Best Western Hotel South Plains Inn & Suites,  Levelland

4.5/5  - based on 111 guest reviews.
204 N College Avenue, 79336-2615, Levelland, United States - See map
+1 806 894 9155 +1 806 894 9140

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> Room 1

1 adult

 

Hotel advantages

  • Spa
    Spa
  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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TripAdvisor Traveler Rating
based on 111 traveler reviews
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Texas Tech College and South Plains Community College are near our Levelland hotel, so guests in town for a campus tour or college event can easily get there from the Best Western South Plains Inn & Suites. Our hotel in Levelland is also a favorite destination for travelers in the area for the Mallet Event Center. From weddings to conventions, it's the perfect region for your special day. The local Covenant Hospital is also conveniently located close to our hotel, so guests in town for an appointment or to visit a loved one can easily commute back and forth. With an indoor pool & hot tub, the amenities at our Levelland hotel are designed with your comfort in mind. All rooms have king-sized beds and luxury bedding to ensure a great night's sleep. With ample truck parking, we're a popular destination for truckers, road trippers & campers alike. Of course, many of our guests choose to stay with us because of the free hot breakfast. A daily buffet features a waffle station, cereals, yogurt, pastries and 100% Arabica coffee or cold juices. We're close to local shopping, so it's easy to pick up souvenirs or essentials. Many guests at our hotel in Levelland, TX come to the region for bull riding, either as spectators or to try their hand at eight seconds themselves. The City of Mosaics is a short drive away and a must-see for photographers or those looking for a little culture on their trip. Whether you prefer the traditional Texas bucking schools or natural beauty, there's plenty to be had nearby. The event center attracts business travelers from around the world, and our Levelland hotel is proud to host faculty members of the local colleges, traveling sales personnel & medical staff in town for business with the hospital. Whether you're here to take care of business or to get away from it all, you can count on our friendly staff to make your stay enjoyable. Reserve your room at the Best Western South Inn & Suites.

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Room 1

Guest reviews


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based on 111 guest reviews
Certificate of Excellence
 
NOTE ISSUED REFER TO NOTICE SUMMARY NOTES
Excellent
 
63
Verygood
 
34
Medium
 
9
Poor
 
3
Horrible
 
2
Business Business 35
Couples Couples 11
Family Family 50
Friends getaway Friends getaway 7
Solo travel Solo travel 0
Cleanliness
Location
Rooms
Service
Sleep Quality
Value
Best Western South Plains Inn & Suites,Levelland
  • 3
    « Sister weekend »

    I was kind of disappointed with this hotel. Felt a bit like I was staying at a cheap hotel. I prefer bright and roomy hotel rooms. Next stay there would probably be at a different hotel. We stayed 3 nights. By looking in the parking lot, we were probably one of 5-6 rooms booked each night. On the third night, someone was in the room directly abound us and we heard every step they took. Again parking lot was almost empty! Pool area was dark and dingy.

    5
    « Business in Levelland »

    The hotel in Levelland was excellent. The service was outstanding. The staff was great. The breakfast was excellent .I would most definitely recommend this hotel. The pool was great and the outside was definitely inviting.

    5
    « Love Best Western »

    Love everything about Best Western from staff to amenities. Bed was hard but that's the only thing.Need to either have mattresses a little softer or have memory foam for clients to use on top of the mattress. Other than that I enjoyed it.

    5
    « Perfect stay »

    Desk clerk , she was awesome man Frezcaz she told us everything around breakfast and if we need anything . Very professional . Room were great and housekeeping made should we had what we needed for our extra stay . I would recommend anyone to stay there . Att

    5
    « Levelland's Best »

    Stayed for 2 nights and the staff was very nice and accommodating. Very clean and well kept property. Pricing was better than competitor in town. Will definitely stay there again in the future if I need a hotel.

    4
    « Great hotel for a small community »

    This was a great stay for us, with one minor detail.This Best Western has easy access to Hwy 114, as well as Wal Mart, Sonic, and United Supermarket. Our minor detail: We were placed on the 3rd floor, and unfortunately that is the smoking floor. As we are not smokers, it was a tad noxious, I would recommend adding in the reservation notes to not place yourself on the 3rd floor if you don't smoke. Other than that, the staff was friendly and the parking lot is well lit and secure. Also, the beds are king size which made it easier to sleep with a child who likes to sleep on top of her mother, and not beside.

    4
    « Check in process great »

    Front desk was accommodating, welcoming, professional & efficient. One morning doubled in breakfast duties, and did everything great. Only issue in 4 days was with housekeeping. They might have been understaffed with our large group

    5
    « surprise in small town »

    This Best Western in clean, staff friendly and helpful. The rooms are very large - can fit 2 KING size beds in room with room to move around. The bathroom was large and well equipped. The breakfast was large and the hot food was hot. They have a waffle and pancake maker plus eggs, sausage, gravy, hash browns, and cereal, yogurt, fruit etc. We were there for a meeting and they went out of their way to make sure we had all we needed. I would stay there again.

    5
    « Raised the Bar »

    Best Western South Plains Inn & Suites, Levelland, Texas, has raised the bar for mid-range hotels. All rooms have only king beds; double rooms have two king beds. The person at reception was friendly, cordial, helpful, and accommodating. The breakfast was far above average for a complimentary breakfast. The scrambled eggs, hash browns, sausage, and muffins were very good. Other choices were available. The breakfast room staff person was cordial and helpful. Why cannot all mid-range hotels offer quality food and courteous service? I attended a meeting and we used the hotel meeting room which was large. They did not have enough tables, but plenty of chairs.

    4
    « Clean hotel - a little far out of town »

    We stayed at this hotel for family weekend at Texas Tech. All hotels in Lubbock were full so we started looking out of town. This was a little bit of a drive, but worth the drive since there were no decent hotels left in Lubbock. This hotel was nice and clean and the staff was very friendly and prompt with check-in and check-out. I would recommend this hotel if you don't mind driving a little ways out of town.

  • 3
    « Better than anywhere else here »

    Much needed improvements for people staying extended periods of time. The cable only works half the time. Bring your own pillows...these are terrible in my opinion. Service was not bad, breakfast is made in a microwave so make arrangements.

    5
    « Overnight stay »

    Excellent service Front desk staff very friendly Cleanliness of rooms and hotel Friendly staff and willing to help Easy check in and check out Parking very convenient Close to highway for ready access

    3
    « Just a little road trip »

    met family for a couple of days,place was average, needed attention in room such as dusting, little more wiping down fixtures, defrosting the the frig., other than that place was ok, may be back next year

    5
    « August 2017 West Texas »

    We like staying at BW. Always priced reasonable, clean, comfy beds, & friendly staff. I really am interested in the lobbies as I get up earlier than most. I like to go sit in the lobby & have a coffee. If it's winter, I love it when they have fireplaces. It's a cozy, feel good time for me. Our travel is always leisure !

    5
    « It was very clean am a person that is picky on bathroom and I was very satisfied to take a good showered without my flip »

    And the pool was very clean as well the rooms! Breakfast was super and had the utilities you need like iron and blow drier, microwave and fridge!! I highly recommend it to anyone!! I sure will go back!!

    5
    « High School - 1950's Reunion »

    Very accommodating. High School Reunion. We were celebrating a combined high school reunion with all the 50's graduates from Levelland , Texas, High School. We used the conference room Friday night, Saturday night. The majority of our group checked out on Saturday. Our remaining few sat in the conference room and visited. Sunday our few had breakfast together and visited until we checked out. Everyone had a great time. Thanks to your facility accommodations we were able to enjoy everyone who attended,

    4
    « Awesome »

    I really recommend this place to travelers very clean rooms, helpful employees and very peaceful place to stay at. Value is good not expensive snd they are very helpful and kind if you need to check out early

    5
    « excellent stay »

    good experience for staying. the place was very clean and all employees were kind. I recommend all my friends to stay here. you will not regret if you make decision to stay during your vacation or business trip. I appreciate for cleanness and hospitality of employees at this location.

    5
    « Clean and quiet »

    The room was very clean. We had a good stay and everyone was really nice. The breakfast was good and what you would expect of a hotel breakfast. The hotel looks fairly new. We were not able to test out the pool, but if we had more time we would have checked it out.

    5
    « Awesome rooms »

    Awesome service. Great rooms and amazing breakfast. My kiddos enjoyed it and the king size beds were awesome! Will definitely stay there again and will recommend this hotel to all my friends and family.

  • 3
    « Needs Attention »

    The staff was again very good - friendly and helpful. But the facility needs attention. Our bathroom had a missing sconce - just the bare bulb on the wall - and the elevator didn't work that evening. The hallway on the 3rd floor smelled like cigarette smoke, and the bright morning sun made half of the tables in the breakfast area uncomfortable (the curtains do not block out the sun). we have stayed here several times when visiting family, and this is the first time that the place just didn't feel comfortable.

    5
    « My second home »

    I have been living in motels for the last 8 month and I like going to Levelland Tx. the staff there make me feel at home.There not one day that goes by that they'll ask me how my day was .That means a lot to me.

    5
    « All ways on the road »

    I use to stay in a lot of hotels but know say at best western cause they make me feel at home no matter what town or city I'm in .They are just a phone call away.Oh ya lets not forget the free wifi and the free hot breakfast

    5
    « Very nice hotel »

    Staff was very friendly, room very clean and bed very comfortable. Great location to restaurants and shopping. I would definitely stay at this hotel again. This hotel has a fitness area with many exercise equipment plus indoor pool and hot tub. The free breakfast lots of food to choose from it was great.

    5
    « Amazing by all staff included from 09/16-09/18/2016 »

    Amazing! Will come back and stay when we are passing through Levlland. Could not have asked for a better place to rest my head for a family wedding. In and out quite a bit and every time greeted with a smile and Hello from the staff. Breakfast was an added bonus to staying at your hotel.

    5
    « NICE »

    My husband and I got a suite and we loved it. Very roomy for the both of us. Had a separate room for the living room and a tv in both the room and the living room. Next morning we went down stair to eat breakfast and that was also clean and very good. We will be back.

    5
    « Conference Room »

    Nice, Large, Conference room! Great service! Friendly staff and very clean! If you need a place to book meetings give them a call while visiting Levelland Texas! There is also a pool available. Located near several restaurants.

    5
    « Levelland Texas Stay »

    Very nice and clean motel to help us on our way further South in Texas. The rooms were clean the and the breakfast was fresh and tasty. Carts helped us get our luggage to the second floor. The environment was quiet and we had a restful nights sleep.

    5
    « Only Place to Stay »

    There are other places to stay, but the BW is the only place to stay in Levelland, if you want a nice, clean hotel with friendly staff We use to stay at this hotel at least one a month to visit with my husband mother. After his mother passed, we hadn't been back in two years, and it felt like we had come home and was amazed that they remembered us.

    4
    « Quiet Stay »

    The room was quiet, clean and in good shape. The pool was frigid. The price was a too high for the location and occupancy of the hotel. If you are booking and a pool is a primary concern then this would not be the hotel you would want to book.

  • 3
    « Hotel »

    Didn't have but one ice machine on bottom floor. No hand towels only one washcloth and two towels. Didn't get the receipt with the express checkout on my email as stated if I wanted to do express checkout.

    5
    « Family »

    I booked this hotel as last available. No hotels in Lubbock for Texas Tech graduation. I will book here again twenty minutes straight shoot to TT campus. Staff friendly, clean rooms and a nice pool. A good selection at the free breakfast

    4
    « It was a nice place to stay. »

    Everything went well with our stay at the Levelland Best Western South Plains. The room was clean, had plugin's to charge your phone and I slept well in the bed in my room. We were only at the hotel for 1 night so this is all I can tell you.

    4
    « Enjoyable stay »

    This hotel has everything you need for a business trip or a family trip. It is clean, quiet and near restaurants and Walmart for any forgotten items and near the college. Breakfast has quite a large selection for the average guest.

    5
    « Amazing Service »

    i had a good time her in this hotel. They has great service. My room was so nice and clean there is nice sitting sofa in my room and beautiful flat screen tv. bathroom was clean it was amazing stay i love it they offer free breakfast and free internet and it fit in my budget. i really really love this hotel. it fit in my budget.

    5
    « Great place this WESTERN South Plains »

    when l check in this hotel it is really perfect for me , I am very happy found this hotel what is suggest my friend thank him . This hotel is really awesome service good stay room are very nice and clean ,staff is very friendly . Thanks all

    5
    « Superb Hotel »

    It was an essential get-away for me spend, best case scenario WESTERN South Plains Inn and Suites. 7 days i stayed there with my family. The days are truly pleasant .The lodging was wonderful. Embellishment was 5 out of 5, nourishment , administration and conduct was truly noteworthy

    5
    « BEST WESTERN »

    It was a memorable vacation for me spend at BEST WESTERN South Plains Inn & Suites. 7 days i stayed there with my family. The days are really nice .The hotel was superb. Decoration was 5 out of 5, food , service and behavior was really impressive.

    5
    « Outstanding »

    Great Hotel. 2 King beds was great and very friendly and helpful staff.Room was very clean and hotel is ideally located Right on the highway we needed to take out of town in the morning. Breakfast was fine - waffle maker was in the shape of the state of Texas.Nice place to stay

    4
    « Simply the best hotel in the area »

    I have stayed in Best Western for 4Days/3Nights. The services provided by hotel staff was awesome. The staff is totally professional in dealing with its customers and they know how to bring happiness and satisfaction to your trip. I would definitely recommend it to my near and dear ones.

  • 5
    « Outstanding Experience »

    It was a good experience in Western south plains everything was clean but I did see two roaches on our last day but overall it was great! The housekeeping staff came once we left and got our room straight and even folded the clothes and clean everything, Must recommended this hotel

    5
    « Friendly Hotel »

    To make a vacation memorable hotel or suites does play a vital role. I have known several suites but BEST WESTERN South Plains Inn & Suites is just awesome. Their service is quite impressive and their staffs are nice and friendly. The food, accommodation, pool etc are just fine. I just like the suites. Thank you

    5
    « Go for South Plains Inn & Suites »

    This Hotel is really good for stay.They have prime quality rooms and friendly service! Their breakfast is great! they have many choices.Service was awesome!. Their pool is incredibly giant and also the bathing tub was nice!

    4
    « My stay ex[erience »

    Everything was great, the staff were very friendly and helpful. I will recommend others to stay here. I did have a problem with the waffle maker, I am a General Manager at a hotel myself and we leave the non stick spray out for our guests to use for their waffles so that they will not stick I had to ask for the spray and still it was put back up in the room where they prepare the breakfast.

    5
    « Great Stay!! »

    The South Plains Inn & Suites has clean, high quality rooms and friendly service! Their breakfast is great! They have lots of variety. Service was awesome! The internet was very fast. Their pool is very large and the hot tub was nice!

    5
    « Our place of refuge from Goliath »

    We were trapped in the Levelland, Texas area during the Great Winter Storm Goliath (12/28/15). Had it not been for the Best Western in Levelland, we would possibly have been spending our night with a blizzard blowing through the area, inside of our van or camped out in some stranger's home. We were welcomed with open arms from the staff and had a wonderfully comfortable and warm room instead for our family to rest and ride our the storm in.

    5
    « The BEST Best Western »

    We were on a road trip heading toward New Mexico when the Goliath blizzard hit the area hard. After being turned around due to road closures, we drove for hours looking for a hotel that had a vacancy and had family members try the Best Western in nearby Littlefield, which had no availability. The BW staff there offered to call and reserve a room for my family at the Levelland Best Western. The hotel held the reservation for us and it took us over 3 hours to make the 45 mile drive from where we were, through the blizzard. We had to park near the road, as the hotel parking lot was completely snowed in. We trekked probably 100+ yards through 2 and 3ft snow drifts and 40mph winds with all our bags, and when we finally made it to the lobby, we were a shivering, wet, mess! My kids were crying, we were dripping snow all over the lobby floor.....it was awful. The night staff was SO incredibly kind, understanding, and welcoming and helped us get checked in very quickly. Our room was clean and spacious, with 2 comfortable king size beds. Can't say much about the location or the view, as I couldn't see either through the blizzard winds. After a good night's sleep, we went to go dig our truck out of the snow, and again, the hotel staff was extremely helpful. Breakfast was fine, the standard quick, hot breakfast that most hotels like this serve. If we are ever in Levelland again, or even nearby, we will certainly stay here again! A hotel can be clean, well appointed, and comfortable, but the staff is what makes it great! Thank you so much!!

    5
    « Good Experience »

    Very happy with stay. We were in town for a funeral and it was very convenient and served our needs well. Staff was pleasant and professional. The only complaint I have is this survey is too long and asks the same question more than once & forces you to spend too much time to comply. It should be easy and convenient if you want feedback!

    5
    « Best western »

    My family stayed because our water line busted in the alley and had to wait for our water to be turned back on. The facility is newly remodeled, Prices are negotiable, clean, Fitness facility available for free for all who stay there (Snapfitness 24/7.)

    4
    « Good Stay! »

    We enjoyed our nights stay at the Best Western South Plains Inn & Suites in Levelland. The rooms were nice and the location was perfect for the purpose of our trip. The staff was friendly and the breakfast was good. I would definitely recommend staying at this Best Western.

  • 4
    « great stay »

    spent the night and was really surprised at how clean everything was. The room was immaculate, the bed was comfy,and the Jaccuzi was hot. The Continental breakfast the next morning was very good. I would stay again. No complaints whatsoever.

    5
    « Nice place! »

    We stayed at this hotel when in town for a funeral. We picked it based on the reviews. Our room was clean and quiet. We didn't take advantage of the breakfast as appeared to have no eggs (a requirement for us!) but a great place is right down the street....Noemi's. But the coffee in the lobby was great!

    4
    « Petticoats On The Prairie show »

    Fast friendly service, clean room, comfy bed. Fitted bottom sheets would have been nice. Good variety of free breakfast items. Coffee was out of a machine, and was not drinkable, but I'm a coffee snob! It's ok, Stripes across the street has good coffee. Thank you for a pleasant stay! See you next year!

    4
    « Best Room at Best Price »

    There are two newish hotels in Levelland; I have stayed in both, and for the money, I think the Best Choice is the Best Western. The accomodations at both hotels are very comparable, both include free breakfast, and both are easily accessed. The folks are friendly and the rooms are comfortable and well maintained at the Best Western at a very reasonable rate.

    5
    « Great Service »

    Special thanks to all of the employees who went out of their way to make sure we had a nice stay. I would highly recommend this hotel when coming to Levelland. We used the conference room for a baby shower and our guests were even giving compliments.

    4
    « Weekend Getaway »

    Nice clean room with two king beds. Wifi was very slow and ran low on breakfast items but it was near the end of the serving time when we went down for breakfast. The entire property was clean and we enjoyed our stay. I will stay there again.

    5
    « Best Western Levelland »

    Stayed at the Best Western while on a business trip. This hotel was extremely nice with a helpful staff. My room was clean and i was able to relax in a nice quiet room. I will be back! If your in Levelland i would certainly recommend the Best Western over any hotel in town.

    5
    « Absolutely First Rate »

    I chose this hotel based on the positive reviews on Tripadvisor. I could not be more pleased. The property is very maintained and my room was both spacious, clean and very comfortable. The lady at the front desk was very friendly and made check in a breeze. It could have not been easier. I travel to Wyoming every year in September on business. This year, I decided to return home using US Hwy 385 instead of my normal route. I like this hotel so well that all my future trips will see me returning home through Levelland, so that after a very long day on the road I can enjoy the relaxing atmosphere of this property. If you find yourself in the vicinity and looking for a clean comfortable place to spend the night, this is definitely the place to call home for the evening.

    5
    « The Best Western beats the Holiday Inn Express »

    We had three short-notice visits to Levelland in the past three weeks. The local HI Express did not rank high as other best HI Express motels that we have stayed in across the country. During the last two visits we stayed at the Best Western. The staff seemed glad that we had chosen them and treated us warmly. The room was clean, nicely appointed and the bed was just the firmness I like. Breakfast selections were wide and everything we tried was good. As a side note, these trips were because of two deaths of very close family members. For some reason, the staff were aware of this and expressed their condolences. They left a lasting impression of both the hotel and Levelland people.

 

Getting to the hotel ...

All directions
·From: Lubbock. Take Highway 114 west to Levelland, turn right at Highway 385. The Best Western South Plains Inn & Suites is on the left. ·From: Brownfield. Take Highway 385 north to Levelland. The Best Western South Plains Inn & Suites is at the junction of Highway 385 and Highway 114.