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Best Western Plus Hotel Navigator Inn & Suites, Everett

4.5/5  - basé sur 784 notations.
10210 Evergreen Way, 98204-3861, Everett, United States - See map

Welcome to Best Western Plus Navigator Inn & Suites! The Boeing Manufacturing Plant is what attracts many people to our Everett hotel, but there's much more to this region than flight. Guests at our Everett hotel equally enjoy a trip to the Future of Flight Aviation Center and a day of shopping at one of the many local malls and shopping areas. With full kitchens and a fitness center, our property is designed with comfort and extended stays in mind. You might just be here for the weekend, but rest assured you'll have everything you need for an enjoyable and affordable stay. The indoor pool and hot tub at our Everett hotel is a favorite relaxation place for many guests. A complimentary hot breakfast with Belgian waffles, fresh fruits and your favorite breakfast pastries gets the day started right. Enjoy a daily buffet featuring a cereal bar, selection of yogurt, breads and our famous 100% Arabica coffee along with chilled juices. The Everett Mall is moments away and filled with great shopping options. Alderwood Mall and the Seattle Premium Outlet Mall® are also in the neighborhood, and many guests at our Everett hotel come here solely for the fantastic shopping. Many extended stay travelers choose to make us their home away from home, and there's a microwave and refrigerator in every room for convenience. Choose an apartment-style suite with a full kitchen and private bedroom to make longer stays as enjoyable as possible. Business travelers with Fluke, Intermec and Boeing often stay with us. Service men and women with the US Navy, in the region for the Naval Station Everett, also favor our property. It's critical to enjoy a great value, quality amenities and a location that makes commutes simple when you're away from home. Our friendly staff is committed to making your stay as pleasant as possible, so just let us know if there's anything more we can do or provide. Reserve your stay at Best Western Plus Navigator Inn & Suites today! Enjoy your stay.

Best Western Plus

Hotel Navigator Inn & Suites

LABEL_ITINERAIRE

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LABEL_ARRIVEE:

Hotel advantages

  • Indoor pool
    Indoor pool
  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 784 guest reviews
NOTE ISSUED
Excellent
421
Very Good
255
Average
73
Poor
23
Terrible
12
REFER TO NOTICE
Business Business
132
Couples Couples
224
Family Family
307
Friends getaway Friends getaway
59
Solo travel Solo travel
32
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Visibly Dirty Floor"

3
10/07/2018

The floor has very visible spill spots that wiped up with a damp tissue (which was black after wiping the floor), indicating that housekeeping doesn't even bother to clean the floors. There was a floor tile that was sticking up, which I tripped over multiple times. The bedside tables were dirty as well. The room amenities were ample for the kitchenette and toiletries. The room and beds were comfortable.

"Super convenient for families"

4
09/07/2018

Little hard to find entrance..behind Chevron Station...plenty of parking .. Room little "old-fashioned" but in a "nice"way..comfortable bed 'easy" chair--.complete kitchen...even utensils, toaster, dishes...full size refrigerator. Great way to save money on "eating out"..although I Hop across street.. Lobby used for great breakfast , lots of seating..but could stand little updating..Indoor pool.. Desk people very helpful...restauirant and store directions. Interesting aspect...cost me (solo) $ 200.. I expected it to be less from aspect of being 'little outdated' but would stay there again..

"Better then 2 Stars would indicate"

3
25/06/2018

Normally not a negative person but lets get the cons out of the way. The signage on roof does not tell you how to enter the parking lot. I went through a service station then onto a passenger cross walkway to get in. Not a good way to start ca visit. The rooms have no closet. How to hang up coats and long dresses?. The breakfast was mundane, nothing to praise, nothing to complain about. The pros: The lobby, hallways etc exceptionally clean. Check in desk is efficient Swimming pool was...ok...I'm unsure when water was changed, or re chlorinated. The hot stub was magnificent. Toiletries in bath room was sparse, but adequate If we revisit Everett I think we will see what other hotels costs as $169 seemed excessive for ambiance etc.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am sorry to hear that you did not enjoy your stay. I would like to take the time to point out a few items in hopes you would consider giving us another chance. First, all of our rooms do in deed have a closet, the door of the closets are a mirrors which can easily be mistaken. Second, we are in the process of revamping our breakfast service and mixing in fresher options for our guest. And lastly, we understand our pool and hot tub space is not the largest which is why we offer access to the 24 hour gym located next door with a large indoor pool, hot tub and sauna in addition to all your fitness needs. We will be renovating our property this fall. I encourage you to reach out to us next time you decide to visit Washington. Michael General Manager

"Excellent stay at an Excellent place"

5
28/05/2018

Would recommend to travelers! Nice clean rooms, hospitality was great. Will go back again. Check in was easy, parking was great. Rooms quiet and peaceful. Room service was spot on. Breakfast food was exceptional.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for your recommendation! WE love to hear that our guest enjoy their stay so much that they would recommend us to other travelers. We take pride in guest service and will do anything we can to make our guest happy. Hope to see you again in the future. Michael General Manager

"Great for Families!"

5
14/05/2018

We will for sure be making another stay here if we are in the area! The only problem was the wifi kept kicking me and my daughter off; but other than that we had a great time!! Recommend this place to families!

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am happy to hear that you find our property to be great for families. Our goal is to provide an atmosphere that is acceptable for both families and business travelers. I am sorry to hear you experienced issues with our wifi. I will work with our IT department to correct the issue. Thank you for your response and see you again in the future. Michael General Manager

"Best Western"

5
14/05/2018

would highly recommend staying at any BW, I travel all over the western states and always choose Best Western if there is a choice regardless if its for business or personal travel. the staff members are very helpful

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for choosing the Navigator Inn. We love taking care of our guest. In addition, we offer many amenities for those traveling for leisure as well as the essentials for those traveling for business. We look forward to seeing you again sometime in the near future! Michael General Manager

"Good hospitality"

5
08/05/2018

Customer service was very good. Good hospitality and good compliment of breakfast food. Room was very clean. Everything in the room were clean. Service is fast. I love the workout room and swimming pool my son love it. Internet is very good and fast too.Love this place that I would come back to. Thank you very much.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Julia, I am happy to hear you and your son enjoyed our hotel. Many of our families enjoy our pool. Our staff is passionate when it comes to the comfort of our guest and it shows. Hopefully we see you again real soon! Michael

"Not What Expected"

3
04/05/2018

Staff friendly. Exterior and common areas very nice. Rooms old, dated, and smelled of pets and smoking. Bedspreads still used instead of freshly laundered duvet covers. Not enough bedding provided. Chairs in the room were stained. Carpet old and worn. Overall appearance of room - old and dated. Hot water and water pressure great. Breakfast very good. Price point too high for quality of the property.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am sorry that we did not live up to your expectations. I am happy to report that we will be remodeling our property this fall which will address many of your concerns. Please consider giving us another chance. Contact me directly if you would like to stay after the renovations. Michael

"Mom and daughter trip"

5
29/04/2018

Clean, Comfortable, up to date. Staff made us feel welcome and appreciated for staying with them. Easy access of I5. Kitchenette was a great plus and the 2 queen room had ample space. 24 hour coffee and fresh flavored water in reception area. Free parking, on site: which you WONT find in Seattle~ worth the short drive. If I am in the area I won't hesitate to stay again. I would definitely recommend this hotel. Betty at the front desk... she is an employee to hold onto, very customer orientated and friendly, Heather who was handing the breakfast offerings, very helpful, friendly and customer service orientated . Management- what ever you are doing, keep it up as it shows with your happy helpful employees.

"Very Pleased and comfortable"

5
29/04/2018

Very clean rooms, comfortable beds and quite. Centralized location and easy access to I5. The staff was very friendly and helpful. Will definitely be staying here again. Easy business room, as well acceptable pool area and workout facility. Breakfast was very good.

"Will return!"

5
23/04/2018

Definitely a great hotel. Staff, location, room atmosphere, cleanliness, 24 hour coffee in lobby were all wonderful. We will return to the area this summer and are looking forward to staying here again.

"Another great stay at the BW Navigator hotel near Everett, WA"

5
19/04/2018

We have family in Everett, WA. Since Nov 2017 we have stayed at this hotel and had other family members stay there too. Location was great and convenient. The staff bend over backward to make us comfortable, and are diligent at their duties and at helping us enjoy our stay. We will be staying here again soon. And look forward to staying once more at the BW Navigator, Everett,WA.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for the kind words and making the Navigator Inn your lodging of choice when visiting Everett. Our staff takes pride in providing the best possible experience for our guest. If there is anything you need just ask! We hope to see you again in the future. Michael General Manager

"Good Hotel for the Price in Everett"

4
17/04/2018

My wife and I stayed here for one night. We had a room on the third floor which was reasonably quiet despite the nearby main road. The room's decor was a little dated, but clean, with a kitchenette. Everything was in working order. The king bed was comfortable. The staff were friendly. The morning breakfast was very good with enough selections to start the day. The coffee was good. I especially liked the cut up fresh fruit. We would choose to stay here again.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am happy to hear you enjoyed your stay. It is important to mention that we have a renovation planned for this fall which will provide us with a fresh new look. In addition, I have to agree with you that we have fantastic coffee. Thank you again for choosing us and we hope to see you again in the near future. Michael General Manager

"Looking forward staying again!"

5
15/04/2018

One of the best hotels we ever staid in! Very clean rooms, hallways, emergency exits, updated bathroom and kitchen (executive room). Excellent internet and TV. Hotel offers complimentary light dinner Mo-Thu. Nice selection at breakfast.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I want to thank you for providing feedback on our property. Hopefully, you can come visit us again sometime in the fall/winter after our renovation is complete. Have a wonderful day! Michael General Manager

"Cool building"

4
10/04/2018

I was hoping the rooms were just as cool as the building but maybe in the future. Upon check in there was a water cooler with watermelon water and some other fruity punch. The room was spacious with a little kitchenette which we didn't need but nice to have. Room was clean. Breakfast was decent. Good variety. There was a pool and a small workout room and business center. It was a good experience. No complaints.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for taking the time to let us know about your experience. I am happy to report that in the future we have a renovation planned that will update the appearance of our guest rooms and our lobby. I hope you will consider staying with us again in the future. Safe travels! Michael General Manager

"Excellence & Friendliness"

5
24/03/2018

My stay has been wonderful thanks to the staff and abundant amenities. Cassidy in particular, was extremely helpful on more than one occasion during my stay. I should also add that the coffee is extraordinarily tasty. Be sure to ask for hot coco at the front desk ;) There's an area for dogs also!

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am happy to hear you enjoyed your stay. I will pass on your kind words to Cassidy. I am sure it will make her day to know that she made a difference. I would have to agree that the coffee is pretty good! Michael General Manager

"Nice place"

5
15/03/2018

We had a very late check in and the whole experience was awesome. This place is friendly, spacious, quiet, clean and we felt very comfortable, all for a great price. And a convenience store right next door for late night snacks :)

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Theresa, Thank you so much for choosing the Navigator Inn as your place to stay. I am happy to hear that you enjoyed your stay. We hope to see you again sometime in the future. Michael General Manager

"Smiling Faces"

5
07/03/2018

The moment we approached the front desk, there was a smiling reception. It did not matter who was at the reception desk, all of the staff was happy and informative,. Olivia who checked us in was very friendly and helpful. We were booked for one evening but after the welcome we received we decided to stay another night. The staff whether it was in the day afternoon or evening were customer orientated and made you welcome. I would maybe make a suggestion that a map of Everett would be great at the front desk as we were able to get one for Seattle. Great breakfast and kitchen facilities.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you so much for your feedback! I am happy to hear that you enjoyed your stay. I hope you plan on staying with us again in the future. I will look into what we can do to provide more information on the area. Thank you and have a great day! Michael General Manager

"Nice Clean Hotel with Good Service"

4
12/02/2018

The hotel is located near several large dealerships in a clean part of town. The parking and wi-fi are free and the breakfast had a variety of options. There are spacious kitchenettes available if you have a family and the customer service was excellent. I would stay here again when doing business in the Seattle area.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Christina, Thank you for providing feedback. It sounds like you enjoyed your stay. In addition to the dealerships we also have several dining options in addition to being located near several retail locations. We look forward to seeing you again! Michael General Manager

"Great Place and good hospitality"

5
14/01/2018

Upon arrival we felt very welcome and even received a free upgrade that time since I am a loyal guest at Best Western and try to stay there when ever possible. Also this location was a good choice to pick since it is just around the corner of Boeing. Always worth a visit too. Nice and clean rooms, comfortable beds, peaceful sleep ... What more to ask for...

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am happy to hear you enjoyed your stay. We always try and upgrade our loyal guest whenever possible. I am also happy to hear you enjoyed the clean rooms and comfortable beds! We look forward to seeing you again in the future. Michael General Manager

"Our go-to mini-vacation hotel"

4
05/01/2018

Sometimes you just need to get away, you know? When those times involve the grandkids, the Navigator Inn is our go-to hotel. The location is right -- about 20 minutes north of our house. The value is good -- having a decent daily breakfast helps. We like the decor, which is aviation-themed in keeping with the hotel's location near Boeing's assembly plant. And whatever else we might end up doing up in Everett, as far as the grandkids are concerned, the hotel could only have the indoor pool and they'd be happy. This isn't a 4-star luxury resort, but it doesn't need to be. It's just a nice, clean, comfortable hotel with a friendly staff and the things we look for in a hotel, like an included breakfast and wifi and the aforementioned pool. My only complaint about our most recent stay was that we were never able to get our various electronic devices connected to the hotel's wi-fi system. Being in IT myself, I know that there could be many reasons for this, most of which are beyond the hotel staff's control. Still, when I mentioned it to them at checkout they offered to make it up to me, which was very kind of them. Comfortable rooms, pleasant staff, good amenities, what more could you want from a hotel?

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, It pleases me to hear that we are your choice hotel when spending time with your grand kids. I also want to apologize for the connectivity issue you experienced during your stay. We have corrected the issue and hopefully you will not have the same experience during your next stay. Michael General Manger

"stay"

3
05/01/2018

The staff are friendly and willing to help. The price was reasonable for a last minute stay. Rooms were clean but the beds are not comfortable to sleep on. There is not much parking by the hotel had to park by the near by gas station.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, First I want to thank you for the kinds words you have for our staff. I know they will enjoy hearing that feedback. I also want to apologize for the comfort of the bed and for the challenges you faced parking. We have a remodel in the works which will include a update on our bed. I hope you consider staying with us again soon! Michael General Manager

"Brief n sweet"

5
29/12/2017

We stayed at this loxation for 2 nights. Loved the fact that there is a mini kitchen in the room. I hate when i have to use bathroom sink to rinse out things that should be done in the kitchen. Great experience overall

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Happy New Year! On behalf our our entire staff I want to thank you for choosing the Navigator Inn and Suites as your lodging choice. I am happy to hear you enjoyed the kitchen. I must agree, I also find it annoying to use the bathroom sink to clean dishes. We hope to see you again in the near future. Michael General Manager

"Very nice hotel, nice people"

4
28/12/2017

Except for a few minor problems which were rectified when told about them; my stay was very nice. The staff was great. They have a hot breakfast every AM. The eggs and meat,were a little dried out the two days I went down, the fruit was good, they had cereal and yogurt and also waffles. It was a typical hotel buffet but I ate out the other 6 days that I was there.They also had an evening reception, Monday through Thursday, wirth a light dinner and wine. I didn't attend any of them but I Like the idea of that; I haven't seen it in other hotels. The walls are very thin. I heard someone playing a guitar and singing and it sounded like it was right outside my door, but no one was there. There were lots of kids runing up and down the halls and screaming like kids do. Not really the hotel's fault but the parents weren't keeping there kids under control. It was pretty quiet at night so I was able to sleep OK. It's close to the Everett Mall so lots to do; it's a little ways out of town so if you don't mind that; it's a great location. The room was comfortable and had may ammenities; refig, microwave, coffe maker, hair drier, flat screen TV, etc., etc.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Happy New Year, Thank you for taking the time to provide feedback on our hotel. I am sorry to hear that our breakfast fell below your expectations. In addition, I want to apologize for the noise level. We do walk the halls on a consistent basis in order to monitor the noise level. I apologize if we missed it. We hope to see you again in the future. Michael General Manager

"Great location, nice rooms, and amazing Staff"

5
26/12/2017

For a chain hotel, they do everything right. Room, staff, and location are all great. Parking is free, and easy, internet worked just fine, room was nicely appointed, bathroom was clean and organized. Shower water power was reasonable. Again for this area, and value of what you get, you can't go wrong. the front staff know the area, restaurants and are very ready to assist.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for staying with us at the Best Western Navigator Inn. In addition, I want to thank you for taking the time to provide feedback on your stay. I am happy to hear you enjoyed your experience. I will pass your words on to our team. We hope to see you again in the future. Michael General Manager

"Excellent Customer Service"

5
23/12/2017

This place has an amazing staff. They not only made you feel at home, they were so helpful. The room was very clean and had all the amenities. The cost ? Excellent value for the money. We would not hesitate to stay there when we are in the area.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Happy Holidays, Thank you very much for your kind words. I will make sure our staff knows how much you appreciate them. We look forward to seeing you in the near future. Happy holidays! Michael General Manager

"Best Western"

5
22/12/2017

The Hotel was in great shape; staff most helpful; room amenities were great as well. Truly enjoyed the hotel. Even though the area was questionable in nature, surprisingly the noise was at a minimum. I did not participate in the evening meal offering, but I loved the idea and would have done so had I not already had plans for dinner with friends.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good evening, I am glad to hear you enjoyed your stay. We do everything we can to ensure our hotel is not a reflection of the surrounding area. I am sorry to hear you did not enjoy or evening reception. I would welcome any suggestions to improve. Thank you! Michael General Manager

"Friendly staff"

5
21/12/2017

The manager on duty the night I was there was very helpful I had credit issues and he was able to get it all figured out in no time. I also called after I had checked out to have the receipt emailed to me and she sent it right away. I would definitely stay again.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good evening, Thank you for sharing your experience with us. I am happy to hear we were able to resolve your issues quickly. We hope to see you again soon in the future. Michael General Manager

"An Excellent Hotel"

5
19/12/2017

We have a wonderful stay in this hotel. The staff were pleasant & friendly. The breakfast was excellent and have many items to choose. We were greeted kindly with small presents including those for our puppy. Overall we were extremely satisfied with this hotel!

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am very happy to hear you enjoyed your experience at our property. Please come back and see us again! Michael General Manager

"Sweet aviator themed hotel"

5
12/12/2017

I like this place. The jet wing sticking off the front gives it a cool feeling. The rooms are nice. We got one with a couch and small kitchen for the same price as the one without. Over all pretty satisfied

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for taking the time to provide feedback. I also find the wing a great addition to the property. We hope to see you again in the future. Michael General Manager

"We will return soon"

5
06/12/2017

We were very satisfied with everything about the BW Navigator. We were in Everett, WA for a celebration of life for one of our dear family members. Sad time. The kind and pleasant service of each of the staff members made it easy to catch up with ourselves and with relatives. We already have plans to stay another night. And will definitely recommend it to our family and friends.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am sorry to hear for you loss. I am happy to hear that you are able to enjoy your stay during this difficult time. Please let me know if there is anything we can do. Thank you and see you again soon. Michael General Manager

"Perfect no frills"

4
28/11/2017

Perfect hotel with no frills. Hot water for bath, heater works perfectly. Small kitchenette. 15 mins drive from Seattle premium outlets. Beds are soft, and rooms are spacious. Full kitchen utensils provided in mini Kitchen for cooking.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Joanna, Thank you for your review. I hope you enjoyed your stay with us. We look forward to your next visit. Happy Holidays! Michael General Manager

"Fantastic value. Enjoyable stay."

4
27/11/2017

Our family of 4 stayed here for 2 nights over thanksgiving and black friday. The hotel was clean. The room and beds were comfortable. Tv and internet worked fine. Staff were friendly and courteous. Pool and hot tub temperatures were perfect. Complimentary shuttle has been discontinued. The complimentary light dinner on thanksgiving was delightful! And unexpected! Included wine and beer too! Hot breakfast buffet was delicious! We loved the blueberry waffles topped with strawberry and whipped cream. Oatmeal was tasty too. Ample coffee regular and decaf too. Well located within a mile or so of fred meyers, walmart, panera bread, and Target. Overall a very good stay. We will stay again the next time we are in the area.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for staying with us. I am happy to hear that you enjoyed our breakfast and evening service. I do want to apologize for having a limited shuttle service. We are planning to renovate the property soon and would love to hear your feedback after your next stay. Michael General Manager

"Quick getaway"

4
27/11/2017

The hotel overall was great for a last minute getaway decision. It was in a great location close to food and shops. It was 12 minutes from our planned outing which was great. I think there was only 2 downfall; first one was that the room we got had a weird smell nothing to noticeable after youve been in the room for awhile but once you entered it was there. And the last one was that the pool was down and they sent us to the gym next door but didn't tell us we needed to bring anything. The gym doesn't have towels so we didn't find out until we got there.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for taking the time to provide feedback on our property. I want to apologize for any smell that you encountered. I also want to apologize that our pool was down and you were sent to our partner facility unprepared. Did you take the time to report your findings to our staff? I hope you consider staying with us again in the future. Michael General Manager

"Taking a few days off after build 2017"

4
26/11/2017

Nice hotel, not too far from Seattle for all the touristy things to do down there and the price is MUCH better than what you'll find in Seattle or Redmond. I was surprised by all the stuff that was around Everett, nice park, aviation history museums, and beautiful views. Good WiFi and breakfast. Parking is tight in this bulding. A problem I've found in other Washington hotels, or at least Hampton Inns. Parking is under hotel so very tight and restricted. Get a smaller car, some people had big pickups and I don't know how they got out of the lot.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for staying with us. It sounds like you were able to take advantage of the many activities in the area. In addition to upgrading our WiFi, we also look at other breakfast options in order to keep it fresh for our guest. Michael General Manager

"Excellent stay"

5
26/11/2017

Unexpected happy hour during 2 of my three day stay upon check in. it's great I got to taste beer and wine. Variety of breakfast every day. Services are excellent. Parking can filled up quickly before 9pm.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I would like to thank you for choosing the Navigator Inn as your place to stay. In addition, it is nice to hear that you enjoyed our evening reception. It is true that at times parking close to the front door can fill up and we work hard to ensure that only our guest utilize those spots. Michael General Manager

"Short distance from Seattle "

5
18/11/2017

Nice hotel with quick check in. Breakfast was excellent this morning. Had blueberry bagel with fresh fruit and yogurt. They also had hot eggs, potatoes, ham, waffles and various pastries. Complementary with your room. Received a parking permit which was free also. Conveniently located about 45 min north of the airport.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Thank you for choosing the Best Western Navigator Inn as your place to stay. I am happy to hear you enjoyed our breakfast as we work hard to provide the best quality possible for our guest. We hope to see you again in the future. Michael Zirnheld General Manger

"GREAT stay!! Would definitely stay again!"

5
17/11/2017

Clean; convenient; staff was VERY accommodating; loved having a "real" fridge in the kitchenette for food & medications; and slept like a log! Appreciated the way the bathroom was set up. I liked the wall mounted shampoo, cream rinse, and body wash - much more convenient than "tiny" bottles. Nice.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Thank you, Many of our guest enjoy having a full size fridge in the kitchenette. We do have a renovation planned which would update the look and feel of the property. I would recommend you visit us after completion. Michael Zirnheld General Manager

"Nice hotel with great staff!"

4
17/11/2017

Stayed 2 night as we were in town to do an obstacle race in Snohomish County. Hotel is central to the freeway (10 Min) and is near a large Wal Mart. The staff here are all very friendly which makes any stay that much better. The fridge in our room was not working so they gave us another room no problem & it turned out to be a 1 bedroom suite so that was appreciated. The breakfast is decent, your typical continental, but was always refreshed with new eggs or sausages. The hotel also has a security guard patrolling the parking area at night. Would stay here again and tell others.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for providing feedback regarding your stay. In addition to Wal-Mart we are also located close to a Fred Meyer, Target and several dining options. We look forward to hosting you on your next trip to Snohomish County. Michael Zirnheld General Manager

"Hidden jewel"

5
12/11/2017

Once located the staff welcomed tired travellers; when asked about room deficiency, they explained their limitations to address the problem in a factual way. The conversation was always customer friendly while apologetic, however a commitment to resolve first thing the next day.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, On behalf of our entire staff I would like to thank you for staying with us. I apologize for any issues that you encountered. We hope to see you again sometime in the near future. Michael Zirnheld General Manager

"FRAUD! CHEAT! INTERRUPTED SLEEP! DON'T STAY HERE!"

2
09/11/2017

Out-of-town friends needed a place to stay. I researched and recommended the nearby, nice-seeming Best Western Navigator. Online room rate seemed a good deal. When I went there with our friends, the desk clerk quoted a slightly higher rate, including taxes and fees. Still OK; there's often a difference between online and in-person. They agreed and checked in. ALL night long, they were kept awake by vehicles arriving and leaving. They watched obvious activity of drug deals outside in the parking lot. A party started in the parking lot around 3 a.m. The next morning as our friends left, they found their receipt slipped under the door. They were shocked to see the charge! .A complaint to the desk clerk was met with indifference. Asking for a manager, they were told he was out for the day.

"Great value hotel - evening happy hour was a pleasant surprise"

4
09/11/2017

I was upgraded to a suite which was very functional for business travel. Breakfast and happy hour snack were very good. Fitness room was small but equipment worked well. Pool was clean and inviting. The suite had coffee machine, microwave, oven, stove, dishwasher so great for business travel where you could make your own meals.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am glad that you choose to stay with us. I am not sure if you were aware there is a full service gym with weights, cardio, basketball courts pool and sauna located next door complementary for all guest. We hope to see you again in the future. Michael Zirnheld General Manager

"Comfortable "

3
08/11/2017

We were booked in by our employer to attend a conference in the city. As our reservation was made at last minute, we were booked for two different rooms during our stay. No a problem, the staff moved our things while we were away. Smooth move. Both rooms were comfortable, clean and quiet. The included breakfast was filled with great variety. The highlight was a "make it yourself" waffle station. All was well but served significantly after the promised time. I thought we'd miss an appointment if we waited for the food. There was also a complimentary dinner served but it was just average. Nothing special. A satisfactory stay.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for staying with us. I am sorry that we missed the mark during breakfast service. It sounds like we can do more with our evening reception. Do you have any suggestions? Michael Zirnheld General Manager

"Huge room!"

4
30/10/2017

I got a last minute deal for the suit with the bubble tub and recommend it for anyone! Big room, great service, comfy bed. Breakfast was better than average on offerings, but could have better flavor.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you staying with us. Your feedback is very important and will look at what more can be done with our breakfast service. Do you have any other suggestions? Michael Zirnheld General Manager

"Need to address issues"

2
27/10/2017

Bathroom fan broken. Bed far too soft Outside noise was like an airport. Loud forklift truck all day long starting at 6 am with a low rumble and infrequent sounds making it impossible to block out. Need better sound guarding windows for the room.

BestWesternHotels, Corporate at Best Western Plus Navigator Inn & Suites, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

"Cozy & Warm"

4
22/10/2017

A suite comes with a comfortable bedroom, living room with furniture, a fully equipped kitchenette (though I couldn't be sure of knives), and free breakfast. What more can one ask... with its convenient location in town, extremely friendly staff, and a safe, homey environment.

"Evertt visit"

4
19/10/2017

We stopped on our way south and have stayed here in the past. The location is great to get on the 405 and close to some good restaurants. The staff were friendly and helpful. The room was clean. the internet was very good. The bed was not as comfortable as other Best Westerns but was okay. Breakfast was good and hot. Parking was good

"Excellent accomodation at a reasonable price !!!"

5
19/10/2017

Nice accommodation having kitchen in all the rooms including utensils for cooking !!! Very friendly staff. Wonderful complimentary breakfast. Laundry is free and even light dinner (snacks) is served in the evening along with Drinks! overall great place to stay !!!

"Great hotel for families!"

5
15/10/2017

We booked the 1 bedroom king suite, which was perfect for our family of four. Lots of space in the bedroom for our packable crib, and our other child slept in the sofa bed. Well equipped kitchen if you do want to do any cooking. Great buffet breakfast spread! Pool was fun for the kids, though the water is pretty cool Hot tub was under service on one of the days we were there, which was disappointing. Service was good. My only suggestion would be to have some sort of better lighting in the bathroom. In the shower it's pretty dark as there is no light in the bathtub area.

"Great location"

4
13/10/2017

We use this hotel when go to an auction each year in Everett. Because we live in a rural area when come to a population center, we want to be close to shopping and this hotel is close to a shopping center, a Costco, other places that we shop at. Excellent hotel for the value we get. Thanks.

"Excellent choice when going to Seattle area. Great facility and breakfast/light dinner are one of the best!"

5
13/10/2017

The rooms include a kitchen and separate bedroom area. Always with utensils and ready to use if needed. Staff is very welcoming and the food service is one of the best we have experienced across country and hotel chains. Indoor pool are is very well done and maintained.

"Best Western Everett"

4
12/10/2017

Lovely little hotel, clean, friendly centrally located. Will stay here again. Pillows are a little small and not very fluffy which I prefer but overall very nice. Lobby was decorated for Halloween which I thought was great and they had complimentary dinner and wine for three nights which I had never experienced before, that was an added bonus :)

"Poor first impression"

2
10/10/2017

Having stayed at a Best Western Plus earlier in the summer, I received a travel card that I wanted to use up. As I was travelling from Vancouver BC to Seattle, I decided to stay here based on TripAdvisor reviews. The check-in process was a little slower than average, but the front desk was friendly. Using my travel card was no issue. Kids were happy to look at the Hallowe'en decorations in the lobby as we waited. Good things about our room: - Bed was comfortable - Mini-kitchen for those who want to cook instead of going out - 3 sinks (one in bathroom, one outside of bathroom, and one in kitchen) - Decent LCD TV - Good Internet speeds (measured to be about 3.75Mbps) Bad things about the room: - NOISE. I could hear the customer staying directly above us walking all night and dropping things. I could hear the toilets flush from all sides. I could hear all the road noise. And the fridge hummed loudly. I only slept a few hours the entire night. - The sitting chair leg was broken. I'm surprised housekeeping didn't notice. - The bathtub is in poor repair (see photo provided). The installation of the shower bar looked unfinished, and there was an odd sealing job in the corner of the bathrub. I initially thought it was old used soap, but looks to be some sort of plug that was sealed with silicone. - The toilet looked bad (see photo provided). When I first peered into it, I thought housekeeping forgot to clean the toilet. After several flushes,I'm guessing they're some sort of scatch marks. Regardless, no customer ever wants to walk into the bathroom thinking it wasn't cleaned. - The room just feels old and drab due to yellowish lighting. Breakfast was fine. Simple selection of breads, biscuit & gravy, fruit, waffles, oatmeal and cereal along with juice, milk and coffee. Hotel is located just behind a gas station. They almost seem to share a parking lot. Some restaurants are a short drive away. Overall, just a really disappointing stay considering this hotel is currently rated as 4.5 stars on TripAdvisor. The only other place I've stayed in Everett is the Courtyard in downtown Everett. I would gladly pay the extra $20/night (plus breakfast) to be in a brand new hotel in a better location with better restaurants and get a good night sleep. The only advantage to the Navigator Inn location is if you need to be in that particular area and if you need the mini-kitchen. But I would not recommend for tourists just staying for one night on their way to/from Seattle.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I want to apologize for not meeting your expectations during your stay. At any point in time did you attempt to address your concerns with our staff during your stay? Perhaps there was something that we could have done to correct some of these short comings? Michael Zirnheld General Manager

"Good Location"

3
09/10/2017

It was in a good location but that's about all I can say good about it. Hotel seemed tired and run down...but maybe it was just our room. It was reasonably quiet which is good. When we arrived the exterior window was wide open and we were on the main floor. Breakfast was poor to say the least...or best!

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, On behalf of our team I would like to thank you for providing feedback regarding your stay. I want to apologize for our breakfast not meeting your expectations. If possible I would like to hear more on what we can provide or change with our breakfast. Please feel free to reach out to me directly. Michael Zirnheld General Manager

"Older but clean"

4
30/09/2017

We had two queens with a kitchenette. The hotel is older but clean. The sheets were past their prime and could use replacing. The hotel was quiet and comfortable. Breakfast was the usual with the eggs and sausage not up to par the day we were there. The fresh fruit was nice to have for a change. The price was reasonable.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Kathy, Thank you for choosing to stay with us. I hope we have an opportunity to provide a better quality experience your next visit to Everett. Michael Zirnheld General Manager

"Best Westerns the Best"

5
28/09/2017

The Reason we usually go to Best Westerns mostly it's because the pools open early and very late the pools are usually very nice and clean there's usually a gym and a really really good breakfast also we like the rooms and staff members are nice!

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Hannah, Thank you for choosing us as your hotel of choice. I am happy to hear that you enjoy our pool in addition to our gym. We hope to see you again in the future. Michael Zirnheld

"best Western Navigator in Everett WA"

4
27/09/2017

We had a very enjoyable, relaxing time. Staff was great, informative. The ambience of the hotel was fun. Not the Ritz but we wouldn't feel comfortable there anyway. We would definitely stay there again if in the area.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am happy to hear that you enjoyed your stay. Please feel free to contact me if you want to provide more detail on how we can earn a 5 on your next stay! Michael Zirnheld General Manager

"Happy Traveler"

5
21/09/2017

Great place to stay staff was great, Yummy delicious breakfast great fresh fruit and hot food. Room was nice and would stay again. Great location nice pool and free guest laundry. Hotel was very busy but it was nice and quiet. My only complaint was I would have liked a full size coffee pot. Coffee and hot water were available 24 7 and the fruit water in the evening was yummy.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I want to thank you for taking the time to provide feedback on your stay. I am very pleased to hear that you enjoyed your stay. In the event you stay in the future, request a full size coffee pot for your room. I hope to see you again soon! Michael Zirnheld General Manager

"Best Western Hotel"

2
20/09/2017

Hotel is very tired. Needs paint in some places as well as cleaning. Rug was dirty and worn in places. Would not return. A few Best Westerns are great but others are pretty sad. There is not a consistent flow to what we want and deserve in a hotel.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for taking the time to share your experience with us. I will be sure to have our staff be on the lookout for opportunities to clean our carpets while we await our renovation that is scheduled for late fall. We hope to see you again in the near future. Michael Zirnheld General Manager

"Overnight Stop"

3
19/09/2017

Quick stop here for the night. Wasn't planned but were able to get a room. Front desk lady was very friendly and helpful. Room was a king suite, I slept on the pull out couch, which was definitely a pull out couch. Nothing fancy but not super horrible. Bathroom wasn't all that clean and tub didn't drain well. Nice spread for breakfast tho. Not a bad overnight stop.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for providing feedback on your experience. I will pass this information on to my department heads in order to address some of your concerns. Michael Zirnheld General Manager

"Excellent location for Boeing Tour"

5
17/09/2017

The property was welcoming & had a clean feel about the whole place. The front desk staff were always friendly & helpful & check in was very fast. The location initially seems a bit odd as it is directly behind a gas station & small store but it wasn't a problem. In fact it worked very well for the places we wanted to visit especially Boeing. It was also not far to a supermarket, shops & restaurants. The décor has an aircraft theme generally, for obvious reasons. The Wi-Fi was stable but not secure which is not unusual. The room was a good size with a kitchen & also a second washbasin outside the bathroom. Helpful when 2 are getting ready together. It had good lighting & storage. The a/c was noisy but not too noisy to sleep. They allow pets. The breakfast area was small but had good choices. Coffee was always available. There was also a pool & hot tub. There was under cover parking for a dozen or so but the spaces were small so we stuck with the outside parking but always got a space.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for sharing your experience with us. We definitely like to make sure that we thank all of our guests for their loyalty to us, it is very important. We are also happy that you enjoyed your stay and that you got to enjoy our breakfast. We hope to see you again in your future travels to the Everett area. Once again thank you for your loyalty to our brand, we appreciate you! Michael Zirnheld General Manager

"Managers dinner, Off-site gym"

5
17/09/2017

This hotel goes above and beyond for your stay. We arrived for our first stay in time for the managers dinner, which offered a self serve dinner and side. However the crowning feature is the fact that they will offer you a guest pass for the gym that is a just a few steps away from the hotel. What the hotel might have a minimum of the gym makes up for physical activities. This hotel offered more than expected for the price and will be staying here again for our next trip to Seattle.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, It is nice to see a review from someone who used the "off-site" gym that we offer. It is a nice facility that has much to choose from. I am happy to hear that this was something you took advantage of and we look forward to seeing you in the future. Michael Zirnheld General Manager

"Great staff"

5
13/09/2017

Wonderful staff here that will make sure you are accommodated correctly . If you have any issues they will go out of their way to make you happy. This is a great hotel based on its front desk people alone. Great job !

"Close to Boeing"

4
13/09/2017

We stayed for one night when visiting the Boeing factory a short drive away. Friendly staff. Clean room with comfortable bed, fridge and microwave. Clean bathroom. About 30 minutes from downtown Seattle. A plane wing over the entrance is cool.

"Filthy!"

1
12/09/2017

This Best Western is Filthy! The furniture, drapes and carpet were disgusting! The beds are uncomfortable! The neighborhood isn't good! As soon as we got up to the room I called and told them we were checking out in the morning( we would have left then but it was 3 a.m.) I might not ever stay in another Best Western after this!

"bed"

5
11/09/2017

Got a great deal and a very nice bed. Recommend this Hotel to anyone traveling to Everett or Lynwood. Staff was helpful and very nice. parking was good and there are many restaurants and stores within walking distance.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for choosing the Navigator Inn and Suites. In addition, I want to thank you for recommending us to future travelers to the area. Our staff will be happy to hear the kind things you had to say. We hope to see you again in the future. Michael Zirnheld General Manager

"Just what we needed!"

5
07/09/2017

This hotel was the perfect choice for us! We were looking for a new home in the area, so we booked a room with a kitchenette. It was nice to be able to cook simple meals instead of eating out all the time. We also appreciated the free laundry facilities and the large variety of teas and coffee always available in the lobby. The location of the hotel was ideal, since it was so easy to get on and off the freeway. Thank you to all the hotel staff for an excellent temporary home while we looked for our permanent one. Fortunately, we found one quickly and we're now residents of the area.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am happy to hear you were able to find a home so quickly. I will let our staff know how much you enjoyed your stay! I hope you consider staying with us again in the future. Michael Zirnheld General Manager

"Great service"

5
05/09/2017

Our room was not ready when we arrived it was about a 30 minute wait but the manager went out of his way and gave us $20 off our stay. I enjoyed the bubble tub as well. And the location is nice close to the mall and other shopping.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for taking the time to review our property. I am sorry that you had to wait for your room however, it appears as if you were satisfied with the resolution. We look forward to seeing you again in the future. Michael Zirnheld General Manager

"What a Surprise"

5
03/09/2017

Very nice place. Quiet. Convenient. Comfortable beds. Great water pressure. Clean. Friendly, helpful staff. CLEAN. +++A surprise dinner buffet. Monday-Thursday evenings 530-730. An entree, salad fixings, bread, cheese, crackers. chips/salsa and up to 3 servings of wine or beer. The breakfast choices were very plentiful. This BW Plus is a very nice place. Sure wish more BW Pluses were like this property. Did I say, friendly and helpful staff? Nice, nice stay

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good afternoon, Thank you for staying with us. We are happy to hear that you enjoyed your stay so much! I will let our food and beverage department know you enjoyed their service. We look forward to seeing you in the future. Michael Zirnheld General Manager

"Nice motel, with good breakfast"

4
28/08/2017

Nice room, with friendly staff and good breakfast. The location in Everett is about half an hours drive from downtown Seattle, and five minutes from the Boing Visitors center. Lots of shops, restaurants nearby. It is convenient enough and we chose it primarily because of the distance/price factor. It is a little high priced for what you get, but that is a general reflection of the Seattle area, not the hotel itself.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Greetings, Thank you for your review. Many of our guest inform us that it is our location and price that makes us so attractive. During the summer months you will find that the price point is more than what you would find in the winter. I would encourage you to check us out then. Thank you. Michael Zirnheld General Manager

"Pleasant stay"

5
28/08/2017

I booked 20 rooms for a group. Form the time first contact to obtain a great group rate to check out from Hotel, everyone I dealt with were courteous and helpful. Breakfast was great. rooms were clean. Amenities were satisfactory. Parking spaces were limited.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Wow, thank you for choosing us for such a large group. I am happy to hear that you enjoyed your stay. I will make sure to let our staff know. I am sorry you found parking to be limited however we hope to see you again soon! Michael Zirnheld General Manager

"great place"

5
27/08/2017

Better than most apartments, great kitchen suite, King sized bed and lovely big bath, and living room Wish I could've moved in. Great place if you have to have a longer stay as well. Would have loved to have time in the pool.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for your feedback. I am happy to hear that you enjoyed your stay with us. I will make sure to pass your kind words on to our staff. We look forward to seeing you again soon. Michael Zirnheld General Manager

"Not bad, not great"

3
24/08/2017

Decent hotel on a busy road tucked behind a gas station. Staff are friendly and the room was OK. It had a stove and fridge so you can cook if need be. They serve a breakfast (didn't go) and have a guest reception from 530 to 700. It started about 15 minutes late. Snacks were fine. Beer and wine was of the lowest grade but hey, it was free. The area isn't the best so I would stick to their inside cardiovascular room which was fine. If you need a place to crash, this one isn't great bit it's not bad.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for staying with us. I am sorry that your experience did not meet your expectations. Please feel free to reach out to me with any suggestions that you have to improve your quality of stay. Michael Zirnheld General Manager

"Best Night Sleep"

5
24/08/2017

Loved the bed, my room was clean cozy quite and relaxing. Breakfast was just what I needed and I loved the coffee. This is just the place to stay when you just need to get away or on a long family vacation, everything was great!

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I want to personally thank you for your business. I am happy to hear that you enjoyed the comfort and coziness of our guest rooms. I would like to hear more about your stay so feel free to reach out to me with any other suggestions. Thank you. Michael Zirnheld General Manager

"great Hotel"

5
16/08/2017

we had a lovely stay at this Best Western, very clean rooms and wonderful front desk staff. They offered a free breakfast which was way above most free breakfast. And to our delight on certain nights there is a free dinner. Ours was spaghetti and meatballs and buns and salad and beer or wine with the meal. How awesome is that..we were only there one night so didn't use much of the facilities except the computer cafe which thankfully has a printer so you can print things like boarding pass. I took a walk around and was impressed with the gym and pool area. highly recommend this location

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, I am happy that you enjoyed your stay with us. The evening reception is Monday - Thursdays and is an added benefit unique to our property. Next time you stay, you will have to try out the rest of our amenities. Michael Zirnheld General Manager

"Not sleepless, close to Seattle"

4
16/08/2017

A positive experience for a reasonable price in the Seattle area. The nightly Manager's Reception on Mondays to Thursday was a pleasant surprise. Beer and wine and a light supper was provided. Breakfast was provided daily. Our room was clean, roomy and comforatable. The staff are friendly and we would defintely stay here again.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for taking the time to review us. I am happy to hear that you enjoyed your stay with us particularly the breakfast and managers reception. We hope to see you again in the future. Michael Zirnheld General Manager

"Nice place"

5
15/08/2017

This is a great place to stay. Especially for Canadian government employees. The breakfast buffet is amazing. Rooms are quiet. Friendly staff. I would highly recommend people to stay here. Give it a chance.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for taking the time to rate our property. I am happy that you enjoyed your stay in particular the breakfast. I will pass this information on to our staff. We look forward to seeing you again in the future. Michael Zirnheld General Manager

"Clean, comfy and great amenities for the price"

5
14/08/2017

We were impressed with the nice complimentary breakfast AND Monday-Thursday they do a complimentary "light dinner" including beer and wine. Very nice and great way to save some money! The bed was super comfy!

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for your response. I am glad that you enjoyed our breakfast service in addition to our evening reception. It is nice that we can help our guest save while they stay with us. Hope to see you again in the future. Michael Zirnheld General Manager

"Great Place to Stay!"

5
11/08/2017

The Best Western Navigator Plus has always been a great place. We have stayed here many times and have brought friends to stay. The rooms are great and the staff is wonderful. The location is great for us with all of the things we do,especially the air shows and museums. Will always recommend this hotel!

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Jan, Thank you for sharing your experience with us. I am happy to hear that you always enjoy your stay. We look forward to seeing you again in the future. Michael Zirnheld General Manager

"Nice hotel, great room"

4
10/08/2017

We stayed here for one night in a room with a Japanese bubble tub. The room was huge; it featured a full kitchen, living room, and separate bedroom. The staff we interacted with was wonderful and they had a good, albeit standard, breakfast. I gave it 4 stars because we could hear other people in their rooms both walking down the hallway and in our room. Also, the hotel doesn't appear to be in a very nice part of town and we were a bit concerned when the staff told us that they had security on-site 24 hours a day. However, that concern amounted to nothing.

"Another excellent stay."

5
07/08/2017

This is our motel of choice when in the area. Pet friendly. Great helpful staff. Wonderful complimentary breakfast and now snack buffet with beer and wine 4 nights a week.The room was comfortable, has micro,refrig and air conditioning.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for your comments. I am glad that you find our staff helpful and the breakfast and evening reception to be enjoyable. We hope to see you again soon. Michael Zirnheld General Manager

"Great Place North of Seattle"

5
07/08/2017

For a short drive north of Seattle this is a great place to stay. We've stayed at this location before and I found my most recent stay to be as pleasant at the first. The rooms are well appointed and offer a bit more space than the average hotel room. The room I was in had a small kitchenette so for an extended stay this place is excellent.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Jordan, I want to thank you for taking the time to submit feedback on our property. It looks like this wasn't your first stay. It makes me happy to hear you enjoyed both of your visits. I will share your feedback with our staff and we look forward to seeing you again in the future. Michael Zirnheld General Manager

"Not Fancy but Functional"

4
03/08/2017

We decided to stay outside Seattle on this trip to explore the area and, with luck, save some money. We've always had good luck at Best Western and this place looked central so we booked. Everyone we encountered was friendly and helpful. The room was a good size and clean and the beds were comfy. The kitchenette was a nice extra, especially at this price. The breakfast was very basic but who needs more than toast, coffee and peanut butter anyway. I wouldn't recommend the afternoon meal, though it was a nice gesture and some seemed to like it. I would go back.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for giving us a try. I hope we see you again in the future. Regarding our breakfast we do offer a variety of options including a waffle bar, build your own sandwich station and biscuits and gravy. I am sorry if this items were not available at the time you stayed with us. I will follow up with my team. Michael Zirnheld General Manager

"Great place to stay!"

5
02/08/2017

I booked this hotel, mainly for its close proximity to the Boeing plant. Everything about the place was very good! Big spacious room with kitchenette, very good wifi connection, plenty of parking, good beds, and complimentary breakfast had enough variety. The frontdesk staff were very helpful, friendly and courteous and the express checkout was very efficient. Did not use the pool/hot tub, but saw plenty of people who did, so that seemed to be good. One area for improvement is the breakfast area, which is small, so getting a table is a hit and miss matter. Location wise, it is on a main road that has good restaurant options close by, only a 5-10 drive to the Boeing plant and easy to get to downtown Seattle within an hour depending on traffic. I'd definitely stay again and would surely recommend it!

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Peter, I am pleased to hear that you enjoyed your stay with us. This fall we have plans to renovate our hotel and the breakfast area is one area that we plan to address. We hope to see you in the future and look forward to more feedback. Thanks! Michael Zirnheld General Manager

"wow, what a cool place to be at!!!"

5
27/07/2017

I would definitely stay here again. We got a great deal, place is close by to Future of flight and Boeing!!!! Sort of commercial and residential area, mall, restaurants and attractions short drive away. Super helpful staff, delicious hot breakfast, pool, hot tub this place has it all you need. Great job Best Western!!!

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Alexandra, Thank you for staying with us. I am glad you enjoyed your room. I will pass your kind words on to the rest of our staff. In the future please let me know if there is anything else we can do. Michael Zirnheld General Manager

"Lots of extras"

5
27/07/2017

This is one of the better BW plus in the northwest. The exterior is neat with airplane parts on the entrance. They offer a welcome gift plus the points to diamond members. They also do a small meal service at night with beer and wine. Lots of rooms have kitchenettes. I always try to stay here when I'm in the area for work.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Cassidy, Thank you for your review. Given are close proximity to Boeing. We thought we would go with the airline theme. It looks like you have stayed with us before and possibly the future. Please let us know if there is anything we can do to make your stay better. Michael Zirnheld General Manager

"Nice and quiet pace"

3
26/07/2017

It's my first time to stay at Best Western Plus Navigator Inn & Suites. My sister and my brother-in-law booked us a 2 bedroom suites. I like the room, it has small kitchen and TV and it's clean. The breakfast is good! my children like the waffles. Friendly staff as well. Most of all FREE WIFI. Thank you.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Thank you for your feedback Maria, I am glad that you enjoyed your stay. The waffles are the most popular item provided on our breakfast bar. I noticed that you rated us a three but it looks like you enjoyed your stay. Can you provide feedback on what we could have done to earn a five? Thank you! Michael Zirnheld General Manager

"what a pleasant stay!!!"

5
25/07/2017

A very nice place we chose due to close proximity of Future of flight museum and Boeing.I would definitely stay here again. Great value, we had king suite that was spacious, with full kitchen. Everyone was super helpful, delicious breakfast, nice pull with small deck that had barbecue. I guess you can use it?, we never asked.Super clean, very happy with the value!!!

"Not a good location and not a BW "Plus" feel."

2
24/07/2017

We stayed here for one night on our way up to Anacortes. The staff was friendly enough, but we quickly realized that the hotel was not in a good location. Any decent restaurant was a 15-20 minute drive away and I did not feel very safe walking my dog in the neighborhood surrounding the area. Parking was also an issue as I had to park my car at the gas station because there were no more spaces available when we got back from dinner. Lastly, while the breakfast was free, it was terrible. The eggs were rubbery, the hashbrowns hard as a rock and even my dog would not eat the sausage pucks. We have had a lot of free breakfasts at Best Westerns and this was by far the worst ever. I would not stay at this hotel again and I definitely did not feel like I checked into a BBW "Plus".

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good afternoon, I am sorry that my hotel did not meet your expectations. I would love for you to email me and let me know how we can improve. My email address is [email protected] I hope that you will reconsider staying with us. Michael Zirnheld General Manager

"Quick stop "

3
20/07/2017

Love the hot tub room separate sitting area and breakfast. Could use updating easier parking and layout. Pulse extra Bedding would be nice but over all it's a ok place. Staff was nice and buildings were clean

"Good value for your money"

4
19/07/2017

We enjoyed out stay here...great breakfast, 10 minute drive to Alderwood Mall, spacious room with kitchenette and an additional sink area besides the kitchen and bathroom sinks. Perfect for 3 ladies! Unfortunately, we experienced very annoying night time disturbances from the room above us. Otherwise, no complaints. For us it was great value because we snagged a great rate.

"Boeing Plant Tour"

4
19/07/2017

I was going to the Boeing plant tour in Everett. There is no public transportation once you get off the commuter train. The hotel is very far away from the plant and there are no restaurants within walking distance of the hotel. The hotel is the nicest place around in its area. Wish I had stayed down at the hotel at the Mukilteo ferry.

"Solid choice for Hotel choice"

4
18/07/2017

Best Western Navigator is a solid choice for a stay if you are near Everett, WA for a night or two. It's quite new, so everything in the building is new, which is nice. Price is reasonable for the quality provided. They have a standard free breakfast - eggs, some meats, cereals, muffins, juice, etc., which is all good, and something I always enjoy. Nothing unusual here, but good quality at a reasonable price. I recommend it.

"Home away from home"

5
15/07/2017

Very impressed with this hotel. We have a large family and we worried about how staff would treat us. We were treated with respect and kindness. Made our time of 7 days go by so easy. Very clean, no drama, and great breakfast. Thanks BW !

"What a surprise!"

5
10/07/2017

Very surprised with this hotel, especially for the price. Hotels in this area are generally not inexpensive, and often are very costly. This hotel, was a very pleasant surprise. I suggest looking into this hotel if you are in the area. The only negative of our experience was the breakfast was not great. However, it is free and serves it's purpose.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning Seth, Thank you for taking the time to review our property. I am happy that you enjoyed your stay so much that you would recommend us. I am sorry that our breakfast did not live up to your standards. We are constantly looking for ways to improve our breakfast selection. We look forward to seeing you in the future. Warm regards, Michael Zirnheld General Manager

"Great hotel to spend the night"

5
10/07/2017

The hotel is clean, looks nice and has good amenities including an indoor pool and hot tub. Service at the front desk was friendly and efficient. I ended up with a king room with a kitchenette. The room was good but there were no accessible AC outlets by the bed which was very annoying for charging my phone. Plus one of the outlets in the room was so loose anything would fall out of it. There were enough other plugs around though. The air conditioning was also a bit of a problem. There seemed to be no way to turn it on constantly, only an auto mode. Even at the lowest setting, the room was a little too warm and I couldn't force the AC on. It would come on eventually every so often though. Other than that, the room was clean with lots of space. The bed and pillows were comfortable. The kitchen was good with a fridge, freezer, microwave and stove. There were a few utensils which was good for eating at the hotel. The bathroom was clean and the shower worked well with good water pressure and warm water. Breakfast in the morning was great! Lots of choices and it was well stocked and tasted good. Checkout was quick and easy, especially with the form and receipt they slipped under the door to expedite things. Another little bonus was the aviation decor they had, being close to Paine Field and the Boeing factory. Overall, I had a great stay and would return.

"Good Experience"

4
08/07/2017

The desk staff and the breakfast staff were very helpful and cheerful at all times. i came in late and the night auditor helped out with my iPhone charger. The breakfast area was kept clean and stocked at all the times.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for sharing your experience with us. We are all happy that you enjoyed your stay, rooms, and amenities! You look forward to seeing you again in your future travels to the Everett area. Warmest Regards, Michael Zirnheld General Manager

"Didn't feel comfortable"

2
07/07/2017

Went to check in and there were 2 police cars in the parking lot. We stayed because it was too late to cancel, this hotel is not in a good area. We stayed here because the boeing plant is close by and we were passing through. The breakfast was ok, but in my book it is way overpriced for what you get. Did not feel clean.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for completing the survey regarding your recent stay at our property. I am very sorry to hear that we fell short of your expectations. We work very hard to ensure our guest safety as priority number 1. It sounds like upon your arrival we missed the mark. Please accept my deepest apologies and we hope to see you again in the future. Warmest Regards, Michael Zirnheld General Manager

"Very nice facility"

5
02/07/2017

This is a quality hotel with a nice pool and Hot tub. Facilities were very clean and the staff was very friendly. The family enjoyed the facilities and did request to stay another night due to the nice accommodations. Will stay again when the need arises. We did have a small dog which was allowed for the standard additional charge.

NavigatorSuites, Owner at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for the kind words. The team will be happy to hear that you enjoyed your stay and will be back in the future. Have a wonderful day! Michael Zirnheld General Manager

"SOCCER TRIP WITH KIDS"

3
25/06/2017

The hotel has great staff. The property is dated and the characters in the parking lot were concerning. During the entire stay, we encountered many scary individuals in the parking lot who wanted money or a light.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, On behalf of the entire staff here at the Best Western Plus Navigator Inn & Suites I would like to apologize for not living up to your expectations. First, I wanted to let you know that we do have plans to renovate the property in the near future. Second, we do have security that patrols our property at night however, it sounds as though we had a few individuals fall between the cracks. I will work with our security team to ensure that all guest feel safe and are not subject to solicitations. Thank you. Michael Zirnheld General Manager

"Everett Navigator Inn"

4
20/06/2017

Hotel was of a high standard and staff were very helpful. I have stayed at this hotel every time I am in the area and have had a good experience every trip. I would recommend the Navigator to anyone visiting the area.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for your continued business. The staff works hard to ensure every guest enjoys their stay. Have a wonderful day.

"Construction and chaos"

1
19/06/2017

Too much noise Disappointing breakfast Pet room was poor and prices were too high. Location in middle of major intersection. Having your own car was very necessary. No response from staff to concerns and complaints.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for your experience. While it's true that we were told the glue would be low odor and shouldn't affect our guests and that there wouldn't be any noise associated with the carpet project, I take full responsibility for the disruption that it caused to your stay. Our intentions were to replace the carpet in those two pet rooms so future pet owners, like yourself, could enjoy a fresher room. By way of an apology for your unpleasant experience with our hotel, I'll be refunding one of your two rooms back to you in full. Additionally, since we will be remodeling our entire hotel starting this fall, I'll also be sending you a certificate for a night's stay. It is my hope that once we combine the type of guest service that you experienced from most of our team, with new rooms, that you will have cause to give us another try... Or at least I hope you will. Thank you for staying with Best Western, Sincerely, Michael Zirnheld General Manager Best Western Plus Navigator Inn & Suites

"Good value for money"

4
18/06/2017

Nice hotel, new and fresh, the only slight disadvantage is that it is located some distance from Seattle city center, but if this is not important I can strongly recommend it. Excellent restaurant 5 minutes away by walking: "Outback".

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Dan, On behalf of the team here at the Best Western Plus Navigator I want to thank you for your review. In addition to the Outback we have several other dining options that are within walking distance you might want to try next time. Thank you. Michael Zirnheld General Manager

"Very comfortable stay"

4
12/06/2017

Great Breakfast buffet and very large hotel rooms, friendly staff and clean inside and out. Nice location to get to other local city attractions. Close enough to Seattle to enjoy the bigger city, but the affordability in a smaller city.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Good morning, Thank you for your comments. The staff work very hard to provide a safe clean and friendly environment that is satisfactory for our guest. Michael Zirnheld General Manager

"It's the little things that count"

5
08/06/2017

Stayed here on our way north. Hotel was clean, well appointed. Price included complementary happy hour (beer and wine) with hot dinner, and hot breakfast in the morning. Everything we needed was there - broadband, coffee, tea, small kitchenette, workspace for the business traveler. Staff friendly and welcoming. Would definitely stay here again.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
I could agree more with the title of your review. We take great pride in providing a safe, clean friendly environment for our guest and staff. I will pass your compliments on to our wonderful staff. Michael Zirnheld, General Manager

"Nice"

5
30/05/2017

Great stay had an awsome time at the hotel. Can't wait to bring my wife with me she will love it too. I will be staying at the best western a lot for work and like it compared to any other hotel in the area.

"Awesome people!"

5
28/05/2017

The people make this place special. The overall standard for Best Westernis kept, but it is the people that made this place special on my stay. If traveling though this area, I would seek out this BW again!

"Close to Boeing"

5
27/05/2017

We had a nice experience here. The room was newly renovated and clean with modern furnishings. We arrived late, and the staff was friendly. Very convenient if you're visiting the Boeing Future of Flight experience.

"Good stay"

5
24/05/2017

at this hotel. Room was spacious and comfy with comfortable bed. Kitchenette was adequately stocked and a welcome treat from eating out all the time. Bath was spacious with enough room to place your toiletries on the counter. Linens and towels were nice! We stayed here during a visit to the Boeing factory about 15 mins away. Parking lot is small. Breakfast has breads, bagels, pastries, waffles, cereals, hot entree, and juices with coffee and tea.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Thanks Wanda, we're really glad you had a good stay! I hope you and your family had fun at the Boeing Tour! We think it's a must experience here in the Seattle area. We really appreciate the great comments and hope that we'll have the opportunity to be home base for future fun visits to the Seattle/Everett area! Safe travels and fun adventures to you! Tim Cordodor Operations Manager

"Boeing Factory Tour, overnight in Best Western Navigator Inn & Suites"

4
16/05/2017

Overnight trip from Vancouver Canada with my 2 adult kids to Mulkiteo, Washington State for next morning tour of Boeing factory. First time visitor I made reservation based on relative cost. Almost 33% premium between US$ and C$ one must find value. I believe we did choosing the Best Western Plus Navigator Inn. Arriving around 10 PM after a day touring around Seattle we arrived in Mulkiteo. The industrial & commercial road entering and where the Navigator located looked sketchy at that time of night, so when entering the Navigator's basic lobby I asked to see the room first before committing just in case I would prefer switching to the Hilton adjacent to Boeing Field. The room turned to be large, modern and airy with 2 huge beds that gave us a relaxed sleep, great shower, kitchenette if we had the wont to use it. The breakfast in the morning was generous and delicious. In the morning I had a closer look at the lobby and noticed they had used airplane fuselage parts as interesting components in it's design. So as an ex-airline employee that was cool. The manager says it's lobby will soon be renovated, hope they stay with the same or similar creative theme. The distance from the Field was short. In summation the cost value was worth every penny saved compared to other hotels nearby. After visiting the very interesting tour of Boeing I doubt I will have reason to overnight again in Mulkiteo/Everett. But if I would I certainly would make the same choice. Excellent value.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Dear Oceanblue, We're so glad that you decided to join us. I loved reading your review and the surprise and delight aspect of your visit. It's really a theme that I hear often from our guests and it's a such a compliment to hear it from you. To help a little with your future visits, we have special Canadian rates available too. We hope to see you again soon and wish you safe travels and fun adventures until then. Regards, Tim Cordodor Operations Manager

"Navigator Delivers great experience"

5
13/05/2017

Arrival was smooth and friendly. Alice was gave me a brief but thorough overview of all the amenities including the complementary dinner being served with beer on tap. Housecleaning was respectful of my private space such as my suitcase but tidied up well and left even my towel that was used refolded and ready for me. Checkout was fast and simple. At $106 per night this was great value.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Dear Kelsey, Thank you so much for the review! It's wonderful to hear that you enjoyed your time with us. We appreciate guests like you and hope that we'll have the opportunity to serve you again! From our hotel family here, we wish you safe travels and great adventures! Tim Cordodor, Operations Manager

"Hotel stay"

4
06/05/2017

The room was nice, clean and comfortable but I feel the price was a little too high for the location. I needed a room for 2 weeks and there were no discounts for weekly or extended stays so I had to go stay somewhere else that was more affordable for me.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Hi Joe, we're glad you stayed if only for a short while. I'm sorry to hear that we didn't find a rate for you that met your needs. As an extended stay hotel, we are set up to assist our guests with long-term stays and our extended stay discounts are always open. The discounts start at the 7 nights or longer and they get better at 14 and 30 days. It sounds like you found a place but if it doesn't work out, we invite you back and I would be happy to personally assist you with reservations. Thank you for sharing your thoughts and time with us! Regards, Tim Cordodor, Operations Manager

"Bug issues"

3
06/05/2017

I found a bug in my bed and I called downstairs and the lady switched me rooms right away. It was hard to sleep after that. I had to wake one of my children up at 11 pm at night to switch rooms. They did not sleep well that night.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Hello and thank you for the review. I'm sorry you found a bug. As it gets warmer out, we will start to see them more. My team and I will be vigilant in looking for any insects that may have found their way in. We hope that you enjoyed the rest of your trip and we invite you back anytime. We'll assign a top floor room to help set your worries at ease. Best Regards and safe travels to you and your family, Tim Cordodor, Operations Manager

"A nice stay near Boeing"

4
30/04/2017

This was a pleasant hotel stay for a business trip. Best Western Plus is generally a good value at a nice property. Clean, efficient. Hotel crew was kind and helpful. AAA discount was helpful. I would stay again.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Hi Karen, thanks for choosing us! We appreciate your loyalty to Best Western and welcome you back whenever business brings you this way again! We'll always find you the best rates when you reserve direct. Regards and safe travels to you, Tim Cordodor Operations Manager

"Comfortable"

5
30/04/2017

The Navigator is a very nice place to stay. The staff are great and the hotel is very clean. It is centrally located with easy access to the interstate. We took have stayed here previously, and found it to be clean and quiet each time.

Shawn W, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Thank you for the endorsement Laurie, we really appreciate guests like you! We hope that we'll have the opportunity to serve you again soon! In the meantime we wish you safe travels and fun adventures, Regards, Tim Cordodor, Operations Manager

"Hotel needs improvements"

3
29/04/2017

Easy access of the interstate. the hotel had excellent customer service. They were very nice to upgrade out room. The rooms are getting a little tired and need to be updated. the grounds outside were very well maintained. The breakfast is good and is changed daily, however you are eating in the lobby.

Shawn W, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Dear Stuart, thank you for the constructive feedback. We hear you and are in the planning phase of renovation for our hotel. Over the next 18 months we will be transforming our look and feel and invite you back to experience our excellent customer service with an updated look and feel. Safe travels to you and we hope that we'll see you again! Tim Cordodor, Operations Manager

"Happy Surprise!"

4
29/04/2017

The hotel access is a bit tricky to find but not undoable. The front desk staff was always cheerful and willing to help. Check in was a breeze and we were given 2 room keys. The room was clean and comfortable. The TV was adequate. The inner window curtains had been removed but it didn't affect the light or sound. The breakfast was good. The waffle maker produced excellent waffles. We had a choice of regular or blueberry.There was fruit and cereal and the usual assorted items. The surprise was free happy hour the 2 nights we were there. There were pork sandwiches, chips, beer, wine. The next night it was chips, a little less but still filling and enjoyable. Lupe made sure everything ran smoothly. We had no problem with this location. It was about 30 minutes to Pioneer Square. I'd book this again if we were in the area. The price is right and it's a good hotel.

Shawn W, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Thank you for sharing your experience with our hotel. We love our evening reception and we're glad you were able to join us. The pulled pork sandwiches are my favorite too! I appreciate the comments about the team and hope that you'll join us again soon! Thank you for being a loyal Best Western guest, Tim Cordodor, Operations Manager

"Everett"

5
31/03/2017

I stayed at his motel when visiting Everett a few years ago and was pleased with everything then. The only issue was it is tucked back behind some other structures and is difficult to find the first time. The beds were not as comfortable as home yet they are generally not. Overall it is a great place to stay.

NavigatorSuites, General Manager at Best Western Plus Navigator Inn & Suites, responded to this review
Dear Jerome R, Thank you for sharing your experience with us. We are happy that you enjoyed your stay. It is tricky to find us since we are behind the Chevron gas station. We do hope to see you again in your future stays. Warmest Regards, Ayesha Sheikh- General Manager

"Problems with paying for room"

2
21/03/2017

See previous comments, very unhappy with paying for the room. The previous comment goes into details about how I paid for the room twice and each time I paid a different price, plus they weren't supposed to charge my account and they did sending me into overdrawn status on my card.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear julie3946AT, Thank you for your feedback. I apologize that this happened to you but, like I mentioned in my earlier response, we authorized the card. It wasn't a charge. We release authorizations as soon as the guest checks out and from that point on, it depends on your banking institute and what their policies are on releasing the funds back to you. We definitely don't like to mess up guest financials. We do hope to see you again in your future travels to the Everett area. Warmest Regards, Ayesha Sheikh- General Manager

""Best" is not just a name"

5
16/03/2017

Better than home! Clean, peaceful, warm and caring staff, great pool/fitness facilities, great breakfast buffet (not typical hotel free breakfast), coffee 24/7, microwave, fridge, and coffee pot in room, comfy bed, and located in a great spot for visiting all the aviation displays in Everett. Best of all was the staff, who not only were lovely to us, but lovely to a young woman who came in in obvious difficulty. The hotel is dog friendly as well, so what more could a guest ask for? Thanks!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Khnielsen, Thank you for sharing your experience with us. We are all happy that you enjoyed your stay, rooms, and amenities! You look forward to seeing you again in your future travels to the Everett area. Warmest Regards, Ayesha Sheikh- General Manager

"Excellent place to stay"

5
15/03/2017

When ever traveling in the Everett area do stay at this hotel. Location is great fast access to l-5, gas, restaurants, and shopping. They offer great prices, evening reception, wide variety for breakfast, beds are comfortable and staff are very professional and go that extra effort to do their best. Hotel has a swimming pool for relaxing and an exercise equipment. Full recognition is given for a diamond member where at other locations this is completely over looked.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Susana W, Thank you for sharing your experience with us. We definitely like to make sure that we thank all of our guests for their loyalty to us, it is very important. We are also happy that you enjoyed your stay and that you got to enjoy our evening reception :) We hope to see you again in your future travels to the Everett area. Once again thank you for your loyalty to our brand, we appreciate you! Warmest Regards, Ayesha Sheikh-General Manager

"Great Place!!!"

5
07/03/2017

Stayed here as part of our visit to the Boeing Factory. Loved the 727 wing over the outside entrance to the foyer, and the aviation theme throughout the building. Check in was quick and courteous. The room was very spacious, and everything was in good order and looked very good. The free breakfast was very good and can't fault the place. Stayed here a bout three years ago and it is still just as good. Rate was very reasonable as well.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Doublenaff, Thank you for sharing your experience with us! We are so happy that you enjoyed your stay this time as you did you the last. We hoe to see you again soon. Warmest Regards, Ayesha Sheikh-General Manager

"TA you've done it again!"

5
28/11/2016

As always we used the TA reviews to pick a motel for our annual "Black Friday" shopping trip to Everett/Lynnwood. As always they were right on! Good location? Check! Great staff? Check! Clean spacious room? Check! Great breakfast? Check! And the bonus? Complimentary Happy Hour and dinner which was extended to Black Friday for us shoppers! Another "Black Friday bargain!"

"Good place"

4
27/11/2016

The staff was excellent . When food got low or pool needed towels they were right there. We had a pet friendly room and it didn't feel like the bottom of the ring like other pet friendly hotels. We would recommend.

"Nice, Basic Place - Great Breakfast"

3
21/11/2016

We stayed here based on the reputation of other Best Western Plus rated hotels and found our experience to be adequate for what our needs were. I was traveling with 2 young children and 2 adults. We found the room to be in good order though it did feel a bit industrial. The room seemed better suited to business travelers expected to stay for extended periods of time. Small kitchenette in the entryway of the room and the furnishings didn't seemed designed to dampen noise in in the room. Breakfast here however was fantastic. (i.e. Waffles, eggs w/ pico de gallo. sausage, fruit, breads and juices)

"Great service and place to stay"

5
20/11/2016

Nothing to complain about. Breakfast was great, service was excellent and attentive. The hotel was close to stores, restaurants, so overall very convenient. We stayed there 3 nights and had easy access to Seattle and Everett.

"Convenient, clean, comfy"

4
16/11/2016

The Navigator Inn was easy to find and has easy access to and from the 5. Our room was clean, the bed comfy and had a window that fully opened. The pool was small and swallow but still good for some exercise. It is a great size for kids. They also had a exercise room. The breakfast had both hot and cold choices. The hotel is next to a convenience store/gas station which is very handy. We would stay here again.

"Good place to stay."

4
14/11/2016

We were welcomed with very friendly staff. The hotel room was clean and decently sized. The indoor pool was good for the 4 year old, but a little on the small side. The morning buffet breakfast was great and had lots of variety. Now the not so good news: the walls are a little thin so you can hear your neighbors above and below you, especially when toilets are flushed or when kids are running around. The bed and sofa bed were just ok. Overall, the previous reviews were pretty much on the money.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Hilobb, Thank you for sharing your experience with us. We are glad you enjoyed your stay and enjoyed some of the amenities. Just some information for your next stay with us, as a guest at our hotel you also have full access to Emerald City Athletics. They have a bigger swimming pool that you can use along with the rest of their facility. We hope to see you again soon in your future travels to this area. Warmest Regards, Ayesha Sheikh-General manager

"Quality Overnight Stay"

5
12/11/2016

We arrived in the evening after being on the road all day and was greeted by a smiling Antonio. Our room was everything we hoped for: comfy bed, quiet. And then the continental breakfast has to have been the best I've ever had and I travel lots. We had some problems understanding out billing but the staff was awesome and helped us!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear 827 Greta, Thank you for sharing your experience with us. I am so happy that you enjoyed your room and our breakfast. We strive for our guests to have great experiences and love to share all comments with the team so we can learn and keep on doing a great job. Thank you for choosing to stay with us. Your friends at the Navigator. Warmest Regards, Ayesha Sheikh-General Manager

"A perfect landing pad"

5
09/11/2016

Excellent small hotel with an above par breakfast and multiple area restaurants and stores. The overall ambiance is a true above the average. Easy jumpoff location for the Freeways and other areas of the Metro area. Hot water, clean rooms and decent beds. The kids that were present seemed to really enjoy the pool. I kept myself amused by looking into some of the vehicles presented on the local car lots. All in all, a very relaxing stay.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Mack R, Thank you for sharing your experience with us. We also like the fact that we are so close to everything. We are happy that you enjoyed the breakfast. We hope to see you soon in your future travels to the Everett area. Your friends at the Navigator. Ayesha Sheikh General Manager

"good place to stay"

4
08/11/2016

a birthday party for 4 year grandson on Saturday. A 8 year old grand daughter's soccer game on Sunday. needed to see both. Did not relish the long drive 2 days in a row. So the best option spend a night at a hotel. Best Western plus is our option. We always get good service and value for the money, and this one we had stayed at before. Bubble tub room wasn't available, darn. Still if ever need to stay overnight in Everett we will always choose this hotel.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Dennis T, Thank you for sharing your experience and your kind words. We are happy that you got to enjoy the grand children and our hotel. We hope to see you again soon. Your friends at the Navigator, Warmest Regards, Ayesha Sheikh-General Manager

"staycation"

5
30/10/2016

This hotel is amazing. From the comfortable beds, to the great breakfast to the amazing room. The staff is incredible and will help you with anything you need. I would stay here anytime. Excellent hotel. Yes yes yes

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Brucelee1, Thank you so much for sharing your experience :) We love that you had an excellent experience here and can't wait for you to come on another staycation. Your friends at the Navigator. Warmest Regards, Ayesha Sheikh

"Cleverly styled to highlight Everett's star attraction, Boeing Field, this motel has the feel of an aviator's roadhouse."

4
24/10/2016

Our room was clean with a comfortable bed and plenty of extra space. We were upgraded to an executive suite, so had not only a couch and chair but also a little kitchenette. I needed use of a fax and the front desk kindly offered use of theirs. Plus they have a nice little business center with a printer that actually works! Only 30 minutes from downtown Seattle, we'd stay here again to catch some savings on the overpriced downtown hotels.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Cindy C, Thank you for sharing your experience with us. I agree with you. I think the wing outside and the navigation theme through out the hotel goes great with the Boeing factory which is only a few miles away from us. I'm happy that my team was able to help with the fax machine. We look forward to seeing you again in your future travels to the Everett area. Warmest regards, Ayesha Sheikh

"Great hotel"

5
21/10/2016

Very nice hotel with nice clean rooms and a great breakfast. In the evenings they have a social time with food and wine and beer, free. Good location close to shopping, reasturants and the Boeing factory.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Akcruizer, Thank you for sharing your experience with us. I'm happy to hear that you enjoyed the breakfast and the evening reception. We are in a great location, close to a lot of things. We hope to see you again in your future travels to the Everett area. Warmest Regards, Ayesha Sheikh-General Manager

"great people"

5
21/10/2016

I stay here often and always feel comfortable with the service I get and the quality of the rooms. Happy hour and breakfast is great, Use of Fitness center across the street is perfect. Love the indoor track.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Steve M, Thank you for sharing your experience with us. We are so glad that you enjoy your stay here with us and enjoy breakfast and the evening reception. It's great to hear that you do use Emerald City Athletics for a work out. Its a great partnership we have. We hope to see you again soon. Your friends at the Navigator, Ayesha Sheikh-General Manager

"Clean rooms and great breakfast"

5
16/10/2016

Nice clean room with a kitchenette. Easy to prepare simple meals in room. Also, breakfast there is wonderful. One morning I requested a simple to go bag..had water, bagel, yogurt, and piece of fruit, ready for me on way out the door. Staff is very friendly and helpful.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Christina, Thank you for sharing your experience with us. I'm happy that you enjoyed your breakfast and also got the grab and go breakfast. We hope to see you soon in your future travels to the Everett area. Warmest Regards, Ayesha Sheikh

"Wonderful welcome"

5
11/10/2016

We stayed here for just one night but the manageress made us feel we had been here forever. She really put herself out to make us comfortable by giving us a complimentary evening meal to sending a packed supper to our very tired son in his room. The room was very comfortable and the pool was wonderful. Breakfast was excellent and set us up for the day. The manageress is a real treasure.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear tomtheagaman, Thank you for sharing your experience with us. I appreciate your comments. I am glad that we could help your son get what he wanted for dinner :) I do hope that the next time you come to Everett from the UK, you do stay with us. It was a pleasure talking with you. Warmest Regards, Ayesha Sheikh-General Manager

"Noise Problem"

3
11/10/2016

Room was on the second floor. Went to sleep everything was quiet. Woke up around midnight from voices coming from the room above us. Could hear people walking, talking, drawers being slammed. Phoned desk as they told us they would be there 24 hrs. Let the phone ring for a long time but no one answered. Noise finally ceased around 4 am. Hardly got any sleep at all. Would never stay here again unless at was on top floor.

"Outstanding and excellent customer service"

5
07/10/2016

My elderly mother had to move into this hotel for 3 weeks while her apartment was being renovated. She had some special requests, always immediately attended to. I was there often to help her, and they were super friendly to me telling me if we had any issues or needs, just ask! The staff was incredibly nice, from the front desk folks like Kim and the lovely lady Lupe who was kept very busy especially during the complementary dinner buffets. Every single time I called to be connected to my mom's room (LOTS of times) they at the front desk were always exceedingly polite and helpful. I can't say enough about their 5 star service - they must have managers who excel at hiring special people. I'd stay here or recommend it to others again in a heartbeat!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear CJC94, Thank you for sharing your experience with us. It makes us so happy to hear that not only your mother enjoyed her stay but that you had a great experience. We strive to make sure that all of the guests that walk through the front doors have only the BEST experience. Thank you for all your kind words. We hope that you will still come and stay with us when you need to get away. Your Friends at the Navigator. Warmest Regards, Ayesha Sheikh-General Manager

"Fantastic Place to stay"

5
03/10/2016

If you are looking for comfort, cleanliness, kindness, some where that you will feel at ease stay at this Best Western. They are the best! They provide a great evening light supper which includes beer and wine and an assortment of foods and in the morning a fantastic Breakfast. You get your moneys worth while staying at this hotel.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Susana W, Thank you for sharing your experience with us. We are so happy that you enjoyed the evening reception and the breakfast. Thank you for saying that we are the best, my whole team was excited to read your review. We look forward to seeing you again in your future visit to the Everett area. Your friends at the Navigator. Warmest Regards, Ayesha Sheikh-General Manager

"Comfortable and reliable"

4
29/09/2016

Good hotel , large comfortable suite with full kitchen facilities and a huge jacuzzi ! Good location accessible to local shopping malls , Boeing experience and visiting Vancouver . Very helpful reception with great reception manager , Antonio Cudd , who went out of his way to make our stay happy and comfortable . The negative points are breakfast lacks healthy options , plenty of unhealthy choice , so I didn't have any unfortunately . The level of housekeeping is quite average and superficial .

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Enamabood, Thank you for sharing your experience with us. I am happy that you enjoyed your stay in our bubble tub suite. Thank you for giving me a suggestion about healthier breakfast options, I will definitely look into that. We hope to see you soon in your future travels to the Everett area. Warmest Regards, Ayesha Sheikh-General Manager

"Wonderful staff."

4
28/09/2016

Very nice hotel, but what stood out the most for us were the employees. We came into the hotel in the evening without a reservation. We tried to use a Best Western voucher to pay for the room and this turned out to be complicated and unsuccessful venture. However, we were very impressed by the Front Office Manager, Antonio Cudd and how he handled the situation. He was very patient and did everything he could to sort things out and take care of us. We were also impressed the next morning by the staff who were taking care of the breakfast service. It was a very busy Sunday morning and they were running their legs off trying to keep the food coming in a timely manner, and yet they were friendly and smiling, and one of the employees even took the time to help a frail elderly lady with obvious care and compassion. Our stay was a positive experience and the employees made the difference.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Arlene B, Thank you for sharing your experience with us. We take a lot of pride in our guests here and try our best to make sure no matter what, we leave a great lasting impression. Thank you for recognizing our staff. It means a lot to all of us. We hope to see you again in your future travels to the Everett area. Warmest Regards, Ayesha Sheikh-General Manager

"Very good hotel"

5
24/09/2016

Great hotel and great breakfast. I had two sets of relatives stay here during the summer and both sets liked the hotel. It had a very good breakfast for all the tourist-ing they did during the day. This hotel is one mile from my home, so it was a great choice so that they were close.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Rebecca S, Thank you for sharing your experience with us. I am happy to hear that your family has only great experiences here. I hope you have had the chance to stay here for a staycation. Thank you for recommending us to your loved ones. Your friends at the Navigator. Warmest Regards, Ayesha Sheikh-General Manager

"Very pleased. "

5
17/09/2016

Clean room. Decent pool and hottub. A specific smell in the hallway but that's understandable as this is a pet friendly condo hotel. Was pleasantly surprised to see all the utensils provided. Even pots and baking trays. And we stayed from Friday night for sat and Sunday; and they had different breakfast options from sat to Sunday. Don't know if it was the weekend thing but it was good breakfast and the variety is good. Loved the stay and the overall Boeing theme. Will definitely stay again and recommend it to others.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Nadiya S, Thank you for sharing your experience with us. I am glad to hear that you enjoyed your stay with us. Our breakfast is like this all week long, after all it is the most important meal of the day :) We are looking forward to seeing you again in your future travels to the Everett are. Warmest Regards, Ayesha Sheikh-General Manager

"Not a bad place to stay in the area"

3
17/09/2016

I said not a bad place to stay in the area, but you must know the wing I stayed in is in need of a major updating. It is very dated. The table chairs were stained with an unknown substance and you think housekeeping would have noticed or management for that matter. I was worried about the linens, but it was or appeared to be clean.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear onemarcat, Thank you for sharing your experience with us. I am aware of the updates that we need. We are currently working on getting a anew look. I hope to see you again so you can experience our new rooms. We will keep our guests updated on our progress via our facebook page :) Warmest Regards, Ayesha Sheikh-General Manager

"Pretty Decent Hotel"

4
15/09/2016

We stayed here for the long week end for a night and room is really nice. Beds are comfy and the area is quite. Nice pool and hot tub. There breakfast is amazing. I will recommend this to my friends. The price is a bit high though but it is worth. Having a good night sleep is the only thing we needed that night as we are very tired from our long trip.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear homemepls, Thank you so much for sharing your experience. I am so glad that you got a good night sleep. I have been in situations where after a long day the bed isn't comfortable at all, and that is no fun :) Glad you enjoyed the breakfast as well along with some of the other amenities. We look forward to having you come back and stay with us again. Your friends at the Navigator, Ayesha Sheikh-General Manager

"Good Value and central location."

4
11/09/2016

We travel from Canada once or twice a year to shop at the near by shopping malls. We feel this property is central to where we want to shop. They have a decent breakfast and the rooms are large. i'm not sure if all the rooms have a kitchenette but we usually book a room near the pool and it has a kitchenette and the beds are comfortable. The property has paid laundry machines, a pool/hot tub, and there is a gas station very close by you can walk to it.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Andrea M, Thank you for sharing your experience with us. I am happy that you choose to stay with us when ever you come down. I hope you got some good deals shopping :) Hope to see you again on your next shopping trip. Warmest Regards, Ayesha Sheikh-General Manager

"Best Western - Everett"

4
07/09/2016

This was a great, very nice/clean hotel. I enjoyed the staff, and the free beer and wine during happy hour was awesome. But the breakfast was absolutely terrible. Even the store bought bagels were rock hard.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Aubrey R, Thank you for sharing your experience with us. I'm happy that you enjoyed the evening reception. If you have any suggestions to help improve the breakfast experience, please do email me and give me some suggestions. I would love to hear your ideas because we are trying to improve breakfast. My email address is [email protected] Looking forward to hearing from you soon. Warmest Regards, Ayesha Sheikh

"Average"

3
06/09/2016

Need more parking there are not nearly enough spaces for the rooms that there are. The carpet in the hallway is very dirty and it smells. The view out the window was crappy nothing but trash. The staff was very pleasant and the lobby was clean and bright. The room was clean and mostly comfortable. The area the hotel is in is a little sketchy a lot of homeless/bums.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear F3484BSjasone, Thank you for sharing your experience with us. I know parking can be tough here when we are sold out, but we do have more parking on the Chevron side. I do hope you come back and visit. Warmest Regards, Ayesha Sheikh-General Manager

"Good value hotel"

4
06/09/2016

We had a very pleasant stay here on our way down to Oregon. The bed was very comfortable. The room spacious and clean and the staff very friendly and welcoming. It included a breakfast that we were unaware off until we were told during check in. I normally do not eat these types of breakfasts but were surprised at the taste of the eggs and sausage and also enjoyed the self made blueberry waffle. Would recommend this hotel.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Johan L, Thank you for sharing your experience with us. I am glad that you enjoyed your stay with us and enjoyed our breakfast :) We hope you enjoyed your trip to Oregon. We hope to see you again soon in your future trips to Everett. Warmest Regards, Ayesha Sheikh-General Manager

"Had a wonderful stay"

4
05/09/2016

I booked this hotel for our annual trek to Seattle area for our (3) fantasy football drafts, it is close to many things we needed. Golf courses and good bars and food establishments. I loved the small pool and hot tub here, the staff was very friendly. I would recommend this clean, fun staffed facility to anyone.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear JeffD915, Thank you for sharing your experience with us. I hope your FF drafts went well. Good luck to you :) I am also happy that you enjoyed your stay with us and got to enjoy the pool and spa. Hope to see you soon in your future travels to the Everett area. Warmest Regards, Ayesha Sheikh

"great value"

5
03/09/2016

i love staying at any Best Western Plus and this was a really good one. they have better mattresses and good breakfasts. this one also offered evening food M-Th. I was helping family move and having a comfy bed proved very important.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Kimberly R, Thank you so much for sharing your experience with us. Moving can be exhausting, and I'm so happy that you were able to get good rest at the end of a long day. I hope the next time you visit you will be able to enjoy the rest of the amenities. Until the next time. Warmest Regards, Ayesha Sheikh-General Manager

"GOOD HOTEL WITH HELPFUL STAFF"

5
02/09/2016

We choose the hotel because we planned a trip to Boeing factory the next day. It is a good hotel, clean, well maintenance and with friendly staffs.They replied my email promptly and answer my questions patiently.

"Completely Adequate"

3
25/08/2016

This suited our needs for this evening. Not that easy to find places in Everett. The little kitchenette is a real plus. Parking felt safe enough-- out of sight from the busy street. Décor on the '60's side -- with an aviator theme, being close to Paine Field.

"Great family stay for the price!"

5
23/08/2016

We selected the Best Western Navigator Inn & Suites in Everett partially for the great rates, and also for the proximity to the Boeing Everett tour. The property sits a bit back from the main road but I was able to navigate to the front door without any problems. The lobby was clean and open, and the check-in process was quick and efficient. Antonio gave us the information that we needed. Our room had 2 queen beds and the additional vanity outside of the bathroom area was a plus. Kitchenette was also a a hit. The room was spacious for the 4 of us, beds were clean and comfortable. There wasn't a hint of noise even though our room was located right above the lobby. Pool and hot tub were nice. The breakfast was always stocked, and staff were on hand to replenish any supplies that were low. Same thing for the afternoon Managers Reception. Food, snacks, and refreshments were always in good supply even though it was busy. If we make it back to the Everett area again we'll be sure to be stopping by.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Stan A, Thank you for taking the time to share your experience with us. My team and I are so happy that you enjoyed your time with us. We definitely try to make all experiences memorable ones. We do hope that you make it back to the Everett area to visit us. It was a pleasure having you stay with us. Warmest Regards, Ayesha Sheikh-General Manager

"Good service, good quality"

4
22/08/2016

We had a great time at this hotel. The Boeing Tour was awesome. and only 15 minutes drive. Great eating places nearby. Close to Seattle - about 1 hr with no traffic. Several local smaller-type restaurants offered change-of-pace to usual varieties. Bedding was cool and comfortable. Our first night's room had 2 separate living and bedroom rooms, and hot tub within the bedroom - very nice touch. Our second & third night required moving to another King room - not as large, but still had "kitchen" area. Staff is very accommodating to your needs.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Victoria B, Thank your for taking the time to share your experience with us. I'm glad you got to try some local restaurants and enjoyed the Boeing Tour. Also, we are happy that you enjoyed your stay not only in the bubble tub suite but our king room. We hope to see you again in your future travels to Everett. Warmest Regards, Ayesha Sheikh-General Manager

"Nice looking but smelly room ??"

1
20/08/2016

Checked in late and had planned a 3 night stay. However our room had an odour as soon as we walked in. The night clerk came up to smell it and at first thought it was the cleaning products but then realized it was not! There were no other rooms available so she asked if we would like an air freshener. We ended up going to buy 3 at Chevron and gave her the receipt and she comped us for 1. We made coffee and that didn't help either. First time we have ever encountered this problem! We will be moving to another hotel in the morning ??.

"Welcome Location"

5
20/08/2016

Very late nite arrival handled extremely well for no reservation and a very tired Senior Couple. Warm and friendly staff making every effort to assist and please. A location to return to. Bonus morning breakfast that was top notch as expected from BW.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Colin Q, Thank you for taking the time to share your experience with us. I am pleased to hear that you will be returning. We will be waiting :) Warmest Regards, Ayesha Sheikh-General Manager

"A good clean, modest home"

4
20/08/2016

This hotel has a good location and is ell presented, reasonable value, but not fancy.The weather was hot and a working A/C was reasonably quiet. The hotel staff are very helpful and are friendly, too.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear RobertnM5813CG, Thank you for taking the time to share your experience. AC is definitely great in the weather we have been having. Glad you were able to stay cool :) Hope to see you again soon. Warmest Regards, Ayesha Sheikh-General Manager

"Family Visit"

4
19/08/2016

Upon check very helpful on all available amenities'. Location info. Couldn't get hotel computer to get my boarding pass. Esmarelda went online she actually showed me what to do. She got it for. She was wonderful! Helpful with a smile.

"Excellent"

5
19/08/2016

This is by far the best Best Western Plus that we've stayed in. Their complimentary dinner plus beer and wine from Mon-Thur was wonderful, not to mention the hot breakfast. It's sufficient for the price that you're paying. The fully equipped kitchen in the room that we stayed in was a bonus. It has a full size appliances.

"BW Navigator"

4
18/08/2016

The room was very nice. Great location for visiting Boeing plant. Clean room, quiet, breakfast offered, comfortable room, laundry available, great location. Parking was free and adequate, a very nice place to stay.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Sharon C, Thank you for sharing your experience with us. We are happy that you enjoyed your stay with us. We hope to see you again soon. Your friends at the Navigator. Warmest Regards, Ayesha Sheikh

"Not fancy 5 star... But still the BEST hotel I've been to and here's why..."

5
17/08/2016

Where do I start. I'm here on business for a week and I couldn't be more pleased. They offer FREE access to gym next door ( the onsite gym is just cardio) . They offer FREE shuttle service 7 am- 7pm, FREE beer and wine and lite dinner M- F, on site laundry FREE, FREE breakfast ( waffles, oatmeal, eggs, ham, biscuits, great coffee). I'm in an executive suite with 2 TVs, mini kitchen with dishwasher, stove, microwave, small fridge, for a very reasonable price! The room is modern, clean, granite countertops in kitchen and bathroom, comfy bed, Super Nice Staff!! I wish all hotels could be this accommodating. You won't be disappointed !

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear MzMarge, Thank you for sharing your experience with us. I am so glad you got to enjoy the the breakfast and the evening reception. I can't wait to share your comments with my team. We hope to see you again soon. Warmest Regards, Ayesha Sheikh

"Clean, Professional, Absolutely Great Property"

5
11/08/2016

I stay at a lot of Best Westerns and this place was the greatest place I've ever stayed in. Best Western Plus Navigator Inn reflects positively on the entire hotel chain. Clean in every aspect, professional and accommodating staff and impeccably maintained facility. They offer a whole lot more than what is expected in any hotel stay. I've never given a cross-the-board "10" for any hotel in my life, but I did for this one. Keep up the good work, this hotel is what other hotels should strive to be like.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Anthony R. Thank you so much for sharing your experience with us. My team and I were so excited to see your comments. We hope that you come back and visit us again when ever you are in this area. Once again thank you so much for your kind words. Your friends at the Navigator :) Warmest Regards, Ayesha Sheikh-General Manager

"Clean and friendly"

4
08/08/2016

We were able to walk to the check in (with out reservations) and be in our room with in minutes, Our room was clean and we had friendly service. The breakfast was not bad They had waffles, eggs, gravy and sausages, different fruits, cereals, and yogurts. We enjoyed our stay. I would stay there again with my family.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear John L, Thank you for sharing your experience with us. I am so happy that you enjoyed your stay with us. We definitely can't wait to see you again at the Navigator. Warmest Regards, Ayesha Sheikh-General Manager

"3 Night Stay"

5
04/08/2016

Best place I've ever stayed at. The general manager Ayesha was constantly serving customer needs and helping everyone. An incredible experience. Totally red carpet treatment. I highly recommend this heavenly experience.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Jack H, Thank you so much for sharing your experience with us. It was nice talking with you and I'm happy that you enjoyed yourself. I believe if I can interact with most of our guests and put a smile on their faces I have served my purpose. Thank you for your kind words, it means a lot. Hope to see you again soon at the Navigator. Ayesha Sheikh-General Manager

"Best Place to Stay"

5
04/08/2016

Hotel staff go above and beyond, breakfast is by far the best breakfast I have ever seen anywhere, clean, well located. This hotel has everything you could ever want for an amazing stay away from home. They take care of all your needs and are the most friendly staff I have ever encountered.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Deborahjaneh333, Thank you so much for sharing your experience with us. I am glad you enjoyed the breakfast we have. After all it is the most important meal of the day :) I shared your comments with the team and they were very happy to hear what you had to say. We hope to see you again soon at the Navigator. Warmest Regards, Ayesha Sheikh-General Manager

"Bring Pillows!"

3
01/08/2016

Great location close to the Seattle Premium Outlets and Seattle. The pool is small however it is not used much so it was a private pool for my husband and I. The hot tub was a welcome break after a day of shopping. The breakfast was standard and well liked by everyone. The breakfast area was always busy in the morning. We had a king kitchenette suite it had a nice fridge, 2 burner stove, and toaster. The sleep quality was definitely impacted by the pillows. The pillows were foam chip and very small - think couch pillow/decorative pillow. 6 pillows on the bed and they still did not reach end for end. The hair blower and built in shampoo dispenser did not work but was quickly rectified.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Corcare, Thank you for sharing your experience with us. I agree, a hot tub after a long day of shopping is just what the doctor ordered! I'm glad that you enjoyed the facilities. I will look into the pillows to see what we can do about getting bigger ones. Once again, thank you for choosing to stay with us at the Navigator. Warmest Regards, Ayesha Sheikh-General Manager

"Nice stay"

4
30/07/2016

Nice room, nice hotel, convenient location. Room was comfortable and met my needs for short one night layover. Liked it so much, I booked with another Best Western. Lost one star because my room was not ready at 4PM and parking spaces are limited. Staff was very nice.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Robert C, thank you for sharing your experience with us. I am so pleased that you enjoyed your stay with us. I apologize for not having your room ready in a timely manner, but we are working on that. I do hope that you come back and stay with us. Warmest Regards, Ayesha Sheikh-General Manager

"Loved the Airplane Theme !"

5
28/07/2016

What can I say...we had a group of 28 people and the hotel not only worked perfect with it's location to the Boeing Plant Tour but the hotel staff and the Area Director, Bill Rode could not have been more helpful. Beautiful exterior and interior design to go with the airplane theme. We stay at least 30 days a year in a hotel. This hotel not only provided a great hot breakfast but hosts a light dinner Monday-Thursday (to include beer or wine) for all guests and offers a free laundry room. Needless to say we will be back! Can't wait to see next year after the entire interior undergoes a renovation!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Yojack1, Thank you for sharing your experience with us. It was great to have your corvette group stay with us. You all are delightful. I am glad that you got to enjoy not only our breakfast but the evening reception. We can't wait to see you again. Until then safe travels with your group. Warmest Regards, Ayesha Sheikh-General Manager

"Indoor pool"

5
26/07/2016

Indoor pool small but pretty nice. Newly build Clean and smells good. My little ones love the pool and eating area ! 25 min to tulalip premium outlet. I was traveling to Bellevue couldn't find a hotel under $250 with indoor pool so I found here at everett and also is close to the premium outlet!!!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear C C, Thank you for sharing your experience with us. I agree, the location is great! 25 minutes to the premium outlets and 25 minutes to Seattle. I'm glad that your children enjoyed the pool, I hope you had time to enjoy it as well :) We look forward to seeing you again soon. Warmest Regards, Ayesha Sheikh-General Manager

"Good Hotel near airline museum"

4
25/07/2016

This was a fun hotel to stay in. It is very close to the Boeing airline museum. The hotel has an aviation theme. We liked it a lot. It has a good fitness center and a nice location. We will come back.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Spencer F, I am so happy to hear that you enjoyed your stay with us. Just to let you know for your future stay, as a guest here you also have free full access to the gym next door. All you need to do is let us know and we will give you a pass that is good for your entire stay. Thank you for sharing your experience with us and we look forward to seeing you again. Your friends at the Navigator, Ayesha Sheikh- General Manager

"Weekend Stopover"

4
24/07/2016

This hotel is conveniently located in Everett, Washington. We came down for the weekend to visit the Flying Heritage Museum which is close by. Our room was clean and spacious. It included a fridge and microwave at no additional costs. The staff was very attentive and helpful. The hotel has a unique navigator theme as the face of the hotel looks like it is a part of an aircraft hanger. Very brilliant and unique idea concept. The hotel is beside a gas station and you have to look out for the proper entrance to the front of the hotel. The breakfast is good and convenient........however they need to consider providing some more gluten free options. Eg gluten free cereals and muffins. Otherwise the breakfast is okay. I would definitely come back to this hotel location.

"Aeronautical theme"

4
21/07/2016

We were there for two nights, and the great thing is that we had no problems. The complimentary hot breakfast was good. Eggs, fruit, pastries, waffles, cereal, yogurt. The design of the hotel is interesting, with an aeronautical theme The awning over the entrance is an airplane wing, for example. It's interesting. I've had good results with the Best Western brand, and this was no exception.

"I would not stay here again. Much too expensive and too many problems with the room."

3
21/07/2016

I could not get the heating/cooling unit to do anything by very cold air. The shower malfunctioned and made it very difficult to get the soap off. I informed management when I checked out and certainly would have liked a partial refund but none was offered. On the plus side, the breakfast buffet was excellent with many, many choices.

"Amazing "

5
20/07/2016

We stayed here for 4 days. The people were incredibly helpful. When we first arrived we realized we had forgotten to buy a gallon of milk for my baby brother. We asked if they could bring us a glass or two after explaining to them what had happened. Well, they gave us an entire gallon . They supplied hi chairs and pool floats. The rooms were clean and the breakfast was tasty. I definitely recommend this hotel to anyone staying in the area.

"Nice quiet place "

5
18/07/2016

We choose this place as it was easy to get to in drive usa/Canada. The staff here are super friendly and helped us. The gym has decent equipment and the swimming pool nice and clean. We stayed in a room by the main road and heard no noise for the night. I am also a light sleeper so this was a bonus being so quiet. The breakfast was really goood a range as well

"Come in for a landing and stay awhile!"

5
16/07/2016

I was just looking for a decent place to relax from my business trip, I got so much more! Conveniently located not far from the center of town, you get a whimsical feeling going in under the wing of an airplane. Friendly front-counter folks informed me that they were going to start their light dinners shortly. Apparently a few hotels are doing this during the week, the best part? You can have 3 beers or wines for free! and it's Shocktop, not Bud-light! The rooms are nicely sized mine came with a kitchenette. There was an unfortunate fire alarm incident (patron forgot about something he put in the oven, and then went to sleep. Not to worry the staff did a great job ensuring we were all safe.

"Great place to stay away from home"

5
15/07/2016

This is a great long or stay place to stay. Staff is always welcoming and friendly. Rooms are always consistently clean and comfortable. They have a great breakfast and evening reception during the week.

"Outstanding"

5
08/07/2016

Excellent in every way. In particular a truly accommodating hotel. Terrific shuttle not just to airports but to attractions and mass transit. Allowed to check in at 10:30 am and check out at 3:00 to accommodate our transport arrangements. Highly recommended

"Cody's train trip"

5
07/07/2016

Travelling with our grandson we booked the one bedroom suite. Perfect with well equipped kitchen and spacious master bedroom with bubble tub. This room was spacious, bright and very clean. The pool had easy access and was heated. Breakfast choices varied and the service was excellent. Monday to Friday also has evening "snacks" which are adequate as a meal, complete with draft beer and wine - at no charge. We arrived early by train (10:30 AM) and they made sure the room was available for us at that time. Leaving, our train was at 5:30 PM and they allowed us to remain in the room until 3:00 PM. They have complimentary shuttle that takes you a maximum of 10 miles which was perfect for taking the Rapid Transit into Seattle. This hotel treats their guests very well, and it is obvious the staff love their job!!

"Thank you Best Western Plus Navigator, Everett"

5
07/07/2016

I hope the Best Western Plus Navigator Inn, Everett is representative of Best Western Hotels because I will refer my friends and family. Our only concern is that they would think that we are exaggerating. But in fact, It is hard for us to find anything about our stay that wasn't perfect. The property and every detail of our stay was a memorable experience. Most important we found every employee to be friendly, courteous and concerned that we were served. Thank you.

"Great Place to Stay"

5
04/07/2016

We stayed at the Best Western Navigator Inn, Everett, WA from Jul 21 to Jul 26, 2016. We found the facility very clean, the complimentary breakfast exceptional, all the staff very customer friendly and helpful. We will definitely stay here again and look for Best Westerns in other areas on our vacations. This all from the experience we had at the Best Western Navigator Inn. Thank you, Rich and Linda

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Rich and Linda, It was a pleasure having you stay with us. I am so happy that you enjoyed your vacation, and it makes me happy that my staff contributed to your enjoyment. They will be so happy to see your comments. We are looking forward to seeing you again. Warmest Regards, Ayesha Sheikh-General Manager

"Best Western Seattle"

5
01/07/2016

I was in Seattle to visit family and this was my first time at the Best Western Navigator. What a great hotel; excellent breakfast, pool, jacuzzi and a kitchenette. I was very impressed. Will be back!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Courtney W, Thank you for sharing your experience with us. I am so happy that you enjoyed your stay with us. We hope to see you again soon in your next trip to Everett. Warmest Regards, Ayesha Sheikh-General Manager

"nice stopover"

5
30/06/2016

spent one night there and it was a nice stay very comfy,easy to get to and the staff was very accommodating ,room was very roomy and quiet with a kitchenette to use. would stay there again if in the area

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Paul W, Thank you for sharing your experience with us. We do hope to see you again in your future travels to the Everett area. Warmest Regards, Ayesha Sheikh-General Manager

"Looks Good On The Outside"

3
29/06/2016

The pictures look great and would draw you in if you are on a business trip. You will be greeted with very helpful check-in staff and the House Keeping staff that are working are very friendly too. The only issues is the oldness of the rooms and my room had some sort of stain on the table chair that was very obvious. I used the business chair that was well used. I also noticed a band aide and duct tape stuck to the curtain draw pull. Made me wonder what the other rooms were like. This was addressed with the Check-Out staff, so I hope it was addressed. If you have room 327 take a good look at the rooms condition.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear John M, Thank you for sharing your experience with us. I am sorry that you had these issues. My check out staff did let me and my maintenance team know, and we have addressed these issues. Also, just to let you know that we will going through a renovation here in the near future which will address the "oldness" of the rooms. We are all very excited for this to happen. I do hope you come back and get to enjoy our new rooms. And once again, thank you for letting us know how we could improve the current quality of our rooms. We appreciate you and your business. Warmest Regards, Ayesha Sheikh-General manager

"Comfy hotel, good breakfast, great staff!"

5
27/06/2016

We have stayed here a couple of times, this trip to go on the Boeing Tour. The breakfast is good and we even enjoyed the complimentary evening meal provided the following day, very welcome surprise, Great staff, good size rooms and clean comfortable beds, Perfect! Having a bit of wing and fuselage for a front entrance is cool too!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Tom W, Thank you fro sharing your experience with us. I am glad that you have enjoyed your stays with us. Hopefully we see you again soon. I love our wing too, its great for the area we are in (Boeing). We look forward to seeing you again soon. Warmest Regards, Ayesha Sheikh-General Manager

"relaxing get away"

5
24/06/2016

we didn't go far. Needed some grandbaby time, and 5 live in Everett. Needed so down time, a good way for me is a hot tub and a good book. dinner with part and breakfast with the other part. Best Westerns are our choice of hotels where ever we go. Consistently a good value for the price paid. looking forward to the next time and there will be a next time.

"Washington Stay"

3
24/06/2016

Good place to crash. Pool temperature a little cool. Good location -- convenient. Unusual theme for hotel -- enjoyed the airplane motif. Parking was adequate. Visiting family so it was well suited for the area. Easy access and easy to find.

"Conference"

3
24/06/2016

Nicely done exterior and good breakfast and weekday evening bites to eat along with spirits. The room was a good size; the room had a musty wet smell that was not pleasant. The walls appear to be paper thin; was woken up multiple times at night during the three night stay due to doors closing steps above my room and banging on walls.

"Excellent hotel"

4
24/06/2016

Staff good , rooms large , pool , laudry room free use . local shops . local steak restarant . courtesy car up to 10 miles . local to Boeing factory . Good breakfast . Free evening meal and wine some nights of the week . Plenty of parking .

"Staff is very good, food is healthier than most, noisy between floors"

3
15/06/2016

Because affordable hotels in downtown Seattle were full at 9:30pm and I could not use internet, this was a last minute/"last available room" phone call reservation (using AAA tour book) that could not be undone once made....first problem (I had panicked a bit). Staff was very friendly and supportive but insulation between floors is poor. Bubble tub filling/use/draining noise was loud, guests' every word, laughter, and heeled walking on floor above was intolerable. Staff did the best they could with 4 complaints. Breakfast assortment is quite wide, includes some healthier options (real fresh fruit, oatmeal, juices).

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Beth P, Thank you for sharing your experience with us. I'm happy that we were able to accommodate you last minute. And, I'm glad that you enjoyed your stay. I understand how much noise travels due to the jetted tubs. I apologize about the inconvenience that may have caused. I do hope that you will come back and visit us again in your future travels to Everett. Warmest Regards Ayesha Sheikh-General Manager

"Best Hotel!"

5
13/06/2016

Love this hotel. The service is excellent. The rooms are clean. The location is perfect for us, close to everything we do. We have recommended this hotel to several people already and will continue to do so.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Jan T, Once again, Thank you so much fro sharing your experience with us. We love having you here. Thank you so much for your loyalty. It means a lot :) and thank you for your referrals. Can't wait to see you again :) Warmest Regards, Ayesha Sheikh-General Manager

"Great Hotel"

4
12/06/2016

This hotel offered the best customer service which was hard to find in the area. The staff was friendly and helpful. The continental breakfast offered a lot of choices. I would suggest this to anyone looking for a hotel in the area. I would come back again someday.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Anne D, Thank you for sharing your experience with us. We are happy that you enjoyed the breakfast and your room. My staff will be pleased to hear your feedback about them. We hope to see you soon in your future travels to Everett. Warmest Regards, Ayesha Sheikh-General Manager

"Clean but overvalued"

3
12/06/2016

The room was clean and the shower was great in terms of water volume, temperature considering you're in a tub shower, but the room was a bit overvalued in my opinion. I'm not a Boeing employee so I didn't get any break on the price. Parking was scarce and the parking lot access was not intuitive.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Dale77063, Thank you for sharing your experience with us. I understand your frustration about the parking. But because of the location of my property it is a little tight. Just for future references we do have other discounts such as AAA so I hope you do come back and maybe we can get you a bit of a discount. Warmest Regards, Ayesha Sheikh-General Manager

"Exceptional hotel stay"

5
01/06/2016

We loved our stay at this hotel! It was our favorite out of a ten day vacation. Friendly service, a suite with a closing door (great when one person wants to watch TV and the other wants to work on their computer). Pool, hot tub, and laundry. Gluten Free breakfast items.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear BR_travel2014, Thank you for sharing your experience with us. It is great to hear that we were the best hotel of your vacation. I am sure my staff will love to hear that as well. Hopefully when you come back to this area you will stay with us. Thank you fro choosing to stay at the Navigator. Warmest Regards, Ayesha Sheikh-General Manager

"One of the coolest BW I have we have stayed at."

5
31/05/2016

What a unique idea to have an actual airplane wing as a covered walkway to the main entrance. Our room was great no noise like others when you have other guests arriving late or early. Best part was the breakfast area. So open lots of room not some stuffy tiny room but a very large area with lots of areas to sit. I sat on a bar stool at the window to enjoy my breakfast while watching the news on the large flat screen. We did not have time to take in the pool or hot tub but we took a next time we will. Inexpensive place to stay and an easy quick drive to pike place in Seattle. I only really talked to the person on check in but she was very nice and gave us great directions. We will be back !

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Kirk S, Thank you so much for sharing your wonderful experience at the Navigator. We get a lot of great comments about our wing. It makes us unique and ties in well with the are we are in, "Boeing world"! I am happy to hear you enjoyed breakfast. I hope that the next time you are here you stay with us and get to enjoy the other amenities such as the pool and hot tub. We look forward to your next visit! Warmest Regards, Ayesha Sheikh-General Manager

"Aviation Themed hotel in the heart of Boeing country"

5
15/05/2016

We stayed here before taking the ferry to Whidbey Island. I am from an airline family and loved the wing and fuselage entrance canopy. The hotel is aviation themed and is very close to the Boeing factory. The staff was very friendly and gave us recommendations for restaurants and a short cut to Boeing for the Future of Flight tour. We were upgraded to a king suite which was spotless and comfortable. It even had a tourmaline hair dryer. Breakfast had an assortment of hot and continental style items. Good parking and close to shopping and gas.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Katherine M, Thank you for your wonderful review. We get a bunch of comments regarding the wing. i think it ties in well with the area. Glad you enjoyed the room and breakfast. We hope to see you again in your future visits to Everett. Warmest Regards, Ayesha Sheikh-General Manager

"In town get-a-way!!!"

4
15/05/2016

This was our 2nd stay in less than a year. We had the executive suite. The weather was great. We both live within 5 miles of the Navigator. Mother's Day Weekend. Staycation! The breakfast was different each morning. Delicious ! Pool was open! Spa was relaxing.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Lee-Ann H, Thank you for sharing your experience with us. I am glad you enjoyed your staycation with us! It is always great to get away. We hope to see you again for your next get away Warmest Regards, Ayesha Sheikh-General Manager

"A wonderful experience."

5
15/05/2016

My room was fully equipped and very clean. The front desk personnel/staff were warm and friendly. I strongly recommend this hotel to those visiting the Everett and Snohomish county area. A very convenient location.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Mary L, Thank you for staying with us and thank you for your recommendations. I hope that you come back and visit soon. Thanks again for your great review! Warmest Regards, Ayesha Sheikh-General Manager

"Best night's sleep in a hotel"

5
12/05/2016

Because I was from out of town I found this hotel near where my husband was in a sub-acute care facility. The staff was awesome and even upgraded me to a suite when hearing my story. I felt like I was home and never slept better. I have already made a reservation for my next trip to visit my husband.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Billie A W, Thank you for choosing to stay with us. We try to make our guests feel like this is their home away from home. I'm delighted to hear that you are coming back. I do wish your husband a speedy recovery. Hope to see you again under much better circumstances. Warmest Regards, Ayesha Sheikh-General manager

"Great Stay"

5
09/05/2016

Great Hotel...courteous staff. Had to check in real late and calle to inform the hotel and they held the room and ensure our check in was quick and fast to get us to our room to get some much needed sleep

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear David M, Thank you for sharing your experience with us. I'm happy that we could get you to your room promptly. We hope to see you soon in your future travels to Everett. Warmest Regards, Ayesha Sheikh-General Manager

"AMAZING!"

5
02/05/2016

This is by far the best hotel I have ever stayed in! There is free breakfast every morning, free dinner Monday to Thursday, and a free shuttle bus that takes you anywhere in a ten mile radius, including the Boeing Factory and Future of Flight, and Everett bus and train station. The staff were very helpful and would do anything for you. Location is great, close to shops. You couldn't ask for anything else. It even has a pool, and each room has a complete kitchen, free and high-speed internet. The front desk is manned 24/7, which means we could check out at 4:00am in order to catch our flight. It was a great experience, and given the price, I don't know why you would look anywhere else.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Hayden R, Thank you so much for sharing your experience with us. I am so happy that you enjoyed your stay with us. We try our best to make sure that our guest feel like we have all angles covered. Thank you for staying with us and I hope to see you again in your future travels to Everett. Warmest Regards, Ayesha Sheikh-General Manager

"Recommended For You"

4
26/04/2016

Myself and some friends have stayed at the Everett Best Western Navigator for a whole week. The staff is amazing. They really made us feel at home and were very accommodating. You get a expanded morning breakfast from 6-10 and a light dinner at 5:30. Lots of salad, fruit and great dinner rolls. The backside is next to a machine shop business and can be a bid loud at times but they go home around 4:00 and things get very quiet. They have a huge inside pool, well stocked exercise room and a couple of high speed computers with MS programs. Give them a try, you won't be disappointed.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear cherylyoung2016, Thank you for sharing your experience with us! We try to make every guest feel as though they are at home. My staff will be delighted to hear your comments. The company behind us does have a short days which makes it peaceful in the evenings :) We hope to see you in you again in your next visit to Everett. Warmest Regards, Ayesha Sheikh-General Manager

"Great hotel"

4
24/04/2016

We regularly stay at the Best Western Navigator in Everette. The staff is helpful, the rooms are clean and my grandson loves the pool! Most of the times we stayed the room was quiet. There were a couple of times that we were near the elevator that were a little noisy. The beds are comfortable and breakfast choices are great.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Rebecca B, Thank you for sharing your experience with us. I am so glad that your grandson can come and enjoy the pool as well. It is great to have an indoor pool that can be enjoyed year round :) We hope to see you again soon. Warmest Regards, Ayesha Sheikh- General Manager

"Not That Great"

3
21/04/2016

We selected this hotel bases on the high reviews here on TripAdvisor and this is one of the few times that i have to admit I was disappointed. From the outside and Lobby, everything looked updated and nice. Once we got to the room, not so much. The room looked quite old and had an odd smell. If we were staying longer than one night, I would have probably asked for a different room. The shower curtain rod was not on the wall correctly and so the curtain woudn't stay closed. This caused the floor to be wet all the time and i would assume has something to do with the scent in the room. Between that and just the lack of updates, the room was subpar from what I have gotten used to seeing in hotels these days. The pool was small and crowded when we went in. There were no seats (I think there were a total of 5 chairs in the area) and no towels. When I went to ask for more, they were nice and brought in a few towels but before i left the pool (30-45mins), they were out again. The staff was very pleasant and the breakfast was pretty good and this is what gives this a 3 star rating instead of a 2.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear TravelnPhil, Thank you for sharing your experience with us. I have looked at the shower curtain and know what you mean. My maintenance team is going through the rooms to make sure the problem is being fixed. Just so you know, we are going to be going through a renovation in the near future as well. So please do come back and see us again. Once again, Thank you for your comments. It helps us a lot to make sure that our guests leave with great experience. Warmest Regards, Ayesha Sheikh-General Manager

"Pleasant stay at the Navigator Inn"

5
20/04/2016

We spent four nights at this hotel during a visit to Everett. The staff we had contact with were all very helpful and friendly. The room was clean, comfortable and quiet. It was a good value for the money, We have stayed there on several previous occasions.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Gary O, Thank you for sharing your experience with us. We are happy to hear that you enjoyed yourself at our hotel. My staff will be so happy to see your comments regarding them. We look forward to seeing you again soon in your next trip to Everett. Warmest Regards, Ayesha Sheikh-General Manager

"The staff was super friendly and helpful."

4
16/04/2016

The staff was super friendly and helpful. The breakfast was quite impressive for an inclusive meal. Getting to the Xfinity Event Center was quite simple from this location. We had a great time. My daughter was thrilled with the free room upgrade when we arrived.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Rebecca S, Thank you for sharing your experience with us! We are happy that you enjoyed your room along with the breakfast. We hope to see you soon in your future travels to the Everett area. Warmest Regards, Ayesha Sheikh-General Manager

"stay"

5
15/04/2016

I have stayed at this hotel three different times. I enjoyed my stay. The staff were friendly and accommodating. Breakfast and dinner options were great. No complaints and will stay again if in Everett, WA

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Michelle G, Thank you for taking the time to share your experience with us. I'm happy that you enjoyed your stay with us and look forward to seeing you again soon! Warmest Regards, Ayesha Sheikh-General Manager

"Not overly impressed, but no major complaints."

3
11/04/2016

We took a quick trip to the area for an impromptu spring break. My wife wanted to see the Tulips in Mt Vernon, I wanted to take the kids to the Boeing factory and still have time to hit Seattle. This hotel put us right in the middle of everything we wanted to do. Hotel was OK. I wouldn't discourage any of my friends from staying here. But I won't be going back. It was just average, at best. Breakfast was traditional free breakfast. Nothing to write home about, but you got full. Waffle maker kept getting the waffles stuck but no one there with a can of pam (I've eaten a lot of free waffles, this was the first time this had happened to me). Pool area was typical hotel pool. Hotel was clean and in good repair. Took a while for front desk host to finally come out to greet me. House keeping came to our door as we were on our way out of the hotel. I told the lady we'd be gone in 15mins and to come back later if she could, she never came back, ah well.. Again, if you're in the area you could probably do worse. If I ever need to get back to Everett I'll be booking elsewhere.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Dragynj, I'm sorry to hear that you won't be staying with us again. But just to see if I can change your mind, I wanted you to know that I investigated all your concerns and have addressed them all. Especially the front desk taking time to greet you. Also, we spoke to the housekeeping team to make sure they all understand the difference between no service and come back. Thank you for sharing your experience with us and letting us know where we need to improve. I do hope that if you come back to Everett area you will give us a second chance. Warmest Regards, Ayesha Sheikh-General Manager

"Excellent Hotel & Enjoyable Stay"

5
11/04/2016

This hotel has everything and even more to make any staying very enjoyable. In door pool, Jacuzzi, Fitness center, breakfast, dinner, courtesy wine & beer, transportation to Boeing and Everett, etc. But, if all amenities are not enough the personnel attention is supreme!!!

"Great Hotel"

5
10/04/2016

Has to be the best Best Western we've stayed at. Having the Welcome drinks and appys really was special. The hotel location was right off the highway and the desk clerk was most helpful with our needs, and our small dog.

"Great Hotel, wish we knew there were quiet hours we might not have gotten kicked out"

5
01/04/2016

This a very nice hotel, we've enjoyed staying many times but won't be going back. We were asked to leave at midnight due to complaints from the room below about noise. The TV and Jacuzzi were evidently too much noise. Seemed funny after we were woke up the week before at 3AM by a party going on above our suite.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Amanda G, Thank you for sharing your experience with us. I have spoken to my staff to assure that they understand the importance of letting guests know of noise complaints. Thank you for staying with us. Warmest Regards, Ayesha Sheikh-General Manager

"AWESOME"

5
29/03/2016

Best hotel in the area. After booking the room with a third party, the staff helped me out correcting the issue to have the best room possible. The manager snd staff were extremely friendly, kind, and helpful. Moving to the area the manager met with me and was extremely helpful with the Washington area. Couldn't ask for a better experience. Would recommend anyone to stay here if in the Everett area.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear GandJtours, Thank you for sharing your great experience with us. I really enjoyed talking with you during our evening reception. I hope you know that you have made a great decision about moving this way. We are always here to assist you. Hope to see you again soon. Your friend at the Navigator, Ayesha Sheikh-General Manager

"General"

4
28/03/2016

Staff was pleasant. Not like typical motel, more like a hotel. Rates are reasonable. for the accommodations which I would describe as moderate. Room should have been examined for possible safety, Carpet was well worn and coming loose in general walking areas.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Eugene B, Thank you for taking the time to write about your experience. I'm happy that you enjoyed your stay. My engineering team and I looked at carpet issue you mentioned and have come up with a time frame to get the work done. Thank you for helping us make my property better. Look forward to seeing you again soon. Warmest Regards, Ayesha Sheikh-General Manager

"Family trip"

5
25/03/2016

Loved the hotel. It was a distance from where we where headed to in downtown Seattle, but the place was well worth the extra travel. The staff was great and very helpful and were very interested in our stay and visit to the sites. We loved the room and the pool.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Troy V, Thank you so much for sharing your experience! I am glad that you think we were worth the extra mile :) We take a lot of pride in trying to make sure our guests enjoy their stay with us and enjoy the area. We look forward to seeing you again in your future travels to Everett. Your friends at the Navigator, Ayesha Sheikh- General Manager

"Home Away From Home"

5
18/03/2016

Very comfortable and clean suites with kitchens and separate bedroom. Evening Reception with complementary wine or beer and snacks with a hot dish supervised by the attentive and congenial manager, "Ayesha." This eliminates the necessity to go out for dinner and saves money! This is especially great for those needing a place for a long term stay. The staff are universally friendly and supportive, exemplified by "Guadalupe" who serves the food and beverages at the evening reception. We stayed over two weeks and saved money by not eating out.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Glenncoughlan, Thank you so much for sharing your experience with us. It was a pleasure to meet such a lovely couple. I am so happy that you enjoyed our evening reception and Guadalupe's company. We were all sad to see you leave but we are excited that when you come back you will stay with us, which hopefully is soon :) We love to be your home away from home. Warmest Regards, Ayesha Sheikh-General Manager

"Great Staff"

5
12/03/2016

The front desk staff was exceptional. The room was clean as a pin. Complimentary breakfast was excellent! Location was great, close to shopping and ocean. Right next to boeing if your so inclined. I recommend the tour. It was informative and interesting.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Glenndoras, Thank you so much for sharing your experience with us. We strive to make sure that all of our guest leave feeling the same way you did. I am so glad that you enjoyed your clean room and our breakfast. I hope to see you soon in your future travels to this area. Warmest Regards, Ayesha Sheikh-General Manager

"Wow!"

5
05/03/2016

Wow! Outstanding leadership at this property! Very personable, responsive and genuinely interested in meeting any and all needs during stay! Young lady at check-in was sharp, and very helpful. Front Desk Manager very attentive, and genuinely interested in our comfort. GM went out of her way to be gracious and caring. Coming back will be an easy choice. Coming to Everett WA area? Look no further!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Keith W, Thank you for choosing to stay with us. It was a pleasure talking with you and seeing you, especially at our evening reception. Thank you for your kind words and thank you for sharing your great experience. All of us are looking forward to seeing you again in your future travels to Everett. Your friends at the Navigator. Warmest Regards, Ayesha Sheikh- General manager

"Great Place to Stay"

5
29/02/2016

I stayed at the Best Western Plus Navigator Inn and Suites, Everett, WA for training. The motel was clean. Staff was professional. Breakfast and Dinner were great. The motel offers a shuttle, which I had planned to take but unfortunately I could not. If you plan to used the shuttle, make reservations early.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Michelle G, Thank you for choosing to stay with us and share your experience. I am glad that you enjoyed our breakfast and evening reception. The shuttle does get booked up quite a bit and I apologize that we couldn't accommodate your needs for the shuttle. We will try to make sure that you don't have this issue for your next stay with us. Looking forward to seeing you again in your future travels to Everett. Warmest Regards, Ayesha Sheikh- General Manager

"Comfortable rooms, great breakfast"

5
28/02/2016

We have stayed here three time now. Our favorite aspect of the hotel is their excellent breakfast. There are so many choices of healthy, delicious, and fresh food. After sleeping in their comfortable rooms the breakfast is a wonderful treat.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Lennylennybobenny, I am so delighted to hear that you had such a great experience here at the Navigator. I am happy that you enjoyed our breakfast after a great nights sleep. Thank you for choosing the Navigator and we hope to see you in your future travels. Warmest Regards, Ayesha Sheikh-General Manager

"Great location"

5
22/02/2016

The Best Western Plus Navigator Inn is in a great location. It's near the ferry terminal and a short drive to Seattle. The outlet mall and casino are close as well. The hotel has large, modern rooms, great breakfasts and super customer service.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Tracy D, Thank you for taking the time to share your thoughts. We all appreciate it! Being a traveler myself I know sometimes it is hard to find a location that is at the center of everything you want to do. I am proud to say that the Navigator is in the center of most things. I hope that you come and visit again soon. Warmest Regards, Ayesha Sheikh- General Manager

"Good, convenient hotel"

5
22/02/2016

We stayed here last Thursday, and again on Sunday. It was nice to have a kitchenette with a full-size refrigator and a stove. Access to an pool & jacuzzi is always something we look for, and this hotel has this, indoors. We would definitely come back.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear MeisterEMH. Thank you for sharing your experience with us. I am glad that you came back to stay with us. With our Washington weather it is great to have an indoor pool and hot tub that you can use at any time :) We hope to see you in the near future. Warmest Regards, Ayesha Sheikh- General manager

"Not Too Impressive"

2
21/02/2016

I stays here with my family for a mini vacation. The hotel has a nice outwards appearance although not in a very nice part of town. The room was not all that impressive and looked old and dated. I wouldn't recommend this hotel to anyone looking for a comfortable stay. I won't be making any plans to stay here in the future.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear TrevorJ, I am sorry that my hotel did not meet your expectations. I would love for you to email me and let me know how we can improve. My email address is [email protected] I hope that you will reconsider staying with us. Warmest Regards, Ayesha Sheikh- General Manager

"Great Family Hotel"

4
19/02/2016

We stayed here for a hockey tournament in February 216. It was the perfect location and had all the amenities needed to stay as a family and as a team. The breakfast was good and the rooms were a nice size. There are a lot of restaurants close by.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear HockeyParent16, Thank you for sharing your experience with us. I am so happy that you enjoyed your stay with us. I will share your comments with the rest of my staff. I hop eto see you again in the near future. Warmest Regards. Ayesha Sheikh- General manager

"navigator experience"

5
16/02/2016

recently back from five week road trip working in the rain, it was a comfort to get back to hotel and rest assured your away from home discomfort was made more bearable by this hotel and there wonderful staff all staff were great would like to give a big thanks to gm Ayesha sheikh

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Alfred R, It was a pleasure meeting you! Thank you for taking the time to share your experience. My staff and I love to hear that we could be your home away from home :) We hope to see you again in the near future Warmest Regards, Ayesha-GM

"Internet wins again"

5
14/02/2016

Hotel and Staff were great. Disappointing that they will not match 3rd party rates, Those rates should be just a extension of there own rates. When you go that route you get Handy cap accessible room only with no upgrades. They would rather pay a 3rd part a commission than give the consumer that has taken the time to check pricing a break.

"Excellent Hotel"

5
08/02/2016

I really enjoyed staying here! From the moment of checking in, to the check out 4 days later, I was very pleased with the professional, courteous service provided by every employee. Hotel was sparkling clean, both the room, the common areas, and the grounds. I stayed in the kitchen studio, and it was extremely well appointed. The attention to detail was amazing. - the kitchen had not only silverware and plates, but also cooking pots and even a dishwasher soap. The Assistant General Manager, Ms. Yvvette Lewis was professional, efficient, and cordial. She took care of all my concerns, answered all my questions, provided plenty of useful information, and made me feel really welcome. I will definitely stay here again.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear 667adelk, Thank you for sharing your experience with us. I am so happy that you were so pleased with the hotel from check in to check out. I am excited to share your comments with not only Ms. Yvette but the entire team. They will love to know about your great experience. We hope to see you in the near future. Warmest Regards, Ayesha Sheikh- General Manager

"dog noise, fire alarm, ambulance fire truck & police"

2
01/02/2016

After a long drive from home we were awoken the first night by the fire alarm. Than after a full day the second night a fire truck ambulance and police should up . The staff was little concerned when asked and did not offered a night charge cancelled or any thing what so ever.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Ms Judy A, I am sorry that the experience you had did not meet your expectations. I know how loud and annoying fire alarms can be especially at that time of night. I wish to extend my sincerest apologies. I will try to contact you via phone so we can further discuss this issue. Hopefully we see you again soon. Warmest Regards, Ayesha Sheikh- General Manager

"Great Stay"

5
25/01/2016

We loved everything,pool,free use of washer,breakfast,rooms,staff our take with breakfast,loved the dinner program,and we enjoyed the stay.Would go back to same hotel.The staff was very helpful,and gave good information to us.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear 790gailt, Thank you for sharing your great experience with us. I am so pleased to hear that everything met your level of expectation. I will surely share your comments with my staff. They will be so happy to hear about your positive experience at our property. Warmest Regards, Ayesha Sheikh- General Manager

"amazing"

5
15/01/2016

i love staying at this hotel, it feels like home mainly due to the employees. i have not had a bad experience until this stay, but even it wasn't all bad. stuff happens, this certainly won't stop me from staying here again. this is my first choice for a hotel when staying in or around everett, wa

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Colby S, Thank you for sharing your experience. I am glad to hear that you will still be coming back after your last experience with us. We love to be your home away from home. See you your next visit. Ayesha S.- General Manager

"noise"

4
11/01/2016

Toilets are loud flushing and can be heard from all adjoining rooms. Noise from Jacuzzis in adjoining rooms sound like jet planes in your bedroom and you cannot sleep until they decide to stop using it. Ours went until after midnight and we ended up sleeping on the couch after spending $160 for a one bedroom apartment..

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Bob H, Thank you for sharing you experience. I apologize that you didn't enjoy your stay due to the noise from the jacuzzi suite next door. I hope you do come back and have a better experience next time. Regards, Ayesha Sheikh- General Manager

"fabulous hotel"

5
11/01/2016

This hotel is as close to perfect as it gets. Friendly staff, lots of amenities, great location. Breakfast was amazing.,...much better than most hotels who say they have a hot buffet. You will not be disappointed if you stay here.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Brucelee1, Thank you for sharing the great experience you had at our property. I am happy that you enjoyed the breakfast as well. You know they say it is the most important meal of the day :) I will pass your comments on to the staff as I am sure that they will be so happy. Thank you for choosing us. Hope to see you again in the near future. With warmest regards, Ayesha Sheikh- General Manager

"Full kitchen and evening buffet"

4
11/01/2016

I really like the accommodations for medium to long stay needs. The room has a full kitchen with all utensils and dinnerware for the occasional meal in room. Evening buffets are a nice feature for a easy light meal. Be advised that room upgrades are not offered if you are bringing your pet, board or make other arrangements if you are upgrade eligible!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear an2nek, Thank you for sharing your experience with us. I am glad you enjoyed the evening reception. It makes easier for guests who don't want to go out to eat. We hope to see you again in the near future. With warmest regards, Ayesha Sheikh-General Manager

"Friendly and clean but questionable neighborhood."

3
02/01/2016

Good place for a less expensive hotel. light snacks at night and free full breakfast and free wi fi. Indoor pool. Staff was extra friendly especially Tess. Better for families on a budget or people that have to travel. Not really a place for couples trip. We stayed there to go shopping a the malls the next day.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear qwerty613, Thank you for sharing your experience with us. I am sure Tess will love your comments regarding her service. I hope you enjoyed shopping the following day. We hope to see you again in the future. Happy New Year. Ayesha Sheikh- General Manager

"Stay in Everett"

5
23/12/2015

Excellent, I have booked future dates at this same hotel. It is like coming home. staff is outstanding, hotel decore is clean & tidy, Located near shopping mall and several stores. Easy entrance & exit from busy thoroughfare without the traffic noise.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Arsenia, I am so happy that we can be your home away from home :) Thank you for the wonderful review. I am sure that when I share your comments with my staff they will be ecstatic. We are looking forward to your nest stay with us. Happy Holidays Ayesha Sheikh- General Manager

"Was very nice room great breakfast plus dinner wow realy enjoyed my stay "

5
18/12/2015

The staff was super friendly. The breakfast was very good and to top it off they even provide dinner I realy enjoyed it beautiful room and comfy bed! Loved there jacuzzi tub. Verg happy with the stay! Will always come back to this hotel now it is the best

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Tandy L, Thank you for sharing your great experience with us. I am especially delighted that you enjoyed the light evening reception. We hope to be a part of your travels in the future. Happy Holidays. Sincerely, Ayesha Sheikh- General Manager

"as always"

5
09/12/2015

love best western always happy with my stay didn't have my dogs this visit so room was different as pet room was unnecessary, but still love the atmosphere and friendly service, thank you will be back again

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Colby S, Thank you for taking the time to share your experience with us. I will pass your comments on to the rest of my staff. I am sure they will be extremely happy to hear what you have to say. Be sure to bring your dogs the next time you come down. Once again, Thank you for choosing to stay with us. See you the next time you are in town. Happy Holidays Sincerely, Ayesha Sheikh- General Manager

"Amazing Staff"

5
04/12/2015

The staff at the Navigator Inn and Suites in Everett, WA are awesome. I have stayed at a lot of BW's over the past 20 years and I can honestly say this was the best one. Every time we walked past the front desk the staff checked with us to see if they could do anything for us and they were very helpful when we had questions. The food was delicious and always full. The room and whole hotel were very clean and pleasant to the eye. If you stay here you will absolutely be happy with everything. Enjoy your stay, Debra.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Ms Debra S, thank you for taking the time to write this wonderful review. I will pass your comments on to my staff which I am sure they will love. We hope to see you soon. Once again, thank you for staying with us. Sincerely, Ayesha Sheikh- General Manager

"evaluation of Best Western Plus Navigator Inn and Suites Everett"

5
02/12/2015

Hotel was very clean. The staff was very pleasant and friendly willing to help you. The breakfast had many options and the evening snack was great. The maids were very helpful and the desk clerk was great.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear 602cindyk, Thank you very much for taking the time to give us such a great review. My staff will be so pleased when I share this with them. They love what they do and try to make every guest experience a phenomenal one. Once again, thank you for choosing to stay with us. Sincerely, Ayesha Sheikh- General Manager

"Wonderful Hotel & worth the stay!"

5
30/11/2015

Hotel had everything you want for a weekend stay with a great breakfast included. Staff was very accommodating and even dressed in Canada jerseys/clothes for the Hockey team and parents that were down there. Rooms were spacious, comfortable beds, all the amenities on site and the location was very central to any store you may have needed along with short trips to mall if desired. Friendliest and most helpful Staff I have experienced in some time.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Good morning Mr. rickg409, Thank you for your review. I am so glad that you enjoyed your stay. I will tell you being Canadian myself, I was excited to wear my Canadian jersey and other shirts. I will pass on your comments to the rest of my staff here. Hope to you see you soon. Thank you. Sincerely, Ayesha Sheikh- General Manager

"A Hidden Jewel"

5
23/11/2015

The Navigator Inn is a nice little hidden jewel in Evverett. WA. It dos not sit out on the main stree per say. It is tucked back behind a gas station which makes it nice as it doesn't feel like a hotel. You actually feel like you are arriving at your personal residence. The staff is great and the rooms are great -each has a little kitchenette that makes it nice if you have someone in you party that needs to keep medicine cold Love this place.

NavigatorSuites, Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Nanersomo, Thank you for the great compliment. It's great that you feel like you are coming to your place of residence. I will pass the comments on to staff. We look forward to seeing you again soon. Happy Holidays With warm regards, Ayesha Sheikh- General manager

"hotel to the rescue"

5
21/11/2015

Fortunately during the recent power outage, we landed at this hotel. What a pleasant surprise to find that b'fast and dinner were included in the price! The room was simple but comfortable and quiet, the hotel was very clean and welcoming. I could recommend this as a great place to spend a night or two.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Thank you for your review. I am very pleased that you enjoyed your stay with us during the power outage. We look forward to seeing you again soon. Ayesha Sheikh - GM

"Best Hotel!"

5
17/11/2015

Love this hotel. Stay here whenever we come to the Seattle area. Will continue to stay in the future. Very clean and most of all the employees are very helpful, friendly, and professional. Love that it is close to everything we do!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Hi, Thank you for the great review. We all appreciate you here at the Best Western Plus Navigator Inn & Suites. I will pass your comments on to the staff. We look forward to seeing you again soon. Thank you. Best wishes, Ayesha Sheikh

"Yvette Lewis was wonderful along with a wonderful crew!"

5
10/11/2015

My family and I stayed here over a period of two weeks. We had a family crisis which led to a loved one being in critical care at Providence Hospital. It was a very heartbreaking situation but to have a place to stay that was welcoming and ready to serve was refreshing. Yvette Lewis right away was not only caring but very personable and accommodating. We received a lower rate which really helped all of us from out of town. We had everything we needed and more. My family and I commend the whole staff and Yvette for doing their job so well! It was great to have breakfast in the morning also. Thank all of you!! The Von Allmen and Fernandez family

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Jackie, Thank you for all of your comments! Yvette has been a shining example of hospitality for over 15 years here at our Best Western. We're so glad that amidst a sad visit, you and your family felt welcomed and cared for. It warms our heart that coming through that, your hotel experience meant so much to you that you took the time to share your thoughts with us and the world. Thank you and we all wish you the very best! Regards, Tim Cordodor, General Manager

"Great place to stay!!"

5
01/11/2015

My husband and I really enjoyed our stay!! The morning we checked out we came down at 10 just as breakfast was ending. Lupe was putting away all the breakfast foods but when she saw us went above and beyond and even went to get more food from the kitchen!! Will definitely stay again!! We were treated extremely well and customer service was outstanding!!!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Hi there! Thank you for the great review and comments about Lupe! She is a shining star here at our hotel and we're so glad that she was able to really take care of you and your family. We hope that the experience will bring you back so that we'll have the opportunity to serve you again. Happy Holidays and safe travels, Tim Cordodor, General Manager

"Great service"

4
27/10/2015

I have stayed at this location several times for business. The staff has always been very welcoming and helpful. If there are any issues with the room, they are taken care of. Breakfast is great and the beds are very comfortable.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Robin from Longview, Great to hear from our loyal guests! We're excited that we get to keep serving you and continue to work on earning your fifth star. Best regards and safe travels to you and we'll see you again soon! Tim Cordodor, General Manager

"One of the better BWs"

4
26/10/2015

Friendly comfortable -- this is very good on the Best Western scale. Offering appies with free beer and wine (just table stuff) in the evening and a reasonably good breakfast were nice touches. Recommended.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Tony, Thank you for the great review. I believe that hotels need to pay attention to the little things and it's the collection of little things that make your experience better. We appreciate the recommendation and hope that we'll be seeing you again soon! Best regards and safe travels to you both, Tim Cordodor, General Manager

"Terrible experience"

1
25/10/2015

First room that I checked into was nasty and smelling badly. I requested to change rooms. The breakfast was terrible, Parking was a problem. Staff were very unfriendly. I will never stay there again or recommend to a friend. The water was out and I couldn't have a shower or use the restroom.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Ms. Fatomatta, Thank you for sharing, it's always good to get different perspectives. I personally apologize that you stayed with us the one day we had to bring our water main down for maintenance. Though we did our best to schedule it during mid day and mid night to minimize guest impact and also notify each guest via letter of our need and schedule, we understand that it is an inconvenience. I am certainly interested in visiting with you to see how we can be improving in the other areas that you mentioned. We take to heart each comment from our guests as they help us become a better hotel. Thank you for choosing Best Western and safe travels to you! Regards, Tim Cordodor, General Manager

"2 night stay"

4
21/10/2015

Stayed in Everett in pleasure. Our unit had a small kitchen with all amenities. Worked well, had everything needed, was clean, there was a pull out couch in lv rm and a separate door to a king size bedroom, safe in room. Everyone that worked there was nice and helpful, had a small indoor park lot but I parked out for both nights and had no issues.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Grizmex, What a pleasure to have your family stay with ours for for a few days. We're happy that you found it to be comfortable and inviting. To clarify for our readers, you referred to indoor parking. We have 12 covered parking spots available to our guests on a first come first served basis. It's a nice addition to our motorcycle riders and those not used to our Seattle rain. We hope that you'll come back and see us again soon. Safe travels to you all! Tim Cordodor, General Manager

"Suite Hotel"

5
17/10/2015

One of my favorite rooms with BW . I am not happy BW is forcing me to write 200 characters to submit this rating I hope they read this tid bit and change it. I might not bother to fill this stuff out if forced to type more then wanted pisssed lol

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear ibmeok, HA! If I have the opportunity to talk to someone about that, I certainly will argue your point. Regardless, I thank you so much that you did take a minute to give us high marks for your recent stay. It's a real treat for us. We hope you both had a great trip and that we'll see you back again soon. Safe and fun travels to you, Tim Cordodor, General Manager

"always like it"

5
16/10/2015

we stay here as many times as possible when we are in the area ,the staff is great and friendly .location is good for this area and hotel is clean and well maintained ,breakfast is decent and the managers reception during week is nice ,well come again

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Leo from Chilliwack, Thank you for choosing us again and again. It was great to have the opportunity to talk with you this time. Your granddaughters were a hoot and it looked like they had a fun trip as well. Thank your for the nice review and I hope that we'll have the chance to visit again during your next shopping trip! Best Regards and safe travels to the whole family! Tim Cordodor, General Manager

"Not fancy, but has some comforts"

4
11/10/2015

Leisure travel with dogs. We stayed here on the way back from British Columbia. The room was pretty basic, but decent, and it was nice to have a kitchenette with dishes, glasses, utensils, etc. This hotel seems to cater to working people (I assume at the nearby huge Boeing facility)...on Thursday night they had a light dinner and evening reception, but Friday night there was nothing. Had a nice breakfast included both mornings, however. It is in a busy mostly commercial area and is kind of noisy on the outside, so it's not too peaceful. The room was plenty quiet, though. I also LOVED that they had a free laundry room, and definitely took advantage. Very nice amenity! They also had a pet grassy area with poop bags, another thoughtful amenity, although it did seem to be the gathering places for all the smokers, which drove us to go elsewhere.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear DuffyMo from California, What a trip from California up to Canada and back! I hope you all had a great adventure and thank you for sharing your experience. I think your synopsis of our hotel is really accurate. The Monday-Thursday evening reception and breakfast we are continually improving; and creating comfortable outside spaces for our guests is in the works too! We hope that you didn't get enough of the Seattle area and will be back to see us again! Until then, may you and your family always find fun places and a welcoming Best Western. Regards, Tim Cordodor, General Manager

"Comfortable and enjoyable"

4
11/10/2015

Staff lead the positive features. Yvette and Christy were very helpful in my gaining the type of room I needed. No problems with breakfast other than no attempt to serve warm bisquits. Guest computer room is very good and the same for the exercise room. Room spacious. Shy on plug-ins but that is typical of BW. Easy drive to Boeing and the other airfield activities. Neighborhood at the hotel seemed fine to me. Nice housing on the Westside of the property.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Rt66tbird, What an honor to receive a good review from a guest so well traveled. We're so glad that you enjoyed your stay. Interesting brand wide comment on available plug ins. Definitely a problem to be addressed with our upcoming renovation. I will see what I can do about those biscuits too! Hope you enjoyed your time at Boeing and that your business trip was a success. We look forward to serving you again soon. Regards and safe travels to you, Tim Cordodor, General Manager

"Nice Staff"

4
05/10/2015

We stayed here for a week and found the hotel to suit our needs fine. It is nice to have the kitchenette. The bed was comfy and the room had a great shower. A couple times we had to go to the front desk to pick up coffee packets as none were left. Also, the parking lot is a bit confusing. The front desk staff is very helpful.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Hikerlady from Saint Louis, We appreciate your visit and the review! I'm so glad that you enjoyed your week with us though I apologize for not replenishing your coffee. No one should ever have to go without coffee :) If you didn't get your fill of hiking, perhaps we will see you again. The North Cascades are a treasure trove of great hikes. Hope the rest of your trip was enjoyable and safe. Best Regards, Tim Cordodor, General Manager

"Lovely room with construction noise"

3
04/10/2015

Staff was personable and room was lovely and very well set up for handicapped accessibility. May have gotten an upgrade to a suite, however this may not have been the best thing since we were just outside a construction company and construction seemed to be going on around us. Noisy night and early morning noises.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear Earlene, Thank you for the review and we're very sorry about the noise that you experienced. The wiring company next door seldom keeps our guests from getting a good nights sleep so I apologize for the inconvenience. We're glad that you enjoyed the room. Should you come and stay again, we'll be sure to find a nice quiet corner of the hotel for you. Safe travels and best regards to you and your family, Tim Cordodor, General Manager

"Clean and tidy stay"

4
03/10/2015

This hotel has the standard Best Western cleanliness and tidiness. The aviation theme is cool and fits the area. The rooms were well kept and very, very spacious. I would definitely recommend this hotel to anybody passing through the area!

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Thank you Nicholas, We appreciate the great review and recommendation! We hope we'll see you and your family again soon and we'll work really hard to earn your 5th Trip Advisor Bubble! Hope you all got home safe! Regards, Tim Cordodor, General Manager

"Lay over"

5
29/09/2015

Very friendly staff. Rooms are so spacious clean and quiet. We will be back when coming through Seattle. Price is also very good and they do over promotion if you look around. This hub of energy makes you want to come back and their food is always fresh

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Dear DW from the Grand Cayman, Thank you for choosing us for your lay over and for the great review. You bestow the biggest compliment by letting us know that you'll be back. We warmly welcome you and hope that you'll have the opportunity to stay longer and explore. Look forward to seeing you soon! Tim Cordodor, General Manager

"Best Place in Seattle Area"

5
27/09/2015

We have always found the staff incredible and so helpful. The kitchens in the room make it great for travelers. The breakfasts are so good and well stocked because they have a staff person there. The afternoon meal M-Th is a great meal too always been good if we were lucky enough to be there on those days. Price is so reasonable for what you get...recommended highly by us.

NavigatorSuites, General Manager at BEST WESTERN PLUS Navigator Inn & Suites, responded to this review
Wow, thanks Edward from Spokane, What a pleasure to have guests like you and your family. We very much appreciate the recommendation and promise to keep all the things you love about the Navigator Inn & Suites the same as we make changes. I hope that we'll get to see you all soon and I look forward to personally meeting you during your next stay. Best Regards and Safe Travels, Tim Cordodor, General Manager