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It was so good. The personal are verry kindness. Thanks for all.
I had the most wonderful Balinese massage by Santi. I highly recommend her.
Perfect location opposite large temple. Very close to cafes, shops and restaurants. Okta, Putu, Astiti, Dewiyanti (my new family) were so kind and helpful! What a beautiful experience! It was like staying in a palace! Dewiyanti showed me how to make an offering! A profoundly uplifting experience!
5⭐️ - lovely staff - rooms are modern and very clean - food is delicious!! Definitely recommend :)
The hotel is clean and close to everything, which is great. Good size of the room with plenty of space for your luggage.
I really enjoyed my stay at this hotel. The location is strategic, easy to reach, with satisfactory facilities. The BBQ buffet food is very good with many choices. Enjoying a drink in the pool area is also a fun experience, especially since I came during happy hour The service of the restaurant staff is also very friendly and professional, thanks to Eva who has helped me
Dear “Curious25007986378”, Thank you so much for choosing to stay at SenS Hotel & Spa - Ubud and thank you for sharing such a lovely review following your recent stay with us. It truly makes us very happy to know that you had such an enjoyable experience during your time with us. We are delighted to hear that you enjoyed our hotel's central location, the hotel facilities, our BBQ Buffet Dinner at Yonne Café, as well as relaxing with drinks by the pool during Happy Hour. Moments like these are exactly what we hope our guests can experience while holidaying in Bali and staying with us here at SenS Ubud. Your kind words regarding the friendliness and professionalism of our restaurant team genuinely mean a lot to us. We will certainly share your special mention with Eva, who will be very happy and encouraged to know that she helped make your stay even more memorable. Thank you once again for your lovely review and for sharing your experience on TripAdvisor. We truly appreciate your support and very much look forward to welcoming you back again on your next visit to Ubud, Bali. Warmest Regards, Sven Remo General Manager
We booked the Sens because it's close to where we need to be to meet a group for a retreat. It was a pleasant surprise in many ways. The room was comfortable clean and quiet and the service was attentive and kind, and the breakfast buffet was much more than we could have asked for. Also, we have yet to enjoy the beautiful little pool at the center of the hotel, but there is a changing room and towels provided so we intend to do that right away
Dear “Sheila S”, Thank you so much for choosing to stay with us at SenS Hotel & Spa – Ubud, and for taking the time to share your lovely stay experience on TripAdvisor. It truly makes us very happy to know that your stay with us turned out to be such a pleasant surprise. We are delighted to hear that you found our rooms to be comfortable, clean, and quiet, and that the attentive and caring service from our team helped make your stay even more enjoyable and relaxing. Thank you once again “Sheila S” for sharing your lovely review and we all very much look forward to welcoming you back again on your next visit to Bali. Warmest Regards, Sven Remo General Manager
Such a lovely hotel, very clean. Staff are amazing, very welcoming
Dear “Andrea”, Thank you very much for choosing to stay at SenS Hotel & Spa - Ubud and for taking the time to share your lovely review on TripAdvisor. It truly makes us very happy to know that you had such a lovely stay with us. Your kind words about the cleanliness of the hotel and the warmth of our team is sincerely appreciated and means a lot to all of us here. We always want all our guests to feel comfortable, welcomed, and well looked after during their stay with us, so reading your review genuinely brought smiles to our team. Thank you once again Andrea for staying with us and we very much look forward in welcoming you back again on your next visit to beautiful Bali. Warmest Regards, Sven Remo General Manager
A fantastic experience overall. Super clean with all the amenities you could want. Plus the Buffet Breakfast included with your room was amazing! Great location in Ubud too.
Dear "688kathariner", Thank you very much for choosing to stay at SenS Hotel & Spa – Ubud, and for sharing your wonderful review on TripAdvisor. We are truly delighted to hear that you had a fantastic stay with us and felt comfortable as a solo traveler. It is also wonderful to know that you enjoyed the cleanliness and comfort of your room, along with the amenities, as well as our hotel's convenient location. I am also pleased to hear that you also enjoyed our buffet breakfast at Yonne Café. Thank you once again for sharing your review and we very much look forward to welcoming you back to SenS Hotel & Spa – Ubud on your next trip to Bali. Warmest Regards, Sven Remo General Manager
This hotel was absolutely awesome! The professionalism of workers, the cleanliness not only in our room but also in the lobby and restaurant. The atmosphere was so wonderful. The location was fantastic. Close to the market and restaurants makes it very convenient. The service was exceptional. Whenever we needed anything, within minutes they would respond. We will definitely recommend this hotel to my family and friends and we will book this hotel again for our future visits!
Dear “D963QMnancya”, Thank you very much for choosing to stay at SenS Hotel & Spa – Ubud and for sharing your wonderful review on TripAdvisor. We are truly delighted to hear that you've had such an enjoyable stay with us. Your kind words regarding our team's professionalism, prompt service, the cleanliness of the hotel, and the overall atmosphere are sincerely appreciated. It is also wonderful to know that our central Ubud location added to the convenience of your visit. Thank you also for recommending SenS Hotel to your friends and family. We truly appreciate your support and we very much look forward to welcoming you back for another memorable stay. Warmest Regards, Sven Remo General Manager
nice stay great food, pool area
Dear “22ankura”, Thank you very much for staying with us at SenS Hotel & Spa – Ubud and for taking the time to share your review on TripAdvisor. We are very happy to hear that you've had a good experience and enjoyed your stay with us. It is wonderful to know that you liked our food and pool area, and that these contributed to a pleasant and relaxing visit. Your kind review is truly appreciated, and we all look forward to welcoming you back to SenS Hotel & Spa – Ubud on your next trip to Bali. Warmest Regards, Sven Remo General Manager
Very good experience. Hotel staff was very attentive and helpful. Room was clean and the location was within walking distance to many shops and spas.
Dear “Shantir2026”, Thank you very much for staying with us at SenS Hotel & Spa – Ubud, and for taking the time to share your wonderful review. We are so delighted to hear that you had a very good stay experience and that you found our team to be very attentive and helpful. It's also wonderful to know that you enjoyed the cleanliness and comfort of your room, as well as our Hotel's convenient location - within walking distance to many shops and spas in Ubud. Your Review on TripAdvisor means a lot to us and truly motivates our team to continue delivering that warm SenS Hospitality to every guest. We hope to have the pleasure of welcoming you back again on your next visit to Bali. Warmest Regards, Sven Remo General Manager
Lovely hotel.. amazing room & hospitality.. the staff here is sooo good. Candra, Misi, Sri, Trishna, Ayu... They made us feel like home. Since the staff is english speaking there was no problem in communication. We took massage also & it was very relaxing... Breakfast was also really good.
Dear “Dream25368640467”, Thank you very much for staying with us at SenS Hotel & Spa - Ubud, and for taking the time to share your lovely review. We are truly happy to hear that you experienced the warmth and kindness of our hospitality. It is wonderful to know that you enjoyed the room, the relaxing massage, and our breakfast. Your special mention of Candra, Misi, Sri, Trishna, and Ayu means a great deal to us. They will be very pleased to know that they made you feel at home. That is exactly the feeling we hope every guest experiences during their stay with us. I will personally share your kind words with them. Thank you once again for your thoughtful review and we look forward to welcoming you back to SenS Hotel & Spa - Ubud on your next visit to Bali. Warmest Regards, Sven Remo General Manager
An absolute delight to stay here! Location, food, welcoming and extremely helpful staff, especially Okta in the restaurant is always offering to assist. Thank you to the staff and I will be back
Dear “Micog2026”, Thank you very much for staying with us at SenS Hotel & Spa Ubud, and for taking the time to share your beautiful review. We are truly delighted that you enjoyed our Hotel's location, food, and the hospitality of our team. Your special mention of Okta in the restaurant is greatly appreciated. She genuinely enjoys taking care of our guests, and I know your kind words will mean a lot to her. I will personally share your feedback with her and the entire team. Thank you once again for your lovely review, and we look forward to welcoming you back to SenS Hotel & Spa Ubud on your next visit to Bali. Warmest Regards, Sven Remo General Manager
The spa was amazing, I am staying at the hotel with a group for a few days. I was able to pop in for a massage and a facial and Sandi did such an amazing job. I felt so relaxed and immediately after the treatments, I was able to go back to my room and fall asleep immediately.
Dear “Sequoiap2023”, Thank you very much for staying with us at SenS Hotel & Spa – Ubud, and thank you for taking the time to share your thoughtful review on TripAdvisor. We are delighted to hear that you really enjoyed your massage and the facial treatment during your stay with us. It is wonderful to know that ‘Ms. Santi' at SenS Spa took such good care of you and that you felt completely relaxed after your treatments. Being able to return to your room and fall asleep immediately is probably the best compliment a spa therapist can receive. Thank You! Thank you once again for choosing to stay with us, and we truly hope to have the pleasure of welcoming you back to SenS Hotel & Spa in the near future. Warmest Regards, Sven Remo General Manager
Tini was amazing! Very professional and did great work. I got a massage and facial. Left feeling much better than when I got there!
Dear “694kaiad”, Thank you very much for sharing your Spa Experience with us. We're so happy to hear that you had a 10 out of 10 spa experience and left feeling even better than when you arrived. That is exactly what we hope for every guest. 😊 Tini our therapist at SenS Spa will be very pleased to know that you appreciated her professionalism and care. She is truly passionate about what she does, and your kind words will mean a lot to her. Thank once again for sharing your review on TripAdvisor and we look forward to welcoming you back for another relaxing and rejuvenating experience at SenS Spa. Warmest Regards, Sven Remo General Manager
Stayed for five night s and had the perfect experience. Friendly staff, clean room and looked after by Angga Piura, who was attention to detail and looked after my room perfectly.
Dear “GuybJackson”, Thank you very much for staying with us at SenS Hotel & Spa – Ubud, and for taking the time to share your thoughtful review on TripAdvisor. We're truly happy to hear that you had such a comfortable Five-Night Stay with us. Knowing that you felt well looked after, and found the hotel friendly, clean, and safe, means a lot to our entire team. I was especially pleased to read your mention of ‘Angga'. He takes great pride in his work, and your recognition of his attention to detail will certainly make his day. I will personally share your kind comments with him. We hope Ubud left you with wonderful memories, and we would be delighted to welcome you back again to SenS Hotel & Spa – Ubud on your next visit to Bali. Warmest Regards, Sven Remo General Manager
Amazing people that work there. Location is just right. Start at the top of the Main Street and walk down without any issues. Everything within walking distance. Staff always willing to help and make your stay enjoyable. Hotel room aircon was always cool and room cleaned daily. Do yourself a favour and book the package with foot and full body massage!! You will not be disappointed!! We didn't want to leave. The driver Dira the hotel provided on pickup from airport was amazing!! Knows all the back streets and beats the traffic!! Sens Hotel Thankyou to everyone whom made our stay unforgettable!!! Back and front of house!! 🙏👌🙏🥰 Till we meet again!
Dear “Navigator744742”, Thank you for choosing to stay at SenS Hotel & Spa – Ubud, and thank you for taking the time in sharing your recent stay experience on TripAdvisor. We are truly delighted to read your kind words and to know that our team's hospitality made such a positive impression on your stay. It is especially rewarding to hear that you enjoyed our central location, the comfort of your room, and the consistent cleanliness throughout your visit. Your appreciation of both our front- and back-of-house teams means a great deal to us. We are also pleased that you enjoyed the spa packages offered at SenS Spa. Your recommendation of the foot and full body massage really made us smile. Thank you as well for highlighting Dira, our driver. We will be sure to share your compliments with him, as he takes great pride in ensuring our guests arrive comfortably and on time. “Navigator744742”, knowing that you “didn't want to leave” is the highest compliment we could receive. Thank You for reviewing us highly on TripAdvisor and on behalf of all the team here at SenS Hotel and Spa - Ubud, we certainly look forward to your next visit. Warmest Regards, Sven Remo General Manager
Location is in the Ubud area which is 32 Km( 2.30 Hrs Drive ) from Denpasar Airport. Atmosphere of the hotel is Familiar Rooms are small and the worst part is Bathroom , it's covered with Glass and a curtain in side to break the visibility. May be value for money. No noise in rooms . Rooms are clean. Service is term of restaurant is good. Swimming pool is in explaneble. This is only just to put in the credentials only. However spa area is ok .but I don't see any therapist there in my 2 days stay. Breakfast is very limited.
Dear “khandelwalajit”, Thank you for choosing to stay at SenS Hotel & Spa – Ubud, and thank you for taking the time to share your detailed review on TripAdvisor. We are pleased to know that you found our hotel rooms to be clean, and that you enjoyed the quiet environment, and were satisfied with the service at our Yonne Cafe. At the same time, we regret to hear that certain elements at our hotel did not align with your preferences. Nevertheless, your feedback is very important and have been shared with the relevant department heads for review and follow up. With regard to the spa, our therapists are available daily from 9:00 AM to 10:00 PM. However, they may not always be visible at the spa reception as they are often conducting in-room massage services, which are very popular with our guests at SenS Hotel. A reservation form is available at the spa desk, where guests may simply leave their room number, and our spa team will call back promptly once a therapist becomes available. I have discussed your feedback with our Spa Manager to ensure clearer communication for future guests. “khandelwalajit”, we truly value your feedback and appreciate your note regarding the value-for-money aspect of your stay. Guest feedback is essential in helping us identify areas for improvement, and should your travels bring you back to Ubud in the future, we would welcome the opportunity to provide you with a more enjoyable and improved stay experience. Warmest Regards, Sven Remo General Manager
Staff are fantastic, very pleasant and helpful Location is great, close to all main streets and some tourist attractions. Lots of restaurants, cafes and spas close by Breakfast is basic but good enough Spa is great, Santi is an excellent masseuse Cautions/Cons 1. Damp smell in rooms, checked 3 rooms all the same 2. Paper thin walls, you can literally hear adjoining room conversations- no sound proofing at all 3. Water temp in shower fluctuates, sometimes Luke warm showers
Dear “Departure29204907462”, Thank you for choosing to stay at SenS Hotel & Spa – Ubud, and thank you for taking the time to share your detailed review on TripAdvisor. We truly appreciate your wonderful comments regarding our SenS team, our hotel's central location, breakfast, and spa experience. I am especially delighted to learn that you enjoyed your spa treatment with Santi at SenS Spa, and I will be most pleased to personally share your kind feedback with her. At the same time, I would also like to thank you for highlighting the areas of your experience that fell short of expectations. Your feedback regarding the room conditions has been shared directly with our Engineering and Housekeeping teams for immediate review and corrective action, including ventilation checks, moisture control, and closer monitoring of our hot water system. While some structural limitations exist, we remain committed to ongoing improvements to ensure guest comfort remains a priority. “Departure29204907462”, we truly value your feedback, as it helps us focus on areas where we can continue to improve. Should your travels bring you back to Ubud in the future, we would welcome the opportunity to provide you with a more comfortable and enhanced stay experience. Warmest Regards, Sven Remo General Manager
Such a caring and considerate team! They really made sure I was comfortable throughout my visit. The space is very clean, calming, and welcoming. A special shout-out to Sri, Santi, and Trishna — they were so sweet and professional. Truly wonderful service. Loved it!
Dear "283Dechenw", Thank you very much for taking the time to share such a lovely review. We are delighted to hear that you enjoyed your spa experience and felt well cared for throughout your visit. Your kind words for Sri, Santi, and Trishna truly mean a lot and they will be so happy to know their attentiveness and professionalism made your time with us special. We are also pleased to hear that you found our spa to be clean, calming, and welcoming. Creating a relaxing environment for our guests is something we take great pride in. Thank you once again for your wonderful review and we look forward to welcoming you back for another rejuvenating spa experience at SenS Hotel & Spa - Ubud. Warmest Regards, Sven Remo General Manager
Stayed for 4N. Pros: Good location. 10-12mins walking distance to Ubud Palace , market. Nearby shops, cafes & warungs, money changer. Comfy bed + amenities. Neat & clean with no bugs :) Good buffet breakfast. Cons/Observation: Rooms will be small for a family. We were couple so no issues. Staff even though polite miss basic details like decorate beds with petals or towels even after mentioning that i was celebrating my marriage anniversary. These details go a long way in hospitality sectors.
Dear “Amit Sen”, Thank you very much for choosing to stay with us, and for taking the time to share such a detailed review. We're delighted to hear that you enjoyed our central location, comfortable and clean rooms, and the buffet breakfast during your four-night stay. It's also great to know that being close to Ubud Palace, the market, cafés, shops, and local warungs made your visit more convenient. At the same time, I would like to apologize that we missed the chance to make your anniversary celebration feel more special. Simple touches like towel/flower decorations are important, and we should not have been overlooked. Your feedback has been shared with the team to ensure we pay a more closer attention to guest notes in the future. Thank you once again for your valuable feedback. We truly appreciate it, and we hope to have the pleasure of welcoming you back for an even more memorable stay on your next trip to Ubud - Bali. Warmest Regards, Sven Remo General Manager
The staff was great, and the rooms were clean, however, there was an intermittent banging noise all through the night that kept us awake. Staff said it was coming from next-door, but I think it was from some kind of air conditioning in the hotel or something.
Dear “Neil W”, Thank you for choosing SenS Hotel and Spa – Ubud during your recent visit to Ubud-Bali and thank you for sharing your feedback. We're very glad to hear that you found our hotel associates to be friendly and your room clean. I will be sure to pass your kind words along to the team. Thank you for your feedback about the noise disturbance and we're truly sorry that you had to experience this during your stay. We understand how important a peaceful night's rest is, and we apologize that this issue disrupted your comfort. Our maintenance team has been informed and is investigating the source so that it can be resolved promptly. We had hoped that you had informed us of the issue whilst you were still at the hotel, as our team would have been more than happy to assist and offer an alternative room or solution to make your stay more comfortable. We would appreciate hearing more details from you so we can better understand the situation and take any necessary follow-up actions. Please feel free to contact us at [email protected]. Thank you again for bringing this to our attention. Your feedback helps us to improve, and we hope to have the opportunity to welcome you back in the near future. Warmest regards Sven Remo General Manager
SenS Hotel and Spa has well designed rooms with all facilities. It is just off a busy road. Staff is very friendly and courteous and breakfast spread was very good. However, the bathtubs were very high and difficult to get in and out from. We were 2 senior couples and had to be very careful. One recommendation - do not book the balcony rooms. They are more expensive than the other rooms but are boxed in on both sides and hence have no natural light coming in. Being one level above the pool and restaurant, noises carry to the room. There is no privacy and one cannot even open the curtains. The balcony serves no purpose as it overlooks the pool and has no view. Opt for the sunnier, better located rooms. Lots of food options available around the hotel and shopping area is walking distance.
Dear “Sarita247”, Thank you for choosing to stay at SenS Hotel & Spa – Ubud, and Thank You for taking the time to share your detailed review on TripAdvisor. We are delighted to know that you appreciated our hotel's central location, comfortable room design, friendly and courteous team, and the quality of our breakfast offerings. Your kind words about our hotel associates will certainly be shared with the team as I know they take great pride in ensuring every guest feels welcomed and well cared for. We also truly value your constructive feedback regarding the bathtub height and balcony room layout. Your observations is well noted, and we will carefully consider them when renovation and room enhancement work takes place in the near future. Once again “Sarita247”, thank you so much for your review and we truly appreciate your valuable insights on the areas we can improve upon. From all of us at SenS Hotel, we hope to have the opportunity to welcome you back to Ubud again for a more comfortable and enjoyable stay. Warmest Regards, Sven Remo General Manager
Very nice hotel. Clean room. Very nice staff. Lovely pool. Breakfast in buffetstyle. So much to choose from. Will come back again.
Dear “Departure783515”, Thank you very much for sharing your review and for choosing to stay with us at SenS Hotel & Spa – Ubud. We're delighted to hear that you enjoyed your stay, especially that you found the cleanliness of our rooms, the friendliness of our team, our pool, and the wide selection at our breakfast buffet. Your wonderful comments truly motivate us as a Team, and we hope to be able to see you back again soon for another memorable stay. Warmest Regards, Sven Remo General Manager
Our stay here was excellent. The room was clean and well-kept, and the staff was very kind. I also tried a one-hour Balinese massage, where Sri was very professional – it was the best massage I've had here in Ubud.
Dear Ádám, Thank you for choosing SenS Hotel & Spa – Ubud and thank you for taking the time to share your review on TripAdvisor. We are delighted to know that you enjoyed your stay with us, appreciating both the cleanliness of the room and the friendliness of our team. It is also wonderful to hear that you had such a positive experience at our SenS Spa, and that Ms. Sri provided you with such excellent care. Your recognition and compliments will mean a great deal to her, and we sincerely thank you for sharing this experience with the TripAdvisor community. We truly appreciate your kind words and look forward to welcoming you back again for another relaxing and memorable stay in the near future. Warmest Regards, Sven Remo General Manager
The staff was super friendly and accommodating! The atmosphere was like a spa surrounded by a tiny rainforest! I thoroughly enjoyed my massage and completed the relaxing session with the iconic flower bath! It was warm, bug-free and shaped like a colorful heart! Ask for Ayu…she has gifted hands! I was in heaven! Even though the entire experience was affordable I would've paid more! Thank you to the staff for accommodating our group and making us feel so welcome, safe and happy! If I ever return to Bali… I'll be back! 💞🪷
Dear “Twandas2018”, Thank you for choosing SenS Spa and for sharing such a heartfelt review on TripAdvisor. We are truly delighted to know that you enjoyed the best massage experience in Bali and that our therapist's healing touch left such a memorable impression. Your kind words mean a great deal to us. Your satisfaction is our greatest reward, and we sincerely look forward to welcoming you back to SenS Spa for another relaxing escape whenever your travels bring you to Ubud again. Warmest regards, Sven Remo General Manager
Great place to stay! The spa service was excellent—Tini gave me a wonderful massage. The pool was a bit cold and not very sunny, but overall it was a relaxing and enjoyable experience. Overall, it's a great place to stay if you're looking for comfort and excellent spa services.
Dear “Giorgi R”, Thank you for choosing to stay with us at SenS Hotel & Spa – Ubud and for sharing your wonderful review on TripAdvisor. We are so delighted to hear that you enjoyed your overall stay and had such a wonderful spa experience with Tini. I am sure she will be thrilled to know she made your visit even more memorable. We've also taken note of your feedback regarding the pool, and we truly appreciate your constructive comments as they help us improve. “Giorgi R”, it was a pleasure having you stay with us, and we look forward to welcoming you back for another enjoyable stay, on your next visit to Ubud – Bali. Warmest regards, Sven Remo General Manager
Tini ana mia are the best....I Highly recommended them, they were nice and skilled. They literally have magic hands...
Dear "633yasminat", Thank you very much for visiting SenS Spa and for sharing such a wonderful review on TripAdvisor. We're delighted to hear that you enjoyed your massage experience with our therapists. I am sure they will be so happy to know their skills and warm service made such a memorable impression on you. Your kind recommendation means a lot to us, and we truly look forward to welcoming you back for another relaxing spa experience soon. Warmest Regards, Sven Remo General Manager
The best footzonereflex massage ever! She gave a massage from toes to knee. Right on the right spots. It felt wonderfull
Dear “Arlette1971”, Thank you for visiting SenS Hotel and SenS Spa. We're thrilled to hear that you enjoyed your foot reflexology at SenS Spa and it is great to hear that our therapist was able to provide a treatment that met your expectations and delivered the right level of relief and comfort. Your wonderful feedback will certainly be shared and our therapist will be delighted to know her work has made such a positive impact on your experience. Thank you again for sharing your review on TripAdvisor and we hope to welcome you back again soon for more wonderful treatments. Warmest Regards, Sven Remo General Manager
My wife and I visited Ubud, Bali and stayed at SenS Hotel and Spa for five nights in March and it was exactly the kind of peaceful retreat we were hoping for. From the moment we arrived, the staff made us feel welcome. Everyone we interacted with was warm and helpful without being overbearing. Each morning started with a delicious breakfast. The selection wasn't massive, but everything was fresh and well-prepared. We especially appreciated the little touches, like how the staff remembered our coffee preferences by the second day. It really added a personal feel to our mornings. One evening we decided to skip dining out and ordered room service instead. We had the margherita pizza and it actually surprised us. It arrived quickly, was still hot, and had a crispy, flavorful crust. It ended up being one of our favorite, low-key nights just the two of us relaxing and enjoying dinner in. Our room was clean, quiet, and very comfortable with a spacious bed and excellent air conditioning. The lighting in the bathroom was a bit dim, but that was just a minor detail. Overall, SenS was a great place to unwind after busy days out exploring. If you're traveling as a couple and want somewhere calm, comfortable, and genuinely welcoming, we'd absolutely recommend it.
Dear “Modin2017”, Thank you for choosing SenS Hotel and Spa – Ubud, and thank you for taking the time to share your SenS stay experience on TripAdvisor. We are truly delighted to hear that you and your wife thoroughly enjoyed your five-night stay with us. It brings us great joy to know that our team helped create a welcoming and peaceful retreat during your visit. We sincerely appreciate your kind words about the breakfast and the thoughtful personal touches you experienced throughout your stay, where we believe it's those small details that truly make a difference. Thank you also for your feedback regarding the bathroom lighting. feedbacks from you do help us improve, as we continue working to provide an even more comfortable and relaxing environment for our guests. Once again “Modin2017”, Thank You for staying with us and we hope to have the pleasure of welcoming you back in the near future. Warm regards, Sven Remo General Manager
Tini and Trisna at the spa were awesome at the spa. I had manicure and pedicure done and then foot massage. I had a great experience!!
Dear “618sames”, Thank you for visiting SenS Hotel and SenS Spa – Ubud, and thank you for sharing your experience on TripAdvisor. Thank you for visiting SenS Hotel and SenS Spa – Ubud, and for taking the time to share your experience on TripAdvisor. We are truly delighted to hear that you had a wonderful time at SenS Spa, and that our therapists, Ms. Tini and Ms. Trisna, left such a positive impression. Your kind words will certainly be shared with them, and I'm sure they will be very pleased to know that their attentive care and professionalism helped make your spa visit both relaxing and memorable. Thank you again “618sames” for sharing your review and we look forward to welcoming you back soon. Warm regards, Sven Remo General Manager
The massage from Tini was excellent. Just the right amount of pressure but not too hard. Not like Swedish massages that are feather light. She was also warm and friendly. Ambiance very tranquil and peaceful. 5 out of 5.
Dear “853christineh”, Thank you for visiting our SenS Spa and Thank you so much for your lovely review on TripAdvisor. We're delighted to hear that you had such a relaxing experience with Tini. She'll be thrilled to know that her massage technique and warm hospitality made a lasting impression on you. We are also glad that you enjoyed the tranquil ambiance of our SenS Spa.. It's something we take great pride in creating for every guest. Thank you again for your review and we truly appreciate your 5 out of 5 rating on TripAdvisor. We hope to welcome you back again for another rejuvenating experience soon. Warmest Regards, Sven Remo General Manager
I really feel rested, peaceful after the treatment! It was excellent! Mai is really kind and know really good where to press and give “the zen experience”. I definitely will come back, it's absolutely makes your holiday compleet after an active day. Treat yourself, this place is definitely where you need to be.
Dear “Kdesignnailsn”, Thank you for visiting our SenS Spa and Thank you so much for your heartfelt review on TripAdvisor. We're thrilled to hear that your spa experience with Mia left you feeling rested, peaceful, and truly recharged. I am sure that Mia will be so happy to know that she has helped create that “Zen Experience” for you. It means a lot to us that you found our SenS Spa to be the perfect place to unwind after an active day. We couldn't agree more, everyone deserves to treat themselves, and we're so glad you chose us. Thank you again for your lovely review and we look forward to welcoming you back again soon. Warmest Regards, Sven Remo General Manager
Nice spa, very clean. No need to book very early, you can book it one day ahead. We had amazing couples massages. It was an relaxing atmosphere with very friendly staff, the therapist was attentive, professional and made sure I felt comfortable throughout the session; totally recommend it.
Dear “Oanav590”, Thank you for visiting SenS Spa, and Thank You for taking the time to share your SenS Spa experience on TripAdvisor. We're so pleased to hear that you enjoyed the SenS Couples Massage and our Spa atmosphere to be relaxing, clean, and welcoming. It means a lot to us hearing that our therapist made you feel truly comfortable and cared for throughout your session. Your kind words will definitely be shared with the SenS Spa team, as I am sure that they'll be delighted to hear your feedback. We sincerely appreciate your recommendation and look forward to welcoming you back for another soothing and memorable spa experience the next time you're in Ubud. Warmest Regards, Sven Remo General Manager
I made full body massage and leg massage it was such an amazing experience with the Santi and very good treatment also there is many options for the oil they use you can pick what ever they have all of them are good and have some benefits for the body, after massage she gave me some natural tea which is very healthy for the body 👌🏽
Dear “Bdoa2024”, Thank you for visiting SenS Spa and Thank you so much for sharing your review on TripAdvisor. We're thrilled to hear that you had such an amazing massage experience with Santi. She is truly passionate about providing relaxing and therapeutic treatments, and your recognition will mean so much to her. I am glad to know you enjoyed the variety of oils and the natural herbal tea after your session.. We believe that the small touches do make a big difference in promoting overall well-being. It was a pleasure having you with us, and we hope to welcome you back soon for another rejuvenating experience. Warmest Regards, Sven Remo General Manager
Very good location of the hotels also the best massage I've ever had, extremely useful and restful. Shout out to the therapist Sri for providing a good and faithful massage. Hoping also in my next trip to visit this beautiful hotel & spa………..
Dear “495hamdanb”, Thank you for choosing to stay at SenS Hotel & Spa – Ubud, and Thank You for taking the time to share such a wonderful review on TripAdvisor. I am so glad to know that you liked our Hotel's central location and had such a wonderful experience at our spa. I am especially thrilled to hear that Sri really made such a positive impression on you and I believe your kind words will surely make her day! Thank you once again “495hamdanb” for staying with us and we look forward to welcoming you back again on your next visit to Ubud-Bali. Warmest Regards, Sven Remo General Manager
Staff were wonderful and very helpful. The hotel was Very clean, very comfortable beds, & the Food was excellent. The Shopping Market is within walking distance. The massage is a must do and it was relaxing and very cost efficient. I Enjoyed my stay and I felt safe the entire time in Bali. I am planning on returning again very soon.
Dear “R3688DXsylviam”, Thank you for choosing SenS Hotel and Spa – Ubud, and Thank You for taking the time to share your recent stay experience on TripAdvisor. We're delighted to hear that you had such a wonderful stay. Our team here at SenS do take great pride in providing warm and attentive service, and it's fantastic to know that you felt comfortable and safe throughout your time in Bali. I am also thrilled that you enjoyed the relaxing spa treatment at SenS Spa, as well as the delicious food, cozy beds, and our convenient location; close to all the shopping in Ubud Town. “R3688DXsylviam”, your satisfaction means the world to us, and we look forward to welcoming you back again for another memorable visit. Safe travels until then. Warmest Regards, Sven Remo General Manager
Overall: Very good hotel and friendly staff. Front desk staff Wayan is very helpful. I was put in a room where previous occupants smoked on the balcony and still can smell it. I asked Wayan and he immediately moved me to another room. Staff: Very friendly, Spa was very relaxing. Vouchers are given on arrival for Spa, Laundry and Restaurant. Location: Very good location in Central Ubud. Only few minutes walk. I will recommend this hotel to anyone travelling solo, with friends or family.
Dear ‘Compulsory_GT', Thank you for choosing to stay at SenS Hotel & Spa – Ubud, and Thank You for taking the time to share such a wonderful review on TripAdvisor. We're thrilled to hear that you had a great stay and that you appreciate our Hotel's location, facilities, and especially our friendly and helpful team. Your kind words will definitely be shared with everyone here at SenS. Please accept our apologies for the initial issue with your room. We're pleased that Mr. Wayan from our Front Desk was able to assist you promptly and help make your stay more comfortable. Your satisfaction is always our top priority. We're also glad to know you enjoyed the spa and found value in the vouchers provided. Thank you once again for staying with us and we look forward to welcoming you back again on your next visit to Ubud-Bali. Warmest Regards, Sven Remo General Manager
It was an amazing experience. They really look after you and the cleanliness of the area is excellent. You won't even see fingerprints on the elevator walls. To those of you who work there, congratulations for your dedication! breakfast also really nice and even the staff is soo helpful. Thank you a lot
Dear ‘Diyarum', Thank you for choosing to stay at SenS Hotel & Spa – Ubud, and Thank You for taking the time to share this wonderful review on TripAdvisor. We're absolutely thrilled to hear that you had such an amazing stay at SenS Hotel & Spa – Ubud. It means a lot to know that our team's attention to detail, especially when it comes to cleanliness, made such a positive impression on you. Your compliments about our breakfast and the helpfulness of our hotel associates truly brighten our day. I'll be sure to pass on your appreciation to the entire team here at SenS. Thank you once again ‘Diyarum' for staying with us, and we hope to welcome you back again soon for another memorable visit. Warmest Regards, Sven Remo General Manager
What an incredible experience! I bought my mum here for her 80th birthday and it was such a treat. Massive thank you to Ayu Eka and all the F&B staff for making her feel really special, they sang her happy birthday in the restaurant and bought her cake. We were also lucky enough to be here during Nyepi and we were treated to cultural experiences and all the conveniences that made that day very comfortable. The room was very clean, comfortable beds, great breakfast, nice pool area, and everything you can ask for. We'll definitely return.
Dear ‘Rowenat835', Thank you for choosing to stay at SenS Hotel & Spa – Ubud, and Thank You for taking the time to share this wonderful review! We're absolutely delighted to hear that you and your mum had such a memorable stay with us, and we're truly honoured to have been part of her special 80th birthday celebration. It was truly a real pleasure celebrating with you both and I'm so happy to hear that Ms. Ayu Eka and our entire F&B team were able to make the celebration much more memorable. I am also pleased you hear that you had the chance to experience the magic of Nyepi during your visit. Nyepi (the Balinese Silent Day) is such a unique time in Bali, and we love being able to share this experience with you and our other guests staying at SenS. Also, your kind words about our rooms, breakfast, pool area, and overall comfort truly mean the world to us. Knowing that you felt well taken care of is the greatest reward for all of us here at SenS. Thank you once again for staying with us and we can't wait to welcome you back again soon! Warmest Regards, Sven Remo General Manager
Friendly clean and central to everything moved to this hotel after a bad experience at another in Ubud Staff always smiling and helpful only stayed 2 nights before continuing our journey around Bali Breakfast brilliant Restaurants close by to monkey Forrest also
Dear “SharonhW372XL”, Thank you for choosing to stay at SenS Hotel & Spa – Ubud and Thank you for sharing your stay experience on TripAdvisor. We are so delighted to hear that you found our hotel to be a welcoming oasis in the heart of Ubud. It's wonderful to know that the friendliness of our hotel associates, the hotel's central location, and breakfast quality contributed to a positive stay. We appreciate your kind words and we are glad we could provide a comfortable stay for you. Thank you again for staying with us and we look forward to seeing you back again in the near future. Warmest Regards, Sven Remo General Manager
So nice place! I stay for 2 nights only, but everything is nice. Personal is so kind and friendly. And it is right in the center of the Ubud. I like a massage. Everything was really good. I like a comfortable temperature and oil smell. I have a chance you choose. Thanks for kindness.
Dear “O9452SW_”, Thank you for choosing to stay at SenS Hotel & Spa – Ubud and Thank you for sharing your stay experience on TripAdvisor. We are so delighted to hear that you had a pleasant stay at SenS Hotel and enjoyed the spa services at SenS Spa. It's great to know that you appreciated the relaxing massage, comfortable ambiance, and soothing aromas of our essential oils. Our team at SenS Hotel do takes pride in providing warm and friendly service, and we're glad that you felt welcomed during your visit. We truly appreciate your kind words and we hope to have the opportunity to welcome you back for another relaxing stay experience, when you visit Bali next time. Wishing you safe travels and a wonderful journey ahead! Warmest Regards, Sven Remo General Manager
We stayed two nights here and chose the hotel as it had the most central location in Ubud. As we came directly from the airport, it was a bit late at night but the staff were very welcoming and friendly. They made us feel at ease and we checked in smoothly. The only issue we had was that the room card had to be reset each time and we could access our room. Other than that, the rooms were cosy and neat. There was a bit of dust but were generally clean. Breakfast was really good and the variety of food included traditional Balinese dishes and western dishes. It was really good value. There was a pool but we didn't have time to use it. Would happily stay here again but they do need to have thorough cleaning done ✅ The location is the best part of the hotel as it is a few minutes walk away from the Ubud market and all the buzz ?
Dear “Mohbeen07,” Thank you for choosing to stay at SenS Hotel & Spa and for sharing your stay experience on TripAdvisor. We're delighted to hear that you enjoyed our hotel's central location, the warm welcome from our hotel associates, and the variety of our breakfast buffet offerings. It's wonderful to know that you found value in your stay and appreciated our hotel's close proximity to the vibrant Ubud market and nearby attractions. Thank you also for your feedback and we sincerely apologize for the inconvenience caused by the room card resets and the dust you noticed in your room. Your feedback is invaluable to us, as it helps us continuously improve our service for our guests. Rest assured; we will address these matters with our team promptly. Your kind words about our team's hospitality and your overall stay experience mean so much to us. Thank you once again for staying at SenS Hotel & Spa – Ubud and we look forward to welcoming you back in the near future. Warmest Regards, Sven Remo General Manager
Im already here and wana say its so so good hotel, i traveled so much and try varies hotels and SenS is one of the best. Near everywhere, good behaviour staff, so so good breakfast, nice room everything is good. Its really 4 star hotel Just one thing is,cant use pool bcoz not work now. Near yoga barn,forest monkey,ubud art market, nice coffee store near,i recommended it, believe me
Dear “FrankAmr”, Thank you for choosing to stay with us and for sharing your wonderful experience at SenS Hotel on TripAdvisor. We are thrilled to hear that you enjoyed your stay and appreciate your kind words about our location, associates, breakfast, and rooms. It's fantastic to know you consider our hotel to be one of the best you've experienced. We sincerely apologize for the inconvenience regarding the pool. We had to carry out some necessary maintenance and repairs to ensure everything is in top condition. We are happy to inform you that the pool is now fully operational again, and we truly appreciate your patience and kind understanding during this time. Thank you once again for recommending SenS Hotel & Spa – Ubud, and we look forward to welcoming you back soon for another memorable stay. Warmest Regards, Sven Remo General Manager
Amazing stay! The rooms were spotless and comfortable, the staff incredibly kind, and the location perfect for exploring Ubud. The breakfast was delicious, and the pool area was great for relaxing. Highly recommend and can't wait to return!
Dear “Denisaelenatomaa1999”, Thank you for choosing to stay at SenS Hotel & Spa and for sharing your fantastic review on TripAdvisor. I am so delighted to hear that you've had an amazing stay with us and it's wonderful to know that you enjoyed the spotless rooms, comfortable accommodations, kind associates, and our convenient location in Ubud. We are also thrilled that you also loved our delicious breakfast and relaxing at the pool area. “Denisaelenatomaa1999” thank you again for staying with us and your review means a lot to us. From all of us at SenS Hotel & Spa, we look forward to seeing you back again soon. Warmest Regards, Sven Remo General Manager
I highly recommend Senz Hotel & Spa in Ubud! From the moment I reached out via WhatsApp, the communication was prompt and efficient. They arranged transportation to pick me up from the airport, making our arrival smooth and stress-free. A family member had recommended this hotel, assuring us we wouldn't regret it—and they were right! The entire team was incredibly friendly and polite. A special thank you to the gentleman I spoke with (I'm sorry I didn't catch your name) for safely keeping my sister's gift and arranging a wonderful surprise decoration in her room. It was AMAZING and truly touched her heart! A lovely staff member took my kids' swimwear to send it to the laundry. She was so kind and patient as we sorted everything out, even helping us fill out the laundry form. Every morning, the housekeeping team greeted us with smiles, which added a lovely touch to our stay. I will definitely be sharing my experience with family and friends planning to visit Ubud for their holidays. From the front desk to behind the scenes—KEEP IT UP! Love you guys!!! ~~Aini & Tiffany~~
Dear Aini & Tiffany, Thank you for choosing SenS Hotel & Spa – Ubud for your choice of accommodation and thank you for sharing this heartfelt review on TripAdvisor. It means the world to us to hear that you and your sister have had an excellent stay experience at SenS, from the moment you arrive to the moment you depart. I am so proud to hear that you found our SenS Hotel quality, products and services met all your needs and that our team were able to impress you with their genuine service from the heart and made you feel right at home. We're incredibly grateful for your recommendation and eagerly look forward to welcoming you, your family, and friends back to Ubud again soon. With heartfelt thanks, Sven Remo General Manager
We had an amazing experience at this hotel! The food was fantastic, offering a delicious selection each day. The highlight, though, was the incredible staff. They were not only friendly and accommodating but genuinely went out of their way to make sure we had everything we needed. Their warmth and attentiveness truly made us feel at home. The rooms were clean and well-kept, and the price was very reasonable for the quality of service and comfort provided. We highly recommend this hotel for anyone looking for a welcoming and unforgettable stay!
Dear “833sa_aa”, Thank you for choosing SenS Hotel and Spa – Ubud, and for taking the time to share your stay experience with us. We're delighted to hear that you enjoyed the food selections at our restaurant and that our team's warmth and dedication helped make your stay truly special. I'm proud to have such an exceptional team here at SenS, as they truly go above and beyond to provide heartfelt service to each of our guests. Thank you once again for your kind words and for recommending SenS Hotel and Spa – Ubud to other travellers. On behalf of the entire SenS Hotel team, we wish you a wonderful holiday and look forward to welcoming you back again soon! Warmest Regards, Sven Remo General Manager
Pretty well located hotel, You can walk to the markets, Saraswati temple, the palace etc from the hotel. Most of the hotels in Ubud have to order breakfast in the morning, but Sens hotel had a great selection of buffet dishes, lot of local dishes too. We were on the top floors and did not hear any sounds from the street. We only stayed one night since other days were not available and all rooms were sold out. The hotel arranged for pick up from the airport late at night and late check in was not problem at all. We loved the hotel and will definitely stay here if we visit Ubud again.
Dear “Traveller20175”, Thank you for sharing your stay experience with us! We're thrilled to hear that you had a wonderful stay at SenS Hotel & Spa Ubud. We're so Happy to hear that you enjoyed our breakfast buffet selection and that you found our hotel location to be convenient for exploring Ubud. It is also great to know you had a relaxing stay in our top-floor rooms and that our late-night airport pick-up made your arrival seamless. “Traveller20175”, we truly appreciate your kind words and we would love to welcome you back again on your next visit to Ubud – Bali. Warmest Regards, Sven Remo General Manager
This hotel is worth it for the cooking class! Three of us took the class, where we made appetizers soup, satay, and dessert. The chef and assistants were delightful and the food was delicious! Highly recommend! The hotel location was within walking distance of attractions, shops and restaurants with comfortable rooms.
Dear “U7580QXmarieh”, Thank you so much for taking the time to share your SenS Hotel & Spa stay experience on TripAdvisor. We're thrilled to hear that you've had an Excellent stay. It is also wonderful to hear that you've had a chance to try out our cooking class and we are so thrilled to hear that you truly enjoyed the cooking class experience. Thank you also for the kind compliment given to the Chef and his team. I am sure this was an unforgettable and memorable experience for you. Thank you once again for recommending SenS Hotel & Spa and we hope to welcome you back again for a more unique stay experience. Warmest Regards, Sven Remo General Manager
Small and smart facility within easy access to prime attractions in Ubud town like the Palace, Saraswati temple and Art market. The ladies at the reception were very efficient during the check-in process and the entire service team in the restaurant and others were always very helpful and courteous. The room offered was at the ground floor and they could not offer me a upper level room even after request. Not a major issue as the room offered was very nice and attractive and of a good size for two persons and the toiletries and towels provided were quite satisfying. Enjoyed the Rosella drink and the local snack as a part of the welcome package. The complimentary breakfast had a good spread with a varied choice and even had special arrangements to cater to veterinarian requirements by the poolside. I specially enjoyed the provision of choosing and preparing my own morning juice. In addition to the food spread, I very much enjoyed the local fruits at offer. I definitely recommend this place at Ubud if you are looking for a centrally located comfortable hotel.
Dear “O2AS”, Thank you for taking the time to share your recent experience at SenS Hotel & Spa and thank you for recommending SenS Hotel to fellow travellers! We are thrilled to hear that your stay with us exceeded your expectations and that our location, close to Ubud's prime attractions, was extremely convenient for you. We are glad you appreciated the efficiency of our reception team and the courteous service provided by the SenS Hotel associates throughout your stay. It's great to know that you found your room comfortable and that you enjoyed the Rosella drink and local snack as part of our welcome package. Due to the High Season here in Ubud, we do apologize for not being able to accommodate your request for an upper-level room but we are happy to hear that the ground floor room also met your needs. Your kind words about our breakfast offering, especially the morning juice and local fruits, are truly appreciated. We're pleased that our efforts to cater to vegetarian preferences made your experience more enjoyable. Thank you once again “O2AS”, for recommending SenS Hotel & Spa - Ubud, and we hope to have the pleasure of welcoming you back to Ubud in the near future! Warmest Regards, Sven Remo General Manager
Impressive! The team at this hotel are obviously very well trained and supported. Logistics are spot on - it is great to observe teams working in such well co-ordinated ways. The hotel itself is very comfortable. Gym is small but serviceable. I loved the well set up workstation in my room plus access to power-points in the cafe when I wanted to work there. The internet service is 100% reliable and genuinely high speed. It is by far the best hotel internet service I have found in Ubud and this makes SenS a great choice for business travellers and digital nomads. If you have mobility concerns be aware that premium rooms with baths are not a safe option. The bath is very high and the shower is over the bath. This makes climbing in and out to shower potentially a fall hazard. But not all rooms have baths, so just choose one with shower only. Special mention is deserved by the F&B team and the spa staff. Spot on service every time. They are really professional and a joy to watch in action.
Dear “923eleanor”, Thank you for choosing SenS Hotel and Spa – Ubud and thank you for taking the time to share such a detailed and positive review! We are so very delighted to hear that you found our hotel to be an excellent choice for business travellers, digital nomads, and leisure travellers alike. It's wonderful to know that you appreciated the professionalism and coordination of our team, as well as the comfort and convenience of our facilities. We're especially pleased that you found our internet service to be reliable and fast—making your work experience smooth and efficient. Thank you also for your feedback on the bathroom setup in the premium rooms and appreciate your suggestion for guests with mobility concerns. Your feedback is invaluable, and we'll certainly consider it as we continue to enhance our guest experience. We're also thrilled to hear your compliments about our F&B team and spa staff. They take great pride in delivering top-notch service, and it's rewarding to know that their efforts made your stay even more enjoyable. Thank you again “923eleanor” for recommending SenS Hotel and Spa on TripAdvisor, and we look forward to welcoming you back on your next visit to Ubud – Bali. Warmest Regards, Sven Remo General Manager
Well located hotel in Ubud. Hotel is well maintained. Rooms are clean well equipped. City centre is at walkable distance. Lot many shops and marts to shop for. Authorised money changers are nerby. Indian restaurants are at walkable distance. Quality of food is nice. Front office staff are well mannered and helpful. Restaurant staff are courteous and very cooperative. Options for vegetarian food are limited but one can manage with bread, fruits, juices,cerals, and beverages. They arrange parathas on special request. Swimming pool is well maintained. All the staff have smiling faces all the time. Strongly recommend this hotel for stay.
Dear “Shreejipet”, Thank you for staying with us and thank you for recommending SenS Hotel on TripAdvisor. We are so delighted to hear that you truly enjoyed your stay at SenS Hotel and that you also found our central location very ideal and close to many shops, services and restaurants nearby. We are also very pleased to hear that you found our rooms to be clean and well-equipped, with the variety of amenities for your comfort. I am personally very Happy to hear that you found our front office and restaurant associates made a positive impression on you with their helpfulness and courtesy. Providing heartfelt service is essential to us, and I'm glad you experienced this first hand during your stay. Thank you again “Shreejipet” for staying with us. Your recommendation on TripAdvisor means a lot to us and we hope to welcome you and your family back again on your next visit to Bali. Warmest Regards, Sven Remo General Manager
Rooms are nice and clean. Hotel is good with a lot of services. Close to city center but not so noisy. Food of the restaurant is good. Most important thing to me is the staff: professional but at the same time very kind and friendly. I definitely recommend it.
Dear “J3123SIandreal”, Thank you for staying with us and thank you for sharing your SenS Hotel experience on TripAdvisor. It is wonderful to hear that our location offered you a peaceful retreat while still being close to the city center and that you found our rooms to be clean and comfortable, and that our associate's combination of professionalism and warmth made such a positive impact on your stay. Thank you again for staying with us and we hope to have the pleasure of welcoming you back again soon! Warmest Regards, Sven Remo General Manager
This was a wonderful find in central Ubud. I moved to this hotel after a bad experience at another last minute and the staff were so lovely and accomodating. The are all so friendly and inviting with true Balinese style. The rooms were well appointed and of good size, clean and well equipped with robes, slippers etc. The bed was super comfortable and I had great sleep here. I will definitely return to this lovely gem of a hotel.
Dear “karenpG1486LR”, Thank you so much for sharing your stay experience with us! We're thrilled to hear that you found SenS Hotel to be a wonderful gem in central Ubud. It's fantastic to know that our staff went above and beyond to make your stay memorable after your previous experience. We take great pride in our Balinese hospitality, and we're delighted that you felt welcomed and taken care of during your time with us. We are also very glad to know that you appreciate the comfort and cleanliness of our well-appointed rooms, as well as the cozy amenities like robes and slippers. A good night's sleep is very essential, and we're thrilled that our super comfortable beds contributed to your restful stay. We look forward to welcoming you back to our little slice of paradise in Ubud! If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Safe travels, and we look forward to seeing you back again soon.. Warmest Regards, Sven Remo General Manager
We stayed in 3 locations in Bali and the hospitality experience at SenS wins hands down. A big thanks to the reservation team (Agung Eka, Irma, Ms. Misi and several others) for this big support and guidance prior to the travel! When we arrived at SenS Ubud, the hospitality of the staff continued with the same pleasantness and patience through all the 3 days of stay. Special thanks to Ms. Asthiti and team for taking care of the vegetarian needs during our breakfast time. Ms. Misi at the reception was so helpful in guiding us with local sightseeing options. Overall, all staff seem very well trained and courteous. Thanks to the SenS team for all the warmth and hospitality!! About the hotel: Rooms were quite comfortable and clean. Breakfast was very tasty, especially the noodles, omelettes and waffles. Though compact, the pool looked clean all the time. The location of the hotel is a big plus. It's at walking distance from the Palace, restaurants and shopping areas of Ubud. So we could really unwind and experience the culture in Ubud without a time check. We really had a heavy heart to check out of such a wonderful hotel. Will definitely recommend SenS to anyone looking for an Ubud stay.
Dear “Raajz”, Thank you so much for taking the time to share your wonderful stay experience at SenS Hotel on TripAdvisor. We're absolutely delighted to hear that your stay at SenS has exceeded your expectations! I am so happy to hear that our reservation team, including Agung Eka, Irma and Misi have been able to assist you prior to your travel. We understand the importance of smooth preparations, and we're glad we could provide the support and guidance to ensure a stress-free experience. I am also thrilled to hear that whilst at SenS, Astiti at the restaurant was very attentive and were able to assist in taking care of your vegetarian preferences during breakfast, and that Misi and our reception team were able to assist you in providing the local insights to further enhance your Ubud-Bali experience. I do believe and proud to know that my whole team here at SenS do take pride and joy in providing all our guest with that genuine ‘Service from the Heart', and I am glad to know you felt this during your stay with us. Thank you again “Raajz” for recommending SenS Hotel & Spa – Ubud on TripAdvisor and we would be honoured to welcome you back for another unforgettable stay whenever your travels bring you back to Bali again. Warmest Regards, Sven Remo General Manager
The hotel was great. Centrally located, but also out of the extreme husstle and bustle. Close to shops,markets and restuarants. A great plus was the water refill station which really helped us as we drink litres of water a day, this becomes costly after a few days in Bali. Friendly and helpfull staff and a good breakfast. The bed was very comfortable and aircon working perfectly. The hotel does however need a few upgrades such as towels and pillows. Although this is small things and did not affect our overall stay and opinion of the hotel. Our neighbours was noisy and once i told reception they wanted to immediately move us and assist with making our stay more comfortable. Will definitely recommend this hotel.
Dear “161vickeyd”, Thank you for staying with us and thank you for sharing your SenS Hotel experience on TripAdvisor. We're thrilled to hear that you had a great stay at our hotel. Our hotel location is indeed very central and does offer many great advantages, such as providing easy access to the major attractions of Ubud, while also offering a retreat from the hustle and bustle of Ubud town in the evening. I am also happy to know that you appreciate the small touches offered at the hotel, such as our water refill station, which is indeed a convenience for our guest, as well as helping to reduce the plastic waste in Bali. As for our rooms, we understand the importance of a good night's sleep, so we're delighted that you found our beds comfortable and our air conditioning in perfect working order. Your feedback regarding towels and pillows is valuable to us, and we appreciate your understanding as we continuously strive to improve our amenities. I am also pleased that our reception team responded promptly to address the noise issues from your neighbours and were proactive in taking action; making your stay more comfortable. Thank you again “161vickeyd” for staying with us and we look forward to welcoming you back to SenS Hotel & Spa – Ubud in the near future. Warmest Regards, Sven Remo General Manager
This hotel is in a great location- down the street from the palace, the art museum, and a great shadow puppet theater. Nice international restaurants and warungs located all around. The Spa in the hotel is terrific and they have BBQ nights twice a week and a nice breakfast buffet. The people at this hotel are sweet and caring. We throughly enjoyed our two week stay at SenS hotel.
Dear “RobinsQ7454XO”, Thank you for choosing to stay at SenS Hotel and Spa – Ubud and thank you so much for taking the time to share your stay experience with us! We're thrilled to hear that you enjoyed your stay at SenS Hotel. It brings us joy to hear that you found our hotel's location to be convenient, with easy access to the various attractions and dining options that Ubud has to offer. Furthermore, we are thrilled that you had the opportunity to pamper yourself at our spa and indulge in our BBQ night, as well as relish the morning breakfast buffet. Above all, we are pleased to hear that our team members contributed to making your stay memorable with their attentive and caring service. Thank you once again “RobinsQ7454XO” for choosing to stay at SenS Hotel and Spa – Ubud, and we hope to have the pleasure of welcoming you back for another memorable stay in the future. Warmest Regards, Sven Remo General Manager
Continue to come back as the staff are so attentive and it's so beautiful and peaceful in the heart of Ubud with an easy walk to everything.Breakfast is terrific and the rooms are so well appointed. The pool is never crowded and bar staff couldn't do enough for you. I love this place
Dear “JacquelineK4971YN”, We extend our heartfelt gratitude for taking the time to share your delightful experience with us! It brings us immense joy to learn that you consistently choose SenS Hotel as your preferred accommodation in Ubud. Your words of appreciation regarding the attentive service of our hotel associates, the serene atmosphere, and the convenient central location of our hotel resonate deeply with us. We are truly honoured by your loyalty, and we eagerly anticipate the opportunity to welcome you back, ensuring that your future stays are filled with even more unforgettable moments at your cherished retreat in Bali. Warmest Regards, Sven Remo General Manager
Location 10/10 Staff 10/10 Comfort 10/10 Will definitely choose again! Location was right next to ubud street. Great eateries around. Ubud art market and palace were walkable around 800 Meters. Staff was sweet and considerate. There's a deprecate vegetarian counter for breakfast in the mornings!
Dear “Saibaba22”, Thank you for sharing your stay experience with us! We're thrilled to hear that you had a wonderful stay at SenS Hotel & Spa Ubud. I am happy to hear that our hotel's location near Ubud street was convenient for you, with the various variety of great eateries nearby. It is also fantastic to know that you found attractions like the Ubud Art Market and Ubud Palace; all within walking distance. Here at SenS, our aim is to provide service to ensure our guests' comfort whilst staying with us and we're glad to hear that you appreciated the separate vegetarian counter for breakfast, catering to your dietary preferences. “Saibaba22”, Thank You again for staying with us and sharing your review on TripAdvisor. We look forward to welcoming you back for another enjoyable stay in the future! Warmest Regards, Sven Remo General Manager
I liked this hotel so much until today. Last night came a big group and they were super noisy and loud évem at 2pm… staff just silent. I eas complained at 2am because of the noise, this morning I had to leave the Restaurant because These guest were so much rude and loud I could eat, I told 2 x the staff to control them but nothing has happenned it so much weird, also complained at reception No action….. it was the 3rd but last time there.
Dear “travelmaster_hu”, Thank you for taking the time to share your recent experience at SenS Hotel & Spa. At SenS we pride ourselves on taking care of our guests and delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent visit. We have reviewed the incident and made the necessary adjustments to our policies to ensure this type of incident will not happen again. I truly hope that I can convince you to change your mind so that we would be able to have another chance to being of service to you in the future. Please feel free to reach out to us if you would be willing to give us another chance to turn your experience around. It will be very nice to hear the good news from you and I look forward to personally welcoming you back to SenS Hotel on your next visit to Bali Warmest Regards, Sven Remo General Manager
SenS Hotel was a chance find for us but what a find! Location- Brilliant location! It is located in Ubud city centre close to Ubud Palace. The place is surrounded by shopping options, eat-out places, authorized money changers, grocery marts, launderettes. Whatever you might need is available almost outside the hotel. Room- Room was not very spacious but very thoughtfully set up. It is big enough for 2 people but might be small for a family. We loved the small details which were taken care of in terms of amenities provided in the room. It was clean and tidy. We had a small plumbing concern which was attended to promptly with a completely new fixture. Room service was prompt! Food- Breakfast buffet service was great with food being customized for me on the day when I observe vegetarianism. They asked about my preferences, food allergies before serving food. We also had dinner at the restaurant and enjoyed it a lot! Service- A great stay can never be great without great service and SenS hotel did not fail us in service even a tiny bit. Big thanks to Putu, Avu, Astiti for taking care of us and to the entire team of SenS for helping us with suggestions, tips n tricks to ensure our 3 night stay was most pleasant and memorable. We enjoyed our daily conversations with the team each time we met them.
Dear “Shve_j”, Thank you for choosing SenS Hotel and Spa – Ubud during your recent visit to Ubud-Bali and thank you for sharing this wonderful 5-Star review on TripAdvisor. It was a real pleasure to read your review and we are truly delighted that you have enjoyed your stay with us. I am happy to hear that our team, especially Putu, Ayu and Astiti were able to assist you throughout your stay, which in-turn made your stay at SenS a Memorable one. I am proud to have such a wonderful team here at SenS and I know that my team do try their very best to provide all our guest with a memorable stay experience. Thank you again “Shve_j” for sharing your wonderful review and we look forward to seeing you back again at SenS Hotel in the near future. Warmest Regards, Sven Remo General Manager
From food to room, laundry, overall service was excellent. Rianto from the restaurant always make sure we are taken care of. He is a must keep employee. We have some few requests/changes that are not in the menu and they are very prompt providing exceptional service
Dear “Dream17193509481”, Thank you for choosing to stay at SenS Hotel and Spa – Ubud during your recent visit to Bali. I am delighted to know that you had a fantastic time with us and it was wonderful to read how much the team has exceeded your expectations. It is our passion to care for our guests and it was our pleasure to have hosted you. I will pass on your kind words to the team, especially to Rianto as I am sure it will motivate him to work harder and strive for ‘Service Excellence'. Thank you again “Dream17193509481” for your wonderful review we look forward in welcoming you back at SenS Hotel on your next visit to Bali. Warmest Regards, Sven Remo General Manager
We had a great experience staying in the Sens Hotel & Spa. The hotel is super clean and the hospitality provided by every staff member is second-to-non. The Sens Hotel has created a resort feel like culture that really made our 7 day stay so memorable. Please stop by the restaurant to visit Pasek. This young man is remarkably kind and personable with a splash of excellence. Ubud, Bali is the area to visit for a more traditional Bali.
Dear “JamesCalceta”, Thank you so much for choosing SenS Hotel and Spa – Ubud during your recent holiday in Bali and Thank you for taking the time in sharing your stay experience on TripAdvisor. I am so pleased to read that you have had a wonderful time at our hotel. We take pride in our service and attention to detail and I am thrilled to know that you found our service to be of high standards; which in turn created a fantastic stay experience. I will definitely share your review with my team here, especially to Mr. Pasek, as he will definitely love to know that his name was mentioned highly by you on TripAdvisor. Thank you again “JamesCalceta”, for sharing your wonderful stay review and we look forward to welcome you back to your 'home away from home' again in the near future. Warmest Regards, Sven Remo General Manager
We arrived at the hotel and were greeted by a delicious welcome drink and cake. The room was clean and spacious. The staff was amazing and friendly. Pasek was great at making us feel welcome and great at giving us recommendations during our stay. We dined many days at the hotel restaurant. The food was delicious and the drinks made by Pasek were SO YUMMY. The hotel is in a great location. I totally would stay here again. Having meet Pasek was one of the highlights of our trip.
Dear “Laura M”, Thank you for choosing SenS Hotel and Spa – Ubud during your recent visit to Ubud – Bali and Thank You so much for taking the time to write a 5* review of your stay with us. I was thrilled to learn how much you've enjoyed your stay with us and I am glad that our Services and Facilities has lived up to your expectations. I would also like to thank you for your kind words about the friendliness and personalized service provided by Mr. Pasek making your stay at SenS feel like home. Once again “Laura M”, we truly appreciate your review on TripAdvisor and we all look forward in welcoming you back to SenS Hotel and Spa – Ubud on your next visit to Bali Warmest Regards, Sven Remo General Manager
I regret that I chose to come back to this hotel to give it a second chance I came to ubud every two months and always like to try hotels. In march there were loud noises or music and ceremony from across the road until 2am because they preparing for “nyepi” day . That was without warning to guests. Now I am here again in September and I specifically told them I want quiet room that I was traumatised but wanted to give this hotel a second chance ( i did not leave review on my first) This time they put me on 5th floor, first some machine or generator noise that I could cope Then this morning at around 5am there was ongoing machine noise and by 5.30 it was like you are sleeping inside a very loud non stop washing machine. I finally called the front desk at 7 and someone showed up in my room. His response was oh that's just the sound of AC machine upstairs. So do you want to move room?? This hotel has disturbed my sleep, ignored my requests and as I am writing this I still feel like I am sitting inside a very loud washing machine or under non stop aeroplane noise and already given me headaches and made me nauseous. I now will have to find different hotel, but I rather lose my money than my sanity. As much as the staff at front reception were nice. This is so not worth to risk staying here again. Ruining my break, my day , waste my sleep and waste my time and causing me so much issue. Never again. If you can't cater rooms without massive amount of noise then you should say so. Street noise it acceptable. But loud machine noise is not. I travel all the time , this would be the time where I have to leave review because I really don't want any other traveller experience this. And now almost 8am, wide awake with a headache and very stress because now I have to move and find another hotel to stay Thanks SenS
After travelling around bali on holiday I can't stress enough how amazing this hotel is. Room and common areas very clean and well kept. Location is great shop, cafes, restaurants, markets etc all on the door step. Some of the best restaurants in ubud are close by and rest only a 20 min walk / couple of minute taxi away. Hotel staff were brilliant too. Arranged hiking mount batur through them which was so easy. The security guard also gave us a taxi lift one day after struggling to wave down any taxis! Would definitely recommend this hotel to anyone if you are looking for a all round great hotel.
This centrally located hotel is very comfortable and affords easy access to the main part of Ubud. It's easy to walk down the road for restaurants and easy to walk up the street to the middle of this bustling town. The rooms are really comfortable and clean. We loved our outlook and on a clear day saw the ocean! The staff are just wonderful. Agung Eka looked after us and all the staff were friendly and welcoming whenever we passed by reception or used the restaurant. Breakfast was curious. It really leans toward Asian food tastes, though we were told we could order basic bacon, eggs or sausages etc. it was a big buffet which got pretty chaotic when the hotel became full of guests. The restaurant food was very tasty with some curious combinations Beef rendeng and spaghetti for one! Can highly recommend this very comfortable, central hotel.
Dear “Stee53”, Thank you for choosing to stay at SenS Hotel and Spa – Ubud and Thank You for sharing your lovely review on TripAdvisor. I was very pleased to read your review in particular I am thrilled that you found Agung Eka and the rest of the team at SenS to be friendly and welcoming. I am also thrilled to hear that you managed to see the ocean from your room window. We have been having a lot of clear warm days in Bali lately. “Stee53”, thank you again for staying with us and for sharing your review on TripAdvisor. From all of us at SenS Hotel & Spa, we look forward to welcoming you back again on your next trip to Bali. Warmest Regards, Sven Remo General Manager
Spent 4 nights in Ubud, with my wife and 2 children aged 11 and 14. Property is within walking distance of the main street in Ubud and to the monkey sanctuary also. Property is very clean and did the job for what we needed. Tasty breakfast in the morning also! Didn't use the pool or spa facility as we were out everyday. Would definitely recommend!
Dear “Simonmurray31”, Thank you for choosing to stay at SenS Hotel and Spa – Ubud and Thank You for sharing your lovely review on TripAdvisor. I am delighted to hear that you've enjoyed your 4-night's stay with us and I am glad to know that the hotel location was very perfect for you. SenS Hotel Ubud is indeed very central, where almost everything in Ubud is all within easy walking distance. I am also happy to know that you enjoy the breakfast buffet at Yonne Café in the morning and also appreciating the effort of our housekeeping associates, to ensure the rooms are clean. Thank you again “Simonmurray31” for staying with us and we all look forward to welcoming you and your family back to the SenS Hotel and Spa – Ubud in the near future. Warmest Regards, Sven Remo General Manager
I wanted to express my gratitude to the Sens Ubud Hotel in Bali for a 4-night stay. I was delighted by the experience I had in this establishment. The warm and professional welcome from the staff immediately put me at ease. Their kindness and availability helped to make my stay even more pleasant.
Dear “Brahim O”, Thank you for choosing to stay at SenS Hotel and Spa – Ubud and Thank You for sharing your wonderful review on TripAdvisor. I am absolutely delighted to read that you've enjoyed your 4-Nigts stay at SenS and that your stay was made more enjoyable because of our team here at the hotel. I am glad that the warmth and professional welcome of all our Hotel Associates really made your stay memorable. I will definitely share your review with all the team here, as I know their service from the heart has left a lasting impression on you Thank you again “Brahim O” for staying with us and we all look forward to welcoming you back again in the near future. Warmest Regards, Sven Remo General Manager
This might be the best massage I ever had. Tini, the massage therapist was highly skilled, professional and used deep pressure as I requested. I was unable to do neck rolls before the massage due to extreme tension in shoulders and neck. The relief I felt was dramatic and I was able to do neck rolls almost without pain. There was severe pain in my right hip flexor and through deep pressure and manipulating the leg, the pain was completely gone at the end. I felt very calm and relaxed too. The fatigue from jet lag disappeared also. I highly recommend Tini for a wonderful healing massage.
Dear “875amik”, Thank you for choosing to stay at SenS Hotel and Spa – Ubud and Thank You for sharing your lovely review on TripAdvisor. Thank you for such a pleasant review of our Spa/Massage services. We are so very pleased to know that you really received the best service from our SenS Spa Team, especially from Tini who is so happy that she can assist to sooth your neck and hip pain. Your amazing compliment to Tini has been forwarded to her and the rest of the Spa Team. Your very kind words are undoubtedly a great motivation for all of us to serve our best at all times. Thank you again “875amik” for sharing your review and we are looking forward to your next visit, soon. Warmest Regards, Sven Remo General Manager
This is very well run well located hotel and good value ! We loved our stay and interacting with the staff who are well trained in tourism . The hotel assisted us with a visit to a nearby orphanage to meet the children and contribute some gifts and support . It was a great part of our holiday in Ubud . The children are very cared for and have dance and music skills . The hotel should have a dance for guests matched with dinner . A stay at SenS will not dissapoint
Dear “Stuart D”, Thank you for choosing to stay at SenS Hotel and Spa – Ubud and Thank You for sharing your lovely review on TripAdvisor. I am so thrilled to hear how much you've enjoyed your stay with us and I am also glad to hear that our hotel associates were able to assist you to visit an orphanage in Bali. This is such a noble thing to do, by giving back and helping the community. Thank You! Your suggestion for working with the orphanage is well noted and please know that SenS Hotel also supports a local orphanage in Ubud, where we have donated a set of Angklung (traditional Indonesian Musical instruments) as well as supporting some of the kids through school and even work. Also, just today we had our Christmas Event meeting with our team at SenS and we plan to invite the children from the ‘Taman Permata Hati' orphanage to the hotel over the Christmas period. We hope you will visit us also when the Children visits our hotel. Thank you again “Stuart D” for staying with us and for sharing your review. On behalf of all the team here at SenS Hotel and Spa – Ubud, we look forward to seeing you back again on your next visit to Bali. Warmest Regards, Sven Remo General Manager
A total of 5 days I stayed in Sense it just like the name of the hotel it make sense everything the bed big and comfortable clean I slept each day a good sleep even so I just next to teh swimming pool to be honest there nothing wake me up late night the shower had enough water pressure hot or cold room clean everyday the you get all amenities toothbrush and toothpaste shower-cup, etc coffee and coffee maker I had a lunch a dinner the food so good I didn't book including breakfast thing I didn't know what it like the most important this hotel it ideal location I walk the Monkey forest Milk and Madu and other location I used taxi very cheap prices all they had a lot of promotions they can give you when you arrived and the a welcome drink a tasty cake one my favourite on the room is the light on ground if you want wake in the middle of the night there a light on the ground all the way the bathroom you can't be distracted by a bright light excellent idea definitely you love this hotel if you stayed exploring Ubud definitely will be next time.
Dear "266fireww", Thank you for choosing SenS Hotel and Spa during your recent visit to Ubud – Bali and thank you so much for sharing your wonderful review on TripAdvisor. We are so thrilled to hear that you've enjoyed your stay with us and I am glad to hear that you've had an excellent and relaxing holiday in Ubud. I am also pleased that you found our rooms to be comfortable and the in-room amenities are meeting your needs. I am also pleased to hear that you really liked the hotel location, which is ideal and very central in Ubud. Thank you again "266fireww" for staying with us and on behalf of all the team here at SenS Hotel and Spa – Ubud, we look forward to seeing you again on your next visit to Bali. Warmest Regards, Sven Remo General Manager
Was so delighted to find this place as I was walking along the street. My therapist, Mia, was amazing, she checked if I was happy with the room temperature and if the massage pressure was satisfactory. The treatment room was so relaxing, the massage table was like a fluffy cloud, I felt like I could melt into it. The facilities overall were luxurious and inviting. Highly recommend.
Dear “Kelly B”, Thank you for your recent visit to SenS Hotel and SenS Spa and we really appreciate your time to share your experience at the SenS Spa. We are so pleased to know that you are delighted with the overall spa facilities, in particular our attention to comfort, softness of our massage beds and also the service provided by our therapist Mia. Thank You again “Kelly B” for sharing your review and we hope you will visit us again in the very near future. Warmest Regards, Sven Remo General Manager
The room was great, cleanliness, facilities, tidiness were great. The staff were very helpful, polite and friendly. In fact they are one of the best staff I have ever seen in the hospitality industry. The pool is nice and clean. Food was good. Gym facilities were adequate
Dear “Amir T”, Thank you for choosing SenS Hotel and Spa – Ubud as your choice of accommodation during your recent visit to Ubud – Bali and thank you so much also for taking the opportunity to share your excellent 5-Star review on TripAdvisor. Here at SenS Hotel and Spa we believe that first impressions are lasting impressions, so to read that you've had an ‘Good Experience during your Stay' truly brings joy to all our hearts. I will definitely share your review with the whole SenS Team, as I am sure they will be truly delighted to hear your lovely compliments and praise! Thank you again “Amir T” for staying with us and we look forward to welcoming you back for another great stay with us in the near future. Warmest Regards, Sven Remo General Manager
The staff is what earned a 5 star review for this hotel. They were so friendly, every single person! Special thanks to Putu and Qata (hope I spelled those correctly), as they were so helpful with my gluten allergy. Putu even knew when I was checking out and made sure to say goodbye to me the day before, as that was her day off. Please note that the walls are very thin, so if you are a light sleeper it may be an issue, especially if you have noisy neighbors. I did have a hard time sleeping many nights, due to that.
Dear “Colleen F”, Thank you so much for choosing SenS Hotel and Spa as your choice of accommodation during your recent visit to Ubud - Bali and Thank You for taking the time in writing this Excellent 5-Star Review of your stay with us. I am so delighted to hear that you have had a wonderful time staying with us and that our restaurant team, Putu and Octa were so helpful and that you were very impressed with their attentiveness. Here at SenS Hotel and Spa; we strive to provide excellence in customer service and it's great to know you have experienced this personally. I will definitely share your review with the rest of my team here. Thank you also for sharing the information about the noise from the neighbouring room and I do apologize for the inconvenience. I have shared your review to our team and we will ensure during the evening time, noise level at all floors are kept to a minimal. Thank You again “Colleen F” for staying with us and for reviewing us highly on TripAdvisor. On behalf of all the SenS Hotel Family, we look forward to welcoming you back for another stay with us on your next trip to Bali. Warmest regards, Sven Remo General Manager
Have tried many spa places and this one in the best in town. You have to walk down a long driveway to start with which means that it was so nice and very quiet. The staff were very welcoming. Shame I found it on the last night.
Our family stayed in two Inter-leading superior rooms on the ground floor. These are luxurious and spacious rooms with all the amenities. The hotel is well located at walking distance from the main road and local market. On arrival, we were welcomed with a refreshing cold drink and a lovely slice of cake. My husband misplaced a valuable item and we only noticed it a day later after leaving Ubud. Within seconds of contacting the hotel, the item was located thanks to Ariana's assistance; this was undoubtedly service excellence at it best, much appreciated. If ever we are to visit Ubud again, this would be our place to stay.
Ubud is small town as location of hotel easily to walk to Ubud Palace and Ubud Market. As tourist town, you can find many convenience stores, variety of restaurant, coffee ship, etc. You can enjoy swimming pool in the centre of the hotel, Room is super clean, big enough for 2 persons, …bed is not king size but over-kinged size There are fridge, TV with international channels (but no CNN?) I got very good price in popular hotel booking website. Highly recommend.
Dear “Hatyaiman”, Thank you for choosing SenS Hotel and Spa – Ubud for your choice of accommodation during your recent visit to Ubud and thank you for taking the time in writing this Excellent 5-Star review on TripAdvisor. I am delighted to know that you truly enjoyed your time staying with us here at SenS hotel and Spa, in particular how SenS Hotel is such a value for money, perfect for its location, as well as the facilities at the hotel and amenities in the room. Thank you again for reviewing us so highly on TripAdvisor. We all look forward to having you stay with us again at SenS Hotel and Spa Ubud, on your next visit to Bali. Warmest Regards, Sven Remo General Manager
Pleasant stay at an excellent price. Location is pretty good for shopping at the local stalls, just a short walk away. Rooms are clean and comfortable, it is not resort style, more a conference type of venue, no outdoor garden area, the pool is in a central courtyard. Staff were extremely pleasant and helpful. Unfortunately the breakfast buffet wasn't to my taste, not really tempted by curries and soups and I don't eat eggs, so toast and jam was my best option. However I'm sure most travellers would find it okay. Getting a late checkout due to 10 pm flight was easily arranged which was great. Enjoyable stay.
The hotel is a little more run down than in the pictures. Rooms were decent and comfy still. But the staff were amazing and so helpful. Buffet breakfast had a good variety. The chefs made things fresh for us if it ran out in the buffet. Had a really good stay overall
Dear “Valerie L”, Thank you for choosing SenS Hotel and Spa – Ubud for your choice of accommodation during your recent stay in Ubud – Bali. We are glad to know that overall, you've had a pleasant stay with us and in particular I am so pleased that you found our Hotel Associates to be amazing and helpful. You also mentioned that the outlook of the hotel is getting old, just to update you that we will be conducting major work in 2023 to provide a facelift of our hotel property and building. We hope by the time you visit us again you will be much impressed by the work and upgrades been done. Thank you again “Valerie L” for staying with us and sharing your SenS Hotel experience on TripAdvisor. I am looking forward to welcoming you back for another stay with us again in the very near future. Warmest Regards, Sven Remo General Manager
Everything about this stay was wonderful. Rooms clean and very comfortable. We ate in the restaurant 3 times during our stay and were 10/10 every time. Breakfast is also very good although we did feel some of the food and the coffee (cappuccino) were too cold. Improved by adding hot water.
Dear “Broke1”, Thank you so much for choosing SenS Hotel and Spa during your recent visit to Ubud – Bali and thank you for sharing this wonderful review on TripAdvisor. I am very happy to know that you found the rooms to be clean and comfortable, as well as all the meals you had at our Yonne Café were excellent. Thank You!! Also, to your feedback in regard to the coffee being not hot enough, I do apologize for this and I have shared your feedback with our Restaurant Manager for his follow up. Your feedback is very much appreciated as it is a way for us to continuously improve our service and quality for all our guest. Thank you again “Broke1” for staying with us and for sharing your wonderful review. On behalf of the SenS Hotel Family, we look forward to welcoming you back to SenS Hotel and Spa – Ubud on your next trip to Bali. Warmest Regards, Sven Remo General Manager
Staying at Sens Ubud means witnessing a masterclass in hospitality. Fortunate to visit dozens of countries and countless hotels, we've stayed at every level of accommodation and Sens gets everything right. * Everyone (and I mean everyone) greets you w a title and your name, and remembers what you tell them, "good morning Mr. Joe, how was the volcano?" * The room is very clean, comfortable, and well-appointed * They opened the gym and made breakfast early just for us on requested days * Massage service is excellent (in room or in spa) * TAKE THE COOKING CLASS. If you like to cook or the food in Bali, you'll love this. It's on-site and mine was solo so I had two chefs w 40yrs of combined experience teaching just me. At the end my wife joined me to eat the meal. That meal would've cost more at a restaurant than the price of the class and they give you the full recipes to take as well. Thank you Chef Permana! * Concierge gave us an incredible driver that allowed us to see everything and was a fun, great guy * Breakfast was included and very good, with a wide variety and eggs/specialty coffees included and made to order. Don't miss it * You're in the center of town yet somehow on a quiet street. Pro Tip-walk the opposite direction of the main street for some of the most affordable yet best experiences in Ubud (Ray Spa, WW Pizza, White/Yellow Cafe) * One manager named Yoga was truly outstanding. He made every part of the stay better. So much more to say also. Hope you have a wonderful trip to Bali and if you can stay here, do it. You'll be glad you did.
Dear “Vacationer82264”, Thank you for choosing SenS Hotel and Spa – Ubud for your choice of accommodation during your recent stay in Ubud – Bali and it is so wonderful to know that we were able to be a part in making a memorable Bali holiday for you. Many thanks for your delightfully positive review and I am very pleased to hear that our SenS Service Quality was able to make your stay such a memorable one. I am also very pleased to hear that you really enjoyed the cooking class taught to you by our two senior Chefs and it fills me with great joy to know that Yoga really looked after you both throughout your stay at SenS. “Vacationer82264”, it has been an absolute pleasure to have you stay with us and we hope you will consider SenS as your new home in Bali. Thank you again for recommending SenS Hotel & Spa – Ubud on TripAdvisor and we look forward to seeing you both back again soon. Warmest Regards, Sven Remo General Manager
I have been to Bali before and wasn't planning to stay in Ubud this time. At the last minute, I decided to and booked this. As a solo female traveller I needed something very central so I could go out easily, clean and somewhere with good service. This ticked all the boxes. I couldn't fault it. Rooms were big and spacious. Very clean. This includes the lobby and halls. My room was cleaned well each morning. I had a good sleep each night ready for another active day! Hot water, safe, iron, complimentary tea and coffee as well as two bottles of water everyday, air conditioning, television plus free wifi. Wifi and I won't mark them down for it was slow and not good. You can just about browse. This appears to be a common issue in Bali. Just go to a coffee shop or a 5 star hotel and use their wifi! I didn't include breakfast. Loads of places nearby. From what I could see breakfast looked nice and had the standard items such as cereal, breads and eggs. Staff were super nice, helpful and friendly. Every single staff member would always greet me. They took pride in looking after guests and keeping the hotel clean. There is a spa and swimming pool on the premises but I didn't use it. Very close to the main road in Ubud. There are coffee shops, restaurants and convenience stores on your doorstep. Ubud Palace is less than ten minutes on foot. If you need a taxi, get one from outside. Hotels always charge more. I arrived early and my room was not ready which was fine as it was early morning but the hotel were happy to keep my bag whilst I went out. The checking in and out were super quick. They provide a welcome drink upon arrival. A few small negatives. The hotel is secure and you need to use your key card in the lifts in order to access your room floor. However, you need to press the button of your floor hard. I was often standing in the lift on the same floor despite pressing 2 for second floor, but the lift had not moved! Push hard. Same applies to the toilet. Flush hard as the flush was very strange and slow. Don't flush multiple times together or it will get stuck. When you open the tap for the sink, gently does it or the water splats. They provide complimentary toiletries too. Would stay here again and would recommend.
Dear “Ahat21”, Thank you so much for choosing SenS Hotel and Spa during your recent visit to Ubud – Bali and thank you for sharing this wonderful review on TripAdvisor. It is truly a pleasure to receive such a heart-warming review from you and we are very humbled to learn that you've enjoyed every bit of your time spent at SenS Hotel and Spa – Ubud. I am also delighted to hear that the hotel's Central location was also very-very ideal for you. Thank you again for staying and recommending SenS Hotel & Spa – Ubud on TripAdvisor and we very much look forward to have you stay with us again in the near future. Warmest Regards, Sven Remo General Manager
This was our second time staying at sens hotel and it was just as amazing as the first time. It's a very relaxing hotel with very friendly staff. The spa was very relaxing. I highly recommend staying here if you are visiting Ubud. I'm sure we will be back again soon
Dear ‘Bianca', Thank you for choosing SenS Hotel and Spa – Ubud for your choice of accommodation during your recent stay in Ubud – Bali.. We are indeed delighted to read your wonderful review and I am glad that your second stay with us was just as good as your first. Our team here do strive to ensure that our quality and services exceeds guest expectations and I am glad to know that you felt this whilst staying with us. Thank you again for staying with us and for sharing your SenS Hotel and Spa experience on TripAdvisor. We hope to see you again at SenS Hotel; your new home in Ubud – Bali. Warmest Regards, Sven Remo General Manager
The hotel is nice, location is great, cleanliness is good. The issue was with the lobby staff upon check in that gave one of our party a wrong room despite our request. Also the 1st day breakfast was so so but it was better on day 2 forward.
Dear ‘C13S', Thank you for choosing SenS Hotel and Spa – Ubud for your choice of accommodation during your recent visit to Ubud – Bali and it was a pleasure to have you and your family stay with us. We are so happy to know that your overall stay with us has been good and we do apologize for some of the shortfalls you experienced during your stay, such as the room allocation upon check-in as well as the Breakfast experience. I have discussed the matter with our Restaurant Manager as well as the Front Office Manager to ensure improvements are made on the issues which you have highlighted. We would also like to assure you that this is not the usual standard which our guests receive at SenS Hotel. We truly appreciate your constructive feedback and for pointing out our lapses. Please rest assured that we will continue to work hard to improve our short comings for the betterment of our service and quality. Thank you again ‘C13S' for staying with us and we look forward to the opportunity in welcoming you and your family back to SenS Hotel and spa – Ubud in the near future. Warmest Regards, Sven Remo General Manager
Such a nice hotel. We got the premium room with balcony and we're very happy with us. It's all very clean, comfortable and well-maintained. Breakfast was nice and you can get fresh eggs cooked as well as coffees made. The service has also been excellent.
Dear "Matt C", Thank you for choosing SenS Hotel and Spa – Ubud for your choice of accommodation during your recent stay in Ubud – Bali and Thank you for your wonderful 5-Star review on TripAdvidor It delights me to hear your stay with us was has been an excellent one and that you enjoyed the service, facilities and cleanliness at our hotel property. I have shared your feedback with my team and it has made us all very proud to receive such wonderful review from you. Thank you again "Matt C" and it was a pleasure to have you stay with us and we hope very much to have the chance to welcome you back again in the near future. Warmest Regards, Sven Remo General Manager
Excellent service. Definitely arrive as guests and leave as friends . Yoga and all the dining staff were attentive and friendly and contributed to our very positive stay. They made our anniversary very special with a beautifully presented meal and decoration. The room was light and airy, clean and comfortable. Great location.
Dear “Jennic905”, Thank you for choosing SenS Hotel and Spa – Ubud for your choice of accommodation during your recent stay in Ubud – Bali and Thank you for your wonderful 5-Star review.. I am absolutely delighted that we were able to be given the opportunity to contribute to your Bali Holiday and I am glad that our hotel has met your high expectations, especially providing you with the WoW factor, as this was your Anniversary trip. Truly we feel so honoured that the both of you decided to spend your Anniversary stay with us, here at SenS Hotel and Spa - Ubud. I will ensure your compliments is shared with Yoga and the rest of the SenS team. Thank you again “Jennic905”, for taking the time to share your stay experience on TripAdvisor and we very much look forward to welcoming you back to SenS Hotel and Spa – Ubud in the not too distant future. Warmest Regards, Sven Remo General Manager
SenS hotel and spa, located at center of Ubud, Bali This is a 4 star hotel, outlook of the hotel is common old hotel designed, when entering the room, absolutely surprisingly, modern, luxury, neat and tidy, very clean, sanitary, clean sheet (bed, pillows, quilt ...), nice comfort towel, full of room facilities ... Nice small swimming pool, nice friendly staffs ...
Dearest ‘leonardil292', Thank you for choosing SenS Hotel and Spa – Ubud for your choice of accommodation during your holiday in Ubud – Bali. We are trully grateful that you took the time in sharing your stay experience at SenS Hotel and Spa with other TripAdvisor readers. I am delighted to read that you fully enjoyed the Hotel's modern & luxury room design, and it is also great to hear that you found the SenS Hotel rooms to be neat, tidy and very clean. Cleanliness, sanitary and comfort is the most important aspect these days when choosing a hotel and we try our utmost to ensure our guest are comfortable and feel safe when staying at SenS Hotel. Thank you ‘leonardil292' for staying with us and we all look forward in welcoming you back to SenS Hotel and Spa Ubud again in the near future. Warmest Regards, Sven Remo General Manager
I have not given this hotel excellent for its grandness, this is a hotel that offers that special touch to travellers at a price that people can afford. The staff are so welcoming and helpful and in no time they recognise you and now your name, which adds to making you feel welcome. The rooms are clean and comfortable with extremely efficient air conditioning which is very welcome. The restaurant is clean, welcoming with an affordably priced wide menu. Finally, the hotel is positioned within walking distance of the town but far enough away to offer seclusion. We had hired a driver so we were able to see lots of local areas and sites each day (loads to see close by).
Dear ‘Guj D', Thank you for choosing SenS Hotel and Spa during your recent visit to Ubud – Bali and thank you for taking the time to write this fabulous review on TripAdvisor I am absolutely delighted to hear that you've enjoyed your stay at SenS and your stay was made more enjoyable because of the welcome and helpfulness of our team here at SenS. I am glad that the warmth and helpfulness of hotel team really made your stay memorable. Thank you once again ‘Guj D', for taking the time in sharing your review and we all look forward to seeing you back again for another great stay. Warmest Regards, Sven Remo General Manager
My daughter and I stayed here for 4 nights and this hotel is in a good location, great staff, and comfortable rooms with the best air conditioning! We truly felt so welcome each time we were greeted by any staff and it was the little extras that they did that made our stay so enjoyable.
Dear “BClady”, Thank you for choosing SenS Hotel and Spa during your recent visit to Ubud – Bali and thank you for taking the time in writing this exceptional review on TripAdvisor I am so delighted to read your review on how our product and service delivery truly made your 4-nights stay in Ubud a wonderful experience. I am so glad to know that it was the little extras that our team did that made your stay with us memorable. Thank you once again for staying with us and we look forward to welcoming you and your daughter back again for another enjoyable stay.. Warmest Regards, Sven Remo General Manager
Hotel has nice room, lot of variety for breakfast, hotel staff is very welcoming and humble. pool, dining area and rooms are pretty clean. Would definitely recommend to stay here if in bali. Food court and different restaurants are also nearby.
Dear “Sanuj13”, Thank you for staying at SenS Hotel and Spa – Ubud. We are so thrilled to hear that you have had an enjoyable stay with us. We would also like to express our gratitude to you for taking the time in writing a very nice review of your stay experience. Here at SenS Hotel, we take pride in our service and attention to detail and ensuring your stay was a comfortable one. I have shared your feedback with my team and they are thrilled to hear that you have recommended SenS hotel on TripAdvisor. It was a pleasure to have you stay with us and we hope very much to have the chance to welcome you back again in the near future. Warmest Regards, Sven Remo General Manager
While the hotel is about a 15 minute walk from the market and surrounding shops and restaurants, it is well worth it! The room was immaculate, the breakfast delicious and the staff could not possibly have been more helpful. Truly a wonderful stay...we wish we had come sooner.
Dear “Glenn O”, Thank you for choosing SenS Hotel and Spa during your recent visit to Ubud – Bali and thank you for sharing your wonderful review on TripAdvisor. I do hope the rest of your Bali Holiday was a Memorable experience!! I am so pleased to hear that you really liked the hotel's convenient location which is very near to the Famous Ubud Market as well as assorted shops, boutiques and galleries. I am also glad that you found our hotel to be immaculate, our breakfast to be delicious and our associates to be very helpful; which at the end made your stay experience truly wonderful. Thank you for your kind review and again Thank You for staying with us. From all of us here at SenS Hotel and Spa, we very much look forward to seeing you back again in the near future. Warmest Regards, Sven Remo General Manager
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