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Hotel advantages
Hotel services
Air conditioning in the hotel
Buisness Plus equipment
Lounge bar
24/7 reception
Fitness center
Free Parking
Free Wifi
Multilingual staff
Parking
Room services
Coffee maker
Hair dryer
Promises
LABEL_FAMILLE
LABEL_BUSINESS
LABEL_RUNNING
Additional services
Description
Things to do around the hotel
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other activities around the hotel
other activities around the hotel
Customer reviews
3.7
based on 379 guest reviews
Excellent
78
Very Good
170
Average
82
Poor
36
Terrible
13
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Nice hotel. Great location too."
Nice hotel, quite basic for a Best Western, but was clean and staff were friendly. Good location for stopover for our trip into Italy. We were in a superior room which was in the annex part of the hotel. It was quiet, the bed was very comfortable and we had a great nights sleep. There was a safe, kettle and great air con. Shower was great and bathroom nice and roomy with hairdryer. Great free parking in a gated & coded car park. The gates were closed at 11pm. Safe parking was essential for us. Breakfast was very good, with good selection of food, staff were friendly. You can stroll to restaurants nearby. There was McDonalds and KFC within an easy stroll if that's your thing. We'd stay here again as the hotel proved great value and in a good location.
Dear guest, Thank you very much for your detailed feedback. We are delighted that you enjoyed the comfort of your Superior room, the quietness, our breakfast and the convenience of our secure private parking. We are also pleased that our location was ideal for your stopover on your journey to Italy. It would be a real pleasure to welcome you again on your next trip! Cheyma from the Best Western team.
"Nice and quiet"
Arrived late in the afternoon but that was no problem. We liked the hotel very much. The staff were very helpful and pleasant. The room was clean and a decent size, and the bed was incredibly comfortable. Quiet area but the hotel is a bit out of the way, so this is not a city center hotel. Own fenced parking. That said, I think this could be an excellent hotel for visits to nearby areas, such as Lyon. If we return to the Bourgoin-Jallieu area, I would definitely consider staying at this hotel again. Good and varied breakfast. Recommended!
"One night stopover in France"
The hotel was easy to find, and although the signage was faded, the hotel itself was modern and very clean. The double, single bed room was small but perfectly formed with a small terrace area. We played darts on the terrace. Breakfast was a continental buffet which was very tasty and fresh. We could have eaten pizza at the hotel but my children fancied a McDonalds which was a 10 minute walk away. Plenty of other eateries to choose from also. Despite being situated along a main road the double glazing did its job and kept the sound out. We just needed somewhere to rest our heads as we drove through France and this fit the bill perfectly.
"Clean and comfortable, breakfast could be better "
We chose the Kyriad for a few nights as we were visiting friends in Bourgoin. We had interconnecting rooms for us and our children. It was clean and the rooms were comfortable. A few tiles need regrouting in the bathrooms. Breakfast was a little limited and if you weren't there early then they had run out of things and they didn't replace them. The fridge storing the yogurts had a dirty liquid at the bottom which wasn't cleaned the few days we were there. It was ok but could be a little better with a few small changes.
Dear WifeMumWorker, Thank you for your comment. For your information, the standard rooms in which you have slept will be renovated starting next April. As for breakfast, we have a new person who takes care of the restocking of the buffet. Please excuse us for the inconvenience. Hoping to see you again, Jade of the KYRIAD team
"Ideal stop over to break up journey"
Clean, comfortable and friendly. We have made this our stop over hotels to break our journey from Italy to uk a couple of times. Not to far off motorway, it's nice and peaceful, the rooms are not spacious but for one night it's ok. On site restaurant offers good food and very friendly staff.
Thank you for your review, it was a pleasure to welcome you. Kind regards, Elodie, assistant manager
"Easy going, clean, good bed. Perfect for m"
I always book this hotel . It's easy to get to, close to the site, rooms are clean. Staff is friendly. With last week's temperatures reaching 39 deg. C. the aircondition worked perfectly. The breakfast is ok - maybe some whole grain bread.
Dear, thanks a lot for your nice comment. We also appreciate a lot the air-condition when we work :-). Next time, check the baguettes because we have one withe and one cereals. See you next time, kind regards, Elodie
Have any questions?
Is breakfast included in the rate?
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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