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Best Western Plus Hotel Alfa Aeropuerto, Barcelona

3.5/5  - basé sur 1118 notations.
Zona Franca Calle K, 08040, Barcelona, Spain - See map

At the airport area, the Best Western Plus Hotel Alfa Aeropuerto is a modern hotel just five kilometers from the airport (the nearest hotel) and ten kilometers from the city center. To relax, choose from our indoor pool, sauna and more. Our rooms feature television and room service. Free Wi-Fi and free business center. Free bus service to/from airport is available Monday to Sunday from 5:00 a. m. to 00:30 a. m. Contact hotel upon arrival at the airport. Tourist Tax is applied in Catalonia, 1. 21 EUR per person per night. It's counted seven days of continuous stay (exceeding days not pay tax). The additional tax is not included in the rate booked and must be paid at the property. All children under 16 years of age are not subject to payment of the tax. Enjoy your stay. Please Note: We require a valid ID document at check-in which must match the Credit Card used for the booking. If you made a booking with someone else's card, please contact the hotel in advance. All special requests are subject to availability and may translate in extra charges. For bookings of 5 or more nights and/or rooms are subject to special conditions (different deposit, cancellation and extra charges may apply).

Best Western Plus

Hotel Alfa Aeropuerto

LABEL_ITINERAIRE

LABEL_DEPART:

LABEL_ARRIVEE:

Hotel advantages

  • Restaurant
    Restaurant
  • Heated pool
    Heated pool
  • Cocktail lounge
    Cocktail lounge
  • Sauna
    Sauna
  • Onsite laundry
    Onsite laundry
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Guest reviews

In partnership with tripadvisor fr
based on 1118 guest reviews
NOTE ISSUED
Excellent
297
Very Good
457
Average
209
Poor
89
Terrible
66
REFER TO NOTICE
Business Business
170
Couples Couples
379
Family Family
260
Friends getaway Friends getaway
138
Solo travel Solo travel
119
SUMMARY NOTES
Cleanliness
Location
Rooms
Service
Sleep Quality
Value

"Perfect for a one nighter"

5
16/09/2018

Arrived at 4pm today. Phoned from the airport and the free shuttle was there as promised after 15 minutes. Super friendly and helpful young lady on front desk. Room was modern and very clean, with coffee maker, mini bar, TV etc.. The bathroom also very modern with large walk in shower and monsoon shower head. Bus to city centre stops right outside every half hour, costs 2 euros 20 cents and takes 20 minutes to get to the bottom end of Ramblas.. Got back at half ten and had a drink in the bar which had a nice atmosphere with a TV quietly showing the football. I've booked a shuttle to the airport tomorrow morning and if that goes smoothly then nothing really not to like.. And all for 75 euros.. Would definitely stay here again.

"Airport close to hotel"

4
05/09/2018

I was on an early morning flight and wanted something close to Terminal 1. Everything at the hotel was as promised. We were dropped off right at the terminal on the departure level and it only took about 7 minutes to get there. The van was punctual and the driver both in the evening and in the morning were attentive and helpful. I would definitely recommend the hotel if your purpose is to simply get to the airport.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Terence Thank you very much for your positive review on trypadvisor. We are glad that you have enjoyed your stay with us and we hope to see you soon again! Sincerely, The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Comfortable hotel with great service"

4
03/09/2018

This hotel is only 15 mn away from the airport (between 20-25 euros at night). The service is very good as people working there are extremly helpful and nice. The room we had (a suit > 125 euros / night) was perfect. They even prepared a bed for our 1 year old baby. Spanish food was good in the restaurant and a parking is available if you rent a car (don't have to pay if you use the restaurant). Nice swimming-pool too with showers and towels provided if you want to relax ! We had a perfect stay there.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Christophe Thank you very much for this good review concerning our services during your stay in our hotel. We are very pleased to know that your stay has been described as "perfect". We all hope to see you soon again. Sincerely The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel Alfa Aeropuerto Your hub between the Mediterranean destinations and home

"Best Hotel in Barca"

5
29/08/2018

I was here in the summer of 2018 with my family. This hotel is very nice. Clean rooms, swimpool. place is excellent near by barca city. Parking for cars. Th man at the reception named Manuel Fernandez was very very friendly. When we checked out he gave my kids color pencels and he printed out some drawing pics they can draw. He gave us also water and drinks for the trip because we were deiving back to Amsterdam. I will deffinitly come back to this Hotel.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you very much for this comment that you have posted on tripadvisor. We are very happy to know that your stay was pleasant and that the kindness of our employees stands out. We like to take good care of our guests! Hope to see you back soon! Best regards. The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel Alfa Aeropuerto Your hub between the Mediterranean destinations and home

"Excellent Airport Hotel!!"

5
21/08/2018

Excellent airport hotel. While a bit far from the airport, it was well worth the travel. Large modern rooms with great bathrooms/shower. Well appointed dining room with varied menu for breakfast, lunch and dinner. Commodious bar with large lounge area. Perfect for resting before long transatlantic flights!!

"Exceptional Services"

5
17/08/2018

This should pride itself as the best hospitality outfit in Asaba, and beyond. Top notch services. It is always hard to get such service in this part of the world. My only problem with the hotel is that it is always fully booked, hence, I advice that you do a pre-booking before arrival

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Petersn This review should be posted to the Best Western Plus Elomaz Hotel in Asaba. At Best Western, we strive to treat each guest like family. We believe this practice of providing outstanding service and superior customer care is what sets us apart from our competitors. We look forward to seeing you again for your next Best Western stay. Warmest regards The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Clean and Good Location "

4
16/08/2018

We finished our trip to Greece in Barcelona. We toured the city of Barcelona from this hotel and since the Taxi strike was in full force, we were happy to find the bus stop was right in front of this hotel and the subway station was within walking distance. Our room was very clean with crisp, pressed sheets on the bed. Our room on the 4th floor was quiet. Because of the taxi strike, we did not feel comfortable eating dinner in the city - we did not want to take the subway at night so we ate at the hotel. The food was ok, but we were thankful the hotel had a full restaurant for our convenience. We were disappointed to find the hotel computer/ printer was not functioning, so we were unable to print our boarding passes. The shuttle to the airport was on time and efficient. This hotel was perfect for our needs and I would rate this hotel a B+. I would recommend this hotel.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for taking the time to share your feedback. We like to work hard to deliver an exceptional guest experience and it is nice to know that you would recommend our hotel. Sincerely, The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Average Business"

3
14/08/2018

This is not a place to stay in Barcelona if you decide to visit as a tourist, it is more a business hotel- to stay for couple nights. It clean but nothing excessive, very average. But we were impressed with service provided by Manuel Fernandez; he is definitely makes improves the image of the hotel.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest, Thank you for taking the time to share your experience on Tripadvisor. Your opinion is important to us and we value your feedback. We are very pleased about what you said of Manuel. Sincerely, L. Tobías "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Great hotel airport"

5
07/08/2018

We decided to avoid staying in the city of Barcelona on our last night of the trip. We arrived back in Barcelona late Saturday afternoon and were leaving mid day on Sunday. We booked the best western Alfa as it looked clean and had a restaurant we could eat at. We did also pay extra for breakfast which was totally worth it. The shuttle was in an awkward spot at Terminal 1 but we managed to find it after asking at the tourism desk. The shuttle area isn't marked very well but if you stand and wait, the bus is labelled well enough to know. When we arrived the check in was quick and simple. I would recommend letting them know your departure time to ensure you know what shuttle to get when you leave. The room was very clean and updated and the beds were comfortable. There is a little market downstairs where we bought snacks to tide us over until dinner. My personal feeling was the dinner was a bit expensive for what you got. However, I didn't really care as it was one night and there isn't much around to choose from. The breakfast was so worth it. Hot and cold foods, mimosas, cold water and coffee. If you are looking to get into the city then this would be a hike. However it is possible and I'm sure if you wanted to spend the money you could take a taxi in (hopefully they are not striking). Overall a great and painless way to spend our last evening.

907tob, Director de Relaciones con Clientes at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guests Thank you very much for your positive review on trypadvisor. We are glad that you have enjoyed your stay with us and we hope to see you soon again! Sincerely, The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Ok if you are just staying for 1 night in transit "

3
01/08/2018

We had to stay at this hotel in Barcelona the night before our departure back home. The hotel has a shuttle service which is convenient. The mattress of the beds in our room were hard and uncomfortable. We would not consider this as a 4 star hotel. We give it a 3 star. We would not stay at this hotel again.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Your satisfaction is very important to us and we love using your feedback you gave us to implement improvements and to ensure we offer a better experience for guests in the future. Our free transfer to/from the airport is very appreciated by all our guests giving a plus and the opportunity to offer confidence and speed to get to the airport and catch their flights. We believe that quality sleep is a key factor in the hotel business and for this reason we have renovated all rooms mattresses this year. We regret to know that your rest was not the desired although I have read very good comments about it. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. L. Tobías "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Employee recognition"

4
23/07/2018

Good morning BW Manager: We stayed in your 141, rue St. Honore property from July 13 through July 16. We would like to recognize the following two employees of yours for helping us going out of the way. Abby, made our stay comfortable and provided us with correct directions and maps. Daniel Pershin also made our stay comfortable but went out of the way to walk us to railway station platform so that we will not get lost. These two employees are great assets to Best Western team. Keep up the good work Abby and Daniel. Madhu & Sue Shenoy

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Madhu This review should be posted for the Best Western Premier Louvre Saint Honore 4* who are the ones who deserve it. At Best Western, we strive to treat each guest like family. We believe this practice of providing outstanding service and superior customer care is what sets us apart from our competitors. We look forward to seeing you again for your next Best Western stay. Warmest regards The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"What a let down"

2
22/07/2018

I booked this hotel via BYHOURS as we had an 8 hour stopover in Barcelona. They offer 2 options - a 3 or 6 hour block. I picked the 6 hour option, beginning at 8am. I had a really good first impression because I had initially booked for the wrong day due to some problems with my browser loading properly. They let me change the date with no extra charge and minimum fuss. However, I was sorely disappointed when I got to the hotel. We arrived at 9.20am (couldn't find the free shuttle)and were told that we had to wait till 10am, usual check in time. I find this unacceptable. If we are allowed to pick an arrival time and it's only for a maximum of 6 hour stay, we should be able to get in the room at the chosen time. Moreover, they advertise that they have a free hotel shuttle but neglect to let you know where to find it at the airport. After 18 hours on a plane, traipsing around Barcelona airport fruitlessly for an hour is not great for one's mood. Until they are really a hotel you can book by the hour, I would give this place wide berth.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thanks for your review about your recent stay at the hotel. We would like to apologize for the time you had to wait before your check in. Although, I would like to clarify that we start to have rooms available every day from 07:00h, that morning for some reason we had an unforeseen demand of early check in rooms. However we love always to be flexible with the check out times of our guest, especially if it is a by hours reservation. The schedule and location of our minibus is available with a simple phone call or a previous email, we provide this information clearly and immediately to the guest. It is easy to pick up and use and for this reason it is one of the most appreciated services of this hotel. If I can be of assistance in the future, please don't hesitate to contact me. Thank you for your time. We hope to see you again! Yours truly L. Tobias "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"CONVENIENT BUT MEDIOCRE"

2
22/07/2018

As this hotel is located in an industrialized zone, away from the center of Barcelona, and close enough to the airport, it is more of a transient hotel where red-eye passengers and crew stay, than a charming place. This being given, we still hoped to get a good room and a good night sleep and requested a quiet room on a higher floor: We were, however, given a room on the first floor facing the busy road! As we asked for a change: we were first shown a room in the back on a higher floor, which unfortunately had a strong sulfur smell coming from the bathroom. We then were shown another room, without any bad smell, but with a broken window... Too tired to continue, we put up with the smelly room, hoping the smell would subside with the window opened which it did (the bathroom glass door doesnt close totally as it is a sliding door) The internal pool is on the small side, and a bit cavernous but the restaurant is nice . There is also parking, short and long term, which costs about 6 euros per day. The best point is the free shuttle to the airport, which you have to reserve the night before.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for posting your review on trypadvisor. We are glad to know that our free shuttle service to/from the Airport was useful aswell as the parking. On the other hand, please, accept our apologies for this regrettable inconveniences mentioned in your review. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We have shared your comments, one by one, with the affected departments in order to take measures and prevent from happening again. The quality of our services is based, precisely, on knowing from our guests experience where and in what aspects we can improve. We hope another opportunity to welcome you in our establishment. Yours sincerely L. Tobias "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Barcelona Spain Vacation"

4
21/07/2018

This is a very good hotel to stay in. It is near the airport and they do provide airport shuttle service. I really like the three front desk clerks that checked us in and provided me with information concerning how to get to center city Barcelona. The three ladies were all professional, friendly and courteous. I appreciate all that they explain to me in English because my Spanish is not good at all. The rooms are nice and the bathroom is great. Good design. They have a very good buffet breakfast with champagne if you like. Dinner is very good as well and the service is great. If you are interested in getting to ride the Hop-on Hop-off bus in the center city; you can purchase your tickets at the front desk. you have three ways to get there; by city bus, taxi, or the metro. The bus stop is right near the hotel as well as the metro line. There is not much to go to that is in walking distance of the hotel. Like a Tapas. There are warehouses near by and I think it will be locked up for passage of cars and people at certain times. We all had a wonderful two nights stay and we appreciate their service!!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Hola Isadore! Thank you so much for this good review on our services. We are so glad to know that everything went fine and you enjoyed and had a "wonderful two nights stay" with us. All the best. The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Convenient stop"

4
12/07/2018

Perfect service and very friendly team. The facilities of the hotel are good specially if you are in transit. Very convenient! Free shuttle to the airport that is a plus. The breakfast is good and well served.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Ricardo, Thank you for taking the time to share your feedback. We like to work hard to deliver an exceptional guest experience. It is nice to know that your stay was "very convenient". Sincerely, The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Excellent! Great service! "

5
11/07/2018

We were a group of 29 who checked in around 7pm and had to catch our flight the next morning at 7am. Hotel made last minute arrangement at check-in to order an airport shuttle big enough for the group (their normal shuttle sits only 13). Morning of flight, we forgot one of the bags in the lobby and the hotel staff brought it to us at the airport. They swiftly responded and really saved us a headache. We truly appreciated the service rendered. We got to enjoy the restaurant and the pool that night. We were able to use the computer and printer for all our travel details. The restaurant did not disappoint; I had a delicious bacon and brie sandwich and the cocktails were good. Great staff and excellent service. Thanks to the staff for taking great care of our family!!!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Francesse Thank you very much for your positive review on trypadvisor. We are glad that all your family have enjoyed their stay with us and we hope to see you all soon again. Sincerely, The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"NEAR AIRPORT"

4
11/07/2018

Nice Hotel close to the airport. Restaurant with good food and breakfast. Shuttle bus to the airport. Clean quiet rooms and bathrooms. Quickly check in and out, nice personel. Safety area - noshopping possibilitys.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We want to thank you for your review. We are very pleased to know that everything during your stay went fine. We may remind our guests that public transport (bus & metro) are near us joining the city center in 30 minutes. Best regards The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"You get what you pay"

3
10/07/2018

The rate was ok,but the services were not as it should be. Rooms are ok.The cleaning system must be reviewed.The location was ok and not complicated. Well you get what you pay.For one or two nights it is not a bad option but not the best.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for explaining your experience with us. We share your concern in doing good services and your opinion and feedback is much appreciated. We apologize for any inconvenience we may have caused during your stay. Warmest regards L. Tobías The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Service Plus at Best Western Alfa Aeropuerto"

4
08/07/2018

Convenient, modern hotel near Barcelona El Prat airport. Though the distance from the terminal to the shuttle bus is long, it is a few minutes (complimentary) shuttle ride from the airport to the hotel. Staff/management are friendly & go out of their way to be helpful. Please be advised the elevator is ridiculously small and it was not possible to get a small travel wheelchair into the elevator with the foot rests on! We had to take separate elevators for my husband & his wheelchair & me with our luggage. Once we got past the elevator experience, we arrived to find the room contemporary & comfortable. The restaurant/bar was nicely decorated and busy. We both really enjoyed our dinner. Our server was terrific and food delicious. We chose the 3 course prix fixe menu with salmon salad, local fish and flan with wine. If it had not been for the elevator and shuttle issues, I would have rated this property excellent based on the level of service provided....

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you very much for your feedback. We are glad to know that you had a pleasant experience in our restaurant. The elevator has been recently modified and refurbished. We hope that in your next visit these small issues that you have mentioned will not be repeated. Warmest regards The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Best Western Alfa Aeropuerto"

5
03/07/2018

The hotel is well located, close to the airport with shuttle bus service included. Staff very polite, good restaurant, rooms very comfortable. It is a very good choice. Surely to come back again. Valeria

"Perfect for a layover"

5
26/06/2018

My husband and I stayed here when we had a very early morning arrival in Barcelona (2:00 am!). The staff was wonderful in helping us make our reservation. Upon our very late check in they were ready for us, and check in was smooth and easy. I speak intermediate level Spanish but the staff communicated with us in fluent English. The room was clean, updated and comfortable and the WiFi was great too. We appreciated the little amenities in the room like the soap. In the morning was enjoyed breakfast at the restaurant. The breakfast was a little expensive for being a pretty basic continental breakfast but we appreciated the convenience. Also, the price of the breakfast includes Champaign. Finally, we used the airport shuttle which was right on time. Again, staff was courteous and helpful. Overall we could not have asked for more for the price. The hotel also had some cool amenities which we did not use like a bike rental. Definitely would recommend!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Aimee Thank you for posting this positive review about our services, staff and hotel! We are very happy that you have shared your experience with us. Sincerely, The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Fantastic "

5
26/06/2018

This was an excellent location for the early morning flight because it's close to the airport with free shuttle. They have a restaurant onsite and snacks available including pizza, sandwiches and drinks until 1:30am At the bar. The staff was extremely helpful & always smiling we had a very early morning flight out Manuel Fernandez was super helpful made our morning a breeze. We will see you again one day.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Rebekah Thank you so much for this wonderful review about our hotel! We are very glad that you have enjoyed that much during your stay with us and we hope to see you soon again. Sincerely, The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"United's complimentary accommodations."

2
19/06/2018

On our way home from Barcelona, our flight had technical issues and we were put up at Hotel Alfa by United Airlines. The complimentary airport shuttle from the airport was a nightmare of a wait (we stood on the curb with 10 other guests for over an hour...apparently the shuttle runs every 15 minutes?) BUT on your way back to the airport they schedule your pick-up time and they were spot on and even a tad early. The on-site restaurant service was great! The waiter and his assistant were so friendly and nice and the food came out promptly and steaming hot. Another highlight of the hotel was the front desk staff, both ladies we interacted with were, again, very nice and helpful. The room was basic and a bit on the small side. 2 double beds weren't quite what my husband and I were hoping for, but learning this was more of a transient hotel where red-eye passengers and crew stay, it made sense to have double beds over queen beds in the rooms. The bathroom had been recently renovated with a nice shower and good water pressure. Overall, we would not choose to stay here, but given the circumstances, it did the job just fine.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Aubrey Thank you for taking the time to share this feedback. I may add that our free service to/from the Airport is very efficient and we give always the right location and the exact time of the next departure to our guests. I believe this information should have been better explained to you by the assistants of the airline that assigned our hotel in your disrupted flight. We work hard to deliver an exceptional guest experience and we are glad that you could enjoy our services. Warmest regards. L. Tobías The Hotel Alfa Aeropuerto team Be My Guest Department Best Western Plus Hotel Alfa Aeropuerto Your hub between the Mediterranean destinations and home

"Perfect airport hotel; room, service, hotel airport bus - fantastic!"

4
19/06/2018

Stayed here while in transit for 12 hours. The bus picked us up on time (I had called the hotel while waiting for my luggage in the airport to confirm). 10 minutes drive to the hotel. The room is modern, clean, spacious and comfortable. The hotel itself is also very nice. We eat at the bar which was a little on the expensive side. All in all, I'd recommend this hotel for its location (to the airport) and comfortable rooms.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Markwconn We are pleased to have read your comment about our hotel. As I was saying in a previous review, If something differentiates us from other hotels in town is the proximity to the Airport and our free shuttle service. Being close to Barcelona Airport allows our guests to rest a bit longer enjoying our facilities and avoiding long distances in rush hours. Thank you for this great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, L. Tobías The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Small but good"

4
17/06/2018

Place is better than the outside suggests. Rooms are clean without your typical “lack of maintenance” deficiencies. Front desk staff are quick, knowledgeable and to the point. Food/drink not cheap though, I'd say that's my only negative.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Lawrence We appreciate your comments and your evaluations in Trypadvisor. Receiving you at our hotel has been a source of satisfaction for all of us. We hope we can count on your visit next time. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Convenient for emergencies "

4
12/06/2018

I missed my flight and it was convenient to spend the night over there. The staff is friendly. Room was very basic but not bad. Breakfast and food in general is fine. Prices are more reasonable in comparison to other hotels near the airport.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Tala, We are pleased to have read your comment about our hotel. If something differentiates us from other hotels from downtown is the proximity to the Airport and our free transfer service. Being close to it allows you to rest a bit more enjoying our facilities and avoid long distances in busy hours of traffic. We are glad that our services in overall have been useful. Thanks for staying with us! L. Tobías The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Great hotel for passing through"

4
10/06/2018

My daughter, granddaughter & myself stayed at the Best Western Aeroporto Alfa Hotel recently on a short stopover. While it seems like the hotel is not very close to the airport, it isn't far. We arrived about 4 a.m. & thanks to the efficient front desk staff were settled in very quickly. The hotel lobby is very nice, the restaurant serves very good food with helpful & friendly waitstaff. The elevators are quite small compared to American standards. We caught an Uber to downtown for $25, but a cab back from the same spot was only $17. Barcelona just may be one of those places where Uber isn't a bargain.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Ginny Thank you for writing this comments regarding your recent stay at the Best Western Plus Hotel Alfa Aeropuerto. Public bus and metro station to go downtown are available near us. We hope you will come back and see us again very soon! Yours truly The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Excellent service"

5
10/06/2018

We reached the hotel at 6.30 a.m . The Gentleman at the reception was really helpful. We were requested to take our breakfast in the meantime.He gave us our room by 7.30 a.m , inspite of the check-in being at 12.00 p.m. This hotel has an option of early check-in and late check-out. He also helped us with planning our day out. The rooms were clean and the service was excellent. It's very close to the airport and they have free shuttle service which is on time. However, it is not close to the city. It's good for travellers having an early flight.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you very much for your positive comment about our hotel! We are glad that you have enjoyed your stay with us and we hope to see you soon again. Sincerely, The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Airport location but still within reach of the town"

4
08/06/2018

Make no mistake, the hotel is located in a commercial area with a free shuttle to the Airport. However there is a Metro station within walking distance that can get you to downtown Barcelona without any traffic to worry about. The hotel facilities may need some refreshing but the staff is excellent. It is recommended!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We thank you for your comments which have valued us positively. We strive every day to be able to offer quality services and for this reason we are constantly improving our services and facilities. We would hope to welcoming you again. Sincerely, L. Tobías The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Great for airport overnight"

3
07/06/2018

About 15 minutes drive from airport with a free shuttle for all but the early morning hours. Nice hotel with an excellent restaurant. But access into central Barcelona is about 25 minutes by taxi and there are no restaurants or shopping within easy access. As an overnight airport hotel it is an excellent choice.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest, Thank you for taking the time to share your experience in our hotel on Tripadvisor. Your opinion is very important to us and we value your feedback. Sincerely, The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Wonderful Service"

5
06/06/2018

I left my glasses in a room. The staff here, especially Esther Montero, moved heaven and earth to get them back to me. When the shipper lost the package, Esther held them accountable and made them pay me for a replacement pair. I cannot speak highly enough of that service! Truly wonderful and a well-deserved five stars.

"airport motel"

4
29/05/2018

It was a good place to stay overnight. Their is a restaurant and pool. Unlike Best Westerns in the states the breakfast is not free. The food in the restaurant is good but a bit over priced especially for Spain. Make sure you find out where their airport shuttle picks up at the airport.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Rogerc Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, L. Tobías The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Clean but sparse amenities"

4
18/05/2018

I selected this hotel to stay at because it had an airport shuttle and was not too far from town. We only had a couple of days in Barcelona before picking up a cruise ship in the port. We got in late but the shuttle came and picked us up. Note that the shuttle picks you up in front of terminal 1 where the it's marked hotel shuttle pickup. Terminal 2 has no such area, I had to call the hotel a couple of times to get it figured out. When we arrived at the hotel we were lucky the small restaurant/bar was still taking food orders otherwise we wouldn't have been able to eat dinner since this hotel is not near any restaurants (but they do put on a great breakfast). We used the bus to take us into town (M21 just outside the hotel), it dropped us off down near the harbor where we picked up the Hop on Hop off bus. We also used Uber to take us from downtown to the hotel and to the cruise port. Note do not expect downtown bus services to be running on May 1st (their labor day). We were stranded downtown on May 1st because of all the labor rallies and demonstrations. We had to walk outside the area and get an Uber to get back to the hotel. Heating and cooling of these rooms are done by season. Our room temperature could not be regulated since they don't turn on the AC until May and heating is done via the buildings heating so you can't turn on the heat. One last thing thermostat is in Spanish, and so are the TV channels. The hotel is comfortable, but the amenities in the room are sparse and the hotel clerks are friendly and helpful.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest. We would like to thank you for having taken the time to comment on your recent stay at Best Western Hotel Alfa Aeropuerto and we are very happy that overall you have enjoyed your stay with us . Thank you very much for your remark which constantly help us in improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you back soon. Warmest regards, Esther Montero The Hotel Alfa Aeropuerto Team " Be My Guest" department Best Western Plus Hotel Alfa Aeropuerto Your Hub between the Mediterranean destinations and home

"Review of stay at Best Western, spain"

5
15/05/2018

My sister and I recently stayed at your hotel and flying in late from the UK. Was super easy to catch the free shuttle from the airport and on arrival all staff were friendly and extremely helpful. Rooms were great and really enjoyed the late check out as well as the sauna. Would definitely reccomend this hotel to anyone staying in Spain

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Natasha S We would like to thank you for all your wonderful comments regarding the room, sauna, shuttle and the level of service. Your wonderful words are the best compliments for us and I am really proud of them. It has been a great pleasure to have you staying at Best Western Plus Hotel Alfa Aeropuerto and we look forward to welcoming you back soon. Warmest regards, Esther Montero The Hotel Alfa Aeropuerto Team " Be My Guest" department Best Western Plus Hotel Alfa Aeropuerto Your Hub between the Mediterranean destinations and home

"Our Home at the Barcelona Airport"

5
13/05/2018

We have stayed at this hotel numerous times as we find ourselves frequently at the Barcelona Airport. Always, we are welcomed as family. The room, the food, the drink -- indeed the total experience -- is one we cherish during our stay, and one we look forward to with great anticipation as we plan our next visit. Already, we have set the date for our return. We have traveled much, over the years, and have found that this hotel sets the standard for excellence which we so rarely experience as we make our way around the world.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest , Many thanks for your comments regarding the room, food, drink and services during your visit. We are delighted that you enjoyed your stay with us so much and rest assured that your comments will be shared with the whole team here and read with pride. We appreciated very much again for taking the time to inform your valuable thoughts and we look forward to the opportunity to welcome you again at the Best Western Plus Hotel Alfa Aeropuerto. Faithfully yours, Esther Montero The Hotel Alfa Aeropuerto Team " Be My Guest" department Best Western Plus Hotel Alfa Aeropuerto Your Hub between the Mediterranean destinations and home

"Great stay"

4
10/05/2018

I am definitely coming back. Had a great experience. Bravo to the team. From check-in, which was effortless to the poolside gig, to the breakfast, Best Western Elomaz Hotel, Asaba really impressed me, being a first timer, hence, I am definitely recommending

907tob, Be my Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We would like to thank you for having taken the time to comment on your recent stay at Best Western Hotel and we are very happy that overall you have enjoyed your stay Thank you very much for your review which constantly helps us on improving our standards and the service to our guests. We very much hope to have the opportunity to welcome you soon at Best Western Hotels Kind regards Esther Montero The Hotel Alfa Aeropuerto Team " Be My Guest" department Best Western Plus Hotel Alfa Aeropuerto Your Hub between the Mediterranean Destinations and home

"A Find!"

5
07/05/2018

Could not have asked for better service or people. Quite a find. Will stay there again. Centrally located between the cruise terminal & the airport. Ordered the pizza for room service. It was a great decision!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear guest, We are pleased you enjoyed your recent stay at Best Western Hotel Alfa Aeropuerto. Your compliments of location, staff and services are very much appreciated as well our room service with your detailed description is greatly appreciated. I will share your comments with the maitre who I am certain will be encouraged by your remarks Thank you for taking the time to write a review and we look forward to your return. Kind regards, Esther Montero The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your Hub between the Mediterranean destinations and home

"A perfect 10!!"

5
27/04/2018

A perfect 10!! Every single aspect of our stay was 100% perfect!! Staff, cleanliness , rooms, common areas, restaurants and everything else. We highly recommend this very nice hotel in a beautiful area of Barcelona

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr JNPetrusek, We would like to thank you for all your wonderful comments regarding the hotel location, room, cleanliness ,restaurant and the level of service. Your wonderful words are the best compliments for us and I am really proud of them. It has been a great pleasure to have you staying at Best Western Alfa Aeropuerto and we look forward to welcoming you back soon. The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home Eliminar respuesta

"Hotel was great"

5
24/04/2018

The hotel was great rooms were very nice and it was close to the bus stop. I would stay there again if were to travel to Barcelona again, staff was very helpful too. Donna from Sebring Florida USA. We traveled wit friends. Downtown Barcelona was beautiful were there only one day but it was great.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We really appreciate your positive review. We will be pleased to have you back soon. All the best. The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Perfect for Layover"

5
21/04/2018

We were initially looking at Air Rooms at the airport for a couple of hours rest and a place to shower before we go on our 16hr flight home but there wasn't much info online on Air Rooms about early check-in (930am for us as we had to get off the cruise ship) and it seems more expensive. Chanced upon this hotel as we expanded our search to airport hotels; what made us choose this hotel: 1. complimentary shuttle to airport so we only need to pay for the €25 taxi fr cruise terminal to hotel as compared to staying in a city center hotel 2. Economical Room rate as in actual fact we will be using the room less than 6hrs 3. Check-in time indicated on Agoda is 8am which is perfect for us. It would have been pointless if we can't do a morning check in as our flight is 630pm same day. Even though we indicated 2 guests, we got a room with an extra rollaway bed. Room has TV with English channels, kettle for hot water, comfortable beds, free wifi and a decent size bathroom. Our room is on L1, we can hear cars whizz by but the roads are generally quiet on a Sat, so everything is perfect for us. Would recommend this to anyone who has a relatively same day late flight after their cruise. I can't imagine hanging out at the Barcelona airport since morning whilst waiting for an evening flight especially if home is a long way.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Joyce Thank you so much for taking the time to review the hotel. We appreciate your feedback and hope to see you again. Warmest regards The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"So Grateful for the Kind Manager at the Desk"

5
17/04/2018

I flew into Barcelona on a Sunday night and landed around midnight. My flight back to the US was scheduled at 11AM the following day and in an effort to save money I thought it would be best to sleep at the airport. When I landed I was so exhausted and tried to sleep at the airport but with all of my stuff it was so stressful. I called numerous hotels near the airport that offered shuttle service but all claimed to be fully booked. On a whim, at 2AM I called the Best Western which is 10-15 minutes from the airport. I spoke to a very kind young man who told me there was one available room left. I took it immediately and took a taxi from the BCN airport to the Best Western where the young man very kindly and with a big smile helped me secure a suite for 70 euros that night. The room was so comfortable, clean, and had all new amenities. The next morning, I took the 8:30AM shuttle directly from the hotel to the airport. Thank you so much to the gentleman who took pity on me at 2AM in the morning and offered me a great deal on a wonderful room!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Anabel Thank you so much for such a good review and for being our guest. We all hope to see you again very soon. Warmest regards The Hotel Alfa Aeropuerto Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Conveniant & comfy"

5
11/04/2018

The hotel is about 5km from the airport of Barcelona and provides free shuttle services to both terminals and also both ways. The hotel's interior is tastefull decorated and it offers all amenities. The room was spacious, clean and quiet. There was a little 24h-minimarket next to the reception and the restaurant offered Spanish fare (e.g. tapas) but also hearty international snacks (pizza, burger). The staff was attentive, friendly and helpful. I enjoyed staying here!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Nina We are very motivated after reading your comment. Thank you so much! All the best! The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Closer to airport nice budget hotel"

4
11/04/2018

You get a complementary airport transfers by shuttle service from the hotel. If you inform the hotel in advance, they can tell you how to take their shuttle from Barcelona airport. The hotel is located in a very secluded place and there is nothing in and around except some industrial warehouses. The property is neat and clean, depending on what negotiation you have done, you get the complementary breakfast, which is very basic. The hotel rooms are average sized, hotel has a hot water swimming pool, which is nice to relax. The Subway station is 10 mins walk to travel to various tourist spots of the city. The bus stop is right next to the hotel. The advantage is the location due to good connectivity from the city and airport

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for being our customer! It was good to read your review. Warmest regards The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"OLA BARCELONA"

5
31/03/2018

This Best Western is absolutely great.After checking in we received complimentary Champagne, We enjoyed it on the patio. The room was great, modern and spacious, as well as the bathroom. We had an excellent dinner in the dining room. In the morning we enjoyed a wonderful breakfast including Champagne. The hotel has free shuttle service to and from airport Very convenient. We certainly will stay there on our next trip to Barcelona.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Hola Marianne! Thanks for this good review on our services. We are pleased to know that everything went fine and you enjoyed your time with us. Warmest regards The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Great if you have early flight back from Barcelona"

4
30/03/2018

I used this hotel just to stay one night as it was my business trip to Barcelona and my flight back was quite early morning. In order to avoid traffic jam I have chosen this option. So I drop into late evening and stuff was helpful...they arranged my shuttle to the airport which is nearby. Room had plenty of space, everything was in order, bathroom better than expected. So if you have short business trip and early flight back this is a perfect choice (at least you'll be able to sleep a bit longer).

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Rado Thank you very much for the description of our services. It is good to know that you have found them useful. And that you were able to sleep a bit longer before your early flight back. Best regards The Hotel Alfa Aeropuerto team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Friendly and clean"

5
30/03/2018

We stopped here on our way for an 11 day cruise and again on our way home. It was the beginning of our trip in Europe and we were very impressed. The staff was very friendly and helpful; the room was clean and comfortable. It was the best place we stayed in the 16 days in Europe.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Hello Shellie Thank you so much for such a nice review and for this amazing score in tripadvisor. Sincerely, The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Touch and go"

5
29/03/2018

I arrived at 4 a.m. in Barcelona's airport. The transfer to the hotel was very short by taxi and the chicken at that late in the night took almost no time. They found my name right away and off we go to the room. Very convenient indeed. As I woke up late I missed breakfast so I can't have an opinion on that field. The staff was indeed very helpful, they paid for our cab back to the airport -where we were taking the next plane- since we didn't fit in the shuttle bus. Everything very clean and decent as one would expect. I will indeed repeat in this hotel next time I have a stopover at Barcelona.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Eikisb What a nice surprise to read your review "touch & go"! We are extremely grateful for it. All the best! Sincerely, The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Ola Barcelona"

1
21/03/2018

This Best Western was truly outstanding. The room was absolutely great, bright and modern. We enjoyed a glassful champagne, courtesy of the hotel. We had a wonderful dinner, and breakfast was outstanding.

"Free shuttle, superlative service, reasonably priced"

5
02/03/2018

Flying into BCN at midnight and out the next day at 5am, I needed a place close to the airport with a bed for 4 hours sleep. Found this hotel on internet, best price, gave it a try and hit the jackpot! They allowed me to leave a suitcase for four days to pick up upon return, knew my name at entrance and were friendly and efficient. The reception person said, "Only four hours? You won't get to enjoy the executive suite for very long." I thought he was joking, but for some reason, they gave me the executive suite! On my return, they knew who I was, and of course the shuttle was free to come back and pick up my suitcase. So that was four bus shuttle trips, one-night stay in executive suite, 4 days total of holding my suitcase, all for 63€. Nice going, staff. You get my vote for best service ever for my traveling needs.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Curtis Thank you for taking the time to share this feedback. We work hard to deliver an exceptional guest experience and we are glad that you could enjoy our services. We appreciate very much your generous recommendation in tripadvisor and great support. Warmest regards. The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Best first time impresión of Barcelona !"

5
12/02/2018

We came to Barcelona for the first time and were extremely happy with our stay here . From the beginning Daniel in the front desk showed superior hospitality , he was willing to help us in any way, and was happy to answer the many questions we had about Barcelona . The first impression and the rest of our stay was fantastic . All the staff was great . They all help us with transportation arrangements to France by train , making everything much easier for us . I would easily recommend this hotel for any one going into the Barcelona . It's close to the airport and and it was just a few minutes in taxi into the center of the city. Rooms were great . Free shuttle service was also superb . I will definitely come back here if we come back to Barcelona . Great first impression for sure !

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guests Thank you so much for this good review of our hotel. We are glad to know that your experience in our hotel went so fine. Will you be coming back soon? We all hope so!! The Hotel Alfa Team "Be My Guest" Department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Lovely hotel and atmosphere. Staff was friendly and helpful."

4
22/01/2018

Hotel was clean and beautiful. The staff was both accommodating and friendly.They served an excellent buffet breakfast and had gluten free options on hand. A bus stop outside of the hotel was a short ride from popular local spots.

907tob, other at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Patriciao We are so pleased to read this nice review of us and that everything, while you stayed with us, went fine. The public bus 21 is very efficient but the metro line 9 Sud which is near the hotel too is also a good option to go downtown!! Thank you for staying with us!! The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Nice accommodation."

4
21/01/2018

Good quality accommodation, reasonably priced.Restaurant was nice, their Whisky Sour is very potent!! (good if you want to embarrass your children,,haha) It was quite far from downtown (20mins by bus) and the pool was not that great.

907tob, other at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Sue, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Just a brilliant hotel"

4
11/01/2018

I missed my flight home and had to boom somewhere close and affordable... Firstly I was surprised to find a free shuttle bus. It ran every 45 mins and was on time. On check in the staff literally could it be more helpful. All information provided, an adaptor for my phone and a complimentary glass of fizz! As I was hungry and tired I went straight to the restaurant. As it is an airport hotel I was expecting microwave standard food or frozen pizzas.... big mistake! The food was fresh and really tasty.. waiter incredibly attentive and friendly. The room was a single but it had a large single bed.. I have stayed in doubles with beds of a similar size. Room was a little cold but soon warmed up. Plant of tv channels and you can change the language to English on USA or UK programs. Breakfast is standard and Apple however the cooked items were all cold, shame. Also the bar has a cocktail list but the staff don't know how to make them.. I had a big glass of alcohol! Not great. Overall the staff are excellent, food is really good, facilities are fine bed comfortable. I would 100% use this place for any stopover in Barcelona in the future.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We are very glad to read your feedback and to know that you have enjoyed your stay with us! and that you have found, in overall, all services suitable: bed, food, caring attitude of the staff, good check in, free transfer to/from the Airport. Thank you for your time. We look forward to the pleasure of serving you in the near future. Yours Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"On the way to airport"

4
02/01/2018

I was coming back from outside Barcelona on Saturday and flying out early Sunday. By U.S. standards the price was low and everything worked out even though this hotel is pretty far from town and a long drive from the airport. (Everything is . . . the airport is really out of the way in this city, but well connected to center of Barcelona, especially convenient by aerobus). The property is decent - modern construction, clean and new. and, I noticed an odor when I came in, but after smelling it later outside it was clear that it is the surrounding area -- maybe industry, maybe the river. A highlight of my stay was a sun-rise jog along a nice path beside the Llobregat. (The hotel rents bikes for this purpose, too, by the way.) Despite making the most of their odd location, this hotel is in the middle of absolutely nowhere. I did figure out the #21 bus from near the Parallel stop, but it was a long, long ride. There is actually no traffic on the route, and a bit of cool scenery (huge port from a distance, Montjuic cemetery). This is not the place for a long st multi-night stay. For a quiet night before or after the airport, it's an option. The shuttle was efficient, there is even an indoor pool and sauna tucked in the back, and also a bar/lounge that came alive at about 1 am. (I heard it from my room which was right near the bar . . . not insanely loud but perhaps ask about it when you check in, and check it out because it sounded fun.) The clientele at the hotel seemed pretty mixed in age, nationality. I guess everyone needs to get to the airport on time. And the free shuttle was fine for that.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Hilary Thank you very much for this open description of our location. The Best Western Plus Hotel Alfa Aeropuerto is an Airport hotel with a free shuttle to/from the Airport and is located in the outskirts of the industrial area Zona Franca/Mercabarna. The hotel building is looking at the Llobregat river and the town of El Prat which is reached passing the bridge, with urban routes and natural pathways. At the same entrance of the hotel there is a public bus stop, line 21 that goes to Avenue Parallel, near Ramblas, and not far, seven minutes walk, in the same street of the hotel, the metro line 9 Sud, station Mercabarna. Even a public night bus N-1 joins every night Plaza Catalunya with Mercabarna from 10pm until 06am. We are excited to know that you have enjoyed your stay and that we have been able to help you. Thank you very much for your generous recommendation on tripadvisor and support. We hope that we shall soon be able to have you back with us. L. Tobías The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"NICE AND PEACEFUL HOTEL"

4
01/01/2018

Nice Hotel, near Airport by taxi or by Airport bus. Only 10-15 minutes distance. Nice and clean - quiet rooms with clean bathroom and shower. Restaurant and breakfast very good and pricelevel is acceptable.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We would like very much to express our gratitude to you for this motivating and bounteous review. We felt privileged to have served you in our Best Western Plus Hotel Alfa Aeropuerto and that all our services were useful with good standars of quaity. We look forward to welcoming you again. We wish you that all your wishes are fulfilled this year. Happy New year! The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"One of the Worst Ever"

1
01/01/2018

Unfortunately my last night in Barcelona was the worst. I stayed in one of the best hotels and then I stayed in one of the worst – across all my travels! The issues: After spending nearly an hour taking the train from the city to the airport, it was another hour before I got to the hotel. I waited over 40 minutes for the shuttle to come. By the time we stopped at another terminal and made the ride to the hotel, at least an hour had passed. I saw at least 2 other hotel shuttles – Tryp and Barcelona Airport Hotel – twice before the BW shuttle showed up. The driver made no attempt to help with my bag. My check-in was a bit longer than I'd like but with eventually 3 staffers behind the desk, only one was checking in the guests. Reactive versus proactive assistance. I asked about shuttle service for the morning. The front desk representative seemed surprised I needed a shuttle, as if I didn't just get off one to get to the hotel. It would have been nice if he asked as part of check in and told me I needed to sign up. Second, I got to the room and remembered I needed an adapter. I went back to the front desk, only to learn they didn't have what I needed – despite advertisement of having adapters if needed. They had an adapter for USB but that meant they didn't have what I needed to charge my computer. Thirdly, I found my room to be cold. After playing with the thermostat which was in Spanish and I only speak a little, I called to the front desk to learn they had to control it from the front desk and then I could adjust. That helped but when I tried to make it warmer, I couldn't. And finally, I had to call the front desk to get the wifi password. Imagine if all these things were supplied or info shared at check in, how much time I and they could have saved. Other challenges: Could not find one English speaking channel – not even the BBC or other kind of news. The shower and heat seemed to be motion activated. The shower water had some warmth but didn't seem to get to the temp I really wanted until I got in. The shower floor was slanted and slippery. The same was true for the heat in the room. It seemed to kick “on” when I started moving in the room. The hallway carpet was stained and dirty. On the positive, the front desk rep and driver the next morning were pleasant. Unfortunately, by then, I was DONE with this hotel and ready to start my journey home. I would never stay at this hotel again, even for one night before an early flight the next morning.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Ann Tee We have read with interest your comment on Tripadvisor and the set of incidents. First of all I would like to inform you that we do care very much about customer service and the way that needs to be implemented (the quality, speed and usefulness) are priorities that we love to offer to all our customers every day 24/7/365 and we regret that you have not been able to appreciate them in the way we do. About all the shortcomings that you kindly list and describe in your feedback I would like to apologize for them, and wanting to say that this is not the usual in our procedures as we could circumscribe this inconveniences in the punctual and perhaps in the circumstantial of the facts explained: it is understanding that arriving late from the main train station to the Airport after a long travel and waiting for our free shuttle which is passing every 45 minutes could be stressful or tired. After that, many things, following your narrative, went wrong. Nevertheless, I appreciate your review and accept the fact that things could have done better and the hotel, I might say, is deeply sorry for the unacceptable standards offered and finally would like to add that by telling us what you liked or not about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We will be looking forward to welcoming you soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you for your comments and time. Yours truly L. Tobías "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Horrible experience"

1
29/12/2017

If you want to sleep and rest, this hotel is not for you. Isolation is crap - you will spend your night delighted by next door neighbor's talking (I guess why French neighbors spent all night talking or singing), showering, watching TV et all. If neighbors get some sleep, you may still listen to front door cars, buses and people talking outside, and also cars passing by the street in front (as it is close to Mercabarna, cars and trucks never stop passing by). Therefore, will never pay a penny at this hotel I f your mission is getting some rest

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Fernando Please accept our apologies for this regrettable incident caused to you while you stayed with us. I am extremely concerned to read your review because the rest of our guests is our priority. I would like to say that whenever something like this happens, it is important to contact the reception staff so we can kindly ask for silence to the other room, especially if the circumstances are disturbing other guests' rest, as you have explained in your comment. It is not my intention to justify noisy behaviors but the final days of the year could be noisier than normal as the festivities of New Year approaches. I must precise that we could have, as another option, to change you to a quieter room if we would have known the issue. I feel I should point out that all our rooms have soundproof windows, and one side of our building is away from road traffic. We share your concern in doing good services and your opinion and feedback is much appreciated. We hope you will give this your kind consideration. We would hope to welcoming you again. Yours sincerely L. Tobías "Be My Guest" Department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Great option, superb service "

4
29/12/2017

Stayed here for one night only as it suited us for onward connections to the airport and to the terminal port as well. Parking is easy (€9) but what made this hotel extra nice was the fantastic front of house gentleman who checked us in on 28/12. Really friendly and approachable and very helpful with our small dog. Because they were so lovely and friendly we decided to stay for dinner and that was also great, it made 24 hours in Barcelona very easy! I had fairly standard expectations so this place exceeded them, really clean comfortable rooms, Nice bit of landscaping outside (however it is on a very busy motorway, but you get that when you stay somewhere to be close to an airport) Great work!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guests It is a great pleasure to be honored with such a nice review from you. Thank you for this amazing reward and for being our guest. The Best Western Plus Hotel Alfa Aeropuerto is staffed by caring motivated and brilliant people who love to show a friendly behaviour toward guests. Good wishes for a New Year of happiness! The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Will stay Again!"

5
27/12/2017

We stayed 4 nights in all - 1 night and then 3 nights a week later - Room was spotless, staff in all areas were lovely and very helpful - Rides to and from Airport were great - even at 5am Christmas Day -Food in bar and restaurant very nice - Sharron

"I Love Best Western Hotel Alfa"

5
27/12/2017

When you travel you need to find the place that makes you feel at home. Hotel Alfa does this for me. I enjoy their warm greetings and friendly smile. I appreciate how they make you feel. It was happy they remembered I have stayed there before. Hotel Alfa has Shuttle service to/from the airport and the bus station is right outside their door. The train station is about a five minute walk and easy to get around on. If you are going to Barcelona give Best Western Hotel Alfa a try. I'm sure you won't be disappointed.

"Just what I needed"

5
23/12/2017

The staff was so friendly. The bed was extremely comfortable and the room was great. I splurged and had a nice meal downstairs. The food was extremely good and service fantastic. I can't say enough nice things.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest (Happy Traks) Thank you for these motivating words which have brought us great joy. Really beautiful and inspiring!! We felt privileged to have served you. Merry Christmas and Happy Holidays!! The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Shady business practices BE AWARE!!!!!"

1
15/12/2017

Booked 2 rooms for a week end of February/beginning of March 2018. Got an email saying my reservations were cancelled due to invalid cc.NO WAY, went online as they directed to put in a NEW cc, they said that was invalid too????? The hotel said they tried to do a "pre-authorization charge" for ENTIRE AMOUNT and said both cards were invalid. They automatically cancelled my reservations. I called both credit card companies, they said there had been no activity at all and I had the funds available. I went back on the hotel site and they had jacked up the nightly rate to $1600.00 per night. They just didn't want my reservation for $500 per night. When I called them back, they said they were "sold out". But I saw the new exorbitant rate - rooms WERE AVAILABLE FOR THAT RATE. Too shady and I wouldn't want to stay there now anyway.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Amma J I am sorry to advise that we have no record of anything that you describe in your review and I may assure you that this hotel has never had room rates per day that reached the amount that you have reported. We do not understand neither why you evaluate (with one bubble) location, rooms and services of this hotel without having ever used them. We do not want to think that you are using this web site for the sole purpose of diminishing the reputation of our establishment as this could be regrettable. I highly recommend you to get in contact with our Reservation Manager in order to deal with this bizarre complaint. Yours sincerely L. Tobías "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Only as a place close to the airport"

3
15/12/2017

Chose this hotel because I had a morning flight. It served its purpose. Beyond that, it is pretty ordinary and is nowhere near anything that a visitor to Barcelona would want to see. I had stayed at a hotel in the Barri Gotic that was only slightly more expensive but infinitely nicer. The only thing I real DISliked about this hotel is that, on a very windy night, the windows didn't have a full seal. As a result, there was a whistle/whine all night long. Not helpful for a good night's sleep!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for this review about our services of your recent stay in our Best Western Plus Hotel Alfa Aeropuerto. I should like to point out that apart from our free shuttle service to/from Barcelona Airport, there is public transport very convenient: outside our main entrance (Bus line 21) and in the same street, seven minutes walk from us (metro line L9 Sud, Mercabarna Station). And night bus: N-1, inside Mercabarna, to/from Plaza Catalunya. Customers have at their disposal our cafetería, restaurant, breakfast buffet and room service. All rooms have soundproof windows and are full seal. The Gothic Quarter of Barcelona is extraordinarily charming and everything around looks wonderful. We felt privileged to have helped you. And we would hope to welcoming you again. Best wishes and Happy Christmas. L. Tobias The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Barely a 2 star property"

2
27/11/2017

Was on a Delta flight that was canceled from Barcelona to JFK. Delta had 2 properties to put us in, and this property was "supposedly" the nicer of the the two. Well I can only imagine what the other place is like. This property is rated a 4 star property, no clue how. Upon checking in, I asked for a king/queen bed for one person. They said that they typically do not do that. Well, when I got to the room on the 3rd floor the room was hot and very stagnet. I tried to turn on the AC, did not turn on. I went back to the front desk and they said they would send the maintenance guy. He arrived and said nothing was wrong, even though there was no air floor. The front desk offered to move me. Now they placed me on the 4th floor. Same issues, called down to advise. They seemed so confused. The front desk agent said they they have to turn it on at the front desk. If I could called Delta to move hotel, I would have, but there was 2 hour hold time. After having a wonderful 12 days in a 5 star resort, this is how Delta ended my vacation. So I decided to suck it up and shower and go to sleep and just get home. Well then, more issues, absolutely no water pressure and the hottest the water would get was luke warm. I certainly was not going to call the front desktop again, that literally gets you now where. So to sum up this review, if you are desperate and need a basic room with absolutely no frills near the airport, this is the place. Otherwise, there are several more guest centered properties in Barcelona.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Jlee We had the opportunity to meet you since you were complaining several times at our reception. Mr Jlee, we understand that the cancellation of a flight is not at all pleasant. As an Airport Hotel we have the experience that is required for this circumstances and we always try to make our clients feel comforted, being useful with their needs. But unfortunately none of this was possible in this case, despite we did our best, each of the solutions that we kindly offered was politely rejected by you. Finally and in adition to this I should like to point out that while other passengers with the same flight enjoyed their stay at the hotel and the caring attitude of our staff -at the front desk, restaurant or at our lounge bar- you seemed, sadly for us, disappointed with almost everything we tried to please you. We apologize for any inconvenience this flight cancellation may have caused you and trust you will give your kind consideration. Warmest regards L. Tobías The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

""best" Best Western!"

5
25/11/2017

We stayed one night in the Best Western Plus Hotel Alfa Aeropuerto-- the night before we left Barcelona to fly home. I was impressed in every way--customer service, amenities and food as well as cleanliness and decor. A very comfortable stay! We are a family of four. Since each room has two twin beds, we had to reserve two rooms, but it was well worth it!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Marilyn We are pleased to know that you have found most of our services of your convenience and you have had a pleasant stay with us. We are honoured to receive your review and we are looking forward to welcoming you again in our Best Western Plus Hotel Alfa Aeropuerto. Best wishes and thanks for being our guests. Yours sincerely L. Tobias The Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"It's okay for one night.."

3
24/11/2017

I don't think anyone expects five-star service at Best Western. If your goal is to have room for a night, to sleep well, have hearty breakfast and to take a hot shower, it's fine. I just wish they had better quality shampoo, conditioner, and a body wash. Our hand soap dispenser ran out the next day, they didn't have toothbrush nor toothpaste, water was no complementary. There was instant coffee but just one.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Eunice Thank you for writing this comments regarding your recent stay at our property. Your opinion is very important to us and we value this feedback. We are very glad to know that in overall our hotel pleased you. I may say that in every room we have a directory where the customer is informed that we will be delighted to provide a listed complimentary toiletries - within the hotel- and to assist for sourcing any other items that guest may have forgotten (this is a 24h service), with a phone call to the front desk we bring them to the room. It has been a great pleasure to have you staying at Best Western Plus Hotel Alfa Aeropuerto and we look forward to welcoming you back soon. Warmest regards, L. Tobias The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Terrible Experience"

1
11/11/2017

Worst hotel I've ever stayed at... were given 3 room keys before getting room that was serviceable... one was flooded from water streaming from ceiling above, and one smelled as if there was a dead animal inside; restaurant is terrible; fuse blown as we were getting ready to check out... no lights, no elevator, pitch black for 30-minutes as we are scrambling to catch a plane; place is old, run-down and filthy dirty... I could go on but these are the primary low-lights

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Bob We are very concerned to learn that something went wrong while you stayed with us and very much regret the disruption this has caused. I assure you we are doing everything in our power to make sure that this unsusual circunstances, that you kindly describe, will not happen again to another guest. They all are very rare indeed but I may remark that these annoyances are punctual and this set of negative circumstances is not, honestly, the usual in our establishment. Once again, we apologize for any inconvenience this circumstances may have caused. If you have any further concerns, please do not hesitate to contact us. We would hope to welcoming you again. L. Tobias The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Isolated but good value"

4
10/11/2017

Good clean hotel with friendly staff and an adequate restaurant, but isolated location; the free airport shuttle does not run 24-hours, and for early flights an expensive taxi is the only option to the airport

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for writing this review regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We have free shuttle to and from the Airport which covers almost 21 hours of service every day. In addition to this I might inform you that public service, metro and bus, is available nearby connecting the hotel with downtown in half hour. The information related to this is provided by our staff. Thank you for your comments and time. Yours truly L.Tobias The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Wonderful stay - good services, friendly receptionists and very comfortable stay"

5
06/11/2017

Very clean, fashionable room and comfortable beds. The room has enough storage places and almost feels like home. The bathroom is spacious and nicely designed. The breakfast offers MANY kinds of food - English breakfast, many sweets, pastries, fresh fruits, salads, ham, cheese, many kinds of bread and a very good coffee. They offer you shoe polish, bath sponge and dry tissues for free. They also have a minibar in the room. The receptionists were very friendly and professional. We came earlier and we had our room in a minute.The bus station is in front of the hotel and if you ask any driver they will announce you when you arrive there. They also offer you a free shuttle to the airport. The lady who took us to the airport is very very kind. Thank you for everything. I had a wonderful stay!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Cristina We would like to say that we have enjoyed very much reading your comment. It is very nice to know that our breakfast service buffet which has a brand new distribution and a wide variety and selection of wholesome food fulfilled your expectations. In overall we aim to give high level services for such experienced customers as you. We felt privileged to have served you. We believe that hospitality is friendly welcoming behaviour toward guests. Thank you for your kind comments. Warmest regards, L. Tobias The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Excellent hotel near to Airport"

5
06/11/2017

Excellent lunch and dinner was great ! Very low price for stay , free full breakfast and shuttle to airport ! Breakfast buffet was like being on a cruise ship but with better food ! Only thing missing was a shuttle service from Cruise Port to Hotel !

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest It is good to know that everything was of your liking that our breakfast was better than expected and your overall experience in our Best Western Plus Hotel Alfa Aeropuerto was nice and pleasant. We want to thank you for recommending us in Tripadvisor. We have a free shuttle to and from Barcelona Airport maybe in the near future we will think to extend this service also to the Port. We look forward to seeing you soon. Warmest regards, L. Tobias The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Hotel ALFA Restaurant. Pleasant surprise"

5
03/11/2017

The food is fresh, flavorful and reasonably priced. Cappuccino was very good and unlike Cruise ship did come with biscotti and chocolate. Lunch sandwiches were large and full ham and cheese toasted and tuna on banquette both good. Reasonably priced glass of red wine. Dinner, ah, fresh warm bread excellent. salt cod was best I ever had. Gazpacho was delicious. Octopus was tender large portion, very flavorful well seasoned . Fresh fruit for dessert. I would never have expected such wonderful entrees at hotel restaurant .

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We are pleased to know that you have found our restaurant of your convenience and you have had a pleasant stay with us. We are honoured to receive your review and looking forward to welcoming you again in our Best Western Plus Hotel Alfa Aeropuerto. Best wishes and thank you for being our guests. Yours sincerely L. Tobías "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Amazing Meal at the Hotel Restaurant"

4
27/10/2017

Although the name is a bit misleading...it's a few miles from the airport...this modern hotel does have free shuttle service to the airport, a business station in the lobby with a computer and printer and a charming outdoor terrace attached to the restaurant and lounge. Rooms were small but had everything you could need from a minibar and coffee station to hairdryers and bath amenities. The staff spoke excellent English and were very helpful. But the big surprise here was the food...from excellent sandwiches at lunch to the best veal chop I've ever had, this hotel eatery delivered! This is a good choice if you have a late-arriving or early-departing flight.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for your recent review. We are pleased to hear that your overall experience in this hotel was fine and I want to express my gratitude to you for this generous support. We would like to welcome again and look forward to meeting you all soon. Best wishes L. Tobias The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Nowhere near 4 star!!!!"

2
25/10/2017

Stayed in this hotel for a night. Arrived late at night for an early morning flight. No-one there to help with the luggage, place smells and the mattresses are I think from the 19th Century! The bathrooms have been upgraded but I think they forgot to change the mattress!!! Every time you turn, you wake up from the nice of the springs. Don't think would stay there again :(

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Please accept our apologies for this regrettable incident as we share your concern in doing good services. In addition to this we would like to say that we are constantly improving our services and the quality and comfort of the rooms as this is one of our first priorities. I must precise that all the mattresses of the rooms are actually being renovating and very soon all the rooms will have top quality mattresses to ensure a pleasant rest to our guests. I hope this information has been helpful and remain at your disposal for any futher request you may require from us. We would hope to welcoming you again. Yours faithfuly L. Tobias The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Sleek and Modern"

5
24/10/2017

A lovely Best Western Plus. Very modern. Great lounge and restaurant. Staff were awesome. Beds super comfortable. A little out of the way to get to but they have a free shuttle to and from the airport.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guests It is a great pleasure to be honored with such a nice review from you. Thank you for this amazing reward. We were deligthed to have you as a guest in our Best Western Plus Hotel Alfa Aeropuerto. Thank you for your time and great support. We hope that we shall soon be able to have you back with us. L. Tobias The Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Clean, comfortable and closest to airport but toiletries inadequate!"

3
22/10/2017

Only had short 8-hr stay from 1-9AM, but request for corner room on high floor was honoured (room 403) and beds/pillows very comfortable. Room overlooked busy road with traffic light junction so traffic noise was evident but we were too tired for it to be intrusive. Ultra modern bathroom had good powerful rain shower + separate showerhead, but 2 soap dispensers contained disappointing mousse. Toiletries comprise only a small sponge, comb, tissues, and shoeshine - does anyone use these things as I rarely see men with freshly polished shoes these days? Showergel, shampoo, conditioner, body lotion, etc., would be much handier bearing in mind restrictions on such items in hand luggage. Luckily, we had remnants of toothpaste tube with us so at least we could clean our teeth, but everything else was in our hold baggage which had been checked straight through from Malaga to Birmingham! Buffet breakfast contained a wide variety but hot options (sausages, eggs, bacon, mushrooms, etc.,) should be kept on hotplates instead of being lukewarm-cold, and bacon needed crisping up. Two types of fruit juice but peach juice was watered down with fizzy water whilst orange juice seemed fine. Hotel was chosen because of its proximity to airport and free airport shuttle that runs between 0530-0030hrs (every 30 or 45mins depending on hour), but be sure to book at Reception beforehand. Flight delay meant we missed it on arrival and had to pay €20 for taxi (minimum cost after midnight), so beware! Friendly, obliging staff.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for writing this comments regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. We are very glad to know that in overall our hotel pleased you. I may say that in every room we have a directory where the customer is informed that we will be delighted to provide a listed complimentary toiletries - within the hotel- and to assist for sourcing any other items that guest may have forgotten (this is a 24h service), with a phone call to the front desk we bring them to the room. As we would like to give with this a rational use to this articles and contribute to the sustainability of our environment. It has been a great pleasure to have you staying at Best Western Plus Alfa Aeropuerto and we look forward to welcoming you back soon. Warmest regards, L. Tobias The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Tired and noisy, 15-minute shuttle ride from airport"

2
15/10/2017

A 15-minute one-way shuttle ride stretches the definition of an airport hotel. The shuttle is free, but as other reviewers have commented, finding the pickup point is challenging. Barcelona's Pret Airport has two terminals, and they are not close to one another. Outside Terminal 1, the hotel shuttle stops across the street in an area where vans park perpendicular to the curb. Outside Terminal 2, the van stops along the curb on the same side as the Terminal, between terminal building 2B and 2C. The stop is not marked. Walk right when leaving 2B and stop at the end of the curb before you would have to cross a driveway to reach 2C. The hotel served our purpose of an inexpensive place to spend the night between arriving at the airport one evening and leaving on an international flight the next morning. Dinner at the hotel was satisfactory. There are no other restaurants within walking distance. We paid for our room with Best Western points, and breakfast wasn't included. We bought juice and rolls from the small shop at the front desk. I don't think there's a quiet room in this hotel. It's in an industrial area, and the street in front is busy with truck traffic day and night. The rear is a parking lot, where semi-trucks were parked. As noted by another reviewer, their arriving, departing, and idling would be noisy. Our room faced the street. There are nicks in the paint in the corridors, where luggage and housekeeping carts have hit the walls. The color scheme is dark. The bathroom fixtures, while modern, are not new. The shower didn't work well. The design of the sink was such that it was impossible to close the drain. The water drained through a narrow slot, which was also impossible to clean. It made one wonder how sanitary it was. If you plan to go into Barcelona, a bus runs every half hour from near the front of the hotel. I can't guess how long it would take. But if you're going into Barcelona, you'd be better served to take the Aerobus directly from your airport terminal and stay in a hotel in the city. It arrives in downtown Barcelona (Placa de Catalunya) in 30-35 minutes. From there you can reach any part of the city via Metro. The positives about this hotel: The front desk staff members were friendly and helpful. There are walking and bicycling paths through a nearby marshy area to the coast. The hotel has bicycles to rent. For our limited need of an overnight stay without going into the city, the hotel served our purpose. For others, there are better alternatives.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for writing this comments regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. We might inform you that among the many things that you have mentioned in your long read we would like to add or remark that we put much interest in the cleanliness not only of the rooms but of the whole areas of the hotel; our facilities and rooms are in a continuous renovation and rooms have soundproof windows. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me. Thank you for your time. Yours truly L. Tobías The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Comfortable beds"

4
13/10/2017

This is a great Hotel for one or two nights stay if you need to be close to the airport. We found the hotel to be clean and the beds and pillows to be very comfortable. The free shuttle was great and saved us the $20 cab ride. The breakfast buffet was very good. I stayed at three different hotels on my trip and the breakfast buffet and dinner restaurant here we're by far the best. If you have dinner in the restaurant try the sliced veal. It was melt-in-your-mouth amazing. This hotel is airport convenient but quite a distance from the tourist activities.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for this review about our services of your recent stay in our Best Western Plus Hotel Alfa Aeropuerto. We felt privileged to have helped you and to read that you have enjoyed so much our breakfast buffet and restaurant dinner. Apart from our free shuttle service to/from Barcelona Airport, I should like to point out that there is public transport very convenient, from outside our main entrance (Bus line 21) and, in the same street and seven minutes walk from us, (metro line L9 Sud, Mercabarna Station). Night bus: N-1, inside Mercabarna, to/from Plaza Catalunya. We would hope to welcoming you again. Best wishes. L. Tobias The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Comfortable"

4
13/10/2017

This is a very comfortable hotel, close to the airport that has a free shuttle for guests. The staff are very helpful and it is possible to catch a bus into Barcelona and back without much difficulty. Very good

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Mark Thank you for the great review of our hotel! We are glad that you enjoyed your stay. Appreciate your feedback and hope to see you again very soon. Sincerely, L. Tobías The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Tired, Needs Customer Service"

2
09/10/2017

Located in an unattractive industrial setting. 20€ cab ride from airport. Shuttle was a no-show. We called the hotel several times to ask where it was but no one answered (or answered and immediately hung up.) We just needed a place to stay overnight in between flights. Room itself was ok, if tired, but hotel common areas were depressing. Bar was over-worked, curt to the point of rudeness. Limited food offerings. Even the grilled cheese and ham was tired. Grim stay. Could not wait to leave. Shuttle service back to airport in the morning was the most polite and helpful thing about the entire stay. Don't forget to reserve a place!

907tob, Be My Guet Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We value your comment and we apologize for the lack of information that you assure was not facilitated when you tried to get in contact with us and for all the inconveniences that you comment. I might say that our free shuttle service to the airport meets a long schedule and has stops at both terminals. This information could be provided by a phone call as all our front desk staff speak foreign languages including English. I can understand according to your explanation that these calls were cut by problems beyond our control. The description that you do of our establishment conveys disappointment that we greatly regret. We know it is a subjective opinion and possibly marked by the circumstances that you commented at the beginning of your writing, but of course we respect it and we appreciate your observations as they could improve our way to offer a service and its related quality. We appreciated that the room and the transfer to the airport of return was of your liking. If I can be of assistance in the future, please don't hesitate to contact me. Thank you for your comments and time. Yours truly L. Tobías The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Layover in Barcelona "

4
08/10/2017

Very convenient to airport. Shuttle service was great. Look for the Alfa Best Western shuttle van. The logo is not he same as Best Westerns in the U.S. Hotel room was very nice but elevators seemed to work when they wanted to. I ate at the restaurant and the seafood soup was delicious and the steak was ok. Hotel is too far from the tourist areas but they do a great job providing maps and options to visit all the attractions. I just needed a place to catch my flight the next day and was very satisfied. I even left an item in my hotel room and the housekeeping ran down in time to get it to me before I jumped on the shuttle.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We thank you for your comment which has valued us so positively. We strive every day to be able to offer quality services where our professionalism is combined with a friendly and personalized treatment. We are proud to have been useful during your stay with us. We felt privileged to have helped you. And we would hope to welcoming you again. Best wishes. L. Tobías The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Absolutely fine"

5
08/10/2017

Just an ordinary airport hotel, but we found the reception area and room clean and pleasant, and the buffet style breakfast was very good indeed. Reception staff helpful. We used the shuttle bus to and from the airport - call the hotel when you arrive at the airport and they will advise you where to wait and approx how long you'll have to wait - in our case not long despite an 11pm arrival. You'll need to book your shuttle bus departure back to the airport in the morning also. By the way, it seemed usual practice to tip the driver - we weren't expecting this so she missed out as we had no change.

907tob, Be My Guest Departmen at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you very much for this pleasant comment and in particular for this open description of our services. We are excited to know that you have enjoyed your stay and that we have been able to help you. Thank you very much for your generous recommendation in tripadvisor and great support. We hope that we shall soon be able to have you back with us. L. Tobías The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Typical "airport" hotel"

2
04/10/2017

Room was beat up and definitely in need to renovation. Elevator sucks. Restaurant and breakfast buffet were more than adequate, however. Friendly staff. Convenient shuttle to the airport. Only reason to stay, close to airport.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We thank you for your comment on this customer feedback web page and for rating the quality of services such as our breakfast and free airport transfer. Obviously the kindness and the correct treatment with our clients is something fundamental and that strengthens our objectives. Regarding the reference mentioned of our rooms I have to tell you that we are already in process of changes and improvements. On your next visit you will surely be able to rate them positively. I hope you will find these answer to your satisfaction and look forward to hearing from you in the near future. Yours sincerely L. Tobías The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Not what expected!"

2
04/10/2017

The room was simple and clean. While there is a restaurant on the premises, the menu is VERY minimal. The do have a bar onsite, they have their own menu which is different than the restaurant but that too is minimal. In order to pay at the restaurant/bar you need to have euros so you must exchange at the front desk and then pay in euros for the meal. The hotel is clean and quiet but, the location is away from any sights. The location is in an industrial area and there were no local shops or any place to eat so you must either take a taxi, bus, or metro to get to these places. The airport shuttle was welcomed and ran like clockwork, so that's good.

"Not The Best, Not The Worst"

3
14/09/2017

The people who work here are the hotels big plus point. The staff are friendly and helpful. The food in the restaurant for the evening meal is very good with the breakfast being adequate. The room was awful though. It was not much larger than a prison cell. The desk was useless as a desk as it was taken up with a TV and a coffee tray/kettle etc.. There was no socket at the desk to plug my laptop into either so I had to unplug the kettle and move it out of the way to enable me to use the socket. The bed was on castors and every time I moved, it moved and the castors squeaked. The trim was peeling away from the edge of the shower cubicle and there was a window inside the shower cubicle. When sleeping I was woken each time someone in the room above decided to flush their toilet or have a shower as the noises from their ablutions were easy to hear. My room was situated at the end of the corridor next to the stairwell and I knew every time anyone came up the stairs - the walls must be paper thin. Though I commend the hotel for trying to keep the place clean, sweeping and vacuuming in the corridor at 10pm is not good for assisting my sleep either. I have to say I was very glad I brought my own pillow though as yet again the hotel pillows were those horribly annoying soft things that allow your head to sink into them. The thing that annoyed me the most was when I came to check-out. When I booked the hotel 8 weeks earlier, I paid in advance. Or at least I though that had happened. It was booked, payment requested, credit card details entered etc.. However at check-out they staff said the bill was still due. So I have had to pay again. Now I will have to speak with accounts and get them to trawl through CC statements to see if the original transaction did go through. All in all, nice staff, good food, horrible hotel and terrible booking procedure.

"Business stopover - good value"

4
08/09/2017

3 night stay with the personal advantage of being a 15 minute walk to my place of work. Staff very polite and extremely helpful. Comfortable clean room with all facilities expected. Restaurant has excellent choice for a short stay, you would have to stay over a week to consider the same thing twice. The value was exceptional for the 3 course set menu. Has a pool on the top floor but I didn't use it so can't rate. Not 5* hotel but above average for economy business travel.

"TRUE REVIEW OF BEST WESTERN ALFA"

3
07/09/2017

Had a quick stop over at this hotel recently. Its about a 15 min drive from the airport on a large industrial site. Hotel is modern with a small indoor pool plus a bar and a restaurant. We had the A La Carte lunch deal 19.80 euros for 3 courses. They offer a free shuttle service back and fourth the airport which is good.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear sir, We would like to thank you for all your comments regarding the hotel location, shuttle ,pool, bar and restaurant. Your wonderful words are the best compliments for us and I am really proud of them. It has been a great pleasure to have you staying at Best Western Plus Alfa Aeropuerto and we look forward to welcoming you back soon. Warmest regards, The Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Ok hotel"

3
31/08/2017

Hotel was ok. Far out the city but there's subways and bus nearby. Breakfast was nice and staff were nice too. The pool and gym was nice but it's kinda weird to walk at the lobby with your swimwear on especially when there are lot of people there. The other entrance for the pool was closed when we were there.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you so much for sending us a review of your stay with us. Your opinion is the most important thing for us. As I always mention a review is a real possibility to improve our service, so it is a gift. We are pleased to hear that you enjoyed our rooms, pool, gym and the breakfast. I am glad to know your stay with us was ok and we only want that you choose us next time you visit Barcelona With kind regards The Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Perfect for Airport Convenience "

4
23/08/2017

Stayed overnight for easy access to the airport, a little farther from the airport than I thought but nonetheless convenient. You would not want to be staying here as a tourist visiting Barcelona due to it's isolation. We used the shuttle bus to and from the airport, we only wish there was signage at the airport that indicated a list of buses that would have allowed us to know we were indeed waiting at the right place to catch the shuttle. Thankfully a kind local called the hotel for us to confirm pick up and that we were at the right location to wait for us since the pay phones in the airport would not accept our credit card. Upon arrival the staff was friendly and efficient, we were in our room extremely quickly for which we were grateful since it was so late and after a long journey with kids. The room was simple and modern and the bathroom was beautiful and spotless. The only criticism is that I found the floor quite dirty and as such dirt was tracked from our feet into the bed. The room was quiet overnight, we could hear a young baby next door at one point but not too loud. Departure was fast and convenient and the staff again were kind and warm.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for writing this review concerning your recent stay in the Best Western Plus Hotel Alfa Aeropuerto. We are very pleased to know that our services were useful and you found them adequate. We take very seriously the cleanliness of the rooms and we take note of that unusual incident. It would not happen again. We are looking forward to welcoming you again. Best wishes and thanks for being our guests. The Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Very nice Hotel "

4
23/08/2017

The hotel was nicely situated close to the air port and one bus ride (no:21) to the center city and La Ramblas. The rooms were very comfortable. The service both at the check in and restaurant was very good. The front desk was very helpful with our questions with respect to directions getting around.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Antonio We wish to express our gratitude to you for this motivating review. We felt privileged to have served you in our Best Western Plus Hotel Alfa Aeropuerto and that you enjoyed our Gran Mercat Restaurant. We like to select the best products to make delicious and healthy dishes as we all love here the Mediterranean cuisine. We look forward to welcoming you again. Thanks for being our guest! The Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Perfect to get to the airport!"

5
22/08/2017

This place was so clean, the staff was very friendly, and the shuttle to the airport was very appreciated! The restaurant offered a great dinner, and my room was so comfy and quiet. There's no outdoor pool, but they did have an indoor one!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We are extremely grateful for your comments on tripadvisor. We were deligthed to have you as a guest in our Best Western Plus Hotel Alfa Aeropuerto. Thank you for your time and great support. We hope that we shall soon be able to have you back with us. The Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Good for catching early morning flight"

3
19/08/2017

We chose this hotel for the last night stay in Barcelona during the trip. After a day-trip in the city, we picked up our luggage from the last hotel, then took a bus from the railway station. I am not sure if they still have the same line of bus to the airport direction, but the bus driver was nice enough to let us get off the bus just steps away from Hotel Alfa Aeropuerto. It is a typical airport hotel, quite close to the airport and provides free shuttle, so there is no worry on the traffic next morning for the early flight. Everything is to the standard, staff are friendly. One perk is this hotel has a pool and sauna, and not many people go there. We had a very good rest before heading home. One thing need to notice is that don't leave the hotel in the last minutes. The shuttle might not go directly to the departure terminal. One we took went around a long route to pick up a full load of migrant workers just arrived before getting to the departure. We were not in rush but we had to crawl over with our luggage to get off.

907tob, Be my Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We have very much appreciated reading your comments on the Best Western Plus Hotel Alfa Aeropuerto and the information mentioned in it. We are particularly happy to know that your stay with us met your expectations and you are recommending us! One small remark about your comment once we leave the hotel to the Airport we do not stop anywhere else as you have mentioned. We go straight to the Airport to Terminal 1 and after to Terminal 2. Thank you for this support and for your time. We look forward to the pleasure of serving you in the near future. The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Really good airport hotel"

4
11/08/2017

We stayed when visiting Barcelona overnight. The hotel has great facilities including a swimming pool and a free airport shuttle bus. Breakfast was also brilliant. The hotel is 25 mins from the centre of Barcelona but there is a bus stop outside the hotel that will take you to Las Ramblas for 2.15 Euros.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and our services. We love to know that you liked our new breakfast buffet and its wide range of wholesome products. We look forward to welcoming you again. Thanks for being our guest! Sincerely, The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Overrated"

2
09/08/2017

I arrive the hotel very late, with the help of very competent staff I was able to get to the room very fast. I was disappointed with the general aspect of the room specially the bathroom were doors and equipment in bad shape and falling apart. It's not worth the price we pay.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Carlos Thank you for this review about our services of your recent stay in our Best Western Plus Hotel Alfa Aeropuerto. Good to know you found an efficient staff service upon arrival. Sorry to contradict you but our bathrooms were fully renovated only a few years ago and we may assure you that we do not have things "falling apart" in our hotel or rooms. As we are constantly updating our material and equipment. We felt privileged to have helped you. And we would hope to welcoming you again. Best wishes. The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Room for improvement "

3
07/08/2017

Not as close to the airport as it appears on the map. Requires a taxi ride of circa 20 mins. Hotel is basic and clean. Hotel is at the commercial port and there is nothing else near it. The AC didn't work in the room and very limited options to eat.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest, Thank you for taking the time to share your feedback. We would like to inform you that we have a free shuttle bus to/from Barcelona Airport as well as a brand new AC in all our rooms. The hotel offers 24 hours of room service, with plenty of options to eat at our: restaurant, cafetería and breakfast buffet plus a minimarket. It should be pointed out that the rest and comfort of our guests is very important for us. Please, accept our apologies for any inconvenience Thank you for telling us. We hope to welcome you back to our hotel very soon! Sincerely, The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Good place if you need to stay in the aiport"

4
05/08/2017

We had to stay overnight in the airport area and selected this hotel. We do not regret our choice as it was very convenient and fast to get here by a shuttle bus (free), hotel provided us with a room placing there an additional bed for our child. The service is good, efficient. The night was very quiet. The breakfast is very good too, lots of fruits, juices, and other options for kids. Overall, it was not very expensive.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for writing this review concerning your recent stay in the Best Western Plus Hotel Alfa Aeropuerto. We are pleased to know that you have found our free shuttle and breakfast of your convenience and that you had a pleasant stay with us. We are honoured to receive your review and looking forward to welcoming you again. Best wishes and thanks for being our guests. Yours sincerely The Hotel Alfa team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Wouldn't stay here again"

3
24/07/2017

It's a nice hotel but it's in such a dead area. All industrial and you're cut off from everything. The bus and metro are nearby but otherwise it's cut off. If you're in town just for the night and are headed to the airport the next morning then fine. During the night, we heard every factory and car on the road. We heard anybody talking loudly in he hotel and the beds squeak when we move. I personally won't stay here again unless it's for a flight out the next morning. Left the hotel with a headache. They have a pool and restaurant.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We are glad to receive this comment even though your stay was not satisfactory enough. We are in months of vacations and we understand that there is a little more noise than usual and that for some people vacations can be a little stressful. We are close to the Airport, but how far we feel from what you wrote about our location, as there is a Natural Park, Delta del Llobregat, just in front of us, where the River Llobregat flows into the Mediterranean Sea. Plenty of flora and birds, with nice and easy trekking and bike tracks, from the river side that is in front of us to its lovely beaches. We guess you missed such a good experience while you stayed with us despite we have this info on display in our lobby and rooms. Nevetheless, public buses and metro station to the center of town are located near the entrance of the hotel. In twenty five minutes anyone can be in Placa Catalunya or Las Ramblas. And we have a free shutlle service to the Airport. Thank you for your comments and time. The Hotel Alfa Team "Be My Guest" Department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Perfect business/short stay hotel "

4
20/07/2017

The pros: 1. Very clean and spacious rooms. 2. Close to the port of Barcelona. Perfect for beginning of cruise tour. 3. The food was tops. The cons: 1. Location is not the best. Seems to be in/around an industrial zone. 2. Again..the location was too far from airport and the city. It made touring difficult and expensive. Carry euros...I can't stress this enough. Dollars not widely accepted and if they do accept prepare to be ripped off with the exchange rate.(Not just at hotel) Overall, good, clean and decent hotel. Perfect for short stays(2 nights max) and business trips.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for writing this comments regarding your recent stay at our property. Your opinion is very important to us and we value your feedback. We are very glad to know that in overall our hotel pleased you. Just one important thing to remark: there is available fast public transport (metro and bus) form the hotel to the city center as well as our free shuttle bus to/from Barcelona Airport. We hope you will come back and see us again soon. Thank you for your comments and time. Yours truly The Hotel Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Comfy bed. Weird pool"

4
03/07/2017

Stayed here after a flight was canceled. The staff spoke decent English. The beds were small but comfortable. Like most Spanish hotels, the king bed was two double beds pushed together. The complimentary airport shuttle is great, it runs every 30-45 minutes depending on time of day. Make reservations or else you may not get a seat. The indoor pool is very cold and does not have anywhere to sit. we had to stack our towels on the ground. Hotel bar and restaurant had good variety and good food.

907tob, Director de Relaciones con Clientes at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for writing this review concerning your recent stay in the Best Western Plus Hotel Alfa Aeropuerto. We are very pleased to know that our services were useful and you found them adequate. In particular our free shuttle to/from the Airport and the Restaurant and Cafeteria. Thanks for recommending them. We have an excellent menu with different options of wholesome dishes to choose highly requested by our customers. It should be pointed out that our swimming pool is indoors and the water temperature in this summer season we think is the optimal. Likewise, we will consider your suggestion regarding putting chairs in this facility. Thanks for remarking it. We look forward to the pleasure of serving you in the near future. The Hotel Alfa Team "Be My Guest" Department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Good for quick layover at BCN airport"

3
23/06/2017

I spent 12 hours here on a layover. It's a good option with the free airport shuttle every 30 minutes. Beat to contact hotel or read up on exact directions to get shuttle bus...2 terminals here and know where you need to go before arrival! The hotel is basic and in an industrial area. I do not recommend for anyone visiting for more than a day or if you want to visit the heart of Barcelona. But for a quick nights rest it was suitable. I did not use anything other than the room and shuttle. The room is simple and was comfy. The bathroom looks like a nice remodel recently but not the cleanest. No food anywhere nearby, but there is a small restaurant in the lobby.

907tob, Director de Relaciones con Clientes at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for this review about our services of your recent stay in our Best Western Plus Hotel Alfa Aeropuerto. I should like to point out that there is public transport very convenient: outside our main entrance (Bus line 21) and in the same street, seven minutes walk from us (metro line L9 Sud, Mercabarna Station). And night bus: N-1, inside Mercabarna, to/from Plaza Catalunya. All our customers have at their disposal our cafetería, restaurant, breakfast buffet and room service 24 hours. We felt privileged to have helped you. And we would hope to welcoming you again. Best wishes. Luis Tobias "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Dangerous Bathroom"

1
19/06/2017

I had a short stay in this hotel, which is placed in a industrial area, close to the airport. In general all the facilities were ok, but to be fair, as I paid 120€ for one night and 10€ to use the parking, I had the feeling that it was quite overpriced. For me the main point, that I consider really not good is the bathroom. The floor of the shower is very slippery, and you have a step to get out from the shower. The way is design, from my perspective is making easy to fall to the floor, and hurt a lot because you can easily hit with the step. There is no rail to get out from the shower, which is just unacceptable. The mixture of the surface (some sort of Slate, board) with the foam, the step, and the lack of any point of support to hold makes a very dangerous combination. I would really advise to have a look on this.

907tob, Director de Relaciones con Clientes at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you very much for your comments on Tripadvisor and also for your time. We are pleased to know that all our facilities were appropiated and you found them suitable and according to your expectations. In regard with your suggestion about the shower I may inform you that all of their surfaces are from non-slip material with an approved quality certificate from the manufacturer but nevertheless we will take your advise into consideration and we will study if something can be done in order to give extra safety measures in them. I would also like to inform you that we have different options of bathrooms: with bath and shower, only with shower and shower with handles. You just need to request one of the last ones in your next visit. We know that satisfaction is based of how the clients feel during their stay. And this is our purpose to provide a superior experience to our guests. We will like to see you soon in our Best Western Plus Hotel Alfa Aeropuerto. Yours sincerely Luis Tobias "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Don't do it unless you have no other choice."

1
16/06/2017

What ever you do God forbid you ask for ice! If you call room service get ready to pay for ice, I was told, and that's after two phone calls. Apparently your supposed to know which number on the phone you need to dial to get any department. There was nothing anywhere in the room giving any details. Went down to the restaurant to ask, and was promptly ignored. Naked guests running around the 4th floor,really. Very expensive cab ride every time you wanted to visit Barcelona. Tried the city bus, but is so far out of the way it only comes by every half hour. Buffet breakfast was mediocre at best. Also had to have our key redone three different times. Kept getting locked out of our room. Maybe for a business trip but as a tourist hotel find something closer.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Joe We are therefore writing to express our deep concern for the inconveniences caused to you in your recent stay in our hotel. It is good to have your feedback and we will do our best to make sure those disadvantages do not happen again to other guests. We share your concern in doing good services. Please, accept our apologies for not being able to meet your expectations and for any inconvenience in your recent stay with us. We look forward to welcoming you again. The Alfa Team Be My Guest Department Best Western Plus Hotel Alfa Aeropuerto

"Darn !"

2
16/06/2017

First of all I should have done more due diligence on researching a hotel. The building and furniture we're good ! After that you are on your own !!! The hotel staff are very poorly trained and there is always a line at the front desk as they do not speak English, luckily my Spanish is pretty good. Two days here and so far no housekeeping service, apparently they are waiting on us to complete our 3 night stay, before they clean the room ! When asking for the ATM baxnk machine the Manager told me it was in the back, after searching for 20 minutes and bothering several employees as I searched I gave up and went back to the front desk and asked someone else. I was then told it was not in the hotel , but to go out the front door and in four minutes it would be on the t left and it would be on the street, It took 15 minutes and I found it ! I also found a plaza with many restraunts and stores , with a full breakfast or lunch for what you pay at this hotel for coffee and a crussient . Yea !! In conclusion a nice hotel run by a Very poorly trained staff and that includes the Manager. Only the girl cleaning downstairs in the lobby would make eye contact and greet you daily. All other employees made it seem as you were bothering them. I almost forgot the bartender in the evening , very rude and hung out with the six local police that were in the bar every evening drinking in uniform. So we bought our six packs of beer across the street at the gas station and drank in the hotel patio !!! We were sorry to bother the paid help !!!

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Leo Thank you for taking the time to share your feedback. We really apologise for not being able to achieve your expectations while you stayed with us. Thank you for your patience and time. We would like to see you back in our Best Western Plus Hotel Alfa Aeropuerto a place where you will be always welcome. Assuring you of our best attention at all times we remain. Yours sincerely The Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Nice hotel"

5
11/06/2017

Very nice hotel. Rooms were modern and bathroom was nice and clean. Front desk workers were friendly and spoke English well. Comfortable beds also. No wash cloth or hair conditioner, but that might not be the norm in Spain.

907tob, Be My Guest Department at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest We are pleased to know that you have found most of our services of your convenience and you have had a pleasant stay with us. We are honoured to receive your review and we are looking forward to welcoming you again in our Best Western Plus Hotel Alfa Aeropuerto. Best wishes and thanks for being our guests. Yours sincerely The Alfa Team "Be My Guest" department Best Western Plus Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Good for business and close to airport"

3
09/06/2017

If you are looking for an hotel close to airport (15 - 20 min) than this is good enough. If you have a car than there is no problem. The city is easily to get to by car. The room is OK and the food is OK.

"I would definitely recommend this hotel. Has restaurant, also within walking distance to other restaurants...."

5
28/05/2017

Very nice and clean room. Bathroom is very contemporary, love the full bath and shower. You will forget that you are in Europe. To add to the positive reviews, I used YELP To locate an excellent restaurant about a half mile away. Nice walk. La Moreneta has very patient staff (helped me figure out what I wanted). Our room had a fridge, which I made sure of when booking. Nice king bed, air conditioning. Just wish the restaurant in the building was open two hours earlier for every meal. I would recommend this hotel.

"Free shuttle"

4
17/05/2017

Every time I have to stay overnight in Barcelona I stay at this hotel. It is one of the best hotels that offer free shuttle to and from the airport. The hotel is clean, the staff is very attentive, have a decent bar and good restaurant. Do not stay at this hotel or another near the airport as a matter of fact if you wnat to go to the city for a stroll. They are far from the center and there is not good public transportation

"Overnight Stay"

4
16/05/2017

I was very impressed by this hotel. It was clean and provided all the amenties of a 4 star has to offer. They also had a bus right in front that would take you to downtown to Plaza de Cataluna. The hotel provided free airport shuttle to and from the hotel. Which saves money. I will certainly plan another visit at this property again in the near future.

"Great staff, easy improvement to be great!!!"

3
27/04/2017

The staff was truly exceptional and the service great. The fitness center was absolutely pathetic and they would be better off without one. Stationary bike was terrible, step machine was very bad and weight unit was very poor as well. The breakfast was wonderful and a self service buffet. The room was ok with a sink that wouldn't drain properly. I should of took pictures of the fitness equipment as I'm sure Best Western would be appalled by the poor quality. Great staff and average or below average hotel.

907tob, Director de Relaciones con Clientes at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest /Mr Rocky We would like to thank you for your time and this interesting review. It is a great privilege to have you as a guest of the Best Western Plus Hotel Alfa Aeropuerto and read your feedback because one of our main aims is to be motivated offering good services to all our customers. We may assure you that we are doing everything possible to improve the quality of everything we do and serve. We are happy training staff, refurbishing rooms, facilities and soon we will have a brand new fitness room available to enjoy it. We love bringing and receiving new ideas everyday with the confidence of being valued for giving high level services for such experienced customers as you. With the hope that we will see you again, we remain. Yours faithfully The Alfa Team Best Western Plus Hotel ALFA Aeropuerto

"Modern Clean Hotel Near Airport"

3
27/04/2017

This was a clean, modern hotel very close to the airport. The airport shuttle was quick and convenient. The metro station is a little difficult to get to from the hotel, including parts near the highway without sidewalks. However, it is only about a 10-15 minute walk. It was great that with our booking, wifi and breakfast were included. The breakfast was a good combination of typical breakfast food and local flavors! The only issue we had during the stay was that it was quite warm during the trip but the hotel did not have the air conditioning turned on for most of the hotel. We were not able to open the windows because they did not have screens, so it would allow bugs to get in. The staff was not very responsive to the problem but eventually moved us to a floor with air conditioning.

907tob, Director de Relaciones con Clientes at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Mandi What a nice review Mr Mandi. We are so pleased to read that you have had a positive overall experience in our hotel. However we find a bit confusing the description that you give from the distance to our nearest metro station Mercabarna (Line 9) that is only five/seven minutes walk from our main/same street of the hotel, very easy to find and no need to cross the street at all. We may inform you that we have had a few days of rain and cold weather so we thought keeping a floor with heating could be a good idea as we had nights with 9ºC /40ºF outside temperature. We are glad to know that we were accommodative enough to find an air conditioned room available for you. Sorry for the trouble! We felt privileged to have helped you. And we would hope to welcome you again in our hotel. Best wishes. The Alfa Team Best Western Plus Hotel ALFA Aeropuerto

"Very impressed with this hotel!"

5
26/04/2017

We had the complimentary airport pickup and have booked it for our return trip tomorrow. Female driver very professional and careful. Smooth checkin. Room quite modern, and clean. We loved the lunch in the dining room. White linen table cloths, complimentary champagne....lunch goes until 4 pm. We decided to have our big meal at 1:30 and we chose the prix fixe for 15 eruos. Even though the menu lists sausage for today (Wednesday), the waiter said we could chose the meals for Monday or Tuesday, but just not Thursday or Friday specials. Complimentary cheese croquettes and a bottle of water before the meal arrived. Plates were piping hot; my husband had the burger (with no bun included). It was accompanied by lots of fries and a nice green salad on the side. Mine was salmon steak which was tasty, but had bones. It came with grilled vegetables which were very tasty, and no potato which was fine with me. For dessert, I chose the chocolate volcano cake with lemon ice cream....just delicious!! Waiter and server very friendly and professional. We plan on having the buffet breakfast tomorrow morning.....it actually starts at 5:30 a.m., so if you had an early flight you could still enjoy it before leaving. I think it is around 9 euros. There is a very small pool, with nice warm water and a sauna to use. No chairs around the pool, but it is very small. I will test it out later!! It looks like a nice menu of tapas both hot and cold, and reasonably priced wine in the bar and lounge, which we will try later tonight.

907tob, Director de Relaciones con Clientes at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Ms Ellen We are also very impressed with your review. What a nice surprise to have it! We are so pleased to read and find that all our services were fine, useful and of your convenience. We should like to extend our grateful thanks to you for being our guest and for your valuable time. We hope to see you soon!! :-) The Alfa Team Best Western Plus Hotel Alfa Aeropuerto

"Very nice hotel close to BCN"

5
17/04/2017

This is an excellent hotel that is reasonably priced and fairly close to the airport in Barcelona. There is a complimentary shuttle to the airport that starts at 5AM, and that was perfect for us to make a 6:25AM flight with no difficulties. Upon arriving at BCN we learned that the shuttle makes a run to the airport every 30 minutes for pick up at the hotel shuttle lot, which is a bit of a walk from the airline check in counter. But for departures they drop you at the terminal, which is nice. Rooms are updated and comfortable with great showers, but other than foam soap there are no other bathroom amenities, so plan to bring shampoo, conditioner, body lotion, etc. VERY nice front desk staff. Bus to downtown is 5min walk, 10min to subway. Subway is 24hour so you can stay out late on Las Ramblas and get back to hotel whenever.

907tob, Director de Relaciones con Clientes at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Mr Rob We really wanted to thank you for your review, for being our guest and for your useful information that will keep our future customers well informed about our Best Western Plus Hotel Alfa Aeropuerto. Please, next time you visit us do not forget to try the delicious food of our Restaurant!! Best wishes :-) The Alfa Team Best Western Plus Hotel Alfa Aeropuerto

"Too noisy, housekeepeing at night?!"

3
12/04/2017

Hotel is literally in the middle of nowhere in an industrial area, not close to the airport as their name might suggest. At checkin we had to wait too long before it was our turn and then the guy started telephoning. Bad impression on the very first day. The lifts are tiny, just 2 people with luggage will barely fit in, and I don't even mean overweight. Room not only had paper-thin walls, but there was apparently housekeeping working late at night AND early in the morning, every day, as we always met them in the hallway with their heavy equipment. They are really loud, like banging the beds agains the thin walls that make your head vibrate when you're in bed on the other side of the paper wall. In every other normal hotel you do this work at noon after checkout time, not when guests are sleeping!!! Room cleanliness was OK, but minibar fridge was really filthy. Bathroom was in good and clean condition. Good thing was that payment was after the stay, at checkout. The hotel's own free minibus airport transfer is a nice service, but the long drive shows you once again how far it actually is from the airport. Since 2016 you can take the metro L9 to Mercabarna Station and then walk to the hotel, but it's not too fast either.

907tob, Director de Relaciones con Clientes at Best Western Plus Hotel Alfa Aeropuerto, responded to this review
Dear Guest, Thank you for taking the time to share your feedback. We would like to check your complaint about “banging the beds” at night. We may assure you that we will sort this thing out soon. The rest and comfort of our guests is very important for us. Thank you for telling us. We hope to welcome you back to our hotel very soon! Sincerely, The Alfa Team Best Western Plus Hotel Alfa Aeropuerto

"Great for overnight before flight"

4
05/04/2017

I was able to get a great rate online ($56.71) which included all costs except the Barcelona room tax (1.15 Euros). Room was pleasant, if basic. Design: modern, cubist. Refrigerator. I didn't eat here except for purchasing a couple of snacks from the Mini-Mart adjacent to the check-in desk. Be aware, if you are a light sleeper that the hotel is isolated in an industrial/commercial zone. Truck traffic all night. Also, no nearby restaurants. Barcelona metro (Mercabama stop) is accessible, but it is about a 1/4 mile walk. Wifi was slowish, but not difficult to connect to. In the lobby they did have a computer for email, and printing boarding passes. Also a display showing outgoing international flights and their status. If you want to use the airport shuttle to the hotel, you must call and arrange in advance. No way at airport to contact (no courtesy phone). Sign up for the shuttle to the airport when you check in.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, The Alfa Team Best Western Plus Hotel Alfa Aeropuerto

"Short stay March 2017"

5
28/03/2017

3 night stay - no problems at all. Clean & comfortable. Hotel staff excellent especially Mr Ruiz on reception who assisted us when the free computer/internet for on line flight reservations failed to work. Bus route 21 to central Barcelona every 30 minutes from just outside gate. Just remember to signal to driver that you wish to board as they will drive off without picking up if you don't Only used restaurant for buffet breakfast which was good with plenty of choice.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Mr Andrew We wish to express our gratitude to you for this motivating review. We felt privileged to have served you in our Best Western Plus Hotel Alfa Aeropuerto. We look forward to welcoming you again. Thanks for being our guest! The Hotel Alfa Team :-)

"CLOSE TO AIRPORT BUT"

3
27/03/2017

We booked here because of the shuttle only to find out that it would not be running during the time our flight check in required us. So we would have been better to stay in town at the hotel we had previously stayed at that was right on the N 17 bus line (which we were told runs all night ). Otherwise the hotel was fine though pricier than the nicer boutique hotel we were at downtown.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Mr David We are so pleased to read your review and see that you have found our hotel fine. Our free shuttle service from/to the Airport is available almost 20 hours every day of the year giving good service to our guests. It is a pity that your flight was so early that we needed to call a taxi to get to the Airport. However the night bus that you have openly recommended takes quite a lot of time to get from downtown to the Airport. We wish to express our gratitude to you for your time and for being our guest. Thanks, The Hotel Alfa Team Best Western Plus Hotel Alfa Aeropuerto

"Worst nightmare of any trip- suisudel night if you stay"

1
25/03/2017

Walk away if you are trying to book this hotel. The hotel gave my Spanish trip a perfect the lowest point. I can't type how much I resent myself of staying here and wish how things could be all different. 1. No heating This hotel shut off central heater in march, regardless it's 50 or 40 degrees outside ( 8 or 6 C). If you feel cold, oh well, good luck, there is no heating for you. Please try to survive. Do they try to save money or just simply don't care about customers while it's 8 degrees outside with a pouring rain and no heat in that room. This is a pure hell. 2. No hot water I have to requested to change another room when my room simply just didn't have hot water. There was a warm water option, but not hot. The faucet was burning hot but the heat was not passing to the water. The housekeeper came and told me that's the temperature, if I leave it on, it will get warm. The reality is- Nope. It didn't get warm after 15 mins of wasting water. Oh well, did you just lie to me? Good job! 3. Shower is leaking water from the wall gap I don't know did the hotel mean to design the shower gate to be useless or the bathroom is mean to be a swimming pool. During the water wasting time ( see point 2 for reason), the water came out from the gab between the wall and Glassdoor, completely turn into bathroom to a little pound. Good luck for people who are easily to slip and fall, get a good lawyer. 4. Phone was down Yes, how did I found out? Well I try to communicate with front desk that there is no hot water, I realized that phone was already busy. I have to dress it up and go down to the front desk to request a explanation. 5. Service revenge call in the middle of the night After exchanged a room and showered with not hot water in the middle of the night, I finally was able to fall asleep at 2 am. And front desk called me at 5:30 am for a wake up call. First of all, I didn't order any wake up call, why the hell in the world you decide to call me in the middle of night unless you mistaken me with someone else which is not the case. I ordered to take shuttle at 5:30 pm. I looked at shuttle sheet, it was at the bottom of the registration based on timeline of the day. There is no way they could mistake a pm with a am. The simple explanation is this is a revenge for demanding hot shower. This is a hotel with pure hell experiences. I would not recommend anyone who try to get a good night sleep here. Cause you will suffer and you will end up having a horrible headache just like mine!!!!!

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest I am therefore writing to ask if it would be possible for me to apologise for this incidents that you have patiently mentioned in your review. There were things we could have done better and I admit regrets over the way the situation had been handled from our side. I assure you we are doing everyting in our power to make sure that this puntual issues will not happen again. Please accept our apologies for all the inconvenience caused and for not being able to meet your expectations. We hope you will give this your kind consideration. Warm Regards L. Tobías Quality Manager Best Western Plus Hotel Alfa Aeropuerto

"Easy shuttle to hotel; Easier Public Bus to get downtown. Exceptional Service."

5
23/11/2016

Found this through Trip Advisor and it the reviews justified its selection. Easy to catch the hotel shuttle bus from either Terminal 1 or 2. The wait, though, can be up to 30-40 minutes depending on when you land and get to the shuttle bus area. Once arrived, the check in was easy and flawless. Rooms were ready ahead of normal check in time and the staff was more than happy to accommodate our needs. Rooms spacious for European Standards and well appointed. Housekeeping flawless and quick. Hotel Staff recommended taking the local bus to Las Ramblas, which turned out to be both a bargain and very efficient. Bus leaves every 20 minutes. Return bus equally easy to catch, and the drivers are often bi-lingual and helpful to warn you of the drop off kiosk near the hotel. Breakfast very well stocked and varied. Typical higher end buffet style breakfast with fruit, cereal, hot beverages; cold cuts; eggs; bacon; ham; sausages of various types and from different countries. Coffee exceptional. Dining Wait staff very good. Decor very relaxing and easy on the mind.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Mr Ken I wish to express my gratitude to you for this review. It is one of our main purposes to stay motivated and engaged with our customers. Following your personal experiences in tripadvisor awards us with joy which, in a way, give us success in achieving what we are trying to do: to be useful with our guests. Thanks for being our guest! With best whishes for the future. L. Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Near airport"

5
22/11/2016

We were able to check in before time and get started with seeing the city and they were nice enough to show us how to catch a public bus and where to get off at to see the city of Barcelona. We loved the free shuttle to the airport from here.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Ms Sherry I very much appreciated reading your review on tripadvisor. We are honoured to receive this score which, in a certain sense, is acquainting us that you had a nice stay with us. As I have mentioned in a number of occasions our principal desire is to maintain satisfactory levels of quality in all our services and to be useful and authentic with all our customers. Thank you very much indeed for this support. We look forward to meeting you all soon. With best whishes for the future. L. Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Disappointing"

2
21/11/2016

We recently stayed in this hotel. I don't really know how they have 4 stars. First of all they offered free transfer which was the main reason for us to book it. Of course our plane was delayed and we wasn't sure we can make the bus so as soon as we landed we called them up. They said they can't wait for us and we need to get a taxi. Probably that is fair enough. But when you are abroad you just want to make sure you are not in some greedy can drivers' hands. Anyway we arrived at about 1 am. Still queue for check in. The room was really minimal and not too clean. We booked a double room and got a twin. But the real problem was the lack of soundproofing on the floor we stayed and that early in the morning the other guests were shouting and the chambermaids were hoovering. So we didn't have much sleep. We decided to have breakfast at 10 (it is available till 11). By the time we got there barely anything was available. We asked the waitress she said "it finished". All in all for a 1 night stay maybe, but probably it is worth to take a taxi or aerobus and go to a proper hotel in the centre of Barcelona.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Mr Centij I am therefore writing to ask if it would be possible for me to apologize for the inconveniences caused to you in your recent stay in our hotel. Usually, in our breakfast buffet, as our waitress refill beverages and remove plates a runner replenish the selection of food as necessary, especially when there is still one hour more of breakfast ongoing. Are you sure about the time? Travelers from the UK have an hour less in their watches than us unless they change it, I do not know if this was the case, probably not, but honestly it is an unusual complaint to say that the buffet was over one hour before its closing time. I feel I should point out that we consider our breakfast buffet as one of the most important meals of the day and we are enthusiastic about the chance to offer a satisfying breakfast to all our guests. Nevertheless, I will be very pleased to take advice from you and I will be supervising this service closely and the others mentioned in your review during the next days just to make sure that everything is correct, particularly the hoovering and cleanliness of the rooms. I really apologise for not being able to achieve your expectations while you stayed with us. Thank you for your patience and time. We would like to see you back in our Best Western Hotel Alfa Aeropuerto a place where you will be always welcome. Assuring you of our best attention at all times we remain. Yours sincerely L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Ideal for quick stay"

4
15/11/2016

We spent just one more night in Barcelona and needed to be by the airport. After a lengthy search, we selected Hotel Alfa for its airport shuttle (saving almost 25 Euros), proximity to the airport and on site restaurant. Not realizing we needed to schedule the shuttle to pick us up (in the states, am used to just having them on a loop), we grabbed a cab for the quick ride. We were met by a very friendly staff. Our first room, while nice, was far too hot (no AC). They were extremely accommodating and moved us to a cooler floor, which was most appreciated. Rooms are small but do the trick- great modern bathrooms too. The restaurant was definitely well-deserved of it's accolades but I wish they opened prior to 8pm. I understand dinners start later in Spain but given the dinner took nearly two hours and we had an early flight, it would have been nice for even a 7pm opening. Breakfast in the AM was most impressive- one of the best I've seen to date. All in all, would stay again if I need a hotel close to Barcelona airport.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest I very much appreciated reading your comments because your experience in our Hotel is very important for us. I feel I should point out that in order to take our free shuttle from the Airport it is relevant to find our bus stops which are located at Terminal 1 (Parking G) and at Terminal 2 (outside subterminal C ). It's also of importance to know its schedules which goes from 05:00 h until 24:30 (last departure from T-1) and 24:45 (last departure from T-2). I always recommend a previous phone call from the airport to the hotel, we are always pleased to provide information where/when to our guests. To go from the Hotel to the Airport it is valuable to book your place at check in time in our front desk. Thank you for this interesting review and for your time. We will be delighted to see you back again with us. With best whishes for the future. L. Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"GLEAMING, MODERN DECOR"

5
15/11/2016

We needed an overnight hotel prior to our cruise and we found Hotel Alfa Aeropuerto. We called the hotel for the shuttle upon our arrival at the airport and it soon arrived to pickup us and our mountain of luggage. The tall palm trees that welcomed us as we arrived gave us that "on vacation feeling". The front desk staff was courteous and efficient. As we stood at the desk we noticed a pitcher full of ice water and lime slices to welcome guests ~ totally refreshing. The lobby was very clean and shiny with glass, stone, and chrome decor. The lounging area had chairs and sofas (not sink in cushy, but easy to get out of comfortable) which made a nice area to wait for other members of a group. The elevators were small ~ it held me and 2 large suitcases. My husband and son took the second one with their luggage. Our room was efficiently designed, not huge but adequate for us to comfortably move around. The twin beds were pushed together to form a king with the sheets tucked in to form the twins ~ great since it prevented by cover loving husband from uncovering me. The mattress was firm but unbelievably comfortable as were the pillows and the big body pillow. There was a mini frig and coffee maker in the room. The closet area had shelves on one side from floor to ceiling. The shelving area containeed extra bedding and a room safe. The bathroom was small by some standards but wonderfully arranged to seem spacious and was also decorated in glass, stone, and chrome. The shower had a wonderful rain head. A tray on the counter held a bathing sponge, shoe shine sponge,comb, and shower cap. NOTE: the sponge is necessary because European hotels do not always have washcloths. We were hungry and headed downstairs to the bar which offered pizza and a few other choices between the time that the full restaurant is closed. The restaurant closed at 4 PM and would reopen at 8:30 PM for their dinner hour. The pizza was great as was the very cold beer. We could have also opted to purchase snacks and sandwiches from the little convenience store located by the desk. A buffet breakfast was available for purchase between 5:30 AM and 11 AM. It was very good with fruit, croissants, eggs, cold cuts, cereals, and a variety of coffee strengths to mention some of the offerings. We would have loved to hang around longer and enjoy the pool and sauna they advertise but our transfer coach had arrived and we were off to see more of Barcelona. Definitely a hotel to consider if you are here.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Ms Kasey I am writing to express my gratitude for your wonderful comment. It looks so real and sincere and for us very precious. Thank you very much for the time, score, and for being our guests. I should like to extend my grateful thanks to your family. We hope that we shall soon be able to have you back with us. Yours sincerely L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Perfect for near airport stay"

5
07/11/2016

We chose this hotel as we were departing the next day from Barcelona. I want to ensure that whoever books is aware that this is not in Barcelona and not close to transportation for it but it is a great alternative for staying near the airport. The town el Prat is just a 10 min walk across where we had a fabulous meal on the main street at the brasserie. The staff at the hotel was super friendly, the restaurant and other facilities very clean. Would stay there again. They also offer a shuttle to/from the airport

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Ms Jenniffer We are absolutely happy to read this wonderful review, mainly because we know that you have enjoyed your stay with us, and you had a great time in this nearby town. I just want to remind you that metro station and bus stop are rather close from the entrance of our Hotel to go downtown or even to go to this town, El Prat, that you chose to go out for a dinner. I very much appreciated reading your comments and we want to thank you for sharing them with us, also I would like to express our gratitude for this magnificent and generous score in tripadvisor. :-) We look forward to the pleasure of serving you in the near future. Yours sincerely L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Convenient to the Airport; surprisingly very good food!"

5
06/11/2016

They have complimentary airport shuttle service, which will save you approximately 30 euros one way. Their food service includes a Restaurant and a "Cafeteria". The "Cafeteria" is not what it typically means in the USA. It is just a more informal dining area next to the Restaurant area. The food selection is excellent and was delicious. We patronized only the "Cafeteria" and were very please with it.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest I am extremely grateful to read your review and realize that you have enjoyed your stay with us. It is very generous of you to give us such a score in tripadvisor for our services, I appreciate it very much and we are very happy :-) indeed. It is our main determination to be useful, unique and authentic with our guests and provide good quality services. Thank you for sharing your comments with us. I wish to express again my gratitude for this immense support. We look forward to meeting you soon. L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Overnight stay for an early flight"

2
05/11/2016

This is a handy hotel for the airport at Barcelona only trouble is it does not live up to normal best werern standards as I've stayed in many , service was poor food menu was poor and once received was of a poor quality , reception service was a joke , waited over 25 mins to get my room card changed as it didn't work initially ( wife was sat in the corridor with our bags all this time) so would not recommend this hotel and shall not be using best western for a while

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you very much for writing this review on tripadvisor. We are concerned about your complaints and we would like to thank you for sharing them with us. Please accept my apologies for this regrettable delay to edit a new card; this task takes no more than one minute to be finished. I will do my best to find out why it took so long. In regarding your complaint about our Restaurant, I may assure you that our Restaurant provides every week a different good quality Menu as well as a good quality selection of dishes from our "a la carta". At the same time our staffs are trained professionally in order to give a good overall experience (serves know the menu well, are courteous and maintain a positive attitude) under a supervision of a good business management, with the only purpose to give a good experience to our guests. This is our main intention with this important service and we really care about it. Sorry, if we could not meet your expectations. Once again, we apologise for any inconvenience we may cause you and trust that you will reconsider being again a guest from this hotel where you will be always very welcome. Thank you for your kind attention. L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"By the airport"

5
01/11/2016

we had a very good stay in this hotel , friendly staff , swimming pool, great breakfast ( i do not know if is included because our airline paid for it due to overbooking ) would stay here for sure again , not much to do around hotel but Metro is only a couple blocks away Clean and modern rooms and washrooms

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest We are pleased to know that you have found most of our services of your convenience and you have had a pleasant stay with us. We are honoured to receive your review and we are looking forward to welcoming you again in our Best Western Hotel Alfa Aeropuerto. Best wishes and thanks for being our guests. Yours sincerely L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"????? ?? ??. Double the payment "

1
28/10/2016

?? ????? ??? ?? ?? ??? ???? ??? ?? ??? ????? ?????? ??? ?? ?? ?? ???? ??? ??? ?? ? ???? ?. ??? ??? non cancellation policy?? ?? ? ???? ?. ? ??? ???? ??? ??? ??? ???? ??? ??? ???? ??? ?? ? ??. They double the payment when I made a reservation and I had to fight so long. Even when I checked in, they said I didn't pay. They are keeping make payment issue!

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for your comment and time to write it on tripadvisor. I am concerned to read that you had some issues regarding your reservation and its payment in the hotel. It will be good if you can contact me and inform me about what happened, then I will be able to assist you and give you a proper answer to your complaint. Please, do not hesitate to contact me! We look forward to meeting you soon. Yours sincerely L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Perfect for a post cruise stay"

4
24/10/2016

Hotel is located very close to the airport and has a free shuttle service to the airport. It is also close to a subway station (about 5 minute walk). We disembarked from the cruise ship and took a taxi to the hotel for 28 Euros. The hotel provided luggage storage for us since it was too early to check in. We then walked to the subway station and got to the centre of Barcelona in 15 to 20 minutes. We bought a 10-trip ticket for 12.5 Euros. The ticket can be used by multiple people and is therefore a great value. We had a great dinner in the town before returning to the hotel. We had a nice room with double bed. Amenities were basic and not luxurious. The room was clean, quiet, and had a nice view and the bed was comfortable. There was, unfortunately, no coffee maker in the room which I took for granted in most hotels. There was only hair/body liquid in the shower in a big dispensing bottle. There was no hair conditioner. Front desk staff was very helpful. There was no bellboy service. All in all we are happy with the experience. I recommend this hotel to those who is happy to settle for a little less luxury for a good value. The location is very convenient for us.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest I have very much appreciated reading your comments on our property and the quailty of the information mentioned on it. I am particularly happy to know that your stay with us met your expectations and that you should recommend us. I may say that we like to be a hotel which looks real, sincere and useful. Thank you for this great support and for your time. We look forward to the pleasure of serving you in the near future. L.Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Good hotel but could stand some work"

4
24/10/2016

The hotel staff were very pleasant and professional. The bed was extremely comfortable. They hotel however needs to upgrade the inside interior walls as they looked poor. Paint and appearance needed help. Worth a stay.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest I would like to thank you for this review. It is very important for us to know that everything during your recent stay in our property was good and we appreciate very much your "worth a stay". I am pleased to inform you that in a very short time we will introduce new changes in the appearence of the things you have related in your comment. I must precise that gradually we will be upgrading the quality of the Hotel. We hope to see you again! Your truly L.Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Good preflight hotel"

3
19/10/2016

Stayed 2 nights post cruise and pre flight home to Canada. Room on the small side ,bed very comfortable. Area very industrial and nothing for tourists. There is a bus #21 very close and will take you to the bottom end of Las Ramblas. More convenient to take a taxi. Will cost 17-20 Euros. 4 of us shared so this wasn't too bad. Breakfast buffet is very good,cost just under 11 euro.Very convenient on pre flight morning. Shuttle,you order the day before and chose time.It was prompt and appreciated! Would stay here one day pre flight ,but if staying to tour and see Barcelona would chose to stay closer to down town.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for this review. As we have pointed out on a number of occasions our main purpose is to maintain satisfactory levels of quality in all our services and to be useful for our guests. We are pleased to know that you had found most of our services suitable and you had had a pleasant stay with us. Thank you for choosing the Best Western Hotel Alfa Aeropuerto. We would like to see you again with us in the near future. Cordially yours L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto Your hub between the Mediterranean destinations and home

"Very nice hotel"

4
17/10/2016

Stayed one night before Mediterranean Cruise... Very clean.. Bathroom fixtures were great. No facecloth only 1sponge for 2people. We had to ask at the front desk how to turn on the lights. (Card key) We went down to the bar for a drink. Asked if we could get a light snack and they made us a toasted cheese sandwich which was nice because they were closing the grill. Everyone was very friendly and helpful.

907tob, Director de Relaciones con Clientes at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Ms Doreen Every time we read a new good comment from a guest it gives joy to the team. To read that everything went fine: the hotel, their cruises, the meeting, the visit to town, the next morning fly back home, whatever reasons a guest chooses to stay in this hotel is fine. I see every day our guests arriving to the hotel and enjoying our services: the attention, the rooms, the food, the shuttle... We like to feel useful. That is why we are pleased to know about your time in this hotel. We are looking forward to seeing you again. Thanks, L. Tobías "Be My Guest Department" Best Western Hotel ALFA Aeropuerto

"Better than expected!"

5
07/10/2016

We were looking for a convenient overnight hotel close to the airport as we were flying in on the Thursday and returning to the airport the following day to meet up with other family members. After reading mixed reviews I was not over confident that I had made the right choice. It was apparent that it was not on the "doorstep" of the hotel, but required a shuttle bus, however this was free and frequent so I wasn't over concerned. So, after ringing the hotel from the airport, we were given easy to follow directions as to where the bus would pick us up. Basically, out of the doors and turn right, 150 metres down the path. We easily spotted the white mini-bus with the Best Western logo on the side. The driver was polite and helpful. The journey was about ten minutes. Once at the hotel check -in was efficient and speedy. Our room was very clean, free wi-fi too. All required toiletries provided plus more! We decided to eat in the hotel restaurant, which was not busy, although it didn't open till 8pm and we would have preferred a bit earlier. We chose the 3 course set price menu. (I think it was €19 pp) The quality of the food was excellent, way above our expectations! The service too was polite and attentive. We enjoyed a quiet and comfortable nights sleep Now the breakfast experience which from previous reviews I was very unsure of. It was superb! It was hot, it was plentiful, it was fresh, it was constantly being topped up and being a buffet one returned as often as one wished. I have noticed a mr Tobias responding to trip advisor reviews and when I saw the gentleman at reception I just had to speak to him. I have never met a member of staff so conscientious and concerned for the well being of his guests, it was a pleasure to meet him. In summary, this hotel did perfectly for us the job required, a decent, well priced, accessible hotel for a relaxing first night stopover to start our holiday. All the staff we met were courteous and efficient. I recommend this hotel!

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Mr Phil What a nice surprise to read your review with this accurate description nicely reported of some of our main services, describing their quality and importance from the point of view of a guest who enjoys them. This is the reason why we value the input and feedback from our customers, especially and in this occasion so generously given from you. In adition to this we would like to encourage our customers to participate in tripadvisor as you have done. Thank you very much for what you wrote about me, it was a great pleasure to have the opportunity to meet you and talk for a little while. It is a great honour to count you among our guests. Please, give my regards to your wife. We will wish to see you again. Yours sincerely L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"best designed bathroom EVER"

5
25/09/2016

Hotel Alfa aka best western hotel alfa aeropuerto Barcelona We arrived late-ish at the end of a longish travel day and they were serving dinner until 11 pm. Had a perfectly adequate 19.5 euro prix fixe dinner just in under the kitchen closing. A welcome convenience as we were there b/c we were in transit between arriving from Granada and flying home to the US next morning. (Total length of stay: 12 hours). The room for 3 (traveling economically with our adult son) accommodated the third on a v. cool sideways murphy bed: much more comfortable than the foldaway or couch option. Room was v. small, which for a transit night was fine. More importantly, it was beautifully designed in every detail, which we appreciate, three architects traveling. In particular: the bathroom! Wow. Best designed bathroom ever. Clean lines, elegant shower, nicely detailed/thought through. The lobby had a number of amusing design features. I think my only objection is their promotion of themselves as the closest to the airport. A quick Google search suggests otherwise although the airport shuttle worked perfectly. It just seemed like the longest 5 km ever.

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guests It is a great pleasure to be honored with such a nice review from you "three architects traveling". Thank you for this amazing reward. As I have been saying in previous responses our Best Western Hotel Alfa Aeropuerto is staffed by caring and brilliant people who love what they do: to serve our guests. The team would like to thank you for your support and time. L.Tobias Be my Guest Department Best Western Hotel ALFA Aeropuerto****

"Nice Hotel"

4
25/09/2016

Nice decent sized room. Restaurant very nice with attentive & friendly staff. The breakfast buffet, though a little expensive, had a very good selection & variety. The staff at the reception could have been a little more friendly.

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest We are extremely grateful for the response and support that we have received from your review. Our team works together to provide quality and individualised care for guests. I will mention your comments and we will discuss together this "little more friendly" that you've remarked ;-) Thank you, Mr Fran, for your comments and time. We hope to see you again in our BW Hotel Alfa Aeropuerto. Best regards, L.Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"Friendly staff!"

3
23/09/2016

I liked my stay at Best Western Alfa in Barcelona mostly because the staff were so friendly and polite. The room was not spectacular but it was clean. The restaurant was also clean with nice food. It was very close to the airport and thats what made me choose this hotel. I did book a room (online) with a double bed and got two singles next to rachother... i could have asked to be moved to another room but i didnt want to make a big deal out of it. The downside is that the pool that was advertised in the pictures of the hotel does not seem to exist... not in the way it was shown. There was not glass ceiling above the pool and it is a very small pool. It was not the best hotel experience but i would recommend the hotel to others.

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest I apreciate very much your comments and your review on tripadvisor. It is very important for us to see that our services specially the relations with our staff were good and you felt fine and confortable while you stayed with us. To be honest taking care of our guests is one of the most important purposes of our team and we feel every day confident about that. At the same time we think that we still need to do a lot of work in order to meet high standars and therefore like to learn from your feedback. Please, do not hesitate to visit us whenever you wish. L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"Nice Hotel in Industrial Location of Barcelona"

4
16/09/2016

We're arrived in Hotel Alfa Best Western in Barcelona. We've drove from Canne France to Hotel Alfa Best Western located in Barcelona, and first impression was Hotel in this industrial location? It was a little challenge to find this Hotel because we never expected to have Hotel around Industrial area which we saw so many Big Rig drive by. That was our first impression, however, other than first impression of this Hotel, it was quite nice to stay at this Hotel. We stayed 3 nights at this hotel and we used bus (21) to downtown everyday to enjoy the city of Barcelona and bus stop is right front of this hotel. Plus facilities of this hotel was very good, room was very modern, breakfast buffet was tasty, kind of small, pool, sauna, tiny gym was OK (better than no pool, sauna, and gym). Staff (Emaniel) was very friendly and knowledge around this area. Overall, we did pretty satisfied with stay in Hotel Alfa, just be careful if you're driving to this Hotel, like we said, never expect hotel in this location of Barcelona.

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest We are extremely grateful for your comments on tripadvisor. We were deligthed to have you as a guest in our Best Western Hotel Alfa Aeropuerto****. Thank you for your time and great support. We hope that we shall soon be able to have you back with us. Yours sincerely L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"airport hotel barcelona"

4
16/09/2016

stayed here one night between flights. directions to place of pick up for shuttle at terminal 1 were confusing. just follow signs for G, or ask someone how to get there. you leave the arrivals hall out door G, cross a long elevated hall, then take the elevator downstairs. do not take the first elevator down while still in the arrivals hall. once you leave the elevator, turn LEFT (website says turn right). walk past motorcycle parking until you see a row of angled parking where the hotel shuttle vans are waiting. it is across the street from the car parking garage. this hotel's van is white (as most of the vans are). the sign stating that it is for alfa aeropuerto is very small; either i missed it or the van never showed up for the 9:15 PM pickup. there are some other words on the van that may have caused me to think that the shuttle was not the correct one. regardless, i waited at the shuttle point from ~ 8:45-10:05 PM. i diligently checked every van that pulled in. it was an extremely frustrating experience to say the least, especially when i had been up well over 30 hours by that time. i was about to give up and return to the arrivals hall to search for a taxi when the van showed up. and i almost missed it at that time....the driver is supposed to walk up and down the loading area, announcing the hotel name; i am certain that she did not do this for the 9:15 pickup (if she actually arrived). i would not have missed the shuttle if she did the announcement. the room was fine, the bed nice and firm. the combo soap/shampoo product did not lather very well; i used my own shampoo. it appeared that there was AC? it was hard to tell--all automatic, could not adjust, and never came on. i slept with the window open; was a little stuffy, and noisy in the morning, but thanks to exhaustion and ambien, i slept well. the breakfast was good--self-serve espresso/coffee machine, breads/rolls/sweets, eggs, cheese, meats, yogurt/fresh and canned fruit, juice. i will be returning to this hotel twice more on this trip, so will add more comments if i feel that they might be useful.

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for the time to write this review with all this useful information. I am very pleased to know that most of the services that we provide were of your convenience. In relation with our free shuttle service I may say that indeed is the Parking G the pick up place for all our guests arriving by Terminal 1. We have scheduled this service to pass every 45 minutes by this point with the obligation from our driver to announce his arrival in spite of the identifying signs and logos of our Best Western Hotel Alfa Aeropuerto**** that the minibus carries. This service goes every day from 05:00 until 24:30 (Parking G/Terminal 1) and 24:45 Terminal 2/ at C point). I apologize for the time you waited our shuttle and I would like to inform you that I would be monitoring this service closely. We look forward to meeting you soon. Yours sincerely L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"Not Close to the Airport"

2
13/09/2016

We stayed here one night after an amazing 7 day cruise. Before leaving on our cruise we had stayed 2 nights in another hotel in the city center and loved it. We chose this hotel because it was advertised as being 4 star and near the airport (which is, in my opinion, very far from it). The front desk staff were very accommodating as we arrived pretty early for our check-in. They asked if we required a complimentary shuttle to the airport which we booked right away. What we didn't know is that the taxi we took to get to the Alpha probably costs the same thing to get to the airport from any city centre hotel. Yes the room price was cheaper and it seemed quiet but once you got in the room the flaws started showing. There are commercial grade soap dispensers (like you see in public bathrooms) in the bathroom and shower, which clashed horribly with their contemporary design (showing signs of wear and tear). The complimentary items in the bathroom included a packaged sponge that I was not sure should be used to wash myself or the floor with (see attached picture). The travel size tissue package had already been used and not replaced, and there was also a shoe shine sponge and hair comb (which were thankfully not opened). I will refrain from talking about the water drainage issues and ceiling stains, but they were present. The free wi-fi was very picky and would drop our connections constantly, it was ridiculously annoying. I was trying to upload pictures to Facebook and to my Dropbox and I kept getting error messages. I gave up trying to talk to my kids by video chat and waited till we got to the airport the next day. There was a safe available in the wardrobe for our use but we would have needed to ask the front desk a key for (it was not digital and unpractical). The cherry on the sundae was the fact that they seemed to have a nice restaurant but it was not open between 4:30pm and 9:30pm. When you have an early flight the next day you don't want to go to bed late on a full stomach! With no other places near to get something to eat they offered us a choice of 3 kinds of cold sandwiches or 3 types of pizzas. I have a friend who also has a room booked there next week and I have warned her to look for something else if she can.

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Ms Christine I would like to thank you for your review on tripadvisor. I may say that I have been reading your comments several times and I have been taking notes from them. Your feedback and the conciseness of it, no doubt, it will help us to modify even change things from the Hotel. The customer perception, in this respect, is very important for us as we are always seeking how to improve our services. I would like to remark three things: our Restaurant opens every day for dinner at 20h not at 21:30h. Our WIFI normally gives a very good service as we do not use to have complaints about it. And on the information available in each room (directory) the customer can read about the possibility of getting brand new toiletries for free, 24 hours a day, with a simple phone call to the front desk we bring them to the room. Giving like this a rational use to this articles and helping to make the environment more sustainable. For the rest of the issues mentioned in your review I may inform you that I will supervise the whole and I will improve them as much as I can. I really apologise, Ms Christine, for not being able to achieve your expectations while you stayed with us. Thank you for your patience and time. We would like to see you back in our Best Western Hotel Alfa Aeropuerto**** a place where you will be always welcome. Assuring you of our best attention at all times we remain. Yours sincerely L. Tobías "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"Mmmmmm!"

4
13/09/2016

This hotel is nice and have a good location in Moscow but needs some improvments for some rooms the staff is good and friendly but they need to learn more english they do their best but still need practicing . Room service the most bad thing in this hotel . Everything avilable in this hotel you do not need to go far away from it.....

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest I would like to thank you for your interesting review on tripadvisor. I appreciate, Mr Ahmad, your comments which we all have found very importants (I need to remark only a small thing from them, that our location is Barcelona). However, I will be glad to supervise personally those services that dislike you, particularly our room service. I should remind you that our room service is available 24 hours from any room of the Hotel and it can be ordered from a varied list of Mediterranean dishes and drinks reasonably priced. We appreciate very much any feedback from our guests concerning their experiences in our Best Western Hotel Alfa Aeropuerto**** because we are always willing to improve our services. Thank you very much for your time and support and I really apologise for the inconveniences. I look forward to serving you in the future. L. Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"Close to airport "

5
06/09/2016

Excellent hotel Only spent 1 night but will stay again. Nothing too much trouble They booked us a taxi for the next morning to take us to the port Only thing we didn't sort out was arranging a pickup from the airport to the hotel so next time that will be in place

907tob, "Be My Guest" department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest It is a pleasure to receive from you such amazing support and to see that your stay with us was fine and great. We do have a good service from/to Barcelona Airport and I always encourage our guests to phone the Hotel in case of doubt at picking up our shuttle in the Terminals of the Airport. I would like to remind you where to take it: Terminal 1 at Parking G and Terminal 2 at C (hotel buses stop, in both places). Thank you for this lovely comment and, of course, your time. I will be delighted to see you back again in our Best Western Hotel Alfa Aeropuerto**** With best whishes for the future. L. Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"OK.."

3
02/09/2016

Close to El Prat airport,good shuttle mini bus service,hotel restaurant is OK and check in/out quick.room a bit aged but with nice bed.WiFi room were good.one of the best option next to the Barcelona airport

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest I would like to thank you for your comments in tripadvisor. I really appreciate your assessments on our services. I always like to stand out our free shuttle service to/from Barcelona Airport as we believe is an excellent option for all our guests. Thank you again, Mr Dragan, for your time and support. We will like to see you soon in our BW Hotel Alfa Aeropuerto. Yours sincerely L.Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"Unexpectedly nice!"

5
02/09/2016

We missed flight had to stay in best western hotel Alfa for one night and were surprised how nice it was. Rooms are clean and spacious. Bathrooms are modern and beautiful. Food was very nice too! Service was excellent! It's located pretty close to airport and they have shuttle service. If you would like to go to Barcelona you can take a bus or taxi. It will take about 15-20 minutes to centre of Barcelona. However there is nowhere to go if you would like to take a walk. We would stay there again and recommend it.

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest We are very glad to read this marvelous review with its highest score in tripadvisor. I am pleased to know that you have enjoyed your stay with us and you have found all our services of your convenience. I will communicate your valuable comments to all the members of our team. Thank you for this great support and for your time. We look forward to the pleasure of serving you in the near future. L.Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"Convenient to the airport"

5
01/09/2016

We only stayed one night between flights. Room was clean, staff were friendly and helpful and the shuttle bus was very convenient to use. There is not much nearby in the way of restaurants etc, but you expect this at an airport hotel. The food in the restaurant and the breakfast is certainly sufficient.

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest We are extremely grateful for the response and support that we have received from your review. Our team works together to provide quality and individualised care for guests. I will mention your comments to them. Thank you, Mr Angus, for your comments and time. We hope to see you again in our BW Hotel Alfa Aeropuerto. Best regards, L.Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"Nothing to write home about"

3
31/08/2016

I stayed here overnight after a flight delay. I suppose geographically it's close to the airport, but after the 20 minute shuttle bus ride it didn't feel like it. Hotel exterior and lobby and bland and poorly decorated, but the rooms are clean, big enough and the beds are OK. Breakfast was awful- nothing hot, diarrhea colored coffee, pre-packaged cold cereal for 10 Euros.

907tob, Be My Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest Thank you for your review in tripadvisor. I am glad to read that some of our services were of your convenience. I would like to put special interest in those which you did not find convenient, as our lobby decor and the quality of our breakfast buffet. I will verify personally the quality in both and if it is necessary we will start some changes in order to give a better look and rank to them. At this moment we offer in our buffet a wide variety of hot drinks as: coffee, descaffeinated coffee, american coffee, coffee with milk, capuccino, chocolate, and a wide range of teas. About the differents aspects/characteristics of our coffee (aroma, acidity, body, flavor and taste) everything seems fine and according with the extraordinary quality of our supplier. I would like to mention that one of the most important missions of our team is to learn about guests needs and whishes. Thank you again for the comments and for your time. We would like to see you in our BW Hotel Alfa Aeropuerto soon. Best regards L.Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"bittersweet not Best Western quality"

3
27/08/2016

You get what you pay for and maybe less. If you want what they offer on website you may not get. what can I tell you about this hotel plus they should advertise that breakfast is extra. Very nice front lobby beautiful surroundings these palm trees and banana trees in the courtyard near the cafe are lovely some very nice places to just walk and think. Here are the good things breakfast is delicious although it is very expensive for a buffet especially when American hotels offer the same breakfast with your stay for complimentary. The water for the bathtub was very hot however the showers did not work the blow dryer in the room did not work the air conditioning is slow and rattles as yet we were able to eventually the room however electricity does not work without the card in there so very slow rolling down the room in August 2016. Website says that the pool is heated however it is not ... it is extremely cold this was refreshing after you get used to it specially after walking Barcelona all day in the August Sun in the city however it was an extremely cold pool not heated. The pool area is extremely dangerous to walk around esoecially the steps. As my husband slipped down the stairs and when I reported it to the office but they were just surprise and they didn't do anything did not make a report for him. I had to get ice from the bar so that I could help the swelling go down. I was a little bit surprised by the response from the staff when he hurt himself especially because they were so friendly when we arrived and they gave us a room right away even though it was before check-in. The beds were hard as rocks but however everything was clean towels Linens sheets very fresh and there was no problem in the room especially with cleanliness of the room. But The shower didn't work which was dissapointing. I Was disappointed when the blow dryer didn't work and there was no replacement from the front desk I had to dry my hair overnight and air dry it in the morning not my preference. The staff seem to be very good at working and keeping things clean i saw a lady clean the front and sweep everything whilel I ate breakfast in the morning she seemed to be the hardest-working person on this day. She was very impressive. The guy at the bar was so wonderful on Friday August 26th when we checked in and made me a delicious espresso and was so nice. I expected that the name and quality to be congruent with the Best Western quality that I receive in the United States of however I was mistaken it is not the same qualities that Americans are used to with Best Western so beware of that it is inexpensive close to the airport so you get what you pay for it's an average at best hotel.

907tob, Be my Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Ms Zoele Thank you, Ms Zoele, for all your positive comments that you have kindly described in detail. Our team works together to provide quality and individualised care for guests. No doubt that your comments will help us to achieve our aim. We would like to think that your husband has been fully recovered from that unfortunate slip in the steps of the pool and nothing seriously happened. I really apologize for that incidence and the lack of response of the staff that you addressed to. Probably, we misunderstood you. I cannot think in any other reason as we are always willing to help any guest under any circunstances. It is always good to remark that the Hotel always recommend to use right rubber shoes for pools and not to walk/run barefoot in this facilities. In relation with the failure of the shower and the hairdryer of your room it is important to report them to the front desk, because in cases like this we send immediately to the room our maid/porter with a spare hairdryer or our technical staff to fix it. Eventually and sometimes we sort complaints out just showing the guest how to use it properly. I would like to apologise, Mrs & Mr Zoele, for all this incidents, and to thank you for your comments in tripadvisor, for your time, your support and understanding. We look forward to the pleasure of serving you soon. L. Tobias "Be My Guest" department Best Western Hotel ALFA Aeropuerto **** Your hub between the Mediterranean destinations and home

"Enjoyed our stay"

5
23/08/2016

We spent one night in Hotel Alfa, we felt welcome by the staff. Everybody was very corteous. Food at their cafe was delicious! Highly reccomend it. Very close to the airport also there is a bus stop at the corner to get to town it's only about 20min.

907tob, Be my Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guests It is a great pleasure to be honored with the highest qualification in tripadvisor. Thank you for such amazing reward. As I have been saying in previous responses our Best Western Hotel Alfa Aeropuerto is staffed by caring and brilliant people who love what they do: to serve our guests. My team would like to thank you for your support and time. L.Tobias Be my Guest Department

":) !!!"

4
21/08/2016

Got to the hotel @ 6am to spend a day in Barcelona Spain. Was able to get a room relativity quickly :). The young lady @ your front desk was polite , Kind and helpful. rooms were clean and comfortable. WE decided to tax a Bus to town (2.15 Euro's) and about 23 min. it was a direct run. and dropped us off in town by Not far from World Trade center. Had a shuttle to the airport and a wake up call . had a Nice time. would go back again

, Be my Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest I am very pleased to know that you had a good experience while you stayed with us in our hotel. We love to give our available rooms as soon as possible (for early check in). Knowing that most of our guests are coming from the Cruise Terminal very early in the morning, the best idea/option for us is to provide the possibility to store their baggage for free and to offer their rooms (early check in), as you said: "relativity quicly". Communication from the Hotel with the center/Ramblas and to the Airport are pretty fast. The first with public buses and metro/subway located near us and to/from the Airport with our free shuttle service. Anyway, thank you for such an interesting review and tittle :-). We would like very much to have you back and to give you a nice welcome again. L.Tobias Be my Guest Department

"Nice hotel but far from town"

4
18/08/2016

The staff here (ex - Sylvia) are WONDERFUL! So helpful, polite, and knowledgeable. The only problem is that this hotel is in an industrial area snd a 20 Euro taxi ride from downtown. But the rooms are great (really new and clean) and the food is good!

, be my Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest I agree with you, all our front desk staff are really great willing to assist any guest with a question in mind. We are close to the airport (with a free shuttle) and also close to the Natural Park of the Delta del LLobregat (nice walks, nice rides withs our rent a bikes). But if you wish to go downtown to stroll for a few hours, apart from the taxis that you have mentioned, there are plublic buses every 30 minutes and a metro station in just about 8 minutes, Line 9 (Mercabarna station) all this services will take you to Ramblas or nearby in approximately 25 minutes. Thank you for your comments and for your time. Hope to see you back!! L. Tobias Be my Guest Department

"Very good for visitors in Mercabarna"

4
18/08/2016

The Mercabarna wholesale market of fruits its just in the back, you can see it from the window and walk 50 meters to the main gate. Subway station is 800m from the Hotel and brings you to downtown or airport. You can rent bikes to seightseen in the river near by. Room is well decorated and modern for a business travaller. Breakfast is typical for an European hotel, nothing extra. Free shuttle bus to the Airport. I think it was overpriced as a 5 stars Renaissance in down town was charging the same.

, Be my Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest Indeed Mercabarna is "The food Hub of the Mediterranean-Barcelona" a very interesting place to visit. And in a just a few words you have described most of the possibilities around the Hotel. I would like to remark a couple of things that we have a hot buffet breakfast with fresh and daily food and fruits from precisely this place Mercabarna as well as our restaurant and cafeteria. Best quality from the best place to buy it. This month of August we have increased our prices for different reasons especially becouse we have been receiving good reviews from all over, being our room occupation one of the best in years. Thank you for your comments and time. Hope to see you soon! L. Tobías Be my Guest Department

"perfect roons for traveling guys"

5
07/08/2016

We went to a trip to Barcelona. Sightseeing and beach was the aim. The o the other was to find a airport close hotel. The first surprising service was a fee free transfer from the airport. We weren't able to check in in the early morning but it was no problem to find a room for dressing and storing the luggage. After a long day in the city we approached to the hotels and our room. All was clean and very comfortable. The third bed we needed was prepared and we had a sweet silent dream. Thank you very much for the great service!

, Be my Guest Department at BEST WESTERN Hotel Alfa Aeropuerto, responded to this review
Dear Guest Your Welcome! It has been very nice to read such a marvelous review. Thank you very much indeed and hope to see you again. All the best from my team and me. L. Tobías Be my Guest Department

"pleasant affordable option"

4
03/08/2016

this is a clean hotel offering shuttle service from airport. we arrived at a busy time and had to wait several minutes for the shuttle. The service at the hotel was above average. Good hotel for price. not close to any attractions or good food

"Best destination if you have flight"

4
01/08/2016

I've been in the hotel only one night, i made it my final destination before my return flight to my country, because it is close to airport and also they have Airport shuttle, so I guarantee my ride to Barcelona Airport, the hotel is nice I couldn't take pictures because I was very tired the room is nice and clean, the stuff are helpful nice I like to thanks them all

"Close to the airport"

4
30/07/2016

I stayed in this hotel for one night only, as I needed to take a flight early on the next morning. I had the possibility to reserve the hotel by phone: really useful. They have a shuttle that leave on every 30 minutes that have to be reserved. They leave you in front of the departure hall. I will return in case

"A good airport hotel!"

4
30/07/2016

For our last night in Barcelona after our cruise, my cousin and I chose Best Western Alfa Aeropuerto. I must say we were pleasantly surprised. While the airport hotel part may be a bit misleading (you have to get a free shuttle to the hotel---more about that later), its still a nice little hotel, especially for the price. The staff was very friendly and helpful with any questions we had or any information we needed. They also gave me change for 20 euros so that I could ride the bus into the city center. The air conditioning worked well (which was nice after another hotel we stayed in pre-cruise) and the room was clean with a nice big bathroom and walk-in shower. The hotel would be perfect except for the location. However, if you are willing to ride a bus or take a taxi into the city and spend more for transportation, its worth looking into. To be honest, I would consider it next time just for the air conditioning! The hotel offers drinks and snacks for sale (high priced of course) and there is a restaurant bar that you can order and room service, though we never tried either. Concerning the shuttle: The hotel is about 15 minutes or so from the airport. This was the biggest issue I had with the hotel. I don't mind getting a shuttle to the hotel and the shuttle is free, which is nice. The problem was that we had to wait over 30 minutes in the hot sun for the shuttle to finally come around. After a flight from Athens, we just wanted to get to our room and relax! Other shuttles were coming around every 15 minutes or less but we finally had to call to make certain when the shuttle was coming. Once we got into the shuttle, it was a quick ride. For the return trip in the morning, be sure and let them know in the morning what time you leave and they will schedule a shuttle for you to leave for the airport. Bottom line: Great price, not-so great location unless your willing to travel via bus/taxi. Good air conditioning and clean rooms with a good-sized bathroom.

"Overnight...unexpectedly fabulous"

5
29/07/2016

Needed to stay overnight for an early flight. We were exhausted. The room was great. The bathroom was so nice. For a best western...it was fancy. They have a shuttle to a different from the airport. Little mini market in hotel.

"One night stay"

4
27/07/2016

Room was clean, perfect for resting and recharging before going on a cruise! They also have a restaurant and bar downstairs which is great bc there's not many options for food nearby. And the food isn't bad either! I had a goat cheese and pepper pizza and it was great. It is a little loud outside so don't plan on sleeping with the windows open. It was also a little hot in the room too. There is a free shuttle from the airport to this hotel because it is not directly. The shuttle comes around every 30 minutes or so, but there is no timetable, so you just kind of have to stand outside the shuttle area and wait, but it will come I promise. Taxi fee to the port was like 27 € if I remember correctly. Good option for convenience.

"Great amenities make this a great value!"

5
26/07/2016

This hotel is close to the airport, provides an airport shuttle, has a cafeteria and a restaurant and a swimming pool and sauna. Although the area is more industrial, there are walking/bike paths along the delta and El Prat Park. Bikes are available to rent from the hotel. The rooms were comfortable and the staff were extremely helpful.

"Great stay, great service"

5
25/07/2016

We were there to sleep before travelling to Menorca island and the service as a whole is perfect for the needs we had. They have a free shuttle service that takes us to the airport (in check-in they tell you what time you need to reserve), a great breakfast buffet, very friendly staff, nice and spacious rooms. Additionally the have a little shop just behind reception in which they sell bath related items (cream for shaving, ), souvenirs and chocolates. Recommended.

"Not an airport hotel"

3
18/07/2016

It all starts at the airport. Hotel Alfa profiles itself as an airport hotel, but it isn't actually connected to the building (not even close!). So one needs to use the free shuttle service. Finding this is a challenge. The signs at the airport are clear enough. But once at the shuttle bus place there's no time table and no assigned parking spots. Guests have to randomly run around to check if the shuttle bus that stops belongs to their hotel of choice. The shuttle bus from the Alfa Hotel had a story to tell. Literally! The "check engine" light was on all the time. Also the "oil" warning was on, requesting the driver to stop, immediately. When I said something about this, the driver simply replied the warning lights where broken rather than the engine. Still, if the engine really breaks down the vehicle will loose braking power and steering power and that's frightening. Even faulty warning lights should have been checked right away! Aside from this, the Hotel Alfa is a decent place. The inside looks modern and clean. For a remote hotel (it isn't close to the airport or the city centre) it offers a lot of services and facilities. My room (#401) also looked modern and clean. One thing that needs improvement is sound insulation, because I couldn't just hear the people in the other room talk I could even hear every sound of their smartphones! When a PLING sounded, I thought it was a message arriving on my phone while in fact it was the neighbour's phone. Breakfast is very relaxed: it's available until 11 am, so one can sleep in late and still enjoy breakfast.

"Lovely"

5
10/07/2016

Stayed here for 2 nights, very nice stay, room has everything you would need, fridge which is stocked with drinks daily, nice bottle of wine left in our room as it was my friends birthday, beds comfy, very close to public transport, bus stop right outside the hotel that will take you direct to Barcelona, staff are lovely and helpful, would stay here again :)

"Long stay"

4
02/07/2016

Hotel was nice. Staff very friendly. Stayed for 13 days on business Room was spacious , clean and comfortable. Hotel is not in the greatest area but there is a bus just outside the door of hotel and a metro stop 10min walk . My only complaint was restaurant is open 12-4p and 830p-11p. For non Europeans dinner times might be too late and nothing around hotel as far as dining options

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Mary S ; Thank you for your time leaving your opinion about our Hotel Best western Alfa aeropuerto, we are very happy that you liked our hotel and its services , we take note of your advice about our restaurant´s timetable. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Barcelona long weekend stay."

4
02/07/2016

Hotel was good but no where to go near it. You could however get to the main part of Barcelona, Las Ramblas etc by using the No 21 bus with the bus stop right outside the hotel or a 10 minute walk up the road to get onto the metro.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Nicholas B ; First of all thank you for your time leaving your opinion about our HOTEL BEST WESTERN ALFA AEROPUERTO. We are very happy that you liked our hotel, and we hope you can return as soon as posible. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Airport Hotel"

4
01/07/2016

This hotel is not a really fancy one. But the location is good! it is close to the airport. you can get to the airport by free airport shuttle. The room was quite good, clean, and comfortable. Wifi was free and quite fast!

"good hotel close to airport"

4
26/06/2016

Hotel was reasonably priced and close to airport with free airport shuttle. Bathroom was nice and clean. Ate sandwiches at bar area and they were ok to good. there is not much in the immediate area so without a car restaurant/bar is really only option. We would probably stay there again if we needed a hotel close to the airport.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Jim D ; First of all , thank you for your time leaving your opinion about our Hotel Alfa aeropuerto , we are very happy that you liked our hotel and its services We hope you can return this year!! Many Thanks. Jordi López Manager Hotel Best western Alfa aeropuerto

"Overnight stay for next day flight"

4
26/06/2016

Hotel was nice and staff friendly, not all staff could speak English. Shuttle bus and wifi was very good and free which was a bonus. Breakfast was included in the price we paid (€10 approx) but not much hot left only bacon which looked greasy anyway. Opted for dinky crusty roll with ham and cheese but ran out so 4 dinky rolls had to feed 3 of us. We asked for more but they said they had ran out. No other options unless you like thick white bread or cereal with milk (not chilled so quite warm). No croissants left either. We ate in the restaurant €19.50 for a set menu (3 courses) which was nice but if you opt for the normal menu it can be quite expensive.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Linda B , Thank you very much for leaving your opinion about our Hotel Alfa aeropuerto , we are very pleased that you liked our hotel and our services and we take note of your suggestions. Many thanks. My best regards. Jordi López Manager Hotel Alfa aeropuerto

"Very comfortable and efficient airport hotel"

5
11/06/2016

My husband and I stayed at this hotel before taking a morning flight out of Barcelona. After reading some of the reviews on trip advisor we were surprised to find the hotel so nice and accommodating. The staff were all efficient and friendly, the room was very nice with modern fixtures and large for a European hotel. The shuttle to the airport was efficient and on time. The restaurant was fine.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Laura R ; First of all , thank you for your time leaving your opinion about our Hotel Best western Alfa aeropuerto , we are so happy that you liked our hotel and all its services , we wait for you, next time you come to our city. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"moto gp catalunya"

5
09/06/2016

A great experience, and excellent hotel,very friendly staff, in particular Manuel Fernandez could not have been more helpful and kind towards us,other staff we had dealings with included Srta. Estel who again was more than helpful,this made for a truly brilliant three night trip. Thank you all.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear John J ; Thank you very much for leaving your opinion about our hotel , we are very happy that you liked our hotel and specially our staff. We hope you will be able to come next month for the MOTO GP. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Great Price, Close to Airport and Accesible to the City"

5
08/06/2016

Great price, close to a Metro Station, Great connection to Airport via Free Shutte Bus. Restaurant has a good variety. Pizza is a must. Staff is good and speaks Spanish and English fluently. There is a market near the hotel. Will return to this hotel definitely.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Pedro M Thank you very much for leaving your opinion about our Hotel Best western Alfa aeropuerto, We are very happy that you liked our hotel , our restaurant and our transfer , thanks for coming to our hotel and see you as son as posible. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Shame the Shuttle Lets Them Down!"

4
05/06/2016

Stayed at this hotel for one night pre cruise. Easy check in and check out on departure. Reception desk staff friendly and helpful. Our room was nicely appointed, very clean with a good bathroom and very good water pressure. WiFi worked very well. Although the hotel is in an industrial area, if you go out the hotel, turn left and walk about 5 minutes to where the market area is, you will find quite a few bars and restaurants to eat in. Some of them stay open 24 hours a day!! We did this as we didn't want to wait until 8.30pm for the hotel dining room to open. Although we didn't eat in the hotel, the menus and pricing looked very acceptable. The Airport shuttle service definitely needs to be improved. We had to wait for 45 minutes from when we called the hotel, which on a hot day, with nowhere to sit or shelter from the sun, is not acceptable. Shuttles from other hotels arrived 2 or 3 times whilst we were waiting. This seems a common complaint for this hotel. It would be better not to offer the service if it cannot be improved. Next day, the taxi from the hotel to the cruise port cost 30€ (no hotel shuttle available). Overall we had a good stay at his hotel and would use it again, especially if the shuttle service was improved.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Esperanza 7 First of all thank you for your time leaving your opinion about our Hotel Best western Alfa aeropuerto. The feedback of our guests help us to improve our services everyday, we are very happy that you liked our hotel and its services and we take note of your remarks about our transfer. Thank you very much. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Good Airport Hotel With Shuttle Service"

4
03/06/2016

We needed a hotel to stay at for 2 nights while we waited for our Cruise departure. The Best Western Alfa met our needs in two ways, it had a convenient shuttle from the airport and there was a bus stop into downtown Barcelona right in front of the hotel. The hotel itself was not a usual airport hotel, it was over 20 minutes away in a totally commercial and truck stop area and isolated from any services. Hotel did however have a good restaurant that opened late in evening and had passable food. If you need a good inexpensive airport hotel in Barcelona, give the Best Western Alfa try.

"Nice Stay"

4
29/05/2016

Rooms are very nice and the Restaurant was very nice too. Stayed here for two nights on business and ate in the hotel restaurant both nights. The food was excellent and staff very friendly. The room was very clean and comfortable. The hotel offers a free bus to Barcelona town and transit from the airport very helpful.

"Not Your Typical Best Western Hotel"

2
24/05/2016

Located in an isolated part of Barcelona. Far away from shops and restaurants. Very disappointed in food service within the hotel. Food service staff were unfriendly and uninterested in their customers. An icy wecome to any and all that ate there. Very tiny guest service area.

"Nice hotel close to airport"

4
24/05/2016

We finished our transatlantic cruise from Tampa to Barcelona, and were looking for a hotel to fly out the next morning. Many of the downtown hotels were booked, so we decided on the Hotel Alfa Aeropuerto in order to make sure we made our flight out. We were dropped off at the airport after our tour of Barcelona, and called to get the shuttle. Unfortunately the shuttle wasn't marked very well -- it said "FONT" in big orange letters, and "Alfa" on some papers taped to the windows of the shuttle. We were expecting to see the "Best Western" logo, so we missed it once, and almost missed it again. Partly our fault, partly their fault. The hotel itself doesn't look like much from the outside. It is in an industrial area near the airport. Once we got to the hotel, checking in was fine. We got a room over the kitchen (124), which was a bit noisy until around midnight. Fortunately our white noise apps covered most of the noises. However, consider asking for a room away from the over the kitchen. The room itself was very nice. The bed was very comfortable, and the bathroom was very modern. I went down and looked at the pool and sauna; would have used them if I had more time. We wanted to have an early dinner due to our morning flight. No dice on the restaurant -- it started serving dinner at 8:30pm. I know that Spain eats late, but not all hotel customers are from the local area. They did have food for sale next to the front desk. There was also a gas station with some groceries and sandwiches for sale, which were actually very good. Other than that, you are pretty much landlocked in this hotel. One item of surprise was that there is a subway station about 800 metres from the hotel. With enough time, one could stay at this hotel and use the subway system to go to downtown, restaurants, or even the airport. Definitely worth remembering for later trips to Barcelona. The staff were all friendly, spoke English, and were always smiling.

"Business or Overnight Stay"

4
23/05/2016

We needed a hotel near the airport so we could return the next day to meet friends. Seemed to fit the bill. We assumed it was close to the airport and a shuttle was provided. Shuttle directions were good and we found it right away. 20 min. drive which you could have never have found on your own. Hotel is in the middle of a commercial area, nothing of interest close by. Spent the evening having a drink and dinner in the lounge which was very nice and reasonably priced. Room was nice, very modern bathroom with tub. Good buffet breakfast was extra. Easy shuttle back to the airport in the morning. (Must be reserved)

"Nice hotel"

4
20/05/2016

Nice, inexpensive hotel outside of the city. If you take public transportation, you need to allow about an hour to get to the city, but the price makes it a good option. The bus stop is right outside of the hotel. Friendly, helpful staff.

"Getting up is difficult except in the morning"

4
18/05/2016

I am not sure if this is a feature of the hotel to make sure no one is late for the morning airport shuttles but trying to get close to your partner in the provided king bed (i.e. two singles push together) was impossible. Any amorous approach towards my wife resulted in an ever-widening chasm between the easily shifting beds. The fear of falling into an abyss of dust-bunnies, or the remains of previous bed users tempered any thoughts of "last night in Spain" fireworks. Perhaps it was his knowledge of what was not going to transpire that evening which made the bartender so deadpan when I asked him to uncork a bottle of wine for our planned soiree.

"Great Hotel, Bad Reservation Service"

2
16/05/2016

Tried to book this hotel for my parents through "Gala Hotels." They provided me a reservation, room, confirmation code, and charged my credit card--only to then later email and state I did not have a room or reservation. They would give me a room at another hotel once I replied. I replied within ten minutes but they said they could not give me a room at that hotel for the rate they quoted. My parents meanwhile went to the lobby at the Best Western Alfa Aeropuerto and said the hotel looked great and the staff was amazing. I would recommend they stop using Gala Hotels as a booking agent.

"Convenient for the airport"

3
13/05/2016

I chose this hotel as I had an early morning flight for a day trip to Switzerland. Check-in was straight forward and the staff extremely friendly. Great facilities for food, small shop, wi-fi and printing. The shuttle service which I used a few times was excellent and always on time. The room was well equipment and the bathroom was of a high standard. There was quite a bit of road and train noise with the window open but that was to be expected close to the airport and at night was not a problem. The only issue I had was that on the last morning I woke up with about 14 insect bites on my face, arms and legs. I did not have the window open so these can only have come from something in the room. Unfortunately this turned what was an enjoyable stay into a disappointing one.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Mr Andrews ; First of all , thank you for your time leaving your opinion about our hotel. We are happy that you liked our hotel , in reference to the incidence you explained , we have already checked your room ( 323 ) and we did not find nothing in particular , anyway we have a strong process of cleaning rooms , and we try to improve it everyday. For more information you can write me to [email protected] Thank you for your opinion. My best regards Jordi López Manager Hotel Alfa aeropuerto

"The shuttle bus service isn't the best"

3
29/04/2016

The rooms are comfortable and modern to be expected of a best western chain. However, it's a airport hotel, they should focus more on it providing better shuttle service to and from airport. The pickup is a short walk away from carpark G, which is where all the hotel shuttles pick people up from. On our booking form, it told us to call when we reached, not giving us the place. After the 5th call, someone finally pick up and gave us where the pickup was, shouldn't this information be readily available on the site ? I'm lucky I had a local SIM card, but imagine if other won't have it, it'll be a nightmare just to call in. The pickup isn't sheltered, so you're at the mercy of the sun. We waited half an hour before it arrived. The hotel is 10-15 minutes away, the front desk knew we arrived, why couldn't she send the shuttle earlier. The fixed time reasoning is nonsense because we left at a very odd time when the shuttle finally arrived. He didn't wait for anyone else after he picked all of us up. That's my only complaint, as an airport hotel, their focus should be ease of transferring guests to and from the airport.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Mr Aconcagua ; Thank you for your review about our Hotel Best western Alfa aeropuerto , we celebrate that you liked overall our hotel and our services and we will take consideration your advices about our transfer. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"April trip"

4
26/04/2016

We stayed in this hotel for 1 night as we had the previous night booked for us through work. On arrival to the hotel we was greated by a lovely man on the reception. He was very friendly and very helpful. We arrives 4 hrs early than the recomended check in time and they gave us access to the rooms straight away. They explained where everything was and explained about the shuttle service. The kind gentleman pointed out to us that there is a metro station down the road. About 15 minute walk. We dumped our bags in the room and went out. The room was warm but we just turned the air con up so it was cooler. It was a basic room but it was exactly what we needed. The room was clean. The only down side was the floor was very worn. The bed seemed comfy and the bathroom was clean. When we returned in the evening after a very long day we was able to skype our son back home using the wifi in the lobby. The staff were very kind to let us do this and we ensures we didnt interupt any other guess. The wifi only worked in the lobby as noted in the handbooks in the rooms. We had a few drinks and got food in our room as we were very tired. Staff were lovely. They took a while to serve us but they were brilliant. Food was very nice also. The next day we checked out and the staff were very kind. Later that day i realised i had left my bording pass on the bed. The staff did everything in there power to help me. Highly recommended place to stay.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Tanya I : First of all , thank you for your time leaving your opinion about our hotel Best western Alfa aeropuerto , we are very happy that you liked our hotel and its services. we wait for you next time you come to Barcelona. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Frustrated at shuttle service"

2
26/04/2016

I would rated this hotel very high because room and hotel facility are fantastic. It included free wifi that is stable and fast. My problem was with hotel shuttle. The hotel shuttle gave us a spook. We were waiting at the designated stop for almost 45 minutes and still no show. I asked the other shuttle driver and told me that they arrive every 15 minutes. Well not in our case. We went back inside the airport terminal and called the number listed on the website but it was busy. I even asked the staff at the Tourist information to dial the number for us and it was really busy. I asked them too about taking a taxi but told us that taxis don't go in the hotel's neighborhood. That was just frustrating. So we have no choice but to wait for the shuttle outside again and thank goodness it finally arrived. The feeling when you're waiting for something and you don't even know when will it arrive or arrive at all is simply awful. The hotel should provide a working phone to call when you arrive the the airport.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Onie A : Thank you very much for your review about our Hotel Best western Alfa , we are really happy that you liked our hotel overall and we take note of your comments about our shuttle services, fom and to the airport We wait for you next time you come to our city. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Airport hotel not very close to airport"

4
26/04/2016

This hotel is listed as an Airport hotel but the taxi cost more than when we took a taxi from the airport into the centre of the city because we were charged an airport surcharge. It took us about half an hour at 4:00 am with not much traffic. The hotel is very nice and has a lounge and restaurant on site which is good because it is located in a commercial district with no restaurants nearby.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Gloria M : Thanks for your review about our hotel !! , You liked our hotel and we are very proud , on the other hand I remind you that we have a Free transfer from and to the airport for our guests. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Great Plane Spotting Hotel"

4
25/04/2016

Stayed hear for 2 nights and requested a high floor room overlooking the airport. Was not disappointed and rooms granted. Good, clean hotel, friendly staff, nice restaurant and bar area. Could be a little noisy at night from road right outside but didnt really bother us

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Sue B. Thank you for your opinion about our Hotel Best western Alfa aeropuerto , as a manager of the hotel , I am really happy that you liked our hotel, restaurant , bar and service!!! I Hope you could come again this year. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"A bit worn, but friendly helpful staff"

4
25/04/2016

We found the hotel great for a short stay. There is convenient shuttle service from the airport to the hotel every 45 minutes. It takes about 10-15 minutes to get there on the shuttle. The front desk staff are very warm and helpful. I am glad we chose the breakfast option because the ham selection was wonderful and all the other food was very good. The beds were great. I was tired, but slept uninterrupted the entire night. The rooms were clean but needed some upkeep. The plaster and paint on the outside wall was cracked and peeling. You can print your boarding tickets in the lobby or online tickets to events you are attending for free.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Ronald B. ; First of all thank you very much for leaving your opinion about our Hotel Best western Alfa aeropuerto , we are very happy that you liked our hotel and its services , on the other hand I would explain you that we are making works in order to improve our facilities. We wait for you next time you visit our city. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Convenient, friendly and comfortable for a night in transit"

4
24/04/2016

Hotel is a modern design, with spacious guest rooms and a very competent and welcoming staff. As the location is a little outside the city it is more convenient for overnight stays before an early flight of a cruise line sailing. taxi fare from airport cam etc €20 and to port about the same. Hotel offers a shuttle bus in the early morning but late night service is only every 45min or longer so you may want a taxi. Eating in hotel is a good option to a trip downtown, with a choice of a cafe or restaurant style meal. We had patatas braves and a good glass of wine in the cafe and it was competent of not exciting. Breakfast buffet very god value with a wide assortment of offerings for €10. Free wifi was available and was high speed. Stayed on 5th floor and the room was very clean with a great bathroom design. There is a city bus service to town from near the hotel and there were a couple of bikes for rent to explore locally. All in all a great place to rest up if you don't need to spend the night partying in the city.

"Conveniet"

4
23/04/2016

This hotel had a free airport shuttle that made it so convientient (remember to call for pick up). It was right next to a public bus stop which was a 15/20 min. ride to Barcelona city center and the port. Staff were friendly and helpful. Downside, only one bathsponge when two people are registered. Also, a coffee maker was included on my first stay, but when returning there was no coffee maker.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Bekah D , Thank you very much for your time leaving your opinion about our horel Best western Alfa aeropuerto, we are very happy that you liked our hotel and its services , we will consider your comments. We wait for you next time you come to Barcelona. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Good Location"

3
21/04/2016

Found this hotel when I was looking for a place to stay that was inexpensive, close to the port and close to public transportation. Alfa served all three criteria that I needed, There is a bus stop right outside of the gate that will take you right into town. It is about 8-10 mins from the port if you want to spend a night before going on your cruise and they offer a shuttle service to and from the airport. The price was pretty reasonable as well, we paid about $80 per night. The staff were courteous and the rooms were clean. The WiFi could have been a bit better but we only needed a place for the night. Would consider this hotel again if I was to go back to Barcelona depending on my needs.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Da Sensei : Thank you very much for your review , we are very happy that you liked our hotel and its services , we wait for you next time you come to our city . Do not forget to try our nice restaurant GRAN MERCAT . My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Post Cruise Day Room"

5
16/04/2016

Stayed here after a cruise as our Flight was not until 9pm, arrived around 1015am were checked straight in by very helpful and welcoming Staff, Room was Clean Comfortable and well Furnished, with TV Kettle and Coffee Provided, Bathroom consists of a very Modern Style Shower and Fittings. Area is an Industrial type location with nothing much around, however for a Day Room or Overnight Stay we would use this Hotel again no problem. We used the onsite Bar/Restaurant for a meal and it was freshly Cooked and reasonable value. Free Airport Shuttle was pre-Booked and arrived on Time and was excellent, overall a great stay and very helpful Staff.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Cruiser 95 , First of all thank you for leaving your opinion about our Hotel Best Western Alfa aeropuerto , We are very happy that you enjoyed your stay here. We hope you can come again during this year. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Best option for late night flight arrivals"

4
16/04/2016

Room was very clean and tidy, although the lack of lighting in the bathroom meant it felt like I was in small and confined space. This hotel appears very modern and the service at reception was very helpful with a smile. Cannot fault this hotel.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear WanLi1603; Thank you very much for your nice review about our Hotel Best western Alfa aeropuerto , we are very happy that you liked our hotel and its services. I Hope you can try our restaurant GRAN MERCAT next time you come. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Best option to overnight near the airport! "

5
14/04/2016

I've been here several times now, and still very happy with the service and staff is so friendly and helpful! Manuel, the receptionist is very professional and just lovely! I always feel like at home! I entirely recommend this hotel as a best option to overnight near the airport! They offer a shuttle bus for free which picks you up from the airport and drops you off there if needed. The service starts at 5am. Great food too!! See you again soon! Gracias por todo una vez mas!

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Vanessa A, First of all thank you for your time , and for leaving your opinión about Hotel Best western Alfa aeropuerto , we are very proud that you liked our hotel and specially our staff. We wait for you next time you visit Barcelona. My best regards Jordi López Manager Hotel Best western Alfa aeropuerto

"Good hotel for business"

5
13/04/2016

Good size rooms, free shuttle bus to and from the airport, even after you have checked out. Very good quality food in the restaurant. Only 20 minutes walk to work. The rooms on the main road side can be a bit noisy if the windows are open. Secure car park on site

"Excellent for a short stay"

5
09/04/2016

The service is very good, from the booking, to checking out. I stayed one night on my way to Calpe. -They have a bus that picks you up from the airport and takes you back, I didn't find a booth in the airport where you can call them, I used my personal cell phone, spending extra money. -Breakfast costs €10.90, and it is very decent. -Everybody was very nice and helpful. -Internet is included and it is very good. -price is very reasonable. -rooms are small, but good enough. -I didn't turn on the TV, since I stayed only one night. I am planning to go back at the end of this month.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Claumste ; Thank you very much for leaving your opinion about our Hotel Best western Alfa aeropuerto , we are very happy that you liked our Hotel Alfa and its services , I hope I can meet you this month when you come back. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Very nice for a stop-over"

4
07/04/2016

Clean tidy hotel and very pleasant staff. Ideal for a quick stop over hotel. The indoor pool is a nice touch, but a bit small. The bar food was also very nice. I had a steak sa Sandwich which had very large pieces of steak in it. This was well cooked and well presented. Overall the hotel was good for business or pleasure.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Carlo G ; First of all , thank you very much for leaving your opinion about our Hotel Best western Alfa aeropuerto, we are very happy that you liked our hotel and its services , we wait for you next time you visit Barcelona. My Best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"amazing service"

5
06/04/2016

My husband and teenage daughter and I are currently staying here in Barcelona. Although it is a 15 minute drive from the main city- well worth the trip (As we have a rental car). the staff here are ALL super friendly, helpful and so kind. The resturant on site and room service are a nice break form the tourist attractions of our day. On site parking and ease of access to the highway make this a great out of the city option. the free hotel shuttle can be utilized as well. There is a small pool and sauna on site as well as a small store with basic needs 24/7. Nice sitting area, free internet...very enjoyable stay at an affordable rate. we would definitely return!

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Justacie ; Thank you very much for your nice review, It was a big pleasure receive you in our Hotel Best western Alfa , We are very happy thst you liked so much our property and its services. I Hope you can return as son as posible. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"A pleasant surprise once inside"

4
06/04/2016

We were put here by an airline after being rerouted, stuck, etc and traveling for 15+ hours. The hotel shuttle came to get us with a very courteous driver and we were greeted mid-day by a lovely man working the front desk. We only had a few hours there, but they served us a very nice lunch of a much higher quality than we expected upon driving up and provided very comfortable rooms (and beds) for us to sleep in for a bit. The hotel and neighborhood are a bit off-putting from the outside, but the decor/renovations inside were nice and the restaurant was designed in such a way that you feel like you are somewhere totally different and serene. We did not get to use the pool and sauna facility but would have liked to. Being that the airline had lost our bags too, it would have been nice to have standard toiletries like actual shampoo (vs the hair/body foam dispensed), conditioner and lotion, but we were grateful for the warm shower, nice large towels, and a dark, quiet, comfortable room, and lovely staff. They also provided free, functioning wifi which was super. If we had an early flight or an airport layover in Barcelona again, we would likely stay here. It is super close to the airport, the quality is good and the staff was very hospitable. The restaurant hours are a bit odd for non-Spaniards, but I think room service is an option outside of the restaurant hours.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear WH : Thank you very much for your nice review about our Hotel Best western Alfa aeropuerto , we are really happy that you liked our Hotel Alfa aeropuerto and its services. We hope that the next time you come by your own. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Great hotel for one night"

5
01/04/2016

Clean room, fast and easy check-in, courteous staff, and the pool was great for my son and I to fool around in before dinner. They have a shuttle to the airport, which is the reason we chose it. The one thing was that the location, while close to the airport, wasn't close to much in the way of shopping or restaurants, and the hotel restaurant was expensive for dinner (we're budget travellers), BUT, if you go out the front doors of the hotel, turn left and keep going around to your left onto the street that runs up the side of the hotel (it's called Carrer Major on a map) you'll come to a bar/ restaurant called La Pera about two blocks up. The neighbourhood is a huge industrial park, but don't let that deter you. If you pass the toll booths for the highway, you're going the right way. The food is excellent, the service fast, the prices low, and if you don't mind eating in a noisy bar full of working men, you won't be disappointed.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Cindy L . Thank you very much for leaving your opinion about our Hotel Best western Alfa aeropuerto. We are very happy that you liked our hotel and its services , on the other hand I want to tell you that we have also a Bar where you can eat : Pizzas , Sandwiches and " Tapas" , thank you very much for your visit. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Excellent for early morning flight and shorter stay in Barcelona."

5
29/03/2016

Unlike some other rewievers I think i it very good hotel for what I needed. I stayed there for one night bacause we had early morning flight. The staff was very helpful and they spoke much better english than in most other places in Spain. We had free shuttle at 5,30 am, they phoned us 10-15 minutes before to remind us on the shuttle. Rooms are very good with some of the best beds in hotels in Spain - they were wide enough ( in some hotels we had "queen bed" only 140 cm wide) and the mattress was very comfortable. Neighbourhood is not attractive at all, but metro station is very close and bus station is in front of the hotel. Wifi is very good and fast.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Veki 44 , First of all thank you for leaving your opinion about our Hotel Best western Alfa aeropuerto , we are very pleaesd that you liked so much our hotel and all its services , I hope next time you can try our restaurant " GRAN MERCAT " famous by its quality. We wait for you next time you visit our city. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Ok for one night only"

2
25/03/2016

The only reason to stay at this hotel is because you have an early morning flight out of Barcelona or, you get bumped off your flight. It is in the middle of nowhere with limited public transport. On the positive side, the hotel was very clean and staff were mostly helpful and friendly. The main reason I have given the hotel a 2-star rating is the room itself. The beds were extremely uncomfortable and need to be replaced - i.e, lumpy, soft and with depressions in the middle so that you had to sleep on a slant. Every time I would get up from the bed, it took about 1 minute for the noise of the springs to stop - which was most annoying in the middle of the night for my partner. Also, while this may not be a big deal for some, they do not provide any toiletries with the exception of two foaming soap dispensers - one beside the sink in the bathroom and one in the shower. The foam soap is supposed to double as shampoo. They do provide a sponge for the soap (weird) and a shoe polishing pad. But, I think they would do better to just provide a small bar of soap and some shampoo. The door leading to the bathroom is a sliding glass door so, again, this makes quite a bit of noise at night. Another issue for me were the hours/prices of the onsite restaurant and bar. Because the hotel is in the middle of nowhere, you have no choice but to eat onsite which would be fine if the restaurant opened for dinner before 8:30 pm. While most Spaniards eat dinner at this time, many tourists (who I'm assuming are the ones staying at an airport hotel) do not. Moreover, because flights leave and arrive at all hours of the day/night, it would be considerate for the guests if the dining facilities' hours were more flexible. There is a bar and room service with better hours, but the selection of food is very limited, expensive and there was only one person serving behind the bar (and helping with room service) when I ordered around 7 pm at night. I sum, I could survive one night at this hotel, but not more.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Yarkuna 123 , Thank you very much for leaving your opinion about our hotel , we apreciate your compliments about our staff and the way we clean our prioperty, on the other hand , that is true that the hotel is not located at the city centre , but we are very well comunicated , There is a metro station 7 minutes walking from the hotel , and 2 buses numbers 21 and 109 that bring you to the city centre, we have also a free shuttle from and to the airport. Also we imform you that we have room service 24 hours , you can eat at anytime , if you need it. Anyway we will pair attention about all your opinions about our hotel. Thank you again for coming to our Hotel Best western Alfa aeropuerto Best regards Jordi López Manager Hotel Best western Alfa aeropuerto

"Awaiting your flight. "

3
20/03/2016

Decent experience. Hotel was older but clean. Shuttle to airport had limited hours. We booked here for the shuttle but out 6:45 am flight did not have a shuttle running yet so we had to get a taxi. Didn't try the food but the WiFi was good and the fastest of our 5 spain hotels all of which were a higher start rating. Location is remote in an industrial area. But it was not too noisy. A bus line (bus 21) will take you to (just in front of the hotel)/from(drops across the street from the hotel) the parallel subway station in 20 min. (Ticket can be purchased on the bus.). AC didn't work (probably still turned off in March).

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear bhancey ; Thank you very much for tour time leaving your opinion about our hotel , we are very satisfied that you liked our property and services , we wait for you as son as posible. My best regards. Jordi López Manager Hotel Best Western Alfa aeropuerto

"Not for everybody"

2
19/03/2016

United put us in this hotel when they cancelled the flight due to mechanical problems. If you are used to the Hilton you cannot stay here. The accommodations are fine but the hotel smells like it has just been sprayed by bug repellent. Close to airport. Nice people that are helpful. But I could not stay here.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Sirs ; I understand that you are very unhappy because of the cancellation of United , it is not nice to stay one more night in Barcelona when you want to come back to United States , on the other hand I inform you that the other passengers ( 74 ) liked the smell of our hotel and also our food and all our services, they left the hotel this morning very satisfied. My best regards Jordi López Manager Hotel Best western Alfa aeropuerto

"Bad Location"

3
16/03/2016

The hotel was fine. Nice people and they did a good job. The hotel itself was a little outdated, but still fine. The worst was the area. it is on a industry area, where there is nothing to do. We had to take a cab to the city centre

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Marruc 99 , First of all , thank you for your opinion about our Hotel Best western Alfa aeropuerto , we are really happy that you liked so much our property and services. On the other hand that is true that we are not near to the city centre but there is a metro station 6 minutes walking from the hotel and 2 buses ( 21 , 109 ) in front of the hotel that bring you to the centre , the hotel also has a FREE shuttle from and to the airport. I hope you can come back as soon as posible. My best regards. Jordi López Manager Hotel Best Western Alfa aeropuerto Thanks for your visit !!!!

"Thank you Best Western. Thank you Señor Tobias and staff."

4
13/03/2016

This is a slightly different review from the usual. It is very personal and deals with how we were treated by this hotel while we were stranded in Barcelona. I cannot praise this hotel enough! Not so much for the hotel itself - although it is comfortable, fairly stylish and only 10 minutes walk to the metro. It was also relatively inexpensive at €150 for 3 nights on-line. The reason I have given this hotel four stars is the staff. We arrived at the Hotel in the late afternoon exhausted and stressed after a morning dealing with the Police, having had our passports stolen at 7 am on the way to the airport to fly back to Scotland, and then an afternoon trying to convince various airlines (unsuccessfully) that we were who we are and could be trusted on one of their planes. We had been treated appallingly by Ryanair staff (don't worry Ryanair, you'll get your review - but not until I am calm enough to avoid litigation) and we were anticipating more hassle at the hotel. Nothing could have been further from the truth. The Duty Manager, Señor Luis Tobias, was calm, sympathetic and extremely helpful. His attitude was all about getting us settled in, safe and comfortable. He used the ID we had on us to accept us as guests, rather than insist on passports. He basically offered the services of the hotel to resolve any difficulties we might have. He was like a soothing ointment after the bruises of the day. His staff were equally service focussed Leslie, one of the desk clerks, (I didn't catch her second name) helped us to book return flights home and went beyond my reasonable expectations to do this for me, finding the correct number for the Brussels Airways helpline (that's right NOT Ryanair - Brussels Airlines actually appear to know how to treat their customers!), translating the answering machine messages to get me onto an English speaking operative and offering any further help I might need. Even the bar staff in the hotel seemed to bend over backwards to be helpful. The best thing is that I don't think it was a specific response to our situation. I think this is how they treat all of their guests. Thank you Best Western. Thank you Señor Tobias and staff.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear JamesandAndrew McDonald ; Thank you very very much for your nice review , we are very happy to have guests so nice , like you , we will inform of your compliments to Mr Tobias and the rest of the staff. I hope we can see you again as son as posible. My best regards Jordi López Manager hotel Best Western Alfa aeropuerto

"Excellent Hotel"

5
04/03/2016

I stayed in the hotel for four nights two weeks ago with my family. We had a good size family room for 3. Excellent services at reception, free transfer service to airport and very convenient to all transport. Bus stop to go to down town is just out of the hotel and metro station about 7 minutes walk from the hotel. Very good cleaning services as well. I would recommend this hotel for stay and will book again if plan to go to Barcelona.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear 547mehul, First of all thank you for your time leaving your opinion about our hotel , as a Manager of the Hotel Best western Alfa Aeropuerto , I am very happy that you liked our hotel and its services so much. We wait for you next time you visit Barcelona. My best regards Jordi López Manager Hotel Best western Alfa aeropuerto

"Convenient to airport"

4
25/02/2016

Room small but clean, bed and pillows comfortable, bathroom modern, staff at reception friendly and helpful. Excellent WiFi. We had a room on the backside and it was quiet even with the window open. There was no clock or coffee maker in the room and no coffee in the lobby. It was available in the bar, but that is inconvenient for anyone wanting coffee while working in the room, and can get expensive. The shuttle to the airport was great. We spent two days at the hotel and found it easy to get into Barcelona by taking the shuttle to the airport and then the train from the airport. There is also a bus stop just out the hotel entrance and the staff at reception gives good advice about using the bus. In the dining room we found the service very friendly and fast. Food was nicely presented, but on the bland side. There are a few places around the hotel that serve quite good and very inexpensive lunches. All in all, good value for the money.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Betty 668988 ; Thank you for your recent visit to our Hotel Best western Alfa Aeropuerto , it was a big pleasure for us. We are really happy that you liked our hotel and we hope that you will be able to visit us soon. My best regards Jordi López Manager Hotel Best western Alfa aeropuerto

"Good hotel"

4
23/02/2016

Good hotel, just a couple comments. The hotel is currently under remodel (at least some rooms are). They do stop construction before night. Beware of the airport shuttle driver! She was rude. She insisted on being right when she declared that she asked us previously as to which terminal to take us to. We didn't even know which terminal ourselves, so how could we have told her?!?! Also, the gym (as listed as a hotel amenity) is 2 machines. :) You have no control over the ventilation system so when we opened the window to let in fresh air, the heater kicked on. It was a good stay overall. I would recommend.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear 468priscillaz , Thank you for leaving your opinion about our Hotel Best Western Alfa aeropuerto , we are very happy that you enjoy your stay overall. On the other other we take note about your comments , in fact we have already change the driver. I hope you can come to our hotel as son as posible. My Best regards. Jordi López Manager Hotel Best western alfa Aeropuerto

"Not bad for the price."

3
22/02/2016

Clean rooms and friendly service is a plus. It is not walking distance to any food places but they do serve food at the hotel. Plus there is a bar. There is a bus but we took a taxi for central town which came to around 20 euros. Beds not to comfy but again not bad for the money. We had 2 rooms and no problems. They do have shuttles to and from the airport. Rooms on 4th floor was quiet. Free wifi as well.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Donna H ; First of all , thank you very much for leaving your opinion about our Hotel Best western Alfa aeropuerto , we are very happy that you liked our hotel and its services , we hope you wil come again as son as posible. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Great!"

5
20/02/2016

Good price considering the value. Staff are helpful. The transport is reliable to the airport. Rooms are large with all the extras of a typical 4 star hotel - nice linen, clean towels etc. Restaurant is great too.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Dher 5 , Thank you for leaving your opinion about our hotel Best western alfa aeropuerto , we are really happy that you liked our hotel so much , and we hope you can come again as son as possible. My best regards. Jordi López Manager Hotel Best Western alfa aeropuerto

"super attention"

5
18/02/2016

We had an excellent reception, very good service, rooms were very comfortable. and a very well organized shuttle bus service connecting with the airport in no more than 10 minutes. Easy access. The cafeteria was very decent price.

"Comfortable, efficient airport hotel with a personal touch"

4
18/02/2016

Close to the airport with a regular shuttle bus and parking in its own car park, The BW Alfa hotel offers what most travellers want. The rooms are spacious, the bathroom ultra modern, the beds very comfortable. Snacks & light meals are available in the bar where prices were what you'd expect in a hotel, The restaurant seemed pricey but I didn't try it. Wifi worked well in my room and public areas. A hand written note from a member of the staff was placed by my bed wishing me a plesant night's sleep (in English) which was a nice gesture.I will definitely use this hotel again. English is spoken to a high standard should you need to discuss anything. .

"A Great Find"

4
10/02/2016

This is a great hotel with free shuttle to & from the airport. A very easy walk across the bridge to the little town El Prat Local bus stop to & from city centre at the door : we even used it to get to our cruise ship in the morning very easy Not sure why there are negative reviews : very friendly & helpful staff modern bedrooms very clean A great two night stay

"Everything great but the room service"

4
07/02/2016

This is a great place to stay if you are on your way our of Barcelona. We stayed one night and it was perfect for the fact of the location and they have a free shuttle to the airport. It was our last night in Barcelona and we were exhausted so we ordered room service, there was a problem with communication and what was available in the kitchen so we had to go down to the front desk to order, which kind of defeats the purpose of room service. Once our food arrived it was cold so we had to send it back. It came back hot so that was good. The other two great things about this hotel was the bathtub and the sauna! Overall good stay minus the room service ordeal. Good breakfast in the morning but it is not included in your stay.

"BW Alfa Aeropuerto"

4
06/02/2016

The proximity to the airport was my main consideration. The free airport shuttle was a well-organized service with perfect timing. The room was a bit tight as was the bathroom, but it was clean and quiet. Good Wi-Fi signal. The front desk was excellent, very helpful and with good command of English. There's a scale in the lobby if you need to weigh your suitcases, it costs €1.

"Onemore night in Spain"

4
06/02/2016

We have decided to stay one more night in Barcelona, such our trip has been to short. our previous hotel was located near Sarria metro station. Since we decide to stay close to the airport Best Western was the best option. Transport from the airport has been arranged by shuttle bus. Good experience

"Ideal Stopover for Airport - Top marks for customer service"

5
02/02/2016

Not ideal perhaps for a holiday but If you need a hotel ready for a flight the next morning this is spot on. We have friends who live in Barcelona who winced when I said I was staying here, they said its in the middle of an industrial estate - which it is. But, it is a really modern, immaculate hotel, nice spacious room, crisp linen and the staff were excellent. We had to get up at 4.30am so we were too early for breakfast, but they insisted we took away a packed breakfast,....and free shuttle to the airport, 10 minutes away. Top marks for an airport stop

"Staff excellent, first class if you use the hotel for their airport taxi service. Overnight stay fine but not longer."

3
29/01/2016

Hotel is situated on an industrial estate . About a mile to El prat town ? Food in restaurant excellent sea bass fantastic. We stayed 5 nights but hired a car to travel . Not suitable for children. Many miles to city centre.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
. Dear Chris W ; Thank you very much for your time leaving your opinion about our Hotel Best western Alfa , We are really happy that you liked our staff and our restaurant, we hope you will return to visit us. My best regards Jordi López Manager Hotel Best western Alfa aeropuerto

"Great Hotel with Airport Shuttle, but don't expect restaurants or shopping to be close."

5
19/01/2016

A GREAT Hotel at a great price. Very spacious, clean room. Nice bathroom with rainfall shower head in the tile shower. Comfortable bed (Although only a double) Prompt airport shuttle (But be prepared for a 5+ minute walk to the pickup location). BUT: It's on the edge of a large industrial area with no restaurants, shopping, or anything else close. There was a cafe inside though, and they had a GREAT Breakfast spread for $10 pp fee. (Cafe was a bit expensive) AND: There is a bus stop right out front that goes directly to the City Center for under e2.15. We had an incident with housekeeping walking into the room at an awkward moment, but when I went to the manager he was VERY apologetic, comped our breakfast, end he even carried our luggage to the shuttle himself. So, I have to give service an A+. ALSO: There is a special rate for cruise passengers, before or after your cruise. We normally use Booking, but Hotels was the only site we saw that rate on, so we used them. If you know the Barcelona transportation system, and are coming from a cruise, cab is e39. If you want the cheaper method, take the T3 PORTBUS out of the port to the Christopher Columbus statue. Catch the N1 bus right to the hotel. DO NOT try to walk from the ship. We did, and my wife was about to kill me. It was a LONG strenuous walk. Pay the e3 and take the shuttle out. If you do not know the Barcelona transportation system, DON'T risk it, take the taxi. We will definitely stay here again if we need a Barcelona Airport hotel.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Dansoldit ; First of all thank you very much for leaving your opinion about our hotel Best western Alfa aeropuerto , on the other hand I would like to tell you that it was a great pleasure to met you last sunday , as a Manager of the hotel I am very happy that you liked our hotel We wait for you next time you visit Barcelona , in case you need it this is my direct e-mai ; [email protected] My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"convenient hotel close to BCN airport"

5
11/01/2016

Clean hotel, at very short distance to El Pratt airport. Located in a very industrial area, it's convenient just to stay overnight to catch your flight next day. Comfortable and clean. No complaints. Friendly staff.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Leopoldo C. Thank you for leaving your opinion about our hotel Best western Alfa aeropuerto. We are very pleased that you liked our hotel and we wait for you next time you visit Barcelona. Best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Pleasant Airport Hotel"

5
08/01/2016

I chose this hotel over others near the airport because it got good reviews and offered shuttle service. The staff were very friendly, and helped with a prompt wake up call. The public areas and the room were clean and nicely furnished. The restaurant and lounge were quite nice and the food was also very good, with fresh ingredients used. The shuttle left on time. The hotel is at a busy intersection but the sounds of traffic were not too loud as to be annoying.

"Great Airport Hotel"

5
05/01/2016

This hotel suited our needs exactly, and we had a late arrival and early departure, and needed a convenient layover spot. The shuttle to and from the airport was much appreciated, and the staff was very friendly and professional. Location is perfect for an airport stop; probably not so good if you want to tour the city without a car, as it is not near the major attractions. But in our case, we found it an excellent place for a 10-hour stopover. It is very modern and clean, with a nice on-site restaurant that was open late (a lifesaver for tired, hungry people arriving late). We especially liked the hi-tech and ultra-modern bathroom; taking a shower is like operating a nuclear submarine! In all, it was very nice. We would return with no hesitation.

"So easy"

4
05/01/2016

This hotel makes it so easy when you have early flights to the States from Barcelona. They have nice rooms, indoor pool and a shuttle to the airport. The food in the bar is good if you want something light the night before. We have been using this hotel for over 25 years now.

"Very personable"

5
23/12/2015

Welcoming and very friendly staff. Very willing to help and advise about how to get into the city . Also found and secured me excellent accommodation in Santander . Rooms spacious luxury ensuite , immaculate condition . Bus stop next to the hotel 20 minute ride to the metro , location good if you require easy access to the airport . Secure parking . great breakfast selection .

"Nice hotel before heading to the airport"

4
16/12/2015

We stayed here for two nights after returning from a cruise. I would recommend it if you were just staying the night, but if you don't have a car, it isn't a location I would choose. There is nothing around the area, although there is a nice restaurant and mini-market in the hotel. The room was very nice and clean, and the shower was very good. The television selection did not include any channels at all in English, so unless you speak Spanish, you won't be watching the TV. We did find we could change the settings on some channels to English, but not being able to watch even BBC was disappointing. The staff was very nice, and the breakfast (9.9 Euros) was very good.

"Shuttle from airport included"

3
13/12/2015

It was convenient with the shuttle to and from the airport. Staff was friendly. The restaurant and breakfast had long opening hours from 5:30 in the morning which is good when you have an early flight. We had a family room which was very large with two rooms. The beds are Spanish standard, floorboard like ;). They had arranged a brilliant gluten free breakfast for us!!! Overall the standard is medium compared to the price.

"Ticked All The Boxes."

4
26/11/2015

The hotel is situated on the edge of a huge industrial area, so there is a lot of traffic, but this is not a problem if you let the green man tell you when to cross the road. It is surprisingly quiet. There are public buses handy that will take you into the city. Through the toll gates and 200 metres up the road are several restaurants. But all are closed on the weekend. A 15 minute walk takes you into the small town of El Prat which has a plethora of restaurants, bars and cafes. Another 15 minutes takes you to the airport viewing area where passing planes fly over your head. The hotel is comfortable and quiet. The restaurant is quite expensive. Basic stores can be bought at reception. My bedroom was large and well fitted; the bathroom excellent. The staff were very helpful, and pleased to assist. Next time I am in Barcelona (I wish) I will stay there again.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Bovoballum : Thank you very much for your time leaving your opinión about our Hotel best western Alfa aeropuerto. We are very very pleased that you liked our hotel and its services , we wait for you next time you visit our wonderfuk city. Thank you and Best regards

"Great Location to the Airport"

4
24/11/2015

Room was comfortable and bathroom is clean. great price value for your money and there is a bus you can take. The staff was nice and no complaints. Quiet area and the floors are quiet. Computer and shuttle is very useful and convenient.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Aisha B ; Thank you for leaving your opinion about our Hotel Best western Alfa aeropuerto , we are really very happy that you liked our hotel and its services , we hope that you can return son to our city and our hotel. My best regards Jordi López Manager hotel best western Alfa aeropuerto

"Easy Peasy Airport Hotel"

4
19/11/2015

The hotel looks newly renovated. The room was quite nice, posh bathroom, no complaints. No free food. Free airport shuttle pickup and drop off. For travellers to Barcelona, its good to know that Airport Terminal 1 and Terminal 2 are NOT close to each other and its important to know which terminal your flight leaves from.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear GinkoBoston; First of all thank you for choosing our hotel for your staying in Barcelona , thanks also for leaving your opinon about our hotel, we are satisfied that you liked our hotel and its services..We wait for you next time you visit Barcelona. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"I was happy!!!"

5
09/11/2015

I'm very surprised at the extremely negative review!!!! I am so sorry she/he had such a bad stay. I am not sure what they were expecting however? I booked this hotel for the same reason as most everyone else, because I had an early flight the next day. The hotel was great, completely served my purpose of staying there. I did not find the hotel dirty at ALL. The shuttle was fantastic, took me to the airport free of charge the next day. The bus to downtown was great. Yes a 20 minute ride but who cares...it took me to downtown and I had a fun last night in Barcelona and took the bus back to the hotel with no problems at all. I'm not really sure why people have to complain so much....this is an "airport" hotel and if you do your research you shouldn't be surprised or disappointed. It's not in the heart of the city. But I knew this and was fine taking the bus. I was extremely happy at this hotel and would stay again if needed! Thanks for a pleasant and easy last night of my trip! My wifi worked perfectly. My TV worked perfectly. I had hot water. I slept with the windows open and slept perfectly. I suppose everyone's experiences are different but I was completely satisfied.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Melissa A ; Thank you very much for your time leaving your opinion about our Hotel Best western Alfa aeropuerto, as a Manager of the hotel I am very happy that you were so satisfied with our hotel and its services . We wait for you next time you come to Barcelona , Best regards !!!. Jordi López Manager Hotel Best western Alfa aeropuerto

"If you love cold showers in the morning - and listening to cars on the motorway all evening - this is hotel is for you!"

2
07/11/2015

This is a very deceptive hotel to stay at. The shuttle was great - a little hard to find from Terminal 1 (You have to go to the outside parking area "Parking - "G'.) It's about a 20 minute ride to the hotel. They never have one than one person at the desk...so be prepared to wait if there were a number of people on your bus in order to check in. Here's where your hotel experience turns bad at this hotel. After you check in (be prepared to wait another 15-20 minutes) you get to your room as the process is so slow with one clerk. The hallways are filthy - it's almost like walking through a dungeon. The walls are chipped and scuffed with bad hallway lighting. I had a single room, which was small, but adequate. I couldn't open the door. I inserted my key at least 5 times and the door handle would finally open. This happened repeatedly throughout my stay. There is a single bed against the wall and a very small desk, which you barely have enough room to lay out your tablet as it is so cramped. They have very contemporary bathroom fixtures, which I considered strange due to how old the rest of the hotel looks. Turning on the sink to wash my face, I was a bit concerned the best I could get was "warm" rather than "hot" water. I wasn't so concerned, but that became a HUGE issue the next morning as the water would stay lukewarm and never even get to hot for my shower! It was horrible! Forget operating the TV, no matter what I did, it wouldn't on. WIFI worked OK, but due to the lack of space on the desk (the TV was on it) it was impossible to get any work done. You get one pillow and one comforter per bed. And, if you have a room facing the motorway, you'll hear cars all night as their is not sound proofing in the room. I will say, on a positive note, the staff is extremely and friendly and accommodating. Food in their bar was good, service was prompt and pricing was fair. The issue is, they have no power to fix any problems unless management is there - which is only during the hours of 0900-1700. I complained the next morning, all the clerk could do was issue an apology and tell me she'd alert management. I did receive an email back offering me a free room on my next stay a this hotel - Ha! Like I would want to stay in this hell-hole again? My advise: spend another 10 Euros at one of the other hotels nearby as you will be as unhappy as I if you stay at this hotel.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Guest ; First of all I have to say that we had a problem with hot water ( due to an external failed ) and I apologized to you for this, as a Manager of the hotel I was reported at 6.00 am and it was fixed at 7.00 am , it was only 1 hour without hot water. What is NOT TRUE : As a Manager of the hotel I am here from 07.00 am until 9.00 pm ( 21.00) EVERY DAY of the year and in permanent telephone contact the rest of the time. From 7.00 am until 11.30 pm ( 23.30 ) there always 2 persons attending the reception. I Could understand you do not like the hotel , but obviously it is not a " hell-hole " as you can see with other reviews. My best regards Jordi López Manager Hotel Best western Alfa aeropuerto

"Excellent Service and a Great Room"

5
05/11/2015

We had a quick overnight before catching an international flight and were very pleased with this hotel. If you read their website the tell you exactly how to avoid any issues that may result in the negative comments I have read. The shuttle picked us up at the airport, the receptionist asked if we wanted it booked the next morning, the room was clean, quite, and modern. The dinner was great and the shuttle back to the airport was easy and efficient. Even had a wakeup call in English (they pay attention to the details) Would highly recommend and will return. PS great value for service and quality of the room.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear bprsurf ; First of all thank you for choosing our hotel Alfa for you stay in Barcelona , and thank you for your time used to leave your opinion about our property. As a manager of the hotel I am very proud that you liked our hotel and its services. We wait for you next time you come to Barcelona. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Airport convenience"

4
05/11/2015

I booked 1 night at this hotel, in order to stay the night before my early-morning flight home from Barcelona. The hotel is reasonably close to the airport, but still a 10 minute taxi ride away (which at 04:30 cost about 32 euros.) My taxi driver taking me to the hotel had some trouble at night, finding the entrance driveway; it appeared (in the dark) somewhat hidden by large hedges, but eventually we got there. Check-in staff was very friendly and proficiently bilingual (my Spanish is very insufficient!) I'd already had an early dinner before arrival, so I didn't get to try the hotel restaurant (which opens for dinner I believe at 20:00.) My room was on the first floor (2 elevators serve the building) and was plenty large enough for me, and nicely appointed with tv, wardrobe, safe, and what appeared to be good room-darkening drapes. (It was dark when I checked in, and dark when I checked out, so I never saw sunlight while at the hotel!) The bathroom was sleek and contemporary with a "rainfall" type showerhead. Wifi was excellent in the room. The hotel appears to face a main highway (I couldn't quite tell in the dark) -- I always travel with earplugs for sleeping, so I didn't have any noise problems, personally.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Chris B , Thanh very much for leaving your opinion about our Hotel Best western Alfa aeropuerto , on the other hand, my team and me are very happy that you liked our hotel and you enjoyed your stay. We wait for yoy next time you come to our city. Best regards thank you Jordi López Manager Hotel Best western Alfa aeropuerto

"There is great scope for improvement"

3
26/10/2015

Staff did not have a clean Queen sized room ready as was reserved. The air conditioning of the rooms did not work on either of the two nights, despite reporting the problem the first night. The room wasn't cleaned on the second day as requested, the sign/ banner for cleaning that was placed on the door knob was turned by somebody to show "Please do not clean".

"Nice hotel!"

4
22/10/2015

This hotel is modern, clean and comfortable with excellent service. It is quite aways from Barcelona, but a bus stops outside the door to take you straight into the city. It's close to a little down-at-the-heels suburban town, but the interesting thing is the river with walking/cycling paths all the way out to the ocean! The hotel offers bicycles to rent, which we used. Not much else around this hotel really, but an economical and quiet place to stay.

"Make sure to confirm all aspects of stay on arrival!"

2
19/10/2015

I had high hopes for the Alfa property, given its close location to the airport and included shuttle option. The shuttle is at no cost and can be reserved ahead of time at various times. The room was small and adequate for a short stay. Shower was good with plenty of hot water. While wifi is free, my room at the extreme end of the building did not have service - avoid room 625 or other far end rooms for better signal. I also prepaid my room in full and at sign-in you are asked to sign acknowledgement for any fees (mine was denoted as $0.00). But I was shocked in the morning at checkout to be billed for a hidden city tax, separate from the room charge and not otherwise identified on arrival. I found this to be extremely dishonest - beware and make sure to confirm any hidden fees when you check in. Staff were not able to explain why there was a discrepancy with the zero charge acknowledgement I signed. Hard to recommend this property - I most likely will not stay again on a future visit.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Mr Rbakken , First of all thank you for your time leaving your comments about our hotel Best western Alfa aeropuerto. Concerning to the touristic tax , this is a rule of the government of Catalonia , and all the hotels of Catalonia are forced to ask for this to their guests. In Barcelona for a 4 stars hotels is 1,21 Euros per person per night, anyway we take note and we will try to improve the way that we explain to our guests. Thank you very much for your recommandations. My best regards. Jordi López Mamager Hotel Best western Alfa aeropuerto

"Good hotel near airport, not much else"

4
14/10/2015

We stayed one night at the family room (one bedroom, one living room with two sofa-beds, one bathroom) at 130EUR, breakfast not included. Rooms were large and clean, quiet despite location. Many storage options, many electric outlets. Bathroom was very large- the tub was almost too large and deep for children, and had 3 steps leading to it. Probably a treat for most people but children needed a hand. Staff was friendly although a bit slow at reception. Breakfast buffet at 10EUR per person was generous and good. Free shuttle service to and from the airport was the only down-side: while efficient and free, shuttles left every 30-45 mins and when we arrived some of the time-slots were already full, so we had to wait. Wish they ran more often.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Dora B , First of all thanks for your time leaving your opinion about our Hotel Best western Alfa aeropuerto, it is very important for us to know the feedback of our guests , we are very happy that you liked our hotel and its services. We wait for you next time you come to our city. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto

"Badic"

3
06/10/2015

Basic rooms with good wifi. Maintenance of the rooms a reasonable. Safe in the room - by surcharge. Front desk staff very warm and useful. Good breakfast. In the middle of the airport logistical area- nowhere to go out to. 15 minutes drive from the airport. Free shuttle but it runs every 45 minutes only.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Mshamir , First of all thank you for leaving your opinions about our Hotel Best western Alfa aeropuerto, it is important for us to know the feedback of our guests, we are very happy that you liked our hotel , the only thing is that the safe in the room is without charge. We wait for you the next time you come to Barcelona Do not hesitate to contact to me if you have any suggestion. [email protected] Jordi López Manager Hotel Best western Alfa aeropuerto.

"Exceptional"

5
04/10/2015

From start to finish an excellent stay at the best western. Never stayed at a best western before but will definitely book again with no hesitation. We only stayed overnight in Barcelona and did not take full advantage of the swimming pool and other facilities but we have no doubt they were top notch too.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Rhod 2360 , Dear Rhod 2360, Thank you very very much for leaving your opinions about our hotel Best western Alfa aeropuerto. As a manager of the hotel I am very satisfied that you liked so much our hotel and its facilities, I hope you can come again as soon as posible. My best regards. Jordi López Manager Best western Hotel Alfa aeropuerto.

"Lovely staff, average premises"

3
04/10/2015

If this hotel was in accordance with its front desk stuff, it would be a 5 star hotel in the heart of Barcelona. The front desk receptionists are simply delightful, we checked in after the shuttle picked us up, (almost right away), along with a few more passengers. Despite of quickly getting crowded and busy at the front desk upon our arrival, we were checked in prompt and graciously, with nothing but smiles and a very helpful disposition to answer our questions. Along with the card keys, you are given a sheet of paper with information regarding buses timetables, breakfast, locations, etc.., so there is no need to bomb the receptionist, as we did, with questions. There is a bus that stops almost at the Hotel's doorstep that runs every 20 minutes and takes you to the city center. It runs until 10 p.m., after 10 p.m., you have the N1 that runs all night until 6 a.m., and leaves you at Plaza Catalunya. The ride costs 2 Euro and takes about 20 minutes. Our room was 303, I need to always have the windows open and found out that it can get really noisy, specially at night, all night. As the hotel is located within an industrial area, it is mostly heavy traffic running, at all times. This did not particularly bothered us, since we ended up being so tired anyways after walking all day visiting the city, but it could be a problem for other travelers more sensitive to noise, maybe the rooms located at the back of the hotel are quieter as they do not face a major road. You will need to bring your own shampoo, etc, as only a foamy hand soap dispenser is provided. The bathtub was not cleaned on our last day of stay. Breakfast is 10 Euro for the buffet, which is pretty decent, or 5 Euro if you just want a small cold croissant, juice and a coffee. The best of this hotel are the front desk agents, all of them, and the most helpful person I have met, that was simply standing around when we arrived, looking to answer any questions we may have had. This hotel has a million dollar staff, I would be good if the rest of the facilities within the premises catch up to the front desk area. If service is important then this hotel is recommended, just don't expect a great room.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Miss Frankeith ; First of all , thank you for your time leaving your opinions about our hotel Best western Alfa Aeropuerto, it is important for us to know the feedback of our guests. As a manager of the hotel I am very satisfied that you enjoyed during your stay at Hotel Best western Alfa aeropuerto. We wait for you next time you visit Barcelona. My best regards. Jordi López Manager Hotel Best western Alfa aeropuerto.

"Good hotel for airport, but shuttle may not work for you"

3
27/09/2015

The hotel is clean and the rooms are a nice size. It is a good value. The staff was helpful and friendly. However, we did not use the shuttle to or from the airport which is the main reason we picked this hotel. My flight got in late, and I just missed the last shuttle. I did not want to wait 45 minutes for the next shuttle after my day of travel, so I took a taxi which was worth the $25E. Then we left too early for the shuttle in the morning which starts at 5am, and we needed to leave no later than 4:30am. The shuttle probably is fine for most people's schedules but did not work for us.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear Kluise ; Thank you very much for leaving you opinion about our hotel Alfa aeropuerto, as a Manager of the hotel I am very happy that you liked our hotel. We take note of the Schedule time of our FREE transfer from and to the aiport.. My best regards. Jordi López Manager Best western Alfa aeropuerto

"Excellent"

5
27/09/2015

Rooms were pretty swanky by our standards. We only stayed one night on our way to our main holiday destination, but everything about our stay went smoothly and was enjoyable. We had breakfast - nice choice of hot and cold items. Would happily stay here again.

BWHotelALFA, Director General at BEST WESTERN Alfa Aeropuerto, responded to this review
Dear 2805 Cody ; First of all thank you for your opinions about our hotel Alfa aeropuerto , it is very important to us the feedback of our guests. As a manager of the hotel I am vey happy that you liked our hotel and its services, we work hard to improve our property every day. We wait for you next time you come to our city. My best regards Jordi López Manager Hotel Best western Alfa aeropuerto