Comfortable retreat"

4
27/01/2016

Spotless, large rooms, comfortable beds, friendly and helpful staff. Freeway-close but very quiet. This will be our new go-to accommodation in the Oceanside/Carlsbad area. And an In n' Out is being built across the street!! A couple of minor maintenance issues...bathroom door wouldn't stay open, deadbolt stuck sometimes and door to hallway could use more weatherstripping to prevent noise.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Azzure, It's great to hear we are going to be your new go-to spot! Our main goal is to make all of our guests feel comfortable and welcome. The best part of getting these reviews is getting insight on how we can enhance your stay for future visits, please feel free to contact me directly so that we can insure all of our future guests have as much as an enjoyable stay as yours. P.S. I'm excited as you about the In n' Out opening across the street!

"Customer Service is over the top"

5
25/01/2016

Others have talked about the facility. It's a '5' in every way. I want to talk about Amazing Customer Service - in my mind, that's what sets this beautiful place apart - the people. First a big Hi-5 to Chris Walker, one of the management team at BW Palms. From our first contact with Chris he offered creative solutions and then made it happen. No surprise that Customer Service at Palms rocks with team leaders like this. The rooms were spotless and the housekeeping staff was very pleasant. The breakfast was fairly standard but served in a bright welcoming facility by a delightful hostess who helped make it a special time. I don't hand out many 5-star ratings. These guys earned it. You won't be disappointed.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Ray D, Thank you very much for your exceptional review of 5 stars. My staff strives for great service and we all share a sincere appreciation for our guests. I am pleased that Chris made your stay exceptional, he is truly a great hotel professional. We hope to see you again soon, Sincerely, Paul Terzis

"Comfortable hotel"

4
25/01/2016

This is not a brand new hotel but it has been well maintained. It offers a comfortable stay in a convenient location near, but not next to the beach in Oceanside, CA. The desk clerks were cordial and helpful and offered chocolate chip cookies that were delicious.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Norman, Thanks for the high-marks, but especially for mentioning the fresh baked cookies...I believe your the first to mention them in a TripAdvisor review; they're one of the more popular items & one of the little perks we like to offer to our guests. Our Monday evening Pizza is also something we offer in appreciation to our guests. I would like to convey the appreciation of our entire team for your kind words and for giving us the opportunity to host your stay.

"Oceanside Palms"

5
24/01/2016

One of the best hotel visits ever. The location was great. The breakfast had a great selection and very done. The staff were more than just courteous,they gave you the feeling they cared about you personally.Our stay rivaled most of the cruise ships we have been on.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Judith, What a great compliment to our team, we all read these reviews daily it's great to see when our guests notice the extra effort we try to provide to make their visit more pleasurable. Thank you for expressing your gratitude, it let's us know we've accomplished our goal.

"Awesome!!!!! :)"

5
23/01/2016

We came for our nephew's Polynesian All American football game & stayed here @ the Best Western for 2 days. We absolutely loved our stay here. Megan was so helpful & displayed wonderful customer service. Ashley was also very helpful as well as Chris. The breakfast was delish & yummooo! They had a variety of options to choose from. The housekeeping staff were wonderful in cleaning our room. We absolutely loved our hotel suite w/handicap shower for our Mom. :) We would definitely come back again! Two thumbs up esp if we can get some awesome discount coupons!! Thank you again for making our stay awesome!

Farah T, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Sarah L, We are so happy you chose to stay with us! I hope the football game went well! Thank you for you compliments of our staff. Megan, Ashley and Chris all are great assets to our property. We are glad our extensive breakfast, and mobility accessible rooms made a positive impact on your stay. Thank you for taking the time to share your experience with other travelers, and we truly hope to see you again in the near future. -Farah

"Easy stopover after Legoland"

4
22/01/2016

I have to say the staff, from the front desk to Izzy in the breakfast lounge were great. Pool and spa looked great but too cold for the kids. The only two complaints would be that the WiFi was not working for us. We were on the first floor two rooms from the pool. And the other would be that the lighting in the room was somewhat dark. But for one night after Lego Land it was perfect.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Wabitseason, I like to thank you for choosing the Best Western Plus Oceanside Palms while visiting Legoland. I am thrilled that my staff was exceptional and you recognized Izzy's service. I like to sincerely apologize for the Wifi issue, it appears we failed to inform you that we now have a professional IT support available 24 hours as they can assist and get any Wifi issue resolved. We have also adjusted the pool temperature. Please feel free to contact me directly next time you are in town. Sincerely, Paul

"Perfect stay"

5
21/01/2016

Simply put: perfect. Room modern, squeaky clean bright and large. 15 minutes walk to harbour or pier .. Lovely walk either way. Breakfast was carefully prepared and presented. Oodles of parking. Quiet. Staff is amazing .. All of them .. Thank you so much for making us feel so welcome. Btw there is an amazing restaurant opposite the hotel called the harbour restaurant which serves a terrific lunch .. Split the club sandwhich lots to eat.

"Nice place to stay"

4
19/01/2016

The beds were very comfortable, and the breakfast was good with good variety. We choose this hotel based upon the location was convenient to Legoland and the Zoo Safari. Even though it's close to the highway, I don't recall hearing the road noise all night.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Fain, Thank you for choosing to stay with us during you visit to the area. Oceanside is one of the best areas to stay if you want to be centrally located to attractions in San Diego and Southern California in general. We are also walking distance to the beach and the "Coaster" train which runs from Oceanside to San Diego with stops in between. We look forward to hosting you on your next stay.

"great place to stay in Oceanside Ca."

5
19/01/2016

Finally, a place with excellent customer service and friendly staff. Even the housekeeping personnel had a smile and a good morning every time we passed one. highly recommend you consider Best Western for your next trip.

"Convenient"

4
18/01/2016

This hotel was a nice hotel. The breakfast was good with good variety. The hotel location was convenient to Legoland and the Zoo Safari. The bed was also pretty comfortable for someone that has a bad back.

"Very family friendly"

3
18/01/2016

We had two rooms on each side of the hotel. The rooms were clean and had everything you would need. We discovered that this was a very family friendly hotel and kids were running up and down the halls - very noisy. Breakfast was included which was nice - not fancy, but the waffle maker was a big hit with people dining. The woman checking us in at 11:55 pm was not used to the hotel system and it took a very long time and we just wanted to get to our rooms. If you have small children, this would work well for you.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for taking the time to share your experience. I'm glad to see you were happy with the rooms and breakfast. Thank you for your patience at check-in and with our younger guests...I wish I had the endless energy they have. I hope we have the pleasure of seeing you again.

"36th anniversary trip"

5
17/01/2016

Jesse greeted us when we arrived, we were treated with so much respect and kindness. Jesse, Paul, Chris, Forch, Griselda, Izzy, Farah will take care of you. The rooms are spotless! This hotel is Great

"Unprofessional and untrained"

2
15/01/2016

Did not know about the Pay Later/Book without Credit Card feature so they cancelled my online booking and had to re-book at check in! Hotel is OK.. Not worth more than $85 when compared to similar hotels.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Bash H, I like to sincerely apologize that your stay at the Best Western Plus Oceanside Palms didn't meet your expectations. We are very fortunate that our # 1 ranking on Tripadvisor has made us a very popular hotel and it looks like were among our many guests during breakfast. Your reservation was cancelled due to an invalid credit card number provided to us by the 3rd party you reserved with. We attempted to contact you twice before your arrival so to update the number and avoid any inconvenience. Please contact me directly so I can apologize in person. Thank you, Paul

"Wonderfully relaxing stay"

5
14/01/2016

We booked two rooms via the internet with no problems. The man who checked us in was extremely friendly and helpful. We were able to check in early, which helped with our plans of spending the day walking along the ocean. The ocean is a bit of a walk from the hotel but quite doable. The rooms were very clean, came with a coffee pot, television, good reading lights, complimentary shampoo, conditioner, lotion and had a hair dryer. The breakfast room was spacious and had a good assortment of cold and hot foods. I would highly recommend this hotel if you have plans to stay in Oceanside and want relatively close access to the beach and restaurants.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Alison, I was so pleased to see that we were able to get you checked in early so that you could get the most out of your visit. Thank you so much for taking the time to share your experience and suggest us to others. We love receiving great reviews, but we love it more when our guests return to visit...I hope it's not long before we get the chance to host you again soon!

"Affordable but not memorable "

3
06/01/2016

If your looking for family friendly affordable place near the ocean but not next to it then this is a great place. Independently owned. Rooms were very clean and aesthetic pleasing. About an 8 min drive to the pier area. Settled in an unattractive area but ok hotel. Staff is friendly. Quaint office/business section, but no doors.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Kim, I'm glad to see you were pleased with the rooms, staff and prices. We look forward to hosting you again, I'll be happy to offer pier/beach shortcuts that will get you to both within a 12-15 walk or 2 minute drive. Great idea for the business center, I'll make sure to bring this up to the team. Thank you again for going out of your way to share your stay.

"BEST WESTERN PLUS IN OCEANSIDE, CA"

5
05/01/2016

My husband and I enjoyed our 3 day stay at this newly remodeled hotel. The room was very clean, the bed was comfortable, the internet worked great, and the breakfast was very good--especially if you ate before 9:00 A.M. The parking was free, and the staff were very gracious and helpful. We would highly recommend this hotel to anyone wishing to travel up and down the coast of California. Oceanside has a beautiful harbor, lots of shopping, and lovely beaches.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Ruth, I'm happy to see that you and your husband enjoyed your visit with us, hopefully it won't be the last. Good suggestion on joining us for breakfast early to beat the rush, we actually just added an exterior patio to our dining area for our guests comfort. I'm glad you mentioned the new rooms, as we've recently completed over an 18 month extensive renovation; it' great to hear you were happy with the results. I hope it's not long before we have the pleasure of hosting you both again, thank you much for sharing your experience.

"Great location and friendly staff!"

5
03/01/2016

The location was great, close to beaches and dining. The staff was friendly and helpful. We stayed three days and found all of the staff were exceptional all three days! The breakfast was better than most with an oversize and clean dining room. Really nice place, we will be back!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Wow, what a wonderful review! Our team truly loves ensuring that our guests experience exceed their expectations. I'm very pleased to see that we can look forward to hosting you again and appreciate you sharing your thoughts with others.

"Nice, new property"

5
03/01/2016

New property, still moving in couches. We had a very caring staff at check in, and even the hotel was very booked, they got us a great room with a view (limited view, but a view nonetheless) of the ocean. Breakfast was ok, probably the only drawback to staying at a BW. It's the same everywhere, some places very crowded. This occurrence they were out of yoghurt, or at least did not keep it full.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thomas, thank you for going out of your way to share your experience with others. I'm glad that you mentioned our sofas, the demand for more sleeping options has been so high since we've opened; so much that we've added sofa-sleepers in a majority of our King rooms. We appreciate your comments on the breakfast, we are constantly upgrading to offer our guests an array of options to start their day. We look forward to your next visit.

"Great Service....Good Rooms...Good Value"

4
30/12/2015

This is located in the north side of Oceanside, near the harbor, and is well located but you will need to take a short walk to the beach and it is a 12 minute walk to the harbor area. The service is very good and friendly, the rooms are well furnished and modern. No room safe though. The breakfast is pretty basic, but adequate, there are no other facilities, it has a small selection of snacks and drinks and vending machines. The gym is small but has good equipment and a couple of tv's. The wi-fi was a little slow.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you so much for choosing to stay with us, I'm glad to see you were happy with the rooms and service...of course a good price doesn't hurt. I'm excited to see you were pleased with the accommodations, we just recently completed an extensive remodel to ensure our guests would enjoy a comfortable and relaxing stay. We are constantly striving to meet our guests needs, so we appreciate your suggestions. Thank you for taking the time to share your experience.

"Outstanding service"

5
21/12/2015

The front desk staff was outstanding. Very helpful. Helped with cab. Directions, even helped with returning our car rental. Made our trip better. Would highly recommend staying here over others in the area.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Stirling, Thank you letting us be your hosts while in Oceanside, I'm pleased to see that our team was able to make your trip better. Thanks for recommending us & I hope we get the pleasure of having you visit us again soon.

"New hotel with great service"

4
15/12/2015

I was most impressed by the friendly and helpful service by all the staff at the front desk. This was something that I have not even experienced in some 4 or 5-star hotel chains. I can feel that they really go all out to impress upon the guests. The room is nicely decorated and the king-size bed is very comfortable. However, I find the aircon unit too close to the bed which literally blow directly onto the person who sleeps on the other end. I usually like Best Western's breakfast. But I found the cooked food especially the fried eggs too hard and dry. Not sure if this is their usual standard. Overall the hotel is great and would be hard to beat if you want to stay in Oceanside.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for the kind words about our front desk team, I'm glad to hear they were able to make your stay more enjoyable. Above all, we want to be the best possible hosts for our guests. I appreciate your suggestions, as a new property we take our reviews to heart when looking to enhance our future guests experience. Thank you for taking the time to share your thoughts with us.

"Awesome hotel!! "

5
14/12/2015

This hotel is awesome. The breakfast could change a bit but everything else was great. And Jesse was very helpful. He even looked up local locations where we can savor the best fish tacos in the area. Thank you very much Jesse for all your help. Gabriel

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thanks for the awesome review! Our team reads these reviews daily, and our front desk manager Jesse sends his thanks for your kind words. Thank you for your breakfast suggestions, we are always looking for ways to make our guests stays more pleasurable. We look forward to your next visit with us in Oceanside.

"Vacation"

4
13/12/2015

Good hotel with excellent ambiance. Modern facilities. Decent breakfast and close to the highway. Silent room and good features. Breakfast had same items everyday so, i had to reinvent my food to make it interesting. Close to the highway but far from San Diego or LA. But good for the price I paid

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Justin, "Excellent Ambiance" is what the owners had in mind when designing the hotel, I will be sure to convey your response to them. I'm glad you were able to enjoy our breakfast & you will be glad to hear that we are currently adding even more options for our guests. Many of the changes we make are based off of guest reviews such as yours, so we definitely appreciate the feedback...we are listening.

"Team Travel and Thanksgiving"

5
07/12/2015

I am the VP of a destination management company and book hotels regularly. This hotel exceeded all of my expectations and I would put this team against any Four Seasons or Ritz properties. The front desk staff never said no to anything. They helped with my Thanksgiving dinner for 50 and organized the rooms for the team perfectly. Farah Tamboury, Jesse Mahoney, Paul Terzis, Megan and the whole crew was fantastic. If anyone reads this from a rival property or with the two aforementioned chains offer these customer service gurus a job!!!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
On behalf of the entire team, let me first express what it was to have your group join us over the Thanksgiving weekend. All of us enjoyed seeing this review and your high-marks for them...unfortunately though we have no plans in letting any of our neighboring hotels break-up a good team. We look forward to having everyone join us again next year. Our thanks again for such an enthusiastic review. Have a great New Year!

"Team stay at this friendly spot"

3
06/12/2015

Decent low mid range hotel in the heart of Oceanside a block from the beach. Relatively new and clean. Comfortable and remodeled rooms. All in all a decent place but you can get a better breakfast at one of the many cafes nearby. Nice little patio in front with a fire pit.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you and the team for choosing to stay with us, I'm pleased to see the rooms were to your liking and that you were able to enjoy our fire pit; it's a perfect time to relax by the fire this time of year. Oceanside has 56 restaurants within walking distance, so their is never a shortage of options for dining! We are currently revamping our breakfast to give our guests a better dining experience. I hope your team can join us for future tournaments. Thank you for setting aside the time to share your thoughts.

"Newer"

4
04/12/2015

We have stayed in Best Western Hotels all over and this one was very nice. The bathroom lighting was quite dim, which made it difficult to put on make-up. We were on the 3rd floor and the only ice machine was near the lobby.

"Turkey Trot Connection"

4
29/11/2015

I selected this Best Western because it was minutes away from the start of the Oceanside Turkey Trot . The location is convenient but not scenic. You can't see the ocean or any other scenic view but it is walking distance to the beach and restaurants and the trot! The hotel is lovely, offers a above average free breakfast, clean, and welcoming. At check in we were assigned to the first floor near pool. I was a little concerned but didn't want to start switching rooms as we needed to head to my daughters. We returned that evening exhusted, ready for a good nights sleep. Boy were we wrong! Our neighbor moved in at 1:00 a.m. and immediately woke us up with their shouting and door slamming. Between 1:15 and 3:30 a.m. we heard continuous noise. I called the front desk twice and the front desk person tried twice to speak with them but it did not help. She offered to move us but packing up at 3:00 in the morning did not seem like a likely alternative. At 6:00 a.m. I dressed for the trot and went to the front desk to vent. The front desk immediately knew who I was, apologized and offered a very generous solution. My horrible night was NOT the fault of the hotel and I appreciated everything they did to make right this situation. Other things I liked: fluffy towels, nicely decorated room, comfy bed, better than average breakfast and great staff.

"Tub drain won't open. Dead bolt won't retract"

3
26/11/2015

This is a mediocre motel, drab, depressing decor, small rooms, awkward bathroom design. Doors squeak loudly, tub drain stuck shut while taking a shower, deadbolt lock on door does not operate normally

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Countydufus, I like to sincerely apologize for not meeting your expectations while our guest. The safety and comfort of my guests are my most important responsibilities so your comments are very valuable to me. We have inspected every room so to ensure proper functionality of deadbolts and drains. Please contact me so to offer in person my apologies. Sincerely, Paul Terzis General Manager

"Great Getaway Spot"

4
26/11/2015

We were there for our family get together. Location was great, close to the freeway, close to the ocean, close to restaurants, and close to all the fun. The place was clean and the staff were friendly.

"Great Hotel Excelent Value Close to Camp Pendleton Entrance"

5
23/11/2015

I've stayed at many hotels this year and would say that the font desk clerk Megan was the friendliest and most helpful yet. Check in was a breeze. This might be a new hotel or just remodeled. Hotel was extremely clean and appearance was very modern. Breakfast was great.. Bed was comfy. Had a very nice workout room on the second floor. Thanks again Ms. Megan you helped to make our stay perfect. Will stay at this location again and will definitely recommend it to other family members who will be visiting a relative stationed at Camp Pendleton..

"Lacrosse Weekend"

5
23/11/2015

Megan and Sarah were the greatest. They were very helpful and made sure everything was perfect. Our room was very clean, We had breakfast both days we were there and it was perfect. The location was close to everything.

"good stay"

4
21/11/2015

Thanks for a great stay, and I should have used the fitness center but I was tired and did not think about it. But I will the next time. I really enjoyed the waffles for breakfast. This would be a great place to bring my family Thanks

"Great Hotel !Friendly Staff!"

5
18/11/2015

Great hotel convent location to beach and Legoland. In fact, one of the friendliest hotels that I have stayed. Outstanding friendly service from check-in to check-out. Modern well furnished Clean rooms. Breakfast foods were excellent with great variety. Loved the waffles! Breakfast staff were attentive and promptly replaced food items.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
194isaacs, What an amazing review. Thank you so much for staying with us and taking the time to rate us. Our convenient location and close proximity to many attractions is why a lot of people love to stay with us. The full hot breakfast, as you mentioned, is also a favorite for guests. I completely agree that the waffles are amazing, especially the chocolate ones with whipped cream! Hopefully you will be able to join us again soon. We love when guests return to stay with us again. . Happy Holidays! Paul

"Nice, clean and great value!"

5
17/11/2015

Hotel is modern and the room was clean. The bed was very comfortable too. We used our Costco membership for a discounted rate and felt it was a great value on a Monday. They offered free pizza with Monday night football which I only mention because I've never seen it (although I didn't take advantage of it). I did have a cookie that they also offered for free.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you for your great review. Our free pizza night is popular on Mondays, of course the fresh baked cookies go without mentioning. We appreciate the kind words on our team members, we have a great time hosting our guests. I hope you have the chance of joining us again soon.

"Excellent stay"

5
16/11/2015

This was a vacation trip to the California coast. The hotel staff was courteous and helpful. Breakfast offerings were varied and fresh. The bed was comfortable. Altogether, a pleasant experience. I would recommend this hotel to anyone.

"OCEANSIDE PALMS"

5
10/11/2015

Quite satisfied....will definitely stay here again next time I am in the area. Front desk staff professional, friendly and very attentive. House staff friendly and keeps room very clean. Changed my departure date 3 times and they kept at same rate as the original booking service I booked thru. They also did what was necessary so that I could stay in the same room and not have to repack and move.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Barbara R, Thank you for choosing to stay at the Best Western Plus Oceanside Palms. I am very pleased that we met your expectations and my staff was able to make your stay comfortable. It is good to know that you will return because of our product and service and looking forward to meeting you in person. Sincerely, Paul Terzis

"Friendly & Comfortable"

4
09/11/2015

We stayed here one night for family emergency. It was very close to the hospital and close to freeways. Staff are very friendly and rooms comfortable and clean. Breakfast was included in our rate. Convenient as we didn't have to rush. Thank you for making our stay comfortable!

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Travellerberg My staff and I hope all is well now and the emergency is over. Thank you for your very positive review and I am thrilled you enjoyed our complimentary full breakfast. Sincerely, Paul Terzis

"Mini-vacation"

5
09/11/2015

Excellent place to stay---->reasonable rates, great location, and breakfast included. But, best of all, was the staff. We were immediately greeted by "Chris", who was very friendly and helpful. My wife and I were so impressed by "Chris" and the rest of the Best Western staff---always smiling, eager to answer questions, very friendly!

"I'll be back - great stay."

5
06/11/2015

My overall experience was excellent – aside from the WiFi glitches from time to time, but that is understandable due to the New HD system Cox cable was putting in. The staff was all very courteous and helpful. Sarah, Megan and especially The AGM Farah were all very hospitable and were not afraid to go out of their way to make my stay there enjoyable. They we all very knowledgeable of the local area. The hotel was very nice and quiet and in a good location. This was my first time staying in this area and it was recommended by a friend. I will definitely recommend this one to my fellow co-workers. If I get another opportunity to travel to this area again, I will be staying here again.

"Nice quiet hotel"

5
04/11/2015

The hotel was very quiet even though it is on Coast Hwy and is at the intersection of the 76 and the 5 Freeway. The staff were all friendly and went out of their way to greet us, even in the hallways and elevators. The room was comfortable, including the bed. We will definitely be back. The breakfast choices could be improved a bit. Pastries were stale and the coffee was horrible.

"terrible treatment by manager"

2
03/11/2015

Air did not work, breakfast was not good experience, and when manager was asked said that i could stay some where else, assistance to manager were good, will not ever stay there again. Room was clean but air did not work

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Timothy A.G. I like to thank you for choosing the Best Western Plus Oceanside Palms while visiting our city. I also like to personally and sincerely apologize for my decision that caused your inconvenience. My supervisor alerted me that while you were sitting in our dining room the temperature was cold. Our dinning room temperature is set at 74F in order to compensate for the amount of maximum capacity but just as important for the many fresh foods displayed. I am looking forward to contacting me directly so I can apologize in person. Sincerely, Paul Terzis

"Great Stay in Oceanside!"

5
31/10/2015

We stayed here near the end of October. The hotel looks nice and modern. We got in close to midnight and Sarah was very welcoming and checked us in. We had a room on the third floor with 2 Queen beds. Room is spacious with TV, microwave and nice sized mini-fridge that worked well! Free Wifi available. Bathroom was clean and decent sized too. Fitness center is on the 2nd floor at the far end of the hotel. It has 2 treadmills, elliptical and weight machine. I used the treadmills on three days during my trip. There are two TVs in the Fitness center. Outdoor pool and hot tub are outside the hotel at the far end also. As expected at the end of October, the pool water was a little on the cold side. However, we used the hot tub and it was very relaxing. Breakfast was good and had some variety including eggs, sausages, etc. One nice thing was that the coffee machine, hot water and water cooler in the breakfast room is accessible 24x7. So it was a nice way to get some beverages without leaving the hotel. Also there are a variety of teabags in case you are a tea drinker (like me). We used the self-service Laundromat on the 2nd Floor ($2 for wash and $1.50 for dryer). Front desk can provide you coins in exchange for cash. The beach is a very short drive from the hotel. We enjoyed our stay here and will stay here in the future when are back in Oceanside.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thanks for mentioning our team, we think Sarah is cool too! It sounds like everything exceeded your expectations and that is our goal. Thank you for sharing your pictures, it looks like your family had a great time. We look forward to seeing you again soon.

"Superb Stay. Deserves #1 Ranking of Hotels in Oceanside"

5
24/10/2015

Very surprised by the quality of this Best Western and its people. Easily accessible off of I-5, but tucked far enough back that we did not hear any traffic noise. Our room was very nice. Had all the amenities and a very large bathroom. Extremely clean. Had a fridge and microwave in addition to normal room items. We had a little problem where the rug went into the bathroom and they sent a maintenance person up right away to fix it! Now, that's service. Speaking of service, every staff member we contacted went the extra mile to greet us and to see if we needed anything else. Breakfast was pretty darn good. Make your own waffles, scrambled eggs and sausage, roll and muffins (try the chocolate ones!), toast, bagels, fresh fruit, coffee, assorted teas, assorted juices, etc. All kept stocked by a very nice young lady (we gave her a tip). Breakfast room very large and had a nice outdoor patio. There is also a patio out front that has a gas fireplace. I read the morning paper out there (they provided free copies of the UT-San Diego and USA Today) and that was nice as there was a little chill in the air. Small but well equipped business center. Had to print of some documents for a business meeting and it really came in handy. The Wi-fi in the the hotel is probably the best I've had at any hotel. Very fast and easy to get on. Met the owner/manager and told him he should be very proud of his people and hotel. He knows how to hire the "right" people. Plenty of parking. Did not walk to the beach from here, but I think one could.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Bob, Wow, great review! I always get excited when we get top marks from a guest that is a seasoned traveler and TripAdvisor reviewer. Better yet is your comments on our team, anybody can have great amenities; but I agree with you that our team is heads and tails above the rest! I appreciate you extending you kind thoughts to your fellow-travelers, I only wish that we are fortunate enough to host you in the near future.

"Great Beach hotel"

5
19/10/2015

I think there were surfing competitions, so at 6 am there were kids running up and down the hallways and it woke me up earlier than I would have liked. But the young group of kids were definitely European and were just having fun. But, still mom's/das's and or sponsors should have kept that under control. But all good. Nice place with clean and rooms that I did not feel like i had to clean before engaging in the room. Tony

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Dear Tony, As the General Manager I wanted to personally apologize for the inconvenience and early morning noise due to the young surfing competitors. I also wanted to sincerely thank you for recognizing our hotel and your very positive review. Please come back and make sure you ask for me. Sincerely, Paul Terzis

"great stay"

5
19/10/2015

We really enjoyed our stay. The people that worked there were all so nice and helpful. The manager Chris was Very nice and personable. We would recommend this hotel. The beach was just a short walk away.

"Great Stay"

5
18/10/2015

Love the cleanliness and comfortable bed. Although the lotions does not smell great. Overall experience was great. Couldn't find the place right off the freeway but called and was given great directions by the staff.

"comfortable but noisy"

4
17/10/2015

The hotel is well located with the beach and harbor a short drive away. Kids were arriving for the Jr surfing competition, so the halls were very loud in the evenings. They did quieten down by 10 pm, so guess it could have been worse. The bed was comfortable and the staff was great.

"Great Stay"

4
17/10/2015

Stayed a few times before great hotel quiet great breakfast great price will stay again. Great location easy access to beach and shopping. Bed comfortable got the room with Kitchenette and was great to prepare meals all pans plates forks provided.

"service"

5
17/10/2015

Megan at check in was very helpful, courteous and has a wonderful personality. Jesse at check out was also very helpful, knowledgeable and a pleasure to do business with. Both are real assets to this hotel.

"Great service and breakfast not half bad."

4
17/10/2015

We arrived at this hotel quite late and the staff were ready and willing to give us a hearty welcome. I was very impressed by the good service and great attitude. Room are big, clean and the breakfast is very acceptable. Laundry is available and location is good for Lego Land.

"Great deal on a nice room"

5
16/10/2015

Everything was freshly updated and clean, and it was within walking distance to the beach. Breakfast was standard; it could've used some fresh fruit besides oranges. The staff was pleasant. We were only there for one night, so we didn't get to use many of the other amenities, but I'd stay here again!

"Don't hesitate to stay here"

5
15/10/2015

This is a very nice Best Western. rooms are big, modern and spacious. Breakfast was good, location is good. Relatively quiet. This hotel IS located in a "hit and miss" area, but only a few blocks to the trail to the beach and all the shops and restaurants. Easy access off the Freeway, but couldn't hear it from the room. As far as 2.5 star hotels go, this is as good as I've found.

"Our fourth stay and still loved it"

5
13/10/2015

We booked a kitchenette as we had our two grandsons with us. Nice and big room. Perfectly clean. Self serve laundry across the hall. Nice big pool and warm jacuzzi. Breakfast was great and there was additional seating area outside. Warm fire pit also on outside in the front. Nice lobby area, too. Highly recommended. The staff is kind and helpful. Great location. Close to beach and nice downtown Oceanside. Lots of restaurants in walking distance for lunch and dinner. Movie theaters, too are close by. Great hotel.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
We love that you keep coming back to stay with us! Great suggestion on recommending our Kitchenette rooms, they work great for stays of 3 or more nights and can save you a bundle on not having to eat out every day. Thank you for the high praise, we look forward to your next visit.

"Oceanside Bike the Coast"

5
13/10/2015

My wife and I stayed at the Best Western Plus in Oceanside. We were very pleased with out stay. The staff was exceptional. At check-in Jeannie and Megan were very welcoming and friendly. They gave us great informative about the area. We were in town for a cycling event. The room was well decorated and comfortable. The rooms were a little small but they were set up very efficiently. The breakfast was very good and had a good selection. We will stay here again. Located in a great spot. Close to the beach and restaurants.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
I'm glad to see you enjoyed your stay with us. It's always great to have the "Bike the Coast" riders, I hope you get a chance to join us for next years ride. Thanks for mentioning our Team...I think they're pretty cool too. I'm glad they were able to give you great suggestions on what Oceanside has to offer. This was a great review and I thank you on behalf of the entire team for the kind words & for taking the extra time to share your experience.

"outstanding Place to stay"

5
12/10/2015

Words can not express the friendly and helpful staff that work there. We always choose Best western when there is one conveniently located to our destination. doesn't get any better in Oceanside, Ca. close to the beach... Camp Pendleton Base and all the city activities. Thank You for making our vacation a pleasant trip. Mr. & Mrs. Gary Bailey

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thank you Mr. & Mrs. Bailey for staying with us! Oceanside has so many great options for hotels, but I'm glad you discovered us. We've only been open for a little over a year, but it's reviews like yours that have put us at #1 on TripAdvisor. Thank you greatly for sharing your experience with us and our future guests...more importantly thank you for your families service to our Country. Semper Fi.

"Very clean"

5
12/10/2015

No issues at all at the Oceanside Hotel unlike the bad experience I had at the Palm springs Best western with the employee at the front counter. The Oceanside palms hotel is within walking distance of beach and all restaurants. Staff was great and had a lot of information on where to eat and drink. Beaches are some of the best in California.and all the locals were very nice when asking directions or whatever..

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
What a cool review! When I stay at a hotel out of town, I look to the front desk team for the best places to eat and visit; I'm so glad to hear our team was able to point you in the right direction. As a Southern California native I agree with you that Oceanside has the best options for beaches, dining & destination in San Diego. Thank you for letting us know about your stay, we're looking forward to seeing you again sooner than later!

"Great Value - Premium Feel"

5
12/10/2015

Really enjoyed the look and feel of this hotel. Very high quality. The hotels next door are cheap motels. The Best Western is the premier choice. It's a 10 minute walk to the beach and Oceanside Pier. The employees here are especially nice and accommodating. Rooms are small but about what you'd expect at most hotels. Clean with modern décor (albeit a bit dark). Plenty of parking. You won't be disappointed.

"What More Could Anyone Ask for in a Hotel??"

5
12/10/2015

Extremely clean property with terrific front desk employees, including one manager who offered to carry my cooler to the car and another manager who tried to stuff me with warm chocolate chip cookies. Beautifully decorated room with plenty of towels in the bathroom, ample free parking, self serve luggage carts, close to Oceanside Pier and a very good free breakfast in the morning. Pool, fitness center, laundry services and computer in the lobby. The nicest Best Western I have ever stayed out. Worth every dime!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Thanks for such an amazing review! We've found out through extensive research that the best way to make our guests feel good is to stuff them with Warm Chocolate Chip Cookies:) Thank you so much for mentioning our team and the property, we realize that it's a combination of both that makes a quality stay and that we can't do it without your input. We were going to fire to cookie-guy, but will keep him employed based on your review.

"First Visit to Oceanside"

5
07/10/2015

Selected Oceanside Palms after reading other reviews and was very pleased with the choice. Convenient location. Staff friendly and helpful. Appreciated time and money savings provided by free breakfast. Also nice having coffee available at all times and a convenient laundromat in hotel. Jesse at desk recommended the Thursday evening downtown market event which we greatly enjoyed.

"Good stay"

4
07/10/2015

This is a good hotel. I am very picky about hotels, but thus one met my standards. Their Wifi did NOT work on our room which was VERY annoying, but the rest of the stay was good. It is a really nice location to the beach and downtown life. It was close to restaurants and good dining. The rooms are kind of small, but well kept.

"Best hotel in the area"

5
06/10/2015

Stayed here when visiting Camp Pendleton. Very convenient to base is just the cherry on top. I am a travel agent and am trained to have an Eagle Eye. From parking lot, lobby, check in and accommodations everything Spit Spot! Very impressed with the staff at check in, breakfast room, housekeeping etc 6 stars!!!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Donna, Wow, how cool is it to get such a great review from someone from a local of the "Aloha State" and a professional in the hospitality industry; now I know we are on the right track! Our team does all they can to make our guests feels like Ohana (family). I'm pleased to see you were able to enjoy your stay and become part of our family. We look forward to hosting you on your next visit & thank you for finding the time to share your experience.

"RAVE REVIEW"

5
03/10/2015

During a very stressful and sad time of family coming together to have a memorial for our brother, the Best Western Oceanside Palms met our every need and more! The breakfasts were full and complete. The patio was a great spot for us native Californians to have breakfast in the morning. All the staff was friendly and accommodating. Highly recommend this hotel

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms, responded to this review
Shelley, First off, let me convey my sympathies on behalf of our entire team. I'm happy for any comfort we could provide during such a challenging time. a ma ka make, hânau mâkou i ka Ola Mau Loa

"Out of the park!"

5
03/10/2015

Have been staying at another hotel nearby for years and will be staying here from now on! Service fantastic. Breakfast is huge and fresh. Room is spacious, clean, and comfortable! Excellent value for this area for sure!

"great"

5
03/10/2015

the hotel was very nice looking.looking and close to everything. we would go outside and sit around the fire pit at night. very relaxing. The pool area with the hot tub was great. The hotel staff was wonderful.

"Very Nice Stay"

4
03/10/2015

The hotel was very nice and reasonably priced. I was able to walk to the harbor and enjoy the restaurants on the water. You could walk to the beach, but we had a lot of towels and such so decided to drive. The breakfast was really fantastic - much more than I had expected. It had everything you would have asked for at a restaurant...and it was free!! Bacon, sausage, eggs, make your own waffles, pancakes, donuts, yogurt, cereals, juices, milk, coffee, cocoa - on and on. We thought it would be just a continental breakfast. The breakfast room was very nice also. The beds were comfortable and the front desk was helpful.