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Best Western Plus Edmonton Airport Hotel, Leduc

5705 50 Street, T9E 6Z8, Leduc, Canada - See on a map
Best Western Plus Edmonton Airport Hotel - Hotel Exterior The Best Western Plus Edmonton Airport Hotel is ideally located in the center of Leduc. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Experience Leduc and Edmonton, Alberta from the comfort of this deluxe, full-service hotel featuring a complimentary hot buffet breakfast, airport shuttle, pool and water slide, complimentary overnight parking, and Canada's First Pour Your Own Beer Wall! Conveniently located off Queen Elizabeth Highway #2 in downtown Leduc, the Best Western Plus® Edmonton Airport Hotel is the perfect home-away-from-home for leisure and business travelers alike. Our guests enjoy easy access to Leduc's best shopping, dining and attractions, from the state-of-the-art Leduc Recreation Center to the stunning MacLab Centre for the Performing Arts. This hotel in Leduc is also close to the thrills of Castrol Raceway, Red Tail Landing at the airport and the Leduc Golf and Country Club. Just a few minutes from the Edmonton International Airport (and offering complimentary airport shuttle service), business travelers are drawn to this Leduc hotel near the Edmonton Capital District, Nisku Industrial Park, Leduc Industrial Park and Ritchie Bros. Auction. Plus, more than 2,500 square feet of flexible, modern banquet and meeting space makes the Best Western Plus® Edmonton Airport Hotel an ideal meeting or wedding facility. This full-service property boasts stylishly renovated guest rooms with LED flat screen TVs, high-speed Internet access, refrigerators, microwaves, charging stations and luxurious pillowtop mattresses. Additional hotel perks include a mouth-watering complimentary hot breakfast, a spacious exercise facility, a relaxing hot tub, an indoor pool and water slide and an on-site pub offering something for everyone - from laid-back gaming and cocktails to pouring your own Alberta craft brew at Barney's Pub & Grill. For exceptional service and location at an affordable price, contact the friendly staff at the Best Western Plus® Edmonton Airport Hotel today! Enjoy your stay!

Best Western Plus

Edmonton Airport Hotel

LABEL_ITINERAIRE

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Hotel advantages

  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2019
GreenLeader Bronze
 
based on 894 guest reviews
NOTE ISSUED
Excellent
405
Very Good
323
Average
109
Poor
35
Terrible
22
REFER TO NOTICE
Business Business
306
Couples Couples
164
Family Family
230
Friends getaway Friends getaway
53
Solo travel Solo travel
122
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"August"

4
augustagus, Calgary, AB 08/08/2019

Another comfortable stay at this location. Hotel is close to the airport and to south Edmonton. Staff is always friendly, in both the hotel reception and in Barney's restaurant and lounge. I stay at this location on a regular basis.

"awesome"

5
Benedicto M, Edmonton, Canada 03/08/2019

my stay here is awesome i didn't encounter any issues i highly recommended this hotel to all traveler in the area this is the place to stay all the staff are awesome from the front afto the back staff

"Ball Team Loved it"

5
normgarden, Red Deer, Canada 26/07/2019

Nice clean modern hotel. Accommodates youth sports teams well. We had our boys ball team stay there plus a couple other teams stayed there the same time. The pool was packed and they let us stay in it until after 11 PM. After we put the kids to bed we were allowed to party in the breakfast area without any hassle.

"First time in Edmonton - Leaving Daughter behind"

5
User 24/07/2019

We have to say that we enjoyed our stay. So much so that we went from 2 days to 7!! We loved the breakfast, pool and our room! The staff was always helpful and the housekeeper staff courteous! It will be hard to visit again and stay at our daughters!! We may have to book a night or two at BW Plus!

"Comfort Away From Home"

5
gustuma, Calgary, Canada 20/07/2019

Location & facilities met our usual expectations of the Best Western brand. Very comfortable & clean guest room; very good free breakfast; friendly staff; reasonable value for the cost; easy access to & from other attractions.

Kerry-FOM, Front Office Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Gustuma Thank you for taking the time out to write a review about your amazing stay at our property and the service we provided to you. We look forward to being of service to you again on your next trip. We will ensure your comment is shared with the staff. Regards, Kerry Duncan Front Office Manager

"Always great service!"

5
SammyPammy, Toronto 15/07/2019

This property never fails to meet my expectations. The breakfast bar is excellent as is the staff at the property. Many stores and other restaurants within walking distance as well. I will be sure to come back when I need to stay close to the airport area again.

Kerry-FOM, Front Office Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello SammyPammy We are very please that we have always met your expectation. I would like to thank you for letting us know how impressed you were with the service you recieved. We take pride in the fact that they are many other hotels you could choose to stay but you have choose us as your number one choice. We are looking forward for the opportunity to welcoming you back to our property. Regards, Kerry Duncan Front Office Manager

"Always a good experience"

4
User 15/07/2019

I have been staying here for many years and have never been disappointed. The staff have always been pleasant and professional. The rooms are clean and comfortable. The location is great. Close to the airport. The shuttle service is great to and from the airport.

Kerry-FOM, Front Office Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi 171lawerencez, We are very pleased to hear that we have never disappointed you. Thank you for been such a loyal guest of ours, you have many other hotels to choose from but you continue to choose us as your number 1 choice, which we are very grateful to know how much you support us. Your kind comments are greatly appreciated and will be shared with the staff. Regards, Kerry Front Office Manager

"Nice, clean hotel"

5
Cran_Law, Calgary, Canada 04/07/2019

I stayed here while my daughter was at the Alberta Challenge hockey tournament. It was a nice, clean and comfortable hotel. The family section of the restaurant is 'meh', but the food was decent the one night we did eat there. The breakfast was also not bad. My son enjoyed the pool, which was important for us. I stayed the first two nights on my own before my husband and son drove out to join me. I felt very safe in the parking lot and in the hotel.

"Great Hotel and Great Staff"

4
George A, Westlock 01/07/2019

Stayed with family. The pool was great , room were wonderful. Breakfast was fantastic. kids loved it. The general environment for this hotel was very nice. The facilities look new. Great place. I recommend it.

"Nice renovated rooms, loud busy pool area!"

4
Laurie912, Vermilion, Canada 03/06/2019

We have stayed here a few times and have always found it to be a nice hotel. It has been renovated recently so it is in good shape the rooms are quite nice and the free breakfast is decent. This trip however we were completely unable to use the pool area (it has been busy in past trips but this was insane). I am so dissapointed in the parents out there who think their kids own the world and who think sitting by the pool drinking alcohol and ignoring their kids is acceptable supervision. We paid the same amount of money to stay here as you did and we should also be allowed to enjoy the pool and hot tub. Is floating toys in the hot tub, running and screaming at the top of their lungs and playing volleyball over peoples heads really necessary and essential for your kids to have fun. Shame on you parents who are so selfish, ignorant and oblivious of others. Your children are going to grow up to be a bunch of self centered, inconsiderate jerks just like you are.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Laurie912, Thank you so much for choosing to stay again and again. For having nothing but nice things to share about your experience. We do sincerely apologize for not being able to enjoy the pool and hot tub. We do understand your frustrations, especially seeing it from your perspective. We hope the next you visit you'll get your chance to enjoy our amenities. We very much appreciate the feedback. Sincerely, Christine Buenavidez Guest Relations Manager

"Excellent love my stay here it was great . I will recommend This hotel it was excellent hotel. The staff was profession"

5
User 25/05/2019

Nice hotel it was professional, clean as and courtesy . Breakfast was excellent. Staff was delight full Eager to help very help . Will recommend this hotel shuttle to the airport was offered. Drinks selection was great.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Navigator68071856377, We are pleased to know how much you enjoyed your stay, thank you for choosing us and for sharing with us your feedback. Were glad that you enjoy our complimentary hot breakfast buffet prepared by our talented kitchen staff. We take pride in our staff who provides such hospitable service to all of our guest. We can't thank you enough for the recommendation, very much appreciated. We hope to see you again soon! Regards, Christine Buenavidez Guest Relations Manager

"The best front desk in the west"

5
lorren b, Airdrie, Canada 16/05/2019

I stay over at the hotel 50 times or more a year, for the past 4 or 5 years. The front desk staff are always the best, today when I called on short noticed the young lady had the room booked and ready in record time. Thanks everyone and I'll be back everytime I come to Edmonton.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello lorren b Because we appreciate you for choosing to stay with us, we would always try to help you with any request the best way we can. Thank you for the feedback and we'll look forward to your promise of return! See you again! Regards, Christine Buenavidez Guest Relations Manager

"Excellent"

5
Culture67193481091, London, Canada 11/05/2019

Overall an excellent hotel. I would like to take this time to thank an employee, Veronica. I checked out at about 4:45am to make a 7am flight. In my rush I left a bag of my HEART MEDICATION on my bed. I didn't realize it until I had arrived at the airport. I called the hotel and spoke with Veronica. I told Veronica that I had left a bag of medication on the bed. I didn't tell her how important the medication was for me. Veronica called me back, she located the bag and made arrangements for the shuttle driver to deliver it to me. Within 20 minutes I had my medications in hand. Both Veronica and the shuttle driver showed a high level of dedication and customer service. Thank You!!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Culture67193481091, Thank you for the great comment and for choosing to stay with us. Thank you for the appreciation for our staff and we're all just glad that we were able to get that medication back to you. We will definitely share this comment to all staff and be celebrating with them. Hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Noisy, poor soundproofing; less than hospitable staff"

1
User 08/05/2019

After over 7 stays in a year at the other Best Western in Leduc I was unfortunately booked into this location. I was a nightmare from check-in. The first staff member could not figure out how to enter my Best Western Gold rewards number in the system or look up my file. She didn't ask if I wanted the bonus points or the free welcome gift at check-in that comes when Gold Status. The breakfast coupons were missing for the last 4 days of my stay - I had to go back for them. The first room was across from the ice machine and close enough to the lobby that I could hear everything/ I would have gotten as much rest IN the lobby on one of the upholstered chairs. People whistling, conversations at the desk, people coming and going, the elevator. I explained the situation and asked for a other room, they moved me to a room diagonally across from the fitness centre which opens at 5am and equal distance from the lobby, so as you can guess, NOTHING about the noise issue was solved. Back to the desk. It takes 3 of them to find me a room after I ask to speak to the GM or be moved to another hotel. I'm moved to the second floor. Finally, no lobby noise, no fitness centre. Only to realize that this location just has horrid, I mean NO, zilch, zero, NADA sound proofing so you hear everything in the hallway, the room across, the rooms on both sides. People talking down the hall. I was supposed to be here 8 days. Have sent an email asking the person responsible for our bookings to move me to another hotel tomorrow. I will NOT be back to this location. They need new staff and soundproofing. I do recommend their other Leduc location quite highly though - they are awesome!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Theflightfoodie, Thank you for your honest feedback. On behalf of our team, our sincerest apologies for the experience that you had. For bringing your concern to us and giving us the opportunity to fix it for you, we greatly appreciate it. There's no excuse for how things were handled, but rest assured we will use this as a training tool to improve our service. We have pride ourselves in being highly hospitable and so we'd like to ask you for another chance to show you a better experience. Again, our apologies. Sincerely, Christine Buenavidez Guest Relations Manager

"Average Best Western. No complaints"

4
MP-Higgins, Canada 08/05/2019

This is your typical Best Western. Rooms are a bit on the small side but clean and nice. Pool area is great with a waterslide and hot tub, lots of natural light and open until 11pm. Breakfast was good with lots of options and room to sit. The attached restaurant does not allow minors which was surprising however they will accomodate you by sitting in the breakfast area outside the restaurant. Location is great - along the main road with lots of amenities close by. We stay here for a ball tournament and the park was less than 10 minutes (driving) away.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello MP-Higgins, Thank you for choosing to stay with us and for sharing with us your feedback. We're glad to know your experience has been great and you had a comfortable stay. Especially enjoying the pool and the convenience of not having to drive far to get to the ball park. We hope you keep us in mind on your next tournament!! See you again!! Regards, Christine Buenavidez Guest Relations Manager

"Stayed 4 nights in Room 201"

4
irenePeachlandBC, Peachland BC 04/05/2019

Got in quite late April 26th. Welcoming. Friendly. Helpful. Room was immaculate. Housekeeping staff very accommodating, understanding and pleasant. Breakfast buffet included. Simple & delicious. A little for every morning taste. All the kids in the restaurant seemed to be enjoying breakfast. Again, staff friendly smiles and accommodating. The place is clean and tidy. Relaxing place to stay. Close to amenities. Hard to believe it's so close to airport. Rarely heard a plane. That was our second stay at this hotel. Will plan to stay there again.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi irenePeachlandBC, We're happy to have you stay with us again and to know that you had a great experience. For each day spent in our hotel, finding something to do each time, and enjoying breakfast each morning, your feedback is greatly appreciated. We'll look forward to your promise of return. Till then!! Regards, Christine Buenavidez Guest Relations Manager

"Consistently Convenient"

5
User 02/05/2019

I have always been received with a positive demeanor, a smile and willingness to help when I Stay at the Best Western Plus Edmonton Airport Hotel. i will continue to use this hotel for my business trips in the future.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello FarAway54419948574, We won't be here if not for you, our guests. We can't thank you enough for always choosing to stay with us. You'll always be greeted with the same smile and enthusiasm each time you visit. We appreciate the feedback. See you again!! Regards, Christine Buenavidez Guest Relations Manager

"Will definitely stay again!"

5
flower71, flower71 27/04/2019

We stayed a night before flying out and again on our return. We booked two rooms and both were very clean and comfortable. Great value with airport shuttle, free parking and breakfast included. The service at the front desk was friendly and efficient. We arrived late and the front desk staff suggested we leave our luggage at the desk and check in later so that we could catch the restaurant before it closed. The restaurant on site offers a nice menu of pub type food. The service was exceptional on our second night. We arrived late and were able to order a nice hot meal after a long flight. The server was very helpful and made great meal suggestions. We will be sure to stay again when flying out of Edmonton.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello flower71 We're happy to know your stay has been great both nights of your stay. With our shuttle and parking making it convenient for your travel. Thank you for the appreciation for our staff, we'll for sure share this to all. See you next vacation!! Regards, Christine Buenavidez Guest Relations Manager

"Great service and clean rooms!"

5
User 25/04/2019

We quite enjoyed this hotel. My 4 year old was excited for the water slide and my husband enjoyed the fitness room.The staff was very helpful and friendly. There is an ATM on site which is also helpful. We will definitely stay again!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Cruiser23883468837 We're happy to know that you and your family enjoyed the experience. Thank you for choosing to stay with us and for the feedback. We can't wait for your return! Regards, Christine Buenavidez Guest Relations Manager

"Excellent"

1
User 05/04/2019

The hotel and staff are not just polite, they are all very professional towards us and each other they went out of their way to accommodate us in every way! Very pleasant to be greeted at the front desk and to not have to wait The restaurant and staff were excellent the food is great with a decent variety. The pool and exercise equipment are well maintained and clean and always kept up with lots of towels. We didn't bring are kids or grand babies this last time but have and they every much enjoyed the pool and slide and hot tub The halls and stairwells are very clean. The appearance outside as well as inside is very nice and clean. We have always found available parking. The idea that we were asked if we'd like to have shuttle transportation is great! If we don't want to take our car we can park it there, this is always a nice option. They have always asked if we would like a wake up call and or a shuttle to airport. The staff whether in the lobby or the restaurant or even cleaning rooms are all very helpful, professional and very accommodating. We have had many stays because my husband works in another country and even had our family come to meet us there in the restaurant. We would and have recommended this hotel to our friends and family.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Inspiration568919, Such a great review you have for us and we're happy to have been a part of many family get together. Thank you for making us your home away from home. We take pride in being your hotel choice in the Edmonton International Airport area. We're glad that each stay is a great experience and that each member enjoys themselves and the use of our amenities. Thank you for the appreciation and we'll definitely be sharing this to all of our staff. Till your next visit! Regards, Christine Buenavidez Guest Relations Manager

"Awesome place"

5
User 31/03/2019

Can't say enough good things. Free shuttle from the airport. Hotel is clean and welcoming. Breakfast in the morning is a great start to the day with a good selection of food. Rooms are big and comfortable. The pool/water slide is clean and awesome. Does get busy and full but not much you can do there. The restaurant attached to the hotel has great food and a beer wall. There is a grocery store/Tim hortons/Harvey's/kfc all within half a block for other food choices. Can't say enough good things about the hotel especially with the price.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi Mobile787375, Such great words you have for us, we can't thank you enough for choosing to stay with us and for sharing with us your feedback. We're glad that your stay has been comfortable and you enjoyed our amenities, from the pool to the beer wall and breakfast, a truly one stop shop! We're happy that you felt at home and welcomed by all of our staff. We hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Real gem buy the airport"

5
way4oh, Winnipeg, Canada 30/03/2019

This property is the greatest Best Western I have stayed at to date, I am a platnium rewards member who stays at a lot of hotels. The decor is modern, rooms are fresh and clean. WiFi is more than adequate to stream HD videos. Breakfast is even better than most hotels. The onsite lounge is awesome! The have a pour your own craft beer wall that charges by the ounce. I had the wings and pizza, and can recommend both. Price was more than fair and only a few minutes form the Edmonton Airport.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi way4oh, Such high commendation you have for us and we'll try our best to live up to it all the time. Thank you for choosing to stay with us and for the feedback. We're glad to know that you enjoyed your stay, our amenities as well as Barney's pub. Coming from a valued Platinum Elite rewards members, we greatly appreciate the recommendation. We'll look forward to your next stay! Regards, Christine Buenavidez Guest Relations Manager

"Best stay!"

5
darcyh517, Devon, Canada 27/03/2019

Offered us a wheelchair for our daughter with a broken foot, when we didn't have one! She is only 8 and was just using her crutches. The wheelchair made our entire trip more enjoyable and we were very grateful for it! The staff was very nice, great pool and waterslide, it was just overall a great weekend for us there!!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi darcyh517, Your (family) comfort comes first. Thank you for choosing to stay with us and for your feedback. We're happy to know that your stay has been enjoyable and everyone had a great experience. Thank you for the appreciation, we take pride in having staff that are truly hospitable. We hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"A standout hotel"

5
RonH639, Welland, Canada 16/03/2019

Large comfortable room with keurig coffee. Excellent breakfast included as well as heated pool and hot tub. Very clean throughout with helpful staff. Allowed me a late checkout without hesitation. Each time I return to edmonton, this will be where I stay.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello RonH639, We can't wait to have you back! We're beyond happy knowing that your experience has been great from the comfort of the rooms, to breakfast and the amenities. Thank you for finding our rooms clean and our staff hospitable. Your feedback is greatly appreciated, we take pride in being your preferred hotel in the Edmonton International Airport area. See you again soon! Regards, Christine Buenavidez Guest Relations Manager

"Business trip"

5
loub459, Moose Jaw, Canada 15/03/2019

This hotel is very easy to find with lots of parking. I found the hotel staff very friendly and very accommodating to my request to have a quiet room away from kids and swimming pool. The restaurant inside the hotel has excellent food and a great place just visit with friends or family.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello loub459, You ask, we listen. Thank you for the appreciation for our staff, they show genuine care and are truly hospitable to all of our guest. We're happy to know your has stay has been great and that you enjoyed our experience in Barney's. Thank you for taking time in sharing with us your feedback and for choosing to stay with us. We hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Overnight stay"

5
michellehS9797HU, Spruce Grove, Canada 05/03/2019

This is a very nice hotel. A dynamic entrance way is your first surprise. Spacious lobby and helpful staff. My room was exactly as expected from the booking. Spacious and clean with a desk for writing at, a chair to relax and twin queen beds. The bed was very comfortable and I had a good sleep. The bathroom was clean and I liked that the sink was seperate from the toilet and shower. They had a pool, hot tub and an exercise room but I did not have the time to use these. They had a hot breakfast buffet and, I was especially happy to see, hot oatmeal. They also had dried fruit and nuts to add ti tge oatmeal. Thumbs up from an oatmeal eater! They also have a 24 hour schuttle to the airport. All in all this is a very nice hotel to stay at.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello michellehS9797HU, It brings us warmth to read your comments specially on this cold Alberta weather. We greatly appreciate the feedback and for choosing to stay with us. We're happy to know that your stay has been comfortable and you enjoyed the hotel amenities as well as the hot breakfast buffet. We hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Great hotel!"

5
Bobbie020, Edmonton, Canada 27/02/2019

Booked a group block for my daughters volleyball team. Was able to book for a group rate in short notice, they were so accommodating! Hotel is very clean, modern decor, beds are very comfortable, pillows & duvets were new, fresh & clean! Our whole team was so impressed with breakfast. Food was tasty, good selection, breakfast area was comfortable & clean. We will definitely be return guests!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Bobbie020, The pleasure is ours! Thank you for choosing us to house you and the rest of your daughters volleyball team. We're glad that everyone had enjoyed their stay. The complimentary hot breakfast buffet is prepared by our wonderful and professionally trained kitchen staff and we'll make sure to share this with them. We hope to see you again in the next tourney! Regards, Christine Buenavidez Guest Relations Manager

"Close, Clean and Comfortable"

5
jeffm944, Nisku, Canada 26/02/2019

We stay at the Best Western Plus to visit relatives in the area or to catch a flight to different destinations and it is always a pleasant experience. Newly renovated, always clean and beds are comfortable. Close to the airport and free shuttle with kindhearted Jack! Overall, this is a great choice when you're in Leduc!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello jeffm944, Think of us as your home away from home, where you will be welcomed like a family member we haven't seen in a while each time you stay with us. We're happy to know you enjoyed your stay. Thank you for the appreciation for our staff, we take pride in having such hospitable staff who'll go above and beyond. Your comment means a lot, thank you for sharing and for staying with us. Till your next visit! Regards, Christine Buenavidez Guest Relations Manager

"One night airport transfer stay"

5
JoeP77, Winkler, Canada 21/02/2019

This was a really good hotel. Employees were really friendly and the Hotel itself looks very clean and nicely designed. The pool area is really good with a hot tub and a slide. Our room was clean, the beds were comfy and the airport shuttle was on time and organized. The breakfast that was included was very good with lots of options and freshly made. The breakfast area was very clean and neat looking with a fireplace in the center of it. For the price and the location that is this close to the airport I would say this is your best bet. Would 100% stay again.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello JoeP77, We greatly appreciate the awesome feedback and thank you very much for choosing to stay with us. It is such a delight to know how much you've enjoyed your stay, from the service to the hotel amenities and the complimentary hot breakfast buffet. Our staff always strive to provide an honest and sincere hospitable service to all of our guest. We'll look forward to your return! Regards, Christine Buenavidez Guest Relations Manager

"Great stay"

1
Loree G, St. Paul 18/02/2019

I had no reservation but had stayed there before and really enjoyed it. So I took a chance and just walked in after arriving late from a long flight. I was exhausted so getting registered and into my room quickly was a relief. Quick service, spotless rooms, really comfortable beds and great breakfast and reasonable price. I highly recommend.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Loree G, Your comment outweighs the rating... :) Such great feedback you have for us, thank you for walking in into our property and for staying with us. We're happy to take care of you and were delighted to know you had a comfortable stay. But of course if there's anything else that you'd like to share with us about your stay, please do not hesitate to let us know, we're very much open to anything to help us improve our service. Much appreciation for the recommendation! See you again! Regards, Chrisitine Buenavidez Guest Relations Manager

"Best hotel near the airport"

5
senigiro, Jasper National Park, Canada 17/02/2019

I have stayed mostly to the hotels near the airport but this hotel offered the best. Clean room, nice amenities and good breakfast. Staff are friendly and feels at home. Eveything you needed is in this hotel.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello senigiro, Guaranteed we'll try to provide you with the best service yo can get each time you stay. We value you and we appreciate you for choosing to stay with us. Thank yuo for the feedback, we 're happy to know that your experience has been great and that you enjoyed our complimentary hot breakfast. We're looking forward to your return! Regards, Christine Buenavidez Guest Relations Manager

"Comfortable stay."

5
User 15/02/2019

My time spent at both Leduc, AB locations have been excellent. Outstanding facilities, very clean and customer service that is very experienced. Both locations are surrounded by a variety of other businesses should you need to purchase anything and proximity to the Edmonton International Airport is minutes away by shuttle service. Thank you.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear Fearless15927716502, Thank you for sharing with us your feedback and for choosing to stay with us. We appreciate the kind words you have for us and we're happy that you had great experience during your stay. The pleasure is our and we hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Excellent stay"

5
User 12/02/2019

I must have lived at this Best Western for close to a month while working at the airport nearby. Every aspect of it was awesome. Friendly staff (accommodating of the fact that I checked in and out numerous times - they would often save me the same room!), beds have to have been among the most comfortable I've stayed in (and I stay in hotels 3 weeks a month), good breakfast (as far as hotel breakfasts go). Didn't personally go in the pool/hot tub but heard good things. Just overall a great hotel.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello jkair, We love having you here and we appreciate you for choosing to stay with us. We can't thank you enough for the great comments you have for us. We're happy to know that your stay is always comfortable and that you enjoy our complimentary hot break fast buffet. Maybe the next time you'd be able to try our hot tub and pool. We can't wait for your return. Till then! Regards, Christine Buenavidez Guest Relations Manager

"Don't let the outside fool you"

5
jimmyrc55, Rocky Mountain House, Canada 30/01/2019

My family and I belong to a major 5 star hotel chain that's international. As of late partly due to smaller communities we've explored BW and they have been a delight. We will continue to use their hotels particularly the Plus in future . Never disappointed. Speaks to outstanding leadership as this hotel chain is awesome.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear jimmyrc55, It means so much to us knowing how much you've enjoyed your stay and the promise of return is more than what we can ask for. Thank you for the feed back and for choosing to stay with us. We hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Great location"

4
User 29/01/2019

I kept using this hotel due to the location and shuttle service to the airport. The staff have been polite and professional. The food is good and service quick and the prices are reasonable. It is close to shopping and services.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello 171lawrencez, You know the saying...If nothing's broken, don't fix it! :) We take pride in being your hotel choice in the Leduc-NIsku area. We very much appreciate you choosing to stay with us each time. Thank you for the feed back and we always look forward to your next stay. Till then! Regards, Christine Buenavidez Guest Relations Manager

"Clean, friendly, respectful."

5
537arlenem, Calgary, Canada 14/01/2019

We stay at this hotel every time we go to Leduc to visit the grandkids, so we're here a few times a year. The staff at the hotel are always tops with service and responding to requests. They are knowledgeable in the procedures and I've never had anyone have to ask how to do something, or having to check with a manager. Problems are handled very quickly and without fuss. All the staff at this hotel are professional and well trained. Good job everyone :)

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello 537arlenem, You deserve all of our undivided attention as we value you for always choosing to stay with us. We greatly appreciate your loyalty and understanding as well as the acknowledgement. Our staff works hard in providing such hospitable service to all of our guest and they definitely need to be celebrated. Thank you for the feedback. We're looking forward to your next stay! Regards, Christine Buenavidez Guest Relations Manager

"Great location and excellent staff"

5
zoen2014, Canada 17/12/2018

We stayed at the Best Western Airport for 3 weeks. The staff are super friendly and competent. The place is very clean with comfortable beds. There is plenty of parking on all sides of the hotel. Breakfast is reasonable with plenty of choices and coffee is good - at least they don't use powdered eggs. The pool is very clean and waterslide is fun. It is located within a 2 minute walk of the Co-op grocery store and a handful of restaurants which makes it very convenient to walk. City centre is an 8 minute walk. I did have an odd experience parking in the lot behind the restaurant. The wifi antennas erased my vehicle's connection to the key fob. This happened every time I parked overnight back there. Parking in front of the hotel is fine. The hotel does not have a guest laundry but there is a laundromat right across the parking lot from the restaurant. Overall it was a good experience.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi zoen2014, We can't thank you enough for making us your home away from home. It means so much to us to know that you had a great and comfortable stay. We greatly appreciate your feedback, for letting us know what you liked and didn't like as much during your stay. We definitely take cues from our guest on what's working and not. We hope to see you again as you will always be welcomed to stay here with us. Regards, Christine Buenavidez Guest Relations Manager

"Deep sleep"

4
User 16/12/2018

We stopped over as our flight was delayed and we didn't feel like driving an hour after traveling day. Staff were friendly, decor and condition of the room were really good, bed was very comfortable and we slept like royalty! The free hot breakfast was superb, we will be back!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello 622MarkM, Thank you for stopping by and staying with us. Sleep is important especially after a long day of traveling, we're glad that you had a really good one and to cap it off, we're happy that you enjoyed our breakfast. We can't wait for your return. Hope to see you back soon! Regards, Christine Buenavidez Guest Relations Manager

"Super nice, friendly and Professional services"

5
Relax51637926876, Jasper National Park, Canada 16/12/2018

Very nice Hotel, easy for travel, plus accessible to airport. Very nice resturant and very flexible and amazing friendly staff . We love the room. Very good price for the super service received . Super !

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Relax51637926876, We're happy to know that you had a super awesome stay! Thank you for the appreciation to our staff, they are all very hospitable and we take pride in all of them. Thank you for sharing with us your feedback and for staying with us. We hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Business travel"

4
User 16/12/2018

Very nice hotel. Food options within walking distance. The staff was professional and courteous. Airport shuttle on time. The towels were large and fluffy. Breakfast was great. Would definitely stay again.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi robert111111, We can't wait for your return. We're glad to know you had a great stay and you enjoyed everything from our staff to the large fluffy towels. We appreciate the feedback and thank you for staying with us. See you again! Regards, Christine Buenavidez Guest Relations Manger

"Good place to stay"

4
535tanyab, Gainford 05/12/2018

The check in reception was great. We were able to sit outside the bar because we had our so that was underage. The food was really good and service was great. The room was comfy and clean. The wifi worked well. Upon check out (we leafy at 5:20am as we had a flight to catch) we had to wait a long time for the reception to come. I had to go to my room to call the front desk. Which I wasn't very happy about. The shuttle to the hotel was on time and the gentleman was friendly and helpful.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear 535tanyab, Thank you for choosing to stay with us and for sharing with us your experience. We're glad that you enjoyed our outlet offerings and the you had a comfortable stay. We do apologize for the wait during check-out. We appreciate you letting us know and we'll make sure to use your feedback as a training tool and make sure that this doesn't happen again. We hope to see you again soon! Regards, Christine Buenavidez Guest Relations Manager

"The Game of Our Lives"

5
W642PNscottc, Kamloops, BC, Canada 04/12/2018

This hotel always provides great value overall. And, sometimes, something extra, like breakfast Sunday morning with a group of minor hockey league players whose energy was infectious. All you can ask and more.

"Kids had a blast in pool."

4
JulieH1958, Wainwright, Canada 30/11/2018

The hotel was in a great location. Easy to get on HWY 2 North. Not far from the hockey arenas and Rec Centre. Very clean new hotel. Had a great sleep. Very busy. Had to clean up tables so we could eat breakfast.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello JulieH1958, Thank you for staying with us and for sharing with us your feedback. We're happy to hear that your stay has been great, that the kids had fun and most specially a great sleep. We do apologize if we had overlooked your need for a table when you had your breakfast. Thank you for letting us know and we'll make sure to use this to better our service. We hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Excellent hotel and customer service "

5
kristy9999, Edmonton, Canada 25/11/2018

Every single employee I encountered at this hotel was the epitome of exceptional customer service. I can't even begin to express how refreshing it was to experience such friendly, helpful, gracious and diligent staff during my stay. The room was very comfortable and clean with a great assortment of amenities. The location is perfect and is walking distance to many stores and restaurants. I will absolutely recommend this hotel to friends and family and will be staying here again without hesitation if I ever come through Leduc again. Thank you for a wonderful experience!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello kristy9999, A very non-costly thing to do that when given with utmost sincerity brings a delightful feeling to the receiver. We care as we value you for choosing to stay with us. Thank you for the feedback. Your recommendation is greatly appreciated. See you again! Regards, Christine Buenavidez Guest Relations Manager

"Great hotel in Edmonton airport area"

5
Robin L, Gilbert, Arizona 11/11/2018

Recently renovated, this hotel is beautiful...great staff, beautiful rooms (lots of Outlets!)..restaurant and bar -terrific! (Try the curry dumplings....and can't miss the beer “wall”!) Catering for our meeting was outstanding, as well. Highly recommend!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear Robin L, First, we would like to thank you and your group for booking your meeting as well as staying with us. Lovely comment you have for us and awesome to hear you raving about our offerings in Barney's Pub as well as the catering you had for the meeting. Thank you for the recommendation and we hope to have you stay with us again! Regards, Christine Buenavidez Guest Relations Manager

"Top Marks"

5
User 08/11/2018

The Team at this hotel is outstanding, from check in, housekeeping, food service and conference facilities, it's clear, customer service is top priority. When visiting check out the beer and wine wall.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear mojoSL, You are our priority! Thank you for staying with us and for sharing with us your feedback. We're happy to know that you had a great stay and experience. We take pride in all of our staff for the high level of hospitable service they provide all of our guest, thank you for recognizing that. We hope you come back and stay with us again! Regards, Christine Buenavidez Guest Relations Manager

"Hotel was excellent but the shuttle service lacked a great deal!"

4
Peggy S, Vegreville, Canada 04/11/2018

We arrived at the airport and called for the shuttle which never arrived!! Thankfully the taxi man asked one of the shuttle services driver to call the hotel to see what was happening!! It ended up that this driver, from another hotel, ended up taking us to our hotel after waiting for 45 minutes!! When we finally checked in the front desk staff did not seem overly concerned about our problem. The hotel itself is excellent with very comfortable beds and a lovely breakfast in the morning. We were given a weeks parking free to compensate for the non arriving shuttle !

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Peggy S Thank you for choosing to stay with us and for sharing with us your feedback, telling us what you liked and didn't like about your stay. We take this as an opportunity to better our selves and to provide a better experience for you and all of our guest in the future. On behalf of our team, please accept our sincerest apologies. We hope you give us another chance to show you the high quality of service we aim to provide all of our guest. Sincerely, Chrisine Buenavidez Guest Relations Manager

"Good Stay"

4
RebeccaGK, Winnipeg, Canada 23/10/2018

Stayed a few nights and all was good, rooms clean, breakfast excellent lots of variety, My only complaint would be they advertize a restaurant attached to the hotel but no minors allowed, there is an area outside of the restaurant, (where breakfast is) that they will serve you but not quite the same, odd for a mid priced, what i would call family friendly hotel.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear RebeccaGK, Thank you for choosing to stay with us and for the comments. For letting us know what you liked and didn't like about your stay. We appreciate the feedback and we'll definitely be using this to improve on our services for you and all of our guest. We're happy to know that you enjoyed breakfast and thank you for finding our rooms clean and comfortable. We hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Great experience"

5
918MikeS918, Boyne Lake 19/10/2018

Its a little ways from the airport but the shuttle service was well organized through the frontt desk assistant. A 4:25 am pick up was on time. On arrival the desk assistant was very helpful in explaining the various services available and polite. The room was clean and quiet.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi 918MikeS918, Thank you for choosing to stay with us and for your comment. We appreciate the feedback and we're glad that your experience has been great and that you have enjoyed the quietness and comfort of our rooms. Hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Nice, Modern Hotel with Great Staff"

5
Omar K, Calgary, Canada 15/10/2018

I stayed here one night on a business trip. My inbound flight was delayed significantly by weather and I arrived quite late at night. The staff was very helpful in ensuring that a hotel shuttle was still available even well past midnight. The check-in experience was smooth. The exterior and interior of this hotel appear brand new and are very clean. The bed was very comfortable and there were lots of outlets, etc. Overall the room was spacious and enjoyable. The breakfast had all of the usual items I've come to expect from Best Western (including hot items as well as pastries/fruit/yogurt), and everything was fresh.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Omar K, We're happy that your stay has been great from the shuttle to the hotel, check-in and breakfast despite the weather that welcomed you here. Thank you for staying with us and for sharing with us your feedback. We hope you come back and stay with us again! Regards, Christine Buenavidez Guest Relations Manager

"Very Accomodating"

5
User 12/10/2018

They cheerfully checked us in early when we asked for early check-in when booking our room. The airport shuttle service was friendly as was the the service staff. They served a hot breakfast as well as a continental breakfast. Our king suite was roomy and clean. An excellent experience overall.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Jim W, Thank you for choosing to stay with us and for sharing with us your feedback, We're glad that we were able to accommodate your request and we're happy to know that you had a great experience during your stay. Please keep us in mind the next time you visit Leduc. See you again! Regards, Christine Buenavidez Guest Relations Manager

"Best Nights Sleep"

5
mbelke87, Grande Prairie, Canada 10/10/2018

I usually have difficulty sleeping the first night in a hotel, but I had one of the best sleeps ever! We only stayed the one night but I couldn't believe how comfy the bed was and how great the pillows were. Everything else met our expectations. We will be looking at staying here again!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello mbelke87, Nothing beats having a good sleep especially outside the comfort of your own room... We're happy you had just that!! Thank you for the promise of return and we'll be looking forward to that! See you again! Regards, Christine Buenavidez Guest Relations Manager

"Great value"

5
User 04/10/2018

Best Western Plus always seem to offer the same great customer service and comfortable rooms in all their locations.The Edmonton Airport location offered great value and was close to the airport for convenience. I would highly recommend them!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear Karen F, We're happy to know that your stay has been great. Your recommendation is greatly appreciated. Thank you for the feedback and for staying with us. Till your next stay! Regards, Christine Buenavidez Guest Relations Manager

"Comfortable Room"

3
charcote, Saskatoon, Canada 26/09/2018

The evening prior to my departure I was informed that I would receive a cold bagged breakfast in the morning prior to departure because I was leaving prior to the hot breakfast. I did not receive the bagged breakfasts because they were not available. Breakfast was one of the attractions. My mother is disabled and I requested a room change to to closer to the entrance/exit, elevator and pool. My request could not be accommodated so my mother had to walk far distances to check in, check out and to go to the pool. But the service was friendly and the rooms were comfortable and clean.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Charcote, Thank you for choosing to stay with us and for taking time to share with us your feedback. In behalf of our entire team, I would like to apologize for not meeting your expectation. Your comment is important to us and we'll make sure to use this to make improvements in our service. Thank you for the appreciation for our staff and we're happy to know you had a comfortable stay. We hope you stay with us again and give us another chance to provide you with a better service. Sincerely, Christine Buenavidez Guest Relations Manager

"Great hotel! "

4
solameandcoldinsask, Regina, Canada 02/09/2018

Our stay here was pretty good the place is clean and the pool and hot tub are great especially for the kids. The only downfall is the air conditioner in the room, it woke us up every 20 mins when it kicked it, it was super loud. Im not sure if ours was defective or what but it made for a crappy sleep. Breakfast was good, Barneys was a good place to go for a drink as well.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello solameandcoldinsask, Thank you for staying with us and for sharing with us your feedback. We're happy to know that you enjoyed our amenities and as well as our breakfast. We do apologize about being woken up by the air conditioner, rest assured we'll look into this issue. We hope you give us another chance and stay with us again. Sincerely, Christine Buenavidez Guest Relations Manager

"Great stay close to the Edmonton International Airport"

5
Guy T, San Jose, Costa Rica 18/08/2018

I am a Best Western Rewards Card holder for a reason because no other Hotel change can hold a light to Best Western Plus Hotels.I have stayed at Best Western Hotels all over the world and I know what I am getting each time. Thank you BW. I have stayed at other Hotels like the Hilton, Marriott Hotels around the world and have had bad experiences with their staff. Best Western Plus Hotels are Guests first.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Guy T, We can't thank you enough for your loyalty to the brand and we're glad that we were able to give you that experience. We greatly appreciate you for choosing to stay with us and for sharing with us your feedback. We're looking forward to your next stay with us! Regards, Christine Buenavidez Guest Relations Manager

"Great Stay"

4
TravelSteri, Oakville, Canada 12/08/2018

Very nice hotel with a great location. I was in Edmonton for 2 weeks for work and stayed here throughout my trip. Very friendly staff, breakfast was great, and the rooms were very clean and comfortable. Pool and hot tub were fantastic to relax in after a long day. I would definitely recommend and would stay here again next time I am in the Edmonton area!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi TravelSteri, Oh thank you for liking our hotel and we're glad that you had a great and enjoyable stay. Your recommendation is greatly appreciated and thank you for making our hotel your home away from home. Hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Good Experience"

4
User 07/08/2018

Very good experience! Location is very convenient and near the airport. Breakfast is good. Staffs are professional and nice. We enjoy staying at Best Western Plus and would like to come again next time.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello shannanfeng, Knowing that you had a good experience and has enjoyed your stay definitely made our day. Thank you for choosing to stay with us and for the promise of return. Till then! Regards, Christine Buenavidez Guest Relations Manager

"Great hotel and staff!"

5
apple512018, Vancouver, Canada 06/08/2018

My wife and I spent 3 nites at this wonderful hotel. The staff went out of their way to help us. Our room was spotless, confortable and quiet. The breakfast was very good. Easy access to the airport. We would definitely stay here again.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello apple512018, We are so happy to know that your stay has been great and comfortable. Thank you for finding our rooms clean and quiet. We would certainly always try to help our guest in any way we can and we're glad we were able to do that for you. Your promise of return is truly appreciated. Till then! Regards, Christine Buenavidez Guest Relations Manager

"Great experience Best Western in Leduc"

5
dh0stetler, Alberta, Canada 26/07/2018

Best Western in Leduc that's our stopping spot when we go through that area.The service at the front desk is always very helpful and knowledgeable. Making sure our points are current. The lady at breakfast is very sociable and friendly and provides great service. We had great room service just before midnight and food was fresh and tasty.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear dh0stetler, We are grateful for each time you choose to stay with us and we can't thank you enough. Thank you for noticing our staff, your appreciation will definitely reach them as this will continue to inspire them in providing such hospitable service to all our guests. We hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Friendly, Efficient, comfortable family stay"

5
jenisemarie, Alberta, Canada 25/07/2018

I needed a place to stay with my two young kids before an early morning flight. This hotel did not disappoint! From the moment we checked it, they helped us book the right shuttle time, made sure we had an Express check out, and pointed out the family friendly spots for dinner! The room was clean and comfortable. Breakfast was great - and early enough that I could feed my kids before we had to rush off to catch our flight. We didn't get a chance to use the pool and waterslide, but we will use this location again so it's on our list. Best part according to my son? They had a Cars coloring book in the hotel shop he was able to buy for the plane ride! Thanks again for a great stay!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello jenisemarie, Thank you for sharing with us your experience during your stay, definitely made us smile. We're happy to hear that your stay has been comfortable and our shuttle amenity made it convenient for your travel. Oh and of course we got a thumbs up from your little man. Thank you for the appreciation and we'll look forward to your next stay! Regards, Christine Buenavidez Guest Relations Manager

"The staff at the Hotel are so friendly and accommodating."

5
Taylorhall2015, Victoria, Canada 22/07/2018

Great location, clean, comfortable beds, hot breakfast (could use some variety here for folks spending more than just a night or two). Nice clean pool with water slide for the kids and the friendliest staff! Would definitely recommend this Hotel and would stay there again!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear Taylorhall2015, We very much appreciate you choosing to stay with us and taking time to share with us your feedback. We're glad to know that your stay has been comfortable and thank you for finding our rooms clean and the location convenient. Thank you for your recommendation with regards to out breakfast and we'll definitely look into this. Our friendly and welcoming staff for sure will be waiting for your return. See you again! Regards, Christine Buenavidez Guest Relations Manager

"Great stay! (Have dinner at the buffet!)"

5
Julie L, Richmond Hill, Canada 22/07/2018

This was one of those work trips where I left wishing I had had more time to hang in the hotel! For me, other than the bed in the room being so comfortable that I could have happily stayed in there for days, the highlight for me was the hotel's buffet dinner. My co-workers and I were the first ones to arrive when they opened it up on the night we stayed (I think it was a 5:30pm start?), and it was just awesome. A ton of salads, veggies, meat options, and a great spread of desserts -- it was one of the best hotel buffets I've ever had. The staff was friendly and helpful. I was especially pleased that the hotel provides free shuttle service to the airport, which was arranged and executed without any issues whatsoever. Absolutely would recommend this hotel, especially if you are in Leduc for business!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Julie L, Thank you very much for taking time in writing us feedback about your stay. We sure are glad to know you enjoyed your stay and the comfortable beds we have. We take pride in our staff as they make sure to provide such hospitable service to all of our guests. We're happy to have been able to take care of your transportation back to the airport. We're very grateful for the recommendation! Hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"New Fav!"

4
KEN K, Okanagan Valley, Canada 23/06/2018

We are never disappointed when staying at Best Western and this 4 night stay was no exception. We arrived early and our room (suite) was ready, the welcome and checkin by reception was quick, courteous and efficient. Our room was on the top floor which was also a "quiet" floor. Hope our 5 year old grandson didn't disturb the other quests when he visited us. The room was well appointed with a kitchenette, fireplace, and large screen TV. The bedroom had a very comfortable king bed which made for a restful sleep. We had the hot breakfast which was one of the better ones we've had in our travels. We also used the indoor pool and hot tub which was bright and clean. The pool was a bit cool for our liking but was enjoyable none the less. We also had dinner one night at the pub attached to the motel and were very pleased with the service and food quality. Our server was very helpful as she explained the wall of beers. The food was good and the service excellent. We think we have found a new regular stop when in the Edmonton area visiting family!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear KEN K, We appreciate what you have to say and thank you for choosing to stay with us. We're glad to have been able to accommodate you for an early check-in and that you enjoyed the quietness and the comfortable beds. Thank you as well for trying out our pool and water slide as well as for visiting our pub. We're looking forward to your future visits here at our property. See you again! Regards, Christine Buenavidez Guest Relations Manager

"Great place"

5
dannybO687UR, Milton, Canada 18/06/2018

To start this review let's go to the front desk. The people at the desk were friendly, helpful, and kept a smile in there face. The motel is clean and fresh inside and out. The room is really clean and the bed very comfortable. The restaurant that is inside the motel is responsible and the food pretty good. The staff there is awesome. They have a 24hr airport shuttle and your about 5 minutes from the airport. Over all great place to stay for business and leisure.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello dannybO687UR, Your comment certainly made our day. Thank you for all that you have said and for choosing to stay with us. For recognizing the friendly and great service from our staff and for finding our rooms clean and having a comfortable stay. We hope you wont take too long to come back and stay with us again! Regards, Christine Buenavidez Guest Relations Manager

"Great hotel!"

5
Cody K, Calgary, Canada 17/06/2018

I just wanted to leave a review from when I trained and stayed at this hotel for a bout a month. We used the hotel nearly everyday and the front desk staff were extremely nice and helpful. One person that sticks out the most is Nicole. Great attention to detail and very friendly! The rooms were great as well!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Cody K, Thank you for the staying with us, for a month long as a matter of fact, that we've become your home away from home. We're glad that your stay has been great. Thank you for the appreciation for all of our staff and recognizing a shining star that made your stay extra enjoyable. This will be shared to all and will definitely be celebrating with them. Hope it won't take too long before we see you back here again! Regards, Christine Buenavidez Guest Relations Manager

"Nationals"

4
User 10/06/2018

Clean and newer feel to the hotel. Close to restaurants, a plaza and entertainment. Free buffet breakfast, pool and exercise room. Staff was friendly accommodating in replacing all of our misplaced breakfast vouchers. I would recommend for a few nights stay.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi Ivan M, We're glad to have you here and we very much appreciate the feedback. Thank you for finding our rooms clean,for recognizing our staff and for enjoying our other amenities. We will definitely share this to everyone so we can celebrate. Hope we see you again soon! Regards, Christine Buenavidez Guest Relations Manager

"Beautiful rooms and quality service"

5
madis0nallen, Medicine Hat, Canada 08/06/2018

The room was in pristine condition and the staff were very understanding and helpful with my changing work schedule and booking. Would happily stay here again. The beds were very clean and well made and the selection of coffee and tea in the room was lovely.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello madis0nallen, Oh how we love hearing how much our guests enjoyed their stay. We're glad that we were able to accommodate your requests and we very much appreciate you choosing to stay with us. Thank you for the promise of return and now we can't wait to welcome you back. See you again! Regards, Christine Buenavidez Guest Relations Manager

"A very comfortable stay"

4
Donald M, Calgary, Canada 29/05/2018

We usually stay at the Denham Inn and Suites when visiting Edmotonon. However, this time we decided to try the new property in Leduc. We were very pleased with our choice. It is a very nice property, just up the street from the Denham Inn. We were greeted in a pleasant manner when we arrived, and were treated to a Suite upgrade when we mentioned that we were Gold client. Overall, the room was very comfortable and the bed was super comfy. Breakfast was delicious and hearty. While we did not use the pool (and waterslide) or Fitness room, both appeared to be well maintained. We will definitely stay here again.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Donald M, We are very pleased to know your stay has been great. Very much appreciated you trying us out for the first time and more so liking every bit of your experience. There's more to try the next time you visit us! Thank you for the comment and we'll definitely y be sharing this to all our staff. See you again! Regards, Christine Buenavidez Guest Relations Manager

"Comfortable Accommodation"

5
User 24/05/2018

We stayed here with a group and everyone enjoyed their stay. Friendly staff, comfortable beds, quick service to the airport. We rented a car in Leduc which was 1/3 of the price of the airport dealers. This hotel was very close to the car rental. Everything worked smoothly! Would stay here again.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear okanaganfamily2018, It's nice to hear that all of you in your group have enjoyed your stay here with us, thank you very much for the opportunity of hosting all of you. Thank you as well for finding our beds comfortable and for the appreciation to our staff for the service. We hope that we all get to see everyone again! Regards, Christine Buenavidez Guest Relations Manager

"Found an old pair of sweat pants in the room!"

3
edmstudentraveller, Edmonton, Canada 23/05/2018

Imagine going to sit at the in-room desk, pulling out the work chair and finding an old pair of sweat pants from some previous guest on the chair! Just after, found a ladies hair clip on the in-room lounger chair! This was our second stay at the hotel and we were pleased the first time, but I really have to question the level of detail on cleaning/housekeeping when the room attendants obviously didn't even check the room for debris and clothing left by past guests. Obviously the desk chair hadn't even been checked, let alone wiped clean, and the lounger chair hadn't been checked, let alone been vacuumed. This hotel has won a housekeeping award in 2016 (displayed in the lobby), so this is particularly disappointing. On the plus side, we do love the pool and I love the beer wall in the attached pub. The included breakfast is a lot better than you get at other similar places. They just lost 2/5 points due to the lack of cleaning of the room. Room 106, May 20-21.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello edmstudentraveller, We greatly appreciate you coming back to stay with us again and for sharing with us your feedback. Our sincerest apologies for the experience you've had during your stay. This clearly doesn't reflect the quality of service we aim to provide our guests. We will use this to review and improve on our procedures to better our service for you and everyone else. Thank you for the opportunity of making it right by letting us know and we're glad that you enjoyed our amenities and the beer wall in Barney's. We hope you give us another chance as we very much would like to have you stay with us again! Sincerely, Christine Buenavidez Guest Relations Manager

"Stop in"

5
Caleb W, Fort McMurray 20/05/2018

Had a quick stop in visit. The stay was amazing! Very clean rooms and very friendly staff. Stopped in at Barneys restaurant which is attached to the restaurant which was also very good. Comfortable clean rooms!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Caleb W, Regardless of how quick your visit is, we're glad that you had a great visit and enjoyed our offerings in Barney's. Thank you for choosing to stay with us and for finding our rooms clean and comfortable. We hope we see you here again! Regards, Christine Buenavidez Guest Relations Manager

"Staff are wonderful"

4
TequilaPiet, Burlington, Canada 15/05/2018

I recently had the opportunity to stay her for 3 nights midweek while attending some local training. I found the front desk staff to be particularly helpful, attentive and generally pleasant. I realize this is something that should be expected, however, it is nice when you walk in and they immediately greet you, make small talk or ask if they can help in any way. It was so prevalent, that it was recognizable and worthy of comment and praise. The shuttle drivers were quick and amenable, even joining in some conversation once prompted. The breakfast buffet was quite good. Breads, croissants, cakes, scrambled eggs, sausage & ham, as well as baked beans provided good solid start to the day, but if you preferred yogurt and fruit they had a selection of fresh cut melons & pineapples, along with hand fruits. It was the same breakfast each morning (missed the option of bacon as well as some cheese) but other than daily variations, it was consistently good eating! The rooms are large and the beds comfortable, although I found reading lights by the bed missing, an the overhead lights above the beds had odd places to turn them on and off (high up on the wall, well off from the bed), so they must be accent lighting - not practical. Temperature control was fine, but man, those heaters/air-conditioners going on/off all night long makes for a noisy interrupted sleep. And then there is the lighted light switch that stays on all night. It reflects in the mirror, drilling a hole through your eyelids all night long. Needless to say, the sleep I experienced was not as restful as I would have liked. I did have some clothes set aside to dry clean, and found what looked like a dry-cleaning bag, but no forms, and no mention in the amenities book. Room service is from associated restaurant, from which I ordered the Cowboy Pizzas, and they were good. The automatic 17% gratuity is not appreciated although they do mention it at the end of your order so you are at least pre-advised so as not to tip again on the bill when you sign for the food. I'm not complaining, as I did appreciate the morning papers, and the breakfasts, and the friendly front counter staff enough to still rate this above average and with possibilities of staying here again.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear TequilaPiet, Your choice of staying with us is greatly appreciated along with the time taken from your day to share with us your experience. We take pride in all of our staff as they embody true ambassador of our hotel and in providing hospitable service to all of our guests. Thank you for the humbling comment and will definitely look into things about your suggestions. Thank you also for appreciating our offerings from Barney's, we use house made crust and sauce for our pizzas and guaranteed fresh locally sourced ingredients. Your promise of return is more than what we can ask for, see you again! Regards, Christine Buenavidez Guest Relations Manager

"Amazing Staff! Clean and comfy all the time!"

5
SkyHopper1, Toronto, Canada 10/05/2018

Jack at the front desk is amazing! Very welcoming! Great memory in remembering guest's name and he always makes you feel at home. Room is always clean and service is superb. Love their room amenities and one of my fav is the hair dryer. Unlike other hotels where hair dryers are only loud, this one works efficiently without the loud noise. Yup, small thing but means a lot. Thank you Best Western Leduc!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello SkyHopper1, We appreciate you for choosing to stay with us and for taking time to write us a review. We take pride in all of our staff for providing such hospitable service to all our guest. Thank you also for the feedback about the hairdryer, we're glad that it worked great and made very little noise. We hope you come back and visit us again soon! Regards, Christine Buenavidez Guest Relations Manager

"Best western"

5
User 27/04/2018

Great hotel, great deals, friendly staff. Best Western has the best beds by far. The kids loved the pool and waterslide. Lots of options for breakfast, and it was fresh and always a full selection. Would stay again.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello jmmackenzie2018, We're glad to have hosted you during your recent visit here in Leduc. Thank you for choosing to stay with us and sharing with us your feedback. We'll add you to our growing list of guests who loves our bed as well as our amenities and the full hot breakfast buffet. We'll look forward to your next stay! Regards, Christine Buenavidez Guest Relations Manager

"Very nice"

5
User 23/04/2018

Very nice hotel. Free shuttle picked us up at the airport after midnight which was great. Also able to get 1 PM checkout which was much appreciated. Good breakfast, very comfortable bed. Would definitely stay here again.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear Darrin, Our pleasure to have been able to accommodate your request. We're glad that our shuttle made it convenient for your travel and that your stay was comfortable. Thank you for choosing to stay with us and for the promise of return. See you again! Regards, Christine Buenavidez Guest Relations Manager

"Clean and comfortable room"

4
srikanthv, Fort McMurray, Canada 21/04/2018

Clean, comfortable and a quite room. Only stayed for one night after a long drive. Beds were comfy. Highly recommended for a short stay. Breakfast area was packed with lots of people and had to wait for your turn sometimes. Overall nice place to stay for a short stay.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi srikanthv, Though it was short, we're glad that you had a comfortable stay. Thank you for finding our rooms clean and quiet and our breakfast enjoyable. For choosing to stay with us and for taking time to share with us your experience, much appreciated. Hope you'll be able to have more time to spend here on your return and enjoy our other amenities. Looking forward to your next stay! Regards, Christine Buenavidez Guest Relations Manager

"In town for a meeting for work"

5
kellybk2015, Campbell River 16/04/2018

A group of workers in town for a meeting. This was a great spot to stay very close to the airport which was very convenient as we were only in for a short time. Stephanie was very helpful when I called the hotel directly to book 6 rooms. We requested early check 12:00 in so that people could change for the meeting she said she would do her best but could not guarantee. When we got the Stephanie was there to meet us and had everything organised . Check in took about five minutes. We used the pub lounge for lunch and dinner the food and service was great . Jenn and Temple looked after us. This is a great spot close to the airport the staff is friendly and efficient the rooms are clean and quite . Would highly recommend this place to anyone

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear kellybk2015, We're glad to have hosted you all during your stay. Thank you for choosing to stay with us and for taking time to write us a review. Thank you as well for the appreciation, we're lucky to have staff that goes above and beyond in providing service to our guests and making sure they are comfortable and well looked after. We are very grateful for the recommendation and will definitely be celebrating with everyone. Hope to see you again soon! Regards, Christine Buenavidez Guest Relations Manager

"hockey team fun"

4
User 16/04/2018

overall this hotel is a good time , recommend the Barney Ceasar in Barney lounge. a good time had by everyone. if you are flying out of Edmonton this location is amazing. I would stay here again if I was staying in Leduc

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello bollenberger, Cheers to a great stay and fun times you've had. Thank you for choosing to stay with us and sharing with us your feedback. Hope the time come sooner for you to come back. Till then! Regards, Christine Buenavidez Guest Relations Manager

"Good"

4
User 06/04/2018

Great stay. The staff were quite welcoming when we arrived. However, the indoor pool was cold and the eggs from the buffet breakfast had quite a different, unpleasant taste. The laundry facility is not located in the building. You actually have to go across the parking lot into another building to access laundry which was inconvenient.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Chelsea C, Thank you for choosing to stay with us and for taking time to write us a review. We're glad that that you had a great stay and experienced the welcoming hospitality from our staff. Our sincerest apologies if you find the location of our laundry facility not so convenient. I usually take the back door entrance to get to the Laundromat rather than the front as I find it a much shorter distance, hopefully for the next time you'll find it just as easy. We very much value your comment and we'll make sure to use this to better our service for you and all of our guest. Hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Excellent stay"

5
Margaret B, Aldergrove, British Columbia 17/03/2018

Only stayed for one night but wished was more, great room, staff very friendly and helpful, definitely recommend to anyone going to be in the area. Easy access to the airport if you are planning a trip, shuttle to airport definitely a plus

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Margaret B, We wished you could have stayed longer too. We're glad that your stay has been great and our shuttle made it convenient for your travels. We can't thank you enough for choosing to stay with us and for you the recommendation. We hope to see you again! Regards, Christine Buenavidez Guest Relations Manager

"Really great stay!!"

5
carolinb693, Sturgeon Bay, Wisconsin 29/01/2018

We stayed for 2 nights for our grandsons hockey tournament near by. We had a terrific time the room was very clean staff was so pleasant and helpful. The pool was fun and so clean. Not busy at the pool we actually had it to ourselves by luck both nights and grandma loved going down the water slide while I watched and soaked in the large hot tub. Great weekend at the best western would stay again!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi carolinb693, Awesome weekend indeed! Thank you for choosing to stay with us and for sharing with us your feedback. We're glad that we are an instrument in making that weekend fun and enjoyable. Hooray to having the pool area to yourselves twice and for grandma enjoying the slide!! We're certain that the tournament went well, and that everyone had a great time! Please come back soon! Regards, Christine Buenavidez Guest Relations Manager

"Clean rooms...Housekeeping good job!!"

2
Abeekswahili, Calgary, Canada 26/01/2018

Good stay at hotel.Kitchen staff did great job. The front desk staff did't really care especially The Manager TAHA!!! I was checked in by him , i was waiting for check in and he was on call and i actually didn't like that attitude..So , disappointed with check -in!!!! They got my wrong email , so i can't fill out any survey and they offered me ((((250)))) BW points for this mistake..wow

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Abeekswahili, Thank you for choosing to stay with us and for taking time to write us a review. We're glad to know that you had a great stay, for finding our rooms clean and having an enjoyable meal experience. Our sincerest apologies if there's an issue experienced at the time of check-in. We definitely wanted to hear feedbacks from our guest to know if everything with your stay was up to your satisfaction, anything short of being unsatisfactory is taken with high regards as we wanted be able to provide you with the best service we can. We appreciate your comment and we'll definitely be using this to better our service to you and all of our guest. Again our sincerest apologies, and we're hoping that you'll give us another chance to better serve you! Regards, Christine Buenavidez Guest Relations Manager

"All good surprises!"

5
Trigger777, Kelowna, Canada 22/01/2018

Only stayed one night. Flew in, shuttle picked me up within 5 min from airport. Pleasant staff. Better than expected room (clean, large, modern). Breakfast was really good. I don't usually write reviews, but I felt this hotel and staff deserved it. Very good value - will be my go to hotel from here on in!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Trigger777, Thank you for choosing to stay with us. Hopefully the first of many other stay. We appreciate your time in writing us a review and we're glad that your experience has been great. We're looking forward to the promise of return. See you soon! Regards, Christine Buenavidez Guest Relations Manager

"Classy, luxurious, spotless rooms"

5
S.C. O, La Crosse, Wisconsin 09/01/2018

Gorgeous, classy hotel, luxurious, comfy beds, beautiful rooms, thick towels, great staff, close to the airport with free shuttle (tip the driver-he deserves it!) The front desk staff are professional and friendly, and the lounge/grill has great food. No need to go anywhere else. This hotel also has a pool...I will definitely be back!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear S.C. O, We are extremely grateful for what you have to say, and much appreciation too for choosing to stay with us. We're glad that we were able to live up to your expectations and that you had a great experience all throughout your stay. We'll be waiting for your return! Regards, Christine Buenavidez Guest Relations Manager

"Compliment"

5
W642PNscottc, Kamloops, BC, Canada 08/01/2018

This hotel, which has been recently renovated, and its staff, were not only very nice but also quite perfect in every respect. When I am next in the area, I would choose to stay there with them for sure.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello W642PNscottc, Such a delight to read your comment and thank you very much for sharing it here on Trip Advisor for the whole world to see. Much appreciation for the promise of return and we're glad that your stay has always been perfect. Such a big word to live up to but we'll try our best to provide you with that each time. We can't wait to welcome you back! Regards, Christine Buenavidez Guest Relations Manager

"Would definitely stay again"

5
pierreo2018, Westlock, Canada 01/01/2018

Excellent experience from beginning to end. We only stayed one night and chose this place because of the waterslide and pool......the kids had a blast. We are work out people and used the fitness center in the morning......awesome little gym! Everything (not only the fitness area) was new or newly renovated which was very impressive.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi pierreo2018, ....And to start you year if I may add!! Thank you for choosing to stay with us and sharing with us your feedback. We're glad to know that the experience was top notch form start to finish and hopefully till you come back. There's always something for everyone, glad that you enjoyed the fitness centre and the water slide and pool and for the kids! Till your next visit! Regards, Christine Buenavidez Guest Relations Manager

"Great stay"

5
User 31/12/2017

Rooms were clean and comfortable. Very nicely newly renovated. Big pool with alide bug hot tub. Definitely will stay again. Price was great. Would definitely recommend to other families. And close to airport.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Charis H, Great that you had a relaxing time spent in our hotel just before the new year ends. Thank you for choosing to stay with us and we greatly appreciate the recommendation!! See you back here soon! Regards, Christine Buenavidez Guest Relations Manager

"I've tried the rest an this hotel is by far the best!!!"

5
donmK4887IO, Campbell river, Canada 26/12/2017

I travel to edmonton 18 times a year and compared to the other hotels i have stayed in,this hotel is by far the best. Jack and Hanna at the front deck are always polite and make you feel welcome from the minute you walk thru the door. The breakfast is amazing,super comfy rooms,pool,exercise room i recomend this hotel to all my friends and people i meet at the airport.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello donmK4887IO, We are very honoured and grateful for the kind words you have for us. We're glad that you have chosen to stay with us and we're looking forward to many more meetings from here on. Much appreciation for the recommendation!! Enjoy the Holidays and see you next year! Regards, Christine Buenavidez Guest Relations Manager

"New, clean rooms & amazing pool area"

5
User 23/12/2017

This hotel had recent renovations, the room was new and clean and well stocked. The pool area was awesome. We were there with our kids and they loved the pool and water slide. The staff were friendly, the breakfast was delicious and we were pleasantly surprised with the level of service at the breakfast bar.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Kimberly U, We have and we're glad to know that you liked it and especially enjoyed the pool and water slide. We take pride in all our staff for being able to provide such a hospitable service to you and all of our guest. Thank you for choosing to stay with us and for taking time to write us a review. Happy Holidays! Looking forward to your next stay! Regards, Christine Buenavidez Guest Relations Manager

"My usual spot to stay in the area"

4
Jonas B, Leduc 21/12/2017

I travel here from time to time basically always on business. Have been coming here a few years now and the recent renovations have been a good improvement. Staff are nice and polite. Rooms pretty clean and nice. I find the beds pretty good too.

CBuenavidez, Public Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear Jonas B, We are so honoured to be your preferred hotel in the Leduc area. We cant thank you enough for your loyalty and for sticking with us even during the time we are undergoing renovations. We're glad to know that we've got your approval and that you enjoy your stay every time. You deserve nothing but the best service from all of us as we very much appreciate you and value you as our guest. Happy Holidays and see you again soon! Regards, Christine Buenavidez Guest Relations Manager

"Meh"

3
P9806CVchristinec, Toronto, Canada 20/12/2017

The service was good but the rooms have serious design flaws. The night light was so bright that I had a hard time falling asleep. The internet speed is fine. The breakfast food was decent, but the coffee was extremely weak.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello P9806CVchristinec, Thank you very much for taking time to write us a review. We appreciate your feedback and our sincerest apologies if there has been issues and experiences that are not up to your satisfaction. We have the extended stay suite that has a separate bedroom with a second door inside that you can close completely, maybe you might want to try that the next time. We'll definitely make sure to check on our Wi-Fi and we can for sure cater to your coffee preference. Thank you for choosing to stay with us and we wish you a Happy Holidays! Till we see you again! Regards, Christine Buenavidez Guest Relations Manager

"Great place! "

4
Dan468, Vancouver, Canada 15/12/2017

Obviously, recently renovated, and done well. Rooms are slightly tight, but so well laid out that you do not notice. A great feature is the number and accessibility of plug-ins and charging connections. No having to unplug lamps to charge your phone. Breakfast is very good, though lacking in my favourites of oatmeal and cereal. The attached restaurant is excellent, with good food - and you have to try their 'beer wall'! This has become my new favourite airport hotel!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear Dan468, Great to know that your stay has been great and enjoyed your visit at Barney's. Thank you for your kind words and for being your preferred hotel in the Edmonton International Airport area. See you again soon! Regards, Christine Buenavidez Guest Relations Manager

"Nice and staff"

5
laurizv, Edmonton, Canada 04/12/2017

Front desk agent sincerely was very nice and helpful. The hotel waa clean and the beds were super comfy. The pool water was a bit cold but the kids enjoyed it anyways. Would definitely stay here again.

CBuenavidez, Director of Sales at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello laurizv, We can't wait to welcome you back! Much appreciation for the promise of return. We're glad that Sincerely was there for you to assist you as you definitely deserve a great and welcoming service for we value you and appreciate you for staying with us. Looking forward to having you here again! Regards, Christine Buenavidez Guest Relations Manager

"Center of a little town"

4
freefuelforever, canada 24/11/2017

This hotel is close to the airport, with a convenient shuttle bus. It's not in Edmonton, but it is in the little town of Leduc, which is right next to the Edmonton airport. There's not much in Leduc, but what do you need? Within walking distance there is the downtown grocery stores and big box retailers

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello freefuelforever, Thank you for choosing to stay with us and for sharing to everybody some "to-do" in our quaint little town. Where excited for the opening of the outlet stores by the Edmonton International Airport. Hopefully when its all finished you'll get the chance to visit us again and explore the stores and more of what our town has to offer. Looking forward to having you stay with us again! Regards, Christine Buenavidez Guest Relations Manager

"Great hotel!"

5
Jewlesmiller, Edmonton, Canada 23/11/2017

My kids and I stayed here as part of a large group that rented out the majority of a floor. We thought the room was clean and tidy. Beds were comfy with ample pillows (big super fluffy pillows). My kids enjoyed the pool. They need a sign to say where the pool is located but we found it. Unfortunately the “shallow” end is 3' deep so it wasn't ideal for my 3 year old. But I brought her life jacket and she enjoyed jumping off the edge while I caught her. The slide looked awesome. We very much enjoyed the free breakfast that was included with our stay. The only downfall was they didn't serve bacon both mornings that we were there (who doesn't offer bacon for breakfast?), staff was friendly and helpful. They could use more staff in the breakfast room as it gets really busy and hard to find a clean table. Over all we were very happy with our stay and would consider staying again.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Jewlesmiller, Such kind words you have for us and we appreciate your comments. We're glad to know that you had a great stay and for finding our rooms clean with a comfortable beds and pillows. Good to know that your little girl enjoyed our pool, so brave of her to be jumping off the edge. You should give the slide a try the next time, so fast and exciting! Our apologies if you had difficulty in finding a seat in the breakfast room and if bacon is not an option, but thank you for enjoying it none the less. Your feedback is important to us and we'll definitely be passing this on to provide a better service for you and all of our guest. We're looking forward to your next stay! Regards, Christine Buenavidez Guest Relations Manager

"Excellent Hotel Close to Airport"

5
travisf936, Saskatoon, SK, Canada 20/11/2017

This hotel has been recently renovated. Has a great location 5 minutes from Edmonton International airport. Rooms are clean and bed is plush with great pillows. Definetly would stay again. There is a real good "free" breakfast in the morning...and if you like to relax in the evening to have a meal or drink in the lounge the hotel offers this service. No need to leave the hotel because access is easy near the lobby entrance.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello travisf936, Thank you for the appreciation and affirmation. We're glad to know that your stay has been excellent from the location, night cap experience in Barney's to the complimentary hot breakfast. We'll look forward to that promise of return! See you again! Regards, Christine Buenavidez Guest Relations Manager

"Comfortable stay"

5
986tammaram, Barrhead, Canada 20/11/2017

The size of the room was smaller, especially with a wheelchair and the number in our group but the pool and lounge more than made up for it. For how booked it was, you would have never known. Very good staff, quiet hotel

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello 986tammaram, Thank you for choosing to stay with us. We appreciate your feedback and we're glad that you enjoyed your stay overall especially the pool and your dine in experience at Barney's. Our apologies if you find the size of the room is not up to your satisfaction, perhaps you might want to try our Jacuzzi room the next time, it has a different lay-out and it has the walk-in shower separate from the Jacuzzi tub. We hope for another opportunity to host you again! Regards, Christine Buenavidez Guest Relations Manager

"Pool and Water Slide Out Of Service"

3
JillTheNewf, Yellowknife, NT 15/11/2017

I booked this hotel because it had a pool with a water slide. Upon arrival I was informed that it was out of service until the following day. The next day I was told it would be another day before it was repaired, so requested a late checkout so that my child could use it. On the third day, I was told it would not be available until the evening. It was very disappointing and had I known beforehand I would not have booked this hotel.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello JillTheNewf, We are grateful for you choosing to stay with us and we appreciate the feedback you have regarding your stay. On behalf of our team, our sincerest apologies for what you have experienced or didn't get to experience in this instance, the use of the pool and water slide. We understand the frustration that built up and the disappointment you and your child has experienced. We had encountered some maintenance issue that we weren't expecting would take that long to be resolved. Your comment has been taken into great length and rest assured will be used as learning tool to better our service. We hope you give us another chance to show you of how great of a service we are capable of providing. Sincerely, Christine Buenavidez Guest Relations Manager

"Going back downhill"

2
etterualnibur, Yuma, Arizona 14/11/2017

We have stayed in this property many times over the years. We stopped using it because it was aging badly. Over the past 2 yrs or so it has been renovated extensively and we tried it again when A great pool, hot tub and water slide were added. However it has now begun its decline again. Pool is grimy and rooms are showing their age despite the renos only being completed in the last few months. Obviously the Reno was to accomadate a sale. It was a Days Inn for years and is now a Best Western Plus, but does not deserve that Branding. We won't be staying here again despite it being a great location to visit our family.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello etterualnibur, We can't thank you enough for all the times you've stayed with us again and again. We appreciate your time in writing us a review and sharing with us your feedback. Our apologies if there are things that you've encountered that are not quite up to your satisfaction as this does not reflect the quality of experience we aim to provide you and all of our guests. We take your feedback with high regards and importance, please know that what you have expressed is heard and we'll make sure to use this to better our service. We hope that we get to see you back here again. Regards, Christine Buenavidez Guest Relations Manager

"Nice rooms"

5
499112Carlk, Taber, Canada 12/11/2017

The rooms are very nice. It is easy to get to and from the hotel. The staff are very good and accommodating. The internet is very fast and the breakfast is very good. There should be video surveillance installed in the parking lot.

"Great visit"

5
rachelwB4784BT, Prince Albert, Canada 07/11/2017

Excellent hotel and service, good breakfast, and nice pool with waterslide and hot tub. I attended a conference there as well, and everything was convenient. No complaints.It is also fairly convenient for the airport for those flying.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear rachelwB4784BT, We're glad that you had a great comfortable stay and that everything went well with the conference. Thank you for taking time to share with us your experience and thank you for the appreciation! Hope to see again here soon! Regards, Christine Buenavidez Guest Relations Manager

"Clean, modern hotel!"

4
wiktorm930, Toronto, Canada 05/11/2017

I loved the hotel's convenient location by Edmonton airport, as well as its friendly staff, VERY clean rooms, and lovely hot breakfast. Would recommend! It seems to be a newly renovated hotel, and this is quite apparent for the exterior appearance.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello wiktorm930, Thank you for taking time to write us a review and for choosing to stay with us. We're glad to know that you find our location suitable to your travel plans and that you find our rooms clean and our complimentary hot breakfast buffet enjoyable. We're glad we got your approval with the recent upgrades we did in our property, all our hard work has paid off. Your recommendation is greatly appreciated! Looking forward to your return! Regards, Christine Buenavidez Guest Relations Manager

"Very good experience!"

5
User 04/11/2017

Stayed here for work and really enjoyed my stay. The rooms were very nice and they had very comfortable beds. The breakfast was amazing especially since it was free! The staff was also very friendly. Definitely recommend

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi Laura C, We're glad to know that the week of stay with us has been great and comfortable and that every morning breakfast has been enjoyable. We love having you here so we hope the next time comes sooner. The recommendation is greatly appreciated! Can't wait to have you back! Regards, Christine Buenavidez Guest Relations Manager

"IMO Great Hotel"

5
jonathanhB4251CM, Corvallis, United States 01/11/2017

Overall, I would recommend staying at this location. This hotel is only a few minutes from the airport and at the time of this review, in great shape, with up to date decor. The staff was very helpful and caring. The restaurant attached to the hotel has reasonable prices with a decent selection and very clean.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi jonathanhB4251CM, Your recommendation is more than what we could ask for. With grateful hearts, we appreciate you staying with us and for taking time to write us a review. We're glad that you had a great stay and enjoyable experience in Barney's for your meal. Looking forward to your next stay! Regards, Christine Buenavidez Guest Relations Manager

"Nice Hotel and Staff"

4
796leonardp, Fort McMurray, Canada 01/11/2017

All good and plan to stay again. Staff are very friendly and I ENJOY and look forward to my next visit. Alot of hoitel could learn from Best Western on how to treat customers. VERY Happy and pleased to be staying here.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello 796leonardp, Such a delight to read your comments. Thank you for the appreciation and for choosing to stay with us. We take pride in all our staff as they go above and beyond in being hospitable to all our guest. We're glad that your stay has been enjoyable and that you we were very happy. You definitely made my day, will for sure be sharing this to all. See again soon! Regards, Christine Buenavidez Guest Relations Manager

"Beautiful Hotel!"

5
darleneb709, Condor, Canada 31/10/2017

Excellent hotel! You certainly get more than you pay for at this hotel! From the staff to the actual hotel building and rooms, you will be impressed! The breakfast is lovely in the morning! All the staff are helpful and accommodating! Having a diamond membership status they automatically upgraded my room without asking. The room was so beautiful I couldn't stop saying "wow" when I entered it. I felt very spoiled to be there and

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Darlene Such a delight to read your comments and we are very grateful for the appreciation. Much thought has been put into the upgrades that we've done in our hotel and we're glad that we got your approval. It's great to know that you enjoyed our full hot breakfast as well as the upgrade. We value you as our guest and you deserve nothing but the best. Looking forward to your return! Regards, Christine Buenavidez Guest Relations Manager

"Awesome Hotel!"

5
272janelp, Okeene 31/10/2017

Great place and very close to the airport. Breakfast was free and amazing and we ate supper in the hotel cafe so that was a extra treat to not have to drive somewhere. The pool and whirlpool was very clean and so relaxing.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hi 272janelp, We are grateful for the kind words and thank you for choosing to stay with us. We're glad that you enjoyed every bit of your stay from the room to the food from Barney's, complimentary hot breakfast and (my favorite) the pool and hot tub. Hope you'll come back and visit us again soon! Regards, Christine Buenavidez Guest Relations Manager

"Definately will return"

5
Brigitte C, Swan Hills 16/10/2017

Everything was great about this hotel. We used the swimming pool, Grandsons loved the waterslide. Great service, awesome reno's, felt like a new hotel. For the price, great value, the free breakfast was amazing. 24 hour coffee in the lobby is a nice touch. We fly out a lot and I can't wait to use the free airport shuttle service.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear Brigitte C, Thank you for the promise of return! We're glad that the experience for you has been great and that your grandkids enjoyed the pool and waterslide as well as the complimentary hot breakfast. Having to go through all the renovations and hearing how you and other guests are loving the outcome, makes all the sacrifices very much worth-it! Looking forward for your return! Regards, Christine Buenavidez Guest Relations Manager

"great service"

4
537arlenem, Calgary, Canada 14/10/2017

The desk staff were wonderful, friendly, professional. Pleased with the service we received. The common area's were clean and beautifully designed, the rooms were good. The pool area was very clean and well kept

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello 537arlenem, Thank you for taking time to share with us your experience and for choosing to stay with us. We're glad that your stay has been enjoyable and that we were able to provide you with a hospitable service. Hope to see you again soon! Regards, Christine Buenavidez Guest Relations Manager

"Pleasantly surprised"

5
braninm, Edmonton, Canada 09/10/2017

The hotel has been wonderfully renovated. The rooms have a nice lay out and ate very cleanand comfortable. The staff were friendly and helpful. Getting us boxes from the restaurant for our left over personal food. The breakfast in the am was above average. I would stay here again in a heartbeat

CBuenavidez, Director of Sales at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello braninm, Don't we all love surprises?! We appreciate you staying with us and taking time to write us a review. We're glad to know that you had a comfortable stay and that you find our property clean and nicely laid out, as well as enjoyed our complimentary hot breakfast . Anything we can do to make your stay convenient is our top priority, thank you for the appreciation. We'll try our best to be worthy of your loyalty. Looking forward to your next stay! Regards, Christine Buenavidez Guest Relations Manager

"The best"

5
Benedicto M, Edmonton, Canada 09/10/2017

I've been staying in this hotel in town to attend some important matters and I received a excellent accommodation the front desk staff is awesome as well as the over all staff they are all friendly.i recommend this hotel to be stayed with when you are in town..

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Benedicto M, Thank very much for such a delightful review and we very grateful to you for coming back to stay with us again and again. We take pride in our staff for providing such hospitable service to you and all of our guest. Thank you for the appreciation and we can't thank you enough for the recommendation. See you again soon! Regards, Christine Buenavidez Guest Relations Manager

"May give it another chnace"

4
DC972, Toronto, Canada 01/10/2017

However on the check in was when the clerk advise I didn't have a reservation and didn't listen when I offer to show my confirmation. Fortunately the manageress step in and advise she found it. Room was clean and everything was as it should be. Interesting when they call the name still shows up as Days Inn as the billing also. May give it another try. Was missing some of the usual BW courtesy.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello DC972, Thank you for choosing to stay with us and sharing us your experience about your stay. Our apologies if there are things that were not up to your satisfaction. We are definitely looking into getting the property name switched and thank you again for reminding us, a little nudge doesn't hurt. We appreciate your willingness to give us another chance and we are very grateful for that. Looking forward to your return! Regards, Christine Buenavidez Guest Relations Manager

"Excellent rooms with terrible food for room service"

4
O2881TKdereks, Calgary, Canada 28/09/2017

Room was very clean, very professional. Food for room service... not good at all... Had chicken wings which was about the same everywhere... Fish and chips, fish batter was undercooked and almost raw, fries where very odd top layer of fries were excellent and then as you got to the bottom, they were raw and undercooked.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello O2881TKdereks, Thank you very much for choosing to stay with us. We're glad to know that you enjoyed your stay and that you find our rooms clean and comfortable. My apologies for your experience ordering room service and if the food served to you are not up to your satisfaction. Your comment is important to us and we'll make sure to use this to better our service for you and all of our guest. Thank you for writing us a review and we hope to see you back here again! Regards, Christine Buenavidez Guest Relations Manager

"Fantastic staff and facilities"

5
User 23/09/2017

The staff went out all to ensure that we were comfortable and that my mother who has trouble getting around had everything she needed. The rooms are very large and she was able to move around easily and the breakfast selection is great.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear 3ilener, Thank you very much for choosing to stay with us and sharing us your experience. We're glad to know that your stay has been comfortable. We are lucky to have staff that goes above and beyond in providing hospitable service to all our guest. We're also glad that you enjoyed our complimentary hot breakfast. Hope to see you back here again! Regards, Christine Buenavidez Guest Relations Manager

"Amazing beds, excellent restaurant"

5
User 21/09/2017

I loved the soft bed and excellent selection of different pillows from which to choose. The room was great, obviously remodeled with care and thought for the traveler's comfort. Spent time in the restaurant which had a great atmosphere, food, drinks and entertainment. Had my family been with me we would have spent hours at the pool enjoying the incredible slide, maybe next time! Fast friendly service at the front counter. I'll be back!

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello gimmieglue, Such a delight to read your comments, knowing that you had a comfortable and enjoyable stay. Thank you for choosing to stay with us and for visiting Barney's too. You should definitely try our pool and water slide on your next visit. You will be welcomed with the same friendly service you've experienced. Can't wait to have you back! Regards, Christine Buenavidez Guest Relations Manager

"Quick Airport Transfer"

5
susaneO7848LS, Edmonton, Canada 12/09/2017

We stayed at this hotel the night before an international trip. The hotel was great, we were able to leave our vehicle on site while we were gone for a reasonable cost, the transfer to the airport was on time and fast and when we landed, the transfer back to the hotel was prompt for pickup. Very pleased with the service overall.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear susaneO7848LS, We appreciate you taking time to write us a review about your experience during your stay. We're glad that our complimentary shuttle service made your travelling easy and comfortable and that your stay has been great. We hope that you'll keep us in mind on your next travel adventure. Looking forward on your next stay! Regards, Christine Buenavidez Guest Relations Manager

"Clean, Modern and comfortable"

5
jameshG9SN, Winnipeg, Canada 06/09/2017

All around a positive experience. The staff were professional and friendly. Rooms were modern and crisp and clean. Didn't use the facilities due to the short stay, but was impressed with the overall experience. I would recommend.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear jameshG9SN, Your recommendation says a lot! We greatly appreciate that and for you choosing to stay with us. Something to look forward to on your next stay, hope you'll be able to explore and enjoy our other amenities. We cant wait to have you back! Regards, Christine Buenavidez, TCP Guest Relations Manager

"Leduc Best Western"

5
Wil G, Edmonton, Alberta 03/09/2017

My stay has always been excellent. It suits me because of what I do.The rooms are clean and since the renovations they are great.I also like because it includes a breakfast which is great because I do not have to go looking for food.The staff are great,location is excellent with easy acess and close to where I need to go. .

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Wil G, We always look forward to welcoming you back here at our property and we're very grateful for making us your preferred hotel in the Leduc-Nisku area. We're glad to know that your stays has been excellent and that you approved of the upgrades we had done as well as enjoyed the complimentary hot breakfast. Will definitely be sharing your comment to all staff and celebrate with them! See you soon! Regards, Christine Buenavidez, TCP Guest Relations Manager

"Hotels overall"

5
O476QTmichaelb, Sherwood Park, Canada 28/08/2017

I have stayed at several of Best Western hotels and have never had a problem.Both in Canada and the United States. I will continue using Best Western as they have had the best rates and I have enjoyed my stays. Thanks So Much

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Dear O476QTmichaelb, Our big thanks to you for recognizing our chain and for the promise of continuous patronage. We're glad to know that we are able to keep up with your expectation and hopefully exceed some of it. Thank you for choosing to stay with us and for taking time to write us a review. You keep us inspired and motivated to always provide a hospitable service to you and all our guest. Hope to see you here again soon! Regards, Christine Buenavidez, TCP Guest Relations Manager

"Family trip"

5
Donna L, Saskatoon, Canada 22/08/2017

Only stayed one night. Very clean. Breakfast was hot and had many choices. Would stay again. Did not use pool or fitness room. Staff was very friendly. On checking in clerk told me about best western club and signed me up for it.

CBuenavidez, Guest Relations Manager at Best Western Plus Edmonton Airport Hotel, responded to this review
Hello Donna L, Thank you very much for choosing to stay with us and we're glad that your experience may lead to another meeting in the future. Welcome to the biggest and most rewarding loyalty program. Perhaps on your next stay, the whole family can enjoy the pool and waterslide! We're looking forward to your next stay! Regards, Christine Buenavidez, TCP Guest Relations Manager

"Amazing renovation and "new" hotel!"

5
Robin L, Gilbert, Arizona 09/08/2017

I stayed here just before they became a BW Plus and was amazed at the great job that has been done with updating and renovations! The staff is proud of their "new" hotel and it shows. Great customer care, great location -highly recommend!

CBuenavidez, Guest Relations Manager at Best Western PLUS Edmonton Airport Hotel, responded to this review
Dear Robin L, We can't thank you enough for coming back to stay here with us and for embracing the changes in our property, we greatly appreciate it. We couldn't be any more proud with our staff as they're all ambassadors of our property. Your recommendations speaks volume and we are very grateful. Looking forward to your return! Regards, Christine Buenavidez,TCP Guest Relations Manager

"Better than I was expecting"

5
User 24/07/2017

I chose this hotel because I got a good price on Expedia and it was close to the airport. When i arrived, the man at the desk was very informative and welcoming. They asked me if I wanted a wakeup call and if I wanted to make a reservation for their free shuttle service. The room is very nice and modern. They also offered a makeup remover wipe which is not something that is typically offered at other hotels i've stayed at so that was a nice touch. The breakfast that's INCLUDED in the price was bacon, eggs, pancakes etc. Way more than I was expecting. I decided to write a review because I was expecting an average hotel for the price but it surpassed my expectations.. I have nothing bad to say about this hotel, definitely would recommend if you need a hotel close to the airport!

CBuenavidez, Guest Relations Manager at Best Western PLUS Edmonton Airport Hotel, responded to this review
Dear Katie W Thank you very much for choosing to stay with us whatever the avenue you may have booked it through, it brought you to us and we're very pleased to know you had a pleasant stay and thank you for taking time to write us a review. Noticing and appreciating what we do for our guest inspires us to provide such hospitable experience to all. Our breakfast offerings are prepared by our talented kitchen staff and will definitely be celebrating their hard work. Your testimony is more than enough but your recommendation is of course welcomed and highly appreciated. We look forward to having you stay with us again! Regards, Christine Buenavidez, TCP Guest Relations Manager

"Nice hotel with a great location"

4
erichN576CG, Prince George, Canada 18/07/2017

Very nice, comfortable stay. Hotel has been recently renovated and rooms are very nice. Had a standard room with 2 doubles. Good size and comfortable beds. Free continental breakfast daily (with voucher), although selection isn't the best. Nice little fitness room, and a decent sized pool and slide as well. All in all, for Leduc this is probably one of the best options available and it is a great location close to lots of Leduc amenities and near the airport. Will definitely stay here again.

CBuenavidez, Guest Relations Manager at Best Western PLUS Edmonton Airport Hotel, responded to this review
Dear erichN576CG, For choosing to stay with us and for taking time to write us a review, thank you very much. We're glad to know that you had a comfortable stay and that you liked the upgrades we did as well as the fitness centre and the pool with water slide. We hope that we continue to be your preferred hotel in the Edmonton International Airport area. Looking forward to having you stay with us again! Regards, Christine Buenavidez, TCP Guest Relations Manager

"Excellent"

5
florencew349, Wetaskiwin, Canada 18/07/2017

My stay was for 1 night and it was a good one, great comfortable bed. Overall the room was cleam and nice. The pool and hot tub just down the hall. The breakfast was oh so good with a good selection to chose from.

CBuenavidez, Guest Relations Manager at Best Western PLUS Edmonton Airport Hotel, responded to this review
Hello florencew349, One night is all it takes to make a lasting memory, we're glad to know that we made a positive one. Comfort, ease and hearty selection for breakfast is something we're glad to have been able to provide you with. For the choosing to stay with us and letting us know that your stay has been great, we truly appreciate that. Looking forward to your next stay with us! Regards, Christine Buenavidez, TCP Guest Relations Manager

"On way to work"

5
Blanche N, Toronto 11/07/2017

The new Renovated Days Inn in Leduc Is beautiful,,I stay there every month on my way to work hands down from me it's a 5 Star,,the staff is wonderful and the Buffett breakfast is awesome.I only stay at Days Inn,,even tho some places are a little cheaper but for me it's quality over quantity.

CBuenavidez, Guest Relations Manager at Best Western PLUS Edmonton Airport Hotel, responded to this review
Hello Blanche N, For coming back month after month to stay with us is more than what we can ask for. We appreciate your loyalty and you deserve nothing but the most hospitable service and good quality breakfast that we can offer. Thank you for being our source of inspiration and motivation. Can't wait for your next visit! Regards, Christine Buenavidez, TCP Guest Relations Manager

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