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Best Western Hotel Muenchen Airport, Erding

3.5/5  - basé sur 698 notations.
Robert-Koch-Strasse 10, 85435, Erding, Germany - See map

Our modern hotel the Best Western Hotel Muenchen Airport is ideally situated close to Munich airport and to the Munich trade fair site. The hotel features 181 guest rooms, ten conference rooms, a front cooking restaurant, bar and gym. The underground parking garage has space for 120 vehicles. The hotel also offers a shuttle bus service to the airport. All rooms feature a bathroom with shower/bath, trousers press, mini-bar, desk, safe, hair dryer, make-up mirror, telephone connection, free Internet connection and wireless, tea and coffee making facilities and a quiet location. The largest conference room has a capacity for up to 140 people. Eight conference rooms feature natural light and three have air conditioning. All rooms are equipped with free wireless connection. Enjoy culinary delights daily in our front cooking restaurant, Red Baron. Our chef prepares regional and International specialties for you. Enjoy our breakfast buffet at the rate of 15. 00 EUR per person per day. EEnjoy your stay.  

Best Western

Hotel Muenchen Airport

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Hotel advantages

  • Restaurant
    Restaurant
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Sauna
    Sauna
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Guest reviews

In partnership with tripadvisor fr
based on 690 guest reviews
NOTE ISSUED
Excellent
165
Very Good
264
Average
141
Poor
75
Terrible
45
REFER TO NOTICE
Business Business
113
Couples Couples
333
Family Family
117
Friends getaway Friends getaway
58
Solo travel Solo travel
45
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"very bad hotel"

1
11/09/2018

the room is very bad and smells a very bad .. and the reception are not helpful and very rude .. i never faced such a person is not helpful and giving wrong information about restaurants.. and when asked to meet the Manager was respond to show me he name .. that behavior of a person do not care of the guest in the hotel and she does not care about her job or her manager .. and they try only take your money even when i told her just give me the room i am tired and was flying for 14 hours .. and you have my card .. she looked at me as if telling me get out of the hotel .. the manager of the hotel should act right about that .. and hotel is far from airport .. they have misleading information on the hotel on booking .com and other site look to other guest what they say .. i was wrong just i booked that hotel as was tired

"Service disappeared "

3
19/08/2018

I have to stay overnight in Munich airline give me this hotel and free dinner and breakfast when I arrive it was only bread no hot food disappointing the room was one person claustrophobic under the roof No it's not the place to stay for fun

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear ivo b, Thank you for leaving a feedback on tripadvisor regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will reconsider staying with us again so that we can have another chance to provide you with a superior experience. BEST regards, the BEST WESTERN Hotel Munich-Airport Team

"Trip to lavive stayed in earding 10 days"

5
24/07/2018

Very nice good help nice restaurant Mc Donald and pizza restaurant 2 blocks. Bus stop 550 I block away. We had a blast a last and filled up on Earring beer.easy train to all over Munich area.they do charge 15.00 for shuttle to airport. Had socket on big tv each night.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Bodie L, thank you for taking the time to leave us a comment regarding your recent stay at our hotel. We are very pleased that you enjoyed your stay with us. BEST regards, the BEST WESTERN Hotel Munich Airport team

"Misleading Name - faaar from airport"

2
10/07/2018

I booked this based on the name as I has a 24 hour layover in Munich. The hotel is very far from the airport, and they have no courtesy shuttle, so be prepared to pay 30 Euro each way and factor that into your decision. Aside from the extremely misleading name, our room had no air conditioning. It is in the middle of an industrial park with no restaurants - or anything else for that matter. The only good part about staying there was that it was only 1 night. For the same money I could have stayed in Munich and been as close the the airport as this sad little inn.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Art D, thank you very much for taking the time to write an in-depth review about your recent stay at our hotel. We are sorry to hear that you didn´t enjoy our location. Besides being 20 mins from Munich Airport we are located near THERME ERDING, the world´s largest thermal spa. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will reconsider staying with us again so that we can have another chance to provide you with a superior experience. BEST regards, the BEST WESTERN Hotel Munich Airport team

"Good hotel - looks bedroom are not all the same quality"

4
09/07/2018

Good hotel close to Erding and close to munich too with the train. My bedroom was under the roof and was quite hot! only one window, that needed to be closed otherwise too warm (clim is efficient, sun light is better :) ) I used to have better bedroom in the past. Breakfast is always very good and complete! (6.5 euros for me - I saw some at 15 euros)

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Christophe C, thank you for your feedback. We are happy that you enjoyed yout stay with us. We are also very happy that you really enjkoyed our breakfast. BEST regards, your BEST WESTERN Hotel Munich-Airport-Team

"Catching morning flights"

4
03/07/2018

The hotel is still quite far from the airport although the name suggest it is very near. It is in a small town and there is little around the hotel. Still it is excellent value, with very good room and very good service. Parking is free on the street.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear BobBobGolden, thank you for your comment about your recent stay in our property. We are glad that you were very satisfied with our room and our service. Hopefully we can welcome you again. BEST regards, your team from BEST WESTERN Hotel Munich-Airport

"Relief after a **** day"

4
03/07/2018

We didn't plan on going to this hotel. In fact, we didn't plan on being in Münich at all, but as we missed our connecting flight due to delays in the previous one, we got stuck here and Lufthansa put us in the Best Western for the night. Everything that could go wrong, went wrong that day and the Lufthansa people did nothing to improve their reputation for customer service. Needless to say we were not in a great mood when we arrived at the hotel. The night clerk (Stefan we think) probably saw this on our faces and was highly efficient and effective with the check in which lasted less than 5 minutes. He was very accommodating as we had to ask him for our phones multiple times, who were charging at his desk. Thank you for making our **** day a little less ****. The rooms were decent enough, the beds were better than expected and the breakfast was really nice and had a lot of choice. So when you get stuck in Münch, you might as well get stuck at this hotel. At least you'll get a good night's sleep and a decent breakfast.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Sofie L, thank you very much for your review about your recent stay in our house. We fully understand that your whole day wasn´t pleasant at all, but even more we are very happy taht we could make your day better. It is nice to hear that you liked our staff, our breakfast and our rooms. We hope that we can welcome you again in our house, when you will be in Munich next time. BEST reagrds, your BEST WESTERN Hotel Munich-Airport-Team

"Perfect location for Airport logisic purposes"

3
02/07/2018

Just stayed there one night as stop by for Munich airport. Fair rate (to be in the airport nearby). Internal restaurant. Not tried the breakfast. Nice fitness room in the cellar. Clean rooms. Nice personnel at the lobby. I had under-roof room. Good access to restaurant in Erding at walking distance as well walking distance to the thermal baths. Shuttle for airport. 30€, every hour, it takes about 15/20 min.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Cristian C, thank you for leaving us a feedback on your recent stay in our property. We are delighted that you were satisfied with your stay. We are also very happy that you liked our location and our staff. Hopefully we can welcome you again in our house. BEST regards, your BEST WESTERN Hotel Munich-Airport-Team

"Convenient Hotel near Munich International Airport "

4
21/06/2018

Try this Best Western Hotel located 30 minutes from the Munich International Airport. There's a shuttle to the airport that you can book in advance for a fee of $15 euro per person. The breakfast buffet has an excellent selection of American and European cuisine choices. The rooms are nicely decorated, the wifi connectivity is good, and the beds are comfortable. There is an excellent dinner buffet provided for a fee, and the bar is well-stocked with a variety of wines and liqueurs. One note: not all the rooms are air conditioned, so be sure to check on that before you make a reservation. There are windows that can be opened to cool the room at night.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Chris S, thank you very much for taking the time to write an in-depth review about your recent stay at our hotel. We are more than happy to hear that you had a pleasant stay with us. Thank you for your nice comments about our breakfast and our facility. Hpopefully we can welcome you again at our hotel. BEST regards, your BEST WESTERN Hotel Munich-Airport team

"Overnight stay before flying "

3
29/05/2018

Dear All, Firstly, the rooms are comfortable and mine was pretty spacious. But never got internet access. Not asked if I wanted the password either. Final but, this is listed as an airport hotel, as such to pay 30 euro for a shuttle was a tad excessive. Also there was no way of setting up a pick up from airport. Also now clear signage either.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear LordChunky, thank you for leaving us a feedback on tripadvisor regarding your recent stay in our house. We are delighted that you enjoyed our facility. But we are very sorry that your stay did not meet your expectations in the matter of our internet access. If you had asked our reception staff, the would have gladly helped you with the wifi. We have forwarded your feedback to the responsible department. This is important to us as it enables us to further improve our service. BEST regards, your BEST WESTERN Hotel Munich-Airport team

"Disappointed"

2
15/05/2018

I had to change my usual place to stay in erding and forced to go to BW. The ratio quality / price is disappointing. This hotel has category **** but not at all at the right level. The room for me was extremely small and arrow. I paid 172 euro with breakfast u. I am still wondering why.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear tetto06, thank you for leaving us a feedback. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will reconsider staying with us again so that we can have another chance to provide you with a superior experience. BEST regards, the BEST WESTERN Hotel Munich-Airport Team

"love the attic"

4
10/05/2018

It seems most room has one bed under the attic. At first I was worried I might hit my head when I woke up in the morning but everything was alright. If you leave the attic window open in the night, must watch out for rain water falling into the room. Hotel provided kettle in room and breakfast was fabulous. We loved the honeycomb for the bread.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear ThaoXiuMei, thank you for leaving us a feedback. We are deleighted that you enjoyed your stay in our house. BEST regards, the BEST WESTERN Hotel Munich-Airport team

"Too expensive"

2
08/05/2018

I stayed at this hotel for 1 night. I was charged $298 Aus for a single bed in the smallest room I have ever been In. A taxi from the airport cost €38 and the shuttle from the hotel back to the airport was €30. At these prices I would have been better staying at the Hilton which is right at the airport. The hotel is located a long way from the airport and a long way from any shopping at Erding.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Suzanne C, thank you for leaving us a feedback on your recent stay in our house. It is also a pity, that you weren´t satisfied with the reserved single room and the single bed. When you will stay next time, you can reserve an upgrade to business rooms with bigger beds, if available. Please contact our reservation before arrival. BEST regards, your BEST WESTERN Hotel Munich Airport team

"Good hotel"

4
03/01/2018

It's a good hotel near Munich airport. We were offered it by Lufthansa, when our flight was delayed because of weather condition. Rooms are small, but clean and well equipped. Bathromm is small, but OK for one night stay. Breakfast is very good, witch is rear for small German hotels. S bahn is on a walking distance if you have time to go to downtown.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Guest, thank you for your feedback. Best regards, Sindy Krauße and the Best Western Hotel München-Airport team.

"Airport?"

3
15/12/2017

The hotel is fine. We were flying out of Munich the following day so we weren't there long. The hotel's name is Best Western Hotel Muenchen Airport. Well it's not very close to the airport! The hotel has a shuttle for 10 Euro a person. But beware that the shuttle only goes to Terminal 2. So if flying out of terminal 1 you are on your own getting to your terminal. Fortunately the shuttle driver took pity on us and went ahead and dropped us off at Terminal 1. Overall the hotel is fine. I would stay here again.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear guest, thank you for your feedback. Best regards Sindy Krauße and the Best Western Hotel München-Airport team.

"Great hotel and great staff "

5
10/11/2017

Visited this lovely hotel with a work colleague and we were other disappointed with any aspect of our stay. All staff from reception to the waiting staff were very helpful, nice and polite. The rooms are lovely and very clean! The breakfast was very nice and they serve some nice beers too! We cannot fault any aspect of the stay whatsoever. Recommended!!

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Jack W, thank you for your positive feedback. We are very pleased to know that you and your work colleague had a lovely stay at our hotel. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Disappointing"

3
24/10/2017

This hotel is "Airport" in name only. It is misleading to call a hotel "Airport" which is actually six miles out in the country. We had to spend 36 Euros to get to the hotel by taxi, and another 30 to get back to the airport by shuttle. To top it off, we were given a room in an attic with a sloping ceiling. My son hit his head on it getting out of bed. Breakfast costs extra, so we did not get any. My suggestion is to pay a bit more and get a room in a hotel which is ACTUALLY at the AIRPORT.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear mtuttle2015, thank you for taking the time to leave us your feedback. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Terrible location"

3
17/09/2017

I spent two nights here. The hotel is located in the middle of no-where and it's not very near the airport either. The old town is not within walking distance so you need to take a taxi to go out for dinner. The room was okay and so was the breakfast. No a choice I would make.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear piamaria_halttunen, thank you for your feedback. We are very sorry that you didn´t enjoy the location of our hotel. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Basic"

3
15/09/2017

For the price you do not get much, Just a room to sleep, mini tv , mini bed , tv awkwardly located and a free bottle of water, no ac, safe available and relatively clean. Restaurant is average. A bit noisy especially if there are groups.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Paul G, thank you for your feedback. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Awful. "

1
06/09/2017

Awful hotel, massive queue to check in, had to wait ages at the airport for the shuttle. It's not even near the airport. We were put up here as we missed our connecting flight with Lufthansa. We didn't have our luggage with us and were told toiletries would be provided along with a meal and drinks. There were no toiletries in what can only be described as a hotel room out of the 90s. The meal provided was a few pieces of meat, cheese and bread laid out on a table in the hotel lobby. All the people checking in at the same time due to missed flights were all queued arpund the food table like vultures. The walls in our hotel room were paper thin and as other guests got up to get their onwards flights I was constantly woken up by their own alarms. Worst nights sleep I have had in a hotel room. This is definitely not a four star hotel!

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Katie S, thank you for your feedback about your layover stay with us. We are very sorry to know that you didn´t have a pleasant stay with us. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Helpful staff"

3
01/09/2017

I got accommodated at this hotel because my LH flight was cancelled. The hotel is about 20-25min drive from the Munich airport. There is a free of charge shuttle from/to the airport every hour, starting at 5am from the hotel. The staff at the reception desk was friendly and prepared to handle the big number of guests arriving at once. The breakfast starts at 6am (or 6:30am?). A petit déjeuner (coffee, juice, croissant) was organized for the guests who had to leave earlier - may be this extra service has been requested by Lufthansa because of the flight cancellation. The hotel is at a quite location away from the noise of a highway or the airport. My room was clean however the air inside was sticky until I opened the windows - obviously they have not been opened for several days.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear ToThePoint2015, thank you for taking the time to leave us your feedback about your layover stay with us. We are very pleased to know that you had a nice stay with us despite the troubles with your flight. The early bird breakfast is one of our standards and is prepared for all guests who leave too early to visit our breakfast buffet. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Ok"

3
15/07/2017

Stayed here on a layover , top tip hotel transport finishes around 2330 , and don't do what I did and take Lufthansas word that will come, I waited 40 minutes and nothing, 25 euros later I was met by a grumpy unapologetic receptionist. The hotel is tired and could do with a upgrade. The rooms are hot with no AC. Given that it is clean and the bed was comfortable, The barman was superb and served me up an awesome huge pizza and a beer which was very much welcomed. The breakfast was fantastic and vast , the reception staff in the morning were lovely and really helped me out. All in all it was one night and apart from the transport and the miserable night reception guy it was fine.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Cornishboy72, thank you for your feeedback about your layover stay with us. We would like to apologize for the fact that you weren´t welcomed with our usual service quality. We are therfore very happy that you enjoyed your visit at the bar and the breakfast buffet. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Airport hotel"

4
13/07/2017

Airport hotels are not for vacation. And this hotel is ain't deferent. Nice, small hotel near Munich international airport, clean, comfortable, good service. The airport transportation is not cheap. So if you need a place to stay before your flight- it's recommended.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Ariel P, thank you for your positive feedback. We are happy to know that you enjoyed your stay with us and that you would recommend our hotel as a comfortable stay near Munich airport. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Apart from meals, really bad"

2
01/07/2017

I had to stay at this hotel on June, 19 for one night because Lufthanza airlines made me lose my flight and offered a night here. It's the worst choice for an exhausted traveler that one can only imagine. Hot, stuffy rooms and NO AIR CONDITIONER! I mean it-- the room was hot as hell! The receptionist brought a fan which was awfully noisy and produced no air at all! Mosquitoes in rooms! I have never had such a bad sleep at a hotel in my life. All the rest was mediocre ( it's definitely not a 4 stars), apart from the meals-- both dinner and breakfast were excellent. But food in abundance is not a priority for a deadly tired person! Dear Lufthanza! If you make your client lose their flight you are OBLIGED to provide: - an appropriate place to sleep! - a basic set of personal hygiene items (toothbrush, toothpaste, cotton pads, slippers etc) because (what a surprise!) a person who books a 6 hour flight does not usually intend to spend a night at a hotel on the way! To provide this minimum, it doesn't have to be a 4 stars. Having read other comments l realize l was not the first to have had such an experience at this hotel so l presume both Lufthanza and the hotel management are well aware of the clients' feedback. So this level of service is a real shame and lack of respect to the clients. Don't reply you are sorry-- you are not. For those who will be offered Best western hotel at the airport in Munich -- do not agree.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Ikkuna, thank you for your feedback. We had and still have to deal with a heatwave in Germany which makes rooms that don´t have air conditioning yet quite hot. But thank you for your positive comments regarding our food and beverage services. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Huge stain on carpet & foul smell in hallways"

2
21/06/2017

The pros: cold A/C, pleasant front desk staff & close to the airport. The cons: huge reddish stain on carpet in the middle of the floor (see picture), foul smell in hallways, halls & reception area very warm, last night of our vacation and we were put in room with two twin beds that could not be placed together & told no rooms like we reserved available. Overall: We would not stay here again or recommend it.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear guest, thank you for your feedback. We are glad to know that you liked the location of our hotel, the friendliness of our staff and the AC in your room. We are very sorry for any inconveniences during your stay. The stain on your carpet does not reflect our ususal quality standards and has already been removed. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"we had an excellent seminar at this place"

5
25/05/2017

the hotel is not far form the airport with a good shuttle service rooms are standard meals are either in self service or à la carte depending on the day I had an excellent asparagus soup and then a risotto with gambas and asparagus not typical bavarian but ok for the season

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear jr31, thank you for taking the time to leave us your feedback. We are very pleased to know that you enjoyed your seminar at our hotel and that you especially liked our seasonal asparagus meals. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Close to the airport but that's all"

2
10/05/2017

We chose to book this hotel because of its proximity to the airport, about 10 minutes by car. The hotel also features a shuttle service. we were greeted on our arrival at 6 PM by a tired and somewhat surly receptionist who was very particular about how we completed the registration form, asking for more information than the form had lines for, and brusquely stating that we had to prepay for our night's stay (did not encounter this anywhere else). When we asked about parking she said anywhere in the street that it is permitted. The hotel itself is in an industrial area, with an inhouse restaurant and only one other restaurant within walking distance (Italian, no English spoken). The inhouse restaurant was better than we expected and the breakfast was good (11€). The carpet in the hallways was dark and funky smelling and the air in the hallway smelled of cigar smoke. The room was clean. The pillows were comfortable. The shower, in a stall about 18 inches above the floor, with inward swinging doors, was a DEATHTRAP to exit. Both my wife and I experienced a scare and a strained hip getting out of the stall (and I knew what had happened to her!). I would not choose to stay in this hotel again.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear woodmac, thank you for taking the time to leave us your feedback. We are very sorry about the cigar smell in the hallway. This is an exception. We are glad to know that you liked our restaurant and the cleanliness of your room. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Receptionist was rude. "

1
08/05/2017

The young woman working at the front desk was so rude. Not the start to a good stay. Interestingly someone else at dinner mentioned her bad attitude. The rooms are clean but a little small. I ate in the restaurant at the hotel. The pork medallions were so tough both of us who ordered it could not cut them. It was just a hunk of tough meat not medallions at all

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear smitty7864, thank you for your feedback. Your experience does not reflect our usual quality standards and we are therefore very sorry about those incidents. We will talk about those issues with our head chef and our front office manager. We are glad to know that you appreciated the cleanliness of your room. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Average Hotel for business stay"

3
22/02/2017

Not so near to many key locations. Good 30 mins drive from Airport . Have one common kitchen. OK hotel to stay for few days. Breakfast was good. Have a bar inside. There was an McDonald's nearby and few supermarkets. Train station is a km walk from here.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Kalidass K, thank you for your feedback. We are glad to know that you had a pleasant business stay with us. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Not Much Has Changed..."

3
14/02/2017

Visited this hotel back in 2011 and there has been no noticeable improvement. Poor wifi coverage, expensive bar and restaurant and limited parking. It is a "Best Western", but you would never guess. The staff was very friendly, however, and the Italian restaurant around the corner was nice (although it was the only real alternative to the hotel offering. If you want a hotel close to the airport, look for something closer to the airport. It's a good drive from this Erding location.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear chaparral24, thank you for taking the time to leave us your feedback. We are sorry to hear that our hotel didn´t meet your expectations. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"A very short stay"

2
28/01/2017

I must honestly admit, I had no choice but to stay here when I missed my connecting flight and Lufthansa booked me this hotel 'close to the airport'. What Lufthansa means with 'close to' seems to be quite subjective as the hotel is located at a 20 km distance from the airport. When arriving at the hotel it is clear to see that this hotel mainly thrives on stranded guests. They arrive in packs. Dinner and breakfast was included as well. Well... don't expect too much. Dinner wasn't more than a small snack and breakfast is just something so you would have something in your stomach (small croissants and some juice or coffee). The room itself was small, but okay. Only issue I had, was that the noise that the crowd in the lobby makes can be heard. (Bus shuttle service to the airport start from 4 am, then 5 am, and from 6 am every 20 minutes)

"One of the best!"

5
22/01/2017

Great place to spend your days! Rooms are clean and comfortable to sleep. The breakfast is great too with lots of choices and price is good! The staff really nice and helpful... I spend time with my friends there and we all had fun! I'm going to comeback in the future!

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Sony S, thank you for your positive review. We are very pleased to know that you enjoyed your stay with us. Hopefully we will be able to welcome you again soon. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"An Airport hotel which is not the airport hotel"

3
31/10/2016

Hotel locates in city of Erding which is about 30 minutes from airport. Hotel offers a shuttle service but do not tell that it costs as much as taxi service. Price is 28 euros. Hotel has high price also for the stay, standard price 105 euros without having any fairs at Munich. Then again breakfast is not included with this price which is 15 euros. No other BW hotel has this kind of pricing and quality. The hotel is not much more than normal Gast house in Germany. This is a true rip off.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich-Airport, responded to this review
Dear Matti R. S, thank you for your feedback. We are very sorry to know that you didn´t enjoy your stay with us and that we couldn´t meet your expectations. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Good hotel close to erding and munich"

4
10/10/2016

Hello, 3 night inside this hotel, quite place, close to erding and close to Munich too (could take the train, train station at 5min by car). Bed room are well furnished, bed is nice, just be careful, it's 2 bed and not one big bed. Breakfast is very good with minute omelette, and lot of choice, for a good price. I will surely come back in the future.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear Christophe C, thank you for taking the time to leave us your positive feedback. We are very happy to read that you enjoyed your stay at our hotel and that you will visit us again. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"good exp"

5
07/09/2016

I stayed here for more than a month. I felt one of the best hotel in erding .The staff was really helpful and provided lot of assistance. Really enjoyed my stay here. Breakfast was awsome and plenty to eat, they pampered us ;) !!!

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear exact_review, thank you for taking the time to write a comment about your stay with us. We are more than happy to hear that you enjoyed your stay with us and that you especially liked our friendliness and breakfast buffet. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"One night stay"

4
13/08/2016

The hotel was located close to the airport and had lots of free street parking. The rooms were clean and so were the hotel grounds. The wifi was spotting and the breakfast was 15€ per person so we did not try it- seemed to us to be a little overpriced. Overall a good stay.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear kschaefer1, thank you for your comment about your stay at our hotel. We are pleased to know that you enjoyed your stay here and particularly appreciated the location and cleanness of the hotel. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Nowhere near the airport!"

1
18/07/2016

Dreadful place!! Staff are rude. We booked this hotel because it advertised a guest laundry but on arrival they were very unwilling to let me use the laundry. Internet spasmodic .... kept losing connection. Room not restocked with tea/coffee for second night. No ramp outside to wheel in suitcases. Rating: 3/10. Would not stay again.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear Suzette M, thank you for your comment about your stay at our hotel. We are sorry to hear that we didn´t meet your expectations and you therefore couldn´t enjoy your stay. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Great hotel inside"

4
16/06/2016

First things first, this hotel does not look so good from the outside. It's also a bit of a stretch to call it an airport hotel. But, once inside it's totally different. The staff are amazing, really couldn't be any more helpful or friendly. The dining room is nice but the food is great. I almost had to roll myself out after eating so much. Everything just screams to be tried. The bedrooms are simple but spotlessly clean and comfortable. I really enjoyed my very brief stay, perfect for business travel where the facilities are more important than the surrounding area.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear Darren F, thank you for taking the time to leave a feedback about your stay with us. We are very pleased to hear that you enjoyed your time at our hotel and that you especially liked the food in our restaurant and the friendliness of our staff. Best regards, Nadja Schober and the Best Western Hotel Munich Airport team

"check total cost"

2
15/06/2016

15 minutes from the airport, not too expensive (105 euro) but you will have interesting surprises. shuttle is not for free both on the way from the airport (14 euro) which I could at the limit understand - also on the way back you have to pay 14 euro per person!!!!! If you are with other people you may end up paying a nonsense amount of money. The Hotel itself ranks 6.5 out of 10 with a dwarf sized shower. Definetively not recommended.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear stefanocaracc, thank you for your feedback. We are sorry to hear that you weren´t happy with your overall experience in our hotel. Although we don´t communicate that our shuttle to the airport is free of charge we will be extra careful to let our guests know that the shuttle is charged separately and is not included in our room rates. Best regards, Nadja Schober and the Best Western Hotel Munich Airport team

"Bauma plant show"

5
19/04/2016

This hotel is a perfect distance from the airport and exhibition centre, with safe on road parking. It's clean with friendly and very helpful staff. Will definitely stay there again. Would recommend hiring a car as its in a very quite area. With only a McDonald's and a lidl within walking distance. Free wifi and compliments in each room was also a nice touch.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear fluffy1989, thank you for taking the time to write a comment about your recent stay at our hotel. We are happy to hear that you especially liked our overall service and facilities and that you plan to visit us again. Best regards, Nadja Schober and the Best Western Hotel München-Airport team

"Great for high school student travellers"

5
03/04/2016

As other reviewers have said, this hotel is about 20 mins away from the airport with nothing around it. For our purposes, this was a selling factor. We travelled with 33 high school students and 5 teachers, so not having anything by the hotel to entice students to sneak out at night is a huge plus for us. The rooms were clean, some were a bit 'faded' but no big deal since we only went there to sleep. The breakfast was awesome! Customized, cooked to order omelettes, scrambled eggs, bacon, breads, fruits, yogurts, veggies- no one left hungry. Staff were friendly and spoke English quite well. Free wifi in rooms and hotel in general. All in all, a great experience for our group.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear Steve Z, thank you for taking the time to write a review about your recent stay at our hotel. We are very pleased to hear that you and your group enjoyed your stay with us and that you especially liked our breakfast buffet. Best regards, Nadja Schober and the Best Western Hotel Munich Airport team

"Pretty Good Property but Way Too Far Away to be an Airport Hotel"

4
15/02/2016

Summary: This hotel is decent enough with a certain amount of peculiarity and charm. The location, however, is way too far away from MUC to be labeled an "airport hotel". That's a bit deceptive. Nonetheless, the rooms are more than adequate, the staff are very polite and notably helpful and the morning breakfast is good. The room rates are not unreasonable all things considered. Details: I had flown into Munich and needed a place for one night. In looking through my options, I found this establishment on the Best Western website. BW is a brand in which the properties vary quite a lot and one is never quite what to expect. But the prices of the alternative hotels were rather expensive so I decided to give this spot a try. I am also a BW Diamond member so I tend to be quite willing to give properties in this family the benefit of the doubt. Usually, I am not sorry for doing so. I arrived rather late and, much to my chagrin, found that it was a 20-minute or so taxi ride to this hotel. The fare was €40 (about $43 USD at the time). This perturbed me a bit and took away a little from the value I was getting. However, this was the only real negative. The hotel appearance was pretty simple and a little unusual with respect to architecture. The location was a bit strange as it was in a utilitarian light industrial complex. It was not the type of place that one would really expect to find a hotel. It was not necessarily a negative for me considering it was a one night stay. But there were no real amenities around it and only a McDonald's down the road as far as walkable dining options that I could find. I think for a longer stay it would not have been favorable. The interior of the hotel was certainly nice enough. The lobby area had a cozy feel but there was a comfortable sitting area beyond the counter. I was checked in by a very pleasant gentleman. I found the staff to be very efficient, friendly and helpful during my brief stay. This, in fact, outweighed the negative of the location which otherwise would have dropped my rating to an "average". Upon arriving at my room, I found it to be reasonably spacious with an interesting layout making best use of a slanted ceiling. The work area was adequate with enough room to use my laptop along with some writing space. The WiFi worked well during the time I used it. The bathroom was decent sized but not much more. The fixtures worked without any issues. The view from my sun windows in the slanted ceiling was of the other part of the hotel across the courtyard. The bed was reasonably comfortable and the surroundings were quiet allowing me a good night sleep. The morning breakfast offered in the spacious Red Baron Restaurant was buffet style. It included hot items such as eggs and sausage as well as breads, yogurts, fruit, etc. I found it to be more than adequate and well priced at €15. The checkout experience was particularly noteworthy as I found the staff to really shine. The front desk attendant was very pleasant and efficient. She called a taxi for me at the time I specified. While I was waiting for my time to leave, I sat in the lobby area. I was offered a coffee on the house. Between this, the check-in and the restaurant experience, I felt like I was treated very well. The room rate was not bad for what I got. My bill including tax for my lodging was €138. This was about $148 with the exchange rate at the time. I thought this was a pretty reasonable bargain. Overall, this is a good hotel choice if you need something that is not too far from MUC. However, I would be hard pressed to define this as an airport hotel by my perceptions. The taxi ride is 20 minutes, give or take, and costs €40. The location is in a rather odd spot where one would not normally expect to find a hotel. The facility is nice enough, however, and the rooms are adequate. The staff are outstanding and they really constitute the best part of the hotel. They are very accommodating. The morning breakfast buffet is quite good and the room rates are not unreasonable. This place is really a pretty good bargain and suitable for a short stay in the general vicinity of MUC.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear Debbie K, thank you very much for taking the time to write an in-depth review about your recent stay at our hotel. We are more than happy to hear that you had a pleasant stay with us. Thank you for your nice comments about our staff and our facility. We are sorry to hear that you didn´t enjoy our location. Besides being 20 mins from Munich Airport we are located near THERME ERDING, the world´s largest thermal spa. BEST regards, Nadja Schober and the BEST WESTERN Hotel Munich Airport team

"Good Place if you Don't want to enter Munich City"

5
20/01/2016

It is good place to stay if you want to finish your business meetings without entering Munch city and if you are flying in and out overnight. Even its good for transit if you have few hours to rest, though it is 15 KM from airport and they can send you pick up (for me it was 25 Euro one side) but i guess it depend upon your deal.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear BhavinMOza, thank you for taking the time to leave a feedback about our hotel. We are happy that you enjoyed your stay with us. BEST regards, Nadja Schober and the BEST WESTERN Hotel München-Airport team

"Why Lufthansa, why?"

2
16/01/2016

I will preface this review by saying Lufthansa booked me into this hotel when they delayed my flight and I missed my connection. Why I didn't get the airport Hilton like my colleague? This hotel is horrible, for some reason it's got a 4 star rating, how did this happen? It's a grotty hotel in an industrial estate about 25 minutes from Munich airport, how this can be considered an airport hotel I do not know. My room was on the ground floor next to the lobby bar, it was loud, the food that they put on for late arrivals was a platter of cheese, just cheese, nothing to put it on or eat it with. Luckily there is a McDonald's about 400m away. Breakfast was even worse, just a pile of stale croissants with some kind of multivitamin fruit juice, a few pots of yoghurt and some fruit would have been better and easy to provide. The room was small, the bathroom even smaller, with a tiny shower. That said it was clean and tidy, so there was something positive about the stay. I would not part with my own money to stay here, and I'm not happy with Lufthansa for putting me here.

Erdinghotel, Leiter Gästebetreuung at Best Western Hotel Munich Airport, responded to this review
Dear KiwiRobbie, thank you for your feedback. We understand that you wanted to stay at another hotel and that you were unhappy about the circumstances of your stay with us. BEST regards, Nadja Schober and the BEST WESTERN Hotel München-Airport team

"Very bad"

1
13/01/2016

Stayed at this hotel one week and was my first and last. Shuttle is payed and very expensive (hour to hour), the rooms are very bad with very small beds almost without windows. Only the brakfas isn´t so bad.

Erdinghotel, Leiter Gästebetreuung at BEST WESTERN Hotel Munich Airport, responded to this review
Good afternoon Augusto J, Thanks for your feedback. It is a pity, that you wasn´t satisfied with the reserved single room and the single bed. When you will stay next time, you can reserve an upgrade to business rooms with bigger beds, if available. Please contact our reservation before arrival. With kind regards, Juliane Ebert and team of BEST WESTERN Hotel Munich Airport

"Great hotel but farther than expected from airport"

4
05/12/2015

We booked this hotel as a cheap and cheerful overnight hotel stay between flights. The hotel is really nice with great staff, big clean rooms and a superb breakfast but is a lot farther from the airport than expected. We took an arrival taxi at 36.00 Euros and the hotel shuttle coach the next day cost us 35.00 Euros (all divided by 3 people) which was a lot more than we had budget for. As we travelled in winter, there wasn't a lot in the town to do but there is a charming Italian restaurant round the corner offering great food at good prices.

Erdinghotel, Leiter Gästebetreuung at BEST WESTERN Hotel Munich Airport, responded to this review
Dear nic78Scotland, thank you for taking the time to leave us your feedback. We are very happy to know that you had a pleasant stay at our hotel and that you particularly liked our friendliness and rooms. BEST regards, Nadja Schober and the BEST WESTERN Hotel Munich Airport team

"Comfortable, well located and friendly"

4
17/11/2015

I had only a one-night stopover, and having mistaken this property for the other BW in Erding, I was pleased that I had got it right. The hotel is quite charming, and offers parking, a plus in any German town. Check in was reasonably quick, although had more folks been lined up it could have taken a while. My room was lovely, a corner room on the ground floor with ample work space and a very comfortable bed. The breakfast was extremely good, and for a simple overnight B & B, this property worked very well indeed.

Erdinghotel, Leiter Gästebetreuung at BEST WESTERN Hotel Munich Airport, responded to this review
Dear MaxGlobetrotter, thank you for taking the time to leave us your feedback about your stay at our hotel. We are very pleased to hear that you had a pleasant stay with us and that you particularly enjoyed our breakfast buffet. BEST regards, Nadja Schober and the BEST WESTERN Hotel Munich Airport team

"Clean and friendly "

4
12/10/2015

I found my stay at the Best Western, Erding, better than expected, I've never stayed in one before and I was impressed, the reception staff were very friendly and nothing could be too much, housekeeping came everyday around 09:30, bit early but I was ready to go out by then, the breakfast is all you can eat and you can always have a freshly cooked omelette cooked in front of your eyes, loads of cooked meats, cheeses, bread, pastries, fruit, salads, cereal, juice, tea and coffee, basically everything you would want to get the day started. Also it's a 10 minute walk to the nearest train station towards Munich, bit far out but certainly made up for that.

Erdinghotel, Leiter Gästebetreuung at BEST WESTERN Hotel Munich Airport, responded to this review
Dear Jacob W, thank you for taking the time to leave us a comment regarding your recent stay at our hotel. We are very pleased that you enjoyed your first stay with us and that you particularly liked our breakfast buffet. BEST regards, Nadja Schober and the BEST WESTERN Hotel Munich Airport team

"Therme Erding"

5
09/09/2015

My husband and my two sons (15 and 16 years) and I stayed there for 4 days and it was totally nice!! We can recommend the hotel for everyone. We visited the "Therme Erding". In the night it is silent in the hotel and the breakfast ist very good!

Erdinghotel, Leiter Gästebetreuung at BEST WESTERN Hotel Munich Airport, responded to this review
Dear monikae2, thank you for your comment about your stay in our hotel. We are always happy to receive feedback from guests who enjoyed their stay with us. BEST regards, Nadja Schober and the BEST WESTERN Hotel München-Airport team

"Modern, cozy and popular hotel"

4
06/09/2015

I liked the location: 20 min from thermal complex, half an hour from Erding center, 45 min by S-bahn (train) from Munchen centre. The hotel is designed very smart way - there are a lot of rooms and guests, but you never feel overcrowded. I had a nice small room with a roof window, clean bathroom and soft carpet. Enjoyed my stay!

Erdinghotel, Leiter Gästebetreuung at BEST WESTERN Hotel Munich Airport, responded to this review
Dear JMJenny, thank you for taking the time to leave us your feedback. We are very happy that you enjoyed your stay with us. BEST regards, Nadja Schober and the BEST WESTERN Hotel München-Airport team

"STAY AWAY, WORST HOTEL I HAVE EVER VISITED"

1
11/08/2015

As the title suggests, this is the worst hotel I have ever visited in my entire life. The words "Hotel Munich Airport" should all be in quotations, because this mess is nowhere near Munich, the Airport, and isn't really much of a hotel. Our flight from Munich to Toronto was cancelled, and this hotel was the one voucher-ed to us by Lufthansa. They told us to wait out by the shuttle stop outdoors on one of the hottest days of the year (about 85 degrees Fahrenheit) with terrible humidity. They told us a shuttle would come to pick us up within 15 minutes, and after three calls to the hotel and an hour and a half later, we decided to take a taxi to the hotel (80 euro round trip). When we finally got there we encountered a dilapidated van labeled shuttle that could hold a max of 8 people. There were 75 of us displaced on this flight. When we got to the desk the clerk and the manager called all 10 of us in the lobby liars, and said that we didn't wait or pay for a taxi. After passive-aggressively sparing with the staff we got the opportunity to look around the plastered mess that the building was. If someone had told me that this was a recycled POW camp I would have totally believed it. By some ungodly twist of fate our room was hotter than outside. At that moment we realized that this hotel has no air conditioning. When we complained at the desk they told us that "They didn't have A/C because they need heating in the winter" as if they are mutually exclusive things. What they did have in the room as a crappy oscillating fan. I turned it off before it could lackadaisically make a full rotation. We realized then that we couldn't stay there. After five more minutes of fighting with the desk they threw us our vouchers back and sent us out. The shuttle driver lied to us and said that he could take us back to the airport for free, when we got there he charged us 40 euros for the trip. We ended up staying at a much nicer hotel closer to the airport. The next morning at our gate we heard muffled conversations about how nobody slept and how the "dinner" that they had been served was horrible. Because the hotel is basically in the middle of a field, there are no better restaurants for guests to eat at. I'm pretty easy going when it comes to customer service, but I am dead serious when I say this. You would be better off sleeping in the terminal. This hotel is like one of those coffee machines that has the Starbucks logo on it but the coffee that comes out is obviously a no-name brand. Even though the bar is already somewhat low, I can say this hotel doesn't deserve the badge Best Western, and that is saying something.

Erdinghotel, Leiter Gästebetreuung at BEST WESTERN Hotel Munich Airport, responded to this review
Dear Willem C, thank you for your comment. We view this experience from a totally different angle and can not make any sense out of most of your comments. We have won quality awards in the past and take professional care of all of our guests. BEST regards, Nadja Schober and the BEST WESTERN Hotel Munich Airport team

"Horrendous, hotel and staff alilke"

1
11/08/2015

Our Air Canada flight from Munich to Toronto was cancelled for Sunday August 9, 2015. The airline booked a bunch of passengers at this hotel to wait for the next flight the following day. Not only was the hotel dirty (flies all over the place), the staff was terribly rude. We had to pay for our own shuttle ride, after we waited for over 90 minutes for the "free shuttle". The shuttle had the Best Western logo on it, yet the driver made us pay 50 Euro for the 15 minute drive between the hotel and the airport (have receipt as evidence). When we told the front desk staff about the shuttle situation, we were told flat out that we were liars, and that we never had to wait for the free shuttle... wow, really unbelievable. Also, there was no air conditioning in any part of this property, with temperatures topping 90 Fahrenheit. Bottom line is that this hotel is a dump, with staff in urgent need of significant customer service training. I fully understand that Best Western is a lower tier chain, but this specific property is a disgrace to the Best Western name, and I think the company should reevaluate whether this hotel should be part of the brand. My recommendation is to save yourself a tremendously painful experience, and find a different hotel to book.

Erdinghotel, Leiter Gästebetreuung at BEST WESTERN Hotel Munich Airport, responded to this review
Dear P C, thank you for your comment. We view this experience from a totally different angle and can not make any sense out of most of your comments. We have won quality awards in the past and take professional care of all of our guests. BEST regards, Nadja Schober and the BEST WESTERN Hotel Munich Airport team

"Enough for good sleep and good BRKFST."

5
28/07/2015

Stayed for one night in February ,our last day in Germany. A bit far from the city center, but there is a free shuttles as i remember. Clean & Quiet. Rich breakfast. Lovely Spa Thank you for the nice accommodation.

Erdinghotel, Leiter Gästebetreuung at BEST WESTERN Hotel Munich Airport, responded to this review
Dear VictoriaTelAviv, thank you for taking the time to leave us a comment about your stay at our hotel. We are happy to hear that you enjoyed your time at our house and at the THERME ERDING. We thank you for choosing the BEST WESTERN Hotel Munich Airport for the last day of your travels through Germany. BEST regards, Nadja Schober and the BEST WESTERN Hotel Munich Airport team