Best Western Rock Hill

Falsely accused of smoking and my card was charged! I DONT EVEN SMOKE

Niki and the staff was very nice and helpful, the service was excellent,we really enjoyed our stay,and will come again 👍👍

I had a great experience, I slept so well the second night I stayed. Breakfast was great and staff was very friendly. Wouldn't definitely spend the night again !

I had an excellent stay at Best Western Rock Hill! The room was clean, comfortable, and well-maintained. The staff was very friendly, helpful, and welcoming. Everything was smooth from check-in to check-out, and I really enjoyed my stay. The location was convenient, and the hotel provided everything I needed for a comfortable visit. I would definitely stay here again and highly recommend it to anyone looking for a clean, comfortable, and friendly place to stay in Rock Hill.

Room was clean, beds were comfortable. Wifi was good. Problem is they advertise refigerators in rooms, but the refigerators do not have a freezer so you cannot freeze your ice packs. I filled the chest with ice and it leaked into the plastic sealed chocolate and it makes it heavy to lift. Breakfast advertised oatmeal, but no plain oatmeal, no brown sugar for oatmeal. I bring my own oatmeal and brown sugar. Toilet was low for seniors. Will not stay again because of the refigerator.

They treat you like a child. This place is right next to some suspicious looking motels and trucker motels. You don't know whether you will be kidnapped, robbed or raped.

Great location. Clean and comfortable room. Hot shower with good pressure. Very quiet. Close to I-77. Breakfast was a full breakfast with plenty of options. Our first stay here, for just one night. My only suggestion is for the hotel to provide more than one luggage cart and fix the only cart that is available (broken wheel).

When we arrived and were waiting in line at the check-in counter, our 1st impression was not good. It was very chaotic. It took an extremely long time for the family checking in at the counter. The next person in line was someone already staying here and had no toilet paper in their room. We were next in line, but someone came in and wanted to go in front of us because they could not get into their room. Their key would not let them in. So the employee working at the desk, left the desk to let this person in their room, using a master key. Then another person staying here came to the desk and said they needed towels. There weren't any clean towels in their room. Finally, after all these interruptions at check-in, we were able to get checked in. However, we were told that we would not get keys to our room for about 10 to 15 minutes because the key maker was not working and they had to wait for the boss to come in and fix it. Therefore, the employee at the desk, took us to our room and unlocked the door with their master key. Then I had to stay in the room while my husband went out to the car to unload the car since we did not have a key to get into the room. After about 15 minutes, the employee from the desk came to our room and brought us two keys that were programmed. Two of the lamps in our room were missing lightbulbs. When the employee brought our keys to our room, I told him that two of the lamps were missing lightbulbs, and I showed him the lamps. He said he couldn't do anything about it that night. He asked how long we were staying because he said they could bring us lightbulbs in the morning. I said that we were checking out early in the morning, so we never got lightbulbs for the 2 lamps. This room only had one garbage can, which was in the room. There were no garbage cans. In the bathroom. Additionally, this room did not have a clock in it. The beds in this room were very comfortable.

Even though we we told by a local resident that this was a very sketchy area, we did NOT experience that. Bedrooms were clean & beds comfortable. Bathroom FULLY equipped: many towels, lotion, hand soap, shampoo, conditioner & body wash in very accessible containers. Great light to put on makeup! Extras like ironing board, iron & blow dryer. Asked for connecting rooms and that was a plus! Hot breakfast daily from 6am-9am with many hot/cold options, including fruits, muffins & yogurt with toppings. Nice area with great seating options and a TV. They offer iced lemon water 24/7 at the lobby. Originally wanted to do our laundry before leaving but it was a bit pricy for $3 per load + $3 per dryer. Those should be included FREE when staying at the hotel. Very happy with the security of every door access at the lobby as you need your room key to enter. Lighted parking area and we parked where we could see our car from our window, just in case. The various guests we saw and talked to during breakfast were very nice people and contractors heading off to work. Check in/out simple & fast. You do need to properly place your magnetic key very far from cell phones & car keys if you want to avoid demagnetizing it. 😉 Overall, would recommend this hotel. PS: We did reserve online with the members special discount and that was great, but be aware that that discount stops you from canceling. You simply can't, you will loose your prepaid money.

This location and the management were very easy to work with for our employees on a nearby project. They liked having breakfast options, being able to work out and sufficient internet service. Would definitely use the location the next time we have work in the area.

Terrible manager and owner. We reserved 14hrs prior. We had a car fire and would make the reservation. We called to cancel. Manager would not cancel and kept stating that we were not canceling more than 24hrs prior. We tried to state we only booked 14hrs prior and impossible to cancel 24hrs when we booked only 14hrs. Ridiculous. We called corporate and informed us we could cancel. They called this manager and the manager overruled and still would not cancel. I am canceling my Elite membership due to this BS.

I have really enjoyed this hotel! Staff is friendly and attentive...breakfast is really a full breakfast and tastes great! And, it was a really great value! I appreciate that...lot's of hot water, clean rooms and common areas. I am very happy and would definitely stay again and recommend.

We have been staying at this Best Western for many, many years. We have always had a pleasant experience. This trip not so much. We checked in on Saturday March 14th around 5:45 pm and the guy ( I would say gentleman but he was not) was not very friendly. We then proceeded to take some items out of our vehicle while a group of guys sitting in old discarded office chairs sat in the middle of the parking space next to us smoking marijuana. We also always travel with our little Yorkie and we know you aren't supposed to have your dogs in the breakfast area but we encountered two families with their dogs in the food area and the two dogs were barking at each other and being disruptive. Not sure if I will consider this hotel again in the future after staying here many times without issue. Very disappointed.

I think this place is using relatives to boost their stars. Cause AIN'T NO WAY people stay here like that. Thea best thing about this place is the outside. Like outside in my rental car. Black mold in the bathroom. Dog pee smell in the room. Peeling fake leather furniture. Pulled the blanket back on the bed and the sheets were off of the mattress. I was terrified to even look at the mattress. The fridge was nasty. I asked for a new room because my room was at the end of the hall, around a corner and next to the stairs. Traveling solo female I thought it wasn't safe- and I've been to Ethiopia by myself. The person at the front told me that there weren't any other rooms- that they were all taken. There are 8 cars in the parking lot and it's 11pm at night… My nose is still burning and I've been sitting in the rental car now for 45 minutes… it's really that bad. When I turned down the street, I instantly regretted booking this place. It's BAD. The neighborhood is trashy.

Great location, good beds, good shower pressure, no weed smell inside, breakfast was good (standard waffle maker, eggs, cereal, etc), guy at the front desk did not like his job and it was obvious, the other staff i encountered were fine though, hallways and stairs were pretty nasty, parking lot was well lit, safe area, good food close.

Our Soccer club blocked several of the rooms and I secured our reservations on line. We arrived at midnight on 9/6 & was taken back a little by the sketchy area we were in, checked into the hotel walking to our room (204), the hall had a foul smell like raw sewage. Opened our room, sure enough big ol roach bug crawling on the wall by the bed. Walked right back out and had to wake the Indian clerk up at the desk, told him about the smell and the bugs, the guy seemed like he just didn't know what to say, so i told him we weren't staying here to just cancel my reservation. Went and found a very nice Hampton at Exit 85, later thst morning an Indian male with a strong accent called my phone and said I would have to pay for the 1st night I booked because I didn't cancel within 24 hrs of my stay?!? Explained the entire ordeal again and told him I arrived and checked in and immediately checked out because the conditions of the room, the BUGS! Didn't seem to matter to the guy, my card was charged for the one night i didn't stay. I would definitely not recommend this place at all, shady ownership / management and location.

I stay at this hotel at least once a month while I visit my elderly mother. Overall, the staff are kind and professional. The breakfast is always delicious. The rooms are warm and accommodating. When I stayed in room 206 on August 14th, I mentioned to the front desk that there was mold around the tub. I stayed there again in room 206 on August 24th and the mold was worse in the same area of the tub. The front desk clerk told me the housekeeping tried to scrub it and couldn't get it clean and that the caulk needs to be replaced. I am hoping it is fixed by the time I stay there again next month. Overall, I would recommend this hotel.

The staff was very nice and accommodating. Hotel was very clean and the breakfast buffet had just the right amount of selection for my picky eaters. We will definitely book again.

Checked in & right back out. On the bright side, the manager did cancel the reservation & refund our money. He offered another room… just didn't seem like the safest area to rest our heads.

Don't understand how this place has 4star review. Not impressed with this place. Poppcorn on the floor,breakfast was poor, waffle maker wasn't working properly, no juice... expect much better from a Best Western. 9am man behind the desk needed a shower and in pajama pants, not very professional

The hotel appearance was nice & so was the staff BUT the room wasn't the greatest! When you first walk in everything seems ok until you settle in & start noticing things. Curtains were torn & dirty there was a huge stain on box spring possibly blood. Said something to the girl checking us out & showed her pics, she had a deer in the headlights look! See pics I posted they don't lie!

In my opinion, this is an excellent hotel, very clean, quiet, with comfortable beds. It servs a great breakfast with wide variety of options. It is very easy to find, and has a very helpful staff. I consider the price to be very good value for money.

My husband, his mom, and I drove from NY to Florida and we stopped here for a night along our way. Shantel was the person working at the desk. She was so kind and helpful to us and we felt very relieved and grateful after a long day's drive. We had two rooms between us. Both of them were clean and tidy and a decent size. The breakfast they have there is quite good and offers many things to choose from. Their coffee is also very tasty. It's a better breakfast offering than a lot of places have. The woman who was working there when we went was also very nice. I did not think to ask her for her name.

Always stop here on my way back from Florida. This time Anthony was behind the desk. He was outstanding. Pleasant and responsive to any and all requests. Hotel's ice machine was broken but he provided me with a bottle of eater for my trip back. He's a great employee. You need to keep him.

Our 1 night stay was excellent. Extremely clean, well kept building and facilities. King bed very comfortable, shower the best. Anthony greeted us with a smile and was very gracious and attentive. We did not partake of the breakfast but looked very adequate.

We had stayed at this hotel the previous year and it was "Ok". This year it seemed much better. The pet fee was reasonable, the price was reasonable, the bathroom shower didn't back up, the towels were super nice and soft, the washcloth didn't scratch your face and even better they don't use "rest area" toilet paper. There's was of a much better quality. The matresses were firm and not over used.The breakfast bar was better than usuall for a budget hotel. There's a number of hotels in this location to choose from....ya mite just try this one. The only con was that there was two vehicles sitting in the parking lot with the engines running (it was 28deg outside) with single males in them. I'm probably too suspicious thinking they may be in an illicit business.....just me!

Shantel was amazing! We were travel odd hours and she took care of us late at night so we were prepared to take a very early flight in the morning. The common space was always clean and well take care of. The clean staff keep our room in tip top shape. It was a great girls weekend.

Shantel was incredibly helpful and treated us so well with all our needs. Comfortable beds and well maintained property. Good location, close to many options. Variety of breakfast options included in price. Perfect stay for a girls weekend away!

The hotel was clean. I felt safe which is great. The beds were good and soft. The water is hot. The breakfast was good and hot. Shantel was awesome checking us in so sweet and helpful. She gave me a rose because it was Valentine's Day. Would definitely stay here again.

Shantel was very courteous, friendly, helpful and very professional. Her cheerfulness made checking in pleasurable. She also told us when breakfast was served. Our room was clean and tidy, One thing was there were no hangers in the closet. However, we were only staying one night and didn't require any hangers. Shantel made a fresh pot of coffee shortly after we arrived and it was soooo good. Shantel is an excellent representative for Best Western.

*******************************************The room was very clean, everything looked updated and well kept. Staff are very friendly, and I was able to check in early. If I had to I would stay here again.*********************************

The room was very nice and well kept when we arrived. Just what we were hoping for. Lorenza did a great job. And has a great smile. We only spent one night, but will certainly be back the next time that we travel this way. My wife was very happy as well!

She was great! Wonderful attitude and very clean. A pleasure to meet her this morning. I spoke with her a little Spanish and English. She is really a pleasant lady! Thank you. Maria S. I hope to see you. again! You'll do great things in all your endeavors!

Maria S. Always provides an awesome breakfast each and every morning. She is always on time and the food is consistent. The atmosphere is made inviting and Marie seems to always greet us with a smile. She is so pleasant and always refreshing to be met with smile.

Room very clean, and simple. Pillows so small, but bed made perfectly. There was no channel guide for TV. Usually there has been one in Best Western rooms. Enjoyed fresh cup of coffee, with packets provided. I am sure a 5 bubble reveiw is accurate ! Room looked as best it could be! Happy New Year to Lorenza.

Everything was very nice and clean, was very happy with my service and Lorenza did a great job! I enjoyed the complimentary breakfast as well. The only weird thing that happened was that I was staying for two nights, and when I came back for my second night my keycard wasn't working anymore but they fixed it for me very fast at the front desk which I appreciated

Lorenza and the crew make this a regular stop on our trip to Florida with our doggies. Great property, great people. It's convenient to the highway, lots of nearby food options, and it is always clean and welcoming. And of course, allowing dogs is critical.

Make sure to NOT stay on the first floor if you have any pet allergies. We were clearly given this room since we booked through a third party. We were NOT told that the first floor was specifically for travelers with PETS. We checked in at 4 p.m. and checked out at 2:15 a.m. because the smell was horrible and we were dealing with itchy eyes and scratchy throats. The gentleman checking us in was miserable and the woman who checked us out was lovely. We stay at hotels more than 25 nights a year and this was the absolute worst experience. This is the first bad review that I have EVER given for a hotel in my life!!

Everything was wonderful. Very nice place to stay. Modern and well kept. The entire staff was so kind, helpful and friendly. Lorenza made sure our room was pristine and that we had everything we needed. We stayed for 4 nights and will definitely stay here again.

Our stay was simply lovely, the breakfast by Maria S. was super tasty. Pillows were a bit small but otherwise everything was very good. Friendly and helpful receptionist, convenient parking, and close to restaurants and stores. 5/5!!!!!

Overnight stop on our Christmas trip down south. Pretty easy to find. There is some construction on the street, but you can still access the hotel with no problem. Lorenza made sure everything was clean. They have complimentary pet treats and an excellent breakfast in the morning. For the price and also being pet friendly it's a good choice.

Clean room, nice smiles always speaks, nice breakfast eggs could use some salt and pork sausage better than what they use need the soda machine fixes...snacks yo high, but other than that place was alright wish I didn't have to go outside to smoke

Great service great housekeeper fun friendly hotel quiet no noise respectful environment no problems no stress clean rooms no bugs television is good also watch all nfl games beds soft pillows fluffy just a great place to stay I give them 5 ⭐'s

My wife and I came in to find a nice clean and tidy room. The bathroom was nice and cleaned and well stocked with all the goodies you need. I was on crutches and was accommodated - moved to the first floor as the elevator was out of service. Thanks.

The room was very clean thanks to Lorenza. Anthony at the desk was very friendly, and breakfast was well attended (didn't catch her name) and food was good. Lots of choices. Room was spacious, and updated. We would stay again if back in the area.

The hotel was very tidy and Lorenza did a great job with our room. The hotel was very pet friendly. We were traveling and the hotel was convenient to the highway and there were many options for restaurants and bars in the area. The breakfast in the morning was also good.

Lorenza came to our room everyday to see if we needed anything. Breakfast was wonderful, many hot and cold items to choose from. Everyone was very attentive even though it was Thanksgiving. Hot coffee and ice water always available . We would stay here again!!!!

I've stayed here many times. The rooms are always excellent. Staff is friendly and helpful. Bringing your dog is allowed. Breakfast and coffee is very good.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!---!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The hotel was convenient to I95, was very clean, the staff were friendly and the room was comfortable. The breakfast bar was plentiful and clean. Highly recommend and we will be back, no question! Lorenza at the breakfast was friendly and worked tirelessly.

Room was really clean. Breakfast was hot and perfect. A great staff with great people. They also have a perfect area to walk your dog. Plenty of parking. Even with the little bit of construction it is easy to access the parking lot. Very quiet around here as well

The hotel appeared clean, as did our room. Lorenza did a great job and we had no complaints. My one concern was that while booking on the app I wasn't able to book with my points, although there was more than an adequate amount. I inquired upon check in as to why that would be but the person at the desk said he had no idea and offered no suggestions. There's really no point to having a loyalty program and staying with one hotel brand if points are useless.

Shout out to Anthony and Shantel for their warm kind hospitality. So refreshing to be treated as a valuable customer and you can see they both are genuine caring people. They both provided helpful information to make our stay more comfortable. Thank you Anthony and Shantel. We were very pleased with our stay and when traveling through we will be booking again at this location.

Maria Soza did an amazing job making and cleaning up the breakfast areas, Anthony was very helpful and patient during my checkout process, and Lorenza was prompt and attentive by bringing my wife and me some towels when we really needed them. The bathroom and bedroom were very very clean and tidy. I really enjoyed my stay at this Best Western.

I enjoy staying at the Rock Hill Best Western because it is clean, well maintained and has a friendly staff. Maria S is one of the cleaning team that does a really nice job. She also helps serves breakfast too. That is why I keep coming back. It's a home away from home.

Room was very clean. Thank you Lorenza. Staff was good. Some of the people staying at the hotel seemed a little shady. But overall a good experience. I give it a 6.5 out of 10. I travel all over the U.S for my work and stay in a new hotel about 4 days a week. This one was comfortable.

The room was amazing clean and very nice for me cause I am a clean freak lol thanks for Lorenza keep up the good work and GOD BLESS YOU the bed was very neat and comfortable just a little too high for me cause I am a shorty but hubby helped me get up on it lol thanks for taking the time to care about keeping the rooms clean and nice GOD BLESS YOU ALL

Room was excellent. Shower was very good but can be slippery. Loved the body soap and shampoo available. Continental breakfast was good. Plenty to eat with lots of variety. Eggs and sausage needed to be a little hotter. No problem with the staff. But suggest calling ahead for their pet policy. Construction on street when we were there. Not many restaurants nearby.

The beds are very comfortable, pillows are the best!, very clean rooms! Work staff are very friendly, the breakfast is good to get you started in the morning, parking is convenient, allot of gas stations and restaurants near by to feed your appetite!

The hotel is conveniently located off I77. It was Very nice with higher quality products such as bed linens, towels and paper products. Very clean and comfortable. Lorenza had cleaned the room perfectly. Breakfast was hot and plentiful with plenty of food. The paper products were higher quality and sturdy. It is Dog friendly! Good quality and good price.

Good food friendly staff Maria.s hooked up the food great stay nice and clean. I would definitely recommend this hotel to anyone I know and if I'm in the area I will stay here. I love that they had a coffe the moment we checked in. Stayed 3 nights it was amazing

Road work was underway. At first, I thought there were no restaurants or shopping centers, but once I ventured out, they were about 1 to 2 miles from the hotel. There was a great variety...Dunkin Donuts, Starbucks, Cato's, Belk, Office Depot, Big Lots, Chick-fil-A, and Sallies, just to name a few. My room was clean, but the WiFi was bad. Overall, I enjoyed my stay. Very nice area.

Stay was brief due to traveling but was a good experience. We arrived late and were well received and were quickly in are room for well needed rest. Very comfortable bed. Breakfast was very adequate. Easy access off of I-77. Please consider this hotel.

Maria did an amazing job! Everything was in its designated place! Smelled good, clean towels and wash cloths! Bed perfectly made. Could not have asked for a better set up for the room! Keep up the good work Maria! Thank you for your hard work!!

Everything was very clean and orderly. All the appliances and fixtures worked well. A comfortable, pleasant overnight stay. I was in town for a wedding that I was a little anxious about, but the comfortable room and great service helped me be calm and refreshed when it was time to face the crowd. Thanks to the staff for a pleasant stay.

The hotel was well-maintained and our room was spotless. The staff that we interacted with were friendly and knowledgeable. The breakfast area was clean and stocked with a nice assortment of food for a continental breakfast. We will stay here again in the future!

Lorenza is amazing with our room!!! She is super kind and does not mind do anything with a giant smile. I know I have a clean room ready with plenty of love from her. She never meets a stranger and treats everyone like family. She is a joy to be around and always happy!

Got switched to this hotel due to a booking error at another place. Brought a staff of 20, clean rooms, helpful and friendly staff, and dog friendly!! Maria was a great housekeeper and did a wonderful job making sure that everything was tidy during my stay.

Rooms are large and super clean thanks to Lorenza! Plenty of clean fluffy towels. The bed was very comfortable, which was great after a very long ride. Really quiet. The hotel is in a super location as almost any kind of food can be found just up the street.

Nice work to keep it clean. They are friendly and respectful of the clients who come to the hotel, good breakfast in the morning. When I need help with any questions they do it, the towels are clean and smell good. When I can I will return to the hotel without a doubt.

The towels were restocked, the room was impeccably clean, and the beds were incredibly comfortable. There was ample space for our luggage, making it easy to settle in. The overall ambiance was inviting, and the staff were friendly and attentive. We really enjoyed our stay!

Home away from home. I have stayed at this hotel for multiple weeks. The staff is very friendly specifically Anthony and Shaney. It is always clean and well taken care of thanks to people like Maria M. Nice place. I will continue staying here because it has everything I need.

I wish the hotel would have had a kitchen. I would have stayed longer. The pillows are not so good. But everything else is amazing. The staff is remarkable. Breakfast is great. The location is awesome. I would definitely recommend this hotel.

Very friendly and helpful staff at front desk. Nice roomy sized King room that was clean. Bed, bedding, pillows are very comfortable. Nice shower too. Only complaint was that the A/C unit was a bit loud but it cooled great Great hotel. I would definitely recommend!

The hotel is conveniently located right off an exit on I-77. The highway noise was not apparent. The hotel is attractive, however, the surrounding area is older and the road has construction that is hard to navigate in the dark of night. I traveled alone and did feel completely safe at this location. The staff was pleasant and the room was clean and comfortable.

Roach on the wall as soon as I checked in to see if it was clean enough to stay .. go somewhere else. The entire row of hotels are in an unsafe looking and feeling environment. No where looked good enough to stay. Homeless camping out and some staying in other hotels

The hotel overall met my expectation, clean, quiet, good amenities The only thing I am concerned is not about the hotel, but the sketchy areas around the hotel. Many businesses closed down, hence if you have little kids, I don't recommend walking after dark.

Friendly staff, clean hotel, the soaps, shampoo, lotion and conditioner had argon oil and smelled ahhhhmazing. Little hiccup in breakfast set up, but you can make your own waffle. There's ceral, yogurt, hard boiled eggs, scrambled eggs, sausage, toast, a couple pastries, juice, coffee. Nice complimentary start to your day.

I travel a lot and stay at many different hotels all over. This one was great for price, clean newly renovated rooms and the beds were so comfortable I didn't want to get out of bed LOL, easy check in, a nice hot breakfast. A plus for me was the workout area since I work out on a daily basis and like to when I'm away as well. If I'm passing through again I will definitely stay at this hotel again.

Traveling last night and needed a place to spend the night. Found a room here at the Best Western which I usually like. The hotel is on a road with construction. Our check in went well. The room was ok, clean . After we had prepared for bed. Someone was trying to get into our room. They tried 3 times and then I called the front desk they had assigned our room to someone else. Now for 3 women traveling alone, this was not something you want to experience.

The Best West in Rock hill SC is filthy, staff is not helpful... There are ROACHES in the room and the rooms are dirty... I can say so much more about my experience but all you need to know is that its disgusting and locations is sketchy... Do not stay at Best Western Rock Hill SC...

Very comfortable, clean and quiet rooms. Hotel staff is extremely helpful and maintains the highest level of professionalism. I needed fuel so I came to my chain store to get it in Rocky Hill. Decided I was much too tired to continue driving and randomly chose this hotel. Best choice ever! It will now be my half way trip hotel for good!

I had average expectations as this was my third time at this property. prior times before everything was fine. But upon arrival this time, The woman behind the desk took her time getting off her phone to check me in. As soon as we walked inside our room 216, we were welcomed by an extremely hot room that smelt of wet dog. Immediately went back downstairs and expressed our concern. And asked politely to be placed in another room. It was as if I had offended her. The woman states that only the lower floors were pet friendly and the third floor was not. So I simply requested anything on the third floor. Only to be placed back on the second floor room 204. At this point after driving as long as we had I just wanted to relax before our dinner reservations that night. So we accepted the defeat and let it be. Before turning in for the night we did stop by the desk and asked for a clean set of sheets for our room, the same woman gave an issue about that as well. Look I don't care that's it's a pet friendly hotel, it's the point that a new guest should never be able to smell a prior guest pet. Maybe try an ozone machine every now and again. Or change up the air freshener inside the vent system.

My daughter had a softball tournament in Rock Hill and we chose this hotel because of its proximity to the field. The Best Western was great! The rooms have been remodeled and were very clean, quiet, and comfortable. The breakfast had a wide variety of food to choose from. All staff members were friendly. We will definitely stay here again when coming to Rock Hill.

This property is more professional tan some of the Best Western Plus motels where we have stayed. The staff was very professional and helpful We stayed here for three nights and it was very quiet and comfortable.

My favorite hotel in Rock Hill, always clean, great comfortable beds with real sheets laundered on site. Staff is helpful and manager makes sure you get the best price.

Upon arrival our room did not have power to the fridge, TV, coffee maker or microwave (stolen extension cord?). We were then moved to a room where the fridge was not cold and the TV was from the mid 90's...terrible screen and sound. Front desk personnel did not care that the only ice machine inthe entire hotel was not working. There was no solution given, not even an apology...just "first I'm hearing of it." Next day, none of the keys worked to get in the building or our room. Ridiculous stay. Appreciate the clean rooms, but everything else was not good.

Anthony at the front desk was courteous and patient . Rooms were very clean and breakfast had a great selection of hot foods.

The service at the hotel as phenomenal I run into issues with my trip where I'd ended up having to book at hotel at 1am at the airport through travelocity they booked me for the next day for some reason so when I arrived around 1:30 am the lady at the desk help me get it sorted talked to travelocity on the phone for my refund and rebooked me into the same room for a CHEAPER PRICE which helped a lot considering I was suppose to be driving back home by then, rooms were very clean well stocked vending machine and breakfast was great, another great encounter with the employees and service I'm still at the hotel past my checkout I have an hour until the car I'm purchasing arrives and another lady working the front desk told me I was fine to stay in the lobby and even offered me the remote for the TV to pass the time. 10/10 service very great hotel to stay at especially if you want a nice clean place to stay. I was scared I wouldn't even find a hotel when I landed and realized I couldn't get the car until the next day. Highly recommend they saved my trip here and my peace of mind big time!

Clean room, friendly staff and hot breakfast; what more could one ask for on a 12 hr stay. The only inconvenience I encountered was the somewhat unusual operation of the "chipped" key, which had to be removed from the slot immediately after inserting. The person who helped said "I left it in too long". I stated that was the first time anyone told me that, LOL. (should be an info sticker on the key envelope or key). Otherwise, we enjoyed our short stay and went away!

The hotel itself is fine, zero issues and a nice budget stay for two nights. The area though. There are multiple low end hotel / motels right there and one or more must be the County homeless shelter because transient appearing people are walking all over and congregating at the nearby corner. I wasn't worried for my safety but I was about the potential for my vehicle's safety overnight.

My stay was great at this location. At first I was skeptical because of other hotels surrounding this one. No issues. no issues at all. Hotel customer service was great, respectful, helpful, no compliants.

Clean room. Everything looks nice. Bed is comfortable. My back didn't hurt. Enjoyed breakfast. Quiet. The fact that this hotel allowed two pets is really convenient. No odors in the room or in the hall way. Front desk were polite and helpful.

I really have enjoyed myself. The check in was easy and I enjoyed the breakfast. I really appreciate the staff that were attentive when I locked my self out of my room! Thank you so much Best Western Rock Hill you really made me feel like a Diamond!

OMG. Where do I start? Admittedly we got the last room available after a long search. But, we booked for 2 beds and the second bed was an old dirty hide a bed that we had to make up ourselves. Then we had to ask for a blanket and got push back, told there weren't any. We finally got a small scuzzy one. No one's key was working for the outside doors so we had to prop the door open to load in and out. The room key cards were hard to use. The front desk was not helpful. The water was lukewarm in the morning for showers. There are few plugs, and there are extension cords string across one wall. There is no functional vent in the bathroom. The bathroom floor was dirty. On the plus side it was pretty quiet. The breakfast was okay but lacking in muffin etc selection. We did have two dogs and the set up was good for that, although having to prop outside door open was not good. We paid $188 for this experience.

It was an easy booking processonline, easy check-in, fairly clean rooms, comfortable beds & pillows, good shower. Breakfast area was clean and the breakfast was good. Nice price. Lots of motels in this area. Glad we picked this one.

I cannot overstate how pleasantly surprised we were with the Best Western in Rock Hill. Everyone on the staff were pleasant, helpful and extremely good-natured. The room was lovely - the breakfast yummy - the hotel beautifully maintained. Exceeding all of our expectations and setting the bar very high indeed for their competition.

Enjoyed my Stay. All staff smiles and welcoming during My Stay. Breakfast is vey good, I enjoyed my Waffle. I really admire the cleanliness of the room and also throughout the Hotel. Looks like pretty good Management. Will come back on way to back to Florida again.

Only stayed 1 night but would diffinately stay again. Very clean, although not in perfect condition. Usually at BW I have found coffe, tea etc. in the lobby an arrival, but the pots where emty which could have been due to a single staff member on duty. He was very pleasant but we could see he was extremely busy. Breakfast was the usual BW breakfast which was a good start to our day. All in all it was a great stay at a great price.

If you are looking for a safe, clean, friendly place to stay this is it. Showers are very good with a mirror that doesn't fog up, WHAT!!! Great breakfast bar with lots of fresh coffee. Rock Hill diner is 5 min away to enjoy a meal with many selections to choose from. The hotel is also dog friendly with a treat waiting for Fido at the check in desk.

Have traveled a lot and this was another great stay at a Best Western property. Close to a major freeway exit with all those benefits, yet the property is in a quiet setting. Staff was friendly and polite. Breakfast included waffles, scrambled eggs, and sausage.

The beds were so comfortable, I just enjoyed laying on my bed. The bathroom was clean. It was spacious. The room had a desk that my daughter used to do her homework on. It also has another small table in the room.

found baby roaches in my hotel room, black hair in the shower. Shower drained too slow, homeless people hanging out front and eating the hotel breakfast and screaming at each other. The lobby also smelled like Marijuana.

even though I ended up at this hotel by accident I was impressed with it and the staff. Room was great (large and comfortable bed) Parking was good and I was able to see my vehicle through the window.

Was pleased to stay for my first time! Very clean and comfortable. Staff check in was very friendly and efficient. Room was very clean and bed comfortable. Loved the complimentary soaps and shampoos in the room. When we checked out very early , to get back on the road, staff offered us a "to go bag" even though breakfast wasn't being served for a couple hours still. I will definitely recommend and stay again.

My hubby and I stayed for a stopover night. The staff was top notch, clean rooms and feet breakfast. There were plenty of options to choose from for breakfast and the staff was on top of everything. Definitely staying here again!

The room was very clean and comfortable and the customer service was absolutely wonderful. The absolute very best I've experienced, from the Manager to the Front Desk Attendants. I will highly recommend your hotel to friends and family.

The stay was great, we arrived late and the check in was flawless. The room was clean and comfortable. I have stayed in this hotel before and make this my choice of stay when traveling up into the Rockhill area

This Best Western is located in a beautiful town. I enjoyed the parks and downtown from Rock Hill, South Carolina. Also, It's an hour away from the mountains and 30 minutes away from NC, Charlotte. Staying here made my stay adventurous. It made my traveling heart happy. Thank you Best Western for a wonderful experience. Best Western has a peace yet friendly environment, just like the town. All staff members where kind and funny.

I was in the middle of a stressful move when I got the news my house was not ready. I called Best Western Rock Hill and their team jumped in to accommodate me to the best of their ability! I was safe and secure in a room with a great rate within hours.

We were moved three times because there was mold in the bathrooms that could of been taken care of. The manager then said I checked the third room it's good and it had slight mold in the bathroom. Awful

This hotel was VERY clean! I like to wipe down before I stay anywhere and my Clorox wipe was CLEAN! They really do their jobs well here. The customer service was also wonderful! 5 stars all around!!!!!

We booked a hotel that definitely was not family nor business friendly. Thank goodness for Best Western in Rock Hill, NC! Hands down an awesome stay and very helpful and friendly staff! Thank you Wanda and Tonya!!

Enjoying my stay we are here until we find another place to stay therefore we doing an extended stay here at hotel. Breakfast is delicious and staff is extremely helpful and very nice . Management was extremely helpful and nice also

Room and hotel were clean and confortable. Although I wasn't extremely pleased with some of the less than stellar check-in service, the check out service was top notch and Wanda at the front desk did such a fine job I thought it was worth writing this review. I will return here with a smile the next time I am in this area!

Very clean up to date everything was on point breakfast was good over all it just was a beautiful stay will recomend to anyone i will stay at this hotel anytime. Next vacation or trip i have to take will be at best western

WARNING!!!! DANGEROUS LOCATION! STAY AWAY IF YOU VALUE YOUR BELONGINGS. Traveling with our Truck and trailer, multiple people attempted to break into our trailer. The hotel was unwilling to help, we decided to leave and they would not refund our rooms.

This place was fabulous, the hotel had a complete make over about two years ago and looks like new. The staff was very helpful and courteous including the manager. We had our dog with us and he was welcomed as well. In a pinch again we will stay here. I highly recommend this hotel.

Tania R. was very helpful and friendly! Attended to all my questions and suggested places too see! Hotel was clean and up to standards. Highly recommend for a short stay. The room was clean and was as shown in the website pictures.

The front desk lady Tania R. Was very helpful! Made the check in super smooth and she was very helpful! So cheerful and even suggested a few places to look! The hotel is okay but she made it super awesome!

I have stayed at this property for the past 6 years while visiting my daughter in West Virginia, a mid way point between West Virginia and Florida, great location, restaurants and shopping near by, clean, upgraded site, friendly staff .

Out third stay.at.this location. Nice rooms, clean. Pet friendly. crappy RCA TV. Satellite TV pretty much useless. Could.not get most.of the.channels.on the card. Too tired too watch anyway. Other than that, no complaints.

We stayed at this location on our way home from New York to Florida. We were traveling with our two dogs and got a pet friendly room on the first floor. It was clean and tidy, no smells or dirt at all. There are a few grassy areas for the dogs to use, which was nice. We checked in very late and left very early so we did not have the opportunity to eat or even view the breakfast. Overall, it was a pleasant day and it is on our list of places to stop if we are in the area again.

Upon arrival the front desk staff was very unfriendly and cold. I continued to check in and my children were speaking saying hello and was ignored as if they were adults.. I've been treated so much better at worse places to stay..

To start, check in went smoothly as it should the front desk woman was nice. Our room was room 202. This is when it went downhill. My wife and decided to have some drinks in our room that evening so we grabbed some ice from the ice machine. We poured our drinks and began to notice black stuff in the ice and had to pour them out. That's only the beginning. After taking a closer look around our room we began to notice other issues as well. There were paint splatters and damages to the room where they had remodeled, it looked unfinished and unprofessional. We opened the Curtains and realized that the window was not even able to be closed properly and not to mention the window was surrounded with mold where the window had been stuck open. Outside the bathroom the ceiling had what looks like water damage around the light fixture and inside the bathroom the vent in the wall has BLACK MOLD growing in it. That was only Night 1 of our Scheduled 2 night stay. The next morning we woke up and decided to take a shower and relax in our room. Unfortunately only minutes after stepping out of the shower we were interrupted by a call from the front desk. She said that smoke had been detected in our room, that this is a non smoking room that my wife and needed to come down to the front desk. We were met at the front desk by the Hotel manager who was accusing us of smoking in our room($150 fee), we asked him to follow us back to the room so he could see for himself that there was indeed no trace of smoke or any smoke smell of any sorts. We even showed him the bathroom which still had steam on the mirror from our SHOWER! He fully inspected our room even looked in our garbage. Between being falsely accused of smoking in our room and the MOLD thru out the room we wanted to get out of there. Our trip had been ruined and our account had already had a hold on our money so our only option was to go back home. We requested a FULL refund for our HORRIBLE NASTY experience but the manager said he would only give a refund for the 2nd night. WORST HOTEL EXPERIENCE EVER!!!!!!!!!!!!! DO NOT WASTE YOUR TIME OR MONEY COMING TO THIS HORRIBLE LOCATION!!!!!!!!!!!

Had a great stay, easy checkin and checkout room was ready upon arrival and was fresh and clean, comfy, the staff were great and breakfast was very good. It is easy off and on the highway and was perfect for us.

We were early but they let us check in. In the room the drawers kept coming open..spooky. But the handy dandy duck tape kept them closed at night. The hotel has very friendly staff cheap laundry facilities and clean common areas. It close to numerous restaurants and grocery stores.

The room was very spacious, clean and comfortable. The front desk staff when checking in and out were very friendly. I had a room at the end of the hall it was quiet and very peaceful. Easy to get a good nights sleep.

When we checked in the young lady was very busy but no matter what she was very friendly and ready to help with anything. We became members and will be coming here again. Housekeeping cleaned very well.

Me and my boyfriend stayed here on our way to New York. It was the best hotel we could have picked. The person at the front desk was very nice, the room was clean, housekeeping was very friendly as well. I like how their price is reasonable and breakfast is included they have a large variety of choices for breakfast whereas other places don't. We will definitely be staying at this hotel again.

The sheets were dirty upon arrival. New sheets had cigarette burns on them. Woke up in the night to a roach skittering across the wall. The staff were rude and acted like every request was a chore. Only requests I made was new sheets as the one we had were stained, and a TV remote for the room. Nothing crazy. Oh and don't grab breakfast after using the fitness are because the staff will be sure to let you know by making off hand comments to one another about what you are wearing loud enough to one another so you can hear. Never will stay here again.

From the moment you step into this hotel you know you made the right choice where to stay. Front desk staff are extremely professional as well as extremely friendly. The facilities are spotlessly clean and kept in immaculate condition.

Front desk check in was swift and friendly, and the rate I paid for two nights was awesome . The king room itself was very clean and equipped with sofa bed, coffee table, coffee maker, fridge, and microwave. The floors and linen were very clean which is a huge deal breaker for me if it's not whenever I travel and stay in hotels. The breakfast was good and breakfast are and lobby was very clean, neat, well stocked, and fresh the entire time. OUR 2 NIGHT STAY WAS VERY SATISFYING!

Enjoyed the complimentary breakfast with the waffle maker, scrambled eggs and sausage along with the usual items. But most of all, the water pressure in the shower was great. Actually took two showers on an overnight stay.

Very Clean and very comfortable Stay. Every staff was nice and smiled and greet.. When I walked up to the front desk at Best Western, young lady and manager was very cordial, courteous, and professional. She checked me in without a hitch and even took the time to strike up a friendly conversation, which made me feel very welcomed. Good breakfast was available. We will be back. Highly recommend.

I booked a reservation at this hotel a few days before check in. Once I got to the hotel, I was told my reservation had not been confirmed and that they were completely sold out the first night. After insisting my reservation had been confirmed by an employee, they finally found it... it had been saved under a totally different name from what I had originally given them. I was mentally exhausted by this time so all I wanted to do was go to the room and relax. Once I pulled back the covers on the bed, I saw a big nasty stain on the sheets! I told an employee at the front desk and she gave me a set of "clean" sheets, which I had to put on the bed myself. I informed Paul, the manager about the whole ordeal. I even showed him photos of the bed linen. He told me the only thing he could do was to deduct $25 off my total bill! Unacceptable!!! Please beware of staying here. If something goes wrong, or if you have a bad experience, you will only get $25 taken off your bill!

This hotel is in a bad location. The hotel located beside it has a lot of drama and the police pretty much stay over there. The price is pretty high considering there isn't a pool. The breakfast is ok the eggs and sausage was not good and our coffee pot did not work in our room.

The employees were courteous and knowledgeable. The breakfast had several options. The rooms were well cared for and everything functioned properly. We will stay there again as our travels bring us through the area several times a year.

The staff were good, room was clean. Great breakfast, they made sure the food was always replenished. Location was not great, we could hear people yelling and screaming outside. People in the area asking for money.

This hotel is doing great at maintaining a clean updated environment. Unfortunately it is located in a very sketchy area and the econolodge next door has some unsavory “activities” going on. The room itself seemed updated and in working order. Nothing special though.

I will not return to this Best Western due to its location. The parking is dim after hours and I was kept up two nights in a row with individuals arguing next door. I did not feel comfortable staying here.

Room was ok. It was clean and good breakfast selection however the location is questionable. Parking lot very dark and the side door from parking lot was broke so you didn't have to use a key to open it.

We were very fortunate to have made reservations at Best Western. It was very close to our grandson's graduation venue! Breakfast was very surprising. They had an abundance of choices and never seemed to run out. It was excellent!

-The room had a clear smoke smell even though it's a non smoking property. They would not give us a different room, we ended up having to go buy air freshener. -Our room was not serviced for new towel ls even though we left around 12:30pm -Had to request new towels (since our room wasn't cleaned). It took over 30 minutes, and they only gave us 3 washcloths and a floor mat -The fridge smelled really bad -Some of the outlets didn't work

Hotel is right off the interstate. Easy to get off and easy to get on. This hotel is the nicest of about 5-6 hotels all in the same area. Check in and check out was fast and easy. Rooms were clean and the bed was very comfortable.

The hotel was as good as many costing more. I would definitely return. The rooms were very clean and modern and the staff was very professional. The breakfast had a wide variety and was very good. Worth the time it took to find it.

I was heading north for the summer with my cat and we had no problems with our stay. I appreciated that we were not charged an excessive amount for my cat (the last hotel charged me $50 for a 15# cat who has his own litter box and sits and watches out the window the whole time there).

This hotel is very well located and the service is excellent as well as thw quality of the rooms I will definitely return to this hotel Breakfast was excellent and the dining room kept very clean and secure

Before I decided to book a room at this Best Western, I checked out the ratings and reviews of several other hotels near this one. They were mostly in the 3._ range or lower for various reasons including cockroaches, dirty bed sheets, rank musty room odor, etc. When I walked up to the front desk at Best Western, Dana was very cordial, courteous, and professional. She checked me in without a hitch and even took the time to strike up a friendly conversation, which made me feel very welcomed. When I walked to my room, I discovered that my room door was right next to the exit door (to the stairwell) on the second floor. I thought this might be a problem with noise of people coming in and out and the door slamming shut. I opened the door and let it close and it was very quiet, so I was relieved that that would not be a problem. When I walked into my room, it smelled fresh…there was no stale or musty odor. The room was brilliant and looked like it had recently been remodeled. Everything was up-to-date and sparkling clean! The heat and AC worked well, the bed was clean with crisp sheets and very comfortable, and the bathroom was very well put together. The maid service kept my room tidy each day and refreshed the towels, etc. My two night stay could not have been better!

Great hotel, friendly staff and breakfast included. Can't go wrong for the price. It was in a convenient location based on the wedding destination. We would recommend staying here and we will be back if we ever visit Rock Hill in the future!

After staying at BW Manning SC in February, I chose BW Rock Hill SC on my way back north. Both stays were exceptionally pleasant. The reservation process is seamless and cancellation policy fair. The prices are reasonable and the rooms are clean. I would recommend staying here.

Clean rooms, very friendly staff. We would definitely return. The Internet was a little slow when the hotel was full but it was functioning. Only had ice on the first floor, which was a little inconvenient

Our room was spacious and comfortable for two. There is very little road noise and there was a peaceful atmosphere to the area. There was a convoluted stairway system that was a little maze like but the wrap around balconies were very wide.

This hotel is grand the staff is grand the breakfast is grand so pleasant as being a Rewards member I can't complain free nights just a whole good vibe when you walk in love the nice cold refreshing lemon water

Awesome property. Very helpful staff. Clean and modern rooms. Very quiet. Great Breakfast. Easy off Interstate. Close to Charlotte. We have stayed at this property multiple times and it has never disappointed us. Staff is friendly and helpful.

I stayed here September 29 , 2021 and also my son and his wife had another room . The room was clean and the hotel was also clean and nicely decorated . The staff was very nice and I would definitely recommend this hotel if staying in the area . We looked at a couple other places and they were down right scary . The area is not very good with people walking down the street selling drugs or hookers , but it is kind of hard to get away from that now days . We only stayed here one night since we were traveling . Didn't see anyone hanging out in the parking lot like some places and no one messed with our car . The bed was comfortable and the room was very clean . It was almost like this hotel was in the wrong area , should be in a nicer part of town . The price was very reasonable and they had a breakfast in the morning , but we didn't make it down in time to get it that morning except for some coffee and a yogurt .

First, I made reservation about 3 weeks in advance. I am handicapped, therefore I requested a GROUND FL. Room. Upon arrival. I was advised there was not a ground floor avail. After stating she did not have a room on the ground fl. She mysteriously came up with a room. We check in and proceed to go to the room. Upon entering, I hear a scream come in the room,as the clerk checked us into a previously rented room. The guest in the room appeared from the bathroom HALF NAKED. HE and I were furious. I apologized, and went back to the front desk. The clerk said, wow, let me give you another room. She proceed to give we room 117, next to room 115 which was the room we were previously assigned. I immediately objected stating. " I JUST SAW GUEST EXIT THIS ROOM TO GO TO DINNER! VERY UPSET, I DEMANDED A REFUND AND LEFT TO FIND A ROOM ELSE WHERE. I DID NOT TRUST THIS INCOMPETENT DESK CLERK!! This is one of the worst experiences I ever had at a hotel! This HOTEL IS NOT, NOT SAFE. THIS CLERK SHOULD BE TERMINATED IMMEDIATELY!! I would be afraid to stay there with employees like this one!! Rating ZERO (0)! WE we fortunate to locate a hotel room near to this one in Rock Hill, SC. Off Internet I-77.

This hotel is right off rte 77 and worked well with our travels to the south. The hotel room was clean and the bathroom appeared to be new. Best Western's beds and pillows are extremely comfortable and this keeps me coming back! The only downside with the location is that we arrived around 8pm on a Sunday and the only places to eat are fast-food establishments. If you want something more substantial, plan on stopping for dinner before this exit.

I would say the hotel room was fair overall. I was not happy to find a used pair of boxers in the top shelf of the wardrobe. It was also very odd that the only toiletries provided in the bathroom was soap and a less than 1 ounce container of shampoo. There was no conditioner. 0.7 ounces of shampoo won't last a family of three one night. Staff was pleasant and nice, and breakfast was decent. Beds were Comfortable. Nice to have microwave and fridge is room. I feel like I got what I paid for. Would choose another hotel next time though.

Stopped for the night on our way south. Couldn't get through to check in online. Checked in at 10pm in person. It was quick and easy. Clean room, bathroom and a good price. Rock Hill is a good stopping place and will probably return.

The front desk staff were pleasant and very helpful. I have no complaints. They exceeded my expectations in searching for the missing luggage carts upon my arrival and, on one occasion, providing a grab and go breakfast after the breakfast hour had passed

Hotel & staff were perfect. One of the best experiences we have had - until our truck was broken into in the parking lot on the last night of our stay. Kinda ruins everything at the time. The staff and local police were friendly and apologetic, but it did not make us feel much better about what had happened. Wish we had known that smash & enter break ins were a problem in this area, as police confirmed. A great hotel with a terrific staff, but maybe not a great location. What else can I say?

I arrived at night. The lighting in the parking lot was not bright for walking and I didn't feel safe leaving my vehicle in that area. Luckily, I have a disability parking sign, so I parked at the front of the hotel. The night clerk was ready to go home, and you could tell. The sheets on the bed had stain and holes. I canceled my second night reservations and went to another hotel.

We got in a little late due to our long drive from Florida. We were picking up a rescue dog from Pittsburgh. She was meeting us halfway from there in South Carolina. I can't say enough about the staff. Clerk was so nice while checking in and in the morning, they were just as excited as we were to greet our new puppy. They were fun and professional. But I love their great attitudes towards their guests especially us. Thanks BW for never letting us down on your amazing Customer Service.

The experience was great from the start. Booking was easy. The lobby and our room was very clean. The breakfast options were nice. The hotel staff was super friendly. Everyone was impressed with our stay.

This is a really nice BW property. It should qualify for a BWPlus, but I was told it needed to have a pool and conference center to be one. Nonetheless, it was the nicest hotel in the area. It is also one of the best BW's I ever stayed at, because it is so well maintained. Plenty of parking. The area itself doesn't appear to be so nice, lots of repair shops and not a lot of restaurants. The other hotels in the area appear to be pretty dumpy. But this place is a gem. The hotel and room was clean and comfortable. It had the best shower, I mean it had great flow and we had plenty of hot water. Employees were extremely nice and helpful. Breakfast was somewhat limited, but they tried very hard to keep the customers happy. They had waffles, Jimmy Dean's and cereal. The coffee was good too. I would definitely stay here again and would recommend it to you. Very affordable rates.

It is easy access off 71. The staff was friendly and very helpful with our questions. The room was quiet for being so close to the Interstate and clean. The room price was great. Good breakfast options. Restaurants close by. Would definitely return.

Good Rates, Excellent Staff, Clean Rooms, Pet Friendly, good Location, great parking, excellent store/shopping availability, great beds and pillows, remodeled rooms, this is my go to stay while on a trip to visit my daughter in West Virginia

Service from employees was good. Cleanliness of the rooms need work but overall was a good stay. Checking in was smooth and quick. I was thanked for being a rewards member and given a choice between bonus points and a snack.all went great!!

The photos look great but when we pulled up we were very surprised. The location is SKETCHY. There were people linger and hanging out everywhere. I felt very unsafe but hesitantly checked in. After getting our luggage out of the car I noticed a strong smell is marijuana at the front of the hotel. When we got to our floor the smell was incredible strong so we asked to cancel our reservation. The hotel was NOT willing to budge and refund my money at all since we had already “checked in”. Since I went through a third party I decided to try the refund process through them. The hotel still had to sign off on the refund. The front desk girl was rude on the phone and very confrontational. She refused to put me in touch with her manager and was incredibly unhelpful. This was the worst hotel experience to date. If you're like me and vacationing down south…keep on traveling and get to a SAFER area! Trust me, you won't want to stay here.

Stopped at the Best Western for the night en route to West Virginia. Comfortable beds, friendly and accommodating front desk. In a more industrial part of Rock Hill but felt safe and slept well. Lots of “take and go” breakfast options in the morning. Close to everything. Rock Hill is lovely and definitely worth exploring.

Not very good customer service, employees are rude. The pullout bed smelled like urine. Beds were average, not bad but not great. Overall you get what you pay for I guess. Should have stayed at another hotel. When I was checking out, had to go outside and get employee away from friend she was talking to in the parking lot. Employee who checked me in was using her phone, had to listen to it while I was being checked into the hotel.

I must point out your Front Desk Associate Ms. Monique; She offered me excellent customer service right from the start, with my phone call to the property before my check-in. Ms. Monique was courteous, professional and made me feel like an Elite Guest at your Rock Hill, SC property. My check-in was quick and she even offered me cold water and a snack upon my arrival. I will definitely return and spread the word; Thank you oh so very much Ms. Monique. Your welcoming Front Desk nature definitely made my stay feel like home away from home. Sincerely, J.T.V.

The room was clean and nice. The young man at the front desk (Corey) was very pleasant and very helpful. Our alarm clock didn't work. He got another one for us and made sure it was working correctly. The price was very reasonable and there are plenty of restaurant options nearby.

This motel was exceptionally clean. The breakfast was not like the old Best Western but they had cereal, yogurt, juice and coffee. There was no reason so leave hungry. The staff was welcoming and helpful when we had a question. As always, you can count on a comfortable bed at the Best Western.

Nicely decorated, very clean and nice staff. I'm very picky and I highly recommending this place. The breakfast was Covid free friendly. The front desk was very nice and helpful. There's food near by and a nice community

The hotel clerk Zuseth Guerra was very friendly and professional. Pleasant attitude and real cool. I definitely will visit again since I live in a large city coming from Atlanta, Georgia. This was my second time visiting Rock Hill in three years.

The breakfast was very good and safely offered. Small things made me more comfortable, like 2 garbage pails and a channel guide for the TV. Handicap bathroom wonderful and great lighting and clean heating unit. A great stay!

The location was great, the price was awesome and the staff was phenomenal. The manager Paul met helped us in serious emergency! I can't say enough! This experience was mind blowing and life changing!

We stopped here while traveling to Hilton Head.Very clean , taking precautions of COVID. Very welcoming and most heartfelt customer service. Great management. Manger helped us out to print some documents. Great rooms and very comfortable beds. Overall great value. Will definitely stay again.

Room that was reserved with reservations did not match or come close to the room that was provided. Requested handicap available room due to mobility issues. Was told that the rooms all had walk-in tubs and grab handles throughout. Reserved room with king size bed, room not met.ok provided

It was a pleasant stay. Best place to stay in town. We went there with family. We booked 2 rooms. Nice and comfortable beds. Rooms are nicely done. Their Staff was very helpful. We will definitely come back.

I had stayed here in the past so I thought it would be good, I was WRONG! After I checked in I noticed $160 worth of charges were added in to my room, another $ 60 the next morning, , by the manager, all if these charges were fraud. When I asked for explanation I was given none, simply fraud, had to call my bank to reverse charges

With Covid thoughts in mind, my wife and I stopped for a night at this hotel. It was our second stay at this hotel. Check-in was easy. We brought our small dog, which we paid extra for, and the hotel was great. No problem. I did miss the nice breakfast selection, but because of the virus, we understood. I will stay here again.

I was disgusted with the way I was treated at check in. I walked up and said I was a platinum member and could I check in early. It was about 1215 pm when we got there and the guy told me to go over and sit down till two oclock. Then they would be ready. The way he said it angered me and I will not be staying there again with the attitude I was greeted with. He was very rude and I came in being very kind and was not accepted in a kind manner. i've been with best western for about 6 years and have never been treated with such abusiveness anywhere but here. I will not be staying there ever again if I've got to drive out of my way to do it. I've been pleased with BW for a long time and have stayed at BW for every stain in avery state along the east coast.

The HVAC worked but it did not allow an option for constant fan. That function is great for white noise while sleeping. If you just have the unit set for AC the system will go off & on at various times which is not ideal for sleeping. When I asked the staff to school me on the system in case it was operator error I was told she knew nothing about the system at all but would be happy to come over & try to fix it. No bananas at breakfast either.

As always Best Western didn't disappoint. It difficult traveling during this time and they made me feel comfortable about being away from. Everything was clean and fresh. The staff I encountered were friendly. The lobby was clean and inviting. Overall it was a good stay!

I felt very safe there! Of course I wiped everything again when I came in however I know they did also! you can smell clorox. These are hard times and I even met the Mgr. and Rosa. They were very kind and pleasant to speak with at check in and check out!

Very welcoming and kind hearted. One of the most heartfelt customer service I've received in a while. Very well spoken and straight to the subject. Everything was done smoothly in the matter of minutes.

Wanda at the front desk was amazing - welcoming, efficient, and made sure that she had breakfast available for our early departure, even though she was short-staffed. Rooms were clean, quiet, and comfortable. Our new stop up/down I-77 to Florida. Highly recommended!

A nice clean place to stay! Personel at the front desk were proficient in their job and friendly! Our room was a pleasant surprise and satisfied our needs!This was a difficult time for the hotel industry during the coronovirus and they handled the situation well ! Try this hotel.It won't disapoint you!

Our room was so very nice with a couch/hide-a-bed. Our king size bed was soooooo comfortable we slept great. The breakfast was limited because of the virus but was excellent for what they had. We would stay here again if we are in this area.

No soap, shampoo, or coffee in room. Had to walk back down to lobby to get these basic amenities plus creamer. No extra toilet tissue roll in bathroom, had to ration the small partial roll used by a previous guest. As I was checking out, the desk clerk refused to let me have one squirt of hand sanitizer despite my handling common items in the lobby. When I checked in the previous night, the night clerk had a huge bottle of hand sanitizer and gladly shared a squirt after I had to handle writing instruments and other possibly contaminated items. Next time? No thanks

Up to date clean hotel. Great location. Affordable price. Good complete hot breakfast. Plenty of dining choices nearby. Friendly and helpful staff, especially Jennifer!!! Hope to stay here again soon.

Jennifer at the front desk was very nice and welcoming. She made my stay fantastic. The room I had was amazing everything was very clean. In addition to that I like my room very much. And would definitely come back again.

We decided to take a break on our long drive from Miami to Toronto but ran into logistical issues getting a hotel. Jennifer was delightful and very helpful. The hotel was a full star above the budget hotels of the area! Above and beyond expectation.

This Best Western is in very convenient location to the interstate, yet was quiet, for a good night's sleep. The room was very clean, as were the common areas of the hotel. Staff was very helpful, Breakfast is a real convenience, not having to waste time in the morning finding a place to eat.

This property was inviting and ready for guests. It's modern decor was bright and comforting. The front desk staff was warm and friendly, personable. Location. Location. Location. Yes, the location was everything; near restaurants, shopping areas, pharmacies, venues, etc and the property was easily accessible from I-77. Close to Charlotte without the hustle and bustle.

I have stayed at this hotel several times in the past few weeks and it has been a great experience. And that is mainly due to the level of customer service I received from Rosa at the front desk. She always goes above and beyond and makes my check-in and booking a smooth process. Wish they had more employees like her in this industry.

We stopped here in February 202o while travelling to Hilton Head. One of the cleanest hotels we've stayed in. Very quiet even though it's conveniently just off the I-77. Staff was extremely helpful and friendly. The hot breakfast is as good as a Hampton Inn. Overall great value. Will definately stay again

BW is always my first choice when traveling for business or with family. They are clean, friendly and well run hotels wherever I go. They offer a great value and plenty of amenities for an overnight stay, or multiple days while on the road.

The staff was not the most friendly but got the job done. Room was spacious and clean. The hotel was quiet with a comfortable bed. Location was right off the interstate so very easy to access. Would stay again if in the area.

We highly rate the shower. It was very roomy and the water was very powerful. The bed was extremely comfortable. We have found that in all Best Western Hotels. Although we were on the first floor, we found it very quiet.

This was a very nice place. The staff was courteous and attentive. The hotel was very clean inside and out. My room was great and lacking for nothing. It was nice and quiet and everything worked. I really enjoyed it.

Very clean hotel. Nice location. Room was spacious and very clean. The bed was very compfortable which afforded a great night's sleep. Hotel staff is friendly. Breakfast was very good with a great of variety...

My wife and I stayed at this BW, with our pug, Roxy, in January. It was very clean and looked brand new. Everything went perfectly! I am thinking of changing my route back home just to stay at this hotel another night. If there was any drawback, It may be the road noise from the freeway at the rear of the building. Ask to stay towards the front and you will have a perfect stay!

This hotel is one of the bests!!! GREAT ATMOSPHERE, GREAT ROOMS, GREAT CUSTOMER SERVICE, GREAT EVERYTHING!! Rooms was clean & lobby was absolutely amazing. I will be staying here from now on when I come back to Rock Hill SC... thanks for the wonderful hospitality!!!

We could not believe the price we paid for our stay, and then were blown away by how nice this hotel was! Friendly service and convenient amenities. We will definitely plan to stay here again on our next trip to visit family!

My husband and I stayed at this hotel for 1 night. We were pleasantly surprised. You can tell it was recently updated/remodeled. Property was kept nice, pet-friendly room was super clean (we had 1 dog which they accommodated for an additional $20 fee), water pressure in the shower was A++, and the hot water kicked on immediately. Staff was SUPER nice as well. Would definitely recommend for anyone looking to stay the night at an affordable rate. Great experience at this location.

Room wasn't as clean as we would have liked upon arrival and unfortunately never got cleaned by housekeeping in the 3 days we were visiting. The elevator was in and out of service during our stay and we even got stuck in the elevator at one point. Staff wasn't very apologetic or caring about the fact we got stuck in the elevator, simply replying it should be working.

We trust Best Western to have clean rooms, friendly staff, good amenities and we like having breakfast available. We always look for a Best Western when we travel because of the positive experiences we have had.

Whether it is great fresh food, producw, slushies, fountain drinks or coffee. You will always be treated quickly and kindly here. Cashiers dual checkout screens allow for speedy service and a welcoming smile and greeting is unheard of these days.never heard an employee complain about the job or pay. However this is a tricky location for me to get out of with no left turns from The business.

Friendly and helpful staff. The rooms are clean, comfortable and nicely decorated. Several special requests were readily accommodated and we were made to feel at home. The rooms were very quiet and the grounds beautifully landscaped. Highly recommended!

People were very nice. The hotel was very clean clean sheets every day, they even had a nice clean smell. Bathrooms were also clean. They had a breakfast wasn't bad. One compliant their orange juice was bad, they should of changed it right away after more then one complaint but didnt. Otherwise was very good. Places to eat were close.

Our room on the 3rd floor was quiet, as was the whole floor. Beds were comfortable, shower was great, breakfast was good. All kinds of food around within miles. We will stay again for another family visit !

We chose this hotel to stay in on our way back from Alabama to Virginia. Everyone was so nice, the hotel was very clean and the breakfast was yummy! When they learned that I had just lost my daughter, the front desk staff shared their stories with me and loved on me before we left for home. Can't say enough about what a nice experience this was for us.

This has to be the best experience we have ever had in staying at a Best Western hotel & we have stayed exclusively at Best Westerns for many years. Absolutely everything about this hotel stay was as good as it gets.

2 days into my stay I woke up with multiple bites on both ankles. Didn't know where they came from until after 11 that night while lying in the bed and suddenly several fleas are jumping on me and the bed. Killed two and then called the front desk. Wound up having to pack everything up in 10 minutes and move to another floor at 11:30 at night in my PJ's. Manager apologized the next day and seems to think that's sufficient. Should have been given a discount or free night for not only the inconvenience, but the fact that I suffered from the itching of the 17 bites for the next 2 weeks. Best Western corporate gave me rewards points, but that doesn't quite cut it. If you stay here, check the sheets for fleas before getting into bed.

Recently stayed 2 nights at this location while work was being done on my apartment. I didn't want to spend a lot but wanted to stay somewhere nice. Best Western did not disappoint. The reviews I read were on point. You can tell its been recently remodeled, the decor is modern and very nice. The room was remotely clean and spacious. The bed is super comfortable. The amenities are what you'd expect a nice flat screen tv, desk/chair, along with an arm chair and ottoman. There is a free breakfast that offers cereal, bagels, and the option to make your own waffles. Staff was extremely helpful and efficient. It was a great value and I would definitely stay here again.

We stayed here on a Saturday night for an impromptu family reunion hosted by our oldest daughter and her husband in Rock Hill. Our daughter was initially skeptical of our choice because of its location, but the price simply couldn't be beat and we took our chances. We're so glad we did. (And please note that the location isn't that bad. The area is obviously being cleaned up and made safe, it's moments away from Exit 82B on I-77, and there's a McDonald's within easy walking distance, as well as other restaurants a little farther away.) This property has clearly been recently remodeled. It's scrupulously clean with no lingering smell of cigarettes. We were warmly greeted at the front desk and sent to our room. Everything is beautifully decorated with modern decor, our room was spacious with a fridge, microwave, leather sofa and ample desk space, supremely comfortable bedding, luxurious bathroom with all the accoutrements, and the AC kept up with the heat without rattling all night. Free WiFi, lots of outlets and USB ports for electronics, ample free parking, AMAZING free breakfast in the common area (waffles, scrambled eggs, hard-boiled eggs, fruit, cereal, good bagels, sweet rolls), and our room was utterly soundproof. We know this because we had silence in our room but the minute we went into the hallway we heard our neighbor blasting rap music at full-tilt-boogy - as soon as we stepped back into our room and closed the door, silence reigned again. We highly recommend this Best Western and look forward to staying here in the future.

Best hotel for the price!!! You get what you pay for and this hotel was more than others but so much more worth the price . Updated room, very clean amenities and bedding was comfortable and updated . Breakfast was more than what most hotels offer as well as coffee available all day . Staff is very friendly especially Ashley at the front desk.

We needed a last minute hotel and found this one. What a great hotel. The check in was easy and the clerk was super friendly, the room was very clean and updated. Bed was very comfortable. The staff was great. We requested extra coffee and they were very happy to oblige! I would highly recommend staying here...

I'm giving you a 10 out of 10, for the exceptional service you've shown! All of your staff is nothing short of amazing. All questions and needs answered/meet! Thank you for taking care of us in a time of need! I will definitely be staying here again and referring y'all to others! ♥️♥️♥️♥️

Stayed at Best Western in Rock Hill for a visit at Winthrop University. Very nice and clean. Plenty of towels and necessities in the room. Very quick easy route to the university. Breakfast was very good and eating area was very clean. Definitely recommend if in the Rock Hill area.

Stayed here while our new home before closing on our new home. The accommodations were very good. Clean, bed very comfortable, lots of pillows, AC worked perfectly and staff was courteous and very helpful. Very highly recommended for it's value and quality!

My family and I stayed here during vacation. My husband and I used the gym one of the days. The surrounding area is nice with a lot of food options. Overall the hotel was clean and the staff was friendly! I would go here again

Always good luck at a Best Western. Always located at various locations close to where I'm visiting. Had a bath mat for the tub. I slipped and fell in a hotel bathtub 2 years ago and broke my tailbone so a safe shower and tub are important to me.

The hotel was rebranded as a Best Western over a year ago. It was very attractive from the exterior, no issues. The lobby and hallways are clean and modern, it looks like it had just been renovated, not over a year ago! The staff was polite and personable. The hallways were bright and modern, very clean. The room was also very modern and clean, furniture and decor was still very new looking, they really take good care of everything. I noticed a small stain on the foot stool but all other furnishings and bedding was clean and well taken care of. The bathroom was a good size and clean as well. There were plenty of outlets too! The surrounding motels are old and sketchy but there is plenty of lighting in the parking lot. I would definitely stay here again!

nice hotel and clean. Out of all the hotels on Riverview Road, this by far the best. Took at girls softball team to Rock Hill for the NSA World Series and was happy with the rate and hotel. Location was close to Cherry Park

This hotel is located in my opinion a not so good part of town. It doesn't really add up because it's not the only hotel on this street. It just seemed sketchy to me. It's a remodeled hotel. Not sure what it used to be. The rooms were perfectly fine just a terrible location. Price was fair as well.

After having a family fun day carowinds, was looking for a room for that night, and the way the lobby and everything was so clean and neat, and this was after 8:00pm. Everything worked out great and the breakfast was a real pleasure. I also like that the rooms were in the inside of the building. This hotel has been added to my family's stay over list. And the staff was very polite..

Stayed here on our trip to Florida, howl and room were very clean. Was traveling with in-laws and Wanda at the front desk was able to get us 2 rooms at very good pricing, she was very pleasant and made us feel at home. Would definitely recommend this hotel.

My Aunt and I were on our way to Florida because she was moving back. We decided to leave on Friday night instead of Saturday morning and stop at Rock Hill to spend the night so we would not have as far to drive on Saturday Morning and we are glad we did. This is a renovated Super 8 motel that just re branded to Best Western and Since I am a Diamond Member I always try to stay at Best Western when possible. I looked at the Best western web site and saw this hotel and booked it for the night. It was a large room, very clean, and comfortable. The staff was very friendly and the breakfast was great. If I am in the area again I will stay here.

We were on vacation visiting family in holiday Florida .We traveled , stop in south Carolina to visit more family. We checked reviews, we were very pleased. I would like to thank Rosa, Wanda for making are stay a enjoyable one.I would like both of them to be recognized for their professionalism upon are check in, throughout are stay.I would highly recommend this hotel. Price was great, affordable, rooms were very clean. Thank you from Todd,Marcella Neuman from waterbury ct.

The rooms newly remodeled and the décor updated to reflect a more home like atmosphere. Breakfast was good and hot and adequate to please most. I was surprised the bathroom trash receptacle hadn't been emptied and an open bar of soap was on bathroom sink counter.

A completely remodeled motel, this one was like new. Everything is totally clean and extremely well cared for. Good security measures in place all around, especially in the back, and very friendly personnel. Great price too--well worth the money!

Very clean, modern furniture, check in and out was fast. Only one complaint- overheard staff talking about the rude customer they had earlier. Elevator was being serviced so we had to use stairs - husband has bad knee.

We stayed one night on our way home from Florida. Right of Highway. It appears this hotel was recently updated. Love the lighting in room and bathroom. Very clean comfy bed and pillow. We had a suite on 2nd floor very spacious. Will definetely return there on our next trip. Staff very pleasant.Keep up the good work

We arrived late in the evening and our check in was very quick and we were offered a first floor room If we wanted which we were very pleased with .the staff were very helpful and polite . The room was very clean and bright which was refreshing since most hotel rooms are dark and somewhat dismal . They were very updated and lots of parking !

The hotel has recently been updated. The rooms have plenty of room for a rollaway if needed. There is a couch in the king rooms. The beds were extremely comfortable and so were the pillows. The tub in room 217 does not drain very well.

We stayed one night here and would do so again. This hotel appears to be recently updated. The room amenities were very good. We especially liked the lighting in the bedroom and bathroom areas. Raj was at the desk when we checked in and he was very pleasant and helpful. He made a nice dinner recommendation for the Legal Remedy Brewing Company and my wife and I really enjoyed it there. If you like locally brewed craft beer along with some unusual food choices this place is worth trying. Only about a 10 minute drive and we would have ended up at one of the local chain restaurants if not for Raj's suggestion. These are the small things that make a difference when you are on the road. Stay here. You won't be disappointed.

The bed was comfortable and the room appeared clean. No complaints about that The paper thin walls though... We were awakened to the sounds of passion multiple times. Multiple... multiple. Oh yes! Oh yes! Oh my God! Even a few "Thank you!"s. I've never been thanked during the act but this guy was a master of his craft. I heard them leave the room and I think he had to carry her. The breakfast was a little crowded and scarce of food, but maybe the couple next to our room needed an energy refill after their night of acrobatic experimentation. 3 stars to the hotel. 7 stars and an OMG to the mystery couple.

This properly was recently renovated and bring such a nice contemporary feel right when you step in. On this street, this is definitely where you will get your “bang for your buck”. Front desk / housekeeping is friendly as well :) Rooms are clean and very much comfortable!

I am A platinum Bestwestern rewards member for a reason, their customer supervise is phenomenal, the prices of the room rates are always reasonable and I always Know what to expect when I stay In their facilities.

We traveled into town with a high school performance group. It was the best hotel stay we have had! The staff were helpful on the phone prior to our arrival and friendly and understanding while there. Very clean rooms with everything we needed provided without asking. Great price for a newly remodeled hotel. Will be coming back next year for sure....

This hotel is in a location right off of interstate 77 ,Breakfast was the normal yogurt,breads,cereal along with eggs and sausage,no decaf coffee at the breakfast area,Room was decently priced under $100.00 with AARP discount.

Our room was recently renovated with a modern décor. It had 2 queen size beds, the one we used was reasonably firm. Small dogs, under 80 pounds, are allowed for a small fee. The breakfast was good, with hot & cold options. The choices were pretty much the same each morning.

For a budget hotel, this Best Western was the best in the area. However the area wasn't very appealing. There were 5 other hotels on that road and this was the nicest. The room was clean and nicely made up. However, there were details that weren't well done like spots of wall paint on the ceiling and the sealant around the tub was poorly done. The fridge didn't have a freezer compartment in it but the whole thing was so cold that our items were icing up. We couldn't find a way to turn it down. The checkin staff were pleasant. The room was comfortable. Parking was convenient. The hotel was convenient to the highway. The breakfast was good. Nothing special but useful. The bathroom was awkward. The door is so big it's difficult to get in and shut the door behind you. The toilet paper is also behind you when sitting down

Good place. Clean, well lit and easy to get to from Highway 77. If I didn't know better, I would have thought I was in a Hampton Inn, except I didn't pay as much for the room. Rooms are great. Will stay again when I travel from NY to FL.Wanda, at the front desk was great! too ! !

I booked this hotel last minute while on the road. The rates and proximity to the expressway were ideal. The rooms were clean and updated. Breakfast was adequate- there are waffles, and you can make oatmeal or grits, but no other hot options. Plenty of yogurt, fruit, hard boiled eggs, and multiple options for pastries and bread items. The staff was super helpful and friendly. I would return if I drive this way again.

Checking in to bugs crawling on the towels in the bathroom is not a good sign your stay will be a good one. When confronted with video of said bugs the only thing offered was fresh linen. No, this is where you offer a new room. After checkout and when called to see why something wasn't offered Rosa at the front desk informed me that the manager wouldn't be back "for a while" and wouldn't let me know when the acting manager would be in. "If I wanted to talk to her I'd just have to keep calling back." I wouldn't recommend staying here for multiple reasons. The critters being the first and the complete lack of concern being the second. It's a nice area but I'll spend the extra money to stay somewhere else in the future.

When we arrived here I thought the rooms would be pretty bad. Surprisingly, they had just been renovated. The Lobby looks kind of worn, however. I would stay again since it is a good deal pricewise. The breakfast is not worth having.

Inviting, clean, staffed well, rooms updated and clean with no odors. Tv works for the Saturday night football games. All around good experience! Would stay again!! Better than the Baymont at Windham down the road!!

This hotel is beautiful! Clean and fresh. My husband and 2 sons got the king bed suite with kitchenette and sofa bed. The mini fridge was large, perfect while traveling and needing to store stuff. We left before the breakfast was open, but they do have free breakfast.

We booked this hotel for several reasons. !. The rate with tax was only $85.00. 2. It was totally remodeled. 3. It was very convenient for us. Just off I-77. The check in attendant was very helpful as we arrived late and didn't see any restaurants nearby. She told us of several and gave us directions to our choice. The staff was very friendly and it is clear that the management takes pride in the hotel. It was recently remodeled and not just a quick paint job. No, complete. Upscale bathrooms, new carpet throughout, etc.

Our family of four stayed at this hotel on our long trip to Fl. The hotel was very clean with practical and easy to clean furnishings. It looked like it had recently been remodeled. I liked that the beds did not have a comforter but instead had clean white blankets. The staff was friendly and seemed engaged in keeping the hotel clean and accommodating. Breakfast wasn't elaborate but good. We would definitely stay at this hotel again.

We ended up at this hotel because we had booked a room at another hotel nearby, only to find roaches. But we are so glad we did! For the money its about the nicest hotel you can imagine. I'm told it was recently renovated. The front desk people were very nice and helpful.Happily answered any questions and gave us recommendations for the best places to get some pizza. During breakfast I actually saw the woman at the desk go over and help someone with the pancake machine rather than just telling them what to do. That's service! I loved the flooring in the room. Not that thin carpet you find in most hotels, but actual flooring! The beds were clean and comfortable. Nice flat screen TV. It was quiet and smelled clean. Breakfast was impressive for a free breakfast. We got there near the end, but there was a make your own pancake station, yogurts, fruit, bagels, cereal, toast, bagels, oatmeal and grits packets (brand name stuff too. Activia, Quaker, etc). Plus coffee and juice of course. Its not a five course meal, but its just right for a family to get a quick bite. We will definitely be staying again. I wish we could remember the people at the desks name to be able to give them a mention! Thank you!

I stayed here it was a great place to stay. The front desk young lady Jennifer is just awesome. She makes sure that you are comfortable and you have everything you need. Ive been to many hotels she alone makes you want to stay. She makes sure the guest are happy. When you're home away from home she makes your travel experience great. Tammy S.

I'm here on a business trip and ever since my arrival Jennifer has been wonderful. She is always smiling and willing to help. Not sure how many hours a week she works but she always seems to be here, I think she deserves a raise.

Jennifer and the staff were hard working, charming, and dedicated to making sure that my stay was best possible. There is not a lazy bone in thier bodies. The motel was under renovation during my stay and they went above and beyond the call of duty to compensate for the work going on. My next visit to the area will be soon and I plan on driving out of my way to stay at the Rock Hill Super8, even if I find lower rates because they have earned my trust. This is the ninth hotel that I have stayed at this year and it is my favorite by far. Thanks again to Jennifer and the staff!

Even through they were under construction, Duke, Jennifer and staff were as friendly as usual. It felt like coming home since we have been coming her at least 2 times a year because our daughter went to college at Winthrop University. We were informed that starting in August 2018 it will become Best Western in Rock Hill