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Best Western Plus Hotel Oceanside Palms, Oceanside

909 N Coast Highway, 92054-2135, Oceanside, United States - See on a map
Best Western Plus Oceanside Palms - Exterior The Best Western Plus Oceanside Palms is ideally located in the center of Oceanside. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

When you’re visiting USMC Camp Pendleton, the all-new Best Western Plus Oceanside Palms Hotel in Oceanside, CA salutes guests like you with a convenient location along just a mile away - along with all the amenities that’ll get you ready to Ooh Rah. You’ll appreciate the convenience of free high-speed Internet, not only in your room but in all our public spaces, including our business center and a 35’ x 35’ meeting room - because productivity cannot be contained by your room’s four walls. And as for your complimentary breakfast, this is no chow hall - it’s a spread of over 20 hot and cold dishes including bacon, sausage, eggs, and waffles. This 100% smoke-free, Rider-Friendly® hotel lets you take advantage of the beautiful Southern California weather by splashing down in our outdoor pool or hot tub - or if you’re nostalgic for boot camp, you can work up a sweat in the exercise room. We’re close to much more than just Camp Pendleton. Stay here and you’ll be just half a mile from America’s longest wooden pier at Oceanside Harbor, 5 miles away from discount shopping at the Carlsbad Premium Outlets, and 6 miles from family-friendly adventures at the LEGOLAND® resort and Sea Life Aquarium. When your day is done, you’ll step inside a modern room with sleek décor and thoughtful features like a microwave, refrigerator, and even a single-serve coffeemaker to get you going in the morning. You can even take advantage of our BBQ grill! Make the Best Western Plus Oceanside Palms hotel your choice on your next visit.

Best Western Plus

Hotel Oceanside Palms

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Outdoor pool
    Outdoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2020
GreenLeader Gold
 
Travelers Choice 2022
 
Travelers_Choice 2020
 
based on 1349 guest reviews
NOTE ISSUED
Excellent
955
Very Good
292
Average
69
Poor
22
Terrible
11
REFER TO NOTICE
Business Business
144
Couples Couples
295
Family Family
594
Friends getaway Friends getaway
74
Solo travel Solo travel
72
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Not as expected"

3
User 08/05/2022

My room had Roaches but otherwise it was good. They only came out at night. Front desk said they would call pest control back. The pool and hot tub was really nice. Grills available.close to the beach.

"The Best Place To Stay In Oceanside"

5
User 01/05/2022

The hotel staff is helpful and friendly when you need assistance. The rooms are clean and comfortable. The pool area is relaxing and the jacuzzi is hot! The complementary breakfast has your typical hotel offerings.

"Great breakfast"

3
User 30/04/2022

Breakfast was hot and a large selection of food and drinks, room was abit small but updated, beds were very uncomfortable, too hard, and hard pillows, woke up with a bad back. Front desk manager is rude.

"Just ONE Thing Made This a Five Star For Me"

5
urbanguy, Richmond, Virginia 28/04/2022

We were there for 7 nights, so I got to "know" this hotel pretty well. The front desk folks, who were very friendly throughout our stay, helped me perfectly with my request for a "quiet' room. I received a room half-way down a long hall between two elevators. We had a very nice 2-queen room. The bathroom was very nice and spacious, with a stall shower. The shower was excellent, except the controls were a little tough to work (hard to turn). There were large, soft towels. At breakfast, there was just about "everything," including 3 waffle makers, each with a different design. The hot dishes alternated meats, sausage patties and bacon, plus some kind of egg. There is a coin laundry on the premises, a fitness center, and a small outdoor pool and hot tub. This hotel is an all-around 5-star, but I would have given it a 5-star rating based on one thing: attached to each bed was a reading light at the end of an adjustable arm (see picture). I've never seen this at any other hotel. Perfect for us nighttime readers.

"Great Experience"

5
RUpasani, Fremont, California 28/04/2022

We were returning customers who had stayed earlier in July and when we visited in April my 7 year old again wanted to stay here. The location is very convenient for visiting Legoland, flower fields , zoo. Breakfast is super good, rooms are clean and staff is super friendly . The ambience is great . We just love this place.

"Nice hotel, not sure about the area!"

4
User 20/04/2022

The rooms are very small, our room did not have a bathtub, even though our reservation was made with 2 children being booked, I would recommend goimg though resvations when booked and make sure people with children have tubs, if the hotel has them. Also one of the beds is VERY close to the AC, making that spot freezing!

"Great place for family"

5
rayrodriguez10940, Middletown, New York 17/04/2022

This hotel very clean. Our room was serviced well before we checked in and the breakfast was always on point! The staff at this establishment were not only friendly but very helpful as well. Oceanside pier is not far at all and there are many eating options available nearby.

"A great hotel"

5
User 15/04/2022

Let me say that following a really bad Best Western experience at the Best Western Plus Orange County Airport North just last week, this hotel, the Best Western Plus Oceanside Palms restored my faith. The differences were: The check in attendant was so kind, efficient, and helpful, greeting us as Best Western Rewards members instead of telling us our problems arose because we booked on an “outside” site (the Best Western app), they had our room correct, really nice rooms, great breakfast, excellent customer service, acting like they are glad we are here, and they'd like us back. I'd definitely recommend this site!

"Great stay at a place with great people!"

5
fangel92703, Fresno, California 15/04/2022

All the staff from the front desk to the breakfast staff,everyone is courteous,helpful and hard working.You get more than what you can ask for.Some people are hard to please but this staff aims to please!

"wonderful stay and reprieve"

5
Tina705, San Diego, California 15/04/2022

loved all the employees. Eric,Herbert Junior the front office ladies and maintenance people, the Housekeeping ...they were fabulous in every way . The breakfast crew ...just everyone couldn't have been more warm, helpful and .friendly.

"So Pleasantly surprised!"

5
hbreasher, Patterson, California 08/04/2022

I was concerned with the 2 star rating but found it really nice! Many surprises from the location, easy freeway access but also walking distance to Oceanside Beach. Many nice restaurants nearby. The room was comfortable with nice beds & lots of pillows.,Breakfast was available both hot & cold options. Coffee was delicious! Free parking, plus pool and hot tub. Pretty fire pit & seating in outside front area.Definitely got our monies worth. Very friendly staff also!

"Barbara Acord"

5
User 05/04/2022

What a great hotel and the BEST staff thank you Junior, Justin and Griselda to name a few. We ask for recommendations and they nailed it. Needed directions they had a smile and a map. I would have to say the most helpful staff. Everyone was very friendly. Breakfast was hot and very good, rooms were clean and the location was great. Again THANK YOU to the staff at The Best Western Plus Oceanside Palm. We will be back because of the great service.

"horrible place"

1
termite2017, Los Angeles, California 03/04/2022

checked in on 4/2/2022 everything was dark dank and stinky . opened the door to the room and a fresh cloud of smoke was present and you could see the fresh imprint on the bed where somebody had been laying down . Beds were made but after further investigating you could tell the sheets had not been changed. Went to front desk and they moved us to a different room , unfortunately this room was just as bad . My wife and I collected our luggage and got out of there . We checked in to the Marriot a few miles away and everthing was as you would expect , nice and clean and for half the price of the best western . Do yourself a favor and dont make the mistake I made stay somewhere else . I'm totally confused on how this hotel got a #1 out of 30 rating !!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear termite2017, Thank you for taking the time to review our property. Just like you I was very surprised to read your review. With 1337 reviews in the 5 years only 11 have rated us a 1 therefore I wanted to make sure that this never happened to another guest. I was not able to identify you by name and room number as there is no record of such a complaint during the dates you mentioned. I investigated the room moves in our system and I found one room move and based on that move I looked into the cleaning status of the rooms. I identified that the first room you checked into the previous guest had smoked, this is against hotel policy, however we used air cleaners and the inspector released it back for use again. The room you were moved to was inspected and met all our standards. I am also confused about your statement on the price. Our hotel is always lower than a Marriott branded hotel and definitely never twice as much. Please check with the 3rd party vendor you reserved your room, they maybe be able to explain the price discrepancy better. I am sincerely sorry about the inconvenience this may have caused you, as you can read from our review it is not typical of our service and we will make sure it never happens again!

"Great hotel"

5
mrsfleischmann, Palm Desert, California 28/03/2022

Our family stayed at this hotel the weekend we went to Legoland. It is a beautiful hotel, with a lovely fire pit outside and a cool water light display in the lobby. Our room was on the third floor and we could see the ocean from our window! The staff was very friendly and accommodating. Our favorite part of our stay was the breakfast! It was amazing! I loved the make your own waffles. There was coffee, juice, bagels, muffins, danishes, toast, yogurt, hard boiled eggs, oatmeal, cereal, scrambled eggs, tortillas, potatoes (so good), bacon (on Saturday) and sausage (on Sunday). There were so many different options for whatever you wanted to eat! The breakfast staff, Daniel and Maricela, were very good at their jobs and kept everything stocked and cleaned up! We also found it very reasonable for being a hotel less than a mile from the beach. There are also several restaurants in the area to eat at. We really enjoyed our stay there and highly recommend it!

"Last Minute Booking for a good price"

5
leftcoastme, Union City, California 27/03/2022

Check-in was fast and easy. Only took me about 8 min to have everything signed and settled. Hotel room was clean. Bathroom was clean as well. Def recommend staying here while visiting Oceanside. Right off the freeway too so it was super convenient.

"Great Stay"

5
Tryna P, Murrieta, United States 26/03/2022

We love staying at this hotel. Everyone was friendly and welcoming. The breakfast was nice and warm. The pool and jacuzzi were nice. Great location! Close to the beach! The room was clean and welcoming. If feels like a home away from home.

"Comfortable hotel with a nice continental breakfast"

4
Calugo09, Carpinteria, California 25/03/2022

The room was excellent, clean, comfortable and a nice size. The shower was also a nice size. The hotel clerk was very nice, informative, professional and provided great customer service. The breakfast was delicious especially the waffles. The next time I stay here, I will ask not to be so close to the pool, gym or elevator. Although convenient, it can be quite loud when there are a lot of people.

"Great beach experience"

5
Robert L, Boise, Idaho 23/03/2022

Living in Idaho, I so miss the Pacific Ocean, Best Western is right on PCH and the hotel is alway clean, has a feeling of living at the beach and it gets a nice sea breeze. I have stayed many times, always a wonderful experience, which we expect. Staff friendly and attentive, if there are issues they resolve them immediately of which there are few. I would only stay here for my visits to Oceanside.

"Family beach getaway"

5
User 21/03/2022

From check in to check out the staff was great! Friendly and very professional. The rooms were clean upon check in and the location is within walking distance to the beach or driving distance to the base right outside the entrance. Breakfast is great because it's not just a grab and go it's an actual buffet. Well definitely be staying here again!

"Stolen property"

2
User 18/03/2022

My son and I stayed four nights. We left a hoodie hanging in the closet when we checked out. It was new - worn once. When I called to ask if my local San Diego family could pick it up I was told that nothing had been left behind in the room. I did speak with the manager and he did inquire with his housekeeping staff but they told him there wasn't a hoodie left behind. I'm disappointed that they'd lie and that it is gone. If housekeeping has taken our hoodie and subsequently lied about it - well, it stands to reason they'd likely steal again if given an opportunity. Book your stay with this in mind.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Nomad, First I like to thank you for choosing our hotel. You have contacted us several times and spoke to our supervisor Eric who has personally researched this incident. Your hoodie was not found, it is not out of the norm for items to be found later by the owners. We handle thousands of items left behind and we always return, if they are found, and as you can imagine if there was a theft issue by staff it would have surfaced by now and many more reviews such as yours will be written. I do sincerely believe you will find your hoodie, when you do please let us know. Sincerely,

"Great place to stay in Oceanside"

4
dawz2, Clifton Park, New York 17/03/2022

Clean, friendly, safe and comfortable place to stay. 10 minute walk to the beach, and to the boat harbor. Close to highways and walking distance to coffee shops and restaurants and other shopping. Professional gracious staff. Very good free breakfast. GREAT COFFEE!!! Nice rooms. Wonderful housekeeping staff.

"Well Appointed BW!"

5
Paradise58618987970, Edmonton, Canada 17/03/2022

We traveled from Alberta to California and stayed at BWs in Montana, Utah and California. This location was our last but truly should set the standard for BWs! Beautifully appointed, friendly staff, clean rooms... everything travellers look for! I will stay at THIS BW again should I be coming through Ocean Side again in the future.

"Home away from Home"

5
User 16/03/2022

needed a place to stay for a business meeting.. close to Carlsbad.. perfect location and very helpful staff was my first time at his location and would definitely stay here again in the future.. i had no complaints at all.

"Nice hotel and good location!"

5
mamaof3girls08, Phoenix, Arizona 14/03/2022

The hotel was not on the water but close enough to walk. It's right by the harbor, but downtown Oceanside is 2 blocks away. Clean rooms and clean hotel. Highly recommend for someone not wanting to spend a fortune at beach front property

"A nice place to stay"

5
User 10/03/2022

Very great service front desk Javier was very polite. Welcomed us with respect. I would have to get this place a star just because of the way that they treat their guest. Very respectful workers. I am definitely going to refer people here.

"Clean, safe, simple, and a good value"

5
Stuperfan, Oceanside, California 09/03/2022

We stayed here for a family visit. The rooms were very clean. The staff was very attentive and accommodating. Not too far from the beach and very close to excellent shops and restaurants. We would definitely stay here again on our next trip. Great value for the price.

"What an AMAZING Place"

5
User 07/03/2022

I want to take a moment to say Thank you to Paul, Gisela and Eric as well as the rest of their great team for making my stay at the hotel so nice. Clean hotel and grounds. Everyone was so nice, personable and welcoming. This will be my only hotel if I have to in Oceanside, CA. Thank you again

"Amazing stay"

5
User 07/03/2022

Shout out to Paul and Team Members Griselda and Eric for the great customer service for my wife Kathy and daughter Christina during their stay. Personable, friendly staff, breakfast, rooms, all were fine examples of a property that genuinely cares that you have a pleasant visit. Thank you.

"Weekend visit with our Marine"

5
rolandcantu65, Port Lavaca, Texas 22/02/2022

Nice clean rooms. Pool area nice and secure. Good parking. If you do a little workout on your trips that would be a little setback here as far as quality equipment and you are right over a first floor room. The best part is the breakfast. It has a great selection.

"Our Stay at Oceanside Best Western Plus Oceanside Palms"

5
kstolliver, Sun City, Arizona 17/02/2022

We stayed at the BW Plus Oceanside Palms late in January for four nights. We did not use housekeeping for our stay, but the room looked and felt very clean. I was impressed with the buffet breakfast, although I only had waffles or cereal, none of the hot dishes. The staff was very friendly and helpful. Although there were homeless people around the area, we never saw any on the property and were never approached by any of the homeless. The front desk employees were very friendly, professional and helpful. We dealt with John, Griselda and Eric.

"Comfortable & Great Location"

4
Marie F, Beaverton, Oregon 16/02/2022

Staff were welcoming and the room was clean and comfortable. Breakfast was standard - nothing special but nice to have available. Location was great - easy to access from the main road, but also easy to walk to the beach.

"TIME WITH FAMILY"

1
acts410isme, Menifee, California 16/02/2022

Very nice place, clean, close to the beach and restaurants, with very welcoming staff and good breakfast. This has been a very nice place to stay when we just need a family "get away" for the weekend.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear acts410isme, Thank you for choosing the Best Western Plus Oceanside Palms. I am pleased to read you had a wonderful experience and it is safe to say the rating of only 1 is a mistake :)

"Number 1 in Oceanside"

3
kiawahmomma, Wilmington 10/02/2022

I'm not quite sure why this hotel is number 1. It is average. The bath faucet has a weak spray of water and the room is not very spacious. My biggest complaint is that masks are not required only recommended. Most of the guests were not wearing masks and some of the staff as well. We did not feel safe. Oceanside has decided to not comply with a mask mandate. However, it would have been prudent of Best Western to require masks for the safety of their guests and employees.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear kiawahmama, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. The shower heads are design to preserve water per State mandate however they do have 3 different positions to adjust. Our hotel also have the option of larger rooms with more amenities at a very minimal price difference. The State of California, the Governor or any official has not ordered a mask mandate but rather a requirement which cannot be legally enforced by a City or a private business. I am doing my best to remind my quests and staff as well by example as I am wearing one myself. The requirement will end on Tuesday 2/15. Sincerely,

"Clean"

4
User 01/02/2022

Very nice hotel. It was clean, employees were friendly and I loved the ambiance! Bed was comfortable and the beach was walking distance! My only dislike was their breakfast, especially the coffee. The only think I liked were the muffins and bagels.

"Nice hotel Oceanside"

4
Vlnce O, Desert Hot Springs 30/01/2022

We go to Oceanside and the coast when we can this is one of the nicest hotels we stayed at at a reasonable price clean nice staff comfortable Location was great easy access beds nice parking plenty and easy

"Detrick Covington"

5
User 28/01/2022

If you're visiting Oceanside Ca Best Western plus Oceanside Palms is the place to stay. Starting with the great and wonderful Hotel front desk staff the Manager Griselda sets the standard she is very helpful and makes you feel welcome. I've stayed here on several occasions and from my very first stay I needed recommendations; Eric and Kelvin was working and did not hesitate to offer places with great food and music. They're not the only ones because many times I lose my key and Andres, Junior, and John is always happy to assist. Any recommendations I need in the area those guys are go to. The night auditor Ashley is awesome as well. The hotel is located minutes away from the beautiful beach and walking distance from many great restaurants and bars. I've taken the 5 minute walk to catch the sunset on the beach several times. This hotel is a can't miss the rooms are very clean as the house keepers works hard to make sure your room is just as comfortable and clean as your own. Many hotels I stayed during this Pandemic doesn't have hot breakfast, well not here 7 days a week hot breakfast with a very friendly staff. As it is also very up to date with everything, and the General Manager Paul also is very pleasant and makes sure your stay is comfortable. Any time I'm in town this is my place for comfort and convenience. And I personally want to thank each and everyone here because all of you together is what makes this hotel 5 ✨

"Great location great stay!"

5
P8398RZrayb, Shakopee, Minnesota 25/01/2022

Upon arrival I could tell I chose a great Best Western. I was greeted by Eric and Junior who were extremely friendly and helpful. Not only at check-in but check out as well. Breakfast was good and overall property was very clean. Being a former Award winning Hotel General Manager I know a well run Hotel place when I see one

"Returning Client"

5
Harold A, Ocean Shores, United States 23/01/2022

Have stayed here before. The hotel is within walking distance to the beach and restaurants. Lobby and rooms are very clean. My husband is a disabled veteran and we were able to get a room on the first floor with a walk-in shower as requested. We are loyal BW users, so we used reward points to cover the cost of the room.

"Good Value"

4
User 08/01/2022

This property is very clean, quiet and comfortable. The staff is friendly, helpful and efficient. The beds and pillows are comfortable and the towels are plentiful. It is close to restaurants and not far from the beach.

"Clean and Great Breakfast"

5
User 31/12/2021

Cleanliness was excellent. Breakfast above and beyond deliciousness. Gluten free, but enough options (eggs, meat). Vegan options available. Great hot tub and hot water for shower/baths. Comfortable beds. Great sleep. Came for a destination Christmas to visit son. Staff is outstanding. We will be back! Thank you for an above and beyond exceptional experience. During a pandemic you all rocked it. Outside seating by evening fire pit extra bonus. Computer office area well used. Comfy seating and two TVs in lobby area. Fun decorations for the season.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear tdbhannaslack, Thank you for the positive and detailed review. I am glad we played a role in your visiting your son for Christmas! See you next time!

"Perfect in every way"

5
faschanmichele, Tafton, Pennsylvania 29/12/2021

A huge thank you to the excellent breakfast provided by Daniel and Maricela. Room immaculate ply cleaned by Gloria and Demetria. Front desk, Ashley and John exceeded our requests and provided a warm and friendly welcome.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear faschanmichele, Thank you for choosing the Best Western Plus Oceanside Palms. It is great to know that the staff and all those mentioned made such a difference in you stay. We hope to see you back again.

"Wonderful Stay"

5
User 27/12/2021

From check in to check out it was the perfect stay. Beautiful landscape warm and inviting lobby...nothing out dated here. Staff professional and friendly. Room was super clean and stylish. Plenty of towels and toiletries. Bed was firm which was great for my husbands back..I like them a bit softer. We intend to stay here when we come back in April.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear his2rywalker. Thank you for choosing the Best Western Plus Oceanside Palms. I am looking forward to your return in April..... Happy New Year!

"Excellent staff makes it memorable!"

4
Ellen H, Oceanside, California 25/12/2021

We travelled to Cali on a last minute business trip and scurried around looking for a hotel at only a few days out. I looked around and the reviews for this hotel were great. Although it has been a long time since I had even considered staying at a Best Western, I knew that word of mouth recommendations should jot be taken lightly. When I was much younger, my family and I would take family vacations and the Best Westerns were considered more upscale at the time. Over the years, I have found that the brand has struggled to keep up with the times. NOT THIS ONE. This hotel, somehow, has managed to find GREAT people to employ as their staff. From check in to check out, to the breakfast crew and the cleaning crew, LITERALLY EVERYONE was so kind and pleasant and helpful. I read gushing reviews like this on their Google page, but thought, surely this must be someone affiliated with the hotel and not an actual customer. Who gushes about a hotel like this? But I kid you not, the entire stay was made memorable by the wonderful staff. As for the decor, the BW has remained… traditional. The entire look of the hotel has not changed much over the years. Everything, however, was pretty tidy, and the only complaint I had that I never brought up to the staff was the slight musty odor in the room that didn't go away even after opening the window (GREAT plus!) and circulating with the air. The only reason for the four stars in case someone has issues with the smell, which I know is gard on some.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear ellenhwang804, Thank you for your wonderful review. I am glad you were not disappointed and trusting the reviews from our other guests turned out 100% accurate!. I hope to see you return soon and I wish you and yours a very Happy New Year!

"Home away from home ~"

5
User 19/12/2021

BW Plus Oceanside Palms is a hidden jewel near the Pacific Ocean - centrally located to explore the Southern California coast. Our stay at this property for eight nights was exceptionally relaxing. Our King suite, with a kitchenette overlooking the pool and hot tub had all the comforts of home. Breakfast each morning was restaurant quality, with many dining options. In the evenings, we enjoyed a cup of tea next to the fire pit, to take the chill off the night. We enjoyed the heated pool and spa to ourselves...and if you wanted to grill a steak, two grills were nearby. The friendly and professional staff at Oceanside Palms was responsive to all of our requests. If you want a safe, comfortable, and restful lodging experience - this is the hotel for you. We will return to this property, each time we are in Southern California.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Hemisphere_Flier, Thank you for choosing the Best Western Plus Oceanside while in San Diego. You definitely made the right choice by reserving a kitchenette room since you spent eight nights! I am delighted those eight nights were spent in comfort, great service and safety. Happy New Year!

"Great Weekend Getaway"

5
User 16/12/2021

We first walk in to the the Quinta Inn and the girl at the front desk was not very welcoming. After showing her my confirmation email she stated we were in the wrong hotel. I was actually glad, because even though she wasn't rude she just didn't seem friendly enough to be working at a front desk. Once we walked into the Best Western Plus we were received with welcoming smiles. The two gentlemen at the front desk were very friendly. We were in town for my son's soccer tournament, room was clean and we were pleasantly surprise to see that they have a full hot breakfast setup. We didn't expect it, since most hotels we've been to seem to use covid as an excuse not to set up a decent breakfast. Overall, our stay was great. Definitely recommend this hotel for a quick weekend getaway or a long term stay.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Mrs Sunshine06, It looks like at the end everything worked out and you had a wonderful stay at the Best Western Plus Oceanside Palms. I hope you had fun and success at the soccer tournament and hope to see you back some day soon. Happy New Year!.

"Great breakfast, questionable cleanliness of room"

3
User 23/11/2021

Good: Breakfast was great and free. They have few options to choose from. Bad: The room we were given seemed to be on the smaller side and we were put all the way at the other end of the building when the hotel was barely occupied (checked in on a Tuesday). When we got to our room the fridge still had left over food from the previous guest and the trash bins weren't thrown out. It questions whether or not the room was properly cleaned.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Ccab671, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you enjoyed our extensive hot and cold complimentary breakfast. We do not assign rooms based on how busy the hotel is but primarily based on what is available at the time. As the hotel has two elevators, one in the front and one in the back as well as parking adjacent, location has never been an issue. I always recommend to my guests to let us know of specific preferences or if the room location is not acceptable to let us know so we can move rooms. I am sincerely sorry about the cleanliness issue. The refrigerator is one of the first things inspected before we release the room. I have shared your comments with our room inspectors for training purposes. I hope to see you return to our hotel and experience the great service so many travelers here speak of. Respectfully,

"Our First choice Hotel"

5
User 20/11/2021

This hotel is very clean very organized and offers all the amenities you need while on any trip. The front desk staff housekeeping are all friendly and very helpful. The rooms are clean nicely decorated and comfortable. They offer an early breakfast that simple but has a variety. 24 hour courtesy coffee or tea. Business seating area and a leisure seating area with also an outdoor patio with a fire pit. Plenty of parking close to a bike path in less than 2 miles to the beach and harbor!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Voyage659894, Looks like you had a great experience|!! My staff and I sincerely appreciateyour support.

"Top location in a very nice city"

5
Robert E, Kelsterbach 18/11/2021

This Best Western Plus Hotel is my favorite place in USA. Enough parking places, a nice shower arrangement in the corner of the room. The city center is in a walking distance, quiet neighborhood, it will be always my stay when I visit this area.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Robert E, Thank you for your loyalty to our hotel and it good to know we have become your favorite. See you next time!

"Gateway to San Diego"

5
User 13/11/2021

BW Oceanside Palms is a hidden jewel in the San Diego Bay area. We stayed at multiple other properties in Southern California over a three week period and this property was our favorite. High end appointments; an on site restaurant and bar, two pools overlooking the marina are glass enclosed and one pool has a fireplace and hot tub (our favorite). The hotel is located on Shelter Island, which is close to all area attractions, but away from the noise, traffic, and related problems in the nearby city. We walked the marina and along San Diego Bay each morning before breakfast - with on site security assuring only guests have access to the property. If you want a safe, comfortable, restful and world class lodging experience - this is the hotel for you.

"John saved our trip!"

5
Ckelleryo, SLC 13/11/2021

John at the front desk saved our trip. We came down from Orange County for a quick trip to meet friends and there were several youth sports team that had absolutely taken over the entire hotel. Teenage girls everywhere! We quickly realized our room was right next to the complimentary breakfast area and that these girls would be descending upon the breakfast rather early to probably get to their games on time. John saved the day by first suggesting that when he was off in 5 minutes, that he would run to CVS to get us earplugs and bring them back to us! I mean, how kind can you get?? We declined his generous offer but he was able to get us into another room and was so gracious and understanding even though I'm sure he was more than overwhelmed with an at capacity hotel for the night. The following morning we came downstairs and were greeted by Eric who was cheerful and engaging as we checked out. All in all we thoroughly enjoyed our time thanks to great staffing!!!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Ckelleryo, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside and San Diego. It is really great to know our staff and especially John and Eric made this a great experience! Sincerely,

"The Best in Oceanside"

5
Lulu L, El Paso, Texas 07/11/2021

My husband and I I stayed at the property for three nights. This was our eighth stay at this property. The actual hotel is clean, modern, and tastefully decorated with a classy beach vibe. However, the best part of our stay is the staff. Eric at the front desk is always helpful and friendly. Paul the GM is always pleasant and approachable. Please give them a try and chose the BW Palms for your next stay in Oceanside.

"The Right Place"

5
OneWolf114, Ankeny, Iowa 19/10/2021

We stay in the Oceanside/Carlsbad area frequently. We enjoy the friendliness and cleanliness of this hotel and it's convenient location. There's a nice hiking path over to the Harbor area and it's an easy walk or drive to the businesses and Pier area in O'side.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear One Wolf114, Thank you for your loyalty to our hotel and it good to know you have a great stay every time!

"Exceptional Staff"

4
User 16/10/2021

The hotel itself was pleasant and modern. The staff was exceptionally kind and cheerful in every single interaction over a 10 day stay. A 5 minute drive to the beach. Gym was lacking but room was nice and clean.

"Best Western Plus Oceanside Palms, CA"

5
User 08/10/2021

Stayed here to enjoy the beach. Great hotel with even greater staff. Front desk folks like Griselda and Eric are always ready to help. Always welcoming and genuine. Highly recommend this hotel. I'll be back!

"Helpful customer service and a good value"

5
DeeGrif57, Portland, Oregon 03/10/2021

I was so impressed by the helpfulness and customer service of the staff. KUDOS to Kelvin (Jr) and John at the front desk. For this stay (10/1/2021), we had noisy bikers right under our window. When I told Kelvin and John about the problem, Kelvin made sure to put us in a more quiet room so that we could get rest. They were very accommodating. We appreciated it. Thanks.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Grif57, Thank you for your business and it is good to know Kelvn and John took good care of your requests!!!

"Home away from home...comfortable as usual thanks to Amber"

4
User 02/10/2021

I travel a lot and when I visit this hotel, I feel like I'm coming home. Its a great hotel because of the staff. Especially Amber, who works the front desk and has such positive energy and always has a smile on her face. She is full of energy and goes out of her way to accommodate my needs. Amber has never disappointed me, in fact each time I come back to the hotel her efforts go beyond my expectations. In my experience with any hotel staff, its rare to be treated as if you are the only guest in the hotel. Amber is kind, friendly, professional, attentive and she demonstrates all of the above consistently each time I visit. Thank you Amber! See you soon.:) I don't want to leave out Eric, David and Andres. Last but not least Angelina a wonderful housekeeper and also Demetria, another great housekeeper. I'm sorry to have to leave today.....But I'll be back yay!

"Great place to stay."

4
krhutman, Rockville, Maryland 28/09/2021

The staff was especially helpful. It's a fairly long but an enjoyable walk to the beach. It's a very quick drive and it seemed as though there's a lot going on like surfing contests and fun places to get something to nibble on.

"Clean and Safe"

5
sjb7890, Los Angeles, California 28/09/2021

This place is a hidden gem. I'm a frequent traveler and this is my new favorite stay in San Diego. I had great interactions with all the staff. They are so friendly and seem to love their jobs. Cecilia, Eric, Amber, and David all made me feel safe and welcomed. David especially had great restaurant recommendations in walking distance. The rooms are clean, clean, clean. As a frequent traveler I check everything down to the mattress. This hotel was cleaner than some high dollar places I've stayed in San Diego. The staff, safety, cleanliness, and value are here. I won't stay anywhere else from now on.

"Nice Hotel"

5
User 27/09/2021

Nice rooms and clean. When we came in, we met David and Andre. Andre checked us in and did it in like 3 minutes. Asked Andre how I could use my virtual gift cards, and David promptly gave me the email address to send them in. They would take the total off my gift cards off my bill. We went to dinner and came back and David informed me he received my email and had already applied the gifts cards to my bill. This is what customer service is all about! David even told us about a few good places for dinner to try. Andre and David are truly two of the nicest gentlemen we have ever encountered while on vacation. I hope Best Western does whatever it takes to keep them. Mike Wagen

"David was the Best"

5
User 26/09/2021

Canceled at rodeway inn, it was a catfish hotel. We came to best western day of with no reservation and David hooked us up in multiple ways. He was very informative and we went to and loved a few of the places he recommended.

"Excellent stay at Best Western Plus in Oceanside, CA"

5
Lev K, Chicago, Illinois 20/09/2021

We stayed two nights in Best Western Plus Oceanside Plus on our trip to California. Couldn't be happier with this place. Everything from check-in (David was great at accommodating our requests), to room, breakfast, cleanliness of the public areas and our room, comfort and accessibility, free parking. Everything worked out perfectly. Highly recommend it.

"Aweswome Customer Service! Thanks Eric, Eric & David !!!!"

5
User 17/09/2021

I love this hotel. Three of the employees stood out to me: Erin, Eric and David were all very courtesy and helpful. They were the best staff that I have ever met. I am a Diamond member which means that I have stayed at many, many hotels to receive that Elite level and for anyone to stand out in my mind means that they are very special people! Erin, Eric and David were all very helpful and made me feel right at home. I commend their work ethics|! Thanks to all of you! I'll be back soon. P.S. The rooms are clean and very comfortable. I highl recommend this hotel because of the staff.

"Staff less than desirable and/or helpful. Choose another hotel that will address your needs"

2
Janiceraneross, Hyattsville, Maryland 13/09/2021

The facility is clean and overall well maintained. The staff on the other hand are less than helpful including the day managers. We checking in Saturday Room 208. Dropped off our luggage and went to beach. Upon returning the floor was wet in front and on side of refrigerator. Called front desk gentleman stated he was busy and would follow up. Never heard another word and phone was not answered later by staff. We used two of our beach towels to absorb moisture. Next morning manager was too busy to address my situation. Assistant went to the room and stated she “saw” nothing. I asked if she took her shoe off and walked on wet carpet. You can't see moisture She looked at me puzzled and said she would have maintenance check refrigerator I checked out and left

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you for your review. As with all review we carefully investigate and try to always improve. In this case and since you asked the manager on duty for a full refund we sent a crew to investigate your concern about wet carpet. After checking the room we found the carpet was dry and declined the refund. I also reached out to you on 9/13 but you declined to engage. We hope that you will return one day and join the 1246 guest who have given us wonderful review and made our hotel the # 1 in Oceanside. Sincerely,

"Amazing, would definitely come back"

5
AL3XG4M1N250, Cathedral City, California 12/09/2021

This hotel is great. The staff were very friendly and helpful. The rooms were very spacious and very clean. The bathroom was very nice and the beds were very comfortable and the hotel is also conveniently very close to the beach. The free breakfast was pretty good and overall it was a very good hotel. Will definitely stay here again sometime in the future.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear al3xg4m1n250, Thank you for choosing the Best Western Plus Oceanside Palms while in San Diego. We are sincerely glad you had a wonderful experience!!

"YES!! Truly wonderful Best Western Plus - Highly Recommended"

5
User 10/09/2021

We travel a great deal and what a wonderful surprise to find such a friendly, helpful staff. We had changes to our stay and not only was Eric and Amber gracious about accommodating, they were genuinely happy to assist and help (Griselda, Cecilia). The surprises didn't end there, the room was great and the housekeeping staff checked to see if we needed anything......believe me, no where else we have stayed this year even offered housekeeping during our stay. The location is fantastic, a short walk to the Pier and Downtown Oceanside for nights out. Wish all hotel staff could come here to see how it's done!! Did I say it was super quiet with no noise from surrounding rooms even though they were occupied and a hot breakfast!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear EDMoores, Thank you for the very positive review. I am happy the staff and especially Amber, Eric, Cecilia and Griselda helped make your stay special.

"Lots of Pluses at This BW Plus"

5
RyanB2011, Los Angeles, CA 30/08/2021

So, this place has 3.5 stars (as of this writing), but I'm dropping a 5-star review here because our one-night stay in August was just what we expected and needed. After previously staying at a dump in Oceanside a couple of months earlier, it was so nice to find a place that's clean, well-appointed, and full of friendly and competent staff members. Our room was spacious and comfortable, and their complimentary breakfast and all-day coffee was a plus. Free parking, easy access, and plenty of USMC guests (offering a sense of pride and safety) also add to this place's quality.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear RyanB2011 Thank you for choosing the Best Western Plus Oceanside Palms. We are always very proud of our affiliation with the USMC and welcome many Marines and their families every day. I sincerely thank you for your very nice review and hope to see you back soon.

"The most friendly staff"

5
User 30/08/2021

In all my travels I have never met such a friendly and accommodating staff! I wish all hotel experiences made me feel like I was the most important person to walk through their door. I also enjoyed being able to walk to the pier to watch surfers and the sunset.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear isaksonfamily, Thank you for choosing the Best Western Plus Oceanside Palms. We sincerely appreciate your business and great review.

"David is Awesome!!!!"

5
Nikxxxxx91, Seattle, Washington 29/08/2021

Thank you David for being so nice to us! You helped make our Legoland trip better. Thanks for being so nice to my kid. We loved staying there because of David. Thank you for being so kind David. We enjoyed the stay and the pool was great too.

"Best Western Palms in Oceanside, CA"

5
Voyager761976, Riverside, California 27/08/2021

Very Very Nice place to rest and relax. Close to restaurants and the beach. Lovely outdoors fire pit gathering area. The staff are Always kind and courteous above and beyond expectations. Especially Eric - even if he is a Rider fan, he's a Great Host and we appreciate him and the entire staff.

"Very nice stay!"

4
User 26/08/2021

Hot breakfast with lots of variety, decent pool with spa, reasonably fast internet, and an okay fitness room with a few machines! Staff is friendly, and the hotel is just a short drive away from the beach!

"Amazing!!"

5
111ZZZaaa, Albuquerque, New Mexico 20/08/2021

David at check in was so helpful and kind. We were in a tight pinch and needed a room immediately and they were able to accommodate. The staff and housekeeping folks were so nice, the pool and hot tub were such a treat, and breakfast was great. Thank you, we will be back!

"Great staff and clean rooms."

5
User 17/08/2021

This was a great place to stay on a budget. The price was less than a lot of "better star" locations, but we went with this because it got great reviews. I am picky, but I did not have any complaints this stay. The staff was very friendly and helpful, the room was well maintained and clean, and there were no unpleasant surprises. Reasonably close to the beach and harbor areas as well.

"Great place"

5
User 12/08/2021

Honestly, it's a great stop to stay. As soon a you come in there are really helpful. If you need any recommendations on where to go you can definitely ask them ! Really clean & cozy ! Loved it here! Awesome

"California visit"

5
jennymitropoulos, Roselle, Illinois 12/08/2021

Staff was pleasant upon arrival and filled my first floor request. Lobby, hallways and room were very clean. Pool/hot tub very inviting. Breakfast was very nice. Tv was a nice size and many channels offered. Microwave and refrigerator were a nice feature in the room.

"Family weekend getaway"

3
User 09/08/2021

Overall stay was good. Clean rooms, clean pool area and courteous staff. The lighting in the room was very dark, too dark. Water pressure in bathroom was low causing us to have to run water longer. Continental breakfast was low quality - bacon was undercooked, Eggs were overcooked and waffle station a bit unclean.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Amy, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad your overall stay was good and I have copied your comments about our breakfast to the appropriate staff. I am looking forward to welcoming you back soon.

"Great stay"

5
Bakersfieldtravels, Bakersfield, California 30/07/2021

The front desk staff was really nice and helpful. The room was clean pretty spacious. My daughter commented on how clean the shower looked, which left me wondering if the showers in other hotels we have stayed in weren't as clean as I thought they were. Hot breakfast was offered which was nice since hot breakfast has been hit and miss since COVID started. The hotel is walking distance to the beach. I have always had good experiences at Best Westerns and will definitely stay at this location again.

"Awesome staff!"

5
User 29/07/2021

My family and I only stayed the one night but the staff was helpful, informative, and friendly. The rooms were spectacular and just arriving at the location was beyond what we expected. Highly recommend this location!

"Overall no complaints!"

4
britofam4, Cypress, California 26/07/2021

The staff was always pleasant, the rooms were clean and the price was fair. I will definitely consider staying here again. We did not utilize the pool however it was pretty small, and for a family of 4 the rooms were also small. but overall no complaints that would deter me from staying there again for another soccer weekend.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear britifam4, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. My staff and I sincerely appreciate your feedback and looking forward to your return.

"Hotel nice review"

5
User 24/07/2021

We had a wonderful stay at Best Western hotel in Oceanside, California. Junior was very helpful in booking our stay and giving us the best accomodations. The whole staff was very friendly and helpful. Breakfast was good. Our room was nice and very clean. We would definitely recommend this hotel to our friends and family.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Famgotrip, Thank you for the very positive comments and I am glad Junior made a difference. Stay safe!

"Family vaca"

5
sonytia17, Chandler, Arizona 22/07/2021

We book here for 4 nights the room was great size.the breakfast buffet was great. Room service could of been on top of cleaning but the front desk made sure my room was able to be clean.front desk great

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Family vacca, My staff and I appreciate your choosing and staying 4 nights at the the Best Western Plus Oceanside Palms. I am also glad to know you enjoyed the complimentary breakfast. I hope to see you back soon.

"Great location, clean hotel rooms."

4
502kfb, Los Angeles, California 21/07/2021

Great hotel and friendly staff. I wish I could rate it a 5, but many rooms were not ready until close to 5 p.m. (check-in is 3 p.m.) No explanation was given and the wait was much longer than expected. There was no do not disturb tag in my room, so I created one from a note pad. Still, this hotel is MUCH nicer than most in the area. The rooms seem to be smaller than other hotels in the area. But I did not hear freeway or street traffic from my room (major plus!), which can't be said about many other hotels in the area. I would return to this hotel as a guest provided that check-in time is honored.

"Wonderful Hotel"

5
abodily, Mesa, Arizona 18/07/2021

This was such a nice stay. We enjoyed the location and the accommodations were wonderful. Staff was very kind had no problems. I would definitely stay here again. I loved the breakfast it was very good and had several choices.

"Best Western Plus Oceanside Palms"

3
User 12/07/2021

Conveniently located. Comfortable room. Staff were very friendly and accommodating. Could have been cleaner - sticky high touch areas in the room (doors, etc), large cockroach in the bathroom one morning! Beds were clean and comfortable. One elevator was only working sometimes.

"A great choice close to the beach!"

5
dpierson83, Draper, Utah 07/07/2021

Our family of 5 chose this Best Western for its proximity to the beach. It was a great decision. Super friendly staff, really great coffee, enough breakfast options to keep picky kids happy and a quiet night's sleep. We'd gladly stay here again!

"BW in CA"

5
User 04/07/2021

The hotel was very clean and the staff were very friendly. The breakfast was great with variety. Plenty of parking. The pool area was clean and inviting. The hotel was within walking distance to restaurants, harbor, and the pier. the hotel was only 5minutes from the main gate at Camp Pendleton, where our son is stationed.

"Great location and hotel!"

5
ecs007, Phoenix, Arizona 26/06/2021

The Oceanside Palms is a great hotel. The staff were amazingly accommodating and professional during this time. The location is ideal. I would recommend getting a room on the third floor so you don't have to deal with people's footsteps at all hours, but I cannot say enough kind words about the staff.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear ecs007, I sincerely thank you for recognizing our staff !!!

"Family visit"

5
dottiepridmore, Snellville, Georgia 09/06/2021

I was visiting family and trip advisor told me to contact the hotel to get a better deal due to I was doing an extended stay and belong to their club and they could give a better deal and they did they discounted 1000.00 off the price. What a great deal!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear dottiepridmore, It is good to know TripAdvisor was able to give you the right information and get you a great deal at our hotel!

"Beach stop"

5
snickers4137, Camp Verde, Arizona 27/05/2021

Room was very clean and modern. The bed was comfortable. We were given plenty of towels. Hotel is not far from the beach and close to restaurants. Good amount of parking. Enjoyed my stay and will return again.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear snickers4137, Thank you for choosing the Best Western Plus Oceanside Palms while in San Diego. My staff and I appreciate your business and we are delighted you enjoyed your stay and will return.

"Great Place to Stay"

5
Robert G, Wittmann, Arizona 23/05/2021

Have been staying in Oceanside, via Motorhome or Hotel for many years. Since our favorite Motor Home park closed, we have been staying at motel/hotels, and found Best Western Plus (Oceanside Palms), one of the best. Reasonable rates, and great location for easy access to the Oceanside Pier, Beach and Marina.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you Robert, I am sorry to hear your favorite Motor Home park closed but I am certainly happy you found us and had a wonderful experience!!!!

"Mother's Day Weekend"

1
User 12/05/2021

I thought it very important to record this review because people seek relaxation and peace when they come to a hotel expecting to be greeted with genuine care. Also; a hospitality organization should include that employees treat guests with the utmost courtesy and respect. It only takes "one bad apple" to ruin an experience. Best Western Plus @ the Palms has a great staff except ONE person! Ashley Kaai does not belong at the front desk maybe he has other talents but he is absolutely RUDE. I not only had one family member but 2 family members complain about how he talked to them. We got back from visiting my Dad's gravesite and my sister forgot her key in her room (127) so she went to the FD to ask for a key. She came back upset that she was asked a million questions including where she was from??? She finally got a key and came to my room (130) to vent. Then an hour later my sister who is going through Chemotherapy with Lymphoma got very cold and also went to the FD to get a blanket AND wouldn't you know he did the same thing to her while he typed on his keyboard and said to my sister " oh this is a promotion"... what did this have to do with a blanket? She came and told me what just happened and I went straight to the FD and asked for his name and he asked why and I told him that he was rude and I will need to speak to his manager in the morning. He said, " what do you mean I'm always nice to everybody? I don't know what they're talking about." He finally wrote his name on a card and gave it to me. I told him I didn't appreciate how he talked to my sister and he kept insisting he didn't say anything wrong. Just so everyone knows, all of the other employees at the FD and especially Housekeeping and the breakfast attendants went above and beyond and always asked if there is anything else they can do. IN THESE TIMES and what the world is going through a little kindness goes a long way. Perhaps Mr Kaai needs to be reminded that one if rules in the hospitality industry is service with a smile and if your guest is unhappy APOLOGIZE and find a way to appease your guest. ATTITUDE is everything! My family did NOT deserve his attitude!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Vasah, I am honestly saddened by your comments and experience first because I was hoping that a serious matter as this would be communicated to me directly so I can offer immediate resolution, my information is always available and second it is so unlike my entire staff, as you can read and see from the over 1200 reviews. Nevertheless It is a very serious issue and I am addressing it immediately, in the meantime I like to offer my sincere apologies. I can always be reached at the hotel if you like to discuss this further. Sincerely,

"Beach stay"

5
tinabrown951, Canyon Lake, California 11/05/2021

This is a great hotel very clean and staff is very friendly .. we always go to Oceanside to get away and this is where we always stay because it's located in a great spot and always great service .will be staying again soon ...

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear tinabrown951, Thank you for your loyalty to our hotel and we definitely appreciate your business and great review.

"Nice motel"

4
merfalen63, Oceanside, California 09/05/2021

If you're looking for a clean place with decent amenities and great customer service, Great Western Plus will not disappoint! The location is excellent, being fwy close and within walking distance to the beach.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear merfalen63, I am glad to hear we did not disappoint you and you enjoyed your stay at the Best Western Plus Oceanside Palms.

"Welcoming and Courteous"

5
OneWolf114, Ankeny, Iowa 01/05/2021

We love this Best Western because it is close to Camp Pendleton and the Harbor area...you can walk to the waterfront restaurants! The front desk staff is always courteous and glad to see you. We think this hotel is a great value - housekeeping service is excellent.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear OneWolf114, It was our pleasure to welcome you and make your visit to Oceanside a wonderful experience. We hope to see you back soon!.

"Excellent service at an affordable rate!!!"

5
Carlosarmenta7, San Diego, California 29/04/2021

Overall the best motel i have stayed for 100 bucks, very clean, friendly staff. No parking issue, beds are super comfortable, quiet area, good breakfast, the best motel in the area, i would recommend to anybody

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Carlsosarmenta7, Thank you for choosing the Best Western Plus Oceanside Palms. I am really happy to see you received excellent value and you will return! Sincerely

"Exceeded expectations"

4
User 26/04/2021

Had to take a last minute trip with the family to Oceanside. Didn't want to spend a lot, we are used to fairmont, and four seasons usually. So was prepared for less than high quality accommodations. Was very surprised that the room was actually quite comfortable And had unexpected amenities. Loved the good size refrigerator, microwave, coffeemaker and desk area and comfortable chair. Even had a small closet and iron and ironing board. Had toiletries also. Though I didn't use them. And a hairdryer. Bathroom was modern and clean. I actually slept better there than I have in months!!! Breakfast was surprising, had actual hot food! Limited selection, but had decent scrambled eggs, breakfast potatoes, and bacon. All served with a smile! Also a big selection of cereals, pastries, fruit, and beverages, which, of course were prepackaged. Great for grab and go. This was in spite of Covid restrictions, which other places have used as an excuse not to have the included breakfasts that they have advertised on their websites. The only negatives were that the walls were paper thin. Heard a lengthy conversation from our neighbors in the evening. I also really disliked the under window, wall mounted air conditioners. Always very noisy and annoying. But, luckily didn't need it, so off it went. After 10pm the room was very quiet. Also, I must mention that my first contact with the front desk was over the phone and he was very helpful, after being told that they surprisingly had 2 rooms available on a Saturday night with only 4 days notice, he transferred me to their central reservations. They told me there were no rooms! So I called back to the front desk person and he insisted there were. He said he was sorry he couldn't help me right at the moment but he was busy with hotel guests. But he took my number and assured me he would call me right back to make the reservation. Yeah, right, I thought! But I was extremely surprised when he called me back in under 5 minutes!!! Miraculous!!! Overall a very pleasant experience. Would definitely stay here again. Great value for the money!

"A Candle in the Window(hokey buttrue)"

5
bellakitty74, Hemet, California 20/04/2021

My family & I literally found this place at the last minute after refusing to stay at our original place due to the pay by the hour on the down low motif. Here we felt clean, safe, and comforted. Amazing!

"Amazing service and stay"

5
User 13/04/2021

We loved this hotel! Everyone there was friendly and so welcoming! Other guest were amazing! Staff is awesome! My daughter loved the “bubbles” in the lobby that changes colors! It was her favorite part of the hotel!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you tylergreb162, I am glad you and the family made it to our hotel and had a great experience.....The bubble wall is definitely a big hit especially with the young ones...glad she enjoyed it.

"Pleasant stay"

5
mworkman67, Yutan, Nebraska 12/04/2021

I was contacted by the staff while I was traveling to Oceanside. Upon check in I figured out why. I had booked a room with a rollin shower by accident and they had a guest that needed my room and was wondering if I would trade.. I of course told them I did not require this feature and would gladly give up the room.. For this I was given an upgraded room at no charge.. That was very nice. The room was very nice and spacious. It had a kitchenette full fridge and table.. I didn't need this but it was a very nice room.. Amber was the attendant I spoke with and I found her attentive and helpful. I was in a pickle. The Amtrak to San Diego, which I had a round trip fare on, was having track maintenance on the day of my departure. This wasn't a surprise. I was contacted by them earlier and they had made alternate arrangements for me to get to San Diego.. However. I do not like buses.. So I opted out on that. Anyway, Amber tried several times to assist me in securing alternate transportation. To no avail. But the effort was appreciates. Everyone was very pleasant and the facility is well kept and clean. I would recommend you give them a shot.. Great visit!

"Great Breakfast ,very comfortable room & excellent service"

5
User 11/04/2021

Our family stayed at the Oceanside Best Western Plus to visit our son at Camp Pendleton and we had a great time. The hotel was in a good location, excellent customer service, breakfast was delicious, everything was clean and the supreme room was comfortable. I would stay again for sure: ) Thank you!

"Great Staff and Location in Oceanside, CA"

5
User 08/04/2021

This hotel is four blocks up from the beach. Parlor Donuts is a short walk. But what's just as great as the location is the housekeeping staff. Shout out to Sierra, Cecilia and Angelina who kept our third floor room well kept. We stayed here for 10 days and every single day our towels were replaced, coffee replenished and bathroom cleaned! Yes, they cleaned the bathroom to include the shower and floor every day! We also appreciated that they gave us enough towels for our 2 showers/per day. The hotel was very busy and they worked hard all day sometimes as late as 6:30 p.m. Also, I noticed that the lobby furniture was vacuumed and cleaned each day. The breakfast staff was also friendly, helpful and professional. This wasn't our first time staying here and we will stay here again.

"My new go-to hotel in Oceanside"

5
User 06/04/2021

First, a great value for a nice place so close to the beach. 2nd: Nice room and pool. 3rd: A Hot Breakfast-what a concept! - very tasty, served by very kind staff members 4th I thought the staff went way beyond: All were helpful and kind. However, one especially. After leaving town, we discovered a set of our keys was missing. We called and Sierra was so kind as to have housekeeping locate them while we were on the phone. She, then, had them promptly mailed to us. Great job, Sierra!

"Exceptional service"

5
User 02/04/2021

They turned a nightmare vacation into a best ever experience. From andres at checkin to Marcella and Eunice in the breakfast room and our housekeeper Cecilia. They were all best ever and we will never stay anywhere else

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear mrsrufus080808, I had the pleasure of meeting you on your way out. Thank you for the amazing compliment and I am glad my staff, Andres, Marcella and Eunice had such a positive impact on your vacation.

"Great stay"

5
User 01/04/2021

The staff was very friendly and helpful; Ben from the front desk answered all of my questions and was able to provide pricing and details before I chose to stay at the hotel. The view from my room was amazing! The breakfast is pretty good. Lots of shopping and food/drink options within walking distance. Originally stayed for 3 nights but ended up staying the week because of how awesome my experience was!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear CBrownLAX, Thank you for your very positive review and glad the staff was able to help you make the right decisions.

"Very clean room"

4
User 01/04/2021

We came to Oceanside because my daughter is moving here. Not realizing how big Oceanside is, we were 15-30 minutes away because of traffic. The hotel is maintained and clean. The bed was really comfortable. It was a pleasant place to stay near the ocean and pier.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Chevyc125, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am glad you enjoyed your stay.

"Great staff"

4
DerekS746, Modesto 30/03/2021

Our stay here was good but not great. The bed wasn't very comfortable. The tv remote did not work very well. The staff was great and very accommodating. We asked to change to a room with a bathtub and they were able to make that happen. The breakfast quality was just ok. Waffles were great, omelette and bacon were not.

"Amazing Service"

5
User 26/03/2021

This hotel is incredibly clean and well kept. The value of the room is great. And the Breakfast service is above average. Marcila was so friendly during breakfast and we really appreciated her service.

"Visiting my Marine"

5
ginnyestrada, Houston, Texas 23/03/2021

Hotel is in a good location. We walked to the beach and grabbed something to eat as well. Loved having a lot of towels in rr. Breakfast was also good. Only problem was Shower didn't drain. Comfy bed and pillows. I would stay there again.

"Great hotel!"

5
vmg0118, Payson, Arizona 21/03/2021

We enjoyed our visit! The staff was super friendly, rooms were nice and beds were comfy! The breakfast was actual cooked breakfast not just bagels like most hotels. Location was right around the corner from the beach! Couldn't have had a more enjoyable stay!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you for the wonderful review! Yes our breakfast despite all the limitation imposed due to Covid is still a nice value. Please stay safe!

"Outstanding hotel"

5
User 18/03/2021

This was our second stay here and again it was wonderful. Clean and fresh facility, incredibly friendly staff- they appear to value your business. Great location and good price! Parking was free as well. Walking distance to the pier

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Laureen, Thank you for returning and had a great experience. Yes, we sincerely value the business our guests give us especially during these troubled times. Sincerely,

"Nice but noisy."

4
User 15/03/2021

Loved the rooms and location. The breakfast was good except that we were told there'd be waffles every morning but there wasn't any. Still was good as they had eggs, omelettes, potatoes, pastries, cereal, fruits and drinks. The staff was very friendly. My only complaint is they should keep a closer eye on the noise level. There was loud partying in other rooms in the middle of the night and even someone vomiting loudly in the hallway somewhere. If I could hear it in my room I'm pretty sure the staff could hear it too. It kept waking me up the second night I was there which was a Saturday. Friday night wasn't as bad.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear ymedina23, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am pleased you enjoyed your stay. I am sorry to hear about the noise, this is something we try very hard to minimize and when we locate the source either by guests alerting us or our staff patrolling the policy is to evict the party immediately. Please come back and visit us again soon!

"Great stay!"

5
Gordon61987, Lakeside, California 15/03/2021

The hotel was clean and well styled. The staff was very friendly and knowledgeable about the surrounding area. The room was clean and everything worked great. the breakfast was great especially considering all the COVID regulations. I would definitely stay here again!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Gordon61987, Thank you for staying at the Best Western Plus Oceanside Palms. I am glad you enjoyed your stay especially the complimentary breakfast, we cannot wait until the day we can go back to the full, unrestricted breakfast....... Looking forward to your coming back!!!

"Ocean stay"

4
curtsrtruth, San Jacinto, California 08/03/2021

Our needs are ; a friendly environment , not upset desk employees, because of restating at desk pricing on next days stay was supposed to (Sunday) be cheaper . Seemed my hopes for accuracy in my desk experience were crushed.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear curtstruth, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego and thank you for the almost perfect score. Our pricing is based on supply and demand and could change daily including Sundays. We do however offer the best value of any of the hotels in our category and we always recommend to join our Best Western loyalty membership where you will receive additional savings. Sincerely, Sincerely,

"Pleasant Stay"

5
User 03/03/2021

I enjoyed my time in the hotel, the cleaning crew did an excellent job cleaning my room. Ben and Amber at the front desk made me feel welcome and helped me out with all my questions/requests. I will be staying there again whenever I'm back in town.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you for the great review and I am really glad Ben and Amber made such a difference. My staff and I are looking forward to you coming back when in town. Sincerely,

"Amazing staff"

5
User 25/02/2021

Shout out to Griselda, amber, eric, junior, Sierra and all the rest of the staff that make my bi monthly trip there easy and care free. Always helpful and supportive with a smile on their faces. I've never had an issue here

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear 976dylank, Thank you for choosing the Brest Western Plus Oceanside Palms while in San Diego. I sincerely appreciate your support and good to hear about the staff. Regards,

"Excellent on all levels!"

5
PRbyPatricia, Woodbridge, California, United States 21/02/2021

We had an issue with another hotel and decided to try this one! We will never use another hotel besides this one. Super clean, extremely knowledgeable and professional friendly staff! Respectful to all customers greeting with a smile as soon as you walk in. Everything very clean! I highly recommend it.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
PRbyPatricia, Wow, What a wonderful review!!! I am honestly very happy to know you had such a wonderful stay and for your recommendation to others. Sincerely,

"Business becomes more"

5
User 21/02/2021

We stayed at the hotel to be able to pay our respects at a cemetary the next morning. The staff gave us several suggestions for enjoying the area and relaxing. We went for a walk at the pier and had hot chocolate by the outside fire pit. It really helped us relax and sleep better. In the morning we had a fantastic free breakfast. Everyone was so nice, we really enjoyed out stay,.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Exploration276122, I am very happy to hear that you enjoyed your stay and the sites of our small town. Thank you for your support and wonderful review! Sincerely

"Best western review"

5
User 17/02/2021

I stay here at the best Western plus a lot for work I always have a good experience Eric always takes great care of me he's very friendly and fast at his job the lobby always smells clean and like Lysol rooms are always nice and neat so great job to housekeeping as well. I would recommend this location to anybody on a vacation or for business very clean and neat hotel

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear M4722PAwilliamb Thank you for making the Best Western Plus Oceanside Palms you home away from home. It is great to know about Eric and how he is always there to help and also the overall condition of the hotel! Sincerely, Paul

"Sierra was great!"

5
brooke11, utah 30/01/2021

Good place for the cost. Best part was the complimentary breakfast. Made to order breakfast burrito or waffles. Sierra was the staff member who made our breakfast (it's hands-off for guests due to Covid). She was fantastic!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear brooke11, THank you for choosing the Best Western Plus Oceanside Palms while in San Diego. I am glad you had a great stay and enjoyed our breakfast and thank you for recognizing Sierra!. We are looking forward to your return soon! Sincerely,

"Home away from home"

5
User 29/01/2021

Eric, Junior, Amber and Griselda are amazing staff members! I come to Oceanside to visit family multiple times each month and I only stay here because of the helpfulness of the staff. The rooms are nice and clean and I've never had an issue while staying here.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear soccer8d I want to first thank you for your loyalty to our brand and hotel as well as for the wonderful review. I am happy to know my staff made such a difference!! Sincerely,

"Excellent Service"

5
User 18/01/2021

We were pleasantly surprised at the level of service for an inexpensive stay. Everything was "hospital" clean, which is so important right now. Maria, our house keeper did an excellent job! Sierra was a constant source of help and information, she made us omlettes for breakfast which we weren't expecting. This morning Marcella made us breakfast burritos, she is so kind and thoughtful. Best Western is our new favorite place to stay...and we usually spend a lot more on hotels. Very impressed, thank you ladies for making us feel so comfortable and welcome!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear tammymX148SW, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am very pleased that our staff, especially Maria, Sierra and Maricela made such a difference and you had an excellent stay. We hope to see you back soon and please stay safe and Happy New Year!

"Anniversary Stay"

5
MrsOnopa26, Oceanside, California 17/01/2021

Upon arriving at the lobby for check-in, lobby was clean and CDC guidelines were followed. Check-in was quick and easy. Elevator is conveniently located right by check-in location. Unfortunately, my room key did not work and I had to go back down to recieve new keys. This was the only con of the trip.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear MrsOnopa26, Thank you for the very positive review and I am happy you had a good stay. I am sorry to hear about the key issue, we are making sure the key issuing machines are in good order. Sincerely,

"Great Price and Location"

5
jlboudin7, Byron, IL 28/12/2020

Hotel is located near the beach and within a few blocks of the restaurants and shops at the Oceanside Harbor. Hotel rooms were nice and clean. Hotel staff was friendly and professional. Breakfast had hot scrambled eggs and bacon along with the normal items. The price for the room was excellent. I will stay again and would recommend it to others.

"Good value"

4
Stewartsgirls, Riverside, California 27/12/2020

Our stay was nice, been here once before, perfect location, staff always professional and friendly. My family enjoy the beach being so close, bathroom is always super clean. Will be back again I'm sure. Thank you

"what a nice place"

5
Wallerbill57, Lakeside, California 21/12/2020

From the time we called until we got there everyone was amazing,from the check in to the housekeeping until we checked out super nice just because they had a mask on I could tell they were smiling it was in thir eyes.We found a home away from home! We will be back... Bill & Alma

"Fantastic Staff - Eric"

5
User 18/12/2020

Stayed at this hotel for 11 weeks and the staff, especially Eric, were amazing. Eric would always be going above and beyond to help us figure out anything we needed help with, and he had a kind and professional demeanor. It was a great time.

"Definitely stay here!"

5
User 30/11/2020

Ask for Amber; she was fantastic!! Room was clean, comfortable and quiet. Although the exercise room was not available due to the COVID, I looked in the room and it was very good. Likewise for the pool.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear gillislaw, I like to thank you for staying at the Best Western Plus Oceanside Palms. it is nice to know you had a wonderful experience. I am also happy to hear about Amber! From all of us...have a wonderful Holiday Season. Sincerely

"Our go to hotel"

5
jamiestone1969, Rosamond, California 27/11/2020

Very nice hotel close to beach and restaurants. Staff was very nice and helpful. We've stayed at several hotels in the area when visiting family and this is our favorite. Would highly recommend this property.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear jamiestone1969. Thank you for staying at our property and I sincerely appreciate your loyalty to us. I like to wish you and your family a wonderful Holiday Season and hope to see you back soon. Sincerely,

"Location Location Location"

3
boatsim, Shawboro, North Carolina 24/11/2020

The hotel is located within close walking distance to the beach, stores and a wonderful variety of eating establishments. The room was clean but small and dated. I would still recommend it if you are looking for a great location to grab some sleep before you go out and enjoy what Ocean Side has to offer.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear boatsim, Thank you for your review and feedback. I am glad you chose the Best Western Plus Oceanside Palms and appreciate your support during this time. I wish you and your Happy Holidays! Sincerely,

"Excellent service"

5
User 23/11/2020

Excellent service! Thank you Andres, for providing such wonderful service. You made our stay so pleasant and enjoyable. Your professionalism, positive attitude, and Kindness was truly appreciated. Your understanding and quality customer service should be commended.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear beckyaV7955BM, My staff and I appreciate the wonderful review as well as let us know about Andres exceptional service. We wish you and your a wonderful Holiday Season. Sincerely

"Awesomeness!!"

5
User 21/11/2020

Eric you are the man! Best manager eva saved us from a traveling nightmare from a terrible inn down the street! Thank u thank u thank u for your great customer service my family and i appreciate your assistance..

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear crystalmV733WB, Thank you for choosing the Best Western Plus Oceanside Palms while in San Diego. I appreciate your positive review and recognition of Eric, I am sincerely glad he made your stay more special. Wishing you Happy Holidays!

"Truck driver"

4
User 19/11/2020

The room was clean and quiet. The customer service was great! They are very friendly. The one downside is that they need to update the rooms to have a USB port for charging devices. Most hotels offer this convenience these days.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Johnnybaby831, Thank you for staying our hotel while on the road. I appreciate your comment about USB ports and I am pleased to let you know we are begging the process of having one in each room. I like to wish you Happy Holidays and please stay safe!

"Great place!!"

5
User 18/11/2020

This is a lovely place to stay! Very friendly staff, especially Ashley! He went above and beyond to accommodate me and made me feel very welcome. The rooms are very nice and clean. Great location! I will definitely be returning!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear 678tylab, I appreciate the top rating and your great review!! Thank you for recognizing Ashley, he is our veteran with over 13 years of service! Wishing you and yours Happy Holidays. Stay safe

"BEST Western PLUS"

5
TripWizard73, Costa Mesa, California 16/11/2020

This is our favorite hotel in OCEANSIDE, COVID19 rules have the amenities tough but they have figured out a way to make hot breakfast. The staff is unbelievably special, they are the absolute Diamond Stars, they hit every need, every special moment, and leave no stone unturned for you during your stay! Thank you to this amazing staff, and special shout out to Eric and Amber for just making our stay extra special!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear L8036QHdavide, Thank you for staying at the Best Western Plus Oceanside Palms. I personally appreciate your recognition of our effort to maintain some semblance of breakfast despite the strict regulations under Covid 19. I also want to thank you for recognizing the staff, especially Eric and Amber, you are right...they are stars! I hope to see you back soon and I wish you and yours Happy Holidays and a Happy New Year. Stay safe!!!

"Best in Oside!"

5
User 14/11/2020

We have traveled to Oceanside, CA almost weekly for 3 months. We ONLY Stay at the Best Western Plus in Oceanside because of Andres and Eric!! These guys at the counter make us feel like family while keeping us all safe during the Pandemic! THANK YOU Andres & Eric!! See you Next Time!!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Voyager, Thank you for your loyalty and kind words about Andres and Eric. I want to wish you and yours Happy Holidays and stay safe. Sincerely,

"Great Clean Stay"

4
User 12/11/2020

This was a very nice stay. We wanted to be on the ocean, but this hotel is about 2 blocks up. When I went to check in, the attendant Tobias, at the front desk moved us to a room "with a view"! We could see the ocean off a ways. Tobias was so accommodating; and in more ways than one; he was Just downright friendly. We forgot a few things and he made sure we were good. He seemed to be that way with everyone. Around the hotel: There's a clean, nice sparkling little pool outside. In our room things were cozy, yet a bit small. The beds were doable, not the best but very clean. There was was a small gym that was functional. What is more, I loved the two sitting rooms with large TVs. But we especially loved the fire pit. We always travel with our largest iPad and mini speaker. We went and got free coffee and hot chocolate (Yep free!!! With creamers I n large fresh dispensers that was actually good!!!) So, we went outside twice, set things up and enjoyed a movie in the cool night air with a toasty fire and each other. We even moved inside to one of the sitting rooms and chatted for a bit. Just helped with spaciousness. We would certainly come back if we were to return to Oceanside.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear tundracc, Thank you for selecting the Best Western Plus Oceanside Palms while in San Diego. I also want to thank you for recognizing our staff and Tobias but also for your information about the hotel and the area, I am sure when folks reading this review will find it very helpful. I hope to see you back soon. Happy Holidays and stay safe!

"Attentive Staff & Great Property"

5
User 24/10/2020

The staff was very professional and greeted us every time they saw us. The amenities offered during Covid times was amazing. The staff does a great job at keeping everything clean & safe. Any time we walked by the front desk, we were greeted.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you nataliekurtz10, My staff and I appreciate choosing the Best Western Plus Oceanside while visiting San Diego. It is also great to know you enjoyed your say!! Please stay safe., Sincerely

"Bleh"

3
User 20/10/2020

The room was kind of clean. The bathroom was a little icky with hair and dust. As well as the room. The hotel wreaked if marijuana on the bottom floor every night we entered the building. There was loud music until 2/3 in the morning. The back door to the hotel would constantly be left open when returning to the hotel for the evening. Our remote did not work, would not change channels.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear mrosewatts, Thank you for choosing the Best Western Plus Oceanside Palms, I am also appreciative for the feedback and shared those with the appropriate staff so to correct the ones we have control over immediately. Sincerely,

"Great Value for sure!!!"

4
Kudoku_11, Escondido, California 18/10/2020

Since this is COVID time, I expected there would not be any housekeeping, but they sure did! Cleaning crews were so great. They work hard (thank you!) . The entire hotel was super clean, they are constantly cleaning everywhere, amazing. Pool was open, hot tub was closed, fitness center was open. Free breakfast (Great!) and coffee station all day. Room is clean, very clean. The TV remote my my room did not work well, so I was a bit frustrated. Bathroom was very small, and the shower was angled (?) very strangely (???) in triangle....and super small. Toilet seat and toilet paper was very far away (and I am really short....) so I had a hard time to reach from where I was sitting. I wish they had a bathtub....or a bit roomy shower. AC worked very well. Great size refrigerator and microwave, which I used during my stay. Also, Free parking for the guest, that was a big plus. Neighbourhood was a bit "iffy"....I walked around a lot to check out the surrounding, and I was a bit scared a couple of times...

"One of the best stays yet"

5
User 18/10/2020

Hotel was amazing! Clean, quiet and staff very professional. Tabias was very professional, helpful and had outstanding customer service. The breakfast was delicious. The lady serving us was very sweet and helpful. I loved how the ocean was minutes away. There was great food walking distance. We would definitely come here again.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Mikepet23, Thank you for staying at the Best Western Plus Oceanside Palms, I appreciate the positive comments and your recognition of Tobias and our breakfast attendant! Sincerely,

"Hidden Gem"

5
User 16/10/2020

Really nice hotel tucked in among several others. Customer service is wonderful. Rooms are updated and very nice. Breakfast was very good, even with COVID-19 restrictions. Great location, near Camp Pendleton and waterfront. I had the misfortune to leave some items in my room and didn't discover it until I was home halfway across the country. Called the hotel, the items were recovered and were sent to me within a couple days. Very appreciative of this kind of service. Planning to return to the area in the near future and will stay here again.

"Great customer service "

5
Lmkljhbngvv, Oceanside, California 04/10/2020

This hotel is lovely. The front desk staff is efficient, competent and very caring. I have traveled a great deal as flight crew and stayed in many hotels. Now retired I recognize great customer service. The rooms are clean and good looking and comfortable. Amber at the front desk is considerate, friendly and remembers what you like. Thank you.

"To whom this may concern"

5
User 16/09/2020

I've been in and out of this hotel for the past week. It's clean and the staff is amazing. Eric was extremely hospitable and made my check in/check out smooth and speedy. I highly recommend staying here.

Paul Terzis, Genel Müdür at Best Western Plus Oceanside Palms, responded to this review
Dear 662devonb, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am glad to hear you had an exceptional stay and that Eric was very helpful. Please stay safe!

"We will definitely use this hotel next trip"

5
Sandi S, Modesto, California 19/08/2020

Simple and pleasant place to stay. Hot tub is closed due to corona virus But definitely will be utilized on our next trip.Beds and pillows were comfortable which is a big thing for me being away from home!!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Sandi S. Thank you for choosing the Best Western Oceanside Palms while visiting San Diego. We sincerely appreciate your very positive review and your support. Please stay safe! Sincerely,

"Oceanside get away"

5
lisanjesse, Murrieta, California 16/08/2020

BW has an Excellent location, we felt safe, PPE was exceptional. BW went to extra lengths to clean and sanitize things! Even the TV remote was wrapped in a sanitizer bag letting us know it had been sterilized. It was a last minute idea to get away and find a nice room near the beach in Oceanside. Our check in was easy, parking secure, hotel clean, bed comfortable! We had a pleasant stay.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear lisanjesse, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. We are glad you had an exceptional stay and able to get away to relax at the beach. Stay safe!!!

"Great post and friendly service"

5
User 09/08/2020

We had a fun and comfortable stay at this hotel for two nights with two families. The customer service provided by Tobias was excellent. He was so helpful w a range of questions / requests!! Great time for families. THANKYOU!!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Ekg35, Thank you for sharing your experience. I am glad Tobias made such a difference!! Please stay safe.

"Avoid...."

2
kj0rdan1, Pasadena, California 03/08/2020

If your looking for just a bed this is the place to go, very cheap and it is a comfortable bed.....but that's it! Just came back from a 4 night stay and to be totally honest the hotel is so basic. Breakfast was dismal the choice was cereal to go a banana to go or a muffin to go...understandable covid has a lot to do with that but the choice was . awful. We went out for breakfast everyday. These people talking about how great the staff are we didn't see anyone apart from the girl at reception. The hotel has no restaurant or mini bar so if you want anything take it with you before hand. Oceanside as an area was very disappointing think Carlsbad town was a lot nicer. The good thing about Oceanside is the sea for boogie boarding but be prepared to meet a very busy beach. Wouldnt return.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear kjOrdan1, Thank you for staying with us. I am sincerely sorry we didn't meet your expectations, however I like to address your concerns. 1. Breakfast: Due to Covid 19 the San Diego Health department has ordered many restrictions on how we serve breakfast. We are no longer allowed to offer our extensive buffet style hot and cold breakfast but rather single wrapped items. 2. Mini bar: We do not have nor advertise such service for our hotel, however all our rooms have fridges for our guests to bring drinks of their choice. 3: Staff: We, unfortunately had to reduce our staff due to the business slow down and therefore we are experiencing a less than acceptable interaction with our guests. 4. Oceanside: We are all very proud of our little town and we believe that once Covid 19 id over our visitors will be able to enjoy so much you missed since you visited at a time not recommended by experts. Finally what it is not mentioned in your review is that our rates and the rate you paid are 45% lower during this time of year, the lowest they have ever been as a result of the pandemic, in our effort to recognize that some of our amenities have been cut back by the State government We hope you and your family stay safe and return to a hotel once all is back to normal so you can enjoy true hospitality.

"Andres and Tobios made my entire experience. they were the most helpful and diligent about making my stay great"

5
User 27/07/2020

This place is perfect, the beach is in the backyard, great restaurants and of course amazing employees like Tobios and Andres. The rooms are clean, cozy, and comfortable. The price per night can't be beat either

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Lisacsd, Thank you for choosing the Best Western Plus Oceanside Palms. I am delighted you had a great stay and that Tobias and Andres made it exeptional. Please stay safe!!!

"Best place to stay"

5
User 18/07/2020

Very clean Hand sanitizer stations everywhere Professional staff Clean rooms Well lit hallways Nice clean pool and jacuzzi Well lit and safe parking lot Was given extra towels and shampoos when asked Was given special towels just for the pool area

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear koosjeneal, I appreciate your support and excellent review during these times. I hope to see you back soon and please stay safe!

"Dylan"

5
User 14/07/2020

Always wonderful staying here with such amazing staff! I come to see my son every month and they make the trip a lot easier every time. Griselda and Amber especially helped out in making my time enjoyable.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Dylan, First I need to say...great name ( my grandson's name is Dylan). Thank you for being a loyal customer and I appreciate the recognition of our team members. Please stay safe.

"Family looking for a quick getaway!"

5
socalmomlife, Murrieta, California 13/07/2020

We decided to get out of town at the last minute. Luckily we found a room at the Best Western Plus Oceanside Palms that was reasonably priced. The check-in process was quick and the room was easy to get to. The room was very clean and I like how they put the remote in a bag letting you know they cleaned it. The bathroom was also very clean. My kids loved the pool and just being in a hotel. The breakfast was actually pretty good considering the pandemic. The staff was super friendly. We will definitely be back!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear socalmomllife, Thank you for choosing the Best Western Plus Oceanside Palms, I am really glad you had the opportunity and got the kids for an escape during these challenging times and also thrilled we made it special.

"Great Stay"

5
User 01/07/2020

We stayed here in June 2020 and had a great stay. The staff were all very friendly and welcoming. The hotel is very compliant with all safety standards and required masks for all guests when not in rooms and/or eating. Our room was clean and the a/c was cold, we would stay here again!

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear y m, Thank you for choosing the Best Western Plus Oceanside while visiting San Diego. We appreciate your business during these very challenging times and we are glad you felt safe!! Sincerely,

"Best"

5
Vincent S, Chino, California 29/06/2020

I have no other hotel to compare this with, as I love staying here to be at the ocean, for the past three yearsfor my personal "stay vacation" as I live only 50 miles away. This hotel is located across from freeway offramp, it is a 1 mile south of the pier, and a 1 mile walk north to the harbor, I like walking to both, don't have to worry about parking. Every Thursday 52 weeks out of the year the have a Farmers Market by the pier in the morning, when there wasn't this pandemic, they have an awesome food & vendor/ shopping/ music filled Sunset Market on Thursday evenings. Hope they can resume doing that soon.

Paul Terzis, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Vincent, Thank you very much for the very nice review, we appreciate your loyalty and the Thursday market is back!!!

"Best in Oceanside"

5
a10361094, Anaheim, California 18/05/2020

Enjoy staying at this Best Western Plus Oceanside Palms! Great rooms rates. and great hotel customer service, and very clean. Only a couple minute walk to nearest beach, and less than a mile to the main pier. shops and restaurants also in walking distance. This will be our go to hotel in Oceanside

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear a10361094, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego and Oceanside. I am pleased to know we exceeded your expecations and that you will be returning. Sinceley,

"Excellent Stay!"

5
User 27/04/2020

Highly recommend this hotel, not only because you get to choose what floor you want to be on, but because everything in the room is neatly organized and cleaned. The staff is so very kind and whatever you need, they got you!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Trip, Thank you very much for staying with us during these unusual times. I hope you an your family are staying safe and you will return soon! Sincerely,

"one night getaway"

5
User 27/03/2020

I came to this hotel to get away from a stressful situation. I found that they were still excepting customers during this crisis, we are all going through. I walked into a delightful atmosphere of excellent customer service from check in to check out. This helped calm my nerves. Highly recommended in the future.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear jeffc, We are all in this together and I am glad you had an opportunity to break away and relax albeit for one night!!! Please stay safe and come back to celebrate when all this is over! Best Regards,

"AMAZING! I CANNOT SAY ENOUGH ❤️"

5
earlybird517, Strafford, Missouri 25/03/2020

These ladies went above and beyond, they were so sweet and helpful to my daughter & I. Even the cleaning ladies went above and beyond with our room, setting up my daughter's stuffed animals on her bed. I never needed anything, and they always made sure to talk to me as I came and went. I was treated with the highest respect and love. You really couldn't have a better staff, or a better stay.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear earlybird517, Thank you and your daughter for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. It is really nice to know the staff made this stay so amazing!!!!!! Please stay safe!

"Amazing"

5
sierrabooth0401, Big Bear Lake, California 22/03/2020

Staff if friendly and try and get you checked in quickly and conveniently. Also very kind about letting us switch to late check out. Both interior and exterior of hotel are very clean. This was my second time staying here and it's seems as though it was better this time around and I didn't think it needed to be improved the first time around so I'm very pleased and look forward to staying here again in the future.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear sierrabooth0401, Thank you for your very positive feedback, I am glad you had an amazinf experience here at the Best Western Plus Oceanside Palms!. Best regards,

"I loved my stay"

5
User 21/03/2020

I really enjoyed my stay from my friend checking in, to us checking out. Everything here is professional and would love to stay here without this chaos running about. I will definitely though come back when everything is settle because I really loved this Hotel! Thank you!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear lautuau808, Thank you for you business and we hope you and your family are staying safe and will see yoy again soon under better circumstances! Sincerely,

"Thx Ashley"

5
User 13/03/2020

Thank you Ashley. We checked in at 1:00AM and he price matched Booking.com signed me up for best western rewards and said if I stay another night before April we get a complementary stay. We appreciate you Ashley. Your kindness n professionalisms is outstanding we will be back, just because of you. It only took us 5 minutes to check in and sign up. This is the fastest and easiest out of all the check-ins I've come across.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear eicalynns2020, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am really glad to know that Ashley made such a positive impact on your stay and looking forward to your return. Sincerely,

"Good value,good location,recommended."

4
anniefield, yorkshire 11/03/2020

Just stayed here for one night and could easily have stayed longer. Firstly,the staff on reception were very friendly,informative and polite. A credit to the brand. Large room with huge comfy bed,microwave,fridge,tv and toiletries. Free breakfast with a choice of cereals,fruit,freshly cut fruit,yogurts,juices,waffles,breads,bagels,muffins and hot choices with tortillas too. Location is good as there were lots of eateries close by and it was a ten minute stroll straight along the road to a good choice of restaurants and bars. Also about a ten minute walk from the beach. You could stay here and not have to use the car at all. This short one night stay made us definitely want to return to Ocean Beach for longer.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear anniefield, Thank you for choosing the Best Western Plus Oceanside while visiting San Diego. It is good to know you had a wonderful experience, our free breakfast met your expectations and the staff was great. We are looking forward to welcoming you back soon. Sincerely,

"Comfy stay at Oceanside"

4
rpip2020, Edmonton, Canada 07/03/2020

When we arrived we were greeted by Dakota at the front desk, he was exceptional and helped us with all of our questions of the hotel and area. Enjoyed our time by the pool and walks on the beach. The room clean and comfortable. The breakfast was good, but didn't change in the five mornings we were there.

"Film Crew review"

5
User 27/02/2020

I've been traveling down from LA to Oceanside as a part of the AK TV show film/production crew, and have stayed at the BWP Oceanside palms each visit. The rooms are decorated in warm tones which feels homey, with a classic ocean/beach feel and style. It is tucked off the busy road, which lends itself to a quiet getaway with just a quick walk down to Main Street, the strand, shops/restaurants and the beach/water. The entire staff is friendly, and I received an especially warm welcome (and huge smile!) from ERIC P, which feels genuine, inviting and welcoming back each time I come down to work. Thank you Best Western Plus for lending yourself as my home away from away as we film in your city and area. This truly is a hidden gem, and one worth staying in if you're in the Oceanside area! - Robert P; Special Effects

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Robert, It is really a pleasure every time we host the crews from the filming production of Animal Kingdom. We are certainly proud to be a part of the show's success. I am also thrilled to hear that you had such an exceptional stay and appreciate the recognition of the staff and Eric in particular! I hope to see you back soon. Sinecerly Paul

"What a GEM!"

5
ondofive, Wauwatosa, Wisconsin 26/02/2020

Loved everything about the property, price and most importantly the staff! Property and room are very well maintained and the decor was spot-on. Every member of the staff was SUPER nice and accommodating... greatly appreciate it!! I'll be seeing ya'll next time I'm in the area :)

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear ondofive, Thank you for choosing the Best Western Plus while visiting San Diego. I also like to thank you for the very positive review, reviews such as yours help future guests to make the right decision about the hotel to stay. Sincerely,

"Easy access to fwy"

4
rlweiler13, Corona 25/02/2020

The hotel was easy to find. It isn't in the best location, but it was fine for our purpose. Doesn't have any good views at least from the 3rd floor. The staff was very friendly and that is always a plus. The room was clean and comfortable. Fast check-in and check-out. Great places to eat in the area. Ocean extremely close to walk to.

"Small rooms"

2
ron621, San Bernardino, ca 23/02/2020

The front desk staff was very friendly and welcoming! But when I went into the room, I couldn't believe how small it was. I was very disappointed by the size of the room. It was difficult walking around with my little ones. I do t even know why they have a desk. If you sit in the chair, nobody else can get around you without climbing over the bed.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Ron621, Thank you for choosing the Best Western Plus Oceanside Palms. It is nice to know our staff made you feel welcomed. Our standard rooms are the size of typical hotel rooms with two large queen size beds. For larger families such as yours I would recommend our premium rooms that have more space. The difference in price is minimal especially considering that space is your priority. Thank you again!

"nice hotel in Oceanside"

5
335rayer, Culver City, California 18/02/2020

This hotel had comfortable beds and accommodations for me and my family. My son loved the pool, which was warmed and clean and I enjoyed the jacuzzi. There was a nice variety of breakfast items. All of the staff from front office to cleaning staff were polite and professional.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear 335rayer, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am glad to know we exceeded your expoectations!

"Excellent Hotel"

5
hurdyt2020, Baraboo, Wisconsin 11/02/2020

This place had great customer service. The staffs were all friendly. The continental breakfast was good and had a good variety to choose from. The rooms were very clean. Even loved the location! In walking distance of all of the attractions.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear hurdyt2020 Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am glad to hear that my staff, free breakfast, cleanness and locations met all your expectations!!! Sincerely,

"Smashing Hotel"

4
MARK T, Barton under Needwood, United Kingdom 10/02/2020

We stayed at this fabulous hotel for the first time. It had great facilities and friendly staff. The room was very spacious, very clean and comfortable. The complimentary breakfast offered a good selection of hot and cold food. Would recommend this hotel and will definitely visit again if we come back to Oceanside.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear MarkT Thank you so much for yours smashing review.....we are glad you had such an exceptional stay and will recommend our hotel!

"Best Customer service"

5
CharlesAnthony70778, New Orleans, Louisiana 06/02/2020

If you are really into customer service then this is the place for you. Especially the two guys that check me in the night of February 1st. Overall the staff that I encountered was nice. If you are really into WiFi speed then this is not going to be the place for you. And the water pressure was low

"Great stay"

5
eddieyelena, Mount Pocono, Pennsylvania 05/02/2020

This place was so clean, quiet and breakfast was unbelievable, I would definitely stay here again. The location was excellent and there were so many things to do.the beach was closer lots of shops, downtown scenic was within a half an hour from the hotel and the beach was within 10 minutes.

"At Oceanside for a Wedding"

5
User 03/02/2020

Eric at Front Desk during Check-in EXCEPTIONAL. Close to Harbor. Close to I-5. Breakfast Eggs, Sausage, waffles etc. Room was clean - .Felt Safe.- Nice TV Lounge/Room w/ books to read. Had Pool and Hot Tub (Didn't find time to use) Nice Time

Paul T, Manager at Best Western Plus Oceanside Palms, responded to this review
Dear 519kimberlis, Thank you for choosing the Best Western Plus Oceanside Palms. I am sincerely glad you had such a exceptional stay and Eric made such a difference. Best Regards,

"WE REALLY ENJOYED OUR STAY"

5
User 02/02/2020

We enjoyed our stay here. Great guest service from Dakota at check-in and Amber at check-out. Friendly and informative. The hotel has all of the amenities we needed: free breakfast, parking and wi-fi, pool, exercise room, etc. Also, it is conveniently located close to the beach, local restaurants/markets, and 5 freeway. It is just a short drive to Carlsbad (Legoland and the outlet). The rooms were nice, updated, and clean. Breakfast staff were very friendly as well. Great breakfast selection including sausage, eggs, potatoes, yogurts, waffles, fruit, etc. They even had rice, tortillas, and salsa.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Doderdan1977, Thank you for the wonderful review and for recognizing our staff members Amber and Dakota. I am especially glad to know you enjoyed the complimentary breakfast selection. Go Dodgers!

"Frequent Traveler"

4
Q4887JIjohne, Casper, United States 31/01/2020

Best Western at Oceanside is very nice. I have stayed at this particular hotel numerous times and the service is generally excellent. The rooms are basic but clean and pleasant and the price for the stay is reasonable.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Q4887, Thank you for you loyalty to our hotel. It is always good to know that you find consistency in cleanliness and value! Sincerely,

"Efficient trip"

4
kevinmoore3353, Palm Springs, California 27/01/2020

This property was well situated for exploring the Oceanside area. Good Value, clean and efficient service. Service staff was helpful with directions and we received discounts at local restaurants, Ocean Brioler was great.

"Great stay"

5
bompfykaza, Ipswich, United Kingdom 24/01/2020

My husband , mum, daughter , son and I just stayed here for a week . We were over from England to visit family we had recently made contact with after 27 years ! We arrived around 8 in the evening and checked in very quickly . The staff were very friendly and helpful throughout our stay . The rooms were great , bed comfy , free WiFi , cable tv , coffee maker and fridge . The housekeeping team did a great job all over the hotel . The breakfast which was included in the price was great . Cereals, pastries , toast, eggs, sausages , bagels , fruit , yoghurt and my daughters favourite the waffle station !! All in all we really enjoyed our stay here . Thankyou everyone at BW Oceanside x

"Deserves exactly what is expected"

4
User 19/01/2020

Good value proposition with a surprisingly good and complete breakfast. Staff was attentive and friendly. Room was clean. Beds were firm but not uncomfortable. Lighting in rooms was a bit dim with all lights on.

"Best Hotel Stay"

5
User 13/01/2020

This hotel should definitely be a 3 1/2 star, from the moment I arrived it was welcoming, Dakota and Gladys were amazing hosts, very proficient, knowledgeable of the area, and well prepared to serve. I'm coming back in March, we selected the right place to stay. Thank you

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear ulyrojas1, Thank you for staying with us. It is always good to know that the staff members Dakota and Gladys made such a positive impact on your experince at the Best Western Plus Oceanside Palms. We are looking forward to you return in March!

"Great stay"

5
User 09/01/2020

Clean comfortable rooms, wonderful customer service. You will walk in to see a neon blue water/bubble display that adds a fun atmosphere to the lobby. I really enjoyed my stay here. Another great perk to this location is the walk ability to the beach and great restaurants.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear llervlucy, Thank you for choosing the Best Western Plus Oceanside while visiting San Diego. I am glad to know that we met all your expectations and you had a wonderful stay. Wishing you and yours a very Happy New Year

"Great service!"

5
User 05/01/2020

My wife and I arrived two hours early after an awful flight and the young lady at the front desk (Griselda) allowed us to get into our room early, which was the only thing that went right for us that day. The next day two other young ladies (Illianna and Gladys) helped us move to a more appropriate room after I accidentally booked an ADA room, and a few issues with neighbors. The care, concern, and professionalism of these three ladies GUARANTEED my wife and I will return to this hotel when we come back in the summer :)

"Best western minus"

2
voldan, Tel Aviv, Israel 05/01/2020

While u saw renovations mentioned in other reviews, i felt the hotel was a little dated. The rooms are dark, the mattress was really uncomfortable and the pillows lumpy. There is very little storage space. We tried both a regular room and upgraded to a room with bathtub and kitchen. While the upgraded room is bigger (regular rooms are very small), we had issues across the board. The fridge was so noisy we had to unhook it. There is a train we could hear loudly in the room on regular basis. The floors crick loudly. The water pressure was very poor. For its price i expected much more. P.s. the included breakfast is fine but on some if the days we had to wait 20 minutes just to get in.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Voldan, Thank you for choosing the Best Western Plus Oceanside Palms. I am sad to know you didn't have a great experience like so many other of our guests. I am carefully analyzing your comments for immediate improvement. The train noise is a surprise as the tracks are not near the hotel and our windows have double pane glass. Our complimentary breakfast is very popular and yes at time there is a wait like you would find in many popular restaurants however we offer options of to go breakfast or take to your room. I am pleased to let you know we are purchasing new pillows for the entire hotel. Our standard rooms are the standard size of any mid scale hotel, comfortably accommodating up to 4 adults and for larger families we recommend our premium rooms. I am addressing the issue with the refrigerator. Please contact me directly as I like, if I can, to expand on my response and earn your return. Sincerely,

"Great hotel"

5
A9831IBmarkc, Phoenix, Arizona 04/01/2020

For the money there is not a better hotel in the area. Breakfast was excellent and the rooms were very nice. Staff was friendly and helpful . The hotel is by several attractions and restaurants. Great value

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear A9831Bnarkc, Thank you for choosing the Best Western Plus Oceanside Palms. I am sincerely delighted to hear that you received great value at out hotel....this is truly what we strive for everyday. We hope to see you back soon.

"The Best Western Experience"

5
phillong2019, Nottingham, United Kingdom 31/12/2019

Terrific hotel with great rooms, cleanliness and ultra friendly competent staff throughout. The breakfasts are fantastic and really set you up for the day. wouldn't have changed a single thing. A truly memorable experience.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear phillong2019, Thank you for choosing the Best Western Plus Oceanside Palms. I am pleased to know that the staff and our hotel made your stay a memorable one, Happy New Year!

"I give it a 10!"

5
Rosie70412, Chicago, IL 28/12/2019

I never do hotel reviews, but Amber was super nice and helpful! We had a bad day of travel and with a smile, took such good care of us we decided to stay 2 more nights and will definitely return the next time we need some R&R time. Thanks Amber for going out of your way to make us feel welcome! Breakfast was fresh with alot of choices, all staff were friendly and helpful, and location was perfect! Our room was clean, the hotel was well maintained, and we had such a perfect stay that we changed our vacation and stayed 2 more nights! Thanks to all for being so helpful and treating us like family!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Rosie70412 Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am glad to know that our staff member Ambre made such a difference and that you enjoyed our complimentary hot and cold breakfast and all the amenities we offer. Happy New Year!!!

"Stumbled into BW Oceanside Palms "

5
MexVacationing, San Fernando, California 28/12/2019

First of all, we normally stay while traveling at home rentals, however we decided to give BW a try while visiting Legoland and Sea World San Diego as a last min trip. Not kidding around when we say we paid 143 all in per night. This is a great price for the location with plenty of places to eat at near by yet close to Legoland and about 33 mins to Sea World. Now for the hotel, the place was super clean and the rooms spacious. The two queen beds were comfy, free WiFi in room worked great, small fridge, microwave and cable tv to boot. Free parking was bountiful and well lit at night. To top it off BW provides a free breakfast buffet style in the morning. The breakfast was the topping on the cake. BW Oceanside, you made us decide to give hotels a try again after this visit. The all in price is unbeatable. Thanks for changing the business plan and adapting the model to fit renters like us who left to try home rentals yet found in BW what home rentals are missing. Applause BW!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear MexVacationing, My staff and I are sincerely glad you had such a great experience and received such great value. We hope to see you back again and in the meanwhile we wish you and yours a Happy and health 2020. Sincerely,

"Great place!"

5
dizzydevilmd, Edgewater, Maryland 26/11/2019

I was in for a quick trip. I was able to check in late. Had an amazing nights sleep. Best pillows ever! Best was amazing. Definitely will book again when I come back to San Diego. Breakfast and coffee were great too!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Daer dizzy, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am glad to read that you had an excellent stay and you will visit us again.

"Staying in Oceanside for a few days"

5
User 24/11/2019

I really enjoyed my stayed here. This hotel is close to everything Oceanside has to offer. The young lady Gladys on second shift is absolutely amazing. She went above and beyond to make sure me and my brother felt welcomed all 4 days we stayed there. Gladys is a very friendly people person and knows how to make guest feel more than just another passer by. I will definitely be staying here again on my next trip.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear William, Thank you for the positive review and I am glad to knwo that Gladys made your stay exceptional. Happy Holidays,

"Great place to stay"

5
User 22/11/2019

This hotel is fantastic. Location is easy to get to, the rooms are clean, there is free internet and free breakfast. Also, a refrigerator and microwave in every room. I would highly recommend staying at this hotel.

"Incredible Staff. Best Hospitality Ever!"

5
User 17/11/2019

The hotel was Beautiful! Best Hospitality Ever! My sister has ALS and they were very accommodating to her needs. This was my 1st time to California. I will definitley return to this hotel on my next trip Thank you for making this the Best Sister/Family Trip Ever!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Tour, Thank you for your wonderful review.....I am glad my staff made this 1st time to California a great experience and we are looking forward to your return. Sincerely,

"Great Location. Great service."

5
User 17/11/2019

The location was perfect. The staff was very friendly and helpful. The breakfast was one of the best we've had at a hotel. The hotel is central located near many restaurants, the movie theater & the beach. We had a great stay!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Cosmopolitan, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. It is really good to hear you had a great stay and enjoyed our extensive breakfast as well as all the local attractions. Sincerely,

"Aging hotel needs a refresh; sub-par breakfast"

3
E3420MBrb, San Francisco, California 14/11/2019

There is nothing really wrong with the hotel. However, everything about it is a bit old, the rooms slightly musky, and hard to get the A/C to just the right temperature. Breakfast is not up to snuff -- fruits are packaged rather than freshly cut, not even butter (just margarine), only sugary yogurt, paper plates and plastic utensils -- all cheap.

Paul T, Manager at Best Western Plus Oceanside Palms, responded to this review
Dear E3420MBrb, I like to thank you for choosing the Best Western Plus Oceanside Palms. I also appreciate your positive as well as constructive review. Our A/C units have individual controls for guests to adjust the temperature as they see appropriate. I am however, have maintenance check the one in the room you stayed. Our hot and cold complimentary breakfast features over 26 items such as make your own waffles ( a huge favorite), eggs, bacon or sausage, jasmine rice, cereal, breads, bagels, assorted danish, fresh fruits, Greek yogurt and so much more. You have mentioned package fruits, those are fruit cups than many guests request. Our fresh fruit selection is seasonal and right now we offer apples and oranges. We offer a variety of yogurts from the top producers such as Yoplait and Chobani. We always strive to improve on our breakfast selection so to please everyone and at the same time keep our rates compatible and offer the best value. As of 11/2 we are using compostable plates and bowls. Please feel free to contact me directly if you have any other concerns. Sincerely,

"Convenient Location"

5
dirtman6012, Kelowna, Canada 12/11/2019

Just off the Interstate and right on the Pacific Coast Highway but set back so no noise. Always start the day with a varied breakfast. Then you can walk it off to the famous Pier about 15 minutes away. Likewise with the Thursday Night Market. Many of he restaurants and brew pubs are just a short walk so no need to drive once you have arrived. The front desk girls were great on checking in and out and for any information you require.t. i would like to be able to have a USA Today or San Diego paper to read near the pool or in the room. They are not available here as they are in other Best Westerns. I would gladly buy one. The pool area is nice on the west side of the hotel for mid-day to late afternoon sun. All in all this is a clean, modern hotel at a reasonable price.

"Stay"

4
ja3na2ta1, Temecula, California 11/11/2019

we enjoyed our stay here, however our room did not get cleaned while we were away, but more towels were delivered upon request. Staff was great at check in even tho there was an issue with reservation.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear ja3na2ta1, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you had a great stay and I apologize for the housekeeping issue. I am addressing this serious issue with our housekeeping staff. Sincerely,

"Finally great hotel in Oceanside CA"

5
kat6673, Meyersdale, Pennsylvania 10/11/2019

amazing staff and very nice hotel. had been up and traveling for over 24 hours. first hotel we checked into in Oceanside CA. was gross and I was very dissatisfied . looked up other hotels up. found the Best western Plus. went over. as soon as we walked in the front door Eric Gladys and Amber Justin made us feel welcome and matched the rate from another booking site for their hotel. great staff, great breakfast bar, very clean. will be our goto place when in Oceanside CA

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Kat6673, I am really glad my staff turned a bad situation into a good one. It is also awesome to hear you will be coming back and stay again!!! Sincerely,

"This isn't your parents Best Western"

5
Jrod230, Grinnell, Iowa 08/11/2019

We had a great time at this hotel. It wasn't busy and run over with guests. We thought it was an exceptional value. Great room, great breakfast, nice pool area, and just a few blocks from the ocean and Oceanside Pier area.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Jrod230, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. It is great to know you enjoyed the amenities and received exceptional value. I wish you and yours a wonderful holiday season.

"Great lodging"

4
matozcomm, Seattle, Washington 31/10/2019

The service at the front desk was excellent! Ilianna checked us in and was very gracious and accommodating. The room was clean, spacious, and very comfortable. The beds and linens were terrific. The location is perfect for getting around Oceanside, which is very walkable.

"Great stay for the value"

5
Pam S, Alhambra, California 30/10/2019

This was a very nice BW. I came into the room late from my event, and they were ready for me. Very Friendly staff and fast check in. It was a very nice room clean and the kitchen was a bonus even though we did not use it.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Pam S, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am glad our staff, room and amenities met all your expectations and you had a great stay and value. Sincerely,

"Family Fun Visit for Grandparents"

5
User 27/10/2019

Family Fun Visit for Grandparents Grandkids loved swimming and then they wanted to stay. Justin was very accommodating, supplying us with cogitators, blankets & pillows. We enjoyed are granddaughters & their parents had a quiet evening!

"Honest and sincere"

5
X2911YDgaryb, Sterling 24/10/2019

We have stayed at this Best Western Plus.... For 7 years conservatively. We can stay anywhere. But have always felt safe and have been treated with love and Respect. They make us feel like family. The location is also a prime reason we stay there, because I frequent the Marine Corps base. And of course the beach is our biggest real for coming here. We also got married here 46 yrs ago. Thus is where we started our lives.... Oceanside is our home away from home. Which is almost 3,000 Mike's away in Alaska. We come here every year. To renew and refresh our memories of our beginning.

"Excellent Stay"

5
amystical22, Las Vegas, Nevada 23/10/2019

We really enjoyed our stay here we even stayed on an extra night. Great location we could walk one way to the beach and the other way the the Harbor easy walking distance to good restaurants and a really good small grocery store across the street. Room was very clean taken care of very well each day except for the toiletries I had lots of lotion and conditioner shampoo I had to get more off them. I think it might have been not able to read the labels. Bed was really good got a good night's sleep after the fresh Ocean air. All in all a really nice stay the fire pit at night was lovely we would sit there and have a glass of wine just watching the fire. There is a pool at the back of the building but we never used it. Breakfast was good enough to start the day nothing lavish. The front desk I couldnt praise enough they all were excellent very friendly very helpful check in and out very fast. I couldnt find anything to fault the hotel on. We had friends stay in the same hotel with us and they really enjoyed it too. We are going back to Oceanside the end of the year this will be our hotel of choice.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear amystical22, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. My staff and I are pleased you enjoyed all the City has to offer as well as the amenities of our hotel. We are looking forward to you return. Sincerely,

"Definitely choosing Best Western again."

5
Camper52435238819, Fresno, California 22/10/2019

My family greatly enjoyed our stay. The customer service was exceptional through out our entire stay. Rooms are beautiful and clean. The breakfast buffet was outstanding...great variety to choose from. We loved it

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Camper, Thank you for all the compliments and I am glad you enjoyed your stay at the Best Western Plus Oceanside Palms.

"Hidden Gem"

5
edwardamandahayes, Mesa, Arizona 15/10/2019

I have never noticed this hotel before and we were a little worried about staying here because the area is not my favorite part of Oceanside but I was beyond thrilled with our stay. The staff was beyond amazing, the breakfast was yummy and the entire place inside and out was extremely clean and inviting.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear edwardamanadhayes, Thank you for such a wonderful review!!!! If you don't mind we will use the "hidden gem" moniker in our public announcements! Sincerely,

"True hospitality at the Ocean Palms Hotel"

5
User 08/10/2019

I stayed at the Best Western Plus Ocean Palms in Oceanside this past weekend. It's not only a very nice hotel with super clean rooms but also my home away from home. This was my third visit there in the last 2 years. The minute when I walked into the lobby towards the reception desk, I was greeted by a very nice polite young man with a warm welcome. He was so efficient that within a couple of minutes I was given a key to my room. Throughout my stay , every employees that I encountered, from receptionists, to housekeepers and the breakfast servers, was very courteous and professional. I was extremely impressed by the team work displayed at the restaurant who served breakfast on Sunday morning. They all greeted me with big smiles even though they were all working very hard during the peak breakfast hours when the room was jam packed with hotel guests. Then I saw a man walked into the room and immediately took charge, sitting people, cleaning tables and bringing food out... wow, I was impressed how everyone working there that morning was so attentive. Later on i found out that the man who came in and took charge was the manager. Now i understand why the employees there work together like a team, works so hard to take great care of guests like myself. Oh by the way, the buffet breakfast had a lot of choices and I love those big fat waffle there. It was out of this world. I am a retired business man and know nothing about the hotel business. But I can tell the thing that makes this hotel success is the entire management team and all the employees. I highly recommend this hotel without any hesitation to anyone who wants to go to Oceanside. Keep up the good work!

"Happy with the facility"

4
User 03/10/2019

The hotel was nice, we had no issues. We felt that we were a little more off the beaten path than what we had hoped, in that downtown was a bit further of a walk than what we had envisioned. We would have liked.

"Awesome desk staff"

5
User 03/10/2019

Dakota and Gladys were really awesome. They were both smiling and enthusiastic when answering our questions about the area, things to do and places to eat. The whole staff was friendly and said HI every time we saw them. Rooms were very nice, hotel close to everything we needed. walking distance to harbor area and some great food.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear GrandTour452506, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. It is very nice to know that our staff and Dakota and Gladys in particular made such a positive impact on your stay. I hope to see you back soon. Regards,

"Great Stay"

5
JCUENCA9689, Anaheim, California 30/09/2019

This hotel is a great property, the front desk staff are extremely friendly and helpful. I recommend this place to anyone visiting the area the beach is very close and legoland aswell. We had a great stay and the room was clean and breakfast was awesome.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear JCUENCA9689 Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego and Legoland. My staff and I appreciate your positive comments and are glad you had an excellent stay! Sincerely,

"Excellent Customer Service"

5
ruthdavis0045, San Jacinto, California 29/09/2019

My handicapped husband and I had an ADA room near the front of the hotel. Everything was above and beyond our expectations. The staff was helpful recommending a local restaurant which was located five minutes away. The room was clean the bed was comfy. The shower was perfect for myself and my husband. Thank you Gladys for taking such good care of us. Sincerely, Ruth Davis.

"great stay"

5
mblevandoski, Pearblossom, California 29/09/2019

we had come down to oceanside for a surf compition, this hotel is close to beach and amenities. the staff was very helpfully, nicely renovated. The breakfast was well stocked amd had plenty of options. The room was clean, beds could have been a littly more comfortable but I never sleep as good as i do in my own bed. There are plenty of spots to even hang out outside and enjoy the fresh ocean breeze.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear mblevandoski, Thank you for choosing the Best Western Plus Oceanside Palms. I am sincerely glad you enjoyed your stay, the complimentary hot and cold breakfast as well as taking time to enjoy the beautiful Pacific Ocean just minutes from the hotel!.

"Felt unwanted"

1
User 27/09/2019

So my mother and I just checked me in for one night on 9/26. The next morning my mother wanted to extend the stay for another night to get the deal that they are advertising 2 for 3 nights. They confirm it with her and she tells me to go down there because they need my I'd. When I get there 3 girls with attitude tell me that it doesn't count and that they cannot honor the deal because they wanted my mother to drive all the way back just to verify her cc card when she did that the night before. It made no sense and I think these employees are incompeten. They had me drive back just to make me angry and tell me they can not do it when they told the cardholder they could.

"Quiet and closer to the beach"

4
UsaAli, usa 24/09/2019

Hotel is situate right off the SR21 intersection. Be mindful of GPS direction that says sharp left turn but has to pull into the middle island before taking a U turn or left into on of the buildings. Hotel is quiet , great pool for kids,breakfast has something for everyone and coffee is available throughout the day.Close to beach and about 15 mins drive to legoland. fitness center is cramped but not many folks seems to use it.

"very clean and updated"

5
461tonik, United States 24/09/2019

We stayed one night here and were very comfortable. The TV actually had a guide so we could look to see what we wanted to watch instead of blindly searching channels. Also, Gladys checked us in and was extremely helpful. When we arrived we realized we were an hour away from our daughter. She helped us find a Best Western Plus closer to our daughter. We were able to switch hotels the next day. Gladys was very compassionate, polite and helpful. She also knew a lot about the BW hotels and assisted us in finding a BW Plus that we would enjoy. We appreciate her help so much!

"Thanks for a great stay"

5
User 19/09/2019

Ok im not one for writing bad reviews so i wont go into what happenend to us. To make a long story story short I booked a horrible hotel. Checked out and left quickly. After driving 7 hours with our 7 month old grandson I lucked out and found Best Western Ocean Palms nearby. Walked in at 10:00 pm and met my hero Glady's. I found out later she is a fairly new employee. Well you guys found a winner. She took very good care of us. Friendly nice and informative. All the staff we later encountered was great as well. The breakfast was great. Super clean modern updated rooms. Coffee 24/7. Great location. Great ammenities. Got a restaurant reccomend from the front desk and it came with a 20 dollar disount. Lots of great restaurants at the marina. Enjoy.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Venture506935, Thank you for your recognition of our newest team member, Gladys! I am really glad she made your and your grandson's stay a great experience. Sincerely,

"Very nice"

4
anglkrd, Arkansas 09/09/2019

Very nice hotel, staff is wonderful. Nice, clean full breakfast. Hotel is right off of Hwy 5 so it isn't right by the beach but we did walk there one day. There is a free parking garage next to the bus station and you can walk easier to the beach from there. There are 2 older hotels next to this one, they are not as nice just an FYI. Neighborhood is ok, hotel is not located in the main tourist area but it close by. Staff gave us lots of help with tourist/bus/Amtrack info. Our room only had a shower no tub not sure if that is standard or not. Would definitely stay here again!

"Pleased"

5
Mrsbehavin, San Jacinto, California 09/09/2019

This hotel is beautiful along with the many amenities and fabulous hot breakfast.. the staff is very welcoming and approachable and one in particular his name is Dakota he was absolutely amazing he made our stay and Oceanside the best we've ever had. Dakota was amazing from the time he made a reservation all the way until we arrived he made sure we wanted for nothing he got us extra blankets and made our stay very comfortable. We definitely recommend this hotel for family or business

"BW UPGRADE!"

5
saufoiioane, Oceanside, California 09/09/2019

Everything is beautiful and all you need for comfortable stay. Has all the amenities and the staff is always willing to help. I would definitely recommend it and hope to set up family events there soon...

"Finally a short vacation with no hotel issues"

5
Karazian, Glendale, California 07/09/2019

This was one of the most enjoyable stays at a hotel, it really felt at home , everything was excellent. The hotel looks great, the fire pit, the swimming pool area with the BBQ, the breakfast was very tasty and with excellent variety, .... overall it was excellent stay for my family

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Karazian, Thank you for choosing the Best Western Plus Oceanside Palms while visit Oceanside and San Diego. I am glad to hear that you and the family enjoyed the stay and it felt like home. We hope to see you back soon! Sincerely,

"excellent customer service at front desk, in breakfast room, and housekeeping"

5
0eastcoastatheart, Los Angeles, California 03/09/2019

From the minute we arrived until the minute we left, we were treated so well. At the reception area, Dakota and Ashley were especially hospitable and gracious. The free breakfast was a big plus with all of its offerings. Our room was a suite with a huge bathroom, and a mini kitchen filled with all the necessities.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Oeastcoastatheart, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside and San Diego. I am glad you had such a great experience and our staff members Ashley and Dakota made such a difference. We hope to see you back soon. Sincerely, Paul

"What a wonderful stay we had. The entire staff was amazing!"

5
User 01/09/2019

During our stay to see our Marine graduate training, we were able to sleep well, enjoy the pool and hot tub and have quick access to the beach. The entire staff -- especially everyone at the front desk -- were so helpful and would assist me and my guest with speed and efficiency. I would like to recognize these wonderful people that were at the front desk during our stay: Mike, Amber, Ili, Dakota, Eric, Justin, Griselda and Pavl! 5-stars for each of these employees!!!!!***** They were extremely courteous and helpful. I didn't get the names of the housekeeping staff, but our room was clean and if we needed extra anemities, we could ask them if they were in the hall and we got what we needed. The pool and hot tub were great, especially the hot tub on my bad knee after a long day of standing and walking. I even was able to chat with the general manager and he was very nice and helpful. They only thing that I must complain about are the room keys. They are too sensitive and we had to replace a card 5 times due to it quit working. The GM said they were trying to upgrade the key card system and I highly recommend Best Western assist them in getting the better and secure key card system. Time spent on recoding room keys could be better spent with all guests with other tasks. I would definitely recommend this Best Western to my friends and family -- but to be careful with your room key until a new system can be implemented. Thank you all for such a wonderful and pleasant stay!!!

"Our Favorite Place to Stay in Oceanside"

5
Lovetogoseeanddo, Omaha, Nebraska 31/08/2019

We have stayed at the Best Western Oceanside Palms 3 times this past year and will be going again in October. There are so many reasons why this is a great place for us. It is clean and the staff are helpful and friendly. It is in an awesome location convenient to the highway & Camp Pendleton's main gate. The harbor, the pier, beaches, grocery & liquor store,and the California Visitors Center are all within walking distance. The breakfast served in the morning is very good with something for everyone and even though we have never used it, there is a nice small pool and hot tub area.

"Amazing Staff!"

5
User 30/08/2019

The staff here is very nice! They seemed to have a rapport with every guest. The rooms are great for the value. The location is walking distance to the beach and many restaurants. We drove to LEGOLAND one day. It was 10 minutes away and half the price of any hotels close to the park.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Travis T, I am glad you reserved a room at the Best Western Plus Oceanside Plus while visiting Legoland. I am also happy to hear my staff was amazing....they are and they really care about our customers. Thank you for the great review...my staff and I truly appreciate it. Sincerely,

"Hidden Gem"

5
User 30/08/2019

This hotel is a hidden gem among other hotels that are so so. The entire stay was great from the moment I checked in to the time I checked out. Room was a bit smaller than I had expected but the amazing bathroom made up for it. The beds were comfy and had my choice pillows. The AC did hum a bit but after awhile you drown it out. Would definitely stay again and have already told others about this hidden gem.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear ash07292019, Thank you for staying at the Best Western Plus Oceanside Palms. I am really pleased you discovered the "hidden gem" and thank you for telling others. We are looking forward to your return!

"It is a three star hotel"

1
User 26/08/2019

I needed a quick reservation in Oceanside for a funeral. The room itself was OK. The breakfast was a large variety from yogurt to waffles and juice and coffee. I did not have any problems until I specifically forgot an item, and knew right where it was and called back to have them send them to me. The claim is...I didn't leave anything. I did, my night time driving glasses. $300 glasses with a prescription lens for monovision that will probably NEVER work for someone else. So it either to much work to turn them in SO they got thrown in the trash or the person takes them and gets new lenses for themselves. Either way, this place has staff that truly does NOT care about your safety or your belongings. A thief is a thief the minute the front desk does not receive the belonging... I will NEVER stay at a BEST WESTERN again. Good Luck!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Debbie F, I wanted to address your concern about your prescription glasses. I can assure that property left behind and their return, if found, is a very important to us and we have a very extended protocol for handling such thing. I am happy to report that we recovered your glasses and they will be returned to you promptly Please contact me to verify the shipping address. Sincerely,

"Best Stay ever"

5
Robert L, Oceanside, California 25/08/2019

After a disaster at a nearby hotel, we checked into the Oceanside Palms. They had a first floor handicap friendly room that was fantastic. Clean new and fresh. It was steps to the coffee bar and breakfast area. The side entrance was handicap friendly, again steps from the room to the car. This was a huge issue for us. The staff knew of our prior issue and were so accommodating they could not have been more helpful. when I called, it was as though this was meant to be. The breakfast was really good, my only issue was the breakfast room was crowded school had not started yet and families were getting their final vacation at the beach in. The hotel was close to Harbor Dr, with restaurants and the water nearby. It was a couple of minutes to the freeway and close to everything, I will stay at this hotel again, it was well worth it, plus it has laundry facilities and free parking.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Robert L. Thank you for choosing the Best Western Plus Oceanside Palms. By reading your review I am really glad you had the "Best Stay ever" and everything, from staff to room to our hot and cold breakfast was awesome. We hope to see you back soon. Sincerely,

"Another Great Stay"

5
Inyogirl, Menifee, California 25/08/2019

I've stayed here a lot in the past few months, and have a few more room nights to go. Always a good experience, from check-in to check-out. All of the staff I've come across are extremely personable, and that's a big plus. Location, can't be beat, very close to the freeway (but no freeway noise). Many restaurants in close proximity, at Oceanside Harbor or down the street (Pacific Coast Highway). Or if you want the real California experience, walk across the street to In N Out. This particular BW has a big breakfast room, which is really nice. The usual breakfast items -- eggs, some sort of meat (bacon, sausage, it rotates) is served every day, and there are waffle machines, including a mini waffle machine, which should please the kids. Plus bagels, sweet rolls, fruit, cereals, you know the drill. Rooms are clean, well appointed and well maintained. Pretty quiet, too. Bathroom is large. The amenities they use for toiletries are really nice. My only quibble -- the mattresses are pretty hard on this old back. Ah, well. To be younger.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Inyogirl, Thank you very much for your very positive review about the hotel, staff breakfast, rooms. It is also great to know you experience the great things our City has to offer. Sincerely,

"Great stay at Oceanside Palms Best Western"

5
Linda B, Temecula 24/08/2019

Smiling, cheerful, friendly & helpful staff (Tracy in breakfast room, Dakota & Mike at front desk). Nicely decorated facility. Clean, quiet, large, relaxing & functional room - very nice bathroom & shower. Plenty of parking spots. Pool, spa tub, BBQ/picnic/patio area, fitness room, guest laundry. Large, light-filled breakfast room with great selection of food. We would absolutely stay here again!

"Good."

4
User 22/08/2019

Clean rooms, clean bathrooms, semi comfortable beds.. needs better climate control (too hard to adjust to body temperature) TV remote not working properly, front door needs better security locks and safe. Breakfast its ok(needs more food options) friendly staff...

"Nice, friendly hotel"

5
jtj207, Scottdale, Pennsylvania 20/08/2019

Employees very friendly. Nice simple pool area. Kids enjoyed swimming. Great breakfast with everything you could need. Nice room. Easy walk to beach and restaurants. Easy parking even though the hotel was busy on the weekend.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear jtj207, Thank you for choosing the Best Western Plus Oceanside Palms while visiting our city. I am glad you and the kids had fun and enjoyed the beach, restaurants, the free hot and cold breakfast and parking was easy. Sincerely, Paul

"Best Hotel Experience"

5
User 19/08/2019

I've yet to meet a more welcoming, accommodating and conversational staff group than this hotel. First night there I was helped out by Dakota and Gladys. They were very sociable with smiles the whole time and helped me join the rewards program as well as share with me local eateries to enjoy. Ashley helped me in the morning and convinced me with his good attitude to get the 20 dollar travel gift card for a future stay. Through circumstance I found myself here the next day to check in again and was helped by Eric and Justin. Both gentlemen had great attitudes and accommodated my needs for needing another quick room for the night as well as redeeming my 20 dollar gift card that my email hadn't received yet. I was very grateful to meet such a great staff and I hope Best Western is acknowledging the effort these individuals put in and how such a well job representing this company. This experience alone will have me returning whether it's business or a stay-cation.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear TonyDigr64, I appreciate the great comments and recognition of our staff members that made your stay so exceptional. It is a great compliment to a hotel operator when guests keep coming back...so we are looking forward to your next stay! Sincerely,

"Great stay!"

5
zoeykure, Tigard, Oregon 18/08/2019

Our check-in arrival was absolutely wonderful! Staff was Very helpful, kind and knowledgeable. Hotel only a few minutes from the beach/pier and a lot of restaurants to choose from. Would stay here again.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear zoeykure, Thank you for choosing the Best Western Plus Oceanside Palms! We are glad you had an exceptional stay and that you will be coming back. Sincerely,

"Best Westerns have changed me"

4
DerrickD2010, Santa Barbara, California 17/08/2019

I'm a fan of BW lately. They offer so much and are priced right. Plus the membership is a NO BRAINER. Participate and you get goodies. The only problem would be the AC was smack in front of a bed so it got too cold for that person. The slats don't shift so you can't redirect the air. After some Macgyvering it was okay. The location was oddly placed and with a child, we had to figure out a change without turning off the AC. Otherwise the sleep quality I would rate higher. Beds and pillows were fine.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
DerrickD2010, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad to know you find value and appreciation in our loyalty program....It really is a n awesome program. I like to suggest that next time you consider staying in one of our premium rooms as their layout may eliminate the A/C issue. Sincerely, Paul

"STAY AT THIS HOTEL!"

5
User 13/08/2019

The customer service at the Best Western is none you will ever experience again! We have traveled extensively all over the world and can say, without hesitation, this is the best customer service we have ever had. Dakota, Eric, and the entire team were amazing! We felt like we were saying goodbye to family when we left.

"Treated horribly by hotel management"

1
User 12/08/2019

I've stayed at this hotel before and enjoyed it. However, I won't stay there again after the way I was treated by hotel management. I made an initial reservation, then later attempted to add a group reservation for a team for a tournament. A number of families booked rooms based on the information I provided them. I realized that the rate I was quoted was significantly lower than my initial reservation, so called back to request an adjustment. Despite speaking with the same hotel employee, I was then transferred from person to person for over 30 minutes, with each insisting that they were not the person to handle the issue. Finally I got back to the initial employee, who then admitted he had quoted me the wrong rates, apologized for his mistake, but said they couldn't honor the lower rate. After clarifying, I understood that mistakes happen and let it go, though expressed my wish he had simply acknowledged the mistake right away to save me the time and transfers. Later, I was shocked to be informed that the hotel had canceled my reservation. A different hotel manager advised me that the employee claimed that I used profanity with him. That simply did not happen. I was upset and explained to the manager that I had not even raised my voice, much less said anything inappropriate. I requested that the manager review any tape of the phone call. Instead, I received lectures and insistence that I had to have said whatever the employee had claimed, which they never actually told me. There was no effort to work with me to understand how this could have happened, if there had perhaps been a mix-up, or perhaps the employee was concerned I would file a complaint about the error in rate quote. The manager told me he would "investigate" and get back to me, but never did. I've filed a complaint with the corporate office. They've lost the business of our team.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
675mdmd, I am responding to your review as we have concluded our investigation and based on the phone conversation recordings abusive and profane language was used. We value our guests as well as the our employees and it is our responsibility to provide a hostility free working environment and although your frustration is understandable we had to make the decision to cancel your reservation. I have asked TripAdvisor to investigate this incident and to offer a more realistic and fair review. Sincerely,

"Excellent Choice"

5
User 12/08/2019

The Best Western Plus Oceanside Palms turned out to be an excellent choice and a really good value. The staff was friendly, the hotel was clean and breakfast was excellent. My husband and I took a walk to the beach which was only a half mile away. Later we went to Oceanside Harbor Village which was a quick one mile drive. Get there before 11am to find parking on the weekend. We had relatives who stayed at a different hotel in Carlsbad and were not happy. After seeing the Best Western, they said that they would stay there in the future.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Barbara N, My staff and I are thrilled you had such a great time exploring our city. It is also great to know that you had a great stay and received value. We are looking forward to your future return. Sincerely, Paul

"Best In Oceanside, CA"

5
Lulu L, El Paso, Texas 11/08/2019

This was our 5th stay at this property. The hotel is well taken care of. Rooms are tastefully decorated and always clean. The breakfast selection has good variety and now includes bacon which ai totally appreciate since sausage is not my favorite. The complete staff is always helpful and professional. Everyone always greets the guests. All are excellent. However, Keilynn at the breakfast area always greets guests with a good morning and a beautiful smile. She is on top of the food selection making sure nothing runs out. She helps the guests find what they need. And always does it with a great smile and attitude. I have never seen her hurried or frustrated. She is the best and part of what keeps us coming back.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Lulu L, I had the pleasure of meeting you while you stayed at our hotel. I am truly surrounded by an amazing staff, such as Keilynn as it is evident in so many of the reviews and I am happy you took a moment to recognize her work. I hope to see you back soon. Sincerely, Paul

"Good deal"

5
Cinnamontoastgirl, Phoenix, Arizona 11/08/2019

This hotel is very nice for the price. Great location, clean and comfy. We had one of the rooms with a kitchenette, which was only $10 more a day, and was a lot of extra room. The pool and hot tub were in very good condition. Free parking, and the hotel is a short drive to Legoland and various beaches. Only complaint is the coffee was terrible.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Cinnamontoastgirl, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Disneyland. I am glad you had a wonderful stay and enjoyed one of our spacious kitchenette rooms, they are ideal for traveling families, Sincerely, Paul

"Excellent Service"

5
User 07/08/2019

The overall stay was Excellent the Staff is wonderful!! I have no complaints I will continue to come to this Hotel when I visit Family again! The breakfast is a Five Star buffet! Thank you very much !

"Good location"

3
User 07/08/2019

Room was really nice, but we could hear a lot of noise from other rooms. Morning staff didn't seem to care when we expressed our concerns about the noise. We were given an extended check out till 1pm without a charge, but they charged us anyway. Night staff were amazing. Breakfast was crowded, but selections were good. Hallways and elevator were dirty, but our room was clean and cozy. Hotel doesn't allow pets, but someone came in with a huge dog that barked and said it was a service animal, but it clearly wasn't . Swimming pool was said to be heated at 82 degrees, but it was barely 70 degrees. Spa was nice, but always crowded because pool was so cold. Hotel is near stores, restaurants, gas and freeway.

"Love this place"

5
User 06/08/2019

My stay here was amazing. The front desk clerks were so helpful and nice. Thanks Eric and Dakota for making my stay so enjoyable. I would recommend this place to anyone staying in Ocenside CA. They also have the best breakfast Everything was fresh and delicious.

"Pricey"

3
donw18, Las Vegas, Nevada 05/08/2019

My wife and I stayed at this hotel for two nights. On our first day we left the hotel before 8 AM and returned after 3 PM, the room had not been cleaned. Not happy about that ... when they did arrive, we were too pooped to leave the room so just got fresh towels. Internet is spotty (logs you out, then on, then out, etc). For the price, the hotel should have done better. Will shop around for a better value next time.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Donald, Thank you for your feedback and I am sorry we didn't meet your expectations. Our housekeeping staff is on duty and clean rooms until 4:30 pm every day. I am glad they did stop by per their schedule and able to give you fresh towels. I am also happy your room was cleaned earlier on the second night. Sincerely, Paul

"Always a great stay!"

5
845chastityv, Midland, Texas 03/08/2019

This was or 3rd time at this hotel. Never disappointed. We will be back again. Nice clean rooms daily, hot fresh breakfast and front desk always greeted us when leaving and coming back. Nice and clean environment. Great job Best Western Plus Oceanside Palms. See you again

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear 845chastityv, Thank you for your loyalty to our hotel. It is really good to know that every visit was excellent!!! See you soon!

"Good Hotel"

4
juan589, Apache Junction, Arizona 29/07/2019

It is a very nice hotel with great staff. It is a bit challenging to get into the parking lot. You have to be coming from one way because if you try and enter from the 76 it is right in the middle of the transition to Coast HWY. One U-turn and you are at the hotel. We parked and then used Uber to get around. Great value and good location for getting around.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Juan, Thank you for choosing the Best Western Plus Oceanside while visiting our city. I am glad you enjoyed your stay and the staff made a positive difference. Great suggestion as to how to take advantage of what Oceanside has to offer. Sincerely, Paul

"Vacay"

5
Wendy B, Peoria 28/07/2019

All staff were really wonderful! Service was top notch!! We loved the facility and the amenities. Rooms are clean, breakfast is pretty good and it's close to the beach, pier, stores and restaurants! We will definitely be returning!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Wendy, Thank you for your wonderful review and it is really nice to know you will be back! Sincerely,

"Vacation getaway"

5
User 22/07/2019

We recently visited Best Western plus, so glad we picked this spot. Originally we chose other hotels but read reviews and changed to Best Western plus, so glad we did. Staff was pleasant and very helpful. Amber, Justin and Mike helped us out. Our room was super clean, comfy bed and restroom was spotless. I would definitely stay at this spot again in the future. Thank you Best Western plus for a relaxing mini vacation stay.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Sear mverdusco, I am pleased to know that you made your decision based on the reviews and my staff Amber, Justin and Mike confirmed the many positive things guest say about our hotel. I am looking forward to you return for another relaxing mini vacation. Sincerely,

"Short notice overnight stay"

4
Mike48, Hampshire, England 22/07/2019

Only booked on the morning of arrival (Saturday in high season) so the price we paid was top end However we had a great stay in this family orientated establishment I agree with the other reviews saying the staff made a real difference. The reception personnel were great from start to finish: warm welcome, efficient check-in and check-out, helpful information and even the offer of a complimentary cookie The bed was comfortable, shower efficient and AC cooling albeit a little loud Small pool and surrounding deck but did the job Location is fine towards the north end of Oceanside but in easy walking distance of shops, restaurants, beach, pier and harbour A good choice

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Mike, Thank you for choosing the Best Western Plus Oceanside Palms. I am very pleased that the staff and our amenities made it an excellent experience and despite the high season rates you received value. We hope to see you back soon. Sincerely,

"Excellent ambience and customer service"

5
Oma A, Washington 22/07/2019

Excellent ambience an customer service. The staff were really nice and helpful going far and beyond to ensure I and my family were comfortable. The breakfast was also very good. This hotel deserves all the raves for excellent service.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Oma A Thank you very much for choosing the Best Western Plus Oceanside Palms while visiting our city. I am glad we met your expectations and you enjoyed our complimentary hot and cold breakfast ( I hope you had a chance to make your own delicious waffles). I hope to see you back soon. Sincerely,

"Great location and value"

5
User 17/07/2019

Beautiful hotel within walking distance to beach and restaurants. Helpful a d friendly staff. We could drive a few blocks to movie theaters, shopping and restaurants. The rooms are clean and there is air conditioning!

"Location"

5
User 11/07/2019

Distance to the beach was not bad. Easily able to walk. Was only about a 10 minute walk and you were right at the wooden pier. Lots of little vendors and things to do at the beach, even a little park right on the beach for the kids to play at.

"They made my whole family feel like family"

5
User 11/07/2019

What a great hotel! They welcomed my family and even gave the kids fresh baked cookies. On the fourth of July they grilled hamburgers and hotdogs at the pool, This was my favorite hotel experience. The rooms were very clean and good sized. The internet was fast and I was able to do the business I needed to get to.

"Well worth the price!"

5
Discover22349133013, Ceres, California 08/07/2019

I booked together with my tickets to LEGOLAND. My son had an awesome time at the park. The hotel was about a 15 minute drive. But the location of the hotel was perfect. A lot of good restaurants to eat at and so close yo the beach! The employees were helpful and polite. I recommend for the price!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Discover, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Legoland. I am glad to hear your son had a great time at the park and all of you had an exceptional stay at our hotel!!! Sincerely, Paul

"Oceanside Plus"

4
User 06/07/2019

very nice hotel. The TV did not work well. The breakfast was great. The bathroom needed better cleaning. The view was great. Great access to Oceanside Beach- can see the fireworks from the Hotel- great access to Downtown.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Excursion, Thank you for choosing the Best Western Plus Oceanside Plus while visiting our city. I am glad you enjoyed the 4th of July Holiday while our guest and I will immediately address the TV and bathroom issues. Sincerely, Paul

"Front Desk was Great!"

4
User 05/07/2019

From the time we checked in everyone was very nice not only to the adults but the child with us. Asking if we needed anything. We were able to call from the swimming pool when another guest took all the towels and they were out very quickly getting more towels for everone.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Vacation, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you enjoyed and the staff immediately responded to the request for towels. Enjoy the rest of the summer! Paul

"First stay since renovation was exceptional."

5
oakprk, Oak Park, California 03/07/2019

We stayed at the Best Western Plus the end of June. We had stayed at the hotel many, many years ago and thought it was OK. Several years ago they did a major renovation. The place looks amazing. The rooms are beautiful. Modern decor, super clean, and spacious. The bathroom is very, very nice. The towels are thick and plush. They provide the usual shampoo, conditioner, soap, lotion and hair dryer. What makes this place is the wonderful breakfast each morning. The choices seemed endless. Coffee, tea, juices, cereal, yogurt, fruit along with wonderful warm food such as eggs, bacon, sausage, potatoes, jasmine rice, tortillas and make your own waffles. Food was fresh and very good. What made my breakfast so special was Tracy. She keeps the place clean and well stocked. Her greeting and conversation was great. She is so upbeat and kind you can't help but smile when talking with her. Thank you Tracy for making my day!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear oakprk, It is so nice to hear your story of coming back after many years and experiencing our new look and service. I am also glad to know that Tracy made such a difference. We hope to see you back soon. Sincerely, Paul General Manager

"Nice location"

5
User 02/07/2019

I went on a family trip and it was a great getaway. The hotel was very close to a lot of different food options. The front desk clerks were very friendly and helpful. It was very quiet and nice. I would recommend Best Western!

"Great Oceanside Visit"

4
Jason W, Dover, United States 01/07/2019

I'd love to give this 4 star hotel 5 stars, but it is not a 5 star place... HOWEVER... if you want a really clean room, daily friendly greetings, and a great location between the pier and harbor, don't pass this place up. I would, without a doubt, recommend this hotel to anyone!

"Best Western Oceanside"

5
Pioneer19352532490, Asheville, North Carolina 30/06/2019

Super friendly staff that made checking in and checking out a breeze and helpful with things to do for out of towners. My son and I enjoyed having breakfast each morning of our stay and the location is around 15-20 minutes from Legoland which brought us to San Diego.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Pioneer, Thank you for choosing the Best Western Plus Oceanside while visiting Legoland. I amg to read that my staff made your stay exceptional and you enjoyed our hot and cold breakfast choices. Sincerely, Paul General Manager

"Nice hotel for the price in Oceanside"

4
Lyndon T, Manchester, United Kingdom 27/06/2019

Everything about this hotel was fine; the staff were friendly and helpful, breakfast was an adequate buffet, rooms were good, Cable TV channels, 5 minutes walk to the beach. Quite clean and modern, lots of parking available, unlimited coffee and snacks available to buy. Would happily stay here again for the price compared to other hotels in the area. No complaints!

"Love this hotel!"

5
Voyager48286732831, Modesto, California 25/06/2019

Went on a family vacay for son's 4th birthday to legoland was awesome and enjoyed staying here very friendly and made our family feel very welcomed. Thank u for the awesome service & experience most definately will be coming back!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Voyager, Thank you for choosing the Best Western Plus Oceanside Palms while celebrating your son's 4th birthday. I am glad we made the birthday celebration comfortable and welcoming. Looking forward to your return soon. Sincerely, Paul General Manager

"Fantastic Customer Service!!! "

5
User 20/06/2019

What a great beginning to our California vacation!!! Stayed here with our family,which included 2 teenage boys who loved how close it was to the beach! The staff was super friendly and VERY helpful! Thank you Amber for the great local restaurant recommendations! Thanks to Tracey & Kaylyn for your excellent service every morning at breakfast! Thanks Eric for your smiling face and helpfulness! We throughly recommend this hotel! Great location! I got up every morning and had beautiful walks by the water!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear kazyh2018, Thank you for choosing the Best Western Plus Oceanside Palms while visiting our city. I am very glad my staff, Amber, Tracey and Kaylin in particular, made your stay exceptional and a great start to your California vacation. I hope to see you back again soon. Sincerely, Paul General Manager

"Great value for the price"

5
User 20/06/2019

Overall everything about this hotel was run very well and you can tell the staff take pride in their jobs and service delivery. The hot breakfast was excellent every day! The location is only about a six blocks walk from a nice beach at Oceanside.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Excursion268484, Thank you for the very positive review. I am glad you enjoyed your stay and the complimentary hot and cold breakfast. Sincerely, Paul, General Manager

"Nice place to stay"

4
houseLaPalma, La Palma 17/06/2019

This hotel is nice. The room is clean and nicely decorated. The A/C is very quiet. One thing missing is there is no bathtub. The breakfast is good. It takes about 15 minutes to walk to the beach. There are plenty of parking.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear houseLaPalma, Thank you for choosing the Best Western Plaza Oceanside Palms. I am happy that we met your expectations and you enjoyed your stay. I also wanted to let you know that our premium rooms have bathtubs so when you visit again you know you have that choice. Enjoy the summer. Sincerely, Paul

"Accomodated"

4
User 17/06/2019

Rooms clean nice shower close to the pool the breakfast cafeteria clean staff very profesional with your needs close to the beach and on thursdays close to the street market walking distance to a in and out

"Best front desk experience!"

5
AthenasTravels, La Quinta, United States 17/06/2019

We've stayed at many hotels in O-side over the years, but Amber, Brandon and Mike hands down we're the happiest, friendliest and most helpful staff we've ever had the pleasure of working with. Absolutely booking again b/c of them alone. It is so refreshing interacting w/ positive down to earth people. Keep these three around for sure.

"Super nice place great breakfast and wonderful staff"

5
D7649KDjennifert, Bridge City, United States 12/06/2019

This was our 2nd stay at this location and will be were we stay for all future trips to Oceanside CA! Manager on duty so kind and friendly! Close to the Pier and all local shops. Visitors center located across street. Lots of food options with in walking distance. Free hot breakfast!

"Outstanding hotel to enjoy"

5
MikeP5468, Daytona Beach, Florida 04/06/2019

We had an outstanding stay at this fine hotel. The hotel is very clean and the staff very accommodating and friendly. If you are seeking a stay by the ocean to relax look no further. This location allows you to relax and is close to other attractions.

"Good and bad"

3
User 01/06/2019

We really liked the hotel at first. Our room was very nice, we had a great view of the ocean, and housekeeping did their job well. However, the second night of our stay both keys stopped working. We were very tired and just wanted to get into our room to rest after a very busy day. We checked at the front desk and Justin, the night clerk, said the keys were very "sensitive" and would deactivate if they were around any kind of magnetic field, such as a cell phone; however, Derek, another employee, then interrupted to say that actually our keys had been deactivated because they had misplaced our paperwork and we needed to sign a new form. Locking us out of our room due to their mistake didn't seem very friendly on their part, especially since the room key is the only way to access the rear entrance of the hotel, which is where our room was located, and the lobby was on the opposite end of the hotel. This could have been handled better.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Susan, Thank you for choosing the Best Western Plus Oceanside Palms. I am really appreciative for the feedback about the key issue. I am sincerely sorry as this was a communications break down and unacceptable. I can with confidence tell you this was a rear incident but nevertheless we must handle better and we will. Please call me at my private line at (949) 355 1580 as I like to apologize in person and discuss a way to make this right. Sincerely, Paul

"disappointing visit. Took rating at face value and should not have."

2
lewwd, Orlando, Florida 30/05/2019

This hotel shows an 8.8 rating but it must be based on comparison to lower cost hotels. 115 rooms, less than 30 occupied during my visit. Yet hotel stuck everyone together on third floor resulting in a noisy floor, TV;s blaring, crowds. What are they thinking. Could have distributed occupants so no one above room and minimum activity. Probably easier to clean when together so they can send some staff home. View out window is a trailer park, not any water or pleasant view. Carpet looks ok but old style design Room walls are thin. TV in next room is on 24 hours per day and is blasting in my room. Front desk provides lip service and does nothing. AC loud. Small TV that requires one to stand up to get remote to work. Reviews say breakfast is "great". Only sausage as meat every day, frozen omelets, coffee out of a machine instead of brewed, oatmeal in a package instead of being prepared. Breakfast is not up to standards of Hampton, Quality Inn, Holiday Inn Express, and other moderate hotels. We are in Ca, but hotel uses plastic flatware and styrofoam plates and bowls. Really!!! Breakfast staff and housekeeping very competent and friendly-bet they are lowest paid.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear lewwd, Thank you for choosing the Best Western Plus Oceanside Plus. I am sorry that we didn't meet your expectations and I have carefully read every comment so we can immediately react and improve. The reason we assigned rooms on the 3rd floor it is because it is the most desirable for reasons you have touched on your review on such as: Highest floor therefore no one above, helps with noise. Highest point of the building therefore the best possible view ( please read my comment about views). Our building lay out is such that rooms face North or South with view of the neighboring homes and buildings, at no time do we advertise any water view. Rooms on the 2nd and especially 3rd floor offer better view some of the Ocean. We do our best to control noise, we have staff on duty 24 hours and happy to call on knock on a door and ask to turn TV down, we just need our guest to help by calling us. Our hot and cold breakfast with over 30 items and the very popular make your own waffles has received countless positive comments as evident in the website however, feedback such as yours is helpful in always improving. The use of plastic is a mandate by Best Western and most hotels that offer free complimentary breakfast do so for many reasons one of witch is environmental as we do not use water or detergents to wash hundreds of dishes. I am very happy you found the staff friendly, this is the most important part of our business as echoed in over 1070 reviews we have received so far. I do hope you will return and ask for me as I like to thank you personally for your business. Sincerely,

"Best Value for the Area!"

5
rogersison, Costa Mesa, California 28/05/2019

I stay here over 7 days a month and it is always a pleasure! It is a hidden gem in the area. Oceanside has become my second home and there are so many places to be dined and entertained here. Roughly 10 mins to Legoland and 5 minutes to the beach!!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear rogersison Thank you for your loyalty and I am very pleased that you enjoy not only our hotel but our city as well. Next time you are in town please ask for me, I would like to say thank you in person!. Sincerely, Paul

"Friendliest staff ever!"

5
User 27/05/2019

This property had the best staff! Every member was smiling, helpful and thoughtful. Breakfast selection was great and plentiful. Every staff member made us feel welcome and well cared for. We will definitely return to this property!!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Inspire553067 Thank you for the very positive review. I am glad we met your expectations, enjoyed our hot and cold breakfast and the staff made you feel welcomed. I am looking forward to your return. Sincerely,

"The Best of the Best"

5
User 23/05/2019

The Best of the best is because of Paul, Griselda, Tracie. I can clarify from other post because I didn't get their name. So, Mr. Philadelphia is Micheal in breakfast area. Mr. Hair (long beautiful hair) is Damaso in maintenance. Also all the cleaning staff and grounds keepers. The great souls Ashley, Justin, Eric, & Mike S. Blessing to each of you. Penelopia of Detroit (use to live in California) & Justus (California born Detroit raised)

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Penelopia, I had the pleasure to meet you and your son as you were leaving for the long journey back home. I am so happy my staff made exceptional your stay and appreciate you taking the time to recognize them individually. Sincerely, Paul

"The Best Souls of decent human beings!"

5
User 23/05/2019

I have been driving from Detroit, Mi since Friday May 17,2019 2pm I arrived at this Best Western Plus in Oceanside, California 92054 at 909 N. Coast Hwy 1-760-721-1543 Ashley; he is the first person I am greeted by. He has been of service for this establishment or company for 15 years. That alone tells you this company is good. We all need work for survival but when you invest alot of your time in a company it is more then a pay check. The place is clean and I enjoy being here but it is because of Ashley. Then I met Justin, Eric and Mike S. ohh another great person and I forgot his name but will call him Mr.Philadelphia because that is where he is from. He took care of everything for Breakfast. One more person is the maintenance man. We will call him Mr. Hair: he has beautiful, long gorgeous. Please forgive me for not getting your name. This company is what it is but this place is what it is because of these people. If you ever find yourself in Oceanside; make it your business to stay there because of ASHLEY, JUSTIN, ERIC, MIKE S. , MR.PHILADELPHIA, MR. HAIR THANK YOU GUYS! Penelopia (Detroit)

"Surprised"

5
User 20/05/2019

This hotel is clean, and wonderful. Breakfast was outstanding but the front desk staff was friendly and helpful. Next trip to Legoland we will definitely stay at this location again. Pleasantly surprised

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear GrandTour44925721709 I am happy we surprised you and you had a great stay!. Please ask for me when you come back! Sincerely, Paul

"Clean,Close to beach,Friendly staff."

4
Road60095030567, Long Beach, California 13/05/2019

Check in was fast, easy, and friendly staff. We checked in early with no extra charge.Room was ready and they asked us our preference although room was a little small, the beds were super comfortable. Modern and up to date. refrigerator and microwave was a big plus. Free breakfast was great!! and the best part of our stay with our 2 kids. Coffee and tea offered free 24hrs. heated pool but, still was too cold for us to enjoy. Plenty of restaurants within walking distance. Plenty of parking and free. We will definitely stay again.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Road, I am so happy we met you expectations....I noticed you traveled with the little ones and the room may have been small....Please note that we also offer premium rooms, full kitchen, bath tub, large screen TV..... Please call me directly as I like to make your next stay even better. Regards, Paul

"Great place to stay! Close to everything!"

5
Inspire06499459088, Buckeye, Arizona 27/04/2019

Thoroughly enjoyed our stay here. Service was great; our room exceptionally clean; you can open the windows at night for fresh air; and no complaints about the breakfast spread (was more than enough for all - variety and quantity). Within walking distance to local beaches and restaurants and in 15-20 minutes driving distance to othe SoCal Oceanside sixties on the Coastal Highway. Well worth the money we paid and we'll definitely be back!

"Friendly Place"

5
User 25/04/2019

the staff was all so friendly, always greeting and smiling. Was a very nice location , 5 block from beach at a very reasonable price. Family stayed , was child friendly and hot tub and heated pool were nice.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Relax67649121540, Thank you for staying at our hotel. I am really thrilled to read you enjoyed your stay, our location and my staff made a difference!. Sincerely,

"Great place to stay in Oceanside"

4
mbarlow79, Heber City, Utah 25/04/2019

Friendly staff, clean rooms and free breakfast make the top of the list. It can be a little hectic and crowded with a lot of families there. Overall it is one of the best options in the Oceanside area.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear mbarlow79,, I really appreciate your very positive review about our hotel as well as the compliment about as being one of the best options! I hope to see you back soon. Sincerely,

"Not the best location"

3
JAH_Chicago_Paris, Paris, France 23/04/2019

I love to visit Oceanside and the location of this hotel just isn't ideal. Unfortunatley the neighborhood around this hotel is just not my favorite at almost anytime of day. The room and hotel itself were fine, it was just its location.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear JAH-Chicago_Paris, Thank you for choosing the Best Western Plus Oceanside Palms. First, I am really happy that you were satisfied with our service and value. I have worked at this hotel since 2011 and I have seen the area slowly redevelop....new restaurants like the Inn & Out Burger ( across the street), microbreweries and in 2020 we will have new luxury condominiums and shopping replace the older buildings nearby us. By far, however, the most dynamic thing about our location is that we are less than a mile from the beautiful Pacific Ocean.....our guests can park their car ( free parking yes free!!!!) and walk to the beach, the Pier or the Harbor....enjoy a day on the beach, swim, whale watching, eat in any of the many restaurants or take in a beautiful sunset. I am sure you will agree this makes our location very desirable. I sincerely hope you will return and stay with us again! Regards,

""Simply the best Hotel""

5
User 19/04/2019

Me and my family stayed at the Best Western Plus Oceanside Palms for a family trip to Legoland. The room we choose was double queen with kitchenette it was spotless and super clean. I recommend for others to choose this type of room, especially from this hotel. The Manager Paul leads an immaculant hotel. He is so helpful whether it comes to help in the front end, to help during breakfast he is what true help should be. A hispanic Gentlemen with Long long hair braided in a long ponytail helped us in getting more pillows, other places have took a long time in getting things like this for me before, but he took seconds from his schedule and got it for us with a nice smile. I recomend this hotel to everyone. Thank you again to all the hotel staff and to the Manager.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear kingtimp1226 My staff and I appreciate that you chose to stay at the Best Western Plus Oceanside Palms while visiting Lego land. We are also thrilled your stay was excellent and especially the little things that made it special such as the pillows. We hope to see you back soon. Sincerely,

"Great Hotel w/Outstanding Service"

5
User 18/04/2019

Every person that we encountered that worked for the hotel was very nice and accommodating! One person that really stood out was Michael in dining. He worked really hard, was pleasant and accommodating every single time. He's awesome!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear clifford828, Thank you for choosing the Best Western Plus Oceanside while visiting our City. It is really good to know that the staff, especially Michael, made a difference! Sincerely,

"Clean, friendly hotel with great staff"

5
elsa22154992, Victoria, Canada 11/04/2019

We spent two nights here during a recent visit to the the Oceanside, San Clemente and Carlsbad area. This is a clean, modern hotel wll located close the interstate that offers a comfortable stay at a great price. The staff at the front desk was super friendly and welcoming throughout our stay, and the room was very well equipped, spacious and comfortable. The hotel is modern and clean, with ample well lit parking, and the morning breakfast buffet had plenty of seating and was exceptional, with great selection of well stocked hot and cold food and drinks, staffed by friendly hard working staff that keep things clean and organized. It is a short 4 block walk to the beach strip, which allows you to leave the car at the hotel and stroll to the beautiful beach, avoiding the crazy parking scene along the beach boardwalk. We were very happy with our stay here and would not hesitate to stay here again if in the area.

"Great service, perfect location!"

5
Amy L, Muskogee 04/04/2019

We stayed at the Best Western Plus Oceanside Palms for a spring break trip with a high school lacrosse team. There were ~30 of us total and we were there for 5 nights. If we had known our plans for next year, we would have rebooked before we left! The hotel staff was absolutely amazing and were the icing on the cake of a really great experience for the group. The front desk staff was super attentive and got to know everyone in our very large group during the time we stayed. They were always ready with a friendly greeting any time we walked through the lobby. Brendan, has to be one of the nicest people on the planet and Justin and Griselda were fabulous as well. Breakfast was included which was fabulous for us with such a large group. It was a full, hot breakfast with plenty of options including a chocolate batter for the waffle maker (which our boys really appreciated) and Michael and Traci kept everything clean and stocked! The rooms were very clean and the housekeeping staff was very attentive as well. The location is perfect, walking distance to the beach and the paved river trail, plus close enough to downtown to walk to all the restaurants and pubs down there. When we make it back to Oceanside, we'll definitely stay there again!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Amy, I had the pleasure to meet you on your way out and I am so glad you took time to write such a great review. I appreciate the fact you recognized the staff members, they truly care about our customers. I hope we will see you back soon! Sincerely, Paul GM ps The waffles are a great hit!!!

"Over all really good for price!"

4
Happiness18489501335, Colorado Springs, Colorado 30/03/2019

Nothing bad to say, all staff are really knowledgeable, hardworking, friendly and helpful!!!! Well worth the price!!!! Breakfast was the usual. Kids loved the outdoor warm pool around this time of year helps.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Hapiness18489501335, Thank you for choosing the Best Western Plus Oceanside Palms, It is great to know we exceeded your expectations and the kids had fun!!!! Sincerely, Paul

"Excellent Stay!"

5
User 28/03/2019

I spend a lot of time reviewing hotels and looking at pictures before booking anything. I was not disappointed with this one! Free breakfast, free parking, and free WiFi. The room was a decent size, clean, and safe. What more could you ask for?

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Erin, Homework did pay off and I am glad you picked the Best Western Plus Oceanside Palms! We hope to see you back soon! Regards,

"Wonderful experience"

5
User 24/03/2019

The stay with my coworkers at the Best Western Plus Oceanside Palms was outstanding. Our RV broke down in Oceanside and we needed a last-minute place to stay for the evening. The staff at this hotel were some of the kindest, most accommodating and welcoming I've ever experienced. I couldn't recommend this hotel more highly!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear coeycoo, I am glad we helped turn a negative to a positive, I hope the RV is ready to trek again! I appreciate your willingness to recommend us and hope to see you back soon. Sincerely,

"Linda"

5
User 23/03/2019

This is a great hotel close to the beach and pier. Nothing fancy but everything that you need. The breakfast is awesome- eggs, waffles,granola, decent coffee!!! By far the best part is the staff! They are so friendly especially Brandon. I don't think he ever stops smiling and makes you feel so welcome. I will be staying here again when I visit my daughter at CSUSM!!

"great get away"

5
Jerry A, la puente, United States 19/03/2019

my wife and I were out walking around ocean side harbor when we decided to stay the night. we were very lucky to book the last room at Best Western . we always stay at Best Western when we travel and we have never been disappointed . and the great breakfast is a plus .

"Super comfortable and clean"

5
User 19/03/2019

The guestroom was spotless - loved the the little sofa and the fridge and microwave. It looked like it might have been recently renovated - the entire hotel looked super fresh and clean. The staff was friendly and the breakfast that was included was actually really good - not just packaged danish and cereal like other "free breakfasts" at other hotels. I would stay here again and again. Parking was easy and it is really conveniently located.

"Great place!"

5
Dreamer54151135378, Phoenix, Arizona 18/03/2019

We've now stayed here twice and both times we've had a great experience. The breakfast has lots of options and is all good quality. The rooms are very clean and beds are quite comfortable I don't personally like the pillows but I've got neck problems so I just bring my own pillow every time we travel and all is well. We honestly love how close we are to the beach a short walk(5-10mins. Max) in good distance to lots of other fun things and lots of dining options near by.

"Just what we needed"

4
PatrickJohnPB, Burlington, Canada 17/03/2019

We booked this location before we left for Oceanside and we were given the option to pay when we got there. We realized the day we arrived that our family was staying in Carlsbad. We tried to cancel our booking, but it was too late. This turned out to be a good thing as our hotel was better. The staff were very friendly and helpful. After travelling for 7 hours we were happy to get into our room with time to get ready for a wedding reception later that day. The room had everything we needed. We were located near several food options. We did take out Mexican food which I had to drive 2 minutes around the corner for. It was delicious. The second night we stayed was March 2nd and we had Italian food. I thought the food prices were a little expensive, but delicious. We ate breakfast on our stay the second day in the dining hall. The food was great. There was a lot of choices. My son liked the pancakes and yogurt. We forgot about the timing of when breakfast ended on the second day when we were changing to the Legoland hotel, but the staff was able to give my son some cereal boxes which was really nice. Everything was accessible including the highway. My only issues were it is hard to make a right into the hotel as there is no median and the walls are thin that you can hear the adjoining rooms especially people talking in the hall. We knew this from other reviews so we asked for a quiet room and they put us on the third floor. I canèt imagine what the first floor rooms must go through. All in all we had a good experience. The staff were great especially in making suggestions on where to go to eat.

"Great Service and Clean!"

4
Cali_Mamasan, Danville, California 16/03/2019

The hotel is great....the location isn't the best, but overall was great. Brandon at the front desk is WONDERFUL! If you're lucky to have him at check in, you'll be glad. He is very friendly, outgoing and just makes your stay extra special. I have been to many hotels and dealt with various personalities but Brandon was one of the best. He made sure we were all set for our Legoland trip and just his smile brightens up your day! The hotel overall is clean, nothing to complain about and the rest of the team there was great too. I would highly recommend this hotel and you cannot beat the rates. We got an unbelievable steal of a package with Legoland (they said it was a big glitch that I caught) so this stay at the BW was basically free, however we would come back and pay the full rate as it was a great. The breakfast is free and was OK. Didn't really eat much of it but better than a cold continental breakfast. The only suggestion would be to have better coffee...but that was my only complaint. IN and Out is across the street so that makes for an easy pickup but we also ordered pizza as there are several options for food & delivery to the hotel.

"Beautiful Oceanside location!"

5
Lsuther15, Surrey, Canada 11/03/2019

This was a great place to stay ! Fab restaurants nearby and wonderful places to walk, out on the pier and along the water. Super service at this BW. Comfy beds and clean rooms. Would recommend this place for couples and families alike.

"Visiting Camp Pendleton"

5
Jill O, San Mateo, California 06/03/2019

My daughter & I were visiting Oceanside to visit my son at Camp Pendleton, while he's serving in US Marine Corps. Excellent experience, great location to stores & restaurants. Would stay here again & recommend the hotel.

"Staying in Oceanside? Stay here!"

5
User 23/02/2019

I will be staying at this hotel in the future! Room: clean, beautifully decorated, well stocked. friendly and helpful staff. Excellent complimentary breakfast! Complimentary tea avail in lobby. Great rate. You will not be disappointed.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Daydream, Thank you for choosing the Best Western Plus Oceanside Palms..... We are glad you had a wonderful experience and you will be back!!! Paul

"Pretty good, no major issues."

4
User 22/02/2019

The staff at the hotel were extremely friendly and pleasant. The lobby was absolutely beautiful. The room we stayed in was both clean and decorated nicely. It was convienent to have a fridge and a microwave. Only slight issue was a branch rubbing against the window every now and then but it wasn't too bad.

"Best western had excellent service"

5
Curious26167578012, San Jose, California 16/02/2019

This place was extremely polite great service would recommend this place too anybody The rooms were very nice for The price range very clean the outsider Appearance was very nice as well and the breakfast was really good

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Curious2616758012, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. My staff and I appreciate that you will take the time to recommend our hotel and share your excellent stay with us!!! Sincerely, Paul

"45th wedding anniversary bucket list trip from Nova Scotia"

5
User 09/02/2019

We initially checked in for 3 nights, but enjoyed the hotel and surroundings so much we stayed 4 nights. Angelica was on the front desk when we arrived and daily. She went out of her way to make our stay enjoyable. She provided maps daily when we asked how to get somewhere, offered suggestions on how to get around the area and what to see, and where to eat. Excellent location, I certainly understand why this hotel as an excellent rating, staff are outstanding.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Trip367712, Happy 45th wedding anniversary!!! I appreciate your wonderful review and your recognition of Angelica. It is great to know she made the special trip from Nova Scotia such an excellent experience. We hope to see you back on your 50th if not sooner! Sincerely, Paul

"Attention to detail and very accessible"

5
User 07/02/2019

We booked at the BW Oceanside last minute and completely enjoyed our stay. It was superb! The room met our needs perfectly with the larger space, larger fridge, very clean space. The facilities were very clean and open. The staff was always busy, but not to busy to take time to help and go an extra step for us. The shower and main areas were very accessible, and the staff made sure they did not give our specified ADA room away, though there was a request. This was very important as we could not just take another room. Breakfast was hot and fresh. The location was great, could walk to the beach and restaurants easily. We would definitely stay here again.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Journey779580 Thank you for choosing the Best Western Oceanside Palms while visiting Oceanside. I am very pleased your stay was excellent, the room met all your expectations and the staff helped in every way. It is the highest compliment when our guests keep returning and am looking forward to welcoming you back! Sincerely, Paul

"Overnight stay"

5
Claddaghduff55, Brussels, Belgium 05/02/2019

Very pleasant hotel with friendly staff at check-in. Room was adequate if a little on the small side, particularly with two large cases! Breakfast was included in buffet form so it was quite adequate. Parking reasonably close to rooms.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Claddaghuff55, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you had a wonderful stay! If you visit us again please check our premium rooms as they offer more space and will accommodate more cases. Sincerely, Paul

"Good Location & Friendly Staff"

4
DreamWriter9, Laguna Woods, California 02/02/2019

We needed a 1-night getaway and chose this location based on the reviews. Thanks to all of you on TripAdvisor for not letting us down!! Every employee we encountered was very friendly and the place is spotless. Room 305 has a pulldown bench over the tub... perfect for soaking feet after all the beach walking. Plenty of soft towels, great wifi & lots to choose from at breakfast. Would I stay here again? Yes!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear DreamWriter9, It is great to know you chose our hotel based on the many great reviews on TripAdvisor....it is also great you had a great stay as well!!! Looking forward to your return. Paul

"Friendly and great value"

5
ZaphodBx42, Toronto, Canada 29/01/2019

Brandon is the nicest, happiest, and friendliest guy to register you in at midnight after a long 12-hour road trip. Then to have the friendly Barbara to assist you with the breakfast in the morning just makes for a wonderful and memorable stay here at Oceanside. Now, if all hotels were like this, we would never go back home.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear ZaphodBx42, Thank you for staying at the Best Western Plus Oceanside Palms. We all appreciate your excellent review and glad our staff members Brandon and Barbara made your stay memorable!! Sincerely, Paul GM

"Great Customer Service Makes you forget about everything else"

4
User 29/01/2019

It is evident that the hotel is has had some milestones in Oceanside, but the customer services made you appreciate everything else. Of course the outside is a bit outdated, but the room and bathroom was very modern, clean, and comfortable. I didn't spend a of time there to evaluate breakfast, but satisfied. Close to the Beach, and Camp Pendelton.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you so much for recognizing our team. We do our best to show our guests how much we value their loyalty. We look forward to having you join us again soon

"Very good value for money"

5
User 28/01/2019

This BW is quite big, entering the lobby it seems a bit outdated, not so colourfull, but in fact everything is maintained properly, staff is great and rooms have all the amenities you could expect. Maybe a little smaller than normally, but for us no problem. Actually we had a view to the ocean, ask for room on third floor. Breakfast is as you should expect in BW+, pool is heated,nice, sunny all day long. 15 minutes walk to the beach or to the harbour. Paying less than 100$ including all taxes, I think this BW+ is great value for money. Weekends are quite busy here, lots of families, so breakfast in peakhour is not advisable.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear PA-CPF, Thank you for selecting the Best Western Plus Oceanside Palms while visiting our city. I am happy we have met your expectations, appreciate your detailed review and your conclusion about the value we offer. Sincerely, Paul T GM

"So friendly"

5
User 27/01/2019

The happiest people on earth work here! The service makes this hotel a 10++ our room was very quiet, clean and comfortable. The location is close to everything in Oceanside. We would be happy to stay here again.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Karla M, What a wonderful compliment about our staff.......as the General Manager I really appreciate it. I am looking forward to your future stay with us! Sincerely, Paul GM

"Great place to stay"

4
369juhar, Tampere, Finland 26/01/2019

Spend six nights here. Hotel and rooms were clean. Hotel is located in walking distance from beach and restaurants. Staff was very helpful and nice, specially big hand to Mike who's service attitude was remarkable.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear 369juhar, Thank you for choosing the Best Western Plus Oceanside Palms. I am really glad your 6 night stay was comfortable and enjoyable, it is good to know Mike made a difference!. Sincerely, Paul GM

"Great"

4
marlin53, beaver, pa. 22/01/2019

Wonderfully located close to everything in Oceanside. Staff were friendly, helpful. Breakfast was as you would expect. But the pillows and beds left me wishing for the cheap crappy hotel I had just left. Pool and hot tub worked great

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear marlin53, Thank you for choosing the Best Western Plus Oceanside Palms while visit Oceanside. We appreciate your positive comments and glad you had a great stay. Sincerely, Paul

"A good place to stay....."

5
DayTrip50252531757, Seattle, Washington 16/01/2019

Our second yearly visit to Ocean Palms. Must be a good place to work since we saw familiar faces of several staff members....Close to many golf courses and wineries.....our favorite things!Will come again next year.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear DayTrip50252531757, Thank you for visiting us for a second time!!!! I am glad you enjoyed your stay as well as the great golfing and wineries... I am looking forward to your coming back next year....please ask for me. Paul GM

"The Best Hotel between San Diego and Los Angeles"

5
Seaside48857372643, Pittsburgh, Pennsylvania 09/01/2019

I wanted a hotel in Oceanside. I found this Best Western and it was fantastic. Excellent staff, food, hot tub, pool, free parking, easy access from interestate. Our room was spacious, clean and quiet.

"robin m"

5
User 07/01/2019

We had recruit traning at Camp Penlton this location was less than a 5min drive to the main gate. It was easy walk to the beach and the pier. On thursday they have music and local food vendors on one of the main street the food is awesome. The breakfast was great nice assortment but it is crowed on the weekends. I would remind you to keep a watchful eye when walking around there is a few street folk waking around it can make you feel a little uneasy but know onw came on the property this down by the beach and around the del taco

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear robin m, Thank you for choosing the Best Western Plus Oceanside Palms while training at Camp Pendleton. I am happy you had a great stay and enjoyed the local attractions!!!! Happy New Year! Paul GM

"Over and beyond any service we have ever had"

5
User 03/01/2019

We had the best experience at this hotel. We have stayed in many Hotels and this by far was the best one yet. The Hotel its self was very nice and in a good location but by far it was the staff and how we were treated. The Lobby was clean and very nice. Our room was also clean and very nice. the room seemed a bit small but we managed it no problem. The Bathroom was a good size and very nice too. It was pretty quiet so that really made it nice. The complimentary breakfast wasn't to bad but I can't say that I loved it. They eggs were not my favorite but there was a pretty good selection over all. There was a lot of seating in the eating area but it was always crowded in there. The Hotel seemed to be a popular one and I can see why. I cant say enough on how friendly the staff was. We stayed three nights and that included Christmas eve. I asked the staff if they could help us surprise our four year old son with Santa leaving a couple gifts for him under the tree. We supplied the wrapped gifts and they did the rest. I was so touched on everything. They went over and beyond helping him have a wonderful Christmas that I will never forget. They all new him by name and and he loved feeling so special. We would definitely stay there again!

"Small Room"

3
Elizabeth M, Long Beach, California 27/12/2018

I requested two Queen size beds and the bed size was a double a bit larger than a twin. Also toilet is inside with the shower/bathtub. Sink area very small. Overall room was too small for the price. Need better photographs on web site. Further it was a very hot day in August and the lobby area didn't appear to have air conditioning and if did it wasn't on, therefore uncomfortable checking in at registration. On check out I wasn't asked how my stay was and there wasn't a rate sheet in the room for service. Housekeeping did a good job.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Elizabeth, Thank you for choosing the Best Western Plus Oceanside Palms. I am sincerely sorry we did not meet your expectations. Our standard rooms are the size of any average hotel room in our industry as well as our Queen beds (60X80). We do, however have premium rooms available that are larger in both the living room are as will as the bathroom. I am glad that your room met your cleanliness standard, something that is very important to our operation. Sincerely, Paul Terzis.

"The best part of this hotel was the people who work at this location."

4
oklarr, ohio 26/12/2018

We stayed in this hotel for 4 days right before Christmans. The rooms are very small but they were very clean. They have a very nice breakfast buffet. It was a little tight when trying to find a seat with so many people trying to eat at the same time. The front desk people were very accomidating in every way. Helped us find restaurants for lunch and dinner and suggest things to do that while we were there. My one complaint would be that the beds seemed a bit soft and the pillows were not very comfortable.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear oklarr, Thank you for spending this special time of the year with us! I am glad we met your expectations and we are looking at different pillow options. Happy New Year Sincerely, Paul GM

"Very nice hotel"

5
User 23/12/2018

We were visiting from Michigan. Great experience. Staff was really friendly and the hotel was very nice. Would stay here again! The pool and hot tub were clean. If there was one thing we could change, it would be the location of the elevators. But that's just our opinion. It wasn't in front by the front desk. It was in the back of the hotel. Not sure if that's just a California layout but wasn't a big deal at all. We would recommend this hotel.

"My "Go To" hotel in Oceanside!"

5
Todd B, Stafford, United States 23/12/2018

I've traveled to this area many times over the past several years for business. I cannot recommend this hotel enough! I've stayed at a few others, but always come back to the Oceanside Palms in the end. It's location is excellent for visiting the Camp Pendleton Marine Corps Base. There are a multitude of local restaurants within walking distance or a few minutes drive. One can be on the beach in a short period and it's an easy, casual walk; and, there's plenty to see along the way.The staff is pleasant, cordial and courteous. They are quick to help and assist in whatever way they can. They make the experience quite enjoyable. It's definitely the place to stay if you're in Oceanside!!.

"The gem of north sd"

5
rogersison, Costa Mesa, California 18/12/2018

Secretly hidden above the harbour, you will discover this cozy gem...conveniently located in oceanside, this place is 10 mins to LEGO land, the outlets and 5 minutes to the beach. Great places to eat and the pier located 2 driving minutes away.

"Nice stay!"

5
Travel17254175449, St. George, Utah 17/12/2018

We love staying at Best Western Plus! Nice staff. The hotel is clean and the rooms are comfy! We love the big breakfast they serve! The check in was fast. The hotel was decorated very modern and tasteful!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Travel17254175449, Thank you for you loyalty to Best Western!. I am glad we met all you expectations and you had a nice stay! Sincerely, Paul

"No faults "

5
shenizm, London, United Kingdom 15/12/2018

A very reasonably priced hotel and although it looks run down it honestly was great, the parking was free (unlike all the other hotels I've stayed in) breakfast was included and the selection was adequate enough to get a decent breakfast. There was scrambled eggs, potatos, bacon, waffle makers, yoghurts, fruits, cakes (I didn't really like the cakes but everything else was fine) and a drinks machine. The service was great too and the products in the room actually smelt really nice. The ac/heater was very powerful too.

"First time to Legoland"

5
User 03/12/2018

The service was great. Details were handled in a timely manner. The room was clean and well tended too. I would definitely book this hotel again. I just wish they had a shuttle that could take you to LEGOLAND

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Climber55883970088, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Legoland.... It is a great to compliment that you will come back and stay again, looking forward to welcoming you! Sincerely, Paul GM

"Excellent choice"

5
stltracey, Saint Louis, Missouri 03/12/2018

Great location. It's right off of the highway but you can't hear the cars. You can hear the train in the distance but there's probably not anywhere in downtown Oceanside that you can't hear the train. Incredibly clean. Very comfortable. Very quiet. Very good(free) breakfast. Outstanding front desk personnel. Beautiful property. Very nice Business Center. Very nice public sitting area. They even had a "letters to Santa Claus" display in the lobby. Lovely pool and a very pretty area with a fire pit. Across the street from an In-N-Out which is a must do when in California.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear stltracey, Thank you for the excellent review and for sharing so many details about the hotel iand the area...I hope you sent Santa a letter!!!! Sincerely, Paul GM

"Very comfortable, great price"

5
sarahsB3588ZC, Lake Forest, California 02/12/2018

Great value in Oceanside. Easy walk to the pier area, but away from the train noise. Friendly staff and very comfortable rooms. Free parking, and free breakfast with lots of offerings. What more can you ask for?

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear sarahsB3588ZC, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am happy we met your expectations and enjoyed the many amenities we offer. Sincerely, Paul, GM

"Great accommodations..."

5
User 16/11/2018

Stay at the this best western for a weekend getaway for our 10 year anniversary. Awesome location. Clean rooms, great amenities, and perfect location. Chris walker checked us in and out. Excellent employee and very helpful. He is the definition of a hard worker. Made our stay over the top. Recommend this location for all future trips to the area.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Quest07181951215, Happy belated anniversary...and congratulations!! I appreciate your excellent review and recognition of staff and Chris in particular. Sincerely,

"Wonderful Stay"

5
Trek53506561091, San Jose, California 09/11/2018

I went to Oceanside and San Diego to celebrate my daughters birthday. We had a very nice stay. The hotel is very conveniently located. The hotel staff are very courteous and helpful. They also gifted my daughter on her birthday. She was so happy.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Trk53506561091, I am really glad we helped in making your special daughter's day even better!!! Happy belated birthday! Sincerely, Paul

"Excellent place to stay"

5
nevadah111876, Bastrop, Texas 09/11/2018

The staff was super friendly!! They were all just amazing. Breakfast was good. They had a couple choices that aren't at most places I stay. The rooms were really nice. There was a fire pit outside by some tables so that was nice too

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear nevadah111876, Thank you for staying at the Best Western Plus Oceanside Palms while visiting our city. I am glad you enjoyed your stay and appreciate your excellent review. Sincerely, Paul

"Nice room at a really reasonable rate"

4
Eaibgma, Yorba Linda, California 06/11/2018

Right on coast highway. Room clean and neat. Good free breakfast. Friendly employees.spent three nights. Could hear noise from a baby but not from room to room. Plenty of free parking. Easy access off freeway

"Bike the Coast 2018"

5
Jasehaze, Pasadena, California 05/11/2018

Friendliest staff, ever!!! 4th time participating in Bike the Coast but 1st time staying at this hotel. I should've booked this place the other 3 times. Clean, comfortable, great breakfast and great staff!!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Jasehaze, The Best Western Plus Oceanside Palms is an avid supporter of the Bike the Coast and as such we house many of the athletes such as yourself so I am thrilled you had a wonderful stay. It sounds like we will most likely see you next year. Sincerely, Paul

"Best Oceanside hotel"

5
nancyguth, Stafford, Virginia 31/10/2018

Best Oceanside hotel because staff is very personable and dedicated to customer satisfaction, only a few blocks from the beach, wonderful breakfast, and clean comfortable rooms! From offering to take pictures to finding all the boxes we needed, staff was incredible!

"Never again!!!"

1
Erica S, Los Angeles, California, United States 28/10/2018

I'll give the room 5 starts the guy from night shift 5 stars now the morning is HORRIBLE I am a VIP member on Expedia since I travel a lot. I usually always get late check out and in all my years traveling never never ever had a problem and an experience like this one well in this hotel manager or housekeepers I don't know has knocked my door 6 times since 11am they even tried to open my door at 11:20 after I TOLD THEM I HAVE A LATE CHECK OUT!! My son was panicking telling me "mommy they're kicking us out" how freaking embarrassing and no is not cheap I paid $162 to stayed in a quiet area in Oceanside BUT IVE LEARNED MY LESSON IM NOT GIVING BEST WESTERN MY BUSINESS ANYMORE. Update*** still after verifying that IN FACT I HAVE A LATE CHECK OUT THEYRE STILL KNOCKING ON MY DOOR 8 times now!!!! What a freaking joke.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Erica, First I like to thank you for choosing the Best Western Plus Oceanside Palms. I am glad the accommodations and staff exceeded your expectations. I also appreciate your feedback on the late check out and the way it was handled. We have a very simple yet efficient late check out policy and it should never had to involve several knocks on the door but rather just one and then a manager would call to politely and professionally determine why the guest hasn't already checked out, in your case a 1pm late check out. I would like to request that you please contact me directly as it is important to understand how such a dramatic departure from my policy has taken place and hopefully have you return to our hotel Sincerely, Paul General Manager

"Nice area, nice hotel"

5
Dea B, United States 23/10/2018

Stayed 3 nights starting Fri Oct 19, 2018. Room 244 (second floor of a three story hotel with elevator). Beds comfy. Pillows lumpy and like rocks so BYO. Great almost silent A/C. Location is fairly quiet, walkable to beaches, and a trail that leads to nature preserve. Wifi painfully slow. Needs better lighting near second table/end of bed (very dark there). Second floor was VERY noisy with people walking, jumping, and otherwise making a racket upstairs until the wee hours. So maybe ask to be on THIRD floor if you are a light sleeper. TWO desk areas plus 2-person dinette. Bathtub needed non-slip mat as there are no bars to hang onto. Towels are plush-looking but not absorbent (maybe they use fabric softener, which always kills the absorbency of towels). Staff does an excellent job with cleanliness and service. Maintenance needs to be more aware, however - second floor fitness center inside door handle fell apart and trapped me inside; gym tv remotes did not work. Breakfast is great. Pool area small and ok, but no views of anything except a boring wall. Room smelled nice, fresh - and very clean. Kitchenette is well-equipped with plates, cups, etc. In-room coffeemaker is horrid - makes weak watery coffee. So go downstairs to breakfast room for your java. Front desk personnel excellent except at check-out when we requested an additional 1 hr for checkout from the woman at front desk who was a bit surly - she denied us late checkout UNLESS we paid extra money (which of course we did not). She explained, saying that late checkouts were “sold out.” So if you want late checkout, request at check-in or ASAP so you won't have to pay the vig. I am NOT deducting a star because of the woman's bad attitude - although I am tempted. But do specify far in advance if you want late check-out.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear B, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I also wanted to thank you for the detailed and positive review as it helps me understand our customer's expectations and help with improvement. Your comments about cleanliness, service and our complimentary hot and cold breakfast are wonderful. I read your concern about the late check out request, first I like to apologize about the way the staff member handle it. As you correctly pointed out we try to accommodate a number of late "check out" at no charge on a "first come first served" basis... We do offer a 2 pm check out regardless of what time is requested, however there is a fee. I have also addressed the situation with the fitness center. Sincerely, Paul GM

"Loved it!!"

5
cwhite8181, Phoenixville, Pennsylvania 21/10/2018

Stayed here on way down to San Diego. So glad we stopped here!! Room very nice and spacious. Breakfast is great. Town is wonderful. So California, with a fun downtown with a market day (first time we ever had Ecuadorian and Filipino food). The Oceanside Pier is worth the time. Views are memorable (go at sunset). Enjoy!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear cwhite8181, Thank you for choosing the Best western Plus Oceanside Palms while visiting Oceanside. We are delighted you had fun in our city and the hotel met your expectations!!! Sincerely, Paul & Staff

"Nice enough hotel"

4
rwwoo, Somerset, United Kingdom 16/10/2018

I had big expectations for this hotel as it was one of the most expensive on our road trip..... I wanted the last three days to be relaxing and enjoyable. We arrived early and luckily there was a room available for us to check in, none of the rooms had very nice views. The room was fine and it had a fridge and microwave. The breakfast room the first morning was very busy and there were no tables available (the breakfast staff worked non stop refreshing the food and cleaning tables etc - so a big thank you to them). The pool was small as was the hot tub. The hotel was not in a bad location and was about a 10 minute walk to both the pier and the harbour. There was a fire pit at the front of the hotel which was nice to sit by and enjoy the evening. I would definitely recommend this hotel but would say it was a little pricey.

"very friendly and comfort environment"

5
User 15/10/2018

The staffs were very kind and pleasant; they listened well and helped the issues for customers including me. The room was so clean and well equipped. Since I had great time here on my last business trip, I booked again and am staying now. :)

"Contracters fav!"

4
Robert W, Thermal, California 14/10/2018

Close to Camp Pendleton and In and Out is across the street! Rooms are super clean and well appointed! The breakfast is pretty decent and the staff is superb! Parking is kinda tight! It's a bit more pricey then the Best Western south of there but you get what you pay for!

"Just beachy"

5
Lori J, Mesquite, United States 14/10/2018

We stayed here with our grandkids to go to Legoland and play at the beach. Austin checked us in, gave us a discount coupon to the Oceanside Broiler Restaurant, had a wonderful dinner our first night on vacation! Highly recommend the Red Snapper. Austin was so welcoming, he set the tone for our trip. We really enjoyed our stay. Comfy rooms, great breakfast,friendly staff.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Lori J, Thank you for choosing the Best Western Plus Oceanside while visiting Legoland. I am glad Austin was able to assist with dining suggestions and you enjoyed your stay!! Sincerely, Paul

"Best Best Western experience"

5
isarod2424, San Diego, California 05/10/2018

I usually stay in the one in Escondido but from now on I'll be staying here in Oceanside.. The staff was super friendly.. Check in and check out was easy and fast.. The room was nice and clean. The bed was very comfortable, I slept like a baby. The breakfast are was very clean, it had a bit of everything even a waffle maker.. Everything I enjoy for breakfast. The staff was very nice and friendly..

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear siador2424, Thank you for choosing the Best Western Plus Oceanside Palms. I am happy that my staff exceeded your expectations and you found the hotel accommodating, clean and enjoyed the complimentary breakfast....I really appreciate the fact that you slept "like a baby" as this is our goal...a good night's sleep! I hope to see you back soon! Paul Terzis GM

"Nice stay in Oceanside"

4
stevediorio1960, Baltimore, Maryland 26/09/2018

This seems to be the best chain hotel in Oceanside.It is in between two marginal hotels,but,..there were not any problems or issues.Check in,staff,room,breakfast,..and check out were all satisfactory.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear stevediorio, Thank you for choosing the Best Western Plus Oceanside Palms! I am sincerely happy everything was satisfactory. Best regards, Paul GM

"Wonderful stay at Best Western Oceanside Palms"

1
User 22/09/2018

Went to Oceanside for a few days and stayed again at Oceanside Palms. The staff was very courteous and attentive to our needs. The hotel is very clean and I love that it has a microwave and refrigerator in every room. Coffee is available 24 hours a day. Breakfast is served daily. Griselda was great to deal with and an asset to Best Western.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Paw1114, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you enjoyed your stay the amenities and especially the friendly staff such as Griselda. Based on the review I am sure you meant to give one than the one circle. Sincerely,

"the best ,"

5
Denise M, Big Bear Lake, California 22/09/2018

best western saved us from motel 6 we didn't know motel 6 had moved but to a really bad place right next door and I wouldn't stay there when it was pacifica either, so thanks to Ashley hes the best front desk ever, and angelica too thanks for their wonderful service they are the best,

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear DeniseM, Thank you for choosing our hotel and I am glad we met your expectations. Sincerely,

"Home away from home!"

5
Mark O, Sumpter, Oregon 21/09/2018

we felt welcomed from the moment we arrived.....front desk staff treated us like family....even helped us learn how to use uber for the first time......gave wonderful recommendations for dinner and places to visit that were spot on!!!!! The breakfasts were the best we've ever had at any hotel....! Didn't even have to ask for extra towels....extras already on the shelf in the bathroom....walk in shower was an awesome added bonus! we will be back again!!!!!! special thanks to Angelica and Austin.....but everyone was great to us!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Mark O. Thank you for choosing the BW Plus Oceanside Palms. I am glad we exceeded your expectations and that Angelica and Austin made such a difference! Sincerely, Paul GM

"Great Staff, good location, excellent value"

5
sheise43, La Quinta, California 19/09/2018

Looked after well, no surprises, well done!The hotel is situated just off the highway and close to everything you need.The staff was fun and very helpful. The hotel is cute and well maintained.Easy parking and access.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear sheise43, I am so happy you had a great stay at the Best Western Plus Oceanside Palms. Sincerely, Paul

"Room Rates???"

4
tonijohnson2, Menifee, California 12/09/2018

My bill on checkout shows one amount....then on my credit card it was credited....then I was charged higher amount....What happened?? Otherwise this place is great!! This is my second time here, and hopefully not my last!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear tonijohnson2 Thank you for your great review and looking forward to your return. I have asked my accounting to check the accuracy of your bill as the only charge on your account should be the one you personally authorized upon check in. Please let me know if you continue to have this issue. Sincerely, Paul GM

"5 Star Best Western"

5
Matthew M, Denver, United States 10/09/2018

Great Hotel, we were able to check into all 3 rooms about 2 hours early. Austin at the front desk was super nice. Unbeatable location and a very nice pool. I left very early so I did not get a chance to use the fitness center or try the breakfast.

"Fantastic"

5
joellebewa4, Easley, South Carolina 09/09/2018

Fantastic place to stay! The room was very clean and exceeded our expectations. The staff was very professional and helpful. The cost of the room was well worth it! I would highly recommend this hotel.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear joellebewa4, Thank you for staying with us!!! We all appreciate the great review and your willingness to recommend our property!!! Sincerely, Paul

"Great Location and Clean Rooms"

5
User 08/09/2018

We stayed here over Labour Day long weekend and it was a perfect choice. Read many reviews of this hotel and glad we chose this one. Traffic was just crazy all the way from Anaheim. About a 1km jog to the pier area of the beach accessible via Surfrider Way. Running on the Strand was a great way to start the day. In / Out Burger practically across the street. Pool looked good but didn't get a chance to use it. Saw 2 bbq grills in the pool area too. Loved the fire pit in the front patio and had drinks / snacks there every night. Rooms were very clean. Fast internet although seemed like we had to re authenticate once in the morning. Breakfast had 3 waffle maker stations with all the fixings. Good hot item choices and healthy options too like yogurt and fruit. Staff were very friendly.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Doug, Thank you for choosing the Best Western Plus Oceanside Palms while visiting. The staff and I are glad you enjoyed your stay as well as the many amenities such as the complimentary hot and cold breakfast. We all hope to see you back soon. Sincerely, Paul GM

"Best hospitality in oceanside!!!!"

5
User 04/09/2018

Shout out to Austin the supervisor at this location. He really knows how to talk to people with respect and went out of his way for my wife and I to accommadate us in such short notice! Also a huge shout out to Holly a receptionist at the front to deal with our bull crap and gave us great knowledgeable information about the area and accommodated us for comforts and anything we asked she was on top of it we didn't even really have to ask you already had it waiting for us thank you guys for a great experience there a Best Western we will recommend it to all of our friends and family you guys are awesome! You don't find Hospitality like this anymore thanks again guys you guys rock!!!

"Hospitality at it's best"

5
User 04/09/2018

This hotel is amazing. Rooms are big and very clean. The hospitality of the staff is untouched. Austin and Holly went above and beyond for my husband and I on every occasion. Would recommend to all family and friends.

"Oceanside Gem"

5
rodolfog338, joliet IL, United States 03/09/2018

Conveniently located within walking distance of the ocean,restaurants, and shops. I highly recommend this location for its overall quality and customer service; it is truly an Oceanside gem! Chris and Amanda at the front desk were very friendly and professional.

"Beach Trip"

5
User 02/09/2018

We went to oceanside for a family beach day, I'm so happy I booked this hotel great location clean rooms great coffee & the breakfast was the cherry on top! I would recommend this hotel and I'm defenetly coming back!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Griselda1016 We are glad you stayed at the Best Western Plus Oceanside Palms for your family beach day. Our hotel is ideal for beach getaway as it is within walking distance and our parking is free (great savings). Thank you for recommending us and we look forward to your return! Sincerely, Paul & Staff

"Breakfast was surprisingly good"

4
World Passport, Los Angeles, California 01/09/2018

We walked from the Metrolink station, about 20 minutes. The area is okay. There are lots of other hotels or motels next to each other. Room was spacious and clean. There's a tea/coffee maker and a small refrigerator. AC is quiet but if you book a room with 2 queen beds, one of the beds is pretty close to the AC unit that is located right below the window. It's freezing cold at night and stuffy if you don't turn it on. So the entire night I kept turning it on and off. There were 3 of us in the room. For a couple, it's best to book a room with 1 king bed so the bed won't be so close to the AC unit. Breakfast was surprisingly better than expected from a Best Western chain hotels. The rate is not cheap on weekend (summer). We paid almost $300 for a refundable room.

"Worth it"

4
sledgefox, San Francisco, California 30/08/2018

We were looking for a hotel in a beach town during our visit to Legoland and this fit. Good place, No complaints. Pros - Good breakfast. included warm break fast options like sausages, scrambled eggs, etc. - Clean rooms everyday - Pool Area Must say that the breakfast staff is doing a great job efficiently restocking the breakfast area. Cons - Location is just OK. While this is close to the beach, would look at some of the hotels AT the beachside next time. It is near the freeway though.

"Nice Lobby and Oudoor Spaces. Indifferent Staff."

3
ruinslover, Golden, CO 23/08/2018

This hotel is fairly well located in Oceanside and decent compared to the majority of hotels there. There is nothing particularly terrible or wonderful about it. The bed was comfortable, the pillows were not great. Breakfast was acceptable, but the food was not high quality.

"Friendly Front Desk"

4
ruzedpablico, Surrey, Canada 22/08/2018

After a long day of driving, we walked into Oceanside Best Western to meet Brandon at the front desk. Hands down, he is the friendliest and most helpful person we've seen this whole trip (consisting of 9 hotels in 5 states). The hotel was clean and comfortable. The breakfast was good with a lot of choices for the family. The area was close to the marina for dinner and beach as well. Overall a great experience, starting with Brandon.

"Best hotel in Oceanside!"

5
jeannesells4u, Lockport, Illinois 22/08/2018

We have been visiting the north county of San Diego for the last four years. We normally read reviews of hotels before we select one in this hotel had really good reviews. The beds were the most comfortable beds we have slept in such a long time and the pillows were big fluffy and wonderful. The location is awesome and the staff is helpful and friendly. I definitely would recommend this hotel to anyone coming to visit the area. The breakfast buffet was fresh and had a lot of different options. The staff is also very helpful in the breakfast room ! The rooms are clean and spacious in the exterior the hotel is very nice with plenty of parking. We would definitely stay here again and recommend it to others!

"Friendliest Staff"

4
Renee' D, Moreno Valley, California 17/08/2018

Nice rooms, great breakfast and good location. Every staff member I came in contact with was super friendly. The front desk went above and beyond to make me feel welcome and met my every need. They could not have been more accommodating.

"Best location for North San Diego"

5
rogersison, Costa Mesa, California 17/08/2018

Looking for a great place to stay? Look no further! Great place and best service! I come here every two weeks and it's always clean and professional. Conveniently located to shopping and dining. 10 minute drive to LEGO land.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear rogersison, Thank you for your loyalty to our hotel! I appreciate the excellent review and please stop to say hi next time you come. Paul Terzis GM

"Great place to stay"

5
rsergieva, Seattle, Washington 07/08/2018

We stayed here for 2 days and loved it. At the front desk Brandon and Angelica were wonderful. They were helpful and even suggested some good restaurants upon my request. The rooms are clean and very quiet.

"Just what the doctor ordered!"

5
Katherine H, Long Beach, California 06/08/2018

I was under a lot of stress and my doctor told me I needed to get away and relax. Drove down and spent 2 nights here. It was wonderful! The pool temp was perfect, the spa temp was just that right sweet combo of being warm and relaxing but not so hot you're ready to jump out in 5 minutes. Friendly staff, surprisingly quiet, even though there were a quite a lot of families with small children.

"Great Hotel"

5
B M, DFW area 06/08/2018

Came out to the area to visit my son stationed at Camp Pendleton for a few days and wanted something close to the base so he could easily get to and fro from the base. This was a perfect location. The hotel was very clean and within walking distance of beach and pier. So we were able to park the car and not have to deal with finding parking spaces closer to the shore. I think the hotel was at capacity. Staff was very, very friendly and helpful. Breakfast was amazing and the workers who were maintaining/restocking it were very efficient. The breakfast area was completely full with guests (including outside seating) and yet, they maintained all the selections. I was very impressed.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear B M First, thank you and your son for service to our Nation, I am very pleased we played a role in making this visit exceptional and thank you for recognizing our staff while you enjoyed our complimentary breakfast. Hope to see you back soon! Sincerely, Paul GM

"Excellent!"

5
carriern428, New Hampshire 04/08/2018

Stayed here 7/9-7/13/18. Wonderful stay! Excellent accommodations, walking distance to the beach. Plentiful, delicious breakfast offerings. Nice pool, nice hot tub. Room was spacious and clean. Housekeeping was always timely and left the room clean and tidy. Great value. Would DEFINITELY stay here again if we ever found ourselves back in Cali.

"Memorable visit"

4
User 03/08/2018

Once again we experienced outstanding customer service. From the time we arrived to the time we left. Everyone was welcoming and willing to help. Veronica in the breakfast area, was amazing always offering assistance with a smile. She made everyone feel welcome and at home. Thank you Veronica and the rest of the staff for being such great hosts. We are looking forward to another stay.

"Lauren visit"

5
Frank L, St. Johns, Florida 03/08/2018

We spent three nights here through today and are coming back Sunday night. The location is close to the downtown, Pier and Pendleton, we were here to see out daughter. Rooms were well kept. The breakfast staff is remarkable. We were here 8/1-3. I had a coffee spill Wednesday morning and they were all over it and concerned about me. They were ready to get you anything you needed to make your breakfast a delight. Food was great too. Thank you for making our visit a pleasant one!!

"Great service and nice room, Terrific family location"

5
kslaboch, Reno, Nevada 01/08/2018

The staff at the BW+ were super attentive, our family of 4 stayed for 3 nights in July 2018 and the employees made us feel like friends. They were great about stocking pool towels, answering questions, and the breakfast was a great variety (and they kept it full of options each morning). Location-wise, it's not far from the ocean and plenty of restaurant choices. The pool and hot tub area were popular for families and groups to eat meals and BBQ together. The room itself was good; we did have to move rooms an hour after checking in due to a plugged sink in the first room we were given... but we had no further problems with the second room and we slept well on the 3rd floor. The bathroom had a triangular-shaped shower, which was unusual. We really enjoyed our stay and hope to return someday.

"Family Beach Vacation"

4
Julie H, Phoenix, Arizona 31/07/2018

The staff at this property were amazing! Our check in process was quick and easy. My family enjoyed the complimentary breakfast-something for everyone. Our room was comfortable, although I wish I had know there was only a shower and not a tub. Access to the places we wanted to visit in Oceanside and Carlsbad were a quick drive. There were a mix of other travelers staying at the hotel-soccer teams, mission trips, international travelers and family vacationers like ourselves. We had a pleasant stay and would return!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Julie, I like to thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am also happy you enjoyed your vacation and our wonderful free hot and cold extensive breakfast. I will check and see why we did not offer you the option to upgrade to a premium room so to accommodate the need for a tub, our premium rooms feature a tub. I am looking forward to your return. Sincerely,

"No complaints. "

4
mrwalker123, Stockholm, Sweden 19/07/2018

Stayed here for two nights with my family. Ok location, not very far from the beach. Plenty of parking, at least when we stayed there. The room was clean. Guest laundry conveniently located by the elevator. Friendly staff. Would stay here again.

"Vacation Destination Hotel"

4
Shane G, Kansas City, Missouri 18/07/2018

We have traveled to Oceanside many times and love staying at the BW+ because of the location and price. It is very conveniently located to the harbor area (walking distance) and the main drag of Oceanside. The staff has always been friendly and accommodating. We will be back again soon.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Shane G, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am glad that we met your expectations and appreciate your loyalty. Sincerely, Paul GM

"Trip away from home"

5
User 15/07/2018

Great service the man here named Austin was wonderful he made sure we were all comfy and cozy as well as the rest of the workers.. Austin was just the one I had talked to and he was very friendly and very well professional.. Thank you and a big shout out to Best Western Plus Oceanside Palms

"Very pleasant stay"

4
DanDB1974, Diamond Bar, California 13/07/2018

Very clean rooms. Shower is a little small. Staff at all level are friendly and pleasant. Great breakfast bar included with the stay. The only issue is the super slow internet. Perfect stay if internet works.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear DB1974, Thank you for your review. I have forwarded your comment about the internet speed to both out IT company and the internet provider, Cox. Overall it looks you enjoyed your stay and thank you for complimenting the staff. Sincerely, Paul T

"Fantastic Place to Stay"

5
slgreen09, Fort Smith, Arkansas 11/07/2018

Not only is this within walking distance to the beach, it is also a very nice hotel with amazing staff and the breakfast is great! We highly recommend this hotel! The staff was so helpful and very accommodating! Thank you Best Western Plus!!!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear slgreen09, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside CA. We are pleased that you enjoyed the complimentary full breakfast and the staff exceeded your expectations. We also appreciate recommending our hotel to those planning coming to our town. Sincerely, Paul GM

"Great place"

5
User 11/07/2018

We stayed here for a few nights took my family out there , friendly staff. Clean rooms. Short distance to the beach . Easy highway access. Restaurants near by. Would recommend this place, family friendly.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Jennessyhenenessy, My staff and I thank you for choosing the Best Western Plus Oceanside Palms. I am thrilled we met your expectations, you enjoyed what our city has to offer in a very convenient way and recommending us to others. Sincerely, Paul

"Waffles by Tracy"

5
User 09/07/2018

Well this is a well run clean hotel. Tracy will help you make yummy waffles! And will brighten your morning, the breakfast is better than most hotels. Excellent tv viewing, nice pool, and superb location, close to harbor.

"The most dopest and friendliest staff!"

5
willowandtara2012, Province of Vicenza, Italy 06/07/2018

Angelica, Griselda, Chris, Austin, Holly, Racheal, Adriana, and Gaby all deserve a bonus for their hardwork! They are very professional, funny, and energetic, they never skip a beat! You all keep it up and dont look down! ??????????

"Impressive!"

5
User 01/07/2018

Impressive! This hotel is on my list of places to stay in Oceanside. The hotel is impeccably clean. They have a friendly and helpful staff. Amenities such as washers and dryers, spa, heated pool, outdoor gas grill at the pool, gym, business center and an outdoor area with tables next to a fire bowl. The breakfast was delicious with a menu that varied every day (we stayed 4 nights). There is also the option to eat breakfast outside on the adjoining patio dining area. The hotel is within walking distance of the beach, shopping and restaurants. It is a great value for the money. The hotel has a very peaceful relaxing vibe. It is a great place for families, business trips and couples.

"Austin went far and beyond !!"

5
igormisas, Fort Lauderdale, Florida 25/06/2018

After arriving to Oceanside at 1:30am I discovered my hotel was one of those hotels from hell !!! Left this place at 3am lookinf for a Hotel, arrived to Best Western Plus Oceanside Palms and the front desk attendant "Austin", helped in everyway possible!! He did not have a room for that first night but he took it in his hands to find me and my family a place to stay, he did not only find a place but he found it at a convenient rate, almost 50% less then the rest of the hotels in the area. The following days from there on I stayed in Best Western Plus Oceanside Palms, at a convenient rate, 5 star attention, clean rooms, good breakfast and great staff !! Recommend it 100%

"Short But Sweet"

5
User 23/06/2018

We checked-in to the hotel pretty late at night and then out again rather early the next day. BUT... our experience was great. The staff was friendly and fast, and the room was comfortable and beautiful. They have great amenities and the breakfast was plentiful and delicious. Thanks to Tracy and her staff for doing such a great job keeping the food fresh and full as well as quickly cleaning tables for the next guest to find a place to enjoy their meal. Thanks to Monica at the front desk for multi-tasking by checking me out of the room while helping fulfill another guest's needs. She was very fast and friendly and ensured I had the best possible stay. Thanks Best Western Plus Oceanside Palms!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Andrea, Thank you for choosing the Best Western Plus Oceanside Palms. I am thrilled you had a wonderful experience and my staff, especially Trace and Monica, offered excellent service. I am also pleased you had the opportunity to enjoy our complimentary full breakfast!. Sincerely,

"comfortable quiet stay"

5
User 20/06/2018

We only stayed for one day and night but had a very pleasant experience. The room was nice and clean and most importantly it was quiet. Waking up in the morning, I almost forgot I was in a hotel with a bunch of other people all around me in other rooms. Breakfast was decent though I wish they had more healthier and natural options. Cereals were all pretty sugary. A nice surprise was gluten-free and dairy-free options if you ask. I believe her name was Tracey, she was very pleasant, got me some soy milk (Pacific brand, wasn't expecting something that nice) and I heard her chat with other guests and making helpful recommendations about what to do and places to go. There were plenty of condiments and they obviously pay attention to detail, there. Nice natural-leaning toiletries. I'd definitely stay here again.

"Definitely overrated in a bad area"

2
traveltime111, Los Angeles, California 16/06/2018

I walked in here and sat in the lobby less than a half hour to charge my phone so I could check reviews for this hotel and transfer money to my bank account for payment. First of all, the lobby is not much larger than a bathroom with tacky, cheap looking, uncomfortable furniture. The staff were watching the lobby TV and only after 20 minutes did they think to put the remote back so customers can see what they want. They also ignored me when I walked in. When I tried asking about rates/rooms the only person to make eye contact was a small, dishevelled, poorly dressed man with no name tag or anything to indicate he worked there. He was just staring at me relaxing on the customer side of the reception desk. He quoted me over $400 for 2 nights which is frankly ridiculous for a budget hotel chain outside of a major city. I said I wanted to check review sites while charging my phone which was another 10 minutes. With no one else in the lobby and a mostly empty motel, he demanded I leave the premises immediately for sitting in the lounge checking info on it on the internet(consider my time there was less than a half hour). He also refused to show me a room first. This rude character ranks in my bottom 10 ever encountered for business managers at hotels or restaurants. The area is also sketchy with a strip club nearby and fast food across the street=no nice atmosphere compared to a nice hotel on the beach.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Traveltime111, I believe you are reviewing the wrong property. Many of your descriptions do not fit our hotel, the lobby, the staff without uniform, we do not have a lobby TV as our TV's are located in the business center, lounge and dinning room area, we also not a motel as we are a 3 Diamond AAA rated mid scale hotel. I also and sincerely believe that had you stayed at our hotel, it appears you did not stay at the property, your review would be very similar to the 900 other reviews we have received. Sincerely,

"Most AMAZING customer service ever"

5
User 09/06/2018

From the moment I walked through the doors, I was instantly greeted by two amazing associates. I learned their names were Angel & Monica. They both made me feel extremely welcome, as if they truly wanted me there. They were both extremely helpful in getting checked in and making suggestions for things to do that evening. Every time we walked through the doors, no matter who was there, they would welcome us back with excitement. The morning crew at breakfast was great as well. Best free breakfast EVER!! Easily a $15 buffet, included in the price of the room. Every employee from the General Manager (who I talked to on Saturday morning at checkout) to front desk to breakfast crew, everybody was very friendly and helpful. Room very clean and comfortable beds. Top notch hotel! Great Job to your entire team!! It all starts at the top and flows down. This is a 10 star hotel on a 5 star scale!

"Excellent Customer Service"

5
User 06/06/2018

My friend and I stayed here two nights ago. They had exceptional customer service, just like the Best Western Inn and Suites in Aurora CO. Everyone was very friendly and educated on the surroundings of the area. We received a little history lesson along with our stay!

"Love this location!!!"

5
melissastraugh, Temecula, California 31/05/2018

My fiancé and I stay at this hotel at least every month and we have had the option to stay elsewhere yet we still always choose this one. The service is phenomenal!!! Every time we've come, each staff member is so friendly and helpful. Just checked in recently and Monica greeted us with such a friendly smile and even though she was in training, she was doing an excellent job. Very friendly and signed us up for rewards!!! Definitely recommend this location, it's close to the beach, right in the middle of downtown, and the breakfast is delicious!

"Walkable to restaurants and pier"

4
Pittmas, Dallas 28/05/2018

Good pricing, comfy bed, very clean room (I bring my blacklight flashlight and always check; the room was almost perfect.) Great breakfast. Our foom looked out on a noisy trailer park, so be certain about which side you are booked on. No bathtub at the standard room rate; they wanted more money to switch to a room with a bathtub. Big disappointment.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Pittmas, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad to know that you enjoyed you stay and approved of the cleanliness and hot or cold complimentary breakfast. What is interesting about your comment on bathtubs is that we had them until 2016 when Best Western new directive made us convert to new stylish showers. We do however feature bathtubs in our premium, kitchenette rooms. Sincerely, Paul T

"Great Hotel"

5
Achie C, Versailles, United States 22/05/2018

Great hotel and very friendly staff that bent over backwards to help us find deals and a Great Place to Eat, clean and comfortable bed, Great Breakfest only a mile or two to the ocean/beach. Great Resturants near by.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Achie C, Thank you for choosing the Best Western Plus Oceanside Palms. I am really pleased we met your expectations and you had a wonderful stay while visiting Oceanside. Sincerely, Paul Terzis GM

"Excellent Value"

4
Vadnais C, Carlsbad, California, United States 22/05/2018

Was impressed that they had reading lights over beds. Also that they had remote in glove that said it was clean and sterile! That was a first that I saw this. Excellent idea to keep remotes cleaned!! Good price for mid week. But the distance to walk from 3rd floor to ice makers and elevator very far and a work out! But all and all a great place to stay!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Vadnais C I am glad you chose to stay at the Best Western Plus Oceanside Palms. Thank you for noticing the little things that make a stay at our hotel a great experience. I am happy to announce that a new elevator was installed on the other side of the building, should be in service soon. Sincerely, Paul GM

"I liked it!"

5
Melissa B, Lancaster, California 20/05/2018

We visited Oceanside for our kids' birthdays. I looked all over for an affordable room that would accommodate 4 people. For those of you who have teens know that one teen girl and one teen boy does not usually make the kind of combo where they want to share a bed. Now these are my step kids so sharing a bed wasn't super comfortable for me either. We arrived at the hotel and I had searched like crazy for a place with 3 beds OR 2 beds and a sofa bed. I swore that's what I reserved here however when we got here it was a King bed and sofa bed. Oops. The girl at the front desk said they dont have those kinds of rooms so I'm pretty sure I misread. She assisted me with changing it to a room that was larger in size with 2 queen beds. The kids volunteered to share. The room had a kitchen, huge bathroom, dining area, fridge, and microwave. It was actually perfect for us. With my government discount it was $167 which I felt was good. Deposit was $50. The hotel was really nice and had a small gym, pool, jacuzzi, and served a full and complimentary breakfast from 6am to 10 am. To me that was well worth the price considering how much it is to feed 4 in a restaurant and the breakfast was good. ALL of the staff was nice and on top of their game. FYI, the beach and restaurants were all walking distance from the hotel as well. If/when we go back this will more than likely be where we stay again. Enjoy!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Melissa B Thank you for the perfect rating. I am also glad my staff was able to make your stay great by making some adjustments. It is also an enormous compliment that should you return you will again stay at the Best Western Plus Oceanside Palms Sincerely, Paul

"Best Stay/Staff Ever"

5
Paul j, Bothell, Washington 06/05/2018

This Hotel is clean comfortable and in a great location. Great breakfast as well. But the staff put this Best Western over the top. Every person we encountered went out of there way to be friendly and welcoming. The only regret we had was leaving this awesome hotel one day early to stay at the Hilton Garden inn San Diego. We wanted to visit Little Italy/San Diego bay front and have a short drive to the airport. They did let us check in super early but what a mistake we got an adjoining room which was loud ,A/C kept shutting of making the room hot . The person in the adjoining room left tv on when they left but when they came back at 1:30 am I had to call . They came right up but you can still hear everything. The staff didn't ask at check out if are stay was good and didn't seem to care if it was or wasn't. For twice as much money per night. Next time we will stay at this fantastic Best Western and take the train down(very convenient) to in enjoy Little Italy and the San Diego bay front. If you want to get in right the first time stay here.Thank you Best Western Plus Oceanside Palms! Best Stay/Staff ever!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Paul J First, great name!!!! What an awesome review and I am so happy that we exceeded your expectations....I am very proud of the staff's friendliness. I also appreciate the recommendation as word of mouth is invaluable! Looking forward to welcoming you back. Sincerely, Paul GM

"Great!"

5
kbob00890, Albuquerque, New Mexico 05/05/2018

Amazing place to stay. Rooms are comfortable. There's a grill outside next to the pool! Oceanside pier is close by!! Breakfast was always good!! The staff were very helpful. Checking in was fast... check out was easy.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear kbob00890, Thank you for choosing the Best Western Plus Oceanside Palms. It is great to know we met your expectations and you had a great stay! Sincerely, Paul

"A Gem!"

5
mrsolgin, Diamond Bar, California 02/05/2018

We are so happy we found this place. The staff goes above and beyond to make sure their guests are well taken care of. The full breakfast was fantastic: bacon, eggs, waffles, yogurt, fruit, toast, etc. Registration was simple, the room was nice, the pool serene. Everything was wonderful and we are already booked to return this summer!

"Excellent experience"

5
ericclapper4, Las Vegas, Nevada 29/04/2018

Great staff, decent rates, nice room, good free breakfast. We got in late but everything was still great. Loved the room with nice shower (not just the typical tub shower plastic fixtures. ) Breakfast was good and a lot more than just pastries and bagels like at some places.

"Loved the pool"

4
WalterbWa, Oak Harbor, Washington 29/04/2018

One of the better pools I have used at a BW. The rooms were nice but not much in the way of views. Parking was catch as catch can. It was a long walk in the rain (yes rain) to the restaurant from our room.

"Refreshing Stay"

5
User 25/04/2018

Registration was fast and easy. Attendant was very accommodating and informative, providing a room with the best available vantage point and recommendation for dining at the harbor. It was necessary for us to check out early the next morning so we missed the 6 am breakfast. However, the night attendant Ashley was extremely helpful by recognizing this and prepared a very welcomed "sack breakfast of yogurt, fruit and breakfast bars. This was totally unexpected and so much appreciated at such an early hour (3:00 am).

"Oceanside Weekend visit"

3
danielrkagan, Westfield, New Jersey 19/04/2018

Hotel has nice extierier and good location. While breakfast was very good and above average for being included in the price, I felt that the $225+ / night fails to deliver on overall value. Room was big and had a nice fridge, A/C barely worked and pillows were horrible.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear danielrkagan, Thank you for choosing to stay at the Best Western Plus Oceanside Palms. I value our customers feedback both positive and negative so to always improve. We carefully price our product to always offer value with many free amenities such a large breakfast selection with both hot and cold items, free parking, a significant value for a hotel so close to the beach, free Wi-Fi and concierge services. I always encourage our guests to sign up for Best Western rewards and take advantage of discounts and points that add fast for free nights and other offers. I hope to see you back soon. p.s.The A/C was replaced.

"Home Away from Home"

5
Jocelyn L, Goodyear, Arizona 07/04/2018

We arrived late in the evening at this hotel after a long day from Legoland and everybody is so exhausted. I thought the check in process is going to be hassle but I was wrong. It was lightning fast and we are in our room in no time. The following morning, we went to the breakfast area, they have a huge selection of food and one of their staff, Stacey is so amazing. She is definitely the person you want to see for you to start a great day. The location of this hotel is great. Everyone is nice.

"Excellent Hotel for Business & Family Stay"

5
User 04/04/2018

I'm a busy business traveler and chose this hotel online. The photos match the hotel; it is simply outstanding in service, amenities and overall look/feel. It's hard to create a space for both business travelers and families that works for everyone...but this hotel does it. I was really impressed with the service and the upgrades throughout the hotel. Fantastic place!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Michelle B, Thank you for choosing the Best Western Plus Oceanside Palms. I really appreciate your comment and recognition that we offer service and value to both leisure and business travelers. Sincerely, Paul Terzis GM

"Your best option for hotels in Oceanside, CA"

5
savannah916, Oceanside, California 03/04/2018

This hotel rocks. I had to stay there for several weeks because of construction at my apartment. The staff were incredibly friendly, offered personalized service, and were attentive to guests' needs. Good location, CLEAN rooms, free breakfast, mini-fridges in every room, across the street from In 'n' Out. I want to list all the staff who helped me while I stayed there but really...EVERYONE employee there is great. Everyone. I didn't meet a single staff member who didn't make me smile or laugh in some way. It's not the least expensive hotel in the area but you can be sure that at this hotel you're getting quality service, clean rooms, and extremely professional staff. Thanks, y'all!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Savannah916, Thank you very much for recognizing my staff, they are a big reason we receive so many positive comments. Sincerely, Paul Terzis

"Great location, great employees"

5
dianamichellesa, Yuma, Arizona 31/03/2018

Great location hotel was really nice. Employees are always smiling great customer service. Will be back for sure. All amenities look great. The lemon water at check in is a nice touch. All areas are pretty clean

"Good place to stay"

4
User 19/03/2018

My kids and I stayed at this hotel during spring break for 3 nights. I usually book suites but my friend already had a room there. It did not disappoint! They room is small but comfortable and clean. It has a big restroom and shower. Hot breakfast with many options. Staff was very friendly. I definitely recommend. Plus it had a nice, far view of the ocean.

"Very Comfortable, and Convienient!"

5
Nina B, Paso Robles 18/03/2018

This was a business trip, but if I need to be in the area in the future, I will remember to look up Oceanside Palms for a room! I'll be back! I really felt the staff was helpful in selecting a night life spot for a mixed group of co-workers. The suggestion of Masters Kitchen & Cocktails was spot on for dinner! I highly recommend it!

"Great breakfast, wonderful stay!!!"

5
User 18/03/2018

Great hot breakfast bufffet, laundry mat available and pool and hot tub was great after the ocean. Tracy the breakfast attendant was delightfully friendly and made our morning's great. The hotel lobby was fresh and beautifully decorated.

"Convenient"

5
Robert U, Henderson, United States 17/03/2018

Property is convenient to beach, San Luis Rey Trail, and harbor restaurants. All within walking distance. Being able to walk is important since all streets are metered parking. Property is very clean and staff are very professional and helpful.

"Great Service and Value"

5
cassandra2009, Philadelphia 17/03/2018

Wonderfully pleasant BW Plus. Terrific staff, nice amenities, good rooms, decent breakfast, very clean. Good location and incredible value. Really, there is nothing more than could have improved our stay.

"Solid 3.5, close to beach"

3
ChatWithMatt, Arizona 15/03/2018

Hotel is nicely appointed. We reserved the room with the kitchenette. The kitchen area is extremely small, but works. The hotel sits on a strange intersection which has visitors crossing the double yellow line most of the time to turn into the parking lot, with traffic behind you wondering what you're doing. Good breakfast in the morning. The rooms were extremely noisy. My suggestion is to stay as far away from the pool as possible. "Close to the beach" means a 10-15 walk. It won't be our first choice in the future, but I wouldn't avoid it.

"Great hotel, clean, comfortable and close to the beach. We would stay here again!"

4
User 13/03/2018

Great hotel, clean, comfortable and close to the beach. We would stay here again! Oceanside Harbour is nearby which consists of some nice shops and restaurants. The hotel is situated close to the train station for ease of getting into San Diego

"pleasant hotel stay"

5
User 13/03/2018

This hotel was clean, the staff was very pleasant and helpful. I will stay here again when I return for a visit. Close to Oceanside beach, pier and harbor. Great beach town and close to Camp Pendleton.

"Good value for the location"

3
Tim95624, Sacramento, California 07/03/2018

Spent two nights in late January for a family event in Oceanside. A little difficult to get to but the room was clean and staff were friendly. The free breakfast offered a wider variety of choices than some other places we have stayed. We would stay again.

"Great/informative front desk"

5
User 18/02/2018

The front helped my wife and I decided on a place to grab some grub. Angelise even gave us a map. Our tv wasn't working either when we first checked in but they sent up the maintenance guy ceaser he was very friendly talked to us about our trip and he gave us some advice on where to visit here in oceanside while he was trouble shooting whatever box was on the back. Breakfast was delicious and the pool and Jacuzzi helped us relax. Will be coming back for sure.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you so much for staying with us. It's wonderful to hear our team was able to help you out during your visit and make you feel comfortable. We look forward to having you back in the near future. Best Always, The Oceanside Palms Team.

"Great stay, Welcoming facility, terrific staff"

5
User 12/02/2018

We've stayed at this facility many times. Our stay was made particularly comfortable because of the attention to detail. I would like to mention Angelica in particular for her enthusiastic and welcoming attitude. She is great!

"Close to all the area attractions and beach."

5
User 08/02/2018

The hotel is well appointed and close to the beach and Oceanside Harbour. Would recommend this area of San Diego for future vacations! The staff were friendly and made every effort to make the guests feel welcomed and relaxed. Breakfast was always a pleasure, they even made sure we were comfortable for our family Super Bowl party ! ( a great game in spite of a Pats loss, congrats to Eagles Pa ).

"Superb"

5
User 07/02/2018

Where can I start? This is the best place to stay starting with the friendly staff with good morning to the amazing breakfast and fast internet. The location is perfect and the price is perfect. The cleanliness cannot go unnoticed! Thank you for an excellent time!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear maryM4385RX, I like to personally thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am very pleased that we met your expectations and you had a superb stay!!! Sincerely, Paul C Terzis

"Good for business - nice breakfast and easy parking."

4
nano805, Santa Monica, California 03/02/2018

Overall the hotel is very good. Super clean and new. Check in was a breeze. Paid $150 per night. Wifi is strong and easy to stream Netflix. Only gripe is the shower pressure. Felt I was taking a shower with a tiny stream of water. Centrally located with access to the freeways. Parking is safe and free. Bathrooms are nice and good sized.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you for choosing to stay with us for your business trip to Oceanside. We're glad to hear you enjoyed your visit with us and hope you can come back again soon. Please reach out to us to let us know which room you were staying in so we can look further into the water pressure in the shower. Best Always, The Oceanside Palms Team.

"Two night stay in Oceanside"

4
m_m_mendoza_mm, Santa Ana, California 03/02/2018

If your looking for something affordable and elegant looking. This is definitely a winner. There complementary breakfast is definitely better then most affordable places. The room comes with a kitchen in case you are wanting to cook yourself. Complete with utensils, pots, pans, and anything else you might need. The pool wasn't all that. But they are very close to the beach. Better off going to the beach. Parking how ever I can't give you a rate on that. I didn't bring a car on this stay. Reason for a good experience there staff during my departure was not friendly and gave me dirty looks. Also when I asked for a bag with please and thank you. I did get a your welcome attitude more of can you please just leave. That is my only reason for not giving them excellent. You should have more caring employees like the perso during my check in. I checked in at night she was alone and had a positive metal attitude. Made my family and feel welcomed. She checks us in, in a timely manner. She was all by herself. The morning person who gave me attitude was with help.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
We're so glad you chose one of our Premium Kitchenette rooms for your stay, it's the perfect option for long term or family visits. We hope we get the pleasure of hosting you again in the near future.

"Nice Hotel"

4
User 02/02/2018

Liked my stay here. They upgraded my room for a small price. Room was clean and had a nice kitchen area. View was of an old motel adjacent to this property. Lobby clean. Staff helpful and friendly. Breakfast was fantastic with a wonderful staff. Within walking distance to good restaurants and bars. Housekeeping could have been better. Parking is free.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Anthony, Thank you for taking the time to share your review with us. Great to see you enjoyed your stay. Please reach out to us about the housekeeping, we'd love to know where we can improve. Best Always, The Oceanside Palms Team

"Second star because its right near In and Out Burger"

2
richardisaburston, Boise, Idaho 31/01/2018

This hotel was clean and near In and Out Burger. For that, it gets two stars. The walls were paper thin. The staff was oblivious. The TVs were from the 1980s. The Alexa didn't work. The breakfast was dry. The coffee was cold.

"Very Pleasant stay at Best Western Plus in Oceanside"

5
Tim S, Nipomo, California 31/01/2018

We have been here a few times and are never disappointed. Excellent rooms, clean and spacious... Breakfast is great... simple but good... and the employees are top notch!!! I want to particularly point out Angelica at the front desk.. She was very very helpful and professional in dealing with a minor issue which we caused.... She is fantastic!!!

"Excellent hotel"

5
Reba8000, Boulder, Colorado 29/01/2018

The hotel seems new, or newly renovated. The room was beautifully appointed -- sleek and modern. Comfortable bed, large shower, and incredibly soft bath towels. Nice fire pit out front. Robust breakfast (eggs, potatoes, sausage, pastries, DIY waffles, bagels, toast, various cereals, etc.). And the most courteous staff possible -- everyone we met was friendly and helpful. Only downside is that the internet is a little slow -- I had to use my phone as a hotspot to send a few work emails.

"Visiting Family"

5
Ken C, Playa Blanca, Panama 20/01/2018

My wife's family is nearby and we have stayed here before. It is an excellent localion, very clean, cute, and comfortable. The breakfast is great, with many options, well displayed, and nice setting. It is also a good value for the area.

"Great stay, Super clean and Great value!"

5
Emily B, Martin, Michigan 20/01/2018

From the moment we walked through the doors, this place was beautiful, the staff very friendly, especially Jessica Duron! We had such an enjoyable stay and could not have been happier with our accommodations here!

"Great stat"

5
User 20/01/2018

We were able to book a couple of rooms for our family last minute and it was a great stay. Breakfast was good and the rooms were super clean and comfortable. It has a great location close to the base so we can visit our marines :)

"Great value "

5
Janice M, Boston, Massachusetts 18/01/2018

Very pleased with my recent stay at this best Western in oceanside. My experience was consistent with the other predominantly positive reviews. My room was clean, quiet, and very comfortable. It had all amenities I needed. The staff were pleasant and helpful. Breakfast was fine -typical hotel breakfast foods but there were a number of options offered. I would not hesitate to stay here again.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Janice, We're so pleased you were happy with your stay. It's great to hear you'd join us again when in Oceanside, we are looking forward to that visit. Best Always, The Oceanside Palms Team.

"Very pleasant stay with great chocolate chip cookies and terrific breakfast!"

5
morris91030, South Pasadena, California 16/01/2018

Went to Oceanside to visit some old friends and stayed here based on other's recommendations. Everything was just great - very clean room, well-equipped business center, close to everything. What's not to love? We plan future trips to Oceanside and will certainly stay here whenever we're in the area!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Great to see you were happy with your friends recommendations & that you'll be coming back to visit us when in Oceanside. We certainly appreciate you sharing your review with our future guests and look forward to your next visit. Best Always, The Oceanside Palms Team.

"Last minute stay"

5
Cyndee B, Delano, Minnesota 16/01/2018

We were visiting from Minnesota for our daughter's softball tournament and were supposed to stay with family, but due to a flu breakout in their household, we were scrambling to find a place to stay before flying home. There were so many positive reviews about this hotel, that we decided to give it a shot and we are so glad we did. The staff at this hotel is exceptional! They gave us a room with an oceanview since it was our daughter's first time visiting southern California. The room was spotless and the beds were comfortable. The breakfast in the morning was the best we have had at a hotel. Truly phenomenal! Would definitely stay here again!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Cyndee, We hope your family is feeling better & we're glad to see we were able to host you in a last minute plan change. We're sure the California visit was a nice climate change from Minnesota & we hope to see you out here again soon. Best Always, The Oceanside Palms Team.

"Family enjoyed stay!"

5
Lovestotravelmom58, Hamburg, New York 15/01/2018

We booked two rooms for our family while in Oceanside. We were very pleased with our choice. Nicely updated rooms with comfortable beds. Family enjoyed the heated outdoor pool and hot tub. Good Breakfast with eggs, bacon, fresh fruit, waffles, juice, muffins, yogurt and cereal. Having Alexa in rooms were fun too!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thanks for taking the time to share your experience, we're definitely happy to see the family enjoyed their visit with us in Oceanside. Especially pleased to see you review our "Alexa" by Amazon personal assistant, we are the first Best Western in the WORLD to have this in all of our rooms. Please visit us again soon, The Oceanside Palms Team

"Nice Hotel, great staff"

5
dpayne04, Portland, Texas 15/01/2018

We made reservations at this hotel for the week of my sons graduation from USMC Boot Camp. Little did we know that the Hotel was 40 miles from the Marine base in San Diego. The reservations were for 4 days. When I explained the mistake I had made with the reservation, the manager worked with us and let us cancels our stay there so we could get a hotel closer to the base in San Diego. The staff also allowed other family member to cancel their reservation at the same time. The manager and hotel staff went out of their way to assist us and saved the trip from being a disaster. We stayed one night and we found the hotel to be very nice and comfortable. I would recommend this hotel to anyone visiting the area. We could not ask for a nicer or friendlier staff.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you for your families service and welcome to the Marine Corps family! We're glad to see that we were able to get you closer to your son's graduation & hope that you get the chance to visit us again should you plan another visit for the Camp Pendleton area. Best Always, The Oceanside Palms Team.

"Good Quality Room at an Affordable Price"

5
TopChef7, Palm Springs, California 11/01/2018

Located on the north side of Oceanside, this motel offers views of the beach and ocean. Plus, easy access to all the downtown restaurants, shops and bars within Oceanside. Rooms are clean and comfortable. A very good bargain.

"Pleasant People & Nice Stay"

5
Judith M, Cincinnati, United States 09/01/2018

We had a pleasant stay at this hotel. It was a convenient location. All of the staff were nice and helpful. The room was clean and spacious. The breakfast was well stocked and the breakfast area was clean each day.

"Quick trip to Oceanside"

5
Angel L, Mesa, Arizona 07/01/2018

I was able to check out hotel situations on Expedia before leaving home since it was a last minute trip. I booked my hotel on Expedia a few minutes before arrival. Walked right in to find our reservation all set up & was in a room within 5 minutes. Staff was helpful & upbeat for a late night arrival. Quiet hotel with your standard amenities. Breakfast was a nice perk too.

"Great Location, Great Value"

5
mary j, Agua Dulce, California 05/01/2018

This is our second time at this time of year at the Best Western Plus in Oceanside. Great value for the location. Easy walk to downtown, beach, or harbor. We have been on second floor and first floor. Both were quiet...thanks to quiet neighbors. The Alexa app was a nice touch, but when I tried to use it, she (Alexa) responded that the unit was not authorized or set up. Not a big deal...didn't really need to use it. Clean, updated decor and facilities. Will stay again when we are in Oceanside.

"Hotel is better than this experience"

3
User 04/01/2018

I think the hotel is overall a good place to stay. The room had a sink, stove, refrigerator microwave and plates, forks.....the sink made the room smell, the air conditioner/heater/fan did not really work. If I wasn't running around so much I would have addressed the issue. The one housekeeping I had come in did not really clean anything. The breakfast was good. I believe the hotel is overall better than my experience.

"Great family hotel"

5
nhuw2018, Woodbury, Minnesota 03/01/2018

Great quiet family hotel with nice variety of breakfast items. Short drive to legoland , 8 miles. Updated bathrooms, comfortable bed & very nice staff/ service. Quick & easy check in & out. Met our needs for family trip to Legoland. Short drive to beach which was very nice!

"Soccer team"

5
santosr2018, Yuma, United States 03/01/2018

Very helpful and always attending any needs. The front desk always had a positive attitude. The hotel looked great on the inside and the outside. I would recommend it to any coaches looking for a quality hotel.

"Friendly, modern, clean, great breakfast!"

5
Tanya C, Oceanside 02/01/2018

We are locals staying over for NYE, and were very pleased with the service, cleanliness, modern rooms, nice refrigerator and microwave, plus a great breakfast! The staff are pleasant and helpful. Great business center, and a firepit to warm you at night. No charge for parking, and very close to Oceanside downtown restaurants.

"Well run hotel"

4
User 02/01/2018

Clean rooms, nice breakfast, caring staff. Lots of parking. Close to Harbor and Beach, but little view and funky neighborhood. I would stay there again. Would have liked to use Alexa, but didn't know it was an option.

"Half the price"

5
User 28/12/2017

This hotel is within an easy walking distance to the pier, beach and local shops and restaurants. We called other places closer to beach and they were twice the price and in some instances, required a minimum two night stay. The Best Western is a great place, as you really only sleep there. Why pay more for a room, get some exercise and spend that extra money on food and tours.

"Christmas Travel"

5
User 27/12/2017

I was impressed with amount of people @ Breakfast. All so ordelly. Made Christmas Day (Morning) put a smile on my face. Oppertunity to stay at this Best Western Plus is suggested. Improve your travel lodging, you will like it.

"Will Always Stay at this Inn"

5
robertdB5544XQ, El Paso, United States 26/12/2017

I couldn't be happier with this Inn. The level of quality exceeded the cost of this Inn so we will stay here again. The staff is exceptional and the physical facility is outstanding. Great location. Good breakfast to start day.

"Quick trip for Christmas"

4
Eponine19, Tucson, AZ 25/12/2017

Was perfect for what we needed on a quick holiday at Legoland. Wish the beds were more comfy, but we had a nice stay. Quick drive to the ocean beach pier! The breakfast was really nice, just a bit busy.

"Would stay again."

5
ebonyb343, Sacramento, California 21/12/2017

I had no complaints and that's the best kind of stay. We booked to go to Lego land and everything was a breeze. Everyone was friendly and helpful. I would recommend others staying here, and I will most likely be staying here in the future.

"Internet Needs Service"

4
viettar2017, SAINT CHARLES, United States 18/12/2017

Internet would either kick me off during video calls or not load proper. The staff did what they could but someone other than manager had to access the WIFI room. Overall my experince was good. Close to Beach!!!

"Genuine Empathy + Excellent Customer Service During Stressful Time"

5
User 15/12/2017

All of the employees delivered excellent customer service, from our first phone call inquiring about availability, through our check in. My husband and I were very impressed that the hotel accepted animals free of charge for evacuees of the recent Lilac Fire; one of which was a 4 month old puppy. We were evacuated, and this eliminated extra stress during a rough time. The front staff was friendly and inviting, and they set us up with a larger room for our little fur babies.The room came equipped with a microwave and fridge, which was also helpful while being evacuated. Thank you for the genuine empathy and hospitality.

"Visit to LegoLand but loved Oceanside Pier!"

4
delldiana2, Austin, Texas 14/12/2017

This is a great hotel and convenient to LegoLand but also close to other beautiful local spots like the Oceanside Pier. The staff was wonderful. Thank you Alyssa for all your help! Rooms were great except the Alexa recorder. I unplugged it. I don't need Amazon listening to me snore. I wish I had more time to enjoy the breakfast but appreciated being able to take it with me to go as I had a busy day of sightseeing with my nephew planned!

"Very good value"

4
georgesb60, Silverthorne, United States 14/12/2017

Very good hotel. Very helpful staff. Good breakfast. Nice pool, spa and fitness room. location is convenient to most attractions and restaurants. Harbor is a 15 min walk away. Would definitely return.

"Worth it"

5
User 12/12/2017

Though I don't choose on where to stay while working out of town. This place is by far a favorite. To start with the helpful and friendly service from Angelica and Alyssa at the front desk always seem to put ease to the end of a hard days work and always go out of their way to help or do whatever it takes to help your stay go smoothly! The rooms are impeccable. If you have the time sit and get some Breakfast and if not they have a quick togo bags ready to go. I hope to continue my stay here while down here away from home and would definitely recommend if in area.

"BEST HOTEL NEAR OCEANSIDE PIER"

5
User 11/12/2017

Excellent Hotel , located nearby downtown, pier,harbor,restaurants . The hotel crew are very friendly and welcoming, clean and neat hotel,excellent food,great room amenities ,modern furnishing and comfortable bed,plenty parking lot,definitely coming back with friends.

"Helpful Staff"

5
Traveller_Brody, Langley City, Canada 10/12/2017

When we arrived check-in was easy with our prior room request being met and Isaac and Jesse recommended Venetos Italian Restaurant which was within walking distance and was an excellent experience. Tracy was very good at breakfast.

"Great staff, terrible beds"

4
Robert M, Halifax, Nova Scotia 04/12/2017

The beds we're not up to snuff, they were lumpy and really cheap, definitely not close to new. The outside of the building was good and the breakfast was great. No on demand or rental movies. I would consider staying if the beds were improved.

"Thanksgiving Visit"

5
I5637KYterryh, Goodyear, AZ, United States 01/12/2017

Clean facility, friendly helpful staff, complete and wonderful breakfast and convenient extras such as computer center, ice, snacks and restrooms. Very pleasant experience. Only problem was the location making entry difficult from CA 76.

"Great value hotel!"

5
CayceCallaway, Atlanta, Georgia 01/12/2017

This is quite a good value hotel with more upscale decor than you typically find with hotels in this price range. The service was excellent and the rooms were clean, modern and well designed. Our 2 queen bed room had a large shower. I would highly recommend this location for anyone staying in Oceanside (easy walk into the main shopping/eating area) or just needing a decent place to stay on the coast. This was my first stay at a BW Plus, but it won't be my last if they all look like this.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Cayce, We're happy to see you found stay so enjoyable and appreciate you recommending us to others. So glad to know you had a great first experience with Best Western Plus, we look forward to having you visit us again on your next trip to Oceanside. Best Always, The Oceanside Palms Team

"I will stay there next visit"

5
iduffy, Raleigh 01/12/2017

I loved my stay! I was going to stay in San Diego, but after one night at this hotel, and the exceptional customer service, I decided to drive to San Diego, and come back to Oceanside. The room was awesome! I slept well, and walked to the beach to exercise. What a great experience!

"The good and the Bad"

4
C5454TAlucys, La Verne, California 30/11/2017

Nice hotel, reasonable good location to downtown by car few miles. room was pretty nice. Problems were on multi day stays you must ( according to the desk )ask for your room to be made up by telling the maid if you can find the right one (UGH!). People at the beach using the hotel will bring their bikes in Except some will RIDE THEIR BIKES THRU THE AUTOMATIC DOORS INTO THE LOBBY quite a hazard and the desk said they did not see it. I almost got hit right in front of the desk. Entrance to property is off the main road and is a driveway steeply downhill and if vehicles come in to fast (as some do) it can be a very scary hazard to folks entering or leaving the hotel on foot ( be careful). Again the desk does not seem to pay attention to this either.

"Fantastic staff and clean hotel"

5
D1062WCpaulc, Alameda, United States 30/11/2017

Staff is professional, helpful, friendly and as good as any I have experienced anyplace I have traveled. The hotel is clean and overall well kept. Breakfast was above expectations. The pool and spa water was clean with the area immaculate. Felt safe and sound.

"Pacific Coast Ride"

5
BigButch52, Lafayette, California 28/11/2017

riding the PCH had a great time and this was the best for price, food and availability. We had a great time stayed 3 days and location and price was great. We went to San Diego Old Town and visited Julian and San Diego Seaport Village.....all on different days

"Good location, nice but expensive for the quality."

3
laurahD8600FF, Denver, United States 27/11/2017

Nice, quiet room. Bed was OK, pillows were lumpy and made of foam. The quality of the sheets could be upgraded to make this a much more comfortable room. The breakfast was a nice benefit and saved on having to go out. They offered a good variety and quality food. The location was great since it was walking distance to the beach and shopping. We would stay there again.

"Great Hotel for a great price!"

5
X4145RSjenniferw, La Habra, California 27/11/2017

Booked through Legoland Vacations, 7 miles from the park. Best hotel in general area and best rate. Really clean and beautiful inside and out. Only complaint is really firm bed which I personally don't like. Free hot breakfast and heated outdoor pool. Really nice, would definitely book again if in the area.

"Nice hotel reasonably priced"

4
Kimberly R, Midway City, California 22/11/2017

Stayed at the hotel to visit family nearby. Convenient to freeway and not too far of a walk to nearby restaurants. Very friendly and helpful front desk reception. Rooms were clean and comfortable. Breakfast was a bonus.

"Best Hotel"

5
User 14/11/2017

I'll start by divulging I have worked for Best Western 15 years ago; however, after a dismal stay at the Best Western in San Luis Obispo I refused to support the brand. That being said this review is about the Best Western Plus Oceanside Palm. This is one of the best hotels I have stayed at and not just compared to other Best Westerns but overall. What separates this property from the rest is the fact that they do all the little things right. When you step through the door you are greeted by warm welcoming smiles from the front desk staff. They were very kind and thorough while checking in. My wife needed her bridal dress steamed and one of the associates drove her dress to the cleaner and delivered is the following day to ANOTHER hotel a few miles away, where the bride was staying! Absolutely superb customer service! The lobby is subtly sophisticated with a great business/lounging area. The morning breakfast accommodates the early risers starting a 6am as well those that sleep in by staying open until 10am. Even the breakfast attendants would engage the guest. After breakfast coffee and tea are provided in the business/lounge area. At night, an outdoor seating area outfitted with a glass-llid fireplace offers a serene setting for a quiet relaxing night. We stayed in a standard room with 2 queens which more than supported our group while still having plenty of space to walk around the room. The use of space within the room was ingenious. The housekeeping staff were also friendly and when our keys did not work, one of the housekeepers whom I assume was the lead housekeeper, let us into our room then proceeded to go downstairs to get us new room keys. Although I did not use the pool, this pool provides an outdoor BBQ which I have never seen in other hotels and had we been area would have been a great way to spend one of our nights. A fitness center is also provided. I could go on much longer but I'll finish with a few final thoughts. In my experience it is very rare to engage with the GM's of most hotels. At this property not only did the GM greet us, he conversed with us and was even present on a Sunday! Overall grade: A+. The Best Western Plus Oceanside Palms has renewed my support for the Best Western brand while setting a new bar for my expectations with respect to hospitality and guest experience.

"Best Value of the Week"

5
James W, Anthem, Arizona 14/11/2017

I stayed at the Best Western Oceanside Palms while on a multi-day bike ride down the coast of California. The Palms was easily the best value and nicest property I stayed in. The room was nice, including decor. Bed was very comfortable and the bathroom had a great shower! Breakfast was excellent with several options.

"The best have stayed at for some time"

5
90ronaldf, Oakridge, Oregon 13/11/2017

This hotel is blocks from the ocean. My room did not have a view. However the room was neat as a pin. The bed was comfortable, the pillows were scrungable. That is a biggie for me. The minute I walked in I felt a friendly vibe and the smiles from the clerk seemed genuine. The price was pleasantly better than I expectd for a BW Plus. A very Big deal for me is being able to have coffee and a newspaper in the morning. They have an area with lounge chairs fresh coffee and the San Diego newspaper available. The breakfast was amazing. In addition to the standard eggs, meat, wafles etc. they had fixins to make breakfast burritos. Excellent breakfast. When I went to check out I was thanked and asked if I had any other needs? I asked where the post office was and as the clerk was starting to print out directions, she noticed that the post office would not be open for another 1/2 hour. ,then asked what direction I was traveling and offered to get directions to a Post Office up the road aways. The manager happened by and we had a great conversation he seemed sincere when asking how my stay was. I have stayed at hotels that cost much much more and were not as nice as this one.

"Impressive staff!"

5
Packergirl79, Fresno, California 13/11/2017

From the moment we walked in, every employee greeted us with a smile and “How is your day going?” The ladies running the breakfast area were just as friendly and greeted everyone with a big smile! The rooms were very clean and comfortable. We were impressed that there were laundry facilities available for those that needed it and a small store at the front desk for a quick snack or that forgotten toiletry item. Great Job BW Oceanside Palms!!!!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Wow, thanks for the great shout-out to our team! Our staff has a great time hosting our guests, many who have become an extended part of our family. We really appreciate you taking the time to let us know how well your visit went. We hope it's the first of many. Best Always, The Oceanside Palms Team.

"Beautiful and clean"

5
Pretzelcity, Freeport IL 13/11/2017

Great place to stay! Outdoor gas fire pit. Beautiful clean hotel with comfortable beds and walk in shower. Great breakfast which was very tasty. Close to restaurants, beach and shops. Also close to I5. Will definitely return here again. I down graded our sleep quality as our room was next to the prep kitchen and woke us up early every morning otherwise our stay was awesome!!

"Warn homey feeling, excellent condition"

5
nancyguth, Stafford, Virginia 08/11/2017

Room was impeccable, service people very helpful and friendly, always go out of their way to help. Arrange storage needs, accept packages, do whatever it takes to help your stay go smoothly! Breakfast and snacks provided with delicious offerings.

"Best Place Ever"

5
cmk1101, Downers Grove, Illinois 07/11/2017

Convenient to Transportation Center for those traveling with Amtrak. Also convenient to car rental. Clean, well-appointed rooms and beautiful shower/bathrooms. Delicious breakfast with great variety. Staff very friendly and helpful. Vera, an especially friendly employee answered many questions. Alyssa was most helpful with information regarding the location of restaurants, shops, and service providers. Close to the beach and pier for daytime activities and wonderful for evening walks to enjoy the sunsets. Wonderful experience.

"STAY HERE"

5
403brittanih, phoenix, United States 06/11/2017

Perfect, free parking and walking distance to the beach, restaurants and local business. Great complimentary breakfast and free wifi even in your room. Staff was helpful and attentive. Would recommend...easy!

"Oceanside"

5
Jaq600, Perris, California, Usa 06/11/2017

I stayed one night At the Oceanside Best Western when I was in town on Family business. The staff was friendly, everything in the room work as it should. Out of three room keys only one worked. I got locked out of my room in the morning having coffee and had to have the staff reset my room key. Very minor inconvenience since my room was just down the hall from the check-in desk .

"Good hotel for the $$"

5
Carlos O, Blue Island, Illinois 02/11/2017

Hotel was very clean, near shops, beach and expressway. Camp Pendleton is nearby for those who are visiting our marines. Price is ok and no ocean views. Pool and hot tub were small. Wi-fi ram nicely and breakfasts were great. Highly recommended.

"Great hotel near beach"

4
resaroni, Renton, Washington 30/10/2017

My family stayed here for 3 nights in October while going to LEGOLAND. We opted for a room with a full kitchenette, which was impressive and fully loaded, nice having the extra room. While the beds weren't as comfy as home, we all slept fairly well. Kids enjoyed swimming in the pool after a long day, and the complimentary breakfast was a hit with our little ones. The only real complaint was the lighting in the room itself - near the beds was fine, but in the hallway area and kitchenette it was a bit dark. Otherwise, no complaints, great staff, would definitely recommend.

"Great get away"

5
danieldic, dana point, United States 24/10/2017

Super nice staff. Close to restaurants and beach Love this hotel. Highly recommend and will stay here again. The hotel is right off the 5 highway... but not right next to it, so makes for easy access to the freeway with out all the noise. Close to restaurants and the beach

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
We hope you got to spend a lot of time at the beach during your visit, October is absolutely beautiful in Oceanside! We're glad to see everything went so well with your stay and appreciate you sharing your visit with us and our future guests. Best Always, The Oceanside Palms Team

"Wonderul Stay in Oceanside!"

5
User 24/10/2017

Love love this property! Close to the beach, downtown Oceanside, CLEAN, quiet, updated, friendly staff, and great breakfast! Super value...wouldn't stay anywhere else! Definitely recommend this hotel.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you so much for your loyalty and for the wonderful review, we certainly appreciate you staying with us & hope to see you many more times in the near future. Best Always, The Oceanside Palms Team

"Stay here when able"

5
henryr462, 29 Palms, United States 22/10/2017

Great all around stay, only down side to this place is the cost of items in the vending machines. That says something when your only complaint is price of snacks! If you are going to Camp Pendleton, they also give the government rate and work to keep your business by giving you advice about the surrounding area.

"Best Western Plus, Oceanside Palm"

4
Arlingtondav, Arlington, Texas 13/10/2017

This hotel is the best place to stay in Oceanside. This was our third trip to the area and we have been pleased each time. The staff is friendly and tries hard to make sure everyone has a great experience.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
The best compliment you can give us is to come back over and over again. We look forward to your next visit. Best Always, The Oceanside Palms Team.

"Trouble-free Hotel Experience"

5
M M, San Marcos, California 12/10/2017

We stayed for two nights, and enjoyed this hotel very much. Friendly, caring staff, newly redecorated hotel, clean, plenty of towels, comfortable bed. Can't think of anything we lacked at this lovely hotel.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
It's great to hear that you enjoyed everything during your visit. Thank you very much for taking the time to share your experience with us. Best Always, The Team at the Oceanside Palms

"Location, location, location!"

5
H1491NKmariec, SPANISH FORK, United States 12/10/2017

Great friendly staff. Location was walking distance from the beach, and if you can imagine they even had a BBQ for us to use to cut food costs while traveling, Look forward to our next visit to San Diego! Thanks for a clean, safe place to share with my family!

"great value; clean and nice looking"

5
davidcT6637VI, Litchfield Park, United States 04/10/2017

This hotel looks and feels a grade above its star rating. This is the place to go if your pockets aren't deep. I would not hesitate to stay here again. I cannot find a single complaint with the staff, the rooms or the lobby.

"Short stay"

3
782tinaa, Oroville, California 03/10/2017

Decent room for the area and price. Room was pretty clean and in good condition. The Woman at the front desk was very friendly and helpful. Wish there was a bathtub in standard rooms instead of just a shower.

"Rooms Are Small"

2
Jae M, Park City, United States 03/10/2017

If you have kids then this hotel is not for you! The rooms are so small, so if you have kids then find another hotel! The elevator works sometimes and often it will timeout and start alarming when trying to go up or down!

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Jae M, I like to thank you for choosing our hotel while visiting Oceanside. I am sincerely sorry we did not meet your expectations. Our rooms comply with the standard size of US non suite hotels* and we have welcomed thousands of families with children and received many compliments on our rooms. Our hotel also offers premium rooms that are larger in size and would have definitely met your expectations. I am also pleased to let you know we are installing a second elevator. Please take a moment to visit our web site and look at the premium rooms as I like to invite you back and enjoy their comfort and space. Regards, Paul C. Terzis * Source: USA Today.

"Best Place to Stay"

5
ricknterri, Alabama 03/10/2017

This Best Western is my favorite. We have stayed in others that don't add up but this one is class A! We make this trip to California once a year to visit family and we love this hotel. It meets all our needs. They have the best breakfast and the friendliest staff. You couldn't ask for better!

"One night stay"

5
Jean C, Carson, United States 02/10/2017

Everything was outstanding, but after checking in and inquiring about their fresh baked chocolate cookies, I was told "Sorry we are all out!" "We'll have more in the morning". After thinking about the warm fresh baked cookie ALL DAY LONG, I WAS VERY DISAPPOINTED!!!!

"Great place"

5
poco01x, Prescott, Arizona 28/09/2017

Very nice stay! Spent 5 nights there and was not disappointed. Very friendly staff that always went out of their way to be helpful. Very clean and comfortable rooms and common areas. The place to stay in Oceanside!!

"Our new favorite place to stay"

5
User 27/09/2017

We were only there for a long weekend for my husband's birthday. He had never been to Oceaside at all and I had only been once. Every part of our 4 day long weekend was amazing. This place was very clean and beautiful on the inside and out and the rooms were very comfortable. From our room we had an awesome view of the harbor which my husband and son loved as did I. Very close to the beach and harbor. The breakfast was better than the typical continental breakfast at other places, plus all hours of the day at the front they have complimentary ice cold lemon water and freshly made chocolate chip cookies. The front desk staff was very helpful and informative with various recommendations as where to go when we asked where the best places were to go to see seals on the beach...or best places to eat close by. This place is our new favorite place to stay in anytime we visit California.

"Lovely experience"

5
933trudiew, Oceanside, United States 25/09/2017

My friend and I were so comfortable in this hotel. The room was great, the breakfast was wonderful, and the outside areas to lounge at were fantastic. The full breakfast made our visit so much easier because we didn't have to figure out where else to eat. Coffee and tea all day was a nice feature also. The staff was professional and friendly.

"Comfortable Stay"

5
arikog, Burnaby, Canada 22/09/2017

Great family friendly hotel. Free parking and breakfast were a huge bonus, and the selection at breakfast was amazing! Staff were friendly and accommodating, and beds comfortable. The hotel was only a 10 min drive to Lego land and about 30 minutes to San Diego so the location was great for us as we had a car. The hotel is also close to the beach and the shops/restaurants of Oceanside which was nice. We would definitely stay again.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Sounds like you had an amazing family visit. Legoland has become such a popular destination for our guests & the California Welcome Center across the street from us offers discounted tickets to Legoland and our other local theme parks. We're so pleased to hear you'll be visiting us again. The Oceanside Palms Team

"Awesome Service"

5
Nicholealyssa, Cincinnati, Ohio 22/09/2017

I stayed at this best western for only a night but I was thoroughly blown away by the amazing customer service. From check in to check out these employees were awesome! The hotel is kept beautifully clean and is a short walk to the beach. 10/10 recommend!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you so much for staying with us and for the 10/10, we can't ask for much more than that. Still wonderful you made time to get down to the beach on your overnight stay; hopefully next time you'll be able to stay with us longer. Best Always, The Oceanside Palms Team.

"Mini vacation"

5
Carol4homes, Claremont, California 21/09/2017

My husband and I spent 2 nights while meeting up with friends. We loved our room. It was very clean and comfortable. Beautifully decorated as was the rest of the hotel. Great breakfast buffet. The pool and Jacuzzi were very clean. Close to the marina. Would definitely stay there again.

"very nice/friendly/clean"

5
User 19/09/2017

We were very happy with our stay. The hotel is very conveniently located and so quiet!! We loved it and will definitely visit this hotel again. We were close to the beach and all the shops downtown Oceanside. We enjoyed walking around on Thursday night at the open market. Everyone here was very nice and friendly.

"Great Weekend Getaway"

5
benjaminf294, Upland, United States 18/09/2017

My wife and I spent the weekend in Oceanside to celebrate our 38th wedding anniversary. We actually were not expecting anything special when checking in to our hotel, having booked on spur of the moment, but we were very pleasantly surprised. The staff were wonderful, friendly, and welcoming, and our room was nice, clean, and even had a bit of ocean view. We enjoyed our weekend and had a great time for our first Oceanside stay.

"worth the money"

4
User 17/09/2017

the price we paid was acceptional, all of our expectations were met. The only drawback was the front sign for the property is too small and is hidden from clear veiw when traveling off the highway. Elevate and increase the size.

"Perfect for business and liesure"

5
Cornelia F, Round Rock, United States 16/09/2017

Newer hotel with modern/upscale decor and reasonable piece. Near Oceanside Beach. Staff is great as well as the atmosphere and breakfast. No parking fee!! Near restaurants and shopping. This hotel was like a breath of fresh air compared to where I was previously

"Wow!"

5
Don K, Santa Cruz, United States 13/09/2017

I have stayed in many hotels but this Best Western in Oceanside tops them all. It was our honeymoon and the hotel was beautiful and the staff excellent. They upgraded our room and made us feel so special. Try them out, you will not be disappointed!

"Outstanding Hotel Stay"

5
jf1947, Los Alamitos, California 11/09/2017

The staff was amazing and caring. They went above and beyond to ensure we had a great experience. Every staff member was very helpful. It was a very enjoyable stay. We would definitely stay here again.

"Our go to hotel in Oceanside"

5
lfroggy, Tahoe 09/09/2017

We love this hotel. It's everything you would want or need in a good night's stay. We have always looked forward to staying at the BW Palms. We will continue to use this hotel in the future! Breakfast is great!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
We love being the "go to" spot! Thank you so much for your continued loyalyty and for taking the time to spread the good word. We look forward to seeing you again very soon. Best Always, The Oceanside Palms Team

"Nice hotel-Nice People"

5
Patty N, Springfield, Oregon 08/09/2017

We stayed at this hotel while visiting our kids and grandkids who live in Oceanside. We enjoyed the cleanliness of the room, the nice free breakfast and the kindness and positive attitudes of the employees that we encountered. I would recommend the hotel and I would stay there again.

"Smells funny"

3
Kelly2001_12, Redlands, California, United States 06/09/2017

This hotel doesn't seem to have the best air venting system. There are also wall unit air conditioners in each room. We stayed in a two queen bed room where one of the beds is only a foot away from the air, so anyone sleeping there was absolutely freezing, while the rest of the room was hot and muggy. The hallways were also warm and muggy. The humidity level in the room was very high and it smelled funny. The beds were not comfortable at all and the pillows were horrible! If suffer from allergies, I wouldn't recommend this place. Staff is friendly and breakfast was very good, too bad the comfort level was poor.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Kelly2001_12 Thank you for choosing the Best Western Plus Oceanside Palms while visiting our city. I am thrilled that your experience with our staff and our complimentary full hot and cold breakfast was very positive. I like to address your comments about the air conditioners. Our rooms are equipped with the industry standard 9000 to 12000 BTU units. These units are designed to provide a comfortable climate for spaces up to 600 sq ft and up to 5 people when set at 72 degrees. Lowering the temperature to an extreme level will cause inconvenience. I apologize about the odor and I have shared your comments with the appropriate staff so to eliminate such problem in the future. Please contact me directly, I like to have the opportunity to speak to you as I would hope for you to return and enjoy the great experience so many guests have shared here. Sincerely, Paul C. Terzis

"Clean, comfortable and close to the beach"

4
AlecLAX, Los Angeles, California 05/09/2017

The room was clean and looked as it does in the photos. All staff members were polite, especially Jessie B. who was very welcoming and helpful throughout my stay. Oceanside Pier and the surrounding beach is a short and easy walk from the hotel. Breakfast was pretty standard hotel fare and quality. My only gripe was the cost, though you seem to get those high prices all around San Diego County.

"Clean, comfortable night away."

4
MichaelScott2013, Riverside, California, United States 03/09/2017

The hotel is nicely updated and close to whatever you might want to see or do in Oceanside. We visited the nearby Mission. Very good service and a decent breakfast. We would stay again. Comfortable, clean and quiet.

"Best stay at a Best Western"

5
Michel L, ramsey, United States 02/09/2017

Great location near Lego land, breakfast had great variety of items, food good and served at a good temperature, Welcome cookies at check in. Rooms were clean and comfortable. Pool was small but really a perfect size for our needs there was lots of areas to sit shaded or not based on your preference, they had gas BBQ grills (great that you don't need to buy charcoal and deal with a mess) the grills were clean but we didn't have an opportunity to use them we hope to our next trip. The staff were AMAZING! friendly and welcoming, everyone had a smile on their face to greet you as a Diamond member they recognized my status, at check out we left when it was still dark out and the front desk clerk walked us out with a flashlight to ensure we were at our car safely. (it was not a bad area) very courteous and thoughtful We will definitely be back!

"Birthday Wishes"

5
P4761MDhectorc, Las Vegas, United States 02/09/2017

Friendly, courteous,professional staff. Close to Harbor restaurants and Pacific Ocean. (paradise location), Clean rooms,quiet and great price for end of summer. Great guest services. Anyone going to Oceanside California, we would highly recommend this Best Western Palms location. Thanks for great Birthday memories!

"Vacation"

5
Suzanne D, Kalispell 31/08/2017

My husband and I had never been to San Diego and while working with our travel agent I wanted a place close to the ocean without any resort fees or parking fees. This was the hotel that filled the requirements. We had a wonderful stay, our room was comfortable and we had a great view of the ocean.

"Perfect location"

5
User 29/08/2017

Friendly, helpful staff. Free parking and WiFi, pool, fitness center,clean rooms, Good hot breakfast buffet and good selection of items, close to beach access. Enjoyed our stay very much. Coffee available in dining room all day. Sarah at the front desk very helpful.

"Another great stay"

5
Tensixmom, Gilbert Az 28/08/2017

Jessie B at the front desk happened to be working both during check in and check out. She looked to see if there were rooms ready yet (we got there around noon) and gave thoughtful consideration to my question "which room would be quieter?" She encouraged me to come back right away if the one I chose was too noisy. Very friendly and helpful and just a pleasure to deal with. We really haven't had a bad experience at this property. While I don't think we have ever had the same front desk person twice, they are almost all uniformly friendly and charismatic. That's really saying something these days. We love the updated rooms and just think the whole property is really nicely done. The only thing I would love to see changed is one of those (granted, ugly!) huge milk dispensers to keep the milk ice cold, since I am weird about having my milk (in the breakfast room) SUPER cold and an insulated jug just won't do it. But nothing of substance needs to be changed!

"Wonderful Experience"

5
User 28/08/2017

I was very happy with our experience at Best Western Plus Oceanside Palms. The staff was extremely friendly and helpful, the rooms were clean and well maintained. The beds were comfortable and the breakfast was delicious! I was a big fan of their coffee! I would definitely recommend this hotel and will be back.

"Great value - friendly staff "

4
Daniela B, Corvallis, Oregon 27/08/2017

Hotel has been recently remodeled. Stayed in room 307, very spacious. Bathroom with spacious shower, room with nice beds. Air conditioner excellent, very quiet. The location is excellent, walking distance to restaurants, bars and the nicest beach. The staff is excellent! Everyone was very helpful, polite and had a smile on their faces. We arrived early, around noon and the front desk attendant in a blink of the eye checked us in and we were in our room right away! That was awesome! We were exhausted from our early flight to San Diego. Will be back.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear Daniela B, I like to personally thank you for choosing our beautiful hotel. I am also happy to know that we checked you in a room early so you can get some rest. Our goal is to accommodate our guests as soon as our rooms are ready, not having to wait until 3 pm, the standard guaranteed time by all hotels. I promise that we will always smile!!! Sincerely, Paul C Terzis GM

"Great value in Oceanside"

3
Jon C, Calgary, Canada 24/08/2017

I booked this based on TripAdvisor reviews and a great deal thru Expedia. The hotel has been nicely updated and is very clean. Good value and location for the money. Plenty of free parking and a free breakfast.

"loaned my friend a port for her iPhone"

5
amsquaz, Warner Springs, California 23/08/2017

The friendliest and most helpful and considerate staff! Especially the front desk. Everyone made sure all our needs were met to our satisfaction. So helpful with directions as well. Oh how smiles serve us all sooooooo well! Thank You!

"Awesome experience!!"

5
User 23/08/2017

We received a Best Western gift card as a wedding gift and used it to visit my husband's family in San Diego. We booked directly with the hotel and it was a smooth process. Checking-in was just as smooth! Jessie B checked me in and explained the process for payment with a gift card and was so welcoming. The facilities were great too. You could tell they'd renovated recently as everything was fresh and modern. The best part about our stay was the hot breakfast that included eggs, waffles, fruit, oatmeal, coffee & juices. We'll definitely be staying at Best Western Oceanside Palms again!!

"Our favorite spot!"

5
delainan2017, Hemet, California 23/08/2017

Our family stays at this Hotel every time we travel to Oceanside and we absolutely love it! Alyssa and Jesse are the best employees they have, they make the experience all the better!! Their staff is so helpful and caring. We won't stay anywhere else is Oceanside

"Tracy is T.H.E. B.E.S.T.!!"

5
User 21/08/2017

Our whole stay was great, especially love the spread at breakfast and the proximity to the beach. But best of all, Tracy in the breakfast area was soooo kind and helpful and sweet with our kids. Love her!!!

"The friendliest,cleanest, excellent hotel in Oceanside!"

5
SALAW1, Adkins, Texas 17/08/2017

My family and I have stayed at numerous places in Oceanside including VRBO homes on the strand where we've paid up to $4000.00 for a short stay and I must say that this hotel beats all my stays anywhere else including San Diego! Check in was smooth and simple and staff made me feel like I was family coming home. The staff is amazing and so friendly and eager to help. We had 2 rooms and they were so clean and modern absolutely amazing. One thing we love is that house keeping makes up the entire room daily beds towels bathroom vacuum and cleans all counters! The breakfast was awesome everything was fresh and plenty of it with a huge variety for both adults and kids. Really loved the 2 living space in the lobby and the huge business center with leather sofas. One thing to remember about Oceanside is that the train goes through the city which you can hear from other locations at this great hotel I slept like a baby never heard the train! Also everything is within walking distance pier,restaurants,shopping etc..... can't wait to come back and stay at this great hotel!

"Couldn't have been better!!"

5
User 16/08/2017

I had to be in California unexpectedly due to circumstances that were not pleasant. Jessie B not only got me a great last minute room, but also made sure I'd have a room in the future if I needed it. She was incredibly helpful, kind, and compassionate, making a difficult time much less stressful. Sarah was also extremely kind, and both ladies went above and beyond to help. The rooms are beautiful, and breakfast was excellent!!!!

"GREAT PLACE"

5
D7649KDjennifert, Bridge City, United States 16/08/2017

Great hotel very friendly staff. very nice breakfast. Pool is heated. walking distance to the beach. Plenty of parking spots. Rooms are nice beds could be more comfortable. If your looking for a great beach/harbor hotel this is the one

"Good Value"

4
SonarFred, Sacramento, California 16/08/2017

The rate was very good for a clean room and breakfast. One suggestion for breakfast is to get a place to sit first before getting your food. Very crowded. My only concern with this place was the parking. If you can't get a space near the front the parking lot gets more dark and seems less secure than the front.

Paul T, General Manager at Best Western Plus Oceanside Palms, responded to this review
Dear SonanFred, I like to thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside as well as for the positive review. It is true that we offer the best value with our free extensive hot and cold breakfast, free Wi-Fi and free parking ( a huge benefit for parking near the beach) and much more... We are looking into options about parking lighting, in the meanwhile we patrol the property at night with great success. Sincerely, Paul C Terzis

"First time at a Best Western and I'm very impressed"

5
Willi2011, Oceanside, California 14/08/2017

This was the first time I've stayed at a Best Western and I was really impressed. The gentleman at the desk was extremely helpful, professional and polite. The hotel looked well taken care of, the room was clean, as was the bath room and the bed was very comfortable. I would definitely stay at Best Western again!!!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Really great to hear we were your very first Best Western experience and we hope it's the first of many more to come. Your very kind to take the time to share your trip with us and our future guests. We look forward to hosting you again. -The Oceanside Palms Team.

"Pretty good location in Oceanside"

4
Thomas E, Indio, California 10/08/2017

My wife and I decided to spend a few days in Oceanside. We are new to this area and picked the Best Western Plus Oceanside Palms. It is a reasonable location on the main drag. It is walkable to the beach and the harbor, though you will want to drive if you are carting stuff with you. The facility is clean and the rooms are adequate. We found that even though the hotel was packed with families with children, we weren't really bothered by noise. Breakfast was included, but because of the above-mentioned families, the breakfast room was swamped every morning of our stay, so we went elsewhere for our morning coffee/pastry. Hotel staff were uniformly friendly and helpful.

"Excellent hotel"

5
845chastityv, Midland, Texas 09/08/2017

This is a must stay hotel. This is the second time I have stayed here and it's been amazing both times. From the time I check In to the time I check out, everything is Perfect. I'm talking about cleanliness of hotel (inside&out), housekeeping, staff, hot breakfast bar, AMAZING FRONT DESK. ALYSSA WAS PERFECT! She made me feel important and not just like another guest. She made sure I was comfortable as possible. Also Jessie B. These 2 girls are what front desk customer service is all about. Thanks to BWP Oceanside Staff Chastity Valle, Texas

"Mini Vacation to Oceanside"

4
Esi M, Baltimore, United States 09/08/2017

The staff was extremely nice, and Sarah was especially accommodating - cheerfully storing our luggage after checkout, so I could take my granddaughter to lunch before departing. We were offered a little later checkout, which was ideal after a long day of local sightseeing!

"thumbs up"

4
Angela L, Seattle, Washington 09/08/2017

Great for families. Clean, wonderful staff, and as advertised. Free parking and internet a plus. Centrally located and walking distance to pier. First time at a BW+ and was pleasantly surprised. Will book here again.

"Oceanside BestWestern Plus"

5
Z3370BQvirginiam, Des Moines, United States 09/08/2017

Excellent facilities for accessibility. Super comfortable bed and lots of room in bathroom for someone using walker. Also liked the accessible toilet. Close to beach and windows opened so could get an ocean breeze. Great hotel.

"Legoland"

5
sactransport916, Elk Grove, California 03/08/2017

This hotel was a very place to stay close to the beach great breakfast served every morning fresh coffee close to some other nice restaurants overall definitely recommend staying here had a nice lil workout room rooms where very clean and spacious wifi a plus pool was very clean

"A good place to stay"

4
kyoungheel2017, Oceanside, United States 03/08/2017

Nice interiors, clean room and bathroom and comfortable bed. Really good breakfast.The breakfast was really good and I was able to make waffles myself and eat.There is a swimming pool and Jacuzzi, but it is not a big size. Still, playing with children is a good size.

"Finally I got what I paid for!"

5
paulzS8645AC, Scottsdale, Arizona 02/08/2017

Photographs of the hotel in the room has shown on Travelocity, Etc were absolutely accurate! Breakfast was great! Pleasant front-end staff. The entire stay was a success. I upgraded to this more expensive hotel to make sure I got a room I would enjoy and I was successful!

Farah T, Manager at Best Western Plus Oceanside Palms, responded to this review
paulzS8645AC, We are so happy that your stay was a success!! We love to hear success stories! We are hoping you will come back and stay with us again soon. Best Regards, The Best Western Plus Oceanside Palms Team

"We always enjoy our stay at BW!"

5
mrycrks, Vista, California 02/08/2017

We needed a room at the last minute and are BW rewards members and the BW Plus, Oceanside Palms delivered! From the minute that we mad the reservation to the check out time we felt right at home since the staff is so good. Now that we know where this one is located we'll remember to come back should we need a hotel.

Farah T, Manager at Best Western Plus Oceanside Palms, responded to this review
Mrycrks, Feeling right at home is right where we would like you to feel! I am so proud of our staff; they are truly all very passionate about customer service. The rewards program is awesome! We really you hope you come back again to see us soon! Weather is still great, and beach is still close :) Sincerely, The Best Western Plus Oceanside Palms Team

"Great experience"

5
User 02/08/2017

We enjoyed our stay very much. The staff, the accommodations were excellent. The hotel is a 3 short blocks to the beach for swimming and surfing. The pier at the beach has a cool Coca Cola themed diner at the end. Food was great including a cherry coke with real cherries in it.

Farah T, Manager at Best Western Plus Oceanside Palms, responded to this review
Judithr279, Thank you for the review! Ruby's Diner is a great diner and it is very nostalgic. I am glad to hear you enjoyed your trip to Oceanside and your stay at our hotel. Hopefully you will be able to come back soon! There are so many other great restaurants to try in town. Best Regards, Farah

"Awesome!"

5
stacyl944, Hilo, Hawaii 27/07/2017

The staff were very friendly and helpful. The hotel is up to date and clean! In a nice part of the neighborhood, close to grocery stores. Perfect location to visit legoland! We had a nice and comfortable stay at this location!

"Fantastic Stay"

5
losthirtyfive, Los Angeles, California 27/07/2017

This quaint hotel is in the right spot for anyone looking to get away to Oceanside (and not to far from a train station/freeway if you're looking to head to Downtown San Diego). The staff is extremely friendly. Rooms were very accommodating for someone both looking to zip in and out of their rooms and stay in a little longer in the day. Definitely would stay again!

"Vacation stay!"

5
989justiner, Fort Worth, Texas 26/07/2017

The hotel was beautiful, great breakfast which was kept stocked to ensure everyone got to eat. The staff was amazing just super friendly! Always saying hi and asking how your day was and telling you to have a great one! Rooms were gorgeous and super clean!

"The place to be"

5
Amnard B, Mesa, Arizona 26/07/2017

We stay here every time we visit Oceanside. It's close to the harbor and restaurants. Downtown is just up the street. Shopping is also very close by. You can't go wrong the staff is awesome and the cookies lol

"It was a great experience!"

5
User 25/07/2017

It was our first time staying in oceanside, and this hotel was awesome! Very neat from the moment i walked in! I was acknowledge immediately and with a welcoming smile form employees. The room was perfect. Everything was very neat and organized. Loved my stay here. :) for the employees whom worked Saturday july 22nd 2017 night shift thank you guys. You were awesome help. :) Will be staying here soon

"Excellent hotel"

5
jamesgD3649PQ, Oceanside, California 19/07/2017

Best hotel we have stayed at. The staff were above excellent... We truly recommend this to anyone traveling there...the breakfast was so delicious... Our room was fabulously clean and the staff was very attentive

"Convenient Oceanside location"

4
Julianne H, Pleasant Hill, California 19/07/2017

This hotel was great for our recent visit to Oceanside, CA. We booked it months in advance through a booking service and got a great rate. It's clean, friendly staff and the breakfast will knock you out. Usually it's the usual cereal, muffins, yogurt, etc. Here there were scrambled eggs, home fried potatoes, waffle makers, for a great start to your day. There is a patio fire pit for evening relaxation and coffee or tea 24 hrs in their media room. Would return.

"Visit to Pendleton"

5
rosemariehood, Collegeville, Pennsylvania 17/07/2017

Second visit to this hotel and will keep coming back. Jessie and the rest of the staff go above and beyond to make sure you have everything you need. The hotel is close to the beach, as well as Pendleton, and close enough to other sightseeing attractions for all families to enjoy the beautiful California coast. The hotel is clean, well staffed and the breakfast is perfect.

"Beach Trip"

5
User 16/07/2017

I was very pleased with the accommodations and service we received while staying at the Best Western in Oceanside. We were able to check in early and were upgraded to a room with a complete kitchen free of charge. My family and I are planning another stay in the future.

"I would definitely stay again!"

5
User 16/07/2017

Was very impressed by quality of facility, cleanliness and positive attitude of team members - great job to management and staff! Breakfast was also very good! Pool area very clean - they even have a newer BBQ at pool you can use

"Very professional and helpful"

5
User 13/07/2017

My husband and I can in late and exhausted to this Best Western. We we're not expecting more than the usual mid range hotel experience. What really stood out at this hotel is the people who work there. Alyssa greeted us so beautifully and kind. We felt a sense of "aah" the minute we checked in. I needed a stamp...which is IMPOSSIBLE to find in Oceanside. Vera gave me one out of her own purse. Just very professional and sweet. Also Sarah, all of them. The breakfast was great. Not just bagels but omelets and bacon. The staff there was kind too. Very nice rooms too and a good manager.

"Great 4 night stay!"

5
Scott M, Phoenix, Arizona 12/07/2017

The stay was awesome. Jessi at the front desk was super helpful. She looked after our needs and truly cared for making our experience a great time! The full breakfast was a great way to start each day! Only issue was poor H20 pressure in the room. We're going to be back! Thanks again to Jessi.

"Highly recommend!"

5
965bonniep, Gilbert, Arizona 11/07/2017

The breakfast was an amazing full spread with waffles omelets Bagels muffins coffee juices oatmeal with all the toppings! All the food was hot and fresh. The room was spotless! Staff was very friendly and very helpful! Easy walking distance to the beach shops and restaurants. I would definitely stay there again and I highly recommend this hotel in Oceanside.

"Stay during 4th of July Week"

3
Kimberly R, Hemet, California 11/07/2017

The service was great. The people serving breakfast were very professional and happy. Not happy with the room set up. It was very awkwardly set up. The bed was very stiff and uncomfortable. Pillows uncomfortable. I'm used to nice pillows at hotels and was surprised at the quality of pillows. Bring your own pillow if you stay here.

"Reasonably priced, well located, clean and a great breakfast"

5
David L, Lausanne, Switzerland 10/07/2017

Checked out this morning after spending a week here. Staff were very friendly and helpful. Breakfast buffet is tops. Rooms are comfortable and clean. And as for value, absolutely no comparison versus another chain identifying themselves with the number "6" that charges as much and provides far far less. One piece of advice - if you're coming off I5 at the coast highway / 76 exit, the hotel entrance comes up right away after you make the right turn onto coast highway, so be prepared.

"Quick getaway to beat the heat."

5
Sonya K, Canyon Lake, California 05/07/2017

We were very pleased with our choice to stay at this hotel. We seem to always have luck at Best Western Hotels and this was no exception. Super nice front desk people. Nice pool and spa. Good hot breakfast. Hotel well kept and room was clean, comfortable and updated. We brought our bikes and they even told us we could keep them in our room. Short bike ride to the pier and strand. We did find the beach a bit too crowded so we went a few miles down to Carlsbad and found a great spot. Free parking and right on the sand. Now, if they only had a wine and cheese reception.....

"Wonderful stay"

5
saleswoman, yellowknife 05/07/2017

Hotel was clean, quiet, nice outside smoking area, nice landscape around the hotel. Complimentary breakfast every morning, lot of variety. Rooms very modern, but the best was the wall to wall shower best I have been in of all the different hotels I've stayed at over the years.

"Lovely but lumpy"

4
Q4544SKmariap, El Paso, United States 05/07/2017

This hotel is in a perfect area very close to the beach. The staff was attentive and professional. Aside from noisy neighbors (who were properly addressed by the staff), the entire stay was great, but the pillows were foam filled and lumpy. Other than that, the room was spectacular.

"Pleasant vacation stay"

5
BigBadBruce, Centralia, Potomia 04/07/2017

Comfortable, friendly staff, good location. Breakfast much appreciated and daily food preparation unexpectedly better than expected, though on a par with previous stays at other BW properties. Nice to find a property also with a full array of amenities for guests.

"Pleasant surprise."

4
Charlyg12345, San Diego, California 03/07/2017

The service at this hotel was excellent. The front-desk staff is very courteous and helpful, making one feel very welcome. It really helps make your stay more enjoyable. The hotel is very clean and well kept. The continental breakfast which is included in the rate is very well served and the staff keep everything looking great. The turn to get into the hotel is a little strange but the location is very good regardless of this. Overall, it's a great value for families as it's close to activities like the beach, pier, Legoland and Outlet shopping.

"We will stay again!!"

5
yiayiaeleni3, Henderson, Nevada 29/06/2017

We had the pleasure of staying three nights at Best Western Plus Oceanside Palms. I cannot name just one thing that made out trip pleasurable, it was many. From the front desk Jessie, Sarah and everyone ,to the ladies in the breakfast room to the ladies of housekeeping and the maintenance people. Everyone always had a greeting ready. The hotel was immaculate. The pool was literally sparkling. The towels were ALWAYS stocked. Also, something that impressed us tremendously was the fact that the manager was ALWAYS present. Whether he was greeting people to checking the property, he was visible. Unfortunately, nowadays, customer service is a lost art. Not at this property! They have truly brought it back! Congratulations to all of you!

"Great experience"

5
Gregory D, Chandler, United States 29/06/2017

This is by far the best Best Western hotel I have ever stayed at. My family and I really enjoyed out time here. Tracy from the breakfast area was really nice and the breakfast itself was amazing. The front desk staff were all very polite, Alyssa was very easy to talk to and took the time to answer all of my questions. Paul, the GM, is very hands on and cares about the hotel's upkeep - in fact, on one occasion I saw him cleaning outside. It's nice to know that each and every employee here from top to bottom genuinely make strong efforts to ensure the hotel guests have the best experience. Thank you, Best Western, for making our trip so enjoyable!

"Legoland"

5
Patty M, Jackson, California 28/06/2017

Took my grandson to legoland and this was the motel in one of their packages. Very nice. Would use again if I take other grandchildren The girls at front desk were very personable. Felt safe in the area.

"Clean, accessible, friendly"

5
Twilight1739, Phoenix, Arizona 27/06/2017

Every staff member that we encountered was very friendly. The ladies running the breakfast were very attentive and kept a full variety of food. Close by restaurant and visitor information. 15 min walk to the beach. We would stay here again. Free parking!

"Clean room, great staff, amazing breakfast"

5
User 26/06/2017

The hotel is close to Legoland and the hotel itself is clean. They had free internet and a flat screen TV. The staff who greeted us during our 9 pm check in were friendly. They have vending machines available and the walk in shower was great and clean. The complimentary breakfast was great: they had waffle makers, oatmeal, cereal, eggs, sausages, etc.--my kids enjoyed it!

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Annad, We hope you enjoyed your visit with us and to Legoland. Legoland is one of our leisure guests top destinations when coming to town. We appreciate all of the kind comments and hope you have an opportunity to join us again in the near future. Best Always, The Oceanside Palms Team.

"Clean hotel and Friendly staff"

5
O5000VNtrevors, Ladera Ranch, United States 22/06/2017

The front desk was friendly and very helpful. Room was clean. Plenty of parking. Breakfast selection was awesome. Beds were comfy. Every was clean, clean, clean. Highly recommend this location. Great experience overall

"Excellent stay for a weekend to Legoland area"

4
User 20/06/2017

Great location - very clean - staff is super friendly and helpful. Breakfast was very typical, but always fully stocked and a nice big breakfast area including outside seating. Close proximity to the downtown area and pier which allowed for less driving around town and trying to park. At night they had a nice fire on the front patio if you wanted to put your feet up and socialize with friends. Will stay here again on future trips to this area.

"good value"

5
Judy R, Mayville 19/06/2017

The rooms were nice and clean and beds comfortable. The breakfast had more options than some of the more expensive hotels that we stayed at that week. The staff were friendly and helpful. The work out room could have used more options, Over all a very good value.

"Great Hotel"

5
User 19/06/2017

Had a great time staying at this hotel, good location within walking distance of the pier and surrounding restaurants. Breakfast and rooms exceeded our expectations as we had stayed in many hotels during our travels. The staff were extremely nice and friendly, Vera and Ashley were welcoming and kind we were a little sad to leave. Would definitely recommend to a friend.

"Clean Hotel"

5
leerick56, Palm Springs, California 18/06/2017

Very nice hotel. I got a great deal on Bookings.com. Nice friendly staff, nice lobby, breakfast good for a buffet. Room very ok. Just a good place to stay, nothing to complain about, except I got a room next to where they were doing drilling and banging, apart from that all ok.

"Very good"

4
Christinasman82, Kansas City, Missouri 13/06/2017

Rooms are newly remodeled, clean, comfortable beds. Friendly helpful staff. Good breakfast. Huge bathroom with walk in shower, although no tub for smaller children. Location had easy access to highway, but surrounding businesses are less desirable.

"Nice Hotel , Great Staff!"

5
Fred C, Lancaster, California 12/06/2017

Probably the nicest hotel on the street. Clean, comfortable, pleasant atmosphere. Highly recommend! Nice lobby, dining area and internet room. Laundry room and snack machines right off the elevators. Highly recommend

"Overall great!"

5
armandot213, Tucson, United States 05/06/2017

Great check in, room was clean, breakfast was the best I've experienced at a hotel in recent memory, check out was a breeze. Staff was professional and courteous & amenities were in good condition. Location was convenient.

"Lovely Hotel"

5
144jeanieg, Phoenix, Arizona 04/06/2017

The staff at this hotel is excellent. They are friendly, and professional. They remembered me and my room number from day one. Great price, and nice rooms too. Wonderful location, within walking distance to the beach.

"Visit Camp Pendleton Marine"

5
User 03/06/2017

Stayed 4 nights and glad it was at Oceanside BW Plus. Actually made reservations elsewhere to reduce the expense but decided to bite the bullet & spend the extra money (to stay at nicer place). The room was decorated well and, more importantly, very comfortable & clean. The breakfast was quite good; something to which to look forward. The lobby has seating areas off to side of main entrance; good to sit/read after breakfast. The staff was also friendly, helpful & accommodating. The location was a few blocks from the beach and close to Pendleton base entrances. Oceanside is sufficiently close to San Diego (toured USS Midway). It is only a few minutes from Carlsbad where we visited the Museum of Making Music & walked around the outlet mall. The art museum in Oceanside was pretty good too (checked out the art while Marine & GF had their date night). Lots of good dining options in area too. Having a nice place to stay and return each night made for a very pleasant trip. We were all happy.

"Wonderful overall experience!!"

5
darrahc2017, Windsor, CO, United States 03/06/2017

My daughter and I had an issue with the a/c being too noisy but the manager was very accommodating and gave us a completely new room. Very clean and nice motel!! The breakfast was delicious and had lots to choose from. My daughter and I were very pleased with it. Would return and would highly recommend!!

"Thank you best western Oceanside!"

5
ep1979, Minnesota 30/05/2017

Had a great stay at this hotel. Who knew a best western could be so nice! We were here over Memorial Day weekend for a soccer tournament at the SoCal soccer complex. Great centralized location for us. The front desk staff was very welcoming and helpful with recommendations. The breakfast was amazing with a huge selection and very well stocked. Loved the lemon infused water at the desk! The rooms were very nice and really liked the walk-in showers. Very quick walk to the beach and the pier. Would definitely recommend staying here...great location and affordable!

"Soccer team trip"

3
User 30/05/2017

Hotel was noisy at night, people drinking alcohol at night with glass bottles and leaving their empties all over the grounds. Towels all day left on the ground and chairs with no one cleaning them up.

"Very nice hotel"

5
Andrew T, Alhambra, California 29/05/2017

Hotel is located in a central location. It's still being renovated, but it's not a big deal. The best part about the hotel is comfort and the breakfast. Seriously the breakfast was quite impressive. Keep up the great job!

"Happy Slumber "

5
User 29/05/2017

This hotel was great. The staff is very friendly and helpful. The hotel is in a great location and very close to the beach. The room was great. Did not hear any noises from other guests while sleeping. The breakfast was delicious. I would stay again.

"Great location & value"

4
Nathaniel T, Phoenix, United States 27/05/2017

Hotel staff was very professional & helpful. Rooms are very clean and feature microwave/fridge. Convenient to all Oceanside has to offer. This was my second stay at this location and I will stay there again in the future. Overall a very good experience!

"Great customer service!"

5
User 25/05/2017

My boyfriend and I stayed at this hotel over the course of 3 days or so and the front desk clerk Alyssa was awesome! She guided us with activities and dining that she enjoyed herself around town and everything that she offered was great. If you're ever staying here at this location say what's up to Alyssa!

"Very nice hotel"

4
therman46, Las Vegas, Nevada 22/05/2017

This is my second stay at this hotel as I have a daughter stationed at Camp Pendleton. I really like the staff they are friendly, and will help with anything you need. The rooms are clean, and the king bed is comfortable. The breakfast they serve in the morning is better than an continental at other hotels I have stayed at. I would recommend this hotel to anyone who has to stay in this area.

"Didn't get much sleep"

4
CalBusinessTraveler, California 22/05/2017

Let me start by saying that this hotel is not in a bad location and the price seemed reasonable. My stay may not be typical, but I feel the need to share. I came for business and had to work at night. I told the person when I checked in that I would be working at night and requested a late check-out. She said the best she could do was a noon check-out. I got back to the hotel at 5 am and quickly went to sleep. At 9:30, I woke up to construction of the room above me. I called the front desk and they said they would have the construction moved and could let me check out at 1 pm. I tried going back to sleep, but within a few minutes, they were vacuuming the room next door. Then the housekeeping staff opened my door, even though the Do Not Disturb sign was in the key slot. When she saw me in bed, she apologized and said she'd be back later. Shortly after that, construction started on the room below me. Needless to say, I didn't get any more sleep. When I checked out, I told them that the construction woke me up and they comped my room. I didn't ask for it, they just did it. What I would have preferred was them being upfront with me from the beginning, telling me that there was construction going on when I checked in. And obviously some communication with housekeeping is needed too.

"Overnight stay for trip"

4
Tony L, Coquitlam, Canada 18/05/2017

Hotel is on busy street but the room was soundproof well,hardly heard any noise.California Tourism Infos Center is right across the street,provides good infos for our trips.Room is large but gym is small for a PLUS hotel, used the treadmill (1 broken) for a short time til the teen group show up and use it a chatting room.Kids used end to end rooms' s hallway as a race track,it is annoying cos they carried on for at lease an hour!Morning hour, we smelled cigarette or weed smoke around rooms hallway.Otherwise our stay would be perfect.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Tony, Thank you so much for letting us host your visit. We appreciate you letting us know about the treadmill, we've already made sure that both are operational and ready for those morning workouts. The weekend brought lots of families to town & we apologize for any disturbance that you encountered. We hope that this won't stop you from visiting us again soon. Thanks for taking the time to reach out to us. Best Always, The Oceanside Palms Team

"unfortunate events"

5
mpherrera2000, Oceanside, California 16/05/2017

I highly recommend this hotel, We stayed for two weeks due to plumbing problems at our home. Sarah at front desk, Paul Terzis the general manager, Jesse, and all staff greeted us every morning made us feel like family. Extremely accommodating to my elderly mothers needs.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
This is really nice to hear & although it was a "forced" vacation, we're pleased to see that our family was able to make yours feel at home. We hope we get the opportunity to host you again soon. Best Always, The Oceanside Palms Team

"Best Western, Who Knew?"

5
ElaineMinor, Atlanta, Georgia 16/05/2017

I had the entire wrong perception of the Best Western Brand and I'm here to set the record straight, this hotel was phenomenal! From the curb appeal at the driveway to the artwork on the walls this hotel was everything that I needed it to be after a terrible experience at a nearby hotel. We booked the last two rooms from our cell phones and headed right over. The front desk attendant actually greeted us by name, still not sure how she knew it was us. But at that very moment, I knew we were in good hands. The hotel is well landscaped and manicured, every little detail is in place as it should be. The hotel was inviting, very well updated, exceptionally clean. I had no idea that the best western's had so much to offer but thanks to the staff and service at the Oceanside Palms, I will be on the lookout for Best Western brand when I travel. We were greeted each and every time we entered or exited the building. We were offered fresh baked cookies and cold water. Someone was always checking to see if we had what we needed and it was awesome. The rooms were very nice, the air worked great, the artwork actually looks like art not just pictures in a room. Everything is exceptionally clean, and I am quite the critic when it comes to clean. Everything was operational, no busted ice machines, no failing gym equipment, The area was safe to take a walk to the pier or to grab some food. I wouldn't hesitate to recommend this hotel.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Elaine, Let us start off by saying thank you for letting us host your stay and for the wonderful review. The hotel was built and designed by our owners with great care taken to ensure our guests enjoy the same experience as you. Reviews are extremely important to let us know when we're on track & we've already passed on your kind words to our team. We loved that we changed your perception & we look forward to your next visit. Best Always, The Oceanside Palms Team.

"Would definitely come back."

5
User 15/05/2017

I highly recommend this hotel! Our family only stayed one night to visit one of our family members (my nephew) at the Marines base before his deployment. And everyone raved about its cleanliness, comfort, and breakfast. The only negative thing I could say is we couldn't stay longer.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
Thank you for your families service to our country. It's always a pleasure to host our men & women in uniform and their families. We hope you are able to stay with us longer on your next visit. Semper Fi, The Oceanside Palms Team

"Had a great time"

5
kfechter, San Rafael, California 14/05/2017

I'm a gold member of Best Western. I earned a lot of points from past stays but I never used them. When I called the Rewards department three people tried to figure out how to use my points for a free stay but they couldn't seem to make it work. I got different information from each of them also. I was disappointed and almost gave up until I called Jesse, the front desk manager. Jesse knew exactly what to do so I could use my points. He had such a positive attitude, was willing to help, and made everything work out to my satisfaction.

Chris W, Manager at Best Western Plus Oceanside Palms, responded to this review
This is really great to hear! We're so glad to hear Jesse turned everything around for you in a positive way. We realize you have many hotel options to use your rewards point & we are honored that you chose us for your stay. We look forward to hosting you again in the near future.

"Thanks for a good stay"

5
donaa749, Langdon, United States 08/05/2017

An excellent hotel with highly professional and helpful staff. We were relocating to this area and the hotel accommodated all our needs. Staff helped us with room and then told us about all the wonderful activities in the area. Thanks again.

"Great rooms, great price."

4
X560PCdaniellea, Portland, United States 08/05/2017

Had an enjoyable stay! Wonderful staff, great room size, loved having a kitchenette and access to the beach, stores, etc. I would recommend for families or couples. Will be back. Thank you to the great staff.

"Vera "

5
Jim8412345, Oceanside, California 06/05/2017

We had the best time at this hotel, we were in town for a Marine Corps Reunion, I haven't been here in 13 years and these people like Vera made us fit right in, she answered all our questions and was a super professional would highly recommend. Thank you very much.

"Great find!"

5
aml1202, Redlands, California 05/05/2017

A very nice place to stay. Very clean and updated. The clerk who checked us in, Shawanda, was the sweetest and even came up to our room to help us with our TV later in the evening when we couldn't get it to work. Will definitely come back to enjoy again.

"Best Western is the Best!"

5
kimoc542, Cerritos, United States 04/05/2017

I was pleasantly surprised with The Best Western. It was better than i expected. The room was nice, clean, and big. I loved having a fridge, microwave, sink, stove, plates and utensils. We will definitely be staying here again when in the area.

"Will stay here everytime I visit the area!"

5
User 02/05/2017

This hotel is so close to everything! Great options for dining in the area. The breakfast was awesome so that helped us save a little money. The pool and hot tub were great and towels right there! The staff was genuinely pleasant and professional. I felt safe and very comfortable here!

"Home away from home"

5
X6135YAmaryc, Salt Lake City, Utah 01/05/2017

Our close to home destination- they're always friendly, rooms nice, clean- love the new showers- close to the beach and other attractions- usually can count on Best Western- this is one of our favorites

"Best place to stay in Oceanside"

5
larrymD4747HR, Kamuela, United States 01/05/2017

My experience staying at this Hotel was excellent from reservations to my room and all the staff, the room was as it appeared in the photos, clean and comfortable, the staff professional, courteous and friendly.

"Great place!"

5
Sally B, Corona, California 29/04/2017

The room was large, clean, and had a full kitchen. The hotel is walking distance to everything which is awesome. Check-in was easy and the staff who checked us in was very friendly and helpful. I just wish I had stayed more than one night!

"Average hotel"

3
RKD21, San Jose, CA 27/04/2017

Stayed for a trip to Legoland. I usually avoid Best Westerns because I had bad experience before and prefer Marriott properties, but couldn' t find ones with reasonable price around that area. But, this is a Best Western plus, so I thought it is somewhat better than the regular Best Western. Pros: - Close to Legoland (15-20mins drive) - Wonderful staff, especially the ladies working in the breakfast room, please tip them if you go there. The front desk managers are nice as well. - Pretty clean room - I think the insulation is pretty good. I didn't hear any noise from the neighboring rooms. Now, the cons: - Standard room is really small. If you have more than 2 people, consider getting a room with kitchen (bigger room) even if you don't need the kitchen. - Dirty elevator - Sewer smell from the sink in the bathroom - Shower knob broke, luckily on my last night there - The pictures on tripadvisor look a lot better than the hotel itself Regarding the broken shower, it happened at 9 pm at night when we desperately needed to take shower after a whole day at Legoland. The front desk manager was pretty helpful, he tried his best and ended up lending us a pliers so we can turn the shower knob with the pliers. Not the best outcome, but at least we were able to shower. He gave us some discounts from the final bill. Will I stay here again? No, if I can find others with reasonable price around the area. Little details, like sewer smell, shower knob, elevator cleanliness matter. So, please pay attention to that.

"Pleasant surprise"

5
ECN0408, Marietta 25/04/2017

My wife were looking at the last minute for a place to stay in Oceanside and found quite a few places already booked. We came upon this hotel and decided to give it a try. We enjoyed our visit starting with Shawanda's smiling face checking us in. The breakfast area was well stocked with multiple choices for hot and cold items. The folks manning the area were great at making sure everything was filled, clean, and were genuinely happy to see everyone. Our room was very clean and house keeping was very responsive to our requests. The hotel was near a highway, but noise was never an issue. We got a good night's sleep every night. We didn't use the pool, but saw families enjoying themselves. We would definitely recommend this hotel to people visiting the area. We'll be back when we're in the area.

"3 nights in Oceanside"

4
Lisa2184, Springville 24/04/2017

Very good location and facility. Best breakfast buffet I've had in a long time. Each morning the breakfast room was busy and full of patrons, but there was enough room and options for everyone. Clean rooms, fitness room, great front desk staff. I'd recommend this Best Western to travelers looking for a clean, nice place to stay. Easy freeway access, without any freeway noise.

"Best hidden gem in Oceanside"

5
livsloroger, Costa Mesa, California 23/04/2017

I stay here every 2 weeks for work and I must say, this is a very cool and clean place. If I had a family, significant other or if I just need to get away I would definitely stay here. Highly recommended and Sarah at the front desk is super friendly and witty when it comes to jokes! Staff is super friendly and professional.

"Can't go wrong with Best Western Plus"

5
justinsC7004QZ, Middletown, RI, United States 23/04/2017

Very nice "newer" hotel with all the amenities. I think they have the best free breakfast in the hotel industry. I also liked the free wifi with a simple login. I will consider Best Western Plus for all my future travel when available.

"1 Nighter"

5
Patrick A, Honolulu, Hawaii 20/04/2017

Just passing through, I drove by the Holiday Inn and it looked cheap and cheesy, I checked TripAdvisor reviews and decided to stay here at the Best Western. It was quiet, clean, and just what I needed. The bed was super comfortable and the room was modern. I don't typically like staying on the first floor usually, but it was surprisingly quiet.

"Great stay, nice hotel & staff!"

5
613neila, ROSEVILLE, United States 19/04/2017

Best hotel value in the area. Courteous and nice staff especially Sarah the receptionist. Had a pleasant stay with family. Highly recommended! Hotel is only 15 minutes from Legoland. Breakfast is included

"Comfortable and convenient"

5
Diana E, Pacoima, California 18/04/2017

Comfortable room and beds. Great location and great staff. Even when an issue it was resolved without causing an inconvenience to me or my son. Their breakfast was better than other hotels. We will be back.

""Best" Best Western"

5
nataft1, Las Vegas, Nevada 16/04/2017

Excellent location! Close to Dana point Laguna beach and Carlsbad. There's no charge for parking and that's a huge plus! Staff was extremely courteous. Rooms were very clean with comfortable beds and pillows.

Farah T, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Nataft1, Thank you for taking the time to review our hotel. I am so glad to hear that you enjoyed your stay with us. We are lucky to be is such a beautiful area smack dab in between Laguna Beach and Carlsbad. I am glad you appreciated the free parking, as this is a rarity in Southern California! Hopefully you will come back and visit us soon! The weather is absolutely amazing. Best Wishes, Farah and the Best Western Plus Oceanside Palms Team

"Top Notch Customer Service"

5
tunkpunk1, Escondido, California 16/04/2017

We were at this property (8 of us) for two weeks and I cannot express enough how well we were treated. The staff here went out of their way every day to accommodate us. The food was good, the location was great and the service was fantastic! Looking forward to returning.

Farah T, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Tunkpunk1, Wow! Thank you for choosing our property to literally be your home-away-from-home. Two weeks can feel like a long time away from family, so I'm glad the staff treated you well. Hopefully you were able to stay in one of our premium kitchenette rooms with a stove top, and refrigerator so you were more comfortable during your extended stay. We look forward to your return as well. Sincerely, Farah and the Best Western Plus Oceanside Palms Team

"Around the corner is the harbour, surfing and access to the highways"

5
Dianne W, Calgary, Alberta, Canada 13/04/2017

This hotel has the friendliest and most helpful staff and we felt like one of the family. We were lucky to get the kitchenette room, which has a view of the surf only a few blocks away. The room was so comfortable we stayed for 10 days!

"Trip to Legoland"

5
zimianh2017, San Francisco, California 12/04/2017

A very pleasant stay at this hotel. We booked late and this was the best value we could find and it turned out to be a great choice. Met some lovely guests in the hot tub of the hotel too. Family friendly place. Staff were great. Clean rooms and comfy beds.

"Best value in Oceanside and Carlsbad!"

5
II_Traveler_II, New York 08/04/2017

Easily the best value out of any hotel in a 25 mile radius from Carlsbad to Dana Point. The quality of Oceanside Palms is closer to a 4 star hotel, while having a better price than most 3 stars. The room was spacious, and had a large bathroom. Breakfast had more than adequate variety and quality. Every member of the staff I interacted with was very friendly, helpful, and exceptionally courteous. Under 5 minutes to the beach, Oceanside Harbor, and the highway ramp to get to nearby cities with ease. If you are planning to go to Carlsbad or Oceanside, don't bother looking anywhere else.

"Good value off the beach"

4
Phil55331, Excelsior, Minnesota 05/04/2017

We stayed three nights the middle of March. Room was comfortable and clean, hallways could have been cleaner which would have made a better impression on arrival. Staff was very friendly and helpful. Pool and hot tub could be greatly improved. Free breakfast could have more variety and be improved upon. Would stay again for a limited time in the future.

"The only place for me!"

5
Mechele W, Azusa, California 03/04/2017

My gosh my last review of this place was outstanding I really couldn't find anything wrong. And just when you think it can't get any better it does. All the standard stuff is still perfect the rooms and the breakfast buffet and the great Wi-Fi and all the cable channels all the places that you can sit the fire pit outside which is huge the sitting room off the lobby is huge all the great places you can spend having wonderful conversations with friends or family and the office Center has all you could want if you're there on business. the size of the TV alone in the lobby will make you want to come back for more. But what makes this hotel a five-star hotel and will always make you wanna come back is the best staff by far of any hotel I have stayed in and I have stayed in lots of hotels. The staff will bend over backwards to make your stay the best you can have if you need it they will try to get it for you , if you want to know a great place to go close by they can tell you the best places to go. Managers Farrah and Jesse have something about them that most managers do not have they make you feel wanted and very comfortable. And genuinely happy that you picked their hotel to stay at , I in all my years of staying at hotels have never come across anyone who can compare to these two when it comes to customer service. If you happened to get lucky enough to come across Sarah or Alyssa or shawanda or Vera or Ashley consider yourself lucky. Jesse and Farrah picked out the best people that they could find to make your stay at this hotel the best that you will experience. And for those people who complain about little things like a bagel isn't fresh I hate to break the news to you maybe you got the bad Bagel of the day. this place is not overpriced if you book in advance you get great rates, I have stayed at 500 night hotel rooms and you know how I was treated like a number there was no special treatment from any of the people that work there , but here the employees every time you go will make you feel appreciated don't miss out on this Gem of a hotel. I am booked to go there every month except June and September all the way through March of 2018 I try to go once a month because as I drive away on my way back home I want to turn around and go right back and any place that makes me feel that way is a place that I want to be as often as I can. take it from me I know most the time you go to a hotel you're going somewhere else and it's a place to put your stuff and sleep, take it from me take a little time out and enjoy this hotel you won't be disappointed.

"Queen beds are NOT queens"

4
Bryan H, Bluffdale, Utah 01/04/2017

Great family hotel. Fun pool and hot tub. Solid breakfast. Great place to stay for Ironman Oceanside. Only gripe, the queen beds are fulls not queens. My feet hang off the end of the bed about 6 inches.

"Amazing stay!!"

5
726brionnag, San Jose, California 28/11/2016

Alyssa at the front desk was beyond helpful to me. He helped me get a room in the middle of the night. Made sure that everything was perfect. She was such an amazing help to me that I really hope her customer service is there every time I come down to Oceanside!

"Thank you, Meagan!"

5
promsed, Whiteriver, Arizona 27/11/2016

Excellent hotel and service! From the moment we entered, we felt comfortable. Everything was very nice and pleasant. The exceptional quality at this hotel was Meagan at the front desk. Meagan was excellent! She was not only professional but was very much a person with efficiency and heart. When our family needed to change to Best Western Plus at Oceanside, Meagan made accommodations to make our move most comfortable. Our family was under much stress. Meagan made a bright spot in this time of gloom. Thank you...

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
It's so amazing to hear what a positive impact Meagan had on your visit with us, especially under such a challenging time for your family. We will certainly share your kind words with her and our management team. We hope that your next visit with us is under better circumstances, until then our thoughts and best wishes our with you. The Oceanside Palms Family.

"Camp Pendelton Visit"

5
346gilberta, LAKE HAVASU CITY, United States 26/11/2016

Very helpful and friendly staff. The hotel as a whole made our stay in Oceanside a pleasant experience. Would stay there again. A great value for anyone traveling with children and great location. Planning another trip to Oceanside for the festival of lights and will stay only at the Best Western!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
We have the pleasure of having many of our guests visiting family and friends at Camp Pendleton, so we are excited to hear your family enjoyed your visit with us. We look forward to your return trip for the Holiday Boat Parade of Lights, it should make for another wonderful weekend. Thank you for going out of your way to share your review with our future guests. Best Wishes, The Oceanside Palms Team.

"Vacation"

3
Dave W, Cartier 21/11/2016

Hotel staff was extremely helpful pointing out things of intrest around Oceanside. Easy walking distance to the beach, the pier, downtown and many great restaurants. Within walking distance of the train station take the coaster to San Diego. Great trip. Hope to stay here again.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Dave, Great suggestion on the Coaster Train, this is a great way to enjoy an excursion for the day to San Diego's coastal cities and still get back in time to enjoy our beautiful beaches and pier. We look forward to you joining us again in the near future. Best Always, The Oceanside Palms Team.

"Close to the beach"

4
WichitaWmn, Wichita, Kansas 15/11/2016

Close to the beach! Meagan (with a heart ??) was awesome! She was very helpful to us, and anyone else she helped. Room was a suite. Big for our family of four. Full kitchen which was nice and also had a huge walk in closet!!

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Thank you for going out of your way to let us know how well your visit went. The premium rooms are a great deal, we hope you were able to utilize the kitchen and barbecues during your visit. We truly appreciate your kind words about our Meagan, she is a great representative of our hotel and we look forward to having her as part of the team for years to come. We all look forward to hosting you again, -The Oceanside Palms Team.

"Good price for accomodations"

4
User 10/11/2016

We spent four nights here and found the location to be convenient to restaurants, beach and close to the I-5. Rooms were adequate and very clean. The entire hotel was well maintained and the staff most helpful. Having the breakfast included was a bonus. Would definitely stay here again.

"Good solid value"

4
Navy_Lady, San Diego, California 07/11/2016

We stayed here overnight, participating in Oceanside's Bike the Coast/Taste the Coast event. It was a good deal on Hotels.com, significantly less expensive than booking direct with Best Western. The receptionist told us that they had just received the highest BW rating on a recent inspection, and they were obviously very proud. The service was very good on checking in. Though we wanted a late checkout based on the following morning's bike event, they were understandable loathe to grant this but did allow us until 1130. There were numerous bike event participants at the hotel, and they tried to put everyone on the first floor. We were on the third floor, with no major issues except the screaming children in the room next to ours. Apparently, this site hasn't heard of thick walls or soundproofing, but certainly the bratty kids were not the hotel's fault. What was within control of the hotel was the breakfast. Horrid planning and terrible service, especially since they were well aware of the number of bike event participants that would be heading to an early breakfast. They ran out of food, the continental items (yogurt, fruit) were at a premium, and basics like OJ and water were not replenished in a timely manner. It was a horrible free-for-all, when they could easily have stocked up on athlete-friendly items that would have been simple to prep and serve (yogurt and fruit were a nice though but badly executed, and they could/should have had breakfast bars or something equally easy to grab and go). They have a pool and hot tub at the end of the building, and lots of free parking. It's a bit of a challenge to get back on the freeway, crossing the Coast Hwy. All in all, I think a normal slow day would have seen a totally different experience. However, it seems to me that a hotel wants the rush and increased business, and therefore should be prepared to service (and earn) that business.

"Love this place"

4
Arthur S, Victoria, Canada 05/11/2016

Third stay. Same gr8 experience. Love Oceanside. Little disappointed on the increase in room rate when I requested another night's stay. That floating room rate is greedy and disappointing. Other than that this hotel is always a gr8 experience for us.

"Nice value"

5
Thomas P H, W Lafayette, United States 02/11/2016

This hotel is very clean, modern and well serviced. Very good overall value and close to dining and the harbor. The staff as both friendly and helpful. The breakfast is above average and the breakfast area was very clean. Plus there is some outdoor areas to enjoy.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Thomas, Thank you for taking the time to give us such a nice review. Please join us again.

"Careful of bathtubs as they can be slippery!"

4
Melanie A, Wellsville, New York 27/10/2016

Both my brother and I slipped in the bathtubs in our (separate) rooms. I actually slipped twice. We called the front desk to let them know after the first slip and to see if they had a bath mat, but they didn't. My parents (in their late 70's) were also staying there, so this concerned me a lot. It was very disconcerting. It was odd because sometimes the tubs seemed like there was enough traction, but a minute or two later they are slippery, and vice versa - slippery to begin with, fine as the shower goes on. Should be addressed, IMO. I have stayed at LaQuinta (next door) in the past and will probably stay there next time I am in town. Rooms are larger there and no slippery tubs! I go often as my daughter lives there.

Paul T, General Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Dear Melanie A. I want to thank you for your review and giving our hotel 4 out of 5, 5 being exceptional. As the General Manager the safety of my guests is the most important responsibillity therefore I am very grateful everything is ok. Our tubs are made of non skid material and we do have special mats should a guest request one. I am investigating to find out why you were told otherwise and in the meanwhile, just to be proactive, ordered more of those mats. We do have rooms as large as the La Quinta's rooms and I invite you to come back and stay and experience those. Contact me directly and I will be happy to reserve one of our premium rooms as well as apologize in person. Sincerely, Paul Terzis

"San Diego Trip"

5
User 22/10/2016

I stayed here for a week and it was great customer service, I stayed here because i was visiting my sister in law and nieces and newphews in national city, the beach was close by and had a park and had fire pitts so you can camp near the beach, fishing

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
We hope you had a wonderful visit with your family. Thank you for letting us host you during your visit.

"I'm a fan!"

5
HappyTravels717, Midwest City, Oklahoma 22/10/2016

We've stayed at this hotel several times this year and I can honestly say, "I'm a true fan" of this hotel. The service personnel from the front desk,housekeeping, maintenance and breakfast staff were all super friendly and helpful! The rooms are comfortable and clean and the friendly staff makes you feel like part of their family. Truely unique in the hotel industry from my experience.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
We appreciate your kind words & will be sure to pass along your thoughts to our crew. Please come again.

"Great place and wonderful staff! "

5
User 22/10/2016

My family has got three rooms and they kept us all together. The rooms are clean and updated, but the staff was the best of all. We really appreciated the kindness and professionalism of all, but especially Sarah and Jamie at breakfast! Thank you for the smiles and help. Made our stay that much better.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
What a great review, we look forward to your next visit.

"Perfect"

4
kerryelie7, Danville, California 21/10/2016

This was a very easy and comfortable stay while having to deal with Doctors. I would come stay again anytime. Everything was very clean - beds comfortable - breakfast selection great - staff was very kind and extremely helpful.

Chris W, Manager at BEST WESTERN PLUS Oceanside Palms/Camp Pendleton, responded to this review
Doctors are never fun, we're glad to hear everything went well with your stay.

"Very friendly staff, not best location"

4
swimdesertrat, Tucson, Arizona 20/10/2016

W