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Best Western Plus Hotel Parkersville Inn & Suites, Washougal

4.5/5  - basé sur 303 notations.
121 S 2nd Street, 98671, Washougal, United States - See map

Stay at this family friendly Washougal, Washington hotel located on the Columbia River, near the Columbia River Gorge National Park and Vancouver. Welcome to the Best Western Plus Parkersville Inn & Suites located on the beautiful Columbia River. This Washougal hotel is located minutes from the Pendleton Woolen Mills, the Columbia River Gorge and the nationally known Washougal MX Motocross Track. The Portland Airport is just 14 miles from this Best Western hotel. The Best Western Plus Parkersville Inn & Suites proudly offers 79 spaciously appointed guest rooms featuring cable TV with Showtime premium channel and free high-speed Wi-Fi access. Hotel guests will wake each morning to a delicious complimentary full breakfast before taking a dip in the indoor heated swimming pool and hot tub or working out in the fitness center. This 100% non-smoking hotel also features business services and meeting facilities accommodating up to 50 guests. The Best Western Plus Parkersville Inn & Suites is close to a variety of summer and winter outdoor activities including historic Parkersville Landing and Lewis and Clark trails located next to the hotel. This Washington hotel is also the best place to stay for families attending sporting events at the Harmony Sports Complex. Hotel guests will also enjoy activities such as fishing in the Columbia River and Lacamas Lake. The Best Western Plus Parkersville Inn & Suites is proud to offer superior customer service and a convenient location in Washougal. Make a reservation today and save! Enjoy your stay.

Best Western Plus

Hotel Parkersville Inn & Suites

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 303 guest reviews
NOTE ISSUED
Excellent
181
Very Good
87
Average
28
Poor
3
Terrible
4
REFER TO NOTICE
Business Business
46
Couples Couples
102
Family Family
131
Friends getaway Friends getaway
8
Solo travel Solo travel
14
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"One Night Stay"

5
18/09/2018

I had an excellent stay at this hotel! I had attended a wedding in Washougal so there were multiple rooms of guests for this event. We got an early check in, the staff was nice and once we returned from the wedding there were multiple guests in multiple rooms and we had gotten no complaints from other guests which was awesome. The breakfast the next morning was also very good, there was a short line with fresh food. The rooms were spacious and very clean!

Bestwestwashougal, General Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you so much for staying with us for your event. We really appreciate your kind words and are thrilled you had such a great stay. We hope to see you again on any future visits. Kind Regards, Taylor C. General Manager

"Typical Best western "

4
16/09/2018

Stayed a few weeks in September 2018 for work. Typical best western. Hot breakfast which is good for a hotel breakfast, clean room, friendly staff, great cookies, great location. Would stay here again

Bestwestwashougal, General Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for your kind words we appreciate your feedback and are glad you would stay with us again. We hope to see you again soon! Kind Regards, Taylor C. General Manager

"my staycation"

5
08/09/2018

Delightful and wonderful stay. the staff were courteous and helpful. The breakfast bar was wonderful, especially the biscuits and sausage gravy. I plan on doing more staycations in the future. thank you for a wonderful time

Bestwestwashougal, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for the feedback. We look forward to seeing you on your next staycation!

"Short Stay"

4
03/09/2018

We stayed at this hotel for 2 nights. Bedding all seemed clean, room was nice size, it had a nice little sofa as well... Doors and handles were all sticky though, kinda gross. Overall, nice hotel to stay for a couple of nights near PDX.

Best W, General Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you so much for your kind review! We are so happy you had a good stay but we are sorry about the stickiness. I have brought this to my housekeeping staff's attention so we can try and prevent this in the future. Thank you for helping us improve. We hope to see you again soon! Kind Regards, Taylor C. General Manager

"Accommodations for wedding guests"

5
28/08/2018

We had over 40 guests from out of town staying here for our son's wedding at a near-by venue, we couldn't have been happier - John, the desk clerk, managed to get most who requested it checked in early enough to allow time to get ready for the wedding after flights and road trips. Outside of a rather mediocre breakfast, they managed to exceed our expectations in every other way.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for the feedback. I'm happy that our hotel worked out for your group. And now you know where to find us if you ever make it this way again. Anyway, we're still exploring ways to improve our breakfast options so there's a chance of improvement if we see you again. We hope to see you then!

"Nice hotel and pretty location next to river"

5
15/08/2018

Chose this hotel to be near the Camas area and try something new (there are great options in vancouver too) Very pleased. New hotel, very clean room, great decor and ambiance, friendly staff, quiet location, etc. HUGE and fun glass chandelier in the lobby which gave the entry a fun and upscale vibe. Standard very firm Best Western beds. (I've started to bring my own small foam topper when staying at at BW :-) Unique to this hotel is its location in Washougal which is right on the Columbia river. Riverside rooms look out over the small marina and the new park and walking path. We were fortunate to catch a sunny stay in April and it was beautiful! (not raining in western washington? - score!) The small town of Camas is right next door. Short distance to drive to vancouver. Great option is you want to be east of vancouver and explore the hiking trails and excursions along Highway 14. Definitely would stay here again.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
We really appreciate all the feedback. Thank you for staying and we look forward to seeing you next time.

"Excellent alternative near airport"

5
06/08/2018

Great alternative to staying near PDX if you have transportation. Clean, reasonably priced, good value, quiet location on north side of the Columbia. New city park down the road from hotel with views of the gorge.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for staying and leaving a review. We appreciate your feedback and would like to see you again the next time you stay in the greater Portland area. Have a great day.

"Newer, clean place in excellent location"

5
02/08/2018

Stayed for one night, but I wish I could stay longer. Newer hotel with the Columbia river views. Very nice park and walking trails. The view was amazing, but I wish they had balconies. Comfortable bed, clean rooms.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for staying with us and taking the time to write a review. We appreciate hearing what it is that you liked about your visit. Have a wonderful day.

"Nice"

5
28/07/2018

It was pretty much your typical Best Western..... clean, nice staff, typical hot breakfast. I booked it because I thought it was close to Bridal Veil Falls & Multnomah Falls in Oregon ~ it wasn't. They put out delicious fresh warm cookies. Don't pass them by or you won't get any ~ they go fast! Best Western Hotels are my go to.... they almost never disappoint!

"Great Hotel!"

5
25/07/2018

This is a very clean and beautiful hotel. Great customer service. Fresh warm cookies in lobby gives this hotel a extra touch. The room was beautiful with a great water view. Breakfast was outstanding. Bacon, eggs, waffles, fruit, cereal to name a few. Wow I haven't seen bacon in awhile at the past several hotels we have stayed at. Food was stocked and never empty. Thanks for a great experience Best Western! We will definitely stay here again.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Wow! Thank you for all the positive feedback and taking the time from your day to write your review. We look forward to your next visit.

"Great stay!"

5
16/07/2018

This was the first time I'd stayed in a Best Western in a long time. I would definitely stay here again. The room was spotless. We asked for a river view room & we got one! The entire staff from the front desk, to the breakfast room, to housekeeping could not have done a better job. Kudos to staff & management here.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for your wonderful review. We really appreciate the feedback and are happy that you enjoyed your visit.

"BEST IN THE AREA!!"

5
14/07/2018

Great location to access food, entertainment and shopping. The staff was professional, friendly and went above and beyond to make sure my stay was was a great experience. I WOULD RECOMMEND THIS LOCATION TO FAMLI FRIEND AND CO-WORKERS!!

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you so much for the kind review. We're glad that you had a pleasant experience and would recommend us. We would love it if you stayed with us whenever you are in town again. Have a wonderful day.

"Nice Bed"

4
30/06/2018

This hotel is located behind a used car storage lot. There is no view other than that. Our king suite was very roomy with a small sofa and 2 chairs. The bed was very comfortable. We loved the fresh baked cookies in the lobby in the afternoon. Breakfast was good with pancakes and bacon.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for staying with us and also taking the time to leave a review. We appreciate the feedback, as it helps us improve the experience of all our guests. We have been trying different things to improve breakfast and we're glad to see that it's making a difference with our guests! Thanks again and have a great day.

"Another great BW experience."

4
10/06/2018

We went over to Multnomah falls area and needed a place to stay traveling through Portland. This was a great place to stay. It is on the Washington state side (Columbia river separates the states). It looked fairly new and looks are they are still completing the back parking lot. It is off Hwy 14 (thru two traffic circles) and somewhat secluded. There is small gas station market nearby (walking distance). There is a nice walking path/park from the hotel. The rooms are spacious and bed comfortable. Sorry, I didn't check the internet - we were pretty tired. There is complementary breakfast with full continental offerings. The back half of the hotel rooms have the view of the Columbia river albeit the best view would be the higher floors (see picture). We were traveling with our pet dog and this hotel was NOT dog-friendly but we were able to stay since she is a service animal. Overall, a great place to stay.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for the detailed feedback about your visit. We like to know what we're excelling at and things we can improve upon so so that we can improve the experience of future guests. We look forward to seeing you again if you are ever in the area.

"Excellent hotel and room."

5
08/06/2018

Stayed here for one night on our west coast trip. Cancelled our last night at a Best Western in Seaside Oregon that we were disappointed in and chose this lodging instead. Was not disappointed at all. The woman who checked us in was awesome. Told us where everything was including which way to go once we got off the elevator. We had a King bed suite with Jacuzzi and river view. It was clean and cozy and had a nice view of the river. Easy to walk around the hotel and get down to the water area. We were in room 217 and beside the squeeky bathroom door (needs to be oiled), it was a great stay. Woul definitely recommend this hotel if staying or passing through the area. Not close enough to town to wak to restaurants for us. We did have loud people above us, running and jumping, which was annoying, but quieted down when we went to sleep.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for staying with us and taking the time out of your day to leave a wonderful review. We appreciate hearing what you liked about your stay and telling us what we could improve upon and what needs fixing (such as a squeaky door). Anyway, have a wonderful day and we hope to have you stay with us again for your next trip.

"A little disappointed..............."

3
07/05/2018

Best Western is my overall number one choice for motels/hotels. I have always been extremely pleased with their employees, their services, cleanliness, maintenance, etc. I was a little disappointed this time, but nothing major. My room preference was not met. They need adjustable shower heads for people of varying heights. A little more variety in their breakfast buffet. Price is a little high.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
We apologize for failing to meet your expectations. Your feedback is appreciated and will help us improve the experience for other guests. We hope that you will allow us another opportunity to provide you with a superior experience in the future and thank you for taking the time to leave a review.

"Great place to stay!"

5
06/05/2018

My husband and I visited to get away from home for a few days. We had a wonderful time. It was a clean establishment, the breakfast food selection was great, snacks were available for purchase, the spa was nice along with the pool and sauna. The staff were all friendly and very helpful. It was a great place to stay with beautiful areas to walk outdoors.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
We're happy that you enjoyed your experience at the hotel. Thank you for sharing it and letting us know what you liked about your stay. We look forward to your next visit!

"Family Get Together"

5
19/03/2018

I planned a family birthday gathering at this hotel, renting rooms for the guests and the meeting room for the birthday party. Everyone had a great time. The kids loved the pool. The adults could gather in the meeting room and visit. Everything was clean and comfortable. The staff, especially John, was very accommodating and easy to work with. I didn't have to make beds, clean toilets or cook breakfast for the family. I let Best Western Parkersville do it for me. For those who get tired of being cooped up indoors, there is a great walking area long the Columbia River. Thank you to the staff for doing a great job.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for the excellent review! We enjoyed having you here and hope to see you again in the future. We did order new beds, so it should be a more comfortable stay for you next time.

"Amazing birthday weekend"

5
12/02/2018

Both the lady that checked us in and the gentleman that checked us out went above and beyond in separate occurrences. This was by far our best Best Western experience customer service wise. Even the housekeeping staff made a positive impression with towels fold into animals and their friendly demeanor. Given that, the proximity to the Columbia River, Water front Park, hiking, and an outstanding Jamaican restaurant practically in the parking lot my bithday was amazing!! Thank you

Best W, Front Desk at Best Western Plus Parkersville Inn & Suites, responded to this review
That's excellent to hear! Thank you for staying with us and leaving the wonderful review. We're glad that you enjoyed your birthday here and we all look forward to seeing you again. Thank you!

"Coming Home from Disney"

5
31/01/2018

Beautiful Hotel and great service. We've been here before and we'll stay here again. Great if you're traveling along WA14, out of town but close enough. We found the room to be very comfortable and clean. Staff was very professional and courteous.

Best W, other at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for leaving the excellent review. We're happy that you enjoyed your stay and grateful for your business. We look forward to your next visit.

"Service fell below expectations"

3
03/01/2018

We requested a rollaway bed at the time of our reservation, but there was no record of our request upon arrival. After asking for a rollaway, the desk clerk did everything they could to avoid honoring our request, including suggesting that my family member sleep on the room's loveseat, that would be "more comfortable than a rollaway". It wasn't, and we are seriously considering staying elsewhere when we visit family in the area.

Best W, Front Desk at Best Western Plus Parkersville Inn & Suites, responded to this review
I'm sorry about your experience. I have spoken with the member of our staff and we will be sure that this doesn't happen again. We hope that you will give us another chance to deliver a superior experience on your next visit.

"Hard Beds..."

4
02/01/2018

The hotel was nice, the location was great. Very close to the city. For a suite, the room was described as "two" rooms, but is actually one large room with an extra sofa and chair.but the beds are hard and not comfortable at all. My wife and daughters had a hard time getting a good night's rest.

Best W, Front Desk at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for the review and your feedback. I'm don't know which site you were on, but the description and photos on ours shows that our double queens are in single rooms. I apologize for any confusion and also for your negative experience with our beds. We are currently replacing pillows and looking into replacing the beds as well.

"excellent"

5
28/12/2017

we have stayed at this hotel three times. service has always been very good. the staff friendly and courteous. the rooms clean and comfortable. Housekeeping very efficient. very quiet in room. good selection of channels on a nice TV. plenty of hot water. The breakfast is pretty good. My only complaint is the coffee. we will stay there again and will recommend to family and friends.

"Nice place"

5
07/12/2017

This was my first time in Washington. This hotel was excellent in every aspect. I am a low maintenance guy so i don't require much. But these folks went the extra mile and made the experience something to remember. The worst part of the trip was those cookies that they put out in the evenings. It sure didn't help my diet... The place smelled great. Reminded me of my wife's cookies at home.. Room, staff, breakfast... all top notch.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for the stellar review. It's great to hear that you enjoyed your stay and the feedback is appreciated. I'm sorry about the cookies!

"Clean, pleasant, comfortable, stunning location."

5
30/11/2017

The rooms and the dining area were clean, the staff was exceptionally pleasant, as were the other happy guests. The mattress was exceptionally comfortable. The location on the Columbia is stunning. Lots of beautiful walks from the hotel along the water to both Camas and Washougal. We always try to stay here when we visit our family in East Vancouver, Washington.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
I'm glad that you enjoyed your stay. And thank you for the feedback. It helps us to know what guests appreciate about the hotel and local attractions. We hope to see you again soon!

"Nice hotel"

3
27/11/2017

Nice property, nice staff , clean room , very nice lobby . The only problem was very loud Spanish music playing all night until 2:30 in the morning . I called the front seat around 11pm ,and they were unable to deal with it . Wound up going to a memorial for a loved one with absolutely no sleep .

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. I have spoken with staff about addressing noise complaints in a more timely manner. We did have the noisy guests removed from the property late that night but I'm sorry that you had to deal with the problem in the first place. Your satisfaction is important to us and your feedback helps us to ensure a better experience for guests in the future.

"Always great!"

5
27/11/2017

I have stayed here several times and will stay here several more. It is clean, comfortable and convenient. The service is great. The bathrooms are small, but the rooms have a comfortable seating area.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for staying with us. Your feedback is always appreciated and we look forward to your next visit.

"Consistantly Great Service"

5
26/11/2017

We stay at this property several times a year and are never disappointed. Clean, comfortable rooms and friendly cheerful staff. Great complimentary breakfast as well. The staff goes out of their way to make sure that we have an enjoyable stay.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for the kind review and letting us know what you liked about your stay. We look forward to seeing you again.

"Quite and peaceful bliss."

5
18/11/2017

Location of property is great,very quiet small park nearby,close to shopping and food.Excellant for getting back on the road lots to see and do in this area.Staff very helpful and knowledgeable about sites to see.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for the excellent review. It helps us to know what you liked about the hotel and we're happy that you enjoyed the area. We look forward to seeing you again.

"Nice place next to a walking trail along the Columbia River"

4
09/11/2017

We liked everything about this place. It was easy to find. Parking seemed safe, free and adequate. Friendly, helpful staff and clean and comfortable rooms made this a favorite near family. Breakfast was just okay. Still a good deal!

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for the kind review. Your breakfast feedback is appreciated and we're looking into ways we can improve our breakfast options. We look forward to seeing you again.

"best rest in washugal"

5
06/11/2017

excellent service close to beautiful scenery and good food hotel was very clean great swimming pool and jaquzzie very useful gym area with excellent equipment. Right next door to the ford dealer so if in need of a car. Dining just foot steps away on the beautiful Columbia river floating on the dock with breath taking views of the river and MT Hood beautiful sunsets walks on the river this was an experience I will never forget and with the help of the Best Western made it even better.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
It's good to hear how much you enjoyed your stay and what you liked about our hotel. Thank for the wonderful review and please stop by again some time!

"Clean, comfortable, nice room!"

5
30/10/2017

Room was very clean, spacious and comfortable. Bath towels were super soft AND absorbent. Bed was comfortable and clean. Great location along the Columbia River in Washougal, Wa. Nice walking paths, river access and incredible sights. The Complimentary breakfast and coffee were just "OK" tasting. Nice assortment, maybe better on a different day?

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for the positive review. The Columbia River Gorge is great! We hope to see you again on a future visit.

"Low quality food, poor service."

2
25/10/2017

This was our first stay at a Best Western hotel and a last minute couples getaway. I tend to stay at another hotel chain out of habit and a history of good experiences but this room had the couples tub. Since this was my first with this chain, I can honestly say that given a choice in the future, I will not choose Best Western. I chose this hotel because it had a view of the river (my partner loves the water). I got the deluxe suite with jacuzzi and fireplace and specifically called in after booking to request a room on the river side of the hotel. I as told this would not be an issue. When we arrived, we had to wait at the for more than 5 minutes before someone even showed up at the front desk. I had to wait at least 2 other times that evening as well. When I confirmed we had a river view and we were told there were only rooms on the freeway side. I also asked about unscented toiletries (which I had also requested due to allergies) and was told they don't have this option. Breakfast is included in the price of the room, however, the quality of the food in general was extremely low and much of the pastries and breads were stale or overly sugary. Even the cook-your-own waffles and oatmeal, which are usually a safe bet, were completely tasteless. We ultimately left and got breakfast elsewhere. The last straw was that I had requested late checkout (one hour later) and confirmed it when we arrived. 10 minutes before standard checkout, the cleaning lady knocked on the door. I answered and said we have late checkout. Almost immediately, the phone rang (mind you 10 minutes before standard checkout time), it was the front desk calling to see if we were going to be out of our room soon. I had to explain twice that we had been approved for late checkout. I will say that we did use the jacuzzi tub and fireplace in our room and both were very nice. To recap, the room was decent, very small for a deluxe, but we enjoyed the tub and fireplace. The food, general amenities, and front desk service were pretty dissapointing.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
I would like to apologize for your negative experience at our hotel. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I will refresh our front desk staff on late check out instructions to help ensure that we do not bother guests about check out time when a late check out has already been offered. The staff should be away from the front desk for no more than ten minutes for breaks, and I will bring this issue to their attention as well. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Right on the river"

5
12/10/2017

This is the second time I have stayed here. The breakfast is great. They are very clean. Staff his always helpful. Best part is you can walk out the door and your right at the river. It is beautiful with mountain scenery and a great walk way down to the beach.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
We're pleased that you enjoyed your stay and thank you for your stellar review!

"Nice hotel near the River and downtown Camas"

5
09/10/2017

This hotel is quiet with a friendly staff. Downtown Camas is a fun place to shop or go to lunch and the hotel is very close. We did not have a river view but will request one next visit. The Columbia River is very close.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
We are pleased that you enjoyed your stay and look forward to seeing you again! Sincerely, Heather Nelson Manager Best Western Plus Parkersville Inn & Suites

"Will be back next year"

4
08/10/2017

. We booked this hotel last minute to come and visit our grandchildren. We had a very nice stay , the pool was great and the staff were really nice.The Puffin restaurant was cool. the kids got a kick out of it and my grand daughter went to town on the steamed clams .We will be back next year.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
We're happy that you enjoyed your visit and we look forward to seeing you next year! Sincerely, Heather Nelson Manager Best Western Plus Parkersville Inn & Suites

"Good Digs In Camas/Washougal"

5
02/10/2017

Looking for a great location before you head up the Columbia, maybe somewhere a little more relaxed when visiting Portland, then look no further. Clean accommodations, friendly staff, & a couple of nice restaurants nearby make for a convenient, restful experience. Looking to buy a new Ford, scan the selection right out the front door of the motel. Good digs & a new ride, the best of all worlds!

"Don't Stay Here"

1
25/09/2017

Rooms not ready by 3:00 guaranteed check-in -- not just fo rme, but for many guests Had no top sheet or cover for comforter, so we had to sleep in bedding used by someone else. Bed did not get made one day. Other guests in my family experienced the same problems. Staff and manager refused to compensate for unsatisfactory stay. There attitude was "too bad, pay the bill."

BestWesternHotels, Corporate at Best Western Plus Parkersville Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Carlson's stay"

5
23/09/2017

My stay was excellent the staff was courteous and attentive the receivers for ordering a movie did not work we tried to rent Wonder Woman and we're not able to that was our only issue with this day the gentleman at the front desk kind of hit on my wife made her a little uncomfortable the lady at the front desk was very professional and one of the cleaning staff was very kind and friendly just in passing in the elevator

"great night stay"

5
21/09/2017

Great stay and very comfy bed. I have stayed here a couple of times for business. close to work location and very friendly staff. Highly recommended to anyone needing a great place to stay for any reason.

"Thank you"

5
12/09/2017

We were evacuated from our home for two days because of the Archer Mt. forest fire in the Columbia Gorge. The Best Western in Washougal, WA allowed us to stay with our two dogs even though they have a "no pet" policy. It was such a relief to have a safe, comfortable place to stay until we were allowed back home. My dogs knew they were special guests and they were on their best behavior. Thank you to the manager and staff of Best Western.

"Modern Hotel with good old fashioned service"

5
10/09/2017

Staff was more accomodating and helpful than average. A clean, restful facility, close to Highway 14 but far enough off that you don't get traffic or other noise in the room. Also the most reasonable price we paid for lodging on our enrire 2000 mile west coast trip. We would stay again.

"good location"

4
06/09/2017

beds comfy, pillows okay, room is quiet, curtains make it dark, bathroom clean, fan works, friendly employees, pool room is noisy when children scream!, breakfast was good, good variety, good oatmeal, food was hot, breakfast ladies were friendly.

"Conveniant location to view the total eclipse"

4
23/08/2017

I came down here to stay for a location to view the total eclipse of August 21, 2017. I was able to get up early and drive to Hubbard, OR - and left as soon as the eclipse peaked - I made it back to my room in a little over an hour! The Parkersville Best Western is in a nice location, near the Columbia River. After returning from the eclipse, I went on a hike at Cape Horn, the trail is only a 15 drive from this motel location. I slept well. and checked out in good order. All in all, it was a good stay!

"A great hotel off the interstate"

5
22/08/2017

This hotel seemed quite away from the freeway we were travelling across Washington. However we wanted to stay in this area and booked here at the BW Plus Parkersville Inn and Suites. Given the location and lack of nearby amenities, the price was a bit high. The hotel had a nice indoor pool and hot tub. The full breakfast was very good. This is a very nice Best Western hotel and is worth the visit. It is a bit out of the way with few restaurants nearby and not many further away. As the area develops, this will likely not be the case. We enjoyed our stay and the hotel's close proximity to the Colombia River. The development of a small park near the marina made the area appealing.

"Family Travel Adventure to the Columbia Gorge"

5
19/08/2017

We booked with Best Western for two nights when we attended a wedding in the area. I was confident that this would be a good choice as I travel extensively for my work and I regularly stay at Best Western Hotels and Resorts. The first night was on my rewards program and I paid for the second night. The hotel and rooms were typically Best Western, modern, clean and comfortable. The kids loved the pool and the breakfast was excellent.

"Room is nice"

1
14/08/2017

What can I say this is our second night here and have had keys that don't work, power has gone out, our room has a fire place that staff doesn't know how to work. TV is not working and when I finally got to speak to someone they hung up on me. Not a happy camper

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
I would like to apologize for not exceeding your expectations. Over the weekend the power outage caused several problems at the hotel, although you should have received help when you called the front desk about the TV not working and we will look into what happened. The power outage reset the TV's, leaving many of them with the wrong inputs. The hotel was having phone troubles over the weekend as well. Much of the staff was on hold with the phone company daily for several hours trying to get someone out to the hotel to fix the phones. That may or may not have been the cause for your phone disconnection. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Heather Nelson Manager Best Western Plus Parkersville Inn & Suites

"Parkersville Inn at Washougal"

5
12/08/2017

Outstanding Inn. The staff is very helpful and the Inn is in very good condition. Rooms are very clean andcomfortable. The surrounding community has a new and beautiful walkway that starts right outside Inn and winds through community by river--very nice walk or bike ride !!! I highly recommend this Inn for a nice stay.

"Great stay"

5
08/08/2017

Traveling with work and found this pleasant surprise along the way. Comfortable room with a view out over the Columbia River. The room and staff were more the adequate. Will stay again when I'm in the area.

"Clean and Accomodating"

4
04/08/2017

Nice helpful staff, easy access from fwy and easy 20 minute drive from airport nice location on Columbia River. Clean room, indoor swimming pool, workout area, business center with free computers good value. We will return next time we visit the area.

"Good place to stay"

5
03/08/2017

We were very satisfied with the accommodations, and would choose this Best Western Plus again, We were living in Vancouver when the building of the facility began, and the end result is very lovely, and stands above and beyond the expectations. It is easy to find, as long as you follow the directions of the round-about, and I would recommend it to anyone who is looking for a good place to rest and relax.

"Very impressed, John was warm and professional. Great experience."

5
28/07/2017

Thank you John for making our visit feel so welcoming and professional. You're the Best! We've stayed here several times over many years, it is clean, handy, cozy and warm and fuzzy. Everyone be with smiles, impressive.

"Excellent Service"

4
27/07/2017

Trevor gave us excellent service when we checked in. The room was great and hot breakfast was appreciated. Best part - was located right beside a Tim Hortons so I enjoyed several lattes during our stay

"Roundabout way to get there"

5
24/07/2017

Well, once you mastered the roundabouts to get there, it was close to our destination and certainly fit the bill for a nights stay. The room was clean and bed comfy. If there was one thing that all hotels should consider is the size of pillows.. those hotels with the tiny pillows make it difficult for support. The breakfast was above average and manageable.

"Must Stay"

5
21/07/2017

Great place with such beautiful rooms! Nice areas to walk in the community and very quiet. his area, you must stay here. It is just a great place and so wonderful to utilize the river setting. Rooms are nicely appointed and up to date. Very helpful staff and the towns of Camas and Washougal are so close and nice to visit.

"Excellent Service Washougal"

5
20/07/2017

Excellent place to stay, hotel was clean and very friendly staff. Was able to walk along the water front, a great place to unwind after a long day. Free breakfast had great choices. I would highly recommend this for anyone traveling through the area

"You guys rock!!"

5
17/07/2017

From the initial call of reservation to checkout, everything was beyond the expectation! You guys are doing a fabulous job at that location! Very well kept, ****CLEAN****, professional and friendly staff that went above and byond expectations.

"Weekend getaway!"

4
17/07/2017

Stayed one night as a more budget friendly option to a weekend Portland trip! The room was clean/quiet, bed was comfortable and room was well appointed. Hubby pointed out that the flat screen TV actually had all HD channels! The breakfast was standard for this type of property, busy, plentiful, predictable. Though this property is a BW Plus, there is no restaurant on site. The property over looks the river and is next to a nice public park with a good riverside walking trail. Unfortunately, the views of the river are obstructed by some incomplete construction that other guests posted photos of. Didn't trouble us as the beds were more important than the view!

"Nice hotel"

4
12/07/2017

Always a nice place to stay...I like it a lot more than most other Best Westerns that I've stayed at. Rooms are always nice, the internet wifi actually works well even if you're in a far away room. Staff are always very nice and professional.

"Great place to stay"

5
08/07/2017

Very clean, good parking, excellent breakfast, friendly staff, Rooms are large and sound proof. Comfortable beds. Have stayed here twice for several days each time. Close to the river and a park for walks.

"Great Stay"

5
27/06/2017

I ended up arriving very late expecting issues with getting a room but instead was greeted with a very nice and clean room with very helpful front desk staff. I would be happy to stay again whether traveling for business or pleasure.

"Lots of fun"

5
26/06/2017

Excellent facility. Little spendy for a Best Western but consider no parking fees Great park nearby on the river with several miles of walkway. Great little cafe right on the river within walking distance.

"Very Overpriced"

2
22/06/2017

The staff are friendly but you are paying way to much for the very uncomfortable beds. The rooms are clean, but you are paying $200 a night for a bed that is not comfortable. The hotel has a nice lobby and breakfast.

"BW Washougal"

4
22/06/2017

Overall the hotel is clean, neat, and comfortable. Breakfast selections could use attention maintaining quality. On one morning no coffee was available. Maid staff went out of their way to make certain we were satisfied.

"Happy"

5
21/06/2017

I was their for work but they made me feel like it was a vacation. They were always very helpful and friendly. I would stay here again. The breakfast was great and the fitness center and pool were very clean.

"Nice with extras"

5
20/06/2017

Staff was accommodating, there was a pool,sauna, hot tub, and mini mart. Breakfast was good & they offered a different entree the second day. They offered freshly baked chocolate chip cookies & a Grab & Go snack bags which included water, fruit, & granola bar.

"Overpriced for the location"

3
15/06/2017

Went to Washougal for a HS graduation party for family. Washougal is a mill town on the Columbia. Decent place but in no way a tourist mecca. Expedia rate of $172 for a "King suite" . There was a sofa and chair in addition to the king bed which, I guess, made it a "suite" but it was at least $50 overpriced for the location. Both the mattress and the pillows were harder than chicken lips and I ached all day afterwards. The breakfast was decent, the room was clean, the amenities up to snuff. It just wasn't in any way particularly special and when I start bumping up against $200 a night including taxes I am looking for upper class accomodations.

"Great Place To Stay In"

5
15/06/2017

Every one at the front desk has very professional appearance and their smile welcomes you as you enter the motel. Even house keepers are wonderful I was intially going to stay 2 nights and extended my stay almost over a week. A wonderful place with wonderful people to stay one your family or business trips

"Great place"

5
12/06/2017

Perfect location and view. Loved the walk way along the water with great view of the Mtn Hood. Took many pictures of the great view. The hotel staff are very friendly. I highly recommend this hotel. I will go there again.

"view of the river"

5
04/06/2017

We enjoyed our stay at the Best Western hotel and it was a very clean, modern facility overlooking the Columbia River. We have relatives in the area and were visiting for a Birthday celebration. The hotel staff are exceptional and friendly and went out of their way to accommodate our requests. We will be staying there again. It's a very good value for the money.

"Average Stay...David made it an excellent stay..."

5
26/05/2017

My son and I were doing a staycation for one night and picked this hotel based on location and the pool. My son loves swimming pools. Arrival: The front desk staff were nice and gave us the high floor, river view that I had asked for so that was a plus. The room: The room was a good size, had two queen beds that were comfortable for an overnight stay. There was also a little sitting area by the window that was nice. The room had a nice large flat screen TV, fridge and microwave...so a good set up for a hotel room. The bathroom was a little bit small, I think they could have taken a little more of the bedroom and added it to the bathroom. The shower was good and the water pressure for a hotel was quite good. Overall the room was nice and comfortable. The pool: The pool was great my son loved it, we took two trip down to the pool and one trip down in the morning. When we got down there in the morning there were signs on the door to the pool saying it was closed. I noticed an employee (David) in the pool room cleaning the pool. I stepped in and asked him how long it would be and he said a long time. I think David noticed my son maybe looking a little happy and said go ahead and use it, no problem. My son who is autistic was thrilled that David would stop what he was doing and provide the most excellent customer service. My son enjoyed the pool and it was a great experience. Check out: The check out was a bit slow compared to most hotels, the "manager" was at the front desk, she appeared to be training someone. She started helping us check out but then the phone rang and she was all over the place trying to find the phone and tell the trainee what to do, a bit of a mess but finally we were able to check out. Overall an average stay but an excellent experience at the pool.

"Fine"

3
15/05/2017

It was clean, check in was a bit slow. Hard to get to but quiet. The breakfast has a lot of food of average quality. I am pretty picky about breakfasts, and I was not a fan, but not bad either. Overall, a decent stay

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Thank you for taking the time to review our property, we greatly appreciate feed back so we can better things for future stays.

"Nothing dissappointing"

4
08/05/2017

I would recommend this place to anyone. Great customer service, cleanliness and amenities. I only stayed one night but between check-in and check-out the staff was very servicing. Quiet and convenient location for my business needs as well. Even with a lot of construction workers staying there, the floors were all kept clean. Large selection of breakfast, I would've liked the hot breakfast cooked a little differently but just a preference.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
We are so glad you enjoyed your stay and hope to see you again!

"Great Price- Great Quality"

5
07/05/2017

We've stayed at this BW a couple of times and each time I have found it to be clean and comfortable. The staff are all nice and helpful. The pool is clean and warmer than most indoor pools which is great with little kids. The breakfast was more than adequate and had many offerings.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
We are so glad you enjoyed you stay and we hope you and the kids come back again soon. See you next time. Heather Nelson Manager

"Visiting family."

5
06/05/2017

Visiting family, comfortable clean nice place to stay very friendly. Airport close,good place to stay to see many destinations around Portland. Pool, workout area and not to mention the breakfast. Evening cookies!

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Glad you had a great stay, we look forward to seeing you next time you come to visit your family. Heather Nelson Manager

"Bed needed a pillowtop"

4
29/04/2017

The hotel was clean including the pool. The sauna was out of order which was disappointing. The bed was firm, but without a pillowtop you could feel all the springs in all the wrong places! As a Diamond Reward member we had requested well in advance for a 1pm check-out but were informed when verifying in the morning that we had to be out by 12:30pm at the latest. What was the point of making the request in writing as well as confirmed by phone several weeks in advance? Would we stay there again? Possibly, but we will be better prepared for what their expectations of guests are.

Best W, Manager at Best Western Plus Parkersville Inn & Suites, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 360-835-9292. Sincerely, Heather Nelson Manager Best Western Plus Parkersville Inn & Suites

"Didn't feel like a plus !"

3
19/04/2017

The hotel was clean.however, It had the bare minimum of amenities and not great ones at that. It was odd, the lobby had very little furniture, newspapers for sale! Rooms okay but bed lumpy and pillows very hard. A darling little town with some fun little restaurants For dinner and breakfast.

"Amazing stay"

5
14/04/2017

Location was well lit, very clean, staff is very helpful and friendly , would definitely stay here again , event the pool area was clean and very well kept , we loved that the river was right behind us so serene and very local

"April stay"

4
14/04/2017

The room was clean, beds were comfortable, staff were courteous. Breakfast could have been better but since that was only one aspect of stay I didn't feel it was necessary to give a lower review. Near to Camas which has a quaint downtown area.

"Good Place to Stay"

4
14/04/2017

Rooms are clean and comfortable. Back side has a nice view of the Columbia River. Breakfast is great!!! Bathrooms a little small but everything is clean and up to date. Rooms are quiet at night. Nice pool, sauna, hot tub, exercise room. Located right next to new Washougal Waterfront Park with nice walking trails. I would stay here again and I recommend it.

"Very nice and on the river"

5
13/04/2017

The room was very nice. The bathroom was spa quality. If I had one complaint it would be the bed was like sleeping on a board, could use some memory foam. The Breakfast buffet was well stocked. They even had a to go bag if you wanted it which included fruit and a bottle of water.

"Very good for the price"

4
11/04/2017

Our stay here was very good. The price for the room was average. The staff was great and took care of any needs we had. Would recommend anyone looking to stay here. Breakfast was good and had a good selection of items to eat. They also had a grab bag of food when we left that was nice to have when we went to see the Water Falls. We will be back again.

"Nice new building in a convenient location. We enjoyed the complimentary breakfast which provided plenty of options."

5
10/04/2017

We didn't have time to use the pool or hot tub but it looked OK...a little on the small side. The location was nice & conveniently located. It has a partial view of the Columbia river which is pretty but windy. We enjoyed our trip.

"Great stay every time!"

5
09/04/2017

Clean well kept rooms, with friendly staff! Lots of breakfast and hot tea options (not much of a coffee drinker)!!!River view not too far from restaurants! Great value!!! Love this Best Western every time I stay at it!

"The nicest hotel we have stayed in for a while."

5
06/04/2017

Excellent stay. We will come back to this one for sure. The hot tub was nice and hot. The pool was big and perfect temperature. The bed was perfect and nice and clean feeling. It smelled great and was so nice and clean. We loved the shower that it was easy to get into.

"Clean and comfortable, but noisy."

5
15/02/2017

We have stayed here many times because of it's location. It has always been a good place to stay, but now it is even better under new ownership. A very good breakfast, pool and fitness room. The only issue is the sound of diesel trucks being started at 5:00 AM and left running to warm up the engines. These trucks belong to contractors staying at the hotel who park their trucks right next to the back of the hotel. Very loud and impossible to sleep.

Best W, Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Thank you so much for your review. I will be talking to the railroad guys about this, thank you for bringing it to my attention. We hope to see you again, Heather Nelson Manager

"Comfy Beds"

4
28/11/2016

Very clean rooms and decent service. Bed was very comfortable. Lady at the counter in the morning was a little rude but it didn't take away from the experience much. Just came here to get away for a little while. Nice little place to stay.

"Very nice motel"

5
05/11/2016

We experienced a very clean well kept hotel. The staff was very friendly. We would definitely stay here again. The breakfast bar was excellent with a very good variety. The food was warm and fresh. The breakfast attendant kept everything neat and clean and food was refreshed regularly.

BW_Parkersville, Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Thank you so much for the great review! We look forward to seeing you during your next stay with us. Thanks Again, Heather Nelson Manager

"Quiet, upscale feel"

4
29/10/2016

Spouse and I enjoyed a Friday overnight getaway from Oregon side of the river. We haved stayed in BW's on three cross country drives recently, and this was one of the best. Feels new, nice room decor (compared to most that feel years since any updates), clean. Above all, quiet -- perhaps thanks to the calm, small village feel to Washougal. What a world away from overheated, clogged Portland.

BW_Parkersville, Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
We are so glad you enjoyed your stay!! We truly value your positive feed back and hope you stay with us again sometime. If you haven't already done so you should get one of our very relaxing Jacuzzi Suites next time you stay. Thank You from all of us here at Best Western PLUS Parkersville Inn and Suites

"Pretty good"

3
24/10/2016

Best Western at WAshougal is a pretty good hotel for stay. Their service was good. The hot tub and indoor swimming pool is an added advantage when you stay at the hotel. The breakfast was ok and the only issue I found was the items were not hot n fresh.

BW_Parkersville, Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
We are glad you enjoyed our amenities and your stay. I will personally work on improving our breakfast and thank you for you feed back. We hope to see you again.

"A great place to stay!"

5
23/10/2016

We thoroughly enjoyed our room. It had a fireplace, Jacuzzi tub, and view of the beautiful Columbia River. The staff was attentive and super friendly. Our room was spacious and well appointed. I would highly recommend this Best Western.

BW_Parkersville, Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
We are so glad you enjoyed your stay and hope you come back and see us again!

"I'll be back!"

5
15/10/2016

A wonderful place just to relax with access to all sorts of places to visit and enjoy. the breakfast bar is way above what one would find in any hotel that does not have a restaurant. The staff go out of their way to ensure that your stay is enjoyable.

"Nice hotel in Washougal"

5
14/10/2016

Very nice staff, very nice breakfast, very nice clean room. Close to Multnomah Falls. We stayed here while on a family trip. The list of local restaurants was very helpful. Also the front desk printed directions for us to any place we wanted to go, which was also helpful.

"Good location to start Washington side of Columbia River Gorge"

4
26/09/2016

I would stay here again if I was in the area. One of the benefits is that there is a park on the river next to the hotel. The park is a great viewing place to see Mt Hood and watch the boats. The room was clean and comfortable, the staff was friendly, the breakfast was good.

"BEST STAY EVER!"

5
14/09/2016

We could not have asked for a better place to stay. The staff was very friendly and accommodating. The hotel had a wonderful view, clean, amenity hours were convenient and breakfast buffet was the best that I have experienced. The location now has a park nearby that was walker/biker friendly also.

"Nice location for visiting Columbia River Gorge"

3
11/09/2016

An OK place to stay while visiting the Columbia River Gorge. The room was nice, clean, the staff friendly and courteous. The bed was a slight bit hard/stiff but overall, a good night's sleep. Totally disappointed in the breakfast items. It was a lot of items of no nutritional value, such as waffles, bread items, bland-tasteless oatmeal, and the such like. No hot eggs, or anything of a "natural" food source, except a couple of apples and bananas. Not what I eat for breakfast.

"Not real close to most business"

3
08/09/2016

Good if you are in the Washougal /Camas area but there are so many new hotels off SE 192nd Ave and SE 164th Ave a few miles away that give you lots more food, shopping and relaxation that I will choose them next time. The new ones are also in quiet areas but very close to anything you will need while traveling.

"Family Disney trip"

3
07/09/2016

Room was perfect for what we needed. Two queen beds and sleeper sofa. Beds were comfortable room was clean and perfect location across from park entrance. Breakfast was ok. Used the pool first night kids loved it. We had a great time. Washer and dryer were added bonus great

BW_Parkersville, Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
We are so glad you enjoyed your stay! We hope to see you again and bring the kids for more fun in the pool.

"Great Hotel"

5
06/09/2016

Great service, and a nice, clean facility at an affordable price. The breakfast was more than we expected, and the front desk sent us off each day with a 'grab and go' snack bag. We will definitely stay here again when we are in the area.

"Great location, reasonable rates"

5
26/08/2016

Location was convenient from the highway and even with a highway facing room minimal noise. Very clean hotel and the morning breakfast was pretty fabulous. Very close to a beautiful sandy beach park on the Columbia River and not far from dining. Room came with a fridge and a microwave which was very handy for roadtripping and unpacking a cooler.

"Excellent staff and location"

5
21/08/2016

This is a great Best Western. Very nice staff and located right on the river. The rooms are nicely decorated and very clean. We had no issues while we were here. I would highly recommend this BW to anyone staying in the area.

"Great location"

4
20/08/2016

The hotel looks pretty new, and was very clean. It was only about 15 minutes from airport, and put us in a great position to drive up the river on the Washington side, and be at the Oneonta Gorge before the crowds coming up the scenic highway in the other direction. Great choice if you are flying in late, as it is easy drive from airport, and rates are very reasonable. We had a view of a car dealership, so I can't speak of the lovely river views, but if this is something you want, I would call the hotel. It was perfect for our one night stay.

"Great Stay"

5
12/08/2016

I love Best Western Plus, staff very friendly & helpful, rooms & hotel clean. Over all experience in this hotel was very satisfying and would stay in the best western plus hotels again for business or pleasure and would tell friends to do the same

"Good hotel, bad beds"

3
11/08/2016

Clean hotel, friendly staff, good breakfast, TERRIBLE LUMPY UNCOMFORTABLE BEDS. Great location to the event we were there to attend. The cinnamon waffles were delish.The eggs were just iffy. The pool and hot tub area were clean as was the gym area. The only problem was the beds. We both tossed & turned all night unable to get comfortable and woke up tired with sore backs.

"Very pleased with quality of property"

5
08/08/2016

I was pleasantly surprised with how nice the hotel is. We really had no idea what to expect since we stayed in a very small town just north of Portland for the Spartan race. Right when we walked in the chandelier in the entry is very impressive, everything was new and very clean. The staff got us checked in right away. They have an indoor pool, hot tub and sauna for guests to use. (we enjoyed a quick dip in the hot tub before bed). Our room faced the water which we really e I enjoyed our Continental breakfast the next morning, there was a lot of guests that morning and the staff was on top of replenishing the food for the guests.

"Excellent hotel!"

5
05/08/2016

This was our first visit on this side of the Columbia River so we weren't sure where to stay. Just by chance we stopped here to check it out. Very friendly and helpful at the front desk. She gave us a room with a river view which was really nice. A large & clean room with a great bathroom. Nice shower and bright lights in the sink area, a real plus. Great breakfast!! They offer so many items!! We will definitely be back here again!!

BW_Parkersville, Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Carol, we look forward to seeing you next time! Thank you for the great review! Sincerely, Heather Nelson Assistant General Manager BEST WESTERN Plus Parkersville Inn & Suites

"Best place I have stayed in the area"

5
04/08/2016

I visit the Portland area frequently for business. Since these are business trips the is a budget for the hotel rooms. Normally the rooms I get in the area are not clean. Best Western Plus was clean and had a nice atmosphere. The breakfast was great. It looks like there is some building going on out side to build a park by the lake. This is a beautiful place to be. I will defiantly be a frequent stayer.

BW_Parkersville, Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Thank you so much for the great review. We look forward to seeing you next time! Sincerely, Heather Nelson Assistant General Manager BEST WESTERN Plus Parkersville Inn & Suites

"Nice but attention to cleanliness lacking"

3
03/08/2016

This was a very nice hotel overall for a Best Western. My kids and I stayed one night on a road-trip. The staff were friendly and helpful and the pool area was better than a lot of these type of hotels. We had a room with 2 queen beds and a sofa. The only issue we had was the sofa was stained and gross and the hotel needs to pay better attention to this type of cleanliness and either make sure it's taken care of right away or remove/replace the piece of furniture. It's that simple. Because of this it was a damper on the room itself. Everything else was great.

BW_Parkersville, Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Dear Leah, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 360-835-9292. Sincerely, Heather Nelson Assistant General Manager BEST WESTERN Plus Parkersville Inn & Suites

"View on the River"

4
30/07/2016

Overall good experience. Bed very comfortable. If you have any special requests, such as river view room, I suggest you call hotel and do not do online. Breakfast god but did not start until 6:30am, a little late for travelers. Nice pool & spa. It has a sauna too but I did not use since there were children playing around in it.

"Love looking at the Columbia River from our Room"

4
27/07/2016

I am a view fanatic, so making reservations to have a river view was a must (even though one isn't in the room to much). This Best Western sits just perfectly to get to everything in the area. Just a note: a full breakfast does not mean ordering whatever from a menu. But they did offer a good variety of things in their own private dining area (you don't have to leave the building). You can get biscuits and gravy to Yogurt, Oatmeal, fruits. Rooms were very clean, bed was a little harder than I prefer, but that's our preference we prefer softer.

"Nice"

5
25/07/2016

This is a nice hotel with a great view on the Columbia River. There is a newly built park between the hotel and riverfront - nice place to walk, fish and/or picnic. There aren't many restaurants in Washougal, but Camas is just a few minutes away.

"River Front Dream vacation"

5
23/07/2016

We absolutely loved this small town on the Columbia River and this Best Western was the icing on the cake of our stay. The motel was luxury inside with the most comfortable rooms and beds. The staff was accommodating to our every need and were gracious and friendly. We couldn't have asked for a better experience.

"Great place until you have to deal with the assistant manger"

4
21/07/2016

We did not have a ton of choices when staying in Washougal to visit family but I usually can always depend on Best Western's to deliver a good hotel. The hotel was great. Best hotel breakfast I've ever had and the ladies in the kitchen are awesome. The rooms are large, great for families. The front desk clerk, I wish I would have gotten her name, was amazing. She was kind and always did her best to meet any needs we had. This issue arose with the woman assistant manger. When we arrived I was at the front desk checking in and there was a woman in the lobby with luggage. She looked troubled. While the clerk was helping me there were two other women behind her chatting (one being the assistant manager). The woman approached the front desk and alerted the assistant manager that the person she was needing to get ahold of was trying to call in (the phone was ringing), it seemed urgent. The clerk was busy with my check in so rather than taking the call herself she told the woman that the phone can wait till the clerk was done with me. The woman almost started to cry you could tell the call was urgent. The assistant manger kept telling her she needed to wait her turn and that the phone had to wait. She wasn't doing anything why couldn't she take the call. Stuff like that bugs me. Our 2nd night, we heard loud noises coming from a maintenance room that was located next to us. It almost sounded like an off balance dryer or washer hitting the wall. We called front desk and they came up to check it out. They called us back right away and said there was some sort of pump that was making the noise. He apologized and asked if he could put us in another room. It was 2am and we have a 6 month old, a 5 year old and a ton of luggage, moving just wasn't an option. So he agreed to comp us the roll away we used for our oldest daughter for our troubles, which I thought was adequate. After check out, I noticed the hold on my credit card was for the amount with the roll away so I called the hotel. The assistant manager said she had no knowledge of the comp and that she knew everything that went on in her hotel. I asked her to please look into it. She gave me an attitude the whole time. She finally agreed to look into it and call me back that day. No call back ever and she proceeded to charge my card for the larger amount. I have yet to be able to get a hold of her. Not good business. She is the reason I didn't rate this hotel five stars.

"Great location"

4
20/07/2016

We chose this hotel because of its close proximity to the Portland airport. It is also close to the city of Vancouver, Washington. The hotel lobby is nice, and the room was clean and comfortable. Refrigerator, microwave and breakfast included.

"very quiet and nice river views"

5
21/06/2016

Quiet location, quiet rooms very relaxing. Helpful staff. I have stayed here several times over the last 6 months and the quality has been good every time. Somewhat removed from the downtown Vancouver area but access back to town is easy.

"Totally, Highly Recommend"

5
21/06/2016

My wife & I have been going to this Best Western for 7 years now, 3-4 times a year for 2-3 days at a time. As we drive through Camus, the stress just rolls off, & then we see our 'home away from home' & know we're going to have a wonderful time. This hotel is always clean, the rooms are awesome, we always have 1 with the jacuzzi hot tub & it gets plenty of use. There's a lot to do in the area; we go into Vancouver each day, it's very close, & have our favorite places to eat, shop, & other activities. A large help is the excellent continental breakfast served, it's the best we've ever come across in our many years of travel & hotel stays. The combination of location, cleanliness, a great staff & the breakfast offered is what has kept us coming back to this Best Western, & we will continue to do so in the future. We haven't stayed in any other hotel since we found this 1, it's absolutely perfect for our needs!

"Another Great Stay"

5
20/06/2016

This is the second time in the year we have stayed at this property while in the area to visit family. Both stays have been outstanding. The staff is awesome and the property is very well maintain, clean and the indoor pool is great.

"Great Place to stay while visiting the Columbia Gorge"

5
18/06/2016

Very clean, nice helpful people. We always try to stay at BW properties during our travels, and this one dose'nt disappoint. Very well maintained, very clean. Nice convenient access to the highway. Short walk to a very nice restaurant on the water. It's a floating restaurant!! Pretty cool. Watch for the Opsrey nest right outside their door!

"BIG room"

5
09/06/2016

We pulled in here after traveling all day and were greeted by a very nice lady at the front desk. The room was huge compared to other hotels we have stayed at. It was clean and well laid out. We enjoyed the pool and the hot tub and loved the warm cookies at the front desk. The next morning the breakfast was wonderful and the variety was good.

"SO So place to stay"

3
01/06/2016

Place was clean and everything seemed to work. Nothing out of the ordinary to make the place stand out, A bit over priced for just and average place to sleep. Some one needs to give the guy at the front desk some guidance on how to dress and look professional. Thought he may have been an imposter, and had the real staff tied up in the back room. Although he could have stood to shave, he did seem be good at what he was doing. ajust didn't look professional.

"Best place to stay"

5
14/05/2016

We spent 4 nights here & it was lovely. Quiet, GREAT breakfast (really good gravy) convenient to both Portland & Vancouver. Beautiful drive to see the Columbia river gorge, & the Multnomah Falls & a very interesting life-size reproduction of Stonehenge done as a tribute to WWI residents who died from that area. Shopping & good food close & view of the river. They are doing some construction behind it which looks to be maybe a marina or river walk (not sure) but it doesn't detract from the stay. The rooms are very comfortable & clean. Loved it & would return!

"Staff was Excellent"

4
11/05/2016

Our experience was good. The staff was excellent, and it was wonderful to have breakfast at the hotel. Only complaints were low lighting in shower and a hard, noisy bed. The staff was very responsive to the noisy bed, but not fixed. The hard bed was completely my preference for a softer cushion.

"loyal but dissapointed this time"

3
06/05/2016

We booked our stay for 1 night (Saturday) online at bw.com and then decided to come a day early and spend two nights (Friday and Saturday). Called the hotel directly and was told "Great, not a problem.. you are going to get the same room that you requested (2 queen beds plus couch) at the same price of $125 per night..".. We get to the hotel and we get 1 King sized bed and sofa. With family of 5 we knew to bring our air mattress too which we had already talked to the hotel on a previous visit and was told it was not going to be an issue and were welcome to do so since our kids are 13 and under. It was good we did bring it since we got 1 bed. I sent my family too the pool and went down to talk to the front desk to see if we were going to have to change rooms Saturday since it was not the room I paid for or was told we were getting and to see if there was a price difference for the rooms. Was told we were fine staying in the room for both nights and that they could, and did, give us extra blankets and pillows. Was also told that we would be getting a small refund-few bucks back. We were happy with that.. Here it is a week later and have not seen any refund and really I don't care about the few bucks. We enjoy this hotel and have family there in town to visit so it is a good place for us to stay. But the experience as a whole leaves a bad taste in my mouth and is disappointing since I know we have had better transactions when we have booked and stayed there in the past.

"Excellent stay"

5
01/05/2016

Room was clean and the handicapped amenities were very helpful. I would have enjoyed a MUCH softer mattress! Breakfast was very good as well! The staff was friendly, professional and good looking. God bless America

"Best Western on the Columbia River"

5
27/04/2016

Love this Best Western! My husband and I have stayed here 4 times now, and it never fails to be a wonderful experience. From the beautiful chandelier in the lobby for check-in with the lovely Tracey, to the super comfortable fitness area, which includes a carefully planned (and executed) large indoor swimming pool/hot tub/sauna/work-out room area, to the continental breakfast which again is in a roomy, nicely arranged area, we feel like royalty when we visit. We have stayed in Hilton and Marriott hotels but prefer this hotel by far! Don't forget to eat dinner at The Puffin, the restaurant across the parking lot, which floats on the Columbia! Awesome. We'll be back!

"Spotless, Friendly, with great views of Columbia River"

5
19/04/2016

We were greeting by a friendly and efficient desk clerk (Heather), the room was spotless and supplied with what we needed. Housekeeping does a stellar job at this property! Breakfast was ample and good. Lots of room to enjoy the breakfast, and again, the dining room was clean and well-supplied. While we are dog-lovers, we did not appreciate another large group of guests who brought in their dogs to the dining area. It only happened once, so perhaps management reminded them of the basic sanitation rules in a dining area. We truly appreciate Robert Kavanagh for his kind and gracious personality and for making certain we had the room we asked for! We really wanted a "room with a view" since this visit was a return to an area where we enjoyed happy years and we wanted to be able to see the Columbia River and all the boats. Thanks Robert! This property is worth the visit, and is close to many scenic attractions, the staff is wonderful, and the facility is clean and well-maintained. Again, special thanks to the hard-working housekeeping team and to those who prepare the breakfast!

"Booking our reservation"

5
18/04/2016

We haven't been there yet, and won't get there until mid-July. But my experience working with Robert on our reservations this morning makes me really excited about this trip. For my other half's 50th birthday, we are coming to go to the Motocross races - and after my experience with Robert and the great reviews I am reading - yep, I am quite excited! After staying at the Best Western @ Cascade Locks last year (on they way to the Oregon Coast) with a fantastic view I was willing to have us drive an extra 40 miles each way to go to the races - but thanks to everyone's review, I will be saving the other half a lot of extra driving time......lol

"Almost Excellent"

4
15/04/2016

This property was a pleasant surprise for Washougal. The location is a plus and the desk clerks were excellent. Price was about as expected, the room was spacious, and the beds were fine. But... the couch in our mini-suite was filthy! Too bad. Almost excellent.

"very good"

4
12/04/2016

nice and clean good location for us didn't like pillows will stay again liked the water behind the motel also went to the restaurant and bar behind can launch boat too staff was very helpful and friendly helped us with the tv

"Very nice accomodations"

5
11/04/2016

Great service, extremely clean, pool and hot tub were excellent, staff really cares. I really enjoyed my stay with my grand daughter. Hope to visit again soon. Bed was so comfortable and pillows were great, very nice place to stay.

"very convenient, clean and confortable"

4
03/03/2016

nice place to stay easy of acess some fast food in 3 min drive. room was clean, and the hotel was really quiet. I did enjoy that nice sleep. breakfast typical american nothing fancy but ok. Next time I am in the area I choose this hotel.

"Great Hotel"

5
18/02/2016

We traveled to Washougal, WA, from ND, to spend time with our daughter-in-law, sister-in-law, auntie, and great-aunt, who is in the final stages of colon cancer. The management & staff, of this hotel, were very understanding and kind and it meant a great deal to us. The facility is clean, the rooms and beds comfortable, and the breakfasts delicious! I would HIGHLY recommend them to any and all!

"Rovert Kavanagh"

4
05/02/2016

We stayed here several times over the past couple months. Our current stay we had the pleasure of Robert Kavanagh. He was very thorough kept asking if we needed anything. Robert was awesome to us. We stayed 2.4.16-2.6.16 in rooms 424 & 426. The last time we did stay our locks/door wouldn't shut but they worked on it right away. Thank you Robert for the hard work and continue up the GREAT work, as you made our stay very comfortable. -Lisa Voeltz :)

BW_Parkersville, Front Office Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Hi Lisa, Thank you so much for your kind words about myself and the property. It was an absolute pleasure to be of assistance to you and I am very glad that I was able to make your stay more comfortable. We constantly strive to deliver the best customer service we can and your words of encouragement mean a lot to me and my team. I look forward to serving you again and wish you well on your travels. Best regards, Robert Kavanagh / Front Desk Manager

"Best View, Service, and so Clean!"

5
21/01/2016

Even though the reason I needed to stay local to where I live was not the greatest my experience was! One rarely stays in a hotel 2 miles from home but I was pleasantly surprised. As a frequent traveler I tend to stay in brands that are considered above BW, but in this case the staff attentiveness and cleanliness where certainly noticeable. Robert at the front desk and Brandon the night guy made my stay great. They gave me a fair deal for an extended stay and always helped when I had questions or needed a towel in the mini gym. The breakfast repeated too often but that was a minor annoyance and a great amenity anyway. The view of the Columbia river was also spectacular. So if you find yourself in SW WA and want a small town on the water great value place to stay please do try the Best Western Parkersville Inn.

BW_Parkersville, Front Office Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Dear Jeff, It was our pleasure to accommodate you and your son this past week. I appreciate your kind words and will be sharing them with my staff, it is this level of service and order that we strive for constantly. It is an honor to be among the 5 Stars you have rated from Los Angeles to New York City. Your feedback is very valuable to us and we hope to see you again under better circumstances, maybe in one of our Jacuzzi suites? Thank you for taking the time to share your experience and let us know how we are doing. Best regards, Robert Kavanagh / Front Desk Manager

"Clean and Comfortable"

5
15/12/2015

The room was good sized , very clean and fresh, no stuffiness. The breakfast was excellent with lots of variety- the fresh fruit was not the freshest, but the hot dishes were plentiful. Excellent overall for the price.

"Best Customer Service!"

5
04/12/2015

Robert, Chris and Jaya made our stay one of the best experiences I have ever had. The property was very clean, modern and well maintained. The breakfast was of high quality and selection. The room was great. We had the spa room and it had a fireplace which was a perfect touch. The staff could not do enough to ensure our stay was the best. Very impressed!

"All's good"

5
01/12/2015

The Room was very clean. You have to use two TV remotes to work the system (they are in the middle of changing service providers) The pool, and hot tub were very good and clean. There was not a heavy chemical smell in the air for being an indoor pool. The eggs and sausage at breakfast sucked.

"Best Western Plus Washougal Washington"

5
30/11/2015

An excellent Best Western property in my opinion. Fairly new. I've stayed at many Best Western motels across the country, and this one ranks as one of the best. Fantastic staff. Very clean and comfortable place. Warm decor, great parking. Clean swimming pool as well and warm. Great amenities.The staff was outstanding, very pleasant and helpful and friendly. This was my 2nd time staying here. Definitely will return.

"First time to Washougal"

5
29/11/2015

My daughter and grandchildren moved to Washougal a little over a year ago and this year she and her husband hosted Thanksgiving. I stayed at this Best Western and had a wonderful stay. Robert Kavanaugh, front desk manager, was ALWAYS smiling, helpful and cheerful. Every employee here smiled and helped, even on the holiday when I'm sure they would have rather been home. My room was clean and smelled nice. The gym was clean. I didn't swim but the pool looked well kept. Breakfast was good, 'though I don't eat much, and the attendants there were on top of keeping food and beverages stocked. I will definitely stay there again should the need arise.

"Best Western, Washougal, WA"

4
28/11/2015

We have used this hotel each Thanksgiving ever since it opened about six years ago. It is consistently friendly, clean and good value. The location is great, very close to the Columbia River and our daughter's residence.

"Only game in town"

3
23/11/2015

Not all amenities worked, staff seem confused at time. Vancouver is better option to stay, only eighteen miles west of Washougal. Does have fairly good view of river. Our request of a lower room was not granted, staff stating it was not received, asked for room by elevator due to disability, this was not honored, put in room furthers away. Good enough place to stay if traveling thru, hotel is clean at least.

"Refuge from Fall storm "

4
22/11/2015

Severe wind storm closed the highway route to our destination hotel so we sought last minute refuge here. Staff was great, and they gave us government rate. Our second floor room faced the back. It was quiet, large, well lit, and the bed was very comfortable. The complimentary breakfast was ample and the location right off highway was good although you'll have to use your car to get to nearby restaurants. Solid four star rating.

"Fit the Bill"

4
16/11/2015

We were in town for a family emergency and found the hotel to be accommodating, clean and comfortable in a convenient location. Even though we spent little time at the hotel, it was nice to have clean, comfortable accommodations for the night. We would definitely return.

"Relaxing room"

4
06/11/2015

The rooms were clean and the bed was very comfortable. Breakfast in the morning gave you several options from cold to hot. Nice variety. Checking in and out were real easy. WiFi was available but I did not take advantage of this as I was visiting in the area.

"Stay Here!"

5
31/10/2015

We visit this hotel 3-4 times a year, & are never disappointed with the service, room, or any other part of our stay. Wonderful staff, the best breakfast we've ever seen & great location has made this our favorite place to stay, & the only 1 we visit for over 5 years now. Highly recommend!!

BW_Parkersville, Front Office Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Dear Paul K, Wow! Thank you for taking the time to write your review about our property and share your experience. It brings me great satisfaction to know that we have been able to accommodate you at such a high level for such a long time. I will be sharing your comments with my team as this is an example of what we strive to be. I look forward to your return to our property. Thank you for your kind words and letting us know how we are doing! Sincerely, Robert Kavanagh, Front Desk Manager

"Looks Great!"

4
17/10/2015

Everything about this hotel suggested to me that the decorating and design was done by someone more used to furnishing middle class houses than hotels. The light fixtures (with a notable exception looming over the lobby) are models found in moderate new construction everywhere. The paint colors and combinations are really nice - I say that because they remind me of home. The framed wall accents are inexpensive but well-coordinated. The room was really pretty - looking around made me *feel* comfortable. The bed was very comfortable and the linens nice. Is this all okay? Sure, absolutely, but a few things jumped out as not desirable for a hotel. There are few outlets and no USB charging station. The TV is only visible from the bed and not the sitting area. The couch and chair in the sitting area look nice, but are very hard. And, oddly enough, the window opens all the way. The biggest issue I had with the room, by far, was the design of the bathroom. It is so small that the toilet very nearly blocks the door. Picture the door opening and missing the end of the bowl by two inches or less. Getting in and out of the bathroom would be very difficult for very large or impaired individuals. I am neither, but to close the door I had to stand in a narrow area between the nice granite counter and the toilet. Otherwise, the bathroom had great water pressure and the shower was done in slab granite which was neat. Counter surfaces were all granite. The floor was good slate. The TV reception was very low definition, suggesting a digital signal spread too thin. I still watched part of a movie with dinosaurs and scientists and amusement parks, and it was fine. Channel selection was average. Wifi was fast. Room service is Domino's - that is what the key card says, but this hotel is in Washougal, so no points are lost. Breakfast was pretty darned good. A small selection of scrambled egg patties and sausage (great with sriracha sauce), potatoes, oatmeal, the usual make your own waffles, plus biscuits and gravy (looked good, but I want to fit in that bathroom above), cereal, etc. The breakfast room was clean and well-attended. I do wonder if the hotel was full how many guests would be eating in the lobby. Checking in and out we found a "back in 5 minutes" sign on the desk. No big deal, I figured because this property is a little ahead of its host community, so there might not be enough occupancy to support a robust staff. Yet. The young lady who checked us in (and gave us our elite amenity) was real friendly and nice. Checking out was so quick I failed to make an impression. Find yourself in Washougal, this is probably the best place to stay.

BW_Parkersville, General Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Dear EWT4, What an incredible review! Thank you very much for sharing your experience! Your feedback about what you liked and suggestions on where we can improve is very helpful! As you have reviewed many hotels, I cannot express enough how much I appreciate your review about our property, as we strive to exceed our guests' expectations. Thank you! What television stations would you add to our television channel lineup? What would you suggest? We are very open to feedback, as it will help us improve! I would like to apologize if it was communicated that there was only one restaurant that delivers to the property. There are four. We have menus and have a restaurant guide at the Front Desk. I am very sorry if this negatively impacted your experience. Again, I really appreciate the time and effort you put into creating this review. Thank you! We appreciate your patronage and hope to serve you in the future! Sincerely, Chris Termini, General Manager

"Good Best Western"

5
04/10/2015

We stayed two nights to visit the Columbia River Gorge as it was cheaper than staying on the Oregon side and not far to travel. We found we could hear the trucks on Highway 14, but doubt this would be a problem with rooms at the back. The hotel is very clean and appears to be new, The staff were friendly and check in was quick and easy. Complimentary breakfast was good and there is ample free parking. There is a huge amazing chandelier in the lobby. The sunset over the marina at the back of the hotel was worth watching and we enjoyed a couple of hours at Steigerwald Wildlife Reserve which is just down the road.

BW_Parkersville, General Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Dear AngelaG, Thank you for writing Trip Advisor and sharing your experience. We know you have many choices for your lodging needs, and we very much appreciate your patronage! We are very glad that you were able to visit our surrounding areas and experienced everything our property has to offer! I will be sharing your comments with my team, as it is everything we are striving for. Thank you! We hope to serve you in the future! Thank you for letting us know how we are doing! Sincerely, Chris Termini, General Manager

"Trouble-free & Restful"

5
04/10/2015

This was our third stay here and always find it to be quiet and trouble-free. Friendly and professional personnel, nice breakfast and quiet well appointed rooms. My only problem this time was a few stray hairs in the sink when we arrived. Other then that another perfect stay.

BW_Parkersville, General Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Dear reeneeq, Thank you for your warm review! We are delighted that you enjoyed your stay, and on behalf of my staff, we thank you very much for your continued patronage! We appreciate your feedback and look forward to your next visit! Thank you very much for writing Trip Advisor and letting us know how we are doing! Sincerely, Chris Termini / General Manager

"Very Nice Hotel"

4
19/08/2015

This property is very new and clean. The location is deceptively quiet. The lobby is lovely and welcoming and the staff are very accommodating. The first room we were checked into was 322, the beds in this room were TERRIBLE, they were completely broken down and sagged in the middle, they made an awful protesting noise whenever you moved on them. When I reported to the desk clerk we were moved to room 413 which was much better. The beds were super firm, more than I would have liked but better firm than sagged! The amenities were top-notch; a nice pool, hot tub, sauna and air-conditioned fitness room. There was coffee and fresh baked cookies available in the lobby for check in, very welcoming. The hotel was full on our second night and still quiet, a testament to how well built and thought out the property was, with a definite eye toward guest comfort. It was very easy to get to, convenient on/off the highway, and we had a nice view of the Columbia river- yes there was a building in the way, but we could still see the water from the 4th floor. The complimentary breakfast was fantastic, so many choices and everything was fresh and clean, the fact that it started at 6:30 was very handy!

BW_Parkersville, General Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Dear provencherb, Thank you very much for writing Trip Advisor and letting us know how we are doing. We are thrilled that you experienced all of our amenities and everything we have to offer at the property! On behalf of my staff, allow me to say that it was our pleasure to serve you. I was the gentleman that changed your room the morning after you arrived. Thank you for allowing us an opportunity to make things right for your family. We are delighted that room 413 made for a better experience during your stay! We think “deceptively quiet,” as we are located off of a highway but not on the highway itself, is a perfect description of our property. Thank you! Thank you as well for your kind words about our breakfast. We have added many choices over the last several months, and we appreciate you taking the time to share your experience. We are delighted that you enjoyed it, and are very open to any feedback that you have on how we can improve. Thank you! We hope to serve you in the future. Thank you very much for coming! Sincerely, Chris Termini, General Manager

"not impressed"

3
17/08/2015

We stayed in the hotel for 2 days on the way to Seattle and we were not impressed. First of all the hotel is located in an industrial area. In 2-3 miles from the hotel there is a plant or a factory that smelled unpleasant when we were passing by. Fortunately wind blew to different direction so that no smell was around hotel. Both evenings when we came back we found the hotel parking on the back was full of heavy trucks. They did not bother us but it made the hotel less attractable. The room that we stayed had a big stain by the refrigerator. Another issue was a sauna that we anticipated to take after our long hike day. It did not really work properly. It was just slightly warm. The only one coil was up. The rocks on the heater should be replaced. Some of them turned to sand. I lived a few months in Scandinavia and I know how the people value the sauna. In general, the service and a sleep quality were predictably standard and great for the BW hotel branch. However, for the price that we payed I would expect better accommodations.

"Columbia River view more or less"

4
13/08/2015

We could see the river from our window as well as an unfinshed building that was here last year when we stopped by. We were visiting family living in Camas. The room was comfortable and the a/c worked great. The 3-11 p.m. staff member was great. I took a swim in the inside pool. They had a washer and dryer available for a dollar each which I took advantage of. We also appreciated the freezer in the refrigerator for our blue ice. One weird thing is they don't have access to any Public TV channels on their TV list. Darn, we're close to Portland...what gives?

BW_Parkersville, General Manager at BEST WESTERN PLUS Parkersville Inn & Suites, responded to this review
Dear Laurie P, Thank you for writing Trip Advisor and sharing your experience! We very much appreciate your continued patronage. We know you have a lot of choices for your lodging needs and all of us want to thank you for allowing us to serve you and your family again! We are delighted that you enjoyed our amenities and we appreciate your feedback about our television stations. We will definitely look into it and see what can be done about making some changes and adding a Public TV channel. We hope to serve you in the future. Thank you again for coming! Sincerely, Chris Termini, General Manager