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Best Western Hotel Woodbury Inn, Woodbury

4.0/5  - basé sur 1130 notations.
7940 Jericho Turnpike, 11797-1204, Woodbury, United States - See map

Escape to the Best Western Woodbury Inn. This Award-Winning hotel is ranked in the Top 5% of Best Western hotels in North America based on Quality Assurance. The hotel only has a SELECT number of Dog-Friendly Rooms. Please inquire in advance as hotel only accepts dogs at this time. The Woodbury Inn offers a historic, lodge-style experience in the heart of beautiful Long Island, NY. Sink into bed each night at this Long Island hotel and wake up to a complimentary deluxe continental breakfast offering scrambled eggs with cheese, Belgian waffles, pancakes, freshly baked NY Bagels, muffins, bakery fresh pastries and bread as well as cereal, coffee and herbal teas. Guests at the Best Western Woodbury Inn can unwind with an array of amenities including an outdoor pool and sundeck (seasonal) lined with lush gardens. The hotel offers a 24-hour business center, fitness center, and daily free shuttle service within 4 miles (based upon availability) to malls and restaurants as well as the Corp Offices of Geico®, Cablevision, AriZona® Iced Tea, Southern Wine, Crossways Industrial Park and Cold Spring Harbor Laboratories. For your convenience, the Woodbury Inn also offers a SELECT number of Dog-Friendly Rooms. Please inquire in advance as availability is limited. Hotel guests delight in the fact that Jones Beach, NYCB Theatre, The Paramount, Tanger Outlet Mall, Belmont Racetrack and the Long Island wineries are all near this Long Island hotel. The hotel is just footsteps to Catering Halls such as the Woodlands, Crest Hollow Country Club, Woodbury Country Club, the Fox Hollow, and Oheka Castle. This hotel is also the perfect place to stay while visiting students or faculty at CW Post University, NYIT, Adelphi and SUNY Old Westbury. Make your next memorable experience with the Best Western Woodbury Inn. Please note: a valid credit card is required at check-in for the security deposit on all reservations.

Best Western

Hotel Woodbury Inn

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 1130 guest reviews
NOTE ISSUED
Excellent
508
Very Good
386
Average
132
Poor
55
Terrible
49
REFER TO NOTICE
Business Business
290
Couples Couples
193
Family Family
406
Friends getaway Friends getaway
85
Solo travel Solo travel
101
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"My Yearly Stay"

4
16/06/2018

I stay at this hotel every year, at least once a year. It is my place to be when I have to go visit relatives. The staff has always been super helpful and courteous, the breakfast is great and the pool is a welcomed joy. It may not look as good as it is from the exterior, but it is a hidden gem. There is a park about 1/2 mile down the road that is also very nice. I would recommend staying at this hotel anytime.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear scorpionlady36, We are delighted that your stay at the Best Western Woodbury Inn was nothing less than perfect! Our hotel staff strives to exceed all of our guest's expectations and I am so happy that they were able to do that for you. We receive many compliments on the complimentary breakfast and cleanliness of rooms. Please join us again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"THE BEST Best Western"

5
04/06/2018

From the moment we walked in to the lobby area the staff were so helpful and asked if we needed help to find our room as we were staying on the the executive floor. They personally walked us over to the room and helped us with our luggage. The breakfast is very impressive and had a lot of choices to chose from for even the little ones. I would come back to this hotel in a heart beat!

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear HotelsforKids, Thank you for taking the time to provide us with your wonderful comments! Our front desk works very hard to ensure all of our guest are comfortable and happy. We receive many compliments on our breakfast options and friendly breakfast attendants. We hope that the next time you are in the area again you will choose to stay with us. Thanks again! Sincerely, Natassia Solis Operations Manager [email protected] 516-921-6900

"Everything was great for what we needed"

3
31/05/2018

Needed a hotel room for one night for a wedding. Room was clean, girl at check in and check out was great. Nothing to complain about. Breakfast was decent and had to go cups for coffee. Overall I would go back if i was in the area.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Bryana V, We appreciate you taking the time to provide us with your positive experience at the Best Western Woodbury Inn. We receive many compliments on our friendly staff, clean rooms, and delicious breakfast. I am so happy to hear that you found your stay a superior one! We are conveniently located near many catering halls, so we had many guests welcoming the new year at our property. Thank you again for your feedback. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Staff considerate of traveler comfort"

4
26/05/2018

I recently stayed here for business. My room was clean, safe, and peaceful. The bed was comfortable. Most notably, I found that the staff were sensitive to traveler needs. They were accommodating of our requests, and they seemed to prioritize the comfort of our guests. I also got the sense that the rooms were recently updated, or, at least, well cared-for. I would stay here again.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Kelsey H, Thank you for the 4-star TripAdvisor review! I look forward to sharing your kind words with the hotel staff, they love knowing that their hard work is appreciated. Hopefully you will join us again next time you're in the Woodbury area! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Good service"

4
20/05/2018

I agree with the odd configuration but I have to say that it has an internal entrance to the second floor. The service was good and the room was clean. Breakfast in the morning is complementary and was not bad at all.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Fernando V, Thank you for taking the time to provide us with your feedback. I am delighted that you found your room clean, the hotel staff helpful, and the breakfast filling! I will be sharing your comments with the hotel staff and management. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Family C"

2
25/04/2018

The hotel is an odd configuration. You have to go through two doors to get to the oddly situated elevator. Then two more to get to the rooms. I wouldn't want to be there in the winter on the second floor since the room access is from the outside. Hotel room was on the small side, basically clean but heavy duty drapes were not. There was something in the corner of the shower track that may have been caulking.....or not. TV selections are awful. There is no CBS to begin with; no HLN; and I don't know what all else. It was hard to find something to watch. If you are willing to put up with these things the price is good. Didn't try the breakfast so can't comment on that

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Kas2bros, I am sorry to hear that your stay with us was anything less than perfect. I appreciate you sharing your feedback with us so that we can take the correct measures in resolving any issues at our property. If you would like to further discuss your stay please contact me directly by email. Thank you. Sincerely, Natassia Solis Operations Manager [email protected] 516-921-6900

"Staff great, accomodations great, outside needs work"

5
25/04/2018

Staff great, accomodations great, outside needs work. Breakfast was ok, very caring staff, desk help, and cleaning people. Would recommend staying here. Please don't let the outside appearance deter you.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear sfierro3, Thank you for taking the time to provide us with your wonderful comments! Our front desk works very hard to ensure all of our guest are comfortable and happy. We receive many compliments on our breakfast options and friendly breakfast attendants. We hope that the next time you are in the area again you will choose to stay with us. Thanks again! Sincerely, Natassia Solis Operations Manager [email protected] 516-921-6900

"Worst ever"

1
15/04/2018

Single double bed room like a closet. So much room deodorizer that even after an hour with the door open no change. Plug receptacle under desk had no cover, a hole with adapter plugged in hard to explain but looked unsafe. So dissatisfied called customer service and were offered a deal but even with discount we checked out. After 4 HR drive and seeing the ratings we were shocked. We use best Western normally and have never had anything negative to say.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear sabin0sanjuan, I am terribly sorry to hear that your stay with us was anything less than perfect. I appreciate you sharing your feedback with us so that we can take the correct measures in resolving any issues at our property. If you would like to further discuss your stay please contact me directly at the hotel or email. Thank you. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Spring Visit"

5
11/04/2018

We had stayed at this hotel 2 years prior and decided to try it again on a recent visit. This location is an older motel style unit with many updates done or in progress. The rooms are clean, nothing spectacular but nice with decent TV, king size bed and small sitting area. The staff here is amazingly accommodating and friendly !!! We arrived after a long day of travel early and inquired if our room would be ready. They explained it's usually an extra charge if we occupy the room before 12, but they took our number and would call us as we went to a neighboring mall. Around 11:30 we received a call saying our room is ready and come on back! Awesome! They also have a great free breakfast in the mornings and offer soup at 4 pm to fill that afternoon void you may have. Shuttle service is also offered free between 8am -8 pm to local locations upon availability. This is a really nice feature that was mush appreciated. So if you are looking for a hotel with a great staff and value, try the Woodbury Best Western!

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear MoeAtlanta, As always we appreciate when you take the time to share your experience with us. It was a pleasure having you stay with us and we look forward to your next visit. Our goal is to ensure each guest leaves happy and your raving review is the perfect example of that. Please let me know the next time you're in the area so that I can make your reservation personally. Thank you again for your loyalty to the Best Western. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Best Hotel in the area."

5
08/04/2018

Staff was really helpful, courteous, they went out their way to make my stay more enjoyable. breakfast was really good the hotel was clean, the public restroom was really clean. Overall an excellent experience.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear 860darwinr, Thank you for the wonderful 5-star review! We truly appreciate your kind words and are delighted to know that you enjoyed your stay at the Best Western Woodbury Inn. Our hotel staff works diligently to ensure that each and every guest has a pleasant experience and leaves happy. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Average Stay"

3
01/04/2018

I was happy with the staff interaction and the breakfast that was provided by the hotel. The staff was very friendly and quick to assist me with any issues that I had. The breakfast had a lot variety as well. The room was pretty clean and had a decent amount of space. However, there were a few things that occurred that I felt should have been caught by the staff before I even arrived. First, all of my sheets had stains on them. This is including the comforter. I had to strip my bed and put new sheets on them. The shower head was broken. There was a chunk of it missing, so the water just fell to the floor rather than spraying out. Lastly, the heater did not turn off. When I called the Front Desk, I was advised to unplug it. This wasn't really plausible since it was winter in NY with a snowstorm.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Allen A, Thank you for providing us with your feedback. I am delighted that you were happy with all the interactions you had with our staff members and that you enjoyed the complimentary breakfast. I do apologize that the sheets on your bed had not been thoroughly inspected by our housekeeping staff and will absolutely be sharing your comments with them. The poor response you received from the guest experience agent when calling to inform of the heater issue will be addressed with all members of the front desk. We would love to invite you back to the hotel for a second chance of turning your average stay into an exceptional one. Should you want to stay at the Best Western Woodbury Inn again, please contact me at the hotel so that I may personally book your next reservation. We hope to see you again soon. Sincerely, Natassia Solis Operations Manager [email protected] 516-921-6900

"Comfortable stay"

5
24/03/2018

I stayed only for one night, but I would have loved to stay longer. The hotel is a motel style building, nicely decorated, very clean, quiet and comfortable. All you need for a good night's sleep. Breakfast was awesome. I would definitely stay again.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear RayVonArbys, We are delighted that your stay at the Best Western Woodbury Inn was nothing less than perfect! Our hotel staff strives to exceed all of our guest's expectations and I am so happy that they were able to do that for you. We receive many compliments on the complimentary breakfast and cleanliness of rooms. Please join us again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Consistency in Long Island"

5
22/03/2018

One of the main features of the long island experiences, is the many options of restaurants and the availability of hotels. The Woodbury Best Western have been a continued bright spot in the Nassau NY. area for years. With their caring staff, comfortable and clean rooms, as well as a hot breakfast meal each morning, the desire to stay at this facility is high on my list each month.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Dr. Bellamy, Thank you for the 5-star TripAdvisor review! We are always happy to host your stay when you visit Long Island and look forward to seeing you next week. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Rundown place to avoid."

1
05/03/2018

This rundown place have seen a better days. This is by far worst best Western I have ever seen. Look and feel of cheap motel 6. It was hard to tell at night, maybe it is under renovation, but the front was not lit at all.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear beach4bum, I am terribly sorry to hear that you did not enjoy your stay at our property. We receive many positive reviews about the hotel grounds and customer service we offer our guests, so I am surprised your stay was anything less than perfect. The hotel is currently undergoing some renovations but should still in no way affect any guest's stay negatively. Were there any other issues you encountered during your stay, besides the exterior appearance? I am more than happy to further discuss the issues you experienced during your stay. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Excellent, BUT........."

4
31/01/2018

This hotel was just what I was looking for. The room was spacious, the bed comfortable, and breakfast was excellent. It contained many choices that would suit anyone's needs. Coffee and other beverages were available all day and all night. There is a soup time every day from 4-6 P.M., with two types of soups available. The staff was very friendly and helpful. Here's the problem- I accidently left my purse on the floor next to my table on Friday, January 26th around 5 P.M., after having soup. I received a call in the room after 6P.M. saying they had my purse. My boyfriend went down to retrieve it, without being checked for identity. I found out later that they had used my phone to call my friend to find out where I was. It was the last call I had made. When I checked my purse, it was missing over $200.00!!! A woman had called, and when my boyfriend went to the desk, it was only men behind the counter. Someone on the staff had helped him or herself to lots of my money. I had not spent any cash on this trip, using only credit cards. The money was taken from two places in such a way that some was still there, trying to conceal the theft. I was missing $20s, $10's and $5's! Someone on this staff is not trustworthy and needs to be dealt with. If you choose to stay here, just be careful to hold on to your belongings tightly. It's a shame one bad employee can ruin the name of such a good company!!

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Dottie L, Thank you for the 4-star TripAdvisor review, we really appreciate it! It is great to hear that the hotel staff exceeded your expectations and that you found the rooms clean. Our staff works hard to make each guest's stay an amazing one. Please let me know the next time you are in the Woodbury area, I'd like to personally make your next reservation. If you would also like to further discuss the issue you experienced at the hotel regarding your items please contact me at the hotel. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Clean and quiet room"

5
27/01/2018

I stayed with my husband for a family function. The free breakfast is good. The room was clean with extra pillows and a sitting area. Free Wi-Fi was a plus. Helpful and friendly staff. Good price for what you get. One problem we did encounter was a couple who came in and seemed to be hording food and they were very aggressive in the food area on one morning. Later I saw them smoking weed in the parking area which explained the odd behavior. Never ever saw anything like this at the hotel and we have been there before. Did not hear any noise from our room. The surrounding area is very nice.

"OK but small"

4
24/01/2018

It was my own fault for being in a hurry when I made the reservation. I didn't notice that I had booked a room with one double bed. It's been so long since I've even seen a double bed that I didn't pay close attention. They weren't kidding! The whole room was comparably sized, including the tiny bathroom. With that being said, the mattress was comfortable and the room was clean. There was a draft coming from the ill-fitting door but we did find an extra blanket. The room had a refrigerator and coffee maker but no microwave. On the good side, I give them an A for breakfast. Great choices.

gemwb, other at Best Western Woodbury Inn, responded to this review
Dear jorvik1, I am happy to hear that you enjoyed your stay at the Best Western Woodbury Inn. Next time you're in the area we would love to offer you a complimentary upgrade to the Executive Level! I have shared your feedback with the hotel staff, especially the breakfast attendants who work very hard to ensure our guest's satisfaction. Please know that I have also shared your review with the maintenance staff in order to resolve the issue of the draft in the room. Please let me know if you have any questions or need anything in the future. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Treated Like a Queen"

5
23/01/2018

Thank you Best Western Woodbury!! I had a flood in my home and had to stay three days. I was treated so nicely. I am 84 year's old so the staff called to check in on me often. I wanted to stay here instead of with my daughter because I love the large extra clean rooms with free coffee all day and soup in the afternoon. Just a treat!! I stayed during Sandy they were extra caring to all that lost power and they made room for my family. I can't say enough about the people at the front desk!!! The lovely woman who handles the food area is the sweetest. Thank you again.

gemwb, other at Best Western Woodbury Inn, responded to this review
Dear longislandgal2018, Thank you so much for the wonderful 5-star TripAdvisor review! It was a pleasure having you stay those few nights at the Best Western Woodbury Inn, your presence in the lobby always put a smile on our face. We are relieved to know you were able to get back into your home after the flooding, but hope you'll come back and visit soon. I will be sharing your lovely words with the hotel staff, especially our breakfast attendants who made your stay so great. Again, it was a pleasure meeting you! Sincerely, Natassia Solis & Your Best Western Friends Operations Manager [email protected] (516) 921-6900

"Very Good Stay"

4
08/01/2018

Staff was friendly and helpful. Breakfast was good. Was a little noisy. There were guests below me that seemed to have lots of dogs. I am not sure what the pet policy is here. Shower was good, great hot water and excellent pressure. Bathroom was a bit cramped.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear TimBoston2, Thank you for the lovely TripAdvisor review! I am so happy that you enjoyed your stay at the Best Western Woodbury Inn. We do have a couple pet friendly rooms at our property, so I apologize if your stay was disrupted in any way. The staff works very hard to exceed all of our guest's expectations, so I will be sharing your kind words with them. Thank you again. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Clean and comfortable"

4
02/01/2018

Hotel was in a great location for us and well priced. We stayed there on new years eve after a party. The rooms were clean and comfortable. Staff was efficient and helpful. Would recommend it and we woukd stay again.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear melissafL3722GV, We appreciate you taking the time to provide us with your positive experience at the Best Western Woodbury Inn. We receive many compliments on our friendly staff, clean rooms, and delicious breakfast. I am so happy to hear that you found your stay a superior one! We are conveniently located near many catering halls, so we had many guests welcoming the new year at our property. Thank you again for your feedback. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Great for holiday stay with family"

4
01/01/2018

We always stay here when we travel to New York for our family Christmas visit. This location is our only choice. Thanks for the great location, breakfast and comfortable rooms. We especially enjoy the ability to pick first or second floor rooms - depending on what works best for you.

"Great motel baad internet"

3
31/12/2017

Service and employees are great. The food is good and the rooms are good as well. The internet is bad and needs to be fix or make it better. The motel employees try to fix it but it work for moment then it started acting up again.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear U1417CAdanielr, Thank you for sharing your experience on TripAdvisor. I am glad to hear that you found the hotel staff great, and the rooms clean. Please know that I have shared your feedback with the general manager in order to fix any problems we may be having the Wi-Fi. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Clean, good place to sleep"

3
27/12/2017

Pictures made it look great for the price. IN reality the rooms seem to be in the middle of a general redecoration but were, overall, clean and good. Staff was very polite and professional. Breakfast was included and good. I'd go back but know you get what you pay and this is an inexpensive place for Long Island, NY - adjust expectations accordingly.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear CF_Racer, Thank you for taking the time to provide us with your feedback. I look forward to sharing your comments with the hotel staff in order to make the necessary changes to ensure an above satisfactory stay for your next visit. I am delighted to hear that you found the staff polite and friendly; we strive to exceed all of our guest's expectations. We also receive many positive reviews on our complimentary breakfast which I am glad you were able to enjoy. Please let us know the next time you're in the area, we'd love to host your next stay! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Comfortable stay"

3
21/12/2017

As commented by other reviewers, Best Western updated this previous motel, and installs the BW style of operation and management. The Executive Room with king sized bed has more updated bland furnishings, but HVAC system is ancient and noisy throughout the night. The toilet also gets clogged easy. However, the staff were uniformly polite, friendly and helpful.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear pbko11, I am delighted to hear you enjoyed your stay at the Best Western Woodbury Inn! It is great knowing that the staff, room cleanliness, and breakfast exceeded your expectations; please know that I have shared your feedback with the hotel staff. Thank you for taking the time to provide us with your feedback, it is a great way of letting us know how we are doing! We look forward to your next visit! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Great stay"

5
19/12/2017

Friendly staff and clean rooms with amazing breakfast area Highly recommend and will return when in area again. Check in was fast and efficient, staff went above and beyond nd to be helpful and every request was granted without hesitation!

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear dfisher882000, Thank you for the 5-star TripAdvisor review, we really appreciate it! It is great to hear that the hotel staff exceeded your expectations and that you found the rooms clean. Our staff works hard to make each guest's stay an amazing one. Please let me know the next time you are in the Woodbury area, I'd like to personally make your next reservation. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"not too happy"

2
07/12/2017

i have explained and expressed my stay and have been as honest as i could. room was not satisfactory for me nor my husband. we've stayed in many best westerns before and will continue to stay in your establishment again but not in the woodbury ny one. we didn't like the lack of upgrades cosmetically, more so on our saturday stay more so than our sunday stay which was a little bit better.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear albertv662, Thank you for taking the time to provide us with your feedback. I am terribly sorry to hear that your stay with us was unenjoyable. Please know that I have shared your feedback with the general manager and maintenance manager in order to resolve any cosmetic issues you may have found during your stay. If you happen to be traveling to the Woodbury area again, we would love for you to give us another opportunity to exceed your expectations. Please feel free to reach me directly at the hotel so that I may personally make your future reservation. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Long term stay was OK"

3
03/12/2017

We stayed here for few weeks. It was OK. Booked a queen room with kitchenette. But when we checked in, they put us in a room with no kitchenette and later when we asked they moved us. Toiletries were different in quality among the two rooms. In the kitchenette, only one small stove worked and the big stove was broken. Breakfast was decent. Lady at the breakfast place was helpful. Housekeeping was OK. You have to let them clean when the housekeeping knocks. If not, no cleaning that day. We ran out of toilet paper one day. They over supplied towels though. Room heater worked fine. Very basic tv channels, it was boring. No dishwasher. Bathroom vent was noisy. Stay was OK for the price.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Travelmonk10, Thank you for taking the time to provide us with your experience. We appreciate your honest feedback as it allows us to make the necessary changes needed to improve our product and service. I have reviewed your comments with the staff members of all departments and am in the process of implementing minor changes in order to improve all departments. I hope you will contact me personally if you'd like to further discuss your stay. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Whenever I travel to Long Island, this is my first choice hotel, very clean, staff very kind...and I love the delightful"

5
01/12/2017

Whenever I travel to Long Island, this is my first choice hotel, very clean, very kind staff, love the "goodie" package, cookies home made and artisan chips, Delicious water...processing in and out was a breeze, they really execute with excellence!

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear RayandGeriLaForte, Thank you for the 5-star TripAdvisor review! I look forward to sharing your kind words with the hotel staff, they love knowing that their hard work is appreciated. Hopefully you will join us again next time you're in the Woodbury area! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Old ,yet clean, motel, exceptional staff"

4
30/11/2017

You can't beat this motel for its location and staff. No, this is not a new hotel. The rooms are dark and outdated, but they are clean and the staff is amazing. Several soups are offered in lobby area in the evening and at the complementary breakfast in the morning there is actually a staff member serving coffee and helping guests. The bagels were NY bagels and delicious. If you want something new and shiny, this is not for you; if you want a good location with a clean room at a reasonable price, this place fits the bill.

"Bring your own toilet paper"

4
29/11/2017

Good hotel and great people running it that we have stayed at many times in the past but the Best Western company is now playing games with service charges. There is now a $2 a day Ecostay fee on the bill to pay for the ECO marked CHINA made toilet paper, tissue paper and ECO labeled soap labeled made in PRC (guess where that is ?). What will you start charging for next.

"Top Staff at this hotel"

5
23/11/2017

Stayed two nights while attending a wedding in the area. ALL the staff were outstanding. Flor, breakfast attendant is amazing! She makes your day begin with a smile. Our shuttle driver Mike was professional yet very friendly and pleasant. Please thank your staff who made lot of out of town wedding guests feel welcome.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear oldgeezer58, Thank you for providing us with your feedback! We are conveniently located near many wedding venues, which makes our property a preferred place to lay your head at night. I am so happy to hear that Flor, our breakfast attendant exceeded your expectations in customer service; she is an asset to our team. We hope you'll choose to stay with us again next time you're in the Woodbury area! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Just An Awful Place"

1
21/11/2017

I am not sure where to start. I just got off the phone with my credit card company disputing charges from this god awful hotel/motel. This hotel is run down and should be condemned. Back in August my family and I stayed at the hotel for a wedding. We booked two rooms for (4) nights through Expedia. The exterior of the hotel is more like a run down motel. Pulling into the parking lot gave us the creeps, which should have been our warning sign. When we got into our rooms, we were welcomed by the smell of mildew mixed with urine, the carpet looked old, dingy, and dirty. The rooms were like a dark brownish color, old fashioned comforters, outdated and very dull. Unidentifiable stains on the walls. We were disgusted! I advised the front desk clerk a bearded, heavy set white guy that we were extremely dissatisfied with our rooms. He apologized for the inconvenience and and had the maintenance guy (s) cleaned the AC filter. The only thing they did was add a pile of dust on the dirty carpet. Ugh!! On our first & last night my husband had a bug crawling on his arm, while laying on the bed. He stomped on it before my sister and I could figured out what type of bug it was. Ewww!! Because we were there for a wedding, the bearded heavy set white guy said they will charge us for (2) nights and we will get refunded for (2) nights. We agreed. Unbelievable! They only refunded one room for the (2) nights, and gave partial refund on the second room. Really?! For the last three months I've been going back and forth with them and Expedia. Their replied to my credit card company stating " I failed to inform them" Lies, Lies, Lies, They're so full of it! Your guests checked out days early and you have no idea why? You don't ask why? Let me get this straight you refunded one room, gave partial on the second one (WHY?) They're bunch of crooks! What a nightmare!! Never ever would I recommend this place, poor service, and dirty rooms. Please stay away from this awful place! It's more like a motel with horrible service!

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear 123nelson, I am sorry to hear that your stay with us was anything less than perfect. I understand how frustrating it can be when booking through a third party website, especially when all billing charges/refunds are handled by that company. We encourage our guests to book directly through the hotel so that any modifications needed (early departure, billing, etc.) can be handled by the front desk agents. Please know that I have shared your feedback with the maintenance and housekeeping manager in order to resolve any issues there may be with the room. Since we cannot make any changes to the pre-paid reservation, I suggest to contact the third party. If you would like to further discuss the issues you experienced at our hotel, please contact me directly at (516) 921-6900 or by email. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Best best western on the island "

5
20/11/2017

This hotel has the best customer service out there. I stay here all the time and love it each time I go. Front desk is amazing breakfast you can't beat it. Free shuttle as well close to everything. Will be back soon!!!

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Jason S, We really appreciate you taking the time to provide us with your 5-star TripAdvisor review! Our goal is to exceed all of our guest's expectations, and it appears we were able to do that for you. I am delighted to hear that you took advantage of our complimentary shuttle that travels within 4-miles of the hotel. Please know that I have shared your feedback with the entire staff. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Not sure why this hotel gets such great ratings"

3
17/11/2017

We stayed at the Best Western Woodbury Inn the night after a wedding. I was surprised at how rundown the hotel was. The room was clean and the bed was comfortable, but this is an old Best Western that desperately needs to be updated. The breakfast area is very small and the food is very average. Big kudos to the shuttle drivers though. They were very gracious in taking the wedding guests to and from the venue. The outside lights near our room on the second floor kept flickering on and off, so it was rather dark when we came back at night. The stairs to the second floor are old metal ones and they were somewhat slick in the rain. There is a sign that says use the inside stairs, but there is nothing on the second floor to identify where those stairs might be. I don't know what else is available in this area, but the Best Western would not be my first choice.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
TravelingNana4, I appreciate you taking the time to provide us with your feedback. We receive many compliments on the friendliness of staff, cleanliness of rooms, breakfast options, and convenience of location. Although I am disappointed to hear that your expectations at our property were not exceeded, I am happy to hear that you found our shuttle service convenient and staff helpful. Please know that I have shared your feedback with the general manager, and would love to have you stay with us again on our Executive Level. If you would like to further discuss your stay please contact me at (516) 921-6900. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"I had an awesome time"

5
16/11/2017

My stay there was as part of my little brother's wedding. I was able to enjoy every minute of the event because I did not have to worry about other things. From catching the shuttle to the wedding location the night of and the next morning for a family breakfast, to have a luxurious shower before and after and a great night sleep, I had a great time!

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Mayra L, Thank you for your 5-star TripAdvisor review! We appreciate you taking the time to provide us with your feedback. Our staff works hard to exceed the expectations of our guests and I am delighted to know that you noticed their efforts. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager (516) 921-6900 [email protected]

"Affordable and quiet"

4
15/11/2017

Through Hotwire a good deal, nice complimentary hot breakfast, seasonal outdoor pool with attractive grounds and small exercise room. Affordable and quiet. Nice location near LIE and Parkway. Corner room on the upper floor is very quiet.

"The Best Western Woodbury is a great value"

5
14/11/2017

We like to stay at this motel because it is a great value. The service is excellent and the breakfast and soup evening event are really nice. The rooms are normal, we usually book on Priceline and get the value room, double instead of queen, but that's what we paid for. Their King rooms are great. It is a motel though so keep your expectations in line.

"Your home away from home"

5
13/11/2017

Your home away from home. Centrally located on Long Island. Easy access to the expressway. Breakfast is awesome many choices. Warm and cozy. The staff is very helpful. The grounds are beautiful especially in spring and summer.

"Kiddie Kamp gone awry"

1
13/11/2017

Screaming, running jumping children in over head rooms, perhaps a multi room family occasion. Children running and jumping overhead in the corridors and on our level. Complained to management, noise stopped but resumed again. Management refused to move us. Disgusting seedy place

"Noisy but nice rooms"

3
06/11/2017

The staff are extremely friendly and helpful. The room was nice and clean, and I couldn't hear noise from other rooms even though the hotel was completely full. (Thick walls.) Nice mattresses, and although the sheets were a little rough, they were very clean and there were enough of them. No caffeinated coffee was available for the in-room coffeemaker, but this was probably a temporary glitch and anyway they have coffee in the lobby too. Tons of noise comes through the door, at least on weekends. The parking lot is really loud. There were at least 2 wedding parties present when I was there, and I gather this is a feature most weekends, so if noise is a concern, ask when you make your reservation. There was noise from wedding guests arguing in the parking lot, people coming up and down the metal stairs, shuttle buses backing up with their beepers turned to extra-loud, and people honking their horns to get someone to come out of their room. This goes on pretty much till midnight or maybe later. Bring earplugs. I saw an earlier review that said there was a bedbug (one bedbug?), and I have my doubts about this. I detected no sign of anything like that.

"Great Value"

4
31/10/2017

This is my go to hotel in Long Island. The staff is very helpful, the rooms are clean. It is not flashy or brand new, but everything works and it is very convenient. I have used many of the amenities over the years and have been rarely disappointed.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Joel S, It is a pleasure to have you as a loyal Best Western member. We appreciate you sharing your experience with us and are always looking forward to your next visit. We are now serving the complimentary soup, Monday to Wednesday, so please join us again soon! We will see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Best western woodbury"

5
28/10/2017

I stay here often ,it is clean. The staff are always friendly and helpful. I will not stay anywhere else when in area. It is close to shopping , dining and not far from NYC and the other beautiful places on the Island to visit.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear barbaracolon, As always we appreciate when you take the time to share your experience with us. It was a pleasure having you stay with us and we look forward to your next visit. Our goal is to ensure each guest leaves happy and your raving review is the perfect example of that. Please let me know the next time you're in the area so that I can make your reservation personally. Thank you again for your loyalty to the Best Western. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Awful"

1
26/10/2017

Didn't get the room I reserved and was put in a small room with no windows. The establishment is dated and worn. The sheets were dirty and the bathroom was small. I don't think it meets the BW standard

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Lawrence H, I am terribly sorry to hear that your stay with us was anything less than perfect. I appreciate you sharing your feedback with us so that we can take the correct measures in resolving any issues at our property. If you would like to further discuss your stay please contact me directly by email. Thank you. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Beautiful setting and terrific price, but noisy from above"

3
26/10/2017

I could not get any peace and relaxation any of my nine days at this hotel. The ceiling is paper thin and if it's not the maid waking you up, it's the person above you assigned to the room above you. Bring a LOUD white noise machine with you to block out the noise from above.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Z9880BHrichardh, I am happy to hear that you found the grounds of our hotel beautiful. Our maintenance team works very hard in ensuring the landscaping continues to stay so wonderful! I am so sorry to hear that you slept uncomfortably due to the noise above you. I know that we spoke regarding the situation a couple times during your stay, and am disappointed to know the issue continued. If you would like to further discuss your stay please feel free to contact me directly by email. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"We Would Not Return"

3
24/10/2017

We stayed here on a Saturday night. The exterior of the property, especially from the highway, is very unattractive - almost looking abandoned.... we weren't sure if we really even wanted to check in. You need to drive round the back side of the property to get to the lobby. Desk Employees were pleasant - housekeeping too. Rooms were clean enough - but fan in the bathroom was very loud, with no switch to turn it off separately..... it was a basic no-frills room. Wifi was so weak, we were not able to use it, which was disappointing. The small breakfast "area" is basically in the lobby by the front entrance, with only a few tables. The walls/floors are thin - we stayed in a first floor unit - heard a lot of noise from neighboring units all night. Honestly, we would not recommend staying here - if you had another choice.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Beth B, I appreciate you taking the time to provide us with your feedback. We receive many compliments on the friendliness of staff and cleanliness of rooms, so I am glad you agree. I am disappointed to hear that your expectations at our property were not exceeded. I have shared your feedback with the general manager, and would love to have you stay with us again on our Executive Level. If you would like to further discuss your stay please contact me at (516) 921-6900. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Pleasant Stay"

4
24/10/2017

This place should more correctly be labeled a motel. While the do serve a decent breakfast, there is no lunch or dinner and no bar. The room itself was exactly as expected, king size bed a sink alcove and a separate bathroom. Bed, TV and desk were all adequate. The bathroom was a little small but while not having a walking shower it did have a low step in tub with a grab rail. The breakfast lady and the chamber maid were both excellent.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Kevin S, Thank you for taking the time to provide us with your 4-star TripAdvisor review. It means the world to us when our guests share their experiences. I am happy that you found the room clean and comfortable, the breakfast plentiful, and the staff friendly. I have shared your comments with the breakfast attendant and housekeeping staff. We hope to see you again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"NICE STAY"

4
21/10/2017

Spent 5 days for my 50th Class reunion and was concerned by the reviews since they were mixed. PROS Rate was 60.00 a night cheaper than most rooms in the area front desk was very pleasant and helpful, room was clean plenty of towels and pillows. The breakfast was great with eggs waffles French toast and pancakes as well as fresh fruit oatmeal cereal and pastries. the coffee was excellent with flavored creamers which were available 24 hours a day. Plenty of restaurants close by. CONS this is an older motel and did have some minor details but did not affect my stay. Rooms were outside entrance . I would recommend this motel for anyone who is on a budget the savings would be well spent on eating out.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear qnp1zb, I am delighted that you decided to share your feedback from your most recent stay at our property! We are happy that you enjoyed your stay with us and were able to make new friends at the hotel. We receive many compliments on the cleanliness and comfort of the rooms and the friendliness of staff. I appreciate you recommending the Best Western Woodbury Inn a place to stay when in the Long Island area. Please come back to visit soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Old and outdated"

2
16/10/2017

When we pulled up to this place it was dark and we thought it was closed. We drove around back to find the lobby, if you can call it that. I thought because it was in an upscale neighborhood it would be fine for the evening. This place is more like a motel than a hotel

"Room was clean but needs some updating."

3
16/10/2017

Service was excellent and room was clean. Breakfast was good. Bathroom in our room was run down. Exhaust fan did not run so it caused alot of moisture issues in bathroom. Door peeling, molding cracked, Paint and sheetrock very patchy. Floor tiles cracked. TV's need to be updated. Beds were comfortable.

"Best western"

4
15/10/2017

Room quality is acceptable. Staff was excellent. Fitness center needs to be better maintained. The outside stairs need to be protected from the rain. Breakfast was well done and was more than acceptable.

"Comfortable "Extra mile" facility"

5
15/10/2017

The staff here go the extra mile to make it comfortable. The 24-hr juice/coffee bar was exceptional, breakfast complete and well-attended, cleanliness was great overall. You can tell when employees are being well-trained and led by someone with a positive attitude. The bathrooms were small as usual and ours had only a stand up shower (which I don't mind at all, I am not going to take a bath in a hotel room) but if you had kids it might be an issue so ask about that.

"Nice hotel, good value"

4
14/10/2017

I like the hotel due to it's location near stores, restaurants and major routes. The staff is caring and friendly and appear to provide well for their guests. I have stayed at this hotel several times over the past few years. My issue with this facility is that it is very dated and in need of an upgrade. The WiFi network has been upgraded and works better than in the past. Overall, I would recommend this hotel and hope that the owners consider updating the facility.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Garry M, I am delighted to hear you enjoyed your stay at the Best Western Woodbury Inn! It is great knowing that the staff, room cleanliness, and breakfast exceeded your expectations; please know that I have shared your feedback with the hotel staff and the general manager. Thank you for taking the time to provide us with your feedback, it is a great way of letting us know how we are doing! We look forward to your next visit! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"The best Best Western"

4
10/10/2017

Staff is outstanding and they give you a welcome bag with bottles of water and treats. The rooms are clean and comfy. The breakast was very good and attendant acted like a waitress. The hotel is one of the best hotel I stayed at during my recent trip.easy to locate and close to restaurants and highways.

"Horrible Experience"

2
08/10/2017

Checked in late evening. Hotel full. Our room smelled and was not clean. Obtained vacuum and Clorox to clean and disinfect our room myself. Thought I was on Candid Camera. Fell asleep, only to be woken by the people next door, who TRASHED their room (saw the door open in morning) Staff was nice and tried to accommodate us as best they could. Moved us to “freshly cleaned” room the following morning. However, the A/C wasn't working properly and made the room smell of mildew. It was all almost comical. The place needs a makeover and freshening up. Would NOT stay there again, though my kids liked the “free” buffet breakfast.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear ScottVegas24, I appreciate you taking the time to provide us with your feedback from your most recent stay at our property. I would like to apologize on behalf of our hotel for the great inconveniences you and your family faced during your stay. I know that we spoke a few times, but again I can only imagine how uncomfortable you must have been. Please know that we have taken the correct steps in resolving any and all issues in those rooms. I understand you will be back in the area early next year; therefore, I would like to invite you back to our property stay in a Double Queen room on our executive level. I have shared your comments with the hotel staff and all managers. Please let me know if I can be of any further assistance now or in the future. We look forward to hopefully seeing you again. Best of luck to you and your family. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Nice hotel, helpful staff"

5
25/09/2017

We were in town for a family wedding and this hotel was fairly close and reasonably priced. Turns out it was also located close to transportation into NYC and several nearby restaurants. The staff was very helpful. There was a shuttle to the train station to get into NYC. Also about 25 minutes to Jones Beach. Although listed as having a continental breakfast, eggs and sausage were also served. The only negative was the layout of the breakfast area. It doesn't take too many people before it becomes crowded and difficult to get to the food. Although we didn't get in, they have a very nice pool area. We sat there for some relaxing downtime.

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Kas36538, Thank you for your 5-star TripAdvisor review! I am happy to hear that you truly enjoyed your stay at our property and were able to enjoy the Woodbury area. We are conveniently located near many shops, restaurants, and wedding venues! Having the complimentary shuttle that travels within a 4-mile radius of the hotel is very helpful for those guests looking to get around. Although our breakfast area is on the smaller side, the variety of options we have to offer exceeds the 'Continental' breakfast expectation. We hope you will join us again soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Nice stay Some Problems"

3
24/09/2017

TV didn't work when we checked in. Water pipe broken had no water in room for 2 hours Very noisy in room next door Room keys had to be changed out 5 times Good location to restaurants and roads. good breakfast mostly friendly staff They did adjust the bill because of the various problems

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear Jesse F, I am sorry to hear that your stay with us was anything less than perfect. I appreciate you taking the time to provide us with your feedback because this allows us to resolve the issue. Please know that I have shared your feedback with the appropriate managers and staff. Please let me know if I can be of any further assistance. We hope to see you again soon. Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Stay at Woodbury best western"

5
19/09/2017

We have stayed at Woodbury BW for many years. Have had good experiences Staff extremely helpful . Great location Breakfast, snacks all day and night very good. We recommend it highly Good value . We we will stay there again for Thanjsgiving

gemwb, Operations Manager at Best Western Woodbury Inn, responded to this review
Dear NancybL78WV, As always, we appreciate your loyalty to the Best Western brand and our property. We always look forward to your next visit and are delighted to hear you will be enjoying Thanksgiving with us. Please let me know if you have any requests for your upcoming reservation. We'll see you soon! Sincerely, Natassia Solis Operations Manager [email protected] (516) 921-6900

"Good Basics"

4
18/09/2017

A good hotel at a decent price, you got a basic room with a comfortable bed and a nice shower. Allison, was exceptionally friendly at check in. The continental breakfast had good pastries, eggs, potatoes, bagels, etc. We will stay there again.

"Great staff"

5
17/09/2017

Super clean, excellent staff, good breakfast, convenient location to local sights (Sagamore Hill, Vanderbilt Mansion). Excellent restaurants walking distance. Beautiful pool area. Only downside was no elevator.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Jaceandmead, I am so happy to hear that you enjoyed your stay at the Best Western Woodbury Inn! Your 5-star TripAdvisor review lets us know that our efforts go a long way. It's great that you were able to enjoy some of the historical sites Long Island has to offer, as well as the wonderful restaurants and shopping. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great and friendly"

5
17/09/2017

Great staff amazing service easy and convienent !!! Highly reccomend. Staff was friendly and attentive. Location was perfect. Quiet and clean. Would reccomend to family or business travelers. Breakfast was fresh and delicious with many options.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Isaac G, Thank you for taking the time to give us feedback about your recent stay at the Best Western Woodbury Inn and posting a 5-Star review of your experience on Trip Advisor! I agree that the hotel staff is amazing! We are thrilled to hear we had such a positive impact on your stay! It is very important to us that our guests are provided excellent customer service, and the hotel staff does an outstanding job. We look forward to seeing you on your next visit! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"good enough for a quick visit"

3
12/09/2017

The hotel is right off the turnpike and the rooms have outdoor entrances, like a roadside motel. Everything was clean and the staff was nice and accommodating. It was fine for a quick inexpensive place to stay, but its nothing special, and I wouldn't necessarily want to spend a lot of time here -- but it was perfectly OK for a 1 night stopover for myself. The breakfast is nice -- the standard chain continental breakfast, but with some hot foods (sausage, eggs, pancakes).

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Nick C, We appreciate you taking the time to provide us with your feedback and 3-star TripAdvisor review. It is wonderful to hear that your stay at the Best Western Woodbury Inn was able to meet your expectations. We are glad you found the property clean, quiet, and comfortable. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great place, good location, quite area."

5
11/09/2017

This was a great stay for my week in Woodbury. The location is near several eateries, there's a grocery store just down the road. They have a beautiful pool and patio area. Free shuttle to the LIRR when you need it. I'd definitely stay here again.

"Very cozy hotel"

5
11/09/2017

The best thing besides the coziness of this hotel is the outdoor pool!!! It was clean and even if you dont use it, its a nice place to hang out and relax. I think it is a decent hotel for the money you pay. Its clean, the staff was friendly and helpful. Its right next to a diner, so late night snacks are not a problem

"Staff is amazing"

4
10/09/2017

The staff here is smart, sweet and could not be more helpful. The room was clean, and quiet even though it was booked to capacity. The bathroom was very small and did not have a fan or a window, which was unfortunate. Breakfast was great and fresh baked cookies appeared in the afternoon in the lobby while coffee, tea, water and juice was available always.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Olivialeone, We appreciate you taking the time to provide us with your feedback and 4-star TripAdvisor review! It is wonderful to hear that your stay at the Best Western Woodbury Inn exceeded your expectations. We are glad you found the property clean, quiet, and comfortable. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Old Property, creaky Rooms"

3
08/09/2017

My business took me this time to two days at a client place in Hicksville and my US counterpart had booked this hotel thinking that it is nearby to the client place as well as good. we checked in by around 10.30 PM since our flight into la guardia was delayed and the construction work at the airport delayed us further. the checkin was smooth and quick. The hotel is a huge property, but the rooms looked old and tired. the AC unit was making a lot of noise and was not enough to cover the entire room. The breakfast was good, though

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Srini_r71, We appreciate you taking the time to provide us with such a lovely review! I am happy to hear that you found the front desk friendly, our location convenient, and enjoyed the complimentary breakfast. Please know that I have shared your feedback with the hotel staff. We look forward to seeing you again soon. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Good location, nice pool"

4
06/09/2017

Have stayed here before, but this time had maintenance issues. Very helpful staff, but the facility is feeling dated and needs more attention to maintenance. Had issues with toilet, TV, and tub not draining. All things that you expect to be in working order.

"Adequate. Nothing more, nothing less."

3
02/09/2017

I am truly perplexed by the 5-star ratings for this property. It is a somewhat refurbished motel, simply adequate but certainly not outstanding. The rooms are dated and very, very small. The parking lot is a challenge to negotiate, and there are not enough spaces for the number of rooms, so every night we had to park on the opposite side from where we were staying. On the other hand, parking is free, so that's good. On the plus side, the bed was quite comfortable. On the minus side, the sound-proofing between rooms is extremely poor and the noise from the adjoining room was crystal clear. Another on the plus side is a very nice pool. But another in the minus column is one of the worst selections of TV channels I have had in a hotel in recent memory. The exercise facility is sparse, but probably the best they could do in the available space. Breakfast was typical for this sort of facility: adequate but not remarkable. The best feature of this property is the staff. Every single individual with whom I interacted was friendly, polite, and effective. On the other hand, making a reservation by telephone was a nightmare. So there you have it. Some good, some bad. Not terrible but not great either. A perfect 3.

"Clean, nice staff, but a creepy at night"

3
30/08/2017

The motel was very clean and eco-friendly. However, the motel was VERY dark in the back at night. I did not feel comfortable staying in the back rooms alone as a young woman. There were a few rooms on the bottom floor sitting with the door open, and a few men just walking around. If you can, request a room by the lobby and on the 2nd floor. The motel could benefit from additional lights where the transport trucks are parked, and in the back rooms so guests feel safer.

"Very Comfortable Long Term Stay"

5
29/08/2017

If your in the Woodbury area and need a comfortable, affordable and nice place to stay this is it. Very accessible to restaurants of all food types. Hotel staff very accomodating. Been told to lenthen my remarks so this is what I am doing, Lol . . . Only irritating part of the survey.

"Clean stay, comfortable bed, boring location"

3
29/08/2017

Stayed here for a recent wedding in the neighborhood. Otherwise nothing to do in the immediate area. Clean room, very comfortable bed, below average wi-fi that prevented for streaming during our stay, nice service, decent breakfast for being continental.

"Great place"

5
29/08/2017

Nice people, abundant free breakfast, and amazing towels. The check-in and check-out staff were more than friendly and helpful. The towels were what you would get in a $300/night room. Five pillows on a king bed were a bit of overkill but I guess some people like a lot of pillows. Free bottles of water at check-in and in the room were a nice amenity. This place really cares for their guests and I would DEFINITELY return if I come back to the area.

"Convenient location"

4
23/08/2017

The Woodbury Inn is a motel-style structure with plenty of parking. The courtesy shuttle drives within a 4-mile radius. The LIRR Syosset station is 2.5 miles away. A golf course is nearby on Jericho Turnpike.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Frances F, Thank you for the wonderful 4-star TripAdvisor review! I am so happy that you enjoyed your stay at the Best Western Woodbury Inn and found our location conveniently and centrally located. I hope that you will stay with us again soon. Again, I appreciate you taking the time to provide us with your feedback. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"EXCELLENT"

5
22/08/2017

I closed on my home on Long Island, NY in June of 2017. I needed a temporary place that would allow my pups, till I got a job transfer out of state. The staff, Sakshi, Allison, Natasha, and the maintenance crew made my pups and me, feel so welcome and so comfortable. They attended to our needs with compassion, professionalism and welcomed us happily. We were there till mid August. The place was clean, warm and cozy. I HIGHLY recommend this hotel to everyone looking to stay in the Eastern Nassau County part of Long Island or nearby. You will be MORE than satisfied. Thank you so much BWW! We'll never, ever forget you!!

"Old hotel, but has a pool"

3
21/08/2017

The rooms, while cleanish, are small and date from the 1970's. Minimal soundproofing between rooms (the couple above us had a really good time, which took some explaining to our kids) and between the room and the outside external corridor, where the rough concrete path amplifies every rolled suitcase or service trolley. On the plus side, they have a nice outside pool, and provide towels there. Breakfast is in a very small area by reception, so you'll probably end up taking it back to the room - or eating out. Overall a good location, with friendly staff, but the hotel needs tearing down and rebuilding.

"Pleasant, quiet & great value"

5
20/08/2017

I stayed at this hotel for two nights during the busy summer season. It is centrally located on Long Island, and especially convenient to Sagamore Hill. It was reasonably priced for a comfortable, quiet room. The breakfast buffet is better than average. Every member of the staff was extraordinarily pleasant, including the front desk clerk, breakfast attendant, and cleaning crew.

"Excellent Hotel and Staff"

5
18/08/2017

Hotel staff friendly and helpful. Very clean rooms and nicely decorated. Quiet and good area. Nice pool area for the family. Good area with stores and restaurants nearby. Easy access to freeways. I recommend this hotel for family stays.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear 60sherrid, Thank you so much for taking the time to share your feedback on TripAdvisor! We appreciate all guest comments and suggestions. I am happy that you enjoyed your stay at the Best Western Woodbury Inn, and found the staff friendly, the location convenient, and the rooms clean. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Nice People great staff worst hotel I have stayed in years"

2
16/08/2017

I had an event to got to and it was during lacrosse week on Long Island I had no other choice but to book here. I booked two rooms that were priced high because of the demand and had the rooms for 3 nights. Simply the rooms look like they haven't been done over since the 1970's. Not joking. I had family members come meet us there and I was so embarrassed by the room. The room was clean though. Just old and depressing and worst place I have stayed in years. The staff is great and nice and accommodating.

"Mold and Bugs"

1
14/08/2017

So much bathroom mold it was disgusting, we killed at least 3 BUGS as well. The front desk girl said she would notify housekeeping, I told her they would need to tear the wall down to the studs it was that bad. People should not be allowed in there. It should be condemned!!!

"Great stay"

5
31/07/2017

They hit all the marks for my trip. I was in town for a wedding. The staff were incredibly helpful and able to accommodate me with a room on very short notice due to a booking error on my part. The room was clean, quiet , and comfortable. A fantastic stay for me!

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear 312ihabe, We appreciate you taking the time to provide us with your feedback and 5-star TripAdvisor review! It is wonderful to hear that your stay at the Best Western Woodbury Inn exceeded your expectations. We are glad you found the property clean, quiet, and comfortable. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Excellent Value"

5
25/07/2017

For the price paid, this hotel provides a very pleasant experience. The staff is cordial, the rooms were spacious, the beds were super-comfortable, and the location is ideal. Our room had a small kitchenette which was handy for keeping food cold, warming up left-overs, and having a quiet cup of coffee before heading out.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Laxbhs, I really appreciate you taking the time to provide us with your wonderful 5-star TripAdvisor review. We receive many compliments on the friendliness of our staff, the cleanliness of the rooms, and our ideal location. There are many beautiful historical parks and museums to visit on Long Island, so I hope that you were able to enjoy your time here. Please let me know if you may need anything in the future. We hope to see you again soon!

"It's fine"

3
24/07/2017

Was worth the price, not a glamorous place but clean and quaint.The location was convenient, entrance confusing I believe it was under construction . The continental breakfast Offered many choices considering the small space.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear SimonedQ9744QY, Thank you for taking the time to provide us with your feedback. I am happy that you found the location of our property convenient, our rooms clean, and the breakfast options plentiful. We like to upkeep the property as often as possible, but are not currently under construction. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"clean hotel and was a good place to stay at"

4
20/07/2017

Room was clean, big enough for 3 people and very comfortable. the bathroom was perfect and the bed was soft. Staff was very friendly and we were fortunate to make friends at the hotel. Would suggest for people to stay here.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Oleg M, I am happy to hear that you enjoyed your stay with us and were able to make new friends at the hotel. We receive many compliments on the cleanliness and comfort of the rooms and the friendliness of staff. I appreciate you recommending the Best Western Woodbury Inn a place to stay when in the Long Island area. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Really great for what we needed"

5
19/07/2017

We needed one more night on Long Island after coming down for a funeral. Most hotels were booked because of weddings and we found a small window where this hotel had available rooms. With AAA, I still thought $139 for the double full-beds room was a little high considering the slightly aged look of the room, but everything ended up being great for our stay. Everything was super clean, bathrooms were fine, it smelled fine, it was easy to carry bags up to the second floor, the area certainly seemed safe, the customer service was terrific, they happily supplied us with toothpaste packets when we asked, the staff took the initiative to ask us about a wake up call (probably the first time I was asked that), and they were really really polite. We interacted with a staff member named Sahra - she was fantastic. The breakfast area itself was small but there was plenty to eat. The lobby had several tables to sit at for dining. No food was depleted even after going for breakfast about 30 minutes before it ended - and there were plenty of people eating so I assume they do well replenishing food. We took our breakfast to their beautiful pool area to the side of the hotel. Lastly, the hotel was so close to really everything. I haven't lived on the island for some time, and going back I realized how close everything on the island was. Getting to Roosevelt Field Mall, Eisenhower Park, or Jones Beach took only a short drive. We didn't check out the attractions surrounding the hotel - but I wouldn't recommend just staying exclusively to that area since everything is so close.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear dylanc265, Thank you for the wonderful 5-star TripAdvisor review! I am so happy that you enjoyed your stay at the Best Western Woodbury Inn and found our location conveniently and centrally located. Sahra is our newest member to the Woodbury front desk team, and I look forward to sharing your kind words with her. Again, I appreciate you taking the time to provide us with your feedback. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Good place to stay when in the area"

4
17/07/2017

Clean relatively inexpensive location when traveling to Long Island. We stay in the area fairly frequently during the summer and try different places. Not much to look at from the road (looks like a catering hall undergoing renovation) but once you get to the courtyard it's kind of quaint.This is one we would return to.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Jpmc1958, I am delighted to hear that you enjoyed your stay at the Best Western Woodbury Inn. We appreciate your 4-star TripAdvisor review and your feedback! Many guests have referred to our property as a "hidden gem", so it brings us joy to know that you feel the same. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Clean and comfortable"

4
16/07/2017

Room was small and bed was a full as opposed to a queen or king, but it was clean and comfortable. Bed was soft and not one of the rock hard mattresses we seem to come across more and more these days. Free breakfast was better than most, staff was friendly and helped folks with waffle and pancake makers. Our biggest complaint was that the air conditioner was very noisy.

"Needs a Renovation Badly!!!!"

2
16/07/2017

Very neglected property. Dirty breakfast area in lobby including ants. Rooms all had peeling wallpaper from long, long ago. The pictures online are very deceiving. Everything about this hotel is old and needs replacing.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Mhart2002, I am disappointed to hear that your stay with us was anything less than perfect. We receive many compliments on our friendly staff, variety of breakfast items, room cleanliness, and landscaping. Many of the photos found on TripAdvisor are posted from guests who have shared their positive experiences. The majority of our property is exterior, but we do have an interior executive level. If you find yourself in the Woodbury area again, I would like to personally make your next reservation and offer a complimentary upgrade. I encourage you to contact me directly when making future reservations. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Wondeful Stay"

5
12/07/2017

They treated my family with respect,staff was excellent Allison from front desk gave a such a good deal that I stoped looking for hotels and she booked us for 12 night stay she went out of her way to make us happy ThankYou Allison.Breakfast attenant Diana Lugo always with a big smile in the breakfast area she and my wife became best of friends we would come down for breakfast they would hug each other and start talking to each other and laugh up a storm about what who cares as long as my wife was happy that's all that matters,Thank you Diana.And Thank You Best Western Woodbury New York

"Comfortable, clean and friendly"

5
10/07/2017

This is a good hotel if you will be visiting places in the vicinity. Don't be worried by the exterior that faces the main street. The rooms are behind that and one side faces trees. Room was clean, bed comfortable, towels soft, staff friendly, and price includes breakfast (the usual fare, not much in the way of fruit, but do have oatmeal).

"Long Isalnd Best Western"

4
05/07/2017

Great location, the king bed rooms are a little tight, pool area is very nice, not enough tables in lobby to sit and eat breakfast. I would stay here again, the staff is very accommodating and very polite

"Convenient for wedding venues close by!"

4
05/07/2017

Convenient for wedding close by Originally told shuttle bus will take us and return for us. While going to venue asked driver about return. He said it was a one way trip. How wd we get back? My husband took bus back and got the car. Room was clean and comfortable we paid a lower wedding price which was good but were disappointed with the shuttle which my son had prearranged roundtrip travel and we did not get it. However it all worked out

"Fourth of July Paradise"

5
03/07/2017

Love the pool and the gardens. Great front desk and a good breakfast. Nice walk to nearby shops and restaurants. Thanks for the recommendation of Huntington for seafood. Loved the Harbor Mist at sunset.

"Long island"

4
29/06/2017

The kids enjoyed the area and so did I because of the many options for meals. There were pharmacies and banks nearby also. Clean room, comfy beds and safe area to park my car. Kids loved the outfit pool area to swim and relax on the grass. The Continental breakfast was plenty. I would definitely stay there again.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Iimannii, Thank you for taking the time to write such a positive TripAdvisor review about the Best Western Woodbury Inn! I will be sharing your comments with the staff, who work very hard to ensure all of our guests have a wonderful stay. We are always happy to have you as our guest and look forward to seeing you on your next visit. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great Hotel with wonderful staff"

5
28/06/2017

We had to be in Long Island for family business. The Woodbury Inn was an excellent choice. The room was immaculate and the staff was more than helpful and friendly. We were on the ground floor only steps from the beautifully maintained pool and grounds. They offer the extras like towels laid out on each lounge chair and a gas grill for guest use in the pool area. The area around the pool was immaculately maintained as was the pool. It felt like we were in someone's back yard and not off a busy highway. The rooms at Best Western are usually the same layout which is why we pick Best Western. The exterior is very welcoming. We had a group of three 20 something young men in the room next door to us and some more one room away on the other side which was an initial concern but the room walls are well insulated and we heard nothing. Breakfast is adequate and complete. The only thing I missed was having the usual bacon. They serve what they call a continental breakfast but it was a full breakfast-- and that is helpful when traveling. The staff is on top of everything and keep the breakfast area well stocked and very clean. The beds are very comfortable as are the pillows--something a bit hard to find. A lot of attention to detail and very quiet in a very busy area of Long Island.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear bdtravelers, I appreciate you taking the time to give us your feedback and a 5-star TripAdvisor review! Thank you for selecting our hotel and for letting us know how much you enjoyed your stay. We are so pleased to receive such a lovely review. I look forward to discussing your comments with my staff as we strive daily to provide a perfect stay for each and every guest. Feedback such as yours is an encouragement to our team. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Old Facilities, Great Customer Service"

4
26/06/2017

Stayed here last week for a business trip and the rooms weren't amazing. They are definitely older and you're close to lots of trees, so there's some bugs. My colleagues and I ended up finishing our job early, so we did not need our last night at the hotel. The girl at the front desk was extremely prompt in getting us the night refunded and gave no pushback. Two of our employees forgot to check out and she took care of it with no extra charge. Good hotel for a night or two, wouldn't do an extended stay here. I am only rating this 4 stars for the great customer service!

"Chrissy's visit"

1
26/06/2017

The Best Western Woodbury Inn, was, I will be blunt, disgusting! We arrived about 10:30 in the Eve, was given a room with NO WINDOW! After complaining at the front desk, they gave us a bigger room on the 1st floor with a window, the room smelt very horrid. The breakfast was cold, the eggs were terrible. The entire stay was for 6 days, but cut it short after 1 day, and found a very pleasant Holiday Inn in Roslyn! Which was wonderful! I am sold on Holiday Inns! The worst part about this, was I made sure ahead of time, we would get a room with a window! No more Best Westerns! They can't even provide HD on their TV's

"Genuine Guest Experience"

5
18/06/2017

I loved this property! It's charming on the outside, but it's the staff's attentiveness that really makes it charming on the inside. The rooms were clean, the breakfast was fresh, tasty and free, and the hospitality abounds here. Everyone I met, from check-in to breakfast to check-out was genuinely caring. It's clear to me that the training in hospitality is a priority and these employees take it to the max.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Shelly C, Wow! Your 5-star TripAdvisor review and the encouraging words that you have shared with us, truly shows the positive impact our team has on our guests. I will be posting your lovely comments on our Wall of Encouragement for the staff to see. Although it is our job to make sure that we please every guest, it is always nice to be recognized for a job well done. Thank you for taking the time to provide us with your feedback. We hope that you will join us again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"distance"

5
17/06/2017

I always try to stay at a best western when I travel hopefully if it is not to far from my destination, this time it was it was pretty close by, I always enjoy the hospitality and this time was great, I was having a issue with my pass card with my lock and a young lady at the desk .Amanda Lierena extended herself many times, she had a great personality and good representative for Best Western-Thank her for me.

"The cream of woodbury"

5
16/06/2017

I have never had a challenging stay at this facility. Always a warm, cozy and comfortable room. The staff really are concerned about the cleanliness of the hotel and they really are a best kept secret and the Cream of Woodbury.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Dr-Bellamy B., It is always a pleasure having you stay at the Best Western Woodbury Inn. We appreciate you taking the time provide us with your feedback and for your loyalty to the Best Western brand. I am always happy to hear that you find the rooms comfortable and the staff friendly. We look forward to seeing you at your next visit! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great Stay"

5
12/06/2017

This hotel is very ecomonmical for the area. On the next block, within walking distance, is a full service diner. Hotel is on Jericho Turnpike whick has all kinds of stores and restaurants. Hotel is clean, safe, and convienient-a good place to put down for the night.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear N4299HNjamesh, Thank you for taking the time to write such a positive TripAdvisor review about the Best Western Woodbury Inn! I will be sharing your comments with the staff, who work very hard to ensure all of our guests have a wonderful stay. We are always happy to have you as our guest and look forward to seeing you on your next visit. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Motel looks, Hotel service"

5
12/06/2017

Stayed there for a night to attend a wedding, expected a motel experience, especially as outside of the facility is being remodeled. Instead found extremely attentive staff, great room, pool, and good value overall. I'd certainly go out of my way to stay there again.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Romeguy, I appreciate you taking the time to give us your feedback and a 5-star TripAdvisor review! Thank you for selecting our hotel and for letting us know how much you enjoyed your stay. We are so pleased when we receive such a lovely review. I look forward to discussing your comments with my staff as we strive daily to provide a perfect stay for each and every guest. Feedback such as yours is an encouragement to our team. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great value"

5
12/06/2017

Hotel was very easy to find.... convenient location to visit friends and family... for the price it is well worth it. Nice folks at the front desk.... enjoyed the breakfast while sitting in the lobby area.... you will see me again

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Edwin H, We appreciate you taking the time to provide us with such a lovely review! I am happy to hear that you found the front desk friendly, our location convenient, and enjoyed the complimentary breakfast. We look forward to seeing you again soon. Thank you. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Very accomodating place to stay"

4
09/06/2017

Room was very comfortable and clean.. however the rooms are older. Bathroom was tight for me. Mattress provides an excellent nights sleep. Location is very quiet and the On Parade Diner is walking distance. The BW provides 24 hour coffee and tea in their lobby. Breakfast was done very well. Pastries, waffles, bagels, cereal and hot scrambled eggs every day. Plus oranges, apples and bananas and a fridge full of yogurts and pudding. Nice assortment of fruit juices in the juice dispenser. The staff goes over the top. Always there for whatever you need. They could not have been more accommodating. Upon check in we were given a welcome bag which contained Long Island potato chips, Tates cookies and a bottle of water. I enjoyed every morsel. Real nice touch. Overall a great place to stay.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear S T, Thank you for taking the time to write the Best Western Woodbury Inn a spectacular TripAdvisor review! I am delighted to hear that you found our staff helpful and rooms comfortable. We know how important it is for our guests to have a variety of breakfast options each morning, which is why we serve fresh bagels, baked goods, waffles, oatmeal, and much more! Our goal is to go above and beyond for each guest and it appears we were able to do so throughout your stay. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"stay at woodbury best western,"

5
08/06/2017

definitely charming bldg. nice area location shopping within walking distance if desired. major supermarket short drive away. major arterial roads close staff helpful, breakfast not buffet and abundance of food. pet friendly

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear H8864WWdennism, I appreciate you taking the time to provide us with such a lovely review and 5-star rating. I agree that the Best Western Woodbury Inn is quite charming. I am happy that you found our location convenient and the breakfast abundant. We work diligently to ensure each and every one of our guests leaves happy. We hope to see you again soon. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"No bathtub. Small full beds."

3
06/06/2017

Breakfast was good. The room was small and the beds were smaller. No bathtub and with small children that created a problem. The staff was nice but didn't offer to move our room when I complained to the front desk.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Sarah R., I am terribly sorry to hear that your stay was anything less than perfect. We are always willing and happy to offer room moves to our guests, especially when they are being faced with such an inconvenience. I am happy you found the staff friendly, but please know I will be looking into why you were not offered a new room. I would love to offer you a complimentary upgrade at your next visit to the Woodbury area. Please contact me at [email protected] and I will be happy to personally make your next reservation. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great place"

5
05/06/2017

Friendly and helpful staff, nice and clean room and facilities, no complaints. Very comfortable bed. Swimming pool and workout room all available. Breakfast better that expected! Good location, and easy to find and access.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Halevai, It is wonderful to hear that your stay at the Best Western Woodbury Inn was nothing less than perfect. The hotel staff puts forth a lot of time and effort to ensure that your expectations are exceeded. We believe that our staff and the customer service they provide is what separates the Best Western Woodbury Inn from its competitors. Thank you for sharing your feedback on TripAdvisor. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Convenient location and great customer service"

4
04/06/2017

We've stayed here before when visiting family scattered on Long Island. A convenient location for everything. Also the management is always accommodating and eager to make your stay enjoyable. The breakfast buffet is a nice perk too.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Eanmwid, Thank you for taking the time to provide us with your feedback from your recent stay at the Best Western Woodbury Inn. We are conveniently located near many highways which makes it easy to access all parts of the island. I am delighted to hear that you found the management and staff accommodating. We all work very hard to ensure that each and every guest of ours enjoys their stay. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great location and value"

5
27/05/2017

I have stayed at this hotel many times to visit family. The rooms are always very clean, quiet,the staff helpful and the breakfast is very good. I plan on returning and would highly recommend this hotel

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Karen K., Thank you for taking the time to provide us with your 5-star TripAdvisor review. We appreciate your kind words and high recommendation of our hotel to others. I am happy to hear that you always enjoy your visits to the Best Western Woodbury Inn! We look forward to seeing you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great Value For This Location"

5
26/05/2017

Great location, clean room, good breakfast and reasonable rates. What more can you ask for. Good motel that we have used numerous times. You could spend twice the price at fancier motel but you wouldn't do any better.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear josephbC5661BG, I am glad to hear that you found the location of the Best Western Woodbury Inn convenient. We are located near many restaurants, shops, and parkways. Our housekeeping department works hard to ensure that all of the rooms are clean and comfortable. I appreciate you sharing your feedback. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great Property & Location"

5
26/05/2017

I have stayed here various times in the past few years. I never encountered any issues to prevent me from returning. The staff is always very friendly and helpful. I always had a good clean room. The location is great with restaurants and shopping nearby. This is my first choice for a hotel in Nassau County. I can't forget the great breakfast!

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear 222NH222, I appreciate your loyalty to the Best Western Woodbury Inn! I am glad to hear that you find our staff friendly and helpful! The staff works hard to exceed guests' expectations and deliver superior service! I have shared your kind words with the front desk, housekeeping, and maintenance team. I agree that we have quite an ample selection of breakfast items such as waffles, eggs, fresh New York bagels, oatmeal, and much more! We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great Location"

5
25/05/2017

Very nice hotel, great location close to the highway, very nice restaurants nearby, shuttle service to local places. The hotel staff is very accommodating and the rooms are very clean. Free parking is available directly in front of the room.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear thomas01374, Thank you for the lovely 5-star TripAdvisor review. We appreciate your loyalty to the Best Western brand and the kind words you had to say about the Woodbury Inn. I am glad you found the rooms clean, comfortable and the staff friendly. We hope that you will join us again sometime soon. Thank you again for the feedback! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great location"

4
25/05/2017

Very good location to reach My accounts mid-island The staff was friendly Room was small but clean B-fast had nice fresh bagels Good parking nice neighborhood I've stayed here many times over the years and return year to year

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear FCONSLER, Thank you so much for the amazing review! I am so happy to hear that you enjoyed your stay at the Best Western Woodbury Inn. We are constantly receiving positive feedback on our friendly staff, room cleanliness, hotel amenities, and breakfast items! Our goal is to go above and beyond for each guest and it appears that we were able to do so throughout your stay. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great amenities!"

5
25/05/2017

I enjoyed my stay at the Best Western in Woodbury. The Best Western is located in a great area. There is enough to do around the area and many options for grabbing a bite. You will not regret your stay at this location.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Hello _michellelenis, We appreciate you taking the time to write the Best Western Woodbury Inn a 5-star TripAdvisor review! By telling us what you like about your stay helps us deliver a superior experience for you and other guests in the future. We receive many wonderful comments about our convenient location and many excellent restaurants within the area. Thank you again for your compliments, we hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"the clear choice"

5
25/05/2017

I have been staying at the BW Woodbury for many years. When I schedule my trips to NY, it's an automatic decision to stay there. I am treated like a king, and always warmly greeted on arrival. The rooms are decorated in style, the service is great, and I love the breakfast in the morning that is included. As for the location, it is so convenient, next to everything, great shopping and restaurants. When I travel anywhere, I now choose BW. This should be your clear choice too.

"Great location"

4
25/05/2017

Hotels in Long Island are pretty expensive and this hotel offers a very competitive price for the location. The rooms are good, but some require a few updates. Wifi works at times, but when it does it is super fast. Breakfast is good and gym is more than good. Highly recommend choosing this hotel for your next visit to the big apple.

"Nothing Special"

3
17/05/2017

Room was clean, had very dim lights in room, refrigerator in room was set at freezing (unable to control), bed was comfortable, breakfast was included - the breakfast was okay, staff was very helpful and friendly.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear JimX1234, Thank you for providing us with feedback from your stay at the Best Western Woodbury Inn. I am happy that you found the room clean and comfortable! I have shared your comments regarding the refrigerator and dim lights with the maintenance manager. Our goal is to exceed all guest expectations in customer service, so I hope that we were able to do that for you. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"like alittle old house"

5
10/05/2017

love it very close to everything ! room was very clean,front office staff was very nice and helpful . the price was on point will be going here again soon went for a wedding a great time ,not enough time will be going on vacation soon you guess it i will be trying to get a room here .

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear 961lakeishad, Thank you so much for the amazing review! I am so happy to hear that you enjoyed your stay at the Best Western Woodbury Inn. We are constantly receiving positive feedback and compliments on our friendly staff! Our goal is to go above and beyond for each guest and it appears that we were able to do so throughout your stay. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"This a great place to stay"

5
09/05/2017

We only stayed one night but would gladly stay here again. The staff was friendly and helpful and the breakfast was good with lots of selection. The room was clean and the beds were comfortable. Quiet location and we were within walking distance to places to eat.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear F1150FTsharons, Thank you so much for the amazing review! I am so happy to hear that you enjoyed your stay at the Best Western Woodbury Inn. We are constantly receiving positive feedback and compliments on our friendly staff! Our goal is to go above and beyond for each guest and it appears that we were able to do so throughout your stay. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Perfect"

5
07/05/2017

The best western in Woodbury NY is very convenient.. there are a tone of things to do in the area shopping restaurants etc.. perfect for a weekend or just an overnight stay. Perfect if your in town for a wedding. Golf outing,

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear taramD9592PO, Thank you for your 5-star TripAdvisor review! It is wonderful knowing that your expectations were exceeded during your stay at the Best Western Woodbury Inn. We are a popular hotel choice among travelers because of our convenient location to shopping centers, restaurants, wedding venues, and golf courses. We thank you again for your business and hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Chemical parfumes sprayed in every room"

1
06/05/2017

The rooms have terrible toxic chemical-parfume smell. Although I asked to have my room aired out before arrival, it was parfume smell all over. The windows can only be opened 10 inches. The blanket was too thin, the pillows too thick. I woke up freezing at 3 am and put on most of my clothes. The heater was too loud, so I couldn't leave it running at night. I woke up with a headache and totally overtired. Sadly I will never return. It's the 21 century, people live of oxygen not parfume. This is common sense, not rocket science. I talked to the personal in the past to please have the rooms aired out. Sadly with no resolve. The policy in this hotel seems to rigidly ask for more daily chemical parfume-sprays.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Elka Petra P, I appreciate you taking the time to give us feedback on your recent stay. I am disappointed to hear that your stay fell below your expectations. I have shared your comments with the general manager, housekeeping manager, and maintenance manager in order to resolve any issues you had with the room. I would like to inform you that the Best Western Woodbury Inn is working towards a more sustainable future! Our once paper-based products are now created from sugar cane, eucalyptus, and bamboo. I will discuss your concerns with the general manager and hope we can find the best solution. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Edward Watkins"

5
04/05/2017

Stay was comfortable, and the quality cost ratio was excellent. The staff was friendly, courteous, and professional. Both check in and check out was quick and without incident. The hotel's proximity to major highways was extremely convenient.

gemwb, Director of Guest Experience at Best Western Woodbury Inn, responded to this review
Dear Edward769, Your feedback is greatly appreciated! We strive to exceed all of our guests' expectations and I am delighted to see we surpassed yours! I have shared your kind comments with the staff of the Best Western Woodbury Inn and they are all happy to know that their hard work is recognized. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest EXperience [email protected] (516) 921-6900

"Nice motel at a reasonable price"

5
03/05/2017

Great staff and comfortable room at a fair price. I had a business trip to Melville, NY and was not excited about the hotels a little closer. The prices were higher and the reviews were not overly positive. I found the BW Woodbury and liked the reviews. The staff was very friendly and helpful. I would highly recommend this motel.

gemwb, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Pete3060, Thank you for taking the time to write such a positive TripAdvisor review about the Best Western Woodbury Inn! I will be sharing your comments with the staff, who work very hard to ensure all of our guests have a wonderful stay. We are always happy to have you as our guest and look forward to seeing you on your next visit We will see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Birthday"

4
02/05/2017

Nice rooms and very nice area. I always stay at best western and each time I'm very satisfied. The staff was helpful and made you feel welcomed. I will definitely stay at this hotel and this location again.

gemwb, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Michael B, Thank you so much for the lovely 4-star Trip Advisor review! We appreciate all feedback from our guests. It is wonderful to hear that the staff was able to exceed all of your expectations and that you found the rooms comfortable and clean!. There is much to see in the Woodbury area, so I hope you had a wonderful birthday! We hope to see you again soon. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Best Western Woodbury Long Island"

3
30/04/2017

No elevator or assistance available to carry luggage to and from second level. No direct connection between lobby and rooms thus room entrances have no security. Rooms are small but adequate and very clean. Beds are very comfortable. Staff is friendly and accommodating. Breakfast was good and fresh. No lunch or dinner available but restaurants are plentiful in the area.

gemwb, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear janehw1, I appreciate you taking the time to provide us feedback from your stay at the Best Western Woodbury Inn. I am delighted to know that you found the staff friendly and accommodating, the breakfast options fresh, and the rooms clean and comfortable. Unfortunately, we do not have a bellman to assist with luggage but our front desk agents and maintenance team are always willing to help. We do have an upgraded interior floor and are always happy to offer an upgrade upon availability. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"They Dont answer The phone"

4
27/04/2017

The employees were very pleasant, check in and out was fine. I liked the kitchen in the room, the bed was comfortable. I did have bad experience with breakfast. There was a ton of hair cooked into the eggs. The manager didn't ignore it and took the tray away. It happens. The heater in the room was very noisy but comfortable. I fix air conditioners ( expert Opinion). Breakfast at BW is usually pretty good. I stay at the Bar Harbor inn mostly.Just had an off night at woodbury. Only one big complaint they never ans their phone.

gemwb, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear W4672YBrobertr, I appreciate you taking the time to provide us with feedback from your stay. I am happy to know that you found the employees of the Best Western Woodbury Inn pleasant and friendly. Our goal is to ensure that each and every guest enjoys their stay and leaves happy. Thank you for bringing to light the issues you experienced with the heating unit, I have informed maintenance so that it may be resolved. I would also like to further discuss the issue of your unanswered calls. As we get closer to the summer, the front desk anticipates a higher call volume, and are prepared to answer all calls by the fourth ring. I would appreciate any additional information you can provide (time of call, day, etc.) so that I may better pinpoint where to make improvements. We appreciate your loyalty to the Best Western brand and hope to see you again soon at our property. Please feel free to contact me directly by phone or email. Thank you. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Best Western Woodbury Inn"

5
15/04/2017

Overall great experience with a pleasant and professional staff in a quaint setting. Nice breakfast and afternoon cookies and soups added a nice touch. The cleaning staff were friendly and helpful. I would definitely stay here again.

"Good hotel for the price deal"

4
11/04/2017

I selected this hotel for a deal I received through Expedia. It's a hotel/motel type of place where the doors to the rooms are outside. The employees are all very nice. The lobby is small but quaint. The room is perfect for myself. I knew I'd use it just to sleep while I'm out and about most of the days during my trip so the room was adequate. The continental breakfast was great. You can get juice, water and coffee 24 hours. Weird downside: the bathroom air blower turns on with the lights so it's on whenever you use the bathroom. The fan in my bathroom was pretty loud. I forgot to turn it off one late night and someone called to get me to turn it off since it makes a whistling. Hopefully, this is not the case for all the rooms. Wifi: great most times except when there are more people within the vicinity of your room who are also probably relying on the wifi. Parking: ample

"Good Place to Stay"

4
09/04/2017

We were looking for a reasonably priced and clean place to stay while attending a wedding nearby. This hotel fit that description, had friendly staff, and even added breakfast. We would recommend it to others.

gemwb, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear StevenhS4093RL, Thank you for sharing the wonderful experience you had at the Best Western Woodbury Inn! We receive many compliments on our friendly staff, clean rooms, and plentiful breakfast items we have to offer. We are conveniently located near many wedding venues which makes us a prime location for those attending a wedding. Again, we appreciate you taking the time to share your thoughts. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great location and value"

4
05/04/2017

We choice this location because we were visiting Sagamore Hill in Oyster Bay. Very pleased with our stay. Comfortable room with good lighting for reading, full breakfast with delicious pastries. Shops and restaurants in walking distance, a big plus after driving all day. Friendly staff.

gemwb, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Fran R, Thank you for taking the time to give us feedback about your recent stay at the Best Western Woodbury Inn and posting a 4-Star review of your experience on Trip Advisor! Our team was very pleased to learn that you enjoyed your stay, and found the room to be clean and comfortable. Thank you for the delightful comments about the staff and breakfast. I look forward to sharing your compliments with my team! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great stay for value"

4
03/04/2017

Stay was great. Staff was friendly especially the breakfast staff. Only problem was the TV remote did not work in one of room we were in but that was an easy fix. Rooms were clean and housekeeping came regularly to clean. Breakfast was great and had some snacks afterwards. Location was close to event we came for. Fitness room was clean and quiet (was usually the only one in it). Vending machines only take cash not credit cards.

gemwb, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear nnennak2017, Thank you for the wonderful Trip Advisor review! We appreciate you taking a moment to tell us about your experience during your stay at the Best Western Woodbury Inn. We are conveniently located near many restaurants, shops and highways. I agree, we do offer an excellent breakfast with a large variety of options, such as freshly delivered bagels, baked goods, eggs, waffles, pancakes and so much more. We take pride in the Best Western Woodbury Inn and hope you will join us again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Best Western Inn Woodbury New York"

5
01/04/2017

very nice inn . Helpful staff , nice rooms, reasonable rate, close to great amenities , quiet, clean, they have nice soup at dinner and breakfast in the morning. improvements are in progress to the inn which will add to its value.

gemwb, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear 649charlesv, Thank you for taking the time to give us feedback about your recent stay at the Best Western Woodbury Inn and posting a review of your experience on Trip Advisor! It is great to hear that our friendly staff was able to go above and beyond for you. The staff works extremely hard to ensure that each guest has a great experience. Although it is our job to make sure that we please every guest, it is always nice to be recognized for a job well done. I look forward to sharing your compliments with my team. Thank you again for your comments. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Room was clean and reasonably priced"

3
26/11/2016

The front desk staff was very nice, but the room was exceptionally small and the bathroom was no bigger than a closet. There was a gap under the exterior door that let a lot of cold air into the room, which kept the hot air heater going, which, in turn made the room incredibly dry. We were there 2 nights, but there was no maid service the 2nd day--they came and took the trash and left. It is not a place I will book into again if I can help it.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear CINDYLL49, We appreciate you taking the time to write a TripAdvisor review. I am happy to hear that you found the front desk friendly and helpful, we understand the impact a friendly staff member has on our guest's overall experience. I am sorry you found the room uncomfortable, we want nothing but the best for our guests. I wish the front desk would have known about your concerns, we would have been more than happy to upgrade you to our interior executive floor. I will be sharing your feedback regarding the limited service you received on the second day with the housekeeping manager. If you find yourself in the Woodbury area again, please contact me directly. I would like to personally book your next reservation in order to ensure the exceptional service you deserve. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"trip of pleasure with fine stay and # 1 best in hotels"

5
21/11/2016

enjoy clean fine rooms with hot soup and professional care here in Woodberry , the staff will treat you just fine.. 10 out of 10 for value and comfort ! great breakfast and fine hot soup with home made cookies at night. What a fine way they say thank you ! with personal attention and first rate people at the front desk. Great gm. to !! right there to help you and he does. Thanks mark !!

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear RichardcV6861SD, Thank you for the wonderful 5-star TripAdvisor review! We are pleased to hear that you enjoyed the complimentary soup and cookies we have to offer at the Best Western Woodbury Inn. It is always great to hear that our friendly staff was able to go above and beyond for you, they work extremely hard to ensure that each guest has a great experience. Although it is our job to make sure that we please every guest, it is always nice to be recognized for a job well done. I look forward to sharing your compliments with my team. Thank you again for your comments. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"excellent motel at a great price"

5
18/11/2016

very nice hotel, with a solid breakfast included, at a great price. hard to duplicate this deal! We came to my future daughter-in-law's shower. Many of our wedding guests plan to stay here for the upcoming wedding.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear 40barrye, Thank you for taking the time to give us feedback about your recent stay at the Best Western Woodbury Inn and posting a review of your experience on Trip Advisor! I am happy to hear that you enjoyed the quality of rooms and service our hotel has to offer. We have many guests who come back to stay with us because of the hotel's convenient location, complimentary shuttle, excellent service, and delicious breakfast. I will be sharing your compliments with the General Manager and staff! Thank you again. We hope to see you soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Excellent value in a pricey neighborhood"

5
14/11/2016

I have not stayed here I a year or two. This time, it was better than ever. Better staff, better breakfast, and free soup in the afternoon! What else could I ask for? Oh, yes, a clean, well-decorated room, where everything works. Got it all here! A perfect place to stay for a road-weary business traveler,

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Gary X, Thank you so much for the amazing review! I am so happy to hear that you enjoyed your stay at the Best Western Woodbury Inn. We are constantly receiving positive feedback and compliments on our friendly staff! Our goal is to go above and beyond for each guest and it appears that we were able to do so throughout your stay. We hope that you will join us again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Mr."

5
12/11/2016

I enjoyed the location of the hotel. My room was very clean. I had a fun time at the breakfast area. The ladies at the front desk and the whole staff were very pleasant. This was an excellent experience. Thanks!

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Jcbaker28, Thank you for taking the time to give us feedback about your recent stay at the Best Western Woodbury Inn and posting a review of your experience on Trip Advisor! It is great to hear that our friendly staff was able to go above and beyond for you, they work extremely hard to ensure that each guest has a great experience. Although it is our job to make sure that we please every guest, it is always nice to be recognized for a job well done. I look forward to sharing your compliments with my team. Thank you again for your comments. We hope to host your next stay at the Best Western Woodbury Inn! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Nice hotel"

4
10/11/2016

We had to ask for a change of room as first room had an off odor. The second room was great, large and with everything you need. Cable channels selection was limited. The. breakfast was excellent and the evening soup was a nice touch. Good parking and great front desk staff.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Fehlow, We appreciate you taking the time to fill out a great TripAdvisor review! I am happy to hear that you found our breakfast options excellent, the staff friendly, and enjoyed the complimentary soup we offer during the cold months. I have shared your feedback regarding the off odor in the first room with the Housekeeping Manager to resolve any issues. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Outdated"

2
08/11/2016

The staff were great from check in to maintenance, to the staff at the breakfast bar. Check in was easy. The lobby wand common areas were clean. I was disappointed with the room. As so as I opened the door the room smelled of cigarette smoke and was stale. The room was outdated and worn. The bathroom was worn with cracks in the caulking and stains on the ceiling. I will say the room was very clean, particularly the bathroom. It's too bad the facilities are tired because I'll say it again, the staff was great.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Duane M, I am happy to hear that you found our staff friendly and helpful! However, I am disappointed to hear that you were unhappy with your room. We do understand the importance of a fresh smelling room, especially since we are a non-smoking hotel. I have shared your comments with the General Manager and Maintenance Manager in order to resolve any issues this room may have. Once again, thank you for the lovely comments you gave about the wonderful hotel staff. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great room for the price"

4
03/11/2016

This was a clean and modern room for the price. The front desk staff are great! Very friendly staff and helpful. Nice pool and diner next door is great! The breakfast was decent very good coffee! There is nice shopping across the street and a gourmet grocery store about 5 min away.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Krista L, Thank you for the wonderful TripAdvisor review! We appreciate you taking a moment to tell us about your experience during your stay at the Best Western Woodbury Inn. We are conveniently located near many restaurants, shops and highways. I agree, we do offer an excellent breakfast with a large variety of options, such as freshly delivered bagels, baked goods, eggs, waffles, pancakes and so much more. We take pride in the Best Western Woodbury Inn and hope you will join us again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Multi-purpose travel destination"

4
03/11/2016

Clean, quiet and convenient place to stay. I was traveling alone through Long Island on business, but have stopped here with family. Either way it serves both purposes. In the summer pool is open. Great sumptuous continental breakfast with high end restaurants or casual eateries within walking distance. Accommodations very good for the price.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Ssarro, Thank you for taking the time to give us feedback about your most recent stay at the Best Western Woodbury Inn! We work hard to deliver nothing less than excellent service for all guests and aim to create lasting memories of your stay. Thank you so much again, and we cannot wait to have you back! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Best Stay Ever"

5
26/10/2016

The staff at this Best Western was by far the friendliest staff I have ever encountered. The rooms were is excellent condition the attitude toward my pet was excellent. The next time I need to go back to Long Island I Will definitely stay here.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear George T, Thank you for taking the time to give us feedback about your recent stay at the Best Western Woodbury Inn and posting a review of your experience on Trip Advisor! It is great to hear that our friendly staff was able to go above and beyond for you and your furry friend. The staff works extremely hard to ensure that each guest has a great experience. Although it is our job to make sure that we please every guest, it is always nice to be recognized for a job well done. I look forward to sharing your compliments with my team. Thank you again for your comments. We hope to host your next stay at the Best Western Woodbury Inn! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Clean and Free Breakfast"

4
25/10/2016

Stayed for 1 night going to Crest Hollow CC Free shuttle. Very surprised on how nice it was for the price. Great for staying in the area when going to an event nearby. , Clean room comfortable Bed, Close to everything and free breakfast buffet.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear BillLI51, Thank you for taking the time to give us feedback about your recent stay at the Best Western Woodbury Inn and posting a review of your experience on Trip Advisor! I am happy to hear that you enjoyed the quality of rooms and service our hotel has to offer. We have many guests who come back to stay with us because of the hotel's convenient location, complimentary shuttle, and excellent service. I will be sharing your compliments with the General Manager and staff! Thank you again. We hope to see you soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"clean, moderate price & GREAT BREAKFAST"

5
21/10/2016

clean, not expensive considering it's in the NYC metro area with a great breakfast. Shuttle service, near restuarants & in the summer beautiful pool. Friendly & helpful staff. Easy to book. Parking always available & close to public transportation.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Allansperb, Thank you for taking the time to write us an excellent TripAdvisor review! We are happy that you enjoyed your stay and that we were able to exceed your expectations. We receive many compliments about our landscaping, outdoor pool, convenient location and friendly staff. We truly appreciate your business and hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Best Value"

4
21/10/2016

The hotel is conveniently located to restaurants and concert venues. The rooms are extremely clean and the bathroom towels are nice and fluffy. This was the first time I took advantage of the breakfast - nice choices. Eggs were hot and tasty, bagels fresh. .

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Christine B, We appreciate you taking a moment to write such a positive review about the Best Western Woodbury Inn! We are so happy that you had a great time during your stay, found our hotel conveniently located and enjoyed the complimentary breakfast. I will be sharing your wonderful feedback with the General Manager and staff. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Just didn't work for me"

2
19/10/2016

The room felt damp - spots of mold in bathroom - room on the dark side (not much natural light). If I come back to this area, I would probably stay closer to MacArthur airport where hotels are more modern and just pay more. I would give it a 2.5 (on scale of 1-5) if I could.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Theomil, I am disappointed to hear that your stay with us was anything less than perfect. I have shared your feedback with both the General Manager and Maintenance Manager to ensure that any issues with your room are properly handled. We appreciate your feedback in that it helps us to constantly improve the hotel. If you may ever need any future accommodations, please contact me directly so that I may personally reserve a room for you on the Executive Level. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"False Advertisement"

3
18/10/2016

I stayed over this past weekend it was ok however very disappointed by the look of the place. it showed in the computer a real nice, clean, elegant place. Not at all it was a lobby really small, with one chair with a computer, two sofas and maybe 5 small tables for breakfast but in the computers really show something very beautiful with the wrong pictures it was like those hotels you go and spend the night while traveling nothing descent. The employees were friendly however did a mistake in our reservation and they fix it while we were there. the place was clean a lot humidity in the room but extra from other hotels. very small place showed bigger room in the pictures since they let stay dogs in there, the one next door didn't let us sleep but nothing wrong with the dog it was us by choosing that hotel, just for what it look like it.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Ana R, Thank you for taking the time to give us your thoughts about our property. I am sorry to hear that the hotel did not meet your expectations and that you felt our property was not properly depicted in our photos. We receive many compliments on the detailed landscaping, cleanliness of our rooms, outstanding customer service, hotel amenities and much more. The Best Western Woodbury Inn strives to create an escape for its guests from the external stressors we come in contact with on a daily basis. We understand the importance of comfort, therefore, I apologize that you were unhappy with your room. I would like to offer you a complimentary upgrade to our Executive Level during your next visit to the Woodbury area. Please contact me directly when making future accommodations. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Comfortable, Reasonable"

4
18/10/2016

Chose Best Western Inn/Woodbury from many options as a reasonably priced, yet comfortable hotel with an excellent breakfast. It was a good choice for a school reunion 6 miles away ,close to major highways in mid-Long Island, Nassau County,

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear W8336XKpaulh, Thank you for the wonderful TripAdvisor review! We appreciate you taking a moment to tell us about your experience during your stay at the Best Western Woodbury Inn. We are conveniently located near many restaurants, shops and highways. I agree, we do offer an excellent breakfast with a large variety of options, such as freshly delivered bagels, baked goods, eggs, waffles, pancakes and so much more. We take pride in the Best Western Woodbury Inn and hope you will join us again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Pretty Average Motel"

3
16/10/2016

The Best Western Motel in Woodbury is an older-style motel. The room was clean and tidy but there was a smell to it. Maybe it was musty or had been a smoker room in the past but the odor was definitely there. The motel is centrally located to some fine restaurants to that is a plus. The staff was attentive and wanted to make sure we enjoyed our visit. With a little extra effort to update a few things in the room, the motel would rate a higher rating. Breakfasts are adequate.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Stancal, I appreciate you taking the time to write a review about the Best Western Woodbury Inn. We appreciate all feedback and I will be sharing your suggestions with the General Manager. We are conveniently located near many highly rated restaurants and offer a complimentary shuttle that travels within a 4-mile radius of the hotel. I am happy to know that you enjoyed the breakfast and found our staff attentive and caring. We hope to see you again soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Great value just outside of NYC"

4
14/10/2016

My wife and I visited our niece who attends Fordham in the Bronx. Hotels in the area are less than desirable. We lucked into the Best Western Inn in Woodbury about 40 minutes outside of the city. It was convenient as we were flying out of JFK the next morning. The hotel is a bit dated, but clean and the staff helpful. The price is a great value.

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear Rob O, I appreciate you taking the moment to give the Best Western Woodbury Inn an amazing TripAdvisor review! I hope you enjoyed visiting your niece at the beautiful Fordham University campus. We are conveniently located only 30 miles from New York City and 25 miles from all major airports. Our dedicated staff strives to create an unforgettable experience for each and every guest, and I am happy to know that they were able to exceed all of your expectations. We believe that our caring staff is what separates us from the competition, which is why we hold the TripAdvisor Certificate of Excellence Award six years in a row. Thank you for choosing the Best Western Woodbury Inn! We hope to see you soon! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Best Customer Service, Amazing Staff!!!"

5
07/10/2016

When we arrived, there was a slight mix-up with our reservation, and the friendly and professional staff resolved it very quickly. The room was comfortable and clean, and very nice for the price. Breakfast was great, with lots of variety. The night before checkout, I took my rings off when I went to sleep, and in the morning, could not find my engagement ring anywhere. Even though rationally I knew it had to be in the room, we had literally torn the room apart for 2 hours looking, and I thought it was gone for good. I went to the desk panicked, and the Director of Guest Experience, Natassia, was extremely sympathetic, reassuring, and calming. She gave me tissues, bottled water, and explained that it had to be in the room and that their housekeeping staff were all honest, long-term employees who were familiar with the protocol for lost and found items. She called in the housekeeping manager to search the room, and she found the ring within 5 minutes! It had somehow fallen under the mattress, which we had taken off and stood on end TWICE to no avail. The staff were such lifesavers and so compassionate in the process!!

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear ChrissyF757, Thank you for taking the time to give us feedback about your recent stay at the Best Western Woodbury Inn and posting a 5-Star review of your experience on Trip Advisor! It is great to hear that we were able to clear any confusion there may have been with your reservation and that you loved your room! I also appreciate the beautiful compliments on how the front office and housekeeping handled the recovery of your misplaced ring. The honesty, empathy and patience that our departments possess are what separates us from the competition. I will share your kind comments with the front office and housekeeping department, as well as the General Manager. Again, I am delighted to know that you enjoyed your stay at the Best Western Woodbury Inn. I hope you will visit us next time you are in the area! Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Worst room ever on Long Island"

1
07/10/2016

A very Old Motel. Dark rooms, Poor security, Falling apart. My wife cut her finger on the cabinet doors in the room and the management really didn't care. We got locked in the bathroom not once but three times. Many broken items in the room. I would look for another hotel. The Days Inn next to this one looks much better. Don't walk RUN away from any deal. It's not worth it. I also got charged an early check in of $30.00

, Director of Guest Experience at BEST WESTERN Woodbury Inn, responded to this review
Dear LIreturn123, Thank you for taking the time to review and share your comments about your recent stay at our hotel. I am sorry to hear that we did not meet your expectations. I can assure you that this is not the normal treatment that our guests receive, as our staff takes great pride in ensuring guest satisfaction. I have shared your feedback with the Maintenance Manager so that he may investigate the room issues you experienced. The $30 is not a charge, but rather an authorization hold which is released 5-7 business days after check-out. Again, our goal is to exceed our guests' expectations and hope that you will give us the opportunity of serving you once again in the future. Sincerely, Natassia Solis Director of Guest Experience [email protected] (516) 921-6900

"Need to clean rooms better"

3
03/10/2016

I went to take a shower n while i was in wetting my hair the tub started filling up with water because there was hair stuck in the drain from previous person it grossed me out n i told them about it and they gave me 20% off really

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Denise R, I am disappointed to hear of your experience. The Best Western Woodbury Inn understands the importance of a clean room and impeccable customer service. I have shared your feedback with the Housekeeping Manager, Maintenance Manager and General Manager to make sure that the issue is resolved. I would like to speak with you further regarding the issue you experienced, please email me at [email protected] Sincerely, Natassia Solis Director of Guest Experience

"If you're in the area"

5
26/09/2016

If you're in the area and you need a cost effective place to stay. Look no further. Great service and perfect for that quick in and out stay. They provided everything I needed. The front desk were very kind and helpful upon check in. If I have any business or leisure activities in the Long Island area I would consider going to this Best Western again.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Jason K, Thank you for the 5-star Trip Advisor review of the Best Western Woodbury Inn! Our goal is to exceed our guest's expectations and I am pleased to see we were successful in exceeding yours! If you travel to Long Island often for business we would love to set you up with a corporate rate, you may contact me via email at [email protected] We look forward to seeing you on your next visit to the Woodbury area! Sincerely, Natassia Solis Director of Guest Experience

"Great experience at Best Western Woodbury Inn, N.Y."

5
23/09/2016

Our stay was exceptional. Check in and check out was flawless. The complementary breakfast was great. It was beyond my expectations. I would definitely recommend Best Western Hotels to anyone. The price was right, and beyond comparison.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Evaluator2015, Thank you so much for the amazing review! I am so happy to hear that you enjoyed your stay at the Best Western Woodbury Inn. We are constantly receiving positive feedback on the breakfast items we offer such as fresh New York bagels, waffles, pancakes, eggs and so much more! Our goal is to go above and beyond for each guest and it appears that we were able to do so throughout your stay. We hope that you will join us again soon! Sincerely, Natassia Solis Director of Guest Experience

"Pleasant Stay - Room As Promised"

5
19/09/2016

Overall a good hotel for the very reasonable price. Helpful and friendly staff. The area surrounding the hotel was quiet and there were several eateries within walking distance. All hotel employees were friendly and readily offered assistance. No complaints.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Douglas M, Thank you for the 5-star Trip Advisor review of the Best Western Woodbury Inn! I am happy to hear that you were happy with your room and were impressed with our Guest Experience Agents. Our goal is to exceed our guest's expectations and I am pleased to see we were successful in exceeding yours! We look forward to seeing you on your next visit to the Woodbury area! Sincerely, Natassia Solis Director of Guest Experience

"wedding"

4
06/09/2016

evening went according to plan had a comfy bed good coffee in the morning and a fresh breakfast pool was good place was clean people were friendly parking was easy plenty of spots day was beautiful area was nice

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Kieran K, We appreciate you taking the moment to write a positive review about the Best Western Woodbury Inn. We understand the importance of a clean and comfy room and are pleased to know we exceeded your expectations. We do have plenty of complimentary parking and are conveniently located near many historical sites and restaurants. I hope you enjoyed the wedding! We hope to see you again soon! Sincerely, Natassia Solis Guest Experience Manager

"Pretty Good Hotel for a short stay"

4
03/09/2016

Came to Woodbury for a wedding and got a room at the West Western. Check-In was easy and hotel staff were friendly. Room was clean, had good lighting, and well maintained; however the seats at the table and desk were a little soiled. The breakfast was good and well maintained. Loved the waffles and eggs. Great hotel for a short trip at a good price.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Lani4011, We appreciate your positive feedback. It was an absolute pleasure to have you stay with us! I do apologize that the breakfast tables weren't fully wiped down before you sat, I will share your feedback with the breakfast attendant. The waffles and eggs are quite delicious, I am happy you enjoyed them! We hope to see you soon! Sincerely, Natassia Solis Guest Experience Manager

"Not good enough "

2
03/09/2016

I found hotels in Long Island to be awfully expensive and found this best western in a convenient location at a reasonable rate. We found the hotel to be old and smelly. When we arrived we were given keys to a room with people in it!!!! I would not stay here again. Better paying more for a decent place.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello 853leonardof, I hope that you were able to enjoy the beauty and historical sites Long Island has to offer. I am disappointed to hear that you were unhappy with your stay. I understand the importance of having a clean, tidy and fresh smelling room so I apologize that the room did not exceed your expectations and ours. I have shared your feedback with the General Manager and Housekeeping Manager in order to correct this issue immediately. I would like to further discuss your stay, please email me at [email protected] I hope you will give us a second chance to exceed all your expectations. Sincerely, Natassia Solis

"Comfortable, clean, excellent services"

5
03/09/2016

Room was clean and very comfortable with many amenities and staff were excellent around the clock. Parking was easy, check-in was quick, food very good and a shuttle was provided to our family wedding.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear John/bhecky C, Thank you for the 5-star Trip Advisor review of the Best Western Woodbury Inn! Our goal is to exceed our guest's expectations and I am pleased to see we were successful in exceeding yours! We look forward to seeing you on your next visit to the Woodbury area! Sincerely, Natassia Solis Guest Experience Manager

"Clean Room, great staff"

3
30/08/2016

This best western is an honest inn, with free breakfast, great location and some of the friendliest staff around. The location is convenient to Nassau & Suffolk and has many great restaurants nearby. There is a pool on site for anyone who needs to cool off and coffee is always on.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Paul M, Thank you for taking the time to give us feedback about your most recent stay at the Best Western Woodbury Inn! We work hard to deliver nothing less than excellent service for all guests and aim to create lasting memories of your stay. Thank you so much again, and we cannot wait to have you back! Sincerely, Natassia Solis Guest Experience Manager

"Great One Night Stay"

5
29/08/2016

Had a little difficulty finding this place late at night the sat nav took us to a completely different place oh well got there in the end. The girl on reception was so friendly speedy check in then had a general chat which was nice after the amount of rude people we encountered at the airport/car hire. Room and bathroom both good sizes ! Good wifi speed, the breakfast was great as far as complimentary breakfasts go. Overall good over night stay.

"weekend trip to golf tournament"

5
29/08/2016

great staff and breakfast ( options way above the norm) good location (easy in and out) mall across the street. large and quiet room with kitchenette awesome diner next door with large selection of homemade food ( the specials are great!)

"Terrible"

1
27/08/2016

when we first check in we were moved because there were bugs all over our bed, just a terrible experience I was then charged for multiple rooms, at all different rates. problem was fixed, but then occurred again overnight after we check out. WE WEREN'T EVEN THERE AND WE WERE CHARGED!!! not very pleased at all.

"reservation means nothing"

2
27/08/2016

Had a reservation for 2 double beds and guaranteed for late arrival. Arrived at at 10:00 and was told they always overbook so all that was available was 1 double with a twin sofa bed. They did provide extra linen so one member of group slept on the floor.

"Stayed here before, I'll stay here again!"

5
23/08/2016

The staff was VERY friendly, room was nice, breakfast was good. I will DEFINITELY stay here again. I enjoyed using the pool. I could see the TV from the bed and from the couch. This is the second time I stayed here. It's easy to get to and near restaurants and a deli.

"VERY CARRYING TO JEWISH OBSERVANTS!"

4
23/08/2016

its a great hotel very close to Chabad house, few min. walk , nice location, 7mins. by drive to young Israel of plainview... staff are very sensitive and understandable to orthodox Jewish families needs, shabbos etc. very generous room service, kind people. some of the products in breakfast are OU D. The pool was quiet and very clean, great for the kids. We loved it! dentally consider to come again.

"I grew up here but this was my first hotel experience"

4
19/08/2016

I loved staying here. The room was nice with a huge bed, TV, airconditioning which is a must in the summer and a very friendly staff! Not so much to choose in the resturaunt but who needs a hotel resturaunt when you have everything you need right outside.... The price was definately good compared to most New York hotels so if you have business or any other reason to stay in this location then this Best Western is probably the best choice!

"room"

3
17/08/2016

The outlets in the room barley any of them worked, the ac drained into the room, they had very bad ANTS in the room, the Ac didn't cool off the room, the blow dryer you plugged it in and the lights flickered. The light next to the door would flicker everytime you turned it on along with the two in the bathroom. The bathroom door would lock but wouldn't latch to keep close. The maids didn't change the sheets just remade the bed.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Tracy52805, I am disappointed to hear that you were unhappy with your stay and the quality of the room. I understand how important it is to have a functioning air conditioning unit, especially during the summer months. I apologize that the room not only fell below your expectations but ours as well. I have already shared your feedback with the General Manager and Maintenance Manager in order to resolve any issues this room may have. The Best Western Woodbury Inn is committed to helping promote a more sustainable environment, which is why we offer paper products made of bamboo, eucalyptus and sugar cane. Our housekeeping department also takes part in this initiative! The average American uses 176 gallons of water per day, so in order to cut back on extensive washing, guests who stay for more than one night will have their beds remade in the morning. However, housekeeping will happily bring new sheets if requested! Once again, I apologize that we were unable to exceed your expectations, but hope you will give us another chance! If you would like to further discuss your stay, you may reach me via email at [email protected] Sincerely, Natassia Solis Guest Experience Manager

"Good clean hotel"

4
16/08/2016

We've stayed here many times when taking our son to college nearby and were only disappointed when we didn't make reservations in time and they were full! Highly recommend! Compared to the prices of other nearby hotels this Best Western is a bargain. Always has been clean with a friendly staff.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Collegedad2017, We are beyond ecstatic that we were once again able to host your visit to Long Island! All of the departments strive to make each guest's experience an unforgettable one. Thank you for taking the time to share your experience and we wish you and your family all the best! We hope to see you soon! Sincerely, Natassia Solis Guest Experience Manager

"Wonderful Experience"

5
15/08/2016

Very accommodating, clean and always consistent. The staff is amazing and keeps us coming back every year! Can't wait for our next stay! We recommend this hotel to all of our friends and family. We know we will receive the best each time we arrive. Breakfast is an extra treat and coffee all day long makes it something special!

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Elissabordeau, Thank you for the 5-star Trip Advisor review of the Best Western Woodbury Inn! Our goal is to exceed our guest's expectations and I am pleased to see we were successful in exceeding yours! Our complimentary breakfast and 24-hour coffee and juices are a big hit, so we are glad you enjoyed them. We look forward to seeing you on your next visit to the Woodbury area! Sincerely, Natassia Solis Guest Experience Manager

"EXCELLENT SERVICE"

5
14/08/2016

I will highly recommend this Hotel. Very friendly employee, specially Daniel at Front Desk HE IS AWESOME! Good location, Clean rooms, GREAT VALUE TOO! They serve breakfast until 10:30nam so you'll be able to sleep and not miss breakfast.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Efigenio V, Thank you for taking the time to give us feedback about your recent stay at the Best Western Woodbury Inn and posting a 5-Star review of your experience on Trip Advisor! We agree that Daniel at the Front Desk is amazing! We are thrilled to hear he had such a positive impact on your stay! It is very important to us that our guests are provided excellent customer service, and Daniel does an outstanding job. We look forward to seeing you on your next visit! Sincerely, Natassia Solis Guest Experience Manager

"HOTEL"

4
08/08/2016

Pleasant stay! Clean room, 24 hour service and great location. Provided local transportation to train station and events. Breakfast was better than average with waffles and eggs too. Penalty choices of drinks. If you ever need a hotel in Woodbury, consider Best Western Inn on the Jericho Turnpike.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Rick L, Thank you for taking the time to give us feedback about your most recent stay at the Best Western Woodbury Inn! We work hard to deliver nothing less than excellent service for all guests, and aim to create lasting memories of your stay. Thank you so much again, and we cannot wait to have you back! Sincerely, Natassia Solis Guest Experience Manager

"A Very Disturbing Experience"

2
08/08/2016

First of all, I dislike writing negative reviews, and I realize that nothing is perfect even in the finest hotels. However, after a week of traveling down the coast and staying in three other accommodations along the way, including the beautiful Best Western Cold Spring in Plymouth, we were truly shocked at the dirty, run down room we experienced at this motel. After reading positive reviews about this Best Western, it was hard to understand how our room could be so trashy. The room was in terrible condition. The rug had dark brown stains from the front door into the sink area. The lamp shade on one lamp was torn and hanging down, and the eating table had burn marks and scratches and was sticky from food. The top and bottom sheet on one bed were so wrinkled as though someone had been sleeping on them. I lifted the bottom sheet to find long strands of hair and dust balls stuck to the sheet and the mattress cover. The bathroom looked updated, and it was clean, however, when my sister went to take a shower, the shower door was off the hinges on one end, and when we lifted it to get it back on track, the entire door slipped to the floor. We showered with the one door open and towels on the floor. Yes, I could of asked for another room, but we had just driven for hours from Newport, it was already late in the evening and we had moved all of our belongings into the room. We were tired and just wanted to get to bed. Thank goodness the young woman at the desk the next morning was very nice and truly shocked by the condition of the room and was very glad to give a discount on our bill. Hopefully, this room was the exception to all the others and the room has been refurbished, and others who stayed here have a better experience.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Caroline, I am sorry to hear of your experience. All of our rooms have new carpeting and amenities, so I am surprised to hear of the quality of your room. Although this was an isolated incident, I have shared your feedback with the Housekeeping Manager, Maintenance Manager and General Manager. We want to make certain that any issues in the room are resolved immediately. I would like to further discuss the issues you experienced during your stay. You can email me directly at [email protected] Sincerely, Natassia Solis Guest Experience Manager

"Good value"

4
07/08/2016

decent healthy breakfast choices, nice staff, beautiful landscaping are the high points of this value hotel. the rooms were a bit small but in this part of Long Island and this price point that was appropriate. good choices of places to eat very close. reasonably quiet and isolated from NY 25 traffic.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Tobias D, It is wonderful to hear that you found the Best Western Woodbury Inn a comfortable place to stay during your Long Island visit. I am so happy to hear that you found our breakfast, friendly staff and landscaping as the high points of the hotel. We are surrounded by many highly rated restaurants and offer a complimentary shuttle that goes within a 4-mile radius of the hotel. We truly appreciate you taking a moment to fill out a Trip Advisor review that will be shared with the staff. We look forward to seeing you again in the future! Sincerely, Natassia Solis Guest Experience Manager

"Best stay ever "

5
06/08/2016

I would recommend this stay to anyone who is looking for a wonderful hotel stay for the right price. I was surprised at the accommodations provided with management at the hotel with such short notice. They made my stay worth while. I am looking forward to spend my next stay at Best Western at Woodbury.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Maurice C, Thank you for the 5-star Trip Advisor review of the Best Western Woodbury Inn! Our goal is to exceed our guest's expectations and I am pleased to see we were successful in exceeding yours! We look forward to seeing you on your next visit to the Woodbury area! Sincerely, Natassia Solis Guest Experience Manager

"Dependable"

3
06/08/2016

My wife and i have stayed here several times over the past several years. It's dependable and the staff are helpful and polite. Convenient access to main roads. It's located in a safe area. The rooms are clean if unspectacular, but it's a Best Western; you pretty much know what you're getting with a Best Western. Nothing special, but as long as it's clean and safe and has all the basics like this one, it's fine.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear E W, Thank you for sharing your great comments about your recent stay with us. I am happy to hear that you were satisfied with the cleanliness of the room and that our staff was friendly. The Best Western Woodbury Inn offers a number of amenities, such as complimentary breakfast and wifi, a 24-hour fitness center, outdoor pool, and much more. We believe what sets us apart from the competition is the level of service and care each member of our staff possesses. Once again, we appreciate your feedback and hope to see you soon! Sincerely, Natassia Solis Guest Experience Manager

"Great hotel in the middle of Long Island"

5
06/08/2016

We stayed in a King bed room, which was perfect size for a couple and it was a wonderful value. The bed was super comfortable and the room clean and neat. The complimentary breakfast was also great, with many options. This location is wonderful compared to other hotels, and even other best westerns I have stayed at. I definitely recommend this hotel if you are staying in the area.

"Nice Hotel, With Great Eating Places within walking distance"

3
06/08/2016

The rooms were clean and neat. What you would expect at a Best Western. Free Breakfast was very good with large assortment.of hot and cold food. The Host at the reception area was very accommodating since I always like to stay on the second floor.

"Nice place to stay"

4
05/08/2016

I have stayed at the Best Western Woodbury Inn numerous times over the past 3 years. I find the front desk staff to always be polite, accommodating and friendly. The location is so convenient to central Long Island. Just minutes away from the Northern State and Southern State parkways, and the Long Island Expressway. The accommodations are clean and comfortable. The breakfast buffet has an assortment of continental menu items and is always well stocked. This hotel is a good value for the area.

"Great place"

4
05/08/2016

I stay here everytime I'm in the area for business. About once a month. I always have a positive experience. Nothing bad to say. It's a clean place with friendly staff and the breakfast is pretty good as well.

"Best in the East"

5
05/08/2016

A very nice hotel with an excellent staff. The breakfast is exceptional for the price...Have stayed here on 2 other occasions and have not been disappointed. Plan to stay here again this month for a total of 15 days....

"Convenient location and reasonably priced"

4
05/08/2016

The hotel is conveniently located on Long Island and off the road a bit, so quieter. The price is reasonable for the area and the customer service is excellent. The continental breakfast buffet is a nice bonus.

"Great location"

4
04/08/2016

This hotel in Woodbury is well located for sales calls in the mid-island area, without getting any closer to the city. There are a number of restaurants nearby. You get a good bang for your buck vs. hotels further east. Rooms are always nice and clean. This is my preferred choice for this area.

"Nice folks"

2
04/08/2016

Real nice folks, place needs repairs. Room smelled bad. Sometimes the tv worked. Good for college kids just hanging but a bit more needed to be a 3 star hotel. I really think the staff are amazing and accommodating but tough job for them when people aren't happy.

"My stay"

5
04/08/2016

I have stayed st this hotel many times to visit family. My room has always been clean, comfortable and quiet. The staff has been accommodating, I brought a dog without notice and they found me a room. The breakfast has always been good.

"Enjoyed my long stay"

5
03/08/2016

The staff at Best Western Woodbury Inn really take good care of my needs and made sure my intermittent special requests are given proper attention. It was a long stay and remained comfortable all throughout. Will definitely stay their next time I need to visit Woodbury or Huntington area.

"What a Great Hotel!"

5
03/08/2016

My husband and I are originally from Hicksville and we are now living year round in Florida but when travel up to Long Island we always stay at this Best Western. The rooms are always neat and updated. and the full breakfast is delicious. The location is perfect whether you are staying in the immediate area or traveling to the City or out to Suffolk County. Being Rewards Member brings a lot of bonuses as well - goodie bags and points for future stays. Other members of our family have also stayed here. There is a diner within walking distance as well. What more could you want?

"Quick Recovery After a Fumble..."

4
03/08/2016

Showed up after 10 PM for a "late arrival time" reservation. We had requester a quiet room, because the front section facing the street can be noisy due to traffic. After quick and courteous check-in, we arrived at our "quiet room" which turned out to be a strange little interior room with no windows...the AC was cranked, and a bit noisy, but I need access to fresh air or I cannot sleep. Upon returning to the front desk, the clerk heard my plea for a room change and quickly accommodated by finding a room in the rear of the property with opening windows and the quiet we had requested. Rooms are clean, tidy and comfortable. All staff from front desk to cleaning service are friendly and helpful and ready to serve. I have stayed here several times on business and personal trips, and recommend it to friends and work colleagues. It's nothing fancy but it 's comfortable and accommodating, the price is right, and the location is convenient for access to most locations in the region. Check in and check it out!

"Pretty good stay"

4
02/08/2016

We arrived a little late, and I was pleased to receive the room I had requested. Rewards members also receive a goody bag. While this is an older motel the rooms are very spacious and clean. Kitchenette was nice and I was happy to have a real coffeepot. The mattress and pillows were the most comfortable we had on a 3 week trip. The diner down the street had a huge selection, excellent food, and quick service. This is good because there are no other restaurants close by. There is also a grocery store just down the street. Now for the cons. The bathroom is very hot. The exhaust fan is loud and is not at all adequate. There is also no vanity to put your stuff on which was really inconvenient.. They really need to put a table against the wall to put your things on. Toilet was extremely short! The breakfast room was VERY small. They only had a couple of tables so you had to take your food back to your room. The selection wasn't the biggest either. It was disappointing that the motel didn't have a guest laundry. Overall, motel was very quiet.

"Positive review"

4
01/08/2016

Pool was beautifully landscaped and the lounge chairs were comfortable. The pool had stairs with railing to enter which made it very accessible for older guests. Breakfast was awesome with great bagels and donuts! Staff very helpful! Plus, there was a hotel van that could take guests within 5 miles of hotel. We used van to go to the train station and get picked up!

"Nice friendly motel..."

4
31/07/2016

This is the second visit we've made here and with good reason. It is a clean and comfortable hotel/motel with a wonderful full breakfast. Of course, you make your own etc., but they seem to have all of what you need. We've stayed in two very different rooms, but both of them were nice clean and a great night's rest. It has several restaurants nearby and is easy to get to. The staff both years were wonderful and friendly! We'll come back again!

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello Janice, Thank you for your review of the Best Western Woodbury Inn!! It is always wonderful to hear how guests enjoy the breakfast and our friendly staff. The waffle and pancake station is a favorite to many of our travelers. There are several restaurants in the area and our complimentary shuttle makes it convenient for those guests looking to dine nearby. I will certainly share your review with the staff and we look forward to welcoming you again to the Best Western Woodbury Inn. Sincerely, Natassia Solis Guest Experience Manager

"It's still a motel, but a very good motel!"

4
28/07/2016

All we wanted was a place to relax, enjoy a good night's sleep, and lounge by the pool. We got all that, plus a good hot breakfast, drinks throughout the day, cookies in the afternoon, and a very convenient location! The most important thing to me is a comfortable bed; the most important thing to my friend is the outdoor pool. Neither of us was disappointed! The rooms are a little bit on the small side, and since they are all outdoor access, it's a motel to me. But neither of those things mattered to us on this trip. We only showered, changed, and slept in the room. And the outdoor access didn't matter, because the location seems perfectly safe. The room was perfectly clean and offers a fridge, coffeemaker, (small) flat-screen tv, and a shower in the bathroom (we prefer it, but if you want a bath, this isn't the room for you). The pool area was great, complete with lounges and tables with umbrellas and chairs, as well as lovely plants. The pool itself is only 4 1/2 feet deep, which to us was perfect ... you can swim or you can just stand there and be wet, enjoying the sun! The only drawback to the pool was that the first day, it had rained the night before and the filter couldn't keep up with the leaves and debris the storm had blown in. The second day, when we went out in the morning, it was perfectly pristine! The only thing that we would change is that we would ask management to make the pool area non-smoking. Having to smell and breathe that all day really put a damper on an otherwise great situation. The included breakfast in the morning is much better than most places. You have a choice of 3 cereals, oatmeal, pancakes, waffles, scrambled eggs with or without cheese and bacon, hard-boiled eggs, bagels, toast, yogurt, fruit, muffins, juices, coffee and a selection of teas. It's filling! (Just keep in mind when planning to go, that it was CROWDED at 9:00 on a Wednesday morning ... we had to sit outside.) The juices, coffee, and tea are available all day, and cookies are put out around 3:00 ish. If that doesn't do it for you, there are also a diner and a Starbuck's within easy walking distance of the motel. Don't expect anything luxurious, but it met our expectations and went beyond. We'll be back!

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello, Wow! Thank you for the spectacular review! It is wonderful to hear that we exceeded your expectations during your stay at the Best Western Woodbury Inn. It is also wonderful that you had a moment to indulge in most of what the hotel has to offer. We strive to create an unforgettable experience for all of our guests, which is why we are ranked among the top ten percent off all Best Westerns! We hope you visit again soon! Sincerely, Natassia Solis Guest Experience Manager

"Old but decent price"

1
27/07/2016

Hotel is old but if you need a quick stay for decent breakfast this is your place. Other than that the rooms are equivalent to a Motel vice hotel. I will not be coming back to this place. Wifi is free staff is nice. Rooms are just crappy.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello Ron, I am happy to hear that you enjoyed our complimentary breakfast and friendly staff! Your level of satisfaction is very important to us, therefore, I apologize that you were unhappy with the room. The majority of our property is exterior, but we also have an interior corridor with upgraded rooms that we would have been more than happy to move you to. All of our rooms are updated with new carpeting, mattresses, mini fridges and more. We also hold Tripadvisor's 2016 Certificate of Excellence and are always looking for ways to improve the guest experience. I truly appreciate your feedback, and if you would like to further discuss the matter you may reach me at [email protected] Sincerely, Natassia Solis Guest Experience Manager

"Staying ahead of the competition"

5
27/07/2016

The service and accommodating practices of this Woodbury BW location is simply great and they stand alone of the pack. Very clean and comfortable rooms with a friendly staff makes for a good stay. you wake up to a hot breakfast and well thought of complimentary selections. Just a hidden jewel.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dr. Bellamy, We truly appreciate your positive feedback and loyalty to the Best Western Woodbury Inn. All of our departments strive to meet and exceed all guest's requests in order to create an unforgettable experience. We know the true value of customer service, which is what we believe separates us from the competition. Have you had a chance to taste Marc's cooking at the weekly Wednesday barbecue? If not, please do! As always, we look forward to seeing you during your next visit. Sincerely, Natassia Solis Guest Experience Manager

""PLEASNT OVERNIGHT STAY""

4
26/07/2016

July, 24 Great over night stay, clean rooms, loved the stall shower, except the loud vent noise. That drove us nuts. Very accommodating staff. I will stay again very soon. A perk is the free breakfast as well. Very nice display and assortment of food. Front desk was also so very helpful. Especially Amanda who took my reservation and went above and beyond to help me with some questions about the pool area. Easy parking. Hotel close to everything. Diner across the street you can walk to. Upon checkout Rachel was very nice and everything went very smooth and she answered some other inquiries I had. Overall, it was a good ending to a bad start on Saturday.

"not bad for the price - plus their continental breakfast is pretty awesome"

3
19/07/2016

To be honest, when we first pulled into the parking lot, this Best Western had a creepy motel feel to it. But after checking in, I saw that the rooms were pretty decent (even though I had a minor freak out when I first opened the door and thought that the curtain was actually a person). My boyfriend and I literally just slept here for the night, got breakfast the next morning, and then left. We were attending a wedding at the Fox Hollow but to stay there, it would have been an extra $80. I saw that the Best Western was only a 5 minute walk away so figured - why not? Check in is at 3. I called ahead and they said if you want to check in before 1, it would be an extra $15. The wedding was at 4 but we wanted to get to the hotel earlier to get ready and relax a bit. Unfortunately, what would have been a one hour ride turned into a two hour ride so we were only left with half an hour to get ready. However, we were able to take advantage of their 24-hour tea/water/juice/coffee service in the lobby, and our room just so happened to be situated right next door. They also have a pretty amazing continental breakfast layout. I didn't get to see it with my own eyes because I was acting like a lazy bum and my boyfriend went and got us food - but they have bagels, pastries, eggs with ham and cheese, yogurt, jello, danishes, waffles, and pancakes. I would have checked out their outdoor pool too but I couldn't get up. If I ever attend another wedding at Fox Hollow again and the Best Western is significantly cheaper, I would definitely spend another night here.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello Melanie, Wow! It is so great to hear that you enjoyed your stay at the Best Western Woodbury Inn and were able to take advantage of our bountiful complimentary breakfast. Our proximity to The Fox Hollow and the other wedding venues makes us a popular choice among the wedding couples and their guests. Next time you join us, you must indulge in the serenity the pool area has to offer with its beautiful landscaping and ample shade! We look forward to hosting your next stay! Sincerely, Natassia Solis Guest Experience Manager

"It was close"

2
15/07/2016

We were on a shop stop on our way to NYC and needed a place to say the night. It was very close to the Outlet mall. The place was somewhat clean. It didn't have a smell but the sheets were a little stained (I really didn't want to know). It was a place to rest your head. We were in at 10pm and out by 8 am. The breakfast isn't worth writing about so I skipped it and had breakfast at the mall food court. You obviously get what you pay for!

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello Gregg, I am sorry to hear that your stay with us was anything less than wonderful. Our housekeeping department makes great effort to ensure that all rooms are ready and presentable for all of our guests. Therefore, I apologize that your room fell below our expectations as a Best Western as well as yours. I will certainly address the matter with the Housekeeping Manager. If you would like to further discuss the situation, you may reach me by email at [email protected] Sincerely, Natassia Solis Guest Experience Manager

"Good place for local stay"

3
13/07/2016

Enjoyed staying at the Woodbury Best Western. If you are going to an event at Crest Hollow, the Woodbury Best Western is less than half mile away and a convenient and good place to stay. Clean and has reasonable continental breakfast. Nice pool and friendly staff.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello, It is great to hear that you enjoyed your stay at the Best Western Woodbury Inn! We are conveniently located a half a mile away from Crest Hollow Country Club which makes us a favored location among guests attending weddings. I see that you also took advantage of our complimentary continental breakfast, I hope you had time to create your own waffle and pancake! We receive a number of compliments about the pool area because of its landscaping, generous seating space and tranquility. We truly appreciate the positive feedback and hope to see you again in the near future! Sincerely, Natassia Solis Guest Experience Manager

"Best value hotel on Long Island "

4
07/07/2016

Nice little hotel, no restaurant, no laundry on site, but there is a diner right next-door. The staff is very friendly the rooms are clean and every Wednesday the manager who is also a chef has a Barbecue to thank you for staying there right next to the pool!

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello Jason, We, at the Best Western Woodbury Inn take pride in our ability to exceed guest expectations and meet all of your requests. Our housekeeping department goes above and beyond to ensure all of the rooms are presentable and well above the Best Western standards. Our General Manager, Marc, loves cooking for his guests because he enjoys to enhance the pleasant experience by showing his appreciation. Did you taste his famous watermelon feta salad and fruit infused water? We hope that you can join us for another barbecue soon! Sincerely, Natassia Solis Guest Experience Manager

"The ONLY reasonable pet friendly hotel on Long Island"

4
29/06/2016

I didn't have a choice, needed a pet friendly hotel for the week on Long Island, this exceeded my budget but did the job. Great bagels and front office staff! Nice grounds, near a busy highway but not bad, and everything is expensive on Long Island, sooo....I will be back when I need to stay in that area again, with my dog...

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello, We are happy to know that you ejoyed the fresh New York style bagels we have to offer each morning in our breakfast area. We also understand that pets are family members, which is why we have designated dog-friendly rooms to accommodate your furry friend! We look forward to seeing you both in the near future! Sincerely, Natassia Solis Guest Experience Manager

"Well kept, quiet property"

5
28/06/2016

In the area on vacation. Amazingly quiet room with comfy bed and better linens. The staff take great pains keeping the premises up. The breakfast buffet is kept well stocked and clean. Within walking distance of several restaurants and shopping. Good central location on Long Island, easy ride out to wine country or Jones Beach.

"Great Stay"

5
27/06/2016

Great stay, clean rooms, and very accommodating staff. I will stay again very soon for my next business trip. A perk is the free breakfast as well. Very nice display and assortment of food. Front desk was also very helpful. Easy parking. Hotel close to everything.

"Very Lucky Choice of Hotel"

5
23/06/2016

When looking for accommodation in Long Island in a place that was convenient for us to catch up with friends and relatives in different places ( and as we were not planning to hire a car) we opted for this hotel because it offered a complimentary bus from hotel to station and/or malls and it also offered breakfast. We arrived latish so didn't ask for use of the bus- it was available until about 8p.m. but we didn't know that at the time. Residents were also advised that the bus was already booked by a couple of wedding parties for certain periods over the next couple of days. When I asked about the accessible room that I had requested in my booking the clerk went to make sure that our room had a walk in shower. The room was a fair size with two double beds and a small fridge. There was a table and chairs and a desk - and still the room did not appear to be crowded. It was clean and the staff were cooperative enough to clean when it was convenient to us- and they kept it clean. The surroundings were attractive with a Mall with many eating places nearby (the booklet left in our room also pointed out those that would deliver) but the landscaping hid the local businesses and we could have been in the middle of the country! There were pleasant gardens and an open air swimming pool (sadly not open until Memorial Day ). I had been concerned at the noise from the near by Turnpike- but I certainly didn't hear any traffic. The wedding parties made a little noise when they returned from the celebrations but that can be excused. The complimentary breakfast was really good with a selection of cereals, fruit, bagels, bread, philly, scrambled eggs, boiled eggs, yoghurt, donuts, danish pastries etc etc - my husband's delight was the waffle and pancake maker! I was really impressed by the quality and quantity of the breakfasts. The staff were wonderful, really helpful and willing to go the extra mile. We found the mini bus great for taking us to the Mall and to the station. When the bus was unable to pick us up one day because the driver had a family emergency the clerk took the price of the taxi we needed to take off our bill. Now that is customer service! This hotel certainly wasn't one of the dearest hotels we looked in fact it would have been amongst the cheapest but we could not have made a better choice. I look forward to returning.

"Good Amenities; Quality for the Money"

4
22/06/2016

Rooms were spacious with 2 double bed; mini fridge & internet service was convenient for our need; free breakfast was good for the kids. Location to our venue was excellent. Service was friendly. Good Value for the money

"Fantastic Stay !"

5
22/06/2016

I really enjoyed my stay at BW. I did not like the room given me to me when I arrived for a 5 day stay. Rachael and Natasha made sure I was happy and comfortable. They changed the room for us. They would regularly check on us to make sure we are comfortable. They helped me with any questions/concerns I had. They fixed any issues that came up. My stay was great ! Excellent Service !

"Woodbury Inn Review"

4
21/06/2016

Basically, a nice hotel. The staff was nice and helpful. The facilty is clean and close to many restaurants. It was an enjoyable experience and I would use it again. There should be cash machines on premises for vending machines and an ATM for people who need cash to leave a tip. This was a sore spot for my father who used his credit card to pay for the room but couldn't include a tip for our room attendant.

"Great Location good value friendly staff"

5
21/06/2016

I stay at this hotel frequently on my trips to Long Island, the location is fantastic and the hotel is a great value with a good break fast and friendly staff. They have a pool and decent fitness center. There are a few restaurants within walking distance and plenty a short drive away. Highly recommended.

"This hotel quality went way down"

2
18/06/2016

We have stayed at this Best Western Hotel several times . This recent visit was extremely disappointing in that the PREMIUM PRICED EXECUTIVE KING ROOM was OLD LOOKING and had a MUSTY ODOR . The OLD toilet was at a low height .

"Nice rooms,gym and fantastic evening soup,snacks along with a great breakfast."

4
14/06/2016

I stay here for business and for holidays.Location is safe and nice to take bike rides in the neighborhood.Location is also good when traveling out further on Long Island and other beach areas. Locally there is fine dinning and shopping.Another good thing is you can bring your pet for a fee.

"One night stay"

5
14/06/2016

A great hotel for the price. Conveniently located to the highways. The hotel is located in a nice area. Will definitely recommend this hotel to business associates, family and friends. Provides all the necessary amenities.

"Friendly, Affordable, and Comfortable"

5
12/06/2016

The Best Western Motel in Woodbury, NY, provided a most comfortable, friendly, and affordable stay. All staff are courteous and helpful, including reception, housekeeping, and breakfast area. My room appeared to have been recently redecorated; it was comfortable and clean. The breakfast provided was another nice feature--more than just a small continental style cuisine. The beautifully landscaped outdoor pool and small but adequate fitness center are also appealing. It was a great stay. Thanks!

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello David, It is great to hear that you enjoyed your stay at the Best Western Woodbury Inn. We are constantly receiving wonderful reviews on the variety of breakfast items we offer, especially the waffle and pancake maker! We would like for everyone to have a chance to experience the Best Western Woodbury Inn, therefore, our goal is to deliver exceptional service at an affordable price. Soon we will be having weekly barbecues by the pool for the summer, so we hope you join us again soon! Sincerely, Natassia Solis Guest Experience Manager

"Great Rates"

5
05/06/2016

Very convenient location, easily accessible to the highway, very clean bathrooms and bedrooms, customer service is excellent as well very warm and friendly, sign up for the rewards card and enjoy regular discounts on future reservations

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello Alvin, We appreciate the positive review! It is great to hear that you enjoyed your stay with us and were pleased with the hotel's convenient location, our customer service and housekeeping staff. All hotel staff members strive to ensure all of our guest's needs are met. We also thank you for being a Best Western Rewards member and appreciate your loyalty to the Best Western Woodbury Inn! Being a rewards member allows you to take advantage of promotions and earn points towards gift cards, free nights, and much more! We look forward to seeing you again! Sincerely, Natassia Solis Guest Experience Manager

"Wonderful Experience!"

5
03/06/2016

My significant other and I spent our day at the Best Western and we enjoyed our stay. There are many shops nearby and restaurants you can eat from. The area is really nice and perfect for a mini getaway.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello Michelle, Many people would agree that we are the perfect destination for a mini getaway! The landscaping and tranquil environment the Best Western Woodbury Inn has to offer invites our guests to visit time and time again. Although you may feel as if you are escaping to the Adirondacks, our central location to popular restaurants, historical sites, and shopping will make your trip unforgettable. We hope to see you again soon! Sincerely, Natassia Solis Guest Experience Manager

"Quiet but maid service needs to be more on the ball"

3
03/06/2016

Our second floor room was quiet and the bed was comfortable. However, on our one night there, we did not see a clock radio on either nightstand like we usually do at motels. Well, we found it in the middle of the night after it buzzed three times; it was under the bed! I'm peeved that this was missed in the cleaning. Also, in the morning the bathroom light was out. Towels were thin t hough toiletries were nice. Breakfast was a tad above average at these types of motels. The OJ and coffee were drinkable and there was a nice selection of breads and such.

"love staying here"

4
03/06/2016

there are great rooms. the whole place is clean and well taken care of, the breakfast is good and all you can eat both hot and cold dishes. accommodating and cheery hosts/hostesses. it is near all parkways.

"Great service, pleasant environment."

5
03/06/2016

I found all of the staff members to be exceptionally courteous and helpful. The room was of good size and well maintained. The cleaning services were good. The bed was very comfortable. The breakfast had good variety and everything was fresh. The exterior of the hotel has a very country feel, though it is conveniently located for accessing area businesses.

"I'd be happy to stay there again."

4
03/06/2016

Nice people, nice room, everything was in good repair and clean. Good value for the money. WiFi worked and breakfast was good. The place was quiet and we found a good diner just down the street. It also has a well kept swimming pool.

"Awesome!"

5
02/06/2016

The front desk clerk was so helpful and friendly - I really felt like we were being taken care of. It is a reasonable distance from the city if you are trying to find a place that is semi-close and a good price. The room was clean and comfortable and I felt safe. The breakfast was delicious and plentiful. I would stay again 100%.

"Stay every time I am in town"

5
02/06/2016

I love staying at this hotel. Aside from the points I get- the location is amazing. This is right off the parkway and there are great shops and restaurants in the area. The staff is very helpful too, I was sick and they brought me food and ice chips!

"Lovely Stay"

5
02/06/2016

I had to be in LI for a funeral and Best Western was very helpful. I booked online and when I checked in, they asked me if I wanted upstairs or downstairs. And my choice of room. They were friendly and very helpful. It was a great hotel.

"very neat"

5
01/06/2016

bed to small but everything else was great not going to type 200 hy people dont do suveys charcter this is all i can say do u want me to write a book thats dam just keep typing if i ask a month ago for a kink why do i get a minutrure bed

"Stay at Woodbury NY Best Western"

3
23/05/2016

Adequate and clean and breakfast is included. Price was mid level competitive. Service was great. Parking right outside room so very convenient. Location was convenient as well. Cant think of anything else to say to meet 200 character requirement for this section

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear George, We are very pleased that you enjoyed your stay at the Best Western Woodbury Inn and had nothing but positive things to say! We take pride in exceeding our guest's expectations in cleanliness, convenience, customer service and with our ample breakfast options. If there is anything we can do to make your next stay even more exemplary, please let us know. We welcome the feedback!

"Daughters Wedding"

5
22/05/2016

We have stayed here before and were delighted to stay here for our daughters wedding! The rooms are clean and well kept. The Staff is very nice and accommodating- Housekeeping is on top of things- Most of our family and friends stayed here as the wedding was over 2 am! The breakfast is high above what we have come to have in other Best Western Hotels. It is very quiet , very clean ,and comfortable. Near to Starbucks and shopping within walking distance and close to highways- Thanks Amanda at the front desk for your help! We will be back!

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hello, We are happy to hear that you were so delighted with your stay at the Best Western Woodbury Inn during such an important and exciting time in your family's life. Convenience is essential, which is why we are nestled in between some of the most popular wedding venues on Long Island so that your family and friends can enjoy themselves. I hope you were able to take advantage of our complimentary wedding shuttle! Knowing that our Guest Experience Agent, Amanda was able to go above and beyond your expectations is what we strive for at the Woodbury Inn. We value your loyalty and look forward to hosting your next visit to the area. Sincerely, Natassia Solis Guest Experience Manager

"passing through"

3
21/05/2016

Staff was pleasant when we arrived i thought the place was a little dated and the rooms were kind of small, but we enjoyed our stay. breakfast was a typical free offer small eating area, the coffee was good.

"Quiet and friendly"

4
21/05/2016

We needed a quiet place to rest while visiting relatives and good friends on LI. The Best Western was centrally located. What surprised us was how quiet it was behind a closed restaurant on busy Jericho Turnpike. The architecture and landscaping reminded us an Adirondack retreat. The staff was very friendly, the free breakfast each morning was varied and well prepared and the three soups served from 5 PM - 7 PM each day were a lovely treat after a heavy lunch with friends and before going out for another evening visit. We will return.

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Hi Sandy, We at the Best Western Woodbury Inn aim to offer our guests an escape from the bustling New York lifestyle. Our maintenance team puts great effort into creating a home-away-from-home for our guests, and will be thrilled to know you appreciated the abundance of greenery our property possesses. We are also pleased that you were able to indulge in the variety of breakfast items we have available in the morning. Did you enjoy a hot cup of coffee and belgium waffle? We look forward to seeing you again! Sincerely, Natassia Solis Guest Experience Manager

"Comfort in waiting!"

5
21/05/2016

I've had some of my most memorable trips to NY. when I stayed at Best Western Woodbury. The staff there are always inviting with great temperaments and professionalism. the rooms are ALWAYS' very clean and comfortable, and if there is ever an issue, Management is swift to resolve it. Eateries and Shopping are conveniently located near the facility. Great central location for Movie and entertainment venues as well. A comfort in waiting for you!

, Front Office Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Dr. Bellamy, We appreciate your loyalty to the Best Western Woodbury Inn. Our front desk, housekeeping and maintenance staff all share a passion for exceeding guest's expectations in service, cleanliness, and working room amenities. We are happy to hear you enjoy the central location of the hotel and treat yourself to nearby eateries and shopping. Sincerely, Natassia Solis Guest Experience Manager

"My BW home"

5
18/05/2016

Great property, great staff, great value, great location. I am a very proud BW resident. I recommend this property highly. Great value, feel very comfortable and confident when staying here. Wouldn't stay anywhere else

"Poor Service"

1
17/05/2016

When you go to the desk at 10:30 at night to report a toilet that is backing up, you expect more than being handed a plunger. Ask me for my name, room number, and cell number. Tell me that a maintenance person will be there first thing in the morning at a specific time. Do not depend upon the customer to notify the desk a second time, which I did not. Show that you care and take the step necessary to correct the situation. Leave a note for the morning clerk. In effect do something don't assume that because I did not report back to the desk that all was well. Consequently every time we flushed the toilet we had to plunge the toilet for the water to go down. Also there is not enough seating in the breakfast room. The WiFi is inadequate as I received a notice that they did not have sufficient bandwidth. There was no guide in the room for the TV. No PBS channel in the TV that I could find. I won't stay here again.

"Exactly what we needed."

4
15/05/2016

Pleased with everything. Was just we needed for our weekend stay. Pleasant staff & comfortable room. Not large seating area for breakfast but breakfast was good. Even the eggs were fresh. Great location for us. Easy to reach & very quiet. Recommend it highly.

"BW Woodbury Inn"

5
12/05/2016

This was my second time staying here for a business trip. Rooms are very nice with refrigerator. Breakfast had a choice of 2 different types of scrambled eggs, fresh NY bagels, waffles, juice etc. The staff is very nice. Hotel is quiet.

"Home Away from Home"

5
11/05/2016

I recommend the Best Western Inn of Woodbury to everyone who is looking for a nice hotel on Long Island in Nassau County. There staff is very professional and hospitable when needed. There have been times in the past where we have had some situations where we needed assistance and right away I spoke with Daniel and a young lady named Rachel who both were very helpful. The hotel is clean and there breakfast a great with a different variety of items. there are also plenty of restaurants in the area and close to all parkways. The hotel is great for business as well as Leisure time. Try it you will like it.

"Great place to stay"

5
10/05/2016

I always stay at best western Woodbury. It a nice clean place to stay and the staff at the front desk is very helpful. The rates at very reasonable compare to other similar places. They offer free breakfast and it has variety of food . You can make your own fresh waffle as well. It's located at a very prime location with some great restaurants right around the corner. Moca Asian fusion is located right across the street and there are few other restaurants near by. And it's close to all major highways as well .

"DISAPOINTED"

3
09/05/2016

The parking is horrible, and the room I stayed in only had one working outlet that had a power strip attached to it by the desk. When I checked in the guy at the service desk just gave me my key had me sign some paperwork and told me what side of the building my room was on and that was it! He did not tell me about any gym or breakfast times, nothing!

"Actually best choice for area, with attentive desk staff"

3
09/05/2016

There are not a lot of choices in this area, and Best Western is always reliable. The front desk staff makes your stay very pleasant, as does the better than average breakfast. Rooms need to be upgraded( as does the outside areas), but are clean and have everything you need. Avoid any rooms on the third floor, as they have no windows, only skylights. They are however a little larger than regular rooms

"good deal for the money"

3
05/05/2016

older worn hotel, great location, nice staff. disappointing breakfast, not great TV reception, hall on the way to room could have better lighting, internet fades in and out. all in all not bad experience.

"Very pleased!"

4
02/05/2016

Very clean, excellent staff from desk to breakfast lady to maids. Very comfortable beds. Excellent expanded breakfast includes waffles and scrambled eggs and fresh fruit (one of the best run breakfasts we've ever seen in a BW.) Soups Mon-Wed in the evening; cookies Thurs-Sun. Enjoyed having a fridge and coffee maker, free parking at our door, newspaper, great wifi, always hot water, iron and board, good lighting, big TV, desk plus a table and two club chairs, nice linens and good pillows, excellent location for Westbury House and Gardens, Planting Fields Arborateum, Sagamore Hill, and Oyster Bay. Lots of good restaurants and shopping very near. Some traffic noise, but with earplugs we slept very well.

"Great location, great value"

5
30/04/2016

Great location, on Jericho Turnpike near the end of Route 135. Plenty of good restaurants nearby , walking distance to good diner, short drive to food store, and train station. Clean rooms, good breakfast, free parking, courteous, pleasant staff. Great value.

"Nice place"

4
30/04/2016

Very nice hotel, breakfast in the morning was a bonus, very clean rooms, easy access to two major highways as well. A recommendation would be to have microwaves in the bedroom, it was a little inconvenient having to go to the lobby to warm up my food.

"Good value hotel"

4
30/04/2016

Very nice front office folks. This hotel is a good value and a good location right next to some amazing eateries and Farmingdale University. There was something wrong with my key, but the front office folks were more than helpful

"Great Place to stay!"

4
30/04/2016

We have stayed at the Best Western Woodbury a few times over the last 3 years. The location is close to where our daughter goes to college. The rooms are clean and the staff is always friendly and accommodating.

"Great Location"

4
30/04/2016

The hotel is in a great area. There are numerous good restaurants, from excellent Deli to a wonderful diner. The hotel is off a major North/South road Rt 135. My room was a single so the size was very appropriate for one person.

"Great stay for a great price!"

4
29/04/2016

I enjoyed my stay here. Staff was friendly and the room was clean. It is a bit close to the road so you do hear traffic and loud cars quite easily. Another thing I was disappointed with was not being able to check in early without having to pay a fee. It kind of ruined the surprise I had in mind. Also, we were given a room and once we got to our room, the door was open and the cleaning lady said this room isn't ready and was kind of rude with us as if we chose the room. Aside from that my stay here was good and I'd definitely consider staying here again.

"Best Stay in Woodbury"

5
29/04/2016

I was able to enjoy a great stay in the king size room. It was cozy,spacious, and provided a welcoming atmosphere. Parking is offered. The area is safe, no need to worry. There are surrounding restaurants as well as a huge supermarket down the road. The continental breakfast offered made the stay a delight. I look forward to spending another weekend stay as soon as possible.

"Great place to stay!"

5
29/04/2016

We stayed at the Best Western Woodbury Inn a few months ago and have just booked our second stay. This hotel has a great location, close to highways and lots of great restaurants. The hotel room was very clean and beds were very comfortable. The staff were very helpful and friendly. The complimentary breakfast offered lots of great food choices and was well stocked. This is a great place to stay!

"Home away from home"

5
29/04/2016

I normally stay at this hotel one I'm in Long Island New York which I normally stay to three nights a month this is my home away from home they treat me like family I walk in they know me by name rooms are clean. In the summertime they have pool parties.

"A Lucky Choice"

5
29/04/2016

My wife & I had to make a quick emergency trip from out of town and went on line to find a place to stay. Having lived in this area all our lives before moving to Massachusetts we had no idea where to stay. We went on line and found a few choices. Our first choice was BEST WESTERN in Woodbury N.Y. The desk clerk was very helpful and found us a room that was acceptable. It turned out to be GREAT.

"Great room for the rate"

4
28/04/2016

Stayed in the hotel while visiting family and they even were nice enough to upgrade our room before we checked in to one of the executive suites and it was clean and pleasant. Great rates for the room and free wifi too.

"Time to visit friends and family"

4
27/04/2016

This hotel is convenient located to major highways and great restaurants. The rates are unbeatable, the Staff is very accomodating & pleasant plus their complimentary breakfast is terrific. While you're in the area, be sure to check out Butera's Italian Restaurant across the street.

"First time here."

2
27/04/2016

It's been months since I stayed here. What do I remember? Paper litter on the office floor. A long time to check in with reservation. A room with no heat on a very cold winter night. The valiant efforts of the desk manager to first fix the heater, then give me another room. I didn't want to give the Woodbury Inn a standing ovation when I checked out.

"College visits made easy with Woodbury Inn"

5
26/04/2016

Once again the Woodbury Inn came in very handy while visiting my daughter at LIU. Because of the good rates, I am able to take the money I would have spent at a "fancy" hotel, and use it to take my daughter out to dinner instead. I've come here often and the rooms are low key but they are always clean and the beds are comfortable. The people at the front desk have always been friendly, helpful and attentive. I'm very happy we found this little spot.

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Eileen D, Thank you so much for the great comments! We appreciate your loyalty to the Woodbury Inn. We pride ourselves on a clean, comfortable room, and attentive service, all at an affordable price. We look forward to seeing you again on your next visit. Thanks again, The Best Western Woodbury Inn

"FANTASTIC STAY!"

5
26/04/2016

I stayed here for 10 days last November, through Thanksgiving and to celebrate my 60th Birthday! I rented one of the Meeting Rooms for the party and everything went great! The Staff and Front Desk are very friendly and helpful. the room, although a bit small was clean, comfortable and reasonably priced. Great bed and great breakfast served every morning!I couldn't have asked for better. I will stay here again and hope it will be as enjoyable as the first time. Thank you Best Western for making my trip very memorable!

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Joe R, We appreciate the 'Fantastic' review! We are very happy to hear that we were able to delight during your Thanksgiving stay with us. A comfortable stay with a great breakfast is something we take great pride in. We look forward to seeing you again. All our best, The Best Western Woodbury Inn

"We were in town for a funeral"

5
26/04/2016

Great place, very accommodating and was right by the highway for easy access! There was also a great diner right across the street which made the stay even more enjoyable. Parking was also good, we got to park right in front of our room. Would come here again if we had an event in the area.

"Consistent"

4
26/04/2016

When you find something good you stick with it. For me, it's the Best Western Woodbury Inn. We always get a clean comfortable room, courteous staff and a great breakfast. When you need a place to stay put the Best Western Woodbury Inn at the top of your list.

"Home Away From Home"

5
26/04/2016

I stay at the Bestwestern Woodbury twelve to twenty plus nights per year. I have never experience any problem that could not fixed within minutes. And never a serious issue. The staff is extremely professional and friendly. The grounds are well maintained. It is a pleasure to be greeted by the same friendly faces each visit. I'll be back May 14th!!

"I used to enjoy this place but no longer do"

2
25/04/2016

I was so disappointed by my most recent visit, especially since this hotel used to be much better. It started with the fact that I didn't get the type room I reserved. I was told that "we are sold out" of the room you wanted. My reservation was made quite awhile back and I wonder if the room was sold out why was I given a confirmed reservation. This wasn't a big deal but having my door loudly banged upon by staff despite the "do not disturb" sign was. Staff urgently needed to know if I had placed one of my chairs on the porch (which I hadn't). Why this necessitated waking me up escapes me. Then in the middle of the night we were twice awakened by the telephone. Other guests were trying to reach the front desk to complain about noise and apparently got our room by mistake, The breakfast area was crowded and the tables remained uncleaned after guests left them. When I checked out, the clerk asked me about my stay and when I started telling her some of my concerns she responded, "I have to try and remember not to ask guests if their stay was OK". I told her not to ask a question if you don't want to hear the answer. The room itself was clean and the bed was comfortable.

"Friendly Staff, Nice Location!"

5
20/04/2016

I stayed at this little nice spot during October and I had a very nice time considering I was barely there but the staff in the Front Desk was very helpful and very considerate! There was one girl who was pretty cute but I can't remember her name! Sucks, maybe next time! I love that the staff are attentive and was very helpful because on the last day i was there, I didn't know which train to take to get back to the airport. They gladly helped me. Thank you so much! It was a very good first time in NY

"great stay"

5
18/04/2016

Staff couldn't have been more helpful or cheerful. Great comfortable room and very clean. The location was easy to find and had a variety of restaurants within walking distance. Would definitely stay here again.

"A place of comfort"

5
14/04/2016

Each time I come to New York, there's never a question as to where I will stay. The top of my list have been and remains, the Best Western, Woodbury. I am assured of three things. A clean and comfortable room, great breakfast and soup during the week and most important, a staff that's polite, professional and sincerely concerned about its patrons. Most certainly a diamond.

"Wow what great service!"

5
02/04/2016

Smile and the world goes round! Amazing service and wonderful hospitality! Staff was just awesome! Great location... clean spacious rooms with easy access to all amenities. Right off the highway. The continental breakfast was excellent! I will definitely stay here again! A+++ rating!

"This is my second home. "

5
01/04/2016

Whenever I go to NY which is like every second week, I always stay at BWW. Clean room, unlimited coffee ?? , lots of parking and the breakfast is icing on a cake ????. It's close to 110mall where I do all the shopping also It's opposite to Moca and lots of best restaurants in town.

"Great value and location!"

5
29/03/2016

We always choose this hotel when we stay in the area because it is great value for the price! The rooms are clean, comfortable, and the staff is very warm and welcoming. They have been very accommodating during all of our stays. There are a couple of great restaurants nearby we can easily walk to.

"Great hotel and location!"

4
29/03/2016

Great location with easy access to all amenities, and easy driving from the highway. The room was clean and comfortable, and the staff was super friendly. The continental breakfast was excellent! I will stay here again.

"Convenient, easy to find from major highways, and comfortable"

5
28/03/2016

I have been staying at this hotel whenever I travel to Long Island for more than 20 years, and have always found it to be the perfect place for my needs. It's really easy to get to from the major highways, and the rooms are very comfortable. There is a selection of different room types and upgrades. Breakfast buffet is perfect, fast, and well stocked with a full selection - really don't need to go to a restaurant at all, and that is a huge savings. And, for other meals you may need, or just a late night snack, there is a great diner just across the side street you can walk to. In the warm weather, you will enjoy the pool, which is very quiet and peaceful, and surrounded by a pretty garden. If your travels bring you to Long Island and you need a place to stay, this is it!

"Convenient location"

5
28/03/2016

I have stayed here several times. The rooms are clean and well-equipped. I especially like having a refrigerator in the room. The staff is helpful and willing to do the little extra things to make the visit pleasant.

"Great place in central LI and close to all major roads; east and west"

5
28/03/2016

The room was clean and comfortable, Breakfasts is excellent; plentiful in clean and sociable environment. The hotel has excellency gym equipment in a clean and well attended facility in the basement. The hotel also has a very nice pool with outdoor seating. Desk clerks are very pleasant and knowledge.

"The place to stay in Long Island!"

5
28/03/2016

I've stayed at this hotel a few times when I go East to visit my daughter at school. It's centrally located, close to shops and restaurants, has a great pool, and the customer service has always been excellent. The breakfast every morning has always been good and filling. I also like that the hot water, coffee and tea is available all day. If you want a cup of herb tea while relaxing, watching TV at night, it's nice that it's available. There's also a nice fitness center so you don't miss your workouts! Will definitely be back again soon!

"Great location in Nassau county"

4
27/03/2016

The Best Western Woodbury Inn is my first choice of lodging when staying in the Nassau County area. The front desk personnel are friendly and very helpful. The accommodations are comfortable and reasonably priced for the area. The breakfast buffet has multiple choices of hot and cold items including yogurt, fresh fruit, waffles, bagels, pastries, cereals, fruit juice, coffee and tea. The Woodbury Inn has a great location because it is located minutes from many major highways.

"Staff friendly and helpful"

4
27/03/2016

Daniel at the front desk was very personable and helpful. He even printed out the menu of a local restaurant and brought it to my room. His service was above expectations. I would highly recommend this motel.

"Best Western Woodbury L.I. New York"

5
27/03/2016

Excellent place. Very professional staff. Hotel rooms exceptionally clean. The Pet rooms were clean and sanitized. There was no evidence of former pet occupancy. The beds were excellent even for me who sleeps usually on a waterbed. Breakfast was GREAT!

"Great Hotel for a Great Price"

5
27/03/2016

Whenever I am traveling in Long Island, I try to stay at this hotel. The manager and staff are always extremely accommodating and friendly. The room is super comfortable and meets all my needs and the location is great for reaching a lot of locations. I have usually found the price to be far lower than any comparable hotels. When the weather is nice, the outdoor pool is great and though the hotel is in suburbia, with the palm trees you feel like you are taking a vacation in Florida.

"We had a fantastic stay!"

5
26/03/2016

Were visiting Long Island and came across this hotel. It was clean, friendly and reasonably priced. It has good access to everything that we wanted, and was close to our friends place. Breakfast was great and we enjoyed the stay. We will be back!

"Still the Place to Go!"

4
25/03/2016

Great place to stay. VERY convenient location. Friendly, helpful staff. Comfortable rooms. Will continue to stay here whenever I go to Long Island! Close to beaches, museums, sporting venues and shopping.

"Business trip to corporate office."

4
25/03/2016

This is an all around great place to stay. The staff is very friendly and helpful. Breakfast is delicious with plenty of choices. The rooms are clean and quiet. The bathrooms are are also very clean. Plenty of parking. I visit the area once a month for business and always stay here.

"I stay here a lot when I come into town"

3
24/03/2016

I stay at this hotel when I coming to town a lot of things around the area to do and good restaurants to eat at easy access to the 135 and all major highways staff members a good rooms are OK The only thing I was a little disappointed with the last trip was I called up for a early check-in the The front desk person over the phone said yes they do except early check-in's I walk in to get an early check-in and they hit me with an extra fee which was not mentioned over the phone very disappointed about that

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Ryans300zx, Thank you for the review of our Inn. We have just completed a renovation in many of our standard guestrooms and we look forward to having you try our hotel again on your next visit to Long Island. We have replaced carpet, mattresses, vanities, created modern touches with new wall paint and decor pieces. We hope to see you again soon! Sincerely, Marc Soblick General Manager

"Repeat Customer"

4
23/03/2016

Have stayed here many times and have always been satisfied. I travel to Woodbury frequently on business and this has been the most accommodating hotel in the area. Friendly staff, clean rooms, reasonably priced and a good breakfast selection every morning. Would recommend the Best Western to anyone staying in the area.

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Stan W, Thank you so much for the great compliments! We are passionate about creating memorable experiences and we are very glad to know that we have hit the mark with your stays. Your recommendation speaks volumes as you are a loyal guest. We look forward to seeing you again on your next visit. All our best, Marc Soblick General Manager

"This is home!"

5
23/03/2016

I love coming here when I need to rest on the weekend or when I just want to stay for the night around the corner from work, it's peaceful everyone is so nice especially Daniel he is there all the time always smiling nothing is ever a bother he will even call you to make sure your comfortable in your room! I don't know anyone who takes the time to do that at any other hotel! Trust me this is the place to stay! Enjoy

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Barbara B, Thank you very much for the excellent feedback. I have shared your comments with Daniel and the team and everyone was very happy to hear the great comments. We take great pride in providing a different level of service. We truly believe this is what sets us apart from the competition. See you again on your next visit to the Woodbury Inn! Best Regards, Marc Soblick General Manager

"Business Trip"

4
23/03/2016

Excellent service, room was nice, clean, great location near many amenities. There are many good restaurants and major stores in the immediate area also convenient to mass transit. Good value good continental breakfast will book again when in area.

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear 1pappy, Thank you so much for the great comments. We love to hear from our guests and appreciate the feedback we receive. We try very hard to provide memorable experiences and we are glad to know we hit the mark. Thanks as well for the remarks about our breakfast as we take great pride in providing a great start to the day Sincerely, Marc Soblick General Manager

"BEST STAY IN WOODBURY"

5
22/03/2016

I have had the honor of staying at the Best Western Woodbury Inn. I had a miscommunication with my stay dates and they fixed my stay with no questions asked and made my stay delightful. I would recommend for everyone to stay here at Best western Woodbury Inn

"Prepaid reservation totally botched"

3
22/03/2016

We prepaid for a room with a kitchenette and two queen sized beds. When we checked in those rooms were full and we were given a standard room with two double beds. Two of our party of three were very uncomfortable.

"Very Pleasant Experience!!!"

5
22/03/2016

My stay at the Best Western in Woodbury was very pleasant. I honestly do not live far from this location but I wanted to get away with my significant other and the Best Western was absolutely great. The room was SUPER CLEAN and it had wonderful amenities. I was very comfortable and was pleased with the free breakfast in the morning. The location was perfect too! It has so many shops you can stop by and take a look at, including a trail that you can take just 3 minutes up the road, if you are into the outdoors.

"A Convenient and Friendly Place"

5
22/03/2016

The rooms are clean and comfortable. Nothing fancy, but with all amenities. The breakfast and staff are pleasant and parking is ample. Don't be fooled when you pull off the main road - it's a little set back and a pleasant surprise.

"Great Getaway "

5
22/03/2016

My hubby and I stay here from time to time, it is a comfortable and cozy getaway from home, we also enjoy the fresh complimentary breakfast, the service is great, check in/out is easy, the rooms are clean, staff is very friendly and helpful - we have a great experience each time. We would highly recommend this location to everyone ??.

"Met all my expectations."

4
21/03/2016

If you are looking for a place with curb appeal, you will not find it here; It's located behind what looks like an unoccupied catering hall. However, I was pleasantly surprised how well kept the grounds were. The rooms were very clean. The staff, especially housekeeping were accommodating, cordial & courteous. The location is close to all. I would have given a 5 out of 5 but the climate control system was a little quirky. Overall, a great value and plan on booking there again in the near future.

"Very familiar & convenient place to stay."

5
21/03/2016

Very comfortable, clean Room, wonderful amenities, breakfast, staff, second to none! Convenient to many favorite location(s): Shopping along with a local Starbucks, or Dunkin Donuts, variety of restaurants to cater to one's own palates,

"Business Trip March 11 through 17, 2016 D&K Deiivery Service"

4
21/03/2016

I find the location of the Motel in a good location for me to handle my business on Long Island, New York. The rooms are very clean, but then I stay in one of two rooms, Room 165 or Room 166 in the Motel. The only complaint I would have is that the commodes in bathrooms are small and not the standard commodes you would have in your homes. The Employees are all very friendly to me when ever I have business in New York City or on Long Island, I stay at the Woodbury Inn, approximately two times a month. Easy access to a wonderful dinner across the road from Motel.

"Woodbury Best Western"

4
17/03/2016

We stay there for a couple of nights almost every week for business. I recommend the "oversized" rooms (slightly higher in price) & we always request the top floor. Staff is always nice & accommodating. Complimentary choice of 3 soups between 5 & 7:00 pm. Breakfast bar has fresh bagels & pastries plus more. A little tight in the breakfast area but tables are set up in the lobby right next to the breakfast bar. Good value, especially for this area on Long Island.

"Pros and Cons"

3
14/03/2016

There were pros and cons, but overall I think the pros out weighed the cons. The rooms were clean and the main part of the room was nice and roomy. The bathroom however was probably the smallest bathroom we have ever had in a hotel. It was hard to shut the door while in the bathroom between the shower and the toilet. The exterior of the hotel was really attractive with a nice large parking lot and within walking distance to a nice diner and a red mango yogurt shop. The continental breakfast was really nice and fresh. We did have a bit of a hassle checking in. Not only did the guy checking us in get things a bit mixed up but he was rather rude and condescending to us about it. The following morning the girl checking us out was more than helpful and very professional.

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Tamba5, Thank you so much for the great review. We appreciate both the compliments and the constructive feedback as both help us grow and improve. We put extra effort into providing a clean room and a breakfast buffet with many options. We have shared the service feedback with the Guest Experience Manager and will use that as part of staff training. Thank you again and we hope to see you soon! Best Regards, Marc Soblick General Manager

"Great Hotel -friendly staff- would return again"

4
09/03/2016

This place is great ! Daniel Gill at front desk was most professional person I've booked a hotel room with in 20 years. Made sure he gave me best rate available, got me an upper floor room as I had requested and when I arrived made sure I had everything I needed. Great location as many restaurant options across the street and 30 seconds away. Very clean, well run, well managed, hotel in the middle of all the histle and bustle.

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Richard R, Thank you for the excellent review! We have shared your feedback with Daniel and the Guest Experience team and he was very happy to hear that your stay was memorable. Our central location tucked away right in the heart of Woodbury makes the Woodbury Inn an ideal location. We are surrounded by over 50 restaurants, bars, and boutique shops yet just minutes from 2 major highways. We look forward to seeing you again on your next trip to Long Island! Best Regards, Marc Soblick General Manager

"Excellent hotel"

5
08/03/2016

The hotel van picked us up at the LIRR Sysosset station. When we arrived we received two bottles of water and a bag of chips. The room was clean. They have breakfast with eggs, oat meal, cereal, waffles, breads, juice, coffee, tea and other goodies. When we left we requested the van but when we were ready to leave the van was unavailable so they called a car service for us and they paid for it. We received several called from the front desk to see if everything was ok. This hotel is pet friendly. The only problem is if you want to walk a resturant you need to cross two major roads. The overall area is very nice lots of good resturants. Don't judge the hotel by the front of the building the entrance is on the south side. I would go back.

"Excellent Service"

5
03/03/2016

The experiences that have brought me back to this hotel over and over again are priceless. The services are extraordinary, from front desk to room service. The units that I have occupied are always clean and comfy. The breakfast is attractive and rewarding because of my hectic schedule in the Morning, rushing to meetings. Eateries and shopping conveniences make the Woodbury BW. A must stay.

"Calm and Worth for the price!"

4
01/03/2016

The hotel is located in a quite area. Quite good parking space. The rooms, bed and bathrooms are neat and everyday the housekeeping does quite a good job. Quite spacious rooms too. Rooms are easily accessible from parking lot because its just two floors connected via stair cases and also elevators. They may also entertain if you have special requests which you need in the room. That was a really a plus for me when they told me that they can arrange a microwave in my room without an additional charge. The only thing is breakfast has very less options unlike other Best Westerns I know of. So the final thing is..the price is decent, stuff located nearby too even in walking distance and pretty close to freeway.

"Great value for the area"

4
24/02/2016

I spent a total of 8 weeks in this hotel over the last 3 months. Every room I was in was clean and the beds were always comfortable. The staff was always very pleasant and helpful. I had one issue where a room had a leak at a window and they were able to move me very quickly. Only hotel I found with the variety of restaurants within walking distance. If I need to stay in the area again this will be the first place I try.

"Great hotel and value!"

5
22/02/2016

Highly recommend this hotel; the room was clean, the bed soft (but not too soft) and the internet worked like a charm. It's a great place for a business night stay - everything I needed and nothing too frilly. The rate was right on key and I felt safe and comfortable. I arrived during the aftermath of a large snowfall; the walks were clean, the stairs had salt down and the parking lot was plowed. Well done!

"Old Run-Down Motel - that's Cheap and in a great location"

3
17/02/2016

I stay here often (4-5 times a year) for business. I pay my own expenses out of my own pocket.... so cost is paramount! This motel (all outside entry rooms) is old and tired and falling apart. It's generally clean - I have NEVER had an issue with bugs/pests etc... but the rooms are falling apart and the furniture is worn.... If it wasn't for the GREAT location and the GREAT Free Breakfast - I wouldn't stay here. Booking thru certain sites... especially with Capt Kirk's help... I get very very cheap rates.

"TOP HOTEL ON NORTH SHORE ,LI"

5
16/02/2016

Best Western Inn of Woodbury , LI , NY is probably one of the best hotels in the area of the North Shore on Long Island. Its close to top restaurants , all parkways and a lot of sight seeing in the area. The staff at the hotel is very professional and understanding and hospitable to the guests. Therefore I recommend this hotel and give it a perfect 1O.

"Great Value - Friendly Service"

4
14/02/2016

We needed a pet friendly hotel for a family gathering and found the Best Western Woodbury to be a wonderful value! The room was clean, the people friendly, free internet and continental breakfast (with eggs & waffles), good service... I was not sure what to expect but was pleasantly surprised! Already booked 3 rooms for our next family gathering in a couple of months.

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Diane T, Thank you so much for the glowing review. We strive to make each stay a memorable one and we are so glad we accomplished this with your visit. We especially appreciate the comments about the breakfast as we put extra effort into providing a variety of freshly baked items as well as healthy, gluten and dairy free offerings. We look forward to seeing you again on your next trip! Warm Regards, Marc Soblick General Manager

"Best western Woodbury NY"

4
10/02/2016

Was there on business and had a great experience clean comfortable rooms and great staff the breakfast was fresh with wide verity to choose from staff was Very polite and helpful location is close to major highways great experiance

"Nice place to stay, Lots of parking"

4
09/02/2016

I was very pleased that this property is well kept and has lots of parking. The checkin was really quick, expecially since I arrived later than I expected. I particularly enjoyed the breakfast, which was better than what I was expecting, and checked my email on the WIFI. Well done, Best Western! Well done!

"Very clean, comfortable stay"

4
08/02/2016

We were in town for funeral services and needed exactly what we got...an affordable, very clean hotel. Though there are signs that it's been around for awhile, the hotel has been updated and the rooms were spotless (the MOST important thing to me). Breakfast was AMAZING! Much nicer that the usual. Staff was very courteous.

""A nice place to stay!""

4
07/02/2016

The Woodbury Inn is located in an area of Long Island, that is close to stores, restaurants and main roads. The motel itself is clean and and the staff very pleasant. The beds are very comfortable and a good breakfast is available each morning. We enjoy coming here because we feel safe and someone is on duty around the clock. In the summer months the pool is an added bonus on a hot day, tranquil and relaxing.

"Easy Comfort"

5
07/02/2016

I live in California now but my folks are still in Woodbury. Best Western is a convenient, clean hotel with no hassles. I also love the free breakfast & the variety they have. Whether I make fresh waffles or have the egg special that is waiting & hot. I must say the staff keeps the kitchen area & seating area very clean & fully stocked. I highly recommend staying here.

"Every experience!!!"

5
07/02/2016

Everytime we stay here I have to rave about the staff and the location. It's close to he LIRR and it is easy to get to the parkways if you have your own vehicle. But most of all we love the continental breakfast the next morning we always get the eggs, with the cheese and ham it's to die for. We also love how it is always clean and the kitchen staff always makes sure that the food is always full and ready to be eaten. We never have a dull stay at this location it is always amazing and we always get treated well.

"Good value"

4
05/02/2016

I've stayed here more than a handful of times in the past few months and it is priced well for what you get. Good complementary breakfast and drinks throughout the day. Good location as well with lots of stores nearby.

"Excellent place to stay!"

5
05/02/2016

Front desk was very helpful, especially Jen. Housekeeping was great! If I come back to the Woodbury area I will definitely be staying here again. I suggest if you plan on visiting take the time to check out this hidden gem!

"Good deal for the money"

4
04/02/2016

NIce clean room. Moderate priced mote. Comfortable beds. Fine if you are looking for a no frills but clean hotel. Well located and friendly staff. Cookies and soup are available in the lobby. Nice touch.

"good price in excellent location"

3
04/02/2016

The room was clean. There is construction in the front entrance nearest the road. It is in a convenient central LI location. The breakfast had a good variety and the staff was attentive keeping it stocked. We had to request a cot three times before they provided one.

"Convenient location, friendly/efficient staff"

3
04/02/2016

The location of the hotel is great, convenient to highways, restaurants, etc. The staff is friendly and efficient, and the breakfast is good. Aside from bagels, muffins and pastries, you can make your own waffles. For those not into carbs, there are eggs, yogurt and fruit. There's 24/7 coffee and tea, which is nice to pick up whenever you want. I also stayed in the Summer, and the pool area is really nice. The rooms are average, but clean. I don't like the outside entrances, but you'd have to pay more for a hotel with "inside" rooms.

"Excellent Stay! "

5
04/02/2016

My husband and I wanted to get away. We really enjoyed our stay :) it was a cozy and comforting stay, I would definitely stay again and recommend the Best Western Woodbury Inn to my friends and family. The hotel is located in a great convenient location

"We were the during the big snow"

4
04/02/2016

Comfortable place and friendly staff who tries to respond to your requests. During the blizzard they served soups in the evening as there was no resturants open and driving was not an option. When the snow was winding down the employees helped to dig out the cars for accessibility to get to the main road. Breakfast was good with a fair variation of different items. Would definitely stay there again on the next trip out to that area.

"Dirty place with good breakfast"

1
03/02/2016

We stayed in the hotel with our 3 year old toddler for three nights. The rooms were moldy, smelly, which turned out to be because of very poor cleaning. they would clean one bed and leave the other one covered with a sheet. They forgot soap, didn't touch sink, they left garbage inside the room. They didn't wipe dust. We complained. They said they were sorry. but honestly, i've never seen anything like this at any two star hotel. I'm sure for a 100 bucks a night there are other places to stay around here On a bright side - good breakfast.

"Great Place For Comfort"

5
29/01/2016

The BW in Woodbury NY. is an outstanding facility, full wonderful amenities and professionalism. The Hot breakfast is just the beginning of what you will experience at this hotel. A very caring and polite staff, clean and comfortable room, eateries and shopping conveniences, just to name a few. I have never been disappointed over the years that I have stayed at the Best Western in Woodbury New York.

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Dr-Bellamy B, Thank you for the glowing review and outstanding comments. We really strive to make our guests feel at home when staying at our Inn. We receive so many compliments on our breakfast an we offer a little something for everyone. From our early riser Grab n' Go bags, to our healthy offerings, gluten free/dairy free choices, build your own oatmeal, our pancake and waffle station, hot eggs and freshly baked muffins, pastries, and NY Bagels, we don't skimp on variety! We hope to see you again soon and thank you for your loyalty. All the best, Marc Soblick General Manager

"Best Western Woodbury L.I. New Yrokj"

5
24/01/2016

This hotel is immaculately clean. The staff are outstanding in their efforts to meet the needs of the quest. This is an older hotel that could use some upgrades such a ADA toilets for older quests. The walk in shower is so very accommodating. Great flat screen TV's with such clear pictures.

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear 31marciap, We very much appreciate the compliments! We have just begun additional upgrades to our guestrooms such as new mattresses, carpet, bedding, and lighting. We also just completed all brand new granite vanities in our guestrooms. We pride ourselves in being an Ultra Clean certified hotel as cleanliness should be the top priority in any hotel. Thank you again and please let us know if we can be of any assistance in the future. Sincerely, Marc Soblick General Manager

"great value and clean"

4
18/01/2016

Friendly staff, nice home environment, clean place, and ideal for business travel to Long Island. Hotel has evening soups early in the week. Breakfast in the morning has a variety of items to choose from. I try to book at this location in Long Island.

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Marilyn G, Thank you so much for the fantastic feedback! We offer complimentary hot soup on Monday, Tuesday and Wednesday Evenings throughout the Winter months and a beautiful free Breakfast buffet, available 7 days a week. We hope to see you again on your next visit to Long Island Best Regards, Marc Soblick General Manager

"Great best westernto stay inwhile visiting friends on long island ny"

5
18/01/2016

The first thing I always do when checking into a hotel is check the air filter of the heater air conditioner. This hotel must clean them weekly I have never had a dirty filter this makes sleeping easier and comfortable The breakfast is a great start to my day fruit is fresh

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear michael z, Thanks for the comments on our spotless air filters! We work very hard to keep our guestrooms at Ultra Clean standards and a clean air filter makes for a good night's sleep. Thank you also for the comment on our breakfast. We appreciate the kind words. See you soon! Warm Regards, Marc Soblick General Manager

"Great central location for my business needs on Long Island."

4
18/01/2016

This is a premier location for me to do business on Long Island, every detail is near by and easily accessible for me to see my customers. The room was clean and up-to-date, I especially love the shower, which has hot water without end! The Desk Staff are accommodating, friendly, and genuinely sincere in their efforts to please! VERY SATISFIED WITH MY STAY AND WILL RETURN AGAIN!

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear RayandGeriLaForte, We are very happy to hear you are VERY SATISFIED! We are passionate about delivering a memorable experience to our guests and we are glad to know that we hit the mark with you. Our goal is to provide clean, comfortable accommodations and 4 star service at a great value. We are constantly upgrading our Inn and introducing new offerings to keep our hotel fresh. We just installed a state of the art Wi-Fi system that is one of the fastest around. We hope to see you again soon! Sincerely, Marc Soblick General Manager

"Friendly staff"

4
18/01/2016

Checkin was friendly and the room was well kept. A quiet property with a nice breakfast. My only problem with this property is that often I've had problems with my card key. Someone had to change the whole doorknob before I could settle in.

"Kind staff, but could not makeup....."

2
17/01/2016

Hotel staff was extremely helpful and very nice. BUT...rooms are very small. Smelled like a hospital. We got the room with two doubles; mattresses were uncomfortable and the heat/fan/ac unit sounded like a plane taking off. A bit disappointing reading the reviews, but the staff was nice. If you are looking for something in Woodbury, this might be your best option If not, there are other hotels within 5 miles that may be a bit nicer for the price

"Really nice staff, but room had a motel feel...."

3
15/01/2016

We've stayed here twice...summer of 2014 and summer of 2015. Pros: Staff members are very friendly, kind, and helpful. Breakfast is in a nice sunny area and it's fun to make your own waffles Location with free parking Pool Family friendly Cons: For the price point of about $150+, I expected better. The room smelled musty and the bathroom was very small and cheaply renovated - felt like a motel. Breakfast is carb heavy and the breakfast area is rather tight. Our stay in the summer of 2015 was not restful. The A/C unit exuded a foul odor. The staff quickly responded. A very helpful maintenance person removed the unit cover and there appeared to be black substance (mold?) all over the filter. He sprayed some chemical over it, but this left a chemical smell. We needed to rest as we had a toddler and no other rooms were available so we left the A/C off, but it was the middle of summer. In the middle of the night, the clock alarm went off (which we did not set). The staff was very apologetic in the morning and refunded a portion of our cost. The staff members are so good, they belong in a nicer facility.

"Good Value, Nice Surroundings, Close to I-495"

3
09/01/2016

The hotel is the best value on Long Island. The rooms are not very special, but they are clean and the bed is comfortable. The staff is professional and friendly. High speed Internet is good, but the firewall must have been blocking my email because I couldn't access all of my accounts. The complimentary breakfast is close to dreadful, and if I have time I prefer to eat at the diner just a block away.

"Good value"

5
08/01/2016

booked this hotel on orbitz because it was the cheapest of the 3 star options and was very pleased. It was nothing glamorous but it was well worth the money I spent. Room was nice and clean, bed was extremely comfortable and the free continental breakfast was wonderful!

"a quick unplanned overnight"

5
06/01/2016

good value and very reasonable rate. room was perfectly clean, and looked like it had recently been updated. everything worked. i was very comfortable. plus there is a GREAT diner right across the street!

"as you please"

5
03/01/2016

this was a nice and clean hotel and the people made it work just fine. Thank you the location was great and the stores and food around are the best. I recommend it to anyone..i have stayed here for years under the same gm. and he is a great guy and friendly with a professional way of treating everyone. We are grateful for the experience...

"Exceeded our expectations"

5
02/01/2016

Highly recommended; the location was convenient and easily accessible. The staff extremely courteous and accommodating. The room was large and clean. Breakfast included a large assortment of choices. Will definitely book again.

"Family Holiday in New York"

4
31/12/2015

On a visit to New York after Christmas, although the Best Westen Woodbury Inn was far from New York city, the property is very well maintained. The staff was very friendly and helpful. Area around the hotel was quiet and pleasant, definitely family friendly. Train rides into the city were convenient but can be costly. We enjoyed our stay at this hotel, but for sure not close to NYC. What did we not like- beds were not super comfy, ok, but could improve, the area where our room was located was on the not so pretty side, again ok, but can use improvement, last but not least, way too many lights in the bathroom. ...after a few minutes it felt like you were being slow roasted after your shower. Otherwise a nice property I would visit again if in this area again.

"Mixed Bag Good Price Nice Staff"

3
31/12/2015

We were attending a family funeral and stayed at this property as it was centrally located between places where various activities would happen. The location is very good with the ability to get to major roads, restaurants, etc. very easily. The staff was very friendly and helpful. For example, we booked two rooms online -- they were different types. Without our asking the desk manager upgraded one of the rooms at no extra cost so we would be next to each other. The sleeping area was and beds were comfortable though the furnishings could use some updating. The shower was large, water pressure good and water remained hot. It was nice that all drinks in the breakfast area and fruit were available throughout the day. Some negatives. The bathroom area was very cramped and got very hot. Unfortunately, the day we arrived they had just changed the keying system so we had no keys and didn't get them until late in the following day. Breakfast options were plentiful but pretty standard stuff -- some good some not so good. Avoid the egg sandwiches as the bread was soggy. And the space was very tricky to navigate -- lots of people trying to access different "food stations" bumping into each other, having to reach over each other etc. Seating was tricky to find and some had to wait for others to leave before sitting. Parking was tricky our first night. I ended up in a spot with a drain that didn't work. It rained while we were sleeping. When I went to move the car the following morning I had to navigate through a large puddle --probably 4 to 5 inches deep and my shoes and pants ended up soaked. When I mentioned the drain issue to the front desk recognizing it might not be an easy problem to fix and suggested they close off the space the clerk told me she'd had the same problem the previous week. She was very friendly but I was surprised they hadn't addressed a known problem in some way. If you are looking for a reasonable priced place in a good location with comfortable beds this is fine, but don't expect more than that. It i s what it is.

"very bad stay"

2
29/12/2015

When we arrived we were told there would be a fifteen dollar fee for checking in 25 minutes earlier . Our room heater was extremely noisy . The toilet was extremely low , especially for a premium room at a premium price . The breakfast area didn't have enough tables to sit at .We had to return to check table availability a few times . The quality of the breakfast was fair at best .

"Pleasant Stay"

5
29/12/2015

The hotel was full by it was very quite it. The beds were comfortable . Breakfast was good but the space for breakfast was small. The only problem we occurred, they need more bars for older people to get in & out or Shower & bathroom.

"friendly and helpful staff, many extras"

5
28/12/2015

We're a family of four with two small kids (ages 6 and 3) who planned to stay in the hotel for two nights and then with family for two nights over Thanksgiving. When our extended family came down with a stomach bug, the hotel was so helpful, found us a similar room, let us check out of our first room late and check in early to the new room, gave us an excellent rate, and made the whole process smooth. Everyone was friendly and helpful, the cleaning staff, the front desk, the workers for the breakfast buffet. The kids love the breakfast with a huge variety of food. We all loved those breakfasts and the delicious soups every night.

"Best Western - Woodbury"

5
28/12/2015

Friendly staff, best continental breakfast I have ever had. Clean rooms with plenty of amenities. GREAT PRICE! Free shuttle service to nearby locations. I definitely recommend staying here and will use Best Western for my future travels.

"Good Value"

5
26/12/2015

Reasonable price for this area on Long Island. Very comfortable bed and good breakfast. It's not the Ritz but clean and comfortable for the price. Great front desk staff that goes out of their way to accomidate you.

"Worst"

1
24/12/2015

No lighting in front parking area along Jericho turnpike, outside stairs were metal and slick and wet. Hotel male older clerk very condescending and indifferent to our concerns about the safety of the unlit parking area. We checked out immediately and found a Marriott in the area.....after a long trip this was not a pleasant experience. Room had a Mitsubishi heater in wall.....no actual heat or A/C as part of the building....atrocious.

"Great hotel!"

5
21/12/2015

Came here as a last minute deal and had an excellent stay. Rooms were clean and comfortable, with everything you need. Breakfast was something different every morning in the hot section, and very tasty! Staff were very helpful, and if you don't drive here like we didn't, they will gladly take you to Syosset station so you can catch a train! Would definitely stay again, perfect for us as it was away from the noise of New York, yet still close enough to be convenient.

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Alistair W, Thank you so much for the excellent feedback. We were happy to hear that you enjoyed our breakfast; we have so many different options. We have offerings such as freshly baked Brooklyn Bagels, Belgian waffles, pancakes, build your own oatmeal, scrambled eggs, egg white and turkey sausage sandwiches, gluten and dairy free options along with the standard fare of danish, pastries, muffins, yogurts, coffee, teas and juice. We hope to see you again on your next trip to Long Island. Best Regards, Marc Soblick General Manager

"An excellent experience!"

5
14/12/2015

The Best Western Inn of Woodbury is an excellent choice for a stay in the Huntington area. Please consider it for both great value and great comfort. We were extremely pleased in all areas of service and comfort!

WoodburyGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Tom S., Thank you so much for the great comments. We love to hear from our guests and appreciate the feedback we receive. We try very hard to provide memorable experiences and we are glad to know we hit the mark. Happy Holidays! Marc Soblick General Manager

"Very Pleasant Stay"

5
11/12/2015

Staff more than helpful, Very clean room, comfortable, Walking distance to dining and shopping, ample safe parking, nice hot shower, very good breakfast, very recommended, would stay here again, enjoyed my stay.

"Value at a Price"

4
07/12/2015

Pros: Great staff, great location, pet friendly rooms, ample parking, basic breakfast with coffee available all day, hot showers on demand, overall good value. Cons: No frills value comes at a price - no microwave, cheap toilet paper, noisy in-room HVAC, cramped quarters. Notes: Toilets appear to be older, non-water conservation types; there may not be an elevator for 2nd floor rooms.

"Well deserved five stars"

5
28/11/2015

This motel used to be like thousands of other motels. Drab, stinky, noisy, and just generally a gloomy place. It has been three years sine I have stayed here and I have nothing but praise for what Best Western has done to the place right down to a staff that is suprofessional and keep up with the best of em. Room was clean, beds were brand new (had purchase tags on them), very big for two "double" beds. Fridge coffeemaker iron/ironing board, could have used a microwave. Super quiet and cozy and no more feeling of second-class place. Wonderful and accomodating staff. My son and I spent more time hanging out in room than we had imagined. good job all

"EXCELLENT IN EVERY WAY"

5
27/11/2015

My 2 sisters and I (along with our families) had to make the trip to Long Island due to a death in the family and I have to say that the Best Western was not only convenient but it was reasonable to stay here and it included breakfast! The entire staff from the front desk, to the cleaning staff, to the maintenance staff were all very pleasant. We will surely be staying here again! Thank you for everything!

"A wonderful time!!"

5
26/11/2015

We decided to stay at the Woodbury Inn because it is pet friendly. We live in Florida and didn't want to leave the dogs behind. However, we ended up finding a dog sitter. My wife and I still had a wonderful time. They have smoke free rooms with a nice balcony. There was a kitchenette and a living room suitable for a couple of people to visit. The location was excellent. I will be staying there again for the Thanksgiving holiday.

"BEST EXPERIENCE EVER!"

5
24/11/2015

Best Hotel experience ever! Great staff, great room, great breakfast. Very well- run...everything was perfect! Held a Birthday Party in the meeting room and it was great. Vernon helped set up and was very accomodating. Front Desk couldn't be nicer and the maids were very friendly!

"Great place"

4
18/11/2015

The best thing about this place is the breakfast and customer service!!! The best breakfast for a best western ever. Great staff - nice workout room with a big universal machine and cardio. They even served a free soup bar at night. Great location. Room was ok - I had a single room - bed was average at best, had couch and table, flat screen tv - mini fridge and coffee maker. Floor was squeaky and had some soft spots in room 255. Also all the outlets didn't work except for the one behind the couch. I let the front desk know when I left and I am sure they will fix it.

"Pleasant Business Days"

5
10/11/2015

During Business Days stay at Best western woodbury was very comfortable. They had all the required amenities at the right level from the start till the end. To summarize in one word if you are looking for hassle free stay then Best Western is the ideal choice

WoodburyNYGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Prasanna P, Thank you very much for the kind words. We are very happy to know that you had a great business trip staying at the Woodbury Inn. Through the Fall and Winter seasons, we serve our famous hot soup on Monday, Tuesday and Wednesday evenings. We hope to see you on your next trip to the area. Sincerely, Marc Soblick General Manager

"Still a Place to Stay!"

4
09/11/2015

The Best Western Woodbury Inn is close to several expressways and to many shops and restaurants. The staff is always friendly and helpful. It's my go-to place for Long Island! The continental breakfast is convenient if you're in a hurry.

WoodburyNYGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Mike G, We wanted to say thanks for the great review. The Best Western Woodbury Inn is indeed in a central location, nestled on the charming North Shore of Long Island but just close enough to the Long Island Expressway, making it convenient to travel. We are also surrounded by over 60 restaurants, boutiques and shoppes, so nothing is more than a few footsteps. We have shared your comments with team and appreciate your patronage. Thank you for your loyalty! Best Regards, Marc Soblick General Manager

"Amazing "

5
08/11/2015

Absolutely loved everything. Breakfast was amazing well above expectations I was thrilled. Rooms were nice nd clean. Staff was awesome. Parking lots lit and safe with cameras very comforting 24 hr surveillance. Friendly people and staff. Perfect all around. Will be back. Best hotel in area have found Love it love it

WoodburyNYGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Rachel F, We think you're amazing too! Thank you very much for the glowing review. We really make it our goal to provide the cleanest room and the friendliest service. We love breakfast as well and put much effort into creating a diverse offering. We offer some healthy options, a few gluten and dairy free choices, as well as the usual fare. Plus, we have freshly made NY bagels each and every morning and belgian waffles. We hope to see you again soon! Best Regards, Marc Soblick General Manager

"A Fairly Average Place to Stay"

3
08/11/2015

The hotel is an older property and could use some updating. We like the breakfast, because it is uncomplicated..It's usually a fairly quiet place, but comfortable enough to get a good nights sleep. Don't like the fact that pets are allowed.

WoodburyNYGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Hi Claudette G, Thank you for the feedback. We were sad to see that you thought us to be only 'average.' We try our very best to create a home-away-from-home feel for all our guests. Although we usually receive great responses, the constructive feedback is equally as important to us as it helps us grow as a team. We do appreciate your positive notes on the breakfast and for providing a good night's sleep. Our Inn is Pet Friendly, but only in 8 designated rooms. You will only receive a Pet Friendly room if that is requested. We hope you will give us another chance to impress in the future. All my best, Marc Soblick General Manager

"Great Hotel "

5
07/11/2015

This is my first time staying at a Best Western and I was so impressed with this hotel. Daniel was excellent and when we checked in he gave us complimentary bottles of water, told us to help ourselves to fresh baked cookies/coffee/drinks etc. Bed was very comfortable and the shower was excellent. Breakfast included was also really enjoyable. I absolutely would stay in this hotel again and will now look at BW hotels in the future!!

WoodburyNYGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Nikki S, We just wanted to say thank you for the excellent review of the Woodbury Inn. We loved your comments about the bed, shower and breakfast. We also shared your feedback with Daniel and congratulated him on another job well done. We hope to see you again on your next trip to Long Island. All my best, Marc Soblick General Manager

"A great experience!"

5
05/11/2015

My fiancé and I stayed at this hotel for my high school reunion. The room had a nice sized kitchenette with silverware and all of our food making needs. The bathroom had a huge bathtub. Perfect for taking nice relaxing baths. There was also plenty of room around the sink to put my makeup, toothbrush, and other toiletries. There was a couch in our bedroom so that I could invite a couple of people over to visit for a little bit. It has a desk to do homework or if you work from home. There was also a nice sized TV with cable. Last, but not least, the bed was amazing. I don't think my bed at home is as nice as the one that I slept on while staying at this hotel. They are environment friendly!!It was definitely a wonderful experience!

"good value"

4
04/11/2015

I very much enjoyed my second stay at BW Jericho Tpk. It is centrally located on Long Island, provides a free Continental breakfast and evening soup choice. I had a very pleasant stay. The room was more than adequate ; However There was no tub in the single room, my only disappointment .

"Everything is Excellent"

5
04/11/2015

I had a wonderful stay here. The staff is excellent, especially Rachel at the front desk. Her glowing smile makes you feel very welcome. The beds are superior quality. I slept very well. I loved the breakfast buffet. They had many delicious choices including some organic food. I will definitely stay here again!

"Nice "

4
03/11/2015

I enjoyed my stay here, the room was small but clean I would like to have had a microwave but it does have a fridge. I work very late so more convenient to just heat something up. I also would have preferred to have a bottom floor having to carry heavy suitcases up metal staircases was not appealing to me. It was not an option. The young gentleman checking me in was very polite and friendly, the older man helping him took my cards and copied them instead of handing them back or laying them down he just tossed them at me. I have a problem with that kind of customer service. I would much rather you not help if I am a bother to you. But overall, my only concern was my room. I was very happy with it once I dragged all my belongings into it.I would stay there again, it is close to the highway, food stores plenty of restaurants, gas,and convenient shops, Starbucks Coffee very close by! Huge plus!

"Oh and it looks like Daniel..."

5
02/11/2015

I have been commuting here back and forth for work for about a year now with my boyfriend and I have to say it is now our home away from home. Daniel, at the front desk, BY FAR, the best employee of the Best Western. He goes above and beyond to make you feel like you DESERVE to be there. I really hope that the company knows his worth because he literally is the exact definition of a hard working employee. Great job, Daniel.

"I like staying here"

5
02/11/2015

I just have to say I've stayed here about 100 nights in the last year for business. Yes that stinks for my life living in a hotel but the best western is our go to. Daniel at the front desk is great. Ash is new I think, but he has learned from the best and is awesome. Daniel thank you for making the bww our home away from home.

"Basketball Weekend "

4
02/11/2015

I stayed at the BW Woodbury Inn on 2 occasions last year during my oldest son's basketball season. Once in November, then again in February. We were satisfied with our accommodations. My youngest son had some problems with his Wi-Fi connection but the people at the front desk were very helpful getting him setup. The breakfast was satisfactory. We all found something to eat each morning. Rooms were clean and fully equipped. We will definitely stay there again next season.

"I was back on Long Island visiting family and friends."

5
02/11/2015

I found the service to be excellent. The room was clean and maid service was done every day. The location is excellent near the Northern Parkway and Long Island expressway. There were several nice restaurants in the area including a diner you could walk to. Overall a great value.

"Family Friendly"

4
02/11/2015

My wife and I have been using this hotel for years. Every year we travel to the area to meet up with family and friends. The rooms are consistently clean and well taken care of. The morning breakfast is perfect for our three kids. The front desk is always friendly and accomidating to our needs. We can always trust this hotel. Never any issues in the years we have been going. Thus, why we keep going back.

"lack of concern"

2
01/11/2015

I was happy but also unhappy The front desk employees were excellent as they could be. The cleaning staff was of question. The head of the cleaning staff stood out side our door yakking away on the phone outside the rooms smoking a cigarette while our room and the one next to it had put out signs saying we are resting do not disturb. The second morning we were awakened early the constant roar of the leaf blower early in the morning and not concerned that five doors had signs out requesting no noise. The room were not "fresh" especially after one couple below us were at breakfast. They were called to their room to a flood of bacteria laden toilet wasted flooding their room and being absorbed by their bags, luggage etc. Needless to say (perhaps) the bacteria laden bags and clothing were to be thrown out. After they returned to the front desk to ask for a refund and replacement of the damaged goods they were informed by the staff they had contacted the manager.....who did not respond to them. Later these folks discovered they wee being charged 200 more for a cleaning fee!!! The inaction of the manager to immediately respond to any of these issues was beyond any level of poor service especially since the young man had his medicines in one of the bags that was socked by the toilet soaked bacteria laden overflow. The poor man was a kidney transplant survivor and the medicine could have potentially contained bacteria's that would have made him sick. I hope he is not. And the employees each showed their distain for the very rules they offer to post outside the doors--a lack of respect for all customers who put your sign out asking for quiet. So what would it take to make the stay better was your question....cleaner rooms, better treatment of customers by the manager responding to a critical problem and more concern for the friendly respectful service people have come to expect. You should refund what was paid before these people all tell their credit card companies not to pay the bill. I do hope to hear back from you as to how each situation is to be handled before we stay again. Sincerely, Michael Graham

"This is a dump"

1
30/10/2015

Musty odor, became very sick from whatever was spewing from the filthy damp carpet. There are other nice places nearby so I would suggest you don't stay in this dirty hotel. The breakfast was not at all good, so we ate at the diner nearby

WoodburyNYGM, General Manager at BEST WESTERN Woodbury Inn, responded to this review
Dear Chockum, Thank you for the feedback. As the recipient of the Award of Excellence, our greatest priority is the experiences our guests have while they are with us. We try very hard to provide a home-away-from-home feeling and our goal is to offer the friendliest service and a clean, comfortable room. I am concerned by your comment about the carpeting as we shampoo our carpets on a short rotating schedule and all rooms are touched several times per year. We take great pride in being voted an 'Ultra Clean' hotel. I would very much welcome an opportunity to speak with you further about your experience. I can be reached at (516) 921-6900 ext 300. I look forward to hearing from you. All my best, Marc Soblick General Manager

"Fabulous Experience"

5
29/10/2015

One of the cleanest hotels I have been in, professional and courteous staff. Will definitely stay here again. There is a complimentary breakfast that is beyond belief, great variety and everything fresh. The dining area is very clean , the coffee nice and hot. Made for a great start to the day. I was pleasantly surprised.

"Visiting Daughter at USMMA Kings Point NY"

3
28/10/2015

Nice place to stay! Had a wonderful breakfast for our family! Pleasant people to deal with at the front desk. Would stay here another time when visiting! Nice and quiet area to stay for a good nights sleep.

"Very good customer service"

4
28/10/2015

I stay here a lot on business trips and the staff is very accommodating. The rooms are clean and have all the amenities I need, including Wi-Fi, TV, refrigerator and microwave (upon request). I especially like the complimentary breakfast selections. The location is very convenient to highways, and there are many dining and shopping options in the area.

"Good value great locaation"

4
28/10/2015

We have stayed there twice while visiting family. The office staff is very helpful and professional. One of the rooms we stayed in was a bit dated, but the the hotel is clean and comfortable. They also do a nice breakfast. I have no hesitation to stay there again.

"Welcome to Best Western Woodbury"

4
28/10/2015

I've had occasion to stay at the Woodbury Best Western three times in the past year. In every case after a long ride from mid-NYS, this was a most welcome sight to a weary traveler. Coming here is magnificent from the plentiful breakfast goodies to the most comfortable rooms. The staff makes one feel like you are "coming home."

"could do better"

3
28/10/2015

Nice place. Convenient to local places. Could do better by making a bigger breakfast room and changing toilets to newer ones. Hotel staff was very friendly so was the housekeepers. Beds were comfortable. Breakfast items were good and so was the internet connection.

"DOGS STAY WELCOME"

4
23/10/2015

This hotel location is very appreciated by my dogs. They are happy that they can sleep over while I'm able to visit my Dad who has been sick. Don't forget to bring pick up poop bag. The surrounding area is small for dog walking.

"Old & tired property needs a refresh"

2
21/10/2015

We had stayed at this hotel before, but in a different building and it was nice. This time, we were not so lucky and must have gotten the building that was not updated yet. Our first room was fine, until the TV stopped working. We called down to the front desk and the manager was less than excited about helping us. He complained that his maintenance crew is only available during the day. If the TV isn't working he can give us a new room. So we change rooms in order to get a working TV. Moved all of our stuff from one room to another and come to find out that this room has no working bathroom fan so by the time you are done with the shower, you have a sauna treatment too. The shower door is just standing inside of the frame - unattached. You can slide it over with great effort, but dare you mess a heavy glass object when you are wet- yeah no. The toilet was all jacked up too. Sit on it and it rocks forward. Oh Joy. We could not get the ancient airconditioner/heater unit to cooperate with us.. way too cold. The kicker was when my mother found a bug in her bed the last night. The ONLY saving grace of this hotel is the good location and the very nice breakfast that is included. Until the management does a better job updating and maintaining all the rooms, we will not be returning.

"Outstanding Hotel Clean Safe Like Home"

5
20/10/2015

You can not find a better place to stay in the Woodbury NY area. The staff is outstanding, the rooms are clean, the service is a Ten out of Ten! Book it Now! We looked around and have stayed at other places in the area, nothing is of better value. The breakfast in the morning was better than the many restaurants in the area.

"Great help at front desk!"

5
18/10/2015

Conveniently located. Plenty of available parking close to entrances. Good lighting at night = safe. Front desk personnel efficient, friendly and helpful with directions and dining suggestions. Good breakfast. A very good value.

"Don't even think of booking!"

1
16/10/2015

Not sure who wrote this as any more than a one star. Outside entrance, 1970 rooms, including the decoration, smells like 50 levels of fabreze, loud AC and even louder traffic. Dirty and scuffed up rooms! Horrible!!!!!!

"Very nice"

5
15/10/2015

We enjoyed our stay. It was a lovely room , clean , straight, No smoke residue . The staff was delightful. The included breakfast was GREAT!!! Nothing bad to say!! We would definitely stay here again if we are in the area.

"Party in Parking lot"

2
14/10/2015

Noise from the parking lot and other rooms kept me from having a full nights sleep. Called the front desk and they said other customers had already complained. Noise stopped 20 min later at 2:30AM. Last time

"Excellent !!"

5
13/10/2015

Enjoyed staying there.....Ben's Deli across the street! As well as a nice diner 1 minute away...If u come during the summer they have a pool. EZ Parking..... Rates not cheap but well worth the price....Very competitive... I like the fact that I can park right outside the door...Good breakfast....Free!! The bagels are great! I would recommend......

"Nice Hotel"

4
13/10/2015

The hotel has many amenities that are available. Breakfast was delicious! Check-in and check-out went fast and quickly. The overall room was nice and could be updated. This was the second time I stayed here and it was just as nice as the first.

"GREAT STAY AGAIN"

4
13/10/2015

I have been staying here for the past year. Overall the stay has been excellent. Over the course of a year a few hitches are bound to crop up. What sets this place apart is how quickly they are addressed. The one or two items were addressed to my satisfaction. I had stayed at the HI down the road, but after staying here, I will never go back there again. They didn't care about me so they lost a customer for life.

"Wedding on Long Island"

5
12/10/2015

We were on Long Island for our son's wedding and decided to stay at this Best Western. The employees were always courteous and friendly, always answered our questions respectfully and cordially. We were greeted with a smile even though we arrived at 1 a.m. to check in. They even loaned me a pair of scissors without hesitation when I needed one for a few minutes.. Everything went very well -- we couldn't be more pleased. Thank you . :-)

"Definitely Worth It!"

4
11/10/2015

This will be our go-to hotel when staying on Long Island. We have a lot of family in both Nassau & Suffolk Counties and the convenience of this location to major highways works for us but most importantly is the value they offer. Rates are reasonable and the place is kept extremely clean, front desk staff are friendly, efficient & helpful. The lobby/breakfast area (a little small) is nice & kept well stocked, offering both hot & cold items for breakfast and delicious coffee! Rooms are a little small but CLEAN and had great bedding/pillows! They were able to honor our request for a first floor room and loved that we could pull our car right up to the door. So if you are looking for a 5 star place keep looking, but if you want a great place to stay that is reasonably priced do not hesitate booking here!

"Great for business travel"

5
10/10/2015

Had to go to NY for family business. I also stayed here last year prior to a vacation out of the country. The hotel front desk persons are very pleasant & helpful. The hotel is older, but the room was excellent for my needs. Very clean. The continental breakfast is a plus- beverages available all day. There is also a computer in the lobby. Very helpful. Will definitely stay here again as necessary.

"Great Hotel"

4
10/10/2015

This hotel gives you an inn feeling in a nice little busy village. Great staff and clean hotel and grounds. Internet was a little slow but not bad. Hot breakfast was good. Loved the different types of waffle mixes.

"Review of Best Western, Woodbury, New York"

5
09/10/2015

It was excellent value for the price. The rooms are a tad small, because it's an older structure, but it has been renovated and is comfortable. The breakfast foods served were very good, with eggs, bacon, all sorts of bread, toast, bagels, muffins, waffle maker, coffee available all day long. The rooms were exceptionally clean and the staff helpful. I would stay there again.

"Adequate For Business Travel"

3
08/10/2015

Hotel was perfectly adequate for business travel. I don't need frills or fancy services, so this hotel fit the bill. Price was good. Room decor was dated, but clean. I'm not a fan of exterior entrances. Outdoor lighting was virtually non-existent near my room, and visibility was an issue after sundown. It was difficult to see to insert the door key, not to mention guest safety/security with the lack of light.

"Nice Stay - Very Nice People"

4
06/10/2015

This is a comfortable enough hotel with an interesting layout. I was able to check in around 1400 which I appreciated. The lobby is fairly spacious and they have coffee available all day. The juice machine is also turned on all day which is unusual. They offer cookies in the evening. There was lots of space in our room (we had a king with sofa) and everything was very quiet. I did ask to switch rooms (fortunately they had the kind I reserved available) as the room I was initially given didn't have a window; instead it had a sky light. I switched because I was worried about sun shining in on me in the morning before I was ready to get up! The room was clean, the carpet seemed newer and the bed slept well. I had no complaints about the room. There was also a microwave and good size refrigerator. The internet was super fast and stable. There was a sign in the lobby mentioning that the internet had been upgraded and boy was that right. I really enjoyed it. The door to our room was really squeaky and we got to listen to it sing every time we opened and closed the door - the hinges need oiled! Other than that, everything was nice and quiet. Breakfast was fine enough. They had all the items you would expect. There was scrambled eggs and scrambled eggs with cheese and diced ham. There was no other breakfast meat available. They did have cereal, yogurt, whole fruit, breads and several donut choices. You can see an extra effort is expended on breakfast.

"Always the first choice to stay in Woodbury area ls the Best Western Woodbury Inn!"

5
05/10/2015

Very convenient location to many places of interest only w/in 20 minutes! invited in-laws to stay - for which they truly enjoyed the room, pool, and the area of Glen Cove and also Former home of Theodore Roosevelt with museum, nature trails at 20 Sagamore Hill Rd, Oyster Bay, NY 11771. Wonderful time had by all!

"The Best Hotel In Town"

5
02/10/2015

I have nothing but good things to say about the Best Western Inn of Woodbury. The Service is very professional and all accommodations at hotel are great and definitively recommend this hotel to all for business or pleasure. I give this hotel 5 stars. The location is also good because there are plenty of good restaurants and other activities close to hotel that can be done along with close to all major parkways. This hotel is also great for hotel guests when it comes to wedding accommodations and plus they have a shuttle to the different catering halls in area for those special occasions .

"Weekend trip"

5
02/10/2015

I would definitely recommend, great location and price. Excellent service all around. Great pool, free breakfast and coffee all day. I left an item in my room, which was found promptly and being mailed.