Best Western Plus Hotel Lewisville Coppell,  Lewisville

5.0/5  - basé sur 819 notations.
330 E Corporate Drive, 75067-6606, Lewisville, United States - visualizzare mappa
+1 972 459 5300 +1 972 459 0660

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  • Piscina all'aperto
    Piscina all'aperto
  • Parcheggio gratuito
    Parcheggio gratuito
  • Ricevimento 24 ore su 24
    Ricevimento 24 ore su 24
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Benvenuto al Best Western Plus Lewisville Coppell, vincitore del 2017 Certificate of Excellence di TripAdvisor®!Questo hotel ristrutturato di recente di Lewisville, Texas, vincitore nel 2016 del premio Champion Award per l'eccellenza nel servizio clienti e l'alta qualità del design, offre un comodo accesso alla vivace area suburbana di Dallas, che comprende Coppell, Carrollton, Flower Mound, Grapevine, Denton, Arlington e Fort Worth. Ci troviamo in posizione favorevole rispetto all'aeroporto di Dallas-Fort Worth (DFW), che dista soli tredici chilometri circa. Nelle vicinanze troverai anche le aziende più importanti della zona, tra cui la JP Morgan Chase® e la Orthofix®, nonché i locali centri sportivi per gare giovanili. Numerosi ottimi ristoranti si trovano nel raggio di poco più di un chilometro dall'hotel. Goditi lo shopping nel centro commerciale Vista Ridge Mall, il Grapevine Mills a pochi minuti di auto, la stazione ferroviaria Dart all'uscita dell'Interstate 35 direzione est, con accesso diretto al Dallas-Ft. Worth Metroplex, e lo splendido lago Lewisville, con le sue numerose attività ricreative. Il Best Western Plus Lewisville Coppell dispone di 64 camere di grandi dimensioni, tutte dotate di un letto king size, due letti queen size o due letti matrimoniali, materasso imbottito di prima qualità Serta® serie Cheshire, tre strati di lenzuola, morbidi cuscini, area soggiorno, tavolino da caffè, ampia scrivania, accesso wireless a Internet ad alta velocità gratuito, TV ad alta definizione da 42 pollici con canali via cavo/satellite, HBO®, lettore DVD in ogni camera, impianto di riscaldamento/aria condizionata a controllo autonomo, zona cucina con microonde, frigorifero e macchina per il caffè da una tazza, articoli da toeletta Aroma Botanicals gratuiti. Serviamo una colazione completa all'americana a buffet gratuita con piatti diversi ogni giorno, incluse alternative senza glutine. I servizi aggiuntivi proposti dal Best Western Plus Lewisville Coppell includono classificazione AAA a 3 diamanti, aree interne completamente non fumatori, business center disponibile 24 ore su 24, attrezzature fitness all'avanguardia, piscina all'aperto con sala e tavolini, hall con splendide decorazioni ed entrata coperta, oltre a un'area meeting in grado di ospitare fino a 40 partecipanti.

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Affari Affari 244
Business Business 188
Da solo Da solo 49
Di coppia Di coppia 64
In coppia In coppia 121
In famiglia In famiglia 316
Viaggio con amici Viaggio con amici 58
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Best Western Plus Lewisville Coppell,Lewisville
  • 3
    « Renovations should have been disclosed... »

    It would have been helpful to know that there were renovations going on when I made my reservations. No access to ice machines on floor 2 while we were there. Construction debris covered walk-ways which from the parking lot which had to be navigated strategically. Reserved 3 rooms for my family who were in town for our son's graduation from UNT. Rooms were nice and clean so that made up for the rest of the hotel looking rough from the renovation.

    3
    « Not What I Expected »

    Renovations were underway and this was not disclosed when my reservation was made. The unsightly appearance from the renovation work was distressing (Front entrance, second floor plastic covering the renovation area). After nine hours of driving a clean room saved the day. The reservation would have been cancelled otherwise. Hotel is in a good location with access to restaurants, mall, entertainment, easy highway access, but I expected better hotel accommodations from Best Western Plus.

    5
    « Always enjoyed staying here »

    Friendly, helpful staff. Clean, spacious rooms. Very good breakfast & coffee. Easy access from I-35E. Location was convenient for my stay since we were visiting with folks in Flower Mound, Highland Village, Carrollton & up in Denton.

    5
    « Very please with Best Western in Lewisville »

    Used this hotel for the first time in April of 2018 and I was 100% satisfied with my accommodations. The hotel was neat and clean with a friendly , efficient, and professional staff. I visit the DFW area several times a year for pleasure and will prefer this hotel for future visits.

    4
    « Great Stay! »

    I stayed in mid April for a couple of days on business. Hotel is under renovation that is almost complete. guests were not being inconvenienced. Hotel decore, cleanliness and appeal is among the best that I have seen, including stays at Garden Inns by Mariot. Staff are pleasant, helpful, and approachable. Breakfast was above average as well. Very good water pressure on second floor.

    5
    « Best stay ever! »

    All of the staff were great! I am a manager at a Best Western in a different state so it is a habit for me to see and notice the little things, and I can honestly say, staff from every department were excellent. Because I have family less than five minutes from this hotel, I will definitely be staying here each time I visit.

    5
    « quick stay »

    we always stay at this hotel, we know the hotel is in a great location and the rooms are always clean and comfortable! The staff goes out of their way to make everything great!! We will continue to stay here every time we are in the Lewisville, coppell area.

    5
    « Sister weekend getaway! »

    Very nice hotel! Convenient location for an event we were going to just down the street. Early check-in was great! Friendly staff and easy reservation and check in experience. Beds were so comfortable that we slept in and missed the breakfast the next morning! I would definitely stay there again!

    5
    « Excellent hotel »

    I highly recommend this hotel! We have stayed here twice with a large family group, and the hotel staff was very happy to accommodate us in every way. The staff is very friendly and helpful. The rooms are very nice and comfortable and the housekeeping staff fully services the rooms each day The full breakfast is great! The breakfast team keeps the breakfast foods hot and fully stocked. The are right there during the breakfast hours to assist in any way. The front desk staff is awesome! They made making reservations easy, greeted us with a smile upon check-in, and wished us well upon our departure. I can't say enough about the whole experience. It was awesome and we look forward to our next visit!

    5
    « Broken down car »

    My car broke down in their parking lot and the manager told me no problem that he would not have it towed. It took me four days to come back for it and they were really kind about it. Saved me money!!

  • 5
    « Rating »

    All I know is the service rendered to my family was excellent and we would go back to this site again if in the area! Thanks again for the accommodation. .....keep up the good work and please remember it's about the customer which is who keeps you in business, have a great day.

    5
    « Carlos is the Man at this Hotel,,,! »

    Stayed in lot's of hotels in my lifetime, but they staff at this location make it a place that i will definitely stay again. We went to a concert down the street and this was a perfect location to relax at afterwards. The Hotel Manager Carlos took care of us & it was my pleasure to write this Review. Paul Henderson

    5
    « Great place to stay. »

    Had a great stay at the best western. Didn't get the chance to make it to the breakfast, but everything was well, great customer service. Highly recommended to everyone. The price was reasonable and will definitely will visit again.

    4
    « Nice Stay »

    I really enjoyed my stay here and the staff was fantastic. I love how they have your last name on a board greeting you upon arrival. This made the experience more personal for me. I loved the frozen yogurt machine they have, along with the yummy toppings they provide.

    5
    « Good Stay - Great Staff »

    My wife and I stayed at this Best Western for 3 nights in October. Initially, the most challenging part was getting to the hotel from the Interstate. No fault of the hotel, the Highway exit signage could use some improvement. The room was good sized and the King bed was fairly comfortable. The decor was modest. Typical BW+. The staff was exceptional, however. Friendly and helpful attitudes were the norm throughout our stay.

    5
    « Great Stay! »

    Wonderful four night stay and the complementary breakfast was great. The lady overseeing the breakfast, Mildred, was attentive, quite accomodating and most pleasant to converse with. I could tell that she took pride in her job. The front desk staff was friendly and welcoming. The room service was good and the beds were comfortable. I would definitely stay again.

    5
    « One Night Stay »

    The staff were very friendly and helpful. Rooms are immaculate and the complementary breakfast was fantastic! The person in charge of the food, Mildred, was very kind and clearly took pride in her job. Very impressed. Extended stay at no charge all staff were outstanding. What more can I say. Excellence in motion. Thank You.

    5
    « From the first moment the front desk staff were engaging. It feels like be in invited into a home. »

    The room was large, immaculately clean and nice decorated.The front desk staff was very helpful and friendly. The inclusive breakfast was top notch. More like a high end hotel. Love the amenities especially the lighted pedestal makeup mirror in the bathroom. Towels were nice and thick. Every thing in the room worked!

    5
    « Great Hotel »

    Came to Dallas for a baby shower my daughter book the room for the weekend was really good room great hospitality very clean very organized breakfast. Would definitely recommend this hotel. Very easy to get to off of 35

    5
    « Visit family »

    Overall a very pleasant stay, the hotel staff was very attentive with any needs. Enjoyed the coffee available 24 hours and breakfast was great. Three drawbacks construction out front, toilet seat too low and tub floor uneven making it difficult to stand.

  • 5
    « Great Service »

    Our Church ministry held an event in the conference room. From the beginning of the initial booking to the day of the event, the staff was very helpful, courteous and so friendly to us and our guest. The manger Carlos was beyond professional with us and answered more than enough questions to help us ensure we had everything we needed to hold the event there. The other staff members Chris and Charlie were equally helpful and courteous. The price is well worth the value you get. We are booking our next 2 events this year with Best Western Plus Lewisville/Coppell

    5
    « Excellent value »

    Extremely professional front desk and check in, very clean nice room, and reliable WiFi. For the price it was an extremely good value but you don't feel like you're in a cut rate hotel at all. We have stayed here twice and both times were great.

    4
    « Great Hotel »

    Light next to the mirror on the left side of the TV did not work. AC machine and heater worked perfect since I'm cold natured. Overall, amazing stay. Would definitely stay again and recommend to a friend!

    5
    « Great hotel and staff »

    The hotel was very clean and quiet. The staff were very professional and friendly. It seems that they work together to make sure everything is perfect for their guests. Also, there was a great selection of food for breakfast. Very satisfied.

    4
    « Last minute visit. »

    Very accommodating. Looked for hotel late at night. They had room ready to go w/complimentary breakfast. Hotel was clean. Felt very secure once inside building. Breakfast was well tended too. Checkout was seamless. Even able to honor rewards night w/No prior coordination.

    5
    « My Favorite Best Western »

    I have stayed here many times and am always impressed with the facility. Rooms are well appointed and still provide actual glassware and coffee mugs. I really appreciate this added nicety when I travel. I look forward to my next opportunity to visit this location.

    5
    « Wonderful stay...again. »

    This is the second year we have stayed at this hotel to celebrate our family Christmas. Once again the staff exceeded our expectations. We will definitely plan for next years get together at this same location.

    5
    « Excellent! »

    We were needing an overnight stay while traveling, and chose this hotel for it's location. There was construction right in front of the hotel, but it was still easy to get there. The hotel was even better than expected! Excellent, updated facility with a welcoming staff (Charlie). Room was large and well appointed. It would be perfect if a longer stay was needed. A bonus for us was that it was free! We used BW points. Highest recommendations for this hotel.

    5
    « Great hospitality »

    Front desk clerks were amazing Finally felt recognized for my rewards level status Breakfast was delicious Room was comfortable My kids loved the idea of front desk issuing out board games I loved the water in decor bottle

    5
    « Pleaserable stay »

    This facility is the best Best Western that we have stayed at. We have stayed here before and the entire staff goes out of their way to make you welcome. When we travel to that area next time we will plan on staying at this location.

  • 5
    « BW+ Lewisville »

    Great stay, very clean, quiet etc. A little difficult to get to with construction but otherwise ok. Breakfast was good with decent variety. Room was comfortable and quite large etc. Even though room was close to elevator we did not hear anyone coming or going. Overall a good stay.

    5
    « Funeral Stay »

    Many family members traveled from Houston for a funeral in Lewisville and all stayed in the Best Western hotel. All the rooms were great and the breakfast excellent. The shower had had lots of hot water with a good shower head!!

    3
    « Okay place to stay »

    I stayed here due to it be so close to my sister's house for the holidays. The staff is really friendly. I did ask that the drain on the shower be checked since it was draining slowly and there was no improvement so don't know if they did this or not. The blankets on the beds are very thin, so my daughter said she had trouble sleeping since she was so cold.

    5
    « Christmas weekend stay »

    Our stay at the Best Western was wonderful - from the time I made the reservations, to the addition of a night, to the check-in, re-check-in and check-out. Staff was very friendly and helpful. The room was very clean and well-stocked with amenities. I would recommend this hotel to friends and family. Also, close to some good restaurants.

    5
    « Top Notch »

    In my travels I always try and find a Best Western property. They most generally are very well kept, clean, comfortable and affordable. This locations in Lewisville was no exception. The hotel is easily accessible from I-35 with adequate parking. Check in was a breeze and my room was perfect. The hotel staff were very polite and eager to insure my stay was enjoyable. I highly recommend this property.

    5
    « SUPERIOR ROOMS AND PEOPLE! »

    I can't say enough about how happy we were with our stay! The room was clean and comfortable. Every single staff member was friendly and eager to fulfill any request! The breakfast was wonderful with a lot of choices! We stayed for 6 nights and the breakfast had new choices each morning! I would HIGHLY recommend staying in this beautiful and friendly hotel! :)

    5
    « Impossible to beat this! »

    I don't make a habit of writing multiple reviews for the same venue but I feel this is the least I can do. Having stayed in the BW Lewisville multiple times for at least a week in a row the last 6 months Carlos and his team never ceased to amaze me! They're always go the extra mile (Texas size!) to make me feel at home. I have spent in hotels across the globe and can safely say this is by far always the best stay ever. A friendly hello when you drop in, always checking on you, clean rooms with smart interiors, very complete hot breakfasts, 24/7 complimentary Starbucks??, spacious parking, I can go on! But again what makes a hotel a 5 star experience is the people! You guys are amazing and again, being a frequent traveler I would normally not say this, though it may sound cliche as in 'there's no place like home' but you guys make it for me the closest as it can get so in this rare case I would say: I look forward staying in your hotel again, anytime!! Kudos and 6 stars from me ?? ?? ???????? Thanks again, Pim from Amsterdam ????

    5
    « Excellent stay! »

    Staff was extremely inviting and friendly, they went above and beyond the call of duty to make my first stay in TX comfortable. The room was clean and nicely furnished, very comfortable. 10/10 would stay again!

    4
    « Pleasant Stay »

    The hotel was a very good BW Plus hotel. The staff was courteous and friendly. The facilities were in good condition and the room was clean and comfortable. Except for low water pressure in the shower, the stay was enjoyable.

    5
    « Two week stay »

    I stayed at this hotel for 2 plus weeks. Within 2 days, every employee called me by name (not even sure how they knew that). The rooms are clean, the beds are comfortable and the amenities in the bathroom were just what I needed. Also the fridge in the room actually worked correctly (for some reason most don't ??). And even after that long of a stay, I didn't have a single complaint. The staff is what makes the difference at this hotel. The only thing I could compare it to is how they treat you at an expensive resort in another country. I have stayed at 4 and 5 star hotels that could learn a lot this hotel and their staff. Their attentiveness and concern and friendliness truly set the bar very high for future hotel stays. I will certainly plan to stay here again. My only TINY recommendation would be to have sliced fruit available with breakfast. The breakfast is VERY good with plenty of options but just adding that would be awesome :)

  • 5
    « A+ Lodging »

    A nice clean hotel with friendly and helpful staff. Breakfast was great. The room was clean and comfortable with added amenities such as free purified water and lotion. I found the hotel staff to be helpful and friendly.

    5
    « Texas Overnight »

    Easy access from the freeway. Very comfortable and clean hotel. Found all of the hotel staff to be very helpful and courteous. Great sleep! Would stay here again. Plenty of room in the king suite. Fairly standard breakfast.

    5
    « Excellent stay and very comfortable bed !!! »

    We had a fantastic stay... the room was very clean and the bed was very comfortable... staff was very pleasant and helpful and the food was delicious.... Keep up the great job Best Western we will stay here again when we are in the area...

    4
    « VERY Pleased »

    Hotel Staff, front desk - to - cleaning crew...ALL friendly & welcoming. Good breakfast. Clean facility, rooms are great! Highly recommend this place. Convenient location... Food, Airport , Shopping, all nearby.

    5
    « Great Mid-range Hotel »

    Group enjoyed the same hotel two years in a row. Will do it next year if near our destination activity. Staff is the best! The breakfast is hot and varies day to day to be pleasing to all. It would be hard to beat for the rate paid for a group. Free parking, close to lots of restaurants and shopping center.

    5
    « Operation Christmas Child »

    In town to volunteer with Operation Christmas Child and enjoyed our stay at Best Western. Convenient location, clean rooms, great breakfast, and facilities were very nice. Highly recommend and will stay with them again....

    5
    « Great business visit »

    Friendly staff, clean rooms, great breakfast. I felt very welcome the whole time I was there. Staff was very familiar with Best western policies, and helped me with my rewards points. Good food options in the area, and comfy bed.

    5
    « Great Stay »

    Best Western Plus in Lewisville Coppell was outstanding during Thanksgiving weekend. It was close to many shopping areas and family. The staff was friendly and the hotel was spotless. We had a great stay.

    5
    « Thanksgiving 2017 »

    Great stay. Good location for our needs. Tasty breakfast. Felt personally welcomed. We enjoyed the overall appearance and updating of the facility. Parking our vehicle worked for us. We felt safe entering after dark.

    5
    « Family »

    Easy access on and off Major highway and shopping center. Comfortable beds and pillows. Excellent Staff excel in making you feel comfortable and at home on arrival and balance of stay.. Breakfast is above average. Attendant to assist you @ Breakfast and start your day off in a positive way. If you need an overnight stay this hotel is the one for you to consider.

  • 3
    « first time visitor »

    1. Construction in area hindered easy access. 2. Much disturbance by teenagers running up & down the halls from the 2nd. & 3rd floor, doors slamming and no supervision. 3. Room was comfortable but the bed mattress slumped to the middle hindering a good night of rest. Dissatisfaction with room was discussed with manager at time of departure. Not a good impression for our first time using Best Western.

    5
    « Awesome! »

    Stayed here for a second time, previously stayed in 2014. Will definitely stay again if ever in the US. Super friendly and helpful staff. Very clean, comfortable and quiet rooms. Convenient location close to I35 and DFW. Extremely reasonable rates! Couldn't fault this property at all! Hope to see y'all again soon!

    1
    « Staff was very unprofessional »

    Very nice facility but the staff ruined my entire visit. I will never visit again. The room was amazing I must say but the staff wasn't very welcoming at all. One of my worse experiences while staying at a hotel ever.

    5
    « Relaxing Property »

    Even though it was a challenge to get in and out of the property due to street construction right in front, there was no extra noise or mess once I made it in the parking area and in the hotel itself. The staff are friendly and knowledgeable and the plantings and sitting areas scattered about the grounds were lovely and relaxing. Thought and care must go into this landscaping to be a bit of a oasis in the city.

    5
    « CLEAN! Friendly and Accommodating. »

    We stayed at this hotel for a personal trip and found it to be super clean from the lobby to the room. Even the lobby restroom was clean! We drank clean tasting tap water (true) and loved the Starbucks amenities. I personally appreciate a CLEAN remote. Additionally, the staff was super friendly, and allowed us to use the business center a few hours after we checked out, and while we waited for our flight. We will definitely stay here again.

    4
    « Great Experience! »

    Best breakfast in DFW! This is a ?green? hotel, and the breakfast buffet items are made from fresh ingredients. Guacamole salsa, breakfast tacos, fresh cranberry juice, and yogurt were favorites. Plus an abundant variety of eggs, sausage, yogurt, granola, 3 oatmeals, cereals, Starbucks coffees, teas, breads, ?homemade? waffles, and more. The hotel is newly redecorated in a modern theme; rooms are clean, and beds are comfortable. Good value!

    5
    « Great hotel »

    Charlie at the front desk was awesome. The hotel was great too, but Charlie was sincerely friendly and wonderful to work with. He truly elevated the hotel in our eyes from "great" to "outstanding". The room was nice and clean (and best of all, quiet!), and the food at breakfast was better than most hotels. I've stayed at other hotels that were twice as much and the service was half as good. So we honestly felt like we got much more than our money's worth here. Obviously, we would not hesitate to stay here again, and would happily recommend this hotel to others.

    5
    « Great place to stay »

    Our 2 day stay here was delightful. Room was clean and pleasant. Bed was comfortable and quiet over night. Breakfast has a varied menu and delicious. Wall St Journal availabke at the desk. This was one of our best Best Western stay

    4
    « Almost 5 start »

    People are nice, the rooms are clean, it is well situated. However, for all the good stuff, the one thing that has a drawback is the food. The yogurt was in a machine, rather than individually packaged. You had no idea what you were eating. But there was a big selection. The eggs were scrambled so you didn't know whether they were from a hen or a refrigerated, pasteurized entity.

    5
    « Great Hotel & Staff »

    We stayed at the hotel for 12 nights on a sporting trip, room was very spacious and comfortable, breakfast was good with lots of variety and as much coffee as you like 24/7 staff were very helpful big thank you to Carlos hotel manager who could not help us enough, 2 miles to the train station into Dallas on the Dart green line, nice pool, and local bar & restaurant 5 min walk

  • 5
    « Great Hotel with great amenities »

    Perfect location for our vacation visit to family. Wonderful breakfast buffet each day. Made use of the pool. Very roomy, comfortable rooms and a bottle of purified water each day. Very nice. Staff was very helpful and even loaned us an umbrella on an especially rainy evening.

    5
    « '' service school '' »

    very clean,very comfortable, great breakfast, great staff , mrs Charlene supplied transportration to and from service school ,great big rooms that were spacious, one of the best best westerns if stayed at, what a great place to stay .

    5
    « Long weekend »

    The staff here was amazing and the breakfast was one of the best out of the many best westerns I have stayed at. The rooms were spacious and contained a few extra details that you would normally find at high-end resorts!

    4
    « Lewis family wedding in Lewisville Texas »

    Very clean, modern, neat and welcoming. Beautiful aesthetic inside and outside. I am a platinum member, but was not acknowledged upon check-in. Friendly staff. A definite re-do if ever in that area. Excellent Breakfast, well attended to by staff members. PLEASE PROVIDE HAND SANITIZER, observed guest who needed to have it readily available at the breakfast bar. Great Stay!

    5
    « nice place to stay »

    Clean, comfortable, friendly staff. Great North DFW location with easy access to Frisco, Denton areas. Fitneess room was nice - logged up quite a few miles on the recumbent bike machine. Overall, a satisfying experience.

    5
    « Wow !!! Hotel or Home »

    Hotel staff greeted us like we where coming home... rooms new.. beds comfortable... filtered water and water glasses waiting in room.. breakfast fabulous with Starbucks coffee.. I didn't want to leave...:)

    5
    « Convenient location »

    This is a great place to stay when we go to TX to visit relatives. Clean rooms, good breakfast and courteous staff. We stay here every time. It is a convenient location and easy to check in and check out.

    4
    « quality bed »

    Clean, affordable, convenient location, good hot breakfast and great bed to get a much needed sleep. Closest hotel to the recreations fields for club soccer and close to restaurants and shopping centers.

    2
    « Should have stuck with Premiere! »

    Air conditioner needs huge improvement! Tiny pillows on the bed, but one full size in a drawer if you look for it. Couch was worn out and sagging,TV placement only good if you watch from the bed and there was no guide available plus HBO you had to pay for. We won't be back for sure.

    3
    « Nice Best Western in Good Location »

    We had 2 rooms and stayed 2 nights at this Best Western in Lewisville. It was clean, staff was helpful and location was great as it is right off of the interstate. The only thing I might mention was the breakfast; we weren't impressed. It was crowded and you had to make your eggs or your waffle in the waffle irons. (yes, including the eggs). This procedure really took a lot of time as people had to make their eggs in the waffle iron one by one. Coffee in the room was fine but there was only 1 regular and 2 decaf. Had to ask the 2nd day for more regular coffee. Also, they must be remodeling somewhere as the parking spaces on one side of the hotel were taken up with storage pods. Huge ones. I did like the hotel and will use it again, just a few little glitches.

  • 5
    « Would return »

    We enjoyed our stay. Room was clean and comfortable. Easy on and off interstate. Very good breakfast. Plus there is an El Fenix Mexican restaurant in walking distance. And a Chilis. We would be happy to stay here again. Thank you to the staff.

    5
    « A great stay »

    I just enjoyed an amazing stay! The hotel and room were spotless. The management was outstanding (especially Carlos). The breakfast was amazing. The only bad thing is that I only stayed there one night. i will be back in the area on regular basis to visit family and without any hesitation this is where I will be staying!

    5
    « Great Stay »

    Desk personnel friendly and efficient. Room was spacious and comfortable. Very nice complimentary breakfast. Room was clean and well maintained. When visiting relatives in Flower Mound I intend to book this hotel in the future.

    5
    « STAY HERE »

    The convenience of their location to my plant is excellent. The Staff was extremely friendly and very professional. The breakfast food is better than most locations I've stayed within the BW chain. Will definitely return and probably stay here for all my DFW stays.

    5
    « Excellent place to stay!! »

    I highly suggest this hotel! Rooms are large, and extremely clean. Staff is super nice, from the moment we walked in the door everyone was so friendly. Hotel was quiet, TV was nice. We will definitely return to this hotel and suggest to many of friends and family to book here.

    5
    « Great place to come back to again and again »

    I have been returning to this hotel for years and everyone knows me as a friend. The price is in my budget and the location is near my relatives. We have held reunions here and they treat us like family.

    4
    « Clean, it's a good average Hotel »

    I went with my family, we needed to stay for one night close to Dallas and Fort Worth. It's a small average hotel but it was clean and the front desk personnel very nice. Breakfast was good. Everything worked properly.

    5
    « Best hotel to choose in the area! »

    I have been a frequent guest here for almost two years now. Carlos, Rebecca, and the entire team will make sure that your stay is perfect. Rooms are always clean, you have a fridge in every room, great TV, work station, shower with great water pressure, all that you need for a great stay. I had eight rooms this week for a business meeting and each guest enjoyed their stay and the front desk staff made sure everything went smoothly. The other recent plus is that the construction on 35E has completed and shifted south so getting in and out is much easier. Lots of restaurants within a short distance. Book with confidence!

    5
    « Very nice visit »

    Everything at this hotel was accommodating. Rooms are clean. Breakfast was good. The staff are very friendly. We will definitely stay here again. We are Rewards members and will visit more Best Western hotels in the future.

    3
    « Why the Plus? »

    Not sure why this is called a Best Western Plus because not a Plus at all. We had a late check in and the man at the front desk was efficient and apologetic when he told us the elevator was out of order so we would need to take the stairs. The room was very dated but at least it was clean. Breakfast was the standard usual fare at these two and three star places so no unexpected surprises there! Sheets were a bit rough but beds were okay. An average place to stay for a quick night's stay but wouldn't recommend for any longer then that.

  • 3
    « Doesn't live up to it's rating. »

    We spent 4 nights in this hotel. We arrived late in the evening and my first impression was the smell. It had a weird smell to the hotel. While it looks like the hotel has been updated i still felt a little like it was on the cheap side and while it looked clean I felt like it was just surface clean. The breakfast wasn't so great either. They offer eggs, pancakes and such but it was only so-so. I was disappointed because it was highly rated on tripadvisor. I wish I had kept my reservations at the Hampton instead. We also had to cross the parking lot to get to the pool. I won't be returning to this hotel. It was okay but definitely not as great as the ratings would suggest.

    5
    « Wedding stay over »

    Room was very clean the hotel staff was very friendly. The breakfast was good hotel. The only problem we had was the cleaning staff trying to come in our room at 8 o'clock in the morning when we were still there. I would most definitely stay here again.

    4
    « Stay in Lewisville »

    The hotel was very clean and updated. The little amenities in the room were a nice touch. Nice neighborhood with alot of stores and shopping near by. The staff were professional; except the Assistant Manager Jose was quite rude when we had an issue with a possible lost item. He raised his voice to my boyfriend when we were searching the laundry area with the maintenance man. He assumed we had just walked into the laundry area by ourselves without asking questions. The front desk manager was very polite and was very professional when we went back inside to let him know that we had found the item.

    5
    « Great Place to Stay »

    Always a great value and very clean. Extremely friendly staff, enjoy staying here when I am in this part of the world. Very good accommodations and amenities for their pricing. Lots of restaurants in the area and a convenience store across the street which is handy as well.

    5
    « A pleasant nights stay after a hectic day of driving »

    It has been a number of years since we lived in the Dallas area, we were surprised at the road construction and navigating our way to the hotel. This hotel and it's outstanding staff made the drive well worth the effort. We arrived and were greeted by a friendly and professional group. From check in to breakfast it could not have gone smother. A couple of nice perks, free Starbucks coffee 24 hours a day, the Wall Street Journal and the breakfast buffet.

    5
    « Doug East »

    This hotel is by far the best. All the staff gives 1st class treatment to all guest. Carlos, Susan, Rebecca and Keith at the front desk will make your stay the best. No need to eat breakfast anywhere else because. They have it all.

    5
    « NICE STAFF »

    I was use other hotel all my business trip and family trip. But last year I use this hotel 3 months. very good for me and my family. All staff is very kind and nice also very friendly. One day have problem find rooms. all staff is help me I will take care of all my family. Also costumer center is very nice take care of all. I like this hotel and recommended . THANK YOU.

    5
    « Great hotel with wonderful staff! »

    This hotel was clean, great location and good amenities! The hotel staff was excellent, especially Carlos. He was very helpful and provided several good recommendations for restaurants and things to do!

    4
    « Nice stay »

    We had a nice stay at the Best Western Plus. The rooms are clean and the hotel is well maintained. The free breakfast buffet is good. It was nice to have a suite with a pull-out sofa bed in addition to 2 queen beds since we had two teenagers with us. Refrigerator in room was not very cold so we didn't try to keep food in it. They offer room service from orderinn.com which was ok.

    5
    « Great experience »

    Overall it is a great hotel to stay at.this hotel again. My only complaint woild be the strands of hair I found in the bathroom. Hair strands that are nit mind kind of grosses me out eventhoufh it was only a few strands of hair.Staff was very friendly. Location was great and easy to find. I would definitely be staying here again.

  • 5
    « We would stay again! »

    Great stay with the family! Staff was friendly and helpful. Breakfast was delicious. Rooms were large and clean. Property was well kept and very pretty. Great location. Everything we went to do was within 30 minutes. My family loved it!

    4
    « Clean room/ Great breakfast »

    Our room was very clean, AC was noisy (squeaky) in first room, but they quickly offered us another room. Food was good with a variety of choices. Friendly staff too. Room had tv, sm. coffee maker, microwave, fridge, & hairdryer. Didn't use the pool or workout room, but they appeared nice. Would have given more stars, but not real fancy with valet, gift shop etc. (Not that they were necessary) Definitely would stay again. Mexican restaurant at the end of the parking lot was excellent too!! Chili's was next door to that.

    5
    « Best Hotel to Stay at in Lewisville !!! »

    Can't say enough positive things about this hotel ... Property was pristine ... Room was wonderful ... If there was a negative it was the beds were a little hard for our liking but everyone's personal preference is different. Staff was amazing !!!! Special shout out to Carlos ... great guy and made our stay very enjoyable.

    5
    « nice place for families »

    Hotel is new and clean, friendly and reasonable. Room swere big and bed was comfortable Breakfast buffet also nice and food was good. I highly recommend the Best Western and We will be back when we are in town.

    5
    « Excellent lodging »

    Stayed here last month for a week. Clean and spacious rooms, excellent air conditioning. Breakfast is great but could use a little more variety. Also, the Starbucks coffee could be a little stronger taste. Small point: couple of times house keeping forgot to replace bath room amnesties. Very friendly staff. The swimming pool is small but also clean and very quiet(provably because it was just too bloody hot ;-)) Some shops and (texmex) restaurants near by. I look forward staying here again next week! Keep up the good work, greetings from The Netherlands

    5
    « Terrific »

    Very nice hotel, quick check-in by superfriendly and smiling Carlos Perez. Big rooms, good breakfast and nice and clean pool area. Many restaurants and shops close by. Our family, two adults and two teenagers, really appreciated and enjoyed our stay at Best Western plus Lewisville.

    5
    « All was great »

    Love the jacuzzi tub room.* The service was fabulous and the breakfast bar was awesome. *Careful the floors are real slippery around the tub. This will be our local kid free night getaway for us. Thank you for the hospitality.

    5
    « Excellent »

    Best BW I have stayed in out of probably 20 BW's over the last 15 years. The staff, Charlie in particular was most helpful. I WILL stay at this facility again and have already recommended it to my family.

    5
    « 5 Stars Are Not Enough! »

    My husband and I stayed for a week over the 4th of July. The staff was extremely helpful and personable. The towels were clean and fluffy. The bed was comfortable and clean. The room was clean and cleaned daily. The toilet paper was great! (Did not crumble in your hand upon contact.) The Breakfast menu rotated some what daily and was tasty and fresh with Starbucks coffee. This is a great location easy; access to most major routes. The landscaping is well cared for and gorgeous! The pool is small but clean. The front and back entrances were washed daily! To tell you how clean this hotel was... I walked around on the carpet in my room in white tennis socks and they stayed white on the bottoms! Did I mention how personable the staff was and how clean this hotel is? Thank you Carlos, Rebecca, Jose, Martha, Hannah, and Maria! This now our go to hotel in Dallas area!

    5
    « Vacation »

    The staff here is incredibly nice. The hotel is clean and quiet. Breakfast has been wonderful and coffee is fresh all day. Thank you for such for a great stay. We look forward to staying again. Also a very big thank you to Carlos. After a 15 hour drive with the family we were beyond tired. Carlos got us checked in fast and off to our room. Thank you all!!

  • 5
    « Excellent little hotel near the airport »

    Great stay, beautiful decor, and awesome hot breakfast. Check in and out was easy. Very good price and close to DFW. It's a hidden gem. It's also a convenient location to Fort Worth, Grapevine, and Carrollton.

    5
    « One night stay »

    After flying into Dallas, we stayed the night at this Best Western before driving in. We had no problems, comfortable bed, spacious, and friendly staff. We will stay here again when traveling though Dallas.

    3
    « Everything great but the mattresses »

    Tired of Holiday Inn Express' nasty breakfast I booked here because Best Western has better breakfast. Good experiences in Florida (Navarre) and Colorado (Walsenberg) reassured me. Everything was great except the mattress, it was only slightly better than laying on the floor. This place is a no for side sleepers, room 304 anyway. I got 1 hour of sleep before my shoulders could take no more.

    5
    « Very nice »

    Easy to get to on the access road of the interstate. Quiet, clean and staff was professional. Ample and well lit parking. Breakfast was very good with great choices. The waffle was very good, The staff were very helpful and able to recommend good eating and entertainment! options.

    5
    « Always excellent experience »

    Great hotel within budget located in good area, very close to good restaurant. The owner really care of his hotel and you can see the high quality everywhere, Room clean and comfortable very quiet, coffee and tea available all day. The stuff are un believable helping me to feel like @ home away from home. This hotel and his Management need to be Example and blue-print to any other hotel Elsewhere . Thank you all. Definitely coming back.

    5
    « Very nice hotel and wonderful staff »

    Best Western Plus in Lewisville was definitely a great stay! A++! The hotel is very, very nice, super clean, and offers an excellent complimentary breakfast. The front desk staff is very friendly and eager to be of assistance in any way. The dining area is kept fully stocked with the full breakfast fare and the friendly staff keeps the tables clean and ready for the next guest. The rooms are nicely appointed and beds are very comfortable. The bathroom is roomy with ample counter space for all toiletry and makeup items. Above all, it was the wonderful staff that made our 3 day stay so pleasant and such a great experience. We look forward to our next visit there!

    5
    « Graduation »

    Great trip Best Western was very good.Great service from Carlos and Jose.They welcomed my grandchildren to use the pool,they had a blast,could not have had a better time.The buffet breakfast was always delicious,with plenty of options for everyone.

    5
    « Exceptional staff »

    The staff was super helpful before we even arrived. They were all super friendly and helpful and willing to take the extra step! I asked to borrow an ice chest and they had one available for me to use the next day! I would definitely stay here again.

    5
    « Quite possibly the best around! »

    I can't say enough great things about the staff! First class, attention to detail and customer satisfaction, friendly, and helpful. Super clean room and great breakfast! Convenient location. Surprisingly quiet for being as busy as it is!

    5
    « Great stay! »

    Best breakfast ive had at any if the Bwp so far. The rooms are all updated and the lobby is beautifully done. I did not use the pool, however due to it being located accross the parking lot from the hotel with its own separate entrance.

  • 5
    « Excellent Hotel »

    Very clean and very nice, attendant who checked us in was very kind as well as the one who checked us out. Great customer services. The complimentary breakfast was delicious plenty of options always stocked. Overall our experience was excellent! I would stay here again and definitely recommend this hotel to family and friends. Easy to find.

    4
    « Fun »

    Relaxing hotel, very nice swimming pool area, the workers at the front desk were very pleasant. The workers in the breakfast area were very friendly and willing to assist you and any way. We were traveling in a group because of a wedding and so for breakfast we wanted to sit together. The staff had no problem with us rearranging the tables. And after we finished they advised they would fix the tables back.

    5
    « Excellent Hotel to stay in Lewsiville »

    They recognize you when you return, the attention is very warm; excellent breakfast, nice swimming pool; room is very comfortable. Location is very close from any store or Mall; they take care you and can provide you any beer in the happy hour, with tolerance.

    5
    « Friendliest stay in Texas »

    We really enjoy staying at this Best Western Plus. They treat us with such respect. Everyone is so friendly and nice. Everything is clean and smells good. The morning breakfast is excellent and the staff makes sure that there is plenty of everything. If there is anything wrong, it's fixed immediately. That's why we came back again to stay and will do so in the future.

    4
    « Nice Clean Average Hotel »

    Clean Average Hotel, but several of the breakfast items were cool/cold or hardly warm, certainly not hot. Pool was inconveniently located across the parking lot. Until TxDot get 35 in this area finished, access is dicey. Find the back way into the hotel, via Corporate Drive.

    5
    « Great customer service »

    Everything was great. Carlos even sent me a text to let me know my room was ready for check in. Lobby was nice and clean and fresh. Everything was updated. The room was clean and very spacious as well.

    5
    « Best Western Best Value »

    Like being at a resort. The front desk was extremely helpful, we even got a text our room was ready before check-in....so we checked in. Fabulous.....what hotel does that.....!!! Thank you Best Western Great Job.........!

    5
    « Outstanding »

    This has been a wonderful experience as always. The staff exceeded my expectations in helping with my needs. During the visit I lost my wallet, I called back and the did not hesitated to look for it and notify me when it was found.

    5
    « Stayed in Dallas area »

    We had a very nice stay here. Room was located by elevator and that is usually not a positive, but it worked out fine. It was relatively quiet all 3 nights we were there. Room was clean and spacious. They offer a decent continental breakfast and front desk staff and those serving breakfast were friendly and welcoming.

    3
    « Family visit »

    This hotel was clean and had all the amenities I needed for one night. Visiting family for a high school graduation. The hotel was close to where they lived and the location of the graduation. They had a very nice free hot breakfast bar and free wifi in each room.

  • 5
    « I Love This Best WEstern In Lewisville! »

    I come to this hotel every six weeks for my electrologist appointment. The room, the staff, everything about this hotel is amazing! Charlene Bell is so sweet and we have had the best conversations as she drives be to and from my appointments. The manager, Carlos Perez, a handsome and welcoming man, was attentive to my needs during my stay. I have enjoyed my say in my last three consecutive visits. Excellent customer service and quality.

    4
    « Great price »

    Nice hotel for the price. Hotel was very clean. Room were very spacious. Bed wasn't too soft or too hard. Easy location to get to. Hotel staff was very friendly. Breakfast was good. Will stay at this location in the future.

    5
    « quiet »

    very quiet and clean. A little bit of a musty smell when you first go in, other than that is was great. Bed was comfortable, had a nice sitting area, coffee in room with bottled water to make coffee with. Large bathroom. and it was quiet, I never heard any guests.

    5
    « VIP Treatment »

    I've stayed at this hotel before and the staff always gives me the VIP treatment. Whether it's storing some luggage, receiving some packages, or delaying checkout, the staff always tries to accommodate when possible. Complimentary copies of The Wall Street Journal, self-service omelettes, English muffins and non-dairy creamer (for those of us who need a milk substitute for our coffee), all add a lot of extra value making this hotel an excellent choice. Also, the business center offers two computers and I was able to print some documents I needed to take with me, so that was great, too. Unlike some isolated competitors in Lewisville, this hotel has a convenience store across the street and a pretty good Mexican restaurant about 50 yards away, especially good for travellers who are not renting a car. Very highly recommended!

    5
    « Nicest place in Lewisville! »

    Very nice, clean rooms! Also excellent staff. I don't have one negative thing to say. One thing I did love...the grounds were very well kept with beautiful flowers and trees. Just a very inviting place.

    5
    « Courteous and professional staff »

    The Hotel staff were helpful, courteous and professional. They made us feel like we were welcomed back and special when we arrived even though we had never stayed there before. The room was clean and comfortable

    5
    « Wonderful stay »

    Staff was very helpful. Room, hotel, and pool were very clean. Staff was also very personable. A great hotel experience. Had an issue with the clothes dryer taking too long because I overfilled it and staff offered assistance

    5
    « Carlos and employees are fantastic! »

    I created an account just to write a positive review of Carlos and the front desk crew (and the woman who works serving breakfast). It had been well over a year since we had stayed and Carlos had remembered our family, our names etc...The hotel is nice, clean, and a very reasonable price. It has a better breakfast than other hotels as well. So impressed with the service here!

    5
    « Very nice hotel »

    The hotel is very nice and conveniently located for our trip. The check-in was quick and there is plenty of parking. The employees are very friendly and the hotel is clean and well kept. The breakfast was great.

    4
    « Solid choice »

    Not expecting the Ritz, my sister and I were very pleasantly surprised. Not extravagant, but the room was the biggest/best of this category hotel that I've stayed in recently. Toilet flapper didn't seat properly and I had to push it down manually (like happens at home on occasion). Breakfast was better than average. Internet was NOT secure.

  • 5
    « Very clean, and the staff is great »

    I had a 4-day stay at the Best Western Plus in Lewisville Tx located on 330 corporate Dr. My stay was very pleasurable and met every expectation that I would expect from the quality hotel it is. The great experience starts from friendly reception at the front desk and continued through all staff from cleanliness inside and outside, and the shuttle service which used during my stay. The Drivers were timely and sociable and reliable. I will be back and recommend it 5 stars.

    5
    « Visting family »

    Room was very comfortable and clean. Attractive décor, loved layout of suite. Staff exceptionally nice, available,and helpful. Location right off the freeway made it very easy to get around the area. Very quite. Lots of choices for breakfast. Loved the 24 hr Starbucks coffee!!! Will definitely stay there again.

    5
    « Good Place To Stay »

    Had our reservation ready although we arrived after midnight. Had a good breakfast, lots of choices in the morning. Served from 6:30 - 9:30 which was good for us. We used the pool which was well kept an private. Staff allowed us to have a small birthday party in the lobby in the afternoon. Neat an clean with nice bathrooms.

    5
    « Time away »

    The jacuzzi room was perfect! We had a wonderful stay, the room was clean and the staff was very professional and courteous. Would definitely recommend to anyone who's looking to relax. Beds very clean and comfortable, and a great free breakfast!

    4
    « Very nice stay »

    The hotel is clean and very nice. Staff was excellent with dealing with any issue that arose and very friendly. Pool although unheated was very usable. Rooms were quiet and well laid out. The outdoor property was well maintained and there are several benches to sit out and enjoy nature. They have wind chimes positioned throughout which make for very nice moments of zen. The breakfast was very good and varied day to day. Dvd player in room and front desk had movies to borrow. Location is superb, very close to anything you could possibly need. WiFi is usable, but not fast. Only gripe I have is they could have more ashtrays near the benches as many smokers use them and the butts litter the ground.

    5
    « A fine place to stay! »

    This Best Western Plus is a very fine hotel. Clean, attractively decorated, beautiful exterior and grounds. Most surprising was the complimentary breakfast - the best I've ever had of the self-serve type!

    5
    « Great hotel close to everything! »

    Hotel is terrific. Room is clean and comfortable and hotel is close to the airport, Dallas and many tourist attractions. Breakfast is complimentary and one of the best breakfast bars I've seen. Service is wonderful.

    4
    « Wedding Trip »

    Very good hotel with great breakfast buffet. The staff in the front counter are very pleasant and with a great service. The hotel location is close to mall, shopping centers, and fantastic restaurants near by.

    5
    « Very pleasant stay »

    We can't say enough about how nice the entire staff treated us the entire time. The room was quite, and very clean as was the entire facility. We enjoyed the pool, workout room, free breakfast every morning until 9:30 including Starbucks coffee available any time. We also enjoyed the mini-fridge and mico-wave. Also had a great TV with cable plus DVD player that we watched free movies provided at the front desk. We will be back again there on our next trip.

    5
    « Good experience »

    The room was ready early. Recently renovated. Easy check in. Video games downstairs for kids, hot breakfast in morning. Rooms are clean and bigger than usual. Front desk staff competent and friendly. Free coffee all day. Would return again. Close to everything Lewisville

  • 5
    « Need to get away - but not so far away - come here. »

    Staff was great. Very accommodating and friendly with our frequent visits through the lobby for complimentary Starbucks coffee hot 24/hrs a day. In addition their complimentary breakfast was a great mix of American standards plus some local flare (homemade salsa/fresh Pico Dr gallo/fresh fruit variety) ... looking forward to the next visit.

    4
    « Good »

    Need a business desk, rather than a table. This place has a friendly staff. The breakfast set up was good each morning. The beds cod use some updating. I kept rolling to the low spot on the bed. There was a light bulb out in the bathroom.

    2
    « Not worth the price »

    Check in staff wasn't very friendly, when I asked about checkout time, instead of answering he said I'll get to that later. Room had an awful smell when entering. Seemed more like staying at a motel. Breakfast was mediocre.

    5
    « Excellent Staff and Hotel! »

    I want to compliment the front desk staff lead by Chris for their outstanding assistance to us when we found that our rental car wouldn't start on the morning we were checking out of the hotel. In the pouring rain, Chris tried to start the car with jumper cables but it wasn't responding. We then arranged to leaves the car keys with Chris so the rental car company could tow the car while we took a taxi to our luncheon.Thanks to all the helpfulness, our day worked out after all. The hotel is very well kept and attractive. They have an excellent free breakfast and they are in a very convenient location. I highly recommend them!

    5
    « The BEST Western »

    The team at this hotel is absolutely amazing!!! From Rebecca's warm welcoming smile to Carlos's charm, it's a great home away from home during travel. Everyone is so accommodating and friendly every time!!! I wouldn't stay anywhere else in the DFW area!

    4
    « Accommodating »

    Staff went out of their way to make sure I had a safe place to park my very large trailer & pick up combo. I had to add text to make this fit the 200+ character minimum for this posting. Still not enough text. I had to add text to make this fit the 200+ character minimum for this posting.

    5
    « Texas sized hospitality and competence »

    Combine comfort, cleanliness, and genuine customer service and the result is this property. Rooms are spacious with furnishings that are contemporary and functional. (You can't have too many plugs at bed and desk side). Bed was first class, fresh bottle of purified water daily, and make-up mirror in bathroom. Front desk staff uniformly helpful. Complimentary breakfast and shuttle van (optional surcharge). Only criticisms are maintenance level in its smallish gym and a disappointing lack of fresh fruit at breakfast.

    5
    « Genuinely concerned about customer satisfactions »

    I was hesitant about the 600+ 5/5 rating at first, but can safely recommend the same now. I had a third party discrepancy that was handled appropriately. The room and accommodations were clean, and the staff genuinely were concerned about guests needs. A rare good job from me.

    5
    « Nice Hotel »

    Stayed here one night for the Thanksgiving holiday. Rooms were spacious and bathroom was very clean.Breakfast was tasty and filling. Staff was very nice and helpful. Very reasonable cost! Would stay here again!

    5
    « 3 Night stay »

    We stayed at the Best Western in Lewisville and had a good visit. We have stayed here before and always had a clean hotel as well as good service. The breakfast are above average and the eating area kept very clean. We would recommend them highly for any stay.

  • 5
    « Amazing hotel!!! »

    This hotel has been different than others. You have 24 hour StarBucks coffee in the lobby. You can either borrow a DVD, book, or game for free. We had a problem with getting our DVD to play and they instantly came to our room to fix it. The only thing wrong was the cord came loose. We enjoyed the breakfast. My kids are ready to go back. Would recommend this hotel and would stay again!!

    3
    « Good but too loud ! »

    Great service, spacious rooms, well maintained but too loud ! Very decent breakfast is included, unfortunately with plastic tools. Location is good but because of the higheay proximity and an important connecting road it is extremely LOUD !!!

    5
    « Confort »

    Nice place , warm attention , breakfast was excellent with Starbucks coffee, every morning Room, very clean and good service, happy hour was good. the hotel location is close to the plant. as the same time, across the street there are Convenient store to buy some meals, pizzas, etc. Laundry machine available the 24 hours,

    5
    « THE BEST HOTEL IN THE AREA!! »

    Excellent customer service oriented Hotel. Great staff very professional and extra friendly. Good location. Stay with my rewards points love the room and the pool area. Close to great restaurant and minutes from DFW.

    5
    « Overall great stay! »

    My husband and I chose this location for the convenience to our son's apartment. We were so pleased to have found a great place to stay at a great price! We will definitely be staying at this location again! The breakfast was delicious and had lots of variety. The room was clean and comfortable. We loved having a suite for our visitors to be able to come see us and have a place to sit other than our beds. The staff was friendly, helpful and courteous. The hotel lobby and grounds were clean and well maintained. We highly recommend this hotel to anyone looking for a great place to stay at a very reasonable price!

    5
    « Great Stay, Clean Place & free Starbucks Coffee all day! »

    We stayed here recently while in town for a wedding and it was great. Very nice and clean. Another thing they offered was Starbucks coffee all day in the lobby area and lots of flavored cream options. The wedding party had worked out a deal with the hotel for a cheaper rate for their guests, upon booking online i did not get the special rate. After we had checked out and returned home, I contacted the hotel by email and they were quick to correct the problem. Great hotel!

    5
    « Tom »

    Excellent place to stay. I've stayed there every November and April for quite a while. I come down to the NASCAR races. The staff is excellent and very friendly. They all know me by name and I also know their names. I will not stay anywhere else when I'm in the Dallas area.

    5
    « Loved it!!! »

    Amazing hotel for the price. Clean hotel and friendly staff. We never felt like we were just guests. We felt at home. The room was very clean and the breakfast was more than most places offer. We were pleased with the choices of items on the buffet.

    5
    « Very Clean and updated »

    recently had the pleasure to stay at this Best Western Plus, PLUS it was, very clean and Great Service from the front desk to the Really Good Breakfast served daily in the food area. When i'm in the Dallas area I will visit this Best Western PLUS again. :)

    5
    « Best breakfast, clean rooms, great stay »

    I travel a lot for work and make sure to stay in this hotel when go to Dallas. Friendly staff, clean rooms, and quiet environment makes for a great stay. However, the breakfast (real eggs, biscuits and gravy!!) is the best and really starts the day off right. Even tried the jacuzzi room once, and it was a luxury at an affordable price. Robes were wonderful.

  • 5
    « GREAT STAY »

    I was greeted with exceptional customer service. The customer service extended throughout my stay. The room was great. The hotel was a perfect size, not a large hotel, but just right. It was quiet and comfortable!

    5
    « Great Stay! »

    Friendly staff, great breakfast. Staff greeted us every time we entered and exited. Room was clean. Breakfast was great with a variety of food to choose from. Love the Starbucks all day. Would stay here again.

    5
    « October trip »

    The staff was wonderful, particularly those at the check in and out desk. We enjoyed our stay and will probably stay there again next time we are in Texas. Wonderful amenities; wish I had the time to check out the fitness room or pool. Next time I'll definitely bring my swimsuit.

    4
    « A pleasant surprise »

    I know that there's a wide range of quality in the BW brand, so we booked this one without great expectations. We look for clean, safe, and quiet when we travel - beyond that, we're not very picky. So this one was a very pleasant surprise. The room was comfortable and nicely appointed. Even though it looked out at a busy freeway intersection with a major arterial road, our room was quiet. We had two queen beds, each with four comfy pillows, plus a sofa with a floor lamp and a table with two chairs. The bathroom was decent, although while the vanity was definitely big enough for two sinks, there was just one. This BW bucks the trend toward providing little foil packets of shampoo by providing little bottles of shampoo, conditioner, body lotion, and mouthwash, every day. A very pleasant discovery. Breakfast was a real pleasure. We expected cello-wrapped stale Danish, but found a hot buffet, with two kinds of scrambled eggs, sausages, a DIY waffle maker, yogurt, cold cereal, a hot oatmeal (instant - ugh!) dispenser, sweet rolls, four kinds of non-sweet breads and a conveyor toaster, butter, peanut butter, cream cheese, and jam, a big bowl of fresh fruit (apples and bananas,) and various teas and coffees, including a robust dark roast that we loved. We stayed here five nights - actually, we booked it for five but stayed elsewhere on the second nights, as planned. The rates were reasonable enough that it made sense to do that, rather than check out and back in. My only "complaint" is that despite our carefully rehanging our towels every morning, they replaced them every day. The only reason I gave it four stars is that for hotels, I reserve five for the really fabulous big-name places and resorts. I never thought I'd say this about a BW, but this was a very nice place to stay, and if we're in the area again, which is likely, we'll definitely be back.

    4
    « in town for a wedding »

    Pros: The staff was very friendly and extremely helpful. The breakfast bar was nice and the room was clean and quiet. Cons: Water saver on the shower head reduced the water pressure to the point where i didn't relay enjoy my shower. it was more like getting rained on with warm water.

    5
    « Thanks for a great vacation! »

    My husband and I stayed at the Lewisville location for our eight year anniversary and I have absolutely nothing derogatory to say about this establishment! The staff was incredibly professional and polite. The room was immaculately clean, and the complimentary breakfast was delicious. Will be returning, and recommending to anyone I know heading towards the area!

    5
    « Great Empoylees »

    Had a great three night stay. The staff made my stay great. Made sure I eat enough during breakfast and ready to serve. Breakfast had some different hot items I had not seen anywhere else. Mini breakfast burritos with salsa to name one. Coffee available all the time. The hotel is much like any new hotel but the staff was awesome.

    5
    « Great Stay! Great Service! »

    We brought a very large group of people and we have really enjoyed our stay. The customer service has been great and everyone has been very accommodating. The breakfast was well done. The coffee is AMAZING! Thank you for a wonderful experience.

    5
    « The location was Great! »

    The staff are very professional and hospitality was Amazing! The Hotel was very cleaned and in a quiet area. They provided breakfast very morning and you can make your own waffle. We will definitely stay here again.

    4
    « Convenient Location »

    We stayed for 3 nights. Picked the hotel for it's location - close to restaurants and shopping, and an easy drive to visit friends. Front desk staff is very efficient and friendly. Breakfast staff were reactive, not proactive. Each of the 3 mornings we had to ask the staff (standing in the kitchen doorway) for refills of foods, glasses, cups, etc. - all things they should have seen were depleting and filled without having to ask for them. Saturday & Sunday breakfast was very busy, and there is insufficient seating. Yet, it took the b'fast staff an inordinate amount of time to clear tables when someone was done eating. Suggest the strange looking and uncomfortable couches in the 'lounge' area next to the b'fast area be replaced with tables and chairs to provide more b'fast seating. (In the 3 days we were there, and in & out at all times of the day and evening, the only time those awful couches were only used as overflow from b'fast.) Our room faced the freeway, but was surprisingly quiet. Note: Ongoing construction on I-35E makes access to the Corporate Drive exit a bit tricky - either north or south bound. And, the traffic is bumper to bumper and moves at a snail's pace throughout the day and into the evening. Allow PLENTY of extra time to get to and from the hotel!

  • 5
    « Great stay! »

    This hotel has recently been renovated but still the bathroom and bedroom was very clean. Appreciated the early(1pm)check in and was very surprised when finding out the large and tasty breakfast buffet was open at 6:30 on a Saturday!!

    5
    « Best Western Plus is the BEST »

    Fantastic facility, all employees and accommodations 10+ out of 10. I would recommend this to anyone looking for a place to stay in the Dallas area. Thanks Best Western for all you did to make my stay the Best!!

    5
    « Great Experience »

    I travel to Lewisville a lot and typically stay at the Marriott next door, but the Marriott stopped giving the government rate for veterans, making Best Western considerably more affordable. Which is surprising, because with the exception of the kitchenette, the Best Western was a nicer overall stay. The breakfast included a decent selection of hot and cold items, the rooms where clean (and quiet) and the staff was exceptionally friendly. You could tell that the staff really wanted to earn your business and ultimately they did. Overall a really pleasant stay! Would be remiss if I did not mention Rosa's Taqueria in the gas station right next door. The last thing you think of when it comes to quality food, is gas stations, but the taco's were fantastic and really cheap. Really a great little place.

    4
    « Very good but not exceptional »

    Stayed for 2 nights. Good sized room, decent free breakfast but limited seating in the dining area. Good wireless signal, good bed and superb water pressure in the shower. Friendly folks at the front desk. Would stay there again.

    5
    « Review of our 3 night stay - 27 Sep - 29 Sep 2016 »

    It was an extreme pleasure to visit your hotel earlier this week. Everything about this hotel was top notch. The room was very clean. Services such as housekeeping were provided impeccably and on a timely basis EVERY DAY that we were there. The furniture was very clean and reasonably new. The beds were clean and comfortable. Complimentary breakfasts were warm and tasty. Kitchen staff were always on hand to refill items where stock became low. Absolutely every member of the hotel staff was courteous, efficient, friendly and they all made a special point to present a smiling and friendly face whenever we passed in the hall. Everyone, Carlos especially, went out of their way to greet us by name whenever we spoke. That trait does much to let guests feel welcomed and appreciated. While there, we received an overnight package delivery. The front desk went out of their way to contact us by cell phone as soon as it arrived (another very professional touch). I would have absolutely no reluctance to recommend this hotel to friends and / or family whenever they might be traveling to and near the Dallas area. This hotel will be on the absolute top of our list whenever we return. Jerry O'Neill Davenport, Ia.

    5
    « General manager »

    This is the first time I stayed at this location excellent service very clean room great hospitality and great breakfast I am a Holiday Inn Platinum Elite customer when I come to Lewisville Texas I will stay at this hotel only service better than Holiday Inn Express

    4
    « Hotel Review »

    Clean, comfortable and accommodating. The room was ready for early check-in. A good breakfast is provided and the room had a sitting area with mini fridge, iron, ironing board, and hair dryer. The workout room could use some free weight dumbbells and a bench, but there isn't much room to house these additions.

    4
    « Nice hotel »

    Stayed 2 nights an throughly loved the room. Even had a makeup mirror. Only draw back was the water pressure in the shower. Not very strong. Other than that, lots of room, big TV and the bed wasn't to bad either. The staff was very helpful too!

    5
    « Great Customer Service »

    I just wanted to say this this location provides excellent customer service. Especially the manager Carlos Perez the front desk supervisor. Everyone from the kitchen staff to the front desk staff was wonderful even the cleaning crew. They were a pleasure for the entire wedding even the bride and groom. They you for extending my room.

    5
    « A lovely stay »

    My two nights at this Best Western Plus were lovely. The staff was incredibly helpful and always available if I needed something. The room was comfortable and well air conditioned (which was so important as it was nearly 100 outside). The breakfast buffet had an amazing selection and the breakfast crew was especially kind and helpful. If you're looking for a place to stay in the Dallas Area, I can't recommend this hotel highly enough!

  • 5
    « Pleasant and quiet place »

    Nice clean room, good parking, friendly service. The place looks like it has been recently renovated. Breakfast has a limited selection of pastry, almost no fresh fruits (just red apples and oranges), no cups of yogurt, no half and half. Overall, pleasant experience.

    5
    « An EXCELLENT place to stay while in Dallas, TX area »

    The service from the time we walked into the foyer was great. VERY friendly and professional staff...yes even on a holiday, we received service with a smile. The breakfast hostess, Mrs. Martha Duarte, was so attentive. I woke up still dazed and confused from our long drive from Cali but she knew exactly what I was looking for and steered me each time with a gracious smile to what I was in need of. I know they don't have a tip jar, but this lady deserved every tip and some that could be mustered. You just don't see that kind of service much anymore from your hotel staff, but these people were very customer service minded.

    5
    « A bargain! »

    The Best Western Plus in Lewisville is a very nice hotel for the price. The staff is very accommodating and attentive. The entire hotel is clean and well maintained. The beds are very comfortable and the rooms are well appointed with a mini fridge, microwave, and coffee maker.

    4
    « North Central near Dallas/Fort worth and Shopping »

    Friendly helpfull staff Tranquil use of outdoor bench spaces Good price with full breakfast Walking paths or drive to resteraunts Outdoor pool with BBQ Near intersecting highways Good security lighting

    5
    « One of our best ever experiences at a hotel! »

    I have travelled my whole life, and have stayed at many many different hotels.. This one has definitely stood out above many! My husband and I stayed here for several nights while he was on a work trip, and both the morning and night staff were above average! If I ever come back to lewisville, best western plus will be the place I stay! The breakfast and complimentary coffee was so good! They went out of their way to make us feel welcome, even to the fact that there was a janitor on my floor... And saw me taking our luggage to the car, and wouldn't take no for an answer to help me load my luggage! They were ALL so sweet! Definitely a 5 star in my book!!!

    5
    « Verry Friendly »

    They are were very friendly. Front desk was very help. Recommend things to and hard 8s to eat while in the area. We had two great nigh stay with them. Close to a lot of fun things to do. Yummy breakfast helpful staff. Would stay again

    5
    « Friendly and helpful »

    The front desk staff were very friendly and helpful. The rooms were modern and everything was clean and maintained. The continental breakfast had a lot of selections and was good. The breakfast attendants were attentive. We will be back.

    5
    « Major storm and flight delay »

    I was traveling alone with 3 children under 10. We had a three hour flight delay and arrived in Dallas at 1230. My kids were tired, fighting and wrestling and had a horrible experience with getting a rental car. No one would rent since I was heading out of town and the original car rental fell through. Arrived at 3 am 5.5 hours after I had thought. Overnight staff was so welcoming. Hotel manager wrote me a personal letter stating that he was sorry he didn't get to meet me, and left his personal phone number if I needed any help while in Dallas. On check out staff was super helpful and made me feel welcomed. I spoke with the hotel manager at check out whom insisted that I call him if I get lost after I left.

    5
    « Pleasant »

    We were very tired. Everything was clean and comfortable. Staff was very friendly. Had Starbucks coffee. Our preferred brand. Unusual in motels. Was a great start to our morning. To bad this was in a town we probably won't go through again. Other branches should take this as an example.

    3
    « Best Friend's Engagement Shenanigans »

    I arrived a day early for a friend's engagement party that was occurring this weekend (Memorial Day Weekend). I got there around 8pm exhausted from flying all day. The hotel staff was no where to be scene. I waited at the check-in desk for about 10-15 minutes before someone came out from the back room to greet me. Once checked in, I got to my room (room 213) on the second floor and was amazed at how nice the room was - thus I started unpacking and settling in. First thing I always do is look for outlets, and I pleasantly found one near the bedside nightstand (score)! Put my phone down on the nightstand and was just about to hop onto the bed when I noticed a bottle on the stand. Took me a moment to realize what that bottle was - personal lubrication from presumably the guest before me. FREAKED THE HECK OUT - naturally. I immediately felt gross and ran down to the front desk (obviously not going to touch the phone). Whereby they apologized vehemently and moved me to another "upgraded" room which was pretty much like the room I was just one with slightly more space (100sqft?). In the morning they brought me a gift basket (fruits, granola bar, chips, water) to apologize which was a nice touch, but obviously I was skeptical the rest of my stay as to the cleanliness. The breakfast was standard and couldn't complain. My usual breakfast for hotels is oatmeal, fake eggs, and fruits which were all available. Coffee and tea were available around the clock which was great. The hotel gym was simple, they had a bowflex machine which offered many exercise routines, but no free weights. They also had 2 treadmills and a bike which I did not use but saw others utilizing them without any issues. Towels and water were readily available for gym patrons.

  • 5
    « They go the extra mile »

    Extremely friendly, helpful staff. Clean and classy, great breakfast. They definitely give you your money's worth. I had to stay due to weather delays and wasn't in the best mood because of it, but this place treated me like a king. You can tell they value their customers. Very rare these days!

    4
    « Pleasantly surprised »

    We chose to stay at this Best Western because we had points which made the room free and it was close(ish) to the Grapevine Mills mall. We didn't have high expectations but were pleasantly surprised. The inside and outside appear to have been recently remodeled. The outside, lobby, breakfast area and room were all clean and modern. We were also happy to find the front desk had bags of pretzels out for snacks in the evening along with red wine and fruit-infused waters. Mamma happy!! We took the kids to the pool. This is the only thing I found not up to par with the rest of the hotel. We had to walk outside the hotel and across the parking lot to get to the pool. The pool was just a rectangle and seems a bit dated. However, the chairs and tables are new and everything was clean. We would definite stay here again! Almost forgot-the free breakfast was good-no rubber eggs-nice selection.

    4
    « Spacious room »

    Pleasant, helpful staff. Large, comfortable room. Ample parking area. Very nice lobby and breakfast area with tv's available to enjoy watching the Olympics. Coffee was not very warm the first day but was fine the second. Overall enjoyable stay.

    5
    « Five Star hotel »

    great place to stay...always clean and friendly staff!! Close to anything you need. Great hot breakfast Easy check in and check out Friendly staff in every department. nice large rooms that are always clean

    5
    « Great Stay »

    Staff was extremely helpful, polite. The breakfast was good. The staff helped find places I wanted to go and provided a map. Internet worked well. The equipment in the fitness center were working. The pool was clean.

    4
    « One night stay »

    Had to get a room after a long-delayed flight arrival. The property is quite nice, room big and comfortable. I was somewhat dismayed upon checkout to see a group of mud covered fellows checking in...not the kind of place for construction workers.

    5
    « The Best Hotel and staff i have encountered in years »

    I want to thank the Front Desks clerks as well as Willie and just say thank you, thank you again. I was in Texas from Nebraska to help a friend who had to have knee surgery. After his surgery we were to return to his up stairs apartment. We did but he was unable to climb the steps. Plan B a Hotel. Stop at other but just did not like what I was seeing. The right off of the freeway Best Western Plus Lewisville Texas. Just the help from the desk clerk to the other staff. I was help with getting my friend out of the car as well as given a wheel chair to help him to the room which we kept for 2 days doing our stay. He did not have his phone changer they had one for him to use. The breakfast was super. I would highly recommend this Best Western Plus if you are in the City.

    5
    « Clean, Well-Maintained Hotel -- a Good Choice »

    We've stayed at this BW+ location probably a dozen times or so over the past four years and highly recommend it. The place is well maintained and the customer service is always excellent. The rooms are well appointed, kept fresh, and very clean. The one downside is they could use more parking. It gets very tight on busy weekends, especially when people with boat trailers and the like take up several spaces.

    5
    « Suite Stay!! »

    The hotel is located conveniently to many restaurants. The room was exquisite and roomy. We stayed in a king suite. Upgrading at a BW is the only way to travel. The bed was comfortable. The breakfast was tasty with plenty of variety to suit everybody. Great stay!!

    5
    « Amazing! »

    My family and i had to stay there for about a month, as our house was being repaired. It was so nice and the staff was always amazing! Carlos was always on top of always helping us when we needed it. Everyone was so nice and super helpful. My husband and i are planning on staying there again.

  • 4
    « BW IN LEWISVILLE, TX »

    Nice facility. Staff always attentive. Little difficult to access from highway. Attractive lobby. Breakfast included all though I have never eaten there. Guest rooms could use remodeling. Your survey should not require a specific number of characters in order to complete survey. Are you happy now?

    5
    « Business »

    Hotel is difficult to get too due to the construction in the area. However upon arrival, the staff is attentive and ready to serve. The room was clean and ready upon arrival. The breakfast was quite good and well presented. The staff in charge of the breakfast was friendly and kept the various items well stocked.

    4
    « Best Western Plus »

    Nice hotel that is well located. They have a well designed and stocked self serve breakfast with a lot of variety. It is kept in great condition. Our king bed hotel room had a nice couch mini frig, and microwave. It was comfortable and spacious.

    5
    « Comfortable & clean! »

    The room was cozy & comfortable. The hotel is located right at the interstate which is convenient to everything. The complimentary breakfast was amazing. Restaurant quality & several different options each day.

    5
    « Six plus Stars for Concierge Service »

    We found the service to be more than accommodating, and exceeded our expectations for comfort.... Pool was like bath water due to excessive heat, but so nice to have a picnic area and furniture /decor warm and inviting

    5
    « 06harleyrider (Myron J.) »

    Every time I come to Lewisville I always stay at best western plus because the minute you walk in the front door they make you feel like you are at home. Carlos and Rebecca treat you like family and will help anytime you need anything. The continental breakfast is always hot and fresh and the coffee is always on. I would highly recommend this Best Western Plus to everybody when traveling to Lewisville .

    5
    « Best Staff!! »

    I stay here every time I come to town for work and I love this hotel. just an awesome staff and very comfortable rooms. The breakfast is very good and a big section. Have to love free Wi-Fi and Happy Hour!

    5
    « Vicky from beaumont tx »

    Is quiet , it's clean , it's in central location kind of you can go anywhere in Dallas and it's not far from all other places nearby the park very night Park call Central Park I love it. Nice staff. Reasonable price. Book online pay Hotel during stay

    5
    « Great staff in Lewisville »

    Great staff. Very accommodating when we had to extend our stay. Very clean. Breakfast was busy. Food looked okay though I stuck with the coffee. Parking was easy and the location was very convenient. Lots of construction still happening on I-35 near the hotel but it was easy enough to get around.

    5
    « Great stay! »

    Excellent place to stay when in the Dallas area! This trip was for business on July 4th weekend! My wife and daughter had a wonderful time Tuesday and Wednesday while I was in a training course for Toyota. I've stayed at this hotel at least six times in the past and it's always a great experience! The staff always goes above and beyond to make you feel at home and help in any any way they can to take care of your needs! I would recommend The Best Western Plus Lewisville Coppell to anyone! Andrew Harris Stillwater, Oklahoma

  • 5
    « 4th Of July Weekend with my husband and two children (ages 13yrs and 4yrs) »

    This hotel was wonderful but we almost had a setback! Carlos and Rebecca went above and beyond from the beginning to the end. I can't say enough good things about these two! They deserve a raise...as well as housekeeping. The hotel is very clean and so was our room. Our room was spacious, bigger than average flat screen tv, and comfy beds. The breakfast was a really good combination of hot and cold items served. It was really good! I loved the extra touch with the waffle maker in the shape of Texas...super cute! Our family swam a lot and the pool was clean and refreshing. We even used the grill in the pool area one night. I also want add that the hotel is only a short 10 minute drive (if that) to the Grapevine Mills Mall and other Grapevine/Southlake attractions. The only thing that we (almost) had an issue with was when we were checking out we were confronted with a stack of terribly soiled towels(orange makeup all over or something. I don't even wear foundation or anything, but if I did this would be a wa-ay off match) and were asked if we wanted to take them home since we were now responsible for paying $70 for 4 towels! In complete shock, we explained that we had refused cleaning service and that our towels hadn't even been picked up out of the room yet. We only stayed two nights and we chose not to have our room serviced the day before because there wasn't really anything that needed to be done, so there was no way it was ours. The gentleman at the front desk went to the back to talk to his manager and in the end it was credited back to us. We will see once the credit hits, but I feel confident that it will. It was nice that they trusted our word and that it never escalated. That's why I'm going to go ahead and give them 5 stars because other than that one thing that never really turned in to anything...it's was a wonderful and pleasant experience. We will come back and stay again!

    5
    « Great Place to Stay! »

    Very happy with all aspects of our stay. The room was very clean and comfortable. The staff were extremely nice and very helpful. The breakfast was very good. My daughter really enjoyed the yogurt bar. We will definitely stay here again.

    5
    « Exceeded Expectations »

    From the second we walked in this hotel exceeded expectation. Carlos Perez was professional and caring . Every detail was well above industry standards . From the pristine fish tank to the ecological conscience , every detail is sure to impress. Every staff member we encountered had a heart of service and a warm smile to match . I cannot recommend this location strongly enough . Room décor was excellent and every need was anticipated , this is the gold standard .

    5
    « GREAT place to stay »

    This hotel is conveniently located to I 35E. The staff is extremely friendly and helpful. They have a full breakfast that is more than adequately replenished. The grounds are well maintained and up kept. My room was very clean and inviting.

    5
    « my stay in Lewisville Tx »

    Very helpful staff at check-in the man at the desk went out of his way to help me get in my room as soon as he was able to do so ! Very understanding we were there for my grandsons funeral and we got there early that morning it was getting hot outside check in was at 1:00 we didn't have anything to do but get some rest . The man at the desk said he didn't have a room yet for us yet. So he took my phone # and he would call me as soon as he had one for us ! I didn't even get out of the parking lot and he called and said he had found us a room . We went back in and got more rest after a long drive down there that was very nice to get service like that . Thank You very much Rocky

    5
    « Fantastic Hotel »

    Loved staying at the BW Plus. Room was super nice; living/working area separated from the sleeping area. The wifi worked flawlessly, the air conditioning was super cold (like I like it) and the amenities were perfect. Even the soap, shampoo, towels and even a little bottle of mouth wash were top shelf. This far exceeded my expectations, I highly recommend this hotel. Thank you for a great experience!!!

    5
    « Felt like I was staying in a luxury hotel! »

    This goes in the books as one of my most enjoyed hotel stays. Service, friendly and professional! Amenities, simple but more than adequate! Rooms, VERY clean, spacious, well stocked and well decorated. It's obvious that the staff here really care about keeping their hotel up to date, and keeping their patrons coming back. I highly recommend this hotel!!

    4
    « Good overall value »

    The rooms were large and recently updated the building was clean and the breakfast was good. However, there a a strange damp smell in our guest room. Also, the exercise room was quite dated and extremely hot.

    4
    « Great Hotel »

    Stayed two nights here on business. Received a text from Hotel in route that I could check in early! Check in was a pleasant experience...staff was very friendly and courteous. Room was very clean and spacious. Plenty of well lit parking. Would stay here again.

    5
    « Clean as a pin with friendly staff »

    We had bad luck during our last stay in Lewisville at a Quality Inn, so approached this trip with trepidation. We need not have worried since this Best Western Plus was just perfect. Everything is well maintained, the rooms are quiet and the staff is both friendly and helpful. We will stay here each time we have to be in this area. Easy access from I-35, too.

  • 5
    « Good value »

    This was a last minute trip, so I didn't have a lot of time to plan. Was able to make reservations quickly. Staff was friendly and helpful. Rooms clean. We had an excellent time. We go to this area several times a year, usually stay closer to Arlington. However, I think we have a new favorite place to stay.

    5
    « My go to hotel when I'm in Dallas »

    Great customer service, rooms, cable channels, and breakfast. Great location right of off I-35. Ask for Rebecca she will take care of you. All staff is great no matter who is a the front desk they will welcome you with a big smile!????. Thanks guys for taking good care of me!! See y'all soon!!?? SH

    5
    « Great stay »

    We stayed here the 17th - 19th of June. I had originally booked on Priceline a one night stay for the 18th. We decided to head down early I called the hotel and asked if we could keep the same room since I was booking another night through the hotel. Carlos said "no problem I will take care of it". Received a great rate and we enjoyed our stay! The hotel is a great place for couples or family's. This hotel goes the extra mile to make you feel comfortable. There are movies, books, games on loan for you to use. They also have extra touches around the property such as a very pretty small sitting area with a bench and wind chimes, flowers, etc. I have to say this is a very clean hotel! It's a little older, but very nice. They serve breakfast in the mornings there is a very sweet lady who takes care of that her name is Martha, she makes an amazing green hot sauce to enjoy with you eggs or whatever in the morning. Would definitely stay here again. Couldn't ask for a nicer staff.

    5
    « Clean Hotel: Friendly staff »

    The Front Desk staff was extremely cordial and informative on arrival. The room was clean, cool, and spacious. All staff members we encountered were friendly and inviting. The breakfast attendant was effecient and helpful.

    5
    « Business »

    The hotel was clean and comfortable. The staff was friendly and professional. The breakfast buffet was very good with a lot of healthy choices. I would recommend this hotel to anyone looking to stay in the Lewisville area.

    5
    « Very Profssional, clean, safe place to stay »

    The staff were very professional, and extremely nice when I came in. The room was very spacious, everything was very clean. I really liked the King Suite had a fold out bed for my son to sleep on. I slept like a baby and didn't hear anybody in the other rooms. The hot breakfast in the morning was exactly what I needed after traveling all day. I give the hotel 5 stars and is worth every penny. The beds were very comfortable and I loved they had purified water in the nice bottle! I will continue to stay here whenever I am in Town.

    5
    « A great place to stay »

    I would recommend this BW to anyone traveling through Lewisville. The desk people were very nice and responsive to your needs. The room was very nice , also very clean. Breakfast was outstanding, the area was very clean and your choices of foods were great. I would give this BW ***** Stars.

    5
    « Great Stay...friendly staff; updated, clean rooms »

    Stayed three nights for a graduation celebration. Hotel was updated, room was clean, staff were friendly and helpful...provided shaving cream after mine exploded during plane flight and toothpaste when we ran out. King room also had fold-out bed in couch for our niece who was traveling with us. Couldn't have asked for a better stay.

    5
    « The best place to stay in Lewisville »

    I stayed here overnight with my daughter. I come to Lewisville frequently and will never stay anywhere else. I had some issues booking online and so I ended up calling the hotel directly. They gave me a discount for my troubles! It wasn't their problem but they wanted to make it right anyway. They were very friendly and the hotel was impeccably clean. I loved having the coffee available in the lobby anytime. The staff was professional and the breakfast was wonderful. I just can't say enough about this hotel. A wonderful place to stay

    5
    « Excellent stay »

    Most friendly, professional, helpful staff ever and a lovely great first impression of the hotel. Fortunately everything about the hotel was exceptional, and I don't give praise lightly. It was clean, stylish, roomy, with a excellent breakfast which was beyond good. Room itself was well equipped and comfortable. I was very pleased with my stay, I hope to be back for another visit in the future.

  • 5
    « Great great place to stay! »

    We are here for the Great American shootout in Lewisville. This is the best place to stay bar none the help is wonderful and the rooms are immaculate. It is in the center of everything right on the interstate quiet perfect place. When we come here next year this will be the first place we call.

    5
    « Clean, reasonable, & comfortable. »

    We travel with a service dog & 2 small children. This was the easiest & friendliest check-in & stay. Beds were very comfortable. The complimentary purified water in a GLASS bottle was a neat little perk.

    5
    « Landscaping »

    Alfredo is absolutely amazing! He is doing such a wonderful job with the grounds. All the plants are so carefully tended. Chris and Carlos at the front desk are helpful and attentive and Martha is the queen of the breakfast buffet! Keep up the good work.

    4
    « BWP Lewisville/Coppell »

    The staff is EXCELLENT! Carlos and Martha were helpful and made sure our group had everything we needed. Easy access to restaurants and for our group, convenient to our meeting as well as to both airports. Quick freeway access.

    5
    « WONDERFUL EXPERIENCE »

    From front desk to checkout this was a good stay. Rebecca checked us in and was very helpful and friendly. The breakfast area was very clean and the meal was one of the best chain hotel breakfasts. They also serve Starbucks coffee. Checkout was quick. We were about 25 miles from the hotel and my wife remembered she left a pair of shoes in the room. She called the desk and the man said he would call us when housekeeping returned to the lobby. He called about a hour later and said they were found. She made arrangements for our daughter to pick them up in 4 days. We will stay at this hotel again

    5
    « Great stay. »

    The staff was very courteous. The room was clean. The staff was extremely helpful in providing us with information about attractions in the area. The fitness room was well organized. I would recommend this hotel.

    5
    « Most Hospitable and CLEAN! »

    Great people who run this place! NO qualms about giving gratuities, deals and extras!. We thoroughly enjoyed our stay. We will be there again. Outstanding breakfast, extra clean floors. Well setup room. Very clean pool and breakfast areas.

    5
    « Delighted with our stay »

    We stayed over night May 18 so we could attend our son's Ordination Service. All staff at the front desk were outstanding at meeting all our needs. The room was very quiet...fabulous since the hotel is near a highway and appeared to be full. Also, the room was very clean and spacious. Another benefit for us was that the beds did not have those heavy, very hot comforters/duvets. The bed coverings made sleeping much more comfortable. We would definitely stay here again. Proud Mother

    4
    « One night stay »

    The hotel was clean and had a friendly staff. We enjoyed our stay and was pleased with the hotel. The only negative comment about our stay was a musty odor when you walked in the room. I would stay at a Best Western Plus again.

    5
    « Sensational »

    Staying in a town such as lewisville generally doesn't excite me much , but I was pleasantly surprised by the Best Western I chose to book a room at this time. From beginning to end my visit was completely flawless. The smiling faces at the front desk , the amazing women in the room service department , not to mention the complimentary flavored water, ensure I will most certainly be staying here exclusively every time I visit ! Five stars Best Western !

  • 5
    « Great experience! »

    We received great customer service while staying in Lewisville. The rooms were appropriate size and very clean rooms. There was no stress when checking in or out. The pool was small but perfect for us. I would recommend this hotel.

    5
    « Amazing Value at Best Western Plus »

    This hotel had fantastic value. We paid right at $100 after taxes and the room was spacious and comfortable. It included a living area, fridge, microwave, new 'clean remote', and an outlet with six plugins and two USB ports. The breakfast buffet was tremendous with lots of variety. Strongly recommend.

    5
    « AWESOME STAY!!!! »

    I can't say enough good things about this hotel. Easy access from I-35. Close to quite a few restaurants but most outstanding was not just the location but the accommodations. Carlos took our reservation over the phone and was a dream of a desk clerk. Everyone was so friendly. We had requested a downstairs room close to an entrance because both hubby and I are slightly handicapped and cannot walk a long distance; i.e., down a long hall. Carlos fixed us up with the perfect room. And the room itself was superb. It was very clean and comfortable with the nicest accessories......real beverages glasses not plastic ones, real coffee mugs not paper ones, lots of TV channels (hubby's criteria....lol), sofa bed and easy chair plus rocking desk chair, elite bath accessories (shampoo, lotions, mouthwash, soaps, etc.). The hot/cold breakfast was excellent with two selections of scrambled eggs, lots of bread with a commercial toaster, lots of beverages, fruit choices, waffles, etc. Starbucks coffee in the lobby 24/7. Lovely lobby/breakfast accommodations. Even though it was adjacent to the Interstate highway, it was very quiet and no noises from upstairs or next-door rooms. I could go on and on about this hotel but I think you get the picture. It is a very classy hotel but not classy-hotel prices. I highly recommend this hotel. You will not be disappointed.

    4
    « We would stay again »

    Room was clean and very nice. Bed was just a bit to firm. Breakfast wasn't the best but eatable. The drainage from the roof over front door needs better drainage system when its pouring rain, we got wet from water dripping down.

    5
    « Great place with friendly staff, huge breakfast and refreshing lemon/lime water »

    After a long flight, it was a blessing to be welcomed by Rebecca at the desk and offered refreshing lemon/lime water while checking in. The rooms were comfortable, the breakfast very good with a variety of food to choose. We'd come back here for sure! Thanks to all the very friendly and helpful staff!

    5
    « Great Stay »

    My daughter and I stay here every year for a fun filled weekend of shopping. Hotel is very safe and close to Grapevine Mills mall. Lots of shopping, eating and movies close by. Hotel is very clean and quiet. Beds very comfortable! Will continue to stay every year with Best Western Plus!

    5
    « Best decision we ever made was to stay here :) »

    If it weren't for the fantastic Front Desk Manager, Carlos, our whole trip would not have been the same. We loved the hotel. It was in a perfect location for our needs. It was clean, everyone was friendly - both guests and staff. BUT - Carlos made sure that every thing we needed during our stay was taken care of. If we wanted to go here...he told us how to get there. If we asked about this...he told us how to do it. There was nothing about this stay that didn't go as we would've hoped. Thank you so much Best Western Plus for making sure that your hotel was in the appropriate hands. In Carlos, it could not be run better. Thank you! Thank you!

    5
    « Awesome Hotel »

    The word BEST in your brand certainly applies to the Best Western Plus Lewisville Coppell. Super clean hotel with the best staff working there. Regardless if you traveling north or south on I-35, very easy to get to the hotel from I-35. A very nice shopping mall and a variety of great restaurants available within a quarter mile from the hotel.

    5
    « Attention to detail! »

    Our experience at this BW was very nice - rooms very clean, fresh (free) water and coffee in room, lovely breakfast, free Happy Hour (!) and happy, friendly people to attend to our needs. Good location.

    5
    « Excellent location and service »

    I stayed four nights for conference at University of Texas, at Dallas. I was satisfied for excellent location and quality of service. I wnat to visit Best Western PLUS Lewisville Coppell, Lewisville again next time.

  • 5
    « Wonderful Hotel! »

    We came from Iowa to see family and friends and to go to the NASCAR Race. We had booked at another hotel and was Very disappointed, so I found the Best Western Plus and gave them a call. Carlos answered and he was super nice and helpful. He gave us a Great Rate and let us check in early morning! Carlos was super sweet and helpful, he made our family feel very welcome! All the staff we dealt with was super nice! Martha the breakfast hostess was so sweet, she greeted us every morning with a smile and good morning! We Highly recommend this hotel to everyone who comes to town needing a nice comfy friendly place to stay! ?

    5
    « Love this place »

    When I have to be in Dallas for meetings this is my place to stay. Friendly staff, nice rooms and great breakfast. I stayed on the 3rd floor and king room, with a sitting area and work area it is great for business travel. Will be back soon.

    5
    « Top of the line service and thoughtfulness »

    Every time I use this particular hotel, they have found something else to provide great service. Not on,y is service top notch by all I came in on tact wish, I needed a shuttle ride, but the shuttle was out. One manager took me in his personal car! Hotel is clean, clean, clean, and well maintained. Tons of little convenience touches throughout hotel and sleeping room.

    5
    « Service is outstanding »

    Thank you for a very comfortable and welcoming stay,the staff went out of there way to accommodate me. Ardith and Carlos made my stay so amazing, I will for sure return. Charlene was kind enough to arrange transportation to Dallas fort Worth airport at 6 in the morning.

    5
    « Great Experience »

    I flew in to Texas for a business trip, and it was recommended I stay at the Best Western in Coppel. I was glad I did, it was an overall great experience. Friendly and accommodating staff, very clean rooms. There are two restaurants within walking distance which I took advantage of when I was too tired to explore, and when I was feeling more adventurous there are plenty of shopping and restaurants within a mile or two. The front desk was lovely, and helpful when I asked for recommendations and directions. I will certainly stay again, and direct others if the need arises.

    5
    « For Chris Carlos and Keith »

    If i could rate this motel with 10 stars i would. The staff is the best you could expect.I stay there twice a year for NASCAR races. The staff treats me like family and the rooms are so nice and very clean and also very quiet.I hope to stay there many more times.Thank you to Chris,Carlos,and Keith.

    5
    « NASCAR WEEKEND »

    I've been coming here for years, three times each year for the TMS races. Beds are comfy, service is excellent. Rooms are modern and clean, all the things you want. Carlos and Louis are the best front desk guys you can find. They are most excellent!!!

    4
    « Comfort, convenience and service. That's what we got. »

    Rooms 216 and 218 provided an ideal setup for three generations of travellers. The beds were comfortable, there was a sofa bed, the room had a good desk for working on the internet while others could watch tv and the bathroom was well supplied with amenities. It was too cold to swim -- even in early April -- and the exercise room had good equipment, though it was small. On a business day an early morning workout might have been crowded. Predictably people will disagree over breakfast. For some the waffle machine will be just what they want. For others, industrial standard scrambled eggs could be off-putting. For me the cereal and oatmeal was perfect. Coffee was ok. We were there for one day for a family wedding, so the hotel was not the draw card. But when the front desk people both checked us in early (we were flying from the Northeast), and gave us directions to their favorite Mexican restaurant in Grapevine, we were most appreciative. We would definitely return.

    5
    « Fabulous Carlos »

    Do not do many reviews even though we stay in a lot of hotels. Making a special point of praising this Best Western and in particulary Carlos on front of house reception. From the minute we came in early to leave our bags until the minute we left, he was outstanding, nothing too much trouble. Always polite and courteous a staff member this chain should be very proud of.

    5
    « Great stay, freindly staff, highly recommended »

    The staff is incredible, friendly, knowledgeable, and professional. Jessica and Carlos make it a point to ensure your stay is comfortable and they are always ready to give you a warm welcome. The continental breakfast is fresh and consistent each morning. The cleaning crew are pro's and I feel comfortable leaving laptops and other personal affects in the room.

  • 5
    « Exceeded Expectations »

    From the moment we walked into the lobby, we were greeted by smiling faces and friendly, helpful staff. Our room was perfect with all the necessities within reach. The bed was certainly comfortable and the room was spotless. Breakfast was not only amazing, but the staff was on hand to assist and even make suggestions for options. How can you hate a hotel with fresh ground Starbucks coffee available 24/7?! We certainly enjoyed our stay and will most certainly be booking with this hotel for every future trip to the area.

    5
    « Above and Beyound the Call of Duty »

    My family had a wedding in Lewisville. I booked our reservation early with Best Western, but my dad did not. When he called to make reservations and stated that he wanted to be in the same hotel as his daughter, they were booked. However, they found him a suitable hotel from another chain less than a mile away and even gave him their booking information. This went above and beyond the call of duty to help out an elderly fella to be close to his family. The hotel stay was very pleasant and the staff were wonderful. I'm a fan for life!

    5
    « Great Customer Service »

    I Couldn't ask for a better place to stay. From the time I checked in, I knew there something special about this Best Western Plus Hotel. The rooms were very spacious with the extra larger king bed, the breakfasts were nice with a wide selection of food to pick from and there customer service was inpecable. I will return to this location...

    5
    « Friendly »

    Management and staff went out of their way to be friendly and accommodating. They allowed us to check in early and assisted us in our of our special needs. We stayed a week and plan to stay at this hotel again.

    5
    « Excellent hotel »

    It was for the first time I used this hotel and it was an excellent experience. Extremely clean lobby, room, breakfast area, the pool, etc. Nice breakfast with plenty of choices. Extremely friendly and helpful front desk employees. I will certainly return and I warmly recommend this hotel.

    5
    « Perfection »

    Could not be more pleased! The appearance of the facility was extremely clean. The breakfast buffet was delicious, warm, and the food service staff was very courteous. The shuttle to and from DFW was very prompt. Again, will stay there again on all of my business trips to the Dallas area...and recommend to others as well.

    5
    « great service »

    Had great service from check in to check out. I don't live in my hotel room, so I don't expect luxury, but the bed was comfortable and the room was clean and comfortable too. Those working at the front desk were helpful and courteous, the woman taking care of the breakfast area was cheerful and helpful. The breakfast wasn't gourmet, but it was quick and had enough variety for those in our group. The 24 hr coffee was a plus for the coffee drinkers in our group! The manager gave us a great suggestion for a Mexican restaurant and we all had a wonderful dinner!

    5
    « Amazing! »

    We travel a lot and best western is never our first choice to stay...however, we were so impressed with everything I had to get on trip advisor and write a review which I have never done before. We came with a group of 50 people for a dance competition, at breakfast i'm pretty sure everybody in the hotel was in the breakfast area at the same time and not once did any of the breakfast items run out and everything stayed extremely clean the hotel staff were running around like crazy making sure everything went smoothly. And a fantastic job they did! As I write this I'm still pretty much in shock at the whole experience. Yes, best western, great experience. Without writing a book for the review everything else was pretty much great, the room, facilities, fridge, microwave, amenities. You will not be disappointed with this best Western!!

    5
    « Large rooms »

    The hospitality was above reproach. Felt like home away from home. Gave us a goodie bag at checkout with water, CHOCOLATE & trail bar. Highly recommend and will return. This is what hotel staying is all about. Take notice other establishments their doing it right at Best Western Plus in Lewisville, Texas.

    5
    « Very nice hotel! »

    Only stayed overnight as we were visiting friends in the area. Easy to get to. Rooms & beds were incredibly comfortable. Considered buying a set of their sheets! Super soft. Hotel was very clean & staff was friendly & helpful as needed. Loved that their breakfast selection had a bit of a mexican flair. Good choices, fresh & tasty. Would definitely stay here again if in the area.

  • 5
    « Very Nice »

    The entire place was very clean and professional, The entire staff was friendly and nice. The breakfast was cooked well, nice selection, and a friendly relaxed atmosphere. The access from I-35 was easy,, ample parking, close places to dine.

    5
    « "Absolutely wonderful place, awesome staff, if you want to be home but can't, be here!" »

    It was a business trip that I didn't want to go on to begin with. Delayed flights that made me miss connecting flights, airport food, the waits, and paying 12 dollars for a cheeseburger for the pleasure of waiting made this trip from Iowa to Texas one for the books. When I finally checked in, let's say that I wasn't exactly a ray of sunshine. I had mentioned my frustrations to the hotel staff, and instantly, they knew who I was, what company that I was with, and the troubles that I had getting there. The staff instantly went into a "How can we make this guys day better mode". I had apologies for things that the staff had no control over, I had their sympathy when I had no right to have it, and the bent over backwards to get me to my room in under 60 seconds. The room, by the way, was beyond belief. New, fresh, huge, clean, well stocked, and very inviting. I'm an old guy, and have traveled most of my life, from Europe, the Middle East, the far East, and all over the USA. (I'm from Iowa, GO HAWKEYES). The entire staff, without reservation, made the 3 days in Texas AWESOME. .....So, knowing that I have a 4 hour layover to get home, I was dreading the trip home. I shared that with "Carlos" (the Best Western employee that took me back to the airport) and he and his personality was unheard of. He knew of my problems getting there, and was sincerely moved about my problems of getting home. Carlos, was just the last person that I dealt with, but they were ALL fantastic. I have NEVER commented about any hotel or product online before, but my experiences at the BEST WESTERN LEWISVILLE warranted such action. Bravo guys, well done. Ken Midyett, Keystone Iowa. 515.402.8156

    5
    « Nice Hotel »

    Everything was better than we expected. I will stay here again. We had a family reunion and booked 3 room. Everyone was happy with the rooms. The breakfast was good. The staff was nice. Clean comfortable rooms at a good price is what we wanted and we were happy with everything.

    5
    « Great staff that makes you feel at home »

    Once again Carlos, Rebecca and the rest of the staff have gone above and beyond making our group feel welcome and right at home. They always go above and beyond to ensure we have a great time. We have been staying here quarterly for many years and look forward to many more years of their great hospitality!

    5
    « Gratitude »

    We travel annually to Lewisville to see family. For the past few years increasingly that means staying for multiple days to care for my mother in her independent living facility, a hospital or a rehab center. We always stay at the Best Western Plus in Lewisville. We repeatedly enjoy a clean and quiet room and a very good breakfast. Beyond the clean and quiet room the key reason we return to this hotel every year is the staff, they are most helpful and friendly. I had healthcare forms to be copied and rather than sending me to who knows where they made copies for me at the front office. The front office, kitchen and housekeeping staff are very nice. We sincerely thank the entire team! Steve Hinds

    5
    « Birthday! »

    Stayed here the night before we headed over to great wolf and it was awesome, best were comfortable, clean and staff was extremely friendly.. Very quiet even though it's sort of right by the highway.. Great stay. Will be staying there again!

    5
    « Visit relatives in the Lewisville area »

    The staff was very cordial and accommodating. The location to DFW airport was very convenient for us at least since we were visiting relatives in Lewisville. Cookies in the evening was a nice touch. My wife preferred a foam pillow for her neck, which was available. There was a washer and dryer available if needed. There was a business center with a couple of computers and a printer for your use in addition to free Wi-Fi. We've stayed at the hotel on an earlier trip to the Dallas area and will likely stray there again in the future.

    4
    « Overnight stay for business meeting »

    Large comfortable rooms and free hot breakfast. Reasonable price. Near to several restaurants (within walking distance) and just off the I35E. Ample parking space. Have not stayed here before but would stay again if in the area.

    5
    « So glad that we checked Trip Advisor! »

    We tend to avoid Best Western Hotels, but we decided to take a chance due to the wonderful reviews on Trip Advisor. We were able to park a large moving truck which towed our vehicle with ease! A gas station was right next door! So convenient! The hotel is beautiful, despite the fact that it is a bit older. The staff was very helpful. Our room was very comfortable with a huge bathroom and comfy beds. I had wished for a bit more selections for fruit and yogurt. Another suggestion is that they should include salsa for the eggs! The woman in charge of breakfast was so sweet! She even brought my husband a fresh glass of juice. We found it very convenient to our new home here in the Lewisville area! We will definitely have friends and family stay here when they visit us!

    5
    « excellent hotel »

    great place to stay with nice clean rooms and friendly and caring staff. only stay here....Only place we stay in Lewisville, TX English speaking as well. Close and convenient location to all shopping centers, malls and restaurants. great location

  • 5
    « That's what I call customer service... »

    From the moment I checked in to the moment I checked out, I received incredible customer service. First, the manager, Carlos, checked me in and provided me a hand written note with his name and number and told me to call if I needed anything at all. He was as sincere as could be and I could tell that this location took pride in providing top-notch service. Second, when I checked out, Chris took customer service to a whole new level. When I asked him to call a cab, he wanted to know where I was headed. After I explained that my destination was only a few miles away, he offered to take me himself. I took him up on the offer and he was happy to help. Not only did it save me a taxi fare, but it saved me the time it would have taken for a taxi to arrive. I also had a very nice, clean, comfortable room and a great breakfast, but that all took a backseat to some of the best customer service I have encountered. Great job, Best Western Lewisville!!!

    5
    « Very Satisfied »

    We had stayed at this hotel last year for several nights. We were very satisfied with the service and amenities at that time, so returned again this time for another two night stay. Same quality of service and all the staff was very helpful and courteous. I will stay again when I come back to Lewisville.

    5
    « Great Hotel »

    It's by far the best hotel I've been to. I needed a place to stay so I gave them a call and tried out the room with a jacuzzi; it was great, my girl loved it. They have excellent customer service and the rooms are clean, comfortable, and look great. I definitely recommend this place. Two thumbs up!

    5
    « Visiting family in Lewisville, Texas. »

    We stayed at location for convenience was pleased with excellent service. Entire staff was pleasant, kind. Thanks to Carlos Perez, Front Desk Manager and Front Desk Representatives Jessica and Rebecca.

    5
    « OUTSTANDING CUSTOMER SERVICE HIGHLY RECOMMENDED »

    I wanted to express my gratitude towards the service I receive from Mayra and the rest of the staff there at Best Western. Needless to say the night I dropped in was already a tough night for me from the beginning and to make things worse I had to quickly find a place for mother to comfortably stay. We were visiting from California and the decision to get a hotel was made rather than to stay with family. I was new to the area and looked up your establishment as being the closest hotel on the GPS. It was a late and I went into the facility to inquire about the rates. I met Mayra who was at the front desk. She greeted me with a big smile and welcome. I quickly explained to her that I would need a room for about a week and although I would be paying for it my mom would be the one to reside there for the allotted time. Mayra didn't hesitate to explain the amenities that they offered and the rate that she could provide. Leaving myself open for options I honestly asked about a nearby hotel and she kindly responded that I could not have my mom stay there. I was very thankful for the whole hearted honestly as I could not mess up with the room I got my mother. I ended up checking out the reviews of the other hotel and saw that she saved me dramatically. I went ahead with the booking of the room and asked if they had Queens Size beds, she provided me a room with a King size. After Mayra explained that they offered 24hr Starbucks coffee and complimentary breakfast I knew this was a great place to keep my mom. The atmosphere that Mayra created gave me great comfort that I could leave my mom here and not be worried. Mayra assured me that she was in good hands and took the initiative to also offer checking in with my mom to make sure all her needs were met. I was filled with relief. This night just turned around. My mother also confirmed that she followed through as she mentioned how polite and courteous Mayra was during her stay and upon each interaction she made sure that my mom was taken care of. I can't explain how grateful I am for the service that was given during a time of vulnerability. Mayra made a bad night turn into a blessed one which left my mother and I completed satisfied! each time I came in to visit or pick up my mom I was greeted by friendly staff. I highly recommend this location. They take pride in making sure their visitors are well taken care off. Even the cleaning staff we very kind. Thank you very much for the service you and your team provide!

    5
    « Recommended »

    The room was nice and clean, and spacious as well. The hotel staff was friendly and professional. I only stayed for one night and I enjoyed my stay. The breakfast was very good. I will definitely recommend this hotel to family and friends and will stay there again.

    5
    « Outstanding Hotel »

    My family stayed here for 7 nights. It was the cleanest hotel I've ever stayed in, and I tend to be picky. The staff were all very helpful and the people in general in the Dallas area are very friendly and pleasant. The breakfast was very good and fresh with an attendant available at all times. The Starbucks Coffee and afternoon cookies were a nice added bonus to the stay. The business area was nice as well, and when the printer wasn't working, the staff immediately helped solve the problem. Another thing I noticed here that I have not seen at other places....they keep an eye on everyone coming in and out of the hotel, and this increases safety all around. The location was great for us with easy access to the airport, malls, AT&T Stadium, and downtown Dallas. There was plenty of parking available at the hotel with easy access to the major highways. If you're going to Dallas area...this is the place to stay.

    5
    « always a good stay »

    I have always stayed here when visiting and have been treated well and the property is in top shape! breakfast is great, all around best stay! I recommend this who is traveling for leisure or business.

    5
    « Our Visit to see friends »

    We REALLY enjoyed our stay at this Best Western Plus in Lewisville,Tx. -- The room was clean and roomy and very quiet when we were ready to go to bed. No hallway noise or outside noises from vehicles! A BIG plus for light sleepers like myself. -- The staff were all very polite and helpful and always had smiles on their faces. -- Thank You for being so kind.

    4
    « Hotel in Lewisville TX »

    Good Hotel with a great staff. Its clean and a great deal for the price. Mayra, Jessica, Patricia and Carlos all do a great job! I have stayed in several Hotels in Lewisville and this one easily compares to other chains and normally much less expensive.

  • 5
    « Excelente Service »

    Great hotel, great service, but specially great attention from all the staff. Especially the breakfast it is hot and fresh, Ms. Martha Duarte excellent hosts and makes you feel really at home. The price is fair for everything we got. Real free WIFI Spacious parking space and everyone is bilingual

    5
    « Best service, best breakfast, Best Western! »

    We arrived really early with no expectation of getting a room. But sales manager Keith and office manager Carlos made us feel at home and welcome from the get go. Gluten free possibilities for breakfast make us really happy and nothing better than all day Starbucks! Oh... And the rooms are remodeled and comfy! We'll be back next year for this swim meet and BW will be an easy decision.

    4
    « Nice hotel »

    This hotel was nice and quiet. Beds are comfortable. Lighting is a bit dim, television was a good size... Convienent to the highway and local shopping... Price was good, and continental breakfast was nice.

    4
    « Great People »

    The breakfast hostess was awesome, she would help you and the food was good. The breakfast area was clean. The check-in and check-out process was easy and the desk clerk was very nice and helpful. My stay was extremely pleasant.

    4
    « 12/5/15 »

    great hotel. Very friendly staff. The hot starbucks coffee and freshly baked cookies were a special treat to us as we were freezing cold.Breakfast buffet is always good and lots of choices! Having all the amenities necessary was great!

    5
    « Fantastic »

    My fiance and my 3 children and his son stayed here for 3 nights. I had called and made arrangements for a late arrival while on the road. The front desk clerk was so very nice. When we arrived our room was very nice and orderly. Considering we had 4 tired children our room was perfect! The morning staff was so nice and the breakfast attendant was the sweetest lady I have met in ages. The younger kids were enamored by the beautiful fish tank in the lobby. I plan on making several more trips to the area this next year and this will be my go to spot. Keep up the wonderful work!

    5
    « Thanksgiving Vacay »

    Wonderful staff, clean hotel, great breakfast, great value. I would definitely recommend. I will return when I visit family members again. The breakfast was fresh, lobby clean and staff was very attentive.

    5
    « Why aren't they all like this? »

    This was our last stop on the way home from a long Thanksgiving road trip. Great way to finish. Receptionist was professional and friendly...actually think she likes her job! Building and room were clean and well maintained. Had some good and not so good stops on our trip. I can only think of one other as nice as this.

    4
    « Comfortable and convenient »

    Hotel was convenient and comfortable for a one night stay on our Thanksgiving trip. We arrived later in the night and the staff was very friendly and helpful. It was easy access to the Interstate. The room was very big and comfortable. One of the things I like the best about Best Western is the large bedrooms.

    5
    « Pre Air race stop over »

    Fairly easy to find despite the road works on the main freeway. Nice easy check in with friendly staff. (Carlos and his colleague) Not too much traffic noise considering the proximity to main road (We did have a helo medevac one night on the highway!). the room is great with all the facilities you could wish for, including bottled water, fridge, tea and coffee making and microwave. No less than 10 power points throughout the room and free wifi.. Would recommend staying here and not too far from the Texas Speedway track. has a nice little outdoor pool with key card entry for security. Ice making facilities on each floor. Breakfast was good in the reception area with ipads. 24 hour coffee was a great thing to have in the reception area. Stayed here for 3 nights, could quite easily stay longer if necessary

  • 5
    « Great Travel Experience »

    I arrived a bit late, but the room was waiting, and the receptionist wasted no time getting me checked in. The room was clean and welcoming, a great place to decompress after a 9 hour shift before my 7 hour drive!!!! Plenty of towels, and complimentary items in the form of shampoo, and bathing products. The bottled water was a nice touch, and everything was so nice...really nice. Exercise equipment seemed either new, or very well maintained. Most of all, breakfast was awesome! YEP, I REALLY LIKE THIS PLACE...and, I'LL BE BACK! EASY to find, by the way... that's important on the end of a long trip. No one wants to struggle with complicated directions!

    5
    « Good experience. »

    Exactly what we needed. Friendly, helpful staff and a comfortable night's sleep. Traveling and stayed for the night. Greeted promptly and courteously. Room was clean and spacious. Good choice for the breakfast. Served Starbucks coffee.

    5
    « Awesome experience »

    I would definitely be staying here again if I ever have to go. I would recommend it to friends and family for sure. It's in a great location not far from many attractions plus it's near DFW if you're traveling or picking up someone. The staff was very friendly and helpful.

    5
    « Excellent hotel for business traveler »

    The staff are all EXCELLENT! They are super attentive and friendly. The full breakfast is really great...thank you, Martha Duarte, Breakfast Hostess, for making the start of the day great! The hotel is really clean and updated.

    5
    « Home away from home. »

    Great hotel with curtious and helpful employees. The room was clean and comfortable. The free breakfast with a wide selection of items was bonus. I felt welcome and appreciated. This hotel is at the top of my list.

    5
    « Best Western »

    This was my first stay at a Best Western Plus and I will stay again in the future. The rooms were very nice and updated. The beds were wonderful. The breakfast was great! We had a suite and everything was clean and comfortable.

    5
    « Great place to stay »

    Stayed here for 3 nights, great service and hospitality. Rooms are clean and big, fold out bed couch is also included in some rooms. The management and staff were extremely helpful and nice. Definitely a great place stay !

    5
    « A rave review »

    After seeing the motel we booked on line we decided to check out other hotels. Saw the sign and stopped in and immediately knew this one would make our vacation special. The most comfortable bed, a table for two computers with hookups and two chairs (as opposed to one place to sit and unplugging a lamp for access). The decor was nice, including the large fish tank in lobby area. Home made cookies or granola bars in the afternoon and Starbucks coffee available all day. This is the place to stay in Dallas/Ft. Worth.

    2
    « The smiles from the staff expressed a warm and welcoming feeling. »

    My overall experience is was just perfect. The entire hotel is extremely clean, the carpets were fresh and you are left with the feeling that you were in a resort. It's just a really nice hotel. Each employee that I encountered has been warm and appreciative of my business. I was so impressed. In closing I'd like to mention personally the following staff that went out of their way to make me feel extremely valued and they are as follows: CARLOS ( This guy adds value to the hotel just by being there. He is just awesome to engage with)...then we have Jessica, she's kind and considerate. Then we have Myra....she seems like a little manager. She knows everything and always has a kind look. Lastly. Then we have Rebecca, she's sweet, informative and just willing to help. Lastly we have Michael. He's just a good person and is willing to engage you in a good conversation. I just appreciate this hotel and it's staff and I highly recommend that anyone consider this place first if you find yourselves in need of a place to stay.

    5
    « Guaranteed best stay!! »

    I have stayed at many hotels in my life and never had a better experience. The front desk staff was incredible, especially the manager Carlos. They made me feel as if I was a friend, not just a guest. Usually when you stay at a hotel, after you check in that's it, your lucky if you get a hello or goodbye! That was not the case here! Each person knew me by name and each time I went down into the lobby they were so helpful. They serve Starbucks hot coffee all day for free and one day I had told Carlos that I liked iced coffee. He came out from behind the counter, made me a coffee and put it in his personal refrigerator! That has never happened to me in my 29 years of traveling! The room was so clean, cozy and made me feel at home! The hotel is only about 15 minutes from the mall and other shopping centers. If your traveling to Texas, I very highly suggest you stay at The Best Western Plus Lewisville/Coppell. What a wonderful experience I had!

  • 4
    « This was our second stay, the first visit was better »

    We come here for business trips and this was our second stay. The first time was better, although our reservation was messed up, the manager went above & beyond to help us find another room at another hotel for the first night. They also allowed for a late check out, no charge. This past visit we had a tub that wasn't very clean & the AC never worked properly. We weren't extended the late check out, as we were told they were full for Sunday. Overall it was an okay stay this time, not sure if we'll stay here again for future business trips.

    5
    « "Best place to stay" »

    My crew and I spent 2 1/2 weeks at this best western and it was one of the best hotels we stayed at in our three month trip in the Dallas/Ft.Worth area. The management and staff were unbelievable and extremely helpful to us. If you stay there just ask for Myra she was the best to deal with!

    5
    « Great place to stay »

    We've chosen to stay at this Best Western whenever we're in the Lewisville area. The staff is very professional and personable. The facility is always kept spotless, the breakfast is plentiful, the rooms are comfortable.

    4
    « Very good staff »

    We stayed here for the nascar race, the staff was extremely professional and helpful in every way, breakfast was "ok", but it was taken care of very professionally, and it was clean. The beds are hard and very uncomfortable, as nice as everything is, this is why I didn't give it a 5 star rating. As nice as this hotel is, you would think that the old spring mattresses would be replaced with at least a pilltop, l woke up both mornings with severe shoulder and neck pain from how hard these mattresses are, but I assume thats a corporate decision, and I cant look down on the hotel itself because it was clean and the staff was amazing.

    5
    « Great Weekend »

    The manager and front desk staff always go out of their way to make our stay enjoyable at this hotel. Never had any problems in the 5 years that we have been using this hotel during our visits to the Metroplex.

    5
    « Best Western Louisville TX »

    The staff here go out of their way to make sure your stay is enjoyable and comfortable. We have used this hotel many times and keep coming back. Carlos and the entire staff goes above and beyond every time! Everyone we meet is very friendly.

    5
    « My stay at Best Western Plus Lewisville »

    I am a Gold member at Hilton Hotels. However, after staying at this particular Best Western, I've already stayed at another one. The Best Western Plus Lewisville was positively one of the best hotels I've stayed in, and I stay in numerous hotels across the US. I would highly recommend this hotel to anyone. The management is incredible, and the rooms are exceptional. From a nice variety of pillows to sleep on, to great mattresses, a refrigerator, coffee maker, nice irons & ironing boards, and even an incredible breakfast. Plus, they even give you a complimentary glass water bottle to drink free of charge! I would highly recommend this hotel to any family or business traveler. Lastly, what you get for the rate make this luxury hotel seem like a budget hotel after you see what you get for the money. This is the first review I've ever written, but because this was such a nice stay, I had to make my first ever excellent rating for this hotel. Thank you again for such a great stay.

    5
    « Nicest Best Western »

    This Best western is one of the nicest I've stayed at. Very nice rooms. Better breakfasts than most Hamptons. And great customer service. If you are in the area this is a great place to stay with a good rate. I will be staying there again next time I'm in town.

    5
    « Great hotel »

    The hotel is the nicest Best Western that I have ever stayed at. The breakfast is way better than the normal Best Western hot breakfast. The staff was nice, the rooms were very clean, and the manager was kind as well.

    5
    « Great Hotel - Great Customer Service! »

    The hotel was great! When they found out about TripAdvisor and Amoma.com refusing to refund my unused room charges when my plans changed and I checked out early, Chris at Best Western tracked me down and offered to refund my unused fees directly to me. The room was very comfortable, the breakfast was tasty but the reason I will come to this Best Western every time I need a hotel in Lewisville is because of the caliber of the people who work there.

  • 5
    « Cookies at front desk and very friendly people. »

    The hotel is easy to find and is accessible from different highways. The desk staff are very friendly and attentive and even have chocolate chip cookies to offer in the evenings. Nice full breakfast is available in the mornings. The room was clean and comfortable.

    5
    « Love it! »

    Have stayed in many Best Westerns and this has been so far the BEST! Very kid friendly had all accommodations a family could want. (DVD, movies, games, Disney Channel....) Decoration was very nice. Felt welcomed and at home. Will stay here again!

    5
    « Great service »

    After having to leave a very gross hotel room in the area we arrived at this hotel. Jessica the front desk lady assured us a nice stay and helped to comfort us. The hotel is super clean very nice and the extra accommodations are terrific. So beyond happy with the choice to come to this hotel after the HORRIBLE experience at the last. And again, Jessica was extremely kind, helpful, and reassuring.

    5
    « Family Review »

    Homey, staff very helpful and accommodating, Excellent breakfast, Rooms are updated, large, clean and comfortable. Beds are above average in comfort. Easy access off I-35. Shopping center and restaurants nearby. Should be at the top of your list for hotel.

    5
    « Best stay ever »

    I was in town to hear The Johnson County Coroners at Hat Tricks Jessica checked us in and was very professional. The rooms were luxurious and comfortable! I wish I could have stayed longer...I will definitely stay at this location again when in the area! thanks

    5
    « By far the best hotel in the area »

    Our experience here could not have been better. Everything was in excellent condition, from the lobby to the room to the fitness facility. The staff was great. We will definitely stay here any time we are in town.

    5
    « Great Stay! »

    We were looking at reviews for Hilton Garden Inn, Dallas when we saw this hotel was rated higher on customer reviews and was half the price and closer to where we wanted to be in Lewisville, TX. So, we gave it a try and boy were we pleased with out choice. From the outside throughout it is clean and well kept, staff was friendly and helpful. Our suite was nice and comfortable and at half the price of the other hotel, well we were more than pleased, it was a great stay!! Highly recommend the hotel to anyone visiting the area. Oh and if you want great BBQ, go to Hard Eight in Coppell, it's just a few minutes away, you will be amazed!

    4
    « Nice hotel, so-so breakfast »

    This hotel is nicely kept up and has a small, homey atmosphere. The staff greets you, and there is a living room-like sitting area in the lobby. The breakfast sits out, however, and is not as good as one you would order in a sit-down restaurant, though still better than other chains that have a lobby breakfast set-up.

    3
    « Not worth the money »

    For the money, I expected better of this hotel. I stayed at a Best Western Premium, previously, and loved it. This room cost as much, so I expected quality as good as the Premium brand. It was not. The room needs a second TV, and more available channels. The couch was small and our room smelled damp, as if it was near a pool. I won't trust another Plus property.

    5
    « Very nice »

    I stayed here while attending training room was very clean and comfortable was in a very good location for me being just down the road and kept me from having to get on the interstate. Free hot breakfast which was pretty good different variety every morning. Staff also friendly and helpful

  • 5
    « Great Job Mr. Perez »

    At the last minute we decided to stay in Lewisville instead of heaing home after a bike run in McKinney. The staff (Mr. Perez) was wondeful. We took a room with a jacuzzi and enjoyed every minute of it. The breakfast was good for a hotel breakfast; nothing out of the ordinary. We are planning on stay again soon just to get out of the DFW rat race. Thanks to them for a great nights stay.

    4
    « Business Meeting Spot »

    While planning a tri-state sales meeting we realized that our usual meeting room was double booked so we changed our plans and I contacted the Best Western Plus in Lewisville since our evening group activity was already booked in that general area. They confirmed that they had a meeting room and guest rooms that would accommodate our 18-20 guests. The hotel is very clean and the meeting room accommodated our meeting perfectly and the rooms were nice and clean as well. I had no issues at all and they made my meeting very easy to manage.

    3
    « Not happy! »

    We were here summer 2015 on what was supposed to be a week stay. We live local and were undergoing house reno's. I picked this hotel based on it being number 1 on TA and it was also close to hubby's work. Needless to say we left after the second night! The area around the hotel is not the best. We felt very unsafe after the two mornings we walked out to go to work/school and there were cops arresting people both mornings. The front desk staff is very nice and accomadating. The hotel itself isn't the newest but rooms are clean and kept up. I requested that no maids clean our room since this was our "home" for the week and I didn't want the invasion. The front desk person said, "I understand plus you never know." Of course that stuck in my head after we left to another local hotel and realized I didn't have my jewelry bag. I called and of course they never found it!! Well it was left in the room..... I really wonder about all the overly positive reviews!

    5
    « Great place to stay »

    The hotel staff here are warm, friendly, and very helpful. The beds are comfortable, room clean. Breakfast is exceptional. Only problems were that the heater smoked and sparked briefly, setting off an alarm, when we first turned on the furnace, we couldn't figure out how to operate the DVD system, and we did not feel secure using the Internet system because it registers as "not secure" despite using a code to access it. We will stay there again. It makes us feel safe and valued.

 

raggiungere l'hotel ...

tutte le direzioni

·Da: Interstate 35E. Segui le indicazioni per l'uscita 449, dirigiti verso ovest su East Corporate Drive e prosegui fino al Best Western Plus Lewisville Coppell, che si trova all'angolo.