Best Western Premier Agung Resort Ubud

Great hotel 15 minute walk up from the Main Street 1klm. Peaceful location, supermarket across road. Wonderful friendly staff, lovely breakfast. Pool view room was big, bathroom good. Balcony great, has drying rack. Pool lovely. Pool bar not usually staffed, had to go to restaurant to order drinks. Rather than go left out hotel follow road to town, we went left, then coming into first bend there was a path up onto a quiet road into town with some lovely restaurants. Easier to walk this road. Me Me's kitchen warung food was cheap and tasty on the left towards bottom of quiet road into town to town.

Everything fine, nice rooms, good food and great support from Gede at the reception for anything we needed during our stay.

I was staying at BW resort with my friend. On my second night, I developed an abscess on my gum. My face was swollen and I couldn't talk properly. The staff at the hotel were so professional and caring. The manager came to the room to check on my welfare. He called around Ubud for an emergency dental appointment, and was successful. The hotel staff drove me to dentist, and collected me. Being proactive with finding a dentist and being prescribed antibiotics, saved me a lot of pain. I can't thank the staff enough. Great hotel and staff. Well worth staying here for your Ubud experience.

Booked a pool view room, firstly recommend this as cheaper rooms are lower ground and get no view or in shade . Check in was easy and we learned we had one free mini bar (2x coke, 1x oj, 3 packets biscuits ). Also free afternoon tea in reception daily from 3-5pm. Clean room, very fresh and renovated. Breakfast buffet is good and lunch and dinner great. On the north side of town up a busy one way road with uneven footpath but only approx 900m to town and easy walk generally . The safer more pleasurable walk is down the no exit road by Agny restaurant which is a lot more calm and where you find an excellent laundromat for 20k per kilo. This street is located when you turn left out of hotel , walk down hill to the first corner where on this corner you will find a footpath and this path /lane will take you to town as well . Gym is excellent either large range if dumb bells and machines . Reception very helpful offering free shuttle van transfers into town and back every two hours . Lastly really appreciate this effort . After checking out we get advised we left $50 aud. Responsive texts and phone calls and options to return and honesty and effort much appreciated .

Lovely set up close to art market with excellent ambience and friendly staff. Rooms were spacious with all amenities. Only problem is limited vegetarian food options.

Great location, quiet and peaceful. Well-kept grounds with a swimming pool. Polite staff. They upgraded our room to a higher category because the hotel has no elevator, and it was difficult to walk up to the third floor. There is a parking lot right opposite the hotel. A couple of small shops are nearby. It takes about 15 minutes to walk to the city center.

Stayed a few nights here, room with a poolside view. Enjoyed our stay, room was comfy with a balcony. They provide a hanging frame to hang wet clothes on the balcony. Mattress and pillows were comfy with a set of firm pillows and a set of soft pillows. The desk in the room has an international socket so no need for travel adapters. WiFi is strong and good. Staff are attentive and aim to please. We were greeted with a refreshing iced cinnamon brown sugar herbal drink upon checkin. Free afternoon tea is provided next to the reception area from 3-5pm. Breakfast is buffet style with choices for vegetarian and non-vegetarian. Good variety of local delights. Fresh herbal energy drinks are available in the fridge for guests. Try to go early to sample their local kueh (next to the pastries). We enjoyed swimming everyday when the pool opens at 7am. It's a double story waterfall and infinity pool style. It is the best feature on site. There are no lifts at the hotel as there are not many floors and the hotel grounds are terraced in the hillside. You can get porter assistance to help with luggage. We tried their on site spa for a massage. It was lovely and we were served with a nice warm ginger tea at the end. Every Friday they have a special buffet dinner with local cultural dances. Overall a very pleasant and quiet stay to get away from the hustle and bustle of town. Would recommend.

Excellent location, walking distance to Ubud Center, many restaurants around. Hotel staff is very friendly and helpful. Good quality and variety of breakfast offered and room was very spacious and comfortable. Will definitely stay here if I go back to Ubud.

The hotel is set in a very peaceful location ,clean and well maintained,the staff are very friendly and helpful,pool area is very beautiful and the view is superb.

This property is situated out of the main streets of Ubud, but very easy to walk within 10 to 12 minutes. The pool area is quite lovely and breakfast offers many alternatives. The first night, we arrived late and hungry and decided to dine at the restaurant. Must to my surprise, one of the offerings was an Indonesian Rjjistafel. This is a dish I have to have each and every time I visit Amsterdam. It was the only place I saw it on a menu and was thrilled to have it. The staff was very accommodating and very friendly. They also offered a shuttle to the middle of town every two hours. I would definitely stay here again.

Nice hotel, spacious room, clean areas. Decent breakfast. Had lunch twice, was average. Decent sized pools. Could benefit from more sun loungers. Friendly staff. Quiet hotel didn't really see any other guests during our stay. Pretty good location, just a short walk to the centre area and also a shop across road from hotel. Got a free meal voucher which was a nice touch. Overall, a good hotel to stay in while exploring Ubud attractions.

A beautiful stay with best western, room and the staff were amazing. They taking care us during our stay. Definitely will stay back again. Room has small fish pond are beautifull.

Really good trip in this hotel where we enjoy our staying. The receptionnist Pujiami was really professional, welcoming and made an excellent job. The hotel is well located and near the downtown. Beautiful place.

We booked a honeymoon stay for our clients at the Best Western Premier Agung Resort Ubud, and the experience exceeded all expectations. From the start, communication was smooth and professional. A special thank you to Adi, who went above and beyond to create the most beautiful honeymoon welcome. The decoration was stunning, thoughtful, and full of detail – truly unforgettable. Our clients were absolutely delighted! Highly recommend this hotel for anyone looking for a warm, personalised experience in Ubud. We'll definitely keep recommending it to future travellers!

It was a lovely stay i wish we could have stayed more days here… staff was lovely and very welcoming. Must stay in Ubud ……….

The service given by Dewa is very excellent. And his service also very fast. Myself & Wife are very much pleased with his best service.

Fast check in Excellent helpful poterage service Excellent room service Comfy bed Excellent selection of tv channels Lovely views from balcony of Room 1211 Extensive and well stocked breakfast buffet Helpful staff Well stocked complimentary refreshments in the lobby area during the daytime

Best western hotel ubudGood quality of the room., and housekeeping staff, I sew cleaning service staf send me towel when i tried to ask housekeepinf staf replace towels and dry my bathroom housekeeping came to my room ina friendly manner and did a good jobb

The check in was easy. The staff is friendly. Front desk is fast with any requests. Yoga in housekeeping was attentive and made sure I was happy with my room. The location is about a 30 minute walk from Ubud palace and the market. It's a great stroll if you've just arrived and want to get acquainted with the busier area. Good place for a short stay.

A good picturesque resort, beautiful ambience and views, helpful and courteous staff, only issue is for vegetarian Indians there is nothing to eat except 2-3 basic dishes ( Fried rice, haka noodle and sandwich) Resort need to gear up for all sorts of guests. Even the non vegetarian is very very local specific. Restaurant need to cater all because out of three major ingredients of a stay at a hotel/resort is bed, food and hospitality, food is very important. Despite this being a good resort i might not stay again.

A 10 day stay that worked wonderfully for us since the Best Westerns location is quite good if you'll like to walk ( be sure to “discover” the parallel road that takes you right into Hanoman street where. Our room was comfortable. Beds and pillows. Cleaned every day. Breakfast was good and everyone quite attentive to our needs. Big smiles from everyone. Special mention to Mr Gede, we had some misunderstanding with our reservation at first. But Mr Gede went above and beyond to make our stay fantastic and overlooked every detail into our perfect stay! Congratulations for hiring personnel that care for us guest!! I will come back.. be sure to try the restaurant in from Soul Kitchen. Also quite close to Yoga Barn.. we walk every day. But there's a hotel shuttle service every 2 hours to the market, very convenient. Great stay

Long time I was planning do go to Bali, but until now I was always travel to some much closer destination. This time me and my wife decide to celebrate my 60th birthday on Bali. And I wasn't regret it. After long 17 hours on airports and flights we arrived to Bali. I must say that was little shock to me, maybe because of long single flight of 12 hours from Istanbul or it was change of climate conditions but I didn't expect that. There is lot of humidity that I was never experience anywhere before. But after two more hours from the airport in Denpasar, we arrived at the Best Western Premier Agung Resort in Ubud. The moment we entered the hotel, we felt some tranquility and relaxation. The staff was very polite and professional and the manager gave us very beautiful room (1231) with pool view and view on the jungle behind the resort. The room was already cooled and prepared for us. The waterfall in the pool, the dense vegetation in the yard, was giving you extra feeling like you are in the jungle. The next day we have breakfast at the main restaurant, which was basically open space in the yard covered with traditional wooden roof structure, which was surrounded with fountains with fishes. You can choose from variety of fruits, freshly prepared eggs in many ways and various pastries and cheeses. Room was very clean and enough spacious for us with a big double bed and bathroom with shower and bathtub. It was climatised, and cleaning was on daily basis. Staff was incredibly friendly and useful. For dinner we had choice to order what ever we want and there was a really good specialities. Everything was delicious. From chicken or crab soup, to various dishes with fried rice or excellent grilled tuna fish The pool was really good refreshing part of the hotel, when you come back from all day around sites on Bali. The hotel was like oasis in the vibrant and dynamic surrounding in Ubud and Bali. If I ever go again to Ubud I will definitely stay again at Best Western

The stay was very pleasant and comfortable, with a great location near the center of Ubud, the room is very clean, the breakfast stars at 06:30 which is earlier than some other hotels and this is a good thing for morning persons. A special thank you to the wonderful staff, especially: • Marlo • Dika • Mia • Janu

Many thanks to the Best Western staff that provided us with a memorable and enjoyable experience. I really appreciated that whatever we could ask of the staff, they were willing to do it. We enjoyed our stay in the hotel and will be back next year! The Best Western Hotel is really the BEST!

Checking in was fast Aungun (Puji) gave Excellent Service Hotel Room very clean 2 large water bottles Comfortable mattress Hot water consistent for shower Swimming pool is large, very clean and easy for lap swimming Location great..very peaceful Shuttle to Ubud market every 2 hours Breakfast is nice...lots of choices Recieved Excellent service from Gede, Bayu, Breakfast..Arya, Gung woh, Trisna, Hondra, Marlo.

My holiday this time was very memorable in Ubud, I stayed at Best Western Ubud a few weeks ago, but today I wanted to review, because lately I've been busy with my business. So as I want to say, thank you to the Best Western team who provided the best service during my holiday in Bali, you were very sincere in serving us, the room was clean, the staff were friendly, the breakfast was delicious and had quite a lot of choices, sometimes Karisna often offered me several food choices outside the buffet menu, and that really helped restore my breakfast mood, Karisna was very kind and friendly to all the guests when I watched from a distance. extraordinary, and I will go back on holiday to Bali and take the time to stay at Best Western Ubud again.

I felt very happy staying at the Best Western, apart from being comfortable and quiet, their breakfast was also very delicious, there were lots of food options at the buffet and I was also allowed to request my and my wife's favorite food, their service was very good, the staff were friendly and very helpful. especially Karisna and her service team were very helpful, the rooms are clean and the internet is very good, their gym is also very complete for exercising, we will never forget my experience while staying at the best western, next time if we have the opportunity we will stay again at this best heart. Thank you for serving us this week, you are great and professional.

Staff was so kind and helpful, Karisna and others thank you for your service. We had a pleasant four days in here. They were also helpful with our requests like checking the room if there were any lizards in the room :) It was close to the city centre and there are shuttle services to the centre

The best hotel in Ubud. Really nice and cozy atmosphere, good cleaning in rooms, nice pool and garden. They also have free transfer to the city centre. Very diverse and delicious breakfast. The stuff is really friendly and eager to help. Special thanks to the reception manager Gede. He's a real professional and a very good person, who helped us with everything. Thanks a lot, we will come back for sure.

Clean and modern rooms. Friendly and helpful staff. Loved the free shuttle bus to the markets and the Balinese dance at the bbq buffet dinner. The pool was clean. Lovely green and lush surroundings and close to many attractions. I would highly recommend this hotel.

Excellent breakfast with wide variety and great choices. Highly recommend. Service was superb. So professional. Breakfast was very tasty. Karisna was excellent in providing a great service at breakfast. Items kept getting replenished.

It was our very first time to visit Indonesia and we were in (Ubud ) Bali .this property is pretty good .they are cooperative and very smiley always .especially female staff always support you at its best .our stay is very peaceful .they should add some Pakistani cusines in there breakfast and menu .Spa staff also need to be upgraded .over all is very clean good hotel .

Everything about the breakfast is excellent, with a wide variety of food choices. The room is perfect and well-suited for families or staying with friends. The cozy atmosphere of Ubud adds to the charm, making this hotel an ideal spot for relaxation.

I first stayed at Best Western Premier Agung, Ubud, back in 2017 and I have returned several times since. The beautiful peaceful location with amazing staff that go above and beyond expectations, are what draws me back! From reception to dining and room attendants, the friendly professional service is to be applauded. On my most recent visit, I was delighted to be welcomed back with a floral arrangement on my bed. It's these touches that make ones stay memorable. Sulastri, for his pre visit communication, Mia, on reception, and Andi attending my room, are to be commended, as are all the many other wonderful staff members of the Best Western Premier Agung hotel, Ubud.

The atmosphere & tranquillity was excellent. The be & the pillows was so comfortable. The staff were amazing, we were given a first class service especially Andy went beyond our expectations. He made sure our glass were to the brim by the pool. We didn't go to the bar but he kept coming to see that we had everything we wanted from food to drinks.

We booked this hotel after we had a terrible experience from a previous hotel. Soon as we arrived at Best Western the reception staff were welcoming and not to forget all the staff overall. Our room was absolutely breathtaking. We arrived at night so we didn't see much of the view. When we woke up we fell even more in love with our room and hotel. Breakfast was the best hotel breakfast I've had in Asia. I can't fault anything.

The hotel is located about 20min from the city centre; while the distance isn't much, entering/exiting the main Ubud city centre can take a long time. The hotel has one restaurant; the breakfast spread is quite elaborate, and includes local and international fare, and the food is quite well prepared. The rooms are well appointed and are quite spacious. The property is clean and quiet.

Everything is just perfect.Even their restaurant have many vegeterian options so no issues.Also the atmosphere around is so calm and peaceful.just a beautiful resort in serene natural fields..swimming pools are also very beautiful facing fields.Marlo and Arya,both are really helpful in restaurants

This place is amazing and perfect for friends and family vacation. The swimming pool is very clean and nice. The room are neat and the housekeeping is very sweet. Marlo is a very sweet and patient staff. The breakfast is very delicious, there are many options to choose from and very healthy dishes to eat.

Just been staying at the hotel for our first time in Ubud. Chosen from the many on offer from website reviews and personal connection with something in my partner. Not the highest rated, but I have no idea why this is. The hotel is superb, the staff cannot do enough for you, and always do so with a smile, Ika and Opang exemplifying this tonight at dinner, the smiles endless and the service superb. The rooms are large, very clean and well presented the grounds immaculately kept and the location,just far enough out of town to be away from too much mayhem. Highly recommend making this your stop for your time in Ubud.

Many thanks to the staff, especially Ary who took care of our room during our stay. The staff is always kind and smiley, caring about our experience about the hotel and activities. We also enjoyed the balinese dance night with the dinner, if you want to see traditional dance, you can enjoy it in this hotel.

Beautiful, modern and clean hotel. Rooms are up to date, pool is awesome and location is a little away from Ubud centre. Really amazing and friendly staff. We were accompanied by Ika on the first day / dinner - delicious food and nice Bali dance performance. Like it!

The location is absolutely to recommend. The service (Ika) was always attentive and nice. The food was also very tasty. Our room ist also large and lovely. The view from the infinity pool is stunning. There is also nice entertainment in the evening.

Very enjoyable time in the hotel. It is located just 15min walk from the.hustle and bustle of Ubud and so is peaceful and quiet. The breakfast at the hotel is excellent with many healthy items in the buffet. The staff are very friendly and polite. Recommended for couples

The hotel was outstanding. Even in our room there is some problem with the AC but the staff immediately to fix it. The service was excellent thank you Beni f.o, Dea f.o and Krisna from restaurants. He treat us like a VIP guest. Thank you so much. And thank you for the room upgrade from deluxe to executive type room. One more, good variety Breakfast ?

Great spot for getting around the area, monkey forest and rice fields are close by. Room is spacious and the hotel staff are amazing The on site restaurant has great food and we were hosted by Ika who is very knowledgeable and friendly. Great place , great service and would recommend

The staff have been excellent. The stay has been relaxing , food great . Mr karisina has been a joy to meet. Very helpful and friendly. The hotel is clean services top class. Would highly recommend it . Hotel setting is calm and peaceful. +++++

The hotel was awesome. The food was delicious and various. Moreover, the staff was really helpful and kind. We definitely recommend to stay here. Ubud city is really close and the WiFi was fast. In addition, the room was modern, clean and spacious. Hope, we will come back in the future!

Beautiful place. Excellent service, delicious and very various food. Very clean. I will come back again. My favorite hotel in Bali. The people are very kind. I have never seen so many smiling faces before. We were served by the very kind and smiley Karisn. Everyone here is extremely warm-hearted and welcoming. The atmosphere here is excellent relaxing.

Everyting was wonderful stay in best western ibud. The staff is ready to help and assist you. Breakfast was greaaaaattttt the location is strategic. Room is so cleaannn the housekeeping doing a greeeeaatt joobb.. for sure i will stay again in another time..

Opang bar is great it's the best in the hotel! He's super nice! I recomend him to the bar for cocktails and the restaurant and hôtel and room service !! always available, the hotel and the restaurant are super pretty and pleasant, we feel good and comfortable there

everything was wonderfull. the staff is helpfull and the food for the breakfast is delicious. From fresh fruits and pastries to savory Indonesian specialties, there was something to satisfy every palate. The breakfast area itself is bright and airy, with plenty of seating options. Overall, I had a wonderful experience at the Best Western Premiere Hotel in Ubud. The combination of comfortable accommodations, beautiful surroundings, and excellent amenities made it the perfect place to relax and recharge.

Its really nice place to stay. All the staff is ready to welcome you. The rooom was suuupppeerrrrrbbb clean. Breakfast is delicious so many option and there os also live cooking for omelette and waffle was reaaaaalllyy good. And cappucino is the best. See youu againn...

We happy stay there, good service and staff friendly, good location, hope next time stay there and bring our family for spending time in ubud , relax. We have one week stay there not enough but we have good experience in bali , good job for all of you guys

Nice location away from the downtown hustle and noise, but not too far away to get there if you want. Easy to get Grab transportation. 24 hour convenience store across the street. A few restaurants nearby convenient and very good. Great staff and quiet from the road. I'd stay here again. Amazing variety of buffet breakfast and very good quality.

Staying at the Best Western in Ubud has got to be one of highlights of my first ever trip to Bali. The hotel is very nice and spacious! The hotel staff is very kind and friendly. I felt super comfortable staying here. The location is great! They offer a shuttle service to Ubud center. Or you can just take a 20 minute walk to Ubud center and take in all the beauty that Ubud has to offer. Also pretty close to the Sacred Monkey Forest. I definitely would book this place if I ever come back to visit again.

My stay at the hotel was a good experience, the whole staff is very helpfull and smiling, the food is good, the location is amazing and there is bus for transportation, and please a special thanks to Ary for helping us! Highly recommended! Thank you!

Buffet and food is very good . Sous Chef Adwita is a very friendly person who has a great customer focus and abundance of food knowledge to serve and exceed the expectations of the guests of Best Western Ubud. The reception and restaurant wait staff are friendly , helpful and always smiling. Thank you Chef Adwita

Breakfast is very good , staff are friendly, have a complite area and beautifull view in pool , good cocktail , moktail , and fresh juice , the all staff very care and polite , and i Iike balinese ritsafel and satay ubud , in pool i coul look little junggle and river . And then i have new friend in hotel

All staff, food, place are greats. Definitely back again. Suasana nyaman, wifi lancar tanpa masalah . Dekat dengan pusat Ubud..................................... ...........................Will see again guys............?.

The staff is very cordial - the ambience is very good - the best part is they have free pick up and drop to un missable ubud art mkt- just relax by the pool , close your eyes experience the sound of water splashes- greenery around - away from crowd but near to mkt

It was okay, the road wasn't safe to walk down to the central especially night time. Shuttle bus was good but unfortunately only limited time from 9.00 - 5.00 pm not flexibly. It's a nice hotel & friendly staff. I preferred to eat elsewhere. The pools were great. They need more umbrellas for protection from the sun.

Nice resort love to stay here..A scent of nature is present all around the resort good for couples,family,freinds & any other group stay. Staffs are also nice,they have shuttle service to the market area. Pool area is also lovely They have cycles too

Best Western Premier Agung was an amazing first hotel on our epic holiday to Bali. It was clean, spacious rooms and well placed, tucked slightly away from the hustle and bustle of the centre of Ubud yet easy distance from all that Ubud has to offer. We got a free upgrade to the executive rooms and liked the added touches like serving yakult in the mornings (for good gut health!) The swimming pool was perfect, and the spa was relaxing, with an amazing jungle view. The spa staff made the whole experience serene with hot stone massages following a long flight! We really enjoyed the food, a nice mixture of Indonesian and western tastes, and the Balinese dinner show was wonderful. The staff were friendly, welcoming, and could not do enough for you- big thanks to Gung, Khrishan, Nova and Shirley for making our stay so wonderful! A truly amazing stay in truly amazing Ubud. Would recommend to all!

Hotel staff very caring, cleanness was fantastic. Excellent location. Some requested services were not provided. TV initially did not work. Only local channels in my 3rd night started to work. No Netflix or Youtube connection services. Clock and alarm clock time did not work. Not replaced, neither fixed. Breakfast was abundant. You will need to request for gluten free options if you are gluten intolerant. Or lactose free options, also need to be requested. Be aware not many Continental options. Mostly Asian/Balinese food. Some French (pancakes were offered). Fruit was good. Coffee and many tea options. Watch out for extra fees when you book show and dinner at the restaurant. Drinks not included and some taxes were charged. Massage was expensive compared to outside services. Hotel is located in a good area. Walking distance to the city and amenities. Beautiful views from the hotel balcony. Two swimming pools. Great and clean.

Street view when we arrived at Best Western Premier Agung was good, very tropical and open. After checking in and finding our way to our rooms, bags being delivered, the room was small but everything we needed. Bathroom was amazing, great bath and separate shower. Bed and pillows a little hard but after enquiry by Andy, regarding this, we had our pillows replaced by lovely soft ones. Andy also cleaned, made bed and replaced towels daily, he was awesome and made our stay alot more enjoyable. Wayan also made our stay very enjoyable, tended to us for anything we needed. Buffet breakfast was amazing, so many choices for every nationality. Dinner was just an ok. Swimming pools amazing and very peaceful and tranquil surrounds. Only downside was walk back to Hotel at night, very narrow, uneven surface. Short distance of 10-15 minutes max walk to main street and very close to Ubud Markets.

This is the best of Best Western property. I have been staying at this hotel more than once but the product and the service are superb. It makes me keep coming back. Once you are inside the property, it makes you feel relax and rejuvenate your feeling.

Very good hotel: nice, large and clean rooms. Excellent pool (large) and tasty breakfast (lots of choices). Very good quiet location, just 10 minutes walk from center. Bicycles are available and for free. Very friendly staff, especially Gede at reception!

Everything about this hotel is amazing! The staff at reception Gede & janu very kind, facilities, spa and location are perfect for anyone staying in Ubud. The hotel also offers a free shuttle to Ubud various times of the day. Everything about this hotel is amazing! The staff at reception Gede & janu very kind, facilities, spa and location are perfect for anyone staying in Ubud. The hotel also offers a free shuttle to Ubud various times of the day.

All is perfect good service Special thanks for Mr. Gede and him staff anggun bayu and adi.. is very kind staff... Room clean & fresh., breakfast is excellant... Very close to the ubud canter just 15 minute walk and on the way lot of shop & restaurant

Ika and Mia are helpful and give so helpful informations to the land, city and a fabulous service about every question! Thank you. A magnificent complex with a great pool and a view directly into the jungle. Delightful and very helpful staff and good food with a huge selection at the breakfast buffet. Well worth it!

This is one of the best places to live in Bali. 1. Location: not very far from Ubud Market, but very serene and pleasant location. 2. Facilities: Gym, infinity pool, free bicycles, great restaurant, tourism service desk, restaurants right near the hotel, 24hrs M-mart, free shuttle to market. 3. Service: one of the best service provided by the staff, special thanks to Suarmita for making our stay most memorable. 4. Food: Break fast has a wide variety and tasty spread. 5. Overall this is a star hotel with excellent service and facilities.

The hotel offers fantastic service. Everything here is over our expectations. The room with the forest view was great, quiet and clean. The buffet breakfast full of various dishes, fresh fruit, sweets etc. All the staff was professional ,helpful,friendly.: Gede, Bayu, Adi, Joan and the sweetest waitress Julia. Thanks a lot. They were always ready to help and assist. Strongly recommended the hotel.

If you're a traveler seeking a beautifully located , relaxing retreat amidst tropical paradise, this jewel of a hotel is the perfect choice. With its exceptional service, comfortable accommodations, and array of amenities, the hotel ensures an unforgettable Balinese experience. You feel right at home from the minute you arrive , where you're greeted with smiles and the most refreshing welcome drink. Check in was a breeze and our room was gorgeous and cool upon arrival. Our room had decent wifi a really good and efficient mini bar fridge which we stocked with drinks from the mini market across the road. It also had a kettle with complimentary coffee and teas. There was a television a clock alarm radio and a really efficient air conditioner . Our room also led out to a balcony facing the gorgeously sparkling pool. The seperate bathroom had a large shower and ample room , with all the usual complimentary shampoos , conditioners, toothbrushes and body lotions. Housekeeping was immaculate and very thorough! The breakfast buffet was excellent and very generous! The two tier pool was gorgeous and refreshing and the shuttle service was so convenient and only took 10mins to get to the heart of Ubud. We absolutely loved our stay . All the staff were amazing!

Great accom. in Ubud, fantastic helpful staff offering lots of info amd Ubud central bus whenever needed, pickups at night hourly. Great buffet breakfast selection, cook on spot eggs. Highly recommend this accom. Special call out to Gede for transport to attractions and recommendations to local Kecak and Fire dance show!

Excellent hotel, friendly staff. The check-in process was smooth and provided necessary information. The poolside view room was great. Thank you for the honeymoon decoration. We appreciate the gesture. The room was clean with thoughtful amenities such as an umbrellas and bamboo holder to dry clothes on the  balcony. Bed was comfortable and thoughtful with soft and hard pillow per person. There was a small pillow as well. Washroom amenities were good. Necessary amenities such as shampoo, conditioner, shower gel, and body lotion were provided and were decent. Toothbrush, shaver was decent too. They even provided sewing kit, which was thoughtful. The pool was great. There is an area for the baby/toddler to play in. Breakfast was fantastic with vegetarian choices, live station (omelette, pan cake, waffles), sausages, and variety of breads. We love the choice of providing yoghurt, herbal drinks, and packets of milk. The hotel was thoughtful to cater for children as well. The gym was decent and open until 10pm. Treadmill, cycling, and lifting weights. Small mineral bottles and towels were provided. Complimentary afternoon tea from 2-5pm. 3 variety of small bites and changed daily. Detox water and nuts were self service at lobby. Special mention to housekeeping iluh suryantini and Front Office Janu with integrity. I left my debit card and cash (SGD 200 & USD 200) inside the Safety box. Janu WhatsApp called and informed about it. I'm touched that both staff were honest, which made me want to provide review in trip.com, Google review, and TripAdvisor. As I was already travelling to Uluwatu, Janu was able to send missing items to my hotel in Uluwatu. I'm grateful for the gesture as my plans would be spoilt if I had to return to ubud to collect. With such exceptional service, I feel safe staying in Best Western Premier again. The integrity of iluh suryantini has won our hearts. Thank you for being honest. We are glad to stay here.

We had a fantastic meal tonight at the restaurant after just arriving from the UK. Ika and her colleagues were very friendly and helpful. We had a variety of dishes, including egg fried noodle, chicken satay, snapper and burger ….and it all tasted great!

I stayed at Best western Ubud recently and it was amazing! The staff was friendly, the room was clean and comfy, and the location was perfect for exploring the city. I especially loved the delicious breakfast they offered. I highly recommend Best western for a great stay!"

Best place to stay, stay for 2 nights its beautiful thinks. Free wifi, nice and polite staff, good food, comfortable stay. We will back again , for sure. Thank you best western ubud. See you next time

Great hotel in the middle of the ricefields, yet only a 10 minute walk from the busy center of Ubud. Nice rooms, very friendly staff, good swimmingpool(s), great breakfast, to be highly recommended. Certainly will come back to this nice hotel

Best Hotel Great Staff … We have visited this property many many times and we absolutely love it. The staff is amazing led by Ms Alit, and surrounded by wonderful employees - Chef Bagus is awesome, as are Nanda, Nova and everyone else at the front desk. The property itself is wonderful - well maintained and clean. We wouldn't think of staying elsewhere when in Ubud. Highly recommend!!

This hotel was the best on my whole trip at a very reasonable price. Very friendly and nice staff in each department with very good behavior. Good breakfast with different cereals and fruits, especially for guests, who are not used to eat noodles, rice, meat etc. in the morning. Excursions can also be booked through the reception. The duty manager Mr. Benny was very friendly to me and also to his staff. The entire staff looked satisfied and happy. If I'm ever back in Ubud, I will definitely retour to this hotel. Every two hours there is a shuttle bus to the center, walking distance 10 to 15 minutes. Over all, the price-performance ratio is absolutely correct.

Western Premier Agung Resort Ubud is an eye catching and a marvelous place to stay. Make sure to include this place in your list of experiences to have on your next journey to Bali, Indonesia surrounded by humble people and eager to help especially Mr. GEDE at the reception. This place is worth coming back to stay. Best regards, Thomas & Shibu

This hotel is absolutely perfect for a Bali stay! Check in was perfect and they take all cases to the room and show you in. It's clean, comfortable and rooms are always replenished with water, soap,clean towels and tea coffee etc, the cleaners are fabulous and everything is lovely after they have been in. They even provide dressing gowns, slippers and umbrellas. The air con is great about can get a bit cold!The balcony is big with a lovely stand to hang wet clothes on, 2 seats and a table!The seats are a little hard so we put cushions on them! The staff go above and beyond in every way!!!We had room service and the young lady wanted to come in and pour the drinks & not leave them at the door!!!Washing was collected and delivered very promptly. The restaurant is lovely,big and clean. Breakfast is lovely and lots to choose from, a lovely egg and pancake/waffle station.Plates are cleared as soon as youve eaten, the staff always greet you on arrival and always say enjoy your breakfast, soooo polite. We ate lunch and evening meals there too and fresh food and cooked perfectly. Special mention to the 3 lovely ladies Ika,Nova & Yuli who looked after us also gentleman Karisma. The free shuttle bus was perfect to pop you into town and runs every 2 hours, Gede was lovely and drove us down and back. The swimming pool is big and warm, it's an infinity pool and it runs over the side into another large pool.Lots of nice comfortable sun beds & provided pool towels & a poolside bar. They have a gym and spa also. There are a couple of places to eat near the hotel and little supermarket. We loved the hotel so much we spent most of our time here apart from when out on trips. The hotel organised our airport transfer and even gave us a takeaway breakfast box because we left super early. We will definitely book this hotel again when we come to Ubud we couldn't fault a thing.

Thanks for all hospitality, the room was amazing, breakfast are great, the staff are polite and informative, first stay in ubud feel home. For sure will come back with familly and recommend to friend. And near by ubud centre by foot just 15 minutes walk

Everything was wonderful and great stay. The breakfast was so great and tasty.... The staff was helpfull and friendly .. istirahat really comfortable to stay and the room is clean the swimming pool also great and big enought to stay at pool area durung the day.

I have stay for 2 nights on Nyepi. The location of the hotel is great, near the Ubud city center. The rooms were clean, very comfortable, and the staff was amazing. They always greeting and smiling to us. The breakfasts were amazing. I'll recommend this hotel to all my colleagues and definitely be back soon!!

I recently stayed at the Best Western and I had such a wonderful experience. The staff were very helpful especially my driver Gede went above and beyond to make my trip extra comfortable. Definately recommend staying her again and again. Couples or singles there are so many cool places close to the hotel.

We had a fantastic time in this hotel, everything was great. The staff was very nice, the food was fantastic and I can only say the best about the hotel and the staff. Special thanks to Gede at the reception, who welcomed us as an acquaintance. We will be back again soon.

We throughly enjoyed our stay at BW in Ubud. Clean and a great location. Want to give a special shout out to Gede at the reception desk! He was so kind and welcoming and always available with a smile to answer any questions we had! People like Gede are the reason we will return to Bali and will stay at the Best Western again!

Very nice hotel with very helpful staff. Especially Mr Gede from the reception. He organizes day trips for you and your family and also takes you to and from the center of Ubud. You can ask him for this at any time. Thank you Gede for making our stay at best western enjoyable ♡

A wonderfull stay, the room are okay, cleanlliness is amaze me, the staff, food and the restaurant are amazing. Nice place quiet and positif vibe. Allllllllllllll the bestttttttttt. Will definately back here again. Thank beserta western agung ubud

Good honest basic 4 star hotel. Shuttle bus was good as it would be a dangerous and hot walk into town. Food was basic but cheap and fresh. The restaurant was good.Wonderful friendly staff. Nice facilities and clean room and surrounds. We would recommend staying here.

BW Agung is situated at the heart of Ubud yet the area is peaceful and quiet. Premiere service - we had the free buffet breakfast, afternoon tea, and free shuttle service from and to the city center. We also had a nice room decor and free fresh fruits!

a good hotel for a honeymoon, we had a nice room with a comfortable bed and was spacious enough for a couple, the hotel atmosphere was very comfortable for enjoying drinks at the swimming pool, the food was very tasty and varied, and don't forget about the friendly staff. we love this hotel, we will for sure come back for our next holiday.❤️

Great experience and great hospitality with friendly staff especially GEDE from the reception team … I would like to thank him very much for the wonderful service and for his hospitality also the food was tasty and delicious and the room was lovely and clean

The room is amaze, me with my partner enjoy the stay, quiet and calm. The staff are profesionall ghey could give us lot information about ubud. Food were greats. They provide shuttle also to ubud market. But by foot also is not too far. So far this the best place stay in ubud. Thank hou

Stayed for just one day, wish we could have stayed for more. Wonderful staff and a really lovely environment. A very relaxed vibe, with in-house transport options into town. Very tranquil and the restaurant staff are just beautiful. Nice buffet breakfast with lots of options. Highly recommend.

Staff, service and amenities all excellent . Very quiet and relaxing but close enough to Ubud centre. Room was lovely, clean and spacious. Breakfast was good with plenty of options. Staff were lovely and attentive. Great place to stay

Rooms good size and quality. Lovely swimming pools and sun loungers. All staff very pleasant and helpful. Breakfast good quality and choice. Hotel provides free shuttle bus 9am-9pm to local market area.

We had the most amazing time at Best Western Ubud. The staff is very courteous and warm. Since it was my sister's 27th birthday they even sent a small surprise pastry and candles. On the last day my sister was a bit unwell and they went out of their way to help us. I am definitely staying here again on any future visits.

Good hotel with excellent location located near the city center, clean & comfortable rooms . Good service and excellent ambiance . friendly welcoming . Kadek at the reception made our trip interesting with her advices & tips about the city. Arya and Nofai in the restaurant with their welcoming smile need special mention . Would definitely recommend this hotel to everyone.

Always a pleasant trip to Best Western Ubud. Looking forward to Best Western for my next stay. Ubud is my favorite travel destination - and thank you to the hotel staff again for making my stay pleasant.

Pleasantly Surprised!! Wonderful property, near the city centre get gives you the desired space and calm. well maintained and spacious rooms. Staff is the highlight, mentioning Kadek for her assistance throughout, they have a 2 hourly shuttle to the centre which is otherwise walkable as well. Good Place, Must Try!!

Stayed at the Best Western Ubud for 8 days with a friend. The staff made the experience more enjoyable from check in, to restaurant service and to check out. Walkable 10-15 mins to Ubud palace, with the walk back to the hotel on a slight up hill but the hotel will provide a shuttle to the city centre every couple of hours. There seemed to be a few other guests staying at the hotel but with most people always out and about exploring more often than not we had the pool to ourselves. Hotel staff will assist with bringing bags to your room as (depending on where your room is) there can be a few stairs. The absolute highlight of our stay was the breakfast buffet! Not only did the staff on shift remember us and our room number each day but the food was incredible. There was a cereal station, coffee/tea/juice & Bali coffee, pancake/waffle station, made to order eggs, rotation of hot food, rotation of pastries, cold salad and fruit and also a vegetarian station. As a vegetarian I was never short of choice and with the food focus being Balinese/Asian it was wonderful feeling like I was starting the day well fed, trying new and different style cuisine and not eating a ‘typical Western breakfast'. Our room felt spacious even with two beds, clean, comfortable and air con worked well. The gym had dumb bells, cardio equipment, multi use machines and plenty of space. All spa massages etc and food ordered through the hotel can be charged back to the room to pay upon check out. Overall, really enjoyed our stay here and would consider staying here again if I was to return to Ubud.

It's a decent property, walkable from Ubud palace. Cafés , laundromat, warungs nearby too. Rooms are spacious. I had to change mine because the AC would not work and wash basin leaked. The front desk staff was very prompt in responding. The buffet breakfast was the same for all 4 days . The staff was friendly and helpful. Area was quiet and peaceful.

Good well serviced clean rooms . Nice bathroom and verandah overlooking pool area . Great massage at Spa and very reasonably priced , Ok location although a little out of central Ubud . Just felt pool area and restaurant a little run down and neglected . Pool bar not open till after midday and closed if not many clients . Breakfast very hit and miss , some mornings ok others hardly any food available at 0900hrs and couldn't find a staff member to cook eggs at the station . Staff not as friendly as other resorts in Bali , was very well priced for stay so I guess cannot complain too much .

Amazing hotel with prompt and efficient service. Benny, Mai and Lastri in front office (Sorry, unable to remember the names of other staff members in HK and F & B). Buffet BF was very good, Housekeeping standards were high. The toilets in all three rooms were pretty clean, The pool was clean and well maintained. We will be back there soon. Conveniently located within close proximity to other tourist activities and the market.

As we all know, Covid pandemic has been more than 2 years, Many hotels has not been well maintained but for sure not this hotel. The hotel is still fresh and well maintained. Bravo to the staff. This hotel staff provide an excellent service and the hotel is surround with nature and far from noise. If you miss the sound nature such as cricket, frog, water fall, then this is the right place for you.

Located about 1km from town centre,an classic hotel new renovation of some rooms,we stayed in deluxe room,quite big space with terrace. There is a small forest behind the hotel that's why it's quite.it has a pool for adult and childen, good breakfast, kind and helpful staff.There's also a gym with old equipment.This is a hotel for family It's not a modern one if like it one.

We stayed at Best Western for 2 weeks and the staff had been some of the kindest and most welcoming staff we have met. A special thanks to Aden, Tari, Adey and the rest of the staff at the restaurant for making us feel welcome everyday. We are vegan and they made special breakfast for us every morning if there were no vegan options at the buffet. Also the cleaning crew were so kind.

Overall enjoyable and comfortable stay at best western premier Agung resort. Hotel was neat and clean. Staff were super friendly and we were always greeted by them. Would definitely recommend to others.

love this hotel, def going to live here again when we are visiting Ubud. 10min walk to the city, they also have shuttle service from 09-21 to the city. the service and breakfast was amazing, and ofcours the service. The room was nice and clean :)

I stayed here from 17-20 October 2022 with my family. Stay in 2 Deluxe rooms . I like it here because it's comfortable to stay. have a good location and beautiful nature. If you visit Bali I recommend you to stay here.

Stayed in this hotel for two nights and really enjoyed it. The staff are excellent - very friendly and polite. Excellent service. Went for dinner on the first night to their restaurant Lotus. Delicious food. Thanks to Aden who served me. He was very knowledgeable about the local area and I learned a lot from him. Hotel rooms were lovely.

The best place for your family :) This place very clean, all staff very friendly and helpfull. My family and I really enjoy to spend time here :) the room very clean and comfortable :) great service with best price :) veri good

Need elevator, the room, staff were gorgeous , my room was at lower floor, but get a beautiful jungle view. Nice for solois worker with laptop. Staff were helpful they informed everything about ubud, which is a nice journey

I loved my stay - especially the helpful staff. Gede on reception was particularly so helpful with anything I needed - also helping organise some fun activities and a room change. It's a great location also - so easy to Ubud town centre. Views are beautiful from the room. Loved my stay!

Very beautiful place in the deep Ubud forest. Rooms very comfortable and receptionist highly professional and kind, always available to support our needs, a special thanks to Gede and Benii for their infinite availability. Breakfast was really satisfiying due to its variety of choose. It's not 5 stars just because we had to fight with many ants and insects in the room, but we know that could be hard to keep them away in the middle of a forest. Hoping this aspect will be enhanced for future guests and it will be a perfect place to stay in Bali and visit its wonderful places.

They have really kind staff, I have knee problem and they upgraded me to executive room where i don't have to climb stairs Shuttle was good, but can walk out easily too. Might be too dark to walk alone at night Bed is hard. Bathroom really nice Mosquitoes

I stayed at the Best Western in Ubud for a week at the start of my trip and what a perfect way to begin. Every single staff member here is extraordinary kind and friendly. They all smile when you walk by, learn your name, and we're a pleasure to see everyday. I had a few booking issues to which the staff patiently and kindly assisted me with. Property wise the hotel is beautiful and very clean. The rooms are cleaned daily and little special touches are sometimes left (see photo below). It is located a 10 minute walk outside of town which makes it very easy to feel far away but also very safe and quick to make daily walks into town. The breakfast buffet is wonderful and was the highlight to every morning spent there. It had almost everything you could imagine and changed up every day. I really can't stay enough about how wonderful this hotel is and I absolutely recommend it to everyone reading this! Thank you guys again for making me feel so comfortable for my first week in Bali!

My partner and I stayed there for our honeymoon. The hotel is very clean, beautiful and has an amazing view. The staff was really friendly and the location of the hotel is perfect. I would greatly recommend booking this hotel and I will definitely come back again.

Being the first time in bali we stayed in 3 different hotels.best Western in ubud was far the best hotel we stayed in,everything was just great. All the staff of the hotel were super friendly They all made us feel very welcomed with a genuine smile.especialy gede at the reception Thank you Mr gede for giving us so much information of what to see and do while in ubud Thanks for your help and kindness.the reasons why we went back to best Western twice while in bali for 12 days are many to list And some of them are listed above. Thank you for making our stay in ubud a memoral one. Regards George and daniella

Without a doubt the best place to stay in Ubud! Friendly staff who go above and beyond, beautiful location, great breakfast, rooms were fantastic & excellent location. Benny & reception team were amazing too :)

My sisters and I stayed here for 5 days as we had to leave our other hotel. It was a lovely stay. The rooms are very comfortable and well equipped. Lots of nice touches and a really comfortable bed. The cleaners do a remarkable job and they are very generous with refilling toiletries and water. The breakfast was great with so much to choose from. The pool was lovely and the staff were very helpful and friendly. It's in a nice quiet street but still close to central Ubud. Highly recommend.

I can highly recommend staying in Best Western, if you are in Bali Ubud. Couple of reasons for that are the really friendly hotel management, the big breakfast and the peaceful vibe of the hotel. Definitely coming back again.

We stayed 10 nights in a Deluxe Executive room and enjoyed our stay very much. The room was spacious and very clean and the shower excellent. Breakfast offered plenty of options and Yuni looked after us very well every morning. Gede, in reception, was also very helpful and friendly and went out of his way to make sure everything was to our satisfaction. Our thanks to all the staff.

Good services,i enjoyed a lot of things here , the room was clean and also i like the breakfast spesifically the pancakes and the outdoor view was fantastic i like it a lot .the room is very soundproof too

Beny & the entire team were sensational, nothing was an issue, polite. Only 10min walk from central Ubud shopping, restaurant & bars and Beny will pick up after dinner with shuttle service. A must stay at hotel when in Ubud

I stayed here for 2 nights. The location is near from Ubud Palace. The hotel's surroundings is very nice and you can see green environment around you. The pool is also nice but I don't have time to swim due to short stayed here. The breakfast not so many varies but it is okay for me. The room also comfortable and clean. So with the bathroom. I enjoy when use the bathtub. Very nice. Next I will stay here again.

I had a very nice stay at this hotel for 2 nights. My room was very clean, nice breakfast included. All the staff were friendly especially Gede at the reception desk. Overall positive experience and would recommend staying here .

Very very very recommend (one of the most best hotel) if you confuse to choose, this hotel will make you very comfortable, guide name is bli gede, he's very kind and friendly, if go to bali this place was wonderfull

this hotel is a quiet and quiet place when it is night and in the morning the air is cool and the hot sun makes the atmosphere warmer. There are many choices of food with western flavors because the majority of guests in Ubud are European and on Eid holidays there are also many local guests.

The location was ideal because it was close to the city center. The rooms were clean, AC was always cold, and bathrooms were always maintained clean. The staff was very friendly and helpful beyond doubt. I would definitely come back to Best Western Ubud to enjoy the peaceful and calm environment in Ubud again. Big shout out to the staff of BW Ubud for making my stay memorable.

i stayed on the Best Western Ugung and it really fulfil the zen experience that I was looking for in Ubud. The place has a natural vibe to it due to its luscious forestry and the room is really cozy. The staff team has great hospitality and did everything to make us feel comfortable. The swimming pool was also great and they have a spa which was very relaxing

I stayed at the Best Western Ugung while travelling with a group and we had a wonderful stay! The hotel is situated about a 10 minute walk to the centre of the city. And it was an oasis. The property is large and has a beautiful two-level pool, restaurant and many different , separate seating areas. The room was spacious and came with a dressing area and beautiful modern bathroom. The shower had a lot of pressure and always plenty of hot water. Alit and her team did everything in her power to take care of us. They went over and above, each day! This is definitely a great choice if you are travelling to Ubud.

Lovely Hotel , Nice Welcome drink. Cozy room and clean , Excellent Staff , Quite Area , beautiful Jungle View and also Free Bicycle Thank you to Bu Alit as General Manager for your hospitality. We will come back soon .

Best location, in well known street in Ubud, Bali. We can go to every where we can in Ubud, because of the location. Clean and good hospitality hotel. It seem hotel were in good hands. The swimingpool is also awesome!

Good hotel for group and couples, great warm welcoming from Bu Alit (general manager), good resort maintenance and very clean public area, poolwas good with very clear water, meeting room so clean and maintaint,, will be back for stay with family

Good View, really neat room, all facility were good handling, swimming pool and and others. Air conditioner were nice and chill. Phone doesn't works! Room too far and too many ladders, its difficult if have so many bags. Hot water sometimes turn off by receptions, have to request to turn on. Breakfast were okay.

We are very happy staying at the best western ubud hotel. The facilities is complete, there are fitness center, biycle and other facilities for the guest. The atmosphere is very comfortable, the breakfast menu is also varied and delicious. The pool is also nice and clean. Hotel staff especially Mr. Gede as receiptionist is very kind and helpfull for us. thank you

Totally enjoyed my stay at Best Western. Highly recommend the hotel, the staffs are pleasant ang very helpful. Drop and pick up facilities. Spa was excellent, the only little disadvantage was the choice of food at the restaurant which was limited.

we have stayed in best western premier agung resort last week with 2 kids. they'd enjoyed the pool and the breakfast as well. The room is spacious and the bed was comfortable to sleep. will be back with our friends for sure.

The way Ms Shanty handle our reservation was so proactive and attentive. Inquiries were responded promptly and seamlessly. I like the welcome drink, so natural and unique. The room, wow, so clean. Besides, Balinese touch is everywhere. The Yoga was so amazing, brilliantly tailored for our team ages and yoga experience. Trekking was amazing, so natural.The pool was clean, but the shower doesn't work. The dinner, games, karaoke and bonfire were so beautifully arranged. Ms Shanty and team were so entertaining, so that our staff was very delightful. On top of that, Covid-19 protocol was followed. So safe to stay at Best Western Ubud.

This review is based on customer service received and not actual stay at the hotel. I should have been staying here this month but due to coronavirus this is no longer possible. I had booked a non refundable stay through Expedia so contacted the hotel through their facebook page to see if they would cancel my booking so that I wouldn't lose the money I had paid out. They responded to my message in a nice and polite manner and emailed Expedia to cancel my booking meaning I am now going to get a full refund and not be out of pocket. Thank you for dealing with my request in such a polite and fair way it is really appreciated.

I'm staying with my partners here for 3 days only and heading to kuta, nice place, warm staff greeting. They always greet you every met, room is nice, we got room with pool view. Hopely we could be back soon.

Not so far from ubud centre, can reach by walk about 10 minutes, but they provide alsofree shuttle bus, the building look bit old, but comfy. Definitely be back. The staff very helpful, and details in any information. Thank you

I am stayedin canggu for several time, and trying stay in ubud with friends for first time, i picked up best western for my stayed was amazing. Enjoyable stay and friendly staff, absolutely come for next trip with friends. Thank you.

Nice to be stayed here, nice staff, good food, all green, this is my third time in bali, specially second time in ubud. Location is good, not so far from ubud centre. Definitely come back with families....

Nice resort, not so far from ubud centre, the staff was amazing. If you wanna try Asian fusion try at hujan local restaurant, nice stay in ubud........ Would be back with family and stay here again....... See you

Stay with my friend, here in bali been for couples of month nice resort, not so far from city. Good breakfast. Helpfull staff....., definitely come back in the future with my friend, keep the good work

Stayed with my family,for 4 nights, it's beautiful stay that I ever get in my life. nice resort, wonderfull staff. To ubud centre is not too far. Relaxing place, some tips : if you able ride a scooter, thats would be absolutely amazing. Ensure you have the international license.overall is great

I'm stayed with my partner, tooks for 3 days, nice resort, price competitive, the important thinks is near by Ubud centre. They provided free shuttle, but better walk. Unfortunately no lift provided. But overall is excellent, the staff were excellent. Thank you

Best hotel with excellcent service, breakfast was nice and free shuttle to ubud center.................the staff was brilliant always smile everywhere,,,,,, for sure will come back to stay. Thank you so much for the nice experienced.

The staff is very kind and helpful. The hôtel has a nice swimming pool and enought places to sunbath. The rooms are large and very clean. Thank you for the lovely marple syrup ans banana pancakes (plenty of oher good things to eat.) The location is very convenient, just a 10 mn walk to lively Ubud centre. Nice breakfast. I hightly recommend

Great location. Near the center of Ubud for far away from the noise. Free shuttle bus to Ubud Palace(center). Great Staff. Free mineral water everyday at the room. And the cleaners can make the cuttest animals from the towels. I will definitely stay at this hotel when I come back to Ubud

Nice, very friendly people,always smiling, inspite of the coronavirus issue.We will definitely come back in the near future. The places we went were nice, food were excellent. The hotel staff were very accamodating & very courteous. Excellent job guys!

The staff are the loveliest and most helpful group of people! They made this a very enjoyable and relaxing stay. The facilities were clean and tidy and there is no hassle being here. Only downside was the restaurant menu which we found quite boring; breakfast was so-so and easy to get sick of. This is a nice hotel if you'd like to be a little way away from the town centre but just an easy free-shuttle in and out. You can walk to town but with the small roads and hot sun, don't expect the few kms to be easy.

Excellent hotel and location in Ubud. Lovely clean swimming pool ( good size) and poolside bar . Room very spacious ( very clean ) with balcony. Hotel staff very efficient and friendly. Restaurant staff very attentive, friendly. Only one recommendation- more food choices for the breakfast! Bacon, grilled tomatoes and mushrooms to be added to hot dish selection. I would definitely stay here again!

The room was clean, comfortable and air conditioned. The property was well maintained. Breakfast had many choices from Indonesian and American and also fresh squeezed juice - all excellent. I had a deluxe spa experience and it was nice and relaxing. Best of the all, the staff was so welcoming and went above and beyond to meet guests needs! I would Stay here again!

The hotel is in the nature and very beautiful. The pools are amazing and the staff is extremely friendly and helpful. The service in the restaurant is outstanding and the staff does a really great job with a lot of passion. Near to the end of our stay the staff at the restaurant could remember our room number and that was for sure special for us. The room was clean and big enough for us. As well as the toilet with shower and bathtub. The room service works perfect and so we twice could enjoy desserts on our balcony. During our stay at this hotel, we couldn't find anything which didn't work or wasn't to our full satisfaction. Definitely a great and beautiful place to stay, when visiting Bali. Terima kasih!

This has to be the best value for money on Bali! The premises is such a luxurious property, with 2 pools, a spa and perfectly appointed rooms. The staff is unbelievable--like something from a 6 star hotel in the Middle East. Beny went above and beyond to make my stay unforgettable. With the shuttle service, this property offers the perfect blend of being able to get away from the hustle and bustle of central Ubud, but being a short (air conditioned) ride away so you can enjoy the activities, too. I was here solo, but would definitely come back with my family.

Highly Recommended . Nearby from main market Taxi/bike on rent easily available. Pieceful atmosphere. Veg indian food taste was missing although veg food is available . Book a rooms with panoramic view or pool side one .

We are leaving here tomorrow , stayed 4 days and it is a lovely hotel with staff who greet you with a smile every time they see you , they are very helpful. The hotel is quiet , the sun beds have thick pads on them and are very comfortable . We didn't have any problem getting one on a morning . The hotel provides a shuttle in to town but you can get a taxi for £2 with grab or local about £3 it takes 5 mins . If you need a taxi from the airport or just to go around sight seeing , we used a lady called Kadek ,She was always on time , speaks excellent English and had all the local knowledge . A lovely lady .Highly recommended . You can contact her on watts app +62 878 62399610. I would 100 percent use this hotel on my next visit to Ubud.

We really appreciated our upgrade to a double executive room on the ground floor because of my husband's leg injury, from a 3rd floor superior room booking. Besides that, the room and bath was super clean, the bed and pillows were heavenly and breakfast had good choices and fresh fruits. It has a good size pool but we didn't have a chance to use unfortunately. It was a pleasant surprise that they provided a hi-tea snacks corner in the lobby as you check in. Definitely coming back to stay again!

I'll start off by saying that I live in Bali and have visited Ubud countless times and stayed in about 7 different fabulous hotels (generally in town). I came to this hotel on my baby moon, read the good reviews and decided it would be nice to stay a bit out of the town for once. While the hotel is well maintained (it's large, clean, with nice rooms), it's honestly just missing the magic that you generally experience in Ubud. I've stayed at many hotels where staff goes above and beyond, but here they really don't seem to care (not even saying hello) - here's a great example: we arrive and the staff tells us the hotel is very empty (low season), yet decide NOT to upgrade us to a nicer room (why not make guests happy?). Furthermore I was 9 months pregnant and they put me IN A ROOM WHERE I HAD TO WALK UP + DOWN 3 FLIGHTS OF STAIRS EVERY SINGLE TIME??? This was absolutely ridiculous and when I said something at the end, their response was "oh you didn't tell us" - like I clearly look 9 months pregnant. I was shocked by this lack of accountability. Breakfast buffet was fine - but afternoon tea was a joke. I partly booked here due to the option of tea, but it was really disappointing. Just some instant tea/coffee and disgusting looking old cakes. If you look at my other reviews you will see some other hotels where I've stayed and honestly they were the same price, better located and far far superior. Will not be staying here again.

The service is very personal and friendly, if there is anything lacking, they will be happy to help. The hotel has 1 bedrooms, if then one day I go with my husband. I will return to best western ❤️❤️❤️❤️

Great pool with a great view. Location is good, 1 km outside Ubud Center, but with flexible shuttle service. The restaurant breakfast was ok. The service left a bit to be desired. Perhaps it was the low season, but it seemed as though things were just mooving a bit slow. We had a few requests which were not met, even though there were more staff at the hotel than there were guests.

Such a nice experience to have been at this hotel. Since my wife and I arrived the staff welcomed us so warmly, they were all always so kind and friendly. We have no complaint about this hotel, location is perfect just away from the noise of busy city centre but well connected by the shuttle service that the hotel offers; all the facilities look like new, it seems to us they not only care about guests but also their infrastructure which is kind of modern but still with a lot of Balinese style. Room was huge, comfortable and quiet with a nice terrace. What we loved the most was the calm atmosphere and the restaurant service, every single dish was tasty and absolutely mouthwatering, presentation was on top. My wife who is a chef really enjoyed breakfast buffet she was in love with the variety of pastries, vegetables, cheese, sausages, fresh fruits served everyday. All menu was delicious and good priced and came out quickly, waitresses were so attentive and always trying to go beyond our expectations. All the staff were so lovely and always had a smile for us, we really felt like home. Thanks BW staff you're truly amazing, you definitely made us our dream trip unforgettable. We just regret we couldn't stay longer in Ubud and the only three nights we stayed in this hotel we couldn't enjoy at all the hotel facilities but for sure next time we'll definitely be back to this hotel, hopefully very soon! Heartfelt thanks! Juan&Tati (1021)

We had a three night stay in Ubud in January and could not fault the service. Always friendly and attentive without being obtrusive. Everyone working on reception could not have been more welcoming and helpful but we need to make a special mention of Mia on reception whose service went to extraordinary levels in order to help me book some activities. Thanks you Mia! We found the hotel to be secure, quiet and with the shuttle service only a short run down to Ubud centre we found it convenient. It is a good compromise to be close to the restaurant and shopping action without being swamped in it. I would recommend.

Stayed 3 nights at this hotel. Room was spacious and clean. The pools, restaurant, and all surrounding area was clean and tidy. Morning air was cool and fresh. The staff I would give 6 stars if there was option, very friendly and helpful. Check in and check out was quick with no time wastage.

If you are considering booking this hotel I would strongly advise you do! We stayed an amazing 10 days here, and we enjoyed every second of it! The staff were brilliant, so attentive to every detail and spoke amazing English. The breakfast was amazing it had something for everyone. The pool was fabulous, spotless and so relaxing. We even got massages in the spa and did the free morning yoga which made the whole experience so relaxing! The location of the hotel is just a five minute walk to central Ubud so it's great if you want to explore the town on foot. I cannot recommend this hotel enough, the price, staff, location and food are all 10/10. I hope to be back someday!

I have travelled to more than 40 countries thusfar. Best Western Ubud certainly rates as one of the better hotels that I have visited. I am saying this purely because of the fantastic service that my wife and myself have experienced during our last visit. We stayed for 10 nights and usually one would find some issue with service or amenities if you stay for this length of time - we can only say WOW...no issues at all. A very big thank you to Mia (Guest Relations Officer) and her team (Gede, Ariani and Kadek), well done for the great service you guys provided. A big highlight for me was the Chicken Betutu in the restaurant - best I have had in Bali on what was my 13th visit !! Chef even gave my wife some tips on how to prepare it upon our return to Cape Town !! The value for money we received, was worth every penny. I highly recommend this place. There is also a shuttle service to the city centre and if well planned you don't need to spend money on taxis.

I stayed here on June 2019 with my family. Nice and spacious room. The pool bar was closed when we went to the swimming pool on 4 pm. My only suggestion is please add more TV channel because at the time, most of the channel was in chinese. Say my hi to Ms Santi whom arranged my stay here. Thank you

This is my second time to stay in here.. over all was all the staff were very friendly and very helpful, the location is a bit near from downtown Ubud, but there is a shuttle bus that can take us to Ubud , and of course it's free. BW ubud is perfect for anyone who wants to take a vacation and wants to get peace during their vacation. Thank you BW UBUD. The Receptionist was the most helpful, friendly person I've ever met, she was so nice helping out when I got sick and gave us fantastic service! I would gladly recommend this hotel for anybody that wants a great hotel experience. for sure i will come back again at Best Western Ubud.

Its really greaat when stayed five nights at this hotel and it was amazing, big and clean rooms. Friendly, welcoming staff, the pool was amazing, so many chooses at breakfast and restaurants served very good food! Would definitely stay here again.

Stayed at the Best Western decor was modern comforts, all the staff were very friendly and very helpful, the location is a bit far from downtown Ubud, but there is a shuttle bus that can take us to Ubud , and of course it's free. BW ubud is perfect for anyone who wants to take a vacation and wants to get peace during their vacation. Thank you BW UBUD.

my family and I stayed for 7 nights - it was amazing - This hotel have the best staff - friendly and helpful all the time. from the shuttle service guy Suarmita, who always had a beautiful smile to greet us to the front office staff/receptionist who everyday asked how our stay was. Will come back to Ubud just to stay at Best Western. the pool was amazing plus the walking tours and yoga. the 3pm complimentary snacks was amazing - just what you need after spending the day at the pool. large variety of breakfast food. the free shuttle to ubud centre as a real plus factor. will love to stay at this hotel again soon

My boyfriend and I stayed five nights at this hotel and it was amazing, big and clean rooms. Friendly, welcoming staff, the pool was amazing, so many chooses at breakfast and restaurants served very good food! The restaurant manager was the most helpful, friendly person I've ever met, she was so nice helping out when I got sick and gave us fantastic service! I would gladly recommend this hotel for anybody that wants a great hotel experience. Would definitely stay here again.

This is my first stay at Best western premier agung ubud. Is a great hotel with very professional and helpfull staff. We loved it ... For sure we will come back again. Thank you best western premier agung ubud ..

Our A/C didn't work in the first room but they were quick to move us. Breakfast was fantastic and they provide a box breakfast if you have an early morning. Pool was awesome, great drinks, and food if you want to stay in. Staff was also helpful and we used the free shuttle almost everyday. Would stay again!

Everything was fine at the hotel until after a long day I wanted to go to sleep and LOUD LIVE MUSIC - interestingly with no audience - right beside all of the first floor rooms. Like my bedroom is in a concert. Paying $100s and $100s of dollars for a nice room at a nice hotel and not being able to go to sleep. C'mon. This is the most ridiculous thing I've ever seen at a "nice" hotel.

Yes, the facilities are very nice, the rooms clean, everything works. But is is the attentiveness of the staff that makes the place stand out. They frequently solicit the opinion of customers and anticipate what you might want or need. Stayed three nights.

Best Western Resort in Ubud is an above average hotel in Ubud. Nothing fancy or great either in the rooms nor in the food or in the service. All in all an above average hotel in Ubud, Bali. Stayed 2 nights here.

Everything in the hotel was great. The breakfast was excellent with many different choices. The stuff was very friendly and helpful. Very clean and cosy rooms. And also has a great spa to comfort yourself.

Spend 3 nights at this hotel with my wife and our little boy. Wonderful staff, trying to help you in every kind of situation. Especially Tamia (hope I spelled her name right) made our stay wonderful by acting in a orofesdinpro, friendly, charming and efficient way. Beautiful, very clean pool with a big part of it being suitable for an infant while still fitting perfectly into the dirrousurro nature. High quality breakfast buffet with daily bew, fresh items like coconut juice, different kinds of tasty granola etc. Modern, perfectly clean hotel with wonderful Balinese decor. We loved it so much, thank you!!! God bless Ubud!

I like very much the hotel. Is very close to the city center, you can walk if you want. The staff is very very friendly and they help you with everything. The room was very clean, they came every day to change the towels. The pool is also mazing. Me and my friends we felt very good.

My friend and I stayed at this hotel while touring Ubud. The hotel is stunning and the location was a perfect spot for a getaway in the green surroundings. When we arrived, the front desk informed us that they were able to upgrade the room we had booked which was a great start to our holiday! The staff were very polite and always greeted us with a smile through the day. Gede especially was very kind to provide us with information on things to do locally and the cultural aspects of Ubud. Our room was cleaned daily and the staff left animal shaped towels which was a rather cute gesture! We had a wonderful stay and definitely recommend the hotel to travellers.

Beautiful hotel, staff was incredible nice and warm, room was super clean and confy, and the swimming pool was amazing. We had one problem during one night with the noise that came from a machine in the outside, and they solved it immediatly. They also asked us if we would like to change the room. So, we have nothing to complain. I recommend it to everyone that stays in Ubud. =)

When we first arrived the hotel staff were very welcoming and accommodating to our needs. The pool has panoramic view of the vast greenery surrounded by the hotel. The rooms are very clean and modern with large beds. It was one of our birthdays and the staff gave us a cake. Furthermore everyday afternoon tea is available but I would say I was not as happy with the selection on offer. A shuttle service is provided into the main town for free, however you can walk into the town it takes around 15 minutes.

A very quiet place surrounded with lush greenery, perfect place to relax and remote yourself from a congested and busy cities of Bali.Situated 10 to 15 mins from the city center and the hotel provides a complimentary shuttle for drop off and pick up that i found it so helpful and convenient. In the reception welcome drink and snack is available. The staff are so genuine, professional and courteous especially the Gede, Juni in Front Desk and the lady in the breakfast area and the guy in omellette station(sadly, i forgot their names). Breakfast is serve outdoor, its wide in variety and delicious. Pool was amazing!!! The room was sparkling clean, quiet, cozy and well maintained plus the great view from our terrace with great view of sunset and temple. So many great things to say. Overall, our 3 days 2 nights stay was excellent!!! Highly recommended!

Over all is good and the staff very fantastic.. Start from the frontliner, the waiter and the room is very wonderfull with the decorate towel look like elephant or crab. The slice fruit also already set up .. For sure i will come back if i stay in ubud

The first thing that I love the most was "activity" They provide a bunch of different program . some of them were free and some of them have fee . I could choose free walking tour . It was totally satisfied, even though I and my friend only apply for this activity , they willing to open the walking tour. Second thing is "high quaility services" My first room was humid so I told to the hotelier about this matter, they alrightly changed our room to the better conditioned one . Third one is " free breakfast" Every menu they prepare was so fittable to me And also clean I won't be able to forget this hotel And If i have an opportunity I'll choose this hotel again! Thanks for everything you guys offer!!!!

This is a true gem in Ubud, I highly recommend this hotel. Excellent service, friendly staff they surely know how to make you feel at home. The rooms were spotless and had everything we needed, great comfortable beds and lovely bathroom. Breakfast was good too, daily shuttle service to center of Ubud. I must thank GEDE one of the drivers for his friendly smile and helpfulness.

Its really Amazed when i came on this hotel the staff greeting with warm smile and the welcome drink is really nice, make fresh after long trip. Wowww the room ia very clean and nice .. For sure Will came back on this hotel again.

Extremely courteous and professional staff. Rooms and pool areas are very modern and luxurious. Plenty of activities and areas to visit in close proximity. We had an excellent time at this property and highly recommend it!

Amazing stay and staff were Great. The location is 10min away by walk from ubud market. Very safe and quiet location. If you arrive during the night you feel a little lost but during the day you realize this location is perfect and safe.

The room was very spacious with open balcony. Room service was great . We enjoyed complimentary breakfast with variety of dishes and drinks. Location is bit isolated and require car or bike to commute.

In October, 2019, I visited Ubud with three friends for the annual Ubud Writers and Readers Festival. We all stayed at the Best Western, Ubud and it suited us perfectly for our week's stay. We each booked a deluxe premier room. Two of the group were upgraded to the next level. All of the rooms were large, comfortable and reasonably-priced with a pleasant, leafy and quiet outlook. The higher level rooms were one floor above the deluxe premier rooms and were larger. However, all rooms had plenty of space and lovely bathrooms. Every few days, we received a delicious platter of fresh fruit. The hotel grounds are spacious and there were lots of places including beautiful pavilions for our group to meet up for a drink and a chat. Breakfast was delicious with a good choice of fresh tropical fruit and juices as well hot and cold dishes. If I could make just one improvement, it would be to the quality of the Western pastries. However, the bread and the homemade papaya jam were very good. The real standout was the staff. They could not do enough for us even driving us to the festival venue each day. They were charming and friendly. It is hard to single out just one member of staff but Mia was so welcoming and made sure she saw us every day to check how we were going. When we left, she gave each of us a really tasteful, hand-made gift. I would definitely stay at the Best Western if I returned to Ubud

Great service, reasonable food and not expensive, perhaps by Bali standards. Room was clean and functional, garden or forest facing was perfect (half naked tourists you can see anywhere) so watching tropical birds and squirrels was nice. One gripe, food choice was a bit limited. Spa was amazing. I would recommend to anyone to try the spa. The shuttle to town I didn't use, it's only about 6 minutes walk and perfectly safe even at night. Pools are exactly what they look like. Basically if your used to Hilton's then this place will do, no creepy crawlies. One cat, which disappeared shortly after I ordered satay for dinner one night but I was pleased to see him again on my last night (phew, how the mind wanders!). Pool towels, bathrobes and all bathroom amenities provided.

I really love the property, the location is close to the Ubud center. Absolutely feels like home and great atmosphere I feel during stay. One of the staff (Ms. Yustini) is very helpful and so friendly. Will be back for sure❤️

Perfect location, quiet but close to the city center, shuttle service available, best breakfast we had in Bali, beautiful garden and pool, clean room, Wonderful staff, very helpful and super friendly, felt like in a 5 star hotel.

Hotel is very serene and green. We were taken care of as soon as we reached and greeted with welcome drink. Staff was very helpful and provided all the information required. It is located slightly far from city centre but if you like walking around, it takes 15-20 minutes to reach Ubud center. If you like massages, please use the one right outside the hotel. Overall a nice and relaxed atmosphere. Food is a challenge for vegeterians, not many options in the restaurant. Breakfast was nice and we had overall good time. While we did not use the pool it was nice.

The place is Very clean. The overall atmosphere is relaxing. Breakfast there was perfect. Even though they are 900 meters from Ubud center, they have a shuttle service to Ubud Center which makes life even easier.

For the first time in my life , stay in a hotel and they personally asked me what do I want to have for breakfast, something that I long for, since I live in Germany I craved to eat lontong sayur and voila! They made it for me , wooow its not about the taste but they really made it only for me, it really touched me (I attached the pic , big bowl of the Lontong Sayur).Thank you for Mbak Mia I guess she is a PR of the hotel. Great service, got upgrade room, room was clean, bathroom also clean and super! I love to stay here, never regret to choose this hotel to stay in ubud. You just have to walk about 5-8 minutes to Ubud market. Ubud has changed its no longer as a peaceful place, its full if tourist.

Staying at Best Western Ubud definitely become one of our great memories in Bali. Me and my husband visit Bali as part of our 2nd honeymoon. After some research and read many comment, we decided to stay here. The room was beautiful and clean. Love the swimming pools. The food also really good. All hotel staff are very nice and always give warm smile to us. On our last day, we spoke with Mia, a beautiful lady who recommend us with some nice dinning place. I'll be back again for sure!! Thank you so much

So glad to get to spend a night at Best Western Premier Ubud just recently! The resort is not big and a walk ( 15 mins or so) to the Ubud city Centre, nonetheless such a delightful place with landscape well maintained and friendly staff. The room is cosy and well appointed with comfortable bedding and bathroom with separate shower and long bath. Western style Breakfast is good, and there is also hi tea served at lobby area at 3 pm with some snacks and hot beverage. Overall a wonderful stay, just a small comment that the shuttle pick up point from Ubud Centre was not clearly explained to us, we waited for a long time outside the palace and couldn't get to catch it. Maybe good to have a picture to show how the shuttle looks like Abd where the pick up is exactly for those who did not take it from hotel. It's a good thing that we could walk back to the hotel and it was safe to walk with some lights at night as well.

We stayed here for a couple of nights and their hospitality was commendable. Nice friendly staff and always ready to help. They also organised a cake for my wife on her birthday on our checkout. Highly recommended!! Pros: - Friendly staff - 10 mins walk from Ubud centre - Clean and well maintained hotel - Good spread of breakfast and afternoon tea Cons - no privacy with pool view on first floor

Everything was perfect, the staff were extremely friendly and serve from their heart. The breakfast menu also has so many variety. The pool also nice. They even have a medium pool in down level area, which perfect to bring my child into it. I would recommend Best Western to my colleague and would really love to stay here again one day

Lovely hotel walkable to main area of Ubud. Rooms and bathrooms quite nice. Breakfast was mostly good (omelet not cooked well). Dinner was good on first night but that's the only time we ate there. Staff are all friendly and helpful.

Nice hotel with good services I will go back to this hotel if I going to Ubud again. Thank you for the hospitality and make me feel like home. See you again Best Western Premier Agung Resort Ubud. Best Regards, Fajar Nugroho

From check in to check out , no problems at all. A very comfortable stay looked after very professional and friendly staff who are the real jewel in the crown of this hotel. The room was very well appointed with nice towels, toiletries , water , snacks and immaculately clean. A huge comfortable bed, along with the hotel's quiet location meant that we slept well. Plenty of choice of good food at breakfast and again at dinner. Freshly prepared and well served. The treatments we had at the spa ( massages and reflexology) were divine and we left the hotel after staying ther for four nights feeling much better than we did on arrival. The frequent shuttle service into town is an added bonus as is the lovely afternoon tea. The staff could not be more helpful or caring with regards to the comfort and happiness of their guests. Would we stay there again ? Most definitely!

4 nights in this room. Great size room with all the space I need. Internet was fine for the most part. Food was also okay. Paket lengkap lah, everything was beyond perfect. Bakalan sering balik2 lg ❤️❤️

All of the staff is very kind.. i am really happy stay in here and maybe i will go back to stay in Best western Ubud. Very worth and comfort. The reception very nice, breakfast also was perfect. The room is very clean and smells good and really comfort.Wifi very fast.... If u come in ubud you must stay at Best Western Premier Ubud..

Greaaat the first impression arrived at the hotel,the Reception was welcoming with a friendly and served with a welcome drink and oshibori towel with the aroma of lemon grass make me relax after passing through traffic. very complete facilities for traveler. The hotel also offers a free shuttle to the Ubud center every 1 hour. for the room condition is very clean, neat and fragrant plus the view of the garden is very nice and make me fall in love and the Hote hotel also prepare the welcome fruit. Oh ya.. and the wifi is very excelent (fast).... In the morning I take breakfast, the staff in Restaurant welcoming with a smile and friendly make me feel enjoy to join breakfast,the Menu of breakfast food is very varied, tasty and neatly arranged. after breakfast I will try to swim. the swimming pool is very instragamable adn the water is also clean and clear.very happy to be able to stay at the best western ubud. and I will recommend to all my friends and colleague to stay here. thank you Best western Premiere Ubud.

I really appreciate everything from the good breakfast to the swimming pool. It is very clean and having two bottles of water every day was quite useful. In the end I recommend to use the hotel bikes they are not free bit they don't coat too much. It really a nice hotel.

Nice location to start our Bali holiday , dated but large rooms, staff super friendly and helpful. Nice pool to lounge by. Negatives where the room was not made up to around 2.30pm , to late !! and the courtesy bus into town needs to run more often , hourly from hotel and on the half hour back , not a great walk back to the hotel in the dark.

This was our second stay and again we were just so delighted with the super friendly staff including the very responsive and capable General Manager, the comfortable and sensibly designed rooms, the wholesome and delicious buffet breakfast and the reliable shuttle service. This resort will take all the stress out of your holiday and ensure you feel totally re-energised. We will definitely stay again!!

I'm amazed by the friendliness & cheerful hospitality extended to me on my visit. Best location with proximity to city centre this place offers clean,relaxes & a comfortable stay at reasonable package. I am impressed particularly by one of their staff members,Vendy. Knowledgeable,helpful,lending me insights into the Balinese way of life,it's culture & religious practices. The rooms are comfortable,spacious,with crisp clean linen & toiletries. Breakfast spread is too good and there's something for everyone. Clean Organic living as the Balinese culture goes. Will visit again here. It's just that their spa service quality needs improvement.

We stayed here from 9th - 12th August after landing at night and just needed a place to get over the long journey and get our bearings so this hotel was ideally situated for our start. (Only 1 hour from airport) The Hotel, staff and surroundings were amazing, we only regret not staying here longer. On arrival we had a very speedy and informative check-in then shown to our rooms, the pictures do not lie and we loved every minute of our stay here. The rooms were spotlessly clean (one of our major requirements) and all the staff kept the hotel, grounds and rooms to a 5* standard. Situated looking over dense jungle this hotel made you feel like you were in the midst of it. Surprisingly not many mosquitoes as we were told which has got to be a result of the high quality cleanliness and regular spraying (which did not affect our stay in the slightest) All-in-all and excellent hotel which we would recommend and most definitely return to one day. Thanks again to all the staff.

We stayed here for 2 weeks.Very peaceful, quiet spot away from the hustle and bustle of the main streets. An easy 10 mins walk to main streets or use the shuttle service provided free of charge. Lovely staff, all very helpful and friendly.

My partner and I, stayed here last week we found the staff very helpful the free drop off and pick up was a bonus, they drop you by the palace where if you time right can see a wonderful balanise dance, great breakfast selection,great pools the place was always clean and tidy, the only downside was a lot of stairs which could be a problem for older travelers and the menu which we didn't try for this reason is at the bottom in small writing is notice saying there is a 21% surcharge after your meal, if the price was inclusive as were ever restaurant we ate in I'm sure its be a different story, but dont let that put off a wonderful hotel

Staff are friendly and attentive, amenities are good with a decent pool complex, gym Restaurant/bar area. Our room was very clean and spacious with comfortable and good sized beds. Breakfast was ok but would like bigger/better selection

Very good hotel with clean and nice rooms, lovely pool, beautiful surroundings. It is my first time in Bali and the outdoor reception and outdoor restaurant are very interesting to me and very nice. The breakfast is good, but can be improved. Тhe rooms are a little bit dark, even though there are many lamps. Nice staff. Fruits and sandwich for Welcome. i would come back to this hotel and recommend it to everyone.

It was really serene & peaceful, the rooms are quite nice and the resort has great amenities,and is walking distance to the city centre.The staff were very friendly and polite.Breakfast was nice,good selection.

Great hotel in a nice quiet location but close enough to walk to the main streets, they have a shuttle service if required. Staff are lovely, and this area is a great base for doing your trips. I would definitely use again.

I have many good things to say about this resort, which I booked using Best Western rewards points. Ubud is a busy district of Bali, but the hotel is far enough away from the hustle and bustle so you can get peace and quiet and solid sleep. They also have a regular free shuttle to take you to the busy tourist strip roads if you're so inclined. Lots to see. However, let's start the rest of this review from the top. The airport pickup was decent and not too expensive; the welcome drink was refreshing as well. The room itself is well-appointed and the bathroom is very tastefully decorated. And well-stocked with amenities. The internet is decent but not spectacular. TV selection leaves much to be desired but you wouldn't stay in such a place just to watch foreign TV, right? The breakfast is very well-stocked and there's a good restaurant for those inclined to eat lunch or dinner there. The pool is a two-level affair with a little built-in waterfall. (Pics included.) Price is VERY reasonable given what's included. They also give a one hour complimentary massage on top of everything else. Tours of other areas of Ubud and Bali can be arranged for a reasonable fee. Checkout was also hassle free. Would definitely stay here again if I go to Bali.

Best facilities. Tranquil. Friendly staff. Prompt response to requests and even going beyond what's expected to make our stay comfortable. I will definitely happily return here on my next Bali trip. No doubt.

I liked this hotel for its peaceful location, away from the hustle and bustle but still close enough to the main attractions. The breakfast was good but not a reason you'd be staying here. The rooms were nicely appointed. I would stay again for sure.

We stayed here for 3 nights in July. It is about a 10 minute walk from the centre but they offer a shuttle bus also. The pool area is beautiful and very peaceful. The room was gorgeous, very spacious and an excellent shower - bathroom also very big. We both used the spa and it was fabulous - albeit expensive for Bali prices. The breakfast buffet was okay - a bit lacking but could get freshly cooked eggs and pancakes. Coffee options could be improved. Our only real issue was that my friend left laundry in -a few gym t shirts and it cost 43 Australian dollars which was absolutely ludicrous. This left a bit of a sour taste of being ripped off considering laundry prices locally. Other than that, it is a beautiful hotel and a great place to stay in Ubud.

The resort is strategically located in the top rated area in Ubud. All the staff, facilities and hotel location are excellent. Smiling staff always made my day. My booking include free massage for 30 minutes and it was the best massage of my life. I even paid extra to extend for another 30 mininutes.The fitness center is available during day and night time. I always train for marathon, and this helps me a lot even though I'm on vacation.The pool is my favorite, nice spot to take pictures and of course to relax. They have shuttle service that helps you to go to Ubud Center and it's available hourly. You can find different local tourist spots and restaurants to try. Breakfast was great, but I always find places oustide the resort to try local cuisines. My room is always clean and tidy. I dont stay too much in the room because there are too many things to see in Bali. Will recommend this beautiful resort to my friends, its like staying in diamond star resort hotel.

This is our second experience,the resort is still great. The staff was helpful and good service, specially they remember us. The resort area is clean with green, amazing and peaceful. The breakfast was delicious with many variation of food, we like the egg corner. The room is verry clean with comfortable bed. My daughter loved to swimming at the pool with clear water. This resort is really peaceful resort in Ubud with green and jungle view, amazing location surrounded by nature and a peaceful atmosphere. We travelling with family and the shuttle car was very helpful so much. Would go back again.

I stayed for 2 nights .. this is my second visit in this hotel, it is still like yesterday they provide a good service .. hotel properties are still good, still like new .. my room was very clean .. The staff is very friendly and helpful, many area attractions near the hotel such as the kecak dance kaja park every Wednesday and Saturday, Campuhan hill, as well as a museum of paintings and art .. very close range to the center of Ubud can walk .. nasi goreng my favorite menu.. each to Ubud will go back again.

Initially, I did not expect much to get a good service from this type of chain hotel. Upon arrival, the receptionist lady explained us clearly and the check-in process was quite fast. When arrive at the room, it made me surprised as the room is bigger than I expected only a little water leakage when we used bathtub. Next day, we planned to travel around Ubud, Ubud is amazing only about the heavy traffic all around Ubud which I hate the most. As next day is my birthday and we are quite tired from travelling outside so, we decided to ask hotel to arrange special dinner for us and it came out as very nice table set-up with great Balinese food taste. It was one of my memorable birthday dinner. Then, we took cooking class as we would like to experience Balinese cuisine and it never disappoint me at all. Early morning, Sous-Chef (Chef Bagus) and his assistant (Savitri) brought us to morning wet market to explain how is the local life, what are the main ingredients in Balinese dishes etc. Then, we were heading back to hotel and their cooking class set-up was very cute. Chef Bagus and his team were very caring and funny - we enjoyed cooking class at Best Western so much. I would like to say thank you to all the staffs at Best Western Ubud especially F&B team (Chef Bagus and Ms.Savitri) for very nice both set-up for my Birthday dinner and cooking class. Also, every staffs are very friendly, very caring - keep asking our feedback during the stay. It made my stay at this hotel memorable and very happy.

As part of a G Adventures tour I checked in fairly late at night and left fairly early the next morning. Upon arriving back at the hotel in the afternoon, I discovered my door had not locked. So I had spent a night in an unlocked room and my room had been unlocked all day. A maintenance person replaced the lock while I went out for the evening. When I returned, the lock was emitting an intermittent beep. Eventually the maintenance person came back and fixed the beep. Things sometimes go awry and at first I wasn't annoyed. I became annoyed when an employee of the hotel came around at breakfast and asked clients about their experience at the hotel. She asked those who had a good experience to write a tripadvisor review. She did not ask me to write a review. The next morning at checkout I asked if I would get some compensation because I had been provided a room without a working lock. Later that day I received a pro forma insincere apology letter from the manager and no compensation. I contrast this experience to the hotel I stayed at in Jakarta. In Jakarta they forgot to send my airport transfer and I had to take a taxi to the hotel. The night desk clerk apologized and told me he would inform his manager and I would get some compensation. The hotel manager in Jakarta gave me my choice of a free lunch or a free massage for three days. The maintenance person and the housekeeping staff in Best Western in Ubud were quite nice. The front desk staff was adequate. As for the manager, I think he needs to emulate the culture at the Jakarta hotel. I hope he does not respond by sending one of his employees around at breakfast and ask the clients who were provided a room with a working lock to write a positive review on tripadvisor.

It's an hotel that's on a little distance from the main street but the advantage is a very nice and quiet surrounding. Very nice hotel with very nice staff and facilities. The breakfast is good quality!

Spent five nights here great quiet location! Breakfast selection is great and lunch/dinner menu is good value. Pool area maintenance taking place while we were there, we were asked to move sun lounger straight away but staff friendly and helped out. Walk into Ubud which is fab.

Even when you complain no body is taking responsibility and getting back to you.Charm bracelet was missing from the room no compensation no apology! Even was not able to speak with a manager!So if you wanna relax and enjoy Ubud definitely choose another hotel!

I always enjoyed my stay at Best Western Ubud. It is by far my favorite place to stay. The area is peaceful and serene; a good place to get away from city life.The hotel is clean and the facilities are worth the price. The location is also convenient.

Booked 2 rooms for 3 nights a lovely executive room and a deluxe twin. The Executive is recommended as well with the extra. Staff really helpful pool small but nice very quiet when we were there. Very close to all Ubud sites. Plenty of bars and restaurants etc. Great for a short stay .

If you want to stay out of your busyness , and looking for a peaceful and nice hotel. this place is absolutely good. Swimming pool is good, internet speed is good and also the breakfast is nice. Highly recommended in UBUD

We (family with 2 kids) had pleasant stay at Ubud. Resort is clean and well maintained. Very cordial staff. Facilities are worth the price and the property has a positive atmosphere. However there are still rooms for improvements. 1. Breakfast could have been better. Should include more options. 2. Shuttle service to Ubud center should be made on demand, if not at every 30 minutes or so.

Nice hotel, beautiful to look at. I was happy with the room. The staff are very friendly which was nice. Breakfast choice was a bit small and the food was lukewarm. Location is convenient, nice walk into ubud town.

Totally enjoyed our 3 night stay and would certainly stay again! The stay were phenomenal and very attentive. The best western is a short 10 minute walk to the heart of Ubud. The rooms were spotless and well appointed with gorgeous views of the pool and the jungle. Loved our stay and we will return ☺️

From the time of arrival, the staff were so friendly and accommodating, absolutely lovely people! The room was really nice - modern, clean and a great view of the pool & rainforest. The location was quite central and walking distance to tow.but the free shuttle to and from the centre was even more convenient and easy to arrange. We had a scoopon voucher which was fantastic value and included meals, daily cocktails and an amazing massage. After the crazy drive from the airport, it was instantly relaxing and wish we could of stayed longer!

We stayed here as a group and everything was great from check-in through to departure. The hotel is covers all the necessaties and has beautiful views and accommodating staff. The rooms were such good value for money and were comfortable. The pool area is nice with a great view and nice cocktails at the bar. The restaurant had lovely dinner meals however, the breakfast was just okay. Definitely recommend this hotel if you want to experience Balinese Ubud culture and scenery outside of the busy Ubud streets at an affordable rate.

A very nice hotel with lovely staff and a genuine willingness to help. I can't praise them highly enough. We stayed for 3 nights just last week and it is well positioned to the town and shopping area. It only cost around£50 per night with breakfast and was well worth the money

This hotel has all the modern conveniences, especially terrific air con and fast WiFi, whilst retaining a really Ballinese feel. My room had a beautiful jungle outlook and was clean and nicely furnished with a very comfortable bed. The pool and the surrounding gardens were just gorgeous.

I stay for 3 nights with family and the hotel is very nice. The staff is very friendly, breakfast is good and the room is spacious and clean. The restaurant also very delicious though the menu is limited.

My wife and I stayed 7 nights with a scoopon voucher at this wonderful resort and wished we had stayed longer, the staff were outstanding they couldn't do enough to make our stay as enjoyable as possible. The buffet breakfast was sensational with lots to choose from and we also had a choice of a lunch or dinner , the shuttle service into Ubud was great because it is about a 15-20 walk.We would not hesitate to return again to this resort and highly recommend if you staying in Ubud to try this place you will not be disappointed. See you again next year!

We stayed for 5 nights and really enjoyed this place. There's a nice pool in pretty garden surroundings. Rooms are spacious with a large bathroom with bath as well as shower. Staff are extremely pleasant and helpful. The free shuttle bus to and from the town centre is a great facility as the location means it is a 15 minute walk into town, but it is nice & peaceful away from the bustle of town centre. Good breakfast with plenty of choice.

My husband and I booked to stay 3 nights through Scoopon- great deal We wouldn't have booked this hotel otherwise as we like to stay in villas But We had the most wonderful stay! We extended 1 night and our flight home was cancelled so stayed another 2 nights!! The setting is great because there a still a couple of rice paddies around the hotel, it backs into the jungle which is still found in the gorges The staff were all lovely so helpful and really great to chat to, The room was a little dark - but that's my only complaint! The bed was large and Very comfy, aircon great, bathroom large and lovely with stone walls and a natural skylight The food was great - breakkie was included And we had a couple of lunches there too The pools are great- one is an infinity the other perfect for families and kids We will stay here again next time in Ubud! You can walk to town but we had a bike so it was really quick to pop in when we needed to! A big thanks to Ayu Sri for checking in on us several time to see how our stay was going!

I was so lucky to find this place. I was met by staff with a cold towel and complimentary drink. I was so warm, but my reception was nothing less than that either. This property has a spa where you can get treatments/massages, a full service restaurant, a wonderful pool, and beautiful grounds. The best part of this property is that it is NOT in the hustle of the center of Ubud, where traffic is horrible, but you are a short taxi/moped drive away. If you want a fantastic experience, this is the place to be. If you need some peace and quiet, this is the location. The staff will do everything within their power to make sure you can book excursions and have the very best experience ever. Don't overlook this great place. Check out my photos.

My review is based on the fact that this property is listed as 4 star, I really don't think it is. I have read back through some of the previous reviews and although the hotel has been open for a couple of years I don't think any of the issues a have been addressed at all. The first problem is check in, it takes a long time as there is only ever one person on the check in desk and you have to wait a while if there are people ahead of you. Next problem is room allocation, they couldn't provide the rooms we requested and paid for nearly 12 months in advance. They then downgraded us rather than upgrading us to solve the problem. Some work needs to be done there, as it reminds me of hotels in Bali circa 1990 and with so much competition in the hotel market in Bali they really need to improve. Next problem was general service and it was really poor, especially the pool bar, it was hit and miss to find anyone there and if no one was around you had to walk upstairs to the restaurant. Yes the staff are nice and smiley and I'm sure people love saying that "so and so" was really helpful but I didn't get great service from anyone there. The gym is also not up to scratch, half the plug in machines don't work and there was no water available at certain times. The food is really average, not bad but certainly nothing special, always small servings and the breakfast got very boring very quick, the only thing that changed was the selection of Asian style food. The place is also disintegrating slowly, there was some minor maintenance going on but not much. The pool in particular has so many loose tiles that my kids made a game of picking them off the bottom and stacking them up, they reached a record of 30 in one day (they weren't unpicking them, just getting the ones that has already come off). Security seems non existent or either that is unobtrusive to an extreme, I did fell a little unsafe here. Its not great but not terrible and I probably wouldn't return but its price point may appeal to some people.

We are currently enjoying a lovely 3 night stay here in Ubud. I am extremely great full that this hotel honoured our booking at a later date after having to cancel at the last minute due to unforeseen circumstances. I can highly recommend this hotel. The outstanding feature of this hotel is the wonderful staff. Upon arrival you are greeted with a welcome drink and speedy check in. We arrived early and our room was not quite ready but as we were able to safely stow our luggage we took a stroll into Ubud. Later we were shown our room and had everything explained to us. The room is just lovely, the highlight being a fabulous bathroom with rain shower and a balcony overlooking both the pool and the lush valley. Everything is supplied including shampoo and conditioner, hair dryer, shaving kit etc so you don't have to worry about packing all that extra stuff. The bed is extremely comfortable with an abundance of pillows. We were also treated to a welcome plate of fresh fruit. The hotel offers a shuttle service into Ubud which is very convenient. Breakfast is amazing with a selection of hot savoury food, cereals, pastries, cakes, fruits. They will also make eggs anyway you like and pancakes with options of banana,strawberries, chocolate, nuts etc. We made use of the hotels complimentary morning rice paddy walk which is an easy stroll through the picturesque landscape. We found the pool lovely, with a gorgeous infinity edge and plenty of lounge chairs. We were fortunate enough to be offered a buffet dinner on two nights as part of our package and found the food to be both plentiful and delicious. We had choices of soup, bread, salads, Indonesian dishes, pasta, chicken, beef, rice, vegetables etc. A selection of desserts such as traditional cake, fried banana, fruits and tartlets. A special mention to Savitri who took special care in ensuring we were happy with everything. She goes out of her way to make your stay enjoyable and is keen to know if any improvements can be made. Also to Chef Bagus, who is a delightful man also concerned with how he can improve the food and interested in what we like and don't like about the food. He has an amazing smile and is genuinely concerned with the enjoyment of the food. Lastly a big thank you to Janu who took us on our morning walks. There is also a spa which we haven't tried yet but will later , but I'm sure will be nice too. One suggestion for an improvement would be some extra shelving in the room for clothing.

Very friendly and professional staff members who are completely accommodating who will go above above and beyond for their guests. Food was delicious, room service was fantastic..... we really enjoyed our stay!

A very nice hotel, 10 minutes walk from city center. The staff is very friendly. The rooms are very good & wise. The bathroom is very nice & clean. The breakfast buffet is adequate, however can be improved a bit. Everyone here is doing his best to please you.

This is the 3rd time I have stayed at Best Western in Ubud. I come back every time because of the exceptional service from Miss Alit and all her staff. In all my years of travelling I must say with hand on heart that the staff at this hotel are the friendliest and most welcoming I have ever seen . It was my birthday the day before arriving , the front desk manager must have picked up on it when he copied my passport , within an hour of checking in I had a knock at my door and to my pleasant surprise the head chef and staff had a special cake plated up with my name and they all sung happy birthday ....it was very special ...they really go out of their way to look after u.....the food is the restaurant is great , the chef makes the best bruschetta and banana fritters in Bali ....the hotel provides a shuttle service into the heart of Ubud which is great ... I highly recommend this hotel , the reason I keep coming back is for the GM miss Alit and her staff , they all go out of their way to make u have the most enjoyable holiday ...I will be back for a 4th time later in the year ... THANK U again Miss Alit , chef, Putri, Dea and all your staff for making my trip so special xxx U are my family away from home xxx

Just a beautiful well designed hotel. When I arrived I was greeted and given a free upgrade of my room. Staff were amazing, beautiful and friendly. Food was great, basic menu but Ubud has plenty of eateries to visit.

This is a beautiful, clean and very conveniently located hotel. They have upgraded us to a garden room, which was very nice and the staff at the hotel are super nice and go out of their way to provide an amazing customer service. The swimming pool is very nice and not crowded and the breakfast was delicious. The beds were comfortable and I loved that they put so much attention on having clean rooms!! We will definitely be back!!

I have spent six days at Best Western in Ubud in April 2019. The hotel had its two years anniversary while I was there. It is easy to see that the hotel is not older. Everything worked nothing to complain about. The outdoor area was very nice with a lot of green plants. My room was large, had a vey nice bathroom and balcony that overlooked the pools. The pool area is nice. It was never crowded and I was always able to get a sun bed. Some of the tiles in the pool were loose, so somebody didn't do their job properly when it was built. The restaurant had a very nice breakfast, with both Asian and European food. The menu card did not include many dishes but those of them I tasted were great. The restaurant is a bit more expensive than the restaurants found in Ubud city center. I received a 30 minutes massage as part of my booking that I upgraded to an hour Balinese massage. The massage was great and among the best I got in Ubud (I got massage every day), but it was also very expensive compared to downtown - 3-4 times more. The gym was very nice. You could find all that was needed. The staff was very helpful and always very polite. They did a big difference and really made me enjoy my stay. The hotel offered a shuttle to Ubud center every hour, but it only took 15 minutes easy walk to the center. All in all a very great hotel.

This was our first stay at this hotel. Wow! I was very impressed with the hotel grounds with wonderful views. Walking distance to ubud town. Only took around 10 min. Hotel provide free shuttle.Rooms are new and clean. Love beds and pillows. Very comfortable. Staff were very friendly. Our restaurant ladies Sri fitri and yuni and other ladies were excellent. My husband had a cold so we ate at restaurant every night. Staff even remembered my drink preference etc Food was delicious. We tried both Balinese and western. Also a special mention to marketing manager Ayu. We spoke with her many times and she always checked that patrons were happy . We loved the pool area. Stunning. We have booked to come again in August.

Nice hotel, not too large. Excellent caring staff - they kindly gave us a late check out. The Pool and pool bar were good. Rooms were standard hotel rooms, not large but sufficient for 3 nights. Very clean. Pillows were a bit too large, and the hotel changed them immediately. Breakfast wasn't the best we've had but was satisfactory. Can't quite decide why, perhaps the quality of ingredients, coffee, bread werent delicious. Salad and fruit similarly. The hotel is very good value though and nicely located just outside of the main downtown. Would stay again

a Best Western hotel with a typical Bali look. Beautiful site and excellent service with a smile from the staff. Beautiful room. Great swimming pools. Great breakfast and great food for dinner. I definitely recommend this hotel when traveling in Ubud.

PERFECT ACCOMODATION, DON'T GO SOMEWHERE ELSE ! Stayed with my girlfriend, I got recommendation from my friends. Basicly I never known about Ubud much, so guess no wondering if I would be able to imagine how my holiday it is. I contacted hotel for picked me up in airport, smoothly my driver bring me to hotel within 1 hour and half. When I arrived was afternoon tea time, so I straightly enjoyed much some of savory and sweet with coffee and tea in their coffee shop. Very hot situated in outside now, the weather really bad. But, since I going to the room, it was totally different. Very cool ! They turn on the air condioned in advance. Lay down on the pool deck with ordering cocktails was best part of hot situation! Don't forget to take their free activities like going to morning walk rice terraces, I never tried before and it was memorable moment. Recommended highly for your journey Bali's holiday.

Exceptional service , attention staff and thousand of smile accompany my single Travelling experience. Since I never come to Bali, I asked recommendations resort for spend my relaxing day. Upon arrival, warm greeting from reception and lovely driver escort to me to the room. Such a efficient check in and details explanation about my benefit, Im not worried about language barrier who I ever got in my previous property. First impression in my room was memorable one, cuties animal art towel waived hands as welcoming on the bed. My day counting so fast, appetite breakfast being starter to my energizing day. Plenty of choice and various of taste. Are you looking for something which is not available on buffet? Oh my God, with pleasure Chef make it happens! If you had special cater, no worries ! You can find them doing the best for you. This resort can't enough recommends to everybody! Special mention to Gede in lobby and chef restaurant, sorry I forgot the name. I Will be visit again on another chance. Regards, Sydney

A splendidly designed and impeccably executed resort. Brand new, SPOTLESS, excellent service, value and professionalism in every respect. The overall resort's layout and ambience feels very airy and open, from the reception all the way to the edge of the pool area overlooking the deep forest. Beautifully decorated grounds with various tropical plants and palm trees and ubiquitous lush greenery. You really feel the closeness of the nature. Birds are abundant, and if you're lucky, once an hour you get to catch a glimpse of a butterfly, no kidding. (I was like: "Wait a second... What is this place? Where am I? Is this for real?") The pool area is marvelous and so indulging! Quite expansive and perfectly functional as it consists of an "upper deck" with the main pool long enough for laps, and a "lower deck" with an oasis-like leisure pool with amazing towering coconut palms. Plenty of loungers and parasols around. Waiters are also very attentive and will serve you a drink right in the comfort of your lounger. I am a pool-freak and a swimmer, and I usually spend half of my vacation-time chilling by the pool. I can testify the pool meets the highest criteria, the water purity/clarity is top-notch, crystal-clear and feels properly "soft" without any trace of chemicals. Temperature-wise it is SPOT ON, cool and refreshing for a swim in the heat of the day, but never too cool for a relaxing late-evening dip. The rooms are exactly as shown on photos, simple but very tasteful and cozy with modern, yet traditional wooden furniture and "luxurious" dark hardwood flooring. A large balcony seating area is a big plus. I noticed some reviewers have mentioned slightly harder bedding, I didn't have any problem in that regard, had a "velvety" slumber every night. Bathrooms are of the highest standard and ultra-modern in decor. Sleek and stylish in dark tones, with a full-size bathtub and separate walk-in rain shower. Again everything "screams" spotless. Breakfast spread is more than adequate. It's actually more like a brunch. Freshly squeezed watermelon juice was great! An always-ready and ever-smiling chef at the egg-station will gladly prepare you any fresh egg-meal you may desire. (And oh boy did I enjoy those banana/maple pancakes each morning...! ) Location couldn't be better. I personally prefer this tranquil, more residential northern area of Ubud, rather than the southern direction towards the Monkey Forest which feels a little too touristy to my taste. Very serene and peaceful, basically an authentic rural-like setting, but still an easy 10-15min walk down the road to the center, and 45 minutes up the road to the "surreal" PYRAMIDS OF CHI. Some quality warungs/cafes are within walking distance. (Tips: Trendy MENARI CAFE surrounded by rice fields is right next door. Pleasant WARUNG MAGENDRA is 5mins down the road. Supercool MUSE CAFE & ART is 10mins up the road. This is actually SOME al-fresco restaurant, exceptional concept! A stunning view of the bridge as if hung on the background of the jungle setting. And just a stone's throw from MUSE is B-SIDE & 8B which is perfect if you crave a cocktail in an urban-like rooftop lounge in the midst of nature.) A free shuttle is available. But interestingly I never used it throughout my two-week stay as I always preferred to enjoy the stroll downtown. It is totally hassle-free and a unique chance to see some local life and people. And lastly and perhaps most importantly, as it was said in many reviews before, the real "Cherry on top" is the staff of the hotel. Everyone - literally everyone, including the youngest trainees, greets you with a genuine smile, pampers you with kindness and is there to assist you with anything you may need. This is top-class courtesy which should not go unnoticed. Really a tangible warmness and sincere hospitality which makes your stay all the more memorable and elevates it to that "Next Level". It's interesting how easily and instantly you get used to it, but then quickly realize how extraordinary it was after you leave the place. (My usual brief morning chat with either of the two head-waiters always cheered me up and set me up nicely for the day ahead. Thank you guys!! Would love to be back someday! :] ) All in all, it's hard to imagine you could go wrong with this Best Western when staying in Ubud. It's an all-round winner. A HIGH-END 4* RESORT EXPERIENCE. 9/10, heavy 9/10. In a word: SUPERB.

This resort was a total suprise I thought being a Best Western it wouldnt be anything special But! all I can say is WOW, I will be booking it again on my next trip to UBud. I would say its about 600 mts from the main road of UBud up a slight hill with restaurants and coffee outlets most of the way. I used the title as clean as a whistle for a reason I could not find one thing wrong with this resort it was immaculate My partner is the house keeping manager of a five star Accor resort and she was also very impressed . The staff were fantastic nothing was any trouble We have stayed in Bali 6 times and this it one of the best places we have stayed.

this hotel has an outstanding service!! they really catered to my needs, their staff was kind and polite. the room was very bright and located near the pool and restaurant. the food tasted extremely delicious and has a wide variety. their wifi is very fast and can use it everywhere in the hotel whether you are outside or not. their pool is very large as well, can be for the kids. the morning sun is very nice when you want go lounge and get your daily vitamin D. the atmosphere is calm, serene, you are able to hear crickets at night is which rare these days, its surrounded by forests. they also give free shuttle rides to Ubud Center, where there are lots of shop and cafès to eat if you want to venture out. this hotel is near Monkey Forest and the famous tegalalang rice terraces.

I left my swimsuit in the bathroom hotel, Gede from the front desk went above and beyond by sending my swimsuit back right after I asked. The hotel has very good customer service, everyone is also very friendly too!

Have stayed 3 times now and con't wait to stay again. Staff so caring. Great gym. great variety of food and drinks. Breakfast to suit all tastes and cultures. Best massages in Ubud. Highly recommend you give this place a go.

My girlfriend and I stayed here recently and we really loved it. The highlight was definitely the staff, and in particular Suarmita was fantastic. We decided to rent a motorbike and Suarmita helped us arrange it. It seemed like most places had no motorbikes left but he went above and beyond what would normally be expected and didn't quit until he'd secured us a great bike. Really outstanding and we're looking forward to returning.

The staff and food was incredible. The resort and amentiies were great. Would definitely recommend staying here while in Bali and take day trips to other places in Bali. The reosrt provided free shuttle service to the Ubud center.

I was verbally and physically laid into by one of the hotel's regular drivers, on the forecourt of this hotel. No hotel staff came to help. However, the details of it keep being returned to me...so I've had to reduce and reword. Be careful.

My wife and I stayed at the Agung Resort Ubud for 4 nights from Feb 21, 2019. The hotel property is well landscaped, the buildings are clean and airy. Our garden view room was quite large with a small balcony facing a wooded area behind the hotel. If booking, better to get a pool view room especially if you would like to use the balcony at night. The good stuff: Clean room, bright and airy sitting area in reception, great pool and deck for lounging, afternoon tea with a small selection of nibbles, large bottles of water in the room and most importantly, warm, welcomimg staff. We had the good fortune to meet Janu, Nova, Yuptini, Ayu Ari and Dwi Savitrii, all of whom treated us like family. We were able to chat with Savitri and share a little of each others' lives. Thank you. Although I named only a few of the wonderful staff, they were all gracious and kind. The not so good stuff: The water pressure and shower head could be improved. Nevertheless, the temperature was always right. The breakfast was a bit tired, wirh the usual western and some Bali selections. The food in the warming dishes was never hot or even warm. Good selection of fruits, though, which is a bonus. Meals and laundry service could be a bit pricy, but then again, the hotel has a lot of overhead costs. A 15 minute walk takes you into Ubud centre where one can find a wide variety of shops and restaurants. Along the road from the hotel are little shops, laundries and restaurants. Cheaper to use these than Ubud Centre or the hotel. Next door to the right is a small inexpensive cafe. But you get what you pay for. Across the street is a spa and massage place with very reasonable prices and wonderful staff. Oh, be mindful that the hotel is about 1 1/2 hours from the airport. Narrow roads and heavy traffic. All things considered, we would definitely stay here again.

Breakfast was fantastic and so was the food we had at the restaurant. But the best thing about the BWP has to be the staff. Everybody is so nice and very helpful. The hotel offers a free shuttle to Ubid central. But you don't need ant vhicle to visit ubud city center because hotel is in the central. And so close many temple and important place like Goa Gajah elephant cave. Hotel have many experiece for people. First of all early morning rice paddy tracking is REALLY magical! Balinese are many different cultural thing. Hotel offers some of them like Balinese dancing amd Balinese offering. I really eant to go back that beautiful place One day! I already miss that warmest people.

Stayed here for 2 nights. The resort is in Ubud and away from the busy and noisy street in Seminyak. We were given welcome drinks and it was really refreshing! Checked-in and out was fast. The place was really nice and big. 2 pools for adult and children. They have a gym too. Breakfast was great. We loved out stay here and definitely recommending to my friends and family.

Spent 3 nights here while in Ubud, and we enjoyed it very much. Was easy to walk to the main street, the rooms are wonderfully comfortable and the staff are wonderful. The breakfast offers some unusual choices, but you definitely won't go hungry, and as an extra treat afternoon tea is served daily from 3-5pm.

The Location is very near to central Ubud, there is a shuttle bus to take you and pick you up, drop off point just near the market. Rooms are very clean and there is a fantastic pool. The staff cannot be faulted they are amazing, very helpful, eager to chat to learn more of our cultures and also happy to share their own. Would recommend hotel to anyone.

Couple of times we visited Ubud and choosing this hotel is really good decision. Staff are very helpful and accommodating our needs. Super clean room and also spacious. We love the pool so much especially our youngest one. Not so much options during breakfast but they taste very good :) They also provided bicycle for rent with a very reasonable price. Location wise only less than 1 km to downtown Ubud but we like it very much as its very less crowded and less noisy.

Staff is amazing, place is amazing even it's a hotel you really feel Bali energy. Room was nice and clean, the pool was also good with amazing view. Breakfast is included and we appreciate it, we had a lot of Choice.

Hotel is very clean and nice view. Good breakfast and not so expensive. The location is not far from ubud market and very quiet area. Bicycles are also provided by the hotel if you like to bike around ubud.

Me and big family stayed in Bali for about 7 nights, and in almost end of our vacation, we decided to stay in Best Western Premier Agung Resort Ubud for 2 nights. Here are some reviews from us : Plus : - Hotel gave us free upgrade rooms which facing to the pool (thank you so much for upgrading our rooms, we totally enjoy our vacation) - Rooms are clean and well maintained - Complementary free baby cots in each rooms - Free shuttle service to Ubud market - All the staffs are very kind, friendly and helpful - Delicious breakfast - Quite place to stay and love the weather in Ubud Minus : Nothing We are young couples, elderly and kids really loved to stay in Best Western Ubud. Hope to visit this hotel next time.

We didn't choose this hotel as such as it was part of the tour we were on ( 5 locations in Indonesia) but this was probably the best of all we stayed at. The rooms were great our balcony overlooked lush forest. The shuttle bus in and out of the centre was also really useful

Me and my husband don´t like to spend much time in the hotels since we like to live the city we are in, and let me tell you cost benefit this is the best hotel their service is spectacular, they have shuttle free of charge that takes you to the market, the food in the hotel is really delicious I can´t stress this enough but you need to stay there and take a massage

That was my very 1st time being in this resort, but..... the whole things about this resort are perfectly awesome. The room was nice, food and service are also equals. Thank you for your good companion. I am sure be back again there very soon.

Amazing staff and an amazing little gem. Special regards to Yustini and Sudarma, who are absolutely gems of hospitality staff. I interacted with them on many occasions and they were extremely attentive to the slightest details. Would definitely return to visit soon.

Five stars for this place for being a great value four star hotel. The exec suite we had was spacious and excellent for a family, with two bathrooms, two sofabeds, two TVs and two terraces overlooking dense and lush greenery. The hotel is quite new and relatively high standard especially for a four star. Some of the finishes are not perfect or well thought out (like having one tiny four inch shelf for shampoos and soaps in an enormous shower), AC and lights almost impossible to figure out, and the housekeeping was not so great. Had to make several calls for insufficient towels and sheets for the number of guests. We loved the location and setting on terraced hill but definitely not a good choice if you have any mobility issues. Two lovely pools and nice open air dining room. Breakfast buffet offered sufficient choices and good quality, especially some nice curries. Evening restaurant food was reasonably priced for a hotel and pretty good. Drinks overpriced (even during happy hour) but I think that is somewhat common in Bali. Overall this place worked well for us and if you get a good rate and a good room I think it is an excellent choice for top value hotel.

There is so much to write about this property, the location is perfect, you don't need transport it's 850m to the main jl Raya the walk down and back is terrific, the road is very walkable (no need to worry) the room was perfect but be careful, there are many room types here, we had a pool view, but there was two floors below us and the bottom is like a dungeon facing a wall, garden view would be a good option as well. The restaurant staff, woah special mention to Sumerty and Savitri , their smiles and hospitality is so special, we had an awesome time meeting these two very special people , great to see Best Western to employ such beautiful people who love their job , breakfast is a buffet and whislt some of the food is not as hot as we are use to the variety was so much, I do recommend this hotel, we had a scoopon deal for 5 nights and it's rediculous what we got for our money . massage was included and was amazing ! This place represents great location , value, serene, quietness but with all the shebang just down the road , I'd say “ the bright side of the road “

I recently stayed here for a week with a group of 24 people. The staff were so helpful and friendly and went out of their way to assist us whenever possible. I would identify staff by name but we since we didn't encounter a single staff member who wasn't excellent, they all deserve equal praise. The facilities are excellent and the hotel serves as an oasis from the town of Ubud. It is about a 10-minute walk into town but if you are feeling lazy, the two pools, workout room, and excellent restaurant mean that you could stay on the premises and enjoy the day in luxury. Great touch to include two 1.5 liter bottles of water for free in each room, a small feature that didn't go unnoticed. I can't wait to return next year and I would highly recommend this resort for large groups or even couples and solo travelers.

We booked a 3 night Scoopon deal and were amazed at the quality of the resort. The jungle views were spectacular, the pool was sparkling, lovely tropical landscaping, comfy bed and excellent staff made this a fantastic stay. Each day we caught the free shuttle to town and within 5 mins were in the centre of town - a 10 min walk to monkey forest which was lots of fun and loads of great cheap eateries often with live music. The food we are mostly (by choice) at the resort was Indonesian and delicious! The rice paddy walk was a real highlight- no need to book expensive tours - the hotel offers a great 2 hour local walk free of charge!