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Best Western Hotel Cascadia Inn, Everett

4.0/5  - basé sur 557 notations.
2800 Pacific Avenue, 98201-4528, Everett, United States - See map
Best Western Cascadia Inn - Exterior The Best Western Cascadia Inn is ideally located in the center of Everett. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The local Xfinity Arena always has exciting events happening, and guests at our Everett hotel are just a short few blocks away. We also offer ample parking space for your long haul truck. Whether you're here for the Tulalip Casino or shopping at the premium outlet mall, there's something near our Everett hotel for everyone. Our prime location makes us a favorite for travelers, just a short drive away from Seattle but far enough away from the hustle and bustle to enjoy a relaxing getaway. Friendly, helpful staff and a competitive price set us apart, and we're committed to making sure your trip is as enjoyable as possible. Service men and women with the Everett Naval Station often stay at our Everett hotel, enjoying the amenities and luxury bedding. A complimentary hot breakfast features a make-your-own-waffle station, along with a wide selection of pastries, fruits, cereal and yogurt. The chilled juices and 100% Arabica coffee help get each morning started on the right note. Sporting events like ice hockey, lacrosse and football bring many sports fans to our Everett hotel. The casino and nearby concerts are more top attractions. Whether you're here for a special event, a shopping expedition or on business, count on us to make your stay even better. Jetty Island and the Marina, a haven for fishing, whale watching and boating, is minutes away. We're a great base for day trips into the surrounding areas for hiking, whitewater rafting, fishing, birding, skiing and exploring the ice caves. BNSF Railroad employees, along with Boeing/Aerospace companies, favor us because of our great value, location and quality rooms. If you're here with the Everett Naval Station, the Port of Everett, or another local agency or business, it's important to be able to sleep in and get to those meetings quickly. That's what our superior location provides, making business travel as easy as possible. Book a relaxing getaway at Best Western Cascadia Inn today! Enjoy your stay.

Best Western

Hotel Cascadia Inn

LABEL_ITINERAIRE

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Hotel advantages

  • Air conditioning
    Air conditioning
  • Free parking
    Free parking
  • 24-hour front desk
    24-hour front desk
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Guest reviews

In partnership with tripadvisor fr
based on 557 guest reviews
NOTE ISSUED
Excellent
148
Very Good
222
Average
123
Poor
41
Terrible
23
REFER TO NOTICE
Business Business
97
Couples Couples
141
Family Family
215
Friends getaway Friends getaway
39
Solo travel Solo travel
44
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Okay but average"

3
06/11/2018

This Best Western is fairly average. Clean rooms, helpful friendly staff. Some problems were analog TV only (no HD TV), inadequate area for dogs, and the bed made my back hurt 2 days in a row. The ADA room was large and had great bars in the bathroom. I am not sure I would stay here again.

"Great place to stay"

5
01/10/2018

Cascadia Best Western is great for business or pleasure. Great hot breakfast. Pool & hot tub. Great new exercise room. Clean facility. Comfortable rooms and beds. Close to freeway. Hot coffee 24 hours. Truck/RV parking. Very competitive rates.

"We would stay again!"

4
24/09/2018

We were visiting family in Lake Stevens so had booked a room for three nights. Wendy at the front desk checked us in and gave very concise instructions regarding which lot to park in to be closest to our room. We were on the 3rd floor right next to the elevator. I was concerned about the potential noise - but honestly I noticed very little noise! I was a bit concerned about safety/security because of one review I had read. I talked to my daughter who is very familiar with the area and she allayed my fears somewhat. She indicated it can be a high traffic area because of it's proximity to the interstate and other transit systems however the police department is fairly close and patrols frequently - plus the hotel has their own security staff overnight. We had no issues whatsoever. Our room was very nice, very comfortable with a corner window. The breakfast area was very spacious & clean with an extremely wide variety of items. Staff were constantly replenishing items and wiping off counters and tables. A pleasant surprise was that no matter how late we left the room for the day - housekeeping took care of everything after we left. Restocked towels, toiletries - the whole deal. When we checked out Wendy was at the desk again along with a young man who I assumed was in charge. Again a very friendly interchange ensued. They seemed very interested about how our stay had been. We will stay again the next time we make the trip!

"Clean, convenient and comfortable."

4
24/09/2018

Decent free breakfast and friendly competent staff. The bed was comfortable and I appreciated the frig and stove in the larger than usual room. Finding an entry from the parking lot was difficult in the dark so look for one close to your room in the daylight if you can.

"Clean and Friendly"

5
17/09/2018

I come up to visit family and found the hotel. I stay here every time now. they are Friendly, the facility is very clean and staff if kind. They have a wonderful free breakfast. Sometimes i eat in the dinning room which is nice and large and other times i take it up to my room. I look forward to staying here on each visit.

"Good Value, clean and quiet"

4
13/09/2018

Good bang for the buck here. Out door pool was clean and tidy. Room was older but also very clean and quiet. Bed was comfortable. Had a good sleep, staff was friendly and helped us find an amazing place for dinner. Just off the highway easy access. We opted to find elsewhere for breakfast as they had no gluten free options, but what they did have looked good. Would stay again!

bria m, Manager at Best Western Cascadia Inn, responded to this review
Thank you for taking the time to give us a review of your recent stay. We hope to see you again in the future.

"Excellent for business and families!"

5
27/08/2018

Great pet policy, great breakfast, excellent beds, quiet convenient location! The location has a very nice indoor pool, and the staff is wonderful. I had absolutely no issues with my stay despite the downtown Everett location.

medallionhotelarl, Manager at Best Western Cascadia Inn, responded to this review
Thank you so much for taking the time to give us feedback of your recent stay at the Best Western Cascadia Inn. I am so happy to hear that you enjoyed your stay. We look forward to having you return soon. Thank you,

"pleasant 1 night stay"

4
22/08/2018

Stayed here for 1 night in on August 9th. Room was spacious and had air-con. Shower over bath which was a good size. Plenty of space for belongings, camera personal items etc. Fridge in room, which we did not use. Coffee making facilities (also not used). Comfortable bed. Small outdoor pool looked okay but didn't use.

"Very friendly desk staff"

5
17/08/2018

We spent 3 nights here with several family members. We were very comfortable with a good sized room and a frig and microwave. The bed was comfy, the room quiet, and they have a very good complimentary breakfast. The swimming pool is clean and a good size.

"Basically clean"

3
15/08/2018

I've been driving for 5 days straight, my back was in bad shape, and I just wanted to soak in the hot tub for a few minutes before going to bed. I arrived at 9:55, and was told I had to get out because the pool was closed. I'm 45, alone, and a very capable swimmer. I just wanted to soak a few minutes. I understand that it would invite more people to join the party, but the place was quiet. When I explained that I just needed a few minutes, Barney Fife was adamant I leave immediately. Would it really have been a big deal to let me soak for a few minutes after your closed time? I think you're security guard needs to dial it back a little. He's taking his job a little too seriously. When I went to bed, I pulled the sheets back to find a tissue smashed flat between the sheets. I can't figure out how a tissue (blue, not white as was in the room) would make it into the bed between the sheets when it was made, presumably with fresh sheets. My mind keeps going back to someone having used the tissue while in bed, dropped it, then house keeping just made the bed instead of stripping and making with fresh sheets every time. Pretty disgusting.

"Not a bad place to stay"

3
26/07/2018

I stayed at this property on 7/24 & 25/18. It is an older property but looks like it has been renovated recently. Everything worked and looked ok, but you can tell is its older. The staff was friendly and helpful. I would stay again.

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
Thank you for taking the time to give us some feedback on your recent stay with us. The owners and staff have been working hard over the last two years to renovate the property so we are happy to hear its paying off. We hope to see you again next time you're in town. Kind Regards, Bre Wammack - Sales Manager

"excellent"

5
23/07/2018

Excellent hotel and great price. Very clean and breakfast was great had alot to select from. Easy check in and out. Awesome customer service. Easy access to the free way and stores and restaurants. Would definetly stay again in the future.

"Great hotel and service above and beyond"

5
18/07/2018

Made a quick trip to Snohomish for a wedding and stayed here. Clean and cozy hotel, comfortable bed, two sinks(great for two people getting ready at the same time, very useful), right off the main road. What really set it apart was Wendy who worked the front desk. She was welcoming when we got there with no reservation, we got a great room and very helpful. Wendy also went WAY above and beyond when some unforeseen circumstances arose(ours, not the hotels). Thanks Wendy for being so helpful!

"Our stay at Cascadia Inn"

5
16/07/2018

We really enjoyed our stay at the Cascadia Inn on Pacific Ave in Everett, Washington. Their daily breakfast is really delicious with a good variety of items to choose from. Our room, on the first floor, was very comfortable and we were able to get laundry done in their coin-operated machines. Also, there was coffee available in the lobby at all times. Thank You Best Western!

"Nice and clean room. Quite expensive. Good breakfast, but only until 9."

4
15/07/2018

Nice room, clean and quiet. O.K. for a night. A bit expensive though. What we did not enjoy: Obviously this hotel is mainly for the needs of business travellers, so they have breakfast until 9 which is quite early when you are on holiday. The breakfast was good, but the room was too small for a hotel of this size.

"Wedding Weekend"

5
09/07/2018

Hubby and I stayed at Cascadia Inn recently( July 6-8/2018) and I would like to make a few comments on our experience. We were checked in quickly and efficiently by Fernanda who was also kind enough to give me a map of where to park and how to get into the building from the side door. Our room was very clean and comfortable. Breakfast had lots of delicious options and the dining area was always kept clean. Check out was just as quick and efficient, done by Wendy. All in all we had a very pleasant stay. Conveniently located close to I-5..our room did face towards it but hardly heard any traffic. Given the opportunity we will definitely be staying here again

"Personal"

4
21/06/2018

A pleasant surprise. I went to pick up mom from the airport. Right off the highway and an easy access to/from the airport. The desk attendant was very helpful with my check in. Worth the $ for the stay.

"EXCELLENT CHOICE"

5
31/05/2018

The BW Cascadia Inn is conveniently located right off of I5 and close by to downtown Everett. Rooms have lots of space and many come equipped with a small refrigerator, microwave and a Keurig. The hotel also has free wi-fi and a breakfast which will knock your socks off. Delicious! We wouldn't stay anywhere else if visiting Everett and vicinity.

"Great Breakfast and large rooms"

5
26/05/2018

We stayed here before our cruise. It is directly off the interstate but not noisy. Front desk check in person was friendly and efficient. The room was large and roomy with a desk area. There was an outside pool and hot tub. Although they had no restaurant, there was a Denny's and Chinese restaurant next to it. Breakfast was great with hot items of scrambled eggs, sausage, potatoes and waffles as well as cold items (yogurt, cereal, fruit, muffins, fruit salad). Price was reasonable too.

"The Pool is Amazing in the Summer "

4
22/05/2018

Has a nice stay in this hotel, staff were Uber nice and sweet here are some pros and cons PROS Free Shuttle service Free Breakfast Clean nice hotel rooms AMAZING OUTSIDE POOL & HOT TUB Good Chinese are restaurant close by CONS Please have smokes not smoke right at the entrance and leave the crap everywhere it's 25 feet.

"Over night adventure"

3
30/04/2018

Our room was clean and the bed comfortable but the pillows are terrible and the staff was less than congenial. The breakfast buffet was very good with lots of hot food. We requested express checkout and that didn't happen.

"Loved staying here"

5
29/04/2018

After a long days drive, our room was just perfect. It was the standard room, it was affordable, had a king bed, kitchenette, it was large and spacious, bed was comfortable. It was affordable, and the price included a full continental breakfast. The only negative was their wifi, it was frustratingly slow !! Otherwise highly recommend !!

"Bad beds good breakfasts"

3
29/04/2018

It's an $89/night motel. You get what you pay for. It's clean, great staff, basic room, uncomfortable beds, great breakfast buffet included with stay, outdoor pool in an Everett motel = no pool really.

"Terrible beds"

2
22/04/2018

The hotel was perfectly fine except the beds were the worst I have ever had. Sleeping on the floor would have probably been more comfortable.The staff was friendly and helpful. We asked for extra towels and coffee. This was delivered promptly. We realize the staff had no control over the poor quality of the beds. By the time we realized the beds were so bad, it was really too late to move us to a different room.

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
Thank you for taking the time to give us some feedback on your recent stay with us, guest feedback is the best way to let us know how we are doing and where we can improve. We are so sorry you felt the beds were uncomfortable, we are in the middle of our renovations and beds are on our list of things that will be done. We hope we get a chance to prove ourselves to you next time you come through Everett. Kind Regards, Bre

"Right by I5 and easy to find, very convenient"

4
14/04/2018

The downside is the road noise from the highway, and we were facing away from it. If you are looking for easy access and easy to find this is the place. If you are looking for peace and quiet..... We were here 5 years ago and it looks about the same as it did then. The beds are very comfortable, generous sized rooms and great breakfasts. Just in need of some freshening up and bringing up to date. That will bring along some price increases, but it was the cheapest we found in the area we needed. The staff are awesome and keen to help, recommended some very good restaurants nearby and good advice for the neighbourhood. Overall 8/10 and if budget comes into it 9/10, we would stay here again.

"Property needs an overhaul and some renovation."

3
08/04/2018

I was trying to stay with the best western brand and this was on my route. I was told to park in the back but did not feel safe. It was a Really dark back lot. I parked on the street and was glad to find a spot there. Small elevator, and long sloped Halls with sharp angles made the luggage cart difficult. I will choose another property next time I travel alone. I felt security was lax.

"Excellent hotel"

5
11/03/2018

We stayed only one night as we were just passing thru. The front desk attendant was very helpful with dinner recommendations. The room and hotel facilities were clean. There was plenty of parking spaces near the entrances. We would definitely stay here again. The breakfast was great and the staff worked hard at keeping everything stocked and clean.

"Look Elsewhere"

2
22/01/2018

The hotel was largely disappointing after reading a number of the good reviews prior to booking. The hotel is situated in an area where I did not feel comfortable having my family. When we first walked into the hallway of the 2nd floor after checking in, at 4:00pm, we walked past a prostitute leaving one of the rooms. There were 2 drunk kids making obscenities in her direction and this happened all in front of my kids... not a great first impression of the hotel. The room was in decent shape and clean. It was obvious that the hotel had gone a reno at some point with updated finishings, but the hotel itself is old. We could hear conversations and every step from the room above us, even though they weren't even being that loud. At 3am we were woken up by a drunk guy and even drunker young female crawling down the hall, so needless to say it was a restless night. The only positive worth mentioning was the staff. The lady who checked us in was nice and professional. I definitely will NOT be returning to the Best Western.

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
Dear Mike, I would like to first to thank you for taking the time to leave us a review. We value all the feedback that we get from our guests and make steps immediately to correct the issue. I am terribly sorry to hear that we fell short of meeting your expectations and would like to apologize for the action of our other guests that made your stay unpleasant. If you are in the area again and are willing to give us another try, please reach out to me directly and I would be more than happy to try to make this right to the best of my abilities. Thank you, Bre Wammack - Sales Manager

"Not Bad ...."

3
18/01/2018

Pros: Was in Room 223 it had a stove, cooking utensils and ample space. Close to the elevator. Shuttle worked ok, Breakfast was as expected wish they had Oats. Cons: Back entrance smells like an ash tray ... Softer sheets would be nice. Summary: Staff was very pleasant and knowledgeable, Denny's has a better Bar and better price than Hunan Chinese Restaurant!

"Nice Place"

4
27/12/2017

I've stayed at this hotel several times prior and have always enjoyed my stay. Clean rooms, friendly staff, and a great breakfast buffet, what more can you ask for. Central location, easy freeway access. Great choice if ever in Everett.

"hotel expierance"

5
21/12/2017

Everything was awesome...breakfast was great, room was clean, hot tub was available. employees were awesome. room was very nice and clean every day. I really enjoy staying at this hotel. I have stayed on all three floors in the past 6 months for business and have had no problems with any of the rooms on any of the floor. only one room did not have a desk but I went down and requested a room with a desk and got one with no problem. quick and courteous to change it for me.

"A great place for the price"

5
13/12/2017

Hotels near Seattle are always high. This one is always making those small repairs and touching up the paint to keep it looking shiny and new. Everything is clean and the rooms are comfortable. Good breakfast.

"Great service"

5
11/12/2017

We received great service for our stay. Hotel beds/pillows generally are lousy, but both bed and pillow were fabulous. Slept like a baby. Would definitely return to this hotel on next visit to Everett Wa. .

"Best Western Cacadia Excels"

5
07/12/2017

My recent star at the Best Western Cascadia in Everett, WA was superb! The rooms are clean, nice and welcoming as is the very professional staff. The location is pretty convenient for central and downtown Everett, but not even a challenge for Lynwood, or Marysville commuters. I found my stay comfortable and welcoming, which is all one can hope for in a hotel, but the friendly staff was the cherry on this dessert of a business trip that nicely finished off a rough few days of travel. I will return, for sure.

"Clean, Comfortable, Very Nice"

4
27/11/2017

I initially had concerns with this hotel's location, as it is very close to I-5 and in a very busy area of town. I was pleased with how quiet & comfortable our room was. We were on the side facing away from the interstate, and I imagine that helped. We were near the ice maker, but either no one used it while we were in the room or we didn't hear it. I briefly heard a train, but if I'd been asleep I doubt I would have heard it. (I'm a fairly light sleeper. The bed was delightfully comfortable. The room was in excellent condition. The free breakfast was pretty standard: scrambled eggs, sausage & bacon, biscuits & gravy, instant oatmeal, cereal, waffles, fruit, hard-boiled eggs, yogurt. The coffee was pretty dreadful, but I like my coffee on the strong side. (I only tried the decaf, and people frequently make decaf weak.) I didn't see any non-dairy milk options; if you require that, plan ahead. (The rooms have refrigerators in them.) There's an outdoor pool that was - understandably - closed during our late-November visit. There's no fitness center. The front desk person was cheerful, despite having been at the desk when we checked in at 9:45 p.m. and back on duty when I passed through the lobby at 7:00 a.m. I will definitely stay here again. I selected "very good" instead of "excellent" for service because nothing happened that I considered outstanding. It's not a knock against the motel or its staff; I'm just kinda fussy about service and I don't hand out 5-star ratings as a matter of course.

"Good Hotel in Everett"

4
27/11/2017

Stayed here in November 2017 to be convenient to the Future of Flight and Boeing Factory Tour in Mukilteo. The staff at the hotel was wonderful and helpful when (for some reason) my keycard kept becoming demagnetized, so I was at the front desk 3 or 4 times, each time the staff were kind and courteous. The room seemed on the older side with an odd amount of unused space (roughly half the room was just empty) but for a basic hotel did everything right. Extremely clean, comfortable bed, great breakfast.

"Avoid this hotel"

1
07/11/2017

The property is in disrepair,the toilet water valve wouldn't work so the maintenance man jiggled the valve and told us it was fixed it wasn't. The staff doesn't follow best western rules on billing, billed for a 7 day stay even though I checked out after 1 night was told that only the manager could do the refund.Had to contact best western customer service to get any help

bria m, General Manager at Best Western Cascadia Inn, responded to this review
Dear Guest, Thank you for your review. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I have reviewed your stay and it appears that as your original reservation was booked for 7 nights (by using your reward points). As per our policy, we did redeem your points for that period of time upon check in. When you made the decision to check out early your points were restored to you for the nights you did not use. Sincerely, General Manager

"Worth a try."

3
07/11/2017

I stay in Everett once a month to attend an early morning business meeting. Normally I stay at the Hampton Inn but thought I would try to save $30.00 and stay here. In general it was a good stay. The room I had was on the west side, away from the freeway and was very quiet. This was definitely appreciated. However, upon sliding under the covers I became concerned that I would have a difficult time sleeping. The bed, though very clean, was comprised of bed covers that could best be described as a portion of chain link fence surrounded by a horse hair blanket. I was concerned that if I turned too fast I might suffer a significant abrasion from the bedding. On the positive side this concern was so overwhelming that I was able to focus on it and not on the myriad of normal worries that tend to occupy one's mind at night and was therefore able to fall asleep. I was careful to move slowly while in the bed in order to avoid bleeding on the sheets though they were more like 60 grit sandpaper than actual sheets. I awoke in approximately the same position that I fell asleep in. Apparently my subconscious mind protected me while asleep. Upon waking I took advantage of the very nice coffee maker and had a nice shower with copious amounts of hot water available. The wifi was also very good. Fast and easy to connect to. Pros: The hotel is clean. The staff are friendly. The price is right. Nice coffee maker and great wifi. Cons: Nearly medieval level bedding in the room that I stayed in.

"Quick getaway to visit family "

5
04/11/2017

We loved this place! Easy to find, off the freeway and awesome hot buffet breakfast! We arrived very late and Bruce was kind enough to get me 2 extra blankets and walk them to our room at the other end of the hotel. Close the Lake Stevens where we have family and an awesome sushi restaurant a 4 min walk away. Would stay again in a heartbeat.

"The BEST Best Western EVER!"

5
03/11/2017

I was trying to budget for my business trip and rough it a bit so expectations were low...This place is AMAZING! Great location; easy in easy out for business or pleasure AND room was clean, p to date and in perfect order! Hands down one THE BEST BW I have ever stayed in..

"Good place to stay in the Pacific Northwest"

5
30/10/2017

Good value plus a great breakfast. One great feature was the proximity to the Everett bus terminal - just a short walk if you choose, but there was even a bus stop right outside the hotel. I used the bus system to travel all around the area and into and around Seattle. Beats the Seattle traffic.

"Very Good 2 Star Hotel"

4
21/10/2017

It's very good for what it is... a 2 star hotel. The staff was super helpful and friendly. The room spacious and clean. My sister and I really appreciated two sinks in the bathroom. The view of autumn trees and the craggy Cascade Mountain range was a pleasant surprise! The breakfast was good, better than others I've had at similar hotels. I docked a point for the noisy heater and lack of enough wall outlets. With phones, computers, and medical equipment to power we couldn't plug everything in at the same time.

"Disappointed"

2
16/10/2017

We arrived last night for medical conference, pleasant staff, soft drink machines sold out. Then this morning toilet overflowing, first sink by coffee maker plugged, this is not a very maintained facility, our last stay here

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. Thank you, Bre- Sales Manager

"Run down, affordable, staff to be desired"

2
16/10/2017

When it comes to money, that's thier number one priority. You can sheer a sheep many times, but only kill it once. They prefer to take what they can instead of earning return business. Too bad.. Will not return

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
Thank you for your response. I'm sorry we did not meet your expectations while you stayed in the area. We strive to provide an elite customer experience and I'm more then sorry we fell short. With out any kind of reference its hard to pin point what we can work on to help provide that guest experience that tops them all. Thank you, Bre- Sales Manager

"Love the updated rooms"

5
25/09/2017

We got a nice corner room with a king size bed and it was great. The breakfast was warm and had my favorite waffles. It truly has everything you want and nice and quiet even though it's close to the Freeway.

"Your Average BW"

3
24/09/2017

Pretty standard Best Western. Clean, decent sized rooms, updated look. Continental breakfast was also standard to Best Westerns. Staff was helpful enough. The location was also typical for a highway hotel--nearby some quick diners and gas stations but not much else. Perfect for a one-night stay on the way to Canada.

"Great Value"

4
24/09/2017

I stay at this hotel for convenience to freeway-close to Marysville and Boeing. As a single traveler I feel safe-the beds are comfortable, breakfast tasty. I stay a minimum of 2 times each year for a week each time

"Worst Bed Ever!!!!!"

1
17/09/2017

Bed was terrible! Worn out! Slept on springs! Supposed to be non smoking but hallway stunk of cigarettes and came into our room. Toilet seat broke off after one use. People above very loud and ceiling sounded like it was going to fall in on us.

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
Thank you for taking the time to give us some feedback on your recent stay with us, guest feedback is the best way to let us know how we are doing and where we can improve. We are so sorry you felt the beds were uncomfortable, we are in the middle of our renovations and beds are on our list of things that will be done. We hope we get a chance to prove ourselves to you next time you come through Everett. Kind Regards, Bre Wammack- Sales Manager

"Very clean and helpful staff"

5
16/09/2017

I was pleasantly surprised of the cleanliness of the room. The staff that I interacted with were very professional and really helpful. The location was perfect for the business i needed to conduct in the area. Would definitely recommend.

"Good breakfast; convenient to I5"

4
13/09/2017

Good hot breakfast with lots of choices; hotel was easy to find; convenient to I5; front desk helpful and welcoming; noisy AC cycling off and on at night; toilet rocked (not securely fastened to the floor);

"Stay at the BW in Everett"

5
12/09/2017

Our room was clean and well appointed. The bedding was of exceptional quality. We have stayed at the hotel before and will stay again. The lobby of the hotel is very pretty. Even though we were near the freeway the room was quiet.

"Exceeded expectations"

5
06/09/2017

Wonderful, professional, friendly, helpful, courteous staff. Very clean facilities. Conveniently located. Multiple transit options within walking distance. Courtesy shuttle within 5 mile radius including dining on Puget Sound.

"BEST is the key word in Best Western Cascadia Inn"

5
05/09/2017

Always enjoy staying at the Best Western Cascadia Inn in Everett, WA, coming back home for my family reunions. The room and bed are comfortable and clean; I always feel safe. Love the hot breakfast every morning. The staff is always helpful and friendly. Looking forward to my next visit.

"Great value"

5
04/09/2017

Stayed one night...was our second time at this location. Location is in city center. Comfortable bed, clean room, one of the best "breakfast included" we've had compared to other hotels. Good quality. Will stay again.

"Clean & Affordable"

3
03/09/2017

We stayed here in July while visiting Seattle. Nice place, clean, comfortable and very affordable. Pet friendly. Staff was very nice and accommodating. Continental breakfast was good and they change it up daily. Gave 3 stars because I felt the bathroom was small and hotel a little dated. Long walk from my room to the front desk. But would definitely stay again.

"BKWCC"

4
01/09/2017

Clean hotel, friendly staff. Not a bad breakfast and comfy rooms. We utilized the outside pool and it was clean and a little on the cool side. The rooms are older, but clean. There was some evidence of ongoing maintenance in the stairway.

"Decent place"

3
31/08/2017

The bed was comfortable. The breakfast had some variety- standard waffle maker, eggs, potatoes, biscuits, sausage one morning and bacon the next. It's clean. The pool was good. Not in the best part of town.

"Nice to stay"

4
29/08/2017

Comfortable hotel, easy access to lots of different area; VERY helpful staff. They made dining suggestions and had a map of the area showing different amenities. Weather was beautiful, the complimentary breakfast looked good although we were not there long enough to try it. We would stay there again!

"Soccer tournament"

3
23/08/2017

Stayed here wirh our soccer team. They loved the pool. Bed was not comfortable for me. Pillows too small and lumpy blanket was too thin and very scratchy not comfortable at all. Overall good experience

"Staff needs refresher course on rhe hospitality industry"

2
22/08/2017

The front desk staff had all the warmth of a log, and about the same apparent interest in service. A twice-requested early check in was promosed, but no follow through. When I was checked in, my complaint was met with a voiced apology lacking any sincerity. Later, the out of order sign was left on the elevator when the fronf sesk said it had been fixed.

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
On behalf of our entire team, I would like to apologize for not exceeding your expectations. Early check in is a courtesy we strive to offer to our guests. On busy nights when the hotel is completely booked this makes early check in for arriving guests extremely difficult. I am sorry we were not able to accommodate you on this occasion. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Bre Wammack Sales Manager Best Western Cascadia Inn

"Very nice stay"

5
20/08/2017

We arrived Thursday to attend a relative's Bar Mitzvah. Staff was pleasant and efficient. Really enjoyed the full breakfast. We had a good view of the city. Checkout was fast and efficient. Overall a pleasant stay.

"Dust Devils Beat Everett Aqua Soxs"

4
20/08/2017

Highly recommended if visiting Everett to watch the Everett Aqua Sox s Baseball Game! Very friendly staff, accommodating to the guess needs without question. If you need toiletries they have a variety available at the front desk. Daily newspaper, Breakfast, travel maps and surrounding travel information available and pet friendly (are welcome) Very comfortable beds

"Found our favorite room at this location!"

4
18/08/2017

This was our third or fourth stay at this location. Easy to get to from freeway. Great price, clean room (I was a maid years ago, I know where to look), comfortable bed and a great breakfast. Busy location but I didn't notice noise either from hallway or outside and they seemed to be near full.

"Cascadia BW in Everett, WA"

4
14/08/2017

Great value for the price. Was there on a Business/Family trip. The breakfast was way above average, clean bed-sheets, clean bathroom. Carpet was grungy and not clean. We were not around during the day, did not sue any amenities, only at night to sleep. No issues in the parking lot.

"Nice Little Hotel Great Breakfast"

5
12/08/2017

Nice hotel. Friendly staff that was also very helpful. Rooms were clean and the fridge and microwave were a nice touch. Only real complaint was our AC was a little noisy and we could have used more towels. All this and the all you can eat breakfast that was really good made for a great stay. It's also close to a few stellar restaurants in the area.

"Second visit a few years later"

4
10/08/2017

As with the first visit the BW Cascadia Inn is a very good place to stay. Check-in was fast and the room spacious and clean. The bath also was clean a fairly large. The bed was huge and comfortable. Complimentary TV, Wifi, and a nice breakfast all included in the room rate. There is free parking, and a nice swimming pool. The hotel is located very close to Everett Station, about a 10 minute walk away. Amtrak, Greyhound and Sound Transit all available to take you where you need to go. Looking forward to my next visit to the BW Cascadia Inn

"Had a very nice stay."

4
09/08/2017

We stayed for a wedding in the area. So several great rooms rented by our extended family. While we were placed on same floor, we were at the opposite ends of building which was only complaint.Decore was very nice and room and bed comfortable.

"Clean working-class hotel with stellar staff"

3
08/08/2017

Stayed three nights for a business trip and chose the Cascadia Inn based on proximity to my venue and free parking, in spite of the two star rating. Front desk staff was warm, efficient and engaged. Layout of hotel is a little odd and warren-like with winding, narrow hallways and one of two elevators broken, which affects upstairs access. Got to the room and was very pleased. Fairly contemporary decor, single queen bed and kitchenette with and cooking/serving stuff. Smallish full-size refrigerator. Bed was not the best, but certainly workable. No views to speak of--hotel is in downtown industrial area next door to a seedy looking Chinese restaurant and the only Denny's I've ever seen with a bar ("would you like a Mimosa with your Grand Slam breakfast...?"). Internet worked great, but like some other Best Westerns, required username/password login every time I re-entered the room with phone or laptop. I traveled with my wife, who slept in each day and left the "don't disturb" sign out, hoping to save the staff a room reset. She says she'd walk to the soda machine or go out to the car for five minutes and invariably she'd get back and the room had been magically serviced, no staff to be seen. Wow. There is a mid-day train that goes by, but nothing at night. We would not hesitate to stay here again.

"Convenient and affordable "

4
06/08/2017

We stayed here with the kids for one night on our way to a show in Seattle. The room was clean and staff was friendly. The kids enjoyed the outdoor pool. There is construction and that made it a bit less appealing but I know it's to improve the property. We did get a room with a pullout/sofa bed and they say 2 can sleep on it but there is no way. Our kids are young and it wasn't big enough for the 2 of them. Would stay here again.

"I think it was overpriced."

3
04/08/2017

Not a bad hotel, but for the money, I expected better. The A/C unit didn't seem to keep up with the temp and humidity. We didn't report it though. The common areas were clean and wide hallways. I felt comfortable taking the stairway. It was well lit and open. The laundry facility,which we used,could have been better maintained. The breakfast was good. It was so busy when were there with families it was crazy. The two attendants were very good at keeping food hot and the area clean.

"Could be 5 stars..."

3
02/08/2017

I stayed here for 1 night. The hotel staff who checked us in were efficient and friendly. They let us check in a little early and even worked with me to find a quiet room. We stayed in room 340 a King room (not a suite). The room was clean but there was a whiff of cigarette smoke like someone had smoked in the room with the window open. The bathroom had a curved rod so the shower felt larger, there was a keurig with some very good coffee, a fridge and a microwave. The tv allowed us to connect our computer with an HDMI cord. We used the pool 2x and Jacuzzi once. The pool is incredibly clean, not over chlorinated and not too cold. The pool deck has tables with umbrellas and a stack of pool towels. Breakfast was fantastic. The selection was small but the food was fresh and good quality (real eggs, great biscuits and gravy and fresh fruit). Their coffee was even pretty good. There was only one issue which brought the hotel down 2 full stars. The bed felt like I was sleeping on bags of gravel. Hard and lumpy. When I checked out I told the front desk I would love to return but couldn't if all the beds were that hard. She said "all the beds are the same" but that she would ask the housekeeper. Unsurprisingly I didn't get a call to tell me if any beds were better quality. I'd love to return but only if I can actually get some quality sleep.

"Leisure - Group Event"

5
01/08/2017

Unfortunately our stay was just a stop overnight. The ease of access on and off the I5 was very welcoming after a long day in the car. Breakfast service was above average, and appealed to even our most pickiest member of our group. Thank you, to the staff at the BW Cascadia Inn!!

"Too many negatives"

2
01/08/2017

I dislike writing bad reviews, but BW Cascadia earned it. Only 1 desk clerk was on duty at 2 pm; she was carrying on a phone conversation while not acknowledging lobby guests. Returned after 3 pm & room wasn't ready. Confusion over whether I had registered earlier. Too many "Sorry about that" from reception staff. It's in a sketchy neighborhood on a busy/noisy street. They can't do anything about that, though. It's just not okay for us. Some patrons/visitors were sketchy as well: obscene t-shirt, ankle monitor, & the cab-fare evading, screaming druggie wandering the corridors and street made our family of 5 very uncomfortable. Nearly all employees--desk,, housekeeping, breakfast room--seemed indifferent. Housekeeping didn't replenish amenities; 1 shampoo & lotion for 2 guests from Friday to Sunday isn't enough. Good stuff: handicapped room had multiple grab bars & elongated toilet seat. Room, pool & deck were spotless. Breakfast was amazing w/a huge selection eggs, biscuits/gravy, bacon or sausage, fresh/canned fruit, waffles, etc. Daily newspapers are appreciated. My requirements are safe, clean, comfortable. Cascadia was clean, yes, but safe & comfortable not so much. We would stay elsewhere next time.

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
Thank you for taking the time to give us some feedback on your recent stay with us, we value all the feedback that we get from our guests and make steps to correct the issues. I am sorry to hear that we fell short of meeting your expectations, but I am happy to hear your room was clean and you were able to enjoy the breakfast. Kind Regards, Bre Wammack - Sales Manager

"Farther than it looks"

4
01/08/2017

This was fine hotel with friendly staff and very nice complimentary breakfast. It is farther from downtown Seattle than it looks like it is going to be. We were surprised at how far out it was. With traffic it took more than an hour to get there from Seattle--be prepared for the drive.

"Great place to stay with family"

5
01/08/2017

Great place to stay with family. The amenities were good, including room, internet and other facilities. Breakfast was also good with multiple items including cereals, fruits, eggs etc. Will come here next time !!

"Washington Visit"

5
27/07/2017

We checked in early, since we arrived much earlier than planned. Staff very friendly, hotel clean and neat. Very nice full breakfast, lots of selections. This place is about 30 minutes drive to pike street market, and Seattle Center. We stayed 3 nights using it for our base to travel back and forth to Seattle and it seemed to work out great. Lots of small restaurants nearby in Everett, gas station with market walking distance to Hotel. If you are looking for a great place to stay in or near Everett, this is the one. We drove up from California, and stayed in a couple other Hotels, however, this one is tops.

"Great Breakfast"

5
27/07/2017

Great reviews and rates led me here as a Best Western Rewards member. Had everything I look for in a property. Super hot breakfast. Easy to find location north of Seattle off I-5. Denny's next door was good.

"Look Elsewhere"

1
25/07/2017

I was in Everett for a work-related weekend. When I stepped out of my room Saturday morning I was hit with dripping water above the door. I informed the desk. When I returned after 8pm, I was met with removed hallway ceiling tiles, a rag tied around pipes directing leaking water into buckets on the floor making it nearly impossible to get into my room. A sign on the door asked me not to turn off any of the faucets in my room. I entered the room to discover both hot water faucets were wide open and the tub was full to the very top with that faucet running as well. I went to the phone anticipating a message of apology and that they would be moving me to another room. I looked for a written message.Neither existed. There were two receptionists at the front desk. I explained the situation and the fact the room was not inhabitable wondering if they had another room ready for me. "Well, we're kind of full tonight". I replied that they would need to find a room in another motel then. "No". I asked one of them to accompany me to the room assuming they really didn't understand the unacceptable conditions. "No, we're kind of busy right now and can't leave." No one else was in the lobby. No phones were ringing. After more persistence, they agreed to put me in another room that seemed to suddenly become available. Price for value was questionable to start with. You will be happier spending a little more and going elsewhere! BTW The elevator was not working either.

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
Thank you for leaving us a review regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Unfortunate situations such as plumbing often happen without notice although it is truly the way we respond to the emergencies that is most important. We will be using your feedback as an opportunity to train our team. Our General Manager did reach out to you privately to offer compensations for your experience. I hope you will consider staying with us again so that we can have another chance to provide you with exceptional service. Sincerely, Bre Wammack- Sales Manager

"Nice place to stay for the price"

4
21/07/2017

This was a pretty good hotel. We stayed 3 nights when we were visiting the area and don't have much to complain other than the beds being too hard for our taste and one of the sinks just leaking all the time. Otherwise, the breakfast was great (they had pretty good fruit available), the employees were very helpful and nice, and the place was very clean and well kept. They are going through some maintenance (which is well needed) but it was still a very comfortable stay. Not to mention that it is very conveniently located next to the highway entrance and it has some good restaurants within walking distance.

"rest"

5
19/07/2017

Nice place to rest after a long day .. out away from truck .. friendly staff, good breakfast verities , clean .. good value for the dollar .. Good Location near xifinitty arena Hockey , Shows etc. ....

"Best place to stay in Everett"

5
18/07/2017

I was able to book this hotel late in the day. I got a discount for this being a working trip and my Best Western Elite status. The room was very clean and well kept, but as modern as other BW properties I have been at. It could have used a few more power outlets (like other BW hotels). Despite these minor things; it is still the best stay in Everett.

"Pass"

2
15/07/2017

The room was oddly designed. Nothing in the room was level, including the towel rack. There was a lingering smokey smell. The breakfast was good, I fully support two waffle makers and a biscuit and gravy station.

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
Dear Thomas, Thank you for choosing to stay with us at the Best Western Cascadia Inn. We value all the feedback that we get from our guests and make steps to correct the issues. I am sorry to hear that we fell short of meeting your expectations, but I am happy to hear you were able to enjoy the breakfast. If you are in the area again and are willing to give us another try, please reach out to me directly and I would be more than happy to try and make your stay better. Kind Regards, Bre Wammack - Sales Manager

"GM of a Best Western"

1
15/07/2017

I am a General Manager of a Best Western in eastern Washington. I was dissatisfied to a great extent and I have called the desk to get a billing issues resolved from my three night stay and I have yet to get a call back. The billing issue was a faction of the problems I had during my stay.

bria m, Manager at Best Western Cascadia Inn, responded to this review
We apologize for the confusion with your reservation, as I explained to you yesterday the front desk does not have the authorization to override and offer employee rates. We require you to use the company website to receive the discount. I'm glad we were able to resolve this for you and hope to see you again in the future. Thank you, Bre Wammack

"Solid quality hotel north of Seattle"

3
12/07/2017

Most of the hotels north of Seattle tend to range in the divey-but-decent to best-to-be-avoided range; Best Western Cascadia Inn definitely falls into the former category. The location of this hotel is a little odd, in that it's centered in a section of Everett that's mostly warehouses, so it's not like you're going to get any great views from your windows. The building itself is also a bit old and worn around the edges, although the maintenance and housekeeping staff do a thorough job keeping it functioning and clean. The décor of the rooms is very basic, but if you're interested in doing any outdoor hiking activities in the North Cascades or the Mount Jackson Loop Highway, it really makes sense to stay in a hotel located in Everett. As such, this hotel is an excellent choice, and it helps that the staff is extremely friendly and courteous. Finally, if you want to drive up to Vancouver, Canada, staying in Everett can shave close to an hour off of your drive. I've stayed in several hotels in this area and this Best Western is, by far, the best choice.

"Great deal"

4
11/07/2017

My family and I enjoyed the breakfast and the pool/spa. We thought the rooms were clean and comfortable. The customer service was great. The cleaning service was discreet and quick and thorough. We would stay here again.

"Okay for Overnight Stay"

3
08/07/2017

Stayed one night. Was disappointed to be assigned a room that had the window totally covered as were painting the outside of the building. A little warning or explanation was warranted. Room was old but clean. Beds and linens were so-so. A new breakfast room with many choices was nice. Not much in the area but did have enjoy a great dinner at a Thai Fusion restaurant 1 block from hotel on recommendation from the front desk person.

"A bad location for a bad hotel."

2
03/07/2017

I stay at Best Western's for work quite a bit so i decided to stay here when i went to Washington for vacation. A mistake. This hotel is dated, horrible location, over priced, and the wifi was the worst I have ever seen. In a populated area there is no excuse for bad wifi these days. On vacation we rely on wifi so we can map out our days instead I'm paying my cell phone company for something the hotel should be offering for free. The area in which the hotel is located is sketchy which isn't the hotels fault but be warned. Overall I was not impressed and will not recommend or return to.

bria m, Manager at Best Western Cascadia Inn, responded to this review
Thank you for taking the time to give us some feedback on your recent stay with us, guest feedback is the best way to let us know how we are doing and where we can improve. I am so sorry to hear that you were not satisfied with your stay with us. We are currently in the process of upgrading our hotel and more changes are coming soon! If you do find yourself in the area once our remodel is finished I would love for you to visit the property again to check out the improvements. Kind Regards, Bre Wammack- Sales Manager

"Perfect"

5
02/07/2017

We loved this hotel - lovely big room - extremely comfy king bed and pillows - lovely bathroom - towels and toiletries - refrigerator - microwave - flat screen tv - the breakfast was lovely - fresh fruit - fruit juice - tea coffee - choice of bread/ bagels - yoghurts - eggs - 3 hot choices too - we loved and made use of the pool and hot tub - very clean - and was very well maintained - we would loved to have stayed here longer

"Does the job!"

4
02/07/2017

Although it isn't much to look at from the outside (they are working on revovating), the room was very clean and nice. The beds were very comfortable and hot breakfast in the morning has something for everyone and a large variety. Staff was very friendly. Location is ok with restaurants, gas stations, and grocery stores nearby. Only complaint is that when someone walks around in the room above, it is pretty noisy. Otherwise a good stay overall.

"Off the beaten path"

4
01/07/2017

Hotel was not located where you'd expect with a more industrial location. We came off hwy 5 N and struggled to find the location. Even after stopping and checking google maps could not nail it down. Found it by spotting the sign behind a giant Chinese restaurant sign.

"A Gem on the fringe"

4
28/06/2017

Just off the I-5 in the middle of Everett, WA is a nice, clean and well kept Best Western Cascadia Hotel. The rates are comparable to all other hotels, but the amenities are above their competition. Also, the staff is most professional and very helpful in all situations.

"Overcharged"

3
25/06/2017

I was overcharged and clerk did no corrections when issue raised. They did different rates than promised for my three days. Forgot to charge for my dogs yet added that to the bill when I brought it up a second time

"Excellent value for the price"

4
25/06/2017

Service is very important to me and service and staff were excellent. Breakfast was hot and had a great variety to choose from. The pool is average but the spa tub had jets stronger than I had ever experienced. As a solo woman, My first room on the first floor near a back door made me nervous. Changed my room without question. The new room's air conditioner was noisy and they had completely changed it out before I got back. The room was spacious and the bed very comfortable. They had 4 different pillows to fit different needs. Wi-Fi worked well and the TV selections were quite varied. Although quite busy, the hotel was quiet and comfortable. Location is great just off the I5 but area folks say that it is not safe to walk outside alone at night.

"Could Be A Nice Hotel"

3
23/06/2017

Aside from the hallways reeking of Marijuana and the children in the room above us pounding all over the floor until 11:30pm..There were issues with the hotel itself. First of all the beds are ROCK HARD. I woke up and my back was killing me. Not to mention they are extremely squeaky. Even to just sit down it makes a loud noise. I could smell animal and woke up having an allergy attack. I reported this to the front desk and all she said was, "No. It's not a pet room". Didn't offer to switch me rooms or anything. Because no one ever sneaks pets into hotels right? :) Extremely frustrated. The hotel itself is nice if they would work on these things. Overall, needs work.

"Simply Adequate"

3
21/06/2017

Although rooms were clean and furnishings adequate, entire facility really showing its age; free wifi was nonexistent; breakfast room too small; NOT a great neighborhood; Denny's across the street was gross!

"Little gem in Everett"

4
20/06/2017

We were in town for a wedding and this hotel was closest to the venue. The bed was very comfortable and the room was spacious. The staff was friendly and helpful. Breakfast was exceptional. Great food and service

"Everett, Washington, Best Western"

4
20/06/2017

Checked in a 0230 AM, we were very tired - the people at the front desk were welcoming and pleasant. Room 127-A was a good fit for us, as I have difficulty getting around. The room was very nice, two queen beds, TV, coffee, hair dryer, everything we needed. Beds were firm and pillows were great, Quite honestly I don't remember if there was breakfast or not, as tired as we were, all I heard was a room # and headed for it. Slept very well. Check in was quick and easy. Stayed until the last minute..

"Old and musty"

2
18/06/2017

This place is in desperate need of a remodel. The hallways were musty, the key card reader from the parking area was broken, there was a constant smell of pot that was strong enough for a contact high.

bria m, Manager at Best Western Cascadia Inn, responded to this review
I would like to first like to thank you for taking the time to leave us a review. We value all the feedback that we get from our guests and make steps to correct the issues. I am sorry to hear that we fell short of meeting your expectations. We are currently in the process of upgrading our hotel and more changes are coming soon! If you do find yourself in the area once our remodel is finished I would love for you to visit the property again to check out the improvements. Kind Regards, Bre Wammack- Sales Manager

"Not to bad"

3
14/06/2017

We stayed 1 night and had trouble finding the Hotel!! We knew it was on Pacific but didn't know there wasn't an exit heading south on I 5 freeway, only going north?? It was where we had never stayed before, hence the problem. Once we found it we missed the entrance, small sign, instead of HUGE sign on the roof or pole?? The exterior needs a paint job from fading in the rain and sun!! Once we check in everything was much better, especially the breakfast!! Best ever!! Will probably stay again, now that we know it's a hidden gem!!

"I would stay here again"

3
13/06/2017

The staff are very friendly. The rooms are clean. The breakfast had many options. The outside of the building looks old. The picture on the TV was fuzzy and the remote had a delayed. Over all a good experience. I have stayed there before and would stay there again.

"clean and comfortable stay"

4
05/06/2017

convenient location to Seattle Premium Outlet and Boeing future of flight tour. Staff are friendly. rooms are clean. There is an outdoor pool open until 10:00pm. I had impression that they have a indoor pool but maybe I checked the wrong website. Great value with free breakfast and fast WIFI.

"Fine Again"

3
02/06/2017

Best Western was fine just an everyday stay in a area next to the freeway convent to on off areas in Everett or Lake Stevens. The restaurants were in walking distance coffee was not in the area had to drive.

"Wasted space"

2
27/05/2017

It makes no difference who or what stature of the rewards program you obtained if you are not able to use the points before they expire or the rate remains the same no matter how many times you have stayed.

bria m, General Manager at Best Western Cascadia Inn, responded to this review
Dear Guest, I am so sorry for the confusion regarding your reward points and status. Our rewards program points never expire. We would be happy to assist you in checking on your points if you call our rewards line at (800) 637-5958. Also the best rates for guests are available on our website www.bestwestern.com, once you login (with your rewards) you will receive the best available discounts. Thank you for being a loyal member. Sincerely, General Manager

"everett"

4
24/05/2017

My first stay two weeks ago was fabulous. Great room with wet bar. Room was in the center of the building. This stay I was at the far end of the building and the internet/tv signals were awful. The room was standard queen. The counter for the coffee machine, etc very small. Whiskers in the sink from previous guest. Other than that the room was clean and comfortable. Value for my $ not as good as the first visit but I have booked another stay in 2 weeks. Have been in hotels in Everett/Kirkland area for the past month due to work. This one is the best option for the price. It is quiet at night and there doesn't appear to be any problems in the parking lot. Decent area for an early evening stroll and a couple of small cafes (other than Denny's) are within a 2 block walk north. Starbucks on Broadway is a 4 minute drive.

"Not up to the BW standards we know and love"

2
17/05/2017

We were only in town for one night for a basketball tournament and wanted to use our rewards points. We had just enough points to book this hotel. I could tell as soon as we drove up that this was not going to be up to the Best Western standards that we're used to. The property itself is odd, with narrow sloping hallways that I could barely push the luggage cart up. There are things out of order that it appears they have no intention of actually fixing, just put a sign on it. Surprisingly the room was clean and comfortable enough and the breakfast was manageable. The eating room staff had trouble keeping coffee and juice filled but the food was the basically the usual BW stuff. I wouldn't stay here again. Next time we would definitely stay at the other Best Western in Everett.

bria m, Director of Sales at Best Western Cascadia Inn, responded to this review
I would like to first thank you for taking the time to leave us a review. We value all the feedback that we get from our guests and make steps to correct the issues. I am sorry to hear that we fell short of meeting your expectations, but I am happy to hear your room was clean and you were able to enjoy the breakfast. If you are in the area again and are willing to give us another try, please reach out to me directly and I would be more than happy to try and make your stay better. Kind Regards, Bre Wammack - Sales Manager

"It's fine for an uneventful stay"

3
16/05/2017

I used to live in Everett, so the location was great, easy to get to places to eat or grocery stores, etc. Quiet, rooms adequate. Breakfast selections better than most. Very diligent staff cleaning and putting out new, fresh items.

"Nice hotel"

4
16/05/2017

Nice hotel located in downtown Everett. Right off the freeway. Breakfast was good. Room are good. Bed was a little firm for my liking. Staff was very friendly and helpful. I would recommend this hotel.

"Nice older hotel"

4
14/05/2017

We were in town for our friends wedding, and we stayed two nights here. The hotel seemed a little bit older but was clean and comfortable. Great breakfast with lots of options! We would stay here again.

"Good overall experience."

4
10/05/2017

I stayed at the Casdadia recently and I had a very good experience. I was in town visiting family and chose this hotel because my family didn't have room. I have worked at the front desk at a hotel for years. The staff were all very friendly and helpful. The room was clean and comfortable. The bathtub didn't drain very well and I told the front desk. They had someone come up and fix it that day. I went to the business center to print my boarding passes and the computers weren't working. They tried to get them fixed while I was there and they just couldn't fix the problem. The front desk agent offered to print out the passes. The breakfast was quite good and better than the one at the hotel I work at. The only reason I didn't give it 5 stars is the housekeeping staff. The first day when housekeeping came by, I was visiting with my brother and sister-in-law. I asked for clean towels and for the garbage to be emptied, which housekeeping did. The next day, I was leaving for several hours and the housekeeping cart was at one end of the hall. When I came back, several hours later, the housekeeping cart was at the other end of the hall so I assumed my room had been serviced. It had not! I went to the housekeeper and asked her to please service my room. She did not speak much English so I just gave her my room number. I left again and when I returned a few hours later the room had been done. Just wondered why my room hadn't been serviced the first time.

"Freeway noise not going to be an issue."

4
04/05/2017

The freeway (I-5) noise when you depart your vehicle in the breezeway is incredible. First impressions are no way this place will be peaceful. Enter the lobby, walk down the halls, enter your room...QUIET.! The morning meal is hot and ample. Eggs, potatoes, meats (bacon or sausage) biscuits and sausage gravy every day. Waffles, juice, hot coffee, milk cereal muffins fresh fruit toast yogurt and more. If you leave hungry you were late to wherever you're supposed to be! WiFi initially difficult to connect.

"Good road trip stop"

3
28/04/2017

Very clean, good breakfast (included in price). Pretty typical Best Western. Staff very pleasant and helpful. Good value for money, bed not bad. Close enough to highways for access, and far enough away that it is relatively quiet.

"Great Breakfast"

4
25/04/2017

I enjoy staying here as their breakfast is above average for a standard hotel. The location is just off of I-5, so when I'm heading to my current contract project from the Bellingham airport, this is a convenient stop.

"Great choice for North Everett"

4
24/04/2017

My husband and I stay here when visiting family nearby... Other than the pool and hot tub remodel... everything else about our stay here was great! Close to freeway, close to shopping and a grocery next door! Really nice breakfast!

"Nice place"

4
15/04/2017

Clean and tidy room, hot breakfast, friendly staff, near freeway and most attractions. Walking distance to some restaurants. Beautiful view at night. Quiet stay. Comfortable bed. Pool and hut tub available but was not ready when I stayed

"Met low expectations"

3
31/03/2017

The hotel met my basic Best Western standards. I got stuck in the stair well as the door was broken. To their credit it was fixed the day after I reported it. I also noticed the exterior of the building was coming apart. It left a questionable thought of how the rest of the hotel would be, but again they had that cleaned up in a couple of days. The rooms where clean for the price paid. The heating system was an all or nothing thing. There was no thermostat, just an on or off bottom for the heat. Other then that I would stay there again if the price was right. Wouldn't pay over $100 a night for the place.

"Cascade Best Western experience"

4
30/03/2017

overall experience was good. Location near restuarants and interstate was nice and convenient; staff was great. Only complaint was that in our room the toilet was too close to wall and paper dispensers, making it a bit awkward to sit straight.

"The BW"

3
29/03/2017

The location is good employees super friendly overall the hotel is old and confuse to get around if it the first time there but is clean one think the I always look for a hotel is the hotel have to feel clean.

"Nice hotel, good location"

4
13/03/2017

Stayed here overnight. Looks updated in some areas, layout a little funky. Easy access to freeway, easy check-in. Rooms were nice, fridge and microwave is a plus. One of the few rooms we've stayed in that was quiet. Nice beds and bathroom, I liked having 2 sinks, one in the bathroom and one outside, makes getting ready faster. Good breakfast too!

"Convenient Location "

4
12/03/2017

It is located within walking distance of the Silvertips arena and many restaurants. The room was clean and quiet. The beds were comfortable; however, the edges as you were getting out made a crinkle sound. The jacuzzi area is outside and open until 10 p.m. It was refreshing in the crisp night air.

"Great location and price point."

5
27/11/2016

The hotel is nice and clean and the customer service is excellent. The hotel is centrally located for all shopping and touristy activities. Breakfast was fresh and good. when I stay in the Seattle area again in the future I will only stay at this location.

"One Night Stay"

3
21/11/2016

The hotel itself is older and did smell a bit, BUT overall the accommodations were awesome and a great staff. I did get a shuttle to and from my hotel to watch my team play hockey. For me it was a bit expensive because I had to convert US into Canadian dollars, but I think it was a good location.,

"Superior customer service!"

5
01/11/2016

My spouse & I checked into this BW not knowing what to expect since this is our first stay ever at a BW! Our room was equipped with a small refrigerator, a microwave, a king bed, a Keurig coffee pot along with the pods, clean towels & wash cloths, a desk and a table with chairs. Breakfast is included which we had not realized. This breakfast offers something for everyone & we would rate it as one of the best we've had in a hotel. The buffet offered juices, coffee, whole, 2% & skim milk, make your own waffles, make your own pancakes, biscuits, fried potatoes, scrambled eggs, bacon or sausage, yogurt, choice of 2 different types of bread, jam, butter, peanut butter, cold cereals, instant oatmeal, fresh fruit & fruit salad & at least 2 different kinds of muffins. The room in which the buffet is served is very well furnished & looks new. Newspapers are available at the front desk; a local paper & USA Today. Whatever we asked of the buffet attendants & the front desk receptionists was taken care of swiftly & courteously. Housekeeping attendants were very friendly & kept our room neat with clean bathroom towels etc. I honestly don't know why anyone would stay anywhere else.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking the time to leave us a review! We appreciate your kind words and are continuously striving to provide the highest quality customer service and I'm glad that it shows. I will definitely pass along your praise to our staff. We hope that you had a wonderful trip! Stop by and see us again soon! Kind Regards, Bre Wammack - Sales Manager

"Great stay"

5
24/10/2016

I've stayed at this hotel twice this month due to medical reasons for my family. The first time I was impressed with the comfortable beds, the breakfast, the price and the location that I rebooked the 2nd time without hesitation. I was very happy with my stay and would recommend this hotel. Will be back to this hotel if we need to stay in Everett.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
We hope everyone in your family is feeling better. Thank you for taking time to write a review and We are glad that you found our hotel comfortable and pleasant! Kind Regards, Bre Wammack- Sales Manager

"Great Stay!"

5
23/10/2016

My daughter was taken to Provedience Hosptial and I made an emergency trip to Everett and I found myself needing a room at a reasonable price to spend the night. I looked up this hotel and the reviews and ending up calling the front desk and explained my situation, the front desk lady was so understanding and offered me the medical rate. The room was okay and the bed was very comfortable it even had a Keruig maker in the room. Gotta say the breakfast was an extra bonus, bisquits, gravy, eggs, pototes, ceral, sausages, fruit, etc. We went back 2 weeks later and stayed there again.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
We're glad that you had a great stay! We strive to please all our guests so thank you for taking the time out to let us (and the TripAdvisor community) know! Kind Regards, Bre Wammack- Sales Manager

"Baby Owen was Born"

4
12/10/2016

We stay here when we are in Everett......Good prices, breakfast, quick service, pool and laundry facilities. Clean too. We like this Best Western, cause of it location and services. We will stay there again in the spring.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Congrats on the New Baby!!! Thank you so much for staying with us while you were in town. We appreciate your kind words and we hope to see you again next time you're in town. Kind Regards, Bre Wammack- Sales Manager

"I will be back!"

4
08/10/2016

I stayed at this Hotel to attend a concert in Everett. It was the perfect place, as it was less then a mile from the concert venue. There is a Denny's next to the hotel, which was very convenient as well. The staff were very friendly and helpful. Parking was free, and plentiful. I really enjoyed having a fridge and microwave in the room. I will definitely stay again when attending another event in the area.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thanks for choosing to stay with us while attending a concert nearby! Our location is perfect for people attending shows at the Xfinity Arena. Sounds like we'll be seeing you again, and that's the best compliment we could ever receive so thank you so much! Kind Regards, Bre Wammack- Sales Manager

"Fair Value - Average Amenities"

3
07/10/2016

I often stay at Best Westerns when traveling because I like to get the day started with a nice breakfast. The breakfast at this location was not terrible, but a little under par in comparison to some of the other Best Western properties I've stayed at. However, when visiting Everett again for a business/pleasure trip we will plan to stay here again. The value was great and proximity to XFinity Arena for hockey games was great.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thanks for staying with us! And thanks for writing in. Guest reviews are a means to help us improve and it looks as though we fell a little short. We're sorry about that and we hope you give us another chance. Again, thanks for letting us know and we hope we get to a chance to prove ourselves to you next time you come through Everett. Kind Regards, Bre Wammack- Sales Manager

"baby turentine visit"

4
05/10/2016

We like this hotel. It is close to my daughters place and it has a good rate and includes breakfast. it's clean and has a year round hot tub outside and an outdoor pool for the swimming season. they also have fresh coffee and newspapers in the lobby for your convenience. Also has a washer and dryer.

"Dissappointing"

3
23/09/2016

We stayed at this hotel as a stop over on a car trip. This hotel has a good location and friendly helpful staff. The layout of the hotel is a bit strange. If you use a cart carry baggage you have to push it uphill over carpeted slanted hallways a very long way. The room did not smell fresh and was noisy from road traffic. We were very happy to leave the next morning.

"over priced hotel"

2
11/09/2016

this hotel is very over priced. the most disappointing week end. there was about 50 tv channels and not even one was canadian---this is arrogance and ignorant.. at least 50% of the vehicles in parking lot were canadian

bria m, Director of Sales at BEST WESTERN Cascadia Inn, responded to this review
I would like to thank you for taking the time to leave us a review, we value all the feedback that we get from our guests. As a management team, we apologize we don't offer international channels on our local TV network. We hope that you will return to the Best Western Cascadia Inn on your next visit. Kind Regards, Bre Wammack- Sales Manager

"well cared for"

4
07/09/2016

The help, breakfast, and cleanliness was very good. If you do not like the smell of cigarettes or light sleeper stay away from 118 as the outside door bangs all night and day as people use this door to have their smoke. The Inn was very helpful in moving us to a room that was quiet for the rest of our stay!

bria m, Director of Sales at BEST WESTERN Cascadia Inn, responded to this review
Thank you very much for taking the time to leave us a review We appreciate your feedback and are delighted to hear that the staff was helpful in moving you to a room that was more accommodating. We hope to see you the next time you are in the area. Kind Regards, Bre Wammack- Sales Manager

"Brown Recluse Spiders at Cascadia Inn - DO NOT STAY!!!"

1
06/09/2016

I would not recommend this hotel. Two Brown Recluse Spiders were found in my room. Hotel management has done nothing to resolve this issue. Repeated emails to the GM and a phone call has failed. No response to date. These spiders are highly dangerous and can result in severe medical issues. I have made repeated attempts to have someone from the hotel address this issue to ensure the safety of other guests. For management to disregard this concern speaks to their level of customer service. Find somewhere else to stay as it has been 4 days and no one from the hotel has called to ensure me that they will address this highly sensitive (risk) issue.

bria m, General Manager at BEST WESTERN Cascadia Inn, responded to this review
Dear Rhonda, Thank you for taking the time to share your experience with us. I apologize for not being available during your stay over the holiday weekend to discuss this matter with you directly when it occurred. I appreciate you bringing your concerns to my attention so I could promptly respond. As I mentioned when we spoke over the phone I immediately contacted a pest control company. Fortunately, they informed me that “Brown Recluse Spiders” do not reside in Washington or Oregon state. For a second opinion I also contacted Orkin who did a site visit and said that not only are they not in the hotel but (again) not found in our state. I am truly sorry for your experience of encountering a spider in your room. Although we have quarterly spraying and pest control procedures, spiders tend to still find their way into our homes and businesses. Kind Regards, Bria Miller- General Manager

"Clean, Quiet, Convenient from Highway"

5
02/09/2016

We were road weary and stopped in Everett on our way to Seattle. We stumbled across this Best Western. We found the desk & housekeeping staff very helpful. I left a favorite pillow there, and upon calling them on September 2 (our stay was on August 27) they informed me they found the pillow and would send it on. YAY ! Also, they recommended an excellent restaurant within walking distance - Buck's American Cafe. Plus, reasonable rates !

bria m, Director of Sales at BEST WESTERN Cascadia Inn, responded to this review
Thank you so much for taking the time to share your feedback with us. We appreciate your kind words and are continuously striving to provide the highest quality customer service and I'm glad that it shows. We hope to see you again soon! Kind Regards, Bre Wammack- Sales Manager

"Vacation August 2016"

5
02/09/2016

This is one of the few places that say that they have a full breakfast that actually did. Most of them say they do but they only have cold and waffles. They had eggs, potatoes (good ones) bacon or sausage and a lot of other things. The rooms were great and the staff were very friendly.

bria m, Director of Sales at BEST WESTERN Cascadia Inn, responded to this review
Thank you for reviewing our hotel. I am happy to see that you liked our hotel amenities and we were able to provide you with a great breakfast. We hope to see you again soon. Safe Travels, Bre Wammack- Sales Manager

"The staff needs to go back"

1
01/09/2016

I went up for 2 days to see the Trump rally. I walked around with a custom Trump sign then dropped it back off at the hotel so I could get in line for the rally (no custom signs allowed). When I left my room I put the "peace and quiet do not disturb" sign on the door. When I returned I found some of the staff had entered when I was away. As far as I know nothing was stolen, however they tried to break my trump sign (It was laminated, they didn't succeed). They didn't clean the room when they entered, they did however spit on my sign and there was a wadded up piece of TP with something crusty on the sign (I am just going to hope and pretend it was just snot). The room itself was fine, the staff however kept giving me dirty looks and broke into my room because of their political beliefs, which is completely unacceptable. I tried telling the lady at the front desk about it, but then she pretended she didn't speak english.

"Needs some updating"

3
22/08/2016

We mainly stay in best westerns when we travel,as you always know you are getting clean comfortable rooms but I booked this hotel 5 months before we went to a concert in Seattle . The locations was good easy to get on and off the I 5 The hotel was easy to find as we came from Canada the room however was kind of dark and while the bathroom looked newish the rest of the hotel room was disappointing the furniture was broken old and rickety the table was scuffed and scratched the chair creaked and was almost ready to snap the leg.also the curtains were old and dingy and looked somewhat 80 s the windows were very dirty and the carpet had an odor, now you may expect this at a super 8 or a motel 6 but I was always sure the best western would not be like this we were disappointed to say the least also I was quoted in Canadian dollars and ended up paying in US not what I had expected. In the night our toilet plugged and would not flush and the sink also. While a nice staff the hotel needs some tlc

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
I would like to first like to thank you for taking the time to leave us a review. We value all the feedback that we get from our guests and make steps to correct the issues. I am sorry to hear that we fell short of meeting your expectations. We are currently a year into upgrading our hotel and more changes are coming soon! If you do find yourself in the area once our remodel is finished I would love for you to visit the property again to check out the improvements. Kind Regards, Bre Wammack- Sales Manager

"Comfortable and attractive with nice pool and great breakfast"

5
20/08/2016

Nice stay with clean pool and spa, comfortable rooms, great staff, wonderful hot breakfast with everything you could want, close to everything in Everett including shops, restaurants, waterfront, library, Comcast Event Center, City Hall. Enjoyed.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for reviewing our hotel. I am happy to see that you liked the hotel amenities and we were able to provide you with a clean place to stay. We hope to see you again soon. Safe Travels, Bre Wammack- Sales Manager

"Not a bad place, quiet, comfortable."

4
18/08/2016

Family here for a reunion, had 4 rooms. Rooms very clean, spacious. Twin sinks makes getting make up on convenient. Breakfast service very nice, typical eggs, sausage, sausage and biscuits. All perfect because using induction burners which keep a constant temperature without overcooking eggs. Maintenance could have been better, of 4 rooms, one AC didn't cool, ours worked too well so we shut it off. Our bath tub didn't drain well, and stopped the next morning. Something like that should have been noticed during housekeeping cleanup. Reported to front desk, and would have fixed immediately but we were about to check out.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
I would like to first like to thank you for taking the time to leave us a review. I am happy to hear you were able to enjoy our amenities, but I do apologize that we fell short in the areas mentioned. We value all the feedback that we get from our guests and make steps to correct the issue. We hope the next time you are in town you will choose to stay with us again! Kind Regards, Bre Wammack- Sales Manager

"Great location"

5
17/08/2016

The Cascadia Inn is a wonderful place to stay. The location is right off the freeway and the staff is very helpful and friendly. We travel to Everett about every other year to visit family and will plan on staying at this hotel again.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you very much for taking the time to leave us a review We appreciate your feedback and are delighted to hear that you had a great stay! I want to thank you for choosing us as your "go-to" hotel when you are in the area. We look forward to seeing you the next time you are in the area. Kind Regards, Bre Wammack- Sales Manager

"Nice and Enjoyable Stay"

4
01/08/2016

We stayed here in July 2016. We booked for one night, and then decided to stay for two nights. Almost all hotels, except for the really high end ones around North Seattle were booked solid. We finally found booked the Cascadia via phone call. Yes it is in an industrial area, but it has easy access to the I-5. The check in staff were very friendly. This is a deceivingly large hotel with many rooms. Our room was clean, quiet and comfortable. Wi-Fi was free and worked well. We would stay here again for sure.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your kind words about your stay with us. We are grateful that you took the time to post a review and are pleased that you enjoyed your stay. Please come back and stay with us again. Kind Regards, Bre Wammack - Sales Manager

"Quiet, good convenient location for visit to Boeing factory"

4
30/07/2016

Visited with a group after tour of Boeing factory. Very accommodating in changing room allocation. Clean, spacious and comfortable. Good breakfast included. $25 charge on credit card added wihtout explaination and still waiting for refund. Debit was instant but refund VERY slow.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for letting us know how your stay was. We are glad that you were able to get out and explore our wonderful area of Everett. I apologize you were not informed about our $25 incidental hold at check in. If you are still waiting on the hold to release, please contact me directly and I can help clear this up. Hope to see you again in your future travels to the Everett area. Kind Regards, Bre Wammack - Sales Manager

"Clean hotel with friendly staff"

4
28/07/2016

This hotel is located close to the freeway in an industrial area. Not much close by so a good place to stay but not for site seeing near by. A couple of places to eat within walking distance. The breakfast at this place is very good and offered a lot of variety. Rooms were clean and beds were comfy.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for sharing your experience with us! I am happy to hear that you enjoyed your stay along with the complimentary breakfast. Hope to see you again in your future travels to the Everett area. Kind Regards, Bre Wammack - Sales Manager

"Nothing fancy"

3
27/07/2016

We arrived into SeaTac around midnight and needed to find a place to stay for the night before heading on to northern Washington the next morning. We wanted to get through Seattle so as to avoid their incredible traffic and our goal was making it to Everett. We picked this hotel because it was cheap and off the highway. Essentially you get what you pay for- it is your typical highway motel and it served its purpose for our goals. The buffet breakfast was better than expected and had fresh scrambled eggs, potatoes, some meats, DIY waffles, and some other continental fare. The coffee was meh but I appreciated the to-go cups.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your review of our hotel. We are continually striving to offer a better guest experience. We hope to have the opportunity to accommodate you the next time you are in town on business. Kind Regards, Bre Wammack - Sales Manager

"Great Value and Good Location"

4
25/07/2016

Great value. The rooms were very large. This hotel has a nice outdoor pool and hot tub. That is hard to find in the Seattle/Everett area. The breakfast was way better than I'd expected. The access on and off the freeway is very good and little to no road noise. I found this hotel to be very adequate.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking time to give us your feedback. I'm very happy to hear you enjoyed your stay and were able to take advantage of some of our great amenities. We look forward to serving you the next time you're in the area. Kind Regards, Bre Wammack- Sales Manager

"Very pleasant stay"

4
25/07/2016

This hotel had a lot going for it: Close to freeways and amenities, large rooms, complimentary buffet breakfast, free wi-fi, etc.. The staff was friendly and accommodating and the rooms were clean and comfortable. The bed was amazing!! There was free coffee and tea, a microwave and refrigerator (which kept things very cold), full size ironing board, and a four person breakfast table by a large window. We were very satisfied with this hotel. The outside was a bit dirty in some places, but I will chalk that up to irresponsible patrons. I would stay here again.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking time to share about your recent stay with us. I'm glad your stay was pleasant and that you enjoyed our clean comfortable guest rooms and our amenities! We look forward to seeing you the next time you are in the area! Kind Regards, Bre Wammack - Sales Manager

"Very Good value"

4
24/07/2016

Picking up family from the Sea tac airport we were simply looking for a clean, friendly, reasonable place to stay on our way down to the area from BC with our two grandchildren for one nite without being gouged for an excessive cost....nothing complicated... The $125 cost was a fraction of what other places were asking and no charge for parking the car ($25 at the competition)...a hot and substantial breakfast included with coffee offered in the lobby. This is an older property but the owners have made a real effort to do the best with what they have to work with and we were impressed that in spite of the age the room and lobby were very clean and welcoming. Staf f were friendly and helpful and the property had easy access on/off the I-5. There was also a 24 hr Denny's right next door for those of us compelled to arrive early or late... All in all a great value for the cost and will not hesitate to stay again...sometimes you get more than you pay for... :) Ralph Lavallee

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you so much for taking the time to share your feedback with us. We appreciate your kind words and are continuously striving to provide the highest quality customer service and I'm glad that it shows. We have been working hard to make improvements to our hotel and are so glad that you had an enjoyable and relaxing stay. We hope to see you again soon. Kind Regards, Bre Wammack- Sales Manager

"Pleasantly Surprised"

5
23/07/2016

I enjoyed the stay so much that I did not want to leave.. stayed here to attend a concert and did not have time to enjoy the pool. I really liked how clean and high end the room was. Will choose again without hesitation for any events that bring me to Everett

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking the time to leave us a review! We are pleased that you had a wonderful experience and enjoyed staying with us. Please come back and stay with us again when you are in the area again. Kind Regards, Bre Wammack- Sales Manage

"Don't stay here"

1
15/07/2016

The best thing about this place was the event coordinator Bre. When scheduling an event at her hotel, she was very polite, friendly, and very helpful. That is the extent of any positive feedback I can provide about this place. The rooms were shabby. Beds were uncomfortable. Ours didn't even have a shower curtain. I waited a day to see if housekeeping would put one up - no. So I asked for one... found it that afternoon sitting on the counter. At least housekeeping did put it up once they found it. The lady at the front desk was rude, unfriendly, unhelpful, un... everything else. VERY poor customer service. We were here for four days, and really wished we were somewhere else.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for the kind comments on how your event was handled. I am very sorry to hear you were unhappy with your stay at our hotel. We at the Best Western Cascadia always strive to do our very best and provide you with a comfortable and welcoming place to stay. I have taken note of the issues you mentioned and will address them with the staff to prevent any problems in the future. Please accept our apologies for not providing an acceptable experience and thank you for letting us know we fell short and where we can improve our customer experience. Kind Regards, Bre Wammack- Sales Manager

"Quick visit with daughter"

5
15/07/2016

Hotel is clean and is conveniently located near I 5 and WA 2. Good sushi restaurant nearby. Breakfast includes eggs, meat and potatoes. The hotel was recently remodeled. Hotel is quiet. Do not hear the I 5 traffic.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking the time to review our hotel. I am happy to see you enjoyed your stay with us, the quiet location and our recent renovations. We hope to see you on your next visit to Everett. Safe Travels, Bre Wammack- Sales Manager

"ok Hotel"

3
14/07/2016

maybe check others The hotel was a little dated. Staff was ok. a rude gal at front desk cost me $20.00 a night and would not make it right. I would not book online, I would have gotten the room $20.00 cheaper if I called the hotel. $ 150 a night for a room was a bit much.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your feedback. We're sorry about the confusion with the rate difference. There are many different online booking sites available, with each site sometimes offering specials that we do not have on the hotel end. Please give us another opportunity to offer great service and a relaxing stay next time you are in the area. Kind Regards, Bre Wammack- Sales Manager

"Friendly Staff and Clean Pet Friendly Rooms"

4
13/07/2016

A clean pet friendly hotel with reasonable rates which include breakfast. In a very quiet location and the staff are very friendly. Also has a swimming pool and hottub. The hotel also offers a fully equipped business center.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for reviewing our hotel. I'm happy to hear we were able to provide you with a clean place to stay while traveling with your furry family member. We hope the next time you are in town you will choose to stay with us again! Kind Regards Bre Wammack- Hotel Manager

"Excellent value"

4
12/07/2016

The rooms are clean and well-maintained, if not fancy. They offer free WiFi and breakfast. Breakfast is the usual, but good: oatmeal, cold cereal, basic omelettes, bacon, orange and apple juices. It's quiet, but still convenient to I-5.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for reviewing our hotel. I am happy to see that you liked the hotel amenities and we were able to provide you with a clean place to stay. We hope to see you again soon. Safe Travels, Bre Wammack- Sales Manager

"Nice Hotel"

5
10/07/2016

Hotel was clean, room was large, included fridge and microwave. Nice military discount. Friendly professional staff. Breakfast was fresh and tasty. Bench was broken in dining room, a patron notified staff and maintenance was there immediately. Overall a good experience. Would stay here again.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking time to share about your recent stay with us. I'm glad your stay was pleasant and that you enjoyed our clean guest rooms and our amenities! We look forward to seeing you the next time you are in the area! Kind Regards, Bre Wammack - Sales Manager

"Chapter 8 - Everett"

5
07/07/2016

Stayed here over night during Chapter 8 of motorcycle journey around continental US. Rooms are clean and well maintained. Breakfast was good, with typical BW offerings. Well presented. A few dining option close by. Tried Bucks American Cafe - Grilled halibut was excellent.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your review of the Best Western Cascadia Inn. I am happy to hear you enjoyed your stay and our property! I hope you all had a wonderful time touring our city. We hope to see you again soon. Best Regards, Bre Wammack- Sales Manager

"Another great stay!"

5
05/07/2016

I always stay at Best Western, Cascadia Inn, Everett when I have business in North Sound/North Seattle. I always get a good rest and the rooms are comfortable. I especially like the fridge, cold and roomy, as I like to eat in to save money. Never too loud and Everett downtown district is near for dining/entertainment if I want.. Cheers!

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you very much for taking the time to leave us a review We truly appreciate your feedback and are delighted to hear that you had another great stay! I want to thank you for choosing us as your "go-to" hotel when you are in the area. We look forward to seeing you the next time you are in the area. Kind Regards, Bre Wammack- Sales Manager

"Enjoyable stay"

4
30/06/2016

I stayed here two nights while visiting the Seattle area. The room has all amenities one could want for a budget hotel (adjustable shower head, Keurig, hot breakfast, free WiFi at a decent speed). Although I did not use any, you could rent Pay Per View movies on the TV in the room. There were a number of hot and cold items for the continental breakfast. All were well stocked. The breakfast room was small for the number of people staying in the hotel. I could tell the hotel has already tried to accommodate the number of bookings by moving the breakfast room to a larger room already. Still, I had to eat in my room the first day. There is a Denny's next door if you would rather do that. The only drawbacks for the property was that I had to go to the desk twice to get my keys re-programed because they would not let me in the back door. Also, directions need to be more clearer on the website. Property was hard to find. While the hotel had many amenities, the building appeared to be in need of some general updating (e.g. - property had wallpaper in rooms, hallways and corridors appeared to have old metal doors and appeared to be dark). Bed was comfortable.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking the time in sharing your experience from your recent stay at the Best Western Cascadia Inn! Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you, Bre Wammack- Sales Manager

"Always stay here"

4
30/06/2016

The Cascadian is my "go to" hotel. They offer a AAA rate and for the area, their rates are the best for the quality you get. I also love that there is a full breakfast service. They have undergone some upgrading in the past year and it looks great. The only thing that is tough is if you have a room at the north end of the building. The elevators are in the middle and front of the building so it's a bit of a haul with luggage. I haven't used the pool yet but hope too next trip.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking the time in sharing your experience from your recent stay at the Best Western Cascadia Inn! We appreciate your feedback and most of all your loyalty to our hotel. We look forward in seeing you again! Let us know if we can be any help for future reservations. Thank you, Bre Wammack- Sales Manager

"Good nights stay"

4
25/06/2016

I would recommend Best Western Cascadia Inn, Everett, Washington. We have stayed there two times and have enjoyed our stay. I think we stayed three nights both times. The Inn is close to restaurants and down town. We come to Everett to visit family in about 5 different towns in the area. Easy to get to and traffic is good.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for choosing our hotel while in the Everett area. We appreciate your review and hope you continue to stay with us in the future! Kind Regards Bre Wammack- Sales Manager

"good hotel"

4
16/06/2016

Clean hotel with gd service. Free parking and breakfast. Location is right off the freeway. Area is a little shady but not to bad. Close to downtown and a free shuttle :) I've stayed here before and probably will again. Overall it's a thumbs up.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us It's something our staff takes great pride in. We hope you will visit us again soon, thanks again! Kind Regards, Bre Wammack - Sales Manager

"My stay"

5
15/06/2016

Comfortable room, quiet with plenty of amenities. Continental breakfast included hot items with a variety of choices. The hotel is close to restaurants, gas station and coffee shops. Also quick access to Highway I5.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your kind words about your stay with us. We are grateful that you took the time to post a review and are pleased that you enjoyed your stay. Please come back and stay with us again. Kind Regards, Bre Wammack - Sales Manager

"Convenient location and good breakfasts"

4
14/06/2016

We chose the Best Western Cascadia based on its economical price but were pleased to find out that it had a good location for our purposes, convenient WiFi, and a complimentary hot breakfast, which was not listed in the AAA book. The bed was very comfortable and it was easy to control the temperature in the room. The pool was open while we were there, but it wasn't really warm enough to swim. Tried out Buck's American Cafe for supper one night, as recommended by the hotel staff and enjoyed it. The other night we drove down to the harbour and had a nice supper at Lombardi's. We'd stay there again if we were in town.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you so much for staying with us at the Best Western Cascadia Inn and for your great review! I am glad you enjoyed your time with us as it is our mission to Impress Guests! We look forward to seeing you again the next time you are in Everett! Kind Regards, Bre Wammack – Sales Manager

"Not the Best"

2
08/06/2016

A kitchenette with no dish soap/towel/cloth, no knife or cutting board? Told these aren't normally supplied in hotels, which is bunk. Not easy to get even just dish soap. Personnel didn't seem to have clear answers to any questions. Called once for a shuttle, told it was on its way (we were 1 mile from hotel), called regularly asking where it was, always told "it'll be 5 minutes" ... waited over half an hour for a 1 mile ride! But the worst part was being consistently misinformed, keeping us standing there, stuck, waiting. Breakfast was poor. We expected more of Best Western, but maybe for the price it was okay. People in registration, beforehand, were lovely and gave good service. Rooms seemed basically clean and we got what we'd asked for. So that was good. But we plan on going elsewhere next time.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
I would like to first thank you for taking the time to leave us a review. We value all the feedback that we get from our guests and make steps to correct the issues. I am sorry to hear that we fell short of meeting your expectations, but I am happy to hear the front desk was accommodating at check in. In regards to the dish soap and towels, we generally do keep them stocked and I apologize that it was not re-stocked when the room was cleaned. Our shuttle is ran by the staff here at the hotel and I am sorry there was confusion with the wait times. Sometimes the shuttle will not be on location if they are dispatched to another location to pick up guests which could have caused a delay in pick up. If you are in the area again and are willing to give us another try, please reach out to me directly and I would be more than happy to try and make your stay better. Kind Regards, Bre Wammack - Sales Manager

"Great value"

5
07/06/2016

Clean, friendly, great pool, great breakfast, kitchen, good bed, wifi, shuttle within 5 miles. Great value! this is our second time staying here and I didn't even look elsewhere after our trip here last year.Great for kids.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you so much for taking the time to share your feedback with us. We were so happy to hear of your experience with us and that you chose us during your visit to the Everett area. You are a valued guest and we appreciate your business and hope to have the opportunity to serve you again on your next visit to the area. Kind Regards, Bre Wammack- Sales Manager

"it is okay, hotel hard to find, area not that safe, you can hear car alarms going off at nite."

3
02/06/2016

quality of breakfast items, a little low, breakfast room not very comfortable, single elevators make transportation a little slow, clean yet basic, reasonably good value, basic accomodations, public areas small

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
I would like to first like to thank you for taking the time to leave us a review. We value all the feedback that we get from our guests and make steps to correct the issues. I am sorry to hear that we fell short of meeting your expectations. We definitely appreciate the feedback and hope you choose to stay with us again if ever in the area. Kind Regards, Bre Wammack - Sales Manager

"Average hotel"

3
02/06/2016

Although the price was right, the quality of the breakfast, the room amenities, was not high enough to recommend it to others. The facilities need to upgrade and be more appealing before people would stay there.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
I would like to first like to thank you for taking the time to leave us a review. We value all the feedback that we get from our guests and make steps to correct the issue. I am happy to hear our rates were in the right price range for you, but I do apologize that we fell short in the areas mentioned. We are currently a year into upgrading our hotel and more changes are coming soon! If you do find yourself in the area once our remodel is finished I would love for you to visit the property again to check out the improvements. Kind Regards, Bre Wammack- Sales Manager

"Nice place for leisure travel."

4
27/05/2016

We stay here whenever we come to see my family. The location is great for traveling North of Everett or South. The rooms are spacious and clean and the breakfast is pretty good with hot food as well as fruit and cereals. We only wish there was a fitness room and that the internet would be faster. Most of the time the internet was painfully slow

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you very much for taking the time to leave us a review We truly appreciate your kind words regarding our amenities and property. I am very happy to hear that we are your "go-to" hotel when you are in the area. We are working on upgrading our amenities and the Wi-Fi is on our list! We are also adding a fitness center that will be added end by the end of 2016. Thank you again for the review. We look forward to seeing you the next time you are in the area. Kind Regards, Bre Wammack- Sales Manager

"Rooms weren't bad, Slightly dated corridors, missed breakfast because of front desk"

3
26/05/2016

Stayed new years eve as our friends house was down the street, and the plan was to stumble back in. We double-checked with the front desk on when breakfast was to be served on our way out so we knew when to be back down in the morning. We did the same thing on our way back in. I'd also like to stress this isn't located in the nicest of areas, but as most would joke, "it's Everett." Anyhow, we missed breakfast even after two hosts told us the same time, breakfast still ended at a different time. We came downstairs to find breakfast being cleaned up and all the front desk had to say was "Well, sorry." Our room wasn't anything fancy but it was acceptable. Have definitely had more positive experiences at other Best Western locations.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking the time out of your day to leave us a review. I am very glad to hear that you found our hotel's location to be convenient for your traveling needs. We are continuously working together as a team to try to create a fantastic guest experience each and every time. I am sorry to hear that you encountered an issue with our breakfast times while staying at our hotel. We appreciate the feedback and hope that If you are in the area again and are willing to give us another try. Kind Regards, Bre Wammack - Sales Manager

"Fantastic Value "

4
22/05/2016

Close enough to Tulalup & Boeing to be the perfect home base for a fun filled long weekend. Comfortable bed, clean & well appointed room. Great breakfast. Friendly staff, great location. Walking distance to Brooklyn Brothers Pizza.... Will stay here again for sure.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for taking the time to leave us a review! We appreciate your kind words and are continuously striving to provide the highest quality customer service and I'm glad that it shows. We hope that you had a wonderful trip! Stop by and see us again soon! Kind Regards, Bre Wammack- Sales Manager

"Hotel Service"

5
22/05/2016

I will always chose BW as my choice of Hotels, as I have found them to be a hotel of excellence. Going beyond the call of duty. Hotel's are nicely kept up and wonderful breakfasts. My compliments to all employees.

"Rooms comfortable and clean."

3
21/05/2016

The room was nice, comfortable and clean. Has a seasonal pool, year round hot tub, free wifi and free parking, free breakfast. We didn't go for the breakfast as we slept past 9. The outside area at dark gives me the impression it is not a good area but that was just our feeling by watching people in the area. Would stay there again. Very reasonable price on Hotwire.

"Mediocre For A Best Western"

3
19/05/2016

Stayed here while visiting friends in Snohomish. Rooms were average but not terrible. Bed was pretty comfortable. Gal at front desk was very polite and efficient. Would have rated much better, but found some sort of dead insects in the bathroom. We checked in late and went straight to bed and left pretty early, so didn't notice the bugs until the next morning. We aren't generally super picky, but bugs of any kind are pretty much a deal breaker for us 100% of the time. Would not stay here again.

"Handy hotel"

5
15/05/2016

Very clean and quiet hotel close to I-5 and Highway 2. Great breakfast with a lot of variety and good service. Ample parking even if pulling a trailer. Helpful and friendly staff. Grocery store and restaurants nearby.

"Good Breakfasts!"

3
14/05/2016

Decent hotel. Could use some renovations and modernizations. No pet areas for pets to relieve themselves. I considered bringing my dog on my business trip, glad I didn't. No pet areas within the close proximity either. This place had a great free breakfast everyday. Even though the menu didn't seem to change all week, it was still good. There was various kinds of cereal, they had toast, milk, yogurt, eggs, bacon, sausage, diced potatoes, biscuits and gravy, coffee, juices, and muffins. Overall, decent hotel. I would stay again.

"wedding trip with family"

4
12/05/2016

We stayed at this location because there were several of us who came into town for my daughters wedding, which would take place outside in Anacortes on Saturday. Our rooms were very nice but the mattresses need replacing. You can hear the springs when you sit or lay on the beds. Our drain did not drain well in the bathtub or the sink in the room. Other than that we were very happy with our stay at Best Western and will probably stay there again in September when my grandchild decides to be born on this earth. We liked the daily breakfast but did not like the lady taking the food away just because it turned 9am. People were still coming in at 8:45 am and the food should not be put away until all the people who came in that door by 8:59 a.m. are done eating. That was a little ridiculous. The lady should just lock the door at 9am so more people don't come in. You need to let the customers eat their food and get seconds if they like. I'd love to see some cheese offered, so we can add it to our eggs or the potatoes. They don't have much taste.

"Comfortable and Convenient Stay"

4
11/05/2016

This is a no frills, comfortable, clean and good value hotel well located for visiting the outlet mall, Alderwood Mall, Lynwood shopping and even a day trip into Seattle. If you plan to stay in and around the hotel though there is not much close by so a car is necessary. The bed was very comfortable. The internet a little slow. Overall we were quite satisfied for the amount it cost.

"Comfortable bed, hot breakfast, access to local gym"

4
11/05/2016

Overall it was the typical quality I've come to expect from BW. The comfortable bed, hot breakfast (eggs, potatoes, sausage or bacon), and access to a local gym are the main selling points to me but décor is also nice and the staff is friendly and helpful. The fridge didn't keep my food cold, which was disappointing but a first at BW for me. Location was noisy, being downtown. Exterior is boring and some RV guys were grilling in the parking lot; never seen that at a hotel before..

"No problems, comfortable beds, helpful staff."

4
09/05/2016

Stayed 2 nights with no issues. Shuttle is a plus, did not use our vehicle our whole stay. Lots to chose from at breakfast. Very comfortable beds. Our only downfall was the the 2 rooms across from us had been trashed by Cinco De Mayo partyers and had to listen to over 2 hrs of vacuuming and carpet cleaning. There is a little bit of traffic noise.

"OK for a visit"

4
06/05/2016

We had booked the hotel from New Zealand and were pleasantly surprised how fairly easy it was to find except that there was no Best Western advertising on the side we approached from so we did a round the block run!! Everything about the hotel was excellent with a very acceptable breakfast and a very nice room. The staff were really great. It was also close to a very acceptable restaurant, and also to Denny's, where we had dinner. A very large hotel that was full with, I presume, local workers who were very friendly, just like the staff. Within walking distance of the centre of Everett which is not a place for tourism!! Easy to get to Seattle and the Cascades. We went from the hotel to Bellingham via Whidbey and Fidalgo Islands, a very enjoyable trip.

"LOVED the STAFF, the hot tub jets, the breakfast and the pillows!!!"

5
02/05/2016

I called the hotel directly and got a better deal. All of the staff was very kind and helpful. Tim went out of his way to help us. The shuttle guys driving us to and from the workshop were great. I love that the have free breakfast. And I loved how comfy the pillows were too.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for letting us know how your stay was. I am glad that you were able to find a great rate directly from the hotel. We are happy to find the best rate for you. Please stay with us again.

"Great Location"

5
25/04/2016

This hotel was a great value and location for the event I was attending in the area. It was clean, very comfortable and quiet. I was able to sleep well in the room, the staff was very helpful, checking in and out was easy. I would used this hotel again if I am in the area.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
We are so happy that you enjoyed your stay with us. We have been working hard to make improvements to our hotel and are so glad that you had an enjoyable and relaxing stay. We hope to see you again soon.

"Excellent"

5
24/04/2016

We were there for only one night but it was just what we needed. We appreciated the early morning breakfast and late checkout :) The bed was very comfortable and we like the Keurig in our room :) The staff was nice.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your kind review. We are always happy to hear from our guests and we are especially pleased that you like the Keurig coffeemakers we added to our rooms. Please return soon.

"CONVENIENT LOCATION"

4
19/04/2016

We stayed here for the Pacific Rim Gymnastics Meet. We were able to walk to the Infinity Arena and felt very safe walking back in the evening. Our room was extremely clean. Shampoo and soap were provided. We enjoyed the breakfast each morning. Coffee, juice, eggs, sausage, cereal, waffle maker, toast etc. were available. There was a coffee maker in the room as well. We had no trouble with the free internet. As the gymnastics meet ended late each evening we were able to get dinner at the 24 hour Denny's next door to the hotel and Buzz Inn Steakhouse a couple of blocks walk from the hotel. There is no restaurant or room service at the hotel. Our room had a screened window that opened therefore we enjoyed a cool breeze in the evenings. The windows locked securely when closed. The front desk staff were extremely helpful and when we ran out of kleenex, I went to housekeeping and a gentleman delivered a box within five minutes. The hotel is right off the I-5. I would stay here again.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for letting us know about your recent stay. Based on your review, it looks like you had a wonderful stay. Thank you for your detailed review so those that read it can know how hard we work to make sure our guests are comfortable and relaxed.

"Staff went above and beyond when I had an important issue.."

5
16/04/2016

The staff was incredibly helpful: when after check out at 6:00 pm I realized I had forgotten essential items (parcel containing invaluable medical, tax, and contact records) and an expensive laptop computer, they immediately checked all options (after hours mind you) and located the item for me. I cannot express how happy and relieved we were to ascertain and get that back. The eployee deserves a raise and commendation! The gentleman at the desk was incredibly helpful as well...

"Good hotel"

4
15/04/2016

I have stayed at this hotel before a few years ago and was nervous when we pulled up as I recalled the last stay wasn't the best. However, this hotel must have had an update as the room was in better condition, the area around the hotel appears to have been improved and the breakfast was great! Those sausages were so delicious! I would stay here again while passing through.

"Convenient location"

3
13/04/2016

My husband and I were visiting family in the are for 6 nights. Breakfast was below par compared to other BW hotels. Housekeeping OK - could do a better job with basics, ex. didn't refill empty tissue box foe 3 days (we bought some.) We did not spend much time at the hotel.

"Not my favorite Best Western, but not bad"

3
10/04/2016

Location is not ideal (not really close to anything fun/nice) area seems run down. Hotel grounds aren't particularly inviting. Rooms were ok. Beds were very hard, uncomfortable. Water pressure in shower was a bit of a drizzle. Felt it was a bit over-priced for the condition and area of the hotel. Stay at lots of BW's, so I know how much they charge.

"are you kidding me, 5 in the morning"

3
09/04/2016

The hotel and staff were very nice. They put us in a room right on the end, right near the street. At 5 am they started working on the street and we were wide awake. I was there for business. They offered a shuttle to the courthouse and back. Which meant I did not have to try and find parking. The breakfast that they had was great. We could hear the people walking around on the floor above us.

"no title to give"

4
03/04/2016

every thing went well! The stay was very enjoyable and we may stay here again. I don't have anything more to say about this stay other than this is all that I am going to say to you about this hotel having to come up with a review that is 200 characters or more long is somewhat stupid and this the last time I will do it.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for letting us know how you enjoyed your recent stay. We are proud of the improvements we have made and are pleased that you enjoyed them as well. We hope that you will return to the Seattle area soon and that we will have the pleasure of having you stay with us again.

"Very nice"

4
18/03/2016

Very easy check in. Very nice and clean room. Heater nice and quiet. There was a train in the middle of the night but it didnt last long Hot shower. Great little breakfast. Lots of plug in for chargers and electronics. Wifi real good.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for staying with us. We are glad that you enjoyed your stay and that our rooms offered what was important to you. We love to hear about our guest's stay so we can continue to offer what our guests most want in the rooms and service.

"Easy walk to Everett Events Center"

4
08/03/2016

Nicely remodeled lobby, the hotel lives up to all my Best Western standards, clean, comfortable, friendly staff, safe area. We stay once a year for an event we attend at the Xfinity Arena, this hotel has only gotten nicer with each stay as they have updated.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for staying with us during your recent visit to the Xfinity arena. There are so many great events that are held there and we hope that you will come back soon. We have been working on improving our lobby, guest rooms and other areas of the hotel. We have great changes in store so please come back soon.

"Quick trip to Everett"

5
07/03/2016

The hotel is a good value for the cost. The wireless internet service is of good quality. The breakfast is better than most hotels I have stayed at. The hotel is quiet. I have stayed at the Cascadia about six times since my daughter moved to Lake Stevens in June 2013. I have not had a negative experience.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for letting us know about your stay with us. We love to hear from our regular guests who have seen the improvements and changes that we have gone through over the past year. Please continue to stay with us and we will continue to find ways to make your stay even more comfortable on each stay. We hope to see you soon.

"overnight stay"

3
04/03/2016

We went to the MMA at the event center fights and stayed here on last minute notice. Decent room, decent price, friendly staff, good breakfast. We had a nice stay. Everything was good. The location is good.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for staying with us during your recent visit to Everett. We are located close to the Xfinity event center and are the perfect location for events. We are pleased that you had an enjoyable visit and hope that you will return to visit with us soon.

"Handy location, quite, clean - rating the hotels"

4
03/03/2016

Arrived via GPS in my MV from Canada. 1. Parking: Ample free parking, with a spot to park for check in. 6.5/10 2. Location: Easy to get to off the main drag, not downtown but central 6.5/ 10 3. Neighborhood. Seemed like a quite enough area 6.5/10 4. Check in: The girl was pleasant and helpfull 7.5/10 5. Cleanliness: Clean, clean, clean. 8.5/10 6. Rooms: Bed was comfortable, a HVAC unit with remote, black out curtains, good size room with table, but not upmarket 7/10 7. Bathroom. A separate sink from the bathroom. Plenty of HOT water 8/10 8. Restaurant: Hot breakfast included, put on by the Hotel 8.5/10 9 Intangibles: Typical style and layout but even though I could hear the couple and children next door from the hallway, not from the room. 8/10 10 Value: Outstanding inexpensive price. Would definitely go again 8.5/10 TOTAL 75.5/100

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your thorough response and ratings. We always welcome ideas on where we can improve and your point by point recap allows us to focus on those areas that need attention. I hope that you will stay with us again soon. Again thank you for staying with us.

"Avoid at all costs "

1
17/02/2016

I showed up and took 20 minutes to check in. There were what looked like homeless people walking around parking lot. Finally make it to my room to see about 15-20 people drinking and partying in the hallway a few doors down from my room. After a long day and checking in after 9pm I walk into a freezing room that smelled like a musty refrigerator. :-( I went back to my car, drive across the street to the holiday inn and got a clean room and secure parking. DO NOT go to this hotel.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Please accept our apologies for not providing an acceptable experience during your stay. The date that you arrived the hotel had a large group check in which delayed our check-in process. This same group caused the noise issues. As soon as we identified the issue, we proceeded to solve the issue. Additionally, I will work with our staff to assure the rooms are at a comfortable temperature for our arrivals, especially during the winter when the weather is cold. Thank you for letting us know where we fell short and where we can improve our customer experience.

"Best Western Cascadia Inn"

5
15/02/2016

A very clean and well managed hotel. Great breakfast with a wide range of food choices. Free parking and close to the I-5 for easy access to malls and shopping by car. Nearby the Everett Silvertips arena. We would stay here again.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your kind review. We are glad that you enjoyed your stay and that you may stay with us again. We love our guests and hope to see you again soon.

"Great value"

4
20/01/2016

My girlfriend and I visited Everett to see a concert. This hotel was very close to our event. The rate was much lower than other options in the area. The free shuttle service got our entire group to our event on time. Staff was very friendly.

"one night"

4
18/01/2016

Stayed one night while in town for a concert. The room was clean, the bed was comfy. There was a safe, fridge, microwave, coffee machine. The staff was friendly and helpful. Plenty of parking and the free shuttle service was a nice

"Very nice"

4
14/01/2016

Went there to celebrate my best friends 40th Birthday. Closest we could find to Lake Stevens any ways we had a king room it had a very comfortable bed , large room plus had a nice cold ch that was a side bed as well we didn't tweed but it was there. Very clean and comfortable.... They have one of the best continental breakfast we have ever had... Eggs hash browns, sausage, bacon, biscuits n gravy, fresh waffles cold cereal, muffins , coffee, juice, milk, yogurt.... Think I got it ALL!!! And very delicious would definitely recommend it!!

"Everett Stay"

5
08/01/2016

Enjoyed the stay, felt that I got very good value for the price. Easy location and close to major attractions. Close to reasonable food establishments. Hot tub was open which was nice to relax in after a long day.

"great stay"

4
07/01/2016

The staff and front desk were extremely friendly and helpful. Every request was handled very well and quickly, We had several family members gather in our room for an impromptu birthday party. We asked for four chairs to be brought o our room to for our company and they were delivered within five minutes! The bed could be a little more comfortable, softer. I recommend this hotel highly.

"Uncomfortable beds and sketchy area"

1
27/12/2015

One of the worst BW hotels we have ever stayed in. The beds were so bad we hardly slept due to old, worn out beds that creaked every time someone moved. This hotel needs some updating, remodeling and better security for their guests. We will never stay at this hotel again. We had booked 3 nights but after the first night, we left and went to another BW in town. Not sure how this hotel gets as many stars as it does - their standards must not be very high. We would give this hotel a 2 at best and that is being very generous.

"Convenient"

4
10/12/2015

Overnighted at this hotel as close to station. Reception staff were extremely helpful and we were able to leave our car for two more nights even though we only spent one night. Room was clean and comfortable. Free breakfast had a good selection of hot and cold choices. The hotel was very reasonable especially as a hot breakfast was included. there is a heated outdoor pool.

"A Place To Rest My Head & Bath"

4
06/12/2015

The room met my needs, was comfortable. I didn't access the free breakfast buffet, choosing to go across the street to Denny's for breakfast. I am a regular at Denny's. Housekeeping did a very good job with the room. I didn't like that the TV would reset to PPV movies. I never buy movies on demand.

"Overniter"

4
30/11/2015

At check-in, the staff person would not let my friend check in even though it was his credit card. I thought this strange. I'd made the reservation in my name but he supplied the credit card. We arrived at separate times. Lobby coffee was tasty but not hot. I asked staff to warm up and she did and brought back a plate of cookies to sample.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for letting us know about your stay. We apologize for the confusion during check-in. Although we appreciate that your friend was paying for the room, we would simply need his name added during the reservation process. We are pleased that you enjoyed your stay and hope that we will see you again soon.

"Absolutely No Negatives."

4
27/11/2015

We chose this motel for its proximity to the Xfinity Arena (about an eight-block walk), and got everything we could need for an excellent price. We had a very comfortable king bed in a nice-sized room with new-ish furnishings and new carpet. Though this is an older motel, it has clearly been well-maintained and updated. We appreciated the two sinks (one in the bathroom, one in the changing area), and both vanities were of shiny black granite. (The tub is still older vinyl.) We had a large flat-screen TV with tons of channels (Xfinity, I'm sure!), a microwave and refrigerator, table and chairs, desk and business chair, and FREE Wi-Fi. The hot breakfast was above average--and the scrambled eggs really WERE hot! Employees were friendly and professional. Certainly when we need an overnight in Everett again, this is the place we'll choose.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your kind words about your stay with us. We are grateful that you took the time to post a review and are pleased that you enjoyed your stay. Please come back and stay with us again.

"Awesome Quality and Service and Great Price"

5
16/11/2015

This hotel restored my view of Best Western completely. A much lower price than other Best Westerns nearby (about 60% of price). Great beds, clean, updated, quality service from everyone. A full breakfast, not just a continental with toast muffins and waffles. Full self serve breakfast with waffles, scrambled egg, sausage, bacon, biscuits and gravy. Omelettes the next day that were good but not as good as the scrambled. The manager will pass comments along. Extra blankets brought. Just great. Will stay again in this central location again. Internet worked well. Thanks,

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your kind words about your recent stay. We are pleased that you had a wonderful experience and enjoyed staying with us. Please come back and stay with us again when you are in the area again.

"Not so good for a BW property"

2
12/11/2015

I really trust Best Western and most properties are well-kept, but this one was a disappointment. Shower didn't work, had to lift toilet lid to jiggle mechanism so tank would fill, empty condom wrapper found under bed and breakfast was poor in terms of quality and availability of items (out of milk, for one).

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
We are so sorry about your recent stay with us. We aim for perfection and we fell short. I will work with our housekeeping and breakfast staff to see how we can assure that nothing like what you mentioned will happen again.

"8 Points about the Cascadia Inn"

4
07/11/2015

An older, well maintained hotel. Nice looking outdoor pool. The phone crackled in use and made conversations difficult. A good sized conference meeting room. Good breakfast in a pleasant room. Good location reasonably close to the freeway but sheltered from noise by other buildings. Ask for a room on the quiet side. An easy walk to the hockey rink were the Everett Silvertips play. Close to plenty of restuarants. We dined at Bucks American Cafe and we highly recommend it for standard American cuisine served with style.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for letting us know about your recent stay. There are many restaurants and activities cloe by so we are pleased that you were able to enjoy the walk-ability of the area.

"A GREAT HOTEL"

5
25/10/2015

The room was very clean, 1 king size firm bed which was great. The location was perfect from off the freeway and also where I was going for my gathering. They offer a really nice continental breakfast. The staff is very friendly and willing to help you.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
We are pleased that you enjoyed your stay with us at the Best Western Cascadia Inn. I will pass along your comments to our staff and hope that you will return to stay with us soon.

"Good choice"

4
03/10/2015

The place has your typical BW room: clean, quiet, comfy beds. I like the large breakfast area with good hot food. The room had 2 sinks which is very rare for any hotel. We received good service from staff. The hotel has free parking and is located near I-5. We'd stay here again.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your kind words. We love that you enjoyed some of the extra features of our hotel and that our staff provided you with great service. We hope that you will return to the area soon so we can welcome you again.

"Comfortable, safe, and near many restaurants."

4
28/09/2015

We needed just an overnight place to stop before our morning Boeing tour, and this place worked out wonderfully. There is plenty of parking, the rooms are very nice, and the breakfast was just fine. It is an older property, but well maintained and very clean. It was nice to be able to walk to any of several highly rated Everett restaurants and not to have to get back in the van just to go to dinner. What's not to like?

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for letting us know how your stay was with us. We are glad that you were able to get out and explore our wonderful area of Everett. Please come back and stay with us again.

"Outstanding Staff"

5
26/09/2015

I needed a hotel in Everett for one night and found this one online. I called and the person held a room for me without a credit card as they had many available. He was very helpful and had a great attitude. The room was fine - clean and comfortable. The following morning when I was leaving I asked for directions to a Kinkos so that I could scan about large document. The Office Depot nearby told me over the phone it would cost .25 per page to scan. A manager, Bria, heard me on the phone and offered there equipment to help me as it was slow at the desk at that moment. Taylor at the front desk also helped me and was not only efficient but friendly. I will be back in this area soon for business. This will definitely by my hotel of choice.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for posting such a wonderful review. Our staff is trained to look for opportunities to do a little extra so we are pleased that we had the opportunity to show you our commitment to excellence. We look forward to your next visit.

"Outstanding"

5
14/09/2015

My husband and I were looking for a hotel close to the Xfinity Erena. After researching and reading reviews we chose the Best Western. We defiantly made a great choice. The staff was friendly and very helpful, the rooms were clean and spacious, free wifi, breakfast and parking you cant go wrong here! I only wish I would have had more time during my stay so I could have used the pool and hot tub :)

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for your kind words and letting us know that you enjoyed your visit. We are proud of our staff and are pleased that we were able to make your stay comfortable. Please return to us soon.

"Convient Location For Activities in Everett"

3
14/09/2015

We ended up here because Everett was on the way to Bellingham where we were to meet up with friends. As a result of staying here we explored some of the surrounding places including the Boeing Plant and Tulalip Casino. We had a good time in Everett. The room was nice, clean and bed was comfy. Nothing too fancy but nothing to complain about either. I would stay here again and would recommend to friends.

bria m, Manager at BEST WESTERN Cascadia Inn, responded to this review
Thank you for letting us know how your stay was in Everett. Everett is a wonderful city and has many hidden wonders. We are glad that you had a chance to explore. We hope to see you again soon.