ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Hotel Hebron, Copenhague

4.0/5  - basé sur 1241 notations.
Helgolandsgade 4, 1653, Copenhague, Denmark - See map
Best Western Hotel Hebron - Best Western Hotel Hebron The Best Western Hotel Hebron is ideally located in the center of Copenhague. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Centrally located in the city center, this Copenhagen hotel is minutes from the beautiful Tivoli Gardens and 'Stroget', Europe's longest pedestrian street. Situated in the heart of Copenhagen, the Best Western Hotel Hebron is the perfect lodging for both regional and international travelers. This beautiful Copenhagen hotel is centrally located close to many of Copenhagen's best shops and international cafe's. The hotel is also close to a variety of recreational activities nearby such as sailing, surfing, boating and golf. The Best Western Hotel Hebron offers 99 guest rooms and suites each complete with cable satellite television with international channels and free high-speed wireless Internet access. The hotel also features a friendly staff, business services, car and bicycle rental, and meeting space to accommodate and cater for 33 people. The breakfast restaurant offers a complimentary full-breakfast buffet each morning. The hotel is located close to Denmark's most famous attraction, Tivoli Gardens and the 'Stroget', Europe's longest pedestrian street. Families especially will appreciate being close to the local amusement park and Copenhagen Zoo. Guests will also be only a short distance from the Royal Theatre, the Parken symphony and the Royal Opera. Remember you earn FULL Best Western Rewards® point when you book via our reservation center and www. bestwestern. com. The friendly helpful staff at the Best Western Hotel Hebron is ready to ensure an enjoyable stay in Copenhagen, Denmark. Make a reservation today!

Best Western

Hotel Hebron

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • 24-hour front desk
    24-hour front desk

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
GreenLeader Bronze
 
Traveler's Choice
 
based on 1241 guest reviews
NOTE ISSUED
Excellent
369
Very Good
635
Average
182
Poor
39
Terrible
16
REFER TO NOTICE
Business Business
142
Couples Couples
472
Family Family
311
Friends getaway Friends getaway
178
Solo travel Solo travel
78
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"decent value for expensive copenhagen"

4
04/11/2018

small clean twin room, nice shower room with plenty of clean towels. don't worry about the strip club or surrounding area,no problems. good filling breakfast,wifi ok. no mini bar or bath tub in standard room. near to main station and food outlets,easy to find.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you enjoyed your stay, and we hope to see you soon Again.

"Small room "

3
03/11/2018

The stuff in reception is very helpful Excelent hotel position Very good breakfast for a 3 * hotel The single room is really small The bed isn't comfortable, it's like a baby bed. In this price I'm expecting something better. I think the weather is very important for Copenhagen. I didn't have nice weather... Raining and around 1 C  degrees. --- Directions from /to the airport - - - From the airport take any train. Go out on Nerroport Station. Follow the sign S and take the train Blue A or green B color... After 2 stops go out to kobenhavn Station. Walk 4-5 minutes to the hotel. Return to the airport : Line 9-10 to Nerroport 2 stops On Nerroport take the M2 yellow line and go out to the airport [last stop].

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are happy to hear that you had a nice stay even if you found our single room too small. All our single rooms only have a single bed 90 x 200. For a larger bed you must reserve a double room for single use. The extra cost is approx kr. 100,-. Thanks for the directions, but there are also direct trains from the Central Station. This station is situated only a few minuttes walk from the Hotel. We hope to welcome you again another time.

"Value, charm, location, and an atypical breakfast!"

4
28/10/2018

In late November, I came here with a colleague the night before we joined a large group staying at a nearby hotel. It's a shorter walk to the central train station than the walk between terminals at many international airports, and very convenient to restaurants, shops, and other public transportation. The location is superb if you don't want to drive in Copenhagen. Our room was adorable. It had just enough antique touches to give it a charming feel, and the modern conveniences to make is comfortable. The bathroom had radiant heat in the floor, so the tiles were warm in late November. The bathroom was clean as a whistle, well-equipped with fluffy absorbent towels and plenty of hot water. The outlets and lights worked perfectly, the beds were clean and comfortable, and we were very pleased with everything in the room. If you're a breakfast fan, their breakfast is reason enough to stay here. We expected the usual nice-hotel breakfast, but theirs totally blew us away. It was the BEST breakfast we have ever had at any hotel, anywhere. The array of foods was vast, everything was fresh, well prepared, beautifully presented, and tasted delicious. We have not stayed in super-expensive, 5-star hotels, but we imagined that this breakfast was what one could expect at such a hotel. The next few nights we stayed at another hotel near this one where the large group had made reservations. Although it was a wonderful hotel, very modern, comfortable, and more expensive than this one, we agreed that this hidden gem was a better place to stay. If we return to lovely Copenhagen, we would stay here.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your fine review here at Trip Advisor. We are pleased to hear that you liked the hotel. Especially we are happy that you felt the atmosphere and enjoyed the fixture of our old style with a modern touch. Also we would like to thank you for the recommendation of our breakfast restaurant. We are looking forward to welcome you back next time you visit Copenhagen.

"Don't overlook this hotel"

5
27/10/2018

Fantastic location close to central train station. Room very quiet. Staff pleasant, helpful, discrete. Excellent breakfast. Lovely courtyard if you had the weather to use it. Limited bar facilities but great bar two doors up which also serves sharing plate food. Would definitely stay here again.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are pleased to see that you had a lovely stay, and that you found all you needed close by. We are happy to read that you enjoyed the winebar placed in the same street as our hotel. We are looking forward to welcome you back next time you visit Copenhagen.

"Good value."

4
21/10/2018

We had room 107 with a balcony which is ideal to cool down if you are an Australian and not used to hot rooms. Very helpful staff. Close to Central station and an easy walk to all the main attractions of Copenhagen. Excellent breakfast buffet. Free wifi. Modern bathroom and tea and coffee making facilities.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you enjoyed your stay. Just write to us if you come again and prefer a room with a balcony, as we only have few of these rooms. We hope to see you again next time you visit Copenhagen.

"Good stay and good location in CPH"

4
21/10/2018

Just returned from 2 nights in Copenhagen. This hotel has an excellent location, the central station is a 4-5 minute walk away, so everything is easy to reach. The room was clean, bathrooms are just renovated. Check in and check out were quickly and smoothly. Breakfast was good too, lots of choices. Would stay here again.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. We are pleased to hear that your weekend was a succes, and that you liked the hotel. We hope to see you soon again.

"Excellent staff. location and value for money"

5
18/10/2018

We stayed from September 25 thru October 2. The hotel boasts an excellent staff. location and value for money. All, yes ALL, employees we encountered displayed very high quality, service oriented, friendly, knowledgeable, professional and caring attitudes. I've stayed at 100s of hotels world-wide and seldom encountered this level of overall personalized service. We especially commend the OUTSTANDING front desk personnel!! Each advised us with concise yet in-depth information AND greeted us by name each time we passed!, Clean, comfortable rooms with excellent breakfast [wide variety of hot and cold entrees]. Automatic front doors & elevators. Well kept, very clean property. Close to many attractions/activities.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are very pleased to hear that you found our staff helpfull, friendly and service- minded. It is very important to us that all our guests feel at home, and know that they always can turn to the reception. We hope to welcome you back next time you visit Copenhagen.

"Perfect hotel for our night in Copenhagen"

4
17/10/2018

We found this hotel online and recommend it highly. We arrived at airport, took a train to Central Station and then walked about 2 blocks to our hotel. Very tiny reception area but welcome was very warm and friendly. Able to get in our room early and it was charming. Very clean and well maintained. Great bedding! Well appointed bathroom. Breakfast was included and it was a very bountiful feast. Reception desk arranged a cab for us to cruise pier and it was the perfect end to our stay.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are pleased to hear that you had a wonderfull stay, and that you found the rooms clean, fresh and well maintained. We hope you enjoy your cruise as well, and are looking forward to welcome you back next time you visit Copenahgen.

"would recommend"

4
15/10/2018

The staff here were friendly and helpful (this is pretty much true everywhere in Denmark!). The hotel was clean and in a very convenient location to the train station, which was great for the day trips we had planned outside of Copenhagen. For what we needed it was great - a clean room, quiet, convenient location, and breakfast included. The breakfast buffet was great and had a lot of options to pick from. I always grabbed a few small items (apples, a roll) to take with me for the day and no one gave me any trouble about it. It's not the fanciest place, but if you want to stay somewhere decent and and reasonably affordable this is a good choice. Our room was small and awkwardly shaped, but that's pretty much Europe for you. The bathroom was TINY but had all the amenities we needed to get ready each morning and night. We didn't spend much time just "hanging out" at the hotel, but it has a nice little courtyard if you wanted to take a break to relax. I would book this hotel again if I went back to Copenhagen.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that you had a great stay, and that the location was perfect even for trips outside Copenhagen. It is nice to hear that you also liked our breakfast. It is free and you can eat all you will, but I must say that taking items along is not permitted. Just an info for your next stay. We hope to see you soon again.

"Bed not comfortable"

2
13/10/2018

Not sure about every room but the room I had had an extremely uncomfortable bed. It was one that i couldn't tell until i slept in it. I think i might have been more tired when i woke up. Anyway if i ever do stay again i would ask to see the room forst vefore giving them my credit card.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review. I am very sorry to hear that you did not sleep well. I hope you also told the reception at check out, so the bed could be changed. We do not change our beds all at once, but do this ongoing. We will of cause be more aware of this in the future as everybody should get a good night sleep. We certainly hope to welcome you back again.

"Not too far from the rail station"

4
13/10/2018

My stay at this hotel was pleasant. The hotel is located a few blocks from the train station. The front desk staff was very helpful with my questions. The lady who assisted me spoke 4 languages. My room was a little small but it didn't bother me. I was in Copenhagen and always on the go. So much to do and see. The WiFi was good and the breakfast was delicious. A great way to start my days. I would stay here again when I return to Copenhagen.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that you enjoyed our hotel and our wonderfull city. We hope to welcome you back again soon.

"Close to train station"

4
07/10/2018

This hotel is located a couple blocks from the train station. Even though there is a gentleman's club next door, I was comfortable walking to / from the hotel at night. My bathroom was spacious and was my twin bed room...even had a couch. Breakfast was delicious. It was the typical yogurt, fruit, granola, meat, cheese, waffles, eggs breakfast. Good Wifi service.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. Nice to hear that you felt safe, and liked your spacious room. We hope to see you soon Again.

"Mixed feelings"

3
07/10/2018

Good location, friendly staff, good breakfast, clean and good free WiFi service. Bad acoustics (you would listen to all neighbors at night) and somewhat basic and small (although not for the Danish standard) room. Not very modern either.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Our hotel is situated in an old historical Building, and we are aware that you can hear other guests in the hall ways. A few years back we changed all our Windows to prevent noise from the street, and one of our next projects are to change all our doors. Also to minimize the noise. We hope to welcome you back at the hotel next time you visit Copenhagen.

"Well located good hotel"

4
04/10/2018

Room was good , staff were good , food was good . located 5 minutes from central station and 7 minutes from Tivoli Gardens . Also few minutes from Hop on Hop off major stop Plenty of bars and eating places in the area .Would recommend to friends . Expensive but that is Copenhagen

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip advisor. I am pleased to hear that all worked well for you even if, as you mention, Copenhagen is an expensive city. We hope to welcome back both you and your friends and Family.

"Brilliant Hotel"

5
01/10/2018

We stayed here for 2 nights pre cruise. Taking the train from the airport we were able to walk to the hotel in 5-6 mins. We had a lovely modern room on the very top floor and although it was not needed it did have air conditioning. Very good sized and I would guess fairly recently refurbed bathroom. We were over the inner courtyard and found it very quite. Loved the inner court yard, very trendy looking and comfortable, lovely place to sit and have a coffee. The breakfasts were fine, a good selection of hot and cold food. The dining room did on one day seem very crowded, and at peak times I would guess you may have to wait for a table. The staff were very friendly and helpful, made you feel very welcome. It was easy walking to all the main attractions apart from The Little Mermaid. I would definitely recommend this hotel.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for the recommendation here at Trip Advisor. We are pleased to hear that you had a nice room, and that you found our breakfast room and inner court yard lovely. We hope you also enjoyed your cruise, and we hope to welcome you back again next time you visit Copenhagen.

"Nice Hotel, Great Location and Service...What to Expect"

4
26/09/2018

The hotel itself is very nice. It's clean, well maintained, and the service is wonderful. The front desk staff was super helpful. The buffet breakfast was well stocked and had tasty offerings. the room itself was good sized for Europe, with a good sized bathroom. As for the location, it's in the center of town, with a short walk to the core of Copenhagen and the Tivoli Gardens. It's a great location for visitors to Denmark. Plenty of restaurants are around too. Note that there is a strip joint next door which is kind of weird, but we did not experience any problems related to the club.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for taking the time to write a review here at Trip Advisor. We are pleased to hear that everything lived up to your expectations, and that our staff was helpful and friendly. We hope to welcome you back soon again.

"Great hotel with a comfortable and cosy vibe going on:)"

5
25/09/2018

From the street Hotel Hebron might seem a little dull or even a bit boring, but from the second you enter the reception area you see this place has a couple of aces up its sleeves! Friendly and polite staff working effortless to handle all types of requests was a wonderful start. The beautiful courtyard was very inviting as was the lounge areas situated on two different (half) levels looking up towards the reception and courtyard. Our room was on the top floor in the building behind the courtyard and it was far from disappointing. Very spacious with nice views of the city and a decent size bathroom. Note that the shower was on the small size if you are a tall person. Great bed and the only thing the room was missing was a small fridge. The interior was just as modern and chic as the reception and lounge areas. WiFi worked perfectly throughout our stay. Breakfast was a delight with plenty of options from bread to warm food. Extra nice to see they had set up a kids breakfast table. Location wise I can't think of a much better place to stay without having to pay a lot more. Very short walking distance to the Tivoli, central train station, bus stops and the main shopping street. Also close to the meat packing district. We found a great Chinese restaurant only 4-5 minutes from the hotel if you feel like eating close to the hotel. I would warmly recommend this hotel to friends and family and thank everyone working at the hotel for such a nice stay. Safe travels!

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are pleased to hear that your stay meet your expectations, and we are looking forward to welcome both you and your friends and Family.

"Great value, super location"

4
19/09/2018

This hotel is a short walk from the Central Station - wonderfully convenient. Nothing is too far away in Copenhagen and it's a short walk into the centre of the city. The hotel common areas are lovely, with a really nice inner courtyard. My room was nice - small but clean and comfortable with a lovely view over gardens at the back of the hotel. Nice big windows, too, which I appreciated in the humid evenings. Breakfast is marvellous and all the staff were delightful. Recommended.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that you had a lovely stay, and found the location in the city center perfect for your trip. We hope to welcome you back again another time.

"Visit from Berlin"

4
18/09/2018

The hotel has lovely design inside. Very comfortable beds, spacious shower, easily reached from the main station but in a relatively quiet area. Breakfast is okay, great selection but not too nice coffee. We were able to leave the luggage in the storage while exploring the city.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are please to see that you liked our cosy style, and found the rooms spacious and comfortable. We hope to welcome you back next time you vist Copenhagen.

"Overnight stay after cruise"

4
17/09/2018

My husband and our friends opted for an extra day in Copenhagen after a cruise and were not disappointed with the Hebron Hotel. From the minute we arrived the reception staff were friendly and helpful, nothing was to much trouble. Thank you. The rooms were big, clean and comfortable. Breakfast was varied and plentiful something for everyone.The hotel has lots of character and is very welcoming and comfortable.The location is good for visiting the city. Would definitely stay again when in Copenhagen.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. What a wonderfull idear to stay a night after your cruise, we are happy to hear that all was as expected. We are looking forward to welcome you back soon.

"Very good hotel"

5
14/09/2018

The hotel has a very good position, 3 minutes walk from Tivoli and Kopenhagen H (the central station). The city center is also near, we did not use public transportation to get to the sights. The room is big, very clean. The staff is nice and helpful and we also enjoyed the lounge and the beautiful terrace.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are pleased to hear that you had a fantastic stay, and that both the hotel and its location was perfect for your stay. We hope to welcome you back again next time you visit Copenhagen.

"Better than expected...."

4
13/09/2018

This is not elegant or high end, but..... I would stay here again and would not even think twice about it. Very comfortable, good quality elevator, nice outdoor courtyard in the doughnut hole of the building, and to my delight... a fabulous breakfast spread. Much better than the other options for the same price.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for the recommendation her at Trip Advisor. We are pleased to hear that you had a nice stay, and that the stay was even better than expected. We wish you a wonderfull weekend.

"Wonderful breakfast included"

4
12/09/2018

The location was perfect for walking around Copenhagen! We had two rooms with 3 people in each room. The room design isn't exactly as described online for that many guests, the only reason for not giving it 5 stars. The staff was fantastic. The nice selection of beer and wine to relax with in the evening was a great bonus for us. The breakfast was SPECTACULAR. We sat in the courtyard and ate each morning. I love that there were fans in the bedrooms so we stayed nice and cool with the windows open at night. The beds were very comfortable- the pull out sofa was not quite as comfortable but wasn't too bad. For a "best western", it's actually a very European feeling hotel, which we loved. Would definitely stay here again!

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to see that you had a great stay and that you found the servicelevel and the location perfect for your trip. I am sorry if you believe that we oversell our rooms, that is definately not the intention. We will talk to our partners and go though the different homepages. We hope to welcome you back next time you visit Copenhagen.

"One night before a cruise"

3
28/08/2018

The rooms was very small and there was no AC. I knew this going in, but it was still very hot. I asked for suggestions about where to find food and was not given very good directions the night I checked in. The morning person was much more helpful and I found a nice area to visit the morning before my cruise. The breakfast was not to my liking, but the room it was held in was beautiful.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry for the missing information at check in. We will update everybody in the front desk on good restaurants close by. Nice to hear that you were well informed the following day. We wish you a wonderfull weekend.

"Nice and Pleasant stay"

4
20/08/2018

Just 5 minutes' walk from Tivoli Gardens and Copenhagen Central Station, this good-value hotel offers free Wi-Fi internet and a popular Scandinavian breakfast buffet. All rooms have a tea/coffee maker. Best Western Hotel Hebron's compact rooms also include cable TV and a bathroom with a shower. Hairdryers, trouser presses and desks are standard features in all. Best Western Hebron is 350 yards from the Tycho Brahe Planetarium. Vesterbro is a great choice for travellers interested in shopping, museums and culture. Our rooms were facing the courtyard so it was very quiet even at night. The lounge was also very relaxing were you can drink tea or coffee, use the PC, or buy snacks. Hotel is built around a nice courtyard where one can sit most pleasantly when weather is nice. Rooms were average, we had a larger sized room than we had in most of Scandinavia. From a location and room point of view, the hotel was pretty good - though the price we paid you would have expected that. Breakfast buffet is very good with choice of breads and rolls, pastries, cold cuts, several cheeses, cereals, scrambled eggs, bacon and sausages, also boiled eggs. Breakfast room is served by several friendly and alert persons and dishes are replenished frequently. ...so something for all to get your jump started. There is no lunch or dinner served here but plenty of restaurants a very quick walk from here. The neighborhood nearby is average, though a few blocks down is the red-light district, and there is a strip club right next to it. This is a nice hotel, people speak perfectly English and the position is quite wonderful. We were very pleased and recommend this hotel.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your nice and detailed review. So kind of you to take the time to write your feed back here at Trip Advisor. We are pleased to hear that you had a wonderfull stay, and that you took the time for our beakfast, and also took the time to relax in our little cosy court yard. The team hope to welcome you back next time you come to Copenhagen. We wish you a lovely weekend.

"Pre cruise stay"

4
20/08/2018

Stayed here 3 nights overall the hotel was good tho we found the rooms small even compact not much room once you have your luggage in there is no air conditioning but this is throughout Copenhagen it was so hot while we were there we had a fan and slept or tried to with the window open The breakfast was very good with a good choice of foods you didn't need to eat during the day. The hotel is in a good location for most of the attractions all within walking distances. Yes I'd go back but not in the high temperatures we experienced this summer

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are happy to hear that you had a wonderfull stay even if it was a hot summer and open Windows were necessary. We will happily welcome you back next time you visit Copenhagen. Have a nice weekend.

"2 Great days in Copenhagen"

5
16/08/2018

Hebron is a wonderful boutique property. Friendly informative front desk staff. Very helpful. Great location close to all amenities. Comfortable beds. Lovely courtyard and beautiful indoor lounge area. Best breakfast ever, beautifully presented.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is so nice to hear that your stay meet all your expectation. We hope to see you again next time you visit Copenhagen. I wish you a wonderfull weekend.

"Bad"

1
15/08/2018

I stayed one night at this hotel. I choose it due to good reviews. I was very disappointed. A very small room. No air con( a very warm day) and generally very tatty room. How it got the great score and review is a for me a mystery.

Birgitte M, General Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that you found the room too small. Our single rooms only have 1 single bed 90x200, so for a larger bed you will have to reserve a double room. We have no air-condition. Only fans in all our rooms. The few rooms that have air-condition can never be guarantted to our guests. You can always turn to the reception and we will try to meet your wishes and upgrade you if possible. I wish you a great weekend.

"Good Location "

3
15/08/2018

It is an older hotel but looked after very well. The staff are great, the breakfast is a good range of items. Within walking distance of a lot of the attractions. Restaurants are close by as well. Around Dkk$260 for taxi from Cruise terminal and Dkk$265 to Airport. The room we had was pretty small and clean but too much furniture for the size, we had to move one of the bed side tables (which wasn't really needed) so that we could close the bathroom door. Also it was extremely hot overnight in the room (no AC). No fridge in the room either.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a great stay, even if you found the room too small. You should definately not move around the furniture. We hope to welcome you back next time you visit Copenhagen.

"Location, location, location"

4
15/08/2018

When visiting an interesting city like Copenhagen, you are unlikely to spend much time in your hotel! Therefore, the location is of paramount importance so that you can enjoy your visit. Being located approximately 250m from the station (which is about 20 mins from the airport) you do not waste any time. The beautiful Tivoli gardens are just a few minutes walk away. The hotel room, although not large, was perfectly acceptable with a newly refurbished bathroom, our only complaint is that the room can get quite hot (no a/c). Breakfast was good, with enough hot/cold options to keep our family satisfied and can be taken outside in the adjacent courtyard, should you wish. The hotel staff were all very friendly and helpful for first time visitors such as ourselves. We hired some bikes from the hotel and the receptionist helped us plan a route, a great way to explore Christianshavn, Nyhavn and then see the little mermaid.

"Nice location close to train. "

4
12/08/2018

We took the train from Malmo, Sweden and chose this location for ease of walking. Breakfast was good and had something for everyone. We ate in the courtyard one morning and it was lovely. Only thing you need to do is ask for a courtyard window facing room as ours faced the back of our hotel into a private courtyard playground where people were up late making noise. We walked all over Copenhagen in the couple of days we were there. If I had it to do over I'd probably rent a bike as this city is a BIKE CITY! We walked to the little mermaid statue and stumbled upon Kastellet (17th century fortress and museum) which had a Dutch windmill on the hill! It was free to walk through during the day and is surrounded by a star shaped moat. It is an active military installation best as I could figure as there were guards walking the grounds. We didn't get there until evening so only walked through. This hotel is next to a strip club but it doesn't open until late and was no big deal as we tourist it hard then go to bed fairly early.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Also thanks for recommending Kastellet, which is indeed a beautifull spot. Well done walking all the way to the Little Mermaid. It is a nice but long walk. Personally I would go by bike as well but then Again you get to see a lot on the way there. I wish you a wonderfull summer.

"Breakfast is nice"

4
11/08/2018

We stayed here with our dog. The roo.s were OK for 3 star hotel but the best thing was the courtyard where they serve breakfast and something to drink on the afternoons. Breakfast was good! I would prefer air condition in the rooms if anything to comment on

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased that you had a great time in Copenhagen and at our hotel. Nice to hear that you took the time to have breakfast and enjoy our courtyard. We hope to see you soon Again.

"Clean and Great Location for Solo Traveler"

4
09/08/2018

Super friendly staff, the room is alright, pretty tiny for the price I have paid honestly. It is enough for 1 person but can be a little tight if you are traveling with someone. The bathroom is pretty good, not too tight, clean and comfortable. I have used the Room with Single Bed, it had two beds separate. I liked the outside area between the entrance and stairs to the rooms where you can have a beverage outside, only till 11pm though. Breakfast is nice and sweet, not alot of variety but they do have the essentials like breads, cheese, eggs and beans to start your day. The location is really where it is at. it takes 3 minutes before you hit the main road and you can reach the city hall in 10 minutes walking. You don't have to walk alot to see the city.

"Great location. "

3
08/08/2018

Very friendly and helpful staff. Located two blocks from Central Station. Free breakfast. Rooms are small but cozy. Only have A/C in 4th floor. First night was on 3rd floor so they put me on the 4th the second night. Thanks. No good views from the rooms. Would stay there again.

"Good tradional hotel in the city center"

4
07/08/2018

We stayed here on 23 july for 3 nights with family . Good danish architecture building ,nice courtyard ,front desk staff helpful . we were given room(fan) without AC and it was very hot when we requested about they give us AC room and it was really comfortable and beds was fine Breakfast had good selection of hot and cold food and staff serving efficiently ,seating area was seems not big but on the side of big room you can see more seating area even outside as well . this hotel is very close to main train station and all city attractions . over all we had great stay here .

"Pleasant Accommodations"

4
06/08/2018

Our hotel room faced the inner courtyard. The room didn't have air conditioning but the air outside was cool and quite pleasant. The drawback was that voices carry throughout the courtyard and it can get very noisy! There is a policy for people to vacate the courtyard by 2300 hours which is enforced. Breakfast was tops. The kitchen staff worked very hard to provide a beautiful array of food items. They even served individual coffee carafes good for two. Tivoli Gardens is walking distance, the train station is even closer. Restaurants are nearby. This location worked well for us. Staff were pleasant and very helpful.

"Good location and more!"

4
02/08/2018

After researching for several hours a hotel in Copenhagen, reasonably priced, well located and with good reviews, I chose the BW hotel Hebron. Once arrived, I was not disapointed. Fast check-in, professionally done, nice room, compact but very clean , confortable beds and renovated bathroom. Breakfast was very nice, good variety of items in pleasant breakfast room.

"Classic hotel great value"

5
20/07/2018

Located central to all your tourist needs this to my mind is one of the best hotel values in Copenhagen. Walking distance from the train station and Tivolli it is a beautiful boutique hotel with a very professional and attentive staff. My room was located in the back of the building and even without air conditioning in July was cool and peaceful

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We pleased to hear that the stay met your expectations, and we hope to welcome you back again. We wish you a wonderfull summer.

"A Good or Even Better Best Western"

4
14/07/2018

First Best Westerns in the the US are very much an average hotel chain. That said the Best Western Hebron was above average. We stayed here 2 night before going on a Baltic cruise and return for 3 more nights after the cruise was over. If we didn't like it we would have found something else, but as I said we returned. Copenhagen is a walking oriented city. The hotel was only 2-3 blocks from the Central Train Station, where there is a direct train to and from the airport leaving about every 10-15 minutes. Only $6US each way to/from the airport, so very reasonable. Talks about 20-30 minutes in transit, depending on time of day and train traffic. Hebron front desk staff all spoke great English and were very helpful with all our questions. Copenhagen was in a heat wave and we only had a room fan the first 2 nights. We requested a room with air conditioning for the return stay and got one. It worked great. Only rooms on the 4th floor have A/C and not all of them do, so you have to request it and no guaranty. We walked most everywhere, and there are some really good restaurants within 2 or 3 blocks. We also went to some restaurants that took about 20-25 minutes to get to. You can walk to Nyhavn in about 30 minutes. See my other restaurant reviews. Hebron included a hot breakfast with the room. We had a room for 3, which are hard to find. It was about $350/night including the breakfast. Copenhagen is an expensive city, so this was pretty reasonable when you factor in breakfast. All in all would recommend this property

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are so pleased that you returned to stay once again after your cruise, and we hope that you return again. Very good detailed describtions, I must find your restaurant reviews.

"Nice Hotel in convenient location"

4
28/06/2018

We stayed at the Best Western Hotel Hebron for three nights prior to our Baltic Cruise. The hotel is very close to Copenhagen central station which has a train to/from the airport. It is also only a short walk to the tourist information centre, Tivoli Gardens and the first stop for the hop on, hop off buses. There was no air conditioning, however our window opened out onto a small court yard. Breakfast was good and there was plenty of variety. The strip club next door posed no problem, there was no noise or any other issues. I would recommend this hotel, especially because of its location.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that you had a nice stay, and that you liked the hotel and its location close to many of the main attractions. We wish you a wonderfull summer.

"Efficient use of soace"

4
26/06/2018

This hotel is about 5 minutes from the train station. Yes, it's near some strip clubs, but you'll hardly notice them during the day. There are rentable bikes outside. The rooms are small but arranged with usual Scandinavian efficiency. My medium-sized roller fit on the suitcase bench, but I'm not sure if a full-sized one would. The bathroom is a traditional Danish wet room, where the bathroom space is also the shower space. They do have a curtain that will marginally protect the rest of the room. Pro tip: move the toilet paper out of the bathroom before showering. As many others have mentioned, there's no AC in most of the hotel. You won't find it in most of Denmark, but it can get stuffy if you happen to hit a warm day. The windows open, but air doesn't move with the curtains closed, which is pretty necessary in the summer with the long days. The warmth, plus musty pillows and being able to hear everyone's footsteps made sleep rather difficult. Fortunately, I had a room toward the back that overlooked a park, so there was little street noise. The television had many channels. I heard Danish, English, French, German, and I think Swedish. There's also a small safe. Breakfast is huge and has many hot and cold selections. There's a large courtyard where today can eat or hang out. Staff were friendly.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for taking the time to write a review here at Trip Advisor. It is so usefull to us that you list all, both positive and negative comments. It can help us make the stay even better for our future guests. Many have commented the noise from outher guests, and in near future we will start changing all our doors in order to make them more soundproof. We hope to welcome you back next time you visit Copenhagen, and untill then we wish you a wonderfull summer.

"A very pleasant hotel"

4
23/06/2018

Best Western Hebron was a nice place to stay in Copenhagen. It is in walking distance of the central city, close to the train station and tourist attractions . Friendly staff and great breakfasts. While it is not an up market hotel it compensates with good service and pleasant atmosphere.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is so nice to hear that you found the atmosphere nice and freindly, and that you felt at home. We wish you a great summer, and hope to welcome you back another time.

"Location, location, location?"

4
20/06/2018

This hotel wasn't exactly what we expected. Copenhagen is incredibly clean, safe and friendly. So, even in a terrible part of town, things are pretty nice. However, I am lucky that my 12 year old is relatively worldly. There is a strip club next to the hotel, and two around the corner. When we went down the street for dinner, there looked to be a couple of prostitutes across the way. The hotel itself is pleasant inside, and the staff are friendly and helpful. There is no hotel parking, but there was room on the street and the ability to pay for more than one day. The main tourist area is about a 10-15 minute walk up a busy street with tons of bicycles. Tivoli Gardens is on the way there. The location is "central" but not in the middle of everything. The rooms are older and on the small side, but decent for a city hotel. What was surprising was the lack of air conditioning. That was a new one for me in a large chain hotel. Fortunately, with the windows open and a fan on, we were able to do ok at night. Breakfast was really good with a ton of choices. Nobody checked my room number, so I guess you can feel free to bring friends :-)

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you enjoyed your stay, and it is true we have no air-condition in our rooms. Only our top floor under the ceiling have air.condition. The rest of the rooms have a fan. We are very aware of who is staying here, and you can be asked for name and roomkey if we have any doubts. Also in the reception we stop people if they come directly from the street and enter the breakfast room. In the evening we close our doors as a safety for our guests, so we know who enters our hotel, so we really hope that you felt safe during your stay. We wish you a wonderfull summer.

"Nice hotel"

3
17/06/2018

A good location. Very pleasant and helpful staff. Good breakfast selection in morning. Older decor in hallways. Nice size bathroom for a European hotel. Free water in rooms. Security entrance in evenings.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a great stay, and that you liked the hotel and its location. We wish you a wonderfull summer.

"Fantastic front desk"

4
16/06/2018

We were so pleased that so many at the front desk were helpful and even seemed delighted to help us with our many questions. They went out of the way to assist us in getting tickets to the opera. Fredrick at the front desk was exceptional. It was fun for us to make efforts to thank them in Danish and then let them speak such wonderful English back to us.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. We are pelased to hear that our staff were friendly and helpfull, and that you with their help had a wonderfull experience here in Copenhagen. We wish you a nice summer.

"Acceptable for one or two nights"

2
16/06/2018

The staff were very friendly, from the front desk to the breakfast room staff, so that is the reason my rating is so high. Also, hotel is very centrally located near the train station (three stops from the airport) and the tourist area, so that is a plus. However, it's important to note that if this hotel were located in the states (US) it would be considered a motel. Rooms were very plain and noticeably dated (cracks in the wall, carpet buckling, peeling paint). The sheets on my bed had many hairs and dust on them when I arrived. Not actually a mattress on the bed, more of a 1-inch thick mattress topper that moves freely on the bed spring. Floor has really worn carpet with stains, chairs are wobbly. Restroom seemed somewhat modernized, minus the shower floor that doesn't allow for water to drain properly. There is a "gentleman's club" right next door, and while the occupants can't be heard, the folks leaving it and standing outside drinking CAN be heard all the way into the morning hours. There is no air condition, so you'll swelter with the windows open, or have to open them and enjoy the revelry outside. My flight was delayed due to weather upon arrival, so much so that I wound up arriving the next day. I contacted the hotel (through Expedia); the hotel informed me that they would hold the room but wouldn't be adjusting the prepaid amount to reflect the shorter stay. When I return for my next work trip, I won't stay here.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am really sorry to hear that you did not like the room. I completely agree with you that carcks and peeling paint is not acceptable. We will fix this immediatly. The size however is standard for Copenhagen, and can not be changed. Helgolandsgade is one of the quiet steets in Copenhagen, but of cause we can make no guarantees as we are in the City Center, and I can read that your night was a bit different, and I am sorry to hear so. I hope your trip forward had no more plane delays, and that you after all had a wonderful vacation.

"Brilliant Hotel!"

4
13/06/2018

We stayed at the Hotel Hebron for two nights while in Copenhagen with a group of friends. The hotel was brilliant. It is a 5 minute walk from the station. The public area are lovely, obviously newly decorated. The hotel has an open courtyard in the centre with seating which is where we congregated most days. You can get drinks and snacks here too. The rooms are slightly tired but have got everything you need, the beds are comfy and the rooms are quite spacious. We also had a room that overlooked the courtyard which was nice. The hotel is in a great location and an easy walk to Tivoli gardens, the train station and into the Center of the city. You can hire bikes from the hotel, which we did.. probably one of my favourite things we did. The hotel were also happy to store our luggage when we arrived early and didn't need to leave until late.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. We are pleased to hear that you had a wonderfull stay. I agree that getting around by bike is just perfect in Copenhagen. We have bicycle paths everywhere, and you do not have to wait for busses and trains. The only thing to remember is that there will be a lot of other bikes at the paths, but I am glad that you enjoyed your trip. We wish you a great summer

"Great Place! "

5
09/06/2018

Much better than I expected!! Good location, great staff, aways clean and pleasant and they have the cutest little courtyard for just sitting and relaxing! The breakfast was always good and varied. I actually have no real complaints. Got much more than I paid for.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. We are pleased to hear that all your expectations were met. We wish you a wonderful summer.

"Excellent property!!! Spacious room!!!"

4
05/06/2018

Very nice property. very accommodating and helpful staff. The location is really central with the Central Station a 3 minute walk away. Tivoli Gardens is 5 minutes and the walking/shopping street 7 minutes away. Quad rooms were large and well appointed. No air conditioning. It was very warm in Copenhagen so needed air conditioning. They had a small pedestal fan in the room but that was totally inadequate for the size of the room. The breakfast was very good. Service staff were really friendly and going out of their way to be nice. Was expensive but a good place to stay for a longer period.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. We are please to hear that you recieved a great service both from the reception staff and the restaurant staff. Unfortunately we do not have air-condition. Only at our top floor, and we can not guarantee a room at this floor. We will make a note that it is a wish for future Investments. We wish you a great summer.

"American comfort"

5
03/06/2018

I look for hotels that make me feel at home-this hotel fit the bill. It has a lovely quiet interior courtyard to relax with a glass of wine and read a book, lots of indoor nooks to do the same in inclement weather, very helpful and accommodating staff, my room was clean and comfortable and I loved sleeping with the windows open ( there is no AC so kind of mandatory), coffee/tea in room, and a small but efficient bathroom. Free bfast was plentiful in a light airy room with lots of tables adequately spaced. This hotel is a stones' throw from central station, Tivoli, shopping, restaurants and hop on hop off bus stop-everything you need for a perfect Copenhagen visit!

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your kind review here at Trip Advisor. We are pleased to hear that you felt at home, and that our hotel was perfect for your visit to Copenhagen. We wish you a great summer, and hope to see you again next time you visit Denmark.

"Copenhagen Hotel"

4
25/05/2018

Hebron by best western in Copenhagen is ideally located close to the city centre. The Tivoli Park & the main shopping street is just in very close proximity about few hundred yards away . Cooperative staff , good breakfast & efficient wifi are all positives in this hotel . Rooms are very standard & not very large in size however comfortable. Overall one can plan stay as the location is very nice & quite value for money .

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. We are pleased to hear that you enjoyed your stay, and that both location, service and the internet worked perfect. We wish you a great summer,and hope to welcome you again soon.

"Boutique Hotel for Reasonable Price"

5
23/05/2018

Loved our stay at the BW Hotel Hebron. We stayed for one night after our cruise. Being American, I trust the Best Western name, and I was not disappointed. The rooms were a good size, bedding comfortable. What I liked most was that it's a historic building made comfortably modern. The hotel courtyard and cozy lounge area were finely decorated that it felt like I was staying in a boutique hotel, and they helped one decompress from the bustle of the city. The price was reasonable given Copenhagen is an expensive city. The hotel does offer the best free breakfast and well worth the price of the stay. The service given by staff was pleasant and cordial. My only suggestion is that they constantly have two staff at the reception, because there can be a wait especially given they sell the hop-on hop-off bus tickets at the counter too. The location is a short 5-minute walk to Tivoli, Central Station, a grocery store, hop-on hop-off stop. Although I heard somewhere the area is a bit of a red light district, I could not tell aside from the night club next door and erotic store around the corner. I mention this only if you are sensitive, stick to walking on the main street. All-in-all, we had a pleasant stay. The hotel was a pleasant surprise, especially after staying in a cramped cruise ship stateroom for 10 days. The reception desk called us a taxi after check out, which arrived within minutes.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advsior. We are pleased to hear that you had a wonderfull stay, and that it was a great combination to make a stay over in Copenhagen after your cruise. We are happy to hear that once again Best Western meet your expectations both when it came to our hotel facilities and our staff, even though I am sorry if you had to wait fore help in the reception. We aim to be 2 receptionists at our rush hours, but apperently this was not the case all the time. We will try to adjust the sceduale. We hope to get the chance to welcome you back, and wish you a nice summer.

"No doubt - this hotel is fine!"

4
10/05/2018

The location is at its very best, the breakfast is probably one of the best in the city and the interior and standard quite all right. The service is very good, especially the service given by the breakfast staff, which is extraordinary. All in all; we are always enjoying our stay at this hotel. Location: 5. Breakfast: 5. Standard: 4. Service: 5. Look for more reviews by MulleEllum.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you have stayed at the hotel before, and that you always return. We are looking forward to welcome you back soon.

"quiet in the middle of town"

4
04/05/2018

Here you find good service, a nice clean room and central location. Helpful staff. Easy to get to from the train station. First of all it's a quiet place in the middle of town. My favorite place in Copenhagen for a night or two

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for taking the time to write a review here at Trip Advisor. Thanks for your nice comments to our staff and to our hotel. We hope to see you Again soon.

"Walking Distance from Railway station and city center"

5
24/04/2018

The hotel is 5 min walk from the station and 7 min walk city center and Well placed and has good rooms ... The view from the rooms is also decent as this is in the heart of a business district. Rooms are very clean have heating but no air conditioning but one can always open the windows if it gets a bit hot inside. Breakfast is a nice lavish spread one would expect from Best Western Group.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for taking the time to write a review here at Trip Advisor. We are pleased to hear the you had a wonderfull stay, and that you enjoyed our location. We hope to get the possibility to welcome you back another time.

"Central to Station,amenities and attractions"

5
18/04/2018

Hotel is located in a nice part of town. Within walking distance from train station/buses. The interior decoration and modernisation has been tastefully upgraded, retaining charm , and character, whilst being brought up to standard and expectation of an up to date hotel. Price was good for the location and city, with the plus being breakfast included. (many hotels in Copenhagen are extra). The room we stayed in may have had a recent upgrade, the bathroom was clearly new, with a lower wet area, again tastefully refurbished and roomy. No problems with water on the floor, as other reviewers have commented. The room was large, with a desk for working on, or getting ready to go out, beds were comfortable, however, sound does appear to be an issue, and you can hear as people pass in the corridor or return to rooms etc. The breakfast was excellent, with a good choice for everyone, cereals, meats, breads, waffles, pancakes and a choice of hot food. An internal garden area, is ideal for sitting and relaxing, for families and groups and you are welcome to bring your own drink, up to 23.00 h It is as others have commented next door to a private strip club, but this does not affect your stay for families or single women travellers, apart from the advertising on the outside of the building, you would not know it was there. The hotel staff are very friendly and helpful, you only need to ask, nothing is too much trouble. Many languages spoken by the staff. The location is within walking distance to attractions of the city, such as Tivoli Gardens, City Centre, local transport links. Overall excellent, would return and definitely recommend, only down side if any is that they have no onsite restaurant for lunch/evening meals, but there are many resturants nearby.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for taking the time to write a recommendation here at Trip Advisor. We are pleased to hear that you had a wonderfull stay, and also that you took the time to spend some hours here at the hotel in our courtyard and in our breakfast restaurant. We wish you a great summer, and are looking forward to welcome you back next time you visit Copenhagen.

"Most of what you need"

4
16/04/2018

Very good free breakfast. Big rooms and pretty bathrooms with a great shower. So so for bed comfortablility. Great outdoor area. Close to Tivoli if thats your thing. Close to train. Front desk staff seem nice but somethings amiss. Be careful walking out the right of the hotel. It becomes kinda seedy and has alot of sex shops

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear both positive and negative comments, as this is the only way for us to get even better. If our staff were not friendly and helpfull at all times we definately have to improve ourselves. Well all in all we are pleased that you enjoyed our hotel and our lovely city. We wish you a great summer.

"Central location and friendly staff"

3
02/04/2018

This hotel has a lot going for it, but soundproofing rooms isn't one of them.The breakfast is superb. The decor of this place dating back to the late 1800s is a definate plus. The building has character. Not that it affect your stay but nextdoor is a 21-05 stripclub. The neighbourhood is fine.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review her at Trip Advisor. We are pleased to hear that you had a nice stay even if you found the rooms noisy. This year we will be changing our doors to avoid any noise from the hallways. We hope to welcome you back another time.

"Excellent Location & Staff"

5
30/03/2018

This is a relatively small hotel, which is very well located, close to many restaurants and walking distance to attractions such as Tivoli Gardens and The National Museum of Denmark. It is also very close to the Central Train Station which is very convenient for train travel including trains to the airport. The train station has more to offer than trains however as there is a large food market as well as other shops including a big 7-11. We had a large accommodation, at the top floor of the hotel which included a bedroom, sitting room and a bathroom. Lighting was good especially in the bathroom which is rare for most hotels. Some reviewers complained about the shower and how water gets all over the floor but it is no big deal and easily controlled but using a large bath towel to act as a barrier. What really makes this hotel special is the front desk staff. The (mostly) women who are at the desk are attentive, knowledgeable, and caring. My wife fell while crossing the street one evening on our way back from dinner. When we reached the hotel a few minutes later the woman at the front desk-Ana-immediately called the emergency medical service and found out which local hospital had no wait time at the ER. She then called a taxi, offered water as well as ice for the swelling on my wife's face all while running the front desk with people checking in, answering the phones etc. We were very impressed. By the way, staff at breakfast and cleaning were also very good One last point to make is that the breakfast is excellent also. Overall an excellent experience all around.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that you had a wonderfull stay despite the fact that your wife fell. We really hope that she is fine now. Your kind words to Ana and the rest of the staff will be passed on. The whole team are looking forward to welcome you back next time you visit Copenhagen.

"Decent hotel. No complaints"

4
26/03/2018

Stayed for 3 nights. Hotel was clean and tidy breakfast was OK. No complaints. Ideal location for a short break. Hotel rents out bikes which is an ideal way to see city. Not far from main attractions and from bars and restaurants

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. We are pleased to hear that you had a nice stay, and that you got around by bike in Copenhagen. I agree that this is the perfect way to explore the city. We hope to see you back at the hotel another time.

"Great location and value for money"

5
26/03/2018

We stayed for 3 nights. Stylishly decorated. Clean and light. Excellent staff, so friendly and helpful especially Sarah and Birgitte. Lovely comfortable bed and particularly liked the heated floor in the bathroom. Excellent breakfast buffet with hot and cold choice. Great location for all the sights in walking distance but also bus routes so easy to get around and close to the train station. Will be back.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are happy to hear that you enjoyed both the hotel, and our location close to the city center. We are looking forward to welcome you back.

"Nice hotel at great location"

4
09/03/2018

Near Copenhagen central station (5 minute walk) and in the centre of Copenhagen. Rooms are clean nice interior comfortable bed and fast internet. Friendly staff and nice breakfast buffet with plenty to choose.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. Nice to hear that you had a great stay, and that you found the rooms comfortable and clean. We are looking forward to welcome you back.

"Very good value"

4
27/02/2018

Superb staff across the board. Wish I could say enough about all the things they do for guests. Breakfast is beyond any high level expectation. Very clean, all the time. Rooms are good and comfortable. To the east is everything you could ask. Neighborhood to the west is improving but should be avoided especially after dark. Excellent value with extraordinary customer service.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. We are pleased to hear that you had a wonderfull stay here at the hotel, and that you liked our central location even if some areas still needs some renewal. We hope to welcome you back another time.

"Great hotel but a bit noisy"

4
22/02/2018

I have just got back from spending 4 nights at this hotel and overall it was a pretty good stay. Pros: great location just a 5 minute walk from central station and round the corner from bars, restaurants and amenities. Hotel reception and restaurant areas very modern. Breakfast was delicious and had a great variety, you can even make your own pancakes and waffles. Room was spacious and bed was very comfy, the bathroom was the nicest part with heated floor and a lovely shower. Cons: our room was right next to a lift that had a note on it asking guests to use the one at the other side of the floor due to renovations taking place inside it. Whilst we adhered to this, most other guests didn't and this meant that all we heard from around 7/7:30 every morning was the buzzing and whirring of the lift going up and down.. as people who like to relax when on holiday and get up that bit later, this ruined the stay slightly for us. As this is the only negative though, I would stay again but would ensure our room is as far away from the lift as possible!

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a wonderfull stay, and that you liked the location, the room and our breakfast. Of cause we are sorry to hear that you were awoken in the morning by guests and workers using the lift. We have planned to change our doors in order to minimizes to sound from the hallways this year. We are looking forward to welcome you back, and feel free to write us in advance, so we can find the perfect room for you.

"A lovely, comfortable, friendly hotel in a great location."

5
14/02/2018

We have just returned from a 4 night stay at the Hotel Hebron and found it to be perfect choice. It is really well situated less than a 5 minute walk from the train station and Tivoli Gardens and very accessible for everything else in the city centre and beyond. We stayed in a double room with an extra bed and a travel cot for our two children and there was plenty of space for us all. The room was clean, pleasant and warm and the bathroom was lovely. I often find the showers in even quite fancy hotels disappointing but this was probably the best shower I've ever had in a hotel which was a joy to behold, with two heads, good pressure and lots of hot water. The bed was comfy and we all had a good sleep each night. We had read in other reviews about the walls being paper thin and so very noisy, however we did not experience this. True you can hear other people walking up and down the corridors, but we were not bothered by our neighbours at any point, although granted we were not here at peak time of year (although it did seem quite busy) and cannot vouch for the other bedrooms. All of the staff were very friendly and helpful, including the housekeeping staff. The breakfast was all kinds of amazing, probably in fact the highlight of the hotel. As eating is generally expensive in Copenhagen this is a massive bonus as you can easily eat enough to last you way past lunchtime! There is no restaurant within the hotel for other meals – I'm putting this on the review as before we visited this wasn't clear, so just in case anyone else is wondering. You can get room service via Just Eat which is a great concept, although there is a delivery charge, and you can buy snacks and beers from reception. The small lounge is very peaceful and relaxing for enjoying these (and has an ice machine, which the three year old thought was just about the most amazing thing ever). A few of the other reviews we read mentioned the strip club next door. Although this is true we were not aware of any sleaze at any point – we visited with our two young children and did not find this to be a problem at all – in fact we felt the hotel was extremely family friendly. Overall a great stay that I can't fault. If I had to make any comment at all it would be that there were no little milks in the room to go with the tea and coffee, but this was easily solved with a daily trip to Netto. We will definitely hope to stay here again if we find ourselves back in Copenhagen.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your detailed description of our hotel and the recommendation which you give us. We are so happy to hear that you and your Family had 4 fantastic days in Copenhagen, and that you took the time to relax at the hotel. It is nice to hear that all our staff were freindly and serviceminded, and just if you stay here again please remember to turn to them fore anything you need. We could easily have given you some milk to take to the room. We hope to welcome you and your Family back, next time you visit Copenhagen.

"Enjoyed our stay"

4
08/02/2018

We spent 3 nights at this Hotel. It is located only a short walk from the train station. Upon arrival we received a warm friendly welcome. Our room was lovely, clean and the bed comfortable. The hotel is only a few minutes from the city where we caught our sightseeing bus. There are many restaurants and cafes located within the area. The breakfast was great with a good selection of hot and cold dishes.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. We are pleased to hear that your stay met your expectations, and that you felt welcome. We hope to see you again soon.

"Not as good as expected"

3
14/01/2018

I was disappointed with this hotel. Based on the pictures I was expecting the interior to be a little more modern and clean. Unfortunately the corridors and rooms felt very old, tired and a bit dorm-like. I emailed the hotel prior to arriving to ask if there were any upgrade options and the details. I was ignored, but as soon as we arrived we were being asked if we wanted to pay for an upgrade. It was an extra £100 to upgrade and I was expecting a really beautiful room, instead it was quite tired, two single beds pushed together, and uncomfortable bedding. The bathroom however was lovely and so was the room size. I felt a little ripped off from then, £360 for 3 nights when actually we could have stayed somewhere else nicer for that price. The biggest problem with the room was the noise. Every morning we were awakened at 4am, 5am or 6am. You could hear every step from other guests in our ‘upgraded' room. I didn't find the receptionist staff very warm or helpful either. I did ask to change rooms but the room offered to us was much smaller than the upgraded one we paid for. Unfortunately I got around 4 hours sleep every night, which wasn't great. The breakfast area and outdoor area was lovely. Food was delicious. The hotel is right near to the station which was ideal, however it's also next door to the ‘best strip club in Copenhagen' which wasn't particularly inviting. Overall, I was disappointed with our choice.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am really sorry to hear that you did not feel that you got something extra for the extra paid money. The idear of having an upgrade is to get more than expected. However the Price level in Copenhagen is rather high, and we are placed in the middle of that Scala. We hope to get the change to welcome you back.

"Good location, but room is naer-zero sound proof"

3
14/01/2018

As many people already said, the location is excellent only a few minute walk away from central train station. The street in front of the hotel is very quiet with moderately light traffic. However, the hotel is a converted Victorian building, where an original large room is divided into multiple guest rooms. The room divider is paper thin (it literally looks and feels like paper), that you can hear the conversation of people next-door like 70-80% of what is said (unless it's in foreign language to you). Similarly, the building structure is probably largely made of wood, hence, the impact noise from the room above is not minimised whatsoever. You get to hear things dropping on the floor, people dragging chairs around, or large person with heavy foot stamping around or dumping themselves on the chair / bed that you can feel the vibration. And if you forget to set the alarm clock then worry not. As soon as the room next-door wakes up, you hear them and you will eventually wake up, especially if they are checking out there'll be luggage smashing or dumping on the floor. In addition, the cleaners start their duties quite early, like 9am. So when they are in the corridor you will hear them pushing the trolley around, running from room to room, smashing and banging things in the corridor or in the room next to you if they have checked out. One more thing, my room doesn't have air-con (not sure if others have it), but I can't imagine how bad it would be in summer that there's no ventilation and there's noise from all round, plus potential street noise (although it was quiet during my stay in first week of January). Breakfast was great, with reasonable mixture of hot and cold food being replenished regularly. There wasn't a moment that they ran out of what I wanted to eat. All staff were friendly and helpful throughout.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Your feed back is very valuable to us, and of cause we are very sorry that you found our hotel so noisy. It is true that our old historic Building was built in 1899. It was built as a hotel, and with very thick walls. However I must admit that the floors can be creaking, and especially from the hallways, you are able to hear if people are walking by. As always we will make improvements. It is only a few years ago that we changed all our Windows and minimized the noise from the street, and this year we will replace all our doors in order to minimize any noise from the hallways. We are happy to hear that you despiste all still had a nice stay.

"Very good hotel. "

4
14/01/2018

We stayed with my husband in this hotel for 2 nights The first night was a nightmare as our room was in front of the staff access to the canteen. So we were awake at 5 in the morning So I have asked another room and with absolutely no complains at all this amazing receptionist Christina gave us another room. And it was fantastic !! The hotel is well located and close to the main station. Can be a bit rough around at night but the hotel is well secured. The breakfast was honestly very good I would stay there again and would recommend it to anyone The only “bad” thing is that the walls are a bit thin and you can hear sometimes the other guests

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Of cause we are sorry to hear that you were awaken the first morning, and we apologize for that. However it is nice that you turned to the reception, and that we were able to help you, and make your stay fantastic. We hope to welcome you back another time.

"Elegant Hotel with wonderful location"

5
12/01/2018

I enjoyed my stay at this elegantly decorated hotel. Its location is just perfect with nearby Restaurants, cafes, markets etc. Staff is helpful. Rooms are Comfortable and definitely very clean. Breakfast is so nice with lots of lovely fruits, cheeses, pastries, nice breads. I can gladly recommend to all Copenhagen travellers.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that you had a wonderfull stay, and that you found the rooms nice and clean. We hope to see you Again soon.

"Pre-Christmas visit"

4
03/01/2018

The hotel is ideally located close to the main railway station in Copenhagen. The room size varies a lot, and none have minibar or fridge. The breakfast is very nice, with plenty of everything. The staff is very kind and helpful.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for the review here at Trip Advisor. We are pleased to hear that you had a nice stay, and that you liked the central location of the hotel. We have no minibar, but you can always store Things in our reception fridge, and you can buy Cold drinks in the reception as well. We hope to welcome you back Again next year.

"You won't be disappointed "

5
03/01/2018

We stayed for 3 nights mid week. Easy to navigate from the station and central location Extremely close to Tivoli gardens which were beautiful at Christmas Hotel breakfast amazing would definitely get this as it is expensive to eat in Copenhagen. Beds comfy and good choice of pillows. Very clean and room cleaned everyday. Very warm when radiator on which was exactly what we needed at this time of year. Would return in a heartbeat

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that you had a wonderfull stay, and that you found the room comfortable, clean and warm. We hope to welcome you back Next Christmas.

"Convenient location, large rooms."

4
15/12/2017

Used a free night here with Best Western points. Everything went well, very friendly check-in. The hotel is very conveniently located, about a 3 minute walk from Copenhagen Central Train Station and maybe 10-15 minutes from city hall and the other central locations. Right next to Tivoli. The room was large, especially for a European hotel. The decor (carpets etc) are a little dated but everything was clean. Bed was comfortable, room was quiet. Would stay at this hotel again.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a nice stay, and that you will visit us Again Next time you come to Copenhagen. We wish you a Merry Christmas.

"Nice and clean central location"

4
26/11/2017

Nice hotel that is locatade very central close to everything. Nice facilities and excellent breakfast. Rooms small but clean. A bit noisy as limited sound insulation. Location is right by Tivoli and train station with manny attractions nearby. In summer a nice outdoor cafeteria/beer/breakfast. All in all nice for the price but standard is 4 stars not more. Rooms brings down the rate but downtown big city that is normal.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thanks you for your review here at Trip Advisor. We are pleased to hear that you had a nice stay. We are planning to have new doors at all our rooms Next year, and hope that this will help to limit the sounds from the hallways. We wish you a great December.

"Pre-Cruise Headquarters!"

4
24/11/2017

We stayed here for 2 nights before our Baltic cruise to see Copenhagen and acclimate to the time change/flight from US. As a BW Diamond member, our room(414) was apparently upgraded although my wife, used to American standards, didn't think so and called it the attic. It was on the top floor, courtyard side and included an a/c-heat unit and a second room with sofa, desk table and chair. The bathroom appeared to be new and modern. The bed wasn't as comfortable as some but adequate. The included breakfast, as in all of Europe apparently, puts the American version of "breakfast included" to shame as you can see from the photos. I really enjoyed the big blocks of cheese and the neat circular slicer to cut it. The courtyard was a nice quiet place to have an afternoon drink. The hotel location was good: on a side street but close to the main thoroughfare and as no doubt previously noted, between a really nice restaurant(Frk. Barners Kaelder) and an establishment "voted the best stripclub in Copenhagen" but that did not present any issues during our visit.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much fore your review here at Trip Advisor. We are pleased to hear that you had a nice stay, and that you enjoyed your upgrade even if you still found the room small compared to American standards. To us it is a very large and comfortable room, and a luxary to have 2 rooms in one, but I understand your comment. A great Idear to spend a few days in Copenhagen before a cruise. We wish you a great december, and hope to welcome you back again Next year.

"Copenhagen visit"

4
20/11/2017

Stayed here 17th of Nov 2017 for 3 nights ideal location for city visit really close to railway station, Tivoli and lots of restaurants and bars , rooms slightly dated but nice and clean and we'll maintained staff really friendly. Enjoyed the breakfast selection plenty of choice.would love to go again

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a nice stay, and that our service level met your expectations. We hope to welcome you back Next time you visit Copenhagen.

"Excellent Breakfast"

5
16/11/2017

The hotel is in an amazing central location which is handy for the Central station and Tivoli gardens. Breakfast was great with loads of choice and the price was really food for Copenhagen. If we ever return we would definitely stay here again.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are please to hear that you had a great stay, and that you took the time to enjoy our breakfast. We hope that you decide to come back to Copenhagen, and to stay with us again.

"convenient but rooms need upgrade and better design"

3
28/10/2017

My husband and I stayed here twice, for our first night after arriving in Copenhagen in early August (on our way to Sweden) and then 3 weeks later for two nights before returning to the US in early September. The hotel has some big advantages: easy walking distance from/to the train station; quiet at night both in the hotel and outside, despite being near Tivoli (although there were about 15 minutes of fireworks at 10 pm the last night); a bountiful and good-quality breakfast buffet (you could probably skip lunch after eating at this buffet); and very nice public areas including big breakfast room, nice courtyard seating area, and downstairs lounge with WCs (good if you are waiting to check into your room). Based on those features I would normally give 4 or 5 stars, but the rooms we had pulled the rating down. Some of photos I've seen on Trip Advisor show nicer rooms, so I'm assuming that those rooms have been renovated and/or we got rooms that were a lower grade. Our rooms definitely did not seem worth the high price (especially compared with other Best Western properties where we've stayed in the US), but luckily the first stay was paid with Best Western Rewards so we didn't mind as much as if it were out of pocket. Both rooms we stayed in were very small--smaller even than some New York City hotel rooms, which are notoriously small--and had design problems that caused discomfort and even had the potential for injury. For example, there was a "step" between the bedroom and bathroom floors that almost caused me to trip or stub my toe at night, especially because there is no night light in the bathroom (if you turn on the regular light when you open the door at night, it may wake the other person in bed). In the second room, there was so little room between the side of the bed and the wall that I kept banging my hip into the pole behind the curtain (and I am a normal-size person). The bed in the first room was reasonably comfortable, but the one in the second room (which was supposed to be double or queen) was two twin beds pushed together, with 2 single mattress pads; to avoid the gap in the middle you had to stay on your side (not so great for romance). The bed and the pillows in the second room were quite uncomfortable. Both rooms had what seemed like updated bathrooms but with design problems, such as (in the second room) a small shower area that is hard to maneuver in and that opens to the toilet/sink area so water gets on the floor even when the curtain is closed all the way. The rooms did not have air conditioning and they were stuffy when we came in the room, but we were able to open the windows and use the table fan to get a nice breeze especially in the evening. Not sure how well this would work in the peak of summer and/or if there were bugs. The staff was helpful, and I especially appreciated the assistance in trying to get a boarding pass printed (ultimately unsuccessful, but that was a problem with the airline). Note that there appears to be only one computer for guests to use, and one guest was using it for a very long time (which is why I had to ask the front desk staff to print the boarding pass). If they can't provide another computer for guests, they should have a policy that limits the time that one guest can use the computer when someone else needs it.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Your very detailed description is most valuable to us, and we will have a closer look at your more critical issues. We are situated in an old Building from 1899, and it is correct that the size of the rooms are not all alike, however I am sorry that we did not hear your wished after the first stay and found the perfect room for you when you returned. We wish you a great day.

"Spacious room, Convenient location !!"

4
18/10/2017

Hotel Hebron is conveniently located close behind Copenhagen Central Station. This hotel has spacious rooms unlike most hotels in central Copenhagen. The breakfast served is fairly good and meets the requirement. Copenhagen central station is within walking distance.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a great stay, and that you liked both your room and the location of the hotel. We hope to welcome you back another time.

"right down town walking to all attractions"

4
11/10/2017

this hotel is right downtown close to all attractions, it is a little older but the rooms are up to date and the full breakfast that has all you need and is free of any costs. all best westerns offer this, this one also offers tours and the hop-off bus is right around the corner plus they will phone for taxis to the port or the airport, at a flat rate off 260 krone. that 2017 prices to either spot. the shower is a walk-in with no lip to trip on, a bonus for my wife as steps are a big concern for her or others with leg problems. good front service and they speak English as well as other languages.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a great stay, and that got the help and service from our staff, that you needed. We hope to welcome you back another time.

"Great location"

4
04/10/2017

Our experience was on both the 3rd and 4th floors, as we stayed here both before and after our Baltic cruise. As there were three of us the rooms were set up in a king a single format. The beds were very comfortable bed. There was a wardrobe with a safe, awkwardly situated for some reason on the bottom. The bathroom was small but efficient and looked to be newly renovated. The only downside was that there was no air conditioning but just a single stand fan. It was quite warm during our stay but we managed. Breakfast was excellent and provided a fine assortment. Reception was always helpful and always with a smile. It is a convenient hotel, very close to the city center, just ten minutes walk to the Townhall and 5 minutes to the Tivoli gardens.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a nice stay both before and after your cruise, and that your liked the 2 rooms even if we only have air condition at our top floor. We wish you a nice weekend.

"Nice and clean"

4
02/10/2017

It was difficult to choose because hotels are really expensive in Copenhague and I had readed a few disappointed comments about the hotel. My experience was in the 4th floor. A Standart single room with a tiny bed, but a very comfortable bed, a wardrobe with a locker and a little bathroon, just renovated, In the room there was also a sofa with a little table and another table where I coud sit and work. No minibar, but a tea pot with a selection of tea and coffee. Breakfast was nice and assorted, nice staff in the buffey and also in the reception desk, helpful and always with a smile. It is a convenient hotel, located in Vesterbro, a neighbourhood that some time ago was not a recommendable place but tat now is plenty of hotels, tranquil and full of interest. Very close to the city center, just ten minutes walk to the Townhall and 5 minutes to the Tivoli gardens

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. Your feed back is very importent to us, and we are happy to hear that you enjoyed your stay. We hope to welcome you back at the hotel another time.

"Clean hotel... But no bar"

4
01/10/2017

The hotel is nice and close to the central station, which makes it easy to get to. The hotel and rooms were nice and clean. There is a good selection of food for breakfast. The only thing the hotel lacks is a bar, it has a lounge and courtyard area but no bar.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thanks for your review here at Trip Advisor. We want to thank you for your great idear with a lobby bar, however for now we only sell beer, wine, sof drinks and coffee from the reception. Despite the missing bar we hope to welcome you back at the hotel another time.

"Best Western Hebron Hotel in Copenhagen, Denmark"

4
01/10/2017

My desire is to compliment and thank the front desk staff and cleaning staff who took the extra time to check for me for an appliance for my mouth which I misplaced while staying there. They did their very best to assist me. This appliance would cost $800.00 Canadian to replace. They understood the importance of locating it and the importance it was for my health to have it. The BW Hotel Hebron is a place I will recommend to other travelers to Copenhagen, Denmark. Kind regards, Debbie Hailstone

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to know that you found your appliance for your mouth. We hope the though of having lost it did not ruin your cruise. Thanks for getting back to us when you found it, it was great news for us all. We wish you a wonderfull weekend.

"Few nice things, but the room was disappointing"

3
01/10/2017

I have mixed feelings about this hotel. The public spaces are quite nice, well-maintained and visually appealing. The breakfast was very good, great selection, well-stocked, even on a busy Saturday morning. And they did the soft-boiled eggs perfectly - this almost never happens at hotels! The location is great, very short walk to the train station. The room was small compared to American standards, but this is common in centrally-located hotels in Europe, and the layout was decent and functional. The staff was cheerful and helpful. But a few things left a bad taste in my mouth. Upon checkin, the person behind the counter led us to believe we were getting a free upgrade to a bigger room. Then, when we pressed, we found out there would be a significant up-charge. The bathroom shower barely trickled any water. It took me 3x my normal time to take a shower. The hair dryer barely functioned. Yes, it turned on, yes, it blew a little warmish-air, but it did not function as a hair dryer (eg, capable of actually drying hair). There were two small bottles of wine and two bags of nuts left out on the table, with no signs displaying the price, appearing as if they were free. We asked reception and found there was a charge. I don't mind that they charge, I do NOT like the attempt to be tricked into buying something. The bedsprings were a bit worn and saggy. The hotel is clearly an older hotel and the room was a bit dated. This doesn't bother me, especially as it was quite clean, but the walls are very thin, so we were able to hear quiet conversations from the hallways and doors opening and closing. We could also easily hear the staff working in the courtyard. I think if the price had been significantly lower, many of these items could be overlooked. However, for me, two very important things, getting a good night's rest and easily getting clean, were not achieved. We paid ~$240 for 1 night, with breakfast included.

"Start of our vacation"

4
19/09/2017

I booked this hotel because of its proximity to the Central Train Station. This is a classic European hotel. We were able to walk to many attractions. Our room overlooked a pleasant courtyard. The breakfast was good. The staff was helpful and attentive.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a great start at your vacation here in Copenhagen. We wish you a nice holiday.

"Bad solo rooms"

4
17/09/2017

My friend and I stayed in two single rooms on August 26 and 27, 2017. They were the rooms 118 and 119. Do not stay in these rooms. Very small and probably the only rooms that have not been renovated. Rooms were too small to even open completely a medium-sized suitcase. And no shelf space in the miniscule bathrooms. Were theser the sertvants'rooms? Only good thing - they faced the inner courtyard and very quiet. We complained and when we stayed there again on August 29 and 30, 2017 we were given the single rooms 407 and 409. A big difference. Although the beds were the same size, the rooms were bigger and the bathrooms were very modern. Only caveat - these rooms were streetside and a bit louder with the windows open, but they did have air conditioning which rooms 118 and 119 did not have.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip advisor. We are sorry to hear that you found our standard single rooms too small, and not nice. We will have a closer look at these rooms to see if the interior needs an update. Only our top floor under the celing have air condition, but all our other rooms have fans. We wish you a pleasent day.

"What a shock!"

3
13/09/2017

The photos fooled me and even most of the reviews...and so consequently I booked this hotel for our pre-cruise accommodation. The hotel is very central. The lobby is small but lovely. The breakfast room is huge and full of charm...and an amazing breakfast (eggs, bacon, sausages, crepes, cereal, fruit etc..). But... our room looks like a youth hostel room with ugly red carpeting, a boney sofa, a 1 1/2 inch mattress (yes) with a box spring under it and stained sheets. The bathroom is very basic with TP that is hard to access, with dirt on the walls, with a toilet that doesn't fully flush but with excellent shower water pressure. Anywhere where the floor and door frames meet are peeling and the room coffee cup is chipped. The hallway walls are badly damaged and the bright green doors and handles look like prison cell doors. For many people, obviously, this level of hotel (I would say 2.5 stars considering just the room) is acceptable. Not for me! When I am on holiday, I like a hotel room that is at least as nice as my home. I would say that in Ohio where I travel on occasion to visit my son, comparing this hotel to the Hyatt where we stay, this hotel would cost $65 per night. This hotel is costing us well over $200.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that you did not like your room. The colors, I can not do anything about, except recommend you to ask the reception to show you some alternatives ( we only have 1 rooms with red carpets, so there are lots of other options) However the cleaning I agree must never be as you describe it. Of course a room must have no stains and everything must funktion, I am very sorry that this was not the case, and we will definately improve. We wish you a nice day and a fantastic cruise.

"Hotel in center of town"

5
11/09/2017

Hotel Hebron locates in the center of Copenhagen. Distance from the Central railway station is only 400 meters. The famous Tivoli is just behind the railway. The hotel property is old but in good condition. Some rooms are too small ones for two persons if you have luggage. The bathroom was small but clean and in good condition. Price is including breakfast which was tasty. Service was excellent in the reception and restaurant. We are pleased to recommend this hotel.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry if you found our standard rooms too small, but nice that all other things met your expectations. Our reception staff is here around the clock and can always show alternative rooms if you have special requests like size, location etc. We hope to welcome you back again soon.

"Excellent Place for Visiting Copenhagen"

5
10/09/2017

Thanks Reviewers , We stayed here several days and I can not say enough. Excellent location from the train station which connects to the airport, which is only couple blocks, Couple blocks or almost across the tourist information store and all highlights are no more than 35 minutes or less. Now hotel has some nice restaurants close by eat and explore the area. Breakfast is great and all those nice staff who attended to us making coffee cup was full. Front desk was more than helpful when we needed it. The courtyard great place to unwind and have glass of wine.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. It is very nice to hear that you found our hotel well located and with a high service level. We hope to welcome you back next time you visit Copenhagen.

"A 4 day stay in Copenhagen"

4
09/09/2017

Our second trip to Copenhagen but first at this hotel. We had a delightful room with plenty of space and a nice view. It was really very quiet too. Breakfast buffet was exvellent. Had a nice courtyard where you could sit and enjoy a coffee/tea or drink. Convenient location for wandering around the city. Staff were excellent.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that it is your second time in Copenhagen, and that you enjoyed the hotel. We hope to welcome you back again soon.

"Good choice for tourists"

4
07/09/2017

Enjoyed this hotel. Good location, close to train station and Tivoli and pedestrian street. Grocery store nearby. Liked the buffet breakfast. Nice little internal courtyard. Staff nice, helpful, good English. We took train from airport to train station and walked to hotel easily. Price reasonable for the area but Copenhagen is expensive. Room size is ok. Area seemed safe walking at night. Quiet enough for sleeping. If you want more nightlife try closer to Nyhaven.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a great stay, and that you liked the hotel. Both the breakfast and our inner court yard, where you can relax after a day of adventures in Copenhagen. We hope to welcome you back another time.

"Perfect, for us....."

4
07/09/2017

Once again, we used Trip Advisor reviews to find the Hebron and were very pleased with our decision. Thanks to everyone who previously stayed and reviewed it. Positives- -Price within our budget. -Location is a 5 minute walk from Central Station (easy train ride from airport). -Very clean, although compact, room. Standard category. -Ample breakfast buffet. -Extremely friendly and helpful front desk woman. We watched her juggle several impatient guests with grace. Actually, she could have used some help in the morning when everyone seemed to be checking out at the same time. -Breakfast room staff smiling and helpful. -Nicely furnished public area including a charming courtyard. Negatives- None we could find. Definitely 4 stars for us.

"Good location, hood value, helpful staffs"

5
05/09/2017

We stay in this hotel with a big group, 30 person. Hotel has feeling like a Home, nice lobby area, average breakfast, bicycle rent, wanna thanks Sarah breakfast, Both Nicolas, Benedict that they helped me to handle my group as a Tour manager. Internet wifi has very hood speed. Tip: try to take a room inside courtyard view. Ciao !

"Lovely hotel in a not so lovely area"

4
03/09/2017

We chose this hotel for its closeness to the train station. We were very happy with the hotel, front desk staff were very helpful and friendly. The room was spacious and clean with a window looking over the courtyard. The area surrounding the train station and hotel is pretty dodgy with lots of sex shops. This is no fault of the hotel but something one should be aware of especially with children

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a nice stay, and that you were met by our professionel and friendly staff. We hope to welcome you back another time.

"Good location"

4
01/09/2017

Good location to walk to city center, Tivoli Gardens and historic buildings. Excellent breakfast buffet. Nice staff, very helpful with directions etc. take ear plugs! Rooms opening to street are quite noisy and there is no ac so need to open the windows. Also not enough outlets to charge devices.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are sorry to hear that the street was noisy, when you opened the window. It is correct that we do not have air condition, but we have fans in all our rooms. It is a good idear with extra plugs in our rooms. I have never heard it before, but agree that it could be a nice extra feature, as we all have more and more devices to reload. We hope to see you back at the hotel again soon.

"Average Hotel in a good location"

3
30/08/2017

This is an old hotel located a 10 min walk from the old area of the city. It is situated right beside a strip club which was closed when we were there so I can't say if that would have had a negative (or positive) influence on the score. The hotel itself is old and a little noisy. We had a court view room for 3 persons which was large given the size of most European hotels. One king bed and a pull out sofa, large bathroom. No air conditioning. They did provide us with a fan. The beds were comfortable and the sofa couch was better than most. The bathroom was a good size and the hotel itself was very clean. Our room included breakfast which was good. Hot oatmeal would have put it over the top. I didn't do any of the booking so I am not sure how much more the breakfast cost or if it was included in the room cost. It is expensive in Copenhagen so it might well be a good deal. I didn't explore the hotel much, there was a computer for guest use although the danish keyboard was difficult to say the least. There are a number of eating options close to the Hotel (10 minute walk). The train station is less than 10 mins away. The staff was hit and miss. We arrived early and were greeted with a very unfriendly person on the front desk who didn't seem to care much. We were able to get into the room just after 1pm which wasn't too bad and they did have a room to place your luggage. It might have been different had we only required a room for 2. The afternoon staff were very friendly and helpful. We did a cruise after our stay and cabbed it from the hotel. Its was 200 danish kroner. TIPS : - get a court yard room, street had construction and I don't know what affect the strip club would have on the noise level TAKE THE TRAIN FROM THE AIRPORT - Cab was 300 danish kroner - like 50 bucks US. or 60 CDN..... train way cheaper and the station is a short walk from the hotel. (go see the train station - worth the walk) Walking tour from the town hall was excellent. Its free - tip if you want. They hold up orange umbrellas - Watch out for bikes they are everywhere and nice restaurants will cost you!

"Happy at The Hebron"

5
26/08/2017

We enjoyed our stay at The Best Western Hebron very much. The size of the room was fine for the three of us, and very clean. The beds were fine too. Honestly by European standards, it was better than we expected. This after all, has been a hotel since the 1800's. We were particularly impressed by the very cosy (hyggelig, as the Danes say) lower lobby living room area. And the breakfast! It was served in an absolutely beautiful room, with a fresh variety of Danish and North American choices. Honestly, the best hotel breakfast buffet I have ever had, with extremely high quality food. The staff was friendly and polite to us, no problems there.The strip club next store was being renovated, and was of no concern. I would definitely stay at The Hebron again.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that all your expectations were met. We hope to welcome you back another time.

"Nice Hotel Located Next Door to a Strip Club"

3
25/08/2017

Since the Best Western is not exactly known as a 'high end' hotel, we were not sure what to expect but the place looked nice online and had good reviews on TripAdvisor so we gave it a shot. The location is really what sold us on the place. Located in the middle of old town Copenhagen, we could walk to everything. What we did not know was that it was in the midst of the red light district. On our way there, we passed a few sex shops and it turns out there is a strip bar next door with posters of sultry faces staring at you and a banner advertising the re-opening date. Not an appropriate place to stay with young children. So, while we liked the hotel itself, it was not an appropriate place to stay with our young daughter. Had we known we were in the red light district, we would have stayed elsewhere.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry that you did not approve of the location. I would not call it the red light district, but it is true that there is a bar next door. We do however have no problems like noise or trouble of any kind from the bar. Despite our liberale city, we hope that you enjoyed wonderfull Copenhagen.

"Lovely hotel, good location"

4
21/08/2017

I had a short visit to Copenhagen, so wanted a hotel close to the city centre and tourist attractions, and this hotel fit the bill nicely. The location is very convenient, about a 5 minute walk to the main train station or Tivoli gardens, and about 10 minutes to the City Hall (where many tours begin). The neighborhood felt very clean and safe. As some have noted here, there is an adult entertainment / nightclub next door, but there is literally no noise coming from it (my room was up against that wall and I heard nothing), and the couple photos on the windows facing the street were tasteful enough that one could tell their children it's merely a lingerie shop :) The hotel is a square shape with a lovely interior courtyard. My room was on the third floor facing the street, but I didn't think the noise was bad. I booked a room in the smallest category possible because that's all that was available at the late date I booked. The room was smaller than I expected, but it was clean and actually quite cozy. It was just fine for one person as it had everything I needed. I had a tiny twin-sized bed which was a bit saggy, but it was comfy and the staff gave me more pillows (and towels) upon request. I had a desk for some 'counter space', a small wardrobe, and a large flat screen TV on the wall that I only turned on once. I even discovered a small oscillating fan in the wardrobe which I used just to have some air flowing in the room when I closed the windows (there was no air conditioning in the room, but it never really got hot enough to need it anyway). There was a small safe in the wardrobe as well - only big enough for small items, nothing bigger than a small Kindle (i.e., no laptop or full size iPad would fit). The bathroom was tiny, but modern. I'm not a fan of tiny showers that have shower curtains, because that means the curtain usually brushes up against you while you're naked. YUCK. I'm quite sure those aren't cleaned between each guest. So, for a small shower like this, glass doors are preferred -- BUT, I realize that due to the layout of this tiny bathroom, having the glass doors would severely limit the space. Having the 'open' area where the shower curtain goes definitely makes the room bigger and easier to maneuver. So, I'll forgive it this once :) Otherwise, I really appreciated all of the shelf space built into the walls. In tiny bathrooms, shelf space is usually minimal or non-existent, so this was a plus. The hairdryer worked well, too. The complimentary breakfast is served in a lovely room on the first floor, or you can eat in the courtyard if you prefer. The choices are vast, with a large selection of hot and cold items. It was more than adequate. I had an early flight the day I checked out, and although I didn't take advantage of it, the staff let me know they'd pack me a 'to go' breakfast if I desired. The complimentary WiFi was easy and worked well. There's a lounge available on the floor below reception for those who wish to gather and have a drink in the evening, and a business center with a computer and printer in the alcove of the stairway. The hotel offers bicycles to rent, and I'm not sure how the prices compare to other rentals, but I thought it was a nice option. The hotel obviously makes an effort to be 'green', with recycle bins on each floor, reminders about re-using the linens, and a lack of plastic-bottled toiletries in the bathrooms. There's liquid hair/body gel in the shower, and liquid hand-soap over the sink - but no hand/body lotion at all (I bring my own, so no biggie for me). I talked with a few different members of the hotel staff and all were very pleasant and helpful, so no complaints there. The only reason I'm not giving this hotel a perfect rating of 5 stars is because I think it was a little overpriced, and because of the shower curtain. But I still had a lovely stay and would recommend this hotel to others. :)

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor, and fore your detailed description of your room and experience here at the hotel. It is true, as you so perfectly describe, that a standard room is rather small, and so is the safe in all our rooms, but we have a larger safe placed in the reception. If you need to leave behind your laptop you can store it in our larger safe. We hope to welcome you back next time you visit Copenhagen.

"Great stay at the Hebron"

5
20/08/2017

We wanted a hotel within walking distance of the central train station in Copenhagen and one with a reasonable price. The Hebron fit the bill to a T. It was also within reasonable walking distance of some of the sights to see in town. We had several families traveling with us and this hotel had the number of beds some of us required, such as 4 people to a room. The staff was very helpful in recommending places to eat for dinner. Breakfast room had everything one could want to eat and plenty of it.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you all had a great stay, and enjoyed the rooms, our service and the breakfast buffet. We hope to see you all again.

"BW Hebron, Copenhagen"

4
16/08/2017

Nice hotel in a older part of CPH. Their are a couple of restaurants within walking distance. I would recommended Jensen's Bohus. They are very polite and one of the better BW properties that I have been to. Only issues that I had were that the room was small, bed not that comfortable (you sleep on a pad not a mattress) and the bathrooms are tiny compared with American standards. If I return back to CPH, I would consider this hotel. They do offer free breakfast in the morning, I left too early for it and they will give you a to go bag. They will also call you a taxi for a ride around town. I would caution you about the taxi drivers. They said my card was denied and gave him a second card and it went through. I later found out that I paid twice for the ride to the airport with both cards. Needless to say, I am working with my credit card companies to fix this.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Nice to hear that you liked the hotel, and consider to come back and stay with us. I am sorry to hear about the taxidriver. It is very importent that the taxi companies have a high service level, as the driver often is the first person our tourists in Copenhagen meet. We do report it, if we hear stories like yours, but we need the number of the taxi. If the taxi company name and number is on the invoice feel free to e-mail us, and we will contact the company.

"Great location! "

4
14/08/2017

My family and I stayed here for 2 nights before getting on our cruise. It is in a great location (5 min walk to central station, 10 min walk to city hall). It is a cute hotel with a beautiful courtyard. The room we had was quite large and very clean. The breakfast was good as well. We didn't exactly have a pleasant experience with our check in as we found the staff member to be incredibly rude and abrupt but the other staff members we've interacted with have been wonderful. Great place to stay! Would recommend.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are sorry to hear that you did not get a warm welcome. Our staff must be here for you at all times. We hope you enjoyed your cruise as well.

"Very nice hotel & location"

5
09/08/2017

We arrived from Hamburg by train and this hotel is very close to the main train station so we only walked to get there. The staff is very nice and the rooms are ok. Also breakfast is very complete. The entire hotel is recycled. Not only is close to main train station is also close to Tivoli, an amazing park with roller-coaster and lot of entertainment kids and adults will love.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a great stay, and a wonderfull day in Tivoli as well. We hope to welcome you back next time you visit Copenhagen.

"Lovely hotel."

5
07/08/2017

We have just returned from this hotel, location is fab, rooms are very clean and good enough for what you need. It was a little understaffed I would say which let it down a little. The prices are s but steep bit no more than anywhere else.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that you had a great stay, even if you found that there could have been more staff. We try to be 2 in the reception at rush hours, but sometimes it is hard to predict. We wish you a nice summer.

"Nice hotel "

4
03/08/2017

The location is near the center. Just some minutes by walk from the central station. The hotel offers to rent bikes, which we used. Unfortunately the maintenance of this bikes was not really good. Also the price was too high for this bikes... (Defect lamps, problems with the steering,...) but it is a lot of fun to bike around Copenhagen! Just do it!!! At breakfast you can prepare your own waffles and pancakes. That was fun. :) The room was very small, but the bath was quite new and fancy.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a nice stay. It is a good idear to bike around Copenhagen, but I am sorry to hear that the bike had some defects. They are checked once a week, but we will try to look more carefully at the bikes when they return. We wish you a nice summer.

"Excellent location"

5
30/07/2017

Stayed in July 17 as a family of 4. We had 2 interconnecting rooms which was pleasantly unexpected (we were expecting one family room) and perfect for our family. Everything was very clean and fresh looking. There is a very attractive courtyard seating area outside and a spacious lounge for the evenings. Breakfast was great , lots of choice and in a beautiful high ceiling dining room. Staff very pleasant and helpful. The location is fantastic. I was very slightly concerned about the next door neighbours (!) before we arrived especially travelling with 2 children but there were no concerns at all once we arrived . The hotel is in a very attractive street with other hotels nearby, 5 mins walk from the station and at the Vesterbrograde end of the street which is fantastic (10 mins from Tivoli etc). My husband and I both went running around the nearby lakes and this is a really beautiful area to walk or run in the morning or evening. Would definitely recommend.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that you and your family had a wonderfull stay. Thanks for passing on the great rute for running and walking. What a fantastic way to start your day. We hope to welcome you back next time you visit Copenhagen

"Lovely Hotel"

5
29/07/2017

We were very pleasantly surprised with this holel. Our room had a king and a twin day bed for the three of us. The bathroom was modern and larger than ours at home. The breakfast buffet has everything one could expect -- eggs, bacon, sausage, make your own waffles, breads, cheeses, fruit. Far more than usual. The eating area was spacious and not the usual madhouse you find at buffets. The hotel was within walking distance (5 to 15 minutes) to Central station, Tivoli Gardens, Stroeget (shopping), Planetarium, Canals, and Palaces. We felt very safe here including at night. The hotel staff is friendly and called a cab for our trip to cruise port ~ approximately $30 for three.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are so happy to hear that your stay exceeded your expectations. We hope to welcome you back again.

"Fabulous staff nice location "

4
27/07/2017

Located close to central station and tivoli garden, this hotel is cozy, has a helpful staff, and pretty nice free breakfast! They had fresh fruit and cheeses, eggs, waffles, sausage,etc.. there is a nice courtyard to just relax and have a drink, coffee or tea. Would stay here again.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are delighted to hear that you enjoyed your stay, and that you felt that everyone was freindly and helpfull. We hope to see you again.

"BRILLIANT!"

4
26/07/2017

Great hotel, both location wise and the hotel in general. Friendly staff, lovely breakfast and comfy beds- couldn't ask for more. Don't let the fact it's beside a strip club put you off, you don't hear it when you're there. The location was in walking distance of everything which was very handy. Would definitely stay again!

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a fantastic stay. We are looking forward to see you again.

"Not the best part of town"

3
24/07/2017

Not in the best part of town, next door was a large strip club, fortunately closed for renovations while we were there. Sex shops nearby. Not an issue for us as we weren't out and about at night, but off putting. Public areas of the hotel were lovely, outdoor courtyard, lobby and breakfast room were well decorated, quite nice. Rooms were shockingly plain and small and we had a Superior Room! Bathroom was about 5' x 6' with the shower surrounded only by a curtain. Breakfast was great, cereals, fruit, juice, meats and cheese, hot items - eggs, bacon, sausages and waffles. Lots of choice and good quality, no complaints here. The serving staff were very friendly and helpful. Decent restaurant close by with home cooked Danish style meals. Ate there for lunch and one dinner. Good food, not cheap but everything is expensive here. There is an "All you can eat" pizza and salad bar a block over, next to the train station in the Astor Hotel. It was very good, ate there twice. On the positive side, you are close to shopping, the Tivoli Gardens and the train station for getting about. The rooms were quiet at night, during the day you hear people in the courtyard.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Nice to get your feedback both for the things you like and the things you dont. The location is not possible to change, and we believe the area has got a lift, and today it is a trendy area with lots of popular restaurants and shops. There are still some strip-clubs in the area, and of couse it would have been better if they were not there, but we really never experience any kind of trouble and no loud music. We wish you a lovely summer.

"Charming hotel, convenient location"

4
23/07/2017

This is a charming hotel nestled into an old building. To get to my room I had to walk across courtyard (within the hotel). The room was small but not cramped for one person. Modern furnishings. The breakfast buffet was very good and quite varied. The location is convenient. Please be aware that walking from the Copenhagen Central Train Station on two occasions I was solicited by prostitutes but this did not happen on the hotel's street.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a nice stay, and that you liked our charming well maintained hotel. We wish you a wonderful summer.

"Best Western Hotel Hebron @ Copenhagen, Denmark"

4
19/07/2017

First of all, Denmark (and overall Nordic region) is quite expensive. We booked this hotel via expedia.com, and stayed for a couple of nights before our cruise ship in June 2017. As most of reviewers said, the location is convenient - close to Tivoli Garden, and the main train station. The bathroom was renovated, but the room is relatively small. The breakfast was ok. With the free wi-fi and complimentary breakfast, I'd say this is a decent hotel given the high prices in that region.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you enjoyed your stay prior to your cruise. We wish you a great cruise, and a nice summer.

"Convenient Copenhagen Lodging"

4
13/07/2017

My friend and I stayed at Best Western Hotel Hebron at the end of May, 2017. The location of Best Western Hotel Hebron is just a short 5 minute walk from the main central station (København Hovedbanegård railway station – which connects you to the airport in less than 15 minutes). The closest S-train station is Vesterport, which is also a short 5 minute walk away. S-train Vesterport is also the station before Norreport (connecting you to the Metro-stations M1, M2). In terms of easy access to the local rail, train and metro station, Best Western Hotel Hebro has all those boxes checked. Tivoli Gardens is also a short 10 minute walk away. There is also a free shuttle to Carlsberg brewery and a tourist information center 3 blocks away. We booked a room with two single beds. The beds were on the softer side, but not a major issue for either of us. The size of the room was good with ample space to move around and good closet space. The best part was the bathroom. It was big, clean, bright and modern. The shower head and water pressure was very nice after a long day of site seeing. Also cleansing shower gel, shampoo were provided in a dispensing unit by the shower. Included in the hotel reservation was complimentary breakfast. The breakfast was pretty awesome, typical things included in a continental breakfast but better. The pastries were fresh out of the oven with some of the best miniature croissants! Fresh fruits, watermelon, plums, pears and apples. There is a restaurant in the hotel that we did not try. Overall I would definitely stay here again and would recommend to anyone.

"Convenient location with great breakfast"

4
13/07/2017

Having the hotel close to the train station is a big plus. It was an easy walk to the City Hall and Tivoli Gardens as well. The breakfast was substantial, and the breakfast room was bright and large. Our room was a bit small and on a street where one morning the cobblestones were being replaced really early. Overall, a nice place to stay. Just make sure to ask for a room facing the courtyard rather than the street.

"Delightful Stay."

4
10/07/2017

Room was spacious and clean. Breakfast was simply delicious and plentiful. Free wifi appeased the kids and within walking distance of many amenities and attractions. Not all rooms have A/C, buy luckily didn't need it. The staff was very pleasant and friendly.

"Good central position"

5
08/07/2017

Basic good accommodation and food, attentive staff and well positioned near the central station, Some good restaurants roundabout with local food and good bistro type service. Value for money an an otherwise expensive country since the demise of the currency after Brexit vote

"convenient location, not much more"

3
08/07/2017

We stayed here twice in 3 weeks, both before and after a cruise. The hotel is just a few blocks from the main train station and it is an easy walk, even with suitcases on wheels. It is also close to Tivoli Gardens and many restaurants. Our first room was a basic room; thin mattress, tiny bath with shower in the corner with a curtain to corral the water. limited towels, no bar soap. We were not happy. On our return visit, we had a very comfortable king bed suite. This was lovely, with a small living room, welcoming bottles of wine and water, a huge marble bathroom with tub and shower and 2 sinks. The hotel has a nice breakfast included and the staff is very helpful and nice. We might stay there again, but only in the king suite. We met other couples staying at the same hotel who had even worse rooms/baths than our first room, so I would definitely caution against the basic rooms.

"Good place to stay"

4
03/07/2017

I booked this hotel because it was close to Tivoli, and the price was reasonable. I was not disappointed. The rooms (we travelled with another couple) were very clean and compact. The bed was very snug and cozy. Two twin beds put together, but they are not like most twin beds. Each is separate and so very cozy with good pillows and a comfy comforter/duvet. I slept like a baby which is very unusual. The rooms were quiet. Lighting in the bathroom and beside the bed is bright, which is not usually the case --easy to read in bed and to shave/dress in the bath. Two windows gave some natural light in the day time. The breakfast, which is included, was very good and with many choices of breads, fruit, eggs and bacon, meats and cheeses, juices, etc. and is served in a pleasant room with good service to clean up tables and get you coffee. The desk staff was very friendly and helpful. There is a charming courtyard filled with tables, umbrellas and flowers to sit in (but we had mostly rain or gray skies so didn't use it much). And it IS only a 10-15 minute walk to Tivoli and the main tourist areas.

"Near Train Station and Hop On Hop Off Bus"

4
29/06/2017

Hotel is on a side street about 3 blocks from the Train Station. The Hop ON Hop Off Bus Stop is 2 blocks away. You can walk to many sites from the hotel. The hotel itself is a renovated older building with an open air courtyard. Breakfast was a huge buffet which included fruits, cheeses, meats, boiled eggs, waffles, breads, sweet rolls. My room was actually 3 rooms, the bedroom was good size, the mattress was little softer than I'm used to but still slept very well. We entered our room into a sitting room w/couch and desk and armoire (no dresser in bedroom). Our bathroom was wonderful had double sink, full-size bath tub, separate shower (one of light switches made lights look like stars on the ceiling. This hotel does not have ac, but we had fan in room and opened windows.

"Clean and functional hotel"

3
28/06/2017

Stayed for two nights with work; the room was unexpectedly small - with the bathroom being tiny, but all was very clean and tidy. Nice friendly staff also. Would probably look at other hotels if staying on business in Copenhagen again.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you fore your review here at Trip Advisor. We are sorry to hear that you found the room too small. It is correct that our standard single rooms are rather small with a single bed 90 x 200. Ofcause with all the same facilities. If you prefer a larger room, you can reserve a double room for 1 person. The ratedifference is only kr. 100,- We wish you a nice summer.

"After cruise stay"

5
27/06/2017

Spent 2 nights here at the end of May 2017. Excellent staff on the front desk. Our room was very comfortable (Room 329) and we had an amazing breakfast in the morning. Our room was nicely decorated and the bathroom was wonderful with a heated floor' Our frinds had an older room which was smaller than ours and not as nice (Room 429).There is also a beautiful patio with tables, umbrellas and chairs and a comfortable lounge for guests to sit and relax. The front desk willl also arrange for a taxi to take you to the airport or the Port for a flat fee. We used this service to go to the airport and our driver was very pleasant and on time to pick us up.The hotel is centrally located and within a short walk to shopping, restaurants and about a 10 minute walk to Tivoli Gardens. Yes, there's a strip club next door but we were not bothered by it as they open at 9:00 p.m and close at 6:00 a.m. I highly recommend this hotel and would stay there again.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you enjoyed your stay. It is correct that we can order taxies for our guests at a fixed rate both fore the airport and the cruise terminal. As an alternative we can also show you the way to public transport. It is only a short walk from the hotel. We wish you a wonderfull summer, and hope to see you again next year.

"Clean, nice and great breakfast"

5
27/06/2017

Everything was great: beautiful hotel, nice and clean rooms, a lot of different choices for breakfast. Our son is allergical to milk and egg. That was not any problem. We stayed obly one nice and it is hard to say if the service was good for that nice, but we couldn't wish for more.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a nice stay, and that you enjoyed our breakfast. We wish you and your family a great summer.

"Not fantastic"

3
26/06/2017

We stayed here five nights and were a bit disappointed. The location is convenient, a few minutes' walk from the central train station and train to the airport. The hotel is in an historic building and the property has seen better days. We had a large, old style room, and while it was quite cosy, it was a bit scruffy and in need of a refresh. The beds (two singles pushed together) were not comfortable. The mattresses had served many guests before us and were saggy. Time to throw them out! Housekeeping standards were not high. On one day, our room was not serviced at all. When we complained, the maid arrived promptly, but did not do a thorough job, leaving dirt marks on the bathroom floor. On a positive note, the bathroom room was newly renovated. It was pretty basic, but nice. The walls are a bit thin and we could hear our neighbours talking, yelling and slamming doors. There is an attractive courtyard, which could be a nice place to sit and relax. However, it was also a haven for smokers (this is a non smoking hotel!) and, as non smokers, we did not find it a pleasant place. Staff were generally cheerful and helpful. Breakfast was good, but there was no espresso machine. Wi fi was a touch unreliable, but mostly worked ok. Overall, not bad...but not good.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are sorry to hear that not everything met your expectation. Especially we are sorry to hear that you did not find the beds comfortable. We do change some beds each year, but not all at once. Your comments in general are very usefull to us, and we will take action. We wish you a nice summer.

"Friendly hotel"

4
22/06/2017

Very well located near the centre of town and railway station. Clean rooms with adequate space and friendly front desk staff. Plenty of hot water and in room safe. Room service a little erratic but breakfast was a reliable feast with fresh produce and plenty of tea or coffee

"Great Hotel"

5
22/06/2017

Located near the train station and within walking distance of al,out anything you want to see in Copenhagen. Great staff, clean rooms, reasonable price. This a great facility for seeing all the key sites in Copenhagen,

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that all your expectations were met. We wish you a nice summer.

"Perfect location"

4
19/06/2017

Use your Best Western rewards membership to book ahead, if you can, on their web site to get a good price for this hotel near the train station, Tivoli, the shopping street and much more. Central Copenhagen is very walkable. We took the metro to Central Station from the airport and walked a couple blocks to the hotel where we spent two nights before taking the train to Hirtshels, a port city, for our ferry cruise on the Narrona to the Faroes and Iceland. Our room was accessed through a courtyard. That wing was still undergoing renovation but we were never disturbed by any noise. The room was small for two people. The bathroom was updated. This hotel had the best breakfast I've seen in a long time with great breads, cheeses, eggs, waffles, fruits, juices, and the rest............It was difficult to choose. The staff was great, too. Our Danish friend dropped off some literature for us before our arrival and it was waiting on the table in our room.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is correct that you have to reserve though Best Western in order to get your Best Western points. We are happy to hear that you did not regret your choice. We wish you the Best summer.

"Excellent Stay"

5
18/06/2017

This was a great place to stay. The room was excellent. The breakfast was excellent and the staff was also excellent. The location to all the attractions was fantastic. The staff were friendly and helpful during our stay. Very comfortable. I would not change a thing.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that you had a succesfull stay. We hope to welcome you back another time.

"Clean room and great staff"

4
16/06/2017

Stayed here 3 nights ,1before and 2 after a cruise. We could leave luggage until room was ready. They have a pretty courtyard and a lounge for guests. The staff were friendly and helpful. The breakfast had cold cereal, eggs, bacon, sausage, toast, pastries,waffles and fruit as well as cold meat and cheese

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that both of your stays met your expectations. We wish you a great summer.

"Centrally Located "

4
14/06/2017

We stayed at this hotel for two nights before a Baltic Cruise. The hotel is located just a couple of blocks from the central train station. We took a train from the airport and rolled our luggage to the hotel . We were warmly greeted by the staff. Our room was up in the gables of this hotel. Our standard double was a tiny, but cute room with a great bathroom. We chose not to unpack our suitcases since there was no closet, just a little cubbie. Did I mention the newly renovated bathroom? Very modern with a huge shower. Our shutters opened to the central courtyard but had no view other than the other 4 th floor shuttered windows and the sky. Very quiet. After our initial surprise at the smallness of the room, it kind of grew on us. The free breakfast was plentiful and good. We could walk to The Tivoli and several nice restaurants. The area that the hotel is in is a "happening " area of town with a lot going on. We took public transportation from the corner, that got us where we wanted to go(we used a Copenhagen Card) so transport and entry to sights was covered. We would go back, but would try to secure a larger room.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I appreciate your honesty, and I agree that our standard rooms does`nt have much floor space. However I am pleased to hear that you still enjoyed your stay with us and found the service, breakfast and our resent renovation above average. We wish you a wonderfull summer.

"Excellent hotel"

5
12/06/2017

This hotel is well-located, and the staff is very helpful in giving directions to attractions and near-by restaurants. The breakfast buffet was outstanding. They arranged a taxi for an early morning departure from the airport the night before.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that all our staff gave an outstanding service. The team wish you a wonderfull summer.

"Decent hotel and close to everything "

4
12/06/2017

I stayed at this hotel in May 26-29,2017. I actually liked it. The room was decent, they clean it everyday. The breakfast buffet was very good. Most of all, it's close to everything! Walking distance to the central station, TiVoli garden and tons of restaurants. While it is true that it is right beside a strip club, it is still safe to walk around late at night and not too noisy at all. All the attendants were very helpful and accommodating . It was a feast stay and wouldn't mind coming back.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are pleased to hear that you had a great stay, and that you felt safe, and at the same time right in the heart of Copenhagen. We are looking forward to welcome you back.

"Convenient place to stay"

5
09/06/2017

Hotel location is perfect. It takes within 5 minutes walk from the Copenhagen central station. It is a cozy hotel with breakfast included. All the sightseeing points such as Tivoli Garden, Christiansborg Palace, Rosenborg Slot, Amalienborg Palace, Nyhavn and the famous Stroget are within walking distance. Room rate in May is around CAD$200. Front desk staffs are very polite and helpful. Can store luggage in private room if early arrival prior to check in time. The only one thing to concern is that no air conditioning in room so it will be hot during summer time.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor, and thanks for all the sieghtseeing tips. We are pleased to hear that you found our staff freindly and helpfull. We hope to welcome you back another time.

"Can't go wrong with this hotel"

4
06/06/2017

The hotel was close to the central station, Tivoli and area for site-seeing - about 5 min walk. Very convenient location. The street it is on is generally clean. There's a strip club next to it but it didn't bother us any - we didn't witness anything unsavory. My kids found it humorous. The room was big with a queen bed and a pull out sofa in a kind of receiving area. TV was not great - the news was the only thing in english. There's a hot pot and coffee/tv in the room. Water pressure was great! Hot water was abundant. Bathroom was well sized except for the shower which was quite small. I did notice that one side of the hotel is more modern and the bathrooms were bigger versus what I received but overall it was ok as it was still comfortable. If you are on the larger size (no offense meant), be sure to ask for a room with a bigger bathroom as the hotel has. Breakfast was good. Something for everyone. Internet was ok at time and spotty other times. Overall, I would stay here again. It's clean and the rooms are fairly big. The price is reasonable for Copenhagen.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are pleased to hear that you had a wonderfull stay even if you found the bath room a bit small. Our charming hotel was built in 1899 and the rooms are all different from each other. It is not the side of the hotel that determinds which type of room you get. We wish you a great summer and hope to welcome you back next time you visit Copenhagen.

"Close to the train station"

2
05/06/2017

It's an OK hotel. Not sure if I would stay here again. The floors were wooden and creeked when you walked. The beds were very saggy. The front desk personnel were lacking in friendliness, although we later found that to be true of many people in Copenhagen. I was never presented with a final bill at checkout. I was told their system closed out my account and they couldn't print one. The breakfast was good, the location was good, and it was within walking distance from the central train station.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We apologize that you did not get a freindly smile from our staff. Regarding the final bill then it is correct that if you prepaid though Expedia, Booking.com etc. then you have already had your invoice, and you will not get it from us. If this is not the case do not hesitate to write us an e-mail and we will send forward the invoice. We wish you a great summer.

"Good Standard Tourist Hotel"

5
04/06/2017

I was really surprised with this Hotel. Mid priced for a very expensive City, it had everything we needed and more. First an easy walk from the main station, in a vibrant area with loads of restaurants and bars. A friendly helpful staff, clean modern room, great bathroom/shower room. Nice public rooms and a very good and extensive breakfast. I don't know what some people expect for their money, this is a good hotel.

Birgitte M, General Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are happy to hear that you had a fantastic stay, and that all your expectations were met. We wish you a wonderfull summer.

"Not a vacation stay - it's basically a Motel 6"

1
29/05/2017

So we knew from the picture that we were next door to the "gentlemen's" club (strip club) but we did not expect the rooms to be in such a basic condition. If you're on a tight budget then by all means feel free to stay here but set your expectations very low because it's nothing more than a bedroom with beds and a window. This is NOT a holiday stay location. If you're spouse is picky about rooms, location and hotel ambience then do yourself a favor and pay a little bit more and stay someplace else.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are sorry to hear that you found the hotel room too small. Our rooms are not small compared to other hotels in Copenhagen, but in some other countries in the East and in the US the size of a hotel room is much larger. A standard double room have bed, a desk and only 1 extra chair. If you would like a relax area with a sofa then you will have to reserve a superior double room.If you would like the room to have 1 bedroom and 1 room for relaxation you have to reserve a suite. Despite the size we still hope you enjoyed wonderfull Copenhagen. We wish you a nice summer.

"An Excellent 2 night stay at Best Wetern Hebron - Copenhagen, Denmark"

5
21/05/2017

The room on the 4th floor facing the inner courtyard was clean and quiet. The 2nd or 3rd floor would have had a better view. Breakfast , which was included, was truly excellent and the choice was great. Cecelia was our terrific waitress both mornings. The hotel is very close to the central station and we wheeled our luggage both ways from and back to the train terminal. It took exactly 7 minutes each way - not bad for a couple in their 70's and 80's. Sarah and Birgitte were very helpful at the front desk. The basement lounge was lovely, relaxing and comfortable at the end of each day. We had a great time and would definitely stay there again.........Joanne & Irving

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are so happy to hear that your stay met all your expectations. We would love to welcome you back.

"Weekend away."

5
19/05/2017

After a short cruise from Amsterdam to Copenhagen we chose a hotel near central station. This hotel is perfect for visiting the center town on foot or hop on the hop on hop off. It is near Tivoli. Friendly staff, nice rooms, lovely breakfast!

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are happy to hear that you had a wonderfull get away. We wish you a nice summer.

"Beautiful Hotel in the heart of Copenhagen, Denmark"

5
17/05/2017

After our Baltic Cruise we decided to stay a few extra days in Copenhagen before returning home. We chose this hotel for the central location. The guest services desk was very helpful. We arrived early in the morning and our room was not ready. Our bags were stored in a locked room a few steps from their desk. I felt the price was reasonable for such a beautiful hotel. It is near the train station, Tivoli Gardens and all the various bus routes. We chose the Greyline Hop on Hop Off tours which included 3 different routes and a canal tour. This was only a block away from the hotel. The hotel also rents bicycles for the more adventurous. The hotel was beautifully decorated, clean, and our room was comfortable. Breakfast was included. It was a very nice buffet including eggs, bacon, sausages, waffles, all kinds of cold meats, cheeses, crackers, fresh fruit, rolls and breads. There is an open courtyard to sit and relax, as well as a lounge area in the lower level. They are very close to Tivoli Gardens, which has fireworks on Wednesdays and Saturdays about 10:30 PM. They can be heard at the hotel. Only an issue if you are a light sleeper or have the window open.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that your extra days were the perfect solution for you. Thanks for all the great tips to other guests, to make their stay even better. We are happy to hear that the Central location worked well for you even if Tivoli has fireworks 2 days a week, and is heard when the windows are open. We wish you a nice summer

"Great Location"

4
17/05/2017

Great Location, near public transport and mainline station. Kebabish on the corner and hotel is located strangely next to a Gentlemans lapdancing club (although in the whole time i stayed there i didnt see anyone venture in there or hear any noise). The hotel staff are great and the breakfast gets busy but is really good for such a small hotel. The rooms are a bit tired though and definitely need a refresh. All hotels in central copenhagen much like amsterdam are expensive.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a nice stay even if you did not really like the room. We do make improvements all the time to have the rooms look new and inviting all the time. We wish you a nice summer.

"Copenhagen trip"

5
16/05/2017

Spending a few days at this motel before we board on our cruise. We booked via internet before we left Aus. Motel is very well appointed and close to central railway station and all the site seeing places you would love to visit. Staff are all exceptionally freibdly and can help out with all your needs. Great breaks and very comfortable Roos, highly recommend t anyone staying in Copenhagen.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are pleased to hear that you had a great stay, and we hope you also enjoyed your cruise. It is such a good combination with a few days in Copenhagen before you leave on a cruise. We wish you a nice summer.

"Great hotel"

5
15/05/2017

We stayed in this hotel for three nights last week. Great hotel excellent location, walking distance to Stroget about 5 blocks. Two blocks to the hop on and off bus stop. Three blocks to the train station. The hotel is absolutely charming, with a beautiful court yard, breakfast was absolutely wonderful, the room spacious and sparkling clean. We are so used to the European tiny rooms but not in this hotel. Our room was located on the third floor with a view of to courtyard. I love the way the hotel is decorated, absolutely charming. The people at the front desk could have not been nicer. They help us even to print our airline boarding passes. Definitely I loved my stay in this hotel.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. We are pleased to hear that you found the hotel charming, and that you got all the help you needed from our dedicated staff. We all wish you a nice summer.

"Getaway"

4
13/05/2017

Great location, friendly staff, great beds! Brunch buffet is extensive with excellent pastries and coffee. Quiet side street but near canal and great food, Royal theatre and water taxi just two blocks away!

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We are happy to hear that you had a great stay, and that you found our staff friendly and helpfull. We wish you a wonderfull summer.

"Good hotel and convenient"

4
03/05/2017

This is a nice hotel in the centre of Copenhagen. It's older but well kept, clean and staff are very efficient and friendly. Hotel is currently doing renovations room, and the upgraded rooms are really nice. The buffet is included in the price and is excellent. Lots of fruits and vegetables, meets, eggs, cheese, yogurt, etc. The hotel is an easy commute via train from the airport with a 2 to 3 minute walk from the train station. It's only a quick walk to the shopping area, Tivoli gardens/ amusement park, and other attractions.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you liked our newly renovated bath rooms, and our hotel in general. We wish you a great summer.

"Work In Progress. Bear With Them. 3* Hotel 4* Rating for Effort"

4
24/04/2017

I was apprehensive booking this hotel, and sure enough, upon check-in, I drew a short straw, and got an old room. Let me start by stating that the room was not dirty by any means.. The rug was old (I wouldn't walk barefoot, but that might just be me) the walls needed fresh paint, and there was a bit of a musty smell. I went to reception and told them that the room was unacceptable based on the fact that a) the website is misleading in the photos of the guest rooms, b) I am asthmatic and the smell would put me in the hospital, and c) I am 6 months pregnant, so taking that risk is not an option. The front desk promptly moved me to a newly renovated room the following morning as soon as a previous guest checked out, and the room was cleaned. WHAT A DIFFERENCE. The new room was great. Also, neither room we stayed in was small, even based on US hotel standards (we had a double occupancy room). Just state your requests up front, and they will certainly do their absolute best to accommodate your needs. Based on my experience, I am 100% certain about it. Beyond the room.. Breakfast was standard, but appreciated since most other hotels in Copenhagen charge an additional (outrageous) amount of money for it. The location was great. You will do some (a lot) of walking, and again for the cost, this is an ideal location. There is a strip club next door, which I didn't realize ahead of time, but to be honest, I never saw a single person enter or exit, and it caused zero problems.. I just thought it was something worth noting. They advertise that it is the best in Copenhagen, so I guess they have that going for them ; ) WiFi - Worked wonderfully

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. First of all congratulations with your pregnancy. We are sorry that you did not like the first room, but how wonderfull that you let us know, so that we could change the room. Our website is quite new, and you are right that it does not show all the different rooms that we have. We will add a picture of the room that you got, so that everybody can see that we have this type of room as well. We wish you a great summer.

"Affordable and Central"

5
21/04/2017

I stayed at this hotel for 4 days with a friend. The best part of the room was the amazing shower and heated floors. The bed was adequate meaning I have stayed in better and I have stayed in worse. However, the breakfast is great and the location is perfect. Also, they are renovating so be aware. Futhermore, staff was friendly.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review her at Trip Advisor. We are pleased to hear that you had a nice stay, and that you liked our newly renovated bath rooms. We hope to welcome you back another time.

"Horrible!"

1
18/04/2017

We booked this hotel based on some good reviews and pictures on the website. The lobby was very nice as well as the lounge and atrium. We were surprised, to say the least, when we entered our room and were greeted by a very strong musty smell. The room was very old, the walls were dirty and the bathroom had mold in the shower. When we complained to the staff they stated that unfortunately we did not get an updated room. Basically they said too bad. Don't be fooled as we were by the pictures on the website. They are in the process of renovating and unfortunately you might receive one of the old smelly rooms like we did. Additionally, I was very unhappy to see that this hotel is right next door to a strip club. Its shocking that they don't advertise that on their website! (sarcasm) I was traveling with my daughter and did not feel comfortable returning to the hotel later in the evening due to the clientele next door. I would never book this hotel again!

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are very sorry to hear that you did not like your room. We do not recognize the description which you give, but in any case our staff should take your complaint serious and help find a solution. We apologize that this was not the case. We wish you a pleasent day.

"Affordable AND centrally located"

5
18/04/2017

Nicely maintained hotel about 2 city blocks from Bus Terminal / Copenhagen Central Station (CPH airport 12 mins away by direct train), situated around the corner from Glyptoteket, National Museum of DK, Tivoli Gardens, Planetarium etc, etc. GREAT breakfast (endless coffee, fresh fruit, real pastries, healthy choices), and a very accommodating staff who relocated me to a quiet room on request. Highly recommended.

Birgitte M, Front Office Manager at Best Western Hotel Hebron, responded to this review
Thank you for taking the time to write a review here at Trip Advisor. We are pleased to hear that you enjoyed your stay, and that you got to see so many things in Copenhagen. We wish you a nice day.

"Adequate but would make a different choice"

3
17/04/2017

Rooms in Denmark are very small and this hotel had incredibly small rooms. Without exaggerating, my room and my son's room were both smaller than my closet at home. No shampoo/conditioner/lotion; so much for packing light. Very noisy due to construction. Breakfast was okay, but really not great. No shelves in the bathroom and there is an open shower arrangement so you have to take your makeup, etc out of the bathroom (off the floor because no shelves--see above) in order to take a shower. Beds were horrible. Way too soft and uncomfortable.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that you found the rooms too small and that you lacked different amenities. You could have got those for free had you asked for them in the reception. We also give: Toothbrush kit, shaving kit, washcloth, shoe shine, sewing kit etc. And we lend out: Extra towels, duvets, pillows, adaptors, Iron and iron boards etc. We hope you enjoyed Copenhagen, and wish you a pleasent day.

"Great Location!"

4
17/04/2017

Solid hotel. Great location -- easy to/from airport and to center of town. Close to a lot of good restaurants. Excellent breakfast. Rooms could use an update. Bathroom was lovely, especially the heated floors.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation. We are pleased to hear that you enjoyed your stay and that you found the location perfect for your trip. We hope to welcome you back another time.

"In the centre with verygood breakfast"

5
17/04/2017

The hotel has a very nice lobby. It's in the center of the city. Youcan leave your luggage in a locked room before you have to leave. The rooms are rather small, but perfectly allright with coffe and teemaker. Breakfast is very good with hot eggs and bacon and cold vegetables, cereales, fresh cheese, marmelade, chocolate,....The hotelstaff is very kind. The only thing was there was no free coffee int he lobby for 24 hours. Other Best Westerns hotels do have it. Tip:Ask for a renovated room.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you enjoyed your stay. We serve special brewed coffee in the reception at a fair price, but you can always make free instant coffee in the room, and bring it down to our lounge or court-yard. We hope to welcome you back at the hotel next time you visit Copenhagen.

"Authentic Danish Hotel"

4
17/11/2016

Whilst the decor and bathroom fittings are a little dated ,the hotel has charm with efficient and friendly staff. The breakfast was excellent and had a real Danish style to it .It is very conveniently located within 1/4 mile of the Main Station ,so is an ideal base for exploring this wonderful city

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased that you had a great stay, and that you liked the special atmosphere here at the hotel. Thoughout the last years we have renovated some of our bath rooms, and again this winter we will renovate 20 bath rooms. We hope to welcome you back next time you visit Copenhagen.

"Comfortable hotel close to the rail station"

4
16/11/2016

Stayed three nights at the Hebron hotel. It's a nice place without major shortcomings, if you don't mind the surroundings (i.e. strip club). But the location is very handy as it's very close to the central station and there are many food options around. The room was very pleasant (creaking floor, yes, but not a major issue for me) and the room temperature was good (different to what another reviewer experienced). Breakfast was fine, the breakfast room is spacious, the whole place seemed clean. Surely a good place to stay in central Copenhagen.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you fore your recommendation her at Trip Advisor. I am happy to hear that you were pleased with your choice of Hotel. We alle hope to welcome you back soon.

"Average"

3
15/11/2016

Stayed here for 3 nights whilst visiting Copenhagen. First impressions, the hotel lobby looks great, modern and clean. The rooms however was dated and cold. The main light flickered constantly and the floor was constantly creaking as you walked. We had a double bed but had 2 single quilts. During the middle of the night I was absolutely freezing and had to ask the young man on reception if we could have a double quilt for our room however he did not seem to understand what I was asking yet he did manage to find me a blanket. The service at the hotel was great and the breakfast was amazing. So much choice and everything was so fresh and tasty. The location of the hotel was also great, very central and close to everything.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry for the light flickering. If you had turned to the reception we could have fixed it. Having said that of course this must be in place upon arrival. The scandinavian way of sleeping is with one quilt for each person, so there are 2 quilts in each room. Of cause the heating must be turned on. There are radiators in each room and I am sorry that you were not instructed how to turn up the heat. Even if you had a cold night I am pleased to hear that you had a nice stay, and we hope to welcome you back.

"Excellent Location, Near Tivolli Park"

4
15/11/2016

Very good hotel. When arrived, the room wasnt ready, but they gave us coffee and save the suitcases. The staff is polite and kind. Breakfast excellent, very varied. We traveled with child and sometimes it's difficult to find something they like We went walk to Tivolli Park. Only anecdote, this hotel next to topless bar XD.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you and your family had a great stay here at the Hotel. It is correct that Copenhagen is a very liberal city and we also have a bar next to the hotel. However we never experience any noise or trouble. In fact this is a very quiet street even though we are 4 hotels, a restaurant and a lot of private apartments. We hope to see you soon at the hotel again.

"Nice Hotel!"

5
04/11/2016

Stopped for 1 night. Very smart hotel and it's only about a 2 minute walk from central station so it's easy to find/get to. Staff were fantastic and very helpful! Rooms are nice and comfortable and the breakfast is good!!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Thanks for your kind words to our staff. I am pleased to hear that they helped you in any way possible. We all hope to welcome you back next time you stop by.

"Best Western Hebron Copenhagen is a great place to stay"

5
01/11/2016

This place is a real gem. It is in a great location near Central Station in the heart of the city. Staff are friendly place is clean and breakfast is amazing. If you are going to Copenhagen recommend staying here.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to hear that your choice of hotel met your expectations. We are looking forward to welcome you back.

"Nice hotel close to center"

4
28/10/2016

I came here with my family and friends. We had a very good time in Kopenhagen and we enjoyed our stay in the hotel. It is a small and clean hotel, with nice breakfast and helpful people, especially Ana who's in the reception in the evening, and can give you all sort of information about the city. It is located 5-10 minutes walking distance from Tivoli and 10-15 minutes from the city center's shopping area.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor, and for your kind comments to our staff. I am pleased to hear that you found our location perfect for your stay here in Copenhagen. We hope to welcome you and your family and freinds back next year.

"Lovely hotel, conveniently located"

4
25/10/2016

Lovely hotel, reasonably priced situated in a convenient location, 5 mins walk from the Central Station. Staff was very welcoming and friendly, rooms quite small but cosy and providing all the necessities. A very good selection for the breakfast buffet, which was included in our package. I strongly recommend it.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank your for your recommendation here at Trip Advisor. I am pleased to hear that you had a great stay, and that all your expectations were met. We hope to welcome you back next time you visit Copenhagen.

"nice rooms and great breakfast"

5
18/10/2016

The staff at front deck and in the restaurant was sooo helpful. They went out of their way to assist us with tour questions and directions. the location is fine and close to public transportation. I would definitely stay her again

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you so much for your recommendation here at Trip Advisor. I am pleased to hear that you had a wonderfull stay, and that our staff helped you with the final details to make your days perfect. We hope to welcome you back next time you visit Copenhagen.

"Central hotel, good turist standard"

4
05/10/2016

Nice hotel, clean rooms, friendly staff. Our family room (2+2) was small, but on a positive note it comprised of two separate rooms with door between, and the sofa bed was equipped with a proper mattress. Both rooms with TV. Above average breakfast buffet.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is true that when you stay 4 people in the same room, the space is limited. However I am happy to hear that all of you had a good night sleep. We hope to welcome you back another time.

"Nice rooms, great breakfast, nice courtyard"

4
05/10/2016

Nice location, fairly close to the central station, and within walking distance of the main sights. The room was very clean and comfortable with windows that looked out over the courtyard. The breakfast was also top notch, and the staff were wonderful.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your reveiw here at trip Advisor. I am pleased to hear that you had a wonderfull stay. We hope to see you soon again.

"Clean Rooms & good breakfast"

4
04/10/2016

Hotel is nicely located within walking distance of Central RR station .Very clean room and bathroom. Large choice of items for breakfast. Staff was very helpful with suggestions for sightseeing. Close to a good Danish restaurant on same block.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I also want to thank you for your recommendation of the danish restaurant here in Helgolandsgade. I am pleased to know that you liked it. We hope to see you again soon.

"Super hotel in Copenhagen"

5
02/10/2016

Near railway station and starting point to the center of town. Excelent breakfast and big choose, On the room is TV. Aagreeable staff.The hotel is clean and nice. Hotel has elevator. Near is good Italian restaurant.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to know that you had a fantastic stay. We hope to see you back in Copenhagen another time.

"Clean and comfortable "

4
01/10/2016

This hotel is in a really central location, the staff are helpful, the rooms are clean and comfortable. Overall we were more than satisfied with our stay. As mentioned in other reviews, the breakfast is good and there is a huge amount of choice.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you enjoyed your stay, and that you found the hotel well maintained and clean. We soon hope to welcome you back.

"BEST breakfast and great location"

4
29/09/2016

Room was small but adequate but unlike many hotels we looked at prior to booking, comfortable rather than sparse. Useful to have a lift for the elderly member of our party. Looked out to a courtyard which was quiet except for final night when it felt like we were being serenaded by choir practice in an adjacent building - but this was delightful. Breakfast was superb, huge choice from Scandinavian bread, to English breakfast, fruit if feeling health conscious and delicious "make your own" waffles which certainly had a novelty factor. Restaurant staff were very friendly and helpful. Located two streets away from the central station and less than 10mins away from the centre of Copenhagen (with the nearest attraction being the Tivoli Gardens), it is very well located. The fact that we could check our bags in prior to the room check in at 14.30 was a bonus. We were not impressed with the reception staff. When we asked them if they could do anything about the noise levels that we experienced one night when a child in the room above was running around and shouting at 10.30pm, we were just told "they are checking out today" - no apology forthcoming. There was also a slight issue in the replenishing of tea and milk for two days but when we raised this with reception it was resolved immediately. Would recommend this hotel to others. Clientele at breakfast seemed to be both tourists like us and business people, of a range of nationalities.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to see that you had a lovely stay, and that you enjoyed our breakfast buffet. I am sorry to hear that the reception staff handled your problems below the expected. I will indeed bring this to their attention. We hope to welcome you back another time.

"A Great Place to Stay"

4
26/09/2016

A good location for spending a few days in the city. Very helpful staff who granted my request for a room facing the courtyard but then upgraded my room without being asked. Lovely breakfast and very happy to provide gluten-free bread. Comfortable and clean hotel. Had been warned that it was on the edge of a seedy area but experienced no sign of that. Handy location for trains and buses.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that all your expectations were met, and that everybody was helpfull. We hope to see you again soon.

"Great location and pleasant stay."

4
26/09/2016

We had a very nice stay here. We had no need to contact the staff as everything was in order. We just had a nice clean and quiet room, good breakfast and then out to see the town - all we need from a hotel in Copenhagen. Some of the streets in the area are not so nice (drunks, prostitutes etc.) - especially at night - but the street of this hotel was no problem and we had no complaints. It is just part of the area and not a problem.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to hear that you had a great stay and that you liked your room. We hope to welcome you back another time.

"A fine time"

4
21/09/2016

A clean well situated hotel, couldn't be handier for the nice areas of Copenhagen, good breakfast with lots of choices, they have bikes to hire too, no air conditioning, but there was a fan to use in the wardrobe which was useful, would stay there again

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am happy to hear that you enjoyed your stay, and that you found the location in the city center ideal. We are looking forward to welcome you back.

"Boutique Hotel in a great central location !"

4
19/09/2016

We arrived at this hotel at 7am and was welcomed by a very helpful receptionist who advised us our room wouldn't be ready till 2 pm! She organised our luggage to be stored and suggested we might like a complimentary coffee! While having a coffee we were very surprised and happy when she came and told us we could get into our room early! After a long flight this was amazing! The room is very comfortable clean and well maintained! The breakfast buffet has a great selection of hot and cold beautifully presented and very tasty with lovely friendly staff. All in all we would recommend this hotel as we have enjoyed our stay and the location is perfect....close to the train station , Tivoli Gardens, Hop on hop off red buses, and shopping!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that you had a great stay, and that you had a warm welcome, and even a room at arrival early in the morning. We do our best to get the rooms ready as quickly as possible, but of cause we can not guarantee an early arrival, when we have a full house. We hope to see you back at the hotel another time.

"TWO NIGHTS IN COPENHAGEN"

5
17/09/2016

We chose this hotel because it was close to the train station and we were arriving by train from Stockholm. The room was clean, the breakfast was hearty but what made this hotel exceptional was the staff. Checking in Christina not only told us about what was available at the hotel but given our short time in the city ideas of things to see and do. We have traveled to many places in and out of the United States and what sets a good hotel apart is its staff. This hotel has top shelf staff. We would stay there again and I would recommend it to anyone.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thanks for your recommendation here at Trip Advisor. I am pleased to hear that you had a wonderfull stay, and that our staff was helpfull and professionell. We are looking forward to welcome you and your friends back at the hotel.

"Great location"

4
15/09/2016

Excellent well appointed rooms with an great included breakfast. If you are there in the summer, ask for an air conditioned room. Within walking distance of several nice restaurants and the hop on hop off bus and Tivili garden.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thanks for your review here at Trip Advisor. I am pleased to hear that you had a nice room even if your room only had a fan. Most of our rooms have fans for the hot summerdays, but as many of you wishes air conditioned rooms, we will install this at more rooms later this year. We hope to welcome you back next time you visit Copenhagen.

"Only One Star :{"

1
14/09/2016

It is over, over priced. The hotel should inform tourists that there is no AC in the hotel at all. Only 4 rooms have AC and I got one of them after I complained that it was hard for me to stay at a place so hot but, the bathroom was terrible. I just stayed at the hotel for three nights and the weather was very hot. The hotel is in the red zone area and because I'm female and a solo traveler was warned by the taxi driver and one staff member to always walk to the left of the hotel towards the big avenue and not in opposite direction because of drunks and junkies. The hotel also has a topless club next door. I don't recommend this hotel at all specially if you are a woman and a solo traveler.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that your stay did not meet your expectations. We are listed everywere as a hotel without air condition. However this summer we did get a few rooms with air-condition, and I am pleased to hear that we were able to change the room for you. We are situated in a small quiet street, and I do not think that we have any drunks nor junkies in our street, but we are close to the Central Station, and the station attracks all kind of people. Still It is a safe area. If you visit us again let us know all your wishes for your room in advance, and we will find a room perfect for you.

"Delicious breakfasts and pleasant courtyard"

4
13/09/2016

Rooms are a little old fashioned with no air con, but they had up to date bathrooms and comfortable bedding. We really enjoyed the pleasant staff and the cool garden-like courtyard to sip wine after exploring. Great location and an easy walk from railway station-as we 2 over 60's managed to drag our bags easily to this locale.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Nice to hear that you had a nice stay, and that you also took the time to just enjoy life in our courtyard. We hope to see you again.

"Perfect spot for a trip"

5
12/09/2016

This hotel is perfectly located- walking distance from the train station and downtown. The staff is very nice, polite and helpful. Breakfast is included which is very convenient. Rooms are clean and spacious. We had 2 rooms and the bathroom was a bit dated in one of them but it was still clean. There are also several supermarkets and no lack of restaurants nearby. I was really pleased with my choice for Copenhagen

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to hear that all your expectations were met here at the hotel. We are planning to renovate more bath rooms this fall, so next time hopefully both rooms will be with new bath rooms. We hope to see you again next time you visit Copenhagen.

"Great location!!!!!"

4
12/09/2016

We stayed at the hotel for 3 nights. Great location. Under 5minute walk from railway station. We walked to Round Tower, all 3 Palaces, Kastellet, Gefion Fountain Little Mermaid, Nyhaven, and very close to Tivoli a MUST see! Staff we very helpful and courteous. Good local knowledge. Breakfast buffet style with plenty of choices. Room was a good size.Fan. No fridge. But ice machine on hand. Lovely courtyard.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a great stay, and that you found our location perfect. It is nice that you took the time to experience so many things here in Copenhagen. We hope to welcome you back another time.

"Better than the average rating."

3
10/09/2016

Very late booking for this hotel as there were major booking issues with my original hotel choice. First impressions were very good with receptionist Christina being extremely attentive and helpful. Room was a bit on compact side with small shower/toilet area. Breakfast was very good with hot and cold choices as well as selection of fruits, cereals, pastries etc. Plenty staff around to keep selections full. Good location on downtown side of station, couple minutes walk away. Similar for tourist bus, bars and restaurants. Price paid was excessive for the room allocated, but I didn't have time to look at alternate sites or hotel direct for other options. Would stop here again, if room / cost suitable.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you enjoyed your stay, and that our receptionist gave you a warm welcome. It is true that Copenhagen is an expensive city, but if you get the change to reserve well in advance another time we always offer a discount. We hope to welcome you back next time you visit Copenhagen.

"The Creaks add to the Charm"

4
09/09/2016

Traveling from Asia to Europe can be challenging but entirely enjoyable. Staying at the Best Western Hotel Hebron for 5 nights proved to be the enjoyable segment during our medical conference. Not only was it near (5 minutes away from the conference venue) but it also offered a solace for the tired body after the long travel, and restful abode after the day-long conference. It offers a very-filling buffet breakfast with wide choices to select from, with charming, ever-smiling waitresses to boot. I stayed in the 3rd floor and would go up or down the staircase (instead of using the elevator) and would savor the beauty of the rich but simple but elegant furniture set (table & mirror) in the landings in-between floors. My room (facing the street) has a toilet which is immaculately clean and the stainless steel fixtures of the faucets & racks are so shiny it is a shame to leave my fingerprints on. Congratulations to the chambermaids! But what actually adds to the charm are the creaks on the floor when I walk around the small confines of my single-occupancy room. Normally, this could be bothersome to the occupant (especially in the stillness of the night) but to me, the creaky floor is a reminder that I was in good ol' Europe with all its charms & splendor.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you enjoyed your stay here at the hotel. Thanks for the positive comments to our cleaning and restaurant staff. Just great that all our expectations were met, and that you liked the room even if the floor creaked. We hope to see you again if you come to Copenhagen another time.

"Great stay in Best Western Hebron"

5
09/09/2016

Great location as able to walk to everything in Copenhagen and right by the main station. Really helpful and friendly staff who also gave great advice as to where to go to eat. Room for myself and my son was spacious with a good bathroom. It can be a little noisy with the windows open but we're from London so no bother. The breakfast had everything and you good sit in or out in the courtyard. The only thing I would have liked was a fridge in the room and an iron and ironing board although they supplied the iron when I asked. A great stay and would definitely go back.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. Great to hear that you had a fantastic stay. Thanks also for your good sugestions for improvements. We hope to welcome you back another time.

"Great place to stay in Copenhagen"

5
07/09/2016

This hotel is within walking distance to great restaurants, the train station, bus routes and shopping. The center court is relaxing and beautiful. The rooms are simple but comfortable. The staff was amazing! The free breakfasts were wonderful and puts American hotels to shame. Overall a great experience for us.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you so much for your recommendation here at Trip Advisor. So nice to hear that you had a wonderfull stay and that you enjoyed our breakfast. We do like to give our guests a good start to the day. We hope to welcome you back another time.

"Great location, nice rooms"

5
05/09/2016

We stayed at the Best Western Hebron for 2 nights. Our room wasn't ready when we checked in, but they had a room to store our luggage. The rooms were clean and comfortable. We even had a little balcony. There was a lot of selection at the breakfast. The location is excellent - a very quick walk to the train station, Tivoli gardens, and the Stroget. I would definitely stay here again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. Great to hear that you had a fantastic stay, and that you liked the room. We are looking forward to welcome you back next time you visit Copenhagen.

"Location is ideal"

4
01/09/2016

It is Located a short walk from all the major tourist sights and near many good restaurants. It is close to the train station. We had a quiet room on the courtyard. Slow servicing of the rooms meant that we could not get an early checkin. Breakfast was excellent.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. So nice to hear that you had a wonderfull stay, and that you found our location perfect for visiting all the major sights. We hope to welcome you back another time.

"Nice but sometimes noisy"

4
31/08/2016

We enjoyed three nights at this hotel. Location was very convenient to main train station so it is easy to get to from airport and for day trips. Nice ambience with historic feel. Good breakfast with many choices served in attractive dining room. Breakfast can get busy. Room was fine, nothing fancy. Helpful staff. Attractive garden area in open atrium. Probably would pick another hotel next time because our room faced atrium. Although we were on 4th floor, noise of people talking until at least 10 pm one night (needed sleep after long flight) and in afternoon another day when husband was resting and recovering from cold was disruptive. Too hot with windows closed. So, there were pros and cons.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. People are allowed in our atrium untill 10 PM, but I understand that you needed to rest during the day. We do have rooms facing the back, which is more quiet during the day, so if you decide to visit us again please let us know your wishes in advance.

"Great Location, Great Staff, Small Room"

4
30/08/2016

This was a toss up between a 3 or a 4 star rating. The staff was great and the breakfast was fantastic. The staff were fabulous from the moment we walked in the door. The airline lost our luggage and the staff help me make phone calls to help locate the luggage. Christina was a standout. She was helpful and smart. The hotel is located just behind the train station and close to many of the main attractions. The only downside to this hotel is that the rooms are small and there is no air conditioning. I would assume air conditioning is not normally needed in Denmark but when we were there it was exceptionally hot.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to hear that our staff were professionel and helpfull. It means a lot of us that you mention our receptionist by name. We hope to welcome you back another time

"Central location and great breakfast"

4
29/08/2016

The hotel is v close to the main railway station - about 10 min walk. This is central but like the world over, areas around a railway station can be a little edgy - so there are strip bars and at night, ladies offering their services and there are people who look they are on drugs. This is common near railway stations. I didnt find the area dangerous. There are many hotels in the area. This hotel is clean & efficient. It's not high end but better than average. It has a nice lounge, a computer to use, a lovely courtyard with tables/chairs if the weather is good and is a spillover area from the restuarant/breakfast area. The staff were on the whole all very good especially the charming and cheerful breakfast crew. I used the PC to buy some tickets and the staff were happy to receive my email to print out the tickets for me. The rooms are fine but no air conditioning and it was a very warm time during my visit. The breakfast is first class - everything you would want in a lovely light-filled room.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a great stay, and that you felt safe in the area. We find our street very quiet, but it is true that we are close to the Central Station, which attact all kind of people. We hope to see you again next time you come to Copenhagen.

"Very Convenient But...."

4
26/08/2016

This is a solid 3 star hotel but two things are extra terrific here so we bumped it up to 4 stars for TripAdvisor. The front desk staff was amazing! We travel with medicine that requires refrigeration. When we found that both the rooms we were assigned did not have refrigerators, the front desk went to every available room to see if there was one available. When they came up empty, they put it in the staff refrigerator during our stay. Then one of our rooms was facing the courtyard on the first floor, but since the courtyard is the only place people are allowed to smoke, the smell was a little strong. No problem -- the staff moved us to a new room facing away from the courtyard! The second amazing thing at this hotel is the breakfast which comes with the room! It is a huge spread with waffle makers, fresh fruit and yogurt, mueslix, cured meats, cheese, breads and more. There is really something to suit everyone's taste and it is served in a pleasant and bright room. Other that that, it is a pretty basic hotel. The toiletries are in dispensers on the wall for environmental purposes. There's an all purpose soap in the shower (shampoo is available upon request, but not conditioner). The safe is small and portable, and there's no fabric wash cloths (a disposable one is available upon request). The "double" bed is really 2 singles pushed together which means that you sort of roll towards the middle, and the beds are fairly soft. The room was clean enough but there was a lot of sticky stuff on the TV remote. The bathrooms have been recently updated though. The other caveat for families is that while it is in a really convenient area near the central train station, there is a strip club immediately next door and an erotica shop with street level displays on the most convenient road from the train station to the hotel. Our boys are teenagers so we could laugh about it a little but it was not the most comfortable scenery to walk by with them. That being said, there are fancier hotels on the same street, so we might be extra prudish. The hotel is a few minutes away from a great area with tons of bars and amazing restaurants, it is 2 blocks away from Tivoli Gardens and about a 15 minute walk away from Rosenberg Palace and the really lovely gardens, as well as Torvehallen, which is the newish food market area. All things said, well worth the price!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a great stay, and that our staff provided a good service, and found a room that was perfect for you. It is true that most of our double rooms are 2 beds standing next to each other, but you can request a queensize bed. We hope to see you and your family again next summer.

"Recommend this property"

5
26/08/2016

Helpful staff, wonderful breakfast included, large room and bath for Europe. Very close to cruise ship for the Baltic Cruise The inner court yard was beautiful and inviting. This hotel was close to many hotels, restaurants and activities...good location. Betty Beaverton OR USA

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to know that you had a wonderfull stay before going on your Baltic Cruise. We wish you a nice trip up north.

"Hebron"

3
23/08/2016

Cold danish staff, HQ breakfast, Middle Quality & High Price & Middle global Service = middle level . Room was not clean as requested. Hotel well situated / city center. No parking place - only in a garage, near to this hotel. I don't recommend it.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that you did not find our staff freindly and smiling. We will definately find the reason for this. I hope you will stay with us if you come to Copenhagen again.

"All around excellent"

5
22/08/2016

PROs: The staff here were excellent, as they were attentive, very courteous, knowledgeable about directions and hot spots, always smiling. The rooms were clean upon arrival and were kept so throughout. The breakfast: awesome, and the servers were also excellent. The hotel was nicely decorated, and we enjoyed the great room downstairs from the lobby as a convenient meeting place before / after our excursions. The lobby bathrooms were also clean. The courtyard was very pretty. CONs: I am not a fan of cigarette smoke, but in all fairness it's an outside courtyard. However, it's kind of small out there, so you're stuck with the smell of cigarettes. Also, if you have a courtyard-facing window in your room, it can be a bit noisy if the courtyard is being used, and again, you can smell the smoke. So, if you're sensitive to that request a room with windows facing the courtyard.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a wonderfull stay. Ofcause I am sorry to learn that you were bothered by smoke in our court yard, but unfortunately that is the only possible place for our guests to smoke. We hope to welcome you back another time.

"Good Location - Perfect for a weekend trip in Copenhagen"

4
19/08/2016

This location has a great location, 2 mins from the train station, 5 mins from Tivoli Park and the main shopping street. We booked the Tivoli Package which we felt was good value for money, we visited Tivoli every evening on the way back to the hotel. The hotel is located next to a strip club in the Red Light District but we never felt unsafe or had any trouble. The room was clean and quiet and an adequate size. Breakfast was great, lots of choice, it filled us up for the day. We hired bikes from the hotel for 4 hours which was very convenient. The staff were all very helpful and friendly. We would recommend this hotel for anyone staying in Copenhagen.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to hear that you had a great stay and that you found the package to be a good deal. We hope to see you soon again.

"A gem for the money!!"

5
19/08/2016

Excellent location in City Center and 3 blocks from Tivoli. Breakfast is plentiful and excellent. Rooms are well appointed and clean. Staff is friendly and helpful. The hop on hop off bus is also a very short walk from hotel. The Stroget is an easy walk and chock full of restaurants! Would definitely stay here again!

"Good location, Great Building but compact room"

4
18/08/2016

After arriving from Malmo and took a short cut to the hotel from the train station via the red light district of Copenhagen ( just as well it was daylight). We were early so left our luggage and went for a wonder nearby. The hotel was very much centrally located within a short walk the centre. We were allocated a room on the other side of the court yard. The room was compact; on par with some of the Japanese hotels we stayed in. The en-suite facilities were all there with some clever Scandinavian designs. The bed side lights were oversized for the room that we ended up putting on the floor in one corner fearing knocking down by accident. The locks on the window overlooking the court yard were a health & safety nightmare - tiny and barely holding shut the openings. Breakfast was plentiful and a fair variety available. It was quite entertaining to see some guests sneakily putting food into bags for later. Some mothers do have them! Overall the staff were friendly and the place nice and clean. Given that Copenhagen is very compact, one can walk from the hotel to the Palace through the shopping street in next to no time. I am very happy to recommend it to anyone wanting a long weekend in Copenhagen

"Great stay!"

4
18/08/2016

Hotel is very well located, just a few minutes from the main raíl station. There are plenty of restaurants and bars within walking distance and the Tivoli park is less than 5 minutes walk away. The staff are excellent and nothing seems too much trouble for them. Breakfast is plentiful with loads of choice. If we went back to Cooenhagen I would definitely book this hotel.

"Great building"

5
17/08/2016

Great location near train station and Tivoli. But the best part thing was the building itself - wonderful courtyard, meaning every room had great ventilation and were airy. Great staff and wonderful breakfast buffet.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. Just great to hear that you had a wonderfull stay at the hotel. We hope to welcome you back next time you visit Copenhagen.

"Nearly excelllent except for the beds"

4
10/08/2016

This hotel was in a great location and had excellent breakfast all the amenities were fine except for the mattresses. Mine in particular was terrible and I told management after the first night of three and the 2nd night. They never did anything about it, but gave a discount when checking out. I would rather have had the good nights sleep.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am so sorry to hear that we didn´t do anthing after you turned to the reception. That is just not good enough. Our ambition is to give everybody a good night sleep, and we will of course take a closer look at the beds in your room. I wish you a nice summer.

"Great location with delicious breakfasts!"

5
07/08/2016

My family (husband, two children and I) stayed four total nights at this hotel. The rooms are great, the location is fabulous and the courtyard adds a bit of loveliness to the hotel. The breakfasts are also very tasty. Great hotel!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you and your family had a wonderfull stay, and that you liked the room, and the services here at the hotel. We hope that you will come back next summer.

"Surprisingly Perfect"

4
07/08/2016

I could have not been more happy with my choice staying here. WoW... minutes from the Central Station this neighborhood has transformed. If you love to walk or take local transportation you must stay at Hebron. I felt like a local living here based on the location. On the cusp of one of the most upcoming trendy neighborhoods make sure you explore the area behind the hotel. For sure book with breakfast. Best Western Hebron rocks the breakfast! Amazing. If you can request a room on the garden/courtyard side. Peacefully quiet. I love that I was able to open my windows and get fresh air. They leave fresh fruit all over the hotel for you... How awesome is that. If you want convenience you need to stay here.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that you loved the area, and the nice restaurants and shops nearby. We hope to welcome you back next time you visit Copenhagen.

"Minutes from the central train station"

4
03/08/2016

Very nice hotel and an easy walk from the central train station. We arrived earlier than the check in time so we stored our bags in a lock room across from the receptions office. Lovely courtyard where you can enjoy coffee/ breakfast in the AM or enjoy a glass of beer or wine in the evening. Our room was on the fourth floor and their is an elevator. Room faced the interior courtyard, and while small had a comfortable bed and very nice bathroom. As others have stated their is no AC but a fan in provided. Breakfast is the star here, fresh made eggs, bacon, sausage. Fresh fruit, wonderful breads, cheeses and meats. The staff in the breakfast area is top notch, works hard to keep the buffet plentiful and tables cleared. We stayed here before our cruise and would recommend it to anyone. The only reason I cant give it an excellent review is the window in our room continued to close so our room was warm.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. Nice to hear that you had a wonderfull stay despite from the window, which ofcause should have been fixed right away. We hope you had a great cruise, and we wish you a nice summer.

"Excellent for gluten free travellers"

4
02/08/2016

Having stayed in many Best Western locations in North America, I was pleasantly surprised by the excellent gluten free (GF) bread that was available upon request. It made breakfast even better - there was already an abundance of choice with fruit, veggies, yogurt, meat - real cutlery and dishes too! No paper plates here. My only issue with the hotel was that we had an courtyard facing room. Usually I love this as it is quieter - in this case, this is the smoking area for the hotel guests. I was unable to open my window if there was anyone smoking - as the smoke drifted directly into my room. :( Front desk staff were extremely friendly and helpful. I would consider staying here again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Nice to know that you enjoyed a great breakfast, and that you got the gluten free bread. We always have it, but it is something that you have to ask for in the restaurant. I am sorry to hear that you were bothered by smoke from the court yard. Unfortunately that is our only out side area, and the only possible place for our guests to smoke, but of cause it is a problem if you had the smell of smoke in your room, and I am very sorry for that. We hope to welcome you back next time you visit Copenhagen.

"Great breakfast"

4
31/07/2016

My wife and stayed here for 3 nights during July 2016. Our room was facing into an internal courtyard - which was a bit unusual as all of the surrounding rooms are therefore facing into each other. The room itself was good, large bed, fold down settee, free Wi-Fi and safe. There wasn't any air conditioning but a large fan was supplied which did the trick. The breakfast was really good. Loads of choice, sausages, eggs, beans, bacon, pancakes, bread, croissants, Danish pastries, cheeses, fruit, cereal - I could go on for a bit longer. We thoroughly enjoyed it and would recommend that you book it, well worth the extra money. The service was excellent too. The hotel is situated a few minutes walk from central station, very close to Tivoli Gardens and a short walk from most amenities. It is also next door to a strip club but there were no issues with that during our stay. The hotel is fairly priced, staff are good, breakfast is excellent and is worth a visit.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that you enjoyed the hotel, and took the time in the morning to have a great breakfast as well. Thank you for the detailed description of our breakfast buffet. I wish you a nice summer.

"Fully deserving of positive reviews"

5
29/07/2016

Difficult to know what to add to all the positive reviews other than to re-state that they're fully deserved. It's well above "budget" standard but is competitively priced and more than reasonable for accommodation that's fairly central and is close to train station/ Tivoli gardens area of city. If so minded, you can walk but it's a bigger and more spread out place than what I imagined and there's a first class public transport system to assist you in getting around. The City link card for 1 day, 3 day etc is a good value option- it's delivered as a barcode to your phone so no messing with tickets or coins. In the general scheme of things, Copenhagen is on the more expensive end of the spectrum but more than worth it as a city break destination. Back to the hotel, reception and other staff really helpful, clean fair sized rooms and a good breakfast too.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. Great to know that your exceptions were all met. Thanks for the tip concerning the City link card. We hope to welcome you back another time.

"Close to the station"

3
27/07/2016

I had stayed in this hotel a couple of times in the past and had enjoyed it, particularly since it was so close to the station, which is useful if only in a city for a single night. When I arrived I found that I'd been upgraded to a suite, which was a most pleasant surprise. And the reception staff were were extremely pleasant, and helpful when I was trying to negotiate a late checkout. The one drawback about my room was that it wasn't air-conditioned; and perhaps none of the rooms were but the reality with climate change is that everywhere is getting warmer and Copenhagen is no exception. I was really hot that night without an air-conditioner, although the room was supplied with a fan. The breakfast was fine, although the dining room was very busy.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you were upgraded and that you liked the suite. I am also pleased to hear that you were here at some sunny days. Copenhagen just becomes a little more beautifull when the sun is shining. Of cause then it is also hot during the nights. You idear concerning air-condition will be considered. I wish you a nice summer.

"Tiny on room size, Big on service "

4
27/07/2016

This hotel gets a 4/5 from me just because of it's really good service ... Everything we asked for was always delivered with a smile... The breakfast buffet is very good and again a lot of good helpers in the dining room...The room size is small (like most places in Scandinavia) but it's super conveniently located close to the central station, city hall and most importantly for us Tivoli gardens ...This is in the Vesterboro locality which can appear a bit seedy in the night but totally changes its complexion in the daytime when it appears quite vibrant actually...I wouldn't hesitate to stay here again...

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thanks you for your review here at Trip Advisor. It means a lot to us, that you find our service outstanding. We are so happy when our guests wishes to return. We all hope to see you soon again.

"NICE HOTEL-FANTASTIC STAFF"

4
26/07/2016

Located near the Tivoli Gardens and main thoroughfare in Copenhagen the hotel was a fun place to stay. Desk staff, dining room servers, housekeeping staff are delightful and so accommodating. Their English surpassed what you would anticipate in a European country in that all whom I spoke to were fluent in English and not baffled by our American idioms as so many are in other countries. As a matter of fact, you would think you were talking to an American since they manifest no British accent or other European diction. The room was a bit small but fine for the time we spent there. There is no air-conditioning because of mild temperatures USUALLY! But we experienced two days of 32 celsius or about 90 F and it was a bit stifling though the nights were cool in the late evening. I would recommend you avoid rooms overlooking the back area which is shared by an apartment complex and can be noisy. Also, avoid the end of June when secondary students graduate- they ride around the area with blaring music and loud shouting into the late night hours. That's a tradition in Copenhagen and fun to see for one long day but not through the entire weekend. Overall. it is a fantastic hotel with phenomenal staff who go to great lengths to be helpful and accommodating to a diverse guest population. And it has the best, most prodigious offerings for breakfast. My wife and I did not need lunch after the sumptuous breakfast provided daily. We loved our time at this gem of a hotel in beautiful Copenhagen.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that you enjoyed your stay. Thank you for your kind words to our staff. Language, service and all. We all hope to see you again another time.

"3 night stay before taking baltic cruise."

4
26/07/2016

really short walk from central station(about 400 metres) so manged it even with all our cases. Check-in very smooth and reception staff extremely helpful and friendly with any requests re info, maps etc. Room small on the 1st floor at the rear( pleased as it was very quiet at night). Although compact had everything we needed including tea/coffee, luggage rack and trouser press! And a comfortable, large bed. Breakfast room was bright and servers were very efficient. Buffet was varied and set us up for the day. Good central position near Tivoli gardens and the centre with enough restaurants to choose from along a main street near to the hotel. Would stay again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Nice to hear that you had a great stay, and that you found the location perfect both for the train to the airport and for your trips to Tivoli etc. We are looking forward to welcome you back.

"Location: perfect. Breakfast: Zestful. Staff: Accueillant"

4
26/07/2016

We stayed at a corner room with two kids. The rooms and the hotel are clean and tidy. We loved the breakfast, really good food for all. The courtyard was beautifully designed with flowers, sofas and umbrellas (july, and rained almost everyday!). I would stay there again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a wonderfull stay. You have to come back to experience Copenhagen when the sun is shining.

"GOOD VALUE IN GOOD LOCATION"

4
25/07/2016

We stayed four nights at the Best Western Hotel Hebron. After much research and a dose of panic that all accommodation in Copenhagen will be booked out before we decide on our hotel, we settled on BW Hebron. It proved to be a good choice. The hotel is approximately 10 min walk from the Central Station (perhaps a little longer with suitcases on cobblestone streets) - a convenience not to be underestimated. The check-in was fast (interestingly, we were not asked for our passports). Our room was on the third floor (there are 4 floors serviced by a lift). It was smallish, though big enough for two people and two large suitcases. The room was quiet and quite clean. At first sight, bedding - mattresses in particular- looked too thin, but they were surprisingly comfortable. Bathroom was small and sufficiently functional, but the shower curtain was a nuisance and hardly prevented water splashing outside the shower. There is no air-conditioning in the room. In winter they have central heating, but with temperatures of 30°C, we really needed some cooling. The windows can be opened or you can use the column cooler in the room. Ours didn't work, but was promptly replaced with a fan. Any issues we raised were attended to and resolved quickly. Breakfast (included in the room rate as standard) was the same every day, however it offered a good selection of food - traditional continental breakfast options, cereals, cheeses, pastries, breads, fresh and dried fruit, yogurts etc. I became a true waffle maker virtuoso:) As already mentioned the hotel location worked very well for us. We walked everywhere - not once we used public transport or taxi (the latter is quite expensive). Most attractions are within 2 km of the hotel: Tivoli gardens are about 500 m away, Glyptotek (art collection and exhibition space) is next to Tivoli. Walk another couple of minutes and you are at the Town Hall; the largest pedestrian shopping street in Europe - Strøget, starts from the Town Hall square. Nyhavn (picturesque colourful houses and bars along one of the canals) is some 30 min walk. If you feel like having something to eat close to the hotel, there are several restaurants within a 5 minute walk. There are also a couple of supermarkets within 7 minute walk (Irma and Netto). You can purchase some snacks and drinks at the reception. By the way, tap water is perfectly safe to drink. I thought I'd include some info on getting to the hotel: If you fly into Copenhagen, you can simply get on a train to Central Station in about 15-20 minutes. The trains are frequent - every 10 minutes or so. When you exit the customs area, continue straight ahead. Ticket machines are located at Terminal 3 - cash and credit cards accepted. At the time of writing this the cost of an adult ticket was DKK 36 (you need a ticket to travel 3 zones). Don't be concerned - this is a simple process, ticket machines have English language option and Rail staff are at hand to assist if you get stuck. Upon arrival at Central Station, exit from the main entrance, turn left, then left again onto Vesterbrogade, after about 170 m turn left onto Helgolandsgade - the hotel is about 70 m away on the right. There is a striptease bar next door to the hotel, but the neighborhood seemed pretty quiet even late at night. In an expensive city, BW Hebron offered good value for money, even more so since we saved a fair bit on transport.

"Fantastic location; great value!"

4
24/07/2016

Hotel Hebron is a great value for the money. The front desk staff and breakfast room staff are so lovely and warm. They are always smiling and ready to help and accommodate. I will truly miss the breakfast. There is also an adorable courtyard where you can sit with a drink or refreshment or also bring your breakfast. I thought it was a nice touch that they put extra coffee service in the courtyard in the morning. The location is fantastic. To Tivoli, 5 minutes; to Stroget: just under 10 minutes; to the palaces, about 20-25 minutes; to Nyhavn, 20 minutes. There was no reason ever to use public transportation.

"Great Location"

4
23/07/2016

We stayed two nights at Best Western Hotel Hebron. The location of the hotel is excellent. walking distance to Copenhagen Central Station, Tivoli Gardens, city center.... We loved the small inner garden. Excellent breakfast. Helpful and friendly staff.

"Excellent choice of hotel"

5
23/07/2016

My sister and I visited Copenhagen for the first time and we were lucky to stay at this hotel. It was in close proximity to everything... train station, activities, sights, restaurants, mini stores, bus stops, even shopping. The outdoor lobby was cute and inviting, nice to sit and relax there if you've had a long day of city-exploring. They have bikes you can rent for fair price also. The room was small but very cozy, clean and well-maintained. The daily breakfast was excellent! My fave was the do-it-yourself waffle, so yummy I miss it! The staff on the counter or lobby and in the kitchen were all nice, great customer service. Over-all... I love this hotel, I will stay again when I go back to Copenhagen.

"Reasonably-Priced Hotel in a Very Expensive City"

4
21/07/2016

We stayed at this hotel for two nights. It is centrally located in a nice and safe area. The room was small but very clean and quiet (we had asked for a quiet location). The AC was set at a certain temperature and we couldn't bring it down further, therefore it was always warm in the room. Breakfast was incredible and offered a variety of fresh fruit, breads, yogurts, etc. in a nice setting. Overall service was excellent in the entire hotel. We recommend without hesitation!

"good value hotel near central station"

4
20/07/2016

excellent value hotel close to central statiuon in an expensive city like copenhagen. the room is satifactory in size, cleniness except a fridge will have been perefct. the breakfast is adequate and the staff are all friendly and helpful

"First trip to Copenhagen"

4
19/07/2016

Typical European small rooms but adequate, clean. Service and breakfast were exceptional. With a land package mix-up this trip for four people could have been a disaster but Sarah and Anna MADE IT HAPPEN and everything worked out well.

"Nice hotel, excellent value in an expensive city"

4
16/07/2016

We were very pleased with this hotel, the location was very good, close to the rail station which made it easy to get to from the airport and convenient if you want to hop the train to visit Frederiksborg Castle (a must in my opinion). As others have mentioned it is close to the tourist area and there are shops, a grocery store (turn left on the main street) and restaurants close by. We found a good pizza restaurant 2 blocks from the hotel, great for take out (about $22 US - what a deal) or eat in at a reasonable price (turn right on the main street). The lobby is small, but there is a nice seating area down stairs and a beautiful courtyard and garden if you are lucky enough to get good weather. Just remember to be quiet in the courtyard as your fellow travellers may be trying to sleep off jet lag in the rooms above. The staff at the reception were pleasant and helpful. You can store your bags in a locked cupboard if needed before or after your stay. They provided me with an iron and ironing board for use in the room which was much appreciated. We arrived at 9am, exhausted and they had a room available for us. They warned us that it was one of their smaller rooms, but we were ok with that. This is an older hotel and it isn't very sound proof. We heard the fellow in the next room snoring every night so I ended up using earplugs and taking a sleeping pill to get a good night sleep. Breakfast was excellent with lots of choice both hot and cold options. I didn't care for the scrambled eggs, the cook is very heavy handed with the salt. I wish they wouldn't salt the eggs and leave that to the guest to decide if they want it or not. It can get busy around 9 am, so go earlier if you can. There is seating in the lovely courtyard but that only works on sunny days and we had 3 days of rain. Staff worked hard to clear the tables for the next guests. If you are there as a tourist, check out the rack of small tourist information cards to the right of the reception desk. They have discounts for some of the attractions, i.e. 20% off Frederiksborg Castle. If you can book this hotel well in advance (we booked 5 months ahead), you can get a very good rate.

"Clean, pleasant, convenient location"

5
12/07/2016

Location is very convenient and close to local tourism bus stops and Tivoli Gardens. Very clean, professional and wonderful staff that handled every request. Breakfast exceeded our expectations with quality and variety. Proximity to neighboring entertainment venues was NEVER a concern.

"Highly recommend"

5
04/07/2016

We are here now at the best western Hebron and I am overly impressed. I was afraid that the hotel would be old, run down, and that the room would be too small for our family of four. To my amazement, the hotel far exceeded my expectations. The breakfast is amazing with more choices than I have seen in the US. The rooms have plenty of space for our family and even a private room for my wife and I. It is conveniently located to the area attractions. The staff is very friendly and most helpful. I would definately recommend this hotel.

"Overnight stay before cruise following morning "

4
04/07/2016

This hotel is in a great location. Close to train station (central station) Tivoli, and city center. Quiet street. Cute courtyard (which is common in cph). No AC but there is a provided fan in the rooms. The Windows open. Bathroom is a wet room. Tiny rooms (but typical). Small desk and a sitting chair in the room. Full breakfast that was delicious and tons of options. The front desk staff is amazing!

"Great but bathroom could be improved"

4
01/07/2016

Stayed 2 times in June. 1st room was given was VERY small, both rooms have bathroom where shower is beside toilet,not separate, which could be imprpved…I understand they only have so much space, but not ideal. 2nd room given was very spacious. Both rooms did not have air conditioning,though fan and 2 windows was ok. Reception is helpful. Breakfast room was very charming with Chandelier and fresh flowers on tables with a very good selection of food! Convenient location. Courtyard is very nice, also are win hotel with seating and fresh apples you can take. Lots o handy brochures and free access to computer. 2nd room tv didn't work but they came to solve it immediately,great! Separate shower would be good,but others great hotel!

"Good location"

4
30/06/2016

We found this accommodation very good. Central location to everything. Just off the main street and near the central railway station. Staff were so friendly and helpful nothing was an effort for them. The breakfast is really good, does not vary but full bfast with fruits, bacon, eggs and lots more. We stayed on the 4th floor and it was a good room. A lovely court yard is in the centre of the building all the inside rooms face into this courtyard and it is so clean and has lovely plants and just nice to sit there very peaceful. Eateries everywhere would suggest when you reach the main street turn left, lot of places that way. Hop on hop buses - nos 13 on the map across the road on main street, Radisson Hotel. They have reps there and you can do both buses from there and all 3 routes from here also. Very good locatio to stay.

"Loved Copenhagen, wonderful people. Except too many cigerrate ends everywhere, very disappointing."

3
30/06/2016

The room was very noisy and no AC. Next morning we had to move our luggage and store it in the storage until 2.30pm when we were given another room so we had to drag our luggage again and move into this room. The room was strange shape. Twin beds were alongside the wall, hence only one of us had headboard! I kept losing my pillow in the night since there was no headboard on my side!! This kept me awake at night. Bathroom/toilet was very small and no extractor fan or a window, is this not a legal requirement? The water did not drain in the sink. either!

"Look no further"

4
30/06/2016

It's easy to agree with most which has been said by others. Well located a short walk from the central railway station, the sight-seeing hop-on / hop-off bus service, the Tivoli and the heart of the city. In our room on the third floor, overlooking the inner courtyard, the bathroom (shower room) was tiny, no fridge and no aircon - so on our visit in late June the portable fan was a very welcome addition. But everything else you might need is provided, the breakfast choices are close to five star, the staff are polite and helpful, rooms are clean, bed comfy, lifts work, the free WiFi works, umbrellas to borrow if needed and the luggage room lock is operated from behind the reception desk - an important point in view of the fact that travel insurers are unlikely to insure luggage left unattended. One word of advice to the first-time visitor is to download the free Rejseplanen app. It's a great tool for discovering how best to get from A to B. It came in handy several times since none of the train station lobbies we passed through had route maps that superimposed the station names on the city's landmarks; unless you knew in advance the name of the station closest to museum x then there was no way you could use the automated ticket machine. And if, at the end of your stay, you don't feel like hauling your luggage back to the station and the airport yourself, the hotel will call you a cab which will take you door to door for 260.00DKK.

"Great Location and Service"

4
28/06/2016

Stayed here for 3 nights. Friendly welcome and front desk staff always helpful. Room was fine, clean and with most things needed. Breakfast buffet had a good choice of hot and cold dishes. The location for getting into the centre of town and proximity to the railway station was a bonus. Would definitely stay again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. So nice of you to mention our professional staff in the reception. We all are looking forward to welcome you back.

"Coping well in Copenhagen"

5
28/06/2016

Centrally located, clean, compact rooms, happy helpful staff, beer in the lobby, near restaurants, and great breakfasts with plenty of bacon...what else could I want? The hotel was mid sized and had a cute mid sized courtyard. There was a "gentleman's" club nearby but for all you families with kids , there was no noise and no strange people hanging around the area.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. Nice to hear that you enjoyed our breakfast. Breakfast is included in all our rates and we love to give our guests a perfect start to the day.

"Clean, Convenient, Friendly - Perfect for our Visit!"

5
27/06/2016

This was the perfect little hotel for our visit. We had two rooms on the 3rd floor (327 and 329) facing the back of the hotel. It was soooo quiet - we slept great! The rooms are small (we knew that going in) but the beds were comfortable, the room/bathroom was clean, we had free wi-fi and the breakfast was fantastic!! You can purchase wine/beer/water/soft drinks in the lobby and enjoy them on the outdoor courtyard garden or in the lounge. The staff was friendly, helpful, and spoke English. We walked everywhere from the hotel (we are walkers) and it's flat. Would stay here again if ever in Copenhagen. We took a cab from the airport and it was 300 Dkr (the cab took credit cards so having Danish currency wasn't an issue).

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. There is indeed a lot to see in Copenhagen, so it is perfect for "walkers". Nice to hear that you also took the time to relaxe in our courtyard. We hope to welcome you back if you decide to visit our city again.

"Cozy well appointed hotel close to railway station"

4
26/06/2016

This hotel is convenient to get to from the airport by transit and is is about a block and 1/2 walk from the railway station. The hotel is not impressive from the front but the interior is lovely and has a beautiful courtyard when you can sit and relax or have breakfast. Our room had a separate living and bedroom area, nicely furnished with comfortable beds. The only negative was that the ottoman was too large for the size of the living room. The room overlooked the back and what appeared to be the common area for apartments so it was open and pleasant to watch people moving about and eating their dinners etc. We were there during a heat wave (yes, in Copenhagen) and there was no air conditioning but they provided a fan and with open windows it was just fine. The breakfast was very good and the entire hotel clean and inviting.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to hear that you liked the room, and that it was quiet, clean and inviting. We hope to welcome you back another time.

"wonderful short stay, would recommend!"

5
24/06/2016

We stayed at this Hotel and very happy with the room, the staff were so friendly and helpful! The price was great 200.00 CDN $ one night and that included breakfast. Hotel very clean, had room to store luggage before the room was ready, clse to everything.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you enjoyed your stay. Thank you for mentioning our professionel and friendly staff.

"Pleasant stay."

5
23/06/2016

This is a very nice hotel situated two blocks from the railway station. It's on a clean, quiet block with many other hotels. We really liked the location, since it's a few blocks from the Meatpacking district which is full of fabulous restaurants. It's an easy walk to many attractions around Copenhagen. The hotel itself is very tranquil. Our room was large and clean. It's quiet at night, so you can rest up for your daytime tours. The breakfast was plentiful and delicious. We had a great time and would consider staying there again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you so much for your recommendation here at Trip Advisor. It is nice to hear that you had a good night sleep, and a fine breakfast, and was ready to explore the city. We certainly hope to welcome you back next time you visit Copenhagen.

"Convenient and comfortable stay in Copenhagen"

5
22/06/2016

A convenient and comfortable place to stay close to the centre of the city. Quiet location, an easy stroll from the train station and the Tivoli. A delicious self serve breakfast and accommodating staff.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to hear that you found our location perfect for your stay. We hope to welcome you back again another time.

"Great stay"

5
19/06/2016

Booked a room here as it was easy to get from Airport and train station was a 5 minute walk away. Bonus was it was very closed to other attractions such as Tivoli Gardens, restaurants and shops. Very fortunate that our room had air conditioning as it was very hot during our stay. Our room was on the top floor, had everything we needed, and was very quiet and the bed was very comfortable. Glad we were on the top floor as the building was very old and the wooden floor squeaked when we walked around, so anyone underneath us would have probably heard it. Great buffet breakfast and free wi fi was a bonus. Staff were very helpful and friendly and would not hesitate to recommend hotel. Strip club next door was not a problem and would not have known it was there apart from the signs outside.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to hear that you enjoyed the comfort of the aricondition at the room. We recently installed this at 9 rooms at our top floor, and you are the first to make a comment on this. As always it is also so nice of you to mention our professionel staff. Your kind words wil be read by the entire team here at the hotel.

"Fantastic"

5
17/06/2016

Once again a fantastic visit for the 4:th time, it gets better every time we get here.. The atmosphere is very welcoming. We stayed in room 136. It had a bedroom and a small livingroom. . The bathroom was very fresh. No noice from other rooms. All of the staff are very nice and professional, breakfast are great,, Next time in Copenhagen this will be our first choice again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. It is so nice to hear that you find our standard consistent. We all are looking forward to welcome you back next time you visit Copenhagen.

"I would recommend this hotel to my friends."

4
16/06/2016

Stayed for 3 nights, the staff was very helpful and friendly. Unfortunately, the weather was quite warm and there was no air condition in our room. We only had a floor fan, which did help a little. Other than that, everything else was great!! Very convenient location to everything.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to hear that you had a great stay, even if the temperature was quite high both inside and outside. In most our rooms we only have a fan, which cools the rooms a little even if you can not compare it to aircondition. We hope to welcome you back at the hotel another time.

"Choose for a relaxing time"

4
16/06/2016

The hotel is close to the central railway station and so the area is full of hotels. And yes it is beside what claims to be the best strip club in Copenhagen - but they seem to go about their business rather quietly. From the outside the building is a little nondescript, but inside it has some charms. The hotel is built around a central courtyard with many rooms facing onto it. One of the things I really enjoyed was you could open the windows at night - and it was quiet. That aside, this courtyard is a treasure. You can take your breakfast down there for example. However, at night you can but snacks, beer etc from the great folk at reception and just enjoy a pleasant Copenhagen night. The rooms are spacious but storage is a little limited. The walls can be a little thin. Breakfast is great with everything you need for a Danish breakfast, continental or traditional eggs and bacon. The hotel is quite central so many attractions are within walking distance. Tivoli, for example, is only about ten minutes away. Its not luxury, but its a great place to stay.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to see that you enjoyed our stay, and that you took the time to relax in our courtyard. We do our best to create a great atmosphere, so our guests have a possibility to relax and digest the impressions from Cpenhagen.

"Wonderful hotel in Copenhagen"

5
15/06/2016

I stayed at this hotel both before and after a Baltic Cruise in May/June 2016. The location is perfect - go out the front door, make a left and then a right at the next street and you are on one of the main thoroughfares of the city. On this same street were a variety of restaurants as well. The front desk staff were absolutely wonderful. I had a very early flight back to the States and had to leave the hotel at 3:45 am. A taxi was ordered ahead of time and I was given a cup of coffee to get me on my way. Breakfast would have been provided if I had wanted it. A previous reviewer, also a woman solo traveler, mentioned there was a strip club nearby. But, I was never fearful and as it didn't open until 9 pm, I was not concerned. Each of my rooms was a good size, given that European rooms are not especially big. While the carpet could be replaced, that would be the only complaint I would have. The breakfast was wonderful and the staff friendly. There was also a lovely courtyard where you could eat breakfast or just sit and enjoy being in Copenhagen. I would recommend this hotel

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation her at Trip Advisor. It is fantastic that you take the time to give us your detailed feed back. I am pleased to hear that you felt safe. Even if it is a large city I also find it safe compared to other capitals in Europe.

"Family vacation"

5
13/06/2016

We enjoyed the convenience of this hotel. We were able to store our luggage here during the day before our check in. They were able to exchange money for us and called a cab for our group to get to the cruise port. Other than the heat which was beyond their control, we enjoyed our stay and would stay here again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to hear that you had a wonderfull stay, and got all the service you needed. We hope to welcome you back next time you visit Copenhagen.

"Close to everything"

4
10/06/2016

The hotel is located in the city core of Copenhagen with close to central trainstation, the amusement park, restaurants etc. There's parking garage just around the corner. The hotel offer a more home type of feeling than the new modern hotels but without being worn down. Friendly and helpful staff. I've been here both on business and on private trips multiple times. Can definitely recommend this.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to hear that you find our hotel great for both business trips as well as private trips. We are looking forward to welcome you back.

"Disappointing"

2
06/06/2016

My family and I stayed in a room for 4 adults. We had a room on the 4th floor. The room was very small and entirely inappropriate for 4 adults. There were a shabby sofa bed and 2 "single" beds that were attached together. The sofa bed was queen size and in a room that was so small that we could barely get around the bed. You would have to be very careful not to scratch your legs on the bare metal around the bed. Just above this sofa bed was a very weird window. This window was at 45-degree angle so that the sun shone on it very early and all day. The shade for this window was a thin white plastic sheet which barely shielded the sun. It got very hot during the day in this room due to this window. And this was mid-May! The attached bathroom was a tiny room, where the shower water would run into the entire bathroom. On the plus side, the location was very central and the breakfast buffet was excellent. However, I cannot recommend this hotel.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that the room did not meet you expectations. We have had a closer look at the room, and I agree with you that it makes sense to chage to certains into black ones, which exclude the light. I also see your point with the shower water. This fall we will continue our renovation of our bath roooms, and we will then make the necessary changes. Still I hope you enjoyed your stay and our wonderfull city. I wish you a nice summer.

"Great location"

4
03/06/2016

This hotel is next door to the best strip clubbing Copenhagen. I never visited so can't tell. Anyways the neighborhood used to be ruff but nowadays are more hip. Close to the railway station and with walking distance to the main attractions is very well located. I stayed here a couple of times, once in a older room and once in a newly renovated room. It's basic, but all you need. It's quiet with great staff, nice breakfast and very functional. I'm going back in August for Copenhagen food festival. See you there foodies!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a wonderfull stay. The entire staff are looking forward to welcome you back this August.

"Very nice hotel"

4
03/06/2016

Great location, very nice stuff at the reception and small but nice room. Perfect breakfast with anything you want. You cannot ask for more in a quite expensive city. I defenitly suggest this hotel good for couples, solos or families!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that you had a great stay. We hope to see you again another time.

"Nice hotel,great location,but poor sleep"

3
02/06/2016

Stayed here for 5 nights on a city break.Location could not be better,3 minutes from Central Station.Breakfast very good,suitable for coeliacs,e.g. Gluten free.Recommend you advise them before you arrive(I did this 3 weeks in advance by email,and they forgot to advise the kitchen).However this was resolved after first day. The free wi-fi reception was brilliant everywhere in the hotel including our room.It is the best ever wifi in a hotel we have ever experienced. The waitress staff were very very helpful.Staff on reception were also very good. We stayed in room 324, which was unfortunately adjacent to the lift shaft/room and kept us awake on the first night.We seemed to get used to the noise thereafter. However we did not sleep very well for the whole 5 nights.In fact probably our worst sleep on holiday ever.The reason being the pillows were so uncomfortable.Square shaped with little 'give' and we both had a sore neck each morning ,and we recovered as soon as we got home. Thank you again for all the staff that catered for my gf food requirements. Would not stay here again without a change to the pillow

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Please let us know another time if something bothers you. Our reception is open 24 hours, and of cause we could have found another room for you and another pillow. In the resraurant we always have gluten free bread, but it is not on the buffet. You have to turn to the staff. If you need other items besides bread we need to know in advance. I am sorry that we only though you needed some gluten free bread, and had not preordered other items for the first morning. I still hope you enjoyed you stay, and the nice summer in Copenhagen.

"Short walk to tivoli + great bkfst"

4
25/05/2016

In pricey Copenhagen the Hebron is a great find. We had a quiet room facing the court yard. It's a 5-6 minute walk to Tivoli, plus there's a nice Chinese restaurant on one corner and a Danish restaurant on the other. The breakfast buffet is excellent: you can make your own waffles and there's a wonderful selection of cheeses, eggs, bacon, terrific Danish breads and more.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice that our location was perfect for you. Thanks for the tips about the restaurants in our street. We wish you a nice summer.

"Great breakfast , close to Central train station"

4
24/05/2016

Chose this hotel after reading many TA reviews. Well satisfied. Friendly staff , very, very good full breakfast. Modern baths . Thin walls, lobby noise does carry up several floors. . Short walk with luggage from Central Station . Close to Tivoli . Hardly noticed Strip Club activity (and this was a Saturday night stay?)

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Nice to hear that you took the time to read other reviews before you made your reservation. Also nice that you agreed with previous reviews on most things. We wish you a nice summer.

"Just Lovely!"

5
22/05/2016

What a pleasant surprise to find such a nice hotels within walking distance to the train station and to Tivoli Gardens. The room was nice, the breakfast was good and the staff was wonderful. Many attractions are nearby.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that all your expectations were met. We wish you a wonderfull summer.

"Close to Train station in city center"

2
21/05/2016

Close to Train station in city center very good location and some rooms are facing private residency area so it's quiet Room that I stayed it was very small At the lobby you can purchase some beer and sodas. There is breakfast buffet included for the rate

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Nice to hear that you found our location perfect for your stay. We hope to welcome you back next time you visit Copenhagen.

"I like!"

5
20/05/2016

I gave this place a five star rating because for a three star hotel, it gives me everything I need. It's CLEAN! Wifi is on point! The bed was comfy, sheets were clean and pretty soft. Rooms are small but not claustrophobic. The bathroom was minimal but great shower pressure. Breakfast thumbs up! Elevator was small, outside patio where the people can smoke because inside is no smoking, yay! You can actually drink the water from the sink. There is a sign that tells you that their water is clean and they encourage it. God I love Copenhagen. This hotel is a short walk from the train station. I would definitely stay here again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thanks for your recommendation here at Trip Advisor. So nice to hear that you had a wonderfull stay. We are looking forward to welcome you back.

"Good quality, good price."

4
20/05/2016

Close to the railway station. Centre on walking distance. large, comfortable rooms, quiet surrounding. Breakfast is verry good and personal is helpfull. There is no restaurant for dinner but almost next door there is a verry good Danish restaurant. Mind to reservate because it is verry popular.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a nice stay. I also want to thank you for your recommendation of the danish restaurant in our street. Good to hear that you like the danish kitchen.

"TIny room, big price but great breakfast"

3
19/05/2016

It's difficult to get a decent hotel room in Copenhagen. The quality of the rooms in comparison to other EU cities isn't comparable. However, the room was small but very clean, bed was comfortable, the bathroom was a bit tired and needed redoing. Wifi was free and fast. Staff were very efficient and pleasant. The breakfast was excellent with a huge selection of good fresh food. Choices of salads and cold meats and a good selection of hot food. The staff were really nice as well. Location was good in what was previously a dodgy area but much improved the last couple of years.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We glad to hear that the breakfast, our service, our location and our wifi was perfect. You found our bathroom a bit tired and we will continue our renovation of bathrooms this fall. We hope to welcome you back another time.

"A nice hotel close to the central station"

4
19/05/2016

We stayed at Hebron because we wanted to be close to the venue of Copenhagen Beer Celebration. It was also very close to the central station which was highly appreciated. The negative part of the location is that its closest neighbour is a strip club. However we didn't notice anything from it, it is just tasteless. The room we got was rather small but absolutely big enough as we really only slept there. Very comfortable beds and nice bathrooms. Unfortunately it is very thin walls and you hear quite clearly both from slamming doors in the corridor (we stayed opposite a staff room, so it slammed a LOT early in the morning from about 5.30 and 6 am) and the neighbouring room. Nice lounge area where we sat for a while arriving with night train early in the morning, Before we set off for the sightseeing on the arrival day. Many nice restaurants and bars just around the corner and of course the Meat District. Really nice full breakfast with both nice fried eggs and some kind of scrambled eggs (from mix or real eggs, I don't know-I didn't try), bacon, fruits, cereals, vegetables, cheese, salami etc.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are pleased to hear that you had a nice stay, but of course it was not okay to be awoken early in the morning, we will be more aware in the future. We hope to see you again next year to the Copenhagen Beer Celebration.

"Nice room, excellent location"

4
18/05/2016

We arrived in Copenhagen via cruise ship. We took public transportation from the pier to the central train station in Copenhagen. The hotel is a 5-10 minute walk from the train station We arrived early and the staff was helpful in providing a secure storage area for luggage. Iwas concerned about valuables and they were willing to place them in their vault. We spent the rest of the day seeing the sights, many of which are close by. On returning, we gathered our luggage and headed to our room across an inner courtyard. Out room was at the back of the hotel, very quiet, and with a window overlooking the city. Besides our bed, there was a wardrobe and a safe. A desk, two chairs, and a bathroom with a warmed tile floor. Very nice. The next day, we had a wonderful full breakfast buffet of warm and cold foods. Tea, coffee, rolls, eggs, bacon, cheese... A wonderful selection with everything tasting delicious! During our stay, we asked for help at the front desk numerous times. They were always helpful, considerate, and willing to book tours, offer advice, arrange transportation as needed. Next time we return to Copenhagen we will definitely stay here!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your detailed description of your stay here at Trip Advisor. It seems as if you have had a great stay, and that you got all the help you needed from our professionel staff. We all hope to welcome you back next time you visit Copenhagen.

"Rooms need attention"

2
18/05/2016

As others mentioned, the common areas are very nice and breakfast was great. But the room I had was almost that of a 2-star hotel - no air conditioning, no mini fridge, no shower stall but a continuous floor with only a curtain to stop the water and an old box hairdryer. My room also needed a thorough cleaning as the bedspread, curtains and walls were all a bit soiled. And as others mentioned, you may need earplugs due to thin walls. Except for the lack of AC and a need for earplugs it was not terribly uncomfortable but in general, I felt that I had paid too much for the room.

"Perfect hotel for a short break in Copenhagen"

5
14/05/2016

We had booked a 48 hour short city break in Copenhagen and the Hotel Hebron met all our needs and more. On arrival at the hotel the staff were very helpful and friendly and we took up an offer of an upgrade to a suite for a small supplement which really made our stay even more special as it included a free mini bar. Our rooms were spotlessly clean and well equipped, huge comfy bed and a large bath after a full day in the city. My only comment was I did not like the wall mounted hair dryer in the bath room but this was my only quibble in what was an excellent hotel. The breakfast was wonderful, with a huge choice of full English breakfast to anything you could wish for, so set you up well for a full day in the city. We also could not fault the location of this hotel as it was so convenient for the central train station, so perfect for travelling to and from airport and linking into and travelling around Copenhagen itself. The hotel is also really close to the Tivoli gardens which is a 'must visit' site in Copenhagen and we visited in the evening- totally magical! Almost next door to the hotel is a lovely traditional Danish restaurant if you fancy trying local food which we could recommend and within the local Vesterbro district there were plenty of reasonable restaurants. We would definitely recommend the Best Western Hotel Hebron to fellow travellers!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to hear that you had a wonderfull stay, and that you really thought that the extra amount for the suite, gave you value for money. I must agree with you that the hairdryer in our suites are a little old fasion. We will leave an extra hair dryer in the room for future guests.

"Superb location, helpful staff"

4
12/05/2016

What a great hotel! Quiet alley, sleek decorations, just Two blocks from central station and tivoli. Lidl and 7/11 just around the corner for snacks and wine to bring back and enjoy in the candle lit lounge or quaint patio (I highly recommend enjoying a glass of beer/wine every evening on the patio...so relaxing). We were accompanying my husband on business and stayed with two kids, so we had one small bedroom with a door (yeah) and a small living room area where a couch pulled out for the kids. Not much space with the couch pulled out but large by city/European standards (and did I mention, we had a door on our room..haha. So nice for my hubby and me). Open air windows, which opened up to a lovely green thoroughfare, were perfect at night especially since there is no air conditioning. There was a large closet with ample storage shelves and an in-room safe. Complimentary water bottles were a nice touch. Breakfast was outstanding. Lots of fruit, bread, yogurt, cheese, and pastries, and some warm items (sausage, bacon, eggs, etc.). Even the kids were pleased. The staff is EXTRAORDINARILY friendly. The ladies at the front desk always had a smile and the ladies in the breakfast room doted on our kids, bringing them warm cocoa in the morning. We opted to not have our room cleaned every day yet they always left us fresh towels and toilet paper in the door. Very thoughtful. I found this hotel to be the perfect Copenhagen stay. So happy we decided against one of the company's standard business hotels. Much more Copenhagen at the best western. Would definitely recommend. Pros: location, staff, breakfast, quaint patio and lounge, open air windows. Cons: Only complaint was the cleanliness. The property is a bit worn and the rooms were a bit dingy. Clean freaks, Don't look behind the toilet ;).

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you were happy with your choice of hotel, and that your entire family enjoyed the stay. I agree with you that the room must be clean and fresh at arrival, and there is no excuse that it was not. Still I am sorry to hear that you did not want to have the room cleaned the following days, that could have made a difference. We hope to see you and your family back at the hotel another time.

"Super hotel close to everything."

5
11/05/2016

We stayed here at the beginning of May and were very impressed by the hotel. We will definitely return here on future trips to Copenhagen. Thank you Best Western Hebron for a wonderful stay. The rooms are very comfortable and the free wifi much appreciated. The hotel is centrally located and within a few minutes walk of many beautiful sites and sounds. The staff is so friendly and very helpful. Thank you all for making our stay special. We arrived early in the morning, were able to safely store our luggage until our room was ready, our laptop computer was kept safe in the administration office and we could then explore the city bagage free on the hop on hop off bus which was just five minutes away. A good feeling to know that everything was being so well looked after. The breakfast at the hotel was nothing short of superb with so much variety, choices, delicious and healthy options. Wow!!! A culinary delight each morning. Kudos to you all. Best wishes, Pete and Barb Jones Whitby, Ontario, Canada

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that all your expectations were meet. We are looking forward to welcome you back at the hotel next time you visit Denmark.

"Really awesome"

5
08/05/2016

Stayed here post-cruise. After a lengthy transatlantic voyage, this hotel was home for three nights. I really enjoyed this property! It was clean, the rooms were nice, the staff was absolutely amazing and the location was the best in town! You are right around the corner from Tivoli and a hop-skip-and-jump from all of the major Copenhagen sights! With this being said, DO NOT do the Hop on Hop off bus as this is one of the most walkable cities in Europe. I need to review the HOHO soon as it was really awful. The breakfast is wonderful. If you are arriving early, they will store luggage for you in a locked up room. The rooms have no climate control but thankfully it is not hot in Copenhagen and thankfully the windows open for fresh air (if needed). I am a person that likes to sleep in a COLD room and my biggest concern was not having climate control. With that said, it was not an issue! The single bed rooms are super small, so I would highly suggest a double or superior double room. The rooms in my photos are room 230 on second floor (or 3rd floor by USA standards as we do not count the ground floor as 0). The breakfast was really good with waffled, eggs, bacon, delicious breads, cheeses and cured meats. There are also juices, coffee, tea and hot chocolate. The staff in the breakfast area are super nice and the room is super nice as well. All in all, it was a lovely stay and I recommend this place in a heartbeat!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for taking the time to write your review here at Trip Advisor. I am happy to hear that you spend 3 wonderfull days at our hotel and that you liked both the rooms, breakfast, our service, and that you found all you needed within walking distance. I wish you a great cruise.

"Good hotel"

5
02/05/2016

I stayed with my family at this hotel between 26-28 April 2016. The hotel is close to Central Station (train Station) (exit main entrance, opp Tivoli, turn left, to top of road, left again and then 3rd left). 5 min walk max. We arrived at 10am - check in isn't until 2pm but the receptionist checked to see if our room was ready - it wasn't but we were expecting that (seeing as check out isn't untill 11!). We left our luggage and returned to the hotel later when we checked in. Check in was effortless - we had a room on the 1st floor overlooking the courtyard which was pleasant. Room was big and clean. There was a sofa bed made up for my daughter and 2 single beds pushed together for my husband and myself. Bathroom clean - shower (no bath) toilet and sink - heated floor! The hotel provide hair and body wash which was adequate. There were 2 little bottles of wine and some packs of nuts in the room on our arrival which i thought were complimentary but alas, there was a charge for them! ( there is a Lidl at the top of the road so we bought wine from there!). Breakfast was lovely - a buffet style - scrambled, fried and boiled eggs, sausages, bacon, beans, toast, rolls, hams, cheeses, fruit, cereal, pastries and the best bit of all - make your own waffles!! Amazing! Lovely coffee and tea also available. The waitress (Lara i think) was lovely and made my 3 year old daughter a jug of hot chocolate (which was delicious!). The hotel is situated next door to a strip club (but it does advertise it's services as 'the best strip club in Copenhagen!). Opens between 2100-0600. It didn't bother us - certainly didn't see or hear anything. All in all, the hotel is clean, comfortable and friendly. Good breakfast and i found it convieniently located - 5 mins to Tivoli, 5 mins from train station, busses at the top of the road.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for taking the time for the detailed review. I am pleased to hear that you and your family had a wonderfull stay. We hope to welcome you back if you visit Copenhagen again.

"Great location"

4
28/04/2016

Great location, very friendly staff and beautifully decorated. Nice breakfast :). The only critise i would have is the rooms are not very sound proof, could hear next door rooms conversation, it didn't bother our sleep but for light sleepers might be depending on who is in the room next to yours.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you enjoyed your stay, and that you had all the help you needed from our staff. Fine that you had a good nights sleep even if you found the walls too thin.

"Weekend with friends"

5
25/04/2016

Hotel was very well located just a two minute walk from central station. Room was large and beds were very comfortable. Hotel was clean and staff were helpful. The breakfast was really excellent with great variety. Around the corner was a street of indoor and outdoor eateries. We also took a day trip to Malmo. This took 40 minutes over "The Bridge,". Don't forget your passport as you need it to get on the train in central station and on the Swedish border also.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to see that you enjoyed your stay. Thank your for your recommendation of the day trip to Malmö.

"Pleasant"

4
25/04/2016

Nice hotel with all the necessary facilities in a good condition. Nice rooms, nice beds, fresh bathrooms, well cleaned. Free internet (WiFi). Situated in the central of Copenhagen, within walking distance (some closer, some further away) from all "must see"s . Nice international breakfast.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that all your expectations were met. We hope to welcome you back next time you visit Copenhagen.

"Homey and personal"

5
23/04/2016

The hotel is 2 blocks of the train station. There are a lot of good restaurant right nearby. The room is standard, but the restroom is new and clean. They have a very elegant courtyard. Their lobby is very ambience with good lighting, decoration, and soothing music. Breakfast is excellent! Staff here are very warm and friendly. Highly recommend this hotel!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Homey and personal is precise the feeling we would like our guests to have after their stay at BEST WESTERN hotel Hebron. We hope to see you back at the hotel next time you visit Copenhagen.

"Nice"

4
19/04/2016

The hotel is very close to the central railway station, so take the train instead of metro when coming from the airport. The room and bathroom were spacious and clean, although the single bed was a bit too small for me. Small complaint, the socket in the bathroom did not work and there was only one free socket in the room. The free buffet breakfast was tasty and had a good selection. Hotel staff was very nice and check in extremely efficient. Wi-fi worked well too.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a great stay, and that you liked the hotel. I am sorry that the socket did not work. Of cause is MUST work, we must notice before you.

"Very Clean, Tidy and Central"

4
15/04/2016

The outside of the hotel is all very pleasant (even hotel bikes - not sure how you use them??!!). Reception is very clean, tidy and nice. This leads into a central courtyard with tables, chairs (and blankets!). Downstairs leads to a comfortable modern lounge area and conference facilities. The staff were fantastic, always smiling and very helpful. Breakfast was a standard continental, just about everything you want. Just a couple of things to watch out for. No bar facilities i could find, although there is a fridge with wine and beer. There are plenty of bars at the end of the road though. My room, although spotlessly clean, was a little dated and very odd being in the 'attic'. A good shower and nice bed. Finally, the area, mmmm? At night, the main road at one end appeared to be a red light district, with a couple of clubs and some 'interesting' shops and a few dubious girls. The other end had a strip joint before you quickly came to the main road. Oh to be younger (and single!). Having said that I felt safe and road the hotel was on was quiet. The property is very central with Tivoli, the train station, town square and shopping areas being easily walk-able. Put on your boots or work out how to ride a bike if you want the Little Mermaid. All in all a pleasant stay.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your reveiw here at Trip Advisor. I am happy to see that you had a pleasent stay even if you found our style a little too classic. We try to have a classic hotel with a modern twist. We are a centrally located hotel, but very true the famous little mermaid is not around the corner. We suggest public transportation, but thums up for making the trip by foot.

"Our preferred choice"

5
11/04/2016

This hotel is our preferred choice when visiting Copenhagen. The rooms are comfortable, the breakfast is fantastic and the staff is kind, polite and efficient. Everybody seems content with their job and what they are doing. One of our friends, staying with us this time, got her wallet back when she checked out. She had lost it somewhere in her room and could not find it herself. Highly recommended. Look for more reviews bu MulleEllum.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is so nice to hear that we are your preferred hotel. We just love all our regular guests, and we are looking forward to welcome you back next time you visit Copenhagen.

"Mixed bag"

4
10/04/2016

My wife and I stayed at the Best Western Hebron for. Long weekend in Copenhagen. The hotel itself is pleasant. Loved the heated floors in the bathroom. Loved the breakfast. Did not love the noise from the hallway every morning from the staff. Was not crazy about the strip clue being next door to the hotel.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. I am sorry to hear that you found the hotel noisy. I can assure you that the staff does not start cleaning before 8:30 in the morning and they do have respect for the guests who are still sleeping. However I am aware that you can hear people in the hallways, and I am sorry that you were awakened.

"Nice littel place, very central for a short stay."

4
04/04/2016

My friend and I stayed here for 3 nights during February half term. The hotel is right next to the central station (5 mins walk max) which is very handy for travelling to and from the airport - super cheap and easy too! The rooms are small but clean and the beds even smaller but the bathrooms have heated floors which was nice given the cold weather. Breakfast was fine, usual selection and staff were friendly. The only downside I'd mention is the sound proofing of the rooms. We were right over the breakfast room so were woken with the sound of music coming up early every morning. The hotel is also right next door to a strip club which actually wasn't as loud as we thought it may be - we only heard the thumping music one night. All in all, a good place to stay for a short city break.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a great stay. We just installed a new music system, and it sound as if we have to adjust the volume. Action will be taken today.

"Nice"

4
04/04/2016

We stayed for two nights, all staff spoke great English and were really nice. Breakfast was amazing, clean rooms and good location. Sometimes could hear people coming in at night, but being uni students we're used to this!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. I hope you slept well even if you could hear guests from the hallways. We do make an effort to keep the rooms as quiet as possible, but I must admit that people talking loudly in the hallways can be heard in the rooms.

"Good location, great breakfast"

5
02/04/2016

Very nice hotel, friendly staff, and very close to main train station, within easy walking distance of pretty much everything. Lots of restaurants close by for dinner. The breakfast is lovely - lots of variety, very fresh and the staff are lovely and smiling, which made a great start to the day. The sound-proofing in the rooms leaves a little to be desired, and I was woken up when people came home late from partying and also when families woke up early, but otherwise the room was very nice and clean and bright with everything I could have wanted. Would stay here again

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you very much for your review here at Trip Advisor. I am pleased to hear that everybody smiled and gave you the service that you needed. It is very importent to us that we give our guests a great night sleep and that their day starts well.

"Great breakfast!"

5
25/03/2016

My family and I stayed in the hotel for two nights. The room was clean, quite and comfortable. The view was the garden. We feel very safe. The location is good. We can walk to the central station with our bulky luggages easily. The most appreciated point was the great breakfast. Foods were sufficient and tasted good, especially I like making the waffle by my own.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. Lovely that you had a great stay, and that you took the time to enjoy our breakfast buffet.

"Central location"

4
21/03/2016

Efficient service and friendly check in. A few blocks from Central Station and an easy walk from airport train and Tivoli Gardens. Rooms were clean and included breakfast was excellent. 10 minute walk to central city. Good value with great location.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am glad that you found everything you needed close by the hotel. Most of the attractions even within walking distance.

"Wonderful stay"

4
20/03/2016

Really lovely clean hotel. Very close to the train station which was simple to catch from the airport. Tivoli gardens is a short walk away and the bus stop is just at the end of the street. We were offered an upgrade to a suite on arrival for a small amount extra to pay which we gratefully accepted! Very comfortable bed, separate living area and separate bathroom with bathtub and shower over. Also included a free mini bar. Very friendly staff in all areas. Wonderful included breakfast. We would happily stay here again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to know that you had a nice stay, and that you thought the small extra amount was worth paying. We are looking forward to welcome you back.

"Very good standard"

4
20/03/2016

We stayed here for two nights The room was clean and tidy and decent size The breakfast buffet was absokutely excellent The staff in the restaurant were very smiley and friendly One of the receptionists was friendly, the other was pretty grumpy Very conveniently situated within easy walking distance of the centre Would happily stay there again!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that you did not get the same freindly service from all our staff. A high service level is very importent to us, and we will take action.

"Very strategic place"

4
09/03/2016

The location is very strategic as it is situated right in the city center. It is only three train stops away from the airport and the train fare costs about 36 Kr per person, single trip. Receptionists at the hotel were very friendly and helpful. They were knowledgeable in the sense that they provide sound advice of where we should visit within our two-day-trip.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you had a nice stay, and that you got all the help you needed from our professional staff. We hope to welcome you back in the near future.

"Close to the station a nice comfortable hotel."

4
23/02/2016

Stayed at the Best Western Hebron from Thursday to Sunday, check in very easy and the rooms were easily accessed and well appointed. Some of the rooms have had bathrooms renovated and the remainder are due to be done soon, however the ones that are not totally up to date are still OK. Breakfast buffet was excellent a good range of everything on offer, hot and cold, The ubiquitous toaster was as slow as ever could do with more than one possibly. The only downside to the hotel is the location as it is a good walk for all the attractions etc.If you turn left out of the hotel door you go into a decent area,if you turn right you end up with access to the train station and the nearby red light area.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased that you enjoyed your stay even if the people in the neighbour hood was a motley crowd.

"Wonderful breakfast, wonderful helpful staff"

4
20/02/2016

The staff in this hotel were so helpful and nice, on the reception desk and in the breakfast restaurant. They couldn't do enough and made the holiday all the more enjoyable. The buffet breakfast was so good with so much choice that we didn't need to eat again until evening. The room was fine and comfortable but the place is being refurbished so the rooms are being modernised. Great location and thank you so much to the staff.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that the staff made you feel welcome, and that you got all the help you needed. We hope to welcome you back another time.

"Very run down"

2
20/02/2016

Glad I only stayed one night as this establishment must be going for the worn-out hotel of the year award. The place is pretty shabby and tired. Staff etc very polite and helpful, the place is efficient. It just needs a total makeover. Knocking shop right next door doesn't really provide a particularly salubrious impression.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that the stay did not meet your expectations. We do all we can to maintain our hotel, and our work will continue.

"Mixed bag, but very convenient for station"

3
19/02/2016

My room was in serious need of renovation (despite the note in the lift saying that rooms had been renovated!), with wood-chip paper on the wall, very old light and power sockets and furniture that has seen better days. Even the lights were gradually dimming whilst I boiled the kettle for a cup of tea! My main issue was the sagging mattress which drooped severely in the middle and was far too soft (or worn out). However, my room faced into the courtyard and was very quiet and the bathroom was reasonably equipped with a new thermostatic shower. Breakfast was acceptable and the dining room spacious and well laid out. The hotel is very convenient for the railway station - less than five minutes on foot - and there are decent places to eat nearby.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that you did not sleep well. We will try to locate the room in which you sleept, and try out the bed. Of cause you should sleep like a baby in all our beds.

"GREAT STAY"

5
19/02/2016

The hotel was comfortable and breakfast was good with plenty of choice of food to eat. The room was small but comfortable and well furnished. The bathroom was newly fitted with underfloor heating which was a bonus with the cold weather. All in all great value for money. We arrived early and although the room was not ready we were able to leave our bags in a safe area.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that you found your room nice, and that you liked the bath room. We are in the process of renovation more bath rooms, and they will be kept in the same style.

"location wise good, else an average hotel!"

3
19/02/2016

The room i was booked in was a single bed room and the look of it gave a feeling of servant quarter! I immediately upgraded the room. Staff were fast and helpful with the request. I took the room which was new and "one of the best" as per the staff.. but it wasnt impressive :( Small rooms with old furniture.. breakfast spread was awesome.. staffs were very courteous.. location wise is close to central station so all shops are nearby.. the very famous Tivoli was at walking distance.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry that we did not show you some alternative rooms, as we have many different rooms both in style and size. We hope to get the chance to show you if you visit us again another time.

"Fantastic Hotel, Brilliant Location"

5
18/02/2016

We spent 3 nights at the hotel and thoroughly enjoyed our stay. The location is perfect, Copenhagen Central Station is less than 5 minutes walk away. You can get a train from the airport straight to the station, this takes around 15 minutes and costs 36DK one way (about £3.60). We loved the hotel. The room was spotlessly clean with a lovely shower room, and comfortable beds. I notice some reviewers complaining about the size of the room, I never understand this, surely you've better things to do than spend time in your room!! The staff were excellent - professional, friendly and helpful, offering advice on the best places to visit. The breakfast was fantastic with both continental and cooked options to choose from. Breakfast room staff were first class. Copenhagen is a lovely city with so much to see. Our highlights were the sightseeing bus ( where you can hop on and off at the various attractions), Carlsberg Centre, Nyhavn and Christiania. There is also a fantastic food/drink market at Norreport metro station where you'll find a great array of coffee shops, bars and cafes. Some reviewers have also mentioned that a strip club is next door, and other such establishments are close by. This is true, but so what??!! We didn't see or hear anything that caused any concern. We can't speak highly enough of the hotel and would definitely stay there again.

"Decent hotel but not a right location, especially if you are with family"

4
16/02/2016

The hotel is in a red light district, next to a strip club. If this is ok, than rest of things are good. It is quite clean and the options available in breakfast were good. One of the receptionist could have been more polite, especially considering the fact that there could be a guests who are new to Denmark and don't understand Danish. Also the sound insulation in the room I stayed was not good. Sometimes at night I used to think that someone has opened my door when it was actually my neighbour opening the door of his/her room. So this was disturbing especially during late night.

"Convenient for Central Station"

5
14/02/2016

Exellent hotel for the price range, we arrived late morning and was able to check in early, we paid an extra £11 per night for a larger room which we thought was worth the extra. The room was very clean and comfortable, thought the bathroom was a bit dated and no fridge but not major issues. The safe was too small for IPads / tablets but the bed was very comfortable with feather and down duvets and pillows, also complementary bottled water. The big plus for this hotel was the breakfast, lots of choice and the staff were very professional, making sure everyone's needs were catered for. Highly recommend this hotel.

"One Night Stay Prior to Cruise"

4
08/02/2016

We were a party of 6 that booked 2 rooms at this Best Western. Our vacation was for a Baltic cruise that would departed from Copenhagen the following day. Instead of taking a risk of arriving the day of departure, we arrived one day early just in case and chose this hotel. From the airport to the hotel, we took a train which required one stop. The hotel is actually very convenient and only 5mins walk from the station, Kobenhaven H. I was worried about dragging all our luggage but other than the occasional steps, it wasn't a problem. You may want to take a taxi though if you are physically impaired. Now the area directly outside of the hotel looked fine but if you walked around the corner, it did have a lot of sketchy looking people hanging around, especially at night. We never felt unsafe but it was borderline and we would keep an eye on people as we passed them just in case. It just seems like an area where there's strip clubs, drugs and illicit activities occurring. Don't let this put you off though because during the day there were children and schools all around the area. Just be cautious. That said, the hotel is in a great location to walk to Tivoli Gardens. We went there the same night and had a blast with the unlimited rides. The park was pretty empty and it felt like we had the whole park to ourselves. The hotel is on one side of the train station and the park is directly on the other side. Easy. The room was kinda old and small but most places are in Europe. It was clean and had a window facing the courtyard. Free wifi. The next morning, I had one of the top 10 hotel breakfasts I've eaten anywhere in the world. Yeah, a lot of places are very grand with big buffet breakfasts but this breakfast was totally unexpected. Not fancy but it was just good. I would stay here again just for the breakfast. After breakfast, we toured around the city a little and were able to store our luggage in their secure luggage room. I did notice that staff did not monitor who stored what luggage and who took what luggage. One thing about Copenhagen as well as the rest of Europe - WATCH OUT FOR PICKPOCKETS!!! I tried to post a link to my video but tripadvisor wouldn't let me so just go to youtube and search for "Copenhagen Pickpocketing Attempt Caught on GoPro". These people work in teams so don't think no one can get to your valuable without you knowing. Even if you catch the person stealing from you, they have already handed it off and what are you going to do the person who stole from you but does not have your property in his/her possession? And don't think it's all men either. Watch my video and see if you can spot the team of 3 people trying to pickpocket us. Sorry, tangent there which almost ruined our trip. So just be careful. When we left for the cruise terminal, the front desk called a van taxi for us so that all 6 of us and our luggage would fit. All in all a good stay.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your detailed description of your stay. I am very sorry to hear that a group of people tried to steale from you (I did not yet watch the video) Luckily you were aware of your surroundings. I think it is a great idear to combine a cruise with 1 or 2 days in Copenhagen like you did. I hope you had a wonderfull cruise to the Baltic countries.

"Great stay"

5
31/01/2016

I stayed here for 3 nights and it was a great place to stay. 2 minute stay from Copenhagen central station which is great. All the staff from the receptionists to the cleaners and breakfast staff were very helpful and friendly. The hotel was really clean the amount of choice at breakfast was great. I would definitely recommend this hotel and would stay here again.

"This is Copenhagen in miniature size"

3
31/01/2016

The name Hebron attracted imagination and hotel's location looked very good on map. The hotel itself was not a disappointment, but part of our group were given nice rooms - and the other part rooms which lacked quietness. My room was facing to the street and above the nightclub. When "music" stopped, noise of traffic and construction work began. I need to say that breakfast was very good. I did not get any good answer why hot water stopped and the shower had to be taken with lukewarm water in the last evening and morning.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that you had some unsolved issues. Of cause we should react on a waterproblem right away, so at least it is solved the next morning, but thank you for letting us know. By telling us, we can give a superior service in the future.

"Great value, service and location."

5
29/01/2016

We really enjoyed our stay here. Welcoming staff, comfortable rooms and facilities all at a great price. The breakfast selection is amazing! Located very conveniently for sight seeing and dining out. I can't fault it at all and will return in the future.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to hear that you had a wonderfull stay, and that service and comfort met your wishes. We are looking forward to welcome you back.

"Average hotel, good location, excellent breakfast"

4
26/01/2016

Stayed one night, so looked for somewhere close to central train station with breakfast and this fit the bill. They, and no one on here, has seemed to mention next door is a rather large strip club, but this didn't make any difference to our stay as there was no noise or unsavory characters hanging around at night. And i wasn't allowed to visit so can't comment on how good it is ;) The rooms are small but have everything you need, including kettle, hairdryer and a trouser press for some reason. Bed was too soft for me, and we also had wifi problems on our iphone 5's but not on ipad or android phone. The breakfast however is excellent and befitting of a hotel much grander than this - they have a Smeg toaster; which does like to propel your bread upwards at quite a rate of knots! Also waffle machine, cereals, fresh fruit, lots of types of bread, hot items. Only bad thing i would say is the coffee is poor. Other than that, fill yer boots!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that you had problems getting on the internet from one of your devices, as we have just strengthened our net by adding new, more and stronger routers. We do have an external support, so if we are not able to help you in the reception, we can always call an expert. We will pay closer attention to the internet the next couple of weeks.

"Great"

4
25/01/2016

I stayed here for two nights whilst in Copenhagen for business. The hotel is great and perfect for what I needed it for. The staff are great and the rooms spacious and clean. To a person, all of the Danish people we met were lovely, accommodating and very friendly. I would happily stay at this hotel again if I was to travel for business or leisure.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your feed back here at Trip Advisor. It is great to hear that you enjoyed your stay. The staff and I hope to welcome you back next time you visit Copenhagen either for Business or for leisure.

"Small rooms but comfortable and convenient"

3
24/01/2016

Stayed at the Best Western Hotel Hebron for two nights while on a business trip. Found the room to be very small, but it was reasonably comfortable and the location is great for access to central Copenhagen. The hotel is a couple of blocks away from the main train station and thus very close to the center of Copenhagen, Tivoli, etc. The hotel is in an area that decades ago was known for "evening entertainment" but little remains of that. The area is fine, mostly occupied by hotels and small restaurants. The hotel is built around a courtyard and some of the rooms are in the back building and some in the front building. One goes through the courtyard to get between buildings which is usually fine but a little annoying when going for breakfast and it is raining. The front building houses the breakfast area, as well as the lobby and a lounge. The room I had was in the back building and up on the top floor. The room was very small with a very small bathroom, a closet, a small single bed, a fairly large desk and a large comfy chair. Small rooms do not have to mean any lack of comfort, but this one had both pros and cons. On the plus side, the bed was comfortable, albeit rather small, and the desk was a good size, allowing for work to be done there. On the minus side, the layout was awkward; for example the closet was behind the door and there was nothing next to the bed to place a book or a phone. The bathroom was also too small for comfort, with the shower being a corner between the toilet and sink, behind a light curtain. Also, the layout was a bit awkward with little shelf space near the sink. The service at the hotel was very good - helpful and friendly. Requests were handled with a pleasant smile and a quick response. The breakfast buffet is very good, with plenty of options to choose from. The staff there were helpful and nice, like the rest of the staff at the hotel. The wireless connection was flaky at times, especially in the breakfast area where there was sometimes difficulty in connecting due to a circular reference problem. I might well stay at this hotel again, as it was clean, comfortable and convenient, but I will likely explore other options in this area next time, or stay at one of the other hotels I know in other parts of Copenhagen.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your detailed feed back. It has a high value to us. By telling us what you liked about your stay and how we can improve helps us deliver a superior experience for you and other guests in the future. The hotel is build as a square and you can esily use any lift to get to your room. We always direct you to the one nearest your room, but maybee that is not a good idear on a rainy day.

"Best breakfast and beds!"

5
09/01/2016

We have been on the road in Europe for 3 weeks by now, staying in all 3 star hotels and I can honestly say this was EASILY the best hotel we stayed in. Our room was very spacious, the beds were very comfortable, with soft bed linen, the staff were all very friendly and helpful, and the breakfast buffet was to die for. It is located right near the central station and close by to Tivoli gardens and the shopping precinct, also a block away from the beautiful walk along the lake. Would highly recommend and stay again!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to hear that you had a wonderfull stay, and that all your expectations were met.

"Couldn't fault it...."

5
08/01/2016

Stayed here for a Christmas visit to Tivoli Gardens. Hotels are pricey in Copenhagen so value was our deciding factor, and we found it. Very friendly staff gave us a warm welcome and allowed us an early check in. Double room was small but extremely comfy and cosy. Bathroom had just been refurbished. Everything was spotlessly clean. The real highlight was breakfast however. Excellent and varied selection which caters for all tastes, set in a pleasant dining room. Location wise - perfect for reaching all the main tourist sites on foot, and only 5 mins from the train station for simple airport transfer (20) mins on the train.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. We hope to welcome you back another time.

"A Nice Little Hotel"

5
28/12/2015

We stayed at the Best Western Hotel Hebron for three nights during a recent Christmas holiday trip. The room didn't impress me at first but we actually ended up really liking it. The bathroom had been completely renovated (featuring lovely heated floors!) and the room itself, while on the small side, was charming and clean. The daily breakfast was delicious, and they enhanced an already beautiful room by adding lovely and festive holiday decorations. The hotel staff were wonderful and gave us a great recommendation for a day trip to Frederiksborg Castle, which was one of the highlights of our trip. The Hebron is right around the corner from the train station (very convenient) and was a mere two blocks from the amazing Tivoli Garden. The neighborhood itself isn't spectacular, but the central location and homey atmosphere made for a lovely stay in Copenhagen. To those worried about the strip club next door, it did not appear to be open during our stay at the hotel. Maybe the Danish strippers fly South for the winter, but it was definitely not an issue while we were at the Hebron...

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you very much for your recommendation here at Trip Advisor. It is exactly what we are trying to give our guests, a relaxed and homely atmosphere, and a high service-level.

"Nice hotel, good location, friendly staff"

5
22/12/2015

We had a pleasant 3-night stay at this hotel which is in a great location. It is close to the station and Tivoli Gardens. It was excellent value for money and the breakfast was delicious - great selection of Danish pastries!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. I am pleased to hear that you enjoyed our breakfast. We try to give our guests the best possible start, at their day.

"Well Located, Great Breakfast"

3
22/12/2015

I stayed at the Best Western Hotel Hebron in December 2015 for a Weekend trip to Copenhagen. It's ideally located a few minutes by foot behind the main Station. All Tourist destinations can be reached by foot. Staff was very friendly and helpful throughout the Hotel - even at the rather busy breakfast buffet. Breakfast choice was excellent as was the Food/drink Quality. Our rooms on the forth floor looked a bit tired and mine obviously wasn't always a non-Smoking room. Nevertheless, the bed was of a decent Quality and the bathroom was brand new. A negative aspect was the Quality of the electric installations: loose cables all over my room which certainly will frighten parents of active Kids. But all in all a decent middle class Hotel ideally located to visit all the Tourist hotspots.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to know that you had a great weekend here at the hotel, and that you found everything you needed within walking distance. We will go though the rooms on the 4th floor for any loose wires or other electronic devices.

"Too bad experience"

2
20/12/2015

Very good position if you have to be linked to the centre and to the main station. However the room was very dirty, especially beds and towels. Staff wasn't kind and polite at all. Do not take this place as your first choice.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that your stay did not meet your expectations, and that you did not find our staff helpfull. We hope you will consider staying with us again. We wish you a merry Christmas.

"Downtown with nice breakfast "

4
19/12/2015

The hotel is located very central with short walking distance to Tivoli and Stroget with plenty of shopping opportunity. The rooms worked ok for our needs, and the hotel in general was nice and clean, and staff was friendly. Breakfast buffets was really great with lots of offerings. Be careful if you have a car, there is no official parking at the hotel and you might end up spending 30$/day or more for 24h parking as this is expensive downtown..

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to hear that you found all you needed within walking distance. I wish you a Merry Christmas.

"good position near to the tivoli and the rail station"

5
18/12/2015

Good hotel near to most sites or a short walk from them. you don't need to take a bus, or taxi. most of the areas are pedestrian anyway with a little access for taxis The hotel is about 3 kms from the Mermaid. I would suggest a taxi is used for people who don't walk, the streets are cobbled and busy. The Canal boat trip is a must. Our guide had a good attitude and funny with it. The only issue for this hotel is that it is next door to a mens club..... We did not experience any issue from this, they were discrete. But there were a few lady's of the night prowling around the area. I was approached twice in 3 days even though I was with my girlfriend. The hotel is going through a refurbishment so the building noise is a little extreme sometimes (Dec 2015). Gave rating value 'Average' because of this

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation of our hotel here at Trip Advisor. I also want to thank you for your suggestions for things to see in Copenhagen. I wish you a Merry Christmas.

"Small room"

3
16/12/2015

I had a small single room, without much amenities. The room is not well insulated, and I could hear noises from the corridor (opening/closing of doors, people talking, kids, etc.) which made it difficult to sleep. The breakfast is very good, with plenty of variety, but difficult to find a free table during the weekend. You have to cross a small courtyard to get from the room into the breakfast room, not the best option when it is cold. The hotel is located very close by to the central train station, in an area full of hotels and strip clubs/sex shops. However, it feels safe (single female traveller). There are plenty of nice restaurants nearby.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is true that our single rooms only have 1 single bed 200 x 90 cm. You do not necessarily have to cross our courtyard. You can easily walk from your room to the breakfast restaurant. I am sorry that we have not made you aware of this. I wish you a Merry Christmas.

"Great stay"

5
15/12/2015

Nice hotel in a great location close to station and central to sights,I must start with the breakfast probably the best buffet breakfast we have had even though the hotel was very busy the buffet was constantly refilled so you didn't miss out ,all the staff we met were very helpful and polite .so would recommend a stay

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to hear that you enjoyed the room and the facilities at the hotel, and had a wonderfull stay. We wish you and your family a Merry Christmas.

"Adequate hotel let down by unhelpful staff"

3
15/12/2015

In many ways, this hotel has much going for it. The location is good if you don't mind being next door to a large flashy sex club. It is near the station and Tivoli Garden. The room was OK, although they could not give us a double bedded room. Also the arrangement of the actually bedding'duvet took some getting used to. Every day, the person servicing the room managed to forget of do something wrong. Forgot to replace bath towels, coffee sachets etc. Left window wide open one day, even though it was never higher than 4C. so upon returning to room you found it quite cold. Also the safe was locked closed one day and out of use. Again a call to the reception was needed. And here posed a problem. One of the female receptionists ( crazy hair and glasses ) was extremely unhelpful, and even quite rude. Perhaps this passes for the norm in Denmark - it was our first visit. The breakfast was very good. Although we were told the times were 6-30 am to 10-30 am, the staff became very 'anxious' if you arrived 9-45/10-00. We told to choose things quickly as they would be taking things away. As is mostly the case, the hot food under the dreaded lights was always cold. But generally a good choice. Disappointing I would say all round.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is very importent to us to get your feed back, as it helps us improve our selves, and I must admit that too many things has gone wrong during your stay. I wish you a merry Chtistmas and a happy New Year.

"Top rate hotel, in a fantastic location."

5
14/12/2015

I would recommend this hotel to anyone visiting Copenhagen, the location is perfect, close to the station, Tivolli gardens and the shopping area. The hotel room itself was fantastic, we were a family of four sharing one room, our two young children shared a double sofa bed which was a really good size and made so comfortable with quality linen, pillows and duvet. The television showed a couple of British channels, we spent very little time in our room but it was good to be able to watch the news. A massive benefit was the breakfast which was included in the price, it was an amazing buffet consisting of all types of fruit, breads, pastries, cereals and cooked "English breakfast" items. The real breakfast winner with our children was the fact you could cook your own waffles which was a novelty that they didn't tire of! All breakfast foods were regularly replenished and the staff were happy to help, and although at times extremely busy, polite and smiling.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Mange tak for din flotte anmeldelse her på BEST WESTERN Hotel Hebron. Jeg er glad for at du fandt vores beliggenhed perfekt i forhold til dine oplevelser her i København. Jeg forstår desværre ikke helt din sidste kommentar. Måske du skal henvende dig der hvor du har fået din voucher, hvis kampagnen har lovet mere end vi har tilbudt. Jeg ønsker dig en glædelig jul og et godt nytår.

"Excelent! 9.8"

5
14/12/2015

Very good hotel ! The breakfast was very tasteful with a lot of opportunity a lot of cheese , sausages , salami , ham . It is near to city center and Central Station . The people are very helping us !!

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor, and for your possitive feed back to our staff. We all wish you a Merry Christmas and a happy New Year.

"Beware of noise"

3
04/12/2015

Requested when booked a quiet room due to reading other reviews about early dustmen emptying bins. When we arrived was told would have to have room at the front, I said I wanted a quiet room so was put on the 3rd floor. First there is constant noise from people in the street below which went on till 1.30am. Then was woken at 5.45am by an almighty bang, then continuously banging and shouting by the dustmen....so don't expect a lay in, from 8am on they are doing building work next door rubble is sent down a shoot so you can imagine the noise of that, no warning about it before or on arrival..... Otherwise the hotel is lovely and staff very polite and helpful.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am sorry to hear that you were awoken by noise. We are in the middle of a renovation process, and our workmen do not start before 09:00 am., but I am sorry that our neighbours started their renovation earlier in the beginning, but now they have ajusted. I wish you and your family a Merry Christmas.

"Great hotel"

5
03/12/2015

This hotel is a 5 to 10 minute walk from the train station. I was with 5 friends and we had 2 rooms. Both were very clean. Free bottled water and safe. The bed was comfy and my friend said the pull down couch was comfy too. The breakfast room was very clean spacious and had a variety of foods on offer. No complaints we all enjoyed our breakfasts. The staff were very attentive especially the Romanian girl. The staff on the reception were very friendly and helpful. We got our hop on hop off bus tickets and Carlsberg tour tickets at the hotel too. Ask for a room off the Main Street as you can hear a thumping noise from the club next door. My room was 123 and looked onto a courtyard and was quiet. All in all a very enjoyable stay.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to know that you enjoyed your stay. We wish you and your friends a merry Christmas.

"very good hotel"

5
01/12/2015

This is a really nice hotel I enjoy staying here regularly, the area is a improving but still not so good. I have stayed here over many years and th hotel has lways been good. I would recomend this hotel as long as the location is suitable.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you very much for your recommandation here at Trip Advisor. I wish you a merry Christmas. We hope to see you back at the hotel again in 2016.

"Not quite up to the expectations"

3
27/11/2015

We went there for two nights, for a business trip. On the plus side, service is excellent, and the hotel has a fine location, a few minutes from Central Station. Breakfast was good, with a pretty large choice. On the minus side, the rooms are quite small, very noisy : you get noises from the heaters (or you can turn them off, but it's Denmark!), noise from your neighbors (I could hear my neighbor and tell him afterwards who he has been calling and what he told this person), noise from the hallways (good place if you are a spy and need to know when people are coming and going). Regarding the size, I am not sure whether it is a local habit of having single bed rooms, but it did surprise me. It's not a big deal, but still you have to take care of what you are booking. WiFi service is quite stable around the place, but performance is really spotty.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for writing your review here at Trip Advisor. I am sorry that your exceptations was not met. It is correct that all our standard single rooms only have one 90x200 bed. If you prefer a larger bed please reserve a double room for 1 person.

"Would stay again!"

4
22/11/2015

Stayed here with my mother in June, neither of us having visited Copenhagen before. The hotel was ideal location wise for walking around the city or to get tour buses or general train/buses.so close to the train station for the airport and to tivoli gardens for an evening stroll.only issue was a bit of noise outside due to the strip clubs but to no fault of the hotels. breakfast was the only meal included and it kept you going for ages, great selection available.rooms were simple and basic but kept very clean and were very cosy . I'd definitely stay here again if I returned to Copenhagen

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you spend some wonderfull days in Copenhagen this summer. We hope to see you again next summer.

"Nice location"

3
10/11/2015

Nice hotel at the center of Copenhagen. I am sure it had better days. The room is big but the shower is small. Some renovation ASAP will make it great hotel. The breakfast is good and friendly stuff. Parking is about 300 m from the hotel ( must drive around as this is a one way street ).

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased that you liked the hotel. We do make renovations all the time. Today we just started to renovate 12 bath rooms. The 12 rooms will be ready at the end of February.

"Great hotel in Copenhagen"

4
10/11/2015

We (husband, adult daughter and I) recently spent 5 days at this hotel. It has great value for the price. The room was large enough, even for 3 adults which is rare in Europe. Beds were comfortable and the room was promptly cleaned every day. Bathroom was on the small side with the shower and toilet together. The breakfast was great with hot and cold options. We had 5 breakfasts there and we did not get bored with the selection. Two lamps did not work when we checked in and the problem was fixed the next day. It is located close to the train station. It is a short walk to the hotel. The only downside is the neighborhood. It is a former red light district with a strip club next to the hotel and sex shops on the main cross street. We walked back from a restaurant late in the evening and there was a few street people probably doing drugs but we never felt threatened. They leave you alone. It is still a very safe neighborhood with trendy restaurants and shops.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your detailed describtion here at Trip Advisor. I am sorry to hear that we had things not working at arrivel. Of cause you must have a clean and fresh room where everything is working perfectly. I am pleased that our staff solved the problem.

"Good Hotel - great breakfast."

4
09/11/2015

The hotel is one of the oldest in Copenhagen which gives it a real charm. It is ideally located - five minutes from the main train station (which serves the airport) and Tivoli Gardens. A really interesting/pleasant ten-minute walk from the city centre. Our room was clean and well-equipped. WiFi worked very well. Comfy beds and the hotel was generally nice and quiet at night so we slept well. The breakfast was excellent. A huge array of cold offerings - cereals, breads, meats and cheeses, fresh fruit and plenty more. Hot food was also available - eggs, bacon, sausage, tomato. All was fresh, plentiful and high quality. Overall a very enjoyable stay.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your nice review here at Trip Advisor. I am pleased to hear that you enjoyed your stay. We hope to see you back at the hotel next time you visit Copenhagen.

"Perfect for city break"

4
01/11/2015

We stayed at the Hebron for 4 night prior to a Baltic Cruise and the location was perfect for visiting all the attractions. We got the train from the airport to Copenhagen station which was a short walk to the hotel and easily manageable with our large cases. The hotel was well kept and our room which was a good size was located at the front. We slept with the window open and the only noise we heard was the refuge collection which took place early morning about 5 am. The staff were friendly and extremely helpful and as many others have commented the breakfast (included in the room rate) was a perfect start to the day. The hotel is in an excellent location for visiting all the must see attractions of Copenhagen and I would recommend the open top bus (two day) tour which have a departure stop 5 minutes walk from the hotel. We purchased our tickets in advance from viator and had no problem exchanging them at the bus departure point. The hotel is only 5 minutes walk from Tivoli and the open top bus tours take you to all the other attractions including the Carlsberg brewery tour. Purchase your tour tickets in advance from Carlsberg web site it will save you time when you get there. There is a free bus service to the brewery which leaves from the same stop as the open top buses (you can't miss it). We loved Copenhagen but extremely expensive especially the closer you get to the city centre. The canal tours are also very good and you will get a discount if you book the open top bus ticket.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is always nice to get so many good comments that is usefull for all our future guests. It is true that Copenhagen is expensive, but as you mention for Carlsberg and almost all other attractions an online ticket will safe you both money and time. We have a computer and a printer in the lobby area.

"Excellent location and facilities."

4
29/10/2015

We loved the location, so central for city and station. The rooms were OK size wise, fine for a city break. The shower and bathroom were great and beds comfy. The breakfast, as many have said, was great. Lots of choice and fresh, including a wide variety of breads, fresh fruit and a waffle iron! The coffee was not great, had been kept warm but that was a small thing. The luggage room was very useful for storage between checking out and departing for our flight. Friendly knowledgable staff. We used Tesco Avios vouchers to book and were very pleased with our choice and would come again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We are happy to hear that your choice was a great one. Of cause luggage can be stored here at the hotel. Then you can enjoy the last day in our wonderfull City.

"Handy central location"

4
29/10/2015

We used this hotel for 2 nights with the entire family (kids 10 & 13). The reason I booked was that the comments online were excellent. I booked a family room with a communicating door. They didn't offer such a room and we got room 414. This room was very basic (although clean) with poor décor and not so nice bathroom. I complained straight away and had to deal with a stroppy receptionist that did not want to do anything about it. Only for the second night we managed to get a pretty Family room. Otherwise the hotel is only a 10 min walk to central train station, Tivoli, etc....There is no bar nor a restaurant but the breakfast is great. Good value for money eventually...

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your comments here at Trip Advisor. Room 414 is a family room, but of cause needs are different and if available we should have shown you some alternatives. I am sorry to hear that our staff did not meet your expectations.

"Pretty good hotel"

4
27/10/2015

I like the location of the hotel as an easy walk to Tivoli Gardens and Stroget. We walked everywhere even to the Little Mermaid which was a 50 min walk, but most places were an easy walk. The only thing I didnt like was the loud strip club next door and the street girls near the corner. Other than that the hotel is located near nice tourist attractions. This hotel has good service and staff and a big nice free breakfast. The The breakfast is good and you need it as Copenhagen is expensive for food! This hotel would earn a 5 star rating from me if it had housekeeping daily (no matter what time you leave the room) and if it had room amenities (shampoo/conditioner/lotion) instead of a dispenser. The room itself is pretty good, a tad small but still nice.

"A great budget hotel"

4
26/10/2015

I stayed there this past weekend with my mum, who I took to Copenhagen for her 65th birthday. I was very pleasantly surprised. I had booked a twin superior room after reading some of the reviews. After further reviews I found out that the shower in the bathroom was on the same level as the bathroom itself instead of a separate cubicle and I was worried about my mum slipping. I upgraded to a family room for an extra 100 krona a night after discussing this with the hotel as there was a bathtub with a shower attachment. The room was enormous and also had a sofa. It was right by the lift and overlooked the courtyard (room 320). Room is very basic but has a safe and cupboard space as well as complimentary water. The breakfast was lovely, especially the waffles you could make. I'm a vegetarian so choice is normally very poor but there was plenty here. Coffee was awful both otherwise no complaints. The location is brilliant. In the west side of the town which is quite up and coming. It used to be the red light district and there are a couple of sex shops nearby and a club next door but I never saw anyone going in or out of it. The area is apparently very desirable now. Less than 5 minutes walk from Tivoli theme park and the central station. We got a train from the airport to there, 12 minutes and only 36 krona so well worth doing. Wi-fi was available throughout the hotel but was a bit hit and miss in our room. The staff were very friendly and helpful, my only disappointment was that no one did anything to celebrate my mum's birthday even though I had told them in advance and mentioned it whilst we were there. Would definitely stay again.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review her at Trip Advisor. I am pleased to hear that you and your mum had a wonderfull stay, and I hope your mother had a speciel birthday celebration here in Denmark.

"Room Question"

5
23/10/2015

Can anyone recommend a room for 2 people that is a reasonable size on a high floor (not garret room) with a refurbished bathroom overlooking either the inner courtyard or the back of the hotel overlooking the children's playground.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
We never guarantee a specific room number. We do of course our best to grant yuor wishes. It could be rooms like 429,430 or 435 you are looking for.

"Copenhagen"

3
22/10/2015

Hotel was easy to find-close to central station and also within easy walking distance of most places of interest. Staff were welcoming and very helpful. Breakfast was very good with plenty of choice. Rooms were OK but well cleaned. As it was cold we would have preferred a bath to a shower but you can't get everything you want when your booking a budget priced hotel. It was excellent value for money.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you enjoyed your stay at our hotel. It is correct that must of our rooms has got showers. Only a few superior double rooms and our suites has got bathtubs.

"Lovely Hotel in a great location"

5
14/10/2015

Hotel was very nice and in a great location. The train journey from the airport was very straight forward and the hotel is very easy to find from the station. The breakfast was very nice with attentive staff. Very convenient for Tivoli Gardens. We took advantage of the free shuttle to the Carlsberg brewery which was very interesting and we enjoyed the beers which were included with the ticket. Copenhagen has always been a place I wanted to visit. I did find it very expensive but I knew this before we went. We booked our tickets for Tivoli Gardens before we went and got a good deal. I recommend the AI ticket so you can enjoy the rides with out worrying about costs.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. It is nice to know that you had a wonderfull stay, and that you enjoyed Copenhagen.

"In the Heart of the City"

4
14/10/2015

We stayed for three nights in this very pleasant hotel, which is conveniently located within walking distance of many of Copenhagen's wonderful attractions, including the central train station, making arrival from the airport very easy and efficient. One thing we always look for is an included breakfast buffet, and the breakfast at this hotel truly satisfies and offers many wonderful choices. (I just wished I could also pack a lunch from the wonderful choices.) Some reviewers talk about the strip club next door. Well, we didn't even realize it was there until our second day out walking, so don't worry about that. Our room overlooked what I think are apartments and a playground, and although that was noisy with children in the late afternoon, there were no problems once night arrived. My only complaint is the quick recommendation of the desk clerk to dine at the next door Danish restaurant, which actually deserves a separate review, but I shall only say that the waitress was very rude and dismissive, the prices are sky high, and no sharing of plates is allowed. With the huge serving portions, we really wasted a LOT of food. Another plus for the hotel is a charming central garden area, which would be very pleasant in the right weather conditions.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for writing a review here at Trip Advisor. I am pleased to know that your stay met your expectations. Normally our guests are happy with the next door restaurant, but we will pay more attention in the near future to see if your visit was a one-time experience.

"Great location"

4
11/10/2015

The Hotel Hebron has a good location next to the railway station and close to Copenhagen city centre. It takes 20 minutes with train from Kastrup Airport into the central station and then a 3-5 minute walk to the hotel. The rooms a nice and clean. The breakfast is very good

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thanks a lot for your recommendation here at Trip Advisor. We hope to see you soon again.

"Great location, clean rooms,bountiful breakfast"

4
08/10/2015

We stayed here two nights in late August. Our room was clean and comfortable and faced the interior court. The bathroom was fully modern. Air circulation was minimal but the windows can be opened to make up for it. Staff was friendly and helpful. Wifi was free and worked well and several computers and a printer were also available in the hotel's sitting area. The breakfast buffet had everything you may want or wish for and ran very efficiently. We took the train from the airport to the Central station and from there it is an easy 5 min. walk to the hotel. There is a bus stop less than 100m from the hotel. That is were we were able to take the bus to the Frihavnen Cruiseport (Bus 26 connecting to Bus 27 to Orientkaj). Next door to the Hotel is the Frk Barnes Kaelder restaurant which serves traditional danish food and is reasonably priced by Copenhagen standards.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation both fore our hotel ,and the close by restaurant. It is nice to know that you enjoyed your stay, and we hope to welcome you again next time you visit Copenhagen.

"Great base for a visit to Copenhagen"

4
06/10/2015

We stayed at the Hebron for 4 nights and loved every minute of it, the staff were great and the room was very comfortable, we looked extensively before we arrived at Copenhagen for a good place to stay, we even have family in the area that checked it out for us. The location was great and the complementary breakfast was one of the best of our trip, we were in Europe (9 countries) for 6 weeks. I know how important a good place to stay is, believe me, you wont be disappointed with this place. The only let down was one that you will strike everywhere in Europe, that's those annoying smokers that seem to be allowed to smoke everywhere.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your recommendation here at Trip Advisor. It is nice to hear that you had a great stay. We are indeed a 100% non-smoking hotel, but in our outdoor courtyard it is allowed to smoke.

"Good value for money"

4
05/10/2015

We booked hotel on the recommendation of a friend, based on two things -- 1) proximity to the train station and 2) breakfast included in the price. It was a good recommendation and it literally was around the corner from the train station. Given that food is expensive in Copenhagen, the breakfast was really a plus. Not only was it included, but I must say, it was an excellent breakfast -- nice dining room, expansive selection of options in the morning - fruits, veggies, cheese, pastries, cereals, eggs, hot sausages, etc. Something for everyone. My only complaint was that our room faced the street and we happened to be there on garbage day, so we were awoke early in the morning to the clattering of trucks and bins being emptied. When booking, I would suggest you ask for a room that faces the interior courtyard. The room is adequate & bathroom was good -- nothing fancy, but this is Europe. Added bonus was that this hotel was in walking distance from just about every attraction in Copenhagen. Good value for money.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that our hotel was recommended to you, and that you enjoyed your stay. It is true that all our rates includes breakfast, and that we try to have a varied and delicious buffet.

"Nice hotel"

4
02/10/2015

Room was nice staff was very helpful. The number of restaurants in the immediate area was a little thin but quality was good. We liked this hotel and would go back. Be careful to ask for the room size some are pretty small.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. I am pleased to hear that you enjoyed your stay, and that you found our staff friendly and helpfull.

"Great place to stay in city centre"

5
30/09/2015

Very helpful staff. I was ill one day and they looked after me and let me stay on in the room, and made me a late breakfast. Lovely courtyard. Comfortable single room, small but well designed. good lounge.

Birgitte M, Front Office Manager at BEST WESTERN Hotel Hebron, responded to this review
Thank you for your review here at Trip Advisor. We hope you are well again. We would love to welcome you back soon again.