Best Western Plus Lewisville Flower Mound

Best Western Plus Lewisville Texas 7/19 - 26/2026 When booking motels one has a mental picture of clean sheets, clean carpet, clean shower--no dirt anywhere, thank you very much. This one was all the above. I mentioned to Joseph prior departing that I'd be back when staying anywhere in the area. How about this one: Left a $20 bill on the bed as a gratuity for the maid. When I arrived back in my room that evening the bed had been made and my $20 was kindly put back on top. And this one: When someone higher up at BW than the folks in Lewisville made an error -- one that was going to cost me the price of an extra night -- someone local took the hit for me. One really can't ask for better than that. And the pool was clean, the landscaping bright and blooming everywhere. Hat off to the gardener...yes, they had a guy hosing everything down every morning. Looked to me like he took pride in his work. * Water was hot * No noise any of my six nights * All-day coffee machine downstairs worked amazingly well the whole time (therefore I didn't have enough self-control not to try mixing espresso with my usual plain black... leave that one for 'all y'alls,' as they say in that neighborhood) Sincere thanks, Chris and Carlos. I'm grateful.

The hotel clean , great rooms, great staff. Comfortable beds, close to great restaurants and stores

The room was clean and pleasant. The people working the front desk were very helpful and accommodating, even offering to bring coffee up to my room when I called at 5:00 in the morning with a question. I would definitely stay there again.

I stay at a lot of Best Westerns, about ten ready this year, and this one is by far the best. The rooms are great, especially the new walk-in showers. Cindy at the front desk was very helpful and Karen at the breakfast area had arranged an attractive room with plants or flowers on each table, good food, useful signs, and lots of little touches. I could not think of anything that was wrong with the whole property. Oh yes, the dedicated parking for Silver guests is very nice.

Our bus stopped at this hotel two times while on a Senior Citizen Bus tour. This was a nice hotel that looked like it was recently remodeled. The rooms were clean and quiet. The beds were comfortable. The staff was friendly. The breakfast was very good with a nice variety of foods. The attendant kept the food filled up and the area clean. The second night that we stayed at this hotel, I asked the manager if our group could use a conference room. We wanted to play games, but the lounge area was small and we didn't want to disturb people. He kindly opened up a conference room for us to use for an hour.

Beautifully remodeled hotel with caring staff. Naton, Joseph and Marilyn in particular made our overnight stay very enjoyable. The room was large and clean. The bed was super comfortable and we both had a great night's sleep. Breakfast was one of the best that we've had with fresh burritos, scrambled eggs and sausage. They even had Starbucks coffee as well as a coffee machine for lattes, cappuccino, expressos, etc! We are Diamond Select members and stay in lot of BW hotels. The Best Western Plus in Lewisville provided an excellent experience and we highly recommend a stay.

The hotel room was very clean. Breakfast was great. The hotel staff was very polite and did their job well. I will only stay at this hotel whenever I return to Louisville.

Not pleased with staff at all. When I approached the front desk to discuss a matter, one of the men behind the desk raised his voice and was acting belligerent. His behavior was extremely unprofessional.

Excellent! Very clean, great breakfast, friendly front desk, very quiet, nice neighborhood, updated all the interior, coffee 24/7, large room, large bathroom counter. Would definitely stay here again!

All the staff was very friendly & very helpful. After a car hit a pole & knocked out the power to the surrounding area, they even got us out of the elevator that was temporarily stuck between floors when the power went out. My room was so nice, so clean and so comfortable. The complimentary breakfast was very good. I really loved staying there & will return next time I visit my family. I highly recommend Best Western Plus Lewisville Flower Mound, its truly an excellent place to stay.

Very nice people run the place. Everything is kept very clean. The breakfast and the woman who runs it are great. Neat, nice and clean. I have stayed here twice now. This is my new stop when I visit the area.

Great staff. Recently renovated very large rooms. Staff accommodated special request ensuring we had connecting rooms. Nice extra amenities for guests like fresh water in rooms and a water fill station. Breakfast had good selection but could be improved by more fresh fruit.

Had such a great experience at Best Western in Lewisville! Joseph was the first person I saw, and he made me feel so welcome right away. Mandy and Joseph also gave us a friendly goodbye when we checked out, which was such a nice touch. Their kindness really stood out and made our stay even better. Thank you both for the amazing service — we'll definitely be back!

New hotel. Spacious. Clean. 24 hour 7-11 next door. Quiet. $25 Uber ride to DFW. No airport shuttle. Breakfast area. Many squawky birds in the surrounding trees. Friendly attentive staff. It was the middle of the night so I didn't see anything else.

I had the pleasure of staying at Best Western Plus Lewisville Flower Mound and highly recommend it. The staff is consistently courteous, attentive, and professional, ensuring a seamless and enjoyable experience. The reception and breakfast areas are thoughtfully decorated, creating a welcoming atmosphere that adds a personal touch. Additionally, the breakfast offerings surpass those of many other hotels, providing a higher standard of quality. Overall, this hotel offers excellent service and comfort, making it a great choice for both business and leisure stays.

Superb service. Our stay was chosen for us by the airline due to a delayed flight, and the airline chose well. We arrived late and departed early, and both team members at the front desk provided exceptional and friendly service. The room was spacious, well-equipped, and comfortable. The complimentary breakfast was outstanding. Highly recommended.

The staff at this Best Western really make the stay nice. They are always friendly & helpful. The reception/breakfast area is always very homey; decorated for the season, etc. The breakfasts are definitely a step above other hotels

I had an absolutely wonderful stay. Joseph & Marilyn at the front desk were such a delight! I loved their hospitality. Very helpful people and engaging and made me feel comfortable. The breakfast was delicious. I ate more than the waffle attached! Thank you for a cheerful time.

excellent experience, all staff was good especially Marilyn and joseph, we will come back. The housekeeping service was excellent. We will recommend this hotel to our friends and family. The direction to hotel is very easy, we did not have any problems to find the location. And hotel is very quiet. convenient for restaurants and shopping stores

Nathan really helped me out last night. My flight was cancelled and my luggage was lost and he helped get me things I needed. His kindness was much appreciated. Nice room and very clean. Check in and checkout was super easy. He also helped me call a taxi back to the airport. Thank you Nathan!

The rooms were very nice and clean, and the staff was very friendly and helpful. We noticed that the full breakfast was only served on certain days. It would have been nice to know that. Because of my husbands diet issues, he cannot have most of the foods served at a continental breakfast and would have preferred the full breakfast. However, the breakfast provided was very good.

I stay at this hotel several times each year for business purposes and the reason I continue to come back is the facility is always very clean and the staff is always very friendly and helpful. Breakfast is always great as well. It feels like a home away from home. John T.

Great stay with amazing service, wonderful breakfast and clean spacious rooms. I really appreciated the willingness of the front desk to go above and beyond to meet my needs. At many hotels, they simple say they can't to many requests. Here, I could tell they would do everything possible to make a guest feel at home.

The staff at this hotel were incredibly welcoming and helpful throughout my stay.  Their exceptional service, provided me with a clean and comfortable room which was kept immaculate and stocked making my day to day stay very comfortable.  They staff are beyond friendly and treated me just like I was family. The continental breakfast was different each day during my week long stay and it was very good in my opinion. The entire staff was very skilled and helpful, they truly epitomize was a team is. In the future when I travel to the Dallas Metroplex, I will only be staying at the Best Western Plus in Lewisville. It was a pleasure to experience the property as it was maintained well both inside and outside. The outside was kept clean and the curtilage reminds me of botanical gardens it is very beautiful. Thank you one and all for sharing your time and efforts. You will always be remembered as the best in my heart!

This BW+ is very clean and well maintained! The staff were tremendous! Breakfast was excellent. Marilyn was very helpful during breakfast and made sure the breakfast area was clean. We used the pool which is situated nicely away from the hotel across the parking lot so that other guests are not disturbed. We would definitely stay here again.

I have stayed at this location twice when visiting family. All staff members are friendly and helpful. The property is well maintained with lovely landscaping, a nice lobby and clean comfortable rooms. I will definitely book again when I'm in Lewisville.

Our room was spacious and clean in every detail including nice sitting area. Bed so comfortable we slept well the first night. Hot breakfast with friendly staff and rotating menu. Older facility but is well maintained. Thank you, Joseph!!

We went to visit our son who lives less than a mile from this hotel. The hotel staff were helpful and attentive, the hotel itself was lovely and our room was clean with a comfy bed. The breakfast included warm scrambled eggs and make your own waffles.

This is a very nice, clean and comfortable place to stay. The staff is very friendly and welcoming. The rooms are very nice and well maintained. Beds are very comfortable. Definitely recommend

Exceptional service by General Manager (Chris). Very comfortable room. Highly recommend if you are ever in the Lewisville vicinity, or if you are stuck overnight at DFW due to a flight cancellation or if you need a hotel nearby DFW the night before a flight. Thank you, Chris!

From the time we walked in, we were made to feel like family coming home for a visit. Cindy, Carlos, Joseph & Chris greeted us with sincerity each time we came and went. They gave us great ideas for things to see and do. Entire staff was friendly. The place was clean & neat. We will be back next time in the area!

I stayed at this hotel for business and was extremely impressed with the attentiveness of the staff and the cleanliness of the property. The breakfast options were wonderful, and everyone was so friendly.

Stayed here in May 2024. It was in convenient location. The staff was very friendly, especially the woman who ran the breakfast area. She greeted everyone as if a family member was walking in to her kitchen. The room was clean and quiet.

This hotel is very nice and affordable especially if you like a good hot and free breakfast. The room exceptionally clean and the staff was very friendly and helpful.

My team really enjoyed staying at this hotel. The staff was welcoming, professional, and very courteous. The rooms were very clean that was very comfortable and All amenities were perfect.

Super clean, cozy, roomy and quiet. Breakfast bar was clean with fresh delicious food. Staff very courteous and friendly. We chose this hotel for the location and pool but the outdoor pool was cold as the high the day before our arrival was 60 degrees.

Very clean & smells good. Staff is super friendly & helpful. They serve Starbucks coffee, which many hotels won't do! The breakfast was great, and it had a “family” feel & atmosphere. There could be some repairs to areas, but that was minor. I'll take clean, friendly & good coffee over cosmetics any day!

The room and bathroom appeared to be freshly cleaned and I was very satisfied that my night there was a quiet, peaceful and comfortable one. The breakfast left much to be desired but, upon learning of this, I was told that they are open to making changes. The breakfast is the only reason I give a rating of four rather than a five. I would recommend this Best Western based on the comfort, peacefulness and cleanliness alone.

The rooms were clean and the breakfast was wonderful. The staff was friendly and helpful. We enjoyed our stay very much. I had no problems connecting to the internet. I would stay there again if I'm ever in that area.

Overall stay was great. Everyone was super friendly, polite, and helpful. Breakfast was hot and fresh with a variety of options. Room was clean and beds were very comfortable. The hotel lobby, hallways, and breakfast area was very well kept and clean. Would definitely recommend and stay at this hotel again.

I was told during check in that water was free. I was asked how many were in my party, I told them one, just me. They still kept saying two and told me it didn't matter when I persisted with one. I drank no water yet, I was charged a mystery $20 for what I was told was for water. The breakfast was not worth having. No bagels, no cream cheese, and no bacon, no toast. The creamer for the coffee was a mystery, they didn't have the usual flavored Coffee Mate. Instead as with the coffee, it was in the portable coffee and cream containers that were refillable. The yogurt was also a mystery. It came in clear plastic containers that had no label and appeared to be filled by hand. There was no toaster or bread for toast and no breakfast meat, just some gross looking miniature weiners.

The room was clean. Our problem was the shuttle to the airport doesn't even start until 7 am, which is ridiculous, and stopped at midnight. Therefore due to delays we had no shuttle service from and to the airport so we had to pay Uber which was almost $100 for both trips. We feel it's false advertising to say they have shuttle service when everyone knows you need 24 hour service for the airport. Very inconvenient for us

Everything was great. Very comfortable room and bed. Breakfast was good and the ladies there working the breakfast area were friendly and helpful. The hotel is very close to lots of restaurants and retail stores. Hotel is well lit and safe.

I definitely enjoyed my time here at the Best Western. The place was clean, my room was clean, and all the staff were nice and accommodating. I would definitely stay here again. The breakfast was okay, could be better but the location and everything was perfect.

Be prepared to be welcomed and enjoy what hospitality really is. Enjoy your breakfast with a main entree that changes daily, juice that isn't watery and a helpful staff that will help you and not disappear you.

When I first walked through the door I loved the decor/color of the lobby. The desk attendant was pleasant. The breakfast choices were good and food. The attendants were kind and helpful. Clean hitel.

Best Western plus was a friendly place to stay. good breakfast bar and excellent cleanliness. I will definitely stay here again. It was a beautiful hotel and I loved the colors and the setup. I will stay there again.

My family really enjoyed our stay on this quick last minute staycation. The staff was friendly and accommodating. The facility was very clean. Great price for the quality. I'd recommend and go there again!

After a flight delay, and missed connection Best Western Plus Lewisville was a relief. I commend them on Cleanliness. Miss Karyn in food services was spectacular (she makes a great omelet). All personnel encountered were friendly, and professional.

My overall experience is a 3. The lady at the front desk when I checked in was nice and the man who was there in the morning who checked me out was nice. The room was spacious but had an ordor to it. The shower didn't work properly the bed was sunk in and it made me itch. I couldn't sleep for itching. More than likely my first and last time staying

Check in was smooth and professional. Location of hotel was convenient for our trip Room was as reserved: comfortable and quiet. Breakfast was very goodi Cindy at checking and Karyn in the breakfast area were both friendly and professional . I would definitely stay here again and recommend to friends

The pillows were fluffy! The bed was comfy and clean! I resided at the hotel for business with my young daughter and was fully accommodated. We reserved the meeting room for a few days and left our HDMI cord. This property had 1 to spare. They were able to meet every need we'd presented and topped it off with a hot breakfast daily! Karyn, Chris, Carlos and Cindy were awesome! The staff was so attentive and concerned about our well being! I'm grateful we chose BW Plus Lewisville Flower Mound!

I arrived here, exhausted and unhappy, close to midnight via a voucher after a botched American Airlines flight. Lee at the desk was one of the friendliest and most helpful hotel employees ever, and I have encountered quite a few. The impeccably clean room was astounding—-huge, with a sofa, easy chair, coffee table, comfortable bed, good a/c, strong wifi, desk, fridge, microwave, coffeemaker with good coffee, and wonderfully outfitted bathroom. And I was thrilled that there were nightlights to guide me in a strange room in the middle of the night, a seemingly small but crucial amenity. Dummy me forgot to unplug the alarm clock, so when the obviously preset alarm went off at 6 a.m., I decided to get the free (delicious) breakfast available after 6:30 and brought it to my room for later. There I met the delightful Karyn, who greeted me so kindly after having set up the delicious and ample breakfast. As a bonus, Lee was still on duty, so I got to thank both of them before returning for more sleep. Then, as I was leaving, the manager nicely ordered a taxi to take me back to the airport. My travel was hellish, until I encountered the staff and facilities at this Best Western Plus. In short, I want to live in that room, with those wonderful people to make things even more enjoyable. THANK YOU ALL!!

Every thing about our stay was amazing. From check in to checkout the customer service was great. This a very well maintained hotel and the breakfast was good and a great size pool. Staff we're very courteous and kind and made sure all of our needs or any questions we had were answered. To say AMAZING! I mean every staff meme we we came in contact with was great. No issues even when we thought the elevator was broken but it was just our luggage cart holding up the door sensors lol Definitely recommend

Very clean and well kept we will definitely stay here again!! The staff was very attentive and helpful the beds were comfy with plenty of pillows!! It's also in a great location easy access to the highway

We loved our stay at the Best Western Plus. The very friendly, courteous staff goes out of the way to make you feel welcomed and appreciated. The hotel was extremely clean, which is very important to me. The manicured grounds are beautifully maintained and the relaxing pool area was very clean also. The complimentary breakfasts were good. Especially the Texas shaped waffles. SO cute! Just an example of the extra touches here that do not go unnoticed. We highly recommend this hotel and would not hesitate to stay there again! Thank you Management and Staff!! Well done!

Great hotel in every way! I highly recommend Best Western Plus Lewisville Flower Mound. GM Chris, Carlos, Karyn, Yesenia, Anna, Alfredo and all the staff are exceptional and made our stay very comfortable and enjoyable. The breakfast is delicious. Karyn and Yesenia greet you with a kind word and a smile. Housekeeping staff does an excellent job. Our room was spotless. Carlos, Lee, and the very kind, helpful evening clerk (sorry can't remember her name) at the front desk are super efficient, helpful, and friendly. Chris keeps everything up-to-date and comfortable. And the landscaping around the hotel is beautiful!

One of the best experiences I have ever had at a hotel, and I have stayed at MANY HOTELS! The rooms were very nice and the water pressure in the shower was PHENOMENAL. The breakfast was delicious, but the best treat of all is the customer service. I don't know if all their staff treats you like Cindy treated me, but she brought my travel day from hell into the promised land that was this wonderful hotel. If you need a place to stay in the Dallas/Fort Worth area -- no questions, this is it!

Rooms are as you find in all Best Western Hotels - large, with a very comfortable bed. The breakfast was great! (I particularly recommend the Texas-shaped waffles, which are made fresh to order.) The manager was extremely helpful, and even arranged a free ride for us to the airport. Even though the hotel is some way from the airport, I highly recommend it as an airport hotel.

Customer service was top notch! Cindy checked us in and was so pleasant and attentive. Room was clean and very nice. Very reasonable priced. Location is convenient and easy to get in and out. Great breakfast options and the kitchen staff was very friendly!

The Lewisville location of this Best Western Plus was a great stop over for me. I was accommodated with a nice clean and comfy room during the winter storm that hit Dallas. Very hospitable staff, the managers at the front desk and the evening shift people on both nights. Great service at the drop of a hat and a reasonable rate. They didn't price gouge like the hotels immediately next to DFW. I won't hesitate to come back to stay at this hotel.

The staff at this hotel were exceptional. Everyone we encountered were very friendly and made us feel welcome. The room was great for a multiple night stay. Hotel room itself and common areas were all very clean and comfortable. Would definitely come back if I'm in the area.

I love this hotel, is great, we actually live in the area but every time we have to do a big maintenance in our house, we love to select this hotel because all the crew has excellent customer service. The Front Desk: Lee, Nathan, Cindy, Carlos, and Jessica gave us a warm welcome. Karen and Marilyn were always asking if we needed anything else at the breakfast time. The housekeeping team: Yesenia and the girls also were great and asked us if we need anything in our room. Thank you for every thing.

we never expected that staff from frondesk would treat customers with proper courtesy and warmth (especially you came from a 6 hour drive). this is our first time to try at best western we always go to wyndham since im a loyal member. but now my preference have changed because of their exceptional customer service. im hoping that would apply to all best western hotels.

I stay at multiple hotels around Lewisville for work, and the staff at the Best Western Plus have been by far the nicest and most helpful that I have encountered! I would recommend this hotel to any friends and family!

This location was conveniently located to all of our needs and provided suitable amenities. Also, the staff was very helpful especially with the breakfast area. The room had two double beds and one pullout sofa.

Appreciated friendly check in. Safe, Clean room, comfy bed, fresh and delicious breakfast, friendly staff. Great night stay especially for the price. Need I say more? Also lots of restaurants nearby (recommend Saltgrass).

Extended business trip through August, September and part of October. My company has guidelines on using 'preferred' hotel chains, and Best Western was recently added to the list. In all honesty, I had never stayed in a Best Western and was a little reluctant. Although a slightly older property, it is well maintained (in the latter stages of my trip, the carpet was being replaced in all rooms and hallways). During the course of my extended stay, there were a few small issues, which were resolved quickly. Overall, a great hotel, conveniently located, close to restaurants and shopping. The strength of this hotel is really the exceptional staff! I got to know most of them and was treated like part of the family. Maria, Lee and Johnnie consistently exceeded expectations. Highly recommend!

This hotel is very beautiful and clean! The rooms are very nice and spacious. We had a king size bed and a small living room area with a couch and chair. The desk attendants were very helpful and friendly. This hotel is within. minutes from restaurants, fast food, and Walmart without getting back on the interstate. They also serve a hot/free breakfast ! I would highly recommend!

This was probably one of the best hotel experiences we have had in a long time. The accommodations were very clean and comfortable and the staff went above and beyond to make sure our stay was the best experience. The breakfast was hot and fresh. Room was quiet and comfortable and everyrhing worked. Front desk staff was great, especially Carlos. All the staff we had contact with made us feel welcome and appreciated.

My recent stay in best Western, Dallas, near Copell was excellent. I stayed there almost for a month, thanks to Messrs Nagesh and Kiran who owned the JPC thunders cricket team. The Dallas premier League tournament sponsored by Filed manager was a great success. I was honored to give commentary during the tournament. On my request they put me in Best Western owned by Mr and Mrs Chris Patel. I really enjoyed every bit of my stay. It's a lovely hotel and the people who work there are very kind hearted. At the front desk, Messrs Lee, Carlos, Nathan and mesdames Johnnie, Maria and Jessica are very hard working and make sure the guests stay is smooth and safe. They waste no time in attending to any problem guests face and solve in a jiffy. Generally guests hardly come across any issue. The owners Mr and Mrs Chris are very amiable and amicable. The breakfast is pretty good. Kiran handles it nicely. The rooms are maintained cleanly. The staff are industrious. If I were to suggest anyone who visits Dallas without any hesitation they should choose this hotel for smooth and safe stay. I wish the organization all good luck further. Sudheer Mahavadi Sports journalist and commentator India.

I stayed here for 2 days for our school reunion. The place is clean, well maintained and the hotel staff is very friendly and accommodated our requests. The lobby area has great space for work and relax. Rooms are larger than expected. I would definitely stay here with family when I come back to Dallas.

EXCELLENT all the way around! outstanding service, well maintained and the coffee was exceptional! Everyone was friendly from front desk to housekeeping to the breakfast staff. Breakfast was well maintained and I can't say enough about the quality of the coffee! We will be back :)

This place stay was great. The room was clean and cozy. Customer service was excellent. Amenities such as Gym and Pool were the BEST!Internet access and cable TV was great addition to the package stay. Continental breakfast included also was a plus. Location in the Lewisville area near restaurant and more was a great deal. 5 ⭐️⭐️⭐️⭐️⭐️

The concierge was SO rude. I saw him being absolutely nasty to the woman before me then pleasant to the man checking in after and then nasty again to me. He was condescending and rude. I did not have a debit card physically however I offered to show him a picture of it with my name on it as well as an ID to verify and he still accused me of possibly stealing it and trying to be someone else. I emailed him the card and gave him a copy of my ID and he tried to argue that my name on the card was not actually my name when I had it spelled out correctly and matched my ID exactly. I ended up being checked in after he berated me in front of other guests and ended up crying over his attitude towards me. Later on I saw the other woman in the hallway and spoke with her, she basically went through the same thing and called corporate and urged me to do the same. I called and lodged a complaint and soon after the hotel manager called and said having a physical card is policy and I'm lucky for being checked in.. and that's not the part I was upset about. I understand policy is policy.. it's the behavior. But the manager told me that's not what the complaint was about even though I explained to him everything and told him explicitly that my issue was the way the concierge conducted himself. He said ‘sorry' but I could in the sound of his voice he wasn't concerned about the behavior. Do yourself a favor and go a little north to the lake Dallas location. THAT is high quality service!

Great hotel, everything you need. Staff were very helpful. Shuttle to & from airport was great & driver very friendly. Breakfast was fabulous & Karyn was super friendly & extremely helpful. If we are ever in Texas again we will stay here. Thoroughly recommended.

My husband and I have travelled the last 5 years and this hotel felt like home to us. The employees were phenomenal and accommodated our every need. We would definitely recommend this hotel. We were only there for 2 nites but it was extremely nice.

# 1 Hotel in the area . Chris the manager is the best . Always ready to help out with everything we need . Also a great location and very quiet. Good breakfast every morning and coffee all through the day .Fantastic . Thanks for the great service Champ

Stayed for 5 nights for family business. The hotel was clean and staff friendly. Breakfast buffet was neat and offered variety. Hot foods were hot, and cold foods were cold. Tables cleaned promptly. We did not get a chance to enjoy the pool, however the temperatures in Dallas were over 100 every day. This is a convenient location to jump on I 35 and get around the city. We would stay here again.

The staff was very supportive throughout our visit and made sure any issues were resolved quickly. I would visit this property again in the future when my travel plans take me to this part of Texas. The location was close to food and shopping and is central to most of northern Dallas/Ft Worth area.

The owner does not speaking very good English at all weird Carlos the manager is horrible at his job Maria should work in a factory putting shoes in a box once they get your credit card and your number and they can steal your money they will I guess in Texas they do not use a gun to steal your money they just use your credit card sad

I always stay here for business when I travel to Lewisville. Absolutely love this hotel! Friendly staff and clean environment. Front desk staff are always helpful. Price is affordable. Breakfast staff enjoy their work and want to be there.

When I travel to Dallas, I prefer to not stay in the city or near the airports. I have never stayed in this location and I really liked how it's outside the city but right off a freeway and tucked away for privacy. The staff was friendly and the hotel was clean and the room was very nice

Enjoyed the quietness of the area, cleanliness of the rooms, suite rooms pretty spacious, and the overall staff were very professional, extremely kind, and knowledgeable around the area. Great location where a bit to eat is close by!

I had a layover and logded in this hotel for one night and the experience was simply amazing! The staff was so helpful, the rooms were really clean, and even the landscaping blew my mind. As a sweetpoto breeder, it was so good to see ornamental sweetpotatoes at this location. Great job!

This is a really nice hotel to stay at when traveling. The bathroom was very clean as well as the sheets on the beds. The pillows were fluffy and really comfy. The breakfast in the morning was great. There were waffles shaped like the state of Texas and different hot food selections every morning. I liked the oatmeal machine with the assorted toppings! There was a juice machine, too! We enjoyed our Starbucks coffee they served in the cafe by the pool in the morning. Thank you for your hospitality and excellent customer service. We will always stay with you when visiting in Texas.

We truly enjoyed the week we spent at this hotel. Every one is very friendly and incredibly helpful; from check-in, to check-out. The hotel is clean, well kept, and very-well lit, inside and out. Breakfast is delicious and Karen, (breakfast attendant) is very friendly and accommodating. Maria, at the front desk, and Chris (Manager) are very pleasant and very professional in appearance and conduct. Carolina kept our rooms tidy, and always had kind words to share. The pool was very clean and the water felt great! I highly recommend this location to anyone seeking a nice, clean, safe, and comfortable place to stay while in the area. Remember! Not all Best Westerns are created equal…

We came out for a baseball tournament and this hotel saved us from the heat. It was clean, comfy and has great amenities. The staff was a delight and it was centrally located and close to fields, highways, restaurants and shopping. I was pleasantly surprised and impressed by how well kept the hotel was and felt safe.

I took my daughter and grand kids here for a 2 night stay as a quick summer get away to go thrifting and swimming. There is a Giant Thrift Store 1.1 miles from the hotel. WE found many great deals. I am big on recycling. We had a blast at the pool. Max depth 5'. I asked the manager Chris could he keep it open until 11:00 PM cause time to shop, go eat and dress to swim 9:00 pm close was too early. He accomodated my request and many families had late night good memories and fun! Thanks again Chris for the gorgeous landscaping and the privacy the bushes make the pool. Outstanding curb appeal. LIttle outside benches to sit at if you smoke. I give it 5 stars for service! Bed and room were comfy and cool and outstanding clean. All corridors as well as the carpet looked and smelled clean!!

Best Hotel we have ever stayed at and we travel often. Highly recommend The Best Western Hotel in Lewisville for any one looking for a good price ,professional and clean atmosphere. love the breakfast and all the staff was great. Carlos is the best front office manager ever.

they will go out of there way for you, don't take my word for it try it for yourself .out of 20 places we stayed at when we come to town to see the kids this place has been the best, just check it out.

I would definitely stay here again in the future! All amenities were to our satisfaction. The front desk clerks were very welcoming. The breakfast bar was always full and the ladies were super friendly!!

My flights got cancelled and all messed up. I saw the rating. I got there around 1:30AM. They gave me a huge room, very clean. Breakfast was included. $107!!!!!! And soooooo friendly and helpful. They deserve the five stars just for the value, but they truly care, giving water bottles to people, helping them with their Uber, etc.

We had the best experience here. Not only was the hotel nice, the staff was exceptional and so were the guests. You really do attract what you put out and this hotel attracts beautiful people. Definitely book, book over fancier places. Sometimes the best experiences are the simple ones surrounded by exceptional people.

Great overall experience. Good service, great beds, and tasty full breakfast. The bathtub in our room was unusual. The sides sloped in leaving only about a foot of flat bottom to stand on down the center of the tub. tricky to turn around in it during a shower. Never encountered a tub like that in previous stays.

We had the best service ever! All the staff were extremely polite in the accommodating. Our every need was immediately answered. Anna and her staff were fabulous serving us delicious breakfast. Lee and the rest of the front desk staff went above and beyond for their service. We felt well taken care of and protected.

Owner/Manager clearly trying very hard to please and run a 1st rate hotel. Staff if well trained, friendly and helpful. Breakfast was varied and good. Room was clean and spacious. A little worn but comfortable beds.

have plenty of points - tried to make reservation with PwithPoints and when I couldn't online, tried with the local hotel to NO AVAIL.....I was tired and so I just paid, I plan to use up my BWP points and ditch their promotional programs

I was visiting our child at UNT and had trouble getting a room at the last minute in Denton. Being that Lewisville was only 15 minutes away, and given the room availability and ratings, I gave it a shot. The gentleman at the front desk was very friendly and helpful in telling us where we could find some food at a late hour. Once we finally made it to the room, what a pleasant surprise. The room was 71 degrees, perfectly clean and had a wonderful fresh smell. The beds were very comfortable and had lots of pillow firmness to choose from. There were even spare pillows and blankets available. It was a fantastic night's sleep. The next morning I managed to make it to the breakfast before it shut down. The usual stuff but fresh cereal, fresh bread, Texas shaped waffles and excellent eggs...AND Starbucks coffee!! I can't stress enough how friendly the staff was and how clean everything was. Stayed 2 additional nights and the experience was the same all three nights. This will be our place to stay from here on when visiting UNT. Its a few miles away but the comfort and cleanliness (not to mention the value) is worth it.

When our return flight got canceled and we became stranded in Dallas the airline offered this hotel as an option while we wait for our next flight. Thank goodness we picked the one! The front desk and breakfast/hospitality staff are outstanding! It's the best service I've ever received at a hotel (including 5 star hotels and resorts that I've stayed in). They go above and beyond, are friendly and have been a bright spot in an otherwise very unfortunate and stressful siuation with our family being unexpectedly stranded with our 7 month old baby. Thank you Best Western team!

I was traveling to attend a funeral for a friend and mostly wanted something nearby, so I really didn't want to overthink the hotel search. This was going to be a place to crash for the night before leaving town. I might have saved a few dollars elsewhere, but I do love having a room with a little extra space and a couch for spreading out. That's what this suite offered. Although the room decor was a bit bland and dated, -- you know, the old muted gold tones everything was immaculate. Staff members I encountered, from the front desk managers to the housekeeper to the breakfast line attendant were all professional, welcoming, and appropriately friendly. Kudos to the management for running such a good team.

I almost never leave reviews, but, Carlos and his team at this hotel are so noteworthy, they deserve praise. My 2 boys and I stayed for 3 nights. By the time we left, we felt like we left friends. When you come and go, they call you BY NAME - every time! That's the kind of friendliness they show. The hotel was spotless too! If I'm in the area again, I will go out of my way to stay here, and I recommend you do too!

4 nights; family visit; friendly staff; clean facilities/room didn't use amenities so no comment on them free.coffee in lobby; breakfast was fresh; staff was on point with clean up and ensuring stations were filled

My family stayed here 4 nights for a tournament and the staff, breakfast and rooms exceeded my expectations. Maria at the checkin was polite and provided me with a quiet room for our stay. The breakfast experience was exceptional as well. The staff kept the area clean, provided us assistance in making waffles, promptly replaced empty items, and gave us details of what options were available. We had only one issue of the 4 night stay. It was the crazy family who was staying next to us. Normally in a hotel, you always get that one inconsiderate family. That family was next to us. They were non-stop screaming at each other and their child was jumping on the bed and running from one side of the room to the other. (I know this from putting my ear to the wall) Lee at the front desk handled the situation very professionally and by the second time asking, they finally were quiet. We would definitely stay here again. It was close to restaurants and family activities. Easy enough to get to from the major highway.

My husband and I traveled to TX to help take care of a family members affairs. With all the crazy driving and mutlipe appointments we had to, attend to walking into the lobby of this BW was a huge relief. Lee, who was at the front desk to check us in,, was such a super nice man. We chatted for a while and we felt right at home. The decor was lovely, everything was clean, the amenities were so nice, and our room was comfortable. The complementary breakfast was good both mornings. We have to travel back shortly and will stay there again.

Angela gave me a warm welcome and offered to make me a breakfast plate and even a fresh chelate chip waffle! This hotels entire staff is very hospitable, highly recommend staying here as solo or even with family! The suites are quite large and easily accommodate 4 people.

Angela was incredibly helpful and kind to our family of 4 while helping all of us get breakfast simultaneously. She was polite, knowledgeable and all around just made this the best hotel breakfast we've ever experienced and we travel often! She was the best!

Angela was very welcoming and eager to help! When it came to breakfast, she wanted to make the waffles and even offered to bring it to your table. When done, she took our plate and never once let her smile leave her face!

Angela was amazing! She welcomed us to breakfast with a big smile. Breakfast was great. Area was very clean. She made sure we had everything we needed and after some traveling hiccups, we were grateful.

Breakfast attendants Angela and Yesenia were very helpful and kind! Room was clean and had complimentary water. The breakfast was very impressive and nice. Shuttle to airport was very nice too and much appreciated

Angela the breakfast attendant was very, very clean and have a beautiful personality. She is amazing. The waffles she make is very good. Everyone was so friendly. Thank again for amazing service. Will cone back to stay.

My stay was great, there is nothing to complain about. Breakfast attendants Angela and Yesenia are awesome!!! I love Angela's spirit!!! Waffle was really good, there was a bunch of food options on their breakfast, and the rest of the staff was really friendly and helpful!! Great experience!!

We had our flight get canceled and had to stay the night in Dallas. The entire hotel staff was very friendly and helpful. Especially Angela, Yesenia, Lee, and Chris were just awesome. I don't normally leave reviews but this team was just awesome.

We stayed 1 night. The gentleman at check-in was very nice and even upgraded our room. The rooms were very clean and spacious. We ate breakfast the next morning, and there were plenty of options...waffles, eggs, sausage, cereal, etc. Angela worked for the hotel and made us chocolate chip waffles. She was so nice and helpful. They gave us a late checkout when we asked. I have nothing negative at all to say. We stay in a lot of hotels, and this was a great stay.

Good location right off 35E, very friendly staff, rooms are nice and big, good breakfast, comfy beds. Bathroom spacious with plenty of vanity space, we spent 3 nights here and couldn't ask for a better place to stay, felt safe which is a huge relief, plenty of parking, Would definitely stay here again

Our stay was great! The hotel was very clean, staff were friendly and helpful. We were towing a small work trailer and the concierge was helpful directing us to a safe place to park. When we left this morning the breakfast was good, coffee hot and the staff were attentive and smiling! Overall since we started our trip two weeks ago this had been the best stay. Thank you.

Our breakfast attendant Angela was friendly, professional, attentive and caring. We felt welcomed and cared for! Clean, beautiful, safe accommodations. Lee at the front seat was very helpful Thank you Angela and BE Plus Lewisville

CLEAN, Kind, Accommodating! If I could give this hotel 10 stars, I would! Our entire visit was wonderful. Shout out to Lee who made us feel like family, and graciously took care of using our points for part of our stay. Everyone's attitude was so kind. Beds are very comfortable. Heater works great and is quiet. Lots of counter space in the bathroom. I requested new towels each day. Always came back to fresh towels, trash emptied and everything tidied up. We told them they didn't need to change the sheets every day. We were on the 3rd floor so no noise above us. There really were no problems or concerns at all. Thanks to the Manager Chris. When we checked out he made sure to speak with us and made sure we were happy in every way with our stay. I would stay here again in a heartbeat!!!

Overall, the hotel is amazing. We went down to go and get breakfast and the Breakfast Attendant, Angela, had everything clean and ready. She was kind and ready to help in any way. The customer service is amazing. I've traveled through 6 states in the past couple months. So far, I haven't been at a hotel as clean, kind, and comfortable as this Best Western in Lewisville.

Angela, a breakfast attendant, helped out in whatever I needed for breakfast. She's a wonderful person. She even offered to bring me my food and make it, even though most of it was self-service. She really goes above and beyond.

I had to stay here, but was pleasantly surprised by the energy it takes to make everyone happy under the circumstances. The entire staff seemed to try their hardest and I appreciate that. Chris the shuttle attendant was great. He came in second place. Angela the breakfast attendant earned the top spot. Breakfast was eggs, bacon, and waffles, cereal. Since this breakfast isn't offered everywhere I appreciate that at a Hotel stay. The quality was above average but not like a 4-5 star hotel would have. That's the reality and being away from Home this comes in a good spot! Take care of the workers there because they are trying to help their customers!

Angela did a super job getting breakfast ready today. When we arrived there was a high school soccer team eating and we feared that they just ate everything in sight. But she had fresh hot food ready. Super deal

We stay in many best western hotels in different cities, and always enjoy our visit. We have been to the Lewisville Best Western 3 times, and it just keeps getting better and better. Everyone goes out of their way to answer concerns, greet you with a smile, and take care of any needs you have during your stay. We interacted with several members of the staff, but some of the excellent people are Carlos, Chris, and Karen. Also our room was large, very clean, and we had ask to check in a little early and the hotel allowed us that privilege. Cannot say enough good about this location and the management and personnel staff.

This location is always accommodating, friendly staff, breakfast, good value for rooms. Location great..easy access on and off I-35 N. Near restaurants and shopping. Began staying at this location in 2012. Never disappointed.

The hotel itself is standard and clean but the staff are what make it exceptional. My family of 4 was stranded overnight in Dallas by an airline cancellation and was comped by the airline for this hotel. The front desk clerk, I forgot his name, made sure we all had toothbrushes and toiletries and made sure our rooms were next door to each other. Angela and Yesenia were our friendly breakfast attendants and also provided excellent service.

Helpful, courteous staff, a clean, spacious room with a comfortable bed and hot breakfast made this quick overnight stop a delightful break in our travels. We will definitely keep this hotel in mind for future trips.

We stayed at Best Western Plus a few days during the Christmas holiday. The holiday decorations in the hotel lobby were wonderful. The rooms were clean and served our needs. I worked out in the fitness center both days and was very happy with all the weights available. The breakfast was the average hotel breakfast. The best part of our stay was the hotel staff. They were incredibly friendly and attentive. Everyone seemed to enjoy their job. A few minor criticisms of the hotel: - The pictures of the room and the actual room feel different. The pictures make it look more modern than it actually is. They put extra effort into decorating but it's a standard hotel room. - There's a gas station and a few convenience stores around the hotel and that's it. You don't have to drive far for restaurants but the look and feel of the area around the hotel was not what I was expecting. Bottom line: It was a cozy clean hotel stay that met the needs of our family during the holidays and I would stay here again for a short hotel stay.

Excellent hotel with a very friendly and helpful staff. The breakfast was really good and they use real eggs in their scrambled eggs. The rooms were clean and everything was in working order. All of the major restaurant chains are within a short driving distance.

We were only there for one night but they made a horrible experience at the Dallas/Fort Worth airport (thanks to American Airlines ) much better. The shuttle driver for the facility was very friendly and was back early the next morning to take us back to the airport. The gentleman that checked us in was very welcoming, and the staff preparing the continental breakfast the next morning were as well. Our accommodations were second to none. This place is a jewel.

Staff was all pleasant and helpful. Breakfast was very good and the food was hot. Rooms were clean. Bed was comfortable. Easy access to parking areas. The only complain I have is the difficulty of getting to the front of the hotel from the roadway

I had a phenomenal experience from start to finish. I was greeted by a friendly face at the counter who made me feel welcomed. My room was given to me without a problem and the layout was very comfortable. Those beds were literally heaven for my back. And then I got the privilege of waking up to a beautiful continental breakfast unlike any other that I have experienced at other hotels. BW has a high quality assortment of nutritious breakfast items to start your day right. And then, the chauffeur Chris escorted me to the airport in a timely manner and was and friendly person to talk to along the way. And to top it all off, I was able to get this amazing experience thanks to their affordable prices. Best Western Plus really earned its name.

This hotel was wonderful from the start. Staff was super friendly, room was clean and comfortable, breakfast was great with more helpful staff. Will definitely be coming back! Management knows how to do things here! Thank you!!

I used to stay at a different hotel. BUT BW has made to nice to stay any where else but here. Have stayed at 3 different BW this year alone and all were super clean and friendly. Will not stay any where else but BW.

My husband traveled a couple days before me and I met him there. He checked in to another hotel in the area but it was not a great property and the price was less. This one was very clean, well taken care of and the staff was wonderful. I joined him a couple days alter and we so pleased with everything. Mae and Lee run the front desk and both were attentive and friendly. Great wifi and breakfast. They serve Starbucks coffee. The air conditioner worked great and the hotel was quiet even though it was full. It is convenient and easy to get to with restaurants and gas stations close by. The cleaning staff did an amazing job each day. I have already recommended it and will stay there again. The only complaint is that the shower pressure was actually too high. That may not be bad for some. Give this place a try!

This Best Western delivered more than I was expecting! The rooms were very large, the staff were super friendly, and the breakfast was tasty! The location is good, close to everything you could need. I hope this is the appropriate place to drop a special thank you to Angela! She was so sweet, helped make our Texas-shaped waffles, and made sure we had everything we needed for breakfast. I couldn't believe the hospitality of the employees there.

Walking in feels like you have arrived at home! All staff are friendly and knowledgeable. Everyone acknowledges you, and offer to be of help, in any way. Very well maintained and very clean. We will stay here Everytime we are in the area!

Since Covid-19 this has been the BEST stay at a hotel EVER. The cleanliness was outstanding, with daily room service. The staff is truly the PLUS. The BEST customer service I have ever experienced traveling from my hometown.

Our family had a convention at the Gaylord Palms and this is only about 15 minutes away. We stayed here 5 nights and ate their breakfast each day; they even have waffles in the shape of Texas and they were delicious! They prefer to make the waffles for you which enabled me to continue eating rather than standing around waiting for my turn to cook. I couldn't ask for a better place to stay.. Room and the hotel look great and are kept up. They even cut fresh flowers from their own outdoor pots and garden to decorate the breakfast tables with. The hotel personnel were extremely friendly and helpful; all of them cared to make our stay wonderful; Karen (breakfast area), Lee (evening desk) and the daytime/afternoon onsite manager (I neglected to get his name) stand out, but even their replacements on the weekend (breakfast area) or those behind the desk other shifts etc were outstanding. This pertains to the even the maids cleaning the rooms! Excellent Job!

Everything from the front desk to the parking lot was perfect. The rooms were the cleanest I've seen in years. I will definitely stay at this hotel again when I visit Texas. To say that I enjoyed my stay is an understatement. Thank you to all the workers at this Lewisville Texas best western plus.

Angela the breakfast attendant was so kind and accommodating to me and my family. She goes out of her way to help and make sure you are taken care of each morning. The staff is friendly as a whole.. The hotel is comfortable. Great location! An absolute must stay if you are in the area!

We have had a wonderful stay here with our friends and kids! The area is so quiet and easy to get to. The atmosphere is very relaxing and friendly. We had breakfast almost every morning with Angela helping us get whatever we needed! She is very professional and very friendly! Have not visited anywhere I would rather go back to more than I have here! Cannot wait until we visit again and plan to come back here and stay.

She was very nice and made breakfast time feel like home.She was nice and welcoming . Thanks again Ms Angela. The hotel was clean overall didn't see to many staff. But overall nice hotel. When I visit again this would be the room for me

This hotel has the best costumer service! Every employee that we encountered was so nice but two people stood out above everyone else. Angela, the breakfast attendant, made the breakfast experience wonderful. Lee, the man at the desk in the evening, went above and beyond to make our stay enjoyable. This man is a people person. He was so nice and helpful. My 7yr old mentioned several times how nice “that man” was. If you are big on having great costumer service, this is the hotel for you. We would stay again! ❤️

When our flight got canceled and we had to stay in Dallas we were not happy. However, the people at the Best Western were so incredible and really made us feel welcome. From the friendly staff that checked us in, to Karyn the amazing morning staff member who made breakfast a true delight. Recommend this Best Western 10/10.

10/10 This stay was GREAT! The rooms were so clean so big and spacious! The staff, even at midnight, was so helpful and kind!! The breakfast was amazing and the breakfast staff, mainly Karyn, was so friendly and welcoming and helpful!! (And had the cutest oatmeal bar!)

My aunt and I were in town for a friend's birthday celebration. We initially planned to do a turnaround trip as we only live 3.5 hours away. The celebration and fellowship ran late so we were too exhausted to drive home. We already tried TWO other hotels that had nothing available. When we arrived this BW Plus, we were greater by Nathan. He was such an ANGEL! He handled us with care and got us a room for rest. The room was beautiful and soooooo clean! If I could rate this hotel 20 ⭐️s, I would❕

ANGELA was so awesome !! My boyfriend and I were late to breakfast so she turned on the oatmeal machine for me(: highlight of my morning. Thank you or being so kind and not kicking us out of breakfast lol

We were stuck due to missed flight n airport out us here for the night and Angela the breakfast attendant was so amazing friendly and welcoming in the morning. The staff did great to get us in n settled. As well as helped us in AM to get back.

From check in to check out we were amazed by the pleasantness of the staff. The breakfast server walked around with a coffee pot for refills. The maid made sure the room was clean and well stocked. The check in desk greeted us each time we went by and the fitness area was spotless. Great location! Easy highway access! And great staff made for a pleasant trip.

Every single interaction with staff at this hotel was incredible.They were kind and helpful in every way. We especially were fond of Angela, the Breakfast Attendant; extremely professional and helpful

Angela was amazing and very helpful with breakfast and she is such a nice lady! She was awesome and very friendly. The hotel is wonderful and if we come to another race we will definitely stay at this hotel.

Angela and Karen along with staff, made sure every breakfast was piping hot and served with a smile. I feel like I found my lost long aunties . Those ladies have the special touch on those waffles. Bless their heart

We had a nice stay at the BW+ Lewisville. The Breakfast Attendant, Ms. Angela was a welcoming friendly breath of fresh air. I appreciated her warmth and sincere kindness as she helped serve a delicious breakfast and keep the dining and serving areas fresh and clean. The Texas waffles are tops! Thank you, Angela!

We were in town to visit family and the hotel was recommended by our family member who lives near by. We were immediately greeted by warm smiles and a beautiful, clean lobby. The hosts at the front desk made great restaurant recommendations and gave us the briefing on the hotel's amenities. The room was super clean! We had everything we needed including breakfast in the morning. Diann's friendly hospitality and great waffle making skills made our morning bright!! The coffee was provided for us all day (which I loved) and breakfast was deliciously prepared. I was very impressed by the décor and the beautiful landscaping. You can really tell the people who work at the hotel and the person who owns this facility cares about his business, employees and his customers. I would stay here again and again. It is great price and a great room.

Welcoming and friendly staff. Clean and well maintained facility. I have stayed here before and will be back again. The hotel is conveniently located just off of the interstate and close to shopping and a variety of restaurants.

I came due to my water pipes bursting from the winter storm a few weeks ago and needing a breather from the repairs. I'm a local and can say I'm glad this Best Western is in my town. Erika at the front desk is a keeper. Super friendly and professional at the same time.

We stayed for only two nights but we were pleased with this particular hotel. It was a good location for us, their beds were super comfortable, the staff was friendly, rooms were clean. There's a 7 Eleven gas station right next to in case you need to put gas of course and grab snacks. We rested well.

We stayed here for 4 days when we were without power or water at our home. Our room was very clean and comfortable and convenient to us. We appreciated the manager, Chris, accommodating us at a difficult time.

I just finished staying for several nights at this hotel. The General Manager, Chris Patel and his team went above and beyond, offering us incredible service and hospitality. Everything during our stay was awesome. He runs a tight crew with attentive staff. The detail in terms of cleanliness made us feel very safe in regard to infection control and COVID precautions. Thank you so much for a great stay! This will be our only choice when staying in a hotel in Lewisville.

Great place to stay, clean, comfortable, friendly staff. Would definitely stay here again. Great choices available for breakfast. Felt very safe inside and outside. Will definitely recommend to friends and family

I had a wonderful and excellent stay at this hotel. The check-in and the check-out were very very easy and speedy. The rooms were clean and in order. I really appreciate the hospitality and welcoming the guests. I found all the places clean and neat.

My husband and I stayed 4 nights. Very clean. We were very impressed with the job they did with protecting for Covid. The lady that took care of the continental breakfast was very attentive and on top of constantly cleaning and wiping down after everyone. Very good continental breakfast. Everyone was very friendly and helpful. You didn't see anyone without a mask. Definitely advise to stay here.

We were very impressed with the job they did with protecting for Covid. The lady that took care of the continental breakfast was very attentive and on top of constantly cleaning and wiping down after everyone. Very good continental breakfast. Everyone was very friendly and helpful. You didn't see anyone without a mask. Definitely advise to stay here.

Clean, comfortable, convenient, nice decor. Everything was top-notch during our stay and exceeded our expectations. The front desk clerks were friendly, very helpful, and efficient. Thank you, Lee and Andy! The decor was fresh and soothing. Room amenities were plentiful: refrigerator, microwave, coffee maker, ironing board/iron, hair dryer, and all the usual. The bed was super comfortable. The room was quiet and away from traffic noise and we could not hear our neighbors. The HVAC was not too loud and did not wake us up at all. The water pressure in the shower was excellent. WIFI was fine. The curtains blocked out the sunlight very well. Breakfast was very good (hot food, green tea and black tea bags, plus other items). Hopefully, that covers everything that prospective guests might want to know. We will be staying at the the Best Western Plus Lewisville/Coppell, the next time we are in town. One more thing: good value for the price. Thank you!

This hotel is one of the nicest hotels we have stayed at for a fantastic price. We were here for three nights. Each day our room was cleaned and vacuumed so it looked like we were entering for the first time. All staff members were pleasant and went out of their way to ask how our day was and see if they could get us anything. Just wanted to also mention that their breakfast was delicious and each day was a little different. Definitely makes a big difference in the value of your stay when you have a high quality meal included.

The toilet would not flush, the bowl filled up with water, but would not go down the drain. They moved us to another room. Which was ok. The toilet there worked better. The room was comparable to the one we had.

Amazing Front Desk , Andy helped us out thru our stay & made sure we were happy ! Also can't forget housekeeping , super clean rooms & attentive housekeeping ladies ! Definitely recommend if passing by the area.

We just arrived in Texas and booked a stay here. Manager and staff have gone above and beyond with Hospitality!! Hotel room and overall facility was very clean. I'm very pleased with having to stay here with my family!! Would definitely recommend and choose to stay here next time!!

Stayed here for a few months on railroad business, the hospitality here is the finest you could ever receive. They're not with the nonsense, they get the job done. Don't make the mistake of choosing another place, this is where it's at.

I have been extremely anxious about staying in a hotel during the middle of a pandemic. Our room was super clean (and I am picky). The manager on duty gave us about 10-15 minutes after we checked in and called to our room to check on us. He wanted to ensure that our room met our expectations. I wanted some additional fabric sanitation spray for my own peace of mind and he brought it up within 5 minutes. I had a great time and really enjoyed our stay. All employees have the necessary PPE to make you feel safe and they had a great continental breakfast. This should be your first hotel choice!

Three generations of my family have stayed here and the staff/management have always given us the utmost excellence in care and hospitality. To be precise they are beyond compare in quality. Lee, Andy, and the Manager Chris have all been courteous and attentive to our needs and the full service breakfast is phenomenal. I have thoroughly enjoyed the six night stay and will continue to use this Best Western for years to come. From our family to yours, Thank you for making us feel at home.

Because of Covid 19, Texas requires masks at this time and the majority of the guests at this hotel were not wearing masks. When I mentioned it to the front desk, they said they cannot do much about it because the sheriff won't enforce it. Their breakfast is also self serve which with this pandemic is really not safe. Would not recommend this hotel at this time.

On arrival, the front desk staff was super pleasant and efficient. After a 5 hour drive, it was welcoming and refreshing. Cleanliness was evident every where I looked. The sitting area looked inviting had it been needed on this overnighter. Entering the room, was a surprise, as it was over the top with pleasant amenities, layout and cleanliness. The atmosphere everywhere was fresh, not musty, or covered by some yucky room spray. All the staff was very pleasant. Breakfast options were good. Access to the interstate was super easy and there were plenty of food options nearby. We have appointments and business end of month which are 30 mins north, but will return to this same hotel for the next stay by choice. I decided to stop at front desk to say thank you instead of leaving my key cards in the room.

The Best Western in Lewisville/Coppell is one of the nicest hotels my husband and I have ever stayed in. The room was spotlessly clean and smelled inviting. The beds were comfy and cozy, the amenities were plenty, and we were made to feel welcome. Breakfast was delicious, lots of variety. Hotel staff members Andy and Nona were absolutely wonderful. Thank you!

Lewisville's Best Western was so peaceful, pleasant and very helpful staff.All A's across the board!!From the moment we walked in we felt at home and taking care of. Thank you all,my family will definitely be back.

I enjoy staying at this hotel as they treat your like family and with respect and have great round the clock customer service for your needs. It is always clean and tidy and the General Manager is a very good guy willing to help you whenever you need it.

During these times it give me great joy to write this review. I would like to say Andy and Manager Chris has taken really good care of me and my niece. I have to have some work done in my home and had to stay at a hotel. I 1st went to Laquinta all lies. Justin the Manager is very rude.. Anyways back to Andy and Chris two amazing men whom Made what was a very stressful morning after not being able to work as I work from home.. They went above and beyond to make sure I had what I needed to work from the Comfortable room they place me in Nit to mention I was here way before check in time.. If you are traveling ir just need a Staycation Come here they have Beautiful room and grounds friendly staff and warm breakfast safely for there guess.. This place is by far the best I've stay in when it come to there guest..

Best hotel I've ever stayed at! The place is always so clean and makes me feel right at home! The manager, Chris, is one of the friendliest and welcoming people I've ever met! He is the best. Not to mention they have great breakfast in the morning. So pleased with this place and definitely recommend and I will be coming back!!!!!

I come to Dallas very often to visit my family and I stay at The Best Western in Lewisville because it's the perfect hotel, everything is spotless, breakfast very hearty and the best thing, they treat me like family, always receive me with the best attitude.

The side of the building we stayed in was right next to a highway on ramp, so we head to turn the a/c fan on high. Also, the water pressure could peel the paint off a sidewalk, and the tub was actually uncomfortable to stand in. Other than these three things..... we enjoyed our stay, and at a very good price.

Excellent hotel to stay at, the rooms are excellent and very well decorated. I loved the nice cushy pillows. The only thing I didn't like was that their restaurant was closed due to the COVI 19, however the attendant gave me several options where to get something to get food for takeout.

Our experience was excellent. The facility and our rooms were were spotless.Health guidelines were followed at every level which was comforting while traveling during this health crisis. The staff was very accommodating. They were friendly and very helpful.I plan to stay on a regular basis when traveling to Dallas.

I spend up to 300 nights a year in a hotel. This is hands down the best managed and ran Best Western I have ever stayed at . It was in very condition, clean and the staff was great. They were polite and professional. Even the night clerk was wearing a tie.

I had about excellent stay during my time at this property, during last month even with Covid-19 situation, and I would highly suggest this place right off of I-35. The staff had gone beyond board to take care of me even the General Manager Mr. Chris Patel. Customer service goes along way, this property excelled in this endeavor, and it's a great example of what quality hotel should be for others to follow. Thanks.

I have been stuck her in Dallas I can't get a flight out of Dallas. But the Best Western is making me feel at home. Everybody from the front desk and housekeepers have treated me like family. CLEAN rooms and I will definitely be back.

Spent 4 days visiting our daughter. Very clean, great staff, and the breakfast hostess, Elaine, was so very friendly and helpful! Enjoyed talking with her and would recommend the hotel to anyone staying in the area.

Great stay. The staff were absolutely wonderful. Kind, competent and went out of their way. Would definitely stay there again. Very clean. Breakfasts were very good with good variety. The breakfast lady was very helpful.

Friendly and professional staff and positive amenities including internet, breakfast and fitness room. Hotel was clean and the cleaning staff were attentitive to the care of the room. I would stay again if I had to do business in this area.

I really appreciated the fast checkin and the room was very comfortable. The hotel people were very nice and helpful. The outside was very maintained and landscaped. During the whole stay I felt like I should be paying more. If you do find yourself needing a room in the area, I'm going to do what I never do and highly recommend this hotel!!!!

I was at this hotel for around 3 weeks as I am relocating for business. Hotel was great, clean, great staff, well lighted parking. Not noisy with the highway next to it. Room had no issues. Breakfast was great as well.

The staff exceeded every expectation of customer service. Every staff member was friendly and more than willing to help. The breakfast bar is amazing, even the staff member provided service to each table, refilling glasses and offering items from the "self serve buffet" highly recommended! Rooms were very neat and clean. House keeping was also at a high standard! Thanks for having us, Sincerely, Best Plumbing, Heating and cooling, Sidney, Nebraska

Staff was friendly and attentive, room and lobby was clean, there were small extra amenities that I wasn't expecting that made for a nice surprise and there was a big variety of food and beverages for breakfast! I will definitely stay here again if I need a hotel in the area.

Friendly staff, clean, large room with all amenities. Location short ride to downtown Lewisville. Did not have breakfast but coffee was good and food looked tasty. Great experience would highly recommend for anyone staying in the area.

Clean hotel. Great place, centrally located! We had a business trip and had easy access to the facility and plenty of entertainment options! Front desk and are breakfast staff nice. We stayed 3 nights. Nice visit :)

good value for the price, bathrooms could have been cleaner as the floors were a little dirty in the hard to get to spots like besides the commode between it and the tub.We stayed in the two bedroom suite and it was very spacious with all the modern amenities of home. The rooms were a little noisy at night due to the location and closeness to the interstate but not unbearable. I would recommend this to other people i know if they were going to stay in or had business in the Lewisville area.

The front desk was very accommodating. The room was large and nice. But the highlight was the lady at the self serve breakfast. She was always refilling drinks and clearing dirty plates and was just a joy to be around.

Very clean. Comfy beds. And I have a picky back when it comes to beds. Not a bad price for the room. Only thing I didn't like was the bath tub. It curves in middle. Was a little hard to stand in. They did have a handicap bar in bathtub. Breakfast is nice, have some different food each morning along with the same waffles etc. Not far from I-35E in Lewisville.

A great place to stay! Easy accessibility from the interstate, very friendly people at the front desk and in the dining room, excellent breakfast (better than any other hotel we stayed at, especially the egg casserole), A good exercise fitness room, very clean and well appointed guestrooms, and just overall a really good place to stay. And the price was extremely reasonable. Oh, shopping availability within 1 mile, with all restaurants, shopping,and everything that you would see in any big city. Highly recommend this hotel, with high recommendations for Elaine and Yesinia in the dining area. They were very friendly and welcoming as were the front desk people whose names I did not get.

We just stayed two nights at the Best Western Plus in Lewisville/Coppell, Texas. The staff was extremely friendly and helpful, the room was spacious, clean and comfortable, and the hotel was convenient to DFW without being too close. The breakfast staff were efficient and very friendly - greeting us both mornings. The receptionists were all pleasant and professional. One woman even went out of her way to find us some hot chocolate late one night. We highly recommend this hotel.

This is my second time staying at the hotel. Both experiences were amazing. A staff member named Elaine was amazing. She always made sure i had my breakfast ready. She was helpful and made me feel at home. Thank you Elaine for such an amazing experience. You should definitely stay at this hotel you wont regret it.

The hotel is clean. Personnel friendly and helpful. Manager, Anna and Elaine made sure everything was okay, thanks! I asked for no deodorants or strong smelling cleaners and my room was aired out way before arrival , greatly appreciated!

I had to stay at this hotel because my job relocated me soon then my apartment was ready. I truly enjoyed the entire month staying there. The entire staff was amazing and provided me with exceptional service. I am a Diamond member and out of all the Best Western Plus I have stayed at this west the best one and will recommend this hotel to anyone that come to the area for pleasure or business.

We stayed in the 2 bedroom 2 bath suite with a living room, dining room, kitchen, washer and dryer. Lots of storage. It worked out very well for our family. Plenty of space for everyone! The front desk staff was very helpful.

Elaine was amazing helping us and everyone else with breakfast. She came in to work right after a minor car accident (everyone was okay, and it was due to the other driver), however it was only after several minutes of talking and her being so caring toward us and all the guests that we learned about the incident. Her service and selflessness was incredible.

Our group has stayed here for several years in December. There is no doubt that you get what you pay for and more at this hotel. Hotel manager, front desk and breakfast host (special!) are GREAT! NOT your average free breakfast - has a good variety and has a different selection from morning to morning. Why stay anywhere else?

Breakfast was the best I have had in a hotel setting. Lots of yummy choices. Room was very spacious and clean. Housekeeping was variable. Front desk staff was fabulous! It was a very convenient location to swimming pool we were competed in. Location was also good to restaurants.

Best Western Hotels are consistently clean and the staff and the prices are very good. We were very happy to return and stay at the Lewisville Best Western. The staff let us check in early, it was very helpful.

This was an amazing experience!!! Breakfast was fantastic and Elaine who was in charge of the breakfast is incredible!!! She went over and above to ensure that everyone's morning was off to a great start!

Good stay for two nights. Staff were all great and very friendly! The room was nice and cool. The shower was good, water was hot and the room was clean. Breakfast was great! Overall, I would recommend this place.

We travel a lot but don't usually stay at BW hotels. However based on the reviews we choice to stay here on our trip. The reviews were correct and everything was fantastic. From check in to check out. This hotel was clean, reasonable prices, staff was super friendly and acted glad you stayed there. This hotel by far had the best breakfast of any hotel we have stayed at. The food actually had some flavor to it.

Rain drizzle and cold welcomed us and stayed all three days Lewisville. But the warmth of the room, the staff and this hotel heated our spirit. The facility is conveniently located for easy access. It's in iting clean hallway carpet and eager breakfast staff are reasons to come back.

Arrived in the evening for my reservation. Everything was ready at checkin. The gentleman at the front desk was extremely helpful on guiding me to the destinations I would be attending. Room was clean and comfortable, slept like a baby!!!!

The staff was great, Elaine the breakfast attendant was amazing, she would always have a highchair pulled out for us in the morning, we didn't even have to ask. She was super friendly and knew where the best places were at to visit while we were here.

We had a bad experience at another hotel and the staff and manager welcome us with open arms! They made us feel like family and changed a bad experience into the best! Rooms are large and the entire hotel is bright and extremely clean and well run. All staff were friendly and helpful!

I stayed at this location for only one night but recommend it to anyone. The staff is very friendly. The breakfast staff is awesome friendly and personable. I would recommend this to anyone. I will be back again.

If I can give this hotel more than 10 stars, believe me, I will, from the time I walk in, to the time I check out, my experiencie was fantastic, every one there, knows what hotel business is, every front desk agent, housekeepers, breakfast attendants, no word to say, I want to congrats to the General Manager, for the people he have working there, again, if I have to say more and more, I will need a whole day, keep it up guys...

We stay here 3 to 4 times every year for over a decade and have never been disappointed. Helpful staff is like having a family away from home. Elaine is a great addition to the breakfast team. Shes awesome!!!

The people who work at this hotel are very engaged in making your stay enjoyable. The breakfast was excellent. The service excellent. Our room was spotless. This is the only place I'll stay now while in the area. Makeup mirror in room. Thank you!!

The staff here truly makes the difference. The front desk (Nona and others) and the support staff (Elaine at the breakfast buffet) are clearly giving their job 100%. We felt like valued guests. The hotel is very clean and orderly. The free buffet breakfast is excellent and very much appreciated.

My family and I were stuck on a plane for 7 hours during tornado warnings and severe storms with one attempted flight home to Tulsa that had to be turned around to return to DFW for fuel, 4 hours later...cancelled. 1am stuck in Dallas with no rental cars available, not knowing the area at all, two tired children and no luggage. 4am we finally got to this hotel and the man that greeted us was so welcoming! He extended our checkout so we could get some rest, provided us with toothbrushes and had the much needed Advil on hand. There is a breakfast but we slept through it, although I'm sure it was great! We did get our fill on the fresh brewed Starbuck coffee when we got moving around 1pm and it was perfect! While we waited for our rental car to pick us up so we could drive 4 hours home (since all flights were full) the manager brought a goody bag of drinks and snack for our trip. So thoughtful! The hotel was very clean and updated. (I'm one that checks the sheets very carefully before my family puts their stuff down and so when I say this hotel is clean...it's actually super clean!!) This was so much more than we ever thought we would find under the circumstances!! We would certainly return if ever we are in the area and I have recommended this specific location to friends that drive through regularly! Thank you Best Western Plus Lewisville/Coppell!! We appreciate you more than you know!

Great accomodation and fantastic service including giving us the best advice on dinner. Lots of close shopping centres also. Gym and pool was great. Location was fantastic also We would definitely stay there again

My family and some friends traveled to the Dallas area to go to Six Flags. This hotel was clean, and prices were reasonable. The breakfast was fantastic! I appreciate the friendliness of the front desk staff

This is our second time staying at this Hotel. The workers are super friendly and very professional. The room are super clean and it only 28 minutes away from the At&t Stadium. We will definitely stay here again.

We visited hotel twice while visiting family member in Coppell. Every member of staff was courteous helpful obliging in every department from moment we entered hotel. Would not hestate to recommend this hotel to anyone travelling to this area. Thank you all for a wonderful stay

About 9 of us attended the above named conference and stayed at this hotel. It is top notch in service, cleanliness and comfort. We would give it "5+" stars if possible. We felt most welcome in Lewisville TX. Elaine was particularly helpful answering questions and providing great hospitality, as did all personnel. We would definitely stay there again. Thank you Best Western Plus. Joelle and friends.

Recently remodeled it's stunning inside. Very serene strategic ocean turquoise lighting in the lobby. Breakfast has gone up several notches. No stale dry cold old here. The fresh scrambled eggs were fresh and perfect every single morning, and there's a lady who comes around to your table and asked if you want your cranberry juice dropped off does all that stuff for you just as if she were a waitress which she was not it self serve. It just really pushed everything over the top and I don't plan to stay anywhere else if I'm in that area I'll be at the Best Western Plus in Lewisville Texas

great staff and great hotel. I stay here every time I have to travel for business and also if I am just coming to Dallas for a weekend. Wont stay anywhere else. They always remember who I am and that makes a big difference to me. Always willing to help and they always have a smile on their faces.

My family and I stayed for one night. The service was excellent and the room was big and clean. Chris at the front desk was friendly. Ms. Elaine that works breakfast is AMAZING! She was super friendly and she even helped me with my son until I fixed his breakfast. We will definitely be staying there again.

Five stars. Staff was friendly and helpful. Room was clean and comfortable. Overall, the motel was the best I've had in a long time. Price was exceptional too. Inside halls were clean, no offensive smell. Breakfast was very very good and breakfast area was attended by very friendly and helpful personnel.

My husband and I came down to TX for a very short two day stay for him to get specialized medical care, and he needed to travel with his medical service animal, a dog named Jeter. We have had numerous experiences where Jeter has been rejected by hotels, restaurants, etc (illegally), and traveling is always stressful as a result of that. Not only was he accepted at this hotel (regardless of it being not pet friendly in general), my husband was able to bring him to breakfast, out for walks, and in the shuttle to and from the doctors office without a single incident. I cannot tell you what this means for someone who is disabled and needs a service animal to not have to have that additional stress that at a moments notice an untrained staff member may yell at him for having this very necessary part of his treatment. You put him so at ease, meaning he was able to focus only on his healing, as was very critical during this trip. Thank you.

If your priority is quality over price, this is the hotel. The manager is watching over the property like an hawk. He goes the extra mile to make sure you will be happy with your stay. The breakfast buffet is great. The rooms are large, neat, and comfortable. The individual A/C works great, and keep the room at the right temperature (you can pick your own). This is my preferred hotel when I travel in the area. I stayed in a few others in the area, but once I stayed at this property, I just stick with it ! I wish I could find the same wherever I travel in US and Europe. I always feel a bit sad when I pack to check out. This is how much I enjoy staying there.

My husband and I really enjoyed our stay. We booked this hotel and stayed for one night as we traveled through town. On way back we decided to stop amd stay for 3 more days here. People so nice and hotel clean. Breakfast was a treat. Friends and family stopped by and they decided to stay here too. They exceeded all expectations. Highly recommended!

Of all the best western pluses I have stayed at in the dfw area, this was the cleanest,friendliest, and the most quiet and relaxing, desk staff deserve raises, they set the standard on how others should treat their guests

I love the attitude of the staff. Not just the desk folks but the entire staff. They were happy and enjoyed their jobs which translated into fresh, clean rooms. Smiling people who spoke to you without having to engage them first. Breakfast was hot and had something for everyone. This will be where I stay when work brings me back to town.

Great experience! Clean room, comfortable bed and pillows, delicious breakfast but most importantly was the customer service. Hotel manager Chris Patel and staff are the BEST! Will definitely come back. Thank you.

Got in late on a Friday night. In the morning we had to leave to load a truck in the summer TX heat. The hotel thought we had checked out, because we didn't answer the door when the maid service came by. They ended up cleaning our room. We came back before check out to shower before leaving town. The front desk staff treated us very graciously considering we showered in their already cleaned room. It was a great property, great customer service and outstanding staff.

The overall experience was great but this morning I would like specifically SHOUT OUT to the ‘Continental Breakfast!' Omgeeee!!! The set-up was absolutely incredible! #freshfood #variety #clean #organized #extra #healthychoices The staff, specifically Elaine was beyond the friendliest+ sweetest person ever!!!! We will def be back!! PS Pics are only a sneak peek. Happy Friday :)

I regularly come for business in the area. I have stayed at variuous hotels in Lewisville, but I definitely find Best Western here the best. The friendly staff amd clean rooms make it the place to go to. Breakfast is the best also. See you soon.

Quick overnight trip of shopping and this place was recommended by a friend ...The staff here are so friendly and helpful, rooms and lobby etc.. were very clean, great breakfast and we loved the little extra touch of things like flavored water at front desk. We will definitely be back on our next trip here...Overall a great stay and very much recommend if you are in this area check them out you won't be disappointed.

We weee stressed and aggravated because of our flight was cancelled due to bad weather and we were able to relax in a beautiful environment with a clean and amazing stay at the best western Chris the manager made us feel at home and was a great host when checking in and checking out. The breakfast was great and was perfect. I will definitely come back. Thank you ! Great gym too !

Rooms were big and spacious but the split system is faulty when you try switching to heat which triggered the alarm which was not good and disturbed the peace and the hotel rug smell really damp and can be better managed.

Suggested by the hospital we had to go to. Did not disappoint at all drove us back and forth to the hospital which rgey disnt have to do. Got to know us by name. Which noone had ever done on any trip I have taken. If I or anyone I know ever is in this direction again. This is where I will be. Stay here you will feel like family.

Rooms were very nice and immaculately maintained and cleaned. Staff was very friendly and personable. They went above and beyond to make our stay comfortable and accommodating as possible. Management went above and beyond to help us feel comfortable.

Stayed at the best western in Lewisville recently. Great staff made me feel at home. And the Breakfast was tasty. Rooms were extremely clean and spacious. The Wi-Fi was fast too I will be back when visiting Dallas again.

This is my second visit to this hotel and I would recommend it to anyone going to stay in the Dallas/Lewisville area. It is clean friendly and just what you need to relax with family and friends. Breakfast was always good.

Really nice hotel with fantastic staff. There was a problem when I checked in, it was handled professionally and immediately. The next morning, the lady at the front desk apologized for the inconvenience (even though she wasn't there when I checked in). I really appreciated the concern and the cheerfulness of the staff. Breakfast was fresh and good. Location was close to the airport and the beds were very comfortable.

Check in staff person was pleasant and welcoming after a long drive through DFW traffic, but the breakfast hosts were even more friendly and helpful. They seemed to enjoy what they were doing and took pride in their service.

This was, hands down, the best Best Western I've ever stayed it. It was so clean, which is the top thing for me. The staff was amazingly kind, especially the woman in the breakfast area! The breakfast was good and the hotel has made some efforts in the rooms to reduce plastic waste. Highly, highly recommend this hotel!

Favorite place to stay. Staff is wonderful and excellent management! They treat you like you are their special family. Beautiful landscaping. Sparkling clean building and rooms. Love the atmosphere in lobby and breakfast area. Excellent choices for breakfast! Many extra details that make you feel special because they really do care for their guests!

The staff at this hotel was very friendly and went above and beyond to help us feel comfortable! Beautifully decorated hotel that is very clean! I would definitely stay here again when I am in the area!

Nice place! I received a text when the room was ready. The desk staff were extremely nice on check-in. I thought the bed was very comfy. The shower had wonderful pressure, so I took an extra shower just because I liked it so much. I wish we could have stayed longer!

Another great BW entry, continues the positive aspects of cleanliness, hospitality, and in a great location for lots of metroplex attractions, putting the guest in proximity to the airport, grapevine mills, downtown Dallas, and lakes.

I stayed here with a group of friends in a 2 bedroom suite. The suite was amazing and very spacious. It was like staying in an apartment. The landscaping around the hotel is also very relaxing. There are wind chimes in the trees and neat little sculptures all around the property. Definitely a little gem in Louisville.

We were travelling to a funeral and the Best Western staff were helpful at every turn. Clean and comfortable room, reasonable rates, outstanding breakfast with eggs, toast, waffles, fruit, cereal, yogurt and Starbucks coffee, nice pool. Just what we needed. When I had trouble with my phone, one of the people from the front desk helped me solve the problem.

We had an excellent day. The pool area is beautiful and the front desk help is amazing! Such sweet smiles and wonderful personalities. Nona was so welcoming and hospitable! We hope we get to see her when we move to this area! We accidentally packed the blow dryer and they were so nice when they called to let us know. Thank you so much! We would definitely stay here again!

Very clean facility, friendly staff, great breakfast. The breakfast staff were so kind and accommodating for our little 2 year old that thought throwing jello on the floor was a fun idea. There were no complaints, and we didn't even have to go ask for any help with the spill. We turned around, and here came on of the hospitality specialists with a rag indicating “He's just doing what little 2 year olds are supposed to do.” Highly recommend this hotel for a family friendly stay!

My husband and I took a quick road trip to have a pool! This place is beautiful! Great room and beautiful landscape! Quiet in the room. HGTV! Need I say more??? Close to everything. Chili's is right next door but their steaks were not good. The hotel was awesome!!!

Very nice, new hotel. The room was wonderful and we had plenty of room for a family of four in the double queen suite. Breakfast was outstanding! There were so many options! My children loved making their own waffles.

Thanks to Ofelia for being so kind and accommodating when we were put up by American Airlines when we missed our connection. Lee helped us with plates and napkins and couldn't have been any nicer. We are very impressed!

My wife and I found the receptionists very welcoming and helpful during our stay. The breakfast service was well done and the attendants were attentive and uniformly pleasant to interact with. We had a couple of special requests during our four day stay that were promptly attended to. Both of us would return to the Best Western Plus if we again travel to the area.

We have stayed at this BW Plus multiple times. Each stay has been perfect. Very clean inside and out, staff is always friendly and the breakfast offers variety of hot and cold items. The breakfast is very good. I'll stay here on every trip to the DFW area.

What can I tell you about this classy, elegant, clean, and cozy little hotel? I just love it! The caring and welcoming atmosphere starts from the moment you get in the parking lot. The landscaping has beautiful and warm gardens with sitting areas inviting visitors to enjoy a good book under the trees day or night. This is no doubt an oasis 15 minutes from the DFW airport. The manager takes pride on his job. The greeting and welcoming you receive from the moment you enter the beautiful lobby is compared to that of a 5 starts hotel. The fresh water with lemon and peppermint refreshes you as you prepare to enjoy your state. The smell of fresh Starbuck complimentary coffee together with the beautiful smiles of the staff that greet you invite you to relax. The homey environment makes you feel like staying in no other place when you are in need of a affordable but fancy experience. This was my 4th stay in the last 3 months. You don't have to be on vacation to book a reservation. A surprise awaits you every time. This time was a fresh complimentary smoothie made specially for your taste. I never ever received such a treat on any 5 starts hotel. It was like a Spa retreat instead of a lay over place to stay when you did not make your flight. From the clean and comfortable room and bed to the complimentary treats that await in your room; ( fresh glass water bottle, cristal coffee mugs, pretzels, cookies...). All this little delays for such an affordable prize are compare to none I have ever seen. I have travel to many places and countries and I am from Puerto Rico however at this time I am a local from an hour away who chooses this wonderful place to retreat. You will have to come see it for yourself and I guaranteed you will Love It too! Thanks Best-western Plus for the lovely stay for my birthday. And, No one is paying me to make this review. I just loveeee it here!! Sincerely, Lina the Wonder Lost Traveler.

We got there past 9pm but the front desk let us go swimming! Great breakfast buffet with a variety of breakfast foods. Our family came and we swam the entire day and had the pool to ourselves. Great for families. Nice landscaping.

We just stayed at the Best Western Plus in Lewisville, TX. It was a fantastic experience from start to finish. Several days before our stay I received a call from the staff reminding us of our upcoming stay, then the morning of I received a text message letting us know our room was ready if we'd like to check in as early as 10:45am. During our stay our checkin was very easy but the best part was the breakfast. We tend to be fairly unimpressed with the standard free breakfast choices that hotels provide knowing that is usually too expensive to provide healthier options or the “extras” that just make a hotel breakfast a little more exciting , We usually go buy a healthy breakfast out. We were very impressed with the extra touches they provided to enhance the breakfast options. Beyond all the typical offerings they served yogurt parfaits with granola, coconut, raisins, fruit; multiple oatmeal options, 3 different kinda of salsas (including an avacado salsa). What really made it stand out on the last day we're the 3 different options of made-to-order fruit smoothies-spinach pineapple, strawberry banana, and strawberry blueberry and how gracious and kind ALL of the staff were especially the kitchen staff. Overall, I would like to thank the hotel for a wonderful stay!!

I stayed in this hotel together with my daughter for 6 nights. After a long travel, we had a very warm welcome at the reception desk at the hotel. We even got a couple of dinner tips (with route) on request. The breakfast in this hotel is also very good. You can even ask for smoothies if you like. Also nice swimming pool. Didn't have the time to use it though. Comfortable location if you want to visit the Dallas area. Thanks to all the staff for a wonderful visit..

We held a Chrysler 300 Club Meet here and the hotel could NOT have been more helpful or friendly. We used the lobby and Breakfast area as our Hospitality area and really enjoyed it. Rooms were well cared for and the Staff was wonderful. I must mention Maria how handled the Breakfast area and she was a delight. Bright and cheerful and ready to help and offering to get anyone something she thought they might want. A great stay and highly recommended.

Staff was friendly and accommodating. From housekeeping to the front desk, everyone was kind, helpful, and smiles were everywhere. The room was beautiful, comfortable, immaculate, and the location was convenient. Could not have been a better experience. Thank you!

I accidentally booked a non-refundable stay on the wrong dates. Upon arriving at the hotel my mistake was discovered and I had to make another reservation. Being short notice the rate was much higher than the rate I was quoted online. The manager was kind enough to discount the rate considerably. Being that my mistaken reservation was non-refundable, I figured I was going to have to pay for both reservations and had accepted that fact. To my surprise the day after I checked out the manager called me and told me if I would call the place I booked my reservation and request a cancellation he would not charge me a cancellation fee and would refund the money for the mistaken reservation. I travel all the time for work and this is the first time I have ever had a hotel refund my money when I cancelled a reservation. Thank you. I will be staying at a Best Western whenever it is possible from now on.

Solid standrad Hotel for a correct price, rooms well furnished, very nice and helpful staff at the reception. Unfortunately no balconies. Hotel absolutely suitable for my business trip. Pool ok, parking ok, close to downtown and very close to the highway

We stayed here because of the reviews. It's located right on the highway and easy to find. I realized we were going to arrive late so I called and was ensured the room was still available. I was concerned because I had not told them we were checking in late. Sure enough they welcomed us and our room was perfect. Exceeded our expectations. Bed was very comfortable, room was spacious and clean, staff were friendly and breakfast was amazing. The lobby is absolutely beautiful. I felt like a movie star walking in with all of the aquas everywhere. Outside there is a nice walkway and sidewalk if it's warm. I would definitely stay at this place in a heartbeat. Worth the price. You get what you pay for. Thank You Best Western PLUS of Lewisville/ Coppell.

Grounds are well maintained, it is located in a good area, well lit at night, well off the highway so noise is not an issue. Breakfast staff is very attentive. Room was clean and large, Some restaurants within walking distance.

BW continues to secure my loyalty with the Plus and up hotels. This hotel is about 20 minutes from Dallas and was not only aesthetically pleasing, but the interior matched the outside. The room was clean and the bed comfortable. Breakfast was decent, but still worth it to not have to go out and buy breakfast. We'd definitely stay there again!

From the moment I arrived, noticing first thing how clean it was and the landscaping is very well kept. Noma was very personable and made sure my stay was just what I needed. My room was so nice and EVERYTHING was so clean and comfortable. With no doubt, I'll be back for another visit. Next time I hope to spend the whole weekend! Sincerely, Julie Andrews

This is a best-kept secret that's too good not to share. When the weather prevented our flight from departing, and it was 10pm on a Saturday night, we didn't know what we would do. My son found this Best Western listing and we called them up. We got the last available room, had an Uber driver take us the short distance (~15 mins) from the airport, and were greeted by the nicest desk clerk in the world, who made us feel like we were the only guests that mattered. The bed was unbelievably comfortable; the shower facilities amazing; and the delicious complementary breakfast out-of-this-world - well stocked and plentiful. The manager greeted all guests in the morning, and was engaging and gracious. We were made to feel like family. We will definitely return to this hotel when our travels bring us back to the Dallas-Fort Worth area.

Very, Very Clean. The staff was excellent as well. The front attendant was very helpful during our check-in even though it was extremely late. The free breakfast was amazing and the staff once again assisted us. Truly a great stay.

Overall excellent stay! All staff were exceptionally friendly and breakfast was great! Our room was clean but had a bit of a musty smell which seemed to be coming from the air conditioning...maybe filters needed to be changed. We would stay again!

Our stay was great. Great location! Comfortable beds. Great accommodations. The staff was very friendly. The rooms were clean. I would stay here again if I'm ever in the area and I would highly recommend this hotel.

Wonderful, spacious, and clean room with 2 queen size beds. We were able to lower the AC to 66 degrees F -- so helpful when going through hot flashes! Breakfast was delicious and had plenty of options to choose from. Lots of parking available, too. Overall, an excellent stay. Will definitely return in the near future.

I arrive pretty late last night but even though coming in late, hotel staff last night was very friendly, quick about checking me in and getting me into my room as fast as possible to get much rest. Room was excellent. Definitely will return In the future

This hotel is beautifully decorated. The lobby is cozy and pretty. They provide 24 hour coffee with a selection of liquid creamers not just the little packets. The staff were so friendly it felt like visiting relatives. Room was comfortable and everything including internet worked well. At night it was quiet and I slept well there. If I work in this area again I would definitely like to stay here.

The staff was friendly (especially Mr Lee) Great free breakfast. Free Starbucks coffee all day. Rooms were spacious and clean, very comfy bed and pillows. I spent two relaxing days there. I would definitely recommend it.

Awesome. The place is clean, great breakfast, and they make you feel like family. It's like visiting friends you haven't seen I awhile. I was very proud the see they won the 2018 award for the landscaping. No surprise, the grounds are perfect!!! The place gets better every time. We visit several times a year. Say hello to Mildred at breakfast, she is great!!!

We stayed there for a weekend, while visiting family nearby, It's a very convenient location, near the highway and several businesses.The room was clean and comfortable, the breakfast was better than average, front desk staff were very helpful. Special thanks to Ryan, at the front desk, who consistently went above and beyond to be helpful. We did notice, that if you have the "do not disturb" sign on the door," housekeeping will respect your privacy. However, later when you remove the sign, they will NOT return to cleanup the room. It was not an issue for us, but might pose an inconvenience to some folks.

Frendly people Greeted by pleasant people,Christian's for sure. Made me aware of all rewards promotions and made sure I was anrolled.would stay again when in this area, and will tell other employees.great experience

We love staying at BW, especially on the weekends because they're the only hotel that serves an early breakfast. Because of this hotel stay, we will never stay at a BW again. Ann, The lady who checked me in never smiled, never said thank you, never said glad to have you here, she was VERY unfriendly and not someone who should be greeting/welcoming guests. 2 days after check out, I saw an additional $45 charge for this hotel. When I called to ask about it, I was told by Rebecca it was for damages. I told Rebecca we did not leave anything in that room damaged and I would like to know how it was damaged and to see pictures of it. She told me someone would call me back because they would have to see if they could still find the items because they were probably already disgarded. I'm thankful my $45 was refunded, but I've still not heard back from anyone from this BW for an explanation, appology or how they intended to handle this. This hotel needs to have a lesson on customer service! This hotel was very clean, the rooms were great, the early breakfast was great - BUT the staff at this hotel is VERY lacking in customer service relations and made this stay less than desireable.

Extremely clean hotel, spacious rooms, If you extend your stay you'll have great breakfast with lots of options every day. Super friendly staff that go above and beyond to make your stay comfortable. would definitely recommend to friends and family.

Nothing fancy, but a really nice hotel. Squeaky-clean, both the room and the common areas. Room bigger than I expected. Responsive staff. The free hot breakfast was decent. I'll definitely stay here again.

Very Friendly Staff, Clean & Spacious Rooms, Prompt & Efficient Staff, Great Breakfast, Excellent Visit, Parking was Accessible and Safe, Security Cameras Everywhere, Superb & Impeccable Customer Service!!!

This is a clean, comfortable place to spend a night and then get a ride on their shuttle to e3k in the morning. The staff are courteous and attentive. My only complaint is that the continental breakfast doesn't have much that appeals to me so I have to make other breakfast plans, but overall it's great and I plan to continue patronizing this location.

Pleasant weekend stay but could keep breakfast open till 10am. We drove in for 3 hours to pick up someone at DFW and stayed overnight at your property. Very nice property, nicely done rooms. Hospitable staff. Clean rooms. However the room had a slight musty damp smell, reminiscent of the pre-makeover Best Western motels. The carpet in the room felt damp and sticky. Breakfast was the BEST I have had at any place I have stayed. The cook at this hotel makes very authentic Spanish dishes. However, being a weekend, it would have been nice if the breakfast stayed open till 10am(like most other places I have stayed in) instead of till 9:30am. Don't enjoy waking up early on weekends. Definitely recommend this place once the carpet and musty odor have been addressed.

This was a great place to stay, with large well-equipped rooms, a great breakfast, and good help. The facilities were also good and the location was great for stays in Lewisville, TX. I would stay again.