My reservation and my points
Best Western Rewards
A Memorable Hotel Experience
A Memorable Hotel Experience
Your reservation
This is the best lodgings we have had in UK. Bed is enormous, two king singles pushed together. Room is large with excellent facilities. Shower is awesome. I am a large man and had plenty of room. Located a bit out of the City. There is a bus stop outside on ride £5 for a day ticket. Took about fifteen minutes to main city area. Large lounge/bar excellent service from young staff, obviously well trained. My only complaint is WiFi. There was WiFi but it was slow and dropped out. Hotels need to understand that this is critical for travelers
Big clean room with a very comfortable bed, very helpful staff and excellent transport links into city centre and other parts of Scotland with a train station 5 minute walk around the corner. The breakfast selection is very good both buffet and continental, the bar area is very good with a good selection of food and drinks to accommodate your needs and a large car park if travelling by car with plenty of spaces available.
Just got back from this hotel after a 3 night stay. It's outside of Edinburgh but you can get a train that stops around 5 minute walk away which is ideal and only 8 minutes or can get a bus from the city centre which stops right outside. The room was nice and clean with a lovely bathroom shower and the beds were comfortable. Our stay also included breakfast which was lovely and had something for everybody. We were greeted every morning by the lovely Jonathan who was very welcoming and advised us of places to go. We found all the staff at the hotel from serving staff to the reception staff to be a credit to the hotel - all were very friendly professional and polite. Another added bonus is the opportunity to use the leisure facilities next door as well which is fabulous! There is also a restaurant on site as well as a bar that you can drop in after a long day of sightseeing. All in all, we found the hotel to be a great find! Although it is outside of Edinburgh it is easy to access and only a 10 minute walk away from the beach! We will definitely be coming back to this hotel! Thank you!
Room lovely clean and spacious. Queen size bed that was sooo comfy 😀. Breakfast nice,plenty of choice. Use of swimming pool and spa facilities although we did not use them on this occasion. Overall quality stay. Hotel very clean In all areas.
Our 1st trip to Edinburgh & Scotland and we picked the last weekend of The Fringe unknowingly. The hotel was outside of the hustle & bustle and provided a nice relaxing break. The room was large & provided everything we needed. Clean & comfortable! We ate at the hotel restaurant late our 1st night and they were pleasant & didn't rush us e en though it was close to closing time. Staff all around were pleasant and so helpful.
This is a lovely hotel. I've stayed twice now. Staff extremely friendly and helpful, facilities excellent, breakfast good value and a delicious range of hot and cold food. Although a little out of the centre of Edinburgh, this reflects in prices and availability, and there are fast and frequent buses into the centre from directly outside. Just 10 minutes walk to Portobello beach and its high street with some lovely shops. Highly recommended.
The hotel is feeling a bit jaded. The room we had, whilst being of a good size, looked like it had last been refreshed in the 90s or 00s. The furniture looked old as did the carpet. There was no means of being able to charge a phone near the bed and no usb charging point so a UK plug would be needed. The pillows are ordinary sized pillows that had been stuffed into undersized pillow cases making them very thick, something which was an issue for my partner. The toiletries provided amounted only to shower gel. The room like the rest of the hotel was clean. Some of the stair carpets are getting threadbare. Breakfast was a typical hotel buffet, the food was ok and have no complaints. The breakfast room was understaffed as they were not clearing tables, frequently ran out of things and you could have a wait to be seated. We ate in the bistro one evening. They do not offer a dinner menu only a lunch menu which is basically pub grub - burgers, fish and chips, hunters chicken etc. choice of only 3 desserts. My partner enjoyed her hunters chicken and the chocolate brownies were very good. The same cannot be said on my steak and ale pie, which wasn't a pie ie a filling encased in shortcrust pastry. It was a bowl of meat with a bit of carrot and parsnip floating in a sea on thin gravy with a lump of flaky pastry floating on top. Messy and not that enjoyable. The bar has a reasonable selection of drinks and is comfortable. All the staff we dealt with were pleasant and helpful. The hotel is well placed for getting in and out of the city centre. Frequent buses run from stops right by the entrance. It is also only about a 15 minute walk from the sea front at Portobello.
The room was a good size and contained a large king size bed, a full size single and a double sofa bed, which was great for our party of 3 adults and 1 child. The hotel was very clean and the staff were all pleasant and helpful. We ate in the bistro in the evening and the food was very good as was the breakfast the next morning. Couldn't fault this hotel and would definitely stay here again! Next time, we may make use of the leisure centre which is attached and included in the price we paid for bed and breakfast!
Good hotel - a bus ride straight outside into the city centre - staff extremely helpful and polite and friendly just let down by the breakfast service and the quality of the evening meal. I would gladly return again but would avoid eating the the restaurant for our eve meal
We stayed here in July for several nights. We are a family of four all adults, and stayed in the family room. We had a large room, and we each had our own bed. The room and bathroom were very clean. The breakfast buffet was good, with an array of hot and cold choices. The hotel had convenient access to Edinburgh, with a bus stop right outside the premises. There was a coffee/tea kettle in the room with fixings to make either. From the hotel, it was an easy walk to the Promenade, with restaurants and shops to see. It was in a nice, quiet neighborhood, which was a nice break from the Edinburgh crowds. We enjoyed our stay there.
Totally overpriced small rooms breakfast cold and hard absolutely no customer care will not return for one night cost 325 pounds for standard room standard customer service and standard breakfast would have been happy to pay 100 per night
We are a family of 2 adults and 1 child (9 year old) who booked this hotel as part of our holiday, touring around Scotland. We wanted to experience The Fringe as part of our trip. During The Fringe (and the Edinburgh Tattoo and the International Festival which are all on at the same time) accommodation is notoriously expensive in Edinburgh. We booked this back in May (for our 3 night stay in August) and it cost us £875 which is an enormous amount of money for a pretty bog standard hotel. I'll highlight the good bits first of all: -The hotel has plenty of parking. It is right on the bus route, so you can easily get into and out of Edinburgh (on bus 44, 113 or 124, £2 per adult single journey and £1 per child single journey). -AJ on reception was always helpful and friendly. -The room was very comfortable and clean. -The bed was enormous, the mattress and pillows were comfy and it was peaceful and quiet at night time, so we slept well here. -The water pressure was great, so the shower was strong and it was quick to fill a bath. -The pool is excellent and the changing facilities are great. This was a lovely perk of our stay. -The pool depth is 125cm throughout, so it was perfect for our wee boy to enjoy. The jacuzzi was really lovely too. The not so good parts: -TV didn't work in our room. -The is no air con in the rooms and we were fortunate to be there during really good weather, so the room was very warm for the entire stay. -The hotel is dated throughout. -Some the carpets in the stairwells were actually horribly worn and a bit smelly. -Kids can't go into the bar which is really annoying. We had to get drinks and bring them to the reception area to sit and play cards with our wee boy. Not good for a hotel which welcomes families. -On our first morning we had a show to attend at The Fringe at 11am. Yet breakfast was packed out and there was quite a wait to get a table (about 15 minutes). This was really annoying and left us rushing to get to our show. Not good enough really. -Breakfast was ok but nothing spectacular. Often items were missing and not replaced quickly enough. Ketchup and brown sauce bottles were empty. -We ate lunch in the hotel once. We had heard really bad reports about food in the hotel from other customers. However what we had was ok. Noting special, but they did get the order a bit wrong and the service was very slow. One other evening we had some drinks outside about 6pm. Then we headed off tot Portobello for the evening and when we came back about 9.30pm our glasses along with loads of others were still sitting outside. It gave us the impression that the staff were quite lazy. Other info: -The hotel is only about 4 or 5 miles from the city centre but the bus route takes a good 25 minutes with all the stops. The buses we were on were totally packed for The Fringe and sometimes the journey took as much as 40 minutes. -There is a 24 hour Asda superstore just around the corner if you have your own car it only takes about 5 minutes to get there. -We went to Portobello beach one evening which was really lovely with a good vibe, so I'd highly recommend that if you get good weather.
The room was good, clean and had all we needed. The problem was some of the staff, almost to the point of being rude. Our room key failed to work so I took it to reception . A gentleman took it off me, reprogrammed it, and gave it back to me without saying a word!!! Breakfast was OK but evening meal very poor. More staff in a morning, could have had more at night.
Our stay was awful....... I certainly won't be back to stay in a best western ever again that's for sure!! The restaurant was disgusting. I watched a table get there order taken at lunchtime, both soup and sandwiches....... They got their drinks provided then our order was taken! That other table got their food, finished it and got their table cleared, while I was still waiting for just a plain cheese and ham sandwich! 35 nearly 40min later when it finally came it had tomato chutney and salad on it so I sent it back! Then they sent a dry cheese and ham sandwich with no butter! It was safe to say that. I didn't eat it because I need to eat within 20min of taking my medication, it had been that long I was ill all night! So we didn't go back for dinner that night that's for sure!! I just took my daughter elsewhere for dinner, I couldn't eat bc I was ill from lunchtime! Breakfast was disgusting. Sausages were minging, I had 2 small bites, egg's were undercooked, bacon was undercooked! Tomatoes were soaked in horrible herby water disgusting 🤢 it made me that ill that I was sick in the pool and I had to swallow it bc I was in the middle of the pool! Worst breakfast ever! Waiting staff at breakfast were lovely however bc of the shocking environment they are getting made to work in, with little resources it ruined our whole stay! Reception staff were a complete joke! No-one knows what they are meant to be doing! I booked an early check in and a late check out, both I paid extra for! All reception staff didn't even have a clue about early check in's they were trying to tell us 3pm check in, when I was told early check in would be at 1pm. We didn't get our room key's until nearly half 1. The bed's were so uncomfortable and the room was the most basic. Bedding was shocking...... the duvet cover was practically non-existent it was so thin! It's the worst hotel I've ever been in! The complimentary toiletries provided are the cheapest of the cheap....... Hand wash and shower gel that's it!! The noise throughout the night was unbelievable! The spa well...... The towels provided were stinking! The need to sort a better laundry system out! DISGUSTING! The pool was freezing 🥶 the jacuzzi was hot that's the only good thing I can say about the pool side! Sauna and steam room was good but bc everything else was awful I didn't enjoy it one bit! So no we certainly won't be back I'm afraid!!! It was a waste of £330 for 1 brutal night!!!
Pool lovely if a bit cold. Rooms clean.plenty of tea coffee biscuits available for your room . Lady at front of house for the swimming pool very happy helpful and brilliant customer service . need a pound coin for lockers can use your footwear to walk through to pool free hairdryer
Whilst our room was basic it was very clean. The shower could have been better as over the bath and not much pressure. But did the job for the 2 days we were there. Yes it's a bit dated in terms of decor and our bedroom carpet but for exploring Edinburgh it was perfect for us. No issues with parking which was free. A bus runs every 10 mins into the city and costs £2 for a single ticket. The staff work very hard and they are all so lovely. They made our stay especially the lovely lady that greeted us at breakfast ( short blonde hair) and the lady who helped my daughter when she'd sprained her ankle. Oh and the cocktails that were made for my daughter. Thank you! In an Uber it cost around £12 to get to the city. So in summary basic spotless room. Breakfast sufficient and good value for money. Good selection. Staff amazing and work very hard to make your stay great. I would come back for this alone.
I would rate this hotel on a par with an older travelodge, which given the price difference makes this a rather poor deal. The general appearance is clean but worn down; the furniture is good quality but worn. The beds are hard and the pillows are either like rocks or lumpy. For some reason they have put a glow in the dark clock in the room. The bathroom was clean and the shower was warm. The toilet was difficult to flush. The breakfast was poor, with eggs not replenished while I was there. I had a hard sausage, a hard piece of bacon and some beans. The coffee machine seemed old and I didn't quite trust the dirty water it spat out, so went back to my room where luckily I'd brought a banana and some nescafe. I would expect to pay around £80 a night for a hotel of this standard, and so at £167 I won't be returning.
Booked hotel for my father's funeral and the wake was excellent. We had to go through to the bar after 3pm as another function was booked. My son who is 15 old and other children had to leave as no under 18's allowed. We were told they could sit in the foyer until we were ready to leave. I was fortunate to have booked a room which my son went to and had dinner alone as I was with family and guests. I paid a fair bit more for my room than others members of my family for the same night stay. They also add a £5 charge to take a meal to the room.
We have been dining here twice a week for a few years and never had a thing to say about the food, but after today that will change. The fish and chips today were of poor quality. Maybe they've changed suppliers, but even the batter was still soft inside and slightly cooked. Sorry to say but we will not be eating here again. Excellent waiting staff, but food has deteriorated in the matter of a few days.
Very good professional pleasant great staff good breakfast and lovely rooms.Top service.Ideal situated for transport,nice and clean,swimming pool with sauna and steam room.went there for a visit to Edinburgh great city plenty to do and see.
Wow, the staff are so happy and go the extra mile to make your stay safe, happy and joyful. The beds were comfortable, really clean, along with the facilities. The food is brilliant, great choice of smaller meals too, if you want one of their amazing sweets to finish. The cocktails are wonderful value at £4.85 per cocktail. Would highly recommend this hotel, great parking, which you really need if you are going to edinburgh.
This is the second time we have stayed at Kings Manor in Edinburgh. Its location down towards Portabello is really very good. Good price and minutes from reliable bus services into Edinburgh. We have found accomodation in Edinburgh to be expensive (really) crowded and noisy. For 3 pounds you can spend ten minutes on a bus looking out at Edinburgh and then escape back to the serenity of Kings Manor after sight seeing. Equipped with a pool and spa, spacious rooms and loads of dining areas this is a really great place to stay. The best part of the place is its staff. Nothing is too hard. Always smiling, always quick with a joke but serious about client care. The dining offerings are varied as are the menus. If you need a cold beer and warm meal and great service it isn't far away. I am looking forward to staying here again.
We did not get a invoice when we left as we had not charged anything to the room. When I got home I noticed a charge on the last day. Turns out we were charged for Lauders breakfast the last day. Not so. I informed them that they would not find my signature on that bill ( Lauders bill # 464076). The head receptionist agreed and refunded the charge. This left a bad taste. I would advise my fellow travelers to keep a close eye on their last day charges. As others have noted the hotel is badly in need of updating. Some of the carpeting is atrocious. Our room 80 smelled of wet dog. This after we requested a room as far as possible from pets.
The room had very comfy beds, clean and spacious room and the staff are very pleasant. Food is delicious at the restaurant and the bar staff have good banter. Overall very pleased with our stay and will be back again soon. Thank you Kings Manor!
Enjoyable stay visiting my home city and old friends and places I grew up in. Easy and inexpensive to get around on buses to the places I wanted to visit .
Decent place but price was ridiculous. I have stayed previously for less then half the price of this visit
Arriving late Friday afternoon to a friendly check-in at the Kings Manor, the familiarity is comforting having stayed many times before. Having sorted out my stuff in my bright and airy room I headed for the Spa for a swim, enjoying the gentle exercise. Next morning I received a warm greeting at breakfast from a couple of staff members who have been at the Kings Manor longer than I have been staying. All good.
Excellent short stay at this hotel, staff were very helpful and friendly. Breakfast very varied, spa facilities wonderful after a long day of sight seeing and walking.
We have stayed at the lKings Manor many times over the years. The standard has always been very high throughout the hotel and the welcome and help consistently excellent. 'Dog friendly' is a less than adequate description as our dog was treated royally! We look forward to our next visit - as does she.
I've been staying here 5 nights a week since January 2024, on Business. My stays have had their ups and downs. I've stayed in some fantastic rand one or two lousy rooms during this time. On the whole, this hotel is a really nice place to stay, the staff I have regular contact with are great and the amenities (pool/spa) here are worth every penny. New owners/management have taken over the hotel, so I will update in future reviews as to whether they are doing a good job or not! So be warned, new owners, I'm watching you! 🤣
Great hotel, we stayed for 2 nights, breakfast was great too, helping ourselves to want we want, the bedroom was very spacious, but the pillows were a bit hard to sleep on, but everything else was great, but next time we stay we will get the tram down to the centre, cause the buses take ages.
Although the hotel was a little tired, there were lots of little touches that I noticed that made my stay a lot better. I would also say that the customer service felt genuine and honest and as someone who travels a lot, it made me feel welcome.
We came from Canada and it was our first time in Scotland. The staff are amazing. Everything we ate was yummy and the location was perfect. The bus stop was right out front, cabs came quickly. We would stay again. Such lovely people
The hotel was very nice. I visited as part of a tour group and arrived by bus, so I can't comment much on the location's accessibility. However, the hotel itself and the staff were excellent. The breakfast was delicious and offered a good variety. If I were to find myself in the area again, I would definitely choose to stay at this hotel once more. The comfortable rooms, attentive service, and overall positive experience make it a place worth returning to.
Well placed hotel in Portobello. 10 min walk to the prom and beach. Free parking and a bus stop right outside the hotel with regular great value buses. Good size airconditioned room. Breakfast selection good for hot or cold, with good coffee and tea. Pleasant restaurant with an adequate choice. Stay includes use of the pool etc in fitness centre, which is super. Towels provided. All the staff are very helpful, cheerful and polite. What a lovely team. I will definitely stay again.
Excellent hotel. Easy to find with ample Parking on site. Staff were so helpful and friendly. Rooms were spotlessly clean and bed was huge and extremely comfortable. Great breakfast with a huge choice of food. Definitely recommend this hotel.
My wife and I have stayed at Kings Manor on several occasions and have never been disappointed...everything is top notch from room comfort, breakfast buffet, Bistro restaurant, to the friendly staff. HIGHLY recommended for any stay in Edinburgh!
We stayed for 2 nights and it was a very comfortable property on the outskirts of Edinburgh and the free parking space available was a bonus.
A hotel aimed at tourists, judging by the tour coaches and cars and motorbikes from outside the UK parked outside. NB there's additional parking around the side, which is very necessary. Guides to Edinburgh were available in numerous languages. I'm a West Western Gold Reward member but I'm never sure if that means special treatment. Anyhow, I found the room I was allocated a good size, nicely decorated and had everything I expected for a hotel of this class. Additional coffee/tea sachets were available from reception. I noted the TV was a a Sony brand which was a nice improvement on budget hotel TVs. The room was warm, but I found that the window had a slide release mechanism so it could be opened wide, obviously something you'd need to be careful about if staying with children. My room faced away from the road so was quiet until just before 9am when a sound system started playing quite audibly via the open window, I can only assume this was from the attached Leisure Club. My other slight disappointment was the evening meal, although the food was pretty good there was a noticeably long interval between starters and main course. Slow serving seemed to be par for the course for other diners, which made me wonder if the kitchen had been swamped by serving a tour party in a private dining area. As mentioned, when it came the main was actually piping hot and good size proportions. Breakfast was a buffet affair, the continental options were a bit sparse but the cooked breakfast options were all there and quite tasty. Wi-Fi was fast enough to stream YouTube. All the staff were friendly. I paid £126 B&B midweek which I felt was reasonable and I be happy to go back.
Excellent hotel, always clean and well kept with comfortable rooms and amenities, always a wide breakfast selection available which is well presented. Staff are friendly and helpful and most seem to go the extra mile. Ideal location with a great bus service into the centre of Edinburgh.
This hotel is average I wouldn't stay again as it cost £600 for 2 rooms for 2 nights. Breakfast just ok, no sky sports in bar and drink choices poor. Room cleanliness just ok and pillows very uncomfortable. No wifi in rooms or Netflix on tv. Swimming pool nice and make receptionist at check in very pleasant and helpful. Female receptionist at check out didn't speak a single word to us. When visiting our family in Scotland next time will will stay some where else.
A truly excellent place to stay with fantastic facilities. The staff, especially reception, go out of there way to accommodate any requirements. They are approachable, competent, efficient,friendly and take the time to make you feel welcome and comfortable.
I have stayed at the best western portobello many times on business, I find it the perfect hotel as it's one stop on a train into Edinburgh , but you're not paying the Edinburgh prices. The facilities also attracted me to this hotel. The restaurant served nice food at reasonable prices . The staff are all so helpful.
Warm and welcoming staff throughout the hotel, very obliging, cracking breakfast, drinks prices reasonable too, some good facilities like swimming pool, fitness centre and spa Only negative we had was view from bedroom was of a wall, which made the room a little dull, which was a shame as the weather was lovely when we were there
Great base for Edinburgh, close to a frequent bus route & Brunstane station on the Borders rail line. Each about 20 (bus) to 10 (train) mins away. Room (I had a club room) was excellent & also very quiet. Big TV. Comfy bed. Good heat. Well laid out. Spacious. Breakfast was Ok. Not a huge range, with focus on full breakfast cooked options. I did not use the leisure facilities. Portobello Beach is a 15 minute walk 2” with bus options to Leith. I would come again if visiting Edinburgh & would recommend the hotel. A great find.
I stayed at the Kings manor hotel fior 3 nights , from entering this hotel, the staff were welcoming and friendly The hotel is located just around the corner from brunstane train station, which is only one stop from wavelength station, which is the man train station in Edinburgh It us also a 10 walk away from portobello beach ,and all 4 buses that pass this hotel goes to Princes St, which is the mani St in Edinburgh The rooms spacious and the bed was massive for a standard room The rooms had the usual amenities like coffee/tea making facilities, iron , hairdryer and practical amenities like UBS sockets , and was clean to a hood standard The hotel guest also had access to the leisure centre, which includes a swimming pool. Spa pool , sauna and gym The hotel had 2 bistros abd a bar that serves delicious food I can't fault this hotel .from the location to the food to the staff. Anything was brilliant A amazing stay and woukd definitely recommend abd want to come back
I've been staying in this hotel for months on Business, (5nights every week) with no problems until now. I was given Room204 last week, it was disgusting. MAJOR Hair in the drawers. Thick dust on bathroom extractor fan. Dirty shower screen. Tea tray and holders were filthy. Dirt on bathroom door and walls beside the bin. MINOR Wardrobe hinges repaired by an idiot. Floorboards creaked like crazy when you walked across the room GOOD POINTS Most of the reception staff are very nice and friendly, I'm pretty sure they would have assigned me a different room if I had chosen to go and make a complaint. But I couldn't face the hassle after my long drive to get there, so I cleaned up some of it myself.
I've been to many hotels in the past few years. Getting to travel has been a blessing it's self. The kings manor staff really made us feel at home with their amazing staff and an atmosphere to live for. We met all the staff while we stayed. Reception being the best staff we've ever experienced for check in. Ellie always had a smile on her face. Bethan was an always there to help a hand. Kelly definitely made us laugh she was amazing. And the youngest Taylor she was shy but once you got to know her she was so pour. Now a few things people should know about this hotel to help with their travels. 1. You bring your own toiletries. 2. You can ask for a fridge at reception 3. They can't read your mind be nice 4. If you need help/ have a question ask they won't bite We definitely will be staying again when we can. Massive thank you to the bistro staff. Breakfast staff. And house keeping and all the managers and reception staff. We will be back!
We regularly stay at this hotel for business and pleasure. Our experience is always good. Comfortable, convenient, good food and great staff. Special mention on this occasion for Ellie on reception and Jonathan on breakfast service. Very dog and human friendly!
This is our 4th time staying at this hotel and we wouldn't want to stay anywhere else! I came with my partner and 2 children. It was my birthday and the hotel had put banners and balloons up in the room which my kids loved. Kids loved the pool, the rooms are always spotless, big family rooms, beds comfy and big, the hotel is lovely and quiet we stayed at the back looking over the garden and couldn't hear ant traffic. We can't wait to return again next year.
The service here was lovely as was the food and the hotel facilities. Perfect place ro relax with the swimming pool, sauna, steam room and jacuzzi. Breakfast was superb. Plenty gf options too. We had adjoining rooms which were fab since there was 5 of us. Rooms were very spacious. The only thing that was a negative. . was that the rooms were too warm.
We enjoyed four nights over Easter at King's Manor. The room was spacious, clean and we slept well in a comfortable bed. The hotel has a strong environmental stance which is to be commended. The staff are friendly, especially the breakfast team.
We spent two nights at this hotel. Can't fault staff, every interaction we had was excellent. Feel we need to mention Johnathan, who served us at breakfast both days, outstanding member of staff, very friendly and patient with our two young kids. The pool was great, small kids pool perfect for our two (5&2 years old). The pool was our main reason for booking as nothing better than a splash after a day exploring. The hotel room was a little dated, however when travelling with young kids it was ideal as we were not too worried about them messing up the room. First time at a best western, ashamed to admit I'm a bit of a hotel snob and would have previously overlooked them as a brand, however based on the friendliness and helpful staff wouldn't it hesitate to book again! Thanks ☺️
This was our 2nd time staying, and again, we were not disappointed. We were given an accessible room, and although not needed, we appreciated the extra space and lovely garden view. Free access to the leisure facilities is a big bonus, jacuzzi, steam room, sauna, and pool all clean and in excellent condition. The bed was a little disappointing - with two singles pushed together, the mattress was very soft, and you rolled/sank to the side. The duvet also appeared to be 2 singles joined together. Once again the food in Options bistro didn't disappoint, fresh and tasty. The seats are not the comfiest so ask if you can have a booth. I will do this next time. Will definitely be returning to this hotel.
Please try this place out, great staff, great rooms, great food, bonus use of the pool jacuzzi, sauna and steam room, made even more special by the staff decorating the room for our anniversary with banners and a nice card
Very mixed experience for our 1 night stay with our dog. Nice dog friendly (mostly) hotel. Reception staff were excellent both at check-in and out. Room was very spacious and comfortable. Waitress service at breakfast was the WORST customer service experience I've ever had. On arrival at the Scott Room we were confronted by MANDY, she looked us up and down with a frown on her face, she stared wide eyed at our dog and said abruptly “Can I help you.”, I explained we had a reservation at 8.45 for breakfast. She then proceeded to chastise us in front of the whole restaurant for having come in the wrong entrance. I offered to go out and follow her instructions, she replied “ Naw you've done it now”, I explained the receptionist had told us we were dining in the Scott Room and we had followed signs for this and had come through the door with a sign for Scott Room, to this she pointed at her temple and said “Ye cannae get the staff”, so RUDE. We have booked and paid for a return overnight here in a few days time, I would cancel based on this experience and go elsewhere, but we have prepaid. We will avoid the breakfast experience next time.
Totally, the Best hotel for dogs, that I have ever stayed in. Little touches mean so much, a dog goody bag on arrival. Dogs can be with you at dinner, in the bar area and at breakfast, in a small adjoining room. If a dog is left alone in room, you put a sign on door, tell reception where you are, and staff will alert you if there is any concern. All staff were very attentive, James at reception was really helpful and Dylan at breakfast made us and the dogs feel so welcome. The food was brilliant, so very, very good. I had chicken Caesar salad and it was delicious, perfect tender chicken, lovely crisp salad and crunchy croutons. My sister had lamb roast dinner, which was tender, with excellent vegetables and port gravy. She loved it. Breakfast was awesome, all well cooked, very good sausages and Branston baked beans :) Hotplates were topped up regularly with lovely hot and excellently cooked good food. This hotel is a short walk away from Branstane train station, which has trains to Edinburgh. It is only a twenty minute walk from the beach. It also has a very good swimming pool, Spa and Gym, accessed from the hotel. The gym reception staff provide towels for residents. Overall, an excellent location and an excellent hotel. I will definitely return to this lovely hotel. Top marks.
Great location for Portobello, clean, with all the facilities you could want for an overnight stay like ours. The staff were brilliant, we had a little trouble with or room key card and it could not be resolved immediately but by the time we came back in late from our night out in Portobello it had been sorted. The breakfast was good and was buffet style all you could eat with a good selection to choose from. Our room was large and quiet with a nice view into the garden area at the back of the hotel, perfect. We are back again in October and looking forward to it has lots of parking as well which is a godsend in Edinburgh.
Excellent hotel, lovely staff, fantastic room, good food ,decent beer and good value, we couldn't fault anything apart from the weather, but all in all a great experience, easy to find and good train and bus links to travel into Edinburgh City centre, we will definitely be back!
Great Stay at Kings Manor with Staff, Room, Food & the Hotel being Excellent. Great base to Visit Edinburgh and East Lothian along the Lovely Coastal Route. Also close to the Shopping Complex at Fort Kinnard which also has a Cinema & Eating places. Well Done Kings Manor.
Excellent. All staff from check in to check out to bar to gardener very friendly and helpful. Room lovely, very comfortable bed. Very dog friendly even for a large golden retriever. Walk for dog either around hotel or a park just 5 minutes walk away. Plenty of parking. Hotel clean and tidy. Food and bar was excellent and we would definitely stay again and recommend to others.
This was a nice hotel a short walk from Portobello Beach and a short bus ride from Edinburgh city centre. Clean and comfortable. But the best part of the stay was seeing the front desk staff welcome returning guests like they were reuniting with friends.
Fantastic hotel and great facilities. Good food. Rooms spacious and well furnished First class staff who were polite and helpful Great location for buses into the city. Leisure complex great to wind down in - spotlessly clean I would highly recommend this hotel for a visit to Edinburgh
Reception; very helpful in times of bus into Edinburgh also ordering taxis for us. The buffet breakfast was excellent, everything cooked fresh,super fried eggs,and great porridge cooked to order. The bedrooms were smart,clean with comfy beds. The bar stocked and managed well, also late drinks available by the night porter. Electric car charging points immediately outside.
Booked in for a couple of nights stay. The staff nice, helpful. The room ,comfortable (I even had a bath in my room, which I, personally love!!) First night was a bit of a nightmare with very noisy occupants ,who woke us and kept us awake until about four in the morning. The next night much better, very cosy and a decent nights sleep. Food was nice, my husbands only complaint was no, Tennants lager! A small price to pay .We went to Musselburgh races next day, the hotel is a perfect location for this. We ejoyed our stay and have booked again . This time we want to make use of the swimming pool and spa. A wee gem.
Staff is very polite and friendly. Online check in works fine. Walking distance from the beach. Gym is well equipped for a hotel and wellness center decent, likely because it also admits for non-guests access. Decoration and building is not only old fashioned as pictures show but also feels like dated and bad maintained. Bad food smell through room corridors. Cleanliness is doubtful, we found dirty towels, drinking glasses, toilet looked ok but with dirt rusts making it feel like it was not deep cleaned for long time. No other toiletries besides soap in the room. Shower went from normal temperature to boiling hot a few times while bathing, very uncomfortable. Breakfast is simple for the price you pay, some items must be ordered (even cheese?) and not guaranteed to be available, making it less convenient and buffet-like experience. Eventhough you have to pre-book your breakfast timeslot, they ran out of the days chef's special and no espresso machine. Hotel guest must fill in form to access wellness centre, despite having already checked in. Location is about 30min from city centre by public transport, on rush hours bus can take longer due to intense traffic. Residential neighbourhood with very limited business options (groceries, restaurants, etc). If you are pretending to use public transport in Edinburgh, be aware our credit/debit cards only worked the first time on buses, after that it was always declined for some reason. Luckily we had a few options to spare, otherwise we'd have to withdraw cash or use alternative and more expensive transport method to go to city centre (Uber/taxi, etc), making location even less convenient.
Hotel is a bit dated, could do with being refurbished. Lots of corridors so wouldn't be suitable if you had mobility issues. No sound proofing in rooms. I could hear the people in room next door having a conversation even with the tv on. Had to make a noise complaint when they decided to play hide and seek with their kids at 10pm who proceeded to scream and shout. Dont mind kids having fun but it's not ideal when you've to get up at 6am !!
The internet signal in our room was very poor but everything else was great. The pool, gym and the car parking are excellent. Very nice staff and very good location. The hotel is pet friendly, very clean, nice food and the room was very comfortable and well sized.
Short family break to visit family in Edinburgh. 1 adult & 2 children: B&B basis. Stayed in room 88 which is on the ground floor & very easy to find. No noise disturbance from other rooms and the view looks out onto the tennis courts. There are some bird feeders there so it was lovely sitting in the morning having a cuppa watching them. Room had 3 single beds which were comfortable, room is very spacious as is the bathroom. Furniture is a little dated and some areas had dust over which hadn't looked like they'd been cleaned in a while or properly (picture frames, dressing table) also the carpet in our room still had dog hairs visible, could possibly do with upgrading or deep cleaning the carpets to freshen up. All staff we met across the whole of the hotel were very helpful & friendly. The breakfast team were very efficient (apart from a slight blip on our last day with my order but this was put right as soon as I spoke to another senior member of staff) plenty of options at breakfast and there is a different special on each day which is cooked to order. We ate once at the bistro & restaurant and staff there were helpful & friendly both times. Food portions were ample, service was efficient & the prices reasonable. Both areas are kept very clean. Swimming pool was lovely & a nice treat to use jacuzzi, steam room & sauna. Children are allowed in until 7.30pm weekdays & 7pm on weekends, although on the Sunday we were asked to leave the pool at 6.45pm as it was closing at 7pm. There is aqua aerobics on in the mornings so guests have just the one lane to use whilst this is on, something to bear in mind if you enjoy a morning swim. Plenty parking available at the front of the hotel. There is also a bus stop outside the hotel with regular buses going into the city centre. Portobello beach is about a 10-15mins walk from the hotel, lovely area to wander round. A very pleasant stay and will definitely be returning in the future!
We stayed for one night, start to finish the place was great. Excellent parking facilities, the room was great, very clean, the bed was a great size and very comfortable. My daughter also had a comfortable bed. All in all the room was faultless. The pool area is excellent we throughly enjoyed our morning swim! Great addition to the hotel, We had dinner in the hotel, which was also great, and well priced! The breakfast was also great. Would highly recommend the hotel and we'll definitely be back.
What can I say , it was one of the best hotels I've stopped in , clean comfy and so friendly especially towards my 2 little chihuahuas , the food was very good especially the breakfast everything you wanted wasn't to much trouble even the girls had sausage for breakfast , very accommodating and pet friendly you even get a doggy welcome pack on arrival , thanks for everything see you very soon
A great hotel with excellent facilities and staff really helpful, definitely will return and explore further. The leisure centre is fantastic and they should be proud of it. Staff really helpful and food is good value for money. Would recommend to anyone.
This was our first visit to the Kings Manor hotel and it won't be our last. We booked following a recommendation and certainly weren't disappointed. The staff were all pleasant and friendly (without being over the top) and the hotel was clean, warm and comfortable. One very useful service was the provision of a leaflet which highlighted the area around the hotel and lots of useful information regarding the bus services taking you to/from town and where the stops were. One of my biggest criticisms of many hotel buffet style breakfasts is the fact that it's never hot enough, however this was not the case here. Plentiful and well cooked. We had dinner with a friend in the bistro and whilst it was adequate, I have to say it was nothing special unfortunately. The bar also shut 12 o'clock sharp and if we still had a drink we had to go out to the reception area to finish it, so maybe this is something that the hotel could consider reviewing. It's understandable that you can't keep staff on late however most hotels offer the opportunity to order a drink through the night porter but this didn't seem to be the case. However having said all this we were happy with our stay and will return.
We had a lovely weekend here to visit my son & grandchildren. My daughter had a family with the children & my husband & I had another room very close to them. My son & grandson joined us in the pool in the morning, although I felt that the charge for him was a bit excessive for a swim. The staff were all very helpful & friendly & id definitely stay here again.
Excellent staff and super service , and they couldn't be more helpful to any requests. 20 minutes from centre but good bus service and very close to Portobello sands which a lovely walk and sweeps away any cobwebs in the morning. Good breakfast with Scottish flavour . Would like to have seen Lorne sausages to complete the haggis and tattie scone additions.
Our stay at the Kings Manor TOTALLY exceeded our expectations. First, our room was incredibly spacious, had a super comfortable bed & was spotlessly clean! Sadly, my wife (who already had an arthritic knee) had a fall in the middle of the night and injured it worse. The men at the front desk were terrific - got her ice very quickly (even though the bar and restaurant were already closed)! Plus, the next morning we were supplied with a wheelchair so she could limit her walking. The quick ice & the wheelchair very much helped limit the negative consequences of her fall. This was typical of the service we received from Kings Manor staff throughout our 3 night stay. At The Bistro, Finlay did a good job for us on 2 of our nights there! We suggest you stay at the Kings Manor anytime you are in Edinburgh!!
From the moment we arrived we were made to feel very welcome and throughout the staff were absolutely excellent. There was a very good choice of food in the Bistro and what a joy to see items offered with a smaller portion option. The location is perfect with the bus stop right outside the hotel which can take you right into the centre. The only reason I have not ticked the fifth circle is, as someone who always chooses a continental breakfast, the choice could be expanded and croissants could be warmed and kept topped up. Even so I would certainly recommend this hotel to anyone. Thanks for providing a most enjoyable short break in Edinburgh!
The whole experience from check in to check out was a truly great experience.. The check in receptionist was very efficient and helpful even escorted me to the lift and telling me which floor to pick.. i only dined in the bar on one evening but the food and service was exemplary.. The room was large with all the facilities you would expect from a hotel of this chain.. Comfortable bed and although the room was not serviced at my request plentiful supplies of coffee and milk and sugar were available from reception.. the hotel is very accesible with a bus stop right outside the hotel to the city centre in 20 minutes.. i would definitely recommend this hotel to any body looking for good hotel in a good position.. in closing a very pleasant stay.. regards..
The staff are all lovely, from reception to bar and restaurant staff. Room very clean and comfortable. Great location outside main town with free parking. Food especially breakfast 1st class. Would definitely stay here again. It is more like a high class hotel.
Fantastic stay here, room was clean and very spacious. Food in the restaurant was fresh, hot and tasty. Breakfast options were great with vegetarian sausages cooked to order. Pool, jacuzzi, steam room, and sauna were good size, clean and amazing. We enjoyed our stay so much we are booked to come again. Brunstane train station is only a 5-minute walk away and takes around 8 minutes to get you to Edinburgh Waverley. There are also frequent buses with the stop just a few minutes walk from the hotel. The only fault were the pillows, which were hard and uncomfortable.
Every time that we come here to have a family celebration weekend we are looked after as though we are part of the family, even my son's dog Koko. Food, as always was great & plentiful. Excellent specials in the morning with the eat as much as you can breakfast. We all used the great spa, hot tub, sauna, Turkish & swimming pool linked to the hotel.
Room ok and food and bar on site was good Very expensive for what it was, no water in what was a ‘club' room. Breakfast was good and the hotel is on a bus route into the city. Staff were nice and friendly and helpful
Relaxing stay, clean and spacious rooms. The beds are so comfortable. With a strong emphasis on supporting the environment when making up the rooms is refreshing. Staff are really welcoming and friendly and nothing is too much trouble. Food tasty at breakfast with lots of choice. The Bistro is delicious, great sized portions and great pricing.
Nice place to stay handy for Edinburgh and Musselburgh . A little on the pricey side and the noise from people playing tennis outside our room ( 258 ) woke us up on Sunday morning earlier than I intended , otherwise rooms were nice and big .
Great room - spacious, and with a wet room as my husband d is disabled. Friendly helpful staff. Spotlessly clean. Huge pool, with jacuzzi, sauna and steam room. Only bar menu available, but reasonable prices and served well.
Lovely hotel with welcoming friendly staff. Our dog was made welcome too with a doggy welcome pack. Room was very comfortable, and we had everything we needed for our nights stay. We ate dinner in the bistro, best fish pie ever!! Breakfast was excellent.
Everything was ok apart from a dusty room, pubic hair in bathroom, body wash that had the most awful chemical/sulphur smell to it and the staff agreed, the whole hotel and rooms was too warm with no air con or fans. Genuinely everything else was good, just these issues need to be rectified. Room staff need to pay more attention to there rooms.
I would highly rate this hotel. It has an appealing look even as we drove up to the front. The room was clean and very roomy, with several mirrors which made it easy to apply make-up and check my appearance before leaving the room. The staff is very friendly. The hotel was easy to get to from the city center, and getting to the airport in the morning was quite easy as major roadways were very accessible.
Room was comfortable and clean, however a bit warm. Air condition would be a five star. Facilities are great with excellence meals ar the restaurant and a nice health club. Staff was friendly and helpful.
We stayed for a long weekend to visit Edinburgh and this was a great choice! Lovely room and good restaurant reasonably priced. Buses stop outside the hotel so no need to waste time and money parking in the centre. Only downside was no air conditioning as we had the one weekend when weather was hot!
Problems with reservation despite us having a confirmation email . They had let the triple room we had booked go . We had to wait until we were eventually given a twin room with a put up bed . This was not suitable for three people. Receptionist was not very helpful or polite.
Lovely comfortable hotel with friendly staff , comfortable large rooms, lovely bathroom and excellent breakfast, cannot fault it at all. I would recommend this hotel which is a short drive from busy city centre
We had a fantastic stay over the bank holiday weekend in this hotel. The hotel is located in a quite area not too far from the City Centre, with good access to public transport, with good parking space, and a very courteous and friendly staff. The rooms appearance can be improve (looks a bit dated) and the cleanliness of the rooms and bath rooms could be improved. The staff are very helpful and always wear a smile on their face. The breakfast choice and quality was good. We used the swimming pool which was great. Overall a great stay and we would recommend the hotel to our friends and family.
To start with the shower was full of mold and the shower curtain was caked in mold too. The bed was dirty with stains up the side of it. The room was very dated and the floor felt like you was going to fall through it. We paid £306 for 2 nights and would expect something half decent at least but it was far from what we got. I'd personally stay away from going here again.
We booked a quite family sized room for the bank holiday. The room was clean & comfortable. The city centre accessible by public transport. Also the hotel has good facilities steam, sauna, pool spa suite. I observed used by local club members . There is good parking facilities . Had a lovely stay staff warm and friendly through out. Would book here again
Kings Manor was the perfect venue for a family lunch and a couple of nights away from home. The food, service and staff were excellent while the pool was a great hit with the younger members of the family. The bedroom was comfortable, quiet, airy and bright providing us with a comfortable bed, large bathroom with walk in shower and tea making facilities. I would be most happy to pay another visit soon.
Just returned from our second visit and booked again for next year. Think that says it all, very comfortable, friendly staff, good food. Good public transport connections with the city. See you next year!
They train for guide dogs for the blind, which is nice to see. It's a great hotel for one or two nights. The hotel needs a refurbishment. Loose paint in places. Holes in the sheets and the topper was too small for the mattress. Slept well and the sheets were clean. Cleaning could be much better. The carpet should definitely get a deep cleaning. The staff is very friendly. Dogs are welcome, except in the restaurant
We have stayed here 3 times now and each stay was brilliant! The breakfast is outstanding and location is perfect. It is a five minute walk to the Brunstane Train Station (10 Minute train ride to Edinburgh (Waverly). It is a 10 minute walk from Portobello Beach. The Options Bistro has great food and the hotel is pet friendly (even cats!). If you are looking for a great hotel to stay in that is outside the city center yet still conveniently accessible, this is the one!
This is an excellent hotel just on the outskirts of Edinburgh city centre, my wife and I stayed 16th-18th August 2023 for the Tattoo and Fringe. I must thank Dawn Hanratty for sorting out our stay, we had a super room it was large and clean with an exceptional bed, reception staff were very friendly, pleasent and helpful the food in the Bistro was very good, breakfast was also very good. I'm looking forward to staying again with a party of 12 at the end of September. Couldn't fault hotel in any way good location for public transport. Raymond Kenny
Possibly our fifth stay at this hotel. We travelled with my 85 year old Dad. Both rooms were spacious, well equipped and very clean. The spa facilities and Options bistro were also excellent. The staff throughout the hotel are a true asset to the hotel - friendly, welcoming and genuinely interested in the guests and the quality of their stay. McLaren Family stayed 14-18 Aug 23
Hotel is in a pretty good location. Excellent staff ,who are a true asset to this hotel. The room was a good size and clean. The best part was the spa with nice swimming pool.Would definitely stay again.
This hotel is a gem. We stayed 3 night in August for The Fringe and the military Tattoo which included breakfast. The staff at reception were very helpful telling us the buses to get into Edinburgh . The rooms were clean an comfortable. The first night we dined in the bistro and we weren't disappointed ihad the lamb hotpot , it was well presented and it tasted beautiful. The only negative for me was you allow dogs in your hotel.
This hotel has plenty of parking albeit we were lucky to find a space in the overflow area when we arrived. Reception staff were very friendly and check was quick. The room was clean and comfortable but a lack of milk for tea and coffee wasn't great. When we asked about the restaurant, we were told we had to prebook and to call reception from our room. After attempting to do this multiple times we gave up and went to the restaurant directly. All in all a pleasant stay.
Stayed for 2 nights over the recent weekend and enjoyed our stay. All members of staff were amazing and friendly and the food was good. Drink and food prices were reasonable. Great location for easy access via train or bus into Edinburgh and plenty of free parking. The room unfortunately was definitely tired and could do with a re-vamp. Dark wood furniture with well used dark brown carpet in room with limited natural light felt uncomfortable at times. Very warm at night and difficult to open the windows which were dusty on the ledges. The carpet on the communal stairs down to reception was threadbare in parts and even in reception, the ornaments around where we sat were dusty. That said we enjoyed our stay and would def recommend it, for the positives highlighted.
This review is to thank Maga who is the Receptionist at Kings Manor , she was so helpful nothing was to much trouble ,very efficient, pleasant also patient . I very much look forward to my stay at this hotel in September if this is the level of service that is on offer. Thank you .
We had a fantastic stay. The staff and service all around the hotel was fantastic. Food was great as well. Rooms are basic and small but clean. Again it's the staff here that make your stay. friendly, accommodating, fun. Special shoutout to the manager, who we all had great chats with about his campervan journey, and our server in the restaurant/ bar who's name escapes me now( young girl, glasses I think blonde, has family in GalwY and Belfast) The banter and jokes she but up with from my aunts and uncles and cousin, with a smile, FANTASTIC service and some great comebacks deserves a promotion…. Giver that girl a raise!!! Thanks again for everything
Clean hotel, friendly and accommodating staff, especially the ladies at breakfast. Air con and phone charging ports would have been welcomed. Thank you for making our stay so pleasant, we will be returning next year hopefully . Thank you to you all
Great place highly recomend as 2nd time we have been.Nice and clean friendly staff and good food. Buses outside the door into Edinburgh perfect location for a holiday away.We were on our honeymoon and had a great time.
I would like to thank all staff at this brilliant hotel from reception to dinning staff to manager for all they done to help me when coming for my fiancées 40th birthday with the balloons and wine in the room a great wee surprise for her and the room was really nice and very big cant fault this hotel and will defo be back sometime soon and keep up the friendliness and great work by all staff and thanks again
Amazing experience. Value excellent and staff we the best. We stayed in variety of places (England,Scotland and Ireland over 19 days). Nothing compared to this hotel. Clean spacious room, great food, and amenities. Better then most 4 star hotels we stayed in. A few blocks away from train and 6min ride to center of Edinburgh. Best 3 nights of our stay
Lovely 3 nights stay. No complaints at all. Every member of staff from front desk, bar staff, breakfast staff all so nice, friendly and helpful. Our first visit to Scotland and made feel so welcome wherever we went in Edinburgh. Bus stop directly outside was so easy to get in to city centre for tram access. Will definitely stay here again if ever back in Edinburgh. Read more
Good staff ,food ,comfortable room ,great gym and pool facilities, and close to city centre only a 20 min bus ride away .very good menu and the food was cooked to perfection by very friendly staff ,a must .
The hotel is in a great location for travelling around the area, my room was clean and comfy with a really nice bathroom. Attentive staff make it feel friendly and homely. I had dinner in the restaurant both nights and it was fresh and tasty. It is sooo peaceful that I slept really well. I've already booked my next stay.
On a bike trip and this was our first overnight stay. Arrived and could only find one available parking bay around the back of the hotel, but we got our 4 bikes in it without too much trouble. We were just about to de-kit when we were approached by the hotel manager, we thought we were about to get the "you can't park there" speech, on the contrary, he came to ask us to park our bikes in front of the reception area so they were on cctv and in full view of the reception staff. He also then provided us with heavy-duty motorcycle chains for each bike, we all had our own chains and locks, but it never hurts to have extra. The hotel had previously experienced some bike theft, so they were actively doing something to prevent it from happening again. I can't for the life of me remember the hotel managers name, but what a nice bloke he was, we were blown away with what they are doing for bikers, and other hotels should take note ! The hotel was ok with spacious rooms, very helpful staff and only a bus ride away from the city. We wouldn't hesitate to stay there again, definitely one to add to the list for overnight accommodation. Well done. Best Western Kings Manor Edinburgh
Really good enjoyed our stay would stay again, a little tired but most hotels are due to the pandemic and lack of funds. Pillows a little hard, very clean although a few cobwebs on the ceiling. Some of the staff of at reception needs to be more aware of guests not knowing where they are going and give more information as to facilities and better communication. Having said that very friendly staff. Good swimming pool open to all guest even children Would recommend
Mediocre experience. The room was tired with a small window. The bathroom needed a deep clean. The staff were friendly and the hotel is well located for travelling in and out of the city centre and a 15 minute walk to the beach. Adequate as a base but not a room you would want to spend extra time in. Good parking.
It is a lovely hotel and good value for money. I especially enjoyed the leisure facilities and the breakfast, lunch and dinner options were excellent. Easy travel into Edinburgh and Musselburgh by public transport and surrounding area has some nice walks, plus a good local beach. It is also dog friendly
Wee night away to celebrate the last of 'the girls' starting on the slippy slope. Great hotel, clean and accommadating. Lovely, joyful staff. Fantastic breakfast - one of the nicest hotel breakfasts' we've had. Great pool and spa. Managed to squeeze in a wee neck, shoulders and back massage in-between the sauna, steam room and hot tub circuit. Again, best massage we've had in a long time - even thinking of returning as a day-tripper just to see the masseuse again, she was that good. In summary - a 25h stay that feels like we've been away for a week. Definitely coming back!!
I was a Best Western Rewards card holder and a regular visitor to this hotel pre-Covid times when in the area for business. With that in mind a few former colleagues and I decided to book a night here when organising a reunion at Musselburgh races this past weekend. Personally, I booked a Standard Double Room - which was confirmed to me by e-mail on booking - from the choice available. Imagine my surprise then when on arrival I was allocated a Small Double Room. I queried this with reception and was told this was what I had booked. When I provided my e-mail as proof of my booking I was then told I had a double bed in the room. I then replied that I agreed but that it was a small room and not standard which I had deliberately booked. I was then told (without an apology at that time) that the hotel was full and therefore nothing else was available. I told the member of staff that I would mention this when writing my review. Later as I passed through reception I was called over by the receptionist who told me she had spoken with her manager and they apologised for the mix-up. I thanked her for the apology but said I would still be mentioning the problem I had in my review. Incidentally, I have plans ongoing for a five day stay in Edinburgh for my upcoming 70th birthday at the end of the month. Sadly, due to this incident I'll not be staying at the King's Manor, nor any other Best Western again. As an addendum to this review myself and my colleagues were dismayed to find the hotel bar closed at 11pm prompt although drinks could be ordered through reception which could be drunk in the reception area. However, the rest of the stay was fine with the bed itself comfortable and the breakfast adequate.
Lovely hotel just outside of the city center! Great and fast connection to city center by bus. Super friendly staff, dogs are welcome at this hotel and ours received a welcome package upon arrival! Spacious rooms, comfortable beds and nice bar/breakfast
Absolutely lovely hotel staff are amazing and friendly in the bar reception and the breakfast staff cannot fault the hotel lovely clean service the room food is lovely would recommend this hotel 110%
I love staying here, the staff are friendly, welcoming and helpful, the rooms are always love and clean with everything you need for a stay. The breakfast is always good with great choice, something for everyone. The evening meals have always been good too.
Lovely friendly staff, with great breakfast choice. We stayed on a Saturday night and the breakfast room was full yet the staff were warm and friendly and there was plenty of choice, food was lovely. We had a great comfy bed. The dog liked it too. Nice clean pool area, choice of a bar and a restaurant. All good!
Clean and tidy hotel. Leisure facilities clean, staff helpful. Perfect weekend break. Close to the castle and royal mile. Portobello seafront is lovely too.. bus stop right outside hotel. We used car and parking prices were ridiculous £9 got us an hr and a half
Just back from an excellent 5night stay at Kings Manor. We've stayed in a number of hotels etc which have a Green Award and this is the first time we've seen it being so actively and positively used. From a guest point of view we spotted the charge points for EV cars, the promotion of the bus routes for access into town, the local artist lamps with fab up cycling...and this was just in the lobby! Bee Kind range of shower gel etc in the rooms...all fab to see and use. Credit to staff in all departments all we interacted with were friendly, polite and considering there was re furbishment of rooms on going you would honestly not know. We had breakfast each day...good range of hot, colld, fruit etc with a "Special" available each day, fresh tea/coffee to table. Also had dinner on 2 evenings in the other restaurant - menu a bit limited but saying that lots of choice. Again staff there were super. We made use of the bus into town twice...very good service with the bus stop just by the hotel. Made access in to see the sights very easy. Very much enjoyed our stay, already suggested it to others for their planned trip and good chance we'd stay there again too. Tips for others...book B&B, book direct for the best price and ask for a Club Room - great size with large bed, 2 comfy chairs and table. One of the best size rooms we've had.
This was my second visit and it was equally as good. This time I had a club room which was very spacious, comfortable and clean. The pool facilities are fantastic, breakfasts very tasty and the meal I had in the bistro, cod loin and chorizo was scrumptious. All the staff are friendly and professional. Portobello is a lovely wee town with a fantastic beach and promenade. It's a 10 minute walk to the beach from the hotel and a twenty minute walk to the centre of town. I spent time every day in Nobles amusement arcade, great fun for all ages. The food options on the front are varied and very good. On Portobello High Street I found a lovely cheese and wine bar called Smith and Gertrude, it wasn't cheap but so worth a visit, I had the baked Camembert and it was so good alongside a glass of red. There are lots of eateries in the town but Options in the hotel sells lovely food. I look forward to my next visit.
We booked directly online which was easy and got a great rate. Friendly welcome on arrival and our club room surpassed expectation. Very spacious, comfortable and spotlessly clean. Our well behaved greyhound soon settled down (we took our dog bed with us) and the relaxation of being away for a night began straight away. Room was comfortably warm on a very cold day outside. Perfect! The swimming pool is excellent and is easily accessible from inside hotel. We went out for our evening meal but good to know there is the option of bar and evening meal available. Breakfast was excellent. Plenty choice, freshly cooked and served by staff who go the extra mile to ensure everything is to your satisfaction. Coffee was great tasting and served in an ample sized pot for two. Thank you to Liz and Jonathan for looking after us so well and we most certainly look forward to our return stay soon.
Ticked all the hotel boxes for me, a frequent hotel guest around Scotland including Edinburgh. Especially management and welcome by staff (who rightly appreciated how good the owners are). Don't understand recent negative reviews. But who cares? I know "I'll be back". With my dog....if you don't like dogs around, that'd be the only reason not to choose Kings Manor, in my opinion. Otherwise, I simply endorse all the 4-5 star reviews below (the warm welcome, spacious rooms, great FREE spa, excellent breakfast choice etc)
Once we stepped over the threshold of this welcoming hotel, our previous experience of staying there was once again fulfilled, and the hotel had gone the extra mile. Our check in with Ellie and Sara, was warm and we were greeted with a smile. Our much needed special requirements had been met, and also the extended offer of, anything more we can do to make your stay more comfortable? We found all the staff at this hotel very obliging, keen to help make your stay a happy one, and cleanliness was still 100% top of the “to do” list. We enjoyed everything the hotel has to offer, menus on offer are of great variety, well cooked, served by diligent staff who were extra kind to our grandchildren. Jonathan in the breakfast dining room made breakfast a pleasant early morning experience as he runs a busy schedule with mindfulness of each diner, and always with a warm happy smile, thank you. Excellent Leisure facilities are a huge draw to the hotel, staff are first class. We find the location of this hotel perfect for an easy drive in to Edinburgh or areas close by. A few nights stay is very manageable, even on a pensioner's budget, and the no parking charges are a huge bonus. We are hoping to return to this hotel in the spring, our favourite place to stay when visiting Edinburgh.
2 nights, 1 day. Hotel facilities strong, well suited for Families and longer stays. I chose this location to 'get away' from the City center bustle, but have quick access to the bus system (right outside the Hotel). Breakfast (you can pay on site) looked EXCELLENT for the added cost (I just had Coffee and Toast. Room (single) was small-ish (Cruise Ship sized) but Bathroom/Shower were plenty big/hot water. WiFi strong enough to stream. Overall, quiet.
Room was spacious and comfortable beds. Room 84 was on ground floor and at back of hotel looking out to a nice garden. We did like the quietness of room . The toilet facilities were excellent,the only fault being,it took a while for the hot water to heat up but possibly due to a few rooms at the far end being renovated, this wasn't a great problem because later in the evening the warm water was ok.
I booked in for a couple of days as my daughter lives close by. I also took my pup with me as she has helped with my depression. The staff on arrival were very friendly and even really nice to Mia, my pup. They gave us a small bag with biscuits in it for Mia and a couple of poo bags. The room was massive as i required a disabled room. The wet room bathroom was fantastic and everything was provided. I moved into a second room for another 3 nights after deciding this was too good to leave! Bar Zest is a great place to eat if you want to take your dog. The portions are huge. All staff really helpful and friendly too. Room service is great and food is really hot and provided quickly. Definitely the best place to stay if you want a hotel that'll allow pets. Ideal too as the beach isn't that far away either. I didn't want to leave and I can't wait to get back for another stay.
This is the best dog friendly hotel I've ever been in other hotels should take note that dogs are guest's to thank you to all staff who looked after our dog lyla with her own welcome pack and at breakfast
We only stayed for one night but our experience was very good. The staff are very friendly, the room was spacious and comfortable and the food was great. We were on the ground floor with easy access to the outside for our dog. He was also offered sausages at breakfast! Only a 15 minute walk to the beach.
This was the second time we stayed at this hotel as it is very close to our daughter who lives in Portobello. We love the location as it is in walking distance of Portobello High Street and the beach. Our hotel room was clean, warm and very comfortable and the staff were friendly and attentive. We will definitely stay here again, and next time we will be sure to use the spa facilities!
On arrival I was delighted to hear that they had given me an upgrade to a double room I had only booked a single) After making payment for my stay I went to my room where the key card did not work and I had to get a replacement. Unfortunately the room I was given had not been made up and there was no linen on the bed. After waiting for 2 hours I asked reception to let ME have the linen and I would make up my bed myself. I had been driving for 10 hours that day and had the same journey to make the next day so I wanted to get some sleep. By the time reception phoned to ask what linen I needed, I had given up and just used the bed as it was. As a manager of a holiday lodge park, I was shocked at the lack of customer service and would not recommend this hotel to anyone.
Very happy with our stay hotel in great condition all staff very helpful and friendly. Enjoyed a meal in the bistro which was good value for money We also made use of the spa facility. Breakfast experience was great with excellent service from the staff and good food Room was well presented warm clean and tidy,very comfortable!! Bus stop right outside with a 25-30minute ride into the city centre perfect
No complaints whatsoever apart from weak wifi. Staff were really helpful and friendly. The indoor pool, sauna, steam room, jacuzzi are excellent and open free to guests. The hotel is only about a 30 min drive from Edinburgh Airport
We have been visiting King's Manor for over a decade and once again we have had a most relaxing 4 night break. Bedrooms are well appointed (club room) and the beds are spacious and comfortable. All staff are friendly and we feel well looked after. Love the breakfasts! Parking is free and the bus into Edinburgh stops outside the door. We hope you all have a wonderful Christmas and a happy and healthy 2023. See you soon!
I have stayed one night with my parents as we were travelling across Edinburgh. We stayed in one room for 3 people. The room was very clean, silent and decorated well. Reception, bar staff were very friendly, amazing people. The Christmas decorations were so pretty! We had lunch at the bar before departure and the chicken and lamb hot pot were so delicious! This place and meals definitely something I recommend to everyone! And we will be surely returning for longer stay in near future! Thank you :-)
Stayed many times. Always a pleasant experience. Great location, ideal for Edinburgh city centre or Portobello beach. Lovely staff. Always very helpful. Easy parking on site. Transport links on your doorstep. See you soon
Lovely stay at Kings manor again nice rooms friendly staff good location food in the bar good, easy access into central Edinburgh by local bus service about 15 minutes. Fairly close to portobello beach a great attraction lots of cafes and bars nice promenade for a bracing stroll at this time of year.
Stayed in the treetops .....Room was brilliant. Massive bed. Staff always super helpful. Great choices for breakfast and good food in the bar/restaurant. There's a gym you can use with pool but sadly was closed this visit... I stayed here for months last year and never had a problem
Easy check-in. Friendly, helpful staff. Ample parking and good links to the city centre by bus, train or car. Breakfast was lovely and the room was nice, warm and spacious. The leisure centre was closed for a few days for maintenance but we were made aware of this before our stay.
The Kings Manor was perfectly located for where we needed to be, and it had more than ample parking which was great. The room was excellent - we had a huge bed plus a single. Everything was clean and everything worked, which is always good. Breakfast was excellent. Best thing about the Best Western Kings Manor was the staff - they were incredibly friendly and could not have been more helpful. The breakfast team could not do enough for you, so my wife and I enjoyed a wonderful night in Portobello/Musselburgh!
This is not a fancy hotel but it was extremely comfortable and the staff was very nice. The size of the room was much larger than the typical room in a UK hotel. It had such amenities as a telephone in the room which again is not that common in the UK. The bed was very comfortable. There was plenty of parking. I did not try the restaurant nor the lounge or the health club. But the room itself was very comfortable.
Location, residential area. Check in, easy. Access to room, stair and lift available. Overall heating, good. Room, a bit tight space but it's alright. Very basic. Kettle. Mugs. Tea and coffee. TV. Toilet, shower in a bath tub. Water pressure, alright. On site restaurant and bar, good. We enjoyed it. We stayed in King Manor and will stay again end of Dec (2022). Access to city centre, easy. Right in front of the hotel is a bus stop. There are 2 buses to the city centre, bus 44 and 124 (if I remember correctly). Contactless Payment (tap credit card) on the buses. Overall, good.
I needed quick access to the University at QMRI, so the location was perfect. The food was good. The room spotless and well equiped. Very good value, especially as the EV charging was free. One EV had the standard connection as for hom AC charging. The other was a 3 pin plug socket, which many people may not have a convertor.
We've stayed here many times, but this was the first time in 3 years, and we were really pleased that this time we could take our dog in the bar area and in an area in the restaurant for breakfast. I think this is a great 'upgrade' to them being dog friendly.. The staff were all really friendly and informative.. Very good breakfast and a good choice of food in the bar that was reasonably priced. The hotel is in a good location, easy to walk down to the beach and easy to pop on to the bus into Edinburgh centre.
We stayed here for a Christmas break. Was a great find. Good parking and a great bus service into Edinburgh from just outside the hotel. Food was great and inexpensive. Staff went out of their way to be helpful. Bedrooms big and beds really comfortable. Will be back.
The hotel lived up to the description. It was important to me to have a spacious and supremely comfortable bed. This I got and very much enjoyed. The meals were good and nicely presented- I had my dinner every night for nearly a week in the hotel bistro. I was staying in this hotel principally as attending a funeral nearby and I opted to go early and stay after the funeral so as to have a few days to myself. My experience in the hotel was very good and the staff; particularly Ellie on reception and Bethan, the waitresses in the bistro especially Sophie, were all so friendly and helpful. Nothing was too much trouble. It definitely helped me get through a very difficult experience (with the death of my friend being my reason to be in the area) and I now hope to return in the warmer weather.
We booked for a night out nearby and never regretted it, really enjoyed the relaxed atmosphere in the hotel, the spa and pool were excellent, we also appreciated the smaller breakfast choice, weI totally enjoyed our stay
King's Manor hotel is brilliant. We booked as a family of 3 with a puppy in tow and loved it. Large spacious room on ground floor making it easy to take pup out for a wee. Really friendly staff and treats for the dog. Comfy beds and delicious breakfast. The bus stop is right outside making trip to town a breeze and a really short drive to shops and restaurants. The coast is a stone's throw away and we'll definitely be back soon. Thank you
A fabulous hotel where all the staff were super friendly, kind and helpful. We were quite shocked by just how helpful all the staff were, not just the front of house staff but every one that we met as we moved around the hotel. We enjoyed the breakfast and had a lovely evening meal in the Options Bistro restaurant.
Just spent a weekend at this Best Western. The staff were wonderful. We also had a nice meal in the restaurant. The hotel is homely and warm. It's just very old fashioned and a bit tired. I think it would do well if modernsed, as the staff were great.
Friendly staff great food and drink clean well presented rooms. Easy travel access to Edinburgh absolutely 100% recommend. Staff couldn't do enough to help and the restaurant staff where brilliant as was the food.
A very nice hotel on the outskirts of Edinburgh. Bus stops right outside to take you into Edinburgh itself or along to the beach. Hotel staff were on hand 24/7 if needed and were very helpful and friendly. With a bistro and bar serving food and drink, and leisure centre including a lovely pool, weights room etc and beauty treatments, this was very good value for money.
This was my first trip on my own, everyone I spoke to was lovely, my room was amazing it was huge. I had a massage which is the best one I've ever had, the hotel itself was very clean & up to date, definitely recommend, I will definitely stay again
Excellent location and great for getting into the city by bus. Nice and quiet at night so that you get a good sleep. Great swimming pool, steam room and sauna. Good breakfast. Would definitely recommend.
A fantastic venue for our wedding. The day went without a hitch with Eilidh taking care of everything. Perfect for our civil ceremony and the sequencing between ceremony to meal to evening reception went so smoothly. The meals provided for our guests were first class, served nice and hot and very efficiently. The drinks were decent value for money and the evening buffet also served so fresh. Staff were all freindly and helpful from start to finish and nothing too much trouble at any point. They took the sting out of the organising of the day. The rooms were first class, a big comfy 4 poster bed and a toilet with both separate bath and shower. Breakfast gave a full choice of hot or cold food with plenty coffee , tea and juices. We had hot food and it was all very fresh and hot. The staff were always on hand to assist it needed and just so cheery and helpful. ..... from checking in to checking out ..... a truly magnificent experience.
This is a great hotel with friendly staff. Located only a short bus ride from the centre of Edinburgh it's the perfect location. The car park is free and the buses were very regular and reasonably priced. The hotel room was clean and had all you need. The hotel has a bar and separate restaurant which we're both great.
Tired rooms. Noisy. Not exceptionally clean. Breakfast was very bland. Restaurant was mediocre. My bed was uncomfortable! I could feel the springs in my bed. We stayed here during a three week trip to the United Kingdom. The location is very convenient to the bus stop into the city.
A real find and i would definitely recommend this hotel to my friends and family. Room was spacious and clean. Every member of staff was polite and helpful. The breakfast was fabulous - lots of choice and good quality. The coffee was wonderful and set us up nicely for the day. The hotel has free parking and the bus stop to Edinburgh is right outside the front door , making it really easy to get into the city centre. We didn't have chance to try out the leisure centre this time so can't comment on this.
On the whole a very good experience. Clean comfortable room. Good breakfast. easy access into Edinburgh. Only negative was we had earlyish start on check out morning, before breakfast starts (06.45). Given a 'grab bag' containing a cold greasy bacon bread roll. Considering how much we paid for breakfast, a couple of croissants/Danish pastries, pot of yogurt and a banana would have been nice!
We enjoyed staying at this hotel with a short bus ride into the city. The room was very clean and tidy, the breakfast was very nice and very filling. We also used the bistro for meals on 2 occasions and the food was very good. All the staff we encountered which included the reception team, breakfast dining team, the bistro team and the cleaner were all very helpful and friendly. Strongly recommend the hotel.
We stayed here after a recent International game at Murrayfield. The hotel has very modern facilities and is very comfortable and very clean. Our room was very spacious and had a "King" size bed plus a single bed. The "King" size bed was in fact made up of two doubles and both were very comfortable. The brreakfast was a buffet style constantly replenished and was good quality with plenty of choice. The hotel is good but it's staff are exellent. Nothing was too much trouble and everyone we spoke to engaged with us and made an effort to make our stay great.
Hotel is in a great location. The staff at reception were very friendly and helpful. The rooms were clean and comfortable. Enjoyed the gym which is kitted out well. The waiting staff at the restaurant were awful. Stood right in front of them at the bar waiting to be seated and 2 of them continued to chat to each other and ignore us. The food took a while but was decent enough. After ordering more drinks, it must have taken a minimum half an hour for them to arrive and I could see all the staff stood talking and the place was not busy. Our final round of drinks never arrived after another half hour of waiting so we paid and left. The people serving clearly had no customer service skills and a lack of professionalism. Breakfast was great. Would recommend but just be aware at meal time.
I would highly recommend, staff are lovely, the room was very clean, I was able to help myself to more tea milk sugar etc, food was delicious, well organised with meals and breakfast. the dog was happy too. She snuggled up and slept in my jacket in the bar whilst we ate. Dogs are made very welcome. They have a lovely pool and spa I will return.
very friendly and helpful staff, nice rooms, great gym. steam room, spa and pool, food nice and reasonably priced in the bistro....nuff said....would definitely recommend it and would certainly stay there again!
I know the Hotel well but have never stayed in it before but I'm really pleased that I did as it was First Class......The layout is perfect with everything to hand ,Reception was so helpful and went that 'extra mile' to fulfill my extra requests . Breakfast was one of the best I've ever had and the Hotel is certainly Edinburgh's best that in the East of the City !
I had such a restful experience at this hotel this past weekend with my daughters. I traveled with a 5 and a 3-year-old, and they were very accommodating. Breakfast was great, and the dinner menu is extensive. My room was large and the beds were comfortable. The hotel has many facilities which I did not have the opportunity to use so I will definitely be going back.
We have stayed here a few times now and I can say that it's a Great Hotel, the staff are very friendly and extremely helpful , it has got better every time we stayed. we had a fabulously large room quiet and good size bathroom , a very good value breakfast.
Good location, comfortable, well positioned for both city access and walking distance from the promenade. Good food, very nice pool, clean room and comfortable beds. Friendly staff at reception and also restaurant and leisure centre. We had a lovely holiday. Thank you.
Excellent staff, cleanliness, food, comfort all great in equal measure. Would highly recommend this hotel. Easy access to Edinburgh, the beach at Portobello, decent shopping around. Bus and train service all walking distance.
We use the hotel as a base for the rugby internationals and although it is on the edge of Edinburgh the excellent bus service makes it no problem to get into the city centre. The hotel has all the amenities you want, the rooms are lovely, the meals excellent and the hotel staff always professional and friendly. We come here every time we are up and it never disappoints. We'll be back in a fortnight and already looking forward to another lovely stay.
I stayed for two nights in early November, a small room with a single bed. The hotel was very clean, the staff very friendly. Comfortable bed and shower, good breakfast. My room being very small, I thought that its cost seemed a bit high relative to other hotels I've used over the years. Hotel is well located and easy to access via public transportation.
Very clean and friendly staff. We use this hotel multiple times when on business in Edinburgh, I have sent 4 sets of contractors to stay here and they all love the location, the car park size. the local town with fantastic restaurants, the breakfast is great and there is also an onsite GYM and POOL you can use. I would never choose a different hotel if this is avaliable
Have stayed here several times and it's always a great experience. Good sized rooms, great breakfast and restaurant for your evening meal mean you have everything you need. Excellent value for money and it's in a great location, just off the A1.
Once again the Best Western King's Manor, Edinburgh recieves our 5 stars. The staff, rooms, breakfast, bar and pool are all first class. I'm returning soon with my Son for another rugby trip and already looking fwd to booking next year's trips too. Mitch Watt
We stop over in Edinburgh several weekends over every year to attend the rugby games autumn and six Nations so have stop in quite a few different ones over the years and I would say our stop here was one of the best we have had. The staff were quite pleasant at reception and for breakfast in the morning, the room was spacious and shower excellent. We will be booking here again the trip from the hotel to Princess Street is so easy or a short 10min work to 26 bus takes you directly.
I recently stayed for two nights with my 16 year old twin sons. We found the room very clean and comfortable. We ate in the bistro and had breakfast, both tasty food. We used the pool several times, so relaxing. The pool facilities were very clean.
We have stayed many times and are always impressed with staff and the environment. The hotel is well kept, and has a lovely garden at the rear. There is also good car parking on site and roadside. It is a short walk to the coast at Portobello which is lovely and it is easy to get into the centre via public transport. It is also easily accessible from main routes. For us, we appreciate that it is very dog friendly, which whilst some hotels say they are, Kings Manor genuinely is. Dogs can go into the bar for evening meals and if owners choose, breakfast. They are welcome to use the garden and there is good dog walking a short drive away. Everything in rooms work, and there is a refreshment tray with extra items available by reception. Some of the rooms show their age, but there is a programme of refurbishment which we have seen. Breakfast is excellent and dinner is fine, but limited vegetarian/vegan. If anything needs developing, I would say that revamping the menus would help. However, we have never stayed anywhere which we thought was perfect throughout all the price ranges! The hotel represents good value for many and is often full or nearly full, so book early!
Went with my friend as was booked into the spa for treatment as a surprise for her we went early so got lunch In the bistro must say the food was outstanding breakfast was ok staff very welcome and polite reception was very polite also Went to room it was very nice was a couple of issues but sorted as we are housekeepers ourselves my friend always goes round the room which can be very annoying but we are back again in January
Rooms were old fashioned but big and very clean, the facilities are fantastic. We used the pool and wet areas several times during our stay. The staff were lovely when my daughter was sick through the night.
I have stayed in far better for the same price, I have also stayed in worse. Reception: OK, check in was quick, questions answered, and my personal food choices (vegan) were catered for by arranging a “to go” breakfast bag. I think having stayed in better branded (but same price bracket) hotels there is a distinct lower grade of customer service here, but nothing unacceptable. Room/hotel interior: Generally looking tired and worn in most areas. The bedroom carpets are visibly worn and stained, furniture is the typical old style wood veneer, everything worked in the room, decent shower but bathroom a little small, bed was comfortable. The in-house provided soap/shower gel was disappointing not vegan, but I had my own. Gym: Again generally quite tired, although there was plenty of equipment, the type was limited. Pool wasn't used so I can't comment. My main issues was the stench of food in the stairwell, corridor near my room and within my room. From 6.30 in the morning the smell of cooking bacon was everywhere and similarly cooking food was ever present in the evenings. As a non-meat eater this is not the smell I want to wake up to.
Staff were very pleasant and extremely helpful. The room was excellent with comfortable beds and well equipped. There is ample parking and it is close to a bus stop from which you can easily reach the city centre. Good selection at the buffet breakfast which was also very good.
Really an excellent hotel for location plenty free parking brilliant staff great food and a comfortable room. Stayed one night, we were greeted by helpful reception staff, had a lovely bar lunch and attended a family party at night, everything was perfect, all the staff were friendly and attentive, the duty manager went out his way looking after everyone. The room we had on the third floor was massive with a four poster comfy bed. The breakfast was faultless plenty of choice and the buffet style cooked food was fresh and tasty.
Every member of staff cannot do anymore to make your stay any better. From checking in to checking out nothing is too much. The restaurant/bar staff were very attentive, the food was tasty. The Breakfast staff were out of this world, friendly and helpful.
From the moment we entered the hotel we were greeting by happy friendly helpful staff. They managed to change our room to a ground floor room as traveling with our 2 old english sheepdogs. The room was huge clean bright with having large Windows the beds were very comfy we all slept well both nights. Both evening we eat in the dog friendly bar area where the staff were all happy to help in any way water for the dogs, the food was excellent hot tasty and filled us up after a day on Portobello beach. In the morning breakfast was to the same high standard the staff told us where we could get the haggis they use. We would like to thank all the staff for a great stay we will be back 11 out of 10 brilliant.
The reservation staff were very helpful, the receptionist was friendly and informative. The single room was spacious and clean. The swimming pool was relaxing . Buffet breakfast was well stocked , good choices and tasty.
I have stayed here a few times before when travelling on business. It is ideally placed for walking down to the sea front at Portobello where there are some great restaurants. I have eaten at the bistro at the hotel, food was lovely. The bedroom are a little dated, some rooms have very squeeky floor boards, cracked ceilings and dated furniture. However, the rooms have always been clean and warm during the colder months. There is a small gym which I have used but haven't tried the pool/spa area.
Another great stay at this gem of a hotel! Great amenities, pool, spa ,jacuzzi, brilliant friendly staff, superb breakfast choices. lovely rooms , with everything you need for your stay. Located away from the hustle of the city with direct bus links from outside the door to the city centre in 20 minutes .
Absolutely excellent hotel! I've stayed before and it is now my go-to hotel when visiting Edinburgh. Spotlessly clean, very comfortable beds, great facilities (pool, sauna, steam room, jacuzzi). Beautiful decor. Wonderful staff always ready to help, great location (Portobello Beach close by) but easy access to the City on good handy bus route and close to shops. There are no bad points for this hotel!! I cannot praise it enough!!!
The receptionist was polite but lacked warmth. The room was very tired threadbare carpet, rips in the bed and stains on the carpet. Bathroom was lovely. Price was ok, I paid very similar the following night for a much bed quality
Fantastic hotel, great welcome, great rooms and great food. What more could you want? Kelly on reception was a great host, and a great help with the local travel links into Edinburgh. This was our second stay but certainly won't be the last. Portobello beach is just a 10 min stroll away too and we'll worth a visit.
Stay at this hotel frequently and never disappoints. Very friendly welcome (special mention for Dawn and Ellie). Comfortable rooms, good food and great staff across all departments - breakfast waiting, bar and restaurant and housekeeping. Looking forward to our return.
Pretty faultless hotel really. Fantastic room, good breakfast. Quiet location, on an easy route into the city. Bus stop outside the hotel, never waited longer than 10mins for a bus, both ways. Will stay again, and would 100% recommend.
Lovely stay with 2 young children and our dog. We were all made feel very welcomed . We used swimming pool too and the kids loved it. Food was tasty and we could have our dog with us at mealtimes which was a massive bonus
Nice and friendly staff, welcoming hotel lobby, very good size rooms, parking in front of the hotel. I can only recommend it!! The bath room is a bit outdated but it serve the purpose ! The breakfast was
Really excellent hotel with extra bonuses. We stayed in a Club Room for 3 nights at the start of a trip round Scotland. Having then stayed in a further 5 hotels over the next 12 days only made us realise even more what great value for money this hotel is. Staff were super friendly and helpful. Room facilities were very good. Option was to have room serviced daily in accordance with environmental awareness, which we didn't have or need (we can make our own bed!) and in reception is a basket of tea bags etc to stock up your room without bothering housekeeping. What a good idea. Why don't more hotels do this? Very often the cleaning staff might leave less than you started with and you have to ask just for a tea bag. Shower was good and great size heated towel rail. Lovely big comfortable bed. Good breakfast choice. Had 2 evening meals in restaurant with our friends and service and food was good. Nothing negative to say.
Kings Manor Hotel has lovely friendly hard working staff who made this stay very enjoyable. The rooms are spacious and comfortable and the amenities are fantastic. It has a great restaurant with delicious food which was excellent value for money. It is well placed for both Edinburgh and the lovely coast at Portobello. My friends an I had a great stay here and couldnt fault anything about it.
we booked to stay at this pool due to the leisure facilities, in particular because of the spacious pool for our daughter (many other pools in edinburgh city centre are very small). Prior to booking we enquired what the pool opening hours were and were advised it was open until 21:00 which largely influenced our decision to book. Upon checkin we visited the leisure centre and again enquired what time the pool closed that evening and were advised last entry was 20:45. We returned to the pool at 18:45 and were dismayed to be told the pool had already closed as it was a sunday. On two separate occasions we were provided with incorrect information which is very disappointing. Had we known the limited opening hours of the leisure facilities we wouldn't have booked the hotel as without the pool there isn't really anything to do especially with children. Hotel itself is ok, quite dated but clean enough and breakdast was nice but overall probably won't be back due to the disappointment of this visit
Lovely hotel, clean spacious rooms and good beds. Clean and love there environmentally aware approach. Was very restful being outside the center of town and was very near the beach which is really nice. Friendly staff.
This hotel is in an excellent location for visiting Edinburgh. The hotel staff were friendly and helpful. The room we had was very clean and spacious with the biggest bed I've seen in a hotel. It was also very comfortable. This hotel is ideal if you're wanting to visit Edinburgh. We stayed here because we were going to the Tattoo. The bus stops directly outside the hotel and drops off at the opposite side of the road. Very cheap way of getting to the city. Portabello beach is worth a visit with a nice promenade and lovely views
This hotel is on a bus route allowing ease of travel into Princes Street and return There are three bus numbers 44, 113 and 124. meaning there are buses passing and returning every few minutes. Good hotel with no issues.
Good, clean hotel and room. We had twin room 252 which was very spacious, had everything that was required and also clean. The hotel is probably a bit dated and tired but it's clean. We drove into Edinburgh but I hear it has good links to the city centre. Would stay again.
we as the Cameron family who attended our Friend's Wedding on 17/09/22 at your hotel had an amazing time your staff are excellent which made our friend's wedding day special nothing wasn't any trouble to them very friendly and helpful especially that i am gluten free they catered for me with excellent care tell your chef he is a great chef wonderful meal's and the buffet was excellent. And the rooms we stayed in where excellent very comfortable and very clean so well done to all your cleaning staff. And certainly, would recommend this hotel to anyone. So many thanks to you all and we all wish you all good luck in the future .
We have been using KM for15 years. We can take the dogs, we can use the leisure facilities. Breakfast is excellent, dinners good, rooms great, easy access from main North south roads, not too far from Edinburgh City centre and on main bus route .
A pleasant stay at the King's Manor and the staff were impeccable throughout. The train to the city was close and worked well. We were too busy to use the fitness suite but noted it looked good. There was no annoying kitchen fans outside the window (a blessing) but the fans in the bathroom were on constantly with the light on, which was annoying at night or at 7am when neighbours rise. The hotel is a maze, built in bits and bobs and from outside it looks like many different pieces of architecture ll joined together. This makes it a bit awkward to move around with luggage, lots of little steps etc. The rooms had old fashioned curly compact fluorescent lights, horrible things which induce headaches in me. Most hotels have healthier and more energy efficient LED bulbs nowadays. I had to go to Sainsburys for 2 cheap screw in bulbs. The breakfast was good and the food in the bistro excellent, albeit stopped serving at 8:40 so we almost missed out after arrival with few other local options. Booking breakfast was a bit idiosyncratic and unusual because it forced us to set alarms and there were always empty tables. All in all though, a good choice.
We arrived early after traveling from Luss , the receptionist checked to see if our room was ready 5 minutes later we were unpacking. The room was spotless & spacious. There's a great selection of cold & hot food available at breakfast .Overall a great place to stay , staff are really friendly. We will definitely visit again .
This hotel is brilliant..great rooms..super comfortable beds..great breakfast choices...and very helpful friendly staff..good parking..bus stop into Edinburgh City outside hotel. Can't wait to come back.
Used to visit regularly pre covid for work snd always loved this hotels and it's friendly and efficient staff. Glad to see this was the same. Looks like there has been a bit of refurbishment to pool however it was great before. All staff were friendly and helpful. Lovely to be in a hotel with ample staff at breakfast and to see hot items replenished in small batches to ensure always fresh. Didn't eat in restaurant at night but did have a drink on return and nice to be served by friendly staff and prices very reasonable. Used the pool early on day of departure, good to see lane system for part of the pool where you can put name down for 20 minute slots, ample time to manage a few lengths then move over to open area. Room was really large (ground floor) right and comfortable. Can't recommend enough. I had received a lovely postcard from hotel during covid with best wishes which at a time of shielding was very touching. Hope that work in area may start up again and I can return more often. Walking distance from the beach and a few nice places to eat on the front.
Lovely clean room, comfy spacious bed. Staff are friendly and helpful. Pool facilities were perfect for kids. Relaxing stay overall. Good selection at breakfast. Parking on site. Bar/lounge had great atmosphere, would definitely recommend this hotel.
This was my second stay at this hotel and did not disappoint again. Cannot fault a thing. Room was clean and comfortable. Excellent food at breakfast and meals in the restaurant. The friendliest staff in all areas, that I have ever encountered. The hotel is also in a very good location close to Edinburgh on a very good bus route. The day we were departing we had problems with our car. The staff on duty could not of been more caring and helpful. Particularly the maintenance man who went out of his way to solve our problems. He even took my partner in his own car to the local supermarket to obtain batteries for our remote. Cannot thank everybody enough.
This is a very old building with numerous extensions, some very modern. The health suite and swimming pool appear very well maintained and were pleasant to use. Our room looked out over the back of the building and the outlook was not good. The room was very clean, well-organized and everything worked. The staff appeared very professional and friendly. I will definitely stay here again if it is at a good price again.
Everyone was so friendly and welcoming, travelling with a small dog and was made to feel so welcome. She loved her little dog pack and its a great idea to share local walks. We had dinner in the restaurant as it was dog friendly and food was good. We took the bus into Edinburgh - also dog friendly and really easy to get on/off
This is our favourite hotel in Edinburgh due to staff, leisure, dining and location. We have stayed previously and realised dogs are welcome at this hotel but we felt there were too many for our comfort this time. As a dog owner you must be overwhelmed at the great freedom offered for you and your dog, unfortunately, this scenario did not work for me or my family. If you don't mind dogs this is the hotel for you when next in Edinburgh looking for a good priced hotel with the bonus of helpful pleasant staff, great leisure facilities, good menu choices, well cooked.
Staff helpful and courteous. Hotel itself is good but could do with a bit of investment. Gym and pool facilities are a bonus. Excellent location, close to Portobello. Handy base for coastal trips to North Berwick and Dunbar etc. One disappointing thing was that we were given two single beds pushed together instead of a double bed. Restaurant food decent.
We stayed at the hotel for a 2 night stay while taking our daughter to university. We stayed in a Club room, spotless spacious and very quiet. Would highly recommend this hotel. The hotel is dog friendly and there are few dogs around but you would never know they were there only to see them. So well trained and quiet. Check in was very good and bar was really nice and relaxing. We had room service on the first night and the food was lovely. Location is perfect. Bus right outside straight into Edinburgh. We have a few trips planned over the next few months and I will stay here and would highly recommend this hotel as a base for seeing Edinburgh if you didn't want to stay in the city.
The Kings Manor Hotel in Edinburgh is a true hidden gem, we were greeted with a genuine warm welcome at 9pm at night and asked if we required any food or drinks and given food options. On opening our room door we saw a kettle with tea, coffee and biscuits placed on a table along with a hotel guide that contained lots of interesting visitor information. Our Room was very spacious, the bathroom was vey clean and stacked with plentiful towels and toiletries. The bed and pillows were comfortable, we had a great night's sleep. In the morning we headed for breakfast and once again given a genuine warm welcome, we were shown to our breakfast table by a very polite and courteous staff member. Breakfast was buffet style, we ordered a pot of fresh coffee then got up from our table to explore the well stocked buffet. In my opinion the breakfast did cater for everyone. I opted for fruit and cereal with a pot of fresh coffee however there is so much choice on the menu you can basically choose what your morning go to is In close all I can say is " Great Hotel, Great Food, Great Sleep" staff made us feel really welcome and deliverd an excellent service. I shall definitely be visiting again.
visited over the bankholiday weekend. the room was very nice and clean all the staff where very helpful and freindly. the bistro meal was good. easy access to city centre by bus or train. only £3.20 return. would stay again when visting edinburgh
My dog Charlie and I had a lovely stay here and everyone was so welcoming and helpful from the Reception and Bistro staff through to the lady who serviced our room. The ample on site parking was a real bonus and the 'grab and go' breakfast was very convenient. Our room was extremely comfortable and the bedroom and bathroom were both very clean. There was a nice relaxing atmosphere and Charlie and I will definitely be back.
I booked this hotel a year ago while touring the UK - not knowing the Fringe Festival was taking place. Hotels downtown were very expensive so I booked this property in Portobello. The hotel was a bit out of the downtown area but the bus top was right out front and took about 20 min to and from. Hotel was clean and staff were friendly. There was a hot spell in the UK and it was warm in the room so we had the windows open the whole time. Buffet breakfast was really good.
Stayed here for 2 nights while we visited the Edinburgh Tattoo , ideal location with excellent links to and from the City Centre , the Staff at this Hotel really went the extra mile to ensure our stay was a pleasure , nothing was too much trouble for them , the rooms were excellent as were the Bar and Restaurant . The health spa was a added bonus with top class equipment . Thanks for helping to make our short break with you a real pleasure .Hope to be back soon.
My wife and I thoroughly enjoyed our two day stay at this lovely, beautiful hotel. The staff were all so helpful and friendly, our room was very comfortable and the breakfast was superb. Having the bus stop just outside the hotel was an added bonus, taking us to the city centre in no time. We also appreciated the nearby beach which was walking distance from the hotel. We would definitely recommend this hotel to anyone wanting to stay in Edinburgh.
This hotel provided us with everything we needed. Bus stop outside hotel for easy access to city centre. We enjoyed the walk down the promenade. The staff were all very friendly and helpful. The bar was relaxing and comfortable and there was a steady stream of guests who all appeared happy.
A housing emergency forced us to look for three night accommodation - which had to be dog friendly. The Kings Manor was just that and included a doggy welcome pack. We had a large, comfortable room in a quiet part of the hotel. Staff were attentive and friendly. We didn't take the dogs down to the restaurant, although we could have, but chose to have room service. Very reasonable tray charge at just £4. Great to have access to an electric car charger as well,
This was our first time staying at the Best Western Kings Manor and we couldn't fault the hotel or the staff in any way. Both hotel and its staff was very pleasant, staff could not do enough to make the stay any more comfortable and memorable. We was able to use the facility at the spa which we took the affer up and had a morning swim before breakfast and heading for a short bus ride in to town which was reasonably priced. We had a pleasant stay and would come back again in the near future.
Just got back from a two night break in this hotel. Travelled up from West Yorkshire for the Tattoo and Fringe but didn't want to stay in the City Centre and after reading the reviews on here, decided that the public transport would be perfect for travelling in and out. SO glad we didn't stay in the centre and would 100% stay here again. Spacious, spotless and very comfy rooms, EXCELLENT and extremely helpful staff throughout where nothing is too much trouble. The reception staff were more than happy to give advice on transport and would look up the next bus arriving etc. Breakfast is plentiful - nothing majorly special but EXACTLY what the doctor ordered and the staff are very friendly and funny. I particularly liked the booking system as there were zero queues and always plenty of fresh food available for you hour slot. I was also very impressed with the obvious environmentally conscious efforts the hotel is making including recycling points and the choice to not have your room serviced if you so choose (less unnecessary washing of towels etc) BUT it is optional. All in all - excellent and would recommend/book again Thank you very much! P.S if you're wondering the best bus for return from city centre is the Lothian 44 Wallyford, £1.80 adult from the stop outside Barclays Bank (opposite the big hotel) - if you get off at Brunstane Bank stop it is directly across from the hotel.
Etwas in die Jahre gekommenes Hotel The hotel getting a bit old meanwhile. The service is good and friendly Breakfast is ok so far, all standards available Der Service ist ok freundlich Das Frühstück ist gerade ok, alle Standards sind verfügbar
Good location,bus service into Edinburgh every 15 minutes £1:80,20 minute journey,no need for the car. Staff friendly,hotel very well run ,all staff efficient. Good location for portabello beach,staff had all the information about everything going on in Edinburgh.Good breakfast,we ate at the bistro on night,excellent food and value
Just returned from a family trip around Scotland and stayed here for a few nights. Hotel is a little tired in places but felt welcoming and comfortable. Food and drink facilities were very nice and the leisure club was a real winner.
Very friendly welcome. Room was spacious and very clean. Good hospitality tray. Breakfast self service, plenty of choice. Plenty of Car parking on site. 15 minute walk to Portobello beach. Convenient to travel to city centre, bus stop outside hotel and 25 minute ride. Service and food in Bistro good. All staff helpful. Would recommend this hotel.
Stayed here for three nights with my daughter. Had a lovely stay,comfortable room ,friendly staff and great buffet style breakfast . Very reasonable price aswell. Only 10 min walk to the lovely portobello beach and bus stop right outside to city centre . Highly recommend.
I booked the Kings manor to see the other side of Edinburgh. Portobello beach in walking distance. The hotel was excellent. Staff very accommodating, cheerful & friendly. Breakfast was ok, and the bar on site was helpful. I would definitely stay again in the future.
The hotel staff are soo friendly from the staff at check in to bar and staff at Restaurant and at breakfast! This is our 7th time staying here and we will be back! Rooms are clean and perfect for a few nights away. I highly recommend to anyone wanting to stay outside Edinburgh!
We have stayed at this hotel before and this is the reason we returned. All staff friendly and rooms clean. When we arrived there wasn't a cot we requested but this was sorted within minutes. Rooms were hot but provided a fan. Great pool for the kids we didn't want to leave. Many thanks to all staff the only downside of our stay is the beds are not the best but that's personal preference I don't like firm beds but everything else was fab....booking again soon.
Highly recommended if you have a rental car and don't want to try to navigate/ park in city centre if Edinburgh. The staff was friendly and the rooms were spacious and quiet. My only complaint (although I'm guessing this is pretty normal in Scotland) is there was no air conditioner in the room - indeed no air circulation at all. We literally went out and bought a fan and stuck it in front of the cracked window so the room wasn't a steam sauna, especially after everyone took a shower. Probably not an issue in fall/winter/spring, but not the best in August, unfortunately.
The hotel looked big from the outside, but when we got inside the hotel it was more of a leisure centre, Very disappointed with the "restaurant". It was a bistro, plain small cafe type look. On the first night we had a meal the chicken was very dry and over cooked, same as the mashed pots. it was dry tasteless and rock solid. we sent it back. The red wine was watery. We never eat there again. The bar closed early which was strange as we were guests. You could order at the reception and take it to the bed room, we did not want to drink in the bedroom only the bar where drinks are drunk. The carpets were a bit dirty liked they were not hoovered daily. The rooms were spacious but not floor cleaned. The parking at the hotel was a struggle. The last night we had no space. The people from the leisure centre at the hotel were taking up the parking spaces. The hotel is catered more for the leisure centre rather than for the hotel guests. We have stayed at the best western hotels before and they are far more superior than this one. We wont be staying at this one again! The hotel is fu
We really enjoyed our stay. The staff were friendly and helpful. The hotel was clean and tidy. The pool area was clean and the children enjoyed plenty of time to swim. We enjoyed breakfast each morning and ate a basic but nice meal in the restaurant. The children were also grateful of Netflix after busy days exploring Edinburgh!
We have returned as we love this hotel and location. This time we brought a dog and have to say they are very accommodating , both here and in the surrounding area. Cannot fault this hotel. The pool is certainly 4 star. Great facilities.
Kindly waived cancellation fees after our trip was impacted by train disruption. We look forward to rebooking in the future. Also helped us to book two rooms with appropriate beds for our family. Helpful over the phone and via email, found them very responsive.
Nice welcome, dog friendly, great facilities and good choice of food options for a very nice breakfast. Good location with close transport connections. Can't really fault anything. Would return so I think that confirms our happiness
Booked for my family to visit from Kent. Everyone was very helpful and friendly, room was very clean and the bathroom was lovely... nice pool too. Fifteen minutes walk to Portobello beach. Definitely recommend.
We was here only a night. Was a good room with big bed. The Breakfast was good. But: The room was hot. You cant right open the window. It was over 28 degree in the room and 14 outside. You must book a slot for breakfast. So you get stressed in the morning. Thats bad.
Great place to stay room was fantastic and both breakfast and evening meal were delicious All the staff friendly and helpful A short walk to a great beach And close to public transport for getting into city
Most enjoyable stay. The staff were helpful, friendly and professional. Very nice people indeed. The restaurant offered an excellent coeliac menu along side a good selection of other meals. The food was excellent along with the service.
Just returned fom x4 nights stay. Brilliant from start to finish.. Lovely welcome and easy check in. Rooms very clean and well appointed. All staff are friendly and helpful, from house keeping to reception and bar. Breakfast is adequate for the price. Not exciting but good value. Room prices are good and overall this is an excellent, well run hotel. Great to have free parking. Bus stops outside the hotel give regular, convenient and cheap access into Edinburgh about 20 mins away. We can highly recommend staying here and will return next time we are in the area.
2nd visit to kings manor, the hotel is just off the A1 so super easy to find,plenty of parking & bus stops just outside the hotel with a regular quick service into Edinburgh centre. All the staff are super helpful and friendly and a credit to the hotel, rooms are clean and tidy with big comfy beds, would of been nice to have a fridge and some usb sockets but not an issue. Breakfast as a good selection of hot and cold food,we ate in the bistro 1 night and found the food to be really tasty and hot but not a massive selection, I'd recommend this hotel to anyone and will definitely be booking again on our next visit to Edinburgh.
As always a very comfortable stay. The staff are always very friendly and helpful. Very convenient for Musselburgh, Portobello and Leith. And importantly for me pet friendly. Always my hotel of choice in this area.
My sister and I stayed here last weekend. What an excellent Hotel. Great Value too. The bathroom was very clean as I know some people want to know that and its important. Staff were so helpful, nothing too much problem. Kelly on Reception was brilliant and so was Simon & Dylan. Didnt get other names but Bar Staff etc were brilliant too. Room Service was first class, we got beautiful sandwiches late at night after we had been out, it was no problem and so fresh. Bus Stop right beside the Hotel and a very quick bus ride to Princess St. We didnt get to the beach but its not far at all. Overall a great price and fab Hotel. Thanks to them for everything.
Stayed at the Best western king's manor with my two sons. Hotel was very clean, staff very helpful and friendly, and good value. Very important in these challenging times. Very satisfied with the whole experience.
Stayed here when in Edinburgh over the last ten years. Brilliant Staff. Comfortable rooms, well stocked bar, menu is fine. Breakfast amazing with a wide choice of lovely things. Why do people stand and watch their toast ?? Parking is fine. Don't drive into town get the bus, the stop is right outside Recommend a ground floor for the walking wounded or try the top floor for a bigger room with a view. We have been before and will certainly go again.
I booked the hotel because it was a reasonable price and dog friendly. It turned out even better than I expected. The hotel is easy to find and only a few minutes walk to the sea. The restaurant is plain looking but the food is excellent.
The kings manor has great, spacious and clean rooms for a very reasonable price. Also the Spa & Gym are better than ‘your average hotel Spa & Gym'. The staff is very friendly and helpfull and definitely made our stay worth while. Also the location just outside the centre is very relaxt and is a nice change from the busy city. Bus stops right in front of the door and there are plenty of free parking spaces. Absolutely a recommendation!
Excellent sized rooms which were clean and had all the facilities required (hairdryer, kettle, iron). Bathroom was nice and clean. I would have preferred a shower cubicle to a bath and shower, however I will know to request this the next time. The bistro food was lovely and reasonably priced for a hotel. Breakfast was lovely and food all fresh and great selection. The spa is a great added bonus to chill for a while. Location is great as you have a supermarket within 5 minutes of the hotel and you are near the main part of portobello for the beach.
This is my 2 nd time here nice hotel good for facilities and location room size was amazing huge double bed and room facilities too so comfortable havent tried breakfast or food but does smell Delicious fast check in and out and friendly staff I had my name on cancellation list and got a call within 2 days before arrival so happy with it with my family joining me and good price. Definitely return best hotel for me when staying local.
Visited this gem of a hotel to meet up with family who live in Edinburgh and we were made to feel most welcome from booking, reception checking in, to dining at breakfast and dinner. The location is a huge bonus to tourists in that Edinburgh is only a straightforward bus ride away and surrounding local areas easy to reach either by a bus or car journey. The staff are a huge asset to the hotel as they are welcoming, always prepared to help, and genuinely work towards making sure you, the guest, is happy with your stay, Rooms are very clean, good size and all you would need to rest up after a busy day finding out about the beautiful city close by. Was particularly impressed by the front of house waiting staff, both at breakfast and dinner. Breakfast staff orchestrated a fast moving work pattern, ensuring the food was served hot and used dishes were quickly cleared away. Staff in the Bistro ensured the children enjoyed their meal, making a special effort to include them in the menu choice. The leisure facilities were praised highly by the youngsters, whilst we oldies were fortunate to be able to view them at play. A beautiful well run addition to the accommodation provided by this hotel. Highly rated for a leisure break.
Excellent hotel, easy access to the city, polite and efficient staff plus excellent breakfast. Second visit now and most certainly will not be our last as we had such an enjoyable time. Good parking on site is also a great plus for the hotel!!
My wife and I stayed at this hotel for a couple of nights last weekend. Check-in was seamless. The room was clean and tidy albeit very warm. The staff were very attentive and the food faultless. Prices in the bar were also reasonable. All in all a nice location with a nice hotel, certainly worth a visit!
Nice hotel in a good location. Rooms clean but a tad dated. Staff were very helpful and friendly. We attended a wedding here, the food was superb, thank you chefs, lovely warm welcome from the staff which made such a difference. Would recommend this hotel, good food, lovely staff good facilities, pool, gym, and good transport links into the city centre. Ellie and her staff worked so hard to make the wedding day run smoothly. Well done
Nice staff, polite and helpful. Clean and tidy all round. I'd stay there again if need be. On a main road but it was surprisingly quiet. Walking distance to the lovely Firth of Forth coast line. Joppa and Portobello beaches a 10 minute walk away.
From the moment we arrived we knew we would enjoy our two night stay . The room was very clean & comfortable. We received a welcome pack for our dog , he was treated like royalty .Walked to Newhailes National Trust from the Hotel which was super. Nothing is too much trouble here , all the staff do their best to please you .Breakfast was very enjoyable , lots of choice, croissants, pain au chocolate especially good. There was a special item everyday ..the haggis was nice with the cooked breakfast love that we had a time slot so it doesn't get too busy at one time. ..Mandy fussed over our Dog every morning , she is a lovely hard working person. We has Roast Lamb for Sunday Lunch which was Delicious.. Came back to the Hotel wet one day & was given a towel to dry Gino our dog ... super Hotel with Super Staff.
We wanted to visit portobello and the nearest station was Brunstane from Edinburgh , only 5 min walk. We just booked on the day and didn't realise when we arrived it was only 2 pm !! The room was ready so the girls let us check in early. The room was more than spacious , was a shower room for people with mobility issues , , but it was spacious and done all we needed. The bed was massive and very comfortable. Plenty of tea and coffee available from reception which helps. As I love my tea ! We didn't have our swimwear , but the guys in the gym said Asda was only 10 min walk ( lovely walk) away. So we managed to get a use of the steam, sauna and jacuzzi, the area was well seated and spotless. We went for a lovely walk along the beach , actually only less than 5 min away. What a lovely promenade to walk along , with lovely cafes etc. We had dinner in the bistro restaurant and. Abbi was fantastic with us and all the other guests. I'm vegan but was able to get something to eat. Breakfast although you think £12.50 is expensive , plenty to choose from and a buffet service. Check out was 11 am so no rush to leave . We really enjoyed our stay, Thankyou Mags
This was our first visit to King's Manor Hotel, and would certainly stay again next time we visit Edinburgh. All the staff were very friendly and helpful. We stayed for 3 nights in a lovely spacious room, and ate in the bistro one evening. We would thoroughly recommend this delightful family run hotel.
Yet again our stay at Kings Manor was superb. The staff are welcoming and helpful. The room was spacious and spotless. The food is very good. The grounds are tidy and all the planters are full of colour. Whilst we stayed this week we heard several people remarking that they always stay here , as do we!. One of the plus points is that dogs are actively welcomed. All dogs are made to feel special . We could eat in both the restaurant and bar and our dog Reuben could stay with us. There are special areas especially for dog owners. Thank you. We will be back!!
We came for a weekend along with family (6 adults and 5 kids). We had to book 2 rooms as we have 3 kids, but we were given connecting rooms so we were really glad. We really enjoyed the swimming pool, the sauna, jacuzzi and steam room (twice). It is very clean and staff is very professional (same for the rest of the hotel). There was a great breakfast (with special one on the Monday: smoked salmon with poached egg and crumpet). We also had dinner there and really enjoyed the atmosphere. I just give 5 stars as it was perfect. Ps: and there is a charger for electric car there, but we found a faster one 200m away, so not far at all.
This was our 2nd visit to the King's Manor Hotel, but this time we were there for a family wedding. The accommodation is very good as always and the breakfast is plentiful, keeps you going all day. The room for the wedding was decorated perfectly and the reception meal was delicious. The wedding organiser had done a great job with everything and everyone had a fabulous time. We will definitely stay there again when we go to Edinburgh to visit family
4 friends (included a 90 plus ) traveled from different ends of the world (Canada , uk, New Zealand) . The staff were very helpful both on the phone and in person for our special request. We had a comfortable stay . Wished we could have stayed longer .
Arrived early on a business trip. Staff were lovely and sought to clean my room as quickly as possible. Room was very nice, large, recently refurbished, massive bed (2 singles together as a double), desk, separate table, lovely bathroom with a shower i could fit my family of 4 into. Room was cold on arrival but soon warmed up when i found the heater. Used my room for a series of teams meeting and WiFi was good. Used the pool, jacuzzi, sauna and steam room after work all clean and well maintained and the pool was a good size. It is a proper leisure centre / gym attached to the hotel with private memberships, classes etc so this hotel is perfect if you want to do some exercise / have a mini spa break. Had a room service dinner and the food was very well presented and delicious. Looking forward to breakfast in the morning. Would definitely stay again if in the area on business and would also consider staying here if visiting edinburgh for leisure even though it is a few miles from the centre.
First time in Portobello for a short stay in Edinburgh. Very friendly hotel with first class bus connections to the city center. The breakfast buffet left nothing to be desired and the room was clean. Gladly again.
We had an enjoyable two night stay at the hotel. Parking was easy. The staff were warm, welcoming and helpful. We had a spacious room and good sized bathroom. We enjoyed both breakfasts and on one evening had a nice meal. Bus stop just outside the hotel made access to the city centre easy. The staff were very helpful - they were able to research bus times and advise accordingly. They booked us a taxi when we needed one and were interested in what we had done. We will definitely stay here again when visiting the city
I use this hotel anytime visiting Edinburgh . Staff are first class , hotel is spotless and great value . 25 minute bus ride into city centre with bus stops outside hotel . All in all I rate this 5stars
I booked the Best Western for. Reunion with two friends I hadn't seen for a while I was worried, because when booking for others, I felt it was a responsibility to make sure the accommodation is good I shouldn't have been concerned. The rooms were comfortable and clean. It was in a quiet location. All of the staff were so friendly, helpful and welcoming The food was good The location is a little way outside the city centre, but that is not a problem at all. There is a bus stop right outside the hotel and goes to the centre of town every fifteen minutes , and taxis are readily available. I understand Portabello beach is about 20 minutes walk away and is well worth a visit too, but we spent so much time catching up with our news, we didn't manage to see it this time I would recommend Kings Manor Best Western hotel to anyone planning a stay in Edinburgh.
We've spent 3 nights at this hotel located on the outskirts of Edinburgh. we chose to stay here so the car could be parked safely and have used public transport in and out of the city (£1.80 each way per adult, bus stop outside the hotel, number 44 or 113). We had a club room, very spacious and quiet as it is located to the rear of the hotel. Tea, and coffee in the room were easily topped up. We've seen guests with dogs at this hotel but we have not heard them. We've had good restful sleep on a comfortable bed. Breakfast - good choice of cereal, fruit, yoghurt, cooked selection and toast. The quality of the food has been good in the Bistro. We would recommend a stay for an Edinburgh trip.
We stayed at the Kings Manor for three nights to celebrate my parents 70th birthdays. We were a large party of 26 people, ranging in age from 5 to 80 plus. We used all the facilities in the hotel. The main outstanding features of the hotel are cleanliness, very large family rooms and most important exceptionally helpful and friendly staff. The hotel is in a great location, with easy access to Edinburgh, Musselburgh race course and 10 mins walk to Portobello beach. We are already planning our next stay in September.
I couldn't rate this hotel high enough. The wedding ceremony, the food the service from the staff are impeccable. Any problems we had were quickly rectified and helped by the Team. I really couldn't have asked for a better day. I would definitely recommend this Hotel for a comfortable and welcoming stay
I would definitely come back here, The staff were friendly, breakfasts were perfect, Staff were lovely, great location, even my dog got a sausage for breakfast. Rooms were clean and large they must have been sound proof because I had the best nights sleep..Also well worth the money..
This hotel is well run, nothing is too much trouble, plenty of advise at reception regarding buses taxis and local events. the gym is great, swimming pool is great with jacuzzi and kids pool, staff are fantastic.. rooms very tidy and clean
Great hotel for a short stay with kids. The family rooms are very spacious and it was great that as well as our double, the kids had a single bed each with plenty of room still to spare. The pool kept them entertained and the breakfast was decent enough. The internet isn't strong enough to stream movies though, so come prepared. Overall, a great hotel for what we were looking for and with a bus stop outside, a great location to travel into the city centre from.
The hotel was great, very comfy room, food and drinks were just perfect, the staff member/receptionist/room service were very welcoming/polite and went above and beyond to assist us whenever we required assistance. Will 100% recommend this place. Swimming pool/gym/sauna/steam room was a great experience. There's a lot to visit in Edinburg so don't miss it. Wish we could have stayed a few more days
The attitude of the reception staff was awful, extremely unhelpful or approachable. Reception staff lack any interest in their guests and zero customer service. Overall the hotel is reasonable but dated. The beds are comfy, breakfast staff were great and friendly.
Typical Best Western style of hotel. Staff friendly and helpful. Breakfast was probably a 7 out of 10. Room and hotel generally a little tired but clean and everything in good working order. Decent hot water morning and evening and WiFi was good. Not a hotel for a special occasion, but for a routine stay it was good value with no issues.
Wow, how can summarise this stay: first of all, I wrote to the hotel about it being my partners 20th birthday and asked them to write a small note saying happy birthday, and to not worry if not: to my absolute surprise upon arriving to our room there was a birthday banner on the door, and upon entry there were balloons and banners all over. I cannot tell you how happy this made me, and of course my partner. It was so appreciated, and Club Room was impeccable, so spacious, comfy beds, lots of tea and coffees and the loveliest/cleanest bathroom and room as a whole. I am so happy with this hotel, it's our first time staying here too - and we WILL be back!!! Reception staff were so helpful and kind too, a really happy girlfriend and a really happy me. Thank you so, so much to you all!!!! :-) x
Great hotel in a fantastic location. I always look for three things in a hotel room; opening windows with a decent outlook, a bath and a window in the bathroom - I got all three in room 105 in the King's Manor. I'd put a request in for a bath when I got an email on the morning of my check-in, pleasantly surprised that they were able to respond so positively. Really nice young lady in reception who showed me to my room, another young female served me kindly for dinner, she kept a window seat for me on my second night, just nice people who didn't talk in hotel language - just got on with the job of making me feel welcome. I wanted to walk some parts of the John Muir Way in 90 minute sections that were well populated and this hotel was perfectly placed for the Portobello and Fisherrow sections by foot and Musselburgh , Cockenzie and Longniddrie by car. I ate in the Bistro both evenings which saved me going out on my own. That was my only worry in my two nights, why wasn't there more béchamel sauce through the otherwise delicious lasagne?! Thanks King's Manor, I'll be back for more bits of the John Muir Way in future.
Stayed for 1 night on Saturday 26th March, travelling on my own. I arrived after 8pm and the car park was full, but there was parking on the road outside. A reception staff member offered to move his car so that I could park in the hotel car park, carried my bags from the car to my room and ensured that I had all I needed. The room was a large single/ small double, which was beautifully presented and looked to be recently upgraded. Breakfast was good the next morning and was largely self service. Check out was also fast and the staff very helpful with print out maps to aid my onward journey. I have stayed several times now, and always find that the staff are welcoming, and the stay is relaxing. Staying before during and now, I hope at the end of covid, I have always found the hotel to have clear covid restrictions and advice in place, so that guests can feel secure. It is family owned and that ethos permeates the hotel. It is well worth a stay if anyone is travelling to Edinburgh, and its location is excellent, near the bypass and the coast with easy access to the city.
Highlights: the spa is lovely, the bed was very comfy, the small-room booked was suitable for a lone person. Lowlights: everything was trouble. Whether I wanted a jug of water, a plaster, some ice, enough sweetener, a clean coffee cup, an extra towel in the spa, it was an effort for the staff. I couldn't even have a cup of coffee in the morning because there wasn't ennough sweetener. I had to get everything myself: none of the staff offered to bring these basics to me. The shower was also troublesome to use with me finally working out to push the button and turn it downwards, then wait quite a while for the water to heat. The room wasn't cleaned throughout my 5night stay and really it seemed that the hotel used covid as an excuse to do very little. This is a place where guests are expected to help staff but staff are not expected to help guests. None of the five or so receptionists aged under 30 could even be bothered to say hello or goodbye, even when I left with my luggage. Really poor.
This was our 1st ever vist too Edinburgh and have got to say this hotel is a perfect base for everything you may want to see in and around the area. We are frequent Best Western Hotel customers and the standards do vary. We arrived on a Friday afternoon after a 4.5hr drive we was shown to our room and we just quickly unpacked and headed to the bar for a cold beer. The prices were surprisingly reasonable for a hotel. The room was perfect for our 4 day stay, there was coffee tea and biscuits in the room. The bathroom had a bath and shower with toiletries. The bed was extremely large but comfy. Breakfast was a self serve hot and cold buffet with lots of choice and fresh. You can request poached eggs and gluten free products, this was the meal what set us up for busy days and lots of walking. The hotel is in walking distance to Portobello beach and was a lovely stroll after our long drive. The train station is only 5 minute walk which we caught the Waverly train into Edinburgh on the Saturday and Sunday which took 6 mins this was so handy our car was parked up at the hotel for a whole 2 days no worry of finding parking spots and fees or clock watching. We didn't get a chance to use the spa and pool but maybe next time. There is a restaurant on site which again we didn't get chance to use but the menu did look good and prices seemed reasonable. All the staff were excellent and so friendly. Thank you for a great stay.
Without a doubt, the friendliest hotel I've ever had the pleasure of staying at. Every staff member was pleasant, polite and happy to go out of their way to make your stay the best it could be. Rooms were large, extremely clean and comfortable with plenty of amenities. Breakfast was plentiful and delicious. We had one evening meal during our stay; service was a little slower than expected, however some staff did share they were fairly new and still learning. The food standard, however, was not affected - everyone thoroughly enjoyed the meal. Hotel also situated in a lovely area very close to main bus route into Edinburgh and a short stroll to the beautiful Portobello Beach. There is also plenty of car parking.
A really nice friendly place staff went out of their way to help A great dinning room with good service and delicious food room large and comfortable beds are huge so can stretch out with tea and coffee making in room
Excellent breakfast, close to both Edinburgh (Lothian bus comes every 10 to 15mins) and the lovely Sandy beach at Portobello (10mins walk). LOADS to do in Edinburgh for the tourist - galleries, parks, historical buildings and venues
It's a quaint, old-feel, decent hotel but room different from what was advertised. Booked a Standard Double room but got a Medium room with completely different décor. Pros: Friendly staff, spa, location and breakfast. Cons: Low shower pressure, sink too close to toilet, false advertising of rooms, old finishing.
I stayed here for one night 18th March. The hotel is bright and spotlessly clean. Thank you to Dawn for booking in so efficiently. Received a warm welcome from reception and I found Kelly and Lesley-Anne very helpful throughout my stay. My room was airy, clean and comfortable. The bathroom was lovely and I liked the Bee Kind complimentary toiletries. There was a good hairdryer provided. I ordered room service and the food was excellent. The breakfast was lovely. I used the spa facilities after I had checked out. I thought this was great I could use this even though I had checked out. The swimming pool, spa pool, steam room were pure bliss. The place was spotless and lovely. The changing facilities were great and had plenty of hairdryers and space to get ready. I want to book to get a treatment there.
Situated in a leafy suburb of Edinburgh, a stone's throw from the beach at Joppa, this hotel was ideally situated for my needs. First impressions of the hotel were of a bright and clean establishment with helpful staff. My room was fine with views across to the firth of forth. Breakfast was Scottish/English with excellent haggis and a good selection of hot food, fruit and cereals. I didn't rate their black pudding though, which was overwhelmed by cloves for some reason. I ate in their restaurant on my second night and have no complaints. I had the smoked salmon on toast with horseradish sauce to start and a main of 8oz rump steak with chunky chips etc. Competently cooked and tasty without being fine dining. My only complaint is that I had a lot of trouble signing into the wifi and gave up after several attempts. Not a problem for me as I have healthy data bundle but this is something the hotel needs to look into.
We discovered the Kings Manor Hotel around 4 years ago when visiting family in the area. We have tried to visit at least a couple of times each year since. It is such a lovely hotel, nice rooms, good bar / restaurant and the bonus of a leisure centre. Great location, only a short drive or bus ride into Central Edinburgh and easy access to the golf Coast. Portobello Beach is only a 5 minute drive away with wonderful views and delightful coffee shops / cafes. Already looking forward to returning later in the year.
Had a great stay at King's Manor arranged for a friends reunion and changed a few times due to covid . Staff friendly and helpful brought ice water to the room on check in. Family room spacious and had good facilities. Close to portobello beach and the sun was shining so a bonus . We used the leisure facilities - lovely pool sauna and steam room. Dined at the bistro bar in the hotel lovely food and cocktails. Lastly the breakfast was great and had great variety. Would stay again
great hotel .good bus service bus stops outsde hotel both ways Room was spacious and very clean.good WI-FI large television.good parking.Staff were very welcoming especially the Breakfast staff.good drink selection.
Great staff, amazing breakfast. Rooms were large and clean. Breakfast staff could not have been more pleasant or helpful. The only thing that let us down was the bed. Everything else was perfect. Would go back again
Staff very accommodating and friendly,I requested birthday banners and balloons in room for our arrival due to it being my daughters 18th birthday. This was done free of charge.lovely clean room and beds very comfortable. Staff booked taxi for us and advised best way to get around to see Edinburgh ,even gave us late checkout free if charge on the Sunday. Overall a great experience and will definitely be back for a longer stay.
bus ride to the city , but thats what we required, we travel with our four legged friend and she love it , the rooms are clean and the service is good my only criticism is the menu is limited would go again
This is a clean, comfortable hotel with good sized rooms and serving a pretty good breakfast. The car park has plenty of room and the hotel is a 20 minute walk from the beach. The price was very reasonable, so no hesitation in recommending. We stayed here a month ago, so our return speaks for itself.
Our favourite hotel in Edinburgh. We always come here if they have availability. Friendly staff, reasonable prices, quality rooms, good food, free Wi-Fi throughout. What also sells it to us is the on-site car park and the Number 44 & 113 buses to/from Edinburgh City Centre that stop right outside the hotel (journey time around 20 - 30 minutes), so car stays in the car park during our stay. Hotel also concentrates on being environmentally friendly. Hotel is just a 15 - 20 minute walk to Portobello Beach (it is uphill on the way back though!). The only downsides on this stay relate to the Bistro restaurant. It has been a long time issue that the seating on the lower level next to the windows is in a draught from the door access that leads to the hotel fitness suite and outside. The first night we were seated on the upper level, which was fine. On the second night, for reasons not really apparent, the waitress sat us at the coldest table in the direct draught from that door, despite Bistro being fairly empty at that point. It did get fairly busy later on but there were still ready but unused seats elsewhere in the room 2 hours later. We should have protested at the time as we have been here often enough to know this table lies in this awful draught. This entrance really needs to be blocked off, say by converting it into an Emergency Exit Only, but it's presumably kept to entice non resident Fitness Suite attendees into the hotel to eat. Whether it is a result of the Covid-19 Pandemic or just change of policy, the MENU options in the Bistro are much reduced from past visits, especially the Starters. I see other reviewers have also mentioned this more limited menu. Having said that, the food that is available is very good and, being omnivorous, we had no problem finding dishes to eat. The Ribeye Steak was very tender and delicious. and the beef burger I had on second night tasted as if home made. Lovely!
Wonderful stay from start to finish! Have been coming here for years and organised an overnight for a group of friends for walks, good food, laughter and conviviality. The Kings Manor was the place to be for us ! Really great to see James after so many years. Would not hesitate to recommend this hotel to others ...great location, food and value for money. Staff efficient and very attentive. It remains one of my favourites!
Another excellent stay at this lovely hotel. Great breakfast - pancakes and bacon, egg and sausages. Have been coming her for about 6 years now on frequent trips to Edinburgh. Hope to be back in the Autumn.
Comfortable hotel, a good place to relax. Well situated for Edinburgh as the bus stop is right outside the hotel and a short distance away from the city centre. Good spa facilities and helpful and friendly staff. We enjoyed our stay.
Welcoming staff. Clean rooms. Food was spot on for breakfast and restaurant. Well located for beach and also Edinburgh City Centre. 20 minutes away on bus. Spa facilities were lovely. Used pool, sauna and steam room. Would definitely visit again.
We came to visit Edinburgh on 21.02.22 - I booked a trip for me and my partner as a birthday gift for him. It was my first time in Scotland and I loved it!!! We were welcomed by the team at the reception were we've received our keys to amazing room- I think staff upgraded it for us to make it even more special!!! Our room had "king's style" bed, loads of space and amazing bathroom with both shower cubicle and a bath that easily fitted 2 people. We had breakfasts booked with our stay and this were delicious and plenty of choice with everyday specials as well. All staff in the hotel- reception and restaurants were very friendly and very helpful!!! Only thing that I could complain about was the fact that I have asked prior to arrival for bucket for wine and wine glasses to be in room and it wasn't but it wasn't a big deal anyway. Apart from that, everything was great. We used hotel restaurant for 2 evening meals which were very reasonably priced and very tasty, I would suggest only putting one salad in the menu as there wasn't really light choices- but again staff was great and we felt very comfortable. Thank you very much for great experience and we will be back for sure❤
Everything was excellent at this hotel. Would definitely recommend it to anyone. Friendly staff and so helpful. Room was gorgeous and so comfy. Bathroom was exceptionally nice. Walk-in shower was tremendous.
Stayed for a few nights in Feb in one of the Club rooms - this hotel offers excellent value for money and thanks to the railway station (Brunstane) which is 10 mins walk away, is only a further 10 mins on the train from the centre of Edinburgh. We used the leisure facilities which were good, the staff in the hotel were very friendly and were always busy keeping the place clean which is a welcome sign these days ! The bar is a bit soulless though, it could be given a freshen up. We didn't eat an evening meal here so can't comment….the breakfast was plentiful and decent quality - along with the buffet choices, there's also the option to get a freshly cooked choice. All in all it's pretty good value for money.
Was very happy with our stay. Great spa/fitness facilities location was good as quieter than central Edinburgh. Staff helpful and friendly too. Jacuzzi would of been nice but broken. Good in restaurant was acceptable but not amazing.
We had a great stay at this hotel and we will definitely come back. The location is ideal for visiting the city of Edinburgh or exploring the coastal area. Our room was great and very comfortable, with everything we needed.
All aspects of stay excellent. Staff in all areas could not have been more friendly or helpful. Room spotless, food very good and dietary requirements catered for. Liesure facilities run very well. Will definitely look forward to returning.
We had a 3 night family break and really enjoyed it. My 12 year old son liked the pool, thought his bed was very comfortable and really enjoyed the breakfast. My husband is registered blind and had his guide dog with him, the staff were so helpful and he found the layout of the hotel very easy to get around. I had a very relaxing time which was what we were after, lovely walk to portobello beach and a great walk along the promenade. We would definitely recommend the hotel and will be back to stay.
Great value and only 20 minutes bus journey to Edinburgh centre. Free parking, excellent breakfast and friendly helpful staff. Look forward to staying here again on another trip to Edinburgh and be able to make use of the leisure facilities as well.
Good location for travel to Edinburgh and surrounding areas. Beautiful beach nice walk with some nice eating places. Hotel staff very nice and nothing too much trouble for them, stayed a few times and never disappointed
Room spacious and clean and warm. Food was amazing and staff happy to accommodate other non resident family members at our table. (Booked in advance). Every one of the staff we met in the hotel was so friendly from reception to restaurant, cleaning staff, those at the leisure centre. Great location, easy to access and plenty parking. Handy for Portobello Prom. The hotel has the highest award for green tourism and I really like the fact that Best Western are trying to reduce their environmental impact and to look after the planet - or at least a small part of Portobello! Happy to recommend and would love to come back
Room was excellent, very friendly courteous staff, lovely buffet style breakfast-didn't manage to use gym/pool facilities- but will definitely book again and highly recommend - room was ready early to assist getting changed after our journey - couldn't do more for you
I stayed for one night and thought that the value for money was outstanding. Having stayed in many 4 star hotels where you think 'why?', this was a 3 star hotel that deserved to be rated as 4 star. The indoor pool is the largest I've seen in a hotel and the whole fitness centre, pool and changing rooms were immaculately clean. If I'm ever visiting Edinburgh or its surroundings again, I wouldn't consider staying anywhere else.
First time at this hotel and it didn't disappoint, first class service from all staff within the hotel, food in bar and breakfast excellent and huge spotless rooms. Hotel had everything we needed for a well earned family break. My intention was to go to the pool but never made it but it looked amazing too. We have a dog and this made no exception to our our stay as the dog was made as welcome as us, even got a doggy pack. Beach 10 minutes from hotel and again was amazing, we will definitely be back. Well done to you all.
We have stayed in this hotel 3 times now when visiting family in Edinburgh. Room was upgraded to a Superior Room which was very nice. Spotless, warm and a very comfortable bed. Food and drink were reasonably priced, bar staff were friendly and helpful.
We were able to leave the family at home in Edinburgh for a night away at the Kings Manor. We enjoyed a wim in the leisure centre before driving to a resturant in Portobello for Dinner. Aferwards we were ablt to stop off in the lounge for a drink.
I've just returned home from a wonderful 3 night stay here. We drove from North West U.K. so the parking was perfect. We got the bus into the city from the bus stop just outside the hotel - a 15 / 20 minute journey. Breakfast was lovely, and the swimming pool / sauna / steam room was fantastic. Our rooms were pleasant and comfortable. The staff were all SO friendly. Portobello beach is a 10 minute walk from the hotel and is a really great walk. I can't wait to return.
We stayed at this hotel for 2 nights and we were really impressed. Our room was upgraded and was very clean and comfortable. We like that there is no housekeeping these days and we weren't disturbed at all. Access to replace coffee, tea and milk is on reception so need need for help in the room. We booked breakfast for both days and it was delicious and plenty to choose from. We had dinner in the lounge on our first night which was good and reasonable prices. Car parking is free and the hotel is in a great place for Edinburgh. We were visiting Musselbrough which is lovely and it's also very near a retail park for restaurants, shopping and cinema Definitely would stay again . Staff are very welcoming .
We booked this as we were attending a funeral the next day as it was nearby. However, it is a hidden gem. We loved this short one night stay and will be back to spend longer next time. We did not have time to enjoy all facilities, so would like to return to enjoy a spa experience. The hotel was spotless and the room was very large and comfortable. The staff were very friendly and there was a great camaraderie amongst them. Breakfast was lovely as was the dinner the night before. A very spacious and lovely place to relax. We look forward to a return soon.
Our family has visited this hotel numerous times because it's clean friendly in a great location. The rooms are spacious. All of the staff including receptionists bar staff cleaners all are welcoming and nothing is a bother. I would recommend this hotel.
My daughter and her aunties had a fantastic time and the staff were brilliant. The hotel room were very clean the facilities are great. Night time good was spot on and the breakfast in the morning was great. Will be booking here again.
We wanted to stay four nights in the Edinburgh area after attending a wedding in Fife. We chose the Best Western Kings Manor Hotel and were not disappointed. It was excellent in all respects, with friendly and helpful staff, including at Reception, cleaning staff, servers in the restaurants etc. We had a spacious accessible room which included a large, well equipped shower area and comfortable king-size bed. There was ample room for my partner to manoeuvre her electric wheelchair. The restaurants served good food at breakfast and dinner time, and my partner's requirements for gluten-free options were well catered for. There is free on-site parking, and the bus stops right opposite and adjacent to the hotel meant that travel to and from Edinburgh city centre was cheap and easy, enabling us to avoid the hassle and expense of parking there at what was a very busy period. The Kings Manor is also handily placed for a visit to Portobello beach. Would recommend and return without hesitation. A big well done to the owners, management and staff.
Great rooms very spacious and comfortable, you can open the windows which is important for those like me who like fresh air. Good selection of cereals and cooked breakfast, friendly staff and affordable cost
Excellent service, friendly helpful staff, lovely big spacious room and super king bed. Had our evening meal in the bistro, excellent service and delicious foofBreakfast delivered to our room late morning and we were give a complimentary late checkout. Definitely recommend
We were really impressed with the fact that we could take our puppy to this hotel (for an extra charge) and that he received his very own welcome pack! There were some walks close by that we could have taken him on too. We found the bed incredibly comfortable and the room size excellent (family room) and it was clean with plenty of supplies of tea/coffee available. The leisure area was actually very good though the photographs on the website do it no justice. We were less impressed with the food in the bar/lounge area, there was little choice and what we received was a bit pricy and lacking taste. Otherwise, a good stay, would stay there again and recommend.
Very welcoming, well priced, great facilities, plenty of parking and a lovely breakfast. Dog friendly, but if you don't like that, don't worry as they restrict doggy access to certain communal areas - you don't have to encounter them while you eat or drink - whilst still allowing those who do like it to not have to leave their pets in the room or car when eating or in the bar socialising. Great balance. Would recommend for Edinburgh visits as is not too far out and within close proximity to regular public transport. Thoroughly enjoyed our stay.
Very nice, friendly and welcoming staff, ready to help at any time. Excellent location, close to main routes yet not too noisy (road wise). Well prepared and plenty of choice breakfast. Comfortable room with good up to date facilities. Plenty of parking - safe and secured. Great value for money, at £40 a night an absolute bargain for what you get, excellent in terms of location, staff, facilities, room and breakfast, will stay again for sure if and when required.
Had a great stay at the king's manor. Booked a club room for me and my son. The room was clean, really spacious with comfortable beds. We arrived at 7pm and the receptionist was really friendly and let us know about the food and swimming. We ended up getting room service which arrived quickly and the food was tasty. I had requested a fridge in the room and I'm glad to say the hotel had accommodated this request. Overall a very good stay with friendly staff. Will definitely book again.
Good location, plenty parking, warm welcome, comfortable clean room, lovely breakfast and right price. We will be back and next time we will make use of the lovely pool. Thank you to Vikki for sorting out our reward card problem.
We stayed here over the Christmas period,we found overall the hotel and staff very efficient and professional under very challenging circumstances. Good size room with everything you needed. We had the buffet breakfast which was plentiful and a good choice. A very good base from which to explore the area. We would stay again to explore Edinburgh more ect.....
Got a great deal stayed one night b and b friendly staff on reception was very helpful nice bar and reception area lovely big room super size comfy bed.pool ,steam and sauna were brilliant nice informative staff. And breakfast was perfect could not fault this hotel really enjoyed our stay
Fantastic stay... Very clean but some areas require some modernising. All the staff couldn't of been any more helpful. Minutes walk away from the beach. 20mins bus ride into Edinburgh. Will definitely stay again.
Had a very enjoyable stay for 7 nights. The room was large with an enormous comfortable bed, large screen smart tv and hot drinks and biscuits included. Staff were incredibly nice and very efficient. We ate there and the food and service couldn't be faulted. Highly recommend, especially if you are on forced quarantine!
Arrived later on Sunday 12th December, wish we had arrived earlier as pool, sauna and steam room were excellent. Room was very big and bed was huge and very comfy - bathroom spotless so overall very impressed and iI'll be booking again.
Family friendly, family room was perfect, comfy beds, huge room. Great facilities of pool and steam rooms. Breakfast amazing specials- smoked salmon n scrambled egg for example Very helpful staff. Buses into town every 15 mins - 15 minutes walk to beach
We were visiting Edinburgh for our brother in laws funeral. We stayed on the 8th and 9th of December, from the minute we walked in the reception area was lovely and clean and the receptionist was very professional in attending to us nothing was a problem and she showed us how to get to our room. When we entered our room what a surprise we got, the size of the room and the bed were fantastic everything was spotless the hotel is really looking after their guests through these difficult times. The following morning we had the most amazing breakfast that set us up for the day ahead again the waiting staff were impeccable nothing was too much trouble for anything that was requested by guests. The hotel put on a lovely buffet for the funeral mourners in a lovely room on the ground floor. We as a couple decided to eat in the restaurant at night we had a beautiful meal served promptly and piping hot. The staff is a credit to this hotel in all areas we definitely will be back to sample your hospitalty again keep up the good work.
Very good location and easy parking. Staff were friendly and welcoming and the room was very comfortable. Particularly impressed by the high level of sanitation and other Covid precautions the hotel adopted. Very good pool Easy walk down to the promenade and beach at Portobello. All in all an enjoyable stay
I cannot recommend this hotel highly enough. All the staff were so friendly and helpful and made us feel so welcome. Food was lovely in the restaurant and a very nice atmosphere around the place. The swimming pool area was a great place to relax. Room was large and clean and had a really nice bathroom. The hotel is also in a very good location to get to Edinburgh city centre easily. We will definitely stay here again when we are next in Edinburgh.
Excellent stay as always. Staff are extremely helpful and friendly. Excellent breakfast, big comfortable rooms. Leisure club is included and we got a great deal for our 2 night stay. Enjoyed room service one night, and it did not disappoint. Great location for the beach, yet only 20 minute bus ride or 6 minutes on the train to the centre of Edinburgh. Throw in free parking and and you really can't beat this. We've been coming here for years and will keep coming. Thanks for a lovely stay.
Lovely weekend break with all our family, great service, staff. Bar was also nice and staff very friendly. Rooms are very spacious and clean and breakfast was delicious. Near to bus stops and local amenities. Will definitely stay here again 1st class
This hotel is situated on bus routes giving easy access to Edinburgh city centre. The hotel is to a nice standard with fitness centre attached. Included was breakfast which was buffet style with booking of tables well organised to cope with COVID. What stood out and will make this a must return for us was the friendliness of staff on reception and in the restaurant, Genuine people who cared.
Clean, cosy rooms. Good pool. Options bistro also good, particularly the Mac and cheese! Good care being taken in all aspects of the hotel. Great value. Bus into the city centre stops right outside. Easy walk to Portobello and beach.
We wanted to visit the Xmas Market in Edinburgh and we're looking for hotels nearby. Most hotels in the city were expensive or didn't have dedicated parking. Looking a bit further afield we found The BW Kings Manor Hotel. The hotel is a 10 min walk to Portobello Beach it also has lots of buses that pass by which go to Edinburgh or there is a train station which is a 5 min walk away. This has trains every hour and takes 10 mins to get into the city The hotel is clean and staff friendly. The room we had was a standard but was huge and had an American size bed. WiFi was great and it's also in a 5g area Due to covid the rooms weren't cleaned while we were there but if needed this could be requested The restaurant served great food and was reasonably priced. Breakfast was also great each morning Great place, ideal location would definitely stay again
Me and my family went for a family trip from Glasgow to Edinburgh to celebrate my daughters birthdays. We have chosen your hotel because was only one with swimming pool and hydro. When we arrived to hotel and went to swimming pool hydrobath was broken( no one ever told us) and swimming pool was freezing. Hotel is ok but won't be back
Visited this hotel on day of storm Arwen. Parked easily in grounds. Pleased to find hotel was warm and comfortable, the superior room large and quiet. Meals in bistro were good and breakfast very good, something for everyone. Staff very pleasant and helpful. Never got a chance to try pool or gym but they looked very good. A short 15 minute walk takes you to the local shops and beach area, worth a visit. Bus service right outside hotel to Edinburgh centre, £1.80 each way, better than parking.
Needed a no nonsense hotel while enjoying a short stay in the city. Easy access via regular buses or taxi. Hotel was clean with friendly staff. We arrive in the early hours of the morning due to a delayed flight but staff were happy to facilitate our check in with no issue. Room was small but clean with a nice bathroom. All the expected facilities. Restaurant was nice with friendly staff who facilitated us with a table despite not having booked beforehand. We booked in for breakfast for our 2nd morning and had a late breakfast (10.30 latest slot) staff were still friendly despite ua being last in dining area and there was no shortage of food available despite same
Had a lovely overnight stay with my daughter and sister as visiting the Xmas Market this year.... The hotel room was lovely and spacious for 3 adults.... Everything immaculately clean..staff very friendly in all areas.... Breakfast in morning had plenty of hot and cold choices..really enjoyed...in a good location for train, bus or taxi into city centre.... We just parked car at hotel until home time... Checking out was super easy.... Would definitely return and highly recommend.....
Huge room, very clean, comfortable and helpful, friendly staff. Location is very handy for Edinburgh centre and both train and bus close by. Hotel short walk to fab beach so have best of city and coast. Can't fault at all. Will definitely visit again Didn't realise hotel has electric car charging point which is bonus.
Spacious, warm, quiet and clean room. Plenty of sanitising stations throughout the hotel. All staff pleasant and helpful. First class restaurant for evening meals. Good breakfast. Only downside was the lumpy and uncomfortable pillows. Despite the heroic efforts of housekeeping, replacement pillows were just as lumpy and hard. This did affect sleep. Well located for visiting Edinburgh by train or bus. Will definitely return. Well done all.
Lovely spacious single room, great breakfast and the leisure centre was very nice. Clean, warm and staff were very pleasant - certainly a credit to the hotel. Will definitely stay again next year. Easy access to city and local facilities.
From arrival and throughout the staff were amazing, and even with a pooch (nice little touch with free treats and some poop bags too). My room on the ground floor overlooked the tennis courts. The room itself was spacious, toasty (nice and warm), and I felt very much at home. Free tea and coffee with plenty of supplies further available from reception. The team provided a good hanger for when I was out in case pooch was barking etc. Thankfully he just sleeps when I'm out. Felt entirely comfortable leaving pooch in the room (with a view outside). Food: I had the chicken with haggis for dinner. It was delightful, and breakfast was no exception. I booker Bed and Breakfast but wouldn't have minded paying for it should I have taken room only. Portobello beach is less than a 10 minute walk! The dog absolutely loved it. Would most definitely return here! Didn't try the spa, only as a result of leaving the budgie smugglers at home!
Excellent couple of days at hotel. The room was ready early so off to a good start, Portobello promenade is about 15 mins walk away ( obv linger if you're a slower walker) a few lovely cafe bars to choose from. We had dinner in the hotel on Sunday but this was the average part- Sundayroast was just ok. Room fabulous and bathroom looked new WiFi was great Leisure facilities and spa treatment excellent Very friendly staff Super clean everywhere and all staff adhering to Covid cautions Bus in and out of Edinburgh easy (£1.80 single each) Would definitely recommend
Just back from a 3 night stay. Hotel was very clean, we had a extremely large double room with plenty of space. Plenty car parking and although there was quite a lot of cars the hotel wasn't noisy. Breakfast was great with excellent choice including the chef's special smoked haddock & poached eggs. Breakfast room staff were exceptionally pleasant with great service. Great facilities with the pool & gym which we used. Although location is slightly away from the centre buses run frequently with the stop right outside hotel door and it's also in easy reach for a stroll along Portobello promenade. All in all very nice staff, can't fault it….we had a really nice stay
This is the 2nd time that we have stayed at this hotel and will return again. It is very convenient for the A1 when visiting the city by car. We opted for a premium room, and had no complaints. The room was huge and the bed was massive and very comfortable. All the staff are a credit to the hotel. Covid has been handled superbly, and we felt very safe during our stay.. We had a fantastic stay and have thoroughly enjoyed our visit to Edinburgh again. We will be back. Keep up the good work!
A good value place to stay, friendly staff, nice pool for a dip and a good atmosphere and food in the bar. Very welcoming to dogs with a useful pack on arriving including a booklet detailing a number of dog walks with maps and useful telephone numbers on the back, as well as a poo bag and treat. Also had grass areas around the hotel where the dog could be taken. Would be happy to stay again.
I have visited this hotel on several occasions in the past and thought I knew what to expect but on this occasion they went beyond my previous experiences. I had to call and ambulance for my wife in the early hours of the morning because she was unwell. The night porters, Simon and David, could not have been more helpful or professional. They supplied extra towels, extra refreshments and bottled water at no extra charge and made sure we had everything we needed. At breakfast I was informed by the day staff that our checkout time had been extended again at no extra charge and I was told that if we needed anything to contact reception without delay. Well done to all at BW Kings Manor and I will be visiting you at the first opportunity.
Fabulous, a truly wonderful time , clean , friendly staff, nothing too much trouble for any of the team . Breakfast was a super selection even a special in a morning a great surprise and the evening meals were all super, tasty and plentiful, we will definitely return, ample parking ,we enjoyed Everything. Absolutely both bad to say
We stayed here for 2 nights for a family wedding at Esk Mills. Between us we had 4 rooms - 2 doubles, a small double and a family room. All were clean and had everything we needed. Staff were friendly, breakfast was excellent - fresh with a good selection and a freshly cooked special available that was different each morning. We used the pool twice with our two year old and it was great. Would return again
Just returned from a 3 night stay at the Kings Manor. Can't speak highly enough of this hotel. Great location with plenty free parking, a bus stop outside the door and train station a short walk away. Our room, fortunate to have a club room, was spacious and spotlessly clean. We ate in the hotel bistro on 2 occasions and the food and service were wonderful. Breakfast also was very good with plenty of choice. We also used the leisure facilities a couple of times. Fantastic to get a swim before breakfast!!! A special mention to all the staff at this hotel. We had a slight problem with our booking at check in but the reception staff had it sorted in no time. The staff at breakfast were so courteous and helpful with bus info as we weren't too familiar with the area. The bistro staff too were excellent, again so friendly and helpful with info on the local area. Well done to each and every member of staff. Customer service at it's best. Would not hesitate to recommend the King's Manor and we will be back.
We had an overnight stay at Kings Manor and what is so great is that our dog is made very welcome too! The ambience is great the plants in the hotel and in tubs around were very pretty.. The room was excellent and spotless.Breakfast was good. The staff are very helpful and friendly. We have stayed here before and will be back! Thank you.
Room was spacious and clean. Comfy beds, had everything we needed. Close to bus route. Easy walk to the ocean/beach. Staff was very helpful and friendly. Called us a taxi. Safe neighborhood. Highly recommended.
Booked this hotel for a couple of nights as we were going to the races at Musselburgh. We were warmly welcomed to the hotel by the receptionist, check in was very quick and easy, rooms were fantastic, very spacious and immaculate. Booked Options Bistro for the first night,friendly and attentive staff, plenty choice on the menu and all very tasty and good value for money. Breakfast in the morning in Lauders Restaurant, again warmly welcomed by staff, fantastic selection of freshly cooked food, fresh fruit, cereals, etc. On our second night having been all day at the races chose to settle in the bar for the evening, great bar staff, very helpful. Ate in the bar, same menu as the Bistro, brilliant! Every member of staff that we encountered during our stay were friendly and could not do enough to help you. All staff are a credit to this hotel. It was our first visit, won't be our last. Thank you for helping to make my birthday stay extra special.
The room we had was clean but the bathroom was old and not up to scratch all. I didn't feel comfortable using the shower at all. The toilet needed se bleach down it. The tiles had black in them To be honest just rip it out. Staff were 100% brilliant The restaurant was 100% The location was 100% I would use the hotel again .
Expensive for this star hotel. Had a club room, bed comfy, shower worked well, quiet room. Leisure club poor, jacuzzi not working, food poor for a Best Western, had Breakfast and one Dinmer, restaurant smells of fat, need to do something with the air conditioning as not great, staff pleasant and helpful. For £171 a night it was expensive, would stay here again only for business for a bed, not a romantic weekend break.
Fantastic hotel to stay with your dog. Staff were very helpful & friendly, excellent choice for breakfast even a couple of sausage's for our sausage dog. Will stay here again when back to Edinburgh. Keep up the good work.
Highly impressed all round. All of the amenities here are superb. The breakfast was lovely every morning. Everything was fresh and well cooked. All of the staff here are very polite and go out of there way to look after the guests.
3 nights fo £ 300 + staff very pleasant and helpful, room clean but functional, poor shower in terms of power and heat , food choice in bar both limited and uninspring. Availability of swimming pool a real plus - at least showers there were decent This hotel really had a feeliing of faded 1970w ...
Stayed in BWKMH for 3 nights, really excellent value, clean & tidy, breakfast excellent, bistro excellent & handy after being out all day - ate here 3 times & food was really good (the Sunday roast was nice but a bit bland), local bus stop right iutside for both ways . . . most importantly though was the STAFF, they were really lovely, helpful & friendly - thank you. I would definitely recommend BWKMH to anyone & would stay here again.
We had such a good stay at the Kings Manor. Bedroom was brilliant, food great and service to match too. Loved using the pool. A comfortable stay even with the Covid guidelines in place. Well done team Kings Manor, another great stay!!
Kings manor is clean, well located, plenty of parking, good breakfast and very good value for money. My husband stays at the kings manor frequently for golf weekends but we've also stayed there a few times now for family trips (we booked three double club rooms) with our grown up children and their partners. The hotel is dog friendly and coeliac friendly and the staff are lovely.
Had a super time at the best western kings manor. Very impressed with the service, friendliness of the staff and quality of food and cleanliness. The room was large and quiet. Breakfast had a super choice and non milk alternative provided without having to as for it. All fresh food. We will definitely return Thank you
As soon as we arrived we found a parking space no problem in additional parking area as hotel was busy. There is CCTV overlooking car park. Staff were so friendly at reception. Stayed in a family room at the hotel on 2nd floor with my partner and 2 kids (7 and 12). Room was extremely spacious. We had a large queen bed and 2 single beds. There was still lots of space in the room. Room was warm which was lovely as have stayed at many hotels where rooms are freezing. They have windows that can be opened slightly if room is too warm. Everything felt very clean in the room and rest of hotel. The cleaner never stopped. Floors were always being mopped and things disinfected. We had bed and breakfast rate. Buffet breakfast was lovely. Plenty to choose from (hot and cold) and staff were amazing. Very attentive and kept all food stocked up throughout breakfast. Best bit was the swimming pool. Towels are provided, you just need a £1 coin for locker. Water was actually warm which was lovely. Was enjoyable to stay in longer with the kids! There is a small baby pool. Lane swimming and normal pool area. There were a couple of aqua classes for members that started at 11am but they just split the pool in half so non members could still swim which I thought was great instead of us having to leave the pool. Steam room and Sauna also open. Jacuzzi was broken as was waiting on a new part. Location wise I would definitely recommend this hotel for a visit to Edinburgh. Bus stop right outside hotel and train station nearby. A short walk (20 mins) takes you to Portobello Promenade. What a lovely area. Beach is super and there is a park and amusements for kids. Fort Kinnaird is also a 5 min drive from hotel where you will find lots of eating places and every shop you could ever need! Great day out just to shop here!! Definitely one of the best hotels we have stayed in with kids for a long time in terms of staff, quality and things to do. Will be back for another visit soon.
Family weekend (4 adults, 2 kids & chocolate Labrador). We have stayed here a few times over the last couple of years: special birthdays & events. As always, we were well looked after & service was excellent with friendly, courteous & knowledgeable staff. Robert (Manager) was very kind & helped us book another weekend (just for the two of us) in a few weeks time.
Stayed here for a friends birthday visit to Edinburgh, uniquely this is one of the hotels in the area that offers a large and spacious 'Triple Room' x3 Single bed configuration. This was perfect as a group for us using the hotel as a base. I have stayed at this hotel many times over the years. It is clean, well equipped and quiet. The staff are very friendly and service is good in the bar and restaurant. This hotel is located near Portobello beach front and is just down the road from the train station. 1 stop on train and you have arrived at Waverley in Edinburgh City Centre for around £3.50 return. Taxis from the hotel cost around £20 for a 7/8 mile journey. One thing we were suprised about is the lack of Uber drivers in Edinburgh (not related to the hotel) hence we used the train to get into the Centre. This Hotel is at least £100 cheaper than other options and always delivers on value for money. 100% staying at this hotel again on my next visit.
Booked king's Manor for a long weekend break to celebrate our 30th Anniversary. It didn't disappoint. On arrival checked in by friendly helpful staff, chose to eat in the restaurant. Service was a little slow but food was good and we weren't in a hurry. Finished our drinks in the bar area . Wife enjoyed the pool and sauna included in the booking price. Breakfast each day was good with plenty of options available. Location is ideal for Portobello beach . We used the borders-train to visit Galashiels and local bus service to get to Rosslyn Chapel . A perfect break made in part by a great hotel
rooms are rather old fashioned but spotless and beds were really comfortable, up to date bathroom was there. i used the pool/sauna and they were small but still good. i ate and drank in the restaurant and the food was reasonably priced and lovely.
Our stay at Kings Manor Portobello was our second. It was a 3 night stay, and as we did the first time, we loved it. It's location, 7 minutes by train to Edinburgh is perfect. A 10 minute stroll takes you down to an amazing beach. On arrival we received a warm and friendly welcome. Our room was perfect, clean and comfortable. We had 2 meals in the evenings in the hotel, each time a wonderful experience. Breakfasts couldn't have been better, and the option of haggis with your breakfast I loved. Every member of staff we encountered throughout our stay couldn't do enough for us. Friendly and helpful at all times. Not only would we definitely return, we can't wait to. Even in these times we felt safe and welcome. Thank you all so very much.
Maybe it was the type of room I chose (single) but looked nothing like the pictures. Very outdated with no plug sockets next to your bed, closest one where the tv is. Not sound proofed at all in the day I could constantly hear next door on the phone as if he was in the room and St night the snoring was so loud. Would not have survived without earplugs. Swimming pool was nice but the hot tub wasn't allowed to be used which was the main reason I went.
We really enjoyed our stay, staff were excellent, rooms nice & big, very dog friendly, spa basic but nice (hot tub closed I'm assuming due to COVID) food was great! Would definitely stay again! Great value for money too :)
We stayed for 2 nights to celebrate my daughters 14th birthday!! It was perfect, so much at the hotel you really don't need to leave which is our plan for our next stay!! Food was amazing!! But 100% the best part was the amazing friendly staff who literally can't do enough for you!! Looking to book our next stay ASAP!!
Booked 2 rooms for overnight stay . Staff were all very helpful and friendly . Receptionist booked us a taxi to take us to Playhouse Theatre and let us know when it arrived . Breakfast next morning was plentiful and all areas kept spotless re COVID guidance with hand sanitisers available throughout hotel . Excellent value for money . Will be back
We stayed for 5 nights on a city break The reception staff are really helpful—we requested a quiet room and got exactly that.Little extra touches that help—like lending me an umbrella because I'd forgotten mine The breakfast was good and we only had one evening meal there which good Excellent swimming pool which was never overly busy Excellent public transport links to the city centre so we never moved our car.We preferred the train (the hotel seem to promote the bus).The train station is a 5min walk from the hotel and it takes 8 mins to central Edinburgh.The bus stop is right outside the hotel.We used it once and it takes over 30 mins to the city The town of Portobello is a 20 min walk away We highly recommended this hotel
We stayed in the Manor for one night so that we could attend an early appointment in Edinburgh the following day. We were pleasantly surprised at the size of the room, which was about double the space one would normally expect in this type of hotel, and it was conveniently located, just a few steps from Reception and the front door. That is important when you have dogs, who may need access outdoor for the purpose of spending a penny. We enjoyed a nice meal in the Bistro in the evening and an adequate breakfast in the restaurant in the morning. I must say that all the staff were friendly and efficient, and we couldn't fault the service. On checking out, I discovered that we had been upgraded to a club room, which is why there was so much space. It's worth to check if such a room is available when booking. There is a nice view of the old Leith Nautical College from the hotel. It is an interesting architecture which, end-on, looks like the bridge of a ship. It now goes under the new name of “Jewel & Esk Valley College” and, sadly, no nautical subjects are taught there any more, as is usually the case when these things happen!
We stayed here for a weekend in September and would recommend it highly! A short walk from Portobello town centre and the beach meant that it was ideal for a getaway with the dogs! The staff at the hotel were so friendly, polite and welcoming and Meg in the restaurant for breakfast deserves a special mention as she went above and beyond! It was such a bonus that the dogs could come down for breakfast with us so we didn't have to worry about leaving them in the room. They also had non dairy milk available! The bonus of having the spa onsite meant that once the dogs we're tired we could get some R&R time ourselves. Overall, it was a fantastic stay! With such a warm, friendly welcome and the facilities available, it was the perfect hotel! Thank you so so much!
We have stayed here before COVID as a convenient place when on our way from the south to north of Scotland. We always enjoyed our stays and this time decided to stop for 4 days to visit the city. We felt that the hotel had really got to grips with the new COVID regime and things went very smoothly. Staff were very helpful in spite of doing a lot of running around in the busy breakfast and restaurant rooms. The hotel is well situated to get into the city with 2 bus lines stopping at about 15 minute intervals just outside the hotel. The Brunstane Scotrail station is about a 10 minute stroll away with frequent trains on weekdays to Waverley station. Not on sundays though. We ere offered free breakfast with our stay and, overall,it was excellent value for money.
We loved them room very spacious great shower brilliant staff nothing too much trouble great breakfast plenty of choice staff was very especially Helpfull Lisa on front desk advise on which buses to use just outside the hotel into Edinburgh
Very clean hotel. Breakfast was very substantial with lots of choice. Used the swimming pool a couple of times and this was lovely. All the staff we encountered were friendly and helpful. Bus stop right outside the hotel for regular buses into Edinburgh, a 25 minute journey. We will be back!
Excellent breakfasts, lovely, helpful staff and plenty of safeguards in place for personal safety. Nice clean rooms and easy to find, plenty of parking and also good transport links to the city. Will definitely recommend to my friends and family.
We had booked 4 rooms for family to attend a 100th birthday party and family were coming from Canada to celebrate. Unfortunately 2 members were unable to travel form Canada last minute due to Covid complications and we were anticipating paying for the room as we had not been able to inform Hotel staff of the change until check-in. There was however a lovely lady working the desk that evening named Emma who said she understood our situation and as the rooms had not yet been charged for she was not going to insist that we pay for the room which was really greatly appreciated. While checking us in Emma had to contend with 3 different members of our party trying to talk to her at the same time as they were a little frazzled from driving on British motorways all day. To Emma's credit she managed this hectic situation with poise and professionalism and made us feel very welcome. All the staff working in the hotel were friendly and appeared genuinely happy to help with any queries we had but I would like to make a special mention of Lisa who also worked the reception desk. Our plans had changed for the 5th time that day and I needed to change the time we had requested for breakfast so called up and spoke with Lisa. She was happy to help and there was a fantastic table ready for us and the breakfast team seemed well informed that we would require wheelchair access for my 100 year old grandfather who was visiting us for the meal. The breakfast team have been really nice and efficient on all our visits but on this occasion a few were so good that I feel you need to know about what a great job they are doing. There is a fairly short lady with short hair who has always said good morning to our group warmly and ensures we do not need anything while we are dining. There are also 2 young Spanish girls with bright smiles and welcoming faces that it was a pleasure to be served by they should all be proud of the job they are doing. A final mention to the breakfast lady who took the time to ensure my Grandfather was comfortable and happy. He was of course fine and really enjoyed the little flirt she had with him at the table. It wasn't such a big thing but I thought she should know that my grandfather told everyone he met for the next afternoon how he had pulled a nice girl over breakfast. It made his day so Thank you very much for your time and attention. You are all superstars and I hope your Boss recognises you all appropriately. Regards, #Very satisfied customer.
Had a lovely short stay here. Great hotel. Good location just a short drive into city or coast. Dinner was very good in the restaurant and breakfast was excellent with lots of choices. Very comfy huge bed. Only negative was the room was so hot and made sleeping a bit difficult. Didn't think to ask if they had a fan tho. Overall a great place to stay
Four generations of our family visited Kings Manor for a staycation. I chose to return due to prior experiences, the on-site pool and gym and caring staff. This visit was no exception. My mum, who has been shielding, felt well cared for and safe. Rooms were clean and beds comfy. Children were welcomed and everyone made our visit special. We look forward to returning in October and December!
We booked this hotel as part of a trip to Edinburgh and a ttrip down the east coast into Northumberland. The hotel is located a short drive from Edinburgh close to the seaside resort of Portobello which is worth seeing. The room was clean and spacious with all the usual facilities
Another enjoyable stay at King's Manor. Checked in online and arrived hassle-free to find plenty of free parking on site. Nice friendly staff, a comfortable room and bed, 32" telly, a large walk in shower to enjoy, and free use of the swimming pool and fitness centre. Well situated for a 10 min. stroll down to Portobello beach with regular buses (44 & 113) stopping outside the hotel for Edinburgh city centre. Will return.
Have stayed at Manor Royal a few times great hotel central for buses and absolutely fabulous staff nothing too much trouble. I had asked for ground floor and a fridge in room and this was all done when I arrived. On morning we were leaving asked receptionist for milk as my sister has to take made up drinks the receptionist happily obliged and would not take any payment for this. Will return again soon.
There was a good feeling all around the hotel, staff were friendly and helpful, prices reasonable, excellent spa'leisure center- at no extra charge, they are pet friendly as well- with some useful garden space to excercise our dog.
Good hotel with friendly staff, good location on outskirts of city, large room and large bed. The hotel has numerous recreational facilities. Accepts dogs £10 per dog per night. Rooms slightly dated decoration wise but more than acceptable
stay as part of a longer touring holiday round Scotland. Great location for getting a bus into Edinburgh. Stop right outside hotel. Had nicely appointed room at back of hotel away from main road, although road not that busy. Large nicely appointed room with very large, comfy double bed Two draw backs. Room on third floor but lift stops above room so a couple of flights of stairs to go down to get to room which when carrying luggage not helpful. The other was the completely inadequate shower. A hose type shower over the bath. Could not stand under it as no pressure do resorted to holding it over head. For the standard of the rest of the hotel that was very poor. Otherwise I would give it a top rating.
The room as one of the best we have stayed in. The facilities were very good. A lovely sized pool. And the staff were all exceptional. From reception to cleaners they were all cheerful and friendly. The food was very tasty. We will definitely come back.
Plenty of parking and the links to Edinburgh centre have already been covered by other reviews. Main reason for visit was to explore Portobello beachside and cafes. We were upgraded to a ‘club' room which was immaculate and very comfortable. Drying line above bath was appreciated. Food was fine too - classic upscale buffet breakfast. Splendid pool - slightly marred by grumpy local users who seemed to think it should be for them and not the hotel guests!
Stayed at Kings Manor only for one night but impressed with the room and facilities. Didn't eat there so can't review the food. Room was very clean Parking was easy and reception staff helpful. Had a good nights sleep. Very convenient for access to beach and to bus route to Edinburgh. Would stay here again.
We travelled to this hotel, for a weekend away. City centre hotels don't really cater for cars. So King's Manor was ideal just out of town with free parking. A warm welcome was waiting for us, spacious rooms with all mod cons. Easy access into town from just outside the hotel. Service quick and reasonable priced. Would recommend to any one.
Friendly and knowledgeable staff, excellent facilities (pool, sauna, gym etc.), great location (bus stop right next to the hotel will take you to the city centre in 25 mins & Portobello Beach is a 20 mins walk). Also convenient to have a buffet breakfast available and a separate restaurant to grab a bite during the day. A great experience for a solo trip.
As a returning customer i found staff to be friendly and helpful they also remember you from previous stays. Hotel was apparently full but the measures in place to ensure safety meant you did not feel it was full. Covid-19 measures still in place are very welcome and reassuring
We booked a 3 night stay with our children 8 & 13 to explore Edinburgh. The hotel was a little further out than I thought but this didn't affect our stay as there was a bus stop right outside with a regular bus service that took you right to the city centre in around 20 minutes. We had a family room which was really spacious & well laid out. Plenty of towels were provided in the large bathroom. The staff were lovely & very helpful at check in. We arrived early & they were happy to store our luggage but we decided to just leave it in the boot of the car until we came back later. The facilities were great. My only complaint would be that the pool was only accessible to the children between 9am-7pm. This meant we couldn't make use of it before breakfast & after a full day of exploring we weren't usually back by 7 to make use of the pool. We ate in the hotel the first night we arrived. Again, staff lovely & polite. We were booked in at 8pm & were seated at 7.50. Our order was taken around 8 & we didn't receive our food till nearing 9pm which wasn't ideal but they were rushed off their feet. Breakfast was lovely, plenty of options to cater for all needs. All I n all it was a great hotel in a great spot with lovely staff.
I'm a Best Western reward card holder and have stayed at the King Manor Hotel 6 or 7 times for business and always been happy with my stay. I booked this trip, which was for my daughters 21st birthday, via an email link stating 'Breakfast on us' therefore assumed it was included. On check in I was told it wasn't and was told that they could do nothing about it and I would need to call booking myself to try and resolve. I spent 10 minutes trying to get through and abandoned the task as we were there to celebrate a birthday. We ate breakfast elsewhere. I've always been very happy with my rooms at this hotel. Unfortunately this was not the case this time. The carpet had stains, the top of the chest of drawers was covered in old stained carpet, the remote control was filthy and lastly but most importantly the chair has a sharp nail sticking out of the wooden arm which resulted in my daughter sustaining a deep scratch to her arm. Very disappointing for a birthday trip.
Some of the décor is a bit dated and some of the rooms a bit tired but the staff are lovely - they were very helpful and cheerful. They are managing many booking sheets for meals and the gym. They did this so well and were flexible. It's a good location and decent parking. Good gym and pool - lots of changing space - remember a £1 coin for the locker!
We've visited friends several times in Edinburgh and we're looking for a different experience from the city. Happily we learned about Portabello Beach and set about looking for family accommodation. The Best Western is a lovely site with big family rooms and a fitness and pool centre for those days when the Scottish weather isn't participating. Happily, we got some sun and fun as well as time on site. I would recommend for those looking to stay outside the city and explore Portabello Beach.
First time visited this Best Western, originally for attending the Tattoo. However that was cancelled but we decided to travel up and stay anyway. Glad we did. Had a family room just for us two so plenty of space. Everything was as expected in the room. Very comfortable. Staff were brilliant both on reception and in the bar, professional but very friendly and welcoming. Location was perfect for us a 15 minute walk to the Portobello beach and promenade. Loads of activities going on here. 20 minutes by car into city centre but a bus stops right outside the hotel. Lovely stay and we'll definitely be booking again for next years Tattoo.
We came here with our dog as it was advertised as a dog friendly hotel, this was our first time away with our pup and to be honest I didn't expect too much. We were greeted by the receptionist who gave us a dog pack with biscuits, poop bags and a leaflet with local dog walks. The hotel was exceptional, the room was huge the wet room was huge the staff were very friendly and the bars and restaurants were great. We were allowed to take our dog to breakfast and in one of the bars for food at night. The leisure facilities ie pool, gym and sauna were out of this world THANK YOU for making our short holiday to Scotland an enjoyable one, would deffo return!!!
Grubby dirty. The pool has a smeg/ dirt line round it and freezing cold and the hot tub isn't in use none of this was listed in the description when purchasing the room. We paid extra on top of the normal room price for breakfast and didn't want to take the breakfast on the second day and they refused a refund a very rude lady told me the food was inclusive of the price. I tried to explain to the idiot that they have 2 prices on the site one with food one without and it wasn't included in the room rate but she didn't understand and told me very nasty way that she simply wouldn't talk about it and if I didn't take the food it's my fault and that's that. I've never been charged by a shop for items I didn't take but there you go. Blood looking dots stained on the pillow. Anyways back to the hotel I'll let the pictures do the talking. I would like to thank the hotel for the link to trip advisor to publish this review most helpful unlike the lady on the reception I would say one nice thing there is one lady who works on the reception who is wasted in this hotel she's fantastic she wears glasses and used to work in the travel industry and was actually really nice. Maybe she could train the Pratt from the second day.
We decided we liked the beach at Portobello and wanted a couple of days there so looked for a last minute place to stay and found this hotel with a room available, we booked an hour prior to arriving, we expected to wait an hour more for the room to be ready but on arrival we had an easy check in and the room was ready.. the staff are helpful and polite, the room was spacious with a lovely comfortable bed.. there was a bath with a stand in shower, all toiletries supplied, the room was clean and fresh, all plugs around the bed had USB sockets, wifi was free and easy to get on to, parking is readily available with lots of spaces available.. good value for money, we hope to return.
Excellent location with free parking, bus outside with easy access to the city. Staff are in general friendly, room is OK and clean. However there is no fridge, wireless is unreliable and the price charged which doesn't include breakfast is not justified- basically the result of people staying in the UK so increased their prices. Reported wireless being down at 10pm to a chap on reception who said he would get the manager to sort. Nothing done and still no wireless the next morning. Contacted reception again and this time a lady answered and said she wasn't aware of any issues- which really annoyed me. They did then promptly sort the issue. Food at the restaurant was decent enough for dinner.
Stayed in a family room as a family of four. The room was large, the beds were very comfortable and we had a lovely view over the garden out towards the sea. We used the pool but due to restrictions we're only allowed 25 minutes which isn't ideal. We enjoyed breakfast at the hotel, food choices were decent and the service was good. It was an overall lovely stay and would definitely recommend.
We stayed for two nights and the hotel was very accommodating. We were easily able to book into the restaurant and swimming pool and sauna. Staff made a effort to help. The room was clean and spacious and the shower was brilliant. Great food in the restaurant. Would stay again.
For £200 at room only price for 2 nights, we really expected a bit more. There were fixtures hanging from the walls which caused the lamp not to work, the shower was nothing more than a trickle that constantly changed between freezing and scolding, and no air con and a window that didn't open past a certain point caused the room to be a furnace and very uncomfortable. It just seemed very run down and outdated compared to the photos shown online and definitely over priced for what it was. Rather disappointed.
Last minute night in Edinburgh. Friendly helpful interactions from our first phone call to leaving. An easy 20 minute bus trip on the 44, bus stop outside of hotel, into centre of Edinburgh. Large car park and huge rooms. We didn't have time to use the pool or leisure facilities but this is a gem of a hotel.
Really enjoyed stay at King's Manor, the hotel is in a great spot for visiting Edinburgh. Rooms are well appointed and clean, staff all friendly and helpful. Good spa and pool. Bus to city stops right outside and regular service. Food and drinks in hotel all reasonably priced. Definitely go again
The staff were really friendly and helpful. Good communication before arrival. Rooms were great very spacoius. Ideally situated for visiting the city centre. We used the local buses as the bus stop was right outside the hotel. Plenty of parking. Children enjoyed the pool. Would highly recommend
We have just stayed for 3 nights the staff were really friendly, helpful and cheerful, the facilities were great, the room was better than expected and the location was spot on. I think I must also say that I am a stickler for high standards and excellent customer service. The hotel and staff did not disappoint
Having not been away for 2 years this was a much needed refreshing break. Hotel is lovely, clean, homely and staff very friendly. Food really good quality and big portions. Swimming pool great even though you need to book 25 mins slots just now. Manager visible helping staff out at busy times. Would highly recommend. Would definitely return. Portobello is a nice place, beach and promenade lovely.
We stayed with our daughters who are 7 & 9. Staff were very friendly and helpful. The family room was clean and comfortable and set up for our arrival. The breakfast was really nice and again the staff were very friendly and the service was great. We would definitely return.
Family stay with my 2 year old. Had a lovely stay and the staff were lovely and willing to help. Walking distance to the beach and also has a gym and pool attached to the hotel. Overall great experience and will be back in the near future
Lovely 2 night stay. Breakfast was great with loads of choice.Staff very friendly and nothing was a trouble to them. Pool was a nice wee extra.Great bus links to city centre and Portobello beach is just a a short walk away.
Hotel has some great facilities but we were u able to access due to staying on a Sunday. Staff were super helpful and the manager was super helpful answering questions via email before my visit. Best western website is not the best to be fair. Food was good and rooms were well appointed. Only negative was we couldn't dry cycling gear in the rooms.
Lovely hotel in general, great location either to the beach which is 10 min walk and to Edinburgh city 20-30 mins dep on traffic. Bus stops to city right outside. Hotel had plenty of parking, food in the bistro was very nice and our room was clean and spacious. Only downfall was low water pressure in the shower and would have been nice to have some water in the room on arrival. Overall though would highly recommend
The location of the hotel is excellent - 10 minutes from the beach. Bus stop to go to Edinburgh just outside hotel with buses every 20 minutes - rooms are huge snd very comfortable - staff very friendly -
My wife and I stayed here for one night recently. We were hardly in it to be fair but i'll share my good and bad points about it. First off the reception lady was really nice and helpful. Our room was lovely and big. The bed was comfy so I don't have any complaints about the room. We were out in Leith for most of our trip but when we got back we went for a few drinks in the hotel bar. The service was poor. No idea how to order a drink. No app and when we went up to the bar we got told to sit down and they would come to us. Everyone was having to do this. There should be a staff member walking the floor seeing if you need a drink etc. There was plenty of staff there to do so. They seemed to take so long to pour drinks and had to come back to ask again and again what we ordered. If you can't remember then write it down, no shame in that. The next morning we had breakfast in the hotel which was lovely but the older lady who served us was rather cheeky. She said to my wife "oh you look how I feel". Extremely cheeky. When ordering our breakfast I could of just said i'll have everything but I went through the list and then she cheekly said you could of just said full breakfast. Oh so sorry!! We also said the toast we want and she snapped saying warm food first. She must of got out the wrong side of the bed that morning.
Absolutely amazing place to stay.Sraffwere very friendly and welcoming. Food amazing. Local bus route into Edinburgh. Would highly recommend to anyone to stay here.The beach was just five minutes away
Just returned from a 3 night stay at the Kings Manor,have stayed here before with work so I knew it was a good hotel and it still is a very good hotel,staff are superb,always made to feel welcome,with Covid you have to book ya breakfast and evening meal and you can't pick ya own breakfast yo get a choice but it was all done brilliantly,the waitresses were superb,room very comfy,very clean throughout,would definitely stay there again and if you're thinking about staying there do it !!!!!!
First time visiting this area in Edinburgh and the Kings Manor Hotel. I would have no hesitation staying here again, the hotel was spacious and clean and the staff were very helpful and friendly. Our room was big, super clean and the bathroom large and fresh. I don't find this is the case in a lot of hotels in Edinburgh, including ones with more stars!! The food and drinks in Bar Zest was really good and well priced. Thank you for a lovely stay.
Very clean and staff very helpful. Food was delicious and lots of choice at breakfast. Great location as walking distance from Portobello Beach. Dog friendly, and picnic baskets available. Would highly recommend!
Although outside centre of Edinburgh the buses run every 10 minutes and from right out side hotel. Vey good location and good quality hotel for price. Friendly welcoming and food really good. Nice large comfy bed and good size rooms
Stayed here with 2 friends while attending a race day in Musselburgh, great location for that & also if you want to visit Edinburgh. Staff were exceptional from check-in to bar & breakfast which was yummy. Made us a treble room which was spotless & spacious great value didn't manage the pool as only there one night but looks good. Thanks guys.
My wife and I had a two night stay at this hotel. We immediately knew that we were going to enjoy our stay by the way we were welcomed by the friendly reception staff. Service at brealfast was excellent as it was served to you at the table. Everything came vey quickly on both mornings. The croissants were freshly baked are were delicious. Staff throughout the hotel were extremely professional in all they did. They are a credit to the hotel. We stayed in a Club Room and I would highly recommend going for an upgrade We also enjoyed using the pool but make sure you book at least six days beforehand. We enjoyed the Sunday Roast with all the trimmings in the Bistro. Location is ideal as it's only a ten minute walk to the beach. We would highly recommend this hotel for service, cleanliness, food and location. Thanks for a lovely stay
We booked for one night en route to meet up with family and were very pleased with our accommodation in a Club Room. Spacious rooms huge very comfy bed and spotlessly clean. Reception was very well organised and staff at breakfast were very pleasant and efficient. Breakfast was excellent plenty choice too. We would definitely stay here again if in the area.
It's an OK hotel, I've stayed in a lot and some are better, some are worse. That said. It is not 5* so it is good enough :) Honestly I think it is probably a great hotel, but we realised during our 3 days there - it really depends on the staff you have during your stay. On arrival the receptionist didn't tell us much, and seemed to expect us to already understand the Hotels covid rules, the lady dealing with the people next to us was telling them lots of information First breakfast, the staff on didn't really explain how things worked and were gruff, grumpy, standoffish and hurried. After that, the staff were lovely, the Sunday breakfast staff were really helpful and read my sons mind offering things he hadn't asked for, that they somehow knew would go down well, they didn't make us feel rushed and honestly deserves a 5* review One thing that is to note, and is seen people Comment on it not long before we stayed there, was the cleaning : The room was very clean when we began our stay, and the cookies they leave near the tea/coffee are a higher standard than most hotels Second day there, the cleaner had not appeared - we were staying in a family room and had to request toilet roll and tea bags on the second day. Our room wasn't messy - but a room that seats a minimum of four needs fresh toilet rolls
Excellent hotel. Well situated for the beach and city lovers. Most friendly and helpful staff of any hotel in UK. Scrupulously clean with hand sanitisers all over hotel and on outside tables.Very well furnished and comfortable rooms. 100% satisfied!
Stayed at the hotel over long weekend. The staff at the hotel are incredibly friendly and accommodating. Good location, just 10-15 minutes walk to Portobello Beach. The hotel is a 20-30 minutes bus ride into Princes Street, central Edinburgh. The ground floor room was large and comfortable. Breakfast was good. We ate twice in the hotel which was also fine. Used the gym, swimming pool, sauna and steam room, again was good, just needed to book facilities in advance. Generally, we had an excellent time at the Best Western and will definitely visit the hotel, when next in Edinburgh.
Dogs very welcome here this was obvious from the start! Very warm welcome and room spacious and clean. We were able to leave our dogs in the room while we dined in the evening. (the bar was full, where you could take dogs as England were playing Scotland!) The food was delicious, well presented and with friendly service. The dogs came with us to breakfast and we were able to sit in a 'doggy breakfast room' where they were made very welcome. Again breakfast lovely - especially the meat and cheese platter
We thoroughly enjoyed our 2 night break here. Our family room was a lot more modern than I was expecting and spotlessly clean. We had a 4 year old and a dog with us, and there was plenty of space for us all, with even a wee living room area. The facilties were excellent and our daughter enjoyed 2 visits to the pool during our stay. All of the staff are so friendly and helpful. Would highly recommend. Amazing value for money!
Loved the hotel, clean spacious rooms. All amenities had a double single room that had bath, shower. Great location to tour from. Definitely look to book again. Staff very courteous and friendly. Facilities were clean at all times with excellent service
The staff at the hotel were so welcoming and helpful to us, even supplying locks and chains to secure our motorbikes. There are regular buses into the city centre from outside the hotel, very convenient. We are in the restaurant and the food was great. We would use this hotel again.
Lovely hotel, breakfasts and bistro food delicious, comfortable room including easy chairs, great shower, enjoyed 2 visits (booked) to the pool, friendly helpful staff, buses at door into city, parking, garden at back if you want to sit out and read without having drinks, varied breakfasts. Did Edinburgh sightseeing with 48hr bus tour ticket which worked well fur us. Travelling into Edinburgh city centre ~25mins by ord bus £1.80 flat rate single. National Museum if Scotland well worth a visit - free but you have to book,can do on a smartphone (Covid times).
Can I say at the start we were very well pleased with our stay here ! The reception staff very helpful and friendly.. Good parking and good WiFi . Had the evening meal here and well pleased . A problem with two meals been cool but this was immediately rectified and give them credit knocked off the price of our first round of drinks. . Will definitely stay. Here again on our next visit to Edinburgh .
Great welcome from the front of house team on arrival. Room was spacious and clean. Breakfast and Dinner were very tasty, staff were friendly, helpful and attentive without being in your face and all looked genuinely happy at their work.
Enormous ground floor room which was ideal as we had the dog. Superking size very comfy bed! Curry night on a Friday which was very tasty. Very convenient for the city and near the sea at Musselburgh. Excellent value for money.
Perfect overnight. Weather forecast was good , so decided to book an overnight to extend our beach trip. So glad we did. Check in was easy , efficient and friendly. Room was huge , clean and bright. Decor was modern and neutral. Used the pool , it was quiet clean and big. showers in ladies changing were super powerful.Spent the day at the beach which is easy to walk to. Decided to add breakfast to our room only deal. Glad we did. Friendly table service, beautifully cooked breakfast so well presented. Check out smooth too. Well done to all at kings manor , faultless stay..
From the minute we arrived we found a great parking space and were greeted, at the bright and airy reception, by a happy, gregarious receptionist. This hotel had an uplifting feel about it which was to permeate throughout our entire three night stay. Our twin room was spotlessly clean. It had all the facilities one would expect; extremely comfortable twin beds, attired in clean white bedding, decent sized hanging area with plenty of hangers for clothes, full length mirror and wall mirror above the utility top, a good selection of beverages and delicious biscuits, litter bins, a toilet brush, ironing board and iron, an appropriately situated decent television, telephone, bedside plug sockets and a hair dryer. Everything we needed for a comfortable stay had been considered. The restaurant was inviting with large full length windows which brought the outside in. Many people were accommodated, by choice, at tables on an outside patio in the sun. The food was exceptional and selected from a varied menu which catered for all dietary requirements. There was a chefs specials board in addition to the menu. Breakfast was served in another delightful room and, due to restrictions, was served to us at our table. The food was freshly cooked and cleanly presented. My personal favourite was the fruit salad followed by scrambled egg, topped with smoked salmon. Our three night stay couldn't have been better. The hotels position at the focus of all main road routes, enabled us to find our way, easily, to visitor attractions and shopping areas. We will definitely book again, at this wonderful hotel, on our next visit to Edinburgh.
I cannot praise this hotel enough!! I arrived and I'd left my phone and bank card in the taxi I arrived in, started to panic, the staff were amazing... calmed me down and let me use their phone to locate mine. Thank you so much!! My room.was clean and had all the facilities you couod need. And only a 10 pound charge for my dog. Food was exceptional. Facilities the same. Free luggage holding which I appreciated so much as I packed too much camping gear to carry. Every single member of staff had a smile and they actually seemed happy to be working, everyone seemed to get along great. Honestly the best hotel I've stayed in for some years, if not the best. Breakfast serving was a delight, all the staff wanted to chat and had time for you. So grateful.
The hotel was clean and room was ok, nice size bed was comfortable and bathroom clean but a little tired, in need of a make over. We had evening meal in the bistro a bit hit and miss, my wife had fish and chips which were excellent on the other hand I had the chicken in whisky cream sauce hmmmm came with pepper sauce which in my opinion has no place being with chicken. When asked how was meal at point of eating most of it I explained that the sauce was wrong to the menu. The manager spoke to kitchen and they said it had whiskey in it. The manager discounted my bill for the meal, which was fair enough. My point is someone trying to tell me it's what I ordered when plainly it's not. Please take note. I have been there before and had sane meal which was excellent and one of the reasons fir coming back.
Just returned from a 2 night family stay and am pleased we chose this hotel. Family room 2 adults and 2 kids was large with 4 beds, clean and comfortable with a nice bathroom. I thought the hotel coped really well with Covid restrictions and the service level was excellent. Very friendly staff and receptionists can give you advice on public transport etc. Nice breakfast served at your table and food in the options bistro was tasty. We were able to use the swimming pool and had to book a slot first but this was easy to do. The hotel is a 8-10 min walk from the seafront at Portobello which is worth a visit to. You can also easily get the bus into Edinburgh City Centre, buses run frequently. Would definitely recommend this hotel I don't have any negative comments at all.
Room was spacious, bright and clean. Bathroom was also clean towels were nice and big. Little down side was that the shower had no pressure, room was very, very warm (even with the heaters off). However, Breakfast was terrible. Hate saying that but it was. Toast came with no butter or jam. Asked one of the waitresses for some but then who forgot, and had to ask another lass who then brought it over but toast was now cold. Same for the cereal, came with no milk amd had to wait a while. Cooked service was better but not by much.
3 night stay in hotel for half term break. We will never stay in a different hotel in Edinburgh again. The staff are exceptional and very friendly. Every single one from reception, restaurant, outdoor service and especially breakfast. Jonathan was brilliant the Nutella King and Liz overseeing a new member of staff too. Breakfast was hot and cooked as asked, brilliant service with a smile. Covid regulations were observed, everything was clean and regularly sanitised. Could not have done more to be more welcoming and attentive. Rooms are spacious with huge comfortable beds and are spotless. Lovely big tv with bath and shower too. Good free wifi and sockets galore. Heavenly quiet. Brilliant base for beach which is in walking distance, retail park with every chain fast food place you can think of and easy access to city centre. Restaurant food is freshly cooked, tasty and plentiful, with excellent outside service too. Everything has to be booked in advance due to covid and the staff handle this fantastically whilst going out of their way to be accommodating. The pool is a lovely, cool relaxing break from exploring the city. Must be booked too in 25 minute intervals. Again strict covid rules are followed, the staff make it look effortless and are always enthusiastic with any help needed. We used it twice during our stay. This hotel offers value for money as well as excellent service and cleanliness. It far exceeded my expectations for a 3 star hotel. Would recommend for families and dog lovers especially. Can't wait to come back... Oh and lots of free parking!!
Don't usually write reviews but i thought you should know. If you are booking this hotel because it has a pool, be aware that you only get 25min increments and availability is very limited. We were really looking forward to time in the pool as a family however in our 3 day stay we only managed to get 2 25min sessions and one of them was lunchtime. disappointed they didn't state this in the description. also the pool is divided into lanes. otherwise everything was Okay with our stay.
A really nice hotel and really wanted to give a 5 star review as the facilities are all excellent. Comfy bed, good breakfast, free parking, quiet at night, helpful staff, good food. Our room was like an oven and although we were blessed with good weather it was not a heatwave. No air con and our window could only be opened by a crack. We had a fan for the second night but still struggled to sleep hence the 4 stars
Turning up at 10:55 after a full 8 hours in A&E, unexpectedly on crutches and struggling to walk, the reception staff went out of their way to find a room with completely steep free access. Due to the late hour and the Hotel being full, they were unable to find such a room for the first night of our 3 night stay. But on checking they said they could move us to a level access room in the morning. Not only that but miraculously a wheelchair appeared and they did everything possible to help us to our room and navigate the 6 steps between the lift and the room. If the first 1/2 hour was anything to go by, the rest of our stay will be an enjoyable experience. Any hotel would be lucky to have such friendly, helpful staff able to be so pleasant coping with an unannounced and unexpected situation so late in the day.
Recently visited the hotel for a 1 night with my husband and 2 daughters who are 2 and 3. Whilst this hotel lived up to expectations in terms of friendly service and ample sized family room - some basic upgrades would make this hotel much more desirable for families with young children. For example, the tired well-worn carpets did mean I wasn't comfortable with the kids walking round the room without their shoes on which isn't ideal. Sofa in bedroom - musty, could've done with a vacuum and febreeze. Our family were well catered for at breakfast and serving staff were pleasant. Overall, probably fine for adults staying for a night but less desirable for families or those expecting anything plush.
Stay elsewhere!! At time of reservation, I specifically asked for a room with outdoor space and was told that my room had a private outdoor space on to the garden for me to use. Lo and behold, on check in my room had no outdoor space at all and reception rudely told me there were no rooms anywhere with outdoor space so I should not have been told there were. No apology, just a mediocre response. Bar and restaurant staff all over the place with the Covid rules. Whilst I understand it's tricky and we're all getting used to the rules, we were not allowed by the staff to sit in a group even though it is legal for a group of 6 people from 3 households to sit together. This caused upset and should have been handled better. We were not told at check in that the room would not be cleaned or tea bags etc replenished so our expectations were not considered let alone managed. The room was adequate but extremely cold... heating goes off at 10pm and there is no facility to heat after that and no blankets; the shower was poor, kept running boiling and freezing. Extremely poor service and well overpriced for mediocre facilities and frankly a lukewarm attitude from the staff.
Stayed here twice previously and also recommended it to friends. How ever our last stay certainly was the last. The standard of cleanliness has gone down and the room we were allocated is probably one of the most miserable we have ever stayed in. The room smelled musty/dirty cobwebs in the bathroom and we encountered what looked like some homeless person wandering round the corridor. Staff friendly when your booking in however not as smiley when you were checking out or eating out. Such a shame for this once ideally located property.
Lovely hotel with friendly staff, nice food and all at an excellent price. Hotel has a leisure centre with swimming pool and is in a very good location for visiting the Beach or going into central Edinburgh
Every member of staff we met was so helpful and friendly, going above and beyond expectations. Very clean and well maintained public spaces with great attention to Covid procedures. Lovely spacious room on second floor with views to the sea about half a mile away. Really impressed with the water pressure in the shower.....one of my pet hates is a dribbly shower ! Free parking and bus stop right outside the hotel with buses to town or Portobello beach. Swimming pool and gym available through hotel booking system due to current situation, so they never get too busy. We spent two days here and would highly recommend a visit. The hotel has been owned and run by the same family for over 40 years, and it feels much more personal than a large chain hotel . I can't believe how much it has improved and expanded since my first visit 42 years ago.
My wife and I stayed at Kings Manor for two nights in mid May 2021 just as the recent lockdown restrictions were easing. We were very impressed by the cleanliness of the hotel, the clarity of the instructions for guests to ensure a safe stay and the friendliness of the staff.
Great stay in this hotel. Would recommend if you want a night away. Great value for money and not that far from the beach. Breakfast and dinner was lovely. Staff were kind and friendly. Overall great stay
I stayed for a couple of nights as I Covid restrictions meant I couldn't stay with friends. The room, a Club room on the first floor was very bright, a good size and very quiet. The decor is a bit tired, with carvings on the woodwork from previous guests - why would people do that? The bed was extremely comfortable and I had a great sleep. The Covid management arrangements were well observed and made the place feel safe. Breakfast was a wee bit disappointing on both days, both bacon and sausage could have been cooked for longer and, personally, I think there's no excuse for anything but fresh mushrooms. There was certainly enough to eat though, and nothing that really merited a complaint. The staff were all extremely helpful and friendly. I enjoyed my stay, although might have felt a little ripped off if I'd paid the advertised rates - I called the hotel directly to book and got a much better rate that way.
Stayed here on business from July 2020 until the end of April 2021. Staff very friendly and welcoming. Stayed in a variety of rooms, ending up in the extremely well-appointed Club Rooms. Table service breakfast was good. Limited menu for evening meals due to the ongoing pandemic; room service was also available. Overall an enjoyable stay; would definitely return if contracting in Edinburgh or its environs again.
We stayed here for a couple of nights recently and we weren't dissapointed. The staff were both friendly and helpful and nothing was to much bother. We particularly liked the location as it was less than 20 minutes into Edinburgh by bus from outside the hotel and about a 10 - 15 walk to the beach at Portobello (3 minute drive) where we found some lovely little bars, cafe's and restaurants. All in all its very good value for money based on room, location and staff. Thank you.
Great stay staff very efficient. Local buses run every 10 min to Edinburgh city centre. Also a massive retail park near by for shopping and eating out. lovely promanade. All good at hotel would stay again .
Stayed for a night to stretch out our first post lockdown break on our way back from Eyemouth to Glasgow. Everything was great. Room fine and clean. Staff could not have been friendlier. Very good fish and chips in the restaurant. Breakfast was excellent - I recommend the smoked haddock and poached egg if it's on. Didn't use the leisure facilities as it was just brief stopover. Would recommend.
We've just returned home from another 3 night stay in this great hotel. Its location; amenities, attentive staff, the comfort and cleanliness of the rooms together with the ample free parking easily make this our favourite place to stay when visiting the city. We can't recommend Kings Manor highly enough
All the staff were very friendly, lockdown rules were clearly explained on arrival. Room was clean with no less than a Viscount biscuit among the selection. Food in room was very nice and arrived quickly. room was comfy. Breakfast was good although currently fixed. A decent nights stay and would request again from work booking company.
We've just finished four weeks at the hotel, working locally. James and his team have been outstanding. Considering the challenges of Covid and our working hours, the service and anticipation of our needs was outstanding. Thank you. You made our time in Edinburgh feel like home from home. Very best to all your staff. Matt.
Have stayed 4 times this year all during lockdown. Hotel staff are so friendly and helpful. Evening meal served in your room due to covid but to a high standard and at time requested. Breakfast in restaurant all socially distanced and to a high standard. Couldn't ask for a more covid safe experience from a hotel. Great staff, always helpful and welcoming!
I booked Kings Manor for our film crew as we were shooting along the road and the rooms were great value, clean and the staff went above and beyond. Reception staff were really accommodating and helpful. Everyone in our crew got great sleeps and felt very looked after throughout the stay. Thank you all!
Just far enough out and on the right side of town if you're a Sassenach making your way back home in the morning. Rooms were nice and spacious, breakfast was decent, communal areas were a touch dated. Good value for £65 a night. I walked into Musselburgh which is a good 30 minute journey, luckily Storm Dennis had just blown itself out beforehand.
Lucky only stayed the one night. The room was very was very small and very basic. The walls was paper thin hearing everything from the adjoining rooms. The room badly needs to be modernised. Couldn't even have a much needed shower due to the toothbrush power of the shower. Very disappointed! The only plus I could give was the breakfast on the morning and the friendliness off the staff.
Hotel is set up very well to deal with the COVID situation and feels very clean and safe. As always the staff can't do enough to help. Breakfast and evening meals were very good. I wouldn't stay anywhere else when working in the area
I have stayed at this hotel parhaps 6 or 7 times, and I always get good service, good food at a reasonable price, even now in the middle of Covid 19 the hotel is still operating. The staff are always friendly and helpful, the accommodation and food is good value
Being first point of caring for my parents who live 129miles from us and needing a place to stay( a bit like the nativity) and finding no room at our usual Inn, we found a room for three nights here at the Kings Manor. They were only too glad to accomodate us so we could check up of my folks before Christmas and the change of Covid rules. Great deal of £147 for three nights including breakfast and I asked when booking for a ground floor room and abracadabra our wish was granted.Robert was the gentleman whom I spoke to when booking over the phone and he also checked us in. Club room as you will see was a good size and clean and fresh. All covid rules adhered to and well signposted. Plenty of parking including extra around the side of the hotel. Santisers at every point and room service was no issue. We had travelled a long way and stopped off to check in on my parents before arriving so although option to eat in the Bistro was available , room service sounded right up our street. So ordered the Pate to start as a sharing plate and then I had my favourite Lamb Shank ( see photo menus) Hubby had the Scampi and was the best plate of Scampi he has had for a while in a hotel. Ordered two bottles of wine and because of the current 25% off mains at the moment the bill was well impressive £71.00. Skipped breakfast as lunching with mum and dad later and had this in the bistro. Fish and chips for me and mum and there is an option for a smaller portion at £6.98. Mum had the small and I had the large. Really fresh and delicious. Mushy peas were not the best standard and seemed very dry but no big issue. Dad plumped for the 8oz Rib Eye Steak and had it cooked medium. It looked and tasted delicious. Sorry no piccie but dad was so enjoying it . Well worth the money especially with the 25% discount. Hubby tried the Lamb Shank and although it was tasty it wasnt quite like mine the night before( perhaps kept too long in a heater?). Mum likes dessert and had lovely vanilla ice cream and I had the chocolate brownie sundae ( first ever brownie for me ) yum yum. Coffee for the boys. Double Espresso for hubby and good quality bean. This Hotel is on the road to Joppa and Musselburgh and I always knew about it but never stayed before, but will definitely return. It is close to very large shopping complex and within a bus ride to the centre of the Capital City. It does have a spa and fitness suite but this visit was a carers visit and so didnt use . The waiting staff were amazingly understanding as my mum has late stages of Dementia and my father is crippled but there is parking for the less able too. Nothing was too much bother and Joyce our main waitress always served us with a smile. Comfy bed and room was a good temperature . Saturday morning we had a light breakfast and the young man ( should have got his name) was impeccable and although so young his experience and customer service and professionalism was second to none. The continental cheese and meat platter was very tasty with a small but good selection of cheese .Menu shows the extensive breakfast choice on the photo. Hubby just wanted toast. Breakfast on Sunday the day of departure at 10am. Service by Anna who was pleasant enough but could learn a few people skills from our young man server. I ordered the cooked breakfast and I am afraid to say that if it hadnt been in with the room rate I would have sent it back. It was rather oily and not drained well. The bacon and sausage didnt seem to have been (grilled) as described on the menu as the sausage was very pale and wan and the bacon fat was not crisped off and had to be removed. Egg was nicely cooked and who could go wrong with beans? The mushrooms I gave to my hubby as not keen on mushrooms and perhaps just as well as he was so deflated with the chefs special that sounded great but was anything but. Smoked Salmon with Scrambled egg. The egg looked like it was powdered (although the receptionist stated that it would not have been) was way over cooked and pretty much sliceable (dry and not moist) . It was served on a dry bun with thinly sliced salmon.The salmon was okay. Better presentation would be an improvement. However all in all the staff were friendly and helpful and the meal on the Friday in the bistro with my folks was a great day as although we cant spend Christmas with them due to Covid it was our version of a Christmas day meal. The location and room and price were all 100% and cant wait to come back in better times. Good luck with business and stay safe .Merry Christmas to all staff Thank you
A lovely little break within Edinburgh. For those of us who can't go beyond at the moment, I would highly recommend it. It felt very safe and good value for money. Our triple room was huge, and we were able to book slots for swimming everyday (and we managed to add on a second back-to-back session just before/after by calling down at the last minute to see if there was space). All of the staff were excellent - warm and welcoming and going out of their way to help.
Fantastic stay during COVID19 while a new kitchen was fitted in our home. Staff, room, meals, internet, just everything was excellent. Can't recommend more highly everything. Nothing was too much for the hotel. Especially pleasing was the attention to detail with the food, including providing excellent Gluten Free food.
On entering the hotel we were greeted by a very friendly receptionist who pointed us in the direction of the restaurant. Me and my friend had booked lunch for 12.30 n it was already quite busy. Lovely staff. Food was amazing. Reasonably priced. Very relaxing ambience. On the way out we booked an appointment with vikki the receptionist for an hot stone massage each for the Monday in the hotel spa. Will definitely be back
Very well run hotel, all very safe. Swimming pool was very nice. Restaurant was good, food was very nice good value. Cant drink alcohol only in your room but hotel will supply glasses and ice if you ask if you have your own drink in room
Our stay at this hotel ended up a stop gap this trip And what a lovely stop gap it was. The surroundings were lovely, the hotel as always was clean and tidy and the staff were friendly and helpful as they always are whenever we stay with them.
Lovely clean and modern rooms. Staff were very friendly and helpful and nothing was too much trouble. We would definitely stay here again in the future and recommend the hotel to friends. We felt very safe staying here.
This hotel is in a brilliant location, esp for public transport. We went down to the beach which was lovely. Also visited Musselburgh and North Berwick too. Service at this hotel could not be faulted. Our room was super. We got a ground floor room with a bath & shower. Perfect for us. I'm on crutches and due to covid, not been swimming since March. It was just fantastic to get an hours swim in the pool. That in itself was worth it! We felt very safe with all the covid regulations being adhered to. We'd definitely recommend this hotel, and will definitely be back.
Myself and my Fiancé stayed for 2 nights! We stayed in a club room- very big room, big bed which was very clean and we enjoyed relaxing in our room watching the TV. There were tea and coffee making facilities also. The hotel is a short walk from portobello beach and we used the 113 bus (bus stop right outside the hotel) to get into the city centre in 20 minutes which was hassle free. The swimming pool was also great although due to COVID only the pool is open so you cannot use the jacuzzi. All the staff were very friendly. Would recommend and stay again! We ate in the restaurant one night and although there was nothing wrong with the food the menu was limited and it was average!
Our rooms were fine, no problems at all. Dinner was good. Tasty food, polite service. The pool was split into 5 lanes. Only 25 minutes a turn (disappointing)\\ . Showers and changing rooms weren't an issue. No hairdryer, but we were informed of this when we booked it.
My partner and I came to stay for 2 nights with our dogs. It was the first time we had ever stayed in a dog friendly hotel and also in a hotel whilst covid was around. I must say the place was really lovely ! We felt really safe and our dogs had a really nice time and they got lots of attention, not to mention the 4 poster bed. The room itself was spotless and very big. I'm actually allergic to dog hair (from other dogs) and I didn't sneeze once. It was a very clean room and the bed was just lovely. All staff at the hotel, on reception and in the bar and bistro were extremely welcoming and couldn't do enough for you. The tables were really clean and there was plenty of hand sanitiser around and all staff wore masks and you just felt safe. The hotel itself is right near the town and about 11 minutes away from Arthur's seat so a great location! There's portobello beach minutes away too for the dogs. We would highly recommend this hotel. Thankyou for a really great stay and making us feel so welcome. We will be back.
Lovely large room with en suite with walk in shower. Dinning facilities very good and the layout was with Covid 19 aware. The hotel is clean and well maintained with helpful and friendly staff--what you expect from the Best Western Brand. For us the advantage was its very close to the end of the A1 and we drove up from Manchester on the scenic m1 etc route the last 50 miles were amazing with lovely coastal views. The hotel has plenty of free parking There is a Bus Stop outside the hotel that takes you into the City about 20 mins ride or a taxi will cost £15.00. due to Covid did not try the leisure facility. Good value for money.
Booked this for a family get away to lighten our mood in current lockdown climate. Didn't expect hotel to be too fancy and room itself was great. Superior family room so plenty of room for us and kids- comfy beds, seating areas and large family bathroom. Covid precautions clear and couldn't fault cleanliness. A reason for choosing this hotel was swimming pool. Unfortunately on arrival the front desk told us to go round to leisure desk to book a slot. When I arrived at this desk I was sent back to my room as I had to phone to book. I rushed back to phone, Keen to fit in hopefully a few swims to our weekend trip but unfortunately there was only one slot right in the middle of our first full day left. Of course I took it. We arrived at the pool nice and early- keen to make full use of our 25 minute swim session. But on arrival we weren't dressed properly and sent back to our room(again!!) to put our swim gear on under our clothes to change at the poolside. I fully understand why we had to do this but my issue here is communication. Surely the hotel could have contacted us before we arrived to advise us need to book a swim Session as probably most families look forward to this- especially in current climate? Secondly pool staff should have been clearer with instructions. Our swim session itself was great and much needed. Kids had a great time. Breakfast was slightly chaotic. Food average. Location of hotel is brilliant. Nice walk to portobello and short drive to Leith.
Stayed here for 4 nights and it was excellent. The staff are so helpful and pleasant. The food is also very good. Room was very good and nice and clean. All precautions were taken to keep everyone safe. It is ideally located very close to Edinburgh and also Portobello and Mussleburgh. Would recommend this place.
We stayed at this hotel for two nights recently and enjoyed it very much. The staff are great and the rooms very nice. Location is close enough for a taxi ride or bus ride to the city centre. I was expecting something not as good as I found and would definitely stay again when in the area.
Stopped here overnight en route to Isle of Skye. Beautiful, clean hotel. All the staff working very hard during these difficult Covid times. Great they accept dogs and brought water bowls over for said dog.
This hotel is great value inEdinburgh because it is located outside the city limits but on very convenient bus and taxi routes. I frequently stay there for about half the price of a city hotel. The rooms are very comfortable, the staff are very attentive, the breakfasts are home cooked and other meals are perfectly wholesome, if not haute cuisine. The hotel is family owned and run and I recommend it highly.
Good price for my wife and I - £100 B&B. Place could do with a lick of paint, replace carpets maybe and fix squeaky floorboards but COVID protocols very good. Felt safe. The bar and breakfast were a bit in disarray but I put that down to not being able to do a buffet breakfast or stand at bar. Staff friendly though.all good.
Well situated hotel with bus stop outside for buses to Edinburgh. The hotel was well set up for social distancing and nice large rooms which were nice and clean even had iron and ironing board. Staff were very nice and explained which facilities were available and anything we needed just to ask at reception. Portobello beach very close and was lovely would not hesitate to stay here again.
Just back from an overnight here, the hotel and staff were lovely! Staff very helpful and always smiling. Our room was clean and there was good covid practice in place. We took our little dog, the hotel is very dog friendly! Dogs are allowed in the bar area, not the restaurant(as expected). We had room service for breakfast which was great, meaning we didn't need to leave the pup alone in the room. Would definitely return! We wished we had booked a few nights! Short walk down to the beach front, and only 15 minutes from the city centre. Free parking available on site too which is great!
I stayed for one night in July. Located close to beach and supermarket with links to Edinburgh centre. All staff were very pleasant & hotel seemed to be fairly strict with COVID measures. Lovely big room with large bathroom. Enjoyed a meal in the restaurant and breakfast the next day. Unfortunately the pool was not open during my visit but that was due to government guidance, not the hotel.
Just returned from 4 nights here! We only did room only, we were a family of 4.... 2 adults, grown up son, teenage daughter and well behaved dog..... our family room was really spacious for us all, very clean and comfortable. Bar service at the front of the hotel worked for us with the dog. Great location for the lovely portobello beach and buses into Edinburgh and the east coast .... highly recommend, good value too
We visited for a Saturday night stay during July. Two adults and our 7 year old twins stayed in a family room. Hotels had only been allowed to reopen a week or so earlier so the staff and guests alike were trying to find their feet with new systems in place. When we booked the hotel during a phone call with the receptionist she did her best to get us the best deal which was appreciated. When we checked in in the reception staff were fine. The family room was comfortable clean and we were satisfied with it. We visited the restaurant twice once in the afternoon for drinks and later in the evening for our dinner. On both occasions the food was fine although the service could have been a little bit quicker. We checked out on the Sunday morning and and unfortunately do to covid-19 restrictions the restaurant was not open and no hot food was available. We knew this in advance and a pre prepared breakfast was delivered in a brown paper bag in the morning. It contained a blueberry muffin the carton of orange juice an apple and the child's yoghurt tube drink. It was fine for what it was although nobody eats a blueberry muffin for breakfast and one of the apples was rotten. There was plenty parking which was free and the Wi-Fi connection was adequate.
Very off smell in room raised at front desk they said it wasn't our room it was other rooms being cleaned nearby we left for a few hours expecting it would be resolved if anything the smell was worse thankfully we had bought air freshener
Pleasantly surprised by their most effective CV measures. Clear instructions accompanied by plenty of signage and hand gel. We had a good clean room. Breakfast was at a scheduled time, and was quickly cooked to order. The fresh fruit was also delicious. All the staff were particularly helpful and jolly, considering how quiet Edinburgh was during "Festival month". It's an easy bus journey to and from the city centre and the sea front is 10 minutes walk away. We look forward to returning again in the future.
Never felt so safe in the plague ridden world. Markers on the floor, traffic priority signs, all staff with masks, scheduled breakfast, anti bac gel everywhere. Even the keycard is anti bac'd and handed to you with a paper towel. This is the finest example of how to things I've come across since this all started. Room was large with a very comfy bed, staff were friendly and breakfast fab. 10 mins drive into city centre or 5 to the beach. Can't comment on the pool/spa as obviuosly shut. Look forward to staying here again next time we launch ourselves northwards.
Very nice hotel feels more 4 star. No aircon in the room but it is not often required in Scotland. Didnt try the restaurant but breakfast was good, given Covid limitations. Room clean well decorated. Furnishings looked new. AND biscuits with the tea making facilities.
Booked this hotel as it has a spa, pool and advertised breakfast included in your room. Charged extra for breakfast £12 ppl and not worth it. They said booking.com was misleading. They have control over the status on booking.com, so no excuse. No pool or spa available. Again, not warned before booking. Towels and sheets not changed and no tea and coffee top ups. No herbal tea either. On the upside. We enjoyed the Bistro food and drinks which were reasonably priced.
Was blown away with the hotel room the room was massive the bathroom was amazing. A really nice hotel perfect for visiting Edinburgh city centre on the 44 bus quite area close to the city. Would recommend.
I was really impressed with the Kings Manor Hotel - it exceeded expectations in almost every element. The welcome (by Kelly in Reception) was warm and informative, the room was spacious, immaculately clean, and well equipped, and the spa and swimming pool were top-class. Breakfast had a very wide range of choices and the quality was very good.
My wife and I stayed at the hotel for two nights and to be honest its the best sleep I've had in ages. We booked a "superior" room and to be honest the room was a bit tired and not what I'd expect of a "superior" room. We complained to the lovely girl at reception and she put us in a room that had recently been renovated and it was fab! We needed a fridge in our room to keep medication in and again the girl at reception came up trumps and managed to get us a little portable fridge. The staff in the hotel were absolutely wonderful. They couldn't do enough for you and looked like the genuinely enjoyed working there. We used the bistro and the service and food was great. The drinks were reasonably priced too. Breakfast was also good. Unfortunately the leisure centre was closed due to corona virus regulations but I had a sneaky look at the facilities and they were very good. It's a bit of a walk to any shops or pubs and the beach is around 15 minutes away by foot. I would imagine that the walk back from the beach would be a struggle for anyone who has difficulty walking. All in all we enjoyed our stay and will definitely return (when the leisure facilities are open). Thanks to all the staff who looked after us. You really do make this place.
Stayed for 3 nights having previously stayed 2 nights in Gretna getting married cannot fault the hotel from arrival to departure time the staff from mangers to cleaning staff very approachable and helpful
Nice enough but our 3 night stay ruined by noisy dog on the premises which staff did nothing about. Limited menu in Zest restaurant but food was good. 15 minute walk to seafront , good Covid precautions . Room was spacious and clean but that dog constant yapping!!!
Great value for money, friendly staff and extremely comfortable room. Me and my dog were made to feel very welcome. I would definitely recommend this to anyone regardless of budget you would be happy with stay
The hotel was spotless staff are very friendly and helpful. Food was nice . Taking great care to keep there guests safe under current circumstances with covid 19 plenty of sanatation stops all over the hotel.
After long journey room not serviced,towels on floor,bin full,room dirty Not impressed after 250 mile journey and tired Was expecting more due to reviews but how wrong you can be,shame No apology just your room is 308 No mention at checkout Not good
Staying on business in Scotland on the day restrictions (relating to hotels) were lifted. The staff were all exceptionally helpful and friendly and you would never of known the difficulty they must have been working under given the restrictions. Apart from facemasks and obvious social distancing, the stay was pretty normal - enough said about everyone's efficiency and planning.
Last minute decision to stay overnight at our regular Edinburgh stopover after only our second meeting with the family since the end of February, when a sunny day in the garden had stretched into a balmy evening, with the obligatory Prosecco! A bit nervous about staying in a hotel so soon after their reopening , but I needn't have worried: every possible precaution had been taken and I felt totally safe .Lovely big bedroom, excellent shower and wifi. If you don't know Edinburgh, in many ways, this is an ideal time to visit, as this beautiful city is much quieter than usual, but Arhur's Seat, the Meadows , the ancient Royal Mile and the elegant New Town can all be enjoyed without crowds and hassle.King''s Manor is out of the city centre but easily accessible from there, with ample free parking.It's also ten minutes walk from pretty Portobello Beach. Give it a try!
The room we got was lovely large, with a comfortable bed, which in my opinion is the most important. A bit expensive compared to the fact that breakfast was not included, but we could have a nice breakfast which didn't cost much. We would love to return again.
Fantastic large room, bed was enormous, check in and out was effortless very happy as price for one night was exceptionally cheap, didn't opt for the breakfast, hotel very clean and staff polite, would definitely stay again.
My wife and I visited for a weekend and the staff were amazing the food was 2nd to none and as a sous chef in a multi million pound hotel chain I know my food the rooms were spotless as was every area we visited I highly recommend a visit the only down side was that the covid 19 virus was starting to spread fast and so we couldn't use any of the gym pool or sauna I can't wait until our next visit and would like to say we'll done to all staff your all amazing
Stayed here with work colleagues recently and I am happy to report that if the need arises I would happily stay again. The rooms are spacious, comfortable and well maintained. The staff are pleasant, professional and knowlegable. the food is plentiful and menus in both the bistro and lauders restaurant have plenty of choice, Breakfast is on a buffet style and is fresh and kept topped up all the time. Lovely place to stay and well recommended
We found the hotel on bookings.com it was a bargain price made even better by being given an upgrade to a club room. Lovely big room with a massive bed, nice seating area and room even had a play station. Hotel really nice great pool and steam room.
Absolutely amazing hotel stayed one night with my son. Facilities were spotless staff were very friendly . The swimming pool etc was a bonus rooms were very clean and very comfortable Would definitely return.
Great hotel magic food staff very friendly and helpful free use of spa plenty of parking easy commute from hotel to Edinburgh princess st by car or bus easiest to take us no hassle parking in Center of Edinburgh and bus stop outside hotel
Very nice place to stay, good facilities with easy bus access to town {several busses go directly to within 100 yds of princes St.), and walkable to beach. Staff friendly and helpful. Good breakfast. Easy to find.
My partner and I have stayed here a few times, we love how close it is to everything you may need. There is fort kinnaird a short drive away, Asda, the range and so on. It has a lovely bar and restaurant, although we have not ate here yet. The leisure facilities are excellent. Pool and changing area is always clean, fresh towels at reception, sauna, steam room and also the jacuzzi! Rooms are always clean, modern, plenty of towels, pillows and extras of needed. Staff are very pleasant and always happy to help. Love the “talk to a plant” - you can choose a plant from reception and take it to your room for your stay. Would 100% recommend here.
I always try to stay here when visiting Edinburgh it's close to good road links has a spacious car park Club rooms are large and exceptional value Staff are all very friendly and the gym/pool facilities are excellent too. 5 min walk to the beach
The hotel is ideal as a base for exploring Edinburgh. There are buses from outside of the Hotel on a regular basis and if you have vehicle ample free parking. The staff were excellent , being friendly and efficient at all times we encountered them ,nothing was to much for them at any time. The room was spacious , clean and had everything we needed. There is a pool, jacuzzi , sauna and steam room which we tested and found to be very good , especially after a hard day being a tourist. Even the bar prices were very reasonable
Our first stay was fab, clean warm room, big clean, soft and cosy bed. We ate at the bistro bar, food was great. Leisure facilities were clean and easy to use changing rooms have underfloor heating with felt great coming out of the pool. We had a quiet room and slept really well. We will definitely be returning to Kings Manor for a longer stay.
My husband stayed here on business many times in the past and always spoke very highly of the hotel. This was the first time that I had stayed at the Kings Manor and it did not disappoint. The staff were so friendly and the hotel was lovely. My husband was delighted to be recognised and greeted warmly by both the hotel owner and management. The hotel is close to Portobello beach but is an easy bus or train journey from the centre of Edinburgh so it is the best of both worlds. The food was excellent and the service throughout the hotel was friendly and helpful. Can't wait to return.
Convenient hotel with friendly staff close to Portobello beach and within easy reach of Edinburgh city centre. We chose it because it had a car park which lots in the centre don't have - we then used taxis but I understand public transport is easy if you don't have time constraints. Hotel has leisure facilities which unfortunately we didn't get a chance to try. Beds are extremely comfortable and we slept like logs!
Stayed here for 5 nights mid Feb 2020. Room comfy and clean. Food was fine, waiting staff friendly, attentive and helpful both in the breakfast room and bistro. Good recycling efforts made by the hotel. Need to do more to sound proof the rooms, especially the wardrobes. The hangars banging off the walls of the wardrobes and the doors banging at all hours, constantly was tiresome. I wear hearing aids but heard people talking in their rooms. Room doors are particularly noisy, banging shut sharply when entering and exiting the rooms. Parking can be a challenge as there doesn't seem to be enough spaces for the hotel and attached leisure facility. I was disappointed that when I checked out today the receptionist didn't engage with me to ask anything about my stay, only speaking to say all was ok, no bill to settle (paid in advance). She didn't even say cheerio. There was no queue waiting but even even if there had been, a bit of pleasantries after spending so much in the hotel would have been a nicer ending to my stay at the hotel.
Weekend stay for wedding anniversary. Lovely hotel in a great location. The staff were very welcoming and friendly . We were staying in a club room , very spacious and spotlessly clean . The pool and spa areas were well maintained and also extremely clean. We had a meal in the onsite bistro , options. The staff were superb , great service and the food was excellent. The only small thing we werent that impressed with was the breakfast. Although it was a buffet style a few of the items had clearly been lying a while and was cold. The fruit selection was very unappetizing. Apart from the breakfast issue we would highly recommend kings manor.
The restaurant is closed on a Monday and their poorly trained staff didn't bother to suggest I book a table in the Bistro even though I asked about dining! Got to the Bistro 20 minutes later only to find despite half the tables being unoccupied there was a minimum 40 minute wait for a table. Decided to go out for a meal instead, fortunately there are a number of restaurants within driving distance although I didn't really want to go out after driving for nearly 3 hours in inclement weather. Complained to the duty manager next morning and his reply was "Sorry but what do you expect me to do about it?" in an unfriendly tone of voice. Not a nice man! All it requires is some training for the receptionists to ask everyone who books in if they are dining in and if they would like to make a reservation, it's not rocket science, every other hotel I go to are only too pleased to get me to book a table, recently stayed in another Best Western and that's exactly what they did.
Comfortable and clean, not to expensive hotel, not far from the centre of Edinburgh. The Staff were very friendly and looked after most of your needs but the evening menu was in need of a little more variety. It is situated on a major bus route into the City and not to far a walk from Portobello beach, which had many cafe's and local art shops.
Really enjoyed the food although there were a couple of mistakes, absolutely massive room , most of the staff were friendly and helpful,,,great amenities swimming pool and fitness room all very modern.
Just back from staying at this great hotel. We stayed there after our wedding 47 years ago and wanted to go back to remember our time there. We were not dissapointed the hotel staff were very friendly and helpfully and we found the hotel very clean, will certainly return when we next have an Edinburgh break and finances allow.
Really nice hotel, good staff. Rooms nice and spacious, clean and well equipped. Restaurant food was reasonable priced, and decent food. I did not use the amenities - pool etc so no comment on this. Overall happy with my stay, and would use again.
Staff excellent. Upgraded to club room which was great. Thoroughly enjoyed our time here with sampling room service and the spa facilities. Price was best thing of all. Great value for money. Definitely go back
No problem at all would stay again and recommend to friends clean friendly helpful staff conveniently situated good breakfast with plenty of choice nice bar didn't use the gym facilities plenty parking
love this hotel and its location. bus stop to city centre, number 44, in front of hotel. close to Portobello beach and Musselburgh. a 5 minute walk to the Jewel, superstore. my single room was renovated and looked lovely. not too big but cosy, en-suite bathroom with bath.hotel has a bar and restaurant where they serve nice, affordable, meals. staff welcoming and friendly.
We unexpectedly had to stay for five nights. Helpful reception staff,Gym and Spa facilities which can be used free of charge. I had the English breakfast twice. Nice bar that serves food and a range of drinks. The Bed was huge,best bed we've slept in. We would return.
Cobwebs within dated decorated room. Little water pressure. Faulty fire alarm sounding at 2300hrs. Room service for cooked breakfast not allowed before the breakfast room opens although guest information suggests this is possible ??
Amazing couple of nights in this fab hotel. Location great nd plenty public transport available to Princess Street. Check in smooth, welcoming,, room great - king size - great size and fabulous cast bed. Restaurant very good, spa / pool super bar/ bistro great. Plenty on site parking, immaculate public areas, great staff. Thoroughly recommend and will definitely return.
Stayed in a family room with my three children. What a spacious room we were given. Everything we needed it had. Even an Xbox for the kids and tea and coffee facility for us. Lovely and clean throughout. Our bed was big enough for 4 people. Kids all had there own beds/cots and had space for table and chairs for the kids to colour. Pool facilities were a lovely bonus. Breakfast was hot and tasty. Nothing we saw throughout our stay would prevent us from returning. Will definitely use again. Big thumbs up from all of us. Kids were really happy.
I have stayed at this hotel twice now and on both occasions had an excellent experience. The staff are fantastic, rooms are spacious and good value for money and breakfast is superb. The only slight down side is the prices in the bar which seem a little excessive.
We stayed here as a family of 5,whilst booking in my granddaughter was giving a chocolate santa ,which I thought was a lovely touch.The rooms are huge with everything you need even a PlayStation.The breakfast was very good,the staff were very friendly and very witty.The hotel has plenty of parking and there's a bus stop outside where the bus takes you into princess street,I would definetly stay here again.
What an excellent time. We came up for a Christmas trip and the service provided was nothing short of exemplary. We didn't pay for meals or breakfasts but the staff were more than facilitating with cutlery and glasses when we had our own meals or takeaway with us.
Booked here for a 1 night trip to Edingburgh. The price booking direct was better than other booking sites. The welcome was lovely and granddaughter got a kids pack and chocolate santa. Our dog also got a welcome pack including poop bags a couple of biscuit bones and a info leaflet. Fenced exercise area provided. The room was lovely clean and big. Nice size TV and even had a playstation. Really big and comfy bed. Bathroom lovely and lovely towels. We made use of the free 25metre pool, the lovely hot jacuzzi and the sauna and steam room. Changing rooms have lockers and good showers and free hairdryers. The restaurant and food were also lovely. Cannot fault this hotel at all.
Stayed for 4 nights over Hogmanay. It's obvious this hotel is very well managed with lots of visible and friendly staff. It's in a great location only a bus ride from Edinburgh city centre and walking distance from a Portobello beach. Breakfast was lovely (only £5 for children aged 5-15). Free onsite parking. Club room very comfortable with modern bathroom. Spotless pool area. Ate at the Options bistro a couple of nights for convenience. Couldn't fault the food but would recommend that the kitchen needs some more extractor fans. The fumes did waft into the dining area and it was a little overwhelming. Would definitely stay again, the hotel offers the whole package. Thanks for a great stay.
I could leave a long review. That would open the door for the management to give another sarcastic dismissive reply...... suffices to say I completely agree with all all the other complaints made by previous guests. Quite possibly the worst hotel I've ever stayed in. So bad I left at the earliest opportunity and was not refunded a penny.
We love Kings Manor. From the warm welcome that awaits and for the helpful staff, for the fact we can park outside free of charge and use Edinburgh's transport so easily, and for the comfy beds in the club rooms. A bonus is the use of the pool. This hotel may not be the poshest, but it is our place of choice for a short break and to recharge batteries. I can't wait to return!
Nice quiet location, lovley older building very clean and comfortable, bus service past the door, very good meals, restaurant, bar, . Staff very helpful and friendly, could not fault it warm atmosphere.
Travelled from Darlington to Edinburgh by car cheaper than the train including a days family ticket purchased at the hotel for a days local travel sorry great thunberg we tried but as a family were unable to help the environment due to cost the hotel upon arrival was very welcoming with polite staff and very helpful the hotel is pristine clean and well stocked with everything we needed the food was a bit pricey with limited choice to family or people with dietary needs pls get back to good family pub grub on saying that what we ate was outstanding but expensive the staff were very helpful with everything we needed will use again due to position off a1 and travel into edinburgh
Can't speak too highly of standards. Staff attentive, facilities good, standard of cleanliness superb and food was delicious. This was only a three night stay but I was it had been longer - so relaxing. I will look forward to a return visit and am encouraged to try other venues with Best Western.
Would definitely recommend and would definitely return! We were visiting from London (and St Louis, Missouri) and used this hotel as a great base to visit both Glasgow and Aberdeen. Lovely quiet area near a beautiful beach, easy to find and aprk...and most importantly easy to get to the city centre from (about 20 mins). Shame we weren't informed about the late start for breakfast on the Sunday as we had an action packed day to try and fit in. However, the breakfasts really are superb.
Very disappointing to review this but arrived at hotel today having used hotel twice already in last 2 months with my daughter. On both occasions plus this one paid for evenings meals also at hotel. On this occasion went to use the great standard of pool and sauna/ steam room to find closed for a few days. Had I known this advance I wouldn't have stayed - I'd have cancelled. I received no communication - double checked email incl possibility of being in spam mail. Hotel insisted they'd sent one but not received by me. Hotel manager once spoken to simply reiterated that they had sent and was quite evidently not caring in attitude that despite this being my third stay in a short time frame and that I had received no email, no gesture of any sort made for my disappointment and inconvenience. Further the manager suggested that discounted rates reflected the leisure closure and seemed quite frankly disinterested when I informed him that the discounted rate was exactly the and as I paid when the leisure facilities were open. I won't be back here - not because of the hotel itself but because of the manager's attitude here. Simply you should look after customers - esp when they'd become regular . Very disappointing
We stayed here for 3 nights in late november, it was an ideal location for us, only 7 min walk to the train station and then only a 6 min journey into Edinburgh. On check in at the hotel we were upgraded to the Club Rooms, and they were perfect! a lovely surprise and a nice touch from the hotel as i am a Best Western rewards Member. (well worth paying for an upgrade to these rooms, they are fantastic) Breakfast in the hotel was absolutley spot on could not complain about anything, the best poached eggs! we enjoyed our few days away visting Edingburgh everyday and doing all the usual tourist things, visiting the christmas markets and enjoying lots of food and drink despite the rainy weather! i would deffinatley return back to this hotel, lovely hotel, brilliant staff, on return one evening the hotel was in darkness due to a power cut and the staff had supplies of tea/coffee/ biscuits in a little room from reception until the power came back on which i thought was excellent. will be back in the future! :)
Stayed here after a business awards and it was adequate for the price. Nothing mind blowing as far as hotels go but the staff were nice and the place was clean. Always parking available and bed is comfortable.
The food in the restaurant was really good, and the take dogs - even gave my beardie Fergus a little welcome bag of doggie treats when we checked-in! Room was comfy, plenty of parking, and convenient to get into the city!
We stayed at this hotel for four nights whilst visiting family. We had a very comfortable Club room, with plenty of space. It was very quiet, as we had requested, overlooking the rear of the hotel. The staff were very friendly and there was a lot of attention to detail to make guests feel welcome. Breakfast was excellent, with a buffet of hot food that was actually hot, unlike many hotels. Extra dishes to order included smoked haddock and kippers, which were of high quality. As we arrived by train, we made use of local public transport which got us to the city centre quickly and without hassle. Portobello beach is nearby for a local walk. We tried both the bistro and the restaurant for dinner and found the restaurant to be far better value - only slightly more expensive than the bistro and the food was far superior. We would definitely stay here again when visiting Edinburgh.
Stopped recently for two nights with friends. Room was fine, bathroom ideal. Clean and tidy. Staff pleasant, nice bar area with reasonably priced drinks. Had breakfast one morning, £11 per person but plenty of food available. Bus stop outside hotel and railway station a 10 minute walk with regular trains into city centre. Hotel has plenty of parking which means next time we visit will drive as opposed to using the train.
Excellent one-night stay on business in the city. Warm and friendly welcome, quiet and comfortable room and very good breakfast. I ate in the bistro in the evening and food and service there were good too. I'd choose this hotel again if staying in Edinburgh.
The hotel was excellent staff very friendly and good for leaving your car and they supply a day card for public transport for £4 an adult which can be purchased from reception. There is bus stop outside the hotel.
I booked this hotel for its situation for my business in Edinburgh and was very pleasantly surprised at the quality of the rooms and the service - they were as good as hotels three times the price. I would recommend it highly.
A one night stop over at this lovely hotel - everything was spot on, the room, the facilities, the bar/restaurant, in fact the whole place. Staying in many different hotels in a short space of time - I wish they were all as good as this.
We stayed st the Kings Manor a couple of years ago and were very impressed by the staff friendliness, cleanliness of hotel and super breakfast. Every part of the hotel you found helpful staff. Well done
Great hotel, lovely pool, spa, sauna, free to use as being a guest to the hotel. clean rooms, great staff, rooms were tidy and spacious with lean fresh towels daily, room Service with lite bite menu after 10pm, restaurant connected to hotel lid bistro and bar
Great place to stay to recharge the batteries, excellent spa , wonderful jaccusi, and proper pool to do the lengths. Food is wonderful, did not eat in the hotel apart from breakfast. Great choice and good quality, plenty to satisfy the most desurning dinner. Rooms are huge, plenty of space to spread out, beds are so comfy. Local buses very frequent and cheap into Edinburgh. Can't wait to return
This is a wonderful hotel. Rooms are large as was our bed. It was huge and comfy. Efficient staff. However it is a bit out of the city. Close to other amenities on The East Coas though. The comfortable room made up for that.
Stayed here for two nights with my son, our room 206, was basic and in need of a refurbishment but it was just used for sleeping we were also travelling with the family dog, so maybe this was the reason the room was in need of a refurb, may have been a dog friendly room. The biggest issue unfortunately was the shower, there was no pressure and washing was an issue, thankfully the pool had good showers. Leisure club made up for all the downfalls, never ate in the hotel so I cannot comment, but all in all value for money was good, hotels position is ideal for visiting Edinburgh. Would I stay again, yes I would but would ask for a different room.
Excellent value for money with excellent facilities and not far from Edinburgh city centre. The staff were welcoming, helpful and friendly. The bed was comfortable, room clean and well presented. I have already recommended to friends and family.
Had a great stay at Kings Manor. The hotel and the staff were excellent would recommend this hotel. I would stay here again in the future. Great facilities and the hotel was in an ideal location for accessing Edinburgh
I've stayed at this hotel a couple of times now with my Labrador. Both of us have been made very welcome by the staff. The customer service is excellent. The hotel is in a great location close to the beach and bars in Portobello and with easy access to motorways in and out of the city. Highly recommended!
The room was large and comfortable. The bed was so massive my husband and I felt like we were in different time zones! We had a small issue with the TV, but the housekeeping guy was a star. The leisure centre was clean and nice to use. The showers were pleasantly powerful too!
My wife and I attended a reunion at the Kings Manor hotel Friday to Monday. The hotel is well laid out. Lovely Bar, swimming pool keep fit centre and restaurant. plenty of free parking and free WiFi. The hotel is clean and well maintained the rooms are of a very good standard and the staff are polite and courteous. Located out of the city centre at Portobello ,there is a very good bus service that takes about 15 mins to Princess street. Then everything that goes with Edinburgh.
After arriving early to the hotel we were told me could check straight into our rooms as they were all ready to go. From then on the experience was fantastic. The meal options in the Bistro Restaurant were numerous and after trying a variety over 4 nights were all delicious too, with great, quick service from the staff to match. Breakfast had many options also, even hash browns and veggie sausages which when asked for, came within 5 minutes each time. The fitness centre was everything could have hoped for with all facilities clean and working and staff even went out of our way to store our bikes each day which we had hired from the city centre. Everyone at BW from the cleaners to front desk staff were always smiling, available and happy to help. Minor things like wifi not reaching our room and no dedicated bike storage became almost irrelevant because of the great service and accommodation of our requirements throughout our stay. Will definitely be returning here.
Dreadful, cheap quality food, obviously frozen and tasteless. Expensive, and had to send back two of our three main meals. Baked potato microwaved; cold (cheese not even melted) hard around outside. Cheesecake looked disgusting and tasted as if it had been sat in a fridge for days. We will never return for food - disgraceful!
An enjoyable stay, with welcome from helpful staff in reception. Good choice at breakfast and again nice friendly staff. The room was fine and comfortable and I enjoyed the use of the swimming pool in the leisure centre.
Great hotel, good value for money, easy free parking outside the hotel, short one stop on train to Waverly station in the city centre, very pleasant and friendly staff, good food and drinks menu, lovely spa facilities
the whole stay has been excellent. staff extremely helpful friendly and obliging. food in the restaurant was superb. breakfast good value. rooms were excellent and cleanliness second to none. there is also a spa which I wish I had realised in advance of our visit. theres always next time.
Booked last min. Arrived on motorcycles and was asked to park them next to the railing right outside in front of reception. Was given very sturdy locks to secure the bikes to the railing by the hotel. The room was spacious enough for 2 people. Both room and bathroom where very clean and tidy. Tea and coffee making facilities where available in the room and we where able to ask for more items at the reception. Had tea in one of the Hotel resturants (they had 2). The receptionist gave us the menus on arrival and informed us it would be better to book a table as the Hotel was very busy. We didn't feel pressured to book atraight away and was told to ring reception when we had decided what time we would like to eat. Food was really delicious and not too expensive. The bed was lovely and comfy and we slept well once we got to sleep. The walls could do with a little more insulation as the couple in the next room kept us awake til 1am and we could hear the noise in the hallway but this was the only downside. We had breakfast booked for 9am and it was buffet style continental and cooked breakfast was available along with all the usually items you would expect to see. The cooked breakfast was hot even though it wasn't cooked to order. I can't really say anything about the area as we didn't leave the Hotel.
Good location with lots of car parks. Hotel room is very spacious. Wifi very fast, not like a lot of other hotels with slow or no reception in your room. There is even Xbox in the room too! Towels and bedding very new and clean. Fitness centre good with sauna and swimming pool. Staff very friendly.
Been to this hotel and spa many times before but not been for 2/3 years. Booked a B and B overnight stay and was given a free up grade to their Club rooms which are larger rooms and beds. Ate in the Bistro which was excellent with a good choice of menu. Spa/pool were excellent and spotlessly clean. A dog friendly hotel so were able to take ours with us. Really enjoyed our stay and will definitely return at a future date.
Visited here for a couple of nights, mid week. The room was a club room which was very nice - it was large, well appointed and a good bathroom. Tea and coffee facilities. The reception staff were very helpful and sorted a few things out for me. The breakfast was ok, reasonable choice but food quality was just ok. Bar area for the evening had two TVs with different football matches. The drinks were very reasonably priced. The spa area was excellent - the gym was well equipped. You could easily reach the spa area from the main hotel. We were given a towel each when we went in. The swimming pool was a good size (25m) with two dedicated exercise lanes - although the lanes are for one person only at a time - as I was informed by a nice lady (local regular) who was using it - so we did end up with both lanes being used by ladies who mainly walked - so there is not as much space to swim as you may think. We did also use in the evening when it was possible to swim more easily. Sauna and steam room were both very nice. It is an easy walk to the beach and restaurants. Also we used the train to get into the centre of Edinburgh - 10 min walk and the hotel has a time table. Overall a very good hotel which is value for money.
We have just had 3 nights here and the whole experience was fantastic. Our room while not spacious had everything you needed and was very clean and the bed comfortable. Ample parking and good wifi. The bonus for us was the use of gym and pool. The pool is 20 metres with a couple of dedicated lap lanes so you could have a proper swim. Location is also great for walking into Portobello for a lovely walk along the promenade with restaurants and pubs in the area. We ate in the bar a couple of nights and the food was quite good and friendly service. Reception staff were friendly and efficient too. Overall a great stay and would definitely use again and can recommend.
Nice standard hotel room, nothing to complain about but nothing outstanding. Everything was clean and comfortable. Free parking on site and easy access to shops, beaches and the local high street. The small town of Portobello has lots of quaint little shops and bars and the hotel is in a good location to look around those, but also a 20 minute bus or 10 minute train into the centre of Edinburgh.
We just had our wedding here at the kings manor hotel. From start to finish the day was amazing. The hotel staff were incredible the venue was fantastic and the food was outstanding plus a nights stay in one of the rooms with room service for breakfast. Couldn't have asked for better and would reccomened a stay or if your thinking about a wedding then have a look here. Very reasonably priced and a fantastic venue. Thanks for making our special day go so well! And a special thanks to Robert (duty manager) and his team for such a brilliant job!
We had a really nice stay at the Kings Manor hotel. The hotel was very clean. Bedroom was spacious. All the staff at the hotel were polite and friendly. Food was excellent. Ample free car parking. Great value for money.
Great hotel close to seaside and the town - didn't need to use the car at all during our stay - the bedrooms are really spacious and very comfortable and the pool and fitness centre a real bonus - we have already recommended the kings manor to friends and we will most certainly be visiting again.
Having booked for 2 nights duration ng The Edinburgh Fringe Festival when everywhere is fully booked, I was devastated to realise I had got my dates wrong and arrived a day late. There were no rooms left for a second night but the reception staff were very kind to me and offered to help me find a room. As it turned out they had a cancellation the next day so they offered the room to me. Above and beyond!
We stayed at the Kings Manor for 6 nights. The staff were excellent very friendly and helpful. The breakfast were very good the selection on both hot and cold choices were good and always kept full. The bedroom we had was a bit small but it was kept clean. We did use both restaurants for our evening meals and both were excellent the food was freshly cooked and again all the staff were a credit to the hotel. For getting about we left the car at the hotel and used the buses which were much easier for getting about the 44 or 113 stop is just outside the hotel and coming back just over the road and takes you into the city. If we go up-to Edinburgh again this would be the hotel I would choose
Most impressed with friendly atmosphere and helpfulness of staff. Excellent breakfast (Sausages!)and good selection of meals in Bistro. Hotel spotless and very comfortable. Plenty of parking and the bus service was a joy as we could travel into Edinburgh have a drink and not have to wait ages to get a return bus. Canny bus company had a flat fare but if you didn't have have the correct change you lost out! (only 30 pence!)
This hotel was lovely. The staff were very helpful and informative, Nothing was a problem. The room was big. Breakfast was excellent.. The station for the Edinburgh is a short walk. Train only takes s few minutes into centre of city. A nice walk to the esplanade and beach.
We were assigned a very roomy guest bedroom on the ground floor. In our entire travelling life, the BW Kings Manor Hotel has the most comfortable bed ever. Parking in the premises was also free. We wanted to extend our stay for another night so we can do a thorough sight seeing in Edinburgh and nearby places. But we could not get an extra night because the place was fully booked. So they allowed us to leave our hire car in their car park with no charge while we go on a bus tour around Edinburgh. I highly recommend the Kings Manor Hotel to all travellers to Edinburgh.
Stayed for 2 nights.when booking online requested a quiet room due to medical conditon.once booked phoned hotel to make sure request received.told received and noted.arrived at hotel.asked again about our request.told this had been taken into account.on entering room aware of a noisy generator right outside window.reception said no room available to move us to.generator went of and on all night.apart from not hardly getting any sleep the hotel is in fact a very good hotel.
If your looking for somewhere to stay I can recommend best western well appointed rooms and top facilities in a friendly envioroment. Food top as well served in a Nice dining room. One can also take advantage of the fitness suite nice to relax in the pool at the end of the day. Nothing was too much trouble
We arrived early and after a quick a friendly check in the lady took us to our room which was above expectation a very large room over looking a well manicured grassy area atended the pool and spa area which was vast and spotless food later was excellent and very tasty only one moan Bottle of water was expensive but apart from that everything was perfect
Everything was great. Location very good. Roomy rooms. Great hotel staff. Fast check-in and check-out. Parking always available. Located near highway and easy access to city center. Quit location. Hotel is always clean and breakfast is ok.
This hotel is about a 20 minute bus or train ride from the centre of Edinburgh and a 15 minute walk to the beautiful Portobello Beach. 7 of us were performing at The Fringe Festival and taking in the sights of this city and this hotel gave us a quiet place to return to in the evenings after the hustle and bustle of the day. The hotel was very clean and modern with spa facilities and a comfortable bar. The staff couldn't have been more friendly and helpful, nothing was too much trouble. The dining area was light, airy and clean and the food on offer for breakfast was fresh and well cooked. The bedrooms were very clean with good bathroom facilities and a room for 2 had adequate hanging and drawer space. However 3 friends shared a room which was rather too cramped for that number and space for hanging clothes etc was rather limited. The spa facilities were good with a good sized pool and jacuzzi. Complimentary towels were provided, Changing rooms were large with individual cubicles and showers and hairdryers and bags provided for wet swimwear
Stayed here when in Edinburgh for the 2019 Tattoo. Trip organised through G-Line Coaches so wasn't sure what we would get. Absolutely first class break, brilliant room (CLUB ROOM 255), staff were extremely welcoming, helpful and friendly. Reception team exceptional. Went the extra mile to make my wife's birthday special for her. Breakfast and dinner more than adequate. Thanks to everyone at this Best Western Group Hotel.
We stayed in this hotel for our family trip to Edinburgh to watch Liverpool, fc in murryfield very friendly staff. Just the bathroom could of been bit cleaner black hair all over the floor which I had to clean up before we used the bathroom
i only stopped for one night but I found it a great hotel with great friendly staff it was clean the room was well laid out with all mod cons including very fast wifi the breakfast was good as well, nice options and well cooked i would stay again if I was in the area
This hotel was extremely convenient for us and the staff I cannot praise highly enough; very helpful and polite. The breakfast was lovely and great pool and leisure facilities. It was a little pricey as it is a bit out of Edinburgh and the rooms are quite dated but was great for us!
Had a lovely time! Great base for exploring Edinburgh, Brunstane station 5 minute's walk away, journey to city 8 minutes. Nice hotel, lovely staff, breakfast was plenty with lots of choices. Will return
The rooms have an amazing bed, that is huge!! Great shower and good WiFi strength It's a little isolated in location but they do have a well stocked bar and a good restaurant If you're there on business it's fine Would recommend
This hotel is not in the center of Edinburgh, but the location was still perfect for us. A bus stops right out front, you can get tickets from the ladies at the front desk, who are all friendly and helpful. We chose this place because we had two kids in our party and there is a huge pool here. The two restaurants met our needs, although it would have been nice if breakfast was included in room rate. Kudos to Fran, our evening waiter, a very nice man.
What I liked: 1. Very fast check-in. 2. Though official check-in is at 3pm, I was allowed check-in at 12noon. 3. Perhaps the best feature of my room (no. 401) was the huge & very comfortable bed. 4. The room was reasonably sized, clean and very quiet. 5. Electric kettle is available. Though this may not seem great, I have seen good hotels skip on this one. 6. There's a bus stop right outside the hotel to take you to the city centre (bus nos. 44 & 113). For those visiting Edinburgh for the first time, here are some tips. Firstly, single adult ticket costs GBP1.70 & only exact cash is accepted on the bus. Secondly, AdultDayTicket valid for the whole day (till 01hrs next day) is available for GBP4.00 and is thus a great deal if you are making more than 2 trips in one day. Thirdly, m-tickets app on your mobile is recommended for buying tickets. 7. There's a bar & a restaurant with nice indoor & outdoor seating arrangement. 8. Overall upkeep of the property is nice. The people at the front desk are courteous & helpful. I needed change to pay for the bus and was helped out promptly. 9. There's a beach at walking distance for those who would love to take a break from city. What could have been better: 1. The hotel is a bit away from the city centre. It takes about 25min bus ride to go there. 2. There's no store nearby if you wish to purchase something at odd hours. 3. Shower pressure could be better. 4. No toiletries. 5. Inadequate lighting in the room at night time. 6. There's no AC or fan and the window opens only a little. I felt slightly hot at night and it could get worse during peak summer. 7. Being Indian, I decided to try "Tony Singh's Signature Dish" in the restaurant. This apparently Indian dish sadly lacked in any authentic taste. Even modestly prepared Indian dishes are known for their great taste.
A lovely hotel, close to Edinburgh city centre. Local bus and train info available on a screen in the lobby for travellers. Good size clean room, huge comfy bed with extra pillows if needed. We had the lovely continental breakfast, plenty of variety of cereals and fruit also pastries and toast, tea, coffee etc. we also had a good meal in the restaurant, great value for money, good food. A good hotel to stay in for Edinburgh.
The room was lovely, bathroom as well, brightly, clean and big! we really enjoy spent time there!the Spa with pool sauna and jacuzzi is the best part of the hotel!perfect place if you want go to visit Edinburgh and the castles in the east coast!
20 of us stayed here while taking part in charity cycle ride Staff excellent manager deserves a medal we were running late but he couldn't do enough to accommodate us. Evening meal first class breakfast first class. 20 bikes stored safely for us. Rooms spotless. If your staying in Edinburgh whilst on the outskirts well worth a stay here
Booked a one night stay as part of birthday celebration weekend. Standard double room, exceptionally small considering the cost, with no breakfast included. Room was clean with clean bedding/towels. Requested the use of iron and board and then embarrassed, had to walk through hotel with same, not great hospitality support. Hotel receptionist was not exactly welcoming. I'm sure if she had been a bit more friendly and made us welcome on arrival and departure !! I would be commenting positively, but I am not. Good pool and leisure facilities and glad to say the lady in the spa suite was lovely. As was the service and staff in the restaurant with lovely food. Won't be rushing back as I did not feel relaxed in the cupboard sized room and poor customer hospitality. Checked on your site and the cost I paid appears to include breakfast despite being factually advised at check in we were room only!! bit unfair. Overall disappointed.
Not my first visit to this hotel as I stay here often on business, but my first time for leisure and it's a different experience altogether. I came here for a spa day with my two grown up daughters and we decided to stay overnight. We arrived a little early so our rooms weren't ready but that absolutely wasn't a problem as we headed straight to the pool/spa area. It was busy but the pool itself is a good size so we didn't feel crowded, although they have 2 lanes cordoned off for swimming that lay empty while people swam up and down in the remaining 3 lanes! Why?? The sauna and steam room were small but good; the jacuzzi was full of children despite notices all over stating that under-14s were not allowed in it so we didn't get the chance to use it. Staff noticed but did nothing, which was frustrating; however they were generally quite pleasant and the changing area was spotless. I liked that there were changing cubicles available too; I'm sure I'm not the only person who is uncomfortable getting changed in a communal area. The bedrooms were quite large and had comfortable beds with decent linen and good pillows. Free wifi was available throughout the hotel although could be a bit spotty. We ate dinner in the bistro rather than the restaurant; both were busy but we thought the restaurant was a bit pricey so we opted for bar food instead. Very comfortable seating in all parts of the hotel, and we spent a good couple of hours just chatting over a few drinks. Free parking was the icing on the cake (very rare in Edinburgh); plenty of spaces as long as you get there reasonably early.
excellent value for money close to a1, parking is free and plenty, leisure centre is available if need be, breakfast was good value for money, quick check in and check out. Will stay here again if in the area
We spent two nights here and enjoyed every minute. The staff was helpful in every way. It's a short 15 minute walk to the beach and there is a bar and nice restaurant. The beds are comfy, bathroom is amply large and I loved the huge towel sheets.
First of all the good things. Room was clean and beds were comfortable. But staff at reception they allotted us a room without a shower even though I requested for one well before. Second the hotel policy for children . They didnt inform at the time of check in that there were additional charges for kids. They started making a big argumemt before checkout. Even though the hotel policy says kids stay for free. Room has no AC. And it was burning hot at night. I would say the manager was the worst. He is a misfit in hospitality industry. Felt like I landed in a cheap roadside inn. Absolutely this hotel is not good for families with differently tabled and children. I think even priceline is one reason for the confusion. If possible avoid that website completely
We stopped here on our home run after completing the North Coast 500. The hotel is a short bus ride from the city centre and the bus stops right outside the hotel. Rooms were well proportioned, clean and had a kettle for tea and coffee facilities. We requested a room with a bath as I have arthritis and prefer a bath to a shower. I would recommend you do this if you, too, prefer a bath. Staff were great, willing to help you navigate your way to the bus stops etc. Will use this hotel again.
Pool a little cold, comfy beds, large rooms, clean and polite service. Great stay, 10 minutes from breach. Nice places to eat and drink. 10 minutes drive into Edinburgh and train station 5 minutes walk.
My husband and I enjoyed a very beautiful 6 hour car journey from cambridge to the hotel and we absolutely loved our superior club room after an easy check in it was so spacious with a huge bed and bathroom. Unfortunately we were staying the same time as a large group of very excited children so our first night we didn't get much sleep. The next day once the manager James was informed of our less than quiet night we were moved to a standard room on the other side of the hotel which was alot smaller but peaceful and clean and we slept like babies for the rest of our stay. The breakfast was perfect with lots to choose from with very helpful staff. We had room service one night which didn't take long at all and we ate in the restaurant twice which was even better. The 2 times we used the pool we had it to ourselves which was around 4pm so we really relaxed after our adventures around the area. The hotel isn't far from portobello beach which we enjoyed walking along. It's a perfectly located hotel to get in to main Edinbourgh. Old town was beautiful and an hour's drive to the bottom of Scotland's national park. The morning of our check out my husband and I were enjoying breakfast when James the manager introduced himself and apologised for our experience on the first night and informed us that the breakfasts and room service we had enjoyed would be taken off our bill which really pleased us. I can't recommend this hotel enough and we will carry on using best western hotels.
Bus stop right outside hotel which takes about 20 minutes to get into the city Either the 113 or 44. Had issues first night with bathroom fan not turning off. Staff were unable repair the problem so we were given a free upgrade to a club room. Staff were pleasant and helpful. Also had a walk to the beach on the evening which is only about ten minutes away. Free parking easy location to find and a good price compared to the hotels in centre. Would have no hesitation stopping again on any trip to Edinburgh in the future.
Staff friendly, hotel clean, leisure centre great. Bus outside hotel takes you into Edinburgh in around 20mins. Food in bistro is ok and drinks are reasonable. Breakfast in morning is great value and staff are helpful and friendly. We would return.
Room as described, warm, very clean and big remote controlled TV. Excellent Spar, gym and swimming pool. Plenty of free car parking. Staff very friendly and helpful Bus stop outside hotel and trains very close ( 5 min walk).
We stopped overnight with our dog as we were travelling to Glencoe the following day. It was a pleasant surprise. The room was huge with a queen sized bed and a single bed. It was very clean. The bed was so comfy and we both had a good nights sleep. The staff were very friendly. We took our dog for a walk on the beach and when we returned there was still plenty of room to park your car. We paid £40 for the night it was great value and would definitely recommend to families.
Best Western Kings manor fantastic stay. Great value. Fantastic tasty breakfast. Never been to a best Western before will definitely go again. Spa great.comfy beds . Great for all ages. Good parking lots of spaces
We stayed for one night as we were invited to an anniversary party there. As we had to travel a bit far we decided to book a room for the night abd I have to say what an enjoyable stay we had. It is the first time we have ever used this hotel but would definitely go back. Food and all staff were excellent and friendly.
We returned to this hotel as we really like staying here. This visit was a treat for my husbands Birthday. We were given room 95 which is on the ground floor, this was one of three rooms that have previously been a conference room. The room was very spacious and the shower was so large you could have had a shower together( we didn't ). The food is just delicious and the variety at breakfast is second to non. The staff are very attentive and nothing was ever too much, their top priority was definitely looking after the guests. We would not hesitate to recommend this hotel to everyone. We have booked to stay again in April.
Not sure this is a four star hotel however a pleasant over night break. On arrival we were given our key and went to our room to find the girl still cleaning. We left her to it and went for a drink in the bar, nice atmosphere in there with sports on. The room was spotless however the twin beds joined together don't offer the best sleep for a couple. The nozzle for the hairdryer wasn't the correct one therefore didn't fit. No conditioner in room although available to collect from reception so go before jumping in the shower! Bit of a strange layout for rooms which makes it unique and different from the run of the mill hotel. Spa facilities were good. A little busy waiting to get in the Jacuzzi so missed out on that. Pool is a good size. Food alone gets the highest rating. Could not fault a thing. My partner enjoyed the chicken breast burger while I tried the lasagne 10/10 and breakfast was lovely too with very friendly staff at both meals. All in all a pleasant stay however needs a little update to meet the 4* experience you would expect.
I wasn't overwhelmed by the outward appearance of the hotel.Once inside I was progressively impressed by the reception and any later interactions with staff.The room was spacious, scrupulously clean and comfortable.
Not so good - broken bed in room (addressed promptly but should not have happened), miserable receptionist and lousy breakfast service. Used to stay here all the time when visiting Edinburgh as we do often - think it's time for a change..
We arrived a couple of days ago and the location of the hotel is great to get into Edinburgh as it is a 5 minute walk to the station and only 5 minutes on the train to Edinburgh. Unfortunately when we arrived at our room we where disappointed as it felt like we where walking back in time. The bedroom was old and the furniture was very outdated, you could see that the mattress was old. The room needs a bit of TLC. However on the plus side the room was very clean, the bathroom was modern but again it needed some TLC as the towel rail was coming off the wall along with the toilet roll holder. The hotel staff where lovely and there was spaces for parking. We did see other rooms being cleaned that where very modern and looked like they had recently been done up so if I would come back again i would ask to stay in another room and not room 92.
This hotel was a lovely place to stay, it had all the amenities that was mention in its website. The staff was very friendly, welcoming and helpful. There was a regularly bus route into Edinburgh city centre and very reasonable on price too. The rooms are very clean, spacious and comfortable. The breakfast was a buffet style and plenty of choice. We would recommend.
Great location with a bus stop just at the entrance if you wish to go into the city centre and also a train station near by and only two stops to Waverley Station.Staff are helpful. Good value for money. Good sized pool. Breakfast was lovely as was diner.
I thought this might be a good stop over for business in Edinburgh . On calling to make a reservation I decided not. The reception was answered by a lady who sounded bored . She answered saying 'reception' rather than the usual good afternoon followed by the hotel name. She didn't sound cheery or welcoming so I have booked elsewhere. The reception is the first port of call in any hotel, this has to sound professional, this was certainly not the case.
Stayed here for just an over nighter. The room was clean and tidy, the staff were pleasant and helpful. We used the swimming pool, jacuzzi, steam room in the leisure centre which is attached to the hotel and is part of the package. We arrived a bit early so we had lunch at the Options Bistro. We both ordered panini sandwiches. When they arrived the were both over cooked and hard. One of the supervisors asked us how our meal was and when told about the over cooked condition was very apologetic and offered us replacements, we declined so she took the panini off our final bill. Looking round other food served looked nice. Think we were just unlucky. This small “mistake” didn't put us off, our stay was pleasant and the breakfast the next morning made up for the lunch. Buffet style breakfast with loads to eat and lots of variety. Again staff excellent. Would recommend this hotel anytime to anyone.
We stayed for one night recently as a family of three. We had a club room with a double bed (two singles together which was massive and very comfy!) and a separate single bed which was more than big enough for my twelve year old. The room itself was a very good size with plenty of space to move around. Even the bathroom was larger than standard hotel rooms. The whole place was spotlessly clean. The pool was great, a definite highlight of our stay. Again spotlessly clean and the staff at the spa/gym reception were so friendly and helpful. Breakfast was very good, lots of choice and the staff couldn't have done more. I've forgotten our lovely servers name but I did put it on the feedback form. The hotel is in an ideal location for exploring Edinburgh. We have never been to Edinburgh before but we parked the car and caught the bus into the city. It was so easy to get there and back and only cost around £4.20 for the three of us one way. Just make sure you have the correct change. We also found Portobello beach really easily. It was around a ten minute walk. Would be much better in the summer and lots of the quirky little shops were closed on a Sunday but definitely worth a stroll if you have a bit of time. The only negatives I can say are the smell of what I can only describe as old chip fat fills the corridors. We would have eaten in the bistro but the smell really put us off. The other thing was the group of idiots that rolled in to the room next door at around midnight and didn't shut up for the night. Obviously not the hotels fault that other people are so disrespectful. I would have mentioned it at check out but I wasn't asked how our stay was. Just a simple ‘are you checking out' and that was it. We will definitely be back in the future and we are looking forward to it! Thank you for a lovely stay :-)
We arrived Friday afternoon, we were given a warm welcome by the receptionist. Made use of the swimming facilities everyday. Had our evening meals in the Options bistro. Very good. The breakfast buffet has an excellent selection. All the staff friendly and helpful
It was a bit labyrinthine to get the room, but it's a matter of getting use to. We were unlucky as late at night the fire alarm sounded and we had to get out of the hotel using back doors, walked around the hotel and came in again using the front door. At least we could stay a bit longer next morning. Room was comfy and spacious. Oh very nice and big bed!!!
It was the worst experience ever. We arrived to the hotel at about 12 at night, tired after 6 hrs drive, and our room wasnt ready, during booking i did chose one double bed and one single, we got triple room where one single bed was a child bed. Manager was arguing with us that this is the standard single bed not child (even that was much smaler than the other 2 single beds) and that they didnt get information from booking.com about my preferences and that i will need to contact them!!!! Wtf..... then they said their all rooms are with single beds and they just join them when needed and in a few minutes they will do the same with our beds, in addition, after 30 minues of arguments they informed us that we can get double room at the additional charge.... so they do or dont have double beds in the hotel?!? They promised us room with double bed but from next day, but of course we never got it.... Unacceptable behaviour, so uncomfortable joned beds, you could feel the gap between them as they dont have extra top, and the toilet was dirty with full of dust. Never again!!!
Stayed overnight Sunday to Monday, good sized clean and tidy room with large size comfortable beds. Friendly attentive helpful staff made you feel welcome. Buffet breakfast with a good choice of cooked to order options was one of the best we have had for some time.
check in was delayed as room was not ready, when we finally got in the room discovered a double and a single bed, when 3 singles were booked.this was rectified upon my request.usual minimal milk sugar and coffee supplied but that's the same any where now.food was nice in the restaurant and the bistro, drinks very expensive and bar bill on the Sunday morning was in 3 figures!!!!
The staff was super helpful and very friendly, check in and out was smooth and easy. The bed was super comfy and the room amazing. Breakfast was warm, tasty and enough for everyone. Would definitely come back here next time!
Friendly staff, easy journey into Edinburgh good breakfast. Mixture of strange slightly naff decor mixed with some beautiful photos in the restaurant made for an interesting setting. Good value where it counts
I really enjoy my stay and the staff where really help full. I highly recommended the Cleaner that worked in the floor I stay. She really gone her way to help me. When I need a new kettle she left she job and went to bring me new one. That really make me Happy. And the staff that received me. I really appreciate everything I requested for in the room was all present and all the staff sigh a birthday card that's really beautiful. I will definitely be coming back in summer and I have been telling all my friends about the hotel ⭐️⭐️⭐️⭐️⭐️⭐️
Very good on arrival and check in. Booked restaurant and was very pleased with the food and service. Room good size with king size bed very comfortable. Stayed in a lot of hotels and others should stay here and take notes. Will use again on my return to Edinburgh.
A great weekend stay at this clean and tidy hotel. The staff are excellent compared to many others I've stayed in. Its in a great location for visiting Edinburgh, with a bus stop right outside. No struggling to take the car into town. Highly recommended.
Stayed for one night for the dinner bed and breakfast deal. Dinner was good although carry on to say I was on deal and having to go get letter etc gwizz. Bed was uncomfy woke up with sore back and kneck. Room was spotless though. Breakfast was nice reception had only booked one of us in but sorted quick.
Lovely location and helpful, friendly staff. Great 2 night stay in a family room. Was very spacious and clean. Also enjoyed use of facilities. Would recommend to anyone that doesn't mind being out if Edinburgh but with easy access to it.
I found the hospitality and food to be of a high standard - bed was very clean too and the staff where very helpfull. I used the bar too and again i had good value for monie and i all the bar staff where very helpfull and where well mannerd .
We had a lovely long weekend trip in Edinburgh. Lots to see and do like The Castle, The Museum, Greyfriars and the Zoo. The hotel was great for us, outside of the city but with excellent links for local transport into the city centre and other towns and villages. The staff were friendly and welcoming and the fitness centre was great to use! Thank you for a lovely stay!
It was a lovely hotel with good breakfast. Even though not in the city centre you can get 2 buses in front of the hotel to take you to the centre and back. I recommend this hotel for anyone whether single,family or couples.
Very clean, comfortable and modern hotel - it has been updated since our last stay some years ago. Good leisure facilities. Tasty breakfast - veggie sausages were provided on request. The hotel allows dogs and they provide dog treats and poo bags on arrival - however dogs are not allowed in the bar.
We stayed here after booking on booking.com. We travelled from Scarborough and were pleasantly surprised at how easy it was to get to from the city centre. Just a short train ride away and a short walk and we had arrived. The staff on our arrival were very helpful and our special that is goes to the receptionist with the short blond hair and glasses (I'm sorry I didn't get her name). She took the time to advise us on what buses to get as we went out to a local pub for a meal on our first night. Our room was spacious and clean. Yes we had a view of the back of the hotel but who goes on holiday to look out of windows? The only negative was our windows moved in the wind and the banged a little bit but this didn't warrant us deducting a mark as we are not petty. We are looking to visit again sometime soon so will definitely be restaying.
Our stay was excellent from start to finish. The chap who welcomed us was very pleasant, our room was clean and spacious, the pool again clean and modern. We had dinner in the bar area which was tasty, warm and prompt. Our waiter very attentive. For the money we paid it was excellent value.
Very nice and spacious rooms. Amenities provided was just enough.Easy to find and reasonably priced.The only thing that let us down was, shower.It was trickling and no water pressure at all.With some better shower, this would be a perfect stay on your holiday to Edinburgh.Not far off from the city and there is a huge shopping area close by, with cinemas and food places.
I arrived home last week from a 14 night stay at this hotel & I thought I'd give a long winded review on it for those looking to book up. 14 days in one hotel is a long time in regards to what you can see and experience from staff/facilities and the overall experience. My stay was flawless & as I read the negative reviews I felt it was important to ensure others that some of the negative reviews are ridiculous. For instance - upon arrival I was shown to one of the club rooms Which is beautiful and spacious. Huge bed, lovely ensuite with a bath. Adequate space for hanging clothes and drawers for extra space. A nice little seating area for 2, flat screen tv & a PlayStation 2 which came in handy for playing dvds throughout my stay! Alot of people have mentioned how good a fridge would be - well 5 minutes after I entered my room I requested a mini fridge from the reception & it arrived 5 minutes later at no extra charge! Housekeeping were pleasant, on the days when I hung my "Do not disturb" sign on the door I would always return to a full bag of fresh towels, toilet roll and tea bags and coffee! As for the area - I was born in Edinburgh so I know it well. The bus link to the town centre is amazing and convenient. The 10-15 minute walk to the portobello waterfront is worth it & if you want something away from the hectic city centre then this hotel is perfect! The staff were all pleasant and nothing was too much hassle. Throughout my stay my partner and I ordered room service 4 times and ate in the Bistro also. Not one complaint can be made. Everything was lovely and I'm a fussy eater. My partner would highly recommend the steak! My main reason for booking this hotel was to use the leisure facilities and Wow! I was not disappointed. The gym is great but I fell in love with the heated pool and underfloor heating in changing rooms, spa bath, steam room & sauna! I often went there twice a day! Perfect for relaxing or exercising. Once again the staff were lovely & could not have been friendlier! Pros - friendly atmosphere & great leisure facilities Cons - that 14 nights was not long enough! I miss the Jacuzzi ha! Advice - you are paying for an experience and although you have given the money to the hotel it is YOUR responsibility to ensure you are getting all you can out of it. My advice would be "shy bairns get nowt" which is scottish for "if you don't ask you don't get". The staff are extremely friendly and accommodating. You can't expect the staff to solve a problem that they don't know about until after you leave. After 14 nights I have not one little gripe or complaint and I'm very specific about things - I know this isn't everyone's experiences but considering I spent 2 weeks there and couldn't find something to complain about id say that speaks volumes for the hotel and it's staff. So thank you kings manor for a wonderful stay!
The rooms, while narrow, had areas off the the side for couches with lamps for reading and a table to eat at. The beds were very comfortable with warm blankets and a plethora of pillows. The staff at the front desk were more than helpful and very kind. The taxi ride from the hotel to Edinburgh was less than £20 and the hotel was more than willing to call the taxi for us.
Stayed 2 nights bnb. Check in early was arranged as requested. Staff friendly and efficient. Room was small but clean and had facilities needed. Lovely bathroom with large walk in shower. Large wardrobe space. Small tv on wall with remote that only worked now and again. Hospitality tray well stocked. Hand wash and shower gel on walls in bathroom good quality. Leisure facilities great. Lovely big pool, Jacuzzi, steam room and sauna. Breakfast buffet with a huge selection. Good quality produce. Only 5 mins walk to train station and 10 mins on train to city centre. Less than 10 mins walk to Portobello beach promenade. Large carpark at front of hotel . Great stay and will stay again.
Stayed here with my husband for 2 nights in January - we stay in Edinburgh often and this was close enough to visit the city but also offered something different. We got the bus to the city centre and the train back later that evening - bus stop right outside the hotel and the train station about 8 min walk away - hassle free and very handy! Location was great, we walked to Portobello beach for a lovely stroll and lunch in the cafe and then drove further afield to visit some coastal towns and castles. The hotel room was very clean and spacious. The leisure facilities were great, we used the pool and jacuzzi. We did not eat in the hotel so can't comment on food. There was ample parking and we found a space with no issues. I would highly recommend this hotel and would definitely stay here again for its close proximity to Edinburgh city centre and ease of travel to and from the city.
Friendly Staff on the Reception. Large and Comfortable room. We booked a double room and we get link beds made as a double bed. It was Okay because whey has a thick mattress protector on it. Coffee and tea available in the room, Also table with two chairs in the room. We get Quiet room on the first floor. Good Location, Close to the City Center if you are driving and very close to the beach area. Other facilities as fitness, swimming pool and sauna available. We didn't use them as we didn't have time. Breakfast, Dinner and Bar Area also available for the guests. Free Parking. There was a bit of unpleasant smell in the corridor when we arrived, but the room was perfectly fine. Also, the dog was barking for some time on the second day of our stay, but after speaking with the receptionist everything was fine. Parking space is a bit small for the hotel, but there is a public road with parking spaces available on the front of the hotel. Definitely will stay again there on our next trip to Edinburgh.
Second visit and just as good as the first visit, food really good, good portion size, very reasonable prices and great value for money, staff attentive and cheerful. Nice clean restaurant and tasteful decor.
We are just home from an overnight stay. On arrival there was ample parking and staff very friendly. Our room was simply amazing although we had no real view but that didn't bother us. We were in one of the club rooms. We went for a swim and the pool area again is excellent and staff all very friendly and helpful. We only used the pool but there is steam room, jacuzzi etc also a small pool for children. We ate in the Bistro at night and everything was tasty and again staff all friendly. We all had a good sleep and beds were real comfy. Breakfast was a buffet and again excellent and staff brilliant. We met with family and the staff were all interacting with the 2 year old. Overall we all had a superb night and will be returning again soon.
We spent two nights in the hotel, the first night we enjoyed the company of the bar staff and had a great night. Breakfast in the morning was buffet style and was fabulous plenty to eat and drink great start to the day. We went to Musselburgh for the day returning in the evening for a meal and a few drinks all excellent. Up in the morning for a great breakfast and then on our way. We would recommend this hotel to our friends.
Stayed with a group of friends with families, lovely staff throughout, naturally friendly without being over the top. Lovely leisure facilities. Dined in both Bistro & Restaurant with full group and they catered for everyone. Bus stop at the door for a trip into Edinburgh or a lovely walk on the beach just short walk away. Will be back!
We have just returned from our annual short break at kings manor,and I have nothing but high praise for all the staff who without exception are the friendliest and hard working staff they go the extra mile for all guests,we have taken our grandchildren and dog with us for a few years and will continue to do this,the rooms and facilities are top class we enjoy the leisure facilities,and the food is lovely and good value,Thank you Kings Manor
We booked this hotel mainly on reviews and price. The good points are the staff are really lovely and friendly you can ask them anything. The pool and spa is also a nice addition to bring our 9 year old for a swim. Beds are really comfy and massive and nice biscuits tea and coffee in room everyday. Also bus stops right at the door and every 10 mins. Now a few things we didn't expect was we came off the bus and wanted to have a drink at 6pm in the bar however kids are not allowed in at anytime its over 18s only! We were told we can go in the bistro but there is no atmosphere in there and everyone is eating. There is a tiny area by reception but again you are just sat in a walk way. We go to a lot of hotels and have never not been allowed in the bar with our child before 10pm. Even in Ireland and Northern Ireland where the laws are much stricter they are allowed in. That's why we come to a hotel to relax with a drink while our son has orange juice some crisps and reads his book. This ruined it for us as we had to just go upto our room and sit. We found a nice place down in Portobello called the Espy and they were more than happy to let us in so we went there in the evening. Lastly the breakfast. There is lots to choose from like cereal yogurt toast small pastrys which were nice but the hot food was terrible. Sausages were a pale colour and tasted boiled. The eggs were freezing both fried and scrambled. In fact everything that was meant to be hot was not and we were there at 8.30am each morning so not even at the end. So would I return afraid not and that's a shame.
a very nice hotel , nice rooms clean and presentable , gym is useful and the pool is a bonus . staff helpful. Breakfast a very nice and a good start to the day. I did not eat in , but all the evening meals looked good.
We are just back from a 3 day trip to Edinburgh with our two children who are 13 and 9. We left Dublin at 2am and arrived at our hotel just before 10am. The reception staff warmly welcomed us and we were delighted to find our family room was ready! This was a great start as we had anticipated a wait due to our early arrival. The room itself was perfect, even down to small touches that are beneficial with kids like blackout blinds and an illuminated wall clock as well as a PlayStation if required. Beds were comfy and room well laid out. Staff who looked after our room were brilliant down to popping our son's teddy in his bed and replenishing our Scottish shortbread daily! Shower was lovely, our only (very minor) concern was that the bathroom floor was difficult to keep from getting wet when shower was used. Throughout our stay every staff member we met from breakfast staff to cleaning staff were warm, efficient and friendly. Leisure complex is perfect for families with Jacuzzi, swimming lanes as well as children's pool. You can buy bus tickets at reception for the bus stop outside the hotel and the bus service is super efficient and good value for money. Food in the hotel is good, breakfast was tasty with many options and the addition of coffee, fruit and muffins at reception is great particularly if you want to get up early for some peaceful reading while the kids sleep! Bistro is for families while bar is adults only with a door from one to the other. We had a brilliant time and would definitely recommend staying here!!! Thank you!
We visited again in December 2018, after our wonderful stay in July 2018. Our dog was made such a fuss of, she loved the attention. Staff were friendly and helpful. After an 8 hour drive to reach the Hotel, we decided to opt for room service (wasn't really in the mood to be sociable) we ordered fish and chips and Mac n cheese. Only for the receptionist to call back to ask if it would be ok for chef to rustle up an alternative cheesy pasta dish, as they had run out of macaroni. - wow! It was delicious, and a very generous portion. Very comfy, spacious bed, amazing deep, long bath that filled very quickly. Breakfast was delicious and plentiful. We had the full Scottish Breakfast. Very tasty. Will certainly be recommending this hotel to all our friends visiting Edinburgh. Exceptional Hotel.
We checked in late and the staff were really helpful in getting us through to the restaurant for some food. We got off to a good start with good food at really reasonable prices. Chilli Nachos starter is highly recommended. Room was comfortable. I found it a little strange that I had blocked a family room and all it had was two single beds!! Breakfast was really excellent, plenty choice, fresh and hot. Without exception the staff are friendly and helpful. Would definitely return.
Room was spacious, clean with spacious clean bathroom and comfortable beds. The staff were helpful and pleasant. Poor/no wifi connection was the only problem. Would definitely go back when I visit Edinburgh next.
Had their turkey and trimmings lunch and it was excellent Served hot on a warmed plate with Turkey well cooked stuffing sprouts roast potatoes carrots and chippollato sausages All tasty and most enjoyable Also tried their Christmas style muffin with a choice of cream or ice cream I opted for the former . Staff too excellent and friendly and not too formal or over friendly either a happy medium And price too reasonable under £15 for two courses Other person had battered fish and chips and the fish was huge so much so she could not finish it
Lovely reception,friendly faces and full of information. Most comfortable beds made an enjoyable stay with warm,clean rooms.Only had breakfasts and sandwiches at the event we were attending so can't really comment too much on the food side only to say it was adequate for the occasion.
Have just come back from another enjoyable stay at the king manor hotel . Room was clean bed very comfortable. The staff where very helpful and friendly. Had meal in both restaurant and bestro they where both very good. Bus stop outside hotel very useful. Really enjoyed our stay
Considering the accommodation situation in Edinburgh this is an ok hotel. Edinburgh hotels tend to be very expensive especially in the city centre. This hotel is in the outskirts but it is easely accessible by car and getting out of the town is fast if you are in a hurry. It is just bealable, nothing too bad about it. It is suitable for the cases when you just need to sleep somewhere not smelly or dirty, somewhere possible. I am sorry to say this as the staff are nice and po,ite but the rooms would do with a renovation and updating The parking is a bit of an issue too. There is a free parking in front of the hotel but not big enough to hold all guests cars. So once you find space hold on to it.
Went for a coffee after visiting the leisure centre. Polite gentleman asked me to take a seat and brought my coffee which was very nice. Went to pay. No cash so was using card. Small notice on taped onto cash register stating no card payments under £5. Nothing for it but to buy food I didn't want to take home. I feel the notice about this policy should either by more prominently displayed before the point of payment and/or explained to customers. I did point out that the notice should be more prominently displayed to the supervisor.
We spent 3 nights at The Kings Manor Hotel in December 2018. Very large comfortable room with good ensuite. Food in bistro was good, staff friendly and helpful. Bus right outside hotel every 10 mins goes into city centre and runs until after 11pm.
We stayed here for 5 nights in November. We couldn't have asked for more. Our flight was delayed on the way so we arrived at 11pm. This was no problem to the helpful obliging staff who provided amazing room service. The room was a good size, spotlessly clean, and the bed very comfortable. The stand out feature of this hotel is the fantastic level of service provided by the staff, even helping us source an alternative taxi to the airport at 5am when the taxi I had booked failed to turn up. The hotel provided a real home from home with easy bus or train links to the city centre, making our stay in Edinburgh one of the most enjoyable we have ever experienced.
Excellent hotel in prime location for easy access to central Edinburgh by taxi or regular bus service. Helpful and friendly staff. Clean and well presented facilities. Recommended for business or leisure.
We have stayed here on several occasions and will return. Excellent bus links to city centre, very helpful staff and comfortable accommodation. Informal dining in bar to be recommended. All round winner!
About 5 miles from the city centre on a main bus route, which takes 15/20 mins. Really helpful staff help you ensure you have the correct money for the bus ad you can't get change...bizarre! Easy check in, took our bags to the room, as we headed to the city, they were in our room when we returned. Great value. Used the pool, sauna etc which was good, small, but not too crowded. Rooms are a bit dated...tiny TV's but not an issue. Very warm & clean. Showers are electric so not that powerful. Didn't eat in the hotel but has a bar next door which seemed busy. Would stay at again, great value budget hotel close to the city. Ample free parking.
Went here with friends for dinner the decor is fine the wine is fine but the food is not frozen chips frozen scampi poor looking salad on side very bland chicken pasta This is my 2nd visit here and it will be my last . Food price for 4 £45.00 drinks £85 @nearly £120 very disappointing .
Very friendly staff. Comfortable warm room. Everything I needed for a relaxing stay. Excellent for travelling into the centre of Edinburgh with a bus stop just outside. Unfortunately didn't have time to try the spa facilities. Food was very good and served in pleasant surroundings. I definitely plan to stay here again.
Really nice, clean hotel, huge room, lovely staff and easy access to Edinburgh city by bus or train. An excellent swimming pool and within walking distance of Portobello beach. What more could anyone want!
When I was a student at the Nautical College we were the first residents in the new accommodation block on Milton Road and the Kings Manor became our regular. We recently had a 40 year reunion and so I booked the Kings Manor. It has changed a lot over the years and all to the better. It is much extended and has a large leisure centre. I like Best Western Hotels because they are all independently owned and managed so each is unique yet all share things in common so you know the standard you can expect. My room was generously proportioned and overlooked the garden. It was quiet and comfortable. The breakfast was a buffet that was well stocked. Overall, I'd rate the hotel highly. The only negative was that we were asked to vacate the bar when it closed. There was a wedding on in the hotel so the only area to continue our chat was at reception. Wedding guests kept nipping out to smoke making this a cold area and in the end we all headed off to bed. Surely as guests we could have remained in the bar even if it was closed. I'm sure I'll use the Kings manor again and hopefully long before the next 40 years pass by!
Brilliant weekend, the hotel staff were the best ever, they could not do enough for us organising a private room for us on the first night, food was extremely tasty, and breakfast was unlimited. There was 19 of us and we would all recommend this hotel.
We spent 3 night at Kings Manor Hotel. Staff excellent. Room immaculate. Food very good. Leisure faculty excellent. The location of the Kings Manor, its high standard, facilities and staff make it our favourite hotel for a special treat.
The room was nice and spacious. As we were in a family room with three beds. Breakfast was lovely, the Swedish message was fantastic that we had. And the swimming pool was nice and clean and loved the steam room also. Plus all the staffs were very helpful and friendly.
We had a very comfortable room near reception on the ground floor.. The staff were very friendly and helpful. Just the breakfast knocks this below 5 stars - there were items you could order fresh but the precooked food was either tepid or, in the case of the bacon, impossible to get a knife through. I know this is a big and busy hotel but I like my food cooked fresh. After one breakfast we went elsewhere for the remaining 2 mornings.even the croissants weren't nice. Good location for buses into town although roadworks meant longer journeys, sometimes 40 minutes.
Stayed here for one night ahead of my father's funeral the next day. Happy to say that the level of service received from all members of staff was outstanding. Nothing seemed to be any trouble to any of them. The receptionist even got us a jug of fresh milk instead of using the UHT cartons supplied. The barman was happy to provide a glass of ice for my hubby to have with his nightcap in the room. The room itself (room 256) was very spacious and spotlessly clean. The bed was very comfortable and it was huge as it was a superking size. All the windows opened allowing us to cool the room down as it was quite warm. The shower was excellent and very powerful. We ate breakfast and it was plentiful with something for everyone. The staff were exceptionally helpful and cheery. You could tell they had been trained well and appeared to enjoy their jobs. We didn't eat in the hotel restaurant, but the funeral tea was held there and again, we couldn't fault the staff. I would definitely recommend staying in this hotel and will do so any time I am in Edinburgh. It is conveniently close to town with a bus stop right outside the door. Plenty of parking available onsite too.
Arriving on a motorcycle is not guaranteed to achieve the warmest of welcomes but this hotel could not have been more accommodating. The check in was really fast and efficient but the best part was to come. The menu offers a signature chickpea curry and whether you're a vegetarian or not you should really check this out, it's amazingly good.
We have a lovely time during our visit to Edimburgh this October.We booked a room that was very clean and tidy and almost brand new.Huge breakfast every morning with typical haggies and british stuff as well.We have a swimming pool to chill and relax with the scottish weather.Near city centre and near the beach of Portobello.Nice place to stay
Booked as a family of 5. (2 adults with 3 children, 13, 11 and 5). Accommodated in 2 rooms - adjoining. Made booking through booking.com. On arrival greeted by welcoming, friendly staff. Rooms fresh and clean. Simple decoration but tasteful. Ideally located for bus service into Edinburgh. We dined in the hotel's bistro for an evening meal which was great. If you not a big eater have a children's meal too. The lasagne I had was lovely. Children really enjoyed their meals too. Again staff exceptional. Overall I would gladly stay here again.
Visited the hotel last weekend for a few nights. Lovely staff , excellent superior room, and a lovely pool. Tasty breakfast and dog Spacious car park and transport links in to Edinburgh are good with helpful staff on hand should you require travel advice. Close to Portobello with several excellent coffee shops on hand after a brisk walk along the seafront.
Stayed here for two nights, check in was very good, staff were pleasant and helpful as were all the staff we encountered, lift to 3rd floor in desperate need of some tlc, room was not great, dark due to small window in the corner, uncared for, peeling magnolia paint, the bed sagged in the middle, bathroom might as well have had bare plasterboard as if was not sealed correctly, shower had no pressure, very small wardrobe and some shelving, not worth the £200 we paid, I am disappointed that Best Western have this on their books as it's not their usual standard, other than that as mentioned all staff were great and very helpful, I know I should have complained on site but the hotel was booked solid for a wedding taking place and another wedding parties arrival.
Recently stayed here after about a year or so since my last visit. I was given one of the recently modernised rooms, and this was to an incredible standard of both style and comfort. Reception staff very welcoming and incredibly helpful. Breakfast as good as ever. Do not overlook this, one of the best value for money hotels in the Edinburgh.
Spent two nights here as a family of 3, our room was big and clean, all the staff from reception to the Bistro to the breakfast staff were very helpful and polite. Great breakfast too. We had dinner in the Bistro and this was also very nice. Good value for money and would recommend
You can tell a great deal about a hotel by the check-in experience: this was really first class. We had a great room and the staff went out of their way to be friendly and helpful. We did not use the leisure facilities but did have breakfast which was served in a pleasant room. Not the greatest breakfast, but ok. I will stay there again.
I Would recommend this hotel to anyone who just wants that quiet get away relaxing weekend! Fab swimming pool / jacuzzi / health suite. Great bar / food & breakfast choice. Function rooms available. I didn't use the gym but looks great. Car park has lots of spaces. Rooms are very clean & tidy.
41 years after starting college just along the road, finally stayed at what was then our nearest watering hole. It was a reunion weekend and the owner (same family since 1976) kindly honoured my drinks voucher from 1979, not just for me but for all of those attendung the reunion and staying in "The Manor". Room was comfortable and clean, buffet breakfast very good. All the staff were friendly and helpful. Wifi was very good.
I took a budget room as I'm a cheapskate, and although it was one of the smallest hotel rooms I've ever stayed in, it had everything you'd expect. Staff were very nice and helpful with information. There is a bus stop right outside the hotel and buses go direct to the city centre in about 30 minutes, running until just before midnight. Bag storage available.
Great location, easy to find. Quick and easy check in. Room was on 2nd floor and was very spacious and clean. Only drawback was the wifi signal, i needed to work but could not connect adequately. The lovely lady in reception let me use one of her conference rooms which was very much appreciated.TV remote was not working in the room but was too busy to watch tv. Room had a bath which is always a bonus. My room at rear which was very quiet. Dinner in the bar was tasty and not over priced. Great place for a stop over. Did not have breakfast as left early but was offered a coffee to take with me, great touch and again much appreciated.
The rooms here are all different and mine was in the older section. I had a small single room facing the street so it was noisy. My heater didn't work the first night and someone did fix the problem the next day. I didn't have a good place for my luggage but there appeared to a spot on the window seat. This would have been fine but if you pulled the drapes, you couldn't get to your suitcase. The breakfast buffet was very good and the staff nice.
Perfect location, the train station is only a five minute walk. The trains are every half hour and take 7 mins to get the waverley station.The hotel is fully equipped. Lovely spa and pool area which you can use. The rooms are spacious and beds very comfy. We had a long journey to get there the staff were very helpful and check in was very quick. We needed a supermaket and they directed us to the nearby shopping centre which has everything you might need if essentials were forgotten. It also has various restaurant and a cinema and bowling complex. Hotel overall was very clean, good faculties and helpful staff and a prefect base to explore. All the elements for the city life but more peaceful, if the hustle and bustle gets a little much.
we were 2 friends, booked this hotel before we came to the city. little did we know that this hotel is outside the city, around Portobello beach. and whoa!! this turned out to be our best stay in UK. very neat and clean hotel, large rooms, nice breakfast and stunning view. You also have a bus stop right in front, so you can easily and safely commute to city center. all n all, we enjoyed our stay.
We stayed here in August 2018. The Tattoo and fringe festival were going on in the city center. This hotel was just outside of the city center so we had a much quieter time. Hotel staff is great and very friendly. Resturant and bar were great.
Pleaseing staff all very helpfull Clean and plesant room just a little too warm even with the window open Very good breakfast buffet with plenty to choose from the scrambeled eggs and haggis where great
What a lovely clean hotel. When we arrived Harvey our dog received a welcome back! A lovely touch, we were put into a large room which had been newly refurbished. We felt comfortable leaving Harvey in the room so we could eat a lovely dinner in there restaurant, we had steak and couldn't falt it. All in all we will definitely be back.
We stayed here for one night on a trip to Edinburgh. We had a room for three which was huge but also comfortable with large beds and nice bathroom.....pretty much all what you should expect including on site parking. The staff were friendly and helpful. We used the pool which was nice bonus. The rooms don't have air conditioning and the windows, although large were difficult to open and shut. I don't think air con is something needed in Scotland but when we were their the weather was fabulous and the room as a consequence very hot. Tiger is a restaurant on site which we dint use but is useful to know about.
From the pictures provided, this looked like a nice spa hotel; however, upon arrival, it appeared dated and a bit rundown. Staff are very friendly and accommodating, but the lobby, restaurant and out room all feel dated and dirty. The carpet is a large contributor to this feel. The room had belongings left from prior occupants and soap scum/buildup on the bath/shower walls. The drinking glasses in the room appeared to be unwashed and stained and the soap dispensers had not been wiped/ cleaned. The bed itself was comfortable, as were the pillows, but the comforter used was a bit too small for the bed. Breakfast buffet was ok, but the bistro restaurant was slow on food preparation, which was less than average on flavor. I chose this over other hotels because it was supposed to be a spa hotel, which I associate with clean and a bit superior, we are sorely disappointed.
We stayed as a family on a stop over to Edinburgh airport and couldn't fault it. Lovely location, enormous rooms and even a bath! That is so rare in hotels these days but I took full advantage of a soak after traveling for a day. Beds were super comfy and I slept really well. Plenty of choice for breakfast, even to suit the pickiest of kids (mine!) Would definitely stay again.
The King's Manor is traditional yet up to date hotel. Our room at the hotel was modern, clean and comfortable. The bar area is spacious, food well presented. There is also a restaurant and a range of options available at breakfast. The staff were warm, friendly and helpful in each area. We were lucky to be there during the lovely warm and sunny spell so thoroughly enjoyed the ten minute pleasant walk to Portobello beach and promenade. There is a residents car park and bus and train services close by mean you can be in Edinburgh in no time at all. Great location and very pleasant.
Very clean and everything you expect, staff were lovely when we checked in and very helpful but on the morning didn't seemed bothered and never acknowledged you at all, which I found a little odd. Food was good in the restaurant and you could also eat in the bar. All in all a good stay
Hotel staff are pleasant and helpful. Restricted access for kids to leisure facilities, our daughter is 13. She was very disappointed and we were there to celebrate her birthday. We were attending the diving for 2018. These are not published prior to check-in. Was in room 410, internet was very poor. Room far too hot and stuffy even with window open. Would not recommend
We were welcomed by a smilie and chatty member of staff who checked us into our room earlier than expected and showed us to the pool with an enthusiastic energy, the room was clean and neat with a great shower and everything else we needed. The bar staff were also friendly and chatty we will be back.
This place is first class with the friendly staff and lovely atmosphere. The bedroom was clean and a good size. We will definitely be back soon ??. Breakfast was super and the lady serving is an absolute joy. Thanks again for a lovely stay.
Small single room, comfortable/adequate/clean/ pleasant, helpful staff/ good breakfast. reasonable cost. Lots of free parking/Regular bus service(44) to City Centre, £1.70 each way/exact change needed. Parking in Edinburgh centre is difficult and expensive. Great Leisure Centre included in price was well-equipped gym and large, warm pool.; open to 10.00pm, last entry 9.00pm. Even lent me a £1.00 for my locker! For those historians amongst you it is very close to Prestonpans, site of Jacobite victory in the '45 Rebellion. The bus also drops you off very close to New register House; Scotland's People Centre. Will use it again
We wanted to stay near Portobello and this hotel was the closest that accepted dogs. Overall we liked the hotel, staff friendly and the food good. The room was perfectly adequate, clean and a good size. We didn't expect a great hotel but the BW scored above other hotels we had stayed in on our trip round the UK that cost 3 times the price so can't be bad.
Firstly, it is much further away from anything than they claim. They had the cheek to charge me again even though I had already paid - and extra £350! Then they also charged me for breakfast for which I had already paid. Swimming pool only opens at 9 am, no kids after 7pm, great in school holidays. Grumpy staff, 2 broken windows in the room. Awful place, avoid avoid avoid. The staff were rude and claimed I had not paid. Thankfully booking . com sorted it 2 days later, the second payment and breakfast payment was returned to me.
Lovely clean room with free use of the Spa pool. The receptionist referring to me as a foreigner more than once when talking about foreign motorcycle theft in the region could not have made me feel more unwelcome if she'd tried, this happened whilst offering me use of a lock for my motorcycle. It's no wonder people get mixed messages about Scotland.
Stayed here for 3 nights in July to celebrate a friends birthday. Have to say struggled to review this hotel because it really is a mix of good and just pretty poor. Good - location with great transport links to the city Good - plenty of free parking Good - breakfast (but the plates are way too small so not so good maybe?) Good - bathrooms and public toilets all clean and fairly new ( but 1970s sapele faced doors abound the hotel giving it a dated look in some areas so not so good maybe?) Good - our room was fine (but it faced the power units on the roof which hummed all night do no view and disturbed sleep so not so good maybe??) Good - bars and restaurant ambience (but locals prop up the bar at the weekend fraternising with bar staff which makes it feel like their local pub rather than your hotel bar...so not so good maybe??) Good/poor - some of the food in the Bistro. We tried six different meals and all were a mix of good (the salmon, battered fish and the seafood platter) and bad (lasagne/pizza/chips (frozen) and the brisket) Poor - staff in the Bistro. Why on earth would you leave three finished plates on the table when you bring the main? The waitress asked us to “just move them across so she could slide the mains on”??? Good - excellent WiFi but then again.. Poor - no safe in room Poor - no air conditioning in room So a bit marmite I'm afraid. Would we return? Yes we probably would stay again but next time steer clear of the Bistro and demand a better room.
Not being a big Best Western fan, I was not looking forward to my stay but from check in to check out I was impressed by the level of service at this particular hotel. Friendly staff, clean and spacious rooms, good bar and bistro plus a restaurant. There are also leisure faciities available that I did not check out. The bed in my room was huge and I was expecting a small coachload to share with me! The bar was pleasanr and carried a good range of beers, wines and spirits t reasonable prices. The bar menus looked OK also. I ate in the bistro which had a reasonable menu and the food quite tasty without much pretence - good proper food for a change! Service was warm and quick without being too much "in your face" A good night's sleep on the huge bed (no coachload, only me!). Breakfast was served in the main restaurant, again with friendly staff and tasty food. Overall, quite impressed and would recommend this hotel to anyone visiting Edinburgh and who wants to stay at a very reasonably priced hotel outside of the city centre.
We stayed here during the Open golf. The hotel is not in the centre but for those looking for a cheaper alternative this one is perfect. There are buses and also a train that comes right to the hotel. Well connected to centre. The rooms are decent and the toilets comfortable. We were 3 adults sharing a room and they gave us 3 beds as we requested. The breakfast is basic.
The reception staff were extremely helpful when we booked in, helping with numerous items of luggage. The room was very accommodating, spacious and well equipped with every amenity. The hotel has two restaurants. We fed in the Zest Bar which provides a less formal setting. Again the service was excellent.
Staying in Edinburgh, we popped in to the Bistro for dinner. Both had pizza which was good, and service was excellent. Only loses points for the Belgian Waffle we had afterwards, which was drier than the Sahara desert - the ice cream was nice, though.
I stade with my two adult sons for a weekend two weeks ago. The hotel, rooms and staff were excellent. Breakfast excellent ?? Travel to Waverley nine minutes ??will go again soon ?? Swimming pool ??????? so clean and quiet. Parking for car free and can forget it for weekend as train quick and cheap.
My work takes me all over the world staying in hotels six months of the year. I simply work on if it has good WiFi, a pool and a gym it is not a bad hotel. However I thought every hotel room should have a fridge and bottles of drinking water neither of which this place has. Everything else is pretty good.
Stayed for 5 nights, booked at short notice as I had to attend a funeral. After flying in from Australia I was very tired and in need of a good sleep. I found the bed super comfy and slept like a log. The room was very spacious and spotlessly clean. Tea and coffee supplies were ample and replenished daily, the bathroom was clean with a shower over the bath and plenty of fluffy towels. I paid 11 pounds each day for the full cooked breakfast and it was delicious. The staff couldn't have been nicer and I thoroughly enjoyed my stay. I'd definitely stay there again and would recommend this hotel to anyone who wants good old fashioned service, comfort and cleanliness.
Very nice hotel with very nice staff,be careful when booking you can end up with 3 different prices, but that's nothing to do with the hotel,the hotel and staff are very nice,and the buffet breakfast sets you up for the day. As i said just watch out when booking.
We stayed here for 2 nights as part of a large family gathering where many relatives had booked rooms. There were a couple of issues with getting rooms on time by 3pm (or at all) as the hotel seemed particularly busy the day we checked in. The rooms themselves varied in size although the price was the same; the 3 rooms we booked varied from a small double to a spacious triple but they each cost the same, with no discount for the single person in the small double room, even though breakfast was included ( so we had hoped for a small discount). However the cleanliness was great, service otherwise was very good and location was great for using local amenities. Several of us used the pool, which was a good size and not busy when we were there.The hotel allowed us use of the function room on both evenings, with a lovely meal served very efficiently on the second evening, our main event, so we definitely hope to return for a future gathering here.
Stayed here one night on business. The staff were so helpful. Ellie on reception was so bubbly and helpful(even in the morning!!! ??). Must mention young man at breakfast who helped the young blind ladies, fantastic customer service!!! Great night's sleep, clean rooms, plentiful and tasty breakfast. Bistro was nice and reasonably priced. Would highly recommend!
We had a group of 20 people stayed in the hotel on May15 and 16. Those rooms were nice and clean. Hotel staff were very helpful. Facility there are good with gym, swimming pool & spa. Breakfast was tasty and fresh. Our group enjoyed the stay very much.
Attended here with my sister and friend as a 40th birthday treat from them. It was booked last min I believe as they'd previously booked Dundee but cancelled, well I'm glad they did as had amazing time. Had a full body massage which was amazing! We had time before we had to check in so we opted for drinks and a light lunch, it was nice and tasty! Once we checked in we headed to the spa, it was lovely and relaxing. We got a taxi into portobello which was £6. The room we had was massive, bed was really comfortable and had great nights sleep. Lovely wee tunnocks tea cakes lovely presented. Didn't book for breakfast but ate there for £11, no complaints either. I found the staff very helpful and friendly. The hotel is a 5 min walk from Brunstane train station which is 7 min ride to and from Edinburgh. I'd definitely go back. No complaints at all. Thank you!
We had to cancel a visit to Edinburgh at the last minute in February for family reasons. We were determined to come this half term and especially to the Kings Manor Hotel who at the time were so kind and understanding in handling our cancelled booking. The compassion they showed in February demonstrates that if you look after your guests they will return time and time again. The hotel is in the perfect location to explore Edinburgh and its surrounding areas. Every member of staff we met were very friendly. Leisure facilities are excellent. The rooms we had were spacious, modern and clean. Thank you to everyone at The Kings Manor Hotel for making our stay in Edinburgh memorable. You are a great ambassador for your city.
I called this hotel to make a booking in one of their two restaurants today at 5.30pm. The automated service did not ask me if I wanted a restaurant reservation, I thought I would then go through to reception, after the phone rang out, I was redirected back to the automated service where I thought I would try again, to no avail, I then directed my call to group booking or duty managers office. The phone was answered by a chap stating this was the manger office, I explained what had happened, his reply, "That is because there is no one there to take your call" ok, can you help me please? The reply "what is it you are after, as I am in the middle of something at the moment" ! No thank you was my reply... No further comment required...
My husband was running in 2018 Edinburgh Marathon and we struggled to get a hotel for the weekend at a price that was not completely over the top. I found this hotel on Hotels.com and it brought back memories as we had held our wedding reception there nearly 37 years ago so as the price was reasonable for this weekend we booked. So glad we did as we we were treated very well. Lovely big room, very clean and comfortable with the added benefit of a leisure club attached. Ate in the Bistro on the Friday night and food was very nice at a reasonable price. Breakfast was lovely too. They had arranged taxis to take people to the Marathon start line on the Sunday morning which was great and even gave us a complimentary pass to the leisure centre even though we had checked out so my husband could have a shower after the race when we came back to pick up our car. Well done of great customer service.
Only stayed one night .but lovely hotel and staff. Very clean and great breakfast. Would recommend to anyone We had a bedroom for Three adults and it was smashing thankyou very much. We would definatley stay again.
3* hotel made 5* by the staff - from the housekeepers, bar staff & reception - fantastic service & so friendly - thank you to all (especially Karen) . . will definately stay here again if i visit Edinurgh
First impressions were very good! Greeted very politely by a young lady on reception. This helpful and polite manner continued throughout the stay from all of the reception staff. The room was a good size with a huge and very comfy bed! All very clean. The shower was low pressure but not a problem. Unfortunately there was a brown mark on the towel (luckily we brought a spare). Found it fantastic that we'd put a ‘do not disturb' sign on the door and the cleaners left fresh towels, tea, coffee etc and toilet rolls in a bag outside the door. We booked ‘room only' but decided to have breakfast on the Saturday morning. The lady who met us came across as very rude. She informed us that breakfast would be £11 which we agreed was fine. The lady continued with her ‘not bothered' attitude throughout breakfast. We went up and helped ourselves to the buffet style breakfast, all of which hadn't been refreshed in a while and therefore reflected on the way it tasted. We don't feel this was worth the £22 we paid. The room we stayed in was also directly above another room that appeared to play ‘nightclub' music (very loudly) from half 8 in the morning so we didn't quite get the lie in we'd hoped for. Such a shame because our first impressions were so fantastic
A good value stay on the outskirts of Edinburgh. The room was very good with a monstrous bed and a great seating area off the bedroom. The reception staff was great and although alone on duty and busy made time to deal with queries. The restaurant choices were not for me and a matter of a few minutes away there are loads of other options to suit all budgets. The leisure facilities were very good although quite busy. I wish I had more time to enjoy. A good hotel that I would recommend for a trip to Edinburgh either for shopping, sightseeing or business.
Lovely welcoming staff. Large clean bedroom. Bathroom cistern not easy to use but ok. good location for visiting RY Britannia, Kelpies and Falkirk wheel as well as coastal route which was scenic. Wifi worked efficiently. Swimming pool was a bonus. We had a ground floor room by choice but there were lifts available to higher floors.
I was there for one night only, the decor may be dated, but best western offer great service and value for money. Tried out the restaurant, the food and service was nice, also has a nice bar attached to the hotel too.
Hotel was nice and clean staff very friendly and helpful. Meals in the bar was very nice. Breakfast was ok but I wouldn't pay £11 for it ours was in with the room price. Would definitely recommend this hotel.
Really enjoyed our stay at this hotel loved our room 352, very comfortable bed lots of space and a updated bathroom so we were happy to spend 5 days here. The Bistro food was very good and so was the service. It had a great swimming pool for hotel guest to use free of charge. It was free parking outside the hotel and 5mins walk to the beach. There is a bus stop outside the hotel straight into Edinburgh £1.70, so cheaper than taking the car.The reception staff were always pleasant and had some good information.
We had a short break at the hotel for my wife's birthday. The hotel is in a good location. The staff were very friendly, helpful and helped to make my wife's birthday extra special. Our room was clean, comfortable and had all the necessary items. We used the fitness facilities which were very good. We didn't eat in the restaurant or bistro as we wanted to eat while we were out. We had a very nice time would definitely stay again.
My in-laws took us along to Kings Manor for dinner as it's not far from them in Portobello. The restaurant Options bistro is decently spacious, and has parking right outside. It's gone a bit retro styling-wise (I couldn't help but think of the hotel in The Shining, but that's probably wrong of me). It's on the front of the building, so you watch the world go by along Milton Road as you eat. There's a moderately varied menu, but all relatively safe. It mixes traditional British dishes like fish & chips, pub/bistro classics like lasagne, with the odd attempt at something more far flung. I had chicken skewers with hoi sin sauce as a starter, for instance. So it well suited my in-laws, who have pretty traditional tastes. So far, so good, if a little predictable. However, what makes me call it average was a combination of the service - slow even for 80 year olds and a bit random - and the food. The meals we had were perfectly edible, but none of them thrilled. They managed to make my main - chickpea dhal curry - stodgy and tedious. I went wild with a tiramisu for dessert, and it was particularly "meh". I think I perhaps drew the short straw in terms of my choices, though the starter was fine in its limited way. But all of us felt it was less than thrilling. If my in-laws decide to go back next time we're up, I'll go along happily enough. But I wouldn't be rushing to suggest we (or you go). It does the job. Fine. But it doesn't go a great deal further than that. Prices were roughly £6-7 for starters and £10-12 for mains, I think.
We stayed two nights for our friends wedding. Good location, plenty private parking to front and rear of hotel. Train station is about 5 min walk! Rooms were spacious, clean with tea/coffee facilities. Pretty noisy at night appears popular with stags. I would recommend turning the heating off and opening the windows as the rooms are very warm. Only real disappointment was the breakfast. £11.00 per person for buffet includes cereal, pastries, and fried food, tea/coffee and fresh fruit and juices...... the fried breakfast was disgusting! So bad we decided to avoid it the second morning and opted for a Wetherspoons!! Pool and sauna facilities were good, would stay again purely for location! Staff very friendly and welcoming.
Had a Groupon voucher to use for a spa afternoon. Use of spa facilities and two treatments. Staff were lovely and attentive. Pool, steam room, sauna, other areas, etc were all clean, easy to locate and use (never been to place before) I came away feeling relaxed. I would recommend this place. Free parking.
We are regulars at the Kings Manor bistrot and had a super meal there on Saturday, Staff were on top form with their attentive service and the Salmon was cooked to perfection! So well done to a great team.... Amy, Sarka, Gregor, Noel, Ben and chefs Robert and Chris
The good bits.... its cheap, there is free parking and its near the train station that will get you into Edinburgh centre for £3.30. The bed was huge. The bad bits... old, dated, uneven floors and a maze of steps. The bathroom had a plentitude of mould and a wobbly toilet. The icing on the cake was that there were half eaten chips under the desk in our room from previous occupants. Reception did not even ask if we had enjoyed our stay at check out. The lift was the slowest in the world and juddered lots. Not good, but only £54 so we shouldnt really grumble!
I was invited to join a group of ladies for lunch to celebrate their groups birthday celebration. A lovely lunch, tasty, hot and served by friendly staff. We had a private room and were really well looked after.
When we arrived at the hotel to check in staff friendly and showed us to our room and told us all the information we needed to know very friendly and polite, when we got to the room we saw the room had not been cleaned fully finding a long black hair in the back and some dust, my partner went to speak to staff at recent who apologied and said they would send staff to clean it properly for us and offered us a free drink in the bar. Everything else we asked if the staff they were so helpful, booked taxis for us offered me some essentials I forgot ( toothbrush toothpaste) the rooms are big bathrooms lovely and big comfortable beds, easy location to get to town by taxi train or bus. Plenty of parking and easy to find. Definitely would return if we came to Edinburgh again.
Large hotel with many clean and comfortable rooms. On the outskirts of Portobello which is a lovely place to shop, eat and drink! Easy access to the city by bus. Efficient staff and good breakfast.Large bar area with huge TV sets to watch sport. Will certainly return.
We enjoyed our stay here. It's a good and fairly simple hotel. It's a tad dated (has creaky floorboards and sash windows, for example), which I found charming. The beds were excellent! Same for the staff (in the restaurant and breakfast parlour, at the reception desk and the housekeeping staff) -- all were very friendly and helpful (calling us a cab, squeezing us in for a meal at their restaurant on a really busy night, providing us with extra coffee cups, and more). The room keycards were a bit inconvenient. Whenever the keycard strip got in touch with a phone or debit card that was sitting next to it in our bag, we had to have them activated again at the reception because we lost access to our rooms. But that was only a minor issue.
I stay in hotels 12 - 16 nights per month, primarily Best Westerns. This is the best, Best Western hotel I have stayed in so far. Every member of staff was very friendly and welcoming, nothing was too much trouble. The bedroom was spotlessly clean and very comfortable, the food in the restaurant and bistro was delicious.
I have stayed at this hotel on many occasions. Each and every time the staff have been fantastic and made my stay enjoyable. In particular the reception and breakfast staff deserve a special mention. The facilities are also very good with a bar mainly showing sport, and a further restaurant. It also boasts a good gym, swimming pool and spa. The food is always good as is room service. I have noticed that the hotel provides a very important service as they are a venue for training guide dogs. The staff handle this process with skill, compassion and professionalism. My last visit was extended due to the severe weather. With limited clothes etc the staff went above and beyond to ensure I was cared for (thank you Maureen). The location is very good for those visiting Edinburgh as transport to the city centre is easy and it is only a short walk from Portobello and Joppa (Edinburgh's seaside).
Me and the wife went to Scotland (Edinburgh) On a 3 day break never been before, as I work for Best Weston I got friends and family rate, had a smashing trip up there on train 1st class, upon arrival was greeted by the receptionist very friendly and helpful. Stayed in room 157 very clean and tidy. Breakfast was plentiful, went into Edinburgh, princess st, did shopping, went to Dome very nice ( reccomend it, well worth it) . Unfortunately we had to stay longer ( snowed in) the reception team was very helpful in all ways nothing was to much bother for them ( + the breakfast team) i recommend this hotel for a nice stay, the manager should be proud of his team, well done everybody.
We had to stay here due to snow .We came from airport on way home no luggage as it was lost . Staff friendly although I did go and ask for moisturiser as mine was in suit case they said they don't do it .They never told me I could buy it from the spa .breakfast was good plenty to choose from .Dont know what spa or pool was like as we had no costumes
we have just spent a night in this hotel,the staff are fab and room was fantastic, plenty of things to do swim fitness centre, breakfast was great would be very difficult to find fault and the breakfast staff exceptional especially johnathan ,would strongly recommend this hotel to anyone and will defiantly stay there again on our next trip to edinburgh .
I have just got home from a weekend break with my family. We stayed here for 2 nights. The room was exceptional and nothing was too much trouble for any of the staff on duty. Very helpful.... even when we had to ring to check which number bus to catch back from the city centre! The bus stops are right outside the hotel and buses run every 10-15 minutes there and back. £1.60 per adult and 80p for under 15s!not worth trying to park or paying for taxis! I would absolutely return to this hotel if I get the chance to visit the city again. Book it! You will it be disappointed! Beautiful city too!
Picked Kings Manor because we have used Best Western hotels before and were impressed . Kings Manor is a lovely and friendly hotel. We picked it because of the high ratings in reviews and the Spa Facilities. Another main point was it location and easy access into Edinburgh using public transport .. Bus stops are just outside the main gate and also across the road for the return journey ( which gives some amazing views over Edinburgh and Arthurs Seat, 20 mins each way ) and at 10 min intervals Breakfast ( full Scottish) was delightful on both mornings. and we dined in both the Lauders Restaurant and the Bistro .. Both served excellent meals and staff were very attentive to our needs. We will return to this lovely hotel.
I had a good stay at the Best Western Kings Manor. The price was lower than other places in the area, which is the main reason i reserved a room here. A little far from the major attractions in Edinburgh. There is public transportation nearby such as the bus and train to get you around. I took the bus to the airport and it was bearable. You do have to get off at the city center and transfer over to another bus. I took the airport bus at the center, which was very convenient. The inside is a maze! The hotel was very confusing and took a few trips in and out of the hotel to get my directions correct. Stayed in room 115. A little small compared to other places i've stayed but it wasn't an issue. Wifi worked fine. Staff were very professional and friendly. I would probably stay closer to the center of the city if i visit Edinburgh again. However, prices are extremely high, especially during peak season here so the Best Western Kings Manor would be considered if I can't find the right price for another place in the city! Good place overall!
I can only recommend this hotel which we liked so much that we added an extra night to our stay. Decent sized rooms, cleanliness, very friendly staff, great and cheap food, excellent room service and perfect location. Highly recommended. We will certainly be back.
I spent a weekend here with my husband for his 40th birthday. From the moment we walked in the service was excellent. On check in we were given a doggy welcome pack consisting of poo bags, treats and a booklet detailing local walks. They had left a birthday card in the room which was signed by at least 30 members of staff which was a very thoughtful touch. The breakfast was good. My only minor comment would be I want that keen on the vegetarian sausages, but that's personal preference as I prefer fake meat/quorn style. The room was lovely - huge bed, small seating area, nice bathroom - and close to the door you can use to walk dogs at the back of the hotel. Every member of staff we interacted with was friendly and efficient, from reception to bar and especially housekeeping. We are already looking forward to our next visit.
My husband and I stayed very comfortably in a family room with our 6 month old daughter. The hotel and pool were quiet and family-friendly. The staff was very pleasant and helpful as well. We will definitely stay here on future trips to Edinburgh as it is great value for the £.
Nice staff. Okay bar. Gym looked good. However, no sleep due to something outside knocking against the building all night. Area is a bit isolated but convenient for Portobello. Plenty of parking. However, sleep is a pretty important factor when staying at a hotel so can't do anything but give it a low score.
Had a lovely stay here. Hotel has free on site parking. Arrived early so popped in just to confirm booking and our room was ready so we got checked in early, reception staff very helpful with all our questions. Room was clean and spacious. TV had no batteries but a phone call to reception and someone was up within 5 mins with new ones. Used to pool facilities which is good 2 lanes closed off for anyone wanting a proper swim. Breakfast had a great selection either buffet full Scottish breakfast or choice of kippers, poached eggs etc that can be specially made on request. Ate in the bistro one night and also food the food good and reasonable priced, staff in both were freindly. Bus stops directly outsude hotel with run every 15 minutes, we used these to go to Musselburgh races with is around 10-15 min journey away and also Edinburgh City Centre which took around 20 mins. Overall had a great stay and would highly recommend the hotel.
Great Location, Lovely clean fresh room, great breakfast, most of the staff could be hired out, to show other hotels how its done. Spa is great, again the staff are top notch. The short stroll down to portobello is worth taking.
We were in Edinburgh for over a week visiting family. Fantastic and very reasonably priced hotel. The staff were incredibly friendly and helpful. Restaurant and Bistro meals were excellent. Dog-friendly.
Attended for a second time at this particular hotel for the Hogmanay celebrations following such a strong review in 2015/2016 when I stayed last. The price paid for this particular visit was £427.50, which was captured from my booking made in August 2017 to stay 30 December 2017 to 2 January 2018. Upon this attendance I was fortunate enough to stay in the later built part of the hotel, instead of the original ‘country house' rooms which do have a tendency to be rather oddly shapes and particularly small. My room was fantastic, spacious, incredibly clean, and very quiet. I booked a double but stayed on my own during the visit. The sleep quality was great and I very much enjoyed this. In terms of getting into the city, what I didn't realise on my last visit was how close the train station was to the hotel. The train station to look out for is Brunstane and it arrives into Edinburgh within around 7 minutes. Download the Trainline app or ask at reception for the times of the trains. I used the train to get into the city and it was relatively cheap which was great. I may add, although I probably shouldn't say this, but the tickets are not checked so buying a return and travelling into the city on two return trips will survive on the one ticket purchase so as long as its not marked by the ticket inspector you should be good. Alternatively, there is the number 44 bus, which stops just outside the hotel. As I raised within my last review, the cost of this is I believe to be £1.60 and you will need the correct change for this otherwise you wont get the difference paid back to you. What I will say is that this hotel is great, and if you're looking for a place to stay for Hogmanay then I can only highly recommend this. I only have two points to bring up. Firstly, that you request when booking to stay within the newer part of the hotel, as the rooms are fantastic in comparison to the ‘country house'. Secondly, it is the breakfast. Now, if you don't get this included into your room booking, you are charged £11.00 per day. Which to me was absolutely ridiculous. How on earth you can be charged for that I don't know. There is of course a spread put on which is great. I guess you're paying for everything as there is fruit, cereal, bread, and the full English on offer but when you only want a small dish each day, paying £11.00 is breaking it a little. At least if you have it added to your booking, you may not think it is as expensive for what you're getting. Once again, thank you very much. It was fantastic, and I will certainly book should I return again.
In Edinburgh for 3 nights, we crashed here and the only bad thing was my 4 suitcase wheels didn't like the carpet. ;) Really friendly staff, ease of access to the restaurant & bar through the hotel. Good facilities, cosy rooms. Highlight was the morning cook up. Sensational if you're up for a big day of adventures. 44 bus takes you into the city or the train is a 5 min walk and that's one stop to Edinburgh-Waverley. Happy Hogmanay and New Year. Thanks for making our Hogmanay pretty special. Steve & Katie ????
Stayed here on New Years Day, after a great day at the local races. Staff were incredibly helpful, took our bags to the room so we could get a meal in the restaurant before the kitchen closed, restaurant staff were lovely, room great value. Great choice.
Easy to find just off the AI.Ample on site secure parking.Bus stop just outside hotel and only 4 pounds for a return ticket into Edinburgh. Ten minute walk to beach also. Very clean spacious rooms,massive bathroom with a lovely shower. I stayed for 3 days with 5 relatives everyone enjoyed the stay. Buffet breakfast included good value and great choice. All the staff we encountered were very helpful and couldnt do enough to help us.Would definitely stay again.Happy new year !
Second time here, just returned home today, really didn't want to leave. Just parked car up and used bus right outside hotel to get into centre. Breakfast excellent, staff superb nothing is to much trouble.room was comfy,shower, bath, kettle for a cuppa. After a day in the city you can come back have a swim, sauna, steam room and have tea and relax afterwards we relaxed in the bar having a drink in the evening. This is a well run hotel, well done the managers and staff. Regards Paul and Susan Williams
easy parking in front of the hotel. friendly helpful professional staff Delightful english breakfast. (continental available) the hotel had its own swimming pool,steam room and sauna. A cleverly design hotel that there rooms lay behind a corridor thus very little road noise.
Had a lovely stay at this hotel. easy parking A delightful full English breakfast very tasty. The staff friendly and professional in all departments The sauna.swimming pool and gym available to guests. We hope to return in 2018
What a lovely hotel! Room has been upgraded, fresh decor and modern bathroom. Paid 40 on a last minute deal which was such good value. Staff very friendly and accomodating for me. I had a lovely meal on room service, comfy bed too. Free parking and great location. Overall excellent hotel, well done to the staff and management!
A wonderful overnight stay here - the welcome from all staff was lovely, the room, shared spaces and pool/spa were outstanding and immaculately cleaned and maintained. Excellent value for money. Loved the pack for our dog - made us all feel very well looked after. Card and Tunnocks tea-cakes in our room to celebrate our anniversary were a lovely touch. Scotch Broth in bar was very tasty and just what we needed after tiring journey. Thank you so much for a relaxing stay - we visit Edinburgh regularly and will certainly be back.
We spent a couple of days here for my husbands 40th birthday. From start to finish we could not fault this hotel/staff one bit. The reception team were excellent with great advice on things to do and could not have been more pleasant and helpful, Maureen I think was one of them. Thanks a million ??. We had dinner on the evening of my husbands birthday and again this was first class. The meal was great and the staff again 100%. Breakfast both mornings had a great choice and again staff to be proud of. Very smiley and a credit to,the hotel. Thanks again and we will see you all in the New Year at some point. Julie and her family xx
Hotel is typical Scottish fair, but a little dated. The bed was great, in my room it was like there was two dbl beds joined together. The staff reception was warm. The spa is great, one of the better ones I've stayed in, however seems to be open to the public and would hazard a guess that there's some funding from the local council - shame it didn't feel exclusive to the hotel - which is how it seems to be advertised. The biggest disappointment was the breakfast which seemed a little on the sparse/low cost side. Scottish produce is some of the best with respect to meats - this wasn't reflected in the quality of the sausages, haggis or black pudding - eggs were also undercooked. Would maybe go back for the spar, but eat breakfast out. :)
Hotel is in nice area, just one stop with train to centre. Breakfast- super, with a lot to choose of. We had nice dinner at restaurant.Swimming pool and sauna perfect as well. We would definitely recommend to stay here .
We went straight after my wife finished work, just to get a way for a couple of days. We went to the Best Western in Edinburgh and we had an excellent time. The staff were excellent and the room was spacious and clean and we just chilled out.
We visited the Bistro a few months ago. The meal was alright, and due to its convenient location we thought we'd pop in for an evening meal last week. There were plenty of tables and the staff were not overly busy. However, the service was so slow. We ordered our drinks, Battered Haddock, Thai Green Curry and Spicy Wedges. The wine was served in a very small cheap plasticy glass. I was all for asking for a proper glass but did not want to cause a fuss. The two main meals arrived but no wedges. When we asked where they were, we were told they were just coming. We were three quarters of the way through our meal when they came. Piping hot, but very late. The Thai Green curry was very good. However, the Haddock was so greasy I actually had to dab off the excess oil. Although it was fresh and crispy, I felt like I had just drunk a glass of oil. Not nice. Overall, the meal and service was a disappointment. When we arrived we noticed the strong smell of burnt fat and when we left, our clothes were stinking. The Kings Manor used to be a great place to get good food and we used to eat there a lot. The menu does now not offer Spicy chicken pasta, fajitas or pizza; things that were favourites of ours. The reason we did not complain at the time was because the staff just did not seem interested so I wrote an email to the manager. I received the following reply from the Food and Beveridge manager. Interesting reading, and note that there is still no apology. ‘Thank you for your patience whilst I investigated your comments. Your feedback is greatly appreciated. I have spoken to our staff and reviewed the CCTV footage from Friday 24th November. From the moment you arrived your order reached the kitchen within 6 minutes, your meals were then sent out 11 minutes later. Our staff then checked on you a couple of minutes later to check everything was OK with your meal, at this point we have realised there was a bit of confusion when taking your order and you had not received you side portion of wedges. Our waitress immediately went to the kitchen to rectify this issue and these were delivered to your table within 4 minutes from us being informed there was an issue. The waitress then re-checked your table and no further comments were made. With regards to your comment about the cheap plastic glass, your wine was served in our standard 125ml wine glass. I have spoken to the head chef regarding your comments of excess oil on your fish. I have also made a note of comments regarding spicy chicken pasta and fajitas. You can still find pizzas on our current menu. Finally to address the issue of the smell, we have recently invested in the air conditioning in our kitchen. This unfortunately has had the unforeseen effect of blowing the smell from the kitchen to the dining area. We are currently investing on a method to hopefully stop this from happening. Once again thank you for taking the time to contact us regarding you recent visit.' I am not a person who complains unless necessary and this can be seen from my many reviews on Trip Advisor. I prefer to give the restaurant a chance to redeem itself rather than share negative reviews. The Duty Managers response, implies that I was making things up and at times he appears to enjoy correcting me, eg. the pizza. My intention was to enjoy a meal with my husband, not look for faults and make complaints in order to get a free meal. We would not recommend the Kings Manor bistro, nor will we be returning.
The last time I was in this establishment must be around 55 years ago when it was the Milton House Hotel. Half a century later, visiting Edinburgh, my wife and I stayed here and both of us were mightily impressed. Our room was large and well furnished, the public areas were bright and cheery and the bereakfast was just right in every respect. Add exceptionally freiendly and eficient staff and there is nothing not to like.
Friendly welcome, clean room, lovely meals in Bistro & good, varied breakfast. Quiet & comfy - would recommend. Nice location away from the busy city centre but close enough to taxi/bus in & out for shopping/ sightseeing.
Stayed for one night, to visit our son and the Christmas markets. Our Club room was superb, extremely spacious and well equipped. The bed was ENORMOUS and so comfortable! I had the best nights sleep I've ever had in a Hotel. In the morning we used the Health club facilities. The staff were really friendly and helpful, towels were provided and the pool, sauna and jacuzzi were great. Having two designated lanes for serious swimmers rather than us Sunday morning splashers is a brilliant idea! Everything was clean, modern and well maintained. The changing rooms were spacious, with private changing cubicles, and plenty of lockers. We didn't eat at the hotel so can't comment on the bar or restaurants, but will definitely try them on our next visit. This would have been a 5 star review, but for two tiny things - our room was lovely and toasty, but the heating system was very noisy. We had to turn it off at night. The shower controls were also rather confusing, with two dials, and the water temperature seemed to change intermittently. Or perhaps this was because I couldn't work out the controls...? The bathroom itself was spotless though so no problem there. We did enjoy our fleeting visit, and will definitely be back soon!
Three nights away in small single occupancy room (115). Room small but adequate with everything you could need. Breakfast staff are brilliant and breakfast is good. Hotel dated in parts but for price it's a good hotel with good facilities. If your after a good night sleep though may not be the place to stay! Felt like I was sharing my room with a couple on first night, talked all night heard every word and when did sleep the snoring began!!! Mentioned to reception in the morning as really needed some good nights sleep and told adjacent room empty for next 2 nights. Asked to change my pillows as they were hard and lumpy. Response ‘I'll see what I can do'! Not response I would expect. The second night was better as the adjacent room was empty,but either pillows were not changed or exchanged for another set of lumpy pillows. I suspect not changed. Not impressed! And so to tonight/morning well it's now 4:39 been awake for 2 hours, feel like i'm sharing a room with someone coughing every 30 seconds, snoring etc Not what you need with a busy day ahead. What I hoped would be a 3 night break, relax and good night sleep has not quite happened, very disappointed. Oh well only 2 1/4 hours until breakfast, Yawn :-0
Very friendly and helpful staff made our 2 night stay with our puppie very enjoyable. Rooms are a very good size, location is great for City Center by train or bus and easy 2-3 mile walk to Musselburgh. We will definitely stay here again.
Just had an old Royal Navy Reunion at this hotel, and what a brilliant venue it turned out to be, the room we had was very comfortable, the food was first class, especially as the cost was only £19 ph, there was a choice of 3 dish's for each of the 3 course's we had, the evening was rounded off in the very pleasant bistro area.
We booked last minute and got a very good rate so weren't really expecting much. How wrong we were. Greeted with a warm smile and polite efficiency we checked in early. The room was superb. The beds huge and so comfortable. Portobello is a lovely seaside area but very close for exploring Edinburgh. Check out was smooth and again very efficent and pleasant.
Stayed here in September and really enjoyed it. It's very conveniently placed for the centre of Edinburgh via public transport or car. Staff were super friendly and the breakfast was more than adequate and very relaxed ... bus stops right outside the hotel around every ten minutes and takes about 20ish minutes to centre depending on time of day , would definitely stay here again when visiting Edinburgh
We had both our marriage ceremony and wedding reception here last Saturday. The hotel is within easy striking distance of Edinburgh, with public transport routes easily accessible. There is ample parking at the hotel. From our first meeting we felt that our business mattered to them and that they would do all that they could to shape the day to meet our wishes and not what was most convenient for them. The day could not have been better! Food was fantastic, they went out of their way to produce delicious dishes to meet all of our guests dietary requirements. Being dairy, gluten, soya intolerant or a veggie does not condemn you to boring food here! Unlike many hotels they do not see a wedding as an excuse to print money. A duty manager was always available to answer any of our questions and Eilidh ensured our day went without any hiccups. We have to say however, that we think we met almost all of the management team (thought we'd cracked it for music when we met James Brown! - turned out he wasn't the singer! ) We opted for the all inclusive package and picked elements that we wanted included. They were flexible in terms of numbers, prices reflected what was delivered and superb service was delivered by friendly professional staff. We and our guests were really delighted with the way the wedding went. Great value for money and we left the hotel feeling that we have made new friends!
I stayed for one night with friends in October for our visit to Edinburgh - we'd booked a triple room and a single and were not disappointed. The rooms are comfortable and well appointed and the general feel of the hotel is very good. We didn't get breakfast included in the room rate but paid for it on the morning and for 11 quid for all you can eat, it was very good value - great selection of both continental and cooked items, regularly replenished and catered for by attentive staff. The hotel itself is a couple of miles outside of Edinburgh but there is a bus stop directly outside past which runs a regular service to and from the city. There is also a night bus which runs from 6pm until around 4:30 am and that also runs along the same route - I think it's the N44 you need back from the city to the hotel. The bus services are reliable but you must have the correct money as they do not give change (which is good as it keeps the service efficient in my opinion). Very happy with our stay and would like to pass our compliments to the hotel and staff for running such great outfit.
We have stayed here about 3 times ,as it's easy just too hop on the bus no 44 into Edinburgh £1-60 you need the exact money for the bus. The hotel is clean & warm as it was really cold last night. The staff are always helpful . The breakfasts are also good.
Staff, all staff very friendly a family feel that is most welcomeing. Leisure/ sports centre which is a walk through from the Hotel is lovely ?? Its clean well run, towels for the asking and after a day in town the sauna is your reward. Breakfast will please all but the dead.Dinner, good choice and bar snacks, big OK Club rooms are brilliant, massive bed (I lost her) free WiFi. We always stay here and will continue to do so. Take the bus ?? into town it's just outside and the same coming back. Good access to city bypass and petrol ?? at Asda just around the corner.
This hotel was only 6 minutes by train from Waverly Station get off at Brunstane. The staff were wonderful, could not have been nicer or more helpful. My room was very modern and clean, the shower had great water pressure! I ate in one of the two restaurants in the hotel, very good food.
There's nothing wrong with this three star hotel but it's not a stand out place either. The room and bathroom were clean and tidy. We had one meal in the bistro and that was good value. It's a short walk to the railway station and a 10min train ride to Waverley station. We had no trouble finding a car parking space at the hotel.
Whilst a pleasant stay during the festival with lots to see and do the hotel did not live up to expectations. The parking is chaotic and haphazard and not actually owned/administered by the hotel. When I spoke to the duty Manager Martin he was arrogant and aggressive although I must say anyone else I dealt with was both pleasant efficient and polite. Whilst I didn't use the restuarant it seemed clean and effective with a range of value for money meals. Hall areas and bedrooms in need of maintenance and there was a substantial amount of dust behind the beds. Do not consider overall yo have been value for money but it was during the festival when all prices take a hike North. If you are simply using it as a base and have no huge aspirations for an ambient property it is ideally situated within easy walking distance of the west end.
I stayed here for one night. The double room was very small with the door to the room almost hitting the bed. Mattress on the bed had seen better days and was very thin. The shower had very poor water pressure and mould on the bathroom ceiling. Very noisy from the both the main road and other guests in their rooms. The other guests were not at fault, I could hear people snoring throughout the night and conversations and TV's were easily heard due to very thin walls. Hopefully my next stay in a couple of weeks will be better. Breakfast was quite good however.
The hotel has a pleasing entry way with a lot of light coming into the lobby from the glass windows, doors and ceiling. The check in was pleasant. Someone even helped me with my bag since the way to my single room was down a flight of stairs. The hotel has gone through a massive refurbishment and so the fittings in the bathroom were new and worked well. The room itself was tiny but adequate. It was well equipped. The spring mattress could do with a makeover. The staff were super efficient in calling a cab to the airport. I would give this charming hotel a thumbs up. While it is located quite some ways off from the Royal Mile, there are buses that take you there in about half hour with good connections
My wife and I had a brief stay here and found that the hotel greatly exceeded our expectations. We arrived too early to check in but the reception manager stored our bags while we went out and about. When we checked in later the bags had been taken already to our room. The reception staff were all very friendly and helpful - nothing too much trouble. The club room was very good. The location is great.
The room was very good spotless clean and lovely bed and everything you could want a lovely cup of tea or coffee and the house keeper who cleaned for us was just so good and helpful the food in the restaurant was a very good choice and was always presented good nothing was ever a problem
It was not easy to find an opportunity to review this hotel where we stayed in Sept. 2017 as the Bert Westrn review consisted of just 3 questions!. The rooms are quite nice, though the TV channels offered are limited. The real problem lies with the staff. Having stayed in so many Best Western hotels when I was working, I was disappointed to find nothing much has changed. A very poor, luke warm, poor quality food, breakfast and it's not cheap! The evening meal was similarly marred by a rude head waiter when we entered the restaurant, he realised he was being rude and did try to make ammends however, but again the damage to our evening was already done. A long queue at the bar, just one member of staff doing her best to single-handedly serve around a dozen guests. Our newspaper didn't materialise the first day - our fault apparently for not requesting - even though the receptionist had made a note for the paper on our booking form! I'm truly sad nothing has changed since I last stayed in a BW hotel and I do hate complaining, but unless people do feedback their experiences, things won't improve for staff and clientele alike, please BW think a little more about the quality of experience you offer your guests. If you want returnees, then you will be disappointed. It would appear from our experience that all they are concerned about is getting coach parties in and out as fast as possible. I take no pleasure in writing this.
I stayed for one night Sept. 2017. The room was a single room, very comfortable and clean. The bed was comfortable and not too hard. There is a bar and a bistro on site. The food was very good although the wait staff was slow and not the friendliest I've encountered. The young man at the desk was very helpful and knowledgeable and always greeted me. I would stay again if I was visiting.
Friendly staff excellent room ,good quality linen and mattress and pillow protectors .Although out of town good bus service to transport you to the city centre .I had no complaint to make about my stay . Perfect if you want a good sleep ,much quieter than the city centre hotels .
Very nice room. There was a king bed and also a table and chairs. No safe or refrigerator. Breakfast buffet not that good. No bread selection, hash browns or cold cuts. The hotel is about 20 minutes outside city center.
Stopped for two nights but actually found it cheaper to book two single nights because of some odd special offers. Hotel is of a good standard and reception staff are excellent. Check in easy and quick and the small gift we were given did make us feel special. Had a meal in the brasserie and it was ok. Service was good. Staff gave us some great info about buses to the city centre so we could leave the car. Great as parking in Edinburgh is a nightmare. Breakfast selections varied and quite good only issue the usual hotel toaster failures. White or burnt. Only issue we had was that the room we had was very spacious but incredibly hot. With all the heating off and windows fully open we could not get the room below 25 degrees. The radiators and towel rail were cold so we don't know where the secret heating was coming from but it meant sleeping with the windows open. Fortunately we were on the back of the hotel and in the last room on the top floor so noise was not too much of an issue.
When booking into this hotel we found that the room we booked was a small single, not good when you are travelling as a couple. The reception staff were really helpful and found us another room even though the hotel was fully booked up. We were certainly very grateful for their assistance. The room was very spacious and even though our view was basically a brick wall we were more than happy. Nice and quiet, the room was a bit hot but we think that was due to the mild muggy weather. Very large beds. We have stayed in similar hotels to this and have been disappointed in the the breakfast on offer, not here. There was plenty of choice and the staff were very attentive and made sure you had everything you needed. We also had our evening meal here and we were delighted with all the food served. We ate in the Bistro but could have eaten in the Lauder Restaurant. We felt there was more choice on the Bistro Menu, only reason for eating there.
We stayed here twice, one night in August on our way down south, followed by two nights on our return trip north. We were in a Club Room which was spacious and very comfortable. Breakfast was excellent however meals in the Bistro were only average. The staff were all very friendly and helpful. Bus links into the centre of Edinburgh were very good and the journey took about 30 minutes. The number 44 bus returns from a stop just round the corner from Jenners department store, just off Prince's Street. Due to extensive building works, until at least late 2018, car parking is very limited so I would advise leaving the car at the hotel and using the bus.
We chose this hotel as a base for exploring Edinburgh during the Festival time when most places were booked up. The bus connection into town is good and relatively frequent with bus stops right in front of the hotel. It takes about 25 minutes. The hotel itself is friendly, spacious, and very well organized. Our room was clean, big (we had received an upgrade to an executive room) and very comfortable. The extra bonus was the big size swimming pool allowing proper swimming as exercise, not just a paddling pool. Very welcome to relax after the long day's walking from sight to sight to performance etc. Breakfast was good and if we had come earlier, it would have been fresher. There is even a choice of freshly cooked breakfast. The staff could not have been friendlier either. Nice hotel.
Room was a decent size and kept very clean. Good size TV and comfy bed. Furnishings otherwise a bit tired. We were on the top 3rd floor and used the lift going up with our luggage - very slow and left us a bit anxious about whether it would get us there! Didn't book breakfast as we felt it was a bit expensive at £11 each, and there were plenty of places in the centre.
Only there for 2 nights on Coach Trip to Tattoo, Clean rooms, good food especially buffet breakfast, helpful staff pity bar did not open longer than 11.00pm rooms cleaned promptly and tea, coffee changed
Lovely room and ensuite, very convenient for bus and train into central city. Very good breakfast and friendly staff. Would definitely stay here again. Food in bistro a bit average but ok. Good parking
We came for two nights and straight away received a friendly warm welcome. We had a room on the second floor which was quiet and a good size. Honestly though, it could do with re painting and the wall paper in places was peeling but it did have a large new bathroom. Food lovely and we ate at Lauders the restaurant in the hotel and breakfast fantastic. Really set us up for the day. My boyfriend used the pool which he said was ok and a decent size. We would recommend the hotel and the train is a five minute walk away taking ten minutes to Waverley so perfect location. Only criticism is the cosmetic work which needs looking at. As mentioned the hotel is very tired in places and old fashioned. Cannot praise the staff enough for friendless and service.
A little old fashioned, but good food, comfortable rooms. Breakfast particularly good. Super staff and a lovely bistro/bar and leisure centre onsite. Easy to get into the City by bus, train or taxi (around 30 minutes)
My husband and I are regulars at the Bar/ Restaurant,we have been going for years. We have seen many staff come and go but at the moment I would like to say that Staff members, Amy, Gregor and Noel are super, they are all extremely attentive and have a chat with us whenever we attend. Always smiling and happy. They deserve a pat on the back. Ahmet is also extremely good and a member of staff to be proud of. This gentleman would make a marvellous manager as he has a very professional approach which makes one feel as though they are in good hands.
We came here on an organised bus trip for an overnight stay with a visit to the Military Tattoo included. We had to have our meal at 4pm due to the Tattoo timing. 3 courses - starter and dessert were very good, but the main course (Pork chop) let the meal down - very tough. The hotel was very clean throughout with very helpful Reception Staff. The hotel bar was well equipped, the only downside was the 2 large television sets showing sport and when that ended, one of the bar staff (Melanie) switched one of the television sets onto a extremely loud music channel which drove a number of drinkers out.
Lovely hotel and staff very helpful and friendly. Dinner was also lovely with a great range of drinks. convienent for bus to Edinburgh. Would highly recommend. Room was lovely with a separate sitting area. Bathroom modern
First a special mention to Charlotte on reception for a gorgeous welcome and for the exceptional effort she made to ensure we had everything we needed. The Good Basic middle range hotel that is spacious and clean. The hotel was full during this Fringe weekend but it did not feel crowded. Prior to arrival we received numerous emails to ensure our family room was configured as required; a nice touch. On arrival the room was spacious with plenty of space for the three of us. Open wardrobe with plenty of shelf space. Internet access was good but more of that later. The bathroom was spacious with nice decor and good towels. The beds were comfortable and we had a good nights sleep. The Bad The shower ran hot and cold with the pressure fluctuating. Toiletries were rubbish. Bolted to the wall multi-purpose soap - something that screams cost-saving. There was no conditioner for the girls and none available from the front desk. There was no temperature control we could find and had to sleep with windows open. The breakfast was plentiful but of low quality. Emulsified 'hard' fried eggs sat in a hot tray. When I asked for a fresh one I was told they were fresh. The second day I had a nice poached egg made to order. BUY better eggs, sausages and bacon! The Internet was turned off before we woke up on the final day, we were not due to check out until 1100 but had no access all morning. This prevented us checking in to our flights home. The Ugly The price during Fringe was high. That always leaves a sour taste and puts if return visits, so us it worth them doing it? If At First You Don't Succeed.... Very small adjustments would make this an exceptional hotel for the price. It is a shame the management have not gripped all the bad and ugly above and aspired to be the best they can for little investment. Overall a reasonable place to stay with a great Scottish welcome.
Came as part of a coach group to watch the Edinburgh tattoo. Hotel lovely. Room of good size and very clean (beds are so comfy!) Breakfast was brilliant and of high standard. Will return to hotel. Didnt use spa facilities. Bar very reasonably priced for drinks.
Had a weekend with friends in Edinburgh, we stayed in kings manor hotel... what a lovely, friendly, clean hotel. Train Station 5 mins, Easy to get to city centre.. lovely food, super staff, can't fault it. Recommend this beautiful hotel.
Very nice and we'll located foright Edinburgh but away from the hustle bustle. Massive shopping centre just a stones throw away with ALL the big names. Food was good and ample parking and a great health spa
We stayed here for 2 nights as part of a tour while the military tattoo was on in Edinburgh. The hotel is a bit out of central Edinburgh but it's really easy to get the bus just outside into the city. I recommend looking up where your bus stops in the city are going to be though as I got confused trying to get the bus back to the hotel. They have really helpful maps and public transport information in the reception area of the hotel, which I totally recommend grabbing. The staff were really helpful, and were able to give us information about the buses and exchange our change so we had the correct coins for the bus (they don't give change!). Ponchos are available for £1 from reception so don't bother spending £4+ elsewhere! We stayed in a twin bedroom, which was really spacious, the beds were really comfortable. The hotel is big on being Eco-friendly which I loved, they have recycling bins even in the rooms. There was only one elevator that serviced our part of the hotel, which was out of order for most of our stay so that was a pain being on the 3rd floor. There were steps down to the rooms as well; so I'm not sure what their rooms on the ground floor are like but they may not be the most wheelchair accessible. But like I already said, the staff are really helpful so I'm sure they could work it out. It is out of the way but that helped a lot with being able to sleep during such a busy time of year so pros and cons. I would definitely stay again!
With a group of 20 from overseas wanting a magical trip of Scotland we started and ended the trip in the ideal place, Kings Manor Thank you to all staff especially Alister who organised everything we needed with quiet efficiency, and checked that all was well whilst we were there. The rooms were good, clean comfortable and quiet, the food was ideal, Asians and Canadians loved it, staff were delightful and the private room for our farewell dinner was excellent with no negative comments when we were late coming back from Rosslyn Thank you to all involved. I would certainly bring a group here again. They loved the easy access to shopping !!!
The rooms were quite reasonable but staff were at best unhelpful at worst rude. Our key cards failed and you would think we did it on purpose. The hotel wanted to charge 30 pound for washing so asked the staff where nearest laundry Matt was. The response was rude and unhelpful . Dining room staff were more interested in forcing you into seats that suited them rather than tables that would suit you. So overall an unpleasant stay.
We stayed here for the night of our wedding and the room was amazing, we stayed in a four poster bed and had a huge room, breakfast was first class and the stay as a whole was fantastic. We would recommend everyone to stay here as the service is fantastic
We stayed at the King's Manor for two nights. It offers exactly what you would expect for this type of hotel but it was impressive in that it didn't look tired in any way. Everything was fresh and neat and impeccably clean.The entrance was light and bright and all the staff were, without fail friendly and efficient. It is conveniently situated, close to everything Edinburgh has to offer but without the downsides of the noise and heavy traffic that you can find staying in the centre of the city. A real plus is the beautiful garden which has been especially created to provide an ecologically friendly environment with a wild flower border, home for insects etc. It is a little hidden gem which you need to seek out.Food was perfectly acceptable and the buffet style breakfast was fine,accepting the limitations of the buffet style hot food which is prepared in advance.