Best Western Plus Lewisville Flower Mound

Super clean, cozy, roomy and quiet. Breakfast bar was clean with fresh delicious food. Staff very courteous and friendly. We chose this hotel for the location and pool but the outdoor pool was cold as the high the day before our arrival was 60 degrees.

Very clean & smells good. Staff is super friendly & helpful. They serve Starbucks coffee, which many hotels won't do! The breakfast was great, and it had a “family” feel & atmosphere. There could be some repairs to areas, but that was minor. I'll take clean, friendly & good coffee over cosmetics any day!

The room and bathroom appeared to be freshly cleaned and I was very satisfied that my night there was a quiet, peaceful and comfortable one. The breakfast left much to be desired but, upon learning of this, I was told that they are open to making changes. The breakfast is the only reason I give a rating of four rather than a five. I would recommend this Best Western based on the comfort, peacefulness and cleanliness alone.

The rooms were clean and the breakfast was wonderful. The staff was friendly and helpful. We enjoyed our stay very much. I had no problems connecting to the internet. I would stay there again if I'm ever in that area.

Overall stay was great. Everyone was super friendly, polite, and helpful. Breakfast was hot and fresh with a variety of options. Room was clean and beds were very comfortable. The hotel lobby, hallways, and breakfast area was very well kept and clean. Would definitely recommend and stay at this hotel again.

I was told during check in that water was free. I was asked how many were in my party, I told them one, just me. They still kept saying two and told me it didn't matter when I persisted with one. I drank no water yet, I was charged a mystery $20 for what I was told was for water. The breakfast was not worth having. No bagels, no cream cheese, and no bacon, no toast. The creamer for the coffee was a mystery, they didn't have the usual flavored Coffee Mate. Instead as with the coffee, it was in the portable coffee and cream containers that were refillable. The yogurt was also a mystery. It came in clear plastic containers that had no label and appeared to be filled by hand. There was no toaster or bread for toast and no breakfast meat, just some gross looking miniature weiners.

The room was clean. Our problem was the shuttle to the airport doesn't even start until 7 am, which is ridiculous, and stopped at midnight. Therefore due to delays we had no shuttle service from and to the airport so we had to pay Uber which was almost $100 for both trips. We feel it's false advertising to say they have shuttle service when everyone knows you need 24 hour service for the airport. Very inconvenient for us

Everything was great. Very comfortable room and bed. Breakfast was good and the ladies there working the breakfast area were friendly and helpful. The hotel is very close to lots of restaurants and retail stores. Hotel is well lit and safe.

I definitely enjoyed my time here at the Best Western. The place was clean, my room was clean, and all the staff were nice and accommodating. I would definitely stay here again. The breakfast was okay, could be better but the location and everything was perfect.

Be prepared to be welcomed and enjoy what hospitality really is. Enjoy your breakfast with a main entree that changes daily, juice that isn't watery and a helpful staff that will help you and not disappear you.

When I first walked through the door I loved the decor/color of the lobby. The desk attendant was pleasant. The breakfast choices were good and food. The attendants were kind and helpful. Clean hitel.

Best Western plus was a friendly place to stay. good breakfast bar and excellent cleanliness. I will definitely stay here again. It was a beautiful hotel and I loved the colors and the setup. I will stay there again.

My family really enjoyed our stay on this quick last minute staycation. The staff was friendly and accommodating. The facility was very clean. Great price for the quality. I'd recommend and go there again!

After a flight delay, and missed connection Best Western Plus Lewisville was a relief. I commend them on Cleanliness. Miss Karyn in food services was spectacular (she makes a great omelet). All personnel encountered were friendly, and professional.

My overall experience is a 3. The lady at the front desk when I checked in was nice and the man who was there in the morning who checked me out was nice. The room was spacious but had an ordor to it. The shower didn't work properly the bed was sunk in and it made me itch. I couldn't sleep for itching. More than likely my first and last time staying

Check in was smooth and professional. Location of hotel was convenient for our trip Room was as reserved: comfortable and quiet. Breakfast was very goodi Cindy at checking and Karyn in the breakfast area were both friendly and professional . I would definitely stay here again and recommend to friends

The pillows were fluffy! The bed was comfy and clean! I resided at the hotel for business with my young daughter and was fully accommodated. We reserved the meeting room for a few days and left our HDMI cord. This property had 1 to spare. They were able to meet every need we'd presented and topped it off with a hot breakfast daily! Karyn, Chris, Carlos and Cindy were awesome! The staff was so attentive and concerned about our well being! I'm grateful we chose BW Plus Lewisville Flower Mound!

I arrived here, exhausted and unhappy, close to midnight via a voucher after a botched American Airlines flight. Lee at the desk was one of the friendliest and most helpful hotel employees ever, and I have encountered quite a few. The impeccably clean room was astounding—-huge, with a sofa, easy chair, coffee table, comfortable bed, good a/c, strong wifi, desk, fridge, microwave, coffeemaker with good coffee, and wonderfully outfitted bathroom. And I was thrilled that there were nightlights to guide me in a strange room in the middle of the night, a seemingly small but crucial amenity. Dummy me forgot to unplug the alarm clock, so when the obviously preset alarm went off at 6 a.m., I decided to get the free (delicious) breakfast available after 6:30 and brought it to my room for later. There I met the delightful Karyn, who greeted me so kindly after having set up the delicious and ample breakfast. As a bonus, Lee was still on duty, so I got to thank both of them before returning for more sleep. Then, as I was leaving, the manager nicely ordered a taxi to take me back to the airport. My travel was hellish, until I encountered the staff and facilities at this Best Western Plus. In short, I want to live in that room, with those wonderful people to make things even more enjoyable. THANK YOU ALL!!

Every thing about our stay was amazing. From check in to checkout the customer service was great. This a very well maintained hotel and the breakfast was good and a great size pool. Staff we're very courteous and kind and made sure all of our needs or any questions we had were answered. To say AMAZING! I mean every staff meme we we came in contact with was great. No issues even when we thought the elevator was broken but it was just our luggage cart holding up the door sensors lol Definitely recommend

Very clean and well kept we will definitely stay here again!! The staff was very attentive and helpful the beds were comfy with plenty of pillows!! It's also in a great location easy access to the highway

We loved our stay at the Best Western Plus. The very friendly, courteous staff goes out of the way to make you feel welcomed and appreciated. The hotel was extremely clean, which is very important to me. The manicured grounds are beautifully maintained and the relaxing pool area was very clean also. The complimentary breakfasts were good. Especially the Texas shaped waffles. SO cute! Just an example of the extra touches here that do not go unnoticed. We highly recommend this hotel and would not hesitate to stay there again! Thank you Management and Staff!! Well done!

Great hotel in every way! I highly recommend Best Western Plus Lewisville Flower Mound. GM Chris, Carlos, Karyn, Yesenia, Anna, Alfredo and all the staff are exceptional and made our stay very comfortable and enjoyable. The breakfast is delicious. Karyn and Yesenia greet you with a kind word and a smile. Housekeeping staff does an excellent job. Our room was spotless. Carlos, Lee, and the very kind, helpful evening clerk (sorry can't remember her name) at the front desk are super efficient, helpful, and friendly. Chris keeps everything up-to-date and comfortable. And the landscaping around the hotel is beautiful!

One of the best experiences I have ever had at a hotel, and I have stayed at MANY HOTELS! The rooms were very nice and the water pressure in the shower was PHENOMENAL. The breakfast was delicious, but the best treat of all is the customer service. I don't know if all their staff treats you like Cindy treated me, but she brought my travel day from hell into the promised land that was this wonderful hotel. If you need a place to stay in the Dallas/Fort Worth area -- no questions, this is it!

Rooms are as you find in all Best Western Hotels - large, with a very comfortable bed. The breakfast was great! (I particularly recommend the Texas-shaped waffles, which are made fresh to order.) The manager was extremely helpful, and even arranged a free ride for us to the airport. Even though the hotel is some way from the airport, I highly recommend it as an airport hotel.

Customer service was top notch! Cindy checked us in and was so pleasant and attentive. Room was clean and very nice. Very reasonable priced. Location is convenient and easy to get in and out. Great breakfast options and the kitchen staff was very friendly!

The Lewisville location of this Best Western Plus was a great stop over for me. I was accommodated with a nice clean and comfy room during the winter storm that hit Dallas. Very hospitable staff, the managers at the front desk and the evening shift people on both nights. Great service at the drop of a hat and a reasonable rate. They didn't price gouge like the hotels immediately next to DFW. I won't hesitate to come back to stay at this hotel.

The staff at this hotel were exceptional. Everyone we encountered were very friendly and made us feel welcome. The room was great for a multiple night stay. Hotel room itself and common areas were all very clean and comfortable. Would definitely come back if I'm in the area.

I love this hotel, is great, we actually live in the area but every time we have to do a big maintenance in our house, we love to select this hotel because all the crew has excellent customer service. The Front Desk: Lee, Nathan, Cindy, Carlos, and Jessica gave us a warm welcome. Karen and Marilyn were always asking if we needed anything else at the breakfast time. The housekeeping team: Yesenia and the girls also were great and asked us if we need anything in our room. Thank you for every thing.

we never expected that staff from frondesk would treat customers with proper courtesy and warmth (especially you came from a 6 hour drive). this is our first time to try at best western we always go to wyndham since im a loyal member. but now my preference have changed because of their exceptional customer service. im hoping that would apply to all best western hotels.

I stay at multiple hotels around Lewisville for work, and the staff at the Best Western Plus have been by far the nicest and most helpful that I have encountered! I would recommend this hotel to any friends and family!

This location was conveniently located to all of our needs and provided suitable amenities. Also, the staff was very helpful especially with the breakfast area. The room had two double beds and one pullout sofa.

Appreciated friendly check in. Safe, Clean room, comfy bed, fresh and delicious breakfast, friendly staff. Great night stay especially for the price. Need I say more? Also lots of restaurants nearby (recommend Saltgrass).

Extended business trip through August, September and part of October. My company has guidelines on using 'preferred' hotel chains, and Best Western was recently added to the list. In all honesty, I had never stayed in a Best Western and was a little reluctant. Although a slightly older property, it is well maintained (in the latter stages of my trip, the carpet was being replaced in all rooms and hallways). During the course of my extended stay, there were a few small issues, which were resolved quickly. Overall, a great hotel, conveniently located, close to restaurants and shopping. The strength of this hotel is really the exceptional staff! I got to know most of them and was treated like part of the family. Maria, Lee and Johnnie consistently exceeded expectations. Highly recommend!

This hotel is very beautiful and clean! The rooms are very nice and spacious. We had a king size bed and a small living room area with a couch and chair. The desk attendants were very helpful and friendly. This hotel is within. minutes from restaurants, fast food, and Walmart without getting back on the interstate. They also serve a hot/free breakfast ! I would highly recommend!

This was probably one of the best hotel experiences we have had in a long time. The accommodations were very clean and comfortable and the staff went above and beyond to make sure our stay was the best experience. The breakfast was hot and fresh. Room was quiet and comfortable and everyrhing worked. Front desk staff was great, especially Carlos. All the staff we had contact with made us feel welcome and appreciated.

My recent stay in best Western, Dallas, near Copell was excellent. I stayed there almost for a month, thanks to Messrs Nagesh and Kiran who owned the JPC thunders cricket team. The Dallas premier League tournament sponsored by Filed manager was a great success. I was honored to give commentary during the tournament. On my request they put me in Best Western owned by Mr and Mrs Chris Patel. I really enjoyed every bit of my stay. It's a lovely hotel and the people who work there are very kind hearted. At the front desk, Messrs Lee, Carlos, Nathan and mesdames Johnnie, Maria and Jessica are very hard working and make sure the guests stay is smooth and safe. They waste no time in attending to any problem guests face and solve in a jiffy. Generally guests hardly come across any issue. The owners Mr and Mrs Chris are very amiable and amicable. The breakfast is pretty good. Kiran handles it nicely. The rooms are maintained cleanly. The staff are industrious. If I were to suggest anyone who visits Dallas without any hesitation they should choose this hotel for smooth and safe stay. I wish the organization all good luck further. Sudheer Mahavadi Sports journalist and commentator India.

I stayed here for 2 days for our school reunion. The place is clean, well maintained and the hotel staff is very friendly and accommodated our requests. The lobby area has great space for work and relax. Rooms are larger than expected. I would definitely stay here with family when I come back to Dallas.

EXCELLENT all the way around! outstanding service, well maintained and the coffee was exceptional! Everyone was friendly from front desk to housekeeping to the breakfast staff. Breakfast was well maintained and I can't say enough about the quality of the coffee! We will be back :)

This place stay was great. The room was clean and cozy. Customer service was excellent. Amenities such as Gym and Pool were the BEST!Internet access and cable TV was great addition to the package stay. Continental breakfast included also was a plus. Location in the Lewisville area near restaurant and more was a great deal. 5 ⭐️⭐️⭐️⭐️⭐️

The concierge was SO rude. I saw him being absolutely nasty to the woman before me then pleasant to the man checking in after and then nasty again to me. He was condescending and rude. I did not have a debit card physically however I offered to show him a picture of it with my name on it as well as an ID to verify and he still accused me of possibly stealing it and trying to be someone else. I emailed him the card and gave him a copy of my ID and he tried to argue that my name on the card was not actually my name when I had it spelled out correctly and matched my ID exactly. I ended up being checked in after he berated me in front of other guests and ended up crying over his attitude towards me. Later on I saw the other woman in the hallway and spoke with her, she basically went through the same thing and called corporate and urged me to do the same. I called and lodged a complaint and soon after the hotel manager called and said having a physical card is policy and I'm lucky for being checked in.. and that's not the part I was upset about. I understand policy is policy.. it's the behavior. But the manager told me that's not what the complaint was about even though I explained to him everything and told him explicitly that my issue was the way the concierge conducted himself. He said ‘sorry' but I could in the sound of his voice he wasn't concerned about the behavior. Do yourself a favor and go a little north to the lake Dallas location. THAT is high quality service!

Great hotel, everything you need. Staff were very helpful. Shuttle to & from airport was great & driver very friendly. Breakfast was fabulous & Karyn was super friendly & extremely helpful. If we are ever in Texas again we will stay here. Thoroughly recommended.

My husband and I have travelled the last 5 years and this hotel felt like home to us. The employees were phenomenal and accommodated our every need. We would definitely recommend this hotel. We were only there for 2 nites but it was extremely nice.

# 1 Hotel in the area . Chris the manager is the best . Always ready to help out with everything we need . Also a great location and very quiet. Good breakfast every morning and coffee all through the day .Fantastic . Thanks for the great service Champ

Stayed for 5 nights for family business. The hotel was clean and staff friendly. Breakfast buffet was neat and offered variety. Hot foods were hot, and cold foods were cold. Tables cleaned promptly. We did not get a chance to enjoy the pool, however the temperatures in Dallas were over 100 every day. This is a convenient location to jump on I 35 and get around the city. We would stay here again.

The staff was very supportive throughout our visit and made sure any issues were resolved quickly. I would visit this property again in the future when my travel plans take me to this part of Texas. The location was close to food and shopping and is central to most of northern Dallas/Ft Worth area.

The owner does not speaking very good English at all weird Carlos the manager is horrible at his job Maria should work in a factory putting shoes in a box once they get your credit card and your number and they can steal your money they will I guess in Texas they do not use a gun to steal your money they just use your credit card sad

I always stay here for business when I travel to Lewisville. Absolutely love this hotel! Friendly staff and clean environment. Front desk staff are always helpful. Price is affordable. Breakfast staff enjoy their work and want to be there.

When I travel to Dallas, I prefer to not stay in the city or near the airports. I have never stayed in this location and I really liked how it's outside the city but right off a freeway and tucked away for privacy. The staff was friendly and the hotel was clean and the room was very nice

Enjoyed the quietness of the area, cleanliness of the rooms, suite rooms pretty spacious, and the overall staff were very professional, extremely kind, and knowledgeable around the area. Great location where a bit to eat is close by!

I had a layover and logded in this hotel for one night and the experience was simply amazing! The staff was so helpful, the rooms were really clean, and even the landscaping blew my mind. As a sweetpoto breeder, it was so good to see ornamental sweetpotatoes at this location. Great job!

This is a really nice hotel to stay at when traveling. The bathroom was very clean as well as the sheets on the beds. The pillows were fluffy and really comfy. The breakfast in the morning was great. There were waffles shaped like the state of Texas and different hot food selections every morning. I liked the oatmeal machine with the assorted toppings! There was a juice machine, too! We enjoyed our Starbucks coffee they served in the cafe by the pool in the morning. Thank you for your hospitality and excellent customer service. We will always stay with you when visiting in Texas.

We truly enjoyed the week we spent at this hotel. Every one is very friendly and incredibly helpful; from check-in, to check-out. The hotel is clean, well kept, and very-well lit, inside and out. Breakfast is delicious and Karen, (breakfast attendant) is very friendly and accommodating. Maria, at the front desk, and Chris (Manager) are very pleasant and very professional in appearance and conduct. Carolina kept our rooms tidy, and always had kind words to share. The pool was very clean and the water felt great! I highly recommend this location to anyone seeking a nice, clean, safe, and comfortable place to stay while in the area. Remember! Not all Best Westerns are created equal…

We came out for a baseball tournament and this hotel saved us from the heat. It was clean, comfy and has great amenities. The staff was a delight and it was centrally located and close to fields, highways, restaurants and shopping. I was pleasantly surprised and impressed by how well kept the hotel was and felt safe.

I took my daughter and grand kids here for a 2 night stay as a quick summer get away to go thrifting and swimming. There is a Giant Thrift Store 1.1 miles from the hotel. WE found many great deals. I am big on recycling. We had a blast at the pool. Max depth 5'. I asked the manager Chris could he keep it open until 11:00 PM cause time to shop, go eat and dress to swim 9:00 pm close was too early. He accomodated my request and many families had late night good memories and fun! Thanks again Chris for the gorgeous landscaping and the privacy the bushes make the pool. Outstanding curb appeal. LIttle outside benches to sit at if you smoke. I give it 5 stars for service! Bed and room were comfy and cool and outstanding clean. All corridors as well as the carpet looked and smelled clean!!

Best Hotel we have ever stayed at and we travel often. Highly recommend The Best Western Hotel in Lewisville for any one looking for a good price ,professional and clean atmosphere. love the breakfast and all the staff was great. Carlos is the best front office manager ever.

they will go out of there way for you, don't take my word for it try it for yourself .out of 20 places we stayed at when we come to town to see the kids this place has been the best, just check it out.

I would definitely stay here again in the future! All amenities were to our satisfaction. The front desk clerks were very welcoming. The breakfast bar was always full and the ladies were super friendly!!

My flights got cancelled and all messed up. I saw the rating. I got there around 1:30AM. They gave me a huge room, very clean. Breakfast was included. $107!!!!!! And soooooo friendly and helpful. They deserve the five stars just for the value, but they truly care, giving water bottles to people, helping them with their Uber, etc.

We had the best experience here. Not only was the hotel nice, the staff was exceptional and so were the guests. You really do attract what you put out and this hotel attracts beautiful people. Definitely book, book over fancier places. Sometimes the best experiences are the simple ones surrounded by exceptional people.

Great overall experience. Good service, great beds, and tasty full breakfast. The bathtub in our room was unusual. The sides sloped in leaving only about a foot of flat bottom to stand on down the center of the tub. tricky to turn around in it during a shower. Never encountered a tub like that in previous stays.

We had the best service ever! All the staff were extremely polite in the accommodating. Our every need was immediately answered. Anna and her staff were fabulous serving us delicious breakfast. Lee and the rest of the front desk staff went above and beyond for their service. We felt well taken care of and protected.

Owner/Manager clearly trying very hard to please and run a 1st rate hotel. Staff if well trained, friendly and helpful. Breakfast was varied and good. Room was clean and spacious. A little worn but comfortable beds.

have plenty of points - tried to make reservation with PwithPoints and when I couldn't online, tried with the local hotel to NO AVAIL.....I was tired and so I just paid, I plan to use up my BWP points and ditch their promotional programs

I was visiting our child at UNT and had trouble getting a room at the last minute in Denton. Being that Lewisville was only 15 minutes away, and given the room availability and ratings, I gave it a shot. The gentleman at the front desk was very friendly and helpful in telling us where we could find some food at a late hour. Once we finally made it to the room, what a pleasant surprise. The room was 71 degrees, perfectly clean and had a wonderful fresh smell. The beds were very comfortable and had lots of pillow firmness to choose from. There were even spare pillows and blankets available. It was a fantastic night's sleep. The next morning I managed to make it to the breakfast before it shut down. The usual stuff but fresh cereal, fresh bread, Texas shaped waffles and excellent eggs...AND Starbucks coffee!! I can't stress enough how friendly the staff was and how clean everything was. Stayed 2 additional nights and the experience was the same all three nights. This will be our place to stay from here on when visiting UNT. Its a few miles away but the comfort and cleanliness (not to mention the value) is worth it.

When our return flight got canceled and we became stranded in Dallas the airline offered this hotel as an option while we wait for our next flight. Thank goodness we picked the one! The front desk and breakfast/hospitality staff are outstanding! It's the best service I've ever received at a hotel (including 5 star hotels and resorts that I've stayed in). They go above and beyond, are friendly and have been a bright spot in an otherwise very unfortunate and stressful siuation with our family being unexpectedly stranded with our 7 month old baby. Thank you Best Western team!

I was traveling to attend a funeral for a friend and mostly wanted something nearby, so I really didn't want to overthink the hotel search. This was going to be a place to crash for the night before leaving town. I might have saved a few dollars elsewhere, but I do love having a room with a little extra space and a couch for spreading out. That's what this suite offered. Although the room decor was a bit bland and dated, -- you know, the old muted gold tones everything was immaculate. Staff members I encountered, from the front desk managers to the housekeeper to the breakfast line attendant were all professional, welcoming, and appropriately friendly. Kudos to the management for running such a good team.

I almost never leave reviews, but, Carlos and his team at this hotel are so noteworthy, they deserve praise. My 2 boys and I stayed for 3 nights. By the time we left, we felt like we left friends. When you come and go, they call you BY NAME - every time! That's the kind of friendliness they show. The hotel was spotless too! If I'm in the area again, I will go out of my way to stay here, and I recommend you do too!

4 nights; family visit; friendly staff; clean facilities/room didn't use amenities so no comment on them free.coffee in lobby; breakfast was fresh; staff was on point with clean up and ensuring stations were filled

My family stayed here 4 nights for a tournament and the staff, breakfast and rooms exceeded my expectations. Maria at the checkin was polite and provided me with a quiet room for our stay. The breakfast experience was exceptional as well. The staff kept the area clean, provided us assistance in making waffles, promptly replaced empty items, and gave us details of what options were available. We had only one issue of the 4 night stay. It was the crazy family who was staying next to us. Normally in a hotel, you always get that one inconsiderate family. That family was next to us. They were non-stop screaming at each other and their child was jumping on the bed and running from one side of the room to the other. (I know this from putting my ear to the wall) Lee at the front desk handled the situation very professionally and by the second time asking, they finally were quiet. We would definitely stay here again. It was close to restaurants and family activities. Easy enough to get to from the major highway.

My husband and I traveled to TX to help take care of a family members affairs. With all the crazy driving and mutlipe appointments we had to, attend to walking into the lobby of this BW was a huge relief. Lee, who was at the front desk to check us in,, was such a super nice man. We chatted for a while and we felt right at home. The decor was lovely, everything was clean, the amenities were so nice, and our room was comfortable. The complementary breakfast was good both mornings. We have to travel back shortly and will stay there again.

Angela gave me a warm welcome and offered to make me a breakfast plate and even a fresh chelate chip waffle! This hotels entire staff is very hospitable, highly recommend staying here as solo or even with family! The suites are quite large and easily accommodate 4 people.

Angela was incredibly helpful and kind to our family of 4 while helping all of us get breakfast simultaneously. She was polite, knowledgeable and all around just made this the best hotel breakfast we've ever experienced and we travel often! She was the best!

Angela was very welcoming and eager to help! When it came to breakfast, she wanted to make the waffles and even offered to bring it to your table. When done, she took our plate and never once let her smile leave her face!

Angela was amazing! She welcomed us to breakfast with a big smile. Breakfast was great. Area was very clean. She made sure we had everything we needed and after some traveling hiccups, we were grateful.

Breakfast attendants Angela and Yesenia were very helpful and kind! Room was clean and had complimentary water. The breakfast was very impressive and nice. Shuttle to airport was very nice too and much appreciated

Angela the breakfast attendant was very, very clean and have a beautiful personality. She is amazing. The waffles she make is very good. Everyone was so friendly. Thank again for amazing service. Will cone back to stay.

My stay was great, there is nothing to complain about. Breakfast attendants Angela and Yesenia are awesome!!! I love Angela's spirit!!! Waffle was really good, there was a bunch of food options on their breakfast, and the rest of the staff was really friendly and helpful!! Great experience!!

We had our flight get canceled and had to stay the night in Dallas. The entire hotel staff was very friendly and helpful. Especially Angela, Yesenia, Lee, and Chris were just awesome. I don't normally leave reviews but this team was just awesome.

We stayed 1 night. The gentleman at check-in was very nice and even upgraded our room. The rooms were very clean and spacious. We ate breakfast the next morning, and there were plenty of options...waffles, eggs, sausage, cereal, etc. Angela worked for the hotel and made us chocolate chip waffles. She was so nice and helpful. They gave us a late checkout when we asked. I have nothing negative at all to say. We stay in a lot of hotels, and this was a great stay.

Good location right off 35E, very friendly staff, rooms are nice and big, good breakfast, comfy beds. Bathroom spacious with plenty of vanity space, we spent 3 nights here and couldn't ask for a better place to stay, felt safe which is a huge relief, plenty of parking, Would definitely stay here again

Our stay was great! The hotel was very clean, staff were friendly and helpful. We were towing a small work trailer and the concierge was helpful directing us to a safe place to park. When we left this morning the breakfast was good, coffee hot and the staff were attentive and smiling! Overall since we started our trip two weeks ago this had been the best stay. Thank you.

Our breakfast attendant Angela was friendly, professional, attentive and caring. We felt welcomed and cared for! Clean, beautiful, safe accommodations. Lee at the front seat was very helpful Thank you Angela and BE Plus Lewisville

CLEAN, Kind, Accommodating! If I could give this hotel 10 stars, I would! Our entire visit was wonderful. Shout out to Lee who made us feel like family, and graciously took care of using our points for part of our stay. Everyone's attitude was so kind. Beds are very comfortable. Heater works great and is quiet. Lots of counter space in the bathroom. I requested new towels each day. Always came back to fresh towels, trash emptied and everything tidied up. We told them they didn't need to change the sheets every day. We were on the 3rd floor so no noise above us. There really were no problems or concerns at all. Thanks to the Manager Chris. When we checked out he made sure to speak with us and made sure we were happy in every way with our stay. I would stay here again in a heartbeat!!!

Overall, the hotel is amazing. We went down to go and get breakfast and the Breakfast Attendant, Angela, had everything clean and ready. She was kind and ready to help in any way. The customer service is amazing. I've traveled through 6 states in the past couple months. So far, I haven't been at a hotel as clean, kind, and comfortable as this Best Western in Lewisville.

Angela, a breakfast attendant, helped out in whatever I needed for breakfast. She's a wonderful person. She even offered to bring me my food and make it, even though most of it was self-service. She really goes above and beyond.

I had to stay here, but was pleasantly surprised by the energy it takes to make everyone happy under the circumstances. The entire staff seemed to try their hardest and I appreciate that. Chris the shuttle attendant was great. He came in second place. Angela the breakfast attendant earned the top spot. Breakfast was eggs, bacon, and waffles, cereal. Since this breakfast isn't offered everywhere I appreciate that at a Hotel stay. The quality was above average but not like a 4-5 star hotel would have. That's the reality and being away from Home this comes in a good spot! Take care of the workers there because they are trying to help their customers!

Angela did a super job getting breakfast ready today. When we arrived there was a high school soccer team eating and we feared that they just ate everything in sight. But she had fresh hot food ready. Super deal

We stay in many best western hotels in different cities, and always enjoy our visit. We have been to the Lewisville Best Western 3 times, and it just keeps getting better and better. Everyone goes out of their way to answer concerns, greet you with a smile, and take care of any needs you have during your stay. We interacted with several members of the staff, but some of the excellent people are Carlos, Chris, and Karen. Also our room was large, very clean, and we had ask to check in a little early and the hotel allowed us that privilege. Cannot say enough good about this location and the management and personnel staff.

This location is always accommodating, friendly staff, breakfast, good value for rooms. Location great..easy access on and off I-35 N. Near restaurants and shopping. Began staying at this location in 2012. Never disappointed.

The hotel itself is standard and clean but the staff are what make it exceptional. My family of 4 was stranded overnight in Dallas by an airline cancellation and was comped by the airline for this hotel. The front desk clerk, I forgot his name, made sure we all had toothbrushes and toiletries and made sure our rooms were next door to each other. Angela and Yesenia were our friendly breakfast attendants and also provided excellent service.

Helpful, courteous staff, a clean, spacious room with a comfortable bed and hot breakfast made this quick overnight stop a delightful break in our travels. We will definitely keep this hotel in mind for future trips.

We stayed at Best Western Plus a few days during the Christmas holiday. The holiday decorations in the hotel lobby were wonderful. The rooms were clean and served our needs. I worked out in the fitness center both days and was very happy with all the weights available. The breakfast was the average hotel breakfast. The best part of our stay was the hotel staff. They were incredibly friendly and attentive. Everyone seemed to enjoy their job. A few minor criticisms of the hotel: - The pictures of the room and the actual room feel different. The pictures make it look more modern than it actually is. They put extra effort into decorating but it's a standard hotel room. - There's a gas station and a few convenience stores around the hotel and that's it. You don't have to drive far for restaurants but the look and feel of the area around the hotel was not what I was expecting. Bottom line: It was a cozy clean hotel stay that met the needs of our family during the holidays and I would stay here again for a short hotel stay.

Excellent hotel with a very friendly and helpful staff. The breakfast was really good and they use real eggs in their scrambled eggs. The rooms were clean and everything was in working order. All of the major restaurant chains are within a short driving distance.

We were only there for one night but they made a horrible experience at the Dallas/Fort Worth airport (thanks to American Airlines ) much better. The shuttle driver for the facility was very friendly and was back early the next morning to take us back to the airport. The gentleman that checked us in was very welcoming, and the staff preparing the continental breakfast the next morning were as well. Our accommodations were second to none. This place is a jewel.

Staff was all pleasant and helpful. Breakfast was very good and the food was hot. Rooms were clean. Bed was comfortable. Easy access to parking areas. The only complain I have is the difficulty of getting to the front of the hotel from the roadway

I had a phenomenal experience from start to finish. I was greeted by a friendly face at the counter who made me feel welcomed. My room was given to me without a problem and the layout was very comfortable. Those beds were literally heaven for my back. And then I got the privilege of waking up to a beautiful continental breakfast unlike any other that I have experienced at other hotels. BW has a high quality assortment of nutritious breakfast items to start your day right. And then, the chauffeur Chris escorted me to the airport in a timely manner and was and friendly person to talk to along the way. And to top it all off, I was able to get this amazing experience thanks to their affordable prices. Best Western Plus really earned its name.

This hotel was wonderful from the start. Staff was super friendly, room was clean and comfortable, breakfast was great with more helpful staff. Will definitely be coming back! Management knows how to do things here! Thank you!!

I used to stay at a different hotel. BUT BW has made to nice to stay any where else but here. Have stayed at 3 different BW this year alone and all were super clean and friendly. Will not stay any where else but BW.

My husband traveled a couple days before me and I met him there. He checked in to another hotel in the area but it was not a great property and the price was less. This one was very clean, well taken care of and the staff was wonderful. I joined him a couple days alter and we so pleased with everything. Mae and Lee run the front desk and both were attentive and friendly. Great wifi and breakfast. They serve Starbucks coffee. The air conditioner worked great and the hotel was quiet even though it was full. It is convenient and easy to get to with restaurants and gas stations close by. The cleaning staff did an amazing job each day. I have already recommended it and will stay there again. The only complaint is that the shower pressure was actually too high. That may not be bad for some. Give this place a try!

This Best Western delivered more than I was expecting! The rooms were very large, the staff were super friendly, and the breakfast was tasty! The location is good, close to everything you could need. I hope this is the appropriate place to drop a special thank you to Angela! She was so sweet, helped make our Texas-shaped waffles, and made sure we had everything we needed for breakfast. I couldn't believe the hospitality of the employees there.

Walking in feels like you have arrived at home! All staff are friendly and knowledgeable. Everyone acknowledges you, and offer to be of help, in any way. Very well maintained and very clean. We will stay here Everytime we are in the area!

Since Covid-19 this has been the BEST stay at a hotel EVER. The cleanliness was outstanding, with daily room service. The staff is truly the PLUS. The BEST customer service I have ever experienced traveling from my hometown.

Our family had a convention at the Gaylord Palms and this is only about 15 minutes away. We stayed here 5 nights and ate their breakfast each day; they even have waffles in the shape of Texas and they were delicious! They prefer to make the waffles for you which enabled me to continue eating rather than standing around waiting for my turn to cook. I couldn't ask for a better place to stay.. Room and the hotel look great and are kept up. They even cut fresh flowers from their own outdoor pots and garden to decorate the breakfast tables with. The hotel personnel were extremely friendly and helpful; all of them cared to make our stay wonderful; Karen (breakfast area), Lee (evening desk) and the daytime/afternoon onsite manager (I neglected to get his name) stand out, but even their replacements on the weekend (breakfast area) or those behind the desk other shifts etc were outstanding. This pertains to the even the maids cleaning the rooms! Excellent Job!

Everything from the front desk to the parking lot was perfect. The rooms were the cleanest I've seen in years. I will definitely stay at this hotel again when I visit Texas. To say that I enjoyed my stay is an understatement. Thank you to all the workers at this Lewisville Texas best western plus.

Angela the breakfast attendant was so kind and accommodating to me and my family. She goes out of her way to help and make sure you are taken care of each morning. The staff is friendly as a whole.. The hotel is comfortable. Great location! An absolute must stay if you are in the area!

We have had a wonderful stay here with our friends and kids! The area is so quiet and easy to get to. The atmosphere is very relaxing and friendly. We had breakfast almost every morning with Angela helping us get whatever we needed! She is very professional and very friendly! Have not visited anywhere I would rather go back to more than I have here! Cannot wait until we visit again and plan to come back here and stay.

She was very nice and made breakfast time feel like home.She was nice and welcoming . Thanks again Ms Angela. The hotel was clean overall didn't see to many staff. But overall nice hotel. When I visit again this would be the room for me

This hotel has the best costumer service! Every employee that we encountered was so nice but two people stood out above everyone else. Angela, the breakfast attendant, made the breakfast experience wonderful. Lee, the man at the desk in the evening, went above and beyond to make our stay enjoyable. This man is a people person. He was so nice and helpful. My 7yr old mentioned several times how nice “that man” was. If you are big on having great costumer service, this is the hotel for you. We would stay again! ❤️

When our flight got canceled and we had to stay in Dallas we were not happy. However, the people at the Best Western were so incredible and really made us feel welcome. From the friendly staff that checked us in, to Karyn the amazing morning staff member who made breakfast a true delight. Recommend this Best Western 10/10.

10/10 This stay was GREAT! The rooms were so clean so big and spacious! The staff, even at midnight, was so helpful and kind!! The breakfast was amazing and the breakfast staff, mainly Karyn, was so friendly and welcoming and helpful!! (And had the cutest oatmeal bar!)

My aunt and I were in town for a friend's birthday celebration. We initially planned to do a turnaround trip as we only live 3.5 hours away. The celebration and fellowship ran late so we were too exhausted to drive home. We already tried TWO other hotels that had nothing available. When we arrived this BW Plus, we were greater by Nathan. He was such an ANGEL! He handled us with care and got us a room for rest. The room was beautiful and soooooo clean! If I could rate this hotel 20 ⭐️s, I would❕

ANGELA was so awesome !! My boyfriend and I were late to breakfast so she turned on the oatmeal machine for me(: highlight of my morning. Thank you or being so kind and not kicking us out of breakfast lol

We were stuck due to missed flight n airport out us here for the night and Angela the breakfast attendant was so amazing friendly and welcoming in the morning. The staff did great to get us in n settled. As well as helped us in AM to get back.

From check in to check out we were amazed by the pleasantness of the staff. The breakfast server walked around with a coffee pot for refills. The maid made sure the room was clean and well stocked. The check in desk greeted us each time we went by and the fitness area was spotless. Great location! Easy highway access! And great staff made for a pleasant trip.

Every single interaction with staff at this hotel was incredible.They were kind and helpful in every way. We especially were fond of Angela, the Breakfast Attendant; extremely professional and helpful

Angela was amazing and very helpful with breakfast and she is such a nice lady! She was awesome and very friendly. The hotel is wonderful and if we come to another race we will definitely stay at this hotel.

Angela and Karen along with staff, made sure every breakfast was piping hot and served with a smile. I feel like I found my lost long aunties . Those ladies have the special touch on those waffles. Bless their heart

We had a nice stay at the BW+ Lewisville. The Breakfast Attendant, Ms. Angela was a welcoming friendly breath of fresh air. I appreciated her warmth and sincere kindness as she helped serve a delicious breakfast and keep the dining and serving areas fresh and clean. The Texas waffles are tops! Thank you, Angela!

We were in town to visit family and the hotel was recommended by our family member who lives near by. We were immediately greeted by warm smiles and a beautiful, clean lobby. The hosts at the front desk made great restaurant recommendations and gave us the briefing on the hotel's amenities. The room was super clean! We had everything we needed including breakfast in the morning. Diann's friendly hospitality and great waffle making skills made our morning bright!! The coffee was provided for us all day (which I loved) and breakfast was deliciously prepared. I was very impressed by the décor and the beautiful landscaping. You can really tell the people who work at the hotel and the person who owns this facility cares about his business, employees and his customers. I would stay here again and again. It is great price and a great room.

Welcoming and friendly staff. Clean and well maintained facility. I have stayed here before and will be back again. The hotel is conveniently located just off of the interstate and close to shopping and a variety of restaurants.

I came due to my water pipes bursting from the winter storm a few weeks ago and needing a breather from the repairs. I'm a local and can say I'm glad this Best Western is in my town. Erika at the front desk is a keeper. Super friendly and professional at the same time.

We stayed for only two nights but we were pleased with this particular hotel. It was a good location for us, their beds were super comfortable, the staff was friendly, rooms were clean. There's a 7 Eleven gas station right next to in case you need to put gas of course and grab snacks. We rested well.

We stayed here for 4 days when we were without power or water at our home. Our room was very clean and comfortable and convenient to us. We appreciated the manager, Chris, accommodating us at a difficult time.

I just finished staying for several nights at this hotel. The General Manager, Chris Patel and his team went above and beyond, offering us incredible service and hospitality. Everything during our stay was awesome. He runs a tight crew with attentive staff. The detail in terms of cleanliness made us feel very safe in regard to infection control and COVID precautions. Thank you so much for a great stay! This will be our only choice when staying in a hotel in Lewisville.

Great place to stay, clean, comfortable, friendly staff. Would definitely stay here again. Great choices available for breakfast. Felt very safe inside and outside. Will definitely recommend to friends and family

I had a wonderful and excellent stay at this hotel. The check-in and the check-out were very very easy and speedy. The rooms were clean and in order. I really appreciate the hospitality and welcoming the guests. I found all the places clean and neat.

My husband and I stayed 4 nights. Very clean. We were very impressed with the job they did with protecting for Covid. The lady that took care of the continental breakfast was very attentive and on top of constantly cleaning and wiping down after everyone. Very good continental breakfast. Everyone was very friendly and helpful. You didn't see anyone without a mask. Definitely advise to stay here.

We were very impressed with the job they did with protecting for Covid. The lady that took care of the continental breakfast was very attentive and on top of constantly cleaning and wiping down after everyone. Very good continental breakfast. Everyone was very friendly and helpful. You didn't see anyone without a mask. Definitely advise to stay here.

Clean, comfortable, convenient, nice decor. Everything was top-notch during our stay and exceeded our expectations. The front desk clerks were friendly, very helpful, and efficient. Thank you, Lee and Andy! The decor was fresh and soothing. Room amenities were plentiful: refrigerator, microwave, coffee maker, ironing board/iron, hair dryer, and all the usual. The bed was super comfortable. The room was quiet and away from traffic noise and we could not hear our neighbors. The HVAC was not too loud and did not wake us up at all. The water pressure in the shower was excellent. WIFI was fine. The curtains blocked out the sunlight very well. Breakfast was very good (hot food, green tea and black tea bags, plus other items). Hopefully, that covers everything that prospective guests might want to know. We will be staying at the the Best Western Plus Lewisville/Coppell, the next time we are in town. One more thing: good value for the price. Thank you!

This hotel is one of the nicest hotels we have stayed at for a fantastic price. We were here for three nights. Each day our room was cleaned and vacuumed so it looked like we were entering for the first time. All staff members were pleasant and went out of their way to ask how our day was and see if they could get us anything. Just wanted to also mention that their breakfast was delicious and each day was a little different. Definitely makes a big difference in the value of your stay when you have a high quality meal included.

The toilet would not flush, the bowl filled up with water, but would not go down the drain. They moved us to another room. Which was ok. The toilet there worked better. The room was comparable to the one we had.

Amazing Front Desk , Andy helped us out thru our stay & made sure we were happy ! Also can't forget housekeeping , super clean rooms & attentive housekeeping ladies ! Definitely recommend if passing by the area.

We just arrived in Texas and booked a stay here. Manager and staff have gone above and beyond with Hospitality!! Hotel room and overall facility was very clean. I'm very pleased with having to stay here with my family!! Would definitely recommend and choose to stay here next time!!

Stayed here for a few months on railroad business, the hospitality here is the finest you could ever receive. They're not with the nonsense, they get the job done. Don't make the mistake of choosing another place, this is where it's at.

I have been extremely anxious about staying in a hotel during the middle of a pandemic. Our room was super clean (and I am picky). The manager on duty gave us about 10-15 minutes after we checked in and called to our room to check on us. He wanted to ensure that our room met our expectations. I wanted some additional fabric sanitation spray for my own peace of mind and he brought it up within 5 minutes. I had a great time and really enjoyed our stay. All employees have the necessary PPE to make you feel safe and they had a great continental breakfast. This should be your first hotel choice!

Three generations of my family have stayed here and the staff/management have always given us the utmost excellence in care and hospitality. To be precise they are beyond compare in quality. Lee, Andy, and the Manager Chris have all been courteous and attentive to our needs and the full service breakfast is phenomenal. I have thoroughly enjoyed the six night stay and will continue to use this Best Western for years to come. From our family to yours, Thank you for making us feel at home.

Because of Covid 19, Texas requires masks at this time and the majority of the guests at this hotel were not wearing masks. When I mentioned it to the front desk, they said they cannot do much about it because the sheriff won't enforce it. Their breakfast is also self serve which with this pandemic is really not safe. Would not recommend this hotel at this time.

On arrival, the front desk staff was super pleasant and efficient. After a 5 hour drive, it was welcoming and refreshing. Cleanliness was evident every where I looked. The sitting area looked inviting had it been needed on this overnighter. Entering the room, was a surprise, as it was over the top with pleasant amenities, layout and cleanliness. The atmosphere everywhere was fresh, not musty, or covered by some yucky room spray. All the staff was very pleasant. Breakfast options were good. Access to the interstate was super easy and there were plenty of food options nearby. We have appointments and business end of month which are 30 mins north, but will return to this same hotel for the next stay by choice. I decided to stop at front desk to say thank you instead of leaving my key cards in the room.

The Best Western in Lewisville/Coppell is one of the nicest hotels my husband and I have ever stayed in. The room was spotlessly clean and smelled inviting. The beds were comfy and cozy, the amenities were plenty, and we were made to feel welcome. Breakfast was delicious, lots of variety. Hotel staff members Andy and Nona were absolutely wonderful. Thank you!

Lewisville's Best Western was so peaceful, pleasant and very helpful staff.All A's across the board!!From the moment we walked in we felt at home and taking care of. Thank you all,my family will definitely be back.

I enjoy staying at this hotel as they treat your like family and with respect and have great round the clock customer service for your needs. It is always clean and tidy and the General Manager is a very good guy willing to help you whenever you need it.

During these times it give me great joy to write this review. I would like to say Andy and Manager Chris has taken really good care of me and my niece. I have to have some work done in my home and had to stay at a hotel. I 1st went to Laquinta all lies. Justin the Manager is very rude.. Anyways back to Andy and Chris two amazing men whom Made what was a very stressful morning after not being able to work as I work from home.. They went above and beyond to make sure I had what I needed to work from the Comfortable room they place me in Nit to mention I was here way before check in time.. If you are traveling ir just need a Staycation Come here they have Beautiful room and grounds friendly staff and warm breakfast safely for there guess.. This place is by far the best I've stay in when it come to there guest..

Best hotel I've ever stayed at! The place is always so clean and makes me feel right at home! The manager, Chris, is one of the friendliest and welcoming people I've ever met! He is the best. Not to mention they have great breakfast in the morning. So pleased with this place and definitely recommend and I will be coming back!!!!!

I come to Dallas very often to visit my family and I stay at The Best Western in Lewisville because it's the perfect hotel, everything is spotless, breakfast very hearty and the best thing, they treat me like family, always receive me with the best attitude.

The side of the building we stayed in was right next to a highway on ramp, so we head to turn the a/c fan on high. Also, the water pressure could peel the paint off a sidewalk, and the tub was actually uncomfortable to stand in. Other than these three things..... we enjoyed our stay, and at a very good price.

Excellent hotel to stay at, the rooms are excellent and very well decorated. I loved the nice cushy pillows. The only thing I didn't like was that their restaurant was closed due to the COVI 19, however the attendant gave me several options where to get something to get food for takeout.

Our experience was excellent. The facility and our rooms were were spotless.Health guidelines were followed at every level which was comforting while traveling during this health crisis. The staff was very accommodating. They were friendly and very helpful.I plan to stay on a regular basis when traveling to Dallas.

I spend up to 300 nights a year in a hotel. This is hands down the best managed and ran Best Western I have ever stayed at . It was in very condition, clean and the staff was great. They were polite and professional. Even the night clerk was wearing a tie.

I had about excellent stay during my time at this property, during last month even with Covid-19 situation, and I would highly suggest this place right off of I-35. The staff had gone beyond board to take care of me even the General Manager Mr. Chris Patel. Customer service goes along way, this property excelled in this endeavor, and it's a great example of what quality hotel should be for others to follow. Thanks.

I have been stuck her in Dallas I can't get a flight out of Dallas. But the Best Western is making me feel at home. Everybody from the front desk and housekeepers have treated me like family. CLEAN rooms and I will definitely be back.

Spent 4 days visiting our daughter. Very clean, great staff, and the breakfast hostess, Elaine, was so very friendly and helpful! Enjoyed talking with her and would recommend the hotel to anyone staying in the area.

Great stay. The staff were absolutely wonderful. Kind, competent and went out of their way. Would definitely stay there again. Very clean. Breakfasts were very good with good variety. The breakfast lady was very helpful.

Friendly and professional staff and positive amenities including internet, breakfast and fitness room. Hotel was clean and the cleaning staff were attentitive to the care of the room. I would stay again if I had to do business in this area.

I really appreciated the fast checkin and the room was very comfortable. The hotel people were very nice and helpful. The outside was very maintained and landscaped. During the whole stay I felt like I should be paying more. If you do find yourself needing a room in the area, I'm going to do what I never do and highly recommend this hotel!!!!

I was at this hotel for around 3 weeks as I am relocating for business. Hotel was great, clean, great staff, well lighted parking. Not noisy with the highway next to it. Room had no issues. Breakfast was great as well.

The staff exceeded every expectation of customer service. Every staff member was friendly and more than willing to help. The breakfast bar is amazing, even the staff member provided service to each table, refilling glasses and offering items from the "self serve buffet" highly recommended! Rooms were very neat and clean. House keeping was also at a high standard! Thanks for having us, Sincerely, Best Plumbing, Heating and cooling, Sidney, Nebraska

Staff was friendly and attentive, room and lobby was clean, there were small extra amenities that I wasn't expecting that made for a nice surprise and there was a big variety of food and beverages for breakfast! I will definitely stay here again if I need a hotel in the area.

Friendly staff, clean, large room with all amenities. Location short ride to downtown Lewisville. Did not have breakfast but coffee was good and food looked tasty. Great experience would highly recommend for anyone staying in the area.

Clean hotel. Great place, centrally located! We had a business trip and had easy access to the facility and plenty of entertainment options! Front desk and are breakfast staff nice. We stayed 3 nights. Nice visit :)

good value for the price, bathrooms could have been cleaner as the floors were a little dirty in the hard to get to spots like besides the commode between it and the tub.We stayed in the two bedroom suite and it was very spacious with all the modern amenities of home. The rooms were a little noisy at night due to the location and closeness to the interstate but not unbearable. I would recommend this to other people i know if they were going to stay in or had business in the Lewisville area.

The front desk was very accommodating. The room was large and nice. But the highlight was the lady at the self serve breakfast. She was always refilling drinks and clearing dirty plates and was just a joy to be around.

Very clean. Comfy beds. And I have a picky back when it comes to beds. Not a bad price for the room. Only thing I didn't like was the bath tub. It curves in middle. Was a little hard to stand in. They did have a handicap bar in bathtub. Breakfast is nice, have some different food each morning along with the same waffles etc. Not far from I-35E in Lewisville.

A great place to stay! Easy accessibility from the interstate, very friendly people at the front desk and in the dining room, excellent breakfast (better than any other hotel we stayed at, especially the egg casserole), A good exercise fitness room, very clean and well appointed guestrooms, and just overall a really good place to stay. And the price was extremely reasonable. Oh, shopping availability within 1 mile, with all restaurants, shopping,and everything that you would see in any big city. Highly recommend this hotel, with high recommendations for Elaine and Yesinia in the dining area. They were very friendly and welcoming as were the front desk people whose names I did not get.

We just stayed two nights at the Best Western Plus in Lewisville/Coppell, Texas. The staff was extremely friendly and helpful, the room was spacious, clean and comfortable, and the hotel was convenient to DFW without being too close. The breakfast staff were efficient and very friendly - greeting us both mornings. The receptionists were all pleasant and professional. One woman even went out of her way to find us some hot chocolate late one night. We highly recommend this hotel.

This is my second time staying at the hotel. Both experiences were amazing. A staff member named Elaine was amazing. She always made sure i had my breakfast ready. She was helpful and made me feel at home. Thank you Elaine for such an amazing experience. You should definitely stay at this hotel you wont regret it.

The hotel is clean. Personnel friendly and helpful. Manager, Anna and Elaine made sure everything was okay, thanks! I asked for no deodorants or strong smelling cleaners and my room was aired out way before arrival , greatly appreciated!

I had to stay at this hotel because my job relocated me soon then my apartment was ready. I truly enjoyed the entire month staying there. The entire staff was amazing and provided me with exceptional service. I am a Diamond member and out of all the Best Western Plus I have stayed at this west the best one and will recommend this hotel to anyone that come to the area for pleasure or business.

We stayed in the 2 bedroom 2 bath suite with a living room, dining room, kitchen, washer and dryer. Lots of storage. It worked out very well for our family. Plenty of space for everyone! The front desk staff was very helpful.

Elaine was amazing helping us and everyone else with breakfast. She came in to work right after a minor car accident (everyone was okay, and it was due to the other driver), however it was only after several minutes of talking and her being so caring toward us and all the guests that we learned about the incident. Her service and selflessness was incredible.

Our group has stayed here for several years in December. There is no doubt that you get what you pay for and more at this hotel. Hotel manager, front desk and breakfast host (special!) are GREAT! NOT your average free breakfast - has a good variety and has a different selection from morning to morning. Why stay anywhere else?

Breakfast was the best I have had in a hotel setting. Lots of yummy choices. Room was very spacious and clean. Housekeeping was variable. Front desk staff was fabulous! It was a very convenient location to swimming pool we were competed in. Location was also good to restaurants.

Best Western Hotels are consistently clean and the staff and the prices are very good. We were very happy to return and stay at the Lewisville Best Western. The staff let us check in early, it was very helpful.

This was an amazing experience!!! Breakfast was fantastic and Elaine who was in charge of the breakfast is incredible!!! She went over and above to ensure that everyone's morning was off to a great start!

Good stay for two nights. Staff were all great and very friendly! The room was nice and cool. The shower was good, water was hot and the room was clean. Breakfast was great! Overall, I would recommend this place.

We travel a lot but don't usually stay at BW hotels. However based on the reviews we choice to stay here on our trip. The reviews were correct and everything was fantastic. From check in to check out. This hotel was clean, reasonable prices, staff was super friendly and acted glad you stayed there. This hotel by far had the best breakfast of any hotel we have stayed at. The food actually had some flavor to it.

Rain drizzle and cold welcomed us and stayed all three days Lewisville. But the warmth of the room, the staff and this hotel heated our spirit. The facility is conveniently located for easy access. It's in iting clean hallway carpet and eager breakfast staff are reasons to come back.

Arrived in the evening for my reservation. Everything was ready at checkin. The gentleman at the front desk was extremely helpful on guiding me to the destinations I would be attending. Room was clean and comfortable, slept like a baby!!!!

The staff was great, Elaine the breakfast attendant was amazing, she would always have a highchair pulled out for us in the morning, we didn't even have to ask. She was super friendly and knew where the best places were at to visit while we were here.

We had a bad experience at another hotel and the staff and manager welcome us with open arms! They made us feel like family and changed a bad experience into the best! Rooms are large and the entire hotel is bright and extremely clean and well run. All staff were friendly and helpful!

I stayed at this location for only one night but recommend it to anyone. The staff is very friendly. The breakfast staff is awesome friendly and personable. I would recommend this to anyone. I will be back again.

If I can give this hotel more than 10 stars, believe me, I will, from the time I walk in, to the time I check out, my experiencie was fantastic, every one there, knows what hotel business is, every front desk agent, housekeepers, breakfast attendants, no word to say, I want to congrats to the General Manager, for the people he have working there, again, if I have to say more and more, I will need a whole day, keep it up guys...

We stay here 3 to 4 times every year for over a decade and have never been disappointed. Helpful staff is like having a family away from home. Elaine is a great addition to the breakfast team. Shes awesome!!!

The people who work at this hotel are very engaged in making your stay enjoyable. The breakfast was excellent. The service excellent. Our room was spotless. This is the only place I'll stay now while in the area. Makeup mirror in room. Thank you!!

The staff here truly makes the difference. The front desk (Nona and others) and the support staff (Elaine at the breakfast buffet) are clearly giving their job 100%. We felt like valued guests. The hotel is very clean and orderly. The free buffet breakfast is excellent and very much appreciated.

My family and I were stuck on a plane for 7 hours during tornado warnings and severe storms with one attempted flight home to Tulsa that had to be turned around to return to DFW for fuel, 4 hours later...cancelled. 1am stuck in Dallas with no rental cars available, not knowing the area at all, two tired children and no luggage. 4am we finally got to this hotel and the man that greeted us was so welcoming! He extended our checkout so we could get some rest, provided us with toothbrushes and had the much needed Advil on hand. There is a breakfast but we slept through it, although I'm sure it was great! We did get our fill on the fresh brewed Starbuck coffee when we got moving around 1pm and it was perfect! While we waited for our rental car to pick us up so we could drive 4 hours home (since all flights were full) the manager brought a goody bag of drinks and snack for our trip. So thoughtful! The hotel was very clean and updated. (I'm one that checks the sheets very carefully before my family puts their stuff down and so when I say this hotel is clean...it's actually super clean!!) This was so much more than we ever thought we would find under the circumstances!! We would certainly return if ever we are in the area and I have recommended this specific location to friends that drive through regularly! Thank you Best Western Plus Lewisville/Coppell!! We appreciate you more than you know!

Great accomodation and fantastic service including giving us the best advice on dinner. Lots of close shopping centres also. Gym and pool was great. Location was fantastic also We would definitely stay there again

My family and some friends traveled to the Dallas area to go to Six Flags. This hotel was clean, and prices were reasonable. The breakfast was fantastic! I appreciate the friendliness of the front desk staff

This is our second time staying at this Hotel. The workers are super friendly and very professional. The room are super clean and it only 28 minutes away from the At&t Stadium. We will definitely stay here again.

We visited hotel twice while visiting family member in Coppell. Every member of staff was courteous helpful obliging in every department from moment we entered hotel. Would not hestate to recommend this hotel to anyone travelling to this area. Thank you all for a wonderful stay

About 9 of us attended the above named conference and stayed at this hotel. It is top notch in service, cleanliness and comfort. We would give it "5+" stars if possible. We felt most welcome in Lewisville TX. Elaine was particularly helpful answering questions and providing great hospitality, as did all personnel. We would definitely stay there again. Thank you Best Western Plus. Joelle and friends.

Recently remodeled it's stunning inside. Very serene strategic ocean turquoise lighting in the lobby. Breakfast has gone up several notches. No stale dry cold old here. The fresh scrambled eggs were fresh and perfect every single morning, and there's a lady who comes around to your table and asked if you want your cranberry juice dropped off does all that stuff for you just as if she were a waitress which she was not it self serve. It just really pushed everything over the top and I don't plan to stay anywhere else if I'm in that area I'll be at the Best Western Plus in Lewisville Texas

great staff and great hotel. I stay here every time I have to travel for business and also if I am just coming to Dallas for a weekend. Wont stay anywhere else. They always remember who I am and that makes a big difference to me. Always willing to help and they always have a smile on their faces.

My family and I stayed for one night. The service was excellent and the room was big and clean. Chris at the front desk was friendly. Ms. Elaine that works breakfast is AMAZING! She was super friendly and she even helped me with my son until I fixed his breakfast. We will definitely be staying there again.

Five stars. Staff was friendly and helpful. Room was clean and comfortable. Overall, the motel was the best I've had in a long time. Price was exceptional too. Inside halls were clean, no offensive smell. Breakfast was very very good and breakfast area was attended by very friendly and helpful personnel.

My husband and I came down to TX for a very short two day stay for him to get specialized medical care, and he needed to travel with his medical service animal, a dog named Jeter. We have had numerous experiences where Jeter has been rejected by hotels, restaurants, etc (illegally), and traveling is always stressful as a result of that. Not only was he accepted at this hotel (regardless of it being not pet friendly in general), my husband was able to bring him to breakfast, out for walks, and in the shuttle to and from the doctors office without a single incident. I cannot tell you what this means for someone who is disabled and needs a service animal to not have to have that additional stress that at a moments notice an untrained staff member may yell at him for having this very necessary part of his treatment. You put him so at ease, meaning he was able to focus only on his healing, as was very critical during this trip. Thank you.

If your priority is quality over price, this is the hotel. The manager is watching over the property like an hawk. He goes the extra mile to make sure you will be happy with your stay. The breakfast buffet is great. The rooms are large, neat, and comfortable. The individual A/C works great, and keep the room at the right temperature (you can pick your own). This is my preferred hotel when I travel in the area. I stayed in a few others in the area, but once I stayed at this property, I just stick with it ! I wish I could find the same wherever I travel in US and Europe. I always feel a bit sad when I pack to check out. This is how much I enjoy staying there.

My husband and I really enjoyed our stay. We booked this hotel and stayed for one night as we traveled through town. On way back we decided to stop amd stay for 3 more days here. People so nice and hotel clean. Breakfast was a treat. Friends and family stopped by and they decided to stay here too. They exceeded all expectations. Highly recommended!

Of all the best western pluses I have stayed at in the dfw area, this was the cleanest,friendliest, and the most quiet and relaxing, desk staff deserve raises, they set the standard on how others should treat their guests

I love the attitude of the staff. Not just the desk folks but the entire staff. They were happy and enjoyed their jobs which translated into fresh, clean rooms. Smiling people who spoke to you without having to engage them first. Breakfast was hot and had something for everyone. This will be where I stay when work brings me back to town.

Great experience! Clean room, comfortable bed and pillows, delicious breakfast but most importantly was the customer service. Hotel manager Chris Patel and staff are the BEST! Will definitely come back. Thank you.

Got in late on a Friday night. In the morning we had to leave to load a truck in the summer TX heat. The hotel thought we had checked out, because we didn't answer the door when the maid service came by. They ended up cleaning our room. We came back before check out to shower before leaving town. The front desk staff treated us very graciously considering we showered in their already cleaned room. It was a great property, great customer service and outstanding staff.

The overall experience was great but this morning I would like specifically SHOUT OUT to the ‘Continental Breakfast!' Omgeeee!!! The set-up was absolutely incredible! #freshfood #variety #clean #organized #extra #healthychoices The staff, specifically Elaine was beyond the friendliest+ sweetest person ever!!!! We will def be back!! PS Pics are only a sneak peek. Happy Friday :)

I regularly come for business in the area. I have stayed at variuous hotels in Lewisville, but I definitely find Best Western here the best. The friendly staff amd clean rooms make it the place to go to. Breakfast is the best also. See you soon.

Quick overnight trip of shopping and this place was recommended by a friend ...The staff here are so friendly and helpful, rooms and lobby etc.. were very clean, great breakfast and we loved the little extra touch of things like flavored water at front desk. We will definitely be back on our next trip here...Overall a great stay and very much recommend if you are in this area check them out you won't be disappointed.

We weee stressed and aggravated because of our flight was cancelled due to bad weather and we were able to relax in a beautiful environment with a clean and amazing stay at the best western Chris the manager made us feel at home and was a great host when checking in and checking out. The breakfast was great and was perfect. I will definitely come back. Thank you ! Great gym too !

Rooms were big and spacious but the split system is faulty when you try switching to heat which triggered the alarm which was not good and disturbed the peace and the hotel rug smell really damp and can be better managed.

Suggested by the hospital we had to go to. Did not disappoint at all drove us back and forth to the hospital which rgey disnt have to do. Got to know us by name. Which noone had ever done on any trip I have taken. If I or anyone I know ever is in this direction again. This is where I will be. Stay here you will feel like family.

Rooms were very nice and immaculately maintained and cleaned. Staff was very friendly and personable. They went above and beyond to make our stay comfortable and accommodating as possible. Management went above and beyond to help us feel comfortable.

Stayed at the best western in Lewisville recently. Great staff made me feel at home. And the Breakfast was tasty. Rooms were extremely clean and spacious. The Wi-Fi was fast too I will be back when visiting Dallas again.

This is my second visit to this hotel and I would recommend it to anyone going to stay in the Dallas/Lewisville area. It is clean friendly and just what you need to relax with family and friends. Breakfast was always good.

Really nice hotel with fantastic staff. There was a problem when I checked in, it was handled professionally and immediately. The next morning, the lady at the front desk apologized for the inconvenience (even though she wasn't there when I checked in). I really appreciated the concern and the cheerfulness of the staff. Breakfast was fresh and good. Location was close to the airport and the beds were very comfortable.

Check in staff person was pleasant and welcoming after a long drive through DFW traffic, but the breakfast hosts were even more friendly and helpful. They seemed to enjoy what they were doing and took pride in their service.

This was, hands down, the best Best Western I've ever stayed it. It was so clean, which is the top thing for me. The staff was amazingly kind, especially the woman in the breakfast area! The breakfast was good and the hotel has made some efforts in the rooms to reduce plastic waste. Highly, highly recommend this hotel!

Favorite place to stay. Staff is wonderful and excellent management! They treat you like you are their special family. Beautiful landscaping. Sparkling clean building and rooms. Love the atmosphere in lobby and breakfast area. Excellent choices for breakfast! Many extra details that make you feel special because they really do care for their guests!

The staff at this hotel was very friendly and went above and beyond to help us feel comfortable! Beautifully decorated hotel that is very clean! I would definitely stay here again when I am in the area!

Nice place! I received a text when the room was ready. The desk staff were extremely nice on check-in. I thought the bed was very comfy. The shower had wonderful pressure, so I took an extra shower just because I liked it so much. I wish we could have stayed longer!

Another great BW entry, continues the positive aspects of cleanliness, hospitality, and in a great location for lots of metroplex attractions, putting the guest in proximity to the airport, grapevine mills, downtown Dallas, and lakes.

I stayed here with a group of friends in a 2 bedroom suite. The suite was amazing and very spacious. It was like staying in an apartment. The landscaping around the hotel is also very relaxing. There are wind chimes in the trees and neat little sculptures all around the property. Definitely a little gem in Louisville.

We were travelling to a funeral and the Best Western staff were helpful at every turn. Clean and comfortable room, reasonable rates, outstanding breakfast with eggs, toast, waffles, fruit, cereal, yogurt and Starbucks coffee, nice pool. Just what we needed. When I had trouble with my phone, one of the people from the front desk helped me solve the problem.

We had an excellent day. The pool area is beautiful and the front desk help is amazing! Such sweet smiles and wonderful personalities. Nona was so welcoming and hospitable! We hope we get to see her when we move to this area! We accidentally packed the blow dryer and they were so nice when they called to let us know. Thank you so much! We would definitely stay here again!

Very clean facility, friendly staff, great breakfast. The breakfast staff were so kind and accommodating for our little 2 year old that thought throwing jello on the floor was a fun idea. There were no complaints, and we didn't even have to go ask for any help with the spill. We turned around, and here came on of the hospitality specialists with a rag indicating “He's just doing what little 2 year olds are supposed to do.” Highly recommend this hotel for a family friendly stay!

My husband and I took a quick road trip to have a pool! This place is beautiful! Great room and beautiful landscape! Quiet in the room. HGTV! Need I say more??? Close to everything. Chili's is right next door but their steaks were not good. The hotel was awesome!!!

Very nice, new hotel. The room was wonderful and we had plenty of room for a family of four in the double queen suite. Breakfast was outstanding! There were so many options! My children loved making their own waffles.

Thanks to Ofelia for being so kind and accommodating when we were put up by American Airlines when we missed our connection. Lee helped us with plates and napkins and couldn't have been any nicer. We are very impressed!

My wife and I found the receptionists very welcoming and helpful during our stay. The breakfast service was well done and the attendants were attentive and uniformly pleasant to interact with. We had a couple of special requests during our four day stay that were promptly attended to. Both of us would return to the Best Western Plus if we again travel to the area.

We have stayed at this BW Plus multiple times. Each stay has been perfect. Very clean inside and out, staff is always friendly and the breakfast offers variety of hot and cold items. The breakfast is very good. I'll stay here on every trip to the DFW area.

What can I tell you about this classy, elegant, clean, and cozy little hotel? I just love it! The caring and welcoming atmosphere starts from the moment you get in the parking lot. The landscaping has beautiful and warm gardens with sitting areas inviting visitors to enjoy a good book under the trees day or night. This is no doubt an oasis 15 minutes from the DFW airport. The manager takes pride on his job. The greeting and welcoming you receive from the moment you enter the beautiful lobby is compared to that of a 5 starts hotel. The fresh water with lemon and peppermint refreshes you as you prepare to enjoy your state. The smell of fresh Starbuck complimentary coffee together with the beautiful smiles of the staff that greet you invite you to relax. The homey environment makes you feel like staying in no other place when you are in need of a affordable but fancy experience. This was my 4th stay in the last 3 months. You don't have to be on vacation to book a reservation. A surprise awaits you every time. This time was a fresh complimentary smoothie made specially for your taste. I never ever received such a treat on any 5 starts hotel. It was like a Spa retreat instead of a lay over place to stay when you did not make your flight. From the clean and comfortable room and bed to the complimentary treats that await in your room; ( fresh glass water bottle, cristal coffee mugs, pretzels, cookies...). All this little delays for such an affordable prize are compare to none I have ever seen. I have travel to many places and countries and I am from Puerto Rico however at this time I am a local from an hour away who chooses this wonderful place to retreat. You will have to come see it for yourself and I guaranteed you will Love It too! Thanks Best-western Plus for the lovely stay for my birthday. And, No one is paying me to make this review. I just loveeee it here!! Sincerely, Lina the Wonder Lost Traveler.

We got there past 9pm but the front desk let us go swimming! Great breakfast buffet with a variety of breakfast foods. Our family came and we swam the entire day and had the pool to ourselves. Great for families. Nice landscaping.

We just stayed at the Best Western Plus in Lewisville, TX. It was a fantastic experience from start to finish. Several days before our stay I received a call from the staff reminding us of our upcoming stay, then the morning of I received a text message letting us know our room was ready if we'd like to check in as early as 10:45am. During our stay our checkin was very easy but the best part was the breakfast. We tend to be fairly unimpressed with the standard free breakfast choices that hotels provide knowing that is usually too expensive to provide healthier options or the “extras” that just make a hotel breakfast a little more exciting , We usually go buy a healthy breakfast out. We were very impressed with the extra touches they provided to enhance the breakfast options. Beyond all the typical offerings they served yogurt parfaits with granola, coconut, raisins, fruit; multiple oatmeal options, 3 different kinda of salsas (including an avacado salsa). What really made it stand out on the last day we're the 3 different options of made-to-order fruit smoothies-spinach pineapple, strawberry banana, and strawberry blueberry and how gracious and kind ALL of the staff were especially the kitchen staff. Overall, I would like to thank the hotel for a wonderful stay!!

I stayed in this hotel together with my daughter for 6 nights. After a long travel, we had a very warm welcome at the reception desk at the hotel. We even got a couple of dinner tips (with route) on request. The breakfast in this hotel is also very good. You can even ask for smoothies if you like. Also nice swimming pool. Didn't have the time to use it though. Comfortable location if you want to visit the Dallas area. Thanks to all the staff for a wonderful visit..

We held a Chrysler 300 Club Meet here and the hotel could NOT have been more helpful or friendly. We used the lobby and Breakfast area as our Hospitality area and really enjoyed it. Rooms were well cared for and the Staff was wonderful. I must mention Maria how handled the Breakfast area and she was a delight. Bright and cheerful and ready to help and offering to get anyone something she thought they might want. A great stay and highly recommended.

Staff was friendly and accommodating. From housekeeping to the front desk, everyone was kind, helpful, and smiles were everywhere. The room was beautiful, comfortable, immaculate, and the location was convenient. Could not have been a better experience. Thank you!

I accidentally booked a non-refundable stay on the wrong dates. Upon arriving at the hotel my mistake was discovered and I had to make another reservation. Being short notice the rate was much higher than the rate I was quoted online. The manager was kind enough to discount the rate considerably. Being that my mistaken reservation was non-refundable, I figured I was going to have to pay for both reservations and had accepted that fact. To my surprise the day after I checked out the manager called me and told me if I would call the place I booked my reservation and request a cancellation he would not charge me a cancellation fee and would refund the money for the mistaken reservation. I travel all the time for work and this is the first time I have ever had a hotel refund my money when I cancelled a reservation. Thank you. I will be staying at a Best Western whenever it is possible from now on.

Solid standrad Hotel for a correct price, rooms well furnished, very nice and helpful staff at the reception. Unfortunately no balconies. Hotel absolutely suitable for my business trip. Pool ok, parking ok, close to downtown and very close to the highway

We stayed here because of the reviews. It's located right on the highway and easy to find. I realized we were going to arrive late so I called and was ensured the room was still available. I was concerned because I had not told them we were checking in late. Sure enough they welcomed us and our room was perfect. Exceeded our expectations. Bed was very comfortable, room was spacious and clean, staff were friendly and breakfast was amazing. The lobby is absolutely beautiful. I felt like a movie star walking in with all of the aquas everywhere. Outside there is a nice walkway and sidewalk if it's warm. I would definitely stay at this place in a heartbeat. Worth the price. You get what you pay for. Thank You Best Western PLUS of Lewisville/ Coppell.

Grounds are well maintained, it is located in a good area, well lit at night, well off the highway so noise is not an issue. Breakfast staff is very attentive. Room was clean and large, Some restaurants within walking distance.

BW continues to secure my loyalty with the Plus and up hotels. This hotel is about 20 minutes from Dallas and was not only aesthetically pleasing, but the interior matched the outside. The room was clean and the bed comfortable. Breakfast was decent, but still worth it to not have to go out and buy breakfast. We'd definitely stay there again!

From the moment I arrived, noticing first thing how clean it was and the landscaping is very well kept. Noma was very personable and made sure my stay was just what I needed. My room was so nice and EVERYTHING was so clean and comfortable. With no doubt, I'll be back for another visit. Next time I hope to spend the whole weekend! Sincerely, Julie Andrews

This is a best-kept secret that's too good not to share. When the weather prevented our flight from departing, and it was 10pm on a Saturday night, we didn't know what we would do. My son found this Best Western listing and we called them up. We got the last available room, had an Uber driver take us the short distance (~15 mins) from the airport, and were greeted by the nicest desk clerk in the world, who made us feel like we were the only guests that mattered. The bed was unbelievably comfortable; the shower facilities amazing; and the delicious complementary breakfast out-of-this-world - well stocked and plentiful. The manager greeted all guests in the morning, and was engaging and gracious. We were made to feel like family. We will definitely return to this hotel when our travels bring us back to the Dallas-Fort Worth area.

Very, Very Clean. The staff was excellent as well. The front attendant was very helpful during our check-in even though it was extremely late. The free breakfast was amazing and the staff once again assisted us. Truly a great stay.

Overall excellent stay! All staff were exceptionally friendly and breakfast was great! Our room was clean but had a bit of a musty smell which seemed to be coming from the air conditioning...maybe filters needed to be changed. We would stay again!

Our stay was great. Great location! Comfortable beds. Great accommodations. The staff was very friendly. The rooms were clean. I would stay here again if I'm ever in the area and I would highly recommend this hotel.

Wonderful, spacious, and clean room with 2 queen size beds. We were able to lower the AC to 66 degrees F -- so helpful when going through hot flashes! Breakfast was delicious and had plenty of options to choose from. Lots of parking available, too. Overall, an excellent stay. Will definitely return in the near future.

I arrive pretty late last night but even though coming in late, hotel staff last night was very friendly, quick about checking me in and getting me into my room as fast as possible to get much rest. Room was excellent. Definitely will return In the future

This hotel is beautifully decorated. The lobby is cozy and pretty. They provide 24 hour coffee with a selection of liquid creamers not just the little packets. The staff were so friendly it felt like visiting relatives. Room was comfortable and everything including internet worked well. At night it was quiet and I slept well there. If I work in this area again I would definitely like to stay here.

The staff was friendly (especially Mr Lee) Great free breakfast. Free Starbucks coffee all day. Rooms were spacious and clean, very comfy bed and pillows. I spent two relaxing days there. I would definitely recommend it.

Awesome. The place is clean, great breakfast, and they make you feel like family. It's like visiting friends you haven't seen I awhile. I was very proud the see they won the 2018 award for the landscaping. No surprise, the grounds are perfect!!! The place gets better every time. We visit several times a year. Say hello to Mildred at breakfast, she is great!!!

We stayed there for a weekend, while visiting family nearby, It's a very convenient location, near the highway and several businesses.The room was clean and comfortable, the breakfast was better than average, front desk staff were very helpful. Special thanks to Ryan, at the front desk, who consistently went above and beyond to be helpful. We did notice, that if you have the "do not disturb" sign on the door," housekeeping will respect your privacy. However, later when you remove the sign, they will NOT return to cleanup the room. It was not an issue for us, but might pose an inconvenience to some folks.

Frendly people Greeted by pleasant people,Christian's for sure. Made me aware of all rewards promotions and made sure I was anrolled.would stay again when in this area, and will tell other employees.great experience

We love staying at BW, especially on the weekends because they're the only hotel that serves an early breakfast. Because of this hotel stay, we will never stay at a BW again. Ann, The lady who checked me in never smiled, never said thank you, never said glad to have you here, she was VERY unfriendly and not someone who should be greeting/welcoming guests. 2 days after check out, I saw an additional $45 charge for this hotel. When I called to ask about it, I was told by Rebecca it was for damages. I told Rebecca we did not leave anything in that room damaged and I would like to know how it was damaged and to see pictures of it. She told me someone would call me back because they would have to see if they could still find the items because they were probably already disgarded. I'm thankful my $45 was refunded, but I've still not heard back from anyone from this BW for an explanation, appology or how they intended to handle this. This hotel needs to have a lesson on customer service! This hotel was very clean, the rooms were great, the early breakfast was great - BUT the staff at this hotel is VERY lacking in customer service relations and made this stay less than desireable.

Extremely clean hotel, spacious rooms, If you extend your stay you'll have great breakfast with lots of options every day. Super friendly staff that go above and beyond to make your stay comfortable. would definitely recommend to friends and family.

Nothing fancy, but a really nice hotel. Squeaky-clean, both the room and the common areas. Room bigger than I expected. Responsive staff. The free hot breakfast was decent. I'll definitely stay here again.

Very Friendly Staff, Clean & Spacious Rooms, Prompt & Efficient Staff, Great Breakfast, Excellent Visit, Parking was Accessible and Safe, Security Cameras Everywhere, Superb & Impeccable Customer Service!!!

This is a clean, comfortable place to spend a night and then get a ride on their shuttle to e3k in the morning. The staff are courteous and attentive. My only complaint is that the continental breakfast doesn't have much that appeals to me so I have to make other breakfast plans, but overall it's great and I plan to continue patronizing this location.

Pleasant weekend stay but could keep breakfast open till 10am. We drove in for 3 hours to pick up someone at DFW and stayed overnight at your property. Very nice property, nicely done rooms. Hospitable staff. Clean rooms. However the room had a slight musty damp smell, reminiscent of the pre-makeover Best Western motels. The carpet in the room felt damp and sticky. Breakfast was the BEST I have had at any place I have stayed. The cook at this hotel makes very authentic Spanish dishes. However, being a weekend, it would have been nice if the breakfast stayed open till 10am(like most other places I have stayed in) instead of till 9:30am. Don't enjoy waking up early on weekends. Definitely recommend this place once the carpet and musty odor have been addressed.

This was a great place to stay, with large well-equipped rooms, a great breakfast, and good help. The facilities were also good and the location was great for stays in Lewisville, TX. I would stay again.

Great hotel, clean, friendly staff, great location for my business. love the new decor. But, mattress was hard, making it difficult to sleep! So reconsidering whether to stay again despite great location.

loved the coffee its great for my teeth. can talk face to face without interruptions. no texting or text apps needed when the person you are with is right in front of you. this is much better than the trailer in live in.

Been staying here since 2006. Great friendly staff. Owner keeps everything new and updated. Breakfast is large and tasty (real eggs). Spotless rooms. You will not be disappointed here. Easily accessible to all areas of the north metroplex. Many restaurants nearby.

This place was an incredible surprise. Fully remodeled and beautiful!! A hot breakfast every morning and coffee all day. The staff is so friendly and the room was huge and very comfortable. We will definitely stay here again!

Beds are very comfortable; room has nice size desk to be able to work. The staff are always very courteous and they have a good breakfast. Easy access to highway and several restaurants. Area is quiet.

The single king handicap room was perfect. It is big, clean, and wheelchair accessible. Our bathroom was perfect for a powerchair too. The staff are not only friendly and helpful, they are observant. When I need help they do so with a genuine smile not a forced one.

It is always good to come rest of the room that is clean, available and on the way. Family got a well deserved night rest in order to enjoy the next day at it's fullest. I'm now part of the best Western rewards program and look forward to booking in the future but thanks TripAdvisor!

My daughter, son-in-law and I moved out of our home so renters could move in. At this time Our new home was being remodeled so we stayed 9 days at Best Western Plus Lewisville. We had adjoining rooms. No one really likes to be displaced like that. But our stay was comfortable. The rooms were clean, the breakfast bar was better than most, the staff was friendly and helpful.

The room was super spacious, cozy and comfortable. I was completely satisfied with the amenities, including the extensive and delicious breakfast buffet.But it was the staff that really impressed me. They were professional, warm and friendly, making me feel like a honored guest.Southern hospitality at it's finest!I was in town for a medical procedure, and they went out of their way to help me from the goodness of their hearts.I would recommend this hotel to anyone!

Nice property and room, friendly attentive staff. I had to travel a bit east to some events in Plano and Frisco and it was really easy. Also, found a pleasant nature preserve nearby at foot of dam with hiking trails, lots if birds

The Lewisville/Coppell Best Western hotel is one the cleanest, best run facilities that I have stayed at. I travel approximately 20 weeks per year so I spend a lot of nights away from home and this hotel is at the top of my list. Everyone is so professional and they all go out of their way to make sure your stay enjoyable. When business brings me to the Dallas/Fort worth area I wouldn't think of staying anywhere else.

We always stay at the BW when we visit family in Lewisville. They make us feel at home and provide friendly, helpful service. They do a good job providing a variety at breakfast in a bright atmosphere.

Reserved a King Suite for less than $100. The gentleman at the front was extremely nice and the room/hotel was neat and tidey. Large tv, fridge/microwave, plenty of space, etc. free parking and breakfast also. Great stay fir the price!

Very clean lobby and room. Staff was very top notch. Lee at the front desk was helpful and friendly. The breakfast was fresh and had plenty of choices. Room was quiet, even being so close to the freeway.

My husband and I came to the DFW area for a last minute day trip, but we decided to stay one night after all. On the road we looked for a hotel and found this one for a great price (under $100 w/tax). We were greeted by Lee at the front desk, he was prompt, friendly and very welcoming. Our room was very comfortable and clean, including the bathroom. The beds/pillows/bedding were excellent. The breakfast was decent, with a variety to choose from. The coffee was hot and fresh. During our check out Nona was very helpful and friendly as well, making sure we enjoyed our stay. This will be on our list of hotels to choose from on our upcoming DFW trips! Thank you BW Plus Lewisville/Coppell!!

Love it, very clean, neat, great customer service. Love the staff. Love the breakfast, fresh and the best, Mildred and Ana cook delicious. I recommend this hotel to everyone! Rooms are big. Close to mall.

Wonderful staff, clean rooms and a good breakfast with Starbucks 24 hours in lobby. The rooms are big with a nice seating area and nice big tv. I felt very safe in the hotel and walking distance to a Tex Mex restaurant and Chili's.

The rooms were very clean and cozy. Breakfast was fresh and hearty. The staff was incredibly friendly and went out of their way to help us enjoy our stay. I highly recommend this note for your stay in Dallas

This was our first time visiting Texas and it has been the best! The staff of the Best Western Plus were absolutely wonderful. Very kind and friendly and went out of their way to accommodate our needs. The hotel manager is very down to earth and was so very helpful to us. I would definitely recommend staying at the Best Western Plus in Lewisville! — The Alaskan Family

Splendid service! My girlfriend and I stayed here for our anniversary and not only did we have the most delicious breakfast, but also an amazing location and a beautiful room. Would highly recommend next time you go to Texas.

The Best hotel I've ever stayed in so far. Service and amenities were absolutely great. Room was very clean, quality of interior and furniture was super nice, breakfast was superb, staff very friendly and helpful

Hotel is clean and well maintained - area feels safer than those closer to I35W and price was very reasonable for the area. Stay here 2 or 3 times a year when visiting family in the area. Would definitely stay again.

Can you add 5 more stars to make it 10? My profession requires me to travel nationwide 12 months a year. I've been to hotels all over and hands down this location is THE BEST I've been to in over 2 years. I mean there is nothing negative to say, everything is above average. The room was very spacious and extremely clean. The rest of the hotel is immaculate as well. It is very well decorated and the staff keeps the environment fun and upbeat. All of the amenities, the pool, the fitness room, the laundry room, vending, meeting room, are all outstanding as well. The dining area looks excellent and the morning breakfast was so well structured we though we were on a cruise. If you are ever in this area, this is the location you need to be in. I thought most hotels didn't care anymore, but I was wrong. Best Western Lewisville/Coppell is HIGHLY, HIGHLY recommended!! Did I say they were recommended? Stay here.

I'm kind of a tough customer. I have a lot of allergies and perfumes can literally make me sick. There is no hotel in the Lewisville area that has a hypoallergenic room but this hotel came close. The folks at the front desk made sure housekeeping didn't spray any Febreze in the room on the day I checked in. They even put in an ionizer to neutralize any odor left over from previous cleanings. Of course, there is no way to get all perfume out...anyone with a perfume allergy will tell you that we just do the best we can. But the hotel really did try hard...good on them. And they didn't make me feel like I was a bother. I'm also very allergic to mold and can tell you that my room was just fine. The beds were comfy, the a/c was not loud, and the blackout curtains really kept the light out. We slept soundly! We'll be back.

Was out here visiting family. Great location with clean, comfortable rooms and a staff that was top notch. Coffee was always fresh and perfectly made. WiFi was quick and reliable. Great overall stay..

Sorry to be critical but the breakfast is almost offensive as to the quality. Not a single thing, except the coffee, worth eating and the servers stand there watching you which adds to the worst breakfast I've had in years at a hotel which prides themself, as if they have s great thing going here (besides the landscape). Room was Danny with odd cotton blankets.

It was a great hotel and breakfast was really great. Definitely would stay here again. It's also close to sightseeing places. Nice amenities and great customer service. I am Definitely coming back again.

Stayed for 4 nights in this hotel. I always assumed that it's below average, but this one is not. It's clean and inviting. The front desk staff were friendly and very helpful. Shuttle bus driver was also helpful and kindly suggested good restaurants to go to. Convenient location to Medical City which where my conference took place. Walking distance to Chilli's. It was definitely a great experience and will highly recommend.

We stayed here while attending a Cowboys game. We loved everything about the hotel. Staff is amazing and the rooms were superb. Bed was extremely comfortable and I actually got to sleep more than 6 hours straight. They serve one of the best breakfasts of any hotel we've ever stayed at. Will definitely return.

Stayed at Best Western Lewisville for a conference for work this November. Rooms are extremely spacious with sitting area as well as comfortable king sized beds. Hot breakfast every morning with everything you need! The hotel provided free shuttle to my conference at the Medical City of Lewisville everyday which was a big reason I chose to stay with this hotel. When I was checking out the staff even offered me a free shuttle to the airport - stellar service! Staff continuously checked in with me throughout my stay to see if anything could be improved. Definitely would return back to this hotel!

On my next trip to Texas I definitely will stay at Best Western. The service was excellent and the room was immaculate. The breakfast had a great variety of delicious food and coffee was available 24/7.

When i stayed here i was warmly greeted by the general manager, Mr. Chris Patel. Each time we crossed paths, he personally made sure that i was comfortable during my visit each day that i stayed here and even remembered my name and addressed me personally. The rest of the staff was incredibly friendly as well and my bed was so comfortable that it actually helped to relieve some serious muscle knots that i had been dealing with for weeks beforehand. I will DEFINITELY stay here next time i am in the area

Great stay for the money!! The landscaping gives it a resort feel. The hotel itself was small, but very clean. As a hotel guest, you learn not to expect much from a breakfast bar that's included in the price. However, this little hotel goes above and beyond in that area. It was seriously the best breakfast experience of its type. Good variety; excellent quality food; and a friendly staff that kept everything well stocked and hot.

I just had the opportunity to stay at the Best Western Plus Lewisville Coppell, Lewisville, TEXAS, First impression, the grounds of the hotel were manicured in a manner like a golf course, I've never seen grass so perfect, upon entering the hotel, there was very welcoming staff at the hotel, very clean, immediately checked into my room and noticed I had a very large, comfortable room with all of the amenities like fridge, microwave, large TV and was very clean and well laid out. Bed was quite comfortable, nightly I took part in using their fitness room as I am someone who trains 5 days a week and am very familiar with how a gym should be laid out and what to use. I found this gym adequate, I found everything I needed for a very quick workout, it was clean, fresh towels, purified water and did not leave disappointment. The breakfast food services in the morning had very warm welcoming staff, food was great, fresh and lots of variety. Coffee was great as well, once again, lots of variety, several different brands and very clean down there. Check in and checkout was very fast with no issues at all. I would highly recommend this Best Western Plus Lewisville Coppell, Lewisville, TEXAS.

First of all, it would have been nice for Booking.com to let us know that the pool was kind of in a construction zone. My 11 year old was a bit put out by that. Use the wifi, because cell service seems to be twitchy in that location. I found the beds to be a bit hard but thats me. Breakfast was amazing, if you are going to be there look for the mini burritos for breakfast, they were fantastic!

This trip was emergent so we reserved another well known hotel with good ratings. It was absolutely awful. We cancelled the remaining reserved stay and found BW. What a refreshing site. Very clean, friendly and professional. BW will be the first accommodations we seek out the next time we travel.

very welcoming place, staff very friendly always smiling, breakfast area always clean and supervised you dont get tired of eating the same thing, as they vary every day and all in house preparation, the rooms super clean, Jose was extremely helpful with all my questions :) highly recommend this place, I will be back for sure!

We flew in for a couple of days. The environment was easy-going and very hospitable. Great staff, extremely nice and helpful people. Would highly recommend! They went above and beyond with accommodations.

The hotel was very clean. Also the staff was very professional and helpful. Location was very handy for my family to do things around town. Me and my family would stay there again when visiting Texas.

If you have to stay somewhere in this area pick this wonderful place. Everyone is so kind and thoughtful and the hotel and rooms are so nice and clean. The pool was perfect. We were very pleased with the breakfast.

Second time staying here with my family. They have recently renovated and its very well designed and clean. All staff from front desk, housekeeping, outside and kitchen were very attentive and friendly. There are lots of places to eat within a short distance. Only 2 exits up there is BJs, Steak and shake, olive garden and more. At this exit there is a Mexican restaurant within walking distance. We love the location. Only 15 minutes drive to grapevine Mills where they have legoland discovery and also an aquarium. About 30 minutes drive from downtown Dallas. We were easily able to drive into see the sixth floor museum. We used the pool which they have made very aesthetically pleasing. You have to go through a gate where they have put trees and shrubbery . It's very well maintained and they also have a large gas grill there that you can make use of. They have a gym which I didn't make use of. Breakfast is served from 0630 to 0930 and they have a good variety of juices and hot and cold food. Parking and WiFi are free. Rooms have fridges and microwaves. I like this hotel for - location - customer service - facilities - price

Greeted with such a warm welcome upon arrival. Great breakfast. Clean rooms. Comfortable beds. My place to stay when visiting family in Lewisville. Close to water parks, mall and restaurants. Clean swimming pool.

Earlier this month we spent a week at this hotel. It was wonderful on every level! The room, pool area, workout space and public lobby and breakfast areas were spotless. The best part was the staff - everyone was incredibly friendly and gracious and helpful, from the front desk staff to the breakfast and housekeeping staff. We felt very welcome and cared for. Breakfast was very good, and the location was very convenient to shops, etc. And, I loved that they have the Wall Street Journal available to guests at the front desk! We'd definitely stay there again, and highly recommend it.

This hotel is really nice, the breakfast is good, the staff was extremely helpful and friendly. I highly recommend this hotel. The rooms had comfortable seating and the beds comfortable. It is close to shopping and some very good restaurants.

From the moment we arrived you find this hotel very clean from the car park to the reception area & the bedrooms. Staff is very friendly & professional & they assist where ever they can. The hotel offers a great clean private outdoor pool with lounging chairs & umbrellas. Been staying here for 4 days & it's always clean & very inviting. The hotel is quite & peaceful. The rooms are spacious & very clean with a tub/shower. The breakfast is included they have a large variety & it's very tasteful. We enjoyed the hotel it's very central to everything we needed, it's also close to too Mexican restaurants (walk-in distance) the local food is awesome. I would recommend this hotel.

We stay one night and the staff was vey helpful. The room was very clean (I'm super picky) and well equipped. The breakfast exceeds our expectation. This is the place to stay! We will use it again for sure!

We've been staying at Best Western's for 30 years all over the country and this property ranks in the top three ever. From the friendly and HELPFUL front desk to the oversized spotless room everything was right on. Highly recommend this BW.

I loved the room and the hospitality of the people who work there. They made our stay pleasant and accommodated our every need. Thank you Enrique for all your help! We definitely recommend this hotel.

I cannot say enough about the superb, clean,nicely decorated place. It is beautiful inside and out. Daily maintained to perfection. I have stayed at higher priced locations that were not as nice as this one. All the Personnel were extremely professional and informative when needed. Even when things were not running smoothly they wrre polite, calm, kind and professional. The entire Staff and place are a definite attribute to the Hospitality industry. The location is good for easy access to I35, close to DFW airport, shopping etc. It is a privilege to speak about how nice this place and the people are to not only myself but all who pass through here as I have witnessed. I especially want to note that the staff was very hepful in getting my juice etc at breakfast ad I walk with a cane. Too, other staff helped locate a trolley for my things and then offered to help get them to the car. I am truly humbled by how nice and accommodating these peopke have been. Great place for all sorts of groups, business and families. Too, all staff seem to be bilingual. Excellent place...

We had a great time at Best Western Plus Lewisville/Coppell. The staff was friendly and accommodating. The rooms were clean and the breakfast was nice. We would definitely come again as a family if the opportunity presents itself.

We live in Texas and used points for a one nighter close to enough to visit family. The room was overall clean, tho we had noted a big white drip on the couch close to the floor level so it may have been missed by the cleaning technician, but we alerted her to its presence. We did not use the pool just too many other activities. The breakfast was typical of the "free breakfast" the meat was what my wife calls little sausages, and the taste was so neutral not sure if it was pork or beef or a combo. I always tip the breakfast attendant, and I respectfully suggest any guest do the same. It is not suggested anywhere in the lodging etiquette book, however it is welcomed by the workers. .

We stayed here for 3 nights for a family trip for multiple families. The front desk went above the norm to make sure all requests were meet. We needed connecting rooms for easy access to a senior citizen and that was granted. I also called the front desk to ask if they knew of a wheel chair rental company and they were nice enough to lend us a chair for the day! The room service hostess was not the best. The days the room was cleaned, many items were not restocked, trash was not picked up, and not enough towels were left behind. Even after calling the front desk for towels for 2 mornings in a row, the room hostess never delivered them. But the excellent customer service of the front desk overshadowed the lack of service of the room hostess. The breakfast is not the best for hot foods. The eggs look like yellow mountains that you chisel apart. Your best bet is to stick with waffles, PBJ sandwiches, fruit, and yogurt. The yogurt is the best part. Many yogurt toppings to choose from.

Of course it is clean and the breakfast is good! The real kicker is the incredibly friendly staff from the desk to cleaning to breakfast! Every single person spoke and smiled and seemed genuinely interested that we were having a good stay! Very impressed and will definitely return!

The staff was incredibly helpful and friendly. We were staying there for client meetings and the GM, Chris, allowed us to come back well after the check out time was passed to let us use the employee facilities to change into more comfortable clothes and work remotely using the hotel wifi. Breakfast was great! The rooms were clean and very recently updated and the facility is centrally located for easy freeway access to downtown, Lewisville and Carrolton. I would definitely stay there again when in the DFW area!

We were heading to a family reunion at Lake Texhoma. This Best Western Plus was excellent. Breakfast was good and allowed us to get on our way in a timely manner. We also enjoyed the pool. The property was easily accessible from Texas 121 Business and I 35E. We would stay here again, if we return to the area.

Best experience, best customer service, and best breakfast! If you are staying in Lewisville stay at the Best Western plus. The room was exceptional, and the breakfast the best. EVERYTHING is wonderful!

We recently stayed at this Best Western for our granddaughter's graduation. I consider myself a hotel snob. I love nice hotels and don't mind paying for them! This was a such a great experience! We actually extended our stay for a day . The bed was so comfortable, breakfast was delicious, room was spacious! Felt like we were at home! We left Best Western to stay at a Sheraton in downtown Dallas for a convention! Paying double what we were paying and I keep telling my husband I'd rather be at the Best Western! The bed's not nearly as comfortable, no refrigerator, no microwave. I could order fruit and coffee for breakfast for $17!! We will definitely be staying at the Best Western whenever we visit!!!

Overall this hotel was very good. The employees were very friendly and welcoming. There was a not a large variety of breakfast choices but was just okay. Would definitely stay there again should I need lodging in that area.

The front desk staff they were excellent the breakfast was excellent the room was extremely clean I like the new upgrades management is excellent room service was great the check in was fast and they always remember my name

Stayed here recently for a few day. I was happy with the stay and thought it was also a good value. Very clean and the staff is so friendly! Will definitely stay here if/when I return! Also breakfast had a good variety!

The Front desk staff was exelent, fast check in and check out and they offer a express check out welcome warm cookies available on the afternoon and 24 hours starbucks coffee also available Breakfast exelent diferent every day Rooms very clean and free bottle of water every day at the rooms. I enjoyed my stay at Best western Plus Lewisville Coppell.

Everyone was so welcoming! Carlos the front office manager went above and beyond! The food was great and the room service was fantastic!!! I will be staying here again the next time I am in the area!!

The interior of the hotel had the appearance of cleanliness, until we checked in our room and while there for 24 hours, we killed 3-4 bugs, ants, spiders. Other than that, my husband and I was very pleased with the front desk customer service.

We were in Lewisville for some medical testing. The staff was extraordinarily helpful, the room was clean and the bed comfortable. My grandson used the fitness center and the pool. The hotel is easy to reach off I35.

The room was large with the nice seating area very clean pretty modern the kitchen area was being remodeled but it was nice the food was typical to best western. The staff was friendly and courteous took care of all our needs

The place was very clean, and bright. The breakfast was good with lots of selections to eat. The gym, and pool was also nice and clean. We enjoyed staying here! The parking lot was well lit with no issues, as all of us were driving old muscle cars and no one messed with any of the cars. Thank you for a great stay!

Stayed here for 4 nights and everything was wonderful...would stay here again!! The breakfast buffet was better than expected. The service staff were very courteous and helpful. The outdoor pool was a nice place to hang out at.

Our telephone line was dead and the room was not cleaned well, there was things left on the floor from previous days and our drinking glasses were dirty and never replaced. Other wise the breakfast crew was really nice and had the area really cleaned. Check in and out was great, there is some remodeling but no noise was heard at night which really helps.

It would have been helpful to know that there were renovations going on when I made my reservations. No access to ice machines on floor 2 while we were there. Construction debris covered walk-ways which from the parking lot which had to be navigated strategically. Reserved 3 rooms for my family who were in town for our son's graduation from UNT. Rooms were nice and clean so that made up for the rest of the hotel looking rough from the renovation.

Renovations were underway and this was not disclosed when my reservation was made. The unsightly appearance from the renovation work was distressing (Front entrance, second floor plastic covering the renovation area). After nine hours of driving a clean room saved the day. The reservation would have been cancelled otherwise. Hotel is in a good location with access to restaurants, mall, entertainment, easy highway access, but I expected better hotel accommodations from Best Western Plus.

Friendly, helpful staff. Clean, spacious rooms. Very good breakfast & coffee. Easy access from I-35E. Location was convenient for my stay since we were visiting with folks in Flower Mound, Highland Village, Carrollton & up in Denton.

Used this hotel for the first time in April of 2018 and I was 100% satisfied with my accommodations. The hotel was neat and clean with a friendly , efficient, and professional staff. I visit the DFW area several times a year for pleasure and will prefer this hotel for future visits.

I stayed in mid April for a couple of days on business. Hotel is under renovation that is almost complete. guests were not being inconvenienced. Hotel decore, cleanliness and appeal is among the best that I have seen, including stays at Garden Inns by Mariot. Staff are pleasant, helpful, and approachable. Breakfast was above average as well. Very good water pressure on second floor.

All of the staff were great! I am a manager at a Best Western in a different state so it is a habit for me to see and notice the little things, and I can honestly say, staff from every department were excellent. Because I have family less than five minutes from this hotel, I will definitely be staying here each time I visit.

we always stay at this hotel, we know the hotel is in a great location and the rooms are always clean and comfortable! The staff goes out of their way to make everything great!! We will continue to stay here every time we are in the Lewisville, coppell area.

Very nice hotel! Convenient location for an event we were going to just down the street. Early check-in was great! Friendly staff and easy reservation and check in experience. Beds were so comfortable that we slept in and missed the breakfast the next morning! I would definitely stay there again!

I highly recommend this hotel! We have stayed here twice with a large family group, and the hotel staff was very happy to accommodate us in every way. The staff is very friendly and helpful. The rooms are very nice and comfortable and the housekeeping staff fully services the rooms each day The full breakfast is great! The breakfast team keeps the breakfast foods hot and fully stocked. The are right there during the breakfast hours to assist in any way. The front desk staff is awesome! They made making reservations easy, greeted us with a smile upon check-in, and wished us well upon our departure. I can't say enough about the whole experience. It was awesome and we look forward to our next visit!

My car broke down in their parking lot and the manager told me no problem that he would not have it towed. It took me four days to come back for it and they were really kind about it. Saved me money!!

All I know is the service rendered to my family was excellent and we would go back to this site again if in the area! Thanks again for the accommodation. .....keep up the good work and please remember it's about the customer which is who keeps you in business, have a great day.

Stayed in lot's of hotels in my lifetime, but they staff at this location make it a place that i will definitely stay again. We went to a concert down the street and this was a perfect location to relax at afterwards. The Hotel Manager Carlos took care of us & it was my pleasure to write this Review. Paul Henderson

Had a great stay at the best western. Didn't get the chance to make it to the breakfast, but everything was well, great customer service. Highly recommended to everyone. The price was reasonable and will definitely will visit again.

I really enjoyed my stay here and the staff was fantastic. I love how they have your last name on a board greeting you upon arrival. This made the experience more personal for me. I loved the frozen yogurt machine they have, along with the yummy toppings they provide.

My wife and I stayed at this Best Western for 3 nights in October. Initially, the most challenging part was getting to the hotel from the Interstate. No fault of the hotel, the Highway exit signage could use some improvement. The room was good sized and the King bed was fairly comfortable. The decor was modest. Typical BW+. The staff was exceptional, however. Friendly and helpful attitudes were the norm throughout our stay.

Wonderful four night stay and the complementary breakfast was great. The lady overseeing the breakfast, Mildred, was attentive, quite accomodating and most pleasant to converse with. I could tell that she took pride in her job. The front desk staff was friendly and welcoming. The room service was good and the beds were comfortable. I would definitely stay again.

The staff were very friendly and helpful. Rooms are immaculate and the complementary breakfast was fantastic! The person in charge of the food, Mildred, was very kind and clearly took pride in her job. Very impressed. Extended stay at no charge all staff were outstanding. What more can I say. Excellence in motion. Thank You.

The room was large, immaculately clean and nice decorated.The front desk staff was very helpful and friendly. The inclusive breakfast was top notch. More like a high end hotel. Love the amenities especially the lighted pedestal makeup mirror in the bathroom. Towels were nice and thick. Every thing in the room worked!

Came to Dallas for a baby shower my daughter book the room for the weekend was really good room great hospitality very clean very organized breakfast. Would definitely recommend this hotel. Very easy to get to off of 35

Overall a very pleasant stay, the hotel staff was very attentive with any needs. Enjoyed the coffee available 24 hours and breakfast was great. Three drawbacks construction out front, toilet seat too low and tub floor uneven making it difficult to stand.

Our Church ministry held an event in the conference room. From the beginning of the initial booking to the day of the event, the staff was very helpful, courteous and so friendly to us and our guest. The manger Carlos was beyond professional with us and answered more than enough questions to help us ensure we had everything we needed to hold the event there. The other staff members Chris and Charlie were equally helpful and courteous. The price is well worth the value you get. We are booking our next 2 events this year with Best Western Plus Lewisville/Coppell

Extremely professional front desk and check in, very clean nice room, and reliable WiFi. For the price it was an extremely good value but you don't feel like you're in a cut rate hotel at all. We have stayed here twice and both times were great.

Light next to the mirror on the left side of the TV did not work. AC machine and heater worked perfect since I'm cold natured. Overall, amazing stay. Would definitely stay again and recommend to a friend!

The hotel was very clean and quiet. The staff were very professional and friendly. It seems that they work together to make sure everything is perfect for their guests. Also, there was a great selection of food for breakfast. Very satisfied.

Very accommodating. Looked for hotel late at night. They had room ready to go w/complimentary breakfast. Hotel was clean. Felt very secure once inside building. Breakfast was well tended too. Checkout was seamless. Even able to honor rewards night w/No prior coordination.

I have stayed here many times and am always impressed with the facility. Rooms are well appointed and still provide actual glassware and coffee mugs. I really appreciate this added nicety when I travel. I look forward to my next opportunity to visit this location.

This is the second year we have stayed at this hotel to celebrate our family Christmas. Once again the staff exceeded our expectations. We will definitely plan for next years get together at this same location.

We were needing an overnight stay while traveling, and chose this hotel for it's location. There was construction right in front of the hotel, but it was still easy to get there. The hotel was even better than expected! Excellent, updated facility with a welcoming staff (Charlie). Room was large and well appointed. It would be perfect if a longer stay was needed. A bonus for us was that it was free! We used BW points. Highest recommendations for this hotel.

Front desk clerks were amazing Finally felt recognized for my rewards level status Breakfast was delicious Room was comfortable My kids loved the idea of front desk issuing out board games I loved the water in decor bottle

This facility is the best Best Western that we have stayed at. We have stayed here before and the entire staff goes out of their way to make you welcome. When we travel to that area next time we will plan on staying at this location.

Great stay, very clean, quiet etc. A little difficult to get to with construction but otherwise ok. Breakfast was good with decent variety. Room was comfortable and quite large etc. Even though room was close to elevator we did not hear anyone coming or going. Overall a good stay.

Many family members traveled from Houston for a funeral in Lewisville and all stayed in the Best Western hotel. All the rooms were great and the breakfast excellent. The shower had had lots of hot water with a good shower head!!

I stayed here due to it be so close to my sister's house for the holidays. The staff is really friendly. I did ask that the drain on the shower be checked since it was draining slowly and there was no improvement so don't know if they did this or not. The blankets on the beds are very thin, so my daughter said she had trouble sleeping since she was so cold.

Our stay at the Best Western was wonderful - from the time I made the reservations, to the addition of a night, to the check-in, re-check-in and check-out. Staff was very friendly and helpful. The room was very clean and well-stocked with amenities. I would recommend this hotel to friends and family. Also, close to some good restaurants.

In my travels I always try and find a Best Western property. They most generally are very well kept, clean, comfortable and affordable. This locations in Lewisville was no exception. The hotel is easily accessible from I-35 with adequate parking. Check in was a breeze and my room was perfect. The hotel staff were very polite and eager to insure my stay was enjoyable. I highly recommend this property.

I can't say enough about how happy we were with our stay! The room was clean and comfortable. Every single staff member was friendly and eager to fulfill any request! The breakfast was wonderful with a lot of choices! We stayed for 6 nights and the breakfast had new choices each morning! I would HIGHLY recommend staying in this beautiful and friendly hotel! :)

I don't make a habit of writing multiple reviews for the same venue but I feel this is the least I can do. Having stayed in the BW Lewisville multiple times for at least a week in a row the last 6 months Carlos and his team never ceased to amaze me! They're always go the extra mile (Texas size!) to make me feel at home. I have spent in hotels across the globe and can safely say this is by far always the best stay ever. A friendly hello when you drop in, always checking on you, clean rooms with smart interiors, very complete hot breakfasts, 24/7 complimentary Starbucks™?, spacious parking, I can go on! But again what makes a hotel a 5 star experience is the people! You guys are amazing and again, being a frequent traveler I would normally not say this, though it may sound cliche as in 'there's no place like home' but you guys make it for me the closest as it can get so in this rare case I would say: I look forward staying in your hotel again, anytime!! Kudos and 6 stars from me ?? ?? ???????? Thanks again, Pim from Amsterdam ????

Staff was extremely inviting and friendly, they went above and beyond the call of duty to make my first stay in TX comfortable. The room was clean and nicely furnished, very comfortable. 10/10 would stay again!

The hotel was a very good BW Plus hotel. The staff was courteous and friendly. The facilities were in good condition and the room was clean and comfortable. Except for low water pressure in the shower, the stay was enjoyable.

I stayed at this hotel for 2 plus weeks. Within 2 days, every employee called me by name (not even sure how they knew that). The rooms are clean, the beds are comfortable and the amenities in the bathroom were just what I needed. Also the fridge in the room actually worked correctly (for some reason most don't ??). And even after that long of a stay, I didn't have a single complaint. The staff is what makes the difference at this hotel. The only thing I could compare it to is how they treat you at an expensive resort in another country. I have stayed at 4 and 5 star hotels that could learn a lot this hotel and their staff. Their attentiveness and concern and friendliness truly set the bar very high for future hotel stays. I will certainly plan to stay here again. My only TINY recommendation would be to have sliced fruit available with breakfast. The breakfast is VERY good with plenty of options but just adding that would be awesome :)

A nice clean hotel with friendly and helpful staff. Breakfast was great. The room was clean and comfortable with added amenities such as free purified water and lotion. I found the hotel staff to be helpful and friendly.

Easy access from the freeway. Very comfortable and clean hotel. Found all of the hotel staff to be very helpful and courteous. Great sleep! Would stay here again. Plenty of room in the king suite. Fairly standard breakfast.

We had a fantastic stay... the room was very clean and the bed was very comfortable... staff was very pleasant and helpful and the food was delicious.... Keep up the great job Best Western we will stay here again when we are in the area...

Hotel Staff, front desk - to - cleaning crew...ALL friendly & welcoming. Good breakfast. Clean facility, rooms are great! Highly recommend this place. Convenient location... Food, Airport , Shopping, all nearby.

Group enjoyed the same hotel two years in a row. Will do it next year if near our destination activity. Staff is the best! The breakfast is hot and varies day to day to be pleasing to all. It would be hard to beat for the rate paid for a group. Free parking, close to lots of restaurants and shopping center.

In town to volunteer with Operation Christmas Child and enjoyed our stay at Best Western. Convenient location, clean rooms, great breakfast, and facilities were very nice. Highly recommend and will stay with them again....

Friendly staff, clean rooms, great breakfast. I felt very welcome the whole time I was there. Staff was very familiar with Best western policies, and helped me with my rewards points. Good food options in the area, and comfy bed.

Best Western Plus in Lewisville Coppell was outstanding during Thanksgiving weekend. It was close to many shopping areas and family. The staff was friendly and the hotel was spotless. We had a great stay.

Great stay. Good location for our needs. Tasty breakfast. Felt personally welcomed. We enjoyed the overall appearance and updating of the facility. Parking our vehicle worked for us. We felt safe entering after dark.

Easy access on and off Major highway and shopping center. Comfortable beds and pillows. Excellent Staff excel in making you feel comfortable and at home on arrival and balance of stay.. Breakfast is above average. Attendant to assist you @ Breakfast and start your day off in a positive way. If you need an overnight stay this hotel is the one for you to consider.

1. Construction in area hindered easy access. 2. Much disturbance by teenagers running up & down the halls from the 2nd. & 3rd floor, doors slamming and no supervision. 3. Room was comfortable but the bed mattress slumped to the middle hindering a good night of rest. Dissatisfaction with room was discussed with manager at time of departure. Not a good impression for our first time using Best Western.

Stayed here for a second time, previously stayed in 2014. Will definitely stay again if ever in the US. Super friendly and helpful staff. Very clean, comfortable and quiet rooms. Convenient location close to I35 and DFW. Extremely reasonable rates! Couldn't fault this property at all! Hope to see y'all again soon!

Very nice facility but the staff ruined my entire visit. I will never visit again. The room was amazing I must say but the staff wasn't very welcoming at all. One of my worse experiences while staying at a hotel ever.

Even though it was a challenge to get in and out of the property due to street construction right in front, there was no extra noise or mess once I made it in the parking area and in the hotel itself. The staff are friendly and knowledgeable and the plantings and sitting areas scattered about the grounds were lovely and relaxing. Thought and care must go into this landscaping to be a bit of a oasis in the city.

We stayed at this hotel for a personal trip and found it to be super clean from the lobby to the room. Even the lobby restroom was clean! We drank clean tasting tap water (true) and loved the Starbucks amenities. I personally appreciate a CLEAN remote. Additionally, the staff was super friendly, and allowed us to use the business center a few hours after we checked out, and while we waited for our flight. We will definitely stay here again.

Best breakfast in DFW! This is a “green” hotel, and the breakfast buffet items are made from fresh ingredients. Guacamole salsa, breakfast tacos, fresh cranberry juice, and yogurt were favorites. Plus an abundant variety of eggs, sausage, yogurt, granola, 3 oatmeals, cereals, Starbucks coffees, teas, breads, “homemade” waffles, and more. The hotel is newly redecorated in a modern theme; rooms are clean, and beds are comfortable. Good value!

Charlie at the front desk was awesome. The hotel was great too, but Charlie was sincerely friendly and wonderful to work with. He truly elevated the hotel in our eyes from "great" to "outstanding". The room was nice and clean (and best of all, quiet!), and the food at breakfast was better than most hotels. I've stayed at other hotels that were twice as much and the service was half as good. So we honestly felt like we got much more than our money's worth here. Obviously, we would not hesitate to stay here again, and would happily recommend this hotel to others.

Our 2 day stay here was delightful. Room was clean and pleasant. Bed was comfortable and quiet over night. Breakfast has a varied menu and delicious. Wall St Journal availabke at the desk. This was one of our best Best Western stay

People are nice, the rooms are clean, it is well situated. However, for all the good stuff, the one thing that has a drawback is the food. The yogurt was in a machine, rather than individually packaged. You had no idea what you were eating. But there was a big selection. The eggs were scrambled so you didn't know whether they were from a hen or a refrigerated, pasteurized entity.

We stayed at the hotel for 12 nights on a sporting trip, room was very spacious and comfortable, breakfast was good with lots of variety and as much coffee as you like 24/7 staff were very helpful big thank you to Carlos hotel manager who could not help us enough, 2 miles to the train station into Dallas on the Dart green line, nice pool, and local bar & restaurant 5 min walk

Perfect location for our vacation visit to family. Wonderful breakfast buffet each day. Made use of the pool. Very roomy, comfortable rooms and a bottle of purified water each day. Very nice. Staff was very helpful and even loaned us an umbrella on an especially rainy evening.

very clean,very comfortable, great breakfast, great staff , mrs Charlene supplied transportration to and from service school ,great big rooms that were spacious, one of the best best westerns if stayed at, what a great place to stay .

The staff here was amazing and the breakfast was one of the best out of the many best westerns I have stayed at. The rooms were spacious and contained a few extra details that you would normally find at high-end resorts!

Very clean, modern, neat and welcoming. Beautiful aesthetic inside and outside. I am a platinum member, but was not acknowledged upon check-in. Friendly staff. A definite re-do if ever in that area. Excellent Breakfast, well attended to by staff members. PLEASE PROVIDE HAND SANITIZER, observed guest who needed to have it readily available at the breakfast bar. Great Stay!

Clean, comfortable, friendly staff. Great North DFW location with easy access to Frisco, Denton areas. Fitneess room was nice - logged up quite a few miles on the recumbent bike machine. Overall, a satisfying experience.

Hotel staff greeted us like we where coming home... rooms new.. beds comfortable... filtered water and water glasses waiting in room.. breakfast fabulous with Starbucks coffee.. I didn't want to leave...:)

This is a great place to stay when we go to TX to visit relatives. Clean rooms, good breakfast and courteous staff. We stay here every time. It is a convenient location and easy to check in and check out.

Clean, affordable, convenient location, good hot breakfast and great bed to get a much needed sleep. Closest hotel to the recreations fields for club soccer and close to restaurants and shopping centers.

Air conditioner needs huge improvement! Tiny pillows on the bed, but one full size in a drawer if you look for it. Couch was worn out and sagging,TV placement only good if you watch from the bed and there was no guide available plus HBO you had to pay for. We won't be back for sure.

We had 2 rooms and stayed 2 nights at this Best Western in Lewisville. It was clean, staff was helpful and location was great as it is right off of the interstate. The only thing I might mention was the breakfast; we weren't impressed. It was crowded and you had to make your eggs or your waffle in the waffle irons. (yes, including the eggs). This procedure really took a lot of time as people had to make their eggs in the waffle iron one by one. Coffee in the room was fine but there was only 1 regular and 2 decaf. Had to ask the 2nd day for more regular coffee. Also, they must be remodeling somewhere as the parking spaces on one side of the hotel were taken up with storage pods. Huge ones. I did like the hotel and will use it again, just a few little glitches.

We enjoyed our stay. Room was clean and comfortable. Easy on and off interstate. Very good breakfast. Plus there is an El Fenix Mexican restaurant in walking distance. And a Chilis. We would be happy to stay here again. Thank you to the staff.