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Best Western Hotel Rock Hill, Rock Hill

4.0/5  - basé sur 740 notations.
888 Riverview Road, 29730-2743, Rock Hill, United States - See map
Best Western Rock Hill - Exterior Day The Best Western Rock Hill is ideally located in the center of Rock Hill. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Rock Hill hotel near Carowinds and academically renowned Winthrop University is the ideal stopover for your next trip through South Carolina, and we offer a convenient location off I-77. Whether you are our guest for just one night, or you are here for an extended stay, we offer comfortable, luxurious, accommodations at a great price.

Best Western

Hotel Rock Hill

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 740 guest reviews
NOTE ISSUED
Excellent
258
Very Good
288
Average
139
Poor
31
Terrible
24
REFER TO NOTICE
Business Business
84
Couples Couples
191
Family Family
307
Friends getaway Friends getaway
52
Solo travel Solo travel
79
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Pretty good budget hotel"

3
06/01/2019

For a budget hotel, this Best Western was the best in the area. However the area wasn't very appealing. There were 5 other hotels on that road and this was the nicest. The room was clean and nicely made up. However, there were details that weren't well done like spots of wall paint on the ceiling and the sealant around the tub was poorly done. The fridge didn't have a freezer compartment in it but the whole thing was so cold that our items were icing up. We couldn't find a way to turn it down. The checkin staff were pleasant. The room was comfortable. Parking was convenient. The hotel was convenient to the highway. The breakfast was good. Nothing special but useful. The bathroom was awkward. The door is so big it's difficult to get in and shut the door behind you. The toilet paper is also behind you when sitting down

"Pleasantly Surprised"

5
31/12/2018

Good place. Clean, well lit and easy to get to from Highway 77. If I didn't know better, I would have thought I was in a Hampton Inn, except I didn't pay as much for the room. Rooms are great. Will stay again when I travel from NY to FL.Wanda, at the front desk was great! too ! !

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your kind words and posting a review regarding your stay with us at our Best Western Rock Hill. I am delighted that our location, close to the i77 and our good, clean rooms were to your liking. We appreciate your stay with us and hope that you will visit us in the near future.

"Clean and friendly "

4
27/12/2018

I booked this hotel last minute while on the road. The rates and proximity to the expressway were ideal. The rooms were clean and updated. Breakfast was adequate- there are waffles, and you can make oatmeal or grits, but no other hot options. Plenty of yogurt, fruit, hard boiled eggs, and multiple options for pastries and bread items. The staff was super helpful and friendly. I would return if I drive this way again.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you very much for posting a review, we greatly appreciate your kind words. I am delighted that you found our staff friendly and helpful. The breakfast we provide is in accordance with what we are expected to provide as a Best Western core brand. However, we are exploring the possibility of introducing some more cooked items which will be beyond what is required of us but may better serve our valued guests needs. We would love to see you back at our hotel in the near future.

"Stay here if you want to room with bugs"

1
27/12/2018

Checking in to bugs crawling on the towels in the bathroom is not a good sign your stay will be a good one. When confronted with video of said bugs the only thing offered was fresh linen. No, this is where you offer a new room. After checkout and when called to see why something wasn't offered Rosa at the front desk informed me that the manager wouldn't be back "for a while" and wouldn't let me know when the acting manager would be in. "If I wanted to talk to her I'd just have to keep calling back." I wouldn't recommend staying here for multiple reasons. The critters being the first and the complete lack of concern being the second. It's a nice area but I'll spend the extra money to stay somewhere else in the future.

"Rooms are better than the outside looks."

3
05/11/2018

When we arrived here I thought the rooms would be pretty bad. Surprisingly, they had just been renovated. The Lobby looks kind of worn, however. I would stay again since it is a good deal pricewise. The breakfast is not worth having.

"Excellent hotel"

4
03/11/2018

Inviting, clean, staffed well, rooms updated and clean with no odors. Tv works for the Saturday night football games. All around good experience! Would stay again!! Better than the Baymont at Windham down the road!!

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your review and kind words. I am glad that you liked our inviting, clean and odor free, newly renovated rooms where you were able to watch Saturday Night Football on our 40 inch LED TVs in peace and comfort. It pleases us to receive positive messages and encourages us to perform even better by making our guest's stay a little more comfortable. My staff and I always strive to cater for all our guest's requirements. We would love to see you back at our Best Western Rock Hill in the very near future.

"Newly renovated"

4
24/10/2018

This hotel is beautiful! Clean and fresh. My husband and 2 sons got the king bed suite with kitchenette and sofa bed. The mini fridge was large, perfect while traveling and needing to store stuff. We left before the breakfast was open, but they do have free breakfast.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your review. My entire team and I are happy that your husband and two sons found our clean, fresh rooms and their amenities to their liking. Had they stayed for our complimentary breakfast, I'm certain they would have liked that too. I hope that on their next visit thy will have some more time to sample all our amenities.

"Great Hotel"

5
20/10/2018

We booked this hotel for several reasons. !. The rate with tax was only $85.00. 2. It was totally remodeled. 3. It was very convenient for us. Just off I-77. The check in attendant was very helpful as we arrived late and didn't see any restaurants nearby. She told us of several and gave us directions to our choice. The staff was very friendly and it is clear that the management takes pride in the hotel. It was recently remodeled and not just a quick paint job. No, complete. Upscale bathrooms, new carpet throughout, etc.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
I ma delighted that you found our hotel very convenient for your requirements. I ma glad that appreciated our helpful staff. On behalf of my whole team I thank you for your kind words as these encourages us to perform even better. We would love to. see you back again.

"Practical Clean Hotel"

5
11/10/2018

Our family of four stayed at this hotel on our long trip to Fl. The hotel was very clean with practical and easy to clean furnishings. It looked like it had recently been remodeled. I liked that the beds did not have a comforter but instead had clean white blankets. The staff was friendly and seemed engaged in keeping the hotel clean and accommodating. Breakfast wasn't elaborate but good. We would definitely stay at this hotel again.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your review and kind words. My whole team and I are delighted that you appreciated our clean room and furnishings. Our breakfast is what we are required to provide for our guests by our franchisors. However, we are currently looking into ways of improving it to better serve our guests.

"Recently renovated, very nice and clean"

5
19/08/2018

We ended up at this hotel because we had booked a room at another hotel nearby, only to find roaches. But we are so glad we did! For the money its about the nicest hotel you can imagine. I'm told it was recently renovated. The front desk people were very nice and helpful.Happily answered any questions and gave us recommendations for the best places to get some pizza. During breakfast I actually saw the woman at the desk go over and help someone with the pancake machine rather than just telling them what to do. That's service! I loved the flooring in the room. Not that thin carpet you find in most hotels, but actual flooring! The beds were clean and comfortable. Nice flat screen TV. It was quiet and smelled clean. Breakfast was impressive for a free breakfast. We got there near the end, but there was a make your own pancake station, yogurts, fruit, bagels, cereal, toast, bagels, oatmeal and grits packets (brand name stuff too. Activia, Quaker, etc). Plus coffee and juice of course. Its not a five course meal, but its just right for a family to get a quick bite. We will definitely be staying again. I wish we could remember the people at the desks name to be able to give them a mention! Thank you!

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your kind words. On behalf of the whole team at our Best Western Rock Hill, it was a pleasure serving you. I am glad that you appreciated our breakfast and the service that you got from our staff. We look froward to seeing you back at our establishment in the near future.

"Great Experience"

4
09/08/2018

I stayed here it was a great place to stay. The front desk young lady Jennifer is just awesome. She makes sure that you are comfortable and you have everything you need. Ive been to many hotels she alone makes you want to stay. She makes sure the guest are happy. When you're home away from home she makes your travel experience great. Tammy S.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you your custom and appreciation of our accommodating staff. I am delighted that you were looked after well and were made to feel welcome as we do for all our guests. We would love to see you back again.

"**"

5
05/08/2018

I'm here on a business trip and ever since my arrival Jennifer has been wonderful. She is always smiling and willing to help. Not sure how many hours a week she works but she always seems to be here, I think she deserves a raise.

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your appreciation of our hotel and our staff. We are totally dedicated to making our customers feel at home at our Best Western Rock Hill. If and when your business brings you back to this area we would truly love to see you again

"Engineer"

5
02/08/2018

Jennifer and the staff were hard working, charming, and dedicated to making sure that my stay was best possible. There is not a lazy bone in thier bodies. The motel was under renovation during my stay and they went above and beyond the call of duty to compensate for the work going on. My next visit to the area will be soon and I plan on driving out of my way to stay at the Rock Hill Super8, even if I find lower rates because they have earned my trust. This is the ninth hotel that I have stayed at this year and it is my favorite by far. Thanks again to Jennifer and the staff!

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
On behalf of all my staff I thank you for your appreciation of our hotel and our hard working staff. It gives me great pleasure to learn that you consider our hotel as one of your favorites. We would love serve you and to see you back again.

"Another great stay at Super 8 in Rock Hill SC"

5
29/07/2018

Even through they were under construction, Duke, Jennifer and staff were as friendly as usual. It felt like coming home since we have been coming her at least 2 times a year because our daughter went to college at Winthrop University. We were informed that starting in August 2018 it will become Best Western in Rock Hill

RajeshV480, General Manager at Best Western Rock Hill, responded to this review
Thank you for your kind words and we truly appreciate your patience during our renovation/construction period. They were trying times for all our staff but did not detract them from making our guests' stay as comfortable as was possible. Now that all the renovation/construction work is complete and we are a Best Western do please come and invest us again to see the changes.