Best Western Hotel Crequi Lyon Part Dieu,  Lyon

3.5/5  - based on 346 guest reviews.
37 Rue De Bonnel, 69003, Lyon, France - See map
+33 4 78602047 +33 4 78622112



Your room

> Room 1

1 adult


Hotel advantages

  • Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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TripAdvisor Traveler Rating
based on 347 traveler reviews
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The Best Western Crequi Lyon Part-Dieu is a comfortable, quiet, recently built hotel overlooking a beautiful garden. It is located in the heart of the Lyon Part Dieu business and shopping area. We are close to the historical old town, museums, opera, cinema, theater and restaurants. The Best Western Crequi Lyon Part Dieu rooms are totally air-conditioned and soundproofed. Other room features include alarm clock, cable television, safety deposit box, work desk and radio. Our friendly staff awaits your arrival at the Best Western Crequi Lyon Part-Dieu.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 347 guest reviews
Business Business 123
Couples Couples 112
Family Family 34
Friends getaway Friends getaway 30
Solo travel Solo travel 34
Sleep Quality
Best Western Crequi Lyon Part Dieu,Lyon
  • 2
    « very deceiving and cheap hotel »

    I arrived around 11 PM from a 6 hour train ride so needless to say I was looking forward to rest. The hotel is very old and in bad shape. The rooms are very noisy and not soundproofed and most of all ridiculously small. The TV in my room was not working so I had to change rooms. Too expensive for the value.

    « Hotel near Gare de Part Dieu »

    Nice clean hotel. Helpful staff. Good size room , unfortunately not sound proof. Confortable bed. Bar fridge with one complementary water bottle. Small safe ( laptop won't fit), complementary coffee, tea, herbal tea. Air conditioning is operational only in warm season. Window ( no screen) can open. Didn't try the restaurant or bar. Near Gare de Part Dieu , les Halles de Paul Bocuse , 15 minutes walk to Presqu'ile ( downtown) and 30 minutes walk to convention center.

    « Great Hotel in Lyon »

    Dear Traveller, Would like to highly recommend a very comfortable centrally located hotel offering excellent bedding,good showers and excellent service. Would like to suggest this Best Western for all your future stays either for business or pleasure. Best regards,Anonymous.

    « expected better »

    I would not rate this 4 star. The room is compact but with enough room to walk around. I have been in smaller French hotel rooms. The bed was comfortable. Housekeeping was not done on the first day and I asked for the plug in the basin and shower to be fixed but neither was done. The wash hand basin did not retain the water and the shower basin almost overflowed. Breakfast was average and the hot water for tea never seemed to have been boiled, always only warm. There isn't a bar despite a sign indicating one. They will get drink for you. It is in a good location with tramline and railway station close by. The reception staff were friendly and willing to assist.

    « 3 star hotel provided 5 star experience »

    We had reservations to stay at the Mercure about 75m away, but stayed at Best Western Crequi the first night because Mercure was not available the first night. The short is that we cancelled the Mercure and stayed at Best Western for half the price for an additional 4 days. We are not normally needy travelers, but this was a big exception and everyone at Best Western were extremely polite, kind and helpful. We needed help with train reservations, bus schedule, printing tickets, directions, recommendations, and more. In our opinion, this 3 star turned into a 5 star experience. Our room was extremely quiet, clean and comfortable - rather simple, not extravagant. We only had breakfast at the restaurant, but it was good. A few meters away on the same block is a very nice grocery store with everything you might need. Highly recommended. We would choose this place first next trip

    « clean and comfortable »

    Very clean pleasant hotel, room a little small though, but bed was extremely comfortable. Staff very pleasant and helpful. Found the lift to be extremely small if you had suitcases. Overall comfortable stay

    « Great location »

    Stayed at this hotel for 6 nights whilst visiting my daughter, it was our first trip to Lyon. The hotel was modern, bright and clean. Staff friendly and professional. Great location for our needs short walk to shopping centre and river. Needed an iron which was available on request with a board. Would recommend this hotel.

    « Long weekend in Lyon »

    A short stroll from the center of Lyon. Customer service second to none at reception and restaurant .Nice rooms with a safe and a stocked fridge. Nice and quiet at night so good for a sleep. Good price compared to other local Hotels.

    « Good location »

    We had room 107, overlooking the street but thanks to double glazing it was ok. On the other hand the noise inside was quite bad.we could hear everything that was going on in the room next to ours. The room itself was quite clean (apart from bathroom door...) The staff was helpful and friendly. Breakfast was a buffet but the hotel was quiet, so scrambled eggs so overcooked they were dry, slices of bacon fused together. No fruit salad, just some fruit in a bowl. Bread was ok but it was defrosted and not fresh. Overall, I guess it's better to have breakfast somewhere else! However, hotel location was great for us, with shopping centre quite near, city life within walking distance, and restaurants everywhere around. They provide parking but access is very narrow and underground so don't expect to park a Range Rover easily!

    « Central, pleasant and comfortable »

    Located very close to Part-Dieu train station, thus very convenient when travelling to and from the airport. Close to Rhone and Place Bellecour as well as Part-Dieu shopping-center and Les Halles, the famous food-market. Comfortable, pleasant rooms that get cleaned daily. Breakfast-buffet with a wide choice of sweet and salty tasty bites

  • 4
    « good value »

    good location not far from the train station (but farther than it looks on a map: no throughway through the huge Mall, you have to go around it). A quiet place, friendly staff; the restaurant is rustic, but food is fine (beef tartare excellent). Small room, not a place for staying 2 weeks... Good bed, nicely done bathroom.

    « Disappointing »

    We asked for a twin room, were given a double. The window wouldn't close (it's -2 outside at night), the shower leaked and didn't regulate the temperature (lovely feeling a nice cold one while next door flushes), not exactly what I expected for what we paid and the * rating of the hotel.

    « Just good hotel »

    I could say:" it's nothing special. Just good hotel" It's true! But: - perfect position - very close to the station, you can catch the train to go to the airport and just 10 minutes from the center by feet; - friendly and helpful stuff ( especially the girl, who works till 2 pm ) - very clean room ( always! ) Does not matter, what time you leave the room, be sure, when you will be back, everything will be perfect:) Some uncomfortable things: - don't think to eat/ drink to restaurant of hotel after 10.30 pm. They don't serve you " so late " - my ( internal ) room was really cold and humid

    « Convinient Accomodation »

    Well located - we visited in July - it was highly priced at that time of the year. Not good value for the money we paid. the breakfast was nice though, its a reasonable accommodation at a 5 star price.

    « Enjoyed our evening in Lyon. »

    Hotel very comfortable. Receptionist very helpful. Our room was compact but very moden. It had everything you could need. Receptionist directed us to areas to eat. We found a nice restaurant, which was very busy, always a good sign. Would stay again definitely. Supermarket on the same block as hotel. Very handy.

    « Nice hotel shame about Internet »

    We were made very welcome by the friendly staff for our 2 night break . Fortunately we had reserved a car park space as there aren't many for the size of hotel . Also be aware that entry/ exit of car park is a bit tight ! Hotel is well situated for exploring Lyon but not many restaurants in the near vicinity - the restaurant in hotel lacks atmosphere : more a cafe than restaurant , ideally suited for breakfast . Main bug bear was the wi fi which kept dropping out and / or self changing to best western rather than BW Crequi . Often even re-setting to BW Crequi didn't access the log in page . VERY frustrating and staff seemed unable to resolve . One final note the standard rooms are on the small side but this is mainly because it is , in the main , an old building which has been nicely modernised .

    « Very nice stay »

    very close to the part dieu train station. The staff was amazing, the service is excellent, they gave us a map and were very helpfull in explaining nearby sights. our room was very nice and clean we had a mini bar, a coffee maker and a very lovely bathoorm. the beds were very confortable and we had air conditionning. The wifi was not working so well but the rest of the room was lovely. the hotel is close to many lovely places to visit.

    « It's probably a 3, but the personnel are a 5. »

    Arrived at the BW Crequi in Part Dieu, checked in only to find the internet was not functioning in our room. The desk person tried everything she possibly could to remedy the situation. It was only our room that failed. She gave us another room. On another occasion, the desk person (male) gave us excellent information regarding restaurants, metro stops, etc. Always friendly, always helpful. The hotel rooms are small and not in the greatest part of Lyon. Part Dieu, well . . . , no it's not Bellacour, but there are some fine little restaurants with great service and very reasonable prices. The GW is also close to Les Halles Paul Bocuse and the main train station as well as metro and tram stops. Worth a revisit and in the area, especially if going by train.

    « Excellent and convenient hotel in Lyon »

    We spent a wekend in Lyon and found this hotel to be convenien and comfortable with a caring and professional staff. We had a garden room that was very comfortable. The hotel in in the Lyon Part Dieu arrangment - a 7 Euro taxi ride from Leon Part Dieu rail station. There is a local bus stop across the street from the hotel, and the Metro and Tram are about 2 blocks from the hotel. We were there on a weekend, when the hotel's restaurant and lounge are closed, but there are a a number of bars and restaurants within a couple of block' walk from the hotel.

    « Average hotel »

    Stayed with a group of friends split up into various size rooms. Slightly disappointed with the small twin room I ended up in. Smallest lift I have ever been in and found housekeeping still hadn't finished even though we arrived mid afternoon. Fast efficient friendly reception. Continental breakfast Sunday morning with a limited selection however the member of staff was friendly and the tea and coffee came quickly. Air conditioning wasn't working in the room. All in all slightly disappointed with the hotel.

  • 3
    « Good location but a few improvements required »

    The hotel is in a very good location 5-10 minutes walk takes you across the river and into the old part of Lyon. It is also within walking distance 10-15 mins from the Rhone Express from the airport. The hotel is very clean, the staff are friendly and welcoming. My stay was during May, when I arrived the room was very hot and the air conditioning was switched off. Reported to reception who visited my room to report the air conditioning is only activated from June onwards. Despite my request I was told to open the window (which could not be secured as the lock had broken) hotel obviously does not consider the needs of residents who may arrive from different climates. Breakfast was continental with only a relatively small selection being made available, no option of hot food given. Would be OK for a short weekend stay.

    « Excellent location for Station and City »

    Stayed for one night, booked hotel as close to station. Excellent hotel much better than I expected for the tariff. Staff were fantastic. Rooms of a high standard (executive room), breakfast available but I didn't eat there. Quite courtyard a bonus. Good location within walking distance of station and city. Would stay again.

    « Okay, but price hiked because of the Rugby Finals »

    The hotel served its purpose as a place to lay my head after the rugby European Cup Final. The hotel is a convenient ten minute walk from the Part-Dieu station. The room was small but clean,comfortable and satisfactory. However, the price was hiked by 225% because of the rugby events being held in Lyon that weekend. This is shear profiteering and for the price the hotel was very poor value.

    « Terrible Experience »

    When I first arrived all was well. It was super easy checking in and getting into my room. Not long after I checked in I left to go have dinner with my brother. When I returned later that evening I was informed by the young gentleman at the front desk that my room had been changed and my stuff was taken to my new room for me. I was furious to find out that not only had they given my room to someone who was only staying for 1 night but they also moved all my belongings without my permission. I had also put some items in the safe which I was not able to get until the following morning which is completely unacceptable. And to top it all off they are way overcharging for breakfast. I will never be staying here again.

    « Europe trip 2016 »

    No hesitation in recommending this hotel. Met the standard of other Best Western hotels we have stayed at previously. We would stay here again. Fairly close (short taxi ride; but most people could comfortably walk) to Lyon train station which suited us.

    « Rundown »

    This is a very average basic hotel which is close to Gare Lyon Part Dieu. Currently renovating it's reception area. The rooms are very tired and need renovating. The room I stayed in was missing blinds and as the curtain was see through, there was limited privacy. The staff are pleasant. No facility in room for tea/coffee making - when asked the receptionist seemed surprised that there weren't these facilities in the room and could only offer a kettle from the office. There is a hotel restaurant located within the premises. The food served is good but there is unfortunately a very strong smell of grease in the corridors which is unpleasant.

    « Average hotel »

    not bad, just average [on the below side]. Nothing really bad Watch for location: there is nothing around. Lights in room are old generation eco: take forever to provide light, and there are not enough of them Breakfast: you are supposed to get fresh oranges to squeeze in the morning, but ''they had not received them this morning'' [3 mornings out of 5: to my opinion, easy saving for the hotel!]

    « Overnight stay with 6persons's group »

    Nice little hotel in the centre of Lyon. Parking situation a little difficult. Helpful tips from the desk. We had what we expected. We can recomment for a city trip or overnight sleeping. Near the old city with restaurants.

    « 2 friends attending an athletic event »

    Stayed here for 5 nights in August where all staff were most pleasant and extremely helpful. The hotel is in close proximity to the Part Dieu train station and shopping mall. This hotel is excellent value for money and as definitely you get what you pay for and the staff go beyond their call of duty to make your stay most comfortable and enjoyable. I would definitely recommend this hotel for value for money and cleanliness. Thank you Best Western for a most enjoyable experience. One thing I feel should mention and would say about Lyon which has absolutely nothing to do with hotel is that having travelled almost all over the world I have never had such bad gastronomic experiences in the restaurants despite its amazing reputation (not Best Western) and this was the same to everyone we spoke to and even our friends who came here the week before us as we were here for the World Masters Athletic Championships and could not believe that so many restaurants were closed during such an important world event.

    « Convenient location to Gare Part-Dieu »

    Not too far to wheel your luggage from Gare Part-Dieu, convenience store on next corner, Les Halles food markets in next street and about 1km to the Rhone and across to old Lyon. Convenient and well priced.

  • 2
    « Not a good stay »

    I spent 5 nights in the BW and the experience was not great. First the AC barely worked I was uncomfortable most of the time in the room with the exception of morning. Next my shower was clogged and I brought to the front desk twice but nothing was done I had to shower in under 2 minutes otherwise the bathroom would have flooded. The beds were comfortable and the staff did a good job keeping them clean. The buffet breakfast is not worth 16.50 euros. And when I asked for Ice (3 times) I was told they did not have ice. The last thing is only one device can be connected at a time so if you are on a laptop using wifi you will be booted off your phones wifi. It's 2015 they need to understand people use more than one device. I realize hotel rooms in Europe are small but these are smaller than most ie Marriott, Novotel, IBIS etc.

    « Excellent location, outstanding customer service »

    Spent a night at Best Western Crequi Lyon Part- Dieu. Room was not spacious but was adequate as spent most time shopping and visiting tourist attractions. Clean and worth the 4 Star rating. To get there from the airport, I caught the rhonexpress to Gare Lyon Part-Dieu and walked to the hotel which took about 10 minutes. You can take a tram T1 Debourg and get off at the Palais de justice and the hotel is 100metres from there. It is close to Tram, Metro and walkable to many areas. All depends on how you feel. Get a Day card which costs 5.50euros and can be used unlimited all day on tram, metro,bus and funicular. A one way ticket is 1.80 and limited to return within the hour. Vice versa, when leaving the hotel to get back to the main train station Gare Lyon Part Dieu, you can walk or take tram from Palais de justice IUT T1 to the aforementioned station. The customer service offered on my arrival and departure was exceptional and this is al down to one person, Romain. He is an asset to this establishment. Always smiling, helpful and giving that extra service. Spoke reasonably good English and nothing was too difficult for him in assisting. Made my stay a pleasure. I have stayed in many hotels worldwide,however, this service was outstanding. First class. Bravo. There is tea/ coffee facilities in bedroom, mini bar and a complimentary water. Also there are complimentary shaving, dental etc at reception should you require. Would definitely recommend staying here again.a/c excellent and wifi very quick and in room and all over the hotel.

    « Good location ,value for money »

    The room was small (as it usual in France) but very quiet, ther location is very good 5-10min walk to the city center end 15 min to the old town. The breakfast was very expensive & poor,(Not recommended ) Free Hi speed WiFi

    « Nice and warm hotel »

    .The hotel is 10 minutes from main train station and shopping mall. the room I've staid in was smelled like it was just painted and everything looks old and well used. nice breakfast very helpful...


Getting to the hotel ...

All directions
·From: All directions. The Best Western Crequi Lyon Part Dieu is in front of Le Palais de Justice.