ROOM 1
ROOM 2
ROOM 3
Promotion code

Best Western Hotel Rock Hill, Rock Hill

888 Riverview Road, 29730-2743, Rock Hill, United States - See on a map
Best Western Rock Hill - Exterior The Best Western Rock Hill is ideally located in the center of Rock Hill. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Rock Hill hotel near Carowinds and academically renowned Winthrop University is the ideal stopover for your next trip through South Carolina, and we offer a convenient location off I-77. Whether you are our guest for just one night, or you are here for an extended stay, we offer comfortable, luxurious, accommodations at a great price.

Best Western

Hotel Rock Hill

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Complimentary full american breakfast
    Complimentary full american breakfast
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Multilingual staff
    Multilingual staff
  • Onsite laundry
    Onsite laundry
Show More Show Less

Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
based on 776 guest reviews
NOTE ISSUED
Excellent
284
Very Good
295
Average
142
Poor
31
Terrible
24
REFER TO NOTICE
Business Business
89
Couples Couples
199
Family Family
320
Friends getaway Friends getaway
54
Solo travel Solo travel
82
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"A Trusted Place to Stay"

5
User 12/11/2019

We trust Best Western to have clean rooms, friendly staff, good amenities and we like having breakfast available. We always look for a Best Western when we travel because of the positive experiences we have had.

"Loads to offer!!"

4
WanderingChay, Rock Hill, South Carolina 05/11/2019

Whether it is great fresh food, producw, slushies, fountain drinks or coffee. You will always be treated quickly and kindly here. Cashiers dual checkout screens allow for speedy service and a welcoming smile and greeting is unheard of these days.never heard an employee complain about the job or pay. However this is a tricky location for me to get out of with no left turns from The business.

"Great stay!"

1
kayak94, Buffalo, New York 24/10/2019

Friendly and helpful staff. The rooms are clean, comfortable and nicely decorated. Several special requests were readily accommodated and we were made to feel at home. The rooms were very quiet and the grounds beautifully landscaped. Highly recommended!

"Clean"

5
slumberman, Berkshire, New York 09/10/2019

People were very nice. The hotel was very clean clean sheets every day, they even had a nice clean smell. Bathrooms were also clean. They had a breakfast wasn't bad. One compliant their orange juice was bad, they should of changed it right away after more then one complaint but didnt. Otherwise was very good. Places to eat were close.

"Quietness"

4
Mark P, Franklin, North Carolina 07/10/2019

Our room on the 3rd floor was quiet, as was the whole floor. Beds were comfortable, shower was great, breakfast was good. All kinds of food around within miles. We will stay again for another family visit !

"Very Nice Hotel!!"

5
Cheryl C, Culpeper, Virginia, United States 01/10/2019

We chose this hotel to stay in on our way back from Alabama to Virginia. Everyone was so nice, the hotel was very clean and the breakfast was yummy! When they learned that I had just lost my daughter, the front desk staff shared their stories with me and loved on me before we left for home. Can't say enough about what a nice experience this was for us.

"As good as it gets."

5
gwilken, Sorrento, Florida 30/09/2019

This has to be the best experience we have ever had in staying at a Best Western hotel & we have stayed exclusively at Best Westerns for many years. Absolutely everything about this hotel stay was as good as it gets.

"Watch Out For Fleas Even If you Are Not Staying In One Of The Pet Friendly Rooms"

3
User 19/09/2019

2 days into my stay I woke up with multiple bites on both ankles. Didn't know where they came from until after 11 that night while lying in the bed and suddenly several fleas are jumping on me and the bed. Killed two and then called the front desk. Wound up having to pack everything up in 10 minutes and move to another floor at 11:30 at night in my PJ's. Manager apologized the next day and seems to think that's sufficient. Should have been given a discount or free night for not only the inconvenience, but the fact that I suffered from the itching of the 17 bites for the next 2 weeks. Best Western corporate gave me rewards points, but that doesn't quite cut it. If you stay here, check the sheets for fleas before getting into bed.

"Pleasant stay"

4
vthames79, Rock Hill, South Carolina 17/09/2019

Recently stayed 2 nights at this location while work was being done on my apartment. I didn't want to spend a lot but wanted to stay somewhere nice. Best Western did not disappoint. The reviews I read were on point. You can tell its been recently remodeled, the decor is modern and very nice. The room was remotely clean and spacious. The bed is super comfortable. The amenities are what you'd expect a nice flat screen tv, desk/chair, along with an arm chair and ottoman. There is a free breakfast that offers cereal, bagels, and the option to make your own waffles. Staff was extremely helpful and efficient. It was a great value and I would definitely stay here again.

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
Thank you for posting a review for our Best Western Rock Hill. I am pleased that our modern decor was to your taste and you found our rooms clean, spacious and comfortable. It is pleasing that the equipment/furnishings in our rooms hit the right note with you. Your business is very important to us and we value your feedback. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 803-980 0400.

"The BEST Best Western"

5
Denise K, Saline, MI 16/09/2019

We stayed here on a Saturday night for an impromptu family reunion hosted by our oldest daughter and her husband in Rock Hill. Our daughter was initially skeptical of our choice because of its location, but the price simply couldn't be beat and we took our chances. We're so glad we did. (And please note that the location isn't that bad. The area is obviously being cleaned up and made safe, it's moments away from Exit 82B on I-77, and there's a McDonald's within easy walking distance, as well as other restaurants a little farther away.) This property has clearly been recently remodeled. It's scrupulously clean with no lingering smell of cigarettes. We were warmly greeted at the front desk and sent to our room. Everything is beautifully decorated with modern decor, our room was spacious with a fridge, microwave, leather sofa and ample desk space, supremely comfortable bedding, luxurious bathroom with all the accoutrements, and the AC kept up with the heat without rattling all night. Free WiFi, lots of outlets and USB ports for electronics, ample free parking, AMAZING free breakfast in the common area (waffles, scrambled eggs, hard-boiled eggs, fruit, cereal, good bagels, sweet rolls), and our room was utterly soundproof. We know this because we had silence in our room but the minute we went into the hallway we heard our neighbor blasting rap music at full-tilt-boogy - as soon as we stepped back into our room and closed the door, silence reigned again. We highly recommend this Best Western and look forward to staying here in the future.

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
It was our good fortune that you decided to stay with us at Best Western Rock Hill despite reservations from your daughter. I am delighted that my staff and our property/location did not disappoint you. It pleases me that you found our complimentary wi-fi and hot breakfast to your liking and you appreciated the room furnishings and its equipment. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 803-980 0400. Thank you again for taking the time to write a review. We appreciate your loyalty to our brand, Best Western.

"Worth the price!!!!"

5
Sharon4Tork, Floral City, Florida 15/09/2019

Best hotel for the price!!! You get what you pay for and this hotel was more than others but so much more worth the price . Updated room, very clean amenities and bedding was comfortable and updated . Breakfast was more than what most hotels offer as well as coffee available all day . Staff is very friendly especially Ashley at the front desk.

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
I am absolutely delighted that you consider our Best Western Rock Hill to be "worth the price". I am glad that our clean amenities, comfortable bedding and breakfast was to your liking. Thank you for appreciating our friendly staff. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 803-980 0400. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

"Wonderful place to stay"

5
Joann H, Naugatuck, Connecticut 14/09/2019

We needed a last minute hotel and found this one. What a great hotel. The check in was easy and the clerk was super friendly, the room was very clean and updated. Bed was very comfortable. The staff was great. We requested extra coffee and they were very happy to oblige! I would highly recommend staying here...

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
I am pleased that you found our Best Western Rock Hill a "wonderful place to stay". Thank you for appreciating our friendly staff, our clean rooms with comfortable bedding. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 803-980 0400. Thank you again for taking the time to write a review. We appreciate your loyalty to our brand, Best Western.

"Hurricane evacuees"

5
User 06/09/2019

I'm giving you a 10 out of 10, for the exceptional service you've shown! All of your staff is nothing short of amazing. All questions and needs answered/meet! Thank you for taking care of us in a time of need! I will definitely be staying here again and referring y'all to others! ♥️♥️♥️♥️

"Great stay for weekend"

5
User 30/08/2019

Stayed at Best Western in Rock Hill for a visit at Winthrop University. Very nice and clean. Plenty of towels and necessities in the room. Very quick easy route to the university. Breakfast was very good and eating area was very clean. Definitely recommend if in the Rock Hill area.

"Very clean and great value!"

5
D S, Cocoa Beach, Florida 26/08/2019

Stayed here while our new home before closing on our new home. The accommodations were very good. Clean, bed very comfortable, lots of pillows, AC worked perfectly and staff was courteous and very helpful. Very highly recommended for it's value and quality!

"Guest"

5
User 26/08/2019

My family and I stayed here during vacation. My husband and I used the gym one of the days. The surrounding area is nice with a lot of food options. Overall the hotel was clean and the staff was friendly! I would go here again

"Visit to my brother"

5
hoonda69, Tonawanda, New York 19/08/2019

Always good luck at a Best Western. Always located at various locations close to where I'm visiting. Had a bath mat for the tub. I slipped and fell in a hotel bathtub 2 years ago and broke my tailbone so a safe shower and tub are important to me.

"Very clean and recently remodeled!"

5
Rich B, Myakka City, Florida 03/08/2019

The hotel was rebranded as a Best Western over a year ago. It was very attractive from the exterior, no issues. The lobby and hallways are clean and modern, it looks like it had just been renovated, not over a year ago! The staff was polite and personable. The hallways were bright and modern, very clean. The room was also very modern and clean, furniture and decor was still very new looking, they really take good care of everything. I noticed a small stain on the foot stool but all other furnishings and bedding was clean and well taken care of. The bathroom was a good size and clean as well. There were plenty of outlets too! The surrounding motels are old and sketchy but there is plenty of lighting in the parking lot. I would definitely stay here again!

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
It gives me great pleasure to note that the rebranding and the renovations we carried out at our Best Western Rock Hill has hit a positive note with you. Our valued guests are always our critics and their opinions are always our drivers. Apologies for the small stain you encountered on one of our footstools which we definitely will remedy. Your business is very important to us and we would love to see back again at our hotel in the very near future.

"Stay for Softball World Series in Rock Hill"

4
popsmoke9, Suffolk, Virginia 29/07/2019

nice hotel and clean. Out of all the hotels on Riverview Road, this by far the best. Took at girls softball team to Rock Hill for the NSA World Series and was happy with the rate and hotel. Location was close to Cherry Park

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
Thank you for your kind words and posting a review for our Best Western Rock Hill. We appreciate your rating us highly amongst all hotels on Riverview Road and we were honored to have accommodated your all-girls softball team that was in Rock Hill, South Carolina for the NSA World Series. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Not a good area in Rock Hill"

3
User 07/07/2019

This hotel is located in my opinion a not so good part of town. It doesn't really add up because it's not the only hotel on this street. It just seemed sketchy to me. It's a remodeled hotel. Not sure what it used to be. The rooms were perfectly fine just a terrible location. Price was fair as well.

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
Thank you for your review. I appreciate that you liked our rooms and that you thought we were price competitive. As far as the location of our Best Western Rock Hill is concerned, we are fairly centrally and conveniently located for restaurants and various places of interest. As far as the area being "sketchy", the opinion is really subjective. We truly appreciate your business and would love to see you back at our hotel

"Rest after Carowinds"

4
Relax08193886382, Trenton, South Carolina 07/07/2019

After having a family fun day carowinds, was looking for a room for that night, and the way the lobby and everything was so clean and neat, and this was after 8:00pm. Everything worked out great and the breakfast was a real pleasure. I also like that the rooms were in the inside of the building. This hotel has been added to my family's stay over list. And the staff was very polite..

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
I am delighted that you found our Best Western Rock Hill's lobby, rooms and common areas neat and clean and our rooms afforded comfort following a family fun day at Carowinds. I am glad that our hot breakfast struck a positive note with you and you found it to be a real pleasure. It pleases me to see that you consider our hotel a go-to-hotel when in Rock Hill, South Carolina. Your business is very important to us and we would love to see you soon.

"Late night"

5
yerit21, Kimbolton, Ohio 04/07/2019

Stayed here on our trip to Florida, howl and room were very clean. Was traveling with in-laws and Wanda at the front desk was able to get us 2 rooms at very good pricing, she was very pleasant and made us feel at home. Would definitely recommend this hotel.

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
Thank you very much for your review of our Best Western Rock Hill. I am glad that my staff wsa able to make yours and your in-laws trip stop to Florida a pleasant and comfortable one. Your business is very important to us and we value your feedback. By telling us what you liked about your stay, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

"Overnight Stop"

5
Ricky J, Union Grove, North Carolina 30/06/2019

My Aunt and I were on our way to Florida because she was moving back. We decided to leave on Friday night instead of Saturday morning and stop at Rock Hill to spend the night so we would not have as far to drive on Saturday Morning and we are glad we did. This is a renovated Super 8 motel that just re branded to Best Western and Since I am a Diamond Member I always try to stay at Best Western when possible. I looked at the Best western web site and saw this hotel and booked it for the night. It was a large room, very clean, and comfortable. The staff was very friendly and the breakfast was great. If I am in the area again I will stay here.

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
I am glad that you decided to stay at our Best Western Rock Hill en route to Florida with you Aunt. It pleases me that you appreciated our friendly staff, large rooms, and a clean, comfortable hotel. It makes me feel happy that you were able to sample our hot buffet breakfast. Thank you for being a loyal Best Western Rewards Member. Your business is very important to us and we would love to see you back in the near future.

"Excellent Hotel "

5
toddneuman, Waterbury, Connecticut 23/06/2019

We were on vacation visiting family in holiday Florida .We traveled , stop in south Carolina to visit more family. We checked reviews, we were very pleased. I would like to thank Rosa, Wanda for making are stay a enjoyable one.I would like both of them to be recognized for their professionalism upon are check in, throughout are stay.I would highly recommend this hotel. Price was great, affordable, rooms were very clean. Thank you from Todd,Marcella Neuman from waterbury ct.

"The room and bed was comfortable and neat"

4
Joseph W, Nashport, Ohio 12/06/2019

The rooms newly remodeled and the décor updated to reflect a more home like atmosphere. Breakfast was good and hot and adequate to please most. I was surprised the bathroom trash receptacle hadn't been emptied and an open bar of soap was on bathroom sink counter.

"Like new!"

5
I5943POjonathanw, Lewisburg, West Virgini 22/05/2019

A completely remodeled motel, this one was like new. Everything is totally clean and extremely well cared for. Good security measures in place all around, especially in the back, and very friendly personnel. Great price too--well worth the money!

BestWestRajV, General Manager at Best Western Rock Hill, responded to this review
I am extremely pleased for your appreciation of our hotel, its modifications, cleanliness and our friendly staff. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me Raj Vaid at 803-980 0400.

"Almost perfect"

5
jjcraftmccoy, Xenia, Ohio 07/05/2019

Very clean, modern furniture, check in and out was fast. Only one complaint- overheard staff talking about the rude customer they had earlier. Elevator was being serviced so we had to use stairs - husband has bad knee.

"GREAT PLACE"

5
pcourte, Oakville 07/05/2019

We stayed one night on our way home from Florida. Right of Highway. It appears this hotel was recently updated. Love the lighting in room and bathroom. Very clean comfy bed and pillow. We had a suite on 2nd floor very spacious. Will definetely return there on our next trip. Staff very pleasant.Keep up the good work

"Very Pleased"

5
User 05/05/2019

We arrived late in the evening and our check in was very quick and we were offered a first floor room If we wanted which we were very pleased with .the staff were very helpful and polite . The room was very clean and bright which was refreshing since most hotel rooms are dark and somewhat dismal . They were very updated and lots of parking !

"Decent Hotel But The Area Appears Not To be the best"

4
118trentons, United States 21/04/2019

The hotel has recently been updated. The rooms have plenty of room for a rollaway if needed. There is a couch in the king rooms. The beds were extremely comfortable and so were the pillows. The tub in room 217 does not drain very well.

"Great place to stop"

5
travelwriter211, massachusetts 09/04/2019

We stayed one night here and would do so again. This hotel appears to be recently updated. The room amenities were very good. We especially liked the lighting in the bedroom and bathroom areas. Raj was at the desk when we checked in and he was very pleasant and helpful. He made a nice dinner recommendation for the Legal Remedy Brewing Company and my wife and I really enjoyed it there. If you like locally brewed craft beer along with some unusual food choices this place is worth trying. Only about a 10 minute drive and we would have ended up at one of the local chain restaurants if not for Raj's suggestion. These are the small things that make a difference when you are on the road. Stay here. You won't be disappointed.

"If these walls could moan"

3
Greg M, Kitchener, ON 30/03/2019

The bed was comfortable and the room appeared clean. No complaints about that The paper thin walls though... We were awakened to the sounds of passion multiple times. Multiple... multiple. Oh yes! Oh yes! Oh my God! Even a few "Thank you!"s. I've never been thanked during the act but this guy was a master of his craft. I heard them leave the room and I think he had to carry her. The breakfast was a little crowded and scarce of food, but maybe the couple next to our room needed an energy refill after their night of acrobatic experimentation. 3 stars to the hotel. 7 stars and an OMG to the mystery couple.

"One word: Amazing"

5
User 20/03/2019

This properly was recently renovated and bring such a nice contemporary feel right when you step in. On this street, this is definitely where you will get your “bang for your buck”. Front desk / housekeeping is friendly as well :) Rooms are clean and very much comfortable!

"Great customer service"

5
Tourist06365534299, Spring Hill, Tennessee 19/03/2019

I am A platinum Bestwestern rewards member for a reason, their customer supervise is phenomenal, the prices of the room rates are always reasonable and I always Know what to expect when I stay In their facilities.

"Thanks for a great stay!"

5
Kathy U, Raleigh 18/03/2019

We traveled into town with a high school performance group. It was the best hotel stay we have had! The staff were helpful on the phone prior to our arrival and friendly and understanding while there. Very clean rooms with everything we needed provided without asking. Great price for a newly remodeled hotel. Will be coming back next year for sure....

"Nice hotel in good location."

4
Adrienne T, Milton 05/03/2019

This hotel is in a location right off of interstate 77 ,Breakfast was the normal yogurt,breads,cereal along with eggs and sausage,no decaf coffee at the breakfast area,Room was decently priced under $100.00 with AARP discount.

"Newly renovated, pet friendly hotel!"

5
Sailor_G_USN, Great Mills, Maryland, United States 23/02/2019

Our room was recently renovated with a modern décor. It had 2 queen size beds, the one we used was reasonably firm. Small dogs, under 80 pounds, are allowed for a small fee. The breakfast was good, with hot & cold options. The choices were pretty much the same each morning.

"Pretty good budget hotel"

3
Claudia D, Raleigh, North Carolina, United States 06/01/2019

For a budget hotel, this Best Western was the best in the area. However the area wasn't very appealing. There were 5 other hotels on that road and this was the nicest. The room was clean and nicely made up. However, there were details that weren't well done like spots of wall paint on the ceiling and the sealant around the tub was poorly done. The fridge didn't have a freezer compartment in it but the whole thing was so cold that our items were icing up. We couldn't find a way to turn it down. The checkin staff were pleasant. The room was comfortable. Parking was convenient. The hotel was convenient to the highway. The breakfast was good. Nothing special but useful. The bathroom was awkward. The door is so big it's difficult to get in and shut the door behind you. The toilet paper is also behind you when sitting down

"Pleasantly Surprised"

5
Curiosity57317598620, Cape Coral, Florida 31/12/2018

Good place. Clean, well lit and easy to get to from Highway 77. If I didn't know better, I would have thought I was in a Hampton Inn, except I didn't pay as much for the room. Rooms are great. Will stay again when I travel from NY to FL.Wanda, at the front desk was great! too ! !

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your kind words and posting a review regarding your stay with us at our Best Western Rock Hill. I am delighted that our location, close to the i77 and our good, clean rooms were to your liking. We appreciate your stay with us and hope that you will visit us in the near future.

"Clean and friendly "

4
jillhbflo716, Buffalo, New York 27/12/2018

I booked this hotel last minute while on the road. The rates and proximity to the expressway were ideal. The rooms were clean and updated. Breakfast was adequate- there are waffles, and you can make oatmeal or grits, but no other hot options. Plenty of yogurt, fruit, hard boiled eggs, and multiple options for pastries and bread items. The staff was super helpful and friendly. I would return if I drive this way again.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you very much for posting a review, we greatly appreciate your kind words. I am delighted that you found our staff friendly and helpful. The breakfast we provide is in accordance with what we are expected to provide as a Best Western core brand. However, we are exploring the possibility of introducing some more cooked items which will be beyond what is required of us but may better serve our valued guests needs. We would love to see you back at our hotel in the near future.

"Stay here if you want to room with bugs"

1
User 27/12/2018

Checking in to bugs crawling on the towels in the bathroom is not a good sign your stay will be a good one. When confronted with video of said bugs the only thing offered was fresh linen. No, this is where you offer a new room. After checkout and when called to see why something wasn't offered Rosa at the front desk informed me that the manager wouldn't be back "for a while" and wouldn't let me know when the acting manager would be in. "If I wanted to talk to her I'd just have to keep calling back." I wouldn't recommend staying here for multiple reasons. The critters being the first and the complete lack of concern being the second. It's a nice area but I'll spend the extra money to stay somewhere else in the future.

"Rooms are better than the outside looks."

3
User 05/11/2018

When we arrived here I thought the rooms would be pretty bad. Surprisingly, they had just been renovated. The Lobby looks kind of worn, however. I would stay again since it is a good deal pricewise. The breakfast is not worth having.

"Excellent hotel"

4
User 03/11/2018

Inviting, clean, staffed well, rooms updated and clean with no odors. Tv works for the Saturday night football games. All around good experience! Would stay again!! Better than the Baymont at Windham down the road!!

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your review and kind words. I am glad that you liked our inviting, clean and odor free, newly renovated rooms where you were able to watch Saturday Night Football on our 40 inch LED TVs in peace and comfort. It pleases us to receive positive messages and encourages us to perform even better by making our guest's stay a little more comfortable. My staff and I always strive to cater for all our guest's requirements. We would love to see you back at our Best Western Rock Hill in the very near future.

"Newly renovated"

4
lindser92, Oneonta, New York 24/10/2018

This hotel is beautiful! Clean and fresh. My husband and 2 sons got the king bed suite with kitchenette and sofa bed. The mini fridge was large, perfect while traveling and needing to store stuff. We left before the breakfast was open, but they do have free breakfast.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your review. My entire team and I are happy that your husband and two sons found our clean, fresh rooms and their amenities to their liking. Had they stayed for our complimentary breakfast, I'm certain they would have liked that too. I hope that on their next visit thy will have some more time to sample all our amenities.

"Great Hotel"

5
Cory S, Hernando, United States 20/10/2018

We booked this hotel for several reasons. !. The rate with tax was only $85.00. 2. It was totally remodeled. 3. It was very convenient for us. Just off I-77. The check in attendant was very helpful as we arrived late and didn't see any restaurants nearby. She told us of several and gave us directions to our choice. The staff was very friendly and it is clear that the management takes pride in the hotel. It was recently remodeled and not just a quick paint job. No, complete. Upscale bathrooms, new carpet throughout, etc.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
I ma delighted that you found our hotel very convenient for your requirements. I ma glad that appreciated our helpful staff. On behalf of my whole team I thank you for your kind words as these encourages us to perform even better. We would love to. see you back again.

"Practical Clean Hotel"

5
User 11/10/2018

Our family of four stayed at this hotel on our long trip to Fl. The hotel was very clean with practical and easy to clean furnishings. It looked like it had recently been remodeled. I liked that the beds did not have a comforter but instead had clean white blankets. The staff was friendly and seemed engaged in keeping the hotel clean and accommodating. Breakfast wasn't elaborate but good. We would definitely stay at this hotel again.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your review and kind words. My whole team and I are delighted that you appreciated our clean room and furnishings. Our breakfast is what we are required to provide for our guests by our franchisors. However, we are currently looking into ways of improving it to better serve our guests.

"Recently renovated, very nice and clean"

5
User 19/08/2018

We ended up at this hotel because we had booked a room at another hotel nearby, only to find roaches. But we are so glad we did! For the money its about the nicest hotel you can imagine. I'm told it was recently renovated. The front desk people were very nice and helpful.Happily answered any questions and gave us recommendations for the best places to get some pizza. During breakfast I actually saw the woman at the desk go over and help someone with the pancake machine rather than just telling them what to do. That's service! I loved the flooring in the room. Not that thin carpet you find in most hotels, but actual flooring! The beds were clean and comfortable. Nice flat screen TV. It was quiet and smelled clean. Breakfast was impressive for a free breakfast. We got there near the end, but there was a make your own pancake station, yogurts, fruit, bagels, cereal, toast, bagels, oatmeal and grits packets (brand name stuff too. Activia, Quaker, etc). Plus coffee and juice of course. Its not a five course meal, but its just right for a family to get a quick bite. We will definitely be staying again. I wish we could remember the people at the desks name to be able to give them a mention! Thank you!

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your kind words. On behalf of the whole team at our Best Western Rock Hill, it was a pleasure serving you. I am glad that you appreciated our breakfast and the service that you got from our staff. We look froward to seeing you back at our establishment in the near future.

"Great Experience"

4
tspraggins40, Rock Hill, South Carolina 09/08/2018

I stayed here it was a great place to stay. The front desk young lady Jennifer is just awesome. She makes sure that you are comfortable and you have everything you need. Ive been to many hotels she alone makes you want to stay. She makes sure the guest are happy. When you're home away from home she makes your travel experience great. Tammy S.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you your custom and appreciation of our accommodating staff. I am delighted that you were looked after well and were made to feel welcome as we do for all our guests. We would love to see you back again.

"**"

5
edward34richardson, Savannah, Georgia 05/08/2018

I'm here on a business trip and ever since my arrival Jennifer has been wonderful. She is always smiling and willing to help. Not sure how many hours a week she works but she always seems to be here, I think she deserves a raise.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your appreciation of our hotel and our staff. We are totally dedicated to making our customers feel at home at our Best Western Rock Hill. If and when your business brings you back to this area we would truly love to see you again

"Engineer"

5
JerrodPhillips, Erwin, Tennessee 02/08/2018

Jennifer and the staff were hard working, charming, and dedicated to making sure that my stay was best possible. There is not a lazy bone in thier bodies. The motel was under renovation during my stay and they went above and beyond the call of duty to compensate for the work going on. My next visit to the area will be soon and I plan on driving out of my way to stay at the Rock Hill Super8, even if I find lower rates because they have earned my trust. This is the ninth hotel that I have stayed at this year and it is my favorite by far. Thanks again to Jennifer and the staff!

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
On behalf of all my staff I thank you for your appreciation of our hotel and our hard working staff. It gives me great pleasure to learn that you consider our hotel as one of your favorites. We would love serve you and to see you back again.

"Another great stay at Super 8 in Rock Hill SC"

5
Donna Marie D, Rock Hill, South Carolina 29/07/2018

Even through they were under construction, Duke, Jennifer and staff were as friendly as usual. It felt like coming home since we have been coming her at least 2 times a year because our daughter went to college at Winthrop University. We were informed that starting in August 2018 it will become Best Western in Rock Hill

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your kind words and we truly appreciate your patience during our renovation/construction period. They were trying times for all our staff but did not detract them from making our guests' stay as comfortable as was possible. Now that all the renovation/construction work is complete and we are a Best Western do please come and invest us again to see the changes.

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.