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Best Western Plus Oceanside Palms

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909 N Coast Highway, Oceanside, 92054-2135 Etats-Unis
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PHONE : (760) 721-1543
4.6 / 5
1492 Reviews Tripadvisor
REVENIR_AU_DEBUT

Hotel advantages

Swimming pool
Jacuzzi
Multilingual staff
Parking
Restaurant on site or nearby
Elevator
Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Fitness center
Complimentary breakfast
Free Parking
Free Wifi
Iron and ironing board
Kitchenette
Microwave
Refrigerators
Coffee maker
Hair dryer
The strong points

Description

A mile from the gates of USMC Camp Pendleton and a short walk from the Pacific, the Best Western Plus Oceanside Palms, Oceanside, California, welcomes Marines, families, and beach-goers alike to this sunny stretch of the Southern California coast. Free high-speed internet runs through the rooms and public spaces, including the business center and a 35-by-35-foot meeting room, and the complimentary breakfast spreads over twenty hot and cold dishes from bacon and eggs to waffles. An outdoor pool, a hot tub, and an exercise room round out the stay, with modern rooms adding a microwave, a refrigerator, and a single-serve coffee maker. Oceanside Harbor and one of the West Coast's longest wooden piers sit half a mile away, with the Carlsbad Premium Outlets five miles on and the LEGOLAND Discovery Center and Sea Life Aquarium about six miles away. Out the door, the surf and the pier are never more than a short walk away.

Customer reviews

Travellers choice
Tripadvisor
4.6
based on 1492 guest reviews
Excellent
1052
Very Good
309
Average
77
Poor
33
Terrible
22
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Beach views, and sunsets"
xtinan4, 25 Septembre 2026

Right next to the beach, lots of food spots next to the hotel. And a Thursday sunset market.

"David Z. Makes a Frequent Guest Feel Welcome"
Jeff N, 13 Septembre 2026

I'm a frequent guest at the Best Western Plus Oceanside Palms and stay here multiple times a month, usually getting two rooms each visit. Over time, I've had the pleasure of dealing with David Z. at the front desk on many occasions, and he is consistently friendly, professional, helpful, and welcoming. When you stay somewhere as often as I do, you really notice the people who consistently provide great service, and David is definitely one of them. He always makes the check-in experience pleasant and makes me feel like a valued returning guest. I wanted to make sure he received some well-deserved recognition. Thanks, David, for taking such good care of us every time we're here

"Always enjoy my stay at this hotel"
Inyogirl, 11 Septembre 2026

Another nice stay at the Best Western Plus Oceanside Palms. Room was comfortable, clean and quiet, and a/c on and strong (needed these hot summer days, unfortunately). Liz at the FD was extremely helpful and personable, a big plus. And I really like that the Breakfast Room is always clean and well stocked. Close to the freeway, and only a few minutes from the harbor area, this BW hotel is an excellent choice for anyone staying in the Oceanside area.

"Great place! Would stay again."
Douglas J, 09 Septembre 2026

Gave it a five star even though there's room for improvement. Attractive property that appears to have been turned over recently. Glass water wall just inside the entrance. Nice touch. Friendly, efficient staff. Thank you, Carlos. Thank you Liz. Thank you, David. Good job! The room was clean. Well stocked with nice new towels. I liked the big bottles of soap, conditioner and body wash. Hot water came out immediately. Only a shower but that's okay. Microwave was a little small but the fridge was a nice size. AC worked good and was not too loud. But, they need to upgrade to a split system. Three different types of coffee. Room was a little tight but everything else made up for it. Breakfast was delicious. Usual choice of bacon, eggs, sausage, waffles. Not as expansive as Holiday Inn Express but close enough. Nice custom coffee machine close to the front desk. We became friends. Jacuzzi and small pool. Was clean and well stocked with towels. Talk to mini gas poolside and they were all very happy they were their experience. Located in a nice area, just north of the pier And south of the harbor. An In and Out across the street. Oh yeah! NOTE: When booking ask to be on the side where there's no construction noise in the morning. I gave it a five star even though there's room for improvement. The reason I gave it a five star is because the place was clean and organized and the staff was very friendly and efficient. This usually means the assistant manager Is really switched on. Her name is Griselda and I'd like to meet her someday. Things to improve: Card readers would not always actuate. Our room and the back door by the pool. Ac needs to upgrade to a split system so it'll make less noise. Juice machine in the dining hall was out of order. Add water machine next to juice. Dark colors in the room and lighting issue. Small rooms. You should run with lighter colors. Bigger mirrors, whatever it takes to make the space look larger, lighter and brighter. And now the nightmare: The TV system is a dysfunctional mess. Trying to use both remotes without a reference card and the cable system is like out of the '80s. Taking 3 or 4 seconds to change channels. We give up on it.

"Very disappointing"
hiker2705, 23 Août 2026

This hotel fell short of expectations in numerous aspects, and our experience did not align with the majority of the favorable reviews. 1. The staff consistently displayed a lack of friendliness, often avoiding eye contact and neglecting to greet us at any time of the day. 2. The odor from the entrance to the elevator resembled that of an old, unpleasant motel. 3. A maintenance worker was spraying chemicals in the hallway near the rooms to combat ants. 4. Upon entering the room, it appeared okay; however, one of the queen-size beds in room 207 was severely sagging. Consequently, one guest had a somewhat tolerable night on a less-than-comfortable mattress, while the other struggled to sleep due to the excessive sinking of the bed. 5. The soundproofing was virtually non-existent. We could overhear our neighbors conversing in their rooms, and the individual above us was active throughout the evening and night, making it impossible to avoid the noise. 6. The breakfast was indicative of the overall quality of the hotel. There were no sausages, the bacon was saggy, and the eggs had zero taste. Real eggs? The only positive aspect was the coffee, which was quite enjoyable. In summary, our stay was extremely disappointing for the price point. We will certainly be avoiding this hotel in the future.

"Bad .. very bad"
Ahlam A, 05 Août 2026

Very bad. They did not clean my room. When I went to reception. At 7:30 p.m ( after I came to horal ) I was surprised hiw the room look like. I asked the reception about why they did not clean my room . And if they can clean it now. The answer was the house keeping out now.. and no one here to clean the room !!!!!!! It was BADDDDDD....

"Happy Travelers"
Shay O, 31 Juillet 2026

Excellent experience. We will return for sure.

"Very solid property and great staff"
Traveling_JAM, 12 Juillet 2026

I stayed one night in July. This is a great location and very solid property. The two front desk staff members were top notch, friendly, helpful and welcoming. The breakfast was excellent with several hot and cold items and always fully stocked despite being very busy. The pool and hot tub were clean. The room is standard with a decent glass door shower and no issues. You can walk about 3-4 blocks to the beach or to downtown which has a lot of options.

"Unprofessional Customer Service"
Johnny K, 22 Mai 2026

Unfortunately, my stay at Best Western Plus Oceanside Palms was disrupted at approximately 6:15 AM by a large refrigerated trailer parked directly outside my room window. The refrigeration unit noise continued for nearly an hour and made it impossible to sleep. I reported the issue to Front Desk Supervisor Agustin Bastida, but the response was disappointing. I was told there was “nothing he could do,” and when I stated I would file a complaint, his response was simply “go ahead.” I understand operational issues can happen, but guest concerns should be handled with more professionalism and empathy.

"Good for families with children"
Elaine G, 22 Mars 2026

Good location: close to highway and walkable to the beach in fifteen minutes. Staff are friendly and polite. Breakfast is okay, but food runs out quickly. A large condo is under construction right beside the building, so there is noise during the day. The hotel was full during our three night stay and perhaps for this reason didn't quiet down until midnight.

"Perfect experience"
Mary N, 18 Mars 2026

Excellent customer service, location to activities. Beds and showers were perfect. Breakfast was great. It was crowded, but employees were patient and friendly. Demetria is an excellent housekeeper.

"Comfortable Stay"
Inyogirl, 05 Mars 2026

Another pleasant stay at the Best Western Plus in Oceanside. Easy to get to off the freeway. Room was clean, amenities all in order, no issues. Was greeted upon arrival as an Awards Member, which is appreciated. The Breakfast Room is always clean, and the items available plentiful and a good selection (waffles, eggs, bacon or sausage,cereals, fruit. etc.) Would be happy to stay there again.

"Great stay!"
Lesley M, 08 Février 2026

Friendly, helpful staff. Clean and comfortable room. Great location, close to beach and restaurants. Highly recommend!

"Excellent one night stay"
AsiGanaMadrid, 28 Novembre 2025

I stayed for one night at this hotel, and pretty much everything was perfect. It was the night before Thanksgiving and I got a very good corporate rate. I arrived very late at night and had to park in the back but I could easily access my room from the back of the building as there was an elevator there. My room was clean and spacious with quite a large bathroom and I slept like a baby. Internet worked well. Strong recommend.

"Visit to Oceanside"
Clementine O, 30 Octobre 2025

Great location and great breakfast. Pleasant neighbourhood and walking distance to the beach. The streets were very clean. A nice vacation spot if you love quiet and still very close to a large City; about 40 minutes to San Diego.

"Great customer service"
Jillian B, 13 Octobre 2025

It was a great stay, large rooms with kitchettes, full breakfast, and a pool with a hot tub. The best part of the trip was the customer service. Isai was kind and helpful with every question and request. He helped make our stay better.

"Staff = amazing"
Juan G, 21 Août 2025

Wonderful staff, they have a great friendly crew! I would book again when coming back to legoland. The hotel is located off the freeway ramp easy for on and off and there's a few eatery places close to it

"Just Okay...."
HeidiDD, 10 Août 2025

Overall good experience. The location was ok. It was a little difficult to get out of the parking lot some mornings because of traffic backed up at the light. It was also very hard to turn into the hotel, because traffic would block the entrance. The beds were hit and miss. We stayed in two different rooms, because of issues with the bed. The first room, on the third floor, had the hardest and most uncomfortable beds I have ever slept on in a hotel. We moved and the two queens on the first floor were comfortable. I wouldn't recommend staying on the third floor, the rooms had some issues. They have the best breakfast in Oceanside. We have stayed at several hotels and this was the best so far. They offered juice: apple and orange juice, coffee, milk. Oatmeal of several different flavors. Waffles with toppings. Hot food: eggs, bacon or sausage, hashbrowns. Yogurt. Bread and pastries. They had a different variety of egg every morning, one was a omelet, and other was scrambled. The eggs were just ok, super soggy and wet. One day was bacon and the other was sausage, both were pretty soggy.

"Just Okay Stay - Beds Not Comfortable"
Flyer63159744729, 31 Juillet 2025

Stayed 5 nights. We requested a 3rd floor room. Overall the hotel is nice, but the beds are hard and lumpy. I could not sleep because the beds were so uncomfortable and the air conditioning unit was loud and screeched all night. Wouldn't recommend stay on the 3rd floor. We moved to the first floor and the beds were much better. Didn't hear much noise above us, or around us. I would recommend staying on the first or second floors. Later we realized that the third floor is kept for the military and I don't think they update much on that level. Breakfast was just okay. Each day was a different type of egg, rotating every three days: Scrambled eggs, omelet with gross fake veleta cheese, eggs in a circle-over hard. On the side was cheese, salsa and jalapenos. Meat options rotated: soggy bacon or soggy sausage circles, soggy sausage links. Saturday morning they had country potatoes, with bell peppers and onions. They had the usual waffles, with whipped cream and syrup. pre packaged pastries. Yogurt that was dispensed out of a big machine, and you squirt it into a cup. They had granola and chocolate chips as toppings. Cereal: cheerios. Coffee and tea. Orange juice and apple juice. Several flavors of oatmeal. Bananas and apples. Being at breakfast between 7-8 am is great, plenty of space. Anytime after 8 was really crowded and hard to find a spot to seat to eat. The location of the hotel isn't great. Finding the entrance from the road the first time was tricky, the drive into the parking lot is really small. Leaving and arriving is tricky, traffic backed up several times and we had a long wait as other cars were trying to get out on the road. Google maps will not take you directly to the hotel, it will take a long route around town so you don't have to turn left into the parking lot. Traffic can block you from turning in. Parking is free, which is nice! Overall our stay was ok. I'm not sure I would stay here again.

"Birthday Respite…☺️"
Cynthia P, 03 Juillet 2025

I'm a BW Diamond Select rewards member, but I didn't book this stay myself. It was booked through Wyndham for us to attend a timeshare presentation. When I called the resort, I spoke with Augustin and asked if I could get an upgrade, being that I didn't book it personally. I also let him know it was for a birthday getaway, and explained I DEFINITELY wanted a room with a bathtub. Augustin upgraded us to a room that included a kitchenette.😊 Thanks Augustin❣️ Also, I have to say this facility has a GREAT HOT BREAKFAST…😋

"Great place with wonderful staff. The breakfast was outstanding. The woman's that was running the breakfast was accommod"
Libby G, 28 Juin 2025

We did not book the hotel in advance because we weren't sure we were going to stay the night in Oceanside. We were able to get their room. ,Andy, JO and Augustine ( not sure of spelling) were amazing at the front desk. The location is perfect for going to the street fair on Thursday and nearby restaurants

"Good for price paid"
Adventure57836670656, 22 Mai 2025

Nice comfortable clean hotel with everything you need, although the rooms could do with a different colour scheme to brighten them up. A good size TV and comfortable bed and decent customer service from reception. The breakfast was poor, although we did go down for it towards the end of the service so some items may have ran out, and not forgetting it was free. If you want a decent breakfast you really need to go somewhere else and pay for it. Good hotel for the price paid.

"Tired"
silkyloz, 17 Mai 2025

Best Western is now tired 🥱 The staff are friendly and the location is good, but that's all it's got going. Rooms are very dark & coffee machine was dusty! Breakfast was poor with food being microwaved and tipped into the metal containers. Breakfast room also small for the amount of guests.

Owner Response, 17 Mai 2025

Thank You for staying

"Excellent Hotel"
Colvin C, 26 Mars 2025

The staff was great and friendly. Our room was very clean every day we were there. The breakfast buffet was outstanding, the lobby was clean and smelled wonderful This location was very close to the beach and we had a nice quiet room. The front desk staff were so friendly.

"Reasonable, friendly, excellent location in Oceanside."
Teresa T, 24 Mars 2025

My husband and I stayed at this Best Western for 4 nights while visiting my daughter and it was just the perfect place. The room was very clean, bed was very comfortable and the bathroom was pristine. The only disappointment was that there was no tub and I love a long soak at the end of the night, but everything else made up for it. It was pretty quiet even though it's close to the coast Hwy. They have a very good breakfast -- nothing fancy, but good coffee, fresh fruit and bagels... on the weekend they offer waffles and eggs but we didnt try those. The best thing about this hotel was the people though, everyone was friendly and helpful especially Darian who greeted us every time we saw him and was so helpful and non-judgemental when I got confused about the dates... "No problem, we can make whatever change you need you need!" ... "Hi, how was your night?" so very friendly... We will go back.

"Absolutely recommend"
Bea B, 24 Février 2025

Very clean every time we have stayed. Pool is actually heated and we were able to swim with our granddaughter in February. Staff is always friendly and accommodating. Walking distance to absolutely everything including the pier and the Harbor as well as beaches! Great bike trails everywhere and accessible from the hotel! Great breakfast selection. We have been to several places in Oceanside and this has so far been the best reasonably priced place we have stayed at!

Owner Response, 24 Février 2025

Thank You for you're feedback, we appreciate you staying with us.

"Will be back!"
Race K, 18 Février 2025

What a perfect experience. Clean and tidy room and everything smelled great. The staff accommodated all our needs and even recommended a great place for dinner. Do yourself a favor and book a stay if your in the area. Reasonably priced hotel in a fun area. Great Value

Owner Response, 18 Février 2025

Thank You for staying with us

"Rewards Members don't matter here."
Company-Reviewer, 18 Février 2025

Horrible Customer Service Due to a VERY last minute issue I had to cancel the week at the hotel that I had booked. The customer service representative was very hateful and rudely told me “That's how it goes, that's company policy.” Even though I am -soon to be WAS- a Rewards Member I was refused a full refund. Never again. After many years of being a loyal customer. I know there will be the usual “We're so sorry about your experience- we strive to be the best- BLAH BLAH BLAH. Your actions have proven otherwise.

"BEST Best Western"
Pam B, 31 Décembre 2024

I stay in a lot of Best Westerns and this was one of the best. Updated decor, big room, walk in shower (huge plus), outdoor fireplace, pool, gym. And everything is within walking distance (ocean, shops, restaurants.) Friendly staff too! I will stay again!!

"There's more trustworthy places"
Anthony N, 18 Décembre 2024

Just recently I stayed at this hotel I was staying with some friends and we dropped off our stuff before we left to explore for around 4 hours. When we returned the door was creaked open like someone was in there we went to complain about the situation and we were ensured there was a camera pointed at our door and they would look at the footage and give us a call but I never received one we were shrugged off and not taken seriously. The room we had was also around a corner in the blindspot of the cameras so not pointed at our door so I feel personally attacked and I will not return again please take your business elsewhere.

Owner Response, 18 Décembre 2024

We apologize for the inconvenience. We explained to you about filing a police report if anything was missing. But you confirmed that nothing was taken. After reviewing our camera footage, no one entered your room. Therefore, you probably did not secure your door when leaving the room. As I explained to you when you stopped by the front desk. You are responsible for your room once you sign off on your reservation.

"BW Plus Oceanside Palms ia "Must Stay" Property with GREAT Accessible Rooms"
James V, 24 Novembre 2024

The Best Western Plus Oceanside Palms is located conveniently off the 5 freeway. Parking is very convenient. The front desk staff are very friendly and ready to provide a smooth check-in experience. I found them very helpful with addressing any needs I had in the room, such as extra pillows, towels, or coffee for the coffee-maker. I want to especially emphasize my happiness and satisfaction with the Accessible Room I requested as I needed a walk-in shower for bathing. The walk-in shower setup is top-rate. It's a very good quality tiled shower interior, with both a traditional shower-head as well as mid-heigh secondary, fully adjustable shower-wand that is mounted on an extension hose so you clean yourself thoroughly and completely. The hotel's amenities are plentiful, including a concessions area adjancent to the ice maker, filtered water dispenser, and espresso beverage maker (all complimentary). They also have one of the most comfortable breakfast rooms I've encounterd at the Best Westerns I'v'e visited as it included several "half booths" for seating and not just tables and chairs (which can often be uncomfortable for many of us bigger folks). The room interiors are contempory and updated, very usable desk/work areas, large LCD TVs, excellent WiFi speeds, clean, comfortable, spacious. If you haven't been to a Best Western, book a stay soon and enjoy yourself!

Owner Response, 24 Novembre 2024

Thank you for your wonderful review. We appreciate your business. Thanks again for staying with us!

"Great find!!"
Maryliz P, 15 Novembre 2024

We stayed here when we visited our son who's stationed in Camp Pendleton. This place is quaint and welcoming. The staff was friendly and the surroundings is well maintained. There's a lot of restaurants nearby, next to the freeway and walking distance to the beach. The room is clean and has everything you need. They also offer free breakfast if you just want a quick bite.

Owner Response, 15 Novembre 2024

We appreciate your feedback! Thanks for staying with us!

"Very pleasantly surprised with the free food, cleanliness and great service"
svetalana89, 18 Octobre 2024

I was so pleasantly surprised with how affordable this hotel was. We came in and were greeted by smiling friendly front desk who kindly welcomed us and helped us get early check in for both of our room reservations. The hotel was very clean. One of the cleanest I've ever been in. Room was very clean and comfortable and smelled good. Breakfast was fully stocked and also one of the best tasting free breakfasts I've had at a hotel. Cleaners were kind and helped us get a few extra bags that we needed for laundry. Every interaction was kind, professional, and great service. I highly recommend this hotel

Owner Response, 18 Octobre 2024

We appreciate your feedback! Thanks for staying with us!

"Attending a wedding"
Michele R, 17 Octobre 2024

The room was very clean and the staff was continuously cleaning, the front desk was very helpful with any questions I had. I didn't really get to explore all options available in the hotel due to time constraints. The hotel is older but I felt very well maintained. Their was quite a few families that had young children on the same floor as me and within a very close proximity but once my door was closed I never heard them and I was never disturbed.

Owner Response, 17 Octobre 2024

We appreciate your feedback! Thanks for staying with us!

"Loved this Hotel!"
Jerri V, 14 Octobre 2024

Rooms spacious and very clean, staff was amazing from front desk to maid service to the breakfast staff (Maricela and Marco). Breakfast was beyond our expectations, my grandkids couldn't wait to go down for breakfast each day of our stay! Thank you all for an amazing week in Oceanside! BTW LOVED the Halloween Decorations!

Owner Response, 14 Octobre 2024

We appreciate your business! Thanks again for staying with us!

"Exceeded our expectations and good value for money "
Culture24970337552, 12 Octobre 2024

Well cared for hotel with a good standard of hygiene. The room was comfortable and nice, and the fixtures and fittings were good quality. Had a peaceful nights sleep. The complimentary breakfast was good, and there was a nice variety of food choices. Plenty of parking available, and the hotel grounds were neat. The hotel is also a few blocks away from a nice beach.

Owner Response, 12 Octobre 2024

We appreciate your business! Thanks again for staying with us!

"Disappointing and ruined"
KiiTtY k, 23 Septembre 2024

We had plans to stay for a week and we didn't last but one night because they literally kicked us out for complaining about fleas the staff booked our room for someone else making the kids and I leave all wet from being at the pool giving us less than 5 minutes to leave the room rushing us out and the staff was completely rude making us feel uncomfortable and disappointed our family experience was completely embarrassed and ruined …

Owner Response, 23 Septembre 2024

Good Morning Base on the notes from my morning supervisor, they said you guys wanted to extend for another night, which they arranged for you but according to our records your husband credit card didn't had enough funds for the extra night. My staff gave you till 12pm so you guys can figure out the payment situation. but never report back to the front desk.

"Would visit again."
karen o, 15 Septembre 2024

The room was very clean and the bed was very comfortable. The pool area was stocked with plenty of towels and was very clean. The breakfast choices varied every day and all food was hot and plentiful. The front desk staff were extremely friendly and helpful during our visit.

Owner Response, 15 Septembre 2024

We appreciate your business! I am glad to hear you enjoyed your stay with us. Thank you so much for staying with us!

"Great affordable lodging in Oceanside"
LivingMovement, 28 Août 2024

This hotel was excellent for the price we paid. If you enjoy walking, the location is great. About a 12 minute walk to the beach and the restaurants and shops near the beach. Full breakfast, nice pool & hot tub. The rooms are on the small side and the sound proofing isn't great but our room was very clean and the beds were very comfortable. Lodging in Oceanside can be pricey so this was a great find. We would stay here again.

Owner Response, 28 Août 2024

We appreciate your feedback! Thanks again for staying with us!

"Just a one night stop over."
Dan B, 19 Août 2024

The beds were extremely comfortable. You cannot beat the location, only a few blocks from the ocean and restaurants. We booked a kitchenette room. Usually there are two burners or a hot plate in rooms like this. This one did not. The full size refrigerator did not work. At check out I was charged full price even though I had booked it with a $50 gift card. Had I not asked for a printout I would have paid an extra $50. The clerk did rectify this and take the extra $50 off. Just irritated I had to point that out.

Owner Response, 19 Août 2024

We apologize for any inconvenience. Our kitchenette rooms don't advertise stove tops. I'm sorry the refrigerator did not work, did you notify our staff at all when this happened? We hope to make your stay satisfying. Was there anything we could have done to make your experience satisfying? We appreciate your feedback. Thanks again for staying with us!

"Great Location"
Israel I, 19 Août 2024

Excellent hotel location. close to freeway. Very close to the beach, marina, and the Oceaside Peer . Plenty of parking and great breakfast. Nice pool and outside lounge area. Very clean rooms. Thank you to Chuy and the other cleaning staff.

Owner Response, 19 Août 2024

We appreciate your business! Thanks again for staying with us!

"Great Budget Hotel"
653hanhl, 13 Août 2024

The hotel is not located in the tourist area. It is 5 minutes driving to the pier, 15 minutes driving to LEGOLAND and 40 minutes to SeaWorld. Also, Do Not compare with Hyatt as you get what paid. However, I highly recommend this hotel to people who is traveling on budget. The hotel is clean. Staffs are nice. Highlights are hot breakfast buffet and coffee machine. You can have coffee, latte, hot chocolate, hot water all day long. They also have paid washer and dryer. There is a small refrigerator and microwave inside the room. Note: I review room 122 first floor. In general, it is very basic but it offers everything you may need for your vacation.

Owner Response, 13 Août 2024

We appreciate your feedback! Thank you for the kind words. Thanks for staying with us!

"Oceanside best !!"
agnes l, 06 Août 2024

Great location near I - 5 exits. convenience to and from the airports. Less than 40 miles to the famous San Diego Zoo. Near all the nicest beaches and restaurants. Nice and helpful staff. Great breakfast. The Rooms are nice size with fridge and microwave.Bed are soft and comfy.

Owner Response, 06 Août 2024

We appreciate your feedback Agnes! Thanks for staying with us & thank you for a wonderful review!

"Robbed and Lied to"
Megan P, 30 Juillet 2024

Me and my family checked in on Sunday. We got 2 rooms because we are a large family. On Monday evening we went to a family members house for dinner. When we returned we found 1 of our room doors was open. We discovered it appeared someone entered our room and took a shower. Used my daughters shampoo and conditioner and tooth brush and then went through my son's clothing and took some. Also disposed of an old pair of shorts and underwear. From the time i reported this to management they showed they did not care. One worker even laughed at me. They not only showed no empathy or care for the situation they even told me they ran the cameras back and told me no one was in my room. When I asked how did someone else's belongings get in my room and my items disappeared if no one had gone inside the manager said "you tell me?". Then to make matters worse after going back and forth the manager told me there was no one else I can speak to and matter of fact he was going to "evict me" from the hotel. I asked how is that possible when we were the ones victimized ? I called the police and filed a police report. He refunded me 2 nights we had left of our trip however to find another hotel for the remaining 2 days so short notice has cost me double of what I paid there. When I called hotels.com to file a complaint, he lied to her stating he ran the cameras for hours and found nothing. I am attaching a screenshot. The total cost of my trip for 2 rooms was $1600 and refunded me $420. A few hours later the police called me and stated they DID find evidence of someone entering our room at around 730pm. Only 2 hours after we had left, although he states he watched 6 hours of tape from the time we left. It's clear they do not care about you or your family. So much so instead of admitting fault or offering any type of solution he lied and "evicted" me and my 5 children from the hotel with no where to go in a city far from home. The rooms are outdated and smell anyway. Give your business to some place that actually cares about their customers.

Owner Response, 30 Juillet 2024

Hello Megan, I was the manager on duty you spoke with. First off, I want to say that we truly care about our guests and customers who stay at our establishment & we offer the best services here. Now, After investigating this whole situation, your room door was never secured nor was it closed after leaving your room. As seen on camera, yes. Someone was seen going into the room with ease. They did not use a key nor did they try and break into the room. From our point of view, the person looked like a regular guest. When I spoke to you, I told you I only watched 2 hours of footage so far and did not see anyone go into the room. But we did capture someone going into the room at the 3 hour mark. No where did I say "no one went into your room or You tell me?" I told you we were still investigating and reviewing film. Now once your keys have been given to you, you are responsible for anything that happens to your room. You even signed off on it at check in understanding full liability. For example: If you are renting a vehicle and they hand you over the keys? You are responsible for the vehicle. If you leave the door open to that vehicle and someone happens to go into your vehicle? You are still responsible not the rental company. Now the reason for your eviction - we have a zero tolerance policy here at our establishment. When you disrespect and use foul language threatening me and my staff - you will be evicted - no exceptions. I agreed to refund the last 2 nights on both of your reservations booked via hotels.com. You asked for a full refund, and I denied it because it was not reasonable.

"Very Clean Great Service Great Value near Beach and Great Restaurants"
Mike W, 28 Juillet 2024

This was one of the most fantastic hotels I have stayed in in years The staff was very professional and Courteous And treated me with a smile. My room was cleaned every day Doing my 5 day visit By Chewy and Maria Ramos Very close walk from the beach and many restaurants Also has free breakfast in the morning And is a very clean hotel Staff is very friendly and professional Great value for the dollar

Owner Response, 28 Juillet 2024

We appreciate your business and feedback! I'm glad to hear our staff members were professional and courteous with you. Thank you so much for staying with us Mike!

"Best Western Plus Oceanside hotel is wonderful"
Curious742753, 24 Juillet 2024

Wonderful property and associates Well maintained. Great hotel rooms. Super clean. Towels sheets furniture bedding all perfect. Great location. Very accessible to I 5 as well as Coast Highway. Perfect for everything and everyone This is the place to stay every time you have the opportunity.

Owner Response, 24 Juillet 2024

We appreciate your business and feedback! I'm glad to hear you enjoyed your stay. Thank you so much for staying with us!

"Good breakfast ambience."
padma s, 15 Juillet 2024

If you are in the area and you stay at Best Western, make sure to eat breakfast. Maricela will make you feel like you are at a family owned diner with excellent service. Never have I seen someone so carefully making sure everything is clean and well stocked. The only complaint was having to eat with Fox News on TV.

Owner Response, 15 Juillet 2024

We appreciate your business and feedback! Maricela is one of our top notch associates here. I am happy to hear your experience with her was amazing. I apologize about having to watch Fox news - but next time you can always request to have the channel changed to something within your preference. Thank you so much for staying with us!

"California Dreaming"
Michael B, 09 Juillet 2024

My wife and I visit Southern California frequently and we are return guests at the BW Plus Oceanside Palms - staying over one week during each stay. We fly in from Florida and this hotel is a half hour drive from the San Diego airport - ideal for exploring Oceanside, Del Mar, Carlsbad, Encinitas, and La Jolla along the coats and Temecula, Escondido, San Marcos and Vista more inland. Legoland, the San Diego Zoo Safari Park and wonderful local shopping venues. Wonderful staff members, comfortable rooms, great pool and hot tub and a welcome fire pit to enjoy a glass of wine around in the cool evenings. A+

"Super Clean Super Friendly"
herrxrp, 28 Juin 2024

OK, I am pretty critical and I've got nothing on these guys! Nothing! The hotel was super clean and manicured nicely. Everyone was super friendly, helpful and professional. 11 out of 10 all day!

"50th Birthday weekend"
paulvierapar, 18 Juin 2024

I recently had my 50th Birthday and decided to stay here at the BW Palms .My extended family Mom,Brother ,Niece ,Kids and Grandkids. I'm familiar with this hotel considering during Covid I stood here often they still provide breakfast that was much appreciated since I worked at Camp Pendleton.Truthfully this is the only hotel I stay at or would recommend to Family or Friends…

"Great Staff: Low Quality Room"
112aliciaf, 14 Juin 2024

I came for one night for work the public facilities were well kept. The check-in staff was amazing! He even asked me where I preferred my room to be (no other hotel has ever asked before). The location is great too! Walking distance to the beach and 4 minutes from where I needed to conduct my business. My room was stocked well but the room stunk, the office chair smelled very bad of urine. The room smelled and made my allergies go crazy; although they made me sign no pets or smoking in the room I believe both happened prior to me staying there. I think the price was a bit excessive for the room quality.

"Great stay! Ugly weather hehe"
nasbah2023, 13 Juin 2024

had a great 3 night stay. Although it was initially a 2 night stay. had some issues considering it was an employee rate. Maybe sometime we could make it easier for employees to make changes to their reservations, when the trip Is happening.

"Don't waste your MONEY! Go anywhere else."
LMartin30318, 11 Juin 2024

After reading all the RAVE reviews, we decided to spend our last night in California here. What a MISTAKE. I am pretty easy to please. This place is an overpriced dump. The room smells like epoxy/rubber cement from the room shower they're fixing down the hall. We have yet to get a key that works the first time (NO I'm Not an amateur putting it next to a credit card! ) and RIGHT AFTER we checked in and opened our door for the first time (after exchanging keys of course), the housekeeping supervisor pops out from inside the room like a freaking horror movie. As if that is not enough awfulness for one afternoon, the maintenance guy comes by TEN MIN later to “fix the sink the housekeeper supervisor said was leaking.” WHY were put into a room with a maintenance request with so many available rooms on a TUESDAY night? The location is terrible and NOT by the ocean as it suggests. I have never been so disappointed in a hotel.

"Great stay! Wonderful staff from Check in to breakfast to housekeeping. Stayed in a kitchenette room. Perfect!"
Susan H, 09 Juin 2024

Check in staff were warm and helpful. Room was clean and relatively quiet considering full occupancy. Slept great. Wonderful water pressure. Didn't have soap in dispenser in shower but did have bar soap so it was ok. The kitchenette made take out and leftovers great. Even had a small two top table.

"Work"
aorosco7837, 26 Mai 2024

I always stay here when I'm in town for work. The staff are awesome and always have a smile on their faces.

"My go-to in Oceanside"
skarnslpn, 19 Mai 2024

I can't say enough. The location is perfect with a decent price. The rooms are clean and comfy, the free breakfast is delicious. The pool/hot tub area is clean and nice spot to relax. Every employee I encountered was extremely friendly. I stay here everything I come to Oceanside and recommend it to everyone!

"Great"
chavnatalie, 17 Mai 2024

Everytime I visit this hotel I am excited. Clean, friendly, convenient. I will be staying here everytime I visit Oceanside. 10/10!

"Best Western Stay"
cdwatson69, 15 Mai 2024

I always sleep comfortably when ever I stay here. The breakfast is always good and room is always clean.

"We loved it here !"
alisialee, 10 Mai 2024

I read the reviews for this hotel, and everyone had great things to say about it. They did not disappoint. The staff was wonderful and friendly. The hotel was clean, we loved the full breakfast. I love having a fridge and microwave when I travel. It is two blocks over from the beach. Take photos of the sunset over the ocean. It is located about 35 miles from San Diego, and 97 miles from LA and Santa Monica.

"Better options available"
StevenS5395, 01 Mai 2024

We stayed here for a wedding, a rate was negotiated for the wedding group which they refused to honor. Room was very dark, bed was uncomfortable, water pressure was poor, internet was down the last day. Breakfast was good though and the ice machine seemed to work well.

"Happy Birthday earns 5 stars"
OutlandoGirl, 15 Avril 2024

Google Maps was a little confused on getting me to this hotel, but after driving past it once, I found the entrance. Late night check in. Elizabeth at the front desk was awesome and very sweet. Very helpful. Room was fine. Pretty standard. Clean. Big bathroom. Bed was very firm (some people like that, so it's not a complaint, just an observation). I like the separate recycling can. What sealed the 5 star review for me was the breakfast. Not the food (which was pretty good - hot and cold choices and I liked the addition of tortillas, which you usually don't see), but the staff. The buffet staff sang Happy Birthday to not one, but TWO, young kids at separate times and brought them out a little chocolate cupcake with a candle. How nice is that!? It wasn't planned; it was just because a parent mentioned "hey, it's my kid's birthday." Definitely above and beyond for hotel staff. Not many people would go to the extra effort, but the food service staff here did. Kudos!

"Oceanside Bliss"
3grege, 31 Mars 2024

We stopped over here whilst travelling down the west coast. Room was as expected - clean with spacious bathroom. Good location - close to beach and some good places to eat/drink nearby. Breakfast was a true wonder. Included in the price and had the opportunity to make your own waffles. Wow. What an experience. As an uncultured Brit this truly blew my mind. They also had a breakfast burrito station which I can only hope the late Queen Liz was aware of. Coffee below average however. Staff polite and attentive. Would come back if passing through (we won't be).

"Irresponsible Management "
Cori H, 28 Mars 2024

Second night of two night stay the power went out for a "planned" outage by electric company. Nothing was ever said to us, as obviously I would not have chosen this hotel. No TV that night, no hot showers in the morning, no in room coffee or TV, no hot breakfast. Plus my husband has a bad hip and we had to haul our stuff down three flights of stairs. Sent an email to manager Griselda Ramirez, and also left a phone message...she never bothered to reply. Definitely will no longer be choosing Best Western.

"Great trip! Great employees."
852SueK, 08 Février 2024

I really enjoyed staying here. It was clean and the people working there were very nice. Rosy and Andy helped me a lot while I was there. I stayed six nights and they were always there if I had a question or needed anything and they were so nice. Rosy and Andy are two very good, customer oriented employees.

"Good stay"
76worldtraveler, 17 Janvier 2024

We had a great experience at this hotel except the too hard mattress which made my back hurt. Great staff and clean room. Would love to stay again but the mattress will keep me from being able to. Location was great.

Owner Response, 17 Janvier 2024

Thank you very much for your business and your review. I understand your reason for not coming back and I am trying to see if there is something we can do about the mattress.

"Family trip"
siaopolutu, 07 Janvier 2024

Best Place to stay and would recommend to everyone. If all hotels were the same as Best Western the world would be a better place.Service staring from Front desk clerk and the house keeping people were freay too.

Owner Response, 07 Janvier 2024

Thank you for a wonderful review!

"Not recommend"
JulieNundy, 25 Novembre 2023

On a positive note the staff were great and they don't use a holding charge which was good. Otherwise the hotel was dark and dismal. Everything was brown, old fashioned and needs a complete overhaul. The breakfast was probably the worst I've ever had in a hotel

Owner Response, 25 Novembre 2023

We offer 28 different items with our free breakfast, including omelettes, scrambled eggs sausage bacon, make your own waffles, 3 types of cereal, fresh fruits, yogurts, fresh breads, danish, fresh orange juiceand apple juice and so much more. To call all this terrible is unfortunate but we ask anyone to read the hundreds of positive reviews for a better suggestion. We are glad the staff was helpful, this is what we are very proud of.

"Horrible experience "
jess_salcido, 24 Novembre 2023

Be warned - Stay here only if you absolutely must. At best this a two (2) star hotel.Our room had a strange odor, the beds were horrible (you could feel the springs) and were extremely uncomfortable . Traveler's beware!

Owner Response, 24 Novembre 2023

My staff and I are sorry you did not have the same very positive experience the overwhelming number of quests had and reviewed us here on TripAdvisor. We strongly recommend that you read all the reviews so to have an objective opinion.

"Excellent and affordable stay in Oceanside"
davidcL3626SG, 04 Octobre 2023

We stayed for 5 nights during Ohana Fest in Dana Point; the price was great, and the hotel was clean, quiet, and safe. The general area has a lot to offer including nice restaurants, it is close to the freeway but you do not hear the traffic at all, and it is close to the beach which is one of the main reasons we chose it.

"Great value"
Voyager16111, 03 Octobre 2023

I appreciate the cleanliness of the hotel and friendly staff. I like the holiday decorations in the lobby. Whoever is managing the hotel takes pride in making it look nice. Within walking distance of downtown Oceanside and beach.

"Lipstick on a Pig"
bob J, 29 Septembre 2023

Nothing more than a Super8 with inside doors. Dingy, outdated and run by a staff that could care less. Reservations were made for 2 nights - 9/29/23 to 10/1/23, with 2 rooms. They reserved 1 for 2 nights and the other for 1 night. When an attempt to add the night was made, I was informed that they were booked. So after driving to California for a weekend with my family to celebrate my daughters Birthday and with other First Responders at a police competition, we suddenly had 7 people and 1 room and no way to get another in the area. The staff took no responsibility for the screw up by their representative and made no effort at all to assist. We will never be back to this "hotel" and will be pursuing this all the way to corporate.

Owner Response, 29 Septembre 2023

Bob, We are not a Super 8 as evident by the overwhelming number of positive reviews on TripAdvisor and our ranking in the top 3 hotels in Oceanside is not by accident. I encourage you to read the reviews, I checked the record and your reservations did not reflect 2 rooms and since we were sold out we couldn't add another room and it is not a reason to blame the staff.

"Birthday Celebration"
acts410isme, 11 Septembre 2023

Cute little hotel , close to beach, shops and eateries. Pool and Jacuzzi are small but nice. Breakfast is good and the staff are very friendly. Currently lots of construction around hotel but I would still stay here again.

Owner Response, 11 Septembre 2023

Thank you,

"Nice room."
martino9804, 29 Août 2023

My overall experience at this hotel was really good. I have only 2 complaints about my stay. 1- the coffee machine in the dining area was not working. 2- the mattresses were very hard and uncomfortable.

Owner Response, 29 Août 2023

Thank you,

"Quick get away"
Dianam2000729, 21 Août 2023

We stayed at BW in Oceanside for a quick getaway before school started. We were impressed with the staff, amenities and close location to everything we needed. Harbor, beach, food and fun. The hotel is close to the beach (15 minute walk) but honestly a 3 minute drive was so much better. We will be returning.

"Weekend Visit Camp Pendleton"
Frederick C, 15 Août 2023

The hotel overall was nice, a little bit of a challenge to get in, if you're not careful you can drive right by it. The inside was a little dated, but clean. The carpet in the room is dated an dark not to sure how clean it is but again, the staff appears to do their best. Wonderful breakfast set-up fresh and hot, I would stay again.. Staff was very nice

"BEST BREAKFAST BUFFET"
Jim K, 14 Août 2023

Nicely prepared and presented wide range of hot and cold breakfast items. Selection changes from day to day. Also, the hotel staff works very hard to make your stay pleasant. Hotel is conveniently located to the beach and all that downtown Oceanside has to offer.

"Wonderful stay!"
fafaliosfamily, 09 Août 2023

Very clean and spacious rooms. Great pool and breakfast facilities. Walkable area with beach, harbor, and restaurants about 15-20 minutes away by foot. Super comfortable and clean rooms, had a great night sleep, was a really wonderful stay.

"Not as Advertised"
Drury M, 02 Août 2023

The sofa bed in the king room was very uncomfortable - even for an 11 year old. The pool looked like something out of a scene from Leaving Las Vegas and the location is inconvenient and access to the beach is not nearly as easy as it would seem based on the hotel description. The breakfast was good, however.

Owner Response, 02 Août 2023

Dear Drury, Thank you for your review. Please allow me to address your comments. 1. We never advertise our King sofa as an alternative to a regular bed and it is for that reason the majority of our rooms feature two Queen size beds. 2. You stayed at our hotel in July, our busiest season, and our pool will be very busy, this is something we cannot control. 3. We are located exactly one mile from the beach and it is very easily accessible by car, walking or using our local shuttle and our description is correct. I am sorry you did not have the same experience as the majority of our guests here on TripAdvisor, I invite you to come back perhaps not in July and I am sure your experience will be very good.

"Different hotel. Never stayed at Windham"
Robert D, 17 Juillet 2023

Expensive, but worth it for the weather and ambience. Close to lagoon. Ocean about a mile away Many good restaurants in the area, especially if you like seafood. If you don't feel like dining, there is an In and Out across the street, and a Denny's just down the road

Owner Response, 17 Juillet 2023

Dear robertA5284MC, Thank you for your business and review!

"Room was dark"
sweetjc100, 10 Juillet 2023

Lighting in the room was dark and water pressure was lower than my family likes. Parking was good, getting in and out of hotel was a little unusual. Pool area was decent, breakfast was average. But otherwise we had a good stay.

Owner Response, 10 Juillet 2023

Thank you for choosing the Best Western Plus Oceanside Palms.

"Great hotel"
Jen M, 04 Juillet 2023

Solo female traveler. Location was perfect. Safe area. Close to everything. Be was one of the most comfortable I have ever slept on at a hotel. Hot breakfast was perfect. Lots of variety. Coffee maker in room is always a plus as many hotels do not offer them anymore. Staff was friendly and accommodating. I will be back

Owner Response, 04 Juillet 2023

Jen, We appreciate the wonderful review!

"Excellent location, very clean & wonderful staff!"
Kathy C, 02 Juillet 2023

Desk staff was amazing..especially Alexi Harrison. He was very helpful as I was with my elder disabled mom. Alexia was also able to extend our stay in the same room. Very clean room & comfortable beds!! Great pool & spa. Good breakfast. We felt very safe & greatly appreciated the watchful eye of Harris for the on-site security. No worries of our car in the parking lot. Excellent location!!! We will be back. I highly recommend this hotel. Thank you Alexi & Harris

Owner Response, 02 Juillet 2023

Dear Kathy, Thank you for recognizing our staff members and I am glad you had a wonderful experience!

"Nice clean and friendly"
mgraesse2010, 29 Juin 2023

This location has a nice staff, the rooms are always clean, thry have agreat breakfast in the mornings with good choices to pick from. Great value for the money easy acess to near buy restaurants as well.

Owner Response, 29 Juin 2023

Thank you for choosing the Best Western Plus Oceanside Palms, we are glad you had a great experience.

"Best Best Western Stay in San Diego"
epneseth, 03 Février 2023

This Hotel exceeds expectation every single time. With kindness, quality and cleanliness you can tell that the team here works together and takes pride in their hotel and career. The location is excellent and there is plenty to discover in Oceanside which is giving its' best to accommodate travelers and stay vacationers. All in all, the stay here is always comfortable, thank you.

"Great value, great staff"
marieduquette928, 16 Janvier 2023

Breakfast is included, fresh and tasty, fruit and yogurt also available, hot coffee available all day. Very friendly and helpful staff, we will be back. Parking was also free, a first time for us in California.

Owner Response, 16 Janvier 2023

Thank you so much marieduquette928!

"clean and comfortable"
palight2022, 15 Janvier 2023

the bathroom was one of the cleanest I've seen in a long time. The staff were very friendly and very helpful in all areas. The room was clean and comfortable and pretty quiet. The breakfast was good with variety and well stocked.

Owner Response, 15 Janvier 2023

Dear palight2022. We appreciate your business is [positive comments!

"Amazing staff/facility"
santosthe3rdent, 10 Janvier 2023

This is an amazing getaway spot. Me and my wife had an amazing time close to a lot of attractions. Staff went above and beyond, every time I needed something they helped with no hesitation. Thank you Best Western Plus we will be back soon!

Owner Response, 10 Janvier 2023

Dear santosthe3rdent. We are glad you and the wife had a wonderful time!

"It was okay"
P8734RKlex, 31 Décembre 2022

My stay would have been a great but My dad had came to visit and my keys weren't working and he said that he was going to go down to the desk and get new ones I told him that he wasn't going to be able to get them keyd for me because he wasn't registered under the room so i thought he comes back with new keys and I asked him how did he get them he said that the guy just gave him new keys without checking ID or verifying any information coming from someone who works in a hotel that can be very dangerous I had my two year old daughter with me front desk needs to be retrained safety of the guests need to be a priority

Owner Response, 31 Décembre 2022

Thank you for your very good comments. We are investigating this incident and re-train our staff on safety and security. Sincerely,

"Good times.."
julianm837, 22 Décembre 2022

I always appreciate the host Gricelda,Eric,Junior..great attitudes and always smiling willing to help..also the rest of the staff including the kitchen personal are also very nice people.. Just want to say thank you to all..

Owner Response, 22 Décembre 2022

Thank you for the very positive comments and for recognizing our staff members!!!

"Don't leave any cash in your room"
johntC6316HY, 19 Décembre 2022

My 12 year old son left $200 in his kid's backpack with all his toys and when we came back to the room half of it was gone,, told him not to leave cash in the room. Next day he forgot to take his remaining $100 and when we got back,, you guessed it half gone again! I can't believe someone would steal from a clearly child's backpack but hey it's a new world we are living in. Be careful and take your money when you leave your room

Owner Response, 19 Décembre 2022

JohnntC6316HY, Your review is very concerning to me and I have no record of any guest reporting theft of any kind so we can't investigate. I believe you must have our hotel confused with another and I am asking TripAdvisor to help you place this review where it belongs. Happy Holidays,

"Not recommended"
davidrF2361LS, 05 Décembre 2022

Our double queen with kitchenette room was at the front of the hotel near the intersection and very noisy. The hotel is also very near the junction of the I-5 freeway and the 76 highway. The internet was not functional, we spoke to the front desk twice and called the help number multiple times, but it was always busy. Staff support was good, but they couldn't fix this during our entire stay. Standard BW breakfast, serviceable.

Owner Response, 05 Décembre 2022

Dear davidrF2361LS, Thank you for your review. Our kitchenette rooms are located both in the front and back of the hotel and are equipped with double-pane windows, noise from the road is something we very seldom get as is evident from the reviews. Our staff is always available to switch rooms and find a quieter option. I am also concerned about the comment that our internet help desk line is busy, we have multiple lines and staff 24/7 to assist. I have contacted our help desk and we will make sure we know what happened, and why, and that it will not happen again. Our breakfast offers more than 28 hot and cold items such as make-your-own waffles, eggs, breakfast meats, potatoes, cereals, pastries fresh fruit, oatmeal, an assortment of bread, bagels, fresh OJ, apple juice, and much more, this is not a standard BW breakfast or any restaurant for this matter. I am happy you recognized the staff, it is what everyone talks about when they review our hotel and it is why we are the # 1 hotel in Oceanside. I wish you the best for this Holiday season.

"The most supportive staff I have ever seen"
smassey3x, 28 Novembre 2022

We had a meeting in the conference room and I was very impressed with the staff. They are the best. I highly recommend this hotel. Wonderful people. When we had issues in the conference room with setup - multiple staff were there right away and were very nice to work with and very effective.

Owner Response, 28 Novembre 2022

Thank you so much smassey3x

"Very nice facility"
Beachwalker5, 26 Novembre 2022

The facility, amenities and room were very nice. Very pleasant staff. Although we only availed ourselves to it one morning (out of 3), the breakfast was good. Room was very clean.; comfortable bed and two side chairs. Lighting was a little too dim for us. Room includes microwave, television, desk and chair,

Owner Response, 26 Novembre 2022

Thank you very much for your great review!

"Best BW to date, best rooms and customer service and great location"
Sunshine3261, 19 Novembre 2022

I was so surprised by how nice this BW was, as sadly I have had some less than favorable experiences at other locations so I was so happy to see how nice this one was! The hotel is lovely and laid out very well. The outside landscape is beautiful and the inside is as well, with a gorgeous waterfall when you walk in. The front desk employee's were awesome and so helpful. As a BW Gold Crown member I was so impressed and though, finally, what BW is supposed to be. The rooms are a nice size and my King suite was very nice, and loved that the windows open for fresh air. Even the mini fridge was large which was helpful as I always travel with food and drinks. Love this place, will be back. You should go!! Very family friendly.

"Excellent service and location"
cbor1386, 18 Novembre 2022

I would go back price was right and clean and friendly personal I really love the location everything is close by next time you are in Oceanside Ca go visit this hotel highly recomendedany time thank you so much

"The 'BEST' Best Western"
wjslive, 28 Octobre 2022

I usually never review things but I wanted to share my experience at the Best Western Plus Oceanside Palms. We checked in several hours late because of travel issues. The front desk people couldn't be nicer and got us into our room quick. The room was very clean. The shower could use a bit more water pressure but was big for a standard 2 double bed room. My daughter didn't have the best sleep so in the morning so I asked for a late checkout. Again, no issues just a quick, positive response. The breakfast was far better than other Best Westerns I've stayed at. Overall, it was one of the best nights at a hotel I've had. I wanted to get the names of everyone who made our experience one of the best we've ever had at a hotel so I went to the front desk and talked to Eric the manager. Great guy, easy to talk to and got me the names of everyone on staff. So thank you to Junior, Herbert, Agustin, Griselda and Andres along with Gaby, Maricela, Daniel, Diego, Angelina, Clara, Paula, Amanda, Elizabeth, Silvia, Cecilia, Lupe, Maria, Damaso and Charlie. Together you make a great team. Cheers to you!

"Oceanside's Best Hotel"
Lulu L, 24 Octobre 2022

This property offer comfort, and great service. The front desk staff is the best all around, specially Eric and Agustin. Their help is always appreciated. My husband and I have stayed at this property for the last 6 years at least 1O times. Housekeeping staff is dependable and efficient. It also offers a good hot breakfast.

"Family trip enhanced by our stay"
imshir2, 24 Octobre 2022

We had six rooms full of family gathered for a wedding nearby. The Best Western was conveniently located, clean, friendly staff, great amenities, great coffee and a spacious breakfast room with delish food options for all types of food needs. We had a great room and will book again for sure. Highly recommend 5 ⭐️ Thanks Best Western

"Awesome"
marines11usmc, 23 Octobre 2022

Awesome friendly & professional staff. Delicious breakfast with many options for a picky eater. Clean rooms, safe parking, nice amenities. Awesome location to freeway and the beach. I will definitely stay here again.

"Perfect Stay for our Girls Get-Away!"
Inspire322092, 11 Octobre 2022

My sisters and I needed to get away for a bit and this hotel met all of our needs! The guest rooms were super clean, (the person who cleaned our room was named Chuy), the staff was very pleasant and the location was perfect. They served a very nice hot breakfast each day with the best coffee I've had in a hotel is quite some time. We were within walking distance to the beach and within driving distance of all of the things we wanted to enjoy during our visit. I have plans to visit again and bring my Husband and grandchildren.

"Clean and close to beach"
Voyager16111, 07 Octobre 2022

Very clean, especially shower area, which is important to me. Close to freeway and the beach. Walked to Thursday night Farmers market in Oceanside. Staff was courteous. Housekeeping worked hard to keep place looking good. Cute Halloween decorations in lobby!

"My home was going through a Restoration, from March 1 to September 1"
TripleBobb, 16 Septembre 2022

Griselda Diego Damaso Junior Herbert Maricela Eric Paul Gabby All Wonderful and made my stay so very pleasant, as enjoyable as Possible. Very Professional and very caring of the clientele. It was Home away from Home.

"Great Stay"
epneseth, 15 Septembre 2022

I enjoy this location and the Hotel in general. The staff is kind and accommodating. Rooms are comfortable and has everything you need for a nice stay. The location is great, with the Harbor near by and just a shot down the street to shops and places to eat, Carlsbad is just a short drive down PCH for great food and shops too. The ocean is right there, go for a sunset walk, it is perfect! The freeway is close for easy access.

"Nice Facility, Not the nicest immediate area."
Mike V, 31 Août 2022

Window air conditioner that keep the room cool but damp. Shower warm but never hot. Comfy bed. Nice pool and Jacuzzi. Good breakfast with several selections. Plenty of parking but not covered. Next door is a Motel 6 that looks like it was torn down, but is open. The other way down the street is a hotel that looks like a portion of it slid own the hill and has gang writing on it.

"great place"
857mahshidm, 31 Août 2022

as a traveler , I really recommend this place . with the money that you spend , you receive a great service . staff are so friendly and helpful . breakfast is awesome . pool and gym are small but spotless and it is close the ocean and downtown .

"Great Stay!"
quanticowrestling, 27 Août 2022

Wonderful guest services. Cheerful and helpful staff. Lobby very welcoming with plenty of space and amenities to work or relax. Good, plentiful breakfast. Overall, a great experience. Looking forward to my next stay.

"Purpose: Business trip to Oceanside, CA"
Kakes8, 25 Août 2022

This was my first stay at a Best Western hotel. In the past, I only stayed at a Hilton or Marriot brand. This hotel is a "hidden jewel." The location is right off I-5; access to many restaurants and the beautiful Pacific Ocean. Special thanks Andres, Damaso and Herbert for OUTSTANDING Customer Service. They made my stay extra pleasant.

"The best housekeeping service (Diego HSK)"
E435GKtanyas, 20 Août 2022

We stayed here 4nights and were amazed by housekeeping service provided by Diego HSK. Every time we came back from ocean the room was super clean and sparkles. Diego HSK best one keep it up! Thanks for super good stay at the hotel.

"Not as expected however a good place to stay"
06769, 04 Août 2022

I have some & not so good regarding our stay. I will start with the negative and end with positive. The rooms are not as advertised, we expected the kitchenette as the web site advertised yet checking in no stove top. Went down they didn't believe me so we both went up and they quickly saw no burners. So they did move us to a different room still no cook top. At this point we just decided to keep this room, it was a lot smaller yet we saw a little of the ocean. Is was loud since you were right above the pool and they keep the hall windows opened. Halls & elevators are hot, I don't think they have ac in them. Next morning manager told me he was sorry & said owner took out all the kitchenette burners due to safety. The room is smaller than we expected since we stay at a lot of Best Western Plus & have come to expect the same, learning not true. The walk to the beach is longer than what they say or at least for us. The room has a great AC, was very clean which is good. Breakfast is good however the best part is the people at the front desk, very nice & helpful. All in all a good stay.

"Great stay!"
MPutzi, 18 Juillet 2022

This hotel is awesome. It's quiet, the food is great, the staff are great. You're within walking distance of the beach and all of the shopping and local restaurants. My only issue is the small pool and hotel area. This place definitely deserves its plus status.

"Friendly staff, excellent stay and great food"
IE951Traveler, 05 Juillet 2022

I thought our July 4th staycation was ruin because I check-in to another hotel and the accommodation was out of a nightmare, but Griselda saved the day. I was able to book a room with Best Western at a great price even when I did not have a prior reservation. The room was clean, sanitized, spacious and comfortable. The breakfast each morning was plentiful, great tasting and had many choices from a hot breakfast to a grab and go menu. I want to shout out the staff for their helpful nature and welcoming sprit.

Owner Response, 05 Juillet 2022

Dear IE951Traveler' I am happy to read that Griselda was able to turn your 4th of July staycation into a wonderful experience! Thank you for spending such an important day with us!

"Ok"
M110YQlk, 21 Juin 2022

I called before booking and specifically asked if they had an ADA room with a roll in shower on the FIRST floor and was told yes. Upon arrival, my room was on the THIRD floor. I still got my roll in shower, but would have been stuck in an emergency. Disappointed. Also, I called a few days before my stay and specifically asked if they had a rubber no-slip shower mat and was told yes, they do. And after testing and seeing that their shower floor was in fact slippery, I requested one, only to be told that they don't have any. Disappointed. Our room keys often didn't work and we had to ask several times for them to be reset. This was most disappointing when we parked in a handicap blue spot only to be unable to get through that separate entrance. Breakfast was good. Housekeeping was good. Overall was an ok experience.

Owner Response, 21 Juin 2022

M110YQlk, We appreciate the detailed review. I am glad you enjoyed our free hot and cold breakfast and housekeeping did a good job. We do not carry rubber mats as all of our tub and shower surfaces are designed to prevent injury. Our staff will not promise something we don't have so I believe this was a misunderstanding. I hope you have a fun and safe summer.

"Superb value for reliably great accommodations"
W6659ABlaural, 15 Juin 2022

My husband and I stayed here for an unexpected visit to Oceanside, for just one night, but whenever we have an opportunity to stay at a Best Western Plus (the "plus" is key, I think), we book a stay there. We find the accommodations consistently clean (even the air smelled clean as soon as we walked in, without being medicinal in this COVID era), the complimentary breakfast satisfying, and the in-room amenities spot-on. The lobby decor here was lovely, and the staff extremely friendly. Our Uber driver seconded our opinion, saying this was the preferred place to stay, vs. the other, "regular" (no "Plus") Best Western in town (which the driver vigorously did NOT recommend, btw). We didn't use the pool, but families were thoroughly enjoying it. Highly recommended!

Owner Response, 15 Juin 2022

W6659ABlaural, Thank you for choosing the Best Western Plus Oceanside Palms while in San Diego. I am glad to read you had a wonderful experience and enjoyed our amenities! Also thank you to your Uber driver for recommending us.

"Excellent Stay"
mattkZ435GF, 10 Juin 2022

My wife and I stayed at the Best Western Plus in Oceanside during the month of May 2022. We were greeted by a very friendly staff upon our arrival. The room was clean and comfortable. All our needs were promptly addressed to our satisfaction. The pool and hot tub were clean and in working order everyday of our week long stay. Breakfast was hot and delicious as well. It was nice that this hotel had washer and dryer available. The price was very fair and competitive, but the staff here really make the difference, I can't say enough good things about them. We will be staying here again in the near future. The location is within walking distance to the harbor, pier and city center.

Owner Response, 10 Juin 2022

mattkZ435GM, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. My staff and I are delighted you had a wonderful experience and appreciate your positive review.

"Best Customer service, excellent location and good breakfast"
J M, 10 Juin 2022

Best customer service, location was great and breakfast was great as well. Service: Hotel had exceptionally great customer service. Everyone was so friendly and always had a smile on their face. They were always polite and humble. When I needed anything, they made it their priority and quickly provided whatever service was needed. They even provided daily towels and housekeeping. Room: Room was very quiet and comfortable. Never heard any noises. Especially no noises from other rooms. The bed and pillows were good, and the room was well maintained. Refrigerator, microwave, coffee maker, iron, blow dryer were included. Plenty of towels, shampoo, conditioner, and lotions were also in the bathroom. Breakfast: Breakfast was exceptionally good every day. Sausage and or bacon with scrambled eggs or omelet was included daily. Cereal, waffles, yogurt, bread, bagels, Danish, coffee, tea, lemonade, orange juice, apples, bananas were also available daily. Plenty of seating available indoors and outside. Coffee and water were available 24/7. Location: Location was rather good. 15 mins away from Lego land and 3 beaches are close by (5 mins). Oceanside Harbor, harbor city and strand beaches are very close. San Diego city is 35-40 mins away. Remarkably close to the highway as well. Oceanside downtown is 5 mins away with all the shopping you need. Parking: Plenty available around the hotel. Outdoor Pool is a normal size pool. Few chairs are available around and towels are also available. Overall, exceptionally good hotel with the best service and a great location.

Owner Response, 10 Juin 2022

Dear JM, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad every thing was perfect during your stay and overall experience was exceptional. We hope to see you back soon!!

"Nice Hotel with Excellent Service"
Haerle, 05 Juin 2022

I was travelling with my two children, 13 & 10 and we had a great stay in Oceanside. The staff at the hotel were consistently helpful. We arrived late at night and checked into our King with Sofa room. I realized after getting in, partially unpacked and the sofa bed made up, that this was not ideal and I should have got two queens instead, so I phoned and asked if it was possible to move. Carmen was very kind and helpful. She asked if I preferred to move right then, or the next day for the following two nights. When I said I preferred to move right away she found us the closest room possible to make this easier for us. I know we would have caused some extra work for the hotel having to go in a do a bit of extra cleaning and tidying after us, but Carmen did not make me feel that I was causing any inconvenience at all. We felt very welcomed. The next morning my kids were late getting down for breakfast and the staff kindly served them anyway. This was our experience the whole time. Thanks to Carmen, Agustin, Junior and the whole team for making our stay so enjoyable.

Owner Response, 05 Juin 2022

Dear Haerle, I am pleased to know Carmen made such a difference as well as the rest of the staff!. I hope to see you back in the near future!

"Stay near Legoland"
Ahmed O, 20 Mai 2022

We could't find a suitable booking at Legoland hotels so we picked Best Western Plus Oceanside as a good alternative. My kids enjoyed the swimming pool until late at night. The room is spacious and relaxing after a long day out. Staff were helpful and kind. good value for money and I would definitely stay here again if I am around.

"Stay in Oceanside to visit son and daughter-in-law"
Adventurer272308, 16 Mai 2022

Great location near expressway and half mile walk to beach, yet quite area away from noise of downtown. Excellent accommodations with gracious, friendly staff. Wonderful breakfast with good and plentiful variety of hot and cold foods and beverages. Also very good value being less than half the price of beach hotels.

"Best Hotel Staff!!"
Voyager564488, 15 Mai 2022

The staff at the hotel are on par with the service and friendliness that you expect at a luxury hotel! We have never had such accommodating and friendly staff at a mid-price hotel ever! They are truly exceptional! A shout out to Eric, India, Jr., and Gabby! Really excellent staff members!

"Not as expected"
tspitchley, 08 Mai 2022

My room had Roaches but otherwise it was good. They only came out at night. Front desk said they would call pest control back. The pool and hot tub was really nice. Grills available.close to the beach.

"The Best Place To Stay In Oceanside"
SteffieSteffest, 01 Mai 2022

The hotel staff is helpful and friendly when you need assistance. The rooms are clean and comfortable. The pool area is relaxing and the jacuzzi is hot! The complementary breakfast has your typical hotel offerings.

"Great breakfast"
Go282847, 30 Avril 2022

Breakfast was hot and a large selection of food and drinks, room was abit small but updated, beds were very uncomfortable, too hard, and hard pillows, woke up with a bad back. Front desk manager is rude.

"Just ONE Thing Made This a Five Star For Me"
urbanguy, 28 Avril 2022

We were there for 7 nights, so I got to "know" this hotel pretty well. The front desk folks, who were very friendly throughout our stay, helped me perfectly with my request for a "quiet' room. I received a room half-way down a long hall between two elevators. We had a very nice 2-queen room. The bathroom was very nice and spacious, with a stall shower. The shower was excellent, except the controls were a little tough to work (hard to turn). There were large, soft towels. At breakfast, there was just about "everything," including 3 waffle makers, each with a different design. The hot dishes alternated meats, sausage patties and bacon, plus some kind of egg. There is a coin laundry on the premises, a fitness center, and a small outdoor pool and hot tub. This hotel is an all-around 5-star, but I would have given it a 5-star rating based on one thing: attached to each bed was a reading light at the end of an adjustable arm (see picture). I've never seen this at any other hotel. Perfect for us nighttime readers.

"Great Experience"
RUpasani, 28 Avril 2022

We were returning customers who had stayed earlier in July and when we visited in April my 7 year old again wanted to stay here. The location is very convenient for visiting Legoland, flower fields , zoo. Breakfast is super good, rooms are clean and staff is super friendly . The ambience is great . We just love this place.

"Nice hotel, not sure about the area!"
Experience21208, 20 Avril 2022

The rooms are very small, our room did not have a bathtub, even though our reservation was made with 2 children being booked, I would recommend goimg though resvations when booked and make sure people with children have tubs, if the hotel has them. Also one of the beds is VERY close to the AC, making that spot freezing!

"Great place for family"
rayrodriguez10940, 17 Avril 2022

This hotel very clean. Our room was serviced well before we checked in and the breakfast was always on point! The staff at this establishment were not only friendly but very helpful as well. Oceanside pier is not far at all and there are many eating options available nearby.

"A great hotel"
Muchele T, 15 Avril 2022

Let me say that following a really bad Best Western experience at the Best Western Plus Orange County Airport North just last week, this hotel, the Best Western Plus Oceanside Palms restored my faith. The differences were: The check in attendant was so kind, efficient, and helpful, greeting us as Best Western Rewards members instead of telling us our problems arose because we booked on an “outside” site (the Best Western app), they had our room correct, really nice rooms, great breakfast, excellent customer service, acting like they are glad we are here, and they'd like us back. I'd definitely recommend this site!

"Great stay at a place with great people!"
fangel92703, 15 Avril 2022

All the staff from the front desk to the breakfast staff,everyone is courteous,helpful and hard working.You get more than what you can ask for.Some people are hard to please but this staff aims to please!

"wonderful stay and reprieve"
Tina705, 15 Avril 2022

loved all the employees. Eric,Herbert Junior the front office ladies and maintenance people, the Housekeeping ...they were fabulous in every way . The breakfast crew ...just everyone couldn't have been more warm, helpful and .friendly.

"So Pleasantly surprised!"
hbreasher, 08 Avril 2022

I was concerned with the 2 star rating but found it really nice! Many surprises from the location, easy freeway access but also walking distance to Oceanside Beach. Many nice restaurants nearby. The room was comfortable with nice beds & lots of pillows.,Breakfast was available both hot & cold options. Coffee was delicious! Free parking, plus pool and hot tub. Pretty fire pit & seating in outside front area.Definitely got our monies worth. Very friendly staff also!

"Barbara Acord"
barbaraaF6351PG, 05 Avril 2022

What a great hotel and the BEST staff thank you Junior, Justin and Griselda to name a few. We ask for recommendations and they nailed it. Needed directions they had a smile and a map. I would have to say the most helpful staff. Everyone was very friendly. Breakfast was hot and very good, rooms were clean and the location was great. Again THANK YOU to the staff at The Best Western Plus Oceanside Palm. We will be back because of the great service.

"horrible place"
termite2017, 03 Avril 2022

checked in on 4/2/2022 everything was dark dank and stinky . opened the door to the room and a fresh cloud of smoke was present and you could see the fresh imprint on the bed where somebody had been laying down . Beds were made but after further investigating you could tell the sheets had not been changed. Went to front desk and they moved us to a different room , unfortunately this room was just as bad . My wife and I collected our luggage and got out of there . We checked in to the Marriot a few miles away and everthing was as you would expect , nice and clean and for half the price of the best western . Do yourself a favor and dont make the mistake I made stay somewhere else . I'm totally confused on how this hotel got a #1 out of 30 rating !!

Owner Response, 03 Avril 2022

Dear termite2017, Thank you for taking the time to review our property. Just like you I was very surprised to read your review. With 1337 reviews in the 5 years only 11 have rated us a 1 therefore I wanted to make sure that this never happened to another guest. I was not able to identify you by name and room number as there is no record of such a complaint during the dates you mentioned. I investigated the room moves in our system and I found one room move and based on that move I looked into the cleaning status of the rooms. I identified that the first room you checked into the previous guest had smoked, this is against hotel policy, however we used air cleaners and the inspector released it back for use again. The room you were moved to was inspected and met all our standards. I am also confused about your statement on the price. Our hotel is always lower than a Marriott branded hotel and definitely never twice as much. Please check with the 3rd party vendor you reserved your room, they maybe be able to explain the price discrepancy better. I am sincerely sorry about the inconvenience this may have caused you, as you can read from our review it is not typical of our service and we will make sure it never happens again!

"Great hotel"
mrsfleischmann, 28 Mars 2022

Our family stayed at this hotel the weekend we went to Legoland. It is a beautiful hotel, with a lovely fire pit outside and a cool water light display in the lobby. Our room was on the third floor and we could see the ocean from our window! The staff was very friendly and accommodating. Our favorite part of our stay was the breakfast! It was amazing! I loved the make your own waffles. There was coffee, juice, bagels, muffins, danishes, toast, yogurt, hard boiled eggs, oatmeal, cereal, scrambled eggs, tortillas, potatoes (so good), bacon (on Saturday) and sausage (on Sunday). There were so many different options for whatever you wanted to eat! The breakfast staff, Daniel and Maricela, were very good at their jobs and kept everything stocked and cleaned up! We also found it very reasonable for being a hotel less than a mile from the beach. There are also several restaurants in the area to eat at. We really enjoyed our stay there and highly recommend it!

"Last Minute Booking for a good price"
leftcoastme, 27 Mars 2022

Check-in was fast and easy. Only took me about 8 min to have everything signed and settled. Hotel room was clean. Bathroom was clean as well. Def recommend staying here while visiting Oceanside. Right off the freeway too so it was super convenient.

"Great Stay"
Tryna P, 26 Mars 2022

We love staying at this hotel. Everyone was friendly and welcoming. The breakfast was nice and warm. The pool and jacuzzi were nice. Great location! Close to the beach! The room was clean and welcoming. If feels like a home away from home.

"Comfortable hotel with a nice continental breakfast"
Calugo09, 25 Mars 2022

The room was excellent, clean, comfortable and a nice size. The shower was also a nice size. The hotel clerk was very nice, informative, professional and provided great customer service. The breakfast was delicious especially the waffles. The next time I stay here, I will ask not to be so close to the pool, gym or elevator. Although convenient, it can be quite loud when there are a lot of people.

"Great beach experience"
Robert L, 23 Mars 2022

Living in Idaho, I so miss the Pacific Ocean, Best Western is right on PCH and the hotel is alway clean, has a feeling of living at the beach and it gets a nice sea breeze. I have stayed many times, always a wonderful experience, which we expect. Staff friendly and attentive, if there are issues they resolve them immediately of which there are few. I would only stay here for my visits to Oceanside.

"Family beach getaway"
Alfred S, 21 Mars 2022

From check in to check out the staff was great! Friendly and very professional. The rooms were clean upon check in and the location is within walking distance to the beach or driving distance to the base right outside the entrance. Breakfast is great because it's not just a grab and go it's an actual buffet. Well definitely be staying here again!

"Stolen property"
Nomad04432982015, 18 Mars 2022

My son and I stayed four nights. We left a hoodie hanging in the closet when we checked out. It was new - worn once. When I called to ask if my local San Diego family could pick it up I was told that nothing had been left behind in the room. I did speak with the manager and he did inquire with his housekeeping staff but they told him there wasn't a hoodie left behind. I'm disappointed that they'd lie and that it is gone. If housekeeping has taken our hoodie and subsequently lied about it - well, it stands to reason they'd likely steal again if given an opportunity. Book your stay with this in mind.

Owner Response, 18 Mars 2022

Dear Nomad, First I like to thank you for choosing our hotel. You have contacted us several times and spoke to our supervisor Eric who has personally researched this incident. Your hoodie was not found, it is not out of the norm for items to be found later by the owners. We handle thousands of items left behind and we always return, if they are found, and as you can imagine if there was a theft issue by staff it would have surfaced by now and many more reviews such as yours will be written. I do sincerely believe you will find your hoodie, when you do please let us know. Sincerely,

"Great place to stay in Oceanside"
dawz2, 17 Mars 2022

Clean, friendly, safe and comfortable place to stay. 10 minute walk to the beach, and to the boat harbor. Close to highways and walking distance to coffee shops and restaurants and other shopping. Professional gracious staff. Very good free breakfast. GREAT COFFEE!!! Nice rooms. Wonderful housekeeping staff.

"Well Appointed BW!"
Paradise58618987970, 17 Mars 2022

We traveled from Alberta to California and stayed at BWs in Montana, Utah and California. This location was our last but truly should set the standard for BWs! Beautifully appointed, friendly staff, clean rooms... everything travellers look for! I will stay at THIS BW again should I be coming through Ocean Side again in the future.

"Home away from Home"
1l3, 16 Mars 2022

needed a place to stay for a business meeting.. close to Carlsbad.. perfect location and very helpful staff was my first time at his location and would definitely stay here again in the future.. i had no complaints at all.

"Nice hotel and good location!"
mamaof3girls08, 14 Mars 2022

The hotel was not on the water but close enough to walk. It's right by the harbor, but downtown Oceanside is 2 blocks away. Clean rooms and clean hotel. Highly recommend for someone not wanting to spend a fortune at beach front property

"A nice place to stay"
perlac697, 10 Mars 2022

Very great service front desk Javier was very polite. Welcomed us with respect. I would have to get this place a star just because of the way that they treat their guest. Very respectful workers. I am definitely going to refer people here.

"Clean, safe, simple, and a good value"
Stuperfan, 09 Mars 2022

We stayed here for a family visit. The rooms were very clean. The staff was very attentive and accommodating. Not too far from the beach and very close to excellent shops and restaurants. We would definitely stay here again on our next trip. Great value for the price.

"What an AMAZING Place"
J3856LKkathyp, 07 Mars 2022

I want to take a moment to say Thank you to Paul, Gisela and Eric as well as the rest of their great team for making my stay at the hotel so nice. Clean hotel and grounds. Everyone was so nice, personable and welcoming. This will be my only hotel if I have to in Oceanside, CA. Thank you again

"Amazing stay"
Ernwa9, 07 Mars 2022

Shout out to Paul and Team Members Griselda and Eric for the great customer service for my wife Kathy and daughter Christina during their stay. Personable, friendly staff, breakfast, rooms, all were fine examples of a property that genuinely cares that you have a pleasant visit. Thank you.

"Weekend visit with our Marine"
rolandcantu65, 22 Février 2022

Nice clean rooms. Pool area nice and secure. Good parking. If you do a little workout on your trips that would be a little setback here as far as quality equipment and you are right over a first floor room. The best part is the breakfast. It has a great selection.

"Our Stay at Oceanside Best Western Plus Oceanside Palms"
kstolliver, 17 Février 2022

We stayed at the BW Plus Oceanside Palms late in January for four nights. We did not use housekeeping for our stay, but the room looked and felt very clean. I was impressed with the buffet breakfast, although I only had waffles or cereal, none of the hot dishes. The staff was very friendly and helpful. Although there were homeless people around the area, we never saw any on the property and were never approached by any of the homeless. The front desk employees were very friendly, professional and helpful. We dealt with John, Griselda and Eric.

"Comfortable & Great Location"
Marie F, 16 Février 2022

Staff were welcoming and the room was clean and comfortable. Breakfast was standard - nothing special but nice to have available. Location was great - easy to access from the main road, but also easy to walk to the beach.

"TIME WITH FAMILY"
acts410isme, 16 Février 2022

Very nice place, clean, close to the beach and restaurants, with very welcoming staff and good breakfast. This has been a very nice place to stay when we just need a family "get away" for the weekend.

Owner Response, 16 Février 2022

Dear acts410isme, Thank you for choosing the Best Western Plus Oceanside Palms. I am pleased to read you had a wonderful experience and it is safe to say the rating of only 1 is a mistake :)

"Number 1 in Oceanside"
kiawahmomma, 10 Février 2022

I'm not quite sure why this hotel is number 1. It is average. The bath faucet has a weak spray of water and the room is not very spacious. My biggest complaint is that masks are not required only recommended. Most of the guests were not wearing masks and some of the staff as well. We did not feel safe. Oceanside has decided to not comply with a mask mandate. However, it would have been prudent of Best Western to require masks for the safety of their guests and employees.

Owner Response, 10 Février 2022

Dear kiawahmama, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. The shower heads are design to preserve water per State mandate however they do have 3 different positions to adjust. Our hotel also have the option of larger rooms with more amenities at a very minimal price difference. The State of California, the Governor or any official has not ordered a mask mandate but rather a requirement which cannot be legally enforced by a City or a private business. I am doing my best to remind my quests and staff as well by example as I am wearing one myself. The requirement will end on Tuesday 2/15. Sincerely,

"Clean"
jimlapointe06, 01 Février 2022

Very nice hotel. It was clean, employees were friendly and I loved the ambiance! Bed was comfortable and the beach was walking distance! My only dislike was their breakfast, especially the coffee. The only think I liked were the muffins and bagels.

"Nice hotel Oceanside"
Vlnce O, 30 Janvier 2022

We go to Oceanside and the coast when we can this is one of the nicest hotels we stayed at at a reasonable price clean nice staff comfortable Location was great easy access beds nice parking plenty and easy

"Detrick Covington"
Deecov7, 28 Janvier 2022

If you're visiting Oceanside Ca Best Western plus Oceanside Palms is the place to stay. Starting with the great and wonderful Hotel front desk staff the Manager Griselda sets the standard she is very helpful and makes you feel welcome. I've stayed here on several occasions and from my very first stay I needed recommendations; Eric and Kelvin was working and did not hesitate to offer places with great food and music. They're not the only ones because many times I lose my key and Andres, Junior, and John is always happy to assist. Any recommendations I need in the area those guys are go to. The night auditor Ashley is awesome as well. The hotel is located minutes away from the beautiful beach and walking distance from many great restaurants and bars. I've taken the 5 minute walk to catch the sunset on the beach several times. This hotel is a can't miss the rooms are very clean as the house keepers works hard to make sure your room is just as comfortable and clean as your own. Many hotels I stayed during this Pandemic doesn't have hot breakfast, well not here 7 days a week hot breakfast with a very friendly staff. As it is also very up to date with everything, and the General Manager Paul also is very pleasant and makes sure your stay is comfortable. Any time I'm in town this is my place for comfort and convenience. And I personally want to thank each and everyone here because all of you together is what makes this hotel 5 ✨

"Great location great stay!"
P8398RZrayb, 25 Janvier 2022

Upon arrival I could tell I chose a great Best Western. I was greeted by Eric and Junior who were extremely friendly and helpful. Not only at check-in but check out as well. Breakfast was good and overall property was very clean. Being a former Award winning Hotel General Manager I know a well run Hotel place when I see one

"Returning Client"
Harold A, 23 Janvier 2022

Have stayed here before. The hotel is within walking distance to the beach and restaurants. Lobby and rooms are very clean. My husband is a disabled veteran and we were able to get a room on the first floor with a walk-in shower as requested. We are loyal BW users, so we used reward points to cover the cost of the room.

"Good Value"
Road164048, 08 Janvier 2022

This property is very clean, quiet and comfortable. The staff is friendly, helpful and efficient. The beds and pillows are comfortable and the towels are plentiful. It is close to restaurants and not far from the beach.

"Clean and Great Breakfast"
tdbhannaslack, 31 Décembre 2021

Cleanliness was excellent. Breakfast above and beyond deliciousness. Gluten free, but enough options (eggs, meat). Vegan options available. Great hot tub and hot water for shower/baths. Comfortable beds. Great sleep. Came for a destination Christmas to visit son. Staff is outstanding. We will be back! Thank you for an above and beyond exceptional experience. During a pandemic you all rocked it. Outside seating by evening fire pit extra bonus. Computer office area well used. Comfy seating and two TVs in lobby area. Fun decorations for the season.

Owner Response, 31 Décembre 2021

Dear tdbhannaslack, Thank you for the positive and detailed review. I am glad we played a role in your visiting your son for Christmas! See you next time!

"Perfect in every way"
faschanmichele, 29 Décembre 2021

A huge thank you to the excellent breakfast provided by Daniel and Maricela. Room immaculate ply cleaned by Gloria and Demetria. Front desk, Ashley and John exceeded our requests and provided a warm and friendly welcome.

Owner Response, 29 Décembre 2021

Dear faschanmichele, Thank you for choosing the Best Western Plus Oceanside Palms. It is great to know that the staff and all those mentioned made such a difference in you stay. We hope to see you back again.

"Wonderful Stay"
his2rywalker, 27 Décembre 2021

From check in to check out it was the perfect stay. Beautiful landscape warm and inviting lobby...nothing out dated here. Staff professional and friendly. Room was super clean and stylish. Plenty of towels and toiletries. Bed was firm which was great for my husbands back..I like them a bit softer. We intend to stay here when we come back in April.

Owner Response, 27 Décembre 2021

Dear his2rywalker. Thank you for choosing the Best Western Plus Oceanside Palms. I am looking forward to your return in April..... Happy New Year!

"Excellent staff makes it memorable!"
Ellen H, 25 Décembre 2021

We travelled to Cali on a last minute business trip and scurried around looking for a hotel at only a few days out. I looked around and the reviews for this hotel were great. Although it has been a long time since I had even considered staying at a Best Western, I knew that word of mouth recommendations should jot be taken lightly. When I was much younger, my family and I would take family vacations and the Best Westerns were considered more upscale at the time. Over the years, I have found that the brand has struggled to keep up with the times. NOT THIS ONE. This hotel, somehow, has managed to find GREAT people to employ as their staff. From check in to check out, to the breakfast crew and the cleaning crew, LITERALLY EVERYONE was so kind and pleasant and helpful. I read gushing reviews like this on their Google page, but thought, surely this must be someone affiliated with the hotel and not an actual customer. Who gushes about a hotel like this? But I kid you not, the entire stay was made memorable by the wonderful staff. As for the decor, the BW has remained… traditional. The entire look of the hotel has not changed much over the years. Everything, however, was pretty tidy, and the only complaint I had that I never brought up to the staff was the slight musty odor in the room that didn't go away even after opening the window (GREAT plus!) and circulating with the air. The only reason for the four stars in case someone has issues with the smell, which I know is gard on some.

Owner Response, 25 Décembre 2021

Dear ellenhwang804, Thank you for your wonderful review. I am glad you were not disappointed and trusting the reviews from our other guests turned out 100% accurate!. I hope to see you return soon and I wish you and yours a very Happy New Year!

"Home away from home ~"
Hemisphere_Flier, 19 Décembre 2021

BW Plus Oceanside Palms is a hidden jewel near the Pacific Ocean - centrally located to explore the Southern California coast. Our stay at this property for eight nights was exceptionally relaxing. Our King suite, with a kitchenette overlooking the pool and hot tub had all the comforts of home. Breakfast each morning was restaurant quality, with many dining options. In the evenings, we enjoyed a cup of tea next to the fire pit, to take the chill off the night. We enjoyed the heated pool and spa to ourselves...and if you wanted to grill a steak, two grills were nearby. The friendly and professional staff at Oceanside Palms was responsive to all of our requests. If you want a safe, comfortable, and restful lodging experience - this is the hotel for you. We will return to this property, each time we are in Southern California.

Owner Response, 19 Décembre 2021

Dear Hemisphere_Flier, Thank you for choosing the Best Western Plus Oceanside while in San Diego. You definitely made the right choice by reserving a kitchenette room since you spent eight nights! I am delighted those eight nights were spent in comfort, great service and safety. Happy New Year!

"Great Weekend Getaway"
MrsSunshine06, 16 Décembre 2021

We first walk in to the the Quinta Inn and the girl at the front desk was not very welcoming. After showing her my confirmation email she stated we were in the wrong hotel. I was actually glad, because even though she wasn't rude she just didn't seem friendly enough to be working at a front desk. Once we walked into the Best Western Plus we were received with welcoming smiles. The two gentlemen at the front desk were very friendly. We were in town for my son's soccer tournament, room was clean and we were pleasantly surprise to see that they have a full hot breakfast setup. We didn't expect it, since most hotels we've been to seem to use covid as an excuse not to set up a decent breakfast. Overall, our stay was great. Definitely recommend this hotel for a quick weekend getaway or a long term stay.

Owner Response, 16 Décembre 2021

Dear Mrs Sunshine06, It looks like at the end everything worked out and you had a wonderful stay at the Best Western Plus Oceanside Palms. I hope you had fun and success at the soccer tournament and hope to see you back some day soon. Happy New Year!.

"Great breakfast, questionable cleanliness of room"
Ccab671, 23 Novembre 2021

Good: Breakfast was great and free. They have few options to choose from. Bad: The room we were given seemed to be on the smaller side and we were put all the way at the other end of the building when the hotel was barely occupied (checked in on a Tuesday). When we got to our room the fridge still had left over food from the previous guest and the trash bins weren't thrown out. It questions whether or not the room was properly cleaned.

Owner Response, 23 Novembre 2021

Dear Ccab671, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you enjoyed our extensive hot and cold complimentary breakfast. We do not assign rooms based on how busy the hotel is but primarily based on what is available at the time. As the hotel has two elevators, one in the front and one in the back as well as parking adjacent, location has never been an issue. I always recommend to my guests to let us know of specific preferences or if the room location is not acceptable to let us know so we can move rooms. I am sincerely sorry about the cleanliness issue. The refrigerator is one of the first things inspected before we release the room. I have shared your comments with our room inspectors for training purposes. I hope to see you return to our hotel and experience the great service so many travelers here speak of. Respectfully,

"Our First choice Hotel"
Voyage659894, 20 Novembre 2021

This hotel is very clean very organized and offers all the amenities you need while on any trip. The front desk staff housekeeping are all friendly and very helpful. The rooms are clean nicely decorated and comfortable. They offer an early breakfast that simple but has a variety. 24 hour courtesy coffee or tea. Business seating area and a leisure seating area with also an outdoor patio with a fire pit. Plenty of parking close to a bike path in less than 2 miles to the beach and harbor!

Owner Response, 20 Novembre 2021

Dear Voyage659894, Looks like you had a great experience|!! My staff and I sincerely appreciateyour support.

"Top location in a very nice city"
Robert E, 18 Novembre 2021

This Best Western Plus Hotel is my favorite place in USA. Enough parking places, a nice shower arrangement in the corner of the room. The city center is in a walking distance, quiet neighborhood, it will be always my stay when I visit this area.

Owner Response, 18 Novembre 2021

Dear Robert E, Thank you for your loyalty to our hotel and it good to know we have become your favorite. See you next time!

"Gateway to San Diego"
Hemisphere_Flier, 13 Novembre 2021

BW Oceanside Palms is a hidden jewel in the San Diego Bay area. We stayed at multiple other properties in Southern California over a three week period and this property was our favorite. High end appointments; an on site restaurant and bar, two pools overlooking the marina are glass enclosed and one pool has a fireplace and hot tub (our favorite). The hotel is located on Shelter Island, which is close to all area attractions, but away from the noise, traffic, and related problems in the nearby city. We walked the marina and along San Diego Bay each morning before breakfast - with on site security assuring only guests have access to the property. If you want a safe, comfortable, restful and world class lodging experience - this is the hotel for you.

"John saved our trip!"
Ckelleryo, 13 Novembre 2021

John at the front desk saved our trip. We came down from Orange County for a quick trip to meet friends and there were several youth sports team that had absolutely taken over the entire hotel. Teenage girls everywhere! We quickly realized our room was right next to the complimentary breakfast area and that these girls would be descending upon the breakfast rather early to probably get to their games on time. John saved the day by first suggesting that when he was off in 5 minutes, that he would run to CVS to get us earplugs and bring them back to us! I mean, how kind can you get?? We declined his generous offer but he was able to get us into another room and was so gracious and understanding even though I'm sure he was more than overwhelmed with an at capacity hotel for the night. The following morning we came downstairs and were greeted by Eric who was cheerful and engaging as we checked out. All in all we thoroughly enjoyed our time thanks to great staffing!!!

Owner Response, 13 Novembre 2021

Dear Ckelleryo, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside and San Diego. It is really great to know our staff and especially John and Eric made this a great experience! Sincerely,

"The Best in Oceanside"
Lulu L, 07 Novembre 2021

My husband and I I stayed at the property for three nights. This was our eighth stay at this property. The actual hotel is clean, modern, and tastefully decorated with a classy beach vibe. However, the best part of our stay is the staff. Eric at the front desk is always helpful and friendly. Paul the GM is always pleasant and approachable. Please give them a try and chose the BW Palms for your next stay in Oceanside.

"The Right Place"
OneWolf114, 19 Octobre 2021

We stay in the Oceanside/Carlsbad area frequently. We enjoy the friendliness and cleanliness of this hotel and it's convenient location. There's a nice hiking path over to the Harbor area and it's an easy walk or drive to the businesses and Pier area in O'side.

Owner Response, 19 Octobre 2021

Dear One Wolf114, Thank you for your loyalty to our hotel and it good to know you have a great stay every time!

"Exceptional Staff"
flowansamoan24, 16 Octobre 2021

The hotel itself was pleasant and modern. The staff was exceptionally kind and cheerful in every single interaction over a 10 day stay. A 5 minute drive to the beach. Gym was lacking but room was nice and clean.

"Best Western Plus Oceanside Palms, CA"
Wander770368, 08 Octobre 2021

Stayed here to enjoy the beach. Great hotel with even greater staff. Front desk folks like Griselda and Eric are always ready to help. Always welcoming and genuine. Highly recommend this hotel. I'll be back!

"Helpful customer service and a good value"
DeeGrif57, 03 Octobre 2021

I was so impressed by the helpfulness and customer service of the staff. KUDOS to Kelvin (Jr) and John at the front desk. For this stay (10/1/2021), we had noisy bikers right under our window. When I told Kelvin and John about the problem, Kelvin made sure to put us in a more quiet room so that we could get rest. They were very accommodating. We appreciated it. Thanks.

Owner Response, 03 Octobre 2021

Dear Grif57, Thank you for your business and it is good to know Kelvn and John took good care of your requests!!!

"Home away from home...comfortable as usual thanks to Amber"
Joyls59, 02 Octobre 2021

I travel a lot and when I visit this hotel, I feel like I'm coming home. Its a great hotel because of the staff. Especially Amber, who works the front desk and has such positive energy and always has a smile on her face. She is full of energy and goes out of her way to accommodate my needs. Amber has never disappointed me, in fact each time I come back to the hotel her efforts go beyond my expectations. In my experience with any hotel staff, its rare to be treated as if you are the only guest in the hotel. Amber is kind, friendly, professional, attentive and she demonstrates all of the above consistently each time I visit. Thank you Amber! See you soon.:) I don't want to leave out Eric, David and Andres. Last but not least Angelina a wonderful housekeeper and also Demetria, another great housekeeper. I'm sorry to have to leave today.....But I'll be back yay!

"Great place to stay."
krhutman, 28 Septembre 2021

The staff was especially helpful. It's a fairly long but an enjoyable walk to the beach. It's a very quick drive and it seemed as though there's a lot going on like surfing contests and fun places to get something to nibble on.

"Clean and Safe"
sjb7890, 28 Septembre 2021

This place is a hidden gem. I'm a frequent traveler and this is my new favorite stay in San Diego. I had great interactions with all the staff. They are so friendly and seem to love their jobs. Cecilia, Eric, Amber, and David all made me feel safe and welcomed. David especially had great restaurant recommendations in walking distance. The rooms are clean, clean, clean. As a frequent traveler I check everything down to the mattress. This hotel was cleaner than some high dollar places I've stayed in San Diego. The staff, safety, cleanliness, and value are here. I won't stay anywhere else from now on.

"Nice Hotel"
R7082REmikew, 27 Septembre 2021

Nice rooms and clean. When we came in, we met David and Andre. Andre checked us in and did it in like 3 minutes. Asked Andre how I could use my virtual gift cards, and David promptly gave me the email address to send them in. They would take the total off my gift cards off my bill. We went to dinner and came back and David informed me he received my email and had already applied the gifts cards to my bill. This is what customer service is all about! David even told us about a few good places for dinner to try. Andre and David are truly two of the nicest gentlemen we have ever encountered while on vacation. I hope Best Western does whatever it takes to keep them. Mike Wagen

"David was the Best"
457samarae, 26 Septembre 2021

Canceled at rodeway inn, it was a catfish hotel. We came to best western day of with no reservation and David hooked us up in multiple ways. He was very informative and we went to and loved a few of the places he recommended.

"Excellent stay at Best Western Plus in Oceanside, CA"
Lev K, 20 Septembre 2021

We stayed two nights in Best Western Plus Oceanside Plus on our trip to California. Couldn't be happier with this place. Everything from check-in (David was great at accommodating our requests), to room, breakfast, cleanliness of the public areas and our room, comfort and accessibility, free parking. Everything worked out perfectly. Highly recommend it.

"Aweswome Customer Service! Thanks Eric, Eric & David !!!!"
Joy S, 17 Septembre 2021

I love this hotel. Three of the employees stood out to me: Erin, Eric and David were all very courtesy and helpful. They were the best staff that I have ever met. I am a Diamond member which means that I have stayed at many, many hotels to receive that Elite level and for anyone to stand out in my mind means that they are very special people! Erin, Eric and David were all very helpful and made me feel right at home. I commend their work ethics|! Thanks to all of you! I'll be back soon. P.S. The rooms are clean and very comfortable. I highl recommend this hotel because of the staff.

"Staff less than desirable and/or helpful. Choose another hotel that will address your needs"
Janiceraneross, 13 Septembre 2021

The facility is clean and overall well maintained. The staff on the other hand are less than helpful including the day managers. We checking in Saturday Room 208. Dropped off our luggage and went to beach. Upon returning the floor was wet in front and on side of refrigerator. Called front desk gentleman stated he was busy and would follow up. Never heard another word and phone was not answered later by staff. We used two of our beach towels to absorb moisture. Next morning manager was too busy to address my situation. Assistant went to the room and stated she “saw” nothing. I asked if she took her shoe off and walked on wet carpet. You can't see moisture She looked at me puzzled and said she would have maintenance check refrigerator I checked out and left

Owner Response, 13 Septembre 2021

Thank you for your review. As with all review we carefully investigate and try to always improve. In this case and since you asked the manager on duty for a full refund we sent a crew to investigate your concern about wet carpet. After checking the room we found the carpet was dry and declined the refund. I also reached out to you on 9/13 but you declined to engage. We hope that you will return one day and join the 1246 guest who have given us wonderful review and made our hotel the # 1 in Oceanside. Sincerely,

"Amazing, would definitely come back"
AL3XG4M1N250, 12 Septembre 2021

This hotel is great. The staff were very friendly and helpful. The rooms were very spacious and very clean. The bathroom was very nice and the beds were very comfortable and the hotel is also conveniently very close to the beach. The free breakfast was pretty good and overall it was a very good hotel. Will definitely stay here again sometime in the future.

Owner Response, 12 Septembre 2021

Dear al3xg4m1n250, Thank you for choosing the Best Western Plus Oceanside Palms while in San Diego. We are sincerely glad you had a wonderful experience!!

"YES!! Truly wonderful Best Western Plus - Highly Recommended"
EDMoores, 10 Septembre 2021

We travel a great deal and what a wonderful surprise to find such a friendly, helpful staff. We had changes to our stay and not only was Eric and Amber gracious about accommodating, they were genuinely happy to assist and help (Griselda, Cecilia). The surprises didn't end there, the room was great and the housekeeping staff checked to see if we needed anything......believe me, no where else we have stayed this year even offered housekeeping during our stay. The location is fantastic, a short walk to the Pier and Downtown Oceanside for nights out. Wish all hotel staff could come here to see how it's done!! Did I say it was super quiet with no noise from surrounding rooms even though they were occupied and a hot breakfast!

Owner Response, 10 Septembre 2021

Dear EDMoores, Thank you for the very positive review. I am happy the staff and especially Amber, Eric, Cecilia and Griselda helped make your stay special.

"Lots of Pluses at This BW Plus"
RyanB2011, 30 Août 2021

So, this place has 3.5 stars (as of this writing), but I'm dropping a 5-star review here because our one-night stay in August was just what we expected and needed. After previously staying at a dump in Oceanside a couple of months earlier, it was so nice to find a place that's clean, well-appointed, and full of friendly and competent staff members. Our room was spacious and comfortable, and their complimentary breakfast and all-day coffee was a plus. Free parking, easy access, and plenty of USMC guests (offering a sense of pride and safety) also add to this place's quality.

Owner Response, 30 Août 2021

Dear RyanB2011 Thank you for choosing the Best Western Plus Oceanside Palms. We are always very proud of our affiliation with the USMC and welcome many Marines and their families every day. I sincerely thank you for your very nice review and hope to see you back soon.

"The most friendly staff"
isaksonfamily, 30 Août 2021

In all my travels I have never met such a friendly and accommodating staff! I wish all hotel experiences made me feel like I was the most important person to walk through their door. I also enjoyed being able to walk to the pier to watch surfers and the sunset.

Owner Response, 30 Août 2021

Dear isaksonfamily, Thank you for choosing the Best Western Plus Oceanside Palms. We sincerely appreciate your business and great review.

"David is Awesome!!!!"
Nikxxxxx91, 29 Août 2021

Thank you David for being so nice to us! You helped make our Legoland trip better. Thanks for being so nice to my kid. We loved staying there because of David. Thank you for being so kind David. We enjoyed the stay and the pool was great too.

"Best Western Palms in Oceanside, CA"
Voyager761976, 27 Août 2021

Very Very Nice place to rest and relax. Close to restaurants and the beach. Lovely outdoors fire pit gathering area. The staff are Always kind and courteous above and beyond expectations. Especially Eric - even if he is a Rider fan, he's a Great Host and we appreciate him and the entire staff.

"Very nice stay!"
beachlaputzdavid, 26 Août 2021

Hot breakfast with lots of variety, decent pool with spa, reasonably fast internet, and an okay fitness room with a few machines! Staff is friendly, and the hotel is just a short drive away from the beach!

"Amazing!!"
111ZZZaaa, 20 Août 2021

David at check in was so helpful and kind. We were in a tight pinch and needed a room immediately and they were able to accommodate. The staff and housekeeping folks were so nice, the pool and hot tub were such a treat, and breakfast was great. Thank you, we will be back!

"Great staff and clean rooms."
dobergfell, 17 Août 2021

This was a great place to stay on a budget. The price was less than a lot of "better star" locations, but we went with this because it got great reviews. I am picky, but I did not have any complaints this stay. The staff was very friendly and helpful, the room was well maintained and clean, and there were no unpleasant surprises. Reasonably close to the beach and harbor areas as well.

"Great place"
gabinot153, 12 Août 2021

Honestly, it's a great stop to stay. As soon a you come in there are really helpful. If you need any recommendations on where to go you can definitely ask them ! Really clean & cozy ! Loved it here! Awesome

"California visit"
jennymitropoulos, 12 Août 2021

Staff was pleasant upon arrival and filled my first floor request. Lobby, hallways and room were very clean. Pool/hot tub very inviting. Breakfast was very nice. Tv was a nice size and many channels offered. Microwave and refrigerator were a nice feature in the room.

"Family weekend getaway"
Amy P, 09 Août 2021

Overall stay was good. Clean rooms, clean pool area and courteous staff. The lighting in the room was very dark, too dark. Water pressure in bathroom was low causing us to have to run water longer. Continental breakfast was low quality - bacon was undercooked, Eggs were overcooked and waffle station a bit unclean.

Owner Response, 09 Août 2021

Dear Amy, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad your overall stay was good and I have copied your comments about our breakfast to the appropriate staff. I am looking forward to welcoming you back soon.

"Great stay"
Bakersfieldtravels, 29 Juillet 2021

The front desk staff was really nice and helpful. The room was clean pretty spacious. My daughter commented on how clean the shower looked, which left me wondering if the showers in other hotels we have stayed in weren't as clean as I thought they were. Hot breakfast was offered which was nice since hot breakfast has been hit and miss since COVID started. The hotel is walking distance to the beach. I have always had good experiences at Best Westerns and will definitely stay at this location again.

"Awesome staff!"
adafne37, 29 Juillet 2021

My family and I only stayed the one night but the staff was helpful, informative, and friendly. The rooms were spectacular and just arriving at the location was beyond what we expected. Highly recommend this location!

"Overall no complaints!"
britofam4, 26 Juillet 2021

The staff was always pleasant, the rooms were clean and the price was fair. I will definitely consider staying here again. We did not utilize the pool however it was pretty small, and for a family of 4 the rooms were also small. but overall no complaints that would deter me from staying there again for another soccer weekend.

Owner Response, 26 Juillet 2021

Dear britifam4, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. My staff and I sincerely appreciate your feedback and looking forward to your return.

"Hotel nice review"
Famgotrip, 24 Juillet 2021

We had a wonderful stay at Best Western hotel in Oceanside, California. Junior was very helpful in booking our stay and giving us the best accomodations. The whole staff was very friendly and helpful. Breakfast was good. Our room was nice and very clean. We would definitely recommend this hotel to our friends and family.

Owner Response, 24 Juillet 2021

Dear Famgotrip, Thank you for the very positive comments and I am glad Junior made a difference. Stay safe!

"Family vaca"
sonytia17, 22 Juillet 2021

We book here for 4 nights the room was great size.the breakfast buffet was great. Room service could of been on top of cleaning but the front desk made sure my room was able to be clean.front desk great

Owner Response, 22 Juillet 2021

Dear Family vacca, My staff and I appreciate your choosing and staying 4 nights at the the Best Western Plus Oceanside Palms. I am also glad to know you enjoyed the complimentary breakfast. I hope to see you back soon.

"Great location, clean hotel rooms."
502kfb, 21 Juillet 2021

Great hotel and friendly staff. I wish I could rate it a 5, but many rooms were not ready until close to 5 p.m. (check-in is 3 p.m.) No explanation was given and the wait was much longer than expected. There was no do not disturb tag in my room, so I created one from a note pad. Still, this hotel is MUCH nicer than most in the area. The rooms seem to be smaller than other hotels in the area. But I did not hear freeway or street traffic from my room (major plus!), which can't be said about many other hotels in the area. I would return to this hotel as a guest provided that check-in time is honored.

"Wonderful Hotel"
abodily, 18 Juillet 2021

This was such a nice stay. We enjoyed the location and the accommodations were wonderful. Staff was very kind had no problems. I would definitely stay here again. I loved the breakfast it was very good and had several choices.

"Best Western Plus Oceanside Palms"
Getaway22645832028, 12 Juillet 2021

Conveniently located. Comfortable room. Staff were very friendly and accommodating. Could have been cleaner - sticky high touch areas in the room (doors, etc), large cockroach in the bathroom one morning! Beds were clean and comfortable. One elevator was only working sometimes.

"A great choice close to the beach!"
dpierson83, 07 Juillet 2021

Our family of 5 chose this Best Western for its proximity to the beach. It was a great decision. Super friendly staff, really great coffee, enough breakfast options to keep picky kids happy and a quiet night's sleep. We'd gladly stay here again!

"BW in CA"
Ro4travel, 04 Juillet 2021

The hotel was very clean and the staff were very friendly. The breakfast was great with variety. Plenty of parking. The pool area was clean and inviting. The hotel was within walking distance to restaurants, harbor, and the pier. the hotel was only 5minutes from the main gate at Camp Pendleton, where our son is stationed.

"Great location and hotel!"
ecs007, 26 Juin 2021

The Oceanside Palms is a great hotel. The staff were amazingly accommodating and professional during this time. The location is ideal. I would recommend getting a room on the third floor so you don't have to deal with people's footsteps at all hours, but I cannot say enough kind words about the staff.

Owner Response, 26 Juin 2021

Dear ecs007, I sincerely thank you for recognizing our staff !!!

"Family visit"
dottiepridmore, 09 Juin 2021

I was visiting family and trip advisor told me to contact the hotel to get a better deal due to I was doing an extended stay and belong to their club and they could give a better deal and they did they discounted 1000.00 off the price. What a great deal!

Owner Response, 09 Juin 2021

Dear dottiepridmore, It is good to know TripAdvisor was able to give you the right information and get you a great deal at our hotel!

"Beach stop"
snickers4137, 27 Mai 2021

Room was very clean and modern. The bed was comfortable. We were given plenty of towels. Hotel is not far from the beach and close to restaurants. Good amount of parking. Enjoyed my stay and will return again.

Owner Response, 27 Mai 2021

Dear snickers4137, Thank you for choosing the Best Western Plus Oceanside Palms while in San Diego. My staff and I appreciate your business and we are delighted you enjoyed your stay and will return.

"Great Place to Stay"
Robert G, 23 Mai 2021

Have been staying in Oceanside, via Motorhome or Hotel for many years. Since our favorite Motor Home park closed, we have been staying at motel/hotels, and found Best Western Plus (Oceanside Palms), one of the best. Reasonable rates, and great location for easy access to the Oceanside Pier, Beach and Marina.

Owner Response, 23 Mai 2021

Thank you Robert, I am sorry to hear your favorite Motor Home park closed but I am certainly happy you found us and had a wonderful experience!!!!

"Mother's Day Weekend"
vasah, 11 Mai 2021

I thought it very important to record this review because people seek relaxation and peace when they come to a hotel expecting to be greeted with genuine care. Also; a hospitality organization should include that employees treat guests with the utmost courtesy and respect. It only takes "one bad apple" to ruin an experience. Best Western Plus @ the Palms has a great staff except ONE person! Ashley Kaai does not belong at the front desk maybe he has other talents but he is absolutely RUDE. I not only had one family member but 2 family members complain about how he talked to them. We got back from visiting my Dad's gravesite and my sister forgot her key in her room (127) so she went to the FD to ask for a key. She came back upset that she was asked a million questions including where she was from??? She finally got a key and came to my room (130) to vent. Then an hour later my sister who is going through Chemotherapy with Lymphoma got very cold and also went to the FD to get a blanket AND wouldn't you know he did the same thing to her while he typed on his keyboard and said to my sister " oh this is a promotion"... what did this have to do with a blanket? She came and told me what just happened and I went straight to the FD and asked for his name and he asked why and I told him that he was rude and I will need to speak to his manager in the morning. He said, " what do you mean I'm always nice to everybody? I don't know what they're talking about." He finally wrote his name on a card and gave it to me. I told him I didn't appreciate how he talked to my sister and he kept insisting he didn't say anything wrong. Just so everyone knows, all of the other employees at the FD and especially Housekeeping and the breakfast attendants went above and beyond and always asked if there is anything else they can do. IN THESE TIMES and what the world is going through a little kindness goes a long way. Perhaps Mr Kaai needs to be reminded that one if rules in the hospitality industry is service with a smile and if your guest is unhappy APOLOGIZE and find a way to appease your guest. ATTITUDE is everything! My family did NOT deserve his attitude!

Owner Response, 12 Mai 2021

Dear Vasah, I am honestly saddened by your comments and experience first because I was hoping that a serious matter as this would be communicated to me directly so I can offer immediate resolution, my information is always available and second it is so unlike my entire staff, as you can read and see from the over 1200 reviews. Nevertheless It is a very serious issue and I am addressing it immediately, in the meantime I like to offer my sincere apologies. I can always be reached at the hotel if you like to discuss this further. Sincerely,

"Beach stay"
tinabrown951, 11 Mai 2021

This is a great hotel very clean and staff is very friendly .. we always go to Oceanside to get away and this is where we always stay because it's located in a great spot and always great service .will be staying again soon ...

Owner Response, 11 Mai 2021

Dear tinabrown951, Thank you for your loyalty to our hotel and we definitely appreciate your business and great review.

"Nice motel"
merfalen63, 09 Mai 2021

If you're looking for a clean place with decent amenities and great customer service, Great Western Plus will not disappoint! The location is excellent, being fwy close and within walking distance to the beach.

Owner Response, 09 Mai 2021

Dear merfalen63, I am glad to hear we did not disappoint you and you enjoyed your stay at the Best Western Plus Oceanside Palms.

"Welcoming and Courteous"
OneWolf114, 01 Mai 2021

We love this Best Western because it is close to Camp Pendleton and the Harbor area...you can walk to the waterfront restaurants! The front desk staff is always courteous and glad to see you. We think this hotel is a great value - housekeeping service is excellent.

Owner Response, 01 Mai 2021

Dear OneWolf114, It was our pleasure to welcome you and make your visit to Oceanside a wonderful experience. We hope to see you back soon!.

"Excellent service at an affordable rate!!!"
Carlosarmenta7, 29 Avril 2021

Overall the best motel i have stayed for 100 bucks, very clean, friendly staff. No parking issue, beds are super comfortable, quiet area, good breakfast, the best motel in the area, i would recommend to anybody

Owner Response, 29 Avril 2021

Dear Carlsosarmenta7, Thank you for choosing the Best Western Plus Oceanside Palms. I am really happy to see you received excellent value and you will return! Sincerely

"Exceeded expectations"
smiledrs, 26 Avril 2021

Had to take a last minute trip with the family to Oceanside. Didn't want to spend a lot, we are used to fairmont, and four seasons usually. So was prepared for less than high quality accommodations. Was very surprised that the room was actually quite comfortable And had unexpected amenities. Loved the good size refrigerator, microwave, coffeemaker and desk area and comfortable chair. Even had a small closet and iron and ironing board. Had toiletries also. Though I didn't use them. And a hairdryer. Bathroom was modern and clean. I actually slept better there than I have in months!!! Breakfast was surprising, had actual hot food! Limited selection, but had decent scrambled eggs, breakfast potatoes, and bacon. All served with a smile! Also a big selection of cereals, pastries, fruit, and beverages, which, of course were prepackaged. Great for grab and go. This was in spite of Covid restrictions, which other places have used as an excuse not to have the included breakfasts that they have advertised on their websites. The only negatives were that the walls were paper thin. Heard a lengthy conversation from our neighbors in the evening. I also really disliked the under window, wall mounted air conditioners. Always very noisy and annoying. But, luckily didn't need it, so off it went. After 10pm the room was very quiet. Also, I must mention that my first contact with the front desk was over the phone and he was very helpful, after being told that they surprisingly had 2 rooms available on a Saturday night with only 4 days notice, he transferred me to their central reservations. They told me there were no rooms! So I called back to the front desk person and he insisted there were. He said he was sorry he couldn't help me right at the moment but he was busy with hotel guests. But he took my number and assured me he would call me right back to make the reservation. Yeah, right, I thought! But I was extremely surprised when he called me back in under 5 minutes!!! Miraculous!!! Overall a very pleasant experience. Would definitely stay here again. Great value for the money!

"A Candle in the Window(hokey buttrue)"
bellakitty74, 19 Avril 2021

My family & I literally found this place at the last minute after refusing to stay at our original place due to the pay by the hour on the down low motif. Here we felt clean, safe, and comforted. Amazing!

"Amazing service and stay"
tylergreb162, 13 Avril 2021

We loved this hotel! Everyone there was friendly and so welcoming! Other guest were amazing! Staff is awesome! My daughter loved the “bubbles” in the lobby that changes colors! It was her favorite part of the hotel!

Owner Response, 13 Avril 2021

Thank you tylergreb162, I am glad you and the family made it to our hotel and had a great experience.....The bubble wall is definitely a big hit especially with the young ones...glad she enjoyed it.

"Pleasant stay"
mworkman67, 12 Avril 2021

I was contacted by the staff while I was traveling to Oceanside. Upon check in I figured out why. I had booked a room with a rollin shower by accident and they had a guest that needed my room and was wondering if I would trade.. I of course told them I did not require this feature and would gladly give up the room.. For this I was given an upgraded room at no charge.. That was very nice. The room was very nice and spacious. It had a kitchenette full fridge and table.. I didn't need this but it was a very nice room.. Amber was the attendant I spoke with and I found her attentive and helpful. I was in a pickle. The Amtrak to San Diego, which I had a round trip fare on, was having track maintenance on the day of my departure. This wasn't a surprise. I was contacted by them earlier and they had made alternate arrangements for me to get to San Diego.. However. I do not like buses.. So I opted out on that. Anyway, Amber tried several times to assist me in securing alternate transportation. To no avail. But the effort was appreciates. Everyone was very pleasant and the facility is well kept and clean. I would recommend you give them a shot.. Great visit!

"Great Breakfast ,very comfortable room & excellent service"
ananavas2021, 11 Avril 2021

Our family stayed at the Oceanside Best Western Plus to visit our son at Camp Pendleton and we had a great time. The hotel was in a good location, excellent customer service, breakfast was delicious, everything was clean and the supreme room was comfortable. I would stay again for sure: ) Thank you!

"Great Staff and Location in Oceanside, CA"
966robertaj, 08 Avril 2021

This hotel is four blocks up from the beach. Parlor Donuts is a short walk. But what's just as great as the location is the housekeeping staff. Shout out to Sierra, Cecilia and Angelina who kept our third floor room well kept. We stayed here for 10 days and every single day our towels were replaced, coffee replenished and bathroom cleaned! Yes, they cleaned the bathroom to include the shower and floor every day! We also appreciated that they gave us enough towels for our 2 showers/per day. The hotel was very busy and they worked hard all day sometimes as late as 6:30 p.m. Also, I noticed that the lobby furniture was vacuumed and cleaned each day. The breakfast staff was also friendly, helpful and professional. This wasn't our first time staying here and we will stay here again.

"My new go-to hotel in Oceanside"
packer2021, 06 Avril 2021

First, a great value for a nice place so close to the beach. 2nd: Nice room and pool. 3rd: A Hot Breakfast-what a concept! - very tasty, served by very kind staff members 4th I thought the staff went way beyond: All were helpful and kind. However, one especially. After leaving town, we discovered a set of our keys was missing. We called and Sierra was so kind as to have housekeeping locate them while we were on the phone. She, then, had them promptly mailed to us. Great job, Sierra!

"Exceptional service"
mrsrufus080808, 02 Avril 2021

They turned a nightmare vacation into a best ever experience. From andres at checkin to Marcella and Eunice in the breakfast room and our housekeeper Cecilia. They were all best ever and we will never stay anywhere else

Owner Response, 02 Avril 2021

Dear mrsrufus080808, I had the pleasure of meeting you on your way out. Thank you for the amazing compliment and I am glad my staff, Andres, Marcella and Eunice had such a positive impact on your vacation.

"Great stay"
CBrownLAX, 01 Avril 2021

The staff was very friendly and helpful; Ben from the front desk answered all of my questions and was able to provide pricing and details before I chose to stay at the hotel. The view from my room was amazing! The breakfast is pretty good. Lots of shopping and food/drink options within walking distance. Originally stayed for 3 nights but ended up staying the week because of how awesome my experience was!

Owner Response, 01 Avril 2021

Dear CBrownLAX, Thank you for your very positive review and glad the staff was able to help you make the right decisions.

"Very clean room"
clevyc125, 01 Avril 2021

We came to Oceanside because my daughter is moving here. Not realizing how big Oceanside is, we were 15-30 minutes away because of traffic. The hotel is maintained and clean. The bed was really comfortable. It was a pleasant place to stay near the ocean and pier.

Owner Response, 01 Avril 2021

Chevyc125, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am glad you enjoyed your stay.

"Great staff"
DerekS746, 29 Mars 2021

Our stay here was good but not great. The bed wasn't very comfortable. The tv remote did not work very well. The staff was great and very accommodating. We asked to change to a room with a bathtub and they were able to make that happen. The breakfast quality was just ok. Waffles were great, omelette and bacon were not.

"Amazing Service"
Vacation508838, 26 Mars 2021

This hotel is incredibly clean and well kept. The value of the room is great. And the Breakfast service is above average. Marcila was so friendly during breakfast and we really appreciated her service.

"Visiting my Marine"
ginnyestrada, 23 Mars 2021

Hotel is in a good location. We walked to the beach and grabbed something to eat as well. Loved having a lot of towels in rr. Breakfast was also good. Only problem was Shower didn't drain. Comfy bed and pillows. I would stay there again.

"Great hotel!"
vmg0118, 21 Mars 2021

We enjoyed our visit! The staff was super friendly, rooms were nice and beds were comfy! The breakfast was actual cooked breakfast not just bagels like most hotels. Location was right around the corner from the beach! Couldn't have had a more enjoyable stay!

Owner Response, 21 Mars 2021

Thank you for the wonderful review! Yes our breakfast despite all the limitation imposed due to Covid is still a nice value. Please stay safe!

"Outstanding hotel"
Laureen M, 18 Mars 2021

This was our second stay here and again it was wonderful. Clean and fresh facility, incredibly friendly staff- they appear to value your business. Great location and good price! Parking was free as well. Walking distance to the pier

Owner Response, 18 Mars 2021

Dear Laureen, Thank you for returning and had a great experience. Yes, we sincerely value the business our guests give us especially during these troubled times. Sincerely,

"Nice but noisy."
ymedina23, 15 Mars 2021

Loved the rooms and location. The breakfast was good except that we were told there'd be waffles every morning but there wasn't any. Still was good as they had eggs, omelettes, potatoes, pastries, cereal, fruits and drinks. The staff was very friendly. My only complaint is they should keep a closer eye on the noise level. There was loud partying in other rooms in the middle of the night and even someone vomiting loudly in the hallway somewhere. If I could hear it in my room I'm pretty sure the staff could hear it too. It kept waking me up the second night I was there which was a Saturday. Friday night wasn't as bad.

Owner Response, 15 Mars 2021

Dear ymedina23, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am pleased you enjoyed your stay. I am sorry to hear about the noise, this is something we try very hard to minimize and when we locate the source either by guests alerting us or our staff patrolling the policy is to evict the party immediately. Please come back and visit us again soon!

"Great stay!"
Gordon61987, 15 Mars 2021

The hotel was clean and well styled. The staff was very friendly and knowledgeable about the surrounding area. The room was clean and everything worked great. the breakfast was great especially considering all the COVID regulations. I would definitely stay here again!

Owner Response, 15 Mars 2021

Dear Gordon61987, Thank you for staying at the Best Western Plus Oceanside Palms. I am glad you enjoyed your stay especially the complimentary breakfast, we cannot wait until the day we can go back to the full, unrestricted breakfast....... Looking forward to your coming back!!!

"Ocean stay"
curtsrtruth, 08 Mars 2021

Our needs are ; a friendly environment , not upset desk employees, because of restating at desk pricing on next days stay was supposed to (Sunday) be cheaper . Seemed my hopes for accuracy in my desk experience were crushed.

Owner Response, 08 Mars 2021

Dear curtstruth, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego and thank you for the almost perfect score. Our pricing is based on supply and demand and could change daily including Sundays. We do however offer the best value of any of the hotels in our category and we always recommend to join our Best Western loyalty membership where you will receive additional savings. Sincerely, Sincerely,

"Pleasant Stay"
827artemf, 03 Mars 2021

I enjoyed my time in the hotel, the cleaning crew did an excellent job cleaning my room. Ben and Amber at the front desk made me feel welcome and helped me out with all my questions/requests. I will be staying there again whenever I'm back in town.

Owner Response, 03 Mars 2021

Thank you for the great review and I am really glad Ben and Amber made such a difference. My staff and I are looking forward to you coming back when in town. Sincerely,

"Amazing staff"
976dylank, 25 Février 2021

Shout out to Griselda, amber, eric, junior, Sierra and all the rest of the staff that make my bi monthly trip there easy and care free. Always helpful and supportive with a smile on their faces. I've never had an issue here

Owner Response, 25 Février 2021

Dear 976dylank, Thank you for choosing the Brest Western Plus Oceanside Palms while in San Diego. I sincerely appreciate your support and good to hear about the staff. Regards,

"Excellent on all levels!"
PRbyPatricia, 21 Février 2021

We had an issue with another hotel and decided to try this one! We will never use another hotel besides this one. Super clean, extremely knowledgeable and professional friendly staff! Respectful to all customers greeting with a smile as soon as you walk in. Everything very clean! I highly recommend it.

Owner Response, 21 Février 2021

PRbyPatricia, Wow, What a wonderful review!!! I am honestly very happy to know you had such a wonderful stay and for your recommendation to others. Sincerely,

"Business becomes more"
Exploration276122, 21 Février 2021

We stayed at the hotel to be able to pay our respects at a cemetary the next morning. The staff gave us several suggestions for enjoying the area and relaxing. We went for a walk at the pier and had hot chocolate by the outside fire pit. It really helped us relax and sleep better. In the morning we had a fantastic free breakfast. Everyone was so nice, we really enjoyed out stay,.

Owner Response, 21 Février 2021

Dear Exploration276122, I am very happy to hear that you enjoyed your stay and the sites of our small town. Thank you for your support and wonderful review! Sincerely

"Best western review"
M4722PAwilliamb, 17 Février 2021

I stay here at the best Western plus a lot for work I always have a good experience Eric always takes great care of me he's very friendly and fast at his job the lobby always smells clean and like Lysol rooms are always nice and neat so great job to housekeeping as well. I would recommend this location to anybody on a vacation or for business very clean and neat hotel

Owner Response, 17 Février 2021

Dear M4722PAwilliamb Thank you for making the Best Western Plus Oceanside Palms you home away from home. It is great to know about Eric and how he is always there to help and also the overall condition of the hotel! Sincerely, Paul

"Sierra was great!"
brooke11, 30 Janvier 2021

Good place for the cost. Best part was the complimentary breakfast. Made to order breakfast burrito or waffles. Sierra was the staff member who made our breakfast (it's hands-off for guests due to Covid). She was fantastic!

Owner Response, 30 Janvier 2021

Dear brooke11, THank you for choosing the Best Western Plus Oceanside Palms while in San Diego. I am glad you had a great stay and enjoyed our breakfast and thank you for recognizing Sierra!. We are looking forward to your return soon! Sincerely,

"Home away from home"
soccer8d, 29 Janvier 2021

Eric, Junior, Amber and Griselda are amazing staff members! I come to Oceanside to visit family multiple times each month and I only stay here because of the helpfulness of the staff. The rooms are nice and clean and I've never had an issue while staying here.

Owner Response, 29 Janvier 2021

Dear soccer8d I want to first thank you for your loyalty to our brand and hotel as well as for the wonderful review. I am happy to know my staff made such a difference!! Sincerely,

"Excellent Service"
tammymX148SW, 18 Janvier 2021

We were pleasantly surprised at the level of service for an inexpensive stay. Everything was "hospital" clean, which is so important right now. Maria, our house keeper did an excellent job! Sierra was a constant source of help and information, she made us omlettes for breakfast which we weren't expecting. This morning Marcella made us breakfast burritos, she is so kind and thoughtful. Best Western is our new favorite place to stay...and we usually spend a lot more on hotels. Very impressed, thank you ladies for making us feel so comfortable and welcome!

Owner Response, 18 Janvier 2021

Dear tammymX148SW, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am very pleased that our staff, especially Maria, Sierra and Maricela made such a difference and you had an excellent stay. We hope to see you back soon and please stay safe and Happy New Year!

"Anniversary Stay"
MrsOnopa26, 17 Janvier 2021

Upon arriving at the lobby for check-in, lobby was clean and CDC guidelines were followed. Check-in was quick and easy. Elevator is conveniently located right by check-in location. Unfortunately, my room key did not work and I had to go back down to recieve new keys. This was the only con of the trip.

Owner Response, 17 Janvier 2021

Dear MrsOnopa26, Thank you for the very positive review and I am happy you had a good stay. I am sorry to hear about the key issue, we are making sure the key issuing machines are in good order. Sincerely,

"Great Price and Location"
jlboudin7, 28 Décembre 2020

Hotel is located near the beach and within a few blocks of the restaurants and shops at the Oceanside Harbor. Hotel rooms were nice and clean. Hotel staff was friendly and professional. Breakfast had hot scrambled eggs and bacon along with the normal items. The price for the room was excellent. I will stay again and would recommend it to others.

"Good value"
Stewartsgirls, 27 Décembre 2020

Our stay was nice, been here once before, perfect location, staff always professional and friendly. My family enjoy the beach being so close, bathroom is always super clean. Will be back again I'm sure. Thank you

"what a nice place"
Wallerbill57, 21 Décembre 2020

From the time we called until we got there everyone was amazing,from the check in to the housekeeping until we checked out super nice just because they had a mask on I could tell they were smiling it was in thir eyes.We found a home away from home! We will be back... Bill & Alma

"Fantastic Staff - Eric"
noahr515, 18 Décembre 2020

Stayed at this hotel for 11 weeks and the staff, especially Eric, were amazing. Eric would always be going above and beyond to help us figure out anything we needed help with, and he had a kind and professional demeanor. It was a great time.

"Definitely stay here!"
gillislaw, 30 Novembre 2020

Ask for Amber; she was fantastic!! Room was clean, comfortable and quiet. Although the exercise room was not available due to the COVID, I looked in the room and it was very good. Likewise for the pool.

Owner Response, 30 Novembre 2020

Dear gillislaw, I like to thank you for staying at the Best Western Plus Oceanside Palms. it is nice to know you had a wonderful experience. I am also happy to hear about Amber! From all of us...have a wonderful Holiday Season. Sincerely

"Our go to hotel"
jamiestone1969, 27 Novembre 2020

Very nice hotel close to beach and restaurants. Staff was very nice and helpful. We've stayed at several hotels in the area when visiting family and this is our favorite. Would highly recommend this property.

Owner Response, 27 Novembre 2020

Dear jamiestone1969. Thank you for staying at our property and I sincerely appreciate your loyalty to us. I like to wish you and your family a wonderful Holiday Season and hope to see you back soon. Sincerely,

"Location Location Location"
boatsim, 24 Novembre 2020

The hotel is located within close walking distance to the beach, stores and a wonderful variety of eating establishments. The room was clean but small and dated. I would still recommend it if you are looking for a great location to grab some sleep before you go out and enjoy what Ocean Side has to offer.

Owner Response, 24 Novembre 2020

Dear boatsim, Thank you for your review and feedback. I am glad you chose the Best Western Plus Oceanside Palms and appreciate your support during this time. I wish you and your Happy Holidays! Sincerely,

"Excellent service"
beckyaV7955BM, 23 Novembre 2020

Excellent service! Thank you Andres, for providing such wonderful service. You made our stay so pleasant and enjoyable. Your professionalism, positive attitude, and Kindness was truly appreciated. Your understanding and quality customer service should be commended.

Owner Response, 23 Novembre 2020

Dear beckyaV7955BM, My staff and I appreciate the wonderful review as well as let us know about Andres exceptional service. We wish you and your a wonderful Holiday Season. Sincerely

"Awesomeness!!"
crystalmV733WB, 21 Novembre 2020

Eric you are the man! Best manager eva saved us from a traveling nightmare from a terrible inn down the street! Thank u thank u thank u for your great customer service my family and i appreciate your assistance..

Owner Response, 21 Novembre 2020

Dear crystalmV733WB, Thank you for choosing the Best Western Plus Oceanside Palms while in San Diego. I appreciate your positive review and recognition of Eric, I am sincerely glad he made your stay more special. Wishing you Happy Holidays!

"Truck driver"
Johnnybaby831, 19 Novembre 2020

The room was clean and quiet. The customer service was great! They are very friendly. The one downside is that they need to update the rooms to have a USB port for charging devices. Most hotels offer this convenience these days.

Owner Response, 19 Novembre 2020

Dear Johnnybaby831, Thank you for staying our hotel while on the road. I appreciate your comment about USB ports and I am pleased to let you know we are begging the process of having one in each room. I like to wish you Happy Holidays and please stay safe!

"Great place!!"
678tylab, 18 Novembre 2020

This is a lovely place to stay! Very friendly staff, especially Ashley! He went above and beyond to accommodate me and made me feel very welcome. The rooms are very nice and clean. Great location! I will definitely be returning!

Owner Response, 18 Novembre 2020

Dear 678tylab, I appreciate the top rating and your great review!! Thank you for recognizing Ashley, he is our veteran with over 13 years of service! Wishing you and yours Happy Holidays. Stay safe

"BEST Western PLUS"
TripWizard73, 16 Novembre 2020

This is our favorite hotel in OCEANSIDE, COVID19 rules have the amenities tough but they have figured out a way to make hot breakfast. The staff is unbelievably special, they are the absolute Diamond Stars, they hit every need, every special moment, and leave no stone unturned for you during your stay! Thank you to this amazing staff, and special shout out to Eric and Amber for just making our stay extra special!

Owner Response, 16 Novembre 2020

Dear L8036QHdavide, Thank you for staying at the Best Western Plus Oceanside Palms. I personally appreciate your recognition of our effort to maintain some semblance of breakfast despite the strict regulations under Covid 19. I also want to thank you for recognizing the staff, especially Eric and Amber, you are right...they are stars! I hope to see you back soon and I wish you and yours Happy Holidays and a Happy New Year. Stay safe!!!

"Best in Oside!"
Voyager761976, 14 Novembre 2020

We have traveled to Oceanside, CA almost weekly for 3 months. We ONLY Stay at the Best Western Plus in Oceanside because of Andres and Eric!! These guys at the counter make us feel like family while keeping us all safe during the Pandemic! THANK YOU Andres & Eric!! See you Next Time!!

Owner Response, 14 Novembre 2020

Dear Voyager, Thank you for your loyalty and kind words about Andres and Eric. I want to wish you and yours Happy Holidays and stay safe. Sincerely,

"Great Clean Stay"
tundracc, 12 Novembre 2020

This was a very nice stay. We wanted to be on the ocean, but this hotel is about 2 blocks up. When I went to check in, the attendant Tobias, at the front desk moved us to a room "with a view"! We could see the ocean off a ways. Tobias was so accommodating; and in more ways than one; he was Just downright friendly. We forgot a few things and he made sure we were good. He seemed to be that way with everyone. Around the hotel: There's a clean, nice sparkling little pool outside. In our room things were cozy, yet a bit small. The beds were doable, not the best but very clean. There was was a small gym that was functional. What is more, I loved the two sitting rooms with large TVs. But we especially loved the fire pit. We always travel with our largest iPad and mini speaker. We went and got free coffee and hot chocolate (Yep free!!! With creamers I n large fresh dispensers that was actually good!!!) So, we went outside twice, set things up and enjoyed a movie in the cool night air with a toasty fire and each other. We even moved inside to one of the sitting rooms and chatted for a bit. Just helped with spaciousness. We would certainly come back if we were to return to Oceanside.

Owner Response, 12 Novembre 2020

Dear tundracc, Thank you for selecting the Best Western Plus Oceanside Palms while in San Diego. I also want to thank you for recognizing our staff and Tobias but also for your information about the hotel and the area, I am sure when folks reading this review will find it very helpful. I hope to see you back soon. Happy Holidays and stay safe!

"Attentive Staff & Great Property"
nataliekurtz10, 24 Octobre 2020

The staff was very professional and greeted us every time they saw us. The amenities offered during Covid times was amazing. The staff does a great job at keeping everything clean & safe. Any time we walked by the front desk, we were greeted.

Owner Response, 24 Octobre 2020

Thank you nataliekurtz10, My staff and I appreciate choosing the Best Western Plus Oceanside while visiting San Diego. It is also great to know you enjoyed your say!! Please stay safe., Sincerely

"Bleh"
mrosewatts, 20 Octobre 2020

The room was kind of clean. The bathroom was a little icky with hair and dust. As well as the room. The hotel wreaked if marijuana on the bottom floor every night we entered the building. There was loud music until 2/3 in the morning. The back door to the hotel would constantly be left open when returning to the hotel for the evening. Our remote did not work, would not change channels.

Owner Response, 20 Octobre 2020

Dear mrosewatts, Thank you for choosing the Best Western Plus Oceanside Palms, I am also appreciative for the feedback and shared those with the appropriate staff so to correct the ones we have control over immediately. Sincerely,

"Great Value for sure!!!"
Kudoku_11, 18 Octobre 2020

Since this is COVID time, I expected there would not be any housekeeping, but they sure did! Cleaning crews were so great. They work hard (thank you!) . The entire hotel was super clean, they are constantly cleaning everywhere, amazing. Pool was open, hot tub was closed, fitness center was open. Free breakfast (Great!) and coffee station all day. Room is clean, very clean. The TV remote my my room did not work well, so I was a bit frustrated. Bathroom was very small, and the shower was angled (?) very strangely (???) in triangle....and super small. Toilet seat and toilet paper was very far away (and I am really short....) so I had a hard time to reach from where I was sitting. I wish they had a bathtub....or a bit roomy shower. AC worked very well. Great size refrigerator and microwave, which I used during my stay. Also, Free parking for the guest, that was a big plus. Neighbourhood was a bit "iffy"....I walked around a lot to check out the surrounding, and I was a bit scared a couple of times...

"One of the best stays yet"
Mikepet23, 18 Octobre 2020

Hotel was amazing! Clean, quiet and staff very professional. Tabias was very professional, helpful and had outstanding customer service. The breakfast was delicious. The lady serving us was very sweet and helpful. I loved how the ocean was minutes away. There was great food walking distance. We would definitely come here again.

Owner Response, 18 Octobre 2020

Dear Mikepet23, Thank you for staying at the Best Western Plus Oceanside Palms, I appreciate the positive comments and your recognition of Tobias and our breakfast attendant! Sincerely,

"Hidden Gem"
pjm527, 16 Octobre 2020

Really nice hotel tucked in among several others. Customer service is wonderful. Rooms are updated and very nice. Breakfast was very good, even with COVID-19 restrictions. Great location, near Camp Pendleton and waterfront. I had the misfortune to leave some items in my room and didn't discover it until I was home halfway across the country. Called the hotel, the items were recovered and were sent to me within a couple days. Very appreciative of this kind of service. Planning to return to the area in the near future and will stay here again.

"Great customer service "
Lmkljhbngvv, 04 Octobre 2020

This hotel is lovely. The front desk staff is efficient, competent and very caring. I have traveled a great deal as flight crew and stayed in many hotels. Now retired I recognize great customer service. The rooms are clean and good looking and comfortable. Amber at the front desk is considerate, friendly and remembers what you like. Thank you.

"To whom this may concern"
662devonb, 16 Septembre 2020

I've been in and out of this hotel for the past week. It's clean and the staff is amazing. Eric was extremely hospitable and made my check in/check out smooth and speedy. I highly recommend staying here.

Owner Response, 16 Septembre 2020

Dear 662devonb, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am glad to hear you had an exceptional stay and that Eric was very helpful. Please stay safe!

"We will definitely use this hotel next trip"
Sandi S, 19 Août 2020

Simple and pleasant place to stay. Hot tub is closed due to corona virus But definitely will be utilized on our next trip.Beds and pillows were comfortable which is a big thing for me being away from home!!

Owner Response, 19 Août 2020

Dear Sandi S. Thank you for choosing the Best Western Oceanside Palms while visiting San Diego. We sincerely appreciate your very positive review and your support. Please stay safe! Sincerely,

"Oceanside get away"
lisanjesse, 16 Août 2020

BW has an Excellent location, we felt safe, PPE was exceptional. BW went to extra lengths to clean and sanitize things! Even the TV remote was wrapped in a sanitizer bag letting us know it had been sterilized. It was a last minute idea to get away and find a nice room near the beach in Oceanside. Our check in was easy, parking secure, hotel clean, bed comfortable! We had a pleasant stay.

Owner Response, 16 Août 2020

Dear lisanjesse, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. We are glad you had an exceptional stay and able to get away to relax at the beach. Stay safe!!!

"Great post and friendly service"
Ekg35, 09 Août 2020

We had a fun and comfortable stay at this hotel for two nights with two families. The customer service provided by Tobias was excellent. He was so helpful w a range of questions / requests!! Great time for families. THANKYOU!!

Owner Response, 09 Août 2020

Dear Ekg35, Thank you for sharing your experience. I am glad Tobias made such a difference!! Please stay safe.

"Avoid...."
kj0rdan1, 03 Août 2020

If your looking for just a bed this is the place to go, very cheap and it is a comfortable bed.....but that's it! Just came back from a 4 night stay and to be totally honest the hotel is so basic. Breakfast was dismal the choice was cereal to go a banana to go or a muffin to go...understandable covid has a lot to do with that but the choice was . awful. We went out for breakfast everyday. These people talking about how great the staff are we didn't see anyone apart from the girl at reception. The hotel has no restaurant or mini bar so if you want anything take it with you before hand. Oceanside as an area was very disappointing think Carlsbad town was a lot nicer. The good thing about Oceanside is the sea for boogie boarding but be prepared to meet a very busy beach. Wouldnt return.

Owner Response, 03 Août 2020

Dear kjOrdan1, Thank you for staying with us. I am sincerely sorry we didn't meet your expectations, however I like to address your concerns. 1. Breakfast: Due to Covid 19 the San Diego Health department has ordered many restrictions on how we serve breakfast. We are no longer allowed to offer our extensive buffet style hot and cold breakfast but rather single wrapped items. 2. Mini bar: We do not have nor advertise such service for our hotel, however all our rooms have fridges for our guests to bring drinks of their choice. 3: Staff: We, unfortunately had to reduce our staff due to the business slow down and therefore we are experiencing a less than acceptable interaction with our guests. 4. Oceanside: We are all very proud of our little town and we believe that once Covid 19 id over our visitors will be able to enjoy so much you missed since you visited at a time not recommended by experts. Finally what it is not mentioned in your review is that our rates and the rate you paid are 45% lower during this time of year, the lowest they have ever been as a result of the pandemic, in our effort to recognize that some of our amenities have been cut back by the State government We hope you and your family stay safe and return to a hotel once all is back to normal so you can enjoy true hospitality.

"Andres and Tobios made my entire experience. they were the most helpful and diligent about making my stay great"
lisacsd, 27 Juillet 2020

This place is perfect, the beach is in the backyard, great restaurants and of course amazing employees like Tobios and Andres. The rooms are clean, cozy, and comfortable. The price per night can't be beat either

Owner Response, 27 Juillet 2020

Dear Lisacsd, Thank you for choosing the Best Western Plus Oceanside Palms. I am delighted you had a great stay and that Tobias and Andres made it exeptional. Please stay safe!!!

"Best place to stay"
koosjeneal, 18 Juillet 2020

Very clean Hand sanitizer stations everywhere Professional staff Clean rooms Well lit hallways Nice clean pool and jacuzzi Well lit and safe parking lot Was given extra towels and shampoos when asked Was given special towels just for the pool area

Owner Response, 18 Juillet 2020

Dear koosjeneal, I appreciate your support and excellent review during these times. I hope to see you back soon and please stay safe!

"Dylan"
976dylank, 14 Juillet 2020

Always wonderful staying here with such amazing staff! I come to see my son every month and they make the trip a lot easier every time. Griselda and Amber especially helped out in making my time enjoyable.

Owner Response, 14 Juillet 2020

Dear Dylan, First I need to say...great name ( my grandson's name is Dylan). Thank you for being a loyal customer and I appreciate the recognition of our team members. Please stay safe.

"Family looking for a quick getaway!"
socalmomlife, 13 Juillet 2020

We decided to get out of town at the last minute. Luckily we found a room at the Best Western Plus Oceanside Palms that was reasonably priced. The check-in process was quick and the room was easy to get to. The room was very clean and I like how they put the remote in a bag letting you know they cleaned it. The bathroom was also very clean. My kids loved the pool and just being in a hotel. The breakfast was actually pretty good considering the pandemic. The staff was super friendly. We will definitely be back!

Owner Response, 13 Juillet 2020

Dear socalmomllife, Thank you for choosing the Best Western Plus Oceanside Palms, I am really glad you had the opportunity and got the kids for an escape during these challenging times and also thrilled we made it special.

"Great Stay"
y m, 01 Juillet 2020

We stayed here in June 2020 and had a great stay. The staff were all very friendly and welcoming. The hotel is very compliant with all safety standards and required masks for all guests when not in rooms and/or eating. Our room was clean and the a/c was cold, we would stay here again!

Owner Response, 01 Juillet 2020

Dear y m, Thank you for choosing the Best Western Plus Oceanside while visiting San Diego. We appreciate your business during these very challenging times and we are glad you felt safe!! Sincerely,

"Best"
Vincent S, 29 Juin 2020

I have no other hotel to compare this with, as I love staying here to be at the ocean, for the past three yearsfor my personal "stay vacation" as I live only 50 miles away. This hotel is located across from freeway offramp, it is a 1 mile south of the pier, and a 1 mile walk north to the harbor, I like walking to both, don't have to worry about parking. Every Thursday 52 weeks out of the year the have a Farmers Market by the pier in the morning, when there wasn't this pandemic, they have an awesome food & vendor/ shopping/ music filled Sunset Market on Thursday evenings. Hope they can resume doing that soon.

Owner Response, 29 Juin 2020

Dear Vincent, Thank you very much for the very nice review, we appreciate your loyalty and the Thursday market is back!!!

"Best in Oceanside"
a10361094, 18 Mai 2020

Enjoy staying at this Best Western Plus Oceanside Palms! Great rooms rates. and great hotel customer service, and very clean. Only a couple minute walk to nearest beach, and less than a mile to the main pier. shops and restaurants also in walking distance. This will be our go to hotel in Oceanside

Owner Response, 18 Mai 2020

Dear a10361094, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego and Oceanside. I am pleased to know we exceeded your expecations and that you will be returning. Sinceley,

"Excellent Stay!"
Trip48001512212, 27 Avril 2020

Highly recommend this hotel, not only because you get to choose what floor you want to be on, but because everything in the room is neatly organized and cleaned. The staff is so very kind and whatever you need, they got you!

Owner Response, 27 Avril 2020

Dear Trip, Thank you very much for staying with us during these unusual times. I hope you an your family are staying safe and you will return soon! Sincerely,

"one night getaway"
jeffc22752020, 27 Mars 2020

I came to this hotel to get away from a stressful situation. I found that they were still excepting customers during this crisis, we are all going through. I walked into a delightful atmosphere of excellent customer service from check in to check out. This helped calm my nerves. Highly recommended in the future.

Owner Response, 27 Mars 2020

Dear jeffc, We are all in this together and I am glad you had an opportunity to break away and relax albeit for one night!!! Please stay safe and come back to celebrate when all this is over! Best Regards,

"AMAZING! I CANNOT SAY ENOUGH ❤️"
earlybird517, 25 Mars 2020

These ladies went above and beyond, they were so sweet and helpful to my daughter & I. Even the cleaning ladies went above and beyond with our room, setting up my daughter's stuffed animals on her bed. I never needed anything, and they always made sure to talk to me as I came and went. I was treated with the highest respect and love. You really couldn't have a better staff, or a better stay.

Owner Response, 25 Mars 2020

Dear earlybird517, Thank you and your daughter for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. It is really nice to know the staff made this stay so amazing!!!!!! Please stay safe!

"Amazing"
sierrabooth0401, 22 Mars 2020

Staff if friendly and try and get you checked in quickly and conveniently. Also very kind about letting us switch to late check out. Both interior and exterior of hotel are very clean. This was my second time staying here and it's seems as though it was better this time around and I didn't think it needed to be improved the first time around so I'm very pleased and look forward to staying here again in the future.

Owner Response, 22 Mars 2020

Dear sierrabooth0401, Thank you for your very positive feedback, I am glad you had an amazinf experience here at the Best Western Plus Oceanside Palms!. Best regards,

"I loved my stay"
lautuau808, 21 Mars 2020

I really enjoyed my stay from my friend checking in, to us checking out. Everything here is professional and would love to stay here without this chaos running about. I will definitely though come back when everything is settle because I really loved this Hotel! Thank you!

Owner Response, 21 Mars 2020

Dear lautuau808, Thank you for you business and we hope you and your family are staying safe and will see yoy again soon under better circumstances! Sincerely,

"Thx Ashley"
ericalynns2020, 13 Mars 2020

Thank you Ashley. We checked in at 1:00AM and he price matched Booking.com signed me up for best western rewards and said if I stay another night before April we get a complementary stay. We appreciate you Ashley. Your kindness n professionalisms is outstanding we will be back, just because of you. It only took us 5 minutes to check in and sign up. This is the fastest and easiest out of all the check-ins I've come across.

Owner Response, 13 Mars 2020

Dear eicalynns2020, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am really glad to know that Ashley made such a positive impact on your stay and looking forward to your return. Sincerely,

"Good value,good location,recommended."
anniefield, 11 Mars 2020

Just stayed here for one night and could easily have stayed longer. Firstly,the staff on reception were very friendly,informative and polite. A credit to the brand. Large room with huge comfy bed,microwave,fridge,tv and toiletries. Free breakfast with a choice of cereals,fruit,freshly cut fruit,yogurts,juices,waffles,breads,bagels,muffins and hot choices with tortillas too. Location is good as there were lots of eateries close by and it was a ten minute stroll straight along the road to a good choice of restaurants and bars. Also about a ten minute walk from the beach. You could stay here and not have to use the car at all. This short one night stay made us definitely want to return to Ocean Beach for longer.

Owner Response, 11 Mars 2020

Dear anniefield, Thank you for choosing the Best Western Plus Oceanside while visiting San Diego. It is good to know you had a wonderful experience, our free breakfast met your expectations and the staff was great. We are looking forward to welcoming you back soon. Sincerely,

"Comfy stay at Oceanside"
rpip2020, 07 Mars 2020

When we arrived we were greeted by Dakota at the front desk, he was exceptional and helped us with all of our questions of the hotel and area. Enjoyed our time by the pool and walks on the beach. The room clean and comfortable. The breakfast was good, but didn't change in the five mornings we were there.

"Film Crew review"
ROBERTPSPEFX, 27 Février 2020

I've been traveling down from LA to Oceanside as a part of the AK TV show film/production crew, and have stayed at the BWP Oceanside palms each visit. The rooms are decorated in warm tones which feels homey, with a classic ocean/beach feel and style. It is tucked off the busy road, which lends itself to a quiet getaway with just a quick walk down to Main Street, the strand, shops/restaurants and the beach/water. The entire staff is friendly, and I received an especially warm welcome (and huge smile!) from ERIC P, which feels genuine, inviting and welcoming back each time I come down to work. Thank you Best Western Plus for lending yourself as my home away from away as we film in your city and area. This truly is a hidden gem, and one worth staying in if you're in the Oceanside area! - Robert P; Special Effects

Owner Response, 27 Février 2020

Dear Robert, It is really a pleasure every time we host the crews from the filming production of Animal Kingdom. We are certainly proud to be a part of the show's success. I am also thrilled to hear that you had such an exceptional stay and appreciate the recognition of the staff and Eric in particular! I hope to see you back soon. Sinecerly Paul

"What a GEM!"
ondofive, 26 Février 2020

Loved everything about the property, price and most importantly the staff! Property and room are very well maintained and the decor was spot-on. Every member of the staff was SUPER nice and accommodating... greatly appreciate it!! I'll be seeing ya'll next time I'm in the area :)

Owner Response, 26 Février 2020

Dear ondofive, Thank you for choosing the Best Western Plus while visiting San Diego. I also like to thank you for the very positive review, reviews such as yours help future guests to make the right decision about the hotel to stay. Sincerely,

"Easy access to fwy"
rlweiler13, 25 Février 2020

The hotel was easy to find. It isn't in the best location, but it was fine for our purpose. Doesn't have any good views at least from the 3rd floor. The staff was very friendly and that is always a plus. The room was clean and comfortable. Fast check-in and check-out. Great places to eat in the area. Ocean extremely close to walk to.

"Small rooms"
ron621, 23 Février 2020

The front desk staff was very friendly and welcoming! But when I went into the room, I couldn't believe how small it was. I was very disappointed by the size of the room. It was difficult walking around with my little ones. I do t even know why they have a desk. If you sit in the chair, nobody else can get around you without climbing over the bed.

Owner Response, 23 Février 2020

Dear Ron621, Thank you for choosing the Best Western Plus Oceanside Palms. It is nice to know our staff made you feel welcomed. Our standard rooms are the size of typical hotel rooms with two large queen size beds. For larger families such as yours I would recommend our premium rooms that have more space. The difference in price is minimal especially considering that space is your priority. Thank you again!

"nice hotel in Oceanside"
335rayer, 18 Février 2020

This hotel had comfortable beds and accommodations for me and my family. My son loved the pool, which was warmed and clean and I enjoyed the jacuzzi. There was a nice variety of breakfast items. All of the staff from front office to cleaning staff were polite and professional.

Owner Response, 18 Février 2020

Dear 335rayer, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am glad to know we exceeded your expoectations!

"Excellent Hotel"
hurdyt2020, 11 Février 2020

This place had great customer service. The staffs were all friendly. The continental breakfast was good and had a good variety to choose from. The rooms were very clean. Even loved the location! In walking distance of all of the attractions.

Owner Response, 11 Février 2020

Dear hurdyt2020 Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am glad to hear that my staff, free breakfast, cleanness and locations met all your expectations!!! Sincerely,

"Smashing Hotel"
MARK T, 10 Février 2020

We stayed at this fabulous hotel for the first time. It had great facilities and friendly staff. The room was very spacious, very clean and comfortable. The complimentary breakfast offered a good selection of hot and cold food. Would recommend this hotel and will definitely visit again if we come back to Oceanside.

Owner Response, 10 Février 2020

Dear MarkT Thank you so much for yours smashing review.....we are glad you had such an exceptional stay and will recommend our hotel!

"Best Customer service"
CharlesAnthony70778, 06 Février 2020

If you are really into customer service then this is the place for you. Especially the two guys that check me in the night of February 1st. Overall the staff that I encountered was nice. If you are really into WiFi speed then this is not going to be the place for you. And the water pressure was low

"Great stay"
eddieyelena, 05 Février 2020

This place was so clean, quiet and breakfast was unbelievable, I would definitely stay here again. The location was excellent and there were so many things to do.the beach was closer lots of shops, downtown scenic was within a half an hour from the hotel and the beach was within 10 minutes.

"At Oceanside for a Wedding"
519kimberlis, 03 Février 2020

Eric at Front Desk during Check-in EXCEPTIONAL. Close to Harbor. Close to I-5. Breakfast Eggs, Sausage, waffles etc. Room was clean - .Felt Safe.- Nice TV Lounge/Room w/ books to read. Had Pool and Hot Tub (Didn't find time to use) Nice Time

Owner Response, 03 Février 2020

Dear 519kimberlis, Thank you for choosing the Best Western Plus Oceanside Palms. I am sincerely glad you had such a exceptional stay and Eric made such a difference. Best Regards,

"WE REALLY ENJOYED OUR STAY"
Dodgerdan1977, 02 Février 2020

We enjoyed our stay here. Great guest service from Dakota at check-in and Amber at check-out. Friendly and informative. The hotel has all of the amenities we needed: free breakfast, parking and wi-fi, pool, exercise room, etc. Also, it is conveniently located close to the beach, local restaurants/markets, and 5 freeway. It is just a short drive to Carlsbad (Legoland and the outlet). The rooms were nice, updated, and clean. Breakfast staff were very friendly as well. Great breakfast selection including sausage, eggs, potatoes, yogurts, waffles, fruit, etc. They even had rice, tortillas, and salsa.

Owner Response, 02 Février 2020

Dear Doderdan1977, Thank you for the wonderful review and for recognizing our staff members Amber and Dakota. I am especially glad to know you enjoyed the complimentary breakfast selection. Go Dodgers!

"Frequent Traveler"
Q4887JIjohne, 31 Janvier 2020

Best Western at Oceanside is very nice. I have stayed at this particular hotel numerous times and the service is generally excellent. The rooms are basic but clean and pleasant and the price for the stay is reasonable.

Owner Response, 31 Janvier 2020

Dear Q4887, Thank you for you loyalty to our hotel. It is always good to know that you find consistency in cleanliness and value! Sincerely,

"Efficient trip"
kevinmoore3353, 27 Janvier 2020

This property was well situated for exploring the Oceanside area. Good Value, clean and efficient service. Service staff was helpful with directions and we received discounts at local restaurants, Ocean Brioler was great.

"Great stay"
bompfykaza, 24 Janvier 2020

My husband , mum, daughter , son and I just stayed here for a week . We were over from England to visit family we had recently made contact with after 27 years ! We arrived around 8 in the evening and checked in very quickly . The staff were very friendly and helpful throughout our stay . The rooms were great , bed comfy , free WiFi , cable tv , coffee maker and fridge . The housekeeping team did a great job all over the hotel . The breakfast which was included in the price was great . Cereals, pastries , toast, eggs, sausages , bagels , fruit , yoghurt and my daughters favourite the waffle station !! All in all we really enjoyed our stay here . Thankyou everyone at BW Oceanside x

"Deserves exactly what is expected"
Atraffic, 19 Janvier 2020

Good value proposition with a surprisingly good and complete breakfast. Staff was attentive and friendly. Room was clean. Beds were firm but not uncomfortable. Lighting in rooms was a bit dim with all lights on.

"Best Hotel Stay"
ulyrojas1, 13 Janvier 2020

This hotel should definitely be a 3 1/2 star, from the moment I arrived it was welcoming, Dakota and Gladys were amazing hosts, very proficient, knowledgeable of the area, and well prepared to serve. I'm coming back in March, we selected the right place to stay. Thank you

Owner Response, 13 Janvier 2020

Dear ulyrojas1, Thank you for staying with us. It is always good to know that the staff members Dakota and Gladys made such a positive impact on your experince at the Best Western Plus Oceanside Palms. We are looking forward to you return in March!

"Great stay"
Ilervlucy, 09 Janvier 2020

Clean comfortable rooms, wonderful customer service. You will walk in to see a neon blue water/bubble display that adds a fun atmosphere to the lobby. I really enjoyed my stay here. Another great perk to this location is the walk ability to the beach and great restaurants.

Owner Response, 09 Janvier 2020

Dear llervlucy, Thank you for choosing the Best Western Plus Oceanside while visiting San Diego. I am glad to know that we met all your expectations and you had a wonderful stay. Wishing you and yours a very Happy New Year

"Great service!"
SCUBA_DIVER98, 05 Janvier 2020

My wife and I arrived two hours early after an awful flight and the young lady at the front desk (Griselda) allowed us to get into our room early, which was the only thing that went right for us that day. The next day two other young ladies (Illianna and Gladys) helped us move to a more appropriate room after I accidentally booked an ADA room, and a few issues with neighbors. The care, concern, and professionalism of these three ladies GUARANTEED my wife and I will return to this hotel when we come back in the summer :)

"Best western minus"
voldan, 05 Janvier 2020

While u saw renovations mentioned in other reviews, i felt the hotel was a little dated. The rooms are dark, the mattress was really uncomfortable and the pillows lumpy. There is very little storage space. We tried both a regular room and upgraded to a room with bathtub and kitchen. While the upgraded room is bigger (regular rooms are very small), we had issues across the board. The fridge was so noisy we had to unhook it. There is a train we could hear loudly in the room on regular basis. The floors crick loudly. The water pressure was very poor. For its price i expected much more. P.s. the included breakfast is fine but on some if the days we had to wait 20 minutes just to get in.

Owner Response, 05 Janvier 2020

Dear Voldan, Thank you for choosing the Best Western Plus Oceanside Palms. I am sad to know you didn't have a great experience like so many other of our guests. I am carefully analyzing your comments for immediate improvement. The train noise is a surprise as the tracks are not near the hotel and our windows have double pane glass. Our complimentary breakfast is very popular and yes at time there is a wait like you would find in many popular restaurants however we offer options of to go breakfast or take to your room. I am pleased to let you know we are purchasing new pillows for the entire hotel. Our standard rooms are the standard size of any mid scale hotel, comfortably accommodating up to 4 adults and for larger families we recommend our premium rooms. I am addressing the issue with the refrigerator. Please contact me directly as I like, if I can, to expand on my response and earn your return. Sincerely,

"Great hotel"
A9831IBmarkc, 04 Janvier 2020

For the money there is not a better hotel in the area. Breakfast was excellent and the rooms were very nice. Staff was friendly and helpful . The hotel is by several attractions and restaurants. Great value

Owner Response, 04 Janvier 2020

Dear A9831Bnarkc, Thank you for choosing the Best Western Plus Oceanside Palms. I am sincerely delighted to hear that you received great value at out hotel....this is truly what we strive for everyday. We hope to see you back soon.

"The Best Western Experience"
phillong2019, 31 Décembre 2019

Terrific hotel with great rooms, cleanliness and ultra friendly competent staff throughout. The breakfasts are fantastic and really set you up for the day. wouldn't have changed a single thing. A truly memorable experience.

Owner Response, 31 Décembre 2019

Dear phillong2019, Thank you for choosing the Best Western Plus Oceanside Palms. I am pleased to know that the staff and our hotel made your stay a memorable one, Happy New Year!

"I give it a 10!"
Rosie70412, 28 Décembre 2019

I never do hotel reviews, but Amber was super nice and helpful! We had a bad day of travel and with a smile, took such good care of us we decided to stay 2 more nights and will definitely return the next time we need some R&R time. Thanks Amber for going out of your way to make us feel welcome! Breakfast was fresh with alot of choices, all staff were friendly and helpful, and location was perfect! Our room was clean, the hotel was well maintained, and we had such a perfect stay that we changed our vacation and stayed 2 more nights! Thanks to all for being so helpful and treating us like family!

Owner Response, 28 Décembre 2019

Dear Rosie70412 Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am glad to know that our staff member Ambre made such a difference and that you enjoyed our complimentary hot and cold breakfast and all the amenities we offer. Happy New Year!!!

"Stumbled into BW Oceanside Palms "
MexVacationing, 28 Décembre 2019

First of all, we normally stay while traveling at home rentals, however we decided to give BW a try while visiting Legoland and Sea World San Diego as a last min trip. Not kidding around when we say we paid 143 all in per night. This is a great price for the location with plenty of places to eat at near by yet close to Legoland and about 33 mins to Sea World. Now for the hotel, the place was super clean and the rooms spacious. The two queen beds were comfy, free WiFi in room worked great, small fridge, microwave and cable tv to boot. Free parking was bountiful and well lit at night. To top it off BW provides a free breakfast buffet style in the morning. The breakfast was the topping on the cake. BW Oceanside, you made us decide to give hotels a try again after this visit. The all in price is unbeatable. Thanks for changing the business plan and adapting the model to fit renters like us who left to try home rentals yet found in BW what home rentals are missing. Applause BW!

Owner Response, 28 Décembre 2019

Dear MexVacationing, My staff and I are sincerely glad you had such a great experience and received such great value. We hope to see you back again and in the meanwhile we wish you and yours a Happy and health 2020. Sincerely,

"Great place!"
dizzydevilmd, 26 Novembre 2019

I was in for a quick trip. I was able to check in late. Had an amazing nights sleep. Best pillows ever! Best was amazing. Definitely will book again when I come back to San Diego. Breakfast and coffee were great too!

Owner Response, 26 Novembre 2019

Daer dizzy, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am glad to read that you had an excellent stay and you will visit us again.

"Staying in Oceanside for a few days"
William S, 24 Novembre 2019

I really enjoyed my stayed here. This hotel is close to everything Oceanside has to offer. The young lady Gladys on second shift is absolutely amazing. She went above and beyond to make sure me and my brother felt welcomed all 4 days we stayed there. Gladys is a very friendly people person and knows how to make guest feel more than just another passer by. I will definitely be staying here again on my next trip.

Owner Response, 24 Novembre 2019

Dear William, Thank you for the positive review and I am glad to knwo that Gladys made your stay exceptional. Happy Holidays,

"Great place to stay"
lschmitt40, 22 Novembre 2019

This hotel is fantastic. Location is easy to get to, the rooms are clean, there is free internet and free breakfast. Also, a refrigerator and microwave in every room. I would highly recommend staying at this hotel.

"Incredible Staff. Best Hospitality Ever!"
Tour27628632197, 17 Novembre 2019

The hotel was Beautiful! Best Hospitality Ever! My sister has ALS and they were very accommodating to her needs. This was my 1st time to California. I will definitley return to this hotel on my next trip Thank you for making this the Best Sister/Family Trip Ever!

Owner Response, 17 Novembre 2019

Dear Tour, Thank you for your wonderful review.....I am glad my staff made this 1st time to California a great experience and we are looking forward to your return. Sincerely,

"Great Location. Great service."
Cosmopolitan155063, 17 Novembre 2019

The location was perfect. The staff was very friendly and helpful. The breakfast was one of the best we've had at a hotel. The hotel is central located near many restaurants, the movie theater & the beach. We had a great stay!

Owner Response, 17 Novembre 2019

Dear Cosmopolitan, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. It is really good to hear you had a great stay and enjoyed our extensive breakfast as well as all the local attractions. Sincerely,

"Aging hotel needs a refresh; sub-par breakfast"
E3420MBrb, 14 Novembre 2019

There is nothing really wrong with the hotel. However, everything about it is a bit old, the rooms slightly musky, and hard to get the A/C to just the right temperature. Breakfast is not up to snuff -- fruits are packaged rather than freshly cut, not even butter (just margarine), only sugary yogurt, paper plates and plastic utensils -- all cheap.

Owner Response, 14 Novembre 2019

Dear E3420MBrb, I like to thank you for choosing the Best Western Plus Oceanside Palms. I also appreciate your positive as well as constructive review. Our A/C units have individual controls for guests to adjust the temperature as they see appropriate. I am however, have maintenance check the one in the room you stayed. Our hot and cold complimentary breakfast features over 26 items such as make your own waffles ( a huge favorite), eggs, bacon or sausage, jasmine rice, cereal, breads, bagels, assorted danish, fresh fruits, Greek yogurt and so much more. You have mentioned package fruits, those are fruit cups than many guests request. Our fresh fruit selection is seasonal and right now we offer apples and oranges. We offer a variety of yogurts from the top producers such as Yoplait and Chobani. We always strive to improve on our breakfast selection so to please everyone and at the same time keep our rates compatible and offer the best value. As of 11/2 we are using compostable plates and bowls. Please feel free to contact me directly if you have any other concerns. Sincerely,

"Convenient Location"
dirtman6012, 12 Novembre 2019

Just off the Interstate and right on the Pacific Coast Highway but set back so no noise. Always start the day with a varied breakfast. Then you can walk it off to the famous Pier about 15 minutes away. Likewise with the Thursday Night Market. Many of he restaurants and brew pubs are just a short walk so no need to drive once you have arrived. The front desk girls were great on checking in and out and for any information you require.t. i would like to be able to have a USA Today or San Diego paper to read near the pool or in the room. They are not available here as they are in other Best Westerns. I would gladly buy one. The pool area is nice on the west side of the hotel for mid-day to late afternoon sun. All in all this is a clean, modern hotel at a reasonable price.

"Stay"
ja3na2ta1, 11 Novembre 2019

we enjoyed our stay here, however our room did not get cleaned while we were away, but more towels were delivered upon request. Staff was great at check in even tho there was an issue with reservation.

Owner Response, 11 Novembre 2019

Dear ja3na2ta1, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you had a great stay and I apologize for the housekeeping issue. I am addressing this serious issue with our housekeeping staff. Sincerely,

"Finally great hotel in Oceanside CA"
kat6673, 10 Novembre 2019

amazing staff and very nice hotel. had been up and traveling for over 24 hours. first hotel we checked into in Oceanside CA. was gross and I was very dissatisfied . looked up other hotels up. found the Best western Plus. went over. as soon as we walked in the front door Eric Gladys and Amber Justin made us feel welcome and matched the rate from another booking site for their hotel. great staff, great breakfast bar, very clean. will be our goto place when in Oceanside CA

Owner Response, 10 Novembre 2019

Dear Kat6673, I am really glad my staff turned a bad situation into a good one. It is also awesome to hear you will be coming back and stay again!!! Sincerely,

"This isn't your parents Best Western"
Jrod230, 08 Novembre 2019

We had a great time at this hotel. It wasn't busy and run over with guests. We thought it was an exceptional value. Great room, great breakfast, nice pool area, and just a few blocks from the ocean and Oceanside Pier area.

Owner Response, 08 Novembre 2019

Jrod230, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. It is great to know you enjoyed the amenities and received exceptional value. I wish you and yours a wonderful holiday season.

"Great lodging"
matozcomm, 31 Octobre 2019

The service at the front desk was excellent! Ilianna checked us in and was very gracious and accommodating. The room was clean, spacious, and very comfortable. The beds and linens were terrific. The location is perfect for getting around Oceanside, which is very walkable.

"Great stay for the value"
Pam S, 30 Octobre 2019

This was a very nice BW. I came into the room late from my event, and they were ready for me. Very Friendly staff and fast check in. It was a very nice room clean and the kitchen was a bonus even though we did not use it.

Owner Response, 30 Octobre 2019

Dear Pam S, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. I am glad our staff, room and amenities met all your expectations and you had a great stay and value. Sincerely,

"Family Fun Visit for Grandparents"
NorthStar473988, 27 Octobre 2019

Family Fun Visit for Grandparents Grandkids loved swimming and then they wanted to stay. Justin was very accommodating, supplying us with cogitators, blankets & pillows. We enjoyed are granddaughters & their parents had a quiet evening!

"Honest and sincere"
X2911YDgaryb, 24 Octobre 2019

We have stayed at this Best Western Plus.... For 7 years conservatively. We can stay anywhere. But have always felt safe and have been treated with love and Respect. They make us feel like family. The location is also a prime reason we stay there, because I frequent the Marine Corps base. And of course the beach is our biggest real for coming here. We also got married here 46 yrs ago. Thus is where we started our lives.... Oceanside is our home away from home. Which is almost 3,000 Mike's away in Alaska. We come here every year. To renew and refresh our memories of our beginning.

"Excellent Stay"
amystical22, 23 Octobre 2019

We really enjoyed our stay here we even stayed on an extra night. Great location we could walk one way to the beach and the other way the the Harbor easy walking distance to good restaurants and a really good small grocery store across the street. Room was very clean taken care of very well each day except for the toiletries I had lots of lotion and conditioner shampoo I had to get more off them. I think it might have been not able to read the labels. Bed was really good got a good night's sleep after the fresh Ocean air. All in all a really nice stay the fire pit at night was lovely we would sit there and have a glass of wine just watching the fire. There is a pool at the back of the building but we never used it. Breakfast was good enough to start the day nothing lavish. The front desk I couldnt praise enough they all were excellent very friendly very helpful check in and out very fast. I couldnt find anything to fault the hotel on. We had friends stay in the same hotel with us and they really enjoyed it too. We are going back to Oceanside the end of the year this will be our hotel of choice.

Owner Response, 23 Octobre 2019

Dear amystical22, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. My staff and I are pleased you enjoyed all the City has to offer as well as the amenities of our hotel. We are looking forward to you return. Sincerely,

"Definitely choosing Best Western again."
Camper52435238819, 22 Octobre 2019

My family greatly enjoyed our stay. The customer service was exceptional through out our entire stay. Rooms are beautiful and clean. The breakfast buffet was outstanding...great variety to choose from. We loved it

Owner Response, 22 Octobre 2019

Dear Camper, Thank you for all the compliments and I am glad you enjoyed your stay at the Best Western Plus Oceanside Palms.

"Hidden Gem"
edwardamandahayes, 15 Octobre 2019

I have never noticed this hotel before and we were a little worried about staying here because the area is not my favorite part of Oceanside but I was beyond thrilled with our stay. The staff was beyond amazing, the breakfast was yummy and the entire place inside and out was extremely clean and inviting.

Owner Response, 15 Octobre 2019

Dear edwardamanadhayes, Thank you for such a wonderful review!!!! If you don't mind we will use the "hidden gem" moniker in our public announcements! Sincerely,

"True hospitality at the Ocean Palms Hotel"
Al Y, 08 Octobre 2019

I stayed at the Best Western Plus Ocean Palms in Oceanside this past weekend. It's not only a very nice hotel with super clean rooms but also my home away from home. This was my third visit there in the last 2 years. The minute when I walked into the lobby towards the reception desk, I was greeted by a very nice polite young man with a warm welcome. He was so efficient that within a couple of minutes I was given a key to my room. Throughout my stay , every employees that I encountered, from receptionists, to housekeepers and the breakfast servers, was very courteous and professional. I was extremely impressed by the team work displayed at the restaurant who served breakfast on Sunday morning. They all greeted me with big smiles even though they were all working very hard during the peak breakfast hours when the room was jam packed with hotel guests. Then I saw a man walked into the room and immediately took charge, sitting people, cleaning tables and bringing food out... wow, I was impressed how everyone working there that morning was so attentive. Later on i found out that the man who came in and took charge was the manager. Now i understand why the employees there work together like a team, works so hard to take great care of guests like myself. Oh by the way, the buffet breakfast had a lot of choices and I love those big fat waffle there. It was out of this world. I am a retired business man and know nothing about the hotel business. But I can tell the thing that makes this hotel success is the entire management team and all the employees. I highly recommend this hotel without any hesitation to anyone who wants to go to Oceanside. Keep up the good work!

"Happy with the facility"
Sightseer43836890268, 03 Octobre 2019

The hotel was nice, we had no issues. We felt that we were a little more off the beaten path than what we had hoped, in that downtown was a bit further of a walk than what we had envisioned. We would have liked.

"Awesome desk staff"
GrandTour452506, 02 Octobre 2019

Dakota and Gladys were really awesome. They were both smiling and enthusiastic when answering our questions about the area, things to do and places to eat. The whole staff was friendly and said HI every time we saw them. Rooms were very nice, hotel close to everything we needed. walking distance to harbor area and some great food.

Owner Response, 03 Octobre 2019

Dear GrandTour452506, Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego. It is very nice to know that our staff and Dakota and Gladys in particular made such a positive impact on your stay. I hope to see you back soon. Regards,

"Great Stay"
JCUENCA9689, 30 Septembre 2019

This hotel is a great property, the front desk staff are extremely friendly and helpful. I recommend this place to anyone visiting the area the beach is very close and legoland aswell. We had a great stay and the room was clean and breakfast was awesome.

Owner Response, 30 Septembre 2019

Dear JCUENCA9689 Thank you for choosing the Best Western Plus Oceanside Palms while visiting San Diego and Legoland. My staff and I appreciate your positive comments and are glad you had an excellent stay! Sincerely,

"Excellent Customer Service"
ruthdavis0045, 29 Septembre 2019

My handicapped husband and I had an ADA room near the front of the hotel. Everything was above and beyond our expectations. The staff was helpful recommending a local restaurant which was located five minutes away. The room was clean the bed was comfy. The shower was perfect for myself and my husband. Thank you Gladys for taking such good care of us. Sincerely, Ruth Davis.

"great stay"
mblevandoski, 29 Septembre 2019

we had come down to oceanside for a surf compition, this hotel is close to beach and amenities. the staff was very helpfully, nicely renovated. The breakfast was well stocked amd had plenty of options. The room was clean, beds could have been a littly more comfortable but I never sleep as good as i do in my own bed. There are plenty of spots to even hang out outside and enjoy the fresh ocean breeze.

Owner Response, 29 Septembre 2019

Dear mblevandoski, Thank you for choosing the Best Western Plus Oceanside Palms. I am sincerely glad you enjoyed your stay, the complimentary hot and cold breakfast as well as taking time to enjoy the beautiful Pacific Ocean just minutes from the hotel!.

"Felt unwanted"
Jeffrey U, 27 Septembre 2019

So my mother and I just checked me in for one night on 9/26. The next morning my mother wanted to extend the stay for another night to get the deal that they are advertising 2 for 3 nights. They confirm it with her and she tells me to go down there because they need my I'd. When I get there 3 girls with attitude tell me that it doesn't count and that they cannot honor the deal because they wanted my mother to drive all the way back just to verify her cc card when she did that the night before. It made no sense and I think these employees are incompeten. They had me drive back just to make me angry and tell me they can not do it when they told the cardholder they could.

"Quiet and closer to the beach"
UsaAli, 24 Septembre 2019

Hotel is situate right off the SR21 intersection. Be mindful of GPS direction that says sharp left turn but has to pull into the middle island before taking a U turn or left into on of the buildings. Hotel is quiet , great pool for kids,breakfast has something for everyone and coffee is available throughout the day.Close to beach and about 15 mins drive to legoland. fitness center is cramped but not many folks seems to use it.

"very clean and updated"
461tonik, 24 Septembre 2019

We stayed one night here and were very comfortable. The TV actually had a guide so we could look to see what we wanted to watch instead of blindly searching channels. Also, Gladys checked us in and was extremely helpful. When we arrived we realized we were an hour away from our daughter. She helped us find a Best Western Plus closer to our daughter. We were able to switch hotels the next day. Gladys was very compassionate, polite and helpful. She also knew a lot about the BW hotels and assisted us in finding a BW Plus that we would enjoy. We appreciate her help so much!

"Thanks for a great stay"
Venture506935, 18 Septembre 2019

Ok im not one for writing bad reviews so i wont go into what happenend to us. To make a long story story short I booked a horrible hotel. Checked out and left quickly. After driving 7 hours with our 7 month old grandson I lucked out and found Best Western Ocean Palms nearby. Walked in at 10:00 pm and met my hero Glady's. I found out later she is a fairly new employee. Well you guys found a winner. She took very good care of us. Friendly nice and informative. All the staff we later encountered was great as well. The breakfast was great. Super clean modern updated rooms. Coffee 24/7. Great location. Great ammenities. Got a restaurant reccomend from the front desk and it came with a 20 dollar disount. Lots of great restaurants at the marina. Enjoy.

Owner Response, 19 Septembre 2019

Dear Venture506935, Thank you for your recognition of our newest team member, Gladys! I am really glad she made your and your grandson's stay a great experience. Sincerely,

"Very nice"
anglkrd, 09 Septembre 2019

Very nice hotel, staff is wonderful. Nice, clean full breakfast. Hotel is right off of Hwy 5 so it isn't right by the beach but we did walk there one day. There is a free parking garage next to the bus station and you can walk easier to the beach from there. There are 2 older hotels next to this one, they are not as nice just an FYI. Neighborhood is ok, hotel is not located in the main tourist area but it close by. Staff gave us lots of help with tourist/bus/Amtrack info. Our room only had a shower no tub not sure if that is standard or not. Would definitely stay here again!

"Pleased"
Mrsbehavin, 09 Septembre 2019

This hotel is beautiful along with the many amenities and fabulous hot breakfast.. the staff is very welcoming and approachable and one in particular his name is Dakota he was absolutely amazing he made our stay and Oceanside the best we've ever had. Dakota was amazing from the time he made a reservation all the way until we arrived he made sure we wanted for nothing he got us extra blankets and made our stay very comfortable. We definitely recommend this hotel for family or business

"BW UPGRADE!"
saufoiioane, 09 Septembre 2019

Everything is beautiful and all you need for comfortable stay. Has all the amenities and the staff is always willing to help. I would definitely recommend it and hope to set up family events there soon...

"Finally a short vacation with no hotel issues"
Karazian, 07 Septembre 2019

This was one of the most enjoyable stays at a hotel, it really felt at home , everything was excellent. The hotel looks great, the fire pit, the swimming pool area with the BBQ, the breakfast was very tasty and with excellent variety, .... overall it was excellent stay for my family

Owner Response, 07 Septembre 2019

Dear Karazian, Thank you for choosing the Best Western Plus Oceanside Palms while visit Oceanside and San Diego. I am glad to hear that you and the family enjoyed the stay and it felt like home. We hope to see you back soon! Sincerely,

"excellent customer service at front desk, in breakfast room, and housekeeping"
0eastcoastatheart, 03 Septembre 2019

From the minute we arrived until the minute we left, we were treated so well. At the reception area, Dakota and Ashley were especially hospitable and gracious. The free breakfast was a big plus with all of its offerings. Our room was a suite with a huge bathroom, and a mini kitchen filled with all the necessities.

Owner Response, 03 Septembre 2019

Dear Oeastcoastatheart, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside and San Diego. I am glad you had such a great experience and our staff members Ashley and Dakota made such a difference. We hope to see you back soon. Sincerely, Paul

"What a wonderful stay we had. The entire staff was amazing!"
Proud_grand_one, 01 Septembre 2019

During our stay to see our Marine graduate training, we were able to sleep well, enjoy the pool and hot tub and have quick access to the beach. The entire staff -- especially everyone at the front desk -- were so helpful and would assist me and my guest with speed and efficiency. I would like to recognize these wonderful people that were at the front desk during our stay: Mike, Amber, Ili, Dakota, Eric, Justin, Griselda and Pavl! 5-stars for each of these employees!!!!!***** They were extremely courteous and helpful. I didn't get the names of the housekeeping staff, but our room was clean and if we needed extra anemities, we could ask them if they were in the hall and we got what we needed. The pool and hot tub were great, especially the hot tub on my bad knee after a long day of standing and walking. I even was able to chat with the general manager and he was very nice and helpful. They only thing that I must complain about are the room keys. They are too sensitive and we had to replace a card 5 times due to it quit working. The GM said they were trying to upgrade the key card system and I highly recommend Best Western assist them in getting the better and secure key card system. Time spent on recoding room keys could be better spent with all guests with other tasks. I would definitely recommend this Best Western to my friends and family -- but to be careful with your room key until a new system can be implemented. Thank you all for such a wonderful and pleasant stay!!!

"Our Favorite Place to Stay in Oceanside"
Lovetogoseeanddo, 31 Août 2019

We have stayed at the Best Western Oceanside Palms 3 times this past year and will be going again in October. There are so many reasons why this is a great place for us. It is clean and the staff are helpful and friendly. It is in an awesome location convenient to the highway & Camp Pendleton's main gate. The harbor, the pier, beaches, grocery & liquor store,and the California Visitors Center are all within walking distance. The breakfast served in the morning is very good with something for everyone and even though we have never used it, there is a nice small pool and hot tub area.

"Amazing Staff!"
Travis T, 30 Août 2019

The staff here is very nice! They seemed to have a rapport with every guest. The rooms are great for the value. The location is walking distance to the beach and many restaurants. We drove to LEGOLAND one day. It was 10 minutes away and half the price of any hotels close to the park.

Owner Response, 30 Août 2019

Dear Travis T, I am glad you reserved a room at the Best Western Plus Oceanside Plus while visiting Legoland. I am also happy to hear my staff was amazing....they are and they really care about our customers. Thank you for the great review...my staff and I truly appreciate it. Sincerely,

"Hidden Gem"
ash07292019, 30 Août 2019

This hotel is a hidden gem among other hotels that are so so. The entire stay was great from the moment I checked in to the time I checked out. Room was a bit smaller than I had expected but the amazing bathroom made up for it. The beds were comfy and had my choice pillows. The AC did hum a bit but after awhile you drown it out. Would definitely stay again and have already told others about this hidden gem.

Owner Response, 30 Août 2019

Dear ash07292019, Thank you for staying at the Best Western Plus Oceanside Palms. I am really pleased you discovered the "hidden gem" and thank you for telling others. We are looking forward to your return!

"It is a three star hotel"
Debbie F, 26 Août 2019

I needed a quick reservation in Oceanside for a funeral. The room itself was OK. The breakfast was a large variety from yogurt to waffles and juice and coffee. I did not have any problems until I specifically forgot an item, and knew right where it was and called back to have them send them to me. The claim is...I didn't leave anything. I did, my night time driving glasses. $300 glasses with a prescription lens for monovision that will probably NEVER work for someone else. So it either to much work to turn them in SO they got thrown in the trash or the person takes them and gets new lenses for themselves. Either way, this place has staff that truly does NOT care about your safety or your belongings. A thief is a thief the minute the front desk does not receive the belonging... I will NEVER stay at a BEST WESTERN again. Good Luck!

Owner Response, 26 Août 2019

Dear Debbie F, I wanted to address your concern about your prescription glasses. I can assure that property left behind and their return, if found, is a very important to us and we have a very extended protocol for handling such thing. I am happy to report that we recovered your glasses and they will be returned to you promptly Please contact me to verify the shipping address. Sincerely,

"Best Stay ever"
Robert L, 25 Août 2019

After a disaster at a nearby hotel, we checked into the Oceanside Palms. They had a first floor handicap friendly room that was fantastic. Clean new and fresh. It was steps to the coffee bar and breakfast area. The side entrance was handicap friendly, again steps from the room to the car. This was a huge issue for us. The staff knew of our prior issue and were so accommodating they could not have been more helpful. when I called, it was as though this was meant to be. The breakfast was really good, my only issue was the breakfast room was crowded school had not started yet and families were getting their final vacation at the beach in. The hotel was close to Harbor Dr, with restaurants and the water nearby. It was a couple of minutes to the freeway and close to everything, I will stay at this hotel again, it was well worth it, plus it has laundry facilities and free parking.

Owner Response, 25 Août 2019

Dear Robert L. Thank you for choosing the Best Western Plus Oceanside Palms. By reading your review I am really glad you had the "Best Stay ever" and everything, from staff to room to our hot and cold breakfast was awesome. We hope to see you back soon. Sincerely,

"Another Great Stay"
Inyogirl, 25 Août 2019

I've stayed here a lot in the past few months, and have a few more room nights to go. Always a good experience, from check-in to check-out. All of the staff I've come across are extremely personable, and that's a big plus. Location, can't be beat, very close to the freeway (but no freeway noise). Many restaurants in close proximity, at Oceanside Harbor or down the street (Pacific Coast Highway). Or if you want the real California experience, walk across the street to In N Out. This particular BW has a big breakfast room, which is really nice. The usual breakfast items -- eggs, some sort of meat (bacon, sausage, it rotates) is served every day, and there are waffle machines, including a mini waffle machine, which should please the kids. Plus bagels, sweet rolls, fruit, cereals, you know the drill. Rooms are clean, well appointed and well maintained. Pretty quiet, too. Bathroom is large. The amenities they use for toiletries are really nice. My only quibble -- the mattresses are pretty hard on this old back. Ah, well. To be younger.

Owner Response, 25 Août 2019

Dear Inyogirl, Thank you very much for your very positive review about the hotel, staff breakfast, rooms. It is also great to know you experience the great things our City has to offer. Sincerely,

"Great stay at Oceanside Palms Best Western"
Linda B, 24 Août 2019

Smiling, cheerful, friendly & helpful staff (Tracy in breakfast room, Dakota & Mike at front desk). Nicely decorated facility. Clean, quiet, large, relaxing & functional room - very nice bathroom & shower. Plenty of parking spots. Pool, spa tub, BBQ/picnic/patio area, fitness room, guest laundry. Large, light-filled breakfast room with great selection of food. We would absolutely stay here again!

"Good."
gino4washington, 22 Août 2019

Clean rooms, clean bathrooms, semi comfortable beds.. needs better climate control (too hard to adjust to body temperature) TV remote not working properly, front door needs better security locks and safe. Breakfast its ok(needs more food options) friendly staff...

"Nice, friendly hotel"
jtj207, 20 Août 2019

Employees very friendly. Nice simple pool area. Kids enjoyed swimming. Great breakfast with everything you could need. Nice room. Easy walk to beach and restaurants. Easy parking even though the hotel was busy on the weekend.

Owner Response, 20 Août 2019

Dear jtj207, Thank you for choosing the Best Western Plus Oceanside Palms while visiting our city. I am glad you and the kids had fun and enjoyed the beach, restaurants, the free hot and cold breakfast and parking was easy. Sincerely, Paul

"Best Hotel Experience"
TonyDTigr64, 19 Août 2019

I've yet to meet a more welcoming, accommodating and conversational staff group than this hotel. First night there I was helped out by Dakota and Gladys. They were very sociable with smiles the whole time and helped me join the rewards program as well as share with me local eateries to enjoy. Ashley helped me in the morning and convinced me with his good attitude to get the 20 dollar travel gift card for a future stay. Through circumstance I found myself here the next day to check in again and was helped by Eric and Justin. Both gentlemen had great attitudes and accommodated my needs for needing another quick room for the night as well as redeeming my 20 dollar gift card that my email hadn't received yet. I was very grateful to meet such a great staff and I hope Best Western is acknowledging the effort these individuals put in and how such a well job representing this company. This experience alone will have me returning whether it's business or a stay-cation.

Owner Response, 19 Août 2019

Dear TonyDigr64, I appreciate the great comments and recognition of our staff members that made your stay so exceptional. It is a great compliment to a hotel operator when guests keep coming back...so we are looking forward to your next stay! Sincerely,

"Great stay!"
zoeykure, 18 Août 2019

Our check-in arrival was absolutely wonderful! Staff was Very helpful, kind and knowledgeable. Hotel only a few minutes from the beach/pier and a lot of restaurants to choose from. Would stay here again.

Owner Response, 18 Août 2019

Dear zoeykure, Thank you for choosing the Best Western Plus Oceanside Palms! We are glad you had an exceptional stay and that you will be coming back. Sincerely,

"Best Westerns have changed me"
DerrickD2010, 17 Août 2019

I'm a fan of BW lately. They offer so much and are priced right. Plus the membership is a NO BRAINER. Participate and you get goodies. The only problem would be the AC was smack in front of a bed so it got too cold for that person. The slats don't shift so you can't redirect the air. After some Macgyvering it was okay. The location was oddly placed and with a child, we had to figure out a change without turning off the AC. Otherwise the sleep quality I would rate higher. Beds and pillows were fine.

Owner Response, 17 Août 2019

DerrickD2010, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad to know you find value and appreciation in our loyalty program....It really is a n awesome program. I like to suggest that next time you consider staying in one of our premium rooms as their layout may eliminate the A/C issue. Sincerely, Paul

"STAY AT THIS HOTEL!"
Kimberly R, 13 Août 2019

The customer service at the Best Western is none you will ever experience again! We have traveled extensively all over the world and can say, without hesitation, this is the best customer service we have ever had. Dakota, Eric, and the entire team were amazing! We felt like we were saying goodbye to family when we left.

"Treated horribly by hotel management"
675mdmd, 12 Août 2019

I've stayed at this hotel before and enjoyed it. However, I won't stay there again after the way I was treated by hotel management. I made an initial reservation, then later attempted to add a group reservation for a team for a tournament. A number of families booked rooms based on the information I provided them. I realized that the rate I was quoted was significantly lower than my initial reservation, so called back to request an adjustment. Despite speaking with the same hotel employee, I was then transferred from person to person for over 30 minutes, with each insisting that they were not the person to handle the issue. Finally I got back to the initial employee, who then admitted he had quoted me the wrong rates, apologized for his mistake, but said they couldn't honor the lower rate. After clarifying, I understood that mistakes happen and let it go, though expressed my wish he had simply acknowledged the mistake right away to save me the time and transfers. Later, I was shocked to be informed that the hotel had canceled my reservation. A different hotel manager advised me that the employee claimed that I used profanity with him. That simply did not happen. I was upset and explained to the manager that I had not even raised my voice, much less said anything inappropriate. I requested that the manager review any tape of the phone call. Instead, I received lectures and insistence that I had to have said whatever the employee had claimed, which they never actually told me. There was no effort to work with me to understand how this could have happened, if there had perhaps been a mix-up, or perhaps the employee was concerned I would file a complaint about the error in rate quote. The manager told me he would "investigate" and get back to me, but never did. I've filed a complaint with the corporate office. They've lost the business of our team.

Owner Response, 12 Août 2019

675mdmd, I am responding to your review as we have concluded our investigation and based on the phone conversation recordings abusive and profane language was used. We value our guests as well as the our employees and it is our responsibility to provide a hostility free working environment and although your frustration is understandable we had to make the decision to cancel your reservation. I have asked TripAdvisor to investigate this incident and to offer a more realistic and fair review. Sincerely,

"Excellent Choice"
Barbara N, 12 Août 2019

The Best Western Plus Oceanside Palms turned out to be an excellent choice and a really good value. The staff was friendly, the hotel was clean and breakfast was excellent. My husband and I took a walk to the beach which was only a half mile away. Later we went to Oceanside Harbor Village which was a quick one mile drive. Get there before 11am to find parking on the weekend. We had relatives who stayed at a different hotel in Carlsbad and were not happy. After seeing the Best Western, they said that they would stay there in the future.

Owner Response, 12 Août 2019

Dear Barbara N, My staff and I are thrilled you had such a great time exploring our city. It is also great to know that you had a great stay and received value. We are looking forward to your future return. Sincerely, Paul

"Best In Oceanside, CA"
Lulu L, 11 Août 2019

This was our 5th stay at this property. The hotel is well taken care of. Rooms are tastefully decorated and always clean. The breakfast selection has good variety and now includes bacon which ai totally appreciate since sausage is not my favorite. The complete staff is always helpful and professional. Everyone always greets the guests. All are excellent. However, Keilynn at the breakfast area always greets guests with a good morning and a beautiful smile. She is on top of the food selection making sure nothing runs out. She helps the guests find what they need. And always does it with a great smile and attitude. I have never seen her hurried or frustrated. She is the best and part of what keeps us coming back.

Owner Response, 11 Août 2019

Dear Lulu L, I had the pleasure of meeting you while you stayed at our hotel. I am truly surrounded by an amazing staff, such as Keilynn as it is evident in so many of the reviews and I am happy you took a moment to recognize her work. I hope to see you back soon. Sincerely, Paul

"Good deal"
Cinnamontoastgirl, 11 Août 2019

This hotel is very nice for the price. Great location, clean and comfy. We had one of the rooms with a kitchenette, which was only $10 more a day, and was a lot of extra room. The pool and hot tub were in very good condition. Free parking, and the hotel is a short drive to Legoland and various beaches. Only complaint is the coffee was terrible.

Owner Response, 11 Août 2019

Dear Cinnamontoastgirl, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Disneyland. I am glad you had a wonderful stay and enjoyed one of our spacious kitchenette rooms, they are ideal for traveling families, Sincerely, Paul

"Excellent Service"
margierichardson75, 07 Août 2019

The overall stay was Excellent the Staff is wonderful!! I have no complaints I will continue to come to this Hotel when I visit Family again! The breakfast is a Five Star buffet! Thank you very much !

"Good location"
Itraveltheworld1by1, 07 Août 2019

Room was really nice, but we could hear a lot of noise from other rooms. Morning staff didn't seem to care when we expressed our concerns about the noise. We were given an extended check out till 1pm without a charge, but they charged us anyway. Night staff were amazing. Breakfast was crowded, but selections were good. Hallways and elevator were dirty, but our room was clean and cozy. Hotel doesn't allow pets, but someone came in with a huge dog that barked and said it was a service animal, but it clearly wasn't . Swimming pool was said to be heated at 82 degrees, but it was barely 70 degrees. Spa was nice, but always crowded because pool was so cold. Hotel is near stores, restaurants, gas and freeway.

"Love this place"
Travelingmom1982, 06 Août 2019

My stay here was amazing. The front desk clerks were so helpful and nice. Thanks Eric and Dakota for making my stay so enjoyable. I would recommend this place to anyone staying in Ocenside CA. They also have the best breakfast Everything was fresh and delicious.

"Pricey"
donw18, 05 Août 2019

My wife and I stayed at this hotel for two nights. On our first day we left the hotel before 8 AM and returned after 3 PM, the room had not been cleaned. Not happy about that ... when they did arrive, we were too pooped to leave the room so just got fresh towels. Internet is spotty (logs you out, then on, then out, etc). For the price, the hotel should have done better. Will shop around for a better value next time.

Owner Response, 05 Août 2019

Dear Donald, Thank you for your feedback and I am sorry we didn't meet your expectations. Our housekeeping staff is on duty and clean rooms until 4:30 pm every day. I am glad they did stop by per their schedule and able to give you fresh towels. I am also happy your room was cleaned earlier on the second night. Sincerely, Paul

"Always a great stay!"
845chastityv, 03 Août 2019

This was or 3rd time at this hotel. Never disappointed. We will be back again. Nice clean rooms daily, hot fresh breakfast and front desk always greeted us when leaving and coming back. Nice and clean environment. Great job Best Western Plus Oceanside Palms. See you again

Owner Response, 03 Août 2019

Dear 845chastityv, Thank you for your loyalty to our hotel. It is really good to know that every visit was excellent!!! See you soon!

"Good Hotel"
juan589, 29 Juillet 2019

It is a very nice hotel with great staff. It is a bit challenging to get into the parking lot. You have to be coming from one way because if you try and enter from the 76 it is right in the middle of the transition to Coast HWY. One U-turn and you are at the hotel. We parked and then used Uber to get around. Great value and good location for getting around.

Owner Response, 29 Juillet 2019

Dear Juan, Thank you for choosing the Best Western Plus Oceanside while visiting our city. I am glad you enjoyed your stay and the staff made a positive difference. Great suggestion as to how to take advantage of what Oceanside has to offer. Sincerely, Paul

"Vacay"
Wendy B, 28 Juillet 2019

All staff were really wonderful! Service was top notch!! We loved the facility and the amenities. Rooms are clean, breakfast is pretty good and it's close to the beach, pier, stores and restaurants! We will definitely be returning!!

Owner Response, 28 Juillet 2019

Dear Wendy, Thank you for your wonderful review and it is really nice to know you will be back! Sincerely,

"Vacation getaway"
monie4u, 22 Juillet 2019

We recently visited Best Western plus, so glad we picked this spot. Originally we chose other hotels but read reviews and changed to Best Western plus, so glad we did. Staff was pleasant and very helpful. Amber, Justin and Mike helped us out. Our room was super clean, comfy bed and restroom was spotless. I would definitely stay at this spot again in the future. Thank you Best Western plus for a relaxing mini vacation stay.

Owner Response, 22 Juillet 2019

Sear mverdusco, I am pleased to know that you made your decision based on the reviews and my staff Amber, Justin and Mike confirmed the many positive things guest say about our hotel. I am looking forward to you return for another relaxing mini vacation. Sincerely,

"Short notice overnight stay"
Mike48, 22 Juillet 2019

Only booked on the morning of arrival (Saturday in high season) so the price we paid was top end However we had a great stay in this family orientated establishment I agree with the other reviews saying the staff made a real difference. The reception personnel were great from start to finish: warm welcome, efficient check-in and check-out, helpful information and even the offer of a complimentary cookie The bed was comfortable, shower efficient and AC cooling albeit a little loud Small pool and surrounding deck but did the job Location is fine towards the north end of Oceanside but in easy walking distance of shops, restaurants, beach, pier and harbour A good choice

Owner Response, 22 Juillet 2019

Dear Mike, Thank you for choosing the Best Western Plus Oceanside Palms. I am very pleased that the staff and our amenities made it an excellent experience and despite the high season rates you received value. We hope to see you back soon. Sincerely,

"Excellent ambience and customer service"
Oma A, 22 Juillet 2019

Excellent ambience an customer service. The staff were really nice and helpful going far and beyond to ensure I and my family were comfortable. The breakfast was also very good. This hotel deserves all the raves for excellent service.

Owner Response, 22 Juillet 2019

Dear Oma A Thank you very much for choosing the Best Western Plus Oceanside Palms while visiting our city. I am glad we met your expectations and you enjoyed our complimentary hot and cold breakfast ( I hope you had a chance to make your own delicious waffles). I hope to see you back soon. Sincerely,

"Great location and value"
starfish292019, 17 Juillet 2019

Beautiful hotel within walking distance to beach and restaurants. Helpful a d friendly staff. We could drive a few blocks to movie theaters, shopping and restaurants. The rooms are clean and there is air conditioning!

"Location"
emarti290929, 11 Juillet 2019

Distance to the beach was not bad. Easily able to walk. Was only about a 10 minute walk and you were right at the wooden pier. Lots of little vendors and things to do at the beach, even a little park right on the beach for the kids to play at.

"They made my whole family feel like family"
lgadso832597, 11 Juillet 2019

What a great hotel! They welcomed my family and even gave the kids fresh baked cookies. On the fourth of July they grilled hamburgers and hotdogs at the pool, This was my favorite hotel experience. The rooms were very clean and good sized. The internet was fast and I was able to do the business I needed to get to.

"Well worth the price!"
Discover22349133013, 08 Juillet 2019

I booked together with my tickets to LEGOLAND. My son had an awesome time at the park. The hotel was about a 15 minute drive. But the location of the hotel was perfect. A lot of good restaurants to eat at and so close yo the beach! The employees were helpful and polite. I recommend for the price!

Owner Response, 08 Juillet 2019

Dear Discover, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Legoland. I am glad to hear your son had a great time at the park and all of you had an exceptional stay at our hotel!!! Sincerely, Paul

"Oceanside Plus"
Excursion43947686308, 06 Juillet 2019

very nice hotel. The TV did not work well. The breakfast was great. The bathroom needed better cleaning. The view was great. Great access to Oceanside Beach- can see the fireworks from the Hotel- great access to Downtown.

Owner Response, 06 Juillet 2019

Dear Excursion, Thank you for choosing the Best Western Plus Oceanside Plus while visiting our city. I am glad you enjoyed the 4th of July Holiday while our guest and I will immediately address the TV and bathroom issues. Sincerely, Paul

"Front Desk was Great!"
Vacation03842814805, 05 Juillet 2019

From the time we checked in everyone was very nice not only to the adults but the child with us. Asking if we needed anything. We were able to call from the swimming pool when another guest took all the towels and they were out very quickly getting more towels for everone.

Owner Response, 05 Juillet 2019

Dear Vacation, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you enjoyed and the staff immediately responded to the request for towels. Enjoy the rest of the summer! Paul

"First stay since renovation was exceptional."
oakprk, 03 Juillet 2019

We stayed at the Best Western Plus the end of June. We had stayed at the hotel many, many years ago and thought it was OK. Several years ago they did a major renovation. The place looks amazing. The rooms are beautiful. Modern decor, super clean, and spacious. The bathroom is very, very nice. The towels are thick and plush. They provide the usual shampoo, conditioner, soap, lotion and hair dryer. What makes this place is the wonderful breakfast each morning. The choices seemed endless. Coffee, tea, juices, cereal, yogurt, fruit along with wonderful warm food such as eggs, bacon, sausage, potatoes, jasmine rice, tortillas and make your own waffles. Food was fresh and very good. What made my breakfast so special was Tracy. She keeps the place clean and well stocked. Her greeting and conversation was great. She is so upbeat and kind you can't help but smile when talking with her. Thank you Tracy for making my day!

Owner Response, 03 Juillet 2019

Dear oakprk, It is so nice to hear your story of coming back after many years and experiencing our new look and service. I am also glad to know that Tracy made such a difference. We hope to see you back soon. Sincerely, Paul General Manager

"Nice location"
Voyager24713433568, 02 Juillet 2019

I went on a family trip and it was a great getaway. The hotel was very close to a lot of different food options. The front desk clerks were very friendly and helpful. It was very quiet and nice. I would recommend Best Western!

"Great Oceanside Visit"
Jason W, 01 Juillet 2019

I'd love to give this 4 star hotel 5 stars, but it is not a 5 star place... HOWEVER... if you want a really clean room, daily friendly greetings, and a great location between the pier and harbor, don't pass this place up. I would, without a doubt, recommend this hotel to anyone!

"Best Western Oceanside"
Pioneer19352532490, 30 Juin 2019

Super friendly staff that made checking in and checking out a breeze and helpful with things to do for out of towners. My son and I enjoyed having breakfast each morning of our stay and the location is around 15-20 minutes from Legoland which brought us to San Diego.

Owner Response, 30 Juin 2019

Dear Pioneer, Thank you for choosing the Best Western Plus Oceanside while visiting Legoland. I amg to read that my staff made your stay exceptional and you enjoyed our hot and cold breakfast choices. Sincerely, Paul General Manager

"Nice hotel for the price in Oceanside"
Lyndon T, 27 Juin 2019

Everything about this hotel was fine; the staff were friendly and helpful, breakfast was an adequate buffet, rooms were good, Cable TV channels, 5 minutes walk to the beach. Quite clean and modern, lots of parking available, unlimited coffee and snacks available to buy. Would happily stay here again for the price compared to other hotels in the area. No complaints!

"Love this hotel!"
Voyager48286732831, 25 Juin 2019

Went on a family vacay for son's 4th birthday to legoland was awesome and enjoyed staying here very friendly and made our family feel very welcomed. Thank u for the awesome service & experience most definately will be coming back!

Owner Response, 25 Juin 2019

Dear Voyager, Thank you for choosing the Best Western Plus Oceanside Palms while celebrating your son's 4th birthday. I am glad we made the birthday celebration comfortable and welcoming. Looking forward to your return soon. Sincerely, Paul General Manager

"Fantastic Customer Service!!! "
kazyh2018, 20 Juin 2019

What a great beginning to our California vacation!!! Stayed here with our family,which included 2 teenage boys who loved how close it was to the beach! The staff was super friendly and VERY helpful! Thank you Amber for the great local restaurant recommendations! Thanks to Tracey & Kaylyn for your excellent service every morning at breakfast! Thanks Eric for your smiling face and helpfulness! We throughly recommend this hotel! Great location! I got up every morning and had beautiful walks by the water!

Owner Response, 20 Juin 2019

Dear kazyh2018, Thank you for choosing the Best Western Plus Oceanside Palms while visiting our city. I am very glad my staff, Amber, Tracey and Kaylin in particular, made your stay exceptional and a great start to your California vacation. I hope to see you back again soon. Sincerely, Paul General Manager

"Great value for the price"
Excursion268484, 20 Juin 2019

Overall everything about this hotel was run very well and you can tell the staff take pride in their jobs and service delivery. The hot breakfast was excellent every day! The location is only about a six blocks walk from a nice beach at Oceanside.

Owner Response, 20 Juin 2019

Dear Excursion268484, Thank you for the very positive review. I am glad you enjoyed your stay and the complimentary hot and cold breakfast. Sincerely, Paul, General Manager

"Nice place to stay"
houseLaPalma, 17 Juin 2019

This hotel is nice. The room is clean and nicely decorated. The A/C is very quiet. One thing missing is there is no bathtub. The breakfast is good. It takes about 15 minutes to walk to the beach. There are plenty of parking.

Owner Response, 17 Juin 2019

Dear houseLaPalma, Thank you for choosing the Best Western Plaza Oceanside Palms. I am happy that we met your expectations and you enjoyed your stay. I also wanted to let you know that our premium rooms have bathtubs so when you visit again you know you have that choice. Enjoy the summer. Sincerely, Paul

"Accomodated"
Gabriel G, 17 Juin 2019

Rooms clean nice shower close to the pool the breakfast cafeteria clean staff very profesional with your needs close to the beach and on thursdays close to the street market walking distance to a in and out

"Best front desk experience!"
AthenasTravels, 17 Juin 2019

We've stayed at many hotels in O-side over the years, but Amber, Brandon and Mike hands down we're the happiest, friendliest and most helpful staff we've ever had the pleasure of working with. Absolutely booking again b/c of them alone. It is so refreshing interacting w/ positive down to earth people. Keep these three around for sure.

"Super nice place great breakfast and wonderful staff"
D7649KDjennifert, 12 Juin 2019

This was our 2nd stay at this location and will be were we stay for all future trips to Oceanside CA! Manager on duty so kind and friendly! Close to the Pier and all local shops. Visitors center located across street. Lots of food options with in walking distance. Free hot breakfast!

"Outstanding hotel to enjoy"
MikeP5468, 04 Juin 2019

We had an outstanding stay at this fine hotel. The hotel is very clean and the staff very accommodating and friendly. If you are seeking a stay by the ocean to relax look no further. This location allows you to relax and is close to other attractions.

"Good and bad"
Susan S, 31 Mai 2019

We really liked the hotel at first. Our room was very nice, we had a great view of the ocean, and housekeeping did their job well. However, the second night of our stay both keys stopped working. We were very tired and just wanted to get into our room to rest after a very busy day. We checked at the front desk and Justin, the night clerk, said the keys were very "sensitive" and would deactivate if they were around any kind of magnetic field, such as a cell phone; however, Derek, another employee, then interrupted to say that actually our keys had been deactivated because they had misplaced our paperwork and we needed to sign a new form. Locking us out of our room due to their mistake didn't seem very friendly on their part, especially since the room key is the only way to access the rear entrance of the hotel, which is where our room was located, and the lobby was on the opposite end of the hotel. This could have been handled better.

Owner Response, 01 Juin 2019

Dear Susan, Thank you for choosing the Best Western Plus Oceanside Palms. I am really appreciative for the feedback about the key issue. I am sincerely sorry as this was a communications break down and unacceptable. I can with confidence tell you this was a rear incident but nevertheless we must handle better and we will. Please call me at my private line at (949) 355 1580 as I like to apologize in person and discuss a way to make this right. Sincerely, Paul

"disappointing visit. Took rating at face value and should not have."
lewwd, 30 Mai 2019

This hotel shows an 8.8 rating but it must be based on comparison to lower cost hotels. 115 rooms, less than 30 occupied during my visit. Yet hotel stuck everyone together on third floor resulting in a noisy floor, TV;s blaring, crowds. What are they thinking. Could have distributed occupants so no one above room and minimum activity. Probably easier to clean when together so they can send some staff home. View out window is a trailer park, not any water or pleasant view. Carpet looks ok but old style design Room walls are thin. TV in next room is on 24 hours per day and is blasting in my room. Front desk provides lip service and does nothing. AC loud. Small TV that requires one to stand up to get remote to work. Reviews say breakfast is "great". Only sausage as meat every day, frozen omelets, coffee out of a machine instead of brewed, oatmeal in a package instead of being prepared. Breakfast is not up to standards of Hampton, Quality Inn, Holiday Inn Express, and other moderate hotels. We are in Ca, but hotel uses plastic flatware and styrofoam plates and bowls. Really!!! Breakfast staff and housekeeping very competent and friendly-bet they are lowest paid.

Owner Response, 30 Mai 2019

Dear lewwd, Thank you for choosing the Best Western Plus Oceanside Plus. I am sorry that we didn't meet your expectations and I have carefully read every comment so we can immediately react and improve. The reason we assigned rooms on the 3rd floor it is because it is the most desirable for reasons you have touched on your review on such as: Highest floor therefore no one above, helps with noise. Highest point of the building therefore the best possible view ( please read my comment about views). Our building lay out is such that rooms face North or South with view of the neighboring homes and buildings, at no time do we advertise any water view. Rooms on the 2nd and especially 3rd floor offer better view some of the Ocean. We do our best to control noise, we have staff on duty 24 hours and happy to call on knock on a door and ask to turn TV down, we just need our guest to help by calling us. Our hot and cold breakfast with over 30 items and the very popular make your own waffles has received countless positive comments as evident in the website however, feedback such as yours is helpful in always improving. The use of plastic is a mandate by Best Western and most hotels that offer free complimentary breakfast do so for many reasons one of witch is environmental as we do not use water or detergents to wash hundreds of dishes. I am very happy you found the staff friendly, this is the most important part of our business as echoed in over 1070 reviews we have received so far. I do hope you will return and ask for me as I like to thank you personally for your business. Sincerely,

"Best Value for the Area!"
rogersison, 28 Mai 2019

I stay here over 7 days a month and it is always a pleasure! It is a hidden gem in the area. Oceanside has become my second home and there are so many places to be dined and entertained here. Roughly 10 mins to Legoland and 5 minutes to the beach!!!

Owner Response, 28 Mai 2019

Dear rogersison Thank you for your loyalty and I am very pleased that you enjoy not only our hotel but our city as well. Next time you are in town please ask for me, I would like to say thank you in person!. Sincerely, Paul

"Friendliest staff ever!"
Inspire553067, 27 Mai 2019

This property had the best staff! Every member was smiling, helpful and thoughtful. Breakfast selection was great and plentiful. Every staff member made us feel welcome and well cared for. We will definitely return to this property!!!

Owner Response, 27 Mai 2019

Dear Inspire553067 Thank you for the very positive review. I am glad we met your expectations, enjoyed our hot and cold breakfast and the staff made you feel welcomed. I am looking forward to your return. Sincerely,

"The Best of the Best"
Penelopia M, 23 Mai 2019

The Best of the best is because of Paul, Griselda, Tracie. I can clarify from other post because I didn't get their name. So, Mr. Philadelphia is Micheal in breakfast area. Mr. Hair (long beautiful hair) is Damaso in maintenance. Also all the cleaning staff and grounds keepers. The great souls Ashley, Justin, Eric, & Mike S. Blessing to each of you. Penelopia of Detroit (use to live in California) & Justus (California born Detroit raised)

Owner Response, 23 Mai 2019

Dear Penelopia, I had the pleasure to meet you and your son as you were leaving for the long journey back home. I am so happy my staff made exceptional your stay and appreciate you taking the time to recognize them individually. Sincerely, Paul

"The Best Souls of decent human beings!"
Nelo R, 23 Mai 2019

I have been driving from Detroit, Mi since Friday May 17,2019 2pm I arrived at this Best Western Plus in Oceanside, California 92054 at 909 N. Coast Hwy 1-760-721-1543 Ashley; he is the first person I am greeted by. He has been of service for this establishment or company for 15 years. That alone tells you this company is good. We all need work for survival but when you invest alot of your time in a company it is more then a pay check. The place is clean and I enjoy being here but it is because of Ashley. Then I met Justin, Eric and Mike S. ohh another great person and I forgot his name but will call him Mr.Philadelphia because that is where he is from. He took care of everything for Breakfast. One more person is the maintenance man. We will call him Mr. Hair: he has beautiful, long gorgeous. Please forgive me for not getting your name. This company is what it is but this place is what it is because of these people. If you ever find yourself in Oceanside; make it your business to stay there because of ASHLEY, JUSTIN, ERIC, MIKE S. , MR.PHILADELPHIA, MR. HAIR THANK YOU GUYS! Penelopia (Detroit)

"Surprised"
GrandTour44925721709, 20 Mai 2019

This hotel is clean, and wonderful. Breakfast was outstanding but the front desk staff was friendly and helpful. Next trip to Legoland we will definitely stay at this location again. Pleasantly surprised

Owner Response, 20 Mai 2019

Dear GrandTour44925721709 I am happy we surprised you and you had a great stay!. Please ask for me when you come back! Sincerely, Paul

"Clean,Close to beach,Friendly staff."
Road60095030567, 13 Mai 2019

Check in was fast, easy, and friendly staff. We checked in early with no extra charge.Room was ready and they asked us our preference although room was a little small, the beds were super comfortable. Modern and up to date. refrigerator and microwave was a big plus. Free breakfast was great!! and the best part of our stay with our 2 kids. Coffee and tea offered free 24hrs. heated pool but, still was too cold for us to enjoy. Plenty of restaurants within walking distance. Plenty of parking and free. We will definitely stay again.

Owner Response, 13 Mai 2019

Dear Road, I am so happy we met you expectations....I noticed you traveled with the little ones and the room may have been small....Please note that we also offer premium rooms, full kitchen, bath tub, large screen TV..... Please call me directly as I like to make your next stay even better. Regards, Paul

"Great place to stay! Close to everything!"
Inspire06499459088, 27 Avril 2019

Thoroughly enjoyed our stay here. Service was great; our room exceptionally clean; you can open the windows at night for fresh air; and no complaints about the breakfast spread (was more than enough for all - variety and quantity). Within walking distance to local beaches and restaurants and in 15-20 minutes driving distance to othe SoCal Oceanside sixties on the Coastal Highway. Well worth the money we paid and we'll definitely be back!

"Friendly Place"
Relax67649121540, 25 Avril 2019

the staff was all so friendly, always greeting and smiling. Was a very nice location , 5 block from beach at a very reasonable price. Family stayed , was child friendly and hot tub and heated pool were nice.

Owner Response, 25 Avril 2019

Dear Relax67649121540, Thank you for staying at our hotel. I am really thrilled to read you enjoyed your stay, our location and my staff made a difference!. Sincerely,

"Great place to stay in Oceanside"
mbarlow79, 25 Avril 2019

Friendly staff, clean rooms and free breakfast make the top of the list. It can be a little hectic and crowded with a lot of families there. Overall it is one of the best options in the Oceanside area.

Owner Response, 25 Avril 2019

Dear mbarlow79,, I really appreciate your very positive review about our hotel as well as the compliment about as being one of the best options! I hope to see you back soon. Sincerely,

"Not the best location"
JAH_Chicago_Paris, 23 Avril 2019

I love to visit Oceanside and the location of this hotel just isn't ideal. Unfortunatley the neighborhood around this hotel is just not my favorite at almost anytime of day. The room and hotel itself were fine, it was just its location.

Owner Response, 23 Avril 2019

Dear JAH-Chicago_Paris, Thank you for choosing the Best Western Plus Oceanside Palms. First, I am really happy that you were satisfied with our service and value. I have worked at this hotel since 2011 and I have seen the area slowly redevelop....new restaurants like the Inn & Out Burger ( across the street), microbreweries and in 2020 we will have new luxury condominiums and shopping replace the older buildings nearby us. By far, however, the most dynamic thing about our location is that we are less than a mile from the beautiful Pacific Ocean.....our guests can park their car ( free parking yes free!!!!) and walk to the beach, the Pier or the Harbor....enjoy a day on the beach, swim, whale watching, eat in any of the many restaurants or take in a beautiful sunset. I am sure you will agree this makes our location very desirable. I sincerely hope you will return and stay with us again! Regards,

""Simply the best Hotel""
kingtimp1226, 19 Avril 2019

Me and my family stayed at the Best Western Plus Oceanside Palms for a family trip to Legoland. The room we choose was double queen with kitchenette it was spotless and super clean. I recommend for others to choose this type of room, especially from this hotel. The Manager Paul leads an immaculant hotel. He is so helpful whether it comes to help in the front end, to help during breakfast he is what true help should be. A hispanic Gentlemen with Long long hair braided in a long ponytail helped us in getting more pillows, other places have took a long time in getting things like this for me before, but he took seconds from his schedule and got it for us with a nice smile. I recomend this hotel to everyone. Thank you again to all the hotel staff and to the Manager.

Owner Response, 19 Avril 2019

Dear kingtimp1226 My staff and I appreciate that you chose to stay at the Best Western Plus Oceanside Palms while visiting Lego land. We are also thrilled your stay was excellent and especially the little things that made it special such as the pillows. We hope to see you back soon. Sincerely,

"Great Hotel w/Outstanding Service"
clifford828, 18 Avril 2019

Every person that we encountered that worked for the hotel was very nice and accommodating! One person that really stood out was Michael in dining. He worked really hard, was pleasant and accommodating every single time. He's awesome!

Owner Response, 18 Avril 2019

Dear clifford828, Thank you for choosing the Best Western Plus Oceanside while visiting our City. It is really good to know that the staff, especially Michael, made a difference! Sincerely,

"Clean, friendly hotel with great staff"
elsa22154992, 11 Avril 2019

We spent two nights here during a recent visit to the the Oceanside, San Clemente and Carlsbad area. This is a clean, modern hotel wll located close the interstate that offers a comfortable stay at a great price. The staff at the front desk was super friendly and welcoming throughout our stay, and the room was very well equipped, spacious and comfortable. The hotel is modern and clean, with ample well lit parking, and the morning breakfast buffet had plenty of seating and was exceptional, with great selection of well stocked hot and cold food and drinks, staffed by friendly hard working staff that keep things clean and organized. It is a short 4 block walk to the beach strip, which allows you to leave the car at the hotel and stroll to the beautiful beach, avoiding the crazy parking scene along the beach boardwalk. We were very happy with our stay here and would not hesitate to stay here again if in the area.

"Great service, perfect location!"
Amy L, 04 Avril 2019

We stayed at the Best Western Plus Oceanside Palms for a spring break trip with a high school lacrosse team. There were ~30 of us total and we were there for 5 nights. If we had known our plans for next year, we would have rebooked before we left! The hotel staff was absolutely amazing and were the icing on the cake of a really great experience for the group. The front desk staff was super attentive and got to know everyone in our very large group during the time we stayed. They were always ready with a friendly greeting any time we walked through the lobby. Brendan, has to be one of the nicest people on the planet and Justin and Griselda were fabulous as well. Breakfast was included which was fabulous for us with such a large group. It was a full, hot breakfast with plenty of options including a chocolate batter for the waffle maker (which our boys really appreciated) and Michael and Traci kept everything clean and stocked! The rooms were very clean and the housekeeping staff was very attentive as well. The location is perfect, walking distance to the beach and the paved river trail, plus close enough to downtown to walk to all the restaurants and pubs down there. When we make it back to Oceanside, we'll definitely stay there again!

Owner Response, 04 Avril 2019

Dear Amy, I had the pleasure to meet you on your way out and I am so glad you took time to write such a great review. I appreciate the fact you recognized the staff members, they truly care about our customers. I hope we will see you back soon! Sincerely, Paul GM ps The waffles are a great hit!!!

"Over all really good for price!"
Happiness18489501335, 30 Mars 2019

Nothing bad to say, all staff are really knowledgeable, hardworking, friendly and helpful!!!! Well worth the price!!!! Breakfast was the usual. Kids loved the outdoor warm pool around this time of year helps.

Owner Response, 30 Mars 2019

Dear Hapiness18489501335, Thank you for choosing the Best Western Plus Oceanside Palms, It is great to know we exceeded your expectations and the kids had fun!!!! Sincerely, Paul

"Excellent Stay!"
Erin R, 28 Mars 2019

I spend a lot of time reviewing hotels and looking at pictures before booking anything. I was not disappointed with this one! Free breakfast, free parking, and free WiFi. The room was a decent size, clean, and safe. What more could you ask for?

Owner Response, 28 Mars 2019

Dear Erin, Homework did pay off and I am glad you picked the Best Western Plus Oceanside Palms! We hope to see you back soon! Regards,

"Wonderful experience"
coeycoo, 24 Mars 2019

The stay with my coworkers at the Best Western Plus Oceanside Palms was outstanding. Our RV broke down in Oceanside and we needed a last-minute place to stay for the evening. The staff at this hotel were some of the kindest, most accommodating and welcoming I've ever experienced. I couldn't recommend this hotel more highly!

Owner Response, 24 Mars 2019

Dear coeycoo, I am glad we helped turn a negative to a positive, I hope the RV is ready to trek again! I appreciate your willingness to recommend us and hope to see you back soon. Sincerely,

"Linda"
Linda H, 23 Mars 2019

This is a great hotel close to the beach and pier. Nothing fancy but everything that you need. The breakfast is awesome- eggs, waffles,granola, decent coffee!!! By far the best part is the staff! They are so friendly especially Brandon. I don't think he ever stops smiling and makes you feel so welcome. I will be staying here again when I visit my daughter at CSUSM!!

"great get away"
Jerry A, 19 Mars 2019

my wife and I were out walking around ocean side harbor when we decided to stay the night. we were very lucky to book the last room at Best Western . we always stay at Best Western when we travel and we have never been disappointed . and the great breakfast is a plus .

"Super comfortable and clean"
Travel38092600192, 19 Mars 2019

The guestroom was spotless - loved the the little sofa and the fridge and microwave. It looked like it might have been recently renovated - the entire hotel looked super fresh and clean. The staff was friendly and the breakfast that was included was actually really good - not just packaged danish and cereal like other "free breakfasts" at other hotels. I would stay here again and again. Parking was easy and it is really conveniently located.

"Great place!"
Dreamer54151135378, 18 Mars 2019

We've now stayed here twice and both times we've had a great experience. The breakfast has lots of options and is all good quality. The rooms are very clean and beds are quite comfortable I don't personally like the pillows but I've got neck problems so I just bring my own pillow every time we travel and all is well. We honestly love how close we are to the beach a short walk(5-10mins. Max) in good distance to lots of other fun things and lots of dining options near by.

"Just what we needed"
PatrickJohnPB, 17 Mars 2019

We booked this location before we left for Oceanside and we were given the option to pay when we got there. We realized the day we arrived that our family was staying in Carlsbad. We tried to cancel our booking, but it was too late. This turned out to be a good thing as our hotel was better. The staff were very friendly and helpful. After travelling for 7 hours we were happy to get into our room with time to get ready for a wedding reception later that day. The room had everything we needed. We were located near several food options. We did take out Mexican food which I had to drive 2 minutes around the corner for. It was delicious. The second night we stayed was March 2nd and we had Italian food. I thought the food prices were a little expensive, but delicious. We ate breakfast on our stay the second day in the dining hall. The food was great. There was a lot of choices. My son liked the pancakes and yogurt. We forgot about the timing of when breakfast ended on the second day when we were changing to the Legoland hotel, but the staff was able to give my son some cereal boxes which was really nice. Everything was accessible including the highway. My only issues were it is hard to make a right into the hotel as there is no median and the walls are thin that you can hear the adjoining rooms especially people talking in the hall. We knew this from other reviews so we asked for a quiet room and they put us on the third floor. I canèt imagine what the first floor rooms must go through. All in all we had a good experience. The staff were great especially in making suggestions on where to go to eat.

"Great Service and Clean!"
Cali_Mamasan, 16 Mars 2019

The hotel is great....the location isn't the best, but overall was great. Brandon at the front desk is WONDERFUL! If you're lucky to have him at check in, you'll be glad. He is very friendly, outgoing and just makes your stay extra special. I have been to many hotels and dealt with various personalities but Brandon was one of the best. He made sure we were all set for our Legoland trip and just his smile brightens up your day! The hotel overall is clean, nothing to complain about and the rest of the team there was great too. I would highly recommend this hotel and you cannot beat the rates. We got an unbelievable steal of a package with Legoland (they said it was a big glitch that I caught) so this stay at the BW was basically free, however we would come back and pay the full rate as it was a great. The breakfast is free and was OK. Didn't really eat much of it but better than a cold continental breakfast. The only suggestion would be to have better coffee...but that was my only complaint. IN and Out is across the street so that makes for an easy pickup but we also ordered pizza as there are several options for food & delivery to the hotel.

"Beautiful Oceanside location!"
Lsuther15, 11 Mars 2019

This was a great place to stay ! Fab restaurants nearby and wonderful places to walk, out on the pier and along the water. Super service at this BW. Comfy beds and clean rooms. Would recommend this place for couples and families alike.

"Visiting Camp Pendleton"
Jill O, 06 Mars 2019

My daughter & I were visiting Oceanside to visit my son at Camp Pendleton, while he's serving in US Marine Corps. Excellent experience, great location to stores & restaurants. Would stay here again & recommend the hotel.

"Staying in Oceanside? Stay here!"
Daydream18719872064, 23 Février 2019

I will be staying at this hotel in the future! Room: clean, beautifully decorated, well stocked. friendly and helpful staff. Excellent complimentary breakfast! Complimentary tea avail in lobby. Great rate. You will not be disappointed.

Owner Response, 23 Février 2019

Dear Daydream, Thank you for choosing the Best Western Plus Oceanside Palms..... We are glad you had a wonderful experience and you will be back!!! Paul

"Pretty good, no major issues."
Sightseer28502672359, 22 Février 2019

The staff at the hotel were extremely friendly and pleasant. The lobby was absolutely beautiful. The room we stayed in was both clean and decorated nicely. It was convienent to have a fridge and a microwave. Only slight issue was a branch rubbing against the window every now and then but it wasn't too bad.

"Best western had excellent service"
Curious26167578012, 16 Février 2019

This place was extremely polite great service would recommend this place too anybody The rooms were very nice for The price range very clean the outsider Appearance was very nice as well and the breakfast was really good

Owner Response, 16 Février 2019

Dear Curious2616758012, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. My staff and I appreciate that you will take the time to recommend our hotel and share your excellent stay with us!!! Sincerely, Paul

"45th wedding anniversary bucket list trip from Nova Scotia"
Trip367712, 09 Février 2019

We initially checked in for 3 nights, but enjoyed the hotel and surroundings so much we stayed 4 nights. Angelica was on the front desk when we arrived and daily. She went out of her way to make our stay enjoyable. She provided maps daily when we asked how to get somewhere, offered suggestions on how to get around the area and what to see, and where to eat. Excellent location, I certainly understand why this hotel as an excellent rating, staff are outstanding.

Owner Response, 09 Février 2019

Dear Trip367712, Happy 45th wedding anniversary!!! I appreciate your wonderful review and your recognition of Angelica. It is great to know she made the special trip from Nova Scotia such an excellent experience. We hope to see you back on your 50th if not sooner! Sincerely, Paul

"Attention to detail and very accessible"
Journey779580, 07 Février 2019

We booked at the BW Oceanside last minute and completely enjoyed our stay. It was superb! The room met our needs perfectly with the larger space, larger fridge, very clean space. The facilities were very clean and open. The staff was always busy, but not to busy to take time to help and go an extra step for us. The shower and main areas were very accessible, and the staff made sure they did not give our specified ADA room away, though there was a request. This was very important as we could not just take another room. Breakfast was hot and fresh. The location was great, could walk to the beach and restaurants easily. We would definitely stay here again.

Owner Response, 07 Février 2019

Dear Journey779580 Thank you for choosing the Best Western Oceanside Palms while visiting Oceanside. I am very pleased your stay was excellent, the room met all your expectations and the staff helped in every way. It is the highest compliment when our guests keep returning and am looking forward to welcoming you back! Sincerely, Paul

"Overnight stay"
Claddaghduff55, 05 Février 2019

Very pleasant hotel with friendly staff at check-in. Room was adequate if a little on the small side, particularly with two large cases! Breakfast was included in buffet form so it was quite adequate. Parking reasonably close to rooms.

Owner Response, 05 Février 2019

Dear Claddaghuff55, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you had a wonderful stay! If you visit us again please check our premium rooms as they offer more space and will accommodate more cases. Sincerely, Paul

"Good Location & Friendly Staff"
DreamWriter9, 02 Février 2019

We needed a 1-night getaway and chose this location based on the reviews. Thanks to all of you on TripAdvisor for not letting us down!! Every employee we encountered was very friendly and the place is spotless. Room 305 has a pulldown bench over the tub... perfect for soaking feet after all the beach walking. Plenty of soft towels, great wifi & lots to choose from at breakfast. Would I stay here again? Yes!!

Owner Response, 02 Février 2019

Dear DreamWriter9, It is great to know you chose our hotel based on the many great reviews on TripAdvisor....it is also great you had a great stay as well!!! Looking forward to your return. Paul

"Friendly and great value"
ZaphodBx42, 29 Janvier 2019

Brandon is the nicest, happiest, and friendliest guy to register you in at midnight after a long 12-hour road trip. Then to have the friendly Barbara to assist you with the breakfast in the morning just makes for a wonderful and memorable stay here at Oceanside. Now, if all hotels were like this, we would never go back home.

Owner Response, 29 Janvier 2019

Dear ZaphodBx42, Thank you for staying at the Best Western Plus Oceanside Palms. We all appreciate your excellent review and glad our staff members Brandon and Barbara made your stay memorable!! Sincerely, Paul GM

"Great Customer Service Makes you forget about everything else"
smccauley2017, 29 Janvier 2019

It is evident that the hotel is has had some milestones in Oceanside, but the customer services made you appreciate everything else. Of course the outside is a bit outdated, but the room and bathroom was very modern, clean, and comfortable. I didn't spend a of time there to evaluate breakfast, but satisfied. Close to the Beach, and Camp Pendelton.

Owner Response, 29 Janvier 2019

Thank you so much for recognizing our team. We do our best to show our guests how much we value their loyalty. We look forward to having you join us again soon

"Very good value for money"
PA-CPH, 28 Janvier 2019

This BW is quite big, entering the lobby it seems a bit outdated, not so colourfull, but in fact everything is maintained properly, staff is great and rooms have all the amenities you could expect. Maybe a little smaller than normally, but for us no problem. Actually we had a view to the ocean, ask for room on third floor. Breakfast is as you should expect in BW+, pool is heated,nice, sunny all day long. 15 minutes walk to the beach or to the harbour. Paying less than 100$ including all taxes, I think this BW+ is great value for money. Weekends are quite busy here, lots of families, so breakfast in peakhour is not advisable.

Owner Response, 28 Janvier 2019

Dear PA-CPF, Thank you for selecting the Best Western Plus Oceanside Palms while visiting our city. I am happy we have met your expectations, appreciate your detailed review and your conclusion about the value we offer. Sincerely, Paul T GM

"So friendly"
Acrosstheway, 27 Janvier 2019

The happiest people on earth work here! The service makes this hotel a 10++ our room was very quiet, clean and comfortable. The location is close to everything in Oceanside. We would be happy to stay here again.

Owner Response, 27 Janvier 2019

Dear Karla M, What a wonderful compliment about our staff.......as the General Manager I really appreciate it. I am looking forward to your future stay with us! Sincerely, Paul GM

"Great place to stay"
369juhar, 26 Janvier 2019

Spend six nights here. Hotel and rooms were clean. Hotel is located in walking distance from beach and restaurants. Staff was very helpful and nice, specially big hand to Mike who's service attitude was remarkable.

Owner Response, 26 Janvier 2019

Dear 369juhar, Thank you for choosing the Best Western Plus Oceanside Palms. I am really glad your 6 night stay was comfortable and enjoyable, it is good to know Mike made a difference!. Sincerely, Paul GM

"Great"
marlin53, 22 Janvier 2019

Wonderfully located close to everything in Oceanside. Staff were friendly, helpful. Breakfast was as you would expect. But the pillows and beds left me wishing for the cheap crappy hotel I had just left. Pool and hot tub worked great

Owner Response, 22 Janvier 2019

Dear marlin53, Thank you for choosing the Best Western Plus Oceanside Palms while visit Oceanside. We appreciate your positive comments and glad you had a great stay. Sincerely, Paul

"A good place to stay....."
DayTrip50252531757, 16 Janvier 2019

Our second yearly visit to Ocean Palms. Must be a good place to work since we saw familiar faces of several staff members....Close to many golf courses and wineries.....our favorite things!Will come again next year.

Owner Response, 16 Janvier 2019

Dear DayTrip50252531757, Thank you for visiting us for a second time!!!! I am glad you enjoyed your stay as well as the great golfing and wineries... I am looking forward to your coming back next year....please ask for me. Paul GM

"The Best Hotel between San Diego and Los Angeles"
Seaside48857372643, 09 Janvier 2019

I wanted a hotel in Oceanside. I found this Best Western and it was fantastic. Excellent staff, food, hot tub, pool, free parking, easy access from interestate. Our room was spacious, clean and quiet.

"robin m"
robinmK4733TW, 07 Janvier 2019

We had recruit traning at Camp Penlton this location was less than a 5min drive to the main gate. It was easy walk to the beach and the pier. On thursday they have music and local food vendors on one of the main street the food is awesome. The breakfast was great nice assortment but it is crowed on the weekends. I would remind you to keep a watchful eye when walking around there is a few street folk waking around it can make you feel a little uneasy but know onw came on the property this down by the beach and around the del taco

Owner Response, 07 Janvier 2019

Dear robin m, Thank you for choosing the Best Western Plus Oceanside Palms while training at Camp Pendleton. I am happy you had a great stay and enjoyed the local attractions!!!! Happy New Year! Paul GM

"Over and beyond any service we have ever had"
Johanna C, 03 Janvier 2019

We had the best experience at this hotel. We have stayed in many Hotels and this by far was the best one yet. The Hotel its self was very nice and in a good location but by far it was the staff and how we were treated. The Lobby was clean and very nice. Our room was also clean and very nice. the room seemed a bit small but we managed it no problem. The Bathroom was a good size and very nice too. It was pretty quiet so that really made it nice. The complimentary breakfast wasn't to bad but I can't say that I loved it. They eggs were not my favorite but there was a pretty good selection over all. There was a lot of seating in the eating area but it was always crowded in there. The Hotel seemed to be a popular one and I can see why. I cant say enough on how friendly the staff was. We stayed three nights and that included Christmas eve. I asked the staff if they could help us surprise our four year old son with Santa leaving a couple gifts for him under the tree. We supplied the wrapped gifts and they did the rest. I was so touched on everything. They went over and beyond helping him have a wonderful Christmas that I will never forget. They all new him by name and and he loved feeling so special. We would definitely stay there again!

"Small Room"
Elizabeth M, 27 Décembre 2018

I requested two Queen size beds and the bed size was a double a bit larger than a twin. Also toilet is inside with the shower/bathtub. Sink area very small. Overall room was too small for the price. Need better photographs on web site. Further it was a very hot day in August and the lobby area didn't appear to have air conditioning and if did it wasn't on, therefore uncomfortable checking in at registration. On check out I wasn't asked how my stay was and there wasn't a rate sheet in the room for service. Housekeeping did a good job.

Owner Response, 27 Décembre 2018

Dear Elizabeth, Thank you for choosing the Best Western Plus Oceanside Palms. I am sincerely sorry we did not meet your expectations. Our standard rooms are the size of any average hotel room in our industry as well as our Queen beds (60X80). We do, however have premium rooms available that are larger in both the living room are as will as the bathroom. I am glad that your room met your cleanliness standard, something that is very important to our operation. Sincerely, Paul Terzis.

"The best part of this hotel was the people who work at this location."
oklarr, 26 Décembre 2018

We stayed in this hotel for 4 days right before Christmans. The rooms are very small but they were very clean. They have a very nice breakfast buffet. It was a little tight when trying to find a seat with so many people trying to eat at the same time. The front desk people were very accomidating in every way. Helped us find restaurants for lunch and dinner and suggest things to do that while we were there. My one complaint would be that the beds seemed a bit soft and the pillows were not very comfortable.

Owner Response, 26 Décembre 2018

Dear oklarr, Thank you for spending this special time of the year with us! I am glad we met your expectations and we are looking at different pillow options. Happy New Year Sincerely, Paul GM

"Very nice hotel"
Navigator36539593246, 23 Décembre 2018

We were visiting from Michigan. Great experience. Staff was really friendly and the hotel was very nice. Would stay here again! The pool and hot tub were clean. If there was one thing we could change, it would be the location of the elevators. But that's just our opinion. It wasn't in front by the front desk. It was in the back of the hotel. Not sure if that's just a California layout but wasn't a big deal at all. We would recommend this hotel.

"My "Go To" hotel in Oceanside!"
Todd B, 23 Décembre 2018

I've traveled to this area many times over the past several years for business. I cannot recommend this hotel enough! I've stayed at a few others, but always come back to the Oceanside Palms in the end. It's location is excellent for visiting the Camp Pendleton Marine Corps Base. There are a multitude of local restaurants within walking distance or a few minutes drive. One can be on the beach in a short period and it's an easy, casual walk; and, there's plenty to see along the way.The staff is pleasant, cordial and courteous. They are quick to help and assist in whatever way they can. They make the experience quite enjoyable. It's definitely the place to stay if you're in Oceanside!!.

"The gem of north sd"
rogersison, 18 Décembre 2018

Secretly hidden above the harbour, you will discover this cozy gem...conveniently located in oceanside, this place is 10 mins to LEGO land, the outlets and 5 minutes to the beach. Great places to eat and the pier located 2 driving minutes away.

"Nice stay!"
Travel17254175449, 17 Décembre 2018

We love staying at Best Western Plus! Nice staff. The hotel is clean and the rooms are comfy! We love the big breakfast they serve! The check in was fast. The hotel was decorated very modern and tasteful!

Owner Response, 17 Décembre 2018

Dear Travel17254175449, Thank you for you loyalty to Best Western!. I am glad we met all you expectations and you had a nice stay! Sincerely, Paul

"No faults "
shenizm, 15 Décembre 2018

A very reasonably priced hotel and although it looks run down it honestly was great, the parking was free (unlike all the other hotels I've stayed in) breakfast was included and the selection was adequate enough to get a decent breakfast. There was scrambled eggs, potatos, bacon, waffle makers, yoghurts, fruits, cakes (I didn't really like the cakes but everything else was fine) and a drinks machine. The service was great too and the products in the room actually smelt really nice. The ac/heater was very powerful too.

"First time to Legoland"
Climber55883970088, 03 Décembre 2018

The service was great. Details were handled in a timely manner. The room was clean and well tended too. I would definitely book this hotel again. I just wish they had a shuttle that could take you to LEGOLAND

Owner Response, 03 Décembre 2018

Dear Climber55883970088, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Legoland.... It is a great to compliment that you will come back and stay again, looking forward to welcoming you! Sincerely, Paul GM

"Excellent choice"
stltracey, 03 Décembre 2018

Great location. It's right off of the highway but you can't hear the cars. You can hear the train in the distance but there's probably not anywhere in downtown Oceanside that you can't hear the train. Incredibly clean. Very comfortable. Very quiet. Very good(free) breakfast. Outstanding front desk personnel. Beautiful property. Very nice Business Center. Very nice public sitting area. They even had a "letters to Santa Claus" display in the lobby. Lovely pool and a very pretty area with a fire pit. Across the street from an In-N-Out which is a must do when in California.

Owner Response, 03 Décembre 2018

Dear stltracey, Thank you for the excellent review and for sharing so many details about the hotel iand the area...I hope you sent Santa a letter!!!! Sincerely, Paul GM

"Very comfortable, great price"
sarahsB3588ZC, 02 Décembre 2018

Great value in Oceanside. Easy walk to the pier area, but away from the train noise. Friendly staff and very comfortable rooms. Free parking, and free breakfast with lots of offerings. What more can you ask for?

Owner Response, 02 Décembre 2018

Dear sarahsB3588ZC, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am happy we met your expectations and enjoyed the many amenities we offer. Sincerely, Paul, GM

"Great accommodations..."
Quest07181951215, 16 Novembre 2018

Stay at the this best western for a weekend getaway for our 10 year anniversary. Awesome location. Clean rooms, great amenities, and perfect location. Chris walker checked us in and out. Excellent employee and very helpful. He is the definition of a hard worker. Made our stay over the top. Recommend this location for all future trips to the area.

Owner Response, 16 Novembre 2018

Dear Quest07181951215, Happy belated anniversary...and congratulations!! I appreciate your excellent review and recognition of staff and Chris in particular. Sincerely,

"Wonderful Stay"
Trek53506561091, 09 Novembre 2018

I went to Oceanside and San Diego to celebrate my daughters birthday. We had a very nice stay. The hotel is very conveniently located. The hotel staff are very courteous and helpful. They also gifted my daughter on her birthday. She was so happy.

Owner Response, 09 Novembre 2018

Dear Trk53506561091, I am really glad we helped in making your special daughter's day even better!!! Happy belated birthday! Sincerely, Paul

"Excellent place to stay"
nevadah111876, 09 Novembre 2018

The staff was super friendly!! They were all just amazing. Breakfast was good. They had a couple choices that aren't at most places I stay. The rooms were really nice. There was a fire pit outside by some tables so that was nice too

Owner Response, 09 Novembre 2018

Dear nevadah111876, Thank you for staying at the Best Western Plus Oceanside Palms while visiting our city. I am glad you enjoyed your stay and appreciate your excellent review. Sincerely, Paul

"Nice room at a really reasonable rate"
Eaibgma, 06 Novembre 2018

Right on coast highway. Room clean and neat. Good free breakfast. Friendly employees.spent three nights. Could hear noise from a baby but not from room to room. Plenty of free parking. Easy access off freeway

"Bike the Coast 2018"
Jasehaze, 05 Novembre 2018

Friendliest staff, ever!!! 4th time participating in Bike the Coast but 1st time staying at this hotel. I should've booked this place the other 3 times. Clean, comfortable, great breakfast and great staff!!!

Owner Response, 05 Novembre 2018

Dear Jasehaze, The Best Western Plus Oceanside Palms is an avid supporter of the Bike the Coast and as such we house many of the athletes such as yourself so I am thrilled you had a wonderful stay. It sounds like we will most likely see you next year. Sincerely, Paul

"Best Oceanside hotel"
nancyguth, 31 Octobre 2018

Best Oceanside hotel because staff is very personable and dedicated to customer satisfaction, only a few blocks from the beach, wonderful breakfast, and clean comfortable rooms! From offering to take pictures to finding all the boxes we needed, staff was incredible!

"Never again!!!"
Erica S, 28 Octobre 2018

I'll give the room 5 starts the guy from night shift 5 stars now the morning is HORRIBLE I am a VIP member on Expedia since I travel a lot. I usually always get late check out and in all my years traveling never never ever had a problem and an experience like this one well in this hotel manager or housekeepers I don't know has knocked my door 6 times since 11am they even tried to open my door at 11:20 after I TOLD THEM I HAVE A LATE CHECK OUT!! My son was panicking telling me "mommy they're kicking us out" how freaking embarrassing and no is not cheap I paid $162 to stayed in a quiet area in Oceanside BUT IVE LEARNED MY LESSON IM NOT GIVING BEST WESTERN MY BUSINESS ANYMORE. Update*** still after verifying that IN FACT I HAVE A LATE CHECK OUT THEYRE STILL KNOCKING ON MY DOOR 8 times now!!!! What a freaking joke.

Owner Response, 28 Octobre 2018

Dear Erica, First I like to thank you for choosing the Best Western Plus Oceanside Palms. I am glad the accommodations and staff exceeded your expectations. I also appreciate your feedback on the late check out and the way it was handled. We have a very simple yet efficient late check out policy and it should never had to involve several knocks on the door but rather just one and then a manager would call to politely and professionally determine why the guest hasn't already checked out, in your case a 1pm late check out. I would like to request that you please contact me directly as it is important to understand how such a dramatic departure from my policy has taken place and hopefully have you return to our hotel Sincerely, Paul General Manager

"Nice area, nice hotel"
Dea B, 23 Octobre 2018

Stayed 3 nights starting Fri Oct 19, 2018. Room 244 (second floor of a three story hotel with elevator). Beds comfy. Pillows lumpy and like rocks so BYO. Great almost silent A/C. Location is fairly quiet, walkable to beaches, and a trail that leads to nature preserve. Wifi painfully slow. Needs better lighting near second table/end of bed (very dark there). Second floor was VERY noisy with people walking, jumping, and otherwise making a racket upstairs until the wee hours. So maybe ask to be on THIRD floor if you are a light sleeper. TWO desk areas plus 2-person dinette. Bathtub needed non-slip mat as there are no bars to hang onto. Towels are plush-looking but not absorbent (maybe they use fabric softener, which always kills the absorbency of towels). Staff does an excellent job with cleanliness and service. Maintenance needs to be more aware, however - second floor fitness center inside door handle fell apart and trapped me inside; gym tv remotes did not work. Breakfast is great. Pool area small and ok, but no views of anything except a boring wall. Room smelled nice, fresh - and very clean. Kitchenette is well-equipped with plates, cups, etc. In-room coffeemaker is horrid - makes weak watery coffee. So go downstairs to breakfast room for your java. Front desk personnel excellent except at check-out when we requested an additional 1 hr for checkout from the woman at front desk who was a bit surly - she denied us late checkout UNLESS we paid extra money (which of course we did not). She explained, saying that late checkouts were “sold out.” So if you want late checkout, request at check-in or ASAP so you won't have to pay the vig. I am NOT deducting a star because of the woman's bad attitude - although I am tempted. But do specify far in advance if you want late check-out.

Owner Response, 23 Octobre 2018

Dear B, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I also wanted to thank you for the detailed and positive review as it helps me understand our customer's expectations and help with improvement. Your comments about cleanliness, service and our complimentary hot and cold breakfast are wonderful. I read your concern about the late check out request, first I like to apologize about the way the staff member handle it. As you correctly pointed out we try to accommodate a number of late "check out" at no charge on a "first come first served" basis... We do offer a 2 pm check out regardless of what time is requested, however there is a fee. I have also addressed the situation with the fitness center. Sincerely, Paul GM

"Loved it!!"
cwhite8181, 21 Octobre 2018

Stayed here on way down to San Diego. So glad we stopped here!! Room very nice and spacious. Breakfast is great. Town is wonderful. So California, with a fun downtown with a market day (first time we ever had Ecuadorian and Filipino food). The Oceanside Pier is worth the time. Views are memorable (go at sunset). Enjoy!!

Owner Response, 21 Octobre 2018

Dear cwhite8181, Thank you for choosing the Best western Plus Oceanside Palms while visiting Oceanside. We are delighted you had fun in our city and the hotel met your expectations!!! Sincerely, Paul & Staff

"Nice enough hotel"
rwwoo, 16 Octobre 2018

I had big expectations for this hotel as it was one of the most expensive on our road trip..... I wanted the last three days to be relaxing and enjoyable. We arrived early and luckily there was a room available for us to check in, none of the rooms had very nice views. The room was fine and it had a fridge and microwave. The breakfast room the first morning was very busy and there were no tables available (the breakfast staff worked non stop refreshing the food and cleaning tables etc - so a big thank you to them). The pool was small as was the hot tub. The hotel was not in a bad location and was about a 10 minute walk to both the pier and the harbour. There was a fire pit at the front of the hotel which was nice to sit by and enjoy the evening. I would definitely recommend this hotel but would say it was a little pricey.

"very friendly and comfort environment"
Cruiser260517, 15 Octobre 2018

The staffs were very kind and pleasant; they listened well and helped the issues for customers including me. The room was so clean and well equipped. Since I had great time here on my last business trip, I booked again and am staying now. :)

"Contracters fav!"
Robert W, 14 Octobre 2018

Close to Camp Pendleton and In and Out is across the street! Rooms are super clean and well appointed! The breakfast is pretty decent and the staff is superb! Parking is kinda tight! It's a bit more pricey then the Best Western south of there but you get what you pay for!

"Just beachy"
Lori J, 14 Octobre 2018

We stayed here with our grandkids to go to Legoland and play at the beach. Austin checked us in, gave us a discount coupon to the Oceanside Broiler Restaurant, had a wonderful dinner our first night on vacation! Highly recommend the Red Snapper. Austin was so welcoming, he set the tone for our trip. We really enjoyed our stay. Comfy rooms, great breakfast,friendly staff.

Owner Response, 14 Octobre 2018

Dear Lori J, Thank you for choosing the Best Western Plus Oceanside while visiting Legoland. I am glad Austin was able to assist with dining suggestions and you enjoyed your stay!! Sincerely, Paul

"Best Best Western experience"
isarod2424, 05 Octobre 2018

I usually stay in the one in Escondido but from now on I'll be staying here in Oceanside.. The staff was super friendly.. Check in and check out was easy and fast.. The room was nice and clean. The bed was very comfortable, I slept like a baby. The breakfast are was very clean, it had a bit of everything even a waffle maker.. Everything I enjoy for breakfast. The staff was very nice and friendly..

Owner Response, 05 Octobre 2018

Dear siador2424, Thank you for choosing the Best Western Plus Oceanside Palms. I am happy that my staff exceeded your expectations and you found the hotel accommodating, clean and enjoyed the complimentary breakfast....I really appreciate the fact that you slept "like a baby" as this is our goal...a good night's sleep! I hope to see you back soon! Paul Terzis GM

"Nice stay in Oceanside"
stevediorio1960, 26 Septembre 2018

This seems to be the best chain hotel in Oceanside.It is in between two marginal hotels,but,..there were not any problems or issues.Check in,staff,room,breakfast,..and check out were all satisfactory.

Owner Response, 26 Septembre 2018

Dear stevediorio, Thank you for choosing the Best Western Plus Oceanside Palms! I am sincerely happy everything was satisfactory. Best regards, Paul GM

"Wonderful stay at Best Western Oceanside Palms"
paw1114, 22 Septembre 2018

Went to Oceanside for a few days and stayed again at Oceanside Palms. The staff was very courteous and attentive to our needs. The hotel is very clean and I love that it has a microwave and refrigerator in every room. Coffee is available 24 hours a day. Breakfast is served daily. Griselda was great to deal with and an asset to Best Western.

Owner Response, 22 Septembre 2018

Dear Paw1114, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad you enjoyed your stay the amenities and especially the friendly staff such as Griselda. Based on the review I am sure you meant to give one than the one circle. Sincerely,

"the best ,"
Denise M, 22 Septembre 2018

best western saved us from motel 6 we didn't know motel 6 had moved but to a really bad place right next door and I wouldn't stay there when it was pacifica either, so thanks to Ashley hes the best front desk ever, and angelica too thanks for their wonderful service they are the best,

Owner Response, 22 Septembre 2018

Dear DeniseM, Thank you for choosing our hotel and I am glad we met your expectations. Sincerely,

"Home away from home!"
Mark O, 21 Septembre 2018

we felt welcomed from the moment we arrived.....front desk staff treated us like family....even helped us learn how to use uber for the first time......gave wonderful recommendations for dinner and places to visit that were spot on!!!!! The breakfasts were the best we've ever had at any hotel....! Didn't even have to ask for extra towels....extras already on the shelf in the bathroom....walk in shower was an awesome added bonus! we will be back again!!!!!! special thanks to Angelica and Austin.....but everyone was great to us!

Owner Response, 21 Septembre 2018

Dear Mark O. Thank you for choosing the BW Plus Oceanside Palms. I am glad we exceeded your expectations and that Angelica and Austin made such a difference! Sincerely, Paul GM

"Great Staff, good location, excellent value"
sheise43, 19 Septembre 2018

Looked after well, no surprises, well done!The hotel is situated just off the highway and close to everything you need.The staff was fun and very helpful. The hotel is cute and well maintained.Easy parking and access.

Owner Response, 19 Septembre 2018

Dear sheise43, I am so happy you had a great stay at the Best Western Plus Oceanside Palms. Sincerely, Paul

"Room Rates???"
tonijohnson2, 12 Septembre 2018

My bill on checkout shows one amount....then on my credit card it was credited....then I was charged higher amount....What happened?? Otherwise this place is great!! This is my second time here, and hopefully not my last!!

Owner Response, 12 Septembre 2018

Dear tonijohnson2 Thank you for your great review and looking forward to your return. I have asked my accounting to check the accuracy of your bill as the only charge on your account should be the one you personally authorized upon check in. Please let me know if you continue to have this issue. Sincerely, Paul GM

"5 Star Best Western"
Matthew M, 10 Septembre 2018

Great Hotel, we were able to check into all 3 rooms about 2 hours early. Austin at the front desk was super nice. Unbeatable location and a very nice pool. I left very early so I did not get a chance to use the fitness center or try the breakfast.

"Fantastic"
joellebewa4, 09 Septembre 2018

Fantastic place to stay! The room was very clean and exceeded our expectations. The staff was very professional and helpful. The cost of the room was well worth it! I would highly recommend this hotel.

Owner Response, 09 Septembre 2018

Dear joellebewa4, Thank you for staying with us!!! We all appreciate the great review and your willingness to recommend our property!!! Sincerely, Paul

"Great Location and Clean Rooms"
Doug W, 08 Septembre 2018

We stayed here over Labour Day long weekend and it was a perfect choice. Read many reviews of this hotel and glad we chose this one. Traffic was just crazy all the way from Anaheim. About a 1km jog to the pier area of the beach accessible via Surfrider Way. Running on the Strand was a great way to start the day. In / Out Burger practically across the street. Pool looked good but didn't get a chance to use it. Saw 2 bbq grills in the pool area too. Loved the fire pit in the front patio and had drinks / snacks there every night. Rooms were very clean. Fast internet although seemed like we had to re authenticate once in the morning. Breakfast had 3 waffle maker stations with all the fixings. Good hot item choices and healthy options too like yogurt and fruit. Staff were very friendly.

Owner Response, 08 Septembre 2018

Dear Doug, Thank you for choosing the Best Western Plus Oceanside Palms while visiting. The staff and I are glad you enjoyed your stay as well as the many amenities such as the complimentary hot and cold breakfast. We all hope to see you back soon. Sincerely, Paul GM

"Best hospitality in oceanside!!!!"
Kyle S, 04 Septembre 2018

Shout out to Austin the supervisor at this location. He really knows how to talk to people with respect and went out of his way for my wife and I to accommadate us in such short notice! Also a huge shout out to Holly a receptionist at the front to deal with our bull crap and gave us great knowledgeable information about the area and accommodated us for comforts and anything we asked she was on top of it we didn't even really have to ask you already had it waiting for us thank you guys for a great experience there a Best Western we will recommend it to all of our friends and family you guys are awesome! You don't find Hospitality like this anymore thanks again guys you guys rock!!!

"Hospitality at it's best"
Misty V, 04 Septembre 2018

This hotel is amazing. Rooms are big and very clean. The hospitality of the staff is untouched. Austin and Holly went above and beyond for my husband and I on every occasion. Would recommend to all family and friends.

"Oceanside Gem"
rodolfog338, 03 Septembre 2018

Conveniently located within walking distance of the ocean,restaurants, and shops. I highly recommend this location for its overall quality and customer service; it is truly an Oceanside gem! Chris and Amanda at the front desk were very friendly and professional.

"Beach Trip"
griselda1016, 02 Septembre 2018

We went to oceanside for a family beach day, I'm so happy I booked this hotel great location clean rooms great coffee & the breakfast was the cherry on top! I would recommend this hotel and I'm defenetly coming back!

Owner Response, 02 Septembre 2018

Dear Griselda1016 We are glad you stayed at the Best Western Plus Oceanside Palms for your family beach day. Our hotel is ideal for beach getaway as it is within walking distance and our parking is free (great savings). Thank you for recommending us and we look forward to your return! Sincerely, Paul & Staff

"Breakfast was surprisingly good"
World Passport, 31 Août 2018

We walked from the Metrolink station, about 20 minutes. The area is okay. There are lots of other hotels or motels next to each other. Room was spacious and clean. There's a tea/coffee maker and a small refrigerator. AC is quiet but if you book a room with 2 queen beds, one of the beds is pretty close to the AC unit that is located right below the window. It's freezing cold at night and stuffy if you don't turn it on. So the entire night I kept turning it on and off. There were 3 of us in the room. For a couple, it's best to book a room with 1 king bed so the bed won't be so close to the AC unit. Breakfast was surprisingly better than expected from a Best Western chain hotels. The rate is not cheap on weekend (summer). We paid almost $300 for a refundable room.

"Worth it"
sledgefox, 30 Août 2018

We were looking for a hotel in a beach town during our visit to Legoland and this fit. Good place, No complaints. Pros - Good breakfast. included warm break fast options like sausages, scrambled eggs, etc. - Clean rooms everyday - Pool Area Must say that the breakfast staff is doing a great job efficiently restocking the breakfast area. Cons - Location is just OK. While this is close to the beach, would look at some of the hotels AT the beachside next time. It is near the freeway though.

"Nice Lobby and Oudoor Spaces. Indifferent Staff."
ruinslover, 23 Août 2018

This hotel is fairly well located in Oceanside and decent compared to the majority of hotels there. There is nothing particularly terrible or wonderful about it. The bed was comfortable, the pillows were not great. Breakfast was acceptable, but the food was not high quality.

"Friendly Front Desk"
ruzedpablico, 22 Août 2018

After a long day of driving, we walked into Oceanside Best Western to meet Brandon at the front desk. Hands down, he is the friendliest and most helpful person we've seen this whole trip (consisting of 9 hotels in 5 states). The hotel was clean and comfortable. The breakfast was good with a lot of choices for the family. The area was close to the marina for dinner and beach as well. Overall a great experience, starting with Brandon.

"Best hotel in Oceanside!"
jeannesells4u, 22 Août 2018

We have been visiting the north county of San Diego for the last four years. We normally read reviews of hotels before we select one in this hotel had really good reviews. The beds were the most comfortable beds we have slept in such a long time and the pillows were big fluffy and wonderful. The location is awesome and the staff is helpful and friendly. I definitely would recommend this hotel to anyone coming to visit the area. The breakfast buffet was fresh and had a lot of different options. The staff is also very helpful in the breakfast room ! The rooms are clean and spacious in the exterior the hotel is very nice with plenty of parking. We would definitely stay here again and recommend it to others!

"Friendliest Staff"
Renee' D, 17 Août 2018

Nice rooms, great breakfast and good location. Every staff member I came in contact with was super friendly. The front desk went above and beyond to make me feel welcome and met my every need. They could not have been more accommodating.

"Best location for North San Diego"
rogersison, 17 Août 2018

Looking for a great place to stay? Look no further! Great place and best service! I come here every two weeks and it's always clean and professional. Conveniently located to shopping and dining. 10 minute drive to LEGO land.

Owner Response, 17 Août 2018

Dear rogersison, Thank you for your loyalty to our hotel! I appreciate the excellent review and please stop to say hi next time you come. Paul Terzis GM

"Great place to stay"
rsergieva, 07 Août 2018

We stayed here for 2 days and loved it. At the front desk Brandon and Angelica were wonderful. They were helpful and even suggested some good restaurants upon my request. The rooms are clean and very quiet.

"Just what the doctor ordered!"
Katherine H, 06 Août 2018

I was under a lot of stress and my doctor told me I needed to get away and relax. Drove down and spent 2 nights here. It was wonderful! The pool temp was perfect, the spa temp was just that right sweet combo of being warm and relaxing but not so hot you're ready to jump out in 5 minutes. Friendly staff, surprisingly quiet, even though there were a quite a lot of families with small children.

"Great Hotel"
B M, 06 Août 2018

Came out to the area to visit my son stationed at Camp Pendleton for a few days and wanted something close to the base so he could easily get to and fro from the base. This was a perfect location. The hotel was very clean and within walking distance of beach and pier. So we were able to park the car and not have to deal with finding parking spaces closer to the shore. I think the hotel was at capacity. Staff was very, very friendly and helpful. Breakfast was amazing and the workers who were maintaining/restocking it were very efficient. The breakfast area was completely full with guests (including outside seating) and yet, they maintained all the selections. I was very impressed.

Owner Response, 06 Août 2018

Dear B M First, thank you and your son for service to our Nation, I am very pleased we played a role in making this visit exceptional and thank you for recognizing our staff while you enjoyed our complimentary breakfast. Hope to see you back soon! Sincerely, Paul GM

"Excellent!"
carriern428, 04 Août 2018

Stayed here 7/9-7/13/18. Wonderful stay! Excellent accommodations, walking distance to the beach. Plentiful, delicious breakfast offerings. Nice pool, nice hot tub. Room was spacious and clean. Housekeeping was always timely and left the room clean and tidy. Great value. Would DEFINITELY stay here again if we ever found ourselves back in Cali.

"Memorable visit"
LimaFamily06, 03 Août 2018

Once again we experienced outstanding customer service. From the time we arrived to the time we left. Everyone was welcoming and willing to help. Veronica in the breakfast area, was amazing always offering assistance with a smile. She made everyone feel welcome and at home. Thank you Veronica and the rest of the staff for being such great hosts. We are looking forward to another stay.

"Lauren visit"
Frank L, 03 Août 2018

We spent three nights here through today and are coming back Sunday night. The location is close to the downtown, Pier and Pendleton, we were here to see out daughter. Rooms were well kept. The breakfast staff is remarkable. We were here 8/1-3. I had a coffee spill Wednesday morning and they were all over it and concerned about me. They were ready to get you anything you needed to make your breakfast a delight. Food was great too. Thank you for making our visit a pleasant one!!

"Great service and nice room, Terrific family location"
kslaboch, 01 Août 2018

The staff at the BW+ were super attentive, our family of 4 stayed for 3 nights in July 2018 and the employees made us feel like friends. They were great about stocking pool towels, answering questions, and the breakfast was a great variety (and they kept it full of options each morning). Location-wise, it's not far from the ocean and plenty of restaurant choices. The pool and hot tub area were popular for families and groups to eat meals and BBQ together. The room itself was good; we did have to move rooms an hour after checking in due to a plugged sink in the first room we were given... but we had no further problems with the second room and we slept well on the 3rd floor. The bathroom had a triangular-shaped shower, which was unusual. We really enjoyed our stay and hope to return someday.

"Family Beach Vacation"
Julie H, 31 Juillet 2018

The staff at this property were amazing! Our check in process was quick and easy. My family enjoyed the complimentary breakfast-something for everyone. Our room was comfortable, although I wish I had know there was only a shower and not a tub. Access to the places we wanted to visit in Oceanside and Carlsbad were a quick drive. There were a mix of other travelers staying at the hotel-soccer teams, mission trips, international travelers and family vacationers like ourselves. We had a pleasant stay and would return!

Owner Response, 31 Juillet 2018

Dear Julie, I like to thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am also happy you enjoyed your vacation and our wonderful free hot and cold extensive breakfast. I will check and see why we did not offer you the option to upgrade to a premium room so to accommodate the need for a tub, our premium rooms feature a tub. I am looking forward to your return. Sincerely,

"No complaints. "
mrwalker123, 18 Juillet 2018

Stayed here for two nights with my family. Ok location, not very far from the beach. Plenty of parking, at least when we stayed there. The room was clean. Guest laundry conveniently located by the elevator. Friendly staff. Would stay here again.

"Vacation Destination Hotel"
Shane G, 18 Juillet 2018

We have traveled to Oceanside many times and love staying at the BW+ because of the location and price. It is very conveniently located to the harbor area (walking distance) and the main drag of Oceanside. The staff has always been friendly and accommodating. We will be back again soon.

Owner Response, 18 Juillet 2018

Dear Shane G, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am glad that we met your expectations and appreciate your loyalty. Sincerely, Paul GM

"Trip away from home"
Braitton E, 14 Juillet 2018

Great service the man here named Austin was wonderful he made sure we were all comfy and cozy as well as the rest of the workers.. Austin was just the one I had talked to and he was very friendly and very well professional.. Thank you and a big shout out to Best Western Plus Oceanside Palms

"Very pleasant stay"
DanDB1974, 13 Juillet 2018

Very clean rooms. Shower is a little small. Staff at all level are friendly and pleasant. Great breakfast bar included with the stay. The only issue is the super slow internet. Perfect stay if internet works.

Owner Response, 13 Juillet 2018

Dear DB1974, Thank you for your review. I have forwarded your comment about the internet speed to both out IT company and the internet provider, Cox. Overall it looks you enjoyed your stay and thank you for complimenting the staff. Sincerely, Paul T

"Fantastic Place to Stay"
slgreen09, 11 Juillet 2018

Not only is this within walking distance to the beach, it is also a very nice hotel with amazing staff and the breakfast is great! We highly recommend this hotel! The staff was so helpful and very accommodating! Thank you Best Western Plus!!!

Owner Response, 11 Juillet 2018

Dear slgreen09, Thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside CA. We are pleased that you enjoyed the complimentary full breakfast and the staff exceeded your expectations. We also appreciate recommending our hotel to those planning coming to our town. Sincerely, Paul GM

"Great place"
Jennessyhennessy, 11 Juillet 2018

We stayed here for a few nights took my family out there , friendly staff. Clean rooms. Short distance to the beach . Easy highway access. Restaurants near by. Would recommend this place, family friendly.

Owner Response, 11 Juillet 2018

Dear Jennessyhenenessy, My staff and I thank you for choosing the Best Western Plus Oceanside Palms. I am thrilled we met your expectations, you enjoyed what our city has to offer in a very convenient way and recommending us to others. Sincerely, Paul

"Waffles by Tracy"
Raymond M, 09 Juillet 2018

Well this is a well run clean hotel. Tracy will help you make yummy waffles! And will brighten your morning, the breakfast is better than most hotels. Excellent tv viewing, nice pool, and superb location, close to harbor.

"The most dopest and friendliest staff!"
willowandtara2012, 06 Juillet 2018

Angelica, Griselda, Chris, Austin, Holly, Racheal, Adriana, and Gaby all deserve a bonus for their hardwork! They are very professional, funny, and energetic, they never skip a beat! You all keep it up and dont look down! ??????????

"Impressive!"
Rebecca T, 01 Juillet 2018

Impressive! This hotel is on my list of places to stay in Oceanside. The hotel is impeccably clean. They have a friendly and helpful staff. Amenities such as washers and dryers, spa, heated pool, outdoor gas grill at the pool, gym, business center and an outdoor area with tables next to a fire bowl. The breakfast was delicious with a menu that varied every day (we stayed 4 nights). There is also the option to eat breakfast outside on the adjoining patio dining area. The hotel is within walking distance of the beach, shopping and restaurants. It is a great value for the money. The hotel has a very peaceful relaxing vibe. It is a great place for families, business trips and couples.

"Austin went far and beyond !!"
igormisas, 25 Juin 2018

After arriving to Oceanside at 1:30am I discovered my hotel was one of those hotels from hell !!! Left this place at 3am lookinf for a Hotel, arrived to Best Western Plus Oceanside Palms and the front desk attendant "Austin", helped in everyway possible!! He did not have a room for that first night but he took it in his hands to find me and my family a place to stay, he did not only find a place but he found it at a convenient rate, almost 50% less then the rest of the hotels in the area. The following days from there on I stayed in Best Western Plus Oceanside Palms, at a convenient rate, 5 star attention, clean rooms, good breakfast and great staff !! Recommend it 100%

"Short But Sweet"
Andrea M, 23 Juin 2018

We checked-in to the hotel pretty late at night and then out again rather early the next day. BUT... our experience was great. The staff was friendly and fast, and the room was comfortable and beautiful. They have great amenities and the breakfast was plentiful and delicious. Thanks to Tracy and her staff for doing such a great job keeping the food fresh and full as well as quickly cleaning tables for the next guest to find a place to enjoy their meal. Thanks to Monica at the front desk for multi-tasking by checking me out of the room while helping fulfill another guest's needs. She was very fast and friendly and ensured I had the best possible stay. Thanks Best Western Plus Oceanside Palms!

Owner Response, 23 Juin 2018

Dear Andrea, Thank you for choosing the Best Western Plus Oceanside Palms. I am thrilled you had a wonderful experience and my staff, especially Trace and Monica, offered excellent service. I am also pleased you had the opportunity to enjoy our complimentary full breakfast!. Sincerely,

"comfortable quiet stay"
kimmie l, 20 Juin 2018

We only stayed for one day and night but had a very pleasant experience. The room was nice and clean and most importantly it was quiet. Waking up in the morning, I almost forgot I was in a hotel with a bunch of other people all around me in other rooms. Breakfast was decent though I wish they had more healthier and natural options. Cereals were all pretty sugary. A nice surprise was gluten-free and dairy-free options if you ask. I believe her name was Tracey, she was very pleasant, got me some soy milk (Pacific brand, wasn't expecting something that nice) and I heard her chat with other guests and making helpful recommendations about what to do and places to go. There were plenty of condiments and they obviously pay attention to detail, there. Nice natural-leaning toiletries. I'd definitely stay here again.

"Definitely overrated in a bad area"
traveltime111, 16 Juin 2018

I walked in here and sat in the lobby less than a half hour to charge my phone so I could check reviews for this hotel and transfer money to my bank account for payment. First of all, the lobby is not much larger than a bathroom with tacky, cheap looking, uncomfortable furniture. The staff were watching the lobby TV and only after 20 minutes did they think to put the remote back so customers can see what they want. They also ignored me when I walked in. When I tried asking about rates/rooms the only person to make eye contact was a small, dishevelled, poorly dressed man with no name tag or anything to indicate he worked there. He was just staring at me relaxing on the customer side of the reception desk. He quoted me over $400 for 2 nights which is frankly ridiculous for a budget hotel chain outside of a major city. I said I wanted to check review sites while charging my phone which was another 10 minutes. With no one else in the lobby and a mostly empty motel, he demanded I leave the premises immediately for sitting in the lounge checking info on it on the internet(consider my time there was less than a half hour). He also refused to show me a room first. This rude character ranks in my bottom 10 ever encountered for business managers at hotels or restaurants. The area is also sketchy with a strip club nearby and fast food across the street=no nice atmosphere compared to a nice hotel on the beach.

Owner Response, 16 Juin 2018

Dear Traveltime111, I believe you are reviewing the wrong property. Many of your descriptions do not fit our hotel, the lobby, the staff without uniform, we do not have a lobby TV as our TV's are located in the business center, lounge and dinning room area, we also not a motel as we are a 3 Diamond AAA rated mid scale hotel. I also and sincerely believe that had you stayed at our hotel, it appears you did not stay at the property, your review would be very similar to the 900 other reviews we have received. Sincerely,

"Most AMAZING customer service ever"
David E, 09 Juin 2018

From the moment I walked through the doors, I was instantly greeted by two amazing associates. I learned their names were Angel & Monica. They both made me feel extremely welcome, as if they truly wanted me there. They were both extremely helpful in getting checked in and making suggestions for things to do that evening. Every time we walked through the doors, no matter who was there, they would welcome us back with excitement. The morning crew at breakfast was great as well. Best free breakfast EVER!! Easily a $15 buffet, included in the price of the room. Every employee from the General Manager (who I talked to on Saturday morning at checkout) to front desk to breakfast crew, everybody was very friendly and helpful. Room very clean and comfortable beds. Top notch hotel! Great Job to your entire team!! It all starts at the top and flows down. This is a 10 star hotel on a 5 star scale!

"Excellent Customer Service"
Dolphintravel247, 06 Juin 2018

My friend and I stayed here two nights ago. They had exceptional customer service, just like the Best Western Inn and Suites in Aurora CO. Everyone was very friendly and educated on the surroundings of the area. We received a little history lesson along with our stay!

"Love this location!!!"
melissastraugh, 31 Mai 2018

My fiancé and I stay at this hotel at least every month and we have had the option to stay elsewhere yet we still always choose this one. The service is phenomenal!!! Every time we've come, each staff member is so friendly and helpful. Just checked in recently and Monica greeted us with such a friendly smile and even though she was in training, she was doing an excellent job. Very friendly and signed us up for rewards!!! Definitely recommend this location, it's close to the beach, right in the middle of downtown, and the breakfast is delicious!

"Walkable to restaurants and pier"
Pittmas, 28 Mai 2018

Good pricing, comfy bed, very clean room (I bring my blacklight flashlight and always check; the room was almost perfect.) Great breakfast. Our foom looked out on a noisy trailer park, so be certain about which side you are booked on. No bathtub at the standard room rate; they wanted more money to switch to a room with a bathtub. Big disappointment.

Owner Response, 28 Mai 2018

Dear Pittmas, Thank you for choosing the Best Western Plus Oceanside Palms. I am glad to know that you enjoyed you stay and approved of the cleanliness and hot or cold complimentary breakfast. What is interesting about your comment on bathtubs is that we had them until 2016 when Best Western new directive made us convert to new stylish showers. We do however feature bathtubs in our premium, kitchenette rooms. Sincerely, Paul T

"Great Hotel"
Achie C, 22 Mai 2018

Great hotel and very friendly staff that bent over backwards to help us find deals and a Great Place to Eat, clean and comfortable bed, Great Breakfest only a mile or two to the ocean/beach. Great Resturants near by.

Owner Response, 22 Mai 2018

Dear Achie C, Thank you for choosing the Best Western Plus Oceanside Palms. I am really pleased we met your expectations and you had a wonderful stay while visiting Oceanside. Sincerely, Paul Terzis GM

"Excellent Value"
Vadnais C, 22 Mai 2018

Was impressed that they had reading lights over beds. Also that they had remote in glove that said it was clean and sterile! That was a first that I saw this. Excellent idea to keep remotes cleaned!! Good price for mid week. But the distance to walk from 3rd floor to ice makers and elevator very far and a work out! But all and all a great place to stay!

Owner Response, 22 Mai 2018

Dear Vadnais C I am glad you chose to stay at the Best Western Plus Oceanside Palms. Thank you for noticing the little things that make a stay at our hotel a great experience. I am happy to announce that a new elevator was installed on the other side of the building, should be in service soon. Sincerely, Paul GM

"I liked it!"
Melissa B, 20 Mai 2018

We visited Oceanside for our kids' birthdays. I looked all over for an affordable room that would accommodate 4 people. For those of you who have teens know that one teen girl and one teen boy does not usually make the kind of combo where they want to share a bed. Now these are my step kids so sharing a bed wasn't super comfortable for me either. We arrived at the hotel and I had searched like crazy for a place with 3 beds OR 2 beds and a sofa bed. I swore that's what I reserved here however when we got here it was a King bed and sofa bed. Oops. The girl at the front desk said they dont have those kinds of rooms so I'm pretty sure I misread. She assisted me with changing it to a room that was larger in size with 2 queen beds. The kids volunteered to share. The room had a kitchen, huge bathroom, dining area, fridge, and microwave. It was actually perfect for us. With my government discount it was $167 which I felt was good. Deposit was $50. The hotel was really nice and had a small gym, pool, jacuzzi, and served a full and complimentary breakfast from 6am to 10 am. To me that was well worth the price considering how much it is to feed 4 in a restaurant and the breakfast was good. ALL of the staff was nice and on top of their game. FYI, the beach and restaurants were all walking distance from the hotel as well. If/when we go back this will more than likely be where we stay again. Enjoy!

Owner Response, 20 Mai 2018

Dear Melissa B Thank you for the perfect rating. I am also glad my staff was able to make your stay great by making some adjustments. It is also an enormous compliment that should you return you will again stay at the Best Western Plus Oceanside Palms Sincerely, Paul

"Best Stay/Staff Ever"
Paul j, 06 Mai 2018

This Hotel is clean comfortable and in a great location. Great breakfast as well. But the staff put this Best Western over the top. Every person we encountered went out of there way to be friendly and welcoming. The only regret we had was leaving this awesome hotel one day early to stay at the Hilton Garden inn San Diego. We wanted to visit Little Italy/San Diego bay front and have a short drive to the airport. They did let us check in super early but what a mistake we got an adjoining room which was loud ,A/C kept shutting of making the room hot . The person in the adjoining room left tv on when they left but when they came back at 1:30 am I had to call . They came right up but you can still hear everything. The staff didn't ask at check out if are stay was good and didn't seem to care if it was or wasn't. For twice as much money per night. Next time we will stay at this fantastic Best Western and take the train down(very convenient) to in enjoy Little Italy and the San Diego bay front. If you want to get in right the first time stay here.Thank you Best Western Plus Oceanside Palms! Best Stay/Staff ever!

Owner Response, 06 Mai 2018

Dear Paul J First, great name!!!! What an awesome review and I am so happy that we exceeded your expectations....I am very proud of the staff's friendliness. I also appreciate the recommendation as word of mouth is invaluable! Looking forward to welcoming you back. Sincerely, Paul GM

"Great!"
kbob00890, 05 Mai 2018

Amazing place to stay. Rooms are comfortable. There's a grill outside next to the pool! Oceanside pier is close by!! Breakfast was always good!! The staff were very helpful. Checking in was fast... check out was easy.

Owner Response, 05 Mai 2018

Dear kbob00890, Thank you for choosing the Best Western Plus Oceanside Palms. It is great to know we met your expectations and you had a great stay! Sincerely, Paul

"A Gem!"
mrsolgin, 02 Mai 2018

We are so happy we found this place. The staff goes above and beyond to make sure their guests are well taken care of. The full breakfast was fantastic: bacon, eggs, waffles, yogurt, fruit, toast, etc. Registration was simple, the room was nice, the pool serene. Everything was wonderful and we are already booked to return this summer!

"Excellent experience"
ericclapper4, 29 Avril 2018

Great staff, decent rates, nice room, good free breakfast. We got in late but everything was still great. Loved the room with nice shower (not just the typical tub shower plastic fixtures. ) Breakfast was good and a lot more than just pastries and bagels like at some places.

"Loved the pool"
WalterbWa, 29 Avril 2018

One of the better pools I have used at a BW. The rooms were nice but not much in the way of views. Parking was catch as catch can. It was a long walk in the rain (yes rain) to the restaurant from our room.

"Refreshing Stay"
Patrick H, 25 Avril 2018

Registration was fast and easy. Attendant was very accommodating and informative, providing a room with the best available vantage point and recommendation for dining at the harbor. It was necessary for us to check out early the next morning so we missed the 6 am breakfast. However, the night attendant Ashley was extremely helpful by recognizing this and prepared a very welcomed "sack breakfast of yogurt, fruit and breakfast bars. This was totally unexpected and so much appreciated at such an early hour (3:00 am).

"Oceanside Weekend visit"
danielrkagan, 19 Avril 2018

Hotel has nice extierier and good location. While breakfast was very good and above average for being included in the price, I felt that the $225+ / night fails to deliver on overall value. Room was big and had a nice fridge, A/C barely worked and pillows were horrible.

Owner Response, 19 Avril 2018

Dear danielrkagan, Thank you for choosing to stay at the Best Western Plus Oceanside Palms. I value our customers feedback both positive and negative so to always improve. We carefully price our product to always offer value with many free amenities such a large breakfast selection with both hot and cold items, free parking, a significant value for a hotel so close to the beach, free Wi-Fi and concierge services. I always encourage our guests to sign up for Best Western rewards and take advantage of discounts and points that add fast for free nights and other offers. I hope to see you back soon. p.s.The A/C was replaced.

"Home Away from Home"
Jocelyn L, 06 Avril 2018

We arrived late in the evening at this hotel after a long day from Legoland and everybody is so exhausted. I thought the check in process is going to be hassle but I was wrong. It was lightning fast and we are in our room in no time. The following morning, we went to the breakfast area, they have a huge selection of food and one of their staff, Stacey is so amazing. She is definitely the person you want to see for you to start a great day. The location of this hotel is great. Everyone is nice.

"Excellent Hotel for Business & Family Stay"
Michelle B, 04 Avril 2018

I'm a busy business traveler and chose this hotel online. The photos match the hotel; it is simply outstanding in service, amenities and overall look/feel. It's hard to create a space for both business travelers and families that works for everyone...but this hotel does it. I was really impressed with the service and the upgrades throughout the hotel. Fantastic place!

Owner Response, 04 Avril 2018

Dear Michelle B, Thank you for choosing the Best Western Plus Oceanside Palms. I really appreciate your comment and recognition that we offer service and value to both leisure and business travelers. Sincerely, Paul Terzis GM

"Your best option for hotels in Oceanside, CA"
savannah916, 03 Avril 2018

This hotel rocks. I had to stay there for several weeks because of construction at my apartment. The staff were incredibly friendly, offered personalized service, and were attentive to guests' needs. Good location, CLEAN rooms, free breakfast, mini-fridges in every room, across the street from In 'n' Out. I want to list all the staff who helped me while I stayed there but really...EVERYONE employee there is great. Everyone. I didn't meet a single staff member who didn't make me smile or laugh in some way. It's not the least expensive hotel in the area but you can be sure that at this hotel you're getting quality service, clean rooms, and extremely professional staff. Thanks, y'all!

Owner Response, 03 Avril 2018

Savannah916, Thank you very much for recognizing my staff, they are a big reason we receive so many positive comments. Sincerely, Paul Terzis

"Great location, great employees"
dianamichellesa, 31 Mars 2018

Great location hotel was really nice. Employees are always smiling great customer service. Will be back for sure. All amenities look great. The lemon water at check in is a nice touch. All areas are pretty clean

"Good place to stay"
Mameex3, 19 Mars 2018

My kids and I stayed at this hotel during spring break for 3 nights. I usually book suites but my friend already had a room there. It did not disappoint! They room is small but comfortable and clean. It has a big restroom and shower. Hot breakfast with many options. Staff was very friendly. I definitely recommend. Plus it had a nice, far view of the ocean.

"Very Comfortable, and Convienient!"
Nina B, 18 Mars 2018

This was a business trip, but if I need to be in the area in the future, I will remember to look up Oceanside Palms for a room! I'll be back! I really felt the staff was helpful in selecting a night life spot for a mixed group of co-workers. The suggestion of Masters Kitchen & Cocktails was spot on for dinner! I highly recommend it!

"Great breakfast, wonderful stay!!!"
Risa A, 18 Mars 2018

Great hot breakfast bufffet, laundry mat available and pool and hot tub was great after the ocean. Tracy the breakfast attendant was delightfully friendly and made our morning's great. The hotel lobby was fresh and beautifully decorated.

"Convenient"
Robert U, 17 Mars 2018

Property is convenient to beach, San Luis Rey Trail, and harbor restaurants. All within walking distance. Being able to walk is important since all streets are metered parking. Property is very clean and staff are very professional and helpful.

"Great Service and Value"
cassandra2009, 17 Mars 2018

Wonderfully pleasant BW Plus. Terrific staff, nice amenities, good rooms, decent breakfast, very clean. Good location and incredible value. Really, there is nothing more than could have improved our stay.

"Solid 3.5, close to beach"
ChatWithMatt, 15 Mars 2018

Hotel is nicely appointed. We reserved the room with the kitchenette. The kitchen area is extremely small, but works. The hotel sits on a strange intersection which has visitors crossing the double yellow line most of the time to turn into the parking lot, with traffic behind you wondering what you're doing. Good breakfast in the morning. The rooms were extremely noisy. My suggestion is to stay as far away from the pool as possible. "Close to the beach" means a 10-15 walk. It won't be our first choice in the future, but I wouldn't avoid it.

"Great hotel, clean, comfortable and close to the beach. We would stay here again!"
Ainsley M, 13 Mars 2018

Great hotel, clean, comfortable and close to the beach. We would stay here again! Oceanside Harbour is nearby which consists of some nice shops and restaurants. The hotel is situated close to the train station for ease of getting into San Diego

"pleasant hotel stay"
Alberto P, 13 Mars 2018

This hotel was clean, the staff was very pleasant and helpful. I will stay here again when I return for a visit. Close to Oceanside beach, pier and harbor. Great beach town and close to Camp Pendleton.

"Good value for the location"
Tim95624, 07 Mars 2018

Spent two nights in late January for a family event in Oceanside. A little difficult to get to but the room was clean and staff were friendly. The free breakfast offered a wider variety of choices than some other places we have stayed. We would stay again.

"Great/informative front desk"
User, 18 Février 2018

The front helped my wife and I decided on a place to grab some grub. Angelise even gave us a map. Our tv wasn't working either when we first checked in but they sent up the maintenance guy ceaser he was very friendly talked to us about our trip and he gave us some advice on where to visit here in oceanside while he was trouble shooting whatever box was on the back. Breakfast was delicious and the pool and Jacuzzi helped us relax. Will be coming back for sure.

Owner Response, 18 Février 2018

Thank you so much for staying with us. It's wonderful to hear our team was able to help you out during your visit and make you feel comfortable. We look forward to having you back in the near future. Best Always, The Oceanside Palms Team.

"Great stay, Welcoming facility, terrific staff"
Kevin M, 12 Février 2018

We've stayed at this facility many times. Our stay was made particularly comfortable because of the attention to detail. I would like to mention Angelica in particular for her enthusiastic and welcoming attitude. She is great!

"Close to all the area attractions and beach."
941virginiag, 08 Février 2018

The hotel is well appointed and close to the beach and Oceanside Harbour. Would recommend this area of San Diego for future vacations! The staff were friendly and made every effort to make the guests feel welcomed and relaxed. Breakfast was always a pleasure, they even made sure we were comfortable for our family Super Bowl party ! ( a great game in spite of a Pats loss, congrats to Eagles Pa ).

"Superb"
maryM4385RX, 07 Février 2018

Where can I start? This is the best place to stay starting with the friendly staff with good morning to the amazing breakfast and fast internet. The location is perfect and the price is perfect. The cleanliness cannot go unnoticed! Thank you for an excellent time!

Owner Response, 07 Février 2018

Dear maryM4385RX, I like to personally thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside. I am very pleased that we met your expectations and you had a superb stay!!! Sincerely, Paul C Terzis

"Good for business - nice breakfast and easy parking."
nano805, 03 Février 2018

Overall the hotel is very good. Super clean and new. Check in was a breeze. Paid $150 per night. Wifi is strong and easy to stream Netflix. Only gripe is the shower pressure. Felt I was taking a shower with a tiny stream of water. Centrally located with access to the freeways. Parking is safe and free. Bathrooms are nice and good sized.

Owner Response, 03 Février 2018

Thank you for choosing to stay with us for your business trip to Oceanside. We're glad to hear you enjoyed your visit with us and hope you can come back again soon. Please reach out to us to let us know which room you were staying in so we can look further into the water pressure in the shower. Best Always, The Oceanside Palms Team.

"Two night stay in Oceanside"
m_m_mendoza_mm, 03 Février 2018

If your looking for something affordable and elegant looking. This is definitely a winner. There complementary breakfast is definitely better then most affordable places. The room comes with a kitchen in case you are wanting to cook yourself. Complete with utensils, pots, pans, and anything else you might need. The pool wasn't all that. But they are very close to the beach. Better off going to the beach. Parking how ever I can't give you a rate on that. I didn't bring a car on this stay. Reason for a good experience there staff during my departure was not friendly and gave me dirty looks. Also when I asked for a bag with please and thank you. I did get a your welcome attitude more of can you please just leave. That is my only reason for not giving them excellent. You should have more caring employees like the perso during my check in. I checked in at night she was alone and had a positive metal attitude. Made my family and feel welcomed. She checks us in, in a timely manner. She was all by herself. The morning person who gave me attitude was with help.

Owner Response, 03 Février 2018

We're so glad you chose one of our Premium Kitchenette rooms for your stay, it's the perfect option for long term or family visits. We hope we get the pleasure of hosting you again in the near future.

"Nice Hotel"
anthonycA8503TV, 02 Février 2018

Liked my stay here. They upgraded my room for a small price. Room was clean and had a nice kitchen area. View was of an old motel adjacent to this property. Lobby clean. Staff helpful and friendly. Breakfast was fantastic with a wonderful staff. Within walking distance to good restaurants and bars. Housekeeping could have been better. Parking is free.

Owner Response, 02 Février 2018

Anthony, Thank you for taking the time to share your review with us. Great to see you enjoyed your stay. Please reach out to us about the housekeeping, we'd love to know where we can improve. Best Always, The Oceanside Palms Team

"Second star because its right near In and Out Burger"
richardisaburston, 31 Janvier 2018

This hotel was clean and near In and Out Burger. For that, it gets two stars. The walls were paper thin. The staff was oblivious. The TVs were from the 1980s. The Alexa didn't work. The breakfast was dry. The coffee was cold.

"Very Pleasant stay at Best Western Plus in Oceanside"
Tim S, 31 Janvier 2018

We have been here a few times and are never disappointed. Excellent rooms, clean and spacious... Breakfast is great... simple but good... and the employees are top notch!!! I want to particularly point out Angelica at the front desk.. She was very very helpful and professional in dealing with a minor issue which we caused.... She is fantastic!!!

"Excellent hotel"
Reba8000, 29 Janvier 2018

The hotel seems new, or newly renovated. The room was beautifully appointed -- sleek and modern. Comfortable bed, large shower, and incredibly soft bath towels. Nice fire pit out front. Robust breakfast (eggs, potatoes, sausage, pastries, DIY waffles, bagels, toast, various cereals, etc.). And the most courteous staff possible -- everyone we met was friendly and helpful. Only downside is that the internet is a little slow -- I had to use my phone as a hotspot to send a few work emails.

"Visiting Family"
Ken C, 20 Janvier 2018

My wife's family is nearby and we have stayed here before. It is an excellent localion, very clean, cute, and comfortable. The breakfast is great, with many options, well displayed, and nice setting. It is also a good value for the area.

"Great stay, Super clean and Great value!"
Emily B, 20 Janvier 2018

From the moment we walked through the doors, this place was beautiful, the staff very friendly, especially Jessica Duron! We had such an enjoyable stay and could not have been happier with our accommodations here!

"Great stat"
Michael G, 20 Janvier 2018

We were able to book a couple of rooms for our family last minute and it was a great stay. Breakfast was good and the rooms were super clean and comfortable. It has a great location close to the base so we can visit our marines :)

"Great value "
Janice M, 18 Janvier 2018

Very pleased with my recent stay at this best Western in oceanside. My experience was consistent with the other predominantly positive reviews. My room was clean, quiet, and very comfortable. It had all amenities I needed. The staff were pleasant and helpful. Breakfast was fine -typical hotel breakfast foods but there were a number of options offered. I would not hesitate to stay here again.

Owner Response, 18 Janvier 2018

Janice, We're so pleased you were happy with your stay. It's great to hear you'd join us again when in Oceanside, we are looking forward to that visit. Best Always, The Oceanside Palms Team.

"Very pleasant stay with great chocolate chip cookies and terrific breakfast!"
morris91030, 16 Janvier 2018

Went to Oceanside to visit some old friends and stayed here based on other's recommendations. Everything was just great - very clean room, well-equipped business center, close to everything. What's not to love? We plan future trips to Oceanside and will certainly stay here whenever we're in the area!

Owner Response, 16 Janvier 2018

Great to see you were happy with your friends recommendations & that you'll be coming back to visit us when in Oceanside. We certainly appreciate you sharing your review with our future guests and look forward to your next visit. Best Always, The Oceanside Palms Team.

"Last minute stay"
Cyndee B, 16 Janvier 2018

We were visiting from Minnesota for our daughter's softball tournament and were supposed to stay with family, but due to a flu breakout in their household, we were scrambling to find a place to stay before flying home. There were so many positive reviews about this hotel, that we decided to give it a shot and we are so glad we did. The staff at this hotel is exceptional! They gave us a room with an oceanview since it was our daughter's first time visiting southern California. The room was spotless and the beds were comfortable. The breakfast in the morning was the best we have had at a hotel. Truly phenomenal! Would definitely stay here again!

Owner Response, 16 Janvier 2018

Cyndee, We hope your family is feeling better & we're glad to see we were able to host you in a last minute plan change. We're sure the California visit was a nice climate change from Minnesota & we hope to see you out here again soon. Best Always, The Oceanside Palms Team.

"Family enjoyed stay!"
Lovestotravelmom58, 15 Janvier 2018

We booked two rooms for our family while in Oceanside. We were very pleased with our choice. Nicely updated rooms with comfortable beds. Family enjoyed the heated outdoor pool and hot tub. Good Breakfast with eggs, bacon, fresh fruit, waffles, juice, muffins, yogurt and cereal. Having Alexa in rooms were fun too!

Owner Response, 15 Janvier 2018

Thanks for taking the time to share your experience, we're definitely happy to see the family enjoyed their visit with us in Oceanside. Especially pleased to see you review our "Alexa" by Amazon personal assistant, we are the first Best Western in the WORLD to have this in all of our rooms. Please visit us again soon, The Oceanside Palms Team

"Nice Hotel, great staff"
dpayne04, 15 Janvier 2018

We made reservations at this hotel for the week of my sons graduation from USMC Boot Camp. Little did we know that the Hotel was 40 miles from the Marine base in San Diego. The reservations were for 4 days. When I explained the mistake I had made with the reservation, the manager worked with us and let us cancels our stay there so we could get a hotel closer to the base in San Diego. The staff also allowed other family member to cancel their reservation at the same time. The manager and hotel staff went out of their way to assist us and saved the trip from being a disaster. We stayed one night and we found the hotel to be very nice and comfortable. I would recommend this hotel to anyone visiting the area. We could not ask for a nicer or friendlier staff.

Owner Response, 15 Janvier 2018

Thank you for your families service and welcome to the Marine Corps family! We're glad to see that we were able to get you closer to your son's graduation & hope that you get the chance to visit us again should you plan another visit for the Camp Pendleton area. Best Always, The Oceanside Palms Team.

"Good Quality Room at an Affordable Price"
TopChef7, 11 Janvier 2018

Located on the north side of Oceanside, this motel offers views of the beach and ocean. Plus, easy access to all the downtown restaurants, shops and bars within Oceanside. Rooms are clean and comfortable. A very good bargain.

"Pleasant People & Nice Stay"
Judith M, 09 Janvier 2018

We had a pleasant stay at this hotel. It was a convenient location. All of the staff were nice and helpful. The room was clean and spacious. The breakfast was well stocked and the breakfast area was clean each day.

"Quick trip to Oceanside"
Angel L, 07 Janvier 2018

I was able to check out hotel situations on Expedia before leaving home since it was a last minute trip. I booked my hotel on Expedia a few minutes before arrival. Walked right in to find our reservation all set up & was in a room within 5 minutes. Staff was helpful & upbeat for a late night arrival. Quiet hotel with your standard amenities. Breakfast was a nice perk too.

"Great Location, Great Value"
mary j, 05 Janvier 2018

This is our second time at this time of year at the Best Western Plus in Oceanside. Great value for the location. Easy walk to downtown, beach, or harbor. We have been on second floor and first floor. Both were quiet...thanks to quiet neighbors. The Alexa app was a nice touch, but when I tried to use it, she (Alexa) responded that the unit was not authorized or set up. Not a big deal...didn't really need to use it. Clean, updated decor and facilities. Will stay again when we are in Oceanside.

"Hotel is better than this experience"
nanF8898FG, 04 Janvier 2018

I think the hotel is overall a good place to stay. The room had a sink, stove, refrigerator microwave and plates, forks.....the sink made the room smell, the air conditioner/heater/fan did not really work. If I wasn't running around so much I would have addressed the issue. The one housekeeping I had come in did not really clean anything. The breakfast was good. I believe the hotel is overall better than my experience.

"Great family hotel"
nhuw2018, 03 Janvier 2018

Great quiet family hotel with nice variety of breakfast items. Short drive to legoland , 8 miles. Updated bathrooms, comfortable bed & very nice staff/ service. Quick & easy check in & out. Met our needs for family trip to Legoland. Short drive to beach which was very nice!

"Soccer team"
santosr2018, 03 Janvier 2018

Very helpful and always attending any needs. The front desk always had a positive attitude. The hotel looked great on the inside and the outside. I would recommend it to any coaches looking for a quality hotel.

"Friendly, modern, clean, great breakfast!"
Tanya C, 02 Janvier 2018

We are locals staying over for NYE, and were very pleased with the service, cleanliness, modern rooms, nice refrigerator and microwave, plus a great breakfast! The staff are pleasant and helpful. Great business center, and a firepit to warm you at night. No charge for parking, and very close to Oceanside downtown restaurants.

"Well run hotel"
Eric H, 02 Janvier 2018

Clean rooms, nice breakfast, caring staff. Lots of parking. Close to Harbor and Beach, but little view and funky neighborhood. I would stay there again. Would have liked to use Alexa, but didn't know it was an option.

"Half the price"
Crystal J, 28 Décembre 2017

This hotel is within an easy walking distance to the pier, beach and local shops and restaurants. We called other places closer to beach and they were twice the price and in some instances, required a minimum two night stay. The Best Western is a great place, as you really only sleep there. Why pay more for a room, get some exercise and spend that extra money on food and tours.

"Christmas Travel"
ejv29, 27 Décembre 2017

I was impressed with amount of people @ Breakfast. All so ordelly. Made Christmas Day (Morning) put a smile on my face. Oppertunity to stay at this Best Western Plus is suggested. Improve your travel lodging, you will like it.

"Will Always Stay at this Inn"
robertdB5544XQ, 26 Décembre 2017

I couldn't be happier with this Inn. The level of quality exceeded the cost of this Inn so we will stay here again. The staff is exceptional and the physical facility is outstanding. Great location. Good breakfast to start day.

"Quick trip for Christmas"
Eponine19, 25 Décembre 2017

Was perfect for what we needed on a quick holiday at Legoland. Wish the beds were more comfy, but we had a nice stay. Quick drive to the ocean beach pier! The breakfast was really nice, just a bit busy.

"Would stay again."
ebonyb343, 21 Décembre 2017

I had no complaints and that's the best kind of stay. We booked to go to Lego land and everything was a breeze. Everyone was friendly and helpful. I would recommend others staying here, and I will most likely be staying here in the future.

"Internet Needs Service"
viettar2017, 17 Décembre 2017

Internet would either kick me off during video calls or not load proper. The staff did what they could but someone other than manager had to access the WIFI room. Overall my experince was good. Close to Beach!!!

"Genuine Empathy + Excellent Customer Service During Stressful Time"
Julie E, 15 Décembre 2017

All of the employees delivered excellent customer service, from our first phone call inquiring about availability, through our check in. My husband and I were very impressed that the hotel accepted animals free of charge for evacuees of the recent Lilac Fire; one of which was a 4 month old puppy. We were evacuated, and this eliminated extra stress during a rough time. The front staff was friendly and inviting, and they set us up with a larger room for our little fur babies.The room came equipped with a microwave and fridge, which was also helpful while being evacuated. Thank you for the genuine empathy and hospitality.

"Visit to LegoLand but loved Oceanside Pier!"
delldiana2, 14 Décembre 2017

This is a great hotel and convenient to LegoLand but also close to other beautiful local spots like the Oceanside Pier. The staff was wonderful. Thank you Alyssa for all your help! Rooms were great except the Alexa recorder. I unplugged it. I don't need Amazon listening to me snore. I wish I had more time to enjoy the breakfast but appreciated being able to take it with me to go as I had a busy day of sightseeing with my nephew planned!

"Very good value"
georgesb60, 13 Décembre 2017

Very good hotel. Very helpful staff. Good breakfast. Nice pool, spa and fitness room. location is convenient to most attractions and restaurants. Harbor is a 15 min walk away. Would definitely return.

"Worth it"
Rob F, 12 Décembre 2017

Though I don't choose on where to stay while working out of town. This place is by far a favorite. To start with the helpful and friendly service from Angelica and Alyssa at the front desk always seem to put ease to the end of a hard days work and always go out of their way to help or do whatever it takes to help your stay go smoothly! The rooms are impeccable. If you have the time sit and get some Breakfast and if not they have a quick togo bags ready to go. I hope to continue my stay here while down here away from home and would definitely recommend if in area.

"BEST HOTEL NEAR OCEANSIDE PIER"
hector_fields, 11 Décembre 2017

Excellent Hotel , located nearby downtown, pier,harbor,restaurants . The hotel crew are very friendly and welcoming, clean and neat hotel,excellent food,great room amenities ,modern furnishing and comfortable bed,plenty parking lot,definitely coming back with friends.

"Helpful Staff"
Traveller_Brody, 10 Décembre 2017

When we arrived check-in was easy with our prior room request being met and Isaac and Jesse recommended Venetos Italian Restaurant which was within walking distance and was an excellent experience. Tracy was very good at breakfast.

"Great staff, terrible beds"
Robert M, 04 Décembre 2017

The beds we're not up to snuff, they were lumpy and really cheap, definitely not close to new. The outside of the building was good and the breakfast was great. No on demand or rental movies. I would consider staying if the beds were improved.

"Thanksgiving Visit"
I5637KYterryh, 01 Décembre 2017

Clean facility, friendly helpful staff, complete and wonderful breakfast and convenient extras such as computer center, ice, snacks and restrooms. Very pleasant experience. Only problem was the location making entry difficult from CA 76.

"Great value hotel!"
CayceCallaway, 01 Décembre 2017

This is quite a good value hotel with more upscale decor than you typically find with hotels in this price range. The service was excellent and the rooms were clean, modern and well designed. Our 2 queen bed room had a large shower. I would highly recommend this location for anyone staying in Oceanside (easy walk into the main shopping/eating area) or just needing a decent place to stay on the coast. This was my first stay at a BW Plus, but it won't be my last if they all look like this.

Owner Response, 01 Décembre 2017

Cayce, We're happy to see you found stay so enjoyable and appreciate you recommending us to others. So glad to know you had a great first experience with Best Western Plus, we look forward to having you visit us again on your next trip to Oceanside. Best Always, The Oceanside Palms Team

"I will stay there next visit"
iduffy, 01 Décembre 2017

I loved my stay! I was going to stay in San Diego, but after one night at this hotel, and the exceptional customer service, I decided to drive to San Diego, and come back to Oceanside. The room was awesome! I slept well, and walked to the beach to exercise. What a great experience!

"The good and the Bad"
C5454TAlucys, 30 Novembre 2017

Nice hotel, reasonable good location to downtown by car few miles. room was pretty nice. Problems were on multi day stays you must ( according to the desk )ask for your room to be made up by telling the maid if you can find the right one (UGH!). People at the beach using the hotel will bring their bikes in Except some will RIDE THEIR BIKES THRU THE AUTOMATIC DOORS INTO THE LOBBY quite a hazard and the desk said they did not see it. I almost got hit right in front of the desk. Entrance to property is off the main road and is a driveway steeply downhill and if vehicles come in to fast (as some do) it can be a very scary hazard to folks entering or leaving the hotel on foot ( be careful). Again the desk does not seem to pay attention to this either.

"Fantastic staff and clean hotel"
D1062WCpaulc, 30 Novembre 2017

Staff is professional, helpful, friendly and as good as any I have experienced anyplace I have traveled. The hotel is clean and overall well kept. Breakfast was above expectations. The pool and spa water was clean with the area immaculate. Felt safe and sound.

"Pacific Coast Ride"
BigButch52, 28 Novembre 2017

riding the PCH had a great time and this was the best for price, food and availability. We had a great time stayed 3 days and location and price was great. We went to San Diego Old Town and visited Julian and San Diego Seaport Village.....all on different days

"Good location, nice but expensive for the quality."
laurahD8600FF, 27 Novembre 2017

Nice, quiet room. Bed was OK, pillows were lumpy and made of foam. The quality of the sheets could be upgraded to make this a much more comfortable room. The breakfast was a nice benefit and saved on having to go out. They offered a good variety and quality food. The location was great since it was walking distance to the beach and shopping. We would stay there again.

"Great Hotel for a great price!"
X4145RSjenniferw, 27 Novembre 2017

Booked through Legoland Vacations, 7 miles from the park. Best hotel in general area and best rate. Really clean and beautiful inside and out. Only complaint is really firm bed which I personally don't like. Free hot breakfast and heated outdoor pool. Really nice, would definitely book again if in the area.

"Nice hotel reasonably priced"
Kimberly R, 22 Novembre 2017

Stayed at the hotel to visit family nearby. Convenient to freeway and not too far of a walk to nearby restaurants. Very friendly and helpful front desk reception. Rooms were clean and comfortable. Breakfast was a bonus.

"Best Hotel"
Josh O, 14 Novembre 2017

I'll start by divulging I have worked for Best Western 15 years ago; however, after a dismal stay at the Best Western in San Luis Obispo I refused to support the brand. That being said this review is about the Best Western Plus Oceanside Palm. This is one of the best hotels I have stayed at and not just compared to other Best Westerns but overall. What separates this property from the rest is the fact that they do all the little things right. When you step through the door you are greeted by warm welcoming smiles from the front desk staff. They were very kind and thorough while checking in. My wife needed her bridal dress steamed and one of the associates drove her dress to the cleaner and delivered is the following day to ANOTHER hotel a few miles away, where the bride was staying! Absolutely superb customer service! The lobby is subtly sophisticated with a great business/lounging area. The morning breakfast accommodates the early risers starting a 6am as well those that sleep in by staying open until 10am. Even the breakfast attendants would engage the guest. After breakfast coffee and tea are provided in the business/lounge area. At night, an outdoor seating area outfitted with a glass-llid fireplace offers a serene setting for a quiet relaxing night. We stayed in a standard room with 2 queens which more than supported our group while still having plenty of space to walk around the room. The use of space within the room was ingenious. The housekeeping staff were also friendly and when our keys did not work, one of the housekeepers whom I assume was the lead housekeeper, let us into our room then proceeded to go downstairs to get us new room keys. Although I did not use the pool, this pool provides an outdoor BBQ which I have never seen in other hotels and had we been area would have been a great way to spend one of our nights. A fitness center is also provided. I could go on much longer but I'll finish with a few final thoughts. In my experience it is very rare to engage with the GM's of most hotels. At this property not only did the GM greet us, he conversed with us and was even present on a Sunday! Overall grade: A+. The Best Western Plus Oceanside Palms has renewed my support for the Best Western brand while setting a new bar for my expectations with respect to hospitality and guest experience.

"Best Value of the Week"
James W, 14 Novembre 2017

I stayed at the Best Western Oceanside Palms while on a multi-day bike ride down the coast of California. The Palms was easily the best value and nicest property I stayed in. The room was nice, including decor. Bed was very comfortable and the bathroom had a great shower! Breakfast was excellent with several options.

"The best have stayed at for some time"
90ronaldf, 13 Novembre 2017

This hotel is blocks from the ocean. My room did not have a view. However the room was neat as a pin. The bed was comfortable, the pillows were scrungable. That is a biggie for me. The minute I walked in I felt a friendly vibe and the smiles from the clerk seemed genuine. The price was pleasantly better than I expectd for a BW Plus. A very Big deal for me is being able to have coffee and a newspaper in the morning. They have an area with lounge chairs fresh coffee and the San Diego newspaper available. The breakfast was amazing. In addition to the standard eggs, meat, wafles etc. they had fixins to make breakfast burritos. Excellent breakfast. When I went to check out I was thanked and asked if I had any other needs? I asked where the post office was and as the clerk was starting to print out directions, she noticed that the post office would not be open for another 1/2 hour. ,then asked what direction I was traveling and offered to get directions to a Post Office up the road aways. The manager happened by and we had a great conversation he seemed sincere when asking how my stay was. I have stayed at hotels that cost much much more and were not as nice as this one.

"Impressive staff!"
Packergirl79, 13 Novembre 2017

From the moment we walked in, every employee greeted us with a smile and “How is your day going?” The ladies running the breakfast area were just as friendly and greeted everyone with a big smile! The rooms were very clean and comfortable. We were impressed that there were laundry facilities available for those that needed it and a small store at the front desk for a quick snack or that forgotten toiletry item. Great Job BW Oceanside Palms!!!!

Owner Response, 13 Novembre 2017

Wow, thanks for the great shout-out to our team! Our staff has a great time hosting our guests, many who have become an extended part of our family. We really appreciate you taking the time to let us know how well your visit went. We hope it's the first of many. Best Always, The Oceanside Palms Team.

"Beautiful and clean"
Pretzelcity, 13 Novembre 2017

Great place to stay! Outdoor gas fire pit. Beautiful clean hotel with comfortable beds and walk in shower. Great breakfast which was very tasty. Close to restaurants, beach and shops. Also close to I5. Will definitely return here again. I down graded our sleep quality as our room was next to the prep kitchen and woke us up early every morning otherwise our stay was awesome!!

"Warn homey feeling, excellent condition"
nancyguth, 08 Novembre 2017

Room was impeccable, service people very helpful and friendly, always go out of their way to help. Arrange storage needs, accept packages, do whatever it takes to help your stay go smoothly! Breakfast and snacks provided with delicious offerings.

"Best Place Ever"
cmk1101, 07 Novembre 2017

Convenient to Transportation Center for those traveling with Amtrak. Also convenient to car rental. Clean, well-appointed rooms and beautiful shower/bathrooms. Delicious breakfast with great variety. Staff very friendly and helpful. Vera, an especially friendly employee answered many questions. Alyssa was most helpful with information regarding the location of restaurants, shops, and service providers. Close to the beach and pier for daytime activities and wonderful for evening walks to enjoy the sunsets. Wonderful experience.

"STAY HERE"
403brittanih, 06 Novembre 2017

Perfect, free parking and walking distance to the beach, restaurants and local business. Great complimentary breakfast and free wifi even in your room. Staff was helpful and attentive. Would recommend...easy!

"Oceanside"
Jaq600, 06 Novembre 2017

I stayed one night At the Oceanside Best Western when I was in town on Family business. The staff was friendly, everything in the room work as it should. Out of three room keys only one worked. I got locked out of my room in the morning having coffee and had to have the staff reset my room key. Very minor inconvenience since my room was just down the hall from the check-in desk .

"Good hotel for the $$"
Carlos O, 02 Novembre 2017

Hotel was very clean, near shops, beach and expressway. Camp Pendleton is nearby for those who are visiting our marines. Price is ok and no ocean views. Pool and hot tub were small. Wi-fi ram nicely and breakfasts were great. Highly recommended.

"Great hotel near beach"
resaroni, 30 Octobre 2017

My family stayed here for 3 nights in October while going to LEGOLAND. We opted for a room with a full kitchenette, which was impressive and fully loaded, nice having the extra room. While the beds weren't as comfy as home, we all slept fairly well. Kids enjoyed swimming in the pool after a long day, and the complimentary breakfast was a hit with our little ones. The only real complaint was the lighting in the room itself - near the beds was fine, but in the hallway area and kitchenette it was a bit dark. Otherwise, no complaints, great staff, would definitely recommend.

"Great get away"
danieldic, 24 Octobre 2017

Super nice staff. Close to restaurants and beach Love this hotel. Highly recommend and will stay here again. The hotel is right off the 5 highway... but not right next to it, so makes for easy access to the freeway with out all the noise. Close to restaurants and the beach

Owner Response, 24 Octobre 2017

We hope you got to spend a lot of time at the beach during your visit, October is absolutely beautiful in Oceanside! We're glad to see everything went so well with your stay and appreciate you sharing your visit with us and our future guests. Best Always, The Oceanside Palms Team

"Wonderul Stay in Oceanside!"
annamQ1320XK, 24 Octobre 2017

Love love this property! Close to the beach, downtown Oceanside, CLEAN, quiet, updated, friendly staff, and great breakfast! Super value...wouldn't stay anywhere else! Definitely recommend this hotel.

Owner Response, 24 Octobre 2017

Thank you so much for your loyalty and for the wonderful review, we certainly appreciate you staying with us & hope to see you many more times in the near future. Best Always, The Oceanside Palms Team

"Stay here when able"
henryr462, 22 Octobre 2017

Great all around stay, only down side to this place is the cost of items in the vending machines. That says something when your only complaint is price of snacks! If you are going to Camp Pendleton, they also give the government rate and work to keep your business by giving you advice about the surrounding area.

"Best Western Plus, Oceanside Palm"
Arlingtondav, 13 Octobre 2017

This hotel is the best place to stay in Oceanside. This was our third trip to the area and we have been pleased each time. The staff is friendly and tries hard to make sure everyone has a great experience.

Owner Response, 13 Octobre 2017

The best compliment you can give us is to come back over and over again. We look forward to your next visit. Best Always, The Oceanside Palms Team.

"Trouble-free Hotel Experience"
M M, 12 Octobre 2017

We stayed for two nights, and enjoyed this hotel very much. Friendly, caring staff, newly redecorated hotel, clean, plenty of towels, comfortable bed. Can't think of anything we lacked at this lovely hotel.

Owner Response, 12 Octobre 2017

It's great to hear that you enjoyed everything during your visit. Thank you very much for taking the time to share your experience with us. Best Always, The Team at the Oceanside Palms

"Location, location, location!"
H1491NKmariec, 12 Octobre 2017

Great friendly staff. Location was walking distance from the beach, and if you can imagine they even had a BBQ for us to use to cut food costs while traveling, Look forward to our next visit to San Diego! Thanks for a clean, safe place to share with my family!

"great value; clean and nice looking"
davidcT6637VI, 04 Octobre 2017

This hotel looks and feels a grade above its star rating. This is the place to go if your pockets aren't deep. I would not hesitate to stay here again. I cannot find a single complaint with the staff, the rooms or the lobby.

"Short stay"
782tinaa, 03 Octobre 2017

Decent room for the area and price. Room was pretty clean and in good condition. The Woman at the front desk was very friendly and helpful. Wish there was a bathtub in standard rooms instead of just a shower.

"Rooms Are Small"
Jae M, 03 Octobre 2017

If you have kids then this hotel is not for you! The rooms are so small, so if you have kids then find another hotel! The elevator works sometimes and often it will timeout and start alarming when trying to go up or down!

Owner Response, 03 Octobre 2017

Dear Jae M, I like to thank you for choosing our hotel while visiting Oceanside. I am sincerely sorry we did not meet your expectations. Our rooms comply with the standard size of US non suite hotels* and we have welcomed thousands of families with children and received many compliments on our rooms. Our hotel also offers premium rooms that are larger in size and would have definitely met your expectations. I am also pleased to let you know we are installing a second elevator. Please take a moment to visit our web site and look at the premium rooms as I like to invite you back and enjoy their comfort and space. Regards, Paul C. Terzis * Source: USA Today.

"Best Place to Stay"
ricknterri, 03 Octobre 2017

This Best Western is my favorite. We have stayed in others that don't add up but this one is class A! We make this trip to California once a year to visit family and we love this hotel. It meets all our needs. They have the best breakfast and the friendliest staff. You couldn't ask for better!

"One night stay"
Jean C, 02 Octobre 2017

Everything was outstanding, but after checking in and inquiring about their fresh baked chocolate cookies, I was told "Sorry we are all out!" "We'll have more in the morning". After thinking about the warm fresh baked cookie ALL DAY LONG, I WAS VERY DISAPPOINTED!!!!

"Great place"
poco01x, 28 Septembre 2017

Very nice stay! Spent 5 nights there and was not disappointed. Very friendly staff that always went out of their way to be helpful. Very clean and comfortable rooms and common areas. The place to stay in Oceanside!!

"Our new favorite place to stay"
Heather528, 27 Septembre 2017

We were only there for a long weekend for my husband's birthday. He had never been to Oceaside at all and I had only been once. Every part of our 4 day long weekend was amazing. This place was very clean and beautiful on the inside and out and the rooms were very comfortable. From our room we had an awesome view of the harbor which my husband and son loved as did I. Very close to the beach and harbor. The breakfast was better than the typical continental breakfast at other places, plus all hours of the day at the front they have complimentary ice cold lemon water and freshly made chocolate chip cookies. The front desk staff was very helpful and informative with various recommendations as where to go when we asked where the best places were to go to see seals on the beach...or best places to eat close by. This place is our new favorite place to stay in anytime we visit California.

"Lovely experience"
933trudiew, 25 Septembre 2017

My friend and I were so comfortable in this hotel. The room was great, the breakfast was wonderful, and the outside areas to lounge at were fantastic. The full breakfast made our visit so much easier because we didn't have to figure out where else to eat. Coffee and tea all day was a nice feature also. The staff was professional and friendly.

"Comfortable Stay"
arikog, 22 Septembre 2017

Great family friendly hotel. Free parking and breakfast were a huge bonus, and the selection at breakfast was amazing! Staff were friendly and accommodating, and beds comfortable. The hotel was only a 10 min drive to Lego land and about 30 minutes to San Diego so the location was great for us as we had a car. The hotel is also close to the beach and the shops/restaurants of Oceanside which was nice. We would definitely stay again.

Owner Response, 22 Septembre 2017

Sounds like you had an amazing family visit. Legoland has become such a popular destination for our guests & the California Welcome Center across the street from us offers discounted tickets to Legoland and our other local theme parks. We're so pleased to hear you'll be visiting us again. The Oceanside Palms Team

"Awesome Service"
Nicholealyssa, 22 Septembre 2017

I stayed at this best western for only a night but I was thoroughly blown away by the amazing customer service. From check in to check out these employees were awesome! The hotel is kept beautifully clean and is a short walk to the beach. 10/10 recommend!

Owner Response, 22 Septembre 2017

Thank you so much for staying with us and for the 10/10, we can't ask for much more than that. Still wonderful you made time to get down to the beach on your overnight stay; hopefully next time you'll be able to stay with us longer. Best Always, The Oceanside Palms Team.

"Mini vacation"
Carol4homes, 21 Septembre 2017

My husband and I spent 2 nights while meeting up with friends. We loved our room. It was very clean and comfortable. Beautifully decorated as was the rest of the hotel. Great breakfast buffet. The pool and Jacuzzi were very clean. Close to the marina. Would definitely stay there again.

"very nice/friendly/clean"
372maryalicew, 19 Septembre 2017

We were very happy with our stay. The hotel is very conveniently located and so quiet!! We loved it and will definitely visit this hotel again. We were close to the beach and all the shops downtown Oceanside. We enjoyed walking around on Thursday night at the open market. Everyone here was very nice and friendly.

"Great Weekend Getaway"
benjaminf294, 18 Septembre 2017

My wife and I spent the weekend in Oceanside to celebrate our 38th wedding anniversary. We actually were not expecting anything special when checking in to our hotel, having booked on spur of the moment, but we were very pleasantly surprised. The staff were wonderful, friendly, and welcoming, and our room was nice, clean, and even had a bit of ocean view. We enjoyed our weekend and had a great time for our first Oceanside stay.

"worth the money"
76randallj, 17 Septembre 2017

the price we paid was acceptional, all of our expectations were met. The only drawback was the front sign for the property is too small and is hidden from clear veiw when traveling off the highway. Elevate and increase the size.

"Perfect for business and liesure"
Cornelia F, 16 Septembre 2017

Newer hotel with modern/upscale decor and reasonable piece. Near Oceanside Beach. Staff is great as well as the atmosphere and breakfast. No parking fee!! Near restaurants and shopping. This hotel was like a breath of fresh air compared to where I was previously

"Wow!"
Don K, 13 Septembre 2017

I have stayed in many hotels but this Best Western in Oceanside tops them all. It was our honeymoon and the hotel was beautiful and the staff excellent. They upgraded our room and made us feel so special. Try them out, you will not be disappointed!

"Outstanding Hotel Stay"
jf1947, 11 Septembre 2017

The staff was amazing and caring. They went above and beyond to ensure we had a great experience. Every staff member was very helpful. It was a very enjoyable stay. We would definitely stay here again.

"Our go to hotel in Oceanside"
lfroggy, 09 Septembre 2017

We love this hotel. It's everything you would want or need in a good night's stay. We have always looked forward to staying at the BW Palms. We will continue to use this hotel in the future! Breakfast is great!

Owner Response, 09 Septembre 2017

We love being the "go to" spot! Thank you so much for your continued loyalyty and for taking the time to spread the good word. We look forward to seeing you again very soon. Best Always, The Oceanside Palms Team

"Nice hotel-Nice People"
Patty N, 08 Septembre 2017

We stayed at this hotel while visiting our kids and grandkids who live in Oceanside. We enjoyed the cleanliness of the room, the nice free breakfast and the kindness and positive attitudes of the employees that we encountered. I would recommend the hotel and I would stay there again.

"Smells funny"
Kelly2001_12, 06 Septembre 2017

This hotel doesn't seem to have the best air venting system. There are also wall unit air conditioners in each room. We stayed in a two queen bed room where one of the beds is only a foot away from the air, so anyone sleeping there was absolutely freezing, while the rest of the room was hot and muggy. The hallways were also warm and muggy. The humidity level in the room was very high and it smelled funny. The beds were not comfortable at all and the pillows were horrible! If suffer from allergies, I wouldn't recommend this place. Staff is friendly and breakfast was very good, too bad the comfort level was poor.

Owner Response, 06 Septembre 2017

Dear Kelly2001_12 Thank you for choosing the Best Western Plus Oceanside Palms while visiting our city. I am thrilled that your experience with our staff and our complimentary full hot and cold breakfast was very positive. I like to address your comments about the air conditioners. Our rooms are equipped with the industry standard 9000 to 12000 BTU units. These units are designed to provide a comfortable climate for spaces up to 600 sq ft and up to 5 people when set at 72 degrees. Lowering the temperature to an extreme level will cause inconvenience. I apologize about the odor and I have shared your comments with the appropriate staff so to eliminate such problem in the future. Please contact me directly, I like to have the opportunity to speak to you as I would hope for you to return and enjoy the great experience so many guests have shared here. Sincerely, Paul C. Terzis

"Clean, comfortable and close to the beach"
AlecLAX, 05 Septembre 2017

The room was clean and looked as it does in the photos. All staff members were polite, especially Jessie B. who was very welcoming and helpful throughout my stay. Oceanside Pier and the surrounding beach is a short and easy walk from the hotel. Breakfast was pretty standard hotel fare and quality. My only gripe was the cost, though you seem to get those high prices all around San Diego County.

"Clean, comfortable night away."
MichaelScott2013, 02 Septembre 2017

The hotel is nicely updated and close to whatever you might want to see or do in Oceanside. We visited the nearby Mission. Very good service and a decent breakfast. We would stay again. Comfortable, clean and quiet.

"Best stay at a Best Western"
Michel L, 02 Septembre 2017

Great location near Lego land, breakfast had great variety of items, food good and served at a good temperature, Welcome cookies at check in. Rooms were clean and comfortable. Pool was small but really a perfect size for our needs there was lots of areas to sit shaded or not based on your preference, they had gas BBQ grills (great that you don't need to buy charcoal and deal with a mess) the grills were clean but we didn't have an opportunity to use them we hope to our next trip. The staff were AMAZING! friendly and welcoming, everyone had a smile on their face to greet you as a Diamond member they recognized my status, at check out we left when it was still dark out and the front desk clerk walked us out with a flashlight to ensure we were at our car safely. (it was not a bad area) very courteous and thoughtful We will definitely be back!

"Birthday Wishes"
P4761MDhectorc, 02 Septembre 2017

Friendly, courteous,professional staff. Close to Harbor restaurants and Pacific Ocean. (paradise location), Clean rooms,quiet and great price for end of summer. Great guest services. Anyone going to Oceanside California, we would highly recommend this Best Western Palms location. Thanks for great Birthday memories!

"Vacation"
Suzanne D, 31 Août 2017

My husband and I had never been to San Diego and while working with our travel agent I wanted a place close to the ocean without any resort fees or parking fees. This was the hotel that filled the requirements. We had a wonderful stay, our room was comfortable and we had a great view of the ocean.

"Perfect location"
lindajI3151GW, 29 Août 2017

Friendly, helpful staff. Free parking and WiFi, pool, fitness center,clean rooms, Good hot breakfast buffet and good selection of items, close to beach access. Enjoyed our stay very much. Coffee available in dining room all day. Sarah at the front desk very helpful.

"Another great stay"
Tensixmom, 28 Août 2017

Jessie B at the front desk happened to be working both during check in and check out. She looked to see if there were rooms ready yet (we got there around noon) and gave thoughtful consideration to my question "which room would be quieter?" She encouraged me to come back right away if the one I chose was too noisy. Very friendly and helpful and just a pleasure to deal with. We really haven't had a bad experience at this property. While I don't think we have ever had the same front desk person twice, they are almost all uniformly friendly and charismatic. That's really saying something these days. We love the updated rooms and just think the whole property is really nicely done. The only thing I would love to see changed is one of those (granted, ugly!) huge milk dispensers to keep the milk ice cold, since I am weird about having my milk (in the breakfast room) SUPER cold and an insulated jug just won't do it. But nothing of substance needs to be changed!

"Wonderful Experience"
jse20132017, 28 Août 2017

I was very happy with our experience at Best Western Plus Oceanside Palms. The staff was extremely friendly and helpful, the rooms were clean and well maintained. The beds were comfortable and the breakfast was delicious! I was a big fan of their coffee! I would definitely recommend this hotel and will be back.

"Great value - friendly staff "
Daniela B, 27 Août 2017

Hotel has been recently remodeled. Stayed in room 307, very spacious. Bathroom with spacious shower, room with nice beds. Air conditioner excellent, very quiet. The location is excellent, walking distance to restaurants, bars and the nicest beach. The staff is excellent! Everyone was very helpful, polite and had a smile on their faces. We arrived early, around noon and the front desk attendant in a blink of the eye checked us in and we were in our room right away! That was awesome! We were exhausted from our early flight to San Diego. Will be back.

Owner Response, 27 Août 2017

Dear Daniela B, I like to personally thank you for choosing our beautiful hotel. I am also happy to know that we checked you in a room early so you can get some rest. Our goal is to accommodate our guests as soon as our rooms are ready, not having to wait until 3 pm, the standard guaranteed time by all hotels. I promise that we will always smile!!! Sincerely, Paul C Terzis GM

"Great value in Oceanside"
Jon C, 24 Août 2017

I booked this based on TripAdvisor reviews and a great deal thru Expedia. The hotel has been nicely updated and is very clean. Good value and location for the money. Plenty of free parking and a free breakfast.

"loaned my friend a port for her iPhone"
amsquaz, 23 Août 2017

The friendliest and most helpful and considerate staff! Especially the front desk. Everyone made sure all our needs were met to our satisfaction. So helpful with directions as well. Oh how smiles serve us all sooooooo well! Thank You!

"Awesome experience!!"
Tiffany A, 23 Août 2017

We received a Best Western gift card as a wedding gift and used it to visit my husband's family in San Diego. We booked directly with the hotel and it was a smooth process. Checking-in was just as smooth! Jessie B checked me in and explained the process for payment with a gift card and was so welcoming. The facilities were great too. You could tell they'd renovated recently as everything was fresh and modern. The best part about our stay was the hot breakfast that included eggs, waffles, fruit, oatmeal, coffee & juices. We'll definitely be staying at Best Western Oceanside Palms again!!

"Our favorite spot!"
delainan2017, 23 Août 2017

Our family stays at this Hotel every time we travel to Oceanside and we absolutely love it! Alyssa and Jesse are the best employees they have, they make the experience all the better!! Their staff is so helpful and caring. We won't stay anywhere else is Oceanside

"Tracy is T.H.E. B.E.S.T.!!"
Brooke B, 21 Août 2017

Our whole stay was great, especially love the spread at breakfast and the proximity to the beach. But best of all, Tracy in the breakfast area was soooo kind and helpful and sweet with our kids. Love her!!!

"The friendliest,cleanest, excellent hotel in Oceanside!"
SALAW1, 17 Août 2017

My family and I have stayed at numerous places in Oceanside including VRBO homes on the strand where we've paid up to $4000.00 for a short stay and I must say that this hotel beats all my stays anywhere else including San Diego! Check in was smooth and simple and staff made me feel like I was family coming home. The staff is amazing and so friendly and eager to help. We had 2 rooms and they were so clean and modern absolutely amazing. One thing we love is that house keeping makes up the entire room daily beds towels bathroom vacuum and cleans all counters! The breakfast was awesome everything was fresh and plenty of it with a huge variety for both adults and kids. Really loved the 2 living space in the lobby and the huge business center with leather sofas. One thing to remember about Oceanside is that the train goes through the city which you can hear from other locations at this great hotel I slept like a baby never heard the train! Also everything is within walking distance pier,restaurants,shopping etc..... can't wait to come back and stay at this great hotel!

"Couldn't have been better!!"
MustangSherrie, 16 Août 2017

I had to be in California unexpectedly due to circumstances that were not pleasant. Jessie B not only got me a great last minute room, but also made sure I'd have a room in the future if I needed it. She was incredibly helpful, kind, and compassionate, making a difficult time much less stressful. Sarah was also extremely kind, and both ladies went above and beyond to help. The rooms are beautiful, and breakfast was excellent!!!!

"GREAT PLACE"
D7649KDjennifert, 16 Août 2017

Great hotel very friendly staff. very nice breakfast. Pool is heated. walking distance to the beach. Plenty of parking spots. Rooms are nice beds could be more comfortable. If your looking for a great beach/harbor hotel this is the one

"Good Value"
SonarFred, 16 Août 2017

The rate was very good for a clean room and breakfast. One suggestion for breakfast is to get a place to sit first before getting your food. Very crowded. My only concern with this place was the parking. If you can't get a space near the front the parking lot gets more dark and seems less secure than the front.

Owner Response, 16 Août 2017

Dear SonanFred, I like to thank you for choosing the Best Western Plus Oceanside Palms while visiting Oceanside as well as for the positive review. It is true that we offer the best value with our free extensive hot and cold breakfast, free Wi-Fi and free parking ( a huge benefit for parking near the beach) and much more... We are looking into options about parking lighting, in the meanwhile we patrol the property at night with great success. Sincerely, Paul C Terzis

"First time at a Best Western and I'm very impressed"
Willi2011, 14 Août 2017

This was the first time I've stayed at a Best Western and I was really impressed. The gentleman at the desk was extremely helpful, professional and polite. The hotel looked well taken care of, the room was clean, as was the bath room and the bed was very comfortable. I would definitely stay at Best Western again!!!

Owner Response, 14 Août 2017

Really great to hear we were your very first Best Western experience and we hope it's the first of many more to come. Your very kind to take the time to share your trip with us and our future guests. We look forward to hosting you again. -The Oceanside Palms Team.

"Pretty good location in Oceanside"
Thomas E, 10 Août 2017

My wife and I decided to spend a few days in Oceanside. We are new to this area and picked the Best Western Plus Oceanside Palms. It is a reasonable location on the main drag. It is walkable to the beach and the harbor, though you will want to drive if you are carting stuff with you. The facility is clean and the rooms are adequate. We found that even though the hotel was packed with families with children, we weren't really bothered by noise. Breakfast was included, but because of the above-mentioned families, the breakfast room was swamped every morning of our stay, so we went elsewhere for our morning coffee/pastry. Hotel staff were uniformly friendly and helpful.

"Excellent hotel"
845chastityv, 09 Août 2017

This is a must stay hotel. This is the second time I have stayed here and it's been amazing both times. From the time I check In to the time I check out, everything is Perfect. I'm talking about cleanliness of hotel (inside&out), housekeeping, staff, hot breakfast bar, AMAZING FRONT DESK. ALYSSA WAS PERFECT! She made me feel important and not just like another guest. She made sure I was comfortable as possible. Also Jessie B. These 2 girls are what front desk customer service is all about. Thanks to BWP Oceanside Staff Chastity Valle, Texas

"Mini Vacation to Oceanside"
Esi M, 09 Août 2017

The staff was extremely nice, and Sarah was especially accommodating - cheerfully storing our luggage after checkout, so I could take my granddaughter to lunch before departing. We were offered a little later checkout, which was ideal after a long day of local sightseeing!

"thumbs up"
Angela L, 09 Août 2017

Great for families. Clean, wonderful staff, and as advertised. Free parking and internet a plus. Centrally located and walking distance to pier. First time at a BW+ and was pleasantly surprised. Will book here again.

"Oceanside BestWestern Plus"
Z3370BQvirginiam, 09 Août 2017

Excellent facilities for accessibility. Super comfortable bed and lots of room in bathroom for someone using walker. Also liked the accessible toilet. Close to beach and windows opened so could get an ocean breeze. Great hotel.

"Legoland"
sactransport916, 03 Août 2017

This hotel was a very place to stay close to the beach great breakfast served every morning fresh coffee close to some other nice restaurants overall definitely recommend staying here had a nice lil workout room rooms where very clean and spacious wifi a plus pool was very clean

"A good place to stay"
kyoungheel2017, 03 Août 2017

Nice interiors, clean room and bathroom and comfortable bed. Really good breakfast.The breakfast was really good and I was able to make waffles myself and eat.There is a swimming pool and Jacuzzi, but it is not a big size. Still, playing with children is a good size.

"Finally I got what I paid for!"
paulzS8645AC, 02 Août 2017

Photographs of the hotel in the room has shown on Travelocity, Etc were absolutely accurate! Breakfast was great! Pleasant front-end staff. The entire stay was a success. I upgraded to this more expensive hotel to make sure I got a room I would enjoy and I was successful!

Owner Response, 02 Août 2017

paulzS8645AC, We are so happy that your stay was a success!! We love to hear success stories! We are hoping you will come back and stay with us again soon. Best Regards, The Best Western Plus Oceanside Palms Team

"We always enjoy our stay at BW!"
mrycrks, 02 Août 2017

We needed a room at the last minute and are BW rewards members and the BW Plus, Oceanside Palms delivered! From the minute that we mad the reservation to the check out time we felt right at home since the staff is so good. Now that we know where this one is located we'll remember to come back should we need a hotel.

Owner Response, 02 Août 2017

Mrycrks, Feeling right at home is right where we would like you to feel! I am so proud of our staff; they are truly all very passionate about customer service. The rewards program is awesome! We really you hope you come back again to see us soon! Weather is still great, and beach is still close :) Sincerely, The Best Western Plus Oceanside Palms Team

"Great experience"
judithr279, 02 Août 2017

We enjoyed our stay very much. The staff, the accommodations were excellent. The hotel is a 3 short blocks to the beach for swimming and surfing. The pier at the beach has a cool Coca Cola themed diner at the end. Food was great including a cherry coke with real cherries in it.

Owner Response, 02 Août 2017

Judithr279, Thank you for the review! Ruby's Diner is a great diner and it is very nostalgic. I am glad to hear you enjoyed your trip to Oceanside and your stay at our hotel. Hopefully you will be able to come back soon! There are so many other great restaurants to try in town. Best Regards, Farah

"Awesome!"
stacyl944, 27 Juillet 2017

The staff were very friendly and helpful. The hotel is up to date and clean! In a nice part of the neighborhood, close to grocery stores. Perfect location to visit legoland! We had a nice and comfortable stay at this location!

"Fantastic Stay"
losthirtyfive, 27 Juillet 2017

This quaint hotel is in the right spot for anyone looking to get away to Oceanside (and not to far from a train station/freeway if you're looking to head to Downtown San Diego). The staff is extremely friendly. Rooms were very accommodating for someone both looking to zip in and out of their rooms and stay in a little longer in the day. Definitely would stay again!

"Vacation stay!"
989justiner, 26 Juillet 2017

The hotel was beautiful, great breakfast which was kept stocked to ensure everyone got to eat. The staff was amazing just super friendly! Always saying hi and asking how your day was and telling you to have a great one! Rooms were gorgeous and super clean!

"The place to be"
Amnard B, 25 Juillet 2017

We stay here every time we visit Oceanside. It's close to the harbor and restaurants. Downtown is just up the street. Shopping is also very close by. You can't go wrong the staff is awesome and the cookies lol

"It was a great experience!"
Yvette R, 25 Juillet 2017

It was our first time staying in oceanside, and this hotel was awesome! Very neat from the moment i walked in! I was acknowledge immediately and with a welcoming smile form employees. The room was perfect. Everything was very neat and organized. Loved my stay here. :) for the employees whom worked Saturday july 22nd 2017 night shift thank you guys. You were awesome help. :) Will be staying here soon

"Excellent hotel"
jamesgD3649PQ, 19 Juillet 2017

Best hotel we have stayed at. The staff were above excellent... We truly recommend this to anyone traveling there...the breakfast was so delicious... Our room was fabulously clean and the staff was very attentive

"Convenient Oceanside location"
Julianne H, 19 Juillet 2017

This hotel was great for our recent visit to Oceanside, CA. We booked it months in advance through a booking service and got a great rate. It's clean, friendly staff and the breakfast will knock you out. Usually it's the usual cereal, muffins, yogurt, etc. Here there were scrambled eggs, home fried potatoes, waffle makers, for a great start to your day. There is a patio fire pit for evening relaxation and coffee or tea 24 hrs in their media room. Would return.

"Visit to Pendleton"
rosemariehood, 17 Juillet 2017

Second visit to this hotel and will keep coming back. Jessie and the rest of the staff go above and beyond to make sure you have everything you need. The hotel is close to the beach, as well as Pendleton, and close enough to other sightseeing attractions for all families to enjoy the beautiful California coast. The hotel is clean, well staffed and the breakfast is perfect.

"Beach Trip"
443joannah, 16 Juillet 2017

I was very pleased with the accommodations and service we received while staying at the Best Western in Oceanside. We were able to check in early and were upgraded to a room with a complete kitchen free of charge. My family and I are planning another stay in the future.

"I would definitely stay again!"
aaronfromLA, 16 Juillet 2017

Was very impressed by quality of facility, cleanliness and positive attitude of team members - great job to management and staff! Breakfast was also very good! Pool area very clean - they even have a newer BBQ at pool you can use

"Very professional and helpful"
fubsymom, 13 Juillet 2017

My husband and I can in late and exhausted to this Best Western. We we're not expecting more than the usual mid range hotel experience. What really stood out at this hotel is the people who work there. Alyssa greeted us so beautifully and kind. We felt a sense of "aah" the minute we checked in. I needed a stamp...which is IMPOSSIBLE to find in Oceanside. Vera gave me one out of her own purse. Just very professional and sweet. Also Sarah, all of them. The breakfast was great. Not just bagels but omelets and bacon. The staff there was kind too. Very nice rooms too and a good manager.

"Great 4 night stay!"
Scott M, 12 Juillet 2017

The stay was awesome. Jessi at the front desk was super helpful. She looked after our needs and truly cared for making our experience a great time! The full breakfast was a great way to start each day! Only issue was poor H20 pressure in the room. We're going to be back! Thanks again to Jessi.

"Highly recommend!"
965bonniep, 11 Juillet 2017

The breakfast was an amazing full spread with waffles omelets Bagels muffins coffee juices oatmeal with all the toppings! All the food was hot and fresh. The room was spotless! Staff was very friendly and very helpful! Easy walking distance to the beach shops and restaurants. I would definitely stay there again and I highly recommend this hotel in Oceanside.

"Stay during 4th of July Week"
Kimberly R, 11 Juillet 2017

The service was great. The people serving breakfast were very professional and happy. Not happy with the room set up. It was very awkwardly set up. The bed was very stiff and uncomfortable. Pillows uncomfortable. I'm used to nice pillows at hotels and was surprised at the quality of pillows. Bring your own pillow if you stay here.

"Reasonably priced, well located, clean and a great breakfast"
David L, 10 Juillet 2017

Checked out this morning after spending a week here. Staff were very friendly and helpful. Breakfast buffet is tops. Rooms are comfortable and clean. And as for value, absolutely no comparison versus another chain identifying themselves with the number "6" that charges as much and provides far far less. One piece of advice - if you're coming off I5 at the coast highway / 76 exit, the hotel entrance comes up right away after you make the right turn onto coast highway, so be prepared.

"Quick getaway to beat the heat."
Sonya K, 05 Juillet 2017

We were very pleased with our choice to stay at this hotel. We seem to always have luck at Best Western Hotels and this was no exception. Super nice front desk people. Nice pool and spa. Good hot breakfast. Hotel well kept and room was clean, comfortable and updated. We brought our bikes and they even told us we could keep them in our room. Short bike ride to the pier and strand. We did find the beach a bit too crowded so we went a few miles down to Carlsbad and found a great spot. Free parking and right on the sand. Now, if they only had a wine and cheese reception.....

"Wonderful stay"
saleswoman, 05 Juillet 2017

Hotel was clean, quiet, nice outside smoking area, nice landscape around the hotel. Complimentary breakfast every morning, lot of variety. Rooms very modern, but the best was the wall to wall shower best I have been in of all the different hotels I've stayed at over the years.

"Lovely but lumpy"
Q4544SKmariap, 05 Juillet 2017

This hotel is in a perfect area very close to the beach. The staff was attentive and professional. Aside from noisy neighbors (who were properly addressed by the staff), the entire stay was great, but the pillows were foam filled and lumpy. Other than that, the room was spectacular.

"Pleasant vacation stay"
BigBadBruce, 04 Juillet 2017

Comfortable, friendly staff, good location. Breakfast much appreciated and daily food preparation unexpectedly better than expected, though on a par with previous stays at other BW properties. Nice to find a property also with a full array of amenities for guests.

"Pleasant surprise."
Charlyg12345, 03 Juillet 2017

The service at this hotel was excellent. The front-desk staff is very courteous and helpful, making one feel very welcome. It really helps make your stay more enjoyable. The hotel is very clean and well kept. The continental breakfast which is included in the rate is very well served and the staff keep everything looking great. The turn to get into the hotel is a little strange but the location is very good regardless of this. Overall, it's a great value for families as it's close to activities like the beach, pier, Legoland and Outlet shopping.

"We will stay again!!"
yiayiaeleni3, 29 Juin 2017

We had the pleasure of staying three nights at Best Western Plus Oceanside Palms. I cannot name just one thing that made out trip pleasurable, it was many. From the front desk Jessie, Sarah and everyone ,to the ladies in the breakfast room to the ladies of housekeeping and the maintenance people. Everyone always had a greeting ready. The hotel was immaculate. The pool was literally sparkling. The towels were ALWAYS stocked. Also, something that impressed us tremendously was the fact that the manager was ALWAYS present. Whether he was greeting people to checking the property, he was visible. Unfortunately, nowadays, customer service is a lost art. Not at this property! They have truly brought it back! Congratulations to all of you!

"Great experience"
Gregory D, 29 Juin 2017

This is by far the best Best Western hotel I have ever stayed at. My family and I really enjoyed out time here. Tracy from the breakfast area was really nice and the breakfast itself was amazing. The front desk staff were all very polite, Alyssa was very easy to talk to and took the time to answer all of my questions. Paul, the GM, is very hands on and cares about the hotel's upkeep - in fact, on one occasion I saw him cleaning outside. It's nice to know that each and every employee here from top to bottom genuinely make strong efforts to ensure the hotel guests have the best experience. Thank you, Best Western, for making our trip so enjoyable!

"Legoland"
Patty M, 28 Juin 2017

Took my grandson to legoland and this was the motel in one of their packages. Very nice. Would use again if I take other grandchildren The girls at front desk were very personable. Felt safe in the area.

"Clean, accessible, friendly"
Twilight1739, 27 Juin 2017

Every staff member that we encountered was very friendly. The ladies running the breakfast were very attentive and kept a full variety of food. Close by restaurant and visitor information. 15 min walk to the beach. We would stay here again. Free parking!

"Clean room, great staff, amazing breakfast"
annadO149YH, 26 Juin 2017

The hotel is close to Legoland and the hotel itself is clean. They had free internet and a flat screen TV. The staff who greeted us during our 9 pm check in were friendly. They have vending machines available and the walk in shower was great and clean. The complimentary breakfast was great: they had waffle makers, oatmeal, cereal, eggs, sausages, etc.--my kids enjoyed it!

Owner Response, 26 Juin 2017

Annad, We hope you enjoyed your visit with us and to Legoland. Legoland is one of our leisure guests top destinations when coming to town. We appreciate all of the kind comments and hope you have an opportunity to join us again in the near future. Best Always, The Oceanside Palms Team.

"Clean hotel and Friendly staff"
O5000VNtrevors, 22 Juin 2017

The front desk was friendly and very helpful. Room was clean. Plenty of parking. Breakfast selection was awesome. Beds were comfy. Every was clean, clean, clean. Highly recommend this location. Great experience overall

"Excellent stay for a weekend to Legoland area"
My2sunz, 20 Juin 2017

Great location - very clean - staff is super friendly and helpful. Breakfast was very typical, but always fully stocked and a nice big breakfast area including outside seating. Close proximity to the downtown area and pier which allowed for less driving around town and trying to park. At night they had a nice fire on the front patio if you wanted to put your feet up and socialize with friends. Will stay here again on future trips to this area.

"good value"
Judy R, 19 Juin 2017

The rooms were nice and clean and beds comfortable. The breakfast had more options than some of the more expensive hotels that we stayed at that week. The staff were friendly and helpful. The work out room could have used more options, Over all a very good value.

"Great Hotel"
Celeste B, 19 Juin 2017

Had a great time staying at this hotel, good location within walking distance of the pier and surrounding restaurants. Breakfast and rooms exceeded our expectations as we had stayed in many hotels during our travels. The staff were extremely nice and friendly, Vera and Ashley were welcoming and kind we were a little sad to leave. Would definitely recommend to a friend.

"Clean Hotel"
leerick56, 18 Juin 2017

Very nice hotel. I got a great deal on Bookings.com. Nice friendly staff, nice lobby, breakfast good for a buffet. Room very ok. Just a good place to stay, nothing to complain about, except I got a room next to where they were doing drilling and banging, apart from that all ok.

"Very good"
Christinasman82, 12 Juin 2017

Rooms are newly remodeled, clean, comfortable beds. Friendly helpful staff. Good breakfast. Huge bathroom with walk in shower, although no tub for smaller children. Location had easy access to highway, but surrounding businesses are less desirable.

"Nice Hotel , Great Staff!"
Fred C, 12 Juin 2017

Probably the nicest hotel on the street. Clean, comfortable, pleasant atmosphere. Highly recommend! Nice lobby, dining area and internet room. Laundry room and snack machines right off the elevators. Highly recommend

"Overall great!"
armandot213, 05 Juin 2017

Great check in, room was clean, breakfast was the best I've experienced at a hotel in recent memory, check out was a breeze. Staff was professional and courteous & amenities were in good condition. Location was convenient.

"Lovely Hotel"
144jeanieg, 04 Juin 2017

The staff at this hotel is excellent. They are friendly, and professional. They remembered me and my room number from day one. Great price, and nice rooms too. Wonderful location, within walking distance to the beach.

"Visit Camp Pendleton Marine"
Tanya S, 03 Juin 2017

Stayed 4 nights and glad it was at Oceanside BW Plus. Actually made reservations elsewhere to reduce the expense but decided to bite the bullet & spend the extra money (to stay at nicer place). The room was decorated well and, more importantly, very comfortable & clean. The breakfast was quite good; something to which to look forward. The lobby has seating areas off to side of main entrance; good to sit/read after breakfast. The staff was also friendly, helpful & accommodating. The location was a few blocks from the beach and close to Pendleton base entrances. Oceanside is sufficiently close to San Diego (toured USS Midway). It is only a few minutes from Carlsbad where we visited the Museum of Making Music & walked around the outlet mall. The art museum in Oceanside was pretty good too (checked out the art while Marine & GF had their date night). Lots of good dining options in area too. Having a nice place to stay and return each night made for a very pleasant trip. We were all happy.

"Wonderful overall experience!!"
darrahc2017, 03 Juin 2017

My daughter and I had an issue with the a/c being too noisy but the manager was very accommodating and gave us a completely new room. Very clean and nice motel!! The breakfast was delicious and had lots to choose from. My daughter and I were very pleased with it. Would return and would highly recommend!!

"Thank you best western Oceanside!"
ep1979, 30 Mai 2017

Had a great stay at this hotel. Who knew a best western could be so nice! We were here over Memorial Day weekend for a soccer tournament at the SoCal soccer complex. Great centralized location for us. The front desk staff was very welcoming and helpful with recommendations. The breakfast was amazing with a huge selection and very well stocked. Loved the lemon infused water at the desk! The rooms were very nice and really liked the walk-in showers. Very quick walk to the beach and the pier. Would definitely recommend staying here...great location and affordable!

"Soccer team trip"
N908TXjimj, 30 Mai 2017

Hotel was noisy at night, people drinking alcohol at night with glass bottles and leaving their empties all over the grounds. Towels all day left on the ground and chairs with no one cleaning them up.

"Very nice hotel"
Andrew T, 29 Mai 2017

Hotel is located in a central location. It's still being renovated, but it's not a big deal. The best part about the hotel is comfort and the breakfast. Seriously the breakfast was quite impressive. Keep up the great job!

"Happy Slumber "
Tonya B, 29 Mai 2017

This hotel was great. The staff is very friendly and helpful. The hotel is in a great location and very close to the beach. The room was great. Did not hear any noises from other guests while sleeping. The breakfast was delicious. I would stay again.

"Great location & value"
Nathaniel T, 27 Mai 2017

Hotel staff was very professional & helpful. Rooms are very clean and feature microwave/fridge. Convenient to all Oceanside has to offer. This was my second stay at this location and I will stay there again in the future. Overall a very good experience!

"Great customer service!"
Erin M, 25 Mai 2017

My boyfriend and I stayed at this hotel over the course of 3 days or so and the front desk clerk Alyssa was awesome! She guided us with activities and dining that she enjoyed herself around town and everything that she offered was great. If you're ever staying here at this location say what's up to Alyssa!

"Very nice hotel"
therman46, 22 Mai 2017

This is my second stay at this hotel as I have a daughter stationed at Camp Pendleton. I really like the staff they are friendly, and will help with anything you need. The rooms are clean, and the king bed is comfortable. The breakfast they serve in the morning is better than an continental at other hotels I have stayed at. I would recommend this hotel to anyone who has to stay in this area.

"Didn't get much sleep"
CalBusinessTraveler, 22 Mai 2017

Let me start by saying that this hotel is not in a bad location and the price seemed reasonable. My stay may not be typical, but I feel the need to share. I came for business and had to work at night. I told the person when I checked in that I would be working at night and requested a late check-out. She said the best she could do was a noon check-out. I got back to the hotel at 5 am and quickly went to sleep. At 9:30, I woke up to construction of the room above me. I called the front desk and they said they would have the construction moved and could let me check out at 1 pm. I tried going back to sleep, but within a few minutes, they were vacuuming the room next door. Then the housekeeping staff opened my door, even though the Do Not Disturb sign was in the key slot. When she saw me in bed, she apologized and said she'd be back later. Shortly after that, construction started on the room below me. Needless to say, I didn't get any more sleep. When I checked out, I told them that the construction woke me up and they comped my room. I didn't ask for it, they just did it. What I would have preferred was them being upfront with me from the beginning, telling me that there was construction going on when I checked in. And obviously some communication with housekeeping is needed too.

"Overnight stay for trip"
Tony L, 18 Mai 2017

Hotel is on busy street but the room was soundproof well,hardly heard any noise.California Tourism Infos Center is right across the street,provides good infos for our trips.Room is large but gym is small for a PLUS hotel, used the treadmill (1 broken) for a short time til the teen group show up and use it a chatting room.Kids used end to end rooms' s hallway as a race track,it is annoying cos they carried on for at lease an hour!Morning hour, we smelled cigarette or weed smoke around rooms hallway.Otherwise our stay would be perfect.

Owner Response, 18 Mai 2017

Tony, Thank you so much for letting us host your visit. We appreciate you letting us know about the treadmill, we've already made sure that both are operational and ready for those morning workouts. The weekend brought lots of families to town & we apologize for any disturbance that you encountered. We hope that this won't stop you from visiting us again soon. Thanks for taking the time to reach out to us. Best Always, The Oceanside Palms Team

"unfortunate events"
mpherrera2000, 16 Mai 2017

I highly recommend this hotel, We stayed for two weeks due to plumbing problems at our home. Sarah at front desk, Paul Terzis the general manager, Jesse, and all staff greeted us every morning made us feel like family. Extremely accommodating to my elderly mothers needs.

Owner Response, 16 Mai 2017

This is really nice to hear & although it was a "forced" vacation, we're pleased to see that our family was able to make yours feel at home. We hope we get the opportunity to host you again soon. Best Always, The Oceanside Palms Team

"Best Western, Who Knew?"
ElaineMinor, 16 Mai 2017

I had the entire wrong perception of the Best Western Brand and I'm here to set the record straight, this hotel was phenomenal! From the curb appeal at the driveway to the artwork on the walls this hotel was everything that I needed it to be after a terrible experience at a nearby hotel. We booked the last two rooms from our cell phones and headed right over. The front desk attendant actually greeted us by name, still not sure how she knew it was us. But at that very moment, I knew we were in good hands. The hotel is well landscaped and manicured, every little detail is in place as it should be. The hotel was inviting, very well updated, exceptionally clean. I had no idea that the best western's had so much to offer but thanks to the staff and service at the Oceanside Palms, I will be on the lookout for Best Western brand when I travel. We were greeted each and every time we entered or exited the building. We were offered fresh baked cookies and cold water. Someone was always checking to see if we had what we needed and it was awesome. The rooms were very nice, the air worked great, the artwork actually looks like art not just pictures in a room. Everything is exceptionally clean, and I am quite the critic when it comes to clean. Everything was operational, no busted ice machines, no failing gym equipment, The area was safe to take a walk to the pier or to grab some food. I wouldn't hesitate to recommend this hotel.

Owner Response, 16 Mai 2017

Elaine, Let us start off by saying thank you for letting us host your stay and for the wonderful review. The hotel was built and designed by our owners with great care taken to ensure our guests enjoy the same experience as you. Reviews are extremely important to let us know when we're on track & we've already passed on your kind words to our team. We loved that we changed your perception & we look forward to your next visit. Best Always, The Oceanside Palms Team.

"Would definitely come back."
gabrielacO5565XD, 15 Mai 2017

I highly recommend this hotel! Our family only stayed one night to visit one of our family members (my nephew) at the Marines base before his deployment. And everyone raved about its cleanliness, comfort, and breakfast. The only negative thing I could say is we couldn't stay longer.

Owner Response, 15 Mai 2017

Thank you for your families service to our country. It's always a pleasure to host our men & women in uniform and their families. We hope you are able to stay with us longer on your next visit. Semper Fi, The Oceanside Palms Team

"Had a great time"
kfechter, 14 Mai 2017

I'm a gold member of Best Western. I earned a lot of points from past stays but I never used them. When I called the Rewards department three people tried to figure out how to use my points for a free stay but they couldn't seem to make it work. I got different information from each of them also. I was disappointed and almost gave up until I called Jesse, the front desk manager. Jesse knew exactly what to do so I could use my points. He had such a positive attitude, was willing to help, and made everything work out to my satisfaction.

Owner Response, 14 Mai 2017

This is really great to hear! We're so glad to hear Jesse turned everything around for you in a positive way. We realize you have many hotel options to use your rewards point & we are honored that you chose us for your stay. We look forward to hosting you again in the near future.

"Thanks for a good stay"
donaa749, 08 Mai 2017

An excellent hotel with highly professional and helpful staff. We were relocating to this area and the hotel accommodated all our needs. Staff helped us with room and then told us about all the wonderful activities in the area. Thanks again.

"Great rooms, great price."
X560PCdaniellea, 08 Mai 2017

Had an enjoyable stay! Wonderful staff, great room size, loved having a kitchenette and access to the beach, stores, etc. I would recommend for families or couples. Will be back. Thank you to the great staff.

"Vera "
Jim8412345, 06 Mai 2017

We had the best time at this hotel, we were in town for a Marine Corps Reunion, I haven't been here in 13 years and these people like Vera made us fit right in, she answered all our questions and was a super professional would highly recommend. Thank you very much.

"Great find!"
aml1202, 05 Mai 2017

A very nice place to stay. Very clean and updated. The clerk who checked us in, Shawanda, was the sweetest and even came up to our room to help us with our TV later in the evening when we couldn't get it to work. Will definitely come back to enjoy again.

"Best Western is the Best!"
kimoc542, 04 Mai 2017

I was pleasantly surprised with The Best Western. It was better than i expected. The room was nice, clean, and big. I loved having a fridge, microwave, sink, stove, plates and utensils. We will definitely be staying here again when in the area.

"Will stay here everytime I visit the area!"
814kristinag, 02 Mai 2017

This hotel is so close to everything! Great options for dining in the area. The breakfast was awesome so that helped us save a little money. The pool and hot tub were great and towels right there! The staff was genuinely pleasant and professional. I felt safe and very comfortable here!

"Home away from home"
X6135YAmaryc, 01 Mai 2017

Our close to home destination- they're always friendly, rooms nice, clean- love the new showers- close to the beach and other attractions- usually can count on Best Western- this is one of our favorites

"Best place to stay in Oceanside"
larrymD4747HR, 01 Mai 2017

My experience staying at this Hotel was excellent from reservations to my room and all the staff, the room was as it appeared in the photos, clean and comfortable, the staff professional, courteous and friendly.

"Great place!"
Sally B, 29 Avril 2017

The room was large, clean, and had a full kitchen. The hotel is walking distance to everything which is awesome. Check-in was easy and the staff who checked us in was very friendly and helpful. I just wish I had stayed more than one night!

"Average hotel"
RKD21, 27 Avril 2017

Stayed for a trip to Legoland. I usually avoid Best Westerns because I had bad experience before and prefer Marriott properties, but couldn' t find ones with reasonable price around that area. But, this is a Best Western plus, so I thought it is somewhat better than the regular Best Western. Pros: - Close to Legoland (15-20mins drive) - Wonderful staff, especially the ladies working in the breakfast room, please tip them if you go there. The front desk managers are nice as well. - Pretty clean room - I think the insulation is pretty good. I didn't hear any noise from the neighboring rooms. Now, the cons: - Standard room is really small. If you have more than 2 people, consider getting a room with kitchen (bigger room) even if you don't need the kitchen. - Dirty elevator - Sewer smell from the sink in the bathroom - Shower knob broke, luckily on my last night there - The pictures on tripadvisor look a lot better than the hotel itself Regarding the broken shower, it happened at 9 pm at night when we desperately needed to take shower after a whole day at Legoland. The front desk manager was pretty helpful, he tried his best and ended up lending us a pliers so we can turn the shower knob with the pliers. Not the best outcome, but at least we were able to shower. He gave us some discounts from the final bill. Will I stay here again? No, if I can find others with reasonable price around the area. Little details, like sewer smell, shower knob, elevator cleanliness matter. So, please pay attention to that.

"Pleasant surprise"
ECN0408, 25 Avril 2017

My wife were looking at the last minute for a place to stay in Oceanside and found quite a few places already booked. We came upon this hotel and decided to give it a try. We enjoyed our visit starting with Shawanda's smiling face checking us in. The breakfast area was well stocked with multiple choices for hot and cold items. The folks manning the area were great at making sure everything was filled, clean, and were genuinely happy to see everyone. Our room was very clean and house keeping was very responsive to our requests. The hotel was near a highway, but noise was never an issue. We got a good night's sleep every night. We didn't use the pool, but saw families enjoying themselves. We would definitely recommend this hotel to people visiting the area. We'll be back when we're in the area.

"3 nights in Oceanside"
Lisa2184, 24 Avril 2017

Very good location and facility. Best breakfast buffet I've had in a long time. Each morning the breakfast room was busy and full of patrons, but there was enough room and options for everyone. Clean rooms, fitness room, great front desk staff. I'd recommend this Best Western to travelers looking for a clean, nice place to stay. Easy freeway access, without any freeway noise.

"Best hidden gem in Oceanside"
livsloroger, 23 Avril 2017

I stay here every 2 weeks for work and I must say, this is a very cool and clean place. If I had a family, significant other or if I just need to get away I would definitely stay here. Highly recommended and Sarah at the front desk is super friendly and witty when it comes to jokes! Staff is super friendly and professional.

"Can't go wrong with Best Western Plus"
justinsC7004QZ, 23 Avril 2017

Very nice "newer" hotel with all the amenities. I think they have the best free breakfast in the hotel industry. I also liked the free wifi with a simple login. I will consider Best Western Plus for all my future travel when available.

"1 Nighter"
Patrick A, 20 Avril 2017

Just passing through, I drove by the Holiday Inn and it looked cheap and cheesy, I checked TripAdvisor reviews and decided to stay here at the Best Western. It was quiet, clean, and just what I needed. The bed was super comfortable and the room was modern. I don't typically like staying on the first floor usually, but it was surprisingly quiet.

"Great stay, nice hotel & staff!"
613neila, 19 Avril 2017

Best hotel value in the area. Courteous and nice staff especially Sarah the receptionist. Had a pleasant stay with family. Highly recommended! Hotel is only 15 minutes from Legoland. Breakfast is included

"Comfortable and convenient"
Diana E, 18 Avril 2017

Comfortable room and beds. Great location and great staff. Even when an issue it was resolved without causing an inconvenience to me or my son. Their breakfast was better than other hotels. We will be back.

""Best" Best Western"
nataft1, 16 Avril 2017

Excellent location! Close to Dana point Laguna beach and Carlsbad. There's no charge for parking and that's a huge plus! Staff was extremely courteous. Rooms were very clean with comfortable beds and pillows.

Owner Response, 16 Avril 2017

Nataft1, Thank you for taking the time to review our hotel. I am so glad to hear that you enjoyed your stay with us. We are lucky to be is such a beautiful area smack dab in between Laguna Beach and Carlsbad. I am glad you appreciated the free parking, as this is a rarity in Southern California! Hopefully you will come back and visit us soon! The weather is absolutely amazing. Best Wishes, Farah and the Best Western Plus Oceanside Palms Team

"Top Notch Customer Service"
tunkpunk1, 16 Avril 2017

We were at this property (8 of us) for two weeks and I cannot express enough how well we were treated. The staff here went out of their way every day to accommodate us. The food was good, the location was great and the service was fantastic! Looking forward to returning.

Owner Response, 16 Avril 2017

Tunkpunk1, Wow! Thank you for choosing our property to literally be your home-away-from-home. Two weeks can feel like a long time away from family, so I'm glad the staff treated you well. Hopefully you were able to stay in one of our premium kitchenette rooms with a stove top, and refrigerator so you were more comfortable during your extended stay. We look forward to your return as well. Sincerely, Farah and the Best Western Plus Oceanside Palms Team

"Around the corner is the harbour, surfing and access to the highways"
Dianne W, 13 Avril 2017

This hotel has the friendliest and most helpful staff and we felt like one of the family. We were lucky to get the kitchenette room, which has a view of the surf only a few blocks away. The room was so comfortable we stayed for 10 days!

"Trip to Legoland"
zimianh2017, 12 Avril 2017

A very pleasant stay at this hotel. We booked late and this was the best value we could find and it turned out to be a great choice. Met some lovely guests in the hot tub of the hotel too. Family friendly place. Staff were great. Clean rooms and comfy beds.

"Best value in Oceanside and Carlsbad!"
II_Traveler_II, 08 Avril 2017

Easily the best value out of any hotel in a 25 mile radius from Carlsbad to Dana Point. The quality of Oceanside Palms is closer to a 4 star hotel, while having a better price than most 3 stars. The room was spacious, and had a large bathroom. Breakfast had more than adequate variety and quality. Every member of the staff I interacted with was very friendly, helpful, and exceptionally courteous. Under 5 minutes to the beach, Oceanside Harbor, and the highway ramp to get to nearby cities with ease. If you are planning to go to Carlsbad or Oceanside, don't bother looking anywhere else.

"Good value off the beach"
Phil55331, 05 Avril 2017

We stayed three nights the middle of March. Room was comfortable and clean, hallways could have been cleaner which would have made a better impression on arrival. Staff was very friendly and helpful. Pool and hot tub could be greatly improved. Free breakfast could have more variety and be improved upon. Would stay again for a limited time in the future.

"The only place for me!"
Mechele W, 03 Avril 2017

My gosh my last review of this place was outstanding I really couldn't find anything wrong. And just when you think it can't get any better it does. All the standard stuff is still perfect the rooms and the breakfast buffet and the great Wi-Fi and all the cable channels all the places that you can sit the fire pit outside which is huge the sitting room off the lobby is huge all the great places you can spend having wonderful conversations with friends or family and the office Center has all you could want if you're there on business. the size of the TV alone in the lobby will make you want to come back for more. But what makes this hotel a five-star hotel and will always make you wanna come back is the best staff by far of any hotel I have stayed in and I have stayed in lots of hotels. The staff will bend over backwards to make your stay the best you can have if you need it they will try to get it for you , if you want to know a great place to go close by they can tell you the best places to go. Managers Farrah and Jesse have something about them that most managers do not have they make you feel wanted and very comfortable. And genuinely happy that you picked their hotel to stay at , I in all my years of staying at hotels have never come across anyone who can compare to these two when it comes to customer service. If you happened to get lucky enough to come across Sarah or Alyssa or shawanda or Vera or Ashley consider yourself lucky. Jesse and Farrah picked out the best people that they could find to make your stay at this hotel the best that you will experience. And for those people who complain about little things like a bagel isn't fresh I hate to break the news to you maybe you got the bad Bagel of the day. this place is not overpriced if you book in advance you get great rates, I have stayed at 500 night hotel rooms and you know how I was treated like a number there was no special treatment from any of the people that work there , but here the employees every time you go will make you feel appreciated don't miss out on this Gem of a hotel. I am booked to go there every month except June and September all the way through March of 2018 I try to go once a month because as I drive away on my way back home I want to turn around and go right back and any place that makes me feel that way is a place that I want to be as often as I can. take it from me I know most the time you go to a hotel you're going somewhere else and it's a place to put your stuff and sleep, take it from me take a little time out and enjoy this hotel you won't be disappointed.

"Queen beds are NOT queens"
Bryan H, 01 Avril 2017

Great family hotel. Fun pool and hot tub. Solid breakfast. Great place to stay for Ironman Oceanside. Only gripe, the queen beds are fulls not queens. My feet hang off the end of the bed about 6 inches.

"Amazing stay!!"
726brionnag, 28 Novembre 2016

Alyssa at the front desk was beyond helpful to me. He helped me get a room in the middle of the night. Made sure that everything was perfect. She was such an amazing help to me that I really hope her customer service is there every time I come down to Oceanside!

"Thank you, Meagan!"
promsed, 27 Novembre 2016

Excellent hotel and service! From the moment we entered, we felt comfortable. Everything was very nice and pleasant. The exceptional quality at this hotel was Meagan at the front desk. Meagan was excellent! She was not only professional but was very much a person with efficiency and heart. When our family needed to change to Best Western Plus at Oceanside, Meagan made accommodations to make our move most comfortable. Our family was under much stress. Meagan made a bright spot in this time of gloom. Thank you...

Owner Response, 27 Novembre 2016

It's so amazing to hear what a positive impact Meagan had on your visit with us, especially under such a challenging time for your family. We will certainly share your kind words with her and our management team. We hope that your next visit with us is under better circumstances, until then our thoughts and best wishes our with you. The Oceanside Palms Family.

"Camp Pendelton Visit"
346gilberta, 26 Novembre 2016

Very helpful and friendly staff. The hotel as a whole made our stay in Oceanside a pleasant experience. Would stay there again. A great value for anyone traveling with children and great location. Planning another trip to Oceanside for the festival of lights and will stay only at the Best Western!

Owner Response, 26 Novembre 2016

We have the pleasure of having many of our guests visiting family and friends at Camp Pendleton, so we are excited to hear your family enjoyed your visit with us. We look forward to your return trip for the Holiday Boat Parade of Lights, it should make for another wonderful weekend. Thank you for going out of your way to share your review with our future guests. Best Wishes, The Oceanside Palms Team.

"Vacation"
Dave W, 21 Novembre 2016

Hotel staff was extremely helpful pointing out things of intrest around Oceanside. Easy walking distance to the beach, the pier, downtown and many great restaurants. Within walking distance of the train station take the coaster to San Diego. Great trip. Hope to stay here again.

Owner Response, 21 Novembre 2016

Dave, Great suggestion on the Coaster Train, this is a great way to enjoy an excursion for the day to San Diego's coastal cities and still get back in time to enjoy our beautiful beaches and pier. We look forward to you joining us again in the near future. Best Always, The Oceanside Palms Team.

"Close to the beach"
WichitaWmn, 15 Novembre 2016

Close to the beach! Meagan (with a heart ??) was awesome! She was very helpful to us, and anyone else she helped. Room was a suite. Big for our family of four. Full kitchen which was nice and also had a huge walk in closet!!

Owner Response, 15 Novembre 2016

Thank you for going out of your way to let us know how well your visit went. The premium rooms are a great deal, we hope you were able to utilize the kitchen and barbecues during your visit. We truly appreciate your kind words about our Meagan, she is a great representative of our hotel and we look forward to having her as part of the team for years to come. We all look forward to hosting you again, -The Oceanside Palms Team.

"Good price for accomodations"
Lynn H, 10 Novembre 2016

We spent four nights here and found the location to be convenient to restaurants, beach and close to the I-5. Rooms were adequate and very clean. The entire hotel was well maintained and the staff most helpful. Having the breakfast included was a bonus. Would definitely stay here again.

"Good solid value"
Navy_Lady, 07 Novembre 2016

We stayed here overnight, participating in Oceanside's Bike the Coast/Taste the Coast event. It was a good deal on Hotels.com, significantly less expensive than booking direct with Best Western. The receptionist told us that they had just received the highest BW rating on a recent inspection, and they were obviously very proud. The service was very good on checking in. Though we wanted a late checkout based on the following morning's bike event, they were understandable loathe to grant this but did allow us until 1130. There were numerous bike event participants at the hotel, and they tried to put everyone on the first floor. We were on the third floor, with no major issues except the screaming children in the room next to ours. Apparently, this site hasn't heard of thick walls or soundproofing, but certainly the bratty kids were not the hotel's fault. What was within control of the hotel was the breakfast. Horrid planning and terrible service, especially since they were well aware of the number of bike event participants that would be heading to an early breakfast. They ran out of food, the continental items (yogurt, fruit) were at a premium, and basics like OJ and water were not replenished in a timely manner. It was a horrible free-for-all, when they could easily have stocked up on athlete-friendly items that would have been simple to prep and serve (yogurt and fruit were a nice though but badly executed, and they could/should have had breakfast bars or something equally easy to grab and go). They have a pool and hot tub at the end of the building, and lots of free parking. It's a bit of a challenge to get back on the freeway, crossing the Coast Hwy. All in all, I think a normal slow day would have seen a totally different experience. However, it seems to me that a hotel wants the rush and increased business, and therefore should be prepared to service (and earn) that business.

"Love this place"
Arthur S, 05 Novembre 2016

Third stay. Same gr8 experience. Love Oceanside. Little disappointed on the increase in room rate when I requested another night's stay. That floating room rate is greedy and disappointing. Other than that this hotel is always a gr8 experience for us.

"Nice value"
Thomas P H, 02 Novembre 2016

This hotel is very clean, modern and well serviced. Very good overall value and close to dining and the harbor. The staff as both friendly and helpful. The breakfast is above average and the breakfast area was very clean. Plus there is some outdoor areas to enjoy.

Owner Response, 02 Novembre 2016

Thomas, Thank you for taking the time to give us such a nice review. Please join us again.

"Careful of bathtubs as they can be slippery!"
Melanie A, 27 Octobre 2016

Both my brother and I slipped in the bathtubs in our (separate) rooms. I actually slipped twice. We called the front desk to let them know after the first slip and to see if they had a bath mat, but they didn't. My parents (in their late 70's) were also staying there, so this concerned me a lot. It was very disconcerting. It was odd because sometimes the tubs seemed like there was enough traction, but a minute or two later they are slippery, and vice versa - slippery to begin with, fine as the shower goes on. Should be addressed, IMO. I have stayed at LaQuinta (next door) in the past and will probably stay there next time I am in town. Rooms are larger there and no slippery tubs! I go often as my daughter lives there.

Owner Response, 27 Octobre 2016

Dear Melanie A. I want to thank you for your review and giving our hotel 4 out of 5, 5 being exceptional. As the General Manager the safety of my guests is the most important responsibillity therefore I am very grateful everything is ok. Our tubs are made of non skid material and we do have special mats should a guest request one. I am investigating to find out why you were told otherwise and in the meanwhile, just to be proactive, ordered more of those mats. We do have rooms as large as the La Quinta's rooms and I invite you to come back and stay and experience those. Contact me directly and I will be happy to reserve one of our premium rooms as well as apologize in person. Sincerely, Paul Terzis

"San Diego Trip"
caballerosoni, 22 Octobre 2016

I stayed here for a week and it was great customer service, I stayed here because i was visiting my sister in law and nieces and newphews in national city, the beach was close by and had a park and had fire pitts so you can camp near the beach, fishing

Owner Response, 22 Octobre 2016

We hope you had a wonderful visit with your family. Thank you for letting us host you during your visit.

"I'm a fan!"
HappyTravels717, 22 Octobre 2016

We've stayed at this hotel several times this year and I can honestly say, "I'm a true fan" of this hotel. The service personnel from the front desk,housekeeping, maintenance and breakfast staff were all super friendly and helpful! The rooms are comfortable and clean and the friendly staff makes you feel like part of their family. Truely unique in the hotel industry from my experience.

Owner Response, 22 Octobre 2016

We appreciate your kind words & will be sure to pass along your thoughts to our crew. Please come again.

"Great place and wonderful staff! "
Familysquad, 22 Octobre 2016

My family has got three rooms and they kept us all together. The rooms are clean and updated, but the staff was the best of all. We really appreciated the kindness and professionalism of all, but especially Sarah and Jamie at breakfast! Thank you for the smiles and help. Made our stay that much better.

Owner Response, 22 Octobre 2016

What a great review, we look forward to your next visit.

"Perfect"
kerryelie7, 21 Octobre 2016

This was a very easy and comfortable stay while having to deal with Doctors. I would come stay again anytime. Everything was very clean - beds comfortable - breakfast selection great - staff was very kind and extremely helpful.

Owner Response, 21 Octobre 2016

Doctors are never fun, we're glad to hear everything went well with your stay.

"Very friendly staff, not best location"
swimdesertrat, 20 Octobre 2016

We were in King room with kitchen on 3rd floor, far west end, window looking toward ocean. Would not call it Ocean view, but we could see it between buildings, and beyond rooftops. No elevator on that end of hallway, had to go back to front end of building to ride up/down, but stairwell right next to our room which we used when not carrying stuff. Kitchen has bare essentials, but no dishwasher, so not exactly certain how clean any of the serving ware was. And no scrubbing pad/brush to clean stuck on food on pans. Refrigerator nice and clean. AC worked great but quite noisey. Window could have been opened for cool air, but traffic/train noise already bad with it closed. Getting back to freeway from hotel a little confusing, and not super easy...lots of traffic. Hot tub not very hot for our taste, but it was clean. Walk to beach on long side if you are bringing chairs/cooler etc... I would book a room closer to beach if that is your intention for your visit...or even closer to the harbor where there is an underpass to get past the train. Staff super friendly, and always smiling. They found my cell phone that I left in the lobby, and promptly returned it to me before I even knew I lost it!

Owner Response, 20 Octobre 2016

Dear swimdesertrat, Thank you for selecting our hotel while in Oceanside. I am pleased the staff met your expectations and retrieved your phone. I am glad you mentioned the elevator for the back of our building. I am pleased to announce that within the next few months an elevator will be installed which will enhance our guests convenience and comfort. The hotel will have two elevators. I am addressing with staff the issue of cleaning supplies in our premium/kitchenette rooms ( our best value rooms) however we will be delighted to "do the dishes" upon request. Please feel free to contact me next time you are planning a visit to Oceanside. Sincerely, Paul Terzis, GM

"Good sleeping"
Sharon S, 19 Octobre 2016

This is s nice newly renovated hotel. Clean, comfortable bed. Nice bathroom! Good breakfast! Only tricky thing is that the driveway in us kind of tucked away and can be tricky to find the first time. Would stay here again

"Friendly staff, quiet,"
Rae W, 18 Octobre 2016

Room was a double queen on 3rd floor. Very quiet and everything worked good, Check in staff and exit staff very nice. Have a wonderful breakfast area with many hot and cold choices. I would stay again in a heartbeat

"Mother of family"
pat b, 17 Octobre 2016

Very clean hotel. Fantastic staff who were very helpful getting directions to Legoland. Good breakfast with a lot of choices. Best coffee I have had at a hotel. My kids used the pool which was clean and well kept. Will stay here again!

"Very nice hotel for the price."
SCTraveler2011, 17 Octobre 2016

Our room was a decent size, very clean, all new and modern. Better than average free breakfast; great location; nice staff. The only thing missing is it's not really a nice walk on the busy streets to the nearby beach or harbor.

"Pleasant Surprise "
Stephanie G, 16 Octobre 2016

Stayed here when we visited Legoland. Very nice surprise! Staff was very friendly. Hotel has been remodeled and has a nice, transitional decor. The breakfast was ok - a tad salty on the hot items but a nice selection of food. I would stay here again. Close to Oceanside Pier.

Owner Response, 16 Octobre 2016

Stephanie, Thank you for letting us host your stay. I hope you had a great trip to Legoland, it's definitely one of the most visited spots for our families. Thank you for your feedback on breakfast, we will look into what other options we can offer. Looking forward to your next visit.

"Excellent service"
Hollie H, 13 Octobre 2016

This hotel offered excellent presentation and service. It was more upscale in appearance than I expected for the price. The staff was always smiling and friendly. Breakfast was great. Manager was running around helping the staff in the morning at breakfast and even picking up trash in the parking lot in his shirt and tie. Very impressive.

Owner Response, 13 Octobre 2016

Hollie, Thank you for the kind words about our property and team. They definitely take pride in the hotel and helping to ensure our guests enjoy their visit. Looking forward to your next visit.

"Pleasant and Relaxing"
Mia L, 13 Octobre 2016

Stayed 4 nights and had a very pleasant experience. The facility is very clean and well maintained. Rooms and lobby are all nicely decorated in a modern contemporary style. Good breakfast in the morning. All staff members are very friendly and helpful, very response to guest needs. Walking distance to beach and harbor. This is my go to hotel in Oceanside.

"Clean, quiet and super friendly! "
ThePumper, 12 Octobre 2016

The other reviews are not wrong. Right on N Coast Highway 101. Across the street from visitor center and In N Out burger. (yay!) Large rooms. Staying in room 316 and it is great. Comfortable beds. Clean. Nice bathroom. Love the angled bathroom setup which allows for more room in the bathroom itself and the bath shower. Water pressure could be stronger, but this is California afterall. Breakfast is great. Couple waffle stations. Eggs, bacon, sausages, omelets depending on the day. Hot oatmeal, fruit, yogurts for the healthier crowd. Yum! Staff is awesome. Always friendly, from the front desk, to cleaning staff, to the breakfast room attendants. Paid approx 100 usd per night for double Queen room. Free parking. Free WiFi. Fridge and microwave in room. Outdoor pool. To list one 'meh' thing .. Single elevator. 2nd elevator appears out of service. No biggie though. Might just have to wait an extra minute. Would definitely stay again.

"EXCELLENT customer service"
ncbkro, 11 Octobre 2016

EXCELLENT customer service in every aspect from this Hotel..Front desk!! Cleaning !! and the breakfast employee!!! ALYSSA at the front desk greeted us like we had been friends/family..Once she heard my name on the reservation she commented that she remembered talking to me on the phone..I told her that with all the visitors that come in and out of the hotel, I was surprised that she remembered my info and our conversation. Alyssa smiled and said that she cares about helping all of their visitors..I was MOST impressed with her genuine demeanor and professionalism.

"Homey, comfortable and convenient"
Beverly F, 11 Octobre 2016

A comfortable spot to visit sights in the San Diego area. The hotel has a homey feel with a lot of comfortable little spots to sit in and outside. Bed was comfortable and room was quiet and could be completely darkened. Pool area was clean and well maintained. Nice, easy walks to the pier and harbour and within walking distance of restaurants. Staff is outstanding, helpful and pleasant.

"Friendly & clean"
MarzDotz, 10 Octobre 2016

We stayed at this hotel for 2 nights with our teenager in a king + double sofa bed room. It was clean, air worked extremely well (hubby likes to freeze me out!). It is located right off the I-5 near the harbor & is very close to Camp Pendleton. The front desk staff were all very friendly as well. They have a little patio area with a gas fire and 2 little seating areas with TVs (one is part of business center). They served the normal hot breakfast of eggs, sausage, etc. but we did not eat there. The only problem was the rock hard bed - we have a sleep number bed at home which my husband & I sleep with the bed set to 35 & 45 respectively. So we tossed & turned ALL night and back muscles were cramping quite a bit. But this is pretty typical of these lower budget hotels. Overall, it is what you expect from a Best Western - I have not stayed at BW Plus before so nothing to compare to from that perspective.

"Nice hotel, friendly staff"
Diane R, 10 Octobre 2016

We r having a nice stay at the Oceanside Best Western Plus. We upgraded to a room w/a kitchenette. The mgr said we would have a room w/a view of the ocean but he nelected to tell us that we would be looking over the tops of a trailer court. I thot that was a little deceptive. The breakfast was very good this morning, the attendent did a good job.

"it was ok not to my best western plus standard..."
Avocadoadam A, 09 Octobre 2016

well I have stayed in 2 hotels in oceanside that I consder about the same type of hotel.. but when i stay in hotels I usually stay in best western plus.. first time I stayed in differnt type of hotel in oceanside and I like it,,, I stay at this best western plus thursday the sixth of october..... well I am mainly comparing to the last stay I had in oceanside at the other hotel.... well I went to check in and it was ok,, the person was friendly but seemed like it was forced friendly which is kiinda fake,,... than I ask if they had complimentry tolitries. like toothpaste and to the othbrsuh and razor and \\shaveing cream cause I usally forget those items, they said yes but I had to buy it,, that was the first time I had to buy stuff like that from a best westerm plus so right after that that was a minus for me for the hotel,,,,,if the hotel has to hold a fee on your card for incendentals rather than takeing your card number thats a minus for me.. Other hotel I stayed in oceansdie did not charge the fee even tho the fee gets reverse when you check,,, the jacuzzi was warm but wish it was a little hotter..the pool did not seemed to be heated... the room was just ok... it was like any other hotel of that qaulity too me ...to me there was nothing really special about the room... they had a mico wave and a fridge. tV and bathroom.. I t had ac .. it worked good but not as wells as I wanted too..the view of the room ,, I think I viewd moble homes... The breakfast was a standard best western plus breafast.. with hot and cold food like eggs sausage cereal and pastiers juices milk and bread,,, yogurt and fruit and the famous waffle makers that most hotels have,,,, breakfest rooom was good size. the bed was ok bbut i have slepont better... it was ok would i stay here again if I was in the area proably not,, I would try a differnt one or stay in the hotel that i like when i first came up here... if they would change some stuff i might give it another try

Owner Response, 09 Octobre 2016

Dear AvocadoAdam, Thank you for choosing the Best Western Plus while visiting Oceanside. The staff and I are honored to have received hundreds of very positive reviews about the staff, service, amenities, comfort, location, complimentary breakfast, complimentary Wi-Fi, complimentary parking, welcome freshly baked chocolate chip cookies and value. I read every review as it helps me with my responsibility to always improve and offer every guest an exceptional stay. I sincerely appreciate your feedback and based on your comments we are now offering complimentary generic toiletries as well as brand name for purchase. Our pool is heated all the time. The $50.00 hold on the credit card is a standard in the industry, many hotels and especially car rental companies hold a much larger amount which is immediately reversed upon check out. Please contact me directly so you can tell me what stuff we need to change, I like to earn your confidence and business again. Sincerely, Paul Terzis

"Fantastic hotel"
CaliforniaSon, 08 Octobre 2016

Spent four days in Oceanside in September. We have been to California severale times, but this was our first time in Oceanside. It will not be our last. We chose to stay at Best Western Plus because of the good reviews. We were not disappointet. From the time we arrived we loved it. Nice, helpful staff, clean rooms and super breakfast. If you ad good location (close to beach and shopping) and lovely weather to that, you get a perfect stay. I will absolutely recommend this hotel. If ever in Oceanside again this is where we will stay. 4 happy norwegians

"Awesome hotel"
Randy B, 08 Octobre 2016

Kat was very helpful and accommodating at Check-in. The staff at this hotel was unlike I have ever seen, very helpful and friendly! Keep up the great work! I look forward to staying at this hotel again in the future.

"Will Stay There Again"
ricknterri, 08 Octobre 2016

Our airline held us up a day and Best Western was excellent to cancel our first night for us without charges and we were able to keep our room for the other three nights that we had scheduled. This alone spoke volumes for this hotel. Everything was wonderful and everyone was so friendly! I will be back! :o)

"Oceanside near harbor"
Rita N, 06 Octobre 2016

We chose this hotel because it was a Best Western Plus and I could use reward cards. It was close to Camp Pendleton where we had been with family. The staff is excellent. So friendly and helpful. We were given a room with a kitchen, which I didn't even know I was going to have, It was perfect, as we had a 7 month old and a five year old. There was plenty of room for the stroller and other baby items. It was perfect for our needs.

"Second Home"
James M, 06 Octobre 2016

We have been coming to this Hotel now for about a year. Every time we come here we receive excellent service. The staff that work here continue to go out of their ways to make sure that our stay is as comfortable and hassle free as possible. The rooms are always very clean and comfortable. The beds are comfortable. The breakfasts are plentiful and you have a good variety of things to choose from. Swimming pool and Jacuzzi are always clean and very well maintained. They also have Barbecues out at the pool area for guests to use. The gym has everything that will give you a good workout. They also have a laundry room. I will continue to stay at this hotel and highly recommend it to anyone that will be visiting Oceanside.

"Good Stay"
smurf0612, 06 Octobre 2016

We stayed one night here at this hotel. Check in and out was fast and the front desk staff was friendly. The breakfast was good and the breakfast attendant worked very hard keeping everything stocked and clean. We used the laundry and everything worked fine. The beach was not too far of a walk. We felt like this hotel was a good value for what we paid.

"clean, friendly, stylish, great service"
Kathleen M, 04 Octobre 2016

I have already posted a review on Trip Advisor. I can repeat that this hotel is a wonderful space with remarkably friendly and professional staff. Breakfast was varied and fresh. Decor very peaceful and pleasing.

Owner Response, 04 Octobre 2016

How great is that, a double-header review! We're thrilled to see your return visit with us went so well. Thank you very much for going out of your way (2x) to share your thoughts with our future guests, we are certainly looking forward to trip #3. Best Always, The Oceanside Palms Team.

"Visit to Oceanside"
Mary Jo L, 02 Octobre 2016

My husband and I stayed here on our trip to southern California. He was a Marine stationed at Camp Pendleton from 1970-1972. We chose Oceanside as our "base" because he spent lots of time in town while stationed there. I chose this hotel based on the reviews on Trip Advisor while planning the trip. I was not disappointed one bit. The facility is clean and nicely decorated. There is ice cold fruit flavored water in the lobby, along with cookies in the evening. The room was quiet and comfortable. The staff was friendly and accommodating if needed. Breakfast was pretty normal for a hotel. Hot foods offered each morning. Personally, we would prefer bacon over the sausage offered each day. We would definitely choose this hotel again should we visit the area in the future.

Owner Response, 02 Octobre 2016

Mary Jo, Thank you for your families service to our country. We really appreciate that you chose us based on our TripAdvisor reviews and that you went out of your way to share one of your own. Thank you for your thoughts on breakfast, we are always looking for ways to step it up for our guests. We're looking forward to your next visit with us. Best Always, The Oceanside Palms Team

"Buffalo Soldiers MC Oceanside Annual"
Charlette M, 02 Octobre 2016

The hotel was excellent as well as the staff. They ensured our group had was check in was expedited. We reached a warm welcome and the hotel was very helpful for all our needs. They had a bike wash available and reserved parking. It was such an amazing stay and the breakfast was fabulous. Truly enjoyed the 24 access to the fresh coffee and tea. Looking forward to our next stay.

Owner Response, 02 Octobre 2016

Charlette, Your group was absolutely wonderful to host & we can't wait to host you for your next gathering. Thank you so much for sharing your experience with everyone, we will certainly pass along your kind words to the staff. All Our Best, The Oceanside Palms Team

"Recommended Stay!"
Tina G, 29 Septembre 2016

Great hotel, service and price. The location of this hotel was awesome, next to the pier with lots of restaurants and shopping near by. Walking distance to the weekly street fair type farmers' market in the evening. It was a quick trip this time, however, we enjoyed it so much when we return to visit family, we will definitely re-book here.

Owner Response, 29 Septembre 2016

Tina, You picked a wonderful time to visit, both the prices and weather are wonderful. Great to see you made it to the Sunset Market, it's one of the most popular events & we're fortunate to have it every Thursday year round. We wish you had more time to stay with us, hopefully your next stay can take care of that. Until Next Time, The Oceanside Palms Team.

"Best hotel in Oceanside CA"
Joan S, 29 Septembre 2016

Great experience! Hotel offers fruit flavored water in the lobby,a comfortable sitting area with TV,a firepit sitting area outside,a business center with a coffee bar, free wi-fi, great breakfast with hot offerings, exercise room. Guest rooms are large and nicely furnished - beds are very comfortable. Location is great for walking to the Oceanside Harbor or into the downtown area. Would love to stay here again!

Owner Response, 29 Septembre 2016

Joan, Such a wonderful review! It looks like you thoroughly enjoyed your visit. Great to see you chose to park the car and stroll the town, Oceanside is definitely a walkable beach area with many restaurants and shops. We hope you find the time to join us again soon. All Our Best, The Oceanside Palms Team.

"Very close to the beach and Pier."
ccwings04, 28 Septembre 2016

We chose the BW Palms because we were looking for a house to purchase in Oceanside or San Marcos, CA and it is right on the Pacific Coast Highway and near all the stores and restaurants in beachfront Oceanside. We had a first floor room (#121) and it was nice enough but it was too far from the handicapped parking for me. My faults with the room were that we had damp towels every day we were there ,which was a week, the bathtub had no safety stickers in the bottom for standing while showering and the maid service was very slow cleaning our room as we never knew when she would show up. The very best thing in the hotel were the drink dispensers in the dining area which were available 24 hours a day. The Nescafe coffee machine made individual cups of the best coffee in town plus the creamer machine and three juice machines all good. The front desk was always friendly and helpful but could not get the damp towel situation fixed. We never ate breakfast there although it was included with our room as we went to the Beach Break café every morning but we did use the coffee and juice machines the whole week. We would stay there again if they gave us a room closer to the handicapped parking lot so all in all it was a pleasant stay.

"Great Anniversary Weekend"
karens3482014, 26 Septembre 2016

We chose this hotel off the internet because it looked nice, we wanted near the beach and we like Best Western. There was no problem checking in even though we arrived early. We told them we were celebrating our 38th Anniversary, and they offered some discounts for restaurants in the area plus gave us some great recommendations for places to eat. We went to dinner and when we returned to our room there was an Anniversary card on the bed with everyone's signature. That was so nice. We really enjoyed sitting by the fire pit each evening. The staff was so friendly. Every time we came and went we were greeted by the staff. They asked us about our day, how we were doing and thoroughly made us feel like we were special. Breakfast area was very nice. Didn't use the pool. Rooms were nice and clean. Would totally recommend this hotel.

Owner Response, 26 Septembre 2016

Karen, Happy 38th Anniversary, it sounds like the both of you had a great time. Many of our guests have decided to stay with us based on reviews such as yours, so we sincerely appreciate you taking the time to recommend us to them. We're glad to see we could do a little something extra to make your special day a bit more memorable and we certainly will be here to help you celebrate your 39th. All Our Best, The Oceanside Palms Team

"Great location"
rrrun, 26 Septembre 2016

Very nice hotel. Located only a short drive from the beach or downtown; was a great central location. Great seating in the room with a loveseat & ottoman, plus the obligatory desk chair. Would definitely recommend.

Owner Response, 26 Septembre 2016

We are so happy to see that you were pleased with your visit. Oceanside is one of the few beach towns that offer free parking for it's visitors, or if you choose we're only a 12 minute stroll down to the water. Thank you for your kind words and recommendation to our future guests, we hope you find the chance to come back soon. Best Always, The Oceanside Palms Team.

"Karl G"
KarlGagnon, 25 Septembre 2016

Outstanding. The girl checking us in, Farrah, was great. So polite and accommodating. Gave us great choices for an after dinner tap room. The tap room, called Barrel Republic, is the most unique taproom ever.

Owner Response, 25 Septembre 2016

Karl, We're so glad our Farrah was able to point you in the right direction for dinner. Barrel Republic is one of the many new craft beer inspired restaurants that have sprouted up around the area, making for a pretty amazing craft beer scene. Thank you for going out of your way to share your experience with our future guests, we look forward to hosting you again soon. Best Always, The Oceanside Palms Team.

"BSMCO 2nd Annual"
Donald M, 19 Septembre 2016

The staff is amazing. Always greeted with a smile. Very accommodating with any items we forgot,printing or needed storage. Also accommodated early check-ins and efficiently check in people to their rooms.

Owner Response, 19 Septembre 2016

Donald, We should be thanking you, your group was definitely a treat to host & we hope all of your members had an equally good experience. Thanks from the whole team for setting aside the time to share your trip with us and our future guests. Looking forward to seeing all of you for the 3rd Annual BSMCO. Best Always, The Oceanside Palms Team.

"Great price/great location"
J2717BDmelissat, 15 Septembre 2016

Needing access to both the beaches and Camp Pendleton, we chose this Best Western Hotel. We were very pleased with this location. Staff was friendly and site was clean. We had trouble with the internet service, but decided we didn't need to use it after all. Someone was always working at the hotel, making improvements, cleaning, painting, etc. It definitely shows that the manager takes pride in this hotel.

Owner Response, 15 Septembre 2016

Melissa, Wonderful to hear you enjoyed your visit with us. Thank you so much for your kind words about the staff, our team is definitely the heartbeat of the hotel & we appreciate you recognizing them. We appreciate you mentioning your challenge with the internet, please feel free to reach out to me so we can narrow down the location of the deficiency and correct it. We look forward to hosting you again, The Team at the Oceanside Palms.

"Excellent Stay"
Jessica K, 15 Septembre 2016

The staff is EXTREMELY nice! Always wanting you to be happy and like you're on vacation. They always say hello, have a nice day, do you need anything. I stay in hotels often and this one is on my top 3 for the best!

Owner Response, 15 Septembre 2016

Jessica, You are extremely kind in taking the time to share your experience with us. Thank you so much for your high praise. Our team reads these reviews frequently, so the kindhearted remarks are much appreciated. We hope you find the opportunity to join us again in the near future. Best Always, The Oceanside Palms Team.

"Great location and walking distance to Sunset Market"
dlrogel, 08 Septembre 2016

This hotel was Walking distance to the Sunset Market, which I believe is open every Thursday during the summer. It is a very clean hotel with a great breakfast and friendly staff. Would stay here again.

Owner Response, 08 Septembre 2016

Dlrogel, I hope you enjoyed your time at the Sunset Market. It's such an amazing experience, and so much food!!! Thank you for sharing this tip with other travelers. There is also the Farmer's Market in the morning right across the street from the where the Sunset Market is. Hopefully you will come back to visit us soon and maybe check out the Farmer's Market as well. Sincerely, Farah P.S. Thank you for the compliments of our lovely team. They all really appreciate the acknowledgment.

"Great stay!"
Ty B, 07 Septembre 2016

Very pleasant stay at this hotel. I chose this hotel because it's really close to Camp Pendleton (visiting my Marine). It's less than a mile away. It's also really close to the beach, shopping and restaurants. The hotel is quiet, has clean rooms with comfortable beds, daily breakfast with lots of food choices (limited choices if you're vegan) and a very pleasant hotel staff. This was my first time staying at a Best Western and it was just lovely! I'll definitely will stay again when I travel to Oceanside.

Owner Response, 07 Septembre 2016

It's great to hear you enjoyed your stay while visiting your Marine! With Camp Pendleton less than 5 minutes away, we get the honor of hosting a large number of military and their families. It's so great that we were your very first Best Western experience, hopefully we will have the pleasure of more visits in the future. We are always looking at more ways to enhance our breakfast selections, so thank you for your suggestion. Please stop by on your next visit, we have two great local options for Vegans & Vegetarians. Thanks again for setting aside the time to share your visit. Until Next Time! The Oceanside Palms Team

"Best place to stay in Oceanside"
vickiwriter, 06 Septembre 2016

The service was really outstanding. Fresh coffee & cookies 24/7, good help at the front desk with directions whenever we needed it. Rooms clean and comfortable. We chose a premium room with a kitchen on the 3rd floor. We'd stay here again.

Owner Response, 06 Septembre 2016

Vicki, Thank you for giving us the opportunity to host your stay while in Oceanside. Service and Hospitality towards our guests is priority one for us, so it's always an extra perk for us when this is mentioned in reviews. Our Premium Kitchenettes are a popular option for our families and guests staying for extended stays, so it's great to see you were able to take advantage of it. Best Always, The Oceanside Palms Team.

"Vacation at Oceanside"
Anthony R, 04 Septembre 2016

The rooms were clean. Good location in relation to what we wanted to visit. Staff was very efficient and gave excellent service. About a 10 minute walk to the beach. Breakfast was good quality for hotel breakfast bar. The only negative was ants in parking lot that we're all over and in the car when we left.

Owner Response, 04 Septembre 2016

Anthony, Sounds like you had a great trip to Oceanside. Thank you for complimenting our staff, we all read these reviews on a regular basis & the kind words are definitely appreciated. We will have our service specialists take a look at the parking lot to see if they can offer a solution. We hope you can join us again on your next visit. Best Always, The Oceanside Palms Team.

"Oceanside Retreat"
Jennifer M, 02 Septembre 2016

This was a great hotel choice to stay with in Oceanside. The hotel is in a convienent location. Close to the beach and the pier. We could see the ocean from our room. The room was clean with updated decor. The room we were in had a small kitchen. They even provide some dishes, cookwear and utencils. Breakfast was very good. We will stay at this hotel again!

Owner Response, 02 Septembre 2016

Jennifer, Thanks a bunch for taking the time to let us know you enjoyed your visit with us. Great to see you were able to stay in one of our Premium Kitchenette rooms, wonderful option to have when staying multiple days or traveling with family...restaurants get a bit pricy. Glad to see you'll be joining us again. Best Always, The Oceanside Palms Team.

"Close enough to the beach"
Connie M, 31 Août 2016

This is a nice and clean and friendly place to stay. Its not a large hotel. Everything is very petite here. The lobby the sitting area and the business office. The fitness area and pool are also petite. There is a laundry area and a front outside sitting area with a very scenic fire pit. The good news is that many of the guests choose to run along and conduct their business outside of the hotel or head to the beach. All of the amenities are nicely kept and I wish I could have enjoyed every little treat. However with the beach just a few blocks away you will not likely want to miss out on the sand and the sun. The staff was very relaxed and very welcoming. The rooms are a tad small given the two queen beds but its adequate. The rate was in my opinion fair and I was also able to use my AAA to receive a discount. Breakfast in the morning is a plus! I would definitely recommend that others stay here especially if visiting family members nearby and you just need a few nice sleeping beds. Its not a luxury hotel but for business stays and families in town to visit families its definitely a good location and if you have to stay on premise you will have a relaxing day and most likely you will have the run of the entire facility.

Owner Response, 31 Août 2016

Hi Connie, Very nice review & as they say "good things come in small packages". We wish you could of spent more time around the hotel, but when the beach is calling you have to go. We understand that you and all of our guests have many hotel options to choose from, so we greatly appreciate you taking the time to let us know you were happy with your choice. A majority of our guests mention they choose to let us host them because of reviews such as yours, so we'd like to personally thank you and invite you back for another visit. All Our Best, The Oceanside Palms Team

"Good Value"
369antonioz, 31 Août 2016

Good Value for the area,but not close to beach.Good clean room. Breakfast is subpar and has almost same menu everyday. Stayed for a week and maids only cleaned room 3 days. Overall experience and stay, just okay.

Owner Response, 31 Août 2016

Oceanside is a great place to experience for a week & some of it's "beachfront" options can put a dent in the pocketbook during the Summer, so of course we're happy to see you were found value in the price & hope that the 10-12 minute walk to the beach was worth the tradeoff. Thank you for giving us your thoughts on breakfast, we understand that our complimentary breakfast plays a big part in our guests stay & we always welcome suggestions to make it more unique. We use many of our guests reviews to implement changes in our daily operations, so we thank you greatly for doing your part in helping us improve. Best Always, The Oceanside Palms Team

"Wonderful stay, wonderful staff"
Danielle O, 30 Août 2016

My family and I stayed here while visiting my brother before deployment. The hotel was lovely. Comfortable rooms, welcoming staff. Alyssa at the Front Desk was particularly helpful, whether we needed towels or just a quick chat! I would definitely stay here again, if I had the opportunity!

Owner Response, 30 Août 2016

First and most importantly, let us thank you for you and your families service to our country. Alyssa is a great "chatter", we're lucky to have her and we appreciate the kind words about her, our team and hotel. Hopefully you have the opportunity to join us again when your brother returns from deployment. Best Always, The Oceanside Palms Team

"Birthday Getaway"
LadyFox50, 30 Août 2016

The hotel lobby is beautiful, when entering the lobby you are greeted with a friendly smile. Hotel is very neat and clean. My room was clean and the beds were very comfortable. The breakfast was great. Make your own waffles, scrambled eggs, ham and cheese omelets, sausage links, potatoes, bagels, bread for toast, muffins, cereals, yogurts, juices and coffee. The front desk was very helpful with giving directions to the pier, harbor and local restaurants. I would differently stay here again.

"Great price for the buck"
NikonNurse, 28 Août 2016

Keep in mind, this is the Best Western PLUS across from In and Out Burger, not the one NON-PLUS a few miles to the south. It seems in the reviews that they are often confused when you read the description. The interior of this one is much different than that one. The staff was very kind. The lobby and the rooms have been updated to a modern look. It's right next to downtown and just a few blocks from the pier. Rooms were clean. Housekeeping was super nice. The only deficits I gave it were related to parking. I also had someone try to come in my room at 5 am when I was the only one with a key (i.e...use the security latch)...and the person at the desk seemed a bit indifferent about it. The walls are a bit thin...but I'm not living here. I had neanderthals that stayed above me. Breakfast was average and seems to be small given the amount of rooms in the hotel. But, for the money, it was a great stay overall.

"halfway stop between san diego and Anaheim"
lodede, 28 Août 2016

stopped here on our way up from San Diego to Disneyland. Easy to find and a very nice place. There's an In "n Out Burger place down the street about a block. nice pool and hot tub, also had an outside fire pit up front.

"A great option if you are visiting Oceanside"
jhartman90019, 24 Août 2016

This hotel is very convenient to downtown Oceanside. We walked around a lot, went to the beach, etc. We also spent time at the hotel's pool and had a nice breakfast. The room was quiet and the staff was helpful. We would definitely stay here again.

Owner Response, 24 Août 2016

Thank you for choosing to stay with us and for taking the time to convey your trip to our future guests. Oceanside is a very walkable area, with lots of options for dining, shopping & of course the beach. It's great to hear that you had a peaceful stay with us, we hope have the pleasure of your return visit in the near future. Best Always, The Oceanside Palms Team.

"Exceptional service and beautiful clean warm hotel!"
Karmela P, 24 Août 2016

Great hotel for family or business stay. Warm friendly atmosphere. Staff is kind and always ready to go the extra mile to see that your stay has met all your expectations. Do Not confuse this BW with the BW on Oceanside Blvd.

Owner Response, 24 Août 2016

Our team does our very best to make both our corporate and family guests feel equally welcome during their stay, we're glad that you recognized this. We're glad that your expectations were exceeded, hopefully we can raise the bar for your next visit. Thank you for setting aside the time to convey your kind words, it's always a pleasure to receive them from our guests. Best Always, The Oceanside Palms Team.

"Stay Away"
SFK925, 23 Août 2016

Hotel is old, outdated and the group areas are small and narrow. Our team and families could not find a place to "hang out - small pool, patio in parking lot and sad area with gentleman's club next door. The photos are misleading. Had a very small room and the staff was clueless. I would never stay here again.

Owner Response, 23 Août 2016

We appreciate you going out of your way to reach out to us regarding your concerns during your visit with your team. Like you, our team takes pride in our work and are always concerned when we don't meet or exceed the expectations of the goals we set; primarily providing comfort, warmth and value to the guests we host. We are always looking out for new ideas and suggestions that will allow us to continue to maintain our #1 Status and Certificate of Excellence that has been awarded to us by our TripAdvisor guests such as yourself that have gone out of their way to share their experience. Don't hesitate to reach out to me should you have any suggestions on how we may improve our service for our future guests. Best Always, Chris Walker & The Team at the Oceanside Palms.

"Great place to stay! Close to the beach!"
Colleen T, 22 Août 2016

Best spot around and very reasonably priced! Close to the beach. Nice pool. The front desk was very helpful and even suggested a great vegan restaurant just 1 mile away Hill Street Cafe. Enjoy! Colleen

Owner Response, 22 Août 2016

Colleen, Thank you for the high-marks and thoughtful review. Glad to see you discovered Hill Street Cafe, it is a wonderful restaurant set in a historic victorian house. We have lots of unique dining options in Oceanside such as this & your review is extremely helpful in reminding us how important it is to make suggestions that give each of our guests unique options that will help make their stay more memorable. Glad you enjoyed your stay, The Oceanside Palms Team.

"If you want to relax and have a good time this is the hotel for you"
vpaguayo1, 19 Août 2016

This is a beautiful hotel. The staff is very friendly and they go out of their way to be helpful. The hotel is close to the beach, the Harbor, and shopping. My husband and I like to walk so we walked everywhere. We were there three days and met many staff members but it was Kat that made a lasting impression. She was so attentive and professional. When we needed help getting to locations we wanted to visit she would pull out her map and get us on our way. We also had the same housekeeper for the three days and she made sure our room was picture perfect. I love this hotel

Owner Response, 19 Août 2016

Thank you for staying to help us celebrate our 2 year anniversary. Oceanside is a very walkable town, so we're glad to see you were able to stay parked and enjoy it. So pleased to see Kat made your stay so memorable, she is a great asset to our team. We look forward to hosting you again in the near future. Best Always, The Oceanside Palms Team.

"A very good GEM in the area"
Seevert, 18 Août 2016

A great hotel for a great price! Pros: 1) Close to the beach and the highway. 2) HOT BREAKFAST!!!! Not waffles, like an actual breakfast! 3) Free popcorn in the evenings in the lobby! Score! 4) Nice modern rooms and lobby, clean! 5) Friendly staff. Cons: None, zip, zero!

Owner Response, 18 Août 2016

Seevert, What a great review! You missed one "con" however....we didn't have the pleasure of having you join us for a longer stay, hopefully we can correct that on your next visit. Thank you again for all of the kind words. Best Always, Oceanside Palms Team.

"Great Stay and Great Location"
Lisa K, 18 Août 2016

This hotel was clean and had a great breakfast that was included in the stay. Also the location of the hotel is near the ocean, which is just a short drive. Also located near Legoland and about a 30 min drive to San Diego. Great price and great location!

Owner Response, 18 Août 2016

Lisa, Wow, thanks for the high-marks. Glad you and yours enjoyed your visit to Oceanside. With Legoland only 10 minutes away, we've been getting more and more families choosing to stay with us. We hope you were able to make great memories on your trip & we look forward to your next venture to the area. Best Always, The Oceanside Palms Team.

"Great stay."
Todd L, 18 Août 2016

A newly renovated BW property run by a friendly, professional staff. Good value in relation to some of the other options in the area. We very much enjoyed the few days we were there. Beautiful beaches, good shopping, and many great restaurants within a short drive.

Owner Response, 18 Août 2016

Todd, Thanks for going out of your way to share your experience with our future visitors. Oceanside does indeed have many great options, we're glad you found a few to experience. Thank you for staying with us during our 2 Year Anniversary, we hope to see you back soon. -The Oceanside Palms Team.

"Pleasantly Surprised "
User, 18 Août 2016

Online reviews for this hotel were mixed but I have to say how impressed we were with our stay. First and foremost- every employee we encountered was cheerful and helpful. Secondly- the room was nice and clean and well equipped with pillows and towels. Third - hands down the BEST breakfast we have ever had included with our hotel stay. We ate well and it saved us a lot of money on food while at Legoland. If I had to give a "con" I'd say the water pressure in the shower wasn't great. Also, being so close to the beach I would have loved a self services washer/dryer on site but they do offer laundry services if needed. I can't rave enough about every member of the staff from the front desk all the way to the house keepers. Wonderful folks!

"NICE PLACE BY THE BEACH"
irtorres, 16 Août 2016

Although this hotel is about .3 miles from the beach and the Oceanside Harbor, we chose to drive around town to see the local sites, including the Oceanside Harbor, a large selection of restaurants and bars, and souvenir shops. The pool and jacuzzi are clean and refreshing, and the staff are friendly and helpful. Rooms are comfortable, clean, quiet, and rates are very reasonable.

"Staff Amazing!"
pbscubs, 15 Août 2016

The staff at this hotel, primarily Megan and Favah, were excellent. They were very accommodating to our needs and even worked to give us an early check-in. The hotel was clean and pleasant. The pool area was nice, as was breakfast.

"Home Away From Home"
nurse_jackie79, 13 Août 2016

Our family decided to take a last minute, first trip to Legoland before school starts. We are 2 1/2 hours away from home and we knew that we were planning to stay in the area. We went online, looked for a last minute deal and took the chance with booking here at Best Western Plus. WE ARE SO GLAD WE DID!! To drive there from Legoland was very easy, when we pulled up the "first impression" was beautiful and amazed, the lobby was so clean and inviting, and the most important thing.....customer service, the receptionist who checked us in was so nice, friendly and very helpful. After a long day at the park, we were eager to get to our room. The room and bathroom was very clean and fully stocked. We all were comfortable and had a great night sleep. Hot Breakfast was excellent and perfect for adults and children. We were lucky enough to have the same receptionist check us out (I feel bad that I forgot his name....he wears glasses), again excellent customer service. We plan on going back to Legoland in the next couple of months AND we plan on staying here again....our home away from home!! (just be careful when pulling into the hotel from the opposite side, this would be the ONLY hiccup that I have to say......no biggie)

"Value for Money"
Gaei B, 13 Août 2016

Overall very pleasant experience. we stayed in a suite for 3 nights. complimentary breakfast was good. it was 10 min drive to legoland park. walk able to downtown and shops. I booked this hotel using my Costco membership and got 10% Discount.

"Family Group Stay, 3-day Legoland"
415Journeys, 11 Août 2016

Good family value with self-serve variety breakfast. Tricky on/off I-5, be alert merging, quick turns, and finding hotel tucked back behind other mid-rise hotels. Questionable advertised walking score. Helpful front desk. 6 night stay, missed 2 day weekend room service even when told no-show on Saturday (not typical?staffing blimp).

"Relaxing Stay"
Etelvina B, 10 Août 2016

We love this hotel every time we stay, the staff is very friendly and make us feel welcomed every time. Breakfast was delicious with a wide variety of breakfast foods to choose from. We love it and we would recommend it to anyone wanting to stay in Oceanside!!!

"Worth a look"
Meams2four, 07 Août 2016

Recently stayed here for 4 nights. The employees are amazing. We arrived early (before noon) and had no trouble getting our room. Meagan at the front desk was pleasant at check-in and every time we spoke with her. In fact, the entire front desk staff were great...friendly and helpful. Our room was clean and I have never seen a housekeeping staff work so hard and so long making sure every room and area were clean and stocked. The breakfast room was open every day at 6 AM which is nice for guests who want to get an early start to their day. A nice variety of breakfast food. I'd highly recommend this hotel and will stay again if we are in the area.

"Family Vacation"
Mrs. Liz F, 03 Août 2016

Sarah, Alyssa, and Jesse {hotel manager} all have GREAT customer service. Our stay at this location was pleasant, The breakfast was yummy, the room was really nice and comfy. I praise God for our time, our kids had such a great time and they loved the pool in the morning before we checked out! My hubby and I loved the Jacuzzi.

Owner Response, 03 Août 2016

Mrs. Liz, Happy Kids & Happy Hubby...sounds like a great combination. We're so glad your family enjoyed your visit with us. Thank you for taking the time to share your kind words and especially for the shout-out to our team, they are most definitely the heart of the hotel. Until Next Time, The Oceanside Palms Team.

"Truth in advertising"
karenwO7762AI, 03 Août 2016

Everything positive that I considered before I selected this Best Western was true. Great rooms, excellent service and close to all the activities that we went for. I got a lot of exercise just walking the area and going to the beach. Did not need the Fitness Center. Really good selection for breakfast and everything was fresh and easy to prepare.

Owner Response, 03 Août 2016

Karen, We're extremely happy that we were able to live up to your expectations. Oceanside is great for relaxing scenic walks on the beach...even better when your sneaking in a little exercise at the same time. Hospitality, comfort & a great breakfast our among our top priorities, so we're very happy that you found all of these during your visit. We look forward to hosting you again on your next visit. Best Always, The Oceanside Palms Team.

"Good experience overall"
Donna S, 02 Août 2016

The hotel was pretty nice. The only real problem I had was getting onto the property during peak traffic periods. The room was spacious, kitchenette was equipped nicely, and beds were comfortable. Having the complimentary full hot breakfast was great!

Owner Response, 02 Août 2016

Donna, Oceanside is definitely a popular destination year-round, but especially during the Summer. Hopefully you were able to keep the car parked and walk down to the beach, we are fortunate to also have a great beach train (The Coaster), that will take you down to San Diego and our other coastal neighbors; a perfect way to avoid the roads. Thank you for sharing your kind words with our future guests & we look forward to hosting you again. All our best, The Oceanside Palms Team.

"excellent hotel"
Doug K, 01 Août 2016

a very good experience, nice staff easy to get to I would highly recommend. doug and gail kaye Just great will recommend to family and friends. the room and location wore great. Staff was excellent. a real gem made our Oceanside vacation special.

Owner Response, 01 Août 2016

Doug & Gail, Thank you for recommending us to your family, friends and our future guests. It's wonderful to see that you enjoyed your stay with us, but especially great to hear that our staff was able to make your visit so memorable. All our best, The Oceanside Palms Team.

"My Business Stay"
sykester1, 28 Juillet 2016

I looked up the hotels in Oceanside and decided to stay at Best Western Plus. I asked for the top floor and they were able to give me that. The room was very clean and everything worked well. I was concerned about possibly hearing people in the pool (I was at the end of the bldg), however the windows were so thick, I couldn't hear them. I was very happy with my stay.

Owner Response, 28 Juillet 2016

Great to here your business trip went so well. We've taken great strides in designing our property to be comfortable for both our corporate and leisure guests. We hope you had a little time to take a break from work to enjoy the beach. Looking forward to your next trip to Oceanside. Best Always, The Oceanside Palms Team.

"Friendly service and quality facilities for a reasonable price in greater San Diego"
momonthemove16, 25 Juillet 2016

We needed an affordable place to stay in the San Diego area and it was Comic-Con weekend, so we were forced to look in the suburbs and we were drawn to BW Plus Oceanside Palms by its favorable reviews. The reviews were right! Staff is especially friendly, helpful and responsive. Lots of nice touches such as free cookies and infused ice water at front desk, affordable and well-stocked vending machines, coin-op laundry, extra waffle makers and plenty of seating in the breakfast room, fruit offered with breakfasts, decent coffee, and appealing contemporary decor--especially the cool water bubble sculpture in the lobby. Pool and spa are basic but kept at a nice temperature and there's a glass fire in the patio adjacent to the attractive lobby area. Our room was slightly tight for 4 of us (we had the king bed with pull-out sofa) but all was so clean, well maintained and comfortable that we were happy. It's a cut above the average motel but without the price gouging of higher-end hotels. Parking and internet were free. The only down side was the long-ish commute into central San Diego, so we'd especially recommend this place if you'll mostly be in the northern suburbs and beach towns. However, even if you're going to central SD, it's do-able from here (just allow extra time for traffic!), and the money you'll save can be spent on some of the city's excellent restaurants. Five stars and a big thumbs up for this well-managed property.

Owner Response, 25 Juillet 2016

What a beautiful review & thank you so much for the thumbs up! You mentioned the only downside was the commute to San Diego. Your right, the area is very popular during the summer. Fortunately we have a great solution. The local beach train (The Coaster) is walking distance from the hotel and beach. $13 round trip gets you on a double-decker train that coasts along the beach to downtown San Diego with stops in between. Traffic, Stress, Gas, Parking? No, no, no & no. Hopefully you can come back to visit us again on you next venture to the area. Until Next Time, -The Team at the Oceanside Palms.

"The Best Staff"
Saaaaaaaara, 25 Juillet 2016

We have visited this property twice this summer, and one of the biggest factors is the friendly, caring and competent staff. The hotel location makes it highly walkable to the beach, another real plus.

Owner Response, 25 Juillet 2016

Sara, Thank you so much for coming back to visit us! We appreciate you giving such a great a shout-out to our team. We know their are many wonderful options in Oceanside, so it very important for us to know that our guests feel welcome enough to return...again and again. The beach has been wonderful this summer (fyi, no bad days at the beach), I hope you can find at least one more time to sneak back here this season. All our best, The Oceanside Palms Team.

"Friendly Staff"
Joy T, 21 Juillet 2016

This is my second time to stay at Best Western Plus in Oceanside, CA. They have a very friendly staff. The rooms are clean and comfortable. We will probably stay there if we are ever in Oceanside in the future.

Owner Response, 21 Juillet 2016

Dear Joy T. Second stay!!!! thank you so much! It is great when folks come and visit again and again....we will always make sure each time is better than the last one. Regards, Paul Terzis GM

"Nice hotel!!"
rokeedy, 21 Juillet 2016

This is a beautiful Best Western, kind of stuck in between some dumpier motels but the property is well kept, clean and the staff is friendly and quick to respond to your needs. It is has a pool and spa and wonderful breakfast buffet. Very close to beach and Inn n out right down the street. Downtown is a short walk as well as harbor.

Owner Response, 21 Juillet 2016

Rokeedy, Thank you for taking the time to share your review with other travelers and thank you for the amazing compliments! I can't begin to explain how proud I am of our team and the outstanding job they do; I am glad they were able to positively impact your stay. I am also glad to hear you enjoyed our breakfast buffet as well. We are always trying to improve it, and add more items. Come back and visit us soon! Sincerely, Farah P.S. I couldn't agree more about our location. Close to the beach.... the harbor... and the iconic In 'n Out!! Perfect vacation location!

"5 minute walk to the beach!"
azadams, 20 Juillet 2016

Nice hotel for the value. I initial its booked on Priceline but called the hotel to ask questions. I also asked for rates. They beat price line by $40!! They will match any offer. We were accompanied by our 13 year old grand-daughter. She was comfortable on the sofa bed. But room is a little small when you pull out the bed. Staff was courteous and always glad to answer questions, give directions and dining recommendations. More seasoned adults should choose to stay on the third floor as recommended by the staff. There are a lot of families, teens and young adults...so third floor room minimizes the noise. Breakfast selections were good.

"Helpful and friendly front desk"
BLL1982, 20 Juillet 2016

The moment we checked in we were given great service. We were given great advise on what to see, where to eat, what to do, and the best advise was to park in a free parking lot by the harbor and walk to the beach. We had a quiet room on the top floor. The breakfast was good. The room was clean. The lounge, fire pit area, and breakfast room were very clean and comfy. Would stay there again.

Owner Response, 20 Juillet 2016

Dear BLL1982, Our hotel has become synonymous with great service and like your own review so many others reflect that. I am also glad you enjoyed our extensive hot breakfast, free parking and who can beat a quick walk to the beach. See you again soon. Sincerely, Paul Terzis GM

"Great clean place!!!"
lisas328, 19 Juillet 2016

This hotel have an amazing helpful staff, very very clean and comfortable rooms. Walking distance to the beach and to restaurants which is a big plus. For just a few dollars you can ride the train into San Diego and spend the day and come back to Oceanside without the traffic. Will for sure stay here again.

Owner Response, 19 Juillet 2016

Dear lisas328, Thank you for staying at the Best Western Plus Oceanside Palms. I am pleased we met your expectations, our friendly staff and clean accommodations offered great value. Your tip about the train to San Diego and back is one of the best deals.... I am looking forward to your return, Sincerely, Paul Terzis GM

"AMAZING service!"
Heather K, 16 Juillet 2016

I arrived in Oceanside after a long flight and was exhausted. I stopped at 3 other hotels that were filthy and had less than friendly staff. I came to Best Western and Alyssa met me at the counter. She was so friendly, and welcoming, and made me feel right at home. Each time I saw Alyssa in passing through the lobby during my stay she was warm, and genuinely interested in my stay and reason for my trip. My room was comfortable, and clean, and quiet. I am pretty sure the housekeeping staff are ninjas because other than making my bed each day nothing was disturbed, and they never missed a stop in my room no matter how long I was gone. The breakfast was hot, full of variety and fully stocked. I cannot get over how CLEAN and inviting this hotel is! Friendly! This is not a cheap hotel, and it shows! Your getting more than what you pay for here. I will stay here every time I come back to Oceanside. THANK YOU Alyssa for making me feel so welcome and secure and at home here. I cant say enough good things about this hotel.

Owner Response, 16 Juillet 2016

Heather K, What an awesome review. Thank you so much for sharing your experience with other travelers. Alyssa is an amazing asset to our team, and we absolutely appreciate the compliments! We pride ourselves on keeping a high standard of cleanliness and making every guest feel like this is their "home-away-from-home." I love the visual "housekeeping staff are ninjas." What a unique way of describing it. I cannot express my gratitude enough for your kind comments. We truly hope you will come back and see us again! Sincerely, Farah

"Excellent stay, Great place, Convenient location!"
Leila D, 16 Juillet 2016

The best hotel experience in a very long time! The price was on par with what I'd expect to pay in CA in peak season, but the hotel was nicer than others I've paid about the same for. We weren't trying to pay luxury prices, but wanted a little nicer than the usual 2* hotel, and I feel we got that. The differences in quality were in the details- dark wood trimmed mirrors and shelves in the bathroom, more free channels than avg. on tv, the breakfast room is left open at night in case you want a cup of tea, cocoa or coffee. The lobby has a small lounge and an office area, and they set out a nice glass water dispenser with fresh orange slices in it. There are also a few small outdoor patios to relax with your coffee or a book. One thing we liked was that it was a true Hotel where you have to enter the lobby to get to your room (or one of the alternate entrances that your room key opens). I underestimated the sense of comfort and security this adds. Also very notable, they alternate hot breakfast items (sausage or canadian bacon, scrambled eggs or mini omlets, sometimes potatoes- ooh, and tortillas and salsa in case you want a breakfast burrito) and there was ALWAYS an attendant or 2 making sure everything was clean and stocked. They had 3 waffle makers, and one made 4 mini waffles which was perfect for our family. Hint, they have mix ins that I think are intended for oatmeal, but the cranberries and chocolate chips work great in small amounts in the waffles! Did i mention that the hotel is a 10-15 minute walk to the beach and Thursday night Sunset Market (street fair)? About a 10 minute, drive to Legoland. The train that goes by is hardly noticeable (its very muted) and while i can't firmly state its schedule, i never noticed it after about 9 pm. I slept like a log everynight of our stay. The staff was super friendly and accomodating and went above and beyond to provide good service. We will definitely come back to this Best Western!

"All Star stay"
Gratzer8, 15 Juillet 2016

Stayed 4 nights in July for the MLB All Star Game in San Diego. The Best Western Plus Oceanside was a excellent hotel. New and modern with a great breakfast (waffles, eggs, sausage, pastries). The location is right off the freeway and the beach is only a 10 minute walk from the hotel. I highly recommend it.

Owner Response, 15 Juillet 2016

Dear Gratzer 8 Thank you for the "All Star" review and recommendation. We constantly work on improving our extensive hot breakfast so your comments are very appreciated. See you next time you're in town! Sincerely, Paul Terzis GM

"Clean & Friendly"
James M, 15 Juillet 2016

Great place to stay for a pleasurable stay in the area w/ family. Clean, quiet & friendly. Came w/ my son & husband to visit the grand babies in beautiful Oceanside. Helps to be a rewards member for a great discount and a rewards gift card to lower the price helped greatly also to make it more affordable. Best Western made our trip very pleasurable!

Owner Response, 15 Juillet 2016

Dear James M, We are thrilled our hotel was a pleasant and friendly experience while visiting your grand babies!!!!. Thank you for sharing the savings tip about membership in the Best Western loyalty program, it really is a great way to save and earn future free stays. Sincerely, Paul Terzis GM

"A great place to stay"
Jessie M, 13 Juillet 2016

the best hotel that I have stayed at in the past two years. The entire staff is the best in the business. The pool and exercise room are a great way to unwind at the end of the day. No need to look for any other hotel in the area. Just pick this one and you will enjoy your stay.

Owner Response, 13 Juillet 2016

Dear Jessie M On behalf of my entire staff I like to thank you for such an amazing review. We are very pleased we met and exceeded your expectations!. Sincerely, Paul Terzis GM

"Great Place"
Slpope03, 09 Juillet 2016

This hotel is super clean, well staffed and close to the beach. Jess was a great guide and told us about local street fair and points of interests. The hotel had a decent breakfast and coffee. There is a business center and good places to sit. Bathroom is well appointed and clean.

"Great stay!"
Rosalie L, 08 Juillet 2016

It was a great stay at an unexpected place. I wasn't expecting much for a Best Western but it turned out to be a great hotel. The added bonus was the convenient location and the nice hot breakfast in the morning.

"Business and leisure "
justgr8sir, 07 Juillet 2016

This was a great place to stay while on a business/leisure trip. The hotel is close to the beach as well as the harbor. Lots of restaurants to choose from, I recommend the crab shack!!! Chris at the front desk was a great help in getting us settled in and comfortable. We have a lot of grand kids come and visit us at the hotel and Liz with house keeping really went the extra mile. Thank you so much for a great stay.

"Amazing place to stay..."
twilson501, 05 Juillet 2016

The staff was amazing!!! Great breakfast @ n/c and yes they had free coffee available all day. The rooms are spacious, very clean and there's a frig and freezer hidden within the TV stand. We grilled steaks by the pool one night and the gas grill looked brand new. They had utensils to grill with along with plates and plastic silverware that was nice. We've stayed in several hotels over the years and the Best Western Plus Oceanside Palms was one of the best ever. It was recently remodeled it was basically brand new. There is another Best Western in town and they have individual owners, be sure and stay at the one on PCH!!! We loved it... The Wilson's

"Great Location, Friendly Staff"
Jan S, 02 Juillet 2016

We stayed here for 2 nights at the beginning of our SoCal vacation. Although I was concerned about checking in after midnight, I had no trouble getting our room. The two staff members who checked me in were very friendly and informative. I inquired about getting some extra blankets if needed, and when I came back through with the luggage he had already got me the blankets. The room was nice and clean. There were several options for breakfast, and it was restocked as needed. The hotel was in a terrific location. It was about a 15 minute walk to Oceanside Pier and about a 15 minute drive to Legoland. In and Out Burgers was a 5 minute walk down the street. The outside pool looked nice, but we didn't have time for a swim. As far as the rest of the staff, everyone we encountered was pleasant including the kitchen and maintenance workers. We would stay here again!

"A wonderful clerk"
Norman H, 02 Juillet 2016

we had been at Legoland all day and my wife,daughter, and I were very tired when we arrived at the hotel. When I got to the counter Kat helped us get checked in and was so very kind . she gave my daughter an inflatable ball to play with in the pool. .

"We love this hotel"
thankGodkidsRgrown, 01 Juillet 2016

This was our second time staying at this hotel,and if the Lord allows us a third trip to Oceanside,we will stay here again. The room was cozy and clean,that includes the carpet,Great location easy to get on and off the interstate. We arrive about 11:00 pm and the staff was very friendly.

"Oceanside instead of Solana Beach"
Christopher M, 01 Juillet 2016

Good standard of hotel, stayed here as the hotels where I wanted to be in Solana Beach were twice the price and it's only $4 each way on the train. Breakfast a bit lame with only two hot items on offer each day but room was very good, well appointed and quiet.

"Very nice hotel and close to everything"
Jan B, 30 Juin 2016

Room was very nice, clean and quiet. Didn't hear any of our neighbors other than the ones walking down the hall. Staff was friendly and helpful and helped us in finding good restaurants nearby. Breakfast was good especially the waffles that you make yourself. Coffee available 24 hrs a day. Relaxing room with computers and TV in the lobby. Beach was very close as were the interstates. Definitely stay there again!

"Staff was above our expectations"
LEE J, 27 Juin 2016

Great location couple blocks to the beach and town town area, the staff was great and went beyond their duty to help, plenty of parking, great restaurants in the same street walking distance, I would recommend to anyone this Hotel

Owner Response, 27 Juin 2016

Thanks Lee for the great review. Wonderful to hear the team was able to provide you with memorable visit. We hope you get the chance to join us again soon.

"Ok room, nice lobby, not much else positive to say."
CharityG74, 23 Juin 2016

Room was not ready when I arrived at 3:40. After waiting for approximately 20 minutes for it to be cleaned, the smell of cleaning products in the room was strong. The remote didn't work, so it was replaced. The replacement remote only worked if you shook it first. My reason for selecting this hotel was the hot breakfast buffet, which was a disappointment. The line for waffles was longer than we had time for, so what that left us with was only runny/watery eggs and ham sandwich meat that was barely warmed. When exiting the room for breakfast, something was interfering with the door closing all the way. It would close it you pushed on it from the inside, but wouldn't close from the outside. I informed an employee upon checkout and she didn't even acknowledge my complaint about the door.

Owner Response, 23 Juin 2016

Dear CharityG74, Thank you for taking the time to write a review. As the GM of the property I like to offer my sincere apologies for the issues you encountered. These issues are unacceptable. I can assure you that I am addressing every single item you have brought to our attention. Please contact me directly as I like to in person invite you back to our hotel. Best Regards, Paul Terzis

"Very handy to the Interstate"
Sheri_and_Mike, 23 Juin 2016

Arriving very late at night after flight from the UK, this was very easy to find from the Interstate. Clean comfortable hotel. Staff all very friendly and helpful. Breakfast could have had more variety especially in the pastries. There was a chill wind when we were there, so didn't find the swimming pool particularly inviting.

Owner Response, 23 Juin 2016

Sheri & Mike, Thank you so much for sharing your experience. We're glad to see everything went so well with your stay; next time we'll see what we can do to provide a little more sunshine on your visit.

"My recent stay. ....."
Bob W, 21 Juin 2016

Hotel was clean, orderly and staff very professional, helpful and courteous. Of particular note the front desk manager named Kat. Her assistance was a plus and much appreciated making my stay most enjoyable. Will definitely be going back.

"They go up and beyond"
rsherf, 21 Juin 2016

They go up and beyond Great customer service super accommodating especially Jesse, he and the rest of the staff really makes sure your stay is wonderful. Thank you so much!! The rooms were clean and nice and they had a decent complimentary breakfast. Would definitely stay here again.

"Legoland"
Cheryl G, 21 Juin 2016

Excellent hotel, great for family. Even though the hotel was full due to the RAAM Bike race, nothing was lacking. The rooms were clean and comfortable, the pool area was great. We even used the poolside BBQ on one evening. Would definitely stay again.

"Nice Best Western, Walk around corner to Beach"
Umbear, 20 Juin 2016

No beach views, but walk around the corner and there it is. The Property is well managed, clean and comfortable. Very popular so book early. Close by many attractions that are easy to get to. The harbor front is a 2 minute drive and hop on the freeway to Camp Pendelton.

"Visiting family "
Ken C, 19 Juin 2016

My wife and I were visiting family in the area. This was a good value, clean, great location, and good complimentary breakfast. Close to Oceanside pier, restaurants, shopping and events. Would recommend and will stay again if in area.

"GREAT Location"
PeteVegas, 17 Juin 2016

I was in Carlsbad, CA. for a 5 day business trip and stayed at the "Best Western PLUS". This property is located directly across the street from the beach. The internet service was excellent, bed very comfortable, powerful shower which was perfect for my business stay. I was able to get to the beach 2 days for just an hour each time. Shockingly the front desk offered me for FREE, beach chairs and umbrellas. I used the chair which was great. The hotel is very clean and employees Angela and Prudence are amazing employees.

"Love this hotel!"
D J, 16 Juin 2016

Fantastic hotel--comfortable, clean and inviting. The staff is very friendly and helpful. Breakfast is delicious. Everything was great! We will definitely be coming back to this hotel for our future trips to Oceanside!

"Better than some, but not great"
occa1313, 15 Juin 2016

Area was nicer in ads than in person. Fire alarm went off at 5 a.m. and continued throughout the night. Nobody apologized but I threw a fit. They gave me 10% off bill, oh gee, thanks. Bed was awesome but internet sucked.

"Fire Alarm"
jauna, 12 Juin 2016

The hotel decor was nice, found a hair in the bathtub though. Staff was courtious. Mattress was not awful, but not great. We were evacuated for 30 minutes for a malfunctioning fire alarm at 4:30 AM, only to come back in the room and have the alarm go on and off for another 30 minutes. Best Western only comped us 25%.

Owner Response, 12 Juin 2016

Dear Jauna, I like to thank you for choosing the Best Western Plus Oceanside while visiting our city. I also like to sincerely apologize as we did not meet your expectations. You comments are very important to me and I have addressed the hair issue. The alarm did go off and I realize it is an unpleasant event however as the person responsible for the safety of over 300 hundred guests and staff I am very grateful the alarm system functioned and my staff handled the situation in a calm and professional way. Please contact me directly as I like to apologize in person. Sincerely, Paul Terzis

"Highly Recommend"
Marlene M, 12 Juin 2016

Excellent hotel. Great location; in walking distance to the beach. Well lit. Modern. Clean and fresh rooms, and friendly staff. Good breakfast selection. Fire alarm went off at 4:30 a.m. due to someone smoking in the hallway. Staff was very apologetic.

"Two Nights"
sequimteeth, 10 Juin 2016

An all non-smoking venue. Staff very pleasant - smiles all around and friendly greetings. Room was ready, clean, and comfortable. Bathroom was great with an interesting design with a triangular shower/tub arrangement. Water was hot and plentiful. Breakfast was pretty standard, but seemed well presented. Close enough to the pier for a nice walk. Good access to I 5.

"STILL CONSISTENTLY GREAT!"
Dennis S, 08 Juin 2016

I make several trips to the area regularly. I have found this hotel to be absolutely wonderful with every visit. Upgrades wanted? Just ask. Nice, considerate and competent people Nice, clean, peaceful and well-maintained grounds. If I ever encounter a problem, they fix it promptly. They've got gluten free food and the breakfast is wonderful. Pool and hot tub are clean and maintained. Even the fitness room and its equipment are cleaned after use.

Owner Response, 08 Juin 2016

Dennis, Thank you giving us such a great "shout-out"! Great to see you've been taking advantage of the upgrades, we will always upgrade our Diamond & Platinum members at no charge if available. We also have upgrades available to all guests, including our Premium Kitchenette rooms; perfect option for families and our guests that will be joining us for a few days. We are so happy you've been pleased with your visits and for taking the time to share your experience. Until Next Time, The Oceanside Palms Team.

"Oceanside Palms - Best Western Plus"
Montrey A, 08 Juin 2016

This is the third time we have stayed at this hotel. Once before renovations, once during renovations and now post renovations. The hotel staff is very friendly and the accommodations were great. We will definitely stay at this hotel again.

Owner Response, 08 Juin 2016

3rd times the charm! You are one of the few guests that have stayed with us through all phases of our development & we greatly appreciate your loyalty. We're so glad you chose to keep coming back; we know the 4th time will be fantastic. Best Always, The Oceanside Palms Team

"Very relaxing"
James M, 07 Juin 2016

This hotel is the #1 Best Western I have been to. The staff are very friendly and helpful. They all go out of their way to make sure your stay is excellent. The hotel is very modern and well maintained. Rooms are very comfortable. Breakfast buffet is well stock and very good. I tell all my friends that are coming to Oceanside to stay at this hotel.

Owner Response, 07 Juin 2016

Our Guests are #1 in our books James! It's wonderful to hear you were so happy with our hotel and team. We've hit our #1 rank on TripAdvisor in no small part to our guests reviews and suggestions, it is such a big factor in letting us know where we are doing well and where we can step things up. A big thanks to you for taking the time to share your reviews with our future guests. We look forward to hosting your next stay, -Your Friends at the Oceanside Palms.

"Marine Graduation May 20, 2016"
rereed65, 06 Juin 2016

This hotel was excellent. The entire staff was outstanding. We arrived a day earlier than expected in San Diego and called Best Western Plus Oceanside Palms to see if they had a room available and explained that we had 3 nights already booked for the next 3 days. They were able to put us into the same room that we would be staying in for those next 3 days. We were able to unload luggage and not have to transfer to another room the next morning. The front desk helped us find restaurants during our stay as well as provided information regarding events that were happening at Oceanside.

Owner Response, 06 Juin 2016

First of all, let us extend our appreciation for your Marine's service to our country, we're sure you enjoyed the graduation. It's great to hear that you were so happy with your stay & able to check-in early. Oceanside has numerous dining options within walking distance, we hope you enjoyed our staffs suggestions. We look forward to hosting your next visit to Oceanside. Semper Fidelis, The Oceanside Palms Team.

"Family vacation"
Andy K, 05 Juin 2016

Very nice hotel.Pretty close to the beach.Staff was very friendly and helpful.Only issue was a slow shower drain,which was takin care of quickly.used the pool.Area was clean.Would definitely stay at this best western again.

Owner Response, 05 Juin 2016

Thank you for the kind words, we look forward to having the pleasure of hosting your next stay in Oceanside. It's great to see that our engineering team was able to get you right back on track. Thanks again for taking the time to share your review. All Our Best, The Oceanside Palms Team.

"Clean and welcoming"
nakiaaa, 02 Juin 2016

This was perfect. Our room was ready like 2-3 hours early which was great as we had just flown 15 hours to LA and then driven down. I wasn't too sure what to expect as I am usually a little princess when it comes to booking accommodation. I gave booking something with not as many stars as I am used to a go and it really paid off. It was really clean, the staff were so nice and went really out of their way for me. Such a great experience and it wasn't even that expensive! If I ever went back to Oceanside I would definitely stay again. I have stayed at a 5 star place in the town before and it was so expensive. It honestly wasn't worth the price difference. Love it!

Owner Response, 02 Juin 2016

We get several guests that have traveled a long distance and just want to unwind as soon as possible, so it's great to hear you were able to get checked-in early. It's wonderful to hear we exceeded your expectations & hope you do find the time to pay us a visit again soon. Best Always, The Oceanside Palms Team.

"Fabulous!"
gabbie956, 01 Juin 2016

In older post it was said that their was a strip club. I want to say my Husband and I walked every morning to the beach never saw the club. As far as the hotel distance to the beach, nice walk without beach items and children in tow. Hotel is immaculate. Staff knows the area, also very friendly. Breakfast: room good size. Very clean with staff to pick up and keep the food area clean and plentiful. Room was clean,roomy and did not here traffic. I would stay there again.

Owner Response, 01 Juin 2016

Gabbie, You are "Fabulous" for taking the time to share your trip with everyone. Thank you for letting us know that you were pleased with the hotel and the staff. We hope you can find the time to join us again soon. Have a great day! -The Oceanside Palms Team.

"Wonderful stay"
Deanna S, 31 Mai 2016

The hotel was very clean and the lobby was welcoming. The staff member who checked us in was pleasant and helpful. Even though it was a late check in, she was energetic and told us about free"hot" breakfast. This was a nice option since we had plans the next morning. They have free coffee available 24 hours. We did not get to use the gym but nice to know they had one. The rooms were recently remodeled , clean, and nice. We had a partial view of ocean. We had a remote for TV that did not work and after calling the front desk, they fixed it right away. The only criticism I would have is the bed was not that comfortable. All in all this is a great find near the beach and I would stay here again.

"Highly recommended hotel in Oceanside, CA"
PokwangVancouver, 31 Mai 2016

Me and my husband stayed there for a night on May 27. Being first timer in Oceanside, CA we were assisted by Kat and Jesse on that day. Kat gave us the best customer service we have ever experienced. She was very welcoming and guided us patiently on the best places to see and even followed up with us the following day when we were checking out. Since we have driven for a couple of hours, we requested a 2 beds room instead of the king bed and Jesse without hesitation granted our request, and we really appreciate the assistance. The room was so clean and nothing we can even ask for. The bed was set up is so good that you can see under the bed. The pillows are so soft and smells so good and clean. We are a regular Marriott Hotel guests but since we've seen how Best Western present themselves, we will surely go back and recommend to our friends here in Canada. Also, the location is the best, there is In & Out Burger and Dennys just walking distance away, perfect in everything. Your staff is the best! The breakfast is also the best.

"great stay for cycling"
162douglasn, 29 Mai 2016

go north or south from hotel, camp Pendleton worth a ride. need ID to get on base. many miles of good quiet roads on base. PCH OK for cycling in most parts. Carlsbad , la jolla worth exploring. lots of bike shops along the way. lots of coffee shops. approx. 30 miles biking from Oceanside to san diegp

Owner Response, 29 Mai 2016

Your absolutely spot-on, Oceanside is a great cycling destination; in fact we are home to both the Southern California Half Ironman, Race Across America (think Tour de France on steroids), and Bike the Coast. We're glad you were able to explore the area & that you were happy with your stay. Thank you for the great review & suggestions, -The Oceanside Palms Team.

"The Best Best Western I Have Stayed With"
FDOPSBC, 28 Mai 2016

I enjoyed everything about this hotel. The staff were welcoming and helpful. The room was clean and nicely appointed. The TV was HD and with a decent selection of channels. The breakfast items were nice and the staff kept it well stocked. I will stay again at this hotel the next time that I visit southern California. The only elevator is near the front of the hotel and the aisles are very long, so those with difficulty walking should ask for a room near the front.

Owner Response, 28 Mai 2016

Thank you for letting us know how well your stay went. You'll be happy to know we will be adding a 2nd elevator shortly to the other end of the property to make it more convenient for our guests to access each floor. We look forward to you joining us again on your next visit. All our best, The Oceanside Palms Team.

"Visiting my brother whom I hadn't seen for 23 years"
BellasBoy69, 27 Mai 2016

My sister and I travelled for a May 5-10 visit. From the first time I searched for a place near to where my brother lived in California, I was caught by the intimate pictures on line of this place. Something about the online photos showing the outdoor fire bowl, sold me, so we thought we'd give it a shot. After a very long flight from Boston, and a traffic filled ride up from San Diego, we were met by the friendly folks at the front desk. From the first words spoken by "Kat" until the last words from the night people as we left early early in the morning 5 days later, we were made to feel comfortable and at home. Every employee offered help and a smile and regardless of their job a good natured attitude. It was wonderful to see and spend time with my brother. Travelling is stressful on its on, but I have to say that the folks (all of them) at Best Western Plus Oceanside Palms in Oceanside, CA removed all stress for myself and family and I'd stay there in a minute if I go again. Oh yeah, breakfast every day was easy and convenient and delicious, and the endless supply of coffee helped me deal with the time difference. Thank you all so much, wish Best Western could clone your infectious good nature and hospitality and pass it around.

Owner Response, 27 Mai 2016

Dear BellasBoy69, Your very nice review hit home with me. I hadn't seen my brother for 16 years and when we finally re united it was a very emotional but happy occasion. I am so glad my staff and our hotel played a positive part in your very special trip. I can go on and on but I will simply say.........Thank you and it is good to know your story!!!!! Please come back soon, Sincerely, Paul Terzis

"Best Western Plus Oceanside Palms, Oceanside"
Sergio F, 25 Mai 2016

Everything was great on my stay. I would suggest going out to eat rather than eating their breakfast. But, service was great and my room was comfortable and very clean. I would highly recommend this Hotel to everyone that is traveling for personal or business. You will enjoy your stay tremendously. I look forward to returning soon the Best Western.

Owner Response, 25 Mai 2016

Sergio, Wonderful to hear you had a great stay & we thank you for recommending us to our future guests. We are constantly using our guests reviews to help us improve our breakfast to meet the needs of all of our guests, so your input is definitely appreciated. Looking forward to your return trip! -The Oceanside Palms Team.

"Our stay at Best Western plus"
Crazytrain77, 24 Mai 2016

This was our first time traveling to California from Illinois. I am so happy we found this best western because it was gorgeous. The staff is amazing. Meagan checked us in and she was genuine and knowledgeable. The breakfast was great. Tracy was always so upbeat. This hotel is modern, and we honestly couldn't have asked for a better experience. Oh I think she was a manager, Farrah we also a delight.

Owner Response, 24 Mai 2016

Thank you for letting us host your first visit to California and Oceanside. We're so glad to hear you had an amazing experience & will make sure to convey your kind words to Meagan, Tracy (this was her very 1st Trip Advisor review), Farah & the entire team. We appreciate you sharing your experience with others & look forward to your next stay with us. Best Always, The Oceanside Palms Team.

"Great Place to Stay!"
Scottie1927, 23 Mai 2016

Great place to stay! Hotel staff is super helpful. Sarah was extremely helpful in answering questions upon our arrival, even though it was a late night checkin. Very patient and knowledgeable. Kat and Jesse offered great service working through some of the details of our stay. I would definitely stay here again.

"Nice comfortable lodging"
RRengers, 23 Mai 2016

This hotel is a good value. It was clean, comfortable and the staff was very hospitable. It was close to the beach. We actually had a bit of an ocean view. There is a nice outdoor lounge area with a fire pit type of sculpture. We did not get time to enjoy it, but saw lots of other people sitting outside.

"Clean, affordable hotel"
Allison B, 22 Mai 2016

This hotel is in a great location- an easy walk to the beach and quick freeway access. It is clean and affordable and the employees are helpful and kind. The free wifi is fast and reliable and breakfast is included too.

"Very nice motel near camp pendleton "
merlmonroe, 22 Mai 2016

We have stayed at The Palms in the past. The staff go out of their way to be accommodating. This is a good choice if you want to have easy access to the beach and harbor as well as Camp Pendleton. The breakfast offers a good selection of hot and cold items.

"Good value, clean and well run"
Nathan S, 21 Mai 2016

Very efficient staff, helpful and knowledgable. Breakfast was well presented and a good variety of food items. Good speed on Internet. Easy to get to and ample parking. Lobby nicely done and well furnished.

Owner Response, 21 Mai 2016

Nathan, Thank you so much for letting us host your visit & thank you for the wonderful review. We especially appreciate you mentioning the wi-fi speed as we just completed a major upgrade that will allow our guests to seamlessly surf the net. We look forward to hosting you again soon. Best Always, The Oceanside Palms Team.

"Great hotel close to the beach with all the amenities"
brighteyedgirl, 20 Mai 2016

Several factors led me to book a room here. One was because of the walkability to the beach/ocean without the beachfront price. Another was the free parking. Another was the free breakfast. And of course, the #1 rating on Trip Advisor in Oceanside. I asked for a room on the third floor facing the south west in order to get a view of the ocean when I booked the room. They were able to accommodate my request and we ended up getting the second to last room at the west end of the third floor. It had a pretty view and it was quiet because there is no elevator at that end of the hotel. We were able to walk to the beach and the pier. We're always thankful for free breakfast but it was the same every morning. Tasted great but it could be improved by having more variety. This is a very nice hotel that has been beautifully updated. The people at the front desk were also nice. We really enjoyed our stay in lovely, little Oceanside. Where you decide to stay plays a major part in that. Wouldn't hesitate to stay here again.

Owner Response, 20 Mai 2016

Thank you for taking the time to share such a great review. We've been very fortunate to have guests such visitors take the time to share their experience on TripAdvisor, so we owe much of our #1 Ranking to our guests such as yourself. Although we are a new property, we've been motivated to make many changes that have been inspired by our guests suggestions. Breakfast of course is very important & we've constantly been upgrading it to meet our guests preferences, so we will certainly look into your recommendation. We look forward to your next visit, The Oceanside Palms Team.

"Always my preference for staying in the area!"
Todd B, 19 Mai 2016

I've stayed at this hotel several times while in the San Diego area for work. I pick this location because of it's quick access to Camp Pendleton and abundance of restaurants of all varieties within walking distance or a few minutes drive. The staff is always helpful and goes out of their way to make the stay enjoyable.

Owner Response, 19 Mai 2016

Todd, Thank you for letting us know how great your stays have been going. We certainly appreciate your repeat business and will do everything to exceed your expectations. We get many visitors coming to visit family or for work aboard Camp Pendleton, so we ejoy putting in that extra effort to make their stay more comfortable. Best Always, The Oceanside Palms Team.

"Vacation"
Gata00726, 18 Mai 2016

This a real non smoking hotel. First impression was very pleasant. Well kept, clean, elegant and very close to restaurants and shops. The staff very professional and polite. They offer full breakfast from 6-10 during the weekend and 6-9 during the week. Very convenient, specially if you have kids. The room 225 was very clean. No wierd smells. It was perfect for a couple. The only thing that it may be an issue for some guests is the fact of the bathroom door not having a lock. It didn't matter to us, but it may be a privacy issue for others. I think that's something management should take in consideration. Beside that I really like this hotel and I will definitely keep it as one of my first options for my next trip.

Owner Response, 18 Mai 2016

First off, let me convey our appreciation for giving us the opportunity to host your stay; it's always great to hear such a positive response from our guests. I will certainly bring up the suggestion of the bathroom locks in our next weekly meeting. Thank you again for sharing your experience with our future guests. Until Next Time, -The Oceanside Palms Team.

"Great place to stay"
Robin C, 17 Mai 2016

We truly enjoyed our stay at the Best Western Plus. We had the room with a kitchen area and that gave us the extra room that we needed. The Bathroom had a fixture on the wall that allowed everyone to have a place to put their own cosmetics. What a great feature. The breakfast was more than anyone expected and had combinations that I haven't seen at other resorts. Thanks for the great and convenient vacation!

Owner Response, 17 Mai 2016

Robin, Thanks for choosing to stay with us and your kind review. Great to see you chose the Premium Room with Kitchenette, always a great choice when needing more room and having the option of not having to go out to town for your meals...of course we'll always take care of breakfast. I hope we have the pleasure of hosting you again in the future. Best Always, The Oceanside Palms Team.

"Great hotel"
Philip D, 15 Mai 2016

Great stay, marred by guests next door to us who were very, very loud. Once you've heard country music played loudly at 3 am it kinda makes you hate the genre! But kudos to the night manager who tried his very best to get them to turn the music down and Meagan who helped us move to another room in the morning. Beds were very nice!

Owner Response, 15 Mai 2016

Dear Philip D Thank you for choosing the Best Western Plus while visiting Oceanside from across the pond. I sincerely apologize for the inconvenience caused by the guests next door and I couldn't agree more about the "hate the genre" comment...I have two young step children. My staff is very aware and trained on a policy as to how to deal with noise and it is good to know that they addressed the issue. I am pleased, however, that everything else met your expectations and Megan made a difference. Best Regards, Paul Terzis

"Awesome Trip!"
Cheryl J, 14 Mai 2016

This was my very first trip to California. I was there to visit relatives who lived in San Diego and Los Angeles. We decided on Oceanside as a middle point between the two locations and Best Western because we are familiar with price and amenities. We were able to get a hotel package that included a car with our lodging. I was more than satisfied with our accommodations. The room was large enough for the two of us, me and hubby. I love the fact that the bathroom was a completely separate room, not with an exposed wash area. The staff was friendly and knowledgeable of the area. They greeted us each time we left to give us directions or suggestions to help make our stay more enjoyable. We ate breakfast there about half of the time of our stay. There was a large selection of hot and cold foods. However, my husband and I are on a strict heart smart diet, so the addition of turkey bacon/sausage or egg substitutes would have been great! But we made do with the oatmeal and waffle maker as well as the other things to round out our meal. There was also treats available periodically; a popcorn wagon or cookies baked there on site. The cleaning staff was friendly and efficient. Our room was always taken care of. The only negative thing that we both agreed on, was there was not enough bright lighting in our room for us. There was no overhead light at all and the bulbs in the table/wall or floor lamps were not bright enough. I would return to this hotel if I was in the area and definitely recommend to others.

Owner Response, 14 Mai 2016

Wow Cheryl, what a wonderful review! We are thrilled you had such a great stay and look forward to your next visit with us. Breakfast as you can imagine is very tricky when it comes to providing options that will appeal to everyone, I'm glad to see you were able to find choices that fit your dietary needs. We are always looking at new ways to enhance our breakfast, so we appreciate you sharing your suggestions. Thank you for taking the time to share your experience & for the kind words. Best Always, The Oceanside Palms Team

"Great stay."
Joanne G, 13 Mai 2016

Cat was awesome! She told us all about the place and where to go and eat! I would definitely stay again! Super Friendly staff! The sunsets are beautiful..the farmers market, a trip to LaJolla was beautiful!

Owner Response, 13 Mai 2016

Joanne, We're very glad to hear that you enjoyed your stay with us, we are certainly looking forward to have you join us again. We will make sure to convey your kind words to "Cat"...we think she's pretty awesome too! Glad to hear you made it to the farmers market, we are fortunate to have markets walking distance from us every Thursday until 9pm; Great food, music & people watching. Thanks again for sharing your visit, The Oceanside Palms Team.

"So glad I stayed here"
billiejean r, 13 Mai 2016

Staff is so friendly! Every single person has been amazing no matter the time of day or night. Walking distance to the beach, free parking, wifi, business center and breakfast! Great value, clean, cozy fire at night and even a pool and jacuzzi. Definitely staying here again!

Owner Response, 13 Mai 2016

Billie Jean, Thanks for the great review, it's great to see you enjoyed your getaway with us. Our team reads these reviews daily, so I'm sure they will be excited to see that they had such a positive impact on your visit. We look forward to having you join us again soon. Best Always, The Oceanside Palms Team

"This place had everything a person could need and want."
Robin C, 04 Mai 2016

This resort had everything a person could want or need. We had one of the rooms with the kitchen and we could have stayed for a month and even very happy. Neat and clean with a wonderful staff and the breakfast was delightful. Megan and another young man greeted us when we first checked in no from then on, it was like family. They all couldn't be nicer. The breakfast was more than anyone could ask for. Great variety, clean and displayed well. Lady that was working the breakfast was very pleasant. I would definitely stay here again! Looking forward to the next visit.

Owner Response, 04 Mai 2016

Robin, Smart move choosing the Premium room w/kitchenette, can save you a lot of money not having to eat out in town for every meal...of course we'll always take care of breakfast & it's great that you were so happy with it. We'll make sure to share your kind comments to our team. We look forward to your next visit and greatly appreciate you sharing with us and our future guests. Until Next Time, The Oceanside Palms Family

"great place to stay"
Sajida J, 04 Mai 2016

I loved my stay close to the beach and restaurants very clean and spacious. nice staff very helpful inexpensive snacks and nice breakfast. Jacuzzi was also nice. Hotel is modern and looks just like the pictures no false advertising.

Owner Response, 04 Mai 2016

Sajida, It's wonderful to see we lived up to your expectations. I hope you were able to enjoy of few of those restaurants around us, it's hard to keep up with them as their seems to be a new one every month...definitely an exciting time to visit Oceanside. Hopefully you will let us host you again in the near future. Your wonderful review is much appreciated. Best Always, The Oceanside Palms Team.

"great stay good price"
sajidaallyce, 03 Mai 2016

Nice rooms very modern friendly staff and close to the beach. Walking distance to everything downtown. Clean and spacious with inexpensive snacks. Nice jacuzzi and pool. The would definitely stay again while on vacation

Owner Response, 03 Mai 2016

What a great review, you've managed to hit all of the high-points we strive to achieve with our guests experience. Thank you so much for sharing with our future guests & we look forward to your next stay with us. Best Always, The Oceanside Palms Team.

"Good location not on the beach but not far. Our room was lovely (no issues)."
its4deedee, 28 Avril 2016

All staff was friendly, especially reservation desk,. We enjoyed our 2 nights stay,even tho the weather cloudy cold, the huge waves were amazing. Short drive to Carlsbad Beach which we preferred also good restaurants. Ruby,s at the end of wharf a must visit.

Owner Response, 28 Avril 2016

Great review! Even though the weather was a bit gloomy, one of my favorite saying is "there's never a bad day at the beach"; so happy you were able to share it with us. We have so many great dining options within walking distance...56 to be exact. Thank you so much for sharing your kind words about our team, we all look forward to hosting you again. -The Oceanside Palms Team

"Safe"
missKylaMarie, 26 Avril 2016

I choose this location because it is very close to the beach. My map on my phone said it is only 1 mile from hotel to Ruby's dinner at the end of Oceanside Pier. (Very easy walk) The area has a safe feeling about it, and when traveling alone that is a must!

Owner Response, 26 Avril 2016

Kyla, We couldn't agree with you more! Most of our visitors are families & we want to provide a safe and friendly experience for them. Great to see you had a great time venturing around Oceanside. We look forward to having you visit us again. Best Always, The Oceanside Palms Team.

"Great stay!"
Stephanie D, 25 Avril 2016

Enjoyed all about this hotel. Great hotel staff! Super friendly and knowledgeable. Great location, within in walking distance to beach which we walked alot! Breakfast was decent, rooms were very clean and nicely decorated. Rooms were pretty small, but overall experience was great and we would definitely stay again!

Owner Response, 25 Avril 2016

Stephanie, It's wonderful to see you had a great visit with us. Most of our guests choose to walk to the beach and marina, one of the advantages of our location is that you can pretty much leave the car parked during your stay...even the local beach train (The Coaster) will take you to all points San Diego should you choose to venture south for the day. We appreciate you taking the time to review & look forward to your next stay with us. -Best Always, The Oceanside Palms Team.

"Quick Trip to See Family"
Peggy E, 24 Avril 2016

On our trip home from a week's vacation, we decided to stop by and see our daughter, son in law and grandchildren. As always, the stay at the Best Western Plus Oceanside Palms was spectacular. Comfortable place to sleep, close to the beach and our family. check in and check out staff were friendly and accommodating. Breakfast was a variety, plentiful and delicious.

Owner Response, 24 Avril 2016

Peggy, Thanks for staying with us again for your family visit, it's great that we are your "go-to" home away from home in Oceanside. We look forward to hosting you again on your next getaway! We appreciate you sharing the nice comments with our team and future guests. All Our Best, The Oceanside Palms Team.

"Spring Get-Away"
6kevinm9, 23 Avril 2016

This is a no frills hotel that is perfect for a short family getaway. The service is great. Kat and Griselda were particularly kind and accomodating. There are plenty of places to eat within walking distance of this establishment. The beach is about a mile away and accessible by foot.

Owner Response, 23 Avril 2016

Kevin, Thanks you very much for taking the time to share your trip with us. We will make sure to share your kind words to Kat and Griselda. Glad to see you were able to enjoy the beach and dining options in town...56 within walking distance! Hope you find the time to visit us again in the near future. -Best Regards, The Oceanside Palms Team.

"Excellent staff, renovated rooms"
Tim W, 22 Avril 2016

Hotel was clean, well kept. Rooms recently renovated. Staff were always smiling, very uplifting and extremely helpful. Response to maintenance call excellent. Breakfasts were excellent. I would say only very small glitch was coffee not replaced and recyclables not taken out on one morning only, very minor.

Owner Response, 22 Avril 2016

Tim, It's wonderful to hear everything went so well with you getaway to Oceanside, hopefully you'll be able to join us again. Thank you for making note of the coffee, we've recently added a second coffee service to our lobby area for those caffeine emergencies. Great to hear such positive comments on our hotel and team-members. We appreciate you going out of your way to share your experience with our future guests. Best Always, The Oceanside Palms Team.

"Great hotel!! Wont be disappointed"
Mushu_oz, 16 Avril 2016

This was our firsr time ever staying at the best Western. It was a great stay all around. Wish we could stay longer. Staff was friendly and hotel was clean. Rooms were clean and bed was very comfortable. Breakfast was also great. They had a hot breakfast. Waffels, bread, sausage, eggs and usual coffee and juice. Everything about our stay was great. No complaints here.

Owner Response, 16 Avril 2016

It's wonderful to hear everything went so great with your stay. Hopefully this won't be your last visit with us. We've recently upgraded our breakfast options, so it's nice to see you were happy with the selections. I appreciate you taking the time to recommend us to our future TripAdvisor Guests. Best Always, The Oceanside Palms Team

"A close walk to Oceanside Beach!"
Debbie-Lynn J, 14 Avril 2016

Great breakfasts, staff who go out of their way to please and are so friendly; again we found ourselves enjoying this accomodation very much. Kitchenettes available as well as poolside BBQ's for those who don't want to eat out every night. Poolside features comfortable lounge chairs, dining sets and umbrellas and handicap pool and hot tub entry. The front features a beautiful private sitting area with a gas fireplace to enjoy in the evening after dark. The beach is a pleasant 8 block walk away where bike rentals are available, a walk down the pier where you can observe angling, surfing, sailing, & catch lunch at Ruby's at the end of the pier. This new up to date hotel is comfortable and clean. One of our favorites!

Owner Response, 14 Avril 2016

Debbie-Lynn, Thanks for sharing your experience on TripAdvisor, your last review in 2014 was great...but this one was even better. It's always very nice when our guests come back to visit us, but I hope you won't wait as long next time. I'm glad we're one of your favorites, your review was one of ours. -Best Always, The Oceanside Palms Team.

"Amazing experience"
rimaelmouzayen, 14 Avril 2016

I stayed at this hotel for 3 nights. I was so impressed by the quality of service. They made my stay and my kids stay so enjoyable. The HOTEL IS SUPER CLEAN. THE STAFF is so friendly, Ashley, the night check in guy was so friendly and funny. He was respectful and efficient. He made sure we are comfortable and di not need any thing with out being given. when you enter the hotel, the lobby is clean and smells fresh. The buffet area was generous with rich quality food and all favorites. My son enjoyed it. The pool and the hot tub are very clean. The beds are very comfy. The pillows are just your taste. you will sleep well . The hotel is very close to the pier and the beach. it is so convenient to many restaurants. Oh the hotel offers pop corn on sundays and pizza dinner on mondays free for all customers. The pizza was so delicious. Enjoy your stay. book this hotel. you ant regret it.

Owner Response, 14 Avril 2016

WOW, what a great review!! You made me want to stay here...and I work here:) I'm super happy that everything went good for you and your family, I will also make sure to pass along your words to Ashley. You are the 1st person to mention our popcorn on TripAdvisor, we just added this very cool popcorn machine on wheels (think Main Street Disneyland), we've had a lot of fun with this & the response has been wonderful. You have definitely went above and beyond in sharing your experience, I hope we can do the same & more for your next visit. -The Oceanside Palms Team.

"Relaxing in Oceanside"
Anne H, 13 Avril 2016

I'd been to this hotel once before, and returned because it had been such a good experience the first time; wasn't disappointed! Breakfast could be a bit better, but still better than most. Wish they wouldn't replace towels every day; unnecessary and bad for the environment. Most hotels don't do that anymore except if requested.

Owner Response, 13 Avril 2016

Thanks for coming back to stay, we look forward to many more visits. Very good suggestion on the towels, we were just discussing moves to make us more environmentally friendly & I think yours is a great idea. I hope you noticed the changes we've made on our breakfast since your last stay, we have a few more surprises around the corner to make it even better. Thanks for taking the time to convey your experience. Best Always, The Team at the Oceanside Palms

"HOTEL ROOM STAY"
Dolores A, 12 Avril 2016

Very nice hotel to spend a few nights. Clean and close to shopping, eating, etc. Good place to stay if visiting local attractions like Legoland. We would stay here again if visiting this area. Very nice and helpful staff.

Owner Response, 12 Avril 2016

Dolores, Thank you for letting everyone know how you stay with us went. I really hope you get the chance to visit us again soon. Thank you for going out of your way to share your experience. Until next time, The Oceanside Palms Team

"Excellent hotel Clean and Friendly Staff"
Narasimha A, 10 Avril 2016

Excellent hotel Clean and Friendly Staff, Break fast is good. we visited Lego Land California, 10 to 15 minutes away, we are pleased with all the services.I would recommend others to stay this hotel any any family.

Owner Response, 10 Avril 2016

Great to hear you were so happy with us during your visit to Oceanside & Legoland! I greatly appreciate you going out of your way to recommend us to our future guests, we love to know how our guests experience goes & hope you find the time to join us again. Best Always, The Oceanside Palms Team.

"Oceancide, CA"
AMC3430, 09 Avril 2016

Like all the Best Western Plus hotels I have stayed at, another GREAT value. Cannot walk to the beach quickly, due to the traffic controls around the train tracks. Not the hotel's fault. Reasonable public parking to beach access. Breakfast was hot and bountiful. Would stay here again.

Owner Response, 09 Avril 2016

Thank you very much for your review, I'm glad to see that we were a Great value. We look forward to your next visit, give a visit to one of our Team on your next stay & we maybe able to expedite your walk to the beach, harbor and pier. Our breakfast is something we've been working on diligently to be enjoyed by all of our guests...wonderful to hear you were pleased. We look forward to your next visit, -The Oceanside Palms Team.

"Overnight Stay"
Joan N, 08 Avril 2016

I give this Hotel a four star at a three star rate. The things that I was impressed by were the organization, cleanliness and that the rooms were modern the room had good natural light. I stayed on the West end of the Hotel and it was very quiet. I noticed that if you travel with kids they really like the breakfast where they can make waffles at a self service station something for everyone to eat..

Owner Response, 08 Avril 2016

Joan, thank you for sharing your experience. We've been getting great compliments on the breakfast since we've upgraded it, I appreciate you letting us know that it's working well for families. I'm glad your family was happy with everything, we certainly hope you'll all join us again soon! -The Oceanside Palms Team.

"it was so clean"
Bernabe S, 08 Avril 2016

it was clean and nice would stay again. the people were very nice always asking if we needed anything, rooms are fresh and clean. the breakfast is really good. hot tub and pool very clean.. beach is only a few blocks away

Owner Response, 08 Avril 2016

Bernabe, Thank you very much for sharing your experience. I'm thrilled that you found everything to your liking & that our staff made you feel welcome. Please feel free to visit upon us again. -The Oceanside Palms Team.

"Budget Friendly"
Neil J, 07 Avril 2016

The room rate was very good, close to restaurants, shopping, the beach and major highways. The staff were very friendly and helpful. They even offered pizza night for the guests as an appreciation. I would recommend this hotel.

Owner Response, 07 Avril 2016

Neil, Thank you for letting us host your visit from Connecticut, I'm happy to see you were pleased with your stay; I'm sure the SoCal weather was a little warmer than home! Glad you could join us for our Guest Appreciation Night, we've also added a popcorn cart recently to butter-up our guests. Thanks for recommending us, we'd love to have you back for a visit anytime. -The Oceanside Palms Team

"Great Hotel!"
Dana H, 03 Avril 2016

We were looking for a place to stay during the Oceanside Ironman 70.3 event. We chose this hotel because of the location and price. The only down side to this hotel is that there are not any nice restaurants within walking distance.

Owner Response, 03 Avril 2016

Thanks for the great compliments! The Iron Man/Woman is a great tradition in Oceanside, it's always so much fun to be a part of it & I'm glad you let us host your stay! I only wished I could of spoke with you personally about restaurants! Next time please reach out to myself or our team so we can suggest some unbelievable dining options...within walking distance of course. TBG, Rim Talay, Oceanside Broiler, Swamis, LTH, Tin Fish, 333, Dominic's Italian (for carbing up for the race)...and the list goes on and on. If you promise to visit us again, I promise your culinary needs will be met and exceeded. Until next time, -The Team at the Oceanside Palms.

"Vacation to Ocean side"
carleckart, 01 Avril 2016

Fantastic service, clean modern accommodations. We stayed three nights. The best strength of our stay here is the awesome customer service. Thank you for your excellent service. Located close to downtown ocean side. and easy access to San Diego. Carls Bad. Must see USS Midway.

Owner Response, 01 Avril 2016

Carl, Thank you for a wonderful review! We are fortunate to have a team that honestly loves to make sure our guests have a memorable & enjoyable stay. The USS Midway is definitely not to be missed. My Insider Tip: Take the local beach train (The Coaster), which is walking distance to the station, $13 pass gets you a round trip passage to San Diego with access to the trolly for free....The Midway, Gaslamp District, and Old Town SD are all walking distance from stations. Trip takes 45 min, no traffic, no parking fees & no hassle. Give it a shot next time you visit us. Thank you for the positive words on our team & going out of your way to share them. -The Oceanside Palms Team.

"Beach hotel"
Corinne M, 01 Avril 2016

The website indicated that hotel was one blocks from ocean, not true, it was more like 4 blocks away- the location of the hotel is on a busy street and noise could be heard if room window was open- Other than the breakfast that was sub-standard and the poor beds, they were uncomfortable-the people that work in the hotel were excellent in customer service, we were well attended and everyone was very friendly, that is always a plus!

Owner Response, 01 Avril 2016

Dear Corrine M, Thank you for choosing our hotel while visiting our city. I was very concerned that a website misled you, I checked our official website and we do not mention any distance ( I have attached the verbiage) however we are researching to make sure the information is correct in any website. ** With LEGOLAND and the beach a short commute away from this Oceanside... More >** If you could contact me directly and let me know what web site you used, I'd really appreciate that. Please accept my sincere apologies and I hope we see you back soon!! Paul C Terzis

"Convenient one night stay"
Karsten S, 01 Avril 2016

The BW Plus is located in walking distance to the town center and (a bit further away) pier and marina. So you can leave the car there and don't have to worry for parking fees or having a drink for dinner. The lobby is welcoming and the rooms are new and convenient. The staff was very helpful and friendly. Although the hotel is rather close to a freeway, I did not hear any noise from it. There was a slight smell in the room, which I think was carpet cleaner. But the air condition worked well ventilating fresh air into the room, so that this was gone quickly. The Wifi was a bit shaky in my room. The only really annoying thing was, that after the (one night) stay I got four identical e-mails asking me to take the customer survey and they also signed me up for Best Western newsletter. I cannot remember to having agreed to this (maybe it was hidden on the sign in form). Since they send me the newsletter from their German branch, this probably violates German privacy laws.

Owner Response, 01 Avril 2016

Karsten, It sounds like you were able to make the most of your visit to Oceanside, I'm so glad we were able to provide you with great experience. Sorry about the extra emails, there may have been a "receive newsletters" box that was not unchecked when the reservation was made, it's an easy fix though! I've provided both the United States & German free customer care phone numbers below. The team at Best Western can make sure you don't receive any unwanted emails. We wish you a safe and pleasant journey on the rest of your travels. Germany 800-21-25-888 U.S. 800-237-8483

"Wonderful stay with super friendly employees"
skinzer1, 31 Mars 2016

First off, the breakfast choices are wonderful with eggs, sausage, waffles, fruit, oatmeal with a variety of toppings (even chocolate chips, much to my kids delight), muffins, hot chocolate or coffee with half and half and vanilla creamers. The people in charge of breakfast were the friendliest we've encountered. The pool was nice, the hot tub very soothing, and the beds and pillows very comfortable. Short run or walk to an awesome beach if you don't want to use their exercise room, free cookies and they were even serving pizza one night! The only negative I encountered were no locks on the bathroom door so our kids intruded a few times. We would stay here again! :-) Great job everyone!

Owner Response, 31 Mars 2016

Thank you so much for the rave review! It's great to see you were so happy with the breakfast, we've recently upgraded the options to provide a better variety for everyone...especially the kids. Believe it or not our team reads these reviews daily, it helps let us know where we are doing good and where we can adjust to give all of our guests the best experience, so we appreciate you sharing your kind words. The locks on the bathroom doors will be brought up at our next weekly meeting. We hope you find the time to join us again soon & just to make the kids a little happier, we've recently added a popcorn trolley to our amenities:) Best Always, The Entire Oceanside Palms Team.

"Relaxing by the beach "
Tricia B, 31 Mars 2016

This hotel is amazing! It's kept very clean, and I have never seen such a friendly staff! I wanted to stay an extra day because everyone is so nice, and the complimentary breakfast is delicious! Hot chocolate and coffee is available all throughout the day, with free pizza and/or cookies in the evenings. The ocean is just a few blocks away and it makes the vacation so easy. Located right near a freeway entrance, all activities were minimal driving time. I would recommend this to everyone!

Owner Response, 31 Mars 2016

Tricia, It's only through reviews such as yours that help us provide the amazing experience you enjoyed. We've been so pleased with the positive reviews on our breakfast since we've stepped it up. Thank you for recommending us to our future guests and the kind words about the hotel and our staff. Come back for a visit soon! All Our Best, The Team at the Oceanside Palms

"Great hospitality"
Ocean50Napa, 30 Mars 2016

We were allowed to check in early on our way to Lego land. Just blocks from the beach and 20 minutes to Lego land this was a good location for us. Reasonable prices. Really good breakfast! Comfortable. Good business center. Free wifi for members. Nice fire pit for relaxing in the evening.

"Weekend at Best Western Oceanside Palms"
dalewalk48, 30 Mars 2016

We spent a weekend at Best Western Oceanside Palms and found it to be an excellent spot on the ocean side of Highway 1. Outstanding service and very clean, quiet room with quick response time for extra towels. All of the linens felt new and freshly cleaned. Plenty of safe parking for me to park my motorcycle trailer and SUV. Convenient continental breakfast in a large, friendly dining room offered a nice way to start the day. Can't say enough about the warm and professional management as well as the entire staff. Oceanside Palms is definitely our choice next time we're in the area!

"Enjoyable stay"
richardlawler735, 30 Mars 2016

The hotel was great, close to the beach, shopping and some great restaurants, hotel staff sent us down to Rudy's on the beach by the pier, great food!! great taco's. The breakfast at the hotel would match any local restaurant, not your typical free food. The rooms where top notch, quite and clean. We found a place where we will go back quit often.

"Best Western Plus"
virginiah398, 30 Mars 2016

Great staff, delicious breakfast with lots of variety, pool and spa were nice. The room was great. Quiet room. Helpful people all around. Avoid the sofa bed but the regular bed was good. Nice to have a fridge and microwave to use.

"Fantastic stay"
Deanna T, 29 Mars 2016

My husband and I had the pleasure of spending a couple nights at this beautiful hotel, while in the process of selling our home. The location is great, and I can't say enough about the staff. Their knowledge and professionalism is exemplary in every way! Go see them...you won't be disappointed!

Owner Response, 29 Mars 2016

Deanna, You are very kind to take the time to let us know about your stay, I'm very pleased to see that our team exceeded your expectations....they never cease to make us proud. We wish you nothing but the best in your new home, we are always here for you if you wish to come back for a visit. Until next time, Your family at the Oceanside Palms

"Totally Worth It!"
Kimberly P, 29 Mars 2016

It was a stellar experience. We were comfortable and happy with our stay. The hot tub was a fabulous way to end a long day of walking. The continental breakfast is always a perk for us. It was all quite tasty except for the eggs. The eggs were funky, probably powdered. I could not eat them but there was a variety of other things to eat.

"Good for teams going to tournaments"
KSK1585, 27 Mars 2016

We stayed here when I played at the Surf Cup Soccer Tournament last May. It is within walking distance to the beach (about 15 minutes) and close to most highways so it is easy to get to the tournament fields. Rooms were clean and the cookies served daily were great. One problem was that the Wifi in my room was very weak.

Owner Response, 27 Mars 2016

We love hosting our teams & I'm glad you enjoyed staying with us. Glad to see you were able to enjoy the tournament as well as the beach during your stay. We have listened to our guests reviews of our internet speed, and you'll be glad to hear we've have hired a new company that has recently installed a new wi-fi system that will ensure a seamless connection for all of our visitors online needs.

"Excellent Value, clean newly renovated hotel."
Lisa C, 25 Mars 2016

We stayed here for 4 nights so that we can go and visit LEGOLAND, San Diego Zoo and Sea world. The manager and staff there were all friendly and kind and every staff had a smile on their face. The frond desk clerk was very kind and he had recommended different restaurants and activities to attend during our stay. He had also given our kids some beach balls to play on the beach. I apologized for not knowing the name. He was a tall, think gentleman with a mustache that really liked Thai food. The room was large enough to fit our family of 5 and the location is walking distance to the beach. Our room had a glimpse of the ocean as well. Breakfast was excellent as it includes patties, sausages, waffle maker, cereal, juice and coffee. The breakfast staff was constantly filling the trays even after the breakfast time. There was an issue mid way during our stay, however, the management solved the situation immediately. We appreciated his sincere apologies even though it was out of his control, however, he rectified the situation without hesitation. our kids loved the heated, outdoor pool and Jacuzzi. There was a nice fire pit during the cooler evenings to sit around and talk. The hotel is very welcoming upon entering. We checked out at 2:30 am to avoid the LA traffic and Ashley was very kind and gave our sleepy head kids a grab and go bag for breakfast. Thank-you Ashley!!! There is free parking and the Wi-Fi is free as well. The price we paid was reasonable and we will definitely consider stay here on our next visit to Oceanside.

Owner Response, 25 Mars 2016

Wow, what a great review! It looks like you had a great stay in Oceanside, I'm happy to see you were pleased with everything and that our team was able to provide you with an enjoyable vacation. I will make sure to convey your kind words to Ashley and our team. We look forward to your next visit. The Team at the Oceanside Palms

"Great hotel between SNA & Sea World"
Janetlynne P, 25 Mars 2016

Good hotel w/in walking distance to nice beach & Oceanside restaurants/shopping. Easy in/out & freeway access. Free parking, free breakfast. Less than an hour to Sea World so I chose this hotel so as to be closer to a beach. Room amenities were great, window had screen so could get fresh air. Beds were comfortable. Free breakfast included hot items (eggs, sausage, waffles) plus cereals, fruit, juice, breads, etc. All staff were very helpful; I had occasion to interact w/housekeeping, maintenance (missing light bulb), and front desk staff. Had business computers for printing out boarding passes & free wifi in room. Front desk very helpful with directions to post office & drugstore.

Owner Response, 25 Mars 2016

Janet, Thanks for staying with us and taking the time to share your experience with others. I'm pleased to hear that you had a comfortable and enjoyable stay. We all hope you get the opportunity to join us again in the near future. Best Always, The Oceanside Palms Team.

"Great Place to stay"
Joy E C, 25 Mars 2016

very nice hotel with a very friendly and polite staff ! heated pool and hot tub was very nice and the rooms were great ! Breakfast could use a little more help ! but we were very happy with our stay !

"A nice place to stay."
Leslie M, 23 Mars 2016

Comfortable beds, clean rooms and friendly staff made our stay a pleasure. From the frontdesk staff in their knowledge of local eateries and shops where we could find what we were looking for, to the room staff, to the locality of the hotel, we have no complaints.

Owner Response, 23 Mars 2016

Leslie, I'm glad to see you enjoyed your visit. It's great to hear that our staff was able to provide good suggestions of places to visit while in Oceanside...their are so many great options! I hope you will let us host you again when your in town. Thanks again for choosing us & sharing your visit with others. -The Team at the Oceanside Palms.

"Clean Hotel in Good Location"
wolverhampton23, 23 Mars 2016

Spend 3 nights at BW Plus Oceanside Palms - hotel is located closely to the I-5 but still away from the HWY noise. Within walking distance to downtown Oceanside and appx 15 mins walk from Beach. Great location for Legoland - under 15 mins drive. Nice little pool and hot tub and free use of pool towels. Breakfast room one of the larger ones we have experienced. Good value for Money.

Owner Response, 23 Mars 2016

We love getting a great response from our international guests...almost as much as we love having you as our guests. Legoland is one of our more popular family destinations in the area, second only to the beach. I'm glad you were able to enjoy both of them and get good value at the same time. Best Always, The team at the Oceanside Palms.

"Friendly staff with attention to detail"
sjthys27, 21 Mars 2016

Friendly staff greated us with fresh baked cookies! Our room was modern and clean. We are seasoned travelers and this place has the best, coldest air conditioner. Good breakfast. A nice walk to the beach, close to good restaurants and movie theater. Fun street fair on Thursdays with amazing food. Easy off and on freeway access. All around great experience!

Owner Response, 21 Mars 2016

Thank you so much for letting us stuff you full of our fresh baked cookies. I'm so glad to hear you were able to take in the local sights...especially the Thursday night Sunset Market! Thank you for sharing your experience with our team and future guests. Best Always, The Oceanside Palms Team.

"Very friendly"
akota A, 21 Mars 2016

This is a great hotel! Everytime you walk in there is always someone there to greet you and make you feel at home. The staff is beyond friendly! They are always smiling and trying to help you with anything you need. I am usually greeted by farah upon arrival for checking in and she checks you in fast and shes super friendly! I would highly recommend staying here.

Owner Response, 21 Mars 2016

Akota, We appreciate you going out of your way to let everyone know how your stay has went. Thank you for the kind words towards our team and Farah, they will all be pleased to see you were happy with the service. We look forward to many more visits in the future.

"Vacation"
Amanda S, 21 Mars 2016

Very nice staff. Very helpful. Rooms were very clean. We had a great stay. Would definitely stay here again. Beach is close by in walking distance. Shopping close by. Legoland only 6 miles from hotel. Full hot breakfast every morning. We cooked out almost every day on the grill while kids swam was nice and relaxing.There was tables outside. Our room had a fully equipped kitchen which was very convenient for our 9 day stay. I highly recommend this hotel and will definitely stay here again.

Owner Response, 21 Mars 2016

Amanda, We are so glad to see your family enjoyed their Spring Break trip from New Mexico! I do remember your family & it always seemed that you made the most out of your visit...especially the BBQ grills. I know we will see you again & we look forward to it. -Your Family at the Oceanside Palms.

"better than i expected"
Robby F, 20 Mars 2016

I have never stayed in a best western and steer away from them. However it was #1 in Oceanside so i gave it a shot for 4 days. The room was larger than the Hilton Garden Inn i am at now and the kitchen had full size fridge and a small cooktop. Nothing special, but they cleaned my room well every day and were nice. I would stay here again.

Owner Response, 20 Mars 2016

Robby, I appreciate your positive review & choosing us for your very first Best Western stay, especially from a top TripAdvisor Reviewer and native of Tennessee...definitely a state that excels in hospitality! With so many great hotel options in Oceanside, we are very appreciative of our #1 TripAdvisor rating that our guests like yourself have helped us maintain. We look forward to your next visit, we have a few surprises in the works to make your stay even better. Thank you sir for your kind words, The Entire Family of the Oceanside Palms.

"A very nice and clean Hotel"
Nick N, 17 Mars 2016

When I arrived I was greeted by the Assistant Manager Farah. She helped me with my check in and it was fast and friendly she made me feel like I was at home . It is a very nice hotel I would recommend it to anybody staff is super friendly

Owner Response, 17 Mars 2016

Nick, The best compliment is always to see that we made our guests feel at home when they are staying with us, so it's great that Farah and our team made you feel like part of our family. Thank you so much for choosing to post your first TripAdvisor review for our property...I hope it won't be your last. We look forward to your next visit! Best Always, Your family at the Oceanside Palms

"More than expected"
Tiffany R, 16 Mars 2016

The hotel was very nice and clean. The staff was very friendly and the complimentary breakfast was GREAT!! Waffles, eggs, sausage, cereal, toast, juice, tea, coffee....it was amazing!! I'd stay here again for that reason alone!

Owner Response, 16 Mars 2016

Tiffany, We're so glad that you chose to stay with us on your visit from Las Vegas! Thank you so much on your compliments on our breakfast, many of the additions we've made to it are based on our guests reviews such as yourself...so it's great to hear that we've exceeded your expectations. Of course we won't rest on our laurels, we will do whatever we can to make your next stay even better! Sincerely, Your Friends at the Oceanside Palms.

"Great Staff/ Nice Place"
Peter R, 15 Mars 2016

Nice place/ great staff. Grounds kept up nicely. Pool and hot tub was nice and opened till 10 PM. Could change up the breakfast menu every other day. Sausage links and eggs get old after a 7 day stay. Would go there again and reccommend

Owner Response, 15 Mars 2016

Peter, Thank you so much for letting us host you during your visit to Oceanside. Your kind words let us know we are on the right track with our guests & your suggestions inspire us to find more ways to make our future visitors stay even more more memorable; for that we are grateful for you taking the time to share your experience. We look forward to seeing you again soon! Sincere Thanks, The Oceanside Palms Team.

"Great Stay"
N A, 14 Mars 2016

Would stay at this hotel again. Close walking distance to The Strand. Convenient to restaurants and train station. Staff was friendly and helpful. Decent hot breakfast buffet. Room was clean and had a refrigerator and microwave which we used. Would recommend to others to stay here for the price.

Owner Response, 14 Mars 2016

Thank you for setting aside the time to share you visit with us and our future guests. We are very fortunate to have a family of staff that enjoys hosting our visitors, so I appreciate you mentioning them in your review. Being able to provide value, hospitality, cleanliness & our your gratitude is what keeps us motivated. We look forward to seeing you again soon. Best Always, The Team at the Oceanside Palms.

"Wonderful in many ways!!"
93015, 08 Mars 2016

Needed a nice place to stay the night for work to a Marine Infantry Graduation; this was perfect for those reasons. Even though we saw many children, we did not hear them! Great for the price! Clean! All staff were so very friendly! Thank you Chris!! Breakfast was wonderful, only draw back, they ran out of bacon. Pizza on Monday nights-Papa Johns no less! That was such a nice surprise! Loved the automated concierge! I almost don't want to mention more positives because as it was the place was booked for a Monday night! Would definitely stay again! I know, I know, lots of exclamation marks. All very well deserving!!!!

Owner Response, 08 Mars 2016

Thank you for all of the exclamation marks!!! Monday Pizza Nights has been a very popular tradition, so I appreciate you mentioning it. The automated touch-screen concierge is a new option we've just added & we have a bunch of new features that will be included shortly. Spring Break has been bigger than ever for us so far, so we've adjusted to make sure we have an abundance of options available. Thank you from the entire Team for taking the time to share your experience.

"Great Hotel"
GENEVA_MARIE1234, 08 Mars 2016

Room was very clean. Tub could use some grips on the bottom was very slippery. Staff was amazing. Provided great service. Told use about places around and provided coupons! Great breakfast every morning with late hours of service for sleeping in. Very quiet didn't hear people all night or anything! Great place to stay!

Owner Response, 08 Mars 2016

I'm glad to see you enjoyed your stay with us, service and cleanliness are among our highest priorities. Thank you for your suggestion on the tubs, we are on top of this & will be providing a solution for all or our guests. Our sincerest appreciation for taking the time to share your experience. Best Regards, The Oceanside Palms Team.

"Our stay at Best Western,Oceanside, California."
Cynthia A, 07 Mars 2016

The hotel is very clean, we felt safe and comfortable. The staff are the very best at what they do,friendly and always very kind to us.Housekeeping staff are wonderful!!!! Hard working. I cannot say enough kind things about our stay from March 01/201 to March 07 2016. If I ever get another opportunity to visit Oceanside I will only stay at Best Western. My husband feels the same.

Owner Response, 07 Mars 2016

Cynthia, We very much appreciate the kind words regarding our team and the hotel. I couldn't agree more about the housekeepers, they are the heart of the hotel. It's great that you were able to spend so much time with us & we look forward to having you visit us again. Best Always, The Team of the Oceanside Palms.

"Bestest of the Westest"
Sabena O, 06 Mars 2016

After a long drive, the check in person was awesome. My son can get super distracted with the items that are on display, and they had cookies to ease that while I checked in. Kid friendly people, kid friendly. This is a huge deal as my son is Autistic and ADHD. Attitude is everything with me as we do not go out often due to people who just do not like regular children in their space forget children with special needs. The room was awesome. Comfortable, great space, bathroom was beautiful, and you could walk to the beach. If you cannot walk parking is affordable and you might catch free parking if you are early. There are plenty of stores, gas stations, and small restaurants at a walking distance as well. If you do not want to leave they have a snack store open to buy some items. Their breakfast is also great.

Owner Response, 06 Mars 2016

Your title made me laugh...very clever. It's wonderful that you and your family felt comfortable during your stay with us. Our team here is a family, so nothing is more important to us than making our families stay the best it can be. Oceanside is a great town and getting better, so it's great to hear you were able to enjoy it. Thank you for the high-marks and great review. We look forward to hosting you again. Best Always, The Oceanside Palms Family.

"5 Star Best Western"
bill s, 06 Mars 2016

Absolutely top shelf very clean with an outstanding staff from the front desk to house keeping , maintenance and breakfast folks Just a few names of the great staff wish I new all there names May, Megan,Sarah, Jesse,Farah,Mcint Demaso,Manuel,Izzy,Lance I would recommend to anyone stayed there for 30 days I was very pleased.

Owner Response, 06 Mars 2016

Bill, Thank you for recognizing our staff! It definitely takes a team effort to ensure our guests visit exceeds their expectations. I will make sure you kind words are passed along to everyone here. We appreciate your loyalty and look forward to hosting you each and every time you stay with us. Best Always, Your Best Western Family.

"Love the Location."
Marcelo C, 06 Mars 2016

We stayed at this hotel from Thursday till Saturday, we had a great time. The room was excellent with a partial view of the ocean. Complimentary breakfast was really good. Walking distance of the gorgeous beach and Pier, we are planning in going back soon.

"Fantastic"
Liz A, 05 Mars 2016

Very pleased. Was in Oceanside for Money and You. And decided to stay here versus the Courtyard which was right by the QLN. I made that decision based on the photos. BW Plus Palms is beautiful. Looks like it was just built and the staff is the best I've ever experienced. The room was huge with a full sized fridge, small stovetop, microwave and sink. Anything you could possibility need to cook a meal was there. There are grills by the pool. Unfortunately I didn't have time to use any of the amenities but it was nice to know they were there if I decide to visit for pleasure later. The continental breakfast was huge. Waffles with chocolate chips and other add ins. Eggs, sausage, breads... It goes on and on. The only thing I could say that wasn't 100% was the neighborhood. I wasn't afraid but one time when I came in in the early morning hours, I felt a little uncomfortable. Oh! And ask for room 239, there is a partial ocean view. Very nice to wake up to. Stay here!

Owner Response, 05 Mars 2016

Dear Liz, I'm get so excited every time we get a review from a guest that chooses to travel the few extra minutes from the corporate sector of Oceanside to stay with us. If you have to come for business or conference, why not end your day enjoying the beach. I'm glad to see you chose one of our Premium Kitchenettes, definitely a good move if your here for a few days. Our team has been highly focused on elevating the level of our guests breakfast experience, so we appreciate you letting us know that we are on the right track...it's only going to get better! Oceanside is a wonderful beach town & of course like most coastal cities we do get our share of "Unique" characters in town...I guess thats what they mean by saying a city has "Character":) Good tip on room 239, next time we'll try to get you one floor up in 339 so you can have an Ocean View. Thank you for setting the time aside to share your experience. Until next time, The Team and Management of the Oceanside Palms

"amazing stay i enjoyed my time"
Abdelmohsen M, 05 Mars 2016

every thing is awesome I recommend it to every one every time I come to Oceanside , CA I will stay in best western plus Oceanside price Is good room is clean employees are amazing and helpful location is perfect free breakfast you will enjoy the free breakfast every day free wifi all you need in one place

"Evening staff review"
112jab, 03 Mars 2016

I had phone contact with two of the staff members: May and Meagan. I believe they work the front desk. They were a joy to work with. Very pleasant, happy, accommodating. They helped me work out what I needed to take care of. Sometimes people doing customer service definitely should not be doing customer service, but theses two definitely made it a pleasure to do business with Best Western even if I didn't stay there.

Owner Response, 03 Mars 2016

It's so great to hear that when our team gives our guests a great experience, especially before they've had the opportunity to check-in. I couldn't agree with you more, customer service is priority-one in the hospitality industry and especially so with the Best Western Family. Thank you greatly for your kind words and taking the time to share them, we look forward to hosting you on your visit to Oceanside. Best Always, The Team of the Oceanside Palms.

"Non-existent internet"
david5162, 02 Mars 2016

The hotel is pretty nice overall but awful internet, really substandard for a place that calls itself a plus hotel. Could barely access email, let alone watch movies. I have had far better internet at much more modest places. Otherwise good room and food.

Owner Response, 02 Mars 2016

Dear david5162 Thank you for selecting the Best Western Plus Oceanside Palms while visiting our city. I like to sincerely apologize for the poor internet connection. We recognize the importance and have recently contracted a new IT company that is upgrading and installing new equipment. We are confident this will no longer be an issue. Please contact me directly so I can share all the improvement plans and to apologize in person. Best Regards, Paul Terzis

"Fabulous Hotel"
cathya335, 01 Mars 2016

From the minute we arrived, our stay was exceptional. The staff got us checked in quickly. Room was clean. Staff was attentive and always smiling. If I'm ever back in Oceanside, I would definitely stay here again and I will recommend it to friends and family. Thank you Best Western for helping make my weekend great!

Owner Response, 01 Mars 2016

Thank you for the great review and for recommending our hotel. I'm very happy to hear your stay went well. Our most important asset is our guests, and to receive such high marks lets our team know we are on the right track. Please join us again soon. Have a wonderful day, Chris

"Home Away from Home."
Pedram A, 29 Février 2016

I stay at this hotel frequently for business, so I have had the opportunity to experience the Best Western Plus Oceanside Palms day in and day out. The staff here provides cheerful service day and night. This afternoon at check in, Farah happily changed my room booking to a location in the hotel I prefer. Shortly afterwards I spilled some of the 24 hr complementary coffee in the dinning area; when i explained to the staff that I had made a mess they giggled and promptly cleaned up after me without a second thought. The rooms themselves are cozy and clean. I can always expect my room to be neat and tidy with fresh towels after I get back from work. There are plenty of vending machines with excellent variety of snacks and drinks, and there are more sections at the front desk. The gym and equipment are in great condition and always clean and stocked with towels and cold water. I hear the outdoor pool and hot tub are nice as well, though I can't say from experience. I haven't needed to use the laundry room yet, but it is nice to know it is there should I ever it need it (detergent available at the front desk for a modest price). The complimentary breakfast in the morning has excellent options, including: sausage & eggs, do it yourself waffles, cereal, several bread varieties and, yogurt and granola as well as fruit/juice and coffee. I look forward to it every morning. Oh and there is free Pizza on Monday evenings, which is a great touch. At the price point The Oceanside Palms is a steal. I would rate this four stars if not for their staff who really push this to a 5 star--they make staying here something to look forward to.

Owner Response, 29 Février 2016

First of all, let me thank you for choosing to stay with us while on business. Our team thoroughly enjoys making our guests feel comfortable, so I will be sure to convey your thoughts to them in our upcoming team meeting. You have definitely given a great description of the hotel to our future guests, and I appreciate you going out of your way to express your happiness with your stay. We look forward to continuing to be your 2nd home when here on business; we hope we can make it as leisurely as possible. Best Always, The Entire Team at the Oceanside Palms.

"Value for cost"
Patti J, 29 Février 2016

A nice, clean motel with standard amenities. Away from the freeway, but easy access on and off. Good breakfast selections, including waffles, eggs, and sausage. Our room was a bit on the small side of standard for this type of property, but not enough to impact our stay.

Owner Response, 29 Février 2016

Patti, Thank you for letting us host your visit to Oceanside. We've been working diligently to enhance our breakfast, so it's wonderful to hear it was to your liking. We look forward to your next visit, hopefully you can try out one of our larger Premium Rooms with a full kitchenette. We hope you find the chance to join us again soon, and thanks for taking the time tho share your experience. Have a great day, The Team at the Oceanside Palms

"I love value....I got value "
Brendan M. B, 27 Février 2016

Well run hotel, excellent value for my money. All the staff I dealt with were helpful, and good at what they did/do! I appreciate the fact that the staff 'owned' their jobs. They showed pride! Thank you! Brendan.

Owner Response, 27 Février 2016

Brendan, I'm glad to hear you got a good deal on your room, thank you as well for mentioning our team; they truly do take pride in the hotel and their work. Thank you for going out our your way to recognize them. We look forward to hosting you again soon. Best Regards, Chris

"Oceanside visit "
Richard V, 26 Février 2016

The Best Western Plus was perfect for a California get away. It is close to the beach and downtown. It is also close to the train station which made it easy to visit other cities along the CA coast. The staff at the BW were wonderful. Definitely recommend it.

Owner Response, 26 Février 2016

Richard, Glad to hear you had a perfect getaway! Thank you so much for recommending us, we're looking forward to your next visit. Best Regards, Chris

"My hotel for life"
Flossie W, 25 Février 2016

I am planning my next trip to Oceanside primarily for the quality of this hotel. When booking online it is a real gamble well with this hotel I hit the jackpot! I am almost afraid to tell anyone lol afraid I may try to book again and there be no rooms available. The staff looked so spiffy and professional..all positive attitudes. Room excellent. A lot of families there because it is safe.

Owner Response, 25 Février 2016

Flossie, So happy that your gamble payed off! Most of our guests our families and we thrive to offer a safe & friendly environment for them to enjoy. Thank you so much for taking the time to share your adventure, don't hesitate to call me should you ever find us sold out:) Best Regards, Chris

"Beautiful Hotel & Great Breakfast"
Shawna K, 22 Février 2016

This hotel is very nice, friendly, and clean. Hotel is located about seven blocks from beach. Price was great for our conference. Conference room is great but only fits about 35 people. Very please with everything.

Owner Response, 22 Février 2016

Thank you for the high-marks and taking the time to share your review. Although our conference room can hold a maximum of 40 persons, we also have options for larger groups in our banquet area. I hope you find the time to visit us again when in Oceanside.

"So Happy We Picked This Amazing Hotel!"
M H, 21 Février 2016

We made our reservations at the last minute, and searched for the right hotel in Oceanside. We were blessed to have picked a clean, comfortable, warm hotel. The staff was kind, food was great and we were able to walk around Oceanside and enjoy the beautiful ocean. The staff went out of their way to make our visit the best. We highly recommend the Best Western PLUS Oceanside Palms and will return again.

Owner Response, 21 Février 2016

Thank you for staying with us and for taking the time to share your experience. It's great to hear that your last minute plans worked out so well. Thank you for your kind words on our property and team, I hope we get the pleasure of your visit in the near future. Best Regards, Chris

"Manager "
Prince W, 15 Février 2016

Staff is very friendly and helpful. The rooms are very nice and clean. Farrah is very nice and very helpful. I always stay at this hotel when i come to town every week for work. Close to the beach walking distance. The hotel its self is very clean all around.

Owner Response, 15 Février 2016

Prince, I will make sure to pass on your review to our owner...Farah is who all Managers want to be when they grow up:) Thank you for conveying your kind words, we appreciate your loyalty and repeat business.

"Excellent Hotel"
Jaye702, 15 Février 2016

This hotel is very clean and comfortable. The pics of the room is as describe and shown on their website. We got room 334 (2queen), it is at the end of the building and it was very quiet peaceful as we slept for the night. They have great full breakfast from eggs&sausages, waffles, cereal&milk, bagels muffins etc..everything you need for breakfast. I would definitely stay here again.

Owner Response, 15 Février 2016

Jaye, Nothing is better than a good nights sleep followed by a good breakfast to start your day off. I'm glad to see you were able to receive what you expected during your stay. We have much more planned to make your next visit to us even better. Thank you for spreading the word, we look forward to hosting you on your next visit.

"Very Friendly Staff and Good Location"
Marty L, 13 Février 2016

We went to visit our Marine son that was there from Japan. We enjoyed the service at the desk. Megan who was born in Japan told my son about things to do while stationed in Japan. Megan and Griselda were very helpful on things to do around the area and how to get to the beach. The beach was just a few minutes walk from the hotel. Great restaurants and shopping near by as well. The rooms were clean and accommodating. The breakfast was good and they kept the area cleaned up. I ask for bananas and the girl said they were too ripe, but she could get it for me if I wanted it. I thought that was nice to offer. Overall friendly staff.

Owner Response, 13 Février 2016

Marty, First of all let me thank you for your families service to our country. I will make sure to relay your kind words to our team. Thank you for your high-marks and taking the time to pass along the kind words about our hotel, I hope we get the pleasure of hosting your family in the near future. Semper Fi, Chris

"Perfect location, super clean, and friendly!"
CoupleOfNuts2, 11 Février 2016

We stayed at the Best Western Plus Oceanside Palms for three days in late January, using it a home base while running two Spartan races in Temecula. This hotel is in a great location for getting to/from Temecula, as highway 76 is literally one turn away from their parking lot, giving us about a 55 minute drive (in minimal weekend traffic) to our race site near Vail Lake. Having stayed at Best Western Plus hotels before, and enjoying them as budget-friendly yet very nice hotels, my wife and I were both impressed with the exceptionally clean facility throughout, the quick and effective approach to check-in, and the super comfortable bed. This isn't a 4 star hotel, and your expectations need to be tempered as such, but the willingness and friendliness of the staff, the condition of the room, and the overall experience will leave you very happy you picked this hotel. And if you happen to be running races that require some mud, the laundry facility was more than adequate for our needs! Located a short walk from several very good restaurant options, and about a half-mile walk from the Oceanside Pier, plus having a liquor store a 5 minute walk away, this hotel is perfectly situated for a weekend stay in this picturesque seaside town. The room, while older, was very well-maintained, the bathrooms were updated, and everything was very clean. We had asked for a quiet location, and our room was on the top floor towards the back, perfect for our stay. We could even see the surf breaking near the Pier from our window (not the greatest view over residential areas, but hey, the ocean!). The breakfast offered each morning is in a large dining area, with plenty of tables, TV, and food that is constantly refreshed. We were up and out of the building before 6:00 AM on two of our mornings, but enjoyed the breakfast on our last morning. Should we find ourselves in this area again, we wouldn't hesitate to book this hotel again.

Owner Response, 11 Février 2016

Love your "TripAdvisor" user name...you sound like my kind of people. Thank you for such a comprehensive review, you've been able to describe everything we strive to achieve here; I'm so glad to see we exceeded your expectations. We hit our 1 year anniversary this past August after going through an extensive year and a half renovation. It's due to guest reviews such as yours that help us keep our #1 ranking on TripAdvisor. I hope we get the opportunity to host you again on your next visit to Oceanside. Best Regards, Chris

"Very Accommodating"
Clifford U, 05 Février 2016

This hotel's greatest asset is its staff and the amenities it provides in the room: coffee maker, flat screen TV, microwave, small refrigerator, extra soap, and toiletry items. The breakfast is well planned with just about anything one would want. The rooms are clean and the public areas are well maintained. If I am in Oceanside on business again, I am staying at this hotel.

Owner Response, 05 Février 2016

Clifford, Thank you greatly for setting aside the time to share your review. We try to make sure our amenities are above and beyond what our guests expect, but nothing is better than when our team has such a positive impact on their stay. We appreciate your business and hope you join us again soon.

"The 'best' Best Western"
jeank357, 04 Février 2016

You won't regret staying here, from its comfortable beds, to its good breakfast, to its very helpful and courteous staff, the whole stay was wonderful. Nice touches with the cookies at the desk and a warm fire at night. This is close enough to the beach for either walking or driving. The price is right also. I would go back again.

Owner Response, 04 Février 2016

You've managed to hit all of the most things that get reviewed on hotels....beds, breakfast and service. I'm so happy to see you were please with them all. You are correct though, there is nothing better than fresh cookies fireside. I appreciate you going out of your way to share your experience with our future guests, I'll make sure to save a few cookies for your next visit.

"Wedding Stay."
JNate, 31 Janvier 2016

Wife and I spent two days while attending a wedding in nearby Carlsbad. Close proximity to beach and pier roughly 10 minute walk. Excellent staff with always smiles on their face. Will return if ever in the area.

Owner Response, 31 Janvier 2016

Thank you so much for choosing to stay with us and your kind words regarding our team, they read these reviews regularly and it's always appreciated when our guest notice the effort. I hope you have the chance to join us again soon.

"stay with my husband"
Jill E, 28 Janvier 2016

Our rooms were very clean and the beds were comfortable. Megan at the front desk was very helpful and a joy to talk to you. My husband and I stayed here for over a week and everyone was so nice and very accommodating. Thank you!

Owner Response, 28 Janvier 2016

Jill, Great review, thank you for the high marks. I'm so pleased to see your getaway with the husband went so well, I will make sure to to express our appreciation to Megan for making your stay more enjoyable. I hope we have the pleasure of hosting you both again.

"Weekly stay"
hairyparrot, 28 Janvier 2016

Our company stays at this fine establishment every week. Not only are the rooms great to come back to after a long day of hard work but the staff is extraordinary! Always helpful and welcoming. Especially Megan at the front desk. She's awesome! Thanks for taking care of us each week.

Owner Response, 28 Janvier 2016

Thank you for the great review & for the kind words about Megan...we think she's pretty great too. We always appreciate our corporate guests loyalty to our hotel & look forward to a continued friendship for the years to come. Thank you for going out of your way to share experience.

"Cute and Friendly Hotel"
Majajing, 27 Janvier 2016

I stayed here for two days on a family weekend trip to Sea World and LEGOLAND. When I checked in that day, I called them that I would arrive late and when I got there they were very friendly and very accomidating. The rooms and the whole hotel looks fairly new and remodeled and looked like a hotel worth more than a Best Western. Top it off, it was quite, which I like. The breakfast in the morning, could use a little help but what continental breakfast doesn't. I wish they had just a little more variety. I'm a sucker for cleanliness, so when I came back to my room, it was quite spotless. Overall, it's a cute place. Worth the money.

Owner Response, 27 Janvier 2016

Majajing, I'm so pleased that you chose to stay with us during your trip to San Diego. We have recently celebrated our 1st year anniversary with the Best Western Family, so I'm especially pleased to see that we've exceeded your expectations. Thank you too for your suggestions on our breakfast, we've taken reviews such as yours into mind and have added extra items to our menu to give our guests more variety; we look forward to your next visit to experience these options. Thank you greatly for sharing your reviews with our future guests.

"Comfortable retreat"
azzure, 27 Janvier 2016

Spotless, large rooms, comfortable beds, friendly and helpful staff. Freeway-close but very quiet. This will be our new go-to accommodation in the Oceanside/Carlsbad area. And an In n' Out is being built across the street!! A couple of minor maintenance issues...bathroom door wouldn't stay open, deadbolt stuck sometimes and door to hallway could use more weatherstripping to prevent noise.

Owner Response, 27 Janvier 2016

Azzure, It's great to hear we are going to be your new go-to spot! Our main goal is to make all of our guests feel comfortable and welcome. The best part of getting these reviews is getting insight on how we can enhance your stay for future visits, please feel free to contact me directly so that we can insure all of our future guests have as much as an enjoyable stay as yours. P.S. I'm excited as you about the In n' Out opening across the street!

"Customer Service is over the top"
Ray D, 25 Janvier 2016

Others have talked about the facility. It's a '5' in every way. I want to talk about Amazing Customer Service - in my mind, that's what sets this beautiful place apart - the people. First a big Hi-5 to Chris Walker, one of the management team at BW Palms. From our first contact with Chris he offered creative solutions and then made it happen. No surprise that Customer Service at Palms rocks with team leaders like this. The rooms were spotless and the housekeeping staff was very pleasant. The breakfast was fairly standard but served in a bright welcoming facility by a delightful hostess who helped make it a special time. I don't hand out many 5-star ratings. These guys earned it. You won't be disappointed.

Owner Response, 25 Janvier 2016

Dear Ray D, Thank you very much for your exceptional review of 5 stars. My staff strives for great service and we all share a sincere appreciation for our guests. I am pleased that Chris made your stay exceptional, he is truly a great hotel professional. We hope to see you again soon, Sincerely, Paul Terzis

"Comfortable hotel"
Norman V, 25 Janvier 2016

This is not a brand new hotel but it has been well maintained. It offers a comfortable stay in a convenient location near, but not next to the beach in Oceanside, CA. The desk clerks were cordial and helpful and offered chocolate chip cookies that were delicious.

Owner Response, 25 Janvier 2016

Norman, Thanks for the high-marks, but especially for mentioning the fresh baked cookies...I believe your the first to mention them in a TripAdvisor review; they're one of the more popular items & one of the little perks we like to offer to our guests. Our Monday evening Pizza is also something we offer in appreciation to our guests. I would like to convey the appreciation of our entire team for your kind words and for giving us the opportunity to host your stay.

"Oceanside Palms"
Judith H, 24 Janvier 2016

One of the best hotel visits ever. The location was great. The breakfast had a great selection and very done. The staff were more than just courteous,they gave you the feeling they cared about you personally.Our stay rivaled most of the cruise ships we have been on.

Owner Response, 24 Janvier 2016

Judith, What a great compliment to our team, we all read these reviews daily it's great to see when our guests notice the extra effort we try to provide to make their visit more pleasurable. Thank you for expressing your gratitude, it let's us know we've accomplished our goal.

"Awesome!!!!! :)"
Sarah L, 23 Janvier 2016

We came for our nephew's Polynesian All American football game & stayed here @ the Best Western for 2 days. We absolutely loved our stay here. Megan was so helpful & displayed wonderful customer service. Ashley was also very helpful as well as Chris. The breakfast was delish & yummooo! They had a variety of options to choose from. The housekeeping staff were wonderful in cleaning our room. We absolutely loved our hotel suite w/handicap shower for our Mom. :) We would definitely come back again! Two thumbs up esp if we can get some awesome discount coupons!! Thank you again for making our stay awesome!

Owner Response, 23 Janvier 2016

Sarah L, We are so happy you chose to stay with us! I hope the football game went well! Thank you for you compliments of our staff. Megan, Ashley and Chris all are great assets to our property. We are glad our extensive breakfast, and mobility accessible rooms made a positive impact on your stay. Thank you for taking the time to share your experience with other travelers, and we truly hope to see you again in the near future. -Farah

"Easy stopover after Legoland"
Wabitseason, 22 Janvier 2016

I have to say the staff, from the front desk to Izzy in the breakfast lounge were great. Pool and spa looked great but too cold for the kids. The only two complaints would be that the WiFi was not working for us. We were on the first floor two rooms from the pool. And the other would be that the lighting in the room was somewhat dark. But for one night after Lego Land it was perfect.

Owner Response, 22 Janvier 2016

Dear Wabitseason, I like to thank you for choosing the Best Western Plus Oceanside Palms while visiting Legoland. I am thrilled that my staff was exceptional and you recognized Izzy's service. I like to sincerely apologize for the Wifi issue, it appears we failed to inform you that we now have a professional IT support available 24 hours as they can assist and get any Wifi issue resolved. We have also adjusted the pool temperature. Please feel free to contact me directly next time you are in town. Sincerely, Paul

"Perfect stay"
TKANDTJ, 21 Janvier 2016

Simply put: perfect. Room modern, squeaky clean bright and large. 15 minutes walk to harbour or pier .. Lovely walk either way. Breakfast was carefully prepared and presented. Oodles of parking. Quiet. Staff is amazing .. All of them .. Thank you so much for making us feel so welcome. Btw there is an amazing restaurant opposite the hotel called the harbour restaurant which serves a terrific lunch .. Split the club sandwhich lots to eat.

"Nice place to stay"
Fain R, 19 Janvier 2016

The beds were very comfortable, and the breakfast was good with good variety. We choose this hotel based upon the location was convenient to Legoland and the Zoo Safari. Even though it's close to the highway, I don't recall hearing the road noise all night.

Owner Response, 19 Janvier 2016

Fain, Thank you for choosing to stay with us during you visit to the area. Oceanside is one of the best areas to stay if you want to be centrally located to attractions in San Diego and Southern California in general. We are also walking distance to the beach and the "Coaster" train which runs from Oceanside to San Diego with stops in between. We look forward to hosting you on your next stay.

"great place to stay in Oceanside Ca."
Larry S, 19 Janvier 2016

Finally, a place with excellent customer service and friendly staff. Even the housekeeping personnel had a smile and a good morning every time we passed one. highly recommend you consider Best Western for your next trip.

"Convenient"
Kathy R, 18 Janvier 2016

This hotel was a nice hotel. The breakfast was good with good variety. The hotel location was convenient to Legoland and the Zoo Safari. The bed was also pretty comfortable for someone that has a bad back.

"Very family friendly"
lindadrew13, 18 Janvier 2016

We had two rooms on each side of the hotel. The rooms were clean and had everything you would need. We discovered that this was a very family friendly hotel and kids were running up and down the halls - very noisy. Breakfast was included which was nice - not fancy, but the waffle maker was a big hit with people dining. The woman checking us in at 11:55 pm was not used to the hotel system and it took a very long time and we just wanted to get to our rooms. If you have small children, this would work well for you.

Owner Response, 18 Janvier 2016

Thank you for taking the time to share your experience. I'm glad to see you were happy with the rooms and breakfast. Thank you for your patience at check-in and with our younger guests...I wish I had the endless energy they have. I hope we have the pleasure of seeing you again.

"36th anniversary trip"
blkdw12345, 17 Janvier 2016

Jesse greeted us when we arrived, we were treated with so much respect and kindness. Jesse, Paul, Chris, Forch, Griselda, Izzy, Farah will take care of you. The rooms are spotless! This hotel is Great

"Unprofessional and untrained"
Bash H, 15 Janvier 2016

Did not know about the Pay Later/Book without Credit Card feature so they cancelled my online booking and had to re-book at check in! Hotel is OK.. Not worth more than $85 when compared to similar hotels.

Owner Response, 15 Janvier 2016

Dear Bash H, I like to sincerely apologize that your stay at the Best Western Plus Oceanside Palms didn't meet your expectations. We are very fortunate that our # 1 ranking on Tripadvisor has made us a very popular hotel and it looks like were among our many guests during breakfast. Your reservation was cancelled due to an invalid credit card number provided to us by the 3rd party you reserved with. We attempted to contact you twice before your arrival so to update the number and avoid any inconvenience. Please contact me directly so I can apologize in person. Thank you, Paul

"Wonderfully relaxing stay"
Alison S, 14 Janvier 2016

We booked two rooms via the internet with no problems. The man who checked us in was extremely friendly and helpful. We were able to check in early, which helped with our plans of spending the day walking along the ocean. The ocean is a bit of a walk from the hotel but quite doable. The rooms were very clean, came with a coffee pot, television, good reading lights, complimentary shampoo, conditioner, lotion and had a hair dryer. The breakfast room was spacious and had a good assortment of cold and hot foods. I would highly recommend this hotel if you have plans to stay in Oceanside and want relatively close access to the beach and restaurants.

Owner Response, 14 Janvier 2016

Alison, I was so pleased to see that we were able to get you checked in early so that you could get the most out of your visit. Thank you so much for taking the time to share your experience and suggest us to others. We love receiving great reviews, but we love it more when our guests return to visit...I hope it's not long before we get the chance to host you again soon!

"Affordable but not memorable "
Kim B, 06 Janvier 2016

If your looking for family friendly affordable place near the ocean but not next to it then this is a great place. Independently owned. Rooms were very clean and aesthetic pleasing. About an 8 min drive to the pier area. Settled in an unattractive area but ok hotel. Staff is friendly. Quaint office/business section, but no doors.

Owner Response, 06 Janvier 2016

Kim, I'm glad to see you were pleased with the rooms, staff and prices. We look forward to hosting you again, I'll be happy to offer pier/beach shortcuts that will get you to both within a 12-15 walk or 2 minute drive. Great idea for the business center, I'll make sure to bring this up to the team. Thank you again for going out of your way to share your stay.

"BEST WESTERN PLUS IN OCEANSIDE, CA"
Ruth V, 05 Janvier 2016

My husband and I enjoyed our 3 day stay at this newly remodeled hotel. The room was very clean, the bed was comfortable, the internet worked great, and the breakfast was very good--especially if you ate before 9:00 A.M. The parking was free, and the staff were very gracious and helpful. We would highly recommend this hotel to anyone wishing to travel up and down the coast of California. Oceanside has a beautiful harbor, lots of shopping, and lovely beaches.

Owner Response, 05 Janvier 2016

Ruth, I'm happy to see that you and your husband enjoyed your visit with us, hopefully it won't be the last. Good suggestion on joining us for breakfast early to beat the rush, we actually just added an exterior patio to our dining area for our guests comfort. I'm glad you mentioned the new rooms, as we've recently completed over an 18 month extensive renovation; it' great to hear you were happy with the results. I hope it's not long before we have the pleasure of hosting you both again, thank you much for sharing your experience.

"Great location and friendly staff!"
Darkenwald007, 03 Janvier 2016

The location was great, close to beaches and dining. The staff was friendly and helpful. We stayed three days and found all of the staff were exceptional all three days! The breakfast was better than most with an oversize and clean dining room. Really nice place, we will be back!

Owner Response, 03 Janvier 2016

Wow, what a wonderful review! Our team truly loves ensuring that our guests experience exceed their expectations. I'm very pleased to see that we can look forward to hosting you again and appreciate you sharing your thoughts with others.

"Nice, new property"
Thomas D, 03 Janvier 2016

New property, still moving in couches. We had a very caring staff at check in, and even the hotel was very booked, they got us a great room with a view (limited view, but a view nonetheless) of the ocean. Breakfast was ok, probably the only drawback to staying at a BW. It's the same everywhere, some places very crowded. This occurrence they were out of yoghurt, or at least did not keep it full.

Owner Response, 03 Janvier 2016

Thomas, thank you for going out of your way to share your experience with others. I'm glad that you mentioned our sofas, the demand for more sleeping options has been so high since we've opened; so much that we've added sofa-sleepers in a majority of our King rooms. We appreciate your comments on the breakfast, we are constantly upgrading to offer our guests an array of options to start their day. We look forward to your next visit.

"Great Service....Good Rooms...Good Value"
TutinsPony, 30 Décembre 2015

This is located in the north side of Oceanside, near the harbor, and is well located but you will need to take a short walk to the beach and it is a 12 minute walk to the harbor area. The service is very good and friendly, the rooms are well furnished and modern. No room safe though. The breakfast is pretty basic, but adequate, there are no other facilities, it has a small selection of snacks and drinks and vending machines. The gym is small but has good equipment and a couple of tv's. The wi-fi was a little slow.

Owner Response, 30 Décembre 2015

Thank you so much for choosing to stay with us, I'm glad to see you were happy with the rooms and service...of course a good price doesn't hurt. I'm excited to see you were pleased with the accommodations, we just recently completed an extensive remodel to ensure our guests would enjoy a comfortable and relaxing stay. We are constantly striving to meet our guests needs, so we appreciate your suggestions. Thank you for taking the time to share your experience.

"Outstanding service"
Stirling W, 21 Décembre 2015

The front desk staff was outstanding. Very helpful. Helped with cab. Directions, even helped with returning our car rental. Made our trip better. Would highly recommend staying here over others in the area.

Owner Response, 21 Décembre 2015

Stirling, Thank you letting us be your hosts while in Oceanside, I'm pleased to see that our team was able to make your trip better. Thanks for recommending us & I hope we get the pleasure of having you visit us again soon.

"New hotel with great service"
Asher07, 15 Décembre 2015

I was most impressed by the friendly and helpful service by all the staff at the front desk. This was something that I have not even experienced in some 4 or 5-star hotel chains. I can feel that they really go all out to impress upon the guests. The room is nicely decorated and the king-size bed is very comfortable. However, I find the aircon unit too close to the bed which literally blow directly onto the person who sleeps on the other end. I usually like Best Western's breakfast. But I found the cooked food especially the fried eggs too hard and dry. Not sure if this is their usual standard. Overall the hotel is great and would be hard to beat if you want to stay in Oceanside.

Owner Response, 15 Décembre 2015

Thank you for the kind words about our front desk team, I'm glad to hear they were able to make your stay more enjoyable. Above all, we want to be the best possible hosts for our guests. I appreciate your suggestions, as a new property we take our reviews to heart when looking to enhance our future guests experience. Thank you for taking the time to share your thoughts with us.

"Awesome hotel!! "
User, 14 Décembre 2015

This hotel is awesome. The breakfast could change a bit but everything else was great. And Jesse was very helpful. He even looked up local locations where we can savor the best fish tacos in the area. Thank you very much Jesse for all your help. Gabriel

Owner Response, 14 Décembre 2015

Thanks for the awesome review! Our team reads these reviews daily, and our front desk manager Jesse sends his thanks for your kind words. Thank you for your breakfast suggestions, we are always looking for ways to make our guests stays more pleasurable. We look forward to your next visit with us in Oceanside.

"Vacation"
Justin J, 13 Décembre 2015

Good hotel with excellent ambiance. Modern facilities. Decent breakfast and close to the highway. Silent room and good features. Breakfast had same items everyday so, i had to reinvent my food to make it interesting. Close to the highway but far from San Diego or LA. But good for the price I paid

Owner Response, 13 Décembre 2015

Justin, "Excellent Ambiance" is what the owners had in mind when designing the hotel, I will be sure to convey your response to them. I'm glad you were able to enjoy our breakfast & you will be glad to hear that we are currently adding even more options for our guests. Many of the changes we make are based off of guest reviews such as yours, so we definitely appreciate the feedback...we are listening.

"Team Travel and Thanksgiving"
SoccerplannerSRU, 07 Décembre 2015

I am the VP of a destination management company and book hotels regularly. This hotel exceeded all of my expectations and I would put this team against any Four Seasons or Ritz properties. The front desk staff never said no to anything. They helped with my Thanksgiving dinner for 50 and organized the rooms for the team perfectly. Farah Tamboury, Jesse Mahoney, Paul Terzis, Megan and the whole crew was fantastic. If anyone reads this from a rival property or with the two aforementioned chains offer these customer service gurus a job!!!

Owner Response, 07 Décembre 2015

On behalf of the entire team, let me first express what it was to have your group join us over the Thanksgiving weekend. All of us enjoyed seeing this review and your high-marks for them...unfortunately though we have no plans in letting any of our neighboring hotels break-up a good team. We look forward to having everyone join us again next year. Our thanks again for such an enthusiastic review. Have a great New Year!

"Team stay at this friendly spot"
DougcpW, 06 Décembre 2015

Decent low mid range hotel in the heart of Oceanside a block from the beach. Relatively new and clean. Comfortable and remodeled rooms. All in all a decent place but you can get a better breakfast at one of the many cafes nearby. Nice little patio in front with a fire pit.

Owner Response, 06 Décembre 2015

Thank you and the team for choosing to stay with us, I'm pleased to see the rooms were to your liking and that you were able to enjoy our fire pit; it's a perfect time to relax by the fire this time of year. Oceanside has 56 restaurants within walking distance, so their is never a shortage of options for dining! We are currently revamping our breakfast to give our guests a better dining experience. I hope your team can join us for future tournaments. Thank you for setting aside the time to share your thoughts.

"Newer"
Lisa B, 04 Décembre 2015

We have stayed in Best Western Hotels all over and this one was very nice. The bathroom lighting was quite dim, which made it difficult to put on make-up. We were on the 3rd floor and the only ice machine was near the lobby.

"Turkey Trot Connection"
FLR, 29 Novembre 2015

I selected this Best Western because it was minutes away from the start of the Oceanside Turkey Trot . The location is convenient but not scenic. You can't see the ocean or any other scenic view but it is walking distance to the beach and restaurants and the trot! The hotel is lovely, offers a above average free breakfast, clean, and welcoming. At check in we were assigned to the first floor near pool. I was a little concerned but didn't want to start switching rooms as we needed to head to my daughters. We returned that evening exhusted, ready for a good nights sleep. Boy were we wrong! Our neighbor moved in at 1:00 a.m. and immediately woke us up with their shouting and door slamming. Between 1:15 and 3:30 a.m. we heard continuous noise. I called the front desk twice and the front desk person tried twice to speak with them but it did not help. She offered to move us but packing up at 3:00 in the morning did not seem like a likely alternative. At 6:00 a.m. I dressed for the trot and went to the front desk to vent. The front desk immediately knew who I was, apologized and offered a very generous solution. My horrible night was NOT the fault of the hotel and I appreciated everything they did to make right this situation. Other things I liked: fluffy towels, nicely decorated room, comfy bed, better than average breakfast and great staff.

"Tub drain won't open. Dead bolt won't retract"
countydufus, 26 Novembre 2015

This is a mediocre motel, drab, depressing decor, small rooms, awkward bathroom design. Doors squeak loudly, tub drain stuck shut while taking a shower, deadbolt lock on door does not operate normally

Owner Response, 26 Novembre 2015

Dear Countydufus, I like to sincerely apologize for not meeting your expectations while our guest. The safety and comfort of my guests are my most important responsibilities so your comments are very valuable to me. We have inspected every room so to ensure proper functionality of deadbolts and drains. Please contact me so to offer in person my apologies. Sincerely, Paul Terzis General Manager

"Great Getaway Spot"
Harumi H, 26 Novembre 2015

We were there for our family get together. Location was great, close to the freeway, close to the ocean, close to restaurants, and close to all the fun. The place was clean and the staff were friendly.

"Great Hotel Excelent Value Close to Camp Pendleton Entrance"
Kelly G, 23 Novembre 2015

I've stayed at many hotels this year and would say that the font desk clerk Megan was the friendliest and most helpful yet. Check in was a breeze. This might be a new hotel or just remodeled. Hotel was extremely clean and appearance was very modern. Breakfast was great.. Bed was comfy. Had a very nice workout room on the second floor. Thanks again Ms. Megan you helped to make our stay perfect. Will stay at this location again and will definitely recommend it to other family members who will be visiting a relative stationed at Camp Pendleton..

"Lacrosse Weekend"
Darren G, 23 Novembre 2015

Megan and Sarah were the greatest. They were very helpful and made sure everything was perfect. Our room was very clean, We had breakfast both days we were there and it was perfect. The location was close to everything.

"good stay"
Dale C, 21 Novembre 2015

Thanks for a great stay, and I should have used the fitness center but I was tired and did not think about it. But I will the next time. I really enjoyed the waffles for breakfast. This would be a great place to bring my family Thanks

"Great Hotel !Friendly Staff!"
194isaacs, 18 Novembre 2015

Great hotel convent location to beach and Legoland. In fact, one of the friendliest hotels that I have stayed. Outstanding friendly service from check-in to check-out. Modern well furnished Clean rooms. Breakfast foods were excellent with great variety. Loved the waffles! Breakfast staff were attentive and promptly replaced food items.

Owner Response, 18 Novembre 2015

194isaacs, What an amazing review. Thank you so much for staying with us and taking the time to rate us. Our convenient location and close proximity to many attractions is why a lot of people love to stay with us. The full hot breakfast, as you mentioned, is also a favorite for guests. I completely agree that the waffles are amazing, especially the chocolate ones with whipped cream! Hopefully you will be able to join us again soon. We love when guests return to stay with us again. . Happy Holidays! Paul

"Nice, clean and great value!"
Anthony B, 17 Novembre 2015

Hotel is modern and the room was clean. The bed was very comfortable too. We used our Costco membership for a discounted rate and felt it was a great value on a Monday. They offered free pizza with Monday night football which I only mention because I've never seen it (although I didn't take advantage of it). I did have a cookie that they also offered for free.

Owner Response, 17 Novembre 2015

Thank you for your great review. Our free pizza night is popular on Mondays, of course the fresh baked cookies go without mentioning. We appreciate the kind words on our team members, we have a great time hosting our guests. I hope you have the chance of joining us again soon.

"Excellent stay"
Michael M, 16 Novembre 2015

This was a vacation trip to the California coast. The hotel staff was courteous and helpful. Breakfast offerings were varied and fresh. The bed was comfortable. Altogether, a pleasant experience. I would recommend this hotel to anyone.

"OCEANSIDE PALMS"
Barbara R, 10 Novembre 2015

Quite satisfied....will definitely stay here again next time I am in the area. Front desk staff professional, friendly and very attentive. House staff friendly and keeps room very clean. Changed my departure date 3 times and they kept at same rate as the original booking service I booked thru. They also did what was necessary so that I could stay in the same room and not have to repack and move.

Owner Response, 10 Novembre 2015

Dear Barbara R, Thank you for choosing to stay at the Best Western Plus Oceanside Palms. I am very pleased that we met your expectations and my staff was able to make your stay comfortable. It is good to know that you will return because of our product and service and looking forward to meeting you in person. Sincerely, Paul Terzis

"Friendly & Comfortable"
travellerbeg, 09 Novembre 2015

We stayed here one night for family emergency. It was very close to the hospital and close to freeways. Staff are very friendly and rooms comfortable and clean. Breakfast was included in our rate. Convenient as we didn't have to rush. Thank you for making our stay comfortable!

Owner Response, 09 Novembre 2015

Dear Travellerberg My staff and I hope all is well now and the emergency is over. Thank you for your very positive review and I am thrilled you enjoyed our complimentary full breakfast. Sincerely, Paul Terzis

"Mini-vacation"
Bob K, 09 Novembre 2015

Excellent place to stay---->reasonable rates, great location, and breakfast included. But, best of all, was the staff. We were immediately greeted by "Chris", who was very friendly and helpful. My wife and I were so impressed by "Chris" and the rest of the Best Western staff---always smiling, eager to answer questions, very friendly!

"I'll be back - great stay."
Gil M, 06 Novembre 2015

My overall experience was excellent – aside from the WiFi glitches from time to time, but that is understandable due to the New HD system Cox cable was putting in. The staff was all very courteous and helpful. Sarah, Megan and especially The AGM Farah were all very hospitable and were not afraid to go out of their way to make my stay there enjoyable. They we all very knowledgeable of the local area. The hotel was very nice and quiet and in a good location. This was my first time staying in this area and it was recommended by a friend. I will definitely recommend this one to my fellow co-workers. If I get another opportunity to travel to this area again, I will be staying here again.

"Nice quiet hotel"
Jennifer M, 04 Novembre 2015

The hotel was very quiet even though it is on Coast Hwy and is at the intersection of the 76 and the 5 Freeway. The staff were all friendly and went out of their way to greet us, even in the hallways and elevators. The room was comfortable, including the bed. We will definitely be back. The breakfast choices could be improved a bit. Pastries were stale and the coffee was horrible.

"terrible treatment by manager"
Timothy A G, 03 Novembre 2015

Air did not work, breakfast was not good experience, and when manager was asked said that i could stay some where else, assistance to manager were good, will not ever stay there again. Room was clean but air did not work

Owner Response, 03 Novembre 2015

Dear Timothy A.G. I like to thank you for choosing the Best Western Plus Oceanside Palms while visiting our city. I also like to personally and sincerely apologize for my decision that caused your inconvenience. My supervisor alerted me that while you were sitting in our dining room the temperature was cold. Our dinning room temperature is set at 74F in order to compensate for the amount of maximum capacity but just as important for the many fresh foods displayed. I am looking forward to contacting me directly so I can apologize in person. Sincerely, Paul Terzis

"Great Stay in Oceanside!"
jac2005, 31 Octobre 2015

We stayed here near the end of October. The hotel looks nice and modern. We got in close to midnight and Sarah was very welcoming and checked us in. We had a room on the third floor with 2 Queen beds. Room is spacious with TV, microwave and nice sized mini-fridge that worked well! Free Wifi available. Bathroom was clean and decent sized too. Fitness center is on the 2nd floor at the far end of the hotel. It has 2 treadmills, elliptical and weight machine. I used the treadmills on three days during my trip. There are two TVs in the Fitness center. Outdoor pool and hot tub are outside the hotel at the far end also. As expected at the end of October, the pool water was a little on the cold side. However, we used the hot tub and it was very relaxing. Breakfast was good and had some variety including eggs, sausages, etc. One nice thing was that the coffee machine, hot water and water cooler in the breakfast room is accessible 24x7. So it was a nice way to get some beverages without leaving the hotel. Also there are a variety of teabags in case you are a tea drinker (like me). We used the self-service Laundromat on the 2nd Floor ($2 for wash and $1.50 for dryer). Front desk can provide you coins in exchange for cash. The beach is a very short drive from the hotel. We enjoyed our stay here and will stay here in the future when are back in Oceanside.

Owner Response, 31 Octobre 2015

Thanks for mentioning our team, we think Sarah is cool too! It sounds like everything exceeded your expectations and that is our goal. Thank you for sharing your pictures, it looks like your family had a great time. We look forward to seeing you again soon.

"Superb Stay. Deserves #1 Ranking of Hotels in Oceanside"
LodiWineBob, 24 Octobre 2015

Very surprised by the quality of this Best Western and its people. Easily accessible off of I-5, but tucked far enough back that we did not hear any traffic noise. Our room was very nice. Had all the amenities and a very large bathroom. Extremely clean. Had a fridge and microwave in addition to normal room items. We had a little problem where the rug went into the bathroom and they sent a maintenance person up right away to fix it! Now, that's service. Speaking of service, every staff member we contacted went the extra mile to greet us and to see if we needed anything else. Breakfast was pretty darn good. Make your own waffles, scrambled eggs and sausage, roll and muffins (try the chocolate ones!), toast, bagels, fresh fruit, coffee, assorted teas, assorted juices, etc. All kept stocked by a very nice young lady (we gave her a tip). Breakfast room very large and had a nice outdoor patio. There is also a patio out front that has a gas fireplace. I read the morning paper out there (they provided free copies of the UT-San Diego and USA Today) and that was nice as there was a little chill in the air. Small but well equipped business center. Had to print of some documents for a business meeting and it really came in handy. The Wi-fi in the the hotel is probably the best I've had at any hotel. Very fast and easy to get on. Met the owner/manager and told him he should be very proud of his people and hotel. He knows how to hire the "right" people. Plenty of parking. Did not walk to the beach from here, but I think one could.

Owner Response, 24 Octobre 2015

Bob, Wow, great review! I always get excited when we get top marks from a guest that is a seasoned traveler and TripAdvisor reviewer. Better yet is your comments on our team, anybody can have great amenities; but I agree with you that our team is heads and tails above the rest! I appreciate you extending you kind thoughts to your fellow-travelers, I only wish that we are fortunate enough to host you in the near future.

"Great Beach hotel"
Anthony F, 19 Octobre 2015

I think there were surfing competitions, so at 6 am there were kids running up and down the hallways and it woke me up earlier than I would have liked. But the young group of kids were definitely European and were just having fun. But, still mom's/das's and or sponsors should have kept that under control. But all good. Nice place with clean and rooms that I did not feel like i had to clean before engaging in the room. Tony

Owner Response, 19 Octobre 2015

Dear Tony, As the General Manager I wanted to personally apologize for the inconvenience and early morning noise due to the young surfing competitors. I also wanted to sincerely thank you for recognizing our hotel and your very positive review. Please come back and make sure you ask for me. Sincerely, Paul Terzis

"great stay"
Edie A, 18 Octobre 2015

We really enjoyed our stay. The people that worked there were all so nice and helpful. The manager Chris was Very nice and personable. We would recommend this hotel. The beach was just a short walk away.

"Great Stay"
Mariestela C, 18 Octobre 2015

Love the cleanliness and comfortable bed. Although the lotions does not smell great. Overall experience was great. Couldn't find the place right off the freeway but called and was given great directions by the staff.

"comfortable but noisy"
babalooey_11, 17 Octobre 2015

The hotel is well located with the beach and harbor a short drive away. Kids were arriving for the Jr surfing competition, so the halls were very loud in the evenings. They did quieten down by 10 pm, so guess it could have been worse. The bed was comfortable and the staff was great.

"Great Stay"
Camaro1968, 17 Octobre 2015

Stayed a few times before great hotel quiet great breakfast great price will stay again. Great location easy access to beach and shopping. Bed comfortable got the room with Kitchenette and was great to prepare meals all pans plates forks provided.

"service"
Vincent B, 17 Octobre 2015

Megan at check in was very helpful, courteous and has a wonderful personality. Jesse at check out was also very helpful, knowledgeable and a pleasure to do business with. Both are real assets to this hotel.

"Great service and breakfast not half bad."
Bev K, 17 Octobre 2015

We arrived at this hotel quite late and the staff were ready and willing to give us a hearty welcome. I was very impressed by the good service and great attitude. Room are big, clean and the breakfast is very acceptable. Laundry is available and location is good for Lego Land.

"Great deal on a nice room"
Kim M, 16 Octobre 2015

Everything was freshly updated and clean, and it was within walking distance to the beach. Breakfast was standard; it could've used some fresh fruit besides oranges. The staff was pleasant. We were only there for one night, so we didn't get to use many of the other amenities, but I'd stay here again!

"Don't hesitate to stay here"
Jjdubyah, 15 Octobre 2015

This is a very nice Best Western. rooms are big, modern and spacious. Breakfast was good, location is good. Relatively quiet. This hotel IS located in a "hit and miss" area, but only a few blocks to the trail to the beach and all the shops and restaurants. Easy access off the Freeway, but couldn't hear it from the room. As far as 2.5 star hotels go, this is as good as I've found.

"Our fourth stay and still loved it"
Grams98, 13 Octobre 2015

We booked a kitchenette as we had our two grandsons with us. Nice and big room. Perfectly clean. Self serve laundry across the hall. Nice big pool and warm jacuzzi. Breakfast was great and there was additional seating area outside. Warm fire pit also on outside in the front. Nice lobby area, too. Highly recommended. The staff is kind and helpful. Great location. Close to beach and nice downtown Oceanside. Lots of restaurants in walking distance for lunch and dinner. Movie theaters, too are close by. Great hotel.

Owner Response, 13 Octobre 2015

We love that you keep coming back to stay with us! Great suggestion on recommending our Kitchenette rooms, they work great for stays of 3 or more nights and can save you a bundle on not having to eat out every day. Thank you for the high praise, we look forward to your next visit.

"Oceanside Bike the Coast"
romekim, 13 Octobre 2015

My wife and I stayed at the Best Western Plus in Oceanside. We were very pleased with out stay. The staff was exceptional. At check-in Jeannie and Megan were very welcoming and friendly. They gave us great informative about the area. We were in town for a cycling event. The room was well decorated and comfortable. The rooms were a little small but they were set up very efficiently. The breakfast was very good and had a good selection. We will stay here again. Located in a great spot. Close to the beach and restaurants.

Owner Response, 13 Octobre 2015

I'm glad to see you enjoyed your stay with us. It's always great to have the "Bike the Coast" riders, I hope you get a chance to join us for next years ride. Thanks for mentioning our Team...I think they're pretty cool too. I'm glad they were able to give you great suggestions on what Oceanside has to offer. This was a great review and I thank you on behalf of the entire team for the kind words & for taking the extra time to share your experience.

"outstanding Place to stay"
X2911YDgaryb, 12 Octobre 2015

Words can not express the friendly and helpful staff that work there. We always choose Best western when there is one conveniently located to our destination. doesn't get any better in Oceanside, Ca. close to the beach... Camp Pendleton Base and all the city activities. Thank You for making our vacation a pleasant trip. Mr. & Mrs. Gary Bailey

Owner Response, 12 Octobre 2015

Thank you Mr. & Mrs. Bailey for staying with us! Oceanside has so many great options for hotels, but I'm glad you discovered us. We've only been open for a little over a year, but it's reviews like yours that have put us at #1 on TripAdvisor. Thank you greatly for sharing your experience with us and our future guests...more importantly thank you for your families service to our Country. Semper Fi.

"Very clean"
Cruz L, 12 Octobre 2015

No issues at all at the Oceanside Hotel unlike the bad experience I had at the Palm springs Best western with the employee at the front counter. The Oceanside palms hotel is within walking distance of beach and all restaurants. Staff was great and had a lot of information on where to eat and drink. Beaches are some of the best in California.and all the locals were very nice when asking directions or whatever..

Owner Response, 12 Octobre 2015

What a cool review! When I stay at a hotel out of town, I look to the front desk team for the best places to eat and visit; I'm so glad to hear our team was able to point you in the right direction. As a Southern California native I agree with you that Oceanside has the best options for beaches, dining & destination in San Diego. Thank you for letting us know about your stay, we're looking forward to seeing you again sooner than later!

"Great Value - Premium Feel"
Mario N, 12 Octobre 2015

Really enjoyed the look and feel of this hotel. Very high quality. The hotels next door are cheap motels. The Best Western is the premier choice. It's a 10 minute walk to the beach and Oceanside Pier. The employees here are especially nice and accommodating. Rooms are small but about what you'd expect at most hotels. Clean with modern décor (albeit a bit dark). Plenty of parking. You won't be disappointed.

"What More Could Anyone Ask for in a Hotel??"
lvlady2, 11 Octobre 2015

Extremely clean property with terrific front desk employees, including one manager who offered to carry my cooler to the car and another manager who tried to stuff me with warm chocolate chip cookies. Beautifully decorated room with plenty of towels in the bathroom, ample free parking, self serve luggage carts, close to Oceanside Pier and a very good free breakfast in the morning. Pool, fitness center, laundry services and computer in the lobby. The nicest Best Western I have ever stayed out. Worth every dime!

Owner Response, 11 Octobre 2015

Thanks for such an amazing review! We've found out through extensive research that the best way to make our guests feel good is to stuff them with Warm Chocolate Chip Cookies:) Thank you so much for mentioning our team and the property, we realize that it's a combination of both that makes a quality stay and that we can't do it without your input. We were going to fire to cookie-guy, but will keep him employed based on your review.

"First Visit to Oceanside"
Martha E, 07 Octobre 2015

Selected Oceanside Palms after reading other reviews and was very pleased with the choice. Convenient location. Staff friendly and helpful. Appreciated time and money savings provided by free breakfast. Also nice having coffee available at all times and a convenient laundromat in hotel. Jesse at desk recommended the Thursday evening downtown market event which we greatly enjoyed.

"Good stay"
Susan T, 07 Octobre 2015

This is a good hotel. I am very picky about hotels, but thus one met my standards. Their Wifi did NOT work on our room which was VERY annoying, but the rest of the stay was good. It is a really nice location to the beach and downtown life. It was close to restaurants and good dining. The rooms are kind of small, but well kept.

"Best hotel in the area"
Donna H, 06 Octobre 2015

Stayed here when visiting Camp Pendleton. Very convenient to base is just the cherry on top. I am a travel agent and am trained to have an Eagle Eye. From parking lot, lobby, check in and accommodations everything Spit Spot! Very impressed with the staff at check in, breakfast room, housekeeping etc 6 stars!!!

Owner Response, 06 Octobre 2015

Donna, Wow, how cool is it to get such a great review from someone from a local of the "Aloha State" and a professional in the hospitality industry; now I know we are on the right track! Our team does all they can to make our guests feels like Ohana (family). I'm pleased to see you were able to enjoy your stay and become part of our family. We look forward to hosting you on your next visit & thank you for finding the time to share your experience.

"RAVE REVIEW"
Shelley W, 03 Octobre 2015

During a very stressful and sad time of family coming together to have a memorial for our brother, the Best Western Oceanside Palms met our every need and more! The breakfasts were full and complete. The patio was a great spot for us native Californians to have breakfast in the morning. All the staff was friendly and accommodating. Highly recommend this hotel

Owner Response, 03 Octobre 2015

Shelley, First off, let me convey my sympathies on behalf of our entire team. I'm happy for any comfort we could provide during such a challenging time. a ma ka make, hânau mâkou i ka Ola Mau Loa

"Out of the park!"
749walth, 03 Octobre 2015

Have been staying at another hotel nearby for years and will be staying here from now on! Service fantastic. Breakfast is huge and fresh. Room is spacious, clean, and comfortable! Excellent value for this area for sure!

"great"
Theresa M, 03 Octobre 2015

the hotel was very nice looking.looking and close to everything. we would go outside and sit around the fire pit at night. very relaxing. The pool area with the hot tub was great. The hotel staff was wonderful.

"Very Nice Stay"
JMK456, 02 Octobre 2015

The hotel was very nice and reasonably priced. I was able to walk to the harbor and enjoy the restaurants on the water. You could walk to the beach, but we had a lot of towels and such so decided to drive. The breakfast was really fantastic - much more than I had expected. It had everything you would have asked for at a restaurant...and it was free!! Bacon, sausage, eggs, make your own waffles, pancakes, donuts, yogurt, cereals, juices, milk, coffee, cocoa - on and on. We thought it would be just a continental breakfast. The breakfast room was very nice also. The beds were comfortable and the front desk was helpful.

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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