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Sure Hotel by Best Western Muenchen Hauptbahnhof, Munich

Arnulfstrasse 12, 80335, Munich, Germany - See on a map
Sure Hotel by Best Western Muenchen Hauptbahnhof - Standard Double Room The Sure Hotel by Best Western Muenchen Hauptbahnhof is ideally located in the center of Munich. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the Sure Hotel by Best Western München Hauptbahnhof! Our 3 Star hotel is located in the city centre, right next to the main station and only a few meters away from the Old Town and the famous Marienplatz. From the hotel it is only a 3 minute walk to reach the pedestrian area with all its shops and restaurants and only 10 minutes to reach the Theresienwiese where the Oktoberfest takes place. The Bavarian Capitol is a thriving and vibrant city that offers a huge variety of tourist attractions like the Frauenkirche, the old and new Pinakothek, the world-famous Hofbrauhaus and the Viktualienmarkt.

Sure Hotel

Muenchen Hauptbahnhof

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Hotel advantages

  • Lounges/bars
    Lounges/bars
  • 24-hour front desk
    24-hour front desk

Guest reviews

In partnership with tripadvisor fr
based on 22 guest reviews
NOTE ISSUED
Excellent
8
Very Good
6
Average
3
Poor
3
Terrible
2
REFER TO NOTICE
Business Business
2
Couples Couples
2
Family Family
6
Friends getaway Friends getaway
4
Solo travel Solo travel
2
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Want to use a toilet? Don't stay here."

2
User 02/05/2022

We rented a family room for 3 people for a total of 5 visits. We were put on the 7th floor, which we thought would be no big deal since they have an elevator. However, the elevator only goes up to the 6th floor, and my father has difficulty walking. This made getting to the room a challenge. The only other issue we had was the water pressure in the toilets is TERRIBLE. We could not even flush our "mess", let alone toilet paper. When we called the front desk about it, they instructed us to just mash up our "mess" with the scrubber brush. You can get a much better room at the Connection hotel a few doors down for an equal price.

"Very random hotel"

3
tacerichards, Bridgend, United Kingdom 28/03/2022

So, we went to this hotel for a stag do. The room was small, quite a bit of hair in the toilet and shower from the previous occupants and the radiator was rusty. The shower was shocking and my hamster can pee faster. However, the staff were helpful, the bed lining was clean and overall it was ok. For the price, I'd probably go back again but I know there are better hotels in Munich. This felt more like a hostel with an ensuite rather than a hotel.

"Mini break"

4
jonathan c, Manchester, United Kingdom 24/03/2022

Stayed in this hotel March 2022. It has everything a traveller to Munich needs: Close to the train station and about 5 minutes walk to hhe city centre. The rooms where small but very clean and cosy. The only negative I can say was that the shower was not the best but still did the job. All the staff we spoke to were extremely friendly and helpful. If we return to Munich we will definitely stay at this hotel again.

"Very good hotel"

5
_R286LE, Frankfurt, Germany 23/12/2021

We liked the hotel a lot! It's located closed to Train station, all city attraction not far away, lots of restaurants and shops around. Hotel is modern, stuff very friendly. Our daughter and dog felt very welcomed and happy. Breakfast was tasty, fresh and big choice. Soundproof of rooms is good and beds are comfy!

"Great location, comfortable room"

4
User 02/12/2021

Location is good, opposite main train station with s bahn u bahn trams and buses. heaters work well. water pressure on 6th flr triple room is ok but bathtub is really deep so climbing out is abit problematic if you are short. not very clean, stains everywhere but at least no bed bugs. beds are ok, mattress spring type, not very firm. pillows are dismal so best to bring ur own. shower n shampoo are 3-in-1 type. 2 lifts, the smaller lift works well but the larger lift is a bit erratic. set your expectations right and you should be quite happy with the stay.

"City center, 3 min to pedestrian zone, good value for money"

5
User 25/11/2021

We stayed at this hotel in October. Location is simply perfect - right in the center, directly near the train station. You can walk to the pedestrian zone with its shops and restaurants just in 3 minutes! Perhaps, our room was not very large, but we had come to discover the city, not the room :) The hotel was good value for money, the staff was friendly and breakfast was excellent!

"Look out for hotel that will not grant refunds despite COVID-19 restrictions"

1
User 22/11/2021

I made a good faith booking with the hotel but when Munich moved towards a lockdown they did absolutely nothing to help me with cancellations and refunds. They insisted on holding 90% of the payment while the pandemic is ongoing. Their concern is money, plain and simple, not the guest or the experience. If you're looking at staying here, remember, they won't help you when things are tough.

"Quite budget, but good for the money"

4
traveler82838322, Canada 21/11/2021

This is very much a budget hotel. The type where you have to leave your old fashioned metal key in a bin at reception and where your neighbor might have a dog staying with them. The pillows are absolutely terrible. But everything else is pretty much what you'd expect for a hotel of this price range in this location. It's a good bang for the back.

"Amazing Zana"

5
STP900, Singapore, Singapore 11/10/2021

Zana is a STAR ! She was working at the Reception when I was checking in with numerous people in the queue but was always smiling and doing her job professionally. She efficiently cleared all the work smoothly and continued smiling ! Very impressive. Deserves a promotion.

"Average hotel at a very reasonable price"

3
bigc1978, england 16/08/2021

Hotel is perfectly situated opposite the main train station with an S-Bahn entrance literally next door. For location, I cannot think of many hotels better in the city centre. This hotel has recently been refurbished and as such feels very cotemporary. The rooms are clean, ideal for a short stay although a little small. The bathroom in a single room is tiny and although everything worked, it did feel a little cheap with a shower curtain rather than a screen. Another criticism of the room was the heat and noise. As my room faced onto Arnulfstrasse, it was impossible to have the window open at night despite the room temperature being uncomfortably warm. It might be worth requesting a room at the back of the hotel if possible. Breakfast was included in the price I paid and had a reasonably good selection of meats, cheeses and jams along with cereals, fruit and a limited hot selection. My only criticism was that the staff in the restaurant seemed to lack a little warmth. Reception staff were friendly and helpful and were happy to provide a fan for my room. Would stay again

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