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Best Western Hotel Rome Airport, Fiumicino

Via Portuense 2465, 00054, Fiumicino, Italy - See on a map
Best Western Hotel Rome Airport - Rome Airport SP The Best Western Hotel Rome Airport is ideally located in the center of Fiumicino. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Special Protection, our commitment to ensuring a safe stay with strict cleaning and sanitization protocols. Technologies to support the interaction with the staff to promote social distancing. Protective equipment and safety procedures for staff and guests. Functional and well-appointed, the Best Western® Hotel Rome Airport is a modern 4 Star hotel situated very close to the main airport of Rome, the Leonardo da Vinci International Airport at Fiumicino. It is a truly strategic location for anyone stopping at the capitol during a business trip. The hotel's shuttle service is particularly convenient to and from the airport, and so are the meeting rooms with the capacity and equipment necessary to meet the needs of even the most sophisticated clients. For meetings that go on for the whole day, the hotel offers its own catering for coffee breaks and buffet service and has an excellent restaurant with menus selected by the organizers offering traditional Roman and Lazio fish dishes with excellent wines from the cellar. For those traveling by car there is a free private parking available. A convenient elevator takes clients to their floors, even those clients with different disabilities who have rooms especially equipped for them. The pleasant and cordial atmosphere offered by a staff with more than 20 years’ experience in the hotel business, rooms that are welcoming, as well as a great cuisine, all contribute to making the Best Western® Hotel Rome Airport the ideal place to stay during a tourist visit. All areas are welcoming, starting from the 24-hour reception check-in to the large television and reading rooms, the all-day bar, the restaurant and the breakfast room, where typical Italian cafeteria breakfast and buffets are served. If not included in the rate, breakfast can be purchased at 7 EUR per person, per day. City fee excluded (3 EUR per night, per adult over 10 years). This property has joined the Stay for the Planet project.

Best Western

Hotel Rome Airport




Hotel advantages

  • Restaurant
  • Air conditioning
    Air conditioning
  • Lounges/bars
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
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Guest reviews

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based on 1313 guest reviews
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Sleep Quality

"Budget hotel near Rome airport"

deepakgupta5, Noida, India 11/05/2022

This is a budget hotel which is very near to the Rome Airport. I would recommend only for business travellers on a limited budget. The bathroom shower was the smallest I have ever seen in any hotel in the world. Very limited staff and it took us more than an hour of waiting only to be told that we can't do early check-in

"Budget hotel is fine, you get what you paid for"

RobertElle, Dublin, Ireland 05/05/2022

Expect a clean but small room close to the airport that has planes fly directly over it until midnight. Be wary of the transfer bus service. The restaurant in the hotel was satisfying and fairly priced for what it was. Breakfast in the restaurant was plentiful but chaotic without a system for guests to get food in an orderly fashion

"Very Comfortable"

regaleks, Jerusalem, Israel 22/04/2022

It is a very nice place. We used it twice - after and before our flights. We had a very good service - the rooms were not big, but very comfortable, clean and quiet with wonderful beds. The buffet breakfast was good. The hotels offers free parking. It takes about 10 minutes to get to/from the airport. The hotel offers airport shuttle service for 7 euro per person. The hotel replied quickly to our letters and questions. Both check in and check out were quick.

"Exceeded my expectations"

Linda W, Dubai, United Arab Emirates 01/04/2022

I've stayed in plenty of airport hotels and this one exceeded my expectations. From initial booking, they were incredible with communication and were able to accommodate some last minute changes. The hotel staff is incredibly friendly and helpful. The rooms are standard European size but very clean. Large cupboard for storage and tea and coffee in the room with a kettle. Excellent value for the money. Would recommend and will stay here again!

"Pleasantly surprised!"

Teresa19702022, Montreal, Canada 25/02/2022

Excellent choice if you are looking for a hotel within very close proximity to the Fiumicino Airport. Staff is competent and friendly, room was very clean and well-equipped and bed was very very comfortable!

"Great stay and service"

User 04/01/2022

My mom and I stayed here for a few days. The front desk was so kind and accommodating. They held our bags for us past check out time and booked us another night with no problem. We took to go food from the ristorante Concorde and it was so good we ate there twice. A big thank you to Armo and the young lady (I didn't get her name) who worked at the restaurant. They were so sweet and remembered us each time. Armo was so accommodating and kind.

"Do NOT stay here"

User 23/12/2021

Felt catfished by this hotel's website which showed renovated clean rooms. While the lobby is as pictured, we were placed in a room with outdated furnishings, wallpaper peeling off the wall in multiple spots and stains covering the carpet. The beds were old and very hard. It was disgusting.

"Cheap overnight before flight"

forestb219, Chicago, United States 28/11/2021

Certainly a budget hotel but clean and 10 minutes from airport. Free parking, Resturant on premise, (did not use), likely they have breakfast there. Early flight, you reserve Shuttle, 7 Euro each, also city tax 4 Euro per person per night. No complaints but likely would stay at Hilton which is next to Airport.

"Would not recommend staying here"

User 26/11/2021

This hotel should not be a 4 star hotel, it should be a 1 star. The hotel is in bad condition, ridiculously small, walls are thin (you can hear everything next door), shower and sheets were dirty. Looking at the photos they are advertising on here, they definitely put my husband and I in an old old room. Our room look NOTHING like the photos. It was our honeymoon and it ended terribly thanks to this place. DO NOT STAY THERE!

"Not clean! Old room."

User 06/11/2021 bad!! They accept you in a new building and then send you to an old building and old room. It was very dirty..and all of our shower was hairs on the floor and bathroom. The carpet was dirty also...i was disgusted. Cleaning needs yo be the first thing in hosting people.

"Good place to stay for the night near FCO airport"

Jeanette P, Los Angeles, California 24/10/2021

Great place to stay before leaving our European trip and flying home. Beds comfortable, pool area relaxing to sit around, water too cold to go in and I do not believe they heat the water. We were there in September. Check in easy, shuttle cost at the time $7.00 per person, very easy process. Overall, one of the best Best Western's we have stayed. I've rated this property 5 stars for experience needed in returning home not as a place to stay while vacationing per se in Europe.

"Close to airport"

User 16/10/2021

We stayed here one night prior to leaving Rome to come back home. We took train to airport and picked up the shuttle to go to hotel. Room was clean, staff were friendly. We chose to eat at the pizza shop behind the hotel for dinner. It was less than 10 euros for 4 slices of pizza and two suplis. Good food. Hotel shuttle was 7 euros per person each way.

"They have an airport shuttle but it is not free"

User 08/10/2021

You may not be able to find details on their website so I'll let you know. They have an airport shuttle that arrives every 45 min in the afternoon (we had to hunt around to find it outside but finally did (near the taxis) along with a schedule of pickup times (all in the afternoon)). It was 7 euros per person when we used it a couple days ago (Oct 2021). This seems a bit much considering that it's only a mile and half or so. But it seems reasonable since the taxi drivers wanted to charge us 25-30 euros for the same jaunt for the three of us.

"Great for a quick stay"

ashleybroderick, Winston Salem, North Carolina 27/09/2021

We booked one night at this hotel before our morning flight home. Check in was easy, we were able to check in at 10 am for a 25€ fee (well worth it!). WiFi worked great and the room was very clean and modern. I will say the hallway (at least on the 2nd floor) could use an update, even during the day it gave off a bit of a creepy horror movie vibe. But the lobbies, pool area, room, and bathroom were all very fresh and light and bright. The location is great, plenty of places to eat within walking distance. They did overbook the shuttle in the morning, but we waited less than a minute for a shuttle from another hotel to swing by and pick us up so it was a nonissue. I'd stay again if we ever needed to!

"Fine airport hotel"

User 27/08/2021

Very fine location to airport. Not for a long stay in my opinion. Only one restaurant within walking distance. Hotel restaurant serves fine food. We ate there 2 nights. Hotel has parking, elevator and a/c. Rooms are clean. Front desk staff speaks English. Pharmacy walking distance for pre-flight Covid testing.

"Wonderful stay"

Janice0333, Montreal, Canada 26/08/2021

Exceeded our expectations. Friendly staff at check in and breakfast. Recognition of best western loyalty membership, clean and comfortable room. Beautiful pool area and easy on site parking. Close to airport and many restaurants. Would not hesitate to stay again!

"Attractive venue near Rome airport"

JoeDiG1956, Worcester 16/08/2021

Very comfortable stay at a reasonable price. The hotel is very attractive. I enjoyed the look and location of the pool, but didn't get a chance to use it, as our stay was only one night. Would definitely stay here again if the chance arises.

"Convenient Location Near the Airport"

Blue J, Havre de Grace, Maryland 04/08/2021

Typical BW experience with the advantage of being really close to the airport. Make sure you totally understand the shuttle service schedule from the airport to the hotel, if needed. The recorded information on the hotel number is very confusing.

"Very hot rooms in July 2021"

cindyh100, Malaga, Spain 28/07/2021

The room is really hot. We were looking forward to a nice air connection room after a week of sweating with no A.C.. The shower is really small. It is hard to turn around without touching the sides, which I hate. I really don't know how it got such high rating.

"HORRIBLE customer service and NOT SERVICE DOG FRIENDLY!!!"

mjmccoymd, Lawrenceville, Georgia 06/10/2020

Booked through, same day as arriving. On presenting to reception told there was a €30 service charge for my SERVICE dog, *because* of Covid-19!!! First, dogs don't transmit Covid. Second, service dogs are not supposed to be charged for! Owner refused to waive extra fee, and also refused to cancel without full penalty (losing the entire night's fee, even though I just arrived and had not even made it past the reception desk). No matter how renovated some of the rooms may be, this place should be AVOIDED if you have any interest in being treated appropriately and fairly.

"Excellent for travelers"

AlexandraG2627, Rome, Italy 05/10/2020

We booked at last moment due to a problem with the flight and the price was good. Hotel was nice and clean. Breakfast was a bit limited comparing to the last time I stayed in this hotel but it is totally understandable taking into account the current situation and limited number of guests. We still had everything we needed. The diner was excellent with great service provided by the restaurant's staff. Bed was very comfortable and bathroom clean. The only thing is poor insonorisation, from my room I was hearing all the aircrafts. But overall, it was my second stay in this hotel and I will come back again if I need something for a fair price close to the airport.

"Pleasant overnight stay"

katy-lied, Dublin, Ireland 21/09/2020

Shuttle picked us on right on time, friendly driver. Check in was fast and efficient if not a bit aloof. Desk clerk not engaging at all. Reasonable sized room with Windows that open. Small bathroom with the toilet in the most awkward position behind the shower. Plenty of towels and toiletries. Didn't eat at the restaurant opted for a pizza Place right next door. The room and hotel in general is very clean with sanitizing being taken very seriously. Experienced some noise from incoming planes about 11pm. Shuttle to airport next morning was on time. Check out staff friendlier than previous evening staff. Would recommend for an overnight stay near Rome airport.

massimoc355, Direttore generale at Best Western Hotel Rome Airport, responded to this review
thank you for your feedback. we appreciate that you found the room cleaned and sanitized, we follow a strict protocol of sanification: Best western special Protectrion. Your next staying try our restaurant, you can taste specialities from Roman Cusine and italian, we also provide for Pizza in a place sanitized

"Very nice hotel 10 min from Fiumicino Airport"

ivancontext, Greater London, United Kingdom 25/08/2020

I've stayed at this hotel for one night cause of a flight stop over. it was only 10 min away from the airport and they also offer a bus shuttle for 6 euros. The room was nice and clean and staff was friendly. I had a problem with the eating system so it was very warm and I could do nothing to turn it down. Thank god I was able to open the window. All in all recommended.

"Very good hotel"

sc11884, Stockholm, Sweden 19/07/2020

Stayed one night before my flight to Malta. The room was good with a double bed and also a single bed, plenty of space for one person. It is also very clean, one of the cleanest hotels I've been to. There's also a restaurant and a swimming pool. I did try the restaurant and it was good, had a steak with salad. The shuttle to and from the airport is 7 Euros, cheaper than a taxi and it was only me each time.

Paola Coriddi, Direttore generale at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you so much for your rating. Best regards !

"Perfect location for proximity to airport for early morning departure."

NanDig50, Palm City, Florida 09/03/2020

The room was very clean and staff very pleasant. The breakfast buffet was included with our rate and was far better than expected in variety and quality. We would definitely stay here again and recommend to family and friends.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Thank you for you feedback. A good review helps. We are really happy that you appreciated the room, cleanless and the sanification. The breakfast is rich and we love that you enjoied it.

"An airport hotel of unexpected service and comfort"

LaPietra, Portofino, Italy 13/02/2020

After staying at other hotels in the vicinity of Rome's Fiumicino airport, i had expected the usual anonymous, robotic level of service for busy travellers, many staying only one night. The Best Western seems head and shoulders above the others, on price, service, comfort and general well-being. I was pleasantly surprised. Very kind, intelligent and articulate staff on reception, an extraordinary breakfast offering (included in my room rate), a smooth shuttle bus ride to and from the airport (although beware, the pickup point has been moved to Terminal 3, exit door 4, bus stop 11) and a compact but perfectly silent room. The only downside was the room was hugely overheated -- an exceptionally warm February night -- which meant leaving the window wide open all night as there was no way to counteract this. Perhaps a problem with the hotel boiler thermostat? Location is good -- you step out of the hotel and there is an immediate choice of restaurants and bars along the main road to Fiumicino. Car parking is free during your stay. Top marks!

"An average hotel ten mts away from the airport"

aji, Doha, Qatar 15/01/2020

Booked two rooms for one night. Stayed here as we wanted to visit the outlet mall and next day back to the airport. Hotel charged Euro 25 for early checkin, we reached hotel at 07am and by 0815am got one room for an excess payment of 25. Hotel charges for the morning airport transfers and this is something which is not good. Breakfast is very average and starts at 0630am. By taxi it's like 20 euro from the airport. Rooms are small but comfortable. It's clean and free from any issues. Shower cabin is very small but fine. Romano castle outlet mall is 30 mts from here and by taxi one way is 70 euro, we booked via GetTransfer and got one way for 35 and return 40. Chargeable mini bar and a safe deposit locker is available in the room. Toiletries and hair dryer also was available. There is a Chinese restaurant and some grocery shops near by. Overall no complaints but we prefer next time to stay closer to the airport or in Rome central

"Good Airport Hotel "

JimR402, Vero Beach, Florida 08/01/2020

Stayed the night before flying back to the US. Nice hotel, clean, comfortable rooms, stylish lobby, good gym. The shuttle to/from the airport costs 7 euro and takes less than 10 minutes. The hotel's restaurant is very good and the service is impeccable.

"Nice Hotel near the Airport"

wsimon2020, Stein am Rhein, Switzerland 07/01/2020

Have been there for a short trip to Rome, Fiumicino and Ostia. I have chosen this hotel because it is near the Airport - I know Rome quite well (lived there for 6 years) and I speak fluently Italian. That's why I would never stay in the City center - I know how to move around Rome. Had a rental car, so I did not need a airport shuttle, but the shuttle service seemed to work. The hotel was quiet, my room was very clean. The switch from ceiling shower to handheld shower is a bit tricky but once you know the system it is easy, just pull and twist the hose connection. The description of how to do that is a bit poor. But me being engineer ... ;-) Parking space was sufficient - though that might change in high season. All in all a nice hotel, relatively new and modern. Thumbs up for my needs.

"Use another airport hotel"

User 05/01/2020

we chose this hotel to stay in the night before an early morning flight from Rome to the United States because we knew we had a long day of travel the next day. For that reason we weren't concerned with much about the location except that it was near the airport. That's good because that was the only good thing about this hotel. The rooms were dismal and dingy with pink striped wallpaper no decorations and very uncomfortable beds. The wallpaper was torn and they didn't even bother to tack it back up.The outlets were not particularly good for charging electronics. I will say the place seemed fairly cleanWhich is why I am not giving it a worse review. The icing on the cake was that the hotel was fairly expensive for what you got and they still charge 8 euros for the shuttle to the airport per person.

"Disappointing "

justinbD8748JI, Bristol, United Kingdom 19/12/2019

I booked this hotel for one night in between connecting flights. Given the name, I presumed it was at the Airport, my mistake! Instead there is a shuttle bus at a price of €7 each way. This is my first gripe, if a hotel has airport in the name then it should be either at the airport or include a free shuttle! In comparison, a taxi is only €14! Check in was very slow with only one counter open despite the arrival of a shuttle bus with 8 people. The room was fine but lacked an Iron which is essential for business travellers. There was some noise as I had a family next door which indicated that the walls were rather thin. Breakfast... This was a mission! It was like a treasure hunt trying to find cutlery, butter, condiments, plates... everything was spread across the room. The main annoyances were: No normal Orange Juice, Tinned sausages, Everything cooked was cold as the lids had been left open. Not a very good start to the day!! I associated the Best Western Brand with decent service and quality hotels. Not anymore.

"Great location and hotel"

497pamelap, New Boston, New Hampshire 09/12/2019

We had an unexpected change in travel plans during a recent trip to Italy and spent two nights at the Best Western Hotel Rome Airport. We were delighted with our stay there! It was very clean and modern with easy and quick shuttles to the airport. Staff was very friendly and helpful. Especially wonderful were Amro El Sharkawi ( Food and Beverage Manager) and his staff at the hotel restaurant. The meals were delicious and the staff were very attentive and caring- anticipating our every need. We will definitely return on our next trip to Rome.

"A great hotel for business or leisure stay in Rome"

ELRK, London, United Kingdom 06/12/2019

My company used this hotel for a 12 night stay, we hired a car as our work location was only a 15 min drive from the location of the hotel. I would have stayed more central had I been visiting Rome for a personal trip. I would highly recommend the Best Western Airport Hotel to use as a stop over or if you have a hire car. The staff are warm, welcoming and friendly on reception and in the hotel restaurant. The room I stayed in was comfortable for 1, it was clean and had decent sized bath sheets that smelt really nice and not chemical like some towels do. The shower was a little small, and there was no separate shower head, fortunately I took a decent shower cap with me. The Restaurant served a nice menu and the team were attentive and very charming especially Amro and Omri who were a pleasure to talk to and couldn't do enough for us. The hotel operates 2x shuttles, one to the airport and one directly into central Rome. I would advise anyone to look into using the shuttles, rail, trams, buses etc as taxis are so expensive and you have to make sure you agree a price before you get in. The public transport is cheap and easy to use. I will look at using hotels in the Best Western chain for future trips/ holidays. I will definitely come back to Rome again in the future, a beautiful city, lovely people, fantastic food... lovely memories made :-)

"Excellent hotel and food - very pleasurable stay for 12 days"

User 06/12/2019

I am very pleased with Best Western Hotel Rome Airport. The staff especially Amro and Omri where wonderful and so attentive. They looked after us. The food is really good too. Various choices for every taste. Hotel is clean and room is tidied up and cleaned. There is a kettle and teabags coffee in the room. The location of the hotel is really good. Shuttle to the airport is frequent and it takes 10 min @ 7 euros per person. You can get train to Termini or Trevestere station which allows you do sightseeing easily. Also the shuttle can take you to Ostiense train station @ 12 euros. You can buy all day metro ticket in the machine for 7 euros for the whole day or 1.50 euros for 100 min. I am in love with Rome, Food and people. Amazing place!! I wish I discovered it sooner!

"Best location for quick airport"

Mamalitamsg, Hayward, United States 02/12/2019

We were only there one night but it was a very nice place. Pool and pool area very large. it was very clean and the desk people were very helpful. Restaurant on site that had lots of choices. The night we arrived we had room service brought up and the food was good and very reasonable prices. I did notice they office tours so if that is something you want to plan they can help with that.

"Short and Pleasant Stay"

arunkaul02, New Delhi, India 23/11/2019

For those looking for a stay near Rome Airport, this one is an ideal one with good , nice and maintained rooms , having amenities like swimming pools and Gymnasium. The Staff was very helpful and extended courtesy for extending check out time by an hour and also having the facility to secure luggage in case one needs that service after check out time. Morning Breakfast was good one and variety of options. The plus point is pick up facility(Shuttle Services) from Airport at designated places (that can be made more easy with better indications, especially for people from other countries) at a very nominal rates. All in all a very satisfying experience . Keep it up. Looking forward to be there some other time.

"comfy bed"

KerryV189, Diani Beach, Kenya 21/11/2019

proximity to the airport is fabulous, the room was clean and bed was very comfortable, unfortunately was a bit crowded for 2 people with luggage. The bathroom was tiny and badly designed - toilet stuck in corner and very awkward to get around in. The restaurant was really good and food was delicious, both breakfast and dinner. reception staff were very helpful and obliging.

"Great location great food"

User 21/11/2019

If staying in Fumicino area I would recommend this hotel for location being on walking distance from Fumicino harbor where you can find many local restaurants serving amazing fresh delecious sea food, I enjoyed the walk near the harbor area and enjoyed the food experience. The hotel rooms are small, the ground floor is renovated and more spacious, being very near to the airport it can be noisy.

"Nice room but noisy "

Catfish85U, Owensboro, Kentucky 16/11/2019

The hotel is located no more than 1/2 mile from the south end of the Fiumicino airport west runway, so planes taking off to the south fly DIRECTLY over the middle of the hotel at low altitudes! (Google the hotel location and see what I mean!!!). It did seem they stopped about midnight but they fired back up about 4am landing to the North over our hotel. So any planes taking off South (or landing to the North) are incredibly noisy, making it difficult to sleep. If it wasn't too noisy to sleep we would have enjoyed the clean room. It's a bit small though and once you opened the suitcases on the floor you had little room to negotiate your way to the door or bathroom. The hotel restaurant is clean and the staff were friendly. We had pizza and the crust was so tough that we almost needed a chainsaw to cut it. It seems like most Italian pizzas we ate on this trip were like that! They charge 7 Euros for the airport shuttle, which is too spendy if you have a bigger group (taxi is 20 euros).

"Very good !"

saulius_kanisauskas, Vilnius, Lithuania 15/11/2019

Excellent & helpful staff at the reception.Very good breakfast. Nice and clean room. Complementary tea and coffee in the room. They have the shuttle bus to the airport (10-15 mins away). Perfect choice for business traveler.

"Pleasantly pleased"

wstmd, Norristown, Pennsylvania 10/11/2019

We stayed at this hotel overnight prior to our trip home from the airport in Rome. We were all pleasantly pleased. Check in was slow but due to a language barrier. Room was clean, shower was small (seems to be that way in other hotels we stayed at). Coffee and fridge in the room. Dinner in the hotel was excellent. Can recommend this hotel.

"Great Hotel & Location"

rracd15, Los Angeles, California 09/11/2019

I was really impressed by this BW and their great staff. Very conveniently located (6min shuttle from the airport) and also very well priced. I would highly recommend it to anyone looking for a hotel when they have an overnight layover at FCO. 5 stars! Thanks Best Western!

"Beautiful Hotel"

User 07/11/2019

After 20 days staying in residences without AC in the heat of Italy, it was nice to stay at this hotel with amazing rooms, air conditioning and service. With it's close proximity to the airport, we were happy to rest there.

"Great place to stay near FCO Rome airport."

User 06/11/2019

Just a short free shuttle ride from the airport. Room was clean and comfortable and we had no problems with it. The desk people were efficient and pleasant to deal with. The breakfast was not all that great and it cost 15 euros a person. I did complain to wait staff when she asked how the breakfast was and I said my wife just had a coffee and toast an my meal was just so so. She did tell me to just pay for one, so I guess that was ok.


User 30/10/2019

Great value, comfy room. Very accommodating front desk staff. Professional, knowledgeable, courteous. They were very eager to help. Food at the restaurant was good. Would stay here again in the future.


Mountainmax, Churchill Falls, Canada 18/10/2019

Hote was nice but a very small shower, so small I dropped the soap and could not bend down enough to pick it up lol. A few good Resturant and stores close by, not too many flights past midnight. Pay 8 euros for each way on shuttle. Mattress was a little thin

"Clean, quiet, tiny room"

User 17/10/2019

We had our adult son with us so an extra bed was in the room. This left virtually zero floor space. With our luggage we were packed in like sardines in a can. Room was clean and bathroom more than adequate. Restaurant in front seemed to be closed in the early evening. We ate at a well rated Chinese restaurant no more than a hundred yards from the hotel lobby and that was very good. Hotel about ten minutes from the airport and very good shuttle service at no extra cost. Personnel were friendly and helpful but the tiny room was a big negative for us.

"On the way home"

robrenshaw49, Richardson, Texas 16/10/2019

We had been in Sicily for a couple weeks and decided to spend 2 nights at the Rome Airport area. We found the shuttle to the Best Western without a lot of trouble. The driver was very nice. He took us to the Hotel and helped with our luggage. The shuttle is $7euro/person, which is a lot cheaper than a taxi. We used it several times. I had reserved our room on line so checking in was not an issue, the lady at the counter was very helpful. Our room was on the #2 floor, which is really the 3rd floor. Since we had an elevator, it was not an issue. The room was very nice. Just what we were expecting. They have a really nice pool area, but the weather and our time did not allow us to use it. We can't say enough good things about their breakfast buffet. It was over the top with variety and freshness all for $7euros/person. They open the restaurant for supper about 7pm. It is convenient but a little over priced. I would stay here again.

"Find another place"

User 16/10/2019

We were only staying here for a night before we caught a flight home. Being near the airport this is not in the best neighborhood. Wouldn't walk after dark. Pool is nice and inviting. We were a group of 10 and being our last night thought we would go there to hang out till we went to dinner and then bed to catch an early flight. Pulled some couches and chairs together so we could talk. This was on a bit of desk that had a step up that got higher the closer you got to the gate. Several people tripped and almost fell until my wife went down (before she had anything to drink) and fell into a wicker couch. Hotel offered to call an ambulance but it wasn't that bad. They never offered anything else. Need to fix that step. Service was hard to get as the lady working the pool area kept leaving. Rooms were clean but bed was not comfortable, room was hot (all parties in our group said this) and TV barely worked. No creamer for coffee in room. Bathroom shower worked but was hard to operate. Coffee area in lobby was very dirty.

"Lovely Hotel"

Haylsibub, Hitchin, United Kingdom 14/10/2019

We had checked out of our hotel when our flight got cancelled! So we booked our extra night at the BW and were not disappointed. Enjoyed lying by the pool with the mobile pool bar. Nice rooms and comfy bed. Lovely evening meal in the restaurant.


IrishBrazilian, San Francisco 11/10/2019

Small room, nice decor, great pool. Friendl staff. Convenient location to airport if you are getting up early, but way overpriced. Van to airport costs €8 per person. Breakfast not included. Great swimming pool. A/C not working at all. Shower handle was broken. Cheap towels below this hotel level. A few places nearby to eat, gas station nearby (again airport prices!)

"Not impressed"

johnspm21, Deltona, Florida 09/10/2019

Accidentally booked room under same names, same persons for same night several months in advance and made to pay for both rooms! They did not question in all that time of possible error? No questions, just pay and hotel not full. Not good business. Rooms clean and restaurant good.

"Great place to stay!"

Danielle W, Ardmore, United States 07/10/2019

Very clean! Rooms were clean and comfortable. Front desk is very helpful. Shuttle to airport took maybe 10 minutes from hotel. You can hear the plane fly over but when your tired it will not bother you. Bed was very comfortable. Very polite and helpful staff.

"Stayed night before our departure"

747gal, Missoula, Montana 06/10/2019

9/24/19 Three of us and we had a great room, #180 I believe it was, faced the parking lot which made life easier for us, we were so exhausted at that point, we could barely walk! Our room had comfy beds, a giant Jacuzzi, a wonderful oversized tiled walk-in shower & built-in hair dryer. We at pizza at the restaurant at 7p when they opened, then prepared for leaving the hotel 6am. Returning the Rental Car at FCO Airport was tricky; note from the signs which parking structure your rental company is in(took us two times around the airport to figure this out!); enter the parking garage for your company (you will need to take a ticket) and go to the floor specified. There is no one to check you in. We took photos of all sides of the car, and dropped the key in the lockbox slot as the sign directs. Oh, good luck with your carry on luggage; appears the staff are contracted from the airport and don't offer the same level of customer service as the carrier's own employees.

"Amazing customer service"

User 04/10/2019

We had a great experience when we checked in, great staff, Helpful information, quick check in and check out . Alessandro,Luigi, and Michelle were very helpful! Thank you very much for helping our anniversary trip be memorable ! Very clean room, great location , highly recommend!

"Best Western needs an update!"

User 03/10/2019

The room we were assigned had peeling wallpaper, the sink in the bathroom did not drain well and the shower did not close correctly, therefore making a river on the floor. This creating a hazard! The staff was great, however, the room condition terrible. I contact Best Western corporate, they said they could not do anything regarding monetary compensation since it was booked on Expedia. Ridiculous! I WILL NOT STAY AT A BEST WESTERN based on the service received from the corporate office

"Good for business , but don't take the airport shuttle"

TWSbox350900, Solna, Sweden 20/09/2019

Stayed here for two nights. Great staff at reception and restaurant. Rooms ok, good WiFi. The restaurant is good. But the airport shuttle is a mess. They drive fast and not safe. And for the second evening, transfer from airport to the hotel we waited for the shuttle at terminal 3 (Fiumicino airport) for 1.5hrs. There cane shuttle buses but they took other hotel guests in between and said passengers to Best western should wait 10min...which eventually became 1.5hours! And they are damn rude too the drivers. TAKE TAXI!

"Great value"

zeeq1, Toronto, Canada 09/09/2019

You won't get luxury if you stay at this hotel. But what you will get is clean, comfortable rooms and a good nights sleep before your flight. The onsite restaurant has a menu for all tastes and the staff are very accommodating and friendly. There is a nice outdoor seating and dining area which is great when the weather is nice. The hotel staff too are very helpful and friendly. Overall a great option for an airport hotel. I have stayed there in more than one occasion and would book there again. They do have a shuttle and a cab costs about 20-25 euros to and from the airport. Just make sure to ask for a cab at least 40 minutes before you require it. The hotel has to call and reserve it and the taxis are notoriously late. No fault of the hotel staff, just the way the cab company operates.


User 26/08/2019

Great price and location if you depart from fiumicino airport....great price ....excellent service...only 5 minutes away from the airport in roma.For a small charge you can use a transfer from hotel to the airport....great service

"Not shabby-chic, just shabby"

Derek H, Glen Ridge, United States 24/08/2019

the beat-up state of the late-70s room decor was somewhat depressing but the restaurant and pool area were OK... the staff were fairly friendly but on some kind of constant watch you were going to somehow trick them by not paying for something


User 07/08/2019

Front desk personnel was very accommodating and helpful. HOWEVER the room was deplorable (room 130). There was a water leakage from the ceiling at the front door, the room smelled like mildew (probably had mold), the wall paper in certain areas was peeling and hallways are dark and gloomy.

"Seriously needs remodeling. Advertise free breakfast and then told my brother that they could not have it."

User 06/08/2019

This property seriously needs renovating. The beds were like sleeping on bare boards. We were placed in a handicapped room which we did not request. We asked to be moved but didn't move because the second room was not much better. Very dark and dingy. My brother was denied the free breakfast.

"Great for overnight layover"

Marijana A, Winnipeg, Canada 26/07/2019

Hotel was very clean and smelled nice. Location is great if you have an overnight layover, it is about a 6 min drive from Fiumicino Airport. The hotel offers shuttle service for 7 Euro (each way), they drive quite regularly. The restaurant was great and not too expensive, there is also some restaurants and coffee shop just around the corner. Pool was small but nice for a quick swim. The only negative I have was the noise I heard from the neighbouring room, these people were abnormally noisy. But someone came up around 10m to talk to them and it was quiet after that. Planes also fly directly over the hotel, but that's kind of expected when near a airport. Overall great hotel for 1 night.

"Extremely Let Down"

967AshleyY, Avon, Indiana 25/07/2019

I selected this hotel because it offered a shuttle to and from the airport. After walking to the designated shuttle area from the other terminal and waiting in the rain for 25 minutes and no shuttle, we were forced to take a taxi to the hotel. When we got to the room, the one bed was sagging so bad in the middle the third person could not sleep on it, the shower wouldn't drain so we stood in an inch of water while showering and the day we left the toilet just ran and ran and would not flush. The wifi would kick us off more than it would stay connected; extremely frustrating. I will say that we ate at the restaurant and the waiter was extremely helpful, friendly and kind. The food was good and the shuttle in the morning to the airport was nice.

"Great Place for Families"

vchint524569, Coppell, Texas 18/07/2019

Friendly people and great service right from airport shuttle till drop off. Staff gave good information to plan and enjoy a pleasant trip in Rome. Thank you for everything. Restaurant was good but few pasta dishes are not tasty.

"Horrendous Italians running the shuttles."

nic4mic, Tampa, Florida 14/07/2019

I had requested shuttle service to the airport for me and my 2 children. Nowhere on the site did it indicate that it would cost $10 euro per person so that was definitely a surprise especially for such a short trip! Then I arrived right when the shuttle was to leave and was screamed at by the driver in Italian in front of everyone. My children were a few minutes behind me and he continued to yell at all of us. I looked at my watch when we pulled out of the parking lot and it was 6:35 am which meant we were only 5 min behind. Then while driving he made a phone call and was yelling on the phone in Italian, but we and everyone on the shuttle could clearly understand when he said "Americanos." When we arrived at the airport I discovered not all of my luggage was on the shuttle. When I asked the driver where it was he said it was on the next shuttle behind him arriving in a few minutes. I had to make calls to the hotel and after 45 minutes my luggage arrived. He shrugged it off and made us feel like he had done it on purpose for punishment for being late. I hardly think causing us to leave 5 minutes after, is deserving of hijacking our luggage and potentially causing us to miss an international flight that could have caused us thousands of dollars to correct for 3 people. I would not have cared if he had said to us that we were late and had to take the next shuttle, but to keep our luggage was extremely unprofessional and shocking that an establishment would behave like this.

" BEWARE - Mold"

GossipGirl28, Ottawa 12/07/2019

This seemed upon first glance to be a serviceable airport hotel. We stayed one night before our flight out of Rome. We arrived late afternoon and checked in. Upon entering our room I noticed some areas of mold in the washroom where there were gaps in the tile (eg, where the tiles met at the corner or at the floor). I did not think it too bad and figured we were only there for about 12 hours. However the next morning I woke up to find a MUSHROOM HAD GROWN FROM THE MOLD. That suggests dampness and mold that is far worse than what I glimpsed. Stay here at your own risk! We were alarmed and obviously brought it to the attention of Alessandro at the front desk when checking out. He made a big show of finding the maintenance man and showing him the picture I took but did not offer any compensation. Hope we don't develop any health issues!

"As Good As Promised"

Carole S, Arlington, United States 08/07/2019

I didn't have high expectations for a Best Western airport hotel but was impressed with the ratings, reviews, price, and amenities. It was a really great, comfortable, convenient place to stay. I highly recommend it.

"Great Location"

User 03/07/2019

This hotel is very close to the airport. The rooms were clean and accommodated us on our overnight stay. The outside appearance is very nice and the grounds are well kept. The hotel is close to many excellent food places that you can easily walk to .

"Clean and nice.. older hotel"

Cael P, Lees Summit MO. 02/07/2019

Preparing to leave Rome, stayed at this hotel for the night, Good location to close by restaurants. Staff very helpful. shuttle service to the airport was convenient..About 45 mins from Rome but 5 mins from the airport.

"Noisy poolside"

Andrea Mark and J, Raumati South, New Zealand 27/06/2019

We came during a heat wave, to swim and relax by the pool, before flying to Hong Kong. The dinner was lovely, great service, reception staff were very welcoming. BUT, no chance at all of relaxing by the pool. There were 15 or more young girls aged about 10, having a birthday party, screaming, splashing, running all over the place. And they weren't even staying at the hotel; it seems like they were friends of the owners. It was not satisfactory. I asked them to please quieten the screaming and just got cheeky, show off responses. The couple of adults with them were woefully inadequate and totally oblivious to the welfare of the 20 other hotel guests trying to enjoy the pool area It is a shame because of this that we can not recommended as a relaxing, quiet hotel. This noisy scenario may have been a one off situation

"Blame to Go Around"

voyage2inspiration, Westmont, Illinois 25/06/2019

I will share a bit of the blame for my issues with this hotel because I arrived at 1 in the morning and thus did not have adequate opportunity to allow the staff to address them. First, let me say that the hotel is relatively convenient to the airport; although for being only 2 miles away, you have to take a fairly long and convoluted drive to get there. Second, the hotel is very clean and in good condition. Here were my issues. I was there in June 2019. As I mentioned I arrived at 1 in the morning. When I entered my room, it was unbearably hot. I checked the thermostat and it read 78 degrees. I therefore turned it down as low as it would go and went to check my email before going to sleep. I was never able to successfully connect to the wifi, so I just went to bed. Don't be fooled if they tell you that you are getting anything other than a twin bed - anything else is just two twins pushed together without even an effort to keep them from sliding apart. When I got up in the morning, despite the thermostat having been set on 65 for the entire night, the temperature in the room had gone up to 80. As I had to leave early, I simply got ready and departed. So, if you choose this hotel for the convenient location and the reasonable cost, be aware that you may need to push the staff for another room because of faulty equipment in yours.

"We didn't even get the room we booked: NO ROOM"

Liz W, Melbourne, Australia 24/06/2019

We arrived late at night 1 am, as per other reviews : hotel shuttle has stopped , no cabs .. called the hotel to see if they could send a cab to be told “they had trouble with our room “ ie had overbooked / given it to someone else . After multiple phone calls they found us another hotel , 5 mins away and we were charged 25 euros for that! Complete nightmare : AVOID unless it is daylight hours . The replacement hotel HotelSeccy the staff were lovely and we had a Merc back to the airport for 15 Euro.

"Excellent place to stay near airport"

User 18/06/2019

My wife and I selected Best Western because of its location near the airport (we needed to catch a very early flight back to the states) and the price. We stayed two nights and our expectations were exceeded. The service we received was top notch. Francesco and Alessandro spent as much time as we needed to understand which bus to board (about 3 minutes from the hotel) to get into Rome as well as the airport. With luggage you will need transportation to and from the airport. The room was nice, clean and comfortable. One evening we ventured into Fiumicino (about a 7 minute walk) to enjoy the harbor and we had an enjoyable dinner. We were surprised and pleased that Fiumicino some many interesting restaurants and bars on the harbor.

"Awful experience in Rome Airport Best Western - Filthy, Insects"

Traveler23934743483, Philadelphia, Pennsylvania 15/06/2019

This was an awful hotel. While the lobby was nice that's where it ended. The bathroom floor was filthy, and the curtains and the carpet were stained. This is not a four start property. If I were you, I'd stay away. Unless you also enjoy in being in the flight path of a runway so you can't sleep.

"Not the easy stay we hoped for"

boysmom1624, Ponte Vedra Beach, Florida 13/06/2019

We thought this would be an easy place to spend the night as we were flying in and leaving the next morning. It was anything but easy. The airport shuttle, which is 7 euro per person, only comes every 30 min. We waited longer than that and called the hotel twice to make sure a shuttle was coming. No airport cabs would take us because we weren't going to Rome- center. When the bus finally showed up the driver wouldn't let us board and instead took 2 Italian woman who had just showed up. Despite the fact that we were a family of 4 with 2 children. He proceeded to yell at us and told us to wait even though the hotel knew, and told him, we were waiting longer. A second bus finally showed up and both men proceeded to yell at us and about us. Then we finally got to the hotel. The room was old and dirty. The hotel itself is very dark and felt unsafe. The shower was tiny and water leaked all over the floor. Definitely not a worthwhile place to go no matter how close to the airport you are.

"Quick and Easy Location to Airport"

Matthew M, Hong Kong, China 13/06/2019

We spent one night at the Best Western Rome Airport. The shuttle bus service was easy and convenient (but beware it is a paid service). The room was adequate for a short stay and there is a nice pool for those that are keen. There are multiple restaurant options within a short walk of the property and we had a nice dinner for our last night in Italy. Would recommend if you are looking for a convenient hotel for a stopover at Rome Airport or for the night before a long haul flight.

"Excellent for overnight prior to flight"

vkayinno, Chico, California 12/06/2019

The town of Flumicino has a great marina walk lots of restaurants and shops. The hotel has shuttle to/from airport 12EUR and depart as early as 5am. Clean and comfortable room. The restaurant was very good and great desserts.

"Airport property"

Angela P, Wellington, United States 12/06/2019

The Best Western was an excellent airport property with great amenities. The airport shuttle they offered was perfect for our needs. Room was adequate sized, very clean and well appointed. Check in /out process was seamless.

"Stop Over"

Siteseer1, Jacksonville, Florida 01/06/2019

We stayed here the night prior to heading home. It is less than 10 minutes from the airport, they have a shuttle, for 7 euro each, and it just took the stress out of getting from Rome to the airport. The hotel is modern and new looking, remodeled. Breakfast wasn't inclueded and was mainly a continental style, so it was a little lacking. The restaurant has a good selection and was decently priced. The staff was very helpful and friendly. Overal a good stay, though you will hear the big planes, it's by the airport.

"A Pleasant Surprise"

User 28/05/2019

We chose to stay here to bridge an overnight flight from New York and an extended stay at a villa in Tuscany. The price and location were right, and we thought that we could deal with an evening at the Best Western, not knowing what the quality might be. We were very pleasantly surprised by our stay. Easy to find (a short drive from the airport), convenient and safe parking, and a very friendly and helpful front desk staff greeted us. The hotel is quaint, clean, and for the most part very quiet. We took advantage of a more than adequate workout room, and saw that the pool and outdoor accommodations were very nice. However, the crown jewel is the restaurant. We had dinner the night we arrived, and breakfast the morning we left. The restaurant manager, Amro, went far above and beyond to make our time there a delightful experience. The food was fresh, delicious, and VERY reasonably priced. The breakfast buffet was plentiful (far more extravagant than an American continental breakfast!) and well attended. The wait staff was helpful and friendly, and sought to make our experience their one that is not customary at most hotel restaurants. It was far beyond what we could have expected or hoped for. In the end, this was a five-star experience for us, maybe in part because of low expectations, but also because for the price, location, and convenience, this choice is a jewel on Fiumicino.

"Reasonable price!"

clark249, Gibraltar 26/05/2019

About a 10 minute taxi ride (€20) from the airport. Looks good from the outside and the internal public areas were also good but the small pokey room we were allocated was disappointing. For some reason we were allocated a room with disability bathroom which was almost the size of the room! Decor and furnishings were a bit dated but I've yet to find an Italian hotel which has modern rooms, the beds although comfortable were probably the narrowest I've come across. Restaurant/Cafeteria was fine with a reasonable priced breakfast. I guess for an overnight stay (£71) it was OK at the price.

"Filthy , Uncaring staff, screaming noise from restaurant, and gypsy taxis"

Lambdin, Dallas Texas 25/05/2019

Please do not stay here!!! Our room #119 was FILTHY! To top that off we had to listen to a screaming JD and when we called the desk we were told “He's not that loud”” if I can hear him in my filthy room and I need to get up early for a flight 10:35 it is too late to tolerate this!! We asked earlier for a taxi, the desk clerk called a Gypsy Taxi with no meter and we were charged 40€ to go 1.33 miles, when we complained at the desk we were told “shouldn't have been that much”. Apparently someone at this hotel is getting a kickback from the unmetered taxis. This is supposed to be a business travelers hotel, I would consider this anything but!

"Great hotel near airport!"

caddenlori, Bluffton, South Carolina 22/05/2019

We stayed here the night before our departure home. We took the train from Naples to the airport then used their shuttle to the hotel. The shuttle was confusing to find and once it arrived there were many others trying to get on it too. There is also a fee per person. You may do better getting a taxi as it is only minutes from the airport. Rooms were clean .

"Great accomodation"

Shirley D, Brantford, Canada 19/05/2019

We stayed at this hotel on our last night in Italy. Very nice room, convenient airport shuttle, and a very good restaurant with very reasonable prices. Nice 15 minute walk down the wharf to the sea. Very pleased with our stay.

"a welcome respite after a long trip"

User 16/05/2019

I arrived after 18 Hrs & jet lagged. Staff fluent in many languages and pleasantly helpful. Room comfortable, clean & quiet- could not hear outside airplanes overhead . On site restaurant very good- average prices , not haute cuisine. A sit down meal or an easy to do take out to your room, to eat & unwind in peace. Good, ample hot / cold breakfast buffet, not free but price was less than outside breakfast shops . Hotel shuttle 7 Euro, a bargain considering the airport taxis wanted 20-30 Euro "flat rate" to take you the same 1 mile . Shuttle pick up point not well marked- on the "island" between the Taxi lanes and the walkway to the train station. Hotel does offer other shuttles into Rome- again at a reasonable cost. Definitely will stay here again

"Excellent for travelers"

AlexandraG2627, Rome, Italy 11/05/2019

Hotel was nice and clean. Breakfast and dinner were good, large choice for a fair price. Bed was ok and staff helpful. The only thing is poor insonorisation, from my room I was hearing all aircrafts landing.

"Rome is not USA"

User 07/05/2019

.Heating in the room is not working. Breakfast need improvement. It is 2019 so please do something about this. And don't forget to operate free shuttle to and from the airport. The noise from the flights taking off the airport is not musical

"Great Hotel Near Rome Airport"

MaryCuba73, Prince Edward Island, Canada 06/05/2019

The hotel is great, location perfect with few restaurants nearby and great transportation options to the airport and Rome center. We were greeted at the front desk in English by a very nice girl and she gave us our room really quick, she also asked if we will be needing the shuttle next morning and offered a wake up call. Room was beautiful and clean, with a great shower exactly what we needed for our last nigh in Italy. I'll stay there again if I am ever back in Rome..

"Great hotel at Rome Airport"

Pioneer41165924503, New Brunswick, Canada 06/05/2019

The staff was very friendly and helpful with excellent English spoken. There were lots of nice common areas to hang out with friends, in the lobbies and by the pool. The rooms were a bit small but clean and efficient and actually larger than I expected.

"Best Western Rome Airport -- Good Transition to Italy"

ptrisler, Sacramento, California 05/05/2019

We were at the Best Western Rome Airport on 25 April 2019 as we arrived for a week's stay in Tuscany, and then again on 2 May 2019 at the end of our Tuscany holiday. Staff were helpful and spoke english well. Rooms were above average, although perhaps a bit small compared to American standards -- but who cares? We were jet-lagged! LOL We also visited the Ristorante Concorde, which is in front of the hotel part. Excellent food, exceptional server staff, understated elegance. Between the hotel and the restaurant, you absolutely cannot go wrong. It's les than 10 minutes away from the airport. We expect to return here on our next Italy holiday!

"An excellent re-flight overnight stay!"

MartyHadfield, Seattle, Washington 05/05/2019

I arrived at the hotel mid-afternoon for an overnight stay to catch an early morning flight to the USA. The check-in was very smooth ( I had called the hotel for a reservation about 48 hours in advance) and noted that the busy Fiumicino airport noise was about as one would expect with a hotel located near the end of active runway 34-L. During the daylight hours, the jet noise was acceptable in the room. I was very pleased to find that the nighttime noise level was extremely low and not disturbing at all. This is a very clean and excellent hotel - I would stay here again on any trip.

"Excellent Stay near the FCO airport"

User 25/04/2019

The hotel was quiet, clean and the employees were very helpful. Breakfast is available at a cost, as well as a shuttle service to the airport. There are local restaurants, market, and pharmacy within walking distance.

"price isn't everything"

Pasquale G, Woodland Hills California 20/04/2019

Being made to feel welcomed always is much more important. It starts the trip off right. I have stayed at hotel several times. I come to Italy at least twice a year. Lately, it has been more and after a long flight usually around twelve hours, the staff will make you feel better as soon as walk through the door.

"Leaving Italy"

elainedarr2018, Philadelphia, Pennsylvania 20/03/2019

This hotel was a quick decision for a place to stay close to airport. Was clean, small, and noisy. My sister and I shared room. About 8 of us ate dinner in restaurant at hotel since not sure where to go? It was average, nothing special, ordinary food. I think next time will find a place with a little more character.


salthound, england 10/03/2019

As a result of a very late arrival, we needed somewhere to stay at Rome Airport and chose the Best Western. It is a modern functional hotel which has all the facilities you need. It is clean and comfortable and so very suitable for an overnight stop at the airport. It also has a shuttle to the airport (not free unlike most other shuttles I have used).

"Great location, service and staff "

Fisherjames83, Orting, Washington 16/02/2019

Stayed here after our Mediterranean cruise the night before we departed back home. We arrived early prior to check in time and Francisca helped us with no hesitation. Room was clean, cozy and accommodation is was what we expected. Airport Shuttle reserved for the morning flight for a small fee, staff was always welcoming and warm. I'd stay here again for sure!


david l, England, United Kingdom 31/01/2019

Recently stayed at this hotel for one night bed, breakfast and evening meal. Arrived around 5pm and were provided our rooms. There was four of us. The rooms were small albeit functional and what you would expect for this classification of hotel. Meals were to be served in the restaurant within the hotel. We were provided a slip of card for us to show the restaurant prior to ordering to indicate it was for our evening meal. The general layout of the hotel is ok however the area its situated in is a not the best and looks rundown. Upon attending the restaurant we were greeted by the young waiting staff who directed us to a table and seemed attentive. We were provided leather bound menus and therefore handed in our evening meal slips. The leather bound menus were quickly removed and replaced with a small laminated menu with a very limited choice. However we ordered and waited. Lots of patrons came in sat down and ordered meals. The food looked really nice. We waited and waited people came in after us, orderd and were served whilst we waited. After an hour I enquired why the delay but was offered no explanation. Eventually our orders arrived and mine spaghetti carbonara was cold, shrivelled up and very very salty. My friends American Pizza was a pizza base covered with hotdog sausages and chips ? Totally bizzar. The food was awful with no apologies so we left and had to got outside to look for somewhere else to eat. The customer services was incredibly poor and no help provided. They really don't care about their customers especially tourists. The restaurant food served to us was dreadful. I would not use this hotel again. No manager was available either in the evening or the morning when we gladly left. AVOID.

"Perfect for overnight stay"

pasta85, London, United Kingdom 30/01/2019

Great hotel, conveniently located right by the airport, with friendly service to match. Our room was a little dated, but the wifi worked well, the bed was comfy and the showers were powerful and hot - it was exactly what we needed!

"Good Airport Hotel"

Fermatlast, Hampshire, United Kingdom 27/01/2019

The Best Western Hotel Rome Airport is conveniently located for Rome Airport and the the Port town of Fiumicino. The hotel is comfortable with modern facilities and a pleasant restaurant on site. The Port, Mediterranean Coast and many restaurants of Fiumicino are within walking distance.

"For the price we paid - excellent"

Charlie_Osman, Brighton and Hove, United Kingdom 22/01/2019

For the amount the room cost less than 24 hrs before arriving, I thought this hotel was great. It was near the airport, clean, helpful staff and had a nice breakfast. If your looking for luxury, this isn't it. But as a good standard hotel close to the airport with comfy beds - can't fault it.

"Nice hotel near airport "

mluis1, Evora, Portugal 20/01/2019

This Hotel is about 10 minutes from Fiumicino airport. Parking is easy. Rooms are clean and spacious. Bathroom is normal. Area is calm and easy to find when you have a gps. Good for a sleeping night prior to an early flight. Quality vs Cost is well balanced. Would stay again.

"Great stay at the end of a 10 day Tuscany trip"

User 18/01/2019

This hotel was a fantastic surprise. We were booking a hotel that was close to the airport and were not expecting much. The pool and patio is VERY posh and relaxing. The service was friendly and amazing. The shuttle to the airport was easy to book and on time and efficient. We found some very authentic restaurants within an easy walk from this hotel that were affordable and delicious. Although the hotel is not in a scenic part of town it is a great location to stay one night before you fly out of the Rome airport.

"Scam when booking Room with Best Western"

User 07/01/2019

I booked one room prior prior to my trip to Italy. When I arrived at the hotel they had me as registered for two rooms. I was than charged for two rooms. I only stayed in one, reserved one but they would not so anything to credit my account. I have tried to do everything possible to get this resolved but the Best Western is horrible to deal with when you do get someone on the phone. Once they have your credit card buyer beware. This is a scam and they do it. I would never stay at a Best Western Hotel again.

"Decent for the price "

Katie1876, Houston, Texas 05/01/2019

I stayed here before an early flight the next morning. They claim to be 4 stars but I'd say it is the typical American motel style place. Room was clean enough and staff were nice. I took the first airport shuttle of the morning at 430am and had to pay 10 Euro (they tell you 8 and then when I went to pay they asked for an additional 2 Euro for city tax—good thing I still had money left). It looked like you only had to pay for the early morning and late evening shuttles but you'd need to confirm. The town is nothing special but the hotel restaurant, Concorde, was better than anticipated. They didn't open until 7pm for dinner (I had wanted to eat earlier so I could get to bed sooner). I was tired of pizza so chose the pesto gnocchi and was pleasantly surprised by it and how quickly I was served. Not sure I would stay here again but it met my requirement of a budget hotel.

"Great One Night Stay"

TwinTourists, San Fernando, California 04/01/2019

We were here for only one night but it was absolutely perfect. It is located very close to the airport. They offer a shuttle service - for a fee - from the airport and back, but, because we were tired and didn't know where to find the courtesy phone for them to pick us up, we took a taxi. Check-in was a breeze. I had requested a room on the first floor and ours was just a few steps away from the reception area. Our room was just terrific. It looked like it was brand new. My sister and I shared a very comfortable king-size bed. There are night stands on each side of the bed and electrical outlets too. There's also a nice size flatscreen tv. The room was immaculate. You could have eaten off the floor. The bathroom is a good size with nice fluffy towels. Breakfast is offered at the restaurant on site for a very nominal fee. I think it was something like 5 euros. They offer a buffet and you won't go hungry. There was cereals, turkey pastrami and bologna, cheeses, breads, rolls, croissants, cakes and tarts, fresh fruit, yogurt, scrambled eggs with cheese, hard boiled eggs, bacon, little sausages, an espresso machine and juices. This restaurant is also open for dinner in the evening. A special hello to Francesco and Rosanna at reception. They were exceptionally nice and helpful. A joy to deal with. All-in-all, this was a great hotel. Nicer than some Best Westerns in the U.S.

"Safe and easy place to stay near Rome Airport"

Maps03625228388, Belmont, California 31/12/2018

Going as a family to Rome? Need a place to stay overnight? We stayed as a family of 4. Clean. Breakfast lovely (but may be an extra fee.) If you forget your adaptor they have those on loan. They have a shuttle from Rome airport until 10 or 10:30 pm; we arrived later so took a cab.

"Very comfortable hotel at good price"

TiimH, Portsmouth, United Kingdom 22/12/2018

I booked this hotel as it was close to the airport thinking it would just be the usual airport type hotel . But its very comfortable, has good size rooms, a very comfortable beds and warm and clean. The food in the restaurant is also excellent and the service very good


User 12/12/2018

If you are flying from FCO airport this place is a great stay. Very close to the airport. The hotel has good size rooms, very comfortable bed, warm and clean. When we booked we didn't realize the breakfast wasn't included, so better check when you book. However if you want there are couple of supermarkets within walking distance and you can get fresh pastry for the room. Complimentary water is not included, but there is a kettle in the room with some tea and instant coffee. The bathroom provides toiletries and good towels. We were in a room with disabled bathroom, which is fine, but they didn't inform us at the check in and as a person of a medium height there may be some problems with the height of the toilet itself. The hotel also is situated right under the flight path, so be ready to see and hear all the planes landing, but night time it didn't cause any issues. Overall this is a good hotel and our stay was pleasurable.

"Last night in Italy - basic but good!"

mjh1988, Liverpool, United Kingdom 26/11/2018

We opted to stay at the Best Western due to its proximity to the airport to catch an early flight the next day and the need for parking. It was cheap and cheerful. It was a strange mix of old and new, with the hallways in need of an update, but the room (the main thing) being very modern and clean. It wasn't clear if the hotel provided free/paid transport to Rome or Fiumicino Airport and I'm still none the wiser, but we managed to walk to a nearby Terravision bus stop and got the bus to Termini Rome for 5 euro. Overall, a good stay in a very competitively priced hotel close to the airport.

"Comfortable cosy room very close to FCO Airport with some closely dining options."

doc d, London, England 20/11/2018

Location Located about 10 minutes drive from FCO airport. There is a shuttle service offered every 30-45 minutes pick up and drop off and costs 7 euros each way. Within the location is a Chinese restaurant, fast food pizza place and an Italian restaurant. The hotel also offers a restaurant. I used the fast food pizza place that can be sold by the slice, delicious and reasonable- great for take away in the room. To get to centre of Rome or Vatican it takes about 30 minutes by car. Room The room was quite cosy and spacious offering a comfortable double bed with bed side tables with good access to plug sockets. Faces a large TV with cable and various channels offered like BBC news. Small desk with kettle and also a comfy wide arm chair. Overall nice finish in wood with digital AC controls. Bathroom was also finished in wood and offered a large shower cubicle with dove dispenser soap. However there is also Best western branded amenities like body lotion. A bidet is also offered. Quite comfortable and clean room that was quiet. But did hear planes fly over so not fully sound proof but was able to sleep. Facilities The hotel has fast WIFI that worked well. There is also a gym and swimming pool, i think outside though did not see these. They do rent bicycles as well. Plus a large premium restaurant within the building. Was not there long between flights but seemed to offer some good facilities for a airport hotel. Staff Staff polite and friendly including driver. Fast check-in and out. Overall a great option for stay between flights at FCO airport with some dining facilities just outside. Would stay here again. slept well found it clean and functional though desk is quite small.

"Convenience and responsive staff"

binsca, Alexandria, Virginia 04/11/2018

Had super early flight out of Fiumicino airport, so switched to this hotel the night before my flight. Very professional and responsive staff. Even the maintenance staff. The first room I was given had a problem with the bathroom sink. The maintenance man who came to investigate didn't speak much English, but made it clear I would need to move rooms by repeating "another room, another room" so I started to get my stuff together to go down to the desk and get myself a different room, but a few minutes later, the maintenance man appeared at my door and kindly handed me a new key card for a new room. The rooms were clean and attractive, and look like maybe they were somewhat recently renovated, but I thought the elevator and the few common areas I saw looked in need of updating. The wifi works very well. TV reception is good. Water pressure is great. Bathroom amenities and linens are nice. Bed is comfortable. The restaurant is quite good and the staff there is exceptional as well. The shuttle bus doesn't run 24/7. For three or four hours overnight it doesn't run. It didn't start until 4:30 and I needed it between 3:30 and 4 am, so I tried using the MyTaxi app as I had been using in the city, EXCEPT after numerous tries over 20 minutes and no success with the app hailing me a cab I ended up trying Uber and had a car in minutes. The lady at the desk said she could have ordered me a cab that would take a credit card (I wanted to use an app because I had no cash left), but I felt I had more control over the cost of the fare with the app (maybe that's a false sense of security I don't know). A few bad experiences with foreign cab drivers. So just beware if you have a really early flight and are trying to use the MyTaxi app - you may have trouble getting a cab to this location. Overall, I have no complaints with this hotel - I wanted a comfortable room in a location close to the airport for an early morning flight and this served that purpose very well.

"great choice for overnight convenience near the airport"

User 01/11/2018

We stayed here because it was near the airport, and we wanted to be close for a flight the next day. For that purpose, it was a very good choice. The people at the desk were very pleasant and spoke English fairly well. Our room was in building one, the same building as the restaurant and fitness room. There seemed to be other buildings as well, so rather than a highrise building, the hotel consisted of several two floor buildings spread out, giving it a comfortable and relaxed fee. There is also a pool for those spending more time there, but we did not make use of it, and it was probably closed up for the season anyway. We checked in at night and left in the morning, so I did not notice it. Our room was pleasant and looked as if it was fairly recently renovated with carpeting, wall paper and nice window treatments. We had two "twin" beds that we moved together, but these were very narrow twins, so together they probably formed one full size bed. Nevertheless, it was adequate, and the bed was comfortable. The shower was very small, but it did have a rain shower fixture that was nice but not much room to move around in. A large tv provided several English speaking channels, including CNN and Bloomberg. They have their own restaurant, but we chose to walk a minute away to eat at another restaurant on the same street. There was also a Chinese restaurant almost next door and supposedly a ten to fifteen minute walk to an actual town, but we decided to eat close by due to the late hour. They provide a shuttle service for seven euros a person each way. When at the airport, leave terminal 3 from gate 4, cross the street, and look for parking stall 3. I think they run every 45 minutes, but we were lucky and did not have to wait more than 10 minutes. Watch for a black van with no real identification as it goes to other hotels as well as the Best Western. I did not have breakfast which is offered for five euros or seven euros if you book once you are there. However, my husband did and said it was excellent with scrambled eggs, meats, cheeses, cereal, yogurt, fruit, a variety of cakes. etc. He thought that it was well worth the price. Overall, this hotel suited our goal of a pleasant and comfortable place to stay overnight for a next day flight.

"Excellent accommodations and staff"

M7049LJstephent, Niagara Falls, Canada 10/10/2018

Stayed for one night at the end of our Italy trip. Staff were friendly and accommodating. Rooms are clean and comfortable. Ate in the restaurant for dinner; food, service and presentation was excellent. Didn't have breakfast but the set up was quite large and for 8€ seemed more than reasonable. Free wifi worked really well and there is a great looking pool with pool deck that's super clean and comfortable.

"Some surprises"

rnlmcs, Chicago 03/10/2018

Stayed with friends for one night because we had an early flight in the morning. Room is large with a great bathroom. The surprise is that there is a charge for the shuttle to the airport but that is not noted on the website. 7 € is about $ 8 US, okay but the driver dropped the whole bus at Terminal 3 which is a long walk to Terminal 1. Every one was flying out of Tetminal 1, about a ten minute walk after we figured out where to go finally. The driver also broke the pull handle on my carryon so that was fun walking 2 miles ( per Fitbit) to the gate. Second surprise. Little sign in the lobby that we did not see until too late states no personal food or drink allowed in the rooms. That is ridiculous...just saying. Third surprise. No alarm clocks in the room. Do they assume everyone has a cell phone for that purpose. I would never recommend this hotel for so many little irksome things.

Paola C, Direttore at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your feedback. I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. We are sorry to contradict you but that the shuttle is not free is on all our websites and social networks. To book it, contact the reception desk and always remember the cost. For the driver, thanks to the report, we will ask for explanations as soon as possible. Usually the customers are asked the terminal where they have to get off and several stops are made, not all customers are left at the same terminal. On this matter we will take the right measures with the person in charge of the service. We regret that you did not read our directory on the desk where it says that the wake-up service, as now in all the hotels in the world, is available by calling the reception. Best regards.

"If you need a hotel close to the airport this is IT"

brunab960, Tucson, Arizona 02/10/2018

My companion and I stayed at this hotel for two (2) nights, during a layover between the end of a cruise and a flight back to the US. It is a very modern hotel, and there is a restaurant on the premisses. The staff is extremely helpful and friendly. They know how to make a traveler feel welcome. I have no hesitation in saying that if an when I'll go back to Rome this hotel is "home away from home".

"Very pleasant stay."

vdiodati, Toronto, Canada 02/10/2018

Very clean, nice room, beautiful bathroom. Friendly helpful staff. We had a rental car. Appreciated free parking facilities at the hotel. Very close to and easy to drive to airport. Very nice fitness room.

"Good location! but charge for SHUTTLE Bus from airport and it´s not said in the website"

Covadonga A, Oaxaca, Mexico 29/09/2018

It has a good location, with price, but it never saids that Best Western Hotel Rome Airport charge for the shuttle, It must said in its website and we have never choose it. If you added shuttle and breakfast is most expensive than other ones that are better. It´s sad that don´t be clear since the beginning. Don´t go to the restaurant, even pizzas are horrible!!!!

"Close to airport"

User 24/09/2018

I had stayed in the the hotel in the end of September/18 in the last day of the trip due the flight was really early in the morning. Hotel has new rooms but common areas are outdated, the floor that I was were really dirty and need maintenance. The airport shuttle is charged (8 euros per person). Uber costs 15 euros so for more than 2, uber is cheaper. It is a hotel for 1 night only if you want to stay near the airport... apart of that avoid!

"Lovely Hotel With Lovely Clean Pool"

User 21/09/2018

Great stop over and even had time for a did in the pool. Warm welcome and the room was very clean and well stocked. Had room next to lift which was a little noisy but all in all a great stop over. Food was fantastic lots of choices for breakfast and regular shuttle bus to airport.

"flight path of airplanes"

sirex s, Toronto, Canada 20/09/2018

rooms are dated. shower in the washroom is tiny. close to airport and airplanes fly over head. bed a bit squeeky. very pricey given location. youre not even really paying for convenience...... airport shuttle is 7euro each way.

"Nice hotel, excellent service"

peterboggild, Copenhagen, Denmark 19/09/2018

The hotel was a great and convenient short stay for me, and very helpful with everything. Unfortunately I forgot my expensive headphones, but Barbara in the back office found them and sent them to Denmark, she and her colleagues were super helpful during the stay and in the whole process of getting my beloved headphones back. Nice people!

"Fiumicino Rome airport hotel"

rjmorra, San Diego, California 15/09/2018

Hotel is very handy to Fiumicino airport. Great staff! Reception area is up to date but hallways and hotel room very dated and heavily soiled carpeting. The bed and the bedding were fine as well as the bathroom. Not worth the money we paid. Should not be rated four star.

"Italian Style - but Cheap on offerings!"

peter d, Toronto, Canada 11/09/2018

I've been to many Best Western Hotels + Resorts - but this one has style on the first appearance. We needed a 1 night stay before catching a flight back home - at $138 Cdn booked through Expedia - this seemed like a good deal. Why the cheap comments? Well as I learned (and never seen before at other Best Western Hotels) my Best Western membership points didn't count if I booked throught Expedia ??? I was told with the room rate I got - there was no breakfast included for me (this is really cheap) I've never had a best western offer a 2 tier service on breakfasts- depending on what you paid. Thanks to Roberta on the front desk, she at least made us a coffee.Warning to people with long legs - you might not fit on the toilet - the space between the toilet and shower is 12 inches - see picture (room is small) We decided to give the restaurant a try - In my experience- restaurants attached to hotels usually serve up mediocre food in mediocre environments - but with this Best Western I was pleasantly surprised - It was 8pm when we got there - and not many people - never a good sign - yet the pizza was ordered was quite good - even though the crust was slightly burned at the edges. THe Caesar salad we ordered was quite good with nice chucks of chicken in it. All in all we were pleased and would recommend this restaurant. Warning to people with long legs - you might not fit on the toilet - the space between the toilet and shower is 12 inches - see picture (nice pool though)

"Great hotel but hard to get to"

User 09/09/2018

This hotel I found trough Bestwestern and they looked close and are probably the closest hotel in Rome. We arrived at night and could not found the shuttle service bus that the hotel provide so it's was closed for the day. We used Uber to get to the hotel which is perfect because they have different rate and we got lucky and only paid 13€ so check it out before you jump into a taxi and the take minimum 20€ Use the shuttle service on the back to the airport because it's was cheap and comfortable. Mention that to the receptionist they will help you. Walk it's not an option because it's way hard to get to specially with bags. The hotel it's awesome, they have breakfast, gym & pool. We only stayed there for 12h but the beds was great, breakfast better then the Italian standard. Gym was small but enough. The staff was great and friendly, great check in & check out. Let me know if you want me to visit something else in Italy. If you want to see more pictures from my trips please check out my Instagram/whaatzzupp Thanks for reading, Until next time see you soon! Hotel: **** Staff: **** Facility: *****

"Newly refurbished nice place to stay"

Jason C, Decatur, Georgia 04/09/2018

We stayed here the night before our 7am flight out of Leonardo da Vinci Airport less than 10 minutes away. Be aware that if you want to check in before 2pm, you must pay a €25 fee. We had just got off a cruise ship at 7am, so we gladly paid the fee. We also paid €130 for hotel arranged transport from Civitavecchia to the hotel which turned out to be competitive. Why there is NO train service between Civitavecchia and Fiumicino is beyond me. Our room appeared recently refurbished, and was quite nice. The bathroom and shower were large and impressive. Air conditioning worked well. The Sunday “breakfast” was mediocre, and the coffee machine did not work. The new pool area was nice with an infinity pool. The sound proofing is poor. You can easily hear traffic as well as aircraft taking off over the building inside the room; this was the only disappointing aspect. We took the 5am shuttle from the hotel to the airport the next day for €8. Even with all the extra charges for early check in, “brunch”, and transport, it was still cheaper than the airport Hilton. I would probably stay here again.

"Avoid if Possible"

John P, Edinburgh, United Kingdom 02/09/2018

The hotel rooms are tired and run down. About what you'd expect from an older airport hotel. Staff are ok. The main problem is the airport shuttle - despite reading their website and calling them, I could never find it from the airport. The pickup location had changed and there was no sign posting of any kind, so you're at the mercy of the greedy local taxi cartel which also picks up from the same location. Then on the way back the hotel runs the shuttle infrequently and actually charges you 7 Euro each way! Total ripoff for a bad service.

"Not Very Hospitable"

User 06/08/2018

This hotel is convenient to the airport so good for an overnight upon arrival or before a flight. The front desk was very unfriendly and not at all hospitable. They paid no attention at all to our requests. We arrived a little after 10:00 AM and could not check in, but I informed them that we had only 2 people instead of the 3 guests that we quoted in our reservation. When we came back after 2:00 to check-in. They sent us to a room for 3 (midgets) and then got huffy when we advised them that we need a room for 2 onnly with seperate beds if possible. The very same man that I spoke with before said that they were not aware of this and treated us as somewhat lesser human beings. The following morning we went to breakfast arriving just 15 minutes before it closed. They were already tearing down the buffet and took things away right from in front of us then started cleaning while we were eating. The whole expereince left feeling as though we were totally unwelcome. Only the housekeepers were nice.

"Stay somewhere else!"

Anders F, Stockholm, Sweden 04/08/2018

After a four hour drive and returning cars at airport we really looked forward to a cool swim in the pool. 34 degrees ouside and our kids needed a swim. On on arrival staff at reception told us the pool were closed due to a private party. At that time no one was using it but I guess later during the day. Receptionist only said oh it' s not my fault, you can fill out a complaint form. I just don't understand how that would have helped us to use the pool? When asking for the manager she said that since it is weekend he is off, in most hotels there's always someone responsible at all times. They must have known about this some time ahead and they could have emailed the guests so we could cancel booking and find snother place but no info at all. Other than that our double room was very small and breakfast not more than ok. I e-mailed hotel 3 weeks ago but no answer.

"More than good for airport hotel"

MaxPeen, Rotterdam 13/07/2018

Stayed here for one night only. Came in after midnight quite a big hotel. Parking is not much but we managed to get the last spot. Quite large hotel with several buildings partly interconnected. We stayed in the old part which was pretty dated but clean and well maintained. However the design was old. Room is of average size but quiet and the beds are good. After a short night I attended breakfast. Take a good look around because one part of the buffet is on the other side off the room in the restaurant. Noticeable but with my short sleep not for me. Buffet is a average but good buffet. It has all you need. Great about Italy is that you can order the good good good espressos and cappuccinos. They are sooo much better than any of the machine coffee. And this hotel was no exception. Been only on the Wi-Fi shortly. But it seemed ok. Anyway we checked out and continued our journey. Just a good airport hotel. Nothing fancy but also nothing wrong! Oh and it has an outdoor swimming pool and indoor fitness.

"Good luck finding the shuttle bus. "

Speecha65, Melbourne, Australia 12/07/2018

We had a horror time trying to get to the hotel from the airport. Its over 3km from the arrivals terminal so you need transport. Their information page states they have a shuttle service from the airport but good luck finding it. The phone number wouldn't connect and when we asked airport information they said that it was a private shuttle so you need to contact them yourself. We ended up taking a taxi for 28 Euro for 3 people with bags. Reception advised us that it is difficult getting the shuttle (??) because you have to go to Hertz and book it there(!!) Well that's a convenient service- not! To top it off it costs 7 Euro each. Rooms are modern and comfortable.

"Overnight for early morning flight"

hestradas, Haymarket, Virginia 08/07/2018

Pleasing Hotel with friendly staff, updated checkin area, outdoor pool and onsite restaurant. We only stayed for an early morning flight and were happy with our clean spacious room for 4. My children enjoyed some time splashing at the pool before we at some pizza at the onsite restaurant. Perfectly suited our needs.

"Expected More from Best Western"

Gwen V, Montclair, NJ 06/07/2018

SO, decided to stay in an American chain near the airport as wanted good air air-conditioning and TV for our last night in Italy. Well, that was a huge mistake. Check-in went well. Cool and inviting in the lobby, friendly staff with great English skills (although we understand some Italian, so not critical.) Got assigned Room 219 and the first clue was that the halls of the building were HOT. Not warm, but HOT and stuffy. Got to the room and the phone was ringing. The person asked if we'd complained about the A/C; we hadn't. YET. Our room was tiny and the A/C was not turned on. The shades in the room were open but the windows were closed. It was past 6pm and the sun must have been beating down on the building all day. It was over 36 degrees Celsius (97 degrees Fahrenheit) outside. We turned the A/C on and waited about 20 minutes but there was no sign of cooling unless you stood on a stool and put your hand an inch from the one vent. Then and only then you could feel a modicum of cool (not cold) air. We called the front desk and a wonderful porter came within 5 minutes and said that it was working but slowly. I respectfully disagreed and went to the front desk to change rooms. The woman was very sympathetic and found us Room 232. This room was also HOT, but at least had a French door to a balcony and was facing east so wasn't subject to that hotter afternoon sun. The A/C was similarly useless, so I took a cold shower and we went out for dinner. The porter kindly suggested a nice restaurant in town. We came back about 3 hours later, all the while while the A/C was supposedly cooling down the room. The temperature hadn't changed one bit. Still 90+ degrees in the room. We opened the door and it was only 85 degrees outside, so a small improvement. Watched World Cup soccer, fell asleep and just glad to get home the next day. The staff did their best with limited resources and were doing what they could, but the facility wasn't up to any standards with regard to basic comfort in the heat of summer. Just don't stay here unless it is winter time.

"Close to the airport"

User 08/06/2018

We needed a hotel close to the airport in Rome for just one night after a tour of Italy. This was a good choice. Clean and comfortable. Shower was a bit small. This is actually an older hotel that they have added on to, and the new part - which is the lobby and pool area, is quite modern. The rooms are in the older part. The hallways were very dark. We were traveling with seniors and the dark hallways and small bathrooms were a challenge for them. We did eat a quick dinner at the on site restaurant. Service was slow, but the pizza was pretty good. There was a reception going g on at the pool area so I think the staff was trying to do too much with not enough people. The real bright spot here was the airport shuttle. They had a clean van, were on time, and had a built in step stool for the senior citizens traveling with us.

"Save yourself time and money -stay at the Airport Hilton"

TravelerP123, Texas 01/06/2018

Do yourself a favor, don't stay here. Bad A/C in rooms, $10 per person for a shuttle fee, uncomfortable beds and dirty room. No thanks. By the time I paid their add ons, could have stayed at the airport Hilton. In case you are thinking about taking a taxi, they all charge MORE then the shuttle. I've traveled all over the world and never experienced this from an airport hotel. Avoid this place.

"Unexpected comfort"

meb91, London 31/05/2018

I was here for just one night before leaving the area. It is a 15 minute walk from Termini, pulling a suitcase. The rooms are large with a bath/shower and good air conditioning. The breakfast is very comprehensive with attentive staff ready to provide fresh coffee.

"Clean rooms ,Inconvieient Restaurant hours,Pay for Shuttle to Airport."

irelandj02, Middleton, Wisconsin 28/05/2018

Nice staff,clean rooms. Very glad I didn't take the train from Naples to airport and call for shuttle.7euros each one way...train 14 euros each...Just take a taxi and be sure its the “real” Rome taxi,basically same cost.No restaurant availability until 7PM after. Long day....Pzza place around the and a convenience store with food.


Adoug2015, San Diego, California 27/05/2018

We spent a night here prior to our early morning flight leaving Rome. It does have a shuttle for fee (about 5-10 Euros less than the taxi fare) but the shuttle does have some limited hours, unless you request a pick up from the airport, so check into that first. (we ended up taking a taxi to the hotel, as we arrived at the airport in the morning and the shuttle didn't start its pickup runs until 1pm.) Beside that, the hotel was very clean, our room was updated, the service at the desk was effcient, and we were able to walk to the harbor where there are many restaurants and a supermarket along the way. There was overhead airplane flight noise intermittently, but it stopped by around 11pm and didn't wake us overnight. It was a good option for the price, and we were able to take the 5 am shutlle to the airport the next morning.

"Double charged for breakfast and claim they can't refund *BEWARE*"

Lionel W, Perth, Australia 23/05/2018

Whilst the stay was fine they charged us twice for breakfast. First they claimed that they had not, then admitted their mistake and offered to send a cheque because they could't refund my credit card. Then offered a $25 discount to stay in one of their hotels again. I know another has suffered this fate and doubt that it was accidental.

"Decent hotel. Terrible customer service. "

User 23/05/2018

My wife and I booked a room here to make traveling to the airport for an early morning flight easier. The price was fair for the room, however once all the additional fees for transportation to the airport and the "free" breakfast it would have been cheaper to stay at the Hilton at the airport. Customer service and reception desk are not helpful at all. The onsite restaurant charges outrageous prices for lowsy food. We are extremely dissatisfied with the experience and will not be staying here again.

"Convenient "

Jon L, Rothesay, Canada 22/05/2018

This was our second stay at this hotel conveniently located near the airport. We used the shuttle service from and to the airport as well as the shuttle into the centre of Rome. Rooms are small but clean. We did not have hot water either day which was a nuisance.

"Decent Hotel. Staff Did Nothing to Help. Don't Do It."

User 21/05/2018

We were there for 1 night. Early check-in costs $25 euros. Shuttle $20 euros..if they actually answer or don't hang up on you 3 times and you have to take a $50 euro taxi back. The shuttle didn't even drop us or the passengers close to our destination (Colosseum). The staff was not very helpful and over charged us. Shuttle cost of $24 euros each way, for two people. We didn't take it back and we didn't even get to our destination in the first place. They blamed it on us that we couldn't speak english well enough? I'm from North Carolina haha. I travel the world for work and this was my girlfriends first experience and Italy let us down huge.

"Quick overnight stay"

aussiepom53, Newcastle, Australia 19/05/2018

We chose this hotel that is near to the airport as our flight was a late one en route the next day to Sorrento. Staff very accomodating and helpful, rooms fine, breakfast ok. Managed to get the last shuttle from the airport to the hotel. Would we stay here again? Yes.

"Great choice!"

User 15/05/2018

We needed a place to stay near the airport for our first & last nights in Italy. It took a few minutes to locate the shuttle location at the airport as this had changed recently but, we soon found it - right outside the exit door in the central aisle where all the minibuses pull in. Price has gone up to 7 Euros each way recently. The hotel staff were super friendly and helpful. Our room looked brand new so may have been renovated. It was a bit small (hence the 4 stars) but very clean, comfortable beds, windows that opened (yeah!) and a little balcony. It was late so we ate at the adjacent restaurant where you can charge to your hotel room. Lovely meal for 2 of seafood risotto, spaghetti al console, bottle of wine & water all for 50 Euros. The breakfast buffet was also excellent and only 7 Euros each. There are several other restaurants walking distance from the hotel so we may try one of these for our final night next week.

"A Last Night in Rome Option"

Michael M, Chicago, Illinois 07/05/2018

We tried to find a hotel close to the main Rome international airport to make our preparation for flying out the next morning easier. The Best Western seemed like a nice choice: reasonable price, photos looked good, decent reviews, airport transportation available, very close to the gates. Good choice by us. Plusses: In addition to the above, there's a restaurant on premises, though I'm not entirely sure of its ownership relative to the hotel. Room was clean and seemingly either new or renovated. Negatives: Charge for airport transportation, odd layout for hotel, irritating music played on outside speakers that blared into our room, some rooms are noisy due to proximity to road and sidewalk. All in all, I'd probably stay here again but would ask for a room not in the 1980 numbered series of rooms.

"Reasonable "

Yaronlevi, Haifa District, Israel 02/05/2018

Close to the airport, reasonable mainly for that. I stayed for few hours only. The rooms are small and old fashioned. Air conditioning didn't work. Besides that it sufficent enough. The staff were nice and polite

"Next time I will choose Hilton"

User 23/04/2018

Best Western is usually a nicer than average place to stay, but not this one. There was veranda renovation above us with plaster raining down into our veranda. They moved us to a (smaller) room across the hall and there were cigarette butts on the floor of the veranda (nonsmoking room so apparently an ash tray was not provided to the previous guests). Even though the hotel has air conditioning be aware it is not available in April! The room was stuffy and warm and maintenance had to come to get the window open for us as it was not functioning correctly. Additionally, the hotel did not have a fan we could use for sleeping with the window shut to block outside noise. We never could find the airport shuttle to the hotel and couldn't get clear instructions on where it was. Very frustrating! Next time I will stay at a Hilton where I can have A/C in April if I want it and the airport shuttle is free and convenient.

"Very nice stay once you get there"

Gay O, Hayward, California 22/04/2018

We needed just one night before picking up a car to visit Italy. This Best Western was an excellent choice. The staff was extremely helpful and very pleasant. The room was comfortable and clean, the bed was very comfortable. The breakfast was amazing. Lots of choices - bacon, sausage, eggs, ham and cheese, many fruit and juice choices, loads of pastries, coffee, etc. Our only problem was finding the shuttle at the airport. Due to construction the pickup site has been changed, BUT the directions on the automated phone message sent us to the old place. Very confusing. Took calls to the hotel to finally get correct instructions. It cost us a lot of time.

"Very hot room! Staff excellent though!"

HappyHols320, Hong Kong 19/04/2018

From a positive point of view I would like to say that all the staff at the hotel were lovely. Check in was fast, friendly and efficient and we had a nice meal in the hotel restaurant where staff again were great. We really appreciated that restaurant manager Amro took the time to have a chat with us - a very charming and courteous gentleman. It would be nice if lights could be dimmed a little in the restaurant during the evening to improve the ambience - the bright lighting made it feel a bit like a canteen! Breakfast was plentiful and good value for money. Based on staff performance I would have recorded a Trip Advisor score of 5 I have however recorded an overall score of 3 for the hotel based on our experience in our room. We found it incredibly hot and the air conditioning unresponsive. We had to have the large window open just to make it bearable and consequently had the noise from the flight path to contend with. Our toilet flush was very temperamental and the shower head was hanging off to one side and sprayed the bathroom with water when we first turned it on. My husband had some success trying to tighten it up which did help. Apart from the above points the room was very clean and the bed comfortable.

"Excellent staff / Stuffy room"

2luv2fly, West Jefferson, Ohio 19/04/2018

Hotel staff and location was great. Very good breakfast (5 Eur). Worst part was there was no A/C. We were told that they were not allowed to turn on the A/C this early (April). Our room was warm and stuffy. Only way that we could get any ventilation was to open our balcony door and window. This was not a good remedy as this is an Airport Hotel that is directly under the flight path of arriving and departing aircraft. We had to leave door and window open all night which left us feeling less than secure.

"Great Customer Service"

Jeanne T, Temecula, CA 07/04/2018

My daughters stayed here after arriving in Rome for one night to catch the train out of the Rome airport to Sorrento. One of my daughters left her passport in the hotel room and was not sure where she misplaced it. When we called the hotel, we were happy to learn that the maid staff turned it in and it was safely being kept at the front desk. We were so relieved that it had been found and we did not have to waste time (and Money) going to the embassy to replace it. Luckily we were still in Rome when we realized it was found there. We were so grateful to the staff and Monica (I believe that was her name) that retrieved the passport for us. My daughters enjoyed the accommodations. Clean hotel and close to the airport. Be aware that the shuttle from the airport is not free but much cheaper than the taxis. My girls' flight was delayed and they missed the shuttle because it stopped running at 10:30 pm. One taxi driver wanted to charge her 40 Euros because he knew their shuttle was not running. Luckily, my daughter told him to take a hike and she found another guy that transported them for 20 Euro (which is still a lot seeing that the hotel is only about 4 km away). So be aware of the scamming taxi drivers! It's like Tijuana ... you have to barter! I believe the shuttle is 6 Euro per person so they only paid 8 Euro more for the taxi. I was just grateful that they made it back safely to the hotel that night and the passport was found! Thank you Best Western! Only recommendation is to run your shuttle for 24 hours to avoid the scamming taxi drivers!

"Overnight "

Myriam G, Miami Lakes, Florida, United States 02/04/2018

No public transportation close by just their shuttle which comes every hour (8 Euros) and high way robbers for taxi. We have been waiting for 1.5 hours and no one has showed up. Hotel was nothing to brag about. Stay away

"Good for airport stopover"

User 29/03/2018

Decent hotel located within 10 minutes of Fiumicino airport. Connected by regular shuttle bus at cost of €6 per person one way Rooms are decent size and are clean and comfortable Surprisingly, (for an airport hotel), the restaurant (for dinner) is very good with a reasonable choice available Nice pool and fitness centre also available If you are literally overnighting in Rome choose this for a good option without going into the city

"Convenient to FCO"

rl6005, Washington DC, District of Columbia 29/03/2018

Spent one night before an early flight from FCO. The hotel has a shuttle for 6 Euros each way and is only a 5 minute ride. Although the website and recorded message says to find the shuttle at mini-bus slot 16, the mini-bus positions are under construction and not available. There is no sign stating this and I had to call the reception to find out the pick up was between doors 4 and 5 in Terminal 3. It is also difficult to identify the small bus as being from Best Western. The room was nice and the restaurant was ok but not great. They had a large group (30 or so) of young people in the restaurant the night I was there. I was told there was no pizza available. Then the young people arrived, they were immediately served pizza. So, I guess all the capacity for making pizza was reserved for the large group. That wasn't a big problem for me and I understand they were trying to take care of a large group. All in all, I recommend the Best Western if you are looking for a place near the airport.

"Francesco and Staff saved my trip!!"

LOVEAkumal3, Phoenix, Arizona 14/03/2018

My trips to Italy are usually stand by and this one ended up being crazy due to not making flights TO and back out of Italy. The staff at B.W. were so so nice, caring and accommodating, that I simply can't wait to return. I had last minute changes and needed shuttles and help and Francesco was just outstanding!!! I would have literally my mind if he hadn't helped me. So, besides the hotel being immaculate, my emphasis lies on the great customer service, friendliness and solutions offered by Francesco and the staff. I will highly recommend this hotel to my friends throughout the world as well as my friends at the airlines!!!!!!Shuttle was also very, very well organized. Special thank you to the drivers!!! Thank you so much!!! I will be back and please, if you ever come to Arizona, let me know!!! ........Carmen

"Great Stay"

Gabriel P, Marina di Nocera Terinese, Italy 10/03/2018

Great place to stay in Rome close to everything and the staff are very pleasant. I stayed at the Hilton several times and the service was very poor, I am now Best Western customer, and this location is exceptional

"Overnight stay due to flight cancellation"

Jess D, Northampton, United Kingdom 03/03/2018

Easyjet booked myself, my husband and our 2 friends into this hotel due to a flight cancellation. They charge a city tax per room like everywhere in Rome. Room was clean and there was an adequate supply of towels and toiletries. The hotel is 5 minutes from the airport and a shuttle will cost around 6-8 euros per person one-way. We took a taxi for 4 of us as was cheaper to do so, still costing 20 euros which is a rip off but Rome charges you to sneeze so what else do you expect? Staff were polite and there is tea and coffee in the room (minibar also available). Didn't try out the pool as the freak weather we have just experienced meant that I was not travelling with my costume, but it looked clean enough. Note that an advertised queen-size bed is effectively 2 single beds pushed together (not a queen size in my opinion due to the risk of falling down the gap should you wish to hug during the night). Mattress was firm and pillows were, well, pillows. Overall a swift and pleasant stay at your standard airport hotel, if you want a comfortable and clean place to spend the night, this will be fine. P.S. If you walk towards the harbour there are lots of restaurants and places to eat/drink and I hear that the fish is especially good.

"A decent room and breakfast at a very good price"

rthomp4435, London, United Kingdom 21/02/2018

Having followed the instructions (from the hotel's website) I easily found the shuttle to the hotel, for the 10 minute journey. I was a little confused as to how to pay for it but it was simply added to my hotel bill. I received a friendly welcome and booked the shuttle for the next morning before heading to my room. The room was comfortable and clean. The bed was firm, which suited me, and I slept well. I didn't time my breakfast very well as there was a young rugby team, with their parents, already at the buffet. If I hadn't had a flight to catch I might have waited for them to leave but as it was the staff worked hard to keep on top of replenishing the food. There was a fair range of options available and the quality wasn't bad. As I hurried my breakfast I was actually ready in time for an earlier shuttle, than the one I'd booked, which I switched to without any fuss. This was a clean, comfortable place to stay with a decent breakfast for a very reasonable price. The idea of a shuttle not operated by the hotel gave me reason to pause to think, before booking, but it was straightforward and everything went to plan.

"OK value for service-challenged city"

DKYoga, Los Angeles, Ca 04/02/2018

To be fair, this was only my second short trip to Rome, and I find FCO to be an incredibly frustrating and poorly managed airport relative to other international airports. Therefore, I cannot completely fault the Best Western for the lack of transportation options to its property, despite the fact that it is only a 5-7 minute drive from the airport and bills itself as an “airport” hotel. *Firstly, the hotel shuttle's final airport departure is at 10:30pm (22:30), even though the hotel website says 22:00. No luck if your flight arrives later, and the airport's Information Counter is useless. *Secondly, do not attempt to take Uber, as the app seems to confuse the pick-up point; I stubbornly waited TWO HOURS for an Uber driver to finally arrive (it was the third driver, after two previous ones mysteriously canceled on me). *Thirdly, the hotel shuttle charges 8-10 euros one-way for this short 5-7 minute drive, which is cheaper than Uber but still feels like a rip-off for such a short journey. Clearly, airport hotels in Rome have no incentive to provide added value for customers by offering something so outrageous as a FREE shuttle; this type of fee is common. Check-in: Once I arrived at the hotel past midnight, the female front-desk attendant was helpful, efficient, and kind. Check-in was efficient, and a wake-up call was arranged and executed as promised. The building layout is awkward, as I had to go outside to an adjacent building, walk down a short flight of steps and up a small elevator and through a fire door to get to my tiny room. En route, I noticed the hotel's small but functional mini-gym, which appeared newish and clean, though I did not have time to use it. The room: I'm accustomed to small hotel rooms in certain cities and countries, and apparently small is the norm for Rome as well. Small is fine >>IF<< it is combined with efficiency and functionality, which are things this hotel needs to improve significantly. Cons: *Only ONE electrical outlet for my mobile devices in the main room *Broken light over the bathroom mirror *TV perched high above the armoire, just a few inches from the ceiling but not angled properly for viewing from bed *No complimentary water *Very slippery bathroom and shower floor *Confusing light switches *Dated decor Pros: Paid-in-advance, off-season rate was $53/night Free wi-fi Front desk offered to print out my boarding passes Gym and pool available Conclusion: if you are already accustomed to the inefficiencies and drawbacks of Rome travel or are traveling off-season, I imagine this hotel represents fair-to-decent value for a quickie airport transfer. If you're a newbie to Rome like me, staying here feels like booking a “Basic Economy” fare flight — it's good value if you keep your expectations low, and expect to pay for extras. If the rate goes above $100/night, look for other options.


DonnaWolf7, Rowland Heights, California 03/02/2018

What a great hotel!! Location was wonderful, because we could get a shuttle to the airport for 8 Euro. Breakfast was free. They were very friendly and eager to answer all of our questions. The room was very nice! I would highly recommend this hotel. I will stay there again, and it was very reasonable.

"Good stay"

User 03/02/2018

Due to close proximity to airport we chose it , and indeed stay was good ... We checked in quite late and were tired so couldn't enjoiee it bit more , but the stay was good would definitely choose it again .. :)

"Overnight say due to late scheduled arrival"

mike_at_shovelbarn, Bridgwater, United Kingdom 17/01/2018

Lovely welcome to Italian style. Room smallish but very suitable for one night, everything we needed good shower, comfortable bed. Very good breakfast and transport back to the airport. All worked very well. One small point the airport pick up point is a little bit of a walk and on the right and side. We missed it and had to ask. The drop off point is by the checkin desks.

"Last night in Italy!"

Hugh C, Mooresville, North Carolina 13/01/2018

My wife selected this hotel because of its proximity to the airport. The staff were very professional and the rooms were very modern. Several restaurants and bars were within walking distance. The next morning we got on the hotel's shuttle to the airport - it was perfect last night!

"Excellent choice near airport"

Doru C, Iasi, Romania 26/12/2017

Located at 2 km from Fiumicino Airport, it's a good choice when your flight is cancelled. The breakfast is OK (for Italy), the staff is very helpful. I saw an outdoor pool - not very useful in December but, probably, good during the summer.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your rating. We really appreciate your feedback. Best regards.

"Excellent choice for airport access"

User 15/12/2017

Best Western Hotel Rome Airport We recently enjoyed a one-night stay at the Best Western Rome Airport before departing on a morning flight. The hotel shuttle bus from the airport and return the next morning was convenient and efficient. Our room was small but well furnished, including a very comfortable bed and a large bathroom. The busy hotel restaurant, accessed from the outside, was a welcome sight after a long train ride. The menu choices were many and varied. Our dinners were excellent, as was the service. This airport hotel is an ideal choice for a good night's sleep before a flight. It is very clean and quiet. We won't hesitate to return if we are flying into or out of Amsterdam in the future.

Paola C, Guest Relations Manager at Best Western Hotel Rome Airport, responded to this review
Dear Madam, thank you for your feedback. We really appreciate your rating. Best regards from alll the staff.

"By far the most miserable hotel experience we have had in years"

CaribbeanDreamer, Washington DC 27/11/2017

We may have made a mistake and accidentally booked two rooms instead on one. We arrived fairly early 1400 hrs and tried to cancel the extra room and were told we could do that for the second night we booked but not the first, we had to pay a one-night penalty. SO the next day I check out of the extra room and they said we had to pay for the full two nights. The hotel was nearly empty in late November, so it is not like we were taking a room they could have rented out. I requested tired to talk to the manager, a person named Maximo, but he was too lazy and cowardly to face an unhappy customer. The terrible management response was just the first thing bad about this place. The room's carpets were worn and had ground-in dirt. Not enough toilet paper was provided. No hand soap was provided. Though close to the airport, they have an airport shuttle you have to reserve in advance and which they state costs six euro each way per person. I'll bet there is a luggage charge too, though this is unstated. We went to their restaurant and it served smelly old prawns over ravioli. STAY AWAY!

Paola C, Guest Relations Manager at Best Western Hotel Rome Airport, responded to this review
Dear Guest I am very sorry to read your anger towards us. This is evident from everything you wrote, including many untrue things. We are a 4-star hotel, it is not plausible to say that there was no soap present. Our courtesy line includes everything you need. We try our best to ensure guests a pleasant stay. Unfortunately we can not do anything about non-refundable bookings because we pay a commission. As for our restaurant, we have never had any complaints about the freshness of our products. Best regards.

"An excellent place to stay for the airport "

User 24/11/2017

Just a short ride from the airport what sets this hotel apart is the service They are just so helpful The restaurant is also very good The rooms are more than adequate with a good desk to work at and a useable shower room I have stayed before and will stay again

Paola C, Guest Relations Manager at Best Western Hotel Rome Airport, responded to this review
Dear guest thank you for your rating. We try to do the best for offer you a pleasent stay. Best regards from all the staff!

"Great Choice for Travellers!"

User 21/11/2017

Excellent staff. Thank you Francesco and Alessandro! This hotel is a most convenient, comfortable and welcoming hotel for any one flying in or out of Rome. The restaurant is right on site and offers good food in a casual setting. An airport shuttle is available and there is also lots for room for parking.

Paola C, Guest Relations Manager at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your rating. Your satisfaction is our priority. Best regards.

"Nice hotel and great parking deal near the Rome airport"

susanievans, Atlanta, Georgia 18/11/2017

I was flying in and out of Rome during two trips and was able to leave my car at the hotel for a 4 Euro a day price and then one night was free when I stayed there for a very reasonable rate. Paid shuttle service to the airport, friendly staff.

Paola C, Guest Relations Manager at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your feedback. We really appreciate your rating. Best regards from all the staff.

"Hotel OK Restaurant Excellant"

James H, Goshen, United States 16/11/2017

Stayed at the Best Western Hotel which was convenient to the airport. The shuttle service charged eight euros for the four minute trip, it was not included in the price of the room. The onsite Restaurant was exceptional, the food was surprisingly good and the service and attention was refreshing to say the least. Amro, the manager made our evening. A true gentleman who made the stay worthwhile

"My husband and I stayed at this hotel on 31st August, 2017."

mukherjeerupa79, Wappingers Falls, New York 06/11/2017

At the front desk we met Francesco and Roberta. They were very helpful and pleasant. They answered all our questions very patiently. Our room was neatly organized, and clean with a beautiful bathroom.This hotel is close to the airport and they have a shuttle service to and from the airport. Our overall experience was very good.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your feedback, your satisfaction is our priority. We really appreciate your rating, best regards.

"Nice Hotel with Poorly Maintained Rooms"

Y7923BLgordonc, West Vancouver, Canada 06/11/2017

This hotel may maintain a 4 star rating because of its facilities, which were fine. However, the first room we were assigned was very Spartan with huge stains on the carpet. The second room was just as Spartan, but the carpet stains were smaller. When we checked in the room temperature was 27C (or 80F). However, the hotel had turned off the air-conditioning as it was now considered winter. We could open the window, but we were right under an airport flight path. I should have known that its a bad sign went you check into a hotel and find earplugs in the bathroom.

"Nice stay"

Blueblee, St. Catharines, Canada 05/11/2017

Nice clean facility, pleasant & helpful staff. 10 minutes from the airport, we used the shuttle at 6 euro each. Great stay for a night, right over flight path of the airport but not that distracting. We would recommend.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your kind feedback. We really appreciate your rating. Best regards.

"Decent hotel"

cannicUk, UK 31/10/2017

Top tip: book a room in the new wing at the back of the hotel, away from the road. We had a balcony room right at the front by the road, and it is a busy road. However, the room, whilst small, had all we needed -including a tea tray - yay! Bathroom had recently been refurbished (tile cement left on the tiles) and the spacious shower had good water pressure and lots of hot water. No shelving anywhere to put toilet bags though - some basic toiletries provided. Comfortable bed and the overhead flights seemed to stop around 11pm. Could use a little more attention to cleanliness and room décor a little tired. You can use the PC and printer and print out check in/boarding cards FOC. The breakfast set up was good, with a nice range of hot and cold, and friendly staff. We didn't eat here at supper - as others have said, we were sick of Italian food by then, and walked a few years to the left to Miao Xian Ge Chinese restaurant and had a brilliant (and cheap) meal. Opens at 7pm and by 8pm was buzzing. We booked the airport shuttle for next am at check in and it all went fine and on time with a very friendly and courteous driver. 6 Euros each.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your accurate evaluation and suggests. We really appreciate your feedback. Best regards.

"Hotel close to Fiumicino airport"

Q6840RTtomc, Chesapeake, Virginia 24/10/2017

Hi Tom, Welcome back! We often return to the states via Fiumicino airport in Rome, and use this hotel for convenience. We usually arrive late in the day, and depart for the airport early in the morning. The hotel is just 10 minute ride to the terminal, at a cost of 6 Euro. The hotel staff are pleasant and efficient. We age dinner in the hotel restaurant this trip and the food was delicious, wait staff outstanding.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your kind rating. We really appreciate your feedback, thank you for your visit. We look forward to seeing you very soon! Best regards.

"Close to airport. Good reasonable breakfast"

User 09/10/2017

Hotel was close to airport, clean, offered good breakfast for 5 euros. When I left my wallet on transfer bus the driver took me right back and I got it. Very thankful. Had outside pool but it was too cold.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your rating. Glad for your visit, best regards.

"Best breakfast in Italy!"

User 05/10/2017

We arrived at Rome Airport hotel and explored the waterfront area. Had a great pasta dish at the nearby pizza restaurant then walked down to the harbour. Watched families out for a Sunday stroll, fishermen, bicycles and had gelato at a wonderful shop where the waiters wore hats. Great place to spend out last night in Italy. The hotel was older but well run with attention to detail. The restaurant was absolutely the best. The hotel doesn't look that promising from the front but trust me it is well run and exceptional staff.

"So nice to be so close to the airport!"

Pat G, Bethesda, Maryland, United States 04/10/2017

This is a nice hotel with a fabulous pool! We did not stay long but it was a pleasant experience. Planes come to the airport close by but it did not bother us. Will definitely keep the hotel in our planning.

"Close to city center"

Patty R, Star Valley, Arizona 03/10/2017

I was pleased with the lobby and reception area where I needed to wait for a room comfortably. However, once in a room, I was disappointed that the attention to detail had not been maintained to the level of lobby appearance. Carpet badly needs to be replaced. The location is within easy walking to the city center and has a nice restaurant.

"First time, last time"

Corrie H, Venlo, The Netherlands 30/09/2017

I stayed here last week in room 139. Dirty carpet, dirty stained walls and an extra bed which makes the room even smaller. (I was alone) As the hotel is at the end of Rome Airport's runway, you get a 0545 hr wake up from the aircraft you can almost touch. No milk for the tea ( I know italians don't drink milk in coffee but this is supposed to be an international hotel) They provide an airport shuttle but sometimes its a 45 min wait. No hotel bar (as we know it) The Concorde restaurant was the only redeeming feature. Very good food and friendly service.


Ann C, Western Cape, South Africa 23/09/2017

My husband and I spent the one night in this hotel prior to our cruise. The hotel boasts a 4 star rating although I found it over rated. The room was old and tired. Shower too small to bend down in. Bidet badly fitted, you could not operate the plug. Food in the restaurant, overpriced. Staff on reception indifferent. Adequate for a one night stop, it had WIFI and a paid shuttle service. However my advice would be to look else where. I would not stay there again, area that it's in is not that special either.

"Rude rude rude "

User 17/09/2017

The staff here should not assume that just because someone is not from italy, that they cannot speak or understand Italian. The receptionist is possibly one of the rudest women I have ever had the displeasure of dealing with In all my travels. And as soon as I informed her I knew exactly what she was saying about me, her whole attitude changed. Disgusting. Will never stay here again regardless if it's cheaper than all the other airport accomodation.

"Near airport"

equsa, jakarta 15/09/2017

We only stayed one night at best western rome airport hotel. The location of the hotel is not far from fiumicino airport. Shuttle buses from the airport to the hotel are available at certain hours of the day. Their staff is friendly and helpful. The rooms and bathrooms are clean and well maintained.The food in the room service is available quickly and tastes pretty good. To find outside dining is not possible except for driving a car.


Colin_Cameron1, Kilmarnock, United Kingdom 15/09/2017

This is primarily an airport hotel. It is directly below the flightpath so it is noisy. The rooms are old-fashioned and in need of upgrading. Fine if you need to stay at airport for one night but not any longer. Good breakfast provided. Shuttle to airport for 6 euro.

"Stop over"

Mats N, Porvoo, Finland 01/09/2017

Mixed feeling about this hotel , plus was own free parking, pool , nice enough breakfast and the staff at front desk wore nice to us. And we got a good sleep , probably beacause everyone else slept too since many people staying here have a early flight. When we arrived at the hotel cleaning of the rooms was going on and the whole floor was a mess with cleaningcarts and blankets all over the place so it was hard to get through with the luggage and nobody said hello from the cleaning staff , not such a good first impression. The toilet didnt flush so we had to call maintenance , but they fixed it right away. Door is hard to get locked. Room was got enough and we slept well so it could have been worse and if you think about the rate , its not expensive.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest please accept my apologies for the inconvenience during your journey. Thank you for your suggests. Best regards.

"One of the worst hotels I've ever stayed in"

Dizzydis1, Reading, United Kingdom 31/07/2017

Last night I called from the airport to check the times of the shuttle to be told I had to reserve the shuttle in advance and I had to get a taxi. This morning I was told this was NOT true. Please see below the details of the shuttle from the airport. In July 2017 it was €6 each way, a taxi was €20. When I arrived in my room it was a single room NOT the superior queen room reserved. When my room was changed I'd struggle to describe it as superior, maybe just relative to the single room they originally gave me. This evening I returned to find that housekeeping had charged me for a coke from the mini-bar I hadn't taken - reception just laughed!! I know I shouldn't eat in hotel restaurants but there isn't much around - my medium rare steak arrived after 45 mins and surprisingly after all that time it was more than well done, the second steak after another 20 mins was well done but I couldn't wait any longer. The house wine is dreadful but it is the only wine by the glass. The restaurant's waiting staff are good but my advice is find somewhere else to stay.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Please accept my apologize for inconvenience with restaurant service. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best regards.

"It's Key Attraction is its Relative Closeness to Rome'a Main Airport"

Aussie-Traveller3121, Melbourne, Australia 17/07/2017

I read some interesting reviews of this hotel before booking - some very good & some terrible. Our reason for choosing to stay here was the extremely good room rate we got (Euro 61) and the fact we only wanted to say here for around 6 hours, rather than spend this time sitting around the airport waiting for our flight to Australia. For this purpose, the hotel was fine. It allowed us to have a good rest, to relax watching some TV, have a swim in the hotel's pool, shower & a change of clothes before our long trip. Given the room rate we paid, it wasn't surprising that our room was located in the older, unrenovated section of the hotel. The room was fine. It looked as though it hadn't been refurbished since the 1970's (shocking wallpaper & old fashioned, heavy curtains) but the room was clean, bed & pillows were very good & bed linen clean. There was also a flat screen TV (but no remote, but we got one from one of the staff), a mini-bar & tea making facilities. The bathroom, although small, had been modernised and was spotlessly clean. I have read a number of comments about the air conditioning. As far as we were concerned, it was totally comfortable. The only grumble I had about the room was a faint, musty smell, maybe from old smoke & I don't think the windows were double glazed as the noise of the planes coming in was quite noticeable. Free WiFi is available, but in our room, connectivity was poor. Overall, the hotel suited our purpose very nicely. If I was staying longer than a few hours, maybe I would want to stay in one of the refurbished rooms, but if you stay in an old room, don't pay too much. There is a restaurant at the hotel, but we didn't use it. Regarding the shuttle bus, if you want to use it to get to the hotel from the airport (Euro 6 per person), the bus does not run before 1.00pm, in which case, you will need to get a taxi (from the local rank adjacent to the main airport taxi rank). Be careful you don't get fleeced. We ended up sharing a taxi with another person going to the same hotel and we paid Euro 20, after refusing to pay Euro 25. Normal rate (as per the metre, would be around Euro 10). Hotel reception can arrange a shuttle from the hotel to the airport.

Paola C, Guest Relations Manager at Best Western Hotel Rome Airport, responded to this review
Dear Guest I have never read such an accurate evaluation as yours. Thank you so much for your rating, for us it is really precious! Thank you for being objective and seeing also the positive sides of your stay. Best regards.

"Perfect for Early morning flight out!"

Wendy M, Chicago, Illinois 09/07/2017

This was a quick stop before a 6am flight back to the states. First nice thing is that they have a shuttle to the hotel. I flew in at 9pm and was able to jump in the shuttle with no problem. To get to the shuttle you have to walk to the far end of the baggage area and keep walking until you see spot 24 (23 or 24) will see the buses lined up -keep going. The shuttle to Best Western was a big multi person Van. when you check out you will be charged for your shuttle ride ...I believe it was 6 Euro - well worth he convenience. The room was sufficient for an over night stay - I personally would not look to this hotel for a vacation destination. They have a restaurant was pretty good. The shuttle did not run early enough to take me to the airport the next morning - but it was only a 6 Euro cab ride - so not a problem. Staff was very nice and helpful. I would stay here again if I needed to be at the airport first thing in the am again.

Paola C, Guest Relations Manager at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your rating. You are right our hotel is very much appreciated for quick stays. In fact, proximity to the airport is our strong point. We have facilities such as swimming pool, gym, bicycle rental, with which customers can enjoy the time available. We are glad to have offered you a pleasant stay experience. Kind regards.

"Lovely Staff Michelle & Francesco"

User 07/07/2017

Stayed only one night..staff so helpful directing us to bus to take to Rome City only 5 min walk, great pool..Fab little bistro a few mins walk away. We found transfer bus at airport quite easily..Room fine, felt safe. Mum with young Daughter..Would stay again, no problems

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your rating. We look forward to seeing you again. Kind regards

"Great staff but terrible AC, wake-up calls never made, door locks work poorly"

MikeGillespie93108, Santa Barbara, California 02/07/2017

Been coming here yearly for past 4- 5 years. Getting progressively worse in spite of friendly, polite staff. AC in both rooms hardly worked (though corridors very cold) and very, very hot in Rome in June... No wake-up calls (to either room! for early morning flight), door lock didn't work and maintenance came and said was fine and he reeked of alcohol.

"Like a kennel"

Ann J, Naperville, Illinois 24/06/2017

Carpet so badly stained I shuddered when I thought of using the bed. Changed to a wooden floored room with a non-workng tv - changed again to a room with a toiilet which ran all nite, light bulbs missing, sink aerator which sprayed all over, shower doors which wouldn't close resulting in very wet flooring and dangerous footing, inadequate venting which precluded use of mirror, Working with corporate offices now who report this location has not responded to their inquiry, Would have changed hotels but was unaware of bathroom issues until into the night - and had an early flight. We've liked other BestWesterns - this one was awful. Corporate now offering a 50.00 voucher but I'd really prefer a refund. Unrealistic, I guess - but I'd be wary to book this chain again so the voucher would be worthless. At least with a refund I could report issues were resolved to my satisfaction -- which says a lot about a service industry.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Madam, We tried to compensate you in every way, you changed three rooms, no one was good for you. You received a voucher for a free staying, but the only thing you wanted was a total refund for a not refundable rate. Sorry but it is not possible, because is not our faults. We love dogs, dogs are welcome, they are more polite than some humans. Best regards.

"A Tale Of Two Hotels"

HS300, Sydney, Australia 17/06/2017

I visit Rome regularly and usually stay across the road from this hotel at the (newly named) Mercure Leonardo Da Vinci Hotel - but as I had plenty of BW points, I decided to try this hotel out. We stayed here twice within a three week period. The reason for the stay was because we were flying into Rome from Dubai and the following day, we were flying out for Sardinia. On the second stay, we were doing the reverse trip. So, check-in was fine. We were given a room in the older section on the 2nd floor. It was SMALL and the air conditioning would not go below 25C - about 80F. There have been previous reviews regarding this issue and it would seem that the management chooses to take no notice of it. Some hotels can control the air conditioning from a central area, usually near reception and they can turn it ON for your individual room. This is a European thing and is not done in other parts of the world. I went down to the reception and the very pleasant lady said she'd "get engineering to look at the problem". No one showed up and the problem remained. Given it was only one night we just opened the window and let some fresh, cooler air in. On the return trip I was greeted by Francesco at reception. I told him about the previous uncomfortable stay and asked if we could avoid a repeat. He checked the system and gave us a new refurbished room on the ground floor near the swimming pool. It was excellent. Spacious and much lighter and brighter than the other room. The big bonus was that the a/c worked. Comfortable bed and big bathroom. Thank you Francesco ! Breakfast in the adjoining restaurant was very good and at only 5 euro a head, it's a bargain. Would definitely stay again - but in a refurbished room. For those new to Rome airport and wanting to get the hotel shuttle: walk out the door of the arrivals hall and turn RIGHT. Walk along as far as you can and you will see the tourist coaches and other buses on your left. The hotel shuttles pull into the smaller parking bays on the right. There is a sign up on the concrete pillars telling you what hotels are being serviced.

"Much better than a typical airport hotel"

Peter_K_B_Toronto, Toronto, Canada 30/05/2017

This two storey hotel is 10 minutes from the airport and has an extra charge shuttle service that is much less than a taxi! 6 Euros per person, each way; book it through the hotel if you need it ... not sure it runs all hours of the day but it did in the morning. (We did not book it to take us from the airport to the hotel and the Taxi Supervisor charged us 30 Euros; should have been 20 but such is life. The shuttle would have been 12) We spent 18 hours at this hotel. We had a small but nice and clean room, 111, overlooking the outdoor restaurant. (In 11 hours there were only three occasions when we obviously heard aircraft taking off. Slept through any others.) They have a gorgeous swimming pool with lounge chairs, a gym with equipment, and an outdoor seating area with umbrellas (see my photo). You can order drinks and food here during certain hours of the day when the restaurant is open. There is also a small bar at Reception where you can get alcoholic drinks. Breakfast is 5 Euros. Lots of variety. Good value. (We booked the room through one of the agencies we found via tripadvisor and they made it sound as if breakfast was included, but no. Still, the price was right.) There is a classy restaurant, Concorde, or walk to the street, turn left and there is a good Chinese restaurant about 250 yards away, Miao Xian, if you want different food. Delicious. Both are highly rated on tripadvisor. Most people probably just crash here for eight hours before a flight and never use the amenties, but we had more time so we did appreciate them.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest we really appreciate your feedback. Thank you for your visit, we would be glad to host you again. Best regards.

"Not bad for an airport hotel"

Camila120428, New York City, New York 22/05/2017

Traumatized by a few airport hotel experiences in the past, I checked in with no high expectations. This one turned out to be a satisfactory overnight stay. The staff were friendly and efficient. The room was nice sized. The towels looked new and were clean. There was a coffee/tea service. Chamomile tea for a relaxing night cap in the veranda. The toilet/bath facility fits the overnight needs. The carpet did not look very clean but they offered bedroom slippers. They offer shuttle service at 6 euros per passenger per trip. The airport bound ride was more than 5 minutes late so suggest to allow extra time in your schedule. Note that hotel bound, taxi option is 25 euros flat rate from the airport. Note further that the pick up point is in Terminal 3 towards the very last parking slot which is a bit of a walk if you're coming from Terminal 1. Waiting time for the hotel bound shuttle is 45 minutes at certain times. Suggest to call for a seat reservation with the hotel as the shuttle bus has limited capacity. The hotel has a restaurant.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you very much for your feedback. We are grateful for your appreciation. Best regards.


jblake25, Birkirkara, Malta 19/05/2017

Very nice airport hotel. Rooms are modern, very clean and spacious although the bathroom was quite small and crammed.. WiFi worked great. Staff nice and helpful. Shuttle service was great Recommended!

Paola C, Responsabile relazioni pubbliche at Best Western Hotel Rome Airport, responded to this review
Dear Guest we really appreciate your feedback. Your satisfaction is our priority. Thank you for visiting us. Kind regards.

"Good value for money, clean and comfortable room"

User 19/05/2017

Stayed for 1 night in late April, Reception staff were not that friendly upon arrival, however, the room was great, nicely furnished, bonus of having a kettle with tea & coffee. We felt that it was really good value for money and had the option of eating at other restaurants in the area as well as in the hotel. As it was we did neither because we were exhausted from the trip and went straight to bed.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest, By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I'm sorry for the welcome, please accept my apologies. Your satisfaction is our priority, thank you for your feedback. Best regards.

"Great experience for a one night stay"

Robert C, Venice, Florida 15/05/2017

We stayed one night before a flight out of Rome. The hotel was convenient to the airport with a good shuttle service. The restaurant was great and included a sumptuous breakfast. The dinner was excellent. We were impressed with the whole experience.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest thank you for your kind feedback. It was a pleasure to had you as our guest. Best regards.

"Italy 2017"

User 10/05/2017

Overnight stay here on route to Sicily. Quiet location but clincher was the Resturant. Amazing first meal in Italy. Amro and his staff very friendly and attentive. Great food at a reasonable price. There are lots of alternative places to eat in the town but we are pleased we decided to eat at the hotel. Resturant is called Concord.

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest your satisfaction is our priority. Thank you very much for your feedback from the entire staff. We hope you will come back and see us again soon. Best regards.

"Cleanliness and hot water issues"

Rosanna Z, Santa Monica, California 10/05/2017

Two basic things a guest expects were not delivered: I never had hot water in my room and I took a very cold shower the night of my stay. I also had to advise staff to change the sheets as there were hairs on top of the covers and in the bed. This is not acceptable, even though a porter kindly changed the sheets. Staff was nice and apologetic, but when I emailed the manager I never heard back. Again, not acceptable. Too bad because it would otherwise be ideal for a quick stopover for landing/departing Fiumicino.

"Just perfect "

JulianW10, Miami, Florida 08/05/2017

Just perfect and convenient for our last night in Rome, 5 min to the airport, free shuttle, great and comfortable little rooms, good beds, the breakfast was just perfect and the service outstanding. Next door, around the corner they have a delicious family restaurant, which you must try, DE LA VILLE. Highly recommended

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest we really appreciate your feedback and we hope to see you again. Best regards.

"Great hotel"

User 08/05/2017

The staff was so nice and helpful. The room was amazing very clean and really comfortable. The bed is super comfortable and the bathroom is amazing too. Great all around They offer a shuttle to the airport too which was great and convenient. I wished I could have stayed longer

Paola C, Responsabile relazioni con la clientela at Best Western Hotel Rome Airport, responded to this review
Dear Guest we really appreciate your feedback. Thank you for visiting us. Best regards.

"Great stop off spot"

ocnside_skb, Virginia Beach, Virginia 30/04/2017

We stayed here our last night after touring Tuscany. It was great, they had a shuttle into rome for a minimal charge, also they had free parking, so we were able to leave the car and just return it in the am before our fight. Very close to airport, only about 10 minutes. Clean, good restaurant, good breakfast, and everyone wes extremely accomodating. It was great. I highly recommend it, especially if you're just coming in for a cruise, or heading off to somewhere else, it's perfect for that first night, or that stop before going home.

"This was a convenient chain hotel."

User 24/04/2017

Our ground floor room was easily accessible from the car park and the reception was efficient and allowed a late check out. The hotel has a Shuttle to the airport and train station and were very helpful with information and time tables.Breakfast was a standard but the grounds and outdoor eating area was quite pleasant.

"About $100-you get what you pay for. I would not stay here again. "

Denise R, Fort Worth, Texas 11/04/2017

My friend and I had an early flight out of FCO Rome, Italy. We decided to choose a Rome airport hotel for our last night so we would not have to wake up at 3am to travel from Rome to the airport. Since we had an excellent experience with the Rome Best Western Universio, we decided to use this hotel chain again. The staff here is excellent and caring, but are limited with what they can do to help guests. They do speak and understand English, which is nice. Now with the bad. The first room I was put in smelled strongly of body odor and was very hot. It's April so the weather is 70 degrees during the day and 50s at night. The windows open, but we are at an airport. They moved me to another room immediately and told me that the air conditioning had not been switched on yet. To open the windows. The room was over 80 degrees and still smelled a bit of body odor but it was tolerable. I opened the windows to let the room cool down and was serenaded by hysterically barking, yowling dogs and screaming jets. Turned on my wifi to watch a Netflix movie-too slow. Turned on tv, no English channels. This makes a very, very, long night.

"Just about okay for a night"

peterpaddockhurst, West Sussex, United Kingdom 08/04/2017

Close to the airport and just outside Fiumincino itself ( worth a look ) but, if you arrive late, the shuttle buses have stopped, so it is a 22 euro taxi ride Beds like bricks; the tiniest bathroom i have ever been in but with the facilities ( except a bath ) squeezed in and there to stumble over. But the staff were good; the wifi worked well and the breakfast was fine

"Just ok"

onehoyos, San Francisco CA 06/04/2017

Parts of the hotel have been remodeled but the building we stayed was not... it does have a nice little pool to relax before or after a long flight. For the $ around $90 Euros..the place is clean and convenient.

"Quick stopover"

User 31/03/2017

Everything you'd want from an airport hotel. Close to everything, clean, and decently priced. Camelia and Stefania from the continental breakfast buffet were very pleasant to talk to. Also, you get free parking. :) Overall exactly what i wanted from BW. Consistency!

Paola C, Responsabile relazioni con la clientela at BEST WESTERN Hotel Rome Airport, responded to this review
Dear Guest, thank you for your feedback. We really appreciate your visit. Best regards.


Julie H, Tampa, United States 30/03/2017

Arrived late into Rome, Italy. Booked a king size bed room on line. Pleasantly surprised with the accommodations, room included large jacuzzi tub, breakast included in the price (buffet). Francesca, Monica and Cinzia were awesome at the front desk!

Paola C, Responsabile relazioni con la clientela at BEST WESTERN Hotel Rome Airport, responded to this review
Dear Guest we really appreciate your feedback. Thank you for your visit. Best regards!

"Good for business, close airport, restaurant, swimming pool"

tasteadvisor48, london 27/11/2016

It's a comfortable, clean hotel near airport (they offer shuttle service). Restaurant is very good and deserve a visit. Swimming pool (open air) is very good as well. Very kind persons, client-oriented, committed to their job

"Everything as good as before"

Irma K, Tampere, Finland 25/11/2016

It is so easy to stay a night before the return flight from FCO back home. Once again everything was as good as always before. All the staff so kind and smiling! Next time I shall overnight arriving to Italy and then next morning with clear eyes and after having an abundant breakfast I am happy to continue my trip to the southern Italy.

"Quick stop by"

User 25/11/2016

Late arrival 10 min with taxi from the Airport (20€), but the staff was still friendly, helpful and competent. Tooth brush received for free after luggage did not arrived. Possible shuttle bus option from and to Airport for 6€. I was quite surprised by the Breakfast as there were lots of choices.

"professional friendly stuff"

TripMerion, california 19/11/2016

Having my flight at 6 am i stayed one night in this close to the airport hotel. The room was very clean and comfortable, quiet and functional. Real good price. The stuff was very friendly. I would recommend it to everyone.

massimo c, Responsabile relazioni con la clientela at BEST WESTERN Hotel Rome Airport, responded to this review
Dear Madam, thank you for your kind feedback. We hope to have you again as our guest. Best regards.

"Ideal for the airport"

Malcolmb1963, Milton Keynes, UK 09/11/2016

Very friendly and helpful staff. Ideal if using shuttle bus or own vehicle but parking isn't obvious when you enter the property. Best to use the street address for satnav. In the rented Citroen the nearest Best Western is shown about 2K away but fortunately routed me right past it and I was paying attention. Restaurant closes at 1030pm but I was made welcome at 1015pm after working up an appetite on the stationary bike in the small gym. Price very competitive with alternatives and would stay there again in similar circumstances.

"Great hotel by the airport"

Bruce W, Toronto, Canada 07/11/2016

Great hotel located near airport with shuttle service to airport. Very clean and modern, with a restaurant and bar and a fresh water outdoor pool for relaxing along with a fitness centre. Modern mid size rooms with WIFI and sound proof so you don't hear the planes. Friendly staff.

"OK for overnight"

shimon53, Jerusalem 06/11/2016

My wife and I stayed at this hotel for one night only. The hotel provides a fee-shuttle from the airport at set hours. The hotel is situated in an off-site somewhat run-down area near the airport. Reception was friendly and efficient. Room is very simple really suited for a one night stay and no more ... however clean and quiet. The breakfast was better than we expected with something for everyone. Would recommend for someone who only needs a short, inexpensive overnight stay near the airport.

"Very convenient and good value"

SuzysTravels, Gloucestershire, UK 06/11/2016

Used for one night before an early-ish flight. Room & facilities were clean and functional. Plenty of choices for breakfast. Not a major issue for a one night stay, but the bar is in corner of the foyer, so no cosy place to relax with drink.

"A gem of a Hotel with a 5* team of Roberta and Andrea to welcome you and book you into your rooms"

Stanley A, Santa Monica, California 04/11/2016

This hotel is very conveniently located less than 10 minutes from the airport. The welcome and booking into a room is a very pleasant and easy process with Roberta and Andrea as they speak perfect English, greet you with a smile and even allow you into your room early without the mention of the normal extra charge that most hotels charge these days. The two hotel rooms that our party was allocated are both very clean and in good order with all that you would expect or require for a one night stop over. The WiFi is free and very fast which is a real bonus. The hotel was excellent value for money. So, if staying near in the area I would suggest that all in all it's one of the best on offer and I I wrote earlier great value for money and ticks all the right boxes.

"Very close to the Airport, but beware...."

tappa, canada 01/11/2016

This Hotel is about 10 minutes from the airport, but if you take a taxi it will cost you €25. Which is outrageous, as a trip to central Rome, 45 minutes is €50. The hotel has a shuttle which you would need to book ahead, depending on the time it is €8-10/ person. Some of the Hotel has been renovated, but although the beds were okay, if you get one that has been renovated, the carpets are filthy. The unrenovated rooms are not fun beds have big dips in them, way over due to be replaced. You can hear the planes landing most of the night ( hence, close to the airport location. Some of the staff are outstanding, others indifferent. The night I was there the restaurant staff were just great. I didn't eat there so can't comment on the food quality.

"Great location but tricky shuttle and questionable cleanliness"

Jessica S, San Luis Obispo, United States 27/10/2016

Perfect for an airport Hotel. Shuttle service was tricky, we didn't know how to get the shuttle to the airport. So we took a taxi and they ripped us off, flat fee of 25 Euro (twice as much as the shuttle). We took the shuttle back to the airport for only 6 Euro each. Cleanliness of the room was poor. The sheets were new, but the bathroom trash wasn't emptied and there was dog hair on the duvet. Made me weary of what else wasn't clean. Walking distance to GREAT restaurants.

"Airport convenience"

User 19/10/2016

We were leaving Rome on a morning flight and decided to go up the day before (from Naples) to make it easier. The room was comfortable and quiet (despite being in the flight path) and the complimentary breakfast was great (many American favorites). Convenient shuttle (running every 20 minutes) to take you to the terminal.

"Hotel - Terrible"

David P, North Vancouver, Canada 18/10/2016

We checked in after a long tiring flight. We were given our room key but the maid was still cleaning the room. She called the front desk, then lead us to a different room. This room was a much smaller room than we booked. I went back to the front desk myself while my wife waited in the room for me to return. Meanwhile another couple walked into the room, told my wife this was the room they were given would she please leave. When I returned with a different room, we found the room to smell of stale cigarettes and the towels were worn and had holes in them. They charged us for breakfast the next morning which our reservation clearly states breakfast in included. When I went to talk to the manager he said he was trying to accommodate by allowing us to change rooms three times. It was Best Western's mistake about the breakfast charge, it was not included in the room rate. And he stated that they have very strict quality standards about their linens. They are very defensive and not accommodating at all. I do not normally write this type of post, however when they turned this around on us to make everything our fault I decided to let everyone know this is not a good airport hotel to stay. There are many other hotel in close proximity to choose from. We still have not be reimbursed for our breakfast charges after 6 weeks.

"Good room, an ok price, ok service"

Jesus Z, Austin, Texas, United States 17/10/2016

The stay was good, the shuttle driver was nice, but they took to long to pick us up to and from the airport. The room was good not to good a view from the window, but the bed was very comfortable. The front desk lady was not so nice at check in, she wasn't very rude but she had a bad attitude when asking her a question. I did enjoy that there was a restaurant down stairs to grad dinner before relaxing and going to bed after a long day of travel. The restaurant was great, affordable, and friendly staffed.

"Great Airport Hotel"

Nina A, San Luis Obispo, United States 09/10/2016

Our stay at the Best Western Rome airport was really nice. At the end of our long trip in Italy, it was a relaxing experience. The staff is very nice and the restaurant is very good. Rooms are very comfortable.

"Close to airport - but not a 4 star hotel !"

Cliff M, Mission, Canada 08/10/2016

Pleasant and helpful staff but WIFI NOT working. Hair Dryer not working. Room small. Restaurant overpriced and poor selection. Airport is close to hotel but had to pay 20 Euros to hire a taxi to take us to the airport. This is unheard of for an "Airport Hotel" !

"Good location for getting to airport and eating out in Fiumincino"

Cate H, London, United Kingdom 03/10/2016

Good size room with very comfy bed. Breakfast is a good deal at €5. Shuttle bus too and from airport is a bit pricey at €6 one way but still a lot cheaper than taxi. Walking distance of the many good restaurants of Fiumcino and many of the off airport car hire firms. Only downside is a small shower. Good option for a stay before flying or if you arrive late and travel on next day. Book on line as you get a much better rate if you shop around the many hotel sites

"Just right"

User 26/09/2016

Everything you might want in an airport hotel. Clean, quiet, and comfortable - friendly staff and a good restaurant. A shuttle (6 euros/person each way) will take you to or from the airport. If going to the airport from the hotel in the morning, make your shuttle reservation the night before.

"Not up to Best Western Standards"

CAE4740, Milford Michigan USA 26/09/2016

The hotel looks very nice but the people that staff the hotel are not nice. They are brusque and unhelpful. The bathroom is so small that the door will not open past the sink. The air conditioner was not running very well so we took the front panel off to look inside and it was extremely dirty. It made me worry about the air quality. There is another Best Western hotel in Fiumicino. Best Western Riviera. It does not have a pool but it is in a nicer part of town walking distance from the beach and also offers a shuttle service.

"Mikes Rome Airport Hotel Review"

MIKELSJILL, Toronto, Canada 26/09/2016

Excellent Hotel close to Fiumicino Airport. Good Shuttle services. Nice Restaurant. Breakfast not available for early departures should be available from 5am and not 7am as many airline departures are early morning


jovital746, Vilnius, Lithuania 25/09/2016

stay for 1 night was o.k. Just the noise of landing planes is a bit problem at night. service is good, transfer to airport costs 6 Eur for person, but on the street 5 min. walk there is a public bus station taking to the airport (tickets may be baught at tabacco shop or just ask the driver).

"Hidden Gem"

User 23/09/2016

I had a chance to visit overnight on business and found the staff, service and amenities to be good. As expected in a larger European city the food and services were very good the other (gym facilities) were clean but smallholder and hot! I enjoyed my custom pizza at the resto, service, prices, and atmosphere were reasonable and pleasant. Quality that other come to expect from Best Western hotels. I would recommend taking the shuttle from the airport rather than the 25 Euro city taxi.

"Good service from some of the man in the reception"

Goerella, Tromso, Norway 20/09/2016

We've stayed in this hotel many times before. Because we have been satisfied. This time we got a small room with garbage cans below the veranda. yuk . The room was very small. Couldn't neraly bring our suitcases. Thanks to a young man in receptionen did we switched rooms . There were two men in the reseption , one should find another job. the Breakfast was lovely with nice staff. The hotell are Located just 5 minutes from the airport and hotel bus shuttle costs only 6 euros per person. If yuou got a nice room this hotell is a fantastisk place to stay.

"Decent stay at the airport"

User 18/09/2016

Pros: +clean nicely renovated room +location within the close airport proximity +very nice restaurant +modern reception +nice pool +friendly staff Cons: - still need shuttle (6 euro) or taxi to get to and from the terminal - uncomfortable bed - tv didn't work - reception gave a key to our room to another traveler by mistake


tuscanrondine, Lakeland, Florida 16/09/2016

This hotel is convenient for an overnighter before an early flight. I found a great rate online, which is why I chose this Best Western. To get to the room I had to go outside and down some stairs (help to carry my bag was offered). The room was small and dusty but adequate. The TV, on a shelf over the desk, didn't work, but after getting on a chair to discover the problem, I found it simply wasn't plugged in. I didn't eat in the restaurant or order from room service, but the menu offered looked appetizing. The minibar was well stocked. There is a shuttle to and from FCO airport at the rate of 6 euros each way, but no tip to the driver is expected. The shuttle is found in the furthest bay, #26, which is quite a walk from the terminal but is under cover. The hotel staff was good.

"Check the airport shuttle to the hotel before booking"

Andrey V, London, United Kingdom 13/09/2016

The staff at the hotel were friendly, however would have appreciated a wake up call given this is a hotel next to the airport. Complimentary ice tea at check in was a nice touch. Despite the name the hotel is based in Fiumicino - an airport shuttle operates fairly regularly however having not known that in advance spent EUR20 on taxi. The hotel didn't have a shuttle bus to accommodate my early flight and hence had to spend another EUR20 (despite less than 10 min drive). Given the additional taxi charges would consider staying in Rome next time

"It's a hidden gem."

Michele K, Los Angeles, California 10/09/2016

This is the little hotel that could. It is a €20 taxi ride from the airport, but they do have a shuttle. It has a cute pool and room service and a restaurant. There is a good Chinese restaurant and pizza place across the street. If you rent a car from Autoclick it's right next door. The rooms are clean and updated. The staff is friendly and helpful. The breakfast is good and comes with the room. There is parking available and free. You can rent bikes too :) There is a gym on site in case you are an overachiever like me.

"Great for a stop over "

sp0rtygal, uk 24/08/2016

Stayed here overnight, arrived quite late and had an early morning flight so it was the perfect location and close to the airport. There is a shuttle bus that runs from the airport but be warned the last bus is at 1030pm so we missed it. The bed in my room was massive and so cosy. Air conditioning in room excellent, although I turned it off as it was making me cold. Was impressed with the Great selection of free shower gel, creams etc.. The airport had lost our luggage so I was so grateful and happy the hotel provided these, as most budget ones don't. I'd stay here again, excellent choice.

"Summer family trip 2016"

skylink40, La Prairie, Canada 16/08/2016

Spent 1 night early flight next morning. Grata location with ALL amenities:Restaurant , outdoor pool , fitness center etc. Shuttle to and from airport which was great for our 8am flight. Room clean but a little small. Excellent service from staff. Only negative point I had to book 2 rooms coz don't have many family rooms for 2adt+2kids. Highly recommend for airport hotel.

"This Place is a Dump!"

w1dflwr, Pompano Beach, Florida 14/08/2016

Carpets in rooms (we had to try 2 rooms trying to find an AC that worked properly and struck out both times) - were filthy and stained. Neighborhood is sketchy and appears very unsafe. This is more that a Super 8 Motel in the states - adjust your expectations accordingly.

"Rome Airport Hotel"

800randolphs, Houston, Texas 13/08/2016

The hotel room and breakfast was decent; There is a hotel shuttle but the schedule is not available online therefore I had to pay 18 euros to get to the hotel from the airport. Also the bar ran out of beer before 11 pm.

"Breakfast was the only good thing"

Kristen P, Berkeley, California 11/08/2016

Itty bitty little room (my knees hit the shower wall if I sat on the toilet and the bed nearly touched the walls) with an air-conditioner that didn't work assured that we bailed on the rest of our reservation and found somewhere else to stay for the rest of the time. Breakfast was good though.

"Comfortable hotel close by Fiumicino Airport."

Travlalu, Seattle 09/08/2016

For a comfortable, modern room, extremely close by the Fiumicino airport, Rome, The Best Western was a good choice. I chose this hotel because of its proximity to the airport but I also chose this hotel because of the reputation of the Best Western brand. I've stayed at a few Best Westerns in the U.S and have always found them reliable for cleanliness and service. Even though this particular hotel at Fiumicino was independently run, they did have features that Americans and other travelers to the American sites will be familiar with. They had a pool, an exercise room and ice machines. The one big difference was the restaurant. To my pleasant surprise, the restaurant was semi-formal and served Italian food. I enjoyed an Italian meal, in a calm atmosphere and was served by a waiter who was very polite and professional. The front desk staff at the hotel were also polite and welcoming, though I did have to have them confirm that my hotel stay had already been paid for. At first they were under the impression that my bill was still due, despite my having prepaid the bill several months ago. My bedroom was all that I could have asked for. I requested a non-smoking room and I got it. The standard room with a queen bed covered in masses of clean white pillows was a welcome sight for someone who'd been traipsing across the countryside by train all day. They had all the usual amenities like air conditioning, a big TV, a closet with a safe, a bar fridge, facilities to make coffee/ tea and so on. The bathroom was spotless and sleek. The one blot on the landscape was that the carpet leading to the door was a little spotty and in need of a steam clean. The other issue which was perhaps related more to the airport than the hotel, was the shuttle bus service to the hotel. On the Best Western website under the Map/Directions link there is a reference to the hotel shuttle bus service which leaves from bay number 26. This description needs more elaboration. When I arrived at Fiumicino airport I thought I'd be able to find the shuttle bus easily, but to my dismay ran into dead ends. It seemed like no-one the airport knew where the hotel shuttle buses departed from and there was no explicit signage at the airport either. Finally I talked to a lady who sold tickets for the coaches and she correctly directed me. I should have contacted Best Western initially on arrival because when I called they confirmed that the shuttle bus was at Bay 26 at the Arrivals section of T3 terminal. Basically you need to be at T3 on the Arrivals level. Walk out and turn right. Keep on walking till you see a bunch of large coaches. These aren't your shuttle bus but you're close. Look on the back wall behind the buses for a tiny blue sign that says 26. Below that you'll see a small plaque advertising the hotel shuttle with Best Western among other hotels mentioned. The shuttle timetable was also posted. The buses themselves were not marked except with a generic sign saying “Hotel Shuttle.” Remember to ask the driver to confirm they're heading to the Best Western, because not all the shuttles do. No need to pay the driver, as the hotel bills you. The trip to the hotel was short and at 6 Euros each way, was a lot cheaper than a taxi. Also, once at the hotel, pre-book your shuttle back to the airport as they get booked up fast. Overall despite the hiccup getting to the hotel via shuttle, I would recommend Best Western, Fiumicino.

"Missed flight accomodation"

Janulik, Prague, Czech Republic 07/08/2016

I am not sure I would rate it with 4 stars if I had to pay for it but I didn't as it was paid for by Etihad due to their flight being late and us missing a connection with Alitalia. There is a shuttle to the hotel which was free for us but it is not free usually. It seems to leave every 15 minutes from the airport from stand 26 by terminal 3. You really have to book the shuttle for your morning departure as it gets quite busy and you might miss a spot. The reception staff were very pleasant and as the lift was not working our suitcases were kindly carried by one of the employees. The room was not big, small single beds, small bathroom with few amenities and also a balcony and fortunately a working AC. TV had very limited number of channels in English but some more in Italian, French and I think in Russian too. We had a dinner at the hotel restaurant which was nice and also a buffet breakfast which was even better, the chocolate croissants were worth the flight delay according to my daughter. There is absolutely nothing to see anywhere near the hotel but I presume it is an airport hotel more than anything else.

"Comfortable Convenience"

Maxx882, Philadelphia, Pennsylvania 07/08/2016

To avoid morning and holiday traffic and the usual stress of arriving on time for an international flight, the obvious answer was to find a hotel close to Fiumicino Airport. Best Western Hotel Rome Airport was the solution. After sitting in traffic for hours due to an accident, we arrived at BW, greeted with smiles by Cinzia and Julianna who were most accommodating with their customer service. Within minutes we were checked into our rooms which were clean and modern with comfortable beds for a quick nap before wandering a few blocks over to walk along the waterfront filled with sailboats and fishing boats. Enjoy an aperitif or snack at a local bar, meander through the bazaar of vendors, then take your choice of restaurants along the wharf for the freshest of seafood. Hotel Breakfast in the morning was filling. Check out was a breeze. The hotel offers shuttle service to the airport which is 15 minutes away without traveling on the autostrada. Comfortable convenience, indeed.

"seedy area, bad communication, but ok hotel"

wolfgirlemt, Blue Springs, MO 31/07/2016

The sign showing where and when the shuttle runs is only at the front desk. Not a convenient location when you are sitting at the airport waiting for it and can't get anyone to answer the phone for 30 minutes. It would have been good to have this info on the website or at least in the confirmation email. We ended up just taking a taxi. The shuttle does cost 6 euros a person (which they waived for the trip back to the airport since we had to take the taxi to them) but it runs every 20 minutes. The pick up is at the end of terminal 3 for those who need to know in the future. Not sure about T1&2. The air conditioning in the room didn't work and the wifi was horrible- only one bar so very slow for data and unable to make any phone calls using it. The neighborhood is terrible, it felt very unsafe. We only stayed here for our overnight layover, otherwise we would have found somewhere else. It IS very close to the airport though so it is convenient if all you are doing is staying overnight to catch another flight. The good things about it- nice pool, beds were more comfortable than many others in Italy (seriously- most felt like sleeping on plywood, at least these had a LITTLE cushion). The best thing about this place was the restaurant- it was fabulous food and great service. Breakfast was included for us and had a nice selection, including american bacon. Within 2 miles of the airport so convenient if all you have is an overnight layover.

"Good visit if you are just passing through the area"

User 25/07/2016

Generally everything was pleasant and no complaints. The staff were helpful and friendly. Its not the most dashing hotel you'll visit but it gets the job done. I was very pleased with the breakfast. Hallways had a bit of a stale, stagnant smell but room was cosy enough.

"Air Conditioner doesn't work, Small standard rooms"

User 20/07/2016

Even in the rooms where the AC works, it doesn't really work. Be prepared. Also the 'standard' size rooms are the size of the matchbox so book a junior suite if you are sensitive to extremely tight spaces.

"Neat and tidy"

neiceNsw, NSW 18/07/2016

Neat and tidy airport hotel. Rooms on the small side but generally find this with airport hotels. Nice pool area. A number of little restaurants right next door - recommend the Chinese restaurant, it was awesome. Good service at reception. Would stay here again.

"Convenient location"

eksbclothing, Tuscany, Italy 17/07/2016

This may not be the flashest hotel in town but the rooms are clean and have everything you need and it is very close to the airport which is great when you flight lands late in the night. The breakfast was lovely too.

"A Good Transit Hotel"

twboland, Istanbul, Turkey 12/07/2016

The hotel is well suited as a transit hotel prior to flights from Rome or as a stepping stones to other part of Italy. Its location serves well for catching the bus and coach services to other parts of Italy. with a cheap transfer service to and from the airport. The hotel itself is good with a nice breakfast. We also ate at the hotel and had a very enjoyable meal and wine. Rooms are good.

"Convenient location to airport"

melanie823, Brisbane, Australia 11/07/2016

Good airport hotel. Shuttle bus to/from airport very convenient €6 per person. Tea and coffee making facilities in comfortable room. Good breakfast. Would recommend for an overnight stay close to airport.

"Great hotel near airport "

SugarlandD, Sugar Land, Texas 10/07/2016

Enjoyed our stay at this hotel. Close to airport and perfect if you have an early morning flight out of Rome. Room was clean, staff helpful and the restaurant was very good. Pool area was small but the music playing poolside was relaxing. Would highly recommend this hotel.

"Everything about this place is bad. Worst reception staff EVER!!!! "

zedmeister, Perth, Australia 09/07/2016

I'm struggling to say anything nice about this place. I picked it because it is the closest hotel to Rome Airport and we had a very early flight. BIG MISTAKE! I've read some reviews that say it's great, I have to disagree and I always try to find a positive about a place, I just can't find one here. The daytime reception staff are RUDE RUDE RUDE, it's almost like they get a kick out of seeing how rude they can be. Do not book this place if you are arriving early.. They have the STRICTEST no early check in policy I have ever experienced. The rooms are tired. The walls are paper thin, you can literally hear EVERYTHING. From the restaurant (people talking loudly over dinner) to the lifts to the Planes that SERIOUSLY SOUND LIKE THEY ARE GOING TO CRASH INTO THE BUILDING! The Windows actually shake. The rooms are seriously hot, unable to get it even a bit cool. It was very clean do they at least have a good cleaner. Don't be fooled by the fancy looking lobby, it's the nicest part of this place (except the staff) but unfortunately you can't sleep in the lobby. The minute you leave the nice new modern lobby you go straight into a tired drab world. Thank god we only had one night here.

"Overnight stay"

moosemurphy37, Phoenixville, Pennsylvania 08/07/2016

I stayed at the Best Western overnight to be near the airport. The hotel staff is warm and welcoming and extremely accommodating. The rooms are clean and updated. The breakfast was nice with typical Italian style foods (pastries, etc). However, I am gluten free. Although they did not have much food, they did bring me some packaged gluten free biscuits to have. Overall great hotel!

"Nice hotel for a one-night stay"

Taos_NewMexicoBeth, Taos, New Mexico 04/07/2016

Stayed here our first and last nights in Italy and found it to be comfortable and quiet. Great bed, tiny bathroom, but just fine for a short stay. Be sure to ask for a top floor room for maximum quiet. The staff were friendly and gave us directions for returning our rental car at the airport (follow signs for Terminal 5). Breakfast was more than adequate, and although we had to pay, it was only 5 euros apiece. For dinner, we found a nice restaurant a short walk from the hotel (turn left out of the hotel, walk past the bar, and turn left onto the first side street). We would certainly stay there again.

"Excellent hotel for an overnight near Rome airport, with a few caveats"

Aqusite, San Francisco, CA 04/07/2016

My family stayed here for an early morning flight, in a family-sized room, for a night before leaving from the Rome airport early. The room was spotlessly clean with basically all amenities, and the service was exceptionally strong, better than anything we had experienced in Rome. I wish we had come here to go to Ostia Antica, actually, as they can easily help with this (we tried, but it was too late in the day, and too hot) -- contrary to all info we found online, very cheaply and by bus. So I recommend it for this as well. I appreciated the nearness to the beach too, and the excellent restaurant across the street (I do not know the name, but it is directly across and slightly towards the beach, less than a half block away, and makes fresh pasta and sauce -- this had the BEST pasta I had in two weeks traveling through Italy). It was frustrating that the shuttle didn't come all that early and we wound up taking twenty minutes to the airport, for a cost, when we could have just stayed near Termini and taken the Leonardo Express, which takes a half hour, but does cost a bit more. The beach nearby had a lot of character and was breezy with a gritty vibe to it and lots of families, not anything at all like Rome with some liquor shacks that reminded me a bit of Jamaica where we enjoyed local color and inexpensive drinks. So I found it interesting to see another side of Italy. And I was very pleased with the hotel. Breakfast buffet was HUGE and generous all around. Not a luxury hotel because not in a luxury area, but certainly one I can recommend if you happen to be in Fiumicino, and again, I say instead of staying for just the airport, try going to Ostia Antica early in the morning by bus: the front desk will explain how, and it will help beat the heat in summer.

"Perfectly fine for airport overnighter"

ohlnielsen, Copenhagen, Denmark 02/07/2016

Tourist class hotel, 5km from airport. Everything works. Staff very proficient. Rather small room (standard room) with very small bathroom. Good free WiFi. Adequate basic breakfast buffet at 5€, quality so-so, coffee and bread merely acceptable. shuttle service from airport only runs about 15 times, between 12pm and 1030pm. too far to walk, roads not for pedestrians. Taxi is 15€ at daytime, 25€ at night. I would come again if needing airport stayover.

"Overnight stay pre-cruise"

Linda B, Stoke-on-Trent, United Kingdom 26/06/2016

Hotel was nice but our room smelt slightly musty. The room was a little bit cramped for 3 people. The shuttle bus is chargeable at €6 each one way. The restaurant was nice authentic Italian food but not all staff understood English. Breakfast was included but when we went down there was no hot food left.

"stay at hotel"

nettoashleyj, Bear, Delaware 25/06/2016

Overall the hotel was good , my concerns the transfer that is the airport shuttle is not punctual , it is not free. The air conditioning was not effective as the was a part of the ceiling in the room that was open so although the air conditioning worked it was not cooling the room, the restaurant charges for the bread that was served with the dinner which we we not told about , they called it a cover charge . The ebreakfast was very good and cost about 5 Euros

"Disappointing stay night before flying out"

User 22/06/2016

We booked this hotel for its proximity to the airport and if that's all you're looking for, it is only 10 mins away. However, the second we walked into our room, it reeked of smoke. The room looks dated. Carpet needs to be cleaned. I can't wait to leave this place!

"Very comfortable and convenient "

User 21/06/2016

This hotel was very close to the airport and convenient with the shuttle bus service. We were having a one night stay before catching the plane home. Breakfast was bountiful, staff friendly and room spacious and clean.

"This is not a 4-star hotel"

User 21/06/2016

Tiny rooms with dingy carpet that needs to be replaced. This is not a 4-star hotel and is overpriced for the quality. We stayed in a room with three beds, and the third bed was a springy camp style mattress with regular linens used to semi-disguise this. We could also hear the planes from the airport clearly in our room. I would not stay in this hotel again or recommend to others.

"Nice basic hotel for a quick stay"

User 21/06/2016

The hotel was really nice, clean and modern. We stayed there for one night and it was a good hotel for that. Staff was really friendly. We ate at the hotel's restaurant. The staff there was really awesome. Pizzas were good. The breakfast was also good there. There was a pool also but we didn't have the time to try it. Fitness center looked small but nice for a little work out. The hotel is basically middle of nowhere but it has all you need for a quick stay. Airport shuttle was 6e per person one way.

"my last stay at BW"

Raffi B, Montreal, Canada 21/06/2016

Excellent Service from Roberta and Alessandro from Front desk office . I know them so many years and that is one of the reasons I return to this hotel when I am in Roma . Hotel is very close to Airport and shops nice walking area .

"Not ideal if you want flexibility...or a smile."

lejr, Alberta, Canada 20/06/2016

We arrived just before 1000 to find that there was absolutely no flexibility in the posted check-in time of 1400, despite requesting an early check-in with our original booking, and holding Diamond status in the Best Western Rewards program. I have never seen this at any other Best Western location, or any other hotel for that matter. Most places do try to accommodate their guests if possible. But we waited patiently for 4 hours, with not even a trace of a smile from any of the three front desk clerks. Our room was small and the TV half the size of my computer monitor (and not much bigger than the lamp shade!). The bed was very hard, but the bathroom reasonably spacious and clean. The Guest Information binder was torn, dirty, and many of the pages were falling out. Despite the scarce contents, the binder rings were too big to fit into the sole, shallow desk drawer. No writing instruments were in evidence, but cutlery was cheerfully delivered on request. The front desk clerks in the evening were much more friendly and helpful. We were not disturbed by any noise from the airport at night. The breakfast was passable but the strange colour of the scrambled eggs a bit disconcerting! Still, the coffee was okay and the fruit refreshing. The host in the breakfast room was not very welcoming, however, and I wondered why so many of the staff were so unhappy. Although we were tired and hot, and would have welcomed the ability to take a shower before the afternoon heat, I was shocked to discover that this was not an anomaly. Although most of the rooms on our floor were cleaned and ready before 1100 hours, no early check-ins were allowed: not even the exhausted couple with the overtired baby who was crying loudly! Not a pleasant atmosphere in the reception area, and for that reason, we won't return.

"Nice Hotel close to Airport"

Y6687DQrobertc, Denver, Colorado 17/06/2016

I needed a place to stay close to Fiumicino airport as my flight arrived very late at night. Unfortunately too late to be picked up by the local shuttle service but the hotel is only 2 miles away. The front desk is manned 24 hours a day and they were very helpful when i arrived. The room was very nice and clean. The bed was terrific and the bathroom very well appointed. Breakfast in the morning was excellent! A wide variety of cereals, fruits, juices and pastries as well as eggs. I highly recommend this hotel to anyone who has an early morning departure or late night arrival

"Great Location"

bobtraveling, Denver, Colorado 13/06/2016

The hotel is simply adequate for a stopover when using the airport. The hotel does have a shuttle bus to and from the airport. Pick up is located at bus park at Terminal 3. I think it is slot 26. Breakfast is good. Rooms and bathrooms are small.

"Easy access to airport"

christopher r, Saltillo, Mexico 13/06/2016

With a connection the next morning this hotel looked ideal. The first option was the Hilton which is connected to the airport, but then I realised I could pay for the Best Western hotel with points. The price of this hotel is much cheaper than any other closer. A taxi from the airport can't be anymore that 3-4 minutes and costs 7 Euros + 2 Euros for luggage. Hotel shuttle service in the morning is 6 euro per person, so only 3 euro more, but You will need the exact terminal for reference. Check in and out was fast. The room was clean and the bed comfortable, with a good shower. Breakfast is enough and good quality. Room service was prompt with an extensive menu, only there wasn't too many snacks such as the regular club sandwich. The TV in the room is very small. This hotel is directly under the flight path so could be quite noisy for some, the windows were shaking at one point. There is a restaurant on site as well as pizza places within walking distance, less than a minute. Overall it was a great choice and I would stay here again.

"Excellent for a night before flying"

Lionel W, Perth, Australia 13/06/2016

Only just stayed here and waiting at the airport to fly home to Australia. Had a triple room which was a good size with a single bed and a large king bed. the room was very clean and well maintained. The shower was good although bathroom small. Whilst the bed was very firm I slept quite well. Breakfast was fairly good as well. The airport shuttle is 6 euro per person and only 4 to 5 minutes. First cab heading there last night tried charging 30 euro and ended up getting one for 20. I suggest you contact hotel as to their shuttle times asthat clear on web site. not

"Best Western Fiumicino Airport"

Enrique L, St. Louis, United States 12/06/2016

I had a 12-hour overnight layover in Rome, I selected Best Western over the airport Hiltons because of price. I was not disappointed. While a bit farther away than the airport Hiltons, the ride was short and convenient - well worth the $100 savings. Space in the shower is a little tight but very much up to standard with normal Rome showers. Great stay, very convenient location to airport, staff is very helpful and nice, breakfast spread is incredible.

"Convenient and comfortable"

Glen R, Bonavista, Canada 11/06/2016

Nice hotel, great pool, bar and restaurant. Located close to the airport, with shuttle service to the airport. Our only negative was the lack of wifi in our room. It seems the signal will not reach all areas of the hotel.

"Nice airport hotel"

AlLiCeV, Redditch, United Kingdom 09/06/2016

Good location for the airport although too far to walk to the airport but the hotel have airport shuttle service at a fee. Very confortable and clean room. Plenty of space to park car. Breakfast was OK.

"Room is Ok but avoid restaurant"

kmbrown1948, Baton Rouge, Louisiana 07/06/2016

Is close to airport rooms are OK, we had no problems with the shuttle. However, service not so good in restaurant. Avoid the eggs in the morning buffet, they are pretty rare but the other stuff was OK. Enjoyed the pool.

"Works well"

Dave W, Central Point, Oregon 06/06/2016

Stayed one night the night before our cruise left port. Works well as it is close to airport and a short 45 minutes to the port in the morning. Nice outdoor seating at bar/restaurant. Also a few good place to eat within walking distance.


Garth G, Sooke, Canada 06/06/2016

This hotel is both comfortable and well located for easy access to Rome's airport, about 15 minutes away by shuttle. A very good restaurant is located nearby, about 5 minutes walking. Prices are reasonable.

"Good airport hotel"

betsyjane, Grand Rapids, Michigan 04/06/2016

Staff was friendly and helpful. Restaurant was delicious. We enjoyed the pool. The room was to small to be sold for 3 people. The 3rd bed was crammed in a corner and extremely uncomfortable mattress. The hotel shuttle to the airport was a plus.

"Handy to Airport"

Roly M, Dartmouth, Nova Scotia, Canada 02/06/2016

I booked this online through Aeroplan Rewards. Hotel has shuttle service for 6 euros per person to and from Airport. Runs every hour starting at 1300 from Airport to hotel and every 20 minutes from Hotel to Airport starting around 0600 but ending at noontime. Two stories with separate building for Reception. Small, shallow outdoor pool and exercise room. Wifi included. Electric kettle and coffee/tea service. Mini-fridge and some bathroom toiletries. We had two single beds and a cot. Jeepers but the beds were hard. Incredible included hot breakfast at adjoining Ristorante Concorde. Yappy neighbourhood dog barked through early evening and rooster started crowing at daybreak but no aircraft noise through the night.

"Couldn't have been better!"

kayherring, Marble Falls, Texas 02/06/2016

We stayed here the last night of a six-week tour through Europe. It was perfect! Roberta and Francesco at the front desk helped me -- above and beyond the call of duty -- in trying to get an on-line check-in for our next day flight. David, our waiter at the restaurant for both lunch and dinner,- was a gem. So friendly, so professional. Staying here and eating here was a wonderful way to end our great 40th Anniversary Adventure! Kay from Marble Falls, Texas

"This has changed hands since last fall"

Gene_and_Marcie, Greenville, South Carolina, United States 31/05/2016

We were here last September and were thrilled with the value: a 4 star hotel, spotlessly clean, gracious staff, superior food. But we are here now, May 2016, and it is none of those things, it is simply adequate. We should have first noticed when the front desk mentioned that we were no longer in their database because the computer system had been changed since we were here last. Don't get me wrong, it is okay, but just that, and still a pretty good value, but after how impressed we were last fall, it is a bit of a disappointment. Going to look around for something else next trip.

"Near to Airport"

Philip B, Lincoln, England, United Kingdom 31/05/2016

Good position close to the airport. Hotel runs a shuttle bus to the airport which costs 6 Euro per person approx every 30 mins. Hotel is quiet but right under the flight path so some plane noise is to be expected as they pass by at a low level during daylight hours anyway, didn't hear any at night. My wife and I checked in late at night and were given a room only to find it was occupied when we entered through the door. Apologies if you was that young lady. We only sampled one room which I think may have been a family room as it had a double bed and another single in another room. Rooms have tea and coffee facilities and minibar. Decor was a bit worn but acceptable. Didn't get to sample breakfast as it had closed and I think we were there a few minutes before 10 am when it should close. I guess they thought no one else was coming. Breakfast was extra and I think 4 Euro each if it was taken. I would recommend for a night if you need to be near the airport.

"Clean, comfortable & convenient - should be a * 4 rating!?"

Vada, Terrigal, Australia 31/05/2016

Overnight stay with late check out prior to pm flight. Had purchased an inclusive deal on internet that included breakfast - however - hotel's booking system had no indication of the inclusion. Problem quickly overcome. After making booking had difficulty in establishing airport pick up point for shuttle. E- mailed (after searching for address) to establish location of pick up point. Reply received, however, found reply in practice to be misleading. Upon arrival at hotel after some confusion at airport - found on check in desk simple - accurate - and easily understood directions for pick up point - clearly articulated on the counter. Why couldn' t that have been communicated? Convenient bar in reception area - good place to relax - after a couple of weeks travelling in Italy. Room 128 clean. Comfortable king size bed, ac working efficiently, good free WiFi. English TV channels and for the 1st time in travels in Italy, tea and coffee making facilities in room. Functional bathroom with some basic toiletries provided. Bathroom has a sliding door separating it from rest of room. Needed to use bathroom @ 1.45am to find that the door had locked itself. Fortunately no one in bathroom!! A call to reception brought a response in five minutes. Although young guy was a bit baffled as to a fix. However, with the aid of a coin managed to manipulate lock successfully. (Maintenance issue) Restaurant attached to hotel in our experience was very good, see separate * 5 review. Overnight stay ok, unnecessary maintenance issue marred what should have been a very comfortable visit!!

"Nice overnight for early morning flight"

User 30/05/2016

We stayed 1 night for an early morning flight. Nice clean room with good wifi. We were not aware of airplane noise. Shuttle to hotel leaves from Terminal 3 (far end Port 26/27 where busses leave). Regular early morning shuttle to airport. Total cost 9E/person I think. Pool was closed for maintenance. 10-15 walk to local town Fiumicino for dinner - seafood the specialty. Many places to eat. Little English spoken. We had one of our best meals in our 18 days in Italy -- different cuisine than elsewhere. We ate at Un Posto Al Sole #170 on TripAdvisor. It was "seafood takeout" meaning we ordered inside at sat at a sidwalk table (lots of tables inside too). It was Saturday night - the place was alive and bustling with the locals out to dinner. Shuttle service was prompt.

"Overnight stop"

Maureen T, Sheffield, United Kingdom 28/05/2016

Very convenient for late arrival in Rome. Hotel emailed details of their shuttle bus promptly and check in was friendly. Room was comfortable though modern, well-equipped bathroom was a bit cramped. We ate in restaurant but food wasn't brilliant and we thought it overpriced.

"Overnight at Rome FCO Airport"

sjean419, Columbus 28/05/2016

We took the train from Cinque Terre to the Leonardo da Vinci (FCO) airport and then shuttled over from from the airport to the Best Western. The BW was just great for an overnight. The reception is sleek and modern and very welcoming. The staff greeted we three weary travelers most promptly. Our room was a standard king and they added a rollaway which was helpful since there were three of us. The rooms have all been upgraded and nicely furnished. The wifi worked great for the three of us as did the air-conditioning. The bathroom shower stall was a typical European chamber that we found in the three places we stayed in Italy. The sink,toilet and bidet were all new upgrades as was the tiled floor and walls. In the event you must stay longer, there is a lovely pool and work out facilities on the well landscaped property. The restaurant on the property was an unexpected surprise. Again, the service was outstanding with a seafood and pizza menu. The also served a breakfast buffet in the morning. I would stay here again if ever in the area.

"Shower for skinny people only"

Anconstevo, Greenville, South Carolina 27/05/2016

Room was small, beds were ok at best. Shower was made for skinny people only. I am 6' 190lb and had about 2" to spare on each side. Room was warm with no air working. The restaurant was quite nice for both dinner and breakfast (which was not included). Closeness to the airport was a plus.

"Nice place"

User 27/05/2016

Stayed here for a night to catch an early morning flight ... rooms are basic but clean and the wifi connection was poor on that day. The best part is the location... the terravision bus stop is walking distance with bags, and the airport shuttle gets you to the airport in about 5-10 minutes... the restaurant is actually quite good... saw quite a few localites eating there

"Great for the Airport "

User 24/05/2016

We stayed at this Best Western on our last night in Italy and found it quite comfortable. First, the bed was large, the air conditioning worked well, and the wifi was amazing! We didn't eat dinner at their restaurant because it was rather expensive but the breakfast was wonderful with eggs, bacon, cold meat, yogurt, croissants, tarts, fruit, and cereal. The shuttle service is what drew me to the hotel but note it isn't free it is 6 euro/person something I didn't realize as I assumed it was free. To catch the shuttle from the airport to the hotel it is outside of terminal 3 follow the signs that say shuttle and then keep walking until you pass the bus station and you begin to see numbered parking spots, there is a Best Western sign! If you're planning on taking the shuttle to the airport make sure you tell them at check in as they reserve you a seat. The shuttle will also take you right to your terminal on the morning of your flight which was awesome because terminal 5 is separate from the other terminals! Overall, it was a decent hotel for a one night stay before a travel day although next time I would stay some place with a shuttle included for free.

"Pleasant and modern"

SanFranciscoBodie, San Francisco 23/05/2016

This airport hotel is located on the periphery of the airport, a very mixed use neighborhood not sketchy but little to walk to. Nevertheless, the property is very modern, an older part thoroughly remodelled and updated, and a newer constructed wing. We had rooms in both and were quite satisfied. The pool was closed for maintenance. There is a large outdoor patio area and fitness room. Depending on your rate breakfast is either included or separately charged (9E per person). Also the shuttle to/from the airport costs 6E each way per person. The Concorde Ristorante on the property is very good and busy at night. I've stayed (and been happy) at many european Best Westerns and this lives up to the high standard.


Stevos60, Hamilton, ON. 22/05/2016

group of 20 Canadians missed our Rome connection to Toronto, Alitalia put us up at this hotel which was very close to the airport. The rooms were comfortable as we were only staying the night, I like to say special thanks to Davide who served our grumpy group at 11 pm with a very warm welcome and at breakfast he treated us as he had known us forever. thank you Davide for you italian hospitality.

"Great location and a very comfortable room"

User 21/05/2016

The breakfast was fabulous, the room well appointed. Our stay was brief but very pleasant. The hotel and grounds are kept clean and neat. The staff was extremely professional. We were able to catch the hotel shuttle to and from the airport which made everything so much easier.

"Close to FCO airport for early international flight!"

Hao C, Austin, Texas 17/05/2016

An American style hotel, good location. Free continental breakfast after 7:00 AM, but we have to catch flight and left for airport around 5:00 AM, so we did not have chance to eat. Restaurant meal costed around $30. Room charge $150 Free WIFI. Shuttle bus cost $6 one way. But the shower water is not hot and turn to cold sometimes. We reserved the hotel thru Orbitz and prepaid the room charge, but we were double charged again when we stayed in the hotel. Not a pleasant stay at all ! We are requesting to refund, if possible.

"Value at Rome Airport"

coffeeman2016, Cambridge, United Kingdom 16/05/2016

This hotel was excellent value including a very good breakfast. Room was compact but adequate. The only thing which I did not like was the €6 cost each way per person for the short shuttle bus ride from airport to hotel.

"last day rome"

Jimmie D, nashville tenn, United States 15/05/2016

very good location to airport and to easy walkig distances to resturants. good enough for the price could have had larger tv very small laptop screen was larger than there tv. but good place for one night.

"On my way home"

Lynnsie60, Newbury Park, California 04/05/2016

Rooms were not fancy but beds comfortable. Ask for the remodeled rooms. Had a problem with air conditioning and hotel staff changed our room. Great pillows. Great breakfast. Amro Sharkawi, food and beverage manager, saw to our every need while dining for dinner at the Hotel Rome Airport, Best Western. (And breakfast too!) Dinner was very enjoyable, while I am guessing the locale restaurants might have a little better prices.) But if you are a weary traveller waiting to go home....this is a nice respite.

"Comfortable and convenient"

LissaJones, New Hampshire 04/05/2016

Like others, we just needed a one night stay before leaving Italy. The room was just fine, although the bathroom was quite small. We are not large people, but we could barely use the toilet without our knees touching the shower. Minor thing, really. They have a shuttle (shared with two other hotels, apparently) that showed up when the sign on the post at the airport said it would. We didn't realize it would cost 8 Euro per person each way (most airport shuttles for US hotels are free). The best part of staying here was the EXCELLENT breakfast (included). Not just a pastry and coffee - lots of healthy and not-so-healthy choices. A nice way to start a very long travel day.

"Well worth it, completely fine."

User 20/04/2016

Isn't it strange how experiences can vastly differ from one human to another? We arrived with a dash of trepidation, left with full blown, puffed up confidence. No doubt slightly heavier too, thanks to the little pizza family place (down a side street past the garage, it's name in twinkly tiny lights. Liza Minnelli ate there and prices slightly less than hotel restaurant, cheap and filling). Hotel-wise, bed great, room great, AC is set, but window opens ( we were 2nd floor, first bldg). Shower good, wifi strong. Airport a few breaths away (google their shuttle times if you want to align your travel times with this six euro pp one way service to and fro airport, as it runs only in the day). And the receptionist has Paul Newman eyes who found me an Italian adapter to charge my phone. What more do ya need?

"Basic Accommodation With Disappointing Airport Shuttle"

CalGal29, Los Angeles, California 19/04/2016

Having arrived in Rome after a 16 hour plus flight, a friend recommended a stay near the Rome airport where airport shuttle service was recommended. Prior to booking The Rome Airport Best Western, I called the US Best Western 800 number which assured Rome airport pickup. Upon arriving at Rome FCO after a delayed flight, the Best Western Rome airport shuttle refused to pick me up and directed me to the taxi stand which demanded an expensive 25 Euro fare for less than a 5 minute ride to the hotel. Upon reaching the hotel, the front desk agent chuckled that its guests are often 'ripped off' by the airport taxis. He provided me with a basic clean room with bed, refrigerator, safe, poor air conditioning and a tiny shower which leaked water onto the bathroom floor. All in all, I would not recommend this hotel due to its lack of customer service.

"Nice 1 night stay"

AlpineWorldTravelers, Alpine, UT 13/04/2016

Needed a room close to the airport for our international return flight home after 2 weeks in Italy. Hotel was close, convenient and offered great Wi-Fi and very comfortable beds. Breakfast was included in the rate and was very good.

"Much better than expected"

User 12/04/2016

This is my first stay at this hotel chain - 4 nights. I found the hotel very clean, quite and close to other restaurants or shops. The breakfast is great with lots to choose from. I will choose this hotel again if needed.

"Good for what we needed"

Travelingspud, Berkeley, CA 09/04/2016

This hotel is good if you are arriving extremely late or need to get to the airport extremely early. The staff was welcoming, professional, and understood clearly the necessity of getting to the airport early and on time. The room was a typical hotel room. It was clean with the exception of an incredibly stained carpet. The bath, while modern, was small to the point that it was easier to get undressed outside of the bath, or at least with the door open. The bed was comfortable and the soundproofing was good. We did not eat at the hotel. I believe that breakfast was served, but we left at 5 a.m.

"Ok room; good food"

catherine6515, cincinnati, Ohio 31/03/2016

This hotel is a good choice for people who want to be close to the airport. It offers a quick shuttle service for 6 euros a person. The area is industrial and we didn't find any interesting restaurants closeby. However, the hotel retaurant is very good and serves a breakfast buffet that you can book with your room rate. The rooms are very small and were hot. We could not control the thermostat although we were able to turn it off completely. Breakfast service doesn't begin until 7:00 so it doesn't work well for people with very early flights. Overall, the hotel is adequate for a one night pre-flight stay.

"Airport hotel"

colleen950, Solvang, California 17/03/2016

Perfect location for an early morning flight. good value. Clean and tidy and the wifi was speedy. I left before breakfast so I can't rate the restaurant. Taxi arrived on schedule at 4am so I was able to check in with time to spare.

"Pleasantly Surprised"

User 15/03/2016

Very pleasantly surprised with this hotel. The rooms were clean and the staff were very friendly and helpful. It is a good value for the price. The breakfast was delicious and had a wide variety of food. The only thing that I was not too happy with was the shuttle. I don't see why you have to pay extra to use this hotel service. It is only a short 5 minute ride to the airport and it is easy to catch the Terravision bus into the city from the hotel. Overall I would definitely stay here again.

"Poor room service"

User 10/03/2016

I just noticed for 3rd night, my cups and utensils are not being changed or washed. How I noticed, I always open my window to see a better light directly from the sun and raise my glass of no old fingerprints or residue and unfortunately, all old fingerprints are still there. Also, they never vacuum your carpet (how disgusting!)

"A wonderful Surprise"

mimi6847, Boston, Massachusetts 06/03/2016

We booked a night at the Hotel De La Seville because of it's proximity to the airport near Rome. Upon entering we were greeted in friendly manner and quickly shown to our room. The room was very clean and attractive. A bit on the smallish side according to USA standards but very comfortable! The bathroom had a large shower with a fabulous hand held or stationary adjustable head and plenty of hot water. The location is in a seaside community within a two minute walk to the beach. March is off season but there were plenty of shops and cafes open. The couple who own this hotel also have a restaurant and Roberto offered to drive and return us to their restaurant of the same name We had a fabulous dinner and really had an Italian experience! The bed was comfortable and the sheets soft. There was a beautiful. Complimentary l continental breakfast on the third floor with an ocean view. We were delighted with our stay and wished we had been able to stay longer.

"Nothing special."

Snake_II, Lima, Peru 16/02/2016

Room 257. Very little bathroom. Being a near the airport they might be ready to offer an early breakfast for early travelers. I know hotels that prepare something in this cases. But it seems too much to ask for this one. Below my expectations.

"Clean comfortable overnight stay"

surfingmo, Culver City, California 03/02/2016

Was on a standby flight out of Rome and needless to say I didn't get on so opted to stay somewhere near to airport till the next days flight, there is a shuttle from fco to hotel and is located in terminal 3 in parking spot 26 or 27 in hotel shuttle area it comes every hour starting at I believe 1 pm, it cost 6 euros, and the young man driver was very nice and friendly , the room was nice and updated with a nice modern bathroom, bed was comfortable, had a nice breakfast buffet with a lot do items to choose from even scrambled eggs and bacon, it is a short walk down the street to the ocean and a jetty you can walk out onto and a lot of nice seafood places to eat at, and a few confidence stores and also a nice bakery off the side street, there were a few nice looking hotels a little closer to the water if that's better for you, but this hotel was fine for a night or two, as I said it was very clean and modern, I had a good nights sleep and got the shuttle back to airport , short 5 minutes away.

"Airport hotel"

Conorati, London, United Kingdom 16/01/2016

We stayed here due to a missed flight connection so wasn't a first choice. Location is perfect for adjacency to Fiumicino airport, the dinner in the restuarant was suprisingly good and the staff were attentive and kind. The rooms were clean and looked after but small and outdated. In need of a refresh.

"Bad service"

davidlP4020RE, Greater Sydney, Australia 14/01/2016

We booked here because we had an early flight the next day. On endeavouring to catch the shuttle from airport to the hotel, the driver would not look up from the game he was playing on his phone and responded very tersely to my enquireies so much so I turned and walked away; only to discover a little this was in fact the shuttle which of course had left. We caught a taxi which drove like a couple of kms and charged 25euro. The shuttle is 6euro each. On arriving at the hotel we complained about the shuttle driver but the receptionist (male) checking us in was not at all interested or sympathetic. After the checkin in we enquired about getting to the big shopping mall nearby. The receptionist confirmed there was one but had no idea when the shuttle goes. On asking another lady there later she said they do the shuttle booking for us. The first guy must have known this but couldn't be bothered doing it for us I guess. This all may sound trite, but when you are travelling in another country you rely on hotel staff to help. Basically we were very unhappy with the service there. Room was ok, but don't recommend this because of the staff.

"Great value for rome airport"

jamesv2811, Lincoln, United Kingdom 02/01/2016

I was pleased with this hotel having struggled to find a good hotel for a reasonable price near the airport. I got this for £50 for the night including breakfast and was pleased with the experience overall. The hotel provides a shuttle from the airport but beware that it has limited hours so check this first. The hotel has blocks so I was in a different block to the reception which was fine and i personally found it quiet, didn't hear any noise from the airport, one odd thing was that going into the block there are two staircases and you can only access some rooms from each so it took a while to work this out at first, could be better signposted. The room itself was very comfortable and had a good tv, very nice bathroom and even a balcony should you have wanted it. The breakfast was large and had plenty to choose from in the restaurant next door. Overall, this is very good value for fiumicino airport and i would stay here again.

"OK for a night in transit"

TravlinfoolSeattle, Seattle 24/12/2015

We spent one night here before boarding a cruise ship in Civitavecchia. The hotel is old but well maintained. We arrived very late and were offered a handicap room. It was very small and it was almost impossible to get around the bed without banging into the chair or closet, for instance. The breakfast was acceptable if not the greatest variety. In all, an acceptable option for a night in transit.

"Perfect for layover "

User 18/12/2015

I had an overnight layover in Rome and this hotel was perfect! The shuttle bus was waiting when I got out of the airport, and it was a quick ride to the hotel! The hotel itself is very nice and clean! The staff were very helpful (especially the ones at breakfast). The bed was comfy and the breakfast was good too! Would stay again 100%

"typical BestWestern, nice extras, loud (next to the airport)"

Peter S, Beselich, Germany 12/12/2015

this hotel is as the most BWs are: simple but cheap. Some nice extras here: very good restaurant (also for the breakfast), pool, etc. Would be good for family holiday - if there wouldn't be the airport. Sometimes you think the planes are going across your room (esp. early in the morning). Additionally there is nothing in that little village; except: the very best fishrestaurants you can find! And many of them.

"Good Basic Hotel - Small even for Europe"

Travelinkers, Oldsmar 27/11/2015

Having missed our flight from Rome to Budapest, Alitalia put us up for the night at the Best Western. It has a modern décor in the lobby and restaurant. The rooms are small. We laughed as we were going from here to a river cruise and were not sure which room would be smaller. It was clean, the WIFI worked and the breakfast and dinner were good. Basically, we were glad to have a comfy place to stay. We did walk along the streets and found a couple of places to stop for a drink. The room was so small and we had been in the airport so long we needed to stretch out. For a one night stay it was good.

"Rome Airport comfort"

A3678OGjohnw, Sydney, Australia 21/11/2015

Quality experience when you need a good rest before flying. Room was clean and comfortable, staff service was excellent. Breakfast was more than ample. Shuttle to/from airport was efficient, but is at extra cost.

"Affordable and Clean Hotel Near Rome Airport"

Aubrey Q, Winston-Salem 20/11/2015

Best Western Hotel near Rome, Italy airport offers an affordable and good hotel to stay in. Staff in the front desk and the restaurant are very pleasant and helpful. The room is large, clean and well ventilated. The valet, Carlo, was quick to offer assistance with our luggage to and out of our room and to weigh them. There is a scale in the lobby to weigh your checked in luggage before you go to the airport which offers a convenience (price is 1 euro for 30 seconds. use of the scale.

"Stay here if you need to be by the airport but otherwise dont bother"

Clive G, High Wycombe, United Kingdom 19/11/2015

Very ordinary airport hotel , rooms were clean and modern and the wifi worked. It's an odd layout where the reception, restaurant and rooms are all in different buildings. The restaurant had a decent menu but was closed by 21.30 so don't expect to be fed if you're staying here after coming in on a late flight. Breakfast in the morning was OK. There was no separate bar so after the restaurant closes its a bit soulless, although you could sit in the reception area and order a beer or glass of wine.

"Surprising stay close to airport"

672felixn, London, United Kingdom 12/11/2015

I am so delighted to present the above hotel to every one wishing to stay close to airport, this hotel is the answer. The price and proximity to airport is wonderfull. The quality of the room was above my expectation for the price I was charged

"Noise a Puzzle"

amp-qld, Noosa, Australia 11/11/2015

Like most people, we only stayed one night before flying out. Our room was somewhat dated and only of adequate size. When we first arrived, a plane arriving went right over the hotel and the noise in the room was extreme. The noise insulation is nowhere near adequate for an airport hotel. We asked whether there were any quieter rooms but they said they were all the same. We then checked the arrivals for the night and were disturbed to find there were several timetabled. However, we didn't hear anything after 11 pm. We're not sure whether they didn't arrive, used a different runway or we slept through them. The included breakfast was very good. At 24 Euro for a return shuttle for a couple, we thought that was fairly expensive when the hotel is only 3.5 km from the airport. However, we got a very good room rate so can't complain. Some of the pool facilities were closed for the hours that we were at the hotel.

"Great Airport Hotel"

mggilbert, delray beach, florida 11/11/2015

Very surprised of what a great hotel it is. The room was good and comfortable. No noise. The Restaurant was adjacent to the hotel. It had a bar and the food was good.. Service was top notch. The breakfast which was included in the room rate was the best.The food was fresh and hot. The choices were many. The coffee was good and american. Would highly recommend this airport hotel. The transfer service form airport to hotel and return was 6 Euro each way and you pay for at the hotel.

"nice buffet breakfast, clean and comfortable room"

Jane E, Galesburg, Illinois 11/11/2015

The room was clean and comfortable, if a little dingy. The hotel is very close to the airport and has a lot of shuttle times, including two before 7 am. (It does cost 6 euro each way, which seems a little expensive for such a short trip.) Considering the location, the hotel was quieter than I expected. The buffet breakfast was very nice, with lots of fresh food. I especially enjoyed the fresh fruit, croissants, and yogurt. The strength of the free wi-fi varied from fast and strong to slow and weak over the 18 hours I was there. I stayed here during a strike by Lufthansa, and the hotel staff didn't seem to want to know anything about customer issues with travel and cancelled flights. The ancient phone in my room was not working when I checked in, and the person at the receptionist desk did not seem to understand the urgency of this issue. I was travelling without a cell phone; maybe that's so rare these days she couldn't believe it, or maybe she did not fully understand my English. The call I did make cost about 10 euro. Shop around - while I was checking prices online the cost of the room varied a lot. I paid 100 euro (booked through the hotel's website) and overall found it a good value. I would stay there again.

"One night stay between flights"

36Cecilia, Brisbane, Australia 11/11/2015

Nice place to stay when you have an early flight. Room and bathroom were a good size and clean. Breakfast was pretty good and staff was friendly. Because it's so close to the airport it's a bit noisy but nothing too bad.

"Convenient for catching a flight"

adrianyyz, Toronto, Ontario, Canada 10/11/2015

Recent stayed the night at this hotel with a group of family members as we had an early flight the following day. The hotel is very conveniently located for a flight from Fiumicino, although disappointing that there is a charge for the airport shuttle. If you are driving the parking appeared ample. Rooms were small, but standard for European hotels in this star category. The hotel breakfast was excellent. Hotel staff were friendly and accommodating. Wifi was free and suitable. There is a bus stop a couple blocks away with service directly to Termini station for a small fee (6€). There is excessive jet noise as this hotel sits right under a runway, so if you are a light sleeper this is something to be aware of.

"A nice airport hotel"

Mike T, Siena, Italy 10/11/2015

We found this hotel to be reasonably priced, clean and a very good place to stay if you want to take some pressure off getting to the airport for an early flight the next day. It's attached Concorde restaurant was a very pleasant surprise for dinner.

"Connecting flight stay"

733jovanp, Belgrade, Serbia 09/11/2015

I had a connecting flight the next morning, so BEST WESTERN came in very handy due to it's proximity to the Fuimicini airport. At first, it was a bit tricky to find "bus shuttle" which was said to drive you from and to the airport, but after a while I realized that I had to make an arrangement. Since I arrived late, I decided to take a cab instead. A notice about that beforehand could be useful. A room quality of the hotel is pretty good. Mini bar was fully stacked and TV was up and running. However, I was not prepared (I didn't know) for a different electricity socket... guess I will have to think about that one too in the future. There were a few of universal sockets throughout the room which I found good enough. TV had some sort of hotel subscription which offered a variety of movies, shows and whatnot. I found it a bit weird that there was not anything for free - each movie costed around 8-10 euros. Bathroom was rather OK, stacked with basic hygienic stuff, which I found useful in particular since my luggage have stayed at the airport. One general remark I had, though I guess I cannot blame the hotel for it, was a temperature. The room was very cold and somewhat unpleasant. Pointing out that to a receptionist, I have found out that they had to turn the heating system off due to temperature fluctuations during the last few days. Indeed, as I have found, morning the next day was pretty warm. As for the departure, that was totally painless. The night I arrived, I saw the timetable for hotel shuttle which departed a bit earlier than I would have needed, but that was quite OK. The price for a shuttle was 8 EUR.

"Adequate for 1 night"

Rob R, Denver, Colorado 04/11/2015

The hotel was clean and the staff friendly and helpful. The rooms are quite small but do come with small balconies. There is quite a bit of noise from the airport when the planes take off. There is a gym on site. The restaurant is open late and is pretty good.

"One night stay over between planes"

Margit B, Montreal, Canada 03/11/2015

very good choice for a one night stay over between planes. Clean rooms, very friendly and helpful staff, shuttle bus service to and from hotel to airport. Excellent breakfast buffet, restaurant, pool and fitness center are very convenient amenities. Be aware that the planes arrive right over your head and you have to accept a certain amount of noise, day and night

"Close to airport"

Robert J, Mclean 02/11/2015

The only reason to stay here is the proximity to the airport. There is a shuttle service but unfortunately it doesn't operate for early morning or late night arrivals and departures. A taxi is about 15 euros (compared to 48 euros to/from the rome city center.

"Clean, efficient and convenient."

Marigatta, Garnet Valley, Pennsylvania 31/10/2015

We have stayed here several times due to the convenient location close to Fiumicino airport. Parking is available. Our room was clean and beds were comfortable. Basic commodities were offered including a generous breakfast buffet. Carpeting in room was tired and there was a stench of cigarette smoke in the room. We were exhausted when we checked in late evening, otherwise we would have asked for another room. The bathroom was impeccably clean, but very tight. We could not control room temperature and therefore we were uncomfortably warm until we opened the window-- beware however, of the aircraft noise!

"Beautiful and Modern Hotel"

BigFamilyVacation, Canada 29/10/2015

We were happy to book a hotel so close to the airport with the convenience of an airport shuttle that left every 20 minutes and a great breakfast service. The friendly staff checked us in quickly and were very accommodating when we asked about travel into Rome. Great hotel. Very clean, very nice and with all amenities.

"Convient, Clean and Cheerful Stay before heading home and to Airport."

MassarelloFamily, Chicago, Illinois 29/10/2015

Very clean and modern hotel located near airport. Near the Tiber River for a nice walk and some very nice restaurants. Very convenient for our last stop in Italy before heading home. Staff was very friendly and helpful. For only 6 euros - a shuttle ride to airport every 1/2 hour.

"Price was right for our short stay, and our dinner at the restaurant was good"

Sheila N, Palmdale, California 28/10/2015

We needed a hotel near the airport, and this one came through. Check in was easy. We were able to use their business computer center (free) to print out our next day boarding passes. Dinner at the on site restaurant was fine, and reasonably priced. The 5 am shuttle got us to our terminal in good time for 8 euros. We understand the breakfast that we missed would have been excellent.

"Decent place to make airport connection"

Iknowpizza, Massena, New York 25/10/2015

I stayed at this hotel at the beginning and end of my trip to Rome. Good breakfast and room quite adequate with good WiFi. However, transfer to/from airport NOT good, and not complimentary. In fact, I saw a patron so dissatisfied with transfer service waiting so long at the airport, that a fist fight almost ensued when the driver refused to take customer to the hotel. This experience quite reduces the value of the hotel.

"Modern hotel, easy access to airport"

rondi3, Ottawa, Canada 18/10/2015

Ultra modern styling in the rooms and lobby make this a winner. They have paid shuttle to the airport starting at 5 a.m. The rooms are larger than most in Italy and the building is well soundproofed, given that it is right at the southern end of runway 35.

"Conviniently Located"

edse-100, London, United Kingdom 17/10/2015

Hotel is very conveniently located a short distance away from the airport which made it great for an overnight stay. Room was decent size, clean and comfortable. Friendly staff, decent wifi which worked well and convinient shuttle bus which stops right outside hotel. This is a good hotel for a stopover. Good selection of cafes and restaurants in the vicinity and even though hotel under flight path there is not much noise from the aircrafts at all. Would suggest to make it clearer where exactly shuttle bus leaves from at airport. After late flight last thing wanted to do was search for a coach and walk around a quiet airport.

"Convenient location"

JMannella, Montreal, Canada 11/10/2015

Hotel is conveniently located only a few minutes from the Airport. Breakfast buffet was very good, lots of choice and the staff were professional and courteous. Room we had, for three, was rather small, and had an overwhelming cigarette smell, although it was a no smoking room. It may be that the odor had penetrated the carpets in the room, but it was definitely noticeable. Found it difficult to adjust the temperature in the room as well.

"Commuter Hotel Necessary but Disappointed"

staffordj2, Lisburn, United Kingdom 10/10/2015

We booked Hotel April 2015 For overnight Stay night before flying from Rome to London Heathrow. We arrived at Airport from Florence via High Speed Train to Rome and Airport Train to Airport. We found it difficult to locate Hotel Courtesy Coach and spent 25 minutes searching for location signs and using enquiry Offices. Other people were also seeking directions. Finally we located Small Transfer Coach and boarded with our Luggage and other Passengers waiting for another 15 minutes to drive the under 10 minutes to Hotel. Upon arrival at Reception we were greeted by friendly Reception staff and checked in. We were charged 6 Euro each for transfer to Hotel and prepaid 8 Euro each for return to Airport early following Morning. The distance from Terminal was .8 Kilometer (half mile) Our room was on second floor accessible by lift. The Room was small but well decorated, clean and provided with the basic necessities, hairdrier, safe tea/coffee making facilities. The mini bar was stocked with price list attached. The Bathroom was small but well equipped with walk-in Shower. On site there was a swimming pool and Gym. Free WiFi and Printer facilities are provided. We had lunch in Restaurant from an adequate varied Menu and Wine/Beverage List. The food arrived promptly, well presented and was good. We later had a,sandwich and wine from Hotel bar which was very good. In early evening we made Coffee but there were only two coffee sachets, one sugar and no milk. We filled kettle with sufficient water for two coffees and shortly after switching on was leaking all over Electrical base unit. We advised Reception about problem with Kettle and shortage of tea/coffee making materials. The kettle was replaced but no more Coffee/Sugar/milk provided. Before retiring we closed curtains, one of which partly fell off Curtain Rail. As we were leaving 5.30am we decided to shower before going to bed. But after a minute the shower leaked badly all over floor necessitating use of towels. The shower doors etc. We're all properly closed We had prepaid bill night before so check out was easy and we advised Reception of the additional problems encountered. This was our second stay in a best Western and would now have to consider any future decisions to stay again


TomLuchetti, Surprise, Arizona 08/10/2015

Yes, it's convenient to FCO, but its 1960s decor, room sizes and dirty carpeting call for a lower value than I have assigned. Staff helpfulness, sleep quality and the size of the breakfast buffet raise my rating to average.

"wrong information - hard beds"

M892GXtinab, Boulder 06/10/2015

We booked this hotel back in April for an October 2nd stay before returning home. It is a convenient location but there were several drawbacks. They do have a shuttle service to and from the airport but it is not free of charge. That charge is not clear from their website. About five days before our arrival we got an very nice email welcoming us and giving us the location to pick up the shuttle at the airport. Problem was the information we not up to date in the email and we waited about 45 minutes and missed a bus before some nice person told us the correct parking slot for the hotel bus. If the wrong info was sent in April I could understand that but it was sent five days before our arrival. When I informed the clerk at the hotel she seemed to have a hard time believing me and I showed her the email. No apologies were forthcoming. The hotel is well located and the facility is clean. Biggest problem after actually arriving was that the bedding is just not comfortable. Beds and pillows super hard. We had a fair amount of hard mattresses in Italy but most had some kind of topper or cushion on them which resulted in them being very comfortable. No toppers on these beds. I would not stay with them again.

"Excellent Hotel"

Max588, Leeds, United Kingdom 03/10/2015

Overnight stay before flying back to the UK. This is an ideal location. They offer a shuttle service to/from Fiumicino airport which is only a five minute drive. Lovely room, not five star, but totally up to standard. The reception staff were friendly and the room/bathroom were clean and fully stocked. Breakfast was perfectly adequate. I'd certainly use this hotel again

"A Solid Bargain for near-airport overnight"

terrydA4243YO, Vancouver, Canada 28/09/2015

I researched this hotel using Trip Advisor and studied many of the reviews. They turned out be quite accurate and I was not disappointed. First, the negative points. Although a shuttle bus is advertised, incredibly it does not operate between 10:30 a.m. and 4 pm! This means taking a 15-minute cab ride from the airport. As cautioned by other travellers, I took the advice to NOT take the cabs right outside the terminal. These are all downtown Rome cabs and their prices might be double that of the local taxis. However, the problem is finding a local cab. This means crossing a footbridge over to the train station where the local cabs are parked. Actually finding them is a challenge and even station staff weren't quite sure how I would find them. Be patient and seek them out as it will avoid being ripped off by the pushy cab drivers who will swarm you on arrival in the airport concourse. Once I reached the hotel (about 15-20 Euros cab fare) just after noon, the welcome was warm and friendly. Although check-in is normally after 3pm, the staff accommodated me immediately, which was much appreciated after an overnight flight from Canada. I was housed in the older wing but the room was clean and comfortable. No view - after all, this is an industrial airport area - but all I needed was a meal and good night's rest before leaving next day for Sardinia. Following a recommendation from another reviewer, I walked around the corner for dinner at a nearby restaurant. It was just so-so but gave me a pleasant short walk outside the hotel. I should have remained at the Best Western. The dinner service there appeared busy and the restaurant looked clean and modern. The next morning, my included breakfast was at that location and I promised the host, Signor Perrino, I would mention him for his warm welcome. I was travelling solo but got the best of attention. The breakfast buffet offers an amazing variety of hot and cold choices and the pastries were superb. I had such a good breakfast that there was little room for more. However, Signor Perrino insisted that I sample a fresh baked pastry just prepared by his wife. It made me wish I had stayed there for dinner the previous night. Departure was around noon, so again, no shuttle. The staff called me a cab and it seemed I paid a little more for the return trip to the airport. Overall, the prices were reasonable and good value for money. I would have no hesitation staying there again if a stop between flights is needed and I would recommend this hotel for anyone seeking value for money and pleasant service.


User 26/09/2015

Beautiful, clean place!!! And Amro was extremely helpful for us as travelers from the USA!!!!! The pool was great and the food wonderful. We walked to the Sea and enjoyed an unexpected day on the water!!! Very nice place with very polite employees Is highly recommend!!!!!

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