Hotel Le Sevigne, Sure Hotel Collection by Best Western

I was genuinely disappointed with my recent stay at this hotel. According to the hotel's own policy, rooms were supposed to be cleaned daily, with complimentary tea and coffee provided. Unfortunately, the cleaning staff failed to clean my room for two consecutive days. I reported this twice to the reception, but their only response was to offer vague apologies with no real effort to address the issue. There were also visible spiderwebs in the room upon my arrival, which made it clear that the room hadn't been properly cleaned before I checked in. To make matters worse, a patch of dry, flaking paint on the ceiling—directly above the bed—looked like it could fall at any moment. This was not only unpleasant but also a potential safety concern. Overall, the lack of basic cleanliness, poor maintenance, and the staff's indifferent attitude left a very negative impression. I would not stay here again, nor would I recommend this hotel to others unless they seriously improve their housekeeping standards, customer service, and general upkeep.

Very welcoming and helpful staff. Small, cosy hotel. Nice, clean room - all I could want. Nice breakfast with warm and cold dishes. Great location if you are using the train - just a few minutes from the main station. Also reasonable walk to bus C6 which goes to/from Rennes Airport - approx 10 minutes walk.

super hôtel close to the main Gare. we booked at the last minute due to airline disruption and were very happy with our choice. very clean, friendly and well equipped. we chose an exec room which put us on 6th floor. very quiet. the room had a big bed but was average size. well worth he small upgrade price. excellent value. plenty of cafe outside for diner.

I would not stay there again, because there are so many things that we disliked about this hotel (flies in our room on both days for one thing...that's disgusting). First of all, it's almost impossible to get in front of the hotel. The GPS in our rental car tried for more than 20 minutes to get there and simply couldn't (too many one way streets). We finally parked our car in an alley behind the hotel and had to carry 3 heavy suitcases on rolls about 500 meters to the front of the hotel. It has no parking as far as I know. There is no elevator. Fortunately this time we were luckier than in Cassis and the receptionist helped carrying our suitcases upstairs (we never seem to get rooms downstairs, always on the third floor or higher up). The only plus was the very quiet location, air condition and a walk-in shower (which was very slippery and had no handles). However, we had no Internet connection on both days. The toilet was way too low (for children that's a good thing, but for older people that's awful).

Location is perfect, steps from the train station, where most of the local buses also leave from. Old City is easily reachable by foot. Warm welcome at the reception, my single room was very small but did perfectly the trick for a short stay. Bed was comfortable, temperature was ideal. Bathroom just as small but with a decent size shower box, which I think it's where the space should be if the bathroom is not huge. Room was clean, some paint was peeling off the ceiling and it is in need of a hand of paint. Did not try the breakfast. Overall a perfect stay and would definitely stay there again.

The hotel was very difficult to find. Our GPS kept sending us down a barricaded street. The hotel staff were aware of that and we were surprised that they did not send us a better set of coordinated. That being said, the hotel is perfectly located for train access as you can walk to the station in 2 minutes. I found it clean, well appointed and the bed was fine. However, the pillows were very thick and very hard, rendering them completely useless. I tried to get a different one from the receptionist (who was very accommodating) but that was all they had. Eventually I created my own pillow using towels and their pillow case. Otherwise, the hotel was great.