Best Western Plus Portland Airport Hotel & Suites,  Portland

4.0/5  - based on 236 guest reviews.
11938 NE Airport Way, 97220-1078, Portland, United States - See map
+1 503 251 9991

Destination

Dates

Your room

> Room 1

1 adult

 

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 235 traveler reviews
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The Best Western Plus Portland Airport Hotel & Suites is a newly renovated hotel conveniently located near Portland International Airport. Shuttle service available 4 a. m. to 12:30 a. m. to and from Portland International Airport, great for business travelers. Need to go shopping? We can also take you to Cascade Station Shopping Center to take care of any of your shopping needs or to grab a bite to eat. You can also hop on the MAX Red Line and head into Portland City Center from Cascade Station. Business travelers visiting Portland, Oregon appreciate our hotel's 24-hour Business Center, which offers a convenient place to finish paperwork or to email clients. Be sure to take advantage of the copy, print and fax services, too. In addition, we also offer free Internet access throughout the hotel, and we are located near businesses like Fiserv Solutions and Johnstone Supply. Our friendly staff is available 24 hours a day and we are happy to provide recommendations on great restaurants, sites to see, excellent Portland microbreweries and local attractions. If you're staying with us while on vacation, you'll be thrilled to know that we're just minutes from downtown Portland, the Rose Garden Coliseum/Moda Center and the dramatic Columbia River Gorge. Traveling with kids? Everybody's sure to enjoy the sights and sounds of the Oregon Zoo, located in the heart of Portland, Oregon. Stay fit with our well-equipped, 24-hour fitness center. We go beyond other Portland International Airport hotels and serve a complimentary, full hot breakfast bar each morning.

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Room 1

Guest reviews


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based on 235 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
79
Verygood
 
105
Medium
 
42
Poor
 
5
Horrible
 
4
Business Business 51
Couples Couples 65
Family Family 66
Friends getaway Friends getaway 14
Solo travel Solo travel 17
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western Plus Portland Airport Hotel & Suites,Portland
  • 4
    « It gets the job done »

    I booked this night for a leisurely trip to Portland and used my IHG points to pay for the room. The hotel was under construction in the lobby area. The service was very courteous. The room was clean and quiet. We had a fridge in our room, I really liked the bathroom counter area and shower. My only complaint was the fan automatically comes on with the light, and the light automatically came on when walking in. Which in the middle of the night I would have preferred this not to happen. The breakfast hot food was very mediocre, it's reheated eggs and meat that were not cooked there, except the cinnamon rolls. I wish I had just stuck to the cereal and other cold food choices. Overall I was happy with my choice, but I just prefer a place with a better hotel breakfast.

    4
    « Good Service »

    Decent, but did not advise of renovations being done at the time of booking. I love Holliday Inn Expresses because they offer a decent room at a decent price. Although it was not as expected, the management was excellent and took care of the issues at hand which is all that can be expected.

    4
    « Remodeled but so so noisy »

    We chose this property because it is located in the area or Portland that we were visiting. I had told a Portland area resident that we had reservations at this property and she hinted there might be better options in the area. We decided to keep our booking and were pleasantly surprised to find that the property had recently been updated and remodeled. Rooms were very nice and even though there is still some work being done the property was in pretty nice shape. The only thing that was a real turnoff is that the bathroom exhaust fan is connected to the light switch so that whenever you turn on the bathroom light you get the loud fans as a bonus. I don't know about you but I find that constant noise a real distraction. The people we were traveling with who had the room across the hall from us commented that it sounding like they were standing on the runway of the Portland Airport when they turned on the bathroom. I complained to the manager and a maintenance man was sent in to disconnect the exhaust fan from the light switch. At least our 2nd day of the stay was quiet.

    5
    « Home Away From Home »

    Although this location is fairly far from the places I go when in Portland, it is very convenient to the airport and freeway system. Construction was occurring while we were there, but we did not suffer in any way from its effects. The room was very clean, the bathroom was too, and the beds are comfortable. The rewards program is one of the best I've ever used, so IHG has my loyalty. I'll be back.... Thank you!

    3
    « Expensive »

    I could not find the hotel at first, as the signage off the road is very small and poor. It is close to I-205, and not far from I-84. A shuttle is offered to and from the airport, which came in handy for my flight to Honolulu. The property is under renovation so the insides are not pretty, however the noise is not bad and they do stop at night. I believe there is a spa, but it looked closed. There is no pool. I am not sure if I was in a renovated room or not, but it was clean. The TV selection is very limited, and you can at times hear planes overhead, but the airport is not far away. I did however sleep very well two of the three nights. There was a time change and my wake up call did not active until an hour later. Apparently, the system does not adjust to the end of DST. Luckily, it was the night I could not sleep and I was awake. Breakfast was typical and fine, as was the business center in the same area. The desk staff was very friendly and helpful for attractions in Downtown Portland. I did a Park and Fly, which is an extra $50 to leave your car for up to two weeks while you fly. My car was untouched after returning four days later. I have heard this program has been suspended while construction is ongoing, so check beforehand. I will say the prices are very high during renovations. The whole thing cost around $600 for three nights (two before the flight and one upon return in a different room). Part of it is the outrageous taxes charged by the various government agencies, including a special Portland tax for being in some sort of economic zone. These taxes are not the hotel's fault of course, but I would hope they would lower the rates some while construction is occurring. I can see how some guests would be upset. The weather was cold (40s) and rainy pretty much the entire time, so I didn't get to see as much as I wanted. The airport area is fine, however downtown areas have a huge homeless problem, making things unsettling. Only one person bothered me, but it is not a good look for the city. I have no plans to return in the near future, but if so, I may look in a suburb and hopefully save a few dollars in both rates and taxes.

    5
    « Good place to stay »

    I've been here before, and it was worth coming back. The construction was not an issue, but we arrived late on a Saturday night, and left Sunday. The shuttle driver was superb, great guy! Breakfast was nice, I do like the cinnamon rolls most of all. The breakfast hostess seemed oblivious to us, but she worked hard keeping everything well stocked. It's a quiet place, the bed was most comfortable. The bathroom was a bit small, but everything in it was top notch. This is a great value with the IHG points-and-cash option, and because of that, I will indeed be back.

 

Getting to the hotel ...

All directions
·From: Portland Airport. Head northwest on NE Airport Way. Use the left lane to stay on NE Airport Way. Slight left to stay on NE Airport Way. Continue straight to stay on NE Airport Way. Keep right to stay on NE Airport Way. The Best Western Plus Portland Airport Hotel & Suites will be located on your right ·From: Downtown Portland. Head north on SW Naito Parkway/Pacific Hwy W. Turn left to merge onto SE Morrison Bridge toward I-5/ I-84 E. Keep left at the fork, follow signs for US -0 E/ I-84 E/ The Dalles and merge onto I-84 E/ US-30 E. Continue on I-84 E. Take I-205 N to NE Airport Way. Take Exit 24B from I-205. Merge onto NE Airport Way, the Best Western Plus Portland Airport Hotel & Sui...

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