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Best Western Premier Grand Monarque Hotel & Spa, Chartres

4.5/5  - basé sur 1248 notations.
22 Place Des Epars, 28005, Chartres, France - See map
Best Western Premier Grand Monarque Hotel & Spa - Comfort Guest Room The Best Western Premier Grand Monarque Hotel & Spa is ideally located in the center of Chartres. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

The Best Western Premier® Grand Monarque Hotel & Spa is a famous first class hotel offering modern comfort while keeping the charm of an old beautiful house. The hotel's elegant service, nice restaurant, private garage and location in the heart of chartres, next to the cathedral, museums, and old town will make your stay unforgettable. Enjoy your stay.

Best Western Premier

Grand Monarque Hotel & Spa

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Hotel advantages

  • Restaurant
    Restaurant
  • Spa
    Spa
  • Cocktail lounge
    Cocktail lounge
  • 24-hour front desk
    24-hour front desk
  • Safe deposit box
    Safe deposit box
  • Multilingual staff
    Multilingual staff
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2018
based on 1248 guest reviews
NOTE ISSUED
Excellent
666
Very Good
462
Average
77
Poor
34
Terrible
9
REFER TO NOTICE
Business Business
107
Couples Couples
746
Family Family
199
Friends getaway Friends getaway
89
Solo travel Solo travel
37
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"exceeded expectations"

5
22/10/2018

great position close to station and major sites .Made to feel welcome by all staff Our room was lovely with padded wallcovering The michelin star restaurant was awsome and the breakfast superb There was a good atmosphere in the bar

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, What a positiv feedback ! First of all, we would like to thank you for choosing our sweet home for your stay in Chartres. We hope that you had time to discover our beautiful city and that you appreciated it as well as our different services. Be sure that we won't miss to share your kind return also with our gastronomic restaurant team which will be really happy of having managed convincing you :) We wish you a very pleasant day Best regards La réception

"Lovely hotel with friendly and helpful staff"

5
03/10/2018

The Grande Monarch is a lovely hotel with friendly and helpful staff. Our room was comfortable and nicely decorated. Valet car parking was available for a reasonable price. The hotel is in a great position,opposite a wide open plaza, and a short walk from the old town centre,shops,restaurants and the wonderful Cathedral. Food was OK,just not really to our taste. Great cocktail menu in the bar. We would definitely return to the hotel if we visit Chartres again.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, We warmly thank you for your stay at Le Grand Monarque. Thanks also for sharing your experience with the web users. We are glad having been able to satisfy your expectations and we hope that you had time to discover our beautiful city of Chartres, especially by night with its famous light show :) As you mentioned it, the valet parking service is a quite appreciated service. We usually advise clients to book it in advance in order to be sure to get a place in our private parking (because of a limited number of places). Regarding food point, we remind you that an other restaurant may satisfy your taste : Le Georges, the gastronomic restaurant of hotel. Maybe next time you will have the opportunity to taste this one and to let us know about your impressions :) We hope that you will keep a great memory of your stay in our establishment and we wish you a pleasant day Best Regards La Réception

"Great location and staff."

5
21/09/2018

The staff was very helpful and recommended not missing the Chartre Cathedral Light Show which was outstanding. The location is a 10 minute walk from the train station and about 5 minutes from the cathedral. Notre Dame of Chartre is our favorite cathedral in Europe; well worth the time to visit.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Indeed "Chartres en Lumières" is a must-see and it almost the end ! We're really happy to know that you had time to discover this event and our beautiful city by the way. :) We hope that you also had a very pleasant time at the hotel and that you spent a lovely night :) Our team wish you a nice week-end and remain at your entire disposal Best regards La réception

"Very Convenient Hote"

4
20/09/2018

Ideal place to stay in the city center. Easy walking distance to the major sites. The staff couldn't have been nicer or more helpful! The rooms very very nice and well appointed. Noise between the rooms could be a problem. We could hear our friends talking in the adjoining room. The breakfast was not included and was rather expensive. Of course MacDonald s and Subway are right across the street! Highly recommend.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, All the Grand Monarque team thank you for your recent stay and the confidence you put in us. It's with a big pleasure that we discover you spent a very pleasant time here and that you felt at ease thanks to the kindness and to the attentions of our team members. We've well noted your remark regarding the soundproof in the room you were in, be sure that this information will be shared with the concerned service so that the problem could be solved. Regarding the breakfast served at the hotel, indeed the price is about 17 euros for the buffet style breakfast but we also propose an expressa formula at 7 euros per person. We hope that next time your road will cross our beautiful city of Chartres you will come back to Le Grand Monarque. Our team wish you a very good day and remain at your entire disposal Best regards La réception

"Refreshing change"

5
10/09/2018

Refreshing change from some of the prettiest hotels we stayed in. Definitely an upgrade. The reception staff was very accommodating and helpful. The location of the hotel is within walking distance of the major sites and cathedrals in the area.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you very much for your fidelity and recent stay ! That's a great pleasure to discover that you deeply enjoyed your coming here and also the room you stayed in. Indeed, as you mentioned it, we're currently working on renovation and modernisation of our rooms. It takes time but be sure that (as you've noticed it) we aim at accommodating each stay the best way possible. We remain at your entire disposal and our team wish you a very nice week-end Best regards La réception

"Beware the room you ask for "

4
08/09/2018

Only four cos I can't give three and a half. First room we were shown I wouldn't let my dogs sleep in !! There was no phone we were told the line was out of order I'm recovering from a broken leg I cannot not have access to a phone. The safe ???? wasn't even bolted down you could pick it up and walk out with it !! The room was decorated in the ‘70's. It was horrible with a filthy dirty carpet ! We were eventfully shown a different room mostly because we were staying more than one night and blatantly I wouldn't leave reception until it was sorted ! The next room was a breath of fresh air thus why I say beware the room you ask for make sure you ask for a re furbed room. They aren't immaculate but at least they are in the 21st century !! Breakfast is good and included but there is a discrepancy between close time Sat and Sun reception say 10am all the literature says 11am !!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Thank you for your stay and for taking the time to share your experience with the web-users. As discussed at the front desk, all our rooms are different and we're really disappointed that the first room you were in didn't fit you. We've tried to do our best to arrange an other room and to accommodate your whole stay the best way possible. Be sure that the satisfaction of our clients is our priority and that we want you to spend a very relaxing time in our sweet home. We advise you, for a next stay, to be in touch with our reception team if you have any preference for a room and some special requests such as the colour of the room, its modernity or even decoration. We remain at your entire disposal regarding your stay. We hope that you had a very good time during the rest of this one and we wish you a beautiful Sunday Best regards La réception

"A comfortable, friendly hotel in the city centre"

5
07/09/2018

We stayed here for 3 nights and had a very pleasant experience. The hotel was comfortable and the staff were pleasant and extremely helpful. The bedroom was comfortable, and the breakfast options as they should be.We had forgotten to book valet parking, but they managed to accommodate us for two nights out of the three, and the nearest public parking area (Place des Epars), is just across the road. We had an excellent stay - thoroughly recommended.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you very much for your stay and also for your kind comment that we will share with our whole team. We're very happy to know that your first experience here was very positiv and that you keep a great memory of your stay. That would be with pleasure that we would welcome you again if your road would cross our beautiful city again. Next time, indeed, do not forget to book a place for our private parking before arriving ;) Thank you very much again We wish you a nice week-end Best regards La réception

"hot in france"

4
03/09/2018

very attentive, clean, helpful, cute rooms. walked across the street for food and to view the chapel and shopping. food was also close by. we also ate breakfast at the hotel in the morning. very good service

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you very much for coming in our sweet home. Indeed, the hotel is located very close to the Cathedral (10 minutes walking) and to the pedestrian center of the city of Chartres. Thus, we hope that you had the opportunity to admire the beautiful "Chartres en Lumières" light show and that you enjoyed it ! :) We are glad to know that you had appreciated the confort of your room as well as your whole stay. We wish you a very beautiful day and we hope to welcome you again next time you will come in Chartres Best regards La réception

"Another wonderful 2 nights "

5
02/09/2018

This is our Sixth time at Le Grand Monarque and for the last 3 years we have decided to stay for 2 nights on our way back from the south to the UK because 1 night was just not enough to enjoy what the old duchess of a hotel has to offer. Beautiful Prestige rooms the delightful relaxing Madrigal bar a very good spa with outside seating and 2 excellent restaurants. Frederic and Laurent have been with the hotel since we started staying and every year greet us by name. The personal touch goes a long way. We highly recommend a stay at this Grand Dame in Chartres.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, What a beautiful comment ! Thank you very much for your fidelity and stay ! We wish we could continue to make you satisfied every year a bit more :) We are very satisfied about your feeback and glad that you enjoyed the different services proposed by our establishment. Looking foward to seeing you again next year ! :) Our team wish you a beautiful week and remain at your disposal Best regards La réception

"Super location, great hotel"

4
31/08/2018

We had just one night here and had booked a Family room that came with a king bed and a sofa bed. There was just the 2 of us but when we travel we like extra space. We had room #308. The room was a good size, even with the sofa bed made up. Good size bathroom with double sinks and plenty of amenities, large bath, separate walk in shower and closed off toilet. Nicely decorated although a little dark due to layout of the rooms but ok. Bed was super comfy and good selection of pillows. The hotel is in a great location on the square and edge of old town. If arriving by car, there is a 15 minute load zone in the street next to the hotel (not out the front) and they have a man (Frederick) who helps with luggage and parks the car. Parking is €10 a night. Lovely bar area and great service that included delicious, complimentary cheese puffs with drinks. We are dinner in the Brassiere, which was very popular and our meals were great. Only problem we encountered was not having our room recognised when we tried to charge our drinks and not being down our dinner bill before it was finalised and added to our tab. Would definitely stay again.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, We thank you very much for sharing this nice comment with the web users and also for sharing your stay in Chartres with us in Le Grand Monarque. We are very glad of this very positiv comment and we hope that indeed, you enjoyed a wonderfull stay in the hotel but also in our beautiful city of Chartres. Regarding the valet parking service, indeed, at the core of the city center, it is usually quite appreciated by our clients, and the cost (10 euros) includes the secured parking and the valet parking service. Our whole team thank you so much again and still remains at your disposal. We are looking forward to receiving your next dates :) Best regards La réception

"Very comfortable in a great location"

4
27/08/2018

You largely know what you are getting when you book a Best Western Hotel. The rooms are attractive, comfortable and air conditioned and the hotels tend to be large and without a great deal of individuality. That said, this particular hotel was in a great location and had really helpful staff. If you are driving, make sure you book a parking space as there is no free parking nearby and the local carparks are expensive.We didn't eat in the restaurant but it was very attractive and the food smelled great.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, On behalf of our whole team, we thank you for your confidence and we are very glad that we've managed to satisfy your expectations. :) We hope that you appreciated this moment and that you will keep a pleasant memory of your stay in our sweet home. Indeed, our private parking and its valet parking service (10 euros, on booking) is quite appreciated by our client, the hotel being located in the real city center. Nice that you enjoyed it ! We remind you to book this service in advance :) We wish you a very beautiful day Best regards La réception

"a very pleasant night in a beautiful town"

5
23/08/2018

we had a very nice room a very comfortable bed and pillows . with tea and coffee making facilities . we had dinner in the hotel which was very nice not a large menu but did offer healthy options if you prefered

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, First of all, our team thank you very much for choosing Le Grand Monarque for your short stay in Chartres. We hope that indeed, you spent a confortable night and a very nice time among us. Be sure that we will share you kind comment with our restaurant team, we're very glad that you appreciated the different services of our establishment. We wish you a lovely day Best regards La réception

"Simply wonderful "

5
19/08/2018

We stayed here for one night, and could easily have stayed for much longer. Not only is Chartres a wonderful place, but this hotel is simply superb, and excellent value. Reception staff on check in could not do enough, making sure that we could park even though the booking agent we had used had not made clear that parking needed to be booked. The room was excellent; we both slept like logs in the very comfortable room. Service in the bar and at breakfast was good, with a very wide selection available at the buffet restaurant. The hotel is in very easy walking distance of the main attractions in the city; the cathedral can be seen from the front of the hotel. We have already decided that we will return to Chartres, and will try to book this hotel again, then.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you for coming in our sweet home ! Indeed, the hotel being located at the core of the city center, everything is really easy to reach (Cathedral : 10 minutes walking distance). We hope that thank to this location, you had the opportunity to enjoy the famous light show during you stay :) Anyway, we're very satisfied that you had a lovely time here and we hope that you will come back with pleasure Have a very nice week Best regards La réception

"Very disappointed"

2
19/08/2018

This was the third time we have stayed at this hotel, so we were really looking forward to our stay. Upon arrival we asked to book a meal in the restaurant, to be told there was no room , but they could squeeze us in, in a side room in comfy chairs, we agreed. Upon arriving in the restaurant, we took our seats, with other people who had obviously also been 'sqeezed in' . The service from start to finish was poor at best, and I have to state that the main restaurant never achieved more than 50% patronage. . I did complain about the service and standard of food to the restaurant manager, and he gave us 2 glasses of champagne ( I did not raise my concerns to get free drinks). All he did was blame the kitchen, which was absolute rubbish. We have always enjoyed our stays here in the past, but never again. Thankfully we had a great night in Chartres at a free open air concert which rescued the night. It is worth noting that this hotel seems to have been recently upgraded to a best western ' premier which seems to have totally gone to their heads.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, First of all, we would like to thank you for your fidelity and your new recent stay. We're really disappointed about your feedback, we wish we could have managed to respond to your expectations again. However, indeed, we usually advise clients to book restaurant before arriving at the hotel, because this period is really a peak-season for us (and for the other restaurants in the city center), and Friday and Saturday night are very busy every week. We do not know exctactly what happened at the restaurant on this evening, we invite you to be in touch with us in order to fix the problem with restaurant. Be sure that your satisfaction is our priority and that's why 2 cups of champagne were offered following your diner. We really apologize about your disappointment, your comment will be shared with the concerned service. We hope that we will have the opportunity to convince you an other time Our team wish you a very nice week and remain at your entire disposal Best regards La réception

"Pleasant overnight stay "

3
07/08/2018

This was a one night stay. The room was adequately furnished and clean. We decided to use the spa; we had to pay extra for this, and it was rather crowded with couples so we didn't loiter. We decided to have breakfast in town as the hotel breakfast was pricey.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir; We hope that you fully enjoyed your stop-over in Le Grand Monarque and that you had a relaxing time here. Indeed, as mentionned, the Spa access is not included in the price of our rooms. Note however that we do propose a preferential rate and that you can have the access without booking (15 euros per person and per day instead of 45 euros for non-clients of the hotel and on booking). Regarding the breakfast, we advise you, for you next stay to request a special rate including breakfast, more advantageous (very tasty buffet style breakfast with hot and cold local products as well as sweet and salty products). This is usually very appreciated by our clients :) Our team remain at your entire disposal and wish you a lovely week-end Best regards La réception,

"A nice hotel. Nothing special."

3
05/08/2018

Pleasant hotel. Very well placed in the centre of Chartres. Very limited onsite parking but huge underground parking very close by. A lot of stairs to enter so difficult with luggage and limited help available. Rooms small but comfortable with OK bathroom with, in our case, a shower over the bath - - although the shower was poor at temperature control.... Quiet. Decent aircon.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Our team thank you very much for your confidence and stay and we hope that you had a very nice time here in Le Grand Monarque. Do not hesitate next time, to be in touch with our team for any information or help you may require during your stay. We usually propose help to our clients for parking but also for luggages, we might have not seen that you had big luggages with you. If so, we really apologize and remind you that we are at your entire disposal 24 hours a day. Regarding your remark about parking, we remind you also that we do have a private parking at 10 euros per night, on booking. Otherwise, indeed, clients can park in the underground safe parking located just in front of the hotel or in the street if they find a place available.Drop-off areas are also available on the front of the hotel or on the side of the hotel. Our team wish you a beautiful day ! Best regards La réception

"Beautiful property! Choice location! Parking sucks."

4
29/07/2018

The room was perfect: spacious, modern, spotless, and it included a shower and separate bathtub. The staff made ever effort to help us with our admittedly over-indulgent requests and generally the service was great all-around. The location is also great. We only had one complaint, but it was annoying enough, that I probably wouldn't stay there again, it had to do with the parking. It was unnecessarily complicated. There is short term parking just next to the hotel for when you arrive, but it was ALWAYS full. The parking lot is nearby, but you can't access it on your own, you have to call the front desk and wait for them to buzz you in, and if they are on the phone they won't answer, so you're stuck on a narrow street and may have to move if another car comes along, the road shots you out onto a big ring road, and it'll take 10 mins to circle the city and get back to the parking. It's just a dumb system! By providing a key-entry or the ability to type in a code would solve the problem.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, We're glad that you enjoyed the room you had for your stay and also the welcoming you received by our team :) Your satisfaction is also our, and be sure that we take pleasure to share with you informations about our beautiful city, informations also about how to facilitate your stay here and how to fully enjoy your stay in Le Grand Monarque ! We hope that you will keep a great memory of this one ! Regarding your remark about parking, we remind you that we do have a private parking at 10 euros per night, on booking. Otherwise, clients can park in the underground safe parking located just in front of the hotel or in the street if they find a place available.Drop-off areas are also available on the front of the hotel or on the side of the hotel. Our team remain at your entire disposal for further information you may need Best regards La réception

"Hoped it would be better"

3
28/07/2018

I booked this well in advance as a stopover on our return leg from the Dordogne. 9 nights away on our trip and all but this hotel were family run establishments. I'm sure this hotel was fantastic in its day but now it just feels slightly tired and in need of love. The staff were friendly enough but the rooms felt dated and had the smell of faint tobacco/old air conditioning. Parking was on a nearby street that was around €6 overnight. I declined the optional breakfast at €17 each (the only stay that didn't include breakfast) Plus points - you're in the centre so close to restaurants and the sights. I would certainly visit Chartres again but I would find alternate accommodation.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, We thank you very much for your short stay in our sweet home. Unfortunately, we are disappointed of your feeback and we would have expected that you felt like at home and confortable in the room you had. Be sure that we consider your comment and that we will share it with the concerned service. Be sure also that we are working day atfer day at modernizing and renovating our establishment in order to propose the best offer and best service possible to our clients. Moreover, all our rooms are different one from the other and we hope that you will come back to try again the experience. We bet that we can managed to satisfy your expectations ! :) Our team wish you a very nice day and remain at your entire disposal Best regards La réception

"First time I stayed at a Best Western and the Grand Monarque was a 10!"

5
25/07/2018

On our way from Paris to Angers we decided to stop for the night in Chartres. Chose this hotel because of the trip advisor reviews. It was very clean, bed was really comfortable, and the room was a good size. We ate at the restaurant and it was very good. Everyone we came across at the hotel, from the restaurant wait staff to the reception, were super friendly, helpful and accommodating. Exceeded my expectations. The town was so nice. Great restaurants and the light show is amazing. Loved our stay here and I would absolutely return.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you so much for choosing Le Grand Monarque for your short trip in Chartres ! We are very satisfied of having managed to overpass your expectations ! We are glad also that you fully appreciated your stay here and that you've been sensitive to the welcoming that you received from our team when you arrived ! We wish you a very nice day and thank you very much again for this very positiv feedback regarding your experience in our sweet home ! Looking foward to welcoming you again Best regards La réception

"A good hotel in a fine central position"

4
21/07/2018

Grand bedrooms with high ceilings with umpteen useless pillows none of them down. If there was music I was fortunately not to hear it being slightly deaf. Only a five minute walk from one of the world's finest cathedrals The staff couldn't have been more helpful

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, We thank you for your confidence and for taking the time to share your feedback regarding your experience in Le Grand Monarque. We hope you felt confortable in the room you booked and that you appreciated the charm of this one :) Regarding the noise, be sure that our rooms have double glazing and are soundproof :) It was a pleasure for our team welcome you in our home, we hope that you felt like at home. Have a very nice day Best regards La réception

"King of Hotels"

4
19/07/2018

Pleasant location with handy valet parking. Efficient check-in. Friendly. Room was comfortable and very clean. A/C & TV and wifi all worked well. Booked at TA recommended restaurant by the cathedral, but it was closed. Crazy. Hotel breakfast was self service buffet. Squeeze your own OJ. Good supply of fruit and cold meats. Scrambled eggs only slowly replenished. Newspapers available.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you very much for coming in our sweet home. Indeed, the hotel is located very close to the Cathedral (5-10 minutes walking) and to the pedestrian center of the city of Chartres, we hope that you had the opportunity to discover it ! We are happy to know that you had appreciated the different facilities, services of the establishment and the wecloming of our team also. :) Our team remains at your disposal and wish you a very beautiful day Best regards La réception

"Absolutely fantastic hotel"

5
17/07/2018

This hotel is right in the centre of the town and is therefore only a few minutes walk away from all of the star attractions. My check-in was really good and the room that i had was excellent with fully functioning air-conditioning which is so important in such hot weather. Their top class restaurant was closed on Sundays and Mondays as is often the case on the Continent (why?) so I ate in the Brasserie which was fine. When I did go into the main restaurant it was really superb; everything about it - the service, the food the wines etc. were brilliant. I would recommend this hotel to anyone.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, On behalf of our whole team, we thank you for your confidence and we hope that we've managed to satisfy your expectations. We hope that you appreciated this moment and that you will keep a pleasant memory of your stay in our sweet home. We wish you a very beautiful day Best regards La réception

"Great hotel/great location."

5
16/07/2018

Great hotel and staff. Very centrally located. Very nice room. Excellent restaurant. Parking available. Very good value. Easy walk to Cathedral and all sites. Don't miss evening light show at Cathedral/other important buildings.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, We thank you very much for sharing this nice comment with the web users and also for sharing your stay in Chartres with us in Le Grand Monarque. We are very glad of this very positiv comment and we hope that indeed, you enjoyed a wonderfull stay in the hotel but also in our beautiful city of Chartres. Regarding the valet parking service, indeed, at the core of the city center, it is usually quite appreciated by our clients, and the cost (10 euros) includes the secured parking and the valet parking service. Our whole team thank you so much again and still remains at your disposal. We wish you a very plesant week Best regards La réception

"Excellent hotell in Chartre"

5
28/06/2018

I think there is something extra to stay in hotels that have a soul - hotels where the stairs creak and you see that it is a stylish building. At the same time I wish (of course) that the rooms are modern, have air conditioning and are clean. This is a difficult combination few hotels manage, but Monarque does it with style. We had a room on the second floor, and it was greate. We also ate dinner inside/outside in the restarant where they could slide the roof away. Money well spent - value for every cent.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, We are very glad that you've been sensitive to the charm and elegance of our sweet home. We also hope that the room you had fitted you and that you spent a very pleasant stay among us. Indeed, the Brasserie La Cour has a amoving roof that is really appreciated especially during spring and summer season. We hope that you enjoyed your meal :) Our whole team thank you very much for choosing Le Grand Monarque and wish you a very nice day Best regards La réception

"Hotel needs to be clear about charging extra for swim"

4
27/06/2018

The hotel is very comfortable. The staff in the reception and at breakfast were friendly and helpful. Short walk into the centre of Chartres. Parking situated near hotel. The breakfast was high quality with lots of choice. I would have given this hotel a 5 but was very irritated to have been charged 30 euros for two of us to swim for 30 minutes at the end of a days sightseeing. That a swim (only) would cost 15 euros per person was not apparent on the website, or in the room nor were we told when went to swim. We discovered this when paying the bill.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Our whole team thank you very much for having choosen le Grand Monarque for your stay in Chartres. We are very satisfied to constat that you appreciated your time here and that you also enjoyed our beautiful city of Chartres (even by night, with the famous light show "Chartres en Lumières"). We will share your feedback regarding the Spa, we thank you for explaining your point of view. However, please note that at every check-in, our front desk team take time to explain how it works for the ralaxing spaces of the Spa (access, price and facilities). Indeed, what you called the "pool" is actually a relaxing bath which is part of the relaxing spaces of the Spa. Moreover, the prices are written on our website, at the Spa and also at the reception. Our whole team is at your entire disposal for any information you may require. Be sure that we don't want to create a doubt around this point. We wish you a very nice day and we hope that you will keep a great memory of this stay Best regards La réception

"Classy hotel in Chartres"

5
24/06/2018

This hotel was the highlight of our stay during our road trip in France. First impressions very good , efficient friendly staff at check in and valet parking . The hotel is classy and charming with many period features . Our room was a very generous size with a bath and shower , bathrobes and fluffy towels , tea and coffee making facilities . Huge comfortable bed - had a great nights sleep. The bar was lively with a nice ambience and again great service from the staff . We didn't get time to use the spa or restaurant as we only had a one night stay .We loved it here and it was a short 10 min walk to the cathedral where you must go to watch the light show , it was a very memorable stay and I would recommend and return .

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Thank you so much for this wonderfull and very kind comment ! :) We are very glad that you had such a good time and such a good feeling in our sweet home ! And yet ! You still have to discover our 850 m2 Spa and our gourmet restaurant Le Georges. We hope that you will come back very soon in order to try it ! We remain at your entire disposal Have a very nice Sunday Best regards La réception

"Great place to stay when visiting Chartres"

5
24/06/2018

My extended family and I stayed here for one night as we toured the Cathedral. It's location is excellent - a short walk from the Cathedral and right across the street from the town center (which also hosts a periodic farmer's market that is excellent). The rooms were large and extremely well appointed - with modern amenities throughout. There's a bar attached that had a very upscale feel to it. The staff was friendly and helpful. The most impressive aspect to me was the value - our rooms were very competitively priced for the quality. Felt like a luxury hotel without the luxury price tag. If you're planning a visit to Chartres to admire the remarkable Cathedral, its quaint surroundings, and the mesmerizing nighttime light show), I'd highly recommend this hotel.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Be sure that your satisfaction is our priority and we are very satisfied of your feedback ! We are glad that you enjoyed your family trip among us and that you appreciated the kindness of our team and our beautiful city of Chartres. We hope that you won't doubt to come back next time your road will cross our beautiful city of Chartres Have a very nice evening Best regards La réception

"'Amazing'"

5
19/06/2018

I booked all my hotels well in advance to get good rates - and I totally got lucky here. The room (214) was amazing - more like an apartment than a room! - It's probably the first time I have ever walked into a room and thought "Wow - this place is amazing" Beautifully decorated, airy, spacious, very comfortable, luxurious. I couldn't have asked for more. The staff on the front desk were immaculate, very friendly and helpful. Would I stay here again - Without question. Exceptional.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, What a beautiful comment ! It's a pleasure to accomodate our clients the best way possible. We are glad that the room you were in had totally seduced you as well as the kindness of our front desk team. :) On behalf of our whole team we would like to thank you very much for your confidence and for taking the time to share this very positiv feedback with the web users. We wish you a pleasant week-end and we hope that you will have the opportunity to come back again in our sweet home. Best regards La réception

"Great Location"

5
17/06/2018

Great location for visiting Chartres. Located just away from the tourist walking areas, it is easily accessed by car. Customer service is very good. Recommended a nice place for dinner. Beds are good and comfy. Gave us maps without having to ask. Valet parking was very easy and reasonably priced. Access to the Illuminere light shows is particularly good, as one site is just around the corner.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, We warmly thank you for your stay at Le Grand Monarque. Thanks also for sharing your experience with the web users. We are glad having been able to satisfy your expectations and we hope that you had time to enjoyed the numerous assets of our beautiful city of Chartres thanks to the location of the hotel. As you mentioned, the valet parking service is a quite appreciated service. We usually advise clients to book it in advance in order to get a place in our private parking (because of a limited number of places). We hope that you will come back with pleasure in our establishment and we wish you a pleasant Sunday Best Regards La Réception

"great for Chartres"

5
16/06/2018

Overnight in Chartres to view the Cathedral . Hotel is a winner for accommodations. price, service and breakfast. Only a very short walk to the Cathedral. Try to view it atr night when there is a Light show.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you very much for coming in our sweet home. Indeed, the hotel is located very close to the Cathedral (10 minutes walking) and to the pedestrian center of the city of Chartres. Thus, we hope that you had the opportunity to admire the beautiful "Chartres en Lumières" light show and that you enjoyed it ! :) We are glad to know that you had appreciated the different services of the establishment. We wish you a very beautiful day and we hope to welcome you again next time you will come in Chartres Best regards La réception

"Nice hotel right in the Chartres centre"

4
11/06/2018

I've been the few times on business Very nice hotel, hysterical building, nice team all perfectly English speakers Very good bistrot on top of the restaurant. Very nice rooms, very peculiar style Very modern gym ... and if you like to stretch your legs you're in the center and enjoy restaurant and city lights show (summer time) Really suggested

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Thank you for this very pleasant feeback ! We are glad that your business trip was such appreciated and that you enjoyed the different facilities of our sweet home and his team :) We hope that you will come back again Our English speaker team remain at your entire disposal Have a very nice day Best regards La réception

"Weekend Break"

4
06/06/2018

spent a lovely weekend in Chartres chilling out and visiting friends. We didn't dine in the hotel, but the bar was certainly welcoming and sated our thirst! rooms was a good size and well presented and staff very friendly. rooms overlooking the main square might be a little noisy, especially if there is an event going on - fortunately we were at the back of the property, and there was a noisy event underway in the square! Easy walk from the train station.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, On behalf of our whole team we thank you very much for having choosen Le Grand Monarque for your stay in Chartres. We are very satisfied that you had a great time among us. Do not worry, for a next stay, all of rooms are equipped with double glazing ! :) We hope to see you again very soon Have a very nice day Best regards La réception

"Very very nice, easy walk to shops and the Cathedral"

5
05/06/2018

Its got a "grand old hotel" vibe. It feels high end, but it was very comfortable and we really enjoyed our stay. The lay out is a bit of a maze, but the suites were very roomy. If you want to eat at their Michelin star restaurant reserve ahead! We ate at the second restaurant, the Brasserie and it was still very good. I would make a reservation ahead for a weekend. If you need to park, call ahead to reserve, otherwise there is a large underground public parking lot very close by.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, On behalf of our whole team, we thank you for your confidence and we are very satisfied that we've managed to satisfy your expectations. We hope that you appreciated this moment and that you will keep a pleasant memory of your stay in our sweet home. Indeed, for a next stay we advise you to book the gastronomic restaurant 1-2 or even 3 weeks before your arrival date because this is our peak season and especially during the week-end, the restaurant is really requested. We wish you a very beautiful day Best regards La réception

"Wonderful hotel in Chartres France"

5
17/05/2018

This beautiful hotel is a 5 minute walk to the cathedral and close to all shopping and restaurants. Our 2 room suite was beautiful with a nice soaking tub, perfect bathroom, great bed and pillows, coffee and tea set up. It was elegant and comfortable. The staff tried very hard to help us in English and we did fine. The restaurant is very good and enough waiters speak English. They also have an English menu which we found to be very unusual in Chartres. The bar is quaint, comfortable and charming. We highly recommend the Monarque, we were very pleased.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Thank you for choosen Le Grand Monarque for your stay in Chartres. We hope that you had time to discover our beautiful city of Chartres thanks to the location of our establishment and that you also appreciated our sweet home and its services. It was a pleasure having you at the hotel and we are glad that you were sensitive to the kindness and attentions of our team (including our English facilities) :) We remain at your entire disposal and we hope to see you again very soon Have a very nice day Best regards La réception

"Great location and lovely stay!"

5
11/05/2018

Four of us had two rooms at Grand Monarque. My husband and I opted for a bigger room which was indeed spacious. It was quiet, very comfortable, had two sinks in the salle de bain (toilet was in a separate space). There was a hot water pot for making tea which was very handy. Our son and his ‘copine' had a regular room and they said it didn't feel tight and was also nice. From the hotel it was an easy walk to the cathedral and the train station. The staff was friendly and helpful. Should we find ourselves in Chartres in the future, I would love to stay at the BW Grand Monarque again.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, We are very glad that your family stay was such a good time and we hope that you also appreciated the famous light show that our beautiful city offers us every night at this period :) We thank you very much again for your stay and for taking the time to share your experience with the web users. It will be a great pleasure for our team to welcome you again for a next stay in Chartres We wish you a very nice week-end Best regards La réception

"Nice property, friendly people and a good location"

4
11/05/2018

We stayed there at the start of a 2 week vacation. There is a lot of good things to say about the hotel; good location, nice rooms, friendly people, free valet parking (pretty rare), and close to the major attractions of Chartres. The building is old (hey, it's Europe!), but the rooms are nicely appointed and good-sized for Europe. The hallways are incredibly long and narrow with many turns, and there is only one elevator, but who cares? It's not a huge property. Our deal did not include breakfast (we booked on points), and it's pretty expensive, so it's better to have it included if you can. The breakfast was good though. We couldn't eat dinner in the restaurant as it was fully-booked; I guess because it was a holiday. So book that early if you're staying on a holiday; not many restaurants will be open. This hotel was definitely one of the better BW's we've stayed in.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you so much for this kind comment and also for your stay in Le Grand Monarque. We are very satisfied that you fully enjoyed your time and your confort here. We hope that you felt like at home and we are very glad that you've been sensitive to the atmosphere of our establishment. Your satisfaction is also our. :) Our restaurant is indeed very requested by clients of the hotel and also by people from the region, that's the reason why, we advise our clients to book it quite early to be sure to get a table available. We hope that next time you will have the opportunity to taste it We wish you a very nice day Best regards La réception

"Highly recommended!"

5
08/05/2018

Finding a convenient place to stop in the car is problematic but we just managed to just squeeze onto a single space between Bollards reserved for unloading (15min max ) just around the corner from the Hotel. Very helpful, pleasant and friendly welcome . We were then offered to have our car taken to the hotel car park, a short distance away €10 a day which we thought was good . The hotel has a great deal of character and well situated for the centre of Chartres. Our room was pleasant, reasonably sized, clean and decorated in suitably period style with a good bathroom . Comfortable bed. Fast WiFi. The lounge bar has a really good very wide selection of cocktails ( the ones we had were excellent ) as well as a very wide selection of spirits/liqueurs, which arrive in large measures. The locally brewed beers are also very good too Throughout our stay we had exceptional service . Highly recommended! *****

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, We thank you very much for sharing this nice comment with the web users and also for sharing your stay in Chartres with us in Le Grand Monarque. We are very glad of this very positif comment and we hope that indeed, you enjoyed a wonderfull stay in the hotel but also in our beautiful city of Chartres. Regarding the valet parking service, indeed, at the core of the city center, it is usually quite appreciated by our clients, and the cost (10 euros) includes the secured parking and the valet parking service. Our whole team thank you so much again and still remains at your disposal. We wish you a very plesant week-end Best regards La réception

"Loved our stay"

5
01/05/2018

We had a lovely stay at this well situated hotel. I broke my ankle prior to the trip and asked the hotel for a room with a separate shower. We were given a beautiful and large accessible room. When we arrived, we were concerned about parking our car on the side of the hotel for check-in and when we called the hotel with our concern, a member of the staff was waiting outside to help with our car and luggage.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Be sure that your satisfaction is our priority and we are very satisfied of your feedback. We are glad that you enjoyed your stay and that you appreciated the attentions of our team. We hope that you won't doubt to come back next time your road will cross our beautiful city of Chartres Have a very nice evening Best regards La réception

"Beautiful hotel, great location, excellent aervice"

5
17/04/2018

Booked this hotel last minute while driving up through France. On arrival the welcome from Alexandre was perfect, warm, friendly and efficient. Check in and parking was seamless, and the room was delightful, even though it was the cheapest option. Really charming attic style with toile de jouy walls and chic modern bathroom. The building is lovely, typically French lobby, staircase, bar and restaurant. Spa facilities look great but we didn't have enough time to sample, sadly. Would love to stay again for longer!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, On behalf of our whole team we thank you for having choosen Le Grand Monarque for your short last minute stay in Chartres. We hope that you had time to enjoy the Opening of "Chartres en Lumières" and that you will come back with pleasure for a relaxing stay with our Spa experience.:) We remain at your entire disposal and we hope to see you again very soon Have a very nice day Best regards La réception

"Great in everything, book early to save"

5
14/03/2018

We had a wonderful experience in this place. Staff were polite and super friendly especially the concierge who helped parked our car into the garage. If you happen to bring your car here, they have a space for unloading on the side street next to the hotel, and will swiftly park it away for you. If the concierge is off-duty, the very spacious garage (street level, gated) is only 2 blocks away - not at all a hassle. The room looks like one belonging to an aristocrat (the theme of the hotel, no?) with a firm and comfortable bed to my liking. I highly recommend their one star Michelin restaurant Le Georges which offers sophisticated cuisine. If we had stayed longer, we would have tried their brasserie as well. Book early enough at their non-refundable rate on their official website. The discount is huge.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you very much for having choosen Le Grand Monarque for your stay in Chartres. Our whole team is entirely dedicated to acomodate your stay the best way possible. We are very glad that you appreciated our kindness and our attentions, and that you spent a lovely stay among us. We will share you very nice comment also with our teams of the restaurant Le Georges and La Cour. Your satisfaction is also our and we hope that you felt like at Home ! :) Thank you so much for the confidence you gave us ! Have a very nice day We hope to welcome you again very soon Best regards La réception

"Amazing stay"

5
29/01/2018

Very beautiful hotel & amazing rooms which make you feel as a “grand monarque”. Rooms have a large bed and are very clean. Individual air conditioning in each room allows you to control individually the temperature. Large tv screen. Special mention to Laurence who is very very kind and makes everything possible so that your stay will remain unforgettable. La Cour is a delicious restaurant located within the facilities. Best hotel in Chartres - i will definitively come back again.

grand_monarque28, other at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you so much for this very kind comment about the recent experience you had in Le Grand Monarque. We will share it also with our team of the Brasserie and with Laurence from the Reception for who, it was a pleasure to welcome you in our sweet home. Your satisfaction is also ours, and we are very satisfied that you spent a lovely stay in Chartres and a relaxing time in our establishment. We are waiting for your come back :) Have a very nice day and see you again very soon Best regards La réception

"Old style with modern management "

4
23/01/2018

We travelled in Dec 2017 to France and drove to this accommodation. That was a misty cold evening and we just felt the classic and historic atmosphere at the front entrance. Reception managres were very helpful and professional. There are a classy tiny bar and dining room with good wine and food. The room we stayed was tidy and clean. All these brought you to the remembrance on the French history of Henry III whose footsteps stayed many decades ago while leaving his beautiful queen at the nearest Château Chenonceau until her death.

grand_monarque28, other at Best Western Grand Monarque, responded to this review
Dear Madam, We thank you very much for having choosen Le Grand Monarque hotel for your stay in Chartres. We are very satisfied that the atmosphere of the establishment has seduced you and that you had a pleasant time in our sweet home. Our team still remain at your disposal and hope to welcome you again. Have a very nice day Best regards La réception

"perfect location"

5
22/01/2018

We only stayed here for one night when passing through to see the Lumiere. Perfect location in the centre of chartres. We didn't actually eat here, not even breakfast as we went out for a walk and ate a croissant and coffee locally. lovely hotel. Can't fault it really for what we did

grand_monarque28, other at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you very much for having taking the time to share your experience with the web-users. We are glad that you had a lovely time in our sweet home and in our beautiful city. :) We hope that you will come back with pleasure and that you will have the time to try the different services proposed by our establishment. Have a very nice evening Best regards La réception

"A Hotel Resort"

5
06/01/2018

So far its one of the best hotel resort near île de france and the hotel offers excellent accomodation and relaxation. We stay here from January 6-8 and I find the staff are very nice specially the woman at the reception was really accomodating and helpful when we check in during the night. I will definitely come back and recommend this hotel to my friends and relatives. PS: The breakfast starts at 7 in the morning until 10pm and they offer variety of foods such as cereals, bread, yogurts, coffee, juices, hams and a lot more to choose.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you very much for this very positiv comment ! :D We are very satisfied that you had a wonderfull experience in Le Grand Monarque and that you appreciated the kindness of our team. Your satisfaction is our success and we thank you very much for your confidence. We hope that you will have a the opportunity to come back again, it will be a pleasure for our team to welcome you one more time in our sweet home Have a very week Best regards La réception

"Stunning hotel with gracious friendly staff"

5
05/01/2018

We spent two nights at the Best Western Grand Monarque from 29th of December to the 21st of December. We booked car parking at 10 euro a night which is really excellent. The private car park is a few minutes walk at the back of the hotel and is very secure, you need to be buzzed in and out. The spaces are also very large and we were very impressed by it. The hotel itself is like an old lady, full or character and charm....we loved the bar area as there were lots of little corners for romantic chats and it was very comfortable. The bar staff were charming. Our room was overlooking a side street and was so quiet. Huge bedroom with a sofa, so plenty of room. The shower was over the tub which did cause a bit of water on the floor but not a problem. Our first night we had booked to eat in St George and boy were we impressed by it. We have eaten in Michellen restaurants before but this was one of the best we have been in. Excellent food and service. Our 1989 champagne was out of this world!! The second night we ate in the other main restaurant and it was very busy and the food was again fabulous. Breakfast was stunning, so much selection and we had an early start so we had the room all to ourselves at 7 am ! We would highly recommend this hotel and hope to be back soon.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, First of all, thank you for your two nights stay. We are very satisfied about your feedback and also to notice that your experience here was very positiv and relaxing for you. :) Your satisfaction is also our. Thank you for all these very nice comments about our commodities, staff, services. We will share them with our different teams. We wish you an happy new year 2018 ! Looking forward to welcoming you again :) Best regards La récepion

"Beautiful Grand Lady"

5
28/12/2017

This is a beautiful, old world, elegant hotel. Located perfectly for exploring Chartres on foot, the hotel is just lovely. The staff were incredibly professional and welcoming. Our room elegant, warm, comfortable and quiet. We had dinner in the brasserie and a night cap in the lounge bar - both of which were just spot on. Great meal and the bar was a night way to finish off. Breakfast was just perfect also. Great hotel - I'd come back again.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you so much for this amazing comment and also for your stay in Le Grand Monarque. We are very satisfied that you fully enjoyed your time and your confort here. We hope that you felt like at home and we are very glad that you've been sensitive to the attention and the kindness of our team. Your satisfaction is also our. :) Thank you so much. We wish you a beautiful end of year and it will be with a great pleasure that we will welcome you again in our sweet home Best regards La réception

"nice and cousy little hotel town center"

5
23/11/2017

this excellent place is located in center town nice and pleasant rooms hospitably grew and good place to dine dinner and breakfast. a/c rooms wide elevator and a few meters of downtown and 5 minutes walk to the super nice cathedral

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All our team thank you for sharing your stay with us and for sharing your experience with the web users. Indeed, the hotel is located at the core of the city center, close to the pedestrian center, we are satisfied that you appreciated that. We hope that you fully enjoyed the room as well as all the services the establishment propose and that you will come back with pleasure. We thank you again and wish you a very pleasant day Best regards La réception

"One of the best"

5
18/11/2017

Nothing like the Best western hotels we've stayed at in the past, this one was truly special. The staff, the rooms, the location, the bar, the restaurant, the spa - Amazing!! The price per night (just shy of 100 euros) was a good bargain in peak season.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you very much for this very positiv comment ! :D We are very satisfied that you had a wonderfull experience in Le Grand Monarque and that you appreciated the atmosphere of the establishment. Your satisfaction is our success and we thank you very much for your confidence. We hope that you will have a the opportunity to come back again, it will be a pleasure for our team to welcome you one more time in our sweet home Have a very nice Sunday Best regards La réception

"Excellent All Around"

5
05/11/2017

We spent one night at the Grand Monarque on our way south. From the moment we arrived to the moment we left, the staff were welcoming, accommodating, and friendly. They parked our car for us in their lot down the the street. The standard room was well-appointed with an exceptionally large bathroom. Wi-fi was fast and reliable. The front desk made dinner reservations for us in the old town and the hotel bar is a gem. (The hotel has two restaurants and one is a Michelin star.) Proximity to the pedestrian area and cathedral is ideal. Wouldn't hesitate to stay here again!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you very much for coming in our sweet home. Indeed, the hotel is located very close to the Cathedral (5-10 minutes walking) and to the pedestrian center of the city of Chartres. We are happy to know that you had appreciated the different spaces and services of the establishment. We wish you a very beautiful day and we hope to welcome you again next time you will come in Chartres Best regards La réception

"beautiful hotel and restaurant with lovely friendly service"

5
02/11/2017

we arrived having booked one night, but quickly decided to stay an extra night. The hotel is beautiful, and our room, which was one of the cheaper ones was lovely, with great shower, really comfortable bed and lovely decor.The staff were very helpful and made the change to 2 nights with no fuss whatsoever. The welcome on arrival was warm and welcoming and again, very friendly and helpful staff. We booked into the restaurant and were not disappointed, food and service were both great. We will definitely be returning to this hotel and will recommend as a stopover to family and friends who come down to see us in mid France for holidays.Big plus for us was that the accommodation was dog friendly (although I think ours was the only dog in the hotel).

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, What a wonderfull comment, we are very glad to notice this very positiv feedback. Most of all, you apparently spent a wonderfull time in Le Grand Monarque, and that is our priority. We will share your return with our whole team. We still remain at your disposal and thank you very much again for your confience and stay. Looking forward to welcoming you again with your dog :) We wish you a lovely day Best regards La réception

"Absolutely wonderful place and exceptional staff"

5
18/10/2017

Fantastic hotel and very good value for the price. A very large well maintained charming room with spa tub which is a wonderful bonus when touring by bicycle. Staff went above and beyond to make my stay enjoyable. Breakfast was typical of a European continental. Restaurant meal and service was excellent.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you very much for your confidence and for sharing your stay with us. We hope to welcome you again next time you will come in Chartres, it will be a great pleasure also for our team. Thank you for all these kind comments about the Grand Monarque and we hope that you had a very relaxing time here atfer your biking tour.:) Your satisfaction is our priority. We wish you a very pleasant day, Best regards La réception

"Extremely comfortable rooms and two excellent restaurants"

5
11/10/2017

On arrival at the hotel, the desk manager parked our car. Our room was excellent and was very well equipped with flat screen TV, ample storage space and seperate wc and bathroom. Toiletries were supplied together with bathrobe and slippers.The bed was very comfortable and everything was spotless. We chose to eat in the Brasserie which was a delightful room. Our meals were excellent as was breakfast with a huge choice including hot meals.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you for choosing our establishment for your stay in Chartres. We are satisfied that you had a great moment and a good diner in our restaurant. We will share also your nice comment with them :) It will be a pleasure for our team to welcome you again among us. We wish you a very beautiful day and we still remain at your disposal Best regards La réception

"Great Service and Location"

5
05/10/2017

Excellent hotel ... very comfortable and quiet accommodations, pleasant and helpful service, great location, good food, all at a reasonable price. Desk staff warmly welcomed us and quickly took care of checking us in and parking our car. We didn't need it thereafter during our time in Chartres as we could walk to everything we wanted to see and do while there. Enjoyed an excellent buffet breakfast. Didn't use the main restaurant which is one of the top-rated ones in town (believe it has a Michelin start) as it was fully booked. However, not a problem as there were many fine choices for dinner within easy walking distance .

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you for having selected our sweet home for your stay in Chartres. We notice that you had a very pleasant stay and we are very glad that you enjoyed your experience here in Chartres. Regarding the gastronomic restaurant (yes, indeed it is one star at the Michelin guide) we usually advise clients to book in advance because of the succes of the restaurant (please note also for the next time, that it is closed every sunday and monday). We hope that you will come back next time your road will cross our beautiful city of Chartres. Have a lovely day Best regards La réception

"A lovely city and really a nice hotel"

5
01/10/2017

As we spent this years vacation in Brittany in the westernmost part of France, we decided not to do the entire driving in one day, but to stay one night in the city of Chartres, about 65 km southwest of Paris. We stayed in the Grand Monarque on both our journey there and also when we returned to Germany. The Grand Monarque is situated at Place des Espars, less than 10 minutes by foot away from the famous Cathedral and only few steps (just crossing the street) from the old town. As parking seems to be an issue at that part of the city, make sure you book a place in the hotel's parking lot when making your reservation. Navigation systems will lead you on the Place des Espars in such way that the hotel will be on your right hand side. Right after passing it, there is a small street - turn into that street and you will find a reserved space on the right, at the hotel's walls and only few meters from the entrance, where the car can be parked for some minutes. If occupied, follow the little street, turn right and then right again and you will be led back to Place des Espars. Before entering the main street again, there is a parking place for taxies on your right and you can park your car there to rush into the hotel (30m) and make your check-in. As the hotel comes with valet parking service, there is not need to worry about where to park the car and how to come there, what we found pretty convenient. The hotel itself is not one of these standard hotels which look the same in every place and city you go, but is located in one of the more historical buildings. Rooms are pretty charming, a bit old-fashioned in style, but full of atmosphere, as is the entire place. Staff was extremely friendly and helpful, making our stay even better. We had a standard room the first night, which was not too spacious – good for one night, but definitively too small for a longer stay. Therefore, we decided to book a higher category on our way back home and were very lucky to be upgraded into a suite which was simply marvellous! If you stay at the Monarque, you should not miss having a dinner at Le Georges restaurant, which comes with one star in the Guide Michelin and is situated right in the hotel! We had a wonderful 5 – course dinner there, accompanied by a pretty good choice of mainly local wine! As regards the touristic highlights, the Cathedral is a must! Please note that the famous labyrinth is entirely visible on Friday afternoons, but that the crew there is eager to have all the chairs replaced upon the labyrinth at about 5 pm. And, finally, if you have the time do not miss the evening lightshows in the old part of the town, either, especially that displayed on the cathedral itself (shows come daily from April to October). All in all, we had a wonderful stay at Chartres and the Monarque and hope to be able to return there in the future.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, We thank you very much for sharing this nice comment with the web users and also for sharing your stay with us in Le Grand Monarque. We are very glad of this very positif comment and we hope that indeed, you enjoyed a wonderfull stay in the hotel but also in our beautiful city of Chartres. Regarding the valet parking service, indeed, at the core of the city center, it is usually quite appreciated by our clients, and the cost (10 euros) includes the secured parking and the valet parking service. Our whole team thank you so much again and still remains at your disposal. We wish you a very plesant week Best regards La réception

"You don't get what you buy"

2
24/09/2017

We were 3 adults: my mother, my sister and myself. When we booked the hotel with booking.com we saw that the hotel had rooms that accommodated 3 people and in the room description we read: 1 QUEEN SIZE BED AND 2 TWIN BEDS. That is why we decided to go for the triple room. When we arrived at the hotel, we were given a room with two beds only: a queen size bed and a double bed. When I asked the lady at the reception to give us what we had bought, she refused to do so by saying that the reservation was for a room for three adults and that was it.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Thank you very much for your feedback. As I told you this morning, we really apologize about this disappointment. As it is written on the website we can arrange the room with twin beds and a sofa bed, but regarding your booking, you didn't requested that and at your arrival the receptionnist couldn't do that because she was all alone at the front desk that's why you had a large bed and a sofa bed in your room. You should have requested it before being arrived and it would have been a pleasure to give you exactly the room as you wanted at your arrival. Do not hesitate to be in touch with our team before and during your stay to accomodate the best way possible your stay in Le Grand Monarque. We hope that yet, you had a good time here and we wish you a very nice week Best regards La réception

"Stylish Hotel"

5
24/09/2017

Always enjoy my stays here. Great location for the town, but be careful and book the hotels own garage. I forgot this time, but the reception were so helpful and got me a place. Well worth the 10 Euros. Rooms are comfy and stylish, as well as being well equipped. Would recommend room 101/102, nice view of the square and cathedral.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, We are glad that you appreciated your room and had a lovely stay here. Fortunately we managed to get you a place in our private parking, but for your next stay, we advise you to book it in advance to be sure to have a place during your stay :) Our team is at your disposal and we wish you a very nice week Looking forward to welcome you again Best regards La réception

"Nice hotel. Location difficult to find by car."

4
17/09/2017

No question - this is a very nice hotel close to the best areas of the town. But finding it, even with satnav, was difficult. We knew it was close to the Coure de Ville underground car park so we parked first then found the hotel on foot. The parking cost €18 overnight. No real alternative so do factor that in. The hotel room was a good size and well eqipped, but no English TV channel. Also no means of controlling temp or a/c within the room. Weird. Breakfast was excellent. And do not expect the hotel to be close to the Cathedral. It was a good 400 metres away. Overall just good enough for a 4 star review, but only just!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you very much for this feedback. We hope that you will keep a great memory of your stay in Le Grand Monarque. Indeed, we do have a private and secured parking, but we usually advise clients to book it in advance because of the limited number of places we have (10 euros for the night). Otherwise, the public underground parking is safe and just in front of the hotel, which is a really good alternativ for a location in the city center. Our team still remain at your disposal and we hope that you will come back again :) Have a very nice day Best regards La réception

"Great old fashioned hotel with modern conveniences and good location."

5
14/09/2017

A friend suggested this place, and I was on a bicycle ride from Paris onward. It looked a little bit fancier than my usual fare, but I decided to go for it, and glad I did. Helpful staff, a beautiful room, good location and a nice combination of restaurants and bar in the lobby. Breakfast was great and they even had gluten free bread for me. The bar is very cozy and they have a Brasserie and a fancy restaurant, so you can choose which one to you want. One hint, be sure to look at the wine list, it's supposed to be one of the better ones in France. I was not offered the list in the brasserie, but when I asked for it they gladly brought it. If you're a wine aficionado it's worth a look. Would definitely return.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you very much for this very kind comment that you shared with the web users and thanks also to your friend who advise Le Grand Monarque :) . We are very satisfied that you enjoyed the differents services that the establishment propose and that you spent a wonderfull stay in Le Grand Monarque. Indeed, we do have a great wine cellar and we are glad that you had the opportunity to enjoy it and taste the wines. We hope to see you again next time your road will cross the city of Chartres. :) We stay at your disposal and we thank you very much again Wish you a very pleasant day Best regards

"Outstanding!"

5
07/09/2017

The staff sell this hotel. From the moment you arrive they pay attention to every detail. Ensure you have all you need, provided local information and walked us to the lift. Rooms were very comfortable. We had booked last minute and so ours was a little small but had all that was needed. I visited the spa which was very busy but was a pleasant experience. I am recovery from knee surgery and so use the pool for rehab. I think if I was going to relax, then it was over capacity. This was a Saturday as we had stopped on the way back from the south on way to the ferry. I was told that it is always busy on a Saturday. It also cost €15 which I am not sure I had read in the details. Staff said hello and asked if there is anything they could help with whenever you saw any, quite extraordinary and not annoying. The Chartres Illuminations are fantastic. If you are looking for a stop over then this is a must. Check dates for illuminations as tend to be July/August only. Fabulous hotel and within easy walking distance to all attractions and amenities - even in crutches!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, All the Grand Monarque team thank you for choosing our establishment as the place for your stay in Chartres. We are really satisfied that you had a wonderfull time and it will be a pleasure to welcome you again next time. As you mentionned it, the location of the establishment is ideal to visit peacefully our nice city. We hope that you enjoyed it and that you managed to admire the numerous spots of the light show :) We are very satisfied that you appreciated all the services our sweet home propose and we hope that, of course, you will keep a great memory of it. We wish you a very pleasant day Best regards La réception

"Great place to stop off on the way to the ferry"

5
06/09/2017

Great location, swanky hotel, but booked really early in the year to get a family room (as they don't have many) for 2 adults and 2 young children for under £200. (The alternative would be two separate rooms which at most places would be well north of £200) Breakfast wasn't included but they didn't charge for the children, Make sure you book their secure parking for convenience and peace of mind. The stopover meant we didn't have to worry about getting stuck in traffic and missing the last ferry and a nice bit of luxury to end the holiday.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, We are glad to notice that you had a great time in Le Grand Monarque on your way back home. Indeed, we usually advise clients to book in advance for our private and secured parking so that they can be sure to park more easily and enjoy the valet parking service (10 euros). It will be a pleasure for our team to welcome you again in our sweet home Have a very nice evening Best regards La réception

"Strategically located in the centre"

4
04/09/2017

We booked a bed and breakfast room for €200. Acceptable for the location. The Hôtel is very busy but the staff is very professional. As my husband was not feeling well we ordered room service. The food arrived within 15 mins and the food was adequate. There is a mc Donald's opposite the Hôtel.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Thank you so much for choosing Le Grand Monarque for your stay in Chartres. We hope that you enjoyed this moment. As you mentionned it, the hotel is located at the core of the city center, thus, it is really easy to visit the town walking and of course, to enjoy the well famous "Chartres en Lumières". We hope that you liked it ! Indeed, there's a Mc Donald in front of the hotel (on the famous Place des Epars), but note also that our bar "Le Madrigal" propose some snacking inside but also on terrace :) We wish you a very pleasant week-end Best regards La réception

"Great location, friendly staff, nice hotel, good value. No trailers in car park, height 1.90m"

5
04/09/2017

We arrived with our 3 year old daughter in our car towing a small trailer. You can't stop outside the hotel so we pulled into the side street beyond and I ran back around to reception. They were very helpful, someone came to help with our bags and we unloaded with pushchairs and various paraphernalia. I was directed to park in the city centre underground car park which is opposite the hotel underground. I was told you can take trailers into park, which I did, but beware as when I went back to get the car the next day I was told you can't park with trailers! They let me off though, very nice parking staff. The hotel room was a family room with double bed and sofa, the room was very good and the bathroom was great, a little old fashioned but we liked it, it had character - and a Jacuzzi function in the bath... Our daughter loved this! We had room service dinner which was very good and a special vegetarian pasta was offered to us as there were no vegetarian meals on the menu. Very good indeed. We skipped breakfast and went out to see the sights, the staff were friendly and helpful guiding us with maps. The Cateral is wonderful, go see it! On Fridays they open the maze for pilgrim's to follow. We also went to see the picassette house of mosaic, great story and an amazing house to visit. We went around lunch time and were the only people there for an hour, great photos! A great hotel, a little old fashioned but we liked the feel of it, friendly staff and a perfect location. Many thanks!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you very much for your confidence and for sharing your stay with us. We hope to welcome you again next time you will come in Chartres, it will be a great pleasure also for our team. Thank you for all these kind comments about the Grand Monarque. We wish you a very pleasant day, Best regards La réception

"An excellent hotel that retains much of its former grandeur"

5
30/08/2017

This was a very pleasant surprise. A once prestigious hotel that retains much of its character and style with some attractive deals available. Centrally located (5 minutes from the famous cathedral), wonderful courtyard restaurant area and a very comfortable room. Neither corporate or eclectic, a happy compromise of individuality and high specifications. Friendly service, substantial and well furnished rooms and a good dinner in the open courtyard (with a sliding atrium roof for the rain and cold). Huge and very comfortable bed, proper china cups and glass glasses (no Mercure plastic!), WiFi fine. Only issue was bath plug. Hotel could tidy up the exterior at the side which was a bit lacking in TLC, otherwise in very good order - even it's own bikes for customer use. We stayed in the Mercure next door a couple of years back, a similar price but the Grand Monarque was quite a few notches above in terms of quality, service and the environment.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you very much for this very kind comment. We hope that you will keep a great memory of your stay and that you had the opportunity to enjoy the famous light show "Chartres en Lumières". As you mentionned it, we are currently lending bicycles to our clients to allow them to fully discover our beautiful and peacefull city. Hope that you liked it. We hope that you will come back again and we still remain at your disposal for any request you would have Best regards La réception

"Excellent stay in Chartres - with dog"

5
26/08/2017

We were so pleased to find this hotel and they welcomed our dog too . We stayed one night and would like to return and see more of the city . Breakfast was excellent and everyone spoke English- which was helpful . The room had the best bed that I have slept in for years - I SO appreciated this - sumptuous and so cosy - perfect . The hotel welcomed our dog - a Labrador and were just so relaxed that we were too . I think that we will be back .

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, All the Grand Monarque team thank you for your nice coming here. Indeed the establishment is pet-friendly, and we are satisfied that you appreciated to share your experience with your pet. Our team speaks several languages (English, Spanish, Italian) to acomodate the best way possible your stay. We wish you a very pleasant day Looking forward the pleasure to welcoming you again so that you can fully discover our beautiful city. Best regards La réception

"Well-situated and reliable"

5
10/08/2017

I spent my third night here during a brief summer jaunt to north France. The lounges were elegant, and the bedroom (upgraded!) was sumptuous and clean. Breakfast was plentiful and excellent. My only reservation is that the landing area of my floor looked dusty, and areas of the carpet needed a vacuum. Some of the light fittings as one ascends the stairs from the ground to the first floor also needed a dusting. These caveats aside, the overnight stay was enjoyable. Valet parking is offered, and a small charge is levied for the use of the hotel car park.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, We thank you very much for sharing this nice comment with the web users, for your fidelity and for sharing you stay with us in Le Grand Monarque. We have well noted your remark and will share this information with our whole team so that we can work on it. Regarding the valet parking service, indeed, at the core of the city center, it is usually quite appreciated by our clients, and the cost (10 euros) includes the secured parking and the valet parking service. Our team still remains at your disposal and wish you a very plesant week-end Have a very nice evening Best regards La réception

"Majestic"

5
10/08/2017

Lovely hotel in centre of Chartre, the staff all very helpful and polite and the food was very good in the Bistro. They are dog friendly and you can even hire an ebike to ride around the city. Rooms are typically French decor and clean and tidy. Would love to come back sometime and try out The Michelin recommend restaurant.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, All the Grand Monarque team thank you for choosing our establishment as the place for your stay in Chartres. We are really satisfied that you had a wonderfull time and it will be a pleasure to welcome you again next time. As you mentionned it, we recently propose to lend electric bikes to our clients, to allow them to discover freely our nice city. We hope that you enjoyed it and that you managed to admire the numerous spots of the light show :) Indeed, Le Georges restaurant is worth tasting, we advise you to book in advance if you plan to come back at the hotel since the restaurant is quickly booked especially for the week-end. We wish you a very pleasant day Best regards La réception

"My first ever negative review"

1
09/08/2017

This is my first ever negative review and I write with a heavy heart as we spoke to the hotel about our concerns. Caveat emptor - I would not recommend to fellow travellers this hotel nor return. We travel frequently and stay in a good range of hotels, inns, b&bs campsites etc as you'll see from my posts. In brief, the toilet in our room didn't work. We were told we could use the toilet in the room next door. I had expected that the hotel would offer a gesture of goodwill of their choice, for the inconvenience caused by having to move between rooms for comfort breaks. We were told that use of a second room was the goodwill. Here are our issues with that: 1. They had to give us access to this room or we wouldn't have been able to go to the loo 2. The hotel manager implied that because we had a good rate (ie Expedia booking) we were doing well to get 2 rooms. 3. The rest of the bathroom in our suite which was working was not a 5* standard. See the photo and judge for yourself. 1960s colour scheme with a 1970s hairdryer. 4. Do not offer discount rates if you aren't prepared to treat all your guests as equals. Shame on you hotel monarch

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, We thank you for your confidence for Le Grand Monarque. Of course, we remember you. The day of your arrival, we had an unexpected trouble in the bathroom of the room you booked. We immediatly called you to inform you and check with you if an other room (offered) side by side with the other one you booked could fit you and you accepted. We really apologize about this trouble, of course we wish we could have evoid it and offer you the best but yet, we propose you a solution that you accepted and we freely offered you an other room for your children. Our team stayed and still stay at your disposal. However, you came at the reception only at 22h00 although you checked-in at 17h00 to tell us that it doen't fit you anymore. We are really sorry about this trouble and we understand your point of view but be sure that your satisfaction was and is our priority despite the facts that happened. Our all team remain at your disposal Have a very nice evening Best regards La réception

"Pleasing stopover on the way to or from Calais"

4
08/08/2017

Our late arrival did not faze the staff and we were accommodated in both the car park and the restaurant despite the hour. The car park is 5 minutes walk away, but it is secure and worth the extra. Dinner was very acceptable, although the late evening service was on the leisurely side, even for France. Note that the gourmet restaurant is closed on Sunday evenings. Our room was comfortable and spacious, and we enjoyed the buffet breakfast the next morning. The town centre is an easy walk. We would consider staying again, as Chartres is a convenient drive away from the Channel ports.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All our team thank you very much for sharing your stay with us. We are really satisfied that you appreciated your experience in Le Grand Monarque. Indeed, as you mentionned it, the location of the establishment is ideal to visit the city center since we are situated at the core of Chartres, on Place des Epars. We hope to welcome you again Have a very nice day Best regards La réception

"Value for money stopover"

5
01/08/2017

En route to the Loire from Brussels we stopped over in Chartres for 1 night. Great price, great restaurant and great location! Dog-friendly, the hotel is elegant and comfortable and the staff friendly. Parking is the only drawback: it's not free but there is a night rate that makes a short stay affordable!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
grand_monarque28, Réceptionniste de Best Western Grand Monarque, a répondu à cet avis Dear Madam, Dear Sir, First of all we would like to thank you for your confidence and for choosing Le Grand Monarque for your stay in the beautiful city of Chartres. We are very satisfied that you had a wonderfull stay among us. For your next stay, please note that the hotel has a private and secured parking, on booking at 10 euros per night including a valet parking service. Our team remains at your disposal and we hope to see you again very soon Have a beautiful day Best regards La réception

"Lovely end to our tour of France"

5
23/07/2017

From the start it was great that we could park outside the hotel and the car was very conveniently taken by a member of staff to a parking location and brought back the next morning when we were leaving. All the staff were very friendly and helpful. The decor of the room was fabulous - location excellent for the cathedral and the city centre. The evening meal in the restaurant and the bar were very good. We didnt take breakfast because we felt that it was quite expensive. John Sparkes

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you so much for sharing your stay and your experience with us. It was a pleasure to welcoming you in our sweet home. We appreciate that you had lovely stay among us and that you enjoyed the different assets of our city (Chartres en Lumières). The breakfast is a great buffet style breakfast with cold, hot, salty and sweet products. We advise you to taste it next time :) We wish you a nice evening Best regards La réception

"Luxury"

5
23/07/2017

Beautiful hotel right in the centre of Chartres.Bedroom tastefully decorated. My problem was that we booked through an internet site and got it at a good price,we thought the staff were very snobby about this. The lights in Chartres are amazing

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, All the Grand Monarque team thank you for choosing Le Grand Monarque for your stay in Chartres. We really apologize about le feeling you had, that is a misunderstanding, the welcome and satisfaction of our clients are our priority. Our all team is at your disposal before, during and after your stay. We hope that you will come back with pleasure, so that you would have an other point of view. We wish you a very nice evening Best regards La réception

"Fantastic hotel - stylish and extremely comfortable beds!"

5
21/07/2017

It was just a one night stop and we were spoilt. The hotel was comfortable and stylish in its decor. The bedroom was very well equipped offering complimentary towelling slippers. The bed was absolutely supper, including the pillow quality which is often lacking in hotels. Thick mattress cover so not for the 'hard-bed' lovers. It was the most scrumptious bed we have had in a long while, reminding us of New York luxury. We didn't eat at the hotel but would do next time. Well done Best Western. We will be back.

grand_monarque28, Réception at Best Western Grand Monarque, responded to this review
Dear Madam, All our team thank you very much for your stay in our sweet home. We are very satisfied that you spent a lovely night in a comfortable bed. Thank you for the compliment. Hope you enjoyed also the whole stay. :) Next time, do not hesitate to taste our meals (gastronomic restaurant or brasserie) and to give us your feedback about it. We wish you a very pleasant week-end See you soon Best regards La réception

"Good name but not the quality I accepted"

3
18/07/2017

We stayed in the hotel on our business trip for 4 nights. The hotel looks really nice, old façade, interesting interiors. The reception was for me a bit “forced” friendly but she still provided the needed information for the travellers. Parking is an issue because there is only a small parking lot available which needs to be reserved in advance, but it happened to us that despite of the reservation there was not enough slot for us so we had to walk quite a distance because there was no free parking place on the street. The room was OK but a bit worn out. It was strange to me that the floor is fully tiled in the room. It might be easier to clean but walking on it at night is not the best feeling and it looks a bit cheap. In the separated toilet the valve cover was broken and fixed with adhesive tape and bathroom was dated too. The bed and the wifi connection was good. Breakfast nothing special, fresh bread, croissants different cheeses and hams, jams, fresh orange juice and yoghurts. There is also a gym on the first floor and we were told a spa is available in the hotel for additional charge but the opening hours were not suitable for a business traveller but for holiday travellers. Check out was far too long because the invoice had to be modified 2 times, although I provided the company details during our check in. Summary: for me it seemed to be a bit overpriced for the quality they delivered.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you for choosing our sweet home for your stay in Chartres. Be sure that it is a pleasure for our team to welcome our clients and it is in no case forced, we are dissapointed that you had this feeling. Regarding your remark, indeed our parking is on booking at 10 euros per night, because of the limited number of places we have (valet parking service included). Our Spa is open from Monday to Saturday from 10:00 to 20:00 and from 10:00 to 18:00 on Sunday. It allows for most of the clients to enjoy the access during their stay, we are sorry that it wasn't your case. Do not hesitate, next time, our team is at your disposal for any trouble you might have during your stay. Hope to welcome you again Have a very nice day Best regards La réception

"Surprisingly Charming"

5
30/06/2017

My family and I stayed here for only one night on our way from Mont St. Michel to Paris because my husband wanted to see the Cathedral. We picked this hotel based on its proximity to the walking area of the town and Cathedral and because we've always had good luck with Best Westerns. Well, we weren't disappointed! The hotel is in a great location and has a lot of charm because it's clearly an older hotel. However, our rooms were large and comfortable and the A/C worked great -- something we appreciated on a hot weekend in June. We even had a top view of the Cathedral and a view of an ancient wall clock, giving us the feel of this old city without any of the discomfort. The staff was courteous and helpful -- all in all a surprisingly nice stay.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All our team thank you for staying with us and for sharing your experience with the web users. Indeed, the hotel is located at the core of the city center, close to the pedestrian center, we are satisfied that you appreciated that. We hope that you fully enjoyed the room as well as all the services the establishment propose and that you will come back with pleasure. We thank you again and wish you a very pleasant day Best regards La réception

"Lovely stay in Chartes"

5
30/06/2017

My husband and I stayed in Chartres on our way to Baden in Morbihan. I selected the Monarque because it revived great reviews and I was not disappointed. The dining room was particularly nice, airy and bright, making dinner & breakfast particularly delightful. I only wish we could have stayed longer.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you for choosing our establishment for your stay in Chartres. We are satisfied that you had a great moment and a good diner in our restaurant. It will be a pleasure for our team to welcome you again if you would like to come back in our sweet home. We wish you a very beautiful day Best regards La réception

"Great location, great staff"

4
22/06/2017

The hotel is short 5 min walk to Chartres Cathedral, its very central on a main modern road just outside the old town, The hotel is a classic 'grand' hotel affair with a posh facade, traditional interiors, chateau like building, with a lovely well designed outside terrace/inside bar. Reception was really friendly and helpful, and your car is parked by a valet (must be a tight squeeze). Our room was large and spacious, traditional in style, with large high ceiling windows, round bath, airy and a fantastic mattress so snug and comfy. Breakfast was a simple affair but perfect, great coffee, a selection of meats and cheeses, toast, croissants, jams, fresh orange juice and yoghurts to set you off for the day perfectly. My beef - well the room needed updating really, the separate toilet with a broken fan wasnt good, the bathroom was dated and a tad tatty the toiletries smelt like an old ladies. The decor of the main room needed refreshing, the plain blue chequered material walls could do with a pattern, and just a few more luxurious furnishings and design details. It was €148 a night so for the price I would expect that really. However I would recommend this hotel, the staff alone are a delight.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you very much for coming in our sweet home. Indeed, the hotel is located very close to the Cathedral (5-10 minutes walking) and to the pedestrian center of the city of Chartres. We are happy to know that you had appreciated the different spaces of the establishment and the attentions of our team also. :) Regarding your room, next time, do not hesitate to contact the reception if the room doesn't fit you, our team remains at your disposal to make your stay the best possible. We wish you a very beautiful day and we hope to welcome you again Best regards La réception

"A great hotel with wonderful service"

5
19/06/2017

There is secure valet parking which is very helpful in such a busy town. The staff are very courteous and efficient and although it is a busy hotel you do not feel anonymous. Our room was good and quiet and we had a good night's sleep. We ate dinner in the restaurant and it was a first class meal. Breakfast was very good with a huge buffet and lots of choice. A great experience.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you very much for this very kind comment that you shared with the web users. We are very satisfied that you enjoyed the differents services that the establishment propose and that you spent a wonderfull stay in Le Grand Monarque. We hope to see you again next time your road will cross the city of Chartres. :) We stay at your disposal and we thank you very much again Wish you a very pleasant day Best regards La réception

"Excellent hotel in the heart of Chartres"

5
18/06/2017

We had a fabulous stay at the Grand Monarque and enjoyed a superb dinner at Le George. Hotel is in the heart of Chartres, perfect location, easy access to Chartres Cathedral and all the sites, shops, restaurants and train station. Room was excellent, as was the service and staff, special "Merci Beaucoup!" to Wendy for all her excellent assistance! We plan to return for the hotel's 50th anniversary next year. Highly recommended!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you very much for sharing this beautiful event with us. We hope that you had a wonderfull time in Le Grand Monarque, it was a pleasure for our team to welcome you. We remain at your disposal. Looking forward to welcoming you again :) Best regards La réception

"Superb stay - recommended "

5
14/06/2017

Super service from the minute we arrived, chap came and took keys and sorted parking of our rather large car! Great & interesting room, we only had only had one night but wished we had longer! Our friends loved their room too. Excellent breakfast but do eat at the Michelin star restaurant, it was a highlight of our two week holiday. To cap it off, the very friendly and excellent front desk girls advised we see the light show and we walked back to the cathedral. It was mind blowing, moving and one of the most beautiful things we have ever seen. It's on till October so do see if you can fit a one nighter here!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you very much for sharing your experience of Le Grand Monarque with the web-users. All our team thank you also for this very kind comment and for coming in our sweet home. We hope to welcome you again next time your road will cross the city of Chartres and we hope that you will keep a great memory of your stay. Wish you a very nice evening Best regards La réception

"Great rooms and friendly staff"

4
11/06/2017

We were pleasantly surprised with this hotel . We stayed here twice this year once in March and again in May. The first visit I booked a prestige room and it was superb. Very large with a modern bathroom. The second visit I booked a deluxe room which wasn't as large as the first one but it was still good. The hotel restaurant was excellent and the reception staff friendly and extremely helpful. I would definitely recommend this hotel. Excellent value for money.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you for your fidelity and for sharing with us your stay again. We are very satisfied that you had great experiences here and hope that you will love your next stay at the hotel. :) Hope to see you soon again, Have a very beautiful day Best regards La réception

"The Bee's Knee's"

5
26/05/2017

What a fabulous hotel in a fabulous city. Lovely rooms,very helpful & friendly staff,delicious food & breakfast. The bar served a great Gin & Tonic too!! Very luxurious all round. Right in the centre so easy to look around. The Cathedral is beautiful & well worth a quick visit. Well worth every euro!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you very much for this very pleasant comment. We are proud and very satisfied that you spent a lovely stay at Le Grand Monarque. Do not hesitate to come back, "Chartres en Lumières" will last untill October ! We hope to welcome you again :) Have a very beautiful day Best regards La réception

"we enjoyed the room but spa was closed"

4
26/05/2017

room was fancy and quite big, quiet. we were surprised the spa in only open during 10-18. and only available as a full expensive package. guests are unable to use sauna etc. hotel restaurant has a michelin star though we did not try it. hotel had no available parking for us. be sure to ask in advance to reserve

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you for choosing our establishment for your stay. We hope that you had a great time and that you will come back with pleasure. We apologize about the spa access and we are disapointed that you can't enjoyed it. Indeed on Sunday and on non-working-days, the Spa is only open from 10:00 to 18:00. But be sure that most of the time and during the week, the access is available from 10:00 to 20:00. Moreover, as you explained, the parking service is on booking at 10 euros per night, and it is true that we advise clients to book in advance because of the limited number of places we have. Hope to see you again We wish you a very nice day Best regards La réception

"Great Find"

5
25/05/2017

Lovely boutique hotel. Beautiful hotel, generously sized room with lovely amenities. Located within an easy way to the Cathedral and old city. Our room was large with a lovely bath and lovely robe and slippers.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, All the Grand Monarque team thank you for choosing our establishment for your stay in Chartres. We appreciate that your enjoyed your stay and the confort of your room. Hope to welcome you again Have a very pleasant day Best regards La réception

"Great visit; great staff"

5
24/05/2017

We had a one night stay in mid-May in one of the deluxe queen rooms. We really enjoyed the visit; wished it could have been longer. We especially enjoyed the old fashion feel of the hotel and room. Room was very good sized, with a very comfortable bed and large bathroom with large tub. Great bar on the ground floor with a terrace and restaurant and another nice looking restaurant inside the hotel. The best part of the visit, aside from visiting the Chartres sites, was the front desk staff, especially a young man named Alexander, who couldn't do enough. He was helpful, welcoming, checked us in, handled our car and luggage and any and all questions. Wonderful guy and a tribute to the hotel. The other staff we encountered were also very helpful and welcoming. We really enjoyed Chartres and the Grand Monarque and will definitely return.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, Thank you so much for all these very kind remarks and it is very pleasant for our team to see that you have appreciated the atmosphere of the hotel and the attentions of our staff. We hope to welcome you again ! See you soon Best regards La réception

"Lovely hotel in a lovely town."

5
24/05/2017

My brother and I stayed here over the weekend 19/22 May 2017 as we were going to the Moto GP in Le Mans. We had driven from Dieppe and were a little nervous about locating the hotel but we found it easily. Check in was efficient and friendly and they had room in the hotel car park for us (10 euros a day) which was very lucky as we hadn't pre-booked. I would recommend booking this if you do have a car, as parking was at a premium in the area directly around the hotel. The room itself was very nice. Very clean, with lovely bathroom (and a great bath). Comfortable beds, and fairly quiet (although there was a little noise on the Friday night as the bar/restaurant downstairs was extremely popular). We didn't use the bar or restaurant ourselves but they looked very nice. There are plenty of restaurants in the vicinity, as well as McDonalds / Subway and a very good supermarket Monoprix. Free wifi in room worked well, and there was a gym which looked pretty modern. Chartres itself is a great town for a weekend away. Fantastic old cathedral, with a lovely old town. There is a light show in the summer evenings which was very good, and as I say, lots of nice bars and restaurants.Was friendly and safe feeling. Next time I am in France with the wife, i will definitely bring her to Chartres and the Grand Monarque.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, We thank you very much for your last stay in Le Grand Monarque. Thank you also for sharing your experience with the internet users. :) We hope that you had a very good time in our sweet home. Regarding your comment, indeed, the parking cost is 10 euros per night (on booking), we have a limited number of places and being located at the core of the city center, it is quite practical and cheaper than the public parking. We remain at your disposal for your next stay with your wife and wish you a very nice day :) Best regards La réception

"A superb experience. Brilliant staff and very comfortable hotel within easy walking distance of the cathedral and shops."

5
02/05/2017

We arrived late after a delayed ferry crossing. We rang the hotel to warn them that we weren't sure of our arrival time but they couldn't have been more welcoming or hospitable both on the phone and on our arrival at about 9.30 p.m. We were able to eat a delicious bar food type meal in the hotel at about 10.00 p.m. (Unusual for France). We had requested a room with a street view and a bath, both of which were provided. The room was spacious, warm and comfortable with a fridge and tea and coffee making facilities.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, We hope that you spend a very nice stay with us and that you will keep a great memory of Le Grand Monarque. Thank you very much for coming and for your very kind comment. We are really satisfied that we have managed to provide you the room you requested for. Do not hesitate to contact us again next time so that we could provide you the most suitable room for you. We hope to see you again Have a very pleasant day Best regards La réception

"Exceptional"

5
01/05/2017

We stayed here for one night on our French road trip. Compared to our previous two Mercure hotels this was by far the best. And cheaper per night but when breakfast added slightly more expensive. The staff at reception were exceptionally nice. Especially Virginia. They could not have done enough. The room was excellent and the bed huge and very comfortable. Lovely big bathroom. In the evening we sat in the bar. It was like a throwback to a bygone era. A lovely salon. The staff again were excellent. The food lovely too. In the morning we had the buffet breakfast (€16 each). Really good with excellent fresh choice. We would definitely stay here again and recommend it.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you very much for your confidence and for sharing your stay with us. We hope to welcome you again next time you will come in Chartres, it will be a great pleasure for our team. Thank you for all these kind comments about the Grand Monarque. We wish you a very pleasant day, Best regards La réception

"Well above the average city centre hotel"

5
26/04/2017

This hotel impressed from the start - welcome, service, valet parking.Right through staff were helpful and seemed genuinely pleased when we said how much we had enjoyed our stay. The room was large and furnished with taste. The bar is cosy and the breakfast offers a wide variety of lovely food, even inlcuding home-made jams.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Roger, Thank you so much for this very kind comment about your last stay in Le Grand Monarque. It will be a pleasure for our team to welcome you again. Hope to see you soon Best regards La réception

"A cosy night on the road."

4
06/03/2017

Not your average Best Western. Classic old school luxury hotel recently refurbished with a starred restaurant ( we didn't try it). Plenty of character, excellent front desk service, rooms impeccably clean, spacious (for europe) and very comfortable with lots of plush pillows, great linen and thick duvets. Proper shower (not the horrible tub/shower hybrid), good towels. A bargain. 10 minute walk to the Cathedral. Parking at additional cost. Arriving by car is tricky as the one small drop off space is on a narrow side street. I will stay here again.

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Sir, Thank you for sharing your experience and for taking the time to give your feedback about Le Grand Monarque. It was a pleasure for our team having you at the hotel and we hope to welcome you again next time you will come in Chartres. Why not, soon, during Chartres en Lumières ? Thank you so much again. Have a very nice evening. Best regards La réception

"Michelin"

5
05/03/2017

One of the best pastas eaten. Michelin 1-star restaurant. Not much for a vegetarian but just truly awesome food, ambience and service! Very homely yet sophisticated for the town. Can't wait for the next time!

grand_monarque28, Réceptionniste at Best Western Grand Monarque, responded to this review
Dear Madam, Dear Sir, It will be a pleasure for our team to welcome you again at the Grand Monarque. We hope to see you again very soon. Thank you so much. Best regards La réception

"Our regular first night stopover"

5
23/01/2017

We have kept on returning to this hotel, whenever we are passing, for the last 20 years. Its always been welcoming, clean, and efficient and now has two good restaurants. Parking is some way away down a side street but the staff will park your car for you. Its hard to stop outside to unload due to new bus lanes.

"Loved this hotel and will return I hope"

5
15/01/2017

Perfect location for exploring the Chartres and the Cathedrale. Based on a tip on TA, I paid a little more and we got a Prestige room - king bed, huge room, great modern bath, quiet - everything was great. Excellent check-in and service. After a long rainy day, we were too lazy and cold to go out to eat for dinner so we decided to just go downstairs, but after checking online realized it was probably the best restaurant in Charters. It was a terrific meal. We will probably return someday to have more time in Chartres and we'll certainly stay here.

"Best hotel in Chartres ... the very best!"

5
14/01/2017

Our favorite hotel in Chartres. Excellent rooms for a great price. Elegant hotel with a superb restaurant and a romantic bar. Wonderful staff. I can't say enough about this hotel. The location is superb. The attention to detail is superb. Everything is superb. And it's near the finest cathedrals in the universe. Do a YouTube search for "Chartres Cathedral documentary." But about Grand Monarque: All the rooms are excellent but our favorite is room #102. It's not the most expensive and it's large with a wonderful view of the town square.

"Disappointing"

2
09/11/2016

I have stayed here before and was enthralled with the room, and the room service. The desk staff were just as great as last time, but I booked a mid-rate room better than the last time and was given a room whose windows opened on to a walkway with cigarette butts on it. The room was so hot that we needed a fan and that didn't suffice. There was an airconditioner, but it was "off for the season" in October. Beautiful remodel, beautiful bathroom, but much smaller and sooooo hot and smelled like cigarettes with the window open. We were too tired from traveling to complain and didn't want to sound like "ugly americans" so we just went to sleep as best we could. We won't stay there again.

"Pleasant city centre vintage hotel"

4
27/10/2016

This hotel is well situated in the centre of Chartres just a short walk from the Cathedral. The complex road layout of the Place des Epars nearly blew our GPS SatNav off the map, but once you feel happy about crossing a bus lane and dodging into the '5 minute' drop-off it's easy to pop in to Reception ready for check in. The hotel's secure pre-bookable car park (10 euros) is just up a narrow street with an intercom back to reception who open the gates for you. As it was a wet Sunday evening we dined in off the brasserie menu but city restauarants are nearby as well. The room was rather warm and airless so light sleepers might want to ask for the duvet to be switched to a sheet and blanket. A tight timescale meant that we didn't get any sight seeing done, but we have stopped in the city previously.

"Great Location"

5
26/10/2016

Comfortable hotel with a great location if you are visiting Chartres to see the cathedral. We could see it from our window which overlooked a Sunday flea market. Downtown has a lot of empty store fronts so we ate our meals at the hotel for convenience. Service and quality of the food was good but not the best in France. Our room was very comfortable, nice bedding, good sized and the shower leaked. Main complaint was that the lift was out and the construction started early in the morning. One night was good but would not stay longer.

"Great location and period charm"

4
24/10/2016

The hotel is comfortable with good sized rooms with all the usual facilities. Valet parking was swiftly and efficiently dealt with. Location is very convenient for the Cathedral and other key sights. Very good restaurant. Altogether a strong recommendation.

"Perfect Welcome to France!"

5
22/10/2016

We arrived in France late Saturday morning, and drove directly from CDG to Le Grand Monarque in Chartres. Having only read a few reviews, we were not sure what to expect, but we delighted with our hotel. Chartres is a beautiful city, and Le Grand Monarque is perfectly situated. The hotel is located at the heart of Chartres and only a short walk from its famous cathedral. In the evening, Chartres lights up, and we were in a perfect location to enjoy the light show. The hotel itself is beautiful! We were so impressed with our rooms, which were newly remodeled, and finished with very nice fabrics and details. The rooms and bathrooms were very clean and the beds were very comfortable. And all with a very reasonable price. We had the sense of staying in a historic property, but with every modern convenience and update. The staff was extremely friendly and kind and welcoming. I only wish we had stayed more than one night.

grand_monarque28, Responsable relations clients at BEST WESTERN Le Grand Monarque, responded to this review
Dear Madam, dear Sir, We were very happy to welcome you at the hotel Le Grand Monarque in Chartres, we thank you so much for the good impressions you had during your stay that you share with the others travellers. We always try to do the best for our guest, many thanks again for your confidence. Yours sincerely Laurence

"Great hotel"

5
21/10/2016

I stayed here for 9 nights over a 10 night period (went away so stayed elsewhere for one night. Both halves of the stay were very good with the rooms well presented and all modern amenities. When I checked back in for the second half of my stay they had already taken my suitcase to my new room. Breakfast was very good with lots of choice. A 5 - 10 min walk formt he station and the same for lots of different restaurants. Only downsides was both hairdryers in the rooms had now power to them so spent longer than I would have done drying my hair. Also the rooms are different sizes so I had a nice big room the first half of my stay then a room half the size for the 2nd half but it still did the job!

"Beautiful hotel, very attentive staff and fabulous city!"

5
18/10/2016

Chartres is an excellent point at which to stop over if travelling from Britain further south into Europe and this hotel makes the stopover utterly worthwhile! They valet park for you since the carpark is a short step from the hotel. The restaurant is Michelin starred, but if you need somewhere a little more modest, you are simply a road width away from the pedestrianised city area with great brasseries. The receptionist was full of information about the city, notably that during July to September the key buildings in the city are all fully lit with the most fabulous son et lumiere displays! The Cathedral, always worth a visit for its serenity, is lit on three different faces and the moving images of its history were spectacular. The hotel room was beautifully appointed. Honestly, the 'stopover' at this hotel became one of the high points of our holiday and we will definitely revisit.

"Enchanting suite Worth spending the night out of Paris!"

5
13/10/2016

Delightful surprise to find the high end quality at a very reasonable price. Staff was above helpful. We stayed in Marie Antoinette suite. My favorite room on our travels all over France. Traditional with artistic flair. Beams, silks, daybed, chaise lounge, Pillows with painting parts, lovely bathroom and views of town. Close walk to Chartres cathedral that was doing the light show on all historic building in September. I would make sure this yearly event was going on when planing my trip. We are so happy we did not just take a day trip out of Paris. Food is unmatched and outside bar is a nice place to hang.

"Quality and convenient Chartres stopover"

5
01/10/2016

If you are passing North/South and looking for a stopover in this neck of the woods, Chartres ticks a lot of boxes. The Cathedral is stunning and over the summer months they have a (free) nightly lightshow working on a loop around the key historical sights. This hotel is well located,in the centre easy to drive to and with valet parking. It's right on the edge of the pedestrianised historical area with short walks to the cathedral, the old streets and shops/restaurants. This may be a 'Best Western' but there is nothing in the feel and style (beyond an outside sign) that suggests 'hotel chain'. It has a lovely traditional character and the deluxe room we had was well appointed with a bath, two basins, large bath etc. - it was also pleasingly quiet for a city centre hotel, a lof of the rooms appear to overlook an internal atrium. Food options if wanted from the hotel are excellent from an outside bar, an internal bar, a nice brasserie located in the light and airy atrium through to a michelin starred restaurant (pre-booking recommended). The buffet breakfast is a combination of quality and quantity including a Nespresso machine and an electric fresh orange juicer. The standout as so many other reviewers have commented is the friendliness and helpfulness of the staff, their passion and pride made us feel very welcome. If the budget fits, this is an excellent hotel choice.

"Top class hotel with a traditional touch"

4
27/09/2016

The room was comfortable and well appointed. All the rooms have been modernized although the hotel itself has a traditional layout. It is deservedly one of the top hotels in Chartes. The only drawback was that the Michelin starred restaurant was fully booked when we tried to make a reservation on arrival. Next time we will book the restaurant at the same time as the room. The hotel was very helpful in finding and recommending another restaurant for us which was nearby. We can recommend this hotel without hesitation

"Hard to find a better stopover place"

5
26/09/2016

We travel regularly between the South and North of France, and we take always the opportunity to make a stopover in the many towns and villages on the west side of Paris, in the large Normandy area. More often than not, we like to stay in Chartres, and this hotel is excellent value. It is located in the heart of the City, but has (a very reasonable) valet parking. All rooms are very well equipped, although there are a few narrow "orphans" (in case of a last minute booking). There is a very nice patio that serves as brasserie, with a basic range of very nice dishes. Not surprising, if you know at there is also a Michelin-starred restaurant in the hotel... Breakfast is very unFrench abundant. After that, you can continue to drive for two days without hunger. Staff is among the most attentive and friendly you can find in France ??. The city centre, carfree, allows a leisurely stroll, with lots of small boutiques and terraces. Often, in the evenings, there is a lightshow against the backdrop of the city's monuments, including the must-visit Cathedral, recently fully restored. Also a good location when you wish to visit, coming from Paris, the Mont St Michel or the Impressionnists' Giverny village and Claude Monet gardens.

"Brilliant service, great room, great place to stay..."

5
24/09/2016

My adult daughter and myself were doing a road trip throughout France in September and visited Chartres in September. Our trip was haphazard taking us where we wanted to go so therefore did not book hotels. We arrived in Chartres and all the 'normal' rooms were booked but the hotel offered us a Junior Suite at an amazing rate. They were so kind about the parking, luggage, eating... recommendations of things to do... They could not have been more helpful. We would stay there again and again and wouldn't hesitate to recommend it.

"Bad restaurant "

1
24/09/2016

I eat two nights at the restaurant while I was staying at the hotel. I was with a group of friends and we are vegetarians. We were very disappoited with our meal and with the treatment that the hotel concierge had with us. We are used to travel around the world and we were porely treated when we asked for our omelet to be exchanged after arriving smelling as fish. As you can imagine, being vegetarians, we do not want our food to smell like fish. The maître came to talk to us in an irritaded mood and we had to insist that they replace the plates that were bad. The meal was not cheap for what they served and we were guests at the hotel but we were not well treated.

"Front desk ok and bad restaurant"

1
24/09/2016

I traveled in sep 2016 with a group of friends throught out France and we stoped at Chartres. Le Grand Monarque is a central hotel and have a polite front desk personel. However, the restaurant needs a lesson of polite behaviour. Our group is vegeterian and we smell fish on some dishes. When we have requested to have prepared again 5 new omeletes, the waitress fricked out and the maître only decided make new ones after a long insistence. Very different from the well known "french service".

"Great Location, Great Room"

4
15/09/2016

Le Grand Monarque was a lovely hotel (with a Michelin starred restaurant), abutting the upper part of the old town. It is a very short work to the Cathedral. Our room was extremely spacious by European standards. It was quiet and clean. And it has some charm. The staff were incredibly nice and welcoming. I would definitely recommend this hotel to anyone staying in Chartres.

"What a great hotel"

5
12/09/2016

I'm lucky (unlucky?) enough to travel a lot for business and as a result I stay in a wide range of hotels from seriously horrible cheap and dirty places to amazing and luxurious resorts (but only when they have great deals) - La Grand Monarque is one of my all time favourites. It combines fantastic service (everyone at the hotel is friendly, has a smile on their face and is happy to help), great clean and modern rooms despite being in an old building, a fantastic location a short walk from the cathedral and finally a great little restaurant. If you want somewhere to stay in Chartres, you won't go wrong if you stay here. PS It's also pet-freindly

"5th time here"

5
08/09/2016

We always make a point of stopping off at this Grand old Duchess of a hotel on our travels from the south to the north. The staff are so friendly welcoming you back by name,we always opt for a superior double and this year had 120 which overlooks the front of the hotel i named it The Blue room due to it's stylish French interior. Comfortable beds very good showers and excellent service also a lovely spa at 15 euros a person and valet parking at 12 euros a night. Dogs also very welcome. This year we stayed 2 nights due to the Calais lorry protests and loved the place even more.

"Top hotel, top service - fantastic town"

5
07/09/2016

Our first stop on a tour round France - and what a find. Firstly the hotel stay could not do enough for us. Took the car to a very secure car park, made sure rooms were next to each other (family rooms but there are 6 of us). Took the time to explain the town and the evening event that was happening also. During the evening the local buildings (church, theater, bridges etc) are lit up and a story told with lights and or music. For a couple of hours at night you wonder round with visitors and locals alike. It was staggering. We loved it - and so did the kids. Def worth seeing. Town is also lovely, lots of shops and good places to eat. Def somewhere we will return too!!

"Great end to our trip"

5
05/09/2016

We loved our last hotel!! Such a great location to Chartres!! We got to see the light show at night and the hotel staff was so accommodating. They were quite helpful. Our room was good, not large but quite comfortable. The breakfast was a good value and not too expensive. Stay here and go see the magnificent cathedral!!!

"Delightful"

5
04/09/2016

Generous upgrade from the category below to a lovely suite on the 3rd floor. Catherine de Medici. It was an oasis from the 38C Chartres was experiencing during our stay. Air con worked very well indeed. The suite was huge,very quiet and extremely comfortable, decorated with humour and we loved it. ( Okay we wouldn't have chosen the black furniture ourselves ! ) Very big bathroom with a good separate shower, oversized bath and all comforts provided including excellent lighting and soft towels. Maybe lacking a towel rail under each of the wash hand basins. Everything was Immaculately clean and sparkling with a Nespresso machine and a small fridge for our convenience. The suite was serviced once daily to a very high standard. I saw many rooms on this floor and all looked as if they had been recently refurbished except one perhaps which still had carpet rather than modern hard floors. They were all attractive and airy. Decor in the corridors is in need of refurbishment and the reception area is now so faded it looks grim. I believe these things will be attended to soon. Good self service breakfast of fruit, cold meats, cheeses, breads and particularly good local jams and honey. Hot breakfast items from the buffet. We ate both evenings in the Brasserie and dined we'll from a shortish menu. Desserts are fab and I recommend the Peach Melba ! Best thing about this hotel, I believe is that staff listen and act. Congratulations, you have a great " product ". Oh and Chartres is quite lovely especially with the sound and light show which takes about 3 hours to walk round to see everything.

"Amazing food, great beds, good hotel"

5
02/09/2016

This hotel is as good as the savoy or the Ritz in places! As part of my job I get to go to incredible hotels and restaurants but was with my family and had heard good things of this hotel. It exceeded them in parts. It was overall a delight to stay here. We had had a delayed crossing from the uk so a 2.30pm leave London (Wimbledon) had become a 6.45pm local time arrival in Calais! Chartres was therefore a long and late drive - yet despite arriving after 11pm nothing was too much trouble. A parking space was sorted, bags taken to our room, food made available. Just brilliant! The breakfast in the morning was better than either the ritz or savoy to my mind. Same ultra high quality, fresh unlimited superb food, silver service layout cut glass crystal glasses, but done with French style and panache! The only question in my mind was how could this be a best western! I have stayed in some shocking American ones in the past.. Then I went to the bathroom in our room. 1970 pink and dated bath shower combo. This hotel is almost there but it needs a little investment in the small details of the rooms to make this an amazing hotel. The concierge, restaurant and main bedroom were stunning. Incredible comfortable beds. Great location. Just sort the bathrooms out. Also claims to be a spa. Did not see any evidence of this. The toiletries were poor quality. I would however stay here again if passing by Chartres as the food was out of this world!

"Full of character! "

5
26/08/2016

We chose this hotel based on the good reviews on trip advisor and it lived up to its reputation. It's quirky and a bit of a maze, but this really adds to the fun of it! We had a lovely modern room which was quiet and with a very comfy bed. The hotel communal areas are beautiful and breakfast was really good, enjoyed in the conservatory. I'm very happy to recommend this hotel to anyone visiting Chartres.

"A real treat to stay here"

5
23/08/2016

This was my second visit to this hotel while en route to the south of France and I love staying here. It has the gel of a special hotel. The rooms are beautifully furnished with the most comfortable beds, and the breakfast buffet is the best I have ever had: so much choice of so many delicious things. Last year we didn't eat an evening meal at the hotel but this year we did, in the Brasserie, choosing the dishes of the day. It proved to be an outstanding meal. Each course was beautifully prepared and delicious; the steak was cooked to perfection. The hotel is also very well located, very close to the city centre. I look forward to staying there again!

"pleasantly surprised"

4
23/08/2016

Chartres was our preferred stop on our way to South Brittany. It is a lovely city, well renovated and still keeping the character of the old town. The hotel is very centrally located and only a short walk to all monuments. The reception was very friendly, they had a valet to park the car in their private lot. We had a suite, on the 3rd floor. The room was nice although the hotel could do with a renovation. Still, the bed was good and bathroom was modern. The only thing that bothered us is the noise from the floor above, everything somebody walks or moves a chair, the wooden ceilings would not temper the noise, and we had to use ear plugs to be able to sleep. All staff was very pleasant and extremely friendly.

"Very Nice Hotel in Chartres"

4
20/08/2016

Chartres is a lovely town worth a visit. This hotel is on the main plaza and at the center of everything - tourist sites, restaurants, and shops. It was a former post office so is not the typical layout, but has been very nicely renovated. We stayed in the garden suite and it was lovely. Very spacious and a patio with a table and chairs. The hotel staff is very friendly and helpful, the food is very good and there is a large front patio where you can have drinks and watch the activity in the plaza. There is no parking at the hotel. You can pull up on the side street long enough to unload and then they have a secured lot about a block and a half away. You can access this yourself, or their valet will bring your car back and forth for you. That is the only real drawback of an otherwise lovely hotel.

"Dowager Empress"

5
17/08/2016

The hotel struck me more as a dowager empress than a grand monarch - aged, but nicely, and working hard like Lady Violet to stay "with it." Our superior-class room was big, with a sitting area and a fireplace, and nicely period-decorated. A new elevator had just been installed, but the tiny ancient one was still working. Service was impeccable under Virginie's watchful eye. We learned six hours before arriving about needing to reserve parking but Lucy took care of it. Unfortunately the Michelin 1-star restaurant was closed on Sunday night but the brasserie was fine. It's across the square from the old town, ten minutes walk from the cathedral. If you like atmosphere, don't miss it.

"Hotel rooms do not live up to reception area or Michelin restaurant"

3
16/08/2016

Our room was small and had a poor view, the decor needs updating for the price that you are expected to pay. There was an awful sewage smell in the corridors during the morning, which you could smell in the breakfast area. I have tried to take into account the current poor exchange rate of 1.17 when considering value for money, but when I compare the cost of the breakfast at 16 Euros, it was poor, self service and not the best of quality when in other countries you would expect far more. Expect to pay local taxes for your room (3.3 Euros) and 10 Euros to park a car. For the value, I would get breakfast elsewhere.

"Absolutely faultless - highly recommend."

5
13/08/2016

We stopped over at Le Grand Monarque on our way back to the UK and we were so glad we did - what a fantastic experience! Our room was enormous and more like a suite with a lounge area which was perfect for our 11 year old to sleep in later whilst we had the biggest bed ever seen with a beautiful bathroom, complete with plush robes and upmarket toiletries. The staff could not have been more attentive if they tried including the fabulous receptionist who walked with us back to our car to ensure it was parked in a safe area! Nothing was too much trouble for anyone we encountered and it made us feel so special, it really added something extra to the end of an already excellent holiday.

"Could Have Been Much Better"

2
08/08/2016

A nice looking establishment marred by high costs and poor service. The room was decent enough if a little old. However, we had to pay €15 per person per day for the Spa - it should always be included for hotel guests! Worse, we went downstairs to eat and were told that the restaurant was fully booking in a rather brusque manner. There was no attempt to direct us to bar food or even room service, just a dismissive attitude. Luckily we found a bistro nearby that was very nice to us. Finally, breakfast was charged at €16 each which is a bit rich, too. This is my second poor experience at a Best Western and I shall not be using them again. High costs married with poor service. Avoid.

"Excellent in all ways"

5
05/08/2016

We stopped in Chartres for 2 nights and originally chose this hotel as it provided secured parking. On arrival, we were shown where to park temporarily whilst our bags were taken in. The concierge then removed our car to the secure car park. The check-in process was painless and the hotel itself is smart and all the staff were very polite and knowledgeable, advising us on things to do, sights o see, places to eat, etc. The room was a decent size and in the bathroom everything worked and sufficient toiletries provided. In previous reviews, some people have said that anything you need for your stay must be taken from the car before it is parked as there is no access until it is returned. This is not the case. We had forgotten some things in the ca; we were given the keys to our car and directed to where the car park is located. Once we had got what we had forgotten we simply returned the keys to the concierge. Checkout, was also smooth. By the time we had settled our bill our car was waiting for us outside. All in all, the Grand Monarque is an excellent hotel which I would strongly recommend.

"Beuatiful old building"

5
01/08/2016

We spent one night here en route south. We arrived really really late at night and were were kindly shown in by the night person. We had two rooms next door to each other. One room was very small but was for our two children so it was fine. they left a few sweets for them which was a nice touch. Our room was very big and comfortable. Both rooms were decorated in a luxurious classical style to suit the building. We had a very comfortable night here. Breakfast was served in the covered courtyard, a very attractive place and a joy to sit and eat in. The roof was removed after a while and we were then in an open courtyard. Breakfast was perfectly good. A very enjoyable hotel and I wish I had more time to enjoy it. Would love to go back and spend more time there. The old fashioned bar at the front looked very nice too.

"One night"

4
26/07/2016

We had a great time in a beautiful room . Lovely hotel to stay , very convenient as near the city centre and the cathedral . Has a fantastic restaurant attached to the hotel with a very high gastronomic level. Highly recommend the sommelier . He would find amazing local wines to complement your meal. Otherwise you have the Brasserie which is good too. Very helpful at the reception in order to explain the city's visit.

"French stop over"

4
26/07/2016

Stayed at the Monarque on the way to the Dordogne. It is a beautiful hotel in a superb location. We found the staff to be very helpful and certainly their English was far superior to our French. Breakfast whilst not cheap was plentiful and the pastries were lovely. We woukd certainly recommend and visit again

"A traditional hotel which shows its Best Western roots"

4
26/07/2016

We stayed at the Grande Monarque on Monday last week (July 2016) on our way back to the UK from southern Spain. As others here have said, the hotel is situated close to the town centre. We weren't aware that we had to book car parking in advance (does anyone arrive in Chartres WITHOUT needing car parking??) and it was fully booked by the time we checked in. However, that was no problem, as there is an excellent, large, well-lit and secure underground carpark a few metres away. We had tried to book the Michelin starred restaurant in advance, but this being a Sunday night, it was closed, so we had to settle for the normal hotel restaurant. It was very busy, and the food was nothing out of the ordinary. Our room was on the first floor (second, if you're from the US), with a view of the ground floor roof, and was very small, made a bit more oppressive by very "busy" red patterned wallpaper. We were experiencing +30 degree Centigrade temperatures at the time, but the air conditioning coped well and the room was comfortable overnight. Breakfast next morning was the usual French buffet affair with lots of guests walking about serving themselves - not a particularly restful experience. I'd happily pay extra to have table service. All in all, the hotel did all that we could have expected and was reasonable value for money, but it's probably more descended from the Best Western side of the family than its Grand Monarque roots!

"Great stay"

5
26/07/2016

Beautiful hotel in the heart of this historic city. Gorgeous rooms and facilities. For extra charge a lovely spa. Children under 16 not permitted but got special permission for our granddaughters. Highly recommend. Our daughter got a larger room with couch/bed and spa bathroom. Staff helpful and very friendly.

"Beautiful but with shortcomings"

4
24/07/2016

We stayed here during our visit to Chartres. The hotel is in a nice historic building just across the street from the historic center. The room was quite large but the bathroom was embarrassingly small, especially the separate room for the WC. There was no curtain for the shower!

"Traditional Hotel well worth visiting"

5
23/07/2016

This proved to be a great choice - on the edge of the town centre, private secure parking (needs to be booked in advance), comfortable and friendly. Restaurant good, breakfast excellent, bed comfortable. Air conditioning and tea/coffee making facilities in room.

"Old Fashioned Charm Hotel in the centre of Chartres"

4
16/07/2016

We had two rooms in this grand old hotel, one for a family of three, one for a couple. Our son's room was on the front of the hotel, very large accommodating a king size double bed plus a large double bed settee. It had a beautiful fireplace and views over the square. Our bedroom at the side of the hotel was much smaller by comparison. The staff were cheerful, always a smile, very helpful, answering any tourist questions, queries and suggesting the evenings luminere. The corridors were a bit of a maze but everything was clean and fresh smelling. There is a new elevator much larger than the old one. We ate in the Bistro and the staff were helpful as our young grandson only likes plain pasta and this was cooked, no trouble. We had sea-bass, cod, chicken and mushroom pasta all nicely presented and cooked. The following evening, my husband and I ate in the Michelin star restaurant. Tasty frogs legs, lobster just cooked and we finished with a souffle. I would have liked mine to be a bit more cooked as the inside was runny. I did mention this to the waitress when she collected our dishes, she just shrugged. When the bill came I wrote a comment to say I was disappointed with the souffle, but no-one came to ask me why!. And this a michelin star restaurant! They did their job but did anyone care? Mathieu the sommelier was very professional, also Frederick was particularly outstanding and an asset to this hotel.

"Good hotel and service. Great location from UK "

4
13/07/2016

Stayed here for one night on our way south. About 3.5 hrs from Calais so an ideal location for getting a great way into France from the UK. Hotel accommodation and service were fantastic. Good central location for the town and just 10 mins from the cathedral. The light show in the town is also brilliant. Prebook parking if you are taking s car.. again the valet service is impeccable.

"Grandiose Stay!"

5
09/07/2016

We were blown away by this beautiful hotel. The word is really "grandiose". The building is majestic with so much history behind it. The rooms are modern and very comfortable. Quite large for European standards. The bedding was super comfortable and we had a good night sleep. When we first arrived, the concierge took our car and parked it for us at a cost of 6 Euros a day! Not bad! Especially, when we paid 26 Euros in St.Malo! The staff was so courteous and friendly upon our arrival. They gave us a map of the city and told us about the night lighting event. The location couldn't be better. Right in the center of town and within walking distance of all major sites. Our only regret was not being able to stay an extra night. Chartress was worth a two nights stay instead of one. Unfortunately, we were flying back home the next day. It was only one night, but we felt like royalty.

"Excellent hotel, great location"

5
07/07/2016

Excellent classic hotel, with a perfect location for central chartres. Would class as a 4* hotel, with the hotel quality itself being part of the appeal, and definitely posher than our typical 3* Ibis and mid range hotel choices - and it showed throughout the hotel. At the top end of the 'best western' chain from my experience. Hotel is not overly modern but done to a high standard and the room and bathroom, were very pleasant. The corridors were a bit of a maze, but not unexpected for an 18th century building. The location is perfect at the edge of chartres downtown, 5 mins walk from the cathedral and the new town with its shops, the old town with its old streets and bars/restarants in between. We visited the lounge bar, but not the hotel restaurant - which we regretted after speaking to fellow guests the next morning. Service was excellent - multi-lingual, friendly and knowledgeable. Best of our entire french trip. Parking - 2 good options 1) Prebook with hotel is valet parking, park on kerb near sign on side road front left corner of hotel 2) Qpark chain large 24hour underground car park on square in front of hotel, which we used. Slightly more expensive than prebooked, but not unreasonable. Tip - If staying in summer/autumn take evening walk 'Chartres in Lights' from right outside hotel - the cathedral and old town sites are lit up spectacularly after dark. Hotel reception recommended and definitely worth it. Tip 2 - Old town walk has steep streets, if these are problem can still enjoy cathedral, shops, some bars/restaurants and lighting. just skirt the edge when streets steepen.

"Lovely hotel and a great and central location."

4
04/07/2016

This hotel is really lovely. Old fashioned charm and glamour right in the centre of Chartres. We had a room at the front which was a little noisy be sure to ask for a quiet room. Room was spacious and bathroom a good size. It is in one of the central squares and you can walk easily to see all the sights. The bar is lovely and opens late. The staff were especially helpful and particular mention to Kevin who helped us so much on arrival.

"Beautiful hotel"

5
28/06/2016

We arrived mid afternoon after a fairly long drive and immediately the staff fell over themselves to help. The car was whisked away to be parked, reception checked us in immediately to a lovely room, far better than we were expecting in a standard double and fir a very reasonable price. The lady on reception took some time to explain about the town and the lumiere that happens every night. Whilst we didn't use either restaurant, both looked exceptionally good. We came back late on for a drink in the bar - amazingly cheaper than the bars and cafes in town! We checked out reasonably early in the morning and the car was brought round promptly. A small discrepancy on the bill was immediately rectified without a murmur. All in all, one of the best Best Westerns we've stayed in an we'd certainly stay again ourselves and thoroughly recommend it to anyone else in the area

"Ok, but thinks it is more upmarket than it is"

3
21/06/2016

There are some pros- great location, comfy beds, opening window with a small balcony And some cons - rabbit warren of corridors, delusions of grandeur, small room,twin beds that are pushed together (what is the point of this- if you don't want to sleep together, you don't want to sleep together), aircon/heater noisy but can be turned off, decor is highly personalised and ott. Chartres is a fabulous town do not miss the light show, the market, the view from the cemetery and Maison picassiette

"Friendly, central location, great food"

5
20/06/2016

Stayed here for one night on our way back from a vacation in Bordeaux. Nice hotel in an old building, apparently there's been a hotel on this site since the 17th century. Our room was smallish, but not so small as to be a problem, and the bathroom was large with his & hers basins and a capacious shower. Some of the hotel's features are a bit dated - lots of creaky floorboards and an elevator which looks like something from a 1950s film, but that looks as if it's being replaced so will likely be better in a month or two. The staff are lovely, friendly and helpful. Our room was at the side so was fairly quiet, I'd imagine some of the rooms at the front might be a bit noisier, especially if there are events on in the square opposite. The hotel's restaurant - Le Georges - is fantastic - I'll do a separate review of that - but it gets busy so if you're staying at the hotel reserve a table when you book your room. Parking is limited and like the restaurant needs to be booked in advance, it needs a valet, so make sure you take everything you need from the car before handing it over. A satnav is helpful to find your way around the Chartres one way system. The location is very central, just across the road from the pedestrianised shopping area and a few minutes walk from the cathedral and the old town. The breakfast is well above average for a French hotel I've stayed in some who don't really seem to care too much about the first meal of the day. They have a Nespresso so I got my morning caffeine fix, there was a wide selection of hot and cold items, and some really interesting preserves such as apple and pineapple jam plus several different types of honey. Overall highly recommended, I'd definitely stay here again.

"Good location"

4
19/06/2016

Well located adjacent to historical centre, this hotel is as advertised: a quality four star hotel. We booked a suite, which turned out to be an unusual but large room at the back of the hotel. Whilst on the ground floor, access to the room required going up one floor via stairs or small elevator, walking along a number of corridors before descending some stairs to the room. The suite had two main rooms, with a tiny additional room with a desk. The separate shower was near the bathroom but separate with access from a carpeted area which also had the wardrobe. The separate toilet was also off this area. Strange layout, but ok. King bed was comfortable and there was ample seating in the sitting room. There were two restaurants, the Michelin starred Le Georges (see separate review) and a casual restaurant. There was also a multi-room bar. Staff were generally pleasant and helpful, although the bar staff were content to stand behind the bar in one room talking to each other with only occasional monitoring of customers in the other rooms. Valet parking was available, although the garage is apparently limited in size, so advanced booking would be sensible.

"Stop over"

4
14/06/2016

A lovely hotel in a great central location, offering easy pedestrian access to all parts of this beautiful, historic city. There is secure parking at a nearby, underground carpark. Parking is available on site but is limited and must be reserved in advance (best done at the time of booking). Staff were all very friendly and helpful. Our room was modern, well appointed and very comfortable although at the furthest point away from reception, which for a couple of OAPs was a little inconvenient - it was quite a trek at the beginning and end of a long sightseeing day. Breakfast was excellent, though if you prefer something cheaper and more casual, there are plenty of eateries close by across the square, We enjoyed our stay in Chartres with its magnificent Cathedral and our choice of hotel added to our experience.

"Misrepresented"

3
13/06/2016

I booked a room in this nice hotel using Expedia. The room rate clearly stated "including taxes". I paid the amount at the time of booking. When I checked out the hotel manager insisted that I pay an additional sum for local taxes even though I was quoted an inclusive price. She said she did the same with everyone. This is obviously an unacceptable practice which over time must be quite lucrative for the hotel. Please beware.

"Old glory with modernized amenities"

4
05/06/2016

In the heart of Chartres this hotel still preserves the pompe of old era while offers modern services, including valet parking on a moderate price. Some of the rooms are equipped with jacuzi. The free wifi is not working properly in the rooms when the traffic is strong (like in the evening hours).

"Excellent hotel in a good location"

5
01/06/2016

Good quality hotel with cosy bar, brasserie and Michelin restautant. Rooms may be a little like a rabbit warren but that does not distract from the comfortable beds, xcellent service and quality breakfasts

"What a gem!!"

5
31/05/2016

I picked this hotel based on the reviews and photos on trip advisor, and without shopping around. WHAT A FIND!! We were delighted with this hotel from the moment we arrived. The service was excellent, the rooms were beautiful and the location was fantastic. The staff were so friendly and helpful. The breakfast the next morning was lovely, the croissants were the best I have ever had. Highly recommend this hotel!

"Excellent stay - a lovely hotel in a lovely place"

5
26/05/2016

Booked easily some time ago using the Best Western website, our premium room was large, very well furnished and very comfortable - facing the Place des Epars, but quiet for all that. Check-in by friendly staff was efficient and there was an offer to park the car in the secure hotel parking located some 150 metres away. Cases appeared quickly in our room. We did not dine in the hotel, but breakfasts were expansive and good. Serving staff were friendly and helpful. A perfect stay

"A hotel since 1634"

5
25/05/2016

Beautiful grand old hotel: plush velour, wrought iron, brocaded wallpaper and hardwood everywhere. Has tiny elevator and valet parking. Room, good sized, was beautifully decorated, had a small desk, minibar, kettle with coffee/teas, TV, WiFi, AC, plenty of places for luggage off the floor. Separate toilet. Big bathroom with tub/shower and two sinks. Staff was super. A lovely stay. Recommended.

"A nice hotel with historic touch"

4
22/05/2016

Best-class and probably most established hotel in the city. Nice staff, good room condition, and decent restaurants (we didn't get a chance to test Le Georges, the one with 1-star Michelin rating as it was fully booked). Nice spa next door attached to the hotel but the access is from outside the hotel. Very small elevator in the hotel due to old building structure. Breakfast is ok at price of 15 EUR.

"Love this hotel."

5
21/05/2016

We have stayed at this hotel several times and it is always a treat. The reception staff are delightful and go out of their way to help. We have slept in many of the rooms and they have all been well equipped and comfortable. Breakfast, although a little pricey, is delicious and varied. Chartres is lovely and it is a short walk to the cathedral where there is a good selection of places to eat. We will be booking again for July when we return from the midi Pyrenees.

"Le Grande Monarch Best Western Great location!"

5
17/05/2016

We arrived mid afternoon to find our room was not ready for 30 minutes, so we parked our car( very secure) and grabbed a snack in the bar. Very classy lobby and bar, in keeping with the tradition of Chartres and the history of this hotel. We shared a croque monsieur with fresh chips ( truffle salt) that was delightful. Soon after we were escorted one floor up to a lovely room facing the front of the hotel and the square. We had prebooked, and at 100 Euros this is a bargain!! It is a short walk to the cathedral, whether you wind your way through the town itself, with cobblestone streets and loads of shops, or go directly out the door and to the left. We would recommend this hotel for a stopover in Chartres.

"Very nice Hotel in Chartres"

5
11/05/2016

We stayed in Chartres for two nights to visit the Cathedral. This hotel is well located to walk to the Cathedral as well as other sites. The hotel seems to have a grand tradition, and at some point was bought by the Best Western chain. Fortunately, they have retained the Grand Hotel feel of the property with an elegant restaurant and bar. Our room had a very comfortable large bed and nice bathroom. The room had an air condition unit that we could control which made it quite comfortable. They have a typical breakfast at a reasonable price that was more distinctive than breakfast buffets at other chain hotels in France. The service was very attentive. I definitely would recommend this hotel when staying in Chartres.

"Excellent Staff, Great Location"

5
03/05/2016

My wife and I stayed at the Best Western for two nights following our drive thru the Loire Valley. First, I would complement the staff being very friendly and helpful. Second, the location could not have been better. Valet parking is advised, costing only 8 euros per day. We also had lunch which was quiet good and reasonably priced. All-in-all, we would definitely recommend staying here when Chartres. Larry & Kelly, Georgetown,TX

"Great Hotel"

5
20/04/2016

We had a lovely stay here in this surprisingly delightful hotel. The reception arranged parking and the drop off was the most tricky part of the visit, with the hotel situated centrally to the large pedestrianised route around the square. Room at first offered was tiny and hot in the roof and the impression I had was this was the 'Booking .com' allocation, when we asked for another room although previously told the hotel was empty we were shown an old room again at the roof level in old decor. So we upgraded back to a decent room not in the 'Booking.com' allocation. Be warned! Generally the hotel is comfortable but these two rooms were not! Restaurant The George although a rather limited menu was excellent and the wine list was good as to be expected. Breakfast in the covered atrium was delightful and great choice, very good quality. We would definitely stay here again. A great shame about the awfully bad cleaning (desecration) of the Cathedral interior.

"Back again..."

5
03/04/2016

Still superb, in fact it's got better! Room spacious and comfortable, staff efficient, friendly and knowledgeable. Breakfast is excellent as well, in a pleasant dining space there is a wide variety of quality food from the buffet. Superb!

"Classy"

4
31/03/2016

Very special hotel - expensive but worth it! Helpful staff and wonderful location. Our large room was right at the top, with lovely views and luxury décor too. I would recommend, and would happily stay there again.

"Very Nice Hotel"

4
14/03/2016

This was our first visit to Chartres and we wanted to be walking distance to the Cathedral. The hotel was centrally located and also very close to the walking plaza of shopping and restaurants. The parking was a challenge, but we had asked in advance for the valet parking in the garage -- make sure to do so. I am not sure there is any other parking, but my impression is that you have to pre-book it in order to be sure there are spots. The parking was 8 euro per day. The room was very nice, but very small -- probably our smallest of the entire trip through France. But, the shower was great and did not flood the bathroom (this happened at many of our previous rooms). The bed was comfortable and plenty of heat. We would definitely return.

"Another lovely stay "

4
08/03/2016

We work in Chartres once a month and love it when we are able to stay at The Monarque as we feel it's a treat. The bedrooms are well equipped and spacious and the beds are fabulously comfy. Best of all we love the restaurant and always have something creative, innovative and delicious accompanied by very good service. Very pleased to return soon!

"Great surprise"

4
03/03/2016

We booked close to the fantastic Cathedral and the hotel was nice, well organised, great large clean room and to our surprise, a bar full of people having fun ! Great place. Not being a Chartres specialist, I was delighted of my choice.

"Lovely hotel"

4
21/02/2016

This is our second visit, and we weren't disappointed. The hotel is lovely and central for exploring Chartres, and the Spa is ultra relaxing and well maintained. The bathrooms seemed to have been recently modernised, but some of the other décor is a bit tired. Overall though, I'd recommend this hotel.

"Beautiful "

5
18/02/2016

The suite we had was so beautiful I loved the colors it was so soothing and relaxing. Very comfortable bed could have slept the whole day away. I would recommend this place to anyone in the area. The lady at the front desk I believe went above and beyond for us.

"A Wonderful Stay!"

5
07/11/2015

My husband and I spent one night at this hotel. It is in a great location and we could walk everywhere that our short time in Chartres allowed. The staff are wonderful. Everyone that we spoke to were friendly and very helpful. One young man, Remy, went with my husband to show him where to park the car and the next morning, went with him again and helped him set up the GPS. Our room was lovely. It was quiet, clean and very comfortable. My only regret was that we didn't have more time to spend at this lovely hotel in this beautiful and historic city.

"Excellent hotel in a marvelous town"

5
05/11/2015

This is a very handsome hotel at the edge of the medieval town. The building has a historic aura, dark wood and very good looking. Staff is cheerful and very helpful. Our room on the first floor was comfortable with good amenities. Room was kind of hard to find.

"Modern touches in a grand old building"

4
01/11/2015

Our room was very comfortably furnished although there was no view out the window. Wifi worked well, staff were very friendly and courteous and the breakfast was very good. Crossing the Plaza from the Hotel, it's only a short walk through the old part of Chartres to the Cathedral and its world famous stained glass.

"Great hotel, wonderful staff, brasserie/ breakfast chronically under-staffed."

4
01/11/2015

We stayed here with ageing relations this week and are so grateful for all the smiles and kind service during our two night stay. Chartres is a wonderful city and the Grand Monarque is in the perfect location to walk across the square to the shops and cafés. In particular, I suggest Le Parisien, as a perfect brasserie, in which you can enjoy a typical Croque Monsieur or Plat du Jour. Take time to walk towards the Cathedral via the main road to the left of the hotel, here you will find a memorial amongst the garden that illustrates touching personal stories of Chartres residents from 1940/45. We did have several issues with our room, purely needing a better plumber to fit the new spa bath and shower in the bathroom. We dined at the brasserie twice and also had two breakfasts there. The staff in all cases are doing all they can possibly do to make the meals as pleasant as possible. There are simply not enough of them, therefore good practice is broken, empty plates are left on the tables when clients leave, piled up on decorative work stations next to diners or even left for ages at the diners tables. Management is there but instead of lending a hand they point and complain to the over stretched staff. At all times the restaurants are busy and popular, therefore the remedy is simple, employ more of the kind, attentive staff that they are undervalueing. In contrast, the lunch at the Michelin star restaurant, Le Georges was exemplary. All the dishes were beautifully presented and tasted divine especially the Grand-Marnier soufflé. The wine list is immense and it is perfectly possible to find one to suit your budget. We had champagne then a Chablis. All in all we had a happy, memorable stay, made so by the superb staff at the desk, restaurants, bar, cleaning the rooms and bringing the car to the front. A big thank you to you all.

"Ideal"

5
26/10/2015

Sure, you could say the red brocade corridor walls were a bit much, and the tiny elevator was a bit confining. But the location, room and facilities were excellent. If they seemed that way on the first two nights of a jet-lagged arrival from New York, it must be so. I was particularly impressed with their managing a late lunch for us on arrival in the central atrium-like area used for excellent breakfasts and hotel restaurant meals. The "menu" dish of fish was generous and beautifully prepared and immediately made us aware of why we value the food experiences of our trips to France. The one-star Les Georges is also on the premises and definitely worth a visit. I review that separately. The hotel was an excellent base for walking around the old town, visiting the cathedral and catching a bus for the short ride to the unforgettable Maison Picassiette. The staff was helpful in all respects. Wifi was decent.

"Great night stop in a great city"

5
19/10/2015

Picked this hotel at random for a night stop on a long road trip. Great welcome, great service, very pet friendly hotel (had our dog with us) and great value. The free WiFi was good, as was breakfast. The hotel is well located for the town centre and of course the cathedral which is worth the visit alone.

"Marvellous - way above expectations for a Best Western property"

5
19/10/2015

Maybe i shouldnt be so down on Best Western hotels, but it is not a brand I immediately associate with higher end properties. Perhaps with this preconception in mind i was very pleasantly surprised by this gem of a hotel in central Chartres. Great location, opposite the biggest underground car park in town (think to park towards the far end to be closer to the hotel, GPS will help), this hotel clearly is the best place in town, but doesnt act like it (service is still humble and attentive). Service is spot-on, staff are clearly well drilled and held to very high standards in terms of expectations of greeting, information to give, questions to ask etc. Rooms are well appointed with good wifi and great beds. Fitness centre is fine, the spa is small so if you are looking for a spa break double check their website to see what sort of thing they offer. There is a Michelin starred restaurant and an excellent brasserie, and breakfast is great and reasonably priced. All in all, this is luxury at 1/3 of the cost of what you would pay in Paris. Ideal for a weekend away.

"Beautiful hotel & location"

5
12/10/2015

This hotel was lovely and centrally located. We had a suite with high ceilings & great natural light. This was our first night after a red-eye flight from NYC and the bed couldn't be more comfortable! The robes and amenities were super comfy. We had cocktails at the bar/lounge that were wonderful and ate at their restaurant, which wasn't as great -- had to send my tuna back twice, and they still didn't get it right. Except for this meal, everything was simply wonderful!

"A professional hotel that has charm and ambience"

4
09/10/2015

Located in a central location adjacent to the old town centre the hotel was everything we hoped it would be. From the point of view of an overseas tourist it was easy to access by hire car and was graced by experienced multi-lingual staff. In addition to the excellent dining and bar facilities the hotel featured an adjacent pool and spa. Unavailability of staff at critical times (ie pick up car) was a cause of concern.

"Gracious service"

5
08/10/2015

This hotel is on a busy street, and we were only one floor above street level. The double pane windows did an amazing job of blocking out traffic noise. Our room was decorated in pale blue and silver, and was large and lovely with a hardwood floor. It was in the older section of the hotel. The bathroom was luxurious in white marble, and the bed was comfortable. They have a Michelin starred restaurant, but as we were there on a Sunday, it was not open. We ate instead at their brasserie, and had a very good meal. The staff was exceptionally helpful and pleasant.

"pleasant stay"

5
05/10/2015

Le grand monarque is your typical high end hotel room was clean and comfortable,service was good,valet parking ,walking distance to all attractions.our stay was pleasant,we found bar prices reasonable would recommend this hotel

"A very well located hotel close to all the city's major attractions. Great staff."

4
04/10/2015

The hotel is well located on the edge of the city. This was our second visit and we are glad we chose it. Staff were very friendly, helpful and suggested what to do in the city. Room is small but adequate. Breakfast was ok with enough selection to satisfy. Parking is a little distance from the hotel but valet parking is available.

"Beautifully restored, great location"

5
29/09/2015

This historic old building is beautifully restored and oh so comfortable. Our room was very pretty and redone with quality. The bed is so comfortable and the limits are top-rate. You will not want to get out of bed! Be sure to explore the antiques in the hotel and have a drink in the lovely, cozy hotel bar. Plus , the staff are exceptionally helpful.

"Nice hotel, good location and good service"

4
26/09/2015

We had a simple over-night stay and were very pleased with both the hotel and the restaurant. The room was small but well equipped and at a very fair price. We booked dinner at the Brasserie and were pleasantly surprised with both quality of food and service, also very good value.

"Beautiful stylish and comfortable"

5
25/09/2015

Entering reception, the hotel clearly has the wow factor with its slighly faded glamour. Our room was on the third floor facing into the courtyard, decent size and beautifully decorated wth antique furniture, a large flat screen TV, tea/coffee facilities and a powerful hairdryer. The bed was super-comfortable. I have to recommend the fab cocktail bar; so atmospheric!

"First class experience"

5
23/09/2015

Owning a house in Charente we like to stop off on the way back to Calais to make a more comfortable trip. Normally we stay at average hotels but 20 years after proposing to my wife in the Loire Valley I thought this time she deserved a treat Well Le Grand Monarque certainly lived up to expectation, from the immediate confirmation on booking and double checking of requirements (flowers) and which restaurant we wanted to dine in I had a good feeling On arrival we were greated in a professional and personal manner, the type of welcome that makes you feel a guest instead of just a booking. The room was superb at the front of the building, some minor issues with a bath plug. The flowers were superb We ate in the brasserie and had a good meal, some confusion over the black burger as my wife asked for bien cuit but that wasn't possible (it is France) so she ordered steak and got a well done steak in the burger But thoroughly enjoyed it Service was attentive without being intrusive. And I've never had such a large creme brûlée I couldn't finish it. We then retired I walked the dog and admired the light show in Chartres. But when I got back to the room we were then treated to a front row seat to the display of high wire acts in the place des espars. Superb and words can't explain how amazing it was Breakfast was good, cooked items available and prepared in small quantities so always fresh And departure was again freindly and really made us feel we want to stay again

"WOW a faultless hotel"

5
21/09/2015

This is a classic hotel in the classic style in the heart of Chartres, a historical city some 90 k from Paris. We had an exceptional room, overlooking the main square which gave a grandstand view of the highlight of the celebration of the Son Et Lumieire. Expect an excellent breakfast and I feel we were the losers as we did not have an opportunity to enjoy a full meal in their restaurant.

"Worth staying here but not cheap"

5
19/09/2015

Stayed for 1 night as we were touring France. Have a Best Western card so got an upgrade, couldn't fault it. Reception staff were very helpful and friendly and told us about the light show 27 places around the city which was worth seeing. Room included breakfast which was very good,if back would definitely stay again. Very central.

"Good Hotel but I'd probably eat elsewhere"

4
18/09/2015

Stopped here on the way back to the UK. Very friendly and attentive staff; nice room if slightly small but good bathroom;cocktail far and restaurants on site. A recommended stay but we didn't think much to the restaurant where we dined because it was pouring down. Having been to Chartres before we think you could eat out better and cheaper, but the hotel is dead cnteal and we slept well.

"Perfect"

5
17/09/2015

Everything about this hotel was perfect. Everyone that works there was friendly,efficient and helpful. The room was beautifully decorated. The bathroom was very modern even had a lighted make up mirror. The location was right in the center of town within walking distance of everything. The hotel has convent parking also. It has an excellent restaurant too. The bed was one of the most comfortable I ever slept in.

"wonderful hotel"

5
17/09/2015

positive excellent hotel with wonderful, helpful staff. Very varied choice at breakfast and good value for money didn't eat in the restaurant as it was fully booked while we were there negative very poor quality of wine in lounge bar

"Old Hotel Charm and Perfect for Exploring Chartres"

5
16/09/2015

Our room was a 2 room suite with a modern bath, wifi and high quality linens. We ate dinner in their garden restaurant, where breakfast is served. Both meals were excellent!!! The location could not be any better. Tip for parking: Purchase a parking voucher when you make your reservation. Their private parking is a block or so behind the hotel....when you arrive, pull into the small street directly to the right of the hotel. There are 2 spaces so you can go into the hotel and their valet will park for you. The underground carpark is much more expensive.

"The Quality you expect from a Great Western hotel "

5
13/09/2015

We stayed here for our last night in France, en route to Caen. Despite both the garage and Michelin star George restaurant being fully booked (Tip: book both in advance) the receptionist helpfully suggested an alternative nearby Bistro which is part of the GW group. Having spent the last 16 nights in 'strange' beds, all standard doubles, it was bliss for my 6'5" husband, and me, to be able to stretch out in a King Size bed and we both enjoyed the best night's sleep of our entire holiday. The bathroom offers both a separate shower and bath which I particularly appreciated as I use sticks so clambering into a bath to hold a shower-head is a challenge for me. We didn't take advantage of the gym or spa on this occasion, largely because our swimsuits were in the car which was a walk away, but it looked very tempting! (Be aware that the guest lift is tiny, so if you have large bags, do accept the offer for them to be delivered to your room by a porter!) We haven't visited Chartres since we became engaged here 40 years ago!! The same receptionist pointed out the illuminations, that now take place nightly between April & October, with 26 buildings lit with incredible interactive displays, some with musical accompaniment. We hope to return to Chartres long before another 40 years passes & we will definitely plan to stay at The Monarque BUT we will pre-book space in the garage & dinner in the George restaurant.

"Grand indeed. Especially at the price."

4
13/09/2015

The Best Western brand isn't always a guarantee of quality, but with the Grand Monarque, they've excelled themselves. It's a splendid building with elegant interiors, in the great tradition of big European hotels from the golden age of travel, conveniently situated just a couple of minutes walk from the heart of the city and the cathedral. But, unlike some establishments of similar vintage, it's been kept right up to date in terms of decor and facilities. I can't comment on the various eating and drinking options on offer, as I didn't use them. But they were clearly very popular, which must say something. And the staff were lovely (not always a feature of French hotels) - welcoming, attentive and very helpful. All in all, at less than £80 for the night, a real bargain.

"Fab old hotel"

5
10/09/2015

Stayed one night here and from start to finish the staff were fab. The hotel is an old building with traditional decor and great sized rooms. It is centrally located to the pedestrian area of the city. We didn't eat there, but it had two nice looking restaurants plus a bar. We had a drink before dinner in the bar and it was a lovely setting, again in keeping with the decor of the hotel.

"Classic charme"

5
09/09/2015

I used this beautiful hotel a lot in the past on business, and this time I visited while in Chartres for a short holiday with my teenage son. We both loved everything (well being in Chartres already is a plus!): attention to details in the full renovation that preserved the old hotel spaces, rooms and common spaces (charming and modern at the same time), top quality brunch under the glass roof courtyard. Staff is pretty attentive even if the young ones don't know much about what's going on around town (Saturday morning open market!). Only parking is difficult, having to offload right at the entrance - no stopping area - and go look for a space underground or on the side streets. However, don't be put off by the central square location, the medieval center is a few yeards away.

"Great food, great location, great staff"

4
09/09/2015

Selecting good hotels in small French towns can be a bit tricky but this Best Western in Chartres exceeded all expectations. Yes, it's in an ideal position for visiting the cathedral, but despite being such an obvious place to stay, the staff from the manager down, were warm, friendly, helpful but also very highly professional. Of course having a Michelin starred restaurant gives them a certain "je ne sais quoi" - and the food was wonderful - but they still manage to remain relaxed and friendly rather than assuming the slightly pompous air that too often comes with one of those coveted stars! There's a lonely warm and intimate bar and some good cocktails. Just a slight pity that sitting outside is only possible on the pavement next to a busy road and traffic fumes. Solution - stay inside and have another cocktail before a great dinner!

"Bring on our next visit"

5
05/09/2015

Our fifth visit to this lovely quiet haven. The usual friendly but efficient welcome whilst we booked in and then we were shown to our room. Each time a different room but all as lovely as each other. Furnished in character with lovely furniture and furnishings. Excellent bathroom facilities and large bath towels! As only a one night visit en route to Calais we ate in the hotel. It was a lovely evening so the tables were laid up in the courtyard. A small but wonderful menu. All food cooked to order and served by lovely waiting staff who recognise us. Advice on wine and other drinks was given without any pressure to up the cost too much. Every mouthful a delight and each plate a picture. Breakfast well displayed. Boil your own eggs, lovely fresh and dried fruit, cereals, meats and cheese, croissant and pastries all washed down by copious fruit juice and freshly made coffee. Everywhere spotless. Just beware if you have trouble on stairs, they can be twisty and narrow. Would thoroughly recommend this treasure.

"Fantastic stay, although only one night, but enough to leave a great impression"

5
01/09/2015

We had one night at the Best Western Grand Monarque and I was gutted we had to leave. Having been delayed on the shuttle for 4.5 hours, we didn't have much time when we arrived. Admittedly, the hotel is tricky to find because it's literally on the pavement and the sign is so high up that we completely missed it. Plus you are on a main road and aware of people behind you trying to get past. You have to park down a little side street, offload your car and then hand the keys over to be valet parked. However, the welcome we received was very professional and friendly and the staff all spoke very good English. The hotel is beautiful and the decorations inside, very grandeur. We ate at the Bistro de la Cathedrale, which sadly didn't live up to our expectations. However, the light show on the Cathedral itself was beautiful and quite moving. It was such a shame we didn't have longer there. The hotel is situated opposite the town square where there are fountains and a sculpture. The children played in the fountains at night and there was a lovely fun but relaxed feel to the place. The room was clean and the beds were comfortable. We had a double room with a sofa bed for the children and the room was big enough for all of us with separate WC and separate bathroom. There was a mini fridge in the room too. We went down to breakfast the following morning which was fine; bog-standard continental, nothing cooked. All in all a very pleasant stay, albeit a rather brief one but we would definitely go back!

"Love this place!"

4
31/08/2015

Classic French hotel in a historic manor house. Beautiful interiors, and spacious rooms. The beds - linens, pillows immaculate and comfortable. Good size bath-tub for soaking away after a long day out. Upon our arrival, we enjoyed dinner at La Cour, one of the restaurants in the hotel. Very nice place, and we were fortunate to have our family of 6, seated in a private dining area. The prices were reasonable and the food was really good - fresh ingredients and well prepared. The other restaurant, Le Georges, is a Michel star gastronomic experience, but we wanted a more informal dining experience, which we enjoyed at La Cour. There's also a bar with an outside seating area in front of the hotel, facing towards the village, where we enjoyed a digestif after our meal. The "Lights of Chartres" was visible on a beautiful monument almost next to the hotel, which we enjoyed watching while sitting there. The Chartres Cathedral, is not clearly visible from here though, but a short walk and you're inside. Very friendly staff, and always willing to help. The hotel is situated within walking distance to many good shops in Chartres. It's very easy to walk anywhere from the Hotel and remember the shops close anytime from 12 to 1pm for lunch. I will definitely stay at Le Grand Monarque again. Highly recommend this beautiful Hotel, for its location, service, food, class, room comfort, cleanliness and attention to detail.

"The perfect way to end a three week vacation in France"

5
24/08/2015

Chartres is an beautiful town/city and Le Grand Monarque is ideally situated to make the most of your stay there. We had an great stay, from the warm and professional welcome at reception to the well trained waiting staff overseeing a lovely hearty breakfast. We will definitely plan to stay there again in the future and recommend this hotel to our friends.

"Excellent Hotel in the heart of Chartres"

4
21/08/2015

This is a very good hotel in the heart of Chartes. The rooms have all been modernised and are very comfortable. The quirky nature of the lift and the corridors reminds one of the original hotel. We went to the George restaurant which is an excellent Michelin starred restaurant with prices to match. Opposite the hotel there is a big square which clearly hosts events from time to time. A multi-storey car par lies underneath it and that is where hotel guests have to park unless they are very lucky. The one drawback is there is no proper place to draw up and off load baggage. This should be sorted out for a hotel of this quality. Still we recommend the hotel and would definitely stay there again

"Great Hotel"

5
17/08/2015

We sadly only stayed one night. Staff helpful and facilities all very good. Reception staff and the Car Valet were particularly helpful & efficient. Well placed for all aspects of Chartres and easy access by car. Best Western at its best.

"Just excellent!"

5
17/08/2015

If there's a better hotel in Chartres, I should be surprised. Le Grand Monarque is perfectly situated in the centre of town, close to shops, restaurants, historic sites and, best of all, the magnificent cathedral. Our bedroom and bathroom were very comfortable and beautifully equipped with everything we could possibly need, including bottled water and, unusually for France, tea- and coffee-making equipment. The buffet breakfast was delicious and extensive, catering for all tastes. The hotel car park was conveniently nearby. The staff were unfailingly helpful, and everyone offered generous support when our car refused to start the following morning. Merci très bien à tout le monde! I look forward to returning and to staying for longer next time.

"A four star rating just for the staff"

4
14/08/2015

This hotel is in a perfect position. the staff could not be friendlier, from the valet to the bar staff everyone was great. The only problem was that we were put in what I assume was the family wing. Our room did not resemble any of the photos online and there was no window in the bathroom. Why do hotels assume that families do not expect high standards. It is a shame and we would have happily paid for one of the reconditioned rooms but nothing was offered at check in.

"Another night in Chartres"

5
22/07/2015

Spent another enjoyable evening in the Grand Monarque which is situated in the very centre of Chartres. Although my trip was work related the hotel would be ideal for a short holiday as you are well placed for cathedral etc.

EmmanuelleReception, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
Dear Guest, thank you very much for taking your time to write a comment about your last stay at Le Grand Monarque hotel Chartres. What a pleasure to read that the service delivered was perfect and you would like to come back for holidays , be assured that I will share your nice words with all the team. Thank you very much for sharing your experience toward the TripAdvisor community. We look forward to welcoming you back very soon!

"Good location for fountains"

4
21/07/2015

We stayed earlier this month for 3 nights and were extremely happy with our choice of hotel. One of the reasons for choosing the Grand Monarque was the secure parking for the car which was a short walk down the side road. The standard of food and service in the Brasserie is extremely high and we chose to dine here on two occasions. We also finished the evenings with drinks in the outdoor seating area of the Madrigal Lounge whilst enjoying the light show on the neighbouring buildings and the lovely fountains in the square opposite the hotel. We thought that the city of Chartres is very beautiful and would highly recommend a visit to anyone touring that area. We would definitely choose to stay at the Grand Monarque again if we return to this area of France.

EmmanuelleReception, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
Dear Guest, thank you very much for taking your time to write a comment about your last stay at Le Grand Monarque hotel Chartres. What a pleasure to read that the service delivered was perfect and you felt like privileged, be assured that I will share your nice words with all the team. Thank you very much for sharing your experience toward the TripAdvisor community, particularly the fact that you appreciate our city and the Chartres en Lumières Show which last from april to october each year. We look forward to welcoming you back very soon!

"Great Stay"

5
06/06/2015

Really lovely hotel. Good value for money. The decor in the bedroom was impressive. We loved the lighting. The bed was really comfy. The staff on reception were very friendly and helpful - they were very keen to show off their city and gave us lots of advice on where to go. They were especially proud of the many Lumieres around the cathedral and the low town. Very enjoyable experience.

EmmanuelleReception, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
We thank you so much for your positive advice about your stay at Le Grand Monarque and you are right about Chartres en Lumières : it is highly recommended to take time to enjoy the night tour. This event is the main event in Chartres from april to october. We look forward to welcoming you back. Best regards

"Outstanding Value for an Outstanding Hotel"

5
20/05/2015

We just completed a 4 week trip to Germany and France and stayed in 10 hotels/B&B's. This hotel was definitely the nicest place that we stayed in and also the best value for our money. The room was large with a king sized bed - unusual to find in Europe in this price range. Unfortunately, we only stayed for one night but did have a drink in their comfortable bar. We did not have their breakfast which we considered to be expensive at 15 euros. The person who helped us with our car and luggage was also great in spite of his limited English speaking ability. It cost 8 euros to park our rental car in their garage which we considered to be reasonable. Overall, a great value in an outstanding hotel.

EmmanuelleReception, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
Thank you very much for taking the time to review your stay at Le Grand Monarque. I am glad you enjoyed our hotel. We look forward to welcoming you back. Best regards

"Elegant hotel"

5
05/05/2015

Wonderful old world hotel, friendly staff, lovely rooms, good breakfast buffet. Excellent location near the Cathedral and shops. Lounge and restaurant are very nice. Staff is very professional and attend to your every need.

EmmanuelleReception, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
We thank you so much for your positive advice about your stay at Le Grand Monarque and we hope to welcome you back, best regards.

"Continues to be the best"

5
08/04/2015

We have stayed at Grand Monarque for many years and are still so pleased with the excellent service of the staff and the comfort of the attractive rooms. Easter dinner was elegant and delicious. It is a quick walk to the cathedral and close to all the shopping and flower market of this lovely city. Extra room amenities like coffee and water made the stay convenient.

"Valentines Day in Chartres"

5
24/02/2015

Excellent hotel. in a great location. The staff are very helpful. We went to Chartres to see the Cathedral which is really lovely. Everywhere is in walking distance, there are plenty of places to eat and drink, it is a lovely city.

"A weekend away Christmas shopping"

5
08/12/2014

We had a thoroughly enjoyable two night stay at this hotel. Our room overlooked a quiet side street and was very clean and cosy. There was a lively buzz in the lobby bar which we enjoyed, the hotel staff were very friendly and helpful providing excellent service when you wanted it. One of our nights we ate in the Bistro where we found the menu to be very good and the service was excellent but discreet allowing you to enjoy your meal and talk with your fellow diners. The hotel has an excellent location opposite one of the main squares which leads into the main shopping area and the Cathedral. Would stay again in this hotel if in the area.

Souridesvilles, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
We thank you for your great comment about your stay at Le Grand Monarque : we are actually a good idea for a christmas shopping week-end ! We are 1H from Paris, ideally located in Chartres, close to the cathedral and you can enjoy the spa after a busy day. We would be glad to welcome you back. Best regards.

"Chartres"

5
01/11/2014

An excellent hotel. Good service, attractive decor, comfortable, the staff is friendly. It is also centrally located to the railroad and the cathedral. We were pleasantly surprised to find the style of the building authentic, and nothing like the cookie cutter approach that regrettably some US Best Westerns utilize.

Souridesvilles, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
We thank you so much for your great advice about le Grand Monarque which is proud to represent the best of Best Western spirit. And we wil be glad to welcome you bagk for your next trip in France. Best regards.

"Another night in Chartres"

5
05/10/2014

I regularly travel to Chartres with work, The Grand Monarque is in a great position in the centre of town which means that all the tourist attractions as well as local restuarants are on the doorstep. The service and facilities never let me down and its always a pleasure to stay there.

Souridesvilles, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
We thank you so much for your positive advice about your stay at Le Grand Monarque. And we are glad that you enjoy all the points of your travel. Hoping to see you back, best regards.

"3rd visit just as good"

5
08/09/2014

Lovely hotel in the centre of Chartres with lovely rooms a top notch spa and 2 excellent restaurants,The staff are also very polite and give guests a great welcome.Will always stay here when visiting Chartres.

Souridesvilles, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
We thank you so much for your great comment and your fidelity to Le Grand Monarque. We hope to see you back soon. Best regards

"Good luxury for the price"

5
06/09/2014

We wanted to go catch this year's edition of Chartes en Lumière over our anniversary, and the Parvis where we stayed last time was booked. What the heck - it was our anniversary - so we booked the top of the line room at the Grand Monarque for 220 a night including breakfast. The "Suite" is actually not in the main part of the hotel - it's on the ground level of an attached house at the back. It has a terrace that faces the back garden of the attached spa. It's HUGE. Lovely sitting room, large bedroom with king size bed, separate shower with rain shower and hand nozzle, separate toilet room, and a large bathroom with tub and another shower and twin sinks. Marble everywhere. Complimentary robes and slippers. Complimentary Nespresso coffee. Very quiet, and the bed was very comfortable. Just be advised it's a loooonnng trek through the hotel on the first level, then down a flight of stairs to get to it. We did get to peek in several rooms being made up, and we wouldn't turn our nose up at any of those, either. Several others have raved about the breakfast, and we would have to heartily agree. Nice cosy bar with generous pour on the drinks, though a bit pricey. Also had a nice lunch in La Cour Brasserie - the daily menu is a good deal and nicely prepared. And for the grand finalé, we had dinner in Le Georges where we spent 200 Euros for a scrumptious 3-course meal and wine pairings. It compared favorably with the "gourmet" meals you can find in Paris where you pay 200 Euros and up EACH. Definitely worth a try if you're up for a gastronomic experience at a reasonable price. We'll probably pick this again the next time we decide to spend a few days in this charming town southwest of Paris.

"Excellent hotel"

5
22/06/2014

Excellent hotel! Approx 5mins walk from Chartres city centre. Service, food and room were all great. Only negative comment is that it is not clear from the Best Western (UK) website that car parking spaces need to be booked in advance. Hence when we arrived, there was no place to park our car. This was sorted very quickly and efficiently by hotel staff, but we understand that on most occasions in peak time that this would not have been possible.

Souridesvilles, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
We thank you so much for your great advice anout your stay at the hotel and we apologize for the misinformation about our valet parking : actually, you can ask for parking and help at the reservation. We hope to see you back soon, best regards

"Chartres France"

4
30/04/2014

Best Hotel in town but not the cheapest, centrally located with great food and staff. Its ideally located for the centre of town close to Railway station and there is an underground carpark right outside the hotel if your travelling by car. On site fitness and also swimming pool with sauna etc, but an extra charge for this !

Souridesvilles, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
We appreciate that you take time to let such a positive advice about your stay in our hotel. You are perfectly right with your advice about the valet parking : our guests must not hesitate to ask for it ! Hoping to see you again soon. Best regards. The Grand Monarque hotel & spa staff

"First Class Hotel"

5
29/04/2014

The hotel is located on a pleasant plaza just a short walk from the Cathedral and historic district. The lobby and public areas are beautifully presented and the bar is very beautiful as well. The staff greeted us very cordially and were friendly throughout our stay. The breakfast was well presented and of the highest caliber. Everything fresh. We would definitely stay again when in Chartres.

Souridesvilles, Responsable relations publiques at BEST WESTERN Le Grand Monarque, responded to this review
We appreciate that you take time to let such a positive advice about your stay in our hotel. Best regards. The Grand Monarque hotel & spa staff

"One night Stay"

5
02/08/2013

We found the hotel very comfortable and the service impeccable. The room although a bit small was clean and the bed very comfortable. We have stayed at this hotel a few times and have always found the food excellent, but this time we ate in the Brasserie, my wife's steak was so tough she could not eat it and my Steak Tartare was cheap beef not steak, not what we expected. It was a shame because we went out of our way to stay there having enjoyed it so much in the past