Domaine de Dolomieu, BW Premier Collection

Beautiful and peaceful. Great atmosphere and very friendly staff. The 205 restaurant is a great place for dinner while staying there, and the breakfast buffet is amazing. We didn't stay in the chateau but in one of the annexes, and the rooms were very nice. The spa is quite good, unfortunate that the larger swimming pool is outside and closed during the colder months. But we went in late Summer as well and being able to swim outside was a great plus as well. I love the surrounding grounds, the beautiful forest, the nature; it's very peaceful to simply walk around.

This is a beautiful hotel in a peaceful and quiet location, surrounded by nature and even goats, sheep and donkeys onsite! The location is quite remote, so you'll need to travel about 10 minutes by car if you want to eat somewhere other than the hotel. Food was good but not that many vegetarian choices (but that's expected for the region!). Hugo on reception had a fantastic attitude; kind, patient, welcoming and helpful. They somehow managed to host a business group while accommodating them in a different part of the hotel, which helped maintain the peace and quiet we were seeking - thank you and well done! The spa is great with a beautiful, warm pool, jacuzzi and multi-setting poolside shower with atmospheric music, it's like instead of you singing in the shower, the shower sings to you! It would benefit from a slightly better layout as there were not many sun loungers around the pool, but otherwise a wonderful set up. I had an amazing Indonesian massage with Jocelyn, which I highly recommend as it combines breathing exercises as a top and tail to the massage, deepening the experience and helping you relax. She is a fantastic therapist, very kind, caring and an amazing masseuse, and did her best despite the language barrier! The one thing I would pull them up on is possibly just a design flaw. While the room was clean, spacious and comfortable (including a great bed), the handles to bathroom door and cupboards were only holes small enough to fit your finger through, making it awkward and strenuous to open and close them - very odd and possibly difficult for people with physical difficulties. Otherwise a wonderful experience, I highly recommend it! Thank you :)

Great location, hotel, and service! The room was very spacious, the bed very comfortable, the place very quite. The domain is vast with hills and alleys. Very green! Parking is available. Restaurant offers limited list of plates - all of them are good.

Upon arrival, we were met with a deeply disappointing and unexpected situation: the room we had been allocated was not within the chateau itself, but in a completely separate building outside of it. This was not made clear to us at any point during the booking process and not mentioned anywhere on booking. To stay in the chateau, which is what we had anticipated and what we believed we had paid for, we were told we would need to pay an additional 50% of the original price. This bait-and-switch tactic felt misleading and unprofessional. To make matters worse, the manager in charge was not just unhelpful but outright rude and dismissive. His attitude reflected a shocking lack of basic hospitality and customer service skills, making an already frustrating situation even more unpleasant. After driving for about an hour from Lyon with high expectations for our stay, we were left feeling thoroughly let down by the entire experience. This level of service and the deceptive practices we encountered are completely unacceptable for a place that markets itself as a luxury destination. I would strongly caution anyone considering a stay here to think twice, as our experience was overwhelmingly negative. I cannot in good conscience recommend this establishment to anyone.

Extraordinary environment. Very quit and super friendly staff. Swimming pool indoor and outdoor are perfect. Price of the beer was maybe a bit high but this was perfect for a one day or weekend break. Restaurant food was also good. Dog are very welcome and ideal to have short walks.

This hotel is a disaster with surly untrained employees and absent management. We checked in at 3:30pm having travelled all day from southern Spain only to be told the room was not ready. It became available 15 minutes later. Being hungry we went to the brasserie which was not open for food until 7pm. We went back at 7 and were told the brasserie was fully booked. We asked to see the manager of the hotel but he was not on the premises. No room service and the restaurant won't open until 2025. Today the lift is out of service so climb the stairs with luggage to get to the room. Absolutely no assistance. Enter the room at 5:30pm and it is still not made up. Breakfast is a scrum of people in an overcrowded room. Scrambled eggs made from powdered eggs and stone cold.