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Best Western Hotel Mediterraneo, Barcelona

4.0/5  - basé sur 292 notations.
Passeig Maritim, 294 (Castelldefels), 08860, Barcelona, Spain - See map
Best Western Hotel Mediterraneo - Best Western Hotel Mediterráneo The Best Western Hotel Mediterraneo is ideally located in the center of Barcelona. Come and experience our hotel near the major tourist attractions. Best price guaranteed and exclusive deals.

Situated 22 kilometers from Barcelona, in Castelldefels, the Best Western Hotel Mediterraneo is a charming hotel with nice rooms, pool, excellent restaurant and a friendly crowd always willing to help you. It is located at the sea walk of the beach of Castelldefels, a little village just 20 minutes south of Barcelona. The hotel is next to the train and bus stop to Barcelona Center as well as very near to Barcelona Airport (15 minutes) and Barcelona Congress Area (20 minutes). The Castelldefels beach is a very large, quiet and peaceful soft sand beach, perfect for walking, swimming and relaxing. Being the opposite of an overcrowded summer resort, Castelldefels is suitable to visit all year through. Our lovely village is popular amongst the Barcelona native people for the little high-quality restaurants and cocktail lounges. The Best Western Hotel Mediterraneo is the perfect destination to rest and relax. A tourist tax is applied in Catalonia of 1. 21 EUR per person per night. It's counted for 7 days of continuous stay, exceeding days will not include the tourist tax. The additional tax is not included in the rate booked and must be paid at the property. All children under 16 years of age are not subject to payment of the tax. Enjoy your stay.

Best Western

Hotel Mediterraneo

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Hotel advantages

  • Restaurant
    Restaurant
  • Pool
    Pool
  • 24-hour front desk
    24-hour front desk
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
Certificate of Excellence 2017
based on 292 guest reviews
NOTE ISSUED
Excellent
114
Very Good
117
Average
42
Poor
11
Terrible
8
REFER TO NOTICE
Business Business
53
Couples Couples
139
Family Family
50
Friends getaway Friends getaway
21
Solo travel Solo travel
16
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"recommended for return"

5
30/10/2018

very nice hotel with fantastic location; no traffic jams, near to the airport, breakfast from 7 a.m., staff very friendly; very good for business trips; restaurant inside; nothing to complain; in the summer even small swimming pool inside.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear Guest, Thank you very much for taking the time to leave a comment about your stay at the Best Western Hotel Mediterraneo in Castelldefels. We are happy to read you had a pleasant stay with us and hope to see you soon back. Kind Regards Tiziana Romano Guest Service Manager Best Western Hotel Mediterraneo Castelldefels

"First Class"

5
16/10/2018

This was our first visit, it certainly will not be our last.... what a fantastic place. Everything is so perfect, staff are lovely and friendly, location is perfect, rooms are great...really is a lovely hotel. Many thanks to Tizianna for my emails back and forth to sort a room before my arrival, you and the rest of the staff are a credit to the hotel. We will see you soon, Many Thanks.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Thank you very much for the kind feedback you are giving about your stay at the Best Western Hotel Mediterraneo in Castelldefels. We are very happy to read you had a pleasant stay with us and look forward to receive you again. We are open the all year and we are lucky to have such a nice weather so, don't hesitate considering a long weekend facing the Mediterranean sea. Kind Regards Tiziana Romano Guest Service Manager Best Western Hotel Mediterraneo Castelldefels

"A great repeat visit"

5
04/10/2018

I can't say enough about this gem of a hotel. We stayed there in September of 2017 and were compelled to return as the hotel is not too big and all the Management and Staff make you feel like family and upon our return this year we were greeted with a warm welcome and even a few hugs. The rooms are well appointed and our breakfast was included. It is across the street from a beautiful 5 km. stretch of beach and a lot of beach restaurants to choose from. Walking distance to the local train station (purchase a T10 which gives you 10 trips that can be shared) and 23 minutes to Barcelona Sants train station. The hotel has a great restaurant and patio where we enjoyed several meals - the best Paella ever and they also offer a Menu del Diari that is very reasonably priced. You have to know the food is good when many Spaniards and their families or tourists from other hotels come here to eat. There are also many restaurants (and a grocery store nearby that also sells beer and wine) within walking distance offering a variety of specialty foods. Anna and her staff are truly amazing and they give you a lot of assistance and attention. One very special person is Carmello who seems to do many many things at the hotel and is always taking special care to make sure you are enjoying your stay. We will return again as it is so special here.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear Guest, thank you very much for the kind feedback you have been given to us on regards to your stay at the Best Western Hotel Mediterraneo in Castelldefels. We now consider as part of the big family of the Mediterraneo and hope to have you again next year. Kind Regards Tiziana Romano Guest Service Manager Best Western Hotel Mediterraneo Castelldefels

"A wonderful holiday!"

5
30/09/2018

I can't say enough good things about this hotel. We spent 8 days here mid-September. We had a nice room with a view of the sea. The location was great. We had big suitcases and a carry on each and had no problem taking the train from the airport. We spent 3 very full days in Barcelona seeing the main tourist sights. The train was as fast and easy as reported. Do a little research to figure out where you want to go when in Barcelona, very good connections to busses and Metro but you have to know where you are going. It was so nice at the end of the day in the city to get back to quiet Castelldefels!! The beach was beautiful, water was warm. We rented chairs and umbrella on the beach many days, 6 euros each (18 for 2 chairs and an umbrella). Never crowded! Great for walking. The pool at the hotel was nice, shade under the umbrellas if you want it. The water was cool, not nearly as warm as the ocean. Great to have breakfast beside the pool. The rooms were nice, kind of an old world charm. We liked the convenience of the 2nd floor (considered first floor in Europe), up a quick flight of stairs to the room. The bed was firm but nice linens. There is a fridge stocked with items for purchase. We took those out to put our things in. The shower had great pressure. There is no North American outlet, you need a converter/adapter for any plug ins. There is no clock in the room so bring one if you, like me, want one beside your bed. The internet was good, and there is a computer and printer in the lobby to print boarding paqsses. Breakfast was good, some nice pastries and fresh fruit! Good coffee. We were thrilled with our choice, the staff was wonderful, Castelldefels felt very safe, great beach. We took the train one stop over to the main (small, walkable) city of Castelldefels which has many stores, cafes, restaurants, a shopping centre and even a movie theatre. I think this hotel is a best kept secret, good value too, we couldn't be more pleased and will definitely be back.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear Guest, Thank you very much for choosing the Best Western Hotel Mediterranéo in Castelldefels. It has been a pleasure to have you with us and, by reading your comment, we can learn how much more can be done to make our guest happier. We in fact never thought of an alarm clock ... why not? It has been the first reflection of the owner of the hotel. We will consider it. I will take the freedom to pass your comment to the entire team. I am sure they will appreciate it as they always make such a great effort to get our clients happy. Hoping to see you soon. Kind Regards Tiziana Romano Guest Service Manager Best Western Hotel Mediterranéo Castelldefels

"Honeymoon"

4
28/09/2018

After a beautiful week in Barcelona center we wanted to spent our last honeymoon days somewhere more quiet and relaxed. The location for this hotel is very nice. The beach is just across the the street. Perfect. Very nice pool. The stuff was very helpful. A big thanks to hotel maids. The girls were so friendly and positive every day. Service was very good. The minus was the beds. They were to hard for us. We had standart double room. We wanted one big bed but the room had two seperate beds push together. If there would be extra one big mattres on top maybe it would be much comfortable but the beds was on the wheels so they moved all the time. Another minus would be the small blankets instead of comfortable puffy white big blanket. Breakfast was ok but it would be nice if there would be more hot meals like porrige, patatoes... Over-all the hotel was very nice and clean.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear Guest, Thank you very much for having chosen the Best Western Hotel Mediterraneo in Castelldefels for your honeymoon. We are happy to read you had an overall good stay but feel very sorry for the bed issue. I agree that the location of the hotel is very convenient when it comes to staying close to the beach and considering to spend relaxing time. I am trying to investigate how come you were given a Twin room and not a room with a big bed and will make sure we avoid such a mistake in the future. My deep apologise again and I also take note of the blankets' comment to have a look into it. Hoping to see you soon back with us. Kind Regards Tiziana Romano Guest Service Manager Best Western Hotel Mediterranéo Castelldefels

"The best experience!!! "

5
23/09/2018

If you are looking for a hotel that is family friendly, offers delicious food and has the most ideal location, then this is the place for you. You cross the road and you are at the beach, you walk 5 minutes and you are at at train station, you walk 2 minutes and you are at the super market and if choose to eat outside of the hotel you have about 100 different delicious places to choose from. Our experience at the Best Western from start to finish was flawless. I have never stayed in a hotel where I have felt so welcome before. I would like to especially thank the hotel manager and Bilal for making me and my partner smile everyday! I will DEFINITELY be coming back next year!! The location: 5* - Couldn't have been more ideal. (Please see attached train information on how to get to Barcelona). The service: 5* - Everyone who worked at the Best Western Hotel made a real effort to make sure we had the best experience. The look and feel: 4* - Everything was kept very clean. The pool was great and the restaurant was lovely. The food: 5* - The menu changed every day and it was all delicious, so it was so hard to choose. Be warned though that the portion sizes are big, so go to the restaurant very hungry!!

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear guest, Thank you very much for choosing the Best Western Hotel Mediterraneo in Castelldefles for your recent stay here in Spain. We are very happy to read you had a good stay and more over that we have met the expectations. I will for sure pass the message to the entire team and in special to Bilal and the Hotel Manager Ana. Our restaurant offers every day a different menu for clients to be able to try all the Spanish food and Sea food we have here. The chef is from Spain and has been worked all his life in restaurants in the area therefore of course is a top expert of the Spanish and Catalan's dishes. What can I say more than " thank you from the Mediterraneo's Team". We work hard to see our clients happy and reading such a feedback, can makes us proud of what we do. Hope to see you soon back with us. Kind Regards Tiziana Romano Guest Service Manager Best Western Hotel Mediterraneo Castelldefels

"Lovely Hotel, Perfect Location, Amazing Staff"

5
07/09/2018

We found this hotel on a Half Board Packaged Holiday with EasyJet and what a find it was! We had the choice out of this hotel and another one that was further away from the beach, but my oh my am I glad we chose this hotel. Located a 2 minute walk absolute tops from the beach, 2 minute walk to the nearest supermarket, 3-20 minutes for a wide choice of bars and restaurants, 5 minute walk from the station to get a 30 minute train to Barcelona and 15 minute taxi ride from the airport - we really had struck gold! We had every evening meal in the restaurant, every evening the food was different and amazing quality - they fill your plate well so we would never go to bed hungry. Breakfast in the morning again was filled with choice and you have the option of having it by the pool or inside. Breakfast is going on till late morning so you can sleep in and not miss the chance to eat. Our room was perfect, with comfy beds and a fridge, we even had a larger than normal balcony, the only downside I would say is I think it was above the kitchen so we did hear the clattering of plates late in the evening, but this is just how it goes sometimes. The pool is well kept with plenty of choice to lie down and relax. We were so well looked after, the reception staff all spoke good English, other staff did not but it was enough to make us feel welcome and their charm and friendless was infectious anyway. Big shout out to Bilal who was an absolute gentleman to me and my girlfriend and made our stay just that extra bit special. We checked in very late at night/early morning and a very nice older gentleman who always seemed to be working around the hotel greeted us with charm and was also another character who made our stay so special. If you are looking for a holiday close to a beach with lots of options nearby then choose this hotel - you can read reviews and ponder about whether or not this is the hotel for you, but this really is the hotel for you. You won't regret it by choosing to stay here. 7 days was perfect for us but you can always do less or more. Thank you Best Western Hotel Mediterraneo and hopefully see you again soon!

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear guest, Thank you very much for choosing the Best Western Hotel Mediterraneo in Castelldefles for your recent stay here in Spain. We are very happy to read you had a good stay and more over that we have met the expectations. I will for sure pass the message to the entire team and in special to Bilal and Carmelo (the older gentleman that, I agree, is almost always around). He is the person in charge of the Food and Beverage Deaprtment but, I must say, he likes to help here and there. What can I say more than " thank you from the Mediterraneo's Team". We work hard to see our clients happy and reading such a feedback, can makes us proud of what we do. Hope to see you soon back with us. Kind Regards Tiziana Romano Guest Service Manager Best Western Hotel Mediterraneo Castelldefels

"High Standard has been maintained!"

5
04/09/2018

We have spent an enjoyable, relaxing week at the excellent family-run hotel this year once again as in 2017 and 2016. We are constantly impressed by high standard of the care of the rooms by diligent staff as well as the friendly atmosphere. The restaurant is excellent as are the wines on offer, moreover the prices are very fair. As in our review in 2016, we highly recommend the BW Hotel Mediterrano and its staff and management.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear Client Thank you very much for taking the time to leave a comment about your stay at the Best Western Hotel Mediterraneo in Castelldefels, We are very happy to read that, this year as well, we have reached the expectaion of our client and I will make sure I pass the message to the entire team that will be happy to have recognition for the daily hard work. Hoping to see you son back with us Tiziana Romano Guest Service Manager Best Western Hotel Mediterraneo Castelldefles

"Castelldefels, Spain"

5
24/08/2018

Stayed at Best Western , Castelldefels, lovely hotel, nice and quiet. Friendly staff from the check-in and during our stay. The food was very varied and plentiful! Very nice pool, very, very clean environment. Our room had a nice balcony with a sea view.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear Client, Thank you very much for taking the time to leave a comment on regards to your stay at the Best Westerns Hotel Mediterraneo in Castelldefels. We are very happy to read you had a pleasant stay with us and will make sure we pass the message to the entire team. Hoping to see you soon back with us, Regards Tiziana Romano

"Superb hotel, less than 5-minute walk to beach too."

5
29/07/2018

We've stayed here a whole week and checking-out in just a few hours. The rooms are cleaned every day to a very high-standard. The breakfasts have a superb choice of foods available. The a la carté menu for evening meals, is in our opinion, better quality than any other eatery we could find within a 15-minute walk. The beach is long and beautiful. Platja Castelldefels is the nearest station, an 8 minute walk from hotel. You can travel to Sitges in one direction (worth the visit) and Barcelona and the airport in the other direction. Do make sure when returning that the train stops at Platja Castelldefels and not just Castelldefels. The station being so close is very handy as the Taxi's were on strike for most of the week whilst we're here and also to get back to the airport! You can extend your room on day of departure if you require and availability at the rate of 10 euros per hour. The swimming pool is adequate and overall the hotel is quiet. There are no church bells going constantly close by, just light traffic noise during the day. There is a supermarket less than 5 minutes away for getting water and snacks, there's some nice local eateries but as already mentioned, the breakfast and dinner here is more than adequate unless of course you're eating in Barcelona. Barcelona itself is just a short train ride away but we visited there so many times in previous years so only went there a couple of times this holiday. Thoroughly recommended venue Best Western Hotel Mediterraneo with excellent service and staff.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear Mr Andrew, Thank you very much for taking the time to leave your comments for your stay at the Best Western Hotel Mediterraneo Castelldefels. Your feedbacks are very important to us as it allowed us to work toward meeting the guest expectations. We are happy to read you had a pleasant stay with us and will make sure we pass the message to the entire team. Especially to the Food And Beverage one. Hoping to see you soon again with us, we take the opportunity to wish you a pleasant day. Reagrds Tiziana Romano Guest Service Manager Best Western Hotel Mediterraneo Castelldefels

"Great Hotel and Location"

5
23/07/2018

The hotel is well located for the beach and surrounding area. The rooms are cleaned and restocked everyday and the aircon was a godsend. Check in was easy and very efficient, especially when they realised that we were staying and extra 3 nights which I feel hadn't been communicated to them. Every one of the staff are friendly and approachable, communication could be a bit difficult but they went out of their way to try to understand what you required, their English is way better than my Spanish! lol. The reception staff were the exception to this as their English was very good indeed, and again nothing was too much trouble and all done with a smile. The breakfast buffet is excellent with plenty of choices for all tastes and taking breakfast outside you can sit in the tables by the pool which really gives you the holiday feeling. The pool is a good size and well maintained by the hotel, there are plenty of sunbeds to lay out on and it gets the sun all day long. The train station is a 10 minute walk away and easy to find with all trains going to Barcelona, and the hotel will give you a fact sheet to make your journey easier, as not all trains stop there on the return journey, so beware.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Thank you very much for taking the time to leave your opinion for the Best Western Hotel Mediterraneo Castelldefels. It is very important for us to have feedbacks from clients as this allowed us to always be up to the expectation. I will pass your comments to the entire team as I am sure they will appreciate it. Our team always works hard to overcome the needs of the clients and having a great feedback like the one you have sent us will make them very happy. Hoping to see you soon back with us. Kind regards Tiziana Romano Best Western Htoel Mediterraneo Castelldefels

"Great Hotel for a short break by the beach and 30 minutes to Barcelona"

4
21/07/2018

The hotel was in a great part of Castelldefels, in a nice residential area, away from the noise and bustle of the main strip. 10 minutes from the train station, with easy access to the airport, Barcelona and Sitges. The hotel was small with a mixture of guests, business and those passing through and it was very low key and relaxing so great base for our 4-night visit. Very friendly helpful staff especially the reception desk. The room was clean, a little on the small side but all we needed was a place to sleep and shower so it was fine for a short break, they provided tea and coffee in the room but more coffee sachets, tea bags and milk would have been good and real cups instead of paper cups, Breakfast by the pool was a delight, the produce offered was of good quality and a relaxed atmosphere. we normally had breakfast at about 7 am and it was adequate to start our day. The beach was directly across the road with a choice of beach bars where you could hire sun loungers directly in front of the sea and they offered and nice relaxed place to retreat from the sun with nice well-priced drinks and food. We used the hotel pool on our first afternoon and last morning it was a very chilled place to soak up the sun, the lunch was good and the bar drinks were well priced. We had one dinner at the hotel after a long day in Barcelona, the meal was nice but the restaurant lacked charm, I would have preferred to have had my evening meal outside in the restaurant by the pool.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear Mr and Mrs Surrey, thank you very much for taking the time to send us this feedback for your stay at the Best Western Hotel Mediterraneo Castelldefles. We are very happy to read that the overall experience was good. It is so important for us to receive this kind of comments as these allowed us to better focus on points were we can still improve and be proud of what goes already up to the client expectations. There are points we will take on board and discuss as it is always very important the outside opinions. Apologies if the tea and coffees facilities were not refilled on a daily basis, we will speak to the people in charge of it. And really hope to see you soon back with us. Kind Regards Tiziana Romano Guest Service Manager Best Western Hotel Mediterraneo Castelldefels

"Great location "

3
16/07/2018

The hotels location is perfect for my work visit. We could reach the airport within 20 minutes by taxi, it's directly opposite the beach and there's a supermarket less than 5 minute walk. The staff are extremely friendly and rooms are adequate. My room had a safe, hairdryer and tea and coffee facilities, there was no iron and rooms are dated and basic. The room service was poor and the restaurant opening times was hit and miss so I had to eat in the bar, food was good, however this was added to the overall invoice at the end and not included in the room, breakfast and dinner rate. The staff did remove it from the invoice after a wait to have this resolved. Overall a good dated hotel with free wi-Fi, fab location, food hit or miss.

EvGomez01, Director de Relaciones Públicas at Best Western Hotel Mediterraneo, responded to this review
Good Morning Mrs Natalie, Thank you very much for taking the time to give a feedback on the Best Western Hotel Mediterraneo Castelldefels. We are happy to read you had a nice experience with us and that the team has been up to the expectation. On regards to the iron and iron board, we do have them at the reception and they are on request free of chages of course. On regards to the restaurant issue, I can understand that eventually it has been resolved at reception. We really hope to see you son back with us. Regards Tiziana Romano Guest Service Manager Best Western Hotel Mediterraneo

"Excellent hotel"

4
10/06/2018

We've just spent a week here at the Best Western, it felt like a family run hotel rather than an anonymous chain. The reception staff couldn't have been more helpful, we arrived well before check in time but were given our room 40 minutes after arrival. Our room was spacious and airy with a balcony terrace giving lovely views of the beach and mountains. We ate several times in the restaurant and the food was very good. The buffet breakfast was excellent and varied, lots of healthy options along with the usual breakfast items. All the hotel staff from cleaners to waiters and waitresses were very accommodating and helpful. Our room was cleaned very efficiently each day and fresh towels and linen are provided. The free wi-if offers excellent connectivity. The hotel is located 2 minutes walk from the beautiful and massive beach which extends for several miles in either direction. Cycles can be hired nearby and there is a watersports centre offering sailing, wind surfing, etc. There are plenty of bars and restaurants within strolling distance, an ATM is right next to the hotel and there are several supermarkets if you need to buy essentials like wine. We've been coming to Castelldelfels for several years now and this hotel was another great experience.

EvGomez01, Director de Relaciones con Clientes at Best Western Hotel Mediterraneo, responded to this review
Dear Mr Oswald Ghost, Thank you very much for leaving such a nice note about the hotel. We do always care about the opinión of our clients. These help us to keep improuving service and quality. We really hope to see you soon again at the Best Western Hotel Mediterraneo Castelldefels. Regards Tiziana Romano Guest Service Manager Best Western Hotel Mediterraneo CAstelldefels

"Talk about looking after travelers"

5
03/06/2018

We stayed here on May 27, 2018. Took a cab from Bacelona port to here, and arrived 5 hours before check in time. We were offered a different room if we wanted to check in now, or wait until 2. We opted for the 2 o'clock check in. We were able to put our luggage into a locked closet, plus they let us have breakfast at the buffet and Wi-Fi. We went for a walk, came back, used Wi-Fi and went out for Lunch (at the rocket burger). When we came back, the room was ready. Room had a nice sitting patio which we used and then went for a walk along the beach. Hotel is 1 block from the Mediterranean Sea. There's a 6 kilometer boardwalk along the beach that we walked part of, but mostly walked along the shoreline. Back at the Hotel, found out that the restaurant did not open until 7:30 for dinner, so we would up going out again. We were tired from the day, and late dinner was not in the cards. Monday morning breakfast was continental as was Sunday. Coffee was good and hot, as were the eggs, bacon and sausage. We would definitely stay here again

"Great place to overnight"

5
30/04/2018

Castelldefels turned out to be a great beach side town, and this is a nice location. I flew from Tangiers to Barca and stayed one night before my return to the states, and I had a fantastic stay here. It reminds me a lot of the Mission Beach area in San Diego. Long boardwalk with lots to see and do. Many places to stop and have a cervesa or a bite to eat. There was a little construction going on the street but it didn't bother me, no noise at night.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Tom. Thank you for your nice comments and for your top score !!! We are happy that you liked the location. We appreciate all of your comments and hope to see you again in the near future. Sincerely, Eva Gomez-Assistant Director

"Great Hotel; Great Location"

5
20/04/2018

We just returned home to California after a seven night stay at this hotel. It is difficult to choose a hotel in such an overwhelming place as Barcelona, but after as I chose this hotel by the online descriptions, I was not disappointed. Perfect location if you like being very close to a beautiful beach and coastline; if you like to stroll down the streets and take in the many restaurants, and Catalan culture; if you like being close to a train station to Barcelona or Sitges; if you want to relax away from the busy Barcelona city center. Perfect hotel if you want attention-to-detail and if you want to be assisted by friendly helpful staff. (Ana, Sara, and Julien were especially helpful, and they upgraded us to the "suite" overlooking the beach. And the two staff members at the breakfast buffet were extraordinary.) No hotel is perfect, but Best Western Hotel Mediterraneo comes pretty close.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Longdistancediva, Thank you for your review and your full mark! We are very pleased that you enjoyed your stay with us and that you liked the location, nice to relax and easy access to Barcelona. We are also very glad to know that you were especially pleased with the friendliness of our staff, It is always gratifying to receive a positive feedback. We hope that we will be able to welcome you back. Best regards, Eva Gomez-Assistant Director

"Comfortable, clean, quiet hotel with lovely staff"

5
07/04/2018

We stayed here with our 7 year old daughter in a comfortable, family room: 31 March - 5 April 2018. The room was ideal with three beds, fridge, safe, roomy wardrobe, modern ensuite bathroom and a balcony with sea view. It was also well equipped with free WiFi and TV (not that we switched it on during our stay!). If you are looking for somewhere quiet, away from the city bustle of Barcelona, with a lovely beach then don't hesitate to stay here. The hotel also has a lovely swimming pool (although not open at the time we stayed) and gym. The train station Platja de Castelldefels is only a 5 minute walk away - regular trains take you into Barcelona in approximately 20 minutes or so and regular trains will also take you in the other direction to Sitges and Vilanova il Geltru in about 20 minutes, so ideally placed. It's best to get a T10 train ticket to zone 1 in Barcelona which is better value, more convenient then buying separate tickets for each journey. You can use it on the land trains and metro for up to 10 journeys (although we managed to squeeze a few extra!). The staff here are wonderful - very friendly, helpful and obviously wanted to help make our stay as comfortable as possible. Here I must mention two members of staff in particular who, on one occasion, went out of their way to help - Alessandra & Tino. Our room was cleaned every day and we had fresh towels each day too. On the day the cleaners changed our bed linen, we came back to the hotel at about 7pm after a long day exploring Barcelona city. On entering our room, our daughter noticed one of her toys was missing from her bed - this was an IKEA white rabbit with a cotton cloth body which she'd had since she was born (Rabbity!). She instantly burst into tears and was beside herself that he was missing. We looked everywhere, pulled the beds out etc but no Rabbity could be found! She came with me down to Reception and I explained to Alessandra what had happened and I suggested he could have been mistakenly rolled up in our bed linen. She immediately spoke to Tino who said he would go through all the buckets of laundry in the basement which were waiting to go to an offsight laundry facility. The shift manager also spoke to us and assured our daughter than they would do everything possible to find Rabbity. Tino did not hesitate and started to look, asking us to give him half an hour. We returned to our room and after about 20 minutes the manager knocked on the door and delivered Rabbity! Tino had gone through all the laundry buckets and found him in the last one. Needless to say, our daughter was delighted. So a huge thank you must go to Tino and Alessandra. That evening we decided to eat in the Restaurant and had an amazing meal. My husband and I ordered Fish from the Grill (thinking it would probably be grilled catch of the day). What a wonderful surprise we had! A delicious platter of a variety of seafood arrived - salmon, hake, octopus, calamares, mussels, clams, langoustines, prawns, cray fish served with charred endive & asparagus. All wonderfully fresh. Our daughter ordered the spaghetti carbonara which was equally delicious. Desserts did not disappoint either - lovely Catalan Creme brulee, lemon sorbet and fresh fruit cake. Talking of food, a wide choice of breakfast options, buffet style were available from 7 am until 11 am every day: scrambled eggs, bacon, sausages, a variety of cold meats and cheeses, fresh fruit, cereals, breads, sweet danish pastries, cake and toast. Drinks included tea, coffee, various infusions, orange and pineapple juice as well as water. Definitely something for everyone. Would highly recommend and definitely stay again if we ever return to the area. Thank you for making us so welcome at Hotel Mediterraneo.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Rebecca, thank you for taking your time to make such a long review about our hotel. We are happy that you enjoyed our stay with us. We are happy that you aprecciatethat we looked for your rabbit, most of us are also parents and can understand how important it the rabbit for your kid.ONce again thank you for top score. You are always welcome in our hotel and we hope to see you again. Best regards Eva.

"Quiet and away from the maddening crowds"

5
10/10/2017

My husband and our 2 friends from England stayed at BW Hotel Mediterraneo from Sept 3 - 16th, 2017. What can I say, it was perfect. Not too many rooms 62 I think, banquest rooms, convention rooms, pool, patio, indoor/outdoor dining, gym, Mediterraneo Restaurant at the front of the hotel and a half block from an amazing stretch of beach. A nice surprise was the massive buffet breakfast with hot and cold foods, home made breads and sweets and a selection of coffees/teas. All included in the price of the room. We have stayed in many BW Hotels around the world but were never offered such a wide selection for breakfast. All of the wait staff were always great. The train into Barcelona (Sants Station) was a 5 minute walk away and only 20 minutes into the City. Many restaurants, shopping and grocery stores a short walk away. The hotel staff were really amazing and always ready to help you. Marco at the front desk (during the day) would print out directions on how to get to certain out of town tourist sites and was always very pleasant. All Front Desk staff were always very helpful. The pool and patio offered waiter service :(with the best freshly maid Sangria I have ever had) till closing and the front desk had towels for the pool. The maid staff were great and if you needed extra soap, coffee, etc. there was not hesitation to oblige you. I would be remiss if I did not mention one very special person - Carmelo. He did everything, breakfast service, bar service, dinner and bar service at the Restaurant Mediterraneo (great food too), booked reservations to some tour sites for us, room service, dinner reservations. He is truly the star of the hotel. He was always making sure that the guests needs were met. Very professional and always attentive. The quiet neighbourhood location was a bonus compared to staying in the busy city. Bus es and trains ran frequently - into Barcelona or other destinations, taxis were plentiful too. Castelldefels is a small beachtown with not too many tourist is just the perfect place to stay to relax and enjoy. We can't wait to return next September Best regards Campanita and Ricardo Canada

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Belle, We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you have enjoyed your stay with us. Thank you for your best score. We are delighted that you enjoyed the bar, comfort and location and rest assured that your comments will be shared with the whole team here and read with pride. Carmelo is very happy about his mentioned and he deserved it. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Mediterráneo in Castelldefels. Faithfully yours, Eva Gomez-Assistant Director

"Great hotel , indeed :-)"

5
30/08/2017

The Hotel is absolutely fantastic . The staff and location of this hotel is fabulous. All people are polite and really nice and helpful. Carmelo and Miquel absolutely fantastic people. all the best from Warsaw to both of you :-) . The location is very close to the beach, which is very good. I am sure I will be back some day to this hotel! Great thanks to all the hotel staff, they work hard so that we, the tourists can rest. Grande mucias gracias para todos Best Western Mediteraneo Hotel :-)

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Estimada Annieszka. Gracias por su opinión, que puede ser una referencia muy valiosa para otros clientes que estén pensando en alojarse con nosotros. Agradecemos sus amables comentarios sobre nuestra equipo, ubicación y el confort de las instalaciones. Hasta pronto. Cordiales saludos, Eva Gomez-Assistant Director

"More than accomodating"

5
16/08/2017

The staff and location of this hotel is fabulous. Sarah and Carmello went over and above what it take for a tourist to feel at ease. The locatioin is so close to the beach. So glad I chose this location to stay.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Bryonw462. Thank You for taking the time to write a review about your stay at Hotel Mediterráneo. We are very glad to hear such a nice words about our location, and staff. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva Gomez- Assistant Director

"Close to beach and friendly staff"

3
10/08/2017

The hotel is one street back from beach. Reception staff speak and understand English. Area is not touristy therefore most places speak very limited English. All rooms have a balcony but not really a view. Breakfast was average - have had much better. Main issue was milk is not provided in the room with coffee and tea. Had to ask reception staff each day. Would suggest asking for a small jug rather than having to ask each day. All in all, a nice casual and friendly place to take in local atmosphere. Take your own beach towel. There is a small supermarket down the road but staff do not speak English.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Kay. Thank you very much for your review. We are glad that you have had a pleasant stay at Hotel Mediterráneo. We however regret that you were not entirely satisfied with our breakfast. With reference to the milk you are right. There is a practical reason for not having milk in the rooms, the expire date of the milk is normally short in expire and sometimes the guest put it ouside the minibar and with the high temperatures we do not want to risk to have milk in bad conditions. Therefore we prefer to give it in the front desk. However, we can buy small tins of 500ml for guest that are staying longer in the hotel. We hope that we will be able to welcome you back to Hotel Mediterráneo. Warmest regards, Eva Garcia-Assistant Director

"Great for a short break"

4
10/08/2017

I stayed for a weekend. The hotel is easily accessible from the aiport and is 5 min walk from the tarinline to Barcelona with a 25 minute ride. The beach is 3 minutes away and shops and restaurants are close by. The staff were very friendly, buffet breakfast adequate and I also enjoyed a good valued set dinner one night. The room itself was basic but fine for a short break and for the price. Overall very decent.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Clive888, we'd like to thank you for having chosen our hotel and for spending some of your time in writing your nice comment. We are glad your stay with us was pleasent and that you have been satisfied about our location. Thank you also for your mention our restaurant and breakfast buffet. We hope there'll be another chance to host you, in the meantime please accept our Warmest regards. Eva Gomez-Assistant Director

"Lovely little find ......"

5
24/07/2017

We booked a five night break with British Airways. What a fab find this hotel was. Lovely clean room with large balcony over looking the pool. Very clean and air conditioning was perfect. Reception staff were very friendly and knowledgeable helping us with train times and printing tickets etc. The breakfast was amazing, everything we could have wished for, most days we did not need lunch. Train station only 10 minutes walk away for a 30 minutes ride into the centre of Barcelona and 11 minutes to Sitges. Beach was one road away. Lots of very good restaurants within walking distance. A lovely little pool and a couple of days we had it all to ourselves. Will definitely return again. Thank you

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Karen, thank you very much for taking your time to give us your feedback about your stay in our hotel. We will share the 5 points you gave us. we would like to welcome you again. Best regards Eva

"Great welcome, nice rooms"

4
15/07/2017

You know when you worry that writing a good review will make the place too popular and spoil it.... I was lucky to pick this hotel as a base for a weeks business. I arrived at 9 in the evening January 2016. The bar and restaurant was closed for the evening, however the reception staff arranged to make a meal and even opened the bar, just for me. the hotel room had a great balcony , was very clean bright and airy. breakfast was buffet style and never a shortage. I was so impressed with the hotel and surrounding area I've decided to return for pleasure this time and will be going back in September 2017.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear WestySprinter, We would like to thank you for having taken the time to comment on your recent stay at Hotel Mediterráneo and we are very happy that overall you have enjoyed your stay with us. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva Gomez-Assistant Director

"Perfect Short Stop "

5
24/06/2017

We stayed there as Flight crew for one night. Hotel is nicely situated in the second row to the Beach. The clean Rooms have a decent size,good beds as well high water Pressure in the shower which is sometimes a problem in southern countries. They also provide towels for the pool and as well for the beach. We left early, although the breakfast starts normally at 0700 we were offered the full selction half an hour earlier! Excellent service.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Vielflieger, We would like to thank you for having taken the time to comment on your recent stay at Hotel Mediterráne and we are very happy that overall you have enjoyed your stay with us. Thank you for your 10 points in all the sections. We are delighted that you enjoyed the bar, comfort and location and rest assured that your comments will be shared with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Mediterráneo. Faithfully yours, Eva Gomez

"Close to the sea"

5
20/06/2017

Wonderful hotel, exceptional staff and great breakfasts. We enjoy our time in this lovely area by the sea. Boardwalk walks every morning and night. Close to small grocery store, food on the beach and a short walk to the train station.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear 690artb, We would like to thank you for having taken the time to comment on your recent stay at Hotel Atlántico and we are very happy that overall you have enjoyed your stay with us. Thank you for the top score. We are delighted that you enjoyed our staff and location. We will share the comment with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Mediterráneo. Faithfully yours, Eva Gomez-Assistant Director

"Oh dear. No longer 4 star."

3
14/06/2017

I first reviewed this hotel in 2014, giving it a high recommendation. I have had 102 'helpful' clicks for that review. Well things have changed. Upon arrival, parking on the street is difficult. However the hotel charges 15 euros per night which I thought was excessive and asked how the street parking worked. I expected to be told the best places, what the restrictions were and how much I needed to put in the machine. Instead the owner said haughtily 'well you can park on the street if you want, its up to you'. Her attitude was very poor and dismissive. Not a good start. I paid 30 euro for two nights parking. So the rest - no visible maintenance since 2014. Tired carpets. The WiFi in the room was none existent for the two days we stayed, as 4G is poor this was annoying. Remember this is promoted as a business hotel. Bathroom - no extractor and the window won't open, glass door with a 1 inch gap - not for me. Breakfast very basic. The scrambled egg looked awful - when we asked for fresh they just put it on top of the old egg, using the same spoons (not cleaned see picture). If you want a fried egg, you pay 3 euros extra! Remember this is a 4 star hotel charging us 145.00 euros per night inc parking. In the corridor there was a tray of empty glasses.bottles on a radiator for over 24 hours (see picture) Bar was closed each night when we returned around midnight - no drinks. In the room - woken each morning to the sound of an upstairs toilet flushing down a pipe inside the wall 3 feet from your bed - not a nice wake up call. Shower had variable temperature (warm to very hot) probably dependant upon other people using at the same time. Although the balcony is large there are just 2 cheap chairs and a plastic table there. Plenty of room for decent sun lounger. Although I saw the lady owner a number of times over two days, she made no attempt to speak/enquire how things were. All in all extremely disappointing. Certainly no longer 4 star and not worth the money charged.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Alan D. We would like to thank you for having taken the time to comment on your recent stay at Hotel Mediterráneo ee deeply apologize if your stay did not meet your expectations. We remember that you were from the beginnig dissapointed as we told you that our parking Price is 15 Eur per day. We have the same price as the parking in the street. We understand that you came in 2014 and there was free pariking in the Street, however since then since the 1st May until the 12th October in all the beach área you need to pay. We are increasing our number of Access points as all guest are using more and more wireless devices. We have add 3 Access points 1 month ago and this week we are putting 3 more as we understand that wireless internet is almost very important for our guest. I will speak with our breakfast department to check what happened with the breakfast this weekend. Please note we are using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience with reference to the breakfast. Sincerely, Eva Gomez -Assistant Director

"Great place !"

5
27/05/2017

Excellent hotel near the beach and restaurants. Hotel service was just the best all things were handled excellently. The best was the breakfast buffet next to the pool. The pool area was quiet and there was also a good sunbathing area. From the airport you can reach the hotel easily by train and from the hotel in Barcelona also by train really easily and quickly. The train station is about 500 meters away and 1 zone T-10 ticket is good for Barcelona journey. The rooms were comfortable and I had a balcony where the sun was shining at 2 o'clock up to sunset. Fortunately, I had calm neighbors as the toilet visits, the shower and also the speech was heard a rather tough neighbor from the room. I had early departure in the morning at the airport, hotel give me a breakfast picnic and a taxi was just ordered at the right time to drive me to the field. All the good staff and hope to see you, Thanks to all of you !

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Aripekkal. Truly appreciate your review, it is so pleasing to read that we met all expectations. All the staff will share the nice remarks about our hotel. We thank you the customers who take their time to inform us about it. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. Hope to see you again very soon. Best regards, Eva Gomez-Assistant Director

"Great base hotel for trips into Barcelona"

5
07/05/2017

Stayed at this property for our first three nights and last night in Spain. This was an ideal location for us. Rented a car from the airport ( 15 minute drive ) then parked car in hotel garage. 15 euro.( Needed car for future travels). From the hotel, it was a 5 to 10 minute walk to the train station. The train takes you right into Barcelona and you can return by train up to 10 or 11pm. The hotel front office staff was great, helping us with all of our questions about the area and Barcelona. The beach on the Mediterranean with a boardwalk is directly across the street. ( Great morning walk!) We were there in the off season, so very few people were around which was just what we were looking for. We did have breakfast included with our room and the food on the breakfast buffet had a good selection and was fine.The breakfast staff was attentive and friendly. We did not eat any other meals at the hotel. I would certainly recommend this property to anyone planning a trip to the beach or into Barcelona!

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Robert. Thank you so much for your kind and long and detailed review and your full marks. We are very glad that you have had a pleasant stay at Best Western otel Atlantico and that you were especially pleased with the service of our staff. It is always gratifying to receive a positive feedback. We hope that we will be able to welcome you back to our hotel. Kind regards, Eva Gomez -Assistant Director

"Lovely hotel , rubbish food "

3
02/05/2017

Being a seasoned traveler stopping at Best Western hotels on numerous occasions. The location of the Hotel was brilliant with close easy access to the beach. Close links to public transport. The room 205 was fantastic a real treat, everything we could have asked for. We dined in the hotel on our first night and what a mistake!!, after 15 mins we was presented with a menu ( there was only us there )we ordered pizza in the main restaurant @ €17.50 for the two of us ( in my opinion it was worth nothing !! , it was dry and very unappetising for restaurant food ), we was asked the obligatory question how's the pizza with a response from me not very good !!. It was a shame to spoil what started off promising. Wont be having our evening meal here tomorrow night. Hope the breakfast is a better experience in the morning.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Mr Ian, Thank you for taking your time for writing a long review of your stay our property. Your business is very important to us and we value your feedback. By telling us what you not liked about your stay like the Pizza in our restaurant we can improve. After some bed reviews we will think of taking it our. On the other side, we are happy that you like our junior suite, we have given it to you without charging you any supplement. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, Eva Gomez- Assistant Director

"Nice hotel for the beach"

4
26/04/2017

We stayed at this hotel for 2 nights B & B. Location for the beach is good with only a 5 minute walk. Not such a good location if you want to spend a lot of time in the centre of Barcelona as it is a 60 minute bus ride or a shorter train ride but not as frequent as the buses. Fare is only 2.15 euro each way so not expensive. Taxi from airport will cost you 30 euro each way. Hotel is clean and comfortable and the staff are very pleasant. The room we had was a reasonable size for the money. There was a good selection at breakfast but limited hot food, only bacon, sausage and scrambled egg. If you wanted fried egg it would cost you extra. Was not too impressed with the local restuarants, was not made to feel very welcome. One place called CHI CHI told us they had stopped serving but locals were still going in an hour later. All in all a good stay and would recommend for a local stay

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Chalexuk, Thank you for choosing the Best Western Hotel Mediterraneo and for sharing with other travellers your kind opinion about our hotel and location. It will be a pleasure to host you again in future. With best regards, Eva Gomez- Assistant Director

"A pleasant hotel"

5
22/03/2017

A very pleasant hotel with easy reach of the airport on the coast south of Barcelona. The area seemed very quiet though my visit was in the off season so likely to be busier in the holiday period. Would visit again

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Liamm. Thank you for staying with us and for sharing your experience here for others to read. We were all happy to hear you had a nice stay and enjoyed our location. We hope to see you again soon. Kind regards, Eva Gomez-Assistant Director

"Graet Location by the Beach"

5
16/01/2017

Was in Barcelona to attend an Expo . Good Convenient location across the beach with excellent public transportation , close to train station . Lot of restaurants nearby open quite late at night . Overall a good experience

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Arupoy. Truly appreciate your review, it is so pleasing to read that we met all expectations. We thank you the customers who take their time to inform us about it. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. Hope to see you again very soon. Best regards, Eva Gomez-Assistant Director

"Great location, great hotel"

5
15/01/2017

We have stayed at the Mediterraneo many times for the past 10 years. Each and every time, we have experienced great hospitality, friendly staff, excellent breakfast and cosy restaurant with good food. We have had different rooms, all of them of good size, very clean and well equipped, with balcony and modern bathroom. We look forward to returning to the Mediterraneo next year.

EvGomez01, Director de Recepción at Best Western Hotel Mediterraneo, responded to this review
Dear Anne Marie, thank you for taking your time and always choose our hotel when you come back to Castelldefels. We will share with all the staff your 5 score opinión. We look forward to your return. Happy New Year 2017!!! Kind regards, Eva Gomez Assistant Director

"Great Hotel and Great Time"

4
04/11/2016

We stayed here for 3 nights prior to leaving on a cruise. The rooms are just the right size and very clean. The staff was outstanding. The lobby staff was very helpful and Carmelo especially was helpful and fun. It seems like he is there 24 hours a day. The breakfast, which was included, was always very good, with a lot of variety. The location is just across the road from the beach, and just down the street from the train to Barcelona. Dinners were good and reasonably priced.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Nancy Thank you for your nice review and your score. Your feedback is very much appreciated and I can assure you that my staff and I use this information to do everything possible to create an enjoyable experience for each of our guest. Best regards, Eva Gomez-Assistant Director

"rain rain go away"

5
20/10/2016

Great as not so great, was that we had to go out into the rain, to get the building where our rooms were. The breakfast was really good, and the view of the Mediterranean, right across the street was beautiful. Bus service into the city was also close by, and easy to access

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Barbara. Thank you so much for your kind review and your full marks. We are very glad that you have had a pleasant stay at Hotel Mediterráneo and that you were especially pleased with our easy access to Barcelona city. It is always gratifying to receive a positive feedback. We hope that we will be able to welcome you back to Hotel Mediterráneo. Kind regards, Eva Gomez-Assistant Director

"Great hotel, great location"

5
26/09/2016

We stayed here 2 weeks ago and thoroughly enjoyed it. The hotel is in a fabulous location, 1 min from the beach, 5 mins from the train station and close to some good restaurants and supermarkets. The staff are helpful, attentive and professional (in a friendly way!). Rooms are clean and comfortable and the breakfast buffet is excellent.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Andrew. Thank you very much for your nice words and we are very happy that you enjoyed your stay in our hotel Mediterráneo. We appreciate your high score. We are very happy to read you enjoyed our hotel and location. Thank you and we do look forward to welcoming you once again in the near future in Castelldefels. Yours sincerely, Eva Gomez-Assistant Director

"Lovely hotel"

5
23/09/2016

This was on of the nicest hotels we have stayed in. The staff are very helpful and speak good English. We aske for a quiet room and got one, the rooms were very clean and in good condition. They were also very dark at night which aids a good nights sleep. The room facilities included a large bathroom with a powerful shower, kettle, large TV (which we didn't use) with mostly news channels. There was also a mini bar and the largest bed we have ever slept, even so there was still plenty of room. The balcony was large with a view of the pool area and a local castle ruin. The WIFI was a bit weak at the back of the hotel so they lent me a cable that plugged directly into the network so problem solved. The breakfast was plentiful and served every morning until 11.00am, it was mostly continental but there was bacon/ sausage/ egg. We didn't use the hotel bar and restaurant so can't comment. Locally there were loads of bars and good restaurants which do not get going until after 9:00pm. The beach was 10o metres away, and was mile upon mile of clean golden sand with a back drop of hills. There were also beach bars every few 100 metres. The local train station was 10 minutes walk away, tickets to Barcelona were 5 Euros return, get the 10 trip ticket which can be used on the metro and bus. Trains run every 30 minutes. If you are considering using this hotel don't hesitate just book it

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Megan, Thank you for your in-depth review of The Hotel Mediterraneo in Castelldefels. We appreciate all your wonderful comments regarding the hotel and your full score. It has been a great pleasure to have you staying at Hotel Mediterraneo and we look forward to welcoming you back soon. Warmest regards, Eva Gomez-Assistant Director

"Excellent, hospitable hotel"

5
06/09/2016

We spent a pleasant week at this well-run 4* best western hotel. The staff were very friendly and courteous and helpful in every way. The room was very modern and clean and we felt very much at home after a short time. The food was also very good as was the pool. The attractive, clean beach is more or less across the road as is also a food supermarket. The trip to Barcelona by L94 bus takes about 40 minutes - please note that you must have the exact 2.15€ fare otherwise you can leave the bus! An information sheet about the buses is available at reception. The taxi ride to the Barcelona Airport is ca. 30€ but ask the price first!

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Scottie, Many thanks for your comments regarding the facilities and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Best Western Hotel Mediterráneo. Eva Gomez. Assistant Director.

"Great location and nice room!"

4
04/09/2016

We had a lovely stay at this hotel. 8 nights and the room was well equipped and comfortable. Bathroom was clean and bright.After a slight mix up about breakfast we ended up having breakfast at the hotel, a nice variety of bread, cereal, fruit etc and usually ate by the poolside. Most days we took the train into Barcelona, went sightseeing and had lunch then we came back mid afternoon ready for a nice swim in the sea opposite the hotel. Perfect for us! Our only complaint was that the last 2 nights guests on the floor above sat out talking loudly on the balcony until 1a.m. or so. We did inform the front desk.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Janet Many thanks for your comments regarding the facilities and staff during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Hotel Mediterráneo. Best regards Eva Gomez

"Disappointed"

3
28/08/2016

First opinion was nice hotel, very polite friendly staff. Nice quiet outside pool . However once allocated our room and unpacked we could hear yapping dogs. We were unaware that pets were allowed, on further recognition as we noted another dog further along our hotel corridor, I would describe the section we were allocated as the dog section as not only did it smell of dog , it was noisy and balconys even though large were not at all welcoming or private, these ones are not shown in any hotel photo images. The hotel rooms could do with updating and they are very small. We checked out after one night. If you like sharing holidays with animals then on a positive note, staff excellent . Nice quiet pool area.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Charlie, Thank you for staying with us and for sharing your experience here for others to read. We are pet friendly hotel and we allow dogs come in. We have terraces which are very big but not very private. This could be a good point to improve our standard, we will takte this into consideration. We are sorry that you left before. Warmest regards, Eva Gomez-Assistant Director

"Nice hotel in a quiet location!"

4
24/08/2016

Was looking for a hotel near the beach not too far from Barcelona! this hotel seem to tick most boxes, it was clean,friendly and the breakfast was ok! However the restaurant is very pricey! and the pizza we ordered was not very nice, it felt like it was taken out of the freezer and cooked in the oven, very dry and had no real toppings! There are plenty of restaurants and bars located locally within walking distance which was a nice surprise, you can get the train, which is about a 10 minute walk from the hotel takes you to Sands and then take a tour bus which is an 'on and off' ride to Barcelona.

Ana M, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Beanie. Thank You for taking the time to write a review about your stay at Hotel Mediterrnáneo. We are very glad to hear such a nice words about our location, cleanliness and staff. We will think about the problem of the pizzas and what else could we offer in stead of pizza. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva Gomez - Assistant Director

"Always Amazing! "

5
20/08/2016

Been staying here on both business and pleasure for last few years. Ana and the team are amazing and really take a genuine interest in you as people and not just paying customers. Cannot recommend highly enough!! Rooms are clean and breakfast is varied with opportunity to sit by the pool and eat at your own pace...

Ana M, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Mr Price, thank you for your nice review and we try always to make the best for our guests. Hope to see you again. Warmest regards from all the hotel staff. Ana

"Confortable stay"

4
06/08/2016

We stayed there for a four nights stay. The room was spacious, clean and confortable with all the amenities you would expect in a 4 star place. The rest of the hotel is also very nice and clean. The breakfast had a good selection of products and well presented, it was also possible to sit outside and eat by the pool. We arrived at 11pm on our first night after a very long journey but were not able to eat there as they were closing the restaurant. On the second night, the pool was closing early because of a wedding and the restaurant was moved to the bar for residents. The waiting staff were doing their best to serve customers as quickly as possible but having to trek to the other side of the building to reach the kitchen was not easy. The next night, we expected to be seating in the restaurant but dinner was served again in the bar. This was ok but did get busy and cramped. We had half-board and had to chose from two 3 course meals every night. The food wasn't exceptional but ok and well presented. The restaurant/bar staff were very friendly, helpful and pleasant. The reception staff however, did answer our questions but didn't go out of their way to be helpful. The hotel is situated in Castelldefels Plaja and can easily reached by train from Barcelona airport but it's important to get off at the "Plaja" stop as it's only 5 minutes from the hotel. This part of Castelldefels is very quiet as it is a residential area, there are not many tourists and mainly locals going to the beach. You will find a few bars and restaurants along the main road but don't go there if you like partying. The beach is just across the road and is nice and clean. I would go there again

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Lulu., We would like to thank you very much for your wonderful comments but also for your useful remarks. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Best regards, Eva Gomez-Assistant Director

"Great hotel"

5
30/07/2016

Such a pleasant hotel, very helpful friendly staff and nothing was too much trouble. It's in a great location for the beach, train station and restaurants. Our room was a little tired but kept clean and tidy and we didn't spend much time in it. The breakfast was always fresh and plenty to choose from, and the couple of meals we had from the resturant were good.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Arubatravel. Thank you for your wonderful review and for your score of 5/5. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. It will be a pleasure to host you again in future. With best regards, Eva Gomez- Assistant Director

"Relaxing holidays"

2
17/07/2016

The hotel has built in front of the beach . The restaurant is not so good, my opinion is worth and also the prices are very high and not expensive . The old woman owner is not a kind and nice person and she uses rude manners with the guests. Surely I don't suggest is this hotel to my friends.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Maria Cristina, Thank you for your review. We regret that you did not enjoy your stay with us and we especially regret that you did not like our staff as it is one of our main strength.I apologize for the inconvenience and I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Eva Gomez - Assistant Director

"Discrete 4*Service near Barcelona"

5
12/07/2016

Friendly, helpful and efficient service in spotlessly clean hotel, a few meters from long sandy Mediterranean beach. Perfect for our family's holiday. Easy access to Barcelona by train and not far from the airport.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Margaret. Thank you for your wonderful review and for your score of 10 points in all sections . We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. It will be a pleasure to host you again in future. With best regards, Eva Gomez- Assistant Director

"Great stay"

4
05/06/2016

Must say , we had a pleasant stay here. In a way, it felt like going back 20 years in time ... Its a family owned hotel, dont expect fancy features or design rooms, just value for money. Rooms are pleasant, bit basic ( but must admit that I have high expectations) can be warm as aico didn't work very well. Clean, safe in room, coffee/tea fridge. Furniture bit outdated. But once more, value for money. Booked half board, plenty of choice for breakfast ( self service) with half board, you can choice luch or dinner from "menu del dia" . Homecooking, no fancy dishes but surprisingly VERY good, ( great fish soup/ pulpo/fish/zarzuela/ calamares) As spanish food is not really "light" , great beach , beachwalk on block from hotel, exellent for running to burn the calories. We would definitely go back to this hotel . Castelldeffels playa is nice place to stay, laid back , very local, many good restaurants visited by locals. ( avoid , restaurant " la casa gallega" , paseo maritimo, unfriendly staff, overpriced, many bad reviews on tripadvisor, wich we discovered afterwards unfortunately....) Castelldefels, to sitges 10min by train ( be aware, 2 stations in castelldefels! , not every trains stops at castelldefels playa, other station far from hotel.) Barcelona, by bus ( nr94)(fast service/ 45min to plza cataluna via plza espana) buy T10, 1 zone ticket in advance (station or tabac shop) good for 10 viajes. ( 9.95€) or by train to barcelona Sants. Great stay in a nice hotel.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear M H. Thank you for choosing the Best Western Hotel Mediterraneo and for sharing with other travellers your kind opinion about our facilities and services. Thanks for the nice words about our Kitchen, it is true our kitchen is traditional and we could improve our decoration in the restaurants. We work diligently to offer the best service and a great stay for each guest. It is nice to know when this succeeded. Of course we take note of your suggestion about the tissues. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva Gomez - Assistant Director

"Not up to par "

2
01/06/2016

This in my opinion was not 4* hotel. When I arrived at my hotel all the hotel room doors and balcony doors were wide open I guess this is what the cleaners do after cleaning. So I ended up just walking straight into my room which freaked me out a bit. I had to check there was no one hiding in there (call me paranoid). The hotel was really quiet only one other couple at dinner . No buffet . I had to order from a menu with limited choices. My friend wanted to use the sauna which was closed which is the reason she booked. At breakfast the choices were again limited . I wasn't greeted and shown to a table just had to sit wherever . Finally I saw a waitress and asked for some tea . I was promptly given a demonstration of how to switch the kettle on and make it myself . In my room the previous occupants had left a half opened can in the cupboard which housecleaning did not remove . I had brought some fruits up from dinner to my room . I guess house cleaning didn't take kindly to this as they cleaned the room and left the plate there . On a positive the staff are friendly and very helpful . Location is walking distance to the beach and train station. 15 mins from airport . Just beware of those taxi drivers they will rip you off . I was quoted €40 to my hotel which I refused and went to another taxi which quoted €20-€23 . I paid €26 which was fine . On departure the hotel called a taxi for me which got me to the airport in 10 mins but charged €32. Overall I would not stay here again but that's just me

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Simone, We appreciated very much again for taking the time to inform your valuable assessment. I am very sorry that the hotel service has not met your expectations. We look forward to the opportunity to welcome you again at the Hotel. Kind regards, Eva Gomez-Assistant Director

"Excellent,excellent and excellent."

5
29/05/2016

Excellent hotel, truly ideal for all types of travellers. Breakfast fresh and excellent choice. Staff friendly, professional and attentive. Great location for the beach. Catch a train to Barcelona city only 30 mins away for 4.50 euros return. Fantastic restaurants near by although the food at the hotel is very good. Try Tibu Ron outstanding food and reasonable price.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Rathb. Thank you for your recent stay with us and your mention about the hotel staff. In addition, we are all very happy for your comments about location and breakfast. We very much look forward to welcoming you back at the Best Western Hotel Mediterraneo. Best regards, Eva Gomez-Assistant Director

"An excellent Hotel in a good location"

4
16/05/2016

This is the second time we have stayed at this hotel and it meets our requirements very well. 15 minuets from the airport close to the beach and there are plenty of good restaurants within easy walking distance. Our room was on the second floor south facing and very comfortable wit a reasonable view. Depending on wind direction the hotel is on the flight path for aircraft landing at Barcelona airport although the noise is minimal. The breakfast buffet is extensive and very good quality. the hotel restaurant, which we used for the first time this visit, was also excellent with an extensive and good quality menu and the service was top class!!

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Allan. Thank you for choosing our Hotel and take your time to write your kind opinion about our facilities and services. Thank you for choosing to stay with us and for taking time to write a wonderful review. We look forward to your return. Kind regards, Eva Gomez - Assistant Director

"Noisy & Pedantic staff"

3
19/04/2016

Location excellent just a two minute walk from the beach. Rooms spotless and entrance pleasant with wild birds and a jungle type setting with plants/flowers everywhere. The price wasn't cheap. €90 off season per night is expensive. Car parking is non existent and hidden underground. If you visit between Oct 1-May 1 the street parking is free so just park up and leave it nearby. There is absolutely NO soundproofing of the rooms. You can hear everything next door and I mean everything. It's not a bad place just a bit mediocre really.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Eva, Thank you very much for letting us know your inconveniences regarding your stay at the Best Western Hotel Mediterráneo and we appreciated the time you have taken to bring this matter to our attention. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. On the other hand I am very happy to read you appreciate our location. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to accomodate you again on some future occasion. Faithfully yours, Eva Gomez-Assistant Director

"Good location if you want to spend time on the beach."

3
24/03/2016

There was no place to park near this hotel in order to check in and so I parked illegally outside the front door and went to the front desk. They informed me that I could park in the underground garage for an extra fee, which I did because every parking space in town was taken. If the hotel had provided a tip about the parking ahead of time it would have been very helpful, as I circled the block for half an hour. I've stayed in a lot of Best Western Hotels in Europe and they usually have a much higher standard than the ones in the U.S. This one was not that great, but it was still better than ones I've stayed at in America. The staff were very attentive and friendly. I was the only one in the dining room for lunch and thus had the undivided attention of the waiter - maybe a little more attention than I needed but still better than not getting any service. The room was clean but wifi was, as usual, weak. Drive around the hotel until you see the driveway that goes under the building. The camera allows the staff to see who wants entrance and they will open the door if you are staying there.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear 2dtrav, we would like to thank you for having taken the time to comment on your recent stay at Hotel Mediterráneo. We deeply apologize for the inconvenience with the parking but normally in Winter time there is no problem with the parking space as there is always space. The problem with the restaurant is a main issue as this should not happened. We are surprised with the Wifi is one of our strengths.Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva Gomez -Assistant Director

"So comfortable"

4
15/03/2016

Stayed here for a few nights while working in the area. Staff were great and looked after us very well. We needed early dinners in the evening and they were very obliging. Food was great didn't want to eat anywhere else. Made our visit to the area very successful.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Thank you for taking the time to write a review about your stay at Best Western Hotel Mediterráneo and for your recommendation. We are very glad to hear such a nice words about our restaurant and our stauff, It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva Gomez- Assistant Director

"Best Western, Best Service"

5
12/03/2016

Stayed here this week while working locally. We could not have wished for better service on our return each evening. As we were setting off early the restaurant were most helpful in arranging meals as soon as they opened. The food is excellent with a number of tasty fish dishes as well good meat and veggie dishes. Can definitely recommend The Gambas and the paella. Will definitely be returning even if it is to just to have a meal.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear David, thank you for choosing Best Western Hotel Mediterráneo for your visit in Castelldefels. We appreciate very much your high and we will share it with all staff. . We also appreciate your great comments about the restaurant in our special dishes. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva Gomez- Assistant Director

"charming and welcoming"

5
18/02/2016

I chose this as an alternative to overnighting in the city or right by the airport where I had flights in and out of Barcelona. I was delighted with this informal and comfortable hotel which is well positioned for the sea, the station and the airport and yet is quietly placed a few streets away from busy activity. The breakfast was excellent and I had my supper in the bar the night before which was also enjoyable. Lovely staff and lovely hotel. Warmly recommended.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear LesFlamantsRoses, thank you for choosing Best Western Hotel Mediterráneo for your visit in Castelldefels. We appreciate very much your high scoreand we will share it with all staff. . We also appreciate your great comments about our locationt and our restaurant. We try to have a good breakfast and we like to hear that our efforts are visible for the guests. It will be a real pleasure for us to host you in our hotel again. With kind regards, Eva Gomez- Assistant Director

"80's style"

3
21/01/2016

stayed at this BW for 2 nights, and choose it because I have a rewards card. You see, sometimes it works for the hotelchains to issue membershipcards and points. I regret choosing this hotel in Castelldefels, as I stayed at another hotel there before, which was booked by somebody else for me. Anyway, the stay here was not uncomfortable or something. It was ok, no complaints but the other was better. Here, the bed was good, room ok, breakfast super, staff friendly. During winter it is quiet of course. I wanted to use the sauna, but had to book that in advance as it would take 3 hours to heat up.

EvGomez01, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Simon. Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Sincerely, Eva Gomez- Assistant Director

"Great place"

5
21/11/2015

Fabulous hotel position, fabulous staff friendly and the restaurant well worth just staying in for. Perfect for day tripping into central Barcelona, short walk to station then direct line into main Barcelona. Or if you fancy a beach day, just cross the road and a fabulous beach.

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Gary, thank you very much for your kind words and score that are really the best compliments that I can ever receive. I am very happy that you liked our hotel but particularly that you enjoyed the service our staff and restaurant have provided. It is great to read you and your friend felt very welcomed. We hope to see you again in a near future. Warmest regards, Eva Gomez-Assistant Director

"Beach location with easy access to train to Barcelona"

4
26/10/2015

This Best Western is quite nice because it is small with only 67 guest rooms. The receptionists are very friendly and welcoming. We were checked in promptly with English speaking agents, Elizabeth and Arnau. They were very helpful with suggestions and directions regarding tours, trains and dining options. We stayed in Room 116. It is a corner unit with a wrap around balcony overlooking the pool. It is the end unit furthest from the main street. The bathroom has all the amenities and is fully stocked with supplies. The bar area is nice with outside seating. The breakfast buffet has a nice variety. This hotel is close to the airport and just a few shorts blocks from the train station to go to Barcelona. It is in a good location directly across from the beach with a many restaurants nearby.

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Kim. Thank you taking your time for telling us about your recent stay at the Best Wester Hotel Mediterráneo. I'm delighted that you enjoyed our location. Thank you for your great comments about staff, general comments and breakfast. I sincerely hope we will be able to welcome you back to Hotel Mediterráneo again soon. Kindest regards, Eva Martínez -Assistant Director

"Average four star hotel.... Good location"

3
24/10/2015

This is an average hotel with average rooms and average food. They offer room service, the staff are very helpful, the rooms are clean and the maids even waited until the afternoon for our daughter to wake up from her afternoon nap. The hotel is no thrills as it doesn't offer a great deal and variety in entertainment, unlike other best westerns. Location is on the main strip of town where you will find many good restaurants and a 1 minute walk to the beach opposite...

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Sjjhw, We regret that you did not enjoy your stay with us and we especially regret that Best Western Hotel Mediterráneo did not correspond to your expectations. We are sorry but our hotel is not an entertainment hotel, we do not offer special services and entertainment for children. We appreciate your nice words about our location, staff and cleanliness. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. Faithfully yours, Eva Martínez -Assistant Director

"Thoroughly enjoyable stay"

4
21/10/2015

We stayed here in September for a week. Friendly staff, especially in the restaurant, good breakfast, pleasant room, near the beach and good restaurants, Easy walking distance to the station and easy access (such cheap fares) to Barcelona for sightseeing. We will definitely go back.

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear David. We would like to thank you for having taken the time to comment on your recent stay at Best Western Hotel Mediterraneo and we are very happy that you have enjoyed your stay with us. Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Eva Jimenez- Front Desk

"ALWAYS RECCOMEND AND GREAT POSITION"

4
20/10/2015

value for money and near sands and sea. Super bar and hotel position near restaurants and bars. perfect for families and super pool and I cannot recommend highly enough for business or pleasure. ideal for Barcelona 20 minutes away on train. recommend to all.

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear David. Thank you for telling us about your recent stay at the Best Western Hotel Mediterráneo. I'm delighted that you enjoyed our location. Thank you for your great comments about the pool. Our hotel is a mixed between corporate and family guests. We have good Wifi, good meeting rooms and our breakfast is open from 6-11 so that all kind of guests can take breakfast. sincerely hope we will be able to welcome you back to our Hotel soon. Kindest regards, Eva Jimemez-Assistant Director

"Convenient for the airport"

4
13/10/2015

Booked in for one night on way to the airport at Barcelona (13 mins drive). Inexpensive and comfortable. The room was good, with a balcony for those smokers but not so much of a view. Very close to the beach. Best free WiFi in a long time, 30Mb down, 9Mb up and 7ms ping good for gaming. Shower was good but water temperature fluctuated due to not being thermostatically controlled - read, hot, hot, hot, cold, hot etc. Probably better outside of peak time pre-breakfast. Breakfast (included in my deal) was as expected except for the 'hot' food which had gone cold and was brought back out, microwaved and put back into the serving dishes. Too risky for me - therefore fruit/other options were consumed. Staffing out of season might be an issue - overall happy with what I experienced but probably only good for a couple of days - not for a longer duration.

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Brooksa. Thank you for taking you time to give us your feedback regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. Regarding you comment of breakfast we will checked what happened. We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Sincerely, Eva Martínez.

"Good choice but needs some attention to cleanliness"

4
30/09/2015

Good sized, air conditioned room which was generally clean but why do some hotels put a label on the toilet saying it has been sanitised when it has not been properly cleaned? Generally a good hotel, but small points like tis let it down.

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear SouthCerney, we would like to thank you to take your time to comment our hotel. We appreciate very much your comments but also for your useful remarks. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We would like to thank you again for bringing this matter of cleanliness to our attention and we do hope you will allow us the opportunity to accomodate you again on some future occasion.Faithfully yours, Marta Garcia-Assistant Director

"Nice hotel.....but!"

4
28/09/2015

We just spent seven nights at this hotel . The hotel is very nice and clean. The staff was very friendly and helpful. The food was expensive but very good. Breakfast cost 13 euros with a good variety of food available. Although expensive, the convenience of eating at the hotel was a determining factor. The choices to eat outside were very limited. The lunch and dinner options in town were complicated by the fact that were served much later than what we are used to in the US. Dinner was not available until 8:30 pm. Lunches began at 2:00 pm. As others have reported, the train is a 5-6 block walk and takes about 30 minutes to reach Barcelona. Following the Hotel's written flyer, we took the train to Passeig de Gracia and walked about 4 blocks to Placa de Catalunya the main Placa in Barcelona and the starting point for most tourist attractions. The return trip via train was on any train labeled "Vilanova". The hotel is a few minutes walk from the beach. Perhaps we were late in the season, but the beach chairs were limited and expensive. A chair in the shade cost 15 euros as best we could tell ( we were only interested in a few hours ). There was little to do in the evening.The hotel staff was very helpful and the maid service was as good as we have ever experienced. The problem with the hotel was with the bathroom! It was very clean and attractive. It had a glass counter top with a glass bowl sink. The tub/shower had a glass partial wall that was about 3 foot long and swiveled moved back and forth over the tub.While very stylish, it was difficult to use the sink without spraying water all over the countertop and the tub/shower was impossible to use without flooding the bathroom floor. The tub was designed for bathing, not showering, and it was very unstable when you were standing. Showering became an unpleasant and dangerous experience, particularily for anyone with balance issues. The tub was deeper than what we were used to and hard to enter and exit especially with the wet floors. Next time we will stay in Barcelona rather than here simply because we found nothing to do in town once we returned from touring.

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Thump, thank you very much for taking your time to write an opintion about hotel. We regret that you did not enjoy your stay 100% with us, especially, due to the location. Our city is 25 minutes away from Barcelona center, we have very good public transport and cheap. It is true that within the Castelldefels there is not big thing to visit, besides our nice beach. However, there are many restaurants in walking area. As we are in Castelldefels, the restaurants have Spanish Times: lunch is normally from 1.30pm to 3.30 pm and dinner 8.30 pm to 10.30pm. We appreciate your nice words about staff and cleanliness and to point out that we have variety in the breakfast. Regarding the issue with the bathroom, we are sorry that you did not tell us in the front desk as we have also some rooms with shower, at least , the bad experience with the tub and taking a shower would not happened. We would like to thank you very much for your feedback. Best regards Marta Garcia-Assistant Director

"my stay in 2009"

5
19/09/2015

Nice hotel, nice breakfast , lunch, ate in their city or in Barcelona , about one and 15 minutes from my hotel to famous shopping street . Nice pool area. Get room with balcony , facing ocean ,though you don't see ocean . Block from beach. If I went back, would stay here.

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear PattybabyJudith. We appreciated very much for taking the time to inform your valuable assessment and for your business. It is glad to know you had a good experience with us and you prove this with a high score in the survey. Thanks for your nice comments and recommendations. Hope to see you soon. Warmest Regards, Marta García-Assistant Director

"Great find"

5
09/09/2015

Often travel on business to this area and normally stay in Gava. This time the usual hotel was full so selected this hotel instead. I arrived around 8 pm and part of the hotel was unlit. I checked in and was escorted to my room in another building....the corridor towards my room was in darkness and wondered what type of hotel I had chosen! In the morning everything seemed a lot better but my room didn't have a balcony so as I went to breakfast I checked if there was s room with s balcony available and there was. The reception staff told me to pack my case and leave it in the room and they would move me while out at work. When I came back I had s room with a balcony towards the front hotel! Wonderful!! I enjoyed my breakfast over looking the pool and as the hotel was quite small it was an enjoyable experience with a good selection of good! All the staff were very friendly and the hotel was very clean. Just across the road was the beach and a supermarket less than 100 yards away. Will definitely be booking into this hotel the next time I am in the area. Thank you to everyone at the hotel for making my stay so pleasant.

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear guest , we would like to thank you very much for your wonderful comments but also for your useful remarks. We need to check what has happened with the lights at the check in as the first impression was not very nice. We appreciate your nice words about our staff and cleanliness. Your feedback is a vital part of our business and it is through your constructive comments that we are able to improve the service we offer guests in our hotel. We would like to thank you again for bringing this matter to our attention and we do hope you will allow us the opportunity to accomodate you again on some future occasion.Faithfully yours, Marta Garcia-Assistant Director

"Great little find"

5
03/09/2015

Had a lovely 5 night break, lovely room with a balcony. Room was lovely, asked for a kettle and this was not a problem. Very attentive staff. You'd breakfast included in the price. I especially found the evening staff in the restaurant very friendly. The pool was great and no problem getting a sunned, beach was a 2 minute walk I would not hesitate to recommend

anamarino, Director de Recepción at BEST WESTERN Mediterraneo, responded to this review
Dear Lorraine, Dear Judith. We appreciated very much for taking the time to inform your valuable assessment and for your business. It is glad to know you had a good experience with us and you prove this with a high score in the survey. Thanks for your nice comments and recommendations. Hope to see you soon. Warmest Regards, Marta García-Assistant Director