Thoiry Etoile Lodge, Sure Hotel Collection by Best Western

I believed all hotel, wherever are available, they should give a good service their customers. My surprise I arrived at 21:50 pm to the hotel (after a long trip) and the staff were awaiting to me only for they went out. They had In addition, it was impossible than I had a dinner or any food in the hotel, in spite of there is a bar-restaurant. Only the next morning I could had a little breakfast. Nothing else. But my great surprise, after I payed my room with cash, now I have reviewed company credit card and they charged my room again. Not comments.

kind people, Lift is been put in, very tird on arrival, Food good, has large rooms so can do functions, also breakfast room, very calm no traffic noise at my end of hotel I was able to park outside, good nights rest

Great rooms, a really friendly staff. Really good food, nothing bad to say about it. Great value. A cosy family place ! I'll come back the next time I'm around. Great sport to visit Versailles, the zoo of thoiry and Paris. A plus, the hotel is in the center of the town. The only negative pount would be that the hotel dosen't have any private parking.

This hotel was highly recommended by a friend, as part of our family trip throughout France and I have to say we were not disappointed. We were warmly welcomed by Tracy the owner and shown our room which was beautifully decorated and had everything we needed. Dinner in the restaurant was absolutely delicious and even my fussy eating kids were accommodated for (nothing was too much trouble). The town itself is just beautiful and the hotel is literally just across the road from the absolutely amazing Thoiry Zoo! The kids were delighted! I could not recommend this hotel more - its décor, its comfort, the staff and the location was just wonderful! Looking forward to when we can return!

We stayed last Saturday evening as we have family nearby, so we only slept at the hotel therefore can't comment on anything relating to the standard/quality of the food. As has already been mentioned it has been fully re-furbished to a good standard and the rooms are very clean with new fittings - albeit quite small. The shower was large with a 'rainfall' overhead and separate shower handset and lots of hot water! The bed was comfortable with clean linen and there is free Wi-Fi throughout the hotel which is a significant benefit. The only real disappointment was the lack of tea/coffee making facilities which is strange given the rest of the overall room/hotel standard and the price we paid. Staff were helpful and one member spoke good English. In summary we were happy with our stay but didn't feel the hotel represented good value for money overall.