Best Western Plus Hotel CHC Florence,  Florence

3.5/5  - based on 78 guest reviews.
Via F. Baracca 199/a, 50127, Firenze, Italy - See map
+39 055 431151 +39 055 431202



Your room

> Room 1

1 adult


Hotel advantages

  • Coffee shop / restaurant
    Coffee shop / restaurant
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 79 traveler reviews
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All the comfort of a hotel in Florence, located just 5 minutes from the airport and 15 minutes from the old town centre. Best Western Plus® CHC Florence is located close to the airport, at motorway exit A1/A11 and 15 minutes from the old town centre. With its 73 rooms, the hotel can offer the utmost in practicality at the best price, all the while offering high standards and top amenities. Best Western Plus® CHC Florence is the perfect solution for all guests, whether you are staying in Florence for business or for pleasure. Our hotel in Florence is absolutely perfect for people looking to go to the Florence Fair too.

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Room 1

Guest reviews

in partnership withtrip advisor img
based on 79 guest reviews
Business Business 16
Couples Couples 27
Family Family 26
Friends getaway Friends getaway 5
Solo travel Solo travel 2
Sleep Quality
Best Western Plus CHC Florence,Florence
  • 4
    « Good hotel all round with some improvements »

    We stayed here as it is very close to Florence Center. We were impressed with the room. It was small but it comfortably slept 2 adults and a child. The hotel looks a little dated from the outside as is the lobby however the bar and restaurant area is very nice and the breakfast each morning was lovely. Shame they only did scrambled eggs though! Things to improve - the main road is a little noisy but you can avoid this by getting a higher room (we were on the 6th floor). Also the bathroom had no ventilation so it was a little cramped and misty. We didn't book through TripAdvisor (which would have been great as always) but instead Expedia and we were not made aware that you had to pay city tax on departure. This was €4 something a night person so we were left with a surprising €30+ bill.

    « Good Hotel on a noisy main road »

    The rooms are spacious with a flat screen TV, free WiFi and excellent buffet breakfast. The beds were extremely comfortable and the rooms were clean. The only downside was I was unable to sleep properly due to noise of traffic from the main road. The lift was out of order which meant I climbed up and down 6 flights of stairs. The staff were freindly and polite. The rooms were expensive given the noise from the road even at night. Aircon was effective. I recommend stay at this hotel but for the noise. Free parking is available on the street on weekends.

    « Good value, friendly service »

    The parking and wifi were included, the room was very comfortable. Convenient to the airport. No complaints at all. Very attentive to our needs. Called for a cab which was there before we finished checking out.

    « Utilitarian Property at a good location in Florence »

    The hotel is situated at a convenient place, only a short walk from the central station and this is is particularly important as all the day tours to Pisa/Rome etc depart from the station. The stay was decent,rooms, even though small, were comfortable, clean and well equipped and breakfast was well stocked. all in all a comfortable stay

    « They charged me TWICE and haven't done the refund after 2 months! »

    My credit card was charged for 4 night when I only stayed 2. I've called several times and sent my bank details so they can make the refund but after 2 months I haven't received neither an email, phone call, nor an excuse for the error. I'm tired of calling and email them, because I never receive a clear answer, and either the refund. It's really frustrating and dishonest! Therefore I absolutely not recommend this hotel.

    « Everything we needed »

    Loved this place, the room was spacious and clean. Staff were polite and helpful when needed. In a really good location for access to the airport with a supermarket nearby as well as a few restaurants down the street. We stayed here for 5 nights and found it easy to get into the centre of Florence using the public transport system although it does take between 10 and 30 minutes, depending on traffic.

    « Decent Stay, Bad Service »

    I will say I was torn between 2 stars and 3 stars because of the service. Starting with the room itself, it was a nice and clean room. It was a little awkward of a setup because it was a small room with 4 beds because we had 4 people staying but it was still a nice room. The location is towards the edge of town but luckily there is a bus stop just a very short walk that will take you to the city center. You can but the bus tickets there at the hotel for just over 1 euro. The breakfast is good and there is a large selection of food to choose from. The service on the other hand was very poor. When checking in we heard the group in front of us get the wifi service described to them in Italian. When we were checking in we were told nothing about how to connect to wifi or anything and were left to figure out how to do it on our own. Also when we asked about the bus services and how to get to the city center the gentlemen explained it to us. When we came back to purchase our bus tickets we asked again just to verify we were correct since we are obviously not from the area. His response was "I already told you earlier. But you take...." I thought that was very rude. Lastly when checking out we were charged more than what we were originally told for breakfast. It was an extra charge for not being from the area apparently but it was something that they could have told us in the first place rather than misleading us about the price for breakfast. Overall the stay itself was good but just really poor customer service. I don't think I would stay here again.

    « All I needed »

    Very happy with the hotel. I had to stay close to the airport for one night. Luckily enough it was even walking distance as getting a taxi was impossible as the flight got delayed. I was surprised by the 5 euro breakfast. Really good.

    « Super nice staff and good breakfast »

    The welcome at the hotel was very nice. The rooms are clean and big enough. The breakfast was more American than Italian but the quality was good. We had to skip the last night and we didn't have to pay a fee for cancelling the stay. That was very nice! If you want to go to the centre of Florence you can buy a bus ticket at the reception. If you want to go back to the hotel in the night you have to take a taxi but it's still cheaper than staying in a hotel in the centre.

    « Good hotel with super nice workers »

    I spent 4 nights in this hotel and I can recommend it. Almost everything was good: breakfast with good coffee, everyday fresh towels and cleaned room, free parking and really nice receptionist Enrico - very helpful. Only one minus was small bedrooms, it could be a little bit bigger. In general I can recommend this hotel :)

  • 5
    « A superb hotel »

    The hotel was superb. We have booked a 4 bed room that it was very clean and very comfort. The hotel offers a private guarded outside car parking. It is located in a peace area and it is very good for families with kids. Just excellent.

    « 1 night and I regret »

    I stayed there for one night on our way to Verona and I should say I didn't like the room I stayed in nor did I liked the breakfast. It had no varieties and it was disappointing. The hotel is in a desperate need for face-lift and re-innovations. I will recommend this hotel for those who are on budget and who also want to be near the airport.

    « Great airport hotel »

    I was surprised at how comfortable and nice this hotel is. We stayed here two times (when we arrived to Italy and 3 weeks later when we were departing from Florence). It is close to the airport (taxi cost about $15) and the room was nice and clean - included full amenities. Breakfast was great! We truly enjoyed the selection of cold, cuts, cheese, fruits, cereals, pastries, eggs, fresh orange juice, and cakes. Everybody was very courteous and this was the best of all: Alitalia broke one of our luggages and they agree to gave us a new one. We were going to a lot of places in Italy, not just Florence, so we asked at this hotel if they could receive the luggage for us - since we were coming back the following month. They said Yes! when we got back at the hotel after 3 weeks, they had our new luggage safely stored for us there. We are so grateful!

    « Walkable to the Airport »

    If you are a little adventurous and have the time I walked from the Flroence Airport to the Hotel. It was a nice walk and the Hotel, although a small room, was excellent. They are currently having some renovations but it didn't affect my stay and the breakfast buffet was excellent. The room was quiet for sleep and had a black out curtain. I enjoyed my time as a stop over place near the airport. I am not sure about transportation from the Hotel to the main sites.

    « 1 night stay @ Nord Florence Hotel »

    The breakfast was the BEST ever!!! They were doing remodeling so it will really be nice in a few months. Very pleasant and helpful!!! 5 minutes from airport. Had good WIFI and very spacious bathroom which was nice.

    « Disappointing »

    When we got to the hotel there was no water to take a bath and we came across with other mini problems too , enough to ruin our mood. Eventually Florence was so beautiful that we overcame them. However, the breakfast was delicious.

    « Poor - Desperately needs a facelift »

    Pretty disappointed with this hotel, more so by the lack of care shown by staff. The room was tiny - As a couple travelling, there was literally no floor space available other than 20cm gap around the perimeter of the bed. Bed was ok, but there was also very little room in the bathroom. All within half a step is the toilet, sink, shower and in-swinging door. Even though it was only just passable in terms of space - the lack of modern capabilities is astounding. No proper European Electrical plugs in the room, and when asking staff downstairs if they have an available adapter (which I offered to pay for), he said, no - nothing we can do, you'll have to turn the tv on and use the USB plug. As a tradesman back home, it's really quite easy to update an electric plug. Very easy. We travelled witha large organized group, and it turns out all rooms are completely different! So you might just get lucky?! Overall... It was pretty poor, and I was very disheartened with our experience here as we completely fell in love with Italy. All it needs is a facelift and it'll be ok.

    « Great Service, Close to Airport and City Center »

    We stayed at the Nord Hotel on our last day/night in Florence as we had a morning flight back to the states. We chose this hotel because of its proximity to the airport (a 5 minute cab ride) and the city center (15 minute bus ride to Porta al Arca and then one stop on the tram to SMN station). We arrived about 10 AM hoping to drop off our bags before heading into the city. The clerk told us we could have the room immediately, which made us very grateful. The room was small, but for one night who cares, but the bathroom had a large tub, so taking a shower was the easiest and most comfortable for our trip. After dropping off our bags, we bought bus tickets from the clerk and walked down the street to catch the bus (#29, 30, or 35 will take you). When we returned late in the afternoon we asked the clerk for a good restaurant nearby. He told us of Osteria di Poneta and then made reservations. The walk to the restaurant was longer than he said (about 15 minutes) but it was worth it. The next morning, the same clerk called us a taxi and 5 minutes later we were at the airport. No complaints about our stay at this hotel.


Getting to the hotel ...

All directions
·From: the North. From motorway A1, take exit FIRENZE NORD and follow the directions to VIA BARACCA. After the first traffic light, turn to the right. The Best Western Plus® CHC Florence is on the right. ·From: the South. From motorway A1, take exit FIRENZE NORD and follow the directions to VIA BARACCA. After the first traffic light, turn to the right. The Best Western Plus® CHC Florence is on the right. ·From: the East. From motorway A1 take exit FIRENZE NORD and follow the directions to VIA BARACCA. After the first traffic light, turn to the right. The Best Western Plus® CHC Florence is on the right. ·From: the West. From motorway A1 and - or A11, take exit FIRENZE NORD and follow the dire...

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