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Best Western Montecristo

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Avenue Jean Zuccarelli, Bastia, 20200 France
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PHONE : +33 4 95 55 05 10
4.5 / 5
184 Reviews Tripadvisor
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Hotel advantages

Air conditioning in the hotel
Buisness Plus equipment
24/7 reception
Elevator
Fitness center
Free Wifi
Multilingual staff
Charge Applies For Parking On Premises.
Restaurant on site
Hair dryer
Iron and ironing board
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The strong points

Description

A short walk from the harbour and the lively old town, the Best Western Montecristo, Bastia, France, sits close to the shops, restaurants, and the characterful Mediterranean quarter around the old port, an easy base for the historic monuments and the bustle of the city. Renovated in 2021, this three-star hotel keeps comfortable, air-conditioned rooms with cable television and free Wi-Fi, a meeting room and business corner off the lobby, and an on-site grill restaurant, with EV charging points in the car park. It welcomes dogs by prior arrangement, and a multilingual team keeps the service warm and personal. Bastia is the spirited northern gateway to Corsica, its old port ringed by tall ochre houses and baroque churches, with the wild Cap Corse peninsula stretching north and the beaches of the eastern plain close to the south. From the quayside cafes, the fishing boats and the mountains beyond set the island's unhurried tone.

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Customer reviews

Travellers choice
Tripadvisor
4.5
based on 184 guest reviews
Excellent
119
Very Good
48
Average
10
Poor
7
Terrible
0
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
"Top Notch"
OntarioTraveler1, 16 Octobre 2025

We initially booked a suite at this hotel for our first night in Corsica and loved it so much that we reserved another room for our final night as well. When our travel plans changed and we returned to Bastia a day earlier than expected, we decided to book an additional night. However, with separate reservations, we were hoping to avoid the hassle of switching rooms and having to check in and out. Exhausted and a bit on edge, we arrived at the hotel — and that's when Rares stepped in. He quickly understood the situation, managed to secure the same room for the entire stay, and followed up over the next few days to ensure everything went smoothly. His professionalism and attentiveness truly made a difference; he is a real asset to the hotel. We highly recommend staying here. After enjoying delicious meals in the city center and by the port, we didn't mind the uphill walk back — it was a perfect way to end the evenings.

Owner Response, 16 Octobre 2025

Dear Guest, Thank you very much for taking the time to share your detailed and thoughtful feedback following your recent stay with us. We are truly delighted to hear that you enjoyed your initial experience at our hotel so much that you chose to return for both the end—and eventually the extended part—of your trip. Knowing that our establishment contributed positively to your time in Corsica means a great deal to us. We are especially pleased that our colleague was able to assist you during a stressful moment and ensure a seamless and comfortable stay. His professionalism, attentiveness, and care reflect the values we strive to uphold every day. Rest assured, your kind words have been shared with him and the rest of our team—such recognition is always deeply appreciated and motivating. We're also happy to hear you enjoyed discovering Bastia, and that even the uphill walk back to the hotel became part of the charm of your evenings. We sincerely hope to have the pleasure of welcoming you back in the future. Should you need any assistance or have any special requests for a future stay, please don't hesitate to contact us directly at +33 (0)4 95 55 05 10. Once again, thank you for your trust and recommendation. Warm regards, Maja 1ère de Réception Best Western Montecristo Bastia

"Happy with our stay here."
Alastair F, 27 Septembre 2025

We enjoyed our stay here. One of the reasons for picking it was the easy and secure onsite car parking, but that did mean we were situated a longer walk from the port and old town than we might otherwise have preferred (but we knew that when we booked it). That aside, the hotel itself is good quality, with an imaginative and refreshing decor, nicely furnished and friendly staff. We were upgraded to a large room on the 4th floor with a huge balcony with views of the town and sea so were very happy with that. Although the hotel is positioned by a busy junction, there was no disturbance from the traffic. All in all, a good hotel at a reasonable price.

"Really excellent hotel"
traveller_constant, 22 Septembre 2025

We stayed one night and were very impressed by this hotel, especially as it is a 3* establishment. I've rarely had such a consistently excellent experience even in 4 & 5 star hotels. We had a welcome email before checking to check our room preferences, all of which were met. The hotel seems almost new, decor etc to a high standard throughout and our room was very quiet. Staff were consistently lovely and very helpful. We hadn't planned to have dinner at the hotel but there was a severe rainstorm so we couldn't go out. Food and service were excellent. Breakfast was outstanding. There is a small parking garage for €8 per night, well worth it as the nearby street parking gets full. Be aware hotel is at the top of a hill - it's only 20-25mins walk to centre of the city but it's steeply uphill on the return. 20-25 min drive to the airport. Highly recommended

"We enjoyed the stay but food and bar need better management"
Alan L, 16 Septembre 2025

The hotel was pleasant, rooms good and staff helpful. However the bar wasn't well stocked, no gin, and food offered at breakfast and evenings was uninspired, basic. As a result we ate elsewhere for 8 of our 9 day stay.

"Unprofessional Staff – Booking Cancelled 24h Before Arrival"
MikhailFomin, 16 Août 2025

I am a Best Western Gold loyalty member, and I have never experienced such an unprofessional situation in any hotel. My booking (via Booking.com, Best Western Montecristo-Bastia, 16–17 August 2025) was cancelled 24 hours before arrival. The reception contacted me by phone asking for my email to send an external payment link. I insisted that I had already provided all required details through the official Best Western e-concierge system. At first they denied receiving any messages, but later Pier-Luis admitted they had simply missed them. Still, he told me that “anyway it is too late, we already have no rooms left.” The interaction with Pier-Luis was very unpleasant, defensive, and dismissive. What frustrates me even more is that the reception seems very active in replying to online reviews about this cancellation but not in actually resolving the issue when it mattered. This was the first time in my long experience with Best Western that a reservation was cancelled in such a way, and I was forced to book last-minute at another chain. I sincerely hope Best Western will take action, because this type of treatment damages the reputation of the brand. My advice: avoid this hotel, even if you have had good experiences with other Best Western properties

Owner Response, 16 Août 2025

Good Morning Sir Fomin, I am sorry to read your feedback. I took the time to review your booking. You have booked a prepaid rate with restrictive conditions on July 14th, yo could change or cancel your booking until 7 days befor your check-in date. So on August 09th, my team send you the secure link to proceed with the payment as the procedure required. Then the team made several reminders unsuccessfully. A confirmation by e-mail has been send to you, and it was explain the conditions of your Booking (preayment asked 7 days before check-in), so, in fact, without payment we have asked the cancellation to Booking.com. It would be impossible that you didn't get all theses informations during several days. We are sorry for the disconvenience but you will understand that our politic is based on the application of our terms of sale for all our reservations. Sincerely, Celine Cano The Manager

"a place to stay"
Carl B, 28 Juin 2025

From check-in to check-out everything went very fine also thanks to the charmante receptionist Maya. Luckily we had a parking slot the hottest day in the year waiting for the ship to bring us home

Owner Response, 28 Juin 2025

Dear guest, Thank you for choosing our hotel for your trip to Bastia. Your satisfaction is very important for us and we value your feedback. We hope you will come back soon, Sincerely

"Three star hotel with five star customer service."
allancsn, 27 Juin 2025

A three star hotel with five star staff. Yes it's a chain hotel. Yes it at the top of a hill - but then Bastia is all hilly. But the staff and their enthusiasm just lifts this experience. They greet you with a warm smile , they'll give you their best, they'll go the extra mile just because they care. This was our pre go home hotel after a stay in a five star resort hotel and to be honest I'd lift the entire team from here to there. The room was clean and spacious - the air conditioning a little weak for the space but it was good value all round. This is an unpretentious hotel that delivers old school customer service. Others should send their staff here to see how it should be done.

Owner Response, 27 Juin 2025

Dear guest, We are very glad and proud about your comment. Your satisfaction is our best reward and all our teams are very happy to read your message. We hope you will come back and see us soon, Sincerely,

"Lovely week at the Hotel Montecristo-Bastia"
_christinamann, 14 Juin 2025

Very pleasant Hotel with friendly professional caring Staff! We had a lovely room with an excellent En-suite with a very good Shower ! The Towels and Bedding were changed frequently. Breakfast was plentiful with Fresh Fruit, Continental breakfast and also cooked items. If we were in Bastia again we would not hesitate to stay at the Best Western Hotel 👍and hope that the lovely lady serving at Breakfast is still there plus the great Staff on Reception!

Owner Response, 14 Juin 2025

Dear guest, Thank you for sharing your opinion about our property. We are glad to read your satisfaction and we hope you will come back and see us again soon. Regards

"Good modern hotel near the centre"
traveller1968, 10 Août 2024

Very good overall. Pros - Easy access by car - Secure parking (€5 per night- book in advance). Not all spaces are in the indoor garage. Although we'd booked parking in advance we were told the garage was full and were given a place in the outdoor car park. - Clean and modern. Nice bathroom and good towels. Cons - A bit of a hike on foot to and from the centre with a steep hill on the way back. It's also a tedious walk past government buildings rather than a scenic stroll. - Not much storage for clothes in the room like shelves and drawers. - The bedding is too heavy and warm for the summer even with the aircon going.

"Great location and Staff"
john b, 30 Juillet 2024

Great easy access underground carpark. Ideal for motorbike or cars. Roomy restaurant, good food, and terrace. All staff friendly and helpful. Near enough port so handy arriving by and leaving by ferry. Booked in for one night stayed two and then a further night when we were leaving Corsica. I wouldn't even bother looking for an alternative in the future.

Owner Response, 30 Juillet 2024

Dear Guest, Thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"Wonderful hotel"
jennie724, 02 Juillet 2023

Great place to stay in Bastia, a short walk down the hill to the centre of town. Hotel is very clean and modern, and feels very luxurious. Staff are helpful and really helped to accommodate our honeymoon request. Breakfast was a great selection of hot and cold food and we would recommend. Room lovely and clean, great air con and even had a kettle and tea/coffee. Bathroom was big with shampoo/shower gel and a large walk in shower. Would definitely recommend and we will return next time we are in Bastia.

"Fantastic experience - Thank you to the staff!"
Claiyee, 28 Juin 2023

Rooms were modern, thoughtfully appointed, and tastefully furnished. Our family of four got 2 connecting classic rooms. The best part was definitely the staff. So professional, so efficient, so helpful, and very kind, especially to the children. They were always 2 steps ahead - eg asking if we needed dinner in the downstairs restaurant, giving a small gift to the children to occupy them at breakfast, and asking if we knew where to park. We will be back in Bastia in a week and staying at the Best Western again. Highly recommend this hotel.

"More than ⭐️⭐️⭐️ feeling!"
christingeorgi, 01 Juin 2023

The view from the highest floor (room) is amazing! Comfy bed and Restaurant. Love the details, colors and furnitures too! A whole cabinet is in the room full of dishes and cutlery in case needed. Great ambience, kind staff (though language was a bit barrier), and delicious Breakfast! Oh, and cleanliness is Top! :)

"Good hotel, lousy restaurant"
1aatoulon, 07 Octobre 2022

About 20 minutes walking distance to town center. Room clean and reasonably sized. Quiet (room no 06). Do not eat there, half of the dishes were not available. Our choice (fish and Burger) turned out to be completely overcooked.

"Very good choice in Bastia"
Andrei S, 20 Septembre 2022

I come to this hotel for the last 14 years and I only saw it improving (rooms, lobby and the restaurant). Can be a bit noisy from street traffic, but all in all a very good choice in Bastia. I can recommend it without hesitation.

"A fantastic hotel"
rasraziel, 20 Août 2022

We stayed in this hotel for 1 night from August 19th - August 20th and booked 1 double and 1 single room. The hotel is a 3 star but we felt we were in a 4 star hotel. It's so modern and beautiful. The rooms are great, spacious and comfortable. The AC is powerful. The staff is amazing. The breakfast is superb. This will definitely be the hotel we stay at in the future if we decide to go to Bastia again.

"Good stay in Bastia"
V8619URcristinav, 13 Août 2022

I booked one night in Bastia. The room was very clean and comfortable. The bed was good, there was air conditioning and good WiFi. The hotel also has a private parking upon payment. You can also park free along the road. The hotel is very close to the harbour. The breakfast was very good even though a little bit too expensive, at least for me. All in all, I recommend it for spending time in Bastia.

Owner Response, 13 Août 2022

Dear guest, Thank you for sharing your opinion about our property. We are glad to read your satisfaction and we hope you will come back and see us again. Sincerly,

"The very best choice for Bastia"
jannekeamsterdamxx, 01 Août 2022

We arrived with our sick daughter from the boat. The staff was super friendly and gave us a studio where we could already enter at 9.00. Everybody wasreally nice. The studio super clean with fantastic beds and a great bathroom. Also airco which was needed cause outside it was 35 degrees

"Excellent WiFi, shower and breakfast"
charliesU224AJ, 06 Mai 2022

After several traditional hotels with poor WiFi and handheld showers over baths, the Best Western is a 'breath of fresh air'. Service was good. Excellent, extensive breakfast. And we got a late check-out before our early-afternoon ferry.

"Nice and clean stay"
EvelienV439, 20 Août 2021

Nice and clean hotel, covid-proof and fresh buffet style breakfast. Friendly staff. 15 minute walk from de city center. One of our better stays in a hotel in Corsica. We used the parking garage off the hotel for 15 euros/day. Best to reserve in advance

"Great stay"
Nicolas M, 17 Août 2021

We just stayed for one night at our arrival in Corsica and had a surprisingly pleasant stay. Hotel was recently refurbusihed and is nicely decorated hotel. Staff is kind and willing to help. The breakfast is amazing, the best one we had of all our holidays.

Owner Response, 17 Août 2021

Dear, guest Thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. We appreciate your loyalty to our brand. Sincerely,

"Good choice for me"
Jackie G, 27 Octobre 2019

This may not be right in the centre of town but it really is only a 15 minute walk. There is a local bus also. If you are looking for right in the centre and not up for a 15 min walk this may not be for you. The room was great and had everything I needed and all the staff were very helpful. If you have a car I would recommend booking the hotels car park as there are lots of offices around here and there's big competition for the street parking places. Very happy with my choice and definitely recommend.

Owner Response, 27 Octobre 2019

Dear guest, Thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"Short stay before leave the island"
915norbertb, 25 Août 2019

The staff as very helpfull, even our ferry was start early morning and they wait with breakfast even if it was 05am in the morning. Thank you for your kindless. The locationof the hotel is easy to reach the port side of the city of Bastia.

"-"
annemariemcm, 12 Juillet 2019

We stayed 1 night at the Best Western hotel and left with a smile on our faces. Both Madeline and Noureddine gave excellent customer service! We even decided to return later on in the week. When we arrived after having a long journey we decided to order something from the restaurant. There was a party happening which resulted the waiters being slightly stressed out. Noureddine helped his colleagues out by taking food/beverage orders. We think he deserves recognition for this. We look forward in visiting the Best Western once again in the future!

Owner Response, 12 Juillet 2019

Dear guest, Thank you for staying in our Best Western Hotel. Your business is very important to us and we value your feedback, we are glad to read your satisfaction especially with Noureddine welcome. We hope you will come back and see us again soon. Sincerely,

"Very nice stay in Bastia"
lrosenth, 03 Juillet 2019

After arriving at 19h on the ferry, it was a short trip to the Best Western in central Bastia. Its a nice hotel that features everything you need. Modest but very clean, nice roos and a very nice staff. The hotel is very calm! They have a closed parking garage which we appreciated a lot. The attached restaurant served standard but good food. We highly recommend this hotel for a stay in Bastia

Owner Response, 03 Juillet 2019

Dear guest, Thank you for sharing your feelings about your recent stay in our hotel. Your business is very important to us and we value your feedback. Indeed, by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and visit us again soon. Sincerely, Marie-Pierre Responsable Réception Best Western Bastia Centre

"Good choice in Bastia !"
db0710, 29 Mai 2019

This hotel is a 15 minute walk to downtown Bastia. Be careful for some reason the GPS makes you drive around in circle even though it is straight up the street . Nice rooms . Indoor and outdoor (gated ) parking . They have a good selection breakfast buffet I believe it is 12 euros . Easy location to get in and out of Bastia .

Owner Response, 29 Mai 2019

Dear guest, Thank you for sharing your feelings regarding your recent stay in our property. Your feedback is very important to us. Indeed, by telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience to you and other guests in the future. We hope you will come back and visit us again soon. Yours sincerely, Marie-Pierre Responsable Réception Best Western Bastia Centre

"I would pass"
Montrealonthego64, 12 Mai 2019

This hotel is not in a great location and the room are not great, carpet and very basic bathroom that made me dizzy! The hotel staff is not welcoming and it is a bit far to walk to the port with a hill to climb up and down everytime you need to go back to your room. A lot of fast moving traffic in front of the hotel so quite noisy if you have a room facing the street.

Owner Response, 12 Mai 2019

Dear guest, Thank you for sahring your opinion concerning your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"City Visit Bastia"
Chris S, 17 Septembre 2018

The Hotel was well placed in the city center. Friendly staff, room was comfortable and had a large terrace. We were very lucky and found a parking spot around the corner. Street parking was free and we did not have to use the paid hotel parking. A definite bonus was the little mini-bar fridge in the room. These are not common in Corsican hotels. The nearest beach was a 20 minute walk away.

"Perfect location to catch an early ferry to France with secure Ferrari freindly parking"
mlewis457011, 06 Septembre 2018

Great location in Bastia if you need to catch an early Ferry. Has great secure Ferrari freindly parking (you do need to book this in advance). Plenty of workers type bistros for lunch within a couple of minutes walk. These however close in the evening however no big deal as it is only a 15 minutes walk to the centre. It is however up hill all thec way back.

Owner Response, 06 Septembre 2018

Dear guest, Thank you for staying in our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"Up on the hill"
Sandra M, 03 Septembre 2018

A good 20 minute walk from the ferry terminal up a steep hill.A ten minute walk from the train station. Receptionist on arrival was very helpful. Room was comfortable. One big failing hot water connected to cold water outlet in basin. Do when you turned the cold water on you hot water burning your fingers which would be quite dangerous if a child had of used the tap. When we advised the receptionist she said it would be fixed which it wasnt. She showed no sympathy and there was no apology from her. It still wasnt fixed by by the time we left the next day. This is why we gave it three stars.

"That's a good choice!"
Claudia P, 13 Août 2018

I have to admit that it wasn't like "Love at first sight ", but once we got to know the place, the staff, I simply felt like home. The room was cleaned properly, the receptionists were kind and helpful, breakfast was pretty OK. The only thing I didn't enjoy that much was probably the location, I mean it was only the fact that sometimes I didn't fancy that walk back to the hotel when it was too hot. The hotel isn't that far away from downtown, but it's summer time and that says it all. All in all, we had a really nice stay, it really seems that they want to provide a good service to the people and that's something to be appreciated. Thank you!

Owner Response, 13 Août 2018

Dear guest, Thank you for sharing your feelings about your recent stay in our hotel. We really appreciate your feedback and are glad to read your satisfaction. Looking forward to seeing you again soon, Warmest regards, Marie-Pierre Hôtel Bastia Centre***

""Americanish" on European island"
Endre P, 12 Août 2018

The hotel is nice, comfy for business, but not really for family vacation. In case you have a rental car and a access to the open terrace on the third floor you ca fit your family here for a vacation. The rooms doesn't have a terrace and no fridge in the room. But again in case you ask, you will get help from the staff and you will be sorted out with ice and fridge from the bar. The personnel is nice and very helpful if they understand what you need. The breakfast was good, but missing in variety, (more involvement/ creativity from the staff will be necessary ) especially if you stay longer. Location is good for fit people, close to the center but in hot weather is a struggle for less fit/ older people if you return to the hotel. Overall excellent for businnes and with personal improvements(rental car, help from the reception/bar ...) good for family vacation.

Owner Response, 12 Août 2018

Dear Mr. Pal, Thank you for this excellent notation and valuable comments. We are happy to read your general satisfaction and look forward to seeing you again soon, Warmest regards, Marie-Pierre Hôtel Bastia Centre***

"no local atmosphere, but excellent confort !"
dominique v, 08 Août 2018

if you're looking for a typical Mediterranean atmosphere, you'll be disappointed for sure. but if you're looking for a very confortable, clean, AC, modern (and still very welcoming!) place to stay in Bastia, you found the right spot! oh, and you pet will be welcomed too!!

"Struggled with big group"
glosvelo cyclin... p, 25 Juin 2018

I can't knock this hotel as they catered for us with all other options exhausted. Our group is big and once again after several reminders yet another hotel out of beer within an hour of our arrival. Only the very expensive stuff left but no bartering on the price considering our spend was nearly €4000 in total. Food, rooms, and service were good, hotel what you'd expect from Best Western but something wasn't quite clicking. Maybe a recent renovation disturbed the karma. Town centre a 10min walk but incline is fairly steep. Bastia is a typical island port town, busy and vibrant... Good parking under hotel and reception staff very helpful throughout our stay. As a group that has spent an awful lot of money over 20 years cycling in France, there seems a touch of complacency creeping in as highlighted at this hotel. Recent trips to Spain and Italy have exposed that. For an individual or small group this is the perfect hotel...it's quiet location ticks a lot of boxes. For a big group it just didn't quite hit the spot after 120miles cycling across the island from Ajaccio

Owner Response, 25 Juin 2018

Dear Mr. Phelps, Thank you for sharing your feelings about your recent stay in our hotel. We deeply value your feedback; by telling us indeed what you liked about your stay and also what you disliked, and how we can improve, you help us delivering a superior experience to you and other guests in the future. We hope you will come back and see us again soon. Yours sincerely, Marie-Pierre Responsable Réception Best Western Bastia Centre

"Excellent!"
Xenia_Serene, 22 Mai 2018

We stayed here for 4 nights in the end of May during our 10 days' trip to Corsica. Our room was spacy enough, very clean with comfortable bed and shower. Wi-Fi was supergood. Personnel is friendly and helpful - nothing to complain. The Hotel is located on a small hill in 10 minutes' walk from the city center. It was not a problem for us, but if you are not in fit, it's better to rent a car. Also, our room (#303) had a road view, so it was a bit noisy, but it was bearable. As for the breakfasts, yep, it's 11.50 EUR per person, but they are so plentiful and tasty that you won't find anything better at the same cost, believe me. It was a very good stay and I would rate Best Western as a 4 stars hotel.

Owner Response, 22 Mai 2018

Dear guest, Thank you for sharing your impresions about your recent stay in our property. Your satisfaction is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We appreciate your loyalty to our brand and hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, Marie-Pierre/ Réception

"Mediocre"
Travelsgirl93, 05 Mai 2018

Spent two nights. Below are my observations: Clean Helpful, English speaking front desk staff Good sized room and bathroom Sink had problems draining Toilet ran all the time WiFI required repeatedly logging on Ground level room on second night smelled terrible, like automotive fumes. I was grateful to wake up the next morning. Restaurant had only one person serving tables and struggled to take care of everyone. Limited menu and was out of pizza FYI, location is not in the center of tourist area and involves a walk up/down a hill. No restaurants open nearby in the evening. You must walk to the tourist zone. Parking is an extra charge. 5 euro per night in the surfaced lot.

Owner Response, 05 Mai 2018

Dear guest, Thank you for sharing your opinion regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

"Very comfortable, just don't eat dinner there."
foodiept, 29 Novembre 2017

We arrived without a reservation on a cold and wet evening and were welcomed and given excellent prices for three rooms. The rooms were large, comfortable and modern, and even provided facilities for making a hot drink, something that is unusual in Europe. Sure, the bathrooms were pre fab style, but still roomy enough, modern and very clean. Highly recommended. I would suggest eating elsewhere, however. We ate in house as it was cold and wet outside and we were tired. The food is obviously reheated and not prepared freshly on the premises (apart from the simple salads). Food was tolerable but overpriced and not particularly inventive or reflective of Corsican cuisine.

Owner Response, 29 Novembre 2017

Dear guest, Thank you for sharing you opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. In fact, our hotel don't have a restaurant, we propose only some simple snacks. I would like to apologize for not exceeding your expectations. We hope you will come back and see us again soon. Sincerely,

"Modern and well maintained hotel"
SchillerOne, 03 Novembre 2017

Have been there for one night after arriving by the ferry. Parking is good if you get a place inside the garage (8€), street parking is maybe difficult, depending on the time of the day and season. Rooms are Best Western standard, you know what you get and won't be disappointed. Breakfast is worth the money, the offer are wide selection of all kind of stuff including local things. Checkin and checkout was pretty fast. We walked down the hill to the city center to have a dinner. It not that far, takes about 15 minutes.

Owner Response, 03 Novembre 2017

Dear guest, Thank you for sharing your feelings about your recent stay in our hotel. We are sincerely glad and proud to read your satisfaction and nice comments. Looking forward to seeing you again in Bastia, Warmest regards, Marie-Pierre

"Disappointed"
Kaggie6773, 08 Octobre 2017

This hotel is not typical best western standard. It appears to be an ibis hotel with a new name. Rooms very basic with pre fab shower rooms small windows . Food was dreary and seemed to consist of microwave ready meals. Boring breakfast. The shady terrace was no more than an outdoor smoking area. The hotel is up a very steep hill and a long walk from the main square and old port. Not a good choice if you are a tourist and really suited to business people overnighting. Only positives are friendly staff comfy bed and noisy but efficient air con. Our room was described as a suite but was just a normal room with a sofa bed. On a busy road with bright lights outside shining at windows.

"Basic hotel, a bit out of the centre"
liesenluc, 24 Septembre 2017

Clean and quiet room, good shower, coffee and tea, but no refrigerator. Cold drinking water with lemon, is provided in reception for free.The hotel is a bit out of the centre, but it is walkable and a bit of a climb when it is hot. There is a free shuttlebus from the city of Bastia, that starts at the trainstation (10 min. from the hotel) and brings you to the citadel. This can help! The hotel has a small terrace at the street, to sit outside if you like. At 5 to10 min. from the hotel, a bit farther away from the city, there is a big supermarket Leclercq, and even closer, there is a good bakery. We did not try the buffet breakfast in the hotel, but we tried the express breakfast at the bar (6 euro per person). Do not do that, it is a joke! We only got a very small glass of juice out of a bottle, so not fresh, half of a cup filled with hot water and 1 tea bag, and 4 mini-viennoiseries per person. If we asked for some more, or just some baguette, a very rude barman answered us, that we had to make a choice, only the 4 mini-viennoiseries or baguette and that we only payed 6 euro per person. When he went away, a kindly lady who had heard the discussion, brought us some extra mini-viennoiseries. Bad experience. So, the following morning, we made our own coffee and tea in the room and went to the bakery for big croissants and big butter biscuits.

"Close to the port area."
Woodie0, 23 Août 2017

The hotel staff are friendly and helpful. The room is basic but provides most things to make a pleasant stay. Bed comfortable and choice of soft and firm pillows. Only disposable cups available so taints the tea and coffee. The walk into the port area is a quick down hill walk. Hot and up hill return. A pleasant stay.

"Our Corsica Experience"
Beresfords, 14 Août 2017

This was a wonderful hotel with friendly and helpful staff. The superior room was very comfortable and well maintained. It was very clean ( compliments to the staff). We really valued the air conditioning. We enjoyed the 10 minute walk into the centre of Bastia where we could access all that this town has to offer.

Owner Response, 14 Août 2017

Dear guest, thank you or your comments, we are glad to read your satisfaction. We hope you will come back and see us again. Sincerely,

"It's misleading to call it centre"
filipealexandre, 02 Août 2017

It's actually quite a long walk from the centre, especially on the ascending way back. The rooms are well equipped but the curtains don't prevent the sun light from entering the window, which is bad for your sleep quality early morning.

Owner Response, 02 Août 2017

Dear guest, Thank you for sharing your opinion about our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"Best Western Corsica Hotel"
Svitlana Z, 12 Juillet 2017

Comfortable hotel. Located a bit away from the city centre though. 10 minutes on foot from the railway station, where the bus to/from the airport stops. This is not a big deal if there is no luggage, otherwise the way to the hotel is a bit uphill. The hotel offers a free shuttle to the city, citadel. The room was good, with all needed. A complementary bottle of water and a tea kettle are in the room. Wifi works very well. Good breakfast. Nice, efficient staff. Check-in time is 16:00, I came at 15 and something and was ready to wait in the lobby, but the room was available and I got the key without any delays.

Owner Response, 12 Juillet 2017

Dear guest, Thank you for sharing your impressions about our hotel. We are glad you enjoyed your stay and sincerely thank you for your gentle comments and notation. Looking forward to seeing you again in Bastia, Warmest regards, Marie-Pierre

"Good but can improve"
Roxana M, 26 Juin 2017

We spent 3nights, 4days at Best Weatern in Bastia. The stuff was kind, the hotel is clean. So, I won't say that was bad because it wasn't however I will mentione same 'small surprises'. Surprises which by the way, didn't hurt me but lets say that its worth to be pointed out: - parking spot: you need to pay 8eur for a place in the underground parking and/or 5eur for outside parking. - breakfast: no diversity! Every morning the same thing: a kind of ham, a kind of salami, a kind of cheese, boiled eggs, jams, butter and some pancakes. Coffee, tea, water and ok, 2 types of bread. - after cleaning, in the room persist a bad smell - I think because poor quality of the detergents. So, yes, I see things to improve and easily! Thank you,

Owner Response, 26 Juin 2017

Dear guest, Thank you for sharing your experience about our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

"A bit away from the city but walkable"
Calvin-Hobbes44, 18 Mai 2017

The hotel is located east (and uphill) of the city centre. So you need a 20-30 minutes walk to get there. Driving the car in town at the end of pm is impossible. The hotel is nice, very clean and well kept. Happy with the stay.

Owner Response, 18 Mai 2017

Dear guest, Thank you for your comments. We are glad to read your satisfation. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Sincerely,

"Nice and comfortable stay"
Ruchi S, 15 Mai 2017

We stayed there for 3 day and 2 nights. It was a good and comfortable stay. Breakfast spreads was nice. The rooms are exactly shown in the pictures. They have spacious room n tea kettle was provided in the room. Over all it was a great experience.

"Room, WiFi and breakfast good"
Charlie S, 02 Mai 2017

This hotel is located up the hill a bit from the centre of town, but it was good to have the 15 minute walk each way to dinner. Good to find an electric jug in room to easily get a coffee/tea. Good garage for bikes. Easy 5 minute drive to ferry terminal for morning ferry after early breakfast.

Owner Response, 02 Mai 2017

Dear guest, Thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"A little to far from airport but good location for visitors"
WKT02, 15 Mars 2017

A late night check in after long day so not in the most favourable review mode. Nonetheless the staff were welcoming and helpful. Excellent free wifi throughout the premises and the rooms were clean, comfortable and furnished in a modern style. I would guess they have viewed the Ibis format!

Owner Response, 15 Mars 2017

Dear guest, Thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"Hotel with parking - fine for one night"
LondonerinFrance, 03 Octobre 2016

Comfortable room with wifi, room safe, kettle, air conditioning and even an umbrella! Bathroom was a pod-style and clean with a decent shower and hair dryer. Reasonably good sound insulation, although I could still hear the lift. It's not far from the town – a 10 minute walk downhill past the station to the main port, however, it is a steep hill and walking up took a lot longer. The hotel was fine for one night and we chose it because of the underground car park (at €8 a night) and because it was easy to find. We didn't eat at the hotel.

Owner Response, 03 Octobre 2016

Dear guest, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, The Manager

"Night before going to wild Corsica"
Ezis, 13 Septembre 2016

Hotel is located on outskirts of Bastia, but as town is small you are 15-20 minutes walk from main attractions. We had difficulties finding parking lot for our car as almost all lots were occupied. Hotel itself is quite standard. We had to pass breakfast room on our way to ground floor rooms- bit strange. Wi-fi was working OK.

"only for one night"
pdebbas, 04 Septembre 2016

we stayed only one night. the staff was friendly, the hotel as such quite run down. the bathroom was clean, even though it was a plastic cabin in the room. the bed was mediocre and the carpet quite old. i wouldn't really reccomend the place except if you need to just spend a night to cath a boat next day. garage was 8 euro and breakfast would have cost for us an extra 45 euro for four people. all in all paying 200 euro for staying for one night in a 3* hotel is really steep.

Owner Response, 04 Septembre 2016

Dear sir, thank you for sharing your opinion regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

"Decent stay for one night"
elena076, 29 Août 2016

A decent hotel for really short stays, but a bit overpriced. We booked a superior room with extra large beds. The price was 120 euro, breakfast excluded. We got a room that looked less than 18 sq.m. with a module plastic bathroom, like in a trailer. It must have been much cheaper than making a normal bathroom... The bed was nothing special, but ok for one night, especially that we are now travelling with our own pillows. More important was that the room was really clean. The view was on the parking of the nearby block of flats. There is no parking available on site, but there is a garage. When we arrived, it was full, so we had to find a place on the street. Luckily, we found a free space some 100 meters away, otherwise the area is pretty crowded with cars. As to the location of the hotel, theoretically it is not too far from the center, but on practice it is located in the middle of nowhere, as there is nothing of any interest around. What i did really like was the staff at the reception. After we checked-in they really helped us a lot to order pizza into the room and with other questions. They were polite, patient and helpful.

"Perfect for 1 night"
ceybel t, 12 Août 2016

I stayed one night in this hotel on my way to Paris pros: - good service Cons: - small rooms for the price - parking is for a fee - not super well located ( nothing around) - breakfast not included Would I go back : I don't think so

Owner Response, 12 Août 2016

Dear, Thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"Nothing special"
Thulassi, 09 Août 2016

We chose this hotel based on price/location and staying for just one night. The rooms are ok-ish, small but with a comfortable bed and coffee/tea making facilities. The bathroom is a prefabricated very small shower unit, very much like what you get in a cabin on a ferry. The hotel has an outdated feel with carpets everywhere. There is only a very small outdoor seating area (for smokers) right next to the entrance and the road. Outdoor parking available at a fee. Even if it was just for one night, I wish we would have stayed somewhere with a bit more character and atmosphere.

"Barely ok"
marco_02492, 07 Août 2016

My ranking may be a bit harsh but I was disappointed by my stay. The hotel was not too far from downtown but this was a good walk uphill; the room had small cheap showers, and I found the staff to be too unaccomodating (although not unpleasant). May be ok for business travelers for a short stay but not for a vacation.

Owner Response, 07 Août 2016

Dear guest, Thank you for sharing your opinion regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

"Nice "business oriented" hotel"
Finn R, 27 Juillet 2016

Modern, but somewhat small room. Good breakfast. Garage is available, but there is also plenty of free street parking nearby. Friendly staff and good housekeeping. Not a typical vacation hotel, but since the location is fairly close to the city center it is still a good alternative.

"Very nice hotel in Bastia"
lrosenth, 26 Juillet 2016

Atfter arriving with the ferry at 8pm, we have chosen this hotel to spend one night before venturing deeper into Corsica. The hotel is very clean, functional and calm. It was a very could decision to stay there and I can only recommend this hotel for staying in Bastia!

Owner Response, 26 Juillet 2016

Dear guest, Thank you so much for your gentle comments about our hotel. We are happy to hear you enjoyed your stay with us and look forward to seeing you again soon. Warmest regards, Marie-Pierre/ Responsable Réception

"Airport stay"
channii70, 08 Juillet 2016

Hotel is at the top of a very steep hill but parking available underneath hotel for 8 euro. Room was quite cosy with a travelcot provided by the hotel. Bathroom is a small cubicle. Bed was comfortable and staff friendly and helpful. 10 minute walk into centre of Bastia.

Owner Response, 08 Juillet 2016

Dear guest, Thank you for your gentle comments about our hotel. We are happy to hear you enjoyed your stay with us and truly look forward to seeing you again soon. Warmest regards, Marie-Pierre/ Responsable Réception

"Clean and efficient...."
erippstein, 14 Juin 2016

This Hotel offers everything that one needs, comfort, efficiency and friendliness, without the price tag that "kills" your budget! It is close to the center of town, but still a bit away from noise and the smell of cars. If you don't need a super big room, this is a great place to stay for a short vacation or a business visit.

Owner Response, 14 Juin 2016

Dear guest, Thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"Comfort Stay in Bastia (Semi-)center"
Edoardo M, 29 Mai 2016

Nice hotel in Bastia, approx. 1 km from town center (downhill going and climbing up on return); no services in the near. Friendly staff, comfortable rooms but no refrigerator in room. Good service, rooms were clean and with all comforts. Quite position with no traffic during the night. Excellent breakfast buffet, even if a little expensive (but it's a classic in Corse...). A good stay.

Owner Response, 29 Mai 2016

Dear guest, thank you for sharing your opinion about our hotel. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely,

"Good rooms"
carolina30, 06 Mai 2016

Good room "sur la cour" was quiet. Large with pleasant decor. Breakfast was adequate. Extra blanket and heater available when central heating has been turned off for spring. The staff could be less arrogant, not that I care.

Owner Response, 06 Mai 2016

Dear guest, thank you for sahring your opinionregarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

"Good Location"
D'Arcy P, 04 Avril 2016

Good location for car ferry service. Staff was friendly and hotel is very clean. Location is within walking distance to town and the hotel provides parking. The staff helped us a great deal with the ferry schedule and were quite accommodating.

Owner Response, 04 Avril 2016

Dear guest, Thank you for sharing your opinion about our hotel. Your business is very important to us and we value your feedback. We are glad to read your satisfaction and all the Best Western Bastia's team appreciate your comments and thank you for it. We hope you will come back and see us again soon. Sincerely,

"Nice Best Western in Bastia"
fauberte, 22 Décembre 2015

We stayed there a few night in July 2015. The hotel is about 15-20 minutes of walk from the core of the city and restaurants, with a steep hill to walk upon return from the city. The hotel is well located to reach Cap-Corse or St-Florent surrounding area. The hotel is clean, comfortable, good service, quiet, plenty of parking (indoor and outdoor are different price) and as well, possible to park in the surrounding steet without a problem. They have a paid breakfast buffet in the morning, decent quality with a little terrace outdoor to relax for a coffee... Going back to Bastia, I would consider staying at this hotel again!

Owner Response, 22 Décembre 2015

Dear guest, thank you for sharing your opinion regarding your stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. All the staff appreciates your comment and deeply thanks you We hope you will come back and see us again soon. Sincerely,

"Happy stay for 1 night"
Ross_Eld, 13 Octobre 2015

Stayed here for one night to catch an early morning ferry, its no more than 15 minutes walk down the hill. Room was adequate for my needs, hotel has parking that you pay for but you can drop off at a layby out the front. Would use again but only for 1 night if catching a ferry.

Owner Response, 13 Octobre 2015

Dear guest, thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Sincerely,

"Two night stay"
Margaret W, 06 Octobre 2015

Nice hotel, good size bedroom, excellent shower. Helpful,staff. Good breakfast selection. Only downside, hotel at top of hill! Parking difficult, however hotel has underground car park, 8 euros per day.

Owner Response, 06 Octobre 2015

Dear guest, thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Sincerely,

"Old IBIS, new Best Western Corsica Hotel Bastia Centre?"
Rudolf F, 28 Septembre 2015

It is obvious that this hotel was originally an IBIS. The layout of the rooms correspond with normal IBIS rooms. I assume that after renovation during 2010 the hotel went under Best Western management.

Owner Response, 28 Septembre 2015

Dear guest, thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. In fact, we make regularly renovations to propose always the best of our establishment We hope you will come back and see us again soon. Sincerely,

"Nice Hotel, but Location?"
OlFeedback, 18 Septembre 2015

This hotel is a great standard and was a great value. Nice comfortable room, very clean, air conditioning, excellent service, nice buffet breakfast which was extra for us, all at a very reasonable price. Our only concern is that it is up a steep hill from the center of old town and the port. We walked with our luggage, but if we had to do it again, we would opt for a taxi or the bus to get up the hill with luggage.

"Pre night before Corsica Ferry stop over"
mammalWestMolesey, 31 Août 2015

We have stayed in Bastia for the last two years the night before we get the morning ferry. The location is 5-10 minutes walk ( downhill) to the square which is buzzing with out door bars and just round the corner from the Old Port which is really nice. I would recommend getting a taxi back up to the hotel and the cost was €10 - with a 6 & 4 year old this was money well spent. We had pre booked parking but forgot to tell them we had a roof box so we couldn't go in the underground car park. However the staff were very helpful and rang around the guests so we could use the secure above ground car park at the rear. The rooms were really very nice indeed with the only gripe ( probably my fault) was that I couldn't get the air con set right and the room was too hot for me. We left early in the morning so I can't rate the breakfast. Would I stay again? Yes I would

"Good hotel for a city trip in Bastia and a visit of St Florent and Csp Corse"
Patricia L, 24 Août 2015

Clean and quiet hotel, comfortable bed,friendly and helpful staff,good breakfast for 11,5 per person or 5,50 ( not exactly shore anymore of this price) for express breakfast,8 euro per day for hotel parking, but you find parking spaces near the hotel, good quality for the price of one night, it is on a hill quite far from the city centre by foot but if you have a car you can find a cheap parking in the centre, so the location was no problem for us, I did not like the design of the bath room which is made like a cabin (no tiles), and you have to make some noise to close the door, and therefore you sometimes hear the others guests or room maids in the morning. We would stay at this hotel again.

Owner Response, 24 Août 2015

Dear guest, Thank you for ranking our hotel so well. We are gald to hear you liked your stay with us. Looking forward to seeing you again soon, Best regards, Marie-Pierre Responsable Réception

"A good conveniently situated hotel with secure parking"
Martin L, 17 Août 2015

We have been using this hotel for the past 7 years before catching the ferry back from Corsica. The big attraction for me is it is a fairly short walk (down hill going, up hill on return) into the centre and has a secure underground car park that is not that easy to find in the centre of Bastia. There is also a very large supermarket a very short walk away. The rooms are clean and functional and had good air conditioning when we last stayed there last September. We are back again as per usual this September so I hope the recent AC problems reviewers are reporting has been sorted!

Owner Response, 17 Août 2015

Dear guest, Thank you for giving your opinion about our hotel. We appreciate your loyalty to our BEST WESTERN Hotel and are glad to read your comments. We are pleased to confirm us that our Air conditioning is in service. We are waiting for your booking, if I can be of assistance in the future, please don't hesitate to contact me at 04 95 55 05 10. Sincerely,

"Ok but beware, very poor air conditioning."
map737, 30 Juillet 2015

We stayed for four nights in July. The location suited us, about a mile from town with parking on the roads around the hotel or in the small garage on site. It is not really good for walking into town especially in the summer heat as it is too far and uphill pretty much all the way back. Hotel was clean and check fast with English speaking staff. The room was fine but the air conditioning was dreadful. We stayed in two different rooms during our stay and one was as bad as the other. Wi-Fi worked well. Ok for a short break in cooler weather!

Owner Response, 30 Juillet 2015

Dear guest, Thank you for your positive comments about our hotel and staff. We are sorry that the air-conditioning system was not efficient enough. We hope though to welcome you again soon, Best regards, Marie-Pierre

"A Good Hotel - Pity about the Location"
John F, 19 Juillet 2015

On arrival at the railway station we took lunch before attempting the long and steep climb up to the hotel. Once we'd booked in, we walked down to the old port and the Citadel and stayed out the rest of the day, taking a taxi back to the hotel. The following morning we knew that it was a long way down to the ferry terminal, so we ordered a taxi (€12). The hotel itself was modern and had every comfort we expected from a Best Western hotel. Efficient lift between Reception and our room. The Wi-Fi worked excellently – a very good breakfast. Receptionists very helpful. Even a kettle in our room!

Owner Response, 19 Juillet 2015

Dear guest, Thank you for sharing your opinion regarding your recent stay at our property. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. Sincerely,

"Ok for short break"
AnnieHerts, 18 Juillet 2015

Stayed at this hotel 2 days ago when temperatures were very warm. Don't think reviewers have had same issue but obviously our air con was broken. Was staying in third floor executive room and have never had such a hot room !!! Glad I was only there for one night - just unbearable. Apart from that the hotel is fine - clean, good location and lovely staff.

Owner Response, 18 Juillet 2015

Dear guest, Thank you for sharing your opinion regarding your recent stay at our property. I am really surprised by your remark concerning the air conditioning, I did not have this information before. Be sure that we have an assitance 24/7 concerning this service. I am sorry for the caused embarrassment. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely,

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Is breakfast included in the rate?
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You'll find this information in the rate description on our website and in your confirmation email - some rates may include it. If breakfast is not included, its price is shown on the rates page, in the "terms of sale" column.
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Our reception is staffed 24/7 in all our hotels. You can also notify the property using the contact details provided in your booking confirmation.
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