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Best Western Plus Le Canard Sur le Toit

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58 Chemin de la Salvetat, Colomiers, 31170 France
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PHONE : +33 561303783
3.5 / 5
245 Reviews Tripadvisor
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Hotel advantages

Playground
Swimming pool
Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Elevator
Free Parking
Free Wifi
Multilingual staff
Restaurant on site
Room service
Coffee maker
Hair dryer
LABEL_BONNE_TABLE
LABEL_ANIMAUX
The strong points

Description

Set in a garden of some ten acres, the Best Western Plus Le Canard Sur le Toit, Colomiers, France, sits a short drive from the Toulouse ring road and Blagnac airport, with an outdoor swimming pool and a sunbathing terrace in summer and a restaurant serving generous local cooking. Breakfast is a continental buffet of sweet and savoury choices alongside regional dishes, and the green, garden setting keeps things calm and restful just outside the city. The quiet grounds make an easy base for work or a break. Toulouse, the rose-pink city of brick on the Garonne, lies close by, home to the great basilica of Saint-Sernin, the riverside quays, and the aerospace works that built Concorde and the Airbus, with the Canal du Midi threading east toward the Mediterranean. After a day in the city or out among the Airbus hangars of the suburb, the garden is a welcome place to return to.

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Customer reviews

Travellers choice
Tripadvisor
3.5
based on 245 guest reviews
Excellent
71
Very Good
86
Average
28
Poor
26
Terrible
34
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Apperas shut down with not staff"
Luemoo, 08 Septembre 2021

We arrived in good time on a weekday afternoon and after my eyes had adjusted to gloom espied a receptionist hiding behind her screen. Zero welcome. Went through the usual yes, we have a reservation, name and covid check. Went to the room and fair play they are OK and clean. Decided to have a drink around 6:30 but the bar was closed - service from 8 - 12 apparently. Wandered across to the restaurant which was shut as was the 'pool bar' This place has the air of an out of season amusement park which was overdue and make over. The restaurant had very little to offer a vegetarian and was heavily loaded with duck in every conceivable form. Reminiscent of the two Ronnies Rook Restaurant sketch. If it wasn't duck then it was available with foie gras sauce........ We went out for dinner, since there was no outside seating area for a drink, no staff to serve one and the bar was closed. On our return around 9, the lights over the bar were on, but none in the actual room and no customers, yet there quite a few cars in the car park. I've watched too many episodes of Ozark; was this a money laundering operation for the mob.........?

"Very disappointing"
U298EVjaneh, 08 Mai 2019

The room in terms of size, cleanliness and decor was perfectly fine. Staff on the front desk pleasant. I thought the overall appearance of building tatty and the gardens from the limited view I had needed attention. My main issue was the food, or rather the lack thereof. I arrived on a Sunday afternoon staying for one night. I was informed that the restaurant did not open on a Sunday and other than a KFC or MacDonalds (neither inspiring choices for a non meat eater) were the only options. ( I considered taking a taxi to Toulouse but judging by the cost to get from airport to Colomiers that was not a reasonable option). Breakfast the next day was miserable. Choice of 3 uninspiring cereals, a bread roll and two dried out pastries. I had to ask the guy on reception to get me milk, for the cereal,and bread for toast once a toaster was produced.

"Good value for money and very interesting restaurant"
catullevirgile, 04 Novembre 2018

This hotel is good value for money; nice rooms and good service. What merits special mention is the restaurant that serves clients of the hotel but also clients from "outside"; it is not really gastronimic, but it has all the potential.

"Working trip"
Grigs27, 21 Octobre 2017

Hôtel was ideal for my trip but be warned that it is in an industrial zone but not far from the airport. The personnel were very friendly and the room had a large bed and walk in shower. We had dinner at the restaurant which was very good with lots of duck on the menu... of course! Large portions, even in the menu. We had a lovely evening.

"Nice hotel near Toulouse"
Lars N, 06 Août 2017

This hotel is close to Toulouse and the hotel is located in a quiet area and have lot of parking in front of and behind the hotel. Friendly and helpful staff. Nice breakfast buffet. Much space in the room.

"Enjoyable three night stay"
Bpbp2, 05 Novembre 2016

A nice hotel with friendly, helpful staff. The rooms were well appointed with a clean, modern bathroom. The beds were really comfortable. Had breakfast twice which was ok; good selection of pastries and bread. Lovely grounds much not much else around it. The hotel is quite a way out of the city. It cost 35 euros each way in to Toulouse.

"Good place for lunch."
MilesCF, 25 Avril 2016

The Canard sur le Toit is a restaurant in an old farmhouse next door to the Best Western in Colomiers. There are well-priced three-course lunch menus, pleasantly prepared and topped off with very civil and discrete service.

"One night stay on way back home"
sueandallan2016, 27 Mars 2016

Found the hotel to be nice clean & tidy, reception staff very helpful. Used the restaurant and found it to be very good and very popular though a little expensive All in all a good place to stay away from Blagnac airport

"Bland and competent business hotel"
HGJohn, 18 Octobre 2015

I was in Toulouse for a conference and wanted somewhere in Colomiers within walking distance of the venue. This place fitted the bill even though the room rate was a bit higher than I really wanted to pay. The hotel is situated in the middle of a sprawling mess of retail and light industrial units so the location is ideal for visiting business people, definitely not the tourist crowd. I went for a couple of morning runs and to be honest I was hard pushed to know that I was in France. If a McDonald's or KFC within walking distance floats your boat, then it's ideal. The hotel itself is just a box that they have tried to make look local by adding a red tiled roof and a few cypress trees. To say that it looks out of place is an understatement. A modern building would have fitted in much better. Having said all that, the room was spacious, clean and modern with a bath, separate shower and separate WC. The bed was enormous and comfortable. The free wifi was fast and reliable, too. The dining room seemed to be closed on my first night so I went out for a walk and finding nothing local ended up at McDonald's. However, the following morning's continental breakfast was very good indeed. It was buffet style and you could eat as much as you wanted. The pastries and bread were fresh and extremely tasty. There were scrambled eggs and bacon available as a hot option. Coffee was produced by one of those fancy bean to cup machines and was perfectly acceptable. The staff were very polite and helpful, even heading off to the local electrical store when I realised I'd forgotten my plug adapter. My total bill came to 334eu for two nights (I hadn't realised that breakfast wasn't included in my rate) which I thought was a bit steep. However, if you want a quiet well appointed and modern hotel with good wifi and comfortable beds then this might just be the ticket.

"Clean, brand new hotel, close to airport, need car"
CharlieFrance, 30 Septembre 2015

I stayed at the Canard sur le Toit for five nights and slept very well every night. Rooms were very modern and clean. Staff were friendly and helpful. Breakfast was good. Tested the restaurant, the duck was amazing. Swam in the outdoor pool. I would recommend paying the 10 euros extra per night for a superior room situated far away from the busy main road. You need a car to get this hotel.

"Not a pleasant experience"
Alan K, 07 Août 2015

We did not get off to a good start when the receptionist told us the restaurant was open when in fact it was closed for 5 days. This was not apparent from any of the websites we looked at. It turned out she meant the poolside bar which by no stretch of the imagination could be called s restaurant. The hotel was virtually empty which may account for the poor breakfast on the first morning. On the second morning the breakfast was even worse with a very much reduced choice and what there was was covered in flies. We complained but the one member of staff on duty was not at all helpful. On checking out I asked for the cost of the breakfast to be deducted from our bill but was told this was not possible so I refused to pay at all. Still in discussion with Best Western about this. In addition to the above the shower cubicle in our rom was very poorly designed and it was impossible not to soak the bathroom floor generally which made it a dangerous skating rink. We were not intending to complain but the fly strewn breakfast on the last day was the final straw. We stay at Best Western a lot and although some hotels are better than others generally the standard is high. We are currently touring France and staying at some 8 to 9 Best Western hotels. So far, either exception of this hotel they have all been excellent. I think Best Western need to look carefully at whether they want this hotel to continue operating under their name. If do then many improvements need making not least of which is having insect proof covers over the breakfast food.

Owner Response, 07 Août 2015

Dear Mr. Kendrick, On behalf of our entire team, I would like to apologize for not exceeding your expectations. At BEST WESTERN PLUS Le Canard sur le Toit we strive every day to provide a superior customer experience. I am sorry we weren't able to do that for you. We will use the feedback you gave us to implement improvements to ensure we provide a better experience in the future. Our breakfast service wasn't able to satisfy your needs. Please note that we are working on improving quality and presentation of items. We ask you also to please understand that we are not able to agree with a client refusing to pay for the entire reservation. We work hard to give our customers the best service. Because we did not provide you with the service you deserve, I will authorized an immediate credit to your credit card account in the amount of 60€ for the breakfasts (2 breakfasts per day at 15€ each). Best regards, Service Réception BEST WESTERN PLUS Le Canard Sur le Toit

"Enjoyable stay"
Angelo S, 12 Mai 2015

I stayed for two nights. The room was spacious, clean and modern furnished. Stylish bathroom. Breakfast offers everything you need for a perfect start in the morning. Restaurant nearby. Hotel is close to the main road. A lot of traffic also during the night.

"Quack quack"
Adam B, 14 Décembre 2014

Perfectly good hotel for business. Pool looks like it would be lovely in summer. If you like to eat duck this is the place for you. I loved the scrambled egg with duck fritons for breakfast. Nice selection of duck dishes for dinner too.

"Great food quality"
ET1962FR, 24 Juin 2014

This hotel is an "average Best Western"... Nothing extremely surprising in the rooms and the breakfast can be quoted as poor. The reception is just ok, and the overall cleaning of the common spaces is also not so good. But, and there is a but... The restaurant is excellent. The quality of the food on one side, the manager of the restaurant taking care of the visitors on the other side is excellent.

"Don't let the industrial estate put you off!"
Lesley Philippa S, 06 Septembre 2013

A hotel in the middle of an industrial estate? How awful does that sound? Well, do not be put off! You will find a delightful historic manor house (now the hotel's restaurant), a modern and comfortable hotel, super swimming pool with a bar/café serving your needs as you take in the rays, a fitness room, wifi and spacious grounds littered with benches and fountains in which to wander. The staff were delightful and very helpful. The food in the restaurant was delicious with local and fresh specialities. A surprising gem of a hotel.

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Is breakfast included in the rate?
julie
Julie
Best Western assistance
You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
I think I'll arrive outside the stated hours. Will I still be able to check in?
julie
Julie
Best Western assistance
Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
Are pets allowed?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to set its own pet policy. Their pet conditions are shown on the hotel page.
How do I book a free night using my Best Western Rewards® loyalty points?
julie
Julie
Best Western assistance
The number of points required to book a free night depends on the hotel chosen.
To enjoy a free night using your Best Western Rewards® loyalty points, log in to your loyalty account.
When booking, if the hotel shows available, bookable rooms, the number of points required will be displayed.
If you can't find the information you're looking for, contact our reservations centre on 0805 08 08 58 (free call from a landline in France).
Can I pay with Chèques-Vacances?
julie
Julie
Best Western assistance
Each Best Western® Hotels & Resorts property is free to accept or decline Chèques-Vacances as a means of payment. For more information, please contact the hotel directly. Contact details are available on the hotel page or in your confirmation email. You can also find properties accepting these vouchers on the ANCV website.
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