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Best Western Hotel Inn & Suites - Monroe, Monroe

4.5/5  - basé sur 241 notations.
2316 Hanover Drive, 28110-0450, Monroe, United States - See map

Experience the many attractions and businesses - including Wingate University and Extreme Ice Center - while staying at this newly renovated Monroe hotel. You'll feel right at home at this cozy Monroe hotel. Each of the comfortable, spacious rooms offer high-definition cable television with HBO® on a 32 or 42-inch flat screen TV, free wireless internet, a single serve coffee maker, a refrigerator, a microwave, a desk and much more. After a great night's sleep, wake up to a delicious complimentary continental breakfast. Guests can unwind and soak up the sun at our outdoor seasonal pool. Interested in a convenient workout? This Monroe, NC hotel offers access to the Monroe Aquatics and Fitness Center right across the street for a daily fee. Get even more value out of your stay with access to meeting facilities, guest laundry, a 24-hour front desk, and a business center. Traveling on business? You'll have easy access to ATI Allvac, Tyson®, South Piedmont Community College, Union County Agricultural Center, BAE Systems and Union Regional Medical Center when staying at this North Carolina hotel. Just 20 miles from Charlotte, you'll also have access to the city's corporate offices. Traveling is a breeze, as Charlotte International Airport is only 25 miles away. If you're looking for leisurely activities, the area offers many attractions. Sports enthusiasts will enjoy taking in a game at Wingate University or playing a game at Carolina Courts or ice skating at the Extreme Ice Center. Our location also offers easy access to Cane Creek Park, Charlotte Convention Center and Charlotte Motor Speedway. Historic Downtown Monroe is just two miles away and offers charming restaurants and stores. Whatever your culinary craving, you're sure to find it, as there are 15 restaurants within less than a mile of the Best Western Inn & Suites - Monroe. For an affordable trip, make a reservation at the Best Western Inn & Suites - Monroe. Enjoy your stay.

Best Western

Hotel Inn & Suites - Monroe

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Hotel advantages

  • Free parking
    Free parking
  • Safe deposit box
    Safe deposit box
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 241 guest reviews
NOTE ISSUED
Excellent
150
Very Good
74
Average
10
Poor
5
Terrible
2
REFER TO NOTICE
Business Business
69
Couples Couples
34
Family Family
101
Friends getaway Friends getaway
16
Solo travel Solo travel
13
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Wonderful Pleasant Managment"

5
23/06/2018

Kelly handled our mishap with such ease and professionalism. She called me back every time she said she would and solved our simple mistake quickly! It's very hard to find THAT kind of hospitality even in this industry. All I can say is WOW Kelly!!! Thank you so much. As long as your here, we will always stay at this location when we come back to NC! You are the real deal Kelly!!!

"Great place to stay."

5
31/05/2018

High quality hotel. Free breakfast with many choices. Very clean rooms. Hotel staff is very friendly and helpful. Free internet in rooms. We have stayed here before and will stay here again in the future.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for sharing a review of your recent stay with us here at the Best Western Inn & Suites of Monroe, NC! We are happy to hear you enjoyed the complimentary breakfast, the cleanliness of the guest rooms, the friendliness of our Staff, as well as free high-speed Internet access! We appreciate you continuing to place the confidence in us to serve your lodging needs here in Monroe, NC. We look forward to seeing you again!

"Good value for money"

4
26/05/2018

They gave us a free upgrade to a larger room, which was very nice. The room is very clean, the bed comfortable. The only criticism i've got is about breakfast; they use disposable plates, cups and cutlery. In my opinion that doesn't tie in with their claim of being “green”.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for sharing a review of your recent stay with us! We are so happy that you enjoyed your stay. We have various Green efforts at our hotel. We use 90% LED lighting at the property, utilize towels that is sourced "green", we utilize various "green" water saving features, and we also participate in "Clean the World" where we ship out all of our unused guest soaps and guest shampoo to be reformulated for usable soap for Third World countries. Our plastic cups are not single-use. Those cups are recyclable. The plates we use are biodegradable. They may appear as cardboard, but they are a special Earth wise paper product. We are currently searching for a good biodegradable cutlery option that isn't flimsy to use with food. We will soon make that change for our world. Thank you so much for sharing your experience, and we thank you for staying with us! We wish you many more happy and safe travels!

"Beautifull room"

4
26/05/2018

We had a great spacious room with a couch to sit. It was clean and well maintained. What keeps on wondering me is the plastic cutlery and cardboard plates at breakfast. What would be better for the environment; plastics or washing up the dishes?

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for sharing a review of your recent stay with us! We are so happy that you enjoyed your stay. The plates we use are biodegradable. They may appear as cardboard, but they are a special Earth wise paper product. We are currently searching for a good biodegradable cutlery option that isn't flimsy to use with food. We will soon make that change for our world. Thank you so much for sharing your experience, and we thank you for staying with us! We wish you many more happy and safe travels!

"Business Stay"

4
24/05/2018

Room was clean and comfortable. Maid service was very thorough. Internet was fast and easy to log on, not like other hotels. Breakfast was very good with lots of options. Coffee was hot and ready early.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing the Best Western Inn & Suites of Monroe, NC! Thank you for placing the confidence in us to serve your business lodging hotel needs here in Monroe, NC! We are happy that we were able to meet some of your expectations, such as a clean and comfortable stay, with good Internet, good breakfast, and good service! We thank you so much for staying with us, and hope to see you again next time you're in town!

"good stay in a clean quiet hotel"

5
22/05/2018

The staff was very helpful and friendly. the hotel was clean and quiet. The pool and pooll were well maintained and clean. Access to a close facility to work out was offered at the desk, Brownies weere also offered at check in. LOL. Great place to stay.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for sharing your review of your recent stay with us here at the Best Western Inn & Suites of Monroe, NC! We are happy to hear you enjoyed clean, quiet, and friendly accommodations for your lodging and hotel motel needs here in Monroe, NC! Our outdoor seasonal swimming pool is open for the season, and we are right across the street from the year-round Monroe Aquatics and Fitness Center that offers an indoor pool, full gym, sauna, steam room, sports courts, and so much more. Guests of our hotel may use the facility for a small fee. We are glad you enjoyed the complimentary brownies at the front desk! Sometimes we switch it up with cakes and cookies. Thank you so much for staying with us and your recommendation. We look forward to seeing you again in the future!

"Great place to stay"

5
19/05/2018

Great location, affordable price, Miss Jackie made check in simple and was extremely plesant .She is awesome. The room was impeccable. The maintenance staff does an outstanding job , thanks Jackie ,Kelly, Chris and the security officer. This is one of my favorite hotels. Bestwestern is the best.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to share a review of your recent stay with us here at the Best Western Inn & Suites of Monroe, NC! We are so happy that you enjoyed our convenient location right off of Highway 74 eastbound in Monroe. Our location is adjacent to a newly renovated movie theater, Hibachi grill, a new Chipotle, Firehouse Subs, Bojangles, and Tropical Smoothie Cafe! We are so happy to hear Miss Jackie took good care of you, and that our Staff did a great job with your guest room! We so much appreciate you staying with us, and we wish you many more happy and safe travels!

"5 ?? rating at a 3 ?? price."

5
13/05/2018

I made reservations at last minute and was very pleased with my choice. The room was excellent and the rates were great. I will be choosing Best Western again in the future. I was only 15 minutes away from my destination and close to a mall so I was able to do some shopping.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for sharing a review of you recent stay with us here at the Best Western Inn & Suites of Monroe, NC! We are very thankful you placed the confidence in us to serve your hotel lodging needs here in Monroe, NC! We are glad you were able to find a great rate, which can be difficult in Monroe during special event dates. We are also happy that you enjoyed our location. Withing walking distance of our hotel, there is a pizza buffet, a great-tasting fast food Hibachi grill, a local fried fish eatery with homemade deserts, a brand-new Chipotle, Tropical Smoothie Cafe, Firehouse Subs, Bojangles, a Chinese food cafe that delivers, a movie theater, a bar, and even more! From all of the Staff here we thank you for staying with us and wish you many more happy and safe travels!

"Great place "

4
19/03/2018

The rooms are very clean and up to date. Hotel has a pool, has ice machines outside with venue machines also. The shower and toilet is up against each other In a small room. The breakfast is pretty good. Has everything u need in the morning. I would be coming back if ever in the area again

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for staying with us and posting a review of your recent stay with us! We are so happy to hear that enjoyed your stay. We have finally finished our Lobby renovations, and we will be working on updating our guest rooms this year, which will include replacing the flooring and bedding in all rooms. We are also very close to upgrading our deluxe continental breakfast to a more full hot breakfast featuring eggs and sausage. We appreciate your stay with us, and look forward to seeing you again next time you're in Monroe, NC!

"services"

4
31/12/2017

people went out of their way to make you feel at home. Special attention was provided when problems occurred with the printer in their business center. Hotel might be able to present a little better breakfast like the Best Western in Matthews, NC.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to post a review of your recent stay with us! We are so happy to hear that our Staff was attentive to your needs. We sincerely apologize for not meeting your expectations regarding breakfast, and we thank you for bringing it to our attention. We are currently in the process of renovating our lobby, and have already finished our kitchen expansion. We will be introducing a new breakfast menu soon, along with some new service items as well! We will also take a look at our friends in Matthews to compare! We are so glad you had a good stay with us, and we wish you all the best into this new year!

"Great place to stay!"

5
16/12/2017

Stayed 3 nights at this motel. Had a clean, comfortable room and the staff were super friendly. Good breakfast of Jimmy Dean sandwiches, juice, fruit, coffee! There are several nice restaurants close by and Belks is right behind the motel. Would highly recommend this motel.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to post a review of your recent stay with us here at the Best Western Inn & Suites of Monroe, NC! We are so happy you enjoyed your stay with us! Our complimentary daily breakfast offers a variety of Jimmy Dean sandwiches and breakfast burritos, including soft-boiled eggs, a variety of bagels and breads and pastries, as well as a hot waffle maker! We have expanded our kitchen and are very close to offering a different breakfast which will include scrambled eggs and sausage and bacon! We appreciate your recommendation, and we thank you so much for staying with us! We wish you many more happy and safe travels!

"Great Place to Stay !!!"

5
13/12/2017

Super clean hotel, super nice staff. Would highly recommend this hotel to any and all. Super comfy bed. Great rates. We came to Carolina for a friends wedding and we couldn't be happier with this hotel.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
We are so happy to hear you enjoyed your stay with us here at the Best Western Inn & Suites of Monroe, NC! Thank you for placing the confidence in us to serve your lodging needs here in Monroe, NC. We are glad you enjoyed the comfy beds and friendly staff. From all of us here, we thank you for staying with us and wish you all the best on your future travels!

"On the way to Florida"

5
04/12/2017

We like taking the autotrain, but wanted to visit friends instead in Monroe. The hotel has outside walkways, we noticed smokers outside their rooms ( non smoking rooms ) so I would say the smokers need an outside lounge that non smoking people could get to their doors. In Canada, building code says smokers can't smoke within 27 feet of an entrance

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for staying with us and posting your review! We appreciate you staying with us and also for your suggestions. Although there are no current codes enforcing outside smoking, we believe your recommendation of a designated outdoor smoking section would help alleviate air quality for everyone who does not smoke. I will certainly share your feedback with our management team. We apologize for these inconveniences. From all of the Staff here at Best Western Inn & Suites of Monroe, NC, we wish you all the best on your future travels!

"Great value"

5
06/11/2017

Clean, updated hotel with comfortable mattresses and pillows. Courteous staff. Good breakfast choices. Large TVs and dependable WiFi. Convenient to area restaurants and shopping. This has been our hotel of choice for 6 years while having a student at Wingate University. They provide a University discount also.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your recent stay with us, and thank you so much for staying with us for over six years! That is a long time and we appreciate your business. We are happy you found the accommodations clean and comfortable and convenient. We welcome parents and visitors of Wingate University, which is located only 15 minutes from the hotel. Thank you so much for placing the confidence in us to serve your lodging needs here in Monroe, NC. We wish you many more happy and safe travels!

"Our Home Away From Home"

4
02/11/2017

Comfortable and secure. A little louder than usual....making for a difficult night. Love the proximity to restaurants and activities in the area. Visit here several times a year to see family and friends. Love the beds and cleanliness of the rooms......always feel safe.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
We are so happy to hear we were able to be a home away from home for you! We are glad you felt comfortable and secure. We sincerely apologize for the noise in the night. It is important that you and all of our guests get the opportunity for a great night's rest, and we are sorry we fell short for you in that regard. We hope this doesn't deter you from visiting us again, and we thank you kindly for staying with us! All the best!

"Awesome overall"

5
29/10/2017

Enjoy my stay the lobby was clean and nice they had nice treats to offer customers and the brownies were amazing, the room was nice and clean and the bed was so comfortable, the staff was nice and helpful, the Internet was not that great but overall have a great stay.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your recent stay with us here at the Best Western Inn & Suites of Monroe, NC! We are so happy you liked our delicious welcome treats, the guest room, and the bed. We sincerely apologize for the Internet not doing well, and we will look into this matter. We thank you bringing it to our attention, and we are happy you enjoyed your stay overall. We wish you many more happy and safe travels in your future!

"was ok"

2
20/10/2017

got to love a house keeper knocking at 8,00 in the morning brought that up at the front desk was told normal ok first time at a best western hotel last time had to wait till 3.00 some how all rooms were still dirty at 1.00 room did smell

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you for reviewing your stay with us! We sincerely apologize for the knocking. We will definitely look into the matter, as our housekeeping department starts work at 9:00 AM. We also would like to apologize for the smell, and we will work to eliminate the source of the problem. We thank you so much for staying with us and wish you all the best on your future travels!

"Great place"

4
17/10/2017

I had a pleasant stay here, the room did have a slight odor, but a little spray of air freshener took care of that, the beds were nice and comfortable, good pillows, great water pressure in shower, breakfast had a decent variety including ready made sandwiches in fridge to warm up. I would definitely stay here again.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for staying with us and reviewing your experience! We are so sorry about the slight odor, and will look into it so we can correct it. We are happy you found the beds comfortable, as well as enjoying the shower and breakfast. We appreciate your stay and look forward to the opportunity to serve you again!

"Excellent"

5
22/09/2017

very comfortable and excellent. I would stay again it is clean the beds are very comfortable. All the people there are very professional and very nice I recommended it to everyone they are going to spend super good

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your recent stay with us here at the Best Western Inn & Suites of Monroe, NC. We are happy you enjoyed your stay, and we thank you kindly for your recommendation. We appreciate you choosing our hotel, and wish you many more happy and safe travels in the future!

"Great stay in Monroe NC..."

4
20/09/2017

This hotel is in a great location, and is close to plenty of shopping and restaurants, and it's also right off the highways. There is pool and a fitness center directly across the street. Pleasant staff, clean rooms.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your recent stay with us here at the Best Western Inn & Suites of Monroe, NC! We are happy to hear you enjoyed your stay and our convenient location. Thank you for noting our location right across the street from the Monroe Aquatics and Fitness Center, Monroe's best place to get a workout - with a full indoor pool, sauna, steam room, full gym, basketball courts, racquetball and more! Guests of our hotel may use the facility when you show your room key and pay the daily fee of $7.50 per person. We kindly thank you for choosing our hotel, and from all of the Staff here we wish you many more happy and safe travels!

"Maintaining at the peak of efficiency and comfort"

5
14/09/2017

Clean, friendly, comfortable motel with an exceptional staff at your fingertips when you need them. Solid WiFi, safe environment, convenient parking. The upgraded TV's are amazing. Big fridge for long-term staying, awesome water pressure, and great location. Best Western is the best value, hand down.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your stay with us here at the Best Western Inn & Suites of Monroe, NC! We're so glad to have you back with us, and we are happy you enjoyed your stay. Thank you so kindly for noting the amenities that served you well during your stay. From all of the Staff here we thank you for staying with us and wish you many more happy and safe travels!

"Great"

5
06/09/2017

The hotel was great. The employees were very professional. The complimentary breakfast was perfect. We stay in the Quality Inn across the street. The Quality Inn was a bad experience. It was a brothel instead of hotel.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for choosing us here at the Best Western Inn & Suites of Monroe, NC! We are so happy you enjoyed your stay. We are also glad you liked our complimentary breakfast. We do have plans to expand our breakfast offering, and we are hoping to do so by year-end. Thank you so much for reviewing your recent stay with us. We wish you all the best on your future travels!

"Great hotel in a wonderful location"

4
05/09/2017

I was very surprised at the qualityof the hotel. Great staff and wonderful rooms for an excellent price! The breakfast provided great variety as well as being quick and easy so that I could get to my meeting. It's in a great location.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your recent stay with us! From all of the Staff here we are pleased to hear you enjoyed our hotel, its location, and our daily complimentary breakfast! We are glad we were able to meet some of your expectations, and we thank you for allowing us the opportunity to serve you. We wish you many more happy and safe travels!

"A great room for the money."

5
05/09/2017

For the price, I was very pleased with my stay. Clean room and a great breakfast. The staff was helpful and curious. Will come back if I return to the area. It was a prefect location for the activities we had planned for our stay.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your stay with us! We are so happy to hear you found a great price, clean room, and a great breakfast! From all of the Staff here we thank you for staying with us and invite you back anytime!

"I will be back!!"

4
10/08/2017

My room was very clean and comfortable. The check in was fast and very friendly. Would have loved to have had hot breakfast items though. Many restaurants and a mall are near by. I will be staying here again when in the area.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for staying with us here at the Best Western Inn & Suites of Monroe, NC! We are so happy to hear you enjoyed a clean and comfortable stay. We do have permits approved to expand our kitchen and hope to start serving an expanded hot breakfast menu before the year-end. We look forward to seeing you again!

"Mixed stay"

2
04/08/2017

Check in was a nightmare as the desk clerk ran my card for full amount of stay and the $25 "hold" for incidentals, instead of the $25 incidental hold. She did this twice all the while stating that they did not do that. No apology given either. She did correct it while talking to the credit card company. Turning on the heater set off the smoke alarm. Microwave did not shut off properly allowing the cooked item to be burnt. Strangely having a room full of smoke did not set off the smoke alarm. Front desk manager did not offer any compensation for how we were treated upon check in. Only an apology (that did not seem very sincere), and a vague promise to look into the matter. Room was spacious enough and clean. Hotel is located close to Walmart, a small mall, and a few restaurants, as well as the town's aquatic center. Breakfast lady is a people pleaser who will go out of her way to make the breakfast experience as best as possible. There is no stove, so no hot breakfast here. There is a variety of breakfast sandwiches (mostly Jimmy Dean), breads, a waffle maker, and packaged hard boiled eggs, cereals (including oatmeal packages) and gluten free Corn Chex, hot coffee, apple and orange juice, milk, and Bigalow tea assortment, as well as fresh fruit (clementines and bananas this week). Given the way we were treated at check in and the attitude at check out from the front desk manager, I cannot recommend this hotel to any of my coworkers.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your stay with us! We sincerely apologize for the problems you encountered during your stay, and we appreciate you giving us an opportunity to fix the problems before your departure. We thank you for staying with us and wish you all the best on your future travels!

"Excellent customer service"

5
26/07/2017

The front desk went out of their way to be helpful. Good continental breakfast nice atmosphere and very friendly and courteous staff. In close proximity to the areas I needed to be and a variety of restaurants within walking distance

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your recent stay with us! We are happy to hear the front desk was helpful during your stay! We are also happy to hear you enjoyed our convenient location here in Monroe, NC, right off highway 74 Eastbound. From all of the Staff here we thank you for staying with us and wish you all the best on your future travels!

"Great Place"

5
28/06/2017

Nice Motel away from a very congested road, so it was quieter than many places in the area. Yet it was still close to shopping, restaurants and services. The motel staff was great...cordial, responsive and caring to our needs.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for your review and for staying with us! We are so happy to hear you enjoyed our quieter location that's adjacent and close to many places to shop and dine. We are also located right beside a great movie cinema with over-sized leather sofa chairs as well as the Monroe Aquatics and Fitness Center where you may purchase a day pass while being a guest at our property. From all of the Staff here we wish you many more happy and safe travels!

"Vacation Stay"

5
27/06/2017

I have stayed at the Best Western in Monroe, NC for the past 5 years and LOVE the staff Kellie and Linda. They have always made my stay warm and welcoming. Check in and check out were easy and painless. I REALLY hated to leave!!!!!

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for staying with us for the past five years - that's a long time! We appreciate you placing the confidence in us to serve your lodging needs and are glad Kellie and Linda do a great job for you. We hope to be able to keep delivering good service for you and all our guests, and we look forward to seeing you again!

"Service"

3
27/06/2017

Don't advertise as a Hotel and its a motel. Teach your staff how to take the reservations without people having to keep calling back to get confirmations. All of them should be able to answer with the same answers. I

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your stay with us! We sincerely apologize for any miscommunication. We definitely do not have a restaurant on-site, and apologize for any misunderstanding regarding hotels and motels. We also would like to apologize for you having to call back for a confirmation. We also can send email confirmations and apologize if there were any technical errors. We thank you for staying with us and wish you many happy and safe travels!

"Not a motel for hot natured folks"

3
24/06/2017

Room was very nice. We got the supreme room and the rate would have been okay had the air conditioner worked. No meats nor eggs on the breakfast bar but I guess that is an individual requirement which some may not find necessary. Spacing was adequate. Some of the staff could use some additional training on dealing with the public. Location within Monroe is very good.. lots of nice restaurants in the immediate area.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
We are so sorry to hear about the air conditioner. Thank you for letting us know so our Maintenance team can check it. We would also like to apologize for not meeting your expectations regarding breakfast. We do offer hard-boiled eggs and microwaveable sausage and turkey sausage biscuits and breakfast burritos. The good news is we are expanding our kitchen so that we can start serving scrambled eggs! We also have noted your comments regarding the Staff and the public so that we can help everyone improve their service level. We appreciate you sharing your feedback and for staying with us. We wish all the best on your future travels!

"tmaj"

4
06/06/2017

Last minute decision to stay, but found friendly staff, clean lobby and room, comfortable beds and free breakfast to get you started. The stairs were the only drawback for us. But overall we were pleased with our stay.

BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your recent stay with us! We are glad you encountered friendly staff, clean accommodations, comfortable beds, as well as our daily complimentary breakfast! We apologize for not having an elevator at our property. Our second floor rooms are accessed via stairwells. From all of the Staff here we would like to thank you for staying with us. We wish you many more happy and safe travels!

"Excellent Hotel"

5
23/05/2017

This is a great spot in Monroe with easy access to Wingate University. The room was spacious and bed very comfortable. Staff was extremely friendly and helpful while I was there and the breakfast area was clean, well organized and provided a good variety of options.

BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your recent stay with us here at the Best Western Inn & Suites of Monroe, NC! Thank you for noting our convenient location to Wingate University. We are delighted to hear you enjoyed a spacious room with a comfy bed and helpful Staff. It was our pleasure to serve you, and we wish you all the best on your future travels!

"Very good breakfast"

4
22/05/2017

This Best Western is in a convenient location. The room was clean, comfortable and everything in good working order. Had a good night's sleep on a comfortable bed in a quiet room. The TV was good size, the bathroom was very roomy. The breakfast area was clean, the coffee was hot and there were many choices for breakfast items.

BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your recent stay with us here at the Best Western Inn & Suites of Monroe, NC! We are so glad you enjoyed a comfortable and quiet night's stay at our convenient location with a good breakfast in the morning. We appreciate you staying with us. We hope to see you again when you're in town!

"Just "OK""

3
15/05/2017

Not much else to add. Room was clean. Very dated with the décor. Fitness center apparently has been out of commission for a while because a guest "busted it up". Appears that the owner has no intention of fixing it. Employee said that they have guest passes to the YMCA across the street, but they are locked up. The next morning the day shift desk workers knew nothing about passes and that I would have to pay out of pocket to use the facilities. Hmmmm. . . . Why would I stay here again? Oh, that's right, I won't!

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your stay with us! Our fitness center is permanently closed, as we will use that space to expand our kitchen so that we may offer a full hot breakfast with bacon and eggs in this coming calendar year. We do offer year-round access to the Monroe Aquatics and Fitness Center right across the street where guests may purchase day-passes. Unfortunately, we do not have any locked up passes however. We just opened our beautiful outdoor seasonal swimming pool to enjoy as well! From all of the Staff here, we wish you many more happy and safe travels!

"good bang for your buck"

4
14/05/2017

I was a little leery , seeing the location. Looks can be deceiving. This motel ( not really a hotel) is central to everything. No crazy directions to get to food, entertainment or venue. Just smack dab in the middle of Monroe, which is a pleasant little town. I traveled with myself and teen daughter. Hotel staff was amazing. So welcoming and nice. The lobby is better than average, clean and bright. Our check in was smooth and the lady was very professional and very friendly. She gets five stars! The parking is ample, typical of a motel, aka park in front of your room door. The room was clean , not super spacious, but not tiny either. It was very clean. Our 2 queen room had a tv, mini fridge, microwave, small coffee maker, iron and hair dryer. Room is a bit dark and you really don't want your curtains open due to foot traffic. The pool area was clean , although I did not use the pool . The beds were comfortable and the room was quiet. Now for the negative parts. The bathroom. The bathroom was spotless clean. However it was tiny. No fan. When I say tiny, I mean my 4 foot 10 , 98 lb daughter even stated it was cramped. The ceiling in the shower is lower than the rest of the bathroom which is odd. She was able to stand in the shower and place her hand on the ceiling, while on tip toe. Why is this a problem? Well had my son or husband , each 6 foot 2, traveled with us they would have had to almost duck to take a shower. anyone over 6.2 would simply not fit. I am 5'6 and I felt claustrophobic but I didn't have to duck. All and all a minor complaint. Unless you are tall. The other down side and why I would not recommend to families, there is ALOT of foot traffic. This may be a one-off . We stayed Friday to Saturday. There was a group of gentlemen that walked from a restaurant to their rooms , rather intoxicated and very loud. Mind you they were not being vulgar, or destructive, just speaking and yelling to each other very loudly in Spanish. Also slamming doors. So that really isn't the motels fault, but I think it is important to mention . If my daughter was little and napping it would have certainly woke her up screaming. So keep it in mind. For a 1 night stay , it was clean, safe and cozy. I would recommend for business traveler ( there was a small business center in the lobby) , the breakfast is clean and abundant or I would recommend to a traveler like me, who has a teen with them for an out of state competition. Great location, excellent staff, and fair price for what you get.

BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your stay with us! We are glad you found the accommodations suitable. We wish you many more happy and safe travels!

"Work in style"

4
08/05/2017

We had to stay 2 nights for work. This hotel was right in the heart of EVERYTHING! It was clean and comfortable. The office staff could not have been any nicer. The breakfast was nice before we had to go to work. The very BEST point {for me!} is that they had smoking rooms!!!

BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for placing the confidence in us to serve your lodging needs here in Monroe, NC! We appreciate your business and are glad you enjoyed everything. From all of the Staff here we wish you all the best on your future travels!

"18 wedding anniversary "

5
05/05/2017

We checked in around 3pm on May 5 2017. The lady at the front desk was absolutely wonderful. I can't remember her name. We came without no idea where we were going to stay but after talking to her we easily made our decision. Even though she wasn't feeling well she had a wonderful welcoming smile on her face.

BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your recent stay with us here at the Best Western Inn & Suites of Monroe, NC! Among so many choices, we appreciate you choosing us. We are so glad you were able to meet Lisa, and we are happy you were welcomed with hospitality. From all of the Staff we thank you for staying with us and wish you many more happy and safe travels!

"Good Place to Stay"

5
25/04/2017

We enjoyed our recent stay at the Monroe, NC Best Western. It was clean, the staff was very friendly and the breakfast was adequite. We would definitely stay there again. It was also very conveinent to our relatives.

Dev D, Manager at Best Western Inn & Suites - Monroe, responded to this review
We are happy you enjoyed your stay with us here at the Best Western Inn & Suites of Monroe, NC. We are glad you took advantage of our convenient location, and would be happy for the opportunity to serve you again when you're in town. Thank you for staying, and we wish you all the best in your future travels!

"Easter Weekend"

4
17/04/2017

The hotel is clean, the staff is friendly and helpful. Convenient location to Wingate University, Charlotte airport, shopping and several attractions at a reasonable price. There are many good restaurants nearby as well. I recommend this hotel to anyone visiting the area.

BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your recent stay with us here at the Best Western Inn & Suites of Monroe, NC. We are glad you enjoyed your stay and our convenient location in Monroe to Wingate University, South Charlotte, and many dining options. We thank you kindly for your recommendation and look forward to seeing you again!

"My Stay"

5
27/03/2017

The room was very clean and the people who worked there bent over backwards to help you with anything you needed. I would recommend this hotel and I would stay again. They have non smoking rooms which I like very much. It is in a convenient location with plenty of places to eat and shop. And the room had a fridge and microwave.

BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Wonderful to hear! We are so pleased you enjoyed your stay. Big kudos to the Staff for working so hard for our guests! Thank you for taking the time to review your stay with us here at the Best Western Inn & Suites of Monroe, NC. You are right, every room is equipped with a fridge and microwave. Our goal is to be able to provide the same great service upon your return. Thank you for staying with us, and we wish you all the best on your future travels!

"Great Hotel"

5
06/03/2017

This is second time that my wife and I have stayed at this Best Western in Monroe and have definitely enjoyed it both times and will definitely be back again. We stay here to watch our Grandson play baseball with the Wingate Bulldogs.

BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for placing the confidence in us to serve your lodging needs for your visits to Wingate University to watch your Grandson play with the Wingate Bulldogs! We are happy to see you enjoyed your stay. We will do our best to deliver great service upon your return! From all of the Staff here at the Best Western Inn & Suites of Monroe, NC, we thank you for staying with us! We wish you many more happy travels around the bases with always a safe return home.

"Meet the Family"

4
28/02/2017

I had a good 1 day stay at the hotel. The King size bed was comfortable room was a nice size, bathroom was a little small but we managed. It was close to several restaurants so the location was great. I would come back again.

BWMonroeNC, Manager at Best Western Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review us! We apologize for our small bathrooms. Our ADA King room will be our only solution we may offer for that shortcoming. We are happy to hear you enjoyed the King bed and our location! We look forward to serving you again and wish you many happy and safe travels!

"Great for Construction Workers"

2
25/02/2017

I know it's hard to tun down business when these construction projects occur in your vicinity, but you think you would try to keep them under control. I was awakened every morning at 6:00am by yelling and cars starting and doors slamming. This also occurred every evening when they returned. Also, don't expect to get the room you booked, I booked a king, called in advance to let them know I would be arriving late, and was still stuck in a Double with no explanation. I'll never stay here again. I would drive 30 miles rather than give them my money.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you for taking the time to provide us with feedback regarding your recent stay! We sincerely apologize for the noise you encountered during your visit. We understand the importance of a quiet and peaceful stay, and we apologize for our service failure. We also sincerely apologize for not having a first floor King room available for your stay. We kindly thank you for bringing this to our attention so we can use this information to help improve our service level for all of our guests. From all of the Staff here we wish you all the best on your future travels!

"Comfortable and Clean Stay"

4
31/01/2017

I ended up at this hotel after the original place I booked turned out to be a disaster. The woman at the front desk was extremely welcoming and accommodating. The rooms were incredibly clean and beds were very comfortable. The breakfast was very typical for a continental breakfast, but don't expect anything special. I would definitely stay here again due to their reasonable rates and friendly staff.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for your review! We are pleased to hear you were welcomed well by our reception! We thank you for placing the confidence in us to serve your lodging needs in Monroe. From all of the Staff here we wish you many more happy and comfy travels!

"clean and friendly hotel"

5
28/11/2016

People were very friendly and assisted in several ways. Very good selection of breakfast items and close to shopping to pick up any last needed items. Very close to good variety of restaurants. It was pretty close to major highways so access was easy; however, there are no signs on Roosevelt Avenue to show where the hotel is actually situated.

"Clean & Comfortable"

4
10/11/2016

We have stayed at this hotel many times. The only issue we had on this visit, was that the hot water ran out on two different nights. Called the front desk, they apologized and said that a group just got back, so therefore the hot water ran out. Other than that, we had no other issues. Will definitely stay here again..

"No complaints"

5
16/10/2016

Very clean, up to date. Looked for something a little less expensive but all reviews noted things such as out dated, filthy, and worst of all, bed bugs. I was willing to pay a little more to get a nicer place for just the one night. Bed was comfortable. Had free breakfast, with a variety to choose from. Lady at the desk was friendly. Hotel is right next to a busy highway, but didn't seem to be a problem. I would recommend this hotel.

"Wonderful Experience"

4
10/10/2016

Booked this room with short notice, but still received a very decent rate. Upon arrival, I was greeted by a very nice lady working check in. She handled it all quickly and offered me sweet treats and coffee. My room was very clean, spacious and very well stocked. I was quite comfortable here and slept so soundly. I will definitely recommend this place to friends and I will stay again if I have the chance.

"Good friendly hotel"

4
30/09/2016

Price was good. Staff was good. Room was good. Location was good. A very clean hotel. Well kept. Rooms were clean. I stay in a lot of hotels in my line of work. I will stay at this one again when I am back in the area.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you kindly for posting your review about your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are so happy to hear from a seasoned traveler we were able to meet some of your expectations! We thank you for placing the confidence in us to serve your lodging needs. We hope to see you again when you're in town!

"Hasn't lost any of it's charm...maybe even better now..."

5
13/09/2016

Although it's been a couple of years since I'd had the opportunity to come back, everyone remembered us, and we were treated like family. The experience of staying at this motel is completely relaxing, allowing us to focus during the day on what we had to achieve in the Charlotte area. This is exactly what one needs in a motel stay. The beds were comfortable and relaxing, the rooms are Spic&Span clean, the bathroom was just as clean, and all fixtures and faucets worked perfectly. WiFi worked when we needed it, the room and whole property felt safe and secure, and the staff was as accommodating as is possible for anyone. Sometimes motels lose their enthusiasm and their standards over time. After many years, this Best Western has indeed maintained and perhaps even improved its service.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to post your review about your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are thrilled to hear we were able to be a home away from home! Thank you for choosing to relax with us. From all of the Staff here we wish you many more happy and safe travels!

"great place for the price"

4
12/09/2016

great service and clean...breakfast is good and relax area...close all that you need ...restaurant...Wal-Mart across the road down a block...work gym across the street with pool...very convent to the highway for easy excess to the continue the trip

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to post your review about your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are pleased to hear you found the accommodations clean with great service! Thank you also for noting our convenient location near all shopping, dining, and the Monroe Aquatics Fitness Center right across the street! Thanks for staying with us and choosing the BEST WESTERN Inn & Suites of Monroe of Highway 74 East!

"Will return when in area..."

5
10/09/2016

Have stayed here several times and enjoyed the stay. Nice place and very friendly staff. Will be back when I am in this are for sure. Especially like they have smoking rooms. The breakfast attendant goes out of her way to make sure quest are taken care of.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to post your review about your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are so glad you enjoyed it! We do still offer dedicated smoking rooms as well as guaranteed non-smoking rooms. Our free breakfast is served daily from 6:00 AM to 9:30 AM. Thank you so much for coming back and staying with us! Happy Travels to You and Yours!

"WILL COME AGAIN"

5
22/08/2016

Great location close to restaurants and entertainment. Rooms were clean and comfortable. Easy excess . Staff were friendly. The area was quiet and the mall was within walking distance to movies, food and shopping.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your recent stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are so glad you found the room clean and comfortable and the Staff friendly! Thank you for noting our convenient location, which is adjacent to Bojangles, Monroe's brand new movie theater with leather reclining sofa seats, and plenty other shops and restaurants! From all of the Staff here we thank you for choosing our hotel!

"Clean and friendly"

5
18/08/2016

We came to the hotel and small bites of cakes and cookies individually wrapped..the staff was friendly and helpful and had honored my wishes for a ground floor room. The room was clean and neat. It was quiet and plenty of parking. Breakfast was fresh and good. There was a good variety of foods to choose from. It was a good stay for 3 nights.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your recent stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are so glad you enjoyed our afternoon goodies and encountered friendly and helpful service! Thank you for noting our daily complimentary continental breakfast served each day from 6:00am to 9:30am! From all of the Staff here we thank you for staying with us!

"Very Welcoming"

5
07/08/2016

Did not have reservation, but desk clerk was very friendly and welcoming. Made us feel right at home. Room was very clean and attractive. I was especially impressed with size of bathroom and fixtures were modern and clean. I certainly will consider stopping at Best Western on next trip based on this experience.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for staying with us here at the BEST WESTERN Inn & Suites of Monroe, NC! All the best on your future travels !

"We will stay in this Best Western again when we are in Monroe! Completely satisfied!"

5
04/08/2016

We stayed at the hotel for two nights and found it to be very clean, excellent service, and conveniently located. Both days, our room was supplied with plenty of clean towels, toiletries, and cups. The continental breakfast was great and the hotel staff was friendly and efficient. We believe that we got more than our money's worth from our stay! We wholeheartedly recommend this hotel to other customers.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for staying with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We appreciate the confidence in us to serve your lodging needs here in Monroe! We are so glad to hear you enjoyed your stay. From all of the Staff here we wish you many more successful travels!

"Nice place "

5
26/07/2016

We stayed here on our way to Myrtle Beach. Hotel was very clean! Staff was very helpful. We was able to get a suite at the last minute. Continental breakfast was very good. Check in and check out very efficient and professional. Would stay here again.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for posting your review! We thank you for placing the confidence in us here at the BEST WESTERN Inn & Suites of Monroe, NC to accommodate you! We are happy to hear your family enjoyed their stay. We seem to be a popular pit stop for weary beach travelers. We hope you're having a great time at Myrtle Beach! All the best

"Best Western - Monroe, NC"

5
23/07/2016

Clean rooms. Friendly, Caring staff who gave excellent service and advise. central location. Clean pool and had plenty of pool towels available. Nice Breakfast. Definitely will stay there again when in that area.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are so glad to hear you enjoyed a clean room and friendly Staff. Thank you also for noting our convenient location here in Monroe, NC right off of Highway 74 Eastbound. From all of the Staff here we wish you many more happy and safe travels!

"First Stay at this location"

4
05/07/2016

Enjoyed my first stay at this location. Staff very friendly. Breakfast attendant vey nice and helpful. Will be back to this location when I am in the area for business again. price could have been a little better but quality was good.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for staying with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are glad you enjoyed your stay. Kudos to Linda for taking good care of you at our daily complimentary deluxe continental breakfast. From all of us here we thank you for choosing our hotel. We welcome you back anytime!

"Look no further!"

5
17/06/2016

We visit Monroe,NC often and have stayed at about every hotel in the area. A few years ago we arrived in the area late one night and did not have reservation any where. We called Best Western and after speaking with Kelli for the first time who was very helpful and concerned we knew this would be home away from home. We have been staying there every since and would not consider anywhere else.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your experience with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are so glad you have found comfort here! We look forward to serving you again.

"Best Western Inn & Suites"

5
15/06/2016

We stayed at the Best Western several times in Monroe, North Carolina and the rooms have always been clean and neat. The employees at this location were very helpful and courteous. The breakfast area was always clean and well stocked. The internet in the rooms worked great and there were enough channels on the TV to pick from.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Wonderful to hear! We appreciate you choosing the BEST WESTERN Inn & Suites of Monroe, NC for your lodging needs. We are happy to hear you enjoyed the rooms, the breakfast, and the overall service. We are excited to hear we were able to meet your expectations. Each of our guest rooms comes equipped with high-definition cable box viewing with free HBO®. From all of the Staff here we wish you many more happy and safe travels!

"Very nice room"

4
12/06/2016

The first hotel we stopped at had just one suite available for $179. They suggested we try the Best Western just down the road. We got a very nice room for $99. The employees were all very friendly and helpful. Would definitely stay there again.

"Monroe, NC Best Western Hotel"

4
12/06/2016

Overall good service. Brownies and muffins, fruit and hot beverages offered at check in. Staff went above and beyond to ensure we were comfortable and had everything we needed. Good selection of breakfast items. Clean room. Quiet.

"Nice place to stay"

4
23/05/2016

Spent a night in Monroe, NC on our way to Florida. I used to live in Monroe but it was before this Inn was built. It was very nice. Clean and quiet. Breakfast was good, as well. I would recommend this Inn.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are glad you enjoyed your stay. From all of the Staff here we wish you many more happy, safe travels!

"VERY CLEAN AND COMFORTABLE"

5
16/05/2016

My stay was wonderful. The room was exceptionally clean. I am very picky and a germaphobe I would notice if it wasn't.. The price was excellent considering all the amenities given, I have relatives in Monroe and when I visit, The Best Western is the only place I would stay. This motel Is highly recommended.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for recommending us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are thrilled to hear we were able to meet your expectations for a very clean hotel room! We thank you for placing the confidence in us to serve you. We wish you many more happy, clean, comfortable travels!!

"Nice place, Good price"

4
18/04/2016

This is a nice and clean hotel that is very convenient to shopping, dining and late night entertainment. That and it's close to my sons school makes a perfect fit. The breakfast is basically continental with the addition of fresh made waffles. A nice layout of items for sure...

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you for reviewing your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are happy to hear you enjoyed our convenient location to Wingate University as well as our deluxe complimentary breakfast! Thank you for staying with us. We wish you many more happy, safe travels!

"Great Value"

3
28/03/2016

For a night or two a great value great location many places to eat close by. Staff very friendly and helpful breakfast was ok for something quick. This is an old exterior door type hotel but felt safe and secure. I would stay here again

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We appreciate you staying with us and placing the confidence in us to serve your lodging needs! Our outdoor seasonal pool will be open May-September. We welcome you back anytime!

"helpful & comfortable"

5
25/03/2016

Caring and helpful staff. They go out of their way to meet some of my special needs. Usually quiet and convenient to restaurants and shopping. Since I stay there frequently they do not hesitate to upgrade my room whenever possible.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We appreciate you staying with us! We'll do our best to serve you when you're in town again! We wish you many more happy and safe travels!

"Great Hotel"

5
22/02/2016

My wife always enjoy staying at Best Western hotels. They are always clean and have great employees working there. They make you feel at home and always more than willing to help in any way they ca.n. We look forward to our next stay in a Best Western Hotel

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for your review! We appreciate you choosing Best Western Hotels and Resorts! From all of the Staff we wish you many more happy and safe travels!

"Great Stay"

5
09/02/2016

We stayed in this hotel for a week the end of Jan and first part of Feb, 2016..The room was very clean, smelled good, and well furnished. The staff was exceptionally helpful and house keepers were thorough. I am usually considered a clean freak, and I usually try to be patient but am most often having something cleaned over or doing it myself. I absolutely just relaxed and enjoyed doing nothing at this hotel. The breakfast was nice, the breads were individually wrapped to stay safe and fresh. Wonderful!

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! Kudos to our Team for doing such a great job for you! We are delighted to hear you were able to relax. In our eyes, we were successful at our job that day! We thank you for allowing us to serve you. We wish you many more happy, safe, and relaxing travels!

"Bussiness"

5
11/01/2016

Excellent place to stay, very friendly staff, always ready to help you with any issues, lots of parking spaces, clean rooms, comfortable beds, restaurants with in walking distance. When I'm in this area I will return to this hotel and I normally stay at Holiday Inn Express.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for choosing the BEST WESTERN Inn & Suites of Monroe, NC for your business travel needs! Our location right off of Highway 74 East is convenient to all parts of Union County. We are glad to read about your stay, and we hope to see you again when you're in town!

"great stay"

5
07/01/2016

This is a great place to stay; clean, friendly staff, comfortable bed, good breakfast, fast internet, great TV with on demand programming. Really could not ask for a better value for an over night stay or longer. Thanks.

"great hotel"

5
11/11/2015

Excellent stay while on our way to myrtle beach. The rooms are very clean and modern. Their breakfast is excellent hot and very appetizing. I A very good experience And recommended if you want a nice place to stay.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you Larry B for taking the time to review your stay with us! We are so glad to hear you enjoyed your stay on your way to Myrtle Beach, SC! My family and I have enjoyed many trips to Myrtle Beach ourselves, which is about a three hour drive from us. Thank you kindly for your recommendation, and we wish you many more happy, safe travels!

"Great Customer Service and bang for your buck"

4
09/11/2015

We have stayed at this Best Western many times and have enjoyed ourselves each and every time. The staff goes above and beyond for their customers. The location is great for visiting Wingate University. We plan to stay again for graduation. There are so many restaurants on Route 74 that you cannot get bored with the variety of selection.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much Maria H for reviewing your stay with us! We are so glad to hear you enjoyed your stay and that we can be a convenient place for clean, safe lodging for your visits to Wingate University. You are right, Wingate University is located only 10-15 minutes from us within our neighbor's city limits of Wingate, NC. Thank you for staying with us! We wish you many more happy, safe travels!

"Immaculate and Staff Went the Extra Mile!"

5
22/10/2015

I can't say enough about the Best Western. We were advised to book the Holiday Inn but it was full. I am so glad we chose Best Western in Monroe. The staff couldn't have been more kind and gracious. The rooms are spacious with jacuzzi and the beds are immaculate, the internet was great. I am a world traveler and this was the best experience we ever had! You won't be disappointed.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much Gregory R for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We thank you so much for choosing us and placing the confidence in us to accommodate you! Kudos to our Staff for delivering you hospitality. We do have a couple of rooms with tubs with jets, and I am glad to hear you enjoyed it. Thank you for staying with us and sharing your experience! We wish you many more happy, safe travels all over the world!

"Wonderful staff, clean rooms, no hassle!"

5
09/10/2015

I stayed here for work but was treated like royalty. Although breakfast wasn't prepared yet, I had to be at work at 6AM and the attendant let me in every morning to get juice, yogurt and a piece of fruit. (Coffee was available too!) Although it's just off of Hwy 74, it's quiet even on the highway side. I had a corporate rate, but a spacious room on the first floor as requested. Daily newspapers and little treats at the front desk are standard here. Wish I could stay somewhere like this every week!

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you for your review(s)! It's a pleasure to serve and we are glad you enjoyed your stay. Come back and see us next time you're in Monroe, NC!

"parent weekend at Wingate"

4
09/10/2015

The hotel staff and room were great. It was close to campus and easy in and out. We had great options for food like Stone Table for dinner and DFC were both nearby. The southern hospitality of the staff at the Best Western was great and refreshing.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We are delighted to hear you enjoyed your stay for Wingate University's Parents Weekend. You are so right, our convenient location is wonderful not only for Downtown Monroe but also Wingate and Matthews. We are glad you got to eat at Stone Table and DFC Farms, both wonderful places and culinary delights. We thank you for staying and wish you many more happy, safe travels!

"Good stay"

4
09/10/2015

See my review on TripAdvisor. Great staff and nice room. Exterior doors. No elevator. Near the highway but not noisy. Eat at Logan's Roadhouse! Close to shopping and the water park is across the street for family fun.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much Julia B for reviewing your stay here at the BEST WESTERN Inn & Suites of Monroe, NC! We do have a two-floor hotel with exterior entries and no elevator. We are glad to hear you enjoyed a quiet night away from the road noise but still very close to shopping. We are proud to be right across from the Monroe Aquatics and Fitness Center, which houses an indoor pool, sauna, steam room, basketball and racquetball courts, and an outdoor water park. We thank you for staying with us and wish you many more happy, safe travels!

"Wonderful"

5
05/10/2015

Room was awesome, breakfast was great! We love staying in this hotel when visiting our son at Wingate University! Feels like home away from home! Lots of room, very clean and very pretty and cozy! Well worth every dollar spent!

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much Laura for staying with us and taking the time to review your stay! We are happy to read how you enjoyed your stay and our complimentary daily continental breakfast. We are glad you have found your cozy spot! As a reminder, we offer a year-round Wingate University discount as a percentage off whatever the regular rate is at the time, excluding a handful of blackout dates. Thanks again for choosing us. We wish you many more happy, safe travels!

"Liz at Best Western - Monroe is AMAZING! I'll stay here every time I visit."

5
03/10/2015

My husband drove up a week ago from our home in Galveston. He grew up here. The purpose of the trip was several fold in that he visited his daughter and four of his grandkids and sat with his mother in her assisted living facility for a week and actually called Bingo for them. Side note: Class reunion in Monroe! So I flew in last night. It took 7 hours to get here with driving time to the Houston airport. Hubby booked a room 5 minutes from the airport in Charlotte. We stayed the night with plans to come to Monroe the following morning so he could have breakfast with his high school pals. Prior to my arrival he tried to find a place in Monroe for us to stay. Everything was booked except for the Jameson Inn. They let us check in early which was nice BUT, has the place ever been cleaned. I could not even sit on the bedspreads and the place stunk to high heaven, non smoking room to boot! I told my husband I could not stay there. He proceeded to his breakfast and I went about the business of finding a new place to stay. As luck, or divine intervention would have it I booked a room here at the Best Western in Monroe and discovered I had mis typed my email address for the confirmation email. I called travelocity to plead my case about the horrible place I was in and wanted to make sure my email address was changed so I had proof, more for myself, that I had another place to stay. She promptly put me in touch with Liz The Amazing here at the Best Western and I again pleaded my case. She assured me that she was going to put housekeeping on the Job immediately so I could check in EARLY! I contacted my husband at breakfast and said Liz assured me we could check in within the hour. I also told him that I wanted to stop and get her a little gift because she essentially saved our marriage! LOL. We walked in and I thanked her profusely and presented her with a small orchid plant. The next words out of her mouth stunned me. She said, " I wanted to make sure your stay with Best Western was a pleasant one SO I upgraded you to a suite". WOW! Where do you get service like that? I know. Best Western Monroe, NC. Liz made us feel so welcome and at home that we decided to stay another night!

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your experience with us! We are so glad we could accommodate you! Kudos to Liz for doing an Amazing Job for you and us day in and day out. I know all of our Staff here works hard daily to help ensure a safe and comfortable stay for everyone. Thank you Liz. And thank you RBFaulkner for your kind words! Here's to many more happy, safe travels!

"Great place to stay"

4
12/09/2015

Have been staying at this location for several years, and still very happy with my choice. Rooms are comfortable, beds sleep good, breakfast is a good experience. Good location, as it is close to most shopping and restaurants. Short ride to family in Charlotte, Pageland, and Jefferson. I am always pleased with the value for the price, and service has always been good.. Really enjoy my stay in NC

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much Robin for choosing us time and time again! We thank you for taking the time to share your experience with us here. We are glad you are able to get a good night's rest, start the day with a good breakfast, and enjoy the conveniences of our location! It's our pleasure to serve you. On behalf of everyone here we wish you many more happy and safe travels!

"Loved it!"

5
24/08/2015

We stayed here only one night but were so impressed! The staff was super friendly and the room was Awesome!!!!!!!! What a wonderful surprised when I walked into the room and it was not only super clean and beautiful but it didn't smell at all! Earlier in the week I had to stay at another hotel. Their prices were the same but the first room was dirty and stinky! I was just wanting for the night to be over so I could get out of there!!! This Best Western was so nice that I didn't want to leave. (lol) I would definitely recommend this hotel to anyone!

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for reviewing your stay with us here at the BEST WESTERN Inn & Suites of Monroe, NC! We loved that you loved it! We love when our guests have a great stay, because we know we accomplished our job! Thank you so much for kind feedback and for choosing us for your accommodations! We invite you back anytime and wish you many more Happy, Safe, & Clean Travels!

"Visiting Family"

5
23/08/2015

We stay at this Best Western 3 times a year while visiting for our Grandchildren's Birthdays. Rooms are always clean, staff has always been friendly and always willing to accomadate our needs. The hotel is in an area where there are many resturants and stores in case you forgot something.

BWMonroeNC, Manager at BEST WESTERN Inn & Suites - Monroe, responded to this review
Thank you so much for taking the time to review your stay with us here at the BEST WESTERN Inn & Suites of 2316 Hanover Drive, Monroe, NC! We are delighted to read about how you enjoyed your stay! You are so right, our convenient location provides extremely fast access to Wal-Mart, area grocery stores, shops, restaurants, and more! We are very close to Highways 601, 75, 200, and 84 and also minutes from Downtown Monroe! We thank you for placing the confidence in us to serve your lodging needs. We hope to see you again! Until then, we wish you many more Happy, Safe Travels!