Best Western Visalia Hotel, Visalia

I stay here once or twice a year. It's a clean quiet hotel which is exactly what I need. The staff is always friendly and the rooms are nice. I usually have my dogs with me. There is a pet fee but that is pretty common where pets are allowed. Overall a good place to stay at a decent price.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for taking the time to write the review, We really appreciate it and hope to see you again!

I am not sure why the service here is only mediocre at best but the rooms are clean, the location is good, and its quiet for being by an airport and freeway. I didn't have issues with the room, cleanliness, or ammenities with one exception. The internet here is not great, its pretty slow and likes to drop connection, I think this has to do with how busy it was and the type of equipment they are using. But if you have a 5G phone with hotspot then either AT&T or Verizon will net you full signal at the hotel (on Verizon I was getting over 600 Mbps). The real issue is service, its not great, okay at best. Breakfast was a mess, the waffle iron was not clean or prepped (I had to do that each morning), the bread was not fresh tasting, no English muffins, and cereal milk was only cool. The hot breakfast choices did not look super appetizing. The service staff though were really the low point. Check in was fast but they really just took my card and ID then handed me two keys and said "enjoy", no explanation of directions, amenities, or breakfast. And after having hiked all day they decided that 6:30pm to 8:30pm was a great time to use a power hammer to chip out old tile in the hallway. So yeah that was not great.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
I'm sorry about the inconveniences. We really appreciate you taking the time to make a review and we will address these issues. Hope to see you again !

We arrived late I booked a king suite, the room was large but when I went to pull out the sofa bed, there were big stains and the bed was broken stuck in the sofa. We were moved to another room and it too was dirty hand prints on the walls in the bathroom. This hotel is a good location but needs a good cleaning and upgrade for the price they charge!

Jamie Hansen, Owner at Best Western Visalia Hotel, responded to this review
Thank you for the comments regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

Traveled from Florida to Visalia for a All for wonderful wedding ! On Memorial Weekend, We ended up getting in a day early ! BW had a room clean and ready, and we didn't have to move rooms ! Great Hotel ! Clean perfect service ! Hot coffee and breakfast (free) This is why we Love BW

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for taking the time to make a review. We really appreciate it.

Great service! Room was clean and appears recently updated. Electric car charging was the reason we chose this hotel, and it worked great. Only thing missing and keeping this from a 5 star rating were outlets next to the bed. There didn't appear to be any restaurants nearby, but the hotel served a free delicious spaghetti dinner, which was a nice surprise. We'll definitely consider this hotel for our next trip to the area.

This hotel is convenient to the activity locations in Visalia, CA. Room was clean, quiet, and staff was very responsive to my needs. I would recommend this hotel to anyone who has business or pleasure in the area.

This Best Western Hotel is so outdated. There are very few outlets in the room. We had four people in our room all with phones, Apple watches, other electronics and there were not enough plugs to meet our needs. The room was from the 1980's. It wasn't updated at all. I had to go to the desk to get more tissues, toilet paper, and a wash cloth because housekeeping didn't check that when they cleaned the room from the last guest. The lobby looks updated from the early 2000's but the rest of the hotel is clearly from another era. Not a good one. I would never come back to this hotel again. Ever. It was that bad. Do yourself a favor and stay anywhere else is Visalia than here. There seemed to be a nice Wyndham hotel just next store that had me wishing we booked there.

Sequoia Gateway, Sales at Best Western Visalia Hotel, responded to this review
Thank you for your review. We apologize for any inconveniences that happened during your stay and hope to restore your confidence in us if given the chance. Your feedback has been shared with out hotel team to ensure nothing reoccurs. Have a great day! Jackie Front Office Manager

Easy on and off from the freeway. I knew to stay there as I have done so a few times. The facility is slightly off the highway so it is quiet. As always, clean room with everything in working order. The staff was pleasant, as is always the case.

Sequoia Gateway, Sales at Best Western Visalia Hotel, responded to this review
Thank you so much for the review! Hope to see you again!!!

The room smelled. Everything was disgusting including the food. I was afraid to touch anything. My daughters feet were black just from walking around in our room. You could feel the dirt on your feet. One of my pillows smelled like a dirty body. I could go on and on. My advice find a different hotel!

Sequoia Gateway, Sales at Best Western Visalia Hotel, responded to this review
Thank you so much for taking the time to make this review. We will definitely use your feedback and address these issues.

Front desk went out of their way to make me feel welcomed. Rooms were big and clean. Breakfast options were better than expected. Dinners also unexpected and will come back for. Checkout easy. Good experience.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for your review! Hope to see you again.

I can guarantee you will be able to have a good nights rest and feel safe at this establishment. The Visalia Best Western is very clean and inviting, they offer a very good continental breakfast and the staffing are very pleasant.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for your review!

The staff was extremely helpful and friendly. Margo was wonderful. The room was clean and well maintained. The breakfast had a large selection of items to choose from and was well stocked. The evening meals were a welcome surprise and greatly appreciated

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for your review. It was a pleasure meeting you and I will let Margo know.

We had a lovely experience here, the lady that booked us in gave us a suite as she was amazed we had come from Spain. The room was lovely with a small balcony. My only complaint is that eventhough its double glazed you hear the traffic through the night. Breakfast was ok

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for your reiew. It was a pleasure to meet you both!!! Hope we get to see you again. Penny

Our supposed handicap ADA room did not meet ADA standards. There was no shower chair and no shower extension. The beds were not ADA compliant and were as hard as rock. The AC unit worked for fifteen minutes then stopped. There is not enough room to use a wheelchair effectively. The ironing board was broken. There are no USB charging stations in this room. Road crew kept slamming doors for over an hour from two to three pm. Overall awful experience!

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for staying with us.

We stayed here three nights over Labor Day. It's very convenient to the freeway (and regional airport) and a straight shot into downtown Visalia. The staff were quite helpful. The breakfast area is smallish but adequate. There is pool which we didn't use. Pet friendly.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for the review. We hope to see you again soon!

Where to begin? Dirty, bugs, unkept. I spent a week hiking in SEKI. After my trip I wanted to reward myself with a hot tub soak. Fortunately for me, the Best Western in Viselia has a whirlpool suite. The room was very large and well appointed, the price for the room (almost triple a typical Viselia room) would have been worth it if it was clean and maintained, but was in need of attention. It was clear that someone threw red sticky juice EVERYWHERE. The paint was stained and most light colored surfaces were wiped down, but any dark surface was still covered in red sticky goo. It was even on the ceiling. There was an infestation of bugs (not sure what they were) but they were even in the ice machine. They were fast, and I did grab a few pictures. The whirpool was functional and I did get my soak, but the hotel's maintenance person needs to learn how to calk and mount hardware. The bed looked ok at first, but i noticed greasy headprints on the headboard that should have been wiped down, and the next morning as I was checking to make sure I didn't leave anything I noticed a few yellow crusty spots on the sheet (the side I didn't sleep on) As far as the rest of the facility, the lobby was clean, staff was nice, breakfast area was clean and stocked sufficiently (for COVID times). Some other things need attention. In my hall as you exited the elevator, the maintenance or maid room in the hall had missing handles and locks, just a black hole, even poorly painted M in place of a room number. I did mention this to staff upon checkout, but was too tired to fight or be moved when I started to notice these things.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
We are soo sorry about your experience. We are taking in consideration and addressing your review. We hope to see you again so we can show you a better overall experience. Thank you so much for taking the time to leave your reviews. Penny

Checking in was simple. The staff was really nice. Breakfast tasted similar to pre-covid. We loved our bed but felt the rooms need to be remodeled. Even if housekeeping cleans the room, the furniture is old and the carpet really needs to be changed out.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time to share your experience in regards to your recent stay at the Visalia Best Western, we truly value your opinion and we are so happy that you stayed with us :)

I've stayed quite a few times they have great semi truck parking for guest only and the rooms are very clean. The staff is always friendly and will remember you after a few stays. They have a few different breakfast options and have food at night. It's in a good area right off the main road.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much,

Extremely helpful and friendly staff. Went out of their way to meet our needs. When asked for directions, they happily printed directions for us. Were always professional and polite. They even provided small dinners at night for those of us

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
We truly enjoyed having you as our guest, thank you so much for your kind words. Thank you

Friendly staff but cold breakfast and a television that didn't work - fixed by hotel staff member but then unable to operate once it was turned off and then back on again. Good location next to airport and freeways.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review we truly appreciate this, so sorry about the breakfast we will try harder, and so sorry tv issues. Once again thank you.

Stayed for 4 nights and ended up in 2 different rooms. The suite balcony room overlooking the parking lot was very private and surprisingly quiet (apart from the highway traffic - but not much you can do about that). The suite was large and comfortable. The A/C wasn't loud and annoying. Only issue was the ice-machine. There's only 1 on the ground floor. Not a huge deal, but if there were ones on each level it would be a plus. The staff was extremely polite, friendly and helpful. Breakfast was typical continental. The staff did a great job at keeping everything available. Overall a great experience and I would recommend it anyone visiting the area and/or the Sequoia Natl Forest. It's about an hour and half to the Sequoia and Kings Canyons entrances, but the ride is spectacular.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much!!

The staff was very friendly and efficient. I traveled with my dog and they were very friendly with him. The room was very clean as well as the hotel in general. There were no loud rowdy guests and I slept very well. The bed was amazingly comfortable. The overall experience was great. I would stay at this hotel again.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for staying with us!! :)

Average room. Comfortable bed. Large TV. Great hot fresh breakfast. Scrambled eggs, bacon and potatoes. Juice, banana yougurt. Little slow Internet Very friendly staff. I didn't like that the bathroom door doesn't stay open. When I go to the bathroom at night turning the light on makes it too bright.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Dear Guest Thank you for taking time out of your day to write a review about your recent stay with us.

We will NOT stay here again. BW Visalia overcharged us and refused to change the charges. We reserved a room, but had to change the date due to Corona Virus pandemic. By telephone, we changed the date, and the telephone reservation representative at BW confirmed that the Military/Government rate remained the same. We also verified the "Pet Fee." However, when we arrived, the Visalia Hotel desk clerk handed me a slip with a higher rate, which I questioned, showing her the confirmation on my computer at the lower rate. Neither she nor her supervisor, nor the Hotel Manager would budge, so I paid both the higher rate and the higher pet fee! After arriving home, I emailed both the Visalia Hotel Manager and BW national with screen shots of the confirmation and of the Visalia web site showing the lower Military/Government rate for the date we stayed. All my emails to the owner and to BW national headquarters remain unanswered! I DO NOT RECOMMEND this hotel! We will never stay here again--nor at any other facility owned or operated by the same people.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Stayed here because of evacuation from fire. Quite expensive by Visalia standards. Rooms are ok but have stained carpet. Pretty rough clientele with lots of people sitting around the parking lot smoking. Exterior doors have key cards, but the doors were propped open with trash. Very limited parking. Last summer I stayed in a variety of Best Westerns in the Nevada, Idaho and Montana. They were all Best Western Plus and were much, much better than the Visalia hotel.

Loni Saldana, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

Moved rooms several times cause of issues in each one of them.....charged for having guest over, about$100 on top of my bill cleanliness was horrible like the rooms never got moped or vacuumed not satisfied

Loni S, Manager at Best Western Visalia Hotel, responded to this review
Dear Guest, Thank you for taking the time to write a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

overpriced for what you get ceiling lights had live bugs in them, dusty remote and phone, room look outdated the television were outdated, staff was unprofessional did not have good customer service, we had to come down twice to have our keys activated because the front deak activated the wrong room and on another the front desk deactivated our keys, the hotel is in the outskirts of visalia not nearby anything would recommend staying somewhere else where the hotel appreciates your business it felt like we were asking the staff there for a favor rather than they were serving us

Loni S, Manager at Best Western Visalia Hotel, responded to this review
I am so sorry to hear your experience was not pleasant, please know we truly want every guest to enjoy their stay. I would love to have opportunity to serve you and show that we do care. Please contact me directly so that I may make accommodation for your stay. I do hope to hear back. Please know your opinion is extremely important to us. Thank you for sharing and thank you for taking the time to write a review.

All the staff were very friendly and helpful from front desk, breakfast and housekeeping! The rooms were clean and spacious. The breakfast was good. Great location right next to a park with a pond and easy access to freeway. Also pet friendly.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Just a GREAT BIG THANK YOU :) You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5596513700. Thank you again, We appreciate your loyalty to our brand.

Great Staff, excellent service and very friendly and helpful!! THANK YOU LONI for making dinner for my husband while he is working out there! We will definitely recommend this hotel. Also, all the staff were great to and pleasant.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time to write a review, so happy to help any time :) Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5596513700. Thank you again!! We appreciate your loyalty to our brand.

Went very well and will be back again. With the group rate that we are getting, it is really a bargain for me to stay here and besides all the arminities that you are providing is like dressing on the cake.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review for our little Best Western Hotel. :) Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5596513700. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

Clean and spacious room, friendly staff, good selection of breakfast food, only thing is if you are going to use the pull out couch make sure to ask for blankets and pillows they are not in the room already for it.

The most important thing in regards my stay at this hotel is it was clean. As far as other issues: The first three days I was there the elevator didn't work and neither did my room key. There were several times I responded to the front desk and was never greeted by anyone. One time I had to wait approximately five minutes before I saw anyone or anyone would even acknowledge me. Not acceptable. The breakfast they provided was "ok", nothing to brag about. Scrambled eggs were runny, bacon over done, and sausage could have been cooked a little longer. The potatoes were tasty and so was the gravy. If you were there more than two days it was the same food minus either the bacon or sausage. Not much of a variety from day to day.

My husband and I were getting away for the Thanksgiving holiday, and have stayed in the Visalia Hotel before. The staff is very friendly and helpful. The rooms are always clean, and breakfast is ready at 6:00am.

One night stay while attending an event. Hotel was clean and relatively quiet. Everything worked well. Full breakfast was yummy and hot. Check out was speedy and courteous. I think this place will be on our list for a return visit in the future.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Best continental breakfast with many hot food items and so many choices. Good clean room for breakfast area. Very clean, nice room, comfy beds and honored our desire to be in close walking distance from the parking lot.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to review our little Best Western. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Was charged a full rate an was provided with no discount even after asking for CDL drivers and AAA discounts which I have both. I had used my credit card to hold the rooms but explained I would pay cash at check out to avoid charges on my card an asked to have a note on my file explaining so. Hotel staff charged my card before I had ever asked to check out , 3 hours before my actual check out time. When I came to check out an to pay cash for the rooms the hotel staff an manager Ms. Loni told me that the charges may or may not go back on my card in about two weeks even though I did pay cash. The hotel manager was very rude an unpleasant. The rooms had a fowl odor an the towels felt disgusting making a shower after a long day of driving and working questionable.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review about your stay. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Once again thank you for your feedback and my apologize.

Everything was fine in our big, quiet room, except that water pressure was somewhat low in the shower. Cleanliness everywhere was great. The breakfast area was small but the food was fresh and tasty, while the service was great.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. So sorry about the water pressure we will look into this, Once again thank you.

This was a nice, clean Best Western at the edge of town. The pet fee was a little high, but they were a little less restrictive than some others. Pet rooms are on the second floor, but there is an elevator.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Please know you are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

Breakfast was a plus. The rooms were decent and the service was nice but the hotel needed better ventilation at the time of our stay. I'm not sure if it was due to maintenance at the time. But we had to purchase a fan.

The staff is always amazing. The rates and military discounts are a plus. Whenever we go to visalia we always stay here. The rooms are very nice, clean and cool for you when you come in, because it seems to always be hot when we visit Visalia..lol

The price is what attracted me, however the service was a 4 star experience. I would choose this particular Best Western every chance I have to go to area, which is about once a month. I slept well. I had an awesome breakfast. It was perfect!

I recommend this hotel 100% Breakfast is awesome and lots of options. Rooms are clean and beds are comfortable and showers clean and great water flow. Microwave and fridge were clean and worked well too Pet Friendly sets them above the rest

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time to write a review about you recent stay with us at Visalia's Best Western. So pleased to know you enjoyed your time with us.. Looking forward to having you stay again.

We were here on route to Sequoia and this is a really good option as it puts you around an hour and a half from the park. Nice newly updated and very nice calming color scheme. Breakfast was fantastic and especially the woman who tends the breakfast was AWESOME! While we were enjoying our breakfast we saw someone who was confused by the waffle maker and she jumped in and ended up making waffles for both of them. EXCELLENT service! And it wasn't like a, here let ME do it kinda thing. It was "Do you want me to make you one? Do you want one?" She was sugar sweet about it. Wouldn't stay anywhere else in Visalia

We stayed at the hotel with our baseball team. The room was big, the bed was very comfortable. The staff was incredible. They took care of anything we needed, including getting our uniforms cleaned. I would recommend staying here anytime you are in the area.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Truly, Thank you so much for taking time to write a review for our little Best Western, so wonderful to know you enjoyed your stay with us.

We enjoyed our stay at the Best western. Prices per night were reasonable price. Not too expensive. It was very clean, good breakfast and the staff was very polite. And i was able to get some sleep. Wasn't noisy at all.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for staying with us, so nice to know you enjoyed your stay. Truly thank you for taking time out of your day to write a review.

We stayed at the Best Western Visalia on our way to Oregon last week. We arrived very late that night and we were all exhausted. Happily, we found the staff very friendly and organized. They got us into our rooms quickly, and the rooms were very clean, thank goodness! The next morning we enjoyed the included breakfast, and went on our way rested and ready for the long drive ahead.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Dear Great Experience! Thank you so much for taking time to write a review, wonderful to know you enjoyed your stay with us.

This hotel is 45 minutes away from Sequoia National Park. Very easy drive to get to the park. The room was big and comfortable. The breakfast area is a little small, but we found seating both mornings.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for staying with us and thank you for making the time to write a review,

Based here for Sequoia/Kings- hard to get lodging closer- cute town and lots of dining options in the San Joaquin Valley- you will be driving no matter what. Hotel was clean, breakfast was good and we could take fruit or hardboiled eggs for snacks. If you can't get lodging closer to Kings then this worked well.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for taking the time out of your day to write a review for our charming little Best Western Visalia Hotel. Your business is truly appreciate, we look forward to having you stay with us again. Loni Jo

This hotel is fresh and clean. The staff was friendly and helpful. The manager Lani was very personable and accommodating. My wife and I truly enjoyed our stay and highly recommend this hotel and plan to stay there again.

If this property was a rehab I didnt see it . The staff was great very friendly well informed . I have worked in the Hotel industry and I know great when I see it . the room was above avg. the control were at the right level .

We stayed in the hotel on our trip from Yosemite National Park to Sequoia National Park. In the hotel, everything was just perfect. Fast check-in and check-out, the very big room and very good breakfast.

Beware that hallways are not air conditioned and are ridiculously hot, bring your own body hair essentials as we had 3 conditioners in our room. Bath towels are barely child size and thin. Hair dryer broken. Internet horribly slow. Had to clean our breakfast table prior to setting down.

We stayed here just after Easter as part of a week long road trip, where we stayed at three different Best Westerns. This hotel easy to find right off the freeway, clean and well maintained. Beds were very good, rooms were clean. We had booked a family suite which became unavailable due to construction in the hotel so we were given a king suite and a king bedroom instead for the same cost, so great customer service for the girls working the desk, I really appreciated their friendliness as well as their professionalism. Hotel interior was about 80-85 degrees depending on whether you were in the lobby/upper floors. I'm not sure why it was so warm, as it was 60-75 outside. It was near unbearable. Rooms had air con so we could adjust the temp at least in there. I asked at the front desk and they said it's just always hot in the hallways and lobby. As it's under construction, I highly recommend they fix this. There's no point in showering in the am, if you're going to leave breakfast hot and sweaty. Breakfast was sparse. I went up and down from our room to the car three times in an hour and the food was never entirely replenished. Bacon was low quality and my daughter said the eggs didn't taste right. That said they had plenty of other options, it was true to brand- meat, potatoes, waffles, eggs plus breads for toast, cereals, juices. We've had better best western breakfasts. There were people moving in and out cleaning things, but I never saw the bacon replenished even though it was near empty when we got there. They did have a large tour group move through an hour before we arrived, but having known that in advance, I thought a better effort could have been made to replenish the food. The coffee was very good though. This hotel is about a 1.5 hours from the Sequoia's southern most entrance. Having driven North from the Southbay and continuing north, and driving through the park, I realize now we should have just stayed in Fresno after driving through the park, rather than doubling back before continuing on to Yosemite.

I had to call my daughter from out of town to help me with the 3 flights of stairs I'm a cripple the elevator went out on the second day of my stay. The place was way too hot spa was out. I could have used it because I was so sore climbing up and down the stairs. I have had back surgery and knee surgery. They would'bt credit any amount on my stay because it's a Franchise!

We checked in to this hotel without a reservation. Got a good discount because it was late. Wayne at the front desk was trying to resolve something with a merchant service and had been on the phone for over an hour when we walked up. He apologized for having to be on the phone but got us checked in. He was very professional. The room was very comfortable and squeaky clean

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Dear Great Stay, Thank you for taking time out of you day to write a review. Wonderful to know you enjoyed your stay with us at Best Western.

Woke up in the bed after sleeping like a baby. Homely warm breakfast and fun staff that enjoy their workplace. Had fun with my friends and an excellent stay over all. Comfortable beds and spacious rooms. Right next to the freeway so it's easy to get anywhere.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you Fantastic Sleep and Morning, for taking the time to write a review about your stay with us at Best Western Visalia Hotel, we truly Appreciate you're wonderful review and your business. Hope to see you soon. Once again Thank you Loni Jo

The Best Western was a better value than other hotels close by. Typical Best Western amenities and pet friendly. Convenient location close to convention center and downtown. We were visiting for an event at the convention center and it was only a few minute drive.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

Overall, it is an OK experience. Here are the positives and negatives: Positives: - Spacious room Negatives: - Noise level in the morning (starting 7-8am) is unbelievably bad, could be my experience only - When I first got in the room and about to go to be, I saw pubic hair and some long hair on the pillows. Although looks clean overall, it is not encouraging at all to see that

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review, truly sorry your stay was not a pleasant one, please know the issues you have mention will be addressed. Once again I want to thank you for sharing. Truly hope you will give us the opportunity to make your entire stay positive.

This hotel is in dire need of real maintenance and upgrades in their rooms. From towel bars falling off the wall, to toilets running after the flush and overall they need to make sure everything in the rooms are in good working order and not falling apart. The chain in the toilet tank actually broke and had to call down to get it fixed. When we wanted to print our boarding passes the printer next to their computer was extremely low on ink with no new cartridge available from the desk to replace the depleted one so we couldn't print our passes. As far as the ?Business Center? where you should be able to use their computer with a little privacy as a hotel guest, it is located across from the check in counter with basically no privacy. The bed pillows are small and uncomfortable and should all be replaced in my opinion. The clock radios are not set with correct time and don't have a clear way to do so and even one of the employees I asked didn't know how to set them. Lastly we requested a wake up call at 6 am and didn't get it until about 12 minutes after 6! We probably won't be back.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review, truly sorry your stay was not a pleasant one, please know the issues you have mention will be addressed. Once again I want to thank you for sharing.

Clean hotel next to a park. was in town for work for two months and the only issue I had was parking was a bit of a problem because the hotel was very busy. Occasionally one or two guests would be noisy but most of the time the place was quiet.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review for out Best Western. Your opinion is truly valued! Once again thank you so much Hope to see you again soon. Loni Jo

The suite was nice and spacious, overall very relaxing, suitable for hosting Hospitality during conference stay. Breakfast was Healthy and enjoyable, fresh and Hot. The staff was friendly, and very helpful, she even signed me up for to be an rewards member and explained how the rewards program works to benefit me and my family stays at this hotel everywhere!

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time out of your day to write a review for out Best Western, We are very pleased to know you enjoyed your stay with us. Best Western rewards are amazing, you will love it. Once again thank you Loni Jo

We stopped here on our way to Southern California. The front desk clerk..Jameson was the best thing about this place. He was patient, friendly and very accommodating. The room (118) was roomy but in need of an update...carpets stained. The room was next to ice maker and the breakfast room which I thought would be very noisy. We didn't hear a thing! Very restful sleep. We were informed that a tour group was checking in later in the evening and they liked to drink in the breakfast room...that did not happen which was good. The only draw back to this group was that they ate most of the offerings at breakfast by the time we got to breakfast at 8 a.m. I would have thought the hotel would have planned ahead for this large group coming in. There are no restaurants close by to this hotel... don't think we will stay again. Again, Jameson was great!!

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to review out Best Western. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will reconsider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 5596513700. Loni Jo

Stayed here for one night and we (traveling with my wife) were delighted with the stay. Friendly staff and nice complimentary breakfast. The room was very comfortable and clean. All at a very reasonable price. I would certainly chose this place again.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time out of your day to write a review for out small and charming Best Western, So extremely delighted to know your enjoyed your stay with us. Hope to see you again Loni Jo

Checking in & out was a breeze. Hotel seemed quiet which is always nice. Elevator floor was dirty. Room was bigger than expected and didn't know it had a fire place but was disappointed that it didn't work. It would be more romantic if the fireplace was in the same room as hot tub. Hot tub seemed fairly new and was very much enjoyed. Only complaint is that attention to cleanliness needs to be a bit finer. Chocolate splatter on ceiling above bed, nail polish (I'm hoping) splattered on bathroom baseboard, entire suit needed a dusting. Balcony was really nice as well but could had used a sweeping. Staff was friendly. Has a pool outside but didn't get a chance to use. Overall satisfied as this trip was a gift to relax and that I did.

This Best Western is a great choice when needing a hotel in Visalia. The staff is accommodating, the rooms are very clean and nicely furnished, and decent breakfast options are offered. It has the same, if not better, value as some of the higher priced options in Visalia that we have tried. We come into Visalia to visit family, and always stay here.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for making time to write a review! Can't wait until your next visit, again thank you Loni Jo

We needed a couple of nights near Kings Canyon and Sequoia National Parks as our trip to Yosemite fell through due to the fires - this place was the only one we could find last minute. So with no expectations, we visited. We had two rooms for 2 families of four. Rooms were comfortable and clean. The pool was enjoyed by the kids after long days of sightseeing and it was open till 9pm which was great. They have a laundry which I was able to use and the staff gave me their own detergent because I did not have any of my own. They were helpful with any requests or queries we had. Both families had a good stay here.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time out of your day to write a review about our Best Western. We are so pleased to know you and your family enjoyed there stay with us, happy to be a small part of your vacation. Once again thank you Loni Jo GM

My new go to hotel is the Best Western chain. Their hotels do not disappoint. This hotel is in Visalia - off of exit 102. Main Street is by exit 107 a so you'll have to drive or Uber - but it's worth it. We stayed during our visit is to Sequoia and King's Canyon. The staff was friendly and helpful. The morning breakfast was on point - even my son who is highly allergic to nuts, enjoyed a safe a nutritious breakfast. 3 adults and one 11 ur old stayed in a king bedroom suite - living room, sofa bed and rollaway. It was perfect. The drive into the parks was about 45 minutes - Sequoia had construction and that slowed us down a bit. Glad we stayed in Visalia though - the cities closer to the parks are tiny - a lot more options in Visalia - in terms of restaurants, food delivery, etc. Additional hotel perk included an onsite washer / dryer. We stayed for 3 nights - did all laundry before checking out. It was perfect!

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time to write a review for our little charming Best Western Visalia Hotel, So wonderful to know that you enjoyed your stay with us. Fantastic to be your new go to hotel :) can't wait to see you all again. Once again thank you so much. Loni Jo

Great place to stay to tour Sequoias and other Parks. Found staff to be friendly and helpful. Hotel was convenient to Sequoia and King's Canyon. Rooms were clean and pleasant. Hotel seemed newer. Would stay there again.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for writing a review about your stay here with us at Best Western Visalia Hotel. Sequoias are such an amazing place to visit. Thank you again Loni Jo

We needed to a place to stay so we can drive easily to both Sequoia & King's Canyon NP. The hotel itself is located a little off from most things. It is about a 10 min drive to get to supermarkets, Walmart, or to the downtown. (There is nothing by the hotel besides an Arco gas station). It's an hour drive to both Foothill visitor center, or north directly to Kings Canyon Visitor center. So the hotel was good staging area. The hotel was clean, and from the pictures looks great. However, we had severely outdated rooms, and a shower head that had minimal water pressure. Although we did have a refrigerator in the room which was nice. We didn't eat or drink at the hotel, so I cannot offer info. on those amenities. They did have an adequate fitness center, as if hiking 5-7 hours wasn't enough. It did its job.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for staying with us, and thank you for taking the time to write a review. Your opinion is what matters most, getting to see our hotel for your perspective is truly important so that we may improve. Once again thank, you we hope to see you again soon Loni Jo.

We had a reservation for 2 night: 1 we were about to pay and the 2d was a reward night. Reception completely messed up with this free night. One lady at checking didn't fill in the papers in a right way and the other lady at checkout couldn't fix it for 40 min. We woke up early to go to the national park and instead of this we were just waiting, and our kids were so tired of this waiting so they got crazy. We got into all traffic jams at the entrance to the park and in general it was a disappointing experience. Finally lady charged us for 2 nights and refunded one. In general the cleanness of the hotel is fine, but the carpet in the room was extremely dirty. My little one walked bare feet and they got almost black. They I walked in white socks and they turned greyish-black in a few minutes. There were not enough tables for breakfast, people were waiting in line to get a table. The air conditioner in the room was noisy. You can also hear very well your neighbours from upstairs walking. Pillows are too thick, not comfortable to sleep, I ended up using a towel instead of a pillow.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time out of your day to write a review, sharing your experience with us will help us grow. On behalf of our entire team we absolutely cannot begin to apologize enough for the inconvenience there is no excuse for the mistake, please know that this has been addressed once again our sincerest apologies . I truly hope that you will consider giving us a second opportunity, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If I can provide any assistance, please don't hesitate to contact me directly at 5596513700. Loni Jo

We needed to a place to stay so we can drive easily to both Sequoia & King's Canyon NP. The hotel itself is located at the edge of Visalia. It is about a 10 min drive to get to supermarkets, Walmart, or to the downtown. (There is nothing by the hotel besides an Arco.) It's an hour drive to both Foothill visitor center, or north directly to Kings Canyon Visitor center. So the hotel was good staging area. The hotel was clean, but you can tell it was not done being renovated. We were on the 5th floor with severely outdated rooms, and a shower head that had minimal water pressure. We didn't eat or drink here so I cannot offer info. They did have an adequate fitness center, as if hiking 5-7 hours wasn't enough. It did its job.

This hotel is an ideal base for visiting the redwood national parks - the Sequoia and Kings Canyon National Parks. You could also visit Yosemite at a stretch. It is a cheaper option than using the hotels nearer the parks.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for finding time to write a review for our charming Best Western we truly value your opinion. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Loni Jo

Stayed one night. The hotel is in desperate need of refurbishment. It had a off-putting smell. I did not feel that our room was as clean as it should be. Do not get ice without looking inside the chute- GROSS. I would never stay at this property again and would not recommend it.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Dear Hard pass, My sincerest apologies, but I so want to thank you By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Once again I am sorry. Loni Jo

The room was very clean as if appeared to have been recently remodeled. The bed was comfortable as I experienced no back pain which is unusual for me. The breakfast was plentiful with a large selection of protein and carbs. Area was very clean. The internet was a good connection and I rarely lost service in 7 days. Much better than my previous hotel in Visalia. The staff was very friendly and caring. They helped me with a scheduling conflict I had which relieved stress for me. My only somewhat unpleasant experience was the noise that came through the door of the connecting room. I wished I had some weather stripping to seal edges and minimize the noise. At one point, the

Lonijo, General Manager at Best Western Visalia Hotel, responded to this review
Dear Comfortable Clean, Thank you for taking time out of your day to write a review for our charming little Best Western we are very proud of the new renovations, pleased to know we we're able to help with you scheduling conflict. We will definitely redo the stripping in connection rooms thank you for letting us know. We truly hope to see you soon. Once again thank you.

We stayed only a night and found the check in staff friendly and helpful. Our room happened to be on the first floor and near the lobby bathrooms. Thankfully, with the AC running all night we heard nothing. We also didn't hear the highway or train or airplanes that were all within sight. The room was spacious and although I didn't like the floor plan it was good for our needs. Our son slept on the sofa bed and it was almost awful. It was old and the springs would poke him in the back. The beds were new and comfortable enough. The towels were tiny and they only gave us 2 so we asked for more. The pool was nice and the hot tub was SO HOT! We would stay here again for a night but not more than a night.

Lonijo, General Manager at Best Western Visalia Hotel, responded to this review
Dear Clean & Convenient, Thank you for taking the time to write a review. We truly appreciate you giving us the opportunity to serve you and your family. Each of our suites have different floor plans make sure to request a different room on your next stay. So sorry about the sofa bed we will be ordering new mattresses for them soon. Once again thank you for choosing Best Western for you travel. Truly Loni Jo.

Good value and service and easy access from freeway and town Limited parking is challengine but there is overflow area. Close to golf and airport. Convention center is about 5 miles from the hotel on Hwy 198

We stayed at this hotel for our 2-day visit to Kings Canyon & Sequoia. A great location for traveling to and from the parks. The room, particularly the carpeting in the room, appeared a little aged, and the a/c a bit noisy at night, but was overall comfortable and acceptable. Our room wasn't cleaned the day after our arrival. Not sure why it wasn't done, but it was late evening when we returned to our room, and considering that we were checking out the next morning, it wasn't a big deal. Desk clerk and breakfast room staff were very friendly and helpful. We would probably stay here again.

Bed was exceptional. Staff was attentive, professional, and caring. Night staff even delivered ice to my second floor room when I called abt location of ice machine. Turns out, second floor doesn't have an ice machine. This BW has front door access only—which is a great safety feature. Safety wasn't an issue here, however, as the location was excellent. Truly enjoyed my stay at this Best Western.

Lonijo, General Manager at Best Western Visalia Hotel, responded to this review
Dear Safe and Sound, Thank you for staying with us here at Visalia's Best Western we truly enjoyed having the opportunity to serve you. Hope to see you again soon. once again Thank you so much, truly.

I booked this on a whim when a road trip of mine changed directions. It is next to a highway and an airport. Which is very convenient, but not a relaxing environment. I was on a leisure trip. This seems like a great property for business people. The property was clean with a great staff. The breakfast was above average. Does have an outer dirt parking lot for big rigs and if towing. Has outside noise, but didnt hear it in the room. There is a very nice park 1/4 mile away, you pass it driving in. I suggest get take out and eat there, if desired (on your drive in). I struggled finding a restaurant within 3 miles. I was happy with my stay.

Staff was very friendly and accommodating , room was very clean nice to see that some hotels still actually care about cleanliness will deff recommend for future stays. Breakfast selection was also great

I stayed there with a friend while in town visiting family. I would definitely recommend this hotel to others looking for a place to stay. The front desk staff were friendly, the breakfast was good with a variety of choices, the rooms were very clean and the housekeepers on top of it when asked for towels or anything.

I love this place staff was very helpful and friendly . Rooms were very clean and stocked . Breakfast was the best there were many different choices . This place is well worth the price . Pool and jacuzzi was great as well

BW Visalia is an excellent facility. Interior of property has been totally renovated. Outside in really good shape Nice gardens. Hotel staff are friendly and caring. Breakfast was excellent Lots of choices. This property is excellent value for the dollar.

Lonijo, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time out of your day to write a review for are charming Best Western we are so please to know you enjoyed your stay with us.

Interior and exterior are beautiful! Staff was so friendly. Rooms were cozy and honestly one of the most comfortable hotel beds I've ever slept in. Definitely the nicest Best Western I've seen. Wil definitely recommend to friends who visit the area.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Truly, thank you for taking the time to write a review for are charming Best Western Hotel. Thank you just doesn't seem like enough, please know you kind words are really appreciate, we hope to see you again soon!

My husband had a ball tournament in Visalia and we wanted someplace close to the ball field to stay. This was it! We could have walked from the hotel to the field. Room was clean, well appointed with modern furnishings and fixtures. We had both a refrigerator and a microwave. Bed was comfortable, with a desk and chair with ottoman. Relatively quiet, weekend, two nite stay. Where they lost me was with the complimentary breakfast. First day coffee was weak and cool, otherwise adequate selection. The next day the selection of food was widely narrowed, no yogurt or breakfast mea. Coffee was warm and more flavorful the second day. Staff was welcoming, personable and helpful.

We stay at many hotels. They don't have to be fancy but they need to be clean. Although the staff was great we walked into the room. The bathroom smelled really bad not sure what the small was and they use fabric shower curtain. The shower curtains must be laundered. It was moldy and smelled bad. Grossed me out. Also the guest towels had a long strand of hair that just made me gross out. I know this happens but these are small details that make a difference.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
I am so sorry that you found our hotel to be inadequate to your needs, please know that your feedback is extremely valuable, Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, don't hesitate to contact me directly at 559-651-3700

After a long drive we found this great newly remodeled hotel. We were immediately greeted and made to feel welcomed. Walking into our room it was clean and new. The staff helped us with finding a place to eat after a long day on the road,. I would stay here again.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review for are property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you once again Loni Jo

This hotel is about three hours from the coast and two from the mountains. It is a great place to recharge, relax and repack. Downtown Visalia with several restaurants is just a 5 minute drive due east. I came home from my last road trip without feeling worn out thanks to this hotel.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for taking the time out of your day to write a review, we truly appreciate and value your opinion. We all hope to see you again when you need to recharge :) Once again thank you sincerely Loni

we have stayed here before under another chain name, it is clean and friendly, breakfast was ready ay 0600, all the amenities worked fine. this was just a layover stop, not an extended stay. the beds are new and hard.

Cindy @ the front desk was so very friendly and helpful when we checked in, She even helped with finding a restuarant for us! The Room was very clean and an awesome comfortable bed. We woke up and had their free breakfast and they so many choices from eggs, sausage, waffles, fruit, yogurt and muffins. I would highly recommend staying @ Best Western. We loved our stay and will definitely be coming back soon. Thanks, Lynn Davis

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you again for taking the time to write a review about your recent stay with us . We appreciate your loyalty to our brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If the amenities (pool, hot tub sauna) would have been open I think it would have been a fantastic stay. Overall the hotel is good value for the money. Breakfast was delicious with options, grounds were clean, room was spacious and I really enjoyed the pond down the street, we fed the ducks and walked around

I am giving this stay a double negative 00. My main complaint is the fact the bathroom had not been cleaned there was hair in the tub, and on the floor. So gross, I called the front desk, spoke with staff they said they would send someone down. They did not, I had to go down and get help. They came and look proceed to wipe out the hair in the tub. They should of cleaned the bathtub, not just wiped the hair out. So overall they failed. I will never recommend this one hotel nor stay here ever again.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay at our property. On behalf of our entire team, I would like to APOLOGIZE for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

Down home friendly hotel It's going through an up grade but I didn't even notice place looks great and the breakfast was good . Great place to stay . I will be staying there in the future with my famliy so we can drive to the forest . Oh and there was a beautiful park with nice tennis courts right across the street . And this place was close to the airport .

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5596513700. Thank you again for taking the time to write a review. We appreciate your loyalty to our brand. Loni Jo

Customers Beware, This place now under new ownership/management. I pd 120.00 + tax , July 6, 2017, for jacuzzi suite. I am so disappointed and disgusted with the conditions . No toilet paper, no kleenex in dispenser, bedroom a/c did not cool during a very high temp summer night, therefore, could not sleep and then to top it off, the nocturnal cockroaches all over bathroom, shower, vanity, closet and kitchenette bar sent me packing in total disgust at 4 a.m. after a complaint was brought to the staffs attention. No resolution has been offered to date. I gave this place a 5 star rating and review when it was Comfort Inn. I had a great, peaceful stay. Now, a 1 star review is too high. What a shame!

Migual R, General Manager at Best Western Visalia Hotel, responded to this review
Dear Traveler, I understand you stay with us to get away from your day to day. I apologize for the undesirable guests in your room. We are in the middle of a major renovation, and sometimes that can stir up these undesirable guests. We have contacted our pest control company to help us keep these guests out of our rooms. Again I apologize again for the inconvenience. Please feel free to contact me at 55-651-3700

Good location, located right off the interstate. Overpriced. Dirty sheets. Stains on wash cloths and carpet. Live bugs crawling near bed. Hair in the in-room coffee maker. We would not stay here again.

Migual R, General Manager at Best Western Visalia Hotel, responded to this review
Dear Traveler, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.