Best Western Hotel Inn & Suites - Monroe,  Monroe

4.5/5  - based on 233 guest reviews.
2316 Hanover Drive, 28110-0450, Monroe, United States - See map
+1 704 283 4746 +1 704 283 1815



Your room

> Room 1

1 adult


Hotel advantages

  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
TripAdvisor Traveler Rating
based on 234 traveler reviews
See more comments >>
Photo gallery :
Experience the many attractions and businesses - including Wingate University and Extreme Ice Center - while staying at this newly renovated Monroe hotel. You'll feel right at home at this cozy Monroe hotel. Each of the comfortable, spacious rooms offer high-definition cable television with HBO® on a 32 or 42-inch flat screen TV, free wireless internet, a single serve coffee maker, a refrigerator, a microwave, a desk and much more. After a great night's sleep, wake up to a delicious complimentary continental breakfast. Guests can unwind and soak up the sun at our outdoor seasonal pool. Interested in a convenient workout? This Monroe, NC hotel offers access to the Monroe Aquatics and Fitness Center right across the street for a daily fee. Get even more value out of your stay with access to meeting facilities, guest laundry, a 24-hour front desk, and a business center. Traveling on business? You'll have easy access to ATI Allvac, Tyson®, South Piedmont Community College, Union County Agricultural Center, BAE Systems and Union Regional Medical Center when staying at this North Carolina hotel. Just 20 miles from Charlotte, you'll also have access to the city's corporate offices. Traveling is a breeze, as Charlotte International Airport is only 25 miles away. If you're looking for leisurely activities, the area offers many attractions. Sports enthusiasts will enjoy taking in a game at Wingate University or playing a game at Carolina Courts or ice skating at the Extreme Ice Center. Our location also offers easy access to Cane Creek Park, Charlotte Convention Center and Charlotte Motor Speedway. Historic Downtown Monroe is just two miles away and offers charming restaurants and stores. Whatever your culinary craving, you're sure to find it, as there are 15 restaurants within less than a mile of the Best Western Inn & Suites - Monroe. For an affordable trip, make a reservation at the Best Western Inn & Suites - Monroe. Enjoy your stay.

See rates and availability

Room 1

Guest reviews

in partnership withtrip advisor img
based on 234 guest reviews
Certificate of Excellence
Business Business 68
Couples Couples 32
Family Family 98
Friends getaway Friends getaway 16
Solo travel Solo travel 12
Sleep Quality
Best Western Inn & Suites - Monroe,Monroe
  • 5
    « 5 ?? rating at a 3 ?? price. »

    I made reservations at last minute and was very pleased with my choice. The room was excellent and the rates were great. I will be choosing Best Western again in the future. I was only 15 minutes away from my destination and close to a mall so I was able to do some shopping.

    « Great place »

    The rooms are very clean and up to date. Hotel has a pool, has ice machines outside with venue machines also. The shower and toilet is up against each other In a small room. The breakfast is pretty good. Has everything u need in the morning. I would be coming back if ever in the area again

    « services »

    people went out of their way to make you feel at home. Special attention was provided when problems occurred with the printer in their business center. Hotel might be able to present a little better breakfast like the Best Western in Matthews, NC.

    « Great place to stay! »

    Stayed 3 nights at this motel. Had a clean, comfortable room and the staff were super friendly. Good breakfast of Jimmy Dean sandwiches, juice, fruit, coffee! There are several nice restaurants close by and Belks is right behind the motel. Would highly recommend this motel.

    « Great Place to Stay !!! »

    Super clean hotel, super nice staff. Would highly recommend this hotel to any and all. Super comfy bed. Great rates. We came to Carolina for a friends wedding and we couldn't be happier with this hotel.

    « On the way to Florida »

    We like taking the autotrain, but wanted to visit friends instead in Monroe. The hotel has outside walkways, we noticed smokers outside their rooms ( non smoking rooms ) so I would say the smokers need an outside lounge that non smoking people could get to their doors. In Canada, building code says smokers can't smoke within 27 feet of an entrance

    « Great value »

    Clean, updated hotel with comfortable mattresses and pillows. Courteous staff. Good breakfast choices. Large TVs and dependable WiFi. Convenient to area restaurants and shopping. This has been our hotel of choice for 6 years while having a student at Wingate University. They provide a University discount also.

    « Our Home Away From Home »

    Comfortable and secure. A little louder than usual....making for a difficult night. Love the proximity to restaurants and activities in the area. Visit here several times a year to see family and friends. Love the beds and cleanliness of the rooms......always feel safe.

    « Awesome overall »

    Enjoy my stay the lobby was clean and nice they had nice treats to offer customers and the brownies were amazing, the room was nice and clean and the bed was so comfortable, the staff was nice and helpful, the Internet was not that great but overall have a great stay.

    « was ok »

    got to love a house keeper knocking at 8,00 in the morning brought that up at the front desk was told normal ok first time at a best western hotel last time had to wait till 3.00 some how all rooms were still dirty at 1.00 room did smell

  • 4
    « Great place »

    I had a pleasant stay here, the room did have a slight odor, but a little spray of air freshener took care of that, the beds were nice and comfortable, good pillows, great water pressure in shower, breakfast had a decent variety including ready made sandwiches in fridge to warm up. I would definitely stay here again.

    « Excellent »

    very comfortable and excellent. I would stay again it is clean the beds are very comfortable. All the people there are very professional and very nice I recommended it to everyone they are going to spend super good

    « Great stay in Monroe NC... »

    This hotel is in a great location, and is close to plenty of shopping and restaurants, and it's also right off the highways. There is pool and a fitness center directly across the street. Pleasant staff, clean rooms.

    « Maintaining at the peak of efficiency and comfort »

    Clean, friendly, comfortable motel with an exceptional staff at your fingertips when you need them. Solid WiFi, safe environment, convenient parking. The upgraded TV's are amazing. Big fridge for long-term staying, awesome water pressure, and great location. Best Western is the best value, hand down.

    « Great »

    The hotel was great. The employees were very professional. The complimentary breakfast was perfect. We stay in the Quality Inn across the street. The Quality Inn was a bad experience. It was a brothel instead of hotel.

    « Great hotel in a wonderful location »

    I was very surprised at the qualityof the hotel. Great staff and wonderful rooms for an excellent price! The breakfast provided great variety as well as being quick and easy so that I could get to my meeting. It's in a great location.

    « A great room for the money. »

    For the price, I was very pleased with my stay. Clean room and a great breakfast. The staff was helpful and curious. Will come back if I return to the area. It was a prefect location for the activities we had planned for our stay.

    « I will be back!! »

    My room was very clean and comfortable. The check in was fast and very friendly. Would have loved to have had hot breakfast items though. Many restaurants and a mall are near by. I will be staying here again when in the area.

    « Mixed stay »

    Check in was a nightmare as the desk clerk ran my card for full amount of stay and the $25 "hold" for incidentals, instead of the $25 incidental hold. She did this twice all the while stating that they did not do that. No apology given either. She did correct it while talking to the credit card company. Turning on the heater set off the smoke alarm. Microwave did not shut off properly allowing the cooked item to be burnt. Strangely having a room full of smoke did not set off the smoke alarm. Front desk manager did not offer any compensation for how we were treated upon check in. Only an apology (that did not seem very sincere), and a vague promise to look into the matter. Room was spacious enough and clean. Hotel is located close to Walmart, a small mall, and a few restaurants, as well as the town's aquatic center. Breakfast lady is a people pleaser who will go out of her way to make the breakfast experience as best as possible. There is no stove, so no hot breakfast here. There is a variety of breakfast sandwiches (mostly Jimmy Dean), breads, a waffle maker, and packaged hard boiled eggs, cereals (including oatmeal packages) and gluten free Corn Chex, hot coffee, apple and orange juice, milk, and Bigalow tea assortment, as well as fresh fruit (clementines and bananas this week). Given the way we were treated at check in and the attitude at check out from the front desk manager, I cannot recommend this hotel to any of my coworkers.

    « Excellent customer service »

    The front desk went out of their way to be helpful. Good continental breakfast nice atmosphere and very friendly and courteous staff. In close proximity to the areas I needed to be and a variety of restaurants within walking distance

  • 5
    « Great Place »

    Nice Motel away from a very congested road, so it was quieter than many places in the area. Yet it was still close to shopping, restaurants and services. The motel staff was great...cordial, responsive and caring to our needs.

    « Vacation Stay »

    I have stayed at the Best Western in Monroe, NC for the past 5 years and LOVE the staff Kellie and Linda. They have always made my stay warm and welcoming. Check in and check out were easy and painless. I REALLY hated to leave!!!!!

    « Service »

    Don't advertise as a Hotel and its a motel. Teach your staff how to take the reservations without people having to keep calling back to get confirmations. All of them should be able to answer with the same answers. I

    « Not a motel for hot natured folks »

    Room was very nice. We got the supreme room and the rate would have been okay had the air conditioner worked. No meats nor eggs on the breakfast bar but I guess that is an individual requirement which some may not find necessary. Spacing was adequate. Some of the staff could use some additional training on dealing with the public. Location within Monroe is very good.. lots of nice restaurants in the immediate area.

    « tmaj »

    Last minute decision to stay, but found friendly staff, clean lobby and room, comfortable beds and free breakfast to get you started. The stairs were the only drawback for us. But overall we were pleased with our stay.

    « Excellent Hotel »

    This is a great spot in Monroe with easy access to Wingate University. The room was spacious and bed very comfortable. Staff was extremely friendly and helpful while I was there and the breakfast area was clean, well organized and provided a good variety of options.

    « Very good breakfast »

    This Best Western is in a convenient location. The room was clean, comfortable and everything in good working order. Had a good night's sleep on a comfortable bed in a quiet room. The TV was good size, the bathroom was very roomy. The breakfast area was clean, the coffee was hot and there were many choices for breakfast items.

    « Just "OK" »

    Not much else to add. Room was clean. Very dated with the décor. Fitness center apparently has been out of commission for a while because a guest "busted it up". Appears that the owner has no intention of fixing it. Employee said that they have guest passes to the YMCA across the street, but they are locked up. The next morning the day shift desk workers knew nothing about passes and that I would have to pay out of pocket to use the facilities. Hmmmm. . . . Why would I stay here again? Oh, that's right, I won't!

    « good bang for your buck »

    I was a little leery , seeing the location. Looks can be deceiving. This motel ( not really a hotel) is central to everything. No crazy directions to get to food, entertainment or venue. Just smack dab in the middle of Monroe, which is a pleasant little town. I traveled with myself and teen daughter. Hotel staff was amazing. So welcoming and nice. The lobby is better than average, clean and bright. Our check in was smooth and the lady was very professional and very friendly. She gets five stars! The parking is ample, typical of a motel, aka park in front of your room door. The room was clean , not super spacious, but not tiny either. It was very clean. Our 2 queen room had a tv, mini fridge, microwave, small coffee maker, iron and hair dryer. Room is a bit dark and you really don't want your curtains open due to foot traffic. The pool area was clean , although I did not use the pool . The beds were comfortable and the room was quiet. Now for the negative parts. The bathroom. The bathroom was spotless clean. However it was tiny. No fan. When I say tiny, I mean my 4 foot 10 , 98 lb daughter even stated it was cramped. The ceiling in the shower is lower than the rest of the bathroom which is odd. She was able to stand in the shower and place her hand on the ceiling, while on tip toe. Why is this a problem? Well had my son or husband , each 6 foot 2, traveled with us they would have had to almost duck to take a shower. anyone over 6.2 would simply not fit. I am 5'6 and I felt claustrophobic but I didn't have to duck. All and all a minor complaint. Unless you are tall. The other down side and why I would not recommend to families, there is ALOT of foot traffic. This may be a one-off . We stayed Friday to Saturday. There was a group of gentlemen that walked from a restaurant to their rooms , rather intoxicated and very loud. Mind you they were not being vulgar, or destructive, just speaking and yelling to each other very loudly in Spanish. Also slamming doors. So that really isn't the motels fault, but I think it is important to mention . If my daughter was little and napping it would have certainly woke her up screaming. So keep it in mind. For a 1 night stay , it was clean, safe and cozy. I would recommend for business traveler ( there was a small business center in the lobby) , the breakfast is clean and abundant or I would recommend to a traveler like me, who has a teen with them for an out of state competition. Great location, excellent staff, and fair price for what you get.

    « Work in style »

    We had to stay 2 nights for work. This hotel was right in the heart of EVERYTHING! It was clean and comfortable. The office staff could not have been any nicer. The breakfast was nice before we had to go to work. The very BEST point {for me!} is that they had smoking rooms!!!

  • 5
    « 18 wedding anniversary »

    We checked in around 3pm on May 5 2017. The lady at the front desk was absolutely wonderful. I can't remember her name. We came without no idea where we were going to stay but after talking to her we easily made our decision. Even though she wasn't feeling well she had a wonderful welcoming smile on her face.

    « Good Place to Stay »

    We enjoyed our recent stay at the Monroe, NC Best Western. It was clean, the staff was very friendly and the breakfast was adequite. We would definitely stay there again. It was also very conveinent to our relatives.

    « Easter Weekend »

    The hotel is clean, the staff is friendly and helpful. Convenient location to Wingate University, Charlotte airport, shopping and several attractions at a reasonable price. There are many good restaurants nearby as well. I recommend this hotel to anyone visiting the area.

    « My Stay »

    The room was very clean and the people who worked there bent over backwards to help you with anything you needed. I would recommend this hotel and I would stay again. They have non smoking rooms which I like very much. It is in a convenient location with plenty of places to eat and shop. And the room had a fridge and microwave.

    « Great Hotel »

    This is second time that my wife and I have stayed at this Best Western in Monroe and have definitely enjoyed it both times and will definitely be back again. We stay here to watch our Grandson play baseball with the Wingate Bulldogs.

    « Meet the Family »

    I had a good 1 day stay at the hotel. The King size bed was comfortable room was a nice size, bathroom was a little small but we managed. It was close to several restaurants so the location was great. I would come back again.

    « Great for Construction Workers »

    I know it's hard to tun down business when these construction projects occur in your vicinity, but you think you would try to keep them under control. I was awakened every morning at 6:00am by yelling and cars starting and doors slamming. This also occurred every evening when they returned. Also, don't expect to get the room you booked, I booked a king, called in advance to let them know I would be arriving late, and was still stuck in a Double with no explanation. I'll never stay here again. I would drive 30 miles rather than give them my money.

    « Comfortable and Clean Stay »

    I ended up at this hotel after the original place I booked turned out to be a disaster. The woman at the front desk was extremely welcoming and accommodating. The rooms were incredibly clean and beds were very comfortable. The breakfast was very typical for a continental breakfast, but don't expect anything special. I would definitely stay here again due to their reasonable rates and friendly staff.

    « clean and friendly hotel »

    People were very friendly and assisted in several ways. Very good selection of breakfast items and close to shopping to pick up any last needed items. Very close to good variety of restaurants. It was pretty close to major highways so access was easy; however, there are no signs on Roosevelt Avenue to show where the hotel is actually situated.

    « Clean & Comfortable »

    We have stayed at this hotel many times. The only issue we had on this visit, was that the hot water ran out on two different nights. Called the front desk, they apologized and said that a group just got back, so therefore the hot water ran out. Other than that, we had no other issues. Will definitely stay here again..

  • 5
    « No complaints »

    Very clean, up to date. Looked for something a little less expensive but all reviews noted things such as out dated, filthy, and worst of all, bed bugs. I was willing to pay a little more to get a nicer place for just the one night. Bed was comfortable. Had free breakfast, with a variety to choose from. Lady at the desk was friendly. Hotel is right next to a busy highway, but didn't seem to be a problem. I would recommend this hotel.

    « Wonderful Experience »

    Booked this room with short notice, but still received a very decent rate. Upon arrival, I was greeted by a very nice lady working check in. She handled it all quickly and offered me sweet treats and coffee. My room was very clean, spacious and very well stocked. I was quite comfortable here and slept so soundly. I will definitely recommend this place to friends and I will stay again if I have the chance.

    « Good friendly hotel »

    Price was good. Staff was good. Room was good. Location was good. A very clean hotel. Well kept. Rooms were clean. I stay in a lot of hotels in my line of work. I will stay at this one again when I am back in the area.

    « Hasn't lost any of it's charm...maybe even better now... »

    Although it's been a couple of years since I'd had the opportunity to come back, everyone remembered us, and we were treated like family. The experience of staying at this motel is completely relaxing, allowing us to focus during the day on what we had to achieve in the Charlotte area. This is exactly what one needs in a motel stay. The beds were comfortable and relaxing, the rooms are Spic&Span clean, the bathroom was just as clean, and all fixtures and faucets worked perfectly. WiFi worked when we needed it, the room and whole property felt safe and secure, and the staff was as accommodating as is possible for anyone. Sometimes motels lose their enthusiasm and their standards over time. After many years, this Best Western has indeed maintained and perhaps even improved its service.

    « great place for the price »

    great service and clean...breakfast is good and relax area...close all that you need across the road down a gym across the street with pool...very convent to the highway for easy excess to the continue the trip

    « Will return when in area... »

    Have stayed here several times and enjoyed the stay. Nice place and very friendly staff. Will be back when I am in this are for sure. Especially like they have smoking rooms. The breakfast attendant goes out of her way to make sure quest are taken care of.


    Great location close to restaurants and entertainment. Rooms were clean and comfortable. Easy excess . Staff were friendly. The area was quiet and the mall was within walking distance to movies, food and shopping.

    « Clean and friendly »

    We came to the hotel and small bites of cakes and cookies individually wrapped..the staff was friendly and helpful and had honored my wishes for a ground floor room. The room was clean and neat. It was quiet and plenty of parking. Breakfast was fresh and good. There was a good variety of foods to choose from. It was a good stay for 3 nights.

    « Very Welcoming »

    Did not have reservation, but desk clerk was very friendly and welcoming. Made us feel right at home. Room was very clean and attractive. I was especially impressed with size of bathroom and fixtures were modern and clean. I certainly will consider stopping at Best Western on next trip based on this experience.

    « We will stay in this Best Western again when we are in Monroe! Completely satisfied! »

    We stayed at the hotel for two nights and found it to be very clean, excellent service, and conveniently located. Both days, our room was supplied with plenty of clean towels, toiletries, and cups. The continental breakfast was great and the hotel staff was friendly and efficient. We believe that we got more than our money's worth from our stay! We wholeheartedly recommend this hotel to other customers.

  • 5
    « Nice place »

    We stayed here on our way to Myrtle Beach. Hotel was very clean! Staff was very helpful. We was able to get a suite at the last minute. Continental breakfast was very good. Check in and check out very efficient and professional. Would stay here again.

    « Best Western - Monroe, NC »

    Clean rooms. Friendly, Caring staff who gave excellent service and advise. central location. Clean pool and had plenty of pool towels available. Nice Breakfast. Definitely will stay there again when in that area.

    « First Stay at this location »

    Enjoyed my first stay at this location. Staff very friendly. Breakfast attendant vey nice and helpful. Will be back to this location when I am in the area for business again. price could have been a little better but quality was good.

    « Look no further! »

    We visit Monroe,NC often and have stayed at about every hotel in the area. A few years ago we arrived in the area late one night and did not have reservation any where. We called Best Western and after speaking with Kelli for the first time who was very helpful and concerned we knew this would be home away from home. We have been staying there every since and would not consider anywhere else.

    « Best Western Inn & Suites »

    We stayed at the Best Western several times in Monroe, North Carolina and the rooms have always been clean and neat. The employees at this location were very helpful and courteous. The breakfast area was always clean and well stocked. The internet in the rooms worked great and there were enough channels on the TV to pick from.

    « Very nice room »

    The first hotel we stopped at had just one suite available for $179. They suggested we try the Best Western just down the road. We got a very nice room for $99. The employees were all very friendly and helpful. Would definitely stay there again.

    « Monroe, NC Best Western Hotel »

    Overall good service. Brownies and muffins, fruit and hot beverages offered at check in. Staff went above and beyond to ensure we were comfortable and had everything we needed. Good selection of breakfast items. Clean room. Quiet.

    « Nice place to stay »

    Spent a night in Monroe, NC on our way to Florida. I used to live in Monroe but it was before this Inn was built. It was very nice. Clean and quiet. Breakfast was good, as well. I would recommend this Inn.


    My stay was wonderful. The room was exceptionally clean. I am very picky and a germaphobe I would notice if it wasn't.. The price was excellent considering all the amenities given, I have relatives in Monroe and when I visit, The Best Western is the only place I would stay. This motel Is highly recommended.

    « Nice place, Good price »

    This is a nice and clean hotel that is very convenient to shopping, dining and late night entertainment. That and it's close to my sons school makes a perfect fit. The breakfast is basically continental with the addition of fresh made waffles. A nice layout of items for sure...

  • 3
    « Great Value »

    For a night or two a great value great location many places to eat close by. Staff very friendly and helpful breakfast was ok for something quick. This is an old exterior door type hotel but felt safe and secure. I would stay here again

    « helpful & comfortable »

    Caring and helpful staff. They go out of their way to meet some of my special needs. Usually quiet and convenient to restaurants and shopping. Since I stay there frequently they do not hesitate to upgrade my room whenever possible.

    « Great Hotel »

    My wife always enjoy staying at Best Western hotels. They are always clean and have great employees working there. They make you feel at home and always more than willing to help in any way they ca.n. We look forward to our next stay in a Best Western Hotel

    « Great Stay »

    We stayed in this hotel for a week the end of Jan and first part of Feb, 2016..The room was very clean, smelled good, and well furnished. The staff was exceptionally helpful and house keepers were thorough. I am usually considered a clean freak, and I usually try to be patient but am most often having something cleaned over or doing it myself. I absolutely just relaxed and enjoyed doing nothing at this hotel. The breakfast was nice, the breads were individually wrapped to stay safe and fresh. Wonderful!

    « Bussiness »

    Excellent place to stay, very friendly staff, always ready to help you with any issues, lots of parking spaces, clean rooms, comfortable beds, restaurants with in walking distance. When I'm in this area I will return to this hotel and I normally stay at Holiday Inn Express.

    « great stay »

    This is a great place to stay; clean, friendly staff, comfortable bed, good breakfast, fast internet, great TV with on demand programming. Really could not ask for a better value for an over night stay or longer. Thanks.

    « great hotel »

    Excellent stay while on our way to myrtle beach. The rooms are very clean and modern. Their breakfast is excellent hot and very appetizing. I A very good experience And recommended if you want a nice place to stay.

    « Great Customer Service and bang for your buck »

    We have stayed at this Best Western many times and have enjoyed ourselves each and every time. The staff goes above and beyond for their customers. The location is great for visiting Wingate University. We plan to stay again for graduation. There are so many restaurants on Route 74 that you cannot get bored with the variety of selection.

    « Immaculate and Staff Went the Extra Mile! »

    I can't say enough about the Best Western. We were advised to book the Holiday Inn but it was full. I am so glad we chose Best Western in Monroe. The staff couldn't have been more kind and gracious. The rooms are spacious with jacuzzi and the beds are immaculate, the internet was great. I am a world traveler and this was the best experience we ever had! You won't be disappointed.

    « Wonderful staff, clean rooms, no hassle! »

    I stayed here for work but was treated like royalty. Although breakfast wasn't prepared yet, I had to be at work at 6AM and the attendant let me in every morning to get juice, yogurt and a piece of fruit. (Coffee was available too!) Although it's just off of Hwy 74, it's quiet even on the highway side. I had a corporate rate, but a spacious room on the first floor as requested. Daily newspapers and little treats at the front desk are standard here. Wish I could stay somewhere like this every week!

  • 4
    « parent weekend at Wingate »

    The hotel staff and room were great. It was close to campus and easy in and out. We had great options for food like Stone Table for dinner and DFC were both nearby. The southern hospitality of the staff at the Best Western was great and refreshing.

    « Good stay »

    See my review on TripAdvisor. Great staff and nice room. Exterior doors. No elevator. Near the highway but not noisy. Eat at Logan's Roadhouse! Close to shopping and the water park is across the street for family fun.

    « Wonderful »

    Room was awesome, breakfast was great! We love staying in this hotel when visiting our son at Wingate University! Feels like home away from home! Lots of room, very clean and very pretty and cozy! Well worth every dollar spent!

    « Liz at Best Western - Monroe is AMAZING! I'll stay here every time I visit. »

    My husband drove up a week ago from our home in Galveston. He grew up here. The purpose of the trip was several fold in that he visited his daughter and four of his grandkids and sat with his mother in her assisted living facility for a week and actually called Bingo for them. Side note: Class reunion in Monroe! So I flew in last night. It took 7 hours to get here with driving time to the Houston airport. Hubby booked a room 5 minutes from the airport in Charlotte. We stayed the night with plans to come to Monroe the following morning so he could have breakfast with his high school pals. Prior to my arrival he tried to find a place in Monroe for us to stay. Everything was booked except for the Jameson Inn. They let us check in early which was nice BUT, has the place ever been cleaned. I could not even sit on the bedspreads and the place stunk to high heaven, non smoking room to boot! I told my husband I could not stay there. He proceeded to his breakfast and I went about the business of finding a new place to stay. As luck, or divine intervention would have it I booked a room here at the Best Western in Monroe and discovered I had mis typed my email address for the confirmation email. I called travelocity to plead my case about the horrible place I was in and wanted to make sure my email address was changed so I had proof, more for myself, that I had another place to stay. She promptly put me in touch with Liz The Amazing here at the Best Western and I again pleaded my case. She assured me that she was going to put housekeeping on the Job immediately so I could check in EARLY! I contacted my husband at breakfast and said Liz assured me we could check in within the hour. I also told him that I wanted to stop and get her a little gift because she essentially saved our marriage! LOL. We walked in and I thanked her profusely and presented her with a small orchid plant. The next words out of her mouth stunned me. She said, " I wanted to make sure your stay with Best Western was a pleasant one SO I upgraded you to a suite". WOW! Where do you get service like that? I know. Best Western Monroe, NC. Liz made us feel so welcome and at home that we decided to stay another night!

    « Great place to stay »

    Have been staying at this location for several years, and still very happy with my choice. Rooms are comfortable, beds sleep good, breakfast is a good experience. Good location, as it is close to most shopping and restaurants. Short ride to family in Charlotte, Pageland, and Jefferson. I am always pleased with the value for the price, and service has always been good.. Really enjoy my stay in NC

    « Loved it! »

    We stayed here only one night but were so impressed! The staff was super friendly and the room was Awesome!!!!!!!! What a wonderful surprised when I walked into the room and it was not only super clean and beautiful but it didn't smell at all! Earlier in the week I had to stay at another hotel. Their prices were the same but the first room was dirty and stinky! I was just wanting for the night to be over so I could get out of there!!! This Best Western was so nice that I didn't want to leave. (lol) I would definitely recommend this hotel to anyone!

    « Visiting Family »

    We stay at this Best Western 3 times a year while visiting for our Grandchildren's Birthdays. Rooms are always clean, staff has always been friendly and always willing to accomadate our needs. The hotel is in an area where there are many resturants and stores in case you forgot something.


Getting to the hotel ...

All directions
·From: Interstate 85. In Charlotte you can take Interstate 485 East to Exit 51B to Highway 74 East to Monroe. When in Monroe, Make a right at the traffic light intersection of Logan's and Showmars Restaurants to the Best Western Inn and Suites Monroe. ·From: Interstate 77. In South Charlotte you can take Interstate 485 East to Exit 51B to Highway 74 East to Monroe. In North Charlotte you can take Interstate 277/Brookshire Freeway South, and exit left onto Highway 74 East to Monroe to the Best Western Inn and Suites Monroe. The latter option takes you through Charlotte past Uptown. ·From: Interstate 95. South of Lumberton, North Carolina and North of McDonald, North Carolina you can take High...

see more

Our other hotels nearby