ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Visalia Hotel, Visalia

9300 W Airport Drive, 93277-9500, Visalia, United States - See on a map
Best Western Visalia Hotel - Welcome to the Best Western Visalia Hotel The Best Western Visalia Hotel is ideally located in the center of Visalia. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Welcome to the Best Western Visalia Hotel near College of the Sequoias, a great California hotel where you can rest well and get ready to face your day. You'll find that we're just minutes from Visalia Mall, the College of the Sequoias and so much more. In fact, our array of amenities is perfect for both business and pleasure travelers. We have free Wi-Fi, an outdoor pool, a fitness center, a business center and laundry facilities. Plus, we offer a free full hot breakfast so you can be sure to get your day started right.

Best Western

Visalia Hotel

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Outdoor pool
    Outdoor pool
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
GreenLeader Bronze
 
based on 260 guest reviews
NOTE ISSUED
Excellent
96
Very Good
92
Average
48
Poor
13
Terrible
11
REFER TO NOTICE
Business Business
31
Couples Couples
78
Family Family
83
Friends getaway Friends getaway
24
Solo travel Solo travel
19
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Awesome"

5
teresamendoza1990, Live Oak, California 18/07/2019

We enjoyed our stay at the Best western. Prices per night were reasonable price. Not too expensive. It was very clean, good breakfast and the staff was very polite. And i was able to get some sleep. Wasn't noisy at all.

"Great experience!"

5
User 13/07/2019

We stayed at the Best Western Visalia on our way to Oregon last week. We arrived very late that night and we were all exhausted. Happily, we found the staff very friendly and organized. They got us into our rooms quickly, and the rooms were very clean, thank goodness! The next morning we enjoyed the included breakfast, and went on our way rested and ready for the long drive ahead.

"Close to Sequoia National Park"

5
cathrynr2014, Brooklyn Park, Minnesota 25/06/2019

This hotel is 45 minutes away from Sequoia National Park. Very easy drive to get to the park. The room was big and comfortable. The breakfast area is a little small, but we found seating both mornings.

"Worked well for Sequoia"

5
letterboxer2010, Boston, Massachusetts 23/06/2019

Based here for Sequoia/Kings- hard to get lodging closer- cute town and lots of dining options in the San Joaquin Valley- you will be driving no matter what. Hotel was clean, breakfast was good and we could take fruit or hardboiled eggs for snacks. If you can't get lodging closer to Kings then this worked well.

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for taking the time out of your day to write a review for our charming little Best Western Visalia Hotel. Your business is truly appreciate, we look forward to having you stay with us again. Loni Jo

"Clean and friendly"

5
Dream14704540119, Visalia, California 28/05/2019

This hotel is fresh and clean. The staff was friendly and helpful. The manager Lani was very personable and accommodating. My wife and I truly enjoyed our stay and highly recommend this hotel and plan to stay there again.

"suprised"

5
ruhs1969, Los Angeles, California 25/05/2019

If this property was a rehab I didnt see it . The staff was great very friendly well informed . I have worked in the Hotel industry and I know great when I see it . the room was above avg. the control were at the right level .

"Perfect"

5
User 12/05/2019

We stayed in the hotel on our trip from Yosemite National Park to Sequoia National Park. In the hotel, everything was just perfect. Fast check-in and check-out, the very big room and very good breakfast.

"Drive on by."

1
User 02/05/2019

Beware that hallways are not air conditioned and are ridiculously hot, bring your own body hair essentials as we had 3 conditioners in our room. Bath towels are barely child size and thin. Hair dryer broken. Internet horribly slow. Had to clean our breakfast table prior to setting down.

"Fits the brand, affordable, clean and serviceable though not my favorite BW"

3
liz e, Redondo Beach, CA 29/04/2019

We stayed here just after Easter as part of a week long road trip, where we stayed at three different Best Westerns. This hotel easy to find right off the freeway, clean and well maintained. Beds were very good, rooms were clean. We had booked a family suite which became unavailable due to construction in the hotel so we were given a king suite and a king bedroom instead for the same cost, so great customer service for the girls working the desk, I really appreciated their friendliness as well as their professionalism. Hotel interior was about 80-85 degrees depending on whether you were in the lobby/upper floors. I'm not sure why it was so warm, as it was 60-75 outside. It was near unbearable. Rooms had air con so we could adjust the temp at least in there. I asked at the front desk and they said it's just always hot in the hallways and lobby. As it's under construction, I highly recommend they fix this. There's no point in showering in the am, if you're going to leave breakfast hot and sweaty. Breakfast was sparse. I went up and down from our room to the car three times in an hour and the food was never entirely replenished. Bacon was low quality and my daughter said the eggs didn't taste right. That said they had plenty of other options, it was true to brand- meat, potatoes, waffles, eggs plus breads for toast, cereals, juices. We've had better best western breakfasts. There were people moving in and out cleaning things, but I never saw the bacon replenished even though it was near empty when we got there. They did have a large tour group move through an hour before we arrived, but having known that in advance, I thought a better effort could have been made to replenish the food. The coffee was very good though. This hotel is about a 1.5 hours from the Sequoia's southern most entrance. Having driven North from the Southbay and continuing north, and driving through the park, I realize now we should have just stayed in Fresno after driving through the park, rather than doubling back before continuing on to Yosemite.

"Elevator out I'm disabled and on the 3rd floor. Spa was out. Hotel room very hot didnt cool down"

4
User 19/04/2019

I had to call my daughter from out of town to help me with the 3 flights of stairs I'm a cripple the elevator went out on the second day of my stay. The place was way too hot spa was out. I could have used it because I was so sore climbing up and down the stairs. I have had back surgery and knee surgery. They would'bt credit any amount on my stay because it's a Franchise!

"Great stay"

5
saddleup3030, Happy Jack, Arizona 01/03/2019

We checked in to this hotel without a reservation. Got a good discount because it was late. Wayne at the front desk was trying to resolve something with a merchant service and had been on the phone for over an hour when we walked up. He apologized for having to be on the phone but got us checked in. He was very professional. The room was very comfortable and squeaky clean

Loni S, General Manager at Best Western Visalia Hotel, responded to this review
Dear Great Stay, Thank you for taking time out of you day to write a review. Wonderful to know you enjoyed your stay with us at Best Western.

"Fantastic sleep and morning"

5
Journey67556528104, Chicago, Illinois 26/01/2019

Woke up in the bed after sleeping like a baby. Homely warm breakfast and fun staff that enjoy their workplace. Had fun with my friends and an excellent stay over all. Comfortable beds and spacious rooms. Right next to the freeway so it's easy to get anywhere.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you Fantastic Sleep and Morning, for taking the time to write a review about your stay with us at Best Western Visalia Hotel, we truly Appreciate you're wonderful review and your business. Hope to see you soon. Once again Thank you Loni Jo

"Good value"

3
k7333, Oroville, California 19/11/2018

The Best Western was a better value than other hotels close by. Typical Best Western amenities and pet friendly. Convenient location close to convention center and downtown. We were visiting for an event at the convention center and it was only a few minute drive.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

"It was an OK experience"

3
Mo A, Folsom, California 18/11/2018

Overall, it is an OK experience. Here are the positives and negatives: Positives: - Spacious room Negatives: - Noise level in the morning (starting 7-8am) is unbelievably bad, could be my experience only - When I first got in the room and about to go to be, I saw pubic hair and some long hair on the pillows. Although looks clean overall, it is not encouraging at all to see that

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review, truly sorry your stay was not a pleasant one, please know the issues you have mention will be addressed. Once again I want to thank you for sharing. Truly hope you will give us the opportunity to make your entire stay positive.

"The staff was mostly the only bright spot of our stay"

3
Frequent D, Vancouver, Washington 15/11/2018

This hotel is in dire need of real maintenance and upgrades in their rooms. From towel bars falling off the wall, to toilets running after the flush and overall they need to make sure everything in the rooms are in good working order and not falling apart. The chain in the toilet tank actually broke and had to call down to get it fixed. When we wanted to print our boarding passes the printer next to their computer was extremely low on ink with no new cartridge available from the desk to replace the depleted one so we couldn't print our passes. As far as the ?Business Center? where you should be able to use their computer with a little privacy as a hotel guest, it is located across from the check in counter with basically no privacy. The bed pillows are small and uncomfortable and should all be replaced in my opinion. The clock radios are not set with correct time and don't have a clear way to do so and even one of the employees I asked didn't know how to set them. Lastly we requested a wake up call at 6 am and didn't get it until about 12 minutes after 6! We probably won't be back.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review, truly sorry your stay was not a pleasant one, please know the issues you have mention will be addressed. Once again I want to thank you for sharing.

"BW Visalia"

4
User 03/11/2018

Clean hotel next to a park. was in town for work for two months and the only issue I had was parking was a bit of a problem because the hotel was very busy. Occasionally one or two guests would be noisy but most of the time the place was quiet.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review for out Best Western. Your opinion is truly valued! Once again thank you so much Hope to see you again soon. Loni Jo

"Extremely relaxing"

5
sharolrn, Salinas, California 26/10/2018

The suite was nice and spacious, overall very relaxing, suitable for hosting Hospitality during conference stay. Breakfast was Healthy and enjoyable, fresh and Hot. The staff was friendly, and very helpful, she even signed me up for to be an rewards member and explained how the rewards program works to benefit me and my family stays at this hotel everywhere!

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time out of your day to write a review for out Best Western, We are very pleased to know you enjoyed your stay with us. Best Western rewards are amazing, you will love it. Once again thank you Loni Jo

"Good and bad"

3
hart13, Otter Rock, Oregon 23/10/2018

We stopped here on our way to Southern California. The front desk clerk..Jameson was the best thing about this place. He was patient, friendly and very accommodating. The room (118) was roomy but in need of an update...carpets stained. The room was next to ice maker and the breakfast room which I thought would be very noisy. We didn't hear a thing! Very restful sleep. We were informed that a tour group was checking in later in the evening and they liked to drink in the breakfast room...that did not happen which was good. The only draw back to this group was that they ate most of the offerings at breakfast by the time we got to breakfast at 8 a.m. I would have thought the hotel would have planned ahead for this large group coming in. There are no restaurants close by to this hotel... don't think we will stay again. Again, Jameson was great!!

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to review out Best Western. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will reconsider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 5596513700. Loni Jo

"A Great Find"

5
Previa1994, Kansas City, Missouri 27/09/2018

Stayed here for one night and we (traveling with my wife) were delighted with the stay. Friendly staff and nice complimentary breakfast. The room was very comfortable and clean. All at a very reasonable price. I would certainly chose this place again.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time out of your day to write a review for out small and charming Best Western, So extremely delighted to know your enjoyed your stay with us. Hope to see you again Loni Jo

"Not the best but definitely not the worse."

3
Jessica R, Visalia 13/09/2018

Checking in & out was a breeze. Hotel seemed quiet which is always nice. Elevator floor was dirty. Room was bigger than expected and didn't know it had a fire place but was disappointed that it didn't work. It would be more romantic if the fireplace was in the same room as hot tub. Hot tub seemed fairly new and was very much enjoyed. Only complaint is that attention to cleanliness needs to be a bit finer. Chocolate splatter on ceiling above bed, nail polish (I'm hoping) splattered on bathroom baseboard, entire suit needed a dusting. Balcony was really nice as well but could had used a sweeping. Staff was friendly. Has a pool outside but didn't get a chance to use. Overall satisfied as this trip was a gift to relax and that I did.

"Always a great stay"

5
TheTraveling3, Lake Elsinore, California 09/09/2018

This Best Western is a great choice when needing a hotel in Visalia. The staff is accommodating, the rooms are very clean and nicely furnished, and decent breakfast options are offered. It has the same, if not better, value as some of the higher priced options in Visalia that we have tried. We come into Visalia to visit family, and always stay here.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for making time to write a review! Can't wait until your next visit, again thank you Loni Jo

"Excellent service, good location for Kings + Sequoia"

5
AndreaPeiris, London 20/08/2018

We needed a couple of nights near Kings Canyon and Sequoia National Parks as our trip to Yosemite fell through due to the fires - this place was the only one we could find last minute. So with no expectations, we visited. We had two rooms for 2 families of four. Rooms were comfortable and clean. The pool was enjoyed by the kids after long days of sightseeing and it was open till 9pm which was great. They have a laundry which I was able to use and the staff gave me their own detergent because I did not have any of my own. They were helpful with any requests or queries we had. Both families had a good stay here.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time out of your day to write a review about our Best Western. We are so pleased to know you and your family enjoyed there stay with us, happy to be a small part of your vacation. Once again thank you Loni Jo GM

"Sequoia, Kings Canyon + PCH to San Fran"

4
Betty G, Miami, Florida 19/08/2018

My new go to hotel is the Best Western chain. Their hotels do not disappoint. This hotel is in Visalia - off of exit 102. Main Street is by exit 107 a so you'll have to drive or Uber - but it's worth it. We stayed during our visit is to Sequoia and King's Canyon. The staff was friendly and helpful. The morning breakfast was on point - even my son who is highly allergic to nuts, enjoyed a safe a nutritious breakfast. 3 adults and one 11 ur old stayed in a king bedroom suite - living room, sofa bed and rollaway. It was perfect. The drive into the parks was about 45 minutes - Sequoia had construction and that slowed us down a bit. Glad we stayed in Visalia though - the cities closer to the parks are tiny - a lot more options in Visalia - in terms of restaurants, food delivery, etc. Additional hotel perk included an onsite washer / dryer. We stayed for 3 nights - did all laundry before checking out. It was perfect!

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time to write a review for our little charming Best Western Visalia Hotel, So wonderful to know that you enjoyed your stay with us. Fantastic to be your new go to hotel :) can't wait to see you all again. Once again thank you so much. Loni Jo

"Great Park Gatewsy"

5
Sue R, New York City, New York 16/08/2018

Great place to stay to tour Sequoias and other Parks. Found staff to be friendly and helpful. Hotel was convenient to Sequoia and King's Canyon. Rooms were clean and pleasant. Hotel seemed newer. Would stay there again.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for writing a review about your stay here with us at Best Western Visalia Hotel. Sequoias are such an amazing place to visit. Thank you again Loni Jo

"Good location for National Parks"

3
rookNY, Long Island, New York 31/07/2018

We needed to a place to stay so we can drive easily to both Sequoia & King's Canyon NP. The hotel itself is located a little off from most things. It is about a 10 min drive to get to supermarkets, Walmart, or to the downtown. (There is nothing by the hotel besides an Arco gas station). It's an hour drive to both Foothill visitor center, or north directly to Kings Canyon Visitor center. So the hotel was good staging area. The hotel was clean, and from the pictures looks great. However, we had severely outdated rooms, and a shower head that had minimal water pressure. Although we did have a refrigerator in the room which was nice. We didn't eat or drink at the hotel, so I cannot offer info. on those amenities. They did have an adequate fitness center, as if hiking 5-7 hours wasn't enough. It did its job.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for staying with us, and thank you for taking the time to write a review. Your opinion is what matters most, getting to see our hotel for your perspective is truly important so that we may improve. Once again thank, you we hope to see you again soon Loni Jo.

"40 min at checkout and extremely dirty capets"

2
ElizavetaBBB, Kazan, Russia 25/07/2018

We had a reservation for 2 night: 1 we were about to pay and the 2d was a reward night. Reception completely messed up with this free night. One lady at checking didn't fill in the papers in a right way and the other lady at checkout couldn't fix it for 40 min. We woke up early to go to the national park and instead of this we were just waiting, and our kids were so tired of this waiting so they got crazy. We got into all traffic jams at the entrance to the park and in general it was a disappointing experience. Finally lady charged us for 2 nights and refunded one. In general the cleanness of the hotel is fine, but the carpet in the room was extremely dirty. My little one walked bare feet and they got almost black. They I walked in white socks and they turned greyish-black in a few minutes. There were not enough tables for breakfast, people were waiting in line to get a table. The air conditioner in the room was noisy. You can also hear very well your neighbours from upstairs walking. Pillows are too thick, not comfortable to sleep, I ended up using a towel instead of a pillow.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking time out of your day to write a review, sharing your experience with us will help us grow. On behalf of our entire team we absolutely cannot begin to apologize enough for the inconvenience there is no excuse for the mistake, please know that this has been addressed once again our sincerest apologies . I truly hope that you will consider giving us a second opportunity, Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. If I can provide any assistance, please don't hesitate to contact me directly at 5596513700. Loni Jo

"Good hotel for national parks. "

3
rookNY, Long Island, New York 22/07/2018

We needed to a place to stay so we can drive easily to both Sequoia & King's Canyon NP. The hotel itself is located at the edge of Visalia. It is about a 10 min drive to get to supermarkets, Walmart, or to the downtown. (There is nothing by the hotel besides an Arco.) It's an hour drive to both Foothill visitor center, or north directly to Kings Canyon Visitor center. So the hotel was good staging area. The hotel was clean, but you can tell it was not done being renovated. We were on the 5th floor with severely outdated rooms, and a shower head that had minimal water pressure. We didn't eat or drink here so I cannot offer info. They did have an adequate fitness center, as if hiking 5-7 hours wasn't enough. It did its job.

"Ideal base for redwoods"

4
User 21/06/2018

This hotel is an ideal base for visiting the redwood national parks - the Sequoia and Kings Canyon National Parks. You could also visit Yosemite at a stretch. It is a cheaper option than using the hotels nearer the parks.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for finding time to write a review for our charming Best Western we truly value your opinion. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Loni Jo

"Hard pass ..."

2
gamora5110, florida 17/06/2018

Stayed one night. The hotel is in desperate need of refurbishment. It had a off-putting smell. I did not feel that our room was as clean as it should be. Do not get ice without looking inside the chute- GROSS. I would never stay at this property again and would not recommend it.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Dear Hard pass, My sincerest apologies, but I so want to thank you By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Once again I am sorry. Loni Jo

"Comfortable Clean Room with Very Friendly Staff"

5
User 04/06/2018

The room was very clean as if appeared to have been recently remodeled. The bed was comfortable as I experienced no back pain which is unusual for me. The breakfast was plentiful with a large selection of protein and carbs. Area was very clean. The internet was a good connection and I rarely lost service in 7 days. Much better than my previous hotel in Visalia. The staff was very friendly and caring. They helped me with a scheduling conflict I had which relieved stress for me. My only somewhat unpleasant experience was the noise that came through the door of the connecting room. I wished I had some weather stripping to seal edges and minimize the noise. At one point, the

Lonijo, General Manager at Best Western Visalia Hotel, responded to this review
Dear Comfortable Clean, Thank you for taking time out of your day to write a review for our charming little Best Western we are very proud of the new renovations, pleased to know we we're able to help with you scheduling conflict. We will definitely redo the stripping in connection rooms thank you for letting us know. We truly hope to see you soon. Once again thank you.

"Clean & Convenient"

4
Sarah B, Montrose, Colorado 30/05/2018

We stayed only a night and found the check in staff friendly and helpful. Our room happened to be on the first floor and near the lobby bathrooms. Thankfully, with the AC running all night we heard nothing. We also didn't hear the highway or train or airplanes that were all within sight. The room was spacious and although I didn't like the floor plan it was good for our needs. Our son slept on the sofa bed and it was almost awful. It was old and the springs would poke him in the back. The beds were new and comfortable enough. The towels were tiny and they only gave us 2 so we asked for more. The pool was nice and the hot tub was SO HOT! We would stay here again for a night but not more than a night.

Lonijo, General Manager at Best Western Visalia Hotel, responded to this review
Dear Clean & Convenient, Thank you for taking the time to write a review. We truly appreciate you giving us the opportunity to serve you and your family. Each of our suites have different floor plans make sure to request a different room on your next stay. So sorry about the sofa bed we will be ordering new mattresses for them soon. Once again thank you for choosing Best Western for you travel. Truly Loni Jo.

"Great Western Fan Fest"

4
bruced178, Stockton, United States 06/05/2018

Good value and service and easy access from freeway and town Limited parking is challengine but there is overflow area. Close to golf and airport. Convention center is about 5 miles from the hotel on Hwy 198

"Sequoia/Kings Canyon NP Visit"

4
Patricia K, Sedona, United States 03/05/2018

We stayed at this hotel for our 2-day visit to Kings Canyon & Sequoia. A great location for traveling to and from the parks. The room, particularly the carpeting in the room, appeared a little aged, and the a/c a bit noisy at night, but was overall comfortable and acceptable. Our room wasn't cleaned the day after our arrival. Not sure why it wasn't done, but it was late evening when we returned to our room, and considering that we were checking out the next morning, it wasn't a big deal. Desk clerk and breakfast room staff were very friendly and helpful. We would probably stay here again.

"Safe and sound and exceptional service"

5
juliebyers1975, Yuba City, California 29/04/2018

Bed was exceptional. Staff was attentive, professional, and caring. Night staff even delivered ice to my second floor room when I called abt location of ice machine. Turns out, second floor doesn't have an ice machine. This BW has front door access only—which is a great safety feature. Safety wasn't an issue here, however, as the location was excellent. Truly enjoyed my stay at this Best Western.

Lonijo, General Manager at Best Western Visalia Hotel, responded to this review
Dear Safe and Sound, Thank you for staying with us here at Visalia's Best Western we truly enjoyed having the opportunity to serve you. Hope to see you again soon. once again Thank you so much, truly.

"Purposeful and very good. But not relaxing."

4
Char C, Las Vegas NV, United States 11/04/2018

I booked this on a whim when a road trip of mine changed directions. It is next to a highway and an airport. Which is very convenient, but not a relaxing environment. I was on a leisure trip. This seems like a great property for business people. The property was clean with a great staff. The breakfast was above average. Does have an outer dirt parking lot for big rigs and if towing. Has outside noise, but didnt hear it in the room. There is a very nice park 1/4 mile away, you pass it driving in. I suggest get take out and eat there, if desired (on your drive in). I struggled finding a restaurant within 3 miles. I was happy with my stay.

"Excellent"

5
ashhw3, Tulare, California 07/04/2018

Staff was very friendly and accommodating , room was very clean nice to see that some hotels still actually care about cleanliness will deff recommend for future stays. Breakfast selection was also great

"Great Place"

5
User 07/04/2018

I stayed there with a friend while in town visiting family. I would definitely recommend this hotel to others looking for a place to stay. The front desk staff were friendly, the breakfast was good with a variety of choices, the rooms were very clean and the housekeepers on top of it when asked for towels or anything.

"Great place "

5
Leza C, Visalia 07/04/2018

I love this place staff was very helpful and friendly . Rooms were very clean and stocked . Breakfast was the best there were many different choices . This place is well worth the price . Pool and jacuzzi was great as well

"Definitely a good experience"

5
parkes322, Ontario, Canada 05/04/2018

BW Visalia is an excellent facility. Interior of property has been totally renovated. Outside in really good shape Nice gardens. Hotel staff are friendly and caring. Breakfast was excellent Lots of choices. This property is excellent value for the dollar.

Lonijo, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time out of your day to write a review for are charming Best Western we are so please to know you enjoyed your stay with us.

"Perfect!"

5
Dre0403, San Diego, California 12/03/2018

Interior and exterior are beautiful! Staff was so friendly. Rooms were cozy and honestly one of the most comfortable hotel beds I've ever slept in. Definitely the nicest Best Western I've seen. Wil definitely recommend to friends who visit the area.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Truly, thank you for taking the time to write a review for are charming Best Western Hotel. Thank you just doesn't seem like enough, please know you kind words are really appreciate, we hope to see you again soon!

"Location, location, location"

3
gdr23, Tollhouse, Ca. 11/03/2018

My husband had a ball tournament in Visalia and we wanted someplace close to the ball field to stay. This was it! We could have walked from the hotel to the field. Room was clean, well appointed with modern furnishings and fixtures. We had both a refrigerator and a microwave. Bed was comfortable, with a desk and chair with ottoman. Relatively quiet, weekend, two nite stay. Where they lost me was with the complimentary breakfast. First day coffee was weak and cool, otherwise adequate selection. The next day the selection of food was widely narrowed, no yogurt or breakfast mea. Coffee was warm and more flavorful the second day. Staff was welcoming, personable and helpful.

"The staff was great, bathrooms not so much"

2
daannad2017, San Quentin 28/01/2018

We stay at many hotels. They don't have to be fancy but they need to be clean. Although the staff was great we walked into the room. The bathroom smelled really bad not sure what the small was and they use fabric shower curtain. The shower curtains must be laundered. It was moldy and smelled bad. Grossed me out. Also the guest towels had a long strand of hair that just made me gross out. I know this happens but these are small details that make a difference.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
I am so sorry that you found our hotel to be inadequate to your needs, please know that your feedback is extremely valuable, Feedback such as yours assists us in improving our service and property on a daily basis. In addition, please know that your comments and issues will be addressed. It is our hope that you will give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit. If I can provide any assistance, don't hesitate to contact me directly at 559-651-3700

"Great Newly Remodeled Hotel"

4
Rebecca M, Portland, Oregon, United States 24/01/2018

After a long drive we found this great newly remodeled hotel. We were immediately greeted and made to feel welcomed. Walking into our room it was clean and new. The staff helped us with finding a place to eat after a long day on the road,. I would stay here again.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review for are property. You are very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you once again Loni Jo

"Charming and Cosy"

5
Sarah P, Salinas, California 06/01/2018

This hotel is about three hours from the coast and two from the mountains. It is a great place to recharge, relax and repack. Downtown Visalia with several restaurants is just a 5 minute drive due east. I came home from my last road trip without feeling worn out thanks to this hotel.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you so much for taking the time out of your day to write a review, we truly appreciate and value your opinion. We all hope to see you again when you need to recharge :) Once again thank you sincerely Loni

"New to the Best Western group"

4
paulwZ3056RU, Elk Grove, United States 30/12/2017

we have stayed here before under another chain name, it is clean and friendly, breakfast was ready ay 0600, all the amenities worked fine. this was just a layover stop, not an extended stay. the beds are new and hard.

"Our Stay @ Best Western in Visalia, California"

5
Lynn D, Elk Grove, California 24/12/2017

Cindy @ the front desk was so very friendly and helpful when we checked in, She even helped with finding a restuarant for us! The Room was very clean and an awesome comfortable bed. We woke up and had their free breakfast and they so many choices from eggs, sausage, waffles, fruit, yogurt and muffins. I would highly recommend staying @ Best Western. We loved our stay and will definitely be coming back soon. Thanks, Lynn Davis

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you again for taking the time to write a review about your recent stay with us . We appreciate your loyalty to our brand. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Quiet room spacious clean grounds"

3
H7413XEjessicam, Chula Vista, United States 30/11/2017

If the amenities (pool, hot tub sauna) would have been open I think it would have been a fantastic stay. Overall the hotel is good value for the money. Breakfast was delicious with options, grounds were clean, room was spacious and I really enjoyed the pond down the street, we fed the ducks and walked around

"Beware of the un clean"

2
A9067OQjillh, Sacramento, United States 26/11/2017

I am giving this stay a double negative 00. My main complaint is the fact the bathroom had not been cleaned there was hair in the tub, and on the floor. So gross, I called the front desk, spoke with staff they said they would send someone down. They did not, I had to go down and get help. They came and look proceed to wipe out the hair in the tub. They should of cleaned the bathtub, not just wiped the hair out. So overall they failed. I will never recommend this one hotel nor stay here ever again.

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you for taking the time to write a review regarding your recent stay at our property. On behalf of our entire team, I would like to APOLOGIZE for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

"Leza Cooper"

5
Leza C, Visalia 03/10/2017

Down home friendly hotel It's going through an up grade but I didn't even notice place looks great and the breakfast was good . Great place to stay . I will be staying there in the future with my famliy so we can drive to the forest . Oh and there was a beautiful park with nice tennis courts right across the street . And this place was close to the airport .

Sequoia G, General Manager at Best Western Visalia Hotel, responded to this review
Thank you! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 5596513700. Thank you again for taking the time to write a review. We appreciate your loyalty to our brand. Loni Jo

"Roach Motel"

1
tammybU4789QE, Visalia, California 09/07/2017

Customers Beware, This place now under new ownership/management. I pd 120.00 + tax , July 6, 2017, for jacuzzi suite. I am so disappointed and disgusted with the conditions . No toilet paper, no kleenex in dispenser, bedroom a/c did not cool during a very high temp summer night, therefore, could not sleep and then to top it off, the nocturnal cockroaches all over bathroom, shower, vanity, closet and kitchenette bar sent me packing in total disgust at 4 a.m. after a complaint was brought to the staffs attention. No resolution has been offered to date. I gave this place a 5 star rating and review when it was Comfort Inn. I had a great, peaceful stay. Now, a 1 star review is too high. What a shame!

Migual R, General Manager at Best Western Visalia Hotel, responded to this review
Dear Traveler, I understand you stay with us to get away from your day to day. I apologize for the undesirable guests in your room. We are in the middle of a major renovation, and sometimes that can stir up these undesirable guests. We have contacted our pest control company to help us keep these guests out of our rooms. Again I apologize again for the inconvenience. Please feel free to contact me at 55-651-3700

"Location only positive"

1
User 05/07/2017

Good location, located right off the interstate. Overpriced. Dirty sheets. Stains on wash cloths and carpet. Live bugs crawling near bed. Hair in the in-room coffee maker. We would not stay here again.

Migual R, General Manager at Best Western Visalia Hotel, responded to this review
Dear Traveler, thanks for taking the time to give your feedback. I'm sorry to hear the rooms weren't up to the standard you've come to expect from us. I have personally addressed this with our housekeeping staff to ensure this won't happen again.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.