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Best Western Hotel Crequi Lyon Part Dieu, Lyon

3.5/5  - basé sur 355 notations.
37 Rue De Bonnel, 69003, Lyon, France - See map
Best Western Crequi Lyon Part Dieu - Best Western Crequi Lyon Part Dieu The Best Western Crequi Lyon Part Dieu is ideally located in the center of Lyon. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Crequi Lyon Part-Dieu is a comfortable, quiet, recently built hotel overlooking a beautiful garden. It is located in the heart of the Lyon Part Dieu business and shopping area. We are close to the historical old town, museums, opera, cinema, theater and restaurants. The Best Western Crequi Lyon Part Dieu rooms are totally air-conditioned and soundproofed. Other room features include alarm clock, cable television, safety deposit box, work desk and radio. Our friendly staff awaits your arrival at the Best Western Crequi Lyon Part-Dieu.

Best Western

Hotel Crequi Lyon Part Dieu

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Hotel advantages

  • Restaurant
    Restaurant
  • Air conditioning
    Air conditioning
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
based on 357 guest reviews
NOTE ISSUED
Excellent
54
Very Good
113
Average
116
Poor
45
Terrible
29
REFER TO NOTICE
Business Business
129
Couples Couples
114
Family Family
35
Friends getaway Friends getaway
30
Solo travel Solo travel
35
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Good stay"

4
18/10/2018

I was there for 5 nights. The room is not so spacious but everything is here.. the bed is comfortable. The breakfast is classic French breakfast and the staff is very pretty. Just one thing: I was there at beginning of October 2018 and the weather was hot.. but no possibility to start the air conditioning

"very deceiving and cheap hotel"

2
06/05/2018

I arrived around 11 PM from a 6 hour train ride so needless to say I was looking forward to rest. The hotel is very old and in bad shape. The rooms are very noisy and not soundproofed and most of all ridiculously small. The TV in my room was not working so I had to change rooms. Too expensive for the value.

Mehdi B, Responsable relations clients at Best Western Crequi Lyon Part Dieu, responded to this review
Dear Madam, Thank you for taking the time to complete the survey after your stay at our hotel. Check in time at our hotel is 14:00, if we have availability we will assign you a room before 14:00. You have chosen a comfort room for your stay, these rooms were completely renovated in April 2016. Regarding television, our technician intervened as quickly as possible. Best regards.

"Hotel near Gare de Part Dieu"

4
31/03/2018

Nice clean hotel. Helpful staff. Good size room , unfortunately not sound proof. Confortable bed. Bar fridge with one complementary water bottle. Small safe ( laptop won't fit), complementary coffee, tea, herbal tea. Air conditioning is operational only in warm season. Window ( no screen) can open. Didn't try the restaurant or bar. Near Gare de Part Dieu , les Halles de Paul Bocuse , 15 minutes walk to Presqu'ile ( downtown) and 30 minutes walk to convention center.

Mehdi B, Responsable relations clients at Best Western Crequi Lyon Part Dieu, responded to this review
Dear Guest, Thank you for your positive comment following your stay in our hotel Best Western Créqui Lyon Part Dieu. We are delighted to have met your expectations and you enjoyed your stay in Lyon. Be assured that we will forward your return to our team. Your satisfaction is the best reward for them who work day after day to offer you a quality service. We take note of your comment about the sound proof, we are looking for a solution to reduce this discomfort. Waiting to welcome you again , we wish you a great day.

"Great Hotel in Lyon"

5
25/03/2018

Dear Traveller, Would like to highly recommend a very comfortable centrally located hotel offering excellent bedding,good showers and excellent service. Would like to suggest this Best Western for all your future stays either for business or pleasure. Best regards,Anonymous.

Mehdi B, Responsable relations clients at Best Western Crequi Lyon Part Dieu, responded to this review
Dear Guest, Thank you for your positive comment following your stay in our hotel Best Western Créqui Lyon Part Dieu. We are delighted to have met your expectations and you enjoyed your stay in Lyon. Be assured that we will forward your return to our team. Your satisfaction is the best reward for them who work day after day to offer you a quality service. We take Waiting to welcome you again , we wish you a great day.

"expected better"

3
12/10/2017

I would not rate this 4 star. The room is compact but with enough room to walk around. I have been in smaller French hotel rooms. The bed was comfortable. Housekeeping was not done on the first day and I asked for the plug in the basin and shower to be fixed but neither was done. The wash hand basin did not retain the water and the shower basin almost overflowed. Breakfast was average and the hot water for tea never seemed to have been boiled, always only warm. There isn't a bar despite a sign indicating one. They will get drink for you. It is in a good location with tramline and railway station close by. The reception staff were friendly and willing to assist.

"3 star hotel provided 5 star experience"

4
07/10/2017

We had reservations to stay at the Mercure about 75m away, but stayed at Best Western Crequi the first night because Mercure was not available the first night. The short is that we cancelled the Mercure and stayed at Best Western for half the price for an additional 4 days. We are not normally needy travelers, but this was a big exception and everyone at Best Western were extremely polite, kind and helpful. We needed help with train reservations, bus schedule, printing tickets, directions, recommendations, and more. In our opinion, this 3 star turned into a 5 star experience. Our room was extremely quiet, clean and comfortable - rather simple, not extravagant. We only had breakfast at the restaurant, but it was good. A few meters away on the same block is a very nice grocery store with everything you might need. Highly recommended. We would choose this place first next trip

"clean and comfortable"

4
09/09/2017

Very clean pleasant hotel, room a little small though, but bed was extremely comfortable. Staff very pleasant and helpful. Found the lift to be extremely small if you had suitcases. Overall comfortable stay

"Great location "

4
06/08/2017

Stayed at this hotel for 6 nights whilst visiting my daughter, it was our first trip to Lyon. The hotel was modern, bright and clean. Staff friendly and professional. Great location for our needs short walk to shopping centre and river. Needed an iron which was available on request with a board. Would recommend this hotel.

"Long weekend in Lyon"

4
29/04/2017

A short stroll from the center of Lyon. Customer service second to none at reception and restaurant .Nice rooms with a safe and a stocked fridge. Nice and quiet at night so good for a sleep. Good price compared to other local Hotels.

"Good location"

4
25/04/2017

We had room 107, overlooking the street but thanks to double glazing it was ok. On the other hand the noise inside was quite bad.we could hear everything that was going on in the room next to ours. The room itself was quite clean (apart from bathroom door...) The staff was helpful and friendly. Breakfast was a buffet but the hotel was quiet, so scrambled eggs so overcooked they were dry, slices of bacon fused together. No fruit salad, just some fruit in a bowl. Bread was ok but it was defrosted and not fresh. Overall, I guess it's better to have breakfast somewhere else! However, hotel location was great for us, with shopping centre quite near, city life within walking distance, and restaurants everywhere around. They provide parking but access is very narrow and underground so don't expect to park a Range Rover easily!

"Central, pleasant and comfortable"

4
29/12/2016

Located very close to Part-Dieu train station, thus very convenient when travelling to and from the airport. Close to Rhone and Place Bellecour as well as Part-Dieu shopping-center and Les Halles, the famous food-market. Comfortable, pleasant rooms that get cleaned daily. Breakfast-buffet with a wide choice of sweet and salty tasty bites

"good value"

4
18/12/2016

good location not far from the train station (but farther than it looks on a map: no throughway through the huge Mall, you have to go around it). A quiet place, friendly staff; the restaurant is rustic, but food is fine (beef tartare excellent). Small room, not a place for staying 2 weeks... Good bed, nicely done bathroom.

Emelinewe, Responsable relations clients at Best Western Crequi Lyon Part Dieu, responded to this review
Dear Guest, We thank you for you comment following your stay in our hotel Best Western Créqui Lyon Part-Dieu. We are glad that you enjoyed our restaurant, the welcoming of our staff and your room. For a longer stay we propose you executive room, larger than our confort rooms. We hope to see you again soon, Have a nice day.

"Disappointing"

1
10/12/2016

We asked for a twin room, were given a double. The window wouldn't close (it's -2 outside at night), the shower leaked and didn't regulate the temperature (lovely feeling a nice cold one while next door flushes), not exactly what I expected for what we paid and the * rating of the hotel.

Emelinewe, Responsable relations clients at Best Western Crequi Lyon Part Dieu, responded to this review
Dear Guest, Thank you for taking the time to write your opinion following your stay in our hotel. We are really sorry that your stay was not living up to your expectations. We have a number limited of twin and double rooms, we make the maximum to satisfy our guests. We ask you to accept our apologies for the problem of window, we will fix it in the coming days. We hope to see you again soon to give you a different image of our hotel, Have a nice day.

"Just good hotel"

4
06/12/2016

I could say:" it's nothing special. Just good hotel" It's true! But: - perfect position - very close to the station, you can catch the train to go to the airport and just 10 minutes from the center by feet; - friendly and helpful stuff ( especially the girl, who works till 2 pm ) - very clean room ( always! ) Does not matter, what time you leave the room, be sure, when you will be back, everything will be perfect:) Some uncomfortable things: - don't think to eat/ drink to restaurant of hotel after 10.30 pm. They don't serve you " so late " - my ( internal ) room was really cold and humid

Emelinewe, Responsable relations clients at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Dear Guest, Thank you for taking the time to write your impressions following your stay in our hotel. We are very glad that you appreciated our location, the cleanliness of your room and our staff. Your statisfaction is a reward for our team. Concerning the restaurant, our receptionists can help you to find a restaurant open later, don't hesitate to ask some advices to them. We hope to see you soon, Have a nice day.

"Convinient Accomodation"

4
14/11/2016

Well located - we visited in July - it was highly priced at that time of the year. Not good value for the money we paid. the breakfast was nice though, its a reasonable accommodation at a 5 star price.

Emelinewe, Responsable relations clients at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Dear Guest, Thank you for taking the time to share your experience in our hotel Best Western Créqui Lyon Part-Dieu. We are glad that you enjoyed your trip in Lyon. We are sorry that the room rate seemed too high for you. We have the ambition to offer the best quality price ratio and we make every effort to reach this requirement. Waiting to welcome you again, We wish you a great day.

"Enjoyed our evening in Lyon."

4
29/09/2016

Hotel very comfortable. Receptionist very helpful. Our room was compact but very moden. It had everything you could need. Receptionist directed us to areas to eat. We found a nice restaurant, which was very busy, always a good sign. Would stay again definitely. Supermarket on the same block as hotel. Very handy.

Emelinewe, Responsable relations clients at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Dear Guest, Thank you very much for your positive comment following your stay in our hotel Best Western Créqui Lyon Part Dieu. We are delighted to have fallen short of your expectations and you enjoyed your stay in Lyon. Be assured that we will forward your return to our team. Your satisfaction is the best reward for them who work day after day to offer you a quality service. We hope to see you again soon, We wish you a great day.

"Nice hotel shame about Internet "

4
14/09/2016

We were made very welcome by the friendly staff for our 2 night break . Fortunately we had reserved a car park space as there aren't many for the size of hotel . Also be aware that entry/ exit of car park is a bit tight ! Hotel is well situated for exploring Lyon but not many restaurants in the near vicinity - the restaurant in hotel lacks atmosphere : more a cafe than restaurant , ideally suited for breakfast . Main bug bear was the wi fi which kept dropping out and / or self changing to best western rather than BW Crequi . Often even re-setting to BW Crequi didn't access the log in page . VERY frustrating and staff seemed unable to resolve . One final note the standard rooms are on the small side but this is mainly because it is , in the main , an old building which has been nicely modernised .

Emelinewe, Responsable relations clients at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Dear Guest, Thank you for taking the time to write us after your stay in our hotel Best Western Créqui Lyon Part-Dieu. Your opinion is very important for us and we value your feedbacks. We hope to see you again, Have a nice day.

"Very nice stay"

4
24/08/2016

very close to the part dieu train station. The staff was amazing, the service is excellent, they gave us a map and were very helpfull in explaining nearby sights. our room was very nice and clean we had a mini bar, a coffee maker and a very lovely bathoorm. the beds were very confortable and we had air conditionning. The wifi was not working so well but the rest of the room was lovely. the hotel is close to many lovely places to visit.

Emelinewe, Responsable relations clients at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Dear Sir, We are delighted to read your nice comment ! Thank you very much for your compliments, we will share it with all our staff. Waiting to welcome you again, We wish you a great day.

"It's probably a 3, but the personnel are a 5."

4
14/08/2016

Arrived at the BW Crequi in Part Dieu, checked in only to find the internet was not functioning in our room. The desk person tried everything she possibly could to remedy the situation. It was only our room that failed. She gave us another room. On another occasion, the desk person (male) gave us excellent information regarding restaurants, metro stops, etc. Always friendly, always helpful. The hotel rooms are small and not in the greatest part of Lyon. Part Dieu, well . . . , no it's not Bellacour, but there are some fine little restaurants with great service and very reasonable prices. The GW is also close to Les Halles Paul Bocuse and the main train station as well as metro and tram stops. Worth a revisit and in the area, especially if going by train.

Emelinewe, Responsable relations clients at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Dear Sir, Thank you very much for your nice comment and for taking the time to write us. We are very glad that you appreciated your stay at the Best Western Créqui Lyon Part-Dieu and we will forward your nice comment to our team. Your satisfaction is their best reward. We hope to see you again, We wish you a great day.

"Excellent and convenient hotel in Lyon"

5
13/06/2016

We spent a wekend in Lyon and found this hotel to be convenien and comfortable with a caring and professional staff. We had a garden room that was very comfortable. The hotel in in the Lyon Part Dieu arrangment - a 7 Euro taxi ride from Leon Part Dieu rail station. There is a local bus stop across the street from the hotel, and the Metro and Tram are about 2 blocks from the hotel. We were there on a weekend, when the hotel's restaurant and lounge are closed, but there are a a number of bars and restaurants within a couple of block' walk from the hotel.

Emelinewe, Responsable relations clients at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Dear Sir, Thank you for your nice comment following your stay at the Best Western Crequi Lyon Part Dieu. We are delighted that you enjoyed your stay, our location and shops around the hotel. Your satisfaction is the best reward for our staff who work everyday to offer a quality service. Waiting to welcome you again , Best regards

"Average hotel"

3
21/05/2016

Stayed with a group of friends split up into various size rooms. Slightly disappointed with the small twin room I ended up in. Smallest lift I have ever been in and found housekeeping still hadn't finished even though we arrived mid afternoon. Fast efficient friendly reception. Continental breakfast Sunday morning with a limited selection however the member of staff was friendly and the tea and coffee came quickly. Air conditioning wasn't working in the room. All in all slightly disappointed with the hotel.

Nathalie S, Directeur général at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Staying at your disposal, Best regards.

"Good location but a few improvements required"

3
18/05/2016

The hotel is in a very good location 5-10 minutes walk takes you across the river and into the old part of Lyon. It is also within walking distance 10-15 mins from the Rhone Express from the airport. The hotel is very clean, the staff are friendly and welcoming. My stay was during May, when I arrived the room was very hot and the air conditioning was switched off. Reported to reception who visited my room to report the air conditioning is only activated from June onwards. Despite my request I was told to open the window (which could not be secured as the lock had broken) hotel obviously does not consider the needs of residents who may arrive from different climates. Breakfast was continental with only a relatively small selection being made available, no option of hot food given. Would be OK for a short weekend stay.

Emelinewe, Responsable relations clients at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Dear Sir, Thank you for completing the survey regarding your stay at our property. We are pleased that you like the location of our hotel and cleanliness in your room. Your opinion is very important to us and we value your feedback. We have noted your comment about the air conditionning. The weather is very unpredictable during the spring . Air conditioning operates since mid May. We hope you will come back and see us again, Best regards.

"Excellent location for Station and City"

5
17/05/2016

Stayed for one night, booked hotel as close to station. Excellent hotel much better than I expected for the tariff. Staff were fantastic. Rooms of a high standard (executive room), breakfast available but I didn't eat there. Quite courtyard a bonus. Good location within walking distance of station and city. Would stay again.

Emelinewe, Responsable relations clients at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Dear Guest, Thank you for completing the survey regarding your stay at our property. Your opinion is very important to us and we value your feedback. We are pleased that you had a very good experience in our hotel and that you appreciate the location, our "éxecutive" rooms and our staff. We hope you will come back and see us again soon. Many thanks, Best regards

"Okay, but price hiked because of the Rugby Finals"

3
16/05/2016

The hotel served its purpose as a place to lay my head after the rugby European Cup Final. The hotel is a convenient ten minute walk from the Part-Dieu station. The room was small but clean,comfortable and satisfactory. However, the price was hiked by 225% because of the rugby events being held in Lyon that weekend. This is shear profiteering and for the price the hotel was very poor value.

Emelinewe, Responsable relations clients at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Dear Sir, Thank you for completing the survey regarding your stay at our hotel. We are pleased that you appreciate the location and our rooms. The satisfaction of our guests is our priority. You mention the high price of the room. The price of our rooms can change daily, but it follows the trend of prices prevailing on the market. To take advantage of promotions and better rates, we invite you to visit our website "Best Western". Waiting to welcome you again, Best regards

"Terrible Experience"

1
10/05/2016

When I first arrived all was well. It was super easy checking in and getting into my room. Not long after I checked in I left to go have dinner with my brother. When I returned later that evening I was informed by the young gentleman at the front desk that my room had been changed and my stuff was taken to my new room for me. I was furious to find out that not only had they given my room to someone who was only staying for 1 night but they also moved all my belongings without my permission. I had also put some items in the safe which I was not able to get until the following morning which is completely unacceptable. And to top it all off they are way overcharging for breakfast. I will never be staying here again.

"Europe trip 2016"

5
04/05/2016

No hesitation in recommending this hotel. Met the standard of other Best Western hotels we have stayed at previously. We would stay here again. Fairly close (short taxi ride; but most people could comfortably walk) to Lyon train station which suited us.

"Rundown"

2
18/12/2015

This is a very average basic hotel which is close to Gare Lyon Part Dieu. Currently renovating it's reception area. The rooms are very tired and need renovating. The room I stayed in was missing blinds and as the curtain was see through, there was limited privacy. The staff are pleasant. No facility in room for tea/coffee making - when asked the receptionist seemed surprised that there weren't these facilities in the room and could only offer a kettle from the office. There is a hotel restaurant located within the premises. The food served is good but there is unfortunately a very strong smell of grease in the corridors which is unpleasant.

Nathalie S, Directeur général at BEST WESTERN Crequi Lyon Part Dieu, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Most of the guest rooms are renovated now as the reception area. We hope you will come back and see us again soon.

"Average hotel"

3
27/09/2015

not bad, just average [on the below side]. Nothing really bad Watch for location: there is nothing around. Lights in room are old generation eco: take forever to provide light, and there are not enough of them Breakfast: you are supposed to get fresh oranges to squeeze in the morning, but ''they had not received them this morning'' [3 mornings out of 5: to my opinion, easy saving for the hotel!]

"Overnight stay with 6persons's group"

3
01/09/2015

Nice little hotel in the centre of Lyon. Parking situation a little difficult. Helpful tips from the desk. We had what we expected. We can recomment for a city trip or overnight sleeping. Near the old city with restaurants.

"2 friends attending an athletic event"

5
27/08/2015

Stayed here for 5 nights in August where all staff were most pleasant and extremely helpful. The hotel is in close proximity to the Part Dieu train station and shopping mall. This hotel is excellent value for money and as definitely you get what you pay for and the staff go beyond their call of duty to make your stay most comfortable and enjoyable. I would definitely recommend this hotel for value for money and cleanliness. Thank you Best Western for a most enjoyable experience. One thing I feel should mention and would say about Lyon which has absolutely nothing to do with hotel is that having travelled almost all over the world I have never had such bad gastronomic experiences in the restaurants despite its amazing reputation (not Best Western) and this was the same to everyone we spoke to and even our friends who came here the week before us as we were here for the World Masters Athletic Championships and could not believe that so many restaurants were closed during such an important world event.

"Convenient location to Gare Part-Dieu"

4
06/07/2015

Not too far to wheel your luggage from Gare Part-Dieu, convenience store on next corner, Les Halles food markets in next street and about 1km to the Rhone and across to old Lyon. Convenient and well priced.

"Not a good stay"

2
12/06/2015

I spent 5 nights in the BW and the experience was not great. First the AC barely worked I was uncomfortable most of the time in the room with the exception of morning. Next my shower was clogged and I brought to the front desk twice but nothing was done I had to shower in under 2 minutes otherwise the bathroom would have flooded. The beds were comfortable and the staff did a good job keeping them clean. The buffet breakfast is not worth 16.50 euros. And when I asked for Ice (3 times) I was told they did not have ice. The last thing is only one device can be connected at a time so if you are on a laptop using wifi you will be booted off your phones wifi. It's 2015 they need to understand people use more than one device. I realize hotel rooms in Europe are small but these are smaller than most ie Marriott, Novotel, IBIS etc.

"Excellent location, outstanding customer service"

5
05/06/2015

Spent a night at Best Western Crequi Lyon Part- Dieu. Room was not spacious but was adequate as spent most time shopping and visiting tourist attractions. Clean and worth the 4 Star rating. To get there from the airport, I caught the rhonexpress to Gare Lyon Part-Dieu and walked to the hotel which took about 10 minutes. You can take a tram T1 Debourg and get off at the Palais de justice and the hotel is 100metres from there. It is close to Tram, Metro and walkable to many areas. All depends on how you feel. Get a Day card which costs 5.50euros and can be used unlimited all day on tram, metro,bus and funicular. A one way ticket is 1.80 and limited to return within the hour. Vice versa, when leaving the hotel to get back to the main train station Gare Lyon Part Dieu, you can walk or take tram from Palais de justice IUT T1 to the aforementioned station. The customer service offered on my arrival and departure was exceptional and this is al down to one person, Romain. He is an asset to this establishment. Always smiling, helpful and giving that extra service. Spoke reasonably good English and nothing was too difficult for him in assisting. Made my stay a pleasure. I have stayed in many hotels worldwide,however, this service was outstanding. First class. Bravo. There is tea/ coffee facilities in bedroom, mini bar and a complimentary water. Also there are complimentary shaving, dental etc at reception should you require. Would definitely recommend staying here again.a/c excellent and wifi very quick and in room and all over the hotel.

"Good location ,value for money"

4
20/05/2015

The room was small (as it usual in France) but very quiet, ther location is very good 5-10min walk to the city center end 15 min to the old town. The breakfast was very expensive & poor,(Not recommended ) Free Hi speed WiFi

"Nice and warm hotel"

3
08/04/2015

.The hotel is 10 minutes from main train station and shopping mall. the room I've staid in was smelled like it was just painted and everything looks old and well used. nice breakfast very helpful...