Best Western San Diego/Miramar Hotel, San Diego

Hotel felt safe though the neighbor hood looked shabby. Quiet and great breakfast for everyone. Rooms are okay, bed was comfortable but you can hear noise travel through the door like there is no insulation (Don't know if this is an issue with just one room). kids were enjoying the pool. Lots of food options near by, close to the freeway. parking was adequate. If you are checking in after 9 PM, it is better to inform the hotel ahead.

Even though the staff at the hotel was very polite and helpful, the hotel overall doesn't meet the Best Western standards. Unless Best Western lowered its standards and now allows poorly maintained, dated rooms to be part of the brand.

Very poor service, the GM seemed very irresponsible and forgetful of things!! Just not expected from senior management, speaks of the team and work culture below. We found the team rude and mannerless, expect one. But overall very bad stay and experience..not recommended at all.

The hotel is very clean and modern. The rooms are rather large with a big screen TV and a comfortable bed. The pool is well maintained and the spa was in perfect working order. The area is very quiet because it is located on a side street and away from traffic. Overall, a good place to stay when in the area.

Highly recommend. We couldn't have been happier. Manager was very accommodating and very friendly (and funny). Breakfast was excellent. Jacuzzi was perfect. Fridge and microwave. We were right by the elevator and never heard other guests. Very peaceful place. Loved it.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Joelinrosarito for such great review. I am so happy to see that you enjoyed your stay, and especially that you think I'm funny! lol. We hope to see you back here real soon.

Spur of the moment change of plans, late .my former home away from home was ' full" However the night shift here was more than happy to welcome a tired mechanic. He even provided a shaver .next morning feeling great I found snack and soda machines breakfast and check out personal who truly cared about my stay

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Tim for sharing your feedback. I am happy to learn that you enjoyed your stay while staying with us. We really hope that you visit us soon.

Breakfast was great, staff was friendly, rooms were a little dirty - missing tiles in the shower, detached drain stop, bathroom door had a hole in it that was patched with plaster. Overall it was fine, slept great, just a lot of money for a pretty cheap hotel.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you mrichter20 for sharing your feedback. I will have our maintenance person fix everything in room 221. We hope to see you back soon.

Definately exceeded my expectations. The morning breakfast is far beyond a typical continental breakfast. It's a perfect balance of warm food like waffles/pancakes and cold food like cereal and muffin variety. There is way more food I'm just giving a brief example. Hotel staff is GREAT and super helpful and very courteous.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Yvie2012 for your feedback. I am glad to see that you enjoyed your stay. We hope to see you back real soon.

It is sad that people who request non-smoking rooms don't always get them. Many rooms appear to be for smokers. Room was clean but smoke particulates made for a wheezy stay for us. Clothes smell of smoke and need to be washed even if not. Breakfast good. Parking is hard to find spot after 8 pm. Everyone clears out by 8 am. Lots of construction workers stay here.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you rarner2022 for your feedback. We are 100% non smoking room hotel, however some guests smoke outside their rooms and the smoke comes inside the rooms through the vents. We kindly ask them to smoke within 50 feet from the building, but some guests don't obey to that rule. I apologize for that. We hope you will give us another chance to redeem ourselves.

We have always received great service and an excellent breakfast. Yes parking can be a little crowded but for its location and cost it is well worth it. Easy access to the freeway. The staff is great and friendly and willing to help. Due to COVID the rooms are not cleaned on a regular basis during your stay, but that is not a real problem. If you run out of soap etc the front desk is always there to help you. Never had a problem and have staed there several times.

Parking is cramped, no housekeeping service in three weeks. Rates all over the place, way higher than Government rate. Sketchy people living in the parking lot. Noisy housekeeping carts, noisy heater/ac unit.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear ordie6 Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Have you reported those issues while you were staying with us? We could have fixed them, or move you to another room. For housekeeping, we are cleaning rooms upon request. Have you ever requested housekeeping service and we missed it? As far as government rates, they are set with a deep percentage off our regular rate, which fluctuates based on the occupancy of the hotel. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 858-578-6600. Sincerely, Sebastian G. General Manager Best Western San Diego/Miramar Hotel

The staff at Best Western San Diego/Miramar were just amazing, they were right there to answer any and all questions, they made sure I knew where my room was. The room smelt nice and clean. No stains on the walls, bedding almost looked new, bathroom was clean with no hairs from other people

This Hotel has been one of my most enjoyable yet. Everything from the staff to the amenities to the rooms it's always on point. What I really love is how the staff here still know how to provide excellent customer service. These days that's hard to find. The 7 Seas down the way could learn a lesson on customer service from this Hotel.

Helpful and cheerful staff. Clean and comfortable rooms.sparkling pool and spa.delicious full breakfast. We stayed with a family group of eight people and all needs were met. Location is nice and near to a lot of amenities and attractions.Will be our go-to place. Weather was great.

We visit San Diego often to see family, and the Best Western San Diego/Miramar Hotel is always our comfortable, reasonably priced "home away from home." The staff is always friendly and helpful. The rooms are always clean and cozy. The hotel is central to the area we frequent. And the sound of the jet fighters taking off from nearby Miramar each morning is always a pleasant "Top Gun" moment!

Stayed here while participating in a weekend senior soccer tournament at nearby Hourglass Park. The staff was friendly and helpful. You can tell they care! Enjoyed the reliable and fast internet. Room was clean and bed was very comfortable. Convenient location near shopping, food and freeway. A good value.

Highly recommend staying here! Great service thanks to Ana (HK manager) for staying on top of everything, and hooking me up with a beautiful room. Rooms were very clean, didn't smell bad, and overall a very peaceful stay.

The staff was warm and welcoming. They really work as a team. The rooms were beautiful. Clean and amenities were perfect. Breakfast was delicious. All safe and clean. Would recommend. Will stay again.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for your review. I am happy to see that you enjoyed your stay with us. We hope to see you back here real soon.

We arrived sort of late in the evening and had a safe Covid check-in with an outdoor window. At first we had the handicapped room (bathroom is huge) right next to breakfast, but preferred a room with a couch . Amy 2 was wonderful in making the change immediately. We then spent the next five nights in room 110 -- plenty of parking. My window screen pull was broken but fixed within minutes of changing rooms. Breakfast is pretty great -- hot waffles/eggs/suassage/bacon and fresh fruit. Also they have toast, bagels, muffins, danish pasteries as well. Jerry (I think that was his name) was so hard working, smiling, and receptive to help everyone during breakfast. Service was great -- they don't come in your room unless you request it which we preferred due to Covid. However they gave us ample towels, washclothes, etc and took our garbage. It's not a five star hotel-- just a two, but very clean and practical. We also used the business office and lobby to meet with some friends. Pool is Ok and jacuzzi was working but with warnings due to covid. Very worth the money and excellent nice staff. In fact service was better than many 4 or 5 star hotels we have stayed at.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you so much for your review. It was a pleasure to have you here, and to meet you in person. We really hope you will stay with us again soon.

If you're staying in the San Diego area this hotel is a great choice. Centrally located, Close to the 163 & I-15, 15 min to downtown. Clean & well kept, and quiet. Superior free breakfast...bacon, eggs, waffles, cereal, etc.. Trust me, the best option in the price range!

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Peter for your great review. I am glad to see that you enjoyed your stay with us. We hope to see you back here real soon.

Every aspect of this hotel exceeded my expectations...starting from an extremely helpful manager Sebastian before my stay to the condition of the overall property to the cleanliness and upgraded comfort of the room to the hot buffet breakfast. I was very impressed considering the hotel class and price!

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you so much for sharing your experience and for such nice words regarding your stay at Best Western Miramar. I hope to meet you in person on Thursday, as we discussed over the phone. Have a safe and quiet drive from Vegas.

Had A good time used the pool for couple of hours and it was very nice and peaceful, the breakfast in the morning was a great way to get our day going we also requested a 12;00 o'clock check out and that was no problem, great time.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Mario for taking your time to respond to our survey. I am happy to hear that you have a good stay. We hope to see you back here real soon.

From the start there were issues. First, the lobby was closed. Instead, there was a “check-in window.” It's straight out of a crime drama where a person is killed in a seedy hotel. However, this is Best Western. Plus, this is Miramar, not some high crime area. Usually, Elite Reward members at the Platinum level get a bottle of water or some gift, but this hotel did not give any complimentary gift or recognition for being a platinum member. Next, the concierge just gave me the keys and walked away. I didn't even know where to go to find my room. After walking around the complex, I found my room. I then went back to my car, but keep in mind that parking is very tight at this hotel. When I opened the door to my room, i was greeted with a musky cigarette odor. This is because Room 137 has a two inch gap between the threshold and the bottom of the door. It was actually missing it's door sill. As a result, bugs and cigarette smoke crept in. Apparently the hotel has a smoking area that was right outside of my room. I tried to make the most of it and hope things would get better, but they didn't. The beds were hard and the pillows were small like decorative cushions and lacked support. The tv had poor reception and the remote was dirty and would only work if you selected channel down. There was only one drawer to store clothes and belongings. Not enough for a family of four. On night two, it was more the same, but this time there were several hotel guests having a party in the pool area after 9 PM. I reported all of this to the concierge, and they did ask the guests to keep the noise down. At this point, I wanted to stay at another Best Western. I was willing to drive 100 miles if need be. I was told that all of the neighboring Best Westerns were booked, but that they would speak to the manager about getting me a discount. As of now, I have not seen that. We were going to stay a third night, but I just ate the bill and drove back to Phoenix. Right before I left, I took photos of the door and other issues. There was caution tape around the jacuzzi, but not in the entry way. Why? It looks tacky. There was trash on the grounds all around the hotel. There was even vomit on the cool decking by the pool. Does anyone clean? I talked to another who was equally appalled at the conditions. He too was documenting everything.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for sharing your feedback. I would like to discuss more about your experience at our hotel. Please give us a call at your earliest convenience. Our phone number is 858-578-6600.

Customer Service seems to be dead these days, but not here. The staff here have always gone above & beyond providing CS as it should be and that's hard to find these days. Never did I get the feeling of asking for too much.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Veronica for your kind words towards our staff. It is a pleasure having you here.

We stayed here for a soccer tournament. Felt very unsafe with my young daughter. A young adult was sleeping in the parking lot in his car and appeared to be on drugs. A gentleman was on the balcony with a bong. Had to check in through a window in the parking lot as the lobby closes at 9:00pm.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
I am sorry to hear that you didn't feel safe. We patrol the parking lot at least every two hours. I really hope you will give us another chance to redeem ourselves.

We had issues with dirty needles, roaches and ants. Spoke to the office manager Sebastian, who was rude, unprofessional, and apparently his position does not allow to offer any discounts to make up for staying in a roach infested motel with dirty needles. Juan, the front desk supervisor was more helpful and understanding upon check out. Sebastian ended the conversation with hanging up on me when I asked to speak to his boss. Horrible hospitality. I would not recommend anyone to stay at this roach infested motel.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
After listening to your threats, I could not be on the phone with you anymore. I apologized, we give you a discount for every night you stay, but that wasn't enough for you.

As a elite BW member, I can not recommend this hotel unless you don't mind all the noise late night. Bad: stayed in room facing pool on 1st floor, people partying loud after 1am by pool with no regards to other guests trying to sleep. Did not see management doing anything. Room safe was broken and was not fixed. Good: convenient location, room was clean, breakfast was OK in a bag due to COVID.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for sharing your feedback. I am sorry that there were people late at night making a lot of noise. I will share your survey with our night crew, to make sure everyone is out of the pool area by 10pm. I am happy to inform you that today we reopened the breakfast buffet. Hopefully next time you visit us you will be able to enjoy it.

My family and I stayed 5 nights. Its in an ok area. Unfortunately another "guest" I think made the stay on the more uncomfortable side. The staff was great and very welcoming. The room was fine/decent.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for your feedback. I am sorry to hear that another guest made you feel uncomfortable. We hope to see you back here soon.

I was hung up on when I tried to call the front office to ask why I was charged for a room I was not allowed to check in to our use. I literally slept in my car and none of the staff cared it had any concern that I had just spent almost 200 dollars to be turned away after discovering my ID was missing..

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
After trying to explain to you several times that we cannot check anybody in without a valid ID, you started using foul language, and cussing at me. I am sorry, but I cannot continue a conversation with someone that does that.

The bathroom was not clean we bought cleaner. Disappointed the pool was locked at 6pm all but 1 day. My daughter was extremely disappointed as she loves to swim & that's why we chose this hotel. The sign says 9:30 pm but at 6:15 it was padlocked shut.

I had a great experience at best western friendly staff and swimming pools with jucuzzi I mean what more could you ask for thanks best western. And with it being close to everything you can't lose this is a great vacation place as well..

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Edwin for such great review. I am happy to see that you enjoyed your stay with us. Please come back soon!

It wasn't a bad stay. The decor of the room looked just like the picture on the website. Only downfall was the carpet had dirty spots that I'm sure will not come up. There were a few shady people around, but not the hotel's fault. I did see the police cruise through a few times so probably been some issues with the shady people. I was on business so I was by myself, but I would stay again, but I wouldn't stay here with my wife.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Bryant for sharing your feedback. I am glad to see that you would stay here again. I hope soon. We ask the police to patrol the area to keep the hotel safe at all times.

I'm a Native Californian & know my way around San Diego... but for those visiting, Freeway friendly & close to all of the fun places San Diego has to offer. The price is right!! For those who have Miramar Based loved ones.. the base is right “Next Door”. The Front Desk is very helpful & friendly- especially Juan. Grab & Go breakfast bags are better than most... warm breakfast Sandwich or Yogurt. Refrigerator & Microwave in room.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for sharing your feedback and for such nice review. I will share your survey with the entire team, especially Juan, who's an asset to this hotel. We hope to see you back here real soon.

My preference is Best Western always.... they have great rates and the service is always the best, even when I travel with my family we always stay at the Best Westerns. Love the grab and go breakfast since I'm always on the go it works perfect for me ;-) Staff and Manager are wonderful.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Maria for your review. It is a pleasure having your crew stay with us every week, they are part of our family.

From the wonderful check in with Amy to a super clean room I can not say enough nice things about this hotel. Close to everything, free parking, and a beautiful room. Hats off to their cleaning staff.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you so much for such nice review. I will share with with the entire staff, especially our housekeeping crew and Amy, who are assets to this hotel. We hope to see you back here real soon.

I have nothing but great things to say about this hotel. the location is great value for the $$ staff goes out of their way to assist you in any matter Kudos to them. it is centrally located so you have easy access to all parts of San Diego

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Antoine for your great review. It is always a pleasure having you here with us. If you ever need anything, please contact me directly. Sebastian Goldberg, General Manager.

I am honestly shocked and flabbergasted that this poo-hole had the reviews it had on Expedia cause this was atrocious and frankly well over priced for such garbage. The pics online were very deceptive but had all the other issues not been present, it could have been a decent room with decor and setup; but it wasn't. I don't think I can fully cover every single issue present at this hotel but here are a few key points... Customer service at the front desk was not very hospitable. The hotel was sketchy with druggies, drug deals and lord knows what else going on at all times of the day and night. As a female coming and going by myself at various times of day and night, I definitely didn't feel comfortable and was starting to wonder if I was gonna get trafficked. Parking? Good luck. It's minimal and you might not get any on site. NOISE constantly. No peace, no quiet, EVER. The room itself was disgusting! Stains everywhere, bodily fluid stains, dirt, hair that wasn't mine on the bed, stains on the sheets/comforter, you name it there were stains and gross junk everywhere, didn't want to touch anything with someone else's hand and believe if it was already this disgusting, it probably was laced with Covid too. There were odd holes in the ceiling above the bed, maybe bullet holes or a lookout for a peeping tom? The toilet would run and loudly too out of nowhere startling the daylights out of me on more than one occasion. Then to add a layer of icing on top of an already turd flavored cake, the day I was supposed to check out (check out time is at 11am mind you) I was harassed over 5 times starting at about 6am by housekeeping, waking me up repeatedly. I have never been more pissed. And to top this off I paid how much for this nonsense and disaster!? Never again!! Do yourself a favor and run to a better hotel, this will be one of your bigger regrets if you decide to stay here, trust me.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you eden7713 for sharing your experience. I am so sorry to learn how bad your experience was. I wanted to ask you what room did you stay at, I would like to use your survey as a training tool with my housekeeping and maintenance team, so those issues would not happen again at our hotel. I am confused when you say that housekeeping was knocking on your door at 6am, when they don't come to work until 8am. If you want to discuss this matter any further, please call the hotel and ask to speak to the General Manager. Again, I do apologize for not meeting your expectations.

We have been staying here for years for work, we have gotten to know the team and Sebastian. They all make us feel so welcomed and truly helpful. Sebastian is very attentive specially when we have to add an additional day.... he always accommodates us with our last minute changes !!!

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Maria for such great review! It's always a pleasure having your crew stay with us. We hope to see you soon!

We were glad that we only needed to stay one night. This was a step down from the night before at another BW location. In general, this hotel is unimpressive from the appearance to the rooms. Modified breakfast was a grab and go with poor quality and quantity. We would try something else if we are in the area the next time.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 858-578-6600.

Our initial flight was canceled to San Diego so we called to see if we could cancel the first night and were told by Amy at the desk that It was the airlines problem not the hotels. She was not very understanding at all. Parking was atrocious. Work trucks taking up 2-3 spots each. Had to park at a hotel across the street. No smoke detector in our room but there was a place for one. Boot marks on the wall. Dirty sheets left on the pull out. Loud thumping music could be heard every night. Big gap under the outside door. Will never make this mistake again

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Mrs. Myers for sharing your experience. I am so sorry to see that lots of things went wrong during your stay. I got the feedback from your husband at check out, and made sure to fix all those problems in room 215. Also I refunded you guys for the first night that you didn't make it to the hotel. Maybe your husband forgot to mention that to you. I really hope you will give us another chance to redeem ourselves, and if you do, please contact me prior to arrival, I will make things right for you guys personally.

I get to stay here fairly often and just wanted all to know that this motel is perfect! Very close to the air base and I-15. Super clean rooms and exceptional people; if you're headed this way, this is the motel you'll want.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Jeff for your great review. I will share it with the entire team. We hope to see you soon!

The staff was friendly and helpful . The room was clean and comfortable. I extended my stay by an extra night, and the desk clerk provided me with amenities (coffee, towels, etc.) plus fresh fruit from the breakfast items on hand without my even asking. Room reservation was extended with no problem even though the hotel seemed near capacity. I also appreciated the laundry facilities and ice machine available on the ground floor.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for sharing your experience. I am glad to see that you enjoyed your stay with us. We hope to see you soon.

I have never felt so welcome by any staff any where else as I have at the Best Western in Miramar Ca. Sebastian and his staff are not only friendly and welcoming but they go out of their way to make you feel as comfortable and at home as possible. The smiles are warmth are real and genuine. Sebastian and his staff have really gone above and beyond to make me feel like family. I honestly can say I genuinely respect and love this entire staff. And they all deserve to be honored and recognized for their superb job especially the Manager Sebastian he is the most genuine friendly understanding person I've met in a long time thank you for making me feel at home. We appreciate him more than I could ever put into words Brinda Andrew & Matthew

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Brinda for such nice review towards our staff and myself. It is an absolute pleasure having you, Andrew and Matt stay with us.

Upon entering my 1st room feces was found running down the outside of the toilet bowl & in spots around the toilet. Upon entering my 2nd room mouse droppings were found in the bathroom, all around the microwave along with dried urine. And a mouse was seen while we were in the room.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Patrick for sharing your experience. I am so sorry to hear that you had some issues during your stay. I used your survey as a training tool, so it doesn't happen again. You probably forgot to mention that we did not charge you for the room due to those issues. We hope you will give us another chance to redeem ourselves.

I was charged twice for 1 night stay & when i told them that it was taken out my account they lied saying it wasn't authorized on their end. I had to call my bank in the lobby to prove they charged me already & the manager came out the office being loud & belligerent! he wouldn't help & when i told him i was going to record he took off & got in his car and left WITHOUT ASSISTING me! the front desk clerk was no help as well.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for your review, however that is not exactly what happened. Your bank even said that the authorization never came through, therefore they gave us an authorization over the phone. Unfortunately I cannot deal with a guest who is yelling in our lobby, and after asking you to keep the voice down several times, I could not assist you anymore.

I had an excellent stay and the staff was friendly and efficient. Good location nice rooms. the rooms are clean and staff will cater to your needs housekeeping is excellent. Management goes out of their way to assist you in any way they can.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you so much Antoine for your kind words towards my entire staff. It is always a pleasure having you here. We hope to see you real soon.

Modern and clean rooms, comfy beds (not too firm/soft), close to freeway but quiet, friendly and accommodating staff, parking close to any room, spacious and clean lobby with snacks and such, complimentary breakfast and internet if you care about that, lots of outlets to power your devices, fair pricing, generous member rewards program.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Hugin95 for sharing your experience and for rating us 5/5! We hope to see you back here real soon.

We had a nice stay and enjoyed our room and staff. We had only one situation with the room. We stayed in room #321. The closet has a spring loaded tab at the top of the closet door. It was broke and a large spring was sticking out. This made the closet unusable. We notified the General Manager upon our departure.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for sharing your experience and for rating us 5/5! We were able to fix that spring in the closet. We hope to see you back here really soon.

I always stay at this hotel whenever i come to San Diego. Rooms are always clean and don't have any bad smells. Beds are comfortable and have lots of pillows. Bathroom is clean and has a working coffee maker, microwave and fridge. Sabastian is great, always helpful, friendly and even remembers my name, highly recommended.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you so much for such great review! I am happy to see that you enjoy your stay every time you come to visit us. We hope to see you again really soon.

I was very pleased with the stay. Checking in was a breeze, very friendly and funny clerks. Rooms were clean and ready for us at 2pm as requested. This was a great place to stay in close proximity to all the beaches but not right at the beach. Good value for the price!

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for sharing your experience with us. I am happy to see that you enjoyed your stay with us. We hope to see you soon.

The staff and management are fabulous they go out of there way to make you comfortable and are always available. Very friendly Rooms are nice and comfortable. If you need anything they will are ready available.

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Antoine for such nice review. It's always a pleasure having you here with us. We hope to see you soon.

Amazing customer care and rooms are cozy ! Pool is very clean and property is nice and maintained ! Bedding is very nice and comfortable and everything is kept clean and sanitary! Would recommend staying here for business or just a every day get away !

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Jonesbullys for such great review! I am happy to see that you enjoyed your stay with us. We hope to see you back here really soon.

I've stayed here multiple times and have always been pleased by the service and cleanliness and friendliness of the staff and property! Also close to anything in you would be in need of ! Absolutely recommend for travel or leisure, always great prices as well ! Nice little breakfast also!!

Sebastian Goldberg, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Keilya for your feedback. It is always a pleasure having you here with us. We hope to see you back soon.

Both times I've stayed there the room was a little musty but the smell went away after turning in the AC. Housekeeping had done a 90% job in cleaning, but I don't blame the hotel. I mostly needed the room for a restfull night and I got that both times. Definitely a HUGE step up from the Comfort Inn next door.

, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Hugin95 for your feedback. I am sorry that the room was a little musty. Glad to hear that it went away, and that you were able to get a restful night's sleep. We hope to see you back here soon.

We should get sone kind of discounts since we didnt get to use the immenitues. Like the pool . Sutting in dining and not usung the business area . Maybe a wine bottle or a something to make it more exciting . And one bad thing : cable channel were all messed up . Cant see the tv . Fuzzy channels

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for your feedback. Currently we had to close all areas where 10 or more people can gather together, due to Covid-19, mandated by the state of California. I hope you can give us another chance to redeem ourselves when it goes back to normal.

The front desk staff very nice and helpful. The rooms are clean, but ours had a slight musty smell, but the AC helped with that. For me and my husband, the beds are very comfortable and great water pressure for the shower. The made service ladies are very nice saying good morning to us each day. It's close to the interstate, but we only heard traffic noise when we stepped outside our room. We had a pool view and it's close to the interstate side. The breakfast has something for everyone. Next time we are in San Diego, we will stay here again. The only problem we had (not hotel staff fault) were people coming in after 11 and leaving before 7 and allowing the doors to slam shut. People are so inconsiderate of those trying to sleep.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you L H for your survey. I am happy to see that you enjoyed your stay with us. I will share your survey with the entire staff, especially with our housekeeping crew. We hope to see you again soon.

Very clean room, comfy bed, fast internet, pleasant hot tub open till 9:30pm, friendly and helpful stuff, well equipped bathroom, descent simple breakfast. The hotel met all my expectations, and more.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Daphna for your great review. I am happy to see that you enjoyed your stay. We hope to see you soon.

We've stayed in this hotel twice while doing seminars for MCAS which is close by. Front desk staff is always friendly and helpful with any of our needs. We will be booking there 3-4 more times before May. Hotel is close to a lot that San Diego has to offer. Great hotel and great value.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you so much for staying with us, and for such great review. We hope to see you back soon.

Very friendly and efficient check in. Room was clean and comfortable with plenty of space. Very easy access to the interstate. Breakfast breakfast good. Used the onsite laundry and it was satisfactory. Wifi was unacceptable. Only worked in the breakfast room. Manager just made excuses.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you tdw for your review and for sharing your experience. We are trying to fix the wi fi in room 308. It wasn't the access point that we thought. Hopefully you will give us another chance to redeem ourselves.

This place was a nice relaxing trip to sunny San Diego. No to far from the beach, great staff, good pool set up, and breakfast was included with my rate. It wasn't extravagant, but it was everything I wanted and the staff were friendly. Thank you!

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for your review. I am happy to see that you enjoyed your stay with us. We hope to see you back soon.

I lived this hotel during Christmas. I only used my credit card at this hotel for deposit. other expense was made by my husband's card. after I returned to Canada, my card was used at US several times for more than 2000 USD! my card was still with me at Canada but it keeps being used at US. why that happened?? the only person I doubt is the hotel staff who took my card information. if the hotel hire someone without background check and cannot guarantee our security, I won't recommend anyone live there.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Vicky for sharing your experience. I would like to talk to you about what happened. Please feel free to contact me at any time. My email is gm@bestwesternmiramar.com, or the hotel phone number is 858-578-6600 Thank you, Sebastian Goldberg. General Manager.

Exceptional staff! Front desk, maid service, and food service staff were kind and competent. The hotel was an excellent value. Very convenient location near the freeway. The night desk guy even moved his car to give me a better space.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Gloria for such great review. I will share your comments with the entire staff. We hope to see you back soon!

Really close to freeway, easy drive to activities in San Diego from shopping to the beaches, the Zoo, Sea World and Balboa Park. Even if you wanted to take a day trip to Mexico. Rooms were nice and comfortable.

This was a great place to stay instead of driving home after Thanksgiving dinner with family. Although drive was not far the weather was bad and wanted to get off the road. Very clean and comfortable.

Our recent stay with Best Western was very pleasant. We experienced exceptional service, employees are friendly and professional. Would definitely stay again, and recommend it. Very clean, and rooms are good sized.

Decent Best Western, but there were some issues: The construction noise started the first morning of our stay at 5am, so after driving 9 hours to get here after midnight, it was early morning. There is also very limited parking at this location. On our last night, there was nowhere to park. Two cars were both taking up two spots, and I asked the person at the desk if he could find out whose car one of them was and ask him to move, but he refused. The other spot being "straddled" was a shady looking guy that stood outside each night leaning on his car, smoking, with a bunch of alcohol sitting on his hood. When I asked the employee if he could ask THAT guy to move, he told me to do it myself if I wanted the spot, and told me that guy hangs out there every weekend, smoking and drinking on the hood of his car. I was nervous to ask the guy to move (I'm a petite woman and I wasn't sure what the guy's reaction would be). The hotel across the street had plenty of open spots, but you can't park there, and the minimal street parking was taken. We circled for nearly half an hour, then I went back in the office and told him this is ridiculous, it's after 11pm and we are exhausted and need a place to park. So I finally went out myself and asked the drunk/high guy to move his car, which he did, and then we were finally able to park. Not impressed with the service here at all.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
I am sorry Jbell that you had some issues while staying with us. I will definitely share your survey with the entire staff, as a training tool, so it doesn't happen again. I hope you will give us another chance to redeem ourselves, and if you do, please contact me directly, so I can take care of you personally. Sebastian G, General Manager

Only complaint is parking. Coming in late, we had to wait for someone to leave to park. Not close to our room either. Not sure how you could remedy this. Maybe assigned parking for each room according to guest count?

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Dreama for your survey, and for giving us a 5 out of 5! We are working to solve this issue, by handing one parking pass per room. We are also trying to buy the lot west of us, to expand our parking lot, however as it belongs to the city of San Diego, it's not easy to do. We hope to see you back soon!

My family and I had a wonderful stay at this hotel. From the moment we checked in staff (Ken) greeted us friendly and gave professional service. The breakfast was delicious and the eating area is kept very clean. I enjoyed breakfast so much I left my backpack in the eating area. When I returned to retrieve it, another awesome staff member (Juan) was safely holding it and returned it to me with all my valuables still in place. Housekeeping worked hard to make sure the room remained fully stocked and immaculately clean. I would definitely recommend this hotel to anyone looking for a nice relaxing getaway!

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Lisa for responding to our survey, and for such a great review. I am very happy to see that everything went well while staying with us. I will definitely share your survey with the entire staff, including our breakfast attendant, housekeeping, and especially with Ken and Juan. We hope to see you soon! Sebastian G. General Manager

This is a very excellent and comfortable place for a short stay. We are from out of town and needed a room where it was extremely clean and quiet. The assistant manager was so friendly and went out of his way to ensure everything was in perfect order. Thanks! Will come again.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Rutaz for your comments and for rating us 5 out of 5. I am happy to hear that Juan took care of you. We hope to see you back soon.

We stay at this hotel when attending the Miramar air show as it is the closest hotel. The management has changed since our last visit and so has the lobby decor. The lobby and breakfast area are updated and nicely decorated. The staff is super helpful. I only stayed one night this time but I can definitely recommend this hotel.

Nice clean hotel with a good breakfast. Close to Marine Air Base (2 miles). Stayed night before Air Show and room was nice, clean and quiet. The breakfast was also good. Check-in was quick and front desk associates were friendly and informative.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Charles for responding to our survey and for such great review. I am happy to hear that you enjoyed your stay with us. We hope to see you back soon at Best Western Miramar.

Had a very good and relaxing 3 night stay. The staff were very helpful and responsive to our requests. The room was clean, bed was comfortable and linen and towels were clean and fresh. They have an awesome breakfast with great variety of choices. Located very close to freeway, and restaurants..IHop, Carl's Jr., and a chinese restaurant across the street. Again, very nice and friendly staff..from the desk clerks, the room cleaners and the kitchen staff. Well managed property. Planning to be back here often when we visit my grandson.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Ed for such great review. I will share it with the entire team.We hope to see you very soon, when you come visit your grandson "S"...(we both know his name...lol) It was a pleasure meeting you in person. Sebastian G.

Was just a spur of the moment trip. Perfect location. Was very clean room, AC was great. Restaurants located nearby. Only 20 minutes to downtown San Diego. Would recommend BW for anyone looking for a convenient place to stay. I would stay here again for sure.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Debbie for responding to our survey and for such a great review and score! I am very happy to hear that you enjoyed the hotel, location, and the restaurants nearby. We hope to see you soon!

Was very good experience very satisfied will recommend this place to friends and family food and customer service area was very good was not expecting to get the breakfast, it had many choices to choose from.

Comfortable beds and linens. Close to Freeway. I like the pillows and don't understand why someone would write a review that they were bad. Breakfast was good especially the eggs and fresh waffles. The property is close to the freeway in walking distance from Carl's Jr.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Ms. Daly for responding to our survey and for such great review. We hope to see you soon down at Best Western Miramar.

This was a great hotel. The staff was very friendly and very helpful. Breakfast is a full breakfast with waffles, eggs, yogurt, sausage, cereal, etc. There are a couple of restaurants you can walk to and it's immediately off the freeway which made it easy for us to go to the various places of interest. The fridge even had a tiny freezer where we could freeze about 5 water bottles to place in our cooler before we headed out to the beach. There were plugs on both sides of the bed so you could plug in a CPAP machine on either side.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Doone for responding to our survey and for such nice review! I am happy to hear that you enjoyed our breakfast selection. In a few months we will start renovating our guest rooms, and everything will be brand new. I hope you will visit us very soon at Best Western Miramar.

Dirty, floor in even, floor shook when you or a family member walked across the room. Drawers would shake open. Charged at least twice of a normal room. A/C didn't work well in one of the room. Beds were terrible. I was embarrassed that a had to make my family stay there due to no other room available at another hot

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for responding to our survey. I am sorry that you didn't enjoy your stay while staying with us. Right after summer we will start renovating all guest rooms, and all furniture and mattresses will be brand new. I really hope you will give us another chance to redeem ourselves.

Hotel is shop worn and really outdated. Dingy. Non-smoking room reeked of smoke. Pillows were like couch cushions; so tall they were unusable. Not the usual, really nice bed and linens. Bed very hard, and definitely not a typical queen, much shorter. Dirty bolster pillows on bed, touching regular pillows. Ew. Towels rough. AC unit sounded like a dying animal, made sleep difficult. Breakfast not the usual, very nice BW breakfast. Eggs tasted like powdered. Coffee was delicious though. Last but not least, ROACHES IN ROOM. Reported to desk clerk. He was unfazed and unconcerned.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Lenore for responding to our survey. I am very sorry that didn't enjoy your stay while visiting Best Western Miramar. I will share your survey with the entire team, as a training tool, so the things you encountered won't happen again. I am happy to inform that right after summer we will start renovating all guest rooms, and we will get rid of all the smoking rooms. I really hope you will give us another chance to redeem ourselves, and if you do, please contact me so I can take care of you personally. Sebastian G. Manager

Upon our late arrival we were greeted and felt welcomed. The staff had reserved us a great room and offered assistance and directions to local restaurants. We had a good assortment of breakfast items to choose from and check out was a breeze. A good nights rest in a clean comfortable bed. I'll be back again. Thanks.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Cornelius for responding to our survey and for such great review. I am happy to hear that the staff took good care of you, and that you enjoyed our breakfast selection. We hope to see you soon at Best Western Miramar

Great hotel, very friendly staff, delicious breakfast with lots of options, scrambled eggs, sausages, bagels, pastries, yogurt, cereal, fresh fruit, etcetera. Very fast internet. I would definitely stay there again.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Bric for such great review. We hope to see you soon back at Best Western Miramar.

I've been LIVING, not just staying, at the BW Miramar since mid-May on a work assignment. The staff are some of the nicest people you'll ever meet. It's not a luxury destination, but the beds are comfortable, the a/c blows cold, and it's a terrific value. ONE SUGGESTION - force the truckers that stay there to park on the street. They take up far too many parking spaces and it's not fair to guests who pay the same price and cannot park on your lot. Implement a one parking space per room policy and enforce it. That's my only complaint.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for such a great review. We love having you here. We will start enforcing a "one car per guest" policy, and we will also start requesting the truck drivers to park on the street, when there's available parking for them.

Hotel is very aged and tired looking. Furnishings badly need remodeling. Upon entry into my ground floor room 114, a mouse ran out of the bathroom and hid under the tv cabinet and refrigerator. The front desk initially said they were sold out and that there were no other rooms available. A minute later she said she had a two bed unit upstairs. It had no mice but there was no desk or chair. Hotel sorely needs updating. Looks like the early 90's

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Jeffrey for responding to our survey. I am very sorry for what happened, we already called the pest control company and took care of the problem. I am happy to inform that right after summer we will start renovating all of our guest rooms. I really hope you will give us another chance to redeem ourselves.

Always a pleasant stay, unfortunately it is for work and most of the time we are in the room sleeping, but we always stay with Best Western. Everyone is very helpful and courteous. Rooms are very clean and spacious, housekeeping does a wonderful job in keeping everything fresh and spotless, they are also very attentive.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Maria for such great review. It's always a pleasure to have your crew stay with us. I will share your survey with the entire team. We hope to see you soon. Sebastian G.

Assigned a "smoking" room that literally like walking into a smoking den. Stench was heavy. - appliances in room did not work (microwave and fridge) - broken furniture - pillows reeked of body odor that we had to cover with towels - dog droppings everywhere. Sad reflection of the Best Western Hotel brand. (We'll never stay in this property again).

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. After summer this year we will start renovating our guest rooms, and we will no longer have smoking rooms at our hotel. I will use your survey as a training tool, so we can improve all those things mentioned. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Room was clean and breakfast good. The parking lot is cramped-not a lot of extra spots and the ones that are there are very tight for a large vehicle. Floor felt like it was sagging--maybe due to the age of the building-some good options locally for lunch. There was a bees nest at top of stairs. they took care of it right away when notified.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you so much for your feedback. It is really important for us to know how we are doing. we hope to see you soon at Best Western Miramar

We shopped for price and value and were not disappointed. It was close to downtown freeway and we stayed for 3 days. Try to avoid peak travel times and getting about was easy. Usual breakfast fare included in nightly price Would stay again.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Terry for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Business trip. GM was working the desk when I arrived. Was VERY helpful. Looked up my rewards account and associated my stay with my rewards account. Gave me a choice of a number of rooms Got just where I wanted.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am glad to hear that I was able to attach your BW Rewards number to your reservation. We hope you will come back and see us again soon.

Parking lot was very tight, and very full at night. Mattress was a bit older will need to be replaced sooner than later. Breakfast was good, with a nice variety of items available. Rooms a bit small compared to others I've stayed at, however for the price, I would stay there again.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Dougie for completing our survey. I am sorry to hear that parking was tight and the mattress a bit older. We are scheduled to renovate all guest rooms right after summer. I am glad to hear that you enjoyed our breakfast selection We hope to see you back very soon at Best Western Miramar.

I had a long day at work and needed a nice hotel to stay and rest. I found the place on TripAdvisor website, I called while I was driving to ask for a room for that night for my girlfriend and me. I was answered right away and 15 minutes later we were in our room. It couldn't be better. It was our first night in a Best western Hotel and we will be regular customers in the future. Thank you!

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you so much for filling out the survey and for such great comments about your stay with us. I am happy to hear that after 15 minutes you were already in your room! We hope to see you soon!

rooms were nice and clean and made up nice daily and housemaid made every effort to accomodate our needs. There was a house full of other kids for a tournament and our kids fit right in. Will more than likely be coming back next year.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for your great review. It's nice to hear that everybody, including the kids, had a great time. We will see you next year!

No wait time during check in and check out and also good staff at the help desk. I recommend BW Plus as a good choice for the families. Also at BW Miramar Hotel there are many nearby restaurants and grocery stores

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Suresh for staying at Best Western Miramar, and for such nice review. I will share it with the entire staff, especially Front Desk. We hope to see you soon!

The staff was very helpful and kind to me. The breakfast was very nice. Sabastian at the front counter made sure I was well looked after when one of my tours cancelled on me, he phoned and found another way for me to tour the zoo. The ladies in the kitchen made sure I had my tea and muffin very morning and the one I slept in a little they had saved it for me so when I came out my muffin and tea was there.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Donna for taking the time to respond to our survey. I am happy to hear that you had a nice stay with us and that the breakfast attendant saved you some food. Also thank you for mentioning me! It was a pleasure helping you out every morning. I hope you will consider us for your next trip to San Diego.

This hotel was our choice for this 4-night stay because it was highly satisfying 2 years ago in our first visit to San Diego. The staff is friendly and proficient, the room was clean and comfortable, and the typical Best Western breakfast was excellent as usual. We highly recommend this property.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Jeff for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am happy to hear that we are still providing great customer service and that you liked our breakfast selection. We hope you will come back and see us again soon.

My wife and I were pleased to find a hotel that was pet friendly and and less than a half hour drive from most attractions that we wanted to visit. Although parking was tight and the power went out that caused no breakfast to be served, we would patronize the establishment again.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will share your survey with the entire team. I am sorry that we lost power in the breakfast area on Friday. We were still able to serve breakfast though. I am also happy to hear that you took advantage of our pet friendly room. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

The room was ready when we arrived with everything in order. It was perfect for our needs. The staff could not have been more helpful. And the location worked for the places we were going. It was easy to get in and out of the parking lot.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Richard for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am glad to hear that your room was ready upon arrival and that the staff was helpful. I will share your survey with everyone. We hope you will come back and see us again soon.

Check-in was friendly. The room was clean and comfortable. Bed was very comfortable and I got a good sleep. I didn't have the breakfast but it smelled good. I would definitely come back. The only thing I don't like about the property is the parking is tight and if you come late, hard to find a spot. But that's just the lot they're on.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am sorry that it was hard to find a parking spot. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

We have now stayed at this hotel on two occasions. Both times we were quite impressed with the quality of the room, the quality of the breakfast, and the attentiveness and friendliness of the staff. Were were pleasantly surprised, as this hotel is much more affordable than others in the same area. We'll be back.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I am glad to hear that we were able to impress you both times you were here. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact us. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Located right by Miramar Marine Air Station, this is a really nice Best Western for stopovers while traveling for business or pleasure, and a special feature is they will take a dog with advance notice ($15 surcharge). What is really special is the service - warm welcome, helpful, sincere. And breakfast has all the items you'd need to get you started. Shout out to Amy #2 at the front desk. (Guess she got that name because she is the 2nd Amy they have working there).

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will share your survey with the entire staff, especially with Amy 2, who's awesome! We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

First of all, I just have to say that working with Amy was an absolute delight. She was there when we arrived. I had called earlier inquiring as to availability of a room if we arrived a little bit earlier than the normal check in time. She was so agreeable. We ended up getting there right at check in time, so it all worked out just fine. If only Amy had been the one to check us in we wouldn't have had any of the ensuing problems. I'd rather not go into the details or how much time it took figuring out why our room key wouldn't work the 2nd afternoon of our stay when we had time constraints and had to be somewhere - just make sure you receive "all" the paperwork when you're signing in. The person who signed us in didn't have us fill out a page where you initial different things and it created a hassle for us on the second day of our stay. Enough said. The rooms are very clean and adequate. Good bedding, comfortable mattresses and pillows. There were quite a few guests there who filled up the parking lot with a variety of work trucks, cabs of semis, etc. The best thing is that they are very quiet - hit the road early so they need a good night's sleep. I wished I could have told them all thank you. They were so quiet leaving the next morning, too. You would never know so many people had been there, except for the parking lot was full. There were a few military planes flying over before 11:00 p.m., but that wasn't a big deal. We were expecting that since we were in Miramar. We just kept our room fan on all night and that served as a good enough white noise machine. The refrigerator motor was a bit of a nuisance. This is a "pet friendly" place and I have severe allergies to cats and dogs. But I didn't think to say that we needed a room that was not "pet friendly" when we checked in. More and more places these days are "pet friendly" so I'll have to be more careful when booking rooms and checking in. We stayed on the first floor. Maybe that's where the "pet friendly" rooms are located. Lesson learned. Just have to add a nice note about the maids who work there - such a pleasant group of people! Lots of smiles and kind words. That was a plus!

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will definitely share your survey with Amy and Housekeeping, they are awesome!. I will also use it for training purposes, so the problems you experienced while staying with us will not happen again. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

This hotel couldn't be any more average. Room was cleanish. Breakfast was ok. Located next to a Carl's JR is a plus. Rate was a little more than what I like but what can you expect for a last minute no reservation stay.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Markharral for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Was there anything we could have done better to make your stay more enjoyable? I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Normally, I love Best Western because of the service, economic price comparison and the ease of staying at one. This trip was an exceptional mess. The room did not ever smell as if anyone cleaned up. It had a dry, stale, stuffy odor. The couch had stains on both cushions (if they had turned it over, we'd never have known). The bed looked flat and firm but it was LUMPY. It felt like one of those cheap mattresses that had been refurbished. I neglected to clean up coffee I spilled on the nightstand - the next day, the bed was made but the coffee stain was still there. At 8:30 am, a maid knocked on the door asking if we'd like our room cleaned now or later? We were there for 3 nights (find someone who had checked out). Ugh! The manager knew about it and said he had mediated the problem though he never contacted us at all.

BWMI-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am happy to inform that in the near future we are starting renovations at our hotel. To avoid being bothered by our housekeeping department early in the morning, I will suggest next time to use the do not disturb sign on your door. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Location is hard to get to but the hotel is nice. They do have hot breakfast. Could start on time I was there for a week and it didn't open till after 6am at least twice That's a problem when you have to be at work by 6:30.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. I am so sorry that we opened late for breakfast those two days. I will use your survey as a training tool, so it doesn't happen again.

I stay at the Best Western Hotels if possible when I travel because I really like them. We checked in and as usual we were very pleased with the room. It was quiet, clean, well maintained and very comfortable. The employees were very nice. We were treated kindly and professionally. The breakfasts are great! What more can we ask for? We were completely satisfied.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Navigator for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon, and thank you for always choosing Best Western Hotels! If I can be of assistance in the future, please don't hesitate to contact us.

Convenient location for a night in San Diego and ample parking. The bed was really hard and uncomfortable and the bathroom door did not close/latch. Not sure how this was missed before. Not sure if I would stay at this location again.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Mike for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am sorry to hear that you found our bed uncomfortable and the bathroom door didn't close properly. I addressed it to our maintenance team right after you mentioned that at check out, and the problem got fixed right away. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

I had an excellent stay at this hotel. The staff were very friendly and professional. I really liked my room. It was very clean and the decor was nice as well. They provided breakfast every morning. I really didn't take advantage of the breakfast that was included because I have a personal illness that I'm dealing with that only allows me to eat specific foods. However, I did eat the fruit and boiled eggs once while I was there. I can say this much, the eating area was nice and clean. Another thing I liked about this hotel is that it was in walking distance to other restaurants in the area if you wanted to try something different. I was in San Diego on business and used Lyft the entire time I was there. I could usually get a Lyft within 5 minutes after I requested a driver. This hotel was located about 20 minutes from the airport which wasn't bad. So yes, if you're looking for a hotel to stay at for a reasonable price I highly recommend Best Western San Diego/Miramar Hotel.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you number1talent for completing the survey regarding your recent stay at our property. I am very happy to hear that you enjoyed your stay with us. I am also glad that you enjoyed our breakfast, even if you could only have fruits and eggs. We hope you will come back and see us again soon.

This hotel was centrally located for the places we wanted to visit in the San Diego area. The hotel was very clean and neat, breakfast was good and the staff friendly and helpful. We would stay here again.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you tutlelover88 for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

We booked a room at BW Miramar because of it's excellent location. The hotel is conveniently located and well appointed. The staff is efficient and professional. The rooms are large and clean. Wifi works fast.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me.

We stayed here while visiting relatives in Scripps Ranch. The accommodations were perfect: the large room included a couch and coffee table, king-size bed, and all the surface space we like to spread out our stuff. The closet even had lots of hangars, which many other places I've stayed tend to skimp on. The room was clean and well maintained. While we only took advantage of the free breakfast one of the 3 days we were there, it was more than adequate for our needs. We'd definitely stay here again when visiting Scripps Ranch, which was just a short Lyft ride away.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Lyn244 for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Located in close proximity to busy roads and the traffic noise was constant and loud. Put on the air conditioning to drown out the noise, but the unit rattled. Woken up early in the morning by the housekeeping cart carelessly being dragged up and down the corridor, with the cart banging up against the railings and making an absolute racket. Breakfast was good, including hot food, pastries, a waffle maker, cereal and more.

BWMI-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I am sorry that our housekeepers made too much noise with their carts. I will use your survey for training purposes. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Sebastian G. Hotel Manager Best Western San Diego/Miramar Hotel

My Husband and I stayed at Best Western Miramar to celebrate our Honeymoon (traveling through the states) it was the best hotel around! Sebastian was the most helpful and sweetest person! He checked us in and out and was always so approachable and friendly! The room was beautiful and the amenities were easy to use and readily available, the elevators were very clean and smelled nice not like some places! Hot breakfast was amazing every morning! Best Stay so far!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Jasmine for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sebastian G.

Best Western property is centrally located. Staff is friendly and always make my stay pleasant. I have been staying here for 9 years. The rate is fair the staff is great and I always feel comfortable there.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you Richard for responding to our survey. I am glad to hear that you had a pleasant stay with us, and thank you for 9 years of loyalty. I hope we will see you soon! Sincerely, Sebastian G.

This was a great place to stay. It was clean, a great location close to everything fun, rooms were clean and so was the grounds. Couple of things I didn't like was the parking you have to pay extra to park on the property and people sneak in and drop off advertising cards for food that you may or may not get if you order also it's not coming from legit businesses it's coming from some house you know nothing about and you might not even get your food so don't order from these places. I complained to the staff about it and the response wasn't what I expected. They can't seem to do anything about it they said. Other then those things it's a really nice place to stay.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Tim L Thank you for taking the time to review the hotel we appreciate your feedback. I am not sure if this review is for the Best Western San Diego Miramar since we do charge any extra fee's for parking your vehicle at the hotel. We also do not have any issues with people slipping food flyers at the hotel. We appreciate the feedback but it might not be for the right hotel.

The first room assigned have burned out light bulb and broken hair dryer, so we were switched to another room since it was pass 9 pm when we checked in. The second room had a strange urine smell and burned out porch light (so it was a dark entry) but we were too tired to complain or switch again. Stayed for 2 nights, will not recommend this place.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Frank F Thank you for sharing your feedback with us your business means a lot to us. On behalf of our entire team I would like to apologize for not exceeding your expectations. I know how upsetting burned out light bulb and broken hair dryer can be. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

I stayed at the Best Western San Diego/Miramar Hotel for one night while in town for a quick trip. I picked it because of its proximity to a family event. The hotel staff was very friendly and helpful. The room was clean and well-maintained. The wireless internet connection worked very well. The surroundings were quiet and the bed comfortable. The breakfast which was included in the price was standard and good. I have nothing but positive comments about my stay here.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear DRByul Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and that you found our team to be friendly and helpful. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotels promise. Thank you for your positive feedback in regards to your stay. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

I have stayed two different times because my son goes to UCSD and it just keeps getting better. It also has an area you can bring your pets. This is awesome deal for all and a nice place to sleep. I am middle class I dont need the red carpet and the red carpet price I need a nice place to stay while i visit my son and this is it. Thanks to a wonderful staff, price and location

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear VictoriaZ462 Thank you for your feedback regarding your stay at the Best Western San Diego Miramar.We are delighted you enjoyed your stay with us and that this location is near the base where your son is station at. We are please that have been able to offer better and better service each time that you come back. We are always working hard to provide a good product and good service. Thank you for the opportunity to keep serving you. We hope to see you in a future visit.

Went there for a night hoping to get good value hotel after previous great experience at the Santa Barbara area with BW. The location is about 20-25 min from San Diego Downtown. the price included breakfast. I did not enjoy my stay for the following reasons: 1. Location is not nice; traveling with small kids - did not feel comfortable having them there. 2. Bed quality - very poor; hard and not comfortable; was waking up every 1-2 hours from the pain. Suffered from back pain the next day. 3. Noise: lots of noise from the approximate room and pool area around 12am; people we hearing loud music and smoking weed in their room. Approached reception - they were responsive and after 15 min it stopped. 4. At the morning I was mentioning these issues but got a very cold response from the staff members. Other stuff: 1. Room was OK - a bit of dense oder but not severe. Has a separate sink from the shower in the room; personally I don't like it. 2. Breakfast - OK; not the best but not too low.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Nadav G Thank you for sharing your feedback with us your business means a lot to us… On behalf of our entire team I would like to apologize for not exceeding your expectations. . Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

We really enjoyed staying at this place, we were close to all things, the beach, the shops, and the restaurants, and easy access. I would recommend this place, and we've stayed more than once. It's a very nice place.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Cherylk16 Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us. We hope that you keep us I mind for future bookings. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

Stayed at the motel on business and I was pleasantly surprised, it was easy to get to, clean and comfortable. I really enjoyed the fact that I could park nearby my door and did not need to go through a lobby. I really enjoyed the breakfast and since I was there for the week, I enjoyed the fact that they changed up the menu every couple of days.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear RJ_from_PA Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us. We are glad to hear that you found or hotel to be clean and comfortable. With some of our rooms facing the parking lot it is easy for guest to park in front of their room. Very easy access to the parking lot via some of the rooms. We changed our breakfast menu every 2-3 day to give our guest a variety. This allows our guest who stay more than 1 or 2 days to have something different, not just scramble eggs and sausage every day. Thank you for your positive feedback in regards to your breakfast. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

We stayed for 3 nights. The room was clean. Although the carpet could use a shampooing. The property was nice and clean. All the staff, from the front desk, to the cleaning staff, and ladies serving breakfast, were polite and pleasant. I did not come across one staff member that looked like they were upset. Everyone seems to enjoy working at this hotel. There is no road noise, no airplane noise, but the walls and windows are thin. So you can hear guests at all hours. All in all, I will definitely look onto booking this hotel in the future.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Ricardo D Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and that you found our team was polite and pleasant. We will work on the one staff member that seemed upset. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotels promise. The hotel is very quite hotel unless you are here during the air show then it tends to get noisy with the blue angels flying all over Miramar. This is the only time you do really hear noise at the hotel. Thank you for your positive feedback in regards to your breakfast. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

Hotel room was clean and comfortable. Convenient location right near freeway access, easy spot to head anywhere in the San Diego area from. Staff was very friendly, polite and helpful. Would stay here again.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Nathaniel T Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and that you found our team to be friendly, polite and helpful. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotels promise. Thank you for your positive feedback in regards to your breakfast. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

I was very pleased with this hotel and all the staff! I would recommend staying here. A++++ Customer service! The room was nice and the beds were comfortable. The staff was friendly and informative. We like to stay at Best Western hotels when we travel for business and pleasure and this one in particular was one to remember and we will stay here again when we travel in this area.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Lashea W Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and that you found our team to be so welcoming. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotels promise. Thank you for your positive feedback in regards to your breakfast. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

I unexpectedly had to stay in the San Diego area. The VA hospital staff suggested staying with you. I called and got a room close to the elevator. The room was large, well maitained and very clean. The staff were are very nice and accommodating.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Stretch100 Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us. We are one of the only hotels that works with the VA hospital. We offer discounted rates for any veteran that is coming down for procedures or a follow up. We are very proud to be able to offer lodging to our veterans. . Thank you for your positive feedback in regards our staff. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

When looking for a place to stay for the air show, you couldn't make a better choice. It's not only a good choice for the air show however, the staff are friendly, rooms are clean and quiet, parking is free, they have a pool, they'll make you breakfast and getting around San Diego from there is easy.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Steve Z Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us that our location is a prime one for the air show. We are able to see the blue angels flying right from the East side of our building. We are lucky to be so close the MCAS base. Thank you for the kind words about our staff. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

Stay here every year for the Miramar Air Show and coudn't be happier. Comfortable Rooms, Nice Pool Area, free breakfast! It is also convenient to of course Miramar as well as many local restaurants and shopping establishments.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Craigstrom Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and found that the hotel to be comfortable rooms, nice pool area. Thank you for your positive feedback in regards to your breakfast. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

We stay here once a year when we go to the Miramar Air Show. It's the closest hotel to the base and a great spot to preview the Blue Angels practice the day before the show. The rooms are clean, updated, and comfortable. The cost is high for the quality of the hotel but that may be due to the high demand on this weekend. The parking lot is cramped and crowded. The pool is cold as it's always in the shade. The staff is friendly and capable. No complaints.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Rhondalette Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us found our rooms to be clean, updated and comfortable. The prices can be high during these high demand days such as the air show. We try to price our hotel according to the demand and price rage for our surrounding hotels. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

Went well from the start to the end. Great location. Great staff. Was welcomed in the morning at check out by Great management. The stay met all of my expectations. Parking was in front of my unit for easy access.

My stay was great at the hotel , staff is very informative and friendly. The size of the room and bathroom was pretty decent . They have smoking rooms which was great for me as a smoker . I used uber to get around . there are some nice restaurants near by.Overall a very nice stay.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Rimi G Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us. Yes we still do have some smoking rooms for our guest that like to smoke in their room. Uber is a good way to get around this area if you do not want to have a rental car. We do have some nice restaurants here in the area. We are glad to hear that you enjoyed your stay.

I really enjoyed my stay at this hotel . Room was very nice , big , & very clean ! I would definitely stay here again ! Juan , manager is a very nice person ! Housekeeping was very polite also , apologized for knocking on my door so early to clean the room .

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear: Linda R Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and that you found our team to be so welcoming. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotels promise. Thank you for your positive feedback in regards to your breakfast. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

My stay at this Best Western was really great. All the staff at this Best Western was very friendly and very helpful. The room was very clean when i checked in and the maid cleaned the room everyday. The breakfest was very hot and very good also. I really enjoyed my stay there and the price was reasonable also. Would stay here again at this Best Western Hotel.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear: Joseph I Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and that you found our team to be so welcoming. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotels promise. Thank you for your positive feedback in regards to your breakfast. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

We spent 12 nights at this BW. The first night, the A/C unit was like a Mack truck idling inside the room. We asked the front desk next morning for a fix or a room change. Within an hour or so, maintenance was checking out the problem and told us they would replace the unit. When we returned that night, it appeared to be a new unit and was blissfully quiet (well, as quiet as those things get). Nice job! Breakfast was crowded a couple of times but mostly OK. Selection was good - the usual waffle makers, cereal, fruit, pastries, bread, muffins, yogurt, small hot buffet - varied parings of scrambled eggs, omelets, sausage, potatoes (and inexplicably once, baked beans). Decent quality and efficiently maintained. The room was clean and quiet (some traffic noise in the morning). There were elephants upstairs but we never heard their voices. Biggest negative would be parking. There is simply not enough of it and it is packed tighter than an Olympian's spandex. Still, we always found a spot SOMEWHERE, even in the spots by the front entrance marked "15 minute parking only". The front desk acknowledged that was OK. Overall, this was a very decent value for the price and I would have no qualms about returning.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Steve7028 Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and that you found our team to be so welcoming. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotels promise. Thank you for your positive feedback in regards to your breakfast. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

Housekeepers need retraining in proper health conscience cleaning. Using the same towel to clean the toilet then the sink counter means possible health problems. Microwave not cleaned and questioned if floor vacuumed. Very poor. Only surface cleaning. It would seem no pride in their work.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Robert C Thank you for sharing your feedback with us your business means a lot to us. On behalf of our entire team I would like to apologize for not exceeding your expectations. I know how upsetting cleanliness can be. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Love this place, I always try and stay here when working in the San Diego area. Near freeways, easy access to everything. Rooms are clean, housekeepers do a great job. All staff is friendly and they have a good variety of breakfast items.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Robert T Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and that you found our team to be so welcoming. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotels promise. Thank you for your positive feedback in regards to your breakfast. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

We stayed here for a weekend to visit my son who's in the Navy. Upon arrival, everything appeared to be neat & clean. However, the ceiling had stains & the carpet was very dirty. I walked around barefoot the first night & my feet became dark & dirty. Didn't walk around barefoot after that. We weren't looking for anything special. The stay there got the job done. Staff was friendly & stay was calm & quiet. Convenient that parking was free & right next to hotel (as many hotels around the area didn't have parking or charge for parking). Breakfast was decent. Would recommend to others as an average stay if you just want the basic lodging.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear: Lsy Y Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. I am sorry to hear that the ceiling had stains and the carpet was dirty. I will be forwarding your comments to maintenance department so they are able to correct these issues in the room that you stayed in. I am sorry about these two issues we will work on correcting them. I am pleased to hear that your staff was friendly and calm while they interacted with you. Our hotel is free and it is located around our hotel. Thank you for choosing to recommend our location to other guest. We appreciate it.

We chose this place because it was close enough to San Diego during Comicon without being insanely expensive. We were not intending to attend Comicon but went to SD to drop our daughter off at the airport and make a little vacation weekend out of it. It is in an area where there are multiple breweries for which my husband was happy. The room was adequate. The breakfast was fair. The swimming pool was inviting.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear: Robin H Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with the hotel. We are glad to hear that you were able to use the hotel for your mini vacation after you dropped of your daughter at the airport during the comic con week. San Diego is know for having a fair amount of breweries in the area. Glad that your husband enjoyed it. Thank you for your positive feedback in regards to your breakfast. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

The outside is not impressive, but the rooms have been recently renovated and are immaculate from bed to bath. Wifi is good. Certain rooms are noisy due to heavy traffic outside. Management provides sympathetic attention to guest needs.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear arthurwhittington Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us, our hotel is an older hotel but our staff does there best to make sure that everything is clean and working properly. Our WIFI has been upgraded and it is able to provide internet services to as many devices as any guest may have. The hotel is right of a freeway exit and there are times that the noise can be elevated based on heavy traffic. We do our best to coupe with the noise issues. Thank you for choosing our hotel and we appreciate your feedback.

We stayed at the BW because is was the closest to San Diego without being too pricy. Room was good and the King bed allowed for a couch area. PTAC needs servicing and the walls were thin. Breakfast was solid. Overall a great room for the price and well located for all of San Diego.

BWIM-Manager, Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Michael E Thank you for feedback regarding you stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and that you found our hotel rooms not too be too pricy even during comic con. I am glad to hear that you enjoyed our breakfast and thought that it was solid. We will have someone take a look PTAC for the room that you stayed in. We want to make sure that all of our equipment to be working properly. Thank you for choosing our hotel and we appreciate your feedback.

this was a great place to stay clean and affordable very quiet close to the location I needed to be also the front desk was quick to help out with getting my rewards towards my stay!!! very pleased on the whole stay would stay again when I go back to cali

The hotel does show some wear, it is in the north part of the city and quite some distance from the ocean/beach and other major San Diego attractions. It is clean and comfortable and, the price while high is competitive for the area. We were there on extended family business and remained in the Mira Mesa area 90% of the time for which it was ideally suited. The hotel is surprisingly quite despite being close to the Marine Corps Air Station. I can remember only hearing a plane once while there. I thank the staff for their good work. This will be come our choice hotel for family visit to San Diego.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear DCMahan Thank you for taking the time to review the hotel we appreciate your feedback. If you are going to be in the Mira Mesa or Marine Corps Air Station we are the perfect location. We are located 5-10 minutes away from either location. The planes seldom fly around the area. The majority of their flying happens in October when we have their air show every year. I glad to hear that staff is doing a good job. We look forward to seeing you in the future. Thank you for the feedback.

Recently stayed for 3 nights on our first leg of our 3 week road trip. Pleasant area on the Marina loved the views out the front, nice walks along waters edge lovely little pier as well. Room was large, comfortable, clean, and had everything you needed. Didn't use any of the amenities i.e. pools etc but looked nice.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear billyroo Thank you for taking the time to review the hotel but this review might not be for our location. We are not close the Marina. We are the Best Western in Mira Mar. I just want to make sure that the right property is getting your review. I know that they would appreciate your review.

It looked really good in the pictures but in reality renovations are needed. It is relatively old and worn. Many rooms allow smoking, so be prepared to get one of those. The bath tub was a complete disaster, we did not want to shower in that. I felt the need to rub the sink with disinfectant wipes before using. While the mattress is comfortable enough, the sheets don't fully cover them and the blanket and its covers is gross. I will avoid Best Western for the future. You just never know what you get because they have no standard. There are other hotel chains that have a 100% satisfaction guarantee that don't even allow these things.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear badgercity2018 Thank you for sharing your feedback wit us your business means a lot to us. I would like to apologize for not exceeding your expectations. This hotel does have smoking rooms for guest that still would like to smoke in their room. The hotel has 104 rooms and out of does 104 seven of them are smoking. We try to cater to different types of guest. I sorry that we lost your business as a hotel and brand. I hope in the future you can reconsider.

The Hotel staff was very accommodating. I was there for a business meeting the next day and I accidentally booked a smoking room, but wanted a non-smoking room. Manu, was a big help and got me into a non-smoking room for the night at the same rate. The room was clean, and everything worked as it was intended. I was also pleased with the quality of the complementary breakfast. I will definitely stay with them again.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted that you enjoyed your stay with us and glad to hear that Manu was able to accommodate you to a non-smoking room. Our staff is always working hard to make sure that you provide cleans rooms, welcoming staff and to make sure that the everything is working properly in the room. Thank you for choosing our hotel and we will see you in your future bookings.

Another quick and easy trip to San Diego found me at the BW Miramar. Check-in and check-out was efficient, as always. Everyone is personable and professional. Internet worked just fine, room was comfortable. It's not the Ritz, it isn't meant to be, just a good place to get a decent night's sleep that's very centrally located. My only

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Inyogirl Thank you for taking the time to review the hotel we appreciate your feedback. We are pleased to hear that you enjoy your stay at the Best Western San Diego Miramar. We are always working hard to make sure that your check in and check out are quick and efficient. With recently have upgraded our WIFI service at the hotel and it has made is much faster for all our guest. Thank you once again for staying with us and hope to see you in a future visit to San Diego.

Stayed three nights for a wedding in SD. Fast and friendly check in. Breakfast was great! The staff works very hard to make sure we all get what we want!! Thank you! Clean rooms with the house keeping staff making sure again, our needs are met! Thanks to them!! Pool, pool deck and tables and spa are VERY, VERY CLEAN! Our electrical outlet in bath area for hair dryer went out. Called the front desk and Miguel showed up SO fast to replace the entire outlet without cause. He knew exactly what needed to be done and proceeded to repair it so efficiently!! Thank you Miguel... we were getting ready for our Granddaughter's wedding and I sure needed that outlet!! He saved me!! Lots of different places to eat within a short drive and close to the 15 freeway!!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Cherylw71950 Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and you found our team to be fast and friendly at check in. Our front desk staff does work hard to make sure that you get what you want during your stay. Our housekeeping staff keeps our rooms clean and make sure that you get what you need during your stay. I am pleased to hear that our staff was able to communicate efficiently to Miguel that issue that you were having in the room. Miguel does have many years of experience in the field and he can tackle on issue at the hotel and resolve it quick. I hope that you had fun at your granddaughters weeding. Thank you for staying with us and hope that you consider us for future bookings.

They offer a good rate and the our room was clean and nice. But there is a reason for everything. This hotel is quite isolated. Not much choices to eat in the area unless to drive somewhere except there is an ihop across the street. The hotel is also surrounded by large streets on every side (except one) which could make it noisy for light sleepers. Night front desk clerk was rude. I had problems trying to log into their computer to get my boarding pass. I asked for help and she just said "use the other computer." I tried and that didn't work either, so I went back to the front desk but she disappeared. Her attitude was "don't bother me" so I didn't.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Arnold T Thank you for sharing your feedback with us, your business means a lot to us. I would like to apologize for not exceeding your expectations. I know how upsetting rude staff could be. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience to guest in the future. I hope that you consider staying with us again so that we can have another change to provide you with a superior experience.

The hotel was in a good location and easy to get to. The hotel staff was very friendly and knowledgeable. The rooms were clean and updated. My only concern was that the sheets were so wrinkled that Im not sure that they had been changed. Perhaps it is a new trend, but I prefer clean, crisp sheets with no wrinkles. We decided we were so tired that we didnt care and the bed was very comfortable. There was a simple breakfast bar provided which we did not take advantage off.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Julie M Thank you for taking the time to review the Best Western San Diego Miramar we appreciate your feedback. We are delighted you enjoyed your stay with us and that you found our team to be friendly and knowledgeable. We are pleased to hear that you found our rooms to be clean updated. Our housekeeping staff is always working hard to maintain our rooms clean. I am not really sure why the sheets were not crisp but I will forward your comments to our housekeeping department. We will use your comments to improve. Thank you for staying with us and hope to see you in a future booking.

Stayed for 3 nights - the rooms were comfortably appointed and clean. It's nothing fancy but perfectly suitable for easy access to highways and to Miramar MCAS. There is noise - but you have to remember it is next door to an Air Station! I would like to call out Emma in houskeeping - she was terrific!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Debbie Z Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted to hear that you enjoyed your stay with us and that you found our rooms to be comfortable and clean. Our hotel is one of the only hotels that is near the MCAS, we are right off the 15 freeway on the Miramar Exit 2 lefts of the freeway and we will be on the right hand side. Being near the air station we do occasionally get noise from the plains that fly over the hotel area, but it rarely happens. I will go ahead an make sure that Emma gets properly recognized for the service she provided to you during your stay at the hotel. Thank you for your feedback and hope to see you in a future booking.

It was a decent Best Western. But had a rough night sleeping as a result of neighbor noise, then late night (4am) pool party. Rooms are okay, beds comfy enough, property nice, breakfast was just okay.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear DrVentura4 Thank you for sharing your feedback with us your business means a lot to us. We pride ourselves on being a quite business hotel. On behalf of our entire team I would like to apologize for not exceeding your expectations. I know how upsetting noise can be. Your satisfaction is important to us and we will be using the feedback you gave us to implements improvements to ensure we offer a better experience to guest in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

We had an awesome stay for 3 nights. Everybody was helpful and accommodating. We arrived late at night and we were welcomed with quick checked in and and helped us with our luggages. Clean facilities and got a big beautiful room on the first floor. Even got a bonus Sofa Bed. Great buffet breakfast! It was an awesome stay and will definitely go back again. Real nice friendly staff.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear bvillap2018 Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us and that you found our team to be so welcoming. We pride ourselves on our customer service, it is great to hear that our team were able to assist you and deliver our hotels promise. Thank you for your positive feedback in regards to our customer service, cleanliness of the facility and our Great breakfast buffet. We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

This hotel is old but well maintend. My room was clean and well stocked. This room has sofa bed, business desk and chair, microwave, fridge, coffee maker, iron/board and large screen tv. WiFi was very good and breakfast is free.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear teggy01 Thank you for your feedback regarding your stay at the Best Western San Diego Miramar. We are delighted you enjoyed your stay with us. Thank you for your positive feedback in regards to our old but well maintained hotel. I am glad to hear that all in room amenities were to your liking. We recently upgraded our WIFI in the entire hotel I am glad to hear that it was worth he upgrade . We appreciate you taking the time to write us. Thank you for choosing our hotel and we look forward to seeing you on your next stay.

I was happy with the room it was clean, the service provided was good the breakfast was really good the internet was really good the people were polite and professional. The location was perfect. I just did not like they don't have some one to pick me up at the airport I was scammed by the taxi driver. I feel it should be offered in a package to the a room.

This hotel is now at the top of my list. This was the first time that I tried to find a place that accommodates smokers. What was amazing was that the room didn't smell smoky at all. Overall, the entire place is incredibly clean and the staff go out of their way. For one, my room attendant was extremely attentive to my needs. It is impressive that the staff begin their rounds early, and it is easy to schedule room clean-up at a desirable time. Sonia was the best in making sure everything was clean and in tip-top shape. Reception is also extremely easy -- no one sits around while you are waiting at the front desk -- they do everything to ensure that their guests are taken care of. Overall, this is probably the best value in San Diego.

The hotel is clean and well maintained. When we had to extend our stay for a few days due to work, Evelyn at the front desk was very helpful. There are good restaurants nearby, and there is convenient access to the city and surrounding areas. Overall, a very enjoyable stay.

Awesome stay all around the prices were greats compared to other similar hotels in area for quick last second booking for 3 nights. They allowed our small dogs to stay in a available suite for pets for a great nightly rate. Would highly recommend for simple clean room and good rates. I had accidently left my brand new 3 series apple iwatch in the room and I believed to had left it in the pull out couch bed and my family had forgot to look and checked out of the room already without the watch or looking. I thought it was gone for good. But good thing Sulema was servicing our room and was able to find the watch tucked away it was in sofa bed hidden. She is a life saver and very awesome I appreciate her returning my watch. It was a gift from somebody special to me and I use at work daily. Thanks million Sulema... (PS she also had our room nice and clean and restocked room supplies as needed to make our stay as comfortable as possible. Customer service was a 10 out of 10) Thank you.

Clean and comfortable, these rooms are 1/2 the price of the hotel across the street. While checking out my wife noticed her license missing, after a thorough search.....nothing. Within 2 hours we were called by the owner of the hotel Mr. Patel to inform us the license had been found and he was mailing it back to us. Thank you.

This is not a high end hotel. But it's clean and well maintained. The bathroom could do with a facelift. But I would stay here again if my budget required it. Location is okay, but it's not really walking distance to anything other than a few fast food restaurants and gas stations.

The staff is friendly and very helpful. The room was clean and quiet. They have a small buffet for breakfast in the morning near the lobby. I highly recommend this place for a stop over. Super great if you have kids or grandkids! Happy travels!

Compared to other hotels we checked in the area, this hotel is well priced. The wi-fi and TV worked great and they offer a free breakfast. Easy access to the 15, too. Nothing stands out as an OMG, but as a generic inexpensive hotel, you get your money's worth.

I had to take care of business in Chula Vista and San Diego (2 seperate locations). I really like the location. I am only 30 minutes from all 3 locations. Plus when I need to drive back to San Francisco I'm on the freeway back out of town in less than a minute. I have stayed here several times over the last 3 Years and everything is always consistent, clean and accommodating.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Scott B Thank you once again for using our hotel for your lodging needs. I am pleased to hear that you continue to use are hotel. We keep working hard to make sure that you always have a pleasant stay. Thank you for the feedback.

I was booked this hotel for a 1 night stay for work. The lobby was actually very nice and well decorated/spacious. The front desk associate was also very friendly and helpful. I was placed in a room in the very back which was a little sketchy for me since I was staying by myself. I walked in and the room WREAKED of old lingering cigarettes. I was immediately ready to walk out. Idk if this hotel has any type of smoking policy but I've honestly stayed in motels that smelled better than this room. The room in general was pretty dingy and the red carpet was gross. I didn't even want to touch the light switches especially in the bathroom. In all honesty I didn't even end up staying the night. I really had no expectations that any other room they could offer me would be any better so I left. Thankfully my family that lives in the San Diego area came home early from a trip out of town so I was able to stay with them instead. If you have an option stay somewhere else unless you're okay with suffocating from the disgusting smell of old dirty cigarettes then feel free to take advantage of the free breakfast in the morning. 2 stars for the nice lobby and friendly front desk associate.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Bright spacious lobby, great guest services, clean, comfy room and hot breakfast what more could you want . . . I was pleasantly surprised by this hotel. I go to San Diego a lot for business and usually dread the hotels and the rudeness of the staff at the hotels in hotel circle or downtown. This time I opted for staying at this hotel closer to Miramar based on another parents suggestion. The staff were a delight during my 10 days there. They were friendly and more than helpful. It was nice to be treated so well by the General Manager and his other staff. Thanks to them I had an enjoyable visit with my son and was able to catch up on my reading by the pool.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Lorena G Thank you for taking the time to review the hotel we appreciate your feedback. I am pleased to hear that you enjoyed our spacious lobby and guest services and the facility overall. I am glad to hear that you were able to enjoy your visit with your son at the hotel. Thank you for staying with us. We appreciate your business.

Room was good, Beds were comfy and worth every penny. Free parking and free internet was a plus. decor a little dated and AC was a little dated. Need better coffee. undrinkable. Hotel is convenient since its close to the freeway but not to close

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear chrisbk4727xr Thank you for taking the time to review the property we appreciate your feedback. I am pleased to hear that our beds were comfortable and worth every penny. Thank you for staying with us and hope to see you back in the future.

Bright friendly Lobby, wonderful guest room spacious and comfortable. Good internet WiFi, decent breakfast. Staff were all like friendly. Some extra touches like offering soy milk in addition to regular milk for breakfast.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Walter Thank you for taking the time to review the property we appreciate your feedback. I am pleased to hear that you enjoyed your stay at the hotel. We hope to see you in the future.

Great bunch of people work here, everyone greeted me with smiles, the room was large, clean, and I felt like I could walk around in bare feet! breakfast was adequate especially since its free, I took advantage of it and was pleasantly happy. Overall I'll be looking at their hotel first when I'm working in the area. Thanks for a clean comfy stay.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Jon E Let me start by wishing Happy Holidays, now thank you for staying with us. I am very excited to hear that you enjoyed your stay at the hotel. I will forward your comments to the hotel staff. They will be delighted to hear them. Thank you for staying with us. Hope you have a good new year.

Staff obviously not familiar with their own best western rewards programs. Was unaware that members have recognition programs and rewards program points allow for certain accommodations. Was not impressed with the staff

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear stevenhX2303EU Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Staff was extremely helpful. Breakfast was great for a buffet style. Facilities were clean and inviting. Check in/out process was easy. Great value and close to major attractions. Will definitely stay here again. Thank you!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Kevinlittle79 Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Conveniently located near MCAS Miramar, within convenient walking distance to Well Cleaned & Maintained, Personable staff dedicated to providing a pleasant stay. Nice breakfast selection well stocked for a quick getaway in the morning.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear R8986YOricks Thank you for completing the survey regarding your recent stay at our property. I am glad to hear that the proximity of the hotel to the MCAS Miramar allowed us to serve you. Our staff is always to here to provide the best service that we can. Than you for staying with us.

The customer service was acceptable. The hotel itself is older, and overdue for a re-model. The refrigerator was very loud, the carpet was marginally clean, and there was a smell of urine around the bed area. I usually subscribe to the "you get what you pay for" adage, when it comes to hotels. I took a chance with this one($90 per). I got what I paid for...

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear M3044HSphillipb Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I would spend a little more to get a nicer room and better food somewhere else. For the money saved it really was not worth it. The employees were not overly friendly. The location is pretty central to everything you want to do and easily accessible from the freeway. The rooms smelled musty and were not overly clean.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear O9332BKheatherm Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future

I was not verily impressed by the Best Western. However, I stayed at the Hilton a few nights before and that was like a resort for about 10 dollars more. I mean I will say the lobby is really nice, but I felt like I was in a hospital bedroom when I got to the room. Maybe because it was a handicap room? Either way, I guess overall I'd say worth a night but I wouldn't do it again for 10 bucks more there is a Hilton 9 miles north that feels like a resort.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future.

I stay here when I have business in the San Diego area. This last stay I left behind in my room a much needed medical item. Manu and his crew went out of their way to send it to me the next day so I would have it in time. I always have a terrific stay here and the staff is always helpful, courteous and friendly.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Susan Thank you for completing the survey regarding your recent stay at our property. It is always a pleasure to have you stay with us Susan. I am glad that we were able to ship that item to you in a timely manner. We will see you again when you come back.

The room was clean and simply furnished with good use of the available space. Customer service was good. Whatever complaint we had was taken care of. For e.g, when the Internet slowed down, they offered to change the room for us.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Samuel A Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

The Best Western Miramar in San Diego was a nice place to stay for a very reasonable price. Staff was very accommodating. Breakfast was better than I expected. Will definitely use Best Western wherever I go. Great value!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear jamesmO4459MC Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. I am please to her that you will be using Best Western for your future bookings. We are always working to hard to provide good value at this property. We will be here if you decide to come back to San Diego. Thank you for staying with us.

I always stay at this Hotel while on business in the San Diego Area. I always have a clean room and a friendly and courteous staff. I would recommend this hotel to anyone in the area. I always stay at Best Western and am a Platinum member.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear paulhF7965PC Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are pleased to hear that you keep returning to the property for your lodging needs. Thank you for recomenidng our property to other BW rewards members and guest. We hope to see you again soon.

The check-in experience was very well handled and efficient. Diane was great answering my questions. She also gave us a restaurant guide to assist us during our stay. The room was clean and we loved having the refrigerator and microwave for use during the stay. check out was efficient and fast.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear jacquelinebW681TP Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Attended the Breeders' Cup in Del Mar and stayed here due to location. Due to a later flight, we had to check in near 11pm. The front desk personnel was very friendly and attentive. He gave us all of the information necessary about the hotel & accommodations. Our room was spacious, even had a couch. TV was new and had a number of channels. Most of all it was CLEAN. Also had a complimentary breakfast which included eggs, sausage, cereal(s), waffles and other items. Also had different beverages and plenty of seating. Food wasn't fantastic by any means, but what can you expect? Close to main roads, Interstates and all major locations (downtown, airport, Del Mar track, Torrey Pines, etc)

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Dave A Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Hotel was very clean and staff very The hotel was very clean, and all of the staff were friendly. The breakfast was typical, but served hot with a nice selection of items. Location is good. Can get to any ppart of San Diego within 15 minutes or so.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Jim Thank you for taking the time to review the hotel we greatly appreciate your feedback. I am trilled to hear that you found our hotel to be very clean and our staff friendly. Here at the hotel we strive to provide a good product and good customer service. I am glad to hear that you liked the facility. Thank you for review and hope to see you again.

If you have a lot of luggage, expect to be placed all the way on the third floor. Also, if you check in late, expect to be placed in the worst room they have, which faces the freeway. And lastly, if you mention you will be sleeping in, expect them to schedule AC repair for that day and a dozen large men will stomp around on your ceiling waking you up.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear shanew529 Thank you for taking the time to review the hotel. We appreciate your feedback about the hotel. I am sorry to hear that you did not a pleasant stay while staying with us. We will take your comments and use them to improve our service. Thank you for feedback.

Every stay at Best Western is nice. The rooms are roomy and comfortable. Nice towels. The decor is updated and modern. Parking was right outside of the room door and the exterior of the building was kept clean.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear 405delias Thank you for taking the time to review the hotel. We greatly appreciate the feedback that you are providing. I am glad to hear that the rooms were roomy and comfortable. We have upgraded our towels to a more softer better brand. The rooms that are in the first floor are very convenient for some of your guest. It provides and easy access to our parking lot. You can even park in front of your room. Thank you for the feedback.

CAL FIRE needed a place to house a large strike team and Best Western was amazing!! They took really good care of our Firefighters for 14 days. They made them feel welcome and even chatted with them in the evenings. Our Firefighters told us their rooms where always clean and they always had fresh towels and has many pillows as they needed. We went daily to pay the bill and the staff was always friendly and helpful. Juan, Diane and Mr. Patel always greets us with a smile and processed our bills quickly and efficiently. We will absolutely use this location again.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Dotties555 Thank you for taking the time to review the property. It was a real pleasure having CAL FIRE here at the hotel. Your firefighters were awesome. They were always very respectful to all of our staff and guest. Please do not hesitate to come back if you need any rooms. Thank you CAL FIRE and all the firefighters for all the hard work that they do for us.

This is a comfortable hotel located approximately half way between San Diego and Escondido, just outside the gates of Mira Mar MCAS. The rooms are decent sized, the beds are comfortable and the staff is friendly and accommodating.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Mike P Thank you for taking the time to review the hotel. I am glad to hear that you enjoyed your stay at the hotel. We hope to see you in the future when you come down to San Diego. Thank you for staying with us.

Staff, especially the Manager there is very kind. We stayed at this hotel for the second time due to my son having eye surgery again. We didn't know what time we were going to leave the hospital. The Manager made every effort to ensure we were able to get a late check out and was very patient with us. When we finally checked out at 2pm, he remembered to ask how my son was doing.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear 11nikkil Thank you for taking the time to review the hotel. I am glad to hear that we were able to help you while you down here for your son's surgery. We are glad to hear that we were able to help. Thank you for staying with us.

The staff is amazing. So friendly and helpful, every single person working here is doing a great job. The breakfast is pretty good. Freshly made waffles you get to make yourself. So yummy. The rooms are clean and the beds are comfy. Id give a 5 but the bathrooms are a little small and older. There has been plenty of free parking and we had 2 vehicles. Great rates cant beat them. I work from home and was able to print several items for work from their business center. Worked out perfectly. Also did a load of laundry, again smooth sailing. The fire department staying here didnt hurt the scenery :) God bless em! Id recommend.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Jordan M Thank you for taking the time to review the hotel we appreciate your feedback. I am trilled to hear that our staff is amazing. They work hard each day to offer a friendly and efficient service to all of our guest. I am glad to see that their hard work is paying off. The make it on your own waffles are awesome a lot of guest enjoy them. They can make between 1-4 waffles at a time. Perfect for feeding kids. If they do not like too many waffles. They can chose to eat just 1 or 2 waffles. Thank you for staying with us.

Overall staff seem to be on robot mode with no consideration for others. The breakfast at this one compared to most best westerns was meek. The property, pool, and rooms were clean and the general area seem to be safe

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Rick F Thank you for taking the time to review the property. I am sorry to hear that our staff was in robot mode. We train our staff to be polite, courteous and efficient towards all of our guest. Sorry that it was not the case this time around. I am glad to hear that the property, pool and rooms were clean and our public areas seemed safe to you. Thank you for the feedback.

We stayed for 6 nights to attend events in the area and visit friends. The hotel was clean and tidy, the staff were helpful and fast to respond to any requests. We would stay here again if we needed to be in the area.

You get everything you need for an overnight stay and complimentary breakfast. If you need anything extra you can request it. I purchased the 2 beds room and the room was well prepared. We didn't need to request anything else.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear erikat101 Thank you for taking the time to review the hotel we appreciate your feedback. I am glad to hear that the room with 2 queen beds had everything that you needed for your overnight stay. Thank you for staying with us.

This place is in a shady area of town where you park at your own risk of being broken into. Men like to loiter in the parking lot which makes it uncomfortable as a single woman traveling on a business trip. This located is outdated and of poor quality. The breakfast are is depressing with poor lighting and rotting fruit in the bowls and no options for vegetarians or vegans. The non-smoking room I booked had a strong odor of cigarettes. The bed was very uncomfortable. The TV quality was pretty poor as it is just a monitor with a duplicated signal so If you're thinking of using your laptop and an HDMI cord to just watch Netflix from your computer, forget it because the remotes don't allow you press input. Please do not stay here. Ever.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear L1390WJvaleriap Thank you for taking the time to review the hotel we appreciate your feedback. I am sorry to hear that you did not feel comfortable while walking around in our parking lot. I will forward your comments about the breakfast items to our breakfast host. We want to make sure that we are putting out all fresh items every day. Our TV are locked they are not able to change the input option. They are only for our cable channels that we provide. Thank you for the valuable feedback.

Location in bad spot , lots of traffic Breakfeast was groose cofee was really bad location had lots of traffic furnature was damadged Carpet was nasty needs cleaning Toilet would not flush and leaked Bed sheets were nasty and dirty

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear anthonykhank1966 Thank you for taking the time to review the hotel we appreciate your feedback. I am sorry to hear that you had a bad experience while staying at the hotel. We will take your comments and work to improve our services.

Attending a conference in San Diego downtown I opted to stay here, 20 miles north to avoid $50 per day parking, etc. I was very satisfied with my choice. This is a well located economy facility. Its not luxury but it is a good value.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Sharon G Thank you for choosing our hotel while you were in San Diego for your conference. We might be 20-25 minutes away from most locations but compensate that by having reasonable rates and not charging for parking. We also do not impose a resort fee of any kind. We also offer a free hot breakfast for all or your guest. Thank you for chosing our hotel for your lodging needs.

Beds were uncomfortable. The room smelled musty, other than that the room seemed clean. It was perfectly located between all our destinations too. Hot pool was great after a long day of walking 7 plus miles.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear britty492 Thank you for taking the time to review the hotel we appreciate your feedback. I am sorry to hear that the bed was uncomfortable and the room smelled musty. I will forward your comments to our housekeeping department so they are aware of the issues. I am glad to hear that our hotel was perfectly located for the destination that you visisted while in San Diego. After a long day of walking 7 miles it is nice that you can relax in the pool. I am so glad that we were able to provide that service. Thank you for the feedback.

Stayed at this hotel for one night . It was clean & comfortable & the price was right. I thought the planes from Miramar airbase would be noisy but never heard plane noise while there. It was quiet & comfortable & fairly priced. Breakfast was included.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear TamaraB822 Thank you for taking the time to review the hotel. We appreciate your feedback. I am glad to hear that you found our hotel clean, comfortable and at a fair price. Being next to Miramar Airbase is not really an issue. It is rare to hear planes that are flying by. The only time that we hear the air planes is during their annual event ( Miramar Air Show) but most of our guest at here during that time frame are here for the air show. Thank you for staying wit us.

Nice hotel close to VA hospital in La Jolla. It's nice that they have a refrigerator and microwave in every room. I also like that breakfast is free and you don't have to pay for parking. All of your expensive hotels charge for everything including water!!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear j0nneej Thank you for taking the time to review the hotel we appreciate your feedback. We are proud to be one of the hotels that works closely with the VA hospital located in La Jolla. It is an honor to host our veterans at this property. Our Veterans have done so much for us and this country that the least we can do for them is provide lodging. For the convenience we do provide a refrigerator and microwave in the room. We do not charge for parking like other hotels do. We appreciate all the feedback. Hope to see you again.

Food was terrible. The room was noisy due to the air conditioning and the hair dryer nor in room coffee maker worked due to a faulty wall plug. It took two days to get it fixed. The parking lot was under construction and guests had to use on street parking.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Fred P Thank you for taking the time to review the hotel we greatly appreciate your feedback. I am sorry to hear that the air conditioner was noisy during your stay with us and also that the outlet that powered the coffee maker and hair dyer was not working. We will work on our repair time. It should not take us 2 days to fix the issue. We will work to improve so that this issue does not happen again. Our parking lot was being worked on. I am sorry about that. It was work that needed to be done and we tried to pick days that our occupancy was low. Unfortunately we did have to have some guest park in the street but also did work something out with the Holiday Inn and Quality Inn that they would allow our guest park in their parking lot overnight for the 2 days that the parking lot was out of service. Thank you for your feedback.

The best thing about this hotel was the guy that checked us in The room itself had a (sorry) urine smell The tub was very slippery It needed some sort of mat From Thursday till Tuesday there was a dirty towel laying under a drain and none of the staff picked it up

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear F3342PYdanielv Thank you for taking the time to review the hotel. We appreciate your feedback about your stay. I am sorry to hear that the room had a bad smell and that the bathtub was sleeper. We will take a look into the issues. I will let housekeeping know about the dirty towel that was not picked up. This is not how our housekeeping operates and we will work to fix this issue. Thank you for feedback.

There are many choices of Best Western hotels in San Diego. We chose this one because of the price, and we were not disappointed. Breakfast was good, although they occasionally ran out of items during the breakfast hours and were scurrying around to keep everything going. The room was good and the bed was comfortable. I especially liked the very roomy counter space around the bathroom sink. That isn't always the case. Good choice for a good price!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear michaelmW8512EU Thank you for taking the time to review the hotel. We greatly appreciate your feedback. I am glad to hear that the hotel offered a good price during your stay. We are glad that we did not disappoint you. Our breakfast room does get busy sometimes during busy days. We do our best to maintain it stocked but sometimes it is hard. Thank you for your review.

The rooms were damp and smelled like smoke and mold. The manager did not offer to move us or allow us to cancel our reservation. We stayed only one night and then had to pay for the second night even though we did not stay there. Very stubborn and uncaring general manager. Circular reasoning with an over focus on the almighty dollar. Super disappointed. Cleaning and desk staff are kind and doing the best they can. Manu the manager is the problem.

front desk staff was great. rooms were clean and comfortable. they actually came out to let me know where i could park as the lot was full when i got back in the evening. in a more industrial/commercial area, but easy access.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear canciod Thank you for taking the time to review the hotel. We appreciate your feedback. I am glad to hear that you enjoyed our staff and clean comfortable rooms. I see that you stayed with us on a busy day. Our parking lot can get pretty full when we have bigger vehicles or guest that bring more than one car. We do our best to utilize the parking spaces that we have at the hotel to accommodate all of our guest. I am happy to hear that our staff came out to help you with parking. Thank you for feedback.

BW hotel is a good hotel to stay in San Diego. It is very close to the high way, not even 2 minutes to hit the high way. Gas is just opposite to hotel and all types of food options with in 1 mile. There are lots of Indian restaurant so no issue of food for veggie s. recommended for stay.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear S9892FQamits Thank you for taking the time to review the hotel we appreciate your feedback. Yes, we are 2 minutes away from the highway and a short drive to many restaurants that are located in the Mira Mesa area. Down on Miramar Rd we also do have lots of Indian restaurants with a variety of food. Thank you for letting other future guest know about our property. We appreciate it. Thank you for staying with us.

Great customer service! Fast check-in/check-out. Rooms were extremely clean and very nice. Hotel staff were very firendly and helpful. The free breakfast was very good. Highly recommend this hotel when staying in San Diego.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear 443curtisw Thank you for taking the time to review the hotel we appreciate your feedback. I am glad to hear that you enjoyed the fast check in, clean rooms, staff and complimentary breakfast. We are always looking to provide good service and produtct. Thank you for staying with us.

It's so hot in San Diego lately and the room air con is so noise and we could not sleep and I had to turn off the air on after midnight and our room bathroom light was broke and they replace new one quickly but still the lights on and off constantly . When we arrived in the room smell old carpet .

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear rainbowinthesky1230 On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Again thank you for your feedback.

The room was spacious but the property is a bit older so the room had the "older apartment" smell. It wasn't a "bad" smell it just didn't fresh. Aside of that the room was clean and spacious I was actually surprised at the size of the room I was expecting something smaller for the price. It even had a couch. The shower was great almost instant hot water and plenty of pressure very clean bathroom also and no waiting for the water to get hot, that was great. The bed was comfortable and the linens were very clean and crisp. I actually slept really well. The free breakfast was actually a big surprise, I enjoyed it and the breakfast area had plenty of seating, coffee and the news was on. That was also a surprise and there was plenty of options for an included breakfast. I thought I would have to choose from toast or muffin, but they had eggs, sausage a waffle station where you make your own fresh waffles, toppings plus a variety of muffins and breads, juices etc. much more than I expected again. The only two downfalls to this hotel for me were the old property and the room not having a fresher scent and again the room didn't smell it's just that it reminded me of that apartment smell but my no means was it smelly or offensive in fact it brought back memories of my old apartment and I actually kind or liked it but was just expecting that fresh hotel room smell I guess. Overall my stay was better than expected and the staff at the front was courteous and friendly. Based on my experience I would stay at this chain again. I think the free breakfast is the real bonus here.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Lukesen Thank you for taking them time to review the hotel, we greatly appreciate any feedback from our guest. I am pleased to hear that the property was able exceed your expectations. Our rooms are farely big for the location that we are in. Our breakfast is something that we are always working to make better and better. I am happy that you enjoyed the breakfast. We will always make sure that our staff are providing service with a smile. Thank you for staying with us.

Over priced compared to where we stayed the night before. We stayed at Hotel Karlan-san Diego double tree by Hilton for $7 more on a Saturday. We stayed here on Sunday. First room had a blown outlet, with no power to night stand wall. Manager moved us into another room. (Thank you) Then, second room smelled like stail air. Took awhile to vent out. Shower drain was clogged, and had to wash down some small spiders. Staff was very nice.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Down99 Thank you for taking the time to review the hotel. I am sorry to hear that the 1st room had a blown outlet but I am glad to see that you were moved for the issue to be resolved. It looks like the reset was not enough to fix the issue. We are not pleased to hear that the second room air smelled stail. That is not what we want our rooms to smell like. I am glad to hear that you enjoyed our staff here at the hotel. Thank you for staying for staying with us and I am sorry about the electrical issues you had at the hotel.

nothing special, over charged, maybe because of the summer, thats why everything is over charged even in the middle of no where like this hotel, Thanks God, I was just passing, so one night was ok, but I won't recommend this to be your summer destination, I saw nothing around this hotel than highway, maybe because I wasn't looking.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear 572davinam Thank you for taking the time to review the hotel we appreciate your feedback. As of right now we are still in summer pricing. All the hotels in San Diego raise their prices during the summer. We are in the last week of summer and our rates while change once summer is over. Once again thank you for the feedback.

We stayed for two nights. The room was well apportioned and comfortable. I couldn't hear any noise from The neighbors. This place is popular with truckers and other professional drivers, but is not rowdy or run down. Breakfast in the morning was first-rate. The staff was fantastic, going the extra mile to see to our needs. My hat's off to them.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Elogam Thank you for taking the time to review the hotel. We appreciate your feedback. During the week we do have a lot of contracts with trucking companies. They stay with us Monday-Friday. Most of our drivers are regulars and they come to the hotel to sleep until they get their day started. I am glad to hear that you enjoyed your breakfast and our staff. Thank you for staying with us.

Generally a "trucker" hotel (lots of trucks parked on the streets and the lot), but very amenable to business travel and close to the busy La Jolla area. Staff always helpful and accommodating. I've been coming here for 3 years on my business trips and will continue to do so.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Y834COantoniod Thank you for taking the time to review the hotel we appreciate your feedback. I am glad that the location was close to your distanation and our staff was helpful and accommodating. Thank you for continuing to stay with us. We hope to keep offering good service to you.

We stayed overnight after a business trip. Hotel was clean, well stocked. Free breakfast was average, but room was small. They couldn't accommodate a late check out so we paid the extra night so we could keep room until 6 pm and paid for this at checkin. Around 5:45 Pm they called and told us we were occupying the room and didn't pay for it. After three calls they called and said they figured it out without an apology.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Michele D Thank you for taking the time to review the hotel. We appreciate your feedback. I am glad to hear that you found the hotel clean and well stocked. Unfortunately we are not able to do such a late checkout time. Our normal check out time is 11am. We give a complimentary hour to all of our guest. So they can check out at 12pm with no fee, but if a guest needs to checkout later than that we do need a add extra fee's. The fee's are done because we have to push our housekeeping back on servicing rooms. We offer a check in time of 2pm that is why we have to have most of our rooms ready by 2pm. So we can have the rooms ready for new guest. Our housekeeping leaves at 3:30pm on a daily basis. The room will not be rentable to any other guest that is why, if anyone needs a checkout time later than 3pm we need to charge a full night because that room will not be rentable for that day. We do understand that guest might have late flights etc, but we also have to take care of the hotel and any upcoming guest. Sorry that we were not able to offer a later check out than 12pm. Thank you for feedback.

We needed a place to stay for one night, and they had a vacancy. It is not necessarily a destination motel, but nice enough to leave your bags and explore the area as well as being a good value. The room was old style but clean. Bathroom was barely large enough to turn around (but also clean). Beds were comfortable. I believe there was an in-room fridge but I did not need one. We were on 2nd floor and elevator worked fine. Outside corridors. Complimentary breakfast served in the morning was satisfying enough and got me through the morning. It was perfect for what I was looking for, and I forgot to mention all the staff members we encountered were very friendly and helpful.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear BC8297 I am glad to hear that we had a room available for you when you needed a room in the area. Our rooms might not be the biggest but we try to provide all the small ameneties that every guest will need while they are staying in a hotel room. We do offer a refrigerator, microwave and coffee maker in all of our rooms. Our housekeeping staff is always working hard to make sure that we provide a good clean room for our guest. We do offer a complimantry breakfast to all of our guest at no extra charge. I am glad to hear that our staff very friendly. That is that type of staff that we have here at the hotel. They always have a smile in their faces. Thank you for the feedback.

My husband, my daughter, and myself stayed at this hotel. We came to a conference very close by to Landmark Forum for three days. For the most part, we were gone all day. However, it was rewording to get to our room after a long day. Our room was super clean, and provided all that was necessary to give us the comfort and rest we needed after a long, long day.The area doesn't have many hotels to choose from. However, from the three hotels Best Western was by far the best option. They matched the price, and there is no fee for canceling or for parking. It also included breakfast, and the room had a small refrigerator and a microwave plus a coffeemaker.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Irma T Thank you for choosing our hotel for your lodging needs while you came down for the conference in the Landmark Forum. I am pleased to hear that you enjoyed the services we provided at the hotel. We are always working hard to provide better price and services than our neighboring hotels. I am glad to hear that you consider us a better hotel than your neighboring hotels. It means a lot to me and my staff. Thank you for staying with us.

We made a quick trip to San Diego as my granddaughter was leaving for boot camp the following day. Manu was wonderful in helping me with my reservations over the phone. When I met him later in the day he was equally gracious. Thank you Manu! We only spent one night there so I don't have a lot of tips. The beds were comfortable and the room was clean and roomy with a fridge and microwave. We had adjoining rooms so it made it even more comfortable. We didn't have time to use the pool but it is close to rooms and others seemed to be enjoying it. This hotel is within minutes of MEPS so was excellent choice for us. The room rate was very affordable. The complimentary breakfast was very good. They offer waffles, scrambled eggs, sausage, and an assortment of hot and cold cereals. Manu and the staff treated us very well. I would stay here again.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Cecilia B Thank you for taking the time to review the hotel. We greatly appreciate your feedback. I am glad to hear that you enjoyed our staff services. Thank you for the kind words that you said about me. Very much appreciated. Thank you for staying with us for your granddaughters departure to boot camp.

Stayed here overnight when we went to Aquatica, about 30 min drive from there. The room was clean. They have mini fridge, iron and hair dryer. They serve complimentary breakfast which is a plus- make your own waffle, omelette, bread, cereal, oatmeal, pastries, coffee and juice. The only thing that night was it too noisy up until 11pm near their pool area. The a/c is kinda loud, but working.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear RNtraveler14 Thank you for taking time to review the hotel. We greatly appreciate your feedback. I am glad to hear that you chose our hotel in San Diego to visit our Aquatica water park in Chula Vista. It is good to hear that you enjoyed our breakfast with our omelets, juice, bread, cereal, coffee and make your own mini waffles. We are always trying to give our guest a variety of items in our breakfast room. I am sorry to hear that the hotel was noisy. Please in the future if you are having noise issues call the front desk so we can address the issue. Thank you for staying with us.

Best Western is very accommodating and i was happy with the stay during my visit. The front desk staff was very helpful. The only issue I had was that they didnt change the sheets when i asked the last night of my stay but i was leaving the next day so it didnt matter at that point.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Thank you for taking the time to review the hotel. We appreciate your feedback. I am glad to hear that our front desk staff was able to help you while you stayed with us. I am sorry to hear that your sheets were not changed when you asked. I will let our housekeeping staff know about your comments to make sure that it does not happen again. Thank you for your review. It means a lot to our hotel.

Me and my family stayed in this hotel for 5nights it's not fancy hotel but it's great customer service better than some 5 stars hotel I was in before , I have to mention one of the great ladies at the front desk she did great job all the time her name is Savannah and the breakfast lady Valencia she is so sweet and she was running around helping every body all the time .

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear moecony2002 Thank you for taking the time to review the hotel. We greatly appreciate your feedback. I am glad to hear that we were able to give you better customer service than some of the 5 star hotels that are out there. I will let Savannah and Valencia know your good comments. Thank you for staying with us.

My sister, my niece and I stayed four nights. We were quite impressed with everything including the clean rooms, friendly staff and the great breakfast. It was quiet and very comfortable! We would recommend staying here to anyone!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear janetklunk Thank you for staying wit us with your sister and niece. I am trilled to hear that you were impressed with the service and product that we offer here at the Best Western Miramar. We are always working hard to make sure that we provide a positive experience for all of our guest. Thank you for staying with us.

Happened to pick Comic Con weekend to go to San Diego. :/ First time stay at this Best Western. Staff was absolutely great. Room was clean, had everything we needed. Comfortable bed & breakfast was good. Front desk staff friendly & Helpful. Breakfast staff was friendly & kept restocking to ensure everyone got a choice of their items. Best western never disappoints me!!!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear DMFMS Thank you for taking the time to review the hotel. We appreciate your feedback. Oh you came during comic con. It must have been a busy week. I am pleased to hear that you enjoy our staff and the service that they provided during that week. Comic con comes every year and do our best to staff accordingly so that all of our guest get the best service from the hotel. I will let our breakfast staff know that you enjoyed their service. Hope to see you again, hopefully not during Comic Con. Thanks for staying with us.

We stayed for two nights during a family road trip of California, and had two rooms. Both were clean and the staff were very pleasant and accommodating. The outdoor pool area, whilst small, was quiet and well maintained and car parking was not an issue - free to use too! The only considerations I would point out was that the bathrooms were very small (albeit had great showers), and if you're looking for days out in San Diego, you're about 30 minutes drive outside the main attractions / centre of San Diego - except the aircraft museum which is only a 5 minute drive away! Overall, I wouldn't choose to stay here again if I was looking to sight-see (i'd look for somewhere more down town), but if I was looking to remove myself from the hussle and bustle, it's ideal.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear James B Thank you for taking the time to review the hotel. We greatly appreciate your feedback about your stay at the hotel. I am glad to hear that your rooms were clean. Housekeeping works hard to make sure that all of our rooms are clean. Our staff is always here to make your experience a pleasant one while you are here at the hotel. We are only 20-30 minutes away from most of our attractions and yes, we are short drive or walk to the Air Base museum. Thank you for letting us know that you would stay with us again. That is the best thing that we can read as hotel.

Found an empty condom box in one of the drawers and some of the cleaning staff were unhappy with the management not seeming to care about their employees. But overall a decent experience and a good place to stay

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Austin W I am extremely sorry about the cleaning issue that you had while staying at the hotel. I will be talking to our housekeeping staff about this issue. I do not want this type cleaning issue to happen again. We will have our staff be more careful while cleaning our rooms. Again I am sorry about the cleaning issue. I will be forwarding your the concerns that you heard from our cleaning staff. If there is an issue we want to make sure that we address it. I am thankful to hear that the Best Western I a good place to stay in.

The hotel is about 20min north of the city of San Diego and only a 1.5 hour drive to Disney in LA. Great value, clean room and pool. Great stay without having to pay a ton of money. Staff very friendly.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear 669duaneb Thank you for taking the time to review the hotel. I am glad to hear that our location met your needs. Only a short drive to most attractions in San Diego. Only 1.5 hours to Disney land in Los Angeles. I will forward your comments to our staff. Thank you for staying with us.

This was a convenient and fairly priced place to stay in San Diego. We were 20 minutes to Sea World and downtown. Friends who stayed downtown had to pay $50 per night for parking. We never had a chance to use the courtyard pool but we appreciated the pastry, egg, sausage, cereal, and waffle breakfast options. Perfect for us that they start serving at 6am. Room was clean and everything was in working order. Beds were a bit on the firm side. WiFi didn't work with the password we were given. Our main goal was a safe clean place in San Diego with breakfast within a budget and this Best Western checked those boxes. It is no longer a Best Western Plus. You can see the old sign on the ground in the parking lot. I forgot to ask front desk about the change. The breakfast included with the price of the room still makes them better than other Best Western hotels in the area but there must be other requirements to keep the Plus title.

Staying at Miramar was convenient for attending a wedding/reception and visiting family. Very nice and clean. Daughters enjoyed the pool and hot tub. Breakfast was great. Parking lot was a little tight for our rental minivan. Easy access to highways.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Gary H Thank you for staying with us. I am glad to hear that you enjoyed your stay at the hotel. It is always good when you travel to see family. We have had very good weather lately and our pool has been very popular. I am glad that your daughters were able to enjoy it. Thank you for staying with us.

The family was in San Diego for a week, attending a junior golf tournament, held in Santee. This Best Western is close freeways (N/S) and thoroughfare (E/W). Arrived at 1 AM, but, called ahead and spoke to Diana. She efficiently left a message for Juan, to set up our late arrival. Top floor/away from the freeway, as I requested. Very quiet and A/C and refrigerator were sufficient. The room was clean and the cleaning staff on the 3rd floor was good and didn't disturb us. Breakfast is good, with hot and continental style. If you need more, IHOP is across the street or there are plenty of ethnic eateries in Mira Mesa (2 miles). If you like Chinese food and great service, make sure you eat at Chun's, across the street (Holiday Inn). Kids loved it so much (potsticker-order ahead. 20 minutes), we ate there five times! There are two gas stations across the street to gas up. If you need to practics prior to your golf rounds, Stadium Golf is top notch (all grass range, short game and putting areas)! Nicely stocked pro shop, too. Hit under the lights, in the cool air. I15 South and take the Aero Road cutoff. Try Ponce's in Kensington, also off I15 South, take the Adams cutoff. Great service and food. Expect a line. I definitely recommend Best Western-Miramar, for your travel needs!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear propredicr Thank you for taking the time to review the hotel. We greatly appreciate guest feedback. I am glad to hear that Diane and Juan were able to accommodate your request for late arrival and the floor preference that you needed. I will let them know about your comments. Also thank you for this informative review. You are letting our future guest know what is around the hotel in dinning and gas stations. Thank you.

First time staying at the Miramar location. Staff was friendly, room and property was clean, breakfast was excellent. They have a small store in the lobby for snacks and drinks. Only complaint was the limited overnight parking so arrive early.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Race2Speed Thank you for taking the time to review the hotel. I am glad to hear that your first experience with the hotel was a pleasant one. Our staff is always working hard to make sure that we offer a good experience to our guest. Our housekeeping staff also work hard to make sure that your rooms are clean for our guest. Thank you for taking the time to eat our breakfast. I see that you found it enjoyable. Our parking lot can be a problem if multiple guest bring more than one vehicle. Unfortunately we cannot control how many vehicles our brought to the hotel. Thank you for the review.

We recently stayed three nights in a 2 queen bedroom. Rooms are spacious and clean. The pool is very busy during summer months so suggest not relying on this. The staff were very accommodating and helpful with information about local events. The hotel computer and printer are free and great for booking events and tours. There is no laundromat here. Local coin operated is approx. 3 miles away. The location is close to local shopping centre (10min walk) and the water (2min) which offers lots of attractions like the USS Midway and Seaport. Recommend unloading luggage at check in as there is no access to rooms from parking area. Enjoyable stay.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Shazazzle Thank you for taking the time to review the hotel. We appreciate your feedback. I am glad to hear that you enjoyed your stay at the hotel. Our rooms are spacious for the area that we are in. Our staff is always working to make sure that our guest get taken care of while they are here with us. We actually do have a coin operated laundry room for our guest. It is located in the 1st floor. Thank you for the review.

We visited our son at MCAS Miramar before his deployment. We found this Cheap hotel a mile down the road from the base. Because of it's price and proximity to the base we booked it. We were somewhat concerned about the quality we would be getting for the price. To our amazement, This place was clean, staff was very friendly, and breakfast was awesome!!! Would stay again for sure and recommend to anyone staying in Miramar! Great job!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear S7645YQjoela I am glad to hear that you were able to spend time with your son before deployment. Family is very important. I want to thank you and your son for the services that they provide to this country. You should be a proud parent. Thank you for your comments about the service and quality of product that we provide here at the Best Western. We are always looking to provide a good product along with good customer service. Thank you for staying with us. Hope to see you again.

I shopped hard before making my reservation. Most comparable motels were priced over $200.00. The BW wasn't the cheapest, but it was a very good value. Everything was neat and clean. The room smelled fresh and clean. The staff was courteous and helpful.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear dewardg I am very pleased to hear that we exceeded your expectations. The is one the best comments that a hotel can ask for. We are always working hard to make sure that all of our guest receive the best service and we provide the best product. With summer upon us our rates do tend to be higher. But we are always making sure that we are charging a fair rate for the time frame and area. Thank you for staying with us.

Great place to stay and it is conveniently located. Will stay again. Staff and front desk very friendly and helpful. Parking can be difficult but definitely not a deal breaker. Will stay again if in area.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Karon J I am glad to hear that you enjoyed your stay at the Best Western San Diego Miramar. Our hotel is conveniently located for short drives to most of our attractions. I will let our staff know to keep up the good job. It looks like the are doing a good job. Thank you for considering our hotel for your future lodging. Thank you for staying with us.

It was great place not far from the things we wanted to do in San Diego with in a short drive. Free Parking, free breakfast, and free internet for a great price. The staff was welcoming and friendly. The room was cleaned nicely and cleaned daily.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear 4970PTloyalVp I am glad to hear that the hotel was located in an area that was close to things that you needed to be by. We do offer free parking, free breakfast and free parking for all of our guest. We do have the best staff here at the hotel we offer friendly service and hour housekeepers provide a nice clean room. Thank you for staying with us.

Everythings pretty good here. Breakfast a little sparse, but besides that, everything is okay, Its a bit expensive also. The staff is very good and friendly, and the rooms are clean and well maintained.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear vetch2016 Thank you for taking the time to review the hotel. We greatly appreciate your feedback. I am glad to hear that you enjoyed the services we provide here at hotel. With summer now being upon us our rates have gone up to match the rates of the market. The rates while high until the early part in September. To get better pricing please book ahead of time to get early bird specials. I will let our staff know that they are doing a good job. Thank you for staying with us.

This hotel was in a convenient location. The breakfast was a big hit with everyone in our family. The woman staffing the breakfast room was exceptionally nice. The room was adequately spacious for us 4. It was a quiet location as well. Would definitely stay there again.

We make it a point to always stay at this location anytime we need to be in the San Diego area. Absolutely a nice clean room, friendly staff, and always consistent. Thank you..... We always enjoy our stay at this location

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear TravelBearsCA Thank you very much for continuing to stay with us every time that you come down to San Diego. I am glad to hear that we keep offering a nice clean room and friendly staff. I hope that you will keep staying with us.

The first choice for a hotel, if you're staying in San Diego, should be Best Western, Miramar. The hotel boasts an incredible staff under the stewardship of Manu. Juan at the front desk wears a perfect mantle of professionalism and courtesy. He always goes the extra mile to help out in any way he can. He is also the very picture of efficiency. Crystal and Diane are two other gems in the BW chain. With unmatched efficiency and genuine caring, they make the hotel feel like home to its many patrons. I give the highest mark to this hotel, and recommend it above all the rest. Ramnath Subramanian

Staff is friendly. Hotel is clean. I didn't have any problems during my stay. The breakfast is continental and okay. Bed was comfy. I will stay there again if in the area. Close to the highway and a gas station. 20 min to the beach.

We stayed here for 5 nights while attending a wedding and doing some sightseeing. The location was convenient to San Diego, Escondido, and Ramona. The room was comfortable and quiet (away from freeway noise). Hot breakfast was good and well-stocked. The thermostat on the A/C in our room did not work properly and front desk staff moved us to another room.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Paul M Thank you for choosing our hotel for your logging needs. I see that you came down for a wedding and sightseeing. I hope that the wedding and sightseeing was enjoyable. A wedding is always a good reason to travel. You get to see friends and family during this memorable event. I am glad to hear that you enjoyed your room and the breakfast that we offer for our guest. A/C issues I am pleased to hear that we were able to resolve the issue by moving you to another room. Thank you for staying with us.

Had A Comfy bed with great wifi - was very clean- easy access to freeway and restaurants, nice amenities in the rooms -has a very friendly helpful staff! The elevator was a plus too, plenty of parking

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Melissa L Thank you for taking the time to review the hotel. We greatly appreciate any guest feedback. I am glad to hear that you enjoyed a nice comfy bed while you stayed with us. Our WIFI is has been upgraded and it is lightning fast. One thing that I do enjoy about this property is that we are right of I-15 which makes it easy to give directions to guest. One thing that we do pride ourselves is on having great friendly staff. At this location we offer 2 elevators one down by the lobby area and the second in the back of hotel for access to our back rooms. Thank you for the review.

Bad enough to report to Better Business Bureau! Reported to corporate Best Western. Out of thousands of miles of logged traveling - this was the worst experience I have ever had with management anywhere, any chain, 1 star to 5 start properties. This General Manager is either the worst communicator - ever- or he has honesty issues. There's not much room for other interpretations. He is fast to blame BW for what he did. THEN days after, he has someone (I think one of his employees) write a letter of apology for him (!) for just the "watered down orange juice." Wow - reallly????! General Manager had three opportunities to tell me about the deposit would be charged after all - and kept changing his story. He had three versions of just why I got a surprise $30 charge on my card! He did remove it the next morning after I complained a lot! Still - he bumped up my points required AFTER I was in room, checked in! 1) At reservation - agreed to waive deposit as I am media. 2) Check in - when he again confirmed he would waive deposit. 3) AFTER HE INSISTED HE NEEDED MORE POINTS FOR MY STAY - AFTER I WAS ALREADY CHECKED IN !!!! Best Western Customer Service added 4,000 points so that they could deal with his insisting to bump up the points AFTER check in. Overall - seven (7) hours of troubleshooting this horrific management nightmare - lost sleep, and noticed other ways he cuts corners on the property. Breakfast - waffle batter is watery. Orange juice is watered down. Coffee is Nescafe - but watered down. Breakfast goes to 9am and hot food ran out before 8:30am and was not replaced. Parking lot tandem spaces block the disability ramp up to the walk. Big trucks park there. Area is not that great. Room was okay. Just a VERY STRESSFUL stay and Best Western would not comp the room when the franchise refused to provide any refund for seven hours of troubleshooting this greedy nightmare! ... The only positive - Diana at the front desk is nice and tries to help. Place has a pool and guest laundry.

Staff is what made the experience. Great team, very kind and sincerely interested in my stay. Breakfast is a plus, nicely remodeled bathrooms in the room. Very clean and well maintained. Exceeded expectations.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear seanthomaswiseman Thank you for staying with us. I am excited to hear that our staff made the experience here at the hotel. Our staff are sincerely interested in our guest. We enjoy interacting with them in order to make their experience more enjoyable. I am glad to hear that you enjoyed our breakfast. We always hope to exceed expectations of all our guest. Thank you for staying with us.

I have to travel to San Diego a couple of times a month for medical reasons. This was my 3rd time staying with them. They are very accommodating here and it is conveniently located right off of I-15 for easy access. The staff is very helpful.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear linedude51 Thank you for loyalty to the hotel. I am glad that this hotel is meeting your needs while you come down for medical reasons. We will keep doing our best to make you feel comfortable while you are staying with us. If we can help in any other way please let the front desk know. Thank you for the review.

Nice hotel with friendly staff in good area of town. They allow payment via credit card ahead of arrival for quick check in. Good restaurants are not too far away. Early breakfast time. Really like the extra snacks in the lobby which can be billed to the room.

Juan at the front desk was especially helpful. I asked him for help several times, and he was very professional. The breakfast they include in the mornings isn't bad either. Not a bad place to stay for work.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear b2417471 Thank you for taking the time to review the hotel. We greatly appreciate your feedback. I am glad to hear that Juan was very helpful while you stayed at the hotel. I will let him know that you enjoyed his service. Thank you for the good comments.

Our room overlooked the pool on the main floor. There was one ice machine on the opposite side which was a little inconvenient. We tried getting into the pool various days and there was always something, whether it was bird poop or dead insects getting in the pool seemed like it would get you sick rather than relaxed. Our room was cleaned up very nicely on a daily basis. The hotel is remotely close to all the San Diego attractions.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Gerilyn Thank you for taking the time to review the hotel. Your feedback is greatly appreciated. I am sorry to hear that there issues with the pool when you were trying to use it. I will let our maintenance guy know that he needs to pay more attention to the cleanliness of the pool area. I will our housekeeping know that you enjoyed the service that they provided. Thank you for your feeback.

Had work at Miramar Station, which was 5 minutes away. GM Mr. Manu Patel, I appreciate the excellent customer service I have received from everyone I spoke to and have met. Mr Manu, Diane & Amy were all extremely professional & extremely helpful with all my requests. I'm sure those that I didn't meet and assisted our workers for Smith Electric Service were just as delightful too. When I come back to the San Diego area I will most definitely visit your best western, whether it is for work or pleasure. we stayed in april & May-both were the same service

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear smith281 Thank you for taking the time to please a review about the hotel. We greatly appreciated your feedback. I am glad to hear that Diane and Amy provided excellent customer service when you spoke to them. I will let them know about your comments. I will let all of our staff know your comments. It would be great to see you again if you come back to the Miramar area for work or pleasure.

We stayed here for 2 nights. The staff was pleasant and friendly however there were many issues with the property that could not be overlooked. The room itself was well furnished complete with a seating area along with the sleeping area. The parking was difficult around the hotel with some parking being diagonal, straight in and parallel also the traffic flow should have been one way but it wasn't well marked as such. I had a room on the west side of the property which was away from the Interstate but overlooked a major access to the highway so had constant road noise. Also breakfast area only had seating for 20-25 people and hotel has over 100 rooms. Luckily we are early risers so we got breakfast before the crowd arrived. Also the elevator smelled of smoke each time that we used it.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Charles I want to thank you for taking the time to provide feedback about the hotel. Your feedback is greatly appreciated. I am glad to hear that our staff was pleasant and friendly. Our staff works hard to make sure that provided good customer service to all of our guest. I am sorry to hear that you had issues with our parking lot. Our parking lot is set up to have one entrance and one exit but our guest sometimes find it more convenient to exit through entrance located by the lobby. We work hard to control the flow of traffic in our parking lot but we are not able to controlled it all the time. I am sorry about that. Our breakfast room does only provide 20-25 seats but that is all seating that we can provide since the breakfast room is a certain size. We also provide a big table with 6 seats in the lobby area that guest can use while having breakfast. Since seating can be an issue we inform our guest of the breakfast room hours and the peak time. We encourage our guest to come down for breakfast earlier for seating purposes. I am sorry that you had this issues while at the hotel. If we can improve some on these aspects we will surely work on them. Thank you for the feedback.

I frequently make trips to the San Diego area on business. Most often times a day or two at the most. They are always very friendly and accommodating. They know me by first name and treat me well. I never have any issues when I call for reservations or when I show up. Feels like home.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Mr. Floyd It was good having you here at the hotel again. We will always do our best to make sure that your stay are always pleasant at the hotel. Thanks for staying with us and we will see you in your future visits.

The hotel was very quiet. The breakfast was very good, except on the first day. I do not eat meat and was very upset when I saw ham in the scrambled eggs. Valencia, the staff person for the hotel in charge of the breakfast saw how upset I was and somehow found me some eggs with no meat. She stayed calm and was very helpful. She calmed me down and the rest of the morning asked me several times if everything was OK. I really appreciated her and from that point on there was no meat in the eggs for the rest of my 4 day stay. I plan to stay at this hotel every time I am in the area.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Gary B I am glad to hear that you enjoyed your stay at the hotel. I will go ahead and let Valencia know about your good comments about her service. At the hotel we try to mix the breakfast items up so our guest can get a variety during their stay. There are certain dates that we offer omelets, eggs with ham and eggs by themselves with a side of sausage. I am happy to see that Valencia was able to make a batch of eggs for you. If you do stay with us in the future and need eggs with no meat, please let our staff know and we will take care of making a separate batch for you. We are aware that some of our guest do not eat meat, so we are able to make a batch of eggs with no meat. Please just our staff know. Thank you for staying with us.

The room was large and included an extremely comfortable king size bed, a couch that sat 3 a desk amd small dresser that held a nice size flat screen t.v. The room could use some updates but overall it was clean and comfortable and well worth the price. The breakfast in the morning is so good! Crystal who workes at the front desk was very friendly and accommodating and she definitely knows how to make a good hot breakfast. You had the choice of eggs or waffles with fresh fruits and sausage or pastries. Definitely a plus to our stay.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Cody S Thank you for taking the time to place a review for the hotel. We greatly appreciated your feedback about the hotel. I am glad to hear that you enjoyed the King Size bed that we offer at hotel. All of our rooms provide a nice size flat screen t.v for their viewing pleasure. I will go ahead and let Crystal know that you enjoyed her service and the breakfast that she prepares early in the morning for our guest. Thank you for the feedback.

The location was great. Had a final dinner with friends at Chuns Restaurant across the street. Staff was friendly and courteous. Would recommend this Hotel anytime for anyone in the area looking for a clean quite place to rest for the night or longer.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Johngrace70 I am glad to hear that you enjoyed the location and friendly staff that we have here at the Best Western San Diego Miramar. We are always looking to provide a friendly environment for all the guest that visit our hotel. Our housekeeping staff works hard to maintain our rooms clean for our guest. It is always enjoyable to hear when our staff is doing a great job. Thank you for your comments and hope to see you in the future.

I got to spend 7 weeks in hotels thanks to a neighbor who wouldn't fix a plumbing leak. I spent most of it at the Best Western off Miramar Road. This hotel had friendly, helpful manager and staff and was quieter than the first place I stayed. Beds were still a little hard for me, but again better than the other, pricier place.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear MollymP191YH Thank you for your feedback about your stay at the hotel. It was a pleasure having you here for all that time. I am glad that we were able to be there your in your time of need. Since you are writing this I am hoping that you plumbing issue has been corrected and you are back home. It was a pleasure having you here. If you ever need a hotel in the future we will be here for you. Thanks for staying with us.

OK motel type room. The interior of the room is nice, but the noise overnight and in the morning was loud and woke me up. The parking lot was partially flooded in the morning. For the price paid, the hotel does not seem worth it. Maybe from about $40-$50 less.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Scott M I am sorry to hear that you had some noise issue during the night and early in the morning. We are always trying to control noise here at the hotel in order for our guest to have a good night rest. I am sorry that we were not able to do it this during your stay. We have had some showers in the Miramar area recently that might have caused water issues in the parking lot. Unfortunately the weather is not something that we can control. I hope that you a better experience with our chain. Thanks you for your feedback.

Our hotel bathroom ceiling had a leak in the roof, the bathroom floor was flooded. I had to use our clean towels we needed to bathe with to clean it up! The maid woke us up early in the morning from cleaning the room next to us, by knocking the vacuum against the wall of our hotel room! Said we couldn't change our bedding until the second or third day staying with the hotel!

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Sloanem56 I am sorry to hear that you had a water leak issue while staying with us. We recently have had some showers in the Miramar Mar area. The roof might have been damaged during that time frame and caused a leak in the bathroom area. We are looking into the leak issue and we are working on repairing the leak. I am just sorry that it happened while you were staying with us. In the future please call the desk so we can see what we can do about a possible room move and getting new towels so you don't have to use the ones in your room. I will forward your notes to the housekeeping department so they can be more careful while cleaning rooms early in the morning. So we can avoid waking up any guest in the future. Again I am sorry about the issues you had while staying at hotel.

Like to think that's Western for a wonderful stay taking me at the last minute when I ride the staff excellent great hospitality great communication friendly and warm and I appreciate every bit of it and two into my room was beautiful excellent I would recommend to anyone and Tim sister came and stayed with me as well it was her and her husband enjoyed it and I think and tremendously

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear tawana2017 Thank you for taking the time to review the hotel, we are always glad to hear our guest comments about their stay. This allows us to make sure that we are doing things correctly or it allows us to know if we need to work on a certain aspect our of hotel. I am glad to hear that you and your family had a good stay at the hotel. I hope you consider us for any future bookings. Thank you for the comments.

I found this hotel to be among the most affordable in its category and was pleasantly surprised at how nice it was. The rooms are clean and up to date. Sink area was very large and had coffee machine, hair dryer and safe. Hot breakfast included, just eggs, sausage and waffles from scratch along with continental breakfast. They have snacks and drinks for sale at front desk. When I first arrived there was a mix up on the room as they gave me a smoking room. Not sure if it was my fault or Hotels.com but they were able to switch it with no problem. Would definitely stay here again. Overall great experience.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear Alexandre I am glad to hear that you enjoyed your stay at the Best Western San Diego Miramar hotel. We are always working hard to make sure that we provide a good product at an affordable price for our guest. Our housekeeping staff works hard to make sure that we are providing a good quality clean room for all of our guest. Our free breakfast along with coffee maker, safe and hair dryer is park of the amenities that we provide to all of our guest. Sorry to hear that there was a booking issue with hotels.com about the smoking preference of your room. If we are able to solve the issue locally we will work with our guest to fix them.

I recently stayed here for 6 days while in the area for work. I had a room that faced West, towards the Marine Base.... Over all my stay was great! The room seemed updated compared to other Best Westerns I have stayed at in San Diego. The room was clean, the bed was comfy w/lots of pillows. It had a microwave, a small fridge, and a small in room safe. It had a flat screen tv with adequate channels & REAL good wifi... I only tried the breakfast 1 day and it was OK, (did have some sort of scrambled egg dish, with sausage, pastries, etc...) Even though the hotel seems packed, i had no issues with any noise From the rooms next door...but, if you have a room on the West side, there is a very busy & noisy road very close. There is not a lot of food choices walking distance, but for military, the commissary & exchange is a few minutes drive away.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear bu1larry I am glad to hear that you enjoyed your stay at our hotel. I am pleased to hear that our pillows were comfortable and that you enjoyed the hotel amenities. We are always working hard to make sure that all of our guest have a good night sleep. If we are having noise issues our staff makes sure that the noise issues get resolved in a timely manner. We do have limited restaurants walking distance but we do have a list of the local restaurants that you can drive to at the front desk. Thank you for staying with us.

Great place for a quick visit. Friendly staff. Wish there had been an option for early check in, as we arrived much sooner than planned. No fault of the staff though. Overall a very pleasant stay. Would stay there again.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear cosilvias Thank you for taking the time to review the hotel. I am pleased to hear that the hotel served your needs for your quick visit. Our friendly staff is always here to help all of our guest. I am sorry that we were not able to check you in early. We do our best to accommodate all of our guest but sometimes its hard to do an early check in. We have to wait for our in house guest to check out. Once they do our housekeepers work hard to have our rooms ready by 2pm. If do have room ready earlier we do check in guest early. I am sorry that were not able to do this time around. Thank you for staying with us and hope to see you again for any future visits to the area.

The room was clean and comfortable and they don't use down or feathers in the rooms. The staff was very helpful and friendly and went out of their way to insure that we were happy with our stay. It is an older property that needs a little updating but everything was well maintained and clean. It is conveniently located off Interstate 15 and Miramar Road so is easy off - easy on. We felt safe and welcome and would stay there again.

BWIM-Manager, General Manager at Best Western San Diego/Miramar Hotel, responded to this review
Dear RNL1947 Thank you for staying with us. I am glad to hear that our room was cleaned and comfortable while you stayed with us. We do have happy and friendly staff that are always here to help all of our guest. Our property is an older property but we do all that we can to maintain it in top shape. One thing that I do enjoy about this property is how close we are to the I-15 off ramp. It is very easy to give guest directions to our location. Once again thank you for staying with us.

I'm kind of a regular at this hotel. The front desk staff is really great. I see Crystal most of the time. Every time though she makes you feel welcome and is glad to see you. She also prepares the continental breakfast too. Crystal goes the extra mile for us drivers that come in early with having the breakfast set-up earlier than expected! The rooms are consistently clean and new coffee makers makes the stay a whole lot better. I'm a day sleeper when I stay, noise level is average. Nighttime is real quiet.

BWIM-Manager, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Mike B Thank you for taking the time to place a review on behalf of the hotel. I am glad to hear that you enjoy interacting with the staff specially Crystal. Crystal does do a very good job while working the audit shift. She does go above and beyond to accommodate our guest. I am please to hear that her work is showing. I will let her know of your good comments. The Best Western will always work hard to give you guys the drivers the best rooms that we can. A good night sleep is very important for everybody but for you guys it is specially important. You guys need to be well rested so you guys are able to do your job. We will work hard to make sure that you guys get a good night sleep. Thanks for staying and we will see you in your future visits.

The hotel was very clean, but some issues with parking. It seemed any evenings and you couldn't park near your room. Also, some lack of control on parking that was not guests and some security concerns. Overall a good stay for the price though.

BWIM-Manager, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear vladtepes99 Thank you for taking the time to review the hotel. I am glad that you enjoyed your stay at the hotel. With parking not being assign it is difficult sometimes to park near your room. I am sorry that you were not able to park near your room. I hope that the parking situation will not stop you from staying with us in the future. We hope to see you again.

We had a great time at Best Western San Diego/ Miramar hotel. We booked our trip in order to spend 3 days at Legoland, and decided to stay 2 nights in San Diego. The hotel is clean and quiet, I was impressed by friendly and accommodating staff. The highlight of our visit was at breakfast, when we had chance to meet Valencia, she was amazing! She really went out of the way to assist us and every other guest. Great place!

BWIM-Manager, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear ane19752017 Thank you for taking the time to place a review for the hotel. We really appreciate guest feedback. I am glad to hear that you enjoyed your stay at the hotel. Our housekeeping staff works hard to make sure that the rooms area always clean for our guest. Valencia is a new employee that we just hired and I am glad to hear that we made the right pick for the position. I will let her know that you enjoyed her service. She will be very happy to hear it. Thanks for the review hope to see you again.

I've stayed at many Best Westerns with great staff, breakfast, rates, comfortable rooms, but Miramar location is an exception. The beds were springy worn not comfortable to sleep on, rooms poorly insulated I can hear the guest up stairs walking, outdated decor and very dark carpeting. Eggs were overly mixed that they were mooshy

BWIM-Manager, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear P8563JLandrewa I am sorry to hear that you did not have a good experience while staying at the hotel. We will go ahead and take your comments and work improve our service at the hotel. Thanks for staying with us.

We were having work done on our house and had to be out for two night. Best Western was able to accommodate us. The rooms were clean and the staff was able to work with us on checking out later than normal.

BWIM-Manager, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear marshalsr Thank you for taking the time to place a review for the hotel. We really appreciate guest feedback. I believe that we have all had this situation happen to us at one point. Something happens at are our house and repairs need to be made. I am glad to hear that when this happened to you the hotel was able to accommodate you. The hotel is always willing to work with guest with special request. Thank you for staying with us and hope that everything worked out at your house.

Had great service from Juan at the front desk and Valencia in the breakfast area. They both went above and beyond to make our days enjoyable. Had some problems with the in room safe not opening but they were able to helps us out and get us on our way on time. Valencia gave us breakfast on our first day even though we were messed up by the time change that had made us late.

BWIM-Manager, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear johnbE691GX Thank you for taking the time to place a review about the hotel. I am glad to hear that Juan and Valencia went above and beyond to make your stay enjoyable. I just read your comments to Juan and Valencia and gave them a high 5 for their good service. They really appreciated your comments. These comments help our staff know that they are doing a good job. Thank you for staying with us.

Well maintained hotel good for family stay. The rooms were clean and rates were good. The safety was one good point out here. Overall the staff was really nice and helpful. They provided things going out of their way to make it an enjoyable stay.

I made my reservations and told them I want conjoining rooms so when I got there they didn't have any so I couldn't let my kids stay in a room by themselves but they charge me anyway for a room I did not use

Very nice clean older hotel with a pool and hot tub. Complimentary breakfast. Worked great for base camp as we traveled around the area. Marine base is nearby and downtown is 20 minutes away where you can see the USS Midway and Gaslamp District.

It's been a while since I was here and this property has been upgraded! Very nice! Nice rooms, improved breakfast area, pool and jacuzzi with lots of seats. Rooms are clean and spacious with fridge and microwave. There is a gas station and Carl's junior next to hotel.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Carole W, Thank you for taking the time in reviewing the Best Western San Diego/Miramar. As you mentioned, we went through a recent renovation and are ecstatic that you took notice. We always aim to leave our guests with a positive experience and are so happy we were able to do just that. Thank you again for reviewing the Best Western San Diego/Miramar. We look forward to seeing you during your next stay.

The hotel is located very close to the 15 Freeway so we had no trouble finding it. The room was of fair size but the bathroom and shower was very small. There was a fridge and microwave in the room. Checking in was easy and the hotel personnel were very friendly. They served a pretty good breakfast in the morning. They did have cable TV but they did not carry the Dodger channel and they were in the playoffs so we went elsewhere to watch the game that evening. They have no newspaper if you enjoy a morning paper. I would stay there again but for no more than one day. Also had a nice pool.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Paul, Thank you for sharing your experience at our hotel. We're pleased to hear that you enjoyed most aspects of your stay with us. Our proximity to the freeway is one of our biggest attributes and we're pleased to know that it was easy for you to find. Again, thank you for reviewing our hotel. We look forward to seeing you again in the near future.

Came down to see the granddaughter play in a volleyball tournament. The hotel is within a reasonable distance from the site of Alliant U campus. The hotel was clean, the beds were extremely comfortable, and the towels were the best (softest and dried better) than any other we have had this year. Almost like home. The internet connected easily, but the desk provided in our room was small and the only light hung above in the ceiling. The chair provided was not an office type chair, unable to adjust the height. This made internet use a bit more difficult. Breakfast was normal for a Best Western. We chose to go to the IHop just across the street instead for more variety. And that was an experience in itself - a positive one. Overall it was a great price for San Diego. The room was more than adequate for our purposes. And our room was quiet and dark enough. Hate the taxes in San Diego for visitors. Seems to be a growing trend, soak the tourists.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Joel, Thank you for investing the time to review your stay with us. We're thrilled to hear that our hotel suited your needs. Our staff holds guest service in the highest regard and we're pleased to hear that you were left with a memorable experience. As you mentioned, we are centrally located near local universities and colleges, we're happy to hear that was of convenience for you. Again, thank you for reviewing our hotel, we look forward to seeing you again in the near future.

Doesn't look as good on outside as inside since it is just a bit old fashioned style but the room was large, new looking and clean and modern. Great rate too. Breakfast was a bit lame as most hotel breakfasts are but they do have eggs and sausage and waffles.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Susan23451, Thank you for taking the time to leave us such kind words. We're delighted to hear that you enjoyed your stay with us. Quite some thought went into the guest room accommodations and we're happy that you we're pleased with it. Please accept our apologies for the shortcomings you faced with our complimentary breakfast. Your comments have been forwarded to the appropriate staff in hopes of improving our selection. Again, thank you for reviewing our hotel. We look forward to seeing you again in the future.

Our first ever trip to San Diego was wonderful and having a comfortable bed in a well-equipped room with a considerate staff, tasty breakfast and a perfect location right by the freeway helped make it so. Can't wait to come back!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear G4298PKbarbarar, Thank you so much for your glowing review. We're so thrilled to hear that we are the “best hotel, best location, and best staff.” Our team takes guest service in the highest regard and we're so happy to hear that you took notice and experienced just that. Also, our proximity to local attractions is one of our best attributes and we're so pleased to know that you agree. Again, thank you for reviewing our hotel. We can't wait to see you again during your next trip to San Diego.

I stayed here for three nights while attending the Miramar Air Show. The hotel is conveniently located to the northeast of the base and very close. It was easy and convenient to drive south on Kearny Villa each morning to the preferred parking entrance for the air show. The hotel is somewhat dated and is much like a motel, with exterior passageways and doors opening to the exterior. It does have an elevator, and a pool. The staff at reception were pleasant and efficient. A breakfast buffet is available, with eggs, waffles, little sausages, juices, etc. The breakfast was filling, but that's all I can say about it. The rooms were spacious, but very basic. The blankets on the bed was the thinnest I have come across in over 30 years of travelling. The rooms were relatively quite and were functional.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Ulwazi, Thank you for taking the time to review our hotel. We're delighted to hear that you enjoyed most aspects of your stay. Our proximity to MCAS is one of our biggest attributes and we're glad that you agree. Please know, your comments will be shared with the appropriate staff in hopes of improving our guest's experience. Once more, thank you for reviewing your stay.

Every amenity hoped for in a hotel of this caliber. Good rates. Desk personnel couldn't be more helpful, especially Crystal & Diane. Standard room (1 king) very clean, large, excellent climate control, plenty of electrical outlets, bed comfortable (except the top sheet - do they use starch in the laundry?), good lighting (and I like it bright), extra mirrors including a full-length, sofa & a large desk, microwave & refrigerator, free continental breakfast included waffles, eggs, & sausage as well as pastries, cereal, yogurt, fresh fruit. Everything worked in the room. Enough parking. Conveniently located with easy access. Our keys wouldn't work when we first arrived. Diane responded immediately and compassionately, and finally switched us to an identical room when it seemed that the problem was with the lock on the first door. We were on 2nd of 3 floors - elevator fast & quiet. No complaints whatsoever!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear prusy53649, Thank you for leaving such a positive review on our hotel. We're delighted to hear that “everything was perfect” during your time with us. Our staff holds guest service in very high regard and it seems as though you experienced just that and thank you for highlighting our staff who provided you with said experience. Again, thank you for your glowing review, we look forward to seeing you again in the very near future.

Lovely and very helpful staff. They would receive a 5 star rating! The hotel itself a 2 star, therefor our three star overall. The great part about the room, the curved shower curtain allowing for amore spacious feeling while showering in a narrow space. Watch out for the surprisingly low set toilet. We are tall people, but not giants and what a surprise it was to land at a lower altitude than expected on the commode. Lumpy pillows, lumpy and very soft bed (though we acknowledge that everyone has their preferred firmness in both pillows and mattresses...beware if you prefer a firm mattress) crackly not so comfy sheets, very noisy and quirky window unit air conditioner. For the price paid we did expect a better breakfast bar. Dried out pastries and scrambled eggs that seemed made from the dehydrated powder eggs available. The little sausages were quite tasty, the coffee...well, we were not at Peet's, after all. Thank heavens for Raisin Bran & Frosted Flakes! And thank heavens we had purchased elite seating at the Miramar Air Show with free breakfast, lunch, snacks and drinks. :)

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Carolyn, Thank you for investing the time to review your stay at the Best Western San Diego/Miramar. We're happy to hear that our hotel suited your needs. We always aim to provide our guests with excellent service and we're touched that you took notice. Please accept our apologies for the challenges you faced during your time with us. Your concerns are important to us and your comments will be shared with our staff. As you mentioned, we are centrally located near MCAS and we're glad that our hotel was conveniently located for you. Once more, thank you for reviewing the Best Western San Diego/Miramar. We would love for you to stay with us again in the future.

I was pleased with the appearance and amenities at this hotel. The room was nice and comfortable. The staff was helpful and friendly. It was a good location, close to UCSD. I preferred this hotel over the BW at Golden Triangle.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear PJKtoo, Thank you for taking the time to share your experience at the Best Western San Diego/Miramar. We're happy to hear that our hotel suited your needs. We always aim to leave our guests with a positive experience and we're pleased to know that we accomplished that with you. As you mentioned, we are centrally located near UCSD and we're glad that was of convenience for you. Once more, thank you for reviewing the Best Western San Diego/Miramar. We would love for you to stay with us again in the future.

towels were nice, sheets made a crackling sound (heard they are in the process of changing them to cotton/polyester). clean room. door automatically closes. hope they have a stopper in the back to hold the door open. this would make it very easy to load/unload or carry in/out luggage, etc. pillows were too high.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear mikeshah, Thank you for taking the time to review your stay at the Best Western San Diego/Miramar. We're thrilled to hear that our hotel suited your needs. We always aim to leave our guests with a memorable experience and we're pleased to know that we accomplished that with you. Your suggestions are important to us and will always be taken into consideration. Once more, thank you for reviewing the Best Western San Diego/Miramar. We would love for you to stay with us again in the future.

nice clean room. nice towels too. not those thick towels. pillows were too high. good sheets but they made a crackling sound, wonder why ? door closes fast and hard. have to watchout for those fingers. overall nice hotel

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Bharat, Thank you for investing the time to share your experience at the Best Western San Diego/Miramar. We're thrilled to hear that you enjoyed your stay with us. We always aim to leave our guests with a positive experience and we're pleased to know that we achieved that with you. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the future.

Tired, really tired. Traveling with our dear four-legged older Boston Terrier, who's also exceptionally well-mannered. BUT, not all hotels take dogs. This BW did and the room was on the bottom floor and two doors down from where we parked. The room smelled CLEAN---not of cleaning materials.The bed was very comfortable. We had plenty of hot water for showers. I highly recommend this Best Western!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Debbie, Thank you for sharing your experience at the Best Western San Diego/Miramar. We're thrilled to hear that you enjoyed your stay with us and that our hotel suited your needs. We always aim to leave our guests with a memorable experience and we're pleased to know that we accomplished that with you. As you mentioned, we do allow pets at our hotel and we're happy that we we're able to accommodate you and your furry companion. Once more, thank you for reviewing the Best Western San Diego/Miramar. We would love for you to stay with us again in the future.

This was a serious disappointment. Restricted search to BW in the area for a quick overnight from Phoenix. Everything feels run down. The carpet is super thin and buckling -- the doors and elevator are kinda crappy And that's OK but ... the stuff I came to expect from BW were suddenly not there ... Decent mattress --- um, no --- stuck on a played-out pillow top AC is a total clunky window unit --- noisy all night Narrow entrance - semi-trucks parked everywhere (loud) Avoid

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear vogon_poet, Thank you for taking the time to review your stay at our hotel. Please accept our apologies for not exceeding your expectations. We always aim to wow our guests and we're disappointed that we missed the mark with you. Your concerns are important to us and your comments will be shared with our staff. Once more, thank you for reviewing our hotel.

This place was just fine for a quick San Diego Visit. Rooms are older but clean enough. Breakfast was fine. Pool was fine. Nothing wrong at all with this place and we would use it again for sure with our kids if we need to head back to SD any time soon.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Fredgee77, Thank you for sharing your experience at that Best Western San Diego/Miramar. We're thrilled to hear that our hotel suited your needs. We always aim to leave our guests with a memorable experience and we're pleased to know that we accomplished that with you. As you mentioned, we do have an outdoor pool and complimentary breakfast, we're glad that you got the chance to enjoy them during your stay. Once more, thank you for reviewing the Best Western San Diego/Miramar. We would love to see you again in the future.

I traveled to attend a conference to the near by University and had to stay in this listed location. Despite my sickness with my allergy, I had a good night sleep. The room is very clean. Russell at Front desk is friendly and helpful.Sadly, there is this mean manager by the name Manu, walks in to say that he do not have a fridge to keep my little to go box. He was mean and rude. His negative attitude ruin my day to the say the least. He checked on every staff in " do my way" attitude. He has no customer service skills and unfriendly!!! Do not stay in this location at all!!!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Gen, Thank you for investing the time to review your stay at our hotel. Please accept our apologies for the issues you faced during your stay with us. We always aim to wow our guests with our customer service and we're sorry that not all of our staff provided you with exceptional service. It is reviews like yours that help us improve and better our guest's experience. Your concerns are important to us and will be addressed with our staff. Once more, thank you for reviewing our hotel.

We stayed here last night and were pleasantly surprised. The hotel across the street was literally $80 more per night & I highly doubt that would have been worth the price. The staff was very friendly. I checked the best western website & searched for specials & found a 48 special that saved me an extra $10 so take the time to search the site & sign up for the rewards program. The free breakfast was sufficient & what you would expect, Danish, waffles, cereal, Apple, banana Etc. I would stay again.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear MTtrippin, Thank you for taking the time to provide us with feedback on your stay at the Best Western San Diego/Miramar. We're thrilled to hear that you enjoyed your stay with us and that our hotel suited your needs. We always aim to provide our guests with friendly service and we're touched you took notice. As you mentioned, we do offer complimentary breakfast and we're glad that you got the chance to enjoy it. Once more, thank you for reviewing the Best Western San Diego/Miramar. We look forward to seeing you again during your next visit to the area.

Great place to stay. Central to many locations with a wide variety of eateries. Would stay again. The rooms were well cared for. The maids kept the rooms very clean and neat the grounds were also neat and clean.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear 355shaunaf, Thank you for sharing your experience at the Best Western San Diego/Miramar. We're happy to hear that your enjoyed your stay with us and that our hotel suited your needs. We always aim to provide our guests with immaculate facilities and well-kept grounds and we're delighted that you took notice. As you mentioned, we are centrally located near restaurants and we're glad that was convenient for you. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the future.

We booked several rooms for the busy July 4th weekend. The staff was great and provided all support we needed with a smiling face. Excellent location and comfortable rooms. I would highly recommend this hotel to every user family or business.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear apatel28, Thank you for taking the time to review your stay at the Best Western San Diego/Miramar. We're thrilled to hear that we are a “great place to stay in San Diego.” We always aim to wow our guests with our customer service and we're touched that you took notice. Once more, thank you for reviewing the Best Western San Diego/Miramar. We would love for you to stay with us again in the future.

When we checked in at about 4:30pm on August 8,2016 Juan was on duty. He was a great assistance in helping me with directions to places we needed to go. This was our first trip to San Diego and we had an early doctor's appointment the next day. The directions he gave us took us directly there.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Barbara, Thank you for sharing your experience at the Best Western San Diego/Miramar. We're thrilled to hear that our hotel suited your needs. We always aim to provide our guests with excellent service and we're pleased that you got to experience it first-hand. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the future.

The front desk day employee Juan was extremely helpful with any questions and provided excellent service. Rooms were clean and a bit old for the price but OK. The breakfast make your own waffles was a nice touch but they sometimes mixed ham into the scrambled eggs which some may not like very much. Make sure you slam your door a bit when you leave as the door will not close all the way on its own. Was much quieter than other Best Westerns i have stayed.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Bill, Thank you for taking the time to share your experience at the Best Western San Diego/Miramar. We are happy to hear that our hotel suited your needs. We always aim to provide all of our guests with great service and we're touched that you took notice. As you mentioned, we do offer complimentary breakfast and we're glad that you got the chance to enjoy it during your stay. Once more, thank you for reviewing the Best Western San Diego/Miramar. We would love for you to stay with us again in the future.

It's expensive to stay in San Diego...especially in July. We went down to see a Giants game at Petco Park and to go to the various beaches and tourist attractions around the area but finding a central location to stay at that wasn't crazy expensive was impossible. The best deal that we found was this hotel up near the Miramar Naval Air Station. If you stay here and want to spend time in central San Diego, allow yourself plenty of time to get there...especially on a weekday. The Giants game was on a Friday night and the traffic was horrendous. Be prepared to sit in traffic a while. Check in was a little odd. A gentlemen at the front desk checked us in and he seemed to either be the manager or owner of the property. He was a nice enough guy but as I was standing there he received at least 7 phone calls in a row. I was tired from a long drive and just wanted to relax and was surprised that he put the various phone calls before somebody who was standing right in front of him. It seemed a little rude. He was apologetic and proceeded with my check in. He mentioned that I went through an online third party to make the reservation which was true. He then mentioned that they had underpaid him. He said it was no problem and not my fault but it was obvious he was not happy with that situation. Once again, he was very nice but this seemed a bit misplaced. The room was clean and comfortable. The free wifi worked well as did the a/c. Free breakfast was fine with waffles and continental breakfast items. I found it odd that the two milk pitchers were rigged so that only a trickle of milk would come out of them. This was intentionally done since both had the thumb actuators removed. I read this as an attempt by the management to save money and if that's the case it's a bit tacky. Plus, the person who maintained the food was very slow to replenish the milk pitchers which were very small to begin with. There seems to be a bit of a homeless problem in the area. I saw a guy who obviously was not a guest walk up to an outdoor electrical outlet and charge his phone. On another occasion I witnessed a guy ride up on a ratty bike, jump the locked gate around the pool, and take a bath in the hot tub! We had an unobstructed view of him washing his hair, socks, and "junk" right there out in the open. He didn't strip down completely naked fortunately but he did have a severe case of plumbers butt. I did call the office on him. It sounded like this was a common problem. Maybe they need to invest in some security. There are also an inordinate amount of signs on the property that state that the hotel is not responsible for items lost from guest's burglarized cars. We didn't have an issue but I wonder if this sort of crime is common there. Next door to the hotel is an auto repair place. I witnessed one of the mechanics pick up and park a car in the hotel's parking lot. The hotel lot is pretty small so hopefully this is a not a common occurrence. Despite all this, overall we had a pleasant stay. However, I'm not sure I would recommend this place. In a pinch, maybe. I'm going to give it 3 stars based on the odd things that happened during my stay.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Kelly, Thank you for taking the time to review our hotel. Please accept our apologies for the issues you faced during your stay with us. We always aim to wow our guests and we're disappointed that we missed that opportunity with you. Your concerns are very important to us and will be addressed with our staff. Once more, thank you for reviewing our hotel. We hope that you'll give us another chance in the future.

The hotel was great for the price, very clean and great staff. good location north of San Diego, small pool but very clean with sun and shade available. Breakfast was good and if you go before 7 am it is like eating at home alone. Good food located a short drive away with movie theater as well. Many choices and a good mid way point out of the direct San Diego area. Hope you enjoy your stay.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Kristine K. Thank you for taking the time to share your experience at the Best Western San Diego/Miramar. We're thrilled to hear that our hotel suited your needs. We always aim to leave our guests with a memorable experience and we're happy that we achieved that with you. As you mentioned, we do offer complimentary breakfast and we're glad that you got the chance to enjoy it during your stay. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the future.

Nice average hotel that's about 20 minutes from downtown.Some friends and I stayed here during Comic Con and it was easy access onto the highways. The staff was friendly and helpful. When we called down for extra towels they were up within 10 minutes. If you don't mind a little drive to downtown San Diego, this is for you. The room could use a makeover but was fairly clean. There is a swimming pool and whirlpool on the premises. Decent selections for their complimentary breakfast. I would definitely stay here again if needed to.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear DALANIERMICHIGAN, Thank you for taking the time review your stay at the Best Western San Diego/Miramar. We're happy to hear that our hotel suited your needs. As you mentioned, we are located near the freeway with easy access to the I-15, we're delighted to hear that was convenient for you. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the near future.

I am a frequent guest, and they care enough to remember I have stayed with them in the past. Hotel is clean inside and out, staff is friendly and the rooms are very comfortable. Very convenient location me when I am in San Diego for Business. Thank you!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Ellie, Thank you for taking the time to review your stay at the Best Western San Diego/Miramar. We're thrilled to hear that you are a frequent guest with us and that our hotel suited your needs. We always aim to provide all of our guests with excellent service and we're so glad that you took notice. As you mentioned, we are centrally located and are surrounded by businesses and corporations. We're happy to hear that was convenient for you. Once more, thank you for sharing your experience at the Best Western San Diego/Miramar. We would love to see you again in the future.

This Best Western had great customer service from the moment we checked in Juan greeted us with a smile, gave us a nice welcome. Roberta in the kitchen, was always refilling the food, helping with the waffle maker, and wiping off the tables for us. Housekeeping staff was very through in cleaning what needed to be cleaned, linens and trash removable from the room. Finally, this location sits at Miramar Rd and I-15 interstate. RT.163 & I-805 are 5 minutes. 20 minutes tops from airport and downtown San Diego.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear D3934PRjosephm, Thank you for taking the time to review the Best Western San Diego/Miramar. We are thrilled to hear that you think we are the “best hotel in Miramar.” We always aim to provide our guests with excellent customer service and we're pleased to know that you got to experience that first-hand. As you mentioned, we are centrally located near the freeway and we're glad that it was convenient for you. Once more, thank you for reviewing the Best Western San Diego/Miramar. We would love for you to stay with us again in the future.

My wife and I had to travel to San Diego for a major surgery for her at Thornton Medical Complex in La Jolla, CA. Not knowing if we would be there for a week or a month, and neither of us ever traveling there before we were unfamiliar with the area at all. Being budget conscious, we initially stayed at an extended stay hotel in the Fashion valley area. After a week of testing at the hospital we learned my wife would need a surgery and be in the hospital for possibly a month. The hotel we were in was adequate at best and not really a good commute to the hospital, plus my in-laws and daughter would be coming for the surgery so we wanted a hotel closer to the LaJolla area. I saw some good reviews for the Best Western Miramar and called to check on room availability for our family needs. Diane, the manager took my call and invited us to come and check out the property. Upon arrival I was very impressed with the cleanliness and upkeep of the hotel common areas and that carried over into the rooms also. Diane was more than helpful, worked with us on a very competitive rate for our rooms, and took the time to walk us around the property and showed us several rooms. Plus this hotel was only a short 15-20 minute freewayless drive to the hospital. It has an outdoor pool, hot tub area that is very adequate. It is adjacent to a freeway, I-15 and is easy to access your way around the San Diego area. It also includes a daily hot breakfast that varies a little from day to day, which means a lot if you are having an extended stay. Roberta was the employee who took care of the breakfast area, and she was always on top of things keeping items full and asking if anything was needed. I was there from April 16 thru May 10 2016 and had to extend my stay several times due to my wife's hospital discharge date changing, and I never had one problem with any of the changes. I will honestly say I was treated like I was family while I was there, with Diane, Roberta, and the other staff members inquiring how my wife's recovery was going,and they made sure to see her after she was discharged and before we checked out. This hotel is close to many restaurants and businesses. I would definitely stay there again. It was the cleanest hotel top to bottom I have ever stayed at, and I have stayed in 5 star hotels many times and they have nothing on this hotel. Factor in the staff and you will not be disappointed. If you are looking for suites and valet parking, than don't bother, but if you want a clean,updated,top notch staff in a safe area than this is the spot. Thank you Best Western Miramar hotel,Mr. Patel and staff, you made a difficult time for me and my family so much better than I could have asked!!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear hogdaddy8, Thank you so much for your glowing review on the Best Western San Diego/Miramar. We are thrilled to hear that our hotel suited your needs and that we made your long stay feel like home. We always aim to wow our guests with our excellent service and immaculate facilities and we are so touched that you took notice and got to experience it first-hand. As you mentioned, we are centrally located in San Diego, so commuting around the area is usually a short drive. We're glad that was convenient for you and your family. Also, thank you kindly for highlighting our staff members who provided you with excellent service and treated you like family. Once more, we appreciate your review and feedback on the Best Western San Diego/Miramar. We wish your wife well and we would love to see you again during your next visit to the area.

The hotel is just off Interstate 15 and Miramar Road. It's within a few blocks of banks, restaurants and shopping centers, and it's convenient to MCAS Miramar. The staff are friendly and helpful, and the rooms are clean and comfortable and quiet.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear btsmith_sf, Thank you for taking the time to review your stay at the Best Western San Diego/Miramar. We are thrilled to hear that your stay was “clean, comfortable, convenient, quiet, and a good value.” We always aim to wow our guests and we're happy to know that we accomplished that with you. As you mentioned, we are centrally located near MCAS and we are glad that was convenient for you. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the future.

We were in town for a family reunion. The location worked for us and the property was clean and well priced for the summer season. We were very impressed with DIane at the front desk especially as she helped us when we had an air conditioning problem by switching rooms for us. The breakfast room staff were very efficient and friendly! Mr. Patel was friendly and helpful when we were checking out! We will stay here when we come into this part of San Diego in the future!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear margaretj2016, Thank you for taking the time to review the Best Western San Diego/Miramar. We are thrilled to hear that you had a “great stay” and that our hotel suited your needs. We always aim to wow our guests and we are delighted to have accomplished said task. Also, thank you for highlighting our staff members who accommodated you during your stay. Once more, thank you for your glowing review on the Best Western San Diego/Miramar. We look forward to seeing you during your next trip to the area.

We could walk to the front gate. Very convenient location. Clean, functional rooms complete with refrigerator and microwave. Great Chinese restaurant across the street. Good value. Russell at the front desk was very courteous and professional.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear William, Thank you for taking the time to review your stay at the Best Western San Diego/Miramar. We are happy to hear that your stay was convenient. We always aim to leave our guests with a memorable experience and we are pleased to have accomplished said task. Also, thank you for highlighting our staff members who provided you with courteous and professional service. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the future.

The room was on the second floor it was clean and quite. I came and went w/o any problems getting around town. I loved getting up in the am and had a very nice breakfast to choose from and then your desk staff, a young man named Conner helped me to find a starbucks and a place to walk in the early am in the cayons. The staff is friendly I would stay at this location again. DId not have a chance to swim in the pool.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Cheryl, Thank you for reviewing your stay at the Best Western San Diego/Miramar. We are thrilled to hear that you enjoyed your stay. We always aim to provide our guests with excellent service and we are happy to hear that you got to experience it first-hand. As you mentioned, we are centrally located near popular attractions and we are glad that it was easy for you to navigate around town. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the future.

Sports - Volleyball Nationals with our daughter The hotel was very old and dirty The staff were nice Noise level was horrible The beds were extremely uncomfortable Odors were overwhelming in the room and in the pool Disgusting

Very Impressed.Room was very clean.The hospitality shown by the staff was great. Mr Patel and staff were very professional and courteous. I would highly recommend this location. The service was great if you needed anything.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Jerry, Thank you for taking the time to review the Best Western San Diego/Miramar. We are thrilled to hear that you were “very impressed” at our hotel. We always want to provide our guests with exceptional service and we are happy that you took notice. Also, thank you for highlighting our staff members who provided you with professional and courteous service. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again during your next visit to the area.

Thank you we were very satisfied the room was clean the service was excellent. Location was perfect for what we needed. The swimming pool and hot tub were clean and were very serviceable. Parking was easy, the breakfast was really really good. Coffee was not very good though.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Anthony, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are excited to hear that you were a “happy customer.” We always aim to leave our guests with a memorable experience and we are touched to have accomplished said task. As you mentioned, we are centrally located near popular attractions and we are happy that you got the chance to enjoy them during your visit. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the near future.

The hotel is very typical for a Best Western Plus Hotel. It is about 15-20 mins away from the San Diego Zoo, the rooms are nice and clean and the breakfast is good, there is even a pool and Jacuzzi to relax in if that is your thing. There is plenty of parking and there are elevators to get to the 2nd and 3rd floor rooms. It is close to the freeway but with the A/C on I didn't hear much road noise, if it bothers you just ask for a room not facing the freeway but that may get the pool side which after 9 when it closes should be relatively quiet. The staff was really nice and friendly. I would stay there again, only thing is that there is a Carl's Jr and a Mobil gas station within walking distance... but nothing else too close for convenience purchases other than in the lobby at hotel costs.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Melanie, Thank you for investing the time to review the Best Western San Diego/Miramar. We are delighted to hear that our hotel suited your needs. We always strive to leave our guests with a memorable experience and we are touched that we accomplished that with you. As you mentioned, we are centrally located near popular attractions in San Diego and we are pleased to hear that you got the chance to enjoy them during your visit. Once more, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the future.

- Stayed over for a weekend on a shoe string budget - The rooms were no frills but definitely value for money - Parking was free and enough - Breakfast was complimentary and had the essential (Eggs, Cereals, Danish, Waffles, Coffee) - The most outstanding feature of the hotel: THE STAFF! - I have never seen a more courteous and helpful staff in the most expensive hotels. They helped us out multiple times without much ado! They were great to talk to as well - There are eating options right next to the property (Carl Jr., McD and a hotel attached to the Holiday Inn next door) Made the leisure weekend memorable

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear jagghead, Thank you for taking the time to review the Best Western San Diego/Miramar. We always aim to leave our guests with a memorable experience and we are thrilled to have accomplished said task. Also, thank you for highlighting our wonderful staff who were very courteous and helpful during your stay. As you mentioned, we do offer complimentary breakfast and we are glad that you got the chance to enjoy it during your visit. Once more, thank you for reviewing the Best Western San Diego/Miramar. We look forward to seeing you in the future.

Diane(front desk attendee), was so helpful and kind to me. I was just getting off work and needed a place to rest. She blessed me with a wonderful and quiet room. She was caring as to even remind me to eat before I rested; because she seen how exhausted I was. I wanted to also say "thank you, thank you, thank you!!!" to Isabel( room attendant). I have never seen a hotel room so emaculently clean!! Isabel you have some blessed hands. God Bless you and Diane for making my stay so peaceful!!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear intercession, Thank you for your kind words regarding your stay at the Best Western San Diego/Miramar. We are ecstatic to hear that you enjoyed a restful night at our hotel. We always aim to provide our guests with exceptional service and we are thrilled that you took notice. Also, thank you for highlighting our staff members who provided you with a peaceful stay. Once again, thank you for reviewing the Best Western San Diego/Miramar. We would love for you to stay with us again.

Stayed 5/19-5/25. Would stay again. Staff very helpful and courteous. Cleaning staff were very nice. The room was great. Nice choices of food for breakfast. Elevator worked great as we stayed on 3rd floor.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Kevin, Thank you for taking the time to review the Best Western San Diego/Miramar. We are delighted to hear that you would stay with us again and that you found our staff to be very helpful and courteous. As you mentioned, we do offer complimentary breakfast and we are happy to hear that you got the chance to enjoy it during your stay. Again, thank you for reviewing the Best Western San Diego/Miramar. We hope to see you again in the future.

Very dirty, Old furniture. Nothing near by. I would not recommend this property! It was very aged. The price did not reflect the good standards at other BW locations. This property was not worth $109 bucks.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Joy B, Thank you for investing your time in reviewing our hotel. We are very sorry that we did not live up to your expectations. It is reviews like yours that help us improve and become better. We hope that you would be so kind as to giving us another chance and stay with us in the future. Again, thank you very much for your review on your stay.

The staff is excellent, the accommodations are excellent. The location is near Miramar USMC Air Station. Interstate 15 is nearby which connects to San Diego's interior including Balboa Park and the San Diego Zoo. Nice place.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Dan_d_1232519, Thank you very much for the kind words about your stay at the Best Western San Diego/Miramar. We are thrilled to hear about our “excellent staff” and are glad that you noticed. As you mentioned, we are centrally located near San Diego's popular attractions and are happy to hear that you enjoyed them on your trip. Again, thank you for your review regarding Best Western San Diego/Miramar. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

My husband left a $600 divers watch on the side table in the hotel. We were doubtful that we'd ever see it again but went there anyway to see if they had turned it in. We are eternally grateful for Yasmin's honesty. This watch was a beautiful gift from my husband's late father, so it means a lot to us that she turned it in. Thank you Yasmin!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Samantha V, Thank you for providing feedback regarding your stay at the Best Western Valencia Inn. We are thrilled to hear we were able to locate your misplaced item. Our lost and found policy yields very high success rates and we are delighted to hear of another happy guest. We hope to see you again, during your next trip to Valencia. Once more, thank you for reviewing the Best Western Valencia Inn.

This hotel was great for our group. We were centrally located for the activities we would be participating in. The hotel was very clean and the staff was helpful with our needs. We would recommend this hotel to anyone staying in the area.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Frances F, Thank you for providing feedback regarding your stay at the Best Western Valencia Inn. We are thrilled to hear “the hotel was very clean and the staff was helpful”. We strive in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we are centrally located and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to Valencia. Once more, thank you for reviewing the Best Western Valencia Inn.

Had a wonderful stay here at the best western Miramar, all staff were very friendly and helpful. Had a lot of suggestions and tips from juan at the front desk on what to do with the kids. We felt very welcomed here at the hotel will definitely be planning a stay here again!.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Valeria C, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear “all staff were very friendly and helpful”. We strive in providing our guests with extraordinary quality service and are touched you took notice. As you mentioned, we are centrally located near several of San Diego's famous attractions and are delighted you were able to enjoy them during your stay. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

The hotel is a great place to stay. The amenities the room provides for the guest are great. The front desk, are always very helpful. Especially, when there are bilingual people like Juan. He is a very extraordinary person. Always willing to make your stay as pleasing and relaxing. He is very professional and makes guest come back every time and stay here.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Maggie M, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear you stay was “very pleasing and relaxing”. We strive in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we have several staff members who speak a second language and are delighted you found it beneficial. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

The staff here is amazing! They are helpful and friendly without being pushy. The rooms are clean and stylish. The location is great if you are visiting the MCAS, and is relatively close (within 20m) to La Jolla Beach. Just a great place overall.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear CaitlynStatJones, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear “the staff here is amazing”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are centrally located near several of San Diego's famous beaches and are delighted you were able to enjoy them during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

My last stay at this hotel was pretty eventful. Upon the arrival my pet reservation was not on file and the night concierge was more than helpful in getting that taken care of. Entered the room and found the toilet to be clogged with multiple bars of soap. Not sure if this was a malicious act of a previous renter or a careless maid. Easily fixed with some assistance from the night concierge in locating a plunger and some elbow grease from me. The furniture is beginning to show its age, the swivel chair would not remain elevated, and the refrigerator/microwave cabinet was broken and needs replacing. Overall the stay was fine and still cheaper than other hotels in the same area.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear James H, Thank you for providing feedback regarding your stay at our hotel. Please accept our sincerest apologies regarding the inconveniences you experienced during your stay. Your concerns have been addressed with our staff, so that improvements can be made. We are thrilled to hear we have helpful staff at our hotel. We hope that you would be so kind as to give us another chance and stay with us again, in the future. Once more, thank you for reviewing our hotel.

Our company books rooms for our techs that travel all across the US. This hotel was paid through Expedia, however still charged the guests personal credit card. When we called the hotel to discuss this error we were met with a stubborn, rude attitude not willing to make the situation right. Shame on you Manager Manu and shame on you Best Western. Last time I checked this is stealing. So beware when staying here and keep a close on on your credit card charges.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Wachter R, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the miscommunication you experienced during your stay. In cases when multiple reservations are made through various channels, responsibility lies within the guest. We hope that you would be so kind as to give us another chance and stay with us again, in the future. Once more, thank you for reviewing our hotel.

It's location was convenient for all of our destinations. The staff was very pleasant and helpful during our stay. The housekeeping staff did a great job on the room and graciously assisted me when we had any questions. Roberta was congenial and very efficient in looking after a very busy breakfast area. Diane and Juan at the front desk answered all of our queries and were very personable.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Jmharding265, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear “the staff was very pleasant and helpful” during your stay. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are centrally located near several of San Diego's famous attractions and are delighted you were able to enjoy them during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

We have stayed at this location 3 years in a row now. It has always been a great experience for us! From the time that we checked in, until the time we checked out the service from the staff was amazing!!! The two women that cleaned our room were great! Their names are Gloria and Elsa. Roberta was awesome with breakfast in the morning and very nice to talk with! Our overall experience here was great! We will definitely be coming back next year! Thank you all!!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Wendy C, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear “the staff was amazing”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

Very conveniently located when staying in san diego.we stayed for 9 nights in comfortable and clean large room well equipped with fridge and microwave. Reception staff helpful. Good breakfast included. Tea and coffee freely available 24 hours a day in the breakfast room. Good Chinese restaurant 2 mins walk away and other restaurants a couple of miles away. Excellent bathroom facilities including bath as well as shower.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear EalingLondonLondon, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear our hotel is “comfortable and clean”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

Good motel if you need to stay in the MCAS Miramar area. Only 20 minutes to MCRD San Diego. Breakfast was good, as well as great WiFi access. Excellent location & easy access right off the I-15. Number of great restaurants within 10 minutes of motel

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Sean B, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear we are a good hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we are centrally located and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

Clean, personable staff, food nearby, liquor store nearby. Check-in was pleasant and painless. They provided a continental breakfast...which was fine. Centrally located near everything. All-in-all...a great stay! Thanks!!!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear DCMark1, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear you had “a great stay” at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

Having bounced around a few different places in San Diego, I was so pleasantly thrilled when I got to this Best Western. Everything is impeccably clean, obviously new, and aesthetically pleasing. Visiting someone on base, this location is absolutely perfect! The quick and easy highway access is a huge plus. My drive to the beach (La Jolla Shores) was an easy 20 minutes, helping gather information on where to eat as well as the closest shopping mall! I absolutely loved everything about this place!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear CaitlynStatJones, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear you “absolutely loved everything about this place”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we are centrally located near several of San Diego's famous attractions and are delighted you were able to enjoy them during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

I stayed at the Best Western Miramar off the 15 since it was close my daughter's house. The room was large with a king size bed and couch that made into a sleeper, clean and the service was good. The breakfast was the usual type that is provided from 6-9 am at hotels and fine for me. The rate was very good for the San Diego area since it not located outside of the main tourist area but the location adjacent to the 15 means that all the major tourist sites and beach is within 20-30 minutes. I highly recommend this hotel for someone traveling and stopping for the night or families on a budget.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear moocoulter, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear “the service was good”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

Rooms are impeccably clean & have been upgraded a lot from previous stays. Hangars that don't come off are virtually unusable for some of us disabled guests but for an older BW, the lobby, breakfast and guest room were a comfortable stay. Friendly, helpful staff, too!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Joseph M, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear the “rooms are impeccably clean & have been upgraded a lot from previous stays”. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

Overall the hotel was ok. We stayed here for two nights, it had free wifi and breakfast. The reason Im giving 4 stars is because our room smelled really bad, it smell like cigarette. When I made the reservation I asked for anon smoking room but I don't know what happened we ended up with that one. Also, its a little bit far from tourist area. Price is not too expensive.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Amnerys R, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear we are a good hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

All the staff was great...but the one who stood out was Roberta. She was very pleasant every morning and did the best to accommodate us and our soccer team. Thank you Best Western San Diego/Miramar, we will be staying with you again if in that area

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Gabriela E, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear “all the staff was great”. We strive in providing our guests with excellent quality service and are touched you took notice. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

The location was very close to MCAS. The hotel appears to be in need of updating. Cracked bathroom sink, furniture was worn/old. The breakfast they offered was okay. Scrambled eggs, link sausage, dry cereals, juice, coffee, small muffins and Danish.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Mark H, Thank you for investing you time in reviewing our hotel. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. Your concerns have been addressed with our staff, so that improvements can be made. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope that you would be so kind as to give us another chance and stay with us again, in the future. Once more, thank you for reviewing our hotel.

Room was a non-smoking room and we were required to sign a waiver that we would not smoke in the room. Neither me nor my husband smoke and the curtains along with the air coming out of the room ac/heater unit reeked of cigarettes. The king mattress was not supportive to where neither me or my husband got a good nights sleep. Desk chair would not stay in position, when you set on the chair it would start sinking to a lower position by its self. Bathroom door and door handle, the door handle was ready to fall off and then the door its self was cracked where the door handle lead to the handle strike plate in the door frame

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Pam C, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenges you faced during your stay. We recommend that all guests bring their concerns to our staff's attention, immediately, so that a proper solution can be put in place. We hope that you would be so kind as to give us another chance and stay with us again, in the future. Once more, thank you for reviewing our hotel.

This hotel is very close to a main freeway in California and close to the military base, so we would have expected more traffic noise. However, we were pleasantly surprised at how quiet it was and except for the rain, which puddled outside our room door, we were very comfortable here.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Lenora H, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear you were “pleasantly surprised at how quiet it was”. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we are centrally located near several of San Diego's famous attractions and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

Horrible experience. We had ants all over our beds and counters. They moved us into a different room with even more ants. My daughter refused to sleep there yet it was too late to find another hotel. Stay away unless they guarantee no ants

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Pascal R, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenge you faced during your stay. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. San Diego's unusually poor weather urged some unfortunate pests into our property. Our nationally recognized pest control company has since serviced out property and your concern has been taken care of. We hope that you would be so kind as to give us another chance and stay with us again, in the future. Once more, thank you for reviewing our hotel.

We have stayed here several times while visiting San Diego. We have been also been greeted by friendly staff, spotless lobby, room in perfect appearance, breakfast is very extensive. We do not think of any other place to stay when visiting San Diego for business or pleasure. Always a pleasant experience staying here.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear TravelBearsCA, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear your room is always perfect in appearance. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We look forward to your next night with us and appreciate your feedback regarding Best Western San Diego/Miramar.

We are ALWAYS pleased with the overall experience at this location in San Diego. The minute you walk in everything show spotless. The rooms are exceptional and everything in order. The staff always friendly and helpful The breakfast has a great variety including waffles, eggs, sausage, and all the other breakfast items. This is our first choice when needing to stay in San Diego for business or pleasure Great location to everything.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear TravelBearsCA, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear “the staff always friendly and helpful”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We look forward to your next night with us and appreciate your feedback regarding Best Western San Diego/Miramar.

We were in the area for a Medical referral. The Hotels closest to the hospital were very expensive and out of our price range. This hotel was only seven miles from the hospital and the rate was very reasonable. We had a last minute change of an additional adult guest. the staff was very accommodating. We enjoyed our stay and plan to return in the near future. The night clerk was very friendly and reassured us that we could easily reach the hospital time for the next days' appointment. the Breakfast hostess Roberta was very kind and let the guests know that more food was cooking as the serving area supply seemed low. The Day clerk was very courteous and even went back to the room to check for a forgotten phone charger part.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Dan M, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear “the staff was very accommodating”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

After arriving at the Hotel we noticed the bathroom light was burned out. When we left the room we contacted the front desk to have it fixed. When we returned later that day not only was the bulb not changed but the room was not serviced. Came back to no towels and ants crawling in the sink and bathroom due to the garbage from breakfast not being emptied. The top sheet on the bed felt like a disposable sheet, the pillows were small and very uncomfortable, bed was very hard. The A/C-Heater rattled like crazy and would sound like a generator when it kicked on and ran. Very disappointed in this hotel. The front desk just did not want to help, told us no one was there to fix problems and to turn on all the lights in the room so the wife could see to get ready. Not the right thing to say!!!! Best Westerns are usually great to stay at but this one slipped.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Ron C, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenges you face during your stay. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. Your concerns have been addressed with our staff, so that improvements can be made. We hope that you would be so kind as to give each other another chance and stay with us again, in the future. Once more, thank you for reviewing our hotel.

We were staying at this location for a soccer tournament and would have breakfast each morning in the lobby. Me, my wife and daughter were very pleased with all the attention Roberta gave everyone, making sure we had everything we needed, restocking all the popular food items and keeping the area very clean. She made the experience a positive one. I would suggest the hotel check on the blow dryers in the rooms for replacement as the one in our room was non-functional. Not a major issue though.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Ramon L, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear we have “excellent staff”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

A room was ready, but for some reason we had been scheduled for a smoking room. We asked for a ADA room and we were placed on the bottom floor which seemed to be a good location. However as the night progressed, the room turned into a noise fest...Soccer tourney kids and families were a bit noisy to say the least. Wifi was very good. Ants......drippy shower.....and a microwave that could not be turned off....door had to be ajar....leaving the light on.....that wasnt so bad. The breakfast menu was good, your general buffet style (eggs, sausage). Cereals, waffles, fruit, muffins etc..... Mattresses were not the greatest, but my wife slept so I was happy. You get what u pay for.......moderately priced. They did offer to take $25 off my bill....which I declined.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Ski W, Thank you for providing feedback regarding your stay at our hotel. Please accept our sincerest apologies regarding the challenges you faced during your stay. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. Your concerns have been addressed with our staff, so that improvements can be made. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope that you would be so kind as to give us another chance and stay with us again, in the future. Once more, thank you for reviewing our hotel.

We stayed for a soccer tournament in Oceanside called Surf Cup. We had to stay this far out because there were no other options but this Best Western definitely made it worth our while. They were awesome with the kids, granted us early breakfast times, let us use their community room for meetings and to bring dinner back. The hotel is very clean. They also monitor all areas using cameras which is great in terms of keeping the kids out of mischief and making parents feel safe about them moving around from room to room.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Melissa D, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear “the hotel is very clean”. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

The first room we got is at the second floor. There's a very strong smell when we got in and the light beside the bed couldn't work. Most important of all, the light in the bathroom worked bad... Kinda disconnected...Then we ask to change our room. It was ok when we first got in (at least better than the first one). However, we found out that the door of the bathroom is not ok as shown in the picture. The hair dryer doesn't work. Most important of all, there's an ant coming out of the soap that I just opened!!!!!!!!! It's disgusting!!!!! And it's shown in the second picture... ( I even took a video of that ant but just don't know how to upload it...) it's not worth the money to stay here.....

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear SJessica522, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenges you faced during your stay. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. Your concerns have been addressed with our staff, so that improvements can be made. We hope that you would be so kind as to give us another chance and stay with us again, in the future. Once more, thank you for reviewing our hotel.

the staff is welcoming and friendly ...breakfast staff very accommodating and friendly. ..room clean and all in good working condition....the big plus here is the staff...always friendly and helpful. very quick to answer a need and then fix it for you....close to the freeway with good access...

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Kay G, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear “the staff is welcoming and friendly”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

Simple without much to offer nearby but it was clean, quiet, and the staff were helpful and polite. Great for being a central location which is close to everything. The only problem in the room was a leeky toilet which affected my sleep somewhat.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Istzvi1, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear “the staff were helpful and polite”. We strive in providing our guests with excellent quality service and are so pleased to have accomplished said task. As you mentioned, we are centrally located near several of San Diego's famous attractions and are delighted you were able to enjoy it during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

Here for a wedding and family vacation. Easy access to San Diego and Temeculah, so was perfect for us. Staff is super friendly and will go above and beyond to help out with anything! My wife was heavily pregnant at the time, and the night staff allowed us to steal about 12 pillows to help her get through the night! Don't be afraid to ask for suggestions for food places near there, as everyone that was recommended to us was fantastic! If we are ever in the area again, this will be our first choice!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Kyle M, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear the “staff is super friendly and will go above and beyond to help out with anything”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are centrally located near several of San Diego's famous attractions and are delighted you were able to enjoy them during your stay. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

My husband and I love to get away once in awhile to San Diego. Our son is a new marine stationed at Miramar MCAS...This Best Western is 2 miles away from entrance to the base. I have to say on each of our 4 stays we have had all positive experiences!!!! We especially look forward to dealing with Juan ! He is very accommodating to our wants and needs !!! The price is great too!!!!!!

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear MGalla222, Thank you for taking the time in reviewing Best Western San Diego/Miramar. We are thrilled to hear you “have had all positive experiences” at our hotel. We strive in providing our guests with memorable experiences and are so pleased to have accomplished said task. As you mentioned, we are centrally located near several of San Diego's famous attractions and are delighted you were able to enjoy them during your stay. On behalf of our entire staff, please thank your son for his service to our country. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

I had to drive down from northern CA for Sunday business. I left later on Saturday evening and I knew I would have a late check in so I called and let them know. When I arrived at 12:47 AM,Crystal(I think that was her name,I was tired) at the desk said my name as if she was expecting me??? I had called 5 hours earlier and spoke with someone else! She checked me right in and I was in my room on 2nd floor by 1:00 AM. This is my second time staying here. I like the location as it is close to the fwy's that I need to access that lead me to three different locations to where I needed to be. All areas of destinations were within 15 minutes of this Best Western, which to me is most important for what I do. I was just saying to my wife that I would stay here again with her and kids if we came in for fun. Mind you, it is not a beach resort location, but if you are in San Diego for multiple activities, I would recommend staying here. Parking has been good and I don't find myself constantly "looking out the window" to check on my vehicle. No squirrely people lurking throughout Hotel. I travel often on weekends, and it seems sometime Motels/Hotels can be party spots...not here, quiet on my last two visits. I come down to San Diego at least 3 times a year for business and will continue to stay at this Best Western in the future. FYI, They have coffee all night! Regards, Scott B.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Scott B, Thank you for taking the time in reviewing the Best Western San Diego/Miramar. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we are centrally located near several of San Diego's business destinations and are delighted you were able to enjoy them during your stay. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

We stayed there for 7 nights mainly because of proximity to the Miramar Airshow. The staff were friendly and helpful. The lady taking care of the breakfast room does a fantastic job of keeping it clean and organized. I must say, though, it would be nice to have a variety of jams to put on your toast - I got sick of only grape jelly all 7 mornings. The apples were inedible - hard as a rock and tasteless. California is renowned for its fresh fruit, but there was none to be found here. They have a very nice outdoor pool and hot tub, which we enjoyed for the first 4 evenings. The hot tub wasn't hot for the last 3 nights and in spite of several requests to do something about it, this issue was never resolved. No apology or explanation was given. When we checked out my wife realized that she had left a necklace in the room. We phoned the next day and fortunately a housekeeper ( "Gloria") had found it. We really appreciated her honesty and would like to extend our sincere thanks. In order to get the necklace mailed to us the hotel's manager "Manu" insisted that we pay for the return postage plus an extra $10 fee for them to take it to the post office. Two weeks later we received the necklace. Other than these issues, we found this hotel to be typical Best Western - quiet, comfortable beds, helpful staff.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Arn L, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear “the staff were friendly and helpful”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are centrally located near several of San Diego's famous attractions and are delighted you were able to enjoy them during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

This hotel has made improvements in cleanliness of the room. It was average during a previous stay in July, and has made improvements to above average. The location and price is great. Parking is onsite and entry is controlled by 2 driveways which are under review by staff.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Bp333, Thank you for taking the time in reviewing the Best Western San Diego/Miramar. We are thrilled to hear you enjoyed the cleanliness of our hotel. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we are centrally located near much of what San Diego has to offer and are delighted you were able to enjoy it during your stay. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

Hotel was fine in most respects, and I stayed at the hotel last year on the same weekend for the airshow. This year, on the second day, my fiance had marks on her skin aligned in a row of two on several exposed parts, like the foot, forehead and shoulder. We were not sure what they were and ten days later the marks are still on her. This hotel has had reports of bedbugs before, and after investigating this and examining the bites, they are from bedbugs. We stayed in room 302. We are currently having to destroy some clothes that were laying on the bed and thoroughly clean others. I would be careful at this hotel, and I hope the management can do something so it doesn't affect others. It is unfortunate, as the breakfast and ammenities otherwise were fine. BT

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Autumn79, Thank you for investing your time in reviewing our hotel. Please accept our sincerest apologies regarding the challenge you faced during your stay. We always aim to wow our guests and are so disappointed to have missed such an opportunity with you. Upon further inspection, completed by our nationally recognized pest control company, no evidence of bed bugs could be found. We hope that you would be so kind as to give us another chance and stay with us again, in the future. Once more, thank you for reviewing our hotel.

I was in town for the Miramar Airshow. This hotel is located right next to MCAS Miramar. Base access was 5 minutes away by car and the airshow could be seen from the room! The hotel itself has friendly and helpful staff and there is enough room to park your car nearby.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Roderick S, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled we have “friendly and helpful staff”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we are centrally located near famous attractions and are delighted you were able to enjoy them during your stay. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

This location is perfect for any business traveler coming to San Diego Miramar area. The rooms are always clean and fresh and the service staff is attentive and helpful. I have stayed here many times and it is always my first choice. Located close to many restaurants and easy on off freeway access.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Susan K, Thank you for taking the time in reviewing the Best Western San Diego/Miramar. We are thrilled to hear “the rooms are always clean and fresh”. We work hard in providing our guests with a well-maintained property and are touched you took notice. As you mentioned, we are centrally located near several eateries and are delighted you were able to enjoy them during your stay. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

The hotel was centrally located (easy access to all major routes), clean, and the staff were very nice. The room we were in was equipped with a refrigerator and microwave and there were also washing machines and dryers on site, which was extremely convenient. Breakfast every morning was very convenient. We would like to give special recognition to Marcia who was running the breakfast area every morning. She kept everything clean and stocked and she was always very pleasant to speak to. We definitely noticed when she wasn't working one morning. :)

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear DES7312015, Thank you for taking the time in reviewing the Best Western San Diego/Miramar. We are thrilled to hear “the staff were very nice”. We strive in providing our guests with excellent quality service and are touched you took notice. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.

No complaints about the place. The staff was very nice and accommodating and was able to get us into a room even though we were early for our check-in and our initial room was not ready yet. They were very understanding of our situation.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Anahit A, Thank you for providing feedback regarding your stay at the Best Western San Diego/Miramar. We are thrilled to hear “the staff was very nice and accommodating”. We strive in providing our guests with excellent quality service and are touched you took notice. We hope to see you again, during your next trip to San Diego. Once more, thank you for reviewing the Best Western San Diego/Miramar.

When it came time for breakfast there was a lady named Marcia that was amazing, polite and so efficient. We actually wanted to stay longer because of her. Rooms were clean, TV was nice and a great shower. WiFi was pretty weak but it still was free.

General M, General Manager at BEST WESTERN San Diego/Miramar Hotel, responded to this review
Dear Tony P, Thank you for taking the time in reviewing the Best Western San Diego/Miramar. We are thrilled to hear you had a “great experience” at our hotel. We work hard in providing our guests with a memorable experience and are so pleased to have accomplished said task. As you mentioned, we do offer complimentary breakfast and are delighted you were able to enjoy it during your stay. We look forward to your next night with us and appreciate your feedback regarding the Best Western San Diego/Miramar.