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Best Western Kings Manor Hotel, Edimbourg

100 Milton Road East, EH152NP, Edimbourg, Great Britain - See on a map
Best Western Kings Manor Hotel - Best Western Kings Manor Hotel The Best Western Kings Manor Hotel is ideally located in the center of Edimbourg. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Kings Manor Hotel is one of the most idyllic places to stay in Edinburgh, enjoying a quiet location in the capital cities eastern suburbs. Despite this calm and peaceful setting, you’ll still have easy access to Edinburgh’s many attractions, shops, bars and restaurants, which are just 20 minutes away. The hotel itself is a delightful 160-year-old building, boasting a rich history as it was once used as a convent. The Best Western Manor Hotel Edinburgh places you only half a mile away from Musselburgh picturesque harbor and the golden sands of Portobello Beach, whilst Edinburgh Castle is just a 20 minute drive from the hotel. The Scottish National Gallery is also just 20 minutes away and stands as a neo-classical building with one of the world’s greatest collections of fine art…truly the best way to spend a rainy day. On a finer day, head to the Royal Botanic Gardens and enjoy the lavish landscape and greenhouses. With the second largest hotel-based leisure club in the city, there's more than enough room for relaxation at the Best Western Kings Manor Hotel in Edinburgh. This three-star spot has 100 en suite bedrooms, including twin/double rooms, club rooms and rooms with wheelchair access. When it comes to dining, the Best Western comes out on top yet again thanks to it superb cuisine. Whether you’re looking to enjoy a particularly special evening meal, an informal bite or a leisurely lunch, you’ll be well catered for. Choose either our contemporary (and recently refurbished) Lauders Restaurant for an impressive a la carte Menu, the Options Bistro for popular classics/inventive modern dishes in a relaxed setting, or Bar Zest for a drinks and moreish bar snacks. What’s more, children under 12 stay for free when visiting with 2 adults – proving the cherry on top of the cake.

Best Western

Kings Manor Hotel

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Hotel advantages

  • Restaurant
    Restaurant
  • Indoor pool
    Indoor pool
  • Free parking
    Free parking
  • Outdoor parking
    Outdoor parking
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Steam bath
    Steam bath
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Guest reviews

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based on 2052 guest reviews
NOTE ISSUED
Excellent
1170
Very Good
633
Average
174
Poor
48
Terrible
27
REFER TO NOTICE
Business Business
244
Couples Couples
696
Family Family
481
Friends getaway Friends getaway
210
Solo travel Solo travel
96
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Lovely hotel in a quiet part of Edinburgh"

4
User 13/05/2022

This was our first visit to King's Manor Hotel, and would certainly stay again next time we visit Edinburgh. All the staff were very friendly and helpful. We stayed for 3 nights in a lovely spacious room, and ate in the bistro one evening. We would thoroughly recommend this delightful family run hotel.

"Excellent hotel!"

5
User 06/05/2022

Yet again our stay at Kings Manor was superb. The staff are welcoming and helpful. The room was spacious and spotless. The food is very good. The grounds are tidy and all the planters are full of colour. Whilst we stayed this week we heard several people remarking that they always stay here , as do we!. One of the plus points is that dogs are actively welcomed. All dogs are made to feel special . We could eat in both the restaurant and bar and our dog Reuben could stay with us. There are special areas especially for dog owners. Thank you. We will be back!!

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review and for your continued custom. It is brilliant to see returning customers as this (to us) is one of the biggest forms of praise that can be offered. We are delighted that you enjoyed your time with us and that throughout the entire stay your whole party felt comfortable and relaxed. We appreciate you taking the time to give super feedback on the Hotel and its many attributes. We look forward to seeing you all again soon.

"Beautiful hotel in a nice part of Edinburgh."

5
User 03/05/2022

We came for a weekend along with family (6 adults and 5 kids). We had to book 2 rooms as we have 3 kids, but we were given connecting rooms so we were really glad. We really enjoyed the swimming pool, the sauna, jacuzzi and steam room (twice). It is very clean and staff is very professional (same for the rest of the hotel). There was a great breakfast (with special one on the Monday: smoked salmon with poached egg and crumpet). We also had dinner there and really enjoyed the atmosphere. I just give 5 stars as it was perfect. Ps: and there is a charger for electric car there, but we found a faster one 200m away, so not far at all.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your beautiful review. We are thrilled to hear that you and your whole family enjoyed their stay with us. The Swimming Pool is a fantastic draw for people and brings an added bonus to a stay at Kings Manor. We appreciate your comments on our Breakfast and are delighted to read that you enjoyed the Monday special. Hopefully with such a wonderful experience you can visit and stay with us again when you are next in the area.

"Wedding"

5
User 03/05/2022

This was our 2nd visit to the King's Manor Hotel, but this time we were there for a family wedding. The accommodation is very good as always and the breakfast is plentiful, keeps you going all day. The room for the wedding was decorated perfectly and the reception meal was delicious. The wedding organiser had done a great job with everything and everyone had a fabulous time. We will definitely stay there again when we go to Edinburgh to visit family

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review. We were delighted to be part of the big day and thrilled that everyone attending had a marvelous time. We are very appreciative of your kind word about the day and the contribution the Hotel brought to it. We look forward to seeing you again soon when you are next in the area.

"Enjoyed Scottish hospitality"

5
melindanetto, Auckland, New Zealand 02/05/2022

4 friends (included a 90 plus ) traveled from different ends of the world (Canada , uk, New Zealand) . The staff were very helpful both on the phone and in person for our special request. We had a comfortable stay . Wished we could have stayed longer .

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your stay at Kings Manor Hotel - Edinburgh. We are delighted that you all had a wonderful time and that we were able to provide for you all when you were here. Although you are indeed from opposite corners of the earth, it would be great if you could all meet again, where we would be delighted to provide the setting.

"Lovely - would stay again"

5
karenjs75, Consett 26/04/2022

Arrived early on a business trip. Staff were lovely and sought to clean my room as quickly as possible. Room was very nice, large, recently refurbished, massive bed (2 singles together as a double), desk, separate table, lovely bathroom with a shower i could fit my family of 4 into. Room was cold on arrival but soon warmed up when i found the heater. Used my room for a series of teams meeting and WiFi was good. Used the pool, jacuzzi, sauna and steam room after work all clean and well maintained and the pool was a good size. It is a proper leisure centre / gym attached to the hotel with private memberships, classes etc so this hotel is perfect if you want to do some exercise / have a mini spa break. Had a room service dinner and the food was very well presented and delicious. Looking forward to breakfast in the morning. Would definitely stay again if in the area on business and would also consider staying here if visiting edinburgh for leisure even though it is a few miles from the centre.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer such a wonderful review. We are delighted that your found everything that you wanted from your business trip under our roof and we look forward to the possibility of serving you again. We are very appreciative of you giving mention to all the Leisure facilities and are thrilled that these all added to you being able to unwind after a hard days work. Perhaps on your next trip you can bring the family and they can enjoy all we have to offer as well. The City Centre is but a simple Bus journey away for some great tourist activity.

"Nice short stay"

4
Urs S, Schüpfen, Switzerland 26/04/2022

First time in Portobello for a short stay in Edinburgh. Very friendly hotel with first class bus connections to the city center. The breakfast buffet left nothing to be desired and the room was clean. Gladly again.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your review. It is great to read that you had a nice short stay with us at Kings Manor. We are very grateful for your kind words on our Breakfast Buffet and our Room that was assigned to you. We hope you will be able to return when you next visit Scotland.

"Excellent value and warm welcome"

5
User 25/04/2022

We had an enjoyable two night stay at the hotel. Parking was easy. The staff were warm, welcoming and helpful. We had a spacious room and good sized bathroom. We enjoyed both breakfasts and on one evening had a nice meal. Bus stop just outside the hotel made access to the city centre easy. The staff were very helpful - they were able to research bus times and advise accordingly. They booked us a taxi when we needed one and were interested in what we had done. We will definitely stay here again when visiting the city

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your review. We were delighted to be able to serve you throughout your stay and welcome the thought of you returning when you next visit Edinburgh. We feel that there are many factors that contribute to a successful and memorable break. We are delighted that you have seen so many of these in your stay with us. Your positive comments will be shared amongst all those that made your recent trip excellent value. Thanks.

"Excellent value and friendly staff"

5
User 25/04/2022

I use this hotel anytime visiting Edinburgh . Staff are first class , hotel is spotless and great value . 25 minute bus ride into city centre with bus stops outside hotel . All in all I rate this 5stars

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review. We are very grateful for your time in completing such a positive review and even more grateful for your continued custom. We hope this can continue for years to come each time your travel bring you to Edinburgh.

"Reunion"

4
PATRICIA C, Bridgend, United Kingdom 25/04/2022

I booked the Best Western for. Reunion with two friends I hadn't seen for a while I was worried, because when booking for others, I felt it was a responsibility to make sure the accommodation is good I shouldn't have been concerned. The rooms were comfortable and clean. It was in a quiet location. All of the staff were so friendly, helpful and welcoming The food was good The location is a little way outside the city centre, but that is not a problem at all. There is a bus stop right outside the hotel and goes to the centre of town every fifteen minutes , and taxis are readily available. I understand Portabello beach is about 20 minutes walk away and is well worth a visit too, but we spent so much time catching up with our news, we didn't manage to see it this time I would recommend Kings Manor Best Western hotel to anyone planning a stay in Edinburgh.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your recent stay at the Kings Manor. It was great to read how you and your friends got back together and jointly enjoyed your time with us. We are grateful for all your positive comments and hope that you might be able to make your get together a regular calendar entry. There is so much to see and you did not mention the Swimming Pool, Sauna, Steam Room or Spa Bath where you and your friends could continue to catch-up in their relaxing surrounding. Hope to see you again.

"Edinburgh city break"

5
wolvesWM, west midlands 21/04/2022

We've spent 3 nights at this hotel located on the outskirts of Edinburgh. we chose to stay here so the car could be parked safely and have used public transport in and out of the city (£1.80 each way per adult, bus stop outside the hotel, number 44 or 113). We had a club room, very spacious and quiet as it is located to the rear of the hotel. Tea, and coffee in the room were easily topped up. We've seen guests with dogs at this hotel but we have not heard them. We've had good restful sleep on a comfortable bed. Breakfast - good choice of cereal, fruit, yoghurt, cooked selection and toast. The quality of the food has been good in the Bistro. We would recommend a stay for an Edinburgh trip.

"Fabulous family stay"

5
User 19/04/2022

We stayed at the Kings Manor for three nights to celebrate my parents 70th birthdays. We were a large party of 26 people, ranging in age from 5 to 80 plus. We used all the facilities in the hotel. The main outstanding features of the hotel are cleanliness, very large family rooms and most important exceptionally helpful and friendly staff. The hotel is in a great location, with easy access to Edinburgh, Musselburgh race course and 10 mins walk to Portobello beach. We are already planning our next stay in September.

"We got married in the Hotel, absolutely fabulous"

5
User 19/04/2022

I couldn't rate this hotel high enough. The wedding ceremony, the food the service from the staff are impeccable. Any problems we had were quickly rectified and helped by the Team. I really couldn't have asked for a better day. I would definitely recommend this Hotel for a comfortable and welcoming stay

"Loved it here"

5
User 16/04/2022

I would definitely come back here, The staff were friendly, breakfasts were perfect, Staff were lovely, great location, even my dog got a sausage for breakfast. Rooms were clean and large they must have been sound proof because I had the best nights sleep..Also well worth the money..

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review. It is great to hear that you thoroughly enjoyed your time with us. We feel that a well earned break needs to carry a number of factors for it to meet the customer needs and for it to be a fond memory to look back upon. We are delighted that we have met those targets during your recent stay. We hope we will see you and your dog again - the next time you are in the Edinburgh area. Thanks.

"Kings manor hotel Milton road"

5
User 16/04/2022

This hotel is well run, nothing is too much trouble, plenty of advise at reception regarding buses taxis and local events. the gym is great, swimming pool is great with jacuzzi and kids pool, staff are fantastic.. rooms very tidy and clean

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review and very kind words about your recent stay at Kings Manor Hotel - Edinburgh. It was a delight to receive such a glowing review. We were very grateful for your time in passing through how your experience had gone. We hope you will be able to join us again the next time you are in Scotland's capital.

"Perfect for a family stay"

4
User 15/04/2022

Great hotel for a short stay with kids. The family rooms are very spacious and it was great that as well as our double, the kids had a single bed each with plenty of room still to spare. The pool kept them entertained and the breakfast was decent enough. The internet isn't strong enough to stream movies though, so come prepared. Overall, a great hotel for what we were looking for and with a bus stop outside, a great location to travel into the city centre from.

"Perfect hotel to stay"

5
ashp0k, Chessington, United Kingdom 08/04/2022

The hotel was great, very comfy room, food and drinks were just perfect, the staff member/receptionist/room service were very welcoming/polite and went above and beyond to assist us whenever we required assistance. Will 100% recommend this place. Swimming pool/gym/sauna/steam room was a great experience. There's a lot to visit in Edinburg so don't miss it. Wish we could have stayed a few more days

"Poor customer service"

1
User 06/04/2022

The attitude of the reception staff was awful, extremely unhelpful or approachable. Reception staff lack any interest in their guests and zero customer service. Overall the hotel is reasonable but dated. The beds are comfy, breakfast staff were great and friendly.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Dear Sally, We are grateful for your comments. We look for reviews so that we can better understand a Customers experience. Where there is an opportunity for change, that in turn would bring an enhancement to the Guest's stay, we look to act quickly. We are disappointed that part of your feedback has had to focus on a low level of customer care. This is the polar opposite of what we look to achieve and what we regularly see in our feedback. Indeed our regular comments are more akin to those you have mentioned about your breakfast experience. We will use your comments within our next HOD meeting to address any issue that needs polishing. Thanks.

"Great value and overall very good"

4
Philip T, Larbert, United Kingdom 05/04/2022

Typical Best Western style of hotel. Staff friendly and helpful. Breakfast was probably a 7 out of 10. Room and hotel generally a little tired but clean and everything in good working order. Decent hot water morning and evening and WiFi was good. Not a hotel for a special occasion, but for a routine stay it was good value with no issues.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your stay with us. It was good to hear that you enjoyed the breakfast and we are grateful for your comments on the cleanliness of the Hotel - something we work hard to maintain. It is disappointing to read that you thought the Hotel was a little tired. We accept all feedback and use this where appropriate to bring about positive change. When it comes to décor, we additionally accept that personal choice is a main factor. We have ran and seen great reviews on our ability to accommodate Special occasions over many, many years. We are proud to be a well thought after Wedding Venue and Centre for Anniversaries and Birthday's - again though we regonise personal thought in your final comment. Thanks.

"Absolutely incredible!!!! :)"

5
abbsinnit, Perth, United Kingdom 04/04/2022

Wow, how can summarise this stay: first of all, I wrote to the hotel about it being my partners 20th birthday and asked them to write a small note saying happy birthday, and to not worry if not: to my absolute surprise upon arriving to our room there was a birthday banner on the door, and upon entry there were balloons and banners all over. I cannot tell you how happy this made me, and of course my partner. It was so appreciated, and Club Room was impeccable, so spacious, comfy beds, lots of tea and coffees and the loveliest/cleanest bathroom and room as a whole. I am so happy with this hotel, it's our first time staying here too - and we WILL be back!!! Reception staff were so helpful and kind too, a really happy girlfriend and a really happy me. Thank you so, so much to you all!!!! :-) x

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your tremendous review. We are delighted that your stay brought everything you and your partner were looking for. We hope that the occasion lives long in the memory and that it will continually be looked back on fondly. We are very appreciative of your very kind words on our room, our staff and the experience you had as a whole. We look forward to your return - but don't wait until the 21st. Thanks.

"What a find!"

5
Janey-Sue26, Grangemouth, United Kingdom 02/04/2022

Great hotel in a fantastic location. I always look for three things in a hotel room; opening windows with a decent outlook, a bath and a window in the bathroom - I got all three in room 105 in the King's Manor. I'd put a request in for a bath when I got an email on the morning of my check-in, pleasantly surprised that they were able to respond so positively. Really nice young lady in reception who showed me to my room, another young female served me kindly for dinner, she kept a window seat for me on my second night, just nice people who didn't talk in hotel language - just got on with the job of making me feel welcome. I wanted to walk some parts of the John Muir Way in 90 minute sections that were well populated and this hotel was perfectly placed for the Portobello and Fisherrow sections by foot and Musselburgh , Cockenzie and Longniddrie by car. I ate in the Bistro both evenings which saved me going out on my own. That was my only worry in my two nights, why wasn't there more béchamel sauce through the otherwise delicious lasagne?! Thanks King's Manor, I'll be back for more bits of the John Muir Way in future.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are very grateful for your positive review. It was our pleasure to deliver what we could to make your adventure on the John Muir Way as fulfilling as possible. A nice relaxing bath after a hike of any length is exactly what is called for. We are happy you found our Reception and Bistro services to be just what you needed and that you found the staff to be down to earth and accommodating. We hope we will see you again soon for your next installment in your exploration of the famous trail. See you soon.

"Excellent overnight stay"

5
hmlimbach, Carperby, United Kingdom 01/04/2022

Stayed for 1 night on Saturday 26th March, travelling on my own. I arrived after 8pm and the car park was full, but there was parking on the road outside. A reception staff member offered to move his car so that I could park in the hotel car park, carried my bags from the car to my room and ensured that I had all I needed. The room was a large single/ small double, which was beautifully presented and looked to be recently upgraded. Breakfast was good the next morning and was largely self service. Check out was also fast and the staff very helpful with print out maps to aid my onward journey. I have stayed several times now, and always find that the staff are welcoming, and the stay is relaxing. Staying before during and now, I hope at the end of covid, I have always found the hotel to have clear covid restrictions and advice in place, so that guests can feel secure. It is family owned and that ethos permeates the hotel. It is well worth a stay if anyone is travelling to Edinburgh, and its location is excellent, near the bypass and the coast with easy access to the city.

"Nothing special"

3
Sconne21, Basingstoke, United Kingdom 30/03/2022

Highlights: the spa is lovely, the bed was very comfy, the small-room booked was suitable for a lone person. Lowlights: everything was trouble. Whether I wanted a jug of water, a plaster, some ice, enough sweetener, a clean coffee cup, an extra towel in the spa, it was an effort for the staff. I couldn't even have a cup of coffee in the morning because there wasn't ennough sweetener. I had to get everything myself: none of the staff offered to bring these basics to me. The shower was also troublesome to use with me finally working out to push the button and turn it downwards, then wait quite a while for the water to heat. The room wasn't cleaned throughout my 5night stay and really it seemed that the hotel used covid as an excuse to do very little. This is a place where guests are expected to help staff but staff are not expected to help guests. None of the five or so receptionists aged under 30 could even be bothered to say hello or goodbye, even when I left with my luggage. Really poor.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your review. We are grateful for all feedback as we see this as a valuable tool to better understanding our Guest's expectations and opinions. We are grateful for your positive comments on the Spa, your room, and the comfort you found in the bed. We are of course disappointed to read that there were also parts of your stay that you were not wholly satisfied with. The Hotel is currently still operating with Rooms not being serviced during a stay unless specifically requested. This has proved to be a safer way to operate and when requests are made the staff can deliver the request in a manner that limits any risk. We are very disappointed that you would think that our COVID-19 protocols are for anything other than the continued safety of our Guests and the staff we employ. Your observations regarding the Reception staff are far removed from the feedback that is regularly received. However, as mentioned above we take all feedback serious and will of course speak with the Reception team to understand the situations that were in play at the times you mentioned. The restocking of the room Tea and Coffee is no trouble, but in these current times, we need the Guest to inform us what needs replenishing. We will investigate the problem you described with the Shower and how you felt the water took a while to warm up. It may just be the run of pipe to that particular unit. But we will double check this. Thanks.

"Edinburgh Base Hotel"

4
Sandraw7, Cheshire, United Kingdom 29/03/2022

This was our 1st ever vist too Edinburgh and have got to say this hotel is a perfect base for everything you may want to see in and around the area. We are frequent Best Western Hotel customers and the standards do vary. We arrived on a Friday afternoon after a 4.5hr drive we was shown to our room and we just quickly unpacked and headed to the bar for a cold beer. The prices were surprisingly reasonable for a hotel. The room was perfect for our 4 day stay, there was coffee tea and biscuits in the room. The bathroom had a bath and shower with toiletries. The bed was extremely large but comfy. Breakfast was a self serve hot and cold buffet with lots of choice and fresh. You can request poached eggs and gluten free products, this was the meal what set us up for busy days and lots of walking. The hotel is in walking distance to Portobello beach and was a lovely stroll after our long drive. The train station is only 5 minute walk which we caught the Waverly train into Edinburgh on the Saturday and Sunday which took 6 mins this was so handy our car was parked up at the hotel for a whole 2 days no worry of finding parking spots and fees or clock watching. We didn't get a chance to use the spa and pool but maybe next time. There is a restaurant on site which again we didn't get chance to use but the menu did look good and prices seemed reasonable. All the staff were excellent and so friendly. Thank you for a great stay.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your review. We are delighted that you enjoyed your stay with us and are thrilled to learn that you would consider a return visit to sample the Hotel facilities that you unfortunately missed this time round. We are very happy that we were able to meet your needs and that this started to materialise as soon as you arrived with a quick check-in and then some much needed relaxation and refreshment. Similar to the Hotels facilities and you not having time to use them all, the same is sure to be said for what Edinburgh has to offer. So, we look forward to your return for another short break and maximum comfort and relaxation. Thanks.

"Excellent Stay"

5
sprokk3t, Kirriemuir, United Kingdom 27/03/2022

Without a doubt, the friendliest hotel I've ever had the pleasure of staying at. Every staff member was pleasant, polite and happy to go out of their way to make your stay the best it could be. Rooms were large, extremely clean and comfortable with plenty of amenities. Breakfast was plentiful and delicious. We had one evening meal during our stay; service was a little slower than expected, however some staff did share they were fairly new and still learning. The food standard, however, was not affected - everyone thoroughly enjoyed the meal. Hotel also situated in a lovely area very close to main bus route into Edinburgh and a short stroll to the beautiful Portobello Beach. There is also plenty of car parking.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are very grateful for your positive feedback relating to your recent stay with us at Kings Manor Hotel - Edinburgh. To read through your numerous positive and complimentary comments was truly delightful. The experience you have had and the memories you have taken away are exactly what we aim for with every guest that joins us. We are also grateful for your patience and understanding in relation to your evening meal. The hospitality industry has had a challenging time of late and staff recruitment and training are constant just now. We appreciate your understanding in this and again are delighted that there was no lasting negative effect. We look forward to seeing you again soon.

"A great placep to stay very friendly and great food for breakfast and dinner"

5
User 27/03/2022

A really nice friendly place staff went out of their way to help A great dinning room with good service and delicious food room large and comfortable beds are huge so can stretch out with tea and coffee making in room

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer a review of your time spent at Kings Manor Hotel. We were delighted to read that you found the time with us to be great and that we were able to meet many of the needs you were looking for from a short break. We are very grateful for your positive comments and for your sharing these. We look forward to welcoming you back when you can visit us again.

"Short holiday in Edinburgh"

5
User 23/03/2022

Excellent breakfast, close to both Edinburgh (Lothian bus comes every 10 to 15mins) and the lovely Sandy beach at Portobello (10mins walk). LOADS to do in Edinburgh for the tourist - galleries, parks, historical buildings and venues

"Decent hotel but room different from what was advertised"

3
User 21/03/2022

It's a quaint, old-feel, decent hotel but room different from what was advertised. Booked a Standard Double room but got a Medium room with completely different décor. Pros: Friendly staff, spa, location and breakfast. Cons: Low shower pressure, sink too close to toilet, false advertising of rooms, old finishing.

"Brilliant stay"

5
User 20/03/2022

I stayed here for one night 18th March. The hotel is bright and spotlessly clean. Thank you to Dawn for booking in so efficiently. Received a warm welcome from reception and I found Kelly and Lesley-Anne very helpful throughout my stay. My room was airy, clean and comfortable. The bathroom was lovely and I liked the Bee Kind complimentary toiletries. There was a good hairdryer provided. I ordered room service and the food was excellent. The breakfast was lovely. I used the spa facilities after I had checked out. I thought this was great I could use this even though I had checked out. The swimming pool, spa pool, steam room were pure bliss. The place was spotless and lovely. The changing facilities were great and had plenty of hairdryers and space to get ready. I want to book to get a treatment there.

"A very pleasant hotel serving good food"

5
Texel_Birder, Nottingham, United Kingdom 20/03/2022

Situated in a leafy suburb of Edinburgh, a stone's throw from the beach at Joppa, this hotel was ideally situated for my needs. First impressions of the hotel were of a bright and clean establishment with helpful staff. My room was fine with views across to the firth of forth. Breakfast was Scottish/English with excellent haggis and a good selection of hot food, fruit and cereals. I didn't rate their black pudding though, which was overwhelmed by cloves for some reason. I ate in their restaurant on my second night and have no complaints. I had the smoked salmon on toast with horseradish sauce to start and a main of 8oz rump steak with chunky chips etc. Competently cooked and tasty without being fine dining. My only complaint is that I had a lot of trouble signing into the wifi and gave up after several attempts. Not a problem for me as I have healthy data bundle but this is something the hotel needs to look into.

"Birthday Treat"

5
User 16/03/2022

We discovered the Kings Manor Hotel around 4 years ago when visiting family in the area. We have tried to visit at least a couple of times each year since. It is such a lovely hotel, nice rooms, good bar / restaurant and the bonus of a leisure centre. Great location, only a short drive or bus ride into Central Edinburgh and easy access to the golf Coast. Portobello Beach is only a 5 minute drive away with wonderful views and delightful coffee shops / cafes. Already looking forward to returning later in the year.

"Friends reunited"

5
User 09/03/2022

Had a great stay at King's Manor arranged for a friends reunion and changed a few times due to covid . Staff friendly and helpful brought ice water to the room on check in. Family room spacious and had good facilities. Close to portobello beach and the sun was shining so a bonus . We used the leisure facilities - lovely pool sauna and steam room. Dined at the bistro bar in the hotel lovely food and cocktails. Lastly the breakfast was great and had great variety. Would stay again

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Dear Lorraine, Thanks for your review. A reunion that was a long time coming. We hope that it brought everything that you had hoped for and that it was good to see some old faces and enjoy a long awaited catch up. We are very grateful to you for your comments about our staff, Bistro / Bar food, our Leisure facilities and our breakfast. We are delighted that these have all played a positive part in your much anticipated break and we truly hope we can see you again when you are next in the Edinburgh area. See you soon.

"Racing stay"

5
User 09/03/2022

great hotel .good bus service bus stops outsde hotel both ways Room was spacious and very clean.good WI-FI large television.good parking.Staff were very welcoming especially the Breakfast staff.good drink selection.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi James, Thanks for your wonderful review. We were delighted to read how much you enjoyed your time with us at Kings Manor. Although your stay was a racing one on this occasion, we hope you seen enough to consider joining us again for longer where we can deliver a similar service and meet your needs once more. Thanks.

"Great staff"

4
User 08/03/2022

Great staff, amazing breakfast. Rooms were large and clean. Breakfast staff could not have been more pleasant or helpful. The only thing that let us down was the bed. Everything else was perfect. Would go back again

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your great review. We were very happy to read how much you liked your stay and how the Breakfast itself and the staff that served it, helped towards a memorable stay. We love to receive these types of review but also welcome constructive comments similar to that of your own regarding the bed. This will now be passed through the appropriate channels. Thanks.

"18th birthday trip"

4
User 06/03/2022

Staff very accommodating and friendly,I requested birthday banners and balloons in room for our arrival due to it being my daughters 18th birthday. This was done free of charge.lovely clean room and beds very comfortable. Staff booked taxi for us and advised best way to get around to see Edinburgh ,even gave us late checkout free if charge on the Sunday. Overall a great experience and will definitely be back for a longer stay.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We were delighted to read that your break and daughters birthday celebrations were enjoyable. For as special an occasion as a landmark birthday, there needs to be fond memories of the whole day and night. We are grateful to have been chosen to be part of that and are extremely happy that everything went well. We are grateful to you for your fabulous comments on our staff and facilities and look forward to your next visit - hopefully not that far away.

"2 days in Edinburgh"

4
waddy196699, Clitheroe, United Kingdom 06/03/2022

bus ride to the city , but thats what we required, we travel with our four legged friend and she love it , the rooms are clean and the service is good my only criticism is the menu is limited would go again

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your review. It sounds like you all - including your four legged friend - have enjoyed your stay. This is always our goal. We are grateful for your comments on the cleanliness and service within the Hotel. Your thoughts towards the menu have been taken into consideration for any future review. Thanks and we hope to see you again.

"Good choice."

5
User 04/03/2022

This is a clean, comfortable hotel with good sized rooms and serving a pretty good breakfast. The car park has plenty of room and the hotel is a 20 minute walk from the beach. The price was very reasonable, so no hesitation in recommending. We stayed here a month ago, so our return speaks for itself.

"Our Go-To Edinburgh Hotel"

5
Alexander A, Peterhead, United Kingdom 02/03/2022

Our favourite hotel in Edinburgh. We always come here if they have availability. Friendly staff, reasonable prices, quality rooms, good food, free Wi-Fi throughout. What also sells it to us is the on-site car park and the Number 44 & 113 buses to/from Edinburgh City Centre that stop right outside the hotel (journey time around 20 - 30 minutes), so car stays in the car park during our stay. Hotel also concentrates on being environmentally friendly. Hotel is just a 15 - 20 minute walk to Portobello Beach (it is uphill on the way back though!). The only downsides on this stay relate to the Bistro restaurant. It has been a long time issue that the seating on the lower level next to the windows is in a draught from the door access that leads to the hotel fitness suite and outside. The first night we were seated on the upper level, which was fine. On the second night, for reasons not really apparent, the waitress sat us at the coldest table in the direct draught from that door, despite Bistro being fairly empty at that point. It did get fairly busy later on but there were still ready but unused seats elsewhere in the room 2 hours later. We should have protested at the time as we have been here often enough to know this table lies in this awful draught. This entrance really needs to be blocked off, say by converting it into an Emergency Exit Only, but it's presumably kept to entice non resident Fitness Suite attendees into the hotel to eat. Whether it is a result of the Covid-19 Pandemic or just change of policy, the MENU options in the Bistro are much reduced from past visits, especially the Starters. I see other reviewers have also mentioned this more limited menu. Having said that, the food that is available is very good and, being omnivorous, we had no problem finding dishes to eat. The Ribeye Steak was very tender and delicious. and the beef burger I had on second night tasted as if home made. Lovely!

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your recent stay at Kings Manor. We are delighted that you seek us out for any visit to the surrounding area. It certainly does appear that you are both accustomed to and comfortable in the area, although its clear you would prefer an alternative route back from the beach. We hope your visits to the Kings Manor will continue and that each one will bring a different positive memory. It is frustrating to hear that you found the Menu choices limited. We are glad that what you did choose you liked, but disappointed that you found the Menu sparse. There are many contributing factors that will have lead to our current offering and as you suggested a number of external influences may have had an impact on it. We feel the Menu still does and always will offer a variety. We do though, recognise your individual view. If we are reading your comments correct the suggestion of making the current doors to the Bistro a Fire Escape would have a number of knock-on effects. One would be that it would mean that access to the Bistro would then be through our Bar area which would certainly deter a number of families from visiting. The doors you mention are the second in a series of doors and any resulting air ingress is almost certainly due to the primary doors also being open. As you mentioned, should you have brought this to our attention we would have explored all alternatives available at the time. The fact that you were sat there was simply because the seats were available and most likely shared the workload for the staff operating that particular day. Our main hope is that this isolated incident does not reduce your expectancy of a return - but confirms that we would be open to your request of a specific seating area. In the meantime, we will review your comments with the Bistro personnel and management. Thanks.

"One of my favourite hotels!"

5
V6933NPpaulab, Coatbridge, United Kingdom 01/03/2022

Wonderful stay from start to finish! Have been coming here for years and organised an overnight for a group of friends for walks, good food, laughter and conviviality. The Kings Manor was the place to be for us ! Really great to see James after so many years. Would not hesitate to recommend this hotel to others ...great location, food and value for money. Staff efficient and very attentive. It remains one of my favourites!

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your recent stay with us. We are so happy to hear that after a period away you were able to settle and be comfortable with some familiar faces once again. We truly do appreciate your repeat custom and hope this can continue for years to come. We are so grateful for your kind words regarding our staff, our food and our value for money. Hope to see you again soon.

"Back Again."

5
EirlysG_12, Somerset, UK 28/02/2022

Another excellent stay at this lovely hotel. Great breakfast - pancakes and bacon, egg and sausages. Have been coming her for about 6 years now on frequent trips to Edinburgh. Hope to be back in the Autumn.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your recent stay with us at Kings Manor Hotel. We are delighted to have again been able to meet your expectations and deliver a service that will encourage another visit towards the end of the year. We are very appreciative for your comments and your continued custom - thanks.

"Mini break"

4
gkburton2019, Enfield, United Kingdom 27/02/2022

Comfortable hotel, a good place to relax. Well situated for Edinburgh as the bus stop is right outside the hotel and a short distance away from the city centre. Good spa facilities and helpful and friendly staff. We enjoyed our stay.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for sending through a review of your time spent at Kings Manor Hotel - Edinburgh. We were very happy to read that you enjoyed your stay and found your time with us comfortable. We were also delighted to read that you found the time to and enjoyed using the Spa facilities. This complimentary aspect of the Hotel is always a winner for those looking for increased relaxation and escapism. We look forward to you visiting us again. Thanks.

"Lovely hotel"

5
User 25/02/2022

Welcoming staff. Clean rooms. Food was spot on for breakfast and restaurant. Well located for beach and also Edinburgh City Centre. 20 minutes away on bus. Spa facilities were lovely. Used pool, sauna and steam room. Would definitely visit again.

"Amazing hotel and great stay!!!"

5
User 25/02/2022

We came to visit Edinburgh on 21.02.22 - I booked a trip for me and my partner as a birthday gift for him. It was my first time in Scotland and I loved it!!! We were welcomed by the team at the reception were we've received our keys to amazing room- I think staff upgraded it for us to make it even more special!!! Our room had "king's style" bed, loads of space and amazing bathroom with both shower cubicle and a bath that easily fitted 2 people. We had breakfasts booked with our stay and this were delicious and plenty of choice with everyday specials as well. All staff in the hotel- reception and restaurants were very friendly and very helpful!!! Only thing that I could complain about was the fact that I have asked prior to arrival for bucket for wine and wine glasses to be in room and it wasn't but it wasn't a big deal anyway. Apart from that, everything was great. We used hotel restaurant for 2 evening meals which were very reasonably priced and very tasty, I would suggest only putting one salad in the menu as there wasn't really light choices- but again staff was great and we felt very comfortable. Thank you very much for great experience and we will be back for sure❤

"Great friendly hotel"

5
User 24/02/2022

Everything was excellent at this hotel. Would definitely recommend it to anyone. Friendly staff and so helpful. Room was gorgeous and so comfy. Bathroom was exceptionally nice. Walk-in shower was tremendous.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for a wonderful review. We were truly delighted to read this and learn that your stay was such that you would recommend us. We hope that we can see you again too - whenever you are next traveling to or through Edinburgh. Thanks.

"Good choice when in Edinburgh"

4
ricslim, Irvine, United Kingdom 22/02/2022

Stayed for a few nights in Feb in one of the Club rooms - this hotel offers excellent value for money and thanks to the railway station (Brunstane) which is 10 mins walk away, is only a further 10 mins on the train from the centre of Edinburgh. We used the leisure facilities which were good, the staff in the hotel were very friendly and were always busy keeping the place clean which is a welcome sign these days ! The bar is a bit soulless though, it could be given a freshen up. We didn't eat an evening meal here so can't comment….the breakfast was plentiful and decent quality - along with the buffet choices, there's also the option to get a freshly cooked choice. All in all it's pretty good value for money.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your recent stay with us at The Kings Manor Hotel. We are very grateful to you for your feedback and your positive comments about your time with us. Cleanliness is vey important to us and we are appreciative to you for your recognition and commenting on the practice. Hopefully with your comments and experience placed together we will be considered again by you as a value for money option when you are next in Scotland's capital city.

"Lovely hotel with great facilities. Location was good as quieter than central Edinburgh."

4
User 21/02/2022

Was very happy with our stay. Great spa/fitness facilities location was good as quieter than central Edinburgh. Staff helpful and friendly too. Jacuzzi would of been nice but broken. Good in restaurant was acceptable but not amazing.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your recent stay with us. We were thrilled to read that you enjoyed the Spa/Fitness facilities and that you found the overall ambiance within the Hotel was to your liking. We are disappointed that our Spa Bath is not yet operational and recognise that the following adds nothing to your stay - but its return is getting closer and it will be available again after the necessary testing is complete.

"Great Hotel!"

5
AuntieAgnes, Glasgow 17/02/2022

We had a great stay at this hotel and we will definitely come back. The location is ideal for visiting the city of Edinburgh or exploring the coastal area. Our room was great and very comfortable, with everything we needed.

"Mini break"

5
User 16/02/2022

All aspects of stay excellent. Staff in all areas could not have been more friendly or helpful. Room spotless, food very good and dietary requirements catered for. Liesure facilities run very well. Will definitely look forward to returning.

"Great family break "

5
LauraCal1979, Glasgow 14/02/2022

We had a 3 night family break and really enjoyed it. My 12 year old son liked the pool, thought his bed was very comfortable and really enjoyed the breakfast. My husband is registered blind and had his guide dog with him, the staff were so helpful and he found the layout of the hotel very easy to get around. I had a very relaxing time which was what we were after, lovely walk to portobello beach and a great walk along the promenade. We would definitely recommend the hotel and will be back to stay.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your very thoughtful review. We are very appreciative of you taking the time to give such feedback. We are very happy to read that your son, your husband and yourself found aspects of the stay to be just what you needed / wanted. It will be our pleasure to serve you again when you return and we look forward to this for as soon as you can. A walk on the Promenade in the Summer can be even more enjoyable. Thanks.

"A convenient location for a theatre trip to Edinburgh offering great value on a nice comfortable room and free parking!!"

5
Adventure55183875614, Bewdley, United Kingdom 13/02/2022

Great value and only 20 minutes bus journey to Edinburgh centre. Free parking, excellent breakfast and friendly helpful staff. Look forward to staying here again on another trip to Edinburgh and be able to make use of the leisure facilities as well.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi Thanks for your great review. We hope your Theatre trip was a success and that you found escapism in the performance. A you say we are ideally located for trouble free transfer to the City Centre which holds a wealth of tourist attractions and various shopping experiences. Hopefully on your next trip you can sample some of these and then return to ourselves where you can unwind and relax in our wet side area which boasts a Sauna, Steam room, Spa Bath and a 20 metre Swimming Pool. Just the recipe for the closing to an action packed day. We look forward to seeing you soon.

"First class hotel"

5
linda l, Glasgow, United Kingdom 12/02/2022

Good location for travel to Edinburgh and surrounding areas. Beautiful beach nice walk with some nice eating places. Hotel staff very nice and nothing too much trouble for them, stayed a few times and never disappointed

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your continued custom and your wonderful review. We are glad that we able to accommodate you and that our location is seen as ideal for the leisure time you are looking for. We are grateful to you for your comments regarding our staff. Each work hard to bring as high a level of comfort and satisfaction as they can. We look forward to seeing you again soon.

"Welcoming Stay"

5
MarionM350, Saltcoats, United Kingdom 09/02/2022

Room spacious and clean and warm. Food was amazing and staff happy to accommodate other non resident family members at our table. (Booked in advance). Every one of the staff we met in the hotel was so friendly from reception to restaurant, cleaning staff, those at the leisure centre. Great location, easy to access and plenty parking. Handy for Portobello Prom. The hotel has the highest award for green tourism and I really like the fact that Best Western are trying to reduce their environmental impact and to look after the planet - or at least a small part of Portobello! Happy to recommend and would love to come back

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer a review on your recent stay with us. We are so pleased that your stay was both comfortable and full of positive aspects. We feel strongly that a successful break is one that leaves you feeling relaxed and accommodated - it was our pleasure to be able to offer the non resident a seat at your table to enhance your stay. We are working hard in every aspect to lessen our impact on the environment and will continue to do our small part to make a difference. Because it is the accumulation of all these small parts that will bring about change. We hope to see you again soon.

"Stayed for wedding nearby"

5
User 06/02/2022

Room was excellent, very friendly courteous staff, lovely buffet style breakfast-didn't manage to use gym/pool facilities- but will definitely book again and highly recommend - room was ready early to assist getting changed after our journey - couldn't do more for you

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your marvelous review. We hope the Wedding went well and that everyone had a great time. Your comments about your stay will be shared amongst all our departments to confirm what our hard work and individual departments can deliver - contributing to an enjoyable short stay with ourselves. We hope your next visit allows you the time to sample even more of what the Kings Manor has to offer in both the Swimming Pool and the Fitness suite. We hope to see you again soon.

"Incredible Value"

5
justinmorey, Sheffield, United Kingdom 04/02/2022

I stayed for one night and thought that the value for money was outstanding. Having stayed in many 4 star hotels where you think 'why?', this was a 3 star hotel that deserved to be rated as 4 star. The indoor pool is the largest I've seen in a hotel and the whole fitness centre, pool and changing rooms were immaculately clean. If I'm ever visiting Edinburgh or its surroundings again, I wouldn't consider staying anywhere else.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for a tremendous review of our facilities. We are very grateful for your positive comments and thoughts towards how we compare when put against other providers. It means a lot that our guests leave feeling relaxed and fulfilled, whatever their reasons were for staying. We hope you can visit us again where we can guarantee the same level of care that you have just seen. Thanks.

"Amazing Hotel"

5
hazelknox, Perth and Kinross, United Kingdom 04/02/2022

First time at this hotel and it didn't disappoint, first class service from all staff within the hotel, food in bar and breakfast excellent and huge spotless rooms. Hotel had everything we needed for a well earned family break. My intention was to go to the pool but never made it but it looked amazing too. We have a dog and this made no exception to our our stay as the dog was made as welcome as us, even got a doggy pack. Beach 10 minutes from hotel and again was amazing, we will definitely be back. Well done to you all.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review. We are very happy to hear that you thoroughly enjoyed your stay with us and that you are already considering using us again. Its a pity that you did not manage a session in our Pool, Sauna and Steam Room. But that is always something to look forward to on your next visit. We are grateful for your positive comments on our food, cleanliness and welcoming given to all our guests. We will see you soon.

"Lovely Stay"

5
jacqueliner161, Edinburgh, United Kingdom 03/02/2022

We have stayed in this hotel 3 times now when visiting family in Edinburgh. Room was upgraded to a Superior Room which was very nice. Spotless, warm and a very comfortable bed. Food and drink were reasonably priced, bar staff were friendly and helpful.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your very positive feedback. We are happy to hear that you find the services within the Hotel and its associated facilities so enjoyable that you continue to return. We hope this arrangement can continue. We are very grateful for your review of both the cleanliness and the welcoming of our staff. We hope to see you again soon.

"A night away from it all at The Kings Manor Best Western"

5
User 31/01/2022

We were able to leave the family at home in Edinburgh for a night away at the Kings Manor. We enjoyed a wim in the leisure centre before driving to a resturant in Portobello for Dinner. Aferwards we were ablt to stop off in the lounge for a drink.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are very happy to read how you enjoyed your time with us. Our Swimming Pool is a massive attraction to the Hotel and one that we are especially fortunate to be able to offer to our guests. Its great to hear that you enjoyed the setting within our Lounge and that this brought a peaceful and relaxing close to what sounds like a fun filled day. We hope to see you again.

"Gorgeous 3 night stay"

5
martynkinguk, Manchester UK 31/01/2022

I've just returned home from a wonderful 3 night stay here. We drove from North West U.K. so the parking was perfect. We got the bus into the city from the bus stop just outside the hotel - a 15 / 20 minute journey. Breakfast was lovely, and the swimming pool / sauna / steam room was fantastic. Our rooms were pleasant and comfortable. The staff were all SO friendly. Portobello beach is a 10 minute walk from the hotel and is a really great walk. I can't wait to return.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are so grateful for you taking the time to offer feedback on your recent stay with us. It is fantastic to hear that you thoroughly enjoyed yourself, it looks like you squeezed quite a lot into the 3 nights you were with us. We hope we will see you again soon where you can enjoy the facilities and comforts once again and perhaps allow your exploring to take you to some further afield attractions in our area. Thanks.

"Brilliant"

5
User 25/01/2022

We stayed at this hotel for 2 nights and we were really impressed. Our room was upgraded and was very clean and comfortable. We like that there is no housekeeping these days and we weren't disturbed at all. Access to replace coffee, tea and milk is on reception so need need for help in the room. We booked breakfast for both days and it was delicious and plenty to choose from. We had dinner in the lounge on our first night which was good and reasonable prices. Car parking is free and the hotel is in a great place for Edinburgh. We were visiting Musselbrough which is lovely and it's also very near a retail park for restaurants, shopping and cinema Definitely would stay again . Staff are very welcoming .

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review. We are delighted that your stay with us was both a comfortable and enjoyable experience. It's great to read that you would look to stay with us again in the future. As you say, we are ideally situated for City Centre visits, Retail Park shopping and in the other direction a whole host of beautiful coastline. Your comments about both your dinning experiences will be passed onto our Kitchen where they will be delighted that their Menu and preparation has be so well received. We look forward to seeing you again soon.

"Excellent"

5
Carolyn S, Kirkcaldy 25/01/2022

We booked this as we were attending a funeral the next day as it was nearby. However, it is a hidden gem. We loved this short one night stay and will be back to spend longer next time. We did not have time to enjoy all facilities, so would like to return to enjoy a spa experience. The hotel was spotless and the room was very large and comfortable. The staff were very friendly and there was a great camaraderie amongst them. Breakfast was lovely as was the dinner the night before. A very spacious and lovely place to relax. We look forward to a return soon.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are delighted to have received your feedback. We are overjoyed that you found your whole experience an enjoyable one especially given the circumstances that brought you to the Capital. We look forward to welcoming you back when, as you said, you can enjoy far more of the facilities we have on offer. Thanks.

"We love this hotel"

5
User 24/01/2022

Our family has visited this hotel numerous times because it's clean friendly in a great location. The rooms are spacious. All of the staff including receptionists bar staff cleaners all are welcoming and nothing is a bother. I would recommend this hotel.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to review your stay at Kings Manor Hotel. We are so happy that you visit us time and time again and that on each occasion you leave with positive memories. We hope this relationship continues and are delighted that your latest visit has again struck the right chord. Thanks to you and your family for your continued custom.

"21st birthday stay"

5
User 23/01/2022

My daughter and her aunties had a fantastic time and the staff were brilliant. The hotel room were very clean the facilities are great. Night time good was spot on and the breakfast in the morning was great. Will be booking here again.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are delighted that we were able to play a part in your daughter's special occasion. We are very grateful for you taking the time to review the Hotel and its facilities in what we are sure was a full on time. We are so glad you all enjoyed yourselves. Please do not feel you have to wait until the next birthday before you visit us again. Thanks.

"Excellent"

5
newmanmw20, Chelmsford, United Kingdom 21/01/2022

We wanted to stay four nights in the Edinburgh area after attending a wedding in Fife. We chose the Best Western Kings Manor Hotel and were not disappointed. It was excellent in all respects, with friendly and helpful staff, including at Reception, cleaning staff, servers in the restaurants etc. We had a spacious accessible room which included a large, well equipped shower area and comfortable king-size bed. There was ample room for my partner to manoeuvre her electric wheelchair. The restaurants served good food at breakfast and dinner time, and my partner's requirements for gluten-free options were well catered for. There is free on-site parking, and the bus stops right opposite and adjacent to the hotel meant that travel to and from Edinburgh city centre was cheap and easy, enabling us to avoid the hassle and expense of parking there at what was a very busy period. The Kings Manor is also handily placed for a visit to Portobello beach. Would recommend and return without hesitation. A big well done to the owners, management and staff.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your recent stay with us. We were delighted to read how well you enjoyed our services and how accommodating you found us to your needs. It was our pleasure to serve you and we look forward to the prospect of being able to do so again in the future. We are both thrilled and grateful for your positive feedback about the room in general and the dining you experience whilst here. We hope to see you again . Thanks.

"Handy place to stay"

5
User 18/01/2022

Great rooms very spacious and comfortable, you can open the windows which is important for those like me who like fresh air. Good selection of cereals and cooked breakfast, friendly staff and affordable cost

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review of your stay at Kings Manor Hotel - Edinburgh. We are delighted that you found everything during your stay to your liking. We hope with so many positives being seen during your stay, and taking away such positive thoughts on our service, that we can see you again soon.

"Lovely hotel"

5
User 12/01/2022

Excellent service, friendly helpful staff, lovely big spacious room and super king bed. Had our evening meal in the bistro, excellent service and delicious foofBreakfast delivered to our room late morning and we were give a complimentary late checkout. Definitely recommend

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are delighted we were able to make your stay in Edinburgh a wonderful memory. We are grateful for all your comments and it was our pleasure to facilitate your later start to your onward journey. We hope we will see you again. Thanks.

"Great hotel to take the pet pooch!"

4
Freybon, Aberdeenshire, United Kingdom 09/01/2022

We were really impressed with the fact that we could take our puppy to this hotel (for an extra charge) and that he received his very own welcome pack! There were some walks close by that we could have taken him on too. We found the bed incredibly comfortable and the room size excellent (family room) and it was clean with plenty of supplies of tea/coffee available. The leisure area was actually very good though the photographs on the website do it no justice. We were less impressed with the food in the bar/lounge area, there was little choice and what we received was a bit pricy and lacking taste. Otherwise, a good stay, would stay there again and recommend.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your review of your time with us at Kings Manor. We are glad to hear that your stay and that of your puppy was enjoyable and comfortable. Hopefully these experiences will encourage you to consider us again in the future when visiting Edinburgh again. We will take your feedback on your dining experience and review these at the next HOD meeting. This type of feedback is welcome and can assist in the constant evolution of what we offer. Thanks.

"Excellent location and facilities"

5
Tourist753696, Crieff, United Kingdom 09/01/2022

Very welcoming, well priced, great facilities, plenty of parking and a lovely breakfast. Dog friendly, but if you don't like that, don't worry as they restrict doggy access to certain communal areas - you don't have to encounter them while you eat or drink - whilst still allowing those who do like it to not have to leave their pets in the room or car when eating or in the bar socialising. Great balance. Would recommend for Edinburgh visits as is not too far out and within close proximity to regular public transport. Thoroughly enjoyed our stay.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review. It is, as you have said, our aim to cater for a full range of needs and so the protocols we have in place are designed to achieve just that - comfort for all. As you say our location allows for an effortless trip into the heart of the City where there is shopping and many visitor attractions. But there is also the onsite facilities including a 20 metre Swimming Pool, Sauna, Steam Room and Gym. Just enough for another balance between relaxation and distraction. We hope to see you again soon.

"Great value for money, Great experience"

4
Lovely69456, Trowbridge, United Kingdom 09/01/2022

Very nice, friendly and welcoming staff, ready to help at any time. Excellent location, close to main routes yet not too noisy (road wise). Well prepared and plenty of choice breakfast. Comfortable room with good up to date facilities. Plenty of parking - safe and secured. Great value for money, at £40 a night an absolute bargain for what you get, excellent in terms of location, staff, facilities, room and breakfast, will stay again for sure if and when required.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your review. We are very happy to learn how much you enjoyed the various aspects of your stay with us, including the accessibility we have to the heart of the City Centre. It is truly great to read how much you enjoyed the various offerings for Breakfast and the comfort you found in your room. We look forward to seeing you again soon.

"Nice night away."

5
garymcculloch1978, Motherwell, United Kingdom 09/01/2022

Had a great stay at the king's manor. Booked a club room for me and my son. The room was clean, really spacious with comfortable beds. We arrived at 7pm and the receptionist was really friendly and let us know about the food and swimming. We ended up getting room service which arrived quickly and the food was tasty. I had requested a fridge in the room and I'm glad to say the hotel had accommodated this request. Overall a very good stay with friendly staff. Will definitely book again.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to complete a review of your recent stay with us. We are delighted to read how much you and your son enjoyed your stay. We look to encourage a continued and comfortable dialogue throughout any stay and are especially happy that this has brought about us being able to meet your request for a fridge in your room. We look forward to your return visit. Thanks.

"Lovely stay"

5
J13PMB, Buckie, United Kingdom 07/01/2022

Good location, plenty parking, warm welcome, comfortable clean room, lovely breakfast and right price. We will be back and next time we will make use of the lovely pool. Thank you to Vikki for sorting out our reward card problem.

"Pleasant stay"

5
User 28/12/2021

We stayed here over the Christmas period,we found overall the hotel and staff very efficient and professional under very challenging circumstances. Good size room with everything you needed. We had the buffet breakfast which was plentiful and a good choice. A very good base from which to explore the area. We would stay again to explore Edinburgh more ect.....

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your recent Christmas stay with us. We are delighted to read how much you found our service professional and efficient. As you say we have all had a challenging period. To hear comments such as your own, encourages us that the time and effort spent in making our Guests comfortable, safe and relaxed has been worth it. From our many aims as a business - we are especially keen to have our guest depart, relaxed, refreshed and full of fond memories. We hope to see you again in 2022.

"Excellent stay"

5
User 23/12/2021

Got a great deal stayed one night b and b friendly staff on reception was very helpful nice bar and reception area lovely big room super size comfy bed.pool ,steam and sauna were brilliant nice informative staff. And breakfast was perfect could not fault this hotel really enjoyed our stay

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review. It looks like you have had a great time - which is exactly what we aim for, for every guest that says with us. We hope you have a fabulous New Year and we hope your enjoyment with us will encourage a return visit.

"2 night stay"

5
User 20/12/2021

Fantastic stay... Very clean but some areas require some modernising. All the staff couldn't of been any more helpful. Minutes walk away from the beach. 20mins bus ride into Edinburgh. Will definitely stay again.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are very grateful for your wonderful review. It is great to hear that your experience has been one that has you are considering a return visit in 2022. With our location (out of the City) we truly have a wealth of options to consider on your next visit. And of course, as you say, the City Centre is but a few minutes away on the bus.

"Excellent hotel with leisure facilities"

5
User 19/12/2021

Had a very enjoyable stay for 7 nights. The room was large with an enormous comfortable bed, large screen smart tv and hot drinks and biscuits included. Staff were incredibly nice and very efficient. We ate there and the food and service couldn't be faulted. Highly recommend, especially if you are on forced quarantine!

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your positive review of your stay with us. We are delighted to read that throughout your stay you felt comfortable and found the services available to your liking. Our hope now is that based on these experiences, that you will use us again when you are next visiting Edinburgh or the surrounding areas.

"Lovely hotel near Portobello beach"

5
Claire G, Glasgow, United Kingdom 14/12/2021

Arrived later on Sunday 12th December, wish we had arrived earlier as pool, sauna and steam room were excellent. Room was very big and bed was huge and very comfy - bathroom spotless so overall very impressed and iI'll be booking again.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
HI, Thanks for taking the time to offer feedback on your recent stay at Kings Manor Hotel - Edinburgh. We are very happy to hear that your stay was an enjoyable one and we look forward to seeing you again soon. We are very grateful for your custom and kind words. Thanks.

"Great hotel"

5
Tour62830748599, Richmond-upon-Thames, United Kingdom 12/12/2021

Family friendly, family room was perfect, comfy beds, huge room. Great facilities of pool and steam rooms. Breakfast amazing specials- smoked salmon n scrambled egg for example Very helpful staff. Buses into town every 15 mins - 15 minutes walk to beach

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your feedback on your recent stay with us at Kings Manor Hotel - Edinburgh. We are delighted to hear how much you enjoyed your stay and happy to learn that you were able to sample the on site leisure facilities. We will pass your positive comments regarding Breakfast to our Kitchen team who will thrilled to hear that their provision hit the spot. We hope to see you again soon.

"Two night stay."

5
grahamnutt44, Lockerbie, United Kingdom 11/12/2021

We were visiting Edinburgh for our brother in laws funeral. We stayed on the 8th and 9th of December, from the minute we walked in the reception area was lovely and clean and the receptionist was very professional in attending to us nothing was a problem and she showed us how to get to our room. When we entered our room what a surprise we got, the size of the room and the bed were fantastic everything was spotless the hotel is really looking after their guests through these difficult times. The following morning we had the most amazing breakfast that set us up for the day ahead again the waiting staff were impeccable nothing was too much trouble for anything that was requested by guests. The hotel put on a lovely buffet for the funeral mourners in a lovely room on the ground floor. We as a couple decided to eat in the restaurant at night we had a beautiful meal served promptly and piping hot. The staff is a credit to this hotel in all areas we definitely will be back to sample your hospitalty again keep up the good work.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to write a review of your stay with us. Given the very unfortunate circumstances you found yourselves in at the time of your visit - to read such kind words was extremely gratifying. We truly hope that you can find the time to visit us again sometime in the future, under more positive circumstances, where it will be our pleasure to serve you again. Thanks.

"Very good location and an enjoyable stay"

5
gavint157, London, United Kingdom 11/12/2021

Very good location and easy parking. Staff were friendly and welcoming and the room was very comfortable. Particularly impressed by the high level of sanitation and other Covid precautions the hotel adopted. Very good pool Easy walk down to the promenade and beach at Portobello. All in all an enjoyable stay

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your review. It is great to hear you enjoyed your stay with us and that you found all our protocols as effective and comfortable. Our guests safety and comfort are paramount to us. We are glad to learn that you enjoyed the Pool and hope you can find the time to sample the Gym on your next visit. See you soon.

"Excellent break away"

5
Lockwood17, Bath, United Kingdom 11/12/2021

I cannot recommend this hotel highly enough. All the staff were so friendly and helpful and made us feel so welcome. Food was lovely in the restaurant and a very nice atmosphere around the place. The swimming pool area was a great place to relax. Room was large and clean and had a really nice bathroom. The hotel is also in a very good location to get to Edinburgh city centre easily. We will definitely stay here again when we are next in Edinburgh.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for sending through such a wonderful review of your stay with us at Kings Manor Hotel - Edinburgh. We are delighted to read how much you enjoyed the many aspects of our service and your stay. We look forward to seeing you again soon.

"Great stay , as always"

5
Hedgehog344, Bardon Mill, United Kingdom 08/12/2021

Excellent stay as always. Staff are extremely helpful and friendly. Excellent breakfast, big comfortable rooms. Leisure club is included and we got a great deal for our 2 night stay. Enjoyed room service one night, and it did not disappoint. Great location for the beach, yet only 20 minute bus ride or 6 minutes on the train to the centre of Edinburgh. Throw in free parking and and you really can't beat this. We've been coming here for years and will keep coming. Thanks for a lovely stay.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your fantastic review of another stay with us at Kings Manor Hotel - Edinburgh. We are thrilled that our accommodation and service are such that you continue to return time after time. Long may this continue. Thanks.

"Family break "

5
User 06/12/2021

Lovely weekend break with all our family, great service, staff. Bar was also nice and staff very friendly. Rooms are very spacious and clean and breakfast was delicious. Near to bus stops and local amenities. Will definitely stay here again 1st class

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your wonderful review. We are really happy o hear that your family stay turned out to be exactly what you wanted / needed. We are very grateful for your positive feedback on the staffing throughout the Hotel and we know our Breakfast team will be beaming with pride after your comments. We hope to see you all again very soon.

"Wonderful staff"

5
Graeme065, Harrogate, United Kingdom 05/12/2021

This hotel is situated on bus routes giving easy access to Edinburgh city centre. The hotel is to a nice standard with fitness centre attached. Included was breakfast which was buffet style with booking of tables well organised to cope with COVID. What stood out and will make this a must return for us was the friendliness of staff on reception and in the restaurant, Genuine people who cared.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, A huge thanks to you for such a wonderful review. We often say that its the staff experience than can make the difference to any break - business or pleasure. Our staffs attention and willingness to go that extra mile is what we are especially proud of. We are delighted to read that you felt this exact affect during your stay. We hope to see you again soon.

"Excellent, well run hotel."

4
User 04/12/2021

Clean, cosy rooms. Good pool. Options bistro also good, particularly the Mac and cheese! Good care being taken in all aspects of the hotel. Great value. Bus into the city centre stops right outside. Easy walk to Portobello and beach.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are delighted to have received your review of your stay with us. It seems from your feedback that you were able to sample most of what the Hotel has to offer and importantly you enjoyed every part of it. Hopefully this experience will encourage you to visit us again where we will have the Mac n' Cheese waiting.

"Perfect stay"

5
Y7695AIpeters, Stockport, United Kingdom 03/12/2021

We wanted to visit the Xmas Market in Edinburgh and we're looking for hotels nearby. Most hotels in the city were expensive or didn't have dedicated parking. Looking a bit further afield we found The BW Kings Manor Hotel. The hotel is a 10 min walk to Portobello Beach it also has lots of buses that pass by which go to Edinburgh or there is a train station which is a 5 min walk away. This has trains every hour and takes 10 mins to get into the city The hotel is clean and staff friendly. The room we had was a standard but was huge and had an American size bed. WiFi was great and it's also in a 5g area Due to covid the rooms weren't cleaned while we were there but if needed this could be requested The restaurant served great food and was reasonably priced. Breakfast was also great each morning Great place, ideal location would definitely stay again

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for your terrific feedback. We are delighted to read how you have enjoyed your time with us at Kings Manor - Edinburgh. We hope your time in the City's Christmas Market was enjoyable and that we will have a chance to serve you again, before Christmas next year comes around. Thanks.

"Family night"

3
User 02/12/2021

Me and my family went for a family trip from Glasgow to Edinburgh to celebrate my daughters birthdays. We have chosen your hotel because was only one with swimming pool and hydro. When we arrived to hotel and went to swimming pool hydrobath was broken( no one ever told us) and swimming pool was freezing. Hotel is ok but won't be back

"Great Comfortable Hotel"

5
User 02/12/2021

Visited this hotel on day of storm Arwen. Parked easily in grounds. Pleased to find hotel was warm and comfortable, the superior room large and quiet. Meals in bistro were good and breakfast very good, something for everyone. Staff very pleasant and helpful. Never got a chance to try pool or gym but they looked very good. A short 15 minute walk takes you to the local shops and beach area, worth a visit. Bus service right outside hotel to Edinburgh centre, £1.80 each way, better than parking.

"Clean Hotel and friendly staff"

4
hootkillinator, Rathvilly, Ireland 29/11/2021

Needed a no nonsense hotel while enjoying a short stay in the city. Easy access via regular buses or taxi. Hotel was clean with friendly staff. We arrive in the early hours of the morning due to a delayed flight but staff were happy to facilitate our check in with no issue. Room was small but clean with a nice bathroom. All the expected facilities. Restaurant was nice with friendly staff who facilitated us with a table despite not having booked beforehand. We booked in for breakfast for our 2nd morning and had a late breakfast (10.30 latest slot) staff were still friendly despite ua being last in dining area and there was no shortage of food available despite same

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are delighted to read how you enjoyed your short stay with us at Kings Manor Hotel - Edinburgh. One of our many goals is to deliver a service that meets the individual needs of our Guests. We take this on knowing that every Guest will have a different set of requirements such as late arrivals, late breakfast and many more. Us being able to accommodate these, we think, will allow for us to be remembered fondly and if we are fortunate, will encourage a return visit - knowing we are here to serve. Thanks.

"Nice and cosy"

5
Newtonmearns, Glasgow 28/11/2021

Had a lovely overnight stay with my daughter and sister as visiting the Xmas Market this year.... The hotel room was lovely and spacious for 3 adults.... Everything immaculately clean..staff very friendly in all areas.... Breakfast in morning had plenty of hot and cold choices..really enjoyed...in a good location for train, bus or taxi into city centre.... We just parked car at hotel until home time... Checking out was super easy.... Would definitely return and highly recommend.....

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, It was wonderful to receive your review of your time with us at Kings Manor - Edinburgh. We are thrilled to have been part of your visit to Edinburgh and hope that the Christmas Markets brought the right amount of joy that we have all been missing. Your comments about Breakfast will be very welcome from our Kitchen who have been working tirelessly to bring both great choice and great taste to every guests morning plate. Don't wait till next Christmas to visit us again.

"Midweek break"

5
User 27/11/2021

Huge room, very clean, comfortable and helpful, friendly staff. Location is very handy for Edinburgh centre and both train and bus close by. Hotel short walk to fab beach so have best of city and coast. Can't fault at all. Will definitely visit again Didn't realise hotel has electric car charging point which is bonus.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for such a wonderful review. We are delighted to learn that you enjoyed both your stay with us and some of the local attractions. It will be our pleasure to assist you on your return visit with any car charging requirements. We look forward to seeing you then.

"Midweek break."

4
Margot M, Kirkcudbright, United Kingdom 26/11/2021

Spacious, warm, quiet and clean room. Plenty of sanitising stations throughout the hotel. All staff pleasant and helpful. First class restaurant for evening meals. Good breakfast. Only downside was the lumpy and uncomfortable pillows. Despite the heroic efforts of housekeeping, replacement pillows were just as lumpy and hard. This did affect sleep. Well located for visiting Edinburgh by train or bus. Will definitely return. Well done all.

"November break"

5
User 25/11/2021

Lovely spacious single room, great breakfast and the leisure centre was very nice. Clean, warm and staff were very pleasant - certainly a credit to the hotel. Will definitely stay again next year. Easy access to city and local facilities.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are delighted to have received a review of your recent stay at Kings Manor - Edinburgh. We are very grateful for your positive feedback and are thrilled to hear your stay was to the standard that you will be looking to return again next year. We look forward to seeing you then.

"One man and his dog :)"

5
sdpphilp, Manchester, United Kingdom 24/11/2021

From arrival and throughout the staff were amazing, and even with a pooch (nice little touch with free treats and some poop bags too). My room on the ground floor overlooked the tennis courts. The room itself was spacious, toasty (nice and warm), and I felt very much at home. Free tea and coffee with plenty of supplies further available from reception. The team provided a good hanger for when I was out in case pooch was barking etc. Thankfully he just sleeps when I'm out. Felt entirely comfortable leaving pooch in the room (with a view outside). Food: I had the chicken with haggis for dinner. It was delightful, and breakfast was no exception. I booker Bed and Breakfast but wouldn't have minded paying for it should I have taken room only. Portobello beach is less than a 10 minute walk! The dog absolutely loved it. Would most definitely return here! Didn't try the spa, only as a result of leaving the budgie smugglers at home!

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for such a wonderful review. We are thrilled that your stay with us was enjoyable and comfortable for both you and your dog. It was our pleasure to serve you and we look forward to a return visit from you both. Hopefully this will not be too far away knowing the Kitchen delights that await . A reminder though that when you do return - remember the swimwear. Thanks.

"Fabulous stay"

5
bentenisin, Glasgow 24/11/2021

Excellent couple of days at hotel. The room was ready early so off to a good start, Portobello promenade is about 15 mins walk away ( obv linger if you're a slower walker) a few lovely cafe bars to choose from. We had dinner in the hotel on Sunday but this was the average part- Sundayroast was just ok. Room fabulous and bathroom looked new WiFi was great Leisure facilities and spa treatment excellent Very friendly staff Super clean everywhere and all staff adhering to Covid cautions Bus in and out of Edinburgh easy (£1.80 single each) Would definitely recommend

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are delighted to have received such a glowing review of your stay with us. Thanks. The positive comments you have given are aligned with the targets we set ourselves as a family business. Whenever someone stays with us, it is our aim that they take away only fond memories. Your observations of the Sunday Dinner will be reviewed and we are grateful to you for letting us know. We hope to see you again soon.

"3 night stay!"

5
Mac2045, Inverness, United Kingdom 24/11/2021

Just back from a 3 night stay. Hotel was very clean, we had a extremely large double room with plenty of space. Plenty car parking and although there was quite a lot of cars the hotel wasn't noisy. Breakfast was great with excellent choice including the chef's special smoked haddock & poached eggs. Breakfast room staff were exceptionally pleasant with great service. Great facilities with the pool & gym which we used. Although location is slightly away from the centre buses run frequently with the stop right outside hotel door and it's also in easy reach for a stroll along Portobello promenade. All in all very nice staff, can't fault it….we had a really nice stay

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to provide feedback on your stay with us at Kings Manor Hotel. We are delighted to hear of your overall enjoyment during your visit and are grateful for the positive comments on our staff, breakfast, rooms and Leisure Club. We hope your enjoyment and comfort whilst with us will lead to a return visit some time soon.

"Excellent"

5
User 16/11/2021

This is the 2nd time that we have stayed at this hotel and will return again. It is very convenient for the A1 when visiting the city by car. We opted for a premium room, and had no complaints. The room was huge and the bed was massive and very comfortable. All the staff are a credit to the hotel. Covid has been handled superbly, and we felt very safe during our stay.. We had a fantastic stay and have thoroughly enjoyed our visit to Edinburgh again. We will be back. Keep up the good work!

"Very dog friendly, good to have a pool"

5
Woodywanderers, Taunton, United Kingdom 15/11/2021

A good value place to stay, friendly staff, nice pool for a dip and a good atmosphere and food in the bar. Very welcoming to dogs with a useful pack on arriving including a booklet detailing a number of dog walks with maps and useful telephone numbers on the back, as well as a poo bag and treat. Also had grass areas around the hotel where the dog could be taken. Would be happy to stay again.

"Excellent"

5
maitlandayr, Ayr, United Kingdom 14/11/2021

I have visited this hotel on several occasions in the past and thought I knew what to expect but on this occasion they went beyond my previous experiences. I had to call and ambulance for my wife in the early hours of the morning because she was unwell. The night porters, Simon and David, could not have been more helpful or professional. They supplied extra towels, extra refreshments and bottled water at no extra charge and made sure we had everything we needed. At breakfast I was informed by the day staff that our checkout time had been extended again at no extra charge and I was told that if we needed anything to contact reception without delay. Well done to all at BW Kings Manor and I will be visiting you at the first opportunity.

"Super super super"

5
Donner5, Preston, United Kingdom 14/11/2021

Fabulous, a truly wonderful time , clean , friendly staff, nothing too much trouble for any of the team . Breakfast was a super selection even a special in a morning a great surprise and the evening meals were all super, tasty and plentiful, we will definitely return, ample parking ,we enjoyed Everything. Absolutely both bad to say

"Excellent value for money"

5
User 13/11/2021

We stayed here for 2 nights for a family wedding at Esk Mills. Between us we had 4 rooms - 2 doubles, a small double and a family room. All were clean and had everything we needed. Staff were friendly, breakfast was excellent - fresh with a good selection and a freshly cooked special available that was different each morning. We used the pool twice with our two year old and it was great. Would return again

"Excellent"

5
User 10/11/2021

Just returned from a 3 night stay at the Kings Manor. Can't speak highly enough of this hotel. Great location with plenty free parking, a bus stop outside the door and train station a short walk away. Our room, fortunate to have a club room, was spacious and spotlessly clean. We ate in the hotel bistro on 2 occasions and the food and service were wonderful. Breakfast also was very good with plenty of choice. We also used the leisure facilities a couple of times. Fantastic to get a swim before breakfast!!! A special mention to all the staff at this hotel. We had a slight problem with our booking at check in but the reception staff had it sorted in no time. The staff at breakfast were so courteous and helpful with bus info as we weren't too familiar with the area. The bistro staff too were excellent, again so friendly and helpful with info on the local area. Well done to each and every member of staff. Customer service at it's best. Would not hesitate to recommend the King's Manor and we will be back.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, What a wonderful review. It is fantastic to hear that your stay was one that has you already considering a return visit. It will be our pleasure to serve you again. It is always a delight to read reviews such as your own - that show the complete service we look to offer every guest. We are very appreciative for the positive feedback you have given of our staff throughout our various departments - we were glad to be of service. We look forward to seeing you again soon.

"Portobello Hotel"

5
User 08/11/2021

We had an overnight stay at Kings Manor and what is so great is that our dog is made very welcome too! The ambience is great the plants in the hotel and in tubs around were very pretty.. The room was excellent and spotless.Breakfast was good. The staff are very helpful and friendly. We have stayed here before and will be back! Thank you.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are delighted to hear your stay with us was a positive experience. Our aim is always to welcome all our guests warmly and to cater to their needs throughout their stay. This goes for our 4 legged friends as well. Your wonderful review of the setting of the Hotel and the various planters is great to hear - thanks. We look forward to welcoming you back on your next visit.

"Great place to stay!"

5
User 07/11/2021

Room was spacious and clean. Comfy beds, had everything we needed. Close to bus route. Easy walk to the ocean/beach. Staff was very helpful and friendly. Called us a taxi. Safe neighborhood. Highly recommended.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We are very appreciative of your positive feedback. We pride ourselves on being customer focused and having each visitor warmly welcomed and comfortable throughout their stay. It was our pleasure to serve you while you were at the Kings Manor Hotel.

"Birthday trip to Musselburgh Races"

5
Ann R, Dundee, United Kingdom 05/11/2021

Booked this hotel for a couple of nights as we were going to the races at Musselburgh. We were warmly welcomed to the hotel by the receptionist, check in was very quick and easy, rooms were fantastic, very spacious and immaculate. Booked Options Bistro for the first night,friendly and attentive staff, plenty choice on the menu and all very tasty and good value for money. Breakfast in the morning in Lauders Restaurant, again warmly welcomed by staff, fantastic selection of freshly cooked food, fresh fruit, cereals, etc. On our second night having been all day at the races chose to settle in the bar for the evening, great bar staff, very helpful. Ate in the bar, same menu as the Bistro, brilliant! Every member of staff that we encountered during our stay were friendly and could not do enough to help you. All staff are a credit to this hotel. It was our first visit, won't be our last. Thank you for helping to make my birthday stay extra special.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, It is wonderful to hear that your stay with us was enjoyable and one that would encourage a return visit. We look forward to welcoming you back when you are next in Edinburgh. We hope that your trip to the races was equally rewarding and that lady luck was on your side. It might be that she was off that day? However, we are delighted that our part in your Birthday celebrations was a success and that this particular memory is long lasting.

"I would use the hotel again but if I was given a room like that I would get another room. Eating in the restaurant was lovely. "

3
User 04/11/2021

The room we had was clean but the bathroom was old and not up to scratch all. I didn't feel comfortable using the shower at all. The toilet needed se bleach down it. The tiles had black in them To be honest just rip it out. Staff were 100% brilliant The restaurant was 100% The location was 100% I would use the hotel again .

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to offer feedback on your recent visit. Its great to hear that the Staff you interacted with were what we take pride in - friendly, approachable, reactive and helpful. We are also delighted to read your scoring of the Restaurant - its great you enjoyed the setting, service and food. With regards the Bathroom - this is disappointing to hear. We will be speaking with both Housekeeping and Maintenance to determine what can be done immediately and what ties into the ongoing upgrades throughout the Hotel. We look forward to seeing you again.

"Average hotel, convenient for Edinburgh"

3
Craig S, Stafford, United Kingdom 02/11/2021

Expensive for this star hotel. Had a club room, bed comfy, shower worked well, quiet room. Leisure club poor, jacuzzi not working, food poor for a Best Western, had Breakfast and one Dinmer, restaurant smells of fat, need to do something with the air conditioning as not great, staff pleasant and helpful. For £171 a night it was expensive, would stay here again only for business for a bed, not a romantic weekend break.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for completing a review on Tripadvisor relating to your recent stay with us. I believe my colleague has been in contact with you through another media and that he has answered your comments relating to the Restaurant and Food. With regards to the Leisure Club, the Spa Bath being out of action whilst you visited will have been disappointing and we are sorry that this was the case. We have been awaiting parts for a number of weeks and have unfortunately seen two delivery dates come and go without their arrival. We're pleased to say that this should be back online shortly after November 9th. We do hope you were able to make good use of the other facilities within the Leisure Club - Swimming Pool, Sauna, Steam Room and Gym. Overall we recognize that we may not have exceeded your expectations on this occasion, but we're delighted that you will be back and we can offer the complete service to you in the future..

"Weekend away"

5
9988chrissmith, Dubai, United Arab Emirates 02/11/2021

Fantastic hotel to stay with your dog. Staff were very helpful & friendly, excellent choice for breakfast even a couple of sausage's for our sausage dog. Will stay here again when back to Edinburgh. Keep up the good work.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, We really appreciate you taking the time to give such a fantastic review. All the staff work hard to achieve these standards and we are continually looking at ways where our service can be enhanced even more - this, we feel, is what contributes to a great stay.. We take great pride in being Dog friendly and as our guest would always look at ways to make them as comfortable as possible - sausages, on this occasion, seems to have hit the spot.

"Very impressive"

5
User 01/11/2021

Highly impressed all round. All of the amenities here are superb. The breakfast was lovely every morning. Everything was fresh and well cooked. All of the staff here are very polite and go out of there way to look after the guests.

Mark Ramsay, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi, Thanks for taking the time to right such a positive review of your stay. We look to make every stay with us both special and memorable. To read your review and learn how enjoyable your stay was is tremendous. It will be our pleasure to see you again should your travels bring you back to the Capital City (or just outside)

"Expensive for pretty basic"

3
duddingston15, United Kingdom 29/10/2021

3 nights fo £ 300 + staff very pleasant and helpful, room clean but functional, poor shower in terms of power and heat , food choice in bar both limited and uninspring. Availability of swimming pool a real plus - at least showers there were decent This hotel really had a feeliing of faded 1970w ...

"Leisure Stay"

4
User 26/10/2021

Stayed in BWKMH for 3 nights, really excellent value, clean & tidy, breakfast excellent, bistro excellent & handy after being out all day - ate here 3 times & food was really good (the Sunday roast was nice but a bit bland), local bus stop right iutside for both ways . . . most importantly though was the STAFF, they were really lovely, helpful & friendly - thank you. I would definitely recommend BWKMH to anyone & would stay here again.

"Brilliant hotel"

5
Minic00per2010, Stirling, United Kingdom 25/10/2021

We had such a good stay at the Kings Manor. Bedroom was brilliant, food great and service to match too. Loved using the pool. A comfortable stay even with the Covid guidelines in place. Well done team Kings Manor, another great stay!!

"Great stay In Edinburgh"

5
Debbydoodah, Durham, United Kingdom 25/10/2021

Kings manor is clean, well located, plenty of parking, good breakfast and very good value for money. My husband stays at the kings manor frequently for golf weekends but we've also stayed there a few times now for family trips (we booked three double club rooms) with our grown up children and their partners. The hotel is dog friendly and coeliac friendly and the staff are lovely.

"3 day break"

5
User 21/10/2021

Had a super time at the best western kings manor. Very impressed with the service, friendliness of the staff and quality of food and cleanliness. The room was large and quiet. Breakfast had a super choice and non milk alternative provided without having to as for it. All fresh food. We will definitely return Thank you

"Family Trip"

5
LAMcD, Perth, United Kingdom 21/10/2021

As soon as we arrived we found a parking space no problem in additional parking area as hotel was busy. There is CCTV overlooking car park. Staff were so friendly at reception. Stayed in a family room at the hotel on 2nd floor with my partner and 2 kids (7 and 12). Room was extremely spacious. We had a large queen bed and 2 single beds. There was still lots of space in the room. Room was warm which was lovely as have stayed at many hotels where rooms are freezing. They have windows that can be opened slightly if room is too warm. Everything felt very clean in the room and rest of hotel. The cleaner never stopped. Floors were always being mopped and things disinfected. We had bed and breakfast rate. Buffet breakfast was lovely. Plenty to choose from (hot and cold) and staff were amazing. Very attentive and kept all food stocked up throughout breakfast. Best bit was the swimming pool. Towels are provided, you just need a £1 coin for locker. Water was actually warm which was lovely. Was enjoyable to stay in longer with the kids! There is a small baby pool. Lane swimming and normal pool area. There were a couple of aqua classes for members that started at 11am but they just split the pool in half so non members could still swim which I thought was great instead of us having to leave the pool. Steam room and Sauna also open. Jacuzzi was broken as was waiting on a new part. Location wise I would definitely recommend this hotel for a visit to Edinburgh. Bus stop right outside hotel and train station nearby. A short walk (20 mins) takes you to Portobello Promenade. What a lovely area. Beach is super and there is a park and amusements for kids. Fort Kinnaird is also a 5 min drive from hotel where you will find lots of eating places and every shop you could ever need! Great day out just to shop here!! Definitely one of the best hotels we have stayed in with kids for a long time in terms of staff, quality and things to do. Will be back for another visit soon.

"Family weekend (4 adults, 2 kids & chocolate Labrador)."

5
User 20/10/2021

Family weekend (4 adults, 2 kids & chocolate Labrador). We have stayed here a few times over the last couple of years: special birthdays & events. As always, we were well looked after & service was excellent with friendly, courteous & knowledgeable staff. Robert (Manager) was very kind & helped us book another weekend (just for the two of us) in a few weeks time.

"Birthday stay"

5
Michael S, Manchester, United Kingdom 19/10/2021

Stayed here for a friends birthday visit to Edinburgh, uniquely this is one of the hotels in the area that offers a large and spacious 'Triple Room' x3 Single bed configuration. This was perfect as a group for us using the hotel as a base. I have stayed at this hotel many times over the years. It is clean, well equipped and quiet. The staff are very friendly and service is good in the bar and restaurant. This hotel is located near Portobello beach front and is just down the road from the train station. 1 stop on train and you have arrived at Waverley in Edinburgh City Centre for around £3.50 return. Taxis from the hotel cost around £20 for a 7/8 mile journey. One thing we were suprised about is the lack of Uber drivers in Edinburgh (not related to the hotel) hence we used the train to get into the Centre. This Hotel is at least £100 cheaper than other options and always delivers on value for money. 100% staying at this hotel again on my next visit.

"Anniversary stay"

5
stephen t, Rothesay, United Kingdom 18/10/2021

Booked king's Manor for a long weekend break to celebrate our 30th Anniversary. It didn't disappoint. On arrival checked in by friendly helpful staff, chose to eat in the restaurant. Service was a little slow but food was good and we weren't in a hurry. Finished our drinks in the bar area . Wife enjoyed the pool and sauna included in the booking price. Breakfast each day was good with plenty of options available. Location is ideal for Portobello beach . We used the borders-train to visit Galashiels and local bus service to get to Rosslyn Chapel . A perfect break made in part by a great hotel

"little gem of a hotel"

5
User 15/10/2021

rooms are rather old fashioned but spotless and beds were really comfortable, up to date bathroom was there. i used the pool/sauna and they were small but still good. i ate and drank in the restaurant and the food was reasonably priced and lovely.

"Perfect"

5
User 15/10/2021

Our stay at Kings Manor Portobello was our second. It was a 3 night stay, and as we did the first time, we loved it. It's location, 7 minutes by train to Edinburgh is perfect. A 10 minute stroll takes you down to an amazing beach. On arrival we received a warm and friendly welcome. Our room was perfect, clean and comfortable. We had 2 meals in the evenings in the hotel, each time a wonderful experience. Breakfasts couldn't have been better, and the option of haggis with your breakfast I loved. Every member of staff we encountered throughout our stay couldn't do enough for us. Friendly and helpful at all times. Not only would we definitely return, we can't wait to. Even in these times we felt safe and welcome. Thank you all so very much.

"Not like the pictures"

3
User 12/10/2021

Maybe it was the type of room I chose (single) but looked nothing like the pictures. Very outdated with no plug sockets next to your bed, closest one where the tv is. Not sound proofed at all in the day I could constantly hear next door on the phone as if he was in the room and St night the snoring was so loud. Would not have survived without earplugs. Swimming pool was nice but the hot tub wasn't allowed to be used which was the main reason I went.

"Exceeded expectations"

5
Jodie B, Essex, United Kingdom 11/10/2021

We really enjoyed our stay, staff were excellent, rooms nice & big, very dog friendly, spa basic but nice (hot tub closed I'm assuming due to COVID) food was great! Would definitely stay again! Great value for money too :)

"Perfect getaway"

5
lmcarey83, West Kilbride, United Kingdom 11/10/2021

We stayed for 2 nights to celebrate my daughters 14th birthday!! It was perfect, so much at the hotel you really don't need to leave which is our plan for our next stay!! Food was amazing!! But 100% the best part was the amazing friendly staff who literally can't do enough for you!! Looking to book our next stay ASAP!!

"Excellent"

5
User 07/10/2021

Booked 2 rooms for overnight stay . Staff were all very helpful and friendly . Receptionist booked us a taxi to take us to Playhouse Theatre and let us know when it arrived . Breakfast next morning was plentiful and all areas kept spotless re COVID guidance with hand sanitisers available throughout hotel . Excellent value for money . Will be back

"Excellent"

5
jax11ard, Lancs UK 01/10/2021

We stayed for 5 nights on a city break The reception staff are really helpful—we requested a quiet room and got exactly that.Little extra touches that help—like lending me an umbrella because I'd forgotten mine The breakfast was good and we only had one evening meal there which good Excellent swimming pool which was never overly busy Excellent public transport links to the city centre so we never moved our car.We preferred the train (the hotel seem to promote the bus).The train station is a 5min walk from the hotel and it takes 8 mins to central Edinburgh.The bus stop is right outside the hotel.We used it once and it takes over 30 mins to the city The town of Portobello is a 20 min walk away We highly recommended this hotel

"To the Manor Born"

4
spycatcher007, Elgin, United Kingdom 01/10/2021

We stayed in the Manor for one night so that we could attend an early appointment in Edinburgh the following day. We were pleasantly surprised at the size of the room, which was about double the space one would normally expect in this type of hotel, and it was conveniently located, just a few steps from Reception and the front door. That is important when you have dogs, who may need access outdoor for the purpose of spending a penny. We enjoyed a nice meal in the Bistro in the evening and an adequate breakfast in the restaurant in the morning. I must say that all the staff were friendly and efficient, and we couldn't fault the service. On checking out, I discovered that we had been upgraded to a club room, which is why there was so much space. It's worth to check if such a room is available when booking. There is a nice view of the old Leith Nautical College from the hotel. It is an interesting architecture which, end-on, looks like the bridge of a ship. It now goes under the new name of “Jewel & Esk Valley College” and, sadly, no nautical subjects are taught there any more, as is usually the case when these things happen!

"Brilliant hotel, location and staff!"

5
aimsc90, Wigan, United Kingdom 01/10/2021

We stayed here for a weekend in September and would recommend it highly! A short walk from Portobello town centre and the beach meant that it was ideal for a getaway with the dogs! The staff at the hotel were so friendly, polite and welcoming and Meg in the restaurant for breakfast deserves a special mention as she went above and beyond! It was such a bonus that the dogs could come down for breakfast with us so we didn't have to worry about leaving them in the room. They also had non dairy milk available! The bonus of having the spa onsite meant that once the dogs we're tired we could get some R&R time ourselves. Overall, it was a fantastic stay! With such a warm, friendly welcome and the facilities available, it was the perfect hotel! Thank you so so much!

"A great stop over in Edinburgh"

5
john C, Southend-on-Sea, United Kingdom 24/09/2021

We have stayed here before COVID as a convenient place when on our way from the south to north of Scotland. We always enjoyed our stays and this time decided to stop for 4 days to visit the city. We felt that the hotel had really got to grips with the new COVID regime and things went very smoothly. Staff were very helpful in spite of doing a lot of running around in the busy breakfast and restaurant rooms. The hotel is well situated to get into the city with 2 bus lines stopping at about 15 minute intervals just outside the hotel. The Brunstane Scotrail station is about a 10 minute stroll away with frequent trains on weekdays to Waverley station. Not on sundays though. We ere offered free breakfast with our stay and, overall,it was excellent value for money.

"Don't hesitate to book outside Edinburgh but don't let that put you off public transport is spot on and cheap "

5
Paul B, Dewsbury 24/09/2021

We loved them room very spacious great shower brilliant staff nothing too much trouble great breakfast plenty of choice staff was very especially Helpfull Lisa on front desk advise on which buses to use just outside the hotel into Edinburgh

"Lovely"

5
EllesR, Liverpool, United Kingdom 24/09/2021

Very clean hotel. Breakfast was very substantial with lots of choice. Used the swimming pool a couple of times and this was lovely. All the staff we encountered were friendly and helpful. Bus stop right outside the hotel for regular buses into Edinburgh, a 25 minute journey. We will be back!

"Brief visit to Edinburgh"

5
homer1954, Beverley, United Kingdom 17/09/2021

Excellent breakfasts, lovely, helpful staff and plenty of safeguards in place for personal safety. Nice clean rooms and easy to find, plenty of parking and also good transport links to the city. Will definitely recommend to my friends and family.

"Excellent and Friendly Service"

5
User 15/09/2021

We had booked 4 rooms for family to attend a 100th birthday party and family were coming from Canada to celebrate. Unfortunately 2 members were unable to travel form Canada last minute due to Covid complications and we were anticipating paying for the room as we had not been able to inform Hotel staff of the change until check-in. There was however a lovely lady working the desk that evening named Emma who said she understood our situation and as the rooms had not yet been charged for she was not going to insist that we pay for the room which was really greatly appreciated. While checking us in Emma had to contend with 3 different members of our party trying to talk to her at the same time as they were a little frazzled from driving on British motorways all day. To Emma's credit she managed this hectic situation with poise and professionalism and made us feel very welcome. All the staff working in the hotel were friendly and appeared genuinely happy to help with any queries we had but I would like to make a special mention of Lisa who also worked the reception desk. Our plans had changed for the 5th time that day and I needed to change the time we had requested for breakfast so called up and spoke with Lisa. She was happy to help and there was a fantastic table ready for us and the breakfast team seemed well informed that we would require wheelchair access for my 100 year old grandfather who was visiting us for the meal. The breakfast team have been really nice and efficient on all our visits but on this occasion a few were so good that I feel you need to know about what a great job they are doing. There is a fairly short lady with short hair who has always said good morning to our group warmly and ensures we do not need anything while we are dining. There are also 2 young Spanish girls with bright smiles and welcoming faces that it was a pleasure to be served by they should all be proud of the job they are doing. A final mention to the breakfast lady who took the time to ensure my Grandfather was comfortable and happy. He was of course fine and really enjoyed the little flirt she had with him at the table. It wasn't such a big thing but I thought she should know that my grandfather told everyone he met for the next afternoon how he had pulled a nice girl over breakfast. It made his day so Thank you very much for your time and attention. You are all superstars and I hope your Boss recognises you all appropriately. Regards, #Very satisfied customer.

"Great hotel"

4
User 15/09/2021

Had a lovely short stay here. Great hotel. Good location just a short drive into city or coast. Dinner was very good in the restaurant and breakfast was excellent with lots of choices. Very comfy huge bed. Only negative was the room was so hot and made sleeping a bit difficult. Didn't think to ask if they had a fan tho. Overall a great place to stay

"Happy Holidays for Four Generations of the Family"

5
MerlinRalphie, Newcastle upon Tyne, United Kingdom 14/09/2021

Four generations of our family visited Kings Manor for a staycation. I chose to return due to prior experiences, the on-site pool and gym and caring staff. This visit was no exception. My mum, who has been shielding, felt well cared for and safe. Rooms were clean and beds comfy. Children were welcomed and everyone made our visit special. We look forward to returning in October and December!

"Good value hotel in a good location"

4
Chris B, Lincoln, United Kingdom 13/09/2021

We booked this hotel as part of a trip to Edinburgh and a ttrip down the east coast into Northumberland. The hotel is located a short drive from Edinburgh close to the seaside resort of Portobello which is worth seeing. The room was clean and spacious with all the usual facilities

""Another enjoyable stay""

5
User 10/09/2021

Another enjoyable stay at King's Manor. Checked in online and arrived hassle-free to find plenty of free parking on site. Nice friendly staff, a comfortable room and bed, 32" telly, a large walk in shower to enjoy, and free use of the swimming pool and fitness centre. Well situated for a 10 min. stroll down to Portobello beach with regular buses (44 & 113) stopping outside the hotel for Edinburgh city centre. Will return.

"Holiday"

5
linda l, Glasgow, United Kingdom 09/09/2021

Have stayed at Manor Royal a few times great hotel central for buses and absolutely fabulous staff nothing too much trouble. I had asked for ground floor and a fridge in room and this was all done when I arrived. On morning we were leaving asked receptionist for milk as my sister has to take made up drinks the receptionist happily obliged and would not take any payment for this. Will return again soon.

"Good Feeling all round"

5
User 09/09/2021

There was a good feeling all around the hotel, staff were friendly and helpful, prices reasonable, excellent spa'leisure center- at no extra charge, they are pet friendly as well- with some useful garden space to excercise our dog.

"Good hotel friendly staff"

4
792carl, Doncaster, United Kingdom 08/09/2021

Good hotel with friendly staff, good location on outskirts of city, large room and large bed. The hotel has numerous recreational facilities. Accepts dogs £10 per dog per night. Rooms slightly dated decoration wise but more than acceptable

"Two night"

4
User 07/09/2021

stay as part of a longer touring holiday round Scotland. Great location for getting a bus into Edinburgh. Stop right outside hotel. Had nicely appointed room at back of hotel away from main road, although road not that busy. Large nicely appointed room with very large, comfy double bed Two draw backs. Room on third floor but lift stops above room so a couple of flights of stairs to go down to get to room which when carrying luggage not helpful. The other was the completely inadequate shower. A hose type shower over the bath. Could not stand under it as no pressure do resorted to holding it over head. For the standard of the rest of the hotel that was very poor. Otherwise I would give it a top rating.

"A perfect stay"

5
User 03/09/2021

The room as one of the best we have stayed in. The facilities were very good. A lovely sized pool. And the staff were all exceptional. From reception to cleaners they were all cheerful and friendly. The food was very tasty. We will definitely come back.

"Lovely hotel with pool, just a stroll from Portobello beach"

5
User 02/09/2021

Plenty of parking and the links to Edinburgh centre have already been covered by other reviews. Main reason for visit was to explore Portobello beachside and cafes. We were upgraded to a ‘club' room which was immaculate and very comfortable. Drying line above bath was appreciated. Food was fine too - classic upscale buffet breakfast. Splendid pool - slightly marred by grumpy local users who seemed to think it should be for them and not the hotel guests!

"Visit to Portobello beach"

4
h0ward3, Northamptonshire, United Kingdom 02/09/2021

Stayed at Kings Manor only for one night but impressed with the room and facilities. Didn't eat there so can't review the food. Room was very clean Parking was easy and reception staff helpful. Had a good nights sleep. Very convenient for access to beach and to bus route to Edinburgh. Would stay here again.

"King's manor"

5
User 31/08/2021

We travelled to this hotel, for a weekend away. City centre hotels don't really cater for cars. So King's Manor was ideal just out of town with free parking. A warm welcome was waiting for us, spacious rooms with all mod cons. Easy access into town from just outside the hotel. Service quick and reasonable priced. Would recommend to any one.

"Great facilities and value for money"

5
LamBen75, London, United Kingdom 31/08/2021

Friendly and knowledgeable staff, excellent facilities (pool, sauna, gym etc.), great location (bus stop right next to the hotel will take you to the city centre in 25 mins & Portobello Beach is a 20 mins walk). Also convenient to have a buffet breakfast available and a separate restaurant to grab a bite during the day. A great experience for a solo trip.

"Pleasant safe stay"

5
jillslater, Argyll and Bute, United Kingdom 27/08/2021

As a returning customer i found staff to be friendly and helpful they also remember you from previous stays. Hotel was apparently full but the measures in place to ensure safety meant you did not feel it was full. Covid-19 measures still in place are very welcome and reassuring

"Lovely"

4
Ally1603, Stockport, United Kingdom 27/08/2021

We booked a 3 night stay with our children 8 & 13 to explore Edinburgh. The hotel was a little further out than I thought but this didn't affect our stay as there was a bus stop right outside with a regular bus service that took you right to the city centre in around 20 minutes. We had a family room which was really spacious & well laid out. Plenty of towels were provided in the large bathroom. The staff were lovely & very helpful at check in. We arrived early & they were happy to store our luggage but we decided to just leave it in the boot of the car until we came back later. The facilities were great. My only complaint would be that the pool was only accessible to the children between 9am-7pm. This meant we couldn't make use of it before breakfast & after a full day of exploring we weren't usually back by 7 to make use of the pool. We ate in the hotel the first night we arrived. Again, staff lovely & polite. We were booked in at 8pm & were seated at 7.50. Our order was taken around 8 & we didn't receive our food till nearing 9pm which wasn't ideal but they were rushed off their feet. Breakfast was lovely, plenty of options to cater for all needs. All I n all it was a great hotel in a great spot with lovely staff.

"Disappointing"

2
SDE211, Liverpool, United Kingdom 26/08/2021

I'm a Best Western reward card holder and have stayed at the King Manor Hotel 6 or 7 times for business and always been happy with my stay. I booked this trip, which was for my daughters 21st birthday, via an email link stating 'Breakfast on us' therefore assumed it was included. On check in I was told it wasn't and was told that they could do nothing about it and I would need to call booking myself to try and resolve. I spent 10 minutes trying to get through and abandoned the task as we were there to celebrate a birthday. We ate breakfast elsewhere. I've always been very happy with my rooms at this hotel. Unfortunately this was not the case this time. The carpet had stains, the top of the chest of drawers was covered in old stained carpet, the remote control was filthy and lastly but most importantly the chair has a sharp nail sticking out of the wooden arm which resulted in my daughter sustaining a deep scratch to her arm. Very disappointing for a birthday trip.

"Edinburgh weekend"

5
andrearussell2018, Hitchin, United Kingdom 25/08/2021

Some of the décor is a bit dated and some of the rooms a bit tired but the staff are lovely - they were very helpful and cheerful. They are managing many booking sheets for meals and the gym. They did this so well and were flexible. It's a good location and decent parking. Good gym and pool - lots of changing space - remember a £1 coin for the locker!

"Lovely hotel near Portabello Beach"

5
Cristin M, Oxford, United Kingdom 25/08/2021

We've visited friends several times in Edinburgh and we're looking for a different experience from the city. Happily we learned about Portabello Beach and set about looking for family accommodation. The Best Western is a lovely site with big family rooms and a fitness and pool centre for those days when the Scottish weather isn't participating. Happily, we got some sun and fun as well as time on site. I would recommend for those looking to stay outside the city and explore Portabello Beach.

"Super"

5
Cutts, North Hykeham, United Kingdom 20/08/2021

First time visited this Best Western, originally for attending the Tattoo. However that was cancelled but we decided to travel up and stay anyway. Glad we did. Had a family room just for us two so plenty of space. Everything was as expected in the room. Very comfortable. Staff were brilliant both on reception and in the bar, professional but very friendly and welcoming. Location was perfect for us a 15 minute walk to the Portobello beach and promenade. Loads of activities going on here. 20 minutes by car into city centre but a bus stops right outside the hotel. Lovely stay and we'll definitely be booking again for next years Tattoo.

"Amazing Hotel"

5
pickynickers, Sheffield, United Kingdom 20/08/2021

We came here with our dog as it was advertised as a dog friendly hotel, this was our first time away with our pup and to be honest I didn't expect too much. We were greeted by the receptionist who gave us a dog pack with biscuits, poop bags and a leaflet with local dog walks. The hotel was exceptional, the room was huge the wet room was huge the staff were very friendly and the bars and restaurants were great. We were allowed to take our dog to breakfast and in one of the bars for food at night. The leisure facilities ie pool, gym and sauna were out of this world THANK YOU for making our short holiday to Scotland an enjoyable one, would deffo return!!!

"Rude unhelpful reception lady"

1
User 20/08/2021

Grubby dirty. The pool has a smeg/ dirt line round it and freezing cold and the hot tub isn't in use none of this was listed in the description when purchasing the room. We paid extra on top of the normal room price for breakfast and didn't want to take the breakfast on the second day and they refused a refund a very rude lady told me the food was inclusive of the price. I tried to explain to the idiot that they have 2 prices on the site one with food one without and it wasn't included in the room rate but she didn't understand and told me very nasty way that she simply wouldn't talk about it and if I didn't take the food it's my fault and that's that. I've never been charged by a shop for items I didn't take but there you go. Blood looking dots stained on the pillow. Anyways back to the hotel I'll let the pictures do the talking. I would like to thank the hotel for the link to trip advisor to publish this review most helpful unlike the lady on the reception I would say one nice thing there is one lady who works on the reception who is wasted in this hotel she's fantastic she wears glasses and used to work in the travel industry and was actually really nice. Maybe she could train the Pratt from the second day.

"Last Minute Short Stay"

4
LancashireShell1965, Lancashire 18/08/2021

We decided we liked the beach at Portobello and wanted a couple of days there so looked for a last minute place to stay and found this hotel with a room available, we booked an hour prior to arriving, we expected to wait an hour more for the room to be ready but on arrival we had an easy check in and the room was ready.. the staff are helpful and polite, the room was spacious with a lovely comfortable bed.. there was a bath with a stand in shower, all toiletries supplied, the room was clean and fresh, all plugs around the bed had USB sockets, wifi was free and easy to get on to, parking is readily available with lots of spaces available.. good value for money, we hope to return.

"Comfortable, good location, parking, but very expensive with no breakfast, no fridge, very poor wireless."

3
telfordswan, Telford, United Kingdom 17/08/2021

Excellent location with free parking, bus outside with easy access to the city. Staff are in general friendly, room is OK and clean. However there is no fridge, wireless is unreliable and the price charged which doesn't include breakfast is not justified- basically the result of people staying in the UK so increased their prices. Reported wireless being down at 10pm to a chap on reception who said he would get the manager to sort. Nothing done and still no wireless the next morning. Contacted reception again and this time a lady answered and said she wasn't aware of any issues- which really annoyed me. They did then promptly sort the issue. Food at the restaurant was decent enough for dinner.

"Excellent"

5
Louise H, Glasgow, United Kingdom 13/08/2021

Stayed in a family room as a family of four. The room was large, the beds were very comfortable and we had a lovely view over the garden out towards the sea. We used the pool but due to restrictions we're only allowed 25 minutes which isn't ideal. We enjoyed breakfast at the hotel, food choices were decent and the service was good. It was an overall lovely stay and would definitely recommend.

"Good customer service"

5
User 13/08/2021

We stayed for two nights and the hotel was very accommodating. We were easily able to book into the restaurant and swimming pool and sauna. Staff made a effort to help. The room was clean and spacious and the shower was brilliant. Great food in the restaurant. Would stay again.

"Not worth the price"

2
User 11/08/2021

For £200 at room only price for 2 nights, we really expected a bit more. There were fixtures hanging from the walls which caused the lamp not to work, the shower was nothing more than a trickle that constantly changed between freezing and scolding, and no air con and a window that didn't open past a certain point caused the room to be a furnace and very uncomfortable. It just seemed very run down and outdated compared to the photos shown online and definitely over priced for what it was. Rather disappointed.

"Friendly hotel, free parking and easy to get into central Edinburgh"

5
joolia76, London, United Kingdom 11/08/2021

Last minute night in Edinburgh. Friendly helpful interactions from our first phone call to leaving. An easy 20 minute bus trip on the 44, bus stop outside of hotel, into centre of Edinburgh. Large car park and huge rooms. We didn't have time to use the pool or leisure facilities but this is a gem of a hotel.

"Short Scottish Break"

5
Norman S, Leeds, United Kingdom 10/08/2021

Really enjoyed stay at King's Manor, the hotel is in a great spot for visiting Edinburgh. Rooms are well appointed and clean, staff all friendly and helpful. Good spa and pool. Bus to city stops right outside and regular service. Food and drinks in hotel all reasonably priced. Definitely go again

"Mrs G"

5
User 06/08/2021

The staff were really friendly and helpful. Good communication before arrival. Rooms were great very spacoius. Ideally situated for visiting the city centre. We used the local buses as the bus stop was right outside the hotel. Plenty of parking. Children enjoyed the pool. Would highly recommend

"Excellent customer service"

5
Pixie298, Yorkshire, United Kingdom 06/08/2021

We have just stayed for 3 nights the staff were really friendly, helpful and cheerful, the facilities were great, the room was better than expected and the location was spot on. I think I must also say that I am a stickler for high standards and excellent customer service. The hotel and staff did not disappoint

"Excellent short break"

5
gilliang05, Glasgow, United Kingdom 05/08/2021

Having not been away for 2 years this was a much needed refreshing break. Hotel is lovely, clean, homely and staff very friendly. Food really good quality and big portions. Swimming pool great even though you need to book 25 mins slots just now. Manager visible helping staff out at busy times. Would highly recommend. Would definitely return. Portobello is a nice place, beach and promenade lovely.

"We would definitely return"

5
Miss H, Liverpool, United Kingdom 05/08/2021

We stayed with our daughters who are 7 & 9. Staff were very friendly and helpful. The family room was clean and comfortable and set up for our arrival. The breakfast was really nice and again the staff were very friendly and the service was great. We would definitely return.

"Great stay"

5
User 04/08/2021

Family stay with my 2 year old. Had a lovely stay and the staff were lovely and willing to help. Walking distance to the beach and also has a gym and pool attached to the hotel. Overall great experience and will be back in the near future

"Brilliant stay"

5
georgemS6981WB, Kilmarnock, United Kingdom 30/07/2021

Lovely 2 night stay. Breakfast was great with loads of choice.Staff very friendly and nothing was a trouble to them. Pool was a nice wee extra.Great bus links to city centre and Portobello beach is just a a short walk away.

"A wet visit with great staff"

3
User 29/07/2021

Hotel has some great facilities but we were u able to access due to staying on a Sunday. Staff were super helpful and the manager was super helpful answering questions via email before my visit. Best western website is not the best to be fair. Food was good and rooms were well appointed. Only negative was we couldn't dry cycling gear in the rooms.

"Few days in Edinburgh"

4
User 29/07/2021

Lovely hotel in general, great location either to the beach which is 10 min walk and to Edinburgh city 20-30 mins dep on traffic. Bus stops to city right outside. Hotel had plenty of parking, food in the bistro was very nice and our room was clean and spacious. Only downfall was low water pressure in the shower and would have been nice to have some water in the room on arrival. Overall though would highly recommend

"Excellent stay"

5
User 28/07/2021

The location of the hotel is excellent - 10 minutes from the beach. Bus stop to go to Edinburgh just outside hotel with buses every 20 minutes - rooms are huge snd very comfortable - staff very friendly -

"Nice wee overnight"

4
JGMac84, East Kilbride, United Kingdom 27/07/2021

My wife and I stayed here for one night recently. We were hardly in it to be fair but i'll share my good and bad points about it. First off the reception lady was really nice and helpful. Our room was lovely and big. The bed was comfy so I don't have any complaints about the room. We were out in Leith for most of our trip but when we got back we went for a few drinks in the hotel bar. The service was poor. No idea how to order a drink. No app and when we went up to the bar we got told to sit down and they would come to us. Everyone was having to do this. There should be a staff member walking the floor seeing if you need a drink etc. There was plenty of staff there to do so. They seemed to take so long to pour drinks and had to come back to ask again and again what we ordered. If you can't remember then write it down, no shame in that. The next morning we had breakfast in the hotel which was lovely but the older lady who served us was rather cheeky. She said to my wife "oh you look how I feel". Extremely cheeky. When ordering our breakfast I could of just said i'll have everything but I went through the list and then she cheekly said you could of just said full breakfast. Oh so sorry!! We also said the toast we want and she snapped saying warm food first. She must of got out the wrong side of the bed that morning.

"Heather lamont"

5
heatherlM744NM, Coventry, United Kingdom 23/07/2021

Absolutely amazing place to stay.Sraffwere very friendly and welcoming. Food amazing. Local bus route into Edinburgh. Would highly recommend to anyone to stay here.The beach was just five minutes away

"Kings Manor Edinburgh"

5
User 21/07/2021

Just returned from a 3 night stay at the Kings Manor,have stayed here before with work so I knew it was a good hotel and it still is a very good hotel,staff are superb,always made to feel welcome,with Covid you have to book ya breakfast and evening meal and you can't pick ya own breakfast yo get a choice but it was all done brilliantly,the waitresses were superb,room very comfy,very clean throughout,would definitely stay there again and if you're thinking about staying there do it !!!!!!

"Smashing couple of nights in a lovely hotel"

5
User 21/07/2021

First time visiting this area in Edinburgh and the Kings Manor Hotel. I would have no hesitation staying here again, the hotel was spacious and clean and the staff were very helpful and friendly. Our room was big, super clean and the bathroom large and fresh. I don't find this is the case in a lot of hotels in Edinburgh, including ones with more stars!! The food and drinks in Bar Zest was really good and well priced. Thank you for a lovely stay.

"Wonderful hotel that thinks of everything!"

5
Netty10165, Glasgow, United Kingdom 21/07/2021

Very clean and staff very helpful. Food was delicious and lots of choice at breakfast. Great location as walking distance from Portobello Beach. Dog friendly, and picnic baskets available. Would highly recommend!

"Edinburgh Holiday"

4
SuzanneSwindon, Swindon 20/07/2021

Although outside centre of Edinburgh the buses run every 10 minutes and from right out side hotel. Vey good location and good quality hotel for price. Friendly welcoming and food really good. Nice large comfy bed and good size rooms

"Great location for races & Edinburgh"

5
Smartybass, Prestwick, United Kingdom 01/07/2021

Stayed here with 2 friends while attending a race day in Musselburgh, great location for that & also if you want to visit Edinburgh. Staff were exceptional from check-in to bar & breakfast which was yummy. Made us a treble room which was spotless & spacious great value didn't manage the pool as only there one night but looks good. Thanks guys.

"An Excellent Stay"

5
User 29/06/2021

My wife and I had a two night stay at this hotel. We immediately knew that we were going to enjoy our stay by the way we were welcomed by the friendly reception staff. Service at brealfast was excellent as it was served to you at the table. Everything came vey quickly on both mornings. The croissants were freshly baked are were delicious. Staff throughout the hotel were extremely professional in all they did. They are a credit to the hotel. We stayed in a Club Room and I would highly recommend going for an upgrade We also enjoyed using the pool but make sure you book at least six days beforehand. We enjoyed the Sunday Roast with all the trimmings in the Bistro. Location is ideal as it's only a ten minute walk to the beach. We would highly recommend this hotel for service, cleanliness, food and location. Thanks for a lovely stay

"Very comfortable great staff"

5
neilstrath, Dumfries and Galloway, United Kingdom 29/06/2021

We booked for one night en route to meet up with family and were very pleased with our accommodation in a Club Room. Spacious rooms huge very comfy bed and spotlessly clean. Reception was very well organised and staff at breakfast were very pleasant and efficient. Breakfast was excellent plenty choice too. We would definitely stay here again if in the area.

"Location is good and hotel is ok, better for a one night stay business trip, than a family on holiday"

3
lindsayk859, Bollington, United Kingdom 27/06/2021

It's an OK hotel, I've stayed in a lot and some are better, some are worse. That said. It is not 5* so it is good enough :) Honestly I think it is probably a great hotel, but we realised during our 3 days there - it really depends on the staff you have during your stay. On arrival the receptionist didn't tell us much, and seemed to expect us to already understand the Hotels covid rules, the lady dealing with the people next to us was telling them lots of information First breakfast, the staff on didn't really explain how things worked and were gruff, grumpy, standoffish and hurried. After that, the staff were lovely, the Sunday breakfast staff were really helpful and read my sons mind offering things he hadn't asked for, that they somehow knew would go down well, they didn't make us feel rushed and honestly deserves a 5* review One thing that is to note, and is seen people Comment on it not long before we stayed there, was the cleaning : The room was very clean when we began our stay, and the cookies they leave near the tea/coffee are a higher standard than most hotels Second day there, the cleaner had not appeared - we were staying in a family room and had to request toilet roll and tea bags on the second day. Our room wasn't messy - but a room that seats a minimum of four needs fresh toilet rolls

"BEST Best Western"

5
Mo19471984, Glasgow, United Kingdom 26/06/2021

Excellent hotel. Well situated for the beach and city lovers. Most friendly and helpful staff of any hotel in UK. Scrupulously clean with hand sanitisers all over hotel and on outside tables.Very well furnished and comfortable rooms. 100% satisfied!

"Superb weekend in Edinburgh"

4
royed2016, London, United Kingdom 25/06/2021

Stayed at the hotel over long weekend. The staff at the hotel are incredibly friendly and accommodating. Good location, just 10-15 minutes walk to Portobello Beach. The hotel is a 20-30 minutes bus ride into Princes Street, central Edinburgh. The ground floor room was large and comfortable. Breakfast was good. We ate twice in the hotel which was also fine. Used the gym, swimming pool, sauna and steam room, again was good, just needed to book facilities in advance. Generally, we had an excellent time at the Best Western and will definitely visit the hotel, when next in Edinburgh.

"Two adults - two dogs - great stay"

5
Margaret H, Leeds, United Kingdom 25/06/2021

Dogs very welcome here this was obvious from the start! Very warm welcome and room spacious and clean. We were able to leave our dogs in the room while we dined in the evening. (the bar was full, where you could take dogs as England were playing Scotland!) The food was delicious, well presented and with friendly service. The dogs came with us to breakfast and we were able to sit in a 'doggy breakfast room' where they were made very welcome. Again breakfast lovely - especially the meat and cheese platter

"Exceeded expectations!"

5
737JoanneM, Dunbar, United Kingdom 24/06/2021

We thoroughly enjoyed our 2 night break here. Our family room was a lot more modern than I was expecting and spotlessly clean. We had a 4 year old and a dog with us, and there was plenty of space for us all, with even a wee living room area. The facilties were excellent and our daughter enjoyed 2 visits to the pool during our stay. All of the staff are so friendly and helpful. Would highly recommend. Amazing value for money!

"Best western break"

5
User 22/06/2021

Loved the hotel, clean spacious rooms. All amenities had a double single room that had bath, shower. Great location to tour from. Definitely look to book again. Staff very courteous and friendly. Facilities were clean at all times with excellent service

"Great Hotel!"

4
mototourer, Basingstoke, England 22/06/2021

The staff at the hotel were so welcoming and helpful to us, even supplying locks and chains to secure our motorbikes. There are regular buses into the city centre from outside the hotel, very convenient. We are in the restaurant and the food was great. We would use this hotel again.

"Edinburgh sightseeing"

5
Chrisjmick99, United Kingdom 18/06/2021

Lovely hotel, breakfasts and bistro food delicious, comfortable room including easy chairs, great shower, enjoyed 2 visits (booked) to the pool, friendly helpful staff, buses at door into city, parking, garden at back if you want to sit out and read without having drinks, varied breakfasts. Did Edinburgh sightseeing with 48hr bus tour ticket which worked well fur us. Travelling into Edinburgh city centre ~25mins by ord bus £1.80 flat rate single. National Museum if Scotland well worth a visit - free but you have to book,can do on a smartphone (Covid times).

"Weekend in Edinburgh"

5
Y3363HArichardw, St. Bees, United Kingdom 17/06/2021

Can I say at the start we were very well pleased with our stay here ! The reception staff very helpful and friendly.. Good parking and good WiFi . Had the evening meal here and well pleased . A problem with two meals been cool but this was immediately rectified and give them credit knocked off the price of our first round of drinks. . Will definitely stay. Here again on our next visit to Edinburgh .

"Overnight stay"

5
Munrosa, Edinburgh, United Kingdom 16/06/2021

Great welcome from the front of house team on arrival. Room was spacious and clean. Breakfast and Dinner were very tasty, staff were friendly, helpful and attentive without being in your face and all looked genuinely happy at their work.

"Overnight stay"

5
User 15/06/2021

Enormous ground floor room which was ideal as we had the dog. Superking size very comfy bed! Curry night on a Friday which was very tasty. Very convenient for the city and near the sea at Musselburgh. Excellent value for money.

"Beach trip"

5
Fiona M, Cumbernauld, United Kingdom 15/06/2021

Perfect overnight. Weather forecast was good , so decided to book an overnight to extend our beach trip. So glad we did. Check in was easy , efficient and friendly. Room was huge , clean and bright. Decor was modern and neutral. Used the pool , it was quiet clean and big. showers in ladies changing were super powerful.Spent the day at the beach which is easy to walk to. Decided to add breakfast to our room only deal. Glad we did. Friendly table service, beautifully cooked breakfast so well presented. Check out smooth too. Well done to all at kings manor , faultless stay..

"All you could wish for"

5
Lily2948, Doncaster, United Kingdom 08/06/2021

From the minute we arrived we found a great parking space and were greeted, at the bright and airy reception, by a happy, gregarious receptionist. This hotel had an uplifting feel about it which was to permeate throughout our entire three night stay. Our twin room was spotlessly clean. It had all the facilities one would expect; extremely comfortable twin beds, attired in clean white bedding, decent sized hanging area with plenty of hangers for clothes, full length mirror and wall mirror above the utility top, a good selection of beverages and delicious biscuits, litter bins, a toilet brush, ironing board and iron, an appropriately situated decent television, telephone, bedside plug sockets and a hair dryer. Everything we needed for a comfortable stay had been considered. The restaurant was inviting with large full length windows which brought the outside in. Many people were accommodated, by choice, at tables on an outside patio in the sun. The food was exceptional and selected from a varied menu which catered for all dietary requirements. There was a chefs specials board in addition to the menu. Breakfast was served in another delightful room and, due to restrictions, was served to us at our table. The food was freshly cooked and cleanly presented. My personal favourite was the fruit salad followed by scrambled egg, topped with smoked salmon. Our three night stay couldn't have been better. The hotels position at the focus of all main road routes, enabled us to find our way, easily, to visitor attractions and shopping areas. We will definitely book again, at this wonderful hotel, on our next visit to Edinburgh.

"Excellent food. Last reviewer, clearly no chef. :)"

5
User 07/06/2021

I cannot praise this hotel enough!! I arrived and I'd left my phone and bank card in the taxi I arrived in, started to panic, the staff were amazing... calmed me down and let me use their phone to locate mine. Thank you so much!! My room.was clean and had all the facilities you couod need. And only a 10 pound charge for my dog. Food was exceptional. Facilities the same. Free luggage holding which I appreciated so much as I packed too much camping gear to carry. Every single member of staff had a smile and they actually seemed happy to be working, everyone seemed to get along great. Honestly the best hotel I've stayed in for some years, if not the best. Breakfast serving was a delight, all the staff wanted to chat and had time for you. So grateful.

"The sauce is all wrong"

4
Traveler60400015668, Ellesmere Port, United Kingdom 07/06/2021

The hotel was clean and room was ok, nice size bed was comfortable and bathroom clean but a little tired, in need of a make over. We had evening meal in the bistro a bit hit and miss, my wife had fish and chips which were excellent on the other hand I had the chicken in whisky cream sauce hmmmm came with pepper sauce which in my opinion has no place being with chicken. When asked how was meal at point of eating most of it I explained that the sauce was wrong to the menu. The manager spoke to kitchen and they said it had whiskey in it. The manager discounted my bill for the meal, which was fair enough. My point is someone trying to tell me it's what I ordered when plainly it's not. Please take note. I have been there before and had sane meal which was excellent and one of the reasons fir coming back.

"Lovely Hotel"

4
User 06/06/2021

Just returned from a 2 night family stay and am pleased we chose this hotel. Family room 2 adults and 2 kids was large with 4 beds, clean and comfortable with a nice bathroom. I thought the hotel coped really well with Covid restrictions and the service level was excellent. Very friendly staff and receptionists can give you advice on public transport etc. Nice breakfast served at your table and food in the options bistro was tasty. We were able to use the swimming pool and had to book a slot first but this was easy to do. The hotel is a 8-10 min walk from the seafront at Portobello which is worth a visit to. You can also easily get the bus into Edinburgh City Centre, buses run frequently. Would definitely recommend this hotel I don't have any negative comments at all.

"Over Night stay, Gift."

3
User 06/06/2021

Room was spacious, bright and clean. Bathroom was also clean towels were nice and big. Little down side was that the shower had no pressure, room was very, very warm (even with the heaters off). However, Breakfast was terrible. Hate saying that but it was. Toast came with no butter or jam. Asked one of the waitresses for some but then who forgot, and had to ask another lass who then brought it over but toast was now cold. Same for the cereal, came with no milk amd had to wait a while. Cooked service was better but not by much.

"Fantastic hotel with fantastic staff"

5
User 04/06/2021

3 night stay in hotel for half term break. We will never stay in a different hotel in Edinburgh again. The staff are exceptional and very friendly. Every single one from reception, restaurant, outdoor service and especially breakfast. Jonathan was brilliant the Nutella King and Liz overseeing a new member of staff too. Breakfast was hot and cooked as asked, brilliant service with a smile. Covid regulations were observed, everything was clean and regularly sanitised. Could not have done more to be more welcoming and attentive. Rooms are spacious with huge comfortable beds and are spotless. Lovely big tv with bath and shower too. Good free wifi and sockets galore. Heavenly quiet. Brilliant base for beach which is in walking distance, retail park with every chain fast food place you can think of and easy access to city centre. Restaurant food is freshly cooked, tasty and plentiful, with excellent outside service too. Everything has to be booked in advance due to covid and the staff handle this fantastically whilst going out of their way to be accommodating. The pool is a lovely, cool relaxing break from exploring the city. Must be booked too in 25 minute intervals. Again strict covid rules are followed, the staff make it look effortless and are always enthusiastic with any help needed. We used it twice during our stay. This hotel offers value for money as well as excellent service and cleanliness. It far exceeded my expectations for a 3 star hotel. Would recommend for families and dog lovers especially. Can't wait to come back... Oh and lots of free parking!!

"Average."

3
User 04/06/2021

Don't usually write reviews but i thought you should know. If you are booking this hotel because it has a pool, be aware that you only get 25min increments and availability is very limited. We were really looking forward to time in the pool as a family however in our 3 day stay we only managed to get 2 25min sessions and one of them was lunchtime. disappointed they didn't state this in the description. also the pool is divided into lanes. otherwise everything was Okay with our stay.

"Good but hot room"

4
kerryA899, Bognor Regis, United Kingdom 04/06/2021

A really nice hotel and really wanted to give a 5 star review as the facilities are all excellent. Comfy bed, good breakfast, free parking, quiet at night, helpful staff, good food. Our room was like an oven and although we were blessed with good weather it was not a heatwave. No air con and our window could only be opened by a crack. We had a fan for the second night but still struggled to sleep hence the 4 stars

"Friendly Helpful Staff."

5
michaelbC706SE, United Kingdom 03/06/2021

Turning up at 10:55 after a full 8 hours in A&E, unexpectedly on crutches and struggling to walk, the reception staff went out of their way to find a room with completely steep free access. Due to the late hour and the Hotel being full, they were unable to find such a room for the first night of our 3 night stay. But on checking they said they could move us to a level access room in the morning. Not only that but miraculously a wheelchair appeared and they did everything possible to help us to our room and navigate the 6 steps between the lift and the room. If the first 1/2 hour was anything to go by, the rest of our stay will be an enjoyable experience. Any hotel would be lucky to have such friendly, helpful staff able to be so pleasant coping with an unannounced and unexpected situation so late in the day.

"Met basic requirements - Comfortable bed for the night"

3
ScottishErin, Aberdeen, United Kingdom 01/06/2021

Recently visited the hotel for a 1 night with my husband and 2 daughters who are 2 and 3. Whilst this hotel lived up to expectations in terms of friendly service and ample sized family room - some basic upgrades would make this hotel much more desirable for families with young children. For example, the tired well-worn carpets did mean I wasn't comfortable with the kids walking round the room without their shoes on which isn't ideal. Sofa in bedroom - musty, could've done with a vacuum and febreeze. Our family were well catered for at breakfast and serving staff were pleasant. Overall, probably fine for adults staying for a night but less desirable for families or those expecting anything plush.

"Don't stay here!!!"

1
Journey08689412743, London, United Kingdom 28/05/2021

Stay elsewhere!! At time of reservation, I specifically asked for a room with outdoor space and was told that my room had a private outdoor space on to the garden for me to use. Lo and behold, on check in my room had no outdoor space at all and reception rudely told me there were no rooms anywhere with outdoor space so I should not have been told there were. No apology, just a mediocre response. Bar and restaurant staff all over the place with the Covid rules. Whilst I understand it's tricky and we're all getting used to the rules, we were not allowed by the staff to sit in a group even though it is legal for a group of 6 people from 3 households to sit together. This caused upset and should have been handled better. We were not told at check in that the room would not be cleaned or tea bags etc replenished so our expectations were not considered let alone managed. The room was adequate but extremely cold... heating goes off at 10pm and there is no facility to heat after that and no blankets; the shower was poor, kept running boiling and freezing. Extremely poor service and well overpriced for mediocre facilities and frankly a lukewarm attitude from the staff.

"Never again"

2
Bearabout, San Francisco 28/05/2021

Stayed here twice previously and also recommended it to friends. How ever our last stay certainly was the last. The standard of cleanliness has gone down and the room we were allocated is probably one of the most miserable we have ever stayed in. The room smelled musty/dirty cobwebs in the bathroom and we encountered what looked like some homeless person wandering round the corridor. Staff friendly when your booking in however not as smiley when you were checking out or eating out. Such a shame for this once ideally located property.

"Long weekend in Edinburgh"

5
User 21/05/2021

Lovely hotel with friendly staff, nice food and all at an excellent price. Hotel has a leisure centre with swimming pool and is in a very good location for visiting the Beach or going into central Edinburgh

"Excellent place to stay within an easy bus ride to Edinburgh city centre."

5
PerthshireSmiler, Perthshire 20/05/2021

Every member of staff we met was so helpful and friendly, going above and beyond expectations. Very clean and well maintained public spaces with great attention to Covid procedures. Lovely spacious room on second floor with views to the sea about half a mile away. Really impressed with the water pressure in the shower.....one of my pet hates is a dribbly shower ! Free parking and bus stop right outside the hotel with buses to town or Portobello beach. Swimming pool and gym available through hotel booking system due to current situation, so they never get too busy. We spent two days here and would highly recommend a visit. The hotel has been owned and run by the same family for over 40 years, and it feels much more personal than a large chain hotel . I can't believe how much it has improved and expanded since my first visit 42 years ago.

"Excellent service"

4
drt121, Isle of Arran, United Kingdom 19/05/2021

My wife and I stayed at Kings Manor for two nights in mid May 2021 just as the recent lockdown restrictions were easing. We were very impressed by the cleanliness of the hotel, the clarity of the instructions for guests to ensure a safe stay and the friendliness of the staff.

"Very good"

4
User 17/05/2021

Great stay in this hotel. Would recommend if you want a night away. Great value for money and not that far from the beach. Breakfast and dinner was lovely. Staff were kind and friendly. Overall great stay

"Decent value and decent hotel"

4
Val H, Stirling 17/05/2021

I stayed for a couple of nights as I Covid restrictions meant I couldn't stay with friends. The room, a Club room on the first floor was very bright, a good size and very quiet. The decor is a bit tired, with carvings on the woodwork from previous guests - why would people do that? The bed was extremely comfortable and I had a great sleep. The Covid management arrangements were well observed and made the place feel safe. Breakfast was a wee bit disappointing on both days, both bacon and sausage could have been cooked for longer and, personally, I think there's no excuse for anything but fresh mushrooms. There was certainly enough to eat though, and nothing that really merited a complaint. The staff were all extremely helpful and friendly. I enjoyed my stay, although might have felt a little ripped off if I'd paid the advertised rates - I called the hotel directly to book and got a much better rate that way.

"Great Hotel"

5
Chris R, Tranent, United Kingdom 14/05/2021

Stayed here on business from July 2020 until the end of April 2021. Staff very friendly and welcoming. Stayed in a variety of rooms, ending up in the extremely well-appointed Club Rooms. Table service breakfast was good. Limited menu for evening meals due to the ongoing pandemic; room service was also available. Overall an enjoyable stay; would definitely return if contracting in Edinburgh or its environs again.

"The Best Of Both Worlds."

5
User 11/05/2021

We stayed here for a couple of nights recently and we weren't dissapointed. The staff were both friendly and helpful and nothing was to much bother. We particularly liked the location as it was less than 20 minutes into Edinburgh by bus from outside the hotel and about a 10 - 15 walk to the beach at Portobello (3 minute drive) where we found some lovely little bars, cafe's and restaurants. All in all its very good value for money based on room, location and staff. Thank you.

"ms"

4
Cosmopolitaman633910, Motherwell, United Kingdom 10/05/2021

Great stay staff very efficient. Local buses run every 10 min to Edinburgh city centre. Also a massive retail park near by for shopping and eating out. lovely promanade. All good at hotel would stay again .

"Ideal"

4
Graham2124, Glasgow, United Kingdom 05/05/2021

Stayed for a night to stretch out our first post lockdown break on our way back from Eyemouth to Glasgow. Everything was great. Room fine and clean. Staff could not have been friendlier. Very good fish and chips in the restaurant. Breakfast was excellent - I recommend the smoked haddock and poached egg if it's on. Didn't use the leisure facilities as it was just brief stopover. Would recommend.

"Our hotel of choice in Edinburgh..."

5
mangolust, Ramsbottom, United Kingdom 05/05/2021

We've just returned home from another 3 night stay in this great hotel. Its location; amenities, attentive staff, the comfort and cleanliness of the rooms together with the ample free parking easily make this our favourite place to stay when visiting the city. We can't recommend Kings Manor highly enough

"Nice friendly Hotel"

5
David H, Warrington, United Kingdom 26/04/2021

All the staff were very friendly, lockdown rules were clearly explained on arrival. Room was clean with no less than a Viscount biscuit among the selection. Food in room was very nice and arrived quickly. room was comfy. Breakfast was good although currently fixed. A decent nights stay and would request again from work booking company.

"Brilliant service and support"

5
User 18/04/2021

We've just finished four weeks at the hotel, working locally. James and his team have been outstanding. Considering the challenges of Covid and our working hours, the service and anticipation of our needs was outstanding. Thank you. You made our time in Edinburgh feel like home from home. Very best to all your staff. Matt.

"Couldn't ask for better service"

5
storm0623, Aberdeen, United Kingdom 02/04/2021

Have stayed 4 times this year all during lockdown. Hotel staff are so friendly and helpful. Evening meal served in your room due to covid but to a high standard and at time requested. Breakfast in restaurant all socially distanced and to a high standard. Couldn't ask for a more covid safe experience from a hotel. Great staff, always helpful and welcoming!

"Really friendly staff!"

5
User 27/03/2021

I booked Kings Manor for our film crew as we were shooting along the road and the rooms were great value, clean and the staff went above and beyond. Reception staff were really accommodating and helpful. Everyone in our crew got great sleeps and felt very looked after throughout the stay. Thank you all!

"Satisfied with the stay"

4
lambownumber5, Sheffield, United Kingdom 31/01/2021

Just far enough out and on the right side of town if you're a Sassenach making your way back home in the morning. Rooms were nice and spacious, breakfast was decent, communal areas were a touch dated. Good value for £65 a night. I walked into Musselburgh which is a good 30 minute journey, luckily Storm Dennis had just blown itself out beforehand.

"Room 217 had the worst shower ever!"

3
User 29/01/2021

Lucky only stayed the one night. The room was very was very small and very basic. The walls was paper thin hearing everything from the adjoining rooms. The room badly needs to be modernised. Couldn't even have a much needed shower due to the toothbrush power of the shower. Very disappointed! The only plus I could give was the breakfast on the morning and the friendliness off the staff.

"Great as always"

5
User 23/01/2021

Hotel is set up very well to deal with the COVID situation and feels very clean and safe. As always the staff can't do enough to help. Breakfast and evening meals were very good. I wouldn't stay anywhere else when working in the area

"Great Service during these difficult times"

5
AndrewBBUK, Huddersfield, United Kingdom 17/01/2021

I have stayed at this hotel parhaps 6 or 7 times, and I always get good service, good food at a reasonable price, even now in the middle of Covid 19 the hotel is still operating. The staff are always friendly and helpful, the accommodation and food is good value

James Brown, General Manager at Best Western Kings Manor Hotel, responded to this review
Hi Andrew Thanks for the review and happy to see that we are still managing to give the same service during these uncertain times and staff still smiling.

""THRE KNIGHTS AT THE KINGS MANOR AND MADE TO FEEL LIKE A QUEEN...BEST CHECK THIS OUT MATE""

5
MANZARA2011, Stranraer, United Kingdom 22/12/2020

Being first point of caring for my parents who live 129miles from us and needing a place to stay( a bit like the nativity) and finding no room at our usual Inn, we found a room for three nights here at the Kings Manor. They were only too glad to accomodate us so we could check up of my folks before Christmas and the change of Covid rules. Great deal of £147 for three nights including breakfast and I asked when booking for a ground floor room and abracadabra our wish was granted.Robert was the gentleman whom I spoke to when booking over the phone and he also checked us in. Club room as you will see was a good size and clean and fresh. All covid rules adhered to and well signposted. Plenty of parking including extra around the side of the hotel. Santisers at every point and room service was no issue. We had travelled a long way and stopped off to check in on my parents before arriving so although option to eat in the Bistro was available , room service sounded right up our street. So ordered the Pate to start as a sharing plate and then I had my favourite Lamb Shank ( see photo menus) Hubby had the Scampi and was the best plate of Scampi he has had for a while in a hotel. Ordered two bottles of wine and because of the current 25% off mains at the moment the bill was well impressive £71.00. Skipped breakfast as lunching with mum and dad later and had this in the bistro. Fish and chips for me and mum and there is an option for a smaller portion at £6.98. Mum had the small and I had the large. Really fresh and delicious. Mushy peas were not the best standard and seemed very dry but no big issue. Dad plumped for the 8oz Rib Eye Steak and had it cooked medium. It looked and tasted delicious. Sorry no piccie but dad was so enjoying it . Well worth the money especially with the 25% discount. Hubby tried the Lamb Shank and although it was tasty it wasnt quite like mine the night before( perhaps kept too long in a heater?). Mum likes dessert and had lovely vanilla ice cream and I had the chocolate brownie sundae ( first ever brownie for me ) yum yum. Coffee for the boys. Double Espresso for hubby and good quality bean. This Hotel is on the road to Joppa and Musselburgh and I always knew about it but never stayed before, but will definitely return. It is close to very large shopping complex and within a bus ride to the centre of the Capital City. It does have a spa and fitness suite but this visit was a carers visit and so didnt use . The waiting staff were amazingly understanding as my mum has late stages of Dementia and my father is crippled but there is parking for the less able too. Nothing was too much bother and Joyce our main waitress always served us with a smile. Comfy bed and room was a good temperature . Saturday morning we had a light breakfast and the young man ( should have got his name) was impeccable and although so young his experience and customer service and professionalism was second to none. The continental cheese and meat platter was very tasty with a small but good selection of cheese .Menu shows the extensive breakfast choice on the photo. Hubby just wanted toast. Breakfast on Sunday the day of departure at 10am. Service by Anna who was pleasant enough but could learn a few people skills from our young man server. I ordered the cooked breakfast and I am afraid to say that if it hadnt been in with the room rate I would have sent it back. It was rather oily and not drained well. The bacon and sausage didnt seem to have been (grilled) as described on the menu as the sausage was very pale and wan and the bacon fat was not crisped off and had to be removed. Egg was nicely cooked and who could go wrong with beans? The mushrooms I gave to my hubby as not keen on mushrooms and perhaps just as well as he was so deflated with the chefs special that sounded great but was anything but. Smoked Salmon with Scrambled egg. The egg looked like it was powdered (although the receptionist stated that it would not have been) was way over cooked and pretty much sliceable (dry and not moist) . It was served on a dry bun with thinly sliced salmon.The salmon was okay. Better presentation would be an improvement. However all in all the staff were friendly and helpful and the meal on the Friday in the bistro with my folks was a great day as although we cant spend Christmas with them due to Covid it was our version of a Christmas day meal. The location and room and price were all 100% and cant wait to come back in better times. Good luck with business and stay safe .Merry Christmas to all staff Thank you

"COVID Safe and super friendly staff - good value"

4
ionae217, Edinburgh 14/12/2020

A lovely little break within Edinburgh. For those of us who can't go beyond at the moment, I would highly recommend it. It felt very safe and good value for money. Our triple room was huge, and we were able to book slots for swimming everyday (and we managed to add on a second back-to-back session just before/after by calling down at the last minute to see if there was space). All of the staff were excellent - warm and welcoming and going out of their way to help.

"King's Manor Hotel"

5
dawn19512016, Edinburgh, United Kingdom 28/11/2020

Fantastic stay during COVID19 while a new kitchen was fitted in our home. Staff, room, meals, internet, just everything was excellent. Can't recommend more highly everything. Nothing was too much for the hotel. Especially pleasing was the attention to detail with the food, including providing excellent Gluten Free food.

"Outstanding"

5
User 18/11/2020

On entering the hotel we were greeted by a very friendly receptionist who pointed us in the direction of the restaurant. Me and my friend had booked lunch for 12.30 n it was already quite busy. Lovely staff. Food was amazing. Reasonably priced. Very relaxing ambience. On the way out we booked an appointment with vikki the receptionist for an hot stone massage each for the Monday in the hotel spa. Will definitely be back

"Great hotel"

5
Breen555, Edinburgh, United Kingdom 16/11/2020

Very well run hotel, all very safe. Swimming pool was very nice. Restaurant was good, food was very nice good value. Cant drink alcohol only in your room but hotel will supply glasses and ice if you ask if you have your own drink in room

"stop gap"

5
Voyage53376491971, Venice, Italy 04/11/2020

Our stay at this hotel ended up a stop gap this trip And what a lovely stop gap it was. The surroundings were lovely, the hotel as always was clean and tidy and the staff were friendly and helpful as they always are whenever we stay with them.

"Great value for money"

5
User 26/10/2020

Lovely clean and modern rooms. Staff were very friendly and helpful and nothing was too much trouble. We would definitely stay here again in the future and recommend the hotel to friends. We felt very safe staying here.

"Excellent Location"

5
SuperPinny, Glasgow, United Kingdom 19/10/2020

This hotel is in a brilliant location, esp for public transport. We went down to the beach which was lovely. Also visited Musselburgh and North Berwick too. Service at this hotel could not be faulted. Our room was super. We got a ground floor room with a bath & shower. Perfect for us. I'm on crutches and due to covid, not been swimming since March. It was just fantastic to get an hours swim in the pool. That in itself was worth it! We felt very safe with all the covid regulations being adhered to. We'd definitely recommend this hotel, and will definitely be back.

"Great stay "

4
User 15/10/2020

Myself and my Fiancé stayed for 2 nights! We stayed in a club room- very big room, big bed which was very clean and we enjoyed relaxing in our room watching the TV. There were tea and coffee making facilities also. The hotel is a short walk from portobello beach and we used the 113 bus (bus stop right outside the hotel) to get into the city centre in 20 minutes which was hassle free. The swimming pool was also great although due to COVID only the pool is open so you cannot use the jacuzzi. All the staff were very friendly. Would recommend and stay again! We ate in the restaurant one night and although there was nothing wrong with the food the menu was limited and it was average!

"Nice Hotel"

4
lillyorian, Lockerbie, United Kingdom 12/10/2020

Our rooms were fine, no problems at all. Dinner was good. Tasty food, polite service. The pool was split into 5 lanes. Only 25 minutes a turn (disappointing)\\ . Showers and changing rooms weren't an issue. No hairdryer, but we were informed of this when we booked it.

"Really lovely stay"

5
lauraladybird, Warrington, United Kingdom 30/09/2020

My partner and I came to stay for 2 nights with our dogs. It was the first time we had ever stayed in a dog friendly hotel and also in a hotel whilst covid was around. I must say the place was really lovely ! We felt really safe and our dogs had a really nice time and they got lots of attention, not to mention the 4 poster bed. The room itself was spotless and very big. I'm actually allergic to dog hair (from other dogs) and I didn't sneeze once. It was a very clean room and the bed was just lovely. All staff at the hotel, on reception and in the bar and bistro were extremely welcoming and couldn't do enough for you. The tables were really clean and there was plenty of hand sanitiser around and all staff wore masks and you just felt safe. The hotel itself is right near the town and about 11 minutes away from Arthur's seat so a great location! There's portobello beach minutes away too for the dogs. We would highly recommend this hotel. Thankyou for a really great stay and making us feel so welcome. We will be back.

"Wedding Anniversary Treat"

4
derek k, manchester 28/09/2020

Lovely large room with en suite with walk in shower. Dinning facilities very good and the layout was with Covid 19 aware. The hotel is clean and well maintained with helpful and friendly staff--what you expect from the Best Western Brand. For us the advantage was its very close to the end of the A1 and we drove up from Manchester on the scenic m1 etc route the last 50 miles were amazing with lovely coastal views. The hotel has plenty of free parking There is a Bus Stop outside the hotel that takes you into the City about 20 mins ride or a taxi will cost £15.00. due to Covid did not try the leisure facility. Good value for money.

"Service could be better"

3
takemeback2NYC, Scotland 27/09/2020

Booked this for a family get away to lighten our mood in current lockdown climate. Didn't expect hotel to be too fancy and room itself was great. Superior family room so plenty of room for us and kids- comfy beds, seating areas and large family bathroom. Covid precautions clear and couldn't fault cleanliness. A reason for choosing this hotel was swimming pool. Unfortunately on arrival the front desk told us to go round to leisure desk to book a slot. When I arrived at this desk I was sent back to my room as I had to phone to book. I rushed back to phone, Keen to fit in hopefully a few swims to our weekend trip but unfortunately there was only one slot right in the middle of our first full day left. Of course I took it. We arrived at the pool nice and early- keen to make full use of our 25 minute swim session. But on arrival we weren't dressed properly and sent back to our room(again!!) to put our swim gear on under our clothes to change at the poolside. I fully understand why we had to do this but my issue here is communication. Surely the hotel could have contacted us before we arrived to advise us need to book a swim Session as probably most families look forward to this- especially in current climate? Secondly pool staff should have been clearer with instructions. Our swim session itself was great and much needed. Kids had a great time. Breakfast was slightly chaotic. Food average. Location of hotel is brilliant. Nice walk to portobello and short drive to Leith.

"Excellent staff, nice hotel"

5
Ian J, Filey, United Kingdom 27/09/2020

Stayed here for 4 nights and it was excellent. The staff are so helpful and pleasant. The food is also very good. Room was very good and nice and clean. All precautions were taken to keep everyone safe. It is ideally located very close to Edinburgh and also Portobello and Mussleburgh. Would recommend this place.

"Kings Manor Hotel (Best Western) Edinburgh"

4
paulsymonds, Haverhill, United Kingdom 24/09/2020

We stayed at this hotel for two nights recently and enjoyed it very much. The staff are great and the rooms very nice. Location is close enough for a taxi ride or bus ride to the city centre. I was expecting something not as good as I found and would definitely stay again when in the area.

"Lovely hotel"

5
fionalorimer, Knottingley, United Kingdom 22/09/2020

Stopped here overnight en route to Isle of Skye. Beautiful, clean hotel. All the staff working very hard during these difficult Covid times. Great they accept dogs and brought water bowls over for said dog.

"Value hotel in Edinburgh"

4
User 21/09/2020

This hotel is great value inEdinburgh because it is located outside the city limits but on very convenient bus and taxi routes. I frequently stay there for about half the price of a city hotel. The rooms are very comfortable, the staff are very attentive, the breakfasts are home cooked and other meals are perfectly wholesome, if not haute cuisine. The hotel is family owned and run and I recommend it highly.

"Cheap and cheerful"

4
jimxsmith, Coatbridge, United Kingdom 21/09/2020

Good price for my wife and I - £100 B&B. Place could do with a lick of paint, replace carpets maybe and fix squeaky floorboards but COVID protocols very good. Felt safe. The bar and breakfast were a bit in disarray but I put that down to not being able to do a buffet breakfast or stand at bar. Staff friendly though.all good.

"Great hotel"

5
GlasgowLindylou, Glasgow, United Kingdom 19/09/2020

Well situated hotel with bus stop outside for buses to Edinburgh. The hotel was well set up for social distancing and nice large rooms which were nice and clean even had iron and ironing board. Staff were very nice and explained which facilities were available and anything we needed just to ask at reception. Portobello beach very close and was lovely would not hesitate to stay here again.

"Lovely overnight! "

5
Nic9223, Hamilton, United Kingdom 18/09/2020

Just back from an overnight here, the hotel and staff were lovely! Staff very helpful and always smiling. Our room was clean and there was good covid practice in place. We took our little dog, the hotel is very dog friendly! Dogs are allowed in the bar area, not the restaurant(as expected). We had room service for breakfast which was great, meaning we didn't need to leave the pup alone in the room. Would definitely return! We wished we had booked a few nights! Short walk down to the beach front, and only 15 minutes from the city centre. Free parking available on site too which is great!

"Comfortable"

4
glasgow1Glasgow, glasgow 05/09/2020

I stayed for one night in July. Located close to beach and supermarket with links to Edinburgh centre. All staff were very pleasant & hotel seemed to be fairly strict with COVID measures. Lovely big room with large bathroom. Enjoyed a meal in the restaurant and breakfast the next day. Unfortunately the pool was not open during my visit but that was due to government guidance, not the hotel.

James Brown, General Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for passing on your comments following your stay. Good to see how much you enjoyed your stay and the facilities Sorry you missed out on the pool due to its closure at the time of your visit.

"Great sized family room, dog friendly, great location"

5
miacattiger, Hopwood, United Kingdom 23/08/2020

Just returned from 4 nights here! We only did room only, we were a family of 4.... 2 adults, grown up son, teenage daughter and well behaved dog..... our family room was really spacious for us all, very clean and comfortable. Bar service at the front of the hotel worked for us with the dog. Great location for the lovely portobello beach and buses into Edinburgh and the east coast .... highly recommend, good value too

"Comfortable"

4
dayavee, Glasgow, United Kingdom 22/08/2020

We visited for a Saturday night stay during July. Two adults and our 7 year old twins stayed in a family room. Hotels had only been allowed to reopen a week or so earlier so the staff and guests alike were trying to find their feet with new systems in place. When we booked the hotel during a phone call with the receptionist she did her best to get us the best deal which was appreciated. When we checked in in the reception staff were fine. The family room was comfortable clean and we were satisfied with it. We visited the restaurant twice once in the afternoon for drinks and later in the evening for our dinner. On both occasions the food was fine although the service could have been a little bit quicker. We checked out on the Sunday morning and and unfortunately do to covid-19 restrictions the restaurant was not open and no hot food was available. We knew this in advance and a pre prepared breakfast was delivered in a brown paper bag in the morning. It contained a blueberry muffin the carton of orange juice an apple and the child's yoghurt tube drink. It was fine for what it was although nobody eats a blueberry muffin for breakfast and one of the apples was rotten. There was plenty parking which was free and the Wi-Fi connection was adequate.

"Odd odour in room"

1
cdaly575, Glasgow, United Kingdom 21/08/2020

Very off smell in room raised at front desk they said it wasn't our room it was other rooms being cleaned nearby we left for a few hours expecting it would be resolved if anything the smell was worse thankfully we had bought air freshener

"Exceptional Covid Measures"

5
User 21/08/2020

Pleasantly surprised by their most effective CV measures. Clear instructions accompanied by plenty of signage and hand gel. We had a good clean room. Breakfast was at a scheduled time, and was quickly cooked to order. The fresh fruit was also delicious. All the staff were particularly helpful and jolly, considering how quiet Edinburgh was during "Festival month". It's an easy bus journey to and from the city centre and the sea front is 10 minutes walk away. We look forward to returning again in the future.

"Fab"

5
User 18/08/2020

Never felt so safe in the plague ridden world. Markers on the floor, traffic priority signs, all staff with masks, scheduled breakfast, anti bac gel everywhere. Even the keycard is anti bac'd and handed to you with a paper towel. This is the finest example of how to things I've come across since this all started. Room was large with a very comfy bed, staff were friendly and breakfast fab. 10 mins drive into city centre or 5 to the beach. Can't comment on the pool/spa as obviuosly shut. Look forward to staying here again next time we launch ourselves northwards.

"Surpasses its 3 star rating!"

5
User 17/08/2020

Very nice hotel feels more 4 star. No aircon in the room but it is not often required in Scotland. Didnt try the restaurant but breakfast was good, given Covid limitations. Room clean well decorated. Furnishings looked new. AND biscuits with the tea making facilities.

"Unimpressed!"

2
Suzannaj, Northampton, United Kingdom 15/08/2020

Booked this hotel as it has a spa, pool and advertised breakfast included in your room. Charged extra for breakfast £12 ppl and not worth it. They said booking.com was misleading. They have control over the status on booking.com, so no excuse. No pool or spa available. Again, not warned before booking. Towels and sheets not changed and no tea and coffee top ups. No herbal tea either. On the upside. We enjoyed the Bistro food and drinks which were reasonably priced.

James Brown, General Manager at Best Western Kings Manor Hotel, responded to this review
Dear Suzannaj Thank you for taking the time to pass on your comments and happy to read that you enjoyed the bistro. There are different rates on booking.com some are room only and some include breakfast, some are prepay some are not, when you booked unfortunately your booking was for room only. We have notified booking.com about the pool and leisure facilities being closed due to the Scottish Gov restrictions. They have put this in the section about covid restrictions and what extra information maybe required like a time of arrival etc. We would have preferred that this information be on the front page but booking.com will not place it there. Due to the current guidelines and recommendations we do not service bedrooms during guests stay, for guest safety as well as our staff. However we do offer this service if requested as stated in your bedroom information card in the bedroom. Reception are also happy to supply fresh towels, tea and coffee top ups as well as herbal tea if requested by our guests. Sorry we did not fully meet your expectations in these different times.

"Nice hotel "

5
User 13/08/2020

Was blown away with the hotel room the room was massive the bathroom was amazing. A really nice hotel perfect for visiting Edinburgh city centre on the 44 bus quite area close to the city. Would recommend.

"Great hotel that punches above its weight"

5
LiverpoolPeteG, Liverpool, United Kingdom 04/08/2020

I was really impressed with the Kings Manor Hotel - it exceeded expectations in almost every element. The welcome (by Kelly in Reception) was warm and informative, the room was spacious, immaculately clean, and well equipped, and the spa and swimming pool were top-class. Breakfast had a very wide range of choices and the quality was very good.

"Relaxing Stay at the Best Western"

4
Dougie T, Kirkcaldy, United Kingdom 03/08/2020

My wife and I stayed at the hotel for two nights and to be honest its the best sleep I've had in ages. We booked a "superior" room and to be honest the room was a bit tired and not what I'd expect of a "superior" room. We complained to the lovely girl at reception and she put us in a room that had recently been renovated and it was fab! We needed a fridge in our room to keep medication in and again the girl at reception came up trumps and managed to get us a little portable fridge. The staff in the hotel were absolutely wonderful. They couldn't do enough for you and looked like the genuinely enjoyed working there. We used the bistro and the service and food was great. The drinks were reasonably priced too. Breakfast was also good. Unfortunately the leisure centre was closed due to corona virus regulations but I had a sneaky look at the facilities and they were very good. It's a bit of a walk to any shops or pubs and the beach is around 15 minutes away by foot. I would imagine that the walk back from the beach would be a struggle for anyone who has difficulty walking. All in all we enjoyed our stay and will definitely return (when the leisure facilities are open). Thanks to all the staff who looked after us. You really do make this place.

"Best of Best Western"

5
User 03/08/2020

Stayed for 3 nights having previously stayed 2 nights in Gretna getting married cannot fault the hotel from arrival to departure time the staff from mangers to cleaning staff very approachable and helpful

"Good value but ...."

3
colinb894, Glasgow, United Kingdom 01/08/2020

Nice enough but our 3 night stay ruined by noisy dog on the premises which staff did nothing about. Limited menu in Zest restaurant but food was good. 15 minute walk to seafront , good Covid precautions . Room was spacious and clean but that dog constant yapping!!!

"Happy"

5
User 30/07/2020

Great value for money, friendly staff and extremely comfortable room. Me and my dog were made to feel very welcome. I would definitely recommend this to anyone regardless of budget you would be happy with stay

"Great"

5
User 20/07/2020

The hotel was spotless staff are very friendly and helpful. Food was nice . Taking great care to keep there guests safe under current circumstances with covid 19 plenty of sanatation stops all over the hotel.

"Room unacceptable"

1
michaeldH4340WO, Sheffield Green, United Kingdom 19/07/2020

After long journey room not serviced,towels on floor,bin full,room dirty Not impressed after 250 mile journey and tired Was expecting more due to reviews but how wrong you can be,shame No apology just your room is 308 No mention at checkout Not good

"Exceptional Staff"

5
User 17/07/2020

Staying on business in Scotland on the day restrictions (relating to hotels) were lifted. The staff were all exceptionally helpful and friendly and you would never of known the difficulty they must have been working under given the restrictions. Apart from facemasks and obvious social distancing, the stay was pretty normal - enough said about everyone's efficiency and planning.

"Safe ! Super!"

5
User 17/07/2020

Last minute decision to stay overnight at our regular Edinburgh stopover after only our second meeting with the family since the end of February, when a sunny day in the garden had stretched into a balmy evening, with the obligatory Prosecco! A bit nervous about staying in a hotel so soon after their reopening , but I needn't have worried: every possible precaution had been taken and I felt totally safe .Lovely big bedroom, excellent shower and wifi. If you don't know Edinburgh, in many ways, this is an ideal time to visit, as this beautiful city is much quieter than usual, but Arhur's Seat, the Meadows , the ancient Royal Mile and the elegant New Town can all be enjoyed without crowds and hassle.King''s Manor is out of the city centre but easily accessible from there, with ample free parking.It's also ten minutes walk from pretty Portobello Beach. Give it a try!

"Really liked this place, but"

4
Morten P, Copenhagen, Denmark 08/06/2020

The room we got was lovely large, with a comfortable bed, which in my opinion is the most important. A bit expensive compared to the fact that breakfast was not included, but we could have a nice breakfast which didn't cost much. We would love to return again.

"Night Away"

4
eliotdonn01, Edinburgh, United Kingdom 26/03/2020

Fantastic large room, bed was enormous, check in and out was effortless very happy as price for one night was exceptionally cheap, didn't opt for the breakfast, hotel very clean and staff polite, would definitely stay again.

"Even though they were risking lives they couldn't do enough for us"

5
Noahdewi, Stockton 24/03/2020

My wife and I visited for a weekend and the staff were amazing the food was 2nd to none and as a sous chef in a multi million pound hotel chain I know my food the rooms were spotless as was every area we visited I highly recommend a visit the only down side was that the covid 19 virus was starting to spread fast and so we couldn't use any of the gym pool or sauna I can't wait until our next visit and would like to say we'll done to all staff your all amazing

"What a lovely place to stay"

4
Tracey S, walsall 20/03/2020

Stayed here with work colleagues recently and I am happy to report that if the need arises I would happily stay again. The rooms are spacious, comfortable and well maintained. The staff are pleasant, professional and knowlegable. the food is plentiful and menus in both the bistro and lauders restaurant have plenty of choice, Breakfast is on a buffet style and is fresh and kept topped up all the time. Lovely place to stay and well recommended

"Lovely stay"

5
User 15/03/2020

We found the hotel on bookings.com it was a bargain price made even better by being given an upgrade to a club room. Lovely big room with a massive bed, nice seating area and room even had a play station. Hotel really nice great pool and steam room.

"Excellent Hotel"

5
bobbyc389, Edinburgh, United Kingdom 14/03/2020

Absolutely amazing hotel stayed one night with my son. Facilities were spotless staff were very friendly . The swimming pool etc was a bonus rooms were very clean and very comfortable Would definitely return.

"Great"

5
alistairmitchell30, Aberdeen, United Kingdom 12/03/2020

Great hotel magic food staff very friendly and helpful free use of spa plenty of parking easy commute from hotel to Edinburgh princess st by car or bus easiest to take us no hassle parking in Center of Edinburgh and bus stop outside hotel

"Local stay"

5
John J, Aberdeen, United Kingdom 11/03/2020

Very nice place to stay, good facilities with easy bus access to town {several busses go directly to within 100 yds of princes St.), and walkable to beach. Staff friendly and helpful. Good breakfast. Easy to find.

"Lovely Place"

5
Dawn M, Airdrie, United Kingdom 10/03/2020

My partner and I have stayed here a few times, we love how close it is to everything you may need. There is fort kinnaird a short drive away, Asda, the range and so on. It has a lovely bar and restaurant, although we have not ate here yet. The leisure facilities are excellent. Pool and changing area is always clean, fresh towels at reception, sauna, steam room and also the jacuzzi! Rooms are always clean, modern, plenty of towels, pillows and extras of needed. Staff are very pleasant and always happy to help. Love the “talk to a plant” - you can choose a plant from reception and take it to your room for your stay. Would 100% recommend here.

"Overnight stay"

5
grasmit, Redcar, United Kingdom 06/03/2020

I always try to stay here when visiting Edinburgh it's close to good road links has a spacious car park Club rooms are large and exceptional value Staff are all very friendly and the gym/pool facilities are excellent too. 5 min walk to the beach

"Excellent all round"

5
colin g, Rainham, United Kingdom 05/03/2020

The hotel is ideal as a base for exploring Edinburgh. There are buses from outside of the Hotel on a regular basis and if you have vehicle ample free parking. The staff were excellent , being friendly and efficient at all times we encountered them ,nothing was to much for them at any time. The room was spacious , clean and had everything we needed. There is a pool, jacuzzi , sauna and steam room which we tested and found to be very good , especially after a hard day being a tourist. Even the bar prices were very reasonable

"Kings Manor Stay"

5
Fiona J, Dumbarton, United Kingdom 05/03/2020

Our first stay was fab, clean warm room, big clean, soft and cosy bed. We ate at the bistro bar, food was great. Leisure facilities were clean and easy to use changing rooms have underfloor heating with felt great coming out of the pool. We had a quiet room and slept really well. We will definitely be returning to Kings Manor for a longer stay.

"Excellent base for visiting Edinburgh"

5
User 01/03/2020

My husband stayed here on business many times in the past and always spoke very highly of the hotel. This was the first time that I had stayed at the Kings Manor and it did not disappoint. The staff were so friendly and the hotel was lovely. My husband was delighted to be recognised and greeted warmly by both the hotel owner and management. The hotel is close to Portobello beach but is an easy bus or train journey from the centre of Edinburgh so it is the best of both worlds. The food was excellent and the service throughout the hotel was friendly and helpful. Can't wait to return.

"Friendly hotel within easy reach of Edinburgh city centre"

5
ElsaToscaRobbie, Glasgow, United Kingdom 25/02/2020

Convenient hotel with friendly staff close to Portobello beach and within easy reach of Edinburgh city centre. We chose it because it had a car park which lots in the centre don't have - we then used taxis but I understand public transport is easy if you don't have time constraints. Hotel has leisure facilities which unfortunately we didn't get a chance to try. Beds are extremely comfortable and we slept like logs!

"Comfortable but noisy rooms"

4
ScotsTrav, North East Scotland 21/02/2020

Stayed here for 5 nights mid Feb 2020. Room comfy and clean. Food was fine, waiting staff friendly, attentive and helpful both in the breakfast room and bistro. Good recycling efforts made by the hotel. Need to do more to sound proof the rooms, especially the wardrobes. The hangars banging off the walls of the wardrobes and the doors banging at all hours, constantly was tiresome. I wear hearing aids but heard people talking in their rooms. Room doors are particularly noisy, banging shut sharply when entering and exiting the rooms. Parking can be a challenge as there doesn't seem to be enough spaces for the hotel and attached leisure facility. I was disappointed that when I checked out today the receptionist didn't engage with me to ask anything about my stay, only speaking to say all was ok, no bill to settle (paid in advance). She didn't even say cheerio. There was no queue waiting but even even if there had been, a bit of pleasantries after spending so much in the hotel would have been a nicer ending to my stay at the hotel.

"Weekend stay"

4
Gary B, Dumbarton, United Kingdom 16/02/2020

Weekend stay for wedding anniversary. Lovely hotel in a great location. The staff were very welcoming and friendly . We were staying in a club room , very spacious and spotlessly clean . The pool and spa areas were well maintained and also extremely clean. We had a meal in the onsite bistro , options. The staff were superb , great service and the food was excellent. The only small thing we werent that impressed with was the breakfast. Although it was a buffet style a few of the items had clearly been lying a while and was cold. The fruit selection was very unappetizing. Apart from the breakfast issue we would highly recommend kings manor.

"Don't stay sray on a Monday night."

2
alanvickerson, Sleaford, United Kingdom 12/02/2020

The restaurant is closed on a Monday and their poorly trained staff didn't bother to suggest I book a table in the Bistro even though I asked about dining! Got to the Bistro 20 minutes later only to find despite half the tables being unoccupied there was a minimum 40 minute wait for a table. Decided to go out for a meal instead, fortunately there are a number of restaurants within driving distance although I didn't really want to go out after driving for nearly 3 hours in inclement weather. Complained to the duty manager next morning and his reply was "Sorry but what do you expect me to do about it?" in an unfriendly tone of voice. Not a nice man! All it requires is some training for the receptionists to ask everyone who books in if they are dining in and if they would like to make a reservation, it's not rocket science, every other hotel I go to are only too pleased to get me to book a table, recently stayed in another Best Western and that's exactly what they did.

"Really nice weekend"

4
joeteflon, Macclesfield, United Kingdom 12/02/2020

Comfortable and clean, not to expensive hotel, not far from the centre of Edinburgh. The Staff were very friendly and looked after most of your needs but the evening menu was in need of a little more variety. It is situated on a major bus route into the City and not to far a walk from Portobello beach, which had many cafe's and local art shops.

"Excellent Food"

4
Colin W, Edinburgh, United Kingdom 11/02/2020

Really enjoyed the food although there were a couple of mistakes, absolutely massive room , most of the staff were friendly and helpful,,,great amenities swimming pool and fitness room all very modern.

"Overnight stay"

5
User 10/02/2020

Just back from staying at this great hotel. We stayed there after our wedding 47 years ago and wanted to go back to remember our time there. We were not dissapointed the hotel staff were very friendly and helpfully and we found the hotel very clean, will certainly return when we next have an Edinburgh break and finances allow.

"Lovely Hotel and Lovely staff"

5
User 10/02/2020

Really nice hotel, good staff. Rooms nice and spacious, clean and well equipped. Restaurant food was reasonable priced, and decent food. I did not use the amenities - pool etc so no comment on this. Overall happy with my stay, and would use again.

"Lovely long weekend"

5
MaggieBailey100, Morpeth, United Kingdom 04/02/2020

Staff excellent. Upgraded to club room which was great. Thoroughly enjoyed our time here with sampling room service and the spa facilities. Price was best thing of all. Great value for money. Definitely go back

"Family stay"

5
User 03/02/2020

No problem at all would stay again and recommend to friends clean friendly helpful staff conveniently situated good breakfast with plenty of choice nice bar didn't use the gym facilities plenty parking

"a home from home"

5
242corab, Scherpenzeel, The Netherlands 02/02/2020

love this hotel and its location. bus stop to city centre, number 44, in front of hotel. close to Portobello beach and Musselburgh. a 5 minute walk to the Jewel, superstore. my single room was renovated and looked lovely. not too big but cosy, en-suite bathroom with bath.hotel has a bar and restaurant where they serve nice, affordable, meals. staff welcoming and friendly.

"Happy"

5
James D, London, United Kingdom 27/01/2020

We unexpectedly had to stay for five nights. Helpful reception staff,Gym and Spa facilities which can be used free of charge. I had the English breakfast twice. Nice bar that serves food and a range of drinks. The Bed was huge,best bed we've slept in. We would return.

"Hopefully a one off !"

2
User 23/01/2020

Cobwebs within dated decorated room. Little water pressure. Faulty fire alarm sounding at 2300hrs. Room service for cooked breakfast not allowed before the breakfast room opens although guest information suggests this is possible ??

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments with regards to your recent stay with us. My apologies for the housekeeping standards in your room and I will speak with housekeeping concerning this and also have maintenance check the shower . We did have a a fire alarm on Tuesday evening but this was not due to a fault but another guest room who informed us they had sprayed deodorant/perfume. I do suspect this was probably to cover for something else and I had words with them regarding this. We do offer a Continental Breakfast earlier, but our information folder does say Cooked Breakfast available during the hours of breakfast service in the restaurant. I hope that you will enjoy a better experience if you choose to stay with us again.

"Fabulous Mini Break in the capital!"

5
186478Marilyn, Newcastle, United Kingdom 19/01/2020

Amazing couple of nights in this fab hotel. Location great nd plenty public transport available to Princess Street. Check in smooth, welcoming,, room great - king size - great size and fabulous cast bed. Restaurant very good, spa / pool super bar/ bistro great. Plenty on site parking, immaculate public areas, great staff. Thoroughly recommend and will definitely return.

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to review your stay with us, and good to see how much you enjoyed your stay.

"What a lovely stay. Recommend to families"

5
maria b, preston 19/01/2020

Stayed in a family room with my three children. What a spacious room we were given. Everything we needed it had. Even an Xbox for the kids and tea and coffee facility for us. Lovely and clean throughout. Our bed was big enough for 4 people. Kids all had there own beds/cots and had space for table and chairs for the kids to colour. Pool facilities were a lovely bonus. Breakfast was hot and tasty. Nothing we saw throughout our stay would prevent us from returning. Will definitely use again. Big thumbs up from all of us. Kids were really happy.

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to review your stay with us, and good to see how much you and your kids enjoyed your stay and the hotel facilities.

"Excellent stay"

5
matthew_graham23, Bridgwater, United Kingdom 17/01/2020

I have stayed at this hotel twice now and on both occasions had an excellent experience. The staff are fantastic, rooms are spacious and good value for money and breakfast is superb. The only slight down side is the prices in the bar which seem a little excessive.

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for comments following your stays with us. I shall pass on your praise to the staff.

"Great hotel"

5
IAN P, Prestwick, United Kingdom 05/01/2020

We stayed here as a family of 5,whilst booking in my granddaughter was giving a chocolate santa ,which I thought was a lovely touch.The rooms are huge with everything you need even a PlayStation.The breakfast was very good,the staff were very friendly and very witty.The hotel has plenty of parking and there's a bus stop outside where the bus takes you into princess street,I would definetly stay here again.

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to pass on your thoughts following your stay with us, good to see that Santa was appreciated and no doubt enjoyed! Hope she shared some with you.

"Kings Manor"

5
Kirk5588, Gateshead, United Kingdom 05/01/2020

What an excellent time. We came up for a Christmas trip and the service provided was nothing short of exemplary. We didn't pay for meals or breakfasts but the staff were more than facilitating with cutlery and glasses when we had our own meals or takeaway with us.

"Excellent hotel all round"

5
lphillips209011, Truro, United Kingdom 04/01/2020

Booked here for a 1 night trip to Edingburgh. The price booking direct was better than other booking sites. The welcome was lovely and granddaughter got a kids pack and chocolate santa. Our dog also got a welcome pack including poop bags a couple of biscuit bones and a info leaflet. Fenced exercise area provided. The room was lovely clean and big. Nice size TV and even had a playstation. Really big and comfy bed. Bathroom lovely and lovely towels. We made use of the free 25metre pool, the lovely hot jacuzzi and the sauna and steam room. Changing rooms have lockers and good showers and free hairdryers. The restaurant and food were also lovely. Cannot fault this hotel at all.

"Fabulous stay over New Year"

5
AliBlun, Cheshire, United Kingdom 03/01/2020

Stayed for 4 nights over Hogmanay. It's obvious this hotel is very well managed with lots of visible and friendly staff. It's in a great location only a bus ride from Edinburgh city centre and walking distance from a Portobello beach. Breakfast was lovely (only £5 for children aged 5-15). Free onsite parking. Club room very comfortable with modern bathroom. Spotless pool area. Ate at the Options bistro a couple of nights for convenience. Couldn't fault the food but would recommend that the kitchen needs some more extractor fans. The fumes did waft into the dining area and it was a little overwhelming. Would definitely stay again, the hotel offers the whole package. Thanks for a great stay.

"Christmas visit"

1
User 02/01/2020

I could leave a long review. That would open the door for the management to give another sarcastic dismissive reply...... suffices to say I completely agree with all all the other complaints made by previous guests. Quite possibly the worst hotel I've ever stayed in. So bad I left at the earliest opportunity and was not refunded a penny.

"Regular Visitors"

5
MerlinRalphie, Newcastle upon Tyne, United Kingdom 01/01/2020

We love Kings Manor. From the warm welcome that awaits and for the helpful staff, for the fact we can park outside free of charge and use Edinburgh's transport so easily, and for the comfy beds in the club rooms. A bonus is the use of the pool. This hotel may not be the poshest, but it is our place of choice for a short break and to recharge batteries. I can't wait to return!

"Two nights here"

5
728bettew, Toowoomba, Australia 30/12/2019

Nice quiet location, lovley older building very clean and comfortable, bus service past the door, very good meals, restaurant, bar, . Staff very helpful and friendly, could not fault it warm atmosphere.

"Family christmas market"

5
Swissfamilyhoppers, Darlington, United Kingdom 29/12/2019

Travelled from Darlington to Edinburgh by car cheaper than the train including a days family ticket purchased at the hotel for a days local travel sorry great thunberg we tried but as a family were unable to help the environment due to cost the hotel upon arrival was very welcoming with polite staff and very helpful the hotel is pristine clean and well stocked with everything we needed the food was a bit pricey with limited choice to family or people with dietary needs pls get back to good family pub grub on saying that what we ate was outstanding but expensive the staff were very helpful with everything we needed will use again due to position off a1 and travel into edinburgh

"Excellent experience at Kings Manor hotel."

5
joycewhittaker2019, Skelmersdale, United Kingdom 24/12/2019

Can't speak too highly of standards. Staff attentive, facilities good, standard of cleanliness superb and food was delicious. This was only a three night stay but I was it had been longer - so relaxing. I will look forward to a return visit and am encouraged to try other venues with Best Western.

"Very good location, clean and quiet hotel"

5
Tim M, London, United Kingdom 23/12/2019

Would definitely recommend and would definitely return! We were visiting from London (and St Louis, Missouri) and used this hotel as a great base to visit both Glasgow and Aberdeen. Lovely quiet area near a beautiful beach, easy to find and aprk...and most importantly easy to get to the city centre from (about 20 mins). Shame we weren't informed about the late start for breakfast on the Sunday as we had an action packed day to try and fit in. However, the breakfasts really are superb.

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to pass on your comments following your stay with us. As yo say a great base to travel from to discover Scotland.

"Closed leisure facilities but I didn't know"

1
lynnemcgowan, Edinburgh, United Kingdom 15/12/2019

Very disappointing to review this but arrived at hotel today having used hotel twice already in last 2 months with my daughter. On both occasions plus this one paid for evenings meals also at hotel. On this occasion went to use the great standard of pool and sauna/ steam room to find closed for a few days. Had I known this advance I wouldn't have stayed - I'd have cancelled. I received no communication - double checked email incl possibility of being in spam mail. Hotel insisted they'd sent one but not received by me. Hotel manager once spoken to simply reiterated that they had sent and was quite evidently not caring in attitude that despite this being my third stay in a short time frame and that I had received no email, no gesture of any sort made for my disappointment and inconvenience. Further the manager suggested that discounted rates reflected the leisure closure and seemed quite frankly disinterested when I informed him that the discounted rate was exactly the and as I paid when the leisure facilities were open. I won't be back here - not because of the hotel itself but because of the manager's attitude here. Simply you should look after customers - esp when they'd become regular . Very disappointing

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments regarding your recent stay with us. I'm sorry you were disappointed that the leisure club was closed for maintenance. Your booking was made through Agoda and the notification with regards to this was on their website for guests to see. Also when you booked we sent an email message through the Agoda Guest Messaging Centre to notify you of the closure in case you hadn't seen the message on the website giving you the opportunity to change or cancel your booking. Our rates last weekend should have been higher due to demand, but as the leisure club was closed our rates were lower and may have been the same or similar as previous stays.

"Edingburgh Break"

4
User 15/12/2019

We stayed here for 3 nights in late november, it was an ideal location for us, only 7 min walk to the train station and then only a 6 min journey into Edinburgh. On check in at the hotel we were upgraded to the Club Rooms, and they were perfect! a lovely surprise and a nice touch from the hotel as i am a Best Western rewards Member. (well worth paying for an upgrade to these rooms, they are fantastic) Breakfast in the hotel was absolutley spot on could not complain about anything, the best poached eggs! we enjoyed our few days away visting Edingburgh everyday and doing all the usual tourist things, visiting the christmas markets and enjoying lots of food and drink despite the rainy weather! i would deffinatley return back to this hotel, lovely hotel, brilliant staff, on return one evening the hotel was in darkness due to a power cut and the staff had supplies of tea/coffee/ biscuits in a little room from reception until the power came back on which i thought was excellent. will be back in the future! :)

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to pass on your comments about the hotel and how much you enjoyed your stay. As you say the Club rooms are spacious and comfortable. Look forward to welcoming you back

"Decent for price"

3
Nutsforweenat, Motherwell, United Kingdom 14/12/2019

Stayed here after a business awards and it was adequate for the price. Nothing mind blowing as far as hotels go but the staff were nice and the place was clean. Always parking available and bed is comfortable.

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your review of the hotel,

"They take gods"

5
User 10/12/2019

The food in the restaurant was really good, and the take dogs - even gave my beardie Fergus a little welcome bag of doggie treats when we checked-in! Room was comfy, plenty of parking, and convenient to get into the city!

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Dear Kirstin Thank you for taking the time to pass on your comments about the hotel. I know we all love our pets but Fergus is obviously held in high esteem judging by the title! Happy to read how much you both enjoyed his stay.

"Comfortable and welcoming hotel"

5
gille239, Tiverton, United Kingdom 10/12/2019

We stayed at this hotel for four nights whilst visiting family. We had a very comfortable Club room, with plenty of space. It was very quiet, as we had requested, overlooking the rear of the hotel. The staff were very friendly and there was a lot of attention to detail to make guests feel welcome. Breakfast was excellent, with a buffet of hot food that was actually hot, unlike many hotels. Extra dishes to order included smoked haddock and kippers, which were of high quality. As we arrived by train, we made use of local public transport which got us to the city centre quickly and without hassle. Portobello beach is nearby for a local walk. We tried both the bistro and the restaurant for dinner and found the restaurant to be far better value - only slightly more expensive than the bistro and the food was far superior. We would definitely stay here again when visiting Edinburgh.

James_Brown, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to pass on your comments about your recent stay with us. Good to read how friendly you found the staff and how much you enjoyed the restaurants. The public transport links as you say are very good for getting into the city centre and surrounding area. Look forward to seeing you back in the future.

"Nice Hotel."

4
NorthExplorers, Sedgefield, United Kingdom 01/12/2019

Stopped recently for two nights with friends. Room was fine, bathroom ideal. Clean and tidy. Staff pleasant, nice bar area with reasonably priced drinks. Had breakfast one morning, £11 per person but plenty of food available. Bus stop outside hotel and railway station a 10 minute walk with regular trains into city centre. Hotel has plenty of parking which means next time we visit will drive as opposed to using the train.

"Warm and friendly hotel"

4
alanmsq, Great Bowden, United Kingdom 29/11/2019

Excellent one-night stay on business in the city. Warm and friendly welcome, quiet and comfortable room and very good breakfast. I ate in the bistro in the evening and food and service there were good too. I'd choose this hotel again if staying in Edinburgh.

"Excellent stay"

5
john b, Ulverston, United Kingdom 24/11/2019

The hotel was excellent staff very friendly and good for leaving your car and they supply a day card for public transport for £4 an adult which can be purchased from reception. There is bus stop outside the hotel.

"Superb on every level"

5
729ajh2019, County Cork, Ireland 20/11/2019

I booked this hotel for its situation for my business in Edinburgh and was very pleasantly surprised at the quality of the rooms and the service - they were as good as hotels three times the price. I would recommend it highly.

"Best hotel so far while working away"

5
User 12/11/2019

A one night stop over at this lovely hotel - everything was spot on, the room, the facilities, the bar/restaurant, in fact the whole place. Staying in many different hotels in a short space of time - I wish they were all as good as this.

"A really nice hotel to stay in"

5
User 11/11/2019

We stayed st the Kings Manor a couple of years ago and were very impressed by the staff friendliness, cleanliness of hotel and super breakfast. Every part of the hotel you found helpful staff. Well done

"Holiday retreat"

5
tinaroberts1978, Liverpool, United Kingdom 05/11/2019

Great hotel, lovely pool, spa, sauna, free to use as being a guest to the hotel. clean rooms, great staff, rooms were tidy and spacious with lean fresh towels daily, room Service with lite bite menu after 10pm, restaurant connected to hotel lid bistro and bar

"Lovely Break to recharge the batteries"

5
nigel t, Brighouse, United Kingdom 02/11/2019

Great place to stay to recharge the batteries, excellent spa , wonderful jaccusi, and proper pool to do the lengths. Food is wonderful, did not eat in the hotel apart from breakfast. Great choice and good quality, plenty to satisfy the most desurning dinner. Rooms are huge, plenty of space to spread out, beds are so comfy. Local buses very frequent and cheap into Edinburgh. Can't wait to return

"My stay"

5
rosieandrews42, London, United Kingdom 25/10/2019

This is a wonderful hotel. Rooms are large as was our bed. It was huge and comfy. Efficient staff. However it is a bit out of the city. Close to other amenities on The East Coas though. The comfortable room made up for that.

"Rooms Basic but clean"

3
Dereksreviews, Aberdeen, United Kingdom 24/10/2019

Stayed here for two nights with my son, our room 206, was basic and in need of a refurbishment but it was just used for sleeping we were also travelling with the family dog, so maybe this was the reason the room was in need of a refurb, may have been a dog friendly room. The biggest issue unfortunately was the shower, there was no pressure and washing was an issue, thankfully the pool had good showers. Leisure club made up for all the downfalls, never ate in the hotel so I cannot comment, but all in all value for money was good, hotels position is ideal for visiting Edinburgh. Would I stay again, yes I would but would ask for a different room.

"Surprising"

5
User 21/10/2019

Excellent value for money with excellent facilities and not far from Edinburgh city centre. The staff were welcoming, helpful and friendly. The bed was comfortable, room clean and well presented. I have already recommended to friends and family.

"Short Stay at Kings Manor"

5
sandford2018, Strathaven, United Kingdom 21/10/2019

Had a great stay at Kings Manor. The hotel and the staff were excellent would recommend this hotel. I would stay here again in the future. Great facilities and the hotel was in an ideal location for accessing Edinburgh

"Great for dogs!"

5
User 20/10/2019

I've stayed at this hotel a couple of times now with my Labrador. Both of us have been made very welcome by the staff. The customer service is excellent. The hotel is in a great location close to the beach and bars in Portobello and with easy access to motorways in and out of the city. Highly recommended!

"Helpful staff, nice leisure centre "

5
197nikkil, Norwich, United Kingdom 18/10/2019

The room was large and comfortable. The bed was so massive my husband and I felt like we were in different time zones! We had a small issue with the TV, but the housekeeping guy was a star. The leisure centre was clean and nice to use. The showers were pleasantly powerful too!

"Lovely long weekend"

5
granpaganks, Warrington 16/10/2019

My wife and I attended a reunion at the Kings Manor hotel Friday to Monday. The hotel is well laid out. Lovely Bar, swimming pool keep fit centre and restaurant. plenty of free parking and free WiFi. The hotel is clean and well maintained the rooms are of a very good standard and the staff are polite and courteous. Located out of the city centre at Portobello ,there is a very good bus service that takes about 15 mins to Princess street. Then everything that goes with Edinburgh.

"Great staff, Great Facilities, Great Time."

5
User 16/10/2019

After arriving early to the hotel we were told me could check straight into our rooms as they were all ready to go. From then on the experience was fantastic. The meal options in the Bistro Restaurant were numerous and after trying a variety over 4 nights were all delicious too, with great, quick service from the staff to match. Breakfast had many options also, even hash browns and veggie sausages which when asked for, came within 5 minutes each time. The fitness centre was everything could have hoped for with all facilities clean and working and staff even went out of our way to store our bikes each day which we had hired from the city centre. Everyone at BW from the cleaners to front desk staff were always smiling, available and happy to help. Minor things like wifi not reaching our room and no dedicated bike storage became almost irrelevant because of the great service and accommodation of our requirements throughout our stay. Will definitely be returning here.

"Family Meal - Awful"

1
Lindsay C, Edinburgh, United Kingdom 15/10/2019

Dreadful, cheap quality food, obviously frozen and tasteless. Expensive, and had to send back two of our three main meals. Baked potato microwaved; cold (cheese not even melted) hard around outside. Cheesecake looked disgusting and tasted as if it had been sat in a fridge for days. We will never return for food - disgraceful!

"Excellent value accommodation on the edge of Edinburgh, in a fine location close to Joppa and Musselburgh"

5
Warwick B, London, United Kingdom 15/10/2019

An enjoyable stay, with welcome from helpful staff in reception. Good choice at breakfast and again nice friendly staff. The room was fine and comfortable and I enjoyed the use of the swimming pool in the leisure centre.

"Family Weekend Trip to Edinburgh"

5
User 07/10/2019

Great hotel, good value for money, easy free parking outside the hotel, short one stop on train to Waverly station in the city centre, very pleasant and friendly staff, good food and drinks menu, lovely spa facilities

"first class"

5
User 06/10/2019

the whole stay has been excellent. staff extremely helpful friendly and obliging. food in the restaurant was superb. breakfast good value. rooms were excellent and cleanliness second to none. there is also a spa which I wish I had realised in advance of our visit. theres always next time.

"Fab Hotel"

5
User 03/10/2019

Booked last min. Arrived on motorcycles and was asked to park them next to the railing right outside in front of reception. Was given very sturdy locks to secure the bikes to the railing by the hotel. The room was spacious enough for 2 people. Both room and bathroom where very clean and tidy. Tea and coffee making facilities where available in the room and we where able to ask for more items at the reception. Had tea in one of the Hotel resturants (they had 2). The receptionist gave us the menus on arrival and informed us it would be better to book a table as the Hotel was very busy. We didn't feel pressured to book atraight away and was told to ring reception when we had decided what time we would like to eat. Food was really delicious and not too expensive. The bed was lovely and comfy and we slept well once we got to sleep. The walls could do with a little more insulation as the couple in the next room kept us awake til 1am and we could hear the noise in the hallway but this was the only downside. We had breakfast booked for 9am and it was buffet style continental and cooked breakfast was available along with all the usually items you would expect to see. The cooked breakfast was hot even though it wasn't cooked to order. I can't really say anything about the area as we didn't leave the Hotel.

"Very pleasant stay"

5
Leejz, Sunderland, United Kingdom 02/10/2019

Good location with lots of car parks. Hotel room is very spacious. Wifi very fast, not like a lot of other hotels with slow or no reception in your room. There is even Xbox in the room too! Towels and bedding very new and clean. Fitness centre good with sauna and swimming pool. Staff very friendly.

"Not been for a few years !"

5
casper034, Lanark, United Kingdom 30/09/2019

Been to this hotel and spa many times before but not been for 2/3 years. Booked a B and B overnight stay and was given a free up grade to their Club rooms which are larger rooms and beds. Ate in the Bistro which was excellent with a good choice of menu. Spa/pool were excellent and spotlessly clean. A dog friendly hotel so were able to take ours with us. Really enjoyed our stay and will definitely return at a future date.

"Good value hotel, easy access into Edinburgh "

4
User 28/09/2019

Visited here for a couple of nights, mid week. The room was a club room which was very nice - it was large, well appointed and a good bathroom. Tea and coffee facilities. The reception staff were very helpful and sorted a few things out for me. The breakfast was ok, reasonable choice but food quality was just ok. Bar area for the evening had two TVs with different football matches. The drinks were very reasonably priced. The spa area was excellent - the gym was well equipped. You could easily reach the spa area from the main hotel. We were given a towel each when we went in. The swimming pool was a good size (25m) with two dedicated exercise lanes - although the lanes are for one person only at a time - as I was informed by a nice lady (local regular) who was using it - so we did end up with both lanes being used by ladies who mainly walked - so there is not as much space to swim as you may think. We did also use in the evening when it was possible to swim more easily. Sauna and steam room were both very nice. It is an easy walk to the beach and restaurants. Also we used the train to get into the centre of Edinburgh - 10 min walk and the hotel has a time table. Overall a very good hotel which is value for money.

"Great hotel"

5
CD323, Sydney, Australia 21/09/2019

We have just had 3 nights here and the whole experience was fantastic. Our room while not spacious had everything you needed and was very clean and the bed comfortable. Ample parking and good wifi. The bonus for us was the use of gym and pool. The pool is 20 metres with a couple of dedicated lap lanes so you could have a proper swim. Location is also great for walking into Portobello for a lovely walk along the promenade with restaurants and pubs in the area. We ate in the bar a couple of nights and the food was quite good and friendly service. Reception staff were friendly and efficient too. Overall a great stay and would definitely use again and can recommend.

"Nice hotel"

5
User 16/09/2019

Nice standard hotel room, nothing to complain about but nothing outstanding. Everything was clean and comfortable. Free parking on site and easy access to shops, beaches and the local high street. The small town of Portobello has lots of quaint little shops and bars and the hotel is in a good location to look around those, but also a 20 minute bus or 10 minute train into the centre of Edinburgh.

"Amazing wedding and stay!!"

5
mark s, Edinburgh, United Kingdom 15/09/2019

We just had our wedding here at the kings manor hotel. From start to finish the day was amazing. The hotel staff were incredible the venue was fantastic and the food was outstanding plus a nights stay in one of the rooms with room service for breakfast. Couldn't have asked for better and would reccomened a stay or if your thinking about a wedding then have a look here. Very reasonably priced and a fantastic venue. Thanks for making our special day go so well! And a special thanks to Robert (duty manager) and his team for such a brilliant job!

"Kings Manor Hotel Edinburgh"

5
terrytracey, Staffordshire, United Kingdom 14/09/2019

We had a really nice stay at the Kings Manor hotel. The hotel was very clean. Bedroom was spacious. All the staff at the hotel were polite and friendly. Food was excellent. Ample free car parking. Great value for money.

"Great seaside hotel"

5
User 14/09/2019

Great hotel close to seaside and the town - didn't need to use the car at all during our stay - the bedrooms are really spacious and very comfortable and the pool and fitness centre a real bonus - we have already recommended the kings manor to friends and we will most certainly be visiting again.

"Helpful staff"

4
User 05/09/2019

Having booked for 2 nights duration ng The Edinburgh Fringe Festival when everywhere is fully booked, I was devastated to realise I had got my dates wrong and arrived a day late. There were no rooms left for a second night but the reception staff were very kind to me and offered to help me find a room. As it turned out they had a cancellation the next day so they offered the room to me. Above and beyond!

"Great location just out of the city"

5
Janet L, West midlands 03/09/2019

We stayed at the Kings Manor for 6 nights. The staff were excellent very friendly and helpful. The breakfast were very good the selection on both hot and cold choices were good and always kept full. The bedroom we had was a bit small but it was kept clean. We did use both restaurants for our evening meals and both were excellent the food was freshly cooked and again all the staff were a credit to the hotel. For getting about we left the car at the hotel and used the buses which were much easier for getting about the 44 or 113 stop is just outside the hotel and coming back just over the road and takes you into the city. If we go up-to Edinburgh again this would be the hotel I would choose

"Weekend stay late August"

5
Allan R, Rushden, United Kingdom 02/09/2019

Most impressed with friendly atmosphere and helpfulness of staff. Excellent breakfast (Sausages!)and good selection of meals in Bistro. Hotel spotless and very comfortable. Plenty of parking and the bus service was a joy as we could travel into Edinburgh have a drink and not have to wait ages to get a return bus. Canny bus company had a flat fare but if you didn't have have the correct change you lost out! (only 30 pence!)

"few days away"

5
pat123Wirral, wirral 01/09/2019

This hotel was lovely. The staff were very helpful and informative, Nothing was a problem. The room was big. Breakfast was excellent.. The station for the Edinburgh is a short walk. Train only takes s few minutes into centre of city. A nice walk to the esplanade and beach.

"What a day in Edinburgh!"

5
User 31/08/2019

We were assigned a very roomy guest bedroom on the ground floor. In our entire travelling life, the BW Kings Manor Hotel has the most comfortable bed ever. Parking in the premises was also free. We wanted to extend our stay for another night so we can do a thorough sight seeing in Edinburgh and nearby places. But we could not get an extra night because the place was fully booked. So they allowed us to leave our hire car in their car park with no charge while we go on a bus tour around Edinburgh. I highly recommend the Kings Manor Hotel to all travellers to Edinburgh.

"SHORT STAY"

5
User 29/08/2019

Stayed for 2 nights.when booking online requested a quiet room due to medical conditon.once booked phoned hotel to make sure request received.told received and noted.arrived at hotel.asked again about our request.told this had been taken into account.on entering room aware of a noisy generator right outside window.reception said no room available to move us to.generator went of and on all night.apart from not hardly getting any sleep the hotel is in fact a very good hotel.

"Hotel stay"

5
User 23/08/2019

If your looking for somewhere to stay I can recommend best western well appointed rooms and top facilities in a friendly envioroment. Food top as well served in a Nice dining room. One can also take advantage of the fitness suite nice to relax in the pool at the end of the day. Nothing was too much trouble

"Excellent rooms lovely overnight break"

5
Deborah B, Inverkeithing, United Kingdom 16/08/2019

We arrived early and after a quick a friendly check in the lady took us to our room which was above expectation a very large room over looking a well manicured grassy area atended the pool and spa area which was vast and spotless food later was excellent and very tasty only one moan Bottle of water was expensive but apart from that everything was perfect

"Great hotel"

5
User 15/08/2019

Everything was great. Location very good. Roomy rooms. Great hotel staff. Fast check-in and check-out. Parking always available. Located near highway and easy access to city center. Quit location. Hotel is always clean and breakfast is ok.

"A perfect place to stat"

4
Kath P, United Kingdom 07/08/2019

This hotel is about a 20 minute bus or train ride from the centre of Edinburgh and a 15 minute walk to the beautiful Portobello Beach. 7 of us were performing at The Fringe Festival and taking in the sights of this city and this hotel gave us a quiet place to return to in the evenings after the hustle and bustle of the day. The hotel was very clean and modern with spa facilities and a comfortable bar. The staff couldn't have been more friendly and helpful, nothing was too much trouble. The dining area was light, airy and clean and the food on offer for breakfast was fresh and well cooked. The bedrooms were very clean with good bathroom facilities and a room for 2 had adequate hanging and drawer space. However 3 friends shared a room which was rather too cramped for that number and space for hanging clothes etc was rather limited. The spa facilities were good with a good sized pool and jacuzzi. Complimentary towels were provided, Changing rooms were large with individual cubicles and showers and hairdryers and bags provided for wet swimwear

"First Class Experience"

5
Malcolm C, England 07/08/2019

Stayed here when in Edinburgh for the 2019 Tattoo. Trip organised through G-Line Coaches so wasn't sure what we would get. Absolutely first class break, brilliant room (CLUB ROOM 255), staff were extremely welcoming, helpful and friendly. Reception team exceptional. Went the extra mile to make my wife's birthday special for her. Breakfast and dinner more than adequate. Thanks to everyone at this Best Western Group Hotel.

"Love.y stay"

4
Vickkiii, Liverpool, United Kingdom 30/07/2019

We stayed in this hotel for our family trip to Edinburgh to watch Liverpool, fc in murryfield very friendly staff. Just the bathroom could of been bit cleaner black hair all over the floor which I had to clean up before we used the bathroom

"a really nice hotel"

5
philSolihull, birmingham 26/07/2019

i only stopped for one night but I found it a great hotel with great friendly staff it was clean the room was well laid out with all mod cons including very fast wifi the breakfast was good as well, nice options and well cooked i would stay again if I was in the area

"Very convenient hotel for family wedding"

4
User 22/07/2019

This hotel was extremely convenient for us and the staff I cannot praise highly enough; very helpful and polite. The breakfast was lovely and great pool and leisure facilities. It was a little pricey as it is a bit out of Edinburgh and the rooms are quite dated but was great for us!

"Mini break"

5
User 22/07/2019

Had a lovely time! Great base for exploring Edinburgh, Brunstane station 5 minute's walk away, journey to city 8 minutes. Nice hotel, lovely staff, breakfast was plenty with lots of choices. Will return

"Great hotel "

4
N8970ZEsamb, London, United Kingdom 12/07/2019

The rooms have an amazing bed, that is huge!! Great shower and good WiFi strength It's a little isolated in location but they do have a well stocked bar and a good restaurant If you're there on business it's fine Would recommend

"Great place to stay"

5
juliemX5007TK, Tobyhanna, Pennsylvania 09/07/2019

This hotel is not in the center of Edinburgh, but the location was still perfect for us. A bus stops right out front, you can get tickets from the ladies at the front desk, who are all friendly and helpful. We chose this place because we had two kids in our party and there is a huge pool here. The two restaurants met our needs, although it would have been nice if breakfast was included in room rate. Kudos to Fran, our evening waiter, a very nice man.

"Have already recommended this hotel to my friends"

4
SanjeevGKunte, Pune, India 09/07/2019

What I liked: 1. Very fast check-in. 2. Though official check-in is at 3pm, I was allowed check-in at 12noon. 3. Perhaps the best feature of my room (no. 401) was the huge & very comfortable bed. 4. The room was reasonably sized, clean and very quiet. 5. Electric kettle is available. Though this may not seem great, I have seen good hotels skip on this one. 6. There's a bus stop right outside the hotel to take you to the city centre (bus nos. 44 & 113). For those visiting Edinburgh for the first time, here are some tips. Firstly, single adult ticket costs GBP1.70 & only exact cash is accepted on the bus. Secondly, AdultDayTicket valid for the whole day (till 01hrs next day) is available for GBP4.00 and is thus a great deal if you are making more than 2 trips in one day. Thirdly, m-tickets app on your mobile is recommended for buying tickets. 7. There's a bar & a restaurant with nice indoor & outdoor seating arrangement. 8. Overall upkeep of the property is nice. The people at the front desk are courteous & helpful. I needed change to pay for the bus and was helped out promptly. 9. There's a beach at walking distance for those who would love to take a break from city. What could have been better: 1. The hotel is a bit away from the city centre. It takes about 25min bus ride to go there. 2. There's no store nearby if you wish to purchase something at odd hours. 3. Shower pressure could be better. 4. No toiletries. 5. Inadequate lighting in the room at night time. 6. There's no AC or fan and the window opens only a little. I felt slightly hot at night and it could get worse during peak summer. 7. Being Indian, I decided to try "Tony Singh's Signature Dish" in the restaurant. This apparently Indian dish sadly lacked in any authentic taste. Even modestly prepared Indian dishes are known for their great taste.

"Great Hotel"

5
Elizabeth S, Southampton, United Kingdom 03/07/2019

A lovely hotel, close to Edinburgh city centre. Local bus and train info available on a screen in the lobby for travellers. Good size clean room, huge comfy bed with extra pillows if needed. We had the lovely continental breakfast, plenty of variety of cereals and fruit also pastries and toast, tea, coffee etc. we also had a good meal in the restaurant, great value for money, good food. A good hotel to stay in for Edinburgh.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Its great to hear that you had an enjoyable time with us. We hope that you can come back to see us soon.

"gorgeous room"

5
User 02/07/2019

The room was lovely, bathroom as well, brightly, clean and big! we really enjoy spent time there!the Spa with pool sauna and jacuzzi is the best part of the hotel!perfect place if you want go to visit Edinburgh and the castles in the east coast!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your recent stay.

"Fantastic"

5
dowdi, Shildon 30/06/2019

20 of us stayed here while taking part in charity cycle ride Staff excellent manager deserves a medal we were running late but he couldn't do enough to accommodate us. Evening meal first class breakfast first class. 20 bikes stored safely for us. Rooms spotless. If your staying in Edinburgh whilst on the outskirts well worth a stay here

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay. We were delighted to look after you after your long day in the saddle under a hot sun

"Disappointed"

3
elaine19662015, Stirling, United Kingdom 30/06/2019

Booked a one night stay as part of birthday celebration weekend. Standard double room, exceptionally small considering the cost, with no breakfast included. Room was clean with clean bedding/towels. Requested the use of iron and board and then embarrassed, had to walk through hotel with same, not great hospitality support. Hotel receptionist was not exactly welcoming. I'm sure if she had been a bit more friendly and made us welcome on arrival and departure !! I would be commenting positively, but I am not. Good pool and leisure facilities and glad to say the lady in the spa suite was lovely. As was the service and staff in the restaurant with lovely food. Won't be rushing back as I did not feel relaxed in the cupboard sized room and poor customer hospitality. Checked on your site and the cost I paid appears to include breakfast despite being factually advised at check in we were room only!! bit unfair. Overall disappointed.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am sorry that you had such a disappointing stay. We generally get very complimentary comments about our front desk staff. I shall certainly look further into this. When you make a booking , whether it be directly through ourselves or via third party web site you will get a confirmation covering the rate, the dates, the number of rooms , the number of people, cancellation terms and what is included in the booking. If it says including breakfast or including dinner then that service is included. If it does not say something is included, then it is not included. Thank you for taking the time to let us know of your disappointment

"Lovely hotel and spa area"

4
mizliz_uk, Grangemouth, United Kingdom 27/06/2019

Not my first visit to this hotel as I stay here often on business, but my first time for leisure and it's a different experience altogether. I came here for a spa day with my two grown up daughters and we decided to stay overnight. We arrived a little early so our rooms weren't ready but that absolutely wasn't a problem as we headed straight to the pool/spa area. It was busy but the pool itself is a good size so we didn't feel crowded, although they have 2 lanes cordoned off for swimming that lay empty while people swam up and down in the remaining 3 lanes! Why?? The sauna and steam room were small but good; the jacuzzi was full of children despite notices all over stating that under-14s were not allowed in it so we didn't get the chance to use it. Staff noticed but did nothing, which was frustrating; however they were generally quite pleasant and the changing area was spotless. I liked that there were changing cubicles available too; I'm sure I'm not the only person who is uncomfortable getting changed in a communal area. The bedrooms were quite large and had comfortable beds with decent linen and good pillows. Free wifi was available throughout the hotel although could be a bit spotty. We ate dinner in the bistro rather than the restaurant; both were busy but we thought the restaurant was a bit pricey so we opted for bar food instead. Very comfortable seating in all parts of the hotel, and we spent a good couple of hours just chatting over a few drinks. Free parking was the icing on the cake (very rare in Edinburgh); plenty of spaces as long as you get there reasonably early.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I shall draw our Spa teams attention to your comments regarding our leisure facilities

"excellent value for money"

5
User 25/06/2019

excellent value for money close to a1, parking is free and plenty, leisure centre is available if need be, breakfast was good value for money, quick check in and check out. Will stay here again if in the area

"Very nice days"

5
nancywD5521YZ, Mooresville, North Carolina 21/06/2019

We spent two nights here and enjoyed every minute. The staff was helpful in every way. It's a short 15 minute walk to the beach and there is a bar and nice restaurant. The beds are comfy, bathroom is amply large and I loved the huge towel sheets.

"Rude reception staff. Bad service"

1
Sridhar1975, London, United Kingdom 11/06/2019

First of all the good things. Room was clean and beds were comfortable. But staff at reception they allotted us a room without a shower even though I requested for one well before. Second the hotel policy for children . They didnt inform at the time of check in that there were additional charges for kids. They started making a big argumemt before checkout. Even though the hotel policy says kids stay for free. Room has no AC. And it was burning hot at night. I would say the manager was the worst. He is a misfit in hospitality industry. Felt like I landed in a cheap roadside inn. Absolutely this hotel is not good for families with differently tabled and children. I think even priceline is one reason for the confusion. If possible avoid that website completely

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. It certainly would be helpful if you plan to travel with 3 children that you let the hotel know that you will be a party of 7, rather than 4 as you had booked, in advance of your arrival. It would have saved numerous room changes and bed configurations. Your request for a shower in the room , should we have had advanced notification of this request , would not have caused us any concern. All our rooms have showers. In fact what you really wanted was a walk in shower rather than a bath with shower over it. Again this restricted our ability to change rooms as most rooms had already checked in by the time you had arrived. I must say that I thought all 5 of my colleagues that had tried to sort out accommodation for you on Sunday night and on Monday morning had gone well beyond what would have been normally expected to try to offer solutions, that may have not been 100% what you wanted but were a long way towards it and far far away from the actual booking. Obviously unfortunately their assistance has not meant with your approval. In common with 90% of all hotel rooms in Scotland we do not offer air conditioning in the rooms. It is generally something that is not required in Scottish climate. Simply opening a window to let in the clear fresh Scottish air suits most of out guests. We do not advertise AC anywhere. On the night of 9th and 10th June maximum temperature was 9C and minimum 5C. This is not usually considered 'burning hot' even in Scotland. I am sorry that our best efforts did not match your expectations. May I suggest that you ensure that hotels in the future that you may book are made fully aware of all your needs prior to your arrival.

"Quick overnight visit"

5
peter b, Northampton, United Kingdom 10/06/2019

We stopped here on our home run after completing the North Coast 500. The hotel is a short bus ride from the city centre and the bus stops right outside the hotel. Rooms were well proportioned, clean and had a kettle for tea and coffee facilities. We requested a room with a bath as I have arthritis and prefer a bath to a shower. I would recommend you do this if you, too, prefer a bath. Staff were great, willing to help you navigate your way to the bus stops etc. Will use this hotel again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay with us

"beds comfy, large rooms, great spa"

5
User 02/06/2019

Pool a little cold, comfy beds, large rooms, clean and polite service. Great stay, 10 minutes from breach. Nice places to eat and drink. 10 minutes drive into Edinburgh and train station 5 minutes walk.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay with us

"Perfect 4 day break"

5
Emma L, Cambridgeshire, United Kingdom 23/05/2019

My husband and I enjoyed a very beautiful 6 hour car journey from cambridge to the hotel and we absolutely loved our superior club room after an easy check in it was so spacious with a huge bed and bathroom. Unfortunately we were staying the same time as a large group of very excited children so our first night we didn't get much sleep. The next day once the manager James was informed of our less than quiet night we were moved to a standard room on the other side of the hotel which was alot smaller but peaceful and clean and we slept like babies for the rest of our stay. The breakfast was perfect with lots to choose from with very helpful staff. We had room service one night which didn't take long at all and we ate in the restaurant twice which was even better. The 2 times we used the pool we had it to ourselves which was around 4pm so we really relaxed after our adventures around the area. The hotel isn't far from portobello beach which we enjoyed walking along. It's a perfectly located hotel to get in to main Edinbourgh. Old town was beautiful and an hour's drive to the bottom of Scotland's national park. The morning of our check out my husband and I were enjoying breakfast when James the manager introduced himself and apologised for our experience on the first night and informed us that the breakfasts and room service we had enjoyed would be taken off our bill which really pleased us. I can't recommend this hotel enough and we will carry on using best western hotels.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Its great to hear that you enjoyed your stay with us despite the selfish behaviour of some other guests. We regularly host groups throughout the year , including school children. Unfortunately the staff 'in charge' of this group were very uncooperative with regard to other guests needs. They will not be back!

"Good location on edge of city"

4
sj1786, Spennymoor, United Kingdom 08/05/2019

Bus stop right outside hotel which takes about 20 minutes to get into the city Either the 113 or 44. Had issues first night with bathroom fan not turning off. Staff were unable repair the problem so we were given a free upgrade to a club room. Staff were pleasant and helpful. Also had a walk to the beach on the evening which is only about ten minutes away. Free parking easy location to find and a good price compared to the hotels in centre. Would have no hesitation stopping again on any trip to Edinburgh in the future.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you had an enjoyable stay despite the minor maintenance issue

"Lovely Hotel"

5
User 07/05/2019

Staff friendly, hotel clean, leisure centre great. Bus outside hotel takes you into Edinburgh in around 20mins. Food in bistro is ok and drinks are reasonable. Breakfast in morning is great value and staff are helpful and friendly. We would return.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to post a review

"Booked a small single roomfor the Bank holiday weekend. ( only one available)"

5
Alan G, Newcastle upon Tyne, United Kingdom 06/05/2019

Room as described, warm, very clean and big remote controlled TV. Excellent Spar, gym and swimming pool. Plenty of free car parking. Staff very friendly and helpful Bus stop outside hotel and trains very close ( 5 min walk).

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you took advantage of our small singles, they give great value for money despite their small size

"Pleasant stay"

4
Allytowsey, East Riding of Yorkshire, United Kingdom 05/05/2019

We stopped overnight with our dog as we were travelling to Glencoe the following day. It was a pleasant surprise. The room was huge with a queen sized bed and a single bed. It was very clean. The bed was so comfy and we both had a good nights sleep. The staff were very friendly. We took our dog for a walk on the beach and when we returned there was still plenty of room to park your car. We paid £40 for the night it was great value and would definitely recommend to families.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that both you and your dog enjoyed your stay with us

"Best Western Kings manor"

5
Elizabeth T, Newcastle, United Kingdom 27/04/2019

Best Western Kings manor fantastic stay. Great value. Fantastic tasty breakfast. Never been to a best Western before will definitely go again. Spa great.comfy beds . Great for all ages. Good parking lots of spaces

"An Anniversary"

5
User 12/04/2019

We stayed for one night as we were invited to an anniversary party there. As we had to travel a bit far we decided to book a room for the night abd I have to say what an enjoyable stay we had. It is the first time we have ever used this hotel but would definitely go back. Food and all staff were excellent and friendly.

"Birthday treat"

5
Margaret C, Aberdeen, United Kingdom 11/04/2019

We returned to this hotel as we really like staying here. This visit was a treat for my husbands Birthday. We were given room 95 which is on the ground floor, this was one of three rooms that have previously been a conference room. The room was very spacious and the shower was so large you could have had a shower together( we didn't ). The food is just delicious and the variety at breakfast is second to non. The staff are very attentive and nothing was ever too much, their top priority was definitely looking after the guests. We would not hesitate to recommend this hotel to everyone. We have booked to stay again in April.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your husbands birthday with us. We look forward to welcoming you back

"Nice"

3
Donfor78, Glasgow, United Kingdom 09/04/2019

Not sure this is a four star hotel however a pleasant over night break. On arrival we were given our key and went to our room to find the girl still cleaning. We left her to it and went for a drink in the bar, nice atmosphere in there with sports on. The room was spotless however the twin beds joined together don't offer the best sleep for a couple. The nozzle for the hairdryer wasn't the correct one therefore didn't fit. No conditioner in room although available to collect from reception so go before jumping in the shower! Bit of a strange layout for rooms which makes it unique and different from the run of the mill hotel. Spa facilities were good. A little busy waiting to get in the Jacuzzi so missed out on that. Pool is a good size. Food alone gets the highest rating. Could not fault a thing. My partner enjoyed the chicken breast burger while I tried the lasagne 10/10 and breakfast was lovely too with very friendly staff at both meals. All in all a pleasant stay however needs a little update to meet the 4* experience you would expect.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for your comments. We always have been a 3 star hotel and that is where we are more than happy to remain. I am delighted that you enjoyed your stay with us and the service and food that you received in both bar and restaurant. We only have one type of hairdryer in the hotel so there should be no issues with nozzles not fitting. If you can let us know which room you were in we can get it checked and replaced. About 8 years ago we took the decision to remove small bars of soap and shampoo from our bathrooms and replace with larger multi use dispensers. This decision was based on two factors. Firstly most of our guests brought their own preferred brand of shampoo , and shower gell with them so these single use items were not well used. Secondly we were throwing out about 5 large black bags of partly used, or perhaps just unwrapped, soaps and shampoos which was nearly all non recyclable plastic. By choosing to go down this line we are saving about 24 tons of plastic waste going to landfill each year. The cost saving to us for not buying these expensively wrapped single use products means we can but quality Gaskill and Chambers soap , shampoo and shower gell. Which is by all accounts a much better product. Most of our guests support this move. However should you require an individually wrapped piece of soap or shampoo sachet, as you say, they are available at no cost to you from reception. Please take these away with you and use them elsewhere to try to minimize the cost to the environment. We very much look forward to welcoming you back to The Kings Manor in the near future.

"Kings Manor"

5
User 06/04/2019

I wasn't overwhelmed by the outward appearance of the hotel.Once inside I was progressively impressed by the reception and any later interactions with staff.The room was spacious, scrupulously clean and comfortable.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for your comments

"Standards slipping"

3
User 30/03/2019

Not so good - broken bed in room (addressed promptly but should not have happened), miserable receptionist and lousy breakfast service. Used to stay here all the time when visiting Edinburgh as we do often - think it's time for a change..

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am very sorry that you had such a poor stay. I hope that you will give us another try to show that our standards are still as they always have been.

"Lovely Hotel but room is very outdated."

3
Kels-Kels-94, Liverpool, United Kingdom 28/03/2019

We arrived a couple of days ago and the location of the hotel is great to get into Edinburgh as it is a 5 minute walk to the station and only 5 minutes on the train to Edinburgh. Unfortunately when we arrived at our room we where disappointed as it felt like we where walking back in time. The bedroom was old and the furniture was very outdated, you could see that the mattress was old. The room needs a bit of TLC. However on the plus side the room was very clean, the bathroom was modern but again it needed some TLC as the towel rail was coming off the wall along with the toilet roll holder. The hotel staff where lovely and there was spaces for parking. We did see other rooms being cleaned that where very modern and looked like they had recently been done up so if I would come back again i would ask to stay in another room and not room 92.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am sorry that you were disappointed by your room. That particular room had a new shower and bathroom put in just over 2 years ago. I have asked our maintenance team to check it and found , as you suggested, that both the towel rail and toilet roll holder were a bit loose. Both have now been tightened. Both beds are just over 18 months old and I am having our housekeeper check if there is a fault with the mattress. The bedroom is scheduled for redecoration in the Autumn. Hopefully on your next visit you will be able to find a room that suits your needs better.

"A 5 day stay"

5
soveriegn39, Blackburn, United Kingdom 26/03/2019

This hotel was a lovely place to stay, it had all the amenities that was mention in its website. The staff was very friendly, welcoming and helpful. There was a regularly bus route into Edinburgh city centre and very reasonable on price too. The rooms are very clean, spacious and comfortable. The breakfast was a buffet style and plenty of choice. We would recommend.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay

"Love this hotel"

5
User 25/03/2019

Great location with a bus stop just at the entrance if you wish to go into the city centre and also a train station near by and only two stops to Waverley Station.Staff are helpful. Good value for money. Good sized pool. Breakfast was lovely as was diner.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments . Our local station is the first stop from Edinburgh Waverly on the Border Railway

"Business"

2
Betty F, Glasgow, United Kingdom 25/03/2019

I thought this might be a good stop over for business in Edinburgh . On calling to make a reservation I decided not. The reception was answered by a lady who sounded bored . She answered saying 'reception' rather than the usual good afternoon followed by the hotel name. She didn't sound cheery or welcoming so I have booked elsewhere. The reception is the first port of call in any hotel, this has to sound professional, this was certainly not the case.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am sorry that you were redirected to our reception desk and not our reservations desk. All our calls are answered by a prerecorded message giving options to direct your call. The name of the hotel is announced at that time. We do not , as a rule, state the hotel name after your call has been directed to an extension. We should however always state our name and never sound 'bored' I have drawn all front office staffs attention to your comments and I am sure we will take heed of your comments to everyone's benefits

"Very good."

5
misty3727, Coatbridge, United Kingdom 24/03/2019

Stayed here for just an over nighter. The room was clean and tidy, the staff were pleasant and helpful. We used the swimming pool, jacuzzi, steam room in the leisure centre which is attached to the hotel and is part of the package. We arrived a bit early so we had lunch at the Options Bistro. We both ordered panini sandwiches. When they arrived the were both over cooked and hard. One of the supervisors asked us how our meal was and when told about the over cooked condition was very apologetic and offered us replacements, we declined so she took the panini off our final bill. Looking round other food served looked nice. Think we were just unlucky. This small “mistake” didn't put us off, our stay was pleasant and the breakfast the next morning made up for the lunch. Buffet style breakfast with loads to eat and lots of variety. Again staff excellent. Would recommend this hotel anytime to anyone.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am glad that you enjoyed your stay. We seemed to have a couple of issues in our bistro on Saturday which are currently being investigated. I am glad that it did not soil your stay with us

"Just what we needed "

5
urbansmummy, Worksop, United Kingdom 22/03/2019

We stayed for one night recently as a family of three. We had a club room with a double bed (two singles together which was massive and very comfy!) and a separate single bed which was more than big enough for my twelve year old. The room itself was a very good size with plenty of space to move around. Even the bathroom was larger than standard hotel rooms. The whole place was spotlessly clean. The pool was great, a definite highlight of our stay. Again spotlessly clean and the staff at the spa/gym reception were so friendly and helpful. Breakfast was very good, lots of choice and the staff couldn't have done more. I've forgotten our lovely servers name but I did put it on the feedback form. The hotel is in an ideal location for exploring Edinburgh. We have never been to Edinburgh before but we parked the car and caught the bus into the city. It was so easy to get there and back and only cost around £4.20 for the three of us one way. Just make sure you have the correct change. We also found Portobello beach really easily. It was around a ten minute walk. Would be much better in the summer and lots of the quirky little shops were closed on a Sunday but definitely worth a stroll if you have a bit of time. The only negatives I can say are the smell of what I can only describe as old chip fat fills the corridors. We would have eaten in the bistro but the smell really put us off. The other thing was the group of idiots that rolled in to the room next door at around midnight and didn't shut up for the night. Obviously not the hotels fault that other people are so disrespectful. I would have mentioned it at check out but I wasn't asked how our stay was. Just a simple ‘are you checking out' and that was it. We will definitely be back in the future and we are looking forward to it! Thank you for a lovely stay :-)

"4 nights break"

5
Betty P, Dumfries and Galloway, United Kingdom 20/03/2019

We arrived Friday afternoon, we were given a warm welcome by the receptionist. Made use of the swimming facilities everyday. Had our evening meals in the Options bistro. Very good. The breakfast buffet has an excellent selection. All the staff friendly and helpful

"Laberynthine"

4
User 19/03/2019

It was a bit labyrinthine to get the room, but it's a matter of getting use to. We were unlucky as late at night the fire alarm sounded and we had to get out of the hotel using back doors, walked around the hotel and came in again using the front door. At least we could stay a bit longer next morning. Room was comfy and spacious. Oh very nice and big bed!!!

"Horrible"

1
Aleksandra Ola B, Corby, United Kingdom 17/03/2019

It was the worst experience ever. We arrived to the hotel at about 12 at night, tired after 6 hrs drive, and our room wasnt ready, during booking i did chose one double bed and one single, we got triple room where one single bed was a child bed. Manager was arguing with us that this is the standard single bed not child (even that was much smaler than the other 2 single beds) and that they didnt get information from booking.com about my preferences and that i will need to contact them!!!! Wtf..... then they said their all rooms are with single beds and they just join them when needed and in a few minutes they will do the same with our beds, in addition, after 30 minues of arguments they informed us that we can get double room at the additional charge.... so they do or dont have double beds in the hotel?!? They promised us room with double bed but from next day, but of course we never got it.... Unacceptable behaviour, so uncomfortable joned beds, you could feel the gap between them as they dont have extra top, and the toilet was dirty with full of dust. Never again!!!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for posting your comments ion yet another review site. As i have previously pointed out in other media and was explained to you on your arrival. We did not have a record of your preferred room layout. Booking.com bookings had just changed their routing of their bookings to us a week before your bookiing. It was only after your booking we realized that some types of messages, such as room set up, was not being transferred correctly to us. We set the room up with 3 beds as we considered that the least worst scenario. In the past where these set up has not been known, guests have slept in that set up allowing us to set the room to your preference in the morning. However at 11.45 our duty manager our senior night porter and our receptionist stripped and remade the beds for you as you requested. Our standard single beds as 'zip and link' beds that we use are 2 metres long by 1 metre wide. They link the bases together and zip the mattresses together to give a very comfortable 2 metre by 2 metre king sized double. I do agree that some guests find sleeping on the 5cm area where the zip lies to be uncomfortable, despite it being padded by the mattress protector and linen sheets, but I would suggest that there is somewhere else in the remaining 1.95cm that would sure have been comfortable for you. Our third beds we use in these rooms usually sits underneath the other two beds . This is a standard imperial sized mattress 6 foot 3 inches by 3 foot . It is slightly smaller - 9 cm wide and 9 cm long but has the same 25cm thick mattress. It is a full sized adult bed , designed for adults and should not be 'short' for anyone under 6 foot 3 inches - 192cm . The few double beds we have in the hotel are queen sized doubles 1.8m wide , we do not have any rooms that are suitable for 3 people with the smaller queen sized beds. It is my understanding that you would move to a queen sized bed room the next day , but as we could not offer a queen sized bed and a metric single bed you did not want to move. I was not aware before your latest review here that you had found fault with the bathroom. None of my colleagues who were attending to your needs that night or in the morning had not reported this. I am sorry that you found fault there as well.

"Good hotel"

5
Mickgr, Scarborough, United Kingdom 17/03/2019

Stayed overnight Sunday to Monday, good sized clean and tidy room with large size comfortable beds. Friendly attentive helpful staff made you feel welcome. Buffet breakfast with a good choice of cooked to order options was one of the best we have had for some time.

"Nice hotel"

4
ianfrench, Highlands 08/03/2019

check in was delayed as room was not ready, when we finally got in the room discovered a double and a single bed, when 3 singles were booked.this was rectified upon my request.usual minimal milk sugar and coffee supplied but that's the same any where now.food was nice in the restaurant and the bistro, drinks very expensive and bar bill on the Sunday morning was in 3 figures!!!!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am sorry that did not get you your bed configuration requirements correct initially. I think you will find that your 'bar bill included meals on Friday on Friday night and additional breakfasts.

"Better than expected!"

5
User 03/03/2019

The staff was super helpful and very friendly, check in and out was smooth and easy. The bed was super comfy and the room amazing. Breakfast was warm, tasty and enough for everyone. Would definitely come back here next time!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for your kind comments. We look forward to welcoming you back

"Good value"

5
PrewJ, London, United Kingdom 28/02/2019

Friendly staff, easy journey into Edinburgh good breakfast. Mixture of strange slightly naff decor mixed with some beautiful photos in the restaurant made for an interesting setting. Good value where it counts

"Lovely experience"

5
Safari07707818230, Manchester, United Kingdom 26/02/2019

I really enjoy my stay and the staff where really help full. I highly recommended the Cleaner that worked in the floor I stay. She really gone her way to help me. When I need a new kettle she left she job and went to bring me new one. That really make me Happy. And the staff that received me. I really appreciate everything I requested for in the room was all present and all the staff sigh a birthday card that's really beautiful. I will definitely be coming back in summer and I have been telling all my friends about the hotel ⭐️⭐️⭐️⭐️⭐️⭐️

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you were so well looked after. We look forward to your return visit.

"Excellent hotel stay"

5
User 25/02/2019

Very good on arrival and check in. Booked restaurant and was very pleased with the food and service. Room good size with king size bed very comfortable. Stayed in a lot of hotels and others should stay here and take notes. Will use again on my return to Edinburgh.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear how much that you enjoyed your recent stay with us.

"A weekend away."

5
Climber00860585740, Penrith, United Kingdom 25/02/2019

A great weekend stay at this clean and tidy hotel. The staff are excellent compared to many others I've stayed in. Its in a great location for visiting Edinburgh, with a bus stop right outside. No struggling to take the car into town. Highly recommended.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Many thanks for your kind words

"Was lovely"

4
Haze1983, Livingston 24/02/2019

Stayed for one night for the dinner bed and breakfast deal. Dinner was good although carry on to say I was on deal and having to go get letter etc gwizz. Bed was uncomfy woke up with sore back and kneck. Room was spotless though. Breakfast was nice reception had only booked one of us in but sorted quick.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for your comments. We tend to offer guests on dinner bed and packages a note to point out that we have our Lauders restaurant and options bistro and that you can dine in either. We have found that guests have found this clarification helpful.

"Great hotel"

5
User 16/02/2019

Lovely location and helpful, friendly staff. Great 2 night stay in a family room. Was very spacious and clean. Also enjoyed use of facilities. Would recommend to anyone that doesn't mind being out if Edinburgh but with easy access to it.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments. I am delighted that you enjoyed your stay with us.

"Good night sleep"

4
Camper56292281884, Glasgow, United Kingdom 16/02/2019

I found the hospitality and food to be of a high standard - bed was very clean too and the staff where very helpfull. I used the bar too and again i had good value for monie and i all the bar staff where very helpfull and where well mannerd .

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for the kind review of your recent stay.

"Fantastic family break"

5
Navigate43190668889, Ayrshire, United Kingdom 16/02/2019

We had a lovely long weekend trip in Edinburgh. Lots to see and do like The Castle, The Museum, Greyfriars and the Zoo. The hotel was great for us, outside of the city but with excellent links for local transport into the city centre and other towns and villages. The staff were friendly and welcoming and the fitness centre was great to use! Thank you for a lovely stay!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you had such an enjoyable stay with us.

"Good for location and price"

5
User 13/02/2019

It was a lovely hotel with good breakfast. Even though not in the city centre you can get 2 buses in front of the hotel to take you to the centre and back. I recommend this hotel for anyone whether single,family or couples.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your succinct review

"Great hotel- especially for dog owners"

5
LinsayLou, Kilmarnock, United Kingdom 12/02/2019

Very clean, comfortable and modern hotel - it has been updated since our last stay some years ago. Good leisure facilities. Tasty breakfast - veggie sausages were provided on request. The hotel allows dogs and they provide dog treats and poo bags on arrival - however dogs are not allowed in the bar.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you, and your dog, enjoyed your stay with us.

"A lovely hotel..."

5
User 10/02/2019

We stayed here after booking on booking.com. We travelled from Scarborough and were pleasantly surprised at how easy it was to get to from the city centre. Just a short train ride away and a short walk and we had arrived. The staff on our arrival were very helpful and our special that is goes to the receptionist with the short blond hair and glasses (I'm sorry I didn't get her name). She took the time to advise us on what buses to get as we went out to a local pub for a meal on our first night. Our room was spacious and clean. Yes we had a view of the back of the hotel but who goes on holiday to look out of windows? The only negative was our windows moved in the wind and the banged a little bit but this didn't warrant us deducting a mark as we are not petty. We are looking to visit again sometime soon so will definitely be restaying.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay with us. We look forward to welcoming you back

"Excellent value "

5
Loganabby, Erskine, United Kingdom 10/02/2019

Our stay was excellent from start to finish. The chap who welcomed us was very pleasant, our room was clean and spacious, the pool again clean and modern. We had dinner in the bar area which was tasty, warm and prompt. Our waiter very attentive. For the money we paid it was excellent value.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Its lovely to hear how much you enjoyed your stay with us. we look forward to welcoming you back in the future.

"Cosy and confortable"

4
Addy_31, Leeds, United Kingdom 05/02/2019

Very nice and spacious rooms. Amenities provided was just enough.Easy to find and reasonably priced.The only thing that let us down was, shower.It was trickling and no water pressure at all.With some better shower, this would be a perfect stay on your holiday to Edinburgh.Not far off from the city and there is a huge shopping area close by, with cinemas and food places.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I hope that you let us know about your shower issue so that we could get it fixed for the next guest.

"Great value for money - friendly & flawless."

5
MovieAndTravelBlogge, Edinburgh, United Kingdom 01/02/2019

I arrived home last week from a 14 night stay at this hotel & I thought I'd give a long winded review on it for those looking to book up. 14 days in one hotel is a long time in regards to what you can see and experience from staff/facilities and the overall experience. My stay was flawless & as I read the negative reviews I felt it was important to ensure others that some of the negative reviews are ridiculous. For instance - upon arrival I was shown to one of the club rooms Which is beautiful and spacious. Huge bed, lovely ensuite with a bath. Adequate space for hanging clothes and drawers for extra space. A nice little seating area for 2, flat screen tv & a PlayStation 2 which came in handy for playing dvds throughout my stay! Alot of people have mentioned how good a fridge would be - well 5 minutes after I entered my room I requested a mini fridge from the reception & it arrived 5 minutes later at no extra charge! Housekeeping were pleasant, on the days when I hung my "Do not disturb" sign on the door I would always return to a full bag of fresh towels, toilet roll and tea bags and coffee! As for the area - I was born in Edinburgh so I know it well. The bus link to the town centre is amazing and convenient. The 10-15 minute walk to the portobello waterfront is worth it & if you want something away from the hectic city centre then this hotel is perfect! The staff were all pleasant and nothing was too much hassle. Throughout my stay my partner and I ordered room service 4 times and ate in the Bistro also. Not one complaint can be made. Everything was lovely and I'm a fussy eater. My partner would highly recommend the steak! My main reason for booking this hotel was to use the leisure facilities and Wow! I was not disappointed. The gym is great but I fell in love with the heated pool and underfloor heating in changing rooms, spa bath, steam room & sauna! I often went there twice a day! Perfect for relaxing or exercising. Once again the staff were lovely & could not have been friendlier! Pros - friendly atmosphere & great leisure facilities Cons - that 14 nights was not long enough! I miss the Jacuzzi ha! Advice - you are paying for an experience and although you have given the money to the hotel it is YOUR responsibility to ensure you are getting all you can out of it. My advice would be "shy bairns get nowt" which is scottish for "if you don't ask you don't get". The staff are extremely friendly and accommodating. You can't expect the staff to solve a problem that they don't know about until after you leave. After 14 nights I have not one little gripe or complaint and I'm very specific about things - I know this isn't everyone's experiences but considering I spent 2 weeks there and couldn't find something to complain about id say that speaks volumes for the hotel and it's staff. So thank you kings manor for a wonderful stay!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for your very kind comments. I am delighted that you both enjoyed your stay. I wholeheartedly agree with your comments. If something is not exactly as you want it or you need something please please just ask. We will try our best to help

"Kind Care, Comfy Spacious Rooms"

5
Trail27394619187, Austin, Texas 29/01/2019

The rooms, while narrow, had areas off the the side for couches with lamps for reading and a table to eat at. The beds were very comfortable with warm blankets and a plethora of pillows. The staff at the front desk were more than helpful and very kind. The taxi ride from the hotel to Edinburgh was less than £20 and the hotel was more than willing to call the taxi for us.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Its great to hear that you enjoyed your stay with us

"Great Stay"

4
User 27/01/2019

Stayed 2 nights bnb. Check in early was arranged as requested. Staff friendly and efficient. Room was small but clean and had facilities needed. Lovely bathroom with large walk in shower. Large wardrobe space. Small tv on wall with remote that only worked now and again. Hospitality tray well stocked. Hand wash and shower gel on walls in bathroom good quality. Leisure facilities great. Lovely big pool, Jacuzzi, steam room and sauna. Breakfast buffet with a huge selection. Good quality produce. Only 5 mins walk to train station and 10 mins on train to city centre. Less than 10 mins walk to Portobello beach promenade. Large carpark at front of hotel . Great stay and will stay again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Good to hear that you enjoyed your stay with us

"Great hotel in good location"

4
Ceri B, Irvine, United Kingdom 25/01/2019

Stayed here with my husband for 2 nights in January - we stay in Edinburgh often and this was close enough to visit the city but also offered something different. We got the bus to the city centre and the train back later that evening - bus stop right outside the hotel and the train station about 8 min walk away - hassle free and very handy! Location was great, we walked to Portobello beach for a lovely stroll and lunch in the cafe and then drove further afield to visit some coastal towns and castles. The hotel room was very clean and spacious. The leisure facilities were great, we used the pool and jacuzzi. We did not eat in the hotel so can't comment on food. There was ample parking and we found a space with no issues. I would highly recommend this hotel and would definitely stay here again for its close proximity to Edinburgh city centre and ease of travel to and from the city.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Its great to hear that you enjoyed your trip and that you managed to have time to take in the beautiful East Lothian coastline during your stay

"Wonderful 2 days Stay"

5
LailaShah, London, United Kingdom 25/01/2019

Friendly Staff on the Reception. Large and Comfortable room. We booked a double room and we get link beds made as a double bed. It was Okay because whey has a thick mattress protector on it. Coffee and tea available in the room, Also table with two chairs in the room. We get Quiet room on the first floor. Good Location, Close to the City Center if you are driving and very close to the beach area. Other facilities as fitness, swimming pool and sauna available. We didn't use them as we didn't have time. Breakfast, Dinner and Bar Area also available for the guests. Free Parking. There was a bit of unpleasant smell in the corridor when we arrived, but the room was perfectly fine. Also, the dog was barking for some time on the second day of our stay, but after speaking with the receptionist everything was fine. Parking space is a bit small for the hotel, but there is a public road with parking spaces available on the front of the hotel. Definitely will stay again there on our next trip to Edinburgh.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
great to hear that you had an enjoyable stay with us.

"Afternoon lunch"

4
eliotdonn01, Edinburgh, United Kingdom 23/01/2019

Second visit and just as good as the first visit, food really good, good portion size, very reasonable prices and great value for money, staff attentive and cheerful. Nice clean restaurant and tasteful decor.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for your comments. We look forward to welcoming you back. Starting Afternoon teas in the next couple of weeks featuring Frankie's home made cakes and scones

"Wonderful stay"

5
687lily, Scottish Borders, United Kingdom 20/01/2019

We are just home from an overnight stay. On arrival there was ample parking and staff very friendly. Our room was simply amazing although we had no real view but that didn't bother us. We were in one of the club rooms. We went for a swim and the pool area again is excellent and staff all very friendly and helpful. We only used the pool but there is steam room, jacuzzi etc also a small pool for children. We ate in the Bistro at night and everything was tasty and again staff all friendly. We all had a good sleep and beds were real comfy. Breakfast was a buffet and again excellent and staff brilliant. We met with family and the staff were all interacting with the 2 year old. Overall we all had a superb night and will be returning again soon.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay with us. I hope that we may have the pleasure of you visiting us again

"Couple of lazy nights away"

4
Derek G, Dalgety Bay, United Kingdom 17/01/2019

We spent two nights in the hotel, the first night we enjoyed the company of the bar staff and had a great night. Breakfast in the morning was buffet style and was fabulous plenty to eat and drink great start to the day. We went to Musselburgh for the day returning in the evening for a meal and a few drinks all excellent. Up in the morning for a great breakfast and then on our way. We would recommend this hotel to our friends.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Good to hear that you had such a fulfilling weekend

"Lovely Hotel & Staff"

5
PMTCY, South Lanarkshire, United Kingdom 07/01/2019

Stayed with a group of friends with families, lovely staff throughout, naturally friendly without being over the top. Lovely leisure facilities. Dined in both Bistro & Restaurant with full group and they catered for everyone. Bus stop at the door for a trip into Edinburgh or a lovely walk on the beach just short walk away. Will be back!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear how much you enjoyed your stay with us

"Great wee break"

5
gordon1942, West Lothian, United Kingdom 06/01/2019

We have just returned from our annual short break at kings manor,and I have nothing but high praise for all the staff who without exception are the friendliest and hard working staff they go the extra mile for all guests,we have taken our grandchildren and dog with us for a few years and will continue to do this,the rooms and facilities are top class we enjoy the leisure facilities,and the food is lovely and good value,Thank you Kings Manor

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you continue to enjoy your stays with us. We look forward to your next visit.

"Average."

3
User 04/01/2019

We booked this hotel mainly on reviews and price. The good points are the staff are really lovely and friendly you can ask them anything. The pool and spa is also a nice addition to bring our 9 year old for a swim. Beds are really comfy and massive and nice biscuits tea and coffee in room everyday. Also bus stops right at the door and every 10 mins. Now a few things we didn't expect was we came off the bus and wanted to have a drink at 6pm in the bar however kids are not allowed in at anytime its over 18s only! We were told we can go in the bistro but there is no atmosphere in there and everyone is eating. There is a tiny area by reception but again you are just sat in a walk way. We go to a lot of hotels and have never not been allowed in the bar with our child before 10pm. Even in Ireland and Northern Ireland where the laws are much stricter they are allowed in. That's why we come to a hotel to relax with a drink while our son has orange juice some crisps and reads his book. This ruined it for us as we had to just go upto our room and sit. We found a nice place down in Portobello called the Espy and they were more than happy to let us in so we went there in the evening. Lastly the breakfast. There is lots to choose from like cereal yogurt toast small pastrys which were nice but the hot food was terrible. Sausages were a pale colour and tasted boiled. The eggs were freezing both fried and scrambled. In fact everything that was meant to be hot was not and we were there at 8.30am each morning so not even at the end. So would I return afraid not and that's a shame.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am delighted that you found your welcome warm and friendly and the rooms comfortable. Unfortunately, as you say, the bar area is the only part of the hotel where children are not allowed at any time. This is a factor of our liquor license as administered by Edinburgh Council and is a fact of law over which we have no say. You and your family would have been more than welcome to enjoy a drink in our comfortable bistro only through the door from the bar or to the use the main foyer. I am sorry if this option was not made clear to you. I am sorry that you found issues with breakfast . It unfortunate that you did not have enough confidence in our 'lovely and friendly' staff to ask them to rectify these issues for you.

"A nice p;laced to stay"

5
Trevor G, Leeds, United Kingdom 02/01/2019

a very nice hotel , nice rooms clean and presentable , gym is useful and the pool is a bonus . staff helpful. Breakfast a very nice and a good start to the day. I did not eat in , but all the evening meals looked good.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind words

"Fantastic Mini Break with kids"

5
Scolfer, Enniscorthy, Ireland 01/01/2019

We are just back from a 3 day trip to Edinburgh with our two children who are 13 and 9. We left Dublin at 2am and arrived at our hotel just before 10am. The reception staff warmly welcomed us and we were delighted to find our family room was ready! This was a great start as we had anticipated a wait due to our early arrival. The room itself was perfect, even down to small touches that are beneficial with kids like blackout blinds and an illuminated wall clock as well as a PlayStation if required. Beds were comfy and room well laid out. Staff who looked after our room were brilliant down to popping our son's teddy in his bed and replenishing our Scottish shortbread daily! Shower was lovely, our only (very minor) concern was that the bathroom floor was difficult to keep from getting wet when shower was used. Throughout our stay every staff member we met from breakfast staff to cleaning staff were warm, efficient and friendly. Leisure complex is perfect for families with Jacuzzi, swimming lanes as well as children's pool. You can buy bus tickets at reception for the bus stop outside the hotel and the bus service is super efficient and good value for money. Food in the hotel is good, breakfast was tasty with many options and the addition of coffee, fruit and muffins at reception is great particularly if you want to get up early for some peaceful reading while the kids sleep! Bistro is for families while bar is adults only with a door from one to the other. We had a brilliant time and would definitely recommend staying here!!! Thank you!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you had an enjoyable stay with us. We hope to welcome you back on a future trip

"Amazing dog friendly hotel"

5
Weimiemommy, Portsmouth, United Kingdom 30/12/2018

We visited again in December 2018, after our wonderful stay in July 2018. Our dog was made such a fuss of, she loved the attention. Staff were friendly and helpful. After an 8 hour drive to reach the Hotel, we decided to opt for room service (wasn't really in the mood to be sociable) we ordered fish and chips and Mac n cheese. Only for the receptionist to call back to ask if it would be ok for chef to rustle up an alternative cheesy pasta dish, as they had run out of macaroni. - wow! It was delicious, and a very generous portion. Very comfy, spacious bed, amazing deep, long bath that filled very quickly. Breakfast was delicious and plentiful. We had the full Scottish Breakfast. Very tasty. Will certainly be recommending this hotel to all our friends visiting Edinburgh. Exceptional Hotel.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you and your dog enjoyed your stay with us.

"Great place to stay "

5
Erzil, Perth 27/12/2018

We checked in late and the staff were really helpful in getting us through to the restaurant for some food. We got off to a good start with good food at really reasonable prices. Chilli Nachos starter is highly recommended. Room was comfortable. I found it a little strange that I had blocked a family room and all it had was two single beds!! Breakfast was really excellent, plenty choice, fresh and hot. Without exception the staff are friendly and helpful. Would definitely return.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay with us

"Comfortable and enjoyable stay."

5
User 27/12/2018

Room was spacious, clean with spacious clean bathroom and comfortable beds. The staff were helpful and pleasant. Poor/no wifi connection was the only problem. Would definitely go back when I visit Edinburgh next.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am sorry that you had an issue with the wifi. There appears to have been an issue with the local service box over the past few days. Engineers have been out most days and I think (hope!) that the issue is now resolved

"Excellent Christmas lunch "

4
lbees, Edinburgh, United Kingdom 11/12/2018

Had their turkey and trimmings lunch and it was excellent Served hot on a warmed plate with Turkey well cooked stuffing sprouts roast potatoes carrots and chippollato sausages All tasty and most enjoyable Also tried their Christmas style muffin with a choice of cream or ice cream I opted for the former . Staff too excellent and friendly and not too formal or over friendly either a happy medium And price too reasonable under £15 for two courses Other person had battered fish and chips and the fish was huge so much so she could not finish it

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your Christmas Lunch. Hope that you might pop in for a Hot Chocolate or Festive Paninni before the festive season is over.

"Nice weekend"

4
Robert G, Market Harborough, United Kingdom 10/12/2018

Lovely reception,friendly faces and full of information. Most comfortable beds made an enjoyable stay with warm,clean rooms.Only had breakfasts and sandwiches at the event we were attending so can't really comment too much on the food side only to say it was adequate for the occasion.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for your comments. I am delighted that you enjoyed your stay with us

"3 night stay "

5
dianec318, Penrith, United Kingdom 08/12/2018

Have just come back from another enjoyable stay at the king manor hotel . Room was clean bed very comfortable. The staff where very helpful and friendly. Had meal in both restaurant and bestro they where both very good. Bus stop outside hotel very useful. Really enjoyed our stay

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Good to hear that you had an enjoyable stay with us.

"Outdated but ok"

3
galilava, London, United Kingdom 07/12/2018

Considering the accommodation situation in Edinburgh this is an ok hotel. Edinburgh hotels tend to be very expensive especially in the city centre. This hotel is in the outskirts but it is easely accessible by car and getting out of the town is fast if you are in a hurry. It is just bealable, nothing too bad about it. It is suitable for the cases when you just need to sleep somewhere not smelly or dirty, somewhere possible. I am sorry to say this as the staff are nice and po,ite but the rooms would do with a renovation and updating The parking is a bit of an issue too. There is a free parking in front of the hotel but not big enough to hold all guests cars. So once you find space hold on to it.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Sorry that the hotel did not seem to float your boat totally. We have car parking on site for 130 cars and on street parking is free and unrestricted. I am not aware of any occasion where a guest could not get parked at the hotel

"Only wanted a coffee"

1
633fiw, Edinburgh, United Kingdom 07/12/2018

Went for a coffee after visiting the leisure centre. Polite gentleman asked me to take a seat and brought my coffee which was very nice. Went to pay. No cash so was using card. Small notice on taped onto cash register stating no card payments under £5. Nothing for it but to buy food I didn't want to take home. I feel the notice about this policy should either by more prominently displayed before the point of payment and/or explained to customers. I did point out that the notice should be more prominently displayed to the supervisor.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. we have just taken on a new provider for handling our card transactions. Because of the new pricing structure deal from the provider we no longer think that the £5 minimum charge is required. As of Saturday we have scrapped this policy. Thank you for raising this anomaly with us. Next time you are in we will buy you a coffee!

"Fabulous location for getting into city centre"

5
User 05/12/2018

We spent 3 nights at The Kings Manor Hotel in December 2018. Very large comfortable room with good ensuite. Food in bistro was good, staff friendly and helpful. Bus right outside hotel every 10 mins goes into city centre and runs until after 11pm.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay with us. Look forward to welcoming you back

"Excellent venue and outstanding customer service."

5
t_atmore, Mold, United Kingdom 03/12/2018

We stayed here for 5 nights in November. We couldn't have asked for more. Our flight was delayed on the way so we arrived at 11pm. This was no problem to the helpful obliging staff who provided amazing room service. The room was a good size, spotlessly clean, and the bed very comfortable. The stand out feature of this hotel is the fantastic level of service provided by the staff, even helping us source an alternative taxi to the airport at 5am when the taxi I had booked failed to turn up. The hotel provided a real home from home with easy bus or train links to the city centre, making our stay in Edinburgh one of the most enjoyable we have ever experienced.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Its good to hear that our night team looked after you so well. We sometimes forget about the great job they do looking after our late arrivals and early departures while we are lying in bed. Thank you for your kind comments

"Top value hotel"

5
Passenger64534618114, Moffat, United Kingdom 29/11/2018

Excellent hotel in prime location for easy access to central Edinburgh by taxi or regular bus service. Helpful and friendly staff. Clean and well presented facilities. Recommended for business or leisure.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your very kind comments. We hope that we can welcome you back again shortly.

"Very comfortable stay"

5
emorrison80, Elgin, United Kingdom 28/11/2018

We have stayed here on several occasions and will return. Excellent bus links to city centre, very helpful staff and comfortable accommodation. Informal dining in bar to be recommended. All round winner!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your very kind words. I am delighted that you enjoyed your stay with us. We value your continued business.

"Good Value"

4
drever77, Newcastle upon Tyne, United Kingdom 27/11/2018

About 5 miles from the city centre on a main bus route, which takes 15/20 mins. Really helpful staff help you ensure you have the correct money for the bus ad you can't get change...bizarre! Easy check in, took our bags to the room, as we headed to the city, they were in our room when we returned. Great value. Used the pool, sauna etc which was good, small, but not too crowded. Rooms are a bit dated...tiny TV's but not an issue. Very warm & clean. Showers are electric so not that powerful. Didn't eat in the hotel but has a bar next door which seemed busy. Would stay at again, great value budget hotel close to the city. Ample free parking.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your stay with us. We will have minimum 32 inch TVs in all rooms for the New year.

"Friends "

2
ElaineR697, Edinburgh, United Kingdom 23/11/2018

Went here with friends for dinner the decor is fine the wine is fine but the food is not frozen chips frozen scampi poor looking salad on side very bland chicken pasta This is my 2nd visit here and it will be my last . Food price for 4 £45.00 drinks £85 @nearly £120 very disappointing .

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am sorry that you were disappointed with your food .

"Easy Access to City"

5
kimba78, North East England 16/11/2018

Very friendly staff. Comfortable warm room. Everything I needed for a relaxing stay. Excellent for travelling into the centre of Edinburgh with a bus stop just outside. Unfortunately didn't have time to try the spa facilities. Food was very good and served in pleasant surroundings. I definitely plan to stay here again.

"Comfort room"

5
Sue H, Bradford, United Kingdom 12/11/2018

Really nice, clean hotel, huge room, lovely staff and easy access to Edinburgh city by bus or train. An excellent swimming pool and within walking distance of Portobello beach. What more could anyone want!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear how much that you enjoyed your stay with us. we hope that we can welcome you back in the near future.

"a 40 year reunion"

4
McTours-Ltd, Glasgow, United Kingdom 11/11/2018

When I was a student at the Nautical College we were the first residents in the new accommodation block on Milton Road and the Kings Manor became our regular. We recently had a 40 year reunion and so I booked the Kings Manor. It has changed a lot over the years and all to the better. It is much extended and has a large leisure centre. I like Best Western Hotels because they are all independently owned and managed so each is unique yet all share things in common so you know the standard you can expect. My room was generously proportioned and overlooked the garden. It was quiet and comfortable. The breakfast was a buffet that was well stocked. Overall, I'd rate the hotel highly. The only negative was that we were asked to vacate the bar when it closed. There was a wedding on in the hotel so the only area to continue our chat was at reception. Wedding guests kept nipping out to smoke making this a cold area and in the end we all headed off to bed. Surely as guests we could have remained in the bar even if it was closed. I'm sure I'll use the Kings manor again and hopefully long before the next 40 years pass by!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for your comments. I am delighted that you enjoyed your return visit. Unfortunately our main bar does not have any shutters to lock it up so if we have no staff we have to close the bar. Unfortunately on the night of your stay we had to allocate all late night staff to the wedding. I hope we see you again before the 50th reunion.

"Hen party"

5
Tracey B, London, United Kingdom 11/11/2018

Brilliant weekend, the hotel staff were the best ever, they could not do enough for us organising a private room for us on the first night, food was extremely tasty, and breakfast was unlimited. There was 19 of us and we would all recommend this hotel.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that your hen party was a success. Good luck with the wedding celebrations!

"Short break"

5
Betty P, Dumfries and Galloway, United Kingdom 09/11/2018

We spent 3 night at Kings Manor Hotel. Staff excellent. Room immaculate. Food very good. Leisure faculty excellent. The location of the Kings Manor, its high standard, facilities and staff make it our favourite hotel for a special treat.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay. Look forward to welcoming you back

"Very relaxing "

5
User 05/11/2018

The room was nice and spacious. As we were in a family room with three beds. Breakfast was lovely, the Swedish message was fantastic that we had. And the swimming pool was nice and clean and loved the steam room also. Plus all the staffs were very helpful and friendly.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you fully enjoyed your stay with us. Look forward to welcoming you back

"Lovely room and welcome"

4
DJG_KAG, Wirral 02/11/2018

We had a very comfortable room near reception on the ground floor.. The staff were very friendly and helpful. Just the breakfast knocks this below 5 stars - there were items you could order fresh but the precooked food was either tepid or, in the case of the bacon, impossible to get a knife through. I know this is a big and busy hotel but I like my food cooked fresh. After one breakfast we went elsewhere for the remaining 2 mornings.even the croissants weren't nice. Good location for buses into town although roadworks meant longer journeys, sometimes 40 minutes.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Sorry that you did not enjoy the buffet part of the breakfast. It is generally very popular with our guests. As you say there are several items that we always cook to order like poached eggs and kippers . As it also says on the menu we are happy to cook any of the 'buffet' items to your exact requirements.

"Highly recommend this hotel"

5
elledee2013, Aberdeen 27/10/2018

Stayed here for one night ahead of my father's funeral the next day. Happy to say that the level of service received from all members of staff was outstanding. Nothing seemed to be any trouble to any of them. The receptionist even got us a jug of fresh milk instead of using the UHT cartons supplied. The barman was happy to provide a glass of ice for my hubby to have with his nightcap in the room. The room itself (room 256) was very spacious and spotlessly clean. The bed was very comfortable and it was huge as it was a superking size. All the windows opened allowing us to cool the room down as it was quite warm. The shower was excellent and very powerful. We ate breakfast and it was plentiful with something for everyone. The staff were exceptionally helpful and cheery. You could tell they had been trained well and appeared to enjoy their jobs. We didn't eat in the hotel restaurant, but the funeral tea was held there and again, we couldn't fault the staff. I would definitely recommend staying in this hotel and will do so any time I am in Edinburgh. It is conveniently close to town with a bus stop right outside the door. Plenty of parking available onsite too.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I hope that your next stay will be in happier circumstances.

"Seriously, you have to try the signature curry"

5
Jon_FLHX, Oxfordshire, United Kingdom 19/10/2018

Arriving on a motorcycle is not guaranteed to achieve the warmest of welcomes but this hotel could not have been more accommodating. The check in was really fast and efficient but the best part was to come. The menu offers a signature chickpea curry and whether you're a vegetarian or not you should really check this out, it's amazingly good.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you were made to feel welcome. The chick pea curry is pretty good isn't it!

"Encantador Lovely"

5
User 19/10/2018

We have a lovely time during our visit to Edimburgh this October.We booked a room that was very clean and tidy and almost brand new.Huge breakfast every morning with typical haggies and british stuff as well.We have a swimming pool to chill and relax with the scottish weather.Near city centre and near the beach of Portobello.Nice place to stay

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay with us.

"Warm and welcoming"

5
Lucy H, Kilmacolm, United Kingdom 18/10/2018

Booked as a family of 5. (2 adults with 3 children, 13, 11 and 5). Accommodated in 2 rooms - adjoining. Made booking through booking.com. On arrival greeted by welcoming, friendly staff. Rooms fresh and clean. Simple decoration but tasteful. Ideally located for bus service into Edinburgh. We dined in the hotel's bistro for an evening meal which was great. If you not a big eater have a children's meal too. The lasagne I had was lovely. Children really enjoyed their meals too. Again staff exceptional. Overall I would gladly stay here again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay with us. We hope that we can welcome you back again soon.

"What a fab hotel"

5
HarryBriscoe, HarryBriscoe 17/10/2018

Visited the hotel last weekend for a few nights. Lovely staff , excellent superior room, and a lovely pool. Tasty breakfast and dog Spacious car park and transport links in to Edinburgh are good with helpful staff on hand should you require travel advice. Close to Portobello with several excellent coffee shops on hand after a brisk walk along the seafront.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Delighted to hear that you had such an enjoyable stay

"Disappointing for BW group hotel "

2
John J, Bathgate, United Kingdom 15/10/2018

Stayed here for two nights, check in was very good, staff were pleasant and helpful as were all the staff we encountered, lift to 3rd floor in desperate need of some tlc, room was not great, dark due to small window in the corner, uncared for, peeling magnolia paint, the bed sagged in the middle, bathroom might as well have had bare plasterboard as if was not sealed correctly, shower had no pressure, very small wardrobe and some shelving, not worth the £200 we paid, I am disappointed that Best Western have this on their books as it's not their usual standard, other than that as mentioned all staff were great and very helpful, I know I should have complained on site but the hotel was booked solid for a wedding taking place and another wedding parties arrival.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am sorry that you were not happy with your room. The room has a specialized bathroom sheeting on its walls , but its colour was considered slightly dated. We experimented in just painting over the sheets but, as you point out, it was not totally successful and we will make a more permanent fix in the winter. I shall ask our housekeeping team to check the bedding for any faults and replace if needed. I am sorry that you did not feel confident enough to approach us during your stay, I am sure that we could have moved you to a different room somehow. On any future stays if you have any issues please let us know so we can try to fix them during your stay.

"Updated Rooms! "

5
martino112, York, United Kingdom 14/10/2018

Recently stayed here after about a year or so since my last visit. I was given one of the recently modernised rooms, and this was to an incredible standard of both style and comfort. Reception staff very welcoming and incredibly helpful. Breakfast as good as ever. Do not overlook this, one of the best value for money hotels in the Edinburgh.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Glad that you liked our new rooms.

"Great"

5
Nick H, West Yorkshire, United Kingdom 08/10/2018

Spent two nights here as a family of 3, our room was big and clean, all the staff from reception to the Bistro to the breakfast staff were very helpful and polite. Great breakfast too. We had dinner in the Bistro and this was also very nice. Good value for money and would recommend

"Great location - excellent staff"

5
dbtml, Newcastle Upon Tyne 02/10/2018

You can tell a great deal about a hotel by the check-in experience: this was really first class. We had a great room and the staff went out of their way to be friendly and helpful. We did not use the leisure facilities but did have breakfast which was served in a pleasant room. Not the greatest breakfast, but ok. I will stay there again.

"Very relaxing!"

4
R9403BDnicolab, Edinburgh 02/10/2018

I Would recommend this hotel to anyone who just wants that quiet get away relaxing weekend! Fab swimming pool / jacuzzi / health suite. Great bar / food & breakfast choice. Function rooms available. I didn't use the gym but looks great. Car park has lots of spaces. Rooms are very clean & tidy.

"41 years later...."

5
FATCO_2, Troon,Scotland 01/10/2018

41 years after starting college just along the road, finally stayed at what was then our nearest watering hole. It was a reunion weekend and the owner (same family since 1976) kindly honoured my drinks voucher from 1979, not just for me but for all of those attendung the reunion and staying in "The Manor". Room was comfortable and clean, buffet breakfast very good. All the staff were friendly and helpful. Wifi was very good.

"Decent hotel for the price"

4
TheProdigitalSon, London 29/09/2018

I took a budget room as I'm a cheapskate, and although it was one of the smallest hotel rooms I've ever stayed in, it had everything you'd expect. Staff were very nice and helpful with information. There is a bus stop right outside the hotel and buses go direct to the city centre in about 30 minutes, running until just before midnight. Bag storage available.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for your comments . Our 'Small Singles' as you say are small with just a single bed but do have great showers , tv and wifi and of course you get all our other facilities including the leisure club at a great discount to our standard rooms. Ideal if you don't plan to stay in your room for much of the time of your stay.

"Very Accommodating"

4
Annielou11, Carlisle, United Kingdom 25/09/2018

Great location, easy to find. Quick and easy check in. Room was on 2nd floor and was very spacious and clean. Only drawback was the wifi signal, i needed to work but could not connect adequately. The lovely lady in reception let me use one of her conference rooms which was very much appreciated.TV remote was not working in the room but was too busy to watch tv. Room had a bath which is always a bonus. My room at rear which was very quiet. Dinner in the bar was tasty and not over priced. Great place for a stop over. Did not have breakfast as left early but was offered a coffee to take with me, great touch and again much appreciated.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments I am delighted that you enjoyed your stay with us

"Could have been better"

3
pghs67, California 18/09/2018

The rooms here are all different and mine was in the older section. I had a small single room facing the street so it was noisy. My heater didn't work the first night and someone did fix the problem the next day. I didn't have a good place for my luggage but there appeared to a spot on the window seat. This would have been fine but if you pulled the drapes, you couldn't get to your suitcase. The breakfast buffet was very good and the staff nice.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your report. Our single rooms are indeed all shapes and sizes but are generally of decent size - for singles. All rooms should have luggage racks. I will check the two singles that face the front to see if it has been moved for any reason. Miton road east is the road that we face on to and I don't think it could be described as a bustling highway. However I appreciate if you are fortunate enough not to have any road noise at home this can be disturbing . All but 8 of our rooms face the back or side of the hotel so it would not have been an issue to move you on your second night should you have asked.

"Best of both worlds!"

4
samderbshire, Manchester, United Kingdom 17/09/2018

Perfect location, the train station is only a five minute walk. The trains are every half hour and take 7 mins to get the waverley station.The hotel is fully equipped. Lovely spa and pool area which you can use. The rooms are spacious and beds very comfy. We had a long journey to get there the staff were very helpful and check in was very quick. We needed a supermaket and they directed us to the nearby shopping centre which has everything you might need if essentials were forgotten. It also has various restaurant and a cinema and bowling complex. Hotel overall was very clean, good faculties and helpful staff and a prefect base to explore. All the elements for the city life but more peaceful, if the hustle and bustle gets a little much.

"a real nice time in Edinburgh"

5
nuts_medico, New Delhi 05/09/2018

we were 2 friends, booked this hotel before we came to the city. little did we know that this hotel is outside the city, around Portobello beach. and whoa!! this turned out to be our best stay in UK. very neat and clean hotel, large rooms, nice breakfast and stunning view. You also have a bus stop right in front, so you can easily and safely commute to city center. all n all, we enjoyed our stay.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you enjoyed your stay with us. We look forward to welcoming you back.

"Away from the madness"

4
Michael D, Apache Junction, United States 03/09/2018

We stayed here in August 2018. The Tattoo and fringe festival were going on in the city center. This hotel was just outside of the city center so we had a much quieter time. Hotel staff is great and very friendly. Resturant and bar were great.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you found the hotels location a retreat during the festivals.

"Quick stop over before a dog show"

5
User 02/09/2018

Pleaseing staff all very helpfull Clean and plesant room just a little too warm even with the window open Very good breakfast buffet with plenty to choose from the scrambeled eggs and haggis where great

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind words. Glad that you and your dogs enjoyed your stop over.

"A friendly welcome, including our dog."

5
dpaula, Married couple 31/08/2018

What a lovely clean hotel. When we arrived Harvey our dog received a welcome back! A lovely touch, we were put into a large room which had been newly refurbished. We felt comfortable leaving Harvey in the room so we could eat a lovely dinner in there restaurant, we had steak and couldn't falt it. All in all we will definitely be back.

"Good value hotel spa"

4
peter b, Wrexham, United Kingdom 23/08/2018

We stayed here for one night on a trip to Edinburgh. We had a room for three which was huge but also comfortable with large beds and nice bathroom.....pretty much all what you should expect including on site parking. The staff were friendly and helpful. We used the pool which was nice bonus. The rooms don't have air conditioning and the windows, although large were difficult to open and shut. I don't think air con is something needed in Scotland but when we were their the weather was fabulous and the room as a consequence very hot. Tiger is a restaurant on site which we dint use but is useful to know about.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments

"Disappointing and Dirty"

2
User 23/08/2018

From the pictures provided, this looked like a nice spa hotel; however, upon arrival, it appeared dated and a bit rundown. Staff are very friendly and accommodating, but the lobby, restaurant and out room all feel dated and dirty. The carpet is a large contributor to this feel. The room had belongings left from prior occupants and soap scum/buildup on the bath/shower walls. The drinking glasses in the room appeared to be unwashed and stained and the soap dispensers had not been wiped/ cleaned. The bed itself was comfortable, as were the pillows, but the comforter used was a bit too small for the bed. Breakfast buffet was ok, but the bistro restaurant was slow on food preparation, which was less than average on flavor. I chose this over other hotels because it was supposed to be a spa hotel, which I associate with clean and a bit superior, we are sorely disappointed.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking your time to comment on your stay. I am extremely disappointed that our housekeeping standards fell well short of what we normally provide. We have had a few changes in our team recently but have been running more checks on standards to try to ensure standards are maintained. Obviously this was not the case in your room. We will again emphasise to our entire housekeeping team the continued need to keep standards up. Our lobby was completed redecorated this spring and our restaurant last spring and summer so I am not sure that I would agree that they are dated. But I accept that such a judgement is purely subjective. Thank you for drawing our attention to these shortcomings, it's unfortunate that you did not feel comfortable in doing so during your stay when we could have tried to rectify your issues

"Fantastic hotel"

5
User 22/08/2018

We stayed as a family on a stop over to Edinburgh airport and couldn't fault it. Lovely location, enormous rooms and even a bath! That is so rare in hotels these days but I took full advantage of a soak after traveling for a day. Beds were super comfy and I slept really well. Plenty of choice for breakfast, even to suit the pickiest of kids (mine!) Would definitely stay again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. Its interesting to hear your comments about baths. We have growing demand for showers only nowadays and we are taking baths out to match demand. The new bedrooms that we have just built all have shower only. Most of our rooms do still have bath and shower so always request a bath when you make your booking.

"Nicely located for city and beach"

4
hipstergirl2016, Glasgow, United Kingdom 19/08/2018

The King's Manor is traditional yet up to date hotel. Our room at the hotel was modern, clean and comfortable. The bar area is spacious, food well presented. There is also a restaurant and a range of options available at breakfast. The staff were warm, friendly and helpful in each area. We were lucky to be there during the lovely warm and sunny spell so thoroughly enjoyed the ten minute pleasant walk to Portobello beach and promenade. There is a residents car park and bus and train services close by mean you can be in Edinburgh in no time at all. Great location and very pleasant.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your stay with us. Haste ye back!

"Nice hotel"

4
891Gill, Leeds, United Kingdom 13/08/2018

Very clean and everything you expect, staff were lovely when we checked in and very helpful but on the morning didn't seemed bothered and never acknowledged you at all, which I found a little odd. Food was good in the restaurant and you could also eat in the bar. All in all a good stay

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am sorry some of our morning staff were not on top form during your stay. I will make enquiries.

"Birthday Stay for Glasgow 2018"

1
Johannah L, Kilmarnock, United Kingdom 12/08/2018

Hotel staff are pleasant and helpful. Restricted access for kids to leisure facilities, our daughter is 13. She was very disappointed and we were there to celebrate her birthday. We were attending the diving for 2018. These are not published prior to check-in. Was in room 410, internet was very poor. Room far too hot and stuffy even with window open. Would not recommend

"Friendly welcome and lovely room"

5
User 10/08/2018

We were welcomed by a smilie and chatty member of staff who checked us into our room earlier than expected and showed us to the pool with an enthusiastic energy, the room was clean and neat with a great shower and everything else we needed. The bar staff were also friendly and chatty we will be back.

"Fantastic "

5
User 10/08/2018

This place is first class with the friendly staff and lovely atmosphere. The bedroom was clean and a good size. We will definitely be back soon ??. Breakfast was super and the lady serving is an absolute joy. Thanks again for a lovely stay.

"Easy visit to Edinburgh"

5
seamuscumbria, Carlisle, United Kingdom 05/08/2018

Small single room, comfortable/adequate/clean/ pleasant, helpful staff/ good breakfast. reasonable cost. Lots of free parking/Regular bus service(44) to City Centre, £1.70 each way/exact change needed. Parking in Edinburgh centre is difficult and expensive. Great Leisure Centre included in price was well-equipped gym and large, warm pool.; open to 10.00pm, last entry 9.00pm. Even lent me a £1.00 for my locker! For those historians amongst you it is very close to Prestonpans, site of Jacobite victory in the '45 Rebellion. The bus also drops you off very close to New register House; Scotland's People Centre. Will use it again

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments. We look forward to welcoming you back.

"Ticked all the boxes"

4
Sasdax, Insch 02/08/2018

We wanted to stay near Portobello and this hotel was the closest that accepted dogs. Overall we liked the hotel, staff friendly and the food good. The room was perfectly adequate, clean and a good size. We didn't expect a great hotel but the BW scored above other hotels we had stayed in on our trip round the UK that cost 3 times the price so can't be bad.

"Very, very poor, charged my account 2 times!"

1
247gt, Preston, United Kingdom 01/08/2018

Firstly, it is much further away from anything than they claim. They had the cheek to charge me again even though I had already paid - and extra £350! Then they also charged me for breakfast for which I had already paid. Swimming pool only opens at 9 am, no kids after 7pm, great in school holidays. Grumpy staff, 2 broken windows in the room. Awful place, avoid avoid avoid. The staff were rude and claimed I had not paid. Thankfully booking . com sorted it 2 days later, the second payment and breakfast payment was returned to me.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for commenting on your stay once again. As has been explained previously because you booked two separate booking types one fully cancellable one non cancellable and two separate rate types - one with breakfast one without and one with on the same booking, something that is very unusual. There was some confusion with your booking. We normally charge booking.com bookings on arrival, as it says on their site, which we did. On checking the booking we realised that you had indeed pre paid the full booking to booking.com prior to arrival. We immediately contacted booking.com to find the easiest way of sorting it out and they agreed to refund your original booking costs. As a gesture of goodwill we further deducted the breakfast charge, that was correctly made, for the night that you booked on a room only basis. You had not paid for that breakfast. There were no broken windows in your room. I cannot imagine anyone paying to stay in a room for two nights with two broken windows. No matter how 'grumpy' the staff were I am certain that it would be something that anyone would look to have fixed immediately and / or moved to another room and not wait till after departure to mention it. Not even mention it when you were disputing your breakfast charge on check out You may have had issues in opening and closing the window mechanism as they are not the most obvious of mechanisms, although there are instructions by the window and in the room information folder and staff are able to assist. Suggesting that we let rooms with broken windows is extremely disingenuous. I am sorry that your stay did not match your expectations. You may be assured that lessons have been learned.

"North Coast 500"

3
tracked-parcel, Kingston-upon-Hull, United Kingdom 30/07/2018

Lovely clean room with free use of the Spa pool. The receptionist referring to me as a foreigner more than once when talking about foreign motorcycle theft in the region could not have made me feel more unwelcome if she'd tried, this happened whilst offering me use of a lock for my motorcycle. It's no wonder people get mixed messages about Scotland.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am sorry if the information given to you was poorly worded. We have had warnings from police that there have been thefts of motorbikes from other hotels in the area. The bike particularly being targeted were overseas bikes. The inmplication being that they were easier to move on than those registed in the UK.. I am sorry if our choice of words offended you but our intention was soley to ensure your property was safe, hence us offering you a heavy duty special chain to secure your bike during your stay.

"Good location, average everything else"

3
David F, Blackburn, United Kingdom 29/07/2018

Stayed here for 3 nights in July to celebrate a friends birthday. Have to say struggled to review this hotel because it really is a mix of good and just pretty poor. Good - location with great transport links to the city Good - plenty of free parking Good - breakfast (but the plates are way too small so not so good maybe?) Good - bathrooms and public toilets all clean and fairly new ( but 1970s sapele faced doors abound the hotel giving it a dated look in some areas so not so good maybe?) Good - our room was fine (but it faced the power units on the roof which hummed all night do no view and disturbed sleep so not so good maybe??) Good - bars and restaurant ambience (but locals prop up the bar at the weekend fraternising with bar staff which makes it feel like their local pub rather than your hotel bar...so not so good maybe??) Good/poor - some of the food in the Bistro. We tried six different meals and all were a mix of good (the salmon, battered fish and the seafood platter) and bad (lasagne/pizza/chips (frozen) and the brisket) Poor - staff in the Bistro. Why on earth would you leave three finished plates on the table when you bring the main? The waitress asked us to “just move them across so she could slide the mains on”??? Good - excellent WiFi but then again.. Poor - no safe in room Poor - no air conditioning in room So a bit marmite I'm afraid. Would we return? Yes we probably would stay again but next time steer clear of the Bistro and demand a better room.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for you very exacting comments. We obviously did not perform to well in some areas and we have things obviously to work on.

"Nice place to stay"

4
Ray H, Wickford, United Kingdom 27/07/2018

Not being a big Best Western fan, I was not looking forward to my stay but from check in to check out I was impressed by the level of service at this particular hotel. Friendly staff, clean and spacious rooms, good bar and bistro plus a restaurant. There are also leisure faciities available that I did not check out. The bed in my room was huge and I was expecting a small coachload to share with me! The bar was pleasanr and carried a good range of beers, wines and spirits t reasonable prices. The bar menus looked OK also. I ate in the bistro which had a reasonable menu and the food quite tasty without much pretence - good proper food for a change! Service was warm and quick without being too much "in your face" A good night's sleep on the huge bed (no coachload, only me!). Breakfast was served in the main restaurant, again with friendly staff and tasty food. Overall, quite impressed and would recommend this hotel to anyone visiting Edinburgh and who wants to stay at a very reasonably priced hotel outside of the city centre.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that we have converted you to being a Best Western fan. i hope that you signed up for a loyalty card for your future stays

"Away from the center "

4
ramchabi, Chennai (Madras), India 23/07/2018

We stayed here during the Open golf. The hotel is not in the centre but for those looking for a cheaper alternative this one is perfect. There are buses and also a train that comes right to the hotel. Well connected to centre.  The rooms are decent and the toilets comfortable. We were 3 adults sharing a room and they gave us 3 beds as we requested. The breakfast is basic.

"An Excellent Hotel"

5
bjchampness, Greater Manchester, United Kingdom 14/07/2018

The reception staff were extremely helpful when we booked in, helping with numerous items of luggage. The room was very accommodating, spacious and well equipped with every amenity. The hotel has two restaurants. We fed in the Zest Bar which provides a less formal setting. Again the service was excellent.

"Adequate food"

3
Marie H, Plymouth, England, United Kingdom 10/07/2018

Staying in Edinburgh, we popped in to the Bistro for dinner. Both had pizza which was good, and service was excellent. Only loses points for the Belgian Waffle we had afterwards, which was drier than the Sahara desert - the ice cream was nice, though.

"Great weekend stay"

5
chris115115, Lanchester, United Kingdom 09/07/2018

I stade with my two adult sons for a weekend two weeks ago. The hotel, rooms and staff were excellent. Breakfast excellent ?? Travel to Waverley nine minutes ??will go again soon ?? Swimming pool ??????? so clean and quiet. Parking for car free and can forget it for weekend as train quick and cheap.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great hear that you enjoyed your stay with us.

"Not bad but could be better"

3
stylishgolf, Bangkok, Thailand 08/07/2018

My work takes me all over the world staying in hotels six months of the year. I simply work on if it has good WiFi, a pool and a gym it is not a bad hotel. However I thought every hotel room should have a fridge and bottles of drinking water neither of which this place has. Everything else is pretty good.

"Home from home"

5
worldtripPerth, Perth 24/06/2018

Stayed for 5 nights, booked at short notice as I had to attend a funeral. After flying in from Australia I was very tired and in need of a good sleep. I found the bed super comfy and slept like a log. The room was very spacious and spotlessly clean. Tea and coffee supplies were ample and replenished daily, the bathroom was clean with a shower over the bath and plenty of fluffy towels. I paid 11 pounds each day for the full cooked breakfast and it was delicious. The staff couldn't have been nicer and I thoroughly enjoyed my stay. I'd definitely stay there again and would recommend this hotel to anyone who wants good old fashioned service, comfort and cleanliness.

"Pleasant experience."

5
Streetwise626, London, United Kingdom 20/06/2018

Very nice hotel with very nice staff,be careful when booking you can end up with 3 different prices, but that's nothing to do with the hotel,the hotel and staff are very nice,and the buffet breakfast sets you up for the day. As i said just watch out when booking.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for your kind comments , I am delighted that you enjoyed your stay with us. You can always get best rate by contacting the hotel direct.

"Great base for family gathering"

4
HelenCopestake, Sutton Coldfield, United Kingdom 16/06/2018

We stayed here for 2 nights as part of a large family gathering where many relatives had booked rooms. There were a couple of issues with getting rooms on time by 3pm (or at all) as the hotel seemed particularly busy the day we checked in. The rooms themselves varied in size although the price was the same; the 3 rooms we booked varied from a small double to a spacious triple but they each cost the same, with no discount for the single person in the small double room, even though breakfast was included ( so we had hoped for a small discount). However the cleanliness was great, service otherwise was very good and location was great for using local amenities. Several of us used the pool, which was a good size and not busy when we were there.The hotel allowed us use of the function room on both evenings, with a lovely meal served very efficiently on the second evening, our main event, so we definitely hope to return for a future gathering here.

"Amazing Staff! "

5
Nigel C, Bolton, United Kingdom 15/06/2018

Stayed here one night on business. The staff were so helpful. Ellie on reception was so bubbly and helpful(even in the morning!!! ??). Must mention young man at breakfast who helped the young blind ladies, fantastic customer service!!! Great night's sleep, clean rooms, plentiful and tasty breakfast. Bistro was nice and reasonably priced. Would highly recommend!

"Nice Stay "

4
User 09/06/2018

We had a group of 20 people stayed in the hotel on May15 and 16. Those rooms were nice and clean. Hotel staff were very helpful. Facility there are good with gym, swimming pool & spa. Breakfast was tasty and fresh. Our group enjoyed the stay very much.

"Birthday spa treat! "

5
MrsPScot, fife 03/06/2018

Attended here with my sister and friend as a 40th birthday treat from them. It was booked last min I believe as they'd previously booked Dundee but cancelled, well I'm glad they did as had amazing time. Had a full body massage which was amazing! We had time before we had to check in so we opted for drinks and a light lunch, it was nice and tasty! Once we checked in we headed to the spa, it was lovely and relaxing. We got a taxi into portobello which was £6. The room we had was massive, bed was really comfortable and had great nights sleep. Lovely wee tunnocks tea cakes lovely presented. Didn't book for breakfast but ate there for £11, no complaints either. I found the staff very helpful and friendly. The hotel is a 5 min walk from Brunstane train station which is 7 min ride to and from Edinburgh. I'd definitely go back. No complaints at all. Thank you!

"Edinburgh trip with family"

5
Simon E, Liverpool, United Kingdom 29/05/2018

We had to cancel a visit to Edinburgh at the last minute in February for family reasons. We were determined to come this half term and especially to the Kings Manor Hotel who at the time were so kind and understanding in handling our cancelled booking. The compassion they showed in February demonstrates that if you look after your guests they will return time and time again. The hotel is in the perfect location to explore Edinburgh and its surrounding areas. Every member of staff we met were very friendly. Leisure facilities are excellent. The rooms we had were spacious, modern and clean. Thank you to everyone at The Kings Manor Hotel for making our stay in Edinburgh memorable. You are a great ambassador for your city.

"Restaurant booking disaster !"

1
noodles777, Edinburgh, United Kingdom 28/05/2018

I called this hotel to make a booking in one of their two restaurants today at 5.30pm. The automated service did not ask me if I wanted a restaurant reservation, I thought I would then go through to reception, after the phone rang out, I was redirected back to the automated service where I thought I would try again, to no avail, I then directed my call to group booking or duty managers office. The phone was answered by a chap stating this was the manger office, I explained what had happened, his reply, "That is because there is no one there to take your call" ok, can you help me please? The reply "what is it you are after, as I am in the middle of something at the moment" ! No thank you was my reply... No further comment required...

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I have spoken to my colleague that was on duty last night. He sends his apologies! Unfortunately he was called to cover the front desk and was inundated with guests checking in . He nipped through to the back office to pick up your call. Obviously he did not deal with your call at all well. He sincerely regrets the abrupt way that your call was dealt with, particularly since you were trying to point out an issue with our call server system for our benefit. It looks like a case of creaking under pressure. Obviously this should not happen. We have asked out telecomunications company to check for issues with the call server. We will endevour to do better in the future. Thank you for highlighting our shortcomings on this occassion.

"Edinburgh Marathon Weekend"

5
Catrina f, Newcastle upon Tyne, United Kingdom 27/05/2018

My husband was running in 2018 Edinburgh Marathon and we struggled to get a hotel for the weekend at a price that was not completely over the top. I found this hotel on Hotels.com and it brought back memories as we had held our wedding reception there nearly 37 years ago so as the price was reasonable for this weekend we booked. So glad we did as we we were treated very well. Lovely big room, very clean and comfortable with the added benefit of a leisure club attached. Ate in the Bistro on the Friday night and food was very nice at a reasonable price. Breakfast was lovely too. They had arranged taxis to take people to the Marathon start line on the Sunday morning which was great and even gave us a complimentary pass to the leisure centre even though we had checked out so my husband could have a shower after the race when we came back to pick up our car. Well done of great customer service.

"Rea?ly good"

5
Dave B, Stockport, United Kingdom 23/05/2018

Only stayed one night .but lovely hotel and staff. Very clean and great breakfast. Would recommend to anyone We had a bedroom for Three adults and it was smashing thankyou very much. We would definatley stay again.

"Doran group"

5
_karen_doran12, Lincoln, United Kingdom 19/05/2018

3* hotel made 5* by the staff - from the housekeepers, bar staff & reception - fantastic service & so friendly - thank you to all (especially Karen) . . will definately stay here again if i visit Edinurgh

"Fantastic first impression, unfortunately downhill from there!"

3
User 30/04/2018

First impressions were very good! Greeted very politely by a young lady on reception. This helpful and polite manner continued throughout the stay from all of the reception staff. The room was a good size with a huge and very comfy bed! All very clean. The shower was low pressure but not a problem. Unfortunately there was a brown mark on the towel (luckily we brought a spare). Found it fantastic that we'd put a ‘do not disturb' sign on the door and the cleaners left fresh towels, tea, coffee etc and toilet rolls in a bag outside the door. We booked ‘room only' but decided to have breakfast on the Saturday morning. The lady who met us came across as very rude. She informed us that breakfast would be £11 which we agreed was fine. The lady continued with her ‘not bothered' attitude throughout breakfast. We went up and helped ourselves to the buffet style breakfast, all of which hadn't been refreshed in a while and therefore reflected on the way it tasted. We don't feel this was worth the £22 we paid. The room we stayed in was also directly above another room that appeared to play ‘nightclub' music (very loudly) from half 8 in the morning so we didn't quite get the lie in we'd hoped for. Such a shame because our first impressions were so fantastic

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am sorry that you had so many poor experiences through your stay. I shall be sharing your comments with my colleagues to ensure lessons are learned.

"Good but restaurant choice could be better"

4
Russ L, March, United Kingdom 30/04/2018

A good value stay on the outskirts of Edinburgh. The room was very good with a monstrous bed and a great seating area off the bedroom. The reception staff was great and although alone on duty and busy made time to deal with queries. The restaurant choices were not for me and a matter of a few minutes away there are loads of other options to suit all budgets. The leisure facilities were very good although quite busy. I wish I had more time to enjoy. A good hotel that I would recommend for a trip to Edinburgh either for shopping, sightseeing or business.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am sorry that you found nothing to suit you on either our Lauders Restaurant or Options Bistro menus.

"Leisure trip"

5
User 27/04/2018

Lovely welcoming staff. Large clean bedroom. Bathroom cistern not easy to use but ok. good location for visiting RY Britannia, Kelpies and Falkirk wheel as well as coastal route which was scenic. Wifi worked efficiently. Swimming pool was a bonus. We had a ground floor room by choice but there were lifts available to higher floors.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to review your stay. I am glad that you enjoyed your stay with us.

"Good Value and Great Service"

5
lornaroach, London, United Kingdom 27/04/2018

I was there for one night only, the decor may be dated, but best western offer great service and value for money. Tried out the restaurant, the food and service was nice, also has a nice bar attached to the hotel too.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your short stay with us. We look forward to welcoming you back on your next visit.

"Great hotel friendly staff"

5
User 26/04/2018

Hotel was nice and clean staff very friendly and helpful. Meals in the bar was very nice. Breakfast was ok but I wouldn't pay £11 for it ours was in with the room price. Would definitely recommend this hotel.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your stay

"Excellent accomodation"

4
petersue430, Seascale, United Kingdom 24/04/2018

Really enjoyed our stay at this hotel loved our room 352, very comfortable bed lots of space and a updated bathroom so we were happy to spend 5 days here. The Bistro food was very good and so was the service. It had a great swimming pool for hotel guest to use free of charge. It was free parking outside the hotel and 5mins walk to the beach. There is a bus stop outside the hotel straight into Edinburgh £1.70, so cheaper than taking the car.The reception staff were always pleasant and had some good information.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments. I am delighted that you enjoyed your stay with us

"Birthday break"

5
User 22/04/2018

We had a short break at the hotel for my wife's birthday. The hotel is in a good location. The staff were very friendly, helpful and helped to make my wife's birthday extra special. Our room was clean, comfortable and had all the necessary items. We used the fitness facilities which were very good. We didn't eat in the restaurant or bistro as we wanted to eat while we were out. We had a very nice time would definitely stay again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am sorry that you had some housekeeping issues on arrival. I am delighted that we resolved them for you speedily and with minimum fuss.

"Decent but uninspiring dinner"

3
James_Tringham, Sheffield, United Kingdom 17/04/2018

My in-laws took us along to Kings Manor for dinner as it's not far from them in Portobello. The restaurant Options bistro is decently spacious, and has parking right outside. It's gone a bit retro styling-wise (I couldn't help but think of the hotel in The Shining, but that's probably wrong of me). It's on the front of the building, so you watch the world go by along Milton Road as you eat. There's a moderately varied menu, but all relatively safe. It mixes traditional British dishes like fish & chips, pub/bistro classics like lasagne, with the odd attempt at something more far flung. I had chicken skewers with hoi sin sauce as a starter, for instance. So it well suited my in-laws, who have pretty traditional tastes. So far, so good, if a little predictable. However, what makes me call it average was a combination of the service - slow even for 80 year olds and a bit random - and the food. The meals we had were perfectly edible, but none of them thrilled. They managed to make my main - chickpea dhal curry - stodgy and tedious. I went wild with a tiramisu for dessert, and it was particularly "meh". I think I perhaps drew the short straw in terms of my choices, though the starter was fine in its limited way. But all of us felt it was less than thrilling. If my in-laws decide to go back next time we're up, I'll go along happily enough. But I wouldn't be rushing to suggest we (or you go). It does the job. Fine. But it doesn't go a great deal further than that. Prices were roughly £6-7 for starters and £10-12 for mains, I think.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am glad at least your in-laws enjoyed their meal with us.

"Good rooms bad breakfast "

3
Gillster40, Airdrie, United Kingdom 15/04/2018

We stayed two nights for our friends wedding. Good location, plenty private parking to front and rear of hotel. Train station is about 5 min walk! Rooms were spacious, clean with tea/coffee facilities. Pretty noisy at night appears popular with stags. I would recommend turning the heating off and opening the windows as the rooms are very warm. Only real disappointment was the breakfast. £11.00 per person for buffet includes cereal, pastries, and fried food, tea/coffee and fresh fruit and juices...... the fried breakfast was disgusting! So bad we decided to avoid it the second morning and opted for a Wetherspoons!! Pool and sauna facilities were good, would stay again purely for location! Staff very friendly and welcoming.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Hi thank you for your comments. I am delighted that you enjoyed your stay with us. I am disappointed that you could not find anything on our breakfast menu, including the poached eggs, smoked haddock and kippers to suit your needs.

"Spa"

5
Tracey D, Edinburgh, United Kingdom 15/04/2018

Had a Groupon voucher to use for a spa afternoon. Use of spa facilities and two treatments. Staff were lovely and attentive. Pool, steam room, sauna, other areas, etc were all clean, easy to locate and use (never been to place before) I came away feeling relaxed. I would recommend this place. Free parking.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your spa treatment. We look forward to welcoming you back

"Great staff in the Bistrot"

5
Sylvia H, Edinburgh, Scotland, United Kingdom 08/04/2018

We are regulars at the Kings Manor bistrot and had a super meal there on Saturday, Staff were on top form with their attentive service and the Salmon was cooked to perfection! So well done to a great team.... Amy, Sarka, Gregor, Noel, Ben and chefs Robert and Chris

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments. Its always good to hear from our regular customers

"Cheap... none too cheerful! "

2
User 02/04/2018

The good bits.... its cheap, there is free parking and its near the train station that will get you into Edinburgh centre for £3.30. The bed was huge. The bad bits... old, dated, uneven floors and a maze of steps. The bathroom had a plentitude of mould and a wobbly toilet. The icing on the cake was that there were half eaten chips under the desk in our room from previous occupants. Reception did not even ask if we had enjoyed our stay at check out. The lift was the slowest in the world and juddered lots. Not good, but only £54 so we shouldnt really grumble!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to comment on your stay. I am really sorry for the obvious shortcomings of the housekeeping in your room both our housekeeping team and maintenance team will be fully investigating. I am sorry that you had such a disappointing stay

"Lovely lunch"

5
eileenmartin12017, Funchal, Portugal 30/03/2018

I was invited to join a group of ladies for lunch to celebrate their groups birthday celebration. A lovely lunch, tasty, hot and served by friendly staff. We had a private room and were really well looked after.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments and for deciding to share your celebrations with us.

"Would stay again "

4
User 29/03/2018

When we arrived at the hotel to check in staff friendly and showed us to our room and told us all the information we needed to know very friendly and polite, when we got to the room we saw the room had not been cleaned fully finding a long black hair in the back and some dust, my partner went to speak to staff at recent who apologied and said they would send staff to clean it properly for us and offered us a free drink in the bar. Everything else we asked if the staff they were so helpful, booked taxis for us offered me some essentials I forgot ( toothbrush toothpaste) the rooms are big bathrooms lovely and big comfortable beds, easy location to get to town by taxi train or bus. Plenty of parking and easy to find. Definitely would return if we came to Edinburgh again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am very sorry that you had housekeeping issues on arrival prior to final room check. I am delighted that we managed to get everything fixed and that you enjoyed the rest of your stay.

"Comfortable and clean..."

4
jalogs, Aviemore, United Kingdom 23/03/2018

Large hotel with many clean and comfortable rooms. On the outskirts of Portobello which is a lovely place to shop, eat and drink! Easy access to the city by bus. Efficient staff and good breakfast.Large bar area with huge TV sets to watch sport. Will certainly return.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your stay with us. We hope that you may come back to see us again

"Nice no-nonsense hotel with friendly and helpful staff"

4
BFun, California 23/03/2018

We enjoyed our stay here. It's a good and fairly simple hotel. It's a tad dated (has creaky floorboards and sash windows, for example), which I found charming. The beds were excellent! Same for the staff (in the restaurant and breakfast parlour, at the reception desk and the housekeeping staff) -- all were very friendly and helpful (calling us a cab, squeezing us in for a meal at their restaurant on a really busy night, providing us with extra coffee cups, and more). The room keycards were a bit inconvenient. Whenever the keycard strip got in touch with a phone or debit card that was sitting next to it in our bag, we had to have them activated again at the reception because we lost access to our rooms. But that was only a minor issue.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am please that we managed to look after you during your recent stay.

"Excellent hotel!"

5
Alf H, Leigh, United Kingdom 21/03/2018

I stay in hotels 12 - 16 nights per month, primarily Best Westerns. This is the best, Best Western hotel I have stayed in so far. Every member of staff was very friendly and welcoming, nothing was too much trouble. The bedroom was spotlessly clean and very comfortable, the food in the restaurant and bistro was delicious.

"Fantastic Staff, Excellent Hotel"

5
DMcD1888, Edinburgh, United Kingdom 06/03/2018

I have stayed at this hotel on many occasions. Each and every time the staff have been fantastic and made my stay enjoyable. In particular the reception and breakfast staff deserve a special mention. The facilities are also very good with a bar mainly showing sport, and a further restaurant. It also boasts a good gym, swimming pool and spa. The food is always good as is room service. I have noticed that the hotel provides a very important service as they are a venue for training guide dogs. The staff handle this process with skill, compassion and professionalism. My last visit was extended due to the severe weather. With limited clothes etc the staff went above and beyond to ensure I was cared for (thank you Maureen). The location is very good for those visiting Edinburgh as transport to the city centre is easy and it is only a short walk from Portobello and Joppa (Edinburgh's seaside).

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind review. I am delighted that you feel so at home with us and look forward to welcoming you back.

"Mr Wojcik"

5
User 04/03/2018

Me and the wife went to Scotland (Edinburgh) On a 3 day break never been before, as I work for Best Weston I got friends and family rate, had a smashing trip up there on train 1st class, upon arrival was greeted by the receptionist very friendly and helpful. Stayed in room 157 very clean and tidy. Breakfast was plentiful, went into Edinburgh, princess st, did shopping, went to Dome very nice ( reccomend it, well worth it) . Unfortunately we had to stay longer ( snowed in) the reception team was very helpful in all ways nothing was to much bother for them ( + the breakfast team) i recommend this hotel for a nice stay, the manager should be proud of his team, well done everybody.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments. I am glad that you enjoyed your stay and I am a pleased to hear that you got home safely.

"Snow stop"

3
jill s, Melrose, United Kingdom 01/03/2018

We had to stay here due to snow .We came from airport on way home no luggage as it was lost . Staff friendly although I did go and ask for moisturiser as mine was in suit case they said they don't do it .They never told me I could buy it from the spa .breakfast was good plenty to choose from .Dont know what spa or pool was like as we had no costumes

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to post your comments. I am sorry that Moisturiser is one of the items we have never kept in the hotel. It is our opinion that most guests prefer to use their own brand. I am sure that one of the shops at nearby Fort Kinnaird could have helped. I was not aware that our spa sold moisturiser , Something we have all learned for the benefit of future guests.

"fantastic hotel"

4
User 22/02/2018

we have just spent a night in this hotel,the staff are fab and room was fantastic, plenty of things to do swim fitness centre, breakfast was great would be very difficult to find fault and the breakfast staff exceptional especially johnathan ,would strongly recommend this hotel to anyone and will defiantly stay there again on our next trip to edinburgh .

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Great to hear that you had such an enjoyable stay. I hope that you decide to come back to see us again.

"Fantastic hotel!"

5
User 18/02/2018

I have just got home from a weekend break with my family. We stayed here for 2 nights. The room was exceptional and nothing was too much trouble for any of the staff on duty. Very helpful.... even when we had to ring to check which number bus to catch back from the city centre! The bus stops are right outside the hotel and buses run every 10-15 minutes there and back. £1.60 per adult and 80p for under 15s!not worth trying to park or paying for taxis! I would absolutely return to this hotel if I get the chance to visit the city again. Book it! You will it be disappointed! Beautiful city too!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am delighted that you enjoyed your stay with us.

"Two night brea in Edinburgh"

5
murraygrant1, arbroath 18/02/2018

Picked Kings Manor because we have used Best Western hotels before and were impressed . Kings Manor is a lovely and friendly hotel. We picked it because of the high ratings in reviews and the Spa Facilities. Another main point was it location and easy access into Edinburgh using public transport .. Bus stops are just outside the main gate and also across the road for the return journey ( which gives some amazing views over Edinburgh and Arthurs Seat, 20 mins each way ) and at 10 min intervals Breakfast ( full Scottish) was delightful on both mornings. and we dined in both the Lauders Restaurant and the Bistro .. Both served excellent meals and staff were very attentive to our needs. We will return to this lovely hotel.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
We are all delighted that you found the Kings Manor ‘as advertised' and it suited your needs. We look forward to welcoming you back in the near future.

"Great on a budget. Far from most attractions"

3
Sterling E, Honolulu, Hawaii 05/02/2018

I had a good stay at the Best Western Kings Manor. The price was lower than other places in the area, which is the main reason i reserved a room here. A little far from the major attractions in Edinburgh. There is public transportation nearby such as the bus and train to get you around. I took the bus to the airport and it was bearable. You do have to get off at the city center and transfer over to another bus. I took the airport bus at the center, which was very convenient. The inside is a maze! The hotel was very confusing and took a few trips in and out of the hotel to get my directions correct. Stayed in room 115. A little small compared to other places i've stayed but it wasn't an issue. Wifi worked fine. Staff were very professional and friendly. I would probably stay closer to the center of the city if i visit Edinburgh again. However, prices are extremely high, especially during peak season here so the Best Western Kings Manor would be considered if I can't find the right price for another place in the city! Good place overall!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. Quickest way to the Airport is to take the train from Brunstane to Haymarket - about 11 minutes then either train to Edinburgh Gateway station or tram or bus direct to the terminal. we have lots of timetables etc in reception for guests use.

"Great budget hotel to stay in"

5
Zita1974, Nottingham, United Kingdom 04/02/2018

I can only recommend this hotel which we liked so much that we added an extra night to our stay. Decent sized rooms, cleanliness, very friendly staff, great and cheap food, excellent room service and perfect location. Highly recommended. We will certainly be back.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments

"Wonderful!"

5
ScrambledSylv, Dundee, United Kingdom 03/02/2018

I spent a weekend here with my husband for his 40th birthday. From the moment we walked in the service was excellent. On check in we were given a doggy welcome pack consisting of poo bags, treats and a booklet detailing local walks. They had left a birthday card in the room which was signed by at least 30 members of staff which was a very thoughtful touch. The breakfast was good. My only minor comment would be I want that keen on the vegetarian sausages, but that's personal preference as I prefer fake meat/quorn style. The room was lovely - huge bed, small seating area, nice bathroom - and close to the door you can use to walk dogs at the back of the hotel. Every member of staff we interacted with was friendly and efficient, from reception to bar and especially housekeeping. We are already looking forward to our next visit.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for choosing to share your birthday with us. Looking forward to seeing you next year.

"Exceeded Expectations for 3-star Hotel"

5
Howard_Michelle, Anglet, France 29/01/2018

My husband and I stayed very comfortably in a family room with our 6 month old daughter. The hotel and pool were quiet and family-friendly. The staff was very pleasant and helpful as well. We will definitely stay here on future trips to Edinburgh as it is great value for the £.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
We are all delighted that the hotel matched your expectations. We hope that we have the pleasure of welcoming you back again soon.

"No sleep"

1
User 29/01/2018

Nice staff. Okay bar. Gym looked good. However, no sleep due to something outside knocking against the building all night. Area is a bit isolated but convenient for Portobello. Plenty of parking. However, sleep is a pretty important factor when staying at a hotel so can't do anything but give it a low score.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. As I replied in another review location yesterday we were not aware of anything that could be affected by the very strong winds on Saturday night. Subsequently to reading your earlier review we have inspected the area outside the bedroom. We found one cable that was a bit loose and have attached extra cable clips to that. Hopefully it will prevent other guests being similarly disturbed. If you had reported the problenm to our night staff at the time we could have moved you rooms so that you could get a good nights rest and fully investigated the problem in the morning. Please let us know on future stay immediately if you have a problem, then we can try and fix it. No amount of posted reviews will replace your lost sleep. Its always easier to sort a problem at the time.

"Family time"

4
Jayne C, denny 12/01/2018

Had a lovely stay here. Hotel has free on site parking. Arrived early so popped in just to confirm booking and our room was ready so we got checked in early, reception staff very helpful with all our questions. Room was clean and spacious. TV had no batteries but a phone call to reception and someone was up within 5 mins with new ones. Used to pool facilities which is good 2 lanes closed off for anyone wanting a proper swim. Breakfast had a great selection either buffet full Scottish breakfast or choice of kippers, poached eggs etc that can be specially made on request. Ate in the bistro one night and also food the food good and reasonable priced, staff in both were freindly. Bus stops directly outsude hotel with run every 15 minutes, we used these to go to Musselburgh races with is around 10-15 min journey away and also Edinburgh City Centre which took around 20 mins. Overall had a great stay and would highly recommend the hotel.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments. I am delighted that you enjoyed your stay with us. We hope that we can have the pleasure of hosting a future stay.

"Unwind after christmas break"

4
buzsha, Egremont, United Kingdom 09/01/2018

Great Location, Lovely clean fresh room, great breakfast, most of the staff could be hired out, to show other hotels how its done. Spa is great, again the staff are top notch. The short stroll down to portobello is worth taking.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am glad that you managed to get a bracing stroll along the beach during your stay.

"Spent 12 nights here over Christmas week while visiting Edinburgh"

5
Ted L, Harrisburg, Pennsylvania 05/01/2018

We were in Edinburgh for over a week visiting family. Fantastic and very reasonably priced hotel. The staff were incredibly friendly and helpful. Restaurant and Bistro meals were excellent. Dog-friendly.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to rate your stay with us. I hope that we have the pleasure of hosting a future stay.

"Another great visit this Hogmanay"

4
Matthew M, London, United Kingdom 02/01/2018

Attended for a second time at this particular hotel for the Hogmanay celebrations following such a strong review in 2015/2016 when I stayed last. The price paid for this particular visit was £427.50, which was captured from my booking made in August 2017 to stay 30 December 2017 to 2 January 2018. Upon this attendance I was fortunate enough to stay in the later built part of the hotel, instead of the original ‘country house' rooms which do have a tendency to be rather oddly shapes and particularly small. My room was fantastic, spacious, incredibly clean, and very quiet. I booked a double but stayed on my own during the visit. The sleep quality was great and I very much enjoyed this. In terms of getting into the city, what I didn't realise on my last visit was how close the train station was to the hotel. The train station to look out for is Brunstane and it arrives into Edinburgh within around 7 minutes. Download the Trainline app or ask at reception for the times of the trains. I used the train to get into the city and it was relatively cheap which was great. I may add, although I probably shouldn't say this, but the tickets are not checked so buying a return and travelling into the city on two return trips will survive on the one ticket purchase so as long as its not marked by the ticket inspector you should be good. Alternatively, there is the number 44 bus, which stops just outside the hotel. As I raised within my last review, the cost of this is I believe to be £1.60 and you will need the correct change for this otherwise you wont get the difference paid back to you. What I will say is that this hotel is great, and if you're looking for a place to stay for Hogmanay then I can only highly recommend this. I only have two points to bring up. Firstly, that you request when booking to stay within the newer part of the hotel, as the rooms are fantastic in comparison to the ‘country house'. Secondly, it is the breakfast. Now, if you don't get this included into your room booking, you are charged £11.00 per day. Which to me was absolutely ridiculous. How on earth you can be charged for that I don't know. There is of course a spread put on which is great. I guess you're paying for everything as there is fruit, cereal, bread, and the full English on offer but when you only want a small dish each day, paying £11.00 is breaking it a little. At least if you have it added to your booking, you may not think it is as expensive for what you're getting. Once again, thank you very much. It was fantastic, and I will certainly book should I return again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your extensive review of your stay with us. I am delighted that you enjoyed your stay with us. If you want to book our larger, newer rooms you should book our club rooms. They do of course come at a premium to our standard rooms. Our standard rooms are somewhat smaller but have all the same services offered in the club rooms. Due to the complexities of bookings coming via on-line booking agencies we only offer a room only rate or a full breakfast included rate. Guests booking on room only can add full breakfast during their stay , should they choose to do so. They can also choose to take the continental breakfast option at £7.50. I would suggest that this may suit your needs in the future.

"Friendly and helpful"

5
User 02/01/2018

In Edinburgh for 3 nights, we crashed here and the only bad thing was my 4 suitcase wheels didn't like the carpet. ;) Really friendly staff, ease of access to the restaurant & bar through the hotel. Good facilities, cosy rooms. Highlight was the morning cook up. Sensational if you're up for a big day of adventures. 44 bus takes you into the city or the train is a 5 min walk and that's one stop to Edinburgh-Waverley. Happy Hogmanay and New Year. Thanks for making our Hogmanay pretty special. Steve & Katie ????

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for reviewing your stay with us. I am delighted that you enjoyed your stay with us.

"Great Value and Great Service"

5
User 02/01/2018

Stayed here on New Years Day, after a great day at the local races. Staff were incredibly helpful, took our bags to the room so we could get a meal in the restaurant before the kitchen closed, restaurant staff were lovely, room great value. Great choice.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for rating your stay. I hope that your visit to the races was successful

"Christmas visit"

5
chris19662017, Harrogate, United Kingdom 01/01/2018

Easy to find just off the AI.Ample on site secure parking.Bus stop just outside hotel and only 4 pounds for a return ticket into Edinburgh. Ten minute walk to beach also. Very clean spacious rooms,massive bathroom with a lovely shower. I stayed for 3 days with 5 relatives everyone enjoyed the stay. Buffet breakfast included good value and great choice. All the staff we encountered were very helpful and couldnt do enough to help us.Would definitely stay again.Happy new year !

"Superb"

5
ivspaul, Kendal, United Kingdom 30/12/2017

Second time here, just returned home today, really didn't want to leave. Just parked car up and used bus right outside hotel to get into centre. Breakfast excellent, staff superb nothing is to much trouble.room was comfy,shower, bath, kettle for a cuppa. After a day in the city you can come back have a swim, sauna, steam room and have tea and relax afterwards we relaxed in the bar having a drink in the evening. This is a well run hotel, well done the managers and staff. Regards Paul and Susan Williams

"Christmas Break"

5
Chris G, Braintree, United Kingdom 28/12/2017

easy parking in front of the hotel. friendly helpful professional staff Delightful english breakfast. (continental available) the hotel had its own swimming pool,steam room and sauna. A cleverly design hotel that there rooms lay behind a corridor thus very little road noise.

"Christmas holiday break "

5
User 28/12/2017

Had a lovely stay at this hotel. easy parking A delightful full English breakfast very tasty. The staff friendly and professional in all departments The sauna.swimming pool and gym available to guests. We hope to return in 2018

"Excelllent and great value"

5
User 28/12/2017

What a lovely hotel! Room has been upgraded, fresh decor and modern bathroom. Paid 40 on a last minute deal which was such good value. Staff very friendly and accomodating for me. I had a lovely meal on room service, comfy bed too. Free parking and great location. Overall excellent hotel, well done to the staff and management!

"Welcoming and peaceful stay"

5
Helen P, Newcastle upon Tyne, United Kingdom 23/12/2017

A wonderful overnight stay here - the welcome from all staff was lovely, the room, shared spaces and pool/spa were outstanding and immaculately cleaned and maintained. Excellent value for money. Loved the pack for our dog - made us all feel very well looked after. Card and Tunnocks tea-cakes in our room to celebrate our anniversary were a lovely touch. Scotch Broth in bar was very tasty and just what we needed after tiring journey. Thank you so much for a relaxing stay - we visit Edinburgh regularly and will certainly be back.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your short stay with us.

"As always fantastic"

5
933Jules, Carnoustie, United Kingdom 23/12/2017

We spent a couple of days here for my husbands 40th birthday. From start to finish we could not fault this hotel/staff one bit. The reception team were excellent with great advice on things to do and could not have been more pleasant and helpful, Maureen I think was one of them. Thanks a million ??. We had dinner on the evening of my husbands birthday and again this was first class. The meal was great and the staff again 100%. Breakfast both mornings had a great choice and again staff to be proud of. Very smiley and a credit to,the hotel. Thanks again and we will see you all in the New Year at some point. Julie and her family xx

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thatnk you for choosing to stay with us to celebrate your husbands birthday with us. I look forward to welcoming you you back on your next visit

"Okay for a night, not more"

3
User 19/12/2017

Hotel is typical Scottish fair, but a little dated. The bed was great, in my room it was like there was two dbl beds joined together. The staff reception was warm. The spa is great, one of the better ones I've stayed in, however seems to be open to the public and would hazard a guess that there's some funding from the local council - shame it didn't feel exclusive to the hotel - which is how it seems to be advertised. The biggest disappointment was the breakfast which seemed a little on the sparse/low cost side. Scottish produce is some of the best with respect to meats - this wasn't reflected in the quality of the sausages, haggis or black pudding - eggs were also undercooked. Would maybe go back for the spar, but eat breakfast out. :)

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. Unfortunately we get no funding from the council for our spa. Use of the spa is restriced to hotel guests and local members. I am sory that you found fault with breakfast, I am sure if you had raised your concerns with our staff we could have helped.

"Nice weekend"

4
408vilmam, London, United Kingdom 19/12/2017

Hotel is in nice area, just one stop with train to centre. Breakfast- super, with a lot to choose of. We had nice dinner at restaurant.Swimming pool and sauna perfect as well. We would definitely recommend to stay here .

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments.

"The Great Escape"

5
User 18/12/2017

We went straight after my wife finished work, just to get a way for a couple of days. We went to the Best Western in Edinburgh and we had an excellent time. The staff were excellent and the room was spacious and clean and we just chilled out.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your stay with us. I hope that you may come back to visit again soon.

"Bistro review! Not good"

1
travellingsusie10, Scotland, United Kingdom 08/12/2017

We visited the Bistro a few months ago. The meal was alright, and due to its convenient location we thought we'd pop in for an evening meal last week. There were plenty of tables and the staff were not overly busy. However, the service was so slow. We ordered our drinks, Battered Haddock, Thai Green Curry and Spicy Wedges. The wine was served in a very small cheap plasticy glass. I was all for asking for a proper glass but did not want to cause a fuss. The two main meals arrived but no wedges. When we asked where they were, we were told they were just coming. We were three quarters of the way through our meal when they came. Piping hot, but very late. The Thai Green curry was very good. However, the Haddock was so greasy I actually had to dab off the excess oil. Although it was fresh and crispy, I felt like I had just drunk a glass of oil. Not nice. Overall, the meal and service was a disappointment. When we arrived we noticed the strong smell of burnt fat and when we left, our clothes were stinking. The Kings Manor used to be a great place to get good food and we used to eat there a lot. The menu does now not offer Spicy chicken pasta, fajitas or pizza; things that were favourites of ours. The reason we did not complain at the time was because the staff just did not seem interested so I wrote an email to the manager. I received the following reply from the Food and Beveridge manager. Interesting reading, and note that there is still no apology. ‘Thank you for your patience whilst I investigated your comments. Your feedback is greatly appreciated. I have spoken to our staff and reviewed the CCTV footage from Friday 24th November. From the moment you arrived your order reached the kitchen within 6 minutes, your meals were then sent out 11 minutes later. Our staff then checked on you a couple of minutes later to check everything was OK with your meal, at this point we have realised there was a bit of confusion when taking your order and you had not received you side portion of wedges. Our waitress immediately went to the kitchen to rectify this issue and these were delivered to your table within 4 minutes from us being informed there was an issue. The waitress then re-checked your table and no further comments were made. With regards to your comment about the cheap plastic glass, your wine was served in our standard 125ml wine glass. I have spoken to the head chef regarding your comments of excess oil on your fish. I have also made a note of comments regarding spicy chicken pasta and fajitas. You can still find pizzas on our current menu. Finally to address the issue of the smell, we have recently invested in the air conditioning in our kitchen. This unfortunately has had the unforeseen effect of blowing the smell from the kitchen to the dining area. We are currently investing on a method to hopefully stop this from happening. Once again thank you for taking the time to contact us regarding you recent visit.' I am not a person who complains unless necessary and this can be seen from my many reviews on Trip Advisor. I prefer to give the restaurant a chance to redeem itself rather than share negative reviews. The Duty Managers response, implies that I was making things up and at times he appears to enjoy correcting me, eg. the pizza. My intention was to enjoy a meal with my husband, not look for faults and make complaints in order to get a free meal. We would not recommend the Kings Manor bistro, nor will we be returning.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to post your comments on your visit to our Options Bistro and my colleagues response to your original comments. It is of course very remiss of us not to have apologised for your disappointment with your meal. It is always disappointing when a guest leaves unsatisfied. In case there is any further misunderstanding can I firstly offer my sincere apologies for the shortcomings of your meal. Things like parts of the meal not coming out on time, fish not being properly drained after frying are whole unacceptable and we should and do accept full responsibility for these shortcomings and duly apologise. Unfortunately my colleague spent rather a long time trying to run down where ‘plastic' glasses could have come from and wondering why Pizzas, one of our largest sellers, were not obvious to you. Checking menus to see if any of the copies in use had faults on printing. I think to be fair the reply does try to cover the main issues that you raise and give an explanation for all the points that you raise. It certainly would have been better if we had apologised at the outset for the disappointing experience that you had. Once more I offer our sincere apologies for the poor food and service that you obviously experienced.

"Very Pleasantly Surprised"

5
Wildfowler3, Harrogate, United Kingdom 07/12/2017

The last time I was in this establishment must be around 55 years ago when it was the Milton House Hotel. Half a century later, visiting Edinburgh, my wife and I stayed here and both of us were mightily impressed. Our room was large and well furnished, the public areas were bright and cheery and the bereakfast was just right in every respect. Add exceptionally freiendly and eficient staff and there is nothing not to like.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments. I hope it will not be another 55 years before you return to visit us again.

"Friendly, clean hotel"

5
JJNic, Highlands, Scotland 04/12/2017

Friendly welcome, clean room, lovely meals in Bistro & good, varied breakfast. Quiet & comfy - would recommend. Nice location away from the busy city centre but close enough to taxi/bus in & out for shopping/ sightseeing.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Delighted to see that you enjoyed your stay with us. i hope that its not to long before we can welcome you back.

"Most comfortable bed ever! "

4
welcelt, Thornton Cleveleys 26/11/2017

Stayed for one night, to visit our son and the Christmas markets. Our Club room was superb, extremely spacious and well equipped. The bed was ENORMOUS and so comfortable! I had the best nights sleep I've ever had in a Hotel. In the morning we used the Health club facilities. The staff were really friendly and helpful, towels were provided and the pool, sauna and jacuzzi were great. Having two designated lanes for serious swimmers rather than us Sunday morning splashers is a brilliant idea! Everything was clean, modern and well maintained. The changing rooms were spacious, with private changing cubicles, and plenty of lockers. We didn't eat at the hotel so can't comment on the bar or restaurants, but will definitely try them on our next visit. This would have been a 5 star review, but for two tiny things - our room was lovely and toasty, but the heating system was very noisy. We had to turn it off at night. The shower controls were also rather confusing, with two dials, and the water temperature seemed to change intermittently. Or perhaps this was because I couldn't work out the controls...? The bathroom itself was spotless though so no problem there. We did enjoy our fleeting visit, and will definitely be back soon!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am delighted that you enjoyed your stay. I am sorry that you were disturbed by a noise from the heating system . I hope that you reported it to us so we can fix it. If its a sticky vave that only comes on as heating goes off and on, we would not find an issue unless it is reported to us.

"Up there with worst night sleep in Hotel!!!"

2
User 21/11/2017

Three nights away in small single occupancy room (115). Room small but adequate with everything you could need. Breakfast staff are brilliant and breakfast is good. Hotel dated in parts but for price it's a good hotel with good facilities. If your after a good night sleep though may not be the place to stay! Felt like I was sharing my room with a couple on first night, talked all night heard every word and when did sleep the snoring began!!! Mentioned to reception in the morning as really needed some good nights sleep and told adjacent room empty for next 2 nights. Asked to change my pillows as they were hard and lumpy. Response ‘I'll see what I can do'! Not response I would expect. The second night was better as the adjacent room was empty,but either pillows were not changed or exchanged for another set of lumpy pillows. I suspect not changed. Not impressed! And so to tonight/morning well it's now 4:39 been awake for 2 hours, feel like i'm sharing a room with someone coughing every 30 seconds, snoring etc Not what you need with a busy day ahead. What I hoped would be a 3 night break, relax and good night sleep has not quite happened, very disappointed. Oh well only 2 1/4 hours until breakfast, Yawn :-0

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Very disapointed that you had such a poor experience on your recent stay. Some of the rooms in one part of the hotel were built of a standard of insulation for both energy and noise that would not meet modern standards. Over the years we have tried a number of things the latest being a rubber membrane along the walls which reduces noise transference. This has worked very well on a number of rooms but recently we have had a handful of reports round about where you stayed where noise transference has again been found. We are looking to see if there has been damage to this membrane or we need to go further on one or two of the more troublesome rooms. We should have moved your room after the first night to avoid continued disturbance. I check the housekeeping reports and your pillows were changed as you requested, its unfortunate that you did not get more positive reassurance that it would be done nor that anyone checked if the change had been successful. I am very sorry that you had such a disapointing stay. Lessons have been learned.

"Dated but well kept dog friendly hotel with lovely staff"

4
David B, Holmfirth, United Kingdom 21/11/2017

Very friendly and helpful staff made our 2 night stay with our puppie very enjoyable. Rooms are a very good size, location is great for City Center by train or bus and easy 2-3 mile walk to Musselburgh. We will definitely stay here again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to post your review. I am delighted that you enjoyed your stay with us.

"Reunion Venue"

5
ERIC B, Barnsley, United Kingdom 20/11/2017

Just had an old Royal Navy Reunion at this hotel, and what a brilliant venue it turned out to be, the room we had was very comfortable, the food was first class, especially as the cost was only £19 ph, there was a choice of 3 dish's for each of the 3 course's we had, the evening was rounded off in the very pleasant bistro area.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am delighted that you had such an enjoyable evening.

"Great location for exploring Edimburgh"

5
Jane W, Huddersfield, United Kingdom 19/11/2017

We booked last minute and got a very good rate so weren't really expecting much. How wrong we were. Greeted with a warm smile and polite efficiency we checked in early. The room was superb. The beds huge and so comfortable. Portobello is a lovely seaside area but very close for exploring Edinburgh. Check out was smooth and again very efficent and pleasant.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for yiour kind comments. I am delighted that you enjopyed your short stay with us.

"Good quality relaxed hotel"

4
andyshaw773, Sheffield, United Kingdom 06/11/2017

Stayed here in September and really enjoyed it. It's very conveniently placed for the centre of Edinburgh via public transport or car. Staff were super friendly and the breakfast was more than adequate and very relaxed ... bus stops right outside the hotel around every ten minutes and takes about 20ish minutes to centre depending on time of day , would definitely stay here again when visiting Edinburgh

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to post your comments. We look forward to welcoming you back on some future date.

"Book your wedding here!"

5
User 30/10/2017

We had both our marriage ceremony and wedding reception here last Saturday. The hotel is within easy striking distance of Edinburgh, with public transport routes easily accessible. There is ample parking at the hotel. From our first meeting we felt that our business mattered to them and that they would do all that they could to shape the day to meet our wishes and not what was most convenient for them. The day could not have been better! Food was fantastic, they went out of their way to produce delicious dishes to meet all of our guests dietary requirements. Being dairy, gluten, soya intolerant or a veggie does not condemn you to boring food here! Unlike many hotels they do not see a wedding as an excuse to print money. A duty manager was always available to answer any of our questions and Eilidh ensured our day went without any hiccups. We have to say however, that we think we met almost all of the management team (thought we'd cracked it for music when we met James Brown! - turned out he wasn't the singer! ) We opted for the all inclusive package and picked elements that we wanted included. They were flexible in terms of numbers, prices reflected what was delivered and superb service was delivered by friendly professional staff. We and our guests were really delighted with the way the wedding went. Great value for money and we left the hotel feeling that we have made new friends!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments following your recent wedding. Obviously everyone here is absolutely delighted that everything went well on your big day. All our best wishes to you both for your future happiness.

"Comfortable, good value hotel in a good location for visiting Edinburgh"

5
User 30/10/2017

I stayed for one night with friends in October for our visit to Edinburgh - we'd booked a triple room and a single and were not disappointed. The rooms are comfortable and well appointed and the general feel of the hotel is very good. We didn't get breakfast included in the room rate but paid for it on the morning and for 11 quid for all you can eat, it was very good value - great selection of both continental and cooked items, regularly replenished and catered for by attentive staff. The hotel itself is a couple of miles outside of Edinburgh but there is a bus stop directly outside past which runs a regular service to and from the city. There is also a night bus which runs from 6pm until around 4:30 am and that also runs along the same route - I think it's the N44 you need back from the city to the hotel. The bus services are reliable but you must have the correct money as they do not give change (which is good as it keeps the service efficient in my opinion). Very happy with our stay and would like to pass our compliments to the hotel and staff for running such great outfit.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am delighted that you enjoyed your stay with us.

"Central"

4
COOKIE81, NEWCASTLE 30/10/2017

We have stayed here about 3 times ,as it's easy just too hop on the bus no 44 into Edinburgh £1-60 you need the exact money for the bus. The hotel is clean & warm as it was really cold last night. The staff are always helpful . The breakfasts are also good.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to post your comments

"Probably one of the Best"

5
Minquies, Swindon, United Kingdom 29/10/2017

Staff, all staff very friendly a family feel that is most welcomeing. Leisure/ sports centre which is a walk through from the Hotel is lovely ?? Its clean well run, towels for the asking and after a day in town the sauna is your reward. Breakfast will please all but the dead.Dinner, good choice and bar snacks, big OK Club rooms are brilliant, massive bed (I lost her) free WiFi. We always stay here and will continue to do so. Take the bus ?? into town it's just outside and the same coming back. Good access to city bypass and petrol ?? at Asda just around the corner.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. It's always particularly nice to get comments from our regular guests.

"Excellent room!"

5
partyofive75, Plattsburgh, New York 16/10/2017

This hotel was only 6 minutes by train from Waverly Station get off at Brunstane. The staff were wonderful, could not have been nicer or more helpful. My room was very modern and clean, the shower had great water pressure! I ate in one of the two restaurants in the hotel, very good food.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments. I am delighted that you enjoyed your stay with us. I hope that we can have the pleasure of being of service to you in the future.

"Does What It Says on the Tin"

3
thesetter, Warwickshire 15/10/2017

There's nothing wrong with this three star hotel but it's not a stand out place either. The room and bathroom were clean and tidy. We had one meal in the bistro and that was good value. It's a short walk to the railway station and a 10min train ride to Waverley station. We had no trouble finding a car parking space at the hotel.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I hope that you may choose to stay with us again.

"Leo "

2
User 12/10/2017

Whilst a pleasant stay during the festival with lots to see and do the hotel did not live up to expectations. The parking is chaotic and haphazard and not actually owned/administered by the hotel. When I spoke to the duty Manager Martin he was arrogant and aggressive although I must say anyone else I dealt with was both pleasant efficient and polite. Whilst I didn't use the restuarant it seemed clean and effective with a range of value for money meals. Hall areas and bedrooms in need of maintenance and there was a substantial amount of dust behind the beds. Do not consider overall yo have been value for money but it was during the festival when all prices take a hike North. If you are simply using it as a base and have no huge aspirations for an ambient property it is ideally situated within easy walking distance of the west end.

"Room from the 70's"

2
truthtraveller, Glasgow 08/10/2017

I stayed here for one night. The double room was very small with the door to the room almost hitting the bed. Mattress on the bed had seen better days and was very thin. The shower had very poor water pressure and mould on the bathroom ceiling. Very noisy from the both the main road and other guests in their rooms. The other guests were not at fault, I could hear people snoring throughout the night and conversations and TV's were easily heard due to very thin walls. Hopefully my next stay in a couple of weeks will be better. Breakfast was quite good however.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am sorry that you did not have a good stay I hope that you spoke to our duty manager during your stay so that we had a chance to rectify the issues with the room and ensure that you get a better experience on your next stay with us.

"No fuss hotel"

3
Meenakshi S, Chennai (Madras), India 04/10/2017

The hotel has a pleasing entry way with a lot of light coming into the lobby from the glass windows, doors and ceiling. The check in was pleasant. Someone even helped me with my bag since the way to my single room was down a flight of stairs. The hotel has gone through a massive refurbishment and so the fittings in the bathroom were new and worked well. The room itself was tiny but adequate. It was well equipped. The spring mattress could do with a makeover. The staff were super efficient in calling a cab to the airport. I would give this charming hotel a thumbs up. While it is located quite some ways off from the Royal Mile, there are buses that take you there in about half hour with good connections

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that your stay matched your expectations although I am intrigued as to where we have any down stairs rooms?

"Brief Visit"

5
dbtml, Newcastle Upon Tyne 02/10/2017

My wife and I had a brief stay here and found that the hotel greatly exceeded our expectations. We arrived too early to check in but the reception manager stored our bags while we went out and about. When we checked in later the bags had been taken already to our room. The reception staff were all very friendly and helpful - nothing too much trouble. The club room was very good. The location is great.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am glad that your expectations were exceeded and hope that we will have a chance to welcome you back at a future date

"Great food wonderful service"

5
User 29/09/2017

The room was very good spotless clean and lovely bed and everything you could want a lovely cup of tea or coffee and the house keeper who cleaned for us was just so good and helpful the food in the restaurant was a very good choice and was always presented good nothing was ever a problem

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your stay with us.

"A chance to review this hotel"

2
User 27/09/2017

It was not easy to find an opportunity to review this hotel where we stayed in Sept. 2017 as the Bert Westrn review consisted of just 3 questions!. The rooms are quite nice, though the TV channels offered are limited. The real problem lies with the staff. Having stayed in so many Best Western hotels when I was working, I was disappointed to find nothing much has changed. A very poor, luke warm, poor quality food, breakfast and it's not cheap! The evening meal was similarly marred by a rude head waiter when we entered the restaurant, he realised he was being rude and did try to make ammends however, but again the damage to our evening was already done. A long queue at the bar, just one member of staff doing her best to single-handedly serve around a dozen guests. Our newspaper didn't materialise the first day - our fault apparently for not requesting - even though the receptionist had made a note for the paper on our booking form! I'm truly sad nothing has changed since I last stayed in a BW hotel and I do hate complaining, but unless people do feedback their experiences, things won't improve for staff and clientele alike, please BW think a little more about the quality of experience you offer your guests. If you want returnees, then you will be disappointed. It would appear from our experience that all they are concerned about is getting coach parties in and out as fast as possible. I take no pleasure in writing this.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to comment at length on your stay. It is certainly sobering to hear from such a disappointed guest. I do hope that you did make your comments to the duty manager during your stay so that our shortcomings could be addressed at the time. As you point out, repeat customers are the key to any business and the only way to get guests to come back is to offer great service during their stay. It is obvious that during your stay we fell far short of this. I would ask that you maybe give us another chance to show the level of service most of the correspondents on this site are familiar with.

"Comfortable Single room"

4
MissouriBlondie_1, Columbia, Missouri 20/09/2017

I stayed for one night Sept. 2017. The room was a single room, very comfortable and clean. The bed was comfortable and not too hard. There is a bar and a bistro on site. The food was very good although the wait staff was slow and not the friendliest I've encountered. The young man at the desk was very helpful and knowledgeable and always greeted me. I would stay again if I was visiting.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to post your comments on your stay. I am delighted that you enjoyed a warm welcome. I am equally disappointed that our weaiting staff were not as friendly. I shall investigate.

"Out of town but top class"

5
M4333KPwilliamb, ayr, United Kingdom 19/09/2017

Friendly staff excellent room ,good quality linen and mattress and pillow protectors .Although out of town good bus service to transport you to the city centre .I had no complaint to make about my stay . Perfect if you want a good sleep ,much quieter than the city centre hotels .

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments. I am glad that you enjoyed your stay with us.

"Nice room"

3
622eagle, Toms River, New Jersey 15/09/2017

Very nice room. There was a king bed and also a table and chairs. No safe or refrigerator. Breakfast buffet not that good. No bread selection, hash browns or cold cuts. The hotel is about 20 minutes outside city center.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am glad that you enjoyed your stay with us, we have 2 standard breads as well as bread rolls, croissants and pastries available each day. Cold meats are available on request , as it says on the breakfast menu.

"Good effort. Nearly there."

4
User 15/09/2017

Stopped for two nights but actually found it cheaper to book two single nights because of some odd special offers. Hotel is of a good standard and reception staff are excellent. Check in easy and quick and the small gift we were given did make us feel special. Had a meal in the brasserie and it was ok. Service was good. Staff gave us some great info about buses to the city centre so we could leave the car. Great as parking in Edinburgh is a nightmare. Breakfast selections varied and quite good only issue the usual hotel toaster failures. White or burnt. Only issue we had was that the room we had was very spacious but incredibly hot. With all the heating off and windows fully open we could not get the room below 25 degrees. The radiators and towel rail were cold so we don't know where the secret heating was coming from but it meant sleeping with the windows open. Fortunately we were on the back of the hotel and in the last room on the top floor so noise was not too much of an issue.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to post your review of your stay, I am delighted that you enjoyed your stay. Unfortunately we don't have any secret heating systems it's just that in line with our green philosophy our rooms are very well insulated meaning that any heat remains inside . As you discovered opening the windows quickly regulates the temperature.

"Overnight on Business"

4
Margaret C, Aberdeen, United Kingdom 09/09/2017

When booking into this hotel we found that the room we booked was a small single, not good when you are travelling as a couple. The reception staff were really helpful and found us another room even though the hotel was fully booked up. We were certainly very grateful for their assistance. The room was very spacious and even though our view was basically a brick wall we were more than happy. Nice and quiet, the room was a bit hot but we think that was due to the mild muggy weather. Very large beds. We have stayed in similar hotels to this and have been disappointed in the the breakfast on offer, not here. There was plenty of choice and the staff were very attentive and made sure you had everything you needed. We also had our evening meal here and we were delighted with all the food served. We ate in the Bistro but could have eaten in the Lauder Restaurant. We felt there was more choice on the Bistro Menu, only reason for eating there.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Its always essential that you check what has been booked for you, especially if using a third party to book for you. I am delighted that our team managed to move things around to accommodate you both.

"Enjoyable stay"

4
Vic C, Muir of Ord, United Kingdom 09/09/2017

We stayed here twice, one night in August on our way down south, followed by two nights on our return trip north. We were in a Club Room which was spacious and very comfortable. Breakfast was excellent however meals in the Bistro were only average. The staff were all very friendly and helpful. Bus links into the centre of Edinburgh were very good and the journey took about 30 minutes. The number 44 bus returns from a stop just round the corner from Jenners department store, just off Prince's Street. Due to extensive building works, until at least late 2018, car parking is very limited so I would advise leaving the car at the hotel and using the bus.

"Very nice hotel just outside of Edinburgh"

4
Readingrat, Brussels, Belgium 05/09/2017

We chose this hotel as a base for exploring Edinburgh during the Festival time when most places were booked up. The bus connection into town is good and relatively frequent with bus stops right in front of the hotel. It takes about 25 minutes. The hotel itself is friendly, spacious, and very well organized. Our room was clean, big (we had received an upgrade to an executive room) and very comfortable. The extra bonus was the big size swimming pool allowing proper swimming as exercise, not just a paddling pool. Very welcome to relax after the long day's walking from sight to sight to performance etc. Breakfast was good and if we had come earlier, it would have been fresher. There is even a choice of freshly cooked breakfast. The staff could not have been friendlier either. Nice hotel.

"Handy for public transport"

3
Patricia H, Milton Keynes, England, United Kingdom 30/08/2017

Room was a decent size and kept very clean. Good size TV and comfy bed. Furnishings otherwise a bit tired. We were on the top 3rd floor and used the lift going up with our luggage - very slow and left us a bit anxious about whether it would get us there! Didn't book breakfast as we felt it was a bit expensive at £11 each, and there were plenty of places in the centre.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. Our central lift had new motors and cables installed last year so it is in effect a new lift. Breakfast if booked as part of a bed and breakfast package can be less than £9 per person.

"Nice Stay"

5
billharrison10, Preston, United Kingdom 30/08/2017

Only there for 2 nights on Coach Trip to Tattoo, Clean rooms, good food especially buffet breakfast, helpful staff pity bar did not open longer than 11.00pm rooms cleaned promptly and tea, coffee changed

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments

"Great hotel handy for city"

4
Sue C, Nelson-Tasman Region, New Zealand 29/08/2017

Lovely room and ensuite, very convenient for bus and train into central city. Very good breakfast and friendly staff. Would definitely stay here again. Food in bistro a bit average but ok. Good parking

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to review your stay.

"Fantastic staff, service and food. But tired in places."

4
User 28/08/2017

We came for two nights and straight away received a friendly warm welcome. We had a room on the second floor which was quiet and a good size. Honestly though, it could do with re painting and the wall paper in places was peeling but it did have a large new bathroom. Food lovely and we ate at Lauders the restaurant in the hotel and breakfast fantastic. Really set us up for the day. My boyfriend used the pool which he said was ok and a decent size. We would recommend the hotel and the train is a five minute walk away taking ten minutes to Waverley so perfect location. Only criticism is the cosmetic work which needs looking at. As mentioned the hotel is very tired in places and old fashioned. Cannot praise the staff enough for friendless and service.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. We have a large programme of remedial work to get through in the Autumn to get everything back to normal. The reception area is having a complete remodel over the winter months.

"Good hotel close to Edinburgh"

4
KayWLichfield, Lichfield 25/08/2017

A little old fashioned, but good food, comfortable rooms. Breakfast particularly good. Super staff and a lovely bistro/bar and leisure centre onsite. Easy to get into the City by bus, train or taxi (around 30 minutes)

"Bar/Restaurant staff super, Amy, Gregor, Noel and Ahmet"

5
Sylvia H, Edinburgh, Scotland, United Kingdom 22/08/2017

My husband and I are regulars at the Bar/ Restaurant,we have been going for years. We have seen many staff come and go but at the moment I would like to say that Staff members, Amy, Gregor and Noel are super, they are all extremely attentive and have a chat with us whenever we attend. Always smiling and happy. They deserve a pat on the back. Ahmet is also extremely good and a member of staff to be proud of. This gentleman would make a marvellous manager as he has a very professional approach which makes one feel as though they are in good hands.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your very kind comments. It's great to get such positive feedback from our regular customers.

"Excellent overnight stay"

5
George D, Penrith, United Kingdom 21/08/2017

We came here on an organised bus trip for an overnight stay with a visit to the Military Tattoo included. We had to have our meal at 4pm due to the Tattoo timing. 3 courses - starter and dessert were very good, but the main course (Pork chop) let the meal down - very tough. The hotel was very clean throughout with very helpful Reception Staff. The hotel bar was well equipped, the only downside was the 2 large television sets showing sport and when that ended, one of the bar staff (Melanie) switched one of the television sets onto a extremely loud music channel which drove a number of drinkers out.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments I am delighted that you enjoyed your stay with us. I am sorry the music in the bar was not to your choice and to loud. It's unfortunate that you did not raise that with my colleagues at the time who could have easily rectified the problem.

"Tattoo stay"

5
tinawells1957, Kilmarnock, United Kingdom 21/08/2017

Lovely hotel and staff very helpful and friendly. Dinner was also lovely with a great range of drinks. convienent for bus to Edinburgh. Would highly recommend. Room was lovely with a separate sitting area. Bathroom modern

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am delighted that you enjoyed your stay, and the Tattoo!

"If at first you don't succeed"

2
acgudgeon, Honolulu, Hawaii 20/08/2017

First a special mention to Charlotte on reception for a gorgeous welcome and for the exceptional effort she made to ensure we had everything we needed. The Good Basic middle range hotel that is spacious and clean. The hotel was full during this Fringe weekend but it did not feel crowded. Prior to arrival we received numerous emails to ensure our family room was configured as required; a nice touch. On arrival the room was spacious with plenty of space for the three of us. Open wardrobe with plenty of shelf space. Internet access was good but more of that later. The bathroom was spacious with nice decor and good towels. The beds were comfortable and we had a good nights sleep. The Bad The shower ran hot and cold with the pressure fluctuating. Toiletries were rubbish. Bolted to the wall multi-purpose soap - something that screams cost-saving. There was no conditioner for the girls and none available from the front desk. There was no temperature control we could find and had to sleep with windows open. The breakfast was plentiful but of low quality. Emulsified 'hard' fried eggs sat in a hot tray. When I asked for a fresh one I was told they were fresh. The second day I had a nice poached egg made to order. BUY better eggs, sausages and bacon! The Internet was turned off before we woke up on the final day, we were not due to check out until 1100 but had no access all morning. This prevented us checking in to our flights home. The Ugly The price during Fringe was high. That always leaves a sour taste and puts if return visits, so us it worth them doing it? If At First You Don't Succeed.... Very small adjustments would make this an exceptional hotel for the price. It is a shame the management have not gripped all the bad and ugly above and aspired to be the best they can for little investment. Overall a reasonable place to stay with a great Scottish welcome.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to publish such a comprehensive review of your stay. Its great to get a look at ourselves from the guests perspective. I am grateful for your kind comments about the pre stay care , the warmth of your welcome and the other plus sides of your stay. Rather than back in the glory of that it may be more useful for you and for those reading these reviews if I addressed the not so positive side of your comments We have developed a water pressure issue in the area over the past few days culminating in our tanks running dry twice this week. The issue is with our supplier , Scottish Water , and lies outside of our premises. They are looking into it as I type this. Until it is fully resolved we have rescheduled heavy water usage in plant maintenance , pool hygiene and kitchen cleaning to times where there is low demand from our guests to ensure that this does occur again. Water temperature balance is a symptom of this. Sorry that you were involved in this. When we installed the soap and shampoo dispensers the reason for doing so was on environmental basis. We were throwing out to landfill 3 large bin bags of part used soap , soap wrappers and shampoo sachets each day. Near a ton and a half a year. With our commitment to running a green business we could not continue with this and we installed the dispensers in sinks and baths. There was a cost saving and that allowed us to put better quality soap and shampoo in the rooms than is generally available in single serve packets. We did survey a number of guests about the change when we did it and the reaction was very largely positive. That reaction remains the same today. Guests who tended to use shampoo and conditioner told us that they normally would bring their own favourite brand with them and use that in preference to some unknown brand. That remains the situation today. We do stock a range of toiletries , combs ,shower caps and razors as well as individual soap bars for guests who really want them , but not conditioner. We may have to look at that policy again rather than guests having to go to the shop at the hotel entrance to buy these items In Scotland the number of days in a year where you could realistically use air conditioning you could certainly count on one hand. Unfortunately , or is it fortunately, last weekend was particularly stuffy and warm and would count as one of those days. The suggestion that a guest requesting a freshly cooked egg is refused is wholly unacceptable. I have raised this with our F&B team and breakfast supervisors. Unfortunately not only were you caught up in an issue with our water supplier you were also caught up with an issue with our broadband supplier. On early Sunday morning most of the East Side of Edinburgh had its broadband ‘turned off' . Not by us in some crazy money saving scheme, by with a fault with the suppliers equipment. It was late Tuesday morning before it was finally ‘turned back on' for us. Aside from the obvious inconvenience for our guests it also meant that no reservations were being transmitted to us and we had no internet access or email for nearly 3 days. Prices at peak times are always high. We would be delighted to welcome you back in low season, maybe January when we definitely don't need air conditioning! Thank you for your comments

"Excellent hotel and base"

5
L n, Preston, United Kingdom 18/08/2017

Came as part of a coach group to watch the Edinburgh tattoo. Hotel lovely. Room of good size and very clean (beds are so comfy!) Breakfast was brilliant and of high standard. Will return to hotel. Didnt use spa facilities. Bar very reasonably priced for drinks.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to review your stay. I am glad that the hotel fitted the bill.

"Great Hotel.. very Friendly. "

5
valcol222, Edinburgh, United Kingdom 16/08/2017

Had a weekend with friends in Edinburgh, we stayed in kings manor hotel... what a lovely, friendly, clean hotel. Train Station 5 mins, Easy to get to city centre.. lovely food, super staff, can't fault it. Recommend this beautiful hotel.

"Great base for Edinburgh"

5
wetherbyjim, wetherby UK 15/08/2017

Very nice and we'll located foright Edinburgh but away from the hustle bustle. Massive shopping centre just a stones throw away with ALL the big names. Food was good and ample parking and a great health spa

"Out of the city centre but comfortable "

4
User 12/08/2017

We stayed here for 2 nights as part of a tour while the military tattoo was on in Edinburgh. The hotel is a bit out of central Edinburgh but it's really easy to get the bus just outside into the city. I recommend looking up where your bus stops in the city are going to be though as I got confused trying to get the bus back to the hotel. They have really helpful maps and public transport information in the reception area of the hotel, which I totally recommend grabbing. The staff were really helpful, and were able to give us information about the buses and exchange our change so we had the correct coins for the bus (they don't give change!). Ponchos are available for £1 from reception so don't bother spending £4+ elsewhere! We stayed in a twin bedroom, which was really spacious, the beds were really comfortable. The hotel is big on being Eco-friendly which I loved, they have recycling bins even in the rooms. There was only one elevator that serviced our part of the hotel, which was out of order for most of our stay so that was a pain being on the 3rd floor. There were steps down to the rooms as well; so I'm not sure what their rooms on the ground floor are like but they may not be the most wheelchair accessible. But like I already said, the staff are really helpful so I'm sure they could work it out. It is out of the way but that helped a lot with being able to sleep during such a busy time of year so pros and cons. I would definitely stay again!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind review. I am delighted that you enjoyed your stay with us. I am sorry that our elevator problem inconvenienced you. Unfortunately occasionally these unavoidable break downs do occur.

"Ideal pace to stay I would certainly recommend coming here.."

4
sguest2017, Leeds, United Kingdom 11/08/2017

With a group of 20 from overseas wanting a magical trip of Scotland we started and ended the trip in the ideal place, Kings Manor Thank you to all staff especially Alister who organised everything we needed with quiet efficiency, and checked that all was well whilst we were there. The rooms were good, clean comfortable and quiet, the food was ideal, Asians and Canadians loved it, staff were delightful and the private room for our farewell dinner was excellent with no negative comments when we were late coming back from Rosslyn Thank you to all involved. I would certainly bring a group here again. They loved the easy access to shopping !!!

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for the kind words. I am delighted that we were able to help you smooth the corners with your group. They certainly were a pleasure to deal with.

"Good rooms staff not helpfull"

3
Auscoach, Brisbane, Queensland, Australia 10/08/2017

The rooms were quite reasonable but staff were at best unhelpful at worst rude. Our key cards failed and you would think we did it on purpose. The hotel wanted to charge 30 pound for washing so asked the staff where nearest laundry Matt was. The response was rude and unhelpful . Dining room staff were more interested in forcing you into seats that suited them rather than tables that would suit you. So overall an unpleasant stay.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am very disappointed that you did not feel the staff were helpful during your stay. Unfortunately since our previous laundry service went out of business the only service we can offer is by using a laundrette in nearby Musselburgh. The cost of taxi to deliver the laundry , pick it up when ready, plus the actual cleaning is £30 per load. It is certainly not the cheapest of services but you are paying for a same day service and the hotel makes very little money out of organising this service. We regularly give out details of both Laundrettes in Musselburgh including opening times , bus numbers to get there, and what to do in Musselburgh whilst you wait. I am very disappointed that you felt that this information was not coming forward as eagerly as it should have. As part of a group your tour manager had asked to reserved tables for breakfast at a set time. As such we do reserve tables for the group to ensure that your group have enough tables at the time they are needed, We try to avoid any members of a party that has reserved tables using other unreserved tables as that obviously restricts the number of tables that we can offer other guests. When we are regularly serving over 150 breakfasts each morning its quite important that we try to ‘control' who is sitting where, so we know how many spare seats we have for those that have not booked a specific time. I am sorry that we did not explain this to you in a more pleasant and reasoned way and I will speak to our breakfast supervisors to ensure that any requests for guests to use particular seats are handled more tactfully in the future

"Wonderful stay"

5
calumw84, Prestonpans, United Kingdom 08/08/2017

We stayed here for the night of our wedding and the room was amazing, we stayed in a four poster bed and had a huge room, breakfast was first class and the stay as a whole was fantastic. We would recommend everyone to stay here as the service is fantastic

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that we have helped to make the start of your married life a memorable one. Congratulations to you both from all at the Kings Manor

"A very bright, clean, conveniently placed,sensibly priced hotel with a gem of an ecologically friendly hidden garden."

5
jojo513, Banbury, United Kingdom 06/08/2017

We stayed at the King's Manor for two nights. It offers exactly what you would expect for this type of hotel but it was impressive in that it didn't look tired in any way. Everything was fresh and neat and impeccably clean.The entrance was light and bright and all the staff were, without fail friendly and efficient. It is conveniently situated, close to everything Edinburgh has to offer but without the downsides of the noise and heavy traffic that you can find staying in the centre of the city. A real plus is the beautiful garden which has been especially created to provide an ecologically friendly environment with a wild flower border, home for insects etc. It is a little hidden gem which you need to seek out.Food was perfectly acceptable and the buffet style breakfast was fine,accepting the limitations of the buffet style hot food which is prepared in advance.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for posting your review. I am pleased that you enjoyed your stay with us. This is our second year where we have planted the garden with wild flowers to attract more insects. We have just completed a ‘bug hotel' in case any wish to stay longer!

"best western kings manor inn"

5
659kitc, edinburgh, United Kingdom 05/08/2017

Clean, tidy, friendly staff, good service, and can take a bus to the city right outside the hotel. the hotel is not in the city center, but there are two buses that carry people to the city center. very good experience. will stay there again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. There several buses that go to the city centre, though as you say, only 2 really direct routes. The train will also take you to the city centre in 7 minutes

"Genuinely doggie friendly"

5
CJPE, Market Harborough, United Kingdom 03/08/2017

We enjoyed 2 nights here and I must admit didn't have huge expectations. I basically booked it because it was dog friendly and 7 mins on the train to get to the City centre. We were very pleasantly surprised! The ladies on reception were lovely, very friendly as were all the staff we met. It was genuinely dog friendly! We were greeted with a "goodie bag" of dog treats, poop bags and a map showing the best local dog walks! Our family room was much bigger than expected and it had a dog basket (cool) and a HUGE TV with a PS4 (VERY COOL to our 7 and 10 year olds). Comfy beds and very quiet so all good. We didn't get to use the pool which looked lovely but we did eat in the Bistro (you can leave your dog in the room whilst you use the restaurants, pool or spa). The food was fine - not outstanding but good value and again the staff were lovely. We would definitely stay here again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind words . We look forward to welcoming back your family, including your dog, at some future date

"Warm, Friendly and Good Food"

4
mahoneylaura79, Dublin, Ireland 30/07/2017

Myself, my partner and 6 yr old son stayed here for 4 days and we had no complaints at all....the staff were friendly and helpful, the food was lovely, particularly the sirloin steak dinner! The family room we were in was very large and comfy wide bed. The only thing about the hotel is that it could do with a bit of updating as interior a bit outdated but that's a small thing. We were in Room 153 on the first floor at the back of the building and was lovely and quiet.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments, I am delighted that you enjoyed your stay. The refit for our reception area is currently scheduled for October. Hopefully that will give the whole building a bit of a facelift.

"Hotel OK, but not suitable for us"

3
Graham L, Darwin, Northern Territory, Australia 30/07/2017

Our tour stopped here for 2 nights. Whilst the rooms are adequate they are a bit dated. Unfortunately they didn't have an iron and ironing board and the worst thing for us was that we did not have access to a same day laundry service. The food was OK for breakfast.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. Details of laundry services, laundrettes and how to get an iron and iron board from housekeeping are all listed in the room information folder. It's a pity that you didn't glance at that or ask any of my colleagues on duty to help, or spoken to your tour manager. It may have helped you to enjoy your stay

"First time in Edinburgh ."

5
corriejem, london 29/07/2017

Just returned from a 4 night stay at this hotel, On arrival was greeted by very friendly receptionist, who was very helpful and was able to answer all our relevant questions, We had booked a triple room, which had more than ample space for the 3 of us and our small dog, Room was spotlessly clean, inc bathroom , On the first night we ate at the hotel, again no complaints, very impressed with bar staff and waiters all of whom were very friendly, if I was nit picking would have liked there to be a place where we could eat with our dog, other than in the hotel front lobby, as the hotel allows pets only in the bedroom and lobby , perhaps a cordoned off area in the restaurant , which a lot of places in Edinburgh have, Transport into the city is very easy, bus stops right outside the hotel and run every 12 minutes, and takes around 15 minutes to get into city, The hotel is about 15 minutes walk to the beach and promenade, which has some nice restaurants and bars, Special mention to our chamber maid, (ROOM 154) very courteous Overall was very pleased with this hotel,

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. I am particularly interested in your comments regarding having an area where you can dine with your pet. We will have a look at this idea to see if we can find a suitable area.

"A bit dated"

4
MCBPhoto6, Nottinghamshire, United Kingdom 29/07/2017

The people at the hotel are friendly and the food is good. The hotel is in a relatively quiet location and has ample car parking spaces. The room was clean and comfortable but there is no aircon (but this is Scotland and you don't really need it!). The general hotel is probably getting ready for a re-fit as it is looking a little dated. Overall no complaints.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. As you suggest re fit to reception is scheduled for October

"Excellent staff"

4
Debbie G, Leeds, United Kingdom 27/07/2017

Stayed here for 2 nights at the end of a touring holiday for a bit of relaxation. The room was fine although we did find it quite warm, there was no air con so we resorted to having the window open all the time and this helped. Fortunately we were at the rear of the hotel which is fairly quiet. Breakfast was ok although we did find the cooked items a bit greasy. Good choice of cereals and fruit with the ability to make your own toast was great. We'd chosen this hotel because of the pool/spa and this is excellent. It was fairly quiet in here which was lovely after a long day sightseeing in Edinburgh. We ate dinner in the on site restaurant for convenience. The menu is quite limited but we preferred that rather than one of us having to drive! All the staff were excellent - friendly and professional. And the hotel is very convenient for the 44 bus directly into Edinburgh -thank you for the info reception staff! The hotel was fine for a couple of nights but I do think it's a bit pricey - we paid over £250 for 2 nights bed and breakfast for 2 adults and a teenager. But I suppose that's down to its proximity to Edinburgh centre.

"Food let it down"

3
philhopkins84, Leicester, United Kingdom 24/07/2017

Check in was swift and friendly, rooms comfortable and modern. Our food took over 40 mins to come out and as it did the poor chap ordering was told he would have to wait an hour for his. You need to get your kitchen in order best western!!! It was 7.40pm so not really rush hour and the bar was half empty. We ordered a chilli con carne and a Thai chicken which I asked to be very hot, it was milder than Mary Berrys Victoria sponge. Let our stay down really. Staff very friendly but as stated, dining experience was pants.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to post your comments on your stay. I am delighted that you enjoyed your stay. Whilst the BarZest was fairly quiet on Monday night, the Bistro adjacent was fully booked. The small bistro kitchen serves both the bar and the kitchen resulting in , as you say, a backlog in orders.

"Brilliant Hotel"

5
rosslad41, Silloth, United Kingdom 23/07/2017

I can honestly say that this really is a great hotel, it deserves a higher rating than three star, as from the first impression of checking in with great staff who bent over backwards to welcome you, coupled with fantastic restaurants and great leisure complex, this really is a must stay hotel. If I had one suggestion it would be to expand the range of dishes on the menus, as it is a bit limited, but the quality is excellent. If your looking for a hotel to stay in as a base to explore Edinburgh than this is the place to stay.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Than you for your kind comments. I am delighted that you enjoyed your stay.

"Wow what a surprise"

5
Shollysmam, Durham, United Kingdom 23/07/2017

We were really impressed with this hotel. Very friendly woman on reception. Easy check in. The room was so clean and very spacious. The beds were large and comfy with lovely clean white sheets. The bathroom was also very clean with liquid soaps provided. Good tv and wifi reception and plenty of tea and coffee. We had dinner in the bistro (Options). There was lots of choice on the menu and the food was good quality and reasonably priced. Staff were friendly and efficient. Breakfast was rather hectic and the food was a bit of a let down. There was enough choice but because it was so busy I think the food quality suffered - eggs were hard and not really hot and as we don't eat meat we were somewhat disappointed.That said we found enough to fill us. The surprising thing is that all of these good points were available for such a reasonable price. We paid less for 3 of us than we would have paid for 2 at Premier Inn and no breakfast included there. I would not hesitate to recommend this hotel and will use it again myself next time I visit Edinburgh.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments, I am delighted that you enjoyed your stay. On occasion when anticipating a busy period of breakfast we cook eggs and keep them under heat lamps in the kitchen bringing them out as needed, and avoiding delays for guests. Unfortunately if the eggs are not slightly undercooked at the start of the process they actually overcook and become hard. We can easily cook fresh eggs for you, it just takes a few minutes.

"A very comfortable stay"

5
Diana M, Chichester, England, United Kingdom 13/07/2017

This hotel is away from the city centre but there is a bus that stops right outside that takes you straight there. It's a short walk from a lovely coastal promenade. Staff were friendly and efficient and our room spacious and comfortable. There was good internet availability in the room. We had a good breakfast and enjoyed eating in the bistro.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments. I am delighted that you enjoyed your stay with us.

"Lovely staff, nice hotel"

5
Helen W, Glasgow, United Kingdom 12/07/2017

Have stayed here several times and the staff are always great, very friendly. The rooms are spacious and well fitted out with comfy beds. The breakfast is always great, plenty of choice although it is mostly self service. Will use again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your stay with us.

"Birthday trip"

5
User 11/07/2017

Stayed here for one night whilst visiting Edinburgh. The lady on reception was very helpful giving us a complimentary box of shortbread and letting us in our room early. Very comfortable room with tea/coffee etc. Breakfast was very nice, quite a lot of choice. Definitely would recommend and stay here ourselves again.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
We are delighted that you enjoyed your birthday visit with us. Hope to see you next year!

"A bit dated but ok."

3
Chiefmufu, Brigg 10/07/2017

I thought we had booked an old folks home home when we pulled up. Staff very friendly and helpful. The bar serves good beer and was friendly. Room and hotel was dated and ready for a refit soon. No aircon in room which was on the 2nd floor. Room was warm and bordering on uncomfortable but was just ok. Bed was uncomfortable and hard. Staff really helpful and friendly though and for what we paid overall. Handy for Ocean terminal and the Royal yacht Britannia.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your interesting comments on your stay

"Great facilities"

4
User 27/06/2017

Lovely hotel with great leisure facilities. The pool was very warm and the gym was afully functioning gym with modern equiptment. Bus stop right outside the door and the portobello seafront was 15 mins walk away. A nice quiet location and close to ASDA superstore. Will stay again

"Overprized"

3
User 26/06/2017

Definitely check prices on Booking.Com or Trivago before booking. Prices vary greatly. Rooms are spacious, bathroom pretty basic. Toilet impossible to flush properly. Breakfast quite reasonable although the restaurant not good at all.

"Great Reputation But Could Do Better"

3
User 24/06/2017

Three of us went to the fountain spa then we decided to eat at the hotel to save going anyplace else. Three fish and chips two with peas one with no peas. Ok it was a Saturday night but they were not that busy so what could be wrong. Fists the time we waited to have our food! Second two with peas one with out we got one with peas and two with none the staff did offer to get peas but said it would take several mins for it to be done so only real option was to have no peas as i did not want cold fish and chips now the food being brought out to other tables looked real good and i could hear people saying that it was very good i now with i had the steak and root veg pie with mash but that will come now to end this the chips were soggy and taste wise bland had to over do the vinegar to give them some taste do not get me wrong we will come back to try the pie.

"Great Hotel"

5
james w, invergordon 22/06/2017

Very nice clean hotel... Pleasant staff and really nice dinner in the Bistro and nice breakfast. Only moan is DIY toast at breakfast. It is a pet hate of ours, standing in line making toast rather than it being brought to the table with the coffee....seems to be the trend these days.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thanks for youir kind comments. We always have staff on duty for guests who prefer not to have buffet service and prefer table service. Similaly just ask one of our staff to get your toast. We are here to give you the service that you want. Just ask us!

"One night stay"

1
User 19/06/2017

There were no hellos, just a blank stare until I volunteered my name. We were taken to the lift,no smiles or enjoy your stay. We arrived half an hour after check in time, yet sheets and trolleys were strewn all over the corridor. The corridor was narrow so negotiating this with a case in hand you can imagine. Not impressed with being told the member of staff concerned was not normally like that, and told the linen was due to people checking out at the latest time. This experience totally spoilt our nights stay, the room however Was comfortable enough except for the lack of fans or air conditioning. After this we would think twice about staying in a Best Western, and certainly won't be going back to The Kings Manor.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for taking the time to post your comments on your stay. It's very disappointing that you felt unwelcome. I know that you discussed aspects of your stay with our duty manager prior to your departure and our General Manager has also responded to your comments. As you allude to, it is not our experience that the staff on duty are anything other than warm , friendly and welcoming. Unfortunately this in not the impression that you were given during your stay. We have spoken to the staff concerned to see if there were any issues with them on the day and to impress on them the importance of their place as the ‘face' of the hotel. Our normal check out time is 11am and check in 3pm. However guests do have needs that do not always coincide with these ‘rules' So we try to accommodate their needs as much as we can. On the date of your stay we had , amongst others, 5 guests arriving from a transatlantic flight at 6.45am. We tried to locate any early check out rooms to try to get them ready for them to have a sleep as soon as possible. Several other guests had requested late check outs as they were going on to local events such as weddings. We try , when we can, to arrange for this facility. The last of these guests not checking out till 2pm. Such flexibility in offering the service that our customers demand means that bedrooms are being stripped and remade from 7am to 4pm, sometimes later. Weekends are normally the days where this happens more than most. We always ensure that these requests do not interfere with guests checking-in in line with the ‘normal' 3pm check in. Obviously in your case your room was ready on time. I am sorry if the sight of our housekeeping staff working in the corridors caused you such distress. As it says in the room information folders, fans are available on request from reception I am sorry that these aspects of your stay have spoiled your stay

"Family Birthday Celebration"

5
User 15/06/2017

We had a family birthday party for 50 here last weekend in the Lothian suite which was professionally handled by both management and staff with superb efficency, organisation and cheerfulness. Nothing was too much trouble for management, serving staff or bar staff, who were always willing to advise and chip in as family set up the room, dressed the tables and organised music and AV facilities. A memorable night was smooth and seamless and I have no hesitation in recommending this hotel for value for money, care and attention to detail. A job well done. Thank you.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your kind comments regarding your family party with us. I am delighted that you enjoyed the event

"Very nice stay"

4
zoew400, CHIPPENHAM, United Kingdom 12/06/2017

Traveling on business, happy with the facilities, the room was nice, en-suite perfect with a very good shower. The pool was a good length and a good temperature for swim training and the Gym was excellent with a very good treadmill.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. We are delighted that the hotel suited your needs and look forward to welcoming you back.

"Overnight stay with friends "

4
Robin H, Leicester, United Kingdom 07/06/2017

I stayed the night with two friends at this handy best western hotel. The facilities were excellent. The hotel is very clean and well decorated. Staff are friendly and attentive. We had a few drinks in the well appointed bar. Dined from the bistro menu which was good value. Haggis balls to start with. Followed by steak and ale pie and mash. Nothing special but fine food. Breakfast was buffet style. Served in a very nice restaurant. The variety of breakfast was good. The bacon was poor quality and unfortunately the food was almost cold. Typical buffet. Why can't they have better heating for the food provided. But overall a nice hotel marred by a lukewarm breakfast.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
I am delighted that you enjoyed your stay with us. I will get our maintenance team to check the heated lights and pads to see if there s an issue with the breakfast buffet, Thanks for drawing our attention to this.

"The perfect place to stay. Very good disability facilities"

5
roz552016, Penarth, United Kingdom 06/06/2017

We stayed in the Best Western Kings Manor Hotel for three nights in room 82 which is fabulous for a wheelchair user - very accessible, spacious, comfortable twin beds. One recommendation we made was for a fixed shower seat to be provided as the one we were given was haphazard for my friend, but apart from that the room was perfect with nice outlook. All the staff were so friendly and helpful - reception, porters, housekeeping and restaurant staff. The hotel is immaculately clean Food served in the restaurant - breakfast and dinner was excellent - the Goan Fish curry is sublime and there is so much choice at breakfast - a real feast. Excellent value for money - considerably cheaper than other quotes we had for a disabled room in Edinburgh. We really like the location - it is a few miles out of the City Centre but not far from the beach at Portobello and easy to get to Leith or further afield if you want to explore such beautiful places as Queensferry and Dunbar. Good parking facilities. The Hotel also has a Spa with large swimming pool and various treatments - the staff went out of their way to make us feel very special.... facial and manicures were first rate I would give this hotel a very high rating and would highly recommend it BUT I do think a little more could be done to make it more disable friendly eg push buttons to open doors to the restaurants - its very demeaning for my friend in a wheelchair to have to wait for someone to open the door for her. Huge thank you to all the staff who made our stay so enjoyable

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your comments. We will take on board your comments regarding making the hotel even more wheelchair friendly

"Great location for the rugby & very friendly staff"

5
Nicky H, Derby, United Kingdom 06/06/2017

I've stayed here for a Six Nations game in March 2017 and was very impressed. It's the first hotel I'd look to stay in if I ever needed to do so again. The price was very competitive for Edinburgh, parking was free and on site, the staff were extremely friendly, the breakfast was good and the room did the job. If you are looking for a place to rest your head for the night after a city break this is the place.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank you for your extensive review of the hotel and the surrounding area. I hope that we have the pleasure of welcoming you back in the near future.

"Good hotel, great service, short drive out of Edinburgh centre"

4
MisJoules, Huddersfield 22/05/2017

Good hotel, we had a very large triple room, clean, comfortable and well priced. No mini bar or fridge but that wasn't an issue as the weather wasn't hot! TV, X box, in room. Didn't try the restaurant but the adjoining bistro was good and well priced. Would stay here again if in the area.

Fifescribe, Manager at Best Western Kings Manor Hotel, responded to this review
Thank for your comments. I am delighted that you enjoyed your stay. If you had read the room information folder you