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Best Western Hotel Saint Antoine, Lyon

4.0/5  - basé sur 179 notations.
4, Rue de l'Ancienne Prefecture, 69002, Lyon, France - See map

The Best Western Saint Antoine is located in the heart of the presquile, in a house built during the 18th century between the Rhone and the Saone. Completely renewed with the hotel adds the modernity of the privative spaces and the common authenticity of the comon space. All the hotel is air-conditioned and soundproofed. His unique place allows you to conjugate the work, the culture, the tourism, the shopping, the leisure activities and the gastronomy. You are within 400 meters of commercial districts with several head offices, with famous Opera and the theater of Celestin, business streets with luxuery shops selling, next district of Vieux Lyon. You could too discover: the picturesque footbridge of the Law court as well as the famous place Bellecour, the cinemas and the other vaults and the renowned cabarets, the typical street Merciere where you will appreciate all the variety of the gastronomy of Lyon. To help you to take advantage of this area of life and culture, this exceptional environment, a competent, warm and thoughtful staff is ready to welcome you at the Best Western Saint Antoine. Enjoy your stay.

Best Western

Hotel Saint Antoine

LABEL_ITINERAIRE

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Hotel advantages

  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 171 guest reviews
NOTE ISSUED
Excellent
41
Very Good
85
Average
31
Poor
13
Terrible
1
REFER TO NOTICE
Business Business
38
Couples Couples
84
Family Family
19
Friends getaway Friends getaway
18
Solo travel Solo travel
13
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Just ok"

3
04/09/2018

I only stayed one night and it was just standard. There was no one at the desk upon arriving and we had to wait a bit since I guess it was left unmanned while they were on break. Once they arrived, the staff was friendly but upon checking in we were a little surprised we were only able to access our room by going across the courtyard, through the (not included) breakfast salon and through to the dingy single elevator. The building seemed old and the rooms were small. It was clean but dated. Decent location within walking distance to the canal but a bit far from the busier areas.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you for your feedback. I carefully read your comments, and must confess that I am a little surprised by two things: we do not have any courtyard customers would need to go across to access their rooms... and we are located just 30 meters from the river Saone, in the very heart of a neighborhood full of restaurants, bars and other shops ... Are you sure you stayed with us? Maybe confusing with another hotel? Best regards, Sebastian Manager

"A great location but....."

3
30/08/2018

It's an OK hotel but you can't beat the location. Have fun finding the place. It's on a side street that seems impossible to get to just of Place Jacobins. They offer no parking. There is one very near about half a block but it will cost you about $30 for the day. I would stay there again.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you for your feedback. We look forward to welcoming you back soon then! Best regards, Sebastien Manager

"Lovely hotel in great location"

4
02/08/2018

Stayed in this hotel for one night on business, would happily go back. Warm greeting at Reception, room was clean & comfortable - being extra picky I could say it was slightly on the small side but for an overnight business trip it was perfect. Main thing was the air conditioning was terrific! Breakfast the next morning was very tasty with plenty of options to satisfy everyone.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
What a nice feedback! Thank you so much. We are really glad that you enjoyed your stay with us. We look forward to welcoming you back soon. Best regards, Sebastien Manager

"Fabulous Location, Comfortable Hotel"

4
02/07/2018

Booked online just two days prior to arriving, paid less than €100/night. For that we got: - a nice hotel on a quiet street; - a small-ish room with a comfortable bed on the 5th floor; - a modern, well-equipped bathroom; - helpful English-speaking staff; - a block from dozens of restaurants and bars; - a block from the Saone River and walking bridge over to the old town. As others have said, this is truly a fabulous location, with so much to see on foot. We did not take advantage of the €8 breakfast buffet, opting instead for coffee and croissant down the street for less than half. Because we were out all day the small-ish room wasn't an issue, but I did knock my head on the sloping ceiling twice before I learned to duck. If we go to Lyon again, the Saint Antoine will be our first choice.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you for your feedback. It is a true pleasure to read your comments and I am very happy to see that you fully enjoyed your stay and that we would be your choice #1 for your next trip to Lyon! We look forward to welcoming you again soon. Best regards, Sebastien Manager

"Great location "

4
12/06/2018

Great budget hotel in central location, friendly staff. Comfortable and with good basic facilities. Would stay again. Great places to eat nearby. Many tourist facilities and Information Office nearby.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you very much for taking the time to share your feedback on this website. It is a pleasure to read your comments and we are happy to see that you enjoyed your stay with us. We look forward to welcoming you back soon! Take care. Sebastien Manager

"Centrally locate, low price"

3
08/04/2018

Centrally located for restaurants, old Lyon and Sightings. Public parking garage very near by which is a must in Lyon where traffic is tormented inevitably way thinkable. Hotel is in an old classic building and the most important renovation has been done, it‘s sound proofing which is sufficient. For the price there is no competition in that location. To find the hotel entrance look for the sign „Diplomatico“ on the promenade Quai Sr Antoine.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you for your feedback and comments. I am pleased to see that you enjoyed your stay with us, as well as the location. Best regards, Sébastien Manager

"Location, Location, Location!!"

5
05/02/2018

This city center hotel was extremely close to the pedestrian bridge that leads to the Old Town. It is literally surrounded by restaurants and bars, but tucked away enough to be considered a quiet location. Our room was perfect for us; compact, but good use of space. The linens were crisp, the bathroom was spotless, the shower had great water pressure. The staff was friendly and accommodating.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you so much for taking the time to post your feedback. And thank you for your nice comments. I am very pleased that you totally enjoyed your stay with us, as well as our Team. It has been a pleasure to welcome you. Best regards, Sebastien Manager

"Excellent location and a very comfortable hotel"

5
16/10/2017

The location is ideal for a vacationer. Steps from the pedestrian bridge leading to the old town. A great variety of dining options just steps away; everything from fast food to fine dining. The hotel was exceptionally clean. The room was a decent size, well furnished and spotless. The front desk staff was very helpful and available 24 hrs a day. My room faced a light shaft, rather than overlooking a street, and this provided a very quiet night even with the windows wide open. A real good option in Lyon!

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you so much for your feedback and nice comments. I am very pleased you had a great time in Lyon and also fully appreciated our hotel and Staff. Thank you for your recommendation! Best regards, Sebastien Manager

"It all depends on what room you get..."

3
14/10/2017

We were assigned to a room with a window that opened to the interior. We could not keep the window open due to an overwhelming stench of garbage, and the room had no air conditioning — we were somewhat deceptively informed that the hotel had turned off the AC because guest were complaining it was too cold. After 1 miserable night, we asked for a room facing exterior so at least we could open the window. Our request was granted and — guess what — the new room had an AC unit! The new/improved room made a world of a difference. The first room was barely habitable and yet we were also told we'd be on the hook for all 3 nights if we chose to depart early rather than suffer in that dungeon of a room unless they could find a new dupe to rent it. Good grief. So it all ended well, but beware of your room assignment.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear James, Thank you for your feedback. As discussed during your stay, although I respect it, I find your judgment a little bit tough : do not forget that the room you describe as "barely habitable" or "dungeon" is just loved by other guests who keep asking for it when they come back, for its calm and lightness. I understand you guys were hot during your stay, but other guests were cold in their room, so we just could not leave them with A/C. This is why we offered you a FAN in a first time. And then, we had the chance that someone cancelled his reservation, so we were able to move you into an other room. Also, I would like to clarify something : I never told you that you would be on the hook for all 3 nights, but for 1 night as soon as we would be advised of your departure (that is to say a 24 hours notice). This makes a difference. I am sorry for the inconvenience you went through and hope you will still keep a good memory of your stay in Lyon. Best regards, Sebastien Manager

"Perfect place to stay on a budget in this vibrant city!"

5
24/09/2017

Myself and my partner stayed at this hotel for 6 nights in total. When we first checked i we were allocated a room on the top floor which we both found to be too small and too dark for our liking. After discussing this with the lady at the front desk she changed our room for a slightly larger room with much more light and a much bigger window! She was more than happy to do this for us and we both immediately felt comfortable and happy with the hotel. In fact we found all of the staff were very friendly and more than happy to go out of their way to help you. If you are going to Lyon to make the most of the city the location of the hotel couldn't be better. Along the same street is an awesome little cafe, boulangerie (great for picking up lunch!), grocery store and many small unique shops. It is also just around the corner from a street packed with bars and restaurants, which if you are in Lyon to enjoy is perfect! On our first night walking back to the hotel we were slightly worried as the area was busy and loud, but there was no need to worry, as soon as we got into the hotel all of the noise was blocked out and in all of our 6 nights we did not have 1 night of disturbed sleep. The hotel was perfect for our stay in comfort and location and we would highly recommend it to anyone wanting to enjoy the vibrant and exciting city of Lyon during the day and night!

SebastienC69002, Owner at Best Western Saint Antoine, responded to this review
Dear Customer, I would like to personally thank you both for taking the time to post your feedback and for your recommendation! This is highly appreciated. I see the two of you totally enjoyed your stay with us and it was a real pleasure to help you whenever needed. I hope we will have the pleasure to welcome you back soon. Sincerly, Sebastien Manager

"Four days in Lyon"

5
18/09/2017

I found the BW St Antoine to be be extremely well situated to enjoy Lyon's lively restaurant and bar scene and the easy access to the foot bridge over the Saone River made it very convenient to visit the old town or take the funicular to see the cathedral at Fourvière or the Gallo-Roman ruins and museum. The hotel is very convenient to shopping and to Place Bellecour to join any tours.

SebastienC69002, Owner at Best Western Saint Antoine, responded to this review
Dear Dennis, Thank you very much for taking the time to post your feedback and comments. We appreciate it. I am glad to see you really enjoyed your stay with us and time in Lyon. It has been a pleasure to meet and talk. Have a safe trip back to Canada! Take care, Sebastien Manager

"Excellent location and very friendly staff"

5
16/09/2017

I stayed at this hotel for 4 nights, travelling alone and I had the best experience in Lyon because of this comfy hotel. It is just walking distance to the old town and St. Pierre Cathedral, less than 5 minutes walk. You can take the funicular to Notre Dame and enjoy the scenic view from the top of the hill. The hotel is surrounded by shops and restaurants, just next door is a small grocery store. The staff are very friendly and accommodating, thank you for accommodating me on early check in after such a tiring trip. I would like to mention the night receptionist for helping me book and showed me the room on the night before I check in, I was so desperate to find a good place to stay and Best Western was indeed a heaven sent! The room I booked was small and nice- more than enough for one person. I tried the breakfast once and it was nice. Though I suggest they could maybe add 1 Asian dish like noodle or fried rice. Thank you! I will come back soon!

SebastienC69002, Owner at Best Western Saint Antoine, responded to this review
Dear Ceejay, Thank you for posting your feedback on Trip Advisor. I see you fully enjoyed your stay with us, as well as our Staff (will share your comments with them). It has been a true pleasure to welcome you and provide some help during your stay. I hope we'll have the pleasure to welcome you back some day! Sincerly, Sebastien Manager

"A good hotel"

4
15/07/2017

An honest hotel with a very accomodating and friendly staff. The room (405) given to us had a smell of cigarette, after informing the reception we were promptly changed to room 105. Although it did have a smell it wasn't as bad as the previous one. The room was on the small side but this is compensated by the location, close to all famous Lyon sites and great restaurants. For advice of where to eat well at a reasonable price the staff suggested Le Layon, we weren't disappointed. Recommended!!

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Traveler, Thank you very much for sharing your opinion. It was a pleasure to accomodate you and give you tips for dinner! We hope we'll have the chance to welcome you back some day. Sincerly yours, Sebastien Manager

"Paris without parisiens."

4
24/06/2017

This hotel is situated near old town (Vieux Lyon), restaurants, shops are waiting for you from front door. Local transportation is also close, meaning couple of buslines. Metro is not close, so from airport, which has transportation to Lyon Part-Dieu railway station, you need to take taxi to arrive to hotel unless it doesn't bather you do have some more time in metro.. It's 15 EUR, 2 persons with luggage by taxi to hotel. Everything else is in walking distance. Using metro, tram, bus is easy. River cruise, old town, shopping, restaurants very close.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you for your feedback. I am glad to see that your stay with us was satisfactory. It is true that the hotel is perfectly located to discover Lyon, as everything is within walking distance, as you mentioned. However, I'd like to add that two Metro stations are quite closed to the hotel (around 400 meters). Regards, Sebastien Manager

"Falsely advertised on-site parking. "

3
03/06/2017

We booked through a third party website which claimed there was parking on the premises. When we arrived and inquired about the parking, the woman at the front desk informed us that it was, in fact, just regular city parking. Room was small but clean. Lots of choices for breakfast.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you for sharing your experience on Trip Advisor. I am sorry to hear that you have been misled like this. But I am glad you talk about third-party websites : people should ALWAYS be careful with what is said and being described about a hotel on any third-party website for two reasons : 1/ We cannot be held responsible for what is described on those websites, since we are rarely in control of contents and full descriptions on these websites. Only our personal website is guaranteed 100% accurate. 2/ The best price people can get is always by getting in touch directly with the hotel. Anyway, I hope you will still keep a good memory of your stay in Lyon. Truly Yours, Sebastien C. Manager

"Excellent location to tour Lyon"

3
10/05/2017

We only stayed one night in Lyon, so I was happy to stay somewhere that was convenient for sightseeing. It's about a five to ten minute walk to Bellecour and Cordeliers metro stations. The lobby is very small, so it's a little chaotic when there's a large group of people checking in. It gets a little loud at night because it's close to a street with many bars. (It's perfect for those who want to spend a night out drinking as it's very quick to get back to the hotel.) Our room looked clean enough elsewhere, but then there were little hairs left on the bathroom counter.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you for your feedback. I am glad you enjoyed your stay with us, as well as the great location of the hotel. All apologies about the hair you found in the bathroom. A reminder has been made to our cleaning Team. I hope you will still keep a good memory of your trip in Lyon. Truly Yours, Sebastien C. Manager

"very good location"

4
11/04/2017

This nice little hotel is placed just in the middle of the city center. The Saone riverbank is next door, the street with all the restaurants are just around the corner and the shopping streets also very close. I had a nice little room with a modern interior including coffee and tea facilities. Breakfast was simple but good. The only negative thing was some noise form the street Friday night, but it could have been much worse. The internet worked well.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you for your feedback and your nice comments. I am pleased to see that you fully enjoyed your stay with us. All apologies for the noise from the street : the city center can sometimes be lively! Truly yours, Sebastien C. Manager

"Comfortable "

3
10/04/2017

This hotel was quite a distance from the city center and finding it was frustrating . The receptionist however was most accommodating and facilitated our check in and assisted in settling us for the night. Room was comfortable and bathroom clean. The parking in the back was a blessing since street parking is almost impossible. A good choice for a one night stop over.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you for your feedback. I am glad to see you enjoyed your stay and appreciated the assistance of our Staff. However, I'm a little bit surprised about the "distance from the city center", since we are located within the very heart of the city center... Truly Yours, Sebastien C. Manager

"6 friends 4 days in Lyon"

4
01/03/2017

Hotel with excellent location and with recently rebuild rooms and bathrooms. Some rooms are very small with a difficult circulation around the bed. Small bathrooms. In some cases with toilets space only for kids or small people. Friendly staff, very good breakfast and excellent location near most of the key touristic zones: Shopping, restaurants and old town (5 m walk across the river)

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you so much for your nice words. I am glad you fully enjoyed your stay with us! Hope to welcome you again soon. Truly Yours, Sebastien C. Manager

"Fed-up of these poky little rooms !"

2
28/02/2017

OK, so the room was big enough to sleep in, but that's it. I've had enough of these French chain hotels with their tiny rooms and wish I'd spent a little more to get something more comfortable. However, I would have rated this average (because I got what I payed for) if it wasn't for the fact that the en-suite bathroom stank of sewage and that's in February. Don't bother! Good location though.

SebastienC69002, Propriétaire at Best Western Saint Antoine, responded to this review
Dear Customer, Thank you for sharing your experience. I am truly sorry your stay has not been satisfactory. I can totally understand your feeling about small rooms. But do not forget that our hotel is located in an 18th-century building within an exceptional location. And unfortunately, it is rare in Europe to find huge rooms at the very heart of the city. However, what honestly surprises me is that the sizes of our rooms are clearly disclosed on our website. Therefore, how could this be such a surprise to you...? Truly Yours, Sebastien C. Manager

"Well situated with pleasant staff"

4
16/10/2016

We stayed here for three nights this October. Our room was on the fifth floor but the lift only goes to the fourth floor so we had to to go up a few steps to our room, which was not a problem. Our room (502) was a little on the small side but had everything we needed. We don't watch TV so I can't comment on how good it was but i did appreciate having a kettle and the opportunity to have a hot drink in the room. The bed was very comfortable and the bathroom was very modern and clean though there was scum round the base of the tap. (Sorry, but I am very picky about taps and overflows!) The towels were changed daily even when we hung them up. Free wi-fi was available and we had no problems with it. There is also a computer in the reception area. We had the buffet breakfast each morning and were more than satisfied with the choice of food offered and the way in which it was constantly refreshed. We found the hotel to be well-situated, meeting all our needs, and would not hesitate to recommend it or to stay there again.

SebastienC69002, Owner at Best Western Lyon Saint Antoine, responded to this review
Dear Customer, Thank you very much for sharing your comments on Trip Advisor. I am truly glad you enjoyed your stay with us and that all your needs were met! Your satisfaction is our best reward. We hope to have the pleasure to welcome you back some day! Truly Yours, Sébastien C. Manager

"A wonderful place for a long stay in Lyon"

5
08/10/2016

This hotel is in an ideal location in the middle of the peninsula and close to everything to see in Lyon. It is in walking distance of Vieux Lyon and all of the major squares and shopping streets. My stay lasted 10 days. The accommodations were clean and comfortable; and the room and bathroom, though small, were adequate for one person. I loved the fact that the windows opened to the outside, but they were good insulators when closed. The hotel and the public areas were clean and inviting. The service was excellent and the manager, M. Collet, was very nice and very professional. He went out of his way to help me when I had a problem. The elevator stops in between floors so it is necessary to walk up or down a few stairs; this is not idea, but it was not a problem for me. It might be difficult for others. Of course, my luggage was taken up and down by hotel personnel.

SebastienC69002, Manager at BEST WESTERN Lyon St-Antoine, responded to this review
Dear Joyce, Thank you for sharing your feelings about your stay (I will share with our Staff). I am really pleased to see that you fully enjoyed your stay with us. And I was very glad to help, my pleasure. If I can be of any assistance in the future, please do not hesitate to contact me directly at +33 (0)4 78 92 91 91. We hope to see you again soon. Take care, Sebastien C. Manager

"Picturesque and full of Character"

4
19/09/2016

This hotel is very central, in a street with only historical buildings. My room was no. 307. The historical experience started with getting to the room with a heavy suitcase. Because the building is old, there was only one, slow lift, also used by the staff, and which stopped only between floors. The room started with a long corridor (photo). The shower room was small but well designed (photo). It had no drying line. The luggage storage area unusually good, and the bed was comfortable (photos). There was a bedside clock. The air conditioning was easy to work, as long as you found the instructions in the Guest Directory. There was an adequate supply of electrical sockets. The TV was OK. The Wi-Fi was easy to access, but signal was weak, and service ended just after 23:00 on the night before my departure; there was no problem getting a new code, but the code print-outs were very faint. The view from the window was of an ochre shaft (photo), part of the charm of an older building, but it did mean the room was quiet. The Breakfast Room was very small, but the buffet was good – this was the first European hotel I have stayed in where the breakfast buffet included dried dates and a juicer with fresh oranges. The staff were friendly and helpful.

SebCollet69002, Propriétaire at BEST WESTERN Lyon St-Antoine, responded to this review
Dear Traveler, Thank you for sharing your experience on this website. I am happy you enjoyed your stay with us and will share your comments with our Staff. I hope we will have the pleasure to welcome you back some day. Be well, Sebastien C. Manager

"Good location with excellent staff"

3
05/08/2016

Stayed there for 2 nights during the Euro cup semi-final match. Lucky to got a room during that time in such a great location with all sorts of facilities within a walking distance. The city was vibrant with football fans... really enjoyed the hotel surroundings... people dancing, singing whole night. Definitely overpriced that time...but can't blame hotel authority for that. Bathroom is very small but okay. Lyon city boat, old bridge all are nearby. Lots of food zones but could not find a single English menu.

SebCollet69002, Owner at BEST WESTERN Lyon St-Antoine, responded to this review
Dear Customer, Thank you for your feedback on this website. I am glad you enjoyed your stay in Lyon, as well as the exceptional location of our hotel. I hope we will have the pleasure to welcome you back soon! Truly yours, Sebastien C. Manager

"Good location, weird room plan"

3
09/06/2016

The hotel is in a very central location, close to pubs, restaurants and shops. And the staff was very helpful. But the rooms had a strange plan-a narrow long hall between the beds and the toilet-not to mention it was seperate than the bathroom. And note that elevator stops in the mid-floors so either way you climb up or down to your room's floor. It's not easy if your luggage is heavy.

SebCollet69002, Owner at BEST WESTERN Lyon St-Antoine, responded to this review
Dear Client, Thank you for providing us with your feelings about your stay. Just a little bit surprised about your comment with regards to WC being separated from the bathroom : this is usually the case in Western Europe, especially in France, on the contrary to North America. I hope you will still keep a good memory of your stay in Lyon! Take care, Sébastien C. Director

"Perfectly placed for foodies!!"

5
18/05/2016

Hotel is tucked away down a side street, but don't be put off, as sooooo close to the most amazing restaurants; possibly 40 down a street 20 metres away!! Add to that, an outstanding food market 60 metres away and you are in foodie heaven. We hired the apartment (5 men) and it was everything we needed - ignore the entrance hallway and lift (both from a 50's movie); the apartment is really pleasant (although might be chilly in Winter, as little heating)

SebCollet69002, Owner at BEST WESTERN Lyon St-Antoine, responded to this review
Dear Traveler, Thank you very much for posting your comments on Trip Advisor. I am glad to see you enjoyed your stay with us! I hope you had a great Rugby time during the week-end! Truly yours, Sebastien C. Director

"Great location"

4
26/12/2015

The hotel is literally a 5 minute walk over the bridge to Old Lyon. It is centrally located and you can walk to most restaurants in under 10 minutes. The main walking streets and markets are within minutes of hotel. The Christmas market is either a 20 minute walk or a 6 minute taxi. The minimum taxi fare is 7 euros and that will get you to 90% of Lyon.

SebCollet69002, Owner at BEST WESTERN Lyon St-Antoine, responded to this review
Dear Traveler, Thank you very much for taking the time to share your experience with us. We are really happy that you enjoyed your stay and fully appreciated the exceptional location of our hotel. I hope we will soon have the pleasure to welcome you back! Truly yours, Sébastien Collet Director Best Western Lyon Saint-Antoine

"Best Western View"

5
07/12/2015

really really great! perfect location to walk around the center of the city and to vieux-lyon! all front desk staff was helpful and the internet was amazing! didn't have the breakfast but looked great as well. beds were beyond comfortable

STANTOINE, Owner at BEST WESTERN Lyon St-Antoine, responded to this review
Dear Traveler, Thank you very much for your nice comments. Very glad you enjoyed your stay with us! We hope to welcome you back again soon! Be well, S. Collet Director Best Western Lyon Saint-Antoine

"Ok"

3
26/09/2015

Very nice staff, fluent in various languages and eager to help. Not a good breakfast buffet, bottle water upon request not available in the room. Location is great for going to historic area and restaurant for dinner. Would recommend for short stays, but take your breakfast at any other place and make sure to have drinking water before calling it a night.

STANTOINE, Owner at BEST WESTERN Lyon St-Antoine, responded to this review
Dear Traveler, I would like to thank you for having taken the time to share your experience with us on this website. I have noted your comments regarding the bottles of water and the breakfast. I would like to apologize for not meeting your expectations regarding these two specific points. As to breakfast, we do our best to offer quality products, which come from local producers, as well as organic and gluten-free items. We do receive daily compliments on our breakfast and I am really sorry you did not appreciate it. As we keep trying to improve every day, I take good note of your comment. As to bottles of water, in 99% of cases, hotels do provide them only upon request. However, we do offer one bottle per guest upon arrival in the room. I do hope that despite these inconveniences we will have the pleasure to welcome you back to the hotel sometimes soon. Kind regards, Sébastien Collet Director Best Western Lyon Saint-Antoine

"Location not Luxury"

3
15/09/2015

Great hotel to enjoy the city of Lyon. Decor was clean but tired and the room was tiny, just a double bed with 3 foot of space around. Perfectly located near to restaurants, bars and attractions Good breakfast Good Service

"Mixed feelings !"

3
10/09/2015

Very centrally located and ideal for one night or two maximum ! The hotel is clean but decor is in need of an upgrading to reach today's standards , the room was acceptable but rather small and the bathrooms are uncomfortably minute . The service is excellent and personnel is helpful. Hotel is close to all amenities including a grocer and patisserie so we did not go for the breakfast offered . Public parking is two minutes walk away??

"Nicer in pictures"

2
04/08/2015

I thought I would get a room that looked like the first room pictured on Tripadvisor-- nice and tasteful. I booked this hotel thinking that all the rooms look this. However I got the Klee room with a red and orange colour scheme which was just not what I wanted at all. I also found the teal coloured toilet very weird and not at all pleasant. Room itself is quite okay but the colour scheme is just tacky and not what I was expecting and this really put me off to be honest. Wouldn't really stay at this hotel again given the chance. Staff were helpful and the location is great, but for next time I will look for a hotel with rooms a bit more tastefully done.

"Great Location in Lyon!"

3
12/07/2015

Great location, but the hotel is perhaps a little tired. Staff were excellent and very helpful. If you want to be in the heart of the old city and will be out and about all day, then this hotel is OK. The rooms are small as expected in this old part of town.

"Good location"

4
19/06/2015

Good location easy to walk to restaurants, sights, expensive shops. Because of location the room a bit depressing, looked out onto narrow street with high buildings so permanently dark. The room's decor didn't help. Very new, modern bathroom but older visitors beware, the bath was a bit high to step into with no grab rails.The toilet was separate with no hand basin, so had to go into bathroom to wash hands, opening two doors!. Room had coffee/tea facilities, mini-bar, TV,phone, WiFi. Reception staff very, very helpful with good English and knowledge of the area. Good breakfast. Metro, excellent tourist office 10 minutes walk.

"Average lilliput hotel"

3
17/04/2015

the hotel is excelently located, marvellous views of fourviere once you are in the street. Clean and with two excellent things: wifi connection and the bed. On the other hand being at this hotel was like playing tetris with yourself from the bed to the door to the shower and....i prefer not to speak about the toilet, you should be a really short guy to be comfortable at this place...

"Central hotel in Lyon, easy park available"

4
22/03/2015

The position is absolutely good to visit the center: near to the river, it's easy to reach, a park (not for free) is available just few meters away and it's ok to start for a walking visit to the historic center or the shopping area. Inside the rooms are small (expecially the bathroom) but comfortable; the breakfast is ok.

"Very nice."

5
08/05/2014

Very nice hotel in the city centre. Easy to reach. Good position, it is very close to a few metro stations. Fantastic staff. They are all so kind and nice... A good hotel to stay at a very good price. Rooms are not so big, but very nice and clean. I like it.