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Best Western Hotel Inn of Vancouver, Vancouver

4.0/5  - basé sur 266 notations.
11506 NE 3rd Street, 98684-5078, Vancouver, United States - See map

Welcome to Best Western Inn of Vancouver! The indoor pool at our Vancouver hotel provides guests with the perfect place to relax as a family. With free Wi-Fi and newly renovated rooms, you’ll feel right at home at our Vancouver hotel. Whether you’re en route to Mt. Saint Helens or attending an event at the Vancouver Convention Center, convenience and a great location are very important. Your comfort is our top concern, and each of our staff members is fully committed to making your stay with us as pleasant as possible. When you’re right off Interstate 205, it’s simple to get to downtown Portland, the Portland Airport, or the massive backyard playground that’s the Great Northwest. Many of our Vancouver hotel guests are outdoor enthusiasts, and we regularly welcome skiers, hikers, and rafters. From the local swap meets to the delectable dining in Portland, there’s no end to the possibilities during your trip. Sporting events like the Blazers and Timbers games or shopping at the numerous local boutiques are fantastic. We’re in a quiet area away from all the noise, and offer a friendly staff and great service. Enjoy a deluxe, continental, free breakfast daily with waffles, pastries, 100% Arabica coffee and juices. The exercise room at our Vancouver hotel helps you keep up with your fitness routine. Business travelers with Wal-Mart®, Winco, the Department of Fish and Wildlife, the Department of Transportation and Burlington Northern Santa Fe® especially like the great value and space of our Vancouver hotel. In between meetings, squeeze in some time to take a Portland Spirit Cruise or visit the famous VooDoo Donuts. Spend the day shopping in the Pearl District or on Northwest 23rd and discover everything the region has to offer. Reserve a quiet Best Western Inn of Vancouver room today and enjoy great savings!

Best Western

Hotel Inn of Vancouver

LABEL_ITINERAIRE

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Hotel advantages

  • Heated pool
    Heated pool
  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
  • Valet parking
    Valet parking
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 266 guest reviews
NOTE ISSUED
Excellent
80
Very Good
116
Average
46
Poor
16
Terrible
8
REFER TO NOTICE
Business Business
61
Couples Couples
76
Family Family
75
Friends getaway Friends getaway
14
Solo travel Solo travel
36
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Best Western Vancouver good location"

4
12/09/2018

Nice location to visit friends and look for a future retirement location along the Columbia River. The staff was great and both check in an check out was easy and fast. Good parking spots and access to other stores in the immediate area.

BWInnofVancouver, Front Office Manager at Best Western Inn Of Vancouver, responded to this review
Dear James, We are so glad to hear that the front desk staff provided excellent service to our guests. We hope to see you soon.

"Economy with Best Western comfort"

3
09/08/2018

Located in a less desirable area, but with excellent highway access, you'll pay a lower rate for this hotel. A little tired, some seedy neighbours, but, knowing this, it's been our hotel of choice on many trips to the Portland area.

BWInnofVancouver, Front Office Manager at Best Western Inn Of Vancouver, responded to this review
Dear Gary N, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Reasonable and a good location"

5
23/07/2018

We have stayed here a number of times when visiting family in the area an the place is well run,reasonable, and a good location. Many great places to do day trips to the mountains and the beautiful Columbia River Gorge as well as one of the best rose gardens in the USA.

BWInnofVancouver, General Manager at Best Western Inn Of Vancouver, responded to this review
Dear Thomas C, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. We are so glad you liked our property and location. We hope you will come back and see us again soon.

"Very good hotel and value"

4
23/04/2018

Note, no hot tub/jacuzzi, which Google had wrong, but this is a really nice hotel with large rooms, a nice warm indoor pool, workout room and really good service. Shower water pressure was very good with massaging shower head and basic tub. Breakfast bar looks small, but they had eggs, sausage, tater tots, cereal, oatmeal, bananas/apples, breads and waffles/juices. If not for misstatement of the hot but I would probably give it 5/5, as I was expecting this and disappointed

"Vancouver vacation"

4
17/04/2018

Good hotel with basic amenities. Clean and relatively quiet. Some broken items in the room that should have been repaired. Difficulty getting checked into an available room but finally successful on the 3rd try. Clerk was very committed to fix issue.

BWInnofVancouver, Front Office Manager at Best Western Inn Of Vancouver, responded to this review
Dear bteam87, We appreciate your patience with getting you into a room. We are working with our staff to ensure that it does not happen again to another guest.

"Quiet place"

5
15/04/2018

This is a very quiet place to rest comfortably. There wasn't much traffic on the surroundings since its location is on a cul-de-sac . clean pool modest gym and clean parking lot. plenty of spaces to suit the needs of all guests

BWInnofVancouver, Front Office Manager at Best Western Inn Of Vancouver, responded to this review
Dear Raul T, Thank you for your great review! It is always nice to know that our staff's effort is acknowledged by our guests.

"Great basic hotel"

3
19/02/2018

Close to ODD, and shopping galore in this location. Good breakfast, fitness center and pool. Clean and friendly! Was here for 3 nights visiting family, and was relatively a much better deal than staying on the Oregon side...very friendly staff too!

BWInnofVancouver, Front Office Manager at Best Western Inn Of Vancouver, responded to this review
Dear Marty W, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 360-254-4000. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Pool problems"

3
18/02/2018

The pool was a bit on the cool side. Even though it was indoors, my kids got cold in the water pretty quick. Pool and excersize equipment don't open till 10am. My kids were very disappointed to not get to swim after breakfast.

BWInnofVancouver, Front Office Manager at Best Western Inn Of Vancouver, responded to this review
Dear Tracywog, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Our pool is set at a certain temperature and we have to abide by it. The pool and exercise room open at 10am, however upon request we can open it earlier. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Vancouver value"

3
28/01/2018

The price was good but the hotel looks and therefore feels very dated. The pool looked nice but I didn't use it. Breakfast was decent but nothing to write about. Good parking and easy access to highway.

BWInnofVancouver, Front Office Manager at Best Western Inn Of Vancouver, responded to this review
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Easy to stay"

4
01/01/2018

The hotel was easy to find, it was a fast easy check in. The room was comfortable, slept really well. Breakfast was good, no waiting. Water in the shower was hot instantly, towels where fluffy and bright white. Check out was fast.

BWInnofVancouver, Manager at Best Western Inn Of Vancouver, responded to this review
Dear Louisr2018, We are so excited to hear you enjoyed your stay with us. Our staff works very hard to ensure all of our guests have a great experience. We hope to see you again soon!

"Room Review - personal experience"

4
26/12/2017

Room appeared to be clean - friendly staff - nice complimentary breakfast . Note however-- Carpets in rooms need shampooed. Bottom of socks were black with dirt from walking around in room. Previous three visits still the same ??

"Comfortable"

4
13/12/2017

While this property is not a Best Western Plus, the rooms are good size and the beds are comfortable. The breakfast is your typical "hot" breakfast of scrambled eggs, tater tot's and sausage, in addition to the traditional continental breakfast items. The staff is friendly and helpful. There is easy access to Portland and Vancouver.

"no hot tub"

3
03/11/2017

best western may want to change their mind about requiring amin of 200 chars per review as many peeps may opt out of leaveing any reveiw at all , but maybe that is a reason they don't want a rant to go on for 200 chars....

"Not your standard Best Western"

3
01/11/2017

The hotel advertised a hot tub/spa when there is none. Shower surround had a major break that had been "fixed" by caulk. The motel owner needs to spend some money to bring the facility up to standard. Staff were professional and caring. Other than that, the room and breakfast was okay.

"Clean, Quiet, & good value!"

5
17/10/2017

Wonderful staff & clean, quiet, comfortable location. This is how a good reasonable hotel should be! Enjoyed my 4 day stay here! Nice breakfast, indoor pool, & exercise facility. The people were especially friendly!

"I'll come again."

5
15/10/2017

Best Western always have quality stays.. I like their hotels. I'm a truck driver and I have stayed at most of their locations and all of them are nice and clean. I like that they have breakfast, the staff was very friendly and helpful.. we can go walking to the store across the street.. is located near everything.

"Not enough non-smoking rooms"

2
13/10/2017

Arrived at 7:00pm. we had reserved 4 non-smoking rooms. Best western did not keep track so when we go there only had 3 non smoking rooms. they wanted us to take a smoking room. when I asked about a discount they offered a 10% discount. I told them forget it. Kept the 3 nonsmoking rooms and got a 4th non smoking room cheaper across the street. Very poor service on their part. No more Best Western

BWInnofVancouver, Front Office Manager at Best Western Inn Of Vancouver, responded to this review
I understand your frustration regarding the type of rooms. When we receive reservations at the property we honor what comes through our system as we cannot make assumptions as to what guests want. Unfortunately, unless you book reservations directly with the property, you may run into situations like this. We would have been more than happy to change the room, however we were sold our for the night and we explained this to you at the time of check in. The front desk agent at the time did everything possible to try to help, however it was a situation that was not caused by us at the property. We were not obligated to offer a discount or to cancel the room at no charge simply because the rooms were not booked to your satisfaction through another party, we did this out of good faith for you. While the properties across the street from us might be less expensive, they do not offer the same amenities as we do, hence the price difference.

"Hotel"

4
11/10/2017

Very Clean, breakfast included, otherwise no unusual-frills; excellent staff, located in a business-complex with plenty of medium-priced restaurant choices available. Depending upon night and local events, pricing varies, and it can be overpriced by almost double !!! Be prepared to Call around if necessary.

"Enjoyable 3 night stay"

5
26/09/2017

Clean, comfortable room and friendly, helpful staff. Desk chair never lost height and bath tub drain plug worked so I has an enjoyable soak. Internet a bit slow at times, but acceptable. I'd stay here again.

"Great for Airport access"

4
23/09/2017

A midrange property with standard amenities , clean and attractive room. Fast wifi. Even during rush-hour airport was less than 15 minutes to terminal. This e-mail review is WAY too long and time-consuming.

"Smaller but clean, nice, good value and location room"

4
19/09/2017

Room is smaller but is clean and nice. Outside appearance may be less attractive then near by competitors but don't let it misguide you. Stuffs are friendly, breakfast was OK . very closed to freeway and major stores and overall is very good value.

"Quiet, clean, and comfortable"

4
18/09/2017

The room was clean and the bed was comfortable. The décor looked updated even though the outside building style is the older motel setup where the entry door is from the outside. There was a fridge and microwave in the room and the a/c had its own digital controls. Plenty of hot water for showering and ample linens provided. A flat screen monitor with an abundance of channels to fill the short amount of time spent in the room. WiFi was fast, reliable, and included with the room. There's a breakfast included but I didn't eat there--the dining area looked clean and well organized. It's within walking distance to restaurants and easy access to the freeway but set back enough so that it was [surprisingly] quiet.

"Lots of bang for your stay"

5
11/09/2017

Although the hotel looks average on the outside, the rooms were excellent - nicely remodeled, very clean, with microwave & refrigerator. The staff was helpful and and accommodating as well a solid breakfast the next morning....

"Typical motel with breakfast"

3
02/09/2017

Comfortable beds, cozy rooms, clean, working showers and bathroom facilities, no maintenance problems that I saw. Breakast options include bagels, muffins, waffles, and cereal. Nice place to stay for a night or two. My only complaint is the price is higher than i would usually pay for a motel, but this was an unplanned situation and i needed the room in a hurry and the motel 6 next door was full up.

"There might be a better property for the price point"

3
02/09/2017

Excellent staff. Very decent hot breakfast quality. Average, but nice room. As a Diamond Select member of BW, surprised that a complimentary upgrade wasn't offered due to the sparse occupancy of the property. Very circuitous and cumbersome ingress and egress to the property from the main traffic directions. Rooms on the residential street side allow audible access to everyone remotely opening and closing their vehicles, sometimes earlier or later than you may like. In my opinion, the property is overpriced...but that's also part of the price point game that almost everyone in the hotel industry seems to be playing...but I would compare in the future before choosing this particular property.

"Enjoyed Overnight Stay"

4
02/09/2017

Used Hotel for an overnight stay for a meeting in the area. Check in was good, used express checkout. Breakfast was a little slim, but was very good.. Enjoyed the stay. would recommend this hotel to friends and would stay again.

"Close access to freeway, shopping, restaurants"

5
01/09/2017

This Inn is very clean, breakfast provided, pool area very nice and most importantly is how well treated you will be by the staff. I always stay at this Inn when helping my ill sister and will be again in a month and look forward to coming back to my room. It has close access to the freeway but you do not hear the traffic. There are a large variety of of restaurants and shopping areas nearby. Highly recommend this Best Western Inn

"Great Hotel"

4
01/09/2017

We stay at Best Western every time we visit family. Rooms are clean and beds are really comfortable. The customer service is great. The only drawback is that they raised the prices considerably since last year. This time it was $100.00 more than last year.

"Better than anticipated"

4
31/08/2017

We arrived at night and the area seemed questionable, but the room was exceptionally nice. We always enjoy the vanity when separate from the bathroom. Also, we were impressed with the availability of outlets for our electronics. Lobby and breakfast area were small. Exterior hallways and no elevator were less than ideal.

"Quick Stay Over"

5
29/08/2017

Though we were here just overnight this time, everything was clean, comfortable and convenient. So glad Best Western has breakfasts that even people on restricted diets can eat. Employees all offered to help if needed.

"Nice hotel"

5
24/08/2017

Very nice hotel, pleasant staff. OK breakfast. The internet connection could be better though. Previous night I stayed at a different hotel next door and in contrast this hotel seemed like a 5 start ;-)

"Best stay ever"

5
20/08/2017

The staff went out of their way to make our stay more enjoyable, the pool area looks really nice clean and it's indoor, the location is perfect restaurants and grocery store nearby. It's kid friendly we had a blast

"Unusual Activity at Night"

3
15/08/2017

Overall experience was okay. It just seemed to be busier than should be after hours with cars coming and going at all hours. I stayed three night and all were the same...other than that the staff was pleasant, friendly and professional.

"One of my better hotel experiences."

5
10/08/2017

This hotel was clean and well cared for. The rooms were typical for hotel of this price and brand but were well above average in cleanliness and condition. The staff were exceptional at the front desk and the breakfast service.

"clean hotel"

4
06/08/2017

I had no problems and was in a quiet area. Stayed there 4 nights to visit family. Great average clean hotel. breakfast was scrambled egg and cheap sausage and tater tots, The had waffles, bagels and cereal. The staff was friendly and helpful. Indoor Pool was ok. I will stay there again.

"Clean Hotel Room"

4
31/07/2017

Stayed at the BW Inn of Vancouver before an early morning flight. Hotel is less than 10 minutes from the airport which was a plus. The room was clean, that was very important to us. Also the front desk clerk offered to make us our express breakfast when we checked in. This was appreciated as we departed for the airport at 4am. The breakfast was not much, a choice of muffin, fruit, and bottle of water. For an early morning start and in a rush the breakfast was perfect for us. I would stay here again for any trip to the airport.

"Clean, affordable and accessible"

4
26/07/2017

This hotel offers you a clean place to stay, nice breakfast, and kind and helpful staff! I have no hesitation to recommend this to anyone whether single, couple or families. Great value for budget conscious travelers!

"Old Hotel"

2
23/07/2017

So, first real review I have done where I was really dissatisfied with a hotel. Overall appearance is poor, old appearing hotel from outside. No elevator....or at least, none was pointed out. For the money there are local hotels for same or less $$ and are much more modern and offer more options. Floors squeaked when I walked on them. As I was in an upstairs room, worried about what was heard below when I walked.. Bath was old and very small. If you need a room in the area and this is your only option, ok. Room was clean. Bed was tired though.

BWInnofVancouver, Manager at Best Western Inn Of Vancouver, responded to this review
Dear dandyd2, We are really sorry to hear that your stay was less than pleasant at our property. Although it might be an older property the staff takes a great deal of pride keeping it clean for our guests and we hope that you were able to see that during your stay. There are changes that are being implemented to ensure we keep up with our guests expectations and demands. We really appreciate your patience.

"Great comfort, location and amenities"

5
19/07/2017

The beds were very comfortable, spacious room with coffee pot, micro and fridge. It has a heated indoor pool and laundry facilities. The breakfast as more than adequate and tasty. Also, the location was great - only about 10 min from the Portland airport, and right across the street from a Trader Joe's and Fred Meyer and plenty of restaurant options within walking distance.

"BW Inn of Vancouver"

4
17/07/2017

Had a pleasant stay at this property. The staff was wonderful. The area isn't very pretty but i wasn't there for the view. The beds were extremely comfortable. Breakfast was limited but they offered hot and cold choices.

"Dirty, poor Internet, terrible management"

1
11/07/2017

Never again! After checking in in late night I realized my room was infested with ants (including the fridge) and that Internet had stopped working. Was offered a different room and only one out of three was acceptably clean. No attempt was made at checkout to make up or even address this experience; the only thing said by the poorly trained clerk after I brought it up was: "I will let them know" -- let who know, the maids or management?! Or was the clerk management? After leaving and realizing I may have left an unopened $60 bottle of wine in the first room I called the motel and asked them to check on it -- a different clerk answered the phone, and, after checking with "Ana, the GM", said unapologetically that it is their policy to discard of any liquids left behind. Is it their policy to also provide a horrible experience?! This Best Western ought to be a textbook case in terrible hospitality.

BWInnofVancouver, Guest Relations Manager at Best Western Inn Of Vancouver, responded to this review
Dear oenophile2017, We apologize that you didn't enjoy your stay with our property. We have addressed your concerns with our housekeeping staff to ensure that this does not happen to guests in the future. We hope that the late check out that was given to you as a courtesy was helpful.

"Wahington Motel close to PDX"

3
11/07/2017

Room was okay, only one sink though. Breakfast area was much too small & food not available at times during the meal times. Nice warm indoor pool that we had to our selves, but no Jacuzzi. close parking on the side we were on.

"Great location"

4
28/06/2017

This motel is centrally located and easy to get around town. It is a clean motel and the bed was comfortable. I think it was a little overpriced for the age of the property but I would stay here again.

"Not worth it"

1
25/06/2017

Overpriced. No discounts given (although given at other Best Western hotels). Had to wait on food and ask for utencils. Staff not paying attention. Way behind compared to other Best Western locations.

BWInnofVancouver, Manager at Best Western Inn Of Vancouver, responded to this review
Dear 587vz, our property offers competitive rates comparable to other hotels in the area that offer similar amenities as we do. We appreciate you making us aware of your breakfast experience, we will continue to work with our breakfast attendant to ensure this does not happen again to future guests.

"Nice hotel, good value"

4
05/06/2017

This hotel looks like a typical middle-aged motel from the outside, but the inside was nicer than expected. I especially liked the service at the front desk. It was unpretentious, and the clerks were casual and seemed to want to help. The linens and furnishings in the room looked like they were recently updated. The room was clean and relatively quiet for a room with an exterior entrance. The hotel is conveniently located across the street from a restaurant or two and a Fred Meyer, so if you forgot anything, you can walk over. The only thing we didn't like was that people tend to smoke in the parking lot. We found a pile of cigarette ashes on our bumper.

"Not a good place if it's cold"

3
16/05/2017

The hotel was pretty empty and only rated two stars, so that should have told us something. However, it's in a convenient location, quiet as far as traffic is concerned though close to the highway, close to restaurants and a Trader Joe's. It was in the 50s, so cold. The heater in the room was loud and not very efficient. The beds had only one blanket, so I was cold. The Internet connection worked in the evening, but I gave up in the morning. Breakfast was good. The receptionist in the morning was less than helpful about the Internet.

"A very well maintained and clean motel."

5
11/05/2017

This hotel is very clean, updated and well maintained. The rooms are large and well arranged. Breakfast was terrific. It's location is close to a busy intersection North of the Portland OR airport and to a commercial section of Vancouver, just off the I-205 freeway.

"Was better than expected"

4
25/04/2017

Was surprised how nice the hotel actually was. The property appeared to be well maintained. It is an older two story hotel. I had an accessible room. The shower only had a fixed shower head. A hand held shower head would have been nice. The fridge was much larger than what you find in most hotels. The microwave was the standard hotel size. The room was very clean. Not much in the way of sound proofing. Could hear the person in the room next to me talking on the phone. There is a major chain supermarket a couple blocks away. Several eating options in the area.

"One night stay"

4
22/04/2017

This was a nice hotel. The staff was friendly and the place was clean. The room and bed was nice and comfortable. It was located right off the freeway and was easy to get to. I would stay here again on my way south.

"BW Vancouver"

4
08/04/2017

First stay here. Neighborhood is a little sketchy so if your a female traveling alone or concerned about that sort of thing you may want to look elsewhere. A few food options within walking distance but again we passed a homeless guy talking to himself and a few trucker types toting their six packs back to their rooms. This is an outside hotel meaning no interior hallways. The rooms themselves are nice. Looks like a recent update on everything in th room. The value overall was excellent but I suppose that is due to the area. About 15 min to the airport which was the purpose for my stay there.

"Clean and affordable ."

4
03/04/2017

Close to portland, close enough for university of Portland witbout parking hassle. VERY CLEAN and affordable. Breakfast is average. Easy to find near tons of restaurants and stores.Staff is friendly. Good choice.

"Hard to find, but worth it"

4
13/03/2017

Our experience began with the front desk employee, Rachel. She was particularly helpful since we were traveling late at night and had been having no luck finding a place to stay. The motel is not new, but it was clean. Since the motel is not right next to the Interstate, Rachel gave us specific directions to get to the motel.

"Just getting away"

5
06/03/2017

My family and I wanted to get away for a night, and this was the perfect place! Breakfast was delicious, the rooms were comfortable, and there was even a coffee maker in our room! Highly recommend! 5 star!

"Would stay here again"

4
26/02/2017

We stay in the Vancouver/Portland area 1 or 2 times/year. This was our first time staying at this hotel. Overall we were quite satisfied - bed was comfortable, internet worked great, room was clean and quite spacious. Maybe it was just us but the breakfast just didn't appeal to us. Hotel is in a convenient location with restaurants and grocery store nearby. Small fridge, microwave & coffee maker (with supplies) were nice to have.

"Family holiday to see relations"

4
25/11/2016

We stayed at the best western for 4 nights the rooms were spacious and clean .we had a fridge ,hob and all cooking equipment you would need if you wanted to cook yourself .We had BB and the breakfast was lovely my husband especially enjoyed the waffle making facilities .The hotel was in a good position for local shops .

BWInnofVancouver, Manager at Best Western Inn Of Vancouver, responded to this review
Hi Fiona G, We are happy you enjoyed your stay with us. It was a pleasure having you stay with us. We hope to see you again soon.

"Very clean, upgraded rooms; friendly and courteous staff, great location!"

4
20/11/2016

I stayed at this hotel for 9 nights, and it perfectly suited my needs. The location is perfect, whether you're visiting Portland, Vancouver or places like Mt St Helens (about an hour northeast). The staff is very friendly, professional and on-the-ball. I would recommend this hotel to anyone looking to stay in a highly-convenient location for a very reasonable price.

BWInnofVancouver, Manager at Best Western Inn Of Vancouver, responded to this review
Hi Tim, we are so glad you enjoyed the stay with us. I agree with you, we are so conveniently located near Portland and its surrounding areas. We hope to see you the next time you come and visit the Vancouver/Portland area.

"Pleasant and Productive Stay in Vancouver, WA"

5
11/11/2016

We stayed at the BW Inn of Vancouver for three nights on a family business trip and found the motel to be conveniently located, well staffed and professionally operated. The two rooms we rented were clean and well appointed. The beds were comfortable and the WiFi fast and reliable. The staff was friendly, courteous and helpful. The breakfast was the typical BW fare, the eggs, sausage and potatoes were kept warm and offerings included fresh fruit, toast, muffins and a variety of cold and hot (instant) cereals.

BWInnofVancouver, Manager at Best Western Inn Of Vancouver, responded to this review
Hi Paul M, I am so glad to hear that you had such a great experience with us. We are so glad to hear our staff is providing excellent service to our guests and that the rooms were to your liking. We appreciate your business and hope to see you soon!

"Could be better"

3
09/11/2016

We have stayed in many Best Western's and this one was not the best. Room was the standard BW size, tidy and clean but the bedding was worn. The location was great and the road noise was not an issue as it is set back anyway. However, the room noise from other rooms is the worst we have had in a long time. I am not sure the last time we could clearly hear people's normal voice conversations, and other room's tv's which were not overly loud but just went straight through the walls. This was annoying and made for little sleep and I also felt a little bad if they could hear our tv on for our kiddo's early in the morning. Breakfast was the standard fare and a good to start the day. Service from staff was great and the snacks and hot drinks in the main foyer were a nice touch.

BWInnofVancouver, Manager at Best Western Inn Of Vancouver, responded to this review
Hi blondemummy. Thank you for bringing up your concerns to our attention. We are currently working on some projects and renovations for our hotel. Most of these changes are going to be taking longer than what we hoped. We are glad you liked the room and our staff. Hope to see you soon.

"My personnel experiance at this hotel."

5
01/11/2016

The location is within minutes from the freeway and unlike so many hotels - motels the location is very quiet so sleep comes easy in a very comfortable bed. the staff is very well trained, friendly, speedy and expert in their job. the room layout is very good too. The breakfast is much better then most compareable hotels and the breakfast room has enough room to not be crowded. there is adaquet parking.

BWInnofVancouver, Manager at Best Western Inn Of Vancouver, responded to this review
I am so glad to hear you enjoyed your stay with us. Our staff works so hard to provide great service for all of our guests and we're glad to know our work doesn't go unnoticed. We have recently upgraded our breakfast options, it's great to see our guests are enjoying the new options. We look forward to welcoming you back soon! Thank you!

"Vancouver Wa"

4
22/10/2016

Stayed here for 1 night as we were making our way to the Oregon Coast. The room was very clean and well maintained. The complimentary breakfast was very good but would have liked a bit more selection.

"Better Best Westerns in area"

3
04/10/2016

I've stayed at almost all of the Best Western properties in Vancouver and Portland, OR and this is by far my least favorite so far. The bed sheets were overused and had the hard lint balls. The bathroom fan when turned on (comes on with the lights) vented cigarette smoke into the room, and finally the breakfast bar didn't seem to be restocked, maple syrup was empty, waffle mix was empty and the orange juice was empty. This was with one hour of breakfast remaining. Overall I recommend trying to stay at Pony Soldier Inn near the airport in Portland if you wish to stay at a Best Western property.

"Newly Renovated Rooms"

4
26/09/2016

The hotel is two stories and does not have an elevator to the second floor. So if you have a lot of luggage ask for a ground floor unit. The rooms have been newly renovated with brand new plasma tv sets and beds. The room is clean and the beds are very comfortable. The breakfast is free and typical BW style with eggs, waffles and cereal. The rates where great and it is only about 10-15 minutes outside of Portland. The location is about 300 ft from the highway, but highway noise is not a problem. There are nearby restaurants, don't go to the Mongolian Barbecue restaurant. The buffet is $12, but the cook does not know how to cook. Hopefully, they either train the young man or fire him!

"Own Personnel experiance"

5
23/09/2016

the location of the facitlity is ideal for my needs, the staff is very competant and friendly, the room itself is well disigned and the furniture and bed are of good quality, the bathroom is clean and the lumbing works like it should and the breakfast and the dining area re very good. the checkout went quite well too.

"close enough but quiet"

4
09/09/2016

Spend a couple of days .Quiet location and close to Trader Joe's, Starbuck's. Best nights sleep; bed was so comfortable. Pool and Jacuzzi were relaxing. Would like to know if these beds are for sale. Excellent breakfast and friendly attentive staff.

"Family Visit"

4
03/09/2016

Hotel rooms were clean with average comfortable beds (My ratings are always based on the comfort of the beds first). Breakfast was the usual Best Western affair. The hotel is located close to I205 which makes it convenient to get to Portland International airport. Overall I felt it was a very good hotel.

"My stay overnight during my trip."

4
22/08/2016

After a long drive from California heading to Vancouver BC, I was dead tired and needed a safe and clean place to stay, I just googled a place to stay overnight. Called up Bestwestern in Vancouver WA and got the place on very short notice. Coolest place to stay safe and friendly area, clean rooms and very friendly staff. Easy and quick checkin and check out. Cant be better.

"SUPER CREW BEST WESTERNERS"

5
21/08/2016

I previous had said No More but with this new look, and fabulous bed-a four star bed-and the set up for handicap it was wonderful experience fr me and my service dog Squish. He loved being able t stretch out n the for by the big window and I love it when he's happy too!! I am a window of66 and felt s safe and seure---that is greaat.

"Expensive, nothing spectacular, but we did get a good night's sleep"

3
13/08/2016

We chose this hotel based on its proximity to the Portland airport and their summer promotion that earns you future credits when you have multiple stays. At $190/night it was more than we usually pay for nicer properties, but in this area it was a good deal, sadly. We flew into the Portland Airport having been up for 24 hours, arriving around 3 AM after weather issues delayed the last leg of our flight by several hours. When we drove up, we were a little worried that the set up of the hotel (outdoor access to rooms, cars parked in front of the rooms) would mean that the noise of people getting up and moving around in the morning - loading their cars, the doors slamming on their rooms, etc. - would wake us before we were ready to get up. We were pleasantly surprised to find that it wasn't a problem. We drove down to Crater Lake for the day and then back, spending a 2nd night in the same room. We spent very little time in the room, but it was clean and we slept well.

"A regular stop"

5
03/08/2016

We book Room 110 every time we come to Vancouver to visit. This was our 3rd time in this room, and it's still a nice place to come to at the end of the day. King sized bed, jacuzzi tub (extra appreciated this time around), and a great location. Staff is always very nice, and Best Western breakfasts have really stepped it up (eggs, potatoes and sausage are very welcome). We will definitely stay here again next time!

"Professional and Friendly Staff"

5
03/08/2016

Came rolling in late in the day, the room was ready and clean. Appreciated the professional and friendly staff at check in. Gave great directions for stores and food. The request for extra towels was responded to immediately with a positive and cheery attitude.

"Breakfast?"

3
30/07/2016

The room is clean, reasonably priced and not far from Portland. The only issue we had was with the breakfast. No fruit at all. The area is extremely cramped. The juice was of poor quality. I ate there the first morning, but went to Elmers (a block away) the next morning. They really need to improve this area of the hotel.

"One of the Better Best Westerns"

4
29/06/2016

Even though this Best Western is not one of the newer ones, It is ideally located for flights at the Portland, Oregon airport, plus is close to a number of shopping areas and restaurants. The staff is knowledgeable and friendly. The rooms are nice and reasonably priced. Their Continental breakfast is well stocked and very good. Though we didn't use it they have a very nice pool.

"Not impressed "

2
27/06/2016

We arrived early to check in and pay but we were told if we paid before checkout they would hold an extra $150 until then. Which I didn't understand why so we just paid at checkout. We got into the room before having dinner with friends. I went to use the bathroom and my husband went after me. The toilet had no force when flushing so after going poop it got clogged. They brought us a plunger and we took care of the problem. After returning from dinner my husband pulled back the sheets to get into bed and there was a public hair in our bed!!! It was on top of the fitted sheet. We called the front desk and informed them of what we found. They offered us new bedding (fitted sheet, top sheet and blanket) and we accepted. They gave us the new bedding and we had remake our bed (which in my opinion they should have done). We had a King size bed but they gave us bedding for a Queen. I called back down to the office and they brought us different sheets. This time there was no fitted sheet just two top sheets. I was tired and wanted to go to bed so we made it work. The blanket was for a Queen because they didn't bring a King when they replaced the sheets, but again we made it work because we were tired and didn't want to wait for the front desk again. In the morning I went to get a shower and the curtain was moldy at the bottom and the shower mat wasn't very clean either. Needless to say, we won't be staying at this hotel again.

"Jacuzzi Room"

4
05/06/2016

One of the few places you can have a romantic night and still smoke while doing it!!! They have a nice pool too, but you have to go outside to get to and from it. Breakfast area is small, but good selection and again you have to go outside.

"~ Employee "Yuly" ~"

4
05/06/2016

Our tv remote can't changed to any station so we called front line staff "Yuly" and she came with a brand new remote & fresh batteries and was able to fix it. Now our remote is fixed and can change to any stations. So to Yuly's Manager, she deserves a RAISE. Also BW WiFi doesn't work with BW password. Thank God we had our own WiFi and that is not fair to us. BW gave false advertisement concerning FREE WIFI.

"Wonderful help from the staff"

4
04/06/2016

When we arrived, we were greeted with a very friendly smile and looking forward to a great experience at this hotel. They have an indoor pool with the workout room. In our room, we had a fully functional refrigerator and microwave and everything worked almost perfectly. The only problem we had was the remote control on the television would not change channels but we could turn it off and adjust the volume. We called the front desk and Yuly probably came over and assisted in getting the remote control to work. She was very attentive in trying to figure out the problem and when everything was done, we were super happy that we didn't have to change rooms. Note to boss; You need to give her a raise! The area has a lot of eateries and a Fred Meyer's superstore close by. We simply walked around and looked at everything around. I highly recommend this place and I would definitely return when I'm in the area. Thank you to the staff for a wonderful experience.

"Nice Stay"

4
23/05/2016

The room was comfortable and clean. With Fred Mayer close and the refrigerator and microwave in room, was able to avoid restaurants and keep with good food choices. Was happy to see a hot breakfast with scrambled eggs and fresh fruit.

"Not the BEST !"

3
05/05/2016

Stayed here 1 night, glad that was all, this motel isn't as good as the Motel 6 I stayed in at the Coast. Very much in need of refurbishing--chair and ottoman need redone, I didn't partake of the breakfast so can't comment on that, for the $100 price (for 1 person with AAA discount) this isn't a bargain!

"quiet, clean, great service"

5
24/04/2016

We spent 2 days in Vancouver/Portland area. The Best Western was close to supermarkets, shopping, I-5 & access. Rooms were inexpensive, clean, quiet, well appointed. Assistant manager Anna dealt very firmly and well with a young profane guest who was disrupting our breakfast, making it clear this is a family place. We will stay there again.

"Unexpected"

4
19/04/2016

I was satisfied with my stay at this location and will stay again. The rooms are nicer than the outside of the building lets on. Never judge a book by the cover goes for this hotel as well! Was able to get a good nights rest. We did not have a chance to eat the breakfast.

"Quiet and comfortable"

4
17/04/2016

This Best Western is an older-style outdoor entry motel but has been nicely updated and well kept. The venue is well away from major roads and highways so is very quiet at night. It is a little hard to get to and from due to the center median on the adjacent streets, but this is not a major issue for travellers heading North. The breakfast area is quite small and compact and the electrical circuits were overloaded by the heating and cooking appliances. Staff did their best to reset breakers but were overwhelmed.

"Outstanding!"

5
02/04/2016

I was extremely pleased with the Best Western Inn of Vancouver! The room was clean and did not smell of smoke or strong air freshener, i.e.,it was designated as a non-smoking room, and it truly was (which is not always the case in some motels). The breakfast was excellent and well-exhibited. The area where it was located was quiet since it was a block off of the main street; however, it was conveniently located close to shopping and dining. It offered a very pleasant stay for a very reasonable price. I will definitely stay there again if I am in the Vancouver area.

"My trip"

2
02/03/2016

For one, there was mold in the bathroom, there was a finish nail sticking out of the trim by the door handle, the pool needed to be cleaned, yellow stuff all over the stucco, and mostly of all needs to get rid of dial up net work, needs to get out of the 18th century and get into the the 21st century, could not even check in fro my flight with the computer the hotel has for customer service.Needs more of a healthy selection for breakfast, too many carbs right now. I will not be staying at this hotel ever again.

"Hidden Beauty"

4
29/02/2016

Nice place, quiet, clean and located centrally for food. Out of the way but located close to where I needed to go, Just don't head South during the rush hour in the morning and North in the evening. Older property but well kept. The only place I stay in Vancouver.

"Bad products"

3
22/02/2016

ok place, decent location, but bad products- i.e. combined shampoo/conditioner was terrible, no hand lotion at all and you have to ask for a hot cup jacket at breakfast. otherwise very average rating.

"Love this hotel - Try it you will like it!"

5
18/02/2016

It is clean, friendly, close to freeways and shopping yet quiet. I use this hotel each time I go to see my sister or grandson. The staff is friendly, helpful and the facility has a beautiful pool and hot tub area.....did I mention the breakfast was excellent and well presented? It is all of this and more in my opinion

"Great Whirlpool Room, and Great Service"

4
11/02/2016

We stayed in the hotel one night during a pacific northwest vacation. The check-in service was excellent. The room was clean,and bed was comfy. We enjoyed having a drive-up room, for easy unpacking. We stayed in a whirlpool suite, on 1st floor which was really nice. Restaurants close by.

"What You Would Expect from a Best Western"

4
20/01/2016

Hotel is in a good location being right next to the mall and shopping centers, close to a main highway and there are a lot of places to eat close by. It is a little hard to find as it's tucked away on the outer ring of the mall next to an office building and a residential neighborhood, but it is pretty quiet in the evening. The rooms are large, clean and in decent shape. Nothing luxurious, but everything you need is there. The staff is very helpful and friendly and the free breakfast is decent.

"Business"

2
18/01/2016

I would never star or recommend this property to anyone. There was no one at the front desk upon my arrival. Once someone showed up it was a 15 minute check in process due to the fact that the counter person appeared to not know what she was doing and had to make a phone call for help. This facility appeared to be a renovated Motel 6 not a true Best Western level of accommodation I have become accustomed to staying at in the many years of my both personal and business travel. Very disappointed after I built Best Western up to my wife as being a top notch lodging choice wherever you travel.

"I was having surgery on the 6th; decided to stay overnight due to adverse weather conditions."

2
08/01/2016

I was very disappointed. I would not stay at a Best Western again. I was having same day surgery the next day and the stay was so uncomfortable; not clean, poor quality. I would not recommend this one in Vancouver, Washington. Very poor all the way around.

"Clean Rooms"

4
01/01/2016

I felt that the room was very clean, over all the hotel was clean and neat. The breakfast was the standard hotel breakfast, but still tasty, and the area was clean. The bed was comfortable, and the front desk brought us more blankets, no problem, late at night.

"Best Hotel I have stayed in for the past 15 years"

5
21/12/2015

I always use that location with I travel to visit family in Vancouver. The staff is very friendly and the rooms well maintained and comfortable. I tries onother location before I found this one and have been staying here ever since. It is convient to PDX via I-205 and local shopping.

Rita P, General Manager at BEST WESTERN Inn of Vancouver, responded to this review
We appreciate your kind comments regarding our Property and Staff. We look forward to seeing you again Next Year...Happy Holidays.

"Bring your own HDMI cable!"

1
30/11/2015

HD TV is available if you have your own cable. And want to stream from your own device. Otherwise, forget about it. Breakfast sucks. The girl at the desk couldn't be bothered to tell us about the amenities and don't think you can look in the welcome notebook other hotels keep in the room. It's an imaginary notebook. Towels were well used, scratchy & old. The shower temperature regulator was installed upside down in rm 104. You think you are adding cold water. No, you are giving yourself a third degree burn. The worst BW I have ever stayed in. The best part? LEAVING!!

"Best Western Eugene Oregon"

5
29/11/2015

The staff is very friendly and helpful. The hotel is always clean. They have a decent breakfast with some variety. The beds are very comfy and the rooms are a nice size. Staff always greets me when I arrive and they have freshly baked cookies every evening.

"Noisy, disruptive experience"

2
27/11/2015

This hotel has paper thin walls between the rooms which result in being able to hear everything in the adjoining room. During our stay the tenants of the adjoining room were loud and disturbing the entire night. A call to the front desk resulted in an insulting response with zero action on the part of the hotel. We canceled our stay immediately. Our Thanksgiving Holiday was ruined and we returned home exhausted.

"Central location, easy access to freeway"

4
05/11/2015

The hotel is off the freeway, so easy access from Seattle or Portland. The room is simple, but clean. I like the location since all the shops and restaurants are nearby. Would come back to this hotel next time I'm visiting Portland, OR.

"Comfortable and close to shopping areas"

4
10/10/2015

We stayed at this hotel because the price was just right for our budget and it includes the full breakfast with many choices. The bonus for us is that the room has a microwave, refrigerator and a very comfortable bed all in a setting that was very practical for us to use. We intended to use the indoor pool and fitness room but didn't arrive soon enough to get everything. Good value and service overall.

"Decent enough..."

3
04/10/2015

First the plus points: - friendly staff/reception - renovated big room - good bed and clean bathroom - fast reliable wifi The negative points: - thin walls so it can be noisy depending on your neighbors (our next door neighbors went "noisy" around 1am...) - mediocre complimentary breakfast (no fresh fruits/healthy options) - breakfast area only seats 16 people All that said it's a reasonable price for a motel from where you can visit Portland. We parked our car in one of the SmartParking garages and paid 13$ for the full day. If you stay outside peak traffic times you're there in about 20 minutes.

"QUIET but near the Portland airport!"

3
29/08/2015

Nice and close to the Portland Airport. We stayed here when we couldn't get into our favorite at the airport. Walk to Elmer's; although the breakfast offered at BW Inn is more than adequate, it is typical BW fare. Location is certainly quieter than any airport hotel.

"Best location, Best service, Best stay!"

5
21/08/2015

I can't thank the staff enough.. I came for the Twighlight run and being blonde had reserved my room for the day after I arrived, but no problem! My room was available (one of the last 3.. busy weekend) so I didn't even have to change rooms for the rest of my stay! Now THAT'S service!

"Watch your charges before leaving hotel!"

2
20/08/2015

I received a call from a Vancouver hospital that my Mother only had 24 hours to live. I live out of State so called the Best Western Inn since it was close to the hospital. I was told for my dates that I could receive a special hospital rate. My Mother ended up passing away while I was there so I didn't check my bill upon check out. Upon my checking my bank statement once back at home, I see I was charge WAY more than promised. When I called the hotel, I was just dismissed and told, rates can change anytime. I am a travel agent and have stayed in hundreds of hotels thru the years. I feel this only added insult to injury and would stay away from this hotel. I feel they double crossed me and didn't honor the rates as promised

"Way overpriced for a Best Western based on location."

3
10/08/2015

On-site staff were extremely pleasant and professional. Reservations were made by calling the main 800 number listed online. Booking agent misspelled first and last name making it difficult for on-site staff to find reservation. Booking agent also made reservation for one night when we asked for two. Thankfully, on-site staff was able to locate another room for us for the second night. Although not a huge deal, we did have to pack up in the morning to move to another room. Generally, we wouldn't care, but when you are in town for an event that requires you to leave the facility at 6am, packing up your room is a bit of an inconvenience. Price: It has been years since I have stayed at a Best Western. This location came recommended, but honestly it is extremely overpriced. Based on my previous lodging experience, I'd expect to pay in the low $100 range instead of $170 for lodging for two. Especially, when you consider to location. When searching online this motel was advertised at a rate of $140, so I was a bit shocked to buy an additional $60 for my stay. Next time I'll probably just stay in downtown Portland at nicer hotel for the same price.