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SureStay Plus Hotel by Best Western San Antonio SeaWorld, San Antonio

3.5/5  - basé sur 51 notations.
143 Richland Hills Drive, 78245-2450, San Antonio, United States - Voir l'itinéraire
SureStay Plus Hotel by Best Western San Antonio SeaWorld - Façade SureStay Plus Hotel by Best Western San Antonio SeaWorld est idéalement situé dans le centre de San Antonio. Venez découvrir et profiter de notre hôtel à côté des principaux sites touristiques. Réservation au meilleur prix et offres exclusives toute l'année.

Bienvenue au SureStay Plus Hotel by Best Western San Antonio SeaWorld, un excellent hôtel situé à proximité de SeaWorld. Il vous promet un merveilleux séjour à San Antonio. Cet hôtel abordable de San Antonio est également situé à proximité de la base militaire de Lackland et de nombreuses autres attractions et lieux d'intérêt. Nous offrons l'emplacement parfait pour les étudiants et les parents désireux de séjourner près de l'université du Texas à San Antonio. Notre hôtel est également le point de départ idéal pour visiter le zoo et l'aquarium de San Antonio, le parc d'attractions Six Flags Fiesta Texas, le célèbre Riverwalk, le parc historique national des missions de San Antonio et le jardin botanique de San Antonio. Nous sommes installés près de l'I-410 et de la State Highway 151. Notre emplacement vous permettra de partir aisément à la découverte des quatre coins de San Antonio, dont l'historique fort Alamo. Si vous êtes en ville pour affaires, vous pourrez profiter de notre salle de réunion, qui peut accueillir jusqu'à 80 personnes, ainsi que de notre centre d'affaires. Nous proposons également une blanchisserie réservée aux clients de l'hôtel, un service de nettoyage à sec et bien plus encore. Du café et du thé sont disponibles gratuitement à la réception à tout moment et nous offrons un petit déjeuner chaud, complet et gratuit, l'accès Wi-Fi, des journaux en semaine et une piscine intérieure chauffée parfaite pour se détendre. Vous découvrirez que nos chambres disposent d'éléments uniques et modernes, d’une douche agréable, d'un réfrigérateur, d'un four à micro-ondes, d'une télévision à écran plat, d'un fer avec planche à repasser et de bien plus encore. Nous espérons sincèrement que notre SureStay Hotel by Best Western San Antonio SeaWorld à San Antonio deviendra votre seconde maison au cœur du Texas. Nous sommes fiers d’offrir une expérience client remarquable à un tarif très intéressant et nous avons hâte de vous recevoir. Vous pouvez compter sur notre excellent service en réservant une chambre dans notre hôtel dès maintenant. Nous sommes impatients de vous rencontrer.

SureStay Plus

Hotel by Best Western San Antonio SeaWorld

Itinéraire vers cette adresse

Départ:

Arrivée:

Les points forts de l'hôtel

  • Internet haut débit gratuit
    Internet haut débit gratuit
  • Spa
    Spa
  • Air conditionné
    Air conditionné
  • Parking gratuit
    Parking gratuit
  • Réception 24 heures sur 24
    Réception 24 heures sur 24
  • Coffre-fort
    Coffre-fort
  • Services de massage
    Services de massage
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Avis de nos clients

En partenariat avec tripadvisor fr
Basé sur l'avis de 51 voyageurs
Note attribuée
Excellent
12
Très bon
18
Moyen
8
Médiocre
6
Horrible
7
CONSULTEZ LES AVIS POUR
En couple En couple
3
En famille En famille
31
Escapade entre amis Escapade entre amis
2
Professionnel Professionnel
2
Voyage solo Voyage solo
1
RÉSUMÉ DES NOTES
Propreté
Emplacement
Chambres
Service
Literie
Rapport qualité / prix

"BMT graduation weekend stay"

5
31/07/2018

When I first booked the room I was a little nervous because of other reviews. However, if I had to visit the area again, I wouldn't hesitate too book this hotel again. It was 10 mins from Lackland AFB and very easy to commute to and from for the duration of my stay. Convenient to stores such as Walmart, Ross and Target if you need last minute supplies. Many restaurants to choose from for any meal of the day. It was a quiet stay even though they were full. My room was clean and comfortable. Breakfast was pretty decent and did the trick. SeaWorld was close by as well as it's about 20 mins from the airport.

SleepInnSuitesTx, Hotel Manager at SureStay Plus Hotel by Best Western San Antonio SeaWorld, responded to this review
Dear Valued Guest, Thanks for the stay at the Sleep Inn & Suites and the positive review. Glad to note that you liked the location, customer service and breakfast. It is our privilege to have clients like you. For us customer satisfaction is the best reward for whatever we offer. We look forward to welcome you again soon!!! Best Regards, Hotel Manager.

"Woefully Inadequate "

2
12/07/2018

I only do one star if we have to leave. 2 stars are if the hotel is tolerable. Clean room ? Yes on the surface. But there was a was of bright pink bubblegum on the lampshade. Inside the drawers is dirty. The carpets need cleaning. Room needs a deep cleaning. The rest of the hotel seemed the same -surface clean. Breakfast was big issue - not enough space and the attendant needed some pep in her step. This hotel is very close to Sea World with 4 floors - they need to do something to accommodate all the families. They have paper signs up that state you can only eat your " complimentary" breakfast in the designated area. In other words it's free deal with it. One other issue is desk attendant not exactly friendly and she only keyed our keys for one night. We had to get maid to let in, then have redone at desk. Complete with no apology. I cannot speak to value as I got a deep discount through my Legal Shield membership. I do travel at least two weekend a month - for this market they could do much much better.

SleepInnSuitesTx, Hotel Manager at SureStay Plus Hotel by Best Western San Antonio SeaWorld, responded to this review
Dear Guest, Thanks for staying at the Sleep Inn & Suites,San Antonio during your recent visit to our area. We appreciate your review and the observations. They are precious to us and we shall surely take them for improvement. We are addressing your observations point by point for further improvement and you shall definitely see the difference during your next visit. We await your earliest next trip to our area and promise a nice stay with us. Sincerely Hotel Manager.

"Vacation"

5
09/07/2018

Hotel was very clean, both inside and out. Our room was cool and comfortable when we arrived. Personnel was polite and helpful. We had no problems during pur stay and gladly recommend this place to anyone. We will stay here again.

SleepInnSuitesTx, Hotel Manager at SureStay Plus Hotel by Best Western San Antonio SeaWorld, responded to this review
Dear Valued Guest, Thank you for choosing the Sleep Inn & Suites San Antonio and appreciating the hotel. It's nice to hear that you liked the rooms, cleanliness and staff service. Certainly a matter of pride for us to serve esteemed guests like you and expect you to refer to any other guests who are likely to visit this area. We look forward to welcome you again at the earliest, Sincerely, Hotel Manager.

"Travelers Beware"

1
08/10/2016

Beware if you stay here. There is a theft ring that targets this hotel. Be sure to park as close to the front entrance as you can or your car will be broken into and they will steal anything they can get their hands on. My vehicle had the window busted out and they stole about $1000 worth of tools that were covered up inside of the cab. I tried to contact the manager several times to make them aware that they needed to beef up security or see if they could have patrols stepped up in their area but no one would ever call me back. It is a shame because this hotel is in a good area; it is close to restaurants and shopping all accessible from side streets without having to get on the freeway. One other thing, be sure to check the top cover on the bed because either they use a strong chemical on it or it had some kind of infestation in it because it made my hands and arms break out with red bumps. Needless to say I won't be staying here anymore. I hope this review helps.

SleepInnSuitesTx, Webmaster at SureStay Plus Hotel by Best Western San Antonio SeaWorld, responded to this review
Dear Guest, Thanks for your stay with us and your review. We take guest reviews and observations quite seriously.Our apologies for the inconvenience experienced by you howsoever. We have done a thorough inspection and shall take immediate corrective steps to every point of your observation including the security concerns. We also have specially trained the hotel staff for improvement of guest relations. Please reconsider and visit us again.! Sincerely, Hotel Manager.

"Should have stayed on the Riverwalk"

2
22/07/2016

Well all I can say nice is that it is close to Seaworld and shopping the owner/staff are polite. First of all the rooms don't have AC on when you arrive. It's 104 in Texas? Really? Also we had booked two nights but only could make it to one. No refund or even discount. The beds are lumpy the couch, the wall and the chairs had stains. The bathroom had mold and black grit all around the tub. I stayed at a Sleep Inn in Round Rock, TX much different. This hotel needs a mini maker over and return to Choice Hotels standard.

Shashi P, General Manager at SureStay Plus Hotel by Best Western San Antonio SeaWorld, responded to this review
Brandon, we certainly appreciate the time you took to give us some feedback on your stay with us. While I am glad to hear you enjoyed meeting our team, we always want you to enjoy your room and amenities as well. We try to make sure our cancelation policy is clear when you are booking your room. I hope you can understand that if you want to cancel one night last minute, we can no longer provide the room for someone else, so we cannot offer a refund. That said, we still want you to enjoy your visit. I am sorry if your room fell short of your expectations -- we do our best to make sure everything is spotless in your rooms and up to all Choice Hotels' standards. Hope you can give us another shot to prove this to you. Take care, Addie, General Manager