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Hotel in Nancy - Hotel Booking | Best Western

Our hotels in Nancy

Book a hotel in Nancy

1 hotel

Nancy

Best Western Plus Crystal, Hotel & Spa

4.1 (903)

Hotels in Nancy: what our guests say

Best Western Plus Crystal, Hotel & Spa
"My Favorite Hotel In The World"

MotherTravels, 24 Avril 2026

Nancy Best Western Crystal Spa, How do I love you, let me count the ways. Sorry (not sorry) but there is not enough numbers in existence to list all the many wonderful features and deliveries of services. But for this review, I promise to all travelers that I am a seasoned world adventurer who stays in hotels half the year, and Nancy Best Western Crystal Spa hosted by the Gatinois Family is the front runner for the following reasons: 1. Exceptional staff. Each team member goes out of their way to make guests feel welcomed and well attended. 2. Close distance to Gare Nancy train and bus stations. A gout minute flat walk on reasonable paved sidewalks good for wheeling luggage, wheelchairs and strollers. Even in snowing weather. 3. Gorgeous furnishings that are fresh and modern. Many rooms with large bath tubs and separate toilet add to privacy when sharing room. 4. Fancy bar and cafe with outdoor seating as an option for smokers or those wishing to chat on phone while enjoying a beverage. 5. The Spa! An added bonus of which fluffy robes and slippers are offered to swim, sauna, steam, relax in chaise lounge. Plus one may order spa treatments for massages and facials at affordable prices. 6. For foodies, fans of Art Nouveau architecture, cinema, exciting walks in safe city at all hours of the day and night, this location is ideal. The UGC cinema is around the corner and many films have VOSTF (usually English) options. 7. Shopping is excellent with several nearby malls, boutiques, pedestrian zoned stores. A perfect place especially at Christmas season during the Christmas Market by the grand cathedral square. 8. Marina at front desk. 9. Ennes at front desk. 10. Camille at front desk. Bravo! I will be back again for certain in the near future, thank you for your hospitality. Your fan, Louise

Best Western Plus Crystal, Hotel & Spa
"Disappointing stay at Best Western Plus Crystal, Nancy"

Laurent M, 08 Septembre 2025

After several stays at the Best Western Plus Crystal in Nancy, my recent visit was extremely disappointing and marks the end of my patronage. Upon arrival, there was nobody to greet us—the only receptionist was busy on the phone and ignored our presence. The check-in process, despite booking online, was lengthy and frustrating, requiring me to complete the same information on a tiny, unresponsive touchscreen set to a qwerty keyboard. The process felt unnecessarily intrusive and the staff was notably unfriendly throughout. We had booked breakfast, but my wife became ill and couldn't join me. When checking out, I politely asked if her breakfast could be refunded. My request was dismissed without apology or any commercial gesture—the same staff member was just as unhelpful as the previous day. Although the rooms themselves are still nice, service quality has drastically declined over the years. Staff have become inattentive and cold, and guest experience is clearly no longer a priority. Sadly, for loyal guests, there is simply no incentive to return.

Best Western Plus Crystal, Hotel & Spa
"Beautiful design - excellent value for money"

Seaside61237490092, 03 Août 2025

Great location near the train station. Also just a few minutes' walk from Place Stanislas. I have received an upgrade and my room had a very nice design and colour scheme. The staff were very attentive and friendly. The breakfast was great! Excellent value for money.

Best Western Plus Crystal, Hotel & Spa
"Solid"

SaschaDoobe, 26 Juillet 2025

Early check-in was possible without any problems, room small but sufficient for a city trip. The bathroom was modern, shower ok, air conditioning easily adjustable, small minibar. The only thing I found too soft was the mattress. But that is very individual. The staff was nice and helpful. The garage was a 5 minute walk away.

Best Western Plus Crystal, Hotel & Spa
"Beautiful hotel!"

Sandy D, 25 Juin 2025

This was our second visit in a couple of years. The hotel is beautiful! The rooms were deluxe, nicely sized, had a great shower stall (a hand rail would be helpful for a slippery surface) great plush towels, nice beds and lovely linens. This room had been newly renovated compared to our visit a couple of years ago. The breakfast buffet was the best we've ever experienced in Europe. Choices were quiche Lorraine, bacon, sausage, crepes, baked beans, scrambled eggs, 3 kinds of cereal, many fresh fruits, many juices, 5 jams, croissants, pain au chocolate, 3 types of breads, hams, cheese, excellent coffee and a lovely space to enjoy eating. The only drawback is that we aren't able to access the hotel's preferred parking lot and have ended up parking underneath the Gare, a two block walk. Not a problem in great weather, but very wet on a rainy afternoon. More signs or less construction is needed.

Best Western Plus Crystal, Hotel & Spa
"Very small rooms!!! Limited Spa time!"

HikerHiker, 07 Juin 2025

The room was very very very very small!!! It is even small for a single room. Advertised as a double room it was terrible!!! No bedside table! I felt quite offended by offering this room to me as a 'double room'. Pictures a deceiving!!! You can only use the Spa for 50 minutes a day. How to go into the sauna and relax and take a steam bath and relax and have a swim in 50 minutes. Terrible!!!

Best Western Plus Crystal, Hotel & Spa
"Smallest room with queen bed that you could imagine"

Luke8842, 04 Octobre 2024

Wre got a room for 2 with a queen bed. The room was so small, that the head of the bed and the side of the bed were ujp against the wall. The other side of the bed was so close tot the chest of drawers, you could barely open them. You had to crawl over the bed to get into it. Storage was abysmal, unacceptable. The room was small for a single, to shove a queen into it was criminal. Bathroom was small. Breakfast was middling.

Best Western Plus Crystal, Hotel & Spa
"Give yourself a treat. Try this hotel"

Fonteyne, 01 Septembre 2024

To recommand. A whole and total experience. With rooftop bar with quality seats and swimming pool. Quality breakfast Ans super motivated staff. Really TOP. Please try it out for yourself. Ideal surrounding. City center. Good smell everywhere. Staff very responsible

Best Western Plus Crystal, Hotel & Spa
"Short, good stay in Nancy"

CarlosFR, 19 Août 2024

Visited Nancy for a short stay at BW Plus Crystal Hotel with friends to see some Art Nouveau from the Lorraine region on the way back to Paris after exploring Strasbourg and the Alsace. The hotel is next to a small tree-lined square and mainly office buildings, but has a good location within walking distance to both the TGV train station and historic Place Stanislas where we found several restaurants and cafes in and around the large square. The hotel seems recently renovated with some work still on-going in the lobby during our visit in late May. The lobby is small with modern furnishings and a bar/breakfast room off the brightly lit hallway lined with additional tables and seating. We took the buffet breakfast which offered a good, quality selection but was also somewhat pricey. We did not have a chance to try the spa or roof-top bar, though both seem like nice features for the hotel. Our standard rooms were clean, comfortable but small, barely space around the bed to move about. Same for the bathroom. Furnishings and decor were new or recently updated. The location near other buildings meant no good views, at least from the lower floors. Front desk and bar/breakfast staff were attentive and professional. No real complaints about staying at the BW Plus and would stay again if visiting Nancy and the Lorraine region.

Best Western Plus Crystal, Hotel & Spa
"Nance Best Western"

Jan-Willem v, 08 Août 2024

Nice hotel with excellent services close to the city center. Real value for money. This is the second time we've been here and will certainly be back soonest. Breakfast was very nice with lost of fresh local products, such as cheeses fruits and nuts, nicely combined with fresh backeries

More must-see places to visit in Nancy

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Learn more about Nancy

Treat yourself to an unusual city break in a hotel in Lorraine and discover an exceptional city. Located in the Grand-Est region, Nancy charms with its many faces. Constantly on the move, the city takes you on a journey through its history and incredible heritage. While the Place Stanislas, a UNESCO World Heritage Site, remains Nancy's iconic landmark, its countless gardens and parks will offer you a complete change of scenery.

Combine the discovery of Baroque art and Art Nouveau, against a backdrop of rococo fountains and a medieval atmosphere, during a stay in one of our Best Western hotels.

Your hotel in Nancy

Located on the banks of a river, Nancy offers an ideal natural setting for your next holiday in Lorraine. Just 1 hour 30 minutes from the French capital, the former residence of the Dukes of Lorraine has many surprises in store. Combining Art Deco, Art Nouveau and Renaissance style, Nancy takes you back in time and through history.

Start by marvelling at the legendary Place Stanislas, by far the most majestic square in Europe. With its fountains, its Arc Héré and its gates gilded with fine gold, this square is the starting point of your visit. The monumental video-mapping show « La Belle Saison » will leave you speechless in summer.

The capital of Art Nouveau, Nancy can be admired in every street and every district. The curves of Art Nouveau can be found in the smallest details. Let yourself be carried away by the expertise and creative genius of the artists. While a visit to the Musée de l’École de Nancy will reveal exceptional pieces and works of art, the city centre is home to incredible façades decorated with flowers. Continue with the Villa Majorelle, before heading to the Musée des Beaux-Arts to admire the Daum collection. Art is the very DNA of Nancy, and this can be seen in its permanent and temporary works as well as in its street art. So keep your eyes open and enjoy your stay while tasting delicious sweet specialities: macarons, Bergamotes or rum babas will delight those with a sweet tooth.

Finally, the city's gardens and parks offer you a well-deserved relaxing break. The Parc de la Pépinière, nicknamed la Pep’ by locals, offers walkers an enchanting, heavenly setting. With more than 35 hectares of gardens, 12,000 species and 2,500 m of tropical greenhouses, this site is a must for plant lovers. And among the events not to be missed, the Jardin éphémère on Place Stanislas and the Saint Nicholas Festivities are highlights for residents and visitors alike.

Stay at our hotel in Nancy city centre

Our Best Western hotel, ideally located in the heart of the city, offers you optimal comfort for exploring this city of art and history. Book now and immerse yourself in the unique charm of Nancy.

Discover the Best Western Plus Crystal, Hotel & Spa

The Best Western Plus Crystal, Hotel & Spa welcomes you in a refined setting in the centre of Nancy. This 4-star hotel combines contemporary elegance with upscale services.

A hotel close to Place Stanislas and the station

Our hotel in Nancy city centre welcomes you just a few steps from the SNCF railway station in Nancy. This proximity makes getting around much easier, whether you arrive by train or wish to explore the region.

The hotel is also a short walk from the famous Place Stanislas, allowing you to make the most of this architectural gem.

4-star accommodation with a swimming pool and spa

The Best Western Plus Crystal, a 4-star hotel in Nancy, invites you to enjoy a 200 m² luxurious wellness area. Dive into the heated pool equipped with massage benches for optimal relaxation. The sauna and hammam promise moments of deep relaxation, perfect after a day exploring Nancy.

For a stay dedicated to well-being, book a spa treatment. Our expert therapists offer a range of massages and facials to pamper you. The fitness room, open 24/7, lets you keep up your workout routine even on holiday.

The hotel's lounge bar, with its fireplace and rooftop offering a panoramic view over the rooftops of Nancy, is the ideal place to enjoy a cocktail at the end of the day.

A comfortable hotel

The 81 rooms and suites of the Best Western Plus Crystal combine elegance and functionality. With contemporary décor inspired by Nancy's Art Nouveau, they offer a soothing atmosphere conducive to relaxation.

The comfortable beds guarantee restful nights after a day of discovery. For a one-night stay or an extended weekend, the modern equipment includes a flat-screen TV, a minibar and a Nespresso coffee machine.

The buffet breakfast, served in a warm setting, offers a wide choice of products. The reception, open 24/7, is at your disposal to help you explore Nancy and its surroundings.

For your evenings, the rooftop bar offers a unique experience with its signature cocktails and panoramic view.

The hotel also has modern seminar spaces, perfect for business travellers.

Plan your stay in Nancy

To make the most of your discovery of Nancy, remember to book your tickets for the main tourist sites in advance. The Muséum-Aquarium and the Opéra national de Lorraine are particularly popular.

For getting around, walking or taking the tramway is the best way to explore the historic centre. Day passes are available for public transport.

As for parking, you will find a public car park 300 metres from the hotel. You can also opt for the park-and-ride car parks on the outskirts. They offer attractive rates and easy access to the city centre by public transport.

Don't forget to visit the Jardin botanique du Montet, a green haven a few kilometres from the centre. For art lovers, the Musée des Beaux-Arts offers enriching audio guides.

How much does a hotel night in Nancy cost?

Hotel room rates in Nancy vary according to several criteria. On average, expect to pay between €80 and €150 per night. Prices fluctuate depending on the tourist season and local events. For a 4-star hotel in Nancy such as the Best Western Plus Crystal, expect slightly higher prices.

Factors influencing rates:

Time of year (high or low season)
Days of the week (weekday vs weekend)
Services included (breakfast, etc.)

How to get to Nancy?

Nancy can be reached by road or by rail depending on your city of departure. Nancy-Ville station, formerly known as « Nancy-Saint-Jean » station, facilitates tourist travel with direct lines.