Best Western Kings Manor Hotel

Good location friendly staff the room was clean and beds comfy.

This hotel is amazing and defo worth a stay. Great location, super comfy beds, room and bathroom spotless, pool great. I asked for a quiet room and was upgraded and given a quiet room which helped to make our stay even more enjoyable. Bus stop outside hotel. We will defo stay again.

The hotel is clean and comfortable, with plenty of parking and easy access to the city. What really made our stay special, though, was the staff. Everyone was so friendly, warm and helpful, and they genuinely made us feel very welcome. We really enjoyed our stay and would happily come back again.

Our stay was great. Good location, and nice bar and dining room very conveniently alongside. Bus stop into the city was right outside the hotel. Room was clean and comfortable.

Very good hotel with excellent staff and great food. Location is good for access to Edinburgh and Portobello. Beds were too hard for me. EV charging was a welcome addition

Revisited this hotel as really enjoyed going to the leisure club and particularly Jeni's body combat class. What a great personality. Everyone was so friendly in the hotel and particularly people in the class. Rooms are large with tea, coffee and biscuits. A fridge would have been a bonus. Very clean. Dinner was nice, again great service. We got the no 44 bus to Edinburgh on the recommendation of the staff. 20 mins to the centre. Sea is about 10-15 min walk away with shops and restaurants at the sea front. Would stay again.

Lovely hotel, rooms are very nice, bed enormous and comfortable, Excellent breakfast. Use of pool was an added bonus. Shame now pay for parking but currently very reasonable at £8 a day.. was free when we stayed last year. Corridors to rooms don't do the hotel justice.. new carpet and paint would be good, but it does not in any way detract from my overall opinion of the place. Good value for money, easy access on bus to Edinburgh.

Second visit! Huge bed, spotless room, very friendly staff! We will be back!

The worst value for money experience ive ever had in a hotel .Paid £192 for a single room so small you could hardly turn round in with a tiny bed right up against a wall i couldnt sleep in and the breakfast was dreadful went down at 8.20 all the food looked like it had been under the lights for hours dry and stale tasted not nice i left most of it .I wont be back.

Had a lovely lunch with a friend, we were made very welcome, great hospitality l, great service and amazing food

Stayed here a few times before our visit for 2 nights on 20th to 22nd Aug and loved the place until our last visit. Room was far to hot and bed we found uncomfortable as it was 2 singles pushed together to make double bed. Breakfast was poor to what we were used to at this hotel but burgers, pizza and steaks I will give 10 oo 10 . Staff were really friendly, experienced and helpful. Paying £16 for parking was additional which after paying £600 for 2 nights was a bit disappointing especially when parking was free before this trip.

Room nice and clean but tv didn't work and also the expelair fan in the bathroom didn't work either apart from that everything else was fine

Parking outside (£8 overnight) spacious entrance area big room clean good shower, very comfortable, nice staff. Would happily stay again.

Paid 170gbp for a night's stay, expected better quality of the room, hotel and spa as well as customer services. Room without air conditioning, bed matresses below average, room condition average (crooked closet, different style furniture, small beds, saggy bed side coverings, old and worn), outdated and old... definitely not worth the value Even though I asked and viewed in the reception the spa opening / operation times which informed me they close at 21:30, I went to the spa at 20:30 and there they told me that I only had half an hour to use the spa. The advertised times are missleading. The spa consists of a large swimming pool which is quite nice and warm, a tiny whirlpool bath for 4 people which works for 5 mins then everyone has to get out for 5 mins, a tiny steam room, very uncomfortable and smelly, a small sauna again smelly. The locker rooms need a 1gbp coin for the lockers. Breakfast bellow average, even though with a good variety, the orange juice is terrible. The parking, I found a spot when I arrived, but later in the evening there was no parking available so I had to park outside in the street. I do not recommend this hotel, it is greatly overpriced, even though the spa sounds appealing, it is not really worth the price.

It was just infront of a bus stop so no issues with location. The room is spacious enough for 3 people. I can easily hear the people on the other room though. The complimentary ameneties are ok (sauna, pool, spa pool). The WiFi is very weak so prepare to use data. Service and cleanliness are brilliant! Price was alright, booked it 2 days before flight as a last minute change and in the middle of the fringe festival.

Return visit to Kings Manor Hotel. Comfy beds, polite staff, good location and good leisure facilities. Will be back!

We booked this hotel after our flight home was cancelled. We were a large group and they found us all rooms and were extremely helpful throughout the evening, charging phones and providing toothbrushes etc. was a shame we couldn't use the pool as no costumes with us. Breakfast was lovely and bus into the center was £2.40 what a bargain !!! Rooms were clean and very comfortable with a fan in the wardrobe that was a bonus for a hot night. Thankyou to the staff x

It was fire and the bed was comfortable

Very friendly Service at Front desk and Service in the Restaurant. Great Location, nice Bar and leisure Centre.

Very expensive for a shabby single room You have to pay extra £8 a night to park (free on road parking) EXTRA £12 A DAY for breakfast. 1st night £148 2nd night £234 3rd night 171 £94 in taxes. Room probably worth £80 a night mattress was awful, bed base very dated and looks awful and uncomfortable. Breakfast was okay but the plates and bowls you use are very smalls you cannot get much on. When i went to reception one of the staff said they did not want to say my surname because it was funny not the comment a guest would expect

The staff were lovely but the hotel is grim. Stained carpets, hot room, uncomfortable mattress. Feels very tatty and dated.

I honestly don't know how this place gets a 4.4 on TripAdvisor. I had a room on the ground floor. It was large but dark and extremely dated. The carpet looked like it hadn't been cleaned in decades. It was so dirty that I couldn't stand to walk on it barefoot. Whilst the front areas looked acceptable, my room was far from it. I ate dinner in the restaurant on my first night. I was lucky to go in there at a reasonable time because after me, I listened to the staff turn people away quite bluntly. Apparently, only one person was working in the kitchen. As far as I could work out, anything he was "cooking" was either microwaved or fried. I have stayed at multiple Best Westerns... I wont ever be back to this one!

Overall stay just average since room and amenities very normal

We had a wonderful stay! The rooms were spacious and clean, the beds were very comfortable, and the staff were exceptionally friendly and helpful."

Over priced and really poor! Do not recommend staying here. Room was dirty, like a sauna and no Air-conditioning. Itinerary says shampoo and conditioner provided and this is not the case. Hot breakfast was COLD and no microwave to heat it up. Coffee tasted awful and the juice machine gave out cloudy water, clearly out of juice and this was early when breakfast had just opened.

The hotel was a short walk from the seafront. Pleasant atmosphere with friendly staff. The rooms were very good and comfortable. Good value for money. Only negative was, they advertise EV charging, this was difficult to access due to staff using it all day.

This hotel is totally overrated and overpriced!! Desperately in need of restoration and not just the rooms. Breakfast was inedible. The only positive about our stay was that the bus stop and ride into the city was right in front of the hotel entrance. That's all! 👎🏼😡

A huge thank you to all staff who made our stay as enjoyable as possible. A special thank you to Anand - the wonderfully helpful front of house staff member that assisted me and my friends this morning just before leaving at 9am. Anand was a helpful person on our arrival too. Brilliant stay, great hotel with the best staff

Well located for bus into city centre, reception nicely refurbished. Our room was very hot but a squeaky fan was provided. Shower leaked onto floor from the screen. Pint of Tennents in the bar was warm and the breakfast was vile. Some of the staff made it obvious they did not want to be there. Car parking is no longer free which was not clear at point of booking.

Comfortable room. Friendly staff. Good choice for breakfast. Buses direct from Waverley station and not far from Portobello beach. There was also a useful leaflet about getting to local attractions and local supermarkets.

Fire alarm regularly goes off at night. Whole place could do with a refurb but it's cheap for reason. Restaurant isn't too bad.

We had a wonderful two day stay. The staff were very attentive and caring and the atmosphere reflected that. Our room was extremely spacious and the bed superbly comfortable and enormous.

. Do not recommend this hotel. Room was dirty, carpet sticky with pink stain. Smelt as thought bottle of disinfectant had been poured on carpet. Hallways were also dirty with unpleasant odour. Really dusty and dirty down side of bed. Bathroom tiles had black mould on and the way the shower was installed over bath meant water mainly goes over taps and isn't possible to stand under the shower. Staff friendly and bed clean - breakfast average. Location is long way out of Edinburgh but close to A1. Very expensive represents very poor value £200 for one night in single room. ,

Great hotel. Very friendly and helpful staff. Rooms large and well equipped. It's close up Portobello beach so quite far for the city centre but very well connected by bus and train. Also very dog friendly! Would definitely recommend this hotel.

Having stayed at the hotel a few times previously, I felt that the place has gone down hill. The staff were disinterested and not at all welcoming both in the reception area and in the bar and restaurant. The hotel appears to be being used to house what seemed to be vulnerable adults ? Potentially homeless individuals. During our 3 day stay I was disappointed to find what seemed to be a vulnerable lady in reception with her clothes disheveled to the point that her bare bottom was on display as her trousers were ill fitting and not properly pulled up, she was hanging around inside the front reception and bar chatting to the reception staff, she appeared to be staying within the hotel. Where I understand that often hotels cater to support local authorities with homeless issues, we had paid premium prices for June to stay in the hotel and it felt a bit like a Nursing Home!! It was uncomfortable for us as paying guests and undignified for the lady involved. The hotel seems is becoming very tired in areas which is a shame as this was previously a very good hotel. My experience this time for us being in Edinburgh for a special occasion will see me look elsewhere to stay in future. This was previously an affordable budget stay and what was on offer was reflected in the prices. What is being offered is no longer reflected in the prices with an expectation that people will pay for a premium stay and this is not what is being delivered unfortunately!!

Clean, spacious rooms. Friendly and accommodating staff. Really good value for money

The hotel was a convenient location for buses. The hotel spa was nice. The rooms were very hot but overall a comfy stay

Overall we had a lovely stay.Lovely food clean comfy bed.

poor Very expensive for such a tiny room. Far too hot No hot water when went to have shower in morning. Told staff when leaving and only got response "I'll get maintenance on it" no apology or offer of a discount

Nice big room but far too hot heating on full & weather in its 30s Restaurant mixed up our order & meals never came together food wasn't too good Only had corn flakes for breakfast didn't like the look of the buffet And as parking £8 for 24 hours afraid we won't be back

We've been using this hotel for years as the location suits. It's far enough out of the city centre to be a bit cheaper (usually) but on a bus route for access. Bus stops very close. Portabello Beach is within walking distance. Never used the health facilities but there's a pool and tennis court. Parking used to be free but is now £8 for 24 hours. Rooms are a good size with bath & shower with flights to upper floors. Tea/coffee in rooms. Bar area is ok and the restaurant offers a basic menu with an Indian alternative. Cold choice at breakfast - fruit etc. is reasonable but the hot buffet is a bit disappointing as the food spends too long on the hot plates. Pre-booked breakfast is cheaper than pay on the day.

We were told in a chance meeting with someone who lived nearby that locals were concerned when ownership of the hotel changed ... and on this visit I see evidence that they have been proved correct. In 2024, Sonia Patel from Edinburgh (Portobello) Hotel Limited is quoted as saying: “We're pleased to have taken ownership of the Kings Manor Hotel. It's a great hotel which is clearly already very popular with tourists and locals." As I know from my previous visits, the hotel was also popular with golfing parties but, from our three night visit this week, I notice that the clientele has certainly changed. Rooms are still good for a 3 star hotel, but are now relatively expensive. The pool area and the Indian food on the menu are good. Location is fine, with a bus stop to Edinburgh outside and a newsagent/ corner shop 50 yards away. What has changed is the friendliness and professionalism we experienced in staff previously. Now, sad to say, most of the hotel reception staff ('Taylor' is an honourable exception) lack basic hospitality skills and are perhaps not used to native English courtesy. When my wife's room key would not function on day 3, she was told 'Keep away from mobile `phone'. She does not have a mobile `phone. My key also stopped working, confirming it was not our fault - probably the keys had been programmed for two days and not three ... but the young man on reception made it out to be our fault. Although we had booked the previous evening for breakfast on the final morning, we did not appear on 'the list' when 'greeted' and were abruptly instructed by staff 'Go to reception to pay now or cannot come in'. Tip: do not book breakfast when making a room reservation: it is cheaper (but not cheap for the limited offering) to book on arrival at the hotel. Be prepared to collect your own cutlery, napkin, find your own table etc in this ultimate self-service buffet. Do not forget to hang out the card if you want your room to be serviced ... and even then you may find it is not done until the afternoon, as happened both days with us. It is disappointing that £8 is now charged daily for parking, payable in advance. When I asked if there would be a refund if I could not find a vacant overnight parking space, I was told by reception 'We have hundreds of spaces'. This is absolutely not the case. During our visit, vans parked by hotel residents took up much of the limited additional rear car park space available. Tip: there is free parking outside on the road. If you use the bar/ restaurant at lunchtime or in the evening, expect a long delay to order and then be served food. The waiting and bar staff are friendly, but service is slow: maybe more staff are needed out front or in the kitchen The 'owner-type' gentleman in the dark suit crouched continuously over his laptop in the dining area or in reception must have noticed all that is going on and may be the hotel manager. What is management doing about all the things that could be better? The hotel has plans for an extension with considerably more bedrooms, again with objections from local residents. Perhaps this is a step that should only be taken, if at all, when standards have improved. It would be good to see senior management being pro-active and customer-engaged. Professional hospitality training for staff would be beneficial. Oh for the good old days ...

lovely caring staff , lovely room

Everything was best, just stayed for one night ,all amneties were available. 100% recomended.

Very disappointing stay and certainly not worth the money. The rooms were spacious, but the entire hotel felt extremely outdated and tired. The décor resembles a retirement home rather than a hotel charging premium rates. We paid £1,100 for three nights, and to make matters worse, they charged extra for parking, which felt unreasonable given the price of the stay. The breakfast was absolutely ridiculous for what we paid – poor quality and nowhere near the standard you would expect. The staff were another major issue. The pool attendant was incredibly rude, making us feel unwelcome . The following day, another staff member stood (waiting for us to leave so he could lock up the changing rooms ) in full motorbike gear, helmet in hand, which looked completely unprofessional. Overall, we never felt welcome during our stay. The service was poor, the facilities were outdated, and the value for money was terrible. A complete rip-off. I would not recommend this hotel and would advise others to stay elsewhere.

Very pleased with my stay! The gym, steam room, sauna, jacuzzi, and swimming pool are nice features to have especially after a flight. Breakfast was delicious and staff provided professional hospitality

Nice hotel, not far from the seafront at Joppa and Portobello. It's on the outskirts of Edinburgh, but we found the buses convenient and easy to use to get into the city centre. It's also not far from Brunstane train station, a short train-ride from Waverley. The room was comfortable and clean and the staff at the hotel were very friendly and helpful. The hotel had a nice pool. Changing rooms were spacious and clean. Breakfast was as expected, the usual options. I had a very nice fish and chips meal in the hotel restaurant, but the quality of one of the other meals we had wasn't what we expected, so generally we preferred to walk to the cafes and restaurants in Portobello or Joppa to eat. We enjoyed our stay, we found the hotel very convenient for Edinburgh and really liked being close to Portobello and Joppa. We would certainly stay there again.

This hotel is not actually bad, but way too expensive for what and where it is. We payed over 800 bucks for 3 nights. And it's nowhere near central Edinburgh, way closer to Musselburgh. So you need to take your car into the city and pay the horrendous parking fees on top of all. Room seemed clean albeit outdated and not very comfy. Beds were good and breakfast had a broad variety to choose from. As i said, it's an ok hotel but boy, what a rip-off!

Good property bjt away from the city centre....very peaceful and convenient connectivity to city centre....neat and clean room with good amenities....value for money

We stayed for 3 nights , excellent disabled room which was suitable for myself husband & son who's a wheelchair user. The staff are all very friendly and helpful . We had a drink in the bar , good prices , we also ate in the restaurant, the food was delicious and beautifully presented . Lots of parking. We would not hesitate to stay at the Kings Manor again .

Great location to walk down to the beach or bus into the city centre. Rooms were clean and spacious. Staff were friendly.

I rarely write reviews but feel this is necessary. This hotel cashed in on the fact that it was the Edinburgh marathon weekend and moving out weekend from a lot of the Edinburgh university accommodation. Due to another accommodation letting us down we were forced last minute to book. Paying £445 for a room which was way below average. It started with needing to pay additional £8 for parking in their car park, luckily got on street car parking. (For context it is in the middle nowhere) Due to leaving the hotel early (6.15am) we had realised there would not be an opportunity to get breakfast as it started at 7.30 on the Sunday, so alternative arrangements were made. However, on arrival we were told that it was being brought forward due to a large party in a similar position needing an early breakfast, and could buy it for an additional £17 or 19 each! On arrival to the room, it was dated with many minor issues. The bathroom looked grubby, I trust it was clean, but fittings and fixtures were tarnished and black with mildew stain in places and very cramped. The TV was glitchy, it struggled to play a channel without throwing scrabbled text on the screen. One bed side lamp was not plugged in and when we did so, we understood this was due to the socket being broken and potentially unsafe. The kettle whilst it worked was also unsafe, as the cordless base was mismatched and too small for for the kettle making it very wobbly. I can usually sleep anywhere but found the bed to be lumpy, with impressions of many other bodies having slept there. Lastly, when we checked out there was no obvious key drop or any personnel about. As we checked in after 7pm, we did not use any other facilities, but was utterly disappointed paying such a huge amount due to lack of availability for a very poor, dated 3 star hotel

Booked late in the day as had to make sudden visit to Edinburgh Royal Infirmary. Very reasonably priced, convenient location for hospital. Very comfortable room, great amenities and super friendly, efficient staff. Thankyou

The location was good, quiet but with good easy bus link in to city centre, pleasant walk to Musselburgh and along to Portobello. Room was comfortable and well equipped and the hotel was very obliging with our request for an end of corridor room. We didn't eat at the hotel but did have a drink in the bar which was ok but a quiet atmosphere. The value was on par for what we usually pay for Edinburgh although it was the first hotel with its own parking which has charged for the privilege although not to bad at £8 per day. We didn't have chance to enjoy the spa, gym etc. due to other plans and time constraints but it all looked great. We would happily use the hotel again and couldn't really fault anything (except people having no respect at 5am one morning which wasn't the hotels fault).

This was a last minute booking to visit relatives who were hospitalised. I'd used this hotel in the past whilst working in Edinburgh and knew it had an excellent links to Edinburgh and East Lothian. The staff have a reputation as being warm and inviting and this was upheld with a wonderful welcome and lovely spacious clean room. The hotel is not ‘swanky' but perfectly adequate and well looked after by the lovely helpful staff.

Location great for short bus ride into Edinburgh town centre or uber/drive to Fort Kinnaird shopping. Staff were absolutely wonderful. I stayed 2 nights as a solo. They upgraded me to a room with a bath at no extra charge. All of them were friendly, chatty, polite and helpful. I had booked breakfast at the time of booking which cost £14 for the 2 mornings. Booking at the hotel is £10 per breakfast if booked the night before or £14 day of. They have cooked, continental and cereals, juices, a variety of teas and coffee machines. You are not rushed and any dietary requirements are catered for. I chose to eat at the restaurant both nights. I had Cullen skink and prawn tempura in the bar first night and bought a bottle of wine. The food was delicious and well presented. They saved the wine bottle in the fridge for me to enjoy the following night at my request, when I ate in the restaurants and had the olives and teabags swapping tomatoes for peas and finished off with sticky toffee pudding. Thoroughly enjoyed it all. I took a nightcap up to my room both nights. The bistro and zest bar are paid separately and can't be charged to your room. I used the leisure facilities and everything was spotless and well maintained. Don't forget to collect towels and a token from the locker at reception. Only points I felt that were slightly disappointing, not enough to really complain about but this is my honest review, were the water pressure in my bathroom was dismal. Perhaps I should have pointed that out to the staff but I showered after using the leisure facilities so it wasn't an issue for me. And the other thing would be as it is a spa hotel I would have added a hand lotion pump in the bathrooms alongside the soap pumps. Last but by no means least I had a full body massage and file and polish hands and feet. Under £100! Louise was lovely and asked all the questions about depth of massage etc that you would expect. Overall thoroughly enjoyed myself and will definitely stay there again

Staff were very pleasant and helpful. The room was spacious and clean with everything we needed. Bathroom was clean and shower was good. Swimming pool was great. Location was good as the bus stop was just outside the hotel so easy to travel to Edinburgh, Musselborough, etc. Didn't use the restaurant but breakfast was included and we only went the once and it was nothing special so didn't bother getting up for it again. We went to the bar for a drink, paid for it then 10 minutes later was asked to leave the bar at about 10.50 pm due to licensing rules and told to sit in the foyer where all the tables were taken so we took it to our room. We would not have bought it if we had been advised of the rule. But all in all, we had a very comfortable 3 night stay at the Best Western Kings Manor Hotel. Can thoroughly recommend it. Note : if you like scotch rolls with your breakfast there is a paper shop next door selling them 👍

Very comfortable spacious room with table and chairs. Professional and friendly hotel staff. Convenient and tasty breakfast (lots of choices) and restaurant on site. Bus stop out front connects you to Edinburgh one way and Musselburgh/Cockenzie etc the other. Just tap your credit card on board and ask for all day bus pass and you can use on buses and trams all day in Edinburgh and zones 1&2 to the south. Corner minimart one door down. Easy laundry on high street in Musselburgh- exit by Brunson Theater or stop before from bus 44, 124 or 133. Make sure you wave your arm as bus approaches to let them know you'd like to take their bus. We dropped 2 loads of laundry in our suit case and picked up next day all cleaned and folded in our suitcase to roll away via bus back to our hotel (cost £30, it was more than self serve but very convenient)- Musselburgh Landerette next to Domini Pizza. Our room had a pretty view of the Firth of Forth and loved that you can open the windows.

The swimming pool is great! The bar man, Swavek is a credit to best western. Great guy. I just checked out and handed over 700 quid for 3 nights. Nobody asked how my stay was or said thank you. The food was awful and as other reviews said everything tastes weird. Room was dated. Staff not interested but nice enough.

We arrived early and was just paying for the parking but was told our room was ready, so that was a bonus. This is the second time we've stayed and the whole stay was fantastic, the staff go above and beyond to make your stay comfortable.... and ofcourse the dog just loved it. 5 stars and above. Thank you for our fabulous stay. Nicola Cantle

Nice big room. Comfy extra large bed. Good sized shower Immaculately clean Didn't have any meals or use the leisure club so can't comment on them Reception staff friendly & efficient Would definitely stay again

Lovely stay at Best Western Kings Manor! Staff is so incredibly friendly and helpful! Right on bus line to old town Edinburgh! Walked to Portobello to the beach. Room was excellent, bed was very comfortable, could do with hair conditioner in bath. Restaurant was fabulous as was bar! Breakfast buffet was a wonderful start to the day. Use of pool area much appreciated! Overall would definitely give Kings Manor 10 stars!

The hotel has all the facilities we needed for the stay. Restaurant, bar, parking, however it is not free 😑, bus stop at the door and a very good breakfast, pay for your breakfast on your check in for a big discount. Staff very helpful in all aspects. Animal friendly. The building itself is not attractive at first, it is a mix of new (modern) and old, such as the reception, but it is cosy. We got a family room, good bathroom size, TV with all UK channels available and a wonderful super king size bed with enough pillows and fresh linen. We had a perfect 2 nights sleep even though there was a party running on the first night till late.

Hotel was good . Reception area looked new. As you walk through the hotel felt bit outdated with the creaky floorboards. Again room was outdated but still comfortable. Breakfast options were great . If I'm in the area again I will probably book it again

Rooms very clean and spacious, bathroom OK. Quiet and comfortable Brilliant pool and gym. Excellent location - short walk to the lovely seafront in Portobello and the train to the city round the corner.

I've stayed at this hotel several times and it consistently delivers a solid 3* experience. The price this time was excellent using a Best Western 2-for-1 offer, which included breakfast. They have introduced parking charges, but these are not unreasonable, and they cover a full 24 hours, so you can leave your car and head into Edinburgh after checkout. There are good transport links, with the 44 bus stopping right outside and going to Princes Street. This makes the hotel ideal if you want to explore Edinburgh without paying city centre prices. The ‘Club' room was spacious, comfortable, and well equipped, with plenty of room to relax. The bathroom had a shower over the bath, and everything was clean throughout. I had asked in advance for a top floor room and the hotel kindly accommodated that request. As a Best Western Rewards Gold member, it was also nice to receive the complimentary bottle of water, which was a thoughtful touch. My package included breakfast, which was a buffet. I'd probably not pay the £16 on-the-day rate, but £10 in advance would feel about right. The usual options are available: full Scottish, continental, toast, croissants, etc. If the main tables look busy, there's a quieter area around to the right. WiFi was generally fast, although having to log in repeatedly got a bit irritating. Overall, a comfortable and well-run hotel that delivers good service and very solid value. I would happily stay again.

Straightforward good hotel, sensible stay in Edinburgh. Walking distance to beach with dog. Fabulous pool and spa. Good buses into town.

Horrendous - Book elsewhere - Needs a major upgrade

Lovely stay, comfortable room and good Scottish breakfast . Had a problem with my booking as booked through a different website and they hadn't paid the hotel. However, this was sorted out by the hotel. Have been staying here for years and had my wedding reception here 30 years ago this year so I feel at home here!

Hotel in a very peaceful residential area, well connected to Edinburgh City. The bus stops right outside. I appreciated all the facilities available and the wonderful breakfast. The Leisure centre is very well organized and equipped.

Lovely hotel situated on the outskirts of Edinburgh easy to access from A1, I needed to work in Haymarket which is about a 27 minute drive . Check in was easy and quick The room was clean and tidy a spacious room with a nice hot shower/bath TV has a Netflix button so I thought, perfect, I can catch up on my TV shows but the TV is not connected to the internet back to the iPad it was :) The bed was very comfortable I had a good night sleep. I didn't use the pool or have any food at the hotel It's a nice hotel

Friendly staff but very grubby hotel desperate for a refurbishment and deep clean. The shower and sink in our room showed lots of mold. Dusty skirting boards. Also

Friendly and helpful staff, great breakfast. The kids loved using the pool. Room was clean with a nice big bed. Handy for the bus into Edinburgh and other places of interest nearby.

Large, spacious, clean rooms. Plenty of paid parking. Free use of swimming pool (towels provided) and gym. On bus routes to Edinburgh centre (theres a stop right by the train station). Short taxi ride to Portobello beach.

Booked this as we wanted a hotel reasonably close to Edinburgh centre and it did not disappoint. Lovely big room great leisure facilities and fantastic food. Will definitely return.

Lovely hotel and staff. Thought it was a little bit further out from the centre than I realized. Otherwise would have been 5 stars

Great venue with discounted parking. Staff friendly, good food on offer at the adjoining bistro Nice clean room, good choice at breakfast Good location,

We were very happy with the room for a one night stay, The staff were superb and friendly. The location is outside the centre but has a nearby retail park nearby for places to eat etc. We walked down to Portobello beach the next morning which was nice. We had a nice coffee on the promenade and the kids found some washed up starfish. Parking is £8 per 24 hours but looks like you can you just park on the street outside the hotel for free (which I would have done if I knew). The pool changing rooms had an unpleasant urine smell but the pool itself it was fine and the kids enjoyed that and the hot tub. The Hotel is 3 stars so completely met our expectations. It's a little worn in places but the room was lovely. Clean and quiet. No real complaints. I would stay again if needing a hotel on that budget.

We came back just yesterday from our Easter and early birthday trip in Edinburgh. The location of the hotel was convenient . We took the bus 44 from Princess street straight to the hotel. It took around 30 mins. If you like places more lively, you should stay somewhere in city centre as there is not much around the hotel. 10 mins walk and you are by the sea. It was lovely though. The check in was smooth. We had a room on the second floor. It was very clean and warm which I like. The hotel was quiet. I saw the kids were still at school maybe that's why. The room was spacious.You got tv , iron, tea coffee facility. The toilet was not flushing properly and please change your soap dispenser. The pumpers were not working. Had a battle to get the soap out. Food: We had breakfast included but as usual it was English breakfast and we don't eat bacon, sausages etc. so hot food was limited. You got scrambled and fried egg, mushroom , fried tomatoes, beans, some salad, 1 type of cheese, fruit. I would love to have more cheese options though. I asked boiled egg for my son who doesn't eat any others. They kindly provided it every morning for 3 days and it was golden yellow delicious eggs. Thanks for that. I had to pack extra pastries and fruits to keep us going until lunch. The breakfast staff were very kind and helpful. Thank you! Coffee was nice as well. I read the reviews and did not have any dinner at the hotel. We ate outside. Pool: The swimming pool was nice and clean. It was big enough. And the changing rooms were spotless. Only downside was the kids needed to be out at 7. We were there for travel. We were out all day to explore but had to rush back to the hotel for swimming as my child wanted to do that. So it was not convenient for me. We went to the bar one night but the waitress disappeared so I waited for a while but there was nobody to order. It was lacking atmosphere and decided to go back to my room. So overall it was a good 3 stars hotel. Very clean and comfortable. They need to update their furniture and decor as they looked very tired. Apart from that I would definitely stay there again. Good value hotel. Thank you

"I cannot emphasize enough how much of a find this hotel is. We needed a place to pull into quickly for a 16-hour stay, and it was the best decision we made. While it is a little bit out of the city center, the location is actually perfect—there is a bus stop right outside the front door that makes getting around effortless. Honestly, I have stayed in hotels that cost five times the price of this one and they didn't come close to the quality we found here. The service was top-tier from the moment we arrived. The staff were extremely attentive and genuinely listened to us, making us feel welcome immediately. A special shout-out to the night porter, who was incredibly knowledgeable and helped us settle in quickly. They even had extra pillows ready for our stay, which made a huge difference. Most importantly, the bathroom was extremely clean—absolutely spotless. Also, the heating was perfect, which made for a very comfortable and cozy night. I didn't get the chance to use the pool or other facilities this time, but as a place to stay, this hotel is a total 'jam.' I wouldn't even think of going anywhere else next time I'm in Edinburgh. Everything was perfect. I can't recommend it highly enough!"

Extremely polite and friendly staff. Wonderful food available in the restaurant or bar. Our room was fine with everything we needed. My only issue was having to pay for parking on the hotel grounds.

Lovely room, great breakfast and friendly staff in an ideal location and we get to take the dog!

A nice hotel, friendly staff, good customer service. Quiet and clean room .

Whilst the rooms were big, it's dated and not very clean. The toilets have a hint of sewage smell and the carpets don't look clean. It's as if they haven't heard of a carpet cleaner. It's a shame as if the cleaning was up to par, even though it's dated, it would have been much nicer.

Super dog friendly accomodation. Stayed before but this time was even better than the last. We could take our dog in for breakfast with us (having a designated dog area). Great value booking the day before too. Room was amazing, very large and comfortable and staff all friendly and helpful. Great location for getting buses or a short walk to the train station.

The hotel was clean and staff friendly and professional. However the meal in the bar was very average almost slightly disappointing. Within the bar area the furniture was very tired and in need of replacement. The breakfast was very disappointing, quality of products were not of the highest and the coffee was actually very poor. The breakfast area was rather chaotic with all the guests wandering around looking for things. I've stayed here a few times over the years and standard has definitely deteriorated.

Lovely two night stay, ideally situated a short walk from the beach. Well catered for dogs, staff very friendly and helpful.

My experience here was exceptional. Every single staff member was professional, thoughtful, helpful, kind, considerate and respectful. The restaurant attached to the hotel has high quality meals as well as snacks; Recommend this location and will stay here again for my next visit due to the overall excellent standards.

Fabulous hotel. Had a great stay . Fantastic facilities. Great food and amenities. Felt more like a 4 star than 3

Great hotel with clean and bright rooms. Breakfast was delicious and set us up for the day. Easy to get an uber into the city centre and only cost £8. Thank you so much and we will see you all again when we return in June for another couple of nights away. Staff were all friendly and full of local knowledge.

Rather disappointing. A Poor, but quite pricey breakfast, leftto stand too long. Very high daily parking costs. Rather disappointed with room… this was adequate but was in an old block and looked tired with a few faults. Premier-inn is now better and reliable. Hope this was a one off, as stayed here five times with 5* every time. But this was a different experience, which makes it so much more disappointing.

Lovely weekend break, easy to park, welcoming reception, lovely big room with huge bed, good heating, powerful shower in bath, would stay again, bargain break for us.

Excellent hotel, rooms & beds were massive, spotless rooms. Very peaceful and quiet, only a short drive to city centre and a beach close by. The spa facilities were brilliant and very well looked after, opening until 9:30pm during the week which was great for us. A welcoming atmosphere with nice friendly and helpful staff, we were well looked after. Very good value for money, and the restaurant has some nice options.

Hotel could do with some tlc ,staff are excellent,breakfast isn't the greatest quality, didn't like the 10% service charge in restaurant.said it was optional but it was already on bill when we went to pay .curries were really good . Ideal spot for traveling into Edinburgh

Just back from a few days staying here. The staff at the hotel are so friendly and helpful they are a credit to the hotel. We had breakfast each morning which was nice with plenty of choice so even our 8 year old was happy with her breakfast. We ate one night in the bistro restaurant. Although we personally felt the menu could be improved we were happy with the food we ate. We were in a club room which was very nice and the beds comfortable so we all had a good night's sleep. We only used the pool once as the water was quite cold but for us having access to this was a bonus. There is a bus stop right outside and so it's really handy for visits into the city without having to use the car. Bus fare was £6.00 each way for 2 adults and one child.

This is our fourth time at this hotel in as many months and it's unbeatable for value for money from the staff to the room the breakfast and the spa it's hard to find any faults and for people complaining about the £8 carpark charge it is free to park on the road right outside the hotel . This hotel is also in a great location a 10 minute walk to the beach or if you prefer a trip in to Edinburgh the bus stop is right outside the door so thanks for another great weekend break see you all again soon

A nice little local hotel — comfortable, basic, and reasonably priced. The bed was comfy, the bathroom clean, and the shower fantastic. Staff were excellent. The location is great, and apparently the pool is very good, though I didn't use it. The only downside was the breakfast. The staff were fabulous, but the offering itself felt a bit poor — items kept warm under plastic lids didn't look very fresh, and the self-sliced bread had a rather bland, almost clinical taste. There was also a bit of early morning noise from someone's dog in the corridor, though that's not really the hotel's fault. Overall, it's a comfortable, good-value hotel, and I would stay there again.

The rooms are tired and the hotel is generally very dated. Whilst the pool and facilities are very clean and pleasant the bar is an embarrassment, on the 2 nights we stayed they closed at 10.25pm and 10.30pm despite there being numerous patrons not quite ready to call it a night but to all intense and purpose sent to bed like school children.

First time at this hotel - the receptionist was very welcoming, helpful & professional. Reception area was pleasantly spacious as was our bedroom. Our bed was very comfy. Unusually for many hotels, it was warm throughout with a very efficient heating system. Free spa facilities & swimming pool is an added attraction. Parking can be a challenge (£8 for 24 hours) - we got the last space in the evening. Buffet breakfast was good. All staff were friendly and helpful. Looking forward to returning.

We had a lovely 3 days in hotel.The price was very good,hotel was very clean and warm with pool and gym facilities.The room was spacious with 2 chairs to sit on which a number of hotels do not provide.The hotel staff were all very friendly and efficent.Would definitely stay here again John

Customer service excelled as soon as I arrived with Reception accommodating a basic request without hesitation. Thereafter it remained the same throughout my stay. Breakfast was excellent as was the food served in the bar area. Highly recommend this hotel for it's staff, location and overall ambiance.

We had a great time, great staff & an excellent hotel. We will definitely be back to stay again.

When we arrived to the hotel there was parking, for 24hrs the parking was £8. The hotel staff were very welcoming when we checked in and directed us how to find our room. They also told us that if we wanted we could use to spa facilities which was free of charge included in the room price. A pool, gym, sauna etc. The hotel room in itself was lovely, they emailed us before had to ask how we liked the beds set up which was helpful. The only downside to the room was the TV didn't work and a couple of the light bulbs needed changed, apart from this everything else was great. Breakfast was continental and cooked. Self service and there was good choice. I

I spend 5 nights at this hotel and here is my experience. Overall for the price and fact that they had plenty to offer it was excellent. After travelling and almost 23h with no sleep when we arrived manager got us early check in free of charge witch was very kind and we truly appreciate it. Our room was located on 2nd floor and was spacious, clean and with tea and coffee to welcome us. Big windows with nice view absolutely loved our room. Location wise it is far from center but you can get train (5min walk to station) quite cheap. But if you want to walk is 1h45min approx to city center (walk is pleasant though thru big park and beautiful suburbs) Breakfast and swimming pool are definitely on strong side i enjoyed both very much. Now regarding the restaurant...some of the dishes are delicious some of them are not. The first time we tried it, I didn't eat my food at all, and when we came back, I cleaned my plate (I had taken a chicken burger the first time and another time, sea bass). So, I would say it's either hit or miss. Staff is polite and very helpful and you have choice of paying either cash or card for , for example breakfast which i appreciate. Overall for 3 star hotel and fact that we paid for 5 nights £230 I was more than happy with the hotel.

My room was fine however, the corridor smelled like damp which was off-putting. The room was cheap on a January deal so I can't complain about the price however, I had to pay £7 for parking and then 2 weeks later received a £100 parking ticket in the post which I was not impressed with (I phone the hotel and they cancelled it for me however, the fact it is set up to give you a ticket if you don't pay within 10 minutes is shocking and a total scam). Speaking of scams, I also had to pay £12 for a very sub-par breakfast. I didn't use the pool as didn't want to hang around the hotel any longer however, the staff were all very friendly - I can't fault the service!

We have now utilised this particular hotel three times as a stop off point on our way up to the Highlands visiting relatives. We find the facilities and the whole experience very satisfying. We find the meals, cumulating in the breakfast just adds that je ne sais quoi.

I had a very comfortable stay. The room offered good value for money, it was clean and the bed was very comfortable. There was plenty of choices for breakfast. Will definitely stay here again.

Great short break had at King's Manor. The hotel is clean and the room was a good size. The swimming pool and spa area is lovely, we enjoyed using it very much. Staff were all very welcoming and efficient. We ate breakfasts and evening meals at the hotel. There was plenty choice at the breakfast buffet, the evening meals were delicious. Overall very pleased with our stay.

Wonderful stay All the Staff went the extra mile and were kind and attentive Food excellent Fish Friday a complete winner Health club was special Great great time was had Clean warm and quiet We will be back Xx

A mixed review from our weekend stay here. Top marks to staff for arranging a little package and display for us in our room to celebrate our anniversary. Parking on site isn't cheap but it wasn't difficult to find safe street parking nearby. Our room was clean, spacious and comfortable. The king size bed offered a good sleep. We had dinner here twice and on both occasions our meals were disappointing. Our pasta dishes were tasty but the sauce was so runny we were given a discount on the bill. On the second night we both had a curry and it's fair to say we have had much better. Breakfast was ordinary although the lady on duty deserves a mention for being so friendly and helpful. Leisure facilities are excellent with a large pool and gym as well as jacuzzi, steam room and sauna. There are plenty buses from outside of the hotel into Edinburgh. And the prom at Portobello is a comfortable 10 minute walk away.

Had a lovely weekend here and honestly could not fault it.The staff were all very friendly, the food was excellent and was reasonably priced.Both rooms we booked were really clean and comfortable.It's well situated with a great bus service literally outside the hotel with a frequent service into Edinburgh city centre. Will definitely be back.

Family room was spacious with a good size bathroom. Excellent location with easy access to bus routes. Bar was closed early most evening although it said it was open till close on the door, was asked to leave at 9 one night even though the bar was busy. There was a problem with the coolers so the beer didn't pull properly. Breakfast was ok but food wasn't replenished so not much choice . Hot breakfast option ran out most morning, which was disappointing. Good value for money if they sort out these issues.

Good location near in beach and town great staff specially the maneger Rakesh cleanness specious room great value for money

Spacious rooms. Reception is always manned. Our room had a urine-like stench and a broken window latch so it couldn't be closed (temperature - 4°C). The staff at reception when we checked in at 11pm gave us alternate rooms without too much fuss at no extra cost. Reception staff were very courteous. Unfortunately, the bathroom in one ofthe alternate rooms also stank, but not as strong a stench so we put up with it. Apart from the smell, the bathrooms looked very clean. Rooms have iron, ironboard, kettle, tea, coffee (no water bottles or jug of water). Bed linen and towels were very vlean. Carpets could be cleaner. Parking available (there is a per-day charge). We travelled by car, but there is a bus-stop right outside the hotel with frequent buses to Town centre. The 4-star is for the supportive reception staff and the size of rooms and bathroom and for the reception always being manned.

Lovely stay at this hotel over Xmas. Clean, warm, comfortable with welcoming friendly staff. Good location for all I wanted to do. Nice breakfast too.

We booked this hotel in Edinburgh to have a peaceful few days away at Christmas and this is exactly what we got. The hotel itself is easy to get to and near enough to the town centre if you want things to do with excellent transport links, but in a quiet enough setting if you just want to chill and relax. The room was comfortable and very clean and the free breakfast was delicious..no complaints atall!! We chose to eat in the hotel aswell for the 4 nights we were here and the food did not disappoint. We had a different meal every night and it was nothing short of perfect. The staff were pleasant and very helpful and with even being there over the festive period they couldn't do enough for you. We would definitely stay at this hotel if we ever came to Edinburgh again and I would highly recommend it to anyone who's planning a visit.

Cheap hotel, a little dated. The cleanliness was ok.the shower was terrible. The Bar was a bit grubby. Good bus link into the city.

I booked this hotel for the good reviews and the fact it had a pool and spa. With trains being cancelled at the start of my journey then speeding restrictions on the train as the weather was bad I didn't get to the hotel until 6.30pm after starting out at 10am (which wasn't anyone's fault),I appreciated that I had been upgraded but was disappointed to find the window was wide open when I got into the room as the wind was really bad and the window was rattling but I couldn't close it & it was 10pm before someone came up to close it after a few phone calls down to reception and they also had a bit of a struggle to close it, they had said they had been phoning the room but the phone wasn't working when the staff member checked it. I think I would have preferred to have had the single room after all this especially as I didn't need a single and king-size bed.It was too late for me to use the spa or pool by this time which was also the reason I had chosen the hotel but I was also too exhausted. The next day coming back from breakfast it looked like there had been a leak outside the rooms leading to mine but luckily it didn't affect my room. They could have done with having more staff working as I was told they were busy and it was the same staff member who had been serving in the restaurant then had come to close the window in the room. If I was going to a different location I would still book with Best Western again even after all this.

Disappointed that I've just been called whilst in my room and asked to move my car from the car park as I'm not park in a disabled spot. Now I understand we just can't park anywhere but I have not blocked anyone. I have not parked on restricted or yellow lines. And had the people without disabled blue badges NOT parked in the disabled spaces. And maybe the hotel contacted them to move their car from them spaces then maybe I could have parked in a designated space! I was told I could have come in and spoken to someone etc.. but being disabled that makes that a bit hard to keep coming in and out to sort out. And to Stand and walt. And then have to go back out and move my car again! Which isn't close to the reception door. So all in all this hotel does not seem to be disability friendly at all. And I would NOT recommend this hotel at all. Especially then to be challenged over my disability. I think is a disgrace to be honest. Breakfast is Very basic. And would say over price. You could go out and get something better for cheaper. Room itself was ok. We did only have one bath towel so had to ask 3 times for another towel. And there was mould in the shower corners..

Staff very helpful and friendly Breakfast not to bad Nice wellness centre Rooms are good. Need some tlc in the rooms and passages

Thanks to all staff for a professional,warm and genuine service from reception to housekeeping and breakfast team. My new 'go to' for the Edinburgh area.

Perfect location for out of city stay, local bus route to centre. Facilities include restaurant and health club with swimming pool. Friendly staff and club rooms spacious and well provided. Breakfast buffet well stocked and refreshed frequently

Staff go out of their way to help with any queries and the breakfast is excellent, with a wide choice of hot options and fresh fruit. Bed very comfortable and nice sheets.

We stayed here for 3 nights and enjoyed the stay. Parking onsite charged £8 for 24 hours. Greeted by friendly staff who explained all the facilities on offer. Swimming pool, sauna/steam room and gym. The room was quite spacious for 3 adults. we were offered 3 single beds or a single and double, beds really comfortable. Even had a couch in the room. Lots of plug sockets which was a bonus for us. Restaurant and bar. Food was really nice. Bus stop into Edinburgh outside the hotel takes about 20 minutes. We would return to this hotel when we visit Edinburgh again.

Just back from a stay at the Kings Manor, stayed in room 89 on the ground floor, we arrived 2 hours early and where allowed into the room, the room was very spacious and clean, nothing was too much trouble for the staff who were very professional. Breakfast was very good, we used the bar at night and it was a nice atmosphere. Would recommend the hotel.

we have stayed at kings manor a number of times over the years and will still definately visit again.rooms are comfortable and clean breakfast is lovely and the spa facilities are fab.we ate in the bistro on both evenings of our stay the food was lovely perfectly cooked and piping hot

Friendly and easy check in welcome. Then personally shown to room, wife has mobility issues, they then changed us into an accessible room.

I arrived late, yet there was a member of staff available to check me in and provide me with directions to my room. The room was spacious for a single, the bed was comfortable, and the room had more than one would expect at this very reasonable price point.

Nice location, good access to bus into town, very comfortable room and bed. Friendly helpful staff on reception. Nice and quiet. Would visit again.

Excellent, lovely friendly staff, great breakfast and evening meals. Will definitely go back and stay. Dog loved it too.

Went to Best Western Kings Manor for a first visit to Edinburgh to go to the Christmas market, the hotel was just a very affordable bus route, which is just outside the hotel away from the city centre. The staff were all very pleasant and eager to please, the rooms are large and the beds were comfortable, would definitely visit again if back in Edinburgh

Only a five/six minute walk from Brunstane Railway Station, it is reasonably easy to find. Reception staff very pleasant and professional. Room was clean, comfortable and absolutely fine for an overnight stay. I had no issues at all with noise even though the room face onto the main road. I did not use the restaurant on this occasion.

Lovely hotel, breakfast great. Bus stop located just outside the hotel. Staff were very helpful. Loved our stay. Thank u 😊

They refused room cleaning service many times. 5 day old rotting banana skins are not pleasant. Ended up having to make my own bed, empty my bin as staff just wouldn't do it.

This is a lovely cosy affordable hotel with very friendly staff. They sorted mine and my partners room out when we booked the wrong one by accident with no issues and even helped me return my makeup bag that I left there by accident. The hotel itself is clean and lovely facilities I don't usually write a review but this place deserves one :)

Room wasn't read for us at 6.45 pm Wrong bed in room should have been a single bed and it was a z bed. Manager was unconcerned about our issue and the customers, not a very welcoming hotel. Food in the restaurant was very expensive for what you got. Best Western / unconcerned western.

Beautiful hotel and room was fantastic! A 5 minute uber into the centre of Edinburgh! Front desk were so helpful, arrived at 9am and asked if it was okay to leave car as check in wasn't till 3pm. Told absolutely, excellent hotel!

Dismayed to discover that parking for residents is no longer free. £8.00 per night. We have stayed here before and this hotel really suited us. Quietly situated but a stones throw from Edinburgh city. Great food, a pool, very pet friendly, wonderfully clean and great staff. Best of all plenty of free parking. We paid enough for our room, enough for our meal and drinks and when we bring our dog we pay enough for her too. It was galling to now be charged to park Sadly a tad too too greedy and we will be looking for alternative accommodation in the future

I did not stay at the hotel itself, I was merely visiting the Bistro for dinner, and the food was fantastic!! Me and my friend had the fish supper, which was the size of a whale might I add, but it tasted amazing. All the other food that we saw come out looked delicious as well, we honestly thought about ordering more food, but by the time we had finished our fish we were completely full. The staff were absolutely smashing and very attentive, particularly Sarah and Morgan, whom we had the delight to be served by both. Will definitely be returning for food, and definitely be giving the Indian Menu a bash, because it smelled absolutely amazing from the table next.

Good Evening Having recently returned from a 2 night stay at your hotel, I am obliged to comment on the poor standard of cleanliness of our room. The bed sheets had stains on them and numerous human hairs of a dark colour, darker than my wife's. A huge cobweb in the room. These faults were mentioned to reception and we were assured that these would be rectified by house keeping. Upon returning from a day out in the City, these faults had not been rectified and on top of this the mirror in the bathroom was not cleaned. I wonder if the bed had been actually changed from the previous occupants, by the standard of the sheet. This was by far the worst room we have stayed in, during our numerous stays at the hotel. We were assured that the faults would be rectified ASAP. We feel totally let down and disappointed by the lack of action to rectify these ffaults.Broken promises.

Had a lovely four night break at the King's Manor hotel which is convenient for getting the local buses into Edinburgh and for accessing the major routes by car. We had a friendly welcome at reception and were given a lovely quiet room at the rear of the hotel. The room was clean and spacious with a comfortable seating area. The girls who were servicing the rooms were friendly and helpful. We ate in the restaurant for 3 nights and the choice of meals was varied with options for everyone. They were also good value and well presented. Breakfast also catered for all tastes and appetites. The restaurant staff were extremely pleasant and approachable. I would like to thank Karen for the particular kindness she showed to my husband who has Alzheimers as the attention she paid to him made his day. More places need to be aware of the difficulties guests face as it makes stays far less stressful for their carers. Thank you.

For the purpose of my trip the hotel was perfectly adequate. I was in a single room for two nights and the room was fairly small but fine for me. main concerns were the shower not working properly and resulting in very low water pressure and the tv turning off on its own regularly and being very tricky to get back on. Staff were very nice and breakfast was good. Easy enough to get into Edinburgh by public transport. Overall the stay wasn't brilliant but no major issues.

This is our third year in November at the kings Manor for a friends reunion . Check in staff were very helpful and ensured we had a lovely triple room on the ground floor as requested . All the staff we encountered during our stay were lovely and we enjoyed chats with the girls in the breakfast room.& breakfast was delicious. In the restaurant we took the girls recommendations and really enjoyed our fish and chips. Waiting staff and bar staff great nothing was a problem provided a jug of water and ice for our room. Rooms were clean and beds-comfortable. We slept well. Amenities fab enjoyed using the pool Sauna and steam room on both days . Bus stop outside hotel useful to take bus to Edinburgh centre. We also used the car parking as travelled by car to the hotel.

Great location if you don't want to stay central Edinburgh but with easy access. Regulars bus service right outside the hotel. Used the Electric car charge, had to pay to park but the car charge was included. Hotel pool was a surprise, it's really big (for a hotel) with lane swimming, we didn't use the tennis court but there is one. Nice little gym with classes. We paid for breakfast for just one morning, but I wouldn't do that again … it was ok. Lovely staff, happy to help. I liked it here, it's great value, we were in a family room so huge bed !

Been quite a few times to this hotel as enjoy the amenities and the fact there's a bus stop close by. However I feel £8 a day for parking is a disgrace when your a paying hotel guest (and expensive hotel rates at that). Introduce a parking system ie voucher or disc or barrier for hotel/leisure guests to use for free (as parking was free up till 6 months ago) penalise the people who abuse the parking.

We had a great experience at the Best Western Kings Manor, while it was great value for money the staff were very friendly particularly front office with a special mention to Eranga. Although bit further from the city centre the bus services (routes 44, 124) were very convenient to get in and off right in front of the hotel. Highly recommended.

Check in staff very helpful as were all staff we encountered. Rooms need updating but were clean and beds comfortable. Felt having to pay £8 per night for parking is steep and unnecessary if you are a guest. Swimming pool was good.

Stayed in the single room which was a good rate. Single bed but a decent size and REALLY comfortable. Lovely, warm room and nicely decorated bathroom. Staff were friendly, welcoming and helpful. 10 minute walk down to the seafront and plenty of buses in to town from outside of the hotel, or a 7-8 minute walk to Brunstane station which is probably your better bet if travelling via Waverley.

I picked the place because of being slightly out of the city, free parking and a bus stop right outside the door. The hotel was nice and comfortable. Only downside was being able to hear other people in their rooms and door slamming shut in the night.

Really enjoyable stay at Best Western Hotel King's Manor. We stayed three nights. I had a specific request for breakfast to be available a little later as we at Holyrood Parkrun on the Saturday morning and it would be tight getting back -this was arranged with the lady on reception at 1am in the morning (when we arrived) and we were able to enjoy everything on offer, including hot food. We are so grateful - we have had experiences of more upmarket institutions that have not been as helpful. There was a slight confusion that we wanted late breakfast two mornings, but the hotel were very good in trying to phone me to check. Very helpful staff. We found all the staff helpful. The room was nicely warm. The room was well sized with a good bathroom with plenty of hot water. you need to let the tap flow for a little while to get the cold water through. Two things about the room - I got the window open but it took a couple of minutes to figure out how to close it - there is a clip that needs depressed to allow closure. One LED light annoyingly flashed - Room 408. We found the bed comfortable and had no issues with it. Housekeeping were more than helpful - we were in the room round 12 on Saturday with our park run exploits. We were given fresh cups and towels and told to talk to reception if there was anything we needed. I used the pool a couple of times. The pool was a good heat, the jacuzzi functioned well as did steam and sauna rooms. Staff in the areas were always keen to help, Breakfast itself was good - we appreciated the potato scones (in NI we know it as potato bread) - nice not to be forced into the hash browns. A good speed of cooked foods - my wife often will take a fry of non meat items and she had a good choice - mushrooms, poached egg (on request), beans, tomato, potato bread. Also available were bacon, sausages, haggis, fried egg. There was a good selection of cold meats, hams, yoghurt, proper sauce (HP / Heinz), good range of cereals, fruit juice, toasters, croissants and buns, tea, coffee, fruit. All you could want for a substantial breakfast. A shout out for the breakfast team who were so accommodating to us with our arrival at breakfast at 10.30 - there was one young asian girl (sorry, didn't catch your name) who was especially helpful - you were there Sat, Sun and Mon and I think you were only staff member out front who was, if it helps identify you! Oh! Nearly forgot, big deal for me - there were decaf teabags -well done on having these, so many hotels fail to have them. There are extra sachets of tea coffee milk etc at reception. A little area with glasses and a container of water was available too. Bus is easy to get to - just outside hotel to the right, and corner shop beside it if you want a paper. 44, 113, 124 are the buses. Or an X107 if you're late night like us arriving due to delays on the flight. It stops outside the hotel - Brunstane Bank I believe is the name of the stop to listen for - just after the College when returning. If you use your bank card to tap on and off, there is a limit to what you pay per day (currently £5.50) - my understanding is if you use the bus 3 or more times in a day, you'll then be saving. 19 and 26 bus when walking down to main road in Portobello will take you to the centre of the district and also take you into the city centre. We walked to Portobello - lovely little high street and promenade. We are in Portobello the three nights - can recommend all of Joppa Rocks, Pronto Pizza (a takeaway with 4 seats inside), and Forresters. All good food - Forresters came recommended from a local I met in the sauna - they also recommended El Grotto but it was closed on Mondays. I took me a while to figure out where the comments of threadbare carpets come from - if you're on the first floor the carpets seem a little worn - but ground floor and second floor seems to have been renovated and carpets there are in good order. We also noted some bedroom doors on the ground floor seem to be modern, the doors around the hotel seem a little dated - we hope these and carpets are on the agenda to be replaced. One other thing we thought would enhance the hotel - get rid of the net curtains. Our second floor corridor had them, one was slightly ripped - I think their removal would enhance the corridor. We both thought more light would get into the breakfast area if the net curtains were removed there. A safe in the bedroom would be good, or else I didn't find the one we had! Some more tiles in the public toilet would I think enhance them and give them a classier feel. We would come back here again in Edinburgh, no doubt about it. We would like to see the renovations continue throughout the hotel. We found all members of staff really helpful - nothing we asked seemed too much trouble for them (reception, breakfast, housekeeping, spa) and thought the price was good value, especially to have a pool available. We had no problem riding the buses into town rather than stay in overpriced downtown Edinburgh. We'd come again.

Excellent location friendly staff had a beautiful curry in the restaurant reasonably priced food bus stop right outside 20 mins into princess street

we have stayed at this hotel quite a few times went for my husbands birthday and took my elderly mother. We were late in booking in so when they put my mum on the first floor and at the very back of the corridor. Didn't know until we came home that her room stank of smoke and there was a cigarette burn right in the middle of the seat and the bed was ancient with a mattress topper we paid £85.50 for a room which was not up to standard couldn't complain at the time as my mother didn't want to waste my husbands birthday. This hotel has definitely went downhill wont ever be back

Nice place, comfortable and with all the necessary. A bit far from the city center but buses are just passing by so it's perfect. We enjoyed our time in Edinburgh. Thanks a lot.

We recently had a weekend break here and really enjoyed it. Our room was quiet, very clean and we slept well in the very comfortable, enormous bed! The staff were welcoming and helpful. The food was good (for some dishes local produce was used which is great to see - and eat!). The Portobello promenade is within walking distance and popular with all generations which was lovely to see. There is a frequent bus service into the city. We made use of the sauna and the swimming pool which is a decent size pool for a hotel. We would happily return to the King's Manor and recommend it to others.

I would definitely recommend a stay at this hotel. Excellent staff, great food, spotless accommodation; what more would you want.

We stayed for 6 nights and thoroughly enjoyed our stay. The room was spacious and clean. The staff were friendly and very helpful. The breakfast was open a good duration, tasty and always well stocked. Will definitely stay again in future.

Great hotel, friendly staff, made use of the gym, swimming pool and sauna, all very good, nice and clean with friendly staff Also enjoyed the bar and restaurant, reasonably priced and nice staff, Just 10 minutes away from Edinburgh

All good - friendly staff, clean and spacious room. Parking easy. Good dining room and excellent curry. Not much more to say!

We stayed there for one night for an event on Portobello Beach. Very good location for the beach, not the most modern, but the room, bathroom were clean, the beds were comfortable. The breakfast selection was good, the staff were nice and helpful. Overall it was a very pleasant place to stay, I will definitely recommend it to others and we will probably not hesitate to return, because the price/value ratio is also quite good. We went by train, which is 8 minutes away, but there is also a bus stop nearby, which can take you to the center of Edinburgh.

The team at Best Western Kings Manor were extremely helpful , kind and considerate. They facilitated me, extending my accommodation at short notice, when my travel plans were disrupted due to adverse weather conditions.

Very pleasant stay. Staff efficient and friendly. All very comfortable, bed, good sized room, a shower and bath. Would go again quite happily

The room was comfortable and the location excellent. The staff were consistently helpful and friendly, which enhanced our stay. One area that could be improved is housekeeping. The hotel states that limited room cleaning is part of its environmental policy. While we appreciate the intention, in practice it proved difficult to have our room serviced; during a six-night stay, the room was cleaned only once, and this required us to specifically request it. In addition, while the quality of the evening meals was good, the prices were high, and a further service charge was added to the bill. Despite these points, we had an enjoyable stay overall and would be happy to return.

I was very disappointed with my stay at this hotel. The room was extremely small and the carpet didn't feel clean. The bed was uneven, which left me with neck pain the next morning. The bathroom was tiny — more suitable for children than adults — and the water pressure in the shower was very poor. On top of all this, the staff were not welcoming or friendly, which made the overall experience even worse. I would not recommend this hotel.

This was my second time staying at the hotel. Like before the room was clean, comfortable and well-equipped. A good night's sleep is guaranteed. This is my go-to hotel now when visiting Edinburgh. The bus stop right outside the hotel means you can be in the city centre in less than half an hour so for those in-the-know it's the perfect choice.

A bit far out but a bus stop right outside. The staff were very pleasant. The hotel advertised dry cleaning services and a laundry however neither of these were actually available. Being able to do our laundry was a major reason for booking this motel. Good to have a restaurant on the property because there are no others close by.

I'm confused about all the positive reviews for this place… £316 for two nights and our room was extremely poor. The mattresses are so old that you can feel each spring and they're dipped in the middle of the bed although I had the extra padding of the duvet as the room was 27 degrees Celsius even in the middle of the night when it was 10 degrees outside (heating was off and there was no air con or fan) so I slept on top of my duvet both nights. The bed skirt was filthy with what looks like a blood stain on it. The carpets felt very unclean, the skirting boards were thick with dust and there was mould in the shower. We were offered a discount on our next stay after complaining but we won't be staying again! The only good thing is the staff are friendly and there's a nice swimming pool. I get the hotel is old and the price matches those of other chain hotels in the area but those hotels are MUCH nicer. Avoid. I feel like I've been robbed of my money.

I needed a hotel that was cat friendly, as a lot of hotels are pet friendly but only for dogs. This one I could take my cat. Super pleased

This hotel was chosen for an anniversary and went beyond my expectations. Easy to find with links close by to get into Edinburgh city. The layout of the hotel was simple. The rooms were substantially big, clean and comfortable. Every amenity was made available to me and I felt an important part of the customer base. Overall a 10 ot of 10 experience and will be coming back.

I regularly stay in hotels in and around Edinburgh. I liked the light and bright airy rooms and access to gym. I will stay here again.

Staff very helpful and friendly. Room clean and well equipped. Only down side very noisy corridor with guests footfall.

Rooms were spacious, staff are lovely, great amenities & comfortable stay. Hotel has a good restaurant and the breakfast was also excellent. I will definitely stay there again the next time I go to Edinburgh. The location is walking distance to Portobello beach and the bus stop to get into Edinburgh is also right in front of the hotel.

We really enjoyed our short stay, the staff couldn't be more helpful, as it was our first time in Edinburgh we need information on travelling around and found it a great location for train/bus in city . The restaurant was also top class at reasonable prices. We will most definitely stay here again.

Very good hotel. Staff very friendly. Room very spacious, clean and very comfortable. Food was also very good including breakfast. The lady who greeted us at breakfast was very nice. Would recommend this hotel and will come back if in the area again.

Thankyou for a really lovely stay. Staff were so friendly, from the room Service to the reception team to the breakfast staff and quality lovely food, to a lovely swim ! Bed was so comfortable and we will be back. Train into Edinburgh so easy !

Helpful friendly staff, comfortable furniture, great dining. Perfect location between city and coast. Frequent buses outside the door in both directions. Lovely to have a swimming pool on site. Quiet location

Far too expensive for what it is. The only good experience is the kindness of the staff. Old rooms poorly furnished, old and not-so-clean toilette clearly needs a deep renovation. Restaurant with short options menu, expensive attending to the meal quality. Pool is chaotic, cold and abandoned.

Paid £600 the positives, not a bad location near edinburgh, 20 mins by car taxi, 15 mins at night rooms look ok inside, a touch dated on the carpets as they started to look a little old. breakfast is pretty good, reasonable range of food and drink, good large swimming pool and nice jacuzzi, but no booking system means it was busy even in mornings the negatives, pre-booking notes ignored, we asked for aircon when pre-booking in and a fridge but these were ignored. room is ok 3/5, no safe, had to ask for a fridge poor storage in bathrooms , lacked instructions on how to close window properly so hardly slept first night due to noise and heat, you actually have to look at the window frame itself to see it value for money : 2 out of 5 : i'm sure that on average you don't get many hot nights in edinburgh, but due to the competition and the sheer amount of money paid it wouldnt have been that hard to find a room with ac and a much better experience Breakfast : 3.5 out of 5 : this was pretty good, a good range of things to eat, however one morning the special order sausages never came! other issues, our bath was competely blocked by the third night with lots of weird stuff coming out of plughole and the sink couldnt be emptied due to stuck plug, we were offered a second room which we just used the bathroom in as we couldnt be bothered moving all our stuff for last night (no-one offered to move it for us either!) oh and the guy telling us they would give us another room, said come and get your key from downstairs, so i said why dont you bring it here! room cleaning 3.5/5, room cleaned on second day, they didn't wash our teacups room cleaned on third day, coffee cups we're taken and not replaced, went to lobby to get them, woman returned with 1 and then i said we're a family so she had to go and get another 2! checkout, the woman on desk didn't even offer a part refund for our experience which was the worst part of all of it overall experience 2.5/5 warning about parking, it is not free at this hotel anymore.

This is a pleasant hotel, conveniently located for access to the A1 and city bypass. The room was clean and spacious. It was a bit pricy for what you get and the car parking charge of £8 per night was rather excessive if not unnecessary. There is a very limited EV charging facility.

Had a very pleasant stay. Room was clean and tidy. One of the club rooms. Bed and breakfast this stay. Staff all very friendly and helpfull. Couldn't fault it this trip.

Have stayed at this hotel 8 times this was the worse it has been no hot water the floor boards were all broken, the room was like a cupboard, and there is no free parking, having paid £135 for a single room also had to pay £8 for parking Disgusting.

We've been before in Kings Manor last year and went back again last weekend with family, hotel, stay, staff and location Everything is perfect, I will highly recommend this hotel to my family and friends because staff is amazing would like to mention Rakesh specifically so so helpful with positive energy, Sayed , Ilengna everyone I would say. Thank you guys for being Amazing. Will come back again

Just home from 2 night stay part of a coach party.We both thoroughly enjoyed our stay.Room was excellent beds so comfy we even had air conditioning that was a real bonus given the weather.If we were really picky chips as standard on menu for the kids (big ones included)India is an asset in the dining room so helpful and always smiling 😃. Would definitely return and recommend thank you

Just returned from few days in Edinburgh. Stayed at this Hotel with my partner and 2 grandkids 8yr and 9yrs. Went to use the pool on one of the evenings and it closes at 7pm. So checked times it opened and was told 6.30am. So we went down at 7am kids looking forward to it arrived and was told kids not allowed in until 9.30am. Very disappointed even though nobody in pool and i would be with my grandkids in the pool. Was leaving Hotel at 10am to catch Ferry home. Food also very basic. Would I return certainly not.

Overpriced hotel with good sized room but ventilation was non-existent (29 degrees in the room just after midnight). Club room was big enough, bathroom tired and no AC. At £400 per night, expect more even though it is Edinburgh at time of the festival.

The stay was ok. The room was hot and had no fan or air-conditioning 28 degrees, was cooler outside. Curtains had a large rip in them (first thing you see walking in the room. Staff polite and helpful, bed was comfortable. Facilitates are good.

Pleasant staff but room was too warm and our toilet in our room did not work! We told staff but nothing was done and there was no communication about it with us. Too expensive a hotel for these things to be an issue. Room was clean but a bit dated. And charging for parking? Really? Disappointed because Portobello was lovely.

Conveniently located to park on-site and catch the bus into Edinburgh, and Sumin in reception was charming and efficient, BUT: when we got to our room, the loo hadn't been cleaned (done immediately when we pointed this out); there is no longer any garden to speak of - flats have been built immediately behind the hotel; they now charge for parking (though they did honour the free parking at the time of booking); there's no air-con so guests had to have windows open in the hot weather, which caused a loud howling noise along the corridors that could be heard in the rooms; and the bar and restaurant were staffed by students who had apparently received little or no training, so there were issues at every evening meal. The food was average at best, and on our last night we ordered penne with what was supposed to be a mushroom sauce - but when we were asked by the restaurant manager if it was OK, we had to ask him why there were hardly any mushrooms detectable! He said he'd speak to the chef, and told us as we were leaving the restaurant that he'd told the waiter to reduce the bill by 10%. However, when I studied the itemised receipt when we got home it made no sense at all, and we had in fact been charged full price...

Very good. Hotel staff were very nice & helpful. The room was comfortable. I'm not a fan of 3-in-1 body & hair wash but that's my own thing and while I was out I bought my own stuff, no big deal. A great stay.

Stayed here for a few days during the Fringe. Comfortable spacious room with gigantic bed. Plenty of supplies for tea and coffee. Breakfast was excellent with a range from croissants, toast, fruit, cereals to traditional hot breakfast. Staff were polite and helpful. Restaurant serves decent evening meals and the bar serves a good range of beers. Parking is no longer free despite the AI summary on Google. The hotel is conveniently situated for buses into Edinburgh with a stop just outside. The bus takes about 35 minutes.

Hotel is perfectly located, with regular public transport to/from City Centre. Reception staff are welcoming & all staff are friendly & efficient. Hotel is very clean and the breakfast offers something for everyone, selection of continental options along with various hot breakfast items.

My dad was getting open heart surgery at the royal infirmary so myself and family booked into the hotel to remain close by him. I cannot thank James, Rakesh and all staff enough for going out their way to make us feel welcome, looked after and at ease. All of them routinely enquired about dad's progress, gave room upgrades and my mum free breakfast. Their kindness made a difficult time more bearable. Thank you so much all!! :)

Service does not meet the price at all. Very much over-charged!!! Hotel policy is payment on arrival and not at checkout. No air conditioning in room. No fridge, no water.. Told to drink tap water! Third bed like a camp bed. Too small for three. Obviously it was a double made into a triple. Smell of damp in the hall with uneven floors. Make the room means clean the room: this was not done.... And two towels were left instead of three. First day I had to phone for toilet paper, second day for an extra towel(I had to collect it at the reception). Notice :PLEASE WAIT TO BE SEATED... NO ONE WAS THERE!!!! The 3 workers were chatting 🤣. The coffee machine was out of order for breakfast, the other needed filling up. No orange juice in the machine. Terrible experience considering what was charged!!!

Nice hotel with lots of facilities, buses run regularly just outside if you don't want to drive in to the city, friendly, helpful staff, having stayed in lots of hotels in the uk with my work this one is up in top ranking for me.

The staff were lovely. Great location. We traveled as a family with our dog, and the staff were so accommodating. The room was very big, and the bed was very comfy. We're going back in December for the Christmas market.

We had a wonderful stay at the King's Manor - perfect location for a visit to Edinburgh (20 min by bus to the city centre, 10 min stroll to Portobello Beach - if you want to take a break from the hustle and bustle of the city centre); very nice staff and good breakfast

We stayed for two nights in July. The only fault was there is NO AIR-CONDITIONING. It's July, it was HOT. I had expected a/c as it was listed as an amenity. Room was nice, comfy beds clean bathroom. Excellent location with a bus stop right in front of the hotel which was how we got around Edinburgh. Did not eat at the restaurant, or try the spa. Breakfast was ok, just the hours were short (8am-10am). Would stay here again, just not in the height of summer.

Rooms were small, hotel smelled with old unkept decor. The beds and pillows were lumpy and uncomfortable as hell. We had 2 nights booked and as soon as we were given our room we really didn't want to stay. The first room smelled awful, it was tiny and unclean. There was hair on the beds and bathroom floor and tooth paste in the sink. The toilet didn't flush properly. When we asked if we could cancel our second night the receptionist wasn't even surprised. She wasn't particularly obliging in offering a solution and I spent the next hour trying to get a refund and find a new hotel which put a real dampener on the day. Booking.com tried to get a refund for us but the hotel declined, I assume it was because they offered us a different - better room. We still didn't want to stay in that but we had no choice at this point. The room was better but the beds were still terribly uncomfortable- worst night time ever. The window was broken, it would even close on the latch which didn't feel very safe for 2 female guests, still a lingering musky smell and stains on the carpet. Incidentally, to travel into Edinburgh centre it was about 20mins (£12-£14) in an Uber. We booked this hotel for its convenience to Dalkeith park which is the only selling point for this hotel.

Great location as I like to visit Portobello beach, helpful staff, great breakfast, comfy bed and great value for money.

The service from the hotel staff was excellent; the room, as well as the hotel in general, was spotless and comfortable.

The room that we was originally put in was absolutely disgusting, it was a dingy dark room with a dirty brown carpet, the bathroom was extremely dated with a big chip in the bath and old painted over wardrobes. They did move us to a better room F.O.C. however I still wouldn't call it fantastic. The only thing that was good about the stay was the breakfast buffet and I would like to say a special mention to ALISA, she is extremely friendly and hard working, nothing was too much trouble, she made sure that everything was well stocked up at all times and she took extreme pride in the presentation of everything. Unfortunately I wouldn't recommend this hotel.

The hotel was well located with easy access to the city center (buss stop just in front, direct connection with 3 direct buss lines). We loved the gym and swimming pool. The personnel was very friendly. If something might be improved these were breakfasts that could have little more dairy products.

Welcoming staff, comfortable triple room, good value for money and a good location. Well served by public transport to Edinburgh, Leith and Musselburgh.

Hotel staff are extremely friendly and welcoming. The location is also brilliant, outside of the busy centre of Edinburgh, but only £10 ish in an Uber to get to the centre. The corridors and rooms are starting to look a little tired, but it was clean and everything worked as it should. Would stay agin.

we enjoyed our trip to Edinburgh. The Best Western was a great hotel to stay at. They were accommodating, had a lovely restaurant, and the staff were friendly and helpful. The staff were Franga, Rakish, Syed and the chef was Rajiv. The food in the restaurant was delicious, the staff helpful and accommodating.

Nice hotel with a 5-10min walk to the seafront / beach at Portobello. Breakfast great, restaurant onsite. Rooms clean and tidy. In today's world usb sockets need to be added - none in our room. Car parking is not free.( as advertised on certain web pages) £8 daily charge. Bus service in / out Edinburgh nearby.

Checked in and highlighted to reception our bathroom had not been cleaned, dirty marks all down inside of toilet. Reception said they'd get it cleaned, never happened. For a hotel charging £247 per night basic cleanliness of a bathroom/toilet should be standard

A good hotel, on a bus route to Edinburgh. The staff were very helpful and knew the area very well. We were on the ground floor in a big bedroom with a very large bed. I think the rooms could do with a fridge Breakfast was a buffet type and plenty of everything. A silly thing but the hotel had automatic doors in the entrance which is very handy with the amount of luggage we had!!!!!

Give this place a miss, expensive £250 per night then they stick you for £8 to park per night Rooms need updating and lots of worn carpets bits missing off handrails no water pressure and breakfast was poor got a glass of orange and found a huge crack in the glass 🤬🤬🤬🤬🤬🤬

For a Best Western hotel, the service was disappointing. 1) The room was smaller than expected 2) The temperature in the room was 26 degrees Celsius on the first night. (while it was 12 degrees Celsius outside). When we complained the next morning, they promised to do something about it. When we returned in the evening (late), the room was still 26 degrees warm. The reception knew nothing about it and reported that there was simply no air conditioning in the room and offered a fan. A strange statement and a remarkable offer considering that a fan does not lower the temperature. How can it be 26 degrees inside if it is no warmer than 13 degrees outside? Our overnight stays in room 111 were a disappointing experience.

Best Western it's a 4 stars hotel that is usually a guarantee all around the world but this is an immense disappointment: exceedingly expensive (£ 670 for 3 nights) to get a 2 stars hotel! Very old, with curtains torn, no fridge, no extra pillows if required, no umbrella for guests in a rainy city and bad smells all around…indeed we decided to avoid breakfast in the hotel due disgusting smell. It absolutely dishonest this hotel to carry Best Western name!

Great welcoming during check in staff member was superb . Food in the Bistro was great especially the Indian mixed starter , staff and service was great again always smiling . Just a nice place to visit . The Beach walk was refreshing and enjoyable

Room not clean, carpet torn and very old, no bfast w/room. Hotel needs updates. No amenities in room except elect kettle. Restaurant was OK. Management in India not BW. Mgr could not resolve any billing concerns. Consistently refers to senior Management not on site. Only good thing was the Pool and Spa.

Lovely location near Portobello Beach, Easy access to central Edinburgh by bus as there is a bus stop right outside the hotel. Club Room was a generous size. Staff were friendly. Bar was well stocked. Full use of leisure facilities was included, however we had no time to use them unfortunately. Breakfast was good with a decent selection of items, The hotel has a decent sized car park available too.

Great location with close walking distance to Portobello beach . The leisure facilities at the hotel are an added bonus . Staff very helpful and welcoming . Train station is handy for Edinburgh city centre and is only 1 stop on the train . There is also bus links to the city too .

First time back after new management. Wow, I can't praise all the staff enough, for their friendliness and helpfulness. Excellent stay. We ate in the bistro one evening and breakfast 2 mornings. Food was excellent. Large, Comfortable, quiet room. Very convenient bus service straight into Princes Street. We will be back.

Reception staff 10/10 Room was clean, bed was very comfortable and plenty tea/coffee provided - 10/10 Breakfast was buffet style, plenty staff around to assist- 10/10 We used the bar and had pizzas, friendly staff in there and the area was clean and comfortable to relax in. 10/10 We got parked no problem on arrival and there is additional parking spaces round the back. Bus stop outside hotel but we chose to get uber to our destination in city which was quick and very cheap. We would definitely stay here again, highly recommend due to friendly helpful staff and perfect rooms.

Great stopover for one night. Staff went out of their way to assist us on arrival. We travelled on motorbike and receptionist invited us to park the bike inside boiler room due to bike theft in the area. Something we weren't aware of. We arrived much earlier than expected. Put bags in luggage room, allowed to change in leisure facilities. After quick taxi ride into city for couple of hours. Checked in. Room small, alittle dated, but clean though extremely hot, compared to rest of hotel. However had everything we needed for one night. Free use of leisure spa: sauna, steam room, jacuzzi and swimming pool a bonus. Great unlimited breakfast and excellent choice.

A relaxed stay after 10-day project working in Scotland. Enjoyed a short swim in the Spa pool and good breakfast before departure following day. Only a short walk down to the beach at Portobello, making the most of some lively weather. Just the job.

Can't fault it. Stayed for 3 nights for the Edinburgh marathon. The staff couldn't do enough for us, super friendly and helpful with whatever we needed, the lady on reception stood out for us in terms of her attitude and friendliness. We asked ahead for 3 single beds and the request was met without issue. The room was plenty big enough, although warm the windows opened. It was clean and extra items were given on request. The hotel was quiet, beds were comfy, the spa are was brilliant to ease our marathon legs. We didn't eat at the restaurant as it was so close to Portobello beach front where there are ample eateries but we used the bar and there was a nice relaxed atmosphere. Yes the carpets are a bit dated but who picks a hotel based on the carpet......?? Great location for beach or city visits. I would recommend and would stay there again if we return to the area.

Not enough parking, seems leisure club members took most of the places Public area carpets were worn and need replacing The hot breakfast was inedible Only one coffee machine working resulting in long queues Restaurant staff were rude and grumpy

Stay night before Edinburgh Half Marathon, the hotel were fantastic, putting on breakfast earlier than normal to help all runners, with it being a 8 am start time for the HM. Staff very friendly & helpful. It was also great location for getting in to city and leaving the next day after the race

As much as we had a pleasant stay here, and I can't fault the friendliness and professionalism of the staff at this hotel, unfortunately there were a few issues that we encountered. The first one was that there was no aircon in the room, which made it uncomfortably hot, especially during the night. On one occasion, our room hadn't been cleaned, despite us turning the tag around to indicate that our room needed to be cleaned. Housekeeping turned up and cleaned it promptly which we were grateful for and gave us some complimentary biscuits which we enjoyed. And the last one was that there was no orange juice available at breakfast because the machine wasn't working. The pillows were very uncomfortable to sleep on as well. Despite all of this, we did have a lovely time and the staff were very friendly to us which we really appreciated.

Great little spot, stayed for work purposes as travelling between Glasgow and Edinburgh. Pool and sauna came in really handy after a long day. Room was a good size and had everything you needed. Staff were excellent and served a good breakfast in the morning. I would stay again

Nice bright friendly hotel . Excellent car park . Hotel on bus route into town . Large family room , great space for our son who is a wheelchair user. Very helpful friendly staff . We didn't use the pool but many guests did . Would not hesitate to go back .,

We arrived to a very warm welcome and the staff on reception were super friendly all week we stayed asking about how our day had gone etc. The room was nice but my son said the springs were sticking in him so reception offered us another room and all was fine. The breakfast was very vast. Lots of options to choose from including fruit, yogurts, meats, full English including haggis, toast, cereal, fruit juices and a wide range of hot drinks from a machine. The spa pool is very warm but the steam room wasn't available the day we went. We felt well looked after and staff were always happy to help. Would recommend to all.

Good clean room. Very helpful staff. I picked this hotel for the pool but sadly they closed it early on Saturday (i think 6:30) so we missed out. But all the UK tends to close up earlier than we Americans are used to. I thought the. Breakfast was good. (You have to pay for it) It is about 20 mins from Old Edinburgh - we used uber to get back and forth and that was about 20 a ride - but probably still cheaper than staying IN Old Edinburgh

We had a great experience at this friendly and comfortable hotel. The staff were really welcoming and went out of their way to help. We have two dogs and this is one of the most truly dog-friendly places we have stayed. Our room was comfortable, clean and well appointed with a huge bed. The common areas were spacious and pleasant to use. We enjoyed a drink in the bar and had dinner and breakfast at the hotel - both of which were excellent value for money. We were even given 20% off the already-reasonable price of dinner as residents. There is a swimming pool, health club and tennis court - all open to residents. The gardens around the hotel were great for walking the dogs. With breakfast, parking and wifi included in the price, and a reasonable overnight supplement for the dogs, we were very pleased with our choice. We will use this hotel again.

Very friendly staff. The in-house chef is amazing. Hands down the best Lamb Rogan Josh I have had. You can easily tell that the curries are made from scratch and nothing is processed or pre-made. All of the staff are welcoming and friendly. The rooms are very comfortable.

My partner had booked this for us, for Valentine's Day and i had no idea he was proposing that night, a lovely receptionist named Taylor made the room look absolutely amazing, I never got to say thank you for this and i appreciated a lot made the night more beautiful and amazing, I'd like to thank all the staff for making our stay the best, but especially Taylor for making it that little bit sweeter, and the food was amazing including breakfast and the staff in there were amazing and lovely same with the bistro staff 10/10 will be back

Professional and friendly staff, from check in to check out. Helpful and knowledgeable if questioned about local area and further afield. Food is excellent and plenty choice including good Indian dishes. Everyone enjoyed the variety of food and it meant not having to move between different restaurants. The rooms are excellent, high standard of cleanliness. Pillows and bedding comfortable and, room temperature comfortable. We also attended a family gathering in the function room and it was a absolutely fantastic experience Chaplins Disco/Karaoke were absolutely brilliant. They had spot prizes for the kids and they thought it was great. Catering staff put on a brilliant buffet and the selection and service was brilliant. Also breakfast is great value and the choices are very good. The staff have been brilliant and helpful from the outset of planning our family gathering. So Many Thanks from all who attended.

Accommodation 4 stars. The room was very comfortable. Bathroom good but shower could have been hotter. Breakfast 3 stars - no vegan options, no decaf coffee unless you asked for it, but good herbal tea selection. Staff -some staff were lovely (breakfast staff especially) but others seemed indifferent. A 3.5 overall

We've stayed here a number of times in the last four years and never had a bad experience. However, the owners have changed and here's what we found: Cleanliness: still spotless Customer service: Be prepared to provide proof. We booked one room with double and single bed. We arrived to three singles and was told we hadn't specified what we wanted. We had to show the email stating it was double and single. We were moved to the room next door but felt like an inconvenience. We were staying two nights but unknown to us the hotel checked us out after one and we had to prove again that we'd booked two. Food: breakfast was chaotic with one member of staff trying to show folks to seats, refill the many empties and the food wasn't as good as it has been previously. We used the restaurant on the first night. We waited a while to order, waited again for a while for our starters and then main course. The server was lovely and the food was really nice. We ate out the following night. Leisure: used the swimming both days and helpful pleasant staff, no issues at all. Only other thing is the dogs. There seemed to be quite a few and we had to step over one in the morning to get to our table with our breakfast. There was also one staying in the room next door which we'd originally been booked into so not sure how that works in terms of suitability as if have thought it'd be specific areas like ground floor.

Stayed here for a wee overnight with my hubby & son. Fancied somewhere close to Edinburgh city. Excellent place, really handy location to commute to & from Edinburgh by bus which stops right outside hotel. Portabello is a lovely seaside town. With a large sandy beach. Hotels amenities were brilliant, stay included use of the swimming pool & sauna,steam room & Jacuzzi.Parking was free. Place is clean and staff were friendly & helpful. Also free buffet breakfast which was delicious. We would stay here again if we wanted another wee trip to Edinburgh. Great value for the 3 of us. We also went to Ocean terminal to see the Royal Britannia yacht which was also worth the visit. We all had a great time . Thank you Kings manor.

2 night stay. Pleasant staff and fast check in. Main reception, bar and breakfast rooms all spotless. Room had a comfortable big bed, good wifi, nice TV and tea/coffee facilities. Good strong shower. Room was very clean, though bathroom was a bit tired looking. All staff were pleasant, eager to help and did so with a smile. Good breakfast with plenty of cooked and continental choices, as well as fruit and cereals and everything kept refreshed and topped up. Partner happy to have vegetarian sausages cooked on request. Didn't have time to use the pool and leisure facilities this time, but have enjoyed a swim on previous visits. It's a very nice facility. The bus stops are just outside and Lothian buses make it so cheap, easy and convenient to get around Edinburgh and as far as North Berwick from the the hotel. Free parking at the hotel make it a no brainer to stay here and use the busses. Will be back!

Our 5th stay here at this hotel and we wouldn't want to stay anywhere else! Reception staff lovely on arrival, it was my birthday and my partner had arranged balloon's for the room and the staff had left a card in the room wishing me a happy boy which I thought was a lovely touch. Room spotlessly clean as it always is on every arrival we have had. Breakfast was lovely and the manager was checking up on everyone asking if everything was ok. Leisure facilities we used every day, my daughter has special needs and loved her morning swims and made a few friends with the local ladies along the way ? the jacuzzi was out of use for one day which was disappointing but not the hotels fault and was fixed for the next day. The only downside to our stay was on two out of the three days they had someone cutting the grass out the back roughly around 9am, I know this isn't super early but my daughter struggles to sleep with her needs so sometimes needs a extra hour in the morning but apart from that another fantastic stay, fantastic staff and facilities.....see you again next year!

What a great few days we sprang here. The staff are friendly and helpful.m no matter the time of day! Rooms are clean and airy :) food is delicious!!! Definitely recommend trying food from Rajeevs kitchen! Would definitely stay here again!!!

The room was nice and the reception staff were great when checking in also the breakfast staff are nice and welcoming. In the restaurant/bistro it was slow service took a while for food then they were an incident that I overheard when a male staff member was being rude to a female staff member and shouting at her when she asked him to do something also I overheard him talking loudly about other customers talking bad about them other than that the other staff in the restaurant are lovely and nice

Great staff! Very friendly and very helpful! I have to single out Payal for her very kind nature and great work ethic in both the restaurant and the reception desk! A great asset to any hotel! One small moan unfortunately, the room we stayed in (408) was facing the midday sunshine and although it was early April this made the room uncomfortably warm during the day and at night. It was quite difficult to get a decent sleep. If I had just one suggestion it would be to get air conditioning installed, or even a ceiling fan? Otherwise, it was a great stay and we will definitely be back!

Hotel, rooms, & restaurant dirty. I don't recommend staying here. The floors in the room were not vacuumed. Food on the night stands. Towels in the bathroom were used. The shower had mold. Will never stay here again. Sadly they don't take care of there hotel. The Best Western in Inverness was amazing!

Keeping this simple - we loved our stay at Best Western Kings Manor & the area of Portobello. It was cheaper than any other place I'd seen in Edinburgh but it exceeded our expectations for standard & facilities with the pool, steam room & sauna a real bonus. The staff were superb, the room was big, clean, comfortable & quiet & the breakfast was lovely. Portobello beach & prom were outstanding & Edinburgh centre only a short bus ride away (from right outside the hotel). Can't wait to come back again soon

Very hard to find a hotel in Edinburgh with a pool and leisure facilities at a competitive price. The King's Manor delivers on all counts. It's on a direct bus route for the city centre and next to a train station with direct access to Edinburgh Waverley. Room was large with plenty room for two adults and a teenager. We will be back in Edinburgh later in the year and will be staying again.

Well situated for our midweek break. Lovely food and plenty of amenities. Large comfortable beds. Dog friendly. Lots to see and do in the immediate vicinity. All good reasons for coming back again. Could have benefited from a wee bit of T.L.C. which appears to be underway.

Booked for 2 nights 241 deal £83 !!! Wots not 2 like! Including breakfast! I em going 2 list the positives first. First thing I would say in my opinion this is better than 3 star as as advertised as should be 3 star plus at least. Room was lovely, comfortable well decorated new curtains, tea coffee biscuits no scimping here! Spa facilities were great. Big pool, jacuzzi, steam room and sauna, very well decorated and changing facilities fan. Breakfast was fantastic. Reception very good and they have coffee, sugar, milk etc laid out for guests to take to their room if they want. I would like to say the maid service was fab room was spotless and each morning bins emptied etc Special mention to Alisa and Kea at breakfast both mornings who gave special attention to detail and made sure we were looked after. Buffet breakfast was everything U could need from cereal, yogurts. Tea coffee juices pastries bread butter sausages bacon potato scones beans mushrooms fried eggs scrambled eggs haggis melon mixed fruit just fantastic. Now to the negative. I am a big foodie and a good blogger on social media. I eat out around 3 times a week and decided to try Rajeev's Indian menu at the restaurant this has just been changed this weekend. I was excited as on the menu they had a picture of Raj on the back of his menu, I was expecting BIG things as a bit of an Indian food connoisseur, we ordered the food chicken tikka masala and lamb Rogan josh, pilau rice. 2 papadums and naan. The food arrived and wrong dish for my hubby it was chicken tikka for him instead of Rogan josh! My hubby actually thought there would be an issue as impression was the waiter wasn't really listening! We decided to tell him wrong food and he actually was very impressive in sorting this out and replaced it meantime I have finished my meal! He felt bad about this as removed the charge for this meal . I would love to give some constructive feedback about the quality of the indian food we had. The naan bread was most definitely out of a packet 2 small naan breads like from Tesco I would recommend not offering this on the menu as not authentic and not wots expected from an Indian chef. We were told at the time of meal that you don't have a tandoor oven which I can understand but please don't serve naan bread like this. The pilau rice was not authentic and had peas and at £5 a portion is unrealistic, take out the peas and reduce to £3. The curries were watery, tikka masala should be rich and creamy this was nothing near that. The rogan josh should be rich and full of texture this was runny and no texture. We asked for 2 papadums WITHOUT chutney we got 2 portions of papadums with green sauce of some sort £6. Please look at your menu and think about integrating into your main menu and not advertising it as an Indian menu from an Indian chef because this food felt like a pre packed curry and not home made. I am a cook myself and my Indian curry is far superior. I have to say this is the only negative I could find with this hotel and I feel excited for the company as I know you are expanding and am delighted as I do want to return as lovely hotel you just need to look again at this Indian menu. You could reduce the prices of this menu and integrate it into the main bistro menu as customers don't want to pay around £15 for a curry which is NOT authentic. I have to say I'm going to Ashoka at weekend and it's chalk and cheese! Thanks for a wonderful stay though and for your staff sorting out our issue on the spot! We loved it!

Exceeded my expectations in many ways. The hotel is an old building and this inevitably comes with older infrastructure, however the rooms are large, clean and comfortable. King size bed, powerful shower. The breakfast was included in the price and could not be faulted. Use of the Spa was an unexpected pleasure, fortunately we had our swim kits but I would have packed gym kit if I had realised. Excellent value for money and pleasant helpful staff.

Lovely hotel. Clean , comfortable and spacious room. Breakfast was delicious with a good choice of food and drinks. Friendly, helpful staff. Good value hotel with use of the swimming pool and gym. Bus stop outside the hotel for Edinburgh city centre.

The positive: Great sized room with chair and table and a dresser which was handy. Biggest room I've stayed in on this road trip. Nice foyer area and facilities such as a pool. Lovely staff. Bus stop out the front which we used twice. Very convenient. Negatives: water pressure in the shower way too low and bed too hard even though I requested a soft mattress. Otherwise, all good.

Room was large and clean but......the restaurant is abysmal, the food is sub standard especially for the price. I was left in an empty restaurant waiting to order a pudding for nearly an hour to be eventually told the kitchen is closed."I was busy" was the response I received after stating I had been waiting to order. There was only one other occupied table in the entire restaurant.

Great reception staff Good value for money Do not eat at this place - crap service - booked table for 2 @ 8.45 rocked up up 10 minutes late to be told the kitchen was closed Hotel manager was proud - very proud to state that ! Unprofessional staff - not a nice environment at all

Best Western need to be more honest about the leisure facilities here: it actually serves as a leisure centre for the local (mainly retired) public. They buy memberships as you would with a normal gym, it is clearly "their" place and they're very territorial about it. This means as a paying hotel guest, you may not be able to use it (too crowded), you may not be able to park and you may not even be able to get served in the Bistro (it had one member of staff) as they all go in for lattes after their classes. What kind of business prioritises serving coffee over meals for it's own guests?! Since the restaurant was shut, the Bistro is the only choice for food and it was awful (that's when you can get a seat/served).

I had a wonderful stay at the Best Western Kings Manor in Edinburgh. Everyone was incredibly friendly and helpful, making my stay truly enjoyable. I'll definitely be returning, and this will always be my top choice. A special thanks to Rakesh at the reception, who was always very helpful and resourceful. I truly appreciate all his assistance

Very good value for money. Friendly staff, very accomodating and happy to help. Good food, breakfast, and the bistro, we had good meals in both. The spa was a lovely bonus, warm pool with a steam room and sauna, perfect after a climb up Arthur's seat.

I have stayed here at Kings Manor hundreds of times since 1985 while on business from Manchester area. Since early retirement 10 years ago we have stayed here at least once a year consecutively under the previous owners the Soley family. Now under new ownership with the Patel family. We had an enjoyable stay 4 to 7th March with nothing changed really and high standards. The hotel is lovely and clean, we always stay in their Club Rooms. I met the new manager Abbi who was such a nice guy and he was telling me that the family have lots of good plans for the hotel. I had fish and chips in the Bistro restaurant and the fish was huge. Big shout out for James Cassidy who has worked at the hotel for years and is such a consensus hard working employee. Thanks to Taylor on front reception. We are very much looking forward to our next stay.

We've stayed at this hotel several times now when visiting Edinburgh. It's 10 minutes on the train into Edinburgh and you get far more value for your money staying here rather than in the city centre. We used the leisure facilities, had massages and a few drinks in the bar. A walk along Portobello beach in the morning blows the cobwebs away.

Stayed for one night, end of February. This was a place we had been to many times over the years, but not for a while. On arrival, staff were pleasant, but informed us that the hotel was now under new ownership. I could sense this was not for the better, and I was right. There was issues with the tv signal all night, and was not rectified. The breakfast was a let-down, very underwhelming. Very poor standard of food on display. We paid extra for this and instantly regretted it. It's not the same vibe as before. To cap this I sent a comprehensive email to the GM, with no reply forthcoming. Very poor customer service, we will not be back.

Great hotel with good facilities, free parking and nice location within walking distance of the Portobello coastal area which is a really nice place to visit. Easy access to all main routes including the Edinburgh By-pass and beyond. Enjoy!

Very good deal - £75 for a single room was amazing! Hotel felt like luxury with an amazing quite large (20m) pool that had an area where you could swim lengths. Brill jacuzzi and my friend loved the sauna. Really close to the beach (10 min walk) and we loved the Esplanade restaurant for dinner (fab atmosphere and tasty food) and Beach Cafe for breakfast - both along the promenade with great views of the sea and not far from the hotel. We got advice on a couple of pubs to go to which were not much further and were lovely and cosy. Loved the room and the hotel staff were very helpful. A little confusing finding our way from pool back to the room so would recommend better signposting... If you are in the part of the hotel on the other side to the pool (Oasis) would recommend going out of door and back to reception. Really loved swimming in the sea in Feb with wetsuit (would recommend neoprene socks and gloves too!) though my friend went in, in just her cossie! Lots of people going in which was great to see. Also only 5 min walk to train station (Brunstane) which has trains to Edinburgh Waverley in 7 minutes. Worth checking on national rail/trainline as some did get cancelled but there are buses and cab only cost £20. Loved having 3 days a way combining lovely Portobello with lovely Edinburgh!

My family looking forward to visiting Edinburgh with my dog. This hotel is not located at city but I choose because kids love to use swimming pool but so disappointed there. Kids used 30 mins one time all of the 3 days there. So cold water and limited to using there. Also our room is big that's great but the carpet is so dirty and stained. Looks not clean every time between visitors!? Ok I can accept no shampoo, bath soap and free water bottle. Worst thing is bathroom omg so dirty and bath tub is not cleaned. I found it's blocked already and lots hairs not been cleaned so disgusting. So disappointed

I've been going to the Kings Manor (Best Western) for many, many years now. It has always been my "go to" when going back home to East Lothian/Edinburgh. Always a fab welcome and many waiting staff back season after season, and, with the Best Western name reasonable quality. So I decided to book again for a quick trip (my last visit in March last year). Where do I start. Replaced restaurant menus in the lift should have given it away - March 2024, lovely food, great choice amazing pizzas - Feb 2025 poor poster, limited choices, silly prices for what was on offer. Out of lift on 3rd floor, down a few stairs onto a floor that felt like it was going to give way and was a trip hazard. Room - tired, worn carpets, window that was hard to close, heating that wasn't on, water that wasn't hot in the evening, barest of hospitality, chipped bath, no welcome leaflets or anything to make you feel you were a guest. But, at price, thought "maybe just a one off". BUT, no - went down stairwell - walls half stripped of paper, signs everywhere saying renovations being undertaken. Breakfast - usually lovely buffet, well stocked, decent choices, lots of plates, good service, friendly staff, toast and coffee or tea brought to table, juice in jugs to help yourself to, jams etc on table with milk, butter, etc. - no longer - 1 member of staff on entry, no lovely waiting staff (quick once over of 2 on duty cleaning tables with spray) buffet half empty less than 1 1/2 hour into breakfast, cut your own bread to make toast on the 1 working toaster, 2 slow coffee machines with wooden sticks to stir and queues waiting to get their coffee, stations with no plates for the cold buffet, roasting (too hot to handle) tiny plates for the small amounts of cooked breakfast food that was left with slow re-stock, no specials, no jams, juice from another slow dispensing machine, no butter or milk on table. Felt like being in a hostel. Believe it was bought over in April/May of last year and the drop in standard it monumental - Best Western should remove their association as it certainly won't enhance their reputation. Very sad to see years of hard work by the former family owners trashed by what appears to be a greedy corporate group.

Excellent location and staff. Ideal for city-brake combined with relaxation at the SPA. Don't expect a great breakfast, you'll only get a decent one. Bus stops in front. If you're in a hurry, use Uber. Don't forget your rubber slippers at home.

We received a very friendly welcome on arrival, us and our wee dog. This hotel is in a quiet location not far out of the city centre but far enough to avoid the congestion charge. We got an uber into the city for our special night out Our room was well used but comfortable and spotless and the bed was enormous. We slept well. The breakfast was beautiful, well cooked and very high quality. We would happily stay again

Fantastic service from all staff especially Taylor, nothing was to much trouble. Room was specious and very clean. Breakfast was out of this world. All staff went beyond to assist us. First time in Edinburgh and would return and would 100% stay at this hotel.

Tired and dated hotel - not reflected in the price. Rooms are adequate, breakfast was lovely, service inconsistent. Very disappointed in the bistro/restaurant. Fine if you want basic but not what we expected. Rooms - clean, plenty of space but TV didn't work and rooms too hot despite radiators being turned off. Food- Lovely breakfast, disappointing bistro / restaurant experience. Customer Service- some great service from some members of staff however several were miserable and didn't hide the fact! Bar and restaurant staff lacked training! This hotel was not what we expected from a Best Western hotel.

Generally a good long weekend stay with good facilities (pool, steam room, sauna gym etc.). Disappointed that TV reception was so poor in the room (403) that even the 4 main basic channels would more often not work than work. Bus stop outside hotel for Edinburgh city buses

Lovely wee hotel in a lovely wee location, and very close to the city centre - easily travelable by bus. Comfy rooms, delicious food, and a lovely atmosphere overall. Dog friendly too! Breakfast team were lovely and so helpful whenever help was needed. Tasty spread of hot food was offered, and the self serve aspect is always the best! Reception team were 5 stars! Special shout out to Jonathon on reception, he had the loveliest and sweetest manner and was so informative and helpful, and made the reception such a welcoming environment. Bistro and bar team were 10 out of 10! Very welcoming and smiley, and willing to help in any way they could. Special thanks to Sarah for being so attentive and friendly, she has such a cheery demeanour and made our dining experience even better. My friend loved her funky earrings as well! Food was also amazing, my friend had the fish and chips and I had the haggis neeps and tatties - which was served in a way I had never seen before, but it was delightful! Would definitely recommend, if not for the hotel then for the staff itself.

We have stayed here before the hotel is ok, the gym and pool is very nice, the food isn't amazing, but so many nice place to eat in the city centre. The rooms are clean. We had been given a room located close to the function room which was noisy all night. We could hear the person next door snoring. Breakfast is ok-ish just what you'd expect. The bar isn't great slow service and food is nothing special, if actively avoid the bar. The staff are all friendly and helpful especially Rakesh on reception who went out of his way to help, lovely young lady that served breakfast was smiley and helpful, the staff make up for the mediocre-ness of the hotel.

Friendly and welcoming staff. Large comfortable room which was nicely decorated and well designed for guest use. Easy to operate and effective heating system. Good breakfast that should suit all. Great location both for Portobellos promenade and transport links to the city. An excellent stay and would definitely stay again when in the area.

Nice hotel in a quiet location and possibly the cleanest place I have ever stopped. The rooms were comfortable. It has ample parking and has bus stop right outside the door and has it's own little leisure complex. If I had to find negatives it would be the low water pressure and the duvet cover had a ripped seam and that would be it and would not stop me from staying again. I ate as well and although nice personally I thought the menu to be a bit limited and over priced for what you got.

the staff are all so lovely. hotel is good too but the staff really make it a lovely place to be . breakfast was so good i am coeliac and the hotel cater well, with a good gluten free menu. the restaurant has a good menu too. 100 % coeliac friendly. the rooms are big and warm .

I have visited several times and absolutely love this hotel. Everything was great, clean, comfortable rooms, lovely breakfast, good spa facilities etc but what makes this place so special is the staff, every member of staff from the waiting staff to reception staff are all very professional, warm and welcoming and very friendly. I was visiting with my friend and she was blown away by how welcoming everyone was. It's in a great position, not far from Portobello which has a great beach vibe even 8n winter time. Wee special mention for Jonathon on reception his people skills are outstanding. If you are thinking about visiting go ahead and book you won't be disappointed.

Brilliant hotel. Jonathan the staff member was professional & friendly. Ideal location for beach & city. Rooms are cozy. Definitely will be back & dog friendly, it was perfect. Sunrise & Portobello beach. Walking tours in Edinburgh city.

Christmas stopover, family visit handy location, pet friendly hotel great customer service it's 3 star and that is the correct rating I'm sure if it was revamped in the future it would certainly be 4 star reflecting where the hotel is located in Edinburgh.

Always enjoy staying here which we do quite regularly. A very welcoming environment which has settled down after a fairly turbulent change in ownership. The reception staff are extremely friendly and helpful - special mention for Jonathan and Rakesh. The breakfast staff were likewise really welcoming and go the extra mile. Didn't eat in the Bistro on this trip but the staff in the bar were excellent as were the housekeeping team. I think this is what sets the hotel apart - the staff - many of whom have been with the hotel for years. Accommodation clean and comfortable, location ideal with parking and regular transport links.

While the amenities of the pub and sports center are great, the change in management has resulted in a decline in service. The front desk receptionists do not seem to have been trained in basic customer service skills. Also, now that it's run by a big corporation, the rugs in the rooms are in dire need of replacement. One staff member who's been with the hotel for years told me that he doesn't think the room carpets have ever been shampooed. It shows. The carpets are also fraying. I would recommend either replacing the carpets or ripping them up and installing luxury vinyl that's easy to clean. There was also a huge spiderweb in my bathroom that I'm shocked the cleaning staff did not catch before I entered the room. The accommodations are very modest so I would only recommend them if you are paying a very modest rate for them.

Could not fault the hotel or the staff at all. The reception staff were so warm and welcoming and nothing was too much trouble. The portions in the bistro were very generous and beautifully cooked and reasonably priced. There are bus stops outside the hotel for wherever you want to go, a trip into the city from the hotel took around 25 minutes. The hotel is about a 25 minute walk from the lovely Portobello beach which we visited a couple of times.

Offered us exactly what we hoped.....great bus connections with the city centre, excellent choice of menu options catering for our allergy issues, excellent parking and friendly staff. Rooms spacious and extremely clean.Highly recommended!

Sensibly priced hotel very convenient for buses. Clean and comfortable. Staff friendly and helpful. You'd have to pay a lot more to get better. Need to add some more words but what I've already said tells you what you need to know.... and still asking for more characters....

We had a fantastic stay at Best Western Kings Manor Hotel. Reception staff was so helpful, they provided very warm check in on arrival. Hotel was very clean and warm as it was quite cold weather in Edinburgh. We travelled as a family and we also used swimming pool facilities which was amazing and kids loved it. We stayed 3 nights and we had dinner each night and food was amazing. We deffinely will be back.

Probably the worst housekeeping service I have ever come across but excellent staff at reception restaurant and bar. The positives/ Rakesh, Eranga, Jonathan all superb kind hospital and polite (apologies if names are spelled wrong). In particular Rakesh went well out of his way to look after and care for us and if it was not for him and other staff this review would definitely be one star, The negative - the housekeeping, probably the worst service at any hotel I've ever stayed. Friday housekeeping staff nice and polite. Saturday told us she doesn't have enough time to clean the room fully. Sunday said the sheets are soiled with food spillage please can we change especially with having a baby. Sheets were not changed and made to sleep in soiled sheets and worse than that room not cleaned and left dirty, This really tainted and left such a negative impression for us, if it was not for Rakesh and other great staff this review would be 1 star for sure.

Excellent location to access public transport. It had its own bar that was great to relax with a drink after a day exploring. The guy that greeted me in the evening was very welcoming, the guys working the night shift that answered my early morning questions and to the new young in the bar. Thank you. You made me very welcoming. My room had everything I needed. Please take into consideration if you pay for a small room be prepared to hear the person next door snoring :)

Great hotel. Have used multiple times now. Good food, great selection always fresh Big rooms, with big comfy beds. Plenty of pillows aswell Helpful staff. Happy to help when asked Good location too. 5-10 minute drive to centre traffic depending.

Hotel very nice. Room good, beds a bit hard but room and facilities clean. Excellent Gym and pool. Restaurant OK. Breakfast was not very good. Bacon was hard and like shoe leather. I have no idea what the orange juice liquid was but it was watery and tastes nothing like orange. Hot chocolate watery too. For the price paid £13.95 I expected better. Would return to hotel but definitely go elsewhere for breakfast.

We booked directly with the hotel for one night as our previous hotel had no heating in the room. I had no expectations of BW but was blown away by the positive attitude of the reception staff, the room, the spa and pool, and the flexibility of the hotel in letting us check out at 1 p.m. instead of 11 a.m. First class.

Wonderful all round experience. Rang before arrival and was greeted with happy and helpful staff. Upon arrival the same friendly staff were there, and the room was wonderful. We booked a family room and it was huge! Bar was great and restaurant was the same

Have just returned from a two night stay at this lovely hotel. Our room for 3 was very comfortable, tea/coffee making facilities were great and with constant free refills!! The shower was excellent! Everywhere we went in the hotel, staff were really friendly and eager to please. Even though some of them are clearly new to their role we were impressed by the politeness in apologies for not knowing something. We ate a hearty breakfast from the buffet which included everything you could wish for!! We also ate dinner in the restaurant which was delicious, the lamb chops are well worth a try!! We didn't use the swimming pool but went to have a look, the staff there were really nice and offered all the information we needed. A special mention goes to the kind and caring reception guy who was most concerned about me being unwell on our last day (migraine). He arranged a late check out for us so I could sleep for a few hours. I was then woken up by the Fire Alarm going off!! I evacuated and then returned to bed. Ten minutes later the same guy rang the room to ask if I was ok. How kind, it was much appreciated.

We've been here a few times and always been a positive experience. Quick check in, clean hotel and spotless room with adequate space. Breakfast is lovely and hot buffet style. Portobello beach is a short drive away and fort Kinnaird nearby has all the shops you'd need

Good room, lovely bathroom and very clean. Comfortable huge bed. Couldn't fault the breakfast and all the staff that we experienced were attentive and efficient. Would very happily stay here again and would thoroughly recommend. Thank you.

Great breakfast and reception staff were all very friendly supportive and helpful. Some bilingual. Hotel has pool and gym I used both and these were fine, please take some footwear for the pool as its easier. Close to town centre via bus route takes about 35-40 mins into the city centre.£2 single ticket or day ticket £5.. Hotel close to supermarket and not that far from beach easy walk down via Morton Street to Portobello town. Bedrooms very comfy and tea /coffee tray available. Hotel has ample parking for all and lifts, Hotel is located next to A1 and not too far from City Bye Pass link road.

Fantastic hotel. Staff were lovely & couldn't do enough for you. Food was great. Hotel was spotless. Only let down was que for coffee machine at breakfast (flasks were empty) & bedrooms were slightly dated. Would return - great value for money.

I booked a single room and was pleased to find a large bed, which was probably what would be called a double in the past. The room was very comfortable and I had a good sea bass for dinner in the restaurant. The reception staff were friendly, the restaurant staff probably too busy so not so engaging. Breakfast was good with tattie scones and haggis in the mix. The only negative is that you have to avoid parking under the trees because there is some sort of pterodactyl around that left my car covered in mess.

The hotel was very nice, the staff very helpful. Our only criticism was of the catering. The first night we had dinner there but the service was incredibly slow. It was hard to even order the food. We waited a very long food for it to arrive and even went to the chef at one point to find out what was going on, and discovered our food all laid out but no-one to serve it. In the end the chef brought it out to us. Not good enough. The breakfast was OK but staff did not clear the tables and we ended up putting our debris on other tables. It was a pity because otherwise the hotel was excellent.

Stayed here last week as a 70th birthday treat and could not have chosen better. From being greeted at reception on arrival right up to our check out we found the staff and accomadation were excellent. Very friendly, informative and welcoming staff and an extremely comfortable, spacious room. My husband had been in touch with the hotel and they had even put a birthday banner and balloons in our room which was a very nice surprise. Thank you so much for this unexpected gesture. Room was large, warm and well equipped. Nice fluffy towels and a wonderful shower room. Local bus into the city centre stops right ouside the hotel and ran frequently. The only dissappointment we had was in the breakfast room. The food and choice was extremely good but the service lacking at times. Frequently waiting for replenishment of plates, tea bags and various food items. The breakfast staff certainly did not give the same level of service as the rest of the hotel. Jonathon on reception deserves a special mention. He always found time to engage with us and went above and beyond what we expected! A big thank you to all at the Kings Manor Hotel for making my birthday such a memorable one. If we are ever back in Edinburgh we will definitely stay with you again and would highly reccomend this hotel to friends and family.

Nice hotel, but rooms and bathroom looking a little tired ,shower was not good very weak .. good choice of breakfast could be a little hotter , coffee was a bitter but that's just a matter of individual taste , leisure facilities nice pool ... staff very friendly and helpful. have stayed twice, and I would stay again, but I would look at other options first !!

When I checked in the hotel double charged me for the room. Make sure you use the card you booked the room with to pay. On check out the bill was incorrect. I was over charged. Make sure you check your final bill. Overall comfortable stay. The 44 bus right outside the hotel which goes straight into town. Breakfast was good, room was clean and staff were helpful.

This is our 4th stay at the Kings Manor in the last 6 months and as usual had a very enjoyable time. Club Room was spacious, clean and modern. Friendly and helpful staff. The hotel is also pet friendly which is a deciding factor for us when choosing a hotel. Lots of parking available. Looking forward to returning again in the near future

Once again an amazing stay at the Best Western Kings manor hotel! A great welcome and quick check in process, lovely adjoining club rooms , very clean and comfortable. Everything you need for a great stay. Staff as always so friendly and welcoming, nothing was too much trouble. Good breakfast selection with plenty of other options on request. My only observation would be that little jugs for milk would be most beneficial for pots of tea. We will be back.

I've stayed in Portabello before, so I booked a hotel as no apartments were available in budget with parking. We had a great-sized room and a warm welcome. We used the leisure facilities on our first night, and being too tired to change and go out, we opted to eat in the Hotel Bistro. We both opted for the vegetarian options. The Bistro was playing Heart FM quite loudly, Ads and all which disturbed conversation. The food was awful. I'd say each dish was microwaved. The Mac and cheese was worse than a ready meal: unseasoned, with no sauce. Cheese melted on plain boiled pasta. The beetroot risotto was new on their menu. I couldn't detect risotto rice; it was very bland, and the goat's cheese balls on the top were fried, not runny inside, and I'm not sure how the two were meant to compliment one another. It was a shame because we'd eaten so well elsewhere in Scotland, and we'd assumed a hotel bistro would be good.

In common with other recent reviews I spent three nights at this hotel recently. It is probably one of the worst hotels that I have ever stayed in. Bedroom, just about able to swing the proverbial cat but access to the bathroom was limited by the arrangement of the door. I had asked for a room at the back of the hotel as on previous stays I had been given a room at the front which was noisy, didnt get one. That said it was clean and was serviced daily. But is a heavy weight duvet needed in a centrally heated room? And, it could do with somewhere to put a suitcase other than on the floor. Breakfast. Awful. Hot stuff was cold, the continental counter has pineapple, water melon, triangles of cheese and bits of cold meat. One coffee / tea machine with queues until it ran put of milk. Toast, plastic bread. Why not the wonderful Scottish morning rolls and decent bread? Our conference dinner. The menu for both nights that I was there was the same, (I went into Edinburgh for the first evening so avoided the clash of menu choice) but for the ´proper' conference dinner there was insufficient staff so it ended up as a self service buffet in the restaurant...... Check out. I was hoping to leave at around 8 so had an earlier breakfast. The staff at breakfast were lovely so not all is bad! But. The conference had booked a rate dinner B&b, including the third, Sunday, evening, after the meeting had finished. On checking out the desk manager told me that dinner was not included........I was not prepared to argue this as I only had a light supper but I was not going to pay for a bottle of wine that I hadnt ordered nor consumed inadvertently ! For some twenty minutes he argued that I must have had that item as it was on the bill but even though there was no receipt in the room folder, he insisted in going through all his paperwork, including trips to the back office before he failed to find the non existant signed check ! This guy needs to be sent on a customer service course. So, generally, not a pleasant stay for a conference/meeting and I certainly would not recommend this place. And whilst I recall, in the meeting room, first day had decanters of squash but no water and no glasses, second day, squash and an empty jug for water and it wasnt until Sunday that glasses arrived.....it has to make you laugh... I feel sorry for the staff who must be struggling. I understand that management has recently changed but that is little excuse. Also for two members of the group who, even having booked a roomed with disabled facilities were told that it wasnt available so could not stay and went back home. On the bright side I doubt that this place could be worse but it needs a change to the management and another coffee machine!

Room was dirty and not cleaned when we arrived no other rooms available Room was serviced for our return but then was disturbed in the morning by a dog barking in the room next door. You have to ask at reception for a progress update I personally think it's poor customer service. I actually stayed at the hotel in march had an issue over hotel rates left my email with the receptionist and asked to be contacted still waiting for a response.

There's a lot to like about this hotel for tourists, no least friendly staff, clean rooms and decent evening meals - the fish a chips was especially good. What was a let down was the breakfast provision. As you'd expect if get's busy, creating length queues at the single coffee machine. They've also automated the orange juice dispenser which, for me, generated a glass of orange coloured dish water. For a hotel which caters for tourists from the mainland Europe, the Continental breakfast provision is woeful, just some cheese triangles and salami. Should be much, much better if you don't fancy the 'full English' fry-up. I'd certainly go back as the rooms are quite good value and hotel is well located for visiting Edinburgh. But they could do better for breakfast.

We stayed here 2 years ago and had a lovely stay, but it has gone downhill massively since then. I note that new owners have taken it over earlier this year, and it looks like they have made many cutbacks, yet prices have gone up but the standards have slipped. I notice there are lots of coaches coming in, so those people will only be staying for one night, whereas we stayed for the week. Good points are: there are buses running just a couple of minutes walk from the hotel, there is a spa area attached as part of the hotel, the staff here are all very polite and professional, recycling of waste from your room is done, although it would be good to have bins outside for the same as there were lots of plastic bottles in a waste bin. We booked a Standard Triple room but had a Standard Double room. The room was very tired looking, where there were a lot of repairs/finishing outstanding. e.g. window board is loose with no end cap, soap dispenser next the bath broken, socket hanging down under the sink (dangerous) should have a panel covering it, old bath mat hanging up (unhygienic) There is no air conditioning; we had the window open every night, but it was still warm, even when turned down the radiator, must be unbearable in summer. There is a big skip in the carpark, and looking out of our window to a discarded pet poop bag on the ledge (we were on the 1st floor) The hospitality tray doesn't cater for those who have decaf tea, but they do with the coffee. The room servicing was pretty hit and miss - the drinks tray took 5 days to be wiped clean, not all crockery/utensils left back out for use, bins weren't wiped clean, with coffee/tea runs down a pale coloured bin, bed linen wasn't changed in the 7 days we stayed, and for the last nights stay were only left with the one towel. The cooked breakfast was a poor standard and not worth the charge - bacon was very fatty, undercooked and had a tang to it, sausages poor quality, had a problem getting soft boiled/poached eggs took a few attempts to get it right. It has now changed to self service for tea/coffee and juice (machine) also cutlery which I think is a shame as you are losing the personal touch, I also wouldn't like to be in the queue when coach loads are staying. You come away for a rest and shouldn't have to keep asking/chasing things, which just causes stress and then spoils your holiday. This is not what I expect from a Best Western hotel, very disappointed, the staff are trying their best but obviously their hands are tied. We won't be back unless it improves, which I think many people may do the same. What a shame!

Loved the hotel, staff very friendly, room was huge , clean , hairdryer and iron in the room. Parking, easy access to Edinburgh, there's a train station a few minutes walk away, shopping centre few minutes drive , buffet breakfast. Will definitely be back

The hotel was clean and comfortable. Unfortunately the restaurant let it down. The staff were inattentive and the menu poor. The menu was very limited. When asked for the evening menu we were informed that they only had the lunch menu available very disappointing

The toilet didn't flush completely and we reported it in the morning at 10 a.m. The bathroom also smelled of urine. It still wasn't fixed at 4 p.m. In addition, when we got to the room at 9 p.m. the night before, the heat was on full blast and the hotel couldn't turn it off. It's been a miserable trip and would not recommend staying here. Footnote: as I was at the front desk at 4:30 p.m., another customer was complaining that their reservation said a double bed and single bed and they were assigned only a double bed. The staff is not helpful or professional at all. I guess one guest won't have a bed tonight. The Indian woman at the front desk was extremely cavalier about the problems. When told the room phone didn't ring she said, “Did you want a wake up call?” She didn't offer to get it fixed. Lastly, she didn't order the taxi we needed the next morning. We were lucky we didn't miss the train. (The young man at the front desk said there was no record of taxi order.) He was great; friendly, helpful, and polite. I don't recommend staying here.

I booked this hotel room several months ago supposedly at a bargain rate £165 for room only for my daughter and myself for post theatre stay. We arrived at 11.30pm tired and ready for bed. It was like a warren to get to room which was a very small twin. Please see comments in title. Phoned reception to say it was unacceptable and he said someone would come up to clean it! After negotiation upon we insisted on a different room we did get a cleaner larger room. Manager tried to tell my daughter the first one was ok and typical of a standard twin. As we have both travelled extensively this didn't go down well with her or me. I booked this hotel as had stayed there a few years ago and had a great time with positive interaction with the family who owned it. It has gone downhill considerably in my opinion On checking out the young man at reception asked how our stay had been and we mentioned the room move. He did apologise and said he had noted it on our record. No need as we would never go back.

The service was poor. Attention to details are absent. The room was not cleaned with the right level of attention. The fruits were rotten. Items were missing from the buffet menu.. the duty manager did not seem receptive to any request. Service was poor in general

4 night stay for visit to Edinburgh. Very good hotel, and comfortable room with good facilities. The en suite was like new, perhaps recently refurbished. Breakfast each morning was good, although on one occasion I tried the porridge, which was disappointing for Scotland. Bar and lunch/ dining menu available, with a choice of 'light bites' and also main courses. Bus stops nearby for direct travel into the city centre. Local area has changed a bit since last visited in Summer 1998 .

The high point of our stay was the desk staff. They were all wonderfully very friendly and helpful. Although I've highlighted some issues, the hotel is decent and a good option. We visited apparently during a peak week end in September which is reflected in the cost for room that was generally priced well under the current rate. The rate did not include breakfast of any sort of complimentary prepared tea although there were plenty of free tea bags to prepare it in the room. When I checked in for our first night, which was priced at a high weekend rate, I was told my room included breakfast however we quickly found it did not and was shocked to find I was charged for three full breakfast meals totaling over £40.00 for one cup of tea and a banana. The desk clerk accommodated the bill because when I left that morning, he knew I had only gotten a cup tea of which I committed about not having water to make tea in my room and he told me the water from the tap was good. He may or not have seen the banana. I'm not sure but we definitely did not stay and eat breakfast. Our room was small. We had 3 singles and they were not comfortable. The small room was appealing with an updated shower/ bath option. We did have Internet access at no additional cost. The room did NOT have fridge and No air conditioning so we relied on a breeze from small window for air circulation. When that was not enough we found the hotel would provide a fan. Great. Dear Housekeeping, you made the beds everyday of our stay and all 3 beds were used and 3 bath towels were intentionally left on the floor and yet you only left 2 bath towels everyday…. So everyday, except the final night, I had to go to the front desk and get the 3rd bath towel!!! Clue if there are 3 beds to make and you remove 3 sets of towels, there are probably 3 people staying with each requiring their own towel. Also my reservation was for 3 people. The hotels' location was favorable and had plenty of free parking. It is about a half mile from the beach and out of the mayhem of downtown Edinburgh and requires only a 20 minute scenic bus ride or 8 minute train ride. The bus stop is literally in front of the hotel and the train is 5-7 minute walk around the corner. Either option works well. There is no business center although the front desk clerk offered to print boarding passes if needed and NO USB ports in the room but we did bring a couple of converters. Our window sheer was ripped and the carpet outside our room was ripped and stained as was stains on the seating areas along the corridor to the rooms. All the other decor was fine.

This is the best lodgings we have had in UK. Bed is enormous, two king singles pushed together. Room is large with excellent facilities. Shower is awesome. I am a large man and had plenty of room. Located a bit out of the City. There is a bus stop outside on ride £5 for a day ticket. Took about fifteen minutes to main city area. Large lounge/bar excellent service from young staff, obviously well trained. My only complaint is WiFi. There was WiFi but it was slow and dropped out. Hotels need to understand that this is critical for travelers